2018 FIAT 124 Spider Problems & Complaints

Hello, Can you please direct me to the proper office to file a complaint against a Fiat dealership which refuses to complete a recall? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted twice and confirmed that the manufacturer had not provided instructions on how to properly repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Received recall letter last year and FIAT still does not know when there will be a remedy.

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Both the drivers side and passenger side have to be hand pushed back up into their retreival mechanism after use, or they end up hanging down into the path of the closing doors. My car had less than 18,000 miles on it when I bought it, and it was already a problem. This is a known problem in the (2017 - 2020) Fiat 124 Spider world. Fiat should repair these free of charge. I have a 2006 Toyota Matrix that the seatbelts still work perfectly. It has 180,000 miles on it.

The driver's side (left) seat belt does not properly retract when unbuckling and exiting the vehicle, making it difficult to use on a daily basis. I have not yet taken the car in for service, because apparently this issue is widespread for this model and the replacement parts are not available / are on backorder.

The seat belt retractors, BOTH PASSANGE SIDE AND DRIVER Side are failing at an alarming rate according to FIAT Forums (and my personal experience). Mine was diagnosed by Ramsey FIAT (Authorized Dealer and Service Center) in Oct or Nov of 2020. I purchased car new, only owner. I was advised by technician that it would be unsafe to drive car in that condition and that both assemblies should be replaced. Dealer said it would be a couple weeks to get the part. However as of June 4th, 2021 dealer has only received assembly for one side. I was given a new ETA of late Aug. FIAT CARES had no confidence in that date being met, as over a dozen updates ETAs have been missed already. For most part car has not been driven due to this safety defect. I opened a case with FIAT CARES customer service late last year. The disinterest of Fiat as the 124 Spider was made on the Mazda Miata assembly line and the parts are interchangeable. The Mazda parts are readily available, but the Fiat dealers are refusing to purchase them to protect their customers. -- Car is avail for inspection upon request, however dealer was the one who identified the issue and the proposed solution. -- Seatbelt assembly, both sides put safety of driver and passenger at risk. -- Problem been reproduced and confirmed by FIAT dealer. -- Problem escalated to the manufacturer, via FIAT CARES Customer Service (2020).

The contact owns a 2018 Fiat 124 Spider. The contact stated that on several occasions, the vehicle failed to start. There was no warning light illuminated. The vehicle had been towed to the dealer several times where battery, spark plugs, starter, and other engine parts were replaced; however, the failure reoccurred approximately one year later. The manufacturer was notified of the failure but offered no assistance. Upon investigation, the contact linked the failure to the fuel pump. The vehicle was repaired. The failure mileage was approximately 25,000.

The contact owns a 2018 Fiat 124 Spider. The contact stated while the vehicle was parked, the vehicle stalled and failed to return to normal operation. No warning light was illuminated. The contact researched and was made aware of an undisclosed NHTSA Campaign however, the VIN was not included. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump and the battery needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

We purchased a 2018 Fiat Spider from a dealer as a new vehicle. It apparently had recalls but the dealers never notified Fiat that we were the new owners and the dealer has been listed as the owner all of this time so we never received notifications. The vehicle is only used as a summer vehicle and the clutch just went out at 9000 miles. We have multiple manual transmission vehicles in the household and none have ever gone out before 120,000 miles. Additionally, we found out that there were recalls related to the transmission. In regard to repairs, they don't even make the original clutch anymore and have an updated clutch plate and assembly from Fiat for repair. Obviously there was a defect since they don't even make the original clutch. Also if we had been notified of recalls, repairing those may have prevented this problem. We have always had the vehicle repaired at certified Fiat dealers but never have had them fix any recalls aside from recommended service. It appears Fiat knew that there is a clutch defect. We contacted Fiat and they refuse to remediate the problem since its outside the warranty period. With the history of not receiving recall notices due to dealer error and the clutch assembly no longer available but rather an updated improved version, we would hope Fiat would cover at least parts. Repair cost is almost $9000 for a 9000 mile clutch on a car that is like new. Thanks. [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Blind spot warning which illuminates on the side mirrors is indicating false positives, staying on for prolonged periods even one no other vehicle or object is within the blind spot. Also, the warning does not always illuminate when another vehicle is in the blind spot this would be a false negative response. This resulted in a near miss crash. This started one week ago and is continuous issue. On line forums demonstrate the same an/or similar problems.

TL* THE CONTACT OWNS A 2018 FIAT 124 SPIDER. THE CONTACT STATED THAT WHILE DRIVING 35-40 MPH, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE VEHICLE. THE CHECK ENGINE WARNING LIGHT, KEYFOB, AND TPMS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP RAM FIAT OF ARLINGTON (1111 I-20 FRONTAGE RD, ARLINGTON, TX 76018, (682) 226-6400) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIELD NEEDED TO BE TIGHTENED AND KEYFOB REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 500.