2000 DODGE Stratus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
241
Complaints Reported
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Complaints by Component
STEERING
55 complaints
TL-THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THE STEERING WHEEL IS VERY DIFFICULT TO TURN. THE CONTACT STATED AFTER APPROXIMATELY 1 MINUTE AFTER STARTING THE VEHICLE THE STEERING PROBLEM SUBSIDES. THE CONTACT STATED THE VEHICLE DEFECT WAS NOT REPAIRED. THE CONTACT STATED THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 229,000. JFT. REPORT RECEIPT DATE: JAN 05, 2006 NHTSA CAMPAIGN NUMBER: 06V001000 COMPONENT(S): STEERING
Nov 19, 2013
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS IN THE POWER STEERING AND SMOKE EMITTED FROM THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED SMALL FLAMES UNDERNEATH THE HOOD AREA AND IMMEDIATELY EXTINGUISHED THE FLAMES. THERE WAS POWER STEERING FLUID VISIBLE ON THE GROUND. THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE MALFUNCTION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER TO VERIFY WHETHER VIN WAS ELIGIBLE UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
Jan 11, 2012
I NEED SOME ONE TO INVESTIGATE A RECALL PART ON A 2000 DODGE STRATUS ON A POWER STEERING LEAK THAT CAUSE A FIRE UNDER THE BOTTOM TO THE TOP. AND THE DEALERSHIP IS NOT TELLING THE TRUTH ON WHAT CAUSE THE FIRE. *TR
Jun 16, 2011
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT THERE WAS POWER STEERING FLUID ON THE WINDSHIELD. NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) WAS REFERENCED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION. THE MANUFACTURER HAS BEEN NOTIFIED. UPDATED 3/16/09 *CN UPDATED 03/18/09. *JB
Feb 11, 2009
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS); HOWEVER, THE SECONDARY POWER STEERING HOSE ALSO CRACKED DUE TO AGING. BOTH POWER STEERING HOSES EXPERIENCED THE FAILURE, BUT ONLY ONE IS COVERD UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 93,000.
Aug 05, 2008
+ 50 more complaints for this component
ELECTRICAL SYSTEM
25 complaints
HAD DODGE STRATUS 2000 ES FOR TEN YEARS. MILEAGE AT APPROXIMATELY 53,000. THIS YEAR WHEN INTERIOR HOT THE FOLLOWING DO NOT WORK: WINDSHIELD WIPERS, DASH GAUGES, SECURITY SYSTEM, DASH INDICATOR FOR TRANSMISSION GEAR, COOL AIR THROUGH AIR CONDITIONER. SOMETIMES WHILE DRIVING THIS PROBLEMS HAPPENS AND AM UNABLE TO SEE WHAT GEAR CAR IS IN, WHAT SPEED, FUEL LEFT, WIPERS NOT FUNCTIONING ALL WHICH ARE SAFETY ISSUES. WHEN INTERIOR COOL, ALL FUNCTIONS RETURN. WORKED WITH A GOOD MECHANIC WHO DIAGNOSED FAULTY BODY CONTROL MODULE ALSO CALLED A MULTI FUNCTION MODULE. $750 DOLLARS LATER, CAR OK. *TR
Aug 30, 2010
MY 2000 DODGE STRATUS SE I HAVE HAD FOR ABOUT 5YRS NOW EXCELLENT RUNNING CAR BUT HAS STARTED MAKING ITS OWN DECISIONS WHEN IT COMES TO COLD AIR IN THE SUMMER,MILEAGE,DOOR LOCKS & SPEED. IF YOU WANT COLD AIR IN THE SUMMER TIME THEN YOU NEED TO MAKE SURE YOUR WINDOWS ARE ROLLED DOWN AND YOU ARE PARKED IN THE SHADE. IF NOT YOU WILL DRIVE AROUND UNTIL THE SUN GOES DOWN AND THE CAR IS COOL ENOUGH FOR THE GAUGES AND AIR TO KICK BACK ON. I HAVE TALKED TO SEVERAL MECHANICS ABOUT THIS AND NO ONE CAN COME UP WITH A SOLUTION FOR IT. I LOVE MY CAR AND I WANT TO KNOW WHAT IS GOING ON!!!!!! *TR
Jul 25, 2010
MY 2000 DODGE STRATUS SE I HAVE HAD FOR ABOUT 5YRS NOW EXCELLENT RUNNING CAR BUT HAS STARTED MAKING ITS OWN DECISIONS WHEN IT COMES TO COLD AIR IN THE SUMMER,MILEAGE,DOOR LOCKS & SPEED. IF YOU WANT ALL GAUGES & DOOR LOCKS PLUS COLD AIR IN THE SUMMER TIME THEN YOU NEED TO MAKE SURE YOUR WINDOWS ARE ROLLED DOWN AND YOU ARE PARKED IN THE SHADE. IF NOT YOU WILL DRIVE AROUND UNTIL THE SUN GOES DOWN AND THE CAR IS COOL ENOUGH FOR THE GAUGES AND AIR TO KICK BACK ON. I HAVE TALKED TO SEVERAL MECHANICS ABOUT THIS AND NO ONE CAN COME UP WITH A SOLUTION FOR IT. I LOVE MY CAR AND I WANT TO KNOW WHAT IS GOING ON!!!!!! *TR
Jul 25, 2010
2000 DODGE STRATUS CAUGHT FIRE WHILE CAR WAS PARKED. FIRE DEPT. BELIEVES THE PROBLEM WAS ELECTRICAL. FIRE BEGAN ON DRIVER SIDE NEAR FUSE BOW AND DOOR PANEL AREA. FUSES DID NOT BLOW. *TR
Sep 16, 2008
THE CAR'S ENGINE WENT UP IN FLAMES THE CAR WAS PARKED, AND OFF. THE FIREFIGHTER SAID THAT IT APPEARS TO HAVE STARTED IN THE CAR'S BATTERY BOX. *TR
Jul 12, 2008
+ 20 more complaints for this component
ENGINE AND ENGINE COOLING
18 complaints
MY SON DROVE MY CAR A SHORT DISTANCE AND PARKED IT AT A RESTAURANT. HE WAS INFORMED WITHIN MINUTES THAT THE CAR WAS ON FIRE AND THE FIRE DEPT. EXTINQUISHED AN ENGINE COMPATMENT FIRE. THE CAR WAS A TOTAL LOSS. HAPPENED IN AKRON OHIO APPROX. NOV. 2011. *TR
Apr 03, 2012
2000 DODGE STRATUS ENGINE FIRE. AFTER PARKING THE CAR IN THE DRIVEWAY, I BEGAN TO SMELL AND SEE SMOKE COMING FROM THE ENGINE OF THE CAR. DETERMINING THAT IT WAS ON FIRE, I BACKED IT OUT OF THE DRIVEWAY (LUCKILY THE DRIVEWAY WAS SLOPED) TO GET IT A WAY FROM THE HOUSE. *TR
Nov 30, 2010
MY SPARK PLUG JUST POPPED OUT OF THE SOCKET WHILE I WAS DRIVING AND IT STRIPPED THE THREADS, THIS IS THE SECOND TIME THIS HAPPENED TO ME. THE FIRST TIME I THOUGHT THAT THE PLUG WAS NOT INSTALLED PROPERLY ON CYLINDER #2, THIS TIME IT HAPPENED ON CYLINDER #3. I'M AFRAID THAT THIS COULD CAUSE AN ENGINE FIRE DUE TO THE VEHICLE STILL SPRAYING THE GAS INTO THE CYLINDER AND THE SPARK PLUG WILL STILL FIRE IGNITING THE FUMES. *TR
Oct 17, 2008
I BOUGHT THIS CAR NEW. I AM THE ONLY ONE WHO DRIVES IT AND I HAVE USED SYNTHETIC OIL THE ENTIRE TIME. I HAVE ALWAYS TAKEN CARE OF IT. I WAS ON THE OFF RAMP OF I-85 WHEN IT JUST STOPPED. IT WAS SMOKING AND THEN THE OIL LIGHT CAME ON. I GOT OUT OF THE CAR BECAUSE IT WAS IN A DANGEROUS PLACE ON THE OFF RAMP AND OIL WAS SPILLING OUT OF THE BOTTOM. WE HAD TO GET THE CAR TOWED. THE MECHANIC SAID THAT IT HAD TWO CRACKED HEADS. IF I HAD BEEN ON THE INTERSTATE WHEN THIS HAPPENED I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I AM EXTREMELY UPSET ABOUT THIS AND I HAVE CALLED CHRYSLER AND REGISTERED A COMPLAINT BECAUSE I HAVE FOUND OUT ABOUT ALL THE SERIOUS PROBLEMS WITH THE 2.7 LITER ENGINE. CHRYSLER SAYS THERE IS NOTHING WRONG WITH THIS ENGINE OR THEY WOULD HAVE ISSUED A RECALL. EVERY PARTS PERSON, MECHANIC, DEALERSHIP, ETC. THAT I HAVE TALKED TO HAVE MENTIONED THE PROBLEMS WITH THIS ENGINE. IT SEEMS AS IF EVERYONE KNOWS THERE IS A PROBLEM BUT CHRYSLER. THEY ASKED IF I HAD ALL THE RECORDS FROM EVERY TIME THAT I HAVE EVER HAD THE OIL CHANGED. THIS IS NOT SOMETHING I WOULD THINK ABOUT KEEPING. I DON'T THINK THEY WOULD HAVE DONE ANYTHING EVEN IF I HAD THE RECORDS. THEY JUST WANTED TO MAKE SURE I DIDN'T HAVE ANY PROOF. THIS IS GOING TO BE VERY COSTLY TO GET FIXED AND IF I PUT THE SAME KIND OF ENGINE IN, I AM LOOKING AT THE SAME PROBLEMS. IT SEEMS AT THIS POINT THAT I MAY HAVE TO JUST TRASH THE CAR AND LOSE WHATEVER WORTH IT HAD LEFT IN IT. I WILL NEVER BUY ANOTHER DODGE CAR BECAUSE CHRYSLER DOES NOT STAND BEHIND THEIR MISTAKES. SOMEBODY NEEDS TO INVESTIGATE THIS SITUATION IN DEPTH. A LOT OF INNOCENT PEOPLE ARE BEING PUT IN AN EXTREMELY DIFFICULT FINANCIAL POSITION BECAUSE OF CHRYSLER. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT REALLY BAD IN ONE OF THESE CARS. *TR
Aug 03, 2007
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 2 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE. SHE PARKED THE VEHICLE AND NOTICED FLAMES COMING FROM THE ENGINE. THE VEHICLE WAS DESTROYED AND TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE ENGINE BACKFIRED AND WAS THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 123,243.
Jun 18, 2007
+ 13 more complaints for this component
FUEL SYSTEM, GASOLINE
16 complaints
TL* THE CONTACT OWNS A 2000 DODGE STRATUS SE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED AND INSPECTED BY A LOCAL MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
Dec 13, 2011
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT WAS DIVING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE WAS CAUSED BY A FAILING FUEL PUMP. THE MANUFACTURER WAS CONTACTED AND STATED THE VIN QUALIFIED FOR RECALL NHTSA CAMPAIGN ID NUMBER:06E088000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), BUT THE MILEAGE WAS OVER THE LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Nov 21, 2011
2000 DODGE STRATUS, BROUGHT VEHICLE IN FOR REPAIR, IT NEEDED THE GAS FILLER NECK REPLACED. UNABLE TO FIND A REPLACEMENT ANYWHERE, AUTO REPAIR PLACE COULD NOT EVEN FIND ONE ANYWHERE IN THE COUNTRY. I WAS ALSO TOLD THEY ARE ON BACK ORDER AND WILL NOT BE AVAILABLE ANYTIME IN NEAR FUTURE. I HAVE EMISSIONS TEST NOT TO MENTION I HAVE 2 KIDS THAT RIDE IN THE VEHICLE. THIS IS SHAMEFUL AND BAD BUSINESS. AND NOT TO MENTION DANGEROUS. *TR
Feb 22, 2010
THE FUEL FILLER NECK ON A 2000 DODGE STRATUS BROKE AWAY FROM THE BODY. IT WAS NOTICED WHILE REFUELING AND THE GAS WAS SPILLING ONTO THE GROUND INSTEAD OF GOING INTO THE TANK. THAT WAS IN NOVEMBER AND THE CAR HAS NOT BEEN FIXED YET BECAUSE THE PART HAS BEEN BACKORDERED. I AM NOT COMPLAINING BECAUSE OF THE INCONVENIENCE OF NOT HAVING A CAR FOR ALMOST THREE MONTHS, BUT RATHER BECAUSE IF THE PART HAS BEEN BACKORDERED FOR MONTHS THEN THIS APPEARS TO BE A COMMON PROBLEM, AND SINCE IT"S RELATED TO THE FUEL SYSTEM, A DANGEROUS ONE. *TR
Jan 14, 2010
FUEL TANK WAS LEAKING I HAD TO HAVE A WHOLE TANK PUT IN ABOUT A YEAR AGO. NOW THE CONNECTING LINES FROM THE GAS TANK TO THE GAS CAP ARE LEAKING. THIS I WOULD CONSIDER HIGHLY DANGEROUS AND SHOULD NEVER HAPPEN. I HAVE TWO SMALL CHILDREN AND THIS IS OUR ONLY TRANSPORTATION. *JB
Apr 03, 2007
+ 11 more complaints for this component
POWER TRAIN
15 complaints
STARTING MARCH I HAD PROBLEMS WITH TURNING THE WHEEL AND I TOOK CAR TO GET OIL AND ASK MECHANIC TO CHECK POWER STEERING FLUID. IM TOLD IT IS FULL AND THAT THEY DO NOT WHY I HAVE TURN THE WHEEL AS IF I HAVE NO POWER STEERING. EACH MONTH I GET SOMEONE CHECK POWER STEERING AND TOLD IT IS FULL. I HAVE TO TURN THEE OPPOSITE WAY WHEN GETTING OUT OF A PARK. SOMETIMES I BACK IN PARK IN ORDER TO GET OUT. THEN I START HAVING PROBLEMS WITH CAR MAKING NOISE AND CAR SOUND WHEEL GOING TO BREAK. ELECTRICAL PROBLEMS..I HAVE NO HORN,INSIDE LIGHTS, AIR AND RADIO DUE TO I TOOK FUSE OUT BECAUSE HORN BLOWING, LIGHTS AND LOCKS GOING UP AND DOWN. *TR
Jun 07, 2013
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 40 MPH, THE FLOOR SHIFTER SUDDENLY SHIFTED INTO OTHER GEARS. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE FLOOR SHIFTER FEATURE OF THE VEHICLE. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 69,507.
Apr 04, 2008
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 40 MPH, THE CONTACT WAS NOTIFIED THAT OIL WAS LEAKING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO THE MECHANIC AND HE STATED THAT THERE WAS A LEAK IN THE HOSE. WHEN THE MECHANIC TOOK THE TRANSMISSION APART, HE NOTICED THAT THE CASE WAS CRACKED. THE CONTACT STATED THAT THIS SHOULD NOT HAVE HAPPENED TO HER VEHICLE. THE CURRENT MILEAGE WAS 36,915 AND FAILURE MILEAGE WAS 36,907.
Sep 24, 2007
DT*: THE CONTACT STATED THE TRANSMISSION FAILED WHILE TRAVELING 55 MPH ON THE INTERSTATE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION HAD BEEN REBUILT IN THE PAST AND WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS.
Aug 02, 2006
DRIVING AT 35 MPH AND STOPPING AT A LIGHT A LOUD NOISE (CLUNK) WAS HEARD FROM THE TRANSMISSION AREA. "CHECK ENGINE" LIGHT ELIMINATED. RETURNED TO RESIDENCE AND VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR. VEHICLE TOWED TO DEALER. DEALER INFORMED ME THAT ONE OF THE SPEED SENSORS HAD FAILED. DEALER RECOMMENDED THAT BOTH INPUT AND OUTPUT SPEED SENSORS BE REPLACED, DROP TRANSMISSION PAN FOR INSPECTION, AND PERFORM TRANSMISSION FLUSH. AUTHORIZED THE REPAIR. CONTACTED CHRYSLER CORP TO INQUIRE ABOUT POWER TRAIN WARRANTY. WAS ADVISED THAT THE SPEED SENSOR WAS NOT PART OF THE POWER TRAIN AND THE VEHICLE ONLY HAD A 3YR/36,000 WARRANTY ON THE POWER TRAIN. BELIEVE THIS IS INCORRECT DUE TO WARRANTY BOOK RECEIVED WITH VEHICLE INDICATES THAT THE POWER TRAIN MODULE IS 7YR/70,000. INVESTIGATING FURTHER. BELIEVE THAT THIS SENSOR SHOULD BE COVERED BY THE POWER TRAIN SINCE IT PROVIDES CONTROL TO THAT COMPONENT. *NM
Dec 01, 2005
+ 10 more complaints for this component
SERVICE BRAKES, HYDRAULIC
14 complaints
OK MY CAR MAKES A HUMMING NOISE WHEN I HIT THE BRAKES HARD. ITS A LOUD HUMMING SOUNDS. I THOUGHT IT JUST MIGHT BE SOMETHING WRONG (EVERYDAY THING) BUT WHEN I GOT ANOTHER CAR THAT DID THE SAME THING IT MADE ME WONDER. . .SOMETHING MUST BE DEFECTED. MY LAST CAR WAS TOTALED. SOMEONE PULLED OUT IN FRONT OF ME. . AND I SOMETIMES THINK THAT THE BRAKE SYSTEM HAD A DEFECT. IT SEEMED LIKE FOR EVER FOR MY CAR TO STOP AT LOW SPEED EVEN. AND THE HUMMING NOISE BOTHERS ME, ITS SCARY. I THINK ITS DANGEROUS AND IT MUST BE ON MORE CARS IF THIS IS MY 2ND CAR WITH THE SAME PROBLEM. 2000 DODGE STRATUS. PLEASE CONTACT ME AND LET ME KNOW. . . PS. . .I RECENTLY GOT THIS CAR (AFTER I FOUND OUT MY OTHER ONE GOT TOTALED) AND I DON'T KNOW OF ANY PAST RECALLS THAT MIGHT HAVE BEEN DONE. THANKS FOR YOUR TIME! -ROBERT MCFADDEN PS. . .PLEASE LET ME KNOW SOMETHING!. *NM
Dec 15, 2005
FRONT DISC BRAKE CALIBER, PISTON IS MADE OF A COMPOSITE AND NOT METAL,COMPOSITE CRACKS AND LEAKS. THE PISTON TURNS TO MUSH AND THE BRAKE PAD BECOMES LOOSE. *JB THIS CAUSE THE VEHICLE TO PULSE WHEN APPLYING THE BRAKES. WAS BROUGHT BACK TO DEALER AND FINALLY REPLACED UNDER WARRANTY. TWO YEARS LATER THE SAME THING HAS HAPPENED, BUT THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. 04/23/02 WAS THE FIRST TIME, 12/04/04 FOUND THE SAME PROBLEM AGAIN
Dec 12, 2004
POSSIBLE BRAKE DEFECT IN 2000 DODGE STRATUS. *MR THERE WAS A NOISE IN THE BRAKE SYSTEM. WHEN THE VEHICLE WAS STARTED FROM COLD, THE BRAKES SQUEAKED. AFTER EVERY START FROM STOP, THE VEHICLE PULLED TO THE RIGHT. THE DEALER STATED IT WAS NORMAL. THIS OCCURRED INTERMITTENTLY IN THE FRONT WHEEL LININGS AT MEDIUM SPEEDS WHEN APPLIED LIGHT TO MEDIUM. THIS ALSO OCCURRED IN THE REAR BRAKES. *SCC *JB
Aug 27, 2003
VEHICLE IS EXPERIENCING THE SAME AS IN RECALL NUMBER 00 V 196 000 FOR THE BRAKE HOSE, BUT VEHICLE VIN IS NOT INCLUDED. PH
Feb 05, 2003
EXPERIENCE NUMERIOUS INCIDENTS WITH FRONT DISC BRAKES SQUEALING SINCE PURCHASE OF VEHICLE OVER TWO YEARS AGO. NORMALLY OCCURS ON FIRST FEW INSTANCES BRAKES ARE APPLIED AFTER STARTING VEHICLE. HAVE HAD IT INSPECTED BY DEALER AND INDEPENDENCE BRAKE SHOP (MIDAS). BOTH DEALER AND MIDAS COULD NOT DETERMINE THE PROBLEM. DEALER SUGGESTED TURNING ROTORS AND REPLACING PADS BUT THIS WOULD NOT BE COVERED UNDER WARRANTY SINCE IT WAS OVER 5000 MILES. MIDAS INFORMED THAT TURNING ROTORS AND REPLACING PADS COULD CORRECT PROBLEM BUT STATED IT WASN'T NECESSARY BECAUSE THERE WAS NO EVIDENCE OF THE SITUATION BEING A HAZARD.*AK
Sep 21, 2002
+ 9 more complaints for this component
SUSPENSION
11 complaints
WHILE DRIVING DOWN A SIDE ROAD AT AROUND 25MPG, THE LEFT FRONT WHEEL MADE A POP SOUND AND ABRUPTLY STOPPED. WHEN MY DAUGHTER GOT OUT TO INVESTIGATE SHE SAW THAT THE WHEEL WAS FOLDED UNDER THE CAR. SHE HAD IT TOWED AND WE LEARNED THE TIE-ROD CONTROL ARM FAILED AND BROKE THE SHAFT. THANK GOD SHE WAS NOT ON THE HIGHWAY. WE PAID 1200.00 DOLLARS TO GET HER BACK ON THE ROAD AND 4 MONTHS LATER THE PASSENGER SIDE IS NOW MAKING A LOUD SQUEALING SOUND WHEN YOU TURN THE WHEEL. NOW I LEARN THAT IT SEEMS THE WHOLE FRONT END OF THESE CARS ARE DEFECTIVE AND DANGEROUS! OH, AND THE HEAT STOPPED WORKING AND WILL COST 500.00 TO FIX.
Feb 26, 2018
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 30 MPH, A LOUD GRINDING NOISE EMITTED FROM THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED FLUID COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM AND BALL JOINT FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Aug 11, 2016
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS A LOUD, ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE WHEN ATTEMPTING A TURN OR WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE VEHICLE WAS INSPECTED AND THE FAILURE WAS LOCATED AT THE FRONT PASSENGER'S SIDE LOWER BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000 AND THE CURRENT MILEAGE WAS 132,100.
Jan 02, 2013
LOWER BALL JOINT/ CONTROL ARM DEFECTIVE. NO EXTENUATING CIRCUMSTANCES OR UNUSUAL WEAR ON THE VEHICLE TO PRECIPITATE THIS PROBLEM. THE SAME DEFECTIVE PART WAS SEEN ON OTHER 2000 DODGE STRATUS VEHICLES WITH APPLICABLE RECALLS. MY VEHICLE HAS THE SAME PROBLEM BUT BASED ON MY VIN NUMBER THE RECALL DOES NOT YET APPLY. THE PROBLEM HAS BEEN DIAGNOSED AT STEVE WHITE DODGE DEALERSHIP IN NEWTON, NC. THE PARTS ARE STILL IN PLACE ON MY VEHICLE AT THIS POINT. *TR
Apr 19, 2011
HAVE HAD THIS 2000 DODGE STRATUS WHICH DAUGHTER HAS DRIVEN FOR 5 YEARS NOW IT IS ON IT'S FOURTH TRANSMISSION SINCE PURCHASING AND NUMEROUS OTHER REPAIRS, ALL SOFT PLUGS REPLACED, ORIGINALS WERE MADE FROM POT METAL, REPLACED WITH BRASS. NUMEROUS ALIGNMENT PROBLEMS. BUT JUST LAST MONTH DAUGHTER WAS DRIVING AND NOTICED A SEVERE SCRAPPING NOISE ALL OF A SUDDEN, SHE THOUGHT IT MIGHT BE BRAKES WEARING OUT. UPON INSPECTION IT WAS THE LOWER CONTROL ARM RUBBING AGAINST THE INSIDE OF THE FRONT PASSENGER SIDE WHEEL. LOWER BALL JOINT HAD GIVEN AWAY AND THE ENTIRE CONTROL ARM WAS NOW RESTING INSIDE OF THE WHEEL. 2000 & 2001 DODGE STRATUS UNSAFE AT ANY SPEED. *NM
Sep 08, 2006
+ 6 more complaints for this component
AIR BAGS
8 complaints
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. WHILE DRIVING 55 MPH, BOTH THE PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED, AND IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 110,000. UPDATED 07/15/08. *LJ UPDATED 07/15/08
Jun 30, 2008
THE CONSUMER REQUEST THAT AN AIR BAG ON/OFF SWITCH BE INSTALLED IN HER 2000 DODGE STRATUS. *NM *JB
Mar 15, 2005
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAG DID NOT DEPLOY. DRIVER WAS INJURED, AND WENT TO THE HOSPITAL ON HER OWN. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK *TC
Mar 02, 2005
WHILE DRIVING AT 15 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION BUT AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Aug 07, 2003
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB
Dec 23, 2002
+ 3 more complaints for this component
VISIBILITY
7 complaints
CHRONIC FAILURE IN BLOWER MOTOR FOR THE HEATING/AC. UNIT HAS MODEL SPECIFIC PROBLEMS WITH OVERHEATING PRESENTING A FIRE HAZARD AS WELL AS A DRIVING HAZARD. BLOWER MOTOR OVERHEATS CAUSING MALFUNCTIONS IN THE TRANSISTORS AND/OR THE DIFFUSERS WHICH IN TURN CAUSES THE HEATING/AC FAN TO MALFUNCTION WHICH MAKES DRIVING DANGEROUS WHEN DEFROST OR DEFOG IS NEEDED. REPLACED THREE TIMES IN AND OUT OF WARRANTY. JB
Mar 06, 2007
BLOWER/RESISTER HAS BEEN REPLACED 3 TIMES AND NEEDS TO BE REPLACED ONCE AGAIN. AFTER A FEW MONTHS, THE FAN ONLY WORKS ON HIGH SETTING WHICH IS VERY ANNOYING AND INEFFICIENT. IT WAS FIRST REPLACED IN 2004 AND WORKED UNTIL RECENTLY WHEN STOPPED WORKING AT THE LOWER LEVELS AND WAS REPLACED IN (2006) MAY, THEN AUGUST AND STOPPED WORKING AGAIN IN OCTOBER. *NM
Nov 10, 2006
OUR DODGE STRATUS HAD 38,000 MILES ON IT WHEN THE SWITCH CONTROLLING THE WIPER BLADES/WASHER SYSTEM FAILED WHILE DRIVING. THE WIPERS AND WASHER RAN CONTINUOUSLY. THE WIPERS WERE STOPPED ONLY BY PULLING THE 30 AMP FUSE UNDER THE HOOD. THE PUMP SUPPLYING WASHER FLUID TO THE WINDSHIELD COULD NOT BE STOPPED AT ALL EVEN AFTER IT RAN OUT OF FLUID. WHILE THE FAILURE DID NOT CAUSE AN ACCIDENT OR INJURIES, THE FAILURE COULD HAVE LED TO ONE WITH A LESS EXPERIENCED DRIVER. THE COST OF THE REPAIR AND THE SWITCH WAS $290.00. NEITHER DAIMLER/CHRYSLER NOR THE SELLING DEALERSHIP WOULD COVER THE COST OF ANY PART OF THE REPAIR EVEN THOUGH THE CAR WAS JUST 2000 MILES AND ONE MONTH BEYOND WARRANTY AND CLEARLY OCCURRED AS A RESULT OF A DEFECT. I AM REPORTING THIS INCIDENT IN THE EVENT THAT ANY OTHER OWNERS EXPERIENCE A SIMILAR PROBLEM. *JB
Apr 21, 2003
WINDSHIELD WIPER ON FRONT DRIVER'S SIDE WINDOW DOES NOT COVER ENTIRE WINDOW, CLOSE TO DRIVER'S SIDE WINDSHIELD. THIS PROBLEM HAS LEFT SIDE WINDSHIELD FULL OF SNOW. DODGE HAS BEEN CONTACTED. *AK
Nov 20, 2000
WHILE DRIVING THE ANGLE OF THE WINDSHIELD MAKES THE DASHBOARD ILLUMINATE ONTO THE CENTER MAKING IT HARD TO SEE THROUGH THE WINDSHIELD. NLM
Aug 22, 2000
+ 2 more complaints for this component
SEAT BELTS
6 complaints
TL*THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THE REAR SEAT BELT BUCKLES FAILED. THEREFORE, THE BASE OF THE CHILD SEAT DOES NOT LOCK PROPERLY ON THE SEAT. THE CURRENT AND FAILURE MILEAGES WERE 56,800. UPDATED 03-11-08 *BF ON BOTH REAR SEAT BELTS, THE PLASTIC MECHANISM THAT WAS ATTACHED TO THE SEAT BELT LATCH SNAPPED OFF . WITHOUT THE MECHANISM SECURELY IN PLACE, THE BELT SLIDES AROUND. UPDATED
