1051
Complaints Reported

Complaints by Component

ENGINE AND ENGINE COOLING
211 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE, HOWEVER, THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED ON ONE OCCASION TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mar 31, 2015
TL* THE CONTACT OWNS A OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 02/15/12*LJ
Feb 02, 2012
MY 2001 FORD ESCAPE 3.0L V6, HAS AN ENGINE STALLING PROBLEM, AND AN REALLY BAD EMISIONS SYSTEM FAILURE. THE EXHAUST FUMES HAVE BEEN BACKING UP INTO THE VEHICLE FOR A LONG TIME NOW. MY HAIR FELL OUT, AND NO ONE SEEMS TO CARE. I CONTACTED A FORD DEALERSHIP, BECAUSE I RECEIVED A LETTER STATING THAT UNDER THE STATE AND FEDERAL EMISSIONS WARRANTY, SOME COMPONENTS NEEDED TO BE CHANGED. HOWEVER THE DEALER WON'T HONOR IT, BECAUSE THE VEHICLE HAS OVER 80,000 MILES. I BOUGHT THE CAR USED AT 60,000 MILES. I AM NOT SURE IF THE ENGINE STALLING HAS CAUSED THE EMISSIONS SYSTEM TO FAIL OR THE EMISSIONS SYSTEM FAILURE HAS CAUSED THE ENGINE STALLING.THIS HAS HAPPENED TO MY VEHICLE 3 TIMES. *TR
Feb 04, 2011
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT A SPEED OF 5MPH , THE CONTACT WAS COMING TO A STOP WHEN THE VEHICLE STALLED. THE CONTACT TURNED THE VEHICLE OFF AND THEN BACK ON AND IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPAIRED THE AIR THROTTLE AND THE PCM. THE FAILURE MILEAGE WAS 105000 AND CURRENT MILEAGE WAS 135000.
Jun 29, 2010
I HAVE A 2001 FOCUS ZX3 - 5SP THAT TENDS TO STALL WHEN THE AC IS ON. BUT IT MAY NOT STALL DURING THE "INITIAL" USE PERIOD. WITHOUT WARNING, IT WILL STALL AFTER THE VEHICLE IS TURNED OFF AND THEN RESTARTED. MY SERVICE SHOP CHECKED THE COMPUTER CODES FOR A PROBLEM AND NOTHING CAME UP. YESTERDAY, IT WAS DRIVEN FOR ABOUT 30MINS WITH THE AC ON (OUTSIDE TEMPERATURE AROUND 80+ DEGREES). THE VEHICLE RAN FINE WITH THE RPMS NORMAL WHEN STOPPED. THE VEHICLE WAS TURNED OFF FOR ABOUT 90 MINS. WHEN ATTEMPTING TO RESTART IT WOULD STALL. TO GET STARTED I NEEDED TO KEEP FOOT ON GAS PEDAL (TO MAINTAIN A HIGH ENOUGH RPM TO PREVENT THE STALL). IF I DID NOT KEEP THE RPMS UP, VEHICLE WOULD STALL. WHILE DRIVING AND STOPPING, I NEEDED TO KEEP MY FOOT ON THE GAS PEDAL TO MAINTAIN THE RPMS. (THIS CAN BE CHALLENGING WITH A 5-SPD.) THE VEHICLE WAS THEN PARKED FOR OVER FOUR HOURS. IT THEN STARTED WITHOUT PROBLEM AND RAN NORMALLY. DURING THIS PERIOD I DID NOT HAVE THE AC ON. I SEE THAT THIS MAY BE A COMMON PROBLEM WITH THE FOCUS. HOWEVER, NEITHER FORD MOTOR'S CUSTOMER SERVICE LINE NOR THE LOCAL FORD DEALER ARE AWARE OF THE PROBLEM. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP (ECHELON FORD) ON 6/8/10 FOR A DIAGNOSTIC OF THE PROBLEM AND THEY COULD NOT RECREATE IT. I WAS CHARGED $108 FOR THE SHOP TIME AND STILL HAVE NO TECHNICAL ANSWER TO THIS CRITICAL AND POTENTIALLY FATAL PROBLEM... *TR
Jun 15, 2010
+ 206 more complaints for this component
POWER TRAIN
99 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SUDDENLY SWITCHED TO REVERSE AND DROVE BACKWARDS. AFTER THE INCIDENT, THE VEHICLE WOULD NOT OPERATE IN REVERSE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Dec 20, 2016
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. WHILE DRIVING 70 MPH, A GRINDING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE AND THE GEAR INDEPENDENTLY SHIFTED INTO REVERSE. THE CONTACT WAS ABLE TO ENGAGE THE BRAKES AND EXIT THE HIGHWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Dec 20, 2016
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SEIZED INTO SECOND GEAR. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO PARK OR ANY OTHER GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Mar 04, 2015
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO REDUCE SPEED, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT A STOP LIGHT, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 04V165000 (POWER TRAIN). THE FAILURE MILEAGE WAS 170,000.
Feb 24, 2015
WHILE ACCELERATING ON THE INTERSTATE, VEHICLE APPROACHED 50 MILES AN HOUR WHEN IT FELT LIKE THE TRANSMISSION WAS ABOUT TO FALL OUT OF THE VEHICLE. AFTER TALKING WITH A LOT OF PEOPLE AND DOING RESEARCH, THEY CALL THIS SHUDDER. IT FILLS LIKE WHEN YOU DRIVE OFF THE EDGE OF THE INTERSTATE WHITE LINE AND HIT THE ROUGH PAVEMENT. IT WOULD STOP IF I LET UP OFF THE GAS. I HAVE NO CHECK ENGINE LIGHT OR TRANSMISSION LIGHT SHOWING ON THE DASHBOARD. NO ERROR CODES WHEN THE CODE READER WAS HOOKED UP ON THE VEHICLE. THIS VEHICLE HAS ALREADY BEEN TO THE DEALERSHIP TWICE FOR THIS ISSUE. THE FIRST TIME WE HAD ALL OF THE GASKETS AND VACUUM HOSES REPLACED COST WAS OVER 1400 DOLLARS. THE SECOND TIME WE HAD THE WHOLE TRANSMISSION SERVICED BY THE DEALERSHIP OVER 700 DOLLARS ALONG WITH OTHER ITEMS. THE DEALERSHIP HAS STILL NOT BEEN ABLE TO IDENTIFY THE CAUSE FOR THE PROBLEM. THERE WAS A TECH BULLETIN THAT CAME OUT A WHILE BACK ON THE CD4E SHUDDER PROBLEM AND APPEARS THAT NHTSA SHOULD FORCE FORD TO DO A RECALL ON FORD ESCAPES FOR THE SHUDDER PROBLEM THEY HAVE SINCE THE TECH BULLETIN HAS COME OUT AND NO SOLUTION HAS BEEN DONE. ALL THE RESEARCH I HAVE DONE SEEMS TO POINT TO THE TORQUE CONVERTER WHICH IS NOT AN EASY FIX AND IS COSTLY. THERE NEEDS TO BE A RECALL ON THIS. *TR
Jan 09, 2014
+ 94 more complaints for this component
ELECTRICAL SYSTEM
79 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER EXITED THE VEHICLE AND APPROXIMATELY 5 HOURS LATER THE DRIVER CAME OUTSIDE TO DISCOVER FLAMES COMING FROM THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE FIRE MARSHAL EXAMINED THE VEHICLE AND DETERMINED THAT THE FIRE WAS DUE TO AN ELECTRONIC FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,000.
Aug 06, 2014
Fire: 1
THIS MODEL HAS CHRONIC ISSUES WITH ELECTRICAL COMPONENTS NOT WORKING. FREQUENT COMPLAINTS OF DOME LIGHT, DOOR LOCKS, AND RADIO NOT WORKING, ALTERNATOR/BATTERY REPLACEMENTS. IT SEEMS TO DRAIN FREQUENTLY AND EITHER NOT HAVE ENOUGH POWER, AND/OR BLOW FUSES. THIS IS A VERY FREQUENT OCCURRENCE AND WOULD SEEM FIT FOR A RECALL. *TR
Apr 01, 2014
WINDOW AND DOOR LOCK ON REAR DRIVER SIDE QUIT OPERATING CAUSING ME TO HAVE TO USE DUCT TAPE TO KEEP WINDOW IN PLACE AND DOOR CLOSED. THIS HAS NOW BEEN FIXED AT SUBSTANTIAL COST. NOW AM UNABLE TO USE EITHER DOOR ON PASSENGER SIDE. NO PROBLEM WITH WINDOWS AT THIS POINT, HOWEVER, AM UNABLE TO OPEN EITHER OF THE TWO DOORS. QUITE INCONVENIENT WITH OTHER PASSENGERS, PARTICULARLY WHERE THE FRONT SEAT IS INVOLVED...A LITTLE DIFFICULT CLIMBING OVER THE CONSOLE AREA FROM THE DRIVER SIDE TO GET TO THE PASSENGER SIDE AND VICE VERSA...BACK SEATING AREA NOT QUITE SO BAD...STILL INCONVENIENT. HAS THERE BEEN A RECALL REGARDING THIS AND/OR ANYONE ELSE EXPERIENCING THE SAME PROBLEM? RIGHT NOW, THE EXPENSE TO REPAIR IS HONESTLY MORE THAN IT'S WORTH TO RESOLVE THE ISSUE...ANOTHER $400-500+. DOES MAKE IT PARTICULARLY DIFFICULT TO LOAD AND UNLOAD---ESPECIALLY THE CHILDREN! *TR
Jan 15, 2014
AFTER DRIVING MY CAR WITHOUT INCIDENT FOR 6 YEARS, IT BEGAN TO INTERMITTENTLY LOSE POWER SO MUCH THAT THE DASH LIGHTS FADE AND THE CAR ALMOST STALLS. THIS IS WORSE AT LOWER SPEEDS, COASTING, AND IDLING. THE ENGINE MISSES OUT SO BADLY THAT THE CAR JERKS FORWARD IF THE BRAKE IS NOT PRESSED FIRMLY TO THE FLOOR AND WHEN IT'S WORST AT IDLE, IT SHAKES HORRIBLY. I HAD THE PLUGS REPLACED (NOT CHEAP) BECAUSE THAT WAS THE ERROR SHOWING WHEN THE CHECK ENGINE LIGHT FINALLY CAME ON SEVERAL WEEKS AFTER I STARTED HAVING THIS ISSUE, AND A MECHANIC HAD ALREADY LOOKED AT IT AND THOUGHT IT WAS FIXED. AFTER HAVING THE PLUGS REPLACED, I HAD A LOT FEWER PROBLEMS BUT COULD STILL TELL THERE WAS A PROBLEM WHEN IT WAS COLDER OUTSIDE AND/OR WHEN I FIRST STARTED MY CAR FOR A COUPLE OF MONTHS. IT THEN BEGAN TO GET WORSE AGAIN AND IS JUST AS BAD NOW AS IT WAS BEFORE I HAD THE PLUGS REPLACED. I DON'T WANT TO KEEP REPLACING THEM IF IT'S JUST GOING TO KEEP HAPPENING AGAIN. WHILE WAITING AT A RED LIGHT ON AN UPHILL INTERSECTION JUST LAST WEEK, I PRESSED THE GAS TO PULL THROUGH THE INTERSECTION AND BARELY ANY POWER RESULTED. I LET OFF THE GAS AND DEPRESSED IT AGAIN, AT LEAST 3 DIFFERENT TIMES, JUST TO GET THROUGH THE INTERSECTION WITHOUT IT DYING OR LAUNCHING MYSELF INTO ANOTHER CAR. IT SEEMS THIS MODEL YEAR MAY HAVE A LOT OF ELECTRICAL ISSUES, BUT I'VE HAD ALL OF THE RECALL ISSUES ADDRESSED AND I'M STILL HAVING MAJOR ISSUES THAT AREN'T CHEAP TO FIX. I'VE ALSO HAD THE EMERGENCY BRAKE INDICATOR LIGHT COME ON WITHOUT THE BRAKE BEING ENGAGED TWICE DURING THE TIME I'VE OWNED THIS VEHICLE AND THE INDICATOR GOES AWAY JUST AS QUICKLY AS IT APPEARED WITHIN A COUPLE OF WEEKS. *TR
Nov 18, 2013
REAR LEFT PASSENGER DOOR WILL NOT OPEN. 5TH DOOR WILL NOT OPEN. WINDSHIELD WIPER IN REAR STOPPED WORKING. *TR
Sep 22, 2012
+ 74 more complaints for this component
SERVICE BRAKES, HYDRAULIC
78 complaints
2001 FORD ESCAPE. CONSUMER REQUESTS REIMBURSEMENT FOR ABS MODULE REPLACEMENT.*SMD THE CONSUMER STATED SHE WROTE TO FORD THREE TIMES, IN AN ATTEMPT TO GET REIMBURSEMENT FOR THE REPLACEMENT OF A DEFECTIVE AND RECALLED ABS MODULE. RECALL #12V005000. *JB THE CONSUMER STATED FORD SENT HER A REIMBURSEMENT CHECK. THE DISPUTE HAS BEEN RESOLVED. UPDATED 11/21/12
Nov 05, 2012
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 CONCERNING DANGER OF VEHICLE CATCHING FIRE *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. RECALL # 07V156000 . *JB
Jun 05, 2012
2001 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S24 *TGW EVEN THOUGH THE CONSUMER RECEIVED A RECALL NOTICE, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THE DEALER HAD NO IDEA WHEN THEY WOULD RECEIVE THEM. *JB
May 17, 2012
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC ANTI-LOCK, CONTROL UNIT/MODULE) IN JANUARY 2012. THE CONTACT WAS CONCERNED BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE. SHE SPOKE TO THE DEALER ON SEVERAL OCCASIONS AND THEY STATED THAT THE PARTS WERE NOT AVAILABLE BUT SHE WAS FIRST ON THE LIST TO BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE CONTACT HAD TO KEEP HER VEHICLE PARKED AWAY FROM HER HOME BECAUSE BOTH THE RECALL AND THE DEALER INDICATED THAT THE VEHICLE COULD POTENTIALLY CATCH ON FIRE. THE DEALER ALSO ADVISED HER THAT THE VEHICLE WAS SAFE TO DRIVE HOWEVER, IF IT BEGAN TO SMOKE TO EXIT THE VEHICLE IMMEDIATELY. THE CONTACT WAS TOLD THE THAT PARTS WOULD BE AVAILABLE WITHIN THE FIRST QUARTER BUT THEY HAD NOT BECOME AVAILABLE AS OF MAY 2012. THERE WERE NO FAILURES EXPERIENCED WITH THE VEHICLE. UPDATED 07/06/12 *BF UPDATED 07/12/12
May 04, 2012
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL UNIT/MODULE ); HOWEVER THE PART HAD BEEN UNAVAILABLE SINCE THE RECALL WAS ISSUED IN JANUARY OF 2012. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE PROBLEM. THERE WAS NO FAILURE AT THIS TIME.
May 02, 2012
+ 73 more complaints for this component
VEHICLE SPEED CONTROL
73 complaints
I BOUGHT THIS VEHICLE USED RECENTLY. THIS DIDN'T HAPPEN UNTIL IT GOT COLD BUT, THE GAS PEDAL STICKS WHEN I AM DRIVING MAKING IT EXTREMELY HARD TO STOP EVEN IF MY VEHICLE HAD BEEN WARMED BEFOREHAND. THE VEHICLE HAS DONE THIS MORE THAN ONCE. THE MOST NOTABLE ONES WERE WHEN I WAS DRIVING TO WORK ON THE HIGHWAY. ONE TIME THE VEHICLE WAS WARMED AND THE OTHER WAS NOT. BOTH TIMES THE GAS PEDAL GOT STUCK AFTER I TRIED TO ACCELERATE AND KEPT PROPELLING ME FORWARD. BOTH TIMES I HAD BEEN DRIVING.
Jan 12, 2019
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 80 MPH, THE VEHICLE ACCELERATED WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Aug 29, 2016
I WAS GOING TO PULL INTO A PARKING SPACE AND THE ACCELERATOR STUCK. I THEN CRASHED INTO A LIGHT POLE AND A BUILDING. I DID RESEARCH AND FOUND THAT THERE IS A RECALL FOR SOME PART OF THE THROTTLE ON THOSE MODELS FROM 2001 TOO 2004. NEVER HAD ANY NOTICE OF A FACTORY RECALL FORM WHEN I BOUGHT THE VEHICLE AT CARHOP, OR FROM FORD DEALERSHIP , OR FROM THE DMV ON THIS MATTER. VERY LUCKY NO ONE WAS INJURED IN THIS INCIDENT INCLUDING MYSELF. THERE IS ALREADY CLAIM THROUGH MY INSURANCE AGENCY STATEFARM ON THIS MATTER. ALL MY YRS. OF DRIVING NOTHING LIKE THIS HAD EVER HAPPENED. *TR
Apr 04, 2015
Crash: 1
STUCK ACCELERATOR - FORD ESCAPE MY HUSBAND AND I WERE DRIVING OVER DEAD MAN'S PASS IN OREGON. A TREACHEROUS PASS EVEN ON A GOOD DAY. FORD ESCAPE 2001 ACCELERATOR GOT STUCK AT 80 MILES P/H. MY SISTER AND HER FAMILY WERE FOLLOWING BEHIND US. MY HUSBAND INSISTED THAT HE COULD DRIVE THE OUT OF CONTROL CAR INTO LAGRANDE TO THE FORD DEALERSHIP. I WAS SCARED TO DEATH AND DEMANDED HE TRY TO GET THE CAR TO STOP AND LET ME OUT . HE DID THIS BY PUTTING CAR IN NEUTRAL, TURNING IT OFF, AND COASTING TO A STOP (I THINK). I GOT OUT, CRAWLED INTO MY SISTER'S CAR SHAKING UNCONTROLLABLY. MY HUSBAND DID GET THE CAR INTO LAGRANDE. AS HE CAME INTO THE LOT, IT WAS SCREECHING SIDEWAYS, TIRES SMOKING, AND NEARLY TIPPED OVER. THE FORD DEALERSHIP FIXED IT - AT GREAT EXPENSE TO ME. I PAID THE MECHANIC'S BILL, PLUS TOOK A FLIGHT TO PENDLETON, THEN A 1 HOUR SHUTTLE TO LA GRANDE, OREGON, THEN DROVE HOME 4 HOURS. 5 YEARS LATER I STILL HAVE "ACCELERATOR ANXIETY." ABOUT 2 YEARS AGO, I GOT A RECALL FROM FORD. I TOOK IT DEALERSHIP HERE IN PORTLAND. THEY LOOKED AT THE MECHANIC'S RECEIPT AND SAID THE PROBLEM THAT WAS FIXED, WAS NOT THE SAME AS THE RECALL AND WOULD NOT REIMBURSE ME. *TR
Apr 04, 2014
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHILE DRIVING 55 MPH. THE CONTACT APPLIED THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT HOME AND WAS NOT REPAIRED OR INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 155,000.
Sep 09, 2013
Crash: 1
+ 68 more complaints for this component
AIR BAGS
42 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,230.
Jan 08, 2015
GOING DOWN ROUTE. 226 WHEN A BIG BUCK RAN OUT IN FRONT OF THE FORD ESCAPE. THE CAR WAS TOTALED AND HAD TO BE TOWED. THE NYS TROOPERS CAME TO THE ACCIDENT. HAD TO TAKE MY SON TO THE HOSPITAL BECAUSE OF HITTING HIS UPPER BODY AND FACE ON THE STEERING WHEEL. THE FRONT AIR BAGS FAILED TO OPEN. MY BACK AND NECK IS SORE.
Nov 16, 2014
Crash: 1
Injuries: 2
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED AND THERE WAS NO WARNING LIGHT INDICATOR. THE WARNING LIGHT HAD BEEN FLASHING PRIOR TO THE FAILURE. THE DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,700. *TR
Mar 03, 2014
ON NOVEMBER 11, 2013, WHILE MY WIFE WAS DRIVING A 2001 FORD ESCAPE AT NIGHT APPROXIMATELY 65 MPH ON INTERSTATE 5 IN NORTHERN CALIFORNIA, THE FRONT SIDE AIRBAG ON THE DRIVERS SIDE (BUILT INTO THE DRIVER'S SEAT BACKREST) SPONTANEOUSLY DEPLOYED, FRIGHTENING AND NEARLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE CAR HAD NOT HIT A POT HOLE OR ANY OTHER OBJECT THAT MIGHT EXPLAIN THE DEPLOYMENT OF THE AIRBAG. THE AIRBAG HIT THE DRIVERS ARM, CAUSING RED MARKS THAT LASTED A DAY, BUT FORTUNATELY NO LASTING INJURY. AFTER PULLING THE CAR OVER AND FINDING NO OTHER DAMAGE (BESIDES THE RIPPED-OUT SIDE OF THE BACKREST WITH THE DEFLATED AIRBAG) THAT WOULD AFFECT OPERATION OF THE VEHICLE, IT WAS DRIVEN HOME APPROXIMATELY 10 MILES. THE INCIDENT HAS BEEN REPORTED TO FORD CUSTOMER SERVICE AND, ON 11/14, WAS DRIVEN TO JIM WILSON FORD IN YREKA, CA TO TRY TO DETERMINE THE CAUSE AND COST OF REPAIR. THE DEALER SAID THAT TWO OR THREE MALFUNCTIONS COULD HAVE CAUSED THE AIRBAG TO DEPLOY, BUT THEY COULDN'T PIN DOWN THE CAUSE. COST OF REPAIR IS ESTIMATED TO BE $2,043. AS OF TODAY (11/21/13), THE AIRBAG HAS NOT BEEN REPAIRED, THINKING THAT MORE INVESTIGATION MIGHT BE PROPOSED FOR THE POTENTIALLY SERIOUS AND EVEN DEADLY DEFECT. *TR
Nov 21, 2013
Injuries: 1
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED HIM THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER . THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000. *TR UPDATED 04/30/13*LJ
Mar 20, 2013
+ 37 more complaints for this component
TIRES
36 complaints
I WAS TRAVELING NORTHBOUND ON THE 215 FREEWAY AT ABOUT 70 TO 75 MPH IN THE #1 LANE WHEN I HEARD NOISES I RECOGNIZED FROM MY PAST AS TIRE TREAD COMING LOSE FROM THE TIRE IT SELF. I IMMEDIATELY BEGAN TO MANEUVER MY VEHICLE TO THE RIGHT SHOULDER. AS GOD WOULD HAVE THERE WAS A BREAK IN TRAFFIC THAT ALLOWED ME TO DO SO. AFTER THE ROADSIDE SERVICE (AAA) ARRIVED TO CHANGE THE DAMAGED TIRE WITH THE SPARE I WAS SHOCKED TO SEE THAT THE DAMAGED TIRE WAS DAMAGED ONLY TO THE OUTSIDE WALL OF THE TIRE. WHICH APPEARED TO HAVE JUST COME LOSE. I AM THANKFUL THERE WAS NO ACCIDENT CAUSED BUT I DO WANT TO FILE THIS COMPLAINT. *TR
Jul 26, 2007
CONSUMER EXPERIENCED A TREAD SEPARATION ON ALL FOUR TIRES. *TS EACH TIRE WAS REPLACED. CONTINENTAL REJECTED THE CONSUMERS CLAIM STATED THAT THE PROBLEM WAS DUE TO A REPAIRED PUNCTURE IN THE TIRE. *SC
Oct 14, 2005
DT: THREE TIRES ON THE CONSUMER'S RV HAD BLOW AT DIFFERENT TIMES. THE CONSUMER CONSULTED A DEALER WHO REPAIRED THE TIRES AND NOTED THAT THE SIDEWALLS WERE TOO WEAK. THE MANUFACTURER WAS NOT WILLING TO HELP. FIRESTONE WILL NOT RETURN CONSUMER'S PHONE CALLS. THESE FAILURES OCCURRED AT 18,000 MILES. THE 4TH TIRE FAILED AT 15,000 MILES. THIS PROBLEM WAS PREVALENT WITH THE REAR TIRES (FIRESTONE STEELTEX TIRES). *NM
Jul 22, 2005
NEW FIRESTONE TIRE IN REGULAR PASSENGER VEHICLE USAGE. FOUR DESTINATION LE TIRES P23570R16 PURCHASED AS REPLACEMENTS OF OEM TIRES. WITHIN 10,000 MILES THE SIDEWALL BUBBLES FORMING TWO LARGE BLISTERS ON ONE TIRE. NO EXTERNAL DAMAGE CAUSED THIS CONDITION. FIRESTONE REPLACED THE TIRE. DEFECT WAS LEFT AT THE FIRESTONE OUTLET.*AK
Apr 18, 2005
I HAVE HAD THREE DIFFERENT TIRES EXCHANGED ON MY VEHICLE SINCE THE PURCHASE DATE OF FEB. 7 2001. I HAVE TAKEN MY CAR IN EVERY 5000 MILES FOR SERVICE AND EVERYTIME I HAVE LEFT THE DEALERSHIP THE CAR PULLS IMMEDIATELY TO THE RIGHT. I HAVE GONE BACK TO THE DEALERSHIP EVEYTIME AND VOICED MY COMPLAINT. AT 15000 MILES THE TIRE MANAGER EXPLAINED IT WAS MY TIRES AND HAD ME PURCHASE A SET OF 4. AT 35000 MILES THE DEALERSHIP REPLACED THE TIRES AGAIN THIS TIME AT NO CHARGE. I AM NOW AT 64000 AND THIRD SET OF TIRES. I WAS ON THE FREEWAY GOING APPROX 55 MPH WHEN THE TRUCK BEGAN TO SHAKE AND THE TREAD FELL OFF THE FRONT DRIVER'S SIDE TIRE. I IMMEDIATELY PULLED TO THE SIDE AND WILL BE VISITING THE DEALERSHIP ON MONDAY. I AM NOT SURE WHAT THE EXACT NUMBER OF THE TIRES IS BUT IT IS THE GRABBER TIRE. *JB
Aug 29, 2004
+ 31 more complaints for this component
FUEL SYSTEM, GASOLINE
30 complaints
ONE WEEK PRIOR TO FIRE, THERE WAS A UNUSUAL SMELL THAT WAS ALMOST LIKE A "FUNNY WOODSTOVE' SMELL. THIS SMELL WAS ONLY PRESENT UNTIL THE CAR HEATED UP AND THE AIR FRESHENER WOULD COVER THE ODOR. IT GOT VERY STRONG THE AFTERNOON BEFORE THE FIRE HAPPENED. IT WAS MORE OF A STALE TIN CAN IS THE BEST WAY THAT I CAN DESCRIBE IT. I CAME HOME IN THE EVENING AND AT 5:30 AM OF THE 30TH MY MOTHER AND I HEARD A LOUD EXPLOSION WHICH WE FOUND OUT WAS LATER THE REAR TIRE ON THE DRIVER SIDE OF MY 2001 FORD ESCAPE BURSTING DUE TO THE INTENSITY OF THE FIRE AND THE ORIGIN, THE REAR LEFT SIDE OF THE VEHICLE. THE FORD ESCAPE IS DESTROYED AND BURNED AT OVER 1400 DEGREES AND SPREAD SO RAPIDLY THAT BY THE TIME THE FIRE DEPARTMENT ARRIVED THERE WAS NOTHING THEY COULD DO BUT CONTROL THE FORE AND PUT IT OUT. MY PARENTS VEHICLE WAS IN THE DRIVEWAY NEXT TO MY ESCAPE AND WAS ALSO DESTROYED. SINCE THE INCIDENT I HAVE CONTACTED FORD SEVERAL TIMES TO REPORT THE INCIDENT AND HAVE AN INVESTIGATOR COME OUT TO DETERMINE THE CAUSE OF THE FIRE AS THE ORIGIN IS ALREADY DETERMINED DUE TO THE WAY THE VEHICLE BURNED. I HAVE BEEN GIVEN THE RUNAROUND SEVERAL TIMES, AND IT HAS BEEN ALMOST THIRTY DAYS. THERE WAS SOMETHING VERY WRONG WITH MY CAR AND THIS FIRE HAPPENED ONLY A COUPLE OF HOURS AFTER THE VEHICLE WAS PARKED IN MY DRIVEWAY, LUCKILY I WAS NOT KILLED AND MY FAMILY STILL HAS A HOME. THE FIRE MARSHAL HAS STATED THAT THE FIRE PATTERNS ON THE OUTSIDE OF THE CAR ARE CONSISTENT WITH A LEAKING O RING FROM THE GASOLINE TANK. THIS MATTER WAS GOING TO FURTHER BE INVESTIGATED WHEN MIDDLESEX MUTUAL AND FORD WERE PRESENT TO LIFT THE VEHICLE UP OFF THE GROUND, HOWEVER FORD HAS BEEN IGNORING THIS SERIOUS ISSUE AT HAND. *NM
Jan 25, 2005
Fire: 1
I HAVE A 2001 FORD ESCAPE THAT THE FUEL NIDDLE DROPS VERRY FAST. THEY HAVE DONE THE REPAIR ON IT AND I STILL HAVE THE SAME PROBLEM BUT THEY REFUSED TO FIX IT AGAIN I HAVE CONTACTED AN ATTORNEY FOR THE MATTER. *AK
Apr 22, 2004
SMELL OF GAOLINE COMING THROUGH HEATER VENTS. ENGINE STALLS OR HESTTATES AT AROUND 35-40 MPH. DEALER HAS BEEN UNABLE TO FIX EITHER PROBLEM.
Apr 14, 2004
VEHICLE HAD SMALL FIRE AND WAS TOWED BY FORD ROAD SIDE ASSISTANCE. THE SERVICE TECH AT DOBBS FORD IN MEMPHIS WAS TOLD OF THE FIRE. HE THEN TRIED TO START THE CAR AND THE CAR CAUGHT FIRE AGAIN AND IS NOW A TOTAL LOSS. THE VEHICLE INVOLVED WAS A 2001 FORD ESCAPE. *JB
Oct 07, 2003
Fire: 1
HAD TO REPLACE FUEL PUMP AFTER ADDITION OF MINIMAL MILES. *AK
Aug 02, 2003
+ 25 more complaints for this component
VISIBILITY
24 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF GLASS AND FRAME SEPARATED FROM THE VEHICLE. IN ADDITION, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Dec 23, 2014
SITTING AT TRAFFIC LIGHT AND REAR GLASS SHATTERED INTO CAR. *TR
Jul 31, 2014
I WAS DRIVING DOWN THE INTERSTATE IN WI, AND OUT OF NO WHERE MY REAR WINDSHIELD SHATTERED. THE REAR DEFROST WAS ON AND THE OUTSIDE AIR TEMP WAS APPROXIMATELY 16 DEGREES F. THERE WAS NO COLLISION AND NO EVIDENCE FLYING OBJECTS TO CAUSE THE SHATTER. *TR
Feb 01, 2014
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE IN RAINY CONDITIONS, SHE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A PLASTIC PIECE WITHIN THE WINDSHIELD WIPER'S MOTOR ASSEMBLY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V387002 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Oct 14, 2011
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GLASS ON THE REAR DOOR SHATTERED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD REPLACE THE GLASS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.
Jul 21, 2011
+ 19 more complaints for this component
LATCHES/LOCKS/LINKAGES
22 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V602000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR DOOR LATCHES FAILED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: CAS-5153286. THE FAILURE MILEAGE WAS 162,000.
Sep 02, 2014
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT ONLY THE DRIVERS SIDE DOOR COULD BE UNLOCKED. THE REMAINING THREE DOORS ON THE VEHICLE HAD FAILED INSIDE AND OUT. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Nov 14, 2012
OPENED DOORS TO MANY TIMES FROM OUTSIDE OF VEHICLE. BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT DOORS WILL NOT ENGAGE WHEN HANDLES ARE PULLED UPWARD WHICH BEFORE THE MECHANISM FAILED ALLOWED ENTRY TO THE VEHICLE. NOW WHEN HANDLES ARE ACTIVATED NEITHER DOOR OPERATES AS IT SHOULD. IN OTHER WORDS THE DOORS WILL NOT OPEN. AND YES, THE DOORS ARE UNLOCKED AND STILL WILL NOT OPEN. THIS OCCURS ON EACH AND EVERY ENTRY IS TRIED. OR EVERYTIME I TRY TO GET IN THE VEHICLE. THE CONSEQUENCES ARE ENTRY HAS TO BE MADE BY STICKING MY ARM THROUGH A WINDOW THAT IS DOWN AND ENGAGING THE INSIDE DOOR HANDLE TO OPEN THE DOOR. I CAN NOT AFFORD TO MAKE REPAIRS ON A ITEM THAT SHOULD PERFORM REGARDLESS OF AGE BUT IS PROPERLY MAINTAINED. DOORS ARE A SAFETY FEATURE WITHOUT PROPERLY WORKING DOORS THERE IS AN ACCIDENT WAITING TO HAPPEN. I CALLED THE 18003923673 SPOKE TO [XXX] AND HE TRANSFERRED ME TO FORD CREDIT, I THINK HE THOUGHT IT WAS TIME TO FINANCE A NEW FORD. BUT IF THEY WOULD FIX AND ENGINEER THESE DOORS/COMPONENTS CORRECTLY I WOULDN'T BE WRITING THIS COMPLAINT.THANKS FOR NOTHING [XXX] FROM FORD. THIS IN MY MIND IS ONE OF THOSE HIDDEN FIX-IT PROBLEMS THAT PUTS MONEY IN FORDS POCKET AND TAKES IT FROM MINE. THE FORD SERVICE PEOPLE AT MY FORD DEALER I CALLED BEFORE THIS COMPLAINT, DIDN'T HAVE THE FOGGIEST IDEA OF ANY 2001 FORD ESCAPE DOOR PROBLEMS. YEA, RIGHT GUYS. THIS IS A SAFETY PROBLEM PURE AND SIMPLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Jul 08, 2011
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE ENTERING THE VEHICLE; THE CONTACT ATTEMPTED TO ACTIVATE THE REAR PASSENGER POWER DOOR LOCK; HOWEVER, THE DOOR FAILED TO UNLOCK. IN ADDITION, THE REAR DRIVER SIDE AND FRONT PASSENGER DOOR FAILED TO UNLOCK. THE OCCUPANTS WERE UNABLE TO ENTER OR EXIT THE VEHICLE DUE TO THE FAILURE. PREVIOUSLY WHILE DRIVING THE DOOR WAS AJARED WITHOUT ASSISTANCE. THE DOORS ALSO REQUIRED EXCESSIVE FORCE TO CLOSE THEM. THE DOOR FAILURES WERE INTERMITTENT AND HAVE BECOME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE DOOR HANDLE AND LATCH SYSTEM. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE ESTIMATED REPAIR COST FOR THE THREE DEFECTIVE HANDLES AND LOCK SYSTEM WAS $1,500. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 70,000.
Oct 21, 2009
DOOR LOCKS ARE ON ALL 4 DOORS ARE LOCKED AND CANNOT BE OPENED NO ACCESS TO VEHICLE EXCEPT THROUGH THE BACK HATCH OR WINDOWS. *TR
Mar 26, 2009
+ 17 more complaints for this component
STRUCTURE
20 complaints
SUBFRAME IS RUSTING APART NEED NEW SUBFRAME OR VEHICLE IS UNSAFE!!
Apr 22, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE FRONT FRAME BECAME SEVERELY RUSTED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
Jan 11, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE HAD EXTENSIVE PREMATURE RUST AND CORROSION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE DEALER DIAGNOSED THE VEHICLE AND NOTIFIED THE MANUFACTURER, BUT NO REMEDY WAS PROVIDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
May 23, 2017
I OWN A 2001 FORD ESCAPE WITH 148,000 MILE THAT HAS HAD BEEN PRETTY WELL CARED FOR. IT SPEND MOST OF ITS LIFE GARAGE KEPT. I RECENTLY NOTICED THE STEERING WHEEL SEEMED A LITTLE ODD AND TOOK IT IN TO HAVE IT ALIGNED. MY PROBLEM WAS THE ENGINE CRADLE OR SUB-FRAME WAS RUSTED THOUGH. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT OR INJURY HAD I NOT HAD IT FIXED BECAUSE FAILURE OF THIS PART WHILE DRIVING COULD CAUSE LOSS OF STEERING/CONTROL OF THE VEHICLE. I CONTACTED FORD BUT THEY DIDN'T SEEM TO CARE. I SEE ON THE INTERNET THIS IS A COMMON PROBLEM AND DON'T UNDERSTAND WHY YOU FOLKS HAVE TAKEN STRONGER ACTION. I WILL NEED TO SEND MY REPAIR BILL AND POSSIBLE A PICTURE TOMORROW OR FRIDAY BECAUSE MY SCANNER IS NOT WORKING.
Mar 22, 2017
FORD WILL NOT RECALL. SERIOUS DANGER!!!OVER THE PAST TEN YEARS I HAVE HAD PROBLEMS WITH LATCHES AND DOORS NOT OPENING CORRECTLY AND BEING STUCK FOR WEEKS. THIS TIME I CAN NOT OPEN DRIVERS DOOR WHICH IS VERY DANGEROUS IN CASE OF AN ACCIDENT OR FIRE. I AM A MECHANIC AND TOOK INSIDE OF DOOR APART AND CAN VERIFY THAT ACTUATOR FOR DOOR LOCK IS WORKING AND DOES UNLOCK. THE LATCH IS NOT SPRINGING OPEN. I DID A SEARCH ON THE INTERNET AND HAVE SEEN THOUSANDS OF COMPLAINTS FOR THIS SAME PROBLEM AND FORD WILL NOT RECALL THE 2001 MODEL FOR THIS PROBLEM. THEY RECALLED 2014 AND 2015 FOR 200,000 PLUS VEHICLE BECAUSE OF DOOR LATCH. THE OTHER PEOPLE THAT ARE COMPLAINING HAVE GOTTEN NO SATISFACTION FROM FORD AND ARE ASKING WHAT WILL IT TAKE FOR A RECALL A DEATH OR 10. WE CALLED FORD AND ALL THEY SAID IS THERE IS NO RECALL AND TO BRING IT IN SO THEY CAN FIX IT(120 DOLLARS AN HOUR LABOR). I READ SOME OF THE FORD EXPERTS ONLINE COMMUNICATING WITH CUSTOMERS ON WHAT TO DO AT COST CHAT AND THEY CAME DOWN TO CHISELING POST OR CUTTING WITH DREMEL TOOL OR DESTROYIN OTHER DOOR TO GET AT IT. BASICALLY ALOT OF MONEY THAT I DO NOT HAVE TO FIX. I HAVE OWNED CARS 50-60 YEARS OLDER AND HAVE NEVER HAD PROBLEMS OPENING DOORS OR EVEN HEARING OF PROBLEMS. WHERE ARE THEY GETTING THESE ENGINEERS FROM THESE DAYS. SOS TO ANY ONE OUT THERE THAT CAN HELP.... MY WIFE HAS TO GET IN THROUGH PASSENGER SIDE. THIS ALONG WITH THE PLASTIC INTAKE MANIFOLDS UPPER AND LOWER AND THE VACUUM LEAKS THEY ALWAYS GET TO MAKE FOR A FINE IDLE. ALWAYS HAPPENS STATIONARY, IN MOTION ETC ETC...
Aug 19, 2016
+ 15 more complaints for this component
STEERING
19 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. AFTER THE FAILURE WAS EXPERIENCED, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 AND STATED THAT THE FAILURE COULD HAVE BEEN RELATED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.
May 28, 2014
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO CHANGE LANES, THE VEHICLE VEERED FROM RIGHT TO LEFT. THE CONTACT ATTEMPTED TO MOVE THE STEERING WHEEL RIGHT AND LEFT, BUT THE WHEEL KEPT MOVING IN THE OPPOSITE DIRECTION. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND STRUCK A CONCRETE WALL ON THE FRONT PASSENGER CORNER OF THE VEHICLE. THE VEHICLE WAS DECLARED DESTROYED BY THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO A LOCAL HOSPITAL. A POLICE REPORT WAS FILED. THERE IS A RECALL ON THIS YEAR, MAKE, AND MODEL VEHICLE, BUT THE CONTACT IS NOT SURE IF THE VEHICLE WAS INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 45,000. UPDATED 06/09/08 *BF UPDATED 06/09/08
May 12, 2008
Crash: 1
Injuries: 1
I STOPPED MY 2001 FORD ESCAPE AND PUT THE SHIFT INTO PARK. THE SHIFT FLEW INTO PARK AND THE VEHICLE STAYED IN DRIVE, WHICH ALMOST SENT ME INTO A BAYOU. I TURNED THE IGNITION OFF AND THE SHIFT WAS JAMMED. THE VEHICLE WAS STILL IN DRIVE. I HAD TO GET IT TOWED TO THE LOCAL DEALERSHIP. I WAS TOLD BY ONE OF THE MECHANICS THAT THE CABLE ON THE SHIFT BROKE LOOSE. HE SAID HE WAS SURPRISED THERE HASN'T BEEN A RECALL ON IT YET BECAUSE THEY ARE GETTING ESCAPES AND ESCORTS IN THEIR SHOP WITH THE SAME EXACT THING HAPPENING.*AK
Mar 26, 2007
2001 FORD ESCAPE W/37K MILES NEEDS POWER STEERING RACK REPLACED.
Jul 07, 2005
THE STEERING COLUMN HAD TO BE REPLACED DUE TO THE STEERING WHEEL BEING LOOSE. *JB
Feb 11, 2005
+ 14 more complaints for this component
SEAT BELTS
18 complaints
AFTER STARTING THE CAR, THE DASH LIGHT FOR AIRBAG/SEATBELTS FLASHES CONTINUOUSLY OR FLASHES AND THEN STAYS LIT. WAS TOLD THIS WAS A KNOWN ISSUE AND WAS A WIRING/SENSOR ISSUE WITH THE SEATBELTS. ASSURED THERE WAS NOTHING WRONG WITH THE SEATBELT OR AIRBAG. THIS WAS INTERMITTENT IN LATE 2016 AND BECAME CONTINUOUS BY JUNE 2017. AS THIS NOW HAPPENS CONTINUOUSLY, IT IS IMPOSSIBLE TO KNOW WHEN OR IF YOU ACTUALLY HAVE AN ISSUE WITH YOUR AIRBAG OR SEATBELT.
Aug 22, 2017
I WAS INVOLVED IN A HIGHWAY SPEED MOTOR VEHICLE ACCIDENT. I REAR ENDED ANOTHER VEHICLE AT HIGHWAY SPEEDS. IN THE ACCIDENT THE SEAT BELT PRE-TENSIONER (OR RETRACTOR) DID NOT LOCK THE BELT IN POSITION. WHEN I UNBUCKLED AFTER THE ACCIDENT THE BELT RETRACTED BACK INTO THE SIDE PANEL.
Feb 01, 2017
Crash: 1
Injuries: 3
SEAT BELT PRETENSIONER FIRED WHILE VEHICLE WAS IN PARK AND ENGINE WAS BEING STARTED. RIGHT SIDE FIRED ONE WEEKEND LEFT SIDE FIRED NEXT WEEKEND SAME CIRCUMSTANCES. *JB
Feb 25, 2007
1. THE AIRBAG LIGHT WOULD STAY ON OR FLASH 2. THERE WAS NO CONSEQUENCE OR FAILURE SINCE I RESPONDED IMMEDIATELY BY TAKING THE CAR TO THE DEALERSHIP 3. DIAGNOSTICS WERE RUN SHOWING DIAGNOSTIC CODE B1881, HIGH RESISTANCE, R&R BOTH SEATS, R&R PRETENSIONS R KITS. REINSTALL AND CLEAR CODES. I WAS TOLD THIS MEANT IN A CRASH, THE FRONT SEAT BELTS (BOTH DRIVER AND PASSENGER) WOULD FAIL TO RETRACT, IN ESSENCE, RENDERING THE SEAT BELTS USELESS. REPAIR KITS WERE INSTALLED ON EACH SEATBELT. PARTS INCLUDED WITH INSTALLATION ARE: PART NUMBER PATSKEY $35.00, 1L8Z 78610E22 AAA KIT REPAIR $103.33, 1L8Z 78610E23 AAA KIT REPAIR $103.33, PLUS LABOR $227.95 FOR A TOTAL OF $523.61. I DON'T THINK CONSUMERS SHOULD HAVE TO PAY FOR SUCH REPAIRS. I WOULD ALSO LIKE TO KNOW IF THIS IS A COMMON FAILURE IN THIS CAR AND SHOULD BE A RECALL ITEM BEFORE SOMEONE GETS HURT. *JB
Aug 28, 2005
(1) CONDITION WAS PRESENT AT TIME OF PURCHASE (2) PASSENGER SEAT BELT OCCASIONALLY UNLATCHES; BACK SEAT- MIDDLE AND PASSENGER SIDE SEAT BELTS DO NOT LATCH. SEAT BELT COVER IS DOWN AND PROHIBITS MECHANISM FROM WORKING.*AK (3) SEAT BELTS NEED TO BE REPLACED
Mar 14, 2005
+ 13 more complaints for this component
SUSPENSION
17 complaints
WE TOOK OUR VEHICLE TO OUR MECHANIC FOR OTHER WORK TO BE DONE. HE NOTED THAT THE SUSPENSION PART (WHICH HAS BEEN PREVIOUSLY REMEDIATED WITH THE APPLICATION OF A BRACKET WITH A RECALL) IS EXCESSIVELY RUSTED. WHILE I SURELY UNDERSTAND THAT RUST IS A FACTOR OF TIME AND MILES, WE HAVE AROUND ONLY 90,000 MILES ON THIS VEHICLE. I BELIEVE THAT THE BRACKET WAS THE MOST COST EFFECTIVE SOLUTION FOR FMC TO APPLY. AS A RESULT, I FEAR THAT THERE ARE MANY MORE DRIVERS OF THIS VEHICLE WHO MAY ERRONEOUSLY BELIEVE THAT THE ISSUE WITH THE SUSPENSION HAD BEEN ADDRESSED BY THE RECALL AND MAY BE UNDER THE ILLUSION THAT THEY ARE DRIVING A SAFE VEHICLE. I DO NOT HAVE PHOTOS AT THIS TIME, BUT WILL PROVIDE THEM LATER.
Sep 11, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI 48124) WAS CONTACTED AND REFUSED TO REPAIR THE VEHICLE BECAUSE IT EXCEEDED THE VALUE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Feb 28, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE LOWER CONTROL ARM ON THE FRONT PASSENGER SIDE RUSTED WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Oct 28, 2016
FORD ISSUED A RECALL IN APRIL OF 2014 FOR THE FRONT SUB FRAME RUST ISSUE WHICH CAN CAUSE THE CONTROL ARMS TO SEPARATE FROM THE FRAME CAUSING THE WHEEL TO KICK OUT THERE FOR HAVING NO STEERING. THE FIX THAT FORD DID WAS DRILL HOLES INTO THE ALREADY RUSTED SUB FRAME AND INSTALL A CHEAP 90 DOLLAR BAR THAT PROVIDES NO FIX TO THIS ISSUE. I TOOK MY ESCAPE IN OCTOBER OF 2014 TO HAVE THE FRAME INSPECTED AND TO HAVE THE RECALL PERFORMED. MY SUB FRAME WAS HEAVILY RUSTED AND THEY DID NOTHING BUT INSTALLED THE METAL BAR. I'VE BEEN VERY WORRIED ABOUT THIS ISSUE FOR THE PAST YEAR AND JUST LAST WEEK WHILE DRIVING MY ESCAPE THE SUB FRAME SNAPPED AND HAD VERY LITTLE TO NO STEERING ONCE IT BROKE. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED, WHEN THESE SUB FRAMES BREAK THAT BAR THAT FORD INSTALLED DOES NOTHING TO KEEP YOUR STEERING UNDER CONTROL. I CONTACTED THE MOTOR COMPANY AND HAULED IT BACK TO THE DEALER THAT DID THE RECALL ON THE ESCAPE. AFTER THE DEALER SHIP SENT PICTURES TO FORD OF THIS ISSUES THE MOTOR COMPANY SAID IT WASN'T THEIR PROBLEM AND THAT IT WAS SOMETHING I HAVE TO DEAL WITH. NOW JUST THINK ABOUT THIS, THERE ARE A A LOT OF 2001-2004 ESCAPE ON THE ROAD THAT HAVE THIS ISSUE AND WHEN THESE FRAMES SNAP IT CAN CAUSE A MAJOR PROBLEM FOR THE DRIVER. LOSS OF STEERING AND MAY CAUSE AN ACCIDENT IF YOU CANT CONTROL THE VEHICLE TO MAKE A SAFE STOP. I'M LEFT WITH MY DAILY DRIVING VEHICLE SITTING IN THE DRIVEWAY BECAUSE THE MOTOR COMPANY DID NOT REPLACE MY FRAME THAT HAD HEAVY RUST AND RUST HOLES IN IT WHEN I TOOK IT TO A DEALER TO HAVE THE RECALL PERFORMED. I NEED MY FRAME REPLACED BUT THE MOTOR COMPANY CLAIMS THAT THE ISSUE WAS RESOLVED WHEN THEY INSTALLED THAT CHEAP 90 BAR ACROSS THE SUB FRAME. IT WAS ME AND MY FOUR YEAR OLD SON IN THE VEHICLE WHEN THE FRAME SNAPPED WHILE DRIVING IT DOWN THE ROAD, VERY VERY UNSAFE FOR FORD NO TO REPLACE THE SUB FRAME.
Dec 27, 2015
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V165000 (SUSPENSION) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 27, 2014
+ 12 more complaints for this component
SERVICE BRAKES
16 complaints
CAR WAS STATIONARY IN PARKING LOT, I WENT TO PRESS THE BRAKE PEDAL TO SWITCH INTO DRIVE. BRAKES WORKED FINE EARLIER,BUT WHEN PRESSING THE PEDAL, IT DROPPED TO THE FLOOR. NO RESISTANCE LEFT WHEN PRESSING THE BRAKE PEDAL, WAS ABLE TO DRIVE HOME VERY SLOWLY. THE BRAKES STILL WORKED, BUT ONLY WHEN THE PEDAL WAS AGAINST THE FLOOR. LATE AT NIGHT WHEN IT HAPPENED, NEED TO CHECK FOR ANY LEAKS OR DAMAGE IN THE MORNING.
Feb 18, 2018
WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE AT A NATIONAL CHAIN, BEING STATIONARY, ENGINE OFF, AND AT THE SERVICE BAY, THE FRONT PASSENGER SIDE BRAKE HOSE EXPLODED . THE ON SITE MANAGER'S PROFESSIONAL OPINION IS THAT THE CAUSE WAS BY CUSTOMER HAVING A PRIOR BRAKE LEAK, AND/OR, OPENING BRAKE FLUID LID AND/OR ADDING BRAKE FLUID CAUSING A BURST.AND THE BRAKE LINE POURING BRAKE FLUID ONTO THE BAY PLATFORM. CUSTOMER INDICATES OTHERWISE.
Aug 08, 2016
2001 FORD ESCAPE WAS SITTING IN DRIVEWAY WITH ENGINE OFF. STARTED SMOKING, POPPED HOOD TO FIND FIRE ON ABS MODULE. PULLED OFF BATTERY TERMINAL AND PATTED FIRE OFF. CAR WAS BEING SENT IN THE NEXT WEEK FOR RECALL. WELLSVILLE NY FORD ONLY REPLACED THE BRAKE RESERVOIR CAP AND ABS FUSE BOX. NEVER FIXED THE MODULE, FAULTY SEALS OR BURNT HARNESS, AS PER NHTSA ACTION NUMBER :PE06048.
Aug 31, 2015
Fire: 1
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE TRANSMISSION FAILED TO SHIFT OUT OF PARK WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT STATED THAT THERE WAS A SHORT IN THE ABS. AFTER THE FUSES WERE REPLACED, THE MODULE BEGAN TO SMOKE AND MELT. THE VEHICLE ONLY RESUMED NORMAL OPERATION AFTER THE OVERRIDE BUTTON WAS ENGAGED TO SHIFT GEARS AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 297,578.
Aug 03, 2015
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES HESITATED TO STOP THE VEHICLE AND THE ABS SYSTEM WAS ACTIVATED IN ORDER TO STOP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE ALL WHEEL DRIVE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Oct 10, 2014
+ 11 more complaints for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
14 complaints
The contact owns a 2001 Ford Escape. The contact stated while driving 60 mph, the vehicle loss motive power. The contact pulls the vehicle over to the side of the road. There were no warning lights illuminated. The vehicle was not able to restart. The contact had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired however, the failure recurred. The contact was concerned that the failure was related to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
Jun 02, 2021
2001 FORD ESCAPE. CONSUMER STATES VEHICLE CAUGHT FIRE FOR NO APPARENT REASON *TGW THE CONSUMER STATED HER DAUGHTER OWNED THE VEHICLE AND WAS DRIVING IT THE NIGHT, IT CAUGHT ON FIRE. HER DAUGHTER BURNED HER HAND, AS SHE WAS EXITING THE VEHICLE. THE VEHICLE WAS DESTROYED BY THE FIRE. *JB
Feb 14, 2012
Fire: 1
Injuries: 1
WHILE TRAVELING UPHILL GOING APPROX 45 MPH THE ENGINE ON MY 2001 FORD ESCAPE SHUT DOWN. COMPLETE POWER TO MY CAR WAS LOST. THE ODOMETER EVEN LOST THE MILES DRIVEN AND WAS REPLACED BY DASHES MOMENTARILY. WHEN THE ENGINE SHUT DOWN I STEERED THE CAR TO THE SIDE OF THE ROAD, I LOST POWER STEERING AND BRAKES. THE CHECK ENGINE LIGHT ALSO CAME ON WHEN THIS HAPPENED. THERE WAS NO PREVIOUS INDICATION THAT THERE WAS AN ISSUE WITH THE ENGINE. AFTER I PULLED TO THE SIDE OF THE ROAD. I PUT CAR IN PARK AND TURNED KEY OFF. I WAITED APPROX 5 MINUTES AND RESTARTED THE CAR WITH NO PROBLEMS. THE CHECK ENGINE LIGHT WAS OFF AND CAR STARTED SMOOTHLY AS USUAL. AFTER RESEARCHING THIS ONLINE, I DON'T SEEM TO BE THE ONLY PERSON HAVING THIS ISSUE. *TR
Mar 30, 2010
2001 ESCAPE HAS HAD THREE REPAIRS IN A 6 MONTH TIME FRAME DO TO PROBLEMS WITH THE IGNITION COIL ASSEMBLIES. *TS THE SPARKS PLUG SHOT OUT OF THE CYLINDER HEAD SUDDENLY THREE TIMES. *NM
Oct 20, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR 9 HOURS AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE FIRE MARSHAL STATED THE DAMAGE WAS TOO EXTENSIVE TO DETERMINE WHERE THE FIRE STARTED. MOST OF THE FIRE DAMAGE WAS UNDER THE HOOD ON THE DRIVER SIDE. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. *NM
Jan 17, 2006
Fire: 1
+ 9 more complaints for this component
UNKNOWN OR OTHER
14 complaints
TORQUE CONVERTER CLUTCH SOLENOID WENT OUT WHEN DRIVING AT 60MPH WHICH CAUSED MY CAR TO SLOW DOWN.
Aug 30, 2020
THE TWO PASSENGER SIDE DOORS WILL NOT OPEN FROM THE OUTSIDE. YOU CAN OPEN THE DOORS FROM THE INSIDE BUT THE HANDLES ON THE OUTSIDE NO LONGER FUNCTION TO OPEN THE DOORS. IN ADDITION THE REAR HATCH HAS A MIND OF ITS OWN. MOST OF THE TIME THE HATCH CAN BE OPENED EVEN WHEN THE CAR IS LOCKED AND ON OCCASION THE HATCH WILL NOT OPEN FOR A COUPLE OF DAYS. IT IS A MYSTERY AS TO WHEN IT IS GOING TO DO THIS. I COULD OPEN THE HATCH AND AN HOUR LATER NOT BE ABLE TO OPEN IT AT ALL. BECAUSE OF THIS ANYONE CAN GAIN ACCESS TO MY CAR AT ANY TIME IF THEY SO CHOSE. WHEN I CALLED FORD IN 2015 THEY TOLD ME I AM NOT PART OF ANY RECALL.
Aug 06, 2015
VEHICLE MAKE CLUNK NOISE WHEN SHIFT GEAR IN DRIVE/REVERSE VEHICLE STEERING SHAKEN/MAKING SQUEEKY NOISE
May 12, 2015
CRASH
Jan 24, 2015
I HAVE A 2001 FORD ESCAPE XLT AND JUST RECENTLY MY VEHICLE WOULD NOT EXCEEDED 20MPH WHILE DRIVING ON AN EVEN ROAD AND WOULD NOT EXCEEDED 5-10MPH ON A SMALL HILL. I HAD THE VEHICLE TAKEN IN TO BE EVALUATED AND AM TOLD THAT TWO OF THE CATALYTIC CONVERTERS ARE BAD AND NEED TO BE REPLACED. I DID SOME RESEARCH AND HAVE NOTICED THAT MANY 2001 ESCAPE OWNERS ARE EXPERIENCING THE SAME ISSUE. IS THERE ANYTHING THAT THE FORD MOTOR COMPANY CAN DO TO RECTIFY THIS SITUATION. I HAVE HAD MY VEHICLE SINCE JUNE 17, 2011 AND TILL NOW HAVE BEEN VERY SATISFIED WITH THE VEHICLE BUT I AM NOT SURE WHAT I AM GOING TO DO.
Feb 27, 2014
+ 9 more complaints for this component
SUSPENSION,STRUCTURE
9 complaints
WHILE MY CAR WAS IN THE SHOP LAST YEAR, NOTICED LAST THAT THE FRAME ON MY 2001 FORD ESCAPE HAS RUSTED, IN SOME PLACES COMPLETELY THROUGH AND METAL HAS COMPLETELY FLAKED OFF. WILL BE EXPENSIVE TO FIX ACCORDING TO MECHANIC, AND THAT CAR IS NOT REALLY SAFE UNLESS FIXED. I KNOW ESCAPE FRAMES HAVE BEEN INCLUDED IN RECALLS, BUT MY CAR WAS NOT. DO I HAVE ANY REMEDY?
Feb 21, 2020
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VEERED TO THE RIGHT; HOWEVER, THE STEERING WHEEL TURNED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS CORRODED. THE FAILURE ALLOWED THE PASSENGER SIDE CONTROL ARM TO TRAVEL FORWARD EVERY TIME THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
Aug 15, 2019
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND THE STEERING WHEEL WOULD NOT MOVE THE WHEELS. UPON INSPECTION, THE CONTACT OBSERVED THAT THE CONTROL ARMS AND THE SUBFRAME EXPERIENCED SEVERE CORROSION. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.
May 07, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT THE CROSS BRACE STARTED TO DETACH ON THE SUBFRAME. THE VEHICLE WAS TAKEN TO EWALD'S VENUS FORD (2727 LAYTON AVE, CUDAY, WI) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE CROSS BRACE WAS TIGHTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THE REPAIR WAS TEMPORARY DUE TO CORROSION. FOUR MONTHS PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000.
Dec 21, 2017
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE DROVE ERRATICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRACKET WHERE THE LOWER CONTROL ARM CONNECTED TO THE SUBFRAME WAS SEVERELY CORRODED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 140,779. UPDATED 06/13/17*LJ *CN
Mar 07, 2017
+ 4 more complaints for this component
ENGINE
8 complaints
WHILE DRIVING DOWN THE HIGHWAY GOING 60 MPH , MY CAR STARTED SHAKING ALMOST UNCONTROLLABLY , MAKING A LOUD NOISE LIKE THE MMUFFLER WAS FALLING OFF. I PULLED OFF THE ROAD , SHUT THE CAR OFF. OPEN THE HOOD TO FIND THE COIL LAYING ON THE MOTOR AND THE SPARK PLUG NO WHERE TO BE FOUND. CALLED A FRIEND WHO'S A MECHANIC , HE WENT N GOT A NEW SPARK PLUG , PUT IT IN AND THE CAR DROVE FINE FOR ABOUT 5 WEEKS. BECAUSE YESTERDAY COMING OFF THE PARKWAY THE CAR STARTED SMELLING LIKE GASOLINE INSIDE AND MAKING NOISE LIKE THE MUFFLER CAME OFF.SO I PULLED INTO A WALMART PARKING LOT ONLY TO FIND THAT IT HAPPENED ONCE AGAIN ... THE SPARK PLUG HAS BLOWN OUT OF THE ENGINE TWICE NOW IN THE LAST MONTH AND A HALF. NOW THE SPARK PLUG WILL NOT GO BACK IN. WHEN WE WENT TO GET ANOTHER SPARK PLUG THE MAN AT THE PARTS STORE SAID THUS IS A COMMON PROBLEM WITH FORDS. THAT IS NOT EXCEPTABLE!! I HAVE TO LOSE A DAY OF WORK TO TAKE IT TO A MECHANICS SHOP. MY DAUGHTERS AND GRANDCHILDREN WERE IN THE CAR. IF THIS IS A COMMON PROBLEM YOU NEED TO FIX IT BEFORE SOMEONE GETS HURT
May 13, 2019
MY 2001 FORD ESCAPE WILL NOT SHIFT INTO 1ST OR 2ND GEAR WITHOUT RUNNING HARD AND TICKING ONCE I GET SET PAST 3RD GEAR IT WILL RUN OKAY I PUT IT IN PARK AND IT WILL NOT STAY AND PARK IT ROLLS SO I HAVE TO PUT A BRICK UNDER THE WHEELS I RECEIVED A RECALL LETTER BUT I HAVE MISPLACED IT DUE TO AN ACCIDENT I HAD EVERYTHING WAS PLACED AND BOXES AND STUFF AND I CANNOT FIND IT IF SOMEBODY CAN PLEASE CONTACT ME BACK ABOUT THIS PROBLEM SO I CAN GET IT FIXED AND START DRIVING MY ESCAPE AGAIN IT SHIFTS HARD IT CLUNKS AND IT WILL NOT STAY IN THE PARKING SPOT IT'S STILL ROLLS I HAVE A BRICK UNDERNEATH IT SO IT DOESN'T ROLL AND HIT SOMEBODY ELSE IF SOMEBODY COULD CONTACT ME ON THIS PLACE THANK YOU.
Feb 27, 2019
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS UNOCCUPIED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN:07V156000 (SERVICE BRAKES, HYDRAULIC) AND :12V005000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Sep 22, 2017
Fire: 1
WHILE DRIVING DOWN THE EXPRESS WAY THE CAR ENGINE WAS STUCK ACCELERATING UNTIL IT THREW A ROD AND THE ENGINE QUIT AFTER THAT. WAS DRIVING 60 UNTIL THE CAR STARTED ACCELERATING
May 01, 2016
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD NOISE AND BLACK SMOKE STARTED TO EMIT FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Jun 17, 2014
+ 3 more complaints for this component
AIR BAGS,SEAT BELTS
8 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE WAS CRASHED INTO ON THE REAR PASSENGER SIDE BY ANOTHER VEHICLE. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CUTS AND BRUISES. THE VEHICLE WAS DESTROYED. ALSO, THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT WEBBING WOULD SEIZE, MAKING IT DIFFICULT TO EXTEND THE SEAT BELT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/12
Oct 03, 2012
Crash: 1
Injuries: 1
I WAS WRITING THIS FOR MY SISTER WHO IS NO LONGER HERE. SHE DROVE A 2001 FORD ESCAPE GOING 60 MPH DOWN THE HIGHWAY. THE PEOPLE IN FRONT OF HER STOPPED AND SHE REAR ENDED THEM. HER CAR FLIPPED SEVERAL TIMES AND SHE WAS EJECTED. ALTHOUGH THE STATE TROOPERS SAID SHE WASN'T WEARING HER SEAT BELT SHE CLEARLY HAD A 2" BY 4" ABRASION ON HER LEFT SHOULDER EXACTLY THE SIZE AND LOCATION THAT HER SEAT BELT WOULD HAVE BEEN. THE SUV WAS COMPLETELY DESTROYED, NOT A PANEL ON IT WASN'T SMASHED - AND YET THE AIRBAGS DIDN'T GO OFF. IT WAS SO BAD THAT I WENT BY THE ACCIDENT AND DIDN'T EVEN RECOGNIZE THE CAR UNTIL A POLICE OFFICER CALLED OUR HOUSE AND TOLD US ABOUT THE ACCIDENT AND LOCATION. MY SISTER WAS 22 YEARS OLD WITH A HUSBAND AND A DAUGHTER AND NOW SHE IS NO LONGER HERE. I REALIZE THERE HAS BEEN A RECALL ON THE SEAT BELT, WE GOT A LETTER 2 MONTHS AFTER THE ACCIDENT EVEN THOUGH THE RECALL WAS 2 YEARS BEFORE. SOMETHING NEEDS TO BE DONE ABOUT THE AIRBAGS THOUGH. R.I.P. AMANDA WHITMORE.*AK
Jul 12, 2007
Crash: 1
TL* - THE CONTACT CALLED REGARDING THE 2001 FORD ESCAPE. THE CONTACT WAS TRAVELING AT 35 MPH. THE ROAD CONDITIONS WERE CLEAR. THE SUN BLINDED THE CONTACT, AND SHE REAR ENDED THE OTHER VEHICLE, CAUSING MINOR DAMAGE. THE CONTACT'S VEHICLE WAS BADLY DAMAGED. THE FRAME WAS BENT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. THE AIRBAG DEPLOYED AFTER THE CONTACT'S HEAD HIT THE WINDSHIELD. THE DRIVER WAS BELTED. THE SEAT BELT PRETENSIONER DID NOT DEPLOY. THE DRIVER'S HEAD HIT THE WINDSHIELD AND THE WINDSHIELD CRACKED. THE CONTACT SUSTAINED INJURIES. THE FAILURE MILEAGE WAS 84000. A POLICE REPORT WAS TAKEN. *AK
Feb 13, 2007
Crash: 1
Injuries: 1
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE PRETENSIONER IN THE DRIVER SIDE SEAT BELT NEEDED TO BE REPLACED. THE CONSUMER HAD TO PAY FOR THE REPAIRS. UPDATED 07/03/06.*JB
May 24, 2006
AIR BAG LIGHT HAS ILLUMINATED OCCASIONALLY SINCE VEHICLE WAS NEW(NOV 1, 2001). SEAT BELT BUCKLE LATCH WAS REPLACED UNDER WARRANTY IN JAN 03. PROBLEM FIXED. NEXT OCCURRENCE NOV 03. CONNECTIONS CLEANED AND TREATED, PROBLEM FIXED. IN MAY 05 PROBLEM APPEARED AGAIN, WITH THE ADDITION OF INTERMITTENT SEAT BELT LIGHT ILLUMINATION. VEHICLE WAS RETURNED TO DEALER. A TSB HAD BEEN ISSUED BY FORD TO REPLACE THE SAFETY BELT BUCKLE PRE-TENSIONER ON BOTH SEATS. THE TSB WAS NOT COVERED BY AN EXTENDED WARRANTY, AND THE REPAIR WOULD COST APPROXIMATELY $695. REPAIR WAS DECLINED. HOWEVER, OWNER WAS CHARGED $75 TO READ THE CODES. OWNER CLEANED AND TREATED ELECTRICAL CONNECTIONS UNDER BOTH SEATS. LIGHTS ARE NO LONGER ILLUMINATED. *JB
Sep 21, 2005
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
6 complaints
WHILE PARKED IN OUR DRIVEWAY AFTER SITTING FOR ABOUT 3 HOURS A PASSERBY STARTED BANGING ON OUR FRONT DOOR AND SAID WE HAD A FIRE IN OUR DRIVEWAY. SURE ENOUGH OUR 2001 FORD ESCAPE WAS SHOOTING FLAMES FROM THE ENGINE. WE HAD NO IDEA SOMETHING LIKE THIS COULD HAPPEN. AFTER GOING TO THIS SITE AND READING SIMILAR ACCOUNTS OF THE CAR JUST GOING ON FIRE WHILE PARKED WE CAN ONLY ASSUME SOMETHING WAS DEFECTIVE IN THE VEHICLE. THE ABS LIGHT HAD BEEN GOING OFF AND ON RECENTLY. *TR
Jun 26, 2008
Fire: 1
CAR WILL NOT START APPROXIMATLRY 8 TIMES AND STALLED WHILE DRIVING ONE TIME, BRAKES LOCKED TOW TIMES, STEERING WHEEL LOCKS EVERY TIME, ALL LIGHTS ON THE DASH COMES ON. *AK
Jan 31, 2002
WHILE DRIVING 30 MPH VEHICLE STALLED/LOST POWER STEERING AND BRAKING ABILITY. CONSUMER USED PARK BRAKE TO STOP VEHICLE. ALSO, ON DECEMBER 7, 2001 AT 30 MPH VEHICLE STALLED AGAIN, CONSUMER UNABLE TO STOP VEHICLE DUE TO NO BRAKING ABILITY AND REARENDED ANOTHER VEHICLE. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK *SLC
Dec 11, 2001
Crash: 1
TWICE, THE STALL ALMOST CAUSED AN ACCIDENT. DUE TO LOSS OF POWER BRAKES, WE ALMST REARENDED THE CAR IN FRONT OF US THE FIRST TIME, AND THE SECOND TIME WE NEARLY WENT OFF THE ROAD INTO SOMEONES YEAR -- ACROSS DOUBLE YELLOW LINE ON A BACKROAD -- BECAUSE OF LOSS OF POWER STEERING. *AK
Nov 26, 2001
BRAKE LIGHT CAME ON DASHBOARD. ALSO, VEHICLE JUST SHUTDOWN WITHOUT PRIOR WARNING. WHEN CONSUMER APPLIED BRAKES PEDAL WAS NORMAL. SHE TOOK VEHICLE TO DEALERSHIP. MECHANIC TOLD HER SHE NEEDED A MASTER CYLINDER. *AK
Apr 12, 2001
+ 1 more complaint for this component
WHEELS
5 complaints
JULY 9, 2019 TRAVEL IN 80 MPH ON I-95 SOUTH ABOUT 23 MILES FROM MIAMI. LEFT PASSENGER NEW VANDERBILT COOPERP235/70R16 TURBO TECH A/S RADIAL BLEW IN HALF IN THE MIDDLE.SOMEOHOW WAS ABLE TO STOP WITHOUT CAUSING ME OR ANYONE ELSE SERIOUS ACCIDENT.. HAVE NOT YET DETERMINED VEHICLE DRUM OR OTHER POSSIBLE DAMAGE. HAD JUST HAD 4 LIKE TIRES ROTATED AND AIR PRESSURE CHECKED PRIOR TO TRIP.
Jul 16, 2019
WE HAVE HAD THREE INCIDENTS INVOLVING TWO VEHICLES IN WHICH WHEELS HAVE COME OFF OF FORD F-550 VEHICLES DUE TO SHEARED LUG BOLTS. THE WEIGHTS OF ALL OF OUR VEHICLES HAVE BEEN RECORDED AND FALL BELOW THE MANUFACTURERS GVWR. PER A TIRE COMPANY'S RECOMMENDATION, WE HAVE ISSUED A MANDATE THAT ALL SIMILAR VEHICLES HAVE THEIR WHEELS RE-TORQUED, TO MEET THE MANUFACTURERS SPECIFICATIONS AFTER DRIVING, AFTER TRAVELING 50 MILES FOLLOWING ANY WORK DONE ON THE WHEELS. WE HAVE HAD THE WHEELS ON VEHICLE THAT DID NOT COME OFF INSPECTED AND CHECKED TO PROPER TORQUE FOLLOWING ALL INCIDENTS AND THEY HAVE BEEN TORQUED APPROPRIATELY. THE INCIDENT DATES WERE, 12/29/07 ,02/15/08, AND 07/17/08 . ON 12/29/07 AN EMPLOYEE WAS DRIVING UP A ROAD AT APPROXIMATELY 20 M.P.H. WHEN THE DRIVER SIDE BACK DUAL WHEELS CAME OFF DUE TO BROKEN LUG BOLTS. THIS WAS A NORMAL USE OF THE VEHICLE ON A WELL-MAINTAINED DIRT ROAD. ON 02/15/08 TWO EMPLOYEES WERE DRIVING ON INTERSTATE 84 TRAVELING AT APPROXIMATELY 60 M.P.H. WHEN THE REAR PASSENGER WHEELS CAME OFF THE VEHICLE AND PASSED THE VEHICLE ON THE HIGHWAY TRAVELING MILE. THE STUDS WERE ALSO SHEARED OFF IN THIS INSTANCE. THE INTERSTATE WAS IN GOOD CONDITION AT THE TIME OF THE ACCIDENT. IT WAS VERY FORTUNATE THAT THE TIRES DID NOT STRIKE ANOTHER VEHICLE. ON 07/17/08 AN EMPLOYEE WAS DRIVING ON OREGON STATE HIGHWAY 82 AT APPROXIMATELY 55 M.P.H. WHEN THE DRIVER SIDE REAR WHEELS CAME OFF. THE WHEELS STRUCK ANOTHER VEHICLE DAMAGING THAT VEHICLE?S BRAKE SYSTEM. IN THIS CASE, A FATALITY COULD HAVE EASILY OCCURRED TO THE OTHER DRIVER. THAT DRIVER?S NAME IS: KEITH CULIVER - 740 11TH AVENUE NORTH, PAYETTE, ID (WORKING FOR TNT FOREST PRODUCTS). WE HAVE REPLACED THE LUG BOLTS ON ALL OF OUR FIVE VEHICLES IN THIS CLASSIFICATION AS AN ATTEMPT TO AVOID FURTHER PROBLEMS. HOWEVER, ONE ACCIDENT OCCURRED FOLLOWING THIS REPLACEMENT. *TR
Aug 20, 2008
WHILE DRIVING OWNER STARTED NOTICING PROBLEMS WITH FRONT WHEELS. AFTER INSPECTING SHE FOUND THAT RIGHT FRONT TIRE WAS SEPARATING FROM VEHICLE DUE TO TWO STUDS BREAKING OFF AT BASE LOCATED AT WHEEL WELL. PLEASE DESCRIBE DETAILS. *AK
Sep 06, 2002
VEHICLE EXPERIENCING PROBLEM WITH ICE DEVELOPING ON FRONT WHEELS WHICH CAUSES SEVERE VIBRATION WHEN DRIVING. DEALER / MANUFACTURER WERE NOT CONTACTED AT THIS TIME. *AK
Dec 19, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Nov 28, 2000
VEHICLE SPEED CONTROL,ENGINE
5 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING BETWEEN 5-10 MPH, THE THROTTLE BECAME STUCK WHEN THE ACCELERATOR PEDAL WAS FULLY DEPRESSED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE DIFFERENTIAL PRESSURE FEEDBACK EGR (DPFE) SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Sep 19, 2016
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A COMMERCIAL VEHICLE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Sep 29, 2015
Crash: 1
WAS RUNNING FINE THEN STARTED THE CAR ONE MORNING AND IDLE WAS OUT OF CONTROL AND IS UNSAFE TO DRIVE WITH THE IDLE AS HIGH AS IT IS
Jul 05, 2015
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE ASCENDING A HILL AT 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWN SHIFTED AND THE THROTTLE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 70,528. UPDATED 08/27/13*LJ
Jul 24, 2013
MY WIFE WAS DRIVING THE ESCAPE DOWN RESIDENTIAL ROADS AROUND 24MPH AND AS SHE LET OFF OF THE ACCELERATOR IT STILL WAS ACCELERATING. SHE PUT ON THE BRAKES AND THE ENGINE STILL WANTED TO ACCELERATE BUT SHE WAS ABLE TO MAKE A TURN. AS SOON AS SHE LET OFF THE BRAKE IT STARTED ACCELERATING AGAIN WITHOUT HER DEPRESSING THE GAS PEDAL. SHE PULLED INTO OUR PARKING LOT AND THE ENGINE THROTTLE WAS STILL ON. SHE JUST DEPRESSED THE BRAKE AS MUCH AND SHE COULD AND IMMEDIATE TURNED THE CAR OFF. I LOOKED UNDER THE HOOD AND NOTICE THE CRUISE CONTROL CABLE APPEAR OUT OF PLACE. I TOOK THE CRUISE CONTROL CABLE OFF OF THE THROTTLE CABLE AND TOOK THE CAR FOR A TEST DRIVE AROUND THE BLOCK AND IT APPEARED TO BE WORKING FINE. THEN I DROVE IT LATER THAT DAY AND THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE SO THE CRUISE CONTROL WOULDN'T WORK. I CAN SEE HOW IF THE CRUISE CONTROL CABLE CAME OFF THE THROTTLE CABLE IT COULD CATCH THE THROTTLE CABLE AND KEEP THE THROTTLE OPEN. *TR
Jul 18, 2012
EXTERIOR LIGHTING
5 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE PLASTIC CABLE CONNECTOR ABOVE THE HEADLIGHT BEGAN TO MELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE PART WAS PREVIOUSLY REPLACED. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Apr 13, 2016
Fire: 1
UPON TURNING MY DIRECTIONAL ON TO MAKE THE LEFT HAND TURN IT HESSITATED TO COME ON WHILE THE DIRECTIONAL STILL STAYED DOWN TO GO LEFT. AFTER ABOUT 10 SECONDS THE DIRECTIONAL CAME ON AND SMOKE CAME OUT OF THE STEERING COLUMN AS WELL AS A STREAM OF SMOKE OUT OF THE HAZARD LIGHTS BUTTON ON THE STEERING COLUMN. I SHUT THE DIRECTIONAL OFF AND THE SMOKE STOPPED AND CLEARED AWAY. I PROCEEDED TO MY DESTINATION WHICH WAS ABOUT 100 YARDS AWAY NOT USING THE DIRECTIONAL AGAIN. I CALLED MY DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND THEY SAID IT SOUNDED LIKE THE "TURN SIGNAL SWITCH FRIED." BEING THAT THE DEALERSHIP WAS ONLY ABOUT 20 YARDS AWAY THEY CAME AND PICKED MY VEHICLE UP GIVING ME A LOANER VEHICLE TO USE. THEY TOLD ME THE PART HAD TO BE ORDERED AND THAT IT WAS GOING TO COST ABOUT $120.00 FOR THE PART AND LABOR. I HUNG UP WITH THEM AND WAS NOT HAPPY. THAT EVENING AFTER DISCUSSING THE MATTER WITH MY FATHER HE AND I FELT IT SHOULD NOT BE MY RESPONSIBLITY TO PAY THIS AMOUNT ON A DEFECTIVE PART THAT COULD HAVE CAUSED SERIOUS INJURY. THAT NEXT MORNING I PICK UP MY VEHICLE AND ASKED THE BILL TO BE BILLED AND MAILED TO MY DADS BUSINESS, HE OWNS A NAPA AUTO PARTS STORE. AFTER HAVING SHOWED MY FATHER THE BILL AND HE CALLED TWO OTHER FORD DEALERSHIPS, THAT HE KNOWS AND DOES BUSINESS WITH. HE TOLD THEM MY SITUATION AND THEY INFORMED US THAT IT IS A "COMMON PROBLEM" AND THAT THEY FIX THE PROBLEMS FOR THEIR CUSTOMERS AT NO EXPENSE TO THE CUSTOMER. AFTER FIGHTING TOOTH AND NAIL ALL DAY WITH MY DEALERSHIPS MANAGER AND PARTS MANAGER THE DEALERSHIPS MANAGER SAID HE WOULD THROW THE BILL OUT AND NOT CHARGE ME BECAUSE WE ARE GOOD CUSTOMERS. WHY WOULD TWO OTHER DEALERSHIPS PERFORM THIS AT NO COST AND MINE WANT TO CHARGE ME? MY FATHER HAS ALSO CONTACTED FORD AND SPOKE WITH A REPRESENTATIVE ABOUT THIS AND HE WAS GOING TO GET BACK TO US. WHY ISN'T THEIR A RECALL ON THIS?
Jul 19, 2005
IN MY 2001 FORD ESCAPE XLT BOTH FRONT HEADLIGHTS HAVE LOST THEIR SEALS, AT SEPARATE TIMES WITHOUT ANY DAMANGE TO THE VEHICLE HAVING OCCURRED, AND WATER ENTER THE LIGHT COMPARTMENT, DIFUSING THE HEADLIGHT AND NECESSITATING ABOUT $300 IN REPLACEMENT COSTS, EACH. I JUST FIND IT VERY STRANGE THAT BOTH LIGHTS HAVE HAD THE SAME PROBLEM AND IT IS AN UNUSUAL PROBLEM TO BEGIN WITH. THE DRIVER SIDE HEADLIGHT WENT AROUND JUNE 2004 AND THE PASSENGER SIDE ONE JUST BROKE.
Jun 20, 2005
WHILE TRAVELING ON THE HIGHWAY THE HEADLIGHT WILL COME ON AND OFF INTERMITTENTLY. THE DEALERSHIP IS AWARE OF THE PROBLEM. *AK THE LOW BEAM FAILS INTERMITTENTLY AND IS UNPREDICTABLE. *YH
Apr 08, 2002
PASSENGER SIDE HEADLIGHT ASSEMBLY HAS BAD SEAL CAUSING HEADLIGHT TO FILL WITH WATER, DEALER STATED THIS WOULD EVENTUALLY RUIN REFLECTIVE BACKING, ONE OF THE FOG LIGHTS BLEW OUT. *SLC
May 31, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
5 complaints
THE FIRST INCIDENT HAPPENED ON 05/01/06 AFTER DRIVING AT LEAST 30 MIN TO 45 MIN. AT A SPEED OF AROUND 50 MPH, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A LOOSE GAS CAP. ON 5/22/06 AFTER DRIVING AGAIN AT LEAST 30 MIN TO 45 MIN. AFTER RETURNING HOME AND BACKING OUT OF THE DRIVEWAY MY ESCAPE STALLED AND WOULD NOT START, AFTER ABOUT AN HOUR IT STARTED AGAIN DID NOT TAKE IT TO THE DEALER. THE THIRD INCIDENT HAPPENED MAY 30 AFTER DRIVING 30 MIN TO 45 MIN THE CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO THE DEALER WHERE THEY REPLACED THE VAPOR MANAGEMENT VALVE WHICH IS STILL NOT CORRECTING THE PROBLEM, SO THEY ARE TALKING ABOUT REPLACING THE FUEL TANK. THE DEALER HAS BEEN VERY HELPFUL, BUT AFTER FIVE YEARS I WOULD THINK I WOULD NOT HAVE THIS PROBLEM. *JB
Jun 02, 2006
2 MONTHS AFTER I BOUGHT MY CAR BRAND NEW I WENT OUT TO START IT, IT WOULD NOT START AND THE EMISSION LIGHT CAME ON. THE CAR SOUNDS LIKE IT IS TRYING TO START, THE ONLY WAY I COULD GET THE CAR TO START IS HOLD THE IGNITION. I SMELLED GAS AFTER THE CAR STARTED. I INFORMED FORD ABOUT THE PROBLEM, THEY FOUND NOTHING BUT REPLACED MY STARTER EVEN THOUGH IT WASN'T THE PROBLEM. I HAVE HAD THIS CAR ALMOST 3YRS MY WARRANTY IS READY TO EXPIRE AND FORD STILL CANNOT FIX/FIND THE PROBLEM. THIS CAR HAS LEFT ME STRANDED MORE THEN ONCE, I EVEN HAD IT TOWED TO THE DEALERSHIP AFTER WORKING HRS. I WAS TOLD BY THEIR SERVICE MANAGER THE CAR STARTED, WE FOUND NOTHING WRONG. I EVEN TOLD THE DEALERSHIP THIS CAR HAS BEEN IN THE SHOP OVER 3X'S IT IS A LEMON AND I WANT A NEW CAR OR MY MONEY BACK. I WAS INFORMED ACCORDING TO FORD WE CANNOT FIND A PROBLEM THEREFORE, THE LEMON LAW DOES NOT EXIST AND FORD WILL NOT JUST TAKE THE CAR BACK. I HAVE HAD THIS CAR TO 2 FORD DEALERSHIPS, THE SAD PART THE ORGINAL PLACE I BOUGHT IT FROM TREATED MY VERY NASTY SINCE I WOULD TAKE MY CAR FOR SERVICE AT A CLOSER ONE AND HAVE THEM LOOK INTO THE PROBLEM. FORD IS FORD DOESN'T MATTER WHAT DEALER I USE DOES IT? I AM VERY DISSATISFIED AND WILL NEVER EVER BUY ANOTHER FORD AGAIN!! SOMEONE PLEASE HELP ME!!!
Jan 15, 2004
THERE WERE PROBLEMS WITH THE VEHICLE SHUTTING DOWN WHILE IN TRAFFIC. THE IDLE GAUGE KEPT DROPPING AND GOING UP UNTIL IT EVENTUALLY DROPPED BELOW 1, THEN IT CUT OUT IMMEDIATELY . THE CONSUMER HAD TAKEN THE VEHICLE BACK TO THE DEALER AND ATTEMPTED TO FIX THE PROBLEM ON NUMEROUS OCCASIONS BUT WERE UNABLE TO VERIFY. THE DEALER SAID THERE WAS WATER CONTAMINATION IN THE GAS TANK, AND THE CONSUMER WAS TOLD THAT A RAT HAD BITTEN THROUGH THE WIRES. THE CONSUMER HAD TAKEN THE VEHICLE BACK IN FOR THE STALLING PROBLEMS AND GAS FUMES WERE COMING THROUGH THE A/C VENTS. LATER ON THAT DAY THE VEHICLE CAUGHT FIRE. THE CONSUMER REQUESTED A REFUND AND OR EXCHANGE FOR A NEW VEHICLE. *MR *TS *SCC *JB
Jun 17, 2003
Fire: 1
CONSUMER STATES THAT THE VEHICLE STALLS WHILE DRIVING, THE MOST RECENT REPAIRS MADE BY THE DEALER WAS THE REPLACEMENT OF THE IAC AND AIR INTAKE, CONSUMER IS CONCERNED ABOUT THE PROBLEM HAPPENING AGAIN. THE INDICATOR LIGHTS FOR ENGINE COOLANT AND BATTERY ILLUMINATED, THE DEALER REPLACED A PART ON THE COOLANT REC TANK, HOWEVER THE COOLANT LIGHT ILLUMINATED AGAIN. *SLC
Jul 10, 2002
CAR CONTINUES TO STALL WHEN GOING APPROXIMATELY 40 MPH. ALL SYSTEMS FAIL. CAR HAS BEEN TO DEALERSHIP 3 TIMES FOR SAME PROBLEM. AIR INTAKE VALVE AND RELAY HAVE BEEN REPLACED. DEALERSHIP TAKING CAR AGAIN TOMORROW FOR REPAIR. *AK
Apr 02, 2002
EQUIPMENT
5 complaints
THE DISPLAY ON MY FORD ESCAPE RADIO HAS STOPPED FUNCTIONING CORRECTLY; THE RADIO ITSELF IS FUNCTIONING. AFTER CALLING SEVERAL REPAIR SHOPS, THE DEALER SERVICE CENTER, AND SEARCHING THE INTERNET IT IS VERY APPARENT THIS IS A COMMON OCCURRENCE IN SEVERAL OF THE OEM RADIOS AND THE RESULT OF A DESIGN FLAW. MULTIPLE WEBSITES AND DISCUSSION PAGES REFER TO THIS ISSUE AS BEING THE RESULT OF AN OVERHEAT CONDITION ON THE DISPLAY BOARD DUE TO PROXIMITY OF THE POWER SUPPLY AND IMPROPER HEAT DISSIPATION. *NM
Jan 21, 2005
THE TIRE JACK WAS ONLY USED 1 TIME TO CHANGE A FLAT ON THE RIGHT REAR OF THE VEHICLE,WHEN I USED IT TO JACK UP THE VEHICLE THE SCISSOR JACK CRACKED AT THE THREADS WHERE THE TUBE HOLDS THE SCREW MECHANISM. THE MATERIAL USED TO MAKE THE TIRE JACKS IS DEFECTIVE AND CAN CAUSE THE JACK TO FAIL AND FALL ON A PERSON CHANGING THE TIRE. I WENT TO THE DEALER AND THEY SAID IT IS NO LONGER UNDER WARRANTY AND I WOULD HAVE TO BUY ANOTHER. IT COSTS $55.00. THIS IS UNFAIR SINCE THE JACK WAS ONLY USED 1 TIME AND IT WAS USED IN ACCORDANCE TO THE INSTRUCTIONS ON THE TIRE WELL COVER. THE MATERIAL IS CHEAP "POT METAL" AND WILL NOT WITHSTAND THE WEIGHT OF THE ESCAPE DURING JACKING UP THE VEHICLE,BEFORE THE TUBE THAT HOLDS THE SCREW MECHANISM CRACKS,THUS CAUSING THE SCREW TO STRIP OUT AND THE JACK TO COLLAPSE UNDER THE WEIGHT OF THE VEHICLE. *JB
Mar 05, 2004
FOUL ODOR COMING FROM AIRCONDITIONING VENTS. TOOK IT TO THE SHOP THE FIRST TIME, AND THEY STATED THAT THERE WAS A MOISTURE BUILD UP IN THE AIRCONDITIONING VENTS AND ALL THEY COULD DO WAS DISENFECT THE AIRCONDITIONING VENTS WITH A SPRAY. I TOOK IT BACK A SECOND TIME AND THEY STATED THEY COULD NOT FIND THE PROBLEM.*AK
Mar 30, 2002
THE BLOWER ON MY A/C WILL START BLOWING THRU THE DEFROST WHEN THE VEHICLE IS UNDER POWER. I LIVE IN A MOUNTAINOUS SUBURB, SO I'M CONSTANTLY CLIMBING HILLS. THE AIR WILL BLOW THRU THE DEFROST FOR ~10 SECONDS WHEN IT FIRST STARTED A WEEK AGO; NOW IT LASTS ~20 SECONDS. PHIL LONG HAS HAD MY TRUCK TWICE. THE FIRST TIME, THE VEHICLE ACTED UP FOR THEM AND THEY FOUND A CRIMPED VACUUM HOSE, YET THE 2ND TIME, THEY COULDN'T GET THE VEHICLE TO ACT UP FOR THEM. AS SOON AS I GOT TO MY SUBURB, IT STARTED CUTTING OUT ON ME.*AK
Jun 28, 2001
FUEL SMELL INSIDE PASSENGER COMPARTMENT COMING THROUGH AIR CONDITIONING VENTS
Jan 07, 2001
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
5 complaints
DRIVING DOWN SLIGHT DOWNHILL AT CONSTANT SPEED. ~1/2 HALF TANK GAS. WITHOUT WARNING OR OTHER INDICATION, ENGINE SUDDENLY DIED. CHECK ENGINE LIGHT AND OIL LIGHT BOTH LIT. NO OTHER LIGHTS NOTICED. PULLED OFF ROAD, HAD TO USE EMERGENCY BREAK TO STOP. PUT IN PARK AND TRIED TO START ENGINE. STARTED WITHOUT PROBLEM.
Aug 08, 2002
VEHICLE STALLS OUT INTERMITTENTLY BETWEEN 35 AND 50 MPH WITHOUT WARNING, CAUSING A LOSS OF VEHICLE CONTROL. DEALER HAS REPAIRED VEHICLE. *AK THE CONSUMER ALSO NOTICED THAT THE INDICATOR LIGHTS FOR THE ENGINE COOLANT AND THE BATTERY INDICATOR WOULD COME ON, AND WOULD STAY ON FOR SEVERAL MILES. *SCC
Jun 13, 2002
ENGINE CHECK LIGHT INDICATED THAT THAT EGR SENSOR NEEDED TO BE REPLACED. THE DEALER REPLACED THIS SENSOR AND THE EGR PRESSURE VALVE. THE DEALER CLAIMED THAT FORD KNEW THAT THIS WAS A PROBLEM AFTER PRODUCTION, SO THEY PRODUCED A NEW SENSOR. AT THE MINIMUM, A TSB SHOULD HAVE BEEN ISSUED.*AK
Oct 24, 2001
WHILE DRIVING, ENGINE STALLED AND OIL LIGHT ILLUMINATED, CONSUMER CHECKED OIL LEVEL AND IT WAS AT THE NORMAL LEVEL. *SLC
Aug 13, 2001
DRIVE DOWN A HILL AT APPROXIMATELY 30 MPH - ENGINE AND OIL LIGHT WENT ON. LOSS OF POWER AND CAR DID NOT APPEAR TO BE GETTING ANY GAS. CAR KEPT RUNNING. *AK
Aug 03, 2001
STEERING,STRUCTURE
4 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING FAILED AND WAS NOT ALIGNED WITH THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FRAME AND OTHER COMPONENTS WERE SEVERELY RUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,306. THE VIN WAS UNKNOWN.
Oct 10, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL PULLED TO THE RIGHT WHEN THE ACCELERATOR PEDAL WAS APPLIED. ADDITIONALLY, THE VEHICLE MADE A CLUNKING AND GRINDING NOISE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SEELYE KIA OF KALAMAZOO, 4102 STADIUM DRIVE, KALAMAZOO, MI 49080) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME ON THE FRONT PASSENGER SIDE WAS CRACKED, RUSTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,193.
Feb 01, 2018
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT INTO ONCOMING TRAFFIC. THERE WAS NO CRASH. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,600.
Jun 19, 2015
WHILE TRAVELING 15-20MPH ON A NEIGHBORHOOD SIDE STREET CONSUMER RAN INTO A PARKED CAR, CAUSING VEHICLE TO ROLLOVER 360 DEGREES. DEALER WAS CONTACTED. *AK CONSUMER SUFFERED A FRACTURED RIB IN THE ACCIDENT, CONSUMER THINKS THAT THIS VEHICLE SHOULD NOT HAVE ROLLED OVER AS EASILY AS IT DID. *SLC
Aug 07, 2001
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT 45 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED AND THE BATTERY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT WAS ABLE TO DRIVE FOR APPROXIMATELY FIVE MORE MINUTES BEFORE THE VEHICLE STALLED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Jul 07, 2015
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHENEVER IT RAINED OR SNOWED, THE VEHICLE WOULD STUTTER AND FAIL TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COIL PACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Jan 05, 2015
SHORTLY AFTER BEING PARKED AND SHUT OFF THE VEHICLE CAUGHT FIRE WITHIN THE ENGINE COMPARTMENT AND DESTROYED EVERYTHING IN THE FRONT END OF THE VEHICLE. *TR
Jan 05, 2014
Fire: 1
ON OCTOBER 10TH, 2013, MY WIFE AND I HAD MET FOR HER BIRTHDAY DINNER AT A RESTAURANT IN OUR TOWN. MY WIFE DROVE THE 2001 FORD ESCAPE TO THE RESTAURANT, ABOUT 5 MILES, FROM OUR HOME AND PARKED THE CAR. WE HAD BEEN AT DINNER FOR APPROXIMATELY 25 MINUTES WHEN THE WAITRESS ASKED US IF WE DROVE A RED SUV. WE WERE LED TO THE VEHICLE THAT WAS ON FIRE AND IN THE PROCESS OF BEING EXTINGUISHED BY THE FIRE DEPARTMENT. THE FIRE INVESTIGATOR SAID THAT IT LOOKED AS IF THE FIRE HAD STARTED ON THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT AND THAT NOTHING ELSE LOOKED SUSPICIOUS. HE POINTED OUT THAT THE WIRE INSULATION ON THAT SIDE OF THE ENGINE COMPARTMENT WAS ALL MELTED AWAY TO BARE COPPER AND THAT THE PASSENGER SIDE WIRING WAS STILL MORE INTACT. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, THE ENGINE COMPARTMENT, THE DRIVER'S SIDE FENDER, THE DRIVER'S SIDE TIRE AND RIM AND MELTED THE DRIVER'S SIDE DASHBOARD. THE ENTIRE INSIDE OF THE VEHICLE IS SMOKE DAMAGED SINCE THE CAR WAS LOCKED UP. THE VEHICLE IS A TOTAL LOSS. JUST GRATEFUL THAT MY DAUGHTER OR WIFE WEREN'T DRIVING IT AT THE TIME OF THE FIRE. *TR
Oct 15, 2013
Fire: 1
SERVICE BRAKES, AIR
4 complaints
INADVERTENT ACTIVATION OF ABS SYSTEM WHILE BRAKING DUE TO CRACKED ABS TONE RING ON R PASSENGER SIDE. DEVICE FAILED SECONDARY TO RUSTING COMPONENTS; REPAIR COST ~$200 AT TRUSTED MECHANIC. QUICK INTERNET SEARCH REVEALS HUNDREDS OF COMPLAINTS FOR THIS ISSUE FOR SIMILAR CARS AT ANY MILEAGE. THIS DEFECT DOES NOT IMPACT ABILITY TO STOP; HOWEVER, WHEN BRAKING YOU GET A BRAKE/RELEASE CYCLE WHICH FEELS LIKE THE BRAKES ARE FAILING. EVENTUALLY, THE ABS COMPUTER RECOGNIZES THE ERROR, THE ABS LIGHT ILLUMINATES, AND ABS SYSTEM IS DISABLED, RESUMING NORMAL BRAKING ACTIVITY. *JS
Mar 19, 2012
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED WHEN ENTERING THE VEHICLE AND STARTING THE VEHICLE HE NOTICED THAT THE ABS LIGHT WAS ILLUMINATED FOR A SHORT PERIOD OF TIME THEN SHUT OFF. HE ALSO NOTICED WHEN IT RAINED WHILE DRIVING, THE ABS LIGHT WOULD ILLUMINATE; HOWEVER, THE VEHICLE DROVE AS IF IT WAS NOT ACTIVATED. THE DEALER STATED THAT THE VEHICLE WAS EXPERIENCING HYDRAULIC MOTOR CIRCUIT FAILURE IN THE ABS SYSTEM. THE CONTACT WAS GIVEN AN ESTIMATE FOR $1216.87 TO REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER 07V156000, SERVICE BRAKES, HYDRAULIC, ANTILOCK:CONTROL UNIT/MODULE; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 81,400 AND THE CURRENT MILEAGE WAS 81,679.
Sep 14, 2009
FAILURE OF DEALER, FETTE FORD, CLIFTON, NJ, TO REPAIR SAFETY RECALL OF 2001 FORD ECSAPE.
May 24, 2007
I HAVE A 2001 FORD ESCAPE. ABS SENSORES GOT MUD IN THEM FAILED AND BURNT OUT. I HAVE REPLACED 4 ABS SENSORSE IN 5 MONTH PERIOD. I WAS TOLD BECAUSE OF MUD GETTING IN THEM. DEALER SHIP AND FORD CUSTOMOER SERVICE TELL ME TO WASH SENSORS OFF WHEN EVER I DRIVE THROUGH THE MUD. I LIVE ON A DIRT ROAD. SO I WOULD HALF TO CRAWL UNDER THE CAR AND WASH ALL SENSORSE EVERY DAY. I GET IN MY CAR IN THE MORNING TO TAKE THE KIDS TO THE SCHOOL BUS HALF WAY THERE THE ABS WARNING LIGHT GOES ON. WHEN I GET HOME IF I CRAWL UNDER THE CAR AND WASH OUT SENSORES THE LIGHT WILL GO OFF. THEN LATER IN THE DAY WHEN I GO TO PICK UP THE KIDS THE SAME THING HAPPENS. IF I WASH THE SENSORES EVERYTIME I GO THROUGH THE MUD ABS BREAKS WILL WORK UNTILL I GET MUD IN THEM. IF I DONT WASH MUD OUT OF SENSORES EVENTUALLY THEY WILL BURN OUT. THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE SAID THIS IS NORMAL MAINTANACE. I CANT BELIEVE THEY WOULD CONSIDER THAT NORMAL. I HAVE SPENT MOST OF THE TIME I HAVE OWNED THIS SUV DRIVING IT WITH OUT ABS BREAKS. I THINK THEY SHOULD FIX THIS DESIGN PROBLEM, BEFORE I GET INTO AN ACIDENT WITH OUT THE USE OF MY ABS BRAKES. I WANT PROBLEM FIXED BEFORE I HAVE AN ACCIDENT WITH NO ABS BRAKES. THEY BLAME THE PROBLEM ON ME FOR NOT KEEPING IT CLEAN. I CANT WASH IT EVERYTIME I USE IT AND I SHOULDN'T HALF TO IF THEY WOULD REDESIGN IT.*AK
Apr 15, 2004
SEATS
4 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. UPON IMPACT, THE FRONT DRIVER AND PASSENGER SEATS FRACTURED AND FELL BACKWARD ABNORMALLY. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE DRIVER AND A PASSENGER WERE INJURED. THE PASSENGER SUSTAINED A CONCUSSION AND A BRAIN INJURY. A REAR CHILD PASSENGER SUSTAINED INJURIES TO THE LEG FROM THE SEAT FALLING BACKWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 12, 2012
Crash: 1
Injuries: 3
TL* - THE CONTACT WAS STOPPED HE STOPPED AT A LIGHT, ANOTHER VEHICLE HIT HIM IN THE REAR. THE SECOND VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH. THE AIRBAG DID NOT DEPLOY, BUT THE CRASH RESULTED IN THE DRIVERS SEAT UNEXPECTEDLY RECLINING TO A HORIZONTAL POSITION, THE CONTACT WAS ABLE TO ADJUST THE SEAT AFTER THE IMPACT. THE PASSENGER SEAT REMAINED IN POSITION. THE DRIVER SUFFERED INJURIES. *NM THE CONSUMER STATED HE LOST CONTROL OF THE STEERING. UPDATED 02/22/07. *JB
Jan 16, 2007
Crash: 1
Injuries: 1
CAR SEATS BROKE ON IMPACT - REMAINED IN RECLINED POSITION RENDERING THE CAR IMPOSSIBLE TO DRIVE. HEAD, NECK, AND BACK INJURIES BY 2 PASSENGERS. ONE PASSENGER FACTURED C1 VERTIBRA. SEATS WERE SO FLATTENED THAT SIGNIFICANT INJURIES WOULD OF BEEN SUSTAINED BY ANYONE IN THE BACK SEATS. STILL WAITING TO HEAR FROM FORD MOTOR COMPANY. COMPLAINT FILED 6/28/01.
Aug 03, 2001
Crash: 1
Injuries: 2
THE REAR SEATS DO NOT HOLD PROPERLY WHEN IN THE SITTING POSITION, THE LOCKING MECHANISM PROVIDED IS NOT ADEQUATE TO HOLD THE SEAT DOWN, CONSUMER BELIEVES SEAT IS POORLY DESIGNED. NLM
Mar 14, 2001
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
4 complaints
IGNITION COILS DEFECT- CAUSING ENGINE TO STALL AND GAS PEDAL SOMETIMES GETS HARD TO ACCELERATE CAUSING THE VEHICLE NOT TO MOVE. WHILE DRIVING VEHICLE ACCELERATES. *TR
May 24, 2011
HAVE AT DIFFERENT TIMES THE MOTOR REEVES. SOMETIMES WHEN THE CRUISE IS SET, AND SOMETIMES WHEN IT'S IN PARK. NEVER KNOW WHAT MAKES IT HAPPEN OR WHEN IT'S GOING TO HAPPEN. DO HAVE WITNESSES AT THE LAST TIME THIS HAPPENED. HAPPENED TO BE AT THE SCENE OF AN ACCIDENT, PULLED UP AND STOPPED, ONLY TO HAVE THIS HAPPEN. WHICH THE PARAMEDICS HAPPENED TO HEAR IT AND GOT VERY CONCERNED. ALTHOUGH IT'S HAPPENED BEFORE SEVERAL TIMES, THE EMT'S STRONGLY URGED US TO REPORT THIS. *TR
Mar 13, 2010
TL*THE CONTACT OWNS A 2001 FORD ESCAPE WHICH WAS PURCHASED IN 2001. WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY HE WAS NOTIFIED THAT IT WAS ON FIRE. UPON FURTHER INVESTIGATION, HE SAW BLACK SMOKE UNDER THE DASHBOARD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE; HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 06/02/10. *LJ ACCORDING TO THE POLICE REPORT, THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. UPDATED 09/28/10
Feb 01, 2010
Fire: 1
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE DRASTICALLY ACCELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE BRAKE PEDAL REQUIRED GREATER FORCE TO STOP THE VEHICLE AND THE STOPPING DISTANCE INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE THROTTLE WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS UNABLE TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL) DUE TO MODIFICATIONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 114,000.
Mar 11, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT 55 MPH, THE ABS WARNING LIGHT ILLUMINATED AND WOULD NOT SHUT OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 09/03/15*LJ
Jun 26, 2015
I HAVE A 2001 FORD ESCAPE. WHILE STAYING AT A HOTEL ON VACATION IN MARFA, TX, I WAS AWAKENED BY MY CAR ALARM GOING OF AT APPROXIMATELY 5:30 AM ON MAY 12, 2010. WHEN I WENT OUTSIDE TO TURN IT OFF, I FOUND SMOKE POURING OUT FROM UNDER THE HOOD. OUR NEIGHBOR CALLED 911, AND THE CAR CONTINUED TO SMOKE UNTIL THE FIRE DEPARTMENT ARRIVED. AS THE FIRE DEPT. WAS INSPECTING THE CAR, FLAMES DID APPEAR FROM THE ABS WIRING HARNESS AND MODULE. THE FIRE WAS EXTINGUISHED QUICKLY AND DAMAGE WAS CONFINED TO THE ABS HARNESS AND MODULE. I HAD RECEIVED A RECALL NOTICE FOR THE ABS HARNESS A COUPLE OF YEARS AGO, AND TOOK MY CAR TO A DEALERSHIP IN AUSTIN TO HAVE THE NECESSARY WORK PERFORMED. THAT WORK WAS PERFORMED ON AUGUST 6, 2008. WHEN I CONTACTED FORD TO LET THEM KNOW THAT MY CAR HAD CAUGHT FIRE EVEN THOUGH THE RECALL WAS PERFORMED, THEY INFORMED ME THAT THEIR RECORDS SHOWED THAT THE ABS HARNESS ON MY CAR WAS INSPECTED AND IT WAS DETERMINED THAT IT DID NOT NEED TO BE REPLACED. AS OF MAY 16, 2010, MY CAR IS STILL AT A FORD DEALERSHIP IN FORT STOCKTON, TX AND I AM AT HOME IN AUSTIN WAITING TO HEAR FROM FORD'S OFFICE OF GENERAL COUNCIL. *TR
May 17, 2010
Fire: 1
THE CAR WAS PARKED FOR ABOUT AN HOUR WHEN MY SISTER IN LAW SAW THE FIRE COMING OUT OF THE ENGINE AREA. I TURNED THE FIRE OFF WITH WATER. THE MASTER CYLINDER WAS COMPLETELY BURNED. ALL OF THE WIRES COMING OUT OF THE FUSE BOX AS WELL AS THE ABS WIRES. THE CAR WILL TURN ON BUT I CANT SHIFT IT INTO DRIVE. THE BRAKE FUSE ALSO BURNED OUT. *NM
Feb 25, 2007
Fire: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
AFTER STOPPING TO POSSIBLY TAKE A LEFT TURN, I REALIZED I NEEDED TO GO ONE MORE BLOCK SO I PRESSED THE GAS TO CONTINUE FORWARD. HOWEVER RIGHT AS I DID THAT THE LIGHT TURNED YELLOW SO I TOOK MY FOOT OFF THE ACCELERATOR AND PRESSED ON THE BRAKE INSTEAD. THE CAR SHOT FORWARD AT FULL THROTTLE AND THE CAR WENT THROUGH THE INTERSECTION AND THE RED LIGHT. THE STREET WAS CLEAR IN FRONT OF US AND I HAD A FULL LONG BLOCK TO TRY TO REGAIN CONTROL OF THE VEHICLE'S ACCELERATION. I CALMLY SHIFTED THE CAR INTO NEUTRAL AND WAS VERY SURPRISED THAT THE CAR CONTINUED TO ACCELERATE. I STARTED WORRYING AS THE CAR CONTINUED TO SPEED UP. I WAS ABLE TO SHIFT THE CAR IN REVERSE AND PARK (WHICH NORMALLY ISN'T POSSIBLE). ALL THE WHILE THE VEHICLE SPED UP. MY FOOT WAS ON THE BRAKE FOR ALMOST THE WHOLE BLOCK AND WASN'T SLOWING THE VEHICLE AT ALL. I DECIDED THAT SINCE THE TRANSMISSION AND BRAKES WERE NOT RESPONDING, THAT I MIGHT BE ABLE TO USE MY FOOT TO GET UNDER THE GAS PEDAL AND LIFT IT UP (BECAUSE IT FELT FROM THE FULL ACCELERATION LIKE IT WAS STUCK ON THE FLOOR). HOWEVER, THE PEDAL EASILY CAME OFF THE FLOOR BUT WOULD FLOP BACK DOWN AS SOON AS I MOVED MY FOOT OUT FROM UNDER IT. IT WAS DEFINITELY NOT STUCK BY A FOREIGN OBJECT OR FLOOR MAT THOUGH. HAD TO AVOID A PEDESTRIAN THAT WAS CROSSING THE STREET AND THE ROAD AHEAD WAS OBSCURED BECAUSE IT WENT DOWN A STEEP HILL SO I CHOSE TO TURN RIGHT. THE CAR ENDED UP HITTING THE CURB, HITTING 2 SMALL TREES. AND FLIPPING UPSIDE DOWN BEFORE ALSO HITTING A PARKED CAR. THE ENGINE CONTINUED TO "REV" AT HIGH SPEEDS, EVEN UPSIDE DOWN, FOR A FEW SECONDS BEFORE IT FINALLY CUT OFF. MY WIFE AND I WERE VERY LUCKY TO SURVIVE THIS INCIDENT AND TO NOT HAVE INJURED ANY OTHERS IN THE AREA. POSSIBLY PART OF : NHTSA CAMPAIGN ID NUMBER: 00V210001 FOR STUCK THROTTLE PROBLEMS. *TR
Feb 20, 2012
Crash: 1
I PURCHASED THIS FORD ESCAPE IN MARCH 2001 AND HAVE HAD NOTHING BUT PROBLEMS WITH IT SINCE. ON MARCH 26 2001, TWO DAYS AFTER I RECEIVED MY NEW VEHICLE, IT WOULDN'T START. THE SAME PROBLEM OCCURRED THREE MORE TIMES IN A PERIOD OF TWO WEEKS BEFORE I BROUGHT THE VEHICLE BACK TO THE DEALER ON APRIL 9 2001. THE DEALERSHIP REPLACED THE BATTERY WHICH WAS OBVIOUSLY DEFECTIVE. SINCE THEN I HAVE HAD NUMEROUS OTHER PROBLEMS WITH MY FORD ESCAPE. I REPORTED THAT THE THROTTLE WAS STICKING (5/17/02) AND IT WAS REPLACED, BUT IT CONTINUES TO HAPPEN. I ALSO REPORTED THAT THERE WAS A VIBRATION AND HESITATION WHEN SHIFTING GEARS AROUND 45 MPH (5/17/02). NOTHING WAS DONE AT THAT TIME TO REMEDY THE PROBLEM. I LATER (8/29/02) REPORTED THE SAME PROBLEM TO THE DEALER, BROUGHT THE VEHICLE BACK FOR SERVICE ON 9/27/02 AT WHICH TIME THE TORQUE CONVERTER WAS REPLACED. THERE IS STILL A HESITATION AND LOSS OF POWER AS I DRIVE THE VEHICLE. ALSO ON 5/11/02, THE "SERVICE ENGINE SOON" LIGHT CAME ON. THE FUEL EMISSIONS VALVE WAS REPLACED ON 5/17/02. ON 10/28/02, I REPORTED TO THE DEALER THAT MY VEHICLE ALMOST STALLED AT AN INTERSECTION ON 10/26/02 AND LATER THAT DAY IT WOULD NOT START. I ALSO TOLD THE SERVICE REPRESENTATIVE THAT THERE CONTINUED TO BE A "LOSS OF POWER" AS I DRIVE THE VEHICLE AT HIGHWAY SPEEDS. I BROUGHT THE ESCAPE BACK TO THE DEALER ON 10/30/02 AND THE TECHNICIAN FOUND "NOTHING WRONG" WITH THE VEHICLE FROM THE TESTS HE PERFORMED. I AM NOT SATISFIED WITH THESE RESULTS THERE IS SOMETHING OBVIOUSLY WRONG WITH THIS VEHICLE! DT
Nov 17, 2002
WHEN DRIVING OR IDLING, MY 2001 FORD ESCAPE HAS STALLED 7 TIMES IN THE PAST THREE WEEKS. THE AUTO HAS ONLY 8600 MILES. I FIRST TOOK IT TO THE FORD SERVICE SHOP, WHO REPLACED THE AIR FLOW VALVE AND THE IDLE REGULATOR, BUT THIS DID NOT SOLVE THE PROBLEM. THE CAR STALLED AGAIN TWO DAYS LATER. I RETURNED THE CAR TO THE SHOP WITHOUT ANY HELP FROM THE DEALER BECAUSE THE SHOP COULD NOT DUPLICATE THE PROBLEM. I EXPLAINED TO THE SHOP MANAGER THAT I HAD READ ON THE INTERNET THAT A PCM RELAY COULD BE THE CULPRIT. THE FROD DELAER SHOP VERY HESITANTLY REPLACED THE PART TODAY. I FEEL THIS IS A VERY SERIOUS PROBLEM BECAUSE I HAVE ALMOST BEEN HIT TWICE WHEN THE ENGINE HAS STALLED. I LOSE POWER STEERING AND POWER BRAKES, THUS LOSING CONTROL OF THE CAR. *AK
Oct 16, 2001
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
DT*: THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE HAD A ROUGH IDLE AND STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. AFTER A SHORT PERIOD OF TIME THE VEHICLE HAD THE SAME PROBLEMS AGAIN. THE VEHICLE STALLED AND WAS TOWED TO THE DEALER. THE DEALER REPLACED THE PCM BUT THIS DID NOT CORRECT THE PROBLEM. THE DEALER STATED THE WIRING UNDER THE DASH NEEDED REPLACED. THERE IS A NHTSA RECALL 04V165000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE PCM AND A NHTSA TSB ITEM #617976, REGARDING THE ELECTRICAL SYSTEM: WIRING UNDER DASH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL AND TECHNICAL SERVICE BULLETIN; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONSUMER WAS INFORMED THE VEHICLE HAD AN ELECTRICAL SHORT. UPDATED 04/11/06. *JB
Mar 09, 2006
1.) COMPLETE LOSS OF POWER AND ALL ELECTRICAL SYSTEMS WHILE VEHICLE WAS BEING OPERATED. VEHICLE REFUSED TO RESTART; AND 2.) GEAR STICK SHAKES OR SHIMMERS VIGOROUSLY WHEN ENGAGED IN THIRD (3RD) GEAR.
Oct 12, 2001
1.) COMPLETE LOSS OF POWER AND ALL ELECTRICAL SYSTEMS WHILE VEHICLE WAS BEING OPERATED. VEHICLE REFUSED TO RESTART; AND 2.) GEAR STICK SHAKES OR SHIMMERS VIGOROUSLY WHEN ENGAGED IN THIRD (3RD) GEAR.
Oct 12, 2001
PARKING BRAKE
3 complaints
EMERGENCY BRAKE CABLE FAILURE ON 2001 FORD ESCAPE. *NM
Feb 27, 2006
PREMATURE FAILURE OF FRONT BRAKE ROTORS ON 2001, 2002 FORD ESCAPE/MAZDA TRIBUTE SUV'S. EVIDENTLY THE ROTORS ARE INSUFFICIENTLY HARDENED AND WEAR VERY RAPIDLY, REQUIRING REPLACEMENT AT 35,000 MILE INTERVALS. IF REPLACEMENT BRAKE PADS WERE INSTALLED WITHOUT REPLACING THE ROTORS. ROTOR FAILURE COULD RESULT BECAUSE OF TOO MUCH ROTOR MATERIAL BEING WORN AWAY. TS
Jan 17, 2003
THE CONSUMER STATED THAT THE EMERGENCY BRAKE WILL STAY UP WILL NOT GO DOWN. PLEASE FILL IN ADDITIONAL INFORMATION DEARLER IS AWARE OF THE PROBLEM.
Dec 30, 2002
STEERING,ENGINE AND ENGINE COOLING
3 complaints
DT: 2001 FORD ESCAPE. THE CONSUMER FOUND A RECALL ON LINE, THIS RECALL DID NOT PERTAIN TO THIS VEHICLE DUE TO VIN. WHEN DRIVING, THE VEHICLE DIED, POWER STEERING MALFUNCTIONED, AND THE VEHICLE WAS HARD TO CONTROL. THE VEHICLE WILL NOT KEEP A IDLING. . THE VEHICLE IS CURRENTLY AT THE DEALERSHIP, AND THEY HAVE NOT YET CONTACTED THE CONSUMER. THE PROBLEM STARTED TWO WEEKS AGO, ON AUGUST 30, 2005. THE CONSUMER STATED IT HAPPENED APPROXIMATELY TEN TIMES. *AK
Sep 13, 2005
ON 02/11/2002 TRAVELING AT 35MPH GOING TO WORK MADE A LEFT TURN AND TRUCK SUDDENLY STARTED TO STALL. ACCELLERATION BEGIN TO DECREASE AND A LOUD ROARING OR GRINDING SOUND WAS COMING FROM UNDER THE CAR. PULLED OVER DUE TO DECREASE IN ACCELERATION AND STOPPED CAR. TURNED CAR OFF AND ON AGAIN AND STARTED TO ACCELERATE AND CAR WOULD NOT GO ABOVE 35MPH. FINALLY MADE IT TO DEALERSHIP. DEALER LOOKED AT CAR AND DETERMINED IT WAS THE STEERING ASSEMBLY AND REPLACED. ON 03/14/02 WENT OUT TO START CAR AND DROVE 35 MPH ENGINE LIGHT CAME ON AND STAYED ON THE REMAINING OF DAY. TOOK TO DEALER THE NEXT DAY DUE TO LIGHT STILL ON, DEALER REPLACED PART INDICATING SWITCH CHIP BAD. ON 07/25 AND 07/ 29 CAR FAILS TO START AFTER AN EXTENDED PERIOD OF DRIVING HAS DONE THIS ON SEVERAL OCCASION AND HAVE CALLED DEALER TO BRING VEHICLE IN TO LOOK AT ON 08/01/02. VEHICLE STALLS AT 35 -40 MPH ON SEVERAL OCCASIONS. NOT HAPPY WITH VEHICLE PROBLEMS AND FEEL THESE DEFECTS CAN BE A DANGER TO ME AND OTHER DRIVERS ON THE ROAD. FORD SHOULD DO THERE BEST TO REPLACE PARTS AND ACCOMODATE THEIR CONSUMERS FOR TIME AND HEADACHES.*AK
Jul 30, 2002
THE SUV WAS PURCHASED NEW IN MID-DECEMBER 2000. ON 9/7/07, I WAS SLOWING DOWN, ON A DOWNHILL SLOPE, TO MAKE A RIGHT TURN WHEN THE SUV SHUT ITSELF OFF AND THE STEERING COLUMN LOCKED UP. IT HAD 1/3 TANK OF GAS. I SHIFTED THE AUTOMATIC INTO PARK, TURNED THE KEY, THE CAR STARTED AND I EXTRICATED MY 7 YEAR OLD SON AND MYSELF FROM THE BUSY INTERSECTION AND FROM THE MOUTH OF ON-COMING TRAFFIC (WE LANDED IN THE LEFT TURN LANE, MUCH TO A JEEP'S DISMAY). I DROVE SLOWLY TO MY SON'S SCHOOL (3 BLOCKS DOWN), THEN TO WORK WHERE I NOTIFIED FORD VIA IT'S 800 NUMBER. I MADE AN APPOINTMENT FOR THAT AFTERNOON WITH THE DEALERSHIP TO HAVE THE CAR FIXED. I LEFT THE CAR WITH THE DEALERSHIP. ON 9/8/01, I CALLED AND THE DEALERSHIP SAID THE CAR WAS READY. I ASKED THE SERVICE MANAGER TO REVIEW THE REPAIRS WITH ME & MY HUSBAND AND TO EXPLAIN WHY THE REPAIR "FIXED" THE PROBLEM. HE SAID THEY REPLACED A VALVE WHICH CONTROLS AIR FLOW. HE SAID THIS WOULD CAUSE THE CAR TO SHUT OFF, ESPECIALLY IF I HAD BEEN ENGAGING THE BRAKES WHEN THE CAR SHUT OFF. I WAS ENGAGING THE BRAKES WHEN IT SHUT OFF, SO I ACCEPTED THIS EXPLANATION. I PACKED MY 7 YEAR OLD INTO THE SUV AND LEFT. WITHIN 7-10 MILES, THE CAR SHUT ITSELF OFF, AGAIN (ONLY 26 HOURS AFTER THE FIRST INCIDENT AND THE SUPPOSED "FIX")! THIS TIME I WAS ACCELERATING UP A SEMI-STEEP INCLINE. MY EYES WERE FORWARD. I NOTICED OUT OF THE BOTTOM OF MY FIELD OF VISION A RED GLOW. I LOOKED DOWN AND THE OIL LAMP WAS GLOWING. I JUST HAD THE OIL CHANGED WITHIN 1,000 MILES AND THE CAR WAS JUST AT THE DEALERSHIP THAT MORNING, SO THAT COULDN'T BE A PROBLEM. I THEN NOTICED THAT ALL OF THE OTHER DASHBOARD LIGHTS (MOST IN WHITE LIGHT) ALSO WERE LIT UP. AT THAT POINT, THE STEERING BEGAN TO LOCKED UP AND THE CAR SLOWED TO A STOP. I MANAGED TO MANEUVER THE SUV TO THE COMMUNITY CENTER'S DRIVEWAY ON THE RIGHT. WE NARROWLY MISSED BEING MOWED DOWN BY A VAN WHICH HAD GAINED SIGNFICANT MOMENTUM HAVING JUST SWOOPED DOWN THE DOWNGRADE AND WAS RACING UP THE INCLINE. 1/4 TANK GAS.
Sep 10, 2001
Injuries: 1
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
3 complaints
WHILE DRIVING. THE VEHICLE STALLED. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE AFTER PUMPING THE ACCELERATOR PEDAL. PLEASE PROVIDE MORE INFORMATION. *JB THE CONSUMER COULD NOT CONTROL THE VEHICLE DUE TO LOSS OF POWER IN THE STEERING WHEEL AND NO BRAKES. *TC
Sep 28, 2004
ENGINE STALLED WHILE GOING DOWNHILL, POWER BRAKES AND STEERING WENT OUT SO VERY HARD TO CONTROL ON AN INCLINE. SEEMS TO BE A COMMON PROBLEM WITH THE EXACT SAME SITUATIONS WITH THIS VEHICLE.
Oct 30, 2001
DRIVING AROUND 40MPH, AND CAR HAS STALLED THREE TIMES ON ME NOW WITH LOSS OF STEERING AND BRAKES, MOST RECENTLY ON 10/11/2001. FORD SAYS THEY DON'T KNOW WHAT IS WRONG.*AK
Oct 12, 2001
STEERING,SERVICE BRAKES, HYDRAULIC
3 complaints
CONSUMER COMPLAINED ABOUT A BRAKE SYSTEM PROBLEM. CONSUMER HAD TO REPLACE THE BRAKES, ROTORS, AND TIE RODS EVERY 10,000 MILES. *AK
Feb 11, 2004
UPON DRIVING DOWNHILL CAR DISENGAGED.LOST POWER STEERING AND BRAKES.ANUAL BRAKES AND STEERING ALSO FAILED.*AK
Oct 28, 2003
Crash: 1
DANGEROUS SITUATION REGARDING 2001 FORD ESCAPE.*MR THE CONSUMERS BRAKE FLUID SYSTEM WAS CONTAMINATED. THE DEALER WAS NOTIFIED TO HAVE REPAIRS MADE. *CB THE CONSUMER NOTICED THE BRAKE PEDAL WAS CONTINUOUSLY GETTING LOWER TO THE FLOOR AND STOPPING BECAME INCREASINGLY DIFFICULT. THE VEHICLE ALSO HAD A POWER STEERING LEAK.*JB
Oct 15, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
WHILE TRAVELING TO WORK TODAY, MY 2001 FORD ESCAPE STALLED FOUR TIMES WHILE DRIVING. EACH TIME, I WAS GOING BETWEEN 20-35 MPH AND THE CAR JUST COMPLETELY SHUT OFF. THIS IS EXTREMELY DANGEROUS AS I HAVE A YOUNG SON WHO WAS RIDING WITH ME AT THE TIME. THE DEALER STATED THEY HAVE HAD NUMEROUS CARS DO THIS. *LA
Nov 19, 2003
DRIVING CAR WHEN IT STOPPED RUNNING WITHOUT ANY NOTICE. ENGINE JUST STOPPED. *NLM
Jun 18, 2003
NAR 1/29/2003. THE CONSUMER HAD A HITCH ADDED TO THE VEHICLE, HOWEVER, WHILE DRIVING THE CONSUMER WAS UNABLE TO STEER THE VEHICLE WHICH HAS STALLED 3 TIMES. *JB
Jan 10, 2003
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
I'VE RECENTLY GOT A NEW BATTERY, O2 SENSOR AND ALTERNATOR AND MY CAR KEEPS SHUTTING OFF IN DRIVE.
Aug 25, 2019
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE SHOOK, STALLED, AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V175000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 09/08/16*LJ *TR
Jul 14, 2016
SERVICE BRAKES, HYDRAULIC,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT. THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH SEVERE RUST ON THE SUBFRAME, MAKING THE VEHICLE UNSAFE TO DRIVE. THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) IN WHICH A CROSS BAR WAS INSTALLED UNDER THE SUBFRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Mar 28, 2017
MASTER CYLINDER COMPLE FAILURE. ALSO, 4 DOOR HANDLES HAD TO BE CHANGED.
Feb 11, 2002
POWER TRAIN,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING DIFFERENT SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND DEPRESSED THE BRAKE PEDAL, WHICH CAUSED THE VEHICLE TO JERK AND CONTINUE NORMAL DRIVING. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG HAD BUBBLES AND APPEARED AS THOUGH IT WOULD EXPLODE. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
Jun 29, 2016
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE REVERSING FROM A RESIDENTIAL DRIVE WAY. THE GEAR FAILED TO SHIFT OUT OF REVERSE AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE, CRASHING INTO A PARKED VEHICLE. THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE RIGHT SIDE LOWER BACK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS NOT DIAGNOSED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 109,050.
Aug 09, 2013
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE KEY WAS OUT THE IGNITION SWITCH, THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Oct 15, 2015
THE BRAKE MASTER CYLINDER CAP LEAKS BRAKE FLUID AND THE FLUID RUNS DOWN THE WIRING AND DOWN THE FIREWALL OF THE ENGINE COMPARTMENT. THE BRAKE FLUID HAS CORRODED THE PAINT OFF OF THE FIREWALL, AND THEN THE FLUID GETS HOT AND SMOKES. BECAUSE THE FLUID RUNS DOWN THE WIRING, THE VEHICLE IS ALSO HAVING ELECTRICAL PROBLEMS. FORD HAS A RECALL 11S24 FOR VEHICLES OF THE SAME YEAR WITH THE SAME PROBLEM, BUT THEY SAY THAT OUR VEHICLE IS NOT INCLUDED EVEN THOUGH THE MASTER CYLINDER CAP CLEARLY LEAKS. THEY WON'T LOOK AT THE VEHICLE UNLESS WE PAY $85 TO HAVE IT DIAGNOSED. WE WOULD LIKE TO HAVE THIS VEHICLE ADDED TO THE RECALL.
May 21, 2012
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE KEY FOB FAILED TO FUNCTION PROPERLY. AS A RESULT, THE CONTACT WAS UNABLE TO UNLOCK AND LOCK THE HATCH DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Mar 19, 2015
THE TRUNK-DOOR (5TH DOOR) CANNOT BE OPENED WHEN EXPOSED TO THE SUN OR TEMPERATURE IS WARMER. IT CAN ONLY BE OPENED AFTER IT IS COOLER IN THE EVENING OR AT NIGHT. THE REAR-LEFT- PASSENGER-DOOR LOCKED AND CANNOT BE OPENED AT ALL. NOW PASSENGERS HAVE TO ENTER AND EXIT THE VEHICLE USING ONLY ONE RIGHT-PASSENGER-DOOR. THIS IS A SAFETY ISSUE AND A VERY INCONVENIENT ONE. PLEASE HELP!!!!! *TR
May 12, 2012
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
2 complaints
IN 2001 FORD ESCAPES A MISFIRE OCCURS AND CAUSE THE FUEL MILEAGE TO DECREASE. IT ALSO CAUSES THE CAR TO SHUTTER AT IDLE WHEN IT IS COLD. AFTER CHECKING MESSAGE BOARDS IT APPEARS THAT MORE THAN A HANDFUL ARE HAVING THE SAME EXACT ISSUE AND DESPITE CHANGING ANY PARTS ACCEPT THE CONNECTORS AND PCM THE ISSUE STILL OCCURS. THE NUMBER OF CARS EFFECTED BY THIS IS MORE THAN JUST A COINCIDENCE AND SHOULD BE LISTED AS A FACTORY DEFECT. *TR
Jan 30, 2015
AFTER DRIVING FOR APPX 19 MILES, STOPPED AT MY DESTINATION AND PUT CAR IN PARK. ENGINE STARTED RACING TO APPX 3000-4000 RPM. TAPPED GAS PEDAL TO SEE IF I COULD MAKE IT STOP, WHICH I COULDN'T (IT CONTINUED TO RACE FOR A FEW MOMENTS). AT THIS POINT I JUST TURNED IGNITION OFF. STARTED CAR BACK UP AND EVERYTHING WAS NORMAL AGAIN. *TR
Jul 19, 2012
STEERING,SUSPENSION
2 complaints
NHTSA 14V165/ FORD 14S02- BROUGHT 2001 FORD ESCAPE TO FORD DEALER WITH STEERING FAILURE DUE TO FAILURE OF LOWER CONTROL ARM SEPARATION AT SUB FRAME. CAR WAS NOT DRIVABLE. WAS TOLD THAT RECALL COVERED BRACKET TO SECURE CONTROL ARM IN CASE OF STEERING FAILURE. STEERING HAD ALREADY FAILED. WAS TOLD SUB FRAME ASSEMBLY WAS ROTTED & SEPARATED. I HAVE PHOTOS. FORD DEALERSHIP ATTEMPTED TO REPLACE SUB FRAME UNDER RECALL PROTOCOL BUT WAS PREVENTED BY FORD REPS FROM DOING SO BECAUSE THE SEPARATION WAS NOT EXCESSIVE ENOUGH TO MEET CRITERIA. THE LOWER CONTROL ARM WAS OFF ON SEPARATION, THE FRONT WHEEL WAS COMING OFF, BUT THAT WASN'T ENOUGH. I WAS TOLD THAT THE BRACKET PLACEMENT UNDER RECALL WAS THE REMEDY TO PREVENT STEERING FAILURE. BUT THIS IS AFTER THE FACT, THE STEERING AND CONTROL ARM HAD ALREADY FAILED AND WERE UNSUSTAINABLE BECAUSE THE BRACKET AT THIS TIME COULDN'T HELP. THE RECALL I WAS TOLD WAS TO PREVENT LOSS OF CONTROL OF STEERING IF PARTS FAILED AND NOT TO REPLACE SUB FRAME. SUB FRAME AND LOWER CONTROL ARMS(LEFT & RIGHT) WERE REPLACED AT MY EXPENSE SO THAT I DID NOT HAVE TO JUNK CAR. CAR WAS AT DEALERSHIP TEN DAYS, NO LOANER CAR OR RENTAL WAS REQUESTED, BUT NOT OFFERED EITHER. MULTIPLE CALLS TO FORD MOTOR COMPANY YIELDED NO RESULTS, THEY APPROVED THE DEALERSHIP TO APPEAL THE DECISION TO NOT REPAIR THE VEHICLE FROM THE RECALL DEPARTMENT BUT I WAS TOLD THAT ONCE THEY DENY A REPAIR , THEY NEVER RESCIND A DECISION. MY ISSUE IS, WHAT ARE WE DOING? BLOGS ON SAME ISSUE SHOW NUMEROUS REFUSALS TO REPAIR THESE VEHICLES BY FORD MOTOR COMPANY. THESE ARE SPECIFIC VEHICLES IN SPECIFIC AREAS THAT THEY KNEW OF THE SITUATIONS AND FAILURES, IT IS NOT ISOLATED. I'D LIKE TO GET SOME COMPENSATION TOWARDS THE COST OF THIS VERY PRICEY REPAIR. PLEASE ADDRESS THIS FOR OTHERS WITH SAME CRITICAL SITUATION. *TR
Sep 09, 2014
WHILE TRAVELING AT 20-25 MPH STEERING PULLED SHARPLY TO LEFT. REAR WHEELS LOCKED, CAUSING VEHICLE TO TRAVEL ACROSS LAINS, HITING STEERING WHEEL UNLOCKED. PLEASE PROVIDE FURTHRE INFORMATION.*AK
Mar 22, 2001
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED AND FAILED TO SLOW DOWN, EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND ITS REAR END CRASHED INTO A TREE. A FOUR YEAR OLD PASSENGER SEATED IN THE REAR WAS FATALLY INJURED DUE TO THE MASSIVE IMPACT TO THE VEHICLE. THE DRIVER LOST CONSCIOUSNESS AND SUFFERED A MINOR CONCUSSION. THE FRONT SEAT OCCUPANT SUSTAINED A SPINAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE FACILITY. THE VEHICLE WAS INCLUDED IN THREE RECALLS UNDER NHTSA CAMPAIGN NUMBER: 00V210001 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN ID NUMBER: 07E023000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALLS AND EXPERIENCED THE CONSEQUENCES MENTIONED IN EACH RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 14, 2014
Crash: 1
Injuries: 3
VEHICLE WAS APPROACHING INTERSECTION W/ STOP SIGN. VEHICLE WOULD NOT SLOW. DRIVER REPORTED 'NO BRAKES'. BRAKES, DISKS, WERE REPLACED 5 WEEKS PRIOR AND WERE APPARENTLY IN WORKING ORDER. SUSPICION THAT THROTTLE MAY HAVE STUCK OPEN, RESULTING IN INABILITY TO SLOW WITH BRAKES. VEHICLE WAS IN FRONTAL, T-BONE CRASH, TWO VEHICLES TOTAL LOSS WITH INJURIES. *TR
Jul 28, 2012
Crash: 1
Injuries: 5
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
ON FRIDAY AUG 31.2013 I WAS COMING UP A HILL ON SOUTH BOUND HIGHWAY 92 WHEN I ACCELERATED AND THERE WAS A DEER SO I TRIED TO SLOW DOWN AND MY BRAKES WOULDN'T WORK I AGAIN HIT THE BRAKES WENT TO THE FLOOR AND THE VEHICLE LOST CONTROL AND ACCELERATED I HIT THE DITCH NO BRAKES ALL THE WAY TO FLOOR AND THE CAR WAS STILL SPEEDING OUT OF CONTROL LIKE IT WAS DRIVING ITSELF. BRAKES *TR
Sep 09, 2013
Crash: 1
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. UPDATED 09/19/12*LJ UPDATED 09/19/2012 *JS
Aug 07, 2012
Crash: 1
Injuries: 2
SERVICE BRAKES, ELECTRIC
2 complaints
JUST TO PUT A LITTLE UPDATE ON MY POSTING, WE WERE CUSSED OUT BY THE DEALERSHIP AND AFTER THE DEALER TOLD US TO BRING THE TRUCK IN, WHICH WE DID ON OUR OWN EXPENSE NOT THEIRS WE HAD IT TOWED THERE, THE MECHANIC THAT WAS SUPPOSED TO INSPECT IT TOLD US TO'!@#$% OFF AND MADE US LEAVE. SO WE CONTACTED THE ACTUAL OWNER OF THE DEALERSHIP AND HE CALLED THE DEALER, DEALER CALLED US BACK AND CUSSED US OUT FOR GOING ABOVE HIS HEAD AND TOLD US IF WE WANTED SOMETHING DONE ABOUT THE TRUCK TO CONTACT A LAWYER CAUSE HE ISN'T DOING ANYTHING. LISTEN HERE FORD,GROW THE '!@#$% UP AND START TAKING RESPONSIBILITY FOR YOUR FAULTS! USED OR NOT YOUR DEALERS ARE RESPONSIBLE FOR WHAT THEY SELL ON THEIR LOT THAT HAS THE POTENTIAL TO BE LIFE THREATENING! FORD SHOULD BE THE ONES GOING UNDER, NOW WERE STUCK WITH A 5 THOUSAND DOLLAR PIECE OF '!@#$%, WE SHOULD HAVE BOUGHT A CHEVY, ATLEAST THOSE ARE BUILT TO LAST, NOT A FORD, ALL THEY ARE IS A GUARANTEED PLACE TO SELL UNSAFE JUNK! I HOPE THIS ECONOMY EATS YOU ALIVE, YOU MIGHT HAVE GOTTEN MY FAMILY FOR THE MONEY, BUT IN THE END KARMA WILL GET YOU! I READ SO MANY REPORTS, WE GO TO YOU TO BUY A SAFE AND RELIABLE VEHICLE, HAHA YOUR COMPANY IS A JOKE!!!!! I CANT WAIT TO SELL OR DESTROY THIS JUNK OF A TRUCK AND GET SOMETHING THAT ACTUALLY STOPS! GO CHEVY!! ATLEAST CHEVY FIXED THE ACTUAL PROBLEMS WHEN THEY GOT THE BAIL OUT. THEY FIXED THE ABS PROBLEMS. ANYONE THAT HAS A FORD BETTER KEEP YOUR EYE ON THE ABS, TONE RINGS AND THE ABS CONTROL MODULE. THERE IS AN OBVIOUS RECALL THAT NEEDS TO BE DONE ON ALL OF THEM AND ITS A SHAME WE CAN ALL SEE THAT YET THEY CANT, ALL THEY ARE OUT FOR IS NUMBER ONE, ONCE THEY GET THE CASH, YOU ARE OUT A CAR. I THINK WE SHOULD ALL GET TOGETHER AND FORM A LAWSUIT AGAINST THEM. ONE PERSON IS MINUTE, HOWEVER, A CROWD IS A BIG VOICE TO BE HEARD! AND FROM WHAT I SEE, THERE ARE PLENTY OF PEOPLE THAT HAVE PROBLEMS WITH THIS COMPANY! I DRIVE 1970S TRUCKS WITH LESS PROBLEM THEN THE 2001 ESCAPE. MAKIN JUNK TO GET A QUICK DOLLAR! SHAME SHAME *TR
Nov 17, 2009
Injuries: 1
WE WERE HEADING HOME AFTER GETTING OUR DINNER, APPROACHED A STOP LIGHT AND APPLIED THE BRAKES, I THEN NOTICED THE TRUCK WASN'T STOPPING AND THE BRAKE PEDAL WAS STIFF. I HIT THE BRAKES AGAIN, STILL NOTHING, AGAIN HIT THEM AS HARD AS I COULD, STILL NOTHING, SO I SWERVED TO MISS THE VAN INFRONT OF ME AND HIT A TELEPHONE POLE. WE WERE GOING APPROXIMATELY 35 MPH AND THERE WAS NO SIGNS OF BRAKING ON PAVEMENT OR BRAKING ON THE GRASSY AREA LEADING UP TO THE TELEPHONE POLE. WE HAVEN'T HAD PROBLEMS LIKE THIS BEFORE, OUR BRAKES WOULD VIBRATE EVERY ONCE IN A WHILE WHEN APPLIED. THIS WAS THE FIRST TIME WE'VE HAD COMPLETE LOSS OF BRAKES. MY FIANCE RESULTED IN BRUISES ON HER FACE AND BACK SPASMS. MY ONE YEAR OLD DAUGHTER WAS ALSO IN THE CAR AND HAD NO INJURIES, HOWEVER, IT TOOK US MONTHS TO GET HER TO BE CALM IN THE CAR. WE ENDED UP HAVING TO BUY A NEW CARSEAT AFTER JUST PURCHASING A FEW MONTHS BEFORE AND I RECEIVED A FAILURE TO CONTROL CITATION. I CONTACTED FORD AND THEY PUT MY COMPLAINT INTO FORD LEGAL GROUP. I WAS UPSET BECAUSE NONE OF THE AIRBAGS WENT OFF, HAD I BEEN FIVE MORE MINUTES DOWN THE ROAD WE WOULD HAVE BEEN IN A 55 MPH ZONE. I WAS FURIOUS THAT THE DEALERSHIP SOLD ME THIS VEHICLE AFTER SWEARING UP AND DOWN THAT IT WAS ONE OF THE SAFEST ON THEIR LOT. WE HAVE YET TO HEAR ANYTHING FROM FORD, WE HAVE RECEIVED A LETTER FROM THEM LECTURING US ON THE USAGE OF THE AIRBAGS, HOW THEY ARE MEANT TO PREVENT FATALITIES NOT INJURIES. OUR INITIAL COMPLAINT WAS THE VEHICLE DID NOT STOP! THE OWNER OF THE DEALERSHIP FEELS HE'S NO LIABLE BECAUSE WE BOUGHT USED WITH NO WARRANTY. HOWEVER, THAT DOES NOT EXCUSE FROM SELLING MULTIFUNCTIONAL VEHICLE. WE HAVE FOUGHT WITH THE DEALERSHIP AND LEGAL GROUP. THE DEALERSHIP IS GOING TO HAVE IT INSPECTED TO SEE WHAT CAUSED IT. BUT HE WANTS US TO PAY FOR IT AND I DON'T FEEL WE SHOULD. HAVEN'T WE PAID ENOUGH WILL ALL THE CRAP THIS VEHICLE HAS CAUSED? *TR
Oct 17, 2009
Crash: 1
Injuries: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
MAR 27 HAD 2001 FORD ESCAPE IN DEALERSHIP FOR OIL LEAK AND ENGINE HESITATION. LEAK NOT FIXED ON 1ST TIME TAKEN TO DEALER. #3 COIL, INTAKE GASKETS REPLACED & TUNEUP DONE FOR HESITATION. MAR 31 VEHICLE TAKEN BACK FOR SAME PROBLEMS, #4 COIL WAS REPLACED AND WAS TOLD NO OIL LEAK, ALSO TOLD ENGINE NOT SUPPOSED TO BE WASHED AND WATER BLEW OUT #4 COIL. ON THE WAY HOME, STILL SMELLED BURNING OIL & ENGINE HESITATION STILL FELT. CALLED DEALERSHIP, WAS TOLD TO LET THE CAR SIT FOR A DAY. CAR SAT FOR 2 DAYS. CAR STILL DROVE THE SAME, OIL LEAK & HESITATION STILL THERE. TOOK VEHICLE STRAIGHT BACK TO THE DEALERSHIP, ON THE WAY THERE VEHICLE HAD NO POWER AND WOULD NOT GO FASTER THAN 15MPH. THEN THE EGR VALVE BLEW. AND I LIVE 2 MILES FROM THE DEALERSHIP. DEALERSHIP HAD THE VEHICLE FROM APR 1 TO APR 15. NOW I WAS TOLD THE CATALYTIC CONVERTERS ON THE MANIFOLDS ARE PLUGGED UP AND THIS IS CAUSING THE HESITATION AND THE OIL LEAK WAS FROM THE TIMING CHAIN COVER. DEALERSHIP HAD TO REMOVE THE ENGINE TO REPLACE THE GASKET. WAS TOLD THEY DON'T KNOW HOW THEY MISSED THIS LEAK THE OTHER 2 TIMES I TOOK THE VEHICLE IN FOR THIS LEAK. ONLY THING THE WARRANTY COVERED IS THE OIL LEAK. FEDERAL MANDATED EMISSION LAW IS 8YRS OR 80,000 MILES. VEHICLE IS IN THE 8 YEARS AND @ 75,500 MILES. FORD REFUSES TO DO ANYTHING ABOUT THE CONVERTERS. TOOK ESCAPE TO LOCAL MECHANIC APR 17. EXHAUST INSPECTION SHOWED ONLY THE REAR CATALYTIC CONVERTER PLUGGED (REPLACED NOW). #4 & #6 COILS NOT FIRING. COILS WORK CONNECTED IN OTHER SPARKPLUG LOCATIONS. WIRING FOR COILS NOT WORKING. THESE COIL LOCATIONS WORKED PRIOR TO GOING BACK TO DEALERSHIP. MECHANIC SAID I SHOULD SUE THE DEALERSHIP FOR MISDIAGNOSIS AND BREAKING ADDITIONAL ITEMS WHEN ENGINE WAS REMOVED. MECHANIC ALSO RAN DIAGNOSTIC, NO CODES COMING UP, DEALERSHIP RESET PCM TO OLD PROGRAMMING, SO VEHICLE NOW HESITATES & DIES. WIFE STILL WANTS TO KEEP VEHICLE. TOLD HER NO. ALREADY SHOPPING FOR ANYTHING OTHER THAN FORD. *TR
Apr 19, 2009
AUTO STALLED WHILE GOING 30 MPH ON A SLIGHT INCLINE. AUTO LOST ALL POWER STEERING AND ELECTRICAL. IT WAS LUCKY THAT NO ONE WAS AROUND (EARLY MORNING). WE HAD TO COAST TO SIDE, AND BECAUSE WE DIDN'T HAVE POWER STEERING I HIT THE CURB PRETTY HARD. ON THE WAY HOME IT DID THE SAME THING AT ABOUT 40 MPH. WILL TAKE THIS TO MARKEL FORD IN OMAHA, NE FOR FIX. WE HAVE 44,000 MILES, AND IF FORD CANNOT GET THIS FIXED IT WILL BE TIME TO SELL. THIS WILL BE MY FIRST AND LAST FORD, IF I HAVE TO PAY FOR THIS FIX. NOW I KNOW WHY MY FATHER TOLD ME TO BUY A TOYOTA. *LA
Jan 24, 2004
Crash: 1
SUSPENSION,ENGINE AND ENGINE COOLING
2 complaints
(2007) WHILE DRIVING MY VEHICLE, THE ENGINE-COOLING SYSTEM-LOW COOLANT WARNING INDICATOR LAMP ILLUMINATES AND AFTER CHECKING THE COOLANT RESEVOIR WHICH WAS AT PROPER LEVELS. DELAER NOTIFIED ME THAT THE COOLANT SENSOR AS BAD AND NEEDED TO BE REPLACED COSTING $300. (2007) WHILE DRIVING OR PARKED, AFTER TURNING THE STEERING WHEEL LEFT OR RIGHT, THERE WOULD BE A LOUD SQUEAK OR SCREEHING SOUND COMING FROM THE TIRE AREA. DEALER NOTIFIED ME THAT THE AXLE ROD NEEDED TO BE REPLACED COSTING OVER $300. (2006) LAST YEAR THERE WAS A CHECK ENGINE LIGHT ON WHICH WAS CAUSED BY A MALFUNCTIONING ENGINE COIL #5 WHICH BURNED OUT MY SPARK PLUG. THAT COST WAS OVER $700. THERE WERE SEVERAL OTHER PROBLEMS WITH THEIS VEHICLE BUT TOO MANY TO NAME. *NM
Jan 09, 2007
WHEN CONSUMER STARTS UP VEHICLE IT HESITATES/STALLS. CONSUMER HAD TAKEN VEHICLE DEALER TO CHECK BECAUSE OF ITS PULLING TO THE LEFT. CONSUMER WAS NEVER BEEN TOLD WHY VEHICLE STALLS.*AK
Jun 14, 2002
STEERING,ELECTRICAL SYSTEM
2 complaints
WHILE MAKING A RIGHT TURN INTO THE PARKING GARAGE VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT COMPUTER SENSOR CRANK, AND IDLER ARM NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Oct 01, 2004
WHILE DRVING STEERING WHEEL LOCKED UP AND THEN VEHICLE STALLED, ALMOST CAUSING AN ACCIDENT. VEHICLE WAS CHECKED BY DEALER, WHO ADVISED CONSUMET THAT THEY COULD NOT FIND ANY PROBLEM.*AK
Jul 19, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
2 complaints
THE TRANSMISSION ON MY 2001 FORD ESCAPE, WENT OUT I HAD 58,000 MILES ON THE TRUCK. HAD TO PUT IN A NEW TRANSMISSION. NOW 4 MONTHS LATER, THE ENGINE LIGHT COMES ON. THE ENGINE COOLANT WARNING LIGHT KEEPS COMING ON EVEN THOUGH IT IS FULL. ALL OF THE LIGHTERS/SUN ROOF HAVE NO POWER TO THEM THEY ALL QUIT. I HAVE REPLACED ALL FUSES, WITH NO LUCK. NOW THE ALL LIGHTS ON THE RADIO ARE GONE, BUT THE RADIO STILL WORKS. *AK
Sep 08, 2004
I PURCHASED 2001 USED VEHICLE FROM HERTZ CAR SALES WITH 27,000+ MILES. TRANSMISSION HAD TO BE REPLACED SECOND WEEK WE HAD VEHICLE. ALSO REALIZED THAT AC/HEATING SYSTEM HAD "WHISTLE" WHICH COULD NOT BE TURNED OFF. MAJOR PROBLEM HAS VEHICLE STALLING WHILE DRIVING, LOSING ALL POWER, BRAKES, ETC. FORTUNATE NOT TO HAVE BEEN REAR-ENDED. FORD DEALER HAS WORKED ON PROBLEM, REPLACING TRANSMISSION, FIXING AC/HEAT SYSTEM AND ATTEMPTED TO REPAIR THE "STALLING" PROBLEM. THOUGHT IT HAD BEEN REPAIRED, HOWEVER, IT HAPPENED AGAIN YESTERDAY. CAR AT FORD DEALER ONCE AGAIN. IT IS STRANGE TO ME THAT THEY DO NOT COMMENT THAT THIS HAS HAPPENED NOT ONCE BUT MANY HUNDRED TIMES! I DEFINITELY FEEL THERE IS A MAJOR PROBLEM WITH THE ESCAPE STALLING AND BEING UNABLE TO CONTROL. AS WE DRIVE ON MOUNTAIN ROADS, THIS COULD CAUSE A MAJOR ACCIDENT. FORD HAS CERTAINLY LOST MY FUTURE BUSINESS BY NOT FACING THIS VERY SERIOUS PROBLEM. MUST THERE BE FATALITIES BEFORE THEY ACT? *JB
Mar 26, 2003
FUEL SYSTEM, OTHER
2 complaints
ON TWO SEPARATE OCCASSIONS (04/23/04 & 04/30/04) MY 2001 FORD ESCAPE JUST STOPPED RUNNING WITH NO WARNING WHAT SO EVER. AFTER THE 1ST INCIDENT A RECALL REPAIR WAS COMPLETED (DRIVETRAIN MODULE) AND THOUGHT TO HAVE FIXED THE PROBLEM. EXACTLY A WEEK LATER THE VEHICLE JUST STOPPED RUNNING AGAIN. THE DEALERSHIP COULDN'T BE CERTAIN, BUT THE PROBLEM SEEMED TO BE A FAULTY FUEL PUMP. THE REPAIR WAS MADE, COSTING NEARLY $500, AND SO FAR NO PROBLEMS. HAD THIS PROBLEM OCCURRED ON A BUSY INTERSTATE, THE OUTCOME COULD HAVE BEEN VERY DISASTROUS. *AK
May 11, 2004
THREE DAYS AFTER PURCHASE OF VEHICLE, CONSUMER TURNED OFF ENGINE AND ATTEMPTED TO RESTART, HOWEVER VEHICLE BACKFIRED AND DIED, DEALER STATED THE VACUUM HOSE FAILED. *SLC
May 31, 2001
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
2001 FORD ESCAPE TRANSMISSION WENT OUT AFTER THE VEHICLE KEPT STALLING OUT! *LA
Nov 15, 2003
WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE ENGINE STALLED. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED. THE TRANSMISSION ALSO FAILED. IT WOULDN'T SHIFT PROPERLY FROM FIRST GEAR TO SECOND GEAR. *AK
Sep 08, 2003
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
TRUCK STALLS WHILE IN MOTION BETWEEN SPEEDS OF 40-45 MPH WHEN APPLYING BRAKES. THIS OCCURED SIX DIFFERENT TIMES WITH CAUSE NOT DETERMINED AND STALLING NOT RESOLVED. THE MANUFACTURE HAS CONTACTED THE OWNER WHICH HAS OFFERED EITHER TO BUY THE TRUCK BACK OR GIVE A REFUND. PLEASE DESCRIBE DETAILS. MR
Oct 22, 2002
AT HIGHWAY SPEED VEHICLES SUDDENLY DIED. DRIVER LOST BRAKES AND STEERING CONTROL. DRIVER COASTED TO SIDE OF ROAD. TOOK VEHICLE TO DEALER, AND THEY REPLACED RELAY SYSTEM. ONE MONTH LATER, PROBLEM REOCCURRED. DEALER STATED IT WAS THE PROCESSER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Feb 01, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
CAR ELECTRICAL, STEERING AND BRAKES CUT OFF DRIVING AT 35-40 MPH ON CURVY ROAD. JUST BOUGHT THE CAR USED 2 DAYS AGO. FIRST TIME THIS HAS HAPPENED. NOW THAT IVE LOOKED AT THIS SITE, SEEMS MANY PEOPLE HAVE THIS PROBLEM. GOING TO DEALER TOMMOROW. WE LIKE THE CAR, BUT WE'RE AFRAID WE HAVE OURSELVES A LEMON. I HOPE THE DEALER/FORD WILL FIX THIS PROBLEM AND STAND BEHIND THEIR PRODUCT.
Mar 14, 2002
WHILE THE ESCAPE IS DRIVING AT NO PARTICULAR SPEED, THE STEERING WHEEL TUGS A LITTLE THEN IT LOCKS COMPLETELY UP, THEN THE BRAKES FAIL, THE ENGINE LIGHT COMES ON AND THE ONLY WAY TO GET THE CAR TO STOP IS TO USE THE EMERGENCY BRAKE. MY ESCAPE HAS DONE THIS THREE TIMES SINCE I BOUGHT IT IN MAY OF THIS YEAR. TWO OF THE INCIDENTS ALMOST RESULTED IN CAR ACCIDENTS BECAUSE THE CAR CAN NOT BE STEERED. THE CAR TOTALLY FREEZES UP WITH ALL ENGINES LIGHTS COMING ON. THE SPEED DOESN'T SEEM TO BE A FACTOR. ALL THREE OCCASSIONS MY CD PLAYER HAS BEEN ON, THE AIR HAS BEEN ON LOW AND MY LIGHTS HAVE BEEN ON. AFTER THE CAR FINALLY STOPS BY USING THE EMERGENGY BRAKE, I SHUT EVERYTHING OFF AND IT STARTS RIGHT BACK UP AGAIN.
Aug 27, 2001
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
HAD SHIFTED INTO REVERSE AND IT STARTED TO BACKUP. THEN, IT HESITATED WHEN BRAKES WERE APPLIED, SOUNDED FUNNY. RPMS REVVED UP, AND VEHICLE STARTED TO SHAKE. VEHICLE SUDDENLY ACCELERATED WHILE STILL IN REVERSE.*AK
Aug 20, 2001
WHEN TRYING TO SHIFT GEARS IT GETS STUCK. WHEN THE GEAR IS IN REVERSE IF YOU PUT YOUR FOOT ON THE GAS PEDAL THE ENGINE JUST REVVS. YOU HAVE TO SLAM THE GEAR SHIFTER UP AND DOWN TO GET IT INTO THE DRIVE POSITION. *AK
Mar 20, 2001
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I TRIED TO SPEED UP GETTING ON THE HIGHWAY AND IT WOULD NOT ACCELERATE PASSED 60 MPH AND SHIFT DOWN AND STALLED OUT. WHEN I LET OFF THE GAS IT DOES NOT SLOW DOWN ON ITS OWN. IT BACKFIRES. *TR
Jan 15, 2021
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ABS SYSTEM BURNED UP, HARD TO STOP BRAKES, LICKAGE UNDER THE HOOD
Sep 21, 2019
Fire: 1
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
I AM NOT SURE IF I AM USING THE CORRECT WEBSITE OR CORRECT FORM. I WAS INVOLVED IN A VERY WEIRD CAR ACCIDENT. MY FORD ESCAPE SUDDENLY RUN TO THE SIDE (AS I WAS DRIVING ON ICE) IS THERE ANY HELP TO FIX THIS?. I WAS DRIVING NORTH DIRECTION. THE POSTED SPEED WAS 25 AND MINE WAS 20. THIS HAPPENED ON NORTH LELAND ST IN SAN PEDRO, CA 90731. LOOKS LIKE A MECHANICAL FAULT. I AM NOT SURE WHAT WAS WRONG. I HAVE A POLICE REPORT. THANK YOU VERY MUCH!
May 21, 2019
Crash: 1
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY FORD ESCAPE DOES NOT SHIFT RIGHT ANYMORE AND IT WILL NOT STAY IN PARK I HAVE TO HAVE A BRICK PUT IN FRONT OF IT BECAUSE MY EMERGENCY BRAKE DOES NOT EVEN WORK. I RECEIVED A RECALL LETTER BUT I CANNOT FIND MY LETTER ANYMORE. I WAS HIT BY A VEHICLE AND I CANNOT WALK AND MY SON HAD CLEAN THE HOUSE SO I HAVE LOST MY LETTER I WOULD APPRECIATE IT IF I COULD GET ANOTHER RECALL LETTER SO I CAN GET MIKE'S ESCAPE FIXED PLEASE.
Feb 15, 2019
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 12V005000 (SERVICE BRAKES, HYDRAULIC), 12V353000 (ENGINE AND ENGINE COOLING), AND 14V165000 (STRUCTURE, VEHICLE SPEED CONTROL). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. WHILE THE VEHICLE WAS PARKED IN A RESIDENTAL PARKING SPACE, A SECURITY GUARD NOTICED SMOKE COMING FROM THE VEHICLE. AFTER MAKING A SECOND ROUND, THE GUARD INFORMED THE VEHICLE OWNER THAT THE VEHICLE WAS CONSUMED BY FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED AND THE CONTACT TOOK PICTURES. THE VEHICLE WAS PARKED AND HAD NOT BEEN INSPECTED BY A DEALER OR MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD FOLLOW-UP IN WRITING, BUT DID NOT PROVIDE A TIME FRAME FOR THE RECALL REPAIR. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Aug 14, 2017
Fire: 1
SUSPENSION,POWER TRAIN
1 complaint
VEHICLE STEERS TO RIGHT AND VIBRATES. DEALER DIAGNOSED AS FAILURE OF SUB FRAME AND RIGHT AXLE. VEHICLE WAS REPAIRED UNDER RECALL 14S02 AT 89372 MI ON 9/23/2014 AND HAD CROSSBRACE INSTALLED PER RECALL. VEHICLE STORED IN HEATED GARAGE, ON 7/20/2017 WITH 105199 MI BACKING OUT OF PARKING SPOT WHEEL OFF CENTER AND VEHICLE SHAKING BADLY, GRINDING NOISE. FLAT BED TO DEALER WHO DIAGNOSED FAILED SUB FRAME AND BROKEN RIGHT AXLE. REQUESTED FORD REPAIR UNDER ORIGINAL RECALL WHICH ALLOWED FOR REPLACING SUB FRAME AND WAS DENIED FOR ELAPSED TIME. SAFETY ISSUE, COULD HAVE BEEN CATASTROPHIC AT SPEED.
Aug 07, 2017
VISIBILITY/WIPER
1 complaint
THE REAR WINDOW OF OUR ESCAPE EXPLODED FOR NO REASON. IT WAS JUST SITTING IN THE DRIVEWAY.
Jun 03, 2017
SUSPENSION,STRUCTURE,SERVICE BRAKES
1 complaint
1. DIFFICULTY APPLYING THE BRAKES AND WHEN THEIR APPLIED THE WHOLE BACK OF AUTO SHAKES TERRIBLY 2. THE BACK DOOR ON DRIVER SIDE DOES NOT LOCK AND THE BACK HATCH DOOR DOES NOT OPEN AND STAYS LOCKED.
Dec 05, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
DESPITE NUMEROUS CALLS TO FORD, I STILL RECEIVE RECALL NOTICES ON THIS VEHICLE, HOWEVER IT WAS A CASH FOR CLUNKERS VEHICLE. I PARTICIPATED IN THIS PROGRAM AND THE VEHICLE WAS PERMANENTLY DISABLED BACK IN 2009/2010.
Sep 09, 2016
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE PARKED, THE VEHICLE FAILED TO MOVE WHEN THE GEAR STICK WAS SHIFTED FROM PARK TO DRIVE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE CHECK ENGINE LIGHT ILLUMINATED. IT WAS DETECTED THAT OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 267,000.
Mar 08, 2016
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
BACKING OUT INTO EMPTY ROAD, STOPPING AND TURNING VEHICLE WITH STEERING WHEEL IS VERY DIFFICULT APPLYING PRESSURE TO TURN, STRAIGHTEN WHEELS. WHILE DRIVING AND APPLYING BRAKES TO STOP, THE CAR SHAKES AND THE AMOUNT OF PRESSURE APPLIED TO BRAKES IS ENORMOUSLY DIFFICULT TO MAKE CAR STOP. WITH NORMAL DRIVING THERE IS A GRINDING SOUND IN THE BOTTOM OF VEHICLE (DRIVE TRAIN?). ALL THESE ISSUES HAVE BEEN ADDRESSED WITH NO APPARENT HELP!
Oct 08, 2015
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WE OPENED THE HATCH WINDOW AND THE GLASS POPPED OUT INTO MY HUSBANDS HANDS. THE DOOR AJAR KEPT RINGING BECAUSE THE GLASS WASN'T IN PLACE. SINCE THE SAME THING HAPPENED TO MY HUSBANDS 2001 ESCAPE IN MAY 2015 WE KNEW THAT PARTS WERE AVAILABLE, HOWEVER EXPENSIVE. THE BODY SHOP THAT WE TOOK THE VEHICLE TO ADVISED US TO CHECK IF THERE WERE ANY OUTSTANDING RECALLS FOR THIS SINCE IT SEEMS STRANGE FOR BOTH VEHICLES TO HAVE THE SAME PROBLEM. THE WINDOW HATCH ISN'T SOMETHING THAT WE GENERALLY USE SO IT ISN'T FROM OVER USE.
Jul 09, 2015
SUSPENSION,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ENGAGE THE BRAKES, THE REAR END OF THE VEHICLE STARTED TO SHAKE VIOLENTLY AND BECAME DIFFICULT TO STOP. IN ADDITION, THE REAR LATCH ACTIVATOR FAILED TO WORK INTERMITTENTLY. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 8/28/15*CN
Jun 24, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE PARKED IN EMPLOYEE'S PARKING LOT THE FORD ESCAPE ENGINE STARTED TO SMOKE THEN CAUGHT FIRE . *TR
Mar 19, 2015
Fire: 1
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS 119,345.
Mar 17, 2015
AIR BAGS,STRUCTURE
1 complaint
WHILE GOING DOWN THE ROAD 60 MILES AN HOUR AT NIGHT TIME A DEER RAN IN FRONT OF THE CAR. MY SON JAMMED ON THE BRAKES SKIDDING A DISTANCE HITTING THE DEER. BECAUSE OF JAMMING ON THE BRAKES MY SON HIT THE STEERING WHEEL WITH HIS FACE CAUSING INJURY TO HIS NECK, FACE AND HEAD. HIS SEAT BELT WAS ON AND THE AIRBAGS NEVER WENT OFF. HE SKIDDING A DISTANCE SWERVING RIGHT TO THE EDGE OF THE ROAD HITTING A METAL BAR AT THE EDGE OF A DRIVEWAY. I SENT A COMPLAINT INTO THE NHTSA AND WAS TOLD THE AIR BAGS WOULDN'T OF GONE OFF. I ALSO HAVE A PICTURE OF A FRIENDS FORD TRUCK GOING OFF THE ROAD AT 60 HITTING A HOUSE AND THE AIRBAGS NEVER WENT OFF. SO THE EXCUSE THE AIRBAGS WOULDN'T GO OFF HITTING A DEER IS COMPLETELY WRONG. FIGURE OUT THE FORCE OF JAMMING ON THE BRAKES AT 60 MILES AN HOUR SKIDDING A DISTANCE. FORD HAS A PROBLEM AND SHOULD STAND BY THEIR VEHICLES. YOU HAVE LOST A FEW CUSTOMERS BECAUSE OF THE LACK OF STANDING BY YOUR PRODUCT. I AM SENDING COMPLAINTS TO WHOMEVER I CAN BECAUSE I KNOW THE NHTSA WOULD DO ANYTHING. *TR
Feb 23, 2015
Crash: 1
Injuries: 1
EXTERIOR LIGHTING,AIR BAGS,STRUCTURE,ENGINE
1 complaint
MY SON WAS GOING DOWN THE ROAD ABOUT 60 MILES AN HOUR WHEN A BIG DEER CAME OUT IN FRONT OF HIM. HE JAMMED ON HIS BRAKES SKIDDING BUT STILL HIT THE DEER TOTALING THE CAR. NOT ONE OF THE AIRBAGS CAME OUT. HE WENT FORWARD HITTING HIS UPPER BODY AND FACE ON THE STEERING WHEEL. HE HAD HIS SEAT BELT ON. THE POLICE WERE CALLED TO THE ACCIDENT. HE WAS TAKEN TO THE HOSPITAL BY FRIENDS. HE TURNED BLACK AND BLUE AND STILL IS HURTING. THE CAR WAS JUST INSPECTED THE END OF OCTOBER. I FEEL FORD AND THE MANUFACTURER SHOULD BE HELD LIABLE. THAT THE CAR SHOULD BE REPLACED BECAUSE OF THE AIRBAGS NOT WORKING CAUSING INJURY. I'M WITHOUT A CAR...UPDATED 12/04/14*BF UPDATED 06/2/2015 *JS
Nov 19, 2014
Crash: 1
Injuries: 1
SUSPENSION,STRUCTURE,WHEELS
1 complaint
GOING APPROX. 25 MPH, SLOWING TO A STOP SIGN. APPLIED BRAKES AND PASSENGER TIRE MADE NOISE AND U JOINT BUSTED. RIM//TIRE WAS POSITIONED INCORRECTLY. RUST IS VISIBLE. I NEED TO KNOW IF THIS IS RELATED TO FORD RECALL OF ESCAPE SUVS DUE TO RUST THAT COULD CAUSE THE SEPARATION OF THE LOWER CONTROL ARM FROM THE SUBFRAME OF THE VEHICLE.THE RECALL COVERS VEHICLES SOLD IN STATES WHERE HIGH CORROSION IS LIKELY TO OCCUR. MY VEHICLE WAS PURCHASED IN BRADLEY, IL. WHAT DO I DO?? *TR
Oct 15, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
HERE RECENTLY I HAVE HAD SEVERAL OCCURRENCES OF MY 2001 ESCAPE STALLING WHILE DRIVING. ON 2 OCCASIONS I WAS APPROACHING A STOP LIGHT, SLIGHTLY UPHILL AND WHEN I PRESSED THE BRAKE THE CAR COMPLETELY SHUT OFF LOSING ALL POWER AND STEERING AND I HAD TO "STAND" ON THE BRAKES TO STOP. A FEW OTHER TIMES IT HAPPENED WHILE I WAS TURNING A CORNER AS WELL AS GOING THROUGH A STOP LIGHT TURNING RIGHT OR LEFT, NOT GOING FAST AT ALL. PRETTY SCARY STUFF. I HAVE HAD NO PROBLEM STARTING IT BACK UP AFTER THE OCCURRENCES, HOWEVER IT KEEPS HAPPENING. *TR
Jul 24, 2014
STEERING,STRUCTURE,WHEELS
1 complaint
WHILE DRIVING, MAINLY ON THE INTERSTATE MAINTAINED SPEED OF 70MPH I FEEL THE STEERING GO VERY LIMP. IT'S BEEN MUCH LIKE HYDROPLANING. LIKE THERE IS AIR BETWEEN MY TIRES AND THE ROAD. IT LASTS JUST A FEW SECONDS. I NOTICE THE STEERING COLUMN IS RUSTED. THE TRUCK SWERVES IN THE LANE AND OFTEN GOING OVER LINE. THE STEERING WHEEL IS VERY LOOSE WHEN THIS HAPPENS. *TR
Jul 11, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ON MY 2001 FORD ESCAPE MY DRIVER SIDE REAR DOOR I PUT CHILD SAFETY ON WORKED FINE NEXT DAY WENT TO OPEN DOOR AND WOULD NOT OPEN SO WE TOOK DOOR PANEL OFF TRIED DOING EVERYTHING POSSIBLE EVEN SPRAYED WITH WD40 DID NOT WORK WE THINK IT THE LOCK MECHANISM IN BETWEEN DOOR AND BODY.MY NAME IS [XXX] HOW DO I GO ABOUT FIXING THIS I HAVE 2 YOUNG CHILDREN I NEED TO BE ABLE TO USES ALL THE DOORS MY CONTACT NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Jul 06, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
WE WERE DRIVING AROUND A CURVE AND ONTO A STRAIGHT PART OF THE ROAD ABOUT 40-43 MPH AND THE ENGINE JUST CUT OFF. WE WERE ABLE TO COAST OVER TO THE SIDE OF THE ROAD AND STOP. THE STEERING AND BRAKES HAD NO POWER. WE TRIED STARTING THE ENGINE AND IT CRANKED BUT ACTED LIKE IT WAS NOT GETTING ANY FUEL (THERE WAS HALF A TANK). WE LEFT TO GET A RIDE AND WHEN WE RETURNED TO TOW THE CAR IT STARTED RIGHT UP AND HAS BEEN DRIVING FINE SINCE. WE ARE AFRAID TO DRIVE IT NOW BECAUSE IF WE HAD BEEN IN TRAFFIC WE WOULD HAVE BEEN IN AN ACCIDENT. *TR
Jun 16, 2014
STEERING,SUSPENSION,STRUCTURE
1 complaint
AS I WAS DRIVING THE CAR DOWN THE STREET I BEGAN LOOSING CONTROL OF THE STEERING. THE STEERING WHEEL WAS FACING A 90 DEGREE RIGHT ANGLE AS I WAS DRIVING STRAIGHT AND EVERY TIME I WOULD HIT A BUMP THE CAR WOULD JUMP TO THE RIGHT. THE STEERING WHEEL ALSO HAD A LOT OF PLAY WHILE DRIVING. I TOOK THE CAR STRAIGHT TO MY MECHANIC AND HE INFORMED ME THE CAR WAS NOT DRIVABLE OR SAFE DUE TO THE LOWER CONTROL ARM SEPARATING FROM THE SUBFRAME WHICH HAS TO DUE WITH RECALL # 14S02. IS THE SUBFRAME BEING REPLACED AT SOME POINT? THEY PUT A CROSSBRACE ON THE VEHICLE BUT IT IS STILL BEING DEEMED UNSAFE TO DRIVE. *TR
May 07, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I BOUGHT MY FORD ESCAPE ON AUGUST 16TH OF 2009, ALL THE DOORS WORKED FINE. I HAVE NOT BEEN IN ANY KIND OF ACCIDENT. ABOUT A YEAR AFTER BUYING MY CAR THE BACK DRIVER DOOR STOPPED OPENING, FOR NO REASON. THEN THE WINDOW IN THE SAME DOOR STOPPED WORKING. I DIDN'T MAKE A BIG DEAL ABOUT THIS, EVEN THOUGH I HAD TWO SMALL CHILDREN IN THE BACK. THEN SHORTLY AFTER, THE OTHER BACK DOOR SEIZED TO OPEN. THIS HAPPENED IN THE SUMMER WHEN THE TEMPERATURES ARE WARM. WHEN I PUSH UNLOCK I HEAR CLICKING FROM THE DOORS. THEN NOT TO LONG AGO MY FIANCE AND I WENT OUT TO DINNER AND LOCKED THE CAR DOORS, AFTER LEAVING THE RESTAURANT HE TRIED TO UNLOCK THE DOORS AND THEY WOULDN'T OPEN. HE HAD TO CRAWL THROUGH THE WINDOW THAT IS BROKEN TO GET THE PASSENGER DOOR OPEN FOR ME. THE DRIVER DOOR NOW DON'T OPEN. THE ONLY DOOR THAT WORKS NOW IS THE PASSENGER DOOR AND THE BACK HATCH. I ALSO HAVE OTHER RECALLS I NEED TO GET REPAIRED AND HAVE NOT BROUGHT IT IN CAUSE OF THE DRIVER DOOR NOT OPENING. I KNOW I DIDN'T DO ANYTHING TO CAUSE THIS PROBLEM AND WHEN I RESEARCHED IT ONLINE I FOUND THAT A LOT OF PEOPLE WITH MY CAR ARE HAVING THE SAME PROBLEM. THEREFORE I FEEL THIS NEEDS TO BE ADDRESSED. I'M AFRAID TO DRIVE MY CAR AND IF THERE WAS AN ACCIDENT I WOULDN'T BE ABLE TO ESCAPE MY FORD ESCAPE. IN ADDITION I JUST WANT TO SAY THAT EVEN THOUGH MY VEHICLE HAS A LOT OF MILES ON IT, STILL RUNS GOOD. THANK YOU FOR YOUR CONSIDERATION, SINCERE CONSUMER. *TR
Feb 27, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
WHILE DRIVING THE VEHICLE, THE LEFT SIDE OF THE VEHICLE COLLAPSED AFTER EXPERIENCING A LOSS OF STEERING CONTROL. I JACKED UP THE VEHICLE TO INSPECT THE CAUSE AND DISCOVERED THE LEFT SIDE OF THE ENGINE/SUSPENSION CRADLE WAS SUFFERED FROM ABNORMAL CORROSION THAT ALLOWED THE LOWER CONTROL ARM TO BECOME DETACHED FROM THE VEHICLE. THIS CONDITION IS NOT PRESENT ON THE RIGHT SIDE OF THE VEHICLE, THEREFORE IT IS OBVIOUS THAT THIS IS A QUALITY ISSUE WITH THE COMPONENT THAT CAUSED A PREMATURE FAILURE AND A SAFETY ISSUE. THIS IS A FORD QUALITY ISSUE THAT IS NOT BEING ADDRESSED THAT COULD CAUSE SEVERE INJURY AND DEATH. *TR
Oct 22, 2013
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
FIFTH TIME VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE SAME PROBLEM. VEHICLE IS STOPPED AT A RED LIGHT OR IN TRAFFIC, THE VEHICLE LUNGES FORWARD WITH THE BRAKES APPLIED. DAUGHTER TOOK IT BACK TO THE SAME DEALERSHIP AND THEY THOUGHT THEY FIXED THE PROBLEM. SHE WAS ON HER WAY BACK TO COLLEGE...4 MILES FROM THE HOUSE AT A RED LIGHT. SHE CALLED AND SAID THE VEHICLE WAS STILL DOING WHAT IT WAS DOING BEFORE. THIS NEEDS TO BE INVESTIGATED AND A RECALL ISSUED. *TR
Oct 15, 2013
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THE HATCH FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY AND INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Oct 10, 2013
POWER TRAIN,SERVICE BRAKES
1 complaint
WHEN VEHICLE IS AT A STOP WITH THE BRAKES APPLIED AT EITHER A RED LIGHT, STOP SIGN, OR TRAFFIC, THE CAR JERKS TO MOVE FORWARD. THIS DOES NOT HAPPEN ALL THE TIME, IT HAS BEEN DOING THIS SINCE THE BEGINNING OF THE YEAR. FORD DEALERSHIP REPLACED AN ABS RING THAT WAS CRACKED. THEY SAID, THIS IS CAUSING THE VEHICLE TO MOVE FORWARD BECAUSE THE ABS IS TRYING TO ENGAGE. *TR
Jun 30, 2013
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
DEAR SIRS, AS YOU ARE AWARE, THIS PAST WEEKEND ON THE SAN MATEO BRIDGE IN HAYWARD CA, A HORRIFIC ACCIDENT/FIRE OCCURRED WITH A LIMOUSINE, WHERE FIVE INDIVIDUALS WERE TRAPPED AND KILLED DUE TO A VEHICLE FIRE. UPON SEEING AND HEARING ABOUT THIS HORRIFIC TRAGEDY, MY WIFE INSISTED THAT WE HAVE ALL OF THE RECALLS PERFORMED ON OUR 2001 FORD ESCAPE. MUCH TO MY SURPRISE, WHEN I TOOK OUR ESCAPE INTO FREMONT FORD ON MAY 7TH, [XXX], THE ASSISTANT SERVICE MANAGER, TOLD ME THAT HE WAS REFUSING TO PERFORM ALL OF THE RECALLS ON OUR TRUCK, BECAUSE THEY HAVE EXPIRED. AS THE ORIGINAL OWNER AND PRIMARY DRIVER OF THIS VEHICLE, PLEASE EXPLAIN TO ME HOW RECALLS INVOLVING SAFETY ISSUES EXPIRE? IS THIS A FORD COMPANY POLICY OR A FREMONT FORD DEALERSHIP/SERVICE POLICY? WHEN I PICKED UP OUR ESCAPE ON MAY 8TH FROM THE DEALERSHIP, I DOCUMENTED ON THE PAPERWORK THAT THEY REFUSED TO PERFORM THESE VERY IMPORTANT RECALLS. I AM NOT COMFORTABLE DRIVING THIS VEHICLE IN LIGHT OF THE TRAGEDY THAT OCCURRED THIS PAST WEEKEND. PLEASE ADVISE HOW YOU WOULD LIKE TO MOVE FORWARD CONCERNING THIS VERY IMPORTANT MATTER. THANK YOU FOR YOUR ASSISTANCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 11, 2013
LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR HATCH, REAR PASSENGER DOOR AND THE DRIVER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO LOCK AND UNLOCK THE DOORS HOWEVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 227,691 AND THE FAILURE MILEAGE WAS 198,000.
Aug 14, 2012
POWER TRAIN,EQUIPMENT,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V353000 (ENGINE AND ENGINE COOLING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS HOWEVER, THE DEALER REFUSED THE RECALL REPAIR AND DID NOT PROVIDE A REASON WHY. THE CONTACT NOTIFIED THE MANUFACTURER OF THE INCIDENT AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS
Aug 09, 2012
FUEL/PROPULSION SYSTEM
1 complaint
WHILE STOPPED AT DRIVEWAY WAITING TO TURN RIGHT INTO A 2 LANE STREET, I PROCEEDED TO PRESS ON THE ACCELERATOR TO PROCEED INTO THE RIGHT TURN, WHEN TAKING MY FOOT OFF THE ACCELERATOR PEDAL TO BRAKE, THE VEHICLE CONTINUED TO ACCELERATE FORWARD CAUSING THE VEHICLE TO PROCEED ACROSS THE STREET AND IMPACTING A PARKED VEHICLE. MY VEHICLE IS A 2001 FORD ESCAPE V6. *TR
Jul 19, 2012
Crash: 1
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING THE CAR AND THE RPM WENT UP VERY QUICKLY AND THE CAR ACCELERATED. EVEN WITH FOOT OFF THE GAS PEDAL IT CONTINUED TO INCREASE SPEED. PUT THE CAR TO NEUTRAL AND PULLED TO SIDE OF ROAD RPM STAYED HIGH EVEN IN NEUTRAL. HAD CAR TOWED TO FORD DEALERSHIP AND THEY FOUND NO PROBLEM. *TR
Jul 18, 2012
STEERING,SERVICE BRAKES
1 complaint
IT WAS HAPPENED ABOUT A YEAR AGO, ESPECIALLY UNDER THE HOT WEATHER CONDITION. I AM NOT SURE THAT WHERE THE MASSIVE VIBRATION SOUND COMES FROM BUT MOST LIKELY IT FEELS THROUGH THE STEERING WHEEL(STEERING SHAFT ROD?) OR BRAKE PEDAL. WHEN I FIRST REALIZED THIS PROBLEM, IT WAS VERY HOT SUMMER DAY AND AIR CONDITIONER (AC) WAS ON. I DROVE ABOUT FOR 15-20 MINUTES AND PARKED THE VEHICLE FOR A WHILE (ABOUT 20 MINUTES OR SO). THEN I STARTED THE ENGINE AGAIN AND TRIED TO BACK UP THE VEHICLE FROM THE PARKING SPOT, IT WAS HAPPENED. AFTER THAT HAPPENING, I WAS HAVING SAME PROBLEM WHENEVER I WAS DRIVING WITH AC ON(I DID NOT HAVE THE PROBLEM DURING COLD SEASON AT ALL). NOW IS SUMMER OF 2012 AND THIS PROBLEM HAS BEEN COMING BACK MOST OF TIME OF DRIVING NO MATTER AC IS ON OR OFF (IT SEEMS LIKE GETTING WORST?). PAST 10 YEARS, I HAD SEVERAL RECALLS WITH THIS VEHICLE SO I REALLY WANT TO REPORT THE PROBLEM I HAVE IN CASE. *TR
Jul 08, 2012
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
MY "STICK SHIFT" 2001 FORD ESCAPE TENDS TO STALL WHEN THE CLUTCH IS PUSHED IN, CLEAR TO THE FLOOR. THE ENGINE WOULD DIE AND LEAVE ME STRANDED EVERYWHERE. EVEN IF YOU ARE DRIVING DOWN THE ROAD AT 45MPH OR HIGHER, ONCE YOU PUSH IN THE CLUTCH TO CHANGE TO THE LAST GEAR, IT WILL STILL STALL AT HIGH SPEEDS. THE ENGINE COMPLETELY CUTS OFF, BUT ONLY WHEN YOU PUSH IN THE CLUTCH. ONCE THIS HAPPENS, IT WILL NOT STAY RUNNING. IT WILL RESTART FOR JUST A FEW SECONDS, (NOT THE BATTERY OR STARTER) THEN IT WILL DIE AGAIN, REPEATEDLY. IT WOULD GET TOWED TO THE NEAREST DEALERSHIP WITH NO LUCK. THEY COULD NOT "DUPLICATE THE PROBLEM". ONCE, THE CAR COOLS OFF, THEN THE PROBLEM DISAPPEARS. THERE IS A VALVE THE HEATS UP AND GETS STUCK OPEN. IF THE VALVE COOLS DOWN, IT CAN CLOSE AND THEN IT IS FINE. NOW, IF I MAKE ALOT OF SHORT STOPS (ERRANDS) WHERE THE CAR DOESN'T GET A CHANCE TO COOL OFF, SAY TEN MINUTES OR LESS, THEN IT WON'T STAY STARTED. IF YOU TURN OVER THE IGNITION, IT WILL START, BUT IMMEDIATELY DIES. HOWEVER, IF I LET THE CAR SIT FOR SAY A COUPLE OF HOURS, SAY 4-6 HOURS. IT WILL START BACK UP JUST FINE AND STAY RUNNING LIKE NOTHING EVER HAPPENED. THE KEY TIP IS: DON'T PUT ETHANOL IN THE GAS TANK. IF I BUY THE MOST EXPENSIVE GAS, THE PROBLEM TENDS TO CLEAR UP ON IT'S OWN. IT STARTED DOING IT AGAIN THIS SUMMER. ONCE I CHANGED TO THE PRIMO (MOST EXPENSIVE) GAS, IT HAS NOW STOPPED WITHOUT TAKING IT TO A DEALERSHIP. PERSONALLY, I THINK GAS CONTAINING ETHANOL HAS TOO MUCH MOISTURE IN IT CAUSING THIS PROBLEM. EVEN THE DEALERSHIP TOLD ME THAT THIS FORD ESCAPE CAR IS NOT DESIGNED TO RUN ON "ETHANOL" PRODUCTS. THIS ALL MOSTLY HAPPENS WHEN IT IS VERY HOT AND HUMID OUTSIDE. WAS JUST WONDERING IF ANYONE ELSE HAD THIS PROBLEM AND IF IT WOULD QUALIFY FOR OTHERS AS A RECALL ITEM? *TR
Jun 27, 2012
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
SUBMISSION FROM RE FORD ESCAPE 2001 SAFETY RECALL NOTICE 11S24 *TGW THE CONSUMER RECEIVED A RECALL NOTICE IN JAN 2012. THE NOTICE INDICATED SHE WOULD BE INFORMED WHEN THE PARTS REQUIRED TO COMPLETE THE SAFETY RECALL WOULD BECOME AVAILABLE, WHICH WOULDN'T BE UNTIL THE SECOND QUARTER. THE VEHICLE CAUGHT ON FIRE WHILE PARKED, WHICH WAS PRIOR TO THE RECALL, BUT WAS QUICKLY EXTINGUISHED. SHORTLY AFTER THE FIRE, THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, THE CONSUMER WