How many problems does the 2012 FIAT 500 have?

The 2012 FIAT 500 currently has 393 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 FIAT 500?

The most common problems reported for the 2012 FIAT 500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 FIAT 500 problem data come from?

All problem and complaint data for the 2012 FIAT 500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2012 FIAT 500 Problems

POWER TRAIN

161 complaints

The contact owns a 2012 Fiat 500. The contact stated while driving at approximately 65 MPH, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The contact stated no warning light was illuminated. The contact was able to exit the highway. The contact stated that while attempting to restart the vehicle, the clutch pedal went to the floorboard and the contact was unable to start the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the clutch pedal limiter and a clutch pedal switch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V302000 (Power Train) which had been completed in 2023 on the vehicle by the same dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 214,000.

Aug 30, 2024

Front Wheel hub bearings grinding, very fast wear and tear Transmission still not shifting right after recall shifter cable replaced not grabbing gears

Aug 12, 2024

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while attempting to reverse, the transmission failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to the dealer, and it was confirmed that the recall repair was not yet available and there was no expected date when parts would be available. The manufacturer was made aware of the issue. The failure mileage was 170,000. Parts distribution disconnect.

Aug 02, 2024

The contact owns a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 16V302000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Apr 23, 2024

The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, the clutch pedal briefly depressed to the floor and remained stuck before releasing. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch diaphragm spring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V302000 (Power Train); however, the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 106,000.

Apr 01, 2024

+ 156 more complaints for this component

ELECTRICAL SYSTEM

23 complaints

The wiring harness bundle leading to the trunk failed between the trunk & upper drivers side of the car. Upper brake lights stopped working, then rear defroster, then trunk wouldn’t open & I got a license plate light warning on the dash. Mechanic tried to replace switch, still didn’t work, the tried to replace handle (with license plate light). Mechanic broke more wires in bundle, back brake lights stopped working. The wiring harness bundle leading into the trunk is defective.

Oct 22, 2024

Check engine light keeps reappearing after the parts have been replaced with new parts the computer codes stated need replacement. Specifically, the spark plugs and coil packs. They’ve been replaced twice now. And the light keeps coming back.

Apr 09, 2022

FIRST WIPERS STOPPED WORKING CONSISTENTLY THEN TRUNK AND DOOR LOCKS WOULDN'T RESPOND TO FOB AND TRUNK CAN'T BE OPENED.

Nov 21, 2019

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT ATTEMPTED TO OPEN THE TRUNK, BUT IT WAS UNABLE TO UNLATCH AUTOMATICALLY. THE CONTACT STATED THAT THE TRUNK COULD BE ACCESSED BY PULLING THE BACK SEAT DOWN; HOWEVER, WITH THE BACK SEAT LOWERED, THE CONTACT WAS UNABLE TO LOAD OR UNLOAD A SUITCASE. THE VEHICLE WAS TAKEN TO FIAT OF EDMOND (14113 BROADWAY EXTENSION HIGHWAY, EDMOND, OKLAHOMA 73013, (405)-696-0631) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED. THE DEALER STATED THAT THE TRUNK WIRES COULD NOT BE REPLACED INDIVIDUALLY; THEREFORE, THE WIRING HARNESS NEEDED TO BE REPLACED. THE WIRING HARNESS WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 34994853. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Aug 21, 2018

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO RON LEWIS CHRYSLER DODGE JEEP RAM FIAT CRANBERRY (21145 US-19, CRANBERRY TWP, PA 16066, (724) 452-4040) WHERE IT WAS DIAGNOSED THAT THE STARTER MOUNTING BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Aug 16, 2018

+ 18 more complaints for this component

AIR BAGS

19 complaints

The air bag light will come on then turn off Is their a malfunction of the air bag or is it just coming on and off and will the air bag respond normally in a crash it been happening for approximately a year now it hasn't been inspected

Sep 25, 2022

WAS IN A CRASH AND THE CAR WAS TOTALED. NOT 1 AIR BAG DEPLOYED.HAPPENRD ON DEC. 9, 2020.

Dec 30, 2020

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BOTH LEG INJURIES AND A INJURED NECK DURING THE CRASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE NOT TOWED. A POLICE REPORT WAS FILED AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FIAT OF MELBOURNE LOCATED AT 300 E NASA BLVD, MELBOURNE, FL 32901 AND EXAMINED BY A MANUFACTURERS ENGINEER WHO DETERMINED NO FAILURE HAD OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Nov 06, 2020

Crash: 1

Injuries: 1

AIRBAG COVER IS LOOSE AND I CAN SEE THE AIRBAG.

Aug 20, 2020

I AM BLACK MY 17 YEAR OLD SON IS BLACK WE ARE BOTH DARK SKINNED BLACK PEOPLE DARKER THAN A BROWN PAPER BAG I AM THE ONLY OWNER OF THIS CAR I HAVE NOT MADE A COMPLAINT SINCE 2017 ABOUT VIN [XXX] AND FOR YOUR INFO THE CAR IS NERO BLACK AND IT IS A STICK SHIFT . I AM [XXX] I AM BLACK NOT ANY OTHER RACE I WILL NOT SELL THIS CAR OR TAKE IT BACK TO FIAT I OWN IT! NOW YOU ARE TRING TO STEAL MY IDENTITY IN ORDER TO WIN THIS COURT CASE CHECK....... OUT CASE NO. 1:17-MD-2800-TWT (N.D. GA) I STOP FILING COMPLAINT ABOUT THIS VEHICLE IN 2017 AND WHEN I CALLED TO LET NHTSA KNOW I HAVE NOT FILED A COMPLAINT SINCE 2017 I GOT HUNG UP ON I ALSO LET IT BE KNOWN THAT I AM BLACK AND GOT HUNG UP ON AGAIN! I PROMISE I WILL NEVER GO TO NHTSA CURSE YOUR COURT CASE STOP VIOLATING MY 1ST AND 4TH AMENDMENT RIGHTS IN ORDER TO WIN YOUR COURT CASE . STOP USING THE FOREIGN INTELLIGENCE SURVEILLANCE COURT FOR THIS SHAM LEAVE MY CHILD AND MY CREDIT REPORT ALONE AND STOP TRYING TO LIE AND SAY THIS IS SOME IDENTITY THEFT STOP TRYING MAKE ME GO AWAY ON PAPER SO THAT YOU CAN WIN QUIT!!! MESSING WITH MY CREDIT SCORE EVERY MONTH ......... SO YOU CAN WIN..............GO BACK TO BEELZEBUB--- BEELZEBUB THAT WHAT YOU ARE TRYING TO HARM A WOMEN AND CHILD JUST SO YOU CAN WIN SHAME ON YOU!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 26, 2019

+ 14 more complaints for this component

UNKNOWN OR OTHER

16 complaints

I just purchased this 2012 Fiat 500 Cabrio. It seems it is widespread issue on the failure of the guiderails and components that work the convertible top are of poor quality and the tops become inoperable and the cost to repair can exceed the value of the vehicle. The safety issue is that if the top has failed and failed to complete the cycle to close the rear hatch locks and remains locked with no way to access rear of vehicle by emergency responders. The scenario would be inability to get to a passenger by blocked doors and only can access through the rear of the vehicle. This could require cutting through the top or some other method. This could impact time element to extract a passenger from a car.

Sep 27, 2023

UPDATE PLEASE PROTECT MY INFORMATION AND MY SON'S INFORMATION I ALSO MEANT TO SAY I AM IN FAIRBORN OHIO DUMBOS........AND ONCE AGAIN I WILL NOT ALLOW ANYONE TO BUY SELL TRADE OR CRASH VIN NUMBER [XXX] I AM [XXX] I LOVE OHIO I AM A UTAHAN AN I WILL REMAIN A UTAHAN ALSO ONCE AGAIN MY PHONE WILL NOT ALLOW ME TO DIAL OUT [XXX] IT WILL ONLY ALLOW CALLS TO COME IN AND MY SON AND I ARE BOTH BLACK DARKER THAN A BROWN PAPER BAG!!!! THANK YOU **[XXX]*** [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 02, 2020

JUST WANT TO SAY THANK YOU TO ALL WHO LISTEN TO ME ESTELLE A.[XXX] PLEASE KNOW THAT MY 17 YEAR OLD SON AND I WHOM ARE BOTH DARKER THAN A BROWN PAPER BAG ARE SAFE IN GREENE COUNTY OHIO PLEASE KNOW I FEAR COVID-19 SO I AM MUCH FEARFUL OF TRAVEL OUTSIDE THE STATE JUST A HEADS UP MY PHONE [XXX] WILL ONLY LET CALLS COME IN AND WILL NOT LET CALLS GO OUT! MY CAR FI-FI IS JUST FINE AND WE AIN'T IN CALIFORNIA .............................................................................................................. SO .....DO NOT TRY TO CRASH OR ROGER RABBIT ME AND/OR MY SON I DON'T KNOW WHO FRAMED ROGER RABBIT BUT YOU WONT BE FRAMING [XXX] AND/OR HER SON [XXX] NO NO NO AINT GOING TO HAPPEN! THANK YOU MY GOD IN HEAVEN FOR MY BLESSINGS AND BLESS THOSE THAT BLESS AND PROTECT MYSELF ESTELLE A. [XXX] AND MY 17 YEAR OLD SON [XXX] AND WE ARE BOTH BLACK NO OTHER COLOR I WONT LET ANYONE BUY SELL TRADE OR CRASH MY CAR SO I JUST STAY AWAY FROM DEALERSHIPS AND MECHANICS AND MY SON DOESN'T KNOW HOW TO DRIVE A STICK SHIFT THANK YOU! **ESTELLE A. [XXX]*** [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

May 01, 2020

MY VEHICLE DOSENT NEED AN INSPECTION OR AN EMISSIONS TEST I WONT GO GET ONE BECAUSE I AM CURRENTLY A RESIDENT OF UTAH I AM LOCATED IN ANOTHER STATE I WILL NOT CHANGE MY DRIVER LICENSE OVER I WILL NOT SELL OR TRANSFER THE VEHICLE TO ANYONE MY BANK ACCOUNT WITH US BANK WAS SHUT DOWN TO TRY TO FORCE ME TO BE A RESIDENT OF OHIO MY CHILD HAS BEEN GIVIN A MENACING TICKET TO TRY AND FORCE US TO STAY IN OHIO I REFUSE TO GO LIVE IN COLUMBUS GA BECAUSE I WAS GIVING AN OFFICER MORMON TICKET MY RIGHT HAND TO GOD BECAUSE I HAVE A UTAH DRIVER LICENSES I WAS GIVEN A TICKET AND MOCKED.........I WILL NOT GO LIVE IN GEORGIA THE COVID 19 VIRUS HAS BEEN AFRAID TO LEAVE THE STATE OHIO AND RETURN TO UTAH ALSO I HAVE NOT AND WILL NOT COMMIT ANY KIND OF CREDIT CARD FRAUD OR CHECK FRAUD OR IDENTITY THEFT SO YOU CAN TRY AND TAKE MY FIAT ALSO I WILL RETURN TO UTAH WHEN I FEEL SAFE FROM THE VIRUS AND I DONT KNOW HOW LONG THAT WILL BE IN THE MEAN TIME I WILL NOT CHANGE OVER MY DRIVER LICENSE OR MY TAG AND TITLE I TRUST 100%% THAT THE STATE OF UTAH KEEPS MY TITLE SAFE. ALSO I DONT KNOW ANYONE NAMED COLE SO STOP SEND INSURANCE INFORMATION ABOUT A PERSON NAMED COLE I AM BLACK MY SON IS BLACK AND WE ARE BOTH DARKER THAN A BROWN PAPER BAG!!! I WILL RETURN TO UTAH WHEN I'M READY AND NOT IN THE TIME FRAME TO SUIT YOUR COURT CASES!!!! I DONT KNOW WHICH SIDE IS DOING WHAT MY ACCOUNT WITH US BANK WAS SHUT DOWN WHY???? TO TRY AND STOP ME FROM PAYING THE INSURANCE ON MY VEHICLE AND TRYING TO FORCE MY CHILD AND I TO STAY IN OHIO TO TRY AND SUIT THE TIME ON YOUR COURT CASE PLEASE STOP TRYING TO TAKE MY CAR FROM ME ITS MINE !!!! WE LOVE OHIO BY THE WAY I WOULD RATHER BE IN UTAH BUT THE VIRUS HAS MY CASH FLOW LIMITED AND I'M JUST DOWN RIGHT AFRAID TO LEAVE AND RENT A TRUCK CAUSE I MIGHT CATCH THE VIRUS AND MY CHILD WHOM IS 17 MIGHT CATCH THE VIRUS!!!!!!

Apr 12, 2020

CAR WILL NOT START AND WILL NOT COME OUT OF PARK. LIGHTS ARE ALL ON, AND CHECKED BATTERY AND ALL IS FINE. BEING TOLD IT IS THE GEAR SHIFT MODULE. TIME/DATE: 6:45 AM 02/08/20 VEHICLE WAS STATIONARY.

Feb 12, 2020

+ 11 more complaints for this component

ENGINE

15 complaints

JUST LIKE EVERYONE ELSE THAT OWNS A 2012 IT WON'T HOLD OIL PRESSURE

Dec 22, 2020

WE'VE REPLACED THE SHIFTER CABLE ON THE FIAT TWICE ON OUR OWN. RECENTLY, FIAT REPLACED IT UNDER RECALL NO. 19V817000. FIAT'S REPLACEMENT CABLE/BUSHING LASTED THREE SHIFTS. SHIFTED INTO DRIVE TO LEAVE THE DEALERSHIP. SHIFTED INTO PARK AT HOME. SHIFTED INTO DRIVE ON NEXT USE AND THE CABLE WAS DETACHED. FIAT'S SOLUTION IS NOT AN IMPROVEMENT. COMPARING THE REPLACEMENT BUSHING WITH THE OLD BUSHING, THERE ISN'T ANY DIFFERENCE THAT WILL PREVENT THIS ISSUE. THIS IS A DANGEROUS ISSUE. THE FIRST TIME IT OCCURRED WE WERE STUCK IN THE MIDDLE OF THE STREET FROM REVERSING OUT OF A PARKING SPORT AND THE CABLE BUSHING FAILING WHEN WE WENT TO PUT IT IN DRIVE. THE REPAID UNDER 19V817000 IS NOT A CORRECTIVE REPAIR.

Mar 12, 2020

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CAM SHAFT FAILED AND NEEDED TO BE REPLACED. IN ADDITION, PISTON NUMBER ONE WAS NOT COMPRESSING. THE TECHNICIAN REMOVED THE VALVE COVER AND NOTICED THAT THE RELIEF OF THE ELEVATE STICK, WHERE PISTON NUMBER ONE WAS LOCATED, FRACTURED THE EXHAUST VALVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,372.

Aug 02, 2019

I BOUGHT THE CAR 2 YEARS AGO AND DRIVEN IT WITHOUT ANY ISSUES UNTIL A FEW MONTHS AGO WHEN THE LOW OIL PRESSURE LIGHT SHOWED. BEING IN TRAFFIC AND IN THE RAIN, I DID DRIVE MY CAR HOME. I TOOK IT TO A LOCAL MECHANIC THE NEXT DAY WHO CHANGED THE LOW OIL PRESSURE SENSOR AND CHANGED THE OIL AND IT LOOKED LIKE THE PROBLEM WENT AWAY. BUT AFTER A FEW WEEKS IT APPEARED AGAIN. I TRIED TO RESEARCH THE PROBLEM ON THE NET AND MOST POSTS I FOUND INDICATED THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED. THE CAR HAS 65000 MILES, SEEMS LIKE AN UNFAIR PROBLEM TO HAVE FOR SUCH A YOUNG ENGINE. THE PROBLEM OCCURRS ONLY AT IDLE. SINCE I DRIVE THE CAR VERY LITTLE AND IN NO TRAFFIC I DECIDED TO CONTINUE DRIVING IT AND LOOK OUT FOR THE LIGHT AND TURN OFF THE ENGINE WHEN IT COMES ON. BUT ONE DAY MY CAR DID NOT START SO I TOWED IT TO MY MECHANIC WHICH FOUND THE STARTER HAD SOME CORRODED BOLTS (?) WHICH HE CLEANED AND THE CAR RUNS FINE NOW. BUT HE WARNED ME THAT THE OIL PRESSURE PROBLEM IS ONLY GOING TO GET WORSE AND THAT AT SOME POINT I WILL HAVE TO REPLACE THE ENGINE. I TRIED TO FIGURE OUT WHY THIS PROBLEM OCCURRED IN THE FIRST PLACE BY TRYING TO FIND ANY SENSIBLE INFORMATION ON THE INTERNET. IT SEEMS LIKE THERE IS QUITE A FEW OWNERS OUT THERE THAT HAVE THE SAME PROBLEM, BUT DID NOT FIND ANY ANSWERS ON WHAT IS THE CAUSE OF IT. I FOUND THIS INFORMATION ON A RECALL REGARDING THE STARTER: CSN N15 STARTER MOTOR MOUNTING BOLTS 2012 (FF) FIAT 500 THE STARTER MOTOR MOUNTING BOLTS ON ABOUT 3K OF VEHICLES MAY NOT GROUND THE STARTER MOTOR TO THE TRANSAXLE CASE PROPERLY. THIS COULD CAUSE THE ELECTRICAL ENERGY FROM THE STARTER MOTOR DURING CRANKING TO TAKE AN ALTERNATE PATH TO GROUND ACROSS THE ENGINE CRANKSHAFT BEARINGS. MY CAR IS NOT RECALLED FOR THIS PROBLEM. BUT IS IT STILL POSSIBLE THAT MY CAR WAS AFFECTED BY THE SAME PROBLEM? AND IF YES, WHO IS RESPONSIBLE FOR THE DAMAGES THAT RESULT FORM IT?

May 25, 2019

AN ISSUE INVOLVING THE STARTER MOTOR BOLTS NOT BEING GROUNDED. CAUSED INTERMITTENT STARTING. THIS ISSUE IS A KNOWN ISSUE FOR FIAT UNDER THE FOLLOWING: CUSTOMER SATISFACTION NOTIFICATION N15 STARTER MOTOR MOUNTING BOLTS 2012 (FF) FIAT 500 NOTE: THIS NOTIFICATION APPLIES ONLY TO THE ABOVE VEHICLES EQUIPPED WITH A MANUAL TRANSAXLE (SALES CODE DDF) BUILT FROM MARCH 15, 2011 THROUGH JUNE 30, 2011 (MDH 031500 THROUGH 063023). '' HOWEVER, IT IS NOT COVERED UNDER MY CAR...BUT IT IS THE SAME PROBLEM...I SEE OTHER FIAT OWNERS REPORTING THIS ISSUE...BUT THERE HAS NOT BEEN A RECALL...THIS CAUSED ME TO MISS APPROX 2 DAYS OF WORK...PAY FOR A TOW TRUCK...AND SEND TO A DEALER TO FIX AT A COST OF 280 DOLLARS FOR A KNOWN ISSUE BY FIAT....

Feb 04, 2019

+ 10 more complaints for this component

FUEL/PROPULSION SYSTEM

14 complaints

Every time I pump fuel in the vehicle, the pump stops prematurely. It’ll pump for a few seconds and then seize. I would have to continuously press the handle every time the pump stops and clicks every few seconds. After I’m done fueling, it smells like gasoline inside my vehicle. I took my Fiat 500 to the dealership in January of 2019 to have Sunland Park technicians check the issue. Technicians diagnosed the vehicle and claimed it was a faulty fuel tank. Fuel tank was replaced and issue had gone away for approximately a year then proceeded to do the same issue again. Went back to the dealership when I began having the same issue and technicians say there is nothing wrong with my vehicle and they said that the repairs of my whole fuel tank were no longer under warranty. My fiat 500 is still having the same fuel issue of clicking nonstop and odor of the fuel is still strong. There are many fiat 500 owners going through this same issue continually paying fiat dealerships just to have the same issue of inhaling fuel and not being able to pump fuel in properly. This is a major hazard and needs to be resolved.

Jan 04, 2022

SUDDENLY ONE DAY I WAS NO LONGER ABLE TO PUMP GAS INTO MY VEHICLE. WHENEVER I TRY TO FILL UP MY GAS TANK GAS WERE JUST BACK UP, NO MATTER HOW EMPTY MY TANK WAS. I TOOK MY VEHICLE TO MY DEALERSHIP, AND A STATED THAT THERE WAS A VALVE AT THE TOP OF MY GAS AT THE TOP OF MY FUEL TANK THAT IS PREVENTING THE GAS FROM DRAINING INTO THE TANK. NOTHING THAT I DID OR COULD HAVE DONE CAUSED THIS ISSUE TO BREAK. AND WHEN I INQUIRED ABOUT REPLACING THE VALVE THEY STATED THAT I WOULD HAVE TO REPLACE THE ENTIRE FUEL TANK SYSTEM, BUT THE PART WAS ON BACK ORDER FOR 1 TO 2 MONTHS BECAUSE THEY WERE SOLD OUT.

Feb 09, 2020

WHEN STOPPED AT A FUEL FILLING STATION THE CAR WOULD NOT TAKE IN ANY FUEL FROM THE GAS STATION PUMP AS USUAL. IT REACTS LIKE THE TANK IS FULL BUT IT IS NOT. A VERY SMALL STEADY FLOW OF FUEL WILL FLOW AND FILL WHEN THE NOZZLE IS ENGAGED AS SUCH. THE DANGEROUS PROBLEM IS THAT THE GAS PUMP 'AUTOMATIC STOP' DOES NOT ENGAGE AND FUEL RUNS OUT OF THE FILLER AREA AND DOES NOT STOP UNTIL YOU MANUALLY PULL OUT THE NOZZLE. THE FIAT DEALER SAYS IT COULD BE THE ROLLOVER VALVE AND THEY HAVE SEEN IT HAPPEN BEFORE. THEY WANT TO CHARGE FOR SERVICE/INSPECTION, THEN REPAIRS. SOME DEALERS CHARGE FOR A NEW FUEL TANK @ $1200-1600 AND IT STILL HAPPENS. ONLINE CHATS REGARDING FIAT 500 ALSO DESCRIBE THIS ROLLOVER VALVE PROBLEM. MY CAR HAS 48,000 MILES AND IS A 2012.

Aug 06, 2019

WHILE FILLING GAS TANK, "CLICK" AS TANK FILLED DID NOT OCCUR, TANK OVERFLOWED. TANK THEN BECAME DIFFICULT TO REFILL, VERY SLOW CAUTION LIGHT OCCURRED SERVICE GARAGE SUSPECTS MALFUNCTION IN TANK SYSTEM DEALER WILL WARRANTY IF "CHECK ENGINE LIGHT" APPEARS

Mar 30, 2019

WHEN PUTTING FUEL IN TANK, I COULD ONLY PUT ABOUT ONE GALLON AND IT STARTED BUBBLING OUT OF TANK. FUEL ROLLOVER VALVE IS PROBLEM AND HAS TO BE REPLACED BY REPLACING ENTIRE FUEL TANK. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AND COVERED ON THE 2012 FIAT 500 POP

Mar 22, 2019

+ 9 more complaints for this component

POWER TRAIN,ENGINE

12 complaints

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED CARBON MONOXIDE INSIDE THE VEHICLE. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE FAILURES OCCURRED INTERMITTENTLY. ALSO, THE ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CLUTCH WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. AN UNKNOWN LOCAL DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE TRANSMISSION HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT AVAILABLE.

Apr 19, 2019

CAR HAS OIL LEAK FROM ENGINE MAIN SEAL.ISSUE ADVICED TO DEALER UPON SALE,MECHANICS DENIED UNTIL 3RD PARTY ESTIMATE.THEN DEALER SAID TO HAVE FIXED IT UNTIL ONCE AGAIN THE ISSUE CAME UP--SERVICE DONE FOR MAINTENANCE KEPT. DEALERSHIP SOLD. NEW OWNERS OF DEALERS FOUND SAME PROBLEM. NEW WARRANTY DENIED CLAIMS AND SAID IT WAS A PREX CONDITION THAT WAS NOT TAKEN CARE. CAR CONTINUES TO LEAK OIL AND ISSUE IS NOW ON MY BILL AS RESPONSIBILITY. ISSUE IS A FIAT BRAND FOR THE YEAR 2012 AND SHOULD BE FIAT RESPONISBILILITY TO MONITOR AND RECALL CARS WITH THESE ISSUES TO FIX.FIAT TOO NEEDS TO MONITOR DEALERSHIPS THAT SELL USED CARS WITH PROBLEMS THEY DENY TO SERVICE PRIOR TO SELLING AND AWARE OF THE ISSUE BEFORE IT WAS SOLD ALONG WITH A RECALL THAT HAD NOT BEEN SERVICED PRIOR TO THE SALE AND OLD MANAGER/PRIOR TO SALE OF BUSINESS DID NOT TAKE CARE OF ALTHOUGH AWARE IT WAS IN PLACE..

Mar 14, 2019

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE CHECK TRANSMISSION, CHECK ENGINE, AND ESC WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE FELT SLUGGISH WHILE DRIVING AND AN UNKNOWN ODOR WAS DETECTED IN THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FAILURE CODES. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED LATER. THE VEHICLE WAS TAKEN TO RON LEWIS CHRYSLER DODGE JEEP RAM FIAT CRANBERRY (21145 US-19, CRANBERRY TWP, PA 16066 (724) 452-4040), BUT THE FAILURE STILL COULD NOT BE DETERMINED OR DUPLICATED. THE THIRD TIME THE FAILURE OCCURRED, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSIS STILL COULD NOT BE MADE; HOWEVER, FOUR SPARK PLUGS AND THE NUMBER ONE COIL WERE CHANGED BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Oct 25, 2017

TL* THE CONTACT OWNS A 2012 FIAT 500 BEING HAULED BY A 2006 DODGE SPRINTER 2500. WHILE THE FIAT WAS BEING TOWED, THE GEAR INDEPENDENTLY SHIFTED FROM NEUTRAL INTO DRIVE. THE FAILURE CAUSED SUBSTANTIAL ENGINE DAMAGE. THE VEHICLE WAS INCLUDED IN, BUT THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN). THE DEALER (SCHMELZ COUNTRYSIDE FIAT, 1178 MN-36, MAPLEWOOD, MN 55109, (651) 484-8441) WAS NOTIFIED OF THE FAILURE AND WAS INSPECTING THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE, AFFECTING THE ENGINE ASSOCIATED WITH THE POWER TRAIN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS CURRENTLY AT THE DEALER TO BE SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 31,433. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED THE FAULTY DID NOT ALLOW THE TRANSMISSION TO DISENGAGE. UPDATED 7/20/18*JB *TR

Sep 26, 2017

AS OF 01/15/2017 MY 2012 FIAT 500 POP RECALL HAS STILL NOT BEEN FIXED CORRECTLY. I AM CURRENTLY RENTING A VEHICLE FOR TRANSPORTATION. FIAT CHRYSLER HAS NOT PAID ME ONE PENNY TOWARD MY VEHICLE RENTAL. I HAVE RECEIVED RANDOM EMAILS FROM CHRYSLER THE LAST EMAIL WAS DATED JANUARY 13, 2017 SAYING THEY HAD AN UPDATED ON CASE #30818709. WHAT UPDATE COULD THEY HAVE MY VEHICLE RECALL HAS NOT BEEN FIXED IN A TIMELY MANNER. MY VEHICLE HAS NOT BEEN FIXED AT ALL. THE TRUTH IS THERE ARE VERY FEW MECHANICS IN THE UNITED STATES OF AMERICA CAPABLE OF FIXING A FIAT BECAUSE OF THE UNIQUE DESIGN MOST MECHANICS DON'T HAVE THE PROPER TRAINING FOR THIS PARTICULAR DESIGN OF VEHICLE NOR DO THEY HAVE THE CORRECT TOOLS THE VEHICLE IS DESIGNED USING A EUROPEAN METRIC SYSTEM IN ORDER TO BRING THE VEHICLE TO SAFETY STANDARDS FIAT MECHANICS NEED THE PROPER TRAINING AND TOOLS! BOTTOM LINE MY RECALL HAS NOT BEEN FIXED!

Jan 15, 2017

+ 7 more complaints for this component

SUSPENSION

8 complaints

The contact owns a 2012 Fiat 500. The contact stated that while driving at an undisclosed speed, there was an abnormal clunking sound coming from underneath the front of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Feb 06, 2025

HAVING PROBLEMS WITH THE FRONT END ON VEHICLE-WHEN I TAKE OFF IT WOBBLES-I WAS TOLD THAT THESE CARS ARE POPULAR WITH FRONT END PROBLEMS- ALSO I DID READ THERE WAS A RECALL TO REPLACE FRONT END PARTS COULD YOU PLEASE LOOK INTO THIS -HOPRFULLY THIS DEFECT WILL BE ADDRESSED THANKS THE VEHICLE WAS IN MOTION AT THE TIME AND I WAS ON A CITY STREET- I'M TRULY CONCERNED ON

Nov 09, 2020

THERE IS NO WAY TO ADJUST THE REAR SUSPENSION FOR BEING OUT OF ALIGNMENT. BECAUSE OF THIS, THE TIRE WEAR UNEVENLY ON THE INSIDE WHILE HAVING THE APPEARANCE TO HAVE PROPER TREAD. NEW TIRES LASTED ONLY 18,000 MILES.

Jun 21, 2016

MY STEERING SHAFT HAS BEEN MAKING NOISE SINCE THE CAR WAS PURCHASED, THE PART HAS BEEN ON BACK ORDER EVERY TIME THE CAR HAS BEEN IN FOR SERVICE. IT'S BEEN A YEAR, SINCE I'VE HAD A CLUNKING STEERING SHAFT, AND THEY ASSURED ME IT WILL BE FIXED.... BUT THE PART IS ON BACK ORDER... THIS IS A COMMON ISSUE WITH THESE CARS IT SEEMS.

Nov 03, 2015

LOWER BALL JOINTS ON BOTH SIDES LOOSE AND SHOW EXCESSIVE WEAR. DEALERSHIP PERFORMED MAINTENCE AND DID NOT NOTICE ANYTHING WHILE UNDER WARRANTY BUT NEXT MAINTENCE SHOWED EXCESSIVE WEAR AND CAR WAS JUST OUT OF WARRANTY AND FIAT WOULD NOT COVER REPAIR. NUMEROUS DOCUMENTED INCIDENTS ON 2012 FIAT 500'S WHERE BALL JOINTS HAVE BROKEN LOOSE. A SERIOUS SAFETY ISSUE THAT FIAT NEEDS TO ADDRESS AS THE BALL JOINTS ARE WEARING WITHIN 50,000-60000 MILES

Oct 12, 2015

+ 3 more complaints for this component

STEERING

7 complaints

As reported by numerous consumers the power steering just stop working while driving with no warnings. This caused a wreck involving my son & I and we're admitted to hospital. Apparently this is a widely reported problem yet it has not attention. It's extremely dangerous and cost more to fix than what the car is worth.

Mar 22, 2023

Crash: 1

While I was driving on a busy dyreet the warning light flashed and my car shut off, I was nearly hit by another vehicle. I took my car in to have it checked out and the dealer days the steering module loss confection and the steering column needs to be replaced. I see that this has been a known issue by Fiat but they fail to include all vehicles in their recall. I request that this be addressed. This is a safety issue.

Oct 24, 2022

POWER STEERING FAILURE WITH STEERING WHEEL TURNING ON IT'S OWN. WHEN THE POWER STEERING IS ABOUT TO FAIL, IT PULLS THE WHEEL BEFORE GOING INTO STIFF, MANUAL STEERING. ALMOST CAUSED SEVERAL ACCIDENTS WHILE TRYING TO REGAIN CONTROL. I HAVE A VIDEO OF THE VEHICLE PARKED AFTERWARDS, STILL RUNNING AND THE WHEEL SPINNING ON IT'S OWN. SCARY. I READ A FIAT OWNERS BLOG WHERE MANY PEOPLE WERE EXPERIENCING THE SAME ISSUE. ISSUE SEEMS TO BE WHEN IN MOTION AND WHEN STILL. I WILL TRY TO UPLOAD THE VIDEO I TOOK OF THE WHEEL SPINNING ON IT'S OWN, IT SAYS IMAGE OR DOCUMENT, SO MAY HAVE TO SEND AFTER SUBMISSION OF THIS COMPLAINT. THIS ISSUE STARTED IN EARLY 2018 INTERMITTENTLY HOWEVER NOW IS A REGULAR ISSUE. 10/9/2019 ALMOST CAUSED AN ACCIDENT ON THE 5 FWY.

Oct 10, 2019

VEHICLE HAS A DEFECTIVE INTERMEDIATE STEERING SHAFT. THIS PART WAS ALREADY REPLACED ONCE UNDER WARRANTY WITH FIAT ADMITTING THAT THE PART IS DEFECTIVE/SUBSTANDARD FOR PURPOSE IT FILLS IN THE CARS STEERING FUNCTIONALITY. AFTER A PERIOD OF TIME (APPX 3 YEARS OR 36K MILES) IT STARTS MAKING A CLUNK WHEN TURNING AT SLOW SPEEDS. IF LEFT UNREPAIRED IT WILL RESULT IN LOSS OF STEERING CONTROL WHEN VEHICLE IS IN OPERATION. APPROXIMATE COST OF REPAIR IS $500 FOR PARTS AND LABOR. WHEN CONTACTING FIAT ABOUT THIS CONCERN AND THAT IT WAS REPLACED UNDER WARRANTY ONCE FOR BEING FAULTY I WAS TOLD THAT MY WARRANTY WAS EXPIRED AND IT WAS MY BURDEN TO REPLACE THE DEFECTIVE PART. NEW PART ONLY CARRIES A 1 YEAR LIMITED WARRANTY. THIS PROBLEM MAINLY OCCURS AT SLOW SPEEDS WHEN MAKING FULL TURNS HOWEVER IT COULD FAIL AT HIGH SPEED LEAVING DRIVER WITH NO VEHICLE CONTROL.

Nov 27, 2018

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 50 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL WHILE TURNING IT IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO SAFFORD CHRYSLER JEEP DODGE RAM SRT OF FREDERICKSBURG (5202 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-7200) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,681.

Apr 04, 2018

+ 2 more complaints for this component

VISIBILITY

5 complaints

The contact owns a 2012 FIAT 500. The contact stated that the vehicle was parked, when she noticed there was a crack in the center of the windshield going towards the driver's side. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 38,045.

May 20, 2021

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING 40 MPH, THE PANORAMIC ROOF SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A HOLE IN THE SUN ROOF AFTERWARDS. SCOTTSDALE FIAT OF SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND A SERVICE WORKER EXPLAINED THAT THE FAILURE WAS A COMMON OCCURRENCE IN THESE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Jul 21, 2017

FROM CALIFORNIA VISITING FAMILY IN OKLAHOMA. AT THE TIME OF VISIT WE EXPERIENCED A WINTER COLD FRONT THAT BROUGHT ICE RAIN AND SNOW. WENT OUT ON THE MORNING OF THE INCIDENT TO WARM THE CARS IN THE YARD, AND THE TEMPERATURE AT THE TIME WAS 18 DEGREES WIND CHILL, WITH EFFECT WAS 5 DEGREES. STARTED THE CAR AND LET IT WARM UP FOR ABOUT 15 MINUTES, AND HEAT AND DEFROST WERE NOT TURNED ON AT THE TIME, THEN AFTER 15 MINUTES WENT OUT TO TURN OFF ALL THE VEHICLES. I THEN TURNED OFF THE FIAT AND CLOSE THE DOORS AND TOOK TWO STEPS AWAY FROM CAR AND THE REAR WINDOW EXPLODED OUTWARD. WHEN I WARMED UP THE CAR, NO DEFROSTER WAS TURNED ON OF ANY KIND, I JUST TURNED THE CAR ON SO THE FLUIDS WOULDN'T FREEZE. I CALLED AHEAD OF TIME TO ASK ALL THE APPROPRIATE QUESTIONS BEFORE HEADING OUT TO 45 MINUTES TO THE DEALERSHIP. THEN I TOOK IT IN TO DEALERSHIP TO HAVE IT LOOKED AT, AND WAS TOLD THAT IT WAS NOT COVERED UNDER A STANDARD 12 BY 12 SERVICE CONTRACT WITHOUT INSPECTING THE VEHICLE. THEY DIDN'T DO ANY DIAGNOSTIC TEST LIKE THEY SAID THEY WOULD OVER THE PHONE, THEY ONLY DID A OIL CHANGE THAT I ASKED FOR. THEY TOLD US THAT IT WAS IMPOSSIBLE FOR THIS TO HAPPEN, AND IT COULD ONLY BE CAUSED BY SOME TYPE OF IMPACT. THEY NEVER TOOK OFF THE PLASTIC ON THE WIDOWS THAT WE PUT ON TO HOLD WHAT GLASS THAT WAS LEFT IN PLACE. I CALLED CORPORATE AND TALKED TO SERVICE DEPARTMENT, AND GAVE THEM PERTINENT INFORMATION CONCERNING THE WINDOW. THEY OPEN THE FILE FOR US, AND CHECKED WARRANTIES. THEN I WAS ASKED TO DESCRIBE WHAT HAPPENED, SHE TOOK DOWN THAT INFORMATION, AND THEN WAS PUT ON HOLD, BECAUSE SHE NEED TO CONFER WITH THE TECHNICIANS AT THE DEALERSHIP. AFTER TALKING WITH THE TECHNICIAN, I WAS TOLD BY HER THAT THEY CONCLUDE THAT IT WAS IMPACT RELATED AND COULD NOT BE SERVICE UNDER ANY WARRANTY. WE FOUND ADDITIONAL SITUATIONS ON THE INTERNET ON FIAT WINDOWS EXPLODING. *TR

Dec 11, 2013

DRIVER-SIDE SIDE MIRROR VIBRATES MAKING THE OBJECTS IN THE MIRROR BLURRY AND THIS IS EXTREMELY UNSAFE. IT IS THE 500C FIAT VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 23, 2013

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN USING THE WINDOW SWITCH FOR THE WINDOW TO CLOSE UPWARD, THE WINDOW WOULD INSTEAD OPEN FARTHER AND TRAVEL DOWNWARD. WHEN THE WINDOW WAS ENGAGED TO BE OPENED, THE WINDOW WOULD INSTEAD TRAVEL UPWARD AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS BUILT TO OPERATE IN THE MANNER IN WHICH IT WAS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 3,000. *TR

Mar 26, 2013

EXTERIOR LIGHTING

5 complaints

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED WHILE DRIVING 30 MPH, THE CHECK REAR DRIVER LIGHT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE LEFT LICENSE PLATE BULB WAS NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ARRIGO FIAT WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 618-3160) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR LIGHTS ASSEMBLY TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE CONSUMER STATED THE REPAIR WOULD COST $475 AT THE DEALER. THE CONSUMER PURCHASED THE LICENSE PLATE BULBS AND PERSONALLY INSTALLED THE BULBS.

Feb 03, 2021

I TOOK MY CAR FOR INSPECTION. DEALER INFORMED ME THAT LICENSE PLATE LIGHT FAILED. BULB COULD NOT BE REPLACED. I HAD TO REPLACE WHOLE TAILGATE ASSEMBLY FOR $500 JUST FOR THE NEW BULB. NEW ASSEMBLY THEY PUT IN NOW HAS A REPLACEABLE BULB.

Jun 21, 2019

THIRD HIGH CENTER BRAKE LIKE WIRES KEEP BREAKING. THEY RUN ALONG ROOF TO TRUNK LID AND THE OPENING OF THE TRUNK LID CAUSES THIS.

May 03, 2018

THE REAR LICENSE PLATE LIGHTS HAVE FAILED. THE LED BULBS ARE FUNCTIONAL, BUT THE WIRING HARNESS PROVIDING POWER TO THE LIGHTS HAS FAILED DUE POOR ROUTING OF THE HARNESS RESULTING IN BROKEN WIRES AND ELECTRICAL SHORTS TO THE SYSTEM. OTHER SIMILAR MAKE AND MODELS OF THIS CAR HAVE SUFFERED THE SAME PROBLEM. THE SERVICE DEPARTMENT CONSIDERERS THIS NORMAL WEAR AND TEAR. I CONSIDER THIS A MANUFACTURE DEFECT. IF THIS PROBLEM AFFECTED THE HEADLIGHTS, THIS COULD BE A MAJOR SAFETY ISSUE.

Apr 23, 2016

ON THREE SEPARATE OCCASIONS, WHILE DRIVING AT HIGHWAY SPEEDS AT NIGHT, I HAVE HAD THE HEADLIGHTS FAIL! SUDDENLY JUST GO DARK! EACH TIME, IT HAPPENED WHEN I OPERATED A WINDOW SWITCH. THE OUTAGE EACH TIME WAS SHORT, THE HEADLIGHTS WOULD COME BACK ON WITHIN SECONDS [THOUGH IT SEEMED LONGER]. THE SERVICE GUYS AT THE DEALERSHIP HAVEN'T BEEN ABLE TO SOLVE IT, NO IDEA WHY IT HAPPENED. *TR

Apr 20, 2014

STEERING,SUSPENSION

5 complaints

2012 FIAT 500C MILEAGE 86649. WHEN DRIVING OVER A BUMP OR POTHOLE A LOUD METALLIC SOUND IS HEARD ON THE DRIVER'S SIDE AND TO A LESSER EXTENT FROM IN FRONT OF THE ENGINE DOWN LOW WHEN BOTH WHEELS GO OVER A CRACK IN THE ROAD SIMULTANEOUSLY. CARCOMPLAINTS.COM SAYS SOME PERSONS HAVE EXPERIENCED THE CONTROL ARM DISENGAGING FROM THE STEERING MECHANISM ON BOTH THE DRIVER AND PASSENGER SIDES. OTHER'S REPORT A BROKEN BALL JOINT CAUSING CAR TO LOSE CONTROL. ONE PERSON REPORTED THAT WHEN "FIRESTONE" TRIED TO GET A "D/S" AXLE REPLACEMENT PART THEY WERE TOLD IT WAS A "CUSTOMER SATISFACTION RECALL." BUT WHEN THE FIAT 500 WAS TAKEN TO THE DEALER THEY SAID NO SUCH RECALL EXISTED AND WANTED OWNER TO PAY THE TOTAL COST. I AM THE ORIGINAL OWNER OF THIS 2012 FIAT 500C SPECIAL ORDER DEALER SHOWROOM MODEL. THOUSAND OAKS FIAT ORDERED [XXX] WITH ALL THE TOP FEATURES, COLOR COMBINATIONS AND OPTIONS SPECIAL FROM THE FACTORY FOR THEIR SHOWROOM AND NOT INTENDED FOR GENERAL SALE. BEING A GOOD TALKER AND HAVING A LOAD OF CASH I WAS ABLE TO OBTAIN THIS MACHINE. IT HAS ALWAYS BEEN DRIVEN GENTLY. NOW WITH THE CLUNKING NOISE AND LEARNING OF OTHERS HAVING SERIOUS BALL JOINT AND CONTROL ARM SEPARATION CAUSING LOSS OF STEERING CONTROL AND A REPORTED CUSTOMER "SATISFACTION" QUIET RECALL - I THINK FIAT KNEW OF THE PROBLEM AND SHOULD HAVE A RECALL FOR ANY OWNER REGARDLESS OF MILEAGE TO REPAIR THIS DANGEROUS CONDITION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 14, 2021

AT 47,500 MILES AND 4 YEARS, 9 MONTHS OF OWNERSHIP, MY PASSENGER SIDE LOWER FRONT BALL JOINT BROKE. THERE WERE NO SIGNS OF PROBLEMS LEADING UP TO THE BREAKAGE. UNFORTUNATELY FIAT NO LONGER MAKES THE 2012 LOWER FRONT BALL JOINTS AND THE 2013+ BALL JOINTS REQUIRE A NEW ASSEMBLY SO THE ENTIRE BALL JOINT, CONTROL ARM, ETC. ASSEMBLY HAS TO BE CREATED.

Jun 16, 2016

Crash: 1

2012 FIAT 500 PRIMA EDIZIONE. BACKING OUT OF PARKING LOT, DRIVER'S SIDE FRONT WHEEL DISCONNECTS FROM THE LOWER CONTROL ARM. CAR FALLS ALMOST TO THE GROUND. DEALER IDENTIFIES WORN BALL JOINT. JUST UNDER 62K MILES. RECENT ALIGNMENT AND TIRE REPLACEMENT DONE BY THE DEALER. ALL REGULAR SERVICE DONE AT SAME LOCAL DEALER SINCE NEW. FIRST AND ONLY OWNER. VERY FORTUNATE THIS DID NOT HAPPEN ON THE HIGHWAY AT SPEED.

Oct 29, 2015

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING SEAL WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS LOCATED AT THE BALL JOINTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Jul 29, 2015

AXLE IS MAKING CRACKING NOISES AND DEALER SAID THEY CAN'T DUPLICATE AFTER 2 ATTEMPTS. NOISE IS GETTING LOUDER. FIRST STARTED AT 600 MILES. SAFETY ISSUE. *TR

Nov 04, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

The vehicle had been stalling out on numerous occasions one being a freezing Xmas eve in Drive thru if it had happened somewhere isolated the driver could have frozen. I rented cars several times and replaced the alternator ,battery and at the final point at the dealership the mechanic suggested I purchase a $600 battery though I had a brand new one. The dealership gave me a $200 credit but it happened again, the mechanic in town said the Bluetooth component was draining the battery. They removed it and no problem since. The dealership mechanic talked around the issue and would not answer my questions about this. The safety issues related to this are dangerous and it appears to be known by mechanics about this model.

Jun 20, 2025

In the morning (6AM) of September 19, my car car caught on fire while parked in my driveway. There were flames 3-4 feet height coming from the engine hood area. Once the fire was extinguished by the local fire department, I found the car was extensively damaged in the front outside and inside driver cabin. Upon further inspection I found the fire might have started with or around the battery, as it was completely melted. Further inspection on the back side of the car showed some stripped wiring in the assembly connecting to the rear hatch mechanism, lights, and other. In the days previous to this incident the battery had loss its charge completely twice in the span of a week and a half.

Oct 11, 2022

Fire: 1

MY GEAR SHIFTER WIRE BROKEN TO THE POINT IT WOULD GETS STUCK IN DRIVE OR PARK OR REVERSE EVEN THOUGH I HAD SHIFTED TO A DIFFERENT POSITION. WHEN I WOULD TURN OFF MY CAR EVEN THOUGHT I PUT IT IN PARK IT STILL BELIEVED THAT IT WAS IN REVERSE AND WOULD ROLL.

Nov 20, 2017

MY FIAT HAS LESS THAN 36K MILES MY DRIVER'S SIDE DOOR HANDLE HAS BROKEN OFF AND HAS BEEN ON NATIONAL BACK ORDER FOR OVER A MONTH. I CAN NOT EVEN GET IT FIXED RIGHT NOW. ALSO MY STARTER DOES NOT WORK AND I HAVE TO POP START THE ENGINE AT THE MOMENT BECAUSE I CAN NOT ORDER THE STARTER TO REPLACE IT. THE CAR HAS LESS THAN 36K MILES

Aug 16, 2016

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

4 complaints

CAR SOMETIMES CUTS OFF WHILE DRIVING WITH NO WARNING. ALL GUAGES SPIKE, CAR CUTS OFF. I PULL OVER AND IT STARTS BACK UP. NO CODES WERE STORED. THIS IS VERY DANGEROUS. CAN'T FIND THE PROBLEM.

Mar 12, 2020

ON FEB 11TH 2017 I TOOK MY VEHICLE TO A CHYSLER DODGE JEEP DEALER IN SANDY UTAH (LHM) I ASK THEM IF THEY COULD REPAIR MY VEHICLE. THEY SAID YES SO I AUTHORIZED LARRY H MILLER CHYSLER DODGE JEEP TO WORK ON MY VEHILCE. KEN GARFF FIAT REFUSED TO GIVE THE PARTS TO LARRY H MILLER AND BACKED THE DEALERSHIP INTO A CORNER MAKING LARRY H MILLER TAKE THE CAR TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH AND I KNOW FOR FACT KEN GARFF REFUSED TO GIVE LARRY H. MILLER THE PARTS FOR THE VEHILCE BECAUSE KEN GARFF FIAT LIKES TO FORCE EVERYONE TO COME TO THEIR DEALERSHIP WELL KEN GARFF HAD THE VEHILCE TOWED TO THEM AND KEPT THE VEHILCE FROM 12NOON UNTIL 5PM STATING THEY HAD NOT STARTED WORK ON THE VEHILCE AND THEY HAD PLANS TO WORK ON THE VEHILCE OVER NIGHT WHEN THE SHOP WAS CLOSED I TOLD KEN GARFF THEY WILL NOT BE WORKING ON MY VEHILCE OVER NIGHT AND NOT TO TOUCH MY CAR WELL NOW MY CAR IS SETTING ON KEN GARFF LOT WITH NOT ONE PIECE OF PAPERWORK THAT SAYS KEN GARFF CAN TOUCH MY VEHILCE AND IF THEY TRY TO LIE AND SAY THEY DO THEN THEY HAVE FORGED MY SIGNATURE. I HAD MY PLATES REMOVED FROM THE CAR I CONTACTED LARRY H MILLER AND TOLD THEM ON 02/15/2017 THAT I WOULD LIKE FOR THEM TO TAKE THE CAR BACK TO LARRY H MILLER. THE RECALL IS STILL NOT COMPLETE AND KEN GARFF REFUSES TO GIVE THE PROPER PARTS SO ANOTHER CHYSLER DEALERSHIP CAN WORK ON THE VEHILCE ........... I WANT TO NOTE THAT LARRY H MILLER CHYSLER DODGE JEEP IS WONDERFUL AND I AM BEING TREATED WITH RESPECT BY LARRY H. MILLER CHRYSLER DOGE JEEP AND THEIR STAFF....... HOWEVER THE RECALL WORK IS STILL INCOMPLETE BECAUSE KEN GARFF FIAT 198E 500S OF SALT LAKE CITY UTAH WILL NOT GIVE LARRY H MILLER PARTS.

Feb 15, 2017

MY CAR [XXX] 2012 FIAT 500 POP 2 DOOR HATCHBACK HAS STILL NOT HAD THE SAFETY RECALL FIXED FIAT CHRYSLER IS IN CONTEMPT OF COURT BECAUSE MY RECALL HAS NOT BEEN FIXED IN A TIMELY MATTER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 26, 2016

SINCE I PURCHASED MY 2012 FIAT 500 SPORT IN SEPTEMBER OF 2012 I HAVE HAD THIS ISSUE. OCCASIONALLY (ABOUT 4 TIMES A WEEK), THE CAR FAILS TO START. WHEN TURNING THE KEY IN THE IGNITION, THE CAR MAKES A NOISE AS IF IT IS GOING TO START BUT WINDS DOWN AND LOSES POWER. I TURN THE KEY BACK, WAIT ABOUT 5 SECONDS AND THE CAR WILL NORMALLY START. THIS HAPPENS ALL YEAR AROUND. I CONTACTED THE HOLT FIAT OF FORT WORTH WHERE THE CAR WAS PURCHASED AND TOOK IT IN TO BE LOOKED AT. THEY COULD NOT REPLICATE THE ISSUE. IT IS VERY RANDOM BUT HAPPENS VERY OFTEN. *TR

Dec 08, 2014

WHEELS

4 complaints

MY TIRE PRESSURE MONITORING SYSTEM LIGHT STAYS ON DESPITE HAVING CHANGED ALL FOUR TIRES AND VALVE PRESSURE STEMS. THERE SEEMS TO BE AN INHERENT PROBLEM WITH THE SYSTEM. LOOKING ON THE FIAT FORUMS ONLINE APPARENTLY MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM WITH THE WIRELESS SYSTEM. MY VEHICLE IS A 2012 WITH LESS THAN 40K MILES. I REMEMBER HAVING THE PROBLEM WHEN THE CAR WAS UNDER WARRANTY AND NOW AGAIN. TIRES AND VALVE PRESSURE STEMS ALL NEW AND INSTALLED AND CHECKED BY COSTCO TIRE CENTER. THE SYSTEM HAS NOT RESET ITSELF DESPITE NUMEROUS ATTEMPTS.

Apr 30, 2019

REAR WHEEL BEARING FAILURE: AT 47,700 MILES AND 4 YEARS 4 MONTHS AFTER PURCHASE OF MY 2012 FIAT 500 (4 MONTHS PAST WARRANTY), THE RIGHT REAR WHEEL BEARING HAS FAILED AND THE LEFT REAR WHEEL BEARING IS FAILING. NORMALLY OEM WHEEL BEARINGS SHOULD LAST OVER 100,000 MILES. IN MY 50 YEARS DRIVING, I HAVE NEVER HAD A VEHICLE IN WHICH THE WHEEL BEARINGS FAILED AT SUCH A LOW MILEAGE.

Aug 05, 2016

DEALER REFUSE TO CHANGE A DEFECTIVE TIRE (GOUGE) IN SIDE WALL. I DID NOT TAKE POSSESSION OF CAR AT THE TIME OF PURCHASE, DUE TO AFTER HOURS. FOLLOWING DAY SERVICE MANAGER CALLED ME SAYING IT WAS COSMETIC AND THAT IT MEETS NHTSA STANDARDS. I COULD STICK MY FINGER INTO THE HOLE AND FEEL THE TIRE CORD. LOOKED AT CAR INITIALLY WITH POOR LIGHTING. NOTICED THIS DEFECT JUST PRIOR TO DRIVING OFF WHERE THERE WAS BETTER LIGHTING.

Dec 02, 2015

I HAD TO REPLACE 10 HUB CAPS FROM 2012 - 2014(86,000). THE PLASTIC THAT HOLD THE RING ON THE HUB CAB KEEP BREAKING WITH JUST A SMALL BUMP. I HAVE BOUGHT 4. FIAT HAS REPLACED 6 SO FAR ON MY CAR AND HAVE LOST NOW 3 MORE AND HAS BEEN ON BACK ORDER FOR 7 MONTHS NOW. FIAT SAID THEY WILL REPLACE THEM AFTER 4 MONTHS OF GRIPING. NOW MY WIFE HAS A 2013 MODEL AND SHE DOESN'T PUT AS MAY MILES AS I DO AND SHE IS HAVING THE SAME PROBLEMS. 15" STEAL RIMS WITH HUB CAPS. I HAVE 40 YR AS A FORD MECHANIC AND HAS WORK AS AN SERVICE REP. THIS CO. HAS NO ONE THAT YOU CAN TALK TO ONE ON ONE AND GET ANY ANSWERS. ALL DONE ON PHONE. I HAVE ASKED TO HAVE SOMEONE CALL BUT ONLY CUSTOMER SERVICE. IF YOU LOOK ON THE WEB ALOT OF CUSTOMERS HAVE THE SAME PROBLEM AND CAN'T GET THE HUB CAPS TO REPLACE.TO MANY ON BACK ORDER. JUST AT MY DEALER THERE IS OVER 60 ORDERS FOR THE PART. RIGHT NOW I HAVE ONLY 1 HUB CAP ON MY CAR AND LOOKS BAD. *TR

Nov 18, 2014

SEATS

4 complaints

FRONT SEAT MECHANISM WILL NOT OPERATE, OCCUPANTS CAN NOT GET OUT OF CAR ON DRIVER'S SIDE BECAUSE THE SEAT MECHANISM DOES NOT WORK AND THE BACK OF THE SEAT DOES NOT FLIP FORWARD

Nov 08, 2018

I'M A POLICE OFFICER THAT INVESTIGATED A CRASH INVOLVING A FORD F150 P/U TRAVELING APPROXIMATELY 35-40 MPH; REAR ENDING, STRAIGHT ON, A 2012 FIAT 500C THAT WAS STOPPED WAITING TO MAKE A TURN. UPON IMPACT BOTH FRONT SEATS IN THE FIAT COMPLETELY RECLINED AND TWISTED OUTWARD TO THE EXTENT THE SEATS COULD NOT RETURN TO THE UPRIGHT POSITION. THE OUTWARD SIDES OF THE SEAT BACKS WERE WEDGE AGAINST THE "B" PILLAR. LEG INJURIES WOULD HAVE BEEN LIKELY IF THERE WERE BACK SEAT PASSENGERS. *TR

Mar 28, 2014

Crash: 1

Injuries: 1

PASSENGER SEAT DOES NOT SECURE TO UNDER CARRIAGE AFTER BEING LEANED FORWARD FOR ENTRY TO BACK SEAT. VIGOROUS MANIPULATION WILL EVENTUALLY SET IT, BUT IF NOT SET SUDDEN ACCELERATION WILL BRING SEAT FORCEFULLY AGAINST THE LEGS OF REAR PASSENGER. THIS OCCURRED TO US LAST YEAR. 3 SERVICE VISITS TO KIRKLAND, WA DEALERSHIP HAVE ALL RESULTED IN OUR BEING TOLD THAT THE SEATS ARE THE #1 COMPLAINT AND THAT THE OPERATION IS NORMAL. *TR

Sep 22, 2012

THIS VEHICLE WAS RECENTLY AWARDED AN IIHS TOP PICK SAFETY AWARD, BUT ONLY FOR VEHICLES MANUFACTURED AFTER JULY, 2011, WHEN FIAT REDESIGNED THE SEATS FOR BETTER SIDE-IMPACT PROTECTION. I OWN A FIAT 500 MANUFACTURED BEFORE JULY, SO CLEARLY MY CAR IS NOT AS SAFE AS THOSE BUILT AFTERWARD. CAN NHTSA INVESTIGATE AND POSSIBLY FORCE FIAT TO RECALL THE EARLY VEHICLES TO INSTALL THE SAFER SEATS? FROM MY DEALINGS WITH THEM ON SIMPLE, LITTLE THINGS I'M CONFIDENT THEY WOULDN'T VOLUNTEER TO DO IT ON THEIR OWN. *TR

Oct 28, 2011

SEAT BELTS

3 complaints

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE HIS WIFE WAS INSTALLING THE CAR SEAT INSIDE THE VEHICLE, THE SEATBELT DETACHED FROM THE SEAT ON THE REAR DRIVER'S SIDE OF THE VEHICLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE CONTACT 'S WIFE WAS WAITING TO SPEAK WITH A SUPERVISOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

Jan 05, 2021

TL* THE CONTACT OWNS A 2012 FIAT 500. WHEN THE CONTACT ATTEMPTED TO USE THE FRONT DRIVER'S SEAT BELT, IT FAILED TO EXTEND. THE CONTACT CALLED BROWN'S FIAT (LOCATED AT 483 NY-112, EAST PATCHOGUE, NY 11772, (631) 317-1161) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 38,883.

May 06, 2019

LOCKING MECHANISM ON DRIVER'S SIDE SEAT BELT FAILED. BUCKLE POPPED OPEN AND CANNOT BE LOCKED. MUST USE PASSENGER SIDE LOCKING MECHANISM IN ORDER TO PROTECT DRIVER. IF TWO PASSENGERS ARE IN THE FRONT SEAT, ONLY ONE CAN BE PROTECTED DUE TO THIS FAILURE. LOCKING MECHANISM APPEARS TO BE JAMMED OR LOCKED UP AND WILL NOT "CLICK" WHEN SEAT BELT TONGUE IS INSERTED PER FACTORY SPECIFICATIONS. THIS IS A DANGEROUS DEFECT AND MANUFACTURER STATES CANNOT FIX UNTIL "PARTS ARE AVAILABLE", ESTIMATED NOVEMBER 2014. *TR

Jun 26, 2014

VEHICLE SPEED CONTROL

3 complaints

MY WIFE WAS EXITING A MALL PARKING LOT TO PULL INTO THE LEFT TURN LANE OF THE ADJOINING ROAD (A VERY SHORT DISTANCE, PERHAPS 25 FEET). THERE WAS A CAR ALREADY IN THE LEFT TURN LANE, WHICH WAS WAITING FOR THE TRAFFIC SIGNAL TO CHANGE. WHILE PULLING IN BEHIND THIS CAR, THE BRAKE PEDAL WAS DEPRESSED, BUT THE CAR SUDDENLY AND RAPIDLY ACCELERATED. PRESSING HARDER ON THE BRAKE HAD NO EFFECT. WITH ONLY 1 OR 2 SECONDS TO REACT, A FUTILE ATTEMPT WAS MADE TO STEER CLEAR OF THE CAR AHEAD, WHICH WAS STRUCK. THE FIAT THEN VEERED TO THE RIGHT AND HIT A SECOND CAR THAT HAD BEEN WAITING FOR THE LIGHT IN THE RIGHT LANE. THE SECOND CAR WAS PUSHED INTO A VEHICLE AHEAD OF IT WHICH HAD ALSO BEEN WAITING FOR THE LIGHT. AFTER STRIKING THIS SECOND VEHICLE, THE FIAT FINALLY CAME TO A HALT IN THE RIGHT LANE.

Oct 05, 2020

Crash: 1

THERE IS AN EXISTING RECALL S34 / NHTSA 16V -302 ON MY VEHICLE. THE SERVICE CENTER, HELFMAN FIAT ALFA ROMEO MASERATI 7720 KATY FWY, HOUSTON, TX 77024 IS UNABLE TO REMEDY THIS DEFECT UNTIL MAY 24TH 2017. THIS IS AN UNREASONABLE AMOUNT OF TIME.

Dec 30, 2016

I EXPERIENCED UNINTENDED ACCELERATION TWICE THIS WEEK. THE FIRST INCIDENT TOOK PLACE ON JANUARY 31, 2014. THE OTHER WAS FEBRUARY 1, 2014. BOTH INCIDENTS TOOK PLACE AT LOW SPEEDS. BASICALLY AS I WAS COMING TO A STOP, THE CAR JUST ACCELERATED OUT OF CONTROL. I WAS UNDER 5MPH ON BOTH INCIDENTS. WHAT IT FEELS LIKE IS AS I AM COMING TO A SLOW DOWN THE TRANSMISSION DOES NOT GO DOWN IN GEAR AND JUST THRUSTS AND TAKES OFF. I RAN INTO A HEDGE IN THE PARKING LOT ON THE FEBRUARY 1ST INCIDENT. I WAS ABLE TO APPLY THE BRAKES, BUT NOT IN TIME TO AVOID THE COLLISION WITH THE HEDGE. I DID NOT HAVE MY FOOT ON, OR NEAR THE ACCELERATOR. BOTH TIMES MY FOOT WAS ON THE BRAKE. *TR

Feb 01, 2014

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

3 complaints

WHILE DRIVING HOME VIA LOCAL CITY SURFACE STREETS, THE GEARBOX FAIL LIGHT AND THE HAVE TRANSMISSION CHECKED MESSAGE CAME UP ON THE DASH CLUSTER. I DROVE THE CAR 4 MORE MILES TO A SERVICE STATION, STOPPING TWICE ON THE WAY. THE CAR BEGAN RUNNING POORLY. INCLUDING BUCKING, REVVING HIGH, WHILE STAYING AT LOW SPEED, STALLING AND BUCKING AT LIGHTS LOW IDLE OR STOPS. THE SERVICE STATION SAID OTHER THAN A LOW NUMBER (4 TIMES PER 1000 I THINK...A CYLINDER MISFIRE) NO CODES CAME UP. WHEN RESET THE CAR WOULD RUN BRIEFLY AS NORMAL BUTAT FIRST STOP ALL ISSUES WOULD RESUME IN FULL AGAIN. I WAS ABLE TO DRIVE THE CAR HOME (2 BLOCKS) BUT WAS NOT SURE IT WOULD MAKE IT. IT SITS IN MY PARKING SPOT AS WE SPEAK.

Jul 16, 2020

OIL PRESURE LIGHT COMES ON SAYING STOP TURN ENGINE OFF LOW IOL PRESSURE AFTER I DRIVE IT FOR ABOUT 10 MINS I GUESS AFTER IT GET HOT. THEN CHEXK ENGINE LIGGT COMES WITH IT. OTHER PEOPLE HAS AND ARE GOING THREW THE SAME THING WITH 2012 FIAT 509 SPORTS. ITS ALL OVER THE YOU TUBE WHY IS THIS HAPPING. I REPLACE OIL PRESURE SENSOR AND CHANGED MY OIL SAME THING IT DIDNT CHANGE ANYTHING ASKING FOR A RECALL ON THE OIL PUM OR WHAT IS CAUSING THIS. PLUS IT MAKEA A SOUND AFTER DRIVING AT THE SAME TIME IT SHOWS UP WHILE PUSHING GAS PEDAL

Sep 30, 2019

I CALLED FIAT 800-992-1997 I ASKED ABOUT THE RECALL ON MY VEHICLE FOR THE 100TH TIME THEY TOLD ME THAT I WOULD NEED TO TAKE MY VIN # [XXX] IN FOR A DIAGNOSTIC BEFORE I COULD GET THE RECALL FIXED FOR MY CLUTCH I TOLD FIAT I DON'T HAVE THE MONEY TO PAY FOR A DIAGNOSTIC AND I WOULD HAVE TO SAVE UP SO IT WILL TAKE ANOTHER YEAR FOR ME TO HAVE THE RECALL COMPLETE SO I WILL JUST KEEP MY CAR HERE AT HOME AN CHOOSE NOT TO DRIVE IT I WILL RENT CARS INSTEAD ALSO THE CAR CAN NOT BE BOUGHT TRANSFERRED OR SOLD WITH OUT THE COMPLETED RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 19, 2017

ELECTRICAL SYSTEM,ENGINE

2 complaints

I bought this car about a year ago, ever since I got the car the first issue started within a month it just started to shut off for no reason first at a traffic light, afterward while I was driving called the dealership who sold me the car I was told to bring it to find out they did not have a certified Fiat Mechanic that would be able to look at the car so it was towed to another dealership. I was told they fixed the issue but once again the vehicle started doing the same thing even more frequently fast forward my car has yet to be fixed I feel like I am going to get rear-ended and hurt really bad and all I get from the dealership is that they can't fix it. My question to them is why I sell me a car that you knew you could not repair or you knew you really didn't check properly as per your words you don't have a certified mechanic.