Feb 20, 2008
DT: THE CONTACT STATED BOTH REAR SIDE SEAT BELT ADJUSTORS BROKE. THIS OCCURRED WHILE ATTEMPTING TO ADJUST THE SEAT BELTS. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER. *AK UPDATED 02/07/06. *JB
Dec 15, 2005
2000 DODGE STRATUS SE REAR PASSANGER AND DRIVER SIDE RETRACTABLE SHOULDER SEATBELTS DO NOT "CATCH" TO PROPERLY RESTRAIN PERSON. ANGLE OF INSTALL PREVENTS MECHANISM FROM PROPERLY WORKING. PROVED TO SERVICE MANAGER DUANE NELSON BONNEVILL & SON MANCHESTER, NH 603-624-9280X558. DUANE CALLED CHRYSLER AND WAS TOLD THAT THEY DESIGNED IT THAT WAY SINCE REAR PASSENGERS MOVED AROUND ALOT OR CHILD SEATS WERE FREQUENTLY USED (THEREFORE NULLIFYING THE RESTRAINT FEATURE OF THE SHOLDER PORTION). THEY DIDN'T WANT THE BELT TO BE TOO RESTRICTING. FURTHERMORE CHRYSLER STATED THAT IN A CRASH OR HARD STOP THE FRONT OF THE CAR IS FORCED DOWNWARD AND THE REAR UPWARDS, RESULTING IN THE SEATBELT MECHANISM BEING IN A PROPER ANGLE AND ENGAGING. SEEMS LIKE A VERY POOR DESIGN AS ANY OTHER VEHICLE I HAVE PULLED ON A SEAT BELT WITH MY AND AND IT QUICKLY CATCHES. I HAVE NO FAITH IN THIS AND DON'T CARE TO GET IN AN ACCIDENT WITH MY CHILDREN IN BACK TO FIND OUT IF THEY ARE TELLING THE TRUTH OR NOT! I WAS MORTIFIED AFTER DRIVING MY CHILDEREN AROUND FOR 3 YEARS IN THIS CAR THAT THE SEATBLETS WERE APPARENTLY DEFECTIVE. PLEASE SEE COMPLAINT NUMBER 10015524 AS PROOF OF THIS FAILURE.*AK
Jun 08, 2004
REAR DRIVER SIDE SEAT BELT IS NOT RETRACTING FROM ITS RETRACTOR. DEALER REPLACED THE RETRACTOR A YEAR AND A HALF AGO, AND THE PROBLEM HAS RECURRED AGAIN. *AK
Oct 02, 2003
THE VEHICLE WAS INVOLVED IN AN ACCIDENT 8/2002. THREE CHILDREN SEATED IN THE BACK WITH VEHICLE SEAT BELT ON WERE EJECTED FROM THE VEHICLE. THE CHILDREN'S AGES ARE 6, 7, AND 10 YEARS OLD. THE CAR IS NO LONGER IN SERVICE. *NLM
Apr 09, 2003
+ 1 more complaint for this component
STRUCTURE
5 complaints
DT: WHERE THE HOOD FASTENED THERE WAS A LEVER IN THE OUTER SKIN OF THE HOOD WHERE IT WAS NOT MOLDED PROPERLY. THEY DID NOT HAVE ENOUGH METAL TO MOLD IT PROPERLY. THE PAINT RUSTED THROUGH WHERE IT COULD CAUSE THE LATCH TO COME UNDONE AND THE HOOD FILE UP. NOTICED THIS ON ALL 2000 MODELS, AND ON CONSUMER'S VEHICLE ON SEPTEMBER 7, 2005. *AK
Sep 16, 2005
DRIVER'S DOOR JAMMED WHEN IT IS OPENED, WOULD OPEN APPROX. 1 INCH. DOOR PANEL WAS COMING LOOSE. PLASTIC CLIPS HOLDING PANEL WERE COMING OFF. PANEL WOULD SHIFT, AND CAUSE JAMMING PROBLEM. WOULD NEED TO KICK FROM INSIDE TO OPEN DOOR. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED NOT A SAFETY ISSUE. *AK
Oct 09, 2001
WHEN JACKING VEHICLE TO CHANGE A TIRE, THE BACK OF THE VEHICLE RAISES AS WELL AS THE FRONT. *SLC
Oct 11, 2000
WHEN JACKING VEHICLE TO CHANGE A TIRE, THE BACK OF THE VEHICLE RAISES AS WELL AS THE FRONT. *SLC
Oct 11, 2000
THE HOOD MAT HAS A WORN SPOT IN IT THAT GOES THROUGH TO THE PAINT FROM A HOSE THAT IS RUBBING IT.MY BROTHER HAS THE SAME KIND OF CAR AND HIS IS LIKE THIS AS WELL
Oct 09, 2000
STEERING,SERVICE BRAKES, HYDRAULIC
4 complaints
I HAVE HAD THIS CAR SINCE OCT. OF 2000 AND ABOUT FOUR MONTHS LATER, I WAS IN AN AUTO ACCIDENT THAT WAS THE OTHER VEHICLE'S FAULT. EVER SINCE THEN MY BRAKES HAVE NOT WORKED PROPERLY I HAVE TAKEN IT TO THE DEALER 4-5 TIMES FOR VEHICLE FAILURE TO NOT STOP IN ENOUGH TIME AND PULSATING. THE FIRST TWO TIMES I TOOK IT TO THE DEALER THEY CLAIMED THE COULDN'T FIND ANYTHING EVEN WITH A TEST DRIVE. THE THIRD TIME THEY CLAIMED MY BRAKES WERE BAD AND REPLACED THE BRAKES AND NOT THE ROTORS. AFTER THAT THE PULSATING WAS NOT AS NOTICEABLE FOR A FEW WEEKS THEN IT WAS BACK TO THE WAY IT WAS BEFORE. I HAD THE DEALER CHECK THEM ONE OR TWO MORE TIMES AND AGAIN THEY SAID NOTHING WAS WRONG. SHORTLY AFTER THAT I HAD A SMALL FENDER BENDER DUE TO BRAKES NOT STOPPING MY VEHICLE PROPERLY. I HAVE TO HAVE MY FRONT AND REAR BRAKES CHANGED TWICE A YEAR, THE FRONT BRAKES GO LIKE THEY ARE MADE OF PAPER, THE REAR BRAKES WEAR ON ONE SIDE MORE THAN THE OTHER. MY OUTER TIE ROD HAVE BEEN REPLACED TWICE BECAUSE THEY WERE BROKEN, THE ROTORS HAVE BEEN REPLACED 3 TIMES. FOR THE PAST TWO WINTERS WHEN I FIRST START MY CAR AND TURN THE STEERING WHEEL, IT SCREECHES SO LOUD AND POPS I THINK MY TIRES ARE GOING FALL OFF. I HAVE TWO SMALL CHILDREN AND FIND THIS VERY UNSAFE. WHEN I HAVE TO COME TO A STOP I HAVE TO ALMOST STAND ON THE BRAKE PEDAL TO MAKE SURE I STOP IN TIME. IT IS NOT ALWAYS LIKE THIS BUT 90-95% OF THE TIME IT IS AND I KNOW THAT MY CAR IS NOT THE ONLY ONE THAT THIS HAPPENS TO. *JB
Jan 20, 2007
WHILE DRIVING AT ANY SPEED BRAKE PADS WORE OUT EXCESSIVELY. DEALER REPLACED THE FRONT PADS AND ROTORS TWICE. ALSO, TIE RODS WERE REPLACED TWICE . HOWEVER, THE PROBLEMS RECURRED AT THIS TIME. *AK
Apr 12, 2004
WHILE DRIVING 65 MPH, THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. A LOUD SQUEAKING NOISE WAS HEARD COMING FROM THE DRIVER'S SIDE WHEEL. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED BOTH ROTORS AND OTHER BRAKE PARTS. *AK *SC THE TIE RODS FAILED. *JB
Apr 01, 2004
WHEN DRIVING AT LOW SPEEDS THERE WAS A CLUNKING NOISE. CONSUMER CONTACTED DEALER, AND THEY STATED THAT FRONT BRAKE ROTORS WERE PITTED AND CHIPPED. ALSO,THERE WAS A SQUEAKING NOISE.ALSO, DEALER REPLACED TIE RODS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Dec 10, 2001
EQUIPMENT
3 complaints
AIR CONDITIONER BLOWER SWITCH ONLY WORKS ON HIGH SPEED. HAVE HAD IT FIXED SEVERAL TIMES AND GOES BAD AFTER A SHORT PERIOD. *TR
Mar 12, 2008
AC BLOWER ONLY WORKS ON HIGH SPEED, REPLACED RESISTOR 3 TIMES. DIODE IS BLOWING ON RESISTOR. THIS WILL BE #4. DEALERSHIP DOESN'T SEEM TO KNOW WHAT IS GOING ON. IM NOT THE ONLY ONE HAVING THIS PROBLEM. LETS GET SOMEONE TO HELP US FIGURE THIS OUT. *LA
Jul 12, 2004
AIR CONDITIONER BLOWER FAN SWITCH ONLY WORKS ON A HIGH SPEED, UNABLE TO DEFROST VEHICLE IN WINTER , AIR IS TOO HOT. CONTACTED DEALER. REPLACED PART FOUR TIMES, BUT PROBLEM REOCCURRED. *AK
Aug 19, 2002
UNKNOWN OR OTHER
3 complaints
APPROXIMATE DATE SHOWN BELOW. RUST ALONG FRONT EDGE OF HOOD. CLEAR FINISH PEELING OFF OF SPOILER. *JB
Mar 27, 2006
WHILE CAR WAS PARKED AT MCDONALDS SOMEONE CAME IN SAYING A GREE CAR WAS ON FIRE IN THE PARKING LOT. IT WAS MY 2000 DODGE STRATUS. FIRE WAS IN THE ENGINE COMPARTMENT. FIRE DEPARTMENT WAS CALLED AND THEY PUT OUT THE FIRE. NOONE WAS IN THE CAR AT THE TIME. IT IS BELIEVED THAT THE CAR IS A TOTAL LOSS.
