2002 DODGE Ram Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
942
Complaints Reported
Complaints by Component
STRUCTURE
246 complaints
THE BEAM UNDER THE BED OF THE TRUCK IS BREAKING APART. NO OTHER PART UNDER THE TRUCK HAD THIS PROB. NO CORROSION ANY OTHER PLACE BUT THE BEAM OF THE TRUCK
Jul 08, 2020
DASH IS FALLING APART. EVERY DAY PIECES ARE COMING OFF. ALSO I NEED TO REPLACE THE HEATER CORE AND I'M AFRAID THE THAT THE DASH WILL COMPLETELY FALL APART.
Nov 23, 2017
I'M CONCERNED THE CRACKED DASH WILL BECOME SHARP PLASTIC PROJECTILES IF THE AIRBAG EVER DEPLOYS.
Jul 04, 2017
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND FRACTURED. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 149,000.
Aug 19, 2016
THE DASHBOARD IS BREAKING APART AND THROWING SHARDES OF IT IN MY FACE WHEN DRIVING
Jul 22, 2015
+ 241 more complaints for this component
POWER TRAIN
88 complaints
Pinion nut became loose. It was caught before it totally fell off, however if it did fall off the rear axle could possible seize up and cause loss of control of the vehicle. This is a 2002 Dodge Ram with the 9.25" rear axle and they appear to still have issues to this day with that axle model. The recall Dodge had in 2009/10 does not even begin to cover the number of Dodge Ram/Dakota vehicles with this issue. The axle in this vehicle was replaced in 2009 for another issue with an axle retainer clip falling off and causing the internal assembly to grind on the boss for the axle. So as the original owner, and with only 137,140 miles on the vehicle in 19 years, it has had multiple problems fixed under warranty, including total axle replacement and now it will have rebuilt again. There should be a real safety concern for all Dodge pickups with the 9.25" rear axle and a recall for every one of them, not just 2009/10. This has been happening for 20 years. When will NHTSA step up and hold Dodge to task for this issue. Regards, [XXX] Minden, NV INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 11, 2021
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVESHAFT DETACHED AND CAUSED THE REAR OF THE VEHICLE TO SEIZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SOUTHERN CHRYSLER DODGE JEEP AT 936-634-7793 (LOCATED AT 2711 S MEDFORD DR, LUFKIN, TX 75901) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 262,000.
Apr 26, 2019
DRIVESHAFT SEPARATED FROM REAR AXLE AND WHEELS LOCKED.VEHICLE WAS IN MOTION.
Jun 01, 2018
DRIVING ON HIGHWAY WHEN DRIVE SHAFT FELL OFF AND REAREND LOCKED UP
May 25, 2018
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 2 MPH, THE PINION BOLT LOOSENED AND FELL OFF, WHICH CAUSED THE DRIVE SHAFT TO FRACTURE AND ALSO DETACH. THE FAILURE CAUSED THE VEHICLE TO SEIZE. ROBERT GREEN CHRYSLER, DODGE, JEEP IN MONTICELLO, NEW YORK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 197,000.
Mar 19, 2018
+ 83 more complaints for this component
ENGINE AND ENGINE COOLING
58 complaints
MY 2002 RAM VAN 1500 6 CYL ENGINE FAILED STATE REQUIRED SMOG CHECK. THE CHECK ENGINE LIGHT WENT ON PRIOR TO THIS. THE SMOG REPORT SHOWED 3 CYLINDERS OUT OF 6 WERE MISFIRING. THE DIAGNOSIS WAS DAMAGED VALVES AND LOST COMPRESSION. AFTER THE MECHANIC OPENED THE ENGINE HE FOUND BOTH HEADS TO BE CRACKED. HE ALSO FOUND PROBLEMS WITH THE WATER PUMP AND RADIATOR. THE TOTAL COST OF REPAIR WAS $3100. AFTER FURTHER INVESTIGATION I FOUND OUT THAT THERE ARE THOUSANDS OF 1500 ENGINES THAT FAILED FOR THE SAME REASON. AS WITH THE OTHER OWNERS I CHANGED MY OIL AT REGULAR INTERVALS AND MAINTAINED THE VEHICLE PROPERLY. I HAD A 1997 1500 IN WHICH THE SAME THING HAPPENED. DODGE DENIES RESPONSIBILITY AND BLAMES THE SLUDGE BUILD UP ON POOR MAINTENANCE. SINCE IT WAS NO LONGER UNDER WARRANTY I WAS FORCED TO REPAIR IT. THERE SHOULD BE A NATIONAL RECALL OF THIS VEHICLE'S ENGINE AND I SHOULD GET REIMBURSED BY DODGE FOR THE REPAIRS. I UNFORTUNATELY DIDN'T HAVE A CHOICE BUT TO REPAIR THE ENGINE BUT FEAR THAT THE DESIGN DEFECT WILL RESULT IN SUBSEQUENT FAILURE OF THE SAME NATURE. DODGE SHOULD BE HELD RESPONSIBLE FOR THIS. PLEASE HELP. *TR
Apr 10, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ALERTED HER THAT THE RADIATOR HOSE BLEW. THE CONTACT DID NOT KNOW THE DETAILS IN REGARDS TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD BURN COOLANT AT AN EXCESSIVE RATE AND THE ENGINE WOULD INTERMITTENTLY STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Sep 20, 2011
VEHICLES ARE KNOWN TO RUN HOT, SOMETHING TO DO WITH THE HEADGASKET, I AM TOLD. THE RACK AND PINION LEAKS AND HAS TO BE WATCHED. THEY ARE BAD TO HAVE DEAD CYLINDERS I AM NOT SURE WHEN THIS FIRST WAS A PROBLEM, BUT THE VEHICLE HAS BEEN PARKED NOW FOR SEVERAL MONTHS BECAUSE OF THESE PROBLEMS. IT IS MY UNDERSTANDING THAT THE AUTO COMPANY HAS MADE CORRECTIONS TO NEWER VEHICLES FOR THESE FAULTY COMPONENTS WITHOUT NOTIFICATION OF OWNERS. *KB
Jul 18, 2011
UPPER RADIATOR HOSE BLEW-OUT,@42,000 MILES , AFTER REPLACING INCREASE IN ENGINE TEMP. REPLACED THERMOSTAT AND RADIATOR, TEMP REMAINED ELEVATED. VEHICLE NEVER OVERHEATED. ENGINE VALVES STARTED TAPPING, ANTIFREEZE ACCUMULATION ON THE INSIDE OF ENGINE OIL CAP. BAD HEADGASKETS. ENGINE OIL & FILTER CHANGED EVERY 2500 MILES. NOW WITH THE WARM WEATHER, ONLY OCCASIONAL ENGINE TAPPING AND NO ANTIFREEZE ON THE INSIDE OF ENGINE OIL CAP. HEAD GASKETS MUST BE LEAKING OR SHRINKAGE OF THE GASKETS WITH THE COLD WEATHER. CONTACTED DODGE AND THEY SAY THAT THEY HAVE NEVER HEARD OF THIS! CHECKED ONLINE AND FOUND MULTIPLE DODGE VEHICLE OWNERS WITH THE 4.7 LITRE ENGINE HAVE EXPERIENCED SIMILAR PROBLEMS. POOR ENGINE DESIGN, THIN WALLED ENGINE BLOCK, LUBRICATION HOLES IN ROCKER ARMS NOT DRILLED IN CORRECT LOCATION= CHECK REPLACEMENT ROCKER ARMS AS OPPOSED TO ORIGINAL EQUIPMENT. THIS IS A 2002 DODGE RAM 1500 PICKUP 4.7 ENG 43,000 MILES. CHRYSLER SHOULD HAVE A ENGINE RECALL AND REPLACED THESE DEFECTIVE ENGINES AS THEY WERE ONLY AVAILABLE FOR A FEW YEARS AND THEN DISCONTINUED, I WONDER WHY!! *TR
May 13, 2011
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE WAS MAKING A TICKING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE ENGINE VALVE HAD FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000.
Mar 21, 2011
+ 53 more complaints for this component
SUSPENSION
55 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE, WHICH CAUSED THE REAR AXLE TO CEASE. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE AND THE CONTACT WAS ABLE TO REBUILD AND REPLACE THE REAR AXLE. THE VEHICLE WAS REPAIRED; HOWEVER, ONE MONTH LATER, THE PINION NUT DISCONNECTED AND DAMAGED THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
May 04, 2017
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS MILEAGE WAS 171,000.
Jun 12, 2014
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE PARKED, THE CONTACT WAS PERFORMING AN OIL CHANGE AND NOTICED THAT TWO BOLTS WERE MISSING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT ORDERED THE BOLTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Mar 14, 2012
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH THE FRONT PASSENGERS SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS DIAGNOSED THE FAILURE AND STATED THAT IT WAS CAUSED BY THE FRONT WHEEL HUB BEARING ASSEMBLY WHICH HAD SEPARATED. THE TECHNICIAN STATED THE UPPER AND LOWER CONTROL ARMS, FRONT STEERING, KNUCKLE HUB, ROTOR ASSEMBLY, BRAKE CALIPER, ABS SPEED SENSOR, BRAKE LINE HOSE, WHEEL, AND LUG BOLTS ALL NEEDED TO BE REPLACED. THE VEHICLE ALSO SUSTAINED DAMAGE TO THE FENDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Jan 05, 2011
DODGE SLT-1500 4X4, SHORT BEDSHOPS AROUND CURVES IF YOU HIT THE SLIGHTEST BUMP IN ROAR, BRIDGE OR WHATEVER. IT SEEM THE BACK END IS TO LIGHT OR SOMETHING IS WRONG BACK THERE. *TR
May 10, 2009
+ 50 more complaints for this component
UNKNOWN OR OTHER
50 complaints
VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. WILL NOT COME OUT OF PARK. STUCK IN DRIVEWAY CANNOT MOVE NEEDS TO BE TOWED IN FOR REPAIR. HE WILL TURN BUT VEHICLE WILL NOT SHIFT OUT OF PARK.
May 21, 2019
ABOUT 3 YEARS AFTER BUYING MY NEW DODGE TRUCK THE DASHBOARD STARTED TO FALL APART, BECOME BRITTLE. ITS CURRENTLY IN COMPLETE PIECES. THE VEHICLE HAS ALWAYS BEEN IN MOTION AND HAS ALWAYS BEEN PROTECTED FROM THE SUN. I KNOW THERE ARE A LOT OF CASES JUST LIKE MINE. PICTURES WILL BE AVAILABLE.
Dec 29, 2017
THE DASH IS CRACKING AND PIECES FALL DOWN INTO THE VENT THEN WHEN I TURN ON HEAT OR AIR PIECES COME FLYING OUT HITTING MYSELF OR PASSINGERS IN EYES AND FACE
Oct 20, 2017
THE DASH AND DASH COMPONENTS ARE CRACKING AND OR BREAKING CAUSING SHARP EDGES AND FLAYING DEBRIS. I HAVE RESORTED TO USING GORILLA GLUE AND A DASH MAT TO MINIMIZE THESE ISSUES BUT IT HAS GOTTEN SO BAD THAT THIS IS NO LONGER SUFFICIENT. I HAVE TAKEN THE TRUCK TO A DEALER AND I HAVE HAD THEM INSPECT THIS ISSUE. PLEASE SEE ATTACHED.
Aug 06, 2017
WHILE HAVING THE EVAPORATOR REPLACED, THE DASH CAME APART IN PIECES. THE PIECES CAN NOT BE PUT BACK TOGETHER AND REINSTALLED SAFELY. THE DASH SHOULD NOT BE MADE OF A PLASTIC THAT COULD BREAK APART AND CAUSE DAMAGE IN AN ACCIDENT.
Jun 27, 2017
+ 45 more complaints for this component
VISIBILITY
46 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE BLOWER MOTOR WIRING WAS DAMAGED IN THE VEHICLE AND FAILED TO PRODUCE HEAT IN COLD WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ANCHORAGE CHRYSLER, DODGE, JEEP (2601 EAST 5TH AVENUE, ANCHORAGE, AL 99501, 855-269-2609), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Dec 18, 2018
THE HEATER "VENT CONTROL" HAS STOPPED WORKING ON MY TRUCK AND I CAN NO LONGER SELECT "DEFROST" IN MY TRUCK. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE CANNOT BE DRIVEN WITHOUT CLEAR VISIBILITY THROUGH THE FRONT WINDSHIELD. APPARENTLY, THIS IS A COMMON ISSUE FOR DODGE RAM TRUCKS AND HAS NEVER BEEN RECALLED. I CANNOT DEFROST MY WINDOWS AS A RESULT. I'VE BEEN HOLD IT'S THE HVAC BLEND DOORS. *TR
Oct 30, 2012
NO HEAT OR A/C ON DRIVER'S SIDE. IT HAS DUAL CLIMATE ZONES. LOOKED ON ONLINE FORUMS AND SAW OTHERS ARE HAVING SAME ISSUES. *TR
Oct 27, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR MALFUNCTIONED DURING INCLEMENT WEATHER AND THE CONTACT WAS UNABLE TO SEE CLEARLY BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC INFORMED THE CONTACT THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE WINDSHIELD WIPER MOTOR. THE FAILURE MILEAGE WAS 151,000.
Nov 21, 2011
MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WINDSHIELD AS I AM TRAVELING 70 MPH DOWN THE FREEWAY. HOW SAFE IS THAT. DODGE NEEDS TO FIX THIS SAFETY ISSUE!!! *TR
Feb 20, 2011
+ 41 more complaints for this component
ELECTRICAL SYSTEM
43 complaints
The heat stopped working so i replaced the blower motor and blower relay the heater switch and still have no heat. The wire gets hot to the touch. The heater only use to work on high then all of a sudden it just stopped all the way around
Nov 05, 2023
The contact owns a 2002 Dodge Ram 1500. The contact stated while attempting to turn on the heat in the vehicle, the HVAC system failed to operate as needed. The vehicle was taken to the dealer and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was no recall for the failure. There was no additional assistance provided. The failure mileage was 50,000.
Feb 15, 2023
TRIED TO GET THE TRUCK STARTED AND COULD NOT GET IT TO WORK. TOOK THE KEYS OUT AND THROW THEM UP ON THE DASH AND THE TRUCK STARTED AND ALL ELECTRONICAL STUFF IN TRUCK CAME ON. THEN WHEN DRIVING HOME IT WOULD REV UP AND DOWN AND WOULD TRY TO SHUT OFF WHEN I HAD TO STOP
May 16, 2019
WHILE DRIVING OVER RAILROAD TRACKS LAST WEEK, THE KEY SLID OUT OF THE IGNITION. WHEN I ATTEMPTED TO PULL TO THE RIGHT SHOULDER, MY STEERING COLOMN LOCKED AND THE MOTOR FINALLY DIED AND COASTED TO A STOP.
Aug 18, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE TERMINAL BATTERY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Oct 02, 2014
+ 38 more complaints for this component
AIR BAGS
43 complaints
TURNED ON THE A/C AND DASH CRACKED AND WHITE POWDER WAS COMING OUT OF MY VENTS AND NOW MY HEATER IS NOT WORKING THAT HAPPENED ON THE PASSENGER SIDE, I THINK THE AIRBAG CAME OPEN BUT DID NOT DEPLOY?
Feb 28, 2019
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND TWO PASSENGERS WERE INJURED AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. **TR UPDATED 11/8/18*JB
Aug 28, 2018
MY TRUCK IS A 2002 DOGE RAM 1500. MY AIR BAG LIGHT IS ON. WHENT TO THE DEALER SHIP IT SEEMS THAT THEY DONT MAKE THE MAUGEL NO MORE. SO HOW CAN I DRIVE MY VEHICLE IF THE AIR BAGS DONT WORK. NEED HELP PARTS, IS DESCANTINUE.
Feb 06, 2018
TAKATA RECALL. I WAS IN A HEAD ON COLLISION AT 45MPH WITH A RAV4 THAT TURNED INTO ME TRYING TO GET INTO A GAS STATION. 12/05/2016 I HAD MY SEAT BELT ON BUT NEITHER AIRBAG DEPLOYED. MY INSURANCE ADJUSTER RECOMMENDED BRINGING THIS TO DODGES ATTENTION. EVEN THE POLICE OFFICER SAID THAT I SHOULD LET DODGE KNOW. THE NEXT PAGE STOPPED WORKING. I INJURED MY NECK AND SHOULDERS AN ALSO MY RIGHT FOOT AN KNEE
Dec 13, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Oct 25, 2016
+ 38 more complaints for this component
STEERING
34 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED LEFT. THE FAILURE OCCURRED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE POWER STEERING FLUID LEAKED CONTINUOUSLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Jun 03, 2013
MY STEERING IS VIBRATING AT LOW SPEEDS EASING INTO CURVES LEFT OR RIGHT AND CAUSES THE STEERING WHEEL TO SHAKE AS IF I'M GOING TO SHAKE OFF THE ROAD. *TR
Dec 19, 2012
MY TRUCK BEGAN LEAKING POWER STEERING FLUID WHILE PARKED OUTSIDE MY HOUSE. THE VEHICLE WAS NOT RUNNING, NOR MOVING. ENOUGH FLUID LEAKED OUT TO FORM A PUDDLE UNDER MY TRUCK. I USE THIS TRUCK TO TOW A 3200 POUND TRAVEL TRAILER. I AM THANKFUL I WAS NOT PULLING THIS TRAILER OR DRIVING THE TRUCK WHEN THE POWER STEERING BEGAN LEAKING. I AM NOT THE ONLY DODGE TRUCK OWNER TO WHOM THIS HAS HAPPENED. THIS IS A DESIGN FLAW, A SAFETY HAZARD AND THESE TRUCKS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR POSSIBLY KILLED. I LIVE IN SOUTHWESTERN PENNSYLVANIA AND THE ROADS ON WHICH I TRAVEL ARE VERY STEEP AND WINDING. IT TERRIFIES ME TO THINK WHAT MAY HAPPEN IF THIS UNIT WAS TO FAIL WHILE I WAS NAVIGATING THESE ROADS. PLEASE TAKE ACTION TO FORCE DODGE TO CORRECT THIS DESIGN FLAW BEFORE SOMEONE DIES. THANK YOU!
Dec 30, 2010
I PURCHASED MY 2002 DODGE RAM 1500 ABOUT 3 MONTHS AGO IN AUGUST, THE FIRST INCIDENT OCCURRED WHILE DRIVING DOWN A VERY BUSY 35 MPH ROAD JUST PASSED A DANGEROUS SCHOOL ZONE AND I HAVE A TOTAL LOSS OF STEERING. TURNS OUT MY POWER STEERING RACK AND PINION HAS FAILED. NOW IN 12 MONTH I HAVE REPLACED THE PART 4 MORE TIMES AND IT IS STILL BROKEN LEAVING ME EVERYTIME WITH A TOTAL LOSS OF STEERING. THE TRUCK NOW SITS IN MY DRIVEWAY AS I PAY FOR IT EVERY MONTH BECAUSE DODGE WONT DO ANYTHING ABOUT THIS PROBLEM THAT CANT BE FIXED. *TR
Oct 28, 2010
WHILE DRIVING DOWN A 35MPH PAVED BUSY ROAD, THE RACK AND PINION UNDER MY 2002 DODGE RAM 1500 FAILS, LEAVING ME WITH A LOSS OF STEERING AND ALMOST CATCHING THE TRUCK ON FIRE FROM SO MUCH FLUID GETTING ALL OVER A HOT ENGINE BAY. NOW AFTER A MONTH AND A HALF I HAVE PAID FOR 4 MORE RACK AND PINION FAILURES AND NOW MY TRUCK IS STILL SITTING IN MY DRIVEWAY BROKEN WAITING FOR THE 6TH ONE. EVERYTIME IT IS A TOTAL LOSS OF STEERING AND THERE ARE NO WARNINGS. *TR
Sep 27, 2010
+ 29 more complaints for this component
SERVICE BRAKES, HYDRAULIC
29 complaints
The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.
Aug 26, 2021
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE BRAKE CALIBER BRACKET WAS FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED BOTH THE DRIVER AND PASSENGER SIDE CALIBER BRACKETS. THE CURRENT AND THE FAILURE MILEAGES WERE 94,000.