Apr 29, 2022

THE STARTER MOTOR FAILS TO ENGAGE AT RANDOM TIMES. I HAVE TAKEN IT TO THE DEALERSHIP AND TO LOCAL MECHANICS AND NONE HAVE BEEN ABLE TO REPLICATE THE ISSUE. THE STARTER MOTOR WILL SOMETIMES START RIGHT UP FOR THEM, CAUSING THEM TO RULE OUT A FAULTY STARTER. IF THE VEHICLE IS LEFT OVER NIGHT, IT MAY START RIGHT BACK UP. AFTER SELLING THE CAR ON 2 OCCASIONS, BOTH NEW OWNERS REPORTED WITHIN 24 HOURS OF OWNERSHIP THAT THE VEHICLE WOULD NOT START AFTER HAVING DRIVEN IT FOR MORE THAN 10MI. I BELIEVE FCA IS WELL-AWARE OF THIS RELATIVELY COMMON ISSUE. A GOOGLE SEARCH FOR THIS PROBLEM YIELDS PAGES UPON PAGES OF OWNERS REPORTING SIMILAR ISSUES. I CAN SHARE YOUTUBE VIDEOS OF OWNER'S EITHER REPORTING THE PROBLEM OR COMMENTS OF OTHERS HAVING A SIMILAR ISSUE HTTPS://WWW.YOUTUBE.COM/WATCH?V=L7SOEZKWUT4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=PFFVY3ARSVS

Aug 17, 2020

POWER TRAIN,UNKNOWN OR OTHER

2 complaints

Transmission gear box. Having issues with shifting - 11/23/2021

Nov 23, 2021

ON FRIDAY, DECEMBER 6, 2019 MY 2012 FIAT 500 BEGAN TO EMIT A STRONG ODOR. I THOUGHT THE CAR WOULD CATCH ON FIRE. THE CAR ALSO MADE A LOUD, SCREECHING AND GRINDING NOISE. WHEN I ARRIVED SAFELY TO MY DESTINATION, A FEW MINUTES AWAY, I STOPPED AND TURNED OFF THE CAR. I HAD TO CANCEL A HAIR APPOINTMENT BECAUSE I DIDN'T FEEL COMFORTABLE DRIVING THE DISTANCE IN THE VEHICLE. ON MONDAY, DECEMBER 9, 2019 I TOOK MY CAR INTO A FIAT CHRYSLER DODGE RAM JEEP DEALERSHIP FOR AN OIL CHANGE AND FREE BASIC INSPECTION. I WAS TOLD BY THE DEALERSHIP THAT THEY ALSO HEARD THE NOISE COMING FROM THE CLUTCH AREA BUT NEEDED TO PERFORM AN OFFICIAL DIAGNOSTIC. I DIDN'T HAVE THE MONEY AT THE TIME SO I WAITED UNTIL JANUARY 2, 2020 TO HAVE THE DIAGNOSTIC PERFORMED. DURING THE MONTH OF DECEMBER AND WHILE MY CAR WAS IN THE SHOP I TOOK LYFT RIDESHARE FOR TRANSPORTATION AS I DID NOT FEEL SAFE DRIVING THE CAR. THE CAR STAYED IN THE SHOP OVER THE WEEKEND AND I WAS ABLE TO PICK IT UP ON MONDAY, JANUARY 6, 2020. THE ISSUE WAS RELATED TO A RECALL FCA # S34, NHTSA# 16V-302 THAT HAPPENED A COUPLE YEARS BEFORE. IT WAS SUPPOSED TO BE RESOLVED FOR THIS VEHICLE BUT I WAS HAVING SIMILAR AND WORSE PROBLEMS, WHICH ARE DUE TO THE PREVIOUS FAULTY CAR PART. THE FIAT HAS ONLY $113K MILES ON IT. I HAVE OWNED MANUAL TRANSMISSION VEHICLES PREVIOUSLY AND NEVER HAD THIS ISSUE. I PREVIOUSLY OWNED A HONDA CIVIC (GAINED OVER 200K MILES) AND A CHEVY AVEO AND NEITHER CAR HAD THIS ISSUE. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND MYSELF AND MY DAUGHTER COULD HAVE BEEN SERIOUSLY INJURED HAD I CONTINUED TO DRIVE THIS VEHICLE. THE CLUTCH COULD HAVE STOPPED ALL TOGETHER AND WE COULD HAVE HIT ANOTHER VEHICLE OR BEEN SERIOUSLY INJURED ON THE INTERSTATE OR STREET TRAFFIC. EVEN WITH THE REPAIRS I AM NO LONGER CONFIDENT IN THE SAFETY OF THIS VEHICLE. IT SHOULD BE DECLARED A LEMON.

Feb 21, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

THE REAR HIGH BRAKE LIGHT WIRING ON THE CONVERTIBLE WEARS AND BREAKS IN THE DRIVER'S SIDE C PILLAR DUE TO USE OF THE CONVERTIBLE TOP RENDERING THE BRAKE LIGHT NON-OPERATIVE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE FIAT 500 CONVERTIBLE.

Jan 26, 2021

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACTED STATED THAT THE BRAKE LIGHTS FAILED WITHOUT WARNING. IN ADDITION, THE SPEEDOMETER AND ODOMETER LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CRISWELL FIAT, 88 BUREAU DR, GAITHERSBURG, MD, 20878), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

Jul 28, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

2 complaints

INTERMITTENT EXTERIOR MARKER LIGHT FAILURE. FRONT PASSENGER MARKER LIGHT AND REAR DRIVER'S SIDE BRAKE LIGHT FAIL TO OPERATE ON OCCASION. THE LIGHT SENSOR IN THE GAUGE CLUSTER ALERTS TO FAILURE. WHEN LATER INVESTIGATING, ALL LIGHTS APPEAR TO FUNCTION PROPERLY.

May 02, 2020

THE WIRING HARNESS GETS CRIMPED WHEN IT GOES FROM THE MAIN BODY OF THE CAR INTO THE HATCH CREATING SHORTS AND MALFACTION OF ELECTRIC COMPONENTS. AS, DOES THE REAR WIPER HOSE. WHICH LEAKS AND EMPTIES INTO THE WIRING HARNESS. THIS HAPPENS EVERYWHERE, AT ALL TIMES.

Nov 03, 2019

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

WE RECENTLY WENT IN FOR A RECALL TO THE SHIFT MECHANISM. UPON COMPLETION, THE DEALER FAILED TO SECURE THE GROUND WIRE BACK TO THE BATTERY. AFTER A FEW SHORT TRIPS, THE LOOSE CONNECTION CAUSED THE ALTERNATOR TO FAIL. THE DEALER WILL NOT TAKE OWNERSHIP OF THIS AND WANTS $930 FOR THE REPAIR. CUSTOMER SERVICE BELIEVES THIS IS SIMPLY AN OLD CAR AND WILL NOT SUPPORT IT EITHER. ULTIMATELY THIS WILL CAUSE US TO THINK TWICE BEFORE ACTING ON THE NEXT RECALL NOTICE.

Mar 26, 2020

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STALLED AND THE KEY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Aug 22, 2013

ELECTRICAL SYSTEM,STRUCTURE

2 complaints

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE LICENSE PLATE BULB WAS OUT AND THE LIFTGATE DID NOT OPEN MANUALLY. THE VEHICLE WAS TAKEN TO FLOWER MOTOR COMPANY (2580 N TOWNSEND AVE, MONTROSE, CO 81401, (970) 249-9664) WHERE THE CONTACT WAS INFORMED THAT THE WIRES WERE FRACTURED AND THE LIFTGATE HANDLE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 133,000.

Oct 17, 2019

BODY SEAMS LEFT OPEN/UNWELDED DURING MANUFACTURING CAUSING WATER LEAKS AND ELECTRICAL PROBLEMS AFFECTING BRAKES, LIGHTING, RESTRAINT SYSTEMS, POWER DOOR LOCKS, WINDOWS, MIRRORS, ABS, ESP, HILL START ASSIST, ETC. OPEN/UNWELDED AREAS ALSO WEREN'T PAINTED DURING MANUFACTURING. IMPROPER REPAIRS PERFORMED. "SEALANT" APPLIED TO CLOSE SEAMS THAT SHOULD HAVE BEEN WELDED. PURCHASED 12/22/2011. FOUND INTERIOR WET ON 12/25/2011. RETURNED TO DEALER ON 01/02/2012. SPENT 21 DAYS IN THE SHOP. PROBLEM WAS FOUND TO BE, "NUMEROUS OPEN BODY SEAMS MEASURING OVER 10 INCHES LONG THAT WERE LEFT OPEN AND UNWELDED AND UNPAINTED DURING MANUFACTURING." CAR WAS RETURNED TO ME "REPAIRED" ON 1/23/2012. I IMMEDIATELY BEGAN EXPERIENCING NUMEROUS ELECTRICAL PROBLEMS. THEN, NOTICED THAT THE CAR WAS LEAKING, AGAIN, AND EVEN WORSE, ON 1/30/2012. CAR WAS NEVER REPAIRED/IMPROPERLY REPAIRED. INTERIOR VERY WET. ELECTRICAL PROBLEMS GETTING WORSE. PROBLEMS WITH BRAKES AND 'HILL START ASSIST'. FIAT WILL NOT RETURN MY CALLS. I'VE SENT LETTERS ASKING THAT THE CAR BE REPLACED. THE CAR IS UNSAFE TO DRIVE. *KB

Feb 03, 2012

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

I CALLED CHRYSLER PHONE NUMBER 800-992-1997 AROUND 6:30PM-7:00PM ON 03/05/2017 TO INFORM THEM THAT MY 2012 FIAT 500 POP 2DOOR HATCHBACK NERO BLACK HAS A PROBLEM THE REVERSE HAS STOP WORKING! I WAS INFORMED THAT I WOULD NEED TO TAKE THE CAR TO KEN GARFF FIAT IN SALT LAKE CITY UTAH! I EXPLAINED THAT I WOULD LIKE TO TAKE THE CAR TO LARRY H. MILLER CHRYSLER DODGE JEEP IN SANDY UTAH. I ASK CHRYSLER IF THEY WOULD RELEASE THE PARTS TO FIX MY REVERSE TO LARRY H. MILLER CHRYSLER DODGE JEEP. I WAS TOLD I MUST TAKE THE VEHICLE TO KEN GARFF FIAT OF SALT LAKE CITY. I THEN EXPLAINED REFUSING TO RELEASE THE PARTS FOR MY FIAT TO ANYONE BUT KEN GARFF FIAT WAS NOT LEGAL! THE CUSTOMER SERVICE AGENT REPLY BY SAYING: "I DON'T NO ANYTHING ABOUT BEING LEGAL. ...... MY REPLY WAS "OH THAT'S FOR SURE!"

Mar 08, 2017

WITHIN SEVERAL WEEKS AFTER PURCHASE OF FIAT 500 WE ENCOUNTERED A PROBLEM STARTING THE ENGINE. UPON TURNING THE IGNITION KEY THE ENGINE RESPONDED WITH AN ELECTRICAL MOTOR WHINE BUT DID NOT START. AFTER SEVERAL REPEATED ATTEMPTS THE ENGINE WOULD START AND FUNCTION NORMALLY. GAS MILEAGE HAS NEVER BEEN AS HIGH WAS REPRESENTED IN SALES INFORMATION. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MULTIPLE TIMES FOR CORRECTION BUT THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. A COMPLAINT HAS BEEN LODGED WITH BOTH THE DEALER AND FIAT USA.

May 25, 2015

ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

TAKATA RECALL - CHRYSLER OWNS FIAT AND I HAD A PROBLEM WITH MY AIR BAGS ON A 2012 FIAT. I WAS IN A SMALL FENDER BENDER. ALL AIR BAGS OPENED BUT ALL THE FRONT AIR BAGS RUPTURED. NO ONE ELSE WAS IN THE CAR WITH ME BUT THE SENSOR IN THE PASSENGER SEAT DID NOT KICK IN. ALL AIR BAGS DEPLOYED. I HAD INJURIES WHICH WERE A FRACTURED ELBOW, DISLOCATED MY ARM IN TWO PLACES. SINCE THEN I AM HAVING TROUBLE WITH MY SHOULDER, NECK, HEADACHES, AND MY BACK. I AM GOING TO THE DOCTORS AND PHYSICAL THERAPY. PLEASE GET BACK TO ME AS SOON AS POSSIBLE AS I AM GOING TO HIRE AN ATTORNEY TO SEE WHAT CAN BE DONE. MY INSURANCE COMPANY CONSIDER IT A TOTAL LOSS. *TR

Jan 17, 2017

Crash: 1

Injuries: 1

AIR BAG LIGHTS ARE NOT SHOWING ON THE INSTRUMENT CLUSTER THE AIRBAGS ARE NOT WORKING! *TR

Oct 31, 2013

SUSPENSION,POWER TRAIN,ENGINE

2 complaints

WITH A LOW MILEAGE (UNDER 20K MILES), THE CAR HAS BEEN IN TAKEN BACK TO THE SERVICE DEPARTMENT FOR OVER 5 TIMES FOR MAIN SEAL (BETWEEN ENGINE AND THE TRANSMISSION) LEAKAGE, ENGINE PROGRAMMING RECALL, AND REPEATED NOISE WHEN THE CAR IS IN MOTION THAT CAN'T BE IDENTIFIED/FIXED.

Dec 07, 2016

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITH AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,488. ....UPDATED 07/05/16 *BF THE CONSUMER STATED SHE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE REGARDING THE TRANSMISSION. HOWEVER, THE DEALER INFORMED HER, THE BACK UP DEVICE WAS NOT WORKING. THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE SUSPENSION. IT FELT AS THOUGH THE VEHICLE WAS GOING TO TURN OVER. UPDATED 07/21/16.*JB

Apr 27, 2016

SERVICE BRAKES

2 complaints

DRIVING DOWN THE HIGHWAY WITH MY CRUISE CONTROL ON, AND ALL OF A SUDDEN MY EMERGENCY BRAKE LIGHT CAME ON AND THE BRAKES WERE APPLIED AND CANCELLED THE CRUISE CONTROL. THERE WAS NOTHING AROUND MY EMERGENCY BRAKE. I PULLED OVER TO PULL IT AND MAKE SURE NOTHING WAS MAKING IT BE ENGAGED. DROVE ON HOME WITH NO OTHER PROBLEMS.

Dec 17, 2015

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHEN WATER PENETRATED THE REAR BRAKES, IT CAUSED THE BRAKES TO SEIZE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT 18,000.

Feb 14, 2013

WHEELS,UNKNOWN OR OTHER

1 complaint

I have been dealing with identity theft and not really sure why when I put vin number to my vehicle I purchased September 25 2025 it says a different color

Oct 08, 2025

CHILD SEAT

1 complaint

The contact owns a Cybex Car Seat, Model Name: Aton 2, Manufactured Date: Aug 2019. The car seat was used in a 2012 Fiat 500. The contact received notification of NHTSA Campaign Number: 23C001000 (Child Seat). The contact reached out to the manufacturer to have a replacement seat mailed out; however, the contact was not provided the replacement car seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 09, 2024

SUSPENSION,ENGINE

1 complaint

I've had 3 different issues with the transmission- There's been 1 recall on the clutch- The transmission put me in Great danger I was driving on the freeway about 60 mph when the car just popped into neutral- I was terrified and I managed to pull to safety to put the manual transmission into gear- I didn't want it to happen again- I had to hold the gear until I got to an exit to get off the freeway- I had the Fiat towed to the dealership and fixed- then 6 months later driving again and it jumps out of gear into Neutral another scare- I put it in the shop and it cost me $4646,00 to replace the transmission, I really would like this serious safety hazzard investigated so no one gets hurt- I was Blessed to be able to think fast to save my life on a busy Highway my safety and others was put at risk because it could have caused a crash- It gives no warning at all- car is available upon request I have all receipts I can send -for some reason I was unable to download to this Site

Aug 25, 2022

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2012 Fiat 500. The contact stated that she was having difficulties refueling the vehicle as the gas pump would constantly stop pumping gas though the tank was not full. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank sensor had failed, and the fuel tank needed to be replaced. The dealer was notified of the failure and advised the contact that it was a known failure however, she would be responsible for the cost of the repair since there was no recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 67,000.