Aug 19, 2005
REPAIRS TOTALING $2,017.00 FOR 2000 DODGE STRATUS. *MR THE PART WAS BAD. *SCC *JB
Sep 23, 2003
VEHICLE SPEED CONTROL
3 complaints
WHEN ACCELERATING THERE IS A LOUD NOISE THAT COMES FROM ENGINE, THIS ONLY HAPPENS WHEN VEHICLE ACCELERATES. CONTACTED DEALER, AND THEY COULD NOT FIND THE CAUSE.
Feb 07, 2002
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY. DEALER HAS INSPECTED VEHICLE AND WAS NOT ABLE TO DUPLICATE OR CORRECT PROBLEM. *AK
May 31, 2001
THIS VEHICLE IS OWNED BY THE STATE OF VIRGINIA: I OPERATE THIS VEHICLE IN CONJUNCTION WITH MY POSITION WITH THE GOVERNMENT. SINCE BEING ASSIGNED THE CAR, I HAVE HAD MORE THAN A DOZEN INSTANCES OF THE GAS PEDAL "STICKING"; I HAVE HAD OUR STATE VEHICLE MAINTAINANCE PEOPLE CHECK THE ACCELERATOR PEDAL; IT WAS SPRAYED WITH A LUBRICANT. WHEN BEGINNING ACCELERATION FROM A STOP OR AFTER BRAKING, EITHER THE PEDAL IS NOT COMPRESSING OR THE VEHICLE IS NOT RESPONDING AT INITIATION, THEN SUDDENLY LURCHES FORWARD. WHILE ON AN EXIT RAMP, THIS CAUSED ME TO BUMP A VEHICLE IN FRONT OF ME AT APPROXIMATELY 3MPH - THE INCREASE IN SPEED FROM A NEAR STOP TO THE VEHICLE'S SPEED AT A "LURCH". THE VEHICLE DID THIS AGAIN LEAVING FROM THE ACCIDENT, AND WILL BE SENT TO STATE MAINTAINANCE FOR EVALUATION.*AK
Oct 26, 2000
STEERING,ENGINE AND ENGINE COOLING
2 complaints
AFTER DRIVING MY CAR A FRIEND WENT OUTSIDE AND SEEN SMOKE COMING OUT FROM UNDER THE HOOD.SHE CALLED ME AND I RAN TO THE CAR AND I SEEN FIRE UNDER THE FRONT WHEEL'S. FRIENDS SPRAYED WATER ON THE HOOD AND I OPENED IT UP A LITTLE AND THEY SPRAYED THE FIRE AND PUT IT OUT. BY THIS TIME THE TOP OF THE MOTOR WAS BURNT BAD. EVERYTHING ON TOP NEEDS TO BE REPLACED, IT WAS CAUSED BY THE HIGH PRESSURE HOSE ON THE POWERSTEERING. I FOUND OUT THAT IT HAD A RECALL ON THE HOSE SO I CALLED DODGE CORP. AND THEY GAVE ME A CASE # AND TO TAKE IT TO MY DEALER SO I DID. THEN THE CORP. OFFICE CALLED ME TODAY AND SAID IT'S BEEN TO LONG THIS SHOULD HAVE BEEN DONE BY THE LAST OWNER AND HUNG UP. I BOUGHT THIS CAR OCT.14 OF THIS YEAR AND THIS HAPPENED ON THE 31. HOW AM I TO KNOW THAT THIS WAS GOING TO HAPPEN IN 18 DAY'S. I PAID A LOT OF MONEY FOR THIS CAR AND I THINK. THE COMPUTER CAN TELL YOU THE RECALL AND HOW TO GET IT FIXED; BUT YOU TRY TO FIND SOMEWHERE ON HERE ON WHAT TO DO WHEN THERE IS A RECALL AND IT DONE WHAT IT SAID IT WOULD DO AND YOU DIDN'T KNOW ABOUT IT UNTIL IT DID IT. I NEED HELP I DON'T HAVE THE MONEY TO FIX IT. I TOOK OUT A LOAN TO GET IT. *TR
Nov 15, 2011
TL* - THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE OFF AND THE IGNITION IN THE ON POSITION AND PLAYING THE RADIO WHEN SMOKE WAS COMING FROM THE HOOD. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS CALLED , AND THEY EXTINGUISHED THE FIRE. THE CONTACT STATED THAT THE VEHICLE WA SINOPERABLE AND THAT FIRE DEPARTMENT INFORMED HER THAT THE FIRE WAS CAUSED BY FAULTY WIRING. THE CONTACT STATED THAT THE LAST WEEK OF SEPTEMBER 2006 THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE TO DEALER, AND WAS TOLD THERE WAS A LEAK UNDER THE HOOD. THE CONTACT COULDN'T REMEMBER WHAT THEY SAID WAS LEAKING NOR DID SHE KNOW EXACTLY WHAT CAUSED THE FIRE. THE CONTACT STATED THAT SHE RECEIVED A RECALL 06V001000. *AK UPDATED 02/22/07. *JB
Jan 02, 2007
FUEL SYSTEM, OTHER
2 complaints
I HAD A 2000 DODGE STRATUS SE WHICH CAUGHT ON FIRE IN MY DRIVEWAY AFTER MY DAUGHTER RETURNED HOME WITH IT. SHE CAME RUNNING INSIDE SAYING IT WAS SMOKING SO WHEN WE WENT TO LOOK IN WAS ON FIRE, WITH FLAMES SHOOTING OUT OF THE HOOD. I CALL 911 WHILE MY HUSBAND AND A NEIGHBOR SPRAYED THE CAR WITH A HOSE. EVERYTHING UNDER THE HOOD WAS MELTED. WHEN WE CALLED THE DODGE DEALERSHIP THEY PRETTY MUCH LAUGHED AT US SAYING YEAH THERE IS A RECALL FOR THE PRESSURE STEERING HOSE WHICH CAN LEAK AND CAUSE A FIRE. BUT SINCE YOU DIDN'T COME GET IT FIXED TOO BAD, BUT IF YOU BRING IT IN NOW WE WILL REPLACE THE HOSE FOR YOU!!! AFTER MANY CALLS TO THE MAIN DODGE NUMBER THAT IS ON THE RECALL ON THEIR WEBSITE THEY FINALLY LEFT ME A VOICE MAIL STATING WE SENT A NOTICE TOO BAD. I AM SO THANKFUL THAT NOBODY WAS HURT. MY TEENAGE DAUGHTER HAD JUST GOTTEN HOME FROM SCHOOL. IT WOULD HAVE CAUGHT FIRE THERE WHO KNOWS WHAT COULD HAVE HAPPENED. I HAVE LIVED IN A DIFFERENT STATE SINCE BUYING THE CAR SO THAT IS WHY I DIDN'T GET THE NOTICE. IT SADDENS ME TO THINK THAT IS ALL THEY HAVE TO DO IS SEND OUT A NOTICE WHEN A FIRE WILL RESULT IF NOT TAKEN CARE OF, AND THEY DON'T CARE. *TR
Jun 09, 2010
GAS FILLER PIPE IS CRACKED AND NEEDS TO BE REPLACED. HAS BEEN ON ORDER FOR ALMOST 3 MONTHS DUE TO THE TREMENDOUS AMOUNT THAT ARE ON BACKORDER. *TR
Nov 19, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
I OWNED UNTIL LAST NIGHT A 2000 DODGE STRATUS, WELL NOW I AM ANOTHER FIRE VICTIM I GUESS. CAR WAS PARKED HAD IGNITION IN THE AUX POSITION TO LISTEN TO MUSIC WHILE I WAS CLEANING UP OUR STORAGE AREA. GOT INTO CAR TO START IT UP AND BOOM. FIRST HEARD A POP FOLLOWED BY IMMEDIATE ENGULFING FIRE UNDER HOOD ENGINE COMPARTMENT. WHOLE THING BURNT TO THE GROUND IN LESS THAN FIVE MINUTES. I HAVE PICTURES IF YOU NEED THEM. THANKS TERRI *TR
Sep 29, 2007
DRIVING DOWN ROAD AND THE TENTION PULLEY FELL OUT . ALSO, DRIVING AFTER IT WAS FIXED CAR DIED WHEN TURNING CORNER AND WILL NOT START. JUST BOUGHT 5 MONTHS AGO. *LA
Oct 09, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
WHILE I WAS DRIVING MY VEHICLE CAUGHT FIRE TWICE WITHIN ONE YEAR. FIRST IN 3/13/2003 THEN IN 4/2004 BOTH TIMES FIRE DEPT WAS DISPATCHED. THE VEHICLE WAS REPAIRED BY THE INSURANCE COMPANY AND REPORTED TO CHRYSLER. *JB
Jan 10, 2006
THE BLOWER IN MY HEATING AND AIR SYSTEM KEEPS FAILING ONLY WORKING AT THE HIGHEST SETTING. I'VE HAD IT REPLACED TWICE NOW AND I'M GOING BACK FOR MY THIRD TIME. HOW MANY CO-PAYS AM I EXPECTED TO PAY. THIS ITEM SHOULD BE RECALLED. I NOTICED THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. *LA
Oct 19, 2003
SERVICE BRAKES, AIR
2 complaints
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
Jul 07, 2005
THIS IS THE NUT THAT HOLDS THE WHEEL ON THE CAR. IT KEEPS COMING LOOSE. WE NOTICED IT BEFORE THE WHEEL FEEL OFF, AND TIGHTENED IT BACK UP. THE DEALER REFUSES TO FIX IT AS THE CAR IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE!!! WHEN THE NUT COMES LOOSE, THERE IS NOTHING TO PREVENT IT FROM FALLING OFF ON THE TIRE COMING OFF THE CAR AS YOU ARE DRIVING DOWN THE ROAD.*AK
Jul 09, 2001
SEATS
2 complaints
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 03, 2005
CONSUMER WAS IN AN AUTOMOBILE ACCIDENT AND BOTH PASSENGER'S AND DRIVER'S SEATBACKS COLLAPSED, CAUSING CONSUMER TO RECEIVE FRACTURED PELVIC AND CRUSHED FORE ARM.*AK
May 01, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
WE HAVE EXPERIENCED PROBLEMS WITH THE TRANSMISSION SLIPPING OUT OF GEAR, EXTREMELY HARD DOWN SHIFT FROM 3 TO 2, HUNTING FOR GEARS & HARD SHIFTING IN GENERAL. VEHICLE HAS BEEN IN 5 TIMES FOR REPAIR ATTEMPT. AT LAST ATTEMP WE WERE TOLD THAT THE MANUFACTURER IS AWARE OF THE PROBLEM, DOES NOT KNOW HOW TO REMEMDY AND TO KEEP DRIVING THE VEHICLE. ADDITIONALLY, WE HAD TO HAVE THE ROTORS REPLACED AT 14,000 MILES AND ARE EXPERIENCING INTERMITENT GRINDING AS WELL AS LOUD SQUEALING FROM THE BACK BRAKES DAILY. WE HAVE ALSO HAD TROUBLE WITH THE POWER STEERING, HARD STARTING IN COLD WEATHER AND A GRINDING NOISE WHEN STARTING THE VEHICLE.*AK
Aug 16, 2001
BRAKE DRUMS AND ROTORS KEEP GETTING WARPED CAUSING VIBRATION, PULLING AND LOSS OF PEDAL. TRANSMISSION ERRATIC - DROPS OUT OF GEAR AT 45MPH AT LEAST ONCE A WEEK.
Feb 27, 2001
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
WHILE STOPPING ABRUPTLY THE BRAKES LOCKED UP AND DID NOT SLOW THE VEHICLE CAUSING CONSUMER TO REAR END THE VEHICLE IN FRONT OF HIM, THE AIR BAGS DID NOT DEPLOY, DRIVER AND OCCUPANTS SUFFERED HEAD AND NECK INJURIES. NLM
Dec 28, 2000
THE BRAKES LOCKED UP AND DID NOT STOP THE VEHICLE PROPERLY RESULTING IN VEHICLE COLLISION, NO DEPLOYMENT OF THE AIR BAGS DURING COLLISION RESULTED IN INJURIES. *MJS
Dec 20, 2000
FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE STALLED AT HIGH SPEED. HAD FUEL FILTER REPLACED BY DODGE DEALER IN MARIETTA, OHIO. DEALER DID NOT CHECK FUEL PUMP WHILE TANK REMOVED FROM AUTOMOBILE. FUEL PUMP WAS CAUSE OF STALLING. INVOICE # DOCS155552
Aug 08, 2016
STEERING,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING MY CAR WHEN THE BALL JOINT ASSEMBLY SNAPPED IN HALF, THE ENTIRE TIRE ALMOST CAME ALL THE WAY OFF.
Dec 15, 2015
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
MY DODGE STRATUS STARTED BLOWING HORN WITHOUT ME TOUCHING. EVERYTIME I TURN THE WHEEL THE HORN BLOWS. THEN TWO DAYS LATER THE LIGHT CAME IN THE CAR WOULD NOT GO OFF. THEN LOCKS START GOING UP AND DOWN AND DOOR MAKE BEEP AS IF A DOOR HIS OPEN. I HAD TO REMOVE THE FUSES TO STOP HORN FROM BLOWING, CUT INSIDE LIGHTS OFF AND STOP LOCKS FROM GOING UP AND DOWN. THE CAR STILL MAKES BEEP NOISE AS IF DOOR OPEN WHOLE TIME DRIVING AND STOPS AND START BACK WHEN I HIT A BUMP. MY FRONT WHEEL MAKING A NOISE AS IF THE WHEEL IS GOING TO BREAK OFF ON THE PASSENGER SIDE. IT IS ALSO DRINKING GAS AS IF IT IS LEAKING. I DONT SEE ANY GAS ON THE GROUND BUT I CAN SMELL FUMES OFF AND ONE AND SOMETIMES UNDER THE HOOD. IT IS LIKE I AM LOSING GAS PRESSURE BECAUSE CAR STALLS AND I AM LOSING GAS SOMEWHERE. *TR
Jun 07, 2013
STRUCTURE,ENGINE
1 complaint
DROVE CAR APPROXIMATELY 10 MILES TO STORE. WAS IN PARKING LOT, PULLING INTO A PARKING SPACE, NOTICED SMOKE FROM UNDER HOOD. WOMAN IN LOT STOPPED AND TOLD ME MY CAR WAS ON FIRE. BACKED OUT OF PARKING SPOT TO CENTER OF AISLE. CAR FULLY ENGULFED IN FLAMES WITHIN MINUTES. CAUSE OF FIRE NOT YET DETERMINED. *TR
May 15, 2013
ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE STRATUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AS THE DRIVER BEGAN TRAVELING 65 MPH. THE DRIVER TURNED THE VEHICLE OFF ON THE EMERGENCY LANE FOR A FEW MINUTES AND WAS ABLE TO RESTART IT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC STATED THE FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE CRANK SHAFT SENSOR AND THE CAN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED BUT THEY STATED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 100,000.
Nov 29, 2012
FUEL SYSTEM, OTHER,EQUIPMENT
1 complaint
MY CAR IS LEAKING GAS, AND THE FUEL NECK HAS RUSTED. APPARENTLY THERE IS A NATIONAL BACK ORDER ON THIS PRODUCT AND I AM UNABLE TO GET IT UNTIL OCTOBER 30TH. WHEN I ASKED THE DEALER WHAT I SHOULD DO ABOUT THIS PROBLEM HE SAID THERE ARE MANY PEOPLE WAITING ON THIS SAME PART AND THAT ALL I CAN DO IS WAIT FOR THE PART..MEANWHILE MY CAR IS LEAKING GAS AND UNSAFE FOR MY CHILDREN TO RIDE IN...IF A PART IS VIA THE DEALERSHIP ONLY IT SHOULD BE AVAILABLE FOR INSTANCES JUST LIKE THIS! HOW AM I SUPPOSED TO GET TO WORK? HOW AM I SUPPOSED TO TAKE MY KIDS TO DAY CARE? I DON'T THINK I'LL EVER BUY ANOTHER CHRYSLER BECAUSE OF THIS HORRIBLE CUSTOMER SERVICE! I GUESS IF THE CAR BLEW UP BECAUSE OF THE GAS LEAK IT'D BE MORE OF A CONCERN! *TR
Sep 18, 2010
STEERING,SUSPENSION
1 complaint
FRONT PASSENGER TIE ROD ON 2000 DODGE KEEPS BREAKING. HAVE REPLACED TIE ROD 4 TIMES, BUT 2 SEPARATE MECHANICS ARE TELLING US THAT THE ONLY REASON THAT TIE RODS WOULD BREAK REPEATEDLY IS BECAUSE OF A DEFECTIVE BALL JOINT. TIE ROD HAS SNAPPED NEXT TO BALL JOINT EVERY TIME. IT IS ALREADY CRACKED AND ABOUT TO BREAK AGAIN. IT HAS RESULTED IN SEVERAL NEAR ACCIDENTS FOR US AND ONCE BEING STRANDED AT A GAS STATION AN HOUR FROM HOME. THE LAST TIME IT BROKE WAS NOVEMBER 2009. THE BALL JOINT IS THE ORIGINAL THAT CAME ON THE CAR. *TR
May 21, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
2000 DODGE STRATUS, HAD A LEAKAGE IN THE FUEL LINE, IN JUNE 2009 AND HAD IT REPAIRED, THAN TRANSMISSION WAS GOING OUT, NEEDED A NEW ENGINE, CAR WOULDN'T GO PAST 50MPH WITHOUT JERKING AND STILL WAS A GAS-HOGGER, COST MORE TO FIX THE CAR SO HAD TO HAVE IT SALVAGED COULDN'T AFFORD THE REPAIRS, AND MY FRIEND ALSO HAD A DODGE STRATUS SAME YEAR AND HAD THE SAME PROBLEM I DID AND SHE ALSO HAD TO SALVAGED HER CAR. *TR
Apr 08, 2010
VISIBILITY,EQUIPMENT
1 complaint
BLOWER MOTOR FOR HEATER APPEARS TO BE BAD. HEATER ONLY WORKS ON HIGH. THIS ALSO CAUSES THE CAR TO RUN HOT AT TIMES.*TR
Dec 14, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
Dec 28, 2007
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
IN FIVE YEARS I HAVE PUT ON THREE SETS OF BRAKE PADS AND THREE SETS OF ROTORS AND CALIPERS,I HAVE USED DEALER PARTS AND AUTO STORE PARTS AND I STILL ONLY HAVE MINIMAL BRAKES. *JB
Oct 08, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
AFTER AN ABRUPT STOP, THE BRAKE PEDAL WENT TO THE FLOOR AND BRAKING ABILITY WAS SEVERELY IMPAIRED. I WENT HOME IMMEDIATELY FEARING FOR MY SAFETY. AFTER AN INSPECTION UNDER THE VEHICLE, I NOTICED THAT A LARGE AMOUNT OF BRAKE FLUID IN MY DRIVEWAY. LOOKING MORE CLOSELY I FOUND THE LEAK IN THE BRAKE LINE. IT APPEARS THAT THE PARKING BRAKE CABLE HAD WORN A SPOT ON THE LEFT REAR BRAKE LINE. THIS COMBINED WITH CORROSION HAD CAUSED THE LINE TO RUPTURE. IT LOOKS AS IF THE FACTORY WAS CONCERNED BECAUSE THERE WAS A SOFT 3" PIECE OF FOAM RUBBER TUBING OVER THE PARKING BRAKE CABLE WHERE IT CONTACTED THE HYDRAULIC LINE. THIS FOAM RUBBER MAY HAVE ACTUALLY CONTRIBUTED TO THE CORROSION BY TRAPPING WATER BETWEEN IT AND THE STEEL BRAKE LINE. JUDGING BY THE AMOUNT OF RUST STUCK TO THE FOAM RUBBER I WOULD SAY THIS IS A FAIR ASSESSMENT. CHRYSLER DEALERS AND THE MAIN OFFICE OFFERED NO RECOURSE. AFTER EXPERIENCING ALL THIS AND MANY OTHER PROBLEMS FROM A VEHICLE PURCHASED NEW, I CAN SAY THAT I WILL NEVER PAY FOR ANOTHER CHRYSLER VEHICLE AGAIN. IF SOMEONE GIVES ME ONE, I MAY CONSIDER THE OFFER. P.S. OTHER PROBLEMS INCLUDED: OIL PRESSURE SENDING SENSOR, TRANSMISSION SPEED SENSORS, FRONT WHEEL BEARING, RADIATOR, LOWER CONTROL ARM BUSHINGS, AN UNRESOLVED PULLING TO THE RIGHT NOT RESOLVED AFTER NEW TIRES AND WHEEL ALIGNMENT, ETC. *JB
Jul 27, 2007
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
ABOUT TWO WEEKS AGO I WAS DRIVING MY CAR AND WHEN I WENT TO LET OFF OF MY BRAKE PEDAL AND I FELT AND HEARD A POP. I DROVE A LITTLE FURTHER AND AGAIN STOPPED AND WHEN I LET OFF THE BRAKE I HEARD AND FELT A GRIND AND A LOUDER POP THAT SHOOK THE CAR. IT DID THIS ONE MORE TIME BEFORE I GOT TO WERE I HAD TO GO, AND WHEN I STOPPED MY DRIVER SIDE REAR TIRE WAS SMOKING AND HAD AN AWFUL SMELL OF BURNING RUBBER. THANK GOOD I HAD SOMEONE CLOSE TO AREA TO STOP AND COME HELP. I HAD NO BRAKE ON THAT REAR TIRE, IT WAS METAL TO METAL, THE CYLINDER WAS SO HOT THERE WERE NO RUBBER BOOT LEFT ON IT AND THE HUB HAD SEIZED. I HAD NO INDICATION OF ANY OF THIS, NO SQUEALING OR ANYTHING IT WAS PRETTY SUDDEN. THE EMERGENCY BRAKE CABLE WAS STICKING ON THE DRIVER SIDE AND HAD TO BE REPLACED. THE SPRING ON THE EMERGENCY BRAKE CABLE WAS FLAT. ALL THE OTHER BRAKES WERE FINE STILL LOOKED NEW. I'M NOT SURE WHAT DAMAGE THIS COULD HAVE CAUSED BUT I HAVE TWO SMALL CHILDREN WHO RIDE IN THIS CAR ALL THE TIME. I WAS ALSO TOLD BUY THE SELLING DEALER THAT THIS VEHICLE HAS ANTI-LOCK BRAKES, AFTER THIS PROBLEM I HAD SOMEONE LOOKED OVER MY WHOLE BRAKE SYSTEM AND THEY STATED THAT THEY COULD NOT DETECT AN ANTI-LOCK BRAKE SYSTEM THERE IS A SPOT FOR A FUSE BUT NO FUSE WAS THERE. I WILL NEVER BUY A DODGE AGAIN. *JB
Apr 03, 2007
VISIBILITY,INTERIOR LIGHTING
1 complaint
PLEASE TELL ME IF THERE IS AN RECALL FOR THE CONTROL THAT TURNS ON THE HEAT AND THE AIR? I HAD MINE REPLACED AND THE KNOB THAT TURNS ON KEEPS ON BREAKING, NOW IT ONLY WORKS ON HIGH, I ALSO HAD THE LIGHTS LOOKED AT ON THE INSIDE OF THE CAR, THE OVER HEAD AND THE DASH BOARD, MILEAGE I CAN'T SEE BECAUSE IT SAID DOOR IS AJAR. ALL THIS HAS BEEN LOOKED AT BY AN DODGE DEALER AND CLAIMED TO BE FIXED BY THEM . BUT IT'S NOT,WHEN I PUT A NEW FUSE IN IT WORKS FOR ABOUT TEN MINUTES, THEN IT GOES OUT. THERE MUST BE AN SHORT SOME WHERE I DON'T KNOW. CAN'T YOU PLEASE CHECK INTO TO THIS FOR ME. *JB
Feb 28, 2007
STEERING,SEATS
1 complaint
2000 DODGE STRATUS DRIVER'S POWER SEAT MOVES FORWARD WHILE COMING TO A STOP. *KB THE CONSUMER HEARD A WHINNING NOISE IN THE STEERING WHEEL WHEN MAKING TURNS. *NM
Jun 13, 2006
STEERING,FUEL SYSTEM, GASOLINE
1 complaint
03/13/03 THEN 04/05 MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING, BOTH TIMES THE VEHICLE WAS REPAIRED. THE INCIDENT WAS INVESTIGATED BY CHRYSLER. *NM
Sep 07, 2005
SUSPENSION,EQUIPMENT
1 complaint
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
Aug 01, 2005
LATCHES/LOCKS/LINKAGES
1 complaint
SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.
May 04, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS
1 complaint
I HAVE MY AUTOMOBILE ROUTINELY MAINTAINED, EVERY 6-8 MONTHS, (OIL, TUNE UP,...)OIL SLUDGE BAKING IN ENGINE BLOCK-CYLINDER AT 50,000 AND AGAIN 114000. CORROSION BUILD UP & GUNK IN CYLINDER BLOCK, COILS & SPARK PLUG CORROSION CAUSING BAD-STRONG ORDER IN AUTOMOBILE AND SPUTTERING, POOR EMISSION. TRANSMISSION SLIPS FROM TIME TO TIME AT 25,000 AND NOW AGAIN AT 114000, WITH LEAKS WHICH WE CAN SMELL VERY STRONG IN AUTOMOBILE. EXCESSIVE BRAKE LOCKAGE WHILE ATTEMPTING TO BREAK IN NORMAL-AVERAGE SPEED OF 25 MILES. CONSTANTLY HAVING TO HAVE THE BREAKS REPAIR ALTHOUGH I HAVE LIFE WARRANTY ON BREAKS. REPAIRER STATES ITS THE AUTOMOBILE. SAFETY BELT DOES NOT ALWAYS LATCH PROPERLY AND HAS UNLATCHED ALL BY ITSELF WHILE IM DRIVING WITH MY SON, (6 YRS OLD). DRIVERS BELT ALSO UNLATCHES FROM TIME TO TIME. WHILE DRIVING I NOTICE THE CAR TENS TO SWAY TO THE RIGHT. I HAVE HAD THIS AUTO ALIGNED AS WELL AS, ROUTINE TIRE ROTATION, BALANCING, ECT,...YET IT STILL DOES THIS TO DATE. BALL JOINTS, STRUTS WEARING OUT AT 25,000. I AM TIRED OF INVESTING SO MUCH IN THIS AUTOMOBILE. MORE THAN I REALLY SHOULD HAVE TO. I ALSO FEEL UNSAFE TO DRIVE THIS AUTOMOBILE. SHOULD MY AUTOMOBILE CAUSE ANY SUDDEN FIRE DUE TO GUNK IN A HOT RUNNING ENGINE & TRANSMISSION, I WILL FILE A LAW SUIT. AS A CONSUMER I FEEL THAT CHRYSLER SHOULD REPAIR MY AUTO AND REIMBURSE ME FOR ALL I HAVE PAID SIMPLY SO THAT MY SON AND I CAN FEEL & BE SAFE DRIVING IN THIS AUTOMOBILE. *NM
Jan 25, 2005
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Dec 27, 2004
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Dec 14, 2004
WHEELS
1 complaint
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Aug 19, 2004
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR A STATE INSPECTION, AND THE MECHANIC DETERMINED THE POWER STEERING PUMP FAILED. CONSUMER HAD THE POWER STEERING PUMP REPLACED. *AK THE STEERING RACK AND TIE ROD ENDS WERE WORN. THE CONSUMER WAS ALSO TOLD THE VALVE COVER GASKET HAD A SLIGHT LEAK AND THE ENGINE LIGHT ILLUMINATED DUE TO A LOOSE GAS CAP. *JB
Apr 08, 2004
SERVICE BRAKES, AIR,LATCHES/LOCKS/LINKAGES
1 complaint
I HAD MY BRAKES REPLACED AT 23000 MILES AND EVERY 3 MONTHS SINCE. THEY ARE ONLY WEARING ON THE DRIVER'S SIDE THE WORST BUT WEAR ON BOTH SIDES. THE DEALER STATED IT WAS BECAUSE THEY WERE METALLIC. THE BRAKES ARE EXTREMELY NOISY WITH SQUEALING AND GRINDING SOUNDS. I HAVE HAD THEM REPLACED AND HAVE SPEND OVER 3000 DOLLAR SINCE I HAVE OWNED THE CAR AND I AM THE ORIGINAL OWNER. ALSO THE LEFT CHILD LOCK IS NOT WORKING AND THEREFORE CAUSES THE DOOR TO ONLY BE OPENED FROM THE OUTSIDE. THE HANDLE WHEN PULLED FROM THE INSIDE HAS NO RESISTANCE AND THIS HAS BEEN CHECKED AND EVERYTHING IS IN TACT. THE PROBLEM HAS NOT BEEN SOLVED OR FIXED AND I CANNOT AFFORD THE REPLACEMENT PART FOR THE CHILD LOCK.*AK
Nov 08, 2003
SERVICE BRAKES, AIR,POWER TRAIN
1 complaint
I PURCHASED A 200 DODGE STRATUS ES IN JAN 2001 FROM A TOYOTA OF NEW ORLEANS DEALER. AFTER PURCHASE, I STARTED HAVING RECURRING PROBLEM WITH THE VEHICLE. BRAKES,HEATING SYSTEM REPLACED,BRAKE DRUMS. AT THIS MOMENT SOMETHING CALLED SWAY LINK BARS HAVE GONE BAD ON THE CAR. I HAD A ACCIDENT IN APRIL 2002 BUT ACCORDING TO THE DODGE DEALER IN GRETNA LOUISIANA THE ACCIDENT HAD NOTHING TO DO WITH THE PROBLEM I'VE HAD OR HAVING WITH THE CAR. I NOTIFIED THE CHRYSLER COMPANY OF MY PROBLEM AND WAS TOLD THAT THIS CAR WAS NOT ON THE RECALL LIST. IT SHOULD BE. I'M HAVING CONTINUOUS PROBLEM WITH THE BRAKES AS SWELL. THIS DOES NOT MAKE SENSE BEING THAT THE VEHICLE IS OF A NEW MODEL. *LA
Oct 19, 2003
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
AT ANY GIVEN TIME, ONE OF MY THREE BRAKE LIGHTS IS NOT WORKING. THERE DOES NOT SEEM TO BE ANY REASON AS THE SAME LIGHT THAT WAS PREVIOUSLY NOT WORKING WILL WORK WHILE A DIFFERENT ONE WILL BE OUT WITHOUT ANY WORK BEING DONE ON THE CAR TO TRY TO REMEDY THE PROBLEM. SOME TIMES, ONLY ONE LIGHT IS WORKING OR NONE OF THEM ARE WORKING. THIS IS AN ONGOING PROBLEM. IN ADDITION, THE TRANSMISSION LEAKS FLUID ON A REGULAR BASIS. I HAVE HAD MY PERSONAL MECHANIC TO REFILL THE TRANSMISSION AT LEAST TWICE AFTER LESS THAN 3,000 MILES AND HAD HOSES CHECKED TO MAKE SURE THERE WERE NO APPARENT LEAKS. NONE WERE FOUND. THE LAST TIME THE TRANSMISSION WAS FILLED WAS AT THE END OF MAY AND IT IS JERKING REALLY HARD AGAIN AFTER IT WAS REFILLED LESS THAN TWO MONTHS AGO. THAT DOES NOT APPEAR NORMAL TO ME.*JB
Jul 18, 2003
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
AIR CONDITIONER BLOWER FAN SWITCH ONLY WORKS ON HIGH SPEED, AIR CONDITIONER DOES NOT COOL WHEN THIS HAS HAPPENED. HAS BEEN REPLACED 3 TIMES AND THE PROBLEM CONTINUES--THIS CREATES A PROBLEM IN THE SUMMER SINCE I LIVE IN TEXAS AND THE SUMMERS ARE VERY HOT DOWN HERE. ALSO DRIVERS SIDE DOOR PANEL HAS JAMMED SEVER TIMES WHEN IT IS OPENED, PLASTIC CLIPS HOLDING DOOR WERE COMING OFF, THIS CAUSES THE DOOR TO JAM ON SEVERAL OCCASIONS.
May 23, 2003
SUSPENSION,VISIBILITY
1 complaint
VEHICLE MAKES NOISE WHILE GOING OVER BUMPS. ALSO, BLOWER MOTOR ONLY WORKS ON HIGH. *JB
Apr 23, 2003
TIRES
1 complaint
FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT
Nov 18, 2002
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
WHEN TURNING STEERING WHEEL THERE IS A CONSTANT CRACKING SOUND, VEHICLE TAKEN TO DEALER 8 TIMES, STEERING COLUMN WAS REPLACED, BUT DID NOT REMEDY THE PROBLEM.*AK CONSUMER STATED THAT THERE WAS CLICKING NOISE ON ALL TURNS AND GRINDING TYPE NOISE, DEALER FOUND REAR INBOARD BRAKE PAD RATTLING, LUBRICATED SLIDERS AND PUT ANTI SQUEAL ON INBOARD BRAKE PAD BACKING, CONSUMER WAS ALSO HEARING NOISE OVER BUMPS, DEALER FOUND REAR SWAY BAR MISALIGNED. *YD
Jan 14, 2002
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
AFTER BEING IN AN ACCIDENT HEAD ON THERE WAS NOT MUCH DAMAGE TO VEHICLE, SOON AFTER CONSUMER GOT OUT OF VEHICLE, IT CAUGHT ON FIRE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATED ABS FAILED.*SLC
Dec 28, 2001
INTERIOR LIGHTING
1 complaint
DESIGN OF THE TRUNK LIGHT WHICH IS ATTACHED TO THE BODY OF THE CAR, CAUSING THE TRUNK LIGHT TO BECOME EXTREMELY HOT WHEN OPENING THE TRUNK WHICH, IN RETURN, CAUSED ITEMS IN THE TRUNK TO BURN. THIS WAS A RENTAL VEHICLE. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. *AK.ET.
Mar 30, 2000
Where to Find VIN for Problems Check
To check for problems and complaints on your 2000 DODGE Stratus, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2000 DODGE Stratus 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2000 DODGE Stratus Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2000 DODGE Stratus dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your DODGE dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2000 DODGE Stratus have?
The 2000 DODGE Stratus currently has 241 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 DODGE Stratus?
The most common problems reported for the 2000 DODGE Stratus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 DODGE Stratus problem data come from?
All problem and complaint data for the 2000 DODGE Stratus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2000 DODGE Stratus?
You can report safety problems with your 2000 DODGE Stratus directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2000 DODGE Stratus VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2000 DODGE Stratus reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2000 DODGE Stratus. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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