186
Complaints Reported

Complaints by Component

AIR BAGS
21 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.
May 16, 2016
Crash: 1
2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY
Dec 22, 2015
Crash: 1
Injuries: 1
MY DAUGHTER WAS HIT FROM BEHIND IN A 2002 DODGE NEON HER AIR BAGS NEVER DEPLOYED WHY?WAS THERE EVER A RECALL? *TR
Jul 06, 2011
Crash: 1
MY DAUGHTER WAS IN A CAR ACCIDENT WITH HER 15MO OLD BABY. A VEHICLE RAN A RED LIGHT AND HIT HER VEHICLE MAKING IT SPIN AROUND. THE FRONT OF HER VEHICLE WAS ALL SMASHED IN. IT WAS A HEAD ON COLLISION. NO AIRBAGS WAS INFLATED. *TR
Jan 28, 2009
Crash: 1
Injuries: 3
TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 5 MPH IN THE RAIN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 MPH IN THE PARKING LOT. THE CONTACT THEN REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURY TO HER BACK. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO AN AUTO COLLISION SHOP FOR REPAIR ESTIMATES. THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Aug 20, 2008
Crash: 1
Injuries: 1
+ 16 more complaints for this component
POWER TRAIN
20 complaints
I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP
Dec 31, 2018
I BOUGHT THIS CAR WITH 49000 MILES ON IT. I WAS DRIVING EVERYTHING SEEMED FINE THEN I SLOWED DOWN FOR A STOP SIGN TO BETWEEN 3 AND 7 MPH AND THE WHOLE THING JUST LOCKED UP. I TRIED EVERY GEAR BUT NOTHING WOULD UNLOCK THE TRANNY.. IT'S STILL LOCKED UP NOW I HAD TO GET IT TOWED.. LUCKILY I WAS ON A LITTLE TWO LANE ROAD WITH NOT MUCH TRAFFIC SO THERE WASN'T TO MANY MAD PEOPLE I FEEL DODGE SHOULD TAKE CARE OF THERE PROBLEMS AND PROBLEM CARS.. IM NOT ASKING FOR MUCH JUST FOR MY CAR TO MAKE IT OVER 50000 MILES.
Jul 22, 2017
DRIVING ON RT224 AND CAR STARTED SQUEALING, LOST POWER IN GAS PEDAL, GOT OFF BUSY ROAD, TURNED ON SIDE ST. AND HAD NO GAS POWER, HAD TO CALL MY HUSBAND TO PICK ME AND MY UNCLE UP, HE LOST PAID WORK , MECHANIC CAME TO PARKING LOT, HE SAID TRANSMISSION BLEW, HAD IT TOWED TO SHOP. COST ME 2,323. ALSO RIP IN LEFT FRONT AXEL MECHANIC SAYS THESE NEONS ARE KNOWN FOR THIS TROUBLE AND TO FILE WITH YOU. I NEED TO GET REFUNDED IN FULL, THESE CARS SHOULD NOT BE ON THE ROAD. I DO NOT WORK AND IT WAS VERY HARD TO SCRAP UP THE MONEY TO PAY THIS AND OUR LIVES WERE SERIOUSLY IN DANGER ON A BUSY ROAD. I CALLED ON 9-29-14 AND FILED A COMPLAINT WITH YOUR WORKER REF #10639796 AND SHE SAID SHE WOULD SEND ME AN EMAIL AND PAPER IN THE MAIL CONSERVING THIS PHONE CALL . I HAVE NEVER RECEIVED ANYTHING. PLUS I WILL SENDING A COMPLAINT ABOUT MY HUSBAND'S JEEP 2000 GAS TANK SHIELD IS ROTTED AWAY AND PIECES MISSING. THIS SHOULD BE RECALLED. *TR
Oct 17, 2014
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15*JB
Sep 29, 2014
MY 2002 NEON DODGE NEON'S TRANSMISSION WENT OUT BEFORE 60,000 MILES. *TR
May 15, 2009
+ 15 more complaints for this component
ENGINE AND ENGINE COOLING
18 complaints
I GOT MY OIL CHANGED, TIRES ROTATED, AND WINDSHIELD WIPERS REPLACED ON APRIL 13 2011 AROUND 6:30PM. MY OIL CHANGE TOOK APPROXIMATELY 15 MIN. AFTER THE OIL CHANGE AND TIRE ROTATION, I PAID AND WENT STRAIGHT HOME. I WAS NOT INFORMED BY ANYONE AT VALVOLINE THAT ANYTHING WAS WRONG WITH MY CAR. I GOT IN MY CAR AROUND 7:40AM ON APRIL 14TH AND HEADED TOWARDS MY INSURANCE COMPANY ON ASHEVILLE HIGHWAY. AS I ENTERED ONTO BUSINESS 85, MY CAR STARTED TO SMOKE FROM UNDER THE HOOD AND I COULD FEEL HEAT ON MY FEET NEAR THE GAS PEDAL AND BRAKE. AS I TRIED TO BRAKE AND SLOW THE CAR DOWN, SOMETHING UNDER THE HOOD CAUGHT FIRE AND THE BRAKES FAILED TO STOP THE CAR AND THE CAR ENDED UP SLIDING INTO THE BACK OF A PICK UP TRUCK AND THE HOOD AND FRONT END OF THE CAR COMPLETELY BURST INTO FLAMES. THE BRAKES ON THE CAR WERE REPLACED SUPPOSED HAVE BEEN REPLACED BY THE DEALER BEFORE I PURCHASED THE CAR IN DECEMBER OF 2010. BECAUSE OF THE INCIDENT, I SPRAIN MY WRIST, DISLOCATED MY TOE, AND AM WITHOUT A VEHICLE. *TR
Apr 15, 2011
Crash: 1
Fire: 1
Injuries: 1
RAPPING SOUND WAS HEARD FROM 2002 DODGE NEON ENGINE UPON COLD START WHICH WOULD STOP AFTER ABOUT 30 SECONDS. FIRST DEALER WE TOOK CAR TO SAID IT WAS CARBON BUILDUP; I KNEW IT WAS MORE THAN THAT AND BROUGHT IT ANOTHER DEALER WHO AT FIRST DENIED THEY HEARD THE SOUND AT STARTUP. I TOLD THEM TO KEEP THE CAR AND TRY ANOTHER COLD START - ENDED UP THAT THIRD CYLINDER PISTON WAS CRACKED AND FOURTH CYLINDER WAS SCORED AND THEY REPLACED THE SHORT BLOCK. LUCKY FOR ME, I WAS UNDER WARRANTY AND THE COST WAS $100 FOR THE DEDUCTIBLE. CAR HAD JUST UNDER 42,000 MILES ON IT AND HAS BEEN MAINTAINED PROPERLY - OIL CHANGES EVERY 3,000 MILES, AND IS DRIVEN IN A MODERATE MANNER (NOT BEAT ON). *TR
Aug 25, 2008
2002 NEON DEVELOPED A TAPPING NOISE AT COLD START; THE NOISE CONTINUES UNTIL THE CAR IS WARMED UP. NO WARNING LIGHTS TO INDICATE A PROBLEM. CAR WAS TAKEN TO DEALER FOR DIAGNOSIS; OWNER TOLD IT IS A ROD OR WRIST PIN, BEST TO REPLACE THE ENGINE FOR 4,600. THIS CAR ONLY HAS 44,000 MILES ON IT AND HAS BEEN PROPERLY MAINTAINED. *TR
Aug 15, 2008
THE RADIATOR BROKE IN MY 2002 DODGE NEON. THE COOLANT WENT INTO THE TRANSMISSION. THIS WAS LAST 7/2007. NEXT THE TRANSMISSION SOLENOID WENT 4/2008. NOW THE TRANSMISSION NEEDS TO BE REBUILT. 7/2008 IN TALKING TO NUMEROUS REPAIR SHOPS I AM FINDING OUT THIS IS A COMMON PROBLEM AND HAPPENS ALL THE TIME WITH THESE NEONS. THIS IS A SAFETY ISSUE. I THINK ITS A DEFECT WITH THE WAY THIS WAS BUILT. *TR
Jul 07, 2008
2002 DODGE DURANGO. ALL OF A SUDDEN LOST OIL PRESSURE, AND THEN THE SERVICE ENGINE LIGHTS STARTED COMING ON. I DISCOVERED IT WAS THE OIL PUMP, AND A FRIEND THAT WORKED FOR A DODGE DEALERSHIP, SAID THEY GET THIS COMPLAINT ALL THE TIME. I DROVE THE VEHICLE TO THE DEALERSHIP, WHERE I PURCHASED THE $2000.00 EXTENDED WARRANTY, AND FOUND OUT THAT IT WILL NOT BE COVERED BECAUSE I DID NOT MAINTAIN THE OIL CHANGES, AND THE ENGINE HAD SLUDGE. I TOLD THE CAR REPAIR PEOPLE THEY WERE INSANE TO THINK THAT I WOULD PURCHASE AN EXTENDED WARRANTY AND A $28,000 CAR AND NOT SPEND $30-$40 BUCKS ON AN OIL CHANGES. HOW OUTRAGEOUS AND INSULTING!! THEY WILL NOT DO ANYTHING UNTIL I COME UP WITH THE COST TO REPLACE THE ENGINE, $5400. PAYING A $500 CAR PAYMENT EACH MONTH FOR SOMETHING THAT HAS NO USE TO ME UNTIL I COME UP WITH $5400 TO REPLACE THE ENGINE. I AM BESIDE MYSELF AND THEY ARE RUINING ME.*AK
Jan 25, 2006
+ 13 more complaints for this component
STRUCTURE
17 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Sep 29, 2015
WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH. *TR
Feb 07, 2014
THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH. *TR
Sep 14, 2012
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
Aug 09, 2012
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,801.
Apr 16, 2012
+ 12 more complaints for this component
SERVICE BRAKES, HYDRAULIC
13 complaints
VEHICLE 2002 DODGE NEON 22,351 MILES ON VEHICLE. WHILE MY WIFE WAS BACKING OUT OF GARAGE THE BRAKES FAILED. THREE PIECES OF FRONT DISK BRAKE PADS WERE FOUND LYING ON THE GARAGE FLOOR (STILL IN MY POSSESSION). BOTH FRONT INSIDE DISK PADS APPEARED TO HAVE BROKEN IN HALF. UPON CHECKING THE FRONT BRAKES I FOUND NO PADS IN PLACE ON THE LEFT INSIDE OF THE BRAKE AND ONLY ONE HALF OF THE BRAKE PAD ON THE INSIDE OF THE RIGHT BRAKE WHICH WAS STILL WITH THE VEHICLE, OBVIOUSLY THE REST OF THE PADS WERE ON THE FLOOR OF MY GARAGE. MY WIFE WAS SHAKEN BUT THANKFUL THAT SHE WASN'T DRIVING IN TRAFFIC WHEN THE BRAKE PADS FELL OFF THE CAR. THE VEHICLE HAD TO BE TOWED TO JOE CECCONI"S CHRYSLER TO HAVE NEW FRONT BRAKES PUT ON THE VEHICLE. I FEEL THAT THIS WAS EITHER A DEFECT IN THE BRAKE PADS OR A FAULTY ENGINEERING DESIGN AND BECAUSE OF THE SERIOUSNESS OF THE CONSEQUENCES THAT COULD HAVE RESULTED I FELT THAT THIS INCIDENT SHOULD BE REPORTED. I'M ALSO SENDING A LETTER TO CHRYSLER IN REGARDS TO THIS MATTER. *JB
Aug 24, 2006
2002 DODGE NEON CALIPERS ARE TILTED ON TOP OF THE ROTOR CAUSING WEAR. MECHANIC REPLACED ROTORS. *KB THE DEALER TOLD THE CONSUMER THE PROBLEM WAS DUE TO THE VEHICLE NOT BEING DRIVEN ENOUGH.*JB
Aug 18, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A STATE SAFETY INSPECTION. THE MECHANIC DETERMINED THE FRONT ROTORS WERE COMPLETELY WORN. THE CONTACT REPLACED THE ROTORS AND BRAKE PADS.
Jul 28, 2006
BRAKE ROTORS,CALIPERS. *NM
Jul 24, 2006
I OWN A 2002 DODGE NEON. I HAVE HAD THE BRAKES INSPECTED SEVERAL TIMES, THE REAR WHEEL BEARINGS WENT BAD WHILE THE VEHICLE WAS STILL UNDER WARRANTY, AND THERE IS STILL A PROBLEM WITH THE BRAKES. EVEN THOUGH THERE IS AMPLE FLUID AND WEAR LEFT ON THE PADS, MY BRAKES MAKE A HORRENDOUS METALLIC SQUEAL WHEN THERE IS MOISTURE IN THE AIR. NOT ONLY IS THIS EMBARASSING, BUT HOW IN THE WORLD AM I SUPPOSED TO KNOW THE DIFFERENCE BETWEEN THIS NOISE AND THE CLASSIC SYMPTOMS OF BRAKES THAT TRULY DO NEED REPLACED. ARE THERE RECALLS ON THIS MODEL OF CAR FOR THIS REASON? I AM READY TO TRADE IT IN AT A LOSS JUST TO BE DONE WITH IT. WESTGATE AUTO IN PLAINFIELD IS NO HELP. I HAVE HAD BETTER SERVICE AT MY NEARBY MIDAS SHOP. I LIKE THE CAR, BUT THE MANUFACTURER NEEDS TO CORRECT THIS PROBLEM. THREE PEOPLE I WORK WITH HAVE THE SAME ISSUE WITH THEIR NEON, NO MATTER THE YEAR.*AK
May 24, 2004
+ 8 more complaints for this component
SUSPENSION
12 complaints
HAD A VEHICLE INSPECTED AND WAS REJECTED, SENT BACK TO DEALER, THEY TOOK TO ANOTHER INSPECTION STATION AND PUT A PASSING STICKER ON THE VEHICLE. IT FAILED FOR FOG LIGHTS, E BRAKE AND FRONT SUSPENSION. THEY FIXED THE FIRST TWO AND THAT WAS IT. I'VE HAD THE CAR A LITTLE OVER TWO DAYS OR SO AND THE CHECK ENGINE LIGHT IS ON AND THE FRONT SUSPENSION IS STILL NOT FIXED. THE VEHICLE RIDES ROUGH AND SHAKES AND MAKES NOISES WHEN GOING OVER 50 MPH. I'M AFRAID FOR MY SAFETY WHEN DRIVING THIS VEHICLE AND I HAVE A CHILD TO TRANSPORT IN THIS VEHICLE. *TR
Jul 01, 2010
HAVE A 2002 DODGE NEON WITH A LITTLE MORE THAN 101,000 MILES ON IT. BROUGHT CAR IN FOR SERVICE AND WAS TOLD BY THE SERVICE MANAGER THAT THE CONTROL ARM BUSHINGS ARE PUSHED RIGHT THROUGH THE FRONT SUB FRAME AND IF THEY LET GO THIS CAN CAUSE A SERIOUS CRASH THIS IS A SERIOUS SAFETY ISSUE AND THAT THE CAR SHOULD BE RECALLED.BECAUSE THE SUB FRAME OF THIS TYPE OF VEHICLE SHOULD NOT BE GONE ALREADYAND CHRYSLER DON'T WANT TO ADMIT THAT THEY ARE USING CHEAP STUFF IN THESE TYPES OF CARS. AND IF YOU KEEP DRIVING THE VEHICLE THE WORSE IT WILL GET AND OTHER STUFF WILL HAPPEN LIKE THE ALTERNATOR WILL LET GO AND HAVE TO BE REPLACED. SEEING CAR IS UNSAFE TO DRIVE IT IS SITTING IN MY DRIVEWAY. *TR
Feb 14, 2010
THE LOWER CONTROL ARM BUSHINGS ARE A BIG PROBLEM WITH THIS CAR. YOU WILL LOSE CONTROL OF STEERING IF THE BUSHING AND BOLT LET GO. ON AVERAGE MY LOCAL REPAIR SHOP REPLACES 3 A WEEK. SHOULD BE A RECALL. *TR
Dec 13, 2007
TL* - THE CONTACT CALLED REGARDING THE 2002 DODGE NEON. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT TOOK THE VEHICLE TO DEALER FOR THE REPAIR OF A SCRAPE ON HER BUMPER. THE THE MECHANIC ADVISED HER THAT THE STABILIZER ARM AND BUSHINGS WERE A KNOWN DEFECT. HOWEVER, THERE HAVE NOT BEEN ENOUGH INCIDENTS TO WARRANT A RECALL. THE CONTACT STATED SHE ALSO CALLED THE MANUFACTURER AND WAS TOLD THE SAMETHING. THE VEHICLE HAS 32,000 MILES. THE CONTACT STATED SHE DID NOT HAVE THE STABILIZER AND BUSHINGS REPLACED BECAUSE THE VEHICLEWAS OUT OF WARRANTY. THE CURRENT MILEAGE WAS 32000.*AK
Feb 15, 2007
HAVE 2002 DODGE NEON WITH JUST OVER 58,000 MILES ON IT. WHILE BEING INSPECTED FOUND THAT BOTH CONTROL ARM BUSHINGS WERE SHOT. APPEARS TO BE A PROBLEM WITH NEONS WHICH CHRYSLER DOESN'T WANT TO ADMIT. IF THESE HAD FULLY LET GO TRAVELING ON HIGHWAY THIS WOULD HAVE BEEN A SERIOUS SAFETY ISSUE. *NM
Dec 29, 2005
+ 7 more complaints for this component
ELECTRICAL SYSTEM
11 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Aug 02, 2017
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 167,000.
Nov 09, 2011
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT ALL OF THE GAUGES WERE PROVIDING ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,500.
Sep 08, 2011
THE GAUGES, (GAS, RPM'S, OIL, TEMPERATURE) ON MY 2002 DOGE NEON WILL GO HAYWIRE WHILE DRIVING THE CAR. THE BELL FOR THE DOOR WILL ALSO GO OFF WHILE I'M DRIVING. I DON'T KNOW HOW FAST I'M DRIVING OR HOW MUCH GAS I HAS LEFT. AND THE BELL FOR THE DOOR WILL CONSTANTLY RING. I TOOK IT TO A DODGE DEALER WHO RAN SOME TESTS ON IT AND THEY CANNOT FIND THE PROBLEM. IT SEEM TO HAPPEN MORE FREQUENTLY WHEN THE WEATHER IS WARM.
Jun 04, 2005
MY CAR IS IN THE SHOP FOR THE 5TH TIME SINCE NOVEMBER OF 2003. SOMETIMES WHEN DRIVING, THE CAR WILL LURCH OR WILL DIE UNEXPECTEDLY. WHEN IT LURCHES, THE RPM'S REV UP FOR A FEW SECONDS AND THE RADIO CRACKLES OFF. WHEN IT DIES, IT SOMETIMES DIES WHEN I AM AT A STOP OR WHEN I AM DRIVING DOWN THE ROAD. WHEN IT DOES, ALL POWER IS GONE, I CANNOT EVEN TURN ON THE HAZARD LIGHTS. IT SOMETIMES REGAINS POWER WITHIN A MINUTE, ONCE IT TOOK 16 HOURS. WHEN THE POWER RETURNS, THE RADIO HAS RETURNED TO THE BEGINNING OF THE DIAL AND THE CLOCK IS RESET TO 12:00 AM. THIS IS EXTREMELY DANGEROUS WHEN THE POWER IS LOST...EVEN IF I'M ABLE TO COAST ONTO THE SHOULDER OF THE ROAD I HAVE NO HAZARD LIGHTS TO WARN ONCOMING TRAFFIC, WHICH IS VERY FRIGHTENING AT NIGHT TIME. THE DEALER HAS REPLACED THE PCM MODULE, THE IGNITION SWITCH, FRONT END WIRING HARNESS, ENGINE HARNESS, MOTOR MOUNTS AND REPLACED THE WIRES THAT CONNECT THE BATTERY. NONE OF THE FIXES HAVE WORKED AND THEY HAVE NO IDEA WHAT TO DO TO DIAGNOSE THE PROBLEM, MUCH LESS FIX IT.
Apr 14, 2004
+ 6 more complaints for this component
EXTERIOR LIGHTING
7 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Sep 12, 2013
EA06-019 HEADLIGHTS & FOGLIGHTS DO NOT WORK, TRIED REPLACING BULBS, THIS DID NOT WORK. BELIEVE THE SWITCH IS BAD. VERY UNSAFE WHEN DRIVING AT NIGHT, THIS IS WHEN THE OCCURANCE HAPPENED. *CN
Jan 28, 2008
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE EXTERIOR LIGHTS DID NOT ILLUMINATE DUE TO A PLUG THAT BURNED OUT ALL OF THE WIRES IN THE VEHICLE. HE NOTICED SMOKE ASCENDING FROM THE STEERING COLUMN, AND THE GAUGES ON THE DASHBOARD AND ODOMETER FAILED. CHRYSLER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE CURRENT MILEAGE IS 63,000, AND FAILURE MILEAGE WAS 56,000.*AK
Apr 25, 2007
Fire: 1
THE FOG LIGHT MULTIFUNCTION SWITCH IN MY 2002 DODGE NEON WAS MALFUNCTIONING AND THE FOG LIGHTS WERE TURNING ON WITHOUT BEING TURNED ON. THIS CONTINUED FOR ABOUT A MONTH UNTIL SMOKE CAME OUT OF THE STEERING WHEEL COLUMN FOR ~30 SECONDS, UNTIL THE CAR WAS PULLED OVER AND THE IGNITION TURNED OFF. THE FOG LIGHTS NO LONGER WORK AND THERE HAVE BEEN NO MORE INCIDENCES OF SMOKE. NOTHING HAS BEEN DONE YET TO RECTIFY THIS, BUT THE DEALERSHIP WILL BE CONTACTED SHORTLY. WE FOUND NO OBVIOUS RECALLS FOR THIS FOR THIS VEHICLE. *NM
Jun 12, 2006
HEADLIGHT SWITCH FAILED WHEN CHANGING FROM HIGH BEAMS TO LOW BEAMS. I HAD NO LOW BEAM HEADLIGHTS FOR SEVERAL SECONDS ON A VERY DARK ROAD,WHERE THERE ARE MANY DEER. THE MULTI-FUNCTION SWITCH ( HEADLIGHT/TURN SIGNAL) WAS REPLACED. THE PREVIOUS OWNER OF THE CAR HAD REPLACED THE SAME PART AT 36,000 MILES. THE VEHICLE DOES HAVE FOG LAMPS BUT I DON'T USE THEM.