Dec 12, 2011
PERFORMING SCHEDULED MAINTENANCE ON A 2002 DODGE RAM 1500 A WET SPOT WAS LOCATED ON A CRIMPED FITTING PORTION OF THE FRONT BRAKE HOSS. FURTHER INVESTIGATION BY LIGHTLY PRESSING AND PUSHING ON THE AFFECTED AREA RESULTED IN A TOTAL BREAKAGE AND FAILURE OF THE ASSEMBLY. THE FAILURE IS WHEN THE CRIMPED STEEL PORTION OF THE CONNECTION BREAKS DUE TO SEVERE RUST/CORROSION ON THE AFFECTED AREA. CONSEQUENCES OF THE FAILURE COULD INCLUDE A LOSS OF BRAKING EFFORT RESULTING IN A CRASH OR LOSS OF CONTROL OF THE VEHICLE DUE TO ITS SEVERELY COMPROMISED ABILITY TO COME TO A COMPLETE STOP WHEN NEEDED. THE REPAIR TO CORRECT THE FAILURE INCLUDED REPLACING BOTH FRONT BRAKE HOSES, ALL ASSOCIATED HARDWARE AND BLEEDING THE BRAKE SYSTEM. THE FAILED PARTS WERE SAVED FOR DOCUMENTATION PURPOSES. *TR
Sep 18, 2010
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT TOOK HIS VEHICLE TO A STATE INSPECTION STATION, BUT THE VEHICLE FAILED DUE TO REAR BRAKE FAILURE. HE TOOK THE VEHICLE TO THE DEALER AND THEY WANTED TO ADJUST THE REAR BRAKES; HOWEVER, THE CONTACT REFUSED BECAUSE THE BRAKES WERE SELF-ADJUSTING. HE THEN TOOK THE VEHICLE TO HIS MECHANIC FRIEND AND THEY CHECKED THE LINES FOR RAPID FLOW. THE CONTACT'S FRIEND STATED THAT THE DISTRIBUTION VALVE WAS THE CAUSE OF THE FAILURE. HE ALSO STATED THAT FLUID WAS NOT GETTING INTO THE BRAKES ADEQUATELY. THE TWO NEEDLE VALVES WERE RUSTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 10,218 AND FAILURE MILEAGE WAS 10,205.
Aug 08, 2008
THE FRONT BRAKES SHUDDER VIOLENTLY WHEN I TRY TO STOP. I HAD THE BRAKES FIXED BUT THEY ARE DOING IT AGAIN. YOU DON'T HAVE TO BE A GENIUS TO KNOW THAT THE ROTORS ARE INFERIOR!!! THE DEALER SAID THIS IS NOT COVERED BY WARRANTY. I AM THE ONLY DRIVER OF THIS TRUCK SO I KNOW THAT I DO NOT OVER BRAKE... THIS IS POTENTIALLY DANGEROUS. *NM
Apr 13, 2006
+ 24 more complaints for this component
TIRES
17 complaints
I was driving on the highway at about 65mph and at first I noticed that it felt like my tie rod ends were going bad. And then all of a sudden I felt an explosion and my truck made a sharp right dive into the right hand lane and caused the car in that lane to swerve right. I was then able to gain back control and gradually came to a stop on the right hand berm of the highway. The right rear tire appeared just as it does in the attached photos. The tire size is p264/70R17 no authorities were notified and the tire has not been inspected by anyone.
May 29, 2022
DRIVING ON HIGHWAY APPROX 65 MPH, STEERING WHEEL VIBRATING, SLOWED VEHICLE DOWN AS PULLING OFF EXIT TIRE TREAD FROM RIGHT FRONT PASSENGER SIDE OF VEHICLE SHREDDED. TIRE TRED IS STILL HANING ON TIRE. *TR
Apr 10, 2011
COOPER DISCOVERER AT TIRE,COMPLETELY SHREDDED, WHILE GOING UNDER 65 MPH,..."LT, 265/70,R17, DESIGN #9804,DOT.UP.AH.0414803/30480-2, R-15065, LOAD RANGE 112/1090-WAS ON A WELL-MAINTAINED 2002 DODGE RAM PICKUP, TIRE BOUGHT NEW. OWNER KEPT REQUIRED AIR PRESSURE CONSTANTLY- CHECKED AIR EVERY FEW DAYS,36,000 MILES ON TIRE-OCCUPANTS SERIOUSLY INJURED WHEN VEHICLE ROLLED 3X. *TR
Dec 10, 2008
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE VEHICLE HAS FALKEN TIRES, SIZE 305/40R/22 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE. SUDDENLY, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. RECENTLY, THE TREAD ON THE SIDEWALL OF ALL FOUR TIRES WAS CRACKED. THE TIRES HAVE NOT BEEN REPLACED. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 85,243.
Aug 25, 2008
I BOUGHT 4 NEW PIRELLI P400 TOURING TIRES AT A DISCOUNT TIRE STORE IN VENTURA COUNTY CALIF ABOUT 3 OR 4 YEARS AGO. ABOUT 1 YEAR AGO ONE OF THE TIRES HAD A TREAD SEPARATION. I JUST GOT BACK FROM THE TIRE DEALER AND ONE MORE OF THE 4 TIRES HAS A TREAD SEPARATION. I HAVE BEEN DRIVING 35 YEARS AND HAVE NEVER HAD A SINGLE ONE BEFORE. IS THIS BAD LUCK OR ARE THESE BAD TIRES. *AK
Jul 18, 2007
+ 12 more complaints for this component
EXTERIOR LIGHTING
14 complaints
The contact owns a 2002 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed at night, he became aware that the external lights and turn signal lights were not functioning properly. The lamp out warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Jun 12, 2024
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, ANOTHER DRIVER ALERTED THAT THE TAIL LIGHTS AND PARK LIGHTS FAILED TO ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Jul 07, 2014
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE LEFT TURN SIGNAL, THE RIGHT INDICATOR ACTIVATED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Jun 26, 2014
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT BOTH PLASTIC HEADLIGHT COVERS WERE OXIDIZED AND REDUCED THE VISIBILITY WHENEVER DRIVING AT NIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 03/10/16*LJ UPDATED 03/16/16*JB
Jun 20, 2014
THE DRIVERS SIDE HEADLIGHT DIMS AND WILL GO OFF COMPLETELY. THE HARNESS HAS BEEN CHANGED BUT HAS NOT FIXED THE PROBLEM. *TR
Jul 29, 2013
+ 9 more complaints for this component
VEHICLE SPEED CONTROL
13 complaints
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE. THE VEHICLE ACCELERATED FULL THROTTLE AND TRAVELED 100 YARDS, AND CRASHED INTO AN ELECTRICAL POLE KNOCKING IT DOWN. THE VEHICLE CONTINUED TO ACCELERATE ACROSS A FIVE LANE HIGHWAY AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ROLLED OVER ON ITS SIDE, TRAVELED ANOTHER 75 YARDS AND THEN CRASHED INTO A BRICK BUILDING. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED SEVERE INJURES TO THE LEFT SIDE OF HIS BODY AND FACE. THE CONTACT WAS AIR LIFTED TO A TRAUMA CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 77,755.
Mar 17, 2011
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500 PICKUP TRUCK. THE VEHICLE WOULD SURGE OVER 200-500 RPMS. SHE ALSO STATED THAT UPON STARTING THE VEHICLE AND BEING IN THE PARK POSITION, THE VEHICLE WOULD ACCELERATE WITHOUT INTENT. THE FUEL INJECTION WAS CLEANED AND THE THROTTLE WAS REPLACED TO NO AVAIL. THE SOLENOID WAS ALSO REPLACED AND THE TRANSMISSION WAS CLEANED; YET, THAT STILL DIDN'T CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT TAKE ANY LIABILITY FOR THE FAILURES. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THEY WERE UNABLE TO PRODUCE ANY ERROR CODES OR DUPLICATE THE FAILURE. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 115,500.
Nov 19, 2009
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHEN ATTEMPTING TO DECELERATE, HE EXPERIENCES UNINTENDED VEHICLE ACCELERATION. AFTER REPEATED BRAKE APPLICATION AND SHIFTING THE VEHICLE INTO THE NEUTRAL GEAR, THE VEHICLE WILL STOP. THE VEHICLE NOT BEEN INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 50000.
Oct 09, 2009
DT*: THE CONTACT STATED THE SPEEDOMETER NEEDLE MALFUNCTIONED BY INDICATING HIGH SPEEDS AS THE VEHICLE WAS STOPPED IN TRAFFIC. THE ABS WARNING LIGHT AND BRAKE LIGHT ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC WAS CALLED AND SUGGESTED A SENSOR MAY HAVE FAILED. WHILE THE VEHICLE WAS PARKED OVER THE WEEKEND, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED, AND DETERMINED THE FIRE STARTED UNDER THE INSTRUMENT PANEL ON THE DRIVERS SIDE, BUT HAD NOT COMPLETED THE INVESTIGATION. THE MANUFACTURER SENT AN INVESTIGATOR AND PHOTOS WERE TAKEN. ANOTHER PARKED VEHICLE WAS DAMAGED DUE TO THE FIRE. A POLICE REPORT WAS TAKEN.*AK
Oct 27, 2006
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY; THE VEHICLE WAS RUNNING FOR ABOUT 30 SECONDS WHEN THE CONTACT HEARD A POP AND NOTICED THERE WAS A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. AS A RESULT, THE VEHICLE WAS TOTALED. THE FIRE MARSHALL DETERMINED THIS WAS A PRODUCT LIABILITY CASE. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. THE CONTACT USED THE CRUISE CONTROL TWICE A YEAR.*AK
Aug 29, 2006
+ 8 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
10 complaints
INTERMITTENT TURN SIGNAL FAILURE. TURN LEFT SIGNAL ON, AND FLASH THEN RIGHT SIGNAL WILL OCCASIONALLY FLASH. SOMETIMES LEFT AND RIGHT WILL ALTERNATE. THIS IS NOT THE SAME AS EMERGENCY FLASHERS WHERE BOTH LIGHTS ARE ON AT THE SAME TIME. THIS IS DANGEROUS, I'M IN A LEFT TURN LANE WITH MY LEFT BLINKER ON BUT MY TRUCK IS TELLING OTHER DRIVERS THAT I WANT TO TURN RIGHT. THE FAILURE, ERRATIC BEHAVIOR IS RANDOM AND INTERMITTENT.
Oct 27, 2018
WHEN TURNING LEFT AND SIGNAL IS APPLIED, THE RIGHT BLINKER COMES ON INSIDE & OUTSIDE AND WHEN RIGHT SIGNAL IS APPLIED NOTHING HAPPENS INSIDE OR OUTSIDE. *TR
Feb 17, 2012
ABOUT 50% OF THE TIME WHEN I TURN THE TURN SIGNAL TO THE LEFT THE RIGHT SIDE BLINKS. I HAVE TO TURN THEM OFF AND TRY AGAIN AND IT WILL WORK. THE OTHER DAY I WAS ENTERING A ON RAMP AND I SIGNALED TO THE LEFT AND NO ONE WOULD LET ME IN. I HAD TO SLOW DOWN SO I WOULDN'T GET RAN OFF THE ROAD BUT ALMOST GOT REAR ENDED. I LOOKED DOWN AND THE RIGHT SIGNAL WAS ON BUT THE LEVER WAS TO THE LEFT. I COULD HAVE DIED. I HAVE ALSO NOTICED THAT THE HAZARD BUTTON WILL NOT STAY DOWN. IT IS ALWAYS POPPED UP AND THE HAZARD FLASHERS STAY ON AND RUN THE BATTERY DOWN. I HAVE TO TAKE THE BUTTON DOWN SO THE BATTERY WONT DRAIN. *TR
Oct 03, 2011
OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER (INTEGRATED POWER MODULE) WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. DODGE DEALER ADVISED THEY REPLACE THE FUSE AND RELAY CENTER AND FCM (FRONT CONTROL MODULE) TOGETHER. THE FCM IS CONNECTED TO THE IPM (INTEGRATED POWER MODULE). COME TO FIND OUT THE IPM IS NOT SEALED FROM THE ELEMENTS. THE CIRCUIT BOARD IS EXPOSED FROM THE BOTTOM WHICH ALLOWS WATER TO SPLASH INTO THE MODULE THEREBY SHORTING THE FCM. I BELIEVED DODGE KNOWS THIS IS A POOR DESIGN AND IS UNSAFE BECAUSE THE NEW PARTS HAVE BEEN REDESIGNED WHICH IS SEALED FROM THE ELEMENTS. THIS IS DANGEROUS BECAUSE OF OBVIOUS REASONS. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED BECAUSE THE WIRING SYSTEM PROBLEMS RESULT IN LOSS OF LIGHTING. FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. PER NHTSA INFO: WHEN IS A RECALL NECESSARY? WHEN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT (INCLUDING TIRES) DOES NOT COMPLY WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. WHEN THERE IS A SAFETY-RELATED DEFECT IN THE VEHICLE OR EQUIPMENT. WHAT IS A SAFETY-RELATED DEFECT? THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). EXAMPLES OF DEFECTS CONSIDERED SAFETY-RELATED--WIRING SYSTEM PROBLEMS THAT RESULT IN A FIRE OR LOSS OF LIGHTING. *KB
Aug 16, 2011
STOPPED SEVERAL TIMES FOR NO TAILLIGHTS. WAS ADVISED THAT I COULD BE RAN OVER FOR NOT HAVING TAIL LIGHTS. LAMP OUT INDICATOR WAS NOT LIT. MECHANIC TRACED PROBLEM DOWN TO FCM (FRONT CONTROL MODULE). *TR
Nov 14, 2010
+ 5 more complaints for this component
ELECTRICAL SYSTEM,STRUCTURE
9 complaints
A FEW YEARS AFTER THE VEHICLE WAS PURCHASED, THE DASH BEGAN TO DEVELOP CRACKS AND HOLES. THIS HAS GOTTEN WORSE AND WORSE TO THE POINT WHERE A DASH COVER HAD TO BE PURCHASED TO AVOID THINGS FALLING DOWN BEHIND THE INSTRUMENT CLUSTER. CURRENTLY, THERE IS MORE MISSING THAN STILL IN PLACE IN THE VEHICLE. THIS IS A COMMON PROBLEM IN THIS GENERATION, AND DODGE HAS NOT ADDRESSED IT, OTHER THAN TO CLAIM IT IS STRICTLY COSMETIC. THE PLASTIC PIECES ARE EXTREMELY SHARP, AND HAVE RESULTED IN A NUMBER OF SUPERFICIAL CUTS WHEN WORKING ON THE DEFROST VENTS, OR WHEN ADJUSTING THE CARPETED DASH COVER. OTHER PIECES HAVE FALLEN INTO THE VENTS AND THEN BEEN EJECTED INTO BOTH DRIVER AND PASSENGER'S FACES WHEN THE AIR CONDITIONER/HEATER ARE TURNED ON. PIECES OF PLASTIC RATTLE BEHIND THE DASH, AND HAVE FALLEN INTO THE AIR CONDITIONER CONTROLS AND RADIO HARNESS, POSSIBLY BEING THE CAUSE OF THE FAILURE OF THE FRONT SPEAKERS (BUT NOT VERIFIED) IF THEY HAVE CUT THE WIRES. IF THE AIRBAG DEPLOYS, THE PERDON IN THE SEAT IS LIKELY TO BE BLINDED OR DISFIGURED FROM THE AMOUNT OF DANGEROUSLY SHARP SHRAPNEL, ASSUMING IT HAS NOT ALREADY BEEN CUT AND RENDERED USELESS. REPLACEMENT DASHES FROM DODGE ARE PRICED AT NEARLY $1,000, WHICH IS A RIDICULOUSLY EXORBITANT AMOUNT TO EXPECT CUSTOMERS TO PAY IN ORDER TO FIX A DEFECTIVE PRODUCT INSTALLED BY THE COMPANY. OVERLAYS OF DECENT QUALITY COST NEARLY A THIRD OF THAT.
Nov 05, 2018
DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR
Feb 05, 2015
DASHBOARD STARTED CRACKING IN 2010 AND HAS PROGRESSIVELY GOTTEN WORSE. IT NOW HAS OPEN HOLES AND COMPLETELY CRACKED. AND SINCE THE LAST FEW MONTHS IT IS CAUSING ELECTRICAL FAILURE AND DANGEROUS TO DRIVE. THIS SITUATION I HAVE NOW FOUND OUT TO BE VERY COMMON FOR MY TRUCK AND NOW REALIZE THAT THIS IS NOT COMMON WEAR FOR THIS OR ANY OTHER VEHICLE. CHRYSLER HAS TOLD ME THEY ARE NOT EXCEPTING ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND THAT IT'S UP TO ME TO PAY FOR THE COSTLY REPAIRS. THIS IS UNACCEPTABLE AS THIS PROBLEM IS CLEARLY A PRODUCT DEFECT THAT THEY ARE AWARE OF AND SHOULD AT NO COST TO THE CONSUMER BE FIXED. *TR
Jan 22, 2014
HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR
Sep 16, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, LARGE FRAGMENTS OF MATERIAL SEPARATED THROUGHOUT THE DASHBOARD SURFACE. THERE WERE ALSO NUMEROUS CRACKS WITHIN THE DASHBOARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PERMANENT MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Feb 29, 2012
+ 4 more complaints for this component
ENGINE
8 complaints
4.7L ENGINE HAS A SLUDGE BUILD UP PROBLEM WHICH IN TURN CAUSES ENGINE TOTAL FAILURE. I'VE HAD ENGINE REPLACED 3 TIMES WITH BRAND NEW REMAND FROM CHRYSLER CORP. AND ALL ENGINES WERE INSTALLED AT ASE CERTIFIED SHOP AND ALL HAVE BLOWN UP ALSO DUE TO THIS SLUDGE BUILD UP PROBLEM THAT CHRYSLER CORP IS AWARE OF BUT REFUSES TO ADMIT ITS ENGINE FACTORY DEFECT AND ALL MY ENGINES FAILED AT 1,200 MILES/ 1,468 MILES/27,497 MILES ON LAST ENGINE AND ALL FAILED OF SAME CAUSE SLUDGE BUILD UP.
Nov 15, 2018
ENGINE FAILURE WHILE DRIVING ON HIGHWAY. HEAD OR HEAD GASKET AS IT IS BURNING LOTS OF WATER. FLOWS OUT OF TAILPIPES. SO MANY PROBLEMS WITH THIS MOTOR IT SHOULD BE RECALLED AS THERE IS NO CHEAP FIX. FROM SLUDGE TO OVERHEATING PROBLEMS THAT RUIN THE MOTOR THERE ARE FEW OPTIONS TO REPLACE OTHER THAN A REBUILT THAT HAS BEEN ALTERED TO CORRECT ALL SAID PROBLEMS. FAIRLY HIGH PRICED I MIGHT ADD. DODGE SHOULD CLAIM SOME RESPONSIBILITY AND HELP OUT RATHER THAN IGNORING THIS ISSUE. THIS ENGINE HAS FAILED TOO MANY TIMES THE SAME WAY TO BE COINCIDENCE.
Mar 24, 2017
DROPPED VALVE SEATS LOCKED UP MY 4.7 LITER ENGIN
Feb 14, 2017
PARKED TRUCK AT BROOKSHIRES TO GET GAS, STARTED TRUCK UP AND BAM BLEW THE INTAKE OUT THE BACK KILLED THE ENGINE EVERYONE HIT THE PAVEMENT IT WAS SO LOUD LIKE A BOMB! STARTED IT BACK UP BAD KNOCKING AND STARTED TO REV ITSELF UP TO 5K RPMS DUE TO VACUUM LEAK WITH INSERT DAMAGED ON BACK OF INTAKE. TOOK ENGINE ALL APART TO FIND A VALVE SEAT SHATTERED DESTROYING THE HEAD ON BOTH SIDES DUE TO THE VALVESEAT BREAKING INTO ABOUT 20 SMALL PIECES IT SUCKED A FEW OVER ACROSS THE ENGINE TO CYLINDERS ACROSS RUINING 2 PISTONS, BOTH HEADS, HAVE ALL EVIDENCE STILL.
Dec 01, 2016
I HAVE A 2002 WITH THE 4.7L THAT I AM HAVING OVERHEATING ISSUES THAT I HAVE NEVER EXPERIENCED BEFORE. WHEN DRIVING AROUND TOWN OR EVEN ON THE HIGHWAY UNDER 65 MY THERMOSTAT NEVER GOES ABOVE JUST UNDER HALFWAY. DRIVING IN TOWN I HAVE YET TO SEE IT GO ABOVE THAT POINT. HOWEVER, WHEN DRIVING DOWN THE HIGHWAY IF I INCREASE MY CRUISING SPEED TO 70, MY THERMOSTAT CLIMBS. WHEN GOING 70-75 IT WILL GO UP TO ABOUT THE 1 O'CLOCK POINT BEFORE I SLOW DOWN, SO I DON'T KNOW HOW FAR IT WOULD GO IF I CONTINUED. I REPLACED THE THERMOSTAT, FLUSHED THE RADIATOR, REPLACED THE FAN CLUTCH . BUT THE PROBLEM REMAINS. *TR
May 31, 2014
+ 3 more complaints for this component
SEATS
8 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SEAT MAIN BRACKET SNAPPED AND THE SEAT BECAME UNSTABLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRACKET NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
Feb 05, 2015
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS CONCERNED THAT THE REAR SEATS DO NOT HAVE HEADRESTS. THEY ALSO HAVE OPTIONS FOR THE HEADRESTS TO BE INSTALLED. THE VEHICLE HAS SAFETY SEATS IN THE REAR AND, IN THE EVENT OF A CRASH, AN OCCUPANTS NECK WILL NOT BE PROPERLY SECURED. THE DEALER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 67,000.
May 06, 2008
WHENEVER THE BRAKES ARE DEPRESSED DRIVER'S SIDE SEAT SHIFTS. DEALER REPLACED THE SEAT ONCE ALREADY BUT, EIGHT MONTHS LATER, ANOTHER SEAT NEEDED REPLACEMENT. *AK
May 11, 2004
BACK SEATS HAVE NO HEAD RESTRAINTS. CONSUMER IS CONCERNED THAT IF THE VEHICLE IS REAR ENDED PASSENGERS WILL SUSTAIN MAJOR HEAD INJURIES. *AK
Mar 30, 2004
I HAVE A POWER ASSISTED SEAT. I SLOWLY BEGAN TO NOTICE THAT THERE IS A ROCKING MOTION, IT IS VERY NOTICEABLE WHEN I BRAKE OR ACCURATE. IT SEEMS TO GET WORST AND I TOOK IT TO THE DEALER WHO STATED THAT THEY HAD ANOTHER VEHICLE LIKE MINE AND THAT IT HAD THE SAME MOTION. THEY STATED THAT IT WAS NORMAL. IF THE ROCKING GETS ANY WORST, IT MAY GIVE THE DRIVER A DIFFERENT FEEL OF THE VEHICLE WHICH MAY CAUSE HIM TO REACT INCORRECTLY IN DIFFERENT SITUATIONS AND CAUSE AN ACCIDENT. *JB
Sep 17, 2003
+ 3 more complaints for this component
EQUIPMENT
7 complaints
MY 2002 DODGE RAM 1500 WHICH I BOUGHT NEW HAS THE DASH CRACKING ALL OVER. *TT
Aug 26, 2011
CRACKED DASH BOARD. DASH BOARD IS FALLING APART. HUGE CHUNKS ARE FALLING OUT. *TW
Feb 07, 2010
(1) NO EVENTS THAT LED TO CRACKED DASHBOARD. (2) DASHBOARD HAS DEVELOPED NUMEROUS CRACKS AND SMALL PIECES FROM VENTS HAVE STARTED TO FALL. (3) BROUGHT TO THE ATTENTION OF DODGE DEALERSHIP DURING ROUTINE MAINTENANCE, SERVICE PERSONNEL SAID THAT THERE WAS NOTHING THEY COULD DO, BECAUSE TRUCK WAS OUT OF WARRANTY. *CN
Jan 03, 2008
CD/CASSETTE CLOCK RADIO - CLOCK GAINS TIME; MUST BE RESET ONCE EVEY 2 MONTHS
May 23, 2005
WHILE JACKING THE VEHICLE HOOK ATTACHMENT TO THE JACK WAS TWISTED. CONSUMER WAS ABLE TO JACK UP THE VEHICLE, BUT FAILED AND HIT THE GROUND. NO INJURIES REPORTED. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THIS PART WAS NOT UNDER WARRANTY, AND CONSUMER NEEDED TO PAY FOR REPAIRS. *AK
Sep 10, 2004
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
6 complaints
FAILURE OF "CROSSOVER TUBE" IN FUEL INJECTION SYSTEM. MASSIVE LEAKAGE VEHICLE WOULD NOT START. COULD HAVE CAUSED FIRE IF HAPPENED ON ROAD LUCKILY HAPPENED AS I WAS PULLING INTO DRIVEWAY. I HAVE FAILED PART AND WILL SEND WHEREVER IF DESIRED TO HAVE PART. *TR
Jan 26, 2011
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. HE STATED THAT THE ENGINE LIGHT REMAINED ILLUMINATED WHEN HE CRANKED THE VEHICLE. HE NOTICED THE VEHICLE WOULD ROUGH IDLE WHEN HE CAME TO A STOP. THE DEALER STATED THAT THE CODES INDICATED THERE WERE VACUUM LEAKS IN THE FUEL SYSTEM. THE CURRENT MILEAGE WAS 34,000. THE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 03, 2007
2002 DODGE RAM 1500. RUSTED VENTS IN GAS CAP CAUSING LEAK AND DEPRESURIZATION OF GAS TANK. LEADING TO ENGINE NEEDS SERVICING LIGHT TO APPEAR ON DASHBOARD. *AK
Feb 02, 2005
I OWN A 2002 DODGE RAM 1500 WITH THE 4.7 V-8. THE VEHICLE HAS A TENDENCY TO STALL AND IDLE LOW. AT RANDOM TIMES, THE TRUCK HAS A WILD FLUCTUATION AT IDLE, SURGING FROM 400RPM TO 1300 RPM FOR APPROX 15 SECONDS BEFORE THE COMPUTER CORRECTS THE IDLE. I TOOK THE TRUCK TO THE DEALER AND THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. *NLM
Apr 08, 2003
THE CONSUMER BELIEVES A SHIELD SHOULD BE INSTALLED AROUND THE FUEL FILLER TUBE TO PREVENT ROAD DEBRIS FROM DAMAGING THE TUBE. *NLM *NLM
Mar 27, 2003
+ 1 more complaint for this component
SUSPENSION,WHEELS
4 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE REAR WHEELS SEIZED AND THE VEHICLE SLID OFF THE ROAD WITHOUT WARNING. THERE WAS NO CRASH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNKNOWN.
Dec 06, 2018
2002 DODGE RAM 1500 WHEEL HUB BEARING ASSEMBLY SEPARATION / WHEEL SEPARATION, WHILE TRAVELING AT A SPEED OF 35 -40 MPH ON THE HIGHWAY, MY VEHICLE BEGAN TO SHAKE AND PULL TO THE RIGHT AND THEN THE WHEEL RIGHT FRONT WHEEL HUB BEARING ASSEMBLY FAILED CAUSING MY VEHICLE TO BECOME DISABLED DURING A SNOW STORM. *TR
Mar 02, 2010
RIGHT FRONT WHEEL BROKE OFF. *NM
Sep 06, 2006
WHILE TRAVELING APPROXIMATELY 45 MPH RIGHT REAR TIRE CAME OFF, AND LEFT REAR OF VEHICLE COLLAPSED. REAR OF VEHICLE STARTED SLIDING ALONG THE GROUND WHEN IT HIT A MEDIAN AND WAS STOPPED. DRIVER SUFFERED NECK INJURY. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THE CAUSE AS "CUSTOMER NEGLECT." *NOTE: ON NOVEMBER 25, LEFT REAR TIRE HAD A BLOWOUT BECAUSE OF A ROAD HAZARD. BUT, LUGS: NUTS WERE STRIPPED, AND TIRE HAD TO BE REMOVED PROFESSIONALLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Dec 26, 2001
WHEELS
4 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAMS 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E040000 (WHEELS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 253,000.
Aug 07, 2015
2002 DODGE RAM FRONT PASSENGER SIDE WHEEL CAME OFF THE VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT) *JB
Jun 26, 2007
ALL 5 ON DRIVER'S SIDE REAR WHEEL LUGS:NUTS WERE REPLACED. REPAIRS WERE MADE AT THE DEALER.*AK THE CONSUMER HEARD THE SOUND OF A BEARING BEING GONE . *TC
Nov 16, 2004
REAR WHEEL SHEARED OFF THE AXLE, CAUSING THE VEHICLE TO DRIFT INTO A DITCH. *AK
Apr 26, 2004
STEERING,SUSPENSION
4 complaints
MY SON WAS ON THE I-5 COMING HOME FROM SCHOOL WHEN THE SEALS BLEW ON THE RACK AND PINION. UPON TAKING IT TO A REPAIR SHOP WE WERE INFORMED THAT THIS IS A KNOWN DEFECT OF THE DODGE RAM TRUCKS AND THEY ARE KNOWN TO BLOW ANY WHERE FROM 50,000-100,000 MILES. IF WE HAD KNOWN ABOUT THIS DEFECT WE WOULD NOT HAVE PURCHASED THE TRUCK. WHEN THE SEALS BLEW THE TRUCK STEERING COMPONENTS BEGAN TO GRIND AND IT WAS DIFFICULT TO GET IT OFF THE ROAD. THERE WAS NO WARNING AND LUCKILY MY SON HAD THE OPPORTUNITY TO PULL OFF THE FREEWAY WITH OUT INJURING ANYONE. MY FATHER WHO HAS CONTRACTED WITH A LOCAL RESERVATION CONTACTED THEIR SERVICE DEPARTMENT ONLY TO FIND OUT THAT THE DODGE RAM TRUCKS WERE KNOWN TO HAVE SERIOUS POWER STEERING AND FRONT END ISSUES. THE ONLY REASON THEY PURCHASED THE TRUCKS WERE THAT DODGE PROVIDED THE LOW BID AND THERE HAS NOT BEEN A GOVERNMENT RECALL ON THE STEERING AND THEIR PRACTICE IS TO ACCEPT THE LOW BID. THE POWER STEERING. TIE RODS AND SUSPENSION ARE MAJOR COMPONENTS TO GOING DOWN THE ROAD SAFELY. IT SHOULDN'T TAKE SOMEONE DYING TO SOLVE THE ISSUE. WHILE WE ALL ARE CONCERNED ABOUT THE IMPACTS CAUSED BY LARGER VEHICLES AGAINST THE NEW SMALLER LIGHTER WEIGHT CARS IT IS EXTREMELY IMPORTANT THAT WE KNOW THE LARGER TRUCKS ARE SAFE TO DRIVE ON OUR ROADS. THE DODGE RAM HAS NUMEROUS COMPLAINTS ON THE INTERNET, AS WELL AS DEALERS AND REPAIR SHOPS NOTING THAT THIS IS AN ISSUE. CHEVY TRUCKS, FORD TRUCKS AND TOYOTA TRUCKS DO NOT HAVE THE REPUTATION FOR HAVE ISSUES WITH THE FRONT END AND STEERING COMPONENTS. THUS THIS WOULD APPEAR TO BE A DEFECT ISOLATED TO THE DODGE RAM TRUCKS. SINCE YOU CANNOT REQUIRE AND INDIVIDUAL TO REPLACE THE RACK AND PINION THEMSELVES EVERY 50,000 MILES THE ONLY OPTION WOULD BE TO REQUIRE DODGE TO SOLVE THE ISSUE. THANK YOU FOR YOUR TIME AND ATTENTIONS. *TR
Mar 04, 2015
REPLACED RACK AND PINION FOUR TIMES ALONG WITH THE UPPER CONTROL ARM, UPPER/LOWER BALL JOINTS, AND TIE ROD ENDS. THIS LAST TIME THE BOOTS ON THE RACK AND PINION BUSTED POWER STEERING FLUID WAS LOST CAUSING STEERING TO LOCK UP. THE SEVERE UNDERLYING ISSUE TO THE FAILURE OF THE RACK AND PINION IS THE LEFT AND RIGHT STEERING KNUCKLES ARE FAULTY CAUSING THE TIRES TO TURN TO FAR WHICH IS CAUSING THE DAMAGE TO THE RACK AND PINION BUSTING WHICH IS CAUSING THE DRAINAGE OF POWER STEERING FLUID AND LOCKING UP THE STEERING. *TR
Jun 14, 2010
WHILE DRIVING TO WORK EARLY IN THE MORNING, ROADS WERE WET, TEMPERATURE WAS 23 DEGREES. WAS DRIVING ON A TWO LANE ROADWAY ABOUT 40 MPH. WAS ON A STRAIGHT STRETCH WHEN TRUCK STARTED TO FISH TAIL SLIGHTLY. REAR OF THE TRUCK SLID SLIGHTLY TOWARD DRIVERS SIDE. I TURNED THE WHEELS SLIGHTLY IN THE DIRECTION OF THE SLIDE AND THEN STARTED TO TURN THE WHEELS BACK THE OTHER DIRECTION AS TRUCK STARTED TO STRAIGHTEN OUT. AT THAT POINT I FELT SOMETHING GIVE IN THE FRONT END ON THE DRIVERS SIDE. THE TRUCK STARTED PULLING ACROSS THE CENTER LINE AND OFF THE OTHER SIDE OF THE ROAD. I WAS HEADING STRAIGHT FOR A TELEPHONE POLE. I TRIED PUSHING THE BRAKES FULLY, BUT THE PEDAL WENT TO THE FLOOR. I CUT THE WHEELS ALL THE WAY TO THE RIGHT , JUST MISSING THE TELEPHONE POLE. MY FRONT FENDER STRUCK A STEEL POLE FILLED WITH CEMENT NEXT TO A SPLIT RAIL FENCE. WHEN I GOT OUT OF THE TRUCK, THE FRONT DRIVERS SIDE TIRE WAS LAYING UNDER THE TRUCK, ONLY HELD ON BY THE TIE ROD END. THIS WAS BY NO MEANS A VERY BAD CASE OF SLIDING AND OVER STEERING. THE UPPER BALL JOINT HAD JUST SEPARATED CAUSING THE TIRE TO BUCKLE UNDER. I WAS LUCKY TO HAVE ESCAPED THIS ACCIDENT WITHOUT INJURY OR HAVING MY TRUCK ROLL OVER. I HAVE SEEN ALOT OF PROBLEMS WITH THE DODGE DURANGOS WITH THE BALL JOINT SEPARATION AND I CAN ONLY IMAGINE IT IS THE SAME SUSPENSION PARTS USED IN THE DODGE RAM 1500 4X4 TRUCKS. THIS NEEDS TO BE CHECKED INTO BEFORE SOMEONE GETS KILLED. *TR
Jan 05, 2009
REGARDING THE NEW BODY STYLE DODGE 1500 RAM PICKUP. MY TRUCK IS LESS THAN A YEAR OLD AND ABOUT 15000 MILES. IT HAS A STEERING PROBLEM. GENERALLY, IT PULLS TO THE RIGHT, DANGEROUSLY! THE SECOND DAY OF MY OWNERSHIP, WENT TO THE DEALER AND THEY ALIGNED IT. TOLD ME IF I STILL HAD A PROBLEM, IT WAS A TIRE PROBLEM. THE ALIGNMENT DID NOT HELP. I HAD THE TIRES ROTATED AT THE APPROPRIATE TIME AND THIS DID NOT HELP. THE STEERING PROBLEM IS WORSE NOW. IF I TRAVEL OVER A BUMP OR A SEAM IN THE ROAD, THE VEHICLE WILL VERE TO THE RIGHT OR LEFT OR BOTH DIRECTIONS IN AN UNCONTROLABLE AND VIOLENT MANNER. I MUST COME TO A COMPLETE STOP TO REGAIN CONTROL OF THE VEHICLE. YES, IT IS VERY SCARY. SO MUCH SO, THAT I AGAIN RETURNED TO THE DEALER, THEY ALIGNED IT AGAIN. THE PROBLEM SEEMS WORSE NOW. I WAS TOLD, IF THE ALIGNMENT DID NOT HELP TO BRING IT BACK AND THEY WOULD ORDER/INSTAL A NEW RACK. I DID SO AND WAS PUT OFF. TODAY, 5-30-03 I RETURNED TO THE DEALER TO ASK ABOUT THE FIX FOR MY STEERING PROBLEM. I AGAIN WAS PUT OFF AND I ASKED TO CALL CHRYSLER. I DID, THE NICE AND EFFICIENT LADY NEW WHAT I WAS TALKING ABOUT WITH THE STEERING PROBLEM. I ASKED IF THERE WERE ALOT OF COMPLAINTS LIKE MINE AND WITHOUT SAYING "YES", SHE INDICATED THERE ARE MANY COMPLAINTS. WHILE ON HOLD WITH HER, SHE CALLED MY DEALER. I LATER CALLED THE DEALER AS INSTRUCTED. THE SERVICE ADVISOR I HAVE BEEN WORKING WITH FOR THREE WEEKS SAID "THERE IS A PROBLEM WITH THE STEERING, CHRYSLER IS AWARE AND HAS RE-DESIGNED PARTS FOR THE FIX, HOWEVER THEY ARE NOT YET AVAILABLE." I AM TO TAKE MY TRUCK IN ON MONDAY, 6-2-03 FOR A COUPLE OF HOURS SO THEY CAN "LOOK AT IT AGAIN." SAD TO SAY, BUT I AM AFRAID TO DRIVE MY NEW DODGE TRUCK. YOU NEVER KNOW WHEN IT WILL VERE VIOLENTLY OUT OF CONTROL. WHAT DOES A CONSUMER DO? HOW LONG BEFORE PARTS ARE AVAILABLE? HOW MANY PEOPLE MUST DIE OR THEIR LIVES CHANGED FOREVER BEFORE THE PROBLEM IS ADDRESSED ON A LARGE SCALE?*AK
May 30, 2003
SUSPENSION,POWER TRAIN
4 complaints
WHILE I WAS DRIVING, MY TRUCK MADE A ODD SOUND AND THEN CAME TO A SCREECHING HALT. TO MY SURPRISE, THE REAR DRIVESHAFT HAD DISCONNECTED AND FELL OUT OF MY 2002 DODGE RAM 1500 TRUCK. AFTER HAVING IT TOWED AND INSPECTED BY A MECHANIC, IT WAS DISCOVERED THE NUT CAME OFF OF THE PINION GEAR. THE AXLE AND COMPANION GEAR SLIPPING OUT OF THE PINION GEAR AND THE YOLK CAME COMPLETELY OFF. THE MECHANIC WAS AS CONCERN AND SURPRISED AS I WAS, CONSIDERING THIS TYPE OF THING SHOULD NOT HAPPEN TO A VEHICLE. I CONTACTED CHRYSLER VIA THEIR CUSTOMER SERVICE WEBSITE AND ADVISED THEM OF MY SITUATION. SADLY, I RECEIVED A RESPONSE STATING THERE WAS NO INFORMATION REGARDING MY ISSUE. I CONDUCTED MY OWN RESEARCH ABOUT THE POSSIBLE DEFECT, AND FOUND THE NHTSA DETAILS REGARDING THIS PROBLEM WITH DODGE RAM TRUCKS. CURRENTLY, THEY ARE ONLY REVIEWING 2008-2014 MODELS. CONSIDERING MY 2002 DODGE RAM 1500 HAS INCURRED THE SAME PROBLEM, CHRYSLER SHOULD RECALL ALL OF THEIR 2000 SERIES FOR THIS DEFECTIVE PART. I CONSIDER MYSELF AND OTHERS VERY LUCKY. IF THE DRIVESHAFT WOULD HAVE DISCONNECTED 10 MINUTES EARLIER WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I'M FORTUNATE, I HAD REACHED MY EXIT AND WAS DRIVING 45 MPH WITH NO VEHICLE BEHIND ME WHEN MY TRUCK CAME APART AND STOPPED. *TR
Oct 17, 2014
OUR GEARS CAME APART, THERE WAS REAR END FLUID IN THERE BUT THE GEARS CAME APART. WHICH I WAS TOLD WHAT I NEEDED TO DO BEFORE THIS HAPPENED, BUT I WASN'T AND NOW I AM LOOKING AT A $4000 BILL TO GET THIS FIXED. HEARD IT WAS A COMMON PROBLEM WITH THESE TRUCKS TO HAVE REAR END ISSUES. *TR
Nov 12, 2013
PINION GEAR FAILURE. REPLACED REAR END FROM A DIFFERENT VEHICLE. MANY PEOPLE HAVE TOLD ME THAT WHILE DRIVING DOWN THE ROAD THE REAREND WILL LOCK UP CAUSING THE VEHICLE TO SKID TO A STOP,CAUSING DAMAGE TO TRANSMISSION,AND DRIVE SHAFT. NOT TO MENTION THE 'SAFETY HAZARDS' OF POSSIBLY CAUSING A WRECK,AND WORSE INJURING SOMEONE. *TR
Jan 04, 2009
CLUNCKING NOISE UNDER HOOD. LEFT UPPER CONTROL ARM AND BALL JOINT. THIS TRUCK HAS ONLY 55,000 NO OFF ROADING
Jun 07, 2005
AIR BAGS,STRUCTURE
4 complaints
DASH IS CRACKING EVERYWHERE AND PIECES ARE FALLING OFF, DOUBT THAT IF THE VEHICLE WAS IN A CRASH THAT THE AIR BAG WOULD WORK PROPERLY, AND IF IT DID OR DID NOT, LITTLE PIECE OF THE DASH WOULD FLY EVERY WHERE AND CUT THE PASSENGERS AND THE AIR BAG. CONTACTED CHRYSLER AND THEY WILL DO NOTHING BELOW IS CHRYSLERS RESPONSE, LIKE THEY THREATEN YOU THAT IF YOU EMAIL AGAIN IT WILL GO IN THE CORPORATE RECORDS, I TOLD THEM I HOPE THAT IT DID. NEEDLESS TO SAY THEY DON'T UNDERSTAND HOW TO RETAIN CUSTOMERS AND SELL NEW TRUCKS. THANK YOU FOR YOUR RECENT EMAIL, ALTHOUGH IT DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. *TR
Jun 05, 2014
MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND NEW.
Jun 16, 2012
2002 DODGE RAM 1500 CRACKED DASHBOARD OVER AIR BAG ON PASSENGER SIDE . THIS PROBLEM SEEMS TO BE HAPPENING TOO MANY DODGE RAM PICKUPS FROM THE 1993 MODEL YEAR THROUGH 2005 MODEL YEAR. THE EDGE OF THE CRACKED PLASTIC IS SHARP AND POSE A SERIOUS INJURY PROBABILITY IN THE EVENT OF ACCIDENT AND AIRBAG INFLATION. A PERSON CAN EASILY CUT THEIR FINGER OR HAND WHILE CLEANING THE DASH ARE SERVICING THE VEHICLE. *KB
Aug 17, 2011
THE DASH IN MY 2002 DODGE RAM 1500 IS CRACKING AND FALLING APART (DEFECTIVE PLASTIC)AND DODGE/CHRYSLER WILL NOT STAND BEHIND IT'S PRODUCT. THE AIR BAG IS RIGHT BELOW & CONNECTED TO THE PLASTIC THAT HAS CRACKED. I AM WORRIED THAT IF THE AIR BAG IS DEPLOYED THAT THIS PLASTIC (WHICH IS VERY SHARP PIECES) WILL BE VERY DANGEROUS TO ANYONE IN THE VEHICLE.I ALSO PICK UP MY GRANDCHILDREN EVERY DAY FROM SCHOOL AND THE DASH ON MY TRUCK HAS BROKEN IN SO MANY PLACES THAT IT IS NOW FALLING APART AND HUGE PIECES FALLING OUT.THIS PLASTIC IS VERY SHARP AND COULD SLICE OPEN ANYONE AROUND IT. I HAVE ALWAYS KEPT MY TRUCK PARKED IN A GARAGE SINCE I HAVE OWNED IT(2002)-SO THE SUN IS NOT THE PROBLEM-IT IS A DEFECTIVE PRODUCT THAT WAS INSTALLED ON MY VEHICLE WHEN BUILT. I HAVE CONTACTED MY DEALERSHIP TWICE AND THEY TELL ME THAT THERE IS NOTHING THEY WILL DO ABOUT IT. *TR
Sep 14, 2010
SEAT BELTS
4 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE PLASTIC TETHERS ON BOTH REAR SEAT BELTS WERE FRACTURED. THE CONTACT STATED THAT THE TETHERS WERE BEING USED TO HOLD A CHILD SAFETY SEAT ONLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 136,000. *TR
May 24, 2013
I WAS IN A CAR ACCCIDENT ON THE FREEWAY WE WERE AT A STOP IN THE SLOW LANE AND WE GOT HIT FROM BEHIND BY A DRUNK DRIVER AT FULL SPEED I WAS WEARING MY SEATBELT BUT THE SELTBELT DID NOT LOCK LETTING MY FACE HIT THE WINDSHEILD I DIDNT BREAK MY NOSE BUT I HAD TO HAVE STRUTCHES MY TRUCK IS TOTALLED. *AK
Nov 09, 2003
WHEN THE DRIVER'S SIDE SEAT BELT IS RELEASED FROM THE LOCKING MECHANISM THE LATCH PLATE GETS WEDGED BETWEEN THE DOOR AND THE SEAT. UNABLE TO REMOVE WITHOUT OPENING DOOR.*AK
Jun 20, 2003
INERTIA REEL OF LEFT REAR SEAT BELT IN VEHICLE DEFECTIVE UPON FIRST USE; REMAINING SEAT BELT RETRACTOR MOVEMENT APPEARS "SLUGGISH"; DEALER ORDERED PART ; OWNER STILL AWAITING REPAIR. *AK
Feb 18, 2002
ENGINE AND ENGINE COOLING,STRUCTURE
4 complaints
THIN CRACKS APPEARED ON UPPER RIGHT OF THE MAIN RADIATOR, FLUID LEAKING OUT. CAR HAD NOT SUSTAINED ANY ACCIDENT AND IS A CLEAN TITLE. MY CONCLUSION IS THAT INFERIOR PRODUCTS/POLYMERS WERE USED TO MANUFACTURE THIS RADIATOR. THIS IS NOT AN AFTERMARKET RADIATOR, BUT THE ONE THAT CAME WITH THE VEHICLE FROM THE MANUFACTURER. *TR
Mar 26, 2012
MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR
Dec 07, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Nov 04, 2011
ORIGINALLY WITH NO WARNING THE TRUCK WOULD JUST DIE AT INTERSECTIONS. NOW IT IS STARTING TO DIE WHEN DRIVING, EVEN WHILE TURNING. MY TEENAGE SON USUALLY DRIVES THIS TRUCK AND I AM TRULY AFRAID HE IS GOING TO GET IN AN ACCIDENT. WITH THE VEHICLE ONLY HAVING ONLY 73,000 MILES ON IT, I WOULD NOT EXPECT SUCH A DANGEROUS THING TO HAPPEN. I HAVE SEEN MANY POSTS FROM OTHERS INDICATING THE SAME THING HAPPENING TO THEM. I THINK CHRYSLER SHOULD BE FIXING THESE BEFORE SOMEONE DIES. ALSO HAVE THE CRACKED DASH. *TR
Feb 18, 2010
STEERING,POWER TRAIN
4 complaints
2002 DODGE RAM 1500. THE POWER STEERING QUIT WHILE I WAS DRIVING AND I WAS IN A CURVE AND ALMOST WRECKED. I HAVE HEARD OTHER PEOPLE TALKING ABOUT THIS SAME PROBLEM. I THOUGHT SAFETY WAS NUMBER ONE. BUT I GUESS THIS WILL NOT BE A RECALL UNTIL SOME ONE FROM YOUR OFFICE OR SOMEONE YOU LOVE IS KILLED IN THIS TYPE OF SITUATION. I HAVE READ THAT PEOPLE HAVE RAN OF THE ROAD WHEN THIS HAS HAPPENED OR HAVE STRUCK A ROADSIDE OBJECT TRYING TO STOP. COME ON PEOPLE LETS FIX THIS ISSUE. *TR
Jan 26, 2009
DURING A TIRE ROTATION THE MECHANIC NOTICED A DEFECT WITH THE RACK AND PINION SYSTEM WHICH WAS LEAKING AND WOULD NEED TO BE REPLACED. HE ALSO NOTICED THE TIRE RODS WERE DEFECTIVE WHICH IS ALLOWING UNNECESSARY MOVEMENT OF THE TIRES. LASTLY THE FRONT DIFFERENTIAL IS LEAKING AS WELL. THIS VEHICLE WAS PURCHASED APPROXIMATELY 2 YEARS AGO USED WITH 41,000 MILES AND CURRENTLY HAS 62,955. THIS VEHICLE IS OPERATED UNDER NORMAL CONDITIONS. *TR
Oct 27, 2008
REAR END STARTED HOWLING VERY LOUDLY. SHE STARTED SLOWING DOWN WHEN THE REAR END LOCKED UP AND THE DRIVESHAFT FELL OUT ONTO THE ROAD. MR
Sep 29, 2002
REAR END STARTED HOWLING VERY LOUDLY. SHE STARTED SLOWING DOWN WHEN THE REAR END LOCKED UP AND THE DRIVESHAFT FELL OUT ONTO THE ROAD. MR
Sep 29, 2002
LATCHES/LOCKS/LINKAGES
4 complaints
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. ON SEPTEMBER 28, 2007, THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. SHE HAS NOT NOTIFIED THE DEALER AS OF YET. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,228.
Oct 01, 2007
THE REAR DOORS OF MY 2002 DODGE RAM QUAD CAB TRUCK WILL NOT UNLOCK. THE PROBLEM HAS BEEN REPORTED TO MY DEALER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN FIXED, SINCE IT IS NOT COVERED BY A CURRENT RECALL. THE TRUCK IS OUT OF WARRANTY, AND I CANNOT AFFORD TO HAVE THE PROBLEM FIXED (I'M STILL MAKING $400+ MONTHLY PAYMENTS ON THE TRUCK). AT THIS TIME, I HAVE NOT SUFFERED ANY CONSEQUENCES. POSSIBLE CONSEQUENCES ARE THAT A REAR SEAT PASSENGER (ESPECIALLY A CHILD) CAN BECOME TRAPPED IN THE REAR SEAT OF THE VEHICLE. A KIT/PART IS AVAILABLE (DODGE PART NUMBER 5086593AA) TO FIX THIS PROBLEM, SO IT IS A KNOWN PROBLEM.*AK
Oct 19, 2004
REAR BACK DOOR LOCKS HAD TO BE REPLACED. ALSO, THE POWER STEERING FAILED TWICE AND THE CHECK ENGINE LIGHT ILLUMINATED. *PH
Jan 15, 2004
AS WEATHER GETS COLDER THE POWER LOCKS IN THE REAR OF MY 2002 DODGE QUAD CAB WILL NOT OPERATE. I HAVE TO REACH IN AND PULL UP ON THE LOCK MANUALLY. WORKS FINE ALL SUMMER, BUT AS SOON AS TEMPERATURE HIT ABOUT 40 DEGREES THEY WILL NOT UNLOCK WITH POWER SWITCH. I HAVE CHECKED MY CHILD SAFETY FEATURE AND IT IS NOT THE PROBLEM. *LA
Nov 03, 2003
SUSPENSION,STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST, CORROSION, AND HOLES ALONG THE ENTIRE FRAME AND UNDERCARRIAGE OF THE VEHICLE. THE CONTACT STATED THAT THE FRAME WAS DETACHING DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Apr 25, 2018
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT SWAY BARS DETACHED AND THE STEERING CONTROL ARMS SEPARATED DUE TO RUSTING OF THE SUBFRAME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 158,888.
Sep 30, 2016
I OWN A 2002 DODGE RAM 1500 AND I HAVE BEEN NOTICING THAT THE DASH HAS BEEN CRACKING AND THEN IT BEGAN TO CRACK MORE TO THE POINT OF HAVING NO DASH AT ALL. I DON'T THINK THIS IS JUST A COSMETIC DEFECT IT IS A SAFETY ISSUE. IT DOESN'T TAKE A HOARD OF INSPECTORS TO SEE HOW THIS CAN CAUSE DAMAGE TO OCCUPANTS IN THE TRUCK. LETS JUST FORGET ABOUT THE SAFETY ISSUE FOR A SECOND, AFTER BUYING A DODGE INTREPID AND HAVE THE MOTOR FAIL AT 60,000 AND I SAID " I WILL NEVER BUY ANOTHER DODGE", BUT I GAVE DODGE A SECOND CHANCE BECAUSE I LIKED THE LOOK OF THE TRUCK INSIDE AND OUT. WITH THAT SAID I DON'T MIND REPLACING THE CONTROL ARMS WHERE THE BALL JOINTS ARE WELDED IN, AT A COST OF 600.00 DOLLARS. WISH I WOULD HAVE LOOKED AT THAT TOO, BUT HAVING TO REPLACE THE DASH IS NOT JUSTIFIED AS AN EXPENSE THAT I SHOULD HAVE TO PAY FOR. IF I SOLD THIS TRUCK TO SOMEONE I KNOW THE FIRST THING THEY WOULD SAY, "THAT DOESN'T LOOK SAFE AND MAKES YOU WONDER WHAT ELSE IS UNSAFE WITH THE TRUCK." IT DOES MAKE YOU WONDER ABOUT THE REST OF THE TRUCK, DID THEY CUT CORNERS ON OTHER PARTS OF THE VEHICLE? LET ME ASK NHTSA WHEN YOU GET IN YOUR VEHICLE TO GO HOME AFTER WORK AND YOUR DASH STARTED CRACKING, TO THE POINT OF YOUR SPEAKERS FALLING OUT WHEN YOU HIT THE BRAKES WOULD YOU FEEL SAFE. THAT'S MY STORY AND I AM STICKING TO IT. *TR
Sep 19, 2009
ELECTRICAL SYSTEM,VISIBILITY
3 complaints
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE HVAC BLOWER MOTOR FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V078000 (STEERING). THE FAILURE MILEAGE WAS 190,000.
Jun 13, 2016
VEHICLE BLOWER MOTOR FUSE WAS BLOWN ON THIS OCCASION, AND THEN LATER DATES THE AC CONDENSER FAN FUSE WAS BLOWN. THE 40 AMP FUSE FOR THE BLOWER MOTOR WAS REPLACED TO FIX THE FIRST PROBLEM. THE CONDENSER FAN FUSE WAS REPLACED AT LEAST ONCE, AND THEN THE FUSE BOX - WHERE THE CONDENSER FAN FUSE GOES - MELTED SO THAT THE FUSE COULD NOT BE REPLACED. TAKING IT TO THE DEALER TODAY. ALSO NOTICED LOTS OF DASHBOARD CRACKING COMPLAINTS. I ALSO HAVE A DASHBOARD THAT IS SERIOUSLY CRACKED. PAID TO REPLACE THE PART CLOSEST TO THE WINDOW, BUT THE DASHBOARD OVER THE INSTRUMENT PANEL WAS NOT REPLACED. ASKED DEALER TO REPLACE IT THREE TIMES, AND ALL THREE TIMES THEY SAID NONE WAS IN STOCK. ONE PERSON TOLD ME THAT THEY DON'T LIKE REPLACING THEM BECAUSE OF THE COMPLEXITY OF THE JOB. *TR
May 08, 2012
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE BLOWER WOULD TURN ON AND OFF AUTOMATICALLY AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE BLOWER EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN), IN WHICH THE INSTRUMENT PANEL LIGHTS ILLUMINATED PROPERLY FOR THIRTY DAYS BEFORE FAILING AGAIN. THE VEHICLE CURRENTLY NEEDS A NEW COMPUTER. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 120,000.
May 22, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND HAVE HAD TO REPLACE ALL THE HEATING AND COOLING COMPONENTS IN THIS TRUCK IN THE PAST FEW YEARS. LAST YEAR I STARTED HAVING AN ISSUE WITH THE HEAT/AC NOT WORKING UNLESS THE STEERING WHEEL WAS IN THE UP POSITION. I HAD ALL THE PARTS TO THE CONTROL BOARD BEHIND THE DASH REPLACED, ALL NEW KNOBS, ETC. STILL DIDN'T WORK. THEN WE STARTED DIVING INTO THESE SITES THAT TALK ABOUT ALL/ANY ISSUES THAT PEOPLE ARE HAVING WITH THIS MODEL TRUCK. SO WE SEE THAT WE NEED TO REPLACE THE REGISTER IN THE STEERING COLUMN. WELL THAT WORKED FOR ABOUT A WEEK AND NOW, AGAIN, IF I WANT AC/HEAT I HAVE TO RAISE THE STEERING UP AND DRIVE. NOT VERY SAFE!! ARE DEALERSHIPS HONORING RECALLS FOR THIS PART STILL? WHAT ABOUT ALL THE WIRING? DOES THAT NEED TO BE REPLACED TO STOP THE CONSTANT BLOWING UP OF THE REGISTER? THIS IS A GREAT LOOKING TRUCK BUT THE MONEY DUMPED INTO IT TO KEEP IT ON THE ROAD IS OUTRAGEOUS. I COULD HAVE PURCHASED TWO TRUCKS BY NOW. *TR
Aug 12, 2014
AIR CONDITIONING WORKS FINE, AS LONG AS THE VEHICLE IS MOVING. WHEN STOPPED AT TRAFFIC LIGHTS OR INTERSECTIONS, THE A/C GETS WARM, AS IF THE CONDENSER IS NOT WORKING. WHEN STARTING UP AGAIN, IT GETS COLD AFTER A BIT OF TIME. SEARCHED THE INTERNET, AND FOUND THIS IS A PROBLEM THAT OCCURS OFTEN, AND MANY SAID CHECK THE FUSE #39. ON AUG. 1, I CHECKED THE FUSE, AND FOUND THAT THE PLASTIC AND METAL PARTS OF THE FUSE HAD MELTED ONTO THE SPOT IT WAS PLUGGED INTO. ALL OF THE OTHER FUSES SEEM TO BE FINE, BUT THERE IS A TINY CHUNK OF METAL I CANNOT REMOVE FROM THE FUSEBOX TO PLUG IN ANOTHER FUSE, NOR DO I WANT TO PLUG IN ANOTHER FUSE, AS I DON'T KNOW WHY THE PREVIOUS ONE MELTED. I AM NOT SURE IF THIS IS COVERED IN ANY RECALLS. ALSO, WHEN I TRIED TO HAVE THE TRUCK INSPECTED, IT FAILED FOR THE CHECK ENGINE LIGHT, AND THERE ARE SEVERAL RECALLS LISTED IN THE POSSIBLE CAUSE LIST FOR THE CODE THAT REGISTERED IN THE INSPECTION MACHINE. *TR
Aug 06, 2012
1) INTERIOR BLOWER FAN: (24,000 MILES) FAN WOULD SHUT OFF AT TIMES. FIRST TOLD BY DEALER THE AIR INTAKE WAS BLOCKED WITH LEAVES AND THEY CLEANED IT OUT. TWO WEEKS LATER, I GOT THE RECALL THAT THE WIRING HARNESS FOR THE BLOWER WAS OVERHEATING. I HAD THE DEALER DO REPAIR FOR RECALL. THEY CLIPPED THE TWO LIGHTER WIRES AND REPLACED THEM WITH TWO 10 GAUGE WIRES. FAN STILL SHUTS OFF DUE TO TILTING STEERING WHEEL WITH HEAVIER WIRING NOT BEING FLEXIBLE ENOUGH. WIRES STILL GET VERY HOT. 2) RADIATOR FAN CONTROL RELAY: (90,000 MILES) CHECK ENGINE LIGHT CAME ON AND CODE WAS FOR RADIATOR FAN CONTROL RELAY CIRCUIT. RELAY WAS REPLACED. 3) ENGINE: (129,000 MILES) OIL SLUDGE CAUSED OIL NOT TO CIRCULATE PROPERLY CAUSING OIL PRESSURE GAUGE TO DROP TO ZERO AND BACK UP TO NORMAL ABOUT 4 TIMES. ENGINE OVER HEATED, WARPING HEADS AND DOING INTERIOR DAMAGE TO RODS AND BEARINGS. ENGINE HAD TO BE REPLACED WITH USED ENGINE. 4) PASSENGER WINDOW SWITCH: (FOR THE PAST 20,000 MILES) PASSENGER SIDE SWITCH WORKS INTERMITTENTLY. 5) PARKING LIGHTS: (149,000 MILES) WAS INFORMED BY ANOTHER DRIVER THAT I HAD NO TAIL LIGHTS. CHECKED FUSES AND RELAY AND EVERYTHING WAS OK. TOOK TRUCK TO GARAGE, THEY CHECKED AND COULD NOT FIND A PROBLEM. GARAGE CALLED DODGE DEALERSHIP, THEY TOLD THEM IT WOULD PROBABLY NEED THE FRONT CONTROL MODULE REPLACED. THE GARAGE DID NOT CHARGE ME AND TOLD ME THEY DID NOT WANT TO JUST START REPLACING PARTS COSTING OVER $200 TRYING TO PIN POINT A PROBLEM AND I NEEDED TO TAKE IT TO THE DEALERSHIP. THE DEALERSHIP CHECKED IT AND TOLD ME I WOULD NEED TO REPLACE THE POWER DISTRIBUTION MODULE AND THE FRONT CONTROL MODULE DUE TO BOTH HAVING AN INTERNAL SHORT. WHY BOTHER HAVING FUSES IF YOU CAN JUST HAVE CIRCUIT BOARDS COSTING OVER $200 EACH BLOW OUT? 6) IGNITION PARK LOCK: (149,000 MILES) GOT A RECALL NOTICE ABOUT IGNITION PARK LOCK NEEDING REPLACED. DEALERSHIP REPAIRED. THIS TRUCK DEFINITELY HAS ITS SHARE OFF DEFECTS, WITH THE ENGINE AND WIRING. MORE SHOULD BE DONE AS FAR AS RECALLS. *TR
Oct 24, 2008
STRUCTURE,UNKNOWN OR OTHER
3 complaints
SERIOUSLY CRACKED DASHBOARD, NO WRECKS OR DAMAGE TO CAUSE THE CRACKS. *TT
Oct 26, 2011
2002 DODGE RAM 1500 5.9L SPORT. I PAID A LOT OF MONEY FOR THIS SPECIAL ORDER TRUCK AND NOW THE DASH IS CRACKING ALL OVER????? NEVER HAD A NEW VEHICLE DO THIS IN ALL MY 54 YEARS. I LIVE IN TEXAS AND I KNOW IT IS HOT,BUT IT SHOULDN'T BE CRACKING LIKE IT IS,NONE OF MY OTHER CARS OR TRUCKS ARE CRACKING AT ALL, I TAKE GOOD CARE OF ALL MY VEHICLES SO WHY IS THE DODGE THE ONLY ONE CRACKING?I THINK IT SHOULD BE RECALLED TO GET THIS FIXED!! *KB
Jul 18, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 .THE CONTACT STATED WHILE ENTERING HIS VEHICLE HE NOTICED CRACKS ON THE DASHBOARD. THE MANUFACTURER HAD NOT BEEN CONTACTED ABOUT THE FAILURE. THE CONTACT HAS FOUND OTHER COMPLAINTS ABOUT THIS FAILURE ON THE NHTSA WEBSITE. UPDATED EVOQ 03/22/11
Sep 15, 2010
VISIBILITY,STRUCTURE
3 complaints
2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR
Dec 20, 2010
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE WAS UNABLE TO FEEL HEAT ON THE DRIVERS SIDE OF THE VEHICLE; ALL OF THE HEAT WAS ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THEY COULD DO NOTHING ABOUT THE PROBLEM. FURTHERMORE, THE DASHBOARD BEGAN TO CRACK. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 146,000. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Sep 16, 2010
WINDSHIELD FOGGING UP ON INSIDE DUE TO LEAKING HAND HOLDS. RESULTING IN VISUAL PROBLEMS ALONG WITH EXCESSIVE MOISTURE UNDER THE DASH PAD CAUSING CRACKING. ALONG WITH SAFETY CONCERNS WITH PASSENGER SIDE AIR BAG WORKING PROPERLY WHEN NEEDED AND ANY OTHER ELECTRICAL PROBLEMS ARISING FROM THE MOISTURE. DODGE IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT IT SUCH AS A RECALL. I FEEL THEY MUST BE HELD ACCOUNTABLE FOR THE DEFECTS. *TR
Aug 29, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC
3 complaints
WHEN ON THE SLIGHTEST ROUGH SURFACE, THIS TRUCK JUMPS AND BOUNCES ALL OVER THE ROAD. I LOSE ALL CONTROL OF THE TRUCK WHEN IT IS JUMPING. WORSE, THE BRAKES BOUNCE AND GRAB WHEN YOU APPLY THEM. DANGEROUS. WIDE SPREAD KNOWLEDGE OF THESE SAFETY ISSUES. NEED A RESOLUTION AND RECALL. *JB
Apr 20, 2006
WHILE DRIVING 40 MPH CONSUMER APPLIED THE BRAKES AND VEHICLE DID NOT STOP. THE FRONT WHEEL HUB ASSEMBLY BROKE ON DRIVER'S SIDE, CAUSING THE VEHICLE TO FLIP.*AK
Oct 25, 2004
2002 DODGE RAM 1500 I JUST BOUGHT HAS A SHKE OR SHIMMY AT BRAKING AND HIGHWAY SPEEDS. ON THE INTERSTATE WHEN DRIVING 50MPH TRUCK SHAKES. GO 70MPH TRUCK IS WORSE. SO GOING 50 TO 70 MPHS TRUCK SHAKES. THE FASTER I GO THE MORE VIOLENTLY IT SHAKES. THIS IS A REAL DISTRACTION WHILE DRIVING. TIRES ARE NEW, THEY SHOW NO WEAR. I HAVE BOUGHT IT WITH 23500 MILES ON IT. IT'S AL;SO A CERTIFIED TRUCK. WHEN STOPPING SOON AS YOU APPLY BRAKES IT SHIMMIES OR SHAKES VIOLENTLY. *AK
Jun 06, 2003
SERVICE BRAKES
2 complaints
Dodge Ram 2002 ABS brake module failure. No recourse for repairs. Dodge has rendered this part obsolete and although they have the technology to repair or replace it they neglect to help thousands of vehicle owners.
Nov 13, 2024
The brakes failed due to corrosion of the brake line from the master cyl. to the LH front brake flex hose. The brake fluid simply came out of the line. There was insifficient fluid pressure to do any wheel braking. Luckily, I had just moved off from a stop and was applying the brakes to slow down on a bend. The corrosion occured under a plastic clip that is there to keep adjacent brake lines from vibrating against each other. The corrosion occured in an area that is not inspectable unless the front wheel and wheel arch cover is first removed.
Jun 30, 2021
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
2002 DODGE RAM 1500 QUAD CAB SPORT 4X2 1. GAS PEDDLE HAS TO BE PRESS DOWN AT ALL TIME IN ORDER FOR TRUCK TO STAY ON ONCE I LET GO OF GAS PEDDLE TRUCK STALLS. 2.FIRST DAY I BOUGHT TRUCK FROM DEAL I ASK IS THIS FAINT SOUND COMING FOM TRANSMISSION, I WAS TOLD DODGE DEALER THATS A SOUND THAT TRASMISSION MAKES, I SAID REALLY. 3.INTERIOR TOP DSAH SO THIN SUN IS ABLE TO CRACK DASH BY IT SELF WITH THE HOT HEAT AND SHARP PLASTIC AND ITS NOW DANGEROUS ITS BECOME A HAZAD TOALL OCCUPANTS OR PEDESTRIANS PASSEGERS. 4. THE WHOLE BACK TAIL LIGHT FOUND HANGING TRIED TO HOOK IT BACK UP ITS MADE OF PLASTIC COMPONENTS CRACK WITH NOWAY OF HOOKING IT WITH NUTS SO FOR NOW I TYPE IT IN PLACE, ITS TRULY FALLS UNDER A RECALL. 5.AC WORKS BUT NO HEATER. 6.MIRROR COVER ON PASSENGER SIDE HAS FALLEN OFF ON FREEWAY. 7.ALL ENGINE COMPONENTS SEEM TO BRAKE TO FAST DUE TO BEING MADE OF PLASTIC CLIPS WIRES NOT STABLE TO HOLD ON TO DEVICES, HOSES FALL OFF, CRACK INTO DEVICES WHICH CAUSE VEICHAL PROBLEMS AND ISUSSES THAT AFFECT MULITIPLE HAZARDS TO TRUCK SPEED CONTROL, SUSPENSION, STEERING,FUEL/PROPULSION,LIGHTING,POWERTRAIN, BRAKES,ENGINE,ELECTRICAL,ELEC, /STABILITY,AIR BAGS, BODY, WHEELS,SEATS,SEAT BELTS,VISIBILITY/WIPERS, IN GENERAL ALL ASPECTS HAS SOME KIND OF HAZARDOUS COMPONETS THAT NEED MANDATORY RECALLS.
Sep 14, 2016
2002 DODGE RAM QUAD CAB SPORT 4X2 (1.)GAS PEDDLE HAS TO BE PRESS DOWN AT ALL TIME IN ORDER FOR TRUCK TO STAY ON AND ONCE I LET GO OF GAS PEDDLE TRUCK STALLS. (2.)FIRST DAY I BOUGHT TRUCK FROM DEALERSHIP I ASK, IS THAT FAINT SOUND COMING FROM TRANSMISSION, I WAS TOLD BY DODGE DEALER THATS THE SOUND TRANSMISSION MAKES,I SAID REALLY. (3.)INTERIOR TOP DASH SO THIN SUN IS ABLE TO CRACK DASH BY ITS SELF WITH THE HOT HEAT AND DASH PLASTIC IS SHARP AND DANGEROUS ITS BECOME A HAZARD TO ALL OCCUPANTS OR PEDESTRIANS, PASSEGERS. (4.)THE WHOLE BACK TAIL LIGHT FOUND HANGING TRIED TO HOOK IT BACK UP ITS MADE OF PLASTIC COMPONENTS CRACK WITH NO WAY OF HOOKING IT WITH NUTS, SO FOR NOW I TAPE IT IN PLACE, IT TRULY FALLS UNDER A RECALL. (5.)AC WORKS BUT NO HEATER SLITE WARM. (6.)MIRROR COVER ON PASSENGER SIDE HAS FALLEN OFF ON FREEWAY. (7.)ALL ENGINE COMPONENTS SEEM TO BRAKE TO FAST DUE TO BEING MADE OF PLASTIC CLIPS WIRES NOT STABLE TO HOLD ON TO DEVICES ONCE THEY BRAKE OFF, SOME ALSO CRACK OFF INTO DEVICES, CRACK INTO DEVICES WHICH CAUSE VEHICLE PROBLEMS AND ISSUES THAT AFFECT MULITIPLE HAZARDS TO TRUCK SPEED, SUSPENSION, STEERING, FUEL/PROPULSION, LIGHTING, POWERTRAIN, BRAKES, ENGINE, ELECTRICAL, ELE/ STABILITY, RIR BAG, BODY, WHEELS, SEAT BELT, VISIBILITY/WIPERS, IN GENERAL ALL ASPECTS HAS SOME KIND OF HAZARDOUS COMPONENTS THAT NEEDS MANDATORY RECALLS.
Sep 14, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
WHEN I TURN ON THE HEATER THE BLEND DOOR AND ACTUATOR MAKE A POPPING SOUND WHEN TURNED HEAT ON , BLEND DOORS BROKEN AND ACTUATOR NOT WORKING PROPERLY. IT OCCURS WHILE VEHICLE STATIONARY AND IN MOTION WHEN HEAT IS TURNED ON.
Jan 20, 2016
DASHBOARD CRACKED, LAMP LIGHT IS ON AND ALARM KEEPS DINGING. CHECKED ALL LIGHTS AND THEY ARE ALL WORKING.
Aug 09, 2015
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
ON JULY 8, 2012, THE MOTHER CARRIED HER 2 YEAR-OLD DAUGHTER TO HER HUSBAND'S PARKED 2002 DODGE RAM 1500 PICKUP EQUIPPED WITH A MANUAL TRANSMISSION. THE MOTHER OPENED THE PASSENGER DOOR, INSERTED THE IGNITION KEY INTO THE IGNITION SWITCH, TURNED THE KEY AS THE MOTHER WAS TRYING TO ACTIVATE THE AIR CONDITIONER AND COOL THE VEHICLE DOWN BEFORE HER HUSBAND CAME OUT TO DRIVE THEM HOME FROM CHURCH.THE VEHICLE WAS IN 1ST GEAR AND LURCHED FORWARD WHEN THE KEY WAS TURNED.THE SPEED OF 2 MPH AT TIME OF INCIDENT IS AN APPROXIMATION ONLY. THE MOTHER WAS STRUCK BY THE MOVING VEHICLE WHICH KNOCKED HER CHILD FROM HER ARMS TO THE PAVEMENT. THE CHILD SUFFERED SEVERE HEAD TRAUMA AND WAS REMOVED TO THE HOSPITAL BY AMBULANCE. THE CHILD LATER DIED IN THE EMERGENCY ROOM. THE ACCIDENTAL DEATH WAS CAUSED BY FAILURE OF THE CLUTCH IGNITION INTERLOCK SAFETY SWITCH, COMPRESSION SPRING, AND ATTENDANT PARTS. THIS IS THE SAME DEFECT INVOLVED IN RECALL NO.14V795000 AND IS AT LEAST THE SECOND DEATH CAUSED BY THIS SAME DEFECT. THE ONLY DIFFERENCE IS THAT RECALL NO. 14V795000 COVERS VEHICLES BACK TO ONLY 2004, AND THIS VEHICLE IS A 2002 MODEL YEAR. *TR
May 07, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. PAM
Jun 26, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
2 complaints
2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUSE THIS IS INTERMITTENT WE CANNOT DUPLICATE THE PROBLEM TO DETERMINE IF THE OUTSIDE BULBS ARE FLASHING LEFT OR RIGHT, THEREFORE WE WORRY THEY MIGHT BE INCORRECTLY SIGNALING OUR INTENTIONS TO OTHER DRIVERS. WHILE SEARCHING ON-LINE FOR A SOLUTION BEFORE WE DETERMINE A REPAIR COURSE OF ACTION, WE DISCOVERED THIS IS COMMON TO THE DODGE RAM TRUCKS FROM 2002 THROUGH AT LEAST 2008 MODEL YEAR TRUCKS, BUT THE DEALER DID NOT MENTION OR ADDRESS IT IN ADVANCE OF FAILURE. WE PAID IN ADVANCE FOR A SEVEN YEAR 100% WARRANTY WITH NO DEDUCTIBLE, WHICH HAS NOT EXPIRED. WE BELIEVE DODGE HAD PRIOR KNOWLEDGE OF THE WEAKNESS AND COULD HAVE REPAIRED IT DURING THE NO-DEDUCTIBLE WARRANTY PERIOD. THE PASSENGER DOOR WINDOW SWITCH CONTINUES TO FAIL. ITS A SIMPLE PLUG-IN MODULE AND I HAVE REPLACED IT TWICE WITH THE FACTORY PART, AND NOW ITS INTERMITTENT AGAIN AFTER LESS THAN ONE YEAR. FROM THE MILEAGE ITS CLEAR WE ARE NOT WEARING OUT SWITCHES. *TR
Feb 17, 2012
1) THERE WERE NO INCIDENTS LEADING UP TO THE VEHICLES FAILURES. 2) THE HEADLIGHTS WILL NOT SHUT OFF WHEN ENGINE IS ON / THE WINDSHIELD WIPERS AND PUMP ARE INOPERABLE. THEY BOTH OCCURRED AT THE SAME TIME. FAMILY WAS STUCK ON RAINY HIGHWAY FOR SEVERAL HOURS. 3) DODGE SERVICE "THINKS" THE POWER DISTRIBUTION CENTER MAY HAVE SHORTED OUT THE ELECTRONIC CONTROL MODULE AND RECOMMEND REPLACE BOTH -$750 THERE IS A BACK ORDER FOR BOTH PARTS - APPARENTLY THERE ARE MANY REQUESTS. PART #'S 56045433AF AND 56051036AD. *AK
Mar 07, 2005
VISIBILITY,EQUIPMENT
2 complaints
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN WARM WEATHER CONDITIONS, THE AIR CONDITIONER SYSTEM BECOMES INOPERATIVE. ALSO, IN COLD WEATHER CONDITIONS, THE DEFROSTER DOES NOT WORK PROPERLY. THE FAILURE CAUSES IMPAIRED VISIBILITY IN INCLEMENT WEATHER AND COULD RESULT IN A CRASH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V078000 (STEERING:COLUMN). THE CONTACT WOULD HAVE TO INSTALL A WIRING HARNESS OVERLAY AT THE COST OF $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER REFERRED HIM TO THE DEALER. THE FAILURE MILEAGE WAS 71,000 AND CURRENT MILEAGE WAS 88,000.
Dec 29, 2008
WIESNER DODGE, 26529 S.W. FREEWAY, ROSENBURG, TX77471 TRUCK WAS TAKEN IN FOR A RECALL ON THE BLOWER MOTOR, THE DEALER REPLACED BLOWER MOTOR BUT WAS REFUSING TO HOOK THE ALARM BACK UP. *AK
Jun 10, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
MY 2002 RAM 1500 HAS PROBLEMS HOLDING THE IDLE IT FLUCTUATES UP AND DOWN. WHEN I FIRST BOUGHT IT THE IDLE WAS SO LOW IT CUT OFF ONCE. THEY MADE A COMPUTER ADJUSTMENT THEN THAT WORKED FOR A LITTLE WHILE. I HAVE HAD TO HOLD THE BRAKE DOWN HARDER THAN NORMAL AT A STOP. THIS HAPPENS ALL THE TIME. I HAVE CLEANED THE THROTTLE BODY REPLACED AIR FILTER. SEEMS LIKE ANOTHER COMPUTER PROBLEM TO ME. *TR
Oct 14, 2008
OIL PAN WAS REPLACED DUE TO RUST. COVERED BY WARRANTY, WITH $100 DEDUCTIBLE. APPARENTLY CHRYSLER CAN'T BUILD A PAN THAT WILL LAST A FULL FIVE YEARS. ALSO, ON THIRD SET OF BRAKES AT 81K MILES. APPARENTLY, AS SOON AS I TRADED MY TOYOTA, I STARTED DRIVING LIKE AN OLD LADY. EITHER THAT, OR THE BRAKES ON THE TRUCK ARE SUBSTANDARD. EMERGENCY BRAKE HANDLE BROKE IN LESS THAN 1 YEAR. ETC..........
Jun 12, 2007
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR
Jan 16, 2008
PRIOR TO TAKING DELIVERY OF THE VEHICLE THE BATTERY WAS REPLACED. AFTER SEVERAL TIMES OF SERVICE FOR HEADLIGHT FAILURES, WON'T JUMP START, REPLACED BATTERY, 7 MO. LATER. AFTER SEVERAL OTHER ATTEMPTS WAS INFORMED OF NEED WIRING HARNESS DUE TO AFTER MARKET REPLACEMENT OF HEADLAMP. REPLACED HEADLAMPS TO FACTORY AND 3RD DEAD BATTERY. I HAVE INVESTED $1100 SINCE THE SECOND DEAD BATTERY. DEALER SAYS BATTERY HAS NOTHING TO DO WITH ELECTRICAL WIRING HARNESS???? MOST OCCURANCES DURING EXTENDED WARRANTY PERIOD. *AK
Dec 16, 2004
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
EXCESSIVE CRACKS HAVE FORMED IN BOTH DASHBOARD PIECES. THE PLASTIC HAS BECOME VERY BRITTLE AND SHARP PIECES ARE BEGINNING TO FALL INTO THE WIRING UNDERNEATH. NOTHING PARTICULAR HAPPENED THAT CAUSED IT, THEY JUST APPEARED OVERNIGHT. CONVERSATIONS WITH THE LOCAL DODGE DEALER AND CHRYSLER CUSTOMER SERVICE YEILDED NO ASSISTANCE. I AM CONCERNED OF THE SHARP EDGES OF THE PLASTIC FALLING INTO THE DASHBOARD WIRING AND CAUSING ELECTRICAL FAILURES WHILE DRIVING OR, IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF THE SHATTERING PLASTIC IMPALING THE DRIVER OR PASSENGER. *CN
Jan 04, 2008
THE PASSENGER AIR BAG DEACTIVATED AND CANNOT BE REACTIVATED DUE TO INSTALLATION OF A HANDICAPPED POWER CHAIR. *NM THE PASSENGER AIR BAG LIGHT STAYED OFF MAJORITY OF THE TIME. THE SERVICE DEPT INFORMED THE CONSUMER THAT THERE WAS NO WAY TO ACTIVATE THE AIR BAG IF THE PASSENGER SEAT WAS REMOVED. THE COMPANY WHO INSTALLED THE SEAT STATED THAT THEY FAILED TO HOOK UP A WIRE. *SC *JB
Jun 20, 2005
SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
FRONT AXLE, I HAVE REPLACED THE FRONT AXLES OF MY 2002 DODGE RAM 1500 4X4 ON BOTH SIDES AT 100,000 MILES AND THE AXLE ON THE RIGHT SIDE IS NOW GONE OUT AGAIN, 1.5 YEARS LATER. THE OIL PUMP HAS GONE OUT ALONG WITH ALL THE TENSIONERS, REAR AXLE IS GOING OUT, TRUCK OVERHEATS AND NO ONE CAN FIND THE PROBLEM. *TR
Sep 20, 2007
LEFT FRONT CONTROL ARM WERE NOT REPLACED, ONLY THE BRAKE PADS. DEALERSHIP CLAIMED THIS WOULD FIX THE PROBLEM. HOWEVER, THERE WAS STILL A CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA. CONSUMER'S INSPECTION REVEALED THAT ON BOTH SIDES THE PIVOT ARMS WERE LOOSE AND HAD ROTATED SEVERAL TIMES HITTING THE SUSPENSION ARM FRAME MOUNT AREA AND THERE WERE GOUGES IN THE FRAME MOUNT. FURTHER INSPECTION ALSO REVEALED EXHAUST LEAK ON THE BOTTOM SIDE OF THE MUFFLER AT THE BACK WELD OR SEAL OF THE UNIT. CONSUMER PLANNED ON TAKING VEHICLE TO ANOTHER DEALERSHIP. *TT *JB *TS
Mar 07, 2003
AIR BAGS,SEAT BELTS
2 complaints
THE CONSUMER WAS INJURED WHEN THE AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT. *PH CONSUMER HAD TWO SURGERIES SINCE THE ACCIDENT AND HAD BEEN UNABLE TO RECEIVE ANY HELP REGARDING THE ACCIDENT. *PH *SC (PASSENGER SUBMITTED REPORT) THE SEAT BELT FAILED AS WELL. UPDATED 07/17/06. *JB *NM UPDATED
Dec 01, 2006
AT 25MPH VEHICLE CRASHED, UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE SUDDEN IMPACT CAUSED CONSUMER TO HIT THE STEERING WHEEL CAUSING CONTUSIONS TO STERNUM AND BREAST. THE SEATBELT DID NOT LOCK. CONSUMER WAS TO THE LEFT SIDE OF THE STEERING WHEEL IN BETWEEN THE DOOR AND STEERING WHEEL. *JG
Jun 12, 2002
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
DT*: THE CONTACT STATED WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE SPUTTERED. THE CHECK ENGINE, AIRBAG, AND CHECK GAUGES LIGHTS ILLUMINATED. THE DEALERSHIP WAS ALERTED. UPDATED 03/28/06
Mar 14, 2006
VEHICLE HAS LUNGED FORWARD WHILE IN DRIVE. ENGINE IDLE ELECTRONICALLY ADVANCES WHILE TRANSMISSION IN DRIVE, DRIVER MUST KEEP FOOT FIRMLY DEPRESSED ON BRAKE TO AVOID ACCIDENT. ALSO HAVING SIGNIFICANT ELECTRICAL PROBLEMS - SPECIFICALLY GAUGES DO NOT FUNCTION PROPERLY AND HORN/LIGHTS ENGAGE. PROBLEMS ARE INTERMITTENT. *NLM
Mar 21, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
TRUCK BEGAN TO VIBRATE DRAMATICALLY UPON BRAKING. THE ROTORS WERE WARPED, THE BRAKE PADS IN THE FRONT WERE TOO SMALL AND WAS CAUSING THE PROBLEM, A CLUNKING NOISE HAD STARTED COMING FROM THE REAR AS TIME PROGRESSED AND RETURNED AFTER REPAIRS. *SC AT 30,000 MILES THE ENTIRE REAR DIFFERENTAIL WENT OUT.
Jan 05, 2005
RECALL REPAIR 02V159000 CONCERNING TRUCK AXLE FLANGES WELD WHICH MAY FATIGUEAND ALLOW BRAKE CALIPER TO ROTATE, CAUSING REAR BRAKE TUBE TO AND LEAK, RESULTING IN A PARTIAL BRAKE LOSS AND EXTENDED STOPPING DISTANCE WERE NOT DONE BY DEALER DUE TO LACK OF PARTS. *AK
Mar 19, 2003
SUSPENSION,TIRES
2 complaints
AT SPEEDS ABOVE 30 MPH, VEHICLE DEMONSTRATES LACK OF CONTROL WHEN ENCOUNTERING ROUGH/UNEVEN ROAD SURFACE. VEHICLE EXPERIENCES EXCESSIVE JUMP/BOUNCE IN FRONT AND REAR SUSPENSION. TIRE PRESSURE DECREASED FROM TIRE MANUFACTURER RECOMMENDED 44 PSI TO DODGE RECOMMENDED 35 PSI. THIS ACTION HELPED TO RESTORE LOW SPEED CONTROL. VEHICLE STILL HAS CONTROL LOSS AT HIGHWAY SPEEDS OF 65 MPH AND GREATER. DEALER CONTACTED AND STATED HAD NOT HEARD OF THE PROBLEM, BUT WOULD LOOK INTO PROBLEM. NOTE: VEHICLE IS A SWB STANDARD CAB VERSION OF THE RAM 1500. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768036
Oct 02, 2002
WHILE DRIVING THE VEHICLE HIT A BUMP LOSING CONTACT WITH THE ROAD AND JUMPED INTO ANOTHER LANE, THE VEHICLE ALSO HYDROPLANES WHILE BEING DRIVEN IN RAINY WEATHER, THE DEALER HAS BEEN CONTACTED ABOUT THESE PROBLEMS. *AK
Jul 17, 2002
SUSPENSION,UNKNOWN OR OTHER
1 complaint
To put it as simple as I can describe it is a death wobble. that occurs every time you hit a bump in the road, hole, or pot hole. This truck has always had this death wobble from factory. The reason why this is a safety issue is because it causes the steering wheel to go out of balance and go into other lanes in the road and potentially cause an accident.
Jul 13, 2023
AIR BAGS,UNKNOWN OR OTHER
1 complaint
While traveling at normal speeds approximately 40 mph a car ran a stop sign I t-boned them on their passenger side with my front end I hit them at approximately 40 mph my airbags did not deploy my face and chest hit the steering wheel and dash
Oct 12, 2021
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
2002 DODGE RAM 1500 4X4 5.9L WAS DRIVING DOW HEY 10 WHEN MY BACK TRIES LOCKED UP COULDN'T GET IT IN GEAR OR OUT ALMOST CRASH WHEN GOT IT ON TO SIDE OF ROAD AND STOPPED WHEN IT FINALLY WAS ABLE TO GO IN A GEAR IT WAS REVERSES AND IT WOULD JUST MAKE THIS GOD AWFUL GRINDING NOSE TRUCK WAS TOWED BACK HOME
Mar 18, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
WHILE DRIVING ALL OF THE GAUGES HAVE QUIT WORKING HEADLIGHTS STAY ON WILL NOT TURN OFF.
Jul 01, 2019
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HELLO, I HAVE HAD A PROBLEM WITH MY DODGE RAM THE FUEL LINE SYSTEM JUST CRACKED AND CAUSED MY VEHICLE TO CATCH FIRE AND BLOW UP WHILE MYSELF IN MY 7 YEAR OLD GRANDDAUGHTER WAS IN THE VEHICLE MY VEHICLE HAS BEEN MAINTAINED SINCE DAY ONE WHEN I BOUGHT IT BRAND NEW NEVER HAVING PROBLEMS WITH IT OTHER THAN YOUR WILL WELLS WERE NEVER DRILLED OUT TO DRAIN THE WATER IN THE BACK I WOULD LIKE TO KNOW IF YOU HAVE HAD OTHER ISSUES WITH THIS VEHICLE ON THE SAME INCIDENT. MYSELF IN MY GRANDDAUGHTER INHALE VERY TOXIC FUMES BEFORE WE WERE ABLE TO GET OUT THE TRUCK AS IT WAS ON FIRE AND INCHES AWAY WHEN IT EXPLODED.PICS AND REPORT WONT DOWNLOAD THANK YOU
Jun 18, 2019
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. AN INDEPENDENT TOWING COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE WIRE HARNESS CONVERTIBLE BOX HAD A LOT OF CORROSION AROUND IT AND NEEDED TO BE REPLACED. A COLLISION SHOP WAS CONTACTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Jun 13, 2019
VISIBILITY/WIPER
1 complaint
TAKATA RECALL. NO HEAT FROM DRIVERS SIDE HVAC, THIS CAUSES VISIBILITY PROBLEMS CAUSE POOR WINDOW DEFROSTING. WIFE IS DISABLED WITH NO INCOME CAN'T AFFORD THE HUNDREDS OF DOLLARS FOR SERVICE OR AFFORD A NEWER VEHICLE. NEVER HAD HEAT PROBLEMS IN ANY OF MY OLDER VEHICLES LIKE THIS. BEEN THIS WAY FOR 4 YEARS NOW.
Nov 29, 2018
STEERING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRAME AROUND THE STEERING BOX DISCONNECTED FROM THE STEERING DUE TO EXCESSIVE RUST. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Nov 09, 2018
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE FCM AND PDC ARE EXTREMELY BAD ON THE 2002 DODGE. THEY CORRODE CAUSING YOUR BRAKE LIGHTS, BLINKERS, HEADLIGHTS AND EMERGENCY FLASHER NOT TO WORK. DODGE SHOULD HAVE BEEN MANDATED TO RECALL AND REPLACE BOTH PARTS ON EVERY TRUCK. THE CORROSION IS DO TO THE POOR DESIGN OF THE PDC "FUSE BOX" WITH HOLES IN THE BOTTOM ALLOWING WATER AND MOISTURE TO ENTER THE PDC AND START TO CORRODE. THIS IN TURN CAUSING THE FCM " FRONT CONTROL MODULE" TO SHORT OUT. THIS IS A SEVERE DANGER TO THE TRUCK OWNER AS WELL AS OTHER MOTORISTS AND PEDESTRIANS ON THE ROAD. THIS IS A VERY SERIOUS MATTER AND NEEDS TO BE LOOKED IN TO AND FIXED. I HAVE PERSONALLY EXPERIENCE THIS AND HAVE ALMOST BEEN HIT SEVERAL TIMES BY MOTORISTS BEHIND ME DO TO THE FACT MY TAILLIGHTS QUIT WORKING AND MY BLINKERS DID AS WELL. I HAVE REPLACED MY FCM AND PDC 4 TIMES ALREADY AND EACH ONE SHORTS OUT AFTER A YEAR. THAT'S $600-$1200 EACH TIME. DODGE IS RESPONSIBLE FOR THIS PROBLEM.
Apr 12, 2018
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
MY DASHBOARD HAS HOLE IN IT. ITS BEEN CRACKING FOR A WHILE AND REALLY DIDN'T PAY ATT
Jan 16, 2018
AIR BAGS,STRUCTURE,ENGINE
1 complaint
CAR ACCIDENT OCCURRED WHEN VEHICLES BACK CAB HYDROPLANED AND FISHTAILED OUT OF CONTROL AT LESS THEN 25MPH AND HIT A TREE HEAD ON. NO AIRBAG DEPLOYED AND DRIVER WAS HURT.
Apr 13, 2017
AIR BAGS,WHEELS,ENGINE
1 complaint
I AM BEING IGNORED ON A SEAT BELT RECALL NEARLY ALL 4.7 ENGINES HAVE OIL PAN FAILURE
Oct 01, 2015
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
I WAS ON MY WAY HOME FROM PICKING UP MY PAYCHECK DRIVING ON THE HIGHWAY IN THE FAST LANE DOING AROUND 70 MPH WHEN ALL OF A SUDDEN MY TRUCK SHUT DOWN WITH NO WARNING AND THEN RESTARTED. I IMMEDIATELY GOT OFF OF THE HIGHWAY AND TOOK BACK ROADS. ABOUT 1.5 MILES FROM MY HOME AT A RED LIGHT THE TRUCK ONCE AGAIN SHUT DOWN COMPLETELY, NO ENGINE, NO ELECTRIC, NOTHING, IT WAS COMPLETELY DEAD ON A FAIRLY BUSY ROAD. I HAD TO HAVE THE TRUCK TOWED HOME AND HAVE NOT BEEN ABLE TO GET IT STARTED AT ALL. I WENT ONLINE TO SEE WHAT MIGHT BE THE CAUSE AND HAVE FOUND MANY RELATED CASES TO WHAT I AM DEALING WITH.
Aug 25, 2015
UNKNOWN OR OTHER,ENGINE
1 complaint
CRACKED DASHBOARD. PARTS OF THE DASHBOARD ARE FALLING DOWN INTO AIR CONDITIONER AND EVERYTHING ELSE UNDER IT. THERE ARE PARTS OF THE FOAM THAT ARE FLYING OUT OF THE AIR CONDITIONER VENTS AND PIECES ARE COMING OUT THE VENTS, HEAS HAVE BEEN REPLACED AND NOW ENGINE SOUNDED LIKE IT EXPLODED NOW IT NEEDS AN ENGINE VEHICLE MODEL YEAR HAS MANY KNOWN NON RECALLED ISSUES
Aug 05, 2015
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
DASHBOARD BEGIN CRACKING AND FINALLY IN A COUPLE DAYS OF WEEKS BROKE APART COMPLETELY AS I HAD BEEN IN A CRASH.I CALLED THE COMPANY THEY SAID THE WARRANTY HAD EXPIRED.I TOLD THEM I HAVE 1992 FORD AEROSTAR WHOSE DASHBOARD WAS COMPLETELY .INTACT AND THAT IT WAS MUCH OLDER IT HAD TO BE A STRUCTURAL DEFECT. THEY OFFER TO PAY HALF WHICH MEANT I HAD TO PAY 500.00 DOLLARS, WHICH I DIDN'T HAVE. I FELT THEY SHOULD PAY ALL OF IT. ALSO THE AIRBAG LIGHT IS ON AND THE RPM ACCELERATE WITHOUT ME PUSHING THE GAS PEDAL.I TOOK MANY TIMES TO THE DEALERSHIP AND THEY SAID THEY WOULD FIX IT BUT THEY NEVER DID. *TR
Oct 25, 2014
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. HOWEVER, THE CHECK ENGINE LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE OVER HEATED MULTIPLE TIMES. IN ADDITION, THE DASHBOARD BEGAN TO CRACK AND LATER COLLAPSED. THE CONTACT NOTICED THAT THE CRACK WAS NEAR THE AIR BAG AND COULD POTENTIALLY INADVERTENTLY DEPLOY THE AIR BAG. THE FAILURE CAUSED THE ENTIRE INSTRUMENT PANEL TO MALFUNCTION. THE CONTACT STATED THAT THE PIECES FROM THE DASH BOARD FELL INTO THE AIR VENTS CAUSING THE A/C UNIT TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENGINE AND DASHBOARD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Sep 17, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
VEHICLE PROBLEM FIRST STARTED WHEN TURNING STEERING WHEEL TO THE RIGHT ENTIRELY. CURRENTLY VEHICLE AIRBAG LIGHT COMES ON AND OF THROUGH ALL RANGES OF STEERING. *JS
Jul 06, 2014
STRUCTURE,ELECTRICAL SYSTEM
1 complaint
DRIVING ON FLAT SURFACE STREET, HEARD LOUD POPPING NOISE. LATER REALIZED IT WAS THE DASH POPPING AND NOTICED MULTIPLE STRAIGHT CRACKS BEGINNING IN THE CORNERS OF DASH VENTS, GRADUALLY EXPANDING. CREATES MULTIPLE SMALL, SHARP SHARDS OF PLASTIC. POTENTIAL FOR NUMEROUS PROJECTILES OF PLASTIC IF EVER THE AIRBAGS WERE TO DEPLOY NOT TO MENTION NOW THAT THE ENTIRE DASH IS WEAKENED SMALL PARTS INTERMITTENTLY FALL INTO THE DASH AREA CAUSING ELECTRICAL PROBLEMS WITH ALL THE GAUGES, CAUSING WARNING LIGHTS TO ILLUMINATE AND POTENTIAL FOR FIRE IS OBVIOUS CONSIDERING OTHER DODGE RECALLS FOR WIRING PROBLEMS IN THIS MODEL TRUCK. *JS
Sep 02, 2013
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
VEHICLE HAS SEVERE DASH CRACKING. POWER WINDOWS ARE NOT WORKING AND LAMP INDICATOR WILL NOT SHUT OFF CAUSING ONGOING BEEPING. CONCERNED THAT DASH PARTS ARE STUCK INSIDE CAUSING DRIVING CONDITIONS TO BE UNSAFE. WOULD LIKE TO BE NOTIFIED IF AN INVESTIGATION HAS BEEN DONE TO REMEDY THE PROBLEMS AT DEALER COST. *TR
Aug 14, 2013
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
THERE WAS AN ELECTRICAL FAILURE IN THE WIRING SYSTEM FROM THE FUSE BLOCK THIS IS KNOWN TO BE A COMMON PROBLEM WITH THE DODGE RAMS THE ABS LIGHT, BRAKE LIGHT AND AIRBAG LIGHT AS WELL AS THE ENGINE LIGHT ALL COME ON ALSO THE ODOMETER AND SPEEDOMETER ALSO STOP WORKING. THIS STOPS THE ABS SYSTEM FROM WORKING AS WELL AS THE AIRBAGS I HAVE HAD TO CHANGE THE FUSE BLOCK AS WELL AS THE REAR SPEED SENSOR, AND THE DASH CLUSTER BECAUSE OF THIS OVER A THREE YEAR PERIOD NOW, THE FIRST TIME ALL OF MY LIGHTS STOPPED WORKING AS WELL AS THE DASH GAUGES AND DOOR LOCKS. WHY IS THIS AND ONGOING PROBLEM WITH THIS AND NOTHING SEEMS TO GET DONE ABOUT IT THE FIRST TIME I GOT A COPY OF A SERVICE BULLETIN AND DODGE TRIED TO TELL ME IT WAS ONLY GOOD FOR DIESEL MODELS AND I HAVE THE SAME ISSUES. THERE SEEMS TO BE A REAL HISTORY OF THESE PROBLEMS WITH THIS VEHICLE AND THE DEALERS ARE ALL AWARE OF THIS. *TR
Jun 14, 2013
POWER TRAIN,WHEELS
1 complaint
I HAVE HAD TROUBLE WITH MY POWER TRAIN AND WHEEL TWICE,THE FIRST INCIDENT THE FRONT WHEELS BROKE APART COMPLETELY, I WAS DRIVING AT A SLOW SPEED SO NO INJURIES EXCEPT TO THE HIGHWAY I HAD IT REPLACED AND LESS THAN THREE YEARS HAD TO BE REPLACED AGAIN. MY DASH IS CRACKED SO BAD IT LOOKS JUST AWFUL.I HAD NO IDEA SO MANY OTHER PEOPLE HAD THE SAME PROBLEM. I WAS NEVER NOTIFIED ABOUT THE RECALL ON THE POWER TRAIN. I AM VERY DISAPPOINTED ABOUT THAT. I HAVE SEVERAL GRAND KIDS THAT RIDES WITH ME. I SHOULD HAVE BEEN NOTIFIED, AND SEND A REPLACEMENT LETTER. THE UNKNOWN OR OTHER IN THE AFFECTED PARTS IS MY DASH. *TR
May 05, 2013
VEHICLE SPEED CONTROL,WHEELS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
GAS PEDAL STUCK, AND CAUSED UNINTENDED ACCELERATING WHILE MAKING A LEFT TURN ONTO A BUSY STREET. VEHICLE SPUN OUT WHILE MY HUSBAND TRIED TO GET THE PEDAL UNSTUCK THE TRUCK SPUN OUT MORE AND TURNED A 180 FACING ONCOMING TRAFFIC BACK PASSENGER TIRE HIT AGAINST THE CEMENT MEDIAN KNOCKING THE TIRE IN AND BUSTING THE AXEL. *TR
Feb 17, 2013
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR
Oct 19, 2012
VEHICLE SPEED CONTROL,ENGINE
1 complaint
SHORTLY AFTER ENTERING HIGHWAY 281, MY ENGINE FELL ON IT'S FACE. I PUSHED THE GAS PEDAL BUT GOT NOTHING BUT RPM'S FROM THE ENGINE. I BEGAN TO MOVE OVER TO THE RIGHT WITH NO POWER, LITTLE STEERING, A DASH FULL OF ERROR LIGHTS, AND DOING MY BEST NOT TO GET HIT BY PASSING VEHICLES. ONCE I GOT TO THE SIDE OF THE ROAD, THE ENGINE WASN'T RUNNING. I STARTED THE ENGINE AND CHECKED MY GAUGES. THE CHECK ENGINE LIGHT WAS ON, THE WATER TEMP WAS NEAR THE RED ZONE, AND THE ENGINE SOUND LIKE BOWLING BALL IN A DRYER. THERE WAS FLUID ON THE GROUND OR SMOKE FROM THE TAILPIPES SO I FELT IT WAS SAFER TO GET OFF THE HIGHWAY WITH THE TRUCK. NEAR THE EXIT, I PULLED IN A STATION WHERE I CHECKED THE TRUCK AND TOP-OFF THE WATER. THE SOUND WAS LIKE A DROPPED ROCKER ARM. I HAD THE TRUCK TOWED TO THE DEALER WHERE THEY FROM THE "FACTORY" COATING INSIDE THE OIL PAN HAD DELAMINATED AND WAS SUCKED INTO THE PICKUP TUBE. THE COATING THEN PLUGGED THE SCREEN AND PICKUP TUBE. I CALLED DODGE CARES AND THEY TRIED TO BLAME ME THEN THE OIL. I TOLD THEM I'VE NEVER USED ADDITIVES, ALWAYS USE MOBIL ONE, AND I HAD RECEIPTS DATING BACK TO THE DAY I DROVE THE TRUCK OFF THE LOT NEW. THEY CLAIMED THIS WAS A NON-ISSUE AND IT HAD NOT BE REPORTED BEFORE NOW. I HAVE ALWAYS TAKEN VERY GOOD CARE OF MY VEHICLES AND TO BE TOLD A MANUFACTURING ERROR IS MY FAULT DOES NOT SET WELL WITH ME. NOW I HAVE TO REPLACE THE WHOLE ENGINE BECAUSE SOME ENGINEER WAS DUMB ENOUGH TO COAT THE INSIDE SURFACE OF THE OIL PAN. I NORMALLY TRAVEL DURING THE NIGHT INTO EARLY HOURS OF THE DAY. WHAT IF THIS HAD HAPPEN WHILE I WAS OUT IN THE MIDDLE OF NO-WHERE. I'M HANDICAPPED; I COULDN'T HAVE WALKED A QUART OF A MILE FOR HELP. WHAT IF MY 70-YEAR MOTHER HAD BEEN DRIVING MY TRUCK AT THE TIME! THIS COULD HAVE BEEN REAL BAD!!! AND THEN TO BE TOLD IT'S NON-PROBLEM. I HAVE PICTURES IF YOU WANT TO SEE THEM. *TR
Aug 19, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
SEVERELY CRACKED DASH BOARD. PARTS FALLING DOWN INTO THE ELECTRICAL WIRING INCLUDING AIRBAG AREA. CONTINUES TO CRACK IN DIFFERENT AREAS. MAJOR PORTIONS OF THE DASH IS CAVING IN. COULD CAUSE GAUGE, LIGHTING, AIRBAG AND HEATING/COOLING PROBLEMS. *TR
Jan 25, 2012
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM! *TT
Jan 20, 2012
ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR
Sep 02, 2011
STRUCTURE,SEATS
1 complaint
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS LOCATIONS. THE FAILURE MILEAGE WAS 149,999. UPDATED 09/15/11 *BF UPDATED 09/26/11
Jun 14, 2011
STEERING,ENGINE AND ENGINE COOLING
1 complaint
2002 DODGE RAM 1500 RACK AND PINION GOING OUT ONLY 60,000 MILES....ALSO, THEY REPLACED A/C FAN MOTOR ONCE...I PAID SEVERAL TIMES...ABOUT TO GO OUT AGAIN (LOW HUMMING NOISE IS INDICATOR - AS NOISE INCREASES, MOTOR FAILS). I AM SO DISAPPOINTED; AS A SPECIAL NEEDS TEACHER I DEPEND ON THIS VEHICLE TO TRANSPORT ME SAFELY TO AND FROM MY WORK....CANNOT DEPEND ON IT. I HATE IT...IT'S BEEN A PAIN SINCE FIRST PROBLEM WITH 18 MILES ON IT!!! PLEASE, HOLD DODGE ACCOUNTABLE FOR THEIR MISTAKES.... *TR
Feb 20, 2010
SUSPENSION,WHEELS,EQUIPMENT
1 complaint
THE 2002 DODGE RAM 1500 SLT WAS BOUGHT IN 2006. 2 MONTHS LATER, THE REAR END HAD TO BE REPLACED. NO WARRANTY. (2000.00 OUT OF POCKET). SIX MONTHS LATER, THE FRONT END WENT OUT. (2083.00 OUT OF POCKET). NO MORE PROBLEMS UNTIL 6 MONTHS AGO. HAD TO REPLACE ALL WHEEL BEARINGS AND BRAKES ( 1500.00 OUT OF POCKET) NOW, MY MECHANIC SAYS THAT THE BRAKES AND FRONT SUSPENSION HAS TO BE REPLACED(ANOTHER 2300.00 OUT OF POCKET) THIS TRUCK HAS NEVER BEEN TAKEN OFF-ROAD. IT HAS BEEN VERY WELL TAKEN CARE OF. DODGE HAS BEEN NOTIFIED,NO RESPONSE. HOW CAN THEY EXPECT US TO KEEP BUYING THEIR VEHICLES, WHEN THEY CAN'T OR WON'T TELL US WHAT IS GOING ON? I HAVE NOT RECEIVED A RECALL FOR ANY OF THE THINGS THAT HAVE HAPPENED. *TR
Sep 26, 2009
SEAT BELTS,STRUCTURE
1 complaint
2002 DODGE RAM 1500-DASH BOARD CRACKS IN SEVERAL LOCATIONS. SEAT BELT LATCH COVERS DISINTEGRATED. *TR
Aug 25, 2009
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. IN 2006, THE BATTERY WAS REPLACED IN THE CONTACT'S VEHICLE. WHEN HE STARTED THE VEHICLE, THE HEADLIGHTS REMAINED ILLUMINATED AND THE TURN SIGNALS, HORN, AND BRAKE LIGHTS NO LONGER WORKED. HE CALLED DAIMLER CHRYSLER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT STATED THAT THE TAIL LIGHTS DID NOT WORK WHEN THE VEHICLE WAS PURCHASED. HE FEELS THESE ARE ALL SAFETY ISSUES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 138,844 AND FAILURE MILEAGE WAS 84,000.
Mar 24, 2009
EXTERIOR LIGHTING,STRUCTURE
1 complaint
THE DASH BOARD ON MY 2002 DODGE RAM IS CRACKING AND IN DANGER OF COLLAPSING EXPOSING THE WIRING AND ELECTRICAL COMPONENTS REQUIRED FOR SAFE OPERATION. *TR
Nov 14, 2008
UNKNOWN OR OTHER,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL BEGAN TO CRACK IN JANUARY OF 2008. BY JUNE OF 2008, THE PANEL HAD CRACKED INTO SMALL PIECES AND A PIECE FELL INTO THE AIR CONDITIONING MOTOR, WHICH PREVENTED HIM FROM USING THE AIR CONDITIONER. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE AND IS CHARGING $800. THE MANUFACTURER PROVIDED THE CONTACT WITH REFERENCE NUMBER 17583492 AND ADVISED HIM TO CHECK WITH THE DEALER. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD REPLACE THE INSTRUMENT PANEL FOR FREE. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 09/13/08. *LJ UPDATED 09/17/08. *JB
Jun 16, 2008
POWER TRAIN,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
INTERMITTENT LAMP FAILURES INTERNALLY, LAMP OUT CIRCUIT MALFUNCTIONING, REAR DIFFERENTIAL FAILED (APPROACHING THE SECOND FAILURE IN 40,000 MILES), REAR UNIVERSAL JOINT HAS FAILED TWICE, WITH A THIRD REPLACEMENT TO OCCUR SOON, TRANSMISSION FAILURES. ANY ONE OF THESE SYSTEMS FAILING WHILE ON THE ROAD COULD CAUSE A SERIOUS SAFETY ISSUE, FOR MYSELF, MY PASSENGERS, AND OTHER DRIVERS. SO FAR, IT HAS BEEN IN AND OUT OF THE SHOP, OLD PARTS ARE NO LONGER AVAILABLE, HOWEVER IF REQUIRED I WILL RETAIN THEM NEXT TIME THEY FAIL. I'VE CONTACTED DODGE, THE FIRST REPLY WAS A "SPAM MAIL" OF COUPONS FOR OIL CHANGES, AND TIRE ROTATIONS (THE MESSAGE I SENT THEM WAS PROFESSIONAL AND EXTENSIVE TO THE ISSUES I WAS HAVING), AFTER COPYING THE MESSAGE AGAIN THE NEXT DAY, A REPRESENTATIVE TOLD ME THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I'VE RETAINED THE MESSAGE IF ANY PARTIES ARE INTERESTED. *TR
Apr 28, 2008
POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
MY DEALER, UNITED DODGE OF LAS VEGAS, IS UNABLE TO REMEDY A RECALL, (G28) PARK SHIFT LOCK DEFECT, IN A REASONABLE AMOUNT OF TIME(OVER 9 WEEKS) DUE TO CHRYSLER CORP. ONLY SENDING TWO PARTS A WEEK. *TR
Mar 07, 2008
PARKING BRAKE,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2002 DODGE 1500. THE TAIL LIGHTS AND PARKING LIGHTS MALFUNCTIONED. THE REPAIR SHOP STATED THAT THE RELAY FOR THE FUSES WERE BURNED AND COULD NOT FIND THE PART TO MAKE THE REPAIR. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Dec 19, 2007
STRUCTURE,EQUIPMENT
1 complaint
THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU. *AK
Jun 19, 2007
VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
DASH BOARD CRACKING, DASH LIGHT AND HEADLIGHT WENT OUT WHILE DRIVING. ALSO, REPLACE WINDSHIELD TWICE. UNKNOWN WHY THE WINDSHIELD CRACK. *TR
May 03, 2007
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
I OWN A 2002 DODGE INTREPID, FIRST OFF I HAVE ALWAYS KEPT UP ON MAINTENANCE. I FINANCED THE CAR ABOUT 2 YEARS AGO. ALL OF A SUDDEN ABOUT 3 MONTHS AGO I NOTICED THE OIL LIGHT ON, ME THINKING I MAY BE LOW ON OIL I SIMPLY TOOK IT TO GET SERVICED JUST BECAUSE OF THE OIL LIGHT. THAT DIDN'T HELP THE CAR OIL LIGHT REMAINED. ABOUT A WEEK AFTER THAT I HEARD A STRANGE KNOCKING NOISE AND THEN BOOM IN THE MIDDLE OF A INTERSECTION AS I WAS ABOUT TO TURN LEFT IT DIED ! TOOK IT TO A DODGE DEALER IN MY AREA TO MAKE A LONG STORY SHORT I ENDED UP PAYING OVER $1500 AND HAD THE CAR STALL ON ME VARIOUS TIMES AFTER IT WAS SUPPOSEDLY FIXED! FINALLY TOOK IT TO A MECHANIC FOR A THIRD OPINION, BY THEN THE CAR WAS NOT RUNNING. I WAS TOLD THE ENGINE WAS BAD. THE DODGE DEALERSHIP SHOULD HAVE BEEN HONEST AND TOLD ME THE CAR WAS NOT OPERABLE. PLEASE HELP .....*JB
Mar 13, 2007
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
2002 DODGE RAM 1500 TRUCK - THE DASH HAS CRACKED IN SEVERAL PLACES. I ACTUALLY SAW IT CRACK AS I WAS DRIVING HOME FROM WORK, ON A SMOOTH HIGHWAY. ALSO, THE ROTORS WARPED WITHIN THE FIRST YEAR, THE DEALER TURNED THEM, EVEN THOUGH WE ASKED THAT THEY BE REPLACED. SEVERAL MONTHS LATER WE HAD THE SAME PROBLEM WITH THE ROTORS AND THE DEALER TURNED THEM AGAIN. ONCE MORE, WE HAD ASKED THAT THEY BE REPLACED AND WE WERE TOLD DODGE WOULD NOT PAY FOR THE ROTORS TO BE REPLACED. *NM
Oct 01, 2006
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. THE TRUCK IS A 2002 AND IS NO LONGER UNDER WARRANTY BUT I THINK THIS IS BESIDE THE POINT. MY HUSBANDS BUSINESS PARTNER HAS THE SAME TRUCK ONLY A 2003 AND AFTER HEARING ABOUT THE PROBLEM HE POPPED THE HOOD OF HIS TRUCK AND FOUND THE VERY SAME THING WAS HAPPENING. WHEN CONTACTING DODGE THEY TOLD US THERE IS NOTHING THEY CAN DO. I DON'T BELIEVE THIS IS TRUE I BELIEVE THEY MUST RECALL THIS PART. IT IS DANGEROUS DRIVING WITHOUT HEADLIGHTS, BRAKE LIGHTS, AND TURN SIGNALS AND WE HAVE BEEN UNABLE TO EVEN GET THE PART TO HAVE IT FIXED. I WONDER HOW MANY OTHER OWNERS HAVE THIS PROBLEM. *JB
Aug 13, 2006
STEERING,ELECTRICAL SYSTEM
1 complaint
RACK & PINION STEERING LEAKING ON LEFT SIDE. TRANSMISSION ROUGH. NO DASH LIGHTS. BLOWER MOTOR WORKS SELDOM. DANGEROUS AND EXPENSIVE REPAIRS. SEEMS LIKE THESE HAVE WIDESPREAD TRANSMISSION AND ELECTRICAL PROBLEMS. *JB
Apr 20, 2006
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
FIRST THE TRANSMISSION IS SLIPPING IN 3RD GEAR AT TIMES,THIS HAS BEEN AN ON GOING ISSUE THAT THE DEALER CAN'T REPRODUCE. THE LAMP OUT LIGHT GOES ON AND OFF WITH THE BELL THIS WILL DO IT INTERMITTENTLY FOR AS LONG AS 30 MIN STRAIGHT AND THIS TRUCK IS ALL OVER THE ROAD WHEN YOU HIT BUMPS AT HIGH SPEED. *JB
Mar 25, 2006
TRAILER HITCHES,EQUIPMENT
1 complaint
DT: THE CONTACT OWNS A 1992 HAUL RIGHT 60 BOAT TRAILER MANUFACTURED BY B AND M. WHILE TRAVELING 60 MPH THE TONGUE BROKE WHERE IT HOOKS ON THE TRUCK, CAUSING THE BOAT AND THE TRAILER TO FALL DOWN AND HIT THE PAVEMENT. WHEN THE BOAT TRAILER WAS INSPECTED IT SHOWED ADDITIONAL WEAKNESS IN THE TONGUE. THE CONSUMER PRODUCT SAFETY COMMISSION TOLD THE CONTACT TO CONTACT NHTSA BECAUSE THE TRAILER HAD BRAKE LIGHTS. SHE HAS TRIED TO CONTACT THE BOAT MANUFACTURER, AND COULD NOT CONTACT THEM BY PHONE OR LETTER. THEY HAVE NOT GOTTEN A RESPONSE, AND THE DEALERSHIP WAS OUT OF BUSINESS. *AK
Sep 12, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
03/1205 DRIVING ON PALMDALE ROAD MY CAR STOPPED I WAS UNABLE TO GET IT STARTED - HAD IT TOWED TO THE DODGE DEALERSHIP ON 03/14/05. THEY REPLACED THE ENGINE AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS. I GOT MY CAR BACK IN MAY. ON MAY 09 I RETURNED MY CAR BACK TO THE DEALERSHIP DUE TO THE CHECK ENGINE LIGHT BEING ON. THEY CHECK THE VEHICLE AND SAID THEY FIXED THE PROBLEM. ON MAY 13 2005 I DROVE MY CAR DOWN TO LA AND THE LIGHT CAME BACK ON I CONTACTED THE SERVICE DEPT AT DODGE THEY TOLD ME TO BRING THE VEHICLE BACK IN. I RETURNED THE VEHICLE ON MAY 15, 2005. THEY THEN INSTALLED REMANVALVE BODY AS PER PPC CLEAR CODES. ON JULY 21, 2005 I WAS LEAVING THE OFFICE WHEN MY CHECK ENGINE LIGHT CAME BACK ON AND MY CAR WOULD NOT CHANGE GEARS. I WENT INTO AUTO ZONE AND THEY CHECKED THE CODE THAT CAME UP WHICH WAS P0700 - TRANSMISSION CODE. WE CHECKED THE FLUID IT WAS FINE. I PROCEEDED TO DRIVE HOME - APPROXIMATELY 8 - 10 MILES MY CAR OVER HEATED. I IMMEDIATELY PULLED THE CAR OVER TURNED OFF THE CAR AND PLACED THE EMERGENCY FLASHERS ON. I CONTACTED MY SON. HE CAME OUT AND BROUGHT WITH HIM SOME ANTIFREEZE AND WATER. HE CHECKED THE VEHICLE OUT AND PLACED IN THE ANTIFREEZE AND WATER - THE VEHICLE STARTED - THERE WERE NO NOISES. WE DROVE IT THE 2 MILES HOME. BY THE TIME I GOT HOME IT WAS OVER HEATING AGAIN. HE OPENED THE ENGINE AND HE COULD HEAR A NOISE COMING FROM THE BACK OF THE ENGINE - HE TOLD ME THAT MY HEAD GASKETS WERE MOST LIKELY BLOWN. I CONTACTED THE DEALERSHIP. THEY BLAMES THE WARRANTY COMPANY SAYING THAT IT WAS ''THEIR ENGINE AND THEY WOULD NOT PERMIT THEM TO REBUILD THE TRANSMISSION AS THEY REQUESTED''. I CONTACTED MY INSURANCE COMPANY THIS MORNING AND ADVISED THEM WHAT HAPPENED. THEY TOLD ME TO TAKE IT BACK TO THE DEALERSHIP. I ADVISED LAZERO AT THE WARRANTY COMPANY I HAD DONE SOME RESEARCH AND I HAD FOUND OUT LAST NIGHT THAT CHRYSLER HAS HAD A LOT OF PROBLEMS WITH MY ENGINE.
Jul 21, 2005
POWER TRAIN,EQUIPMENT
1 complaint
EVERYTHING BAD ON MY 2002 RAM 4WD. I HAVE HAD NEW BEARINGS IN MY TRUCK,RADIATOR 2X,FRON AXLES 3X,REAR AXLES 2X, NEW ENGINE, POWER STEERING HOSES 2X, I HATE THS TRUCK I WILL NEVER OEN A DODGE AGAIN... I HAVE ALREADY TOLD ALOT OF PEOPLE NOT TO BUY A DODGE. DRIVING DOWN THE ROAD AT 55 MPH AND THE REAR END LOCKS UP... THEY PUT THE WRONG FLUID IN IT FROM THE FACTORY AND BURNT IT UP! ITS ONY 3 YEARS OLD AND I GOT IT IN NOV OF 2002.... I HAVE PUT 4 SETS OF FRONT AND REAR BRAKES ON IT SINCE I HAVE HAD IT! I TOOK IT IN TO BE FIXED EVERYTIME AND IT HAPPINS AGAIN WITH IN 6 MONTHS! LAST DODGE I WILL OWN!!!!
Jul 05, 2005
STEERING,SUSPENSION,SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
THE DRIVER'S SIDE SEAT BELT RETRACTOR CONTINUED TO FAIL. THE PARTS WERE REPAIRED/REPLACED THREE TIMES, HOWEVER THE PROBLEM RECURRED. *AK BOTH SEAT BET RETRACTORS WERE REPLACED, HOWEVER PROBLEM STILL EXIST. RIGHT REAR DOOR LOCK INOPERATIVE. RATTLE SOUND OVER BUMPS. RIGHT FRONT SWAY BAR LINK REPLACED. THE STEERING WHEEL HAS BEEN OSCILLATING ALMOST TAKES THE WHEEL OUT OF THIS HANDS. DEALER FOUND ICE IN WHEELS/CLEANED WHEELS. HOWEVER VIBRATION RE-OCURRED. *TT
Mar 15, 2005
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT NIGHT DRIVER NOTICED THAT THE TAIL LIGHTS, CRUISE CONTROL, AND BRAKE LIGHTS WERE INOPERATIVE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Mar 14, 2005
STEERING,EQUIPMENT
1 complaint
I AM NOW IN THE PROCESS OF HAVING THE RACK AND PINION REPLACED FOR THE SECOND TIME. THE FIRST TIME THE RACK AND PINION WENT OUT AND THIS TIME WAS DURING DRIVING THE VEHICLE IN FOUR WHEEL DRIVE IN THE SNOW. THE FIRST OCCURANCE WAS AT 40,000 MILES WHEN WE HAD 6 INCHES OF SNOW AND THIS TIME WAS AT 114,000 MILES IN 8 INCHES OF SNOW. THIS VEHICLE IS HOW I MAKE A LIVING AND IS NOT USED FOR RECREATIONAL OFF ROADING. THE DAMAGE TO THE RACK AND PINION OCCURED DURING REGULAR FOUR WHEEL DRIVING ON CITY STREETS. *AK
Jan 03, 2005
SUSPENSION,AIR BAGS,STRUCTURE
1 complaint
WHILE DRIVING AT INTERSTATE SPEED (70 MPH), AND SWITCHING LANES WHILE ON A BRIDGE, THE EXCESSIVE BOUNCING AND BAD SUSPENSION OF TRUCK MAKE ME LOSE CONTROL OF THE TRUCK. THE TRUCK PULLED TO THE RIGHT AND THE REAR END OF THE TRUCK ENDED UP SPINNING AROUND, MAKING A COMPLETE 180--- ON A BRIDGE!! I ENDED UP SLAMMING INTO THE SAFETY RAIL OF THE BRIDGE. AND THE AIR BAGS DIDN'T GO OFF. LUCKILY, I WASN'T INJURED. AT FIRST I THOUGHT THE ACCIDENT WAS MY FAULT, BUT AFTER TALKING TO A FEW OWNERS OF THIS MODEL, I FIGURED OUT THAT MANY OF US HAVE HAD THE SAME PROBLEMS WITH THIS TRUCK. THE QUESTION IS, WHY IS THIS PROBLEM NOT BEING FIXED?? I HAVE TALKED TO THE DEALER, AND THEY JUST KEEP REFERRING ME TO DEALERS FROM OTHER TOWNS. *JB
Jan 01, 2005
SERVICE BRAKES, HYDRAULIC,INTERIOR LIGHTING
1 complaint
WHILE DRIVING THE GLOVE COMPARTMENT LIGHT CAME ON AND WENT OFF ON ITS OWN. THE LIGHT BULB SWITCH RATTLED WHILE DRIVING. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THIS VEHICLE WAS NOT ON RECALL. *AK THE FRONT BRAKES WERE BAD. *SC *JB
Aug 19, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,TIRES
1 complaint
WHILE DRIVING VEHICLE JERKED FORWARD WHEN CONSUMER TRIED TO DOWN SHIFT THE TRANSMISSION GEARS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK IN ADDITION, CONSUMER IS HAVING TROUBLE WITH TIRES AND ITS SIDEWALL AND REQUESTING MANUFACTURER TO DESIGN TIRES FOR OFF ROAD CONDITIONS. FRONT BRAKE ROTORS ARE WARPED AND THE PADS HAVE 80 PERCENT LEFT AT 34,000 MILES. *LA
Apr 20, 2004
ELECTRONIC STABILITY CONTROL
1 complaint
WHILE DRIVING VEHICLE COULD EXCEED THE SPEED BETWEEN 65 TO 70 MPH. ALSO, STEERING WHEEL AND THE FRONT SHAKE VERY HARD. DEALER INDICATED THAT CALIFORNIA HIGHWAYS AND STREETS ARE SO BADLY CONSTRUCTED THAT VEHICLES SHAKE WHILE DRIVING ON THOSE HIGHWAYS OR STREETS. *AK
Feb 06, 2004
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
SUNDAY MORNING, I STARTED MY TRUCK. THE TRUCK WARMED UP FOR NEARLY 30 MINUTES PRIOR TO MY TREK HOME. I THEN DROVE THE TRUCK FOR NEARLY 90 MINUTES PRIOR TO REACHING INTERSTATE 95 IN HOULTON. WHEN I STARTED DRIVING, THE TEMP WAS 16. WHEN I ENTERED THE INTERSTATE, I SET MY CRUISE CONTROL TO 85. AFTER TRAVELING FOR NEARLY 80 MINUTES, MY TRUCK RAPIDLY ACCELERATED WITHOUT WARNING. I TAPPED MY BRAKES IN AN ATTEMPT TO DISENGAGE THE CRUISE CONTROL. THIS DID NOT WORK. I THEN PUSHED THE CRUISE CONTROL BUTTONS ON MY STEERING WHEEL, IN AN ATTEMPT TO TURN OFF THE CRUISE. THIS DID NOT WORK EITHER. I PUSHED ON THE ACCELERATOR THINKING THAT IT WAS STUCK. THIS MADE NO DIFFERENCE. THE TRUCK WAS ACCELERATING WITHOUT WARNING OR REASON. MY TRUCK ACCELERATED TO 95 MPH, AND WAS CONTINUING TO CLIMB. I HAD TO DO THE FOLLOWING IN ORDER TO GET MY TRUCK STOPPED. I HAD TO FORCE THE BRAKES ON, WHICH WAS THE NOT VERY PRODUCTIVE. I WAS ABLE TO SLOW THE TRUCK TO 65 MPH BEFORE PLACING THE TRUCK INTO NEUTRAL. AFTER PLACING THE TRUCK INTO NEUTRAL, THE ENGINE RACED OUT OF CONTROL. THE TACHOMETER WAS MAXED OUT. THE ENGINE STALLED, AS I ROLLED TO A STOP. AFTER COLLECTING MY SELF AND ATTEMPTING TO CALM MY WIFE DOWN, I STARTED THE TRUCK UP. THE ACCELERATOR WAS STILL STUCK AND THE TACHOMETER WAS PAST 7000 BEFORE I COULD GET THE TRUCK SHUT OFF. I STARTED THE TRUCK THREE MORE TIMES AND THE ABOVE STILL OCCURRED. I THEN SLOWLY PUSHED THE ACCELERATOR TO THE FLOOR A COUPLE OF TIMES WITH THE TRUCK, OFF. I THEN STARTED THE TRUCK AND PUSHED THE ACCELERATOR TO THE FLOOR. THE TRUCK THEN CAME OUT OF WHAT EVER WAS GOING ON. OUTSIDE TEMP 0. THIS REALLY CONCERNS ME. THIS WAS A VERY SCARY EVENT, AND THANKFULLY WE WERE ON THE INTERSTATE IN REMOTE NORTHERN MAINE. IF THIS OCCURRED IN OR AROUND RURAL MAINE IT WOULD HAVE AND COULD HAVE BEEN FATAL. *JB WILLIAM SMITH 18 FERN WAY ROCKPORT, MAINE [email protected]
Jan 27, 2004
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
SPEEDOMETER STOPPED FUNCTIONING. FOUND THAT SENSOR ON TOP OF DIFFERENTIAL WAS DISLODGED AND OIL WAS COMING FROM DIFFERENTIAL. TOOK TRUCK TO DEALER. DEALER REPLACED DIFFERENTIAL, PINION BEARING, AND SENSOR. *LA
Jan 25, 2004
STEERING,TIRES,UNKNOWN OR OTHER
1 complaint
I BROUGHT MY TRUCK TO THE DEALER BECAUSE IT PULLED TO THE RIGHT AND SHUDDERED AT 75MPH. I HAD ALREADY HAD 3 ALIGNMENTS ON IT SINCE I BOUGHT IT. DEALER SAID IT WAS DUE TO THE TIRE WEAR. TIRES WORE OUT AT 27,000 MILES. DEALER WAS SHOCKED; IT?S A NEW TRUCK THE TIRES SHOULD HAVE LASTED 40,000 MILES. I GOT NEW TIRES BUT THE TRUCK STILL PULLS RIGHT AND NOW IT IS STARTING TO SHUDDER AT 65MPH. I HAVE HAD A PULL PROBLEM SINCE DAY ONE. I HAVE ALSO NOTICED THAT THE RAIDO LIGHTS AND ALL DASH LIGHTS GO OUT WHEN THE KEY IS TURNED TO THE REAR AND GIGGLED A BIT. I AM BRINGING THE TRUCK IN TO THE SHOP AGAIN THIS WEEK. I HOPE IT CAN BE FIXED.
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
COMPLAINT INVOLVING 2002 DODGE RAM TRUCK.*MR (NAR) THE CONSUMER HAS EXPERIENCED ONGOING PROBLEMS WITH VEHICLE AND REQUESTED THAT THE DEALERSHIP REPURCHASE THE VEHICLE. *CB
Nov 20, 2003
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
SINCE DECEMBER OF 2001 VERIZON HAS HAD (6) DODGE FULL SIZE VANS INVOLVING 1998-2001 B VANS. ALL (6) FIRES APPEAR TO HAVE STARTED UNDER THE HOOD. ALL (6) VANS ARE EQUIPPED WITH THE KELSEY HAYES EBC 325 ANTI-LOCK BRAKE SYSTEMS. THREE OF THE FIRES OCCURRED IN THE ABS CONTROLLER AREA OF THE ENGINE COMPARTMENT WITHOUT THE ENTIRE TRUCK GOING UP IN FLAMES BECAUSE THE DRIVERS WERE ABLE TO HAVE THE FIRES EXTINGUISHED BEFORE THE FIRES GOT A REAL GOOD START. THREE OF THE FIRES HAPPENED WHILE THE VEHICLES WERE UNATTENDED AND THE VEHICLES WERE TOTALLY DESTROYED. ON SEPT. 4TH, 2003 A 2002 DODGE VAN WAS REPORTED BY THE DRIVER TO HAVE THE ABS PUMP RUNNING CONTINUALY FOR OVER 2 HOURS. THE ABS PUMP WAS EXTREMELY HOT. HAD TO DISCONNECT THE BATTERY TO SHUT THE PUMP OFF. WHEN THIS VAN WAS BROUGHT INTO THE VERIZON GARAGE THE ABS LIGHT AND THE BRAKE WARNING LIGHTS WERE ILLUMINATED IN THE INSTRUMENT CLUSTER AND THE ABS PUMP WAS RUNNING CONTINUALLY. THE VAN WAS TOWED TO ROTHROCK DODGE IN ALLENTOWN, PA.,ON 9-5-03 AND LEFT WITH DANNY DAVID FOR DIAGNOSIS. WHEN THE SCAN TOOL WAS CONNECTED TO THE ABS SYSTEM THEY FOUND (2) CODES, MAIN RELAY OPEN AND PUMP MOTOR CIRCUIT OPEN. AT THIS TIME NO REPAIRS HAVE BEEN COMPLETED ON THIS VEHICLE UNTIL CHRYSLER AND A VERIZON FLEET TECH. SUPPORT SPECIALIST CAN LOOK INTO THIS CASE. CONTACT PERSONS AT VERIZON ARE AS FOLLOWS; TOM SPEZIO 732-493-9902 BOB PRINCE 410-760-8836 FRED PLETSCHER 610-264-0685. *AK
Sep 08, 2003
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
WHEELS ON MY 2002 DODGE RAM WITH 17 INCH ALLOY (GREY LOOKING) OPTION WHEELS HAS AIR VENTALATION OPENINGS FOR THE ROTORS WHICH IS TOO SMALL AND DOESN'T ALLOW ENOUGH AIR TO COOL OFF ROTORS. .THIS DEFECT IN THE WHEELS OPENING CAUSES ROTORS TO OVERHEAT QUICKLY AND NOT BE ABLE TO COOL OFF. THIS WARPS THE ROTORS CAUSING INCREASED STOPPING DISTANCES, AND SHIMMY OR SHAKE WHEN BRAKES APPLIED. TRUCK VIBRATES HARSHLY AT HIGHWAY SPEEDS WHEN GOING TO SLOW DOWN AT OFF RAMPS. IF WHEELS WERE DESIGNED TO ALLOW MORE AIR. I HAVE BROUGHT TO DEALER TO CHECK BRAKE SYSTEM AND IT'S FOUND THAT BRAKES ARE FINE BUT ROTORS ARE WARPED. 3000 MILES LATER AND ROTORS ARE WARPED AGAIN. THIS WILL KEEP HAPPENING UNLESS I CHANGE RIMS AND MY DODGE RAM . AT DODGE TRUCK WORLD.COM THERE IS A LIST OF OWNERS WITH SAME PROBLEM . THIS ALSO COULD CAUSE FIRE OR INABILITY TO STOP.*AK
Aug 12, 2003
AIR BAGS,WHEELS
1 complaint
WHILE TRAVELING AT 50 THE RIGHT FRONT TIRE SLIGHTLY TOUCHED THE GRAVEL ON AN UNEVEN PARKWAY, AND CAUSED THE DRIVER TO LOSE CONTROL OF VEHICLE, THE VEHICLE FLIPPED AND CRASHED. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER WAS KILLED. *AK WHEN THE TIRE LEFT THE ROAD THE CONSUMER TURNED THE WHEEL BACK TO THE LEFT TO GET THE VEHICLE BACK ONTO THE ROAD. THE VEHICLE FISHTAILED IN THE REAR AND COLLIDED HEAD ON INTO THE CONCRETE CULVERT, FLIPPED END OVER, AND ROLLED UPSIDE DOWN INTO A DITCH. NEITHER AIR BAG DEPLOYED. THE CONSUMER WAS TOLD THE SIZE OF THE WHEELS SHOULD BE REDESIGNED DUE TO THE CHASSIS. (THE CHANGE OF THE CENTER GRAVITY CAUSED THE VEHICLE TO BE UNSTABLE) *SCC *JB
Jul 11, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
WHILE DRIVING APPROXIMATELY 45MPH, HAD AN ACCIDENT BY REAR ENDING VEHICLE IN FRONT. ABS BRAKING SYSTEM HAD LOCKED UP. THIS CAUSED THE VEHICLE TO SKID INTO THE VEHICLE IN FRONT. AIR BAGS FAILED TO DEPLOY UPON IMPACT. FRONT END OF VEHICLE WAS DESTROYED. ALSO, SEAT BELTS FAILED TO RESTRAIN AND DRIVER SUFFERED CHEST PAINS FROM HITTING STEERING WHEEL, AND HAD TO BE TAKEN TO HOSPITAL.*AK
Jul 07, 2003
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE TRYING TO DRIVE AROUND A CURVE THE DRIVER TRIED TO BRAKE AND THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE ALSO BOUNCED WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE DRIVER WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAPPENED THE SAME DAY AFTER PURCHASING THE VEHICLE. DODGE, RAM, 1500 QUAD CAB. *AK
Jun 23, 2003
VISIBILITY,CHILD SEAT
1 complaint
THE CONSUMER CONTACTED THE DEALER IN ADVANCE TO SCHEDULE APPOINTMENT FOR RECALL REMEDY 03V077000 AND VERIFY THAT PARTS WOULD BE AVAILABLE. THE DEALER CONFIRMED. ON 05/15/03, CONSUMER ARRIVED FOR APPOINTMENT WAS TOLD WOULD BE APPROXIMATELY 1.5 HOURS. AFTER 2 HOURS, CONSUMER INQUIRED AS TO STATUS OF REMEDY, THE DEALER ADVISED THAT THE WERE ONLY ABLE TO FIX 1 OF THE MIRRORS BECAUSE DID NOT HAVE THE PARTS FOR THE SECOND MIRROR. THE DEALER WAS ALSO VERY RUDE NOT INFORMING THE CUSTOMER WHEN THE NEEDED PART WOULD ARRIVE OR HOW THEY WOULD NOTIFY HER. *NLM
May 16, 2003
VISIBILITY,AIR BAGS,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
THE CLOCK SPRING WAS REPLACED 3 TIMES, THERE WAS A PROBLEM WITH THE DOOR LOCKS, SPEAKERS, AND BODY SCRATCHES. ALSO NO KEYLESS ENTRY AS PROMISED WHEN THE VEHICLE WAS PURCHASED. *AK ALSO THE PASSENGER DOOR REGULATOR WAS REPLACED, THE ROOF SEAM LEAKED WATER *JB
May 06, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
ODI #768732: BRAKE PADS WERE REPLACED. HOWEVER CLANKING NOISE AT FRONT LEFT AND RIGHT WHEEL AREA STILL EXISTED. INSPECTION REVEALED PIVOT ARMS HAD ROTATED, MAKING CONTACT WITH THE SUSPENSION ARM FRAME MOUNT AREA WHICH CAUSED GOUGES IN THE FRAME MOUNT AREA. FURTHER INSPECTION REVEALED EXHAUST LEAK FROM BOTTOM SIDE OF MUFFLER. *TT *JB
Mar 05, 2003
STEERING,SUSPENSION,POWER TRAIN
1 complaint
THE VEHICLES STEERING, TRANSMISSION AND SUSPENSION FAILED. *AK *NLM
Mar 04, 2003
SERVICE BRAKES, AIR
1 complaint
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING THE VEHICLE ON THE SNOW CONSUMER FEELS THAT ONLY THE FRONT BRAKES WORK BUT NOT THE REAR ONES. DEALER WAS CONTACTED AND STATED THAT THERE IS NO PROBLEMS WITH IT. TS
Jan 22, 2003
SUSPENSION,AIR BAGS
1 complaint
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALIGNMENT. CONSUMER ALSO STATED THAT THE VEHICLE WILL NOT GO STRAIGHT. DEALER WAS CONTACTED AND STATED THAT THE ALIGMENT HAD PROBLEMS. ALSO STATED THAT HAS PROBLEMS WITH THE CLOCKSPRING AND IT HAS BEEN REPLACED FOUR TIMES. MR
Nov 12, 2002
POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,STRUCTURE
1 complaint
HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS TOTAL; HAD TO WAIT AT DEALERSHIP SINCE IT WAS AN OUT OF TOWN PURCHASE ) AND RENT CARS 5 TIMES WHILE HAVING IT WORKED ON AT A LOCAL DEALERSHIP IN ORDER TO GET TO WORK. I'VE HAD NOTHING BUT BAD LUCK WITH THIS VEHICLE. DAIMLER-CHRYSLER HAS DREADFUL QUALITY CONTROL AND I CAN'T SAY MUCH MORE FOR THE DEALERS. I HOPE I CAN GET THE ISSUES WITH THIS TRUCK RESOLVED SOMEDAY. DT
Oct 26, 2002
ENGINE AND ENGINE COOLING,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
WE PURCHASED THIS TRUCK 2/28/02. BY THE END OF MARCH EARLY APRIL, THE TRUCK BEGAN TO STALL SPORADICALLY AND HAS EVEN JUMPED GEARS WHILE IN MOTION ONCE. THE TRUCK HAS BEEN RETURNED TO THE DEALERSHIP 8-9 TIMES AND WE HAVE BEEN TOLD EVERYTIME THEY CAN NOT DUPLICATE THE PROBLEM. PROMISES UPON PROMISES HAVE BEEN MADE TO RE-FLASH THE COMPUTER SYSTEM BECAUSE WE WERE TOLD THEY (DODGE) THINK THE TRUCKS COMPUTER SYSTEM IS TELLING THE TRUCK TO SHUT DOWN. ONE TIME WHILE RIDING DOWN THE ROAD THE TRUCK LOST COMPLETE POWER TO ALL INTERIOR SYSTEMS (I.E. AIR CONDITION, STEREO, WINDOWS) AND WE HAD TO PULL OVER. THE TRUCK HAS STALLED BOTH IN REVERSE AND IN DRIVE, THE TRANSMISSION HAS LOCKED UP ON THE DEALERSHIP (IN REVERSE). FROM FEB. 28, 02 TO JUNE 28, 02 THE TRUCK WAS IN THE SHOP OVER 25 DAYS. ON JULY 8, 2002, THE DRIVER SIDE MIRROR COMPLETELY BROKE AND WOULD SPIN AROUND IN CIRCLES. WHEN WE CONTACTED THE DEALERSHIP WE WERE TOLD IT WAS ON A NATIONAL BACKORDER. WHILE WAITING FOR THE PASSENGER SIDE MIRROR, THE DRIVER SIDE MIRROR BROKE IN THE SAME FASHION. ALL IN ALL WE HAD TO WAIT UNTIL 9/9/02 TO HAVE THE MIRRORS FIXED. WHILE WAITING WE HAD TO TAPE THE MIRRORS IN PLACE SO WE COULD SEE WHILE DRIVING. THIS WAS EXTREMELY DANGEROUS AT TIMES AND MADE IT DIFFICULT TO TRAVEL. WE HAVE STOPPED TAKING THE TRUCK TO THE DEALERSHIP FOR NOW BECAUSE WE GET NOW WHERE WITH THEM OR DAIMLERCHRYSLER/DODGE. I HAVE SINCE CONTACTED THE ATTORNEY GENERAL TO HELP PURSUE THIS MATTER. WHEN PAYING $30,000 FOR A TRUCK AND THEN BEING REFUSED REPAIR FOR A PROBLEM THAT CAN AND HAS DEFINETLY ALTERED THE MARKET VALUE AND OUR CONFIDENCE THAT WE HAVE A SAFE TRUCK TO DRIVE/RIDE IN IS IN-EXCUSABLE. AFTER RESEARCHING ON THE NHTSA WEB SITE WE ARE NOT THE ONLY PEOPLE COMPLAINING OF THESE PROBLEMS. LET'S ALL GET TOGETHER AND MAKE DODGE STAND UP TO THEIR PROBLEMS. MR
Oct 17, 2002
SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
TS
Sep 27, 2002
POWER TRAIN,STRUCTURE,TIRES
1 complaint
NONE
Sep 26, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHEN CRUISE CONTROL IS SET AND VEHICLE GOES ON AN UPGRADE OR HITS IT WILL ACCELERATE INTENSIVELY. CONSUMER FEELS IF ON ICE IT COULD BE VERY DANGEROUS.*AK. CONSUMER STATES THERE ARE ALSO PROBLEMS WITH THE TRANSMISSION.*JB
Aug 27, 2002
POWER TRAIN,STRUCTURE
1 complaint
TRANSFER CASE IS LEAKING, VEHICLE HAS BEEN TAKEN INTO DEALERSHIP FIVE TIMES ALREADY FOR TRANSFER CASE LEAK, BUT SOLUTIONS DO NOT WORK. *AKCONSUMER RECEIVED NO HELP FROM THE DEALERSHIP. CONSUMER IS REQUESTING REPLACEMENT OF VEHICLE. ALSO THERE WAS A NOISE COMING FROM THE FRONT OF VEHICLE, THE PASSENGER QUAD DOOR WILL NOT OPEN WITH THE INNER HANDLE, THE LOCK RODS WERE OUT OF ADJUSTMENT. *JG
Aug 09, 2002
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AND UPON PRESSING BRAKES, VEHICLE WILL LURCH ABOUT EIGHT OR NINE FEET.THIS HAS HAPPENED AT LEAST FIVE TIMES. TOOK VEHICLE TO DEALER, AND PROBLEM HAS NOT BEEN REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Apr 12, 2002
Frequently Asked Questions
How many problems does the 2002 DODGE Ram have?
The 2002 DODGE Ram currently has 942 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 DODGE Ram?
The most common problems reported for the 2002 DODGE Ram are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 DODGE Ram problem data come from?
All problem and complaint data for the 2002 DODGE Ram comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Ram
2025 Problems
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2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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