Dec 14, 2021

SUSPENSION,POWER TRAIN,AIR BAGS

1 complaint

I bought this car from a dealer in Fortville (Carlux) who said it had a clean history, this car was meant to be driven by my 17 year old to school, after driving it for 1 week she noticed weird sounds on turning and the engine being very loud and not responding to acceleration or deceleration, thankfully she made it back home safely, I then took it to my local mechanic who noticed major safety issues with the vehicle and on running the VIN number found out there are 2 safety recalls on it. Is there a law or regulation against the dealership that does that? It could have cost my child's life. Their address is: 222 W Broadway street, Fortville , IN 46040 and contact # is (317) 777 1931

Aug 29, 2021

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE PASSENGER'S SIDE DOOR UNLATCHED AND BECAME AJAR WITHOUT WARNING. THE CONTACT PULLED OVER AND SECURELY LOCKED THE DOOR AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO NYLE MAXWELL FIAT (13049 RESEARCH BLVD, AUSTIN, TX 78750 (512) 228-3428) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE DOOR LATCH NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,700.

Jun 15, 2020

SUSPENSION,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT AFTER DRIVING, THE TIRES WERE EXTREMELY WARM. THE VEHICLE WAS TAKEN TO A TIRE SPECIALIST TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT CONTROL ARM BOLT LOOSENED FROM THE VEHICLE WHICH CAUSED THE TIRE TO TILT INWARD WITH THE FRONT CONTROL ARM SLIGHTLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO PALMETTO ALFA ROMEO-FIAT SERVICE DEPARTMENT (2065 NE 151ST ST, NORTH MIAMI BEACH, FL 33162, (305) 948-6794) WHERE THE MECHANIC REPLACED THE FRONT ROTOR, ROTOR SHIELD, WHEEL BEARING, FRONT CONTROL ARM AND BOLTS. THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED A SIMILAR FAILURE ON THE FRONT DRIVER'S SIDE AND WAS REPAIRED BY MASSEY YARDLEY JEEP CHRYSLER DODGE RAM (777 N. STATE RD 7, PLANTATION, FL 33317, (954) 327-4000). THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 15 MPH, WHILE ATTEMPTING TO MAKE A TURN WHEN THE CONTROL ARM DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS FLUID LEAKING FROM THE BALL JOINT ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,161.

Jun 08, 2020

STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I AM A REAL ESTATE AGENT. LAST YEAR 2019 I WENT TO AN OPEN HOUSE AND PARKED IN THE DRIVEWAY WHICH WAS ON AN INCLINE - WITH A PLATEAU FOR PARKING. I'VE BEEN DRIVING A STANDARD TRANSMISSION FOR 30 YEARS. WHEN I PARK I PLACE MY GEAR IN 1ST WITH THE PARKING BRAKE FULLY ENGAGED. I PARKED THE CAR, WENT INTO THE HOME TO VIEW THE HOME, AND WAS INSIDE 15 MINUTES. WHEN I WENT BACK TO MY CAR, IT WAS GONE. THE CAR HAD ROLLED BACKWARD DOWN THE HILL AND INTO A GUARDRAIL. THERE WERE NEIGHBORS ALL AROUND MY CAR, AND ONE MAN SAID, "IT MAKES NO SENSE IT THE PARKING BREAK IS ENGAGED." THE NEIGHBORS HAD VIDEO OF THE CRASH. THE CAR WAS PARKED APPROX 10 MINUTES BEFORE ROLLING DOWN THE HILL. MY CAR WAS DAMAGED BY THE GUARD RAIL, AND THANKFULLY NO HUMANS WERE HURT. HAD THE GUARDRAIL NOT BEEN THERE -- THE CAR WOULD HAVE GONE OVER A RAVINE AND INTO A HOME.

Apr 09, 2020

Crash: 1

AIR BAGS,UNKNOWN OR OTHER

1 complaint

ONE DAY MY AIR BAG FAILIURE LIGHT CAME OM ALONG WITH A FUEL CUTOFF UNAVAILBLE LIGHT. BOTH OF THESE LIGHTS WERE TEMPORARILY FIXED BY MANUALLY LOCKING AND UNLOCKING THE DOORS. RECENTLY THAT FIX HAS NOT WORKED. WHILE THESE ERRORS ARE HAPPENING MY CRUISE CONTROL WILL NOT TURN ON AT ALL.

Jan 16, 2020

SUSPENSION,UNKNOWN OR OTHER

1 complaint

WAS TOLD RECENTLY NEED TO REPLACE D/S AXEL BUT WHEN FIRESTONE WENT TO CALL FIAT FOR PART THEY WERE TOLD' THIS VEHICLE HAS CUSTOMER SERVICE SATISFACTION RECALL IN WHICH WITH THE AXEL THE CONTROL ARM AND OTHER COMPONENTS MUST BE REPLACED AND TO REFER TO DEALERSHIPS OR RECALL. WHEN WENT TO FIAT DEALERSHIP THEY SAID THERE NO RECALL AND PROCEED TO SAY MUST BUY RF AXLE, LOWER CONTROL ARM, KNUCKLE, BEARING IN ORDER TO REPLACE ORIGINAL AXLE. PARTS ALONE TOTALING 1131.75. ITS WAS ONLY 5 YEAR OLD CAR AT TIME. AND PREVIOUS FIAT OWNERS SAY THEY RECEIVED THE CUSTOMER SERVICE RECALL BEFORE ALFA ROMERO SAID NO.

Aug 01, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

A FEW WEEKS AGO, I WOKE UP AND DROVE TO WORK IN THE MORNING. MY FIAT PARKED, I WORKED, EVERYTHING WAS GOOD. 5 HOURS LATER, I GET BACK TO MY CAR TO DRIVE HOME. I START MY ENGINE AND THE DASHBOARD LIGHTS UP SAYING, "HILL START ERROR ... SEE OWNERS MANUAL". I THOUGHT TO MYSELF, "WELP, L GUESS I'LL GO SEE A MECHANIC NOW.". I LIFT THE E-BREAK, PRESS DOWN THE BREAK PEDAL, AND THEN TRY TO MOVE THE CAR INTO REVERSE, BUT IT'S LOCKED IN PARK. I TURN OFF THE CAR. I USE GOOGLE SEARCH ON MY PHONE TO FIND MY FIAT 500 OWNER'S MANUAL ONLINE. I LOOK FOR THE "HILL START ERROR" AND FIND AN OVERRIDE TO GET MY CAR OUT OF PARK AND INTO REVERSE/DRIVE. I RESTART THE CAR. NOW THE DASHBOARD IS COMPLETELY BLANK EXCEPT FOR THE LETTER 'P' IN THE BOTTOM-CENTER OF THE CIRCULAR DASH PANEL. THE LETTER "P" IS BLINKING CONCURRENTLY WITH A BEEP THAT DOES NOT STOP. THERE IS NO MEASURE OF SPEED AND I'M NOT ENTIRELY SURE IF MY LIGHTS ARE WORKING AT THIS POINT. I'M JUST TRYING TO GET THE CAR TO A MECHANIC ABOUT 10 MILES AWAY. I FOUND AN HONEST-FAMILY SPOT AND THE GUY TELLS ME TO LEAVE THE CAR THERE AND HE'LL LOOK AT IT. BREAK LIGHTS WERE OUT AND A SAFETY FEATURE CAUSED IT TO LOCK UP. A COMMON ISSUE IS A BREAK-LIGHT SWITCH WITH THIS CAR, SO... WE REPLACED THE BLS AND DID A FULL DIAGNOSTICS, BUT STILL NO FIX. WE TROUBLESHOOT ALL WEEK AND FOUND THAT A 5-AMP FUSE BLEW OUT IN THE BODY CONTROL MODULE. HE REPLACED THE FUSE AND FOUND THAT IT BURNED OUT AGAIN BECAUSE OF A LOOSE WIRE SOMEWHERE BEHIND THE STEERING WHEEL. IF I RUN THE CAR, THE LOOSE WIRE WILL CAUSE MORE CONNECTIONS TO BURNOUT AND BREAK. THE CAR SHORTS IF WE RUN IT NOW. THE LOOSE WIRE CAUSING THIS SHORT CAUSED MY CAR'S GEARSHIFT TO LOCK UP COMPLETELY, DISABLED MY BREAK LIGHTS, AND LEAD TO SHORTAGES ACROSS THE BOARD. I CAN'T DRIVE IT AT ALL, LET ALONE START IT. I BARELY HAVE 89K ON THIS CAR AND IT'S PRETTY MUCH COOKED.

Jul 18, 2019

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

CONCERNS THAT VEHICLE S34 RECALL HAS NEVER BEEN COMPLETE VEHICLE IS NOW FOR SALE AT A CAR DEALERSHIP NO PAPER TRAIL ON THE RECALL.

Jan 09, 2019

WHEELS,SEATS,ENGINE

1 complaint

I CAR WARNING LIGHTS STARTED COMING ON AND STAYING ON ALL THE TIME. I TOOK THE CAR IN FOR AN OIL CHANGE AND WAS ADVISED I NEEDED A NEW MOTOR. THE CAR IS CONSTANTLY STALLING, CUTTING OFF ALL THE TIME, BEARLY RESTARTING AND ONLY ABLE TO DRIVE LESS THAN 25 MPH. THIS IS THE PROBLEM EVERY TIME I START IT UP.

Sep 08, 2018

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE REAR HATCH AND SUN ROOF FAILED TO OPEN. THE DEALER (HARPER FIAT, 10045 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 243-3220) STATED THAT THEY WERE AWARE OF THE FAILURES, BUT NO REPAIRS WERE COMPLETED. THE MANUFACTURER STATED THAT THEY DID NOT HANDLE THOSE TYPES OF COMPLAINTS AND SUGGESTED THE CONTACT CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 98,000.

Aug 01, 2018

STRUCTURE,SEATS

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. THE CONTACT STATED THAT THE DRIVER'S SEAT LEVER FAILED TO MOVE THE SEAT BACK DOWN. IN THE EVENT OF AN EMERGENCY, THE CONTACT WAS CONCERNED THAT THE REAR DRIVER'S SIDE OCCUPANT WOULD BE UNABLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO FIAT CHRYSLER (181 HALL ROAD, MCCALL, MI 48044, 586-286-0200) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT LEVER CABLE FAILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.

Mar 01, 2018

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

I NEED TO REPLACE THE SAME LITE ONCE AT MONTH ONE OF THE LITE BURN ONENCE A MONTH

Feb 19, 2018

AIR BAGS,SERVICE BRAKES

1 complaint

WHEN I PURCHASED THE VEHICLE THE AIRBAG LIGHT CAME ON. THE DEALERSHIP REFUSED TO REPAIR IT. IN THE WINTER WHEN PUSHING THE BAKE DOWN, I GET A FUNNY NOISE AND I HAVE TO PUMP THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. I REFUSE TO ALLOW MY CHILDREN TO DRIVE DUE TO THIS. ALSO WHEN EVER TAKING THE VEHICLE BACK TO THE DEALERSHIP WHERE I PURCHASED IT, ASSESSORIES ON THE CAR WOULD BE TAKEN OFF. I WAS TOLD TO TAKE THE CAR TO FIAT DEALERSHIP ON RIDGE ROAD AND I WOULD HAVE TO PAY A FEE FOR THEM TO LOOK AT IT. THEN I WAS TOLD BY CARMAX THAT THEY WOULD PAY FOR IT. FIAT WANTED THEIR FEE UPFRONT AND CARMAX REFUSED TO PAY FOR IT. I TRIED SEVERAL TIMES TO HAVE THIS PROBLEM LOOKED AT, I FINALLY GAVE UP. THE PROBLEM STILL EXIST . THE CAR IS A NICE CAR, BUT I CANNOT GET SATISFACTION IN GETTING IT REPAIRED. THE CAR WAS LOADED WHEN I PURCHASED IT AND HAD BEEN IN AN ACCIDENT BEFORE BUYING IT OF WHICH I WAS NOT TOLD THIS.

Feb 10, 2018

VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE THE VEHICLE WAS STATIONARY, THE WINDSHIELD WIPER/TURN SIGNAL LEVER FRACTURED AND FELL OFF. THE CONTACT USED THE HAZARD LIGHTS AND DROVE HOME. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 36,954.

Dec 04, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ELECTRICAL ISSUES THROUGHOUT THE CAR CAUSING THE TRUNK TO NOT BE ABLE TO OPEN. CHECK ENGINE LIGHT, THEY'RE GOING TO HAVE TO CHANGE SPARK PLUGS AND IGNITION COIL. LIGHT BULBS IN MIDDLE CONSOLE ALL HAVE TO BE REPLACED. ENGINE AND AIR FILTERS

Jul 26, 2017

ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

SAFETY RECALL IS STILL NOT COMPLETE! CLUTCH SAFETY SWICTH

Jul 25, 2017

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

HI, I HAVE HAD SEVERAL ISSUES WITH MY CAR WHICH HAVE HAD SEVERAL ATTEMPTS TO FIX. SAFETY CONCERNS REGARDING THE CRUISE CONTROL LOCKING UP ON MY VEHICLE, CONVERTIBLE TOP STILL NOT ADJUSTING AND BLOCKING LINE OF SIGHT IN THE BACK SO YOU CANNOT SEE WHAT IS BEHIND YOU WHILE DRIVING, AND START UP ISSUES WITH CAR NOT ALWAYS STARTING UP CORRECTLY, HAVING MISFIRES. THE CAR HAS ONLY BEEN WORKED ON THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AT THE FIAT OF VAN NUYS, CA. THE CAR HAS BEEN WORKED ON SEVERAL TIMES SINCE I FIRST PURCHASED IT BACK IN JAN OF 2013. I AM SEEKING OUT ANY HELP NECESSARY AS I HAVE HAD THESE SAFETY CONCERNS SINCE I FIRST GOT THE CAR TO NOW AND I AM FEEL VERY UNSAFE WITH THE WORK THAT HAS BEEN DONE AS WELL AS MY OWN SAFETY AS WELL AS OTHERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Jun 19, 2017

SEAT BELTS,WHEELS

1 complaint

HUBCAPS EASILY FALL OFF WHILE ON FREEWAY AND WHEN TURNING. AT TIMES THE SEAT BELT DOESN'T FULLY RETRACT ITSELF, CAUSING IT TO BECOME LOOSE.

Mar 09, 2017

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

ON 03/07/2017 I WENT TO JIFFY LUBE #3318 SRE CORPORATION 284 E STATE ROAD 73 SARATOGA SPRINGS UT 84045 TO HAVE AN EMISSONS TEST PERFORMED WORK ORDER #55 INVOICE# 96902 MILEAGE 187903 STATION # U575 INSPECTOR# UET003081 I WAS TOLD THAT MY FIAT DID NOT PASS EMISSIONS THE FUNNY THING IS I WENT TO THE EXACT SAME PLACE ON 10/31/2015 WORK ORDER 82 INVOICE NUMBER 222206608 AT 3:59PM AT THAT TIME THE INSPECTOR # WAS UET002450 STATION U575 (JUST THOUGHT I WOULD POINT THAT OUT) ALSO THE PERSON DOING THE INSPECTION SAID HE HAD TO PUT IT IN AS CALIFORNIA AND THE OTHER 50 STATES INSTEAD OF PUTTING FED ONLY AND THE OTHER 49 STATES THE INSPECTOR SAID MY CAR WAS MADE IN CALIFORNIA AND I KNOW THATS NOT TRUE MY CAR WAS MADE IN TOLUCA MEXICO WELL NOW I'M TOLD I MUST GO TO KEN GARFF FIAT TO COMPLETE A DRIVE CYCLE I REFUSE TO TAKE MY CAR TO KEN GARFF FIAT BESIDE THE RECALL HAS NOT BEEN COMPLETE IN ORDER TO COMPLETE A DRIVE CYCLE! SO NOW I AM UNABLE TO PASS EMISSONS AND WILL BE UNABLE TO RENEW MY VEHILCE FOR JANUARY OF 2019 I HAVE ALREADY RENEWED UNTIL JANUARY OF 2018.

Mar 08, 2017

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

I HAVE RECENTLY TAKEN CARE IN FOR ENGINE LIGHT IT WAS, THEN BOTH HEAD LIGHTS WENT OUT AGAIN. THEYVE DONE THIS GOING DOWN THE ROAD AT NIGHT. NOW TRANSMISSION AND ENGINE LIGHT CAME ON. WAS TOLD COULD BE TORQUE CONVERTER CLUTCH WAS STORED DEFAULT AND CLEARED MAY COME BK, OR TCM OR TORQUE CONVERTER OR SOLENOID. I AM STILL PAYING FOR THIS CAR HAD LITTLE OVER A YEAR NOW. 131,000 MILE. IVE PUT ONLY 42K ON IT. OTHERS COMPLAIN SAME PARTS/ISSUES. THIS NEEDS TO BE A RECALL ISSUE NOW. I AM A TRAVELING NURSE, I HAVE TO HAVE A CAR TO TAKE CARE OF MY PATIENTS PLEASE. NOW IT SITS WAITS GO TO CARY NC 11/29. DIAG COST ME 141.00 TO SEE ? IS NOW. JUST HAD SPARKS/WIRES REPLACED TWO WEEKS AGO. PLEASE HELP

Nov 28, 2016

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

MANUAL CLUTCH RECALL RECEIVED JUNE 2016. PER ONLY RHODE ISLAND DEALER, FIAT STILL HAS NOT PROVIDED THE REPAIR PARTS AS OF OCTOBER 27, 2016. SERIOUS SAFETY ISSUE AS CLUTCH CONTINUES TO STICK OR NOT RETURN UNPREDICTABLY IN MOVING TRAFFIC SITUATIONS. FIVE MONTHS HAVE PASSED SINCE RECALL AND MANUFACTURER HAS FAILED TO REMEDY. NHTSA SHOULD IMPOSE A SERIOUS AND EXEMPLARY FINE AND OTHER PENALTY. RECALL IS S34 / NHTSA 16V-302. PLEASE RESPOND TO ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 27, 2016

STEERING,AIR BAGS,SEAT BELTS

1 complaint

I HAVE HAD TO TAKE MY VEHICLE TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH IN ORDER TO GET THE CLUTCH FIXED THE CLUTCH WENT OUT AT 179840 MILES AND NOW I AM BEING CHARGED $925.00 TO REPLACE THE CLUTH. I AM ALSO BEING TOLD THAT THERE IS NO RECALL FOR THE PART ON MY CLUTCH WHEN I KNOW THERE IS AND THAT I MUST REPLACE THE WHOLE CLUTCH I AM ALSO BEING TO TOLD THAT MY STEERING COLUM IS BROKEN HOWEVER AS OF TODAYS DAY NO ONE MECHANIC AT KEN GARFF FIAT HAS DRIVEN THE VEHILCE. I HAVE ALSO BEEN GIVEN A LOANER VEHILC TO DRIVE FROM KEN GARFF FIAT I JUST I WANT MY VEHILCE AND I WANT IT WORING PROPERLY AND I WANT IT TO PASS SAFETY AND EDMISSONS BEFORE THE VEHICLE IS RELEASED TO ME I HAVE CONTACTED CHYSLER AT 888-242-6342 OVER 387 TIMES SINCE 2013 CHYSLER HAS BEEN UNWILLING TO INTERVENE I AM CONCERNED ABOUT THE SAFTEY OF MYSELF AND MY 14 YEAR OLD CHILD IN THIS VEHILCE. MY CAR HAS BEEN AT KEN GARFF FIAT SINCE 10-03-2016 AND AS OF TODAYS DATE 10-19-2016 THE WORK IS STILL NOT COMPLETE!

Oct 19, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

I CAN NOT GET MY HEADLIGHTS TO SHUT OFF WHEN I CONTACT FIAT AT 888-242-6342 THEY TELL ME THAT IT IS SOME KIND OF UPDATING SOFTWARE CALLED FOLLOW ME 30. I KNOW FOR FACT THAT THIS VEHICLE DID NOT HAVE THIS SOFTWARE AVAILABLE FOR THE 2012 THAT SOFTWARE WAS ONLY USED ON VEHICLES IN 2010 AND FIAT DIDN'T HAVE 5 DEALERSHIPS IN THE ENTIRE UNITED STATES OF AMERICA IF THEY HAD ONE IN 2010. THE SOFTWARE FOLLOW ME WAS ONLY ON FOREIGN FIAT CARS ALSO I KEEP GETTING A LIGHT SAYING TIRE PRESSURE MONITORING IS UNAVAILABLE! WHEN I CALL FIAT I GET POOR CUSTOMER SERVICE I EVEN HAD A LADY CALL ME A CRIMINAL FOR GIVING MY WHOLE VIN # SHE STATED SHE NEEDED TO "MAKE SURE YOU DIDN'T JUST WALK BY THE VEHICLE AND GIVE A VIN # THAT YOU GOT FROM SOMETHING ELSE." I BELIEVE FIAT IS HACKING IN TO VEHICLES IN AN EFFORT TO GET CUSTOMERS TO BRING THE VEHICLES TO KEN GRAFF FIAT 198 E 500 SOUTH SALT LAKE CITY UTAH 84111. I REFUSE TO GO BACK TO THIS CAR DEALERSHIP BECAUSE THEY SEEM TO BE MORE CONCERNED WHITH WHEN AND WHERE I PURCHASED THE CAR AND IF I HAD A CAR NOTE FIAT TRIED TO PRETEND THAT THEY DIDNT HAVE PARTS AVALIBLE AND TO GET ME TO DRIVE A LOANER CAR. I OWN MY CAR! I DONT HAVE A CAR NOTE AND IT SEEMS TO BE ALOT OF FUNNY BUSINESS GOING ON IN REGARDS KEN GRAFF AND CHYSLER FIAT AURBUN HILLS REFUSES TO HELP WITH THE MATTER ALSO THE MILEGAGE SEEMS TO HAVE SLOWED DOWN A WHOLE LOT FOR EXAMPLE IF I DRIVE 20 MILES IT WILL ONLY SHOW 15. I WANT MY CAR TO WORK NOT BE A DANGER TO MY CHILD AND MYSELF MY CAR NOW HAS 176,000 MILES ON IT!

Sep 12, 2016

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

FAILED CLUTCH COVER DIAPHRAGM SPRING MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS AND THE POTENTIAL FOR A LOSS OF MOTIVE POWERWHICH COULD CAUSE A CRASH WITHOUT WARNING. NO ACCIDENTS TO REPORT

Aug 01, 2016

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE CONTACT ALSO STATED THAT A BURNING PLASTIC ODOR EMITTED FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT MENTIONED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 12, 2016

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, HALF OF THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE REVVED BUT THE VEHICLE FAILED TO START. THE IGNITION HAD TO BE TURNED TO THE OFF POSITION AND BACK ON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTED IDLE GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO REGISTER THE FUEL RANGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. ....UPDATED 08/29/16 *BF

Jul 05, 2016

POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

THE CAR WAS PURCHASED ON APRIL 15, 2016. SINCE THEN, I HAVE HAD TO TAKE THE CAR IN FOR SERVICE SEVERAL TIMES. THE FIRST ISSUE WAS A PROBLEM WITH THE BRAKE LIGHT. THE SECOND ISSUE WAS THAT THE GEARS WOULD NOT MOVE AND I HAD TO USE A SCREW DRIVER TO CHANGE THE CAR FROM PARK TO DRIVE AND VICE VERSA, DRIVE TO REVERSE AND VICE VERSA, ETC... THE THIRD ISSUE WAS THAT THE CAR ROLLED BACKWARDS. THE RECENT ISSUE WAS FOR A RECALL ON THE POWERTRAIN CONTROL. IN ADDITION, THE CAR WHILE DRIVING ON THE FREEWAY AND LOCAL STREETS DRIFTS TO THE RIGHT SIDE. AS A RESULT OF THE DRIFTING, I HAVE HAD ALMOST THREE CAR ACCIDENTS IN THE PAST MONTH. THE SERVICE REPRESENTATIVE INFORMED ME THAT THE DRIFTING IS A RESULT OF THE ROADS ON THE FREEWAY AND LOCALLY AND NOT AN ISSUE WITH THE CAR. I NO LONGER FEEL SAFE DRIVE TO THIS CAR AND FEAR GETTING INTO A MAJOR ACCIDENT. TODAY I CONTACTED THE FIAT OWNER ASSISTANCE TO FILE A COMPLAINT AND REQUEST THAT THE ISSUE BE ADDRESSED. THEIR RESPONSE WAS THAT THE CAR WAS SAFE AS PER THE SERVICE REPORTS AND THAT I SHOULD GET A WHEEL ALIGNMENT AT MY EXPENSE. THIS RECOMMENDATION WAS MADE BY A CORPORATE REPRESENTATIVE AND NOT A MECHANIC. I AM FILING THIS COMPLAINT IN HOPES THAT THE ISSUE BE ADDRESSED AND THAT I AM ABLE TO RETURN THE FIAT FOR ANOTHER VEHICLE THAT IS SAFE AND MEET THE STANDARD OF QUALITY FIAT IS KNOWN FOR.

Jun 21, 2016

POWER TRAIN,AIR BAGS,SERVICE BRAKES

1 complaint

WARNING SAYS AIRBAG MALFUNCTION,ALL THE TIME.BRAKES WEAR EVERY 1000 MILES.WHEEL BEARINGS WENT OUT AT 70,000 MILES..THESE MALFUNCTIONS HAPPEN WHEN MOVING...

Jun 08, 2016

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

"TAKATA RECALL" MECHANICAL DEFECT HAS BEEN DETECTED. MY CAR WAS ON THE HIGHWAY WHEN SUDDENLY IT RANDOMLY BEGAN STATING TO "CHECK TRANSMISSION SEE HANDBOOK." I TOOK IT TO A FIAT DEALERSHIP IN WHICH I IMMEDIATELY ADVISED THEM OF THE DIAGNOSIS CODE P0741 HAD BEEN PROVIDED TO THEM AT DROP OFF BEFORE ANY WORK WAS PERFORMED - TONY (THE SERVICE ADVISOR) SAID THAT WAS NOT HELPFUL COULD MEAN ANYTHING. (DIAGNOSIS MEANS: TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE OR STUCK OFF) I WAS ADVISED NUMBERS LIES AND WAS TOLD I NEEDED A NEW TRANSMISSION. TURNS OUT THERE IS A FAULT IN THE WIRING OF THE SYSTEM AND COMPUTER WHICH IS NOW CAUSING CAR TO NOT STAY IN GEAR. I WANT TO RAISE ALL AWARENESS TO THIS ISSUE. ESPECIALLY SINCE THE PURCHASE OF THIS CAR (ONLY 58K IN MILEAGE) I HAVE HAD TO PERSONALLY REPLACE THE FOLLOWING: NUMBER OF RADIATOR REPAIRS: 2 SUNROOF: 1 TRANSMISSION: FAULTY MECHANICAL ERROR TOTAL TUNE UPS: 2 BRAKE INSTALLMENTS: 3 I WAS NOT MADE AWARE OF ANY PRIOR ISSUES BEFORE PURCHASE ALL ISSUES HAVE OCCURRED DUE TO MANUFACTURE NEGLIGENCE! NO ACCIDENTS HAVE OCCURRED. PLEASE ASSIST ME IN ANY WAY POSSIBLE.

Feb 29, 2016

SUSPENSION,STRUCTURE

1 complaint

BALL-JOINT BROKE OFF COMPLETELY CAUSING DAMAGE TO TIRES AND FRONT WHEEL WELL PANEL. VEHICLE ONLY HAS 36K MILES AND TIRES ARE ROTATED AT EVERY OIL CHANGE. 10/4/15 RUST SPOTS ON BACK HATCH PANEL (REPORTED OVER A YEAR AGO, HAS BEEN RETURNED 2 TIMES AND THEY ARE FIGHTING ME ON THE 3 RETURN)

Oct 27, 2015

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

I TOOK MY CAR IN TO FIAT IN SLC UTAH KEN GARFF THEY TOOK MY CAR SAID I HAD AN OIL LEAK THEN CAME BACK AND SAID I NEEDED A CATALYST CONVERTER I BELIEVE THE ELECTRONIC SYSTEM HAS BEEN HACKED INTO BY THE DEALERSHIP IN ORDER TO MAKE MONEY WHICH PUTS ME AND MY 13 YEAR OLD CHILD ARE AT RISK IN THIS CAR PLEASE HELP I HAVE BEEN THOUGH THIS SAME THING IN BUFORD GA PLEASE HELP I WANT FIAT TO BUY MY CAR BACK I OWN IT OUT RIGHT PLEASE I DONT TRUST THE DEALER SOMETHING IS GOING ON WITH THE ELECTONIC SYSTEM

Sep 29, 2015

STEERING,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Jul 29, 2015

UNKNOWN OR OTHER,ENGINE

1 complaint

ENGINE LIGHT AND TRANSMITION LIGHT KEEPS COMING ON ALONG WITH OTHER DASH LIGHTS. MY CAR ALSO RANDOMLY DIED, EVERYTHING WOULD CUT ON BUT MY CAR WOULDN'T TURN OVER. WE PLACED A NEW BATTERY IN IT AND THE FIAT DID THE SAME THING SO WE PUT THE OLD ONE BACK ON AND TRIED TO JUMP START IT, THE CAR ACTED LIKE IT WAS GOING TO TURN OVER BUT NEVER DID. I TOOK MY FIAT TO A FIAT DEALERSHIP TO BE FIXED THEY SAID IT WAS THE BATTERY THE WHOLE TIME BUT THE COMPUTER CHIPED WAS FRIED. THE PROBLEM IS THE FIAT HAS ONLY BEEN BACK A WEEK AND OCCASIONALLY THE ENGINE LIGHT AND TRANSMITION AND A COUPLE MORE LIGHTS ARE STILL COMMING ON. I HAVEN'T EVEN HAD THE CAR A YEAR AND I AM ALREADY HAVING MAJOR PROBLEMS.

Jul 29, 2015

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

BRAKES ALMOST FAILED WHILE DRIVING,IGNITION STALLED SEVERAL TIMES,STEERING IS LOOSE AT TIMES WHILE DRIVING. REPORTED ON JULY 27,2015 TO LANDMARK FIAT OF ATLANTA, GA.ABOUT THESE PROBLEMS AND NO ONE HAS GOTTEN BACK TO ME AS YET FOR REPAIRS! SCARED TO DRIVE VEHICLE!

Jul 27, 2015

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

WAS DRIVING ON THE FREEWAY AND THE CAR LOST POWER. ALL LIGHTS ON INDICATOR DASH WENT OFF. NO STEERING ABILITY AND LITTLE/NO CONTROL OF VEHICLE. FAILURE RESULTED IN A CRASH. NO AIRBAGS DEPLOYED EVEN THOUGH THERE WAS SIDE IMPACT TO BOTH SIDES AND FRONT END IMPACT. THE CAR WAS TOTALED.

May 12, 2015

Crash: 1

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

ANYTIME SPORT MODE IS ENGAGED, CAR DOES NOT DECREASE IN SPEED PROPERLY. EVEN WITH BRAKE APPLIED, THE CAR LUNGES FORWARD AS I'M TRYING TO SLOW DOWN. WHEN DRIVING USING SPORT MODE, I HAVE TO STAY VERY FAR AWAY FROM OTHER VEHICLES IN CASE OF SUDDEN BRAKING BECAUSE THE VEHICLE WILL NOT SLOW DOWN PROPERLY. MY HUSBAND DROVE MY CAR IN SPORT MODE NOT KNOWING THAT IT LUNGED FORWARD WHEN BRAKING AND WOUND UP AN INCH AWAY FROM SOMEONE'S BUMPER AFTER ATTEMPTING TO SLOW DOWN FROM A SPEED OF ABOUT 20MPH. THIS IS EXTREMELY UNSAFE FOR THE DRIVER AND OTHER'S AROUND. *TR

Dec 08, 2014

SUSPENSION,STRUCTURE,WHEELS

1 complaint

CAR FALLS FRONT AND DROPS ON A PARKING LOT. I WAS MANUVERING TO PARK AND THE CAR FALL BECAUSE THE TIRE , SHOCK,TRANSAXLE,BALL JOINT FALL OFF. THIS RESULTS IN DAMAGE IN THE BODY AND I HAVE PHOTOS OF THE CAR AT THE SITE ON MY WORK. NO POTHOLE,NO CRASH, JUST FALLS AND BREAKING APART...UPDATED 12/02/14 *BF UPDATED 12/22/2015*JS UPDATED 9/7/2017*CN

Dec 01, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE SHUT OFF AND DROPPED SPEED QUICKLY, WAS ADVISED BY THE DEALER THAT IT WAS AN ELECTRICAL SHORTAGE TO THE BATTERY AS THE CAR WAS BRAND NEW. TOOK THE VEHICLE BACK IN FOR REPAIR, AND IT HAS HAPPENED THREE MORE TIMES SINCE THAT OVER THE PAST TWO YEARS. TWO OF THOSE TIMES WERE ALSO ON THE HIGHWAY. THE MOST RECENT WAS LAST MONTH (SEPTEMBER 13, 2014) WHILE MAKING A U-TURN AT A LIGHT IN FRONT OF MOVING TRAFFIC THE CAR COMPLETELY SHUT OFF RIGHT AFTER MY TURN. LUCKILY, I WAS ABLE TO COAST TO THE SIDE AND THE CAR BEHIND ME SAW ME IN TIME TO STOP. *TR

Nov 03, 2014

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

SHORTLY AFTER PURCHASING MY VEHICLE I BEGAN TO HAVE ISSUES WITH A SOFT CLUTCH OR A STUCK CLUTCH. USUALLY WHILE DRIVING AT FREEWAY SPEEDS AND ATTEMPTING TO DOWNSHIFT OR COME TO A STOP THE CLUTCH PEDAL WILL LOSE ALL PRESSURE AND EITHER BECOME STUCK TO THE FLOOR OR NOT OPERATE NORMALLY. UPON STOPPING AND PUMPING THE CLUTCH SOME PRESSURE WILL RETURN AND THE CLUTCH WILL OPERATE ABNORMALLY FOR A SHOT TIME BEFORE RETURNING TO NORMAL FEEL. USUALLY THE CLUTCH WILL GET STUCK TO THE FLOOR AND I WILL BE UNABLE TO PULL THE CAR OUT OF GEAR WHILE DRIVING 50+ MPH. THE FLUID LEVEL IN THE MASTER CYLINDER HAS NEVER FALLEN BELOW NORMAL AND 2 SEPARATE DEALERSHIPS HAVE CHECKED IT MULTIPLE TIMES AND SAID THERE WAS NO FAULT TO BE FOUND BUT I EXPERIENCE THIS PROBLEM ON EITHER A MONTHLY, WEEKLY OR EVEN DAILY BASIS DURING THE WORST EPISODES. THE CAR IS CURRENTLY AT ABOUT 25,000 MILES NOW AND THE PROBLEM REMAINS A CONSTANT ANNOYANCE THAT LEAVES ME FEELING UNSAFE IN OPERATING THE VEHICLE AT TIMES BECAUSE I DO NOT KNOW WHEN OR HOW BAD THE PROBLEM WILL BE. *TR

Sep 23, 2014

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

THIS OCCURRED ABOUT 6 TIMES ALREADY. WHEN MAKING A LEFT OR RIGHT TURN THE VEHICLE SHUTS OFF AND COASTS UNTIL YOU STOP TO SHUT IT OFF AND TURN BACK ON. THE BATTERY AND OIL PRESSURE LIGHTS COME ON DURING THE COASTING. CAME VERY CLOSE TO BEING HIT TWICE DUE TO THIS PROBLEM, BUT THE DEALER SAY THEY HAVEN'T HEARD ANYTHING LIKE THIS BEFORE. *TR

Aug 29, 2014

Crash: 1

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

PULLING AWAY FROM A STOP LIGHT UNDER LIGHT ACCELERATION, MULTIPLE WARNING LIGHTS CAME ON INCLUDING "ESC DISABLED" AND MULTIPLE LIGHT WARNINGS FOR THE GEARBOX, THE STEERING, ELECTRONIC THROTTLE CONTROL, GENERAL MALFUNCTION LIGHT, ESC OFF LIGHT, AND ESC MALFUNCTION LIGHT, AND LOST POWER STEERING, ALMOST CAUSING AN ACCIDENT WHILE TRYING TO GET THE CAR OFF THE ROAD. THE CAR WAS SHUT OFF AND RESTARTED IMMEDIATELY WITH NO CHANGE. AFTER LETTING THE CAR SIT FOR A HALF-HOUR, THE CAR WAS RESTARTED AND STEERING WAS RESTORED AND NO WARNING LIGHT WERE ON. THE VEHICLE WAS DRIVEN HOME AND PARKED UNTIL IT WAS TOWED TO THE DEALERSHIP. THEY DROVE THE CAR OVER 50 MILES AND WERE UNABLE TO REPEAT THE INCIDENT OR IDENTIFY THE PROBLEM SO THEY RELEASED THE UNREPAIRED VEHICLE TO THE OWNER. *TR

Jun 16, 2014

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE ESC BUTTON WILL NOT TURN OFF ESC. NORMALLY THIS ISN'T AN ISSUE, BUT WHEN I AM STUCK IN SNOW IT WOULD HELP TO TURN ESC OFF. THE OWNERS MANUAL EVEN SUGGESTS THIS. MY BUTTON WILL NOT DISABLE ESC SOME TIMES. THE BUTTON WORKS INTERMITTENTLY. THE DEALER HAS INSPECTED IT MULTIPLE TIMES. THE "ESC OFF" LIGHT SHOULD ILLUMINATE WHEN IT IS REALLY OFF, BUT THIS DOESN'T HAPPEN. *TR

May 05, 2014

STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2012 FIAT 500 SPORT. THE CONTACT STATED THAT WHILE ENTERING THE HIGHWAY AT 20 MPH, THE REAR ROOF WING BECAME DETACHED FROM THE VEHICLE AND FLEW INTO INCOMING TRAFFIC. BOTH THE MANUFACTURER AND THE DEALER WERE UNWILLING TO REMEDY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Jan 28, 2014

STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING HOME ON A ROAD FLAT/STRAIGHT ROAD WITH A 50 MPH SPEED LIMIT. I WAS SHIFTING MY GEARS (MANUAL) AS I NOTICED THAT THE LIGHT AHEAD WAS TURNING FROM RED TO GREEN. I COULD NOT GET THE GEAR TO GRASP 3RD. MOREOVER, THE WHEN I TRIED PRESSING THE BRAKE, IT DID NOT FEEL LIKE IT NORMALLY DOES. IT WAS MUCH MORE DIFFICULT TO PUSH THE BRAKE. I WAS REALLY SCARED AND ALMOST HAD AN ACCIDENT. I WAS SOMEHOW ABLE TO COAX MY CAR TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, AND TURNED IT BACK ON. I FULLY PUSHED THE CLUTCH IN WITH MY LEFT FOOT, BUT WAS UNABLE TO MOVED THE GEAR SHIFT FROM NEUTRAL INTO ANY OF THE GEARS (1ST, 2ND, 3RD, 4TH, 5TH, OR REVERSE). I TURNED THE CAR OFF AGAIN, AT THIS POINT I TOOK MY FOOT OFF THE CLUTCH AND WAS ABLE TO FREELY MORE THE GEAR SHIFT INTO ANY OF THE GEARS. SOMETHING IS TREMENDOUSLY WRONG WITH THIS CAR. IF THIS HAD HAPPENED TO ME ON THE HIGHWAY I COULD HAVE BEEN SERIOUSLY INJURED. THE DEALER HAS SAID THAT THE CLUTCH, BEARINGS, AND PRESSURE PLATE NEEDS TO BE REPLACED. MY CONCERN IS THAT THIS MAY HAPPEN AGAIN TO ME IF THE DEALER REPLACES THE BAD PARTS WITH NEW ('POTENTIALLY DEFECTIVE') PARTS. A RECALL NEEDS TO BE ISSUED. I DO NOT WANT THIS TO HAPPEN TO AGAIN TO ME OR SOMEONE ELSE. *TR

Jan 02, 2014

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

AFTER DEALER REPLACED FAULTY REAR MAIN SEAL IN JULY/AUGUST 2013, REAR WIPER BLADE WOULD ACTIVATE WITH CONTROLS IN OFF POSITION, CAUSING ME TO HAVE TO MOVE FRONT WINDSHIELD WIPER CONTROL ARM UP AND DOWN, AND THEN REAR WIPER BLADES WOULD STOP. ALSO THE CAR STARTER WOULD INTERMITTENTLY MAKE A ELECTRICAL NOISE AFTER TURNING THE KEY AND THE CAR WOULDN'T START, THEN I HAD TO TURN KEY TWO TO THREE TIMES TO START CAR. AFTER TWO MONTHS WITH ABOVE, IN COLD WEATHER BELOW 35 DEGREES THE STEREO, CD PLAYER, BLUEME SYSTEMS WON'T WORK! IT ONLY STARTS TO WORK AFTER THE CAR AND SURROUNDING ENVIRONMENT REACHES 40-45 DEGREES. CALLED INTO DEALER AND HAVE APPOINTMENT FOR CHECKING ALL AND REPAIR/REPLACE COMPONENTS NOT WORKING PROPERLY AND SAFELY. *TR

Nov 07, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

REPORTED ELECTRICAL BURNING SMELL THRU VENTILATION SYSTEM. DEALERSHIP DENIED ELECTRICAL BURNING BUT FOUND GAS PUNCTURE IN PLASTIC GAS TANK, SAYS SMELL IS FROM BURNING GAS. (OWNER DISAGREES) HOWEVER WITH NO OTHER SUSPENSION OR BODY DAMAGE FOUND EXCEPT THE GAS TANK PUNCTURE THERE IS GREAT CONCERN THAT THIS IS A SERIOUS DANGEROUS DESIGN FLAW. THAT THE TANK CAN BE PUNCTURED SO EASILY WITHOUT THE KNOWLEDGE OF DRIVER OF ANY EVENT. *TR

Oct 18, 2013

ENGINE AND ENGINE COOLING

1 complaint

I PURCHASED VEHICLE CERTIFIED USED 20 JAN 2013. THE FIRST DAY OF DRIVING THE VEHICLE AT HIGHWAY SPEEDS, I NOTICED A STRONG BURNING SMELL INSIDE THE CABIN. VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP 8 TIMES AND THE SERVICE DEPARTMENT CANNOT RESOLVE THE ISSUE. I HAVE OPENED A CASE WITH CHRYSLER/ FIAT RESOLUTION TEAM. THE CUSTOMER SERVICE IS HORRIBLE! THEY INFORMED ME THAT THEY WERE SENDING AN ENGINEER TO SERVICE THE CAR. AN ENGINEER WAS SUPPOSE TO SERVICE THE VEHICLE THIS WEEK AND THEY NEVER SHOWED UP. THE SERVICE REP AT THE DEALERSHIP RECALLED THE PREVIOUS OWNER HAD THE SAME ISSUE BEFORE TRADING IT IN. THAT INFO WAS NOT DISCLOSED TO ME BEFORE PURCHASING. DEALERSHIP WILL NOT TAKE THE CAR BACK OR REPLACE IT, HEADQUARTERS INTERVENTION IS NOT PROACTIVE. THE VEHICLE IS NOT SAFE TO DRIVE. *TR

Sep 14, 2013

AIR BAGS,SEAT BELTS,STRUCTURE

1 complaint

A VEHICLE IN THE RIGHT LANE MADE A U-TURN, CROSSING THE LEFT LANE CAUSING THE FIAT TO T-BONE THE VEHICLE MAKING THE U-TURN. THE SEAT BELT DID NOT RESTRAIN THE FIAT DRIVER AND THE DRIVER CONTACTED THE STEERING WHEEL WITH ENOUGH FORCE TO CAUSE A SIGNIFICANT COMPRESSION INJURY TO THE STERNUM. THE DRIVER WAS TRANSPORTED BY EMS TO A HOSPITAL. THE VEHICLE COULD NOT BE DRIVEN AND SUFFERED NEARLY $13,000 DAMAGE. EARLIER IN THE DRIVE, THE FIAT 500 DRIVER HAD TO ROCK FORWARD AT AN ON-RAMP TO RELEASE THE SEAT BELT IN ORDER TO VIEW APPROACHING TRAFFIC VIA THE LEFT OUTSIDE MIRROR. APPARENTLY, THE SEAT BELT DOES NOT OR DID NOT REENGAGE AFTER THIS MOVEMENT LEAVING IT FREE AND THE DRIVER UNRESTRAINED. AIR BAGS DID NOT DEPLOY. *TR

Apr 21, 2013

Crash: 1

Injuries: 1

STEERING,VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

THE STEERING COLUMN, DOWN BY THE FLOOR SUCKED MY FLOOR MAT UP UNDER MY ACCELERATOR AND BRAKE PEDAL. I COULD NOT BRAKE, OR TURN THE STEERING WHEEL. *TR...UPDATED 06/28/13 *BF

Feb 28, 2013

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

MULTIPLE OCCASIONS, PROBABLY > 10 TIMES IN PAST TWO MONTHS. AT LOW STEADY SPEED, SUCH AS DRIVING IN A PARKING LOT, WHEN I LET UP ON GAS PEDAL, THE CAR DOES NOT SLOW DOWN IMMEDIATELY. ONE EXPECTS THE IMMEDIATE, SLIGHT FEELING OF DECELERATION ON THE BODY, BUT IT DOESN'T COME RIGHT AWAY. USUALLY IT LASTS ABOUT ONE SECOND. IT HAS LASTED UP TO THREE SECONDS. RECENTLY THIS HAPPENED WHILE DRIVING STEADILY AT 30MPH, I LET UP ON ACCELERATOR ENTERING A 20MPH ZONE, AND CAR DID NOT SLOW DOWN IMMEDIATELY. THIS WAS THE OCCASION IT TOOK 3 SECONDS. I HAVE BEEN PAYING ATTENTION TO THIS ISSUE RECENTLY BECAUSE IT HAPPENS SO MUCH. I HAVE NOT NOTICED THIS PROBLEM AT HIGH SPEED, SUCH AS EXPRESSWAY DRIVING. *TR

Dec 26, 2012

ELECTRICAL SYSTEM,TIRES

1 complaint

REALLY COLD MORNING, UPON STARTING, THE TPMS REPORTED THE LEFT FRONT TIRE LOW ON PRESSURE. AND TIRE LIGHT STAYED ON. I HAD ALL 4 TIRES CHECKED AND FILLED TO SPECS, CONTINENTAL TIRES, BUT THE TIRE LIGHT STAYED ON FOR THE NEXT DAY AND A HALF, WHEREIN I DROVE ABOUT 65 MILES, AND TURNED THE CAR ON/OFF NUMEROUS TIMES. (AT WORK, STORE, OVERNIGHT, ETC.) THE TIRE PLACE THAT I TOOK THE CAR TOO TO HAVE THE AIR CHECKED, WAS UNABLE TO DETERMINE HOW TO RESET THE TPMS. THERE WAS NOTHING OUT ABOUT THIS CAR YET. (FYI, YOU CAN USE A CHRYSLER RESET UNIT) THE TIRE LIGHT FINALLY WENT OUT THE NEXT DAY ON IT'S OWN ON THE WAY HOME FROM WORK. WENT TO THE FIAT DEALERSHIP A FEW DAYS LATER TO FIND OUT HOW TO RESET THE TPMS IF/WHEN IT HAPPENS AGAIN. THE SERVICE MANAGER CHECKED IT OUT. LET AIR OUT UNTIL THE LIGHT CAME ON, THEN FILLED IT TO THE CORRECT PRESSURE, THEN DROVE IT ABOUT 50 FEET, AND THE TPMS LIGHT RESET ITSELF. SO, THE SYSTEM APPEARS TO OPERATING PROPERLY NOW AFTER WHAT I HAD OBSERVED. WILL WATCH TO SEE IF IT BECOMES A PROBLEM. *TR

Jan 16, 2012

VISIBILITY,STRUCTURE

1 complaint

HEAVY MOISTURE APPEARS ON THE INSIDE OF THE WINDSHIELD AFTER CAR COOLS. COULD LEAD TO DAMAGE TO ELECTRICAL COMPONENTS. *TR

Jan 01, 2012

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

I'D PULLED OVER IN A PARKING LOT TO TAKE A PHONE CALL (BLUETOOTH RECEPTION WAS STATIC-Y), AND WAS SITTING WITH MY FOOT RESTING ON THE BRAKE PEDAL. I FELT A KICK UNDER MY FOOT, TURNED THE ENGINE OFF AND REMOVED MY FOOT FROM THE BRAKE AS I COMPLETED THE CALL. WHEN I STARTED THE CAR AND PULLED TO THE EDGE OF THE LOT'S EXIT, I OF COURSE STEPPED ON THE BRAKE TO STOP AND CHECK FOR TRAFFIC, BUT THE BRAKE PEDAL WAS STUCK AND I ROLLED INTO THE STREET. I HOPE I USED THE HANDBRAKE TO STOP THE CAR, ALTHOUGH I REALLY DON'T REMEMBER. I DID REVERSE BACK INTO THE PARKING LOT, USING THE SLIGHT SLOPE OF THE DRIVEWAY TO ENSURE I COULD STOP ONCE OUT OF THE STREET. THE CAR WAS TOWED TO THE DEALER. IT'S PROBABLY UNRELATED, BUT THE VOICE RECOGNITION SYSTEM WAS WORKING SPORADICALLY THAT SAME MORNING. *KB

Dec 31, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

CAR WAS STALLING AND SHUTTING OFF. HAD MY DAUGHTER IN THE CAR. COULDN'T START THE CAR AFTER 3 ATTEMPTS. THEN AFTER WAITING A GOOD 3 MINUTES STARTED THE CAR AND REVVED THE ENGINE AT 4000 RPM AND EVERYTHING SEEMED BACK TO NORMAL. DEALER HASN'T BEEN ABLE TO DUPLICATE. *TR

Nov 04, 2011

2012 FIAT 500 Problems & Complaints

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