Jan 02, 2006
+ 2 more complaints for this component
TIRES
5 complaints
I BOUGHT 4 PIRELLI P4 P185/60R-15 TIRES. LESS THAN 6K MILES A TIRE BLEW OUT THE SIDEWALL. NOW AT 17K MILES ANOTHER TIRE HAS A BIG BUBBLE ON THE SIDEWALL. I AM TAKING THAT BACK TO DISCOUNT TIRE FOR A REPLACEMENT. I DID NOT HIT ANY POTHOLES AND I DRIVE SLOW. THIS IS SCARY. *TR
May 25, 2014
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE HAS GOOD RIDE TIRES, SIZE P185/60/R15 (NA). THE CONTACT STATED THAT THE TIRE BRAND AND TIRE LINE ARE UNKNOWN. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE OUT OF ROUND. HE TOOK THE VEHICLE TO A LOCAL TIRE TECHNICIAN, WHO STATED THAT THE TIRES WERE PRODUCED DEFECTIVELY. THE TIRES HAVE NOT YET BEEN REPLACED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 128,000. UPDATED 6/4/09 *CN THE CONSUMER STATED THE TIRE WAS REPPLACED. THE SECOND TIRE DEVELOPED A BIG KNOT ON THE SIDWALL AND REPAIR SHOP REPLACED IT, DUE TO THE CONSUMER HAVING ROAD HAZARD INSURANCE. SOON AFTER THE TIRE, THE REPLACED DEVELOPED AKNOT ON IT AS WELL. AGAIN THE TIRE WAS REPLACED. UPDATED 06/09/0*JB
May 05, 2009
I BOUGHT 4 NEW PIRELLI P400 TOURING TIRES AT A DISCOUNT TIRE STORE IN VENTURA COUNTY CALIF ABOUT 3 OR 4 YEARS AGO. ABOUT 1 YEAR AGO ONE OF THE TIRES HAD A TREAD SEPARATION. I JUST GOT BACK FROM THE TIRE DEALER AND ONE MORE OF THE 4 TIRES HAS A TREAD SEPARATION. I HAVE BEEN DRIVING 35 YEARS AND HAVE NEVER HAD A SINGLE ONE BEFORE. IS THIS BAD LUCK OR ARE THESE BAD TIRES. *AK
Jul 18, 2007
VEHICLE'S TIRE HAD FLAT SPOTS MEANING THE BELT MUST BE BROKEN INSIDE. *TT
May 28, 2003
THIS VEHICLE WAS PURCHASED "NEW" WITH ALL SEASONAL TIRES, P18560R15. THIS VEHICLE CAN ONLY USE SNOW OR STUDDED TIRES IF OWNER PURCHASES 4 MORE NEW TIRES WITH DIFFERENT SIZE, P18565R15. THAT WOULD BE THE ONLY WAY THAT OWNER CAN HAVE SNOW TIRES. IT IS NOT AVAILABLE BY TIRE SIZE THAT WAS PURCHASED WITH VEHICLE. MANUFACTURER WAS CONTACTED TO SEE IF RESOLUTION WOULD BE GIVEN, BUT NO FURTHER ASSISTANCE WAS GIVEN. PLEASE DESCRIBE DETAILS. *AK
Sep 10, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN
5 complaints
MY ENGINE LIGHT TURNED ON INITIALLY. I TOOK THE CAR TO A MECHANIC TO HAVE THE COMPUTER READ BY A MECHANIC. THE LIGHT TURNED OFF BEFORE I ARRIVED TO THE SHOP, BUT I THOUGHT THAT THERE WOULD BE SOMETHING IN THE COMPUTER HISTORY. THE MECHANIC STILL PUT THIS ON THE COMPUTER WHICH READ NOTHING IN THE HISTORY. I THOUGHT THAT THIS MUST BE SOME TYPE OF DIAGNOSTIC CHECK AND THE MECHANIC STATED THAT I COULD OF JUST PUT THE GAS CAP ON WRONG OR SOMETHING. I JUST BOUGHT THE CAR ABOUT 6 MONTHS AGO AND NOTHING WAS WRONG WITH THE CAR WHEN I HAD THIS INSPECTED. THE ENGINE LIGHT BEING ON WILL NOT PASS EMISSIONS. THEN ON 06/22/09 I GOT AN FULL OIL CHANGE AND ALL FLUIDS WERE CHECKED. STILL NOTHING WRONG. I TURNED THE CAR ON 07/04/09 THE BRAKE LIGHT WAS FLASHING AND THE SPEEDOMETER GAUGE AND FUEL GAUGE WAS SHAKING. THE BATTERY DIED. I REPLACED THE BATTERY AND THE BATTERY WAREHOUSE CHECKED THE FLOW OF THE BATTERY AND STATED THAT THIS MAY HAVE BEEN JUST A BAD BATTERY BECAUSE NOTHING ELSE IS WRONG. THEY EVEN STATED THAT THIS WAS NOT THE ALTERNATOR. THEN 2 DAYS LATER I TURN THE CAR ON AND THE TRANSMISSION FLUID AND ANTIFREEZE WERE POURING ON THE GROUND. I TURNED THE CAR OFF IMMEDIATELY. THE DODGE DEALERSHIP THINKS THIS IS THE TRANSMISSION FROM EXPERIENCE WITHOUT EVEN LOOKING AT THE CAR. I FEEL THAT THIS IS A SAFETY HAZARD AND WOULD LIKE THIS TO BE LOOKED INTO FURTHER WHEN LOOKING ONLINE IT LOOKS AS IF I AM NOT THE ONLY OWNER OF 2002 NEON THAT IS HAVING THIS PARTICULAR ISSUE WITHOUT ANY NOTICEABLE WARNING. THERE WAS NO POP-THE ENGINE STILL RUNS WITHOUT A NOISE I JUST NOTICED THAT I LOST ALL GEARS AND FLUIDS ARE DUMPING VERY QUICKLY FROM MY CAR. I IMMEDIATELY SHUT THIS DOWN. DODGE IS QUOTING JUST FOR A TRANSMISSION THE BILL WILL BE $3500.00 AND NEEDED MY VIN # JUST TO TELL THAT WITHOUT SEEING MY CAR. LUCKILY MY EMPLOYER IS NOT UPSET ABOUT THE FLUIDS ALL DUMPED IN THE PARKING LOT, BUT THIS COULD BE CONSIDERED PROPERTY DAMAGE. *TR
Jul 10, 2009
VEHICLE WOULD NOT SHIFT INTO DRIVE, UPON HAVING THE VEHICLE TOWED TO THE GARAGE WE WERE INFORMED, IT HAD A SIZABLE HOLE IN THE TRANSMISSION AND THEY ALSO FOUND AN OIL LEAK. TOTAL REPAIR COST EXCEEDED $600. THIS VEHICLE IS A 2002 DODGE NEON AND WE ARE THE ORIGINAL OWNERS. THE VEHICLE HAS ALWAYS RECEIVED PROPER CARE AS FAR AS OIL CHANGES, TIRES, SPARK PLUGS ETC. THE VEHICLE HAS NOT EVEN REACHED 60,000 MILES YET, AND WE'RE ENCOUNTERING SUCH PROBLEMS. IN ADDITION, THE TECHNICIAN INFORMED US, THERE ARE A NUMBER OF SMALL LEAKS, BUT IT WOULD BE VERY, VERY COSTLY TO REPAIR EACH LEAK, THUS THEY ONLY FIXED WHAT WAS CAUSING THE TRANSMISSION TO SLIP AND THE OIL LEAK, WHICH WAS ALSO SUBSTANTIAL. *JB
Feb 08, 2007
DT*: THE CONTACT STATED THAT WHILE TRAVELING 60 MPH ON NORMAL ROAD CONDITIONS AND MAKING A RIGHT TURN A LOUD POPPING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE AXLE WAS BROKEN. THIS MANUFACTURES DEFECT CAUSED PROBLEMS WITH THE CB UNIT AND THE ENGINE COMPUTER UNIT. THE VEHICLE WAS TAKEN TO A DEALER PRIOR TO THIS INCIDENT WHERE THE CB UNIT WAS REPLACED. THE PROBLEMS STILL PERSISTS. THE VEHICLE WAS AWAITING A PART TO ARRIVE FOR THE INDEPENDENT MECHANIC TO PERFORM A REPLACEMENT. THERE WERE NO RECALL NOR COMPLAINT FOUND ON THIS PROBLEM. UPDATED 12/05/06. *JB
Nov 09, 2006
ON FEB 14, 2006 WHILE DRIVING TO WORK THE CAR STARTED MAKING DINGING NOISE AND THE TRANSMISSION STARTED SLIPPING. THE TEMPERATURE GAUGE WENT TO HOT AND I HEARD A BUBBLING SOUND COMING FROM THE ENGINE AREA. AS I PULLED THE CAR INTO A PARKING LOT, THE CAR STOPPED. HAD THE CAR TOWED TO THE DEALERSHIP IN TOWN AND THEY RAN A CHECK THROUGH THE ONBOARD COMPUTER SYSTEM. WHAT THEY FINALLY FOUND WAS THAT THE RADIATOR HAD AN INTERNAL FAILURE (THAT THE RADIATOR SEAL HAD FAILED) AND LEAKED BETWEEN THE RADIATOR AND THE TRANSMISSION CAUSING THE COOLANT AND TRANSMISSION FLUIDS TO MIX. SINCE THE CAR IS A 2002 AND I HAVE HAD IT FOR 4 YRS AND 3 MONTHS WITH ONLY 68,348 MILES ON THE CAR THE TRANSMISSION SHOULD HAVE BEEN STILL UNDER WARRANTY, BUT CHRYSLER REFUSED TO HONOR THE WARRANTY STATED, BECAUSE THE RADIATOR CAUSED THE PROBLEM AND IT (THE RADIATOR) WAS NO LONGER UNDER WARRANTY THEY WOULD NOT COVER THE REPAIRS TO THE TRANSMISSION. I EXPLAINED TO THE REPRESENTATIVE OF CHRYSLER ON THE PHONE, THAT INDEED THE RADIATOR IS ONE OF THEIR COMPONENTS ON THE CAR AND ON A 4 YEAR OLD CAR IT SHOULD NOT HAVE FAILED (AS STATED BY THE SERVICE PERSONNEL AT THE DEALERSHIP), AND IT WAS FACTOR FOR THE EXTENSIVE DAMAGE CAUSED TO THE TRANSMISSION. IT WAS ALSO THE MAIN FACTOR THAT RESULTED IN THE CAR STOPPING WHILE BE DRIVEN ON A BUSY ROADWAY, WHICH COULD HAVE RESULTED IN A POSSIBLE ACCIDENT, PERSONAL INJURY, OR EVEN DEATH. *NM
Feb 21, 2006
03/1205 DRIVING ON PALMDALE ROAD MY CAR STOPPED I WAS UNABLE TO GET IT STARTED - HAD IT TOWED TO THE DODGE DEALERSHIP ON 03/14/05. THEY REPLACED THE ENGINE AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS. I GOT MY CAR BACK IN MAY. ON MAY 09 I RETURNED MY CAR BACK TO THE DEALERSHIP DUE TO THE CHECK ENGINE LIGHT BEING ON. THEY CHECK THE VEHICLE AND SAID THEY FIXED THE PROBLEM. ON MAY 13 2005 I DROVE MY CAR DOWN TO LA AND THE LIGHT CAME BACK ON I CONTACTED THE SERVICE DEPT AT DODGE THEY TOLD ME TO BRING THE VEHICLE BACK IN. I RETURNED THE VEHICLE ON MAY 15, 2005. THEY THEN INSTALLED REMANVALVE BODY AS PER PPC CLEAR CODES. ON JULY 21, 2005 I WAS LEAVING THE OFFICE WHEN MY CHECK ENGINE LIGHT CAME BACK ON AND MY CAR WOULD NOT CHANGE GEARS. I WENT INTO AUTO ZONE AND THEY CHECKED THE CODE THAT CAME UP WHICH WAS P0700 - TRANSMISSION CODE. WE CHECKED THE FLUID IT WAS FINE. I PROCEEDED TO DRIVE HOME - APPROXIMATELY 8 - 10 MILES MY CAR OVER HEATED. I IMMEDIATELY PULLED THE CAR OVER TURNED OFF THE CAR AND PLACED THE EMERGENCY FLASHERS ON. I CONTACTED MY SON. HE CAME OUT AND BROUGHT WITH HIM SOME ANTIFREEZE AND WATER. HE CHECKED THE VEHICLE OUT AND PLACED IN THE ANTIFREEZE AND WATER - THE VEHICLE STARTED - THERE WERE NO NOISES. WE DROVE IT THE 2 MILES HOME. BY THE TIME I GOT HOME IT WAS OVER HEATING AGAIN. HE OPENED THE ENGINE AND HE COULD HEAR A NOISE COMING FROM THE BACK OF THE ENGINE - HE TOLD ME THAT MY HEAD GASKETS WERE MOST LIKELY BLOWN. I CONTACTED THE DEALERSHIP. THEY BLAMES THE WARRANTY COMPANY SAYING THAT IT WAS ''THEIR ENGINE AND THEY WOULD NOT PERMIT THEM TO REBUILD THE TRANSMISSION AS THEY REQUESTED''. I CONTACTED MY INSURANCE COMPANY THIS MORNING AND ADVISED THEM WHAT HAPPENED. THEY TOLD ME TO TAKE IT BACK TO THE DEALERSHIP. I ADVISED LAZERO AT THE WARRANTY COMPANY I HAD DONE SOME RESEARCH AND I HAD FOUND OUT LAST NIGHT THAT CHRYSLER HAS HAD A LOT OF PROBLEMS WITH MY ENGINE.
Jul 21, 2005
UNKNOWN OR OTHER
5 complaints
I BOUGHT THE CAR BRAND NEW. NO PREVIOUS OWNERS. THE CAR IS A 2002 DODGE NEON 4 DOOR. THE PAINT BEGAN TO PEEL OFF APPROX TWO YEARS AFTER I BOUGHT IT. I TOOK IT TO A DODGE DEALERSHIP AND WAS TOLD THAT DODGE WOULD NOT HELP ME SINCE IT LOOKED LIKE THE PAINT WAS COMING OFF BECAUSE OF STONES HITTING IT. YOU CAN CLEARLY SEE WHERE THE PAINT IS ABOUT TO PEEL MORE, BECAUSE IT BUBBLES UP FIRST, THEN SPLITS, THEN PEELS OFF. THE PAINT WILL LITERALLY FLY OFF WHEN DRIVING AND YOU CAN SEE IT GO UP PAST THE WINDSHIELD. THE PAINT IS PEELING OFF IN SHEETS. I HAVE READ MANY, MANY OTHER CONSUMERS WITH THIS SAME TYPE OF PROBLEM. WHY ISN'T DODGE TAKING RESPONSIBILITY FOR THIS? I HAVE CONTACTED DODGE WITH NO RESPONSE. NOW THE CAR IS PAST ITS WARRANTY STAGE. SOMEONE SHOULD MAKE DODGE MAKE THIS RIGHT. *NM
Jul 25, 2006
BACK SEAT FLOOR FLOODS IN HEAVY RAINS (POOLS OF STANDING WATER). TRUNK ALSO SOAKED. SMELLS HORRIBLE AND IS DIFFICULT TO DRAIN/REMOVE WATER. NO DAMPNESS OF SEATS OR AROUND WINDOW/DOOR AREA. (PROPERTY DAMAGE AT THIS POINT IS ODOR-RELATED.)*JB
Jan 10, 2006
I HAD PURCHASED A 2002 DODGE NEON SXT IN SEPTEMBER OF 2002. AFTER A FEW MONTHS OF DRIVING MY CAR UNTIL TODAY OCTOBER 10TH, 2003 I HAVE HAD MY CAR AT THE DEALER 6 DIFFERENT TIMES FOR THE SAME PROBLEM. I HAVE AN ELECTRICAL SHORT SOMEWHERE WHERE IT MAKES ALL MY GAUGES DIE AND FLICKER. THE BRAKE AND SEAT BELT LIGHT COME ON AND CHIME...MY DOME LIGHT FLICKERS LIKE A STROBE LIGHT..MY RADIO CUTS OUT AND SOMETIMES MY POWER WINDOW WILL NOT WORK PROPERLY. THE FIRST COUPLE TIMES THE SAID CLUSTERS IN THE BACK OF THE DASH HAD TO BE TIGHTENED. AFTER THIS DIDN'T WORK THE NEXT STEP WAS TO REPLACE THE DASHBOARD. AFTER THIS DIDN'T WORK THEY DECIDED TO RIG AN AUXILLARY GROUND TO MY BATTERY BY SPLICING INTO THE CLUSTER ON THE BACK OF THE DASH. THE LAST STRAW WAS WHEN THEY TOOK MY CAR AND WANTED IT FOR A WEEK, BUT I GOT IT BACK IN 2 DAYS AND THE RESPONSE WAS WE CAN'T DUPLICATE IT...SO WHEN CAN'T FIX IT. WE'RE STUMPED. I DON'T ACCEPT THAT AS AN ANSWER AND NOW HAVE BEEN GETTING THE RUNAROUND FROM THE DEALERSHIP AND CHRYSLER HEADQUARTERS IN DETROIT. EVEN SO MUCH SO THAT A WOMAN WHO WORKED THERE TOLD MY THEY ARE GOING ABOVE AND BEYOND WHAT THEY NEED TO DO FOR ME AS A CUSTOMER BY PROVIDING ME WITH A RENTAL. IF THEY WOULD HAVE WENT ABOVE AND BEYOND FOR ME THEY WOULD HAVE FIXED IT THE FIRST TIME...NOW I DON'T EVEN WANT THE CAR ANYMORE.
Jan 15, 2004
2002 DODGE NEON. *MR *CB *JB
Aug 07, 2003
CAR GETS GAS MILEAGE OF 16.5 - 17.8 MPG CITY. ADVERTISES 22 - 28, HWY 26.6 ADVERTISES 26-38. ATTITUDE IS SYSTEMS CHECK SO TOUGH LUCK. MR
Oct 09, 2002
STEERING
4 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE EXITING A HIGHWAY AT APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO A COMPLETE STOP AND NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Apr 21, 2015
DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL. *TR
Sep 18, 2014
Crash: 1
Injuries: 2
THE PROBLEM WITH THE VEHICLE STARTED SINCE THE CAR HAD A COUPLE OF THOUSAND MILES. STARTED OFF WITH A TICKING NOISE IN THE STEERING WHEEL, TO A POPPING NOISE AND THEN TO CLUNKING. THE CAR ITSELF HAD A LOT OF THE SUSPENSION REVIEWED OVER 20 TIMES BY THE DEALERSHIP WITH "NO PROBLEM FOUND" THEY DID REPLACE STEERING COUPLERS BASED ON TSB'S BUT THAT DIDN'T RESOLVE IT. THE CAR STILL HAS A CLICK/POP IN THE STEERING WHEEL, WHEN ON TAKE OFF THE STEERING WHEEL STILL HAS THE ORIGINAL CLUNK. THE MAJOR CONCERNED IS THE STEERING!! AT ANY SPEED ABOVE 50 MPH THE CAR IS NOT CONTROLLABLE, IT SWAYS, SWERVES LOSS OF CONTROL WHEN TRYING TO HOLD THE CAR IN A STRAIGHT LINE. THE DRIVER SIDE FRONT TIRE FEELS AS IF ITS TURNING IN DIFFERENT DIRECTIONS WHILE DRIVING, IT REQUIRES A LOT MORE EFFORT TO MAKE A LEFT TURN THEN A RIGHT TURNS. THE VEHICLE IS DEEMED UNSAFE BY ANY STANDARD, THE OTHER PROBLEM IS THE DEALER SHIP STATES THAT ITS WITHIN "SPEC"... IF I HAVE TO COUNTER STEER ON A STRAIGHT LINE THERE IS A PROBLEM. I HAVE ALMOST HAD SEVERAL ACCIDENTS WITH THE VEHICLE DUE TO THE NATURE OF THE STEERING ISSUE, I AM STILL FIGHTING WITH DODGE TRYING TO GET A COURTESY DISTRICT MANAGER TO REVIEW THE PROBLEMS. THEIR "OFFICIAL" ANSWER IS THAT ITS OUT OF THE STANDARD WARRANTY AND UNDER NO CIRCUMSTANCE WILL DODGE PAY FOR THE REPAIRS FOR STEERING ISSUES EVEN THOUGH IT WAS A PREEXISTING ISSUE!! THE DEALER STATED THAT MY LOSS OF CONTROL WAS DUE TO A DEFECT IN THE OEM GOODYEAR TIRES, SO I BROUGHT IT TO GOOD YEAR AND THEY SAID THAT THERE ISN'T ANYTHING WRONG WITH THE TIRES. I INSISTED THEY REPLACE THE TIRES, AND OUT OF GOODWILL THEY DID REPLACE ALL 4 TIRES, BUT THE PROBLEM PERSISTED!!!.. I BROUGHT THE CAR BACK TO THE DEALER AND THEY ADVISED THAT AFTER REVIEWING THE CAR THAT IS THE CARS HANDLING CHARACTERISTICS OF THE CAR. I KNEW IT WASN'T B/C THE CAR NEVER HAD THOSE ISSUES PRIOR TO THE 5000 MILES, THE DEALERSHIP THEN REPLACED SOME SHOCKS AND OTHER ODDS AND ENDS THAT MADE NO IMPROVEMENT TO THE VEHICLES STEERING. *NM
Mar 03, 2006
THERE WAS A KNOCKING NOISE AND GRINDING SOUND IN THE DRIVERS SIDE FRONT WHEEL. AFTER LOOKING AT IT FURTHER, THE TIE-ROD THAT CONNECTS TO THE RACK AND PINION STRIPPED THE THREAD AND FELL OFF. THE ABILITY TO STEER THE VEHICLE PROPERLY WAS LOST AND CONTROL OF THE VEHICLE WAS SEVERLY IMPACTED.*AK
Dec 13, 2004
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
OVER THE PAST 3 YEARS, I HAVE HAD TO HAVE THE BATTERY REPLACED THREE TIMES IN THIS CAR. EACH TIME I HAVE ASKED FOR AN EXPLANATION AS TO WHY A YEAR OLD BATTERY WOULD GO BAD. THE EXPLANATION LAST WEEK WAS "A SHORT IN THE BATTERY, NOT CAUSED BY THE CAR." SINCE THE FIRST 2 TIMES IT WAS REPLACED BY THE WARRANTY, I CAN'T UNDERSTAND THIS ISSUE. THIS TIME THE BATTERY WAS NOT COVERED. EACH TIME THIS HAS HAPPENED, IT HAS BEEN WITHOUT WARNING, NO LIGHTS FLASHING, NOTHING. JUST GO TO START THE CAR AND NOTHING. I HAVE BEEN LEFT STRANDED EACH TIME THIS HAS HAPPENED. CLEARLY, EITHER THERE IS AN ISSUE WITH THE BATTERIES BEING INSTALLED, OR THERE IS AN ISSUE WITH MY CAR. EITHER WAY, IT SHOULD BE COVERED BY THE COMPANY. AS IT IS, I HAD TO SHELL OUT $150 LAST WEEK. *JB
Sep 26, 2005
BACK IN 2003 I TURNED MY VEHICLE OFF AND IT WOULDNT START AGAIN. THE VEHICLE WAS ONLY A FEW MONTHS OLD SO I CALLED ROAD SIDE ASSISTANCE THEY TOOK IT TO CARMAX IN LOS ANGELES, CA FOR AT THE TIME I WAS LIVING IN THE AREA. CARMAX TOLD ME THE BATTERY WAS DISLODGED I FOUND THIS FUNNY BECUASE I HAVE NEVER TOUCHED THE BATTERY THE VEHICLE WAS ONLY A FEW MONTHS OLD. WHEN I HAD TURNED THE KEY ALL THE LIGHTS WENT CRAZY AND IT WOULDNT START. THEY INFORMED ME THAT THE BATTERY HAD DRAINED ITSELF. WELL THEY CHANGED THE BATTERY AND EVERYTHING WAS OK UNTIL NOW. ABOUT 1 YEAR AND HALF LATER IT HAPPENED AGAIN. WHEN I WAS DRIVING THE BATTERY LIGHT CAME ON THEN THE SEATBELT LIGHT, BRAKE LIGHT AND THE SPEDOMETER STARTED TO BLINK. I PULLED OVER AND TURNED THE VEHICLE OFF AND IT WOULD NOT START AGAIN. I GOT A JUMP TO GET HOME AND IT BLINKED THE WHOLE WAY THERE. I THEN TURNED THE CAR OFF WHEN I GOT HOME. WHEN I WENT TO THE CAR IN THE MORNING TO GO TO WORK THE CAR WOULD NOT START AGAIN. I CALED AAA AND THEY GAVE ME A JUMP AND I WENT TO THE AUTO PLACE AND GOT A BATTERY IT HAS BEEN A FEW HOURS AND ITS OK RIGHT NOW BUT FOR HOW LONG. THEN I READ ABOUT THIS PERSON HERE THAT WAS HAVING THE SAME PROBLEM AS I DID AND SHE NEEDED TO HAVE HER CAR ALL REWIRED. I AM TAKING TO BACK TO THE DEALERSHIP AND SUGGEST THAT ANYONE ELSE DO THE SAME.
May 05, 2005
MY INTERIOR LIGHT AND MY GAUGES IN MY CAR ARE NOT WORKING. I CAN'T SEE HOW FAST I AM GOING OR HOW MUCH GAS I HAVE IN MY CAR BECAUSE THEY AREN'T MOVING. THE FIRST TIME IT STOPPED WORKING A FUSE WASN'T ALL THE WAY IN I PUSHED IT IN UNDERNEATH THE HOOD AND IT WORKED. THEN THE NEXT TIME THAT IT WENT OUT I TRIED THAT SAME FUSE AND PUSHED IT IN AND IT STILL DIDN'T WORK I HAD SOMEONE CHECK THE FUSE AND THEY SAID THAT THE FUSE WASN'T BURNT OUT. THEY PULLED THE FUSE OUT AND PUT IT BACK IN AND IT WORKED. NOW THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND NOTHING IS WORKING. I TOOK IT TO THE DEALER AND THEY SAID SOMETHING ABOUT THE CLUSTERS NEED TO BE FIXED. THIS CAR IS ONLY TWO YEARS OLD AND I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH THIS CAR I DON'T HAVE 700 DOLLARS TO PAY FOR THIS AND THIS CAR IS STILL PRACTICALLY NEW. *JB
Feb 21, 2004
SEAT BELTS
3 complaints
WHEN INSTALLING A CHILD SAFETY SEAT REAR MIDDLE SEAT BELTS RETRACTOR BROKE. *AK
Sep 13, 2004
WHILE A TECHNICIAN WAS INSTALLING THE CAR SEAT INSIDE THE VEHICLE HE DETERMINED THAT THE SEAT BELTS WERE NOT LOCKING PROPERLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELTS NEEDED TO BE REPLACED. *AK
May 07, 2004
CONSUMER HAS PROBLEMS WITH THE SAFETY BELTS. THE PLASTIC PIECE ON THE BELT WHICH CREATED TENSION TO MAKE THE BELT TIGHTEN TO KEEP IT FROM BECOMING LOOSE BROKE THREE TIMES. *JB
Dec 21, 2002
ENGINE
2 complaints
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS COMING FROM THE ENGINE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PISTON DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Jun 09, 2017
I DRIVING OFF THE INTERSTATE WEN CAR SHUT OFF IDLED TRIED TO CRANK IT UP BUT IT ONLY MADE WHINING NOISE AND WON'T START I ALSO NOTICE MY CAR WAS SMOKING SO I LET THE CAR COOL OFF BEFORE I PUT WATER... THE NEXT DAY I WENT AND A NEW TIMING BELT PUT ON AND A CRANK SHAFT SENSOR AND IT STILL WON'T CRANK
Nov 01, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
MY HEADLIGHTS & FOG LIGHTS STOPPED WORKING LAST WEEK. THE ONLY WAY I WAS ABLE TO DRIVE IN THE DARK WAS HOLDING MY HIGH-BEAMS ON. I TOOK MY CAR TO THE SHOP ON FRIDAY, IT WAS $500 TO REPLACE A BURNT WIRING HARNESS & MULTIFUNCTION SWITCH. THERE WAS NO WARNING THAT THIS SYSTEM WOULD STOP WORKING. I HAD NO CHOICE BUT TO PAY FOR THE REPAIRS BECAUSE OF THE TIME CHANGE AND THE FACT IT GETS DARKER EARLIER, I HAD TO HAVE HEADLIGHTS TO GO WORK. I THINK THIS IS SOMETHING DODGE SHOULD HAVE WARNED THEIR CUSTOMERS ABOUT OR REPLACED. SOMETHING FAILED IN THE SYSTEM, THIS IS NOT NORMAL WEAR AND TEAR. *TR
Nov 03, 2008
I HAVE A 2002 DODGE NEON SXT. FOR ABOUT A YEAR NOW MY FOG LIGHTS HAVE NOT WORKED PROPERLY. WHEN MY HEADLIGHTS ARE ON MY FOG LIGHTS FLICKER ON AND OF ON THEIR OWN. IF I GO OVER A BUMP THE TURN ON ANOTHER BUMP TURNS THEM OFF. THEY EVEN FLICKER ON AND OFF ON SMOOTH ROAD. I THOUGHT NOTHING ABOUT IT UNTIL I STARTED SMELLING SOMETHING ELECTRICAL BURNING. I THEN SAW A STREAM OF WHITE SMOKE COMING OUT OF THE TOP OF MY STEERING COLUMN THROUGH THE HAZARD LIGHT BUTTON. THIS HAPPENS EVERYTIME I TURN ON MY HEADLIGHTS. I HAVE NOT HAD THE PROBLEM REPAIRED YET BUT I NEED TO VERY SOON. I AM MOST SCARED THAT A FIRE WILL IGNITE WHILE I AM DRIVING OR THE ELECTRICAL PROBLEM WILL CAUSE MY AIRBAG TO DEPLOY AND CAUSE AN ACCIDENT RESULTING IN INJURY OR DEATH. *TR
Jul 29, 2008
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I HAVE A 2002 DODGE NEON. IN THE FIRST YEAR I HAD THE CAR I HAD THE TYPICAL CAR PROBLEMS BUT NOTHING TOO MAJOR. I HAVE REPLACED THE BATTERY 6 TIMES IN THE CAR, SINCE PURCHASE. IN MAY OF 2006, IS WHEN THE PROBLEMS BEGAN ROLLING IN. MY MAIN COMPUTER HAD DIED IN THE CAR, A $900 REPAIR. AFTER CONTACTING DODGE TO GET A NEW COMPUTER TO PUT IN THE CAR, I HAD TO WAIT FOR 7 MONTHS FOR IT TO BE SHIPPED, DUE TO SUCH A LARGE BACK ORDER. AND THE COMPUTER WAS ONLY SHIPPED AFTER DODGE WAS CALLED AND I HAD THREATENED TO CONTACT THE BETTER BUSINESS BUREAU. THE DAY I HAD PICKED UP THE CAR FROM GETTING THE COMPUTER INSTALLED, MY RADIATOR AND TRANSMISSION WENT OUT. SO I HAD TO REPAIR BOTH OF THEM. ONLY A FEW WEEKS LATER THE CAR WAS YET AGAIN IN THE SHOP FOR YET ANOTHER TRANSMISSION PROBLEM. THE CHECK ENGINE LIGHT IS NOW BACK ON, UPON HAVING THE COMPUTER CODE HOOKED UP TO THE CAR, I HAVE LEARNED THAT THERE IS A TRANSAXLE CONTROL SYSTEM FAILURE AND AN INCORRECT GEAR RATIO CONDITION IN 2ND AND 3RD GEAR. THE CAR WILL NOT GO ABOVE 45 MPH. WHEN I START IT AND PUT IT IN DRIVE IT TAKES A FEW MINUTES FOR THE CAR TO RECOGNIZE THAT ITS IN THE DRIVE GEAR AND WHEN IT FINALLY DOES GO INTO DRIVE THE ENTIRE CAR JERKS. IT WILL DO THAT FOR SEVERAL MINUTES. THIS WILL NOW BE THE 8TH TIME FROM DECEMBER, 07 TO AUGUST, 07 THAT I HAVE HAD TO MAKE REPAIRS TO THE TRANSMISSION. MY CAR IS ONLY 5 YEARS OLD, THERE IS NO REASON ON WHY I SHOULD BE HAVING SO MANY PROBLEMS. I HAVE TAKEN CARE OF MY CAR AND IT HAS RECEIVED THE PROPER MAINTENANCE. I HAVE PUT MORE THEN $9000 IN THE CAR SINCE PURCHASE, HAVING TO GO AS FAR AS TO HAVE A FAMILY MEMBER TAKE OUT A SECOND MORTGAGE ON THEIR HOME TO PAY FOR THE REPAIRS. AFTER LOOKING UP COMPLAINTS ONLINE, I HAVE FOUND NUMEROUS COMPLAINTS ABOUT TRANSMISSION PROBLEMS, WHY HAS THIS NOT BEEN RECALLED?? WHY IS IT THAT THE ONLY RECALL ON THE NEON IS THE LIGHTING SYSTEM?? *TR
Sep 02, 2007
TOOK MY 2002 NEON SXT IN FOR TRANSMISSION WARRANTY WORK IN 2004...FIRST CHRYSLER DENIED THE CLAIM STATED THAT THE TRANSMISSION WAS NOT COVERED (HAD AN EXTENDED WARRANTY!). HAD MY SPEED SENSORS REPLACED IN DECEMBER 2005 & AM TAKING THE CAR IN AGAIN TOMORROW TO HAVE THEM REPLACED AGAIN. *JB
Apr 19, 2006
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
I OWN A 2002 DODGE INTREPID, FIRST OFF I HAVE ALWAYS KEPT UP ON MAINTENANCE. I FINANCED THE CAR ABOUT 2 YEARS AGO. ALL OF A SUDDEN ABOUT 3 MONTHS AGO I NOTICED THE OIL LIGHT ON, ME THINKING I MAY BE LOW ON OIL I SIMPLY TOOK IT TO GET SERVICED JUST BECAUSE OF THE OIL LIGHT. THAT DIDN'T HELP THE CAR OIL LIGHT REMAINED. ABOUT A WEEK AFTER THAT I HEARD A STRANGE KNOCKING NOISE AND THEN BOOM IN THE MIDDLE OF A INTERSECTION AS I WAS ABOUT TO TURN LEFT IT DIED ! TOOK IT TO A DODGE DEALER IN MY AREA TO MAKE A LONG STORY SHORT I ENDED UP PAYING OVER $1500 AND HAD THE CAR STALL ON ME VARIOUS TIMES AFTER IT WAS SUPPOSEDLY FIXED! FINALLY TOOK IT TO A MECHANIC FOR A THIRD OPINION, BY THEN THE CAR WAS NOT RUNNING. I WAS TOLD THE ENGINE WAS BAD. THE DODGE DEALERSHIP SHOULD HAVE BEEN HONEST AND TOLD ME THE CAR WAS NOT OPERABLE. PLEASE HELP .....*JB
Mar 13, 2007
I HAVE A DODGE NEON 2002 WITH 10,000. MILES ON IT. RECENTLY MY CAR IDLES NOW BETWEEN 4-500 RPM. DRIVING MY CAR; CAME TO A STOP LIGHT MY CAR STALLED. NOW SITTING AT RED LIGHTS/ STOP SIGNS THE RPM'S DROPALL THE WAY TO 300 RPM CAR STARTS TO ACT LIKE IT IS GOING TO STALL. TOOK IT TO THE DEALERSHIP AND SAID NOTHING IS WRONG WITH IT. ONE THE TECH'S WHO TOOK THE CAR FOR A ROAD TEST SAID THERE IS SOMETHING WRONG WITH THE COMPUTER. THE CAR IS DECIDING ON ITS OWN FOR THE RPM'S TO DROP BUT DOES NOT SHOW UP ON THE COMPUTER ANALYSES. THE DEALERSHIP SAID THEY ARE WAITING FOR A "FLASH UPGRADE TO BE INSTALLED"; ALSO THE CD PLAYER IN THE CAR HEATS UP THE CD'S BURNED MY HAND WHEN I TRIED TO TAKE IT OU. ON 7-9-03 THEY GAVE ME A LOANER AND ON 7-12-03 THEY TOOK IT BACK. THEY SAID THE ONLY REASON THEY GAVE ME THE LOANER IS BECAUSE I WAS UPSET. THEY REPLACED THE CD PLAYER BUT THE PROBLEM WITH THE CAR STALLING IS STILL NOT FIXED. ON 7-13-03 CAR STALLED AT A STOP SIGN. ALMOST GOT REAR ENDED. THIS IS GOING TO CAUSE AN ACCIDENT. YOU NEED TO GET INVOLVED BECAUSE THE DEALERSHIP IS NOT DOING ANYTHING AND SOMEONE IS GOING TO GET HURT'. *AK
Jul 13, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
MY 2002 DODGE NEON ES HAS HAD NOTHING BUT PROBLEMS LEADING UP TO THE EXPIRATION OF MY WARRANTY. EVERYTHING FROM ELECTRICAL ISSUES TO RADIATOR PROBLEMS TO THE TRANSMISSION. I TOOK IT FOR SERVICE AT 65,000 MILES BECAUSE THE TRANSMISSION WAS SLIPPING. MY DEALERSHIP SAID IT WAS THE RADIATOR AND THE TRANSMISSION WAS FINE. I KNEW THEY WERE LYING AND SURE ENOUGH, AT 72,000 MILES, 2,000 MILES AFTER MY WARRANTY EXPIRED, MY TRANSMISSION IS DEAD. CHRYSLER CORP. REFUSES TO FIX OR EVEN DISCOUNT A TRANSMISSION FOR ME SAYING THAT MY CAR IS "ABOVE AND BEYOND" ANY WARRANTY. I DON'T CONSIDER 2,000 MILES ABOVE AND BEYOND, ESPECIALLY CONSIDERING THE CAR HAD 5,000 MILES WHEN I BOUGHT IT AND WAS CONSIDERED BRAND NEW. *JB
Jun 20, 2006
ELECTRICAL PROBLEM PANEL LIGHTS INOPERATIVE. *BF THE DAY BEFORE THE VEHICLE BROKE DOWN, THE VEHICLE WAS IN THE REPAIR SHOP FOR WHAT THE CONSUMER THOUGHT WAS A FAULTY WIRING PROBLEM. THE CONSUMER RECEIVED AN ESTIMATE FOR $825.00 TO REPAIR THE INSIDE CLUSTER. AN INSPECTION REVEALED THE VEHICLE HAD OIL AND TRANSMISSION FLUID IN THE RESERVOIRS, IN ADDITION TO THAT THE TRANSMISSION WAS RATTLING, THE BATTERY, ALTERNATOR, BELT AND WATER PUMP HAD TO BE REPLACED. *JB
Oct 15, 2004
VEHICLE SPEED CONTROL
2 complaints
AFTER DRIVING IN 2 HOURS OF TRAFFIC I PARKED MY 2002 NEON. AS I PARKED IT STARTED TO ACCELERATE ON ITS OWN. IT STILL DOES SO BUT ONLY WHEN REVERSING. WHEN I BRAKE AS I AM REVERSING ITS AS IF THE BRAKE TIGHTENS UP AND DOESN'T WANT TO BRAKE. THIS TO ME IS A HUGE SAFETY ISSUE WHAT IF THERE IS A CHILD BEHIND ME AND I NEED THE BRAKES TO ACTUALLY WORK???*JB
Aug 08, 2005
DT: WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION. THE OWNER GLANCED AWAY FOR A MOMENT, LOOKED BACK AND THE BRAKE PEDAL WAS APPLIED AND THE ACCELERATOR KICKED IN. THERE WAS A FEELING OF THE VEHICLE BRAKING AGAINST ACCELERATION. THEN THE VEHICLE HIT THE CAR IN FRONT. THERE WAS NO INVESTIGATION INTO THE ACCIDENT, HOWEVER, THE OWNER BELIEVED THE ACCELERATOR MAY HAD SOMETHING TO DO WITH THIS ACCIDENT. SINCE THEN IT HAS HAPPENED SEVERAL TIMES IN EMERGENCY BRAKING SITUATIONS. *AK *SC
Jul 15, 2005
Crash: 1
FUEL SYSTEM, GASOLINE
2 complaints
CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL SYSTEM PROBLEMS. MANUFACTURER WAS CONTACTED, AND INDICATED THAT CONSUMER'S VEHICLE WAS CONSIDERED A LEMON ,AND THEY WERE SUPPOSE TO BE BUYING THE VEHICLE BACK.*AK
Jul 24, 2003
FUEL MILEAGE NOT UP TO RATING 20 MPG NOW RATING 33 MPG. VEHICLE ONLY 5 MONTHS OLD. DT
Nov 13, 2002
VISIBILITY
2 complaints
IT BECAME DIFFICULT FOR THE DRIVER TO SEE OUT THE FRONT WINDSHIELD AND PASSENGER FRONT WINDOW. *NLM
Apr 18, 2003
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH SEVERE REFRACTION ON UNCOMING HEADLIGTHS AS WELL AS STATIONARY LIGHTS. DEALER WAS CONTACTED AND STATED THAT IS NORMAL ON THE VEHICLE AND ALSO IF WAS THEM NOT TO DRIVE THE CAR AT NIGHT. MR
Nov 13, 2002
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
THIS CAR HAS USED MORE THAN 10 QUARTS OF OIL SINCE NEW (NOT COUNTING CHANGES). IT HAS JUST OVER 20K MILES NOW AND STILL USES OIL. IT DOES NOT SMOKE OR LEAK. THE FUEL MILEAGE IS NOWHERE NEAR THE ADVERTISED MILEAGE. THE DEALER WAS CONTACTED REGARDING NO BRAKE LIGHTS JUST AFTER PURCHASE. AFTER TWO TRIPS TO THE DEALER (AND THE SERVICE WRITER TELLING US THAT WE REMOVED THE CIGARETTE LIGHTER ADAPTER WRONG), THEY DISCOVERED THE WIRING HARNESS FOR THE BACKUP LIGHTS WAS CRUSHED BY THE SHIFTER IN REVERSE AND SHORTED THE LIGHTS. AFTER COMPLAINING ABOUT POOR STARTING AND SHUDDERING AFTER A COLD SOAK, THE DEALER REPLACED THE INJECTOR O-RINGS, WHICH SOLVED THE SHUDDER, BUT NOT THE MILEAGE. NOTHING HAS HELPED THE OIL USAGE, NOT EVEN THE TWO TRIPS TO THE DEALER TO REPLACE A BAFFLE IN THE VALVE COVER AND AN "OIL CONSUMPTION" TEST, WHICH WE PERFORMED. YES, IT USES OIL. I SHOULD'VE BOUGHT MY DAUGHTER A NISSAN, OR, LIKE I JUST BOUGHT MYSELF, A BRAND NEW FORD PICKUP. THIS WAS MY FIRST AND LAST DAIMLER-CHRYSLER PRODUCT...EVER!
Feb 11, 2003
CAR TOOK ON WATER FROM THE "AIR INTAKE" PORT CAUSING ME TO STOP--HAD NO CONTROL OF CAR WHEN IT STOPPED--ACCORDING TO THE DODGE DEALER THE ENGINE SEIZED FROM THE RAIN WATER INTAKE--SAME DAY IT COULD NOT BE STARTED AGAIN--WAS FROM A RUSTED STARTER AS PER DODGE DEALER--CAR WAS SOLD BACK TO DODGE DEALER AT A LOSS
Aug 12, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY
2 complaints
TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR, AIR CONDITION DOES NOT GET VERY COLD, 15 MILES PER GALLON, STEERING WHEEL STARTS TO VIBRATE AFTER 45MPH, FRONT AND BACK BRAKES SQUEAK, MINOR LEAK UNDER DRIVER SIDE DASH BOARD, CAR STARTS TO VIBRATE HARSHLY IN A DRIVE IDLE AT A RED LIGHT, CAR STALLS WHILE SITTING IN PARK, CAR STALLS WHILE GOING IN REVERSE ON A VERY SLIGHT INCLINE, AND WHEN EVER I PUT DOWN MY WINDOWS, OPEN MY SUN ROOF OR EVER HAVE THE AIR CONDITION ON, YOU CAN FEEL AND HEAR THE CAR JUST LOSE POWER WHEN I DO ONE OF THOSE THINGS DEALERSHIP TOLD ME TO GO TO A DIFFERENT GAS STATION, TO SOLVE MY GAS PROBLEM, COME ON 15MPG THATS A CAR DEFECT, ALL THE OTHER PROBLEMS THEY TOLD ME THEIR COMPUTER DID NOT DETECT ANYTHING AND THEY COULD NOT DUPLICATE IT AND THEY COULDNT DO NOTHING. CALLED CHRYSLER HEAD QUARTERS, I MIGHT AS WELL HAVE CALLED MY NEIGHBOR TO GET HELP. CHRYSLER HEAD QUARTERS CALLED DEALERSHIP UP AND TOLD THEM TO HOOK UP A CO-PILOT TO MONITOR MY CAR FOR A FEW WEEKS. WENT TO THE DEALERSHIP TO FIND OUT THAT THEIR'S DID NOT WORK ALONG WITH ALL THE OTHER DODGE DEALERSHIPS. I WILL NEVER BUY ANOTHER DODGE OR CHRYSLER CAR AGAIN.. BECAUSE OF ALL THESE PROBLEMS I AM STUCK PAYING 400 BUCKS A MONTH WITH A 20% INTEREST RATE ON A LEMON CAR...NEONS NEED TO BE TAKEN OFF THE ROAD. NOW I AM SELLING THE CAR FOR A LOSE BECAUSE THEY CAN NOT FIX OR MAKE A CAR THE RIGHT WAY. *AK
Jun 28, 2002
TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR, AIR CONDITION DOES NOT GET VERY COLD, 15 MILES PER GALLON, STEERING WHEEL STARTS TO VIBRATE AFTER 45MPH, FRONT AND BACK BRAKES SQUEAK, MINOR LEAK UNDER DRIVER SIDE DASH BOARD, CAR STARTS TO VIBRATE HARSHLY IN A DRIVE IDLE AT A RED LIGHT, CAR STALLS WHILE SITTING IN PARK, CAR STALLS WHILE GOING IN REVERSE ON A VERY SLIGHT INCLINE, AND WHEN EVER I PUT DOWN MY WINDOWS, OPEN MY SUN ROOF OR EVER HAVE THE AIR CONDITION ON, YOU CAN FEEL AND HEAR THE CAR JUST LOSE POWER WHEN I DO ONE OF THOSE THINGS DEALERSHIP TOLD ME TO GO TO A DIFFERENT GAS STATION, TO SOLVE MY GAS PROBLEM, COME ON 15MPG THATS A CAR DEFECT, ALL THE OTHER PROBLEMS THEY TOLD ME THEIR COMPUTER DID NOT DETECT ANYTHING AND THEY COULD NOT DUPLICATE IT AND THEY COULDNT DO NOTHING. CALLED CHRYSLER HEAD QUARTERS, I MIGHT AS WELL HAVE CALLED MY NEIGHBOR TO GET HELP. CHRYSLER HEAD QUARTERS CALLED DEALERSHIP UP AND TOLD THEM TO HOOK UP A CO-PILOT TO MONITOR MY CAR FOR A FEW WEEKS. WENT TO THE DEALERSHIP TO FIND OUT THAT THEIR'S DID NOT WORK ALONG WITH ALL THE OTHER DODGE DEALERSHIPS. I WILL NEVER BUY ANOTHER DODGE OR CHRYSLER CAR AGAIN.. BECAUSE OF ALL THESE PROBLEMS I AM STUCK PAYING 400 BUCKS A MONTH WITH A 20% INTEREST RATE ON A LEMON CAR...NEONS NEED TO BE TAKEN OFF THE ROAD. NOW I AM SELLING THE CAR FOR A LOSE BECAUSE THEY CAN NOT FIX OR MAKE A CAR THE RIGHT WAY. *AK
Jun 28, 2002
SERVICE BRAKES
1 complaint
WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING. *TR
Sep 25, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY. *TR
Aug 13, 2014
SUSPENSION,ENGINE
1 complaint
WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS! *TR
Jan 21, 2014
AIR BAGS,ENGINE
1 complaint
AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY. *TR
Aug 06, 2012
Crash: 1
Injuries: 1
STEERING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 4 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FRAME WAS SEVERELY RUSTED AND THE TIE ROD WAS FRACTURED. THE TIE ROD WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 68,600. UPDATED 05/02/11 *CN UPDATED 05/11/11
Mar 03, 2011
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING ON THE INTERSTATE WHEN, WITH NO WARNING, I FELT A JOLT (LIKE BEING HIT FROM BEHIND), THEN A STRANGE SOUND FROM THE ENGINE COMPARTMENT. I WAS ABLE TO CONTROL THE CAR AND PULL OFF TO THE SIDE OF THE ROAD WHERE I DISCOVERED THAT I HAD LOST ALL GEARS. THE CAR WOULD NOT SHIFT AND WOULD NOT MOVE. I HAD TO HAVE IT TOWED HOME (ABOUT 80 MILES) WHERE I TOOK IT TO A TRANSMISSION SHOP. THEY DID A COMPLETE DIAGNOSTIC EVALUATION AND DETERMINED THAT THE TRANSMISSION WAS COMPLETELY BLOWN ALONG WITH THE COOLING SYSTEM RADIATOR. I HAD TO HAVE THE TRANSMISSION REBUILT AND THE RADIATOR REPLACED AT A COST OF ALMOST $1,800. AFTER TALKING WITH SEVERAL TRANSMISSION SHOPS AND READING COMMENTS ON VARIOUS WEBSITES ON THE INTERNET, IT APPEARS THAT THIS TYPE OF TRANSMISSION FAILURE IS VERY COMMON WITH THE DODGE NEONS. IT WOULD SEEM REASONABLE THAT THIS BE ADDRESSED IN A RECALL BY CHRYSLER.
Jan 17, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE NEON. SHE HAS HAD SEVERAL FAILURES WITHIN THE TRANSMISSION , ENGINE AND SEAT BELTS. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVES REFUSED TO DISCUSS THE FAILURES .THE FAILURE MILEAGE WAS 87,000.
Dec 24, 2009
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING 40 MPH, THE HEADLIGHTS WERE FOGGY AND PROVIDED POOR ILLUMINATION. THE LIGHTS ALSO FACE DOWNWARD INSTEAD OF STRAIGHT AHEAD. THE CONTACT WAS ALSO EXPERIENCING TRANSMISSION FAILURE. WHEN SHE WOULD SHIFT INTO DRIVE, THE GEAR WOULD SHIFT INTO REVERSE OR NEUTRAL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE HEADLIGHTS. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 75,250 AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATED 03/18/08. *LJ THE CONSUMER STATED VEHICLE'S TRANSMISSION WAS REBUILT IN 02/08 AT THE COST OF $1,864.18. UPDATED 03/18/08 *TR
Feb 01, 2008
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING AT ANY SPEED, THE FUEL GAUGE, SPEEDOMETER, AND OTHER INSTRUMENT PANEL GAUGES WERE INOPERABLE. THE DEALER STATED THAT THE INSTRUMENT PANEL CLUSTER CAUSED THE FAILURE. AS OF NOVEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000. UPDATED 01-10-08. *KB THE INSTRUMENT CLUSTER HAD AN INTERNAL FAILURE. THE CLUTCH, ALTERNATOR AND TIE RODS WERE REPLACED. UPDATED 01/08/08. *JB
Nov 14, 2007
SUSPENSION,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE WAS TAKEN TO A TIRE SHOP TO HAVE THE STRUTS REPLACED. THE MECHANIC STATED THAT THE FRONT SUSPENSION K-MEMBER CORRODED THE VEHICLE AND SHOULD BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 60,888. UPDATED 12/12/07 *BF THE UNDERCARRIAGE CROSS MEMBER RUSTED. UPDATED *JB
Nov 07, 2007
STRUCTURE,UNKNOWN OR OTHER
1 complaint
TRUNK LEAKS WITH WATER COLLECTING IN THE SPARE TIRE WELL. *JB
Dec 12, 2006
SUSPENSION,WHEELS
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL RURAL ROADS, THE VEHICLE UNEXPECTEDLY VEERED TO THE LEFT HITTING A SCHOOL BUS AND BANKING OFF THE ROAD. THE DRIVER SIDE WHEEL SNAPPED OFF THE AXEL CAUSING A LOSS OF STEERING CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. THERE WAS A POLICE REPORT TAKEN AND NO INJURIES WERE SUSTAINED. PRIOR TO THE ACCIDENT, THE CONTACT NOTICED SHAKING ON THE FRONT END OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED TIRE BALANCING AND ROTATION. AS THE SHAKING PERSISTED, THE MANUFACTURER WAS CONTACTED, WHO REFERRED THE CONTACT TO A DEALERSHIP. THE DEALERSHIP RECOMMENDED A COMPLETE WHEEL ALIGNMENT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO PERFORMED THE ALIGNMENT AND THE SHAKING DISAPPEARED. THE ACCIDENT OCCURRED A FEW MILES AFTER THE VEHICLE HAD THE ALIGNMENT PERFORMED.
Nov 17, 2006
Crash: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
DT: THE CONTACT RECENTLY PURCHASED A VEHICLE, AND WHEN CHECKING OUT THE VEHICLE IT HAD SERIOUS PROBLEMS. THE FRAME WAS BENT, THE RADIATOR WAS BENT INTO THE FAN, THE AIR CLEANER WAS NOT BOLTED ON THE SIDE, THE RADIATOR WAS PAINTED RED AND BENT, THE CORE SUPPLIER WAS DAMAGED, AND UNDERNEATH THE HOOD THE WIRING WAS FRAYED. THE CONTACT JUST HAD THE CAR INSPECTED BY A MECHANIC, AND HE FOUND THE AFOREMENTIONED THINGS WRONG WITH THE CAR. THE CONTACT WAS UPSET THAT THE DEALERSHIP WOULD SELL A CAR IN THAT CONDITION. THE CAR IS A 2002 DODGE NEON. THE CONTACT WOULD CONTACT FTC ON THE DEALERSHIP SELLING THE CAR IN THAT CONDITION.*AK
Oct 14, 2005
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE PASSENGER AIR BAG DEACTIVATED AND CANNOT BE REACTIVATED DUE TO INSTALLATION OF A HANDICAPPED POWER CHAIR. *NM THE PASSENGER AIR BAG LIGHT STAYED OFF MAJORITY OF THE TIME. THE SERVICE DEPT INFORMED THE CONSUMER THAT THERE WAS NO WAY TO ACTIVATE THE AIR BAG IF THE PASSENGER SEAT WAS REMOVED. THE COMPANY WHO INSTALLED THE SEAT STATED THAT THEY FAILED TO HOOK UP A WIRE. *SC *JB
Jun 20, 2005
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I TOOK MY 2002 DODGE NEON TO THE DEALER I PURCHASED MY CAR FROM. IT WAS MISSING REALLY BAD, AND THE BACK FLOORBOARDS HELD WATER WHEN IT RAINED. IT WAS STANDING ABOUT AN INCH IN MY BACK FLOORBOARDS, AND MY SPARE TIRE CARRIER IN MY TRUNK WAS FULL OF WATER. MY WIRES NEEDED TO BE REPLACED, AND I HAD 2 SPARK PLUGS THAT WERE BAD AND THEY PUT NEW PLUGS AND WIRES IN, AT MY EXPENSE. I PURCHASED EXTENDED WARRANTY ON MY VEHICLE, WHICH WAS NOT CHEAP. I HAD TO PAY FOR THE TUNE-UP, THE RENTAL CAR, AND THEY TOLD ME THE LEAKAGE WAS DUE TO BAD SEALS IN THE TAIL LIGHTS AND IT WASN'T COVERED. THEY TOLD ME THEY HAD BEEN HAVING A PROBLEM WITH THE 2002 NEONS DOING THAT. I ASKED WHY THERE WAS NO RECALL ON THAT. HE TOLD ME IT WASN'T A SAFETY HAZARD. MAYBE NOT, BUT IT IS SURELY A CASE OF BAD DESIGN. I E-MAILED CHRYSLER AND DODGE, AND THEY BASICALLY TOLD ME IT WAS MY PROBLEM. WHY SHOULD I HAVE TO DEAL WITH BAILING WATER OUT OF MY 2-YEAR OLD CAR? THEY KNOW THERE IS A PROBLEM WITH THAT PARTICULAR MODEL, YET THEY WON'T PAY TO HAVE IT FIXED. IT WAS GOING TO COST LESS THAN $100.00; BUT BY PRINCIPLE, I REFUSED TO PAY TO HAVE IT DONE. IF I CAN'T GET IT REPAIRED AT THE MANUFACTORS EXPENSE, I WILL WAIT UNTIL THE SPRING RAINS MOVE IN, AND DRILL A HOLE IN MY SPARE TIRE HOLDER. NOW, MIND YOU, WE'RE TALKING ABOUT A 2-YEAR OLD CAR, NOT A 10 YR OLD CAR. I WILL BE ON THE BIGGEST HATE CAMPAIGN AGAINST DODGE THAT THEY WILL EVER COME ACROSS. *JB
Jan 14, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
CONSUMER WAS DRIVING AT 65 MPH AND THE VEHICLE JUMPED INTO PASSING GEAR. CONSUMER STATED THAT LAST WEEK WHILE DRIVING ON THE HIGHWAY A TRUCK WAS BEHIND HIM AND HE NEEDED TO GET MORE SPEED, SO HE STEPPED ON THE GAS PEDAL TO ACCELERATE, HOWEVER THE VEHICLE DID NOT RESPOND, THEN IT STALLED. HE KEPT TELLING THE DEALER ABOUT THIS PROBLEM AND WILL TAKE THE VEHICLE BACK TO DEALER TO HAVE IT CHECKED AGAIN. ALSO, WHILE DRIVING, THE VEHICLE JUMPED FROM 65-68 MPH BACK AND FORTH. *AK THE POWER TRAIN WAS REPAIRED THREE TIMES. WHEN THE CONSUMER APPLIED THE BRAKES, THE VEHICLE WOULD STALL AND OR JUMP AND HAVE ALMOST RUN INTO OTHER VEHICLE'S. THE CONSUMER REQUESTED THE VEHICLE TO BE REMEDIED OR REIMBURSEMENT. *SC *JB
Jun 04, 2004
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
THE FRONT AND REAR BRAKES ON THE 2002 DODGE NEON SEEM TO HAVE MANY PROBLEMS AND I FEEL THIS SHOULD BE LOOKED INTO. THE FRONT BRAKES (PADS AND ROTORS) HAD TO BE REPLACED AT AROUND 7000 MILES DUE TO WARPED ROTORS CAUSING SEVERE SHAKING OF THE VEHICLE DURING BRAKING. NOW AGAIN AT 17000 MILES THE VEHICLE EXIBITS THE SAME PROBLEM WITH THE FRONT BRAKES. THE REAR BRAKES HAVE HAD A SEVERE SQUEAL SINCE THE CAR WAS PURCHASED - IT WAS IN THREE SEPERATE TIMES FOR THIS. WE WERE TOLD THIS IS A NORMAL PROBLEM THAT ALL NEONS HAVE. THE FIRST TWO TIMES IT WAS TAKEN TO THE DEALER THEY CLEANED THE BREAKS AND SAID THEY WERE FINE. THE THIRD TIME WE WERE TOLD THE REAR SHOES WERE NO GOOD AND THE REAR DRUMS WERE RUINED AND NEEDED REPLACED. (AT 16500 OR SO MILES) I CALLED THE DODGE CORPORATION AND AFTER MANY CALLS THEY OFFERED THE PARTS ON THE REAR FREE BUT WE HAD TO PAY FOR LABOR. THIS HAS BEEN A PROBLEM WITH THIS VEHICLE SINCE NEW AND I FEEL THE BRAKE SYSTEM NEEDS IMPROVED TO KEEP THIS FROM HAPPINING. THE VHEICLE IS A 2002 DODGE NEON SXT DRIVEN VERY LITTLE BY MY MOTHER-IN-LAW, A VERY EASY PERSON ON THE CAR SO THERE IS NO EXCESSIVE DRIVING BY ANY MEANS THAT WOULD CONTRIBUTE TO THIS PROBLEM. REAR DRUMS SHOULD ALMOST NEVER NEED REPLACED, THEY SEEM TO LAST FOREVER ON MOST VEHICLES AND ROTORS DO WARP SOMETIMES BUT NOT TWO SETS IN 17000 MILES. I HAVE SEEN MANY NEONS EXIBIT THE REAR SQUEALING PROBLEM ON THE ROADS SO I KNOW THIS IS NOT JUST THIS CAR AND I WOULD LIKE SOMEONE TO LOOK INTO THIS. THANK YOU FOR YOUR TIME. BEN HODGES. *AK
May 22, 2004
STEERING,POWER TRAIN
1 complaint
WHEN I COME TO A COMPLETE STOP THE CAR JERKS. IT KIND OF FEELS LIKE ITS CHANGING GEARS. I HAVE BROUGHT THE PROBLEM TO SOUTHSIDE DODGE ON SOUTH ORANGE BLOSSOM TRAIL IN KISSIMMEE, FLORIDA ABOUT FOUR TIMES. THE FIRST TIME THEY PERFORMED RECALL B27 AND SAID THAT THAT WASN'T THE PROBLEM. SO THEY WENT BACK AND FOUND THE PROBLEM. FIXED IT AND NOTICED IT ON THE WAY HOME BUT DIDN'T THINK ANYTHING OF IT. ABOUT 9320 MILES LATER IT WAS AS BAD AS THE FIRST TIME I BROUGHT IT IN. THEY TOLD ME THEY HAD TO PERFORM A FLASH TO REPROGRAM THE COMPUTER. OK TOOK THEIR WORD FOR IT. WENT HOME DID IT ALL THE WAY HOME. CALLED THEM WHEN I HAD RETURNED HOME AND THEY SAID IT HAD TO MEMORIZE THE WAY I DRIVE. GIVE IT A COUPLE OF DAYS. GAVE IT MONTHS TILL I COULD BRING IT IN AGAIN. THIRD TIME I BRING IT IN THEY HAD THE TRANSMISSION MECH. COME AND DRIVE SO I CAN POINT OUT THE PROBLEM. SO AND SO FORTH THE PROBLEM BANGED WHEN WE CAME TO A STOP AND CAME TO THE DEALERSHIP. HE WENT AND TALKED WITH THE SERVICE ADVISOR AND HE CAME OUT. HE TOLD ME THEY HAD TO ERASE THE MEMORY OF THE CAR AND REPROGRAM THE COMPUTER BECAUSE SINCE THERE IS TWO DRIVERS IT LEARNS THE WAY ONE DRIVER DRIVES AND WHEN THE OTHER DRIVER DRIVES THE CAR IT MESSES UP AND YOU GET THIS PROBLEM. SO THERE IS NOTHING WRONG WITH THE CAR. THE SEVICE MANAGER DROVE THE CAR AND NEVER RETURNED WITH AN ANSWER. THE FOURTH TIME I BROUGHT THE VEHICLE IN THEY DID THE SAME THING TO ME AS LAST. LET ME REMIND YOU THE LAST TWO TIMES I HAD BROUGHT THE VEHICLE IN THEY TOLD ME THEY WOULD SEND AN INVOICE IN THE MAIL FOR MY CONVENIANCE, HAVEN'T RECEIVED EITHER. I THINK I'M GETTING JEKED AROUND HERE AND I WOULD LIKE TO GET THIS PROBLEM RESOLVED. ALL I'M ASKING FOR IS THE PROBLEM FIXED. CAN YOU PLEASE HELP?
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
THE SCREW ON THE REAR OF THE RADIATOR BLEW OUT AND DAMAGED THE RADIATOR'S HOSES. ALSO, DRIVER'S SIDE DOOR LOCK MADE A LOUD NOISE, AND THE BRAKES SQUEAKED WHEN ENGAGED. *AK
Oct 01, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
WHILE DRIVING A 2002 NEON, EITHER THE TRANSMISSION/BRAKES LOCKED UP ON THE CAR, STOPPING ABRUBTLY WITHOUT ANY WARNING ON INTERSTATE 400 IN ATLANTA, GA. DUE TO THE MECHANICAL FAILURE OF THE AUTO, MY DAUGHTER'S AUTO WAS THEN REAR-ENDED BY ANOTHER CAR. BOTH AUTOS WERE TOTALLLED, NEITHER DRIVER WAS CHARGED WITH THE ACCIDENT, BUT SHE WAS WRITTEN UP "MECHANICAL FAILURE" ON THE ACCIDENT REPORT. I BELIEVE THAT THE NEON AUTO ITSELF WAS AT FAULT/DEFECTIVE. I HAVE ANOTHER 2002 NEON WHICH JUST HAD TO BE REPAIRED AUGUST 1-8TH, 2003 FOR THE "TRANSMISSION LOCKING UP AND SHUTTING DOWN" AND HAD TO HAVE THE TORQUE CONVERTER REPLACED. I LOCATED A SERVICE BULLETIN FROM CHRYSLER ON THE INTERNET WHICH DESCRIBED THIS CONDITION THAT WAS OCCURING IN THE 2001-2002 NEONS. I BELIEVE CHRYSLER SHOULD BE HELD RESPONSIBLE TO THIS ACCIDENT. I HAVE CONTACTED THEM, BUT THEY HAVE TOLD ME THAT IT WILL TAKE ANYWHERE FROM 3-5 MONTHS TO EVEN INVESTIGATE AND REACH ANY CONCLUSION.*AK
Sep 08, 2003
Crash: 1
SEATS
1 complaint
CAR & DRIVER WERE HIT FROM BEHIND WHILE STOPPED AT STOP LIGHT. DRIVERS SEAT BROKE AND NOW RESTS AT 60 DEGREE ANGLE TOWARDS THE REAR OF THE VEHICLE. IS THIS COMMON OR IS THIS A SEAT DEFECT?*AK
Apr 29, 2002
Crash: 1
Injuries: 1
SERVICE BRAKES, HYDRAULIC,AIR BAGS,TIRES
1 complaint
DRIVER AND PASSENGER SIDE AIRBAGS FAILED TO DEPLOY DURING A FOURTY-FIVE MILE PER HOUR FRONT END COLLISION. DEALER HAS BEEN CONTACTED. *AK DURING THE ACCIDENT THE CONSUMER TRIED TO STOP WITH BRAKES BUT HIS TIRES LOCKED UP.
Feb 12, 2002
Crash: 1
4.9/5.0
100 reviews

Frequently Asked Questions

How many problems does the 2002 DODGE Neon have?

The 2002 DODGE Neon currently has 186 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 DODGE Neon?

The most common problems reported for the 2002 DODGE Neon are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 DODGE Neon problem data come from?

All problem and complaint data for the 2002 DODGE Neon comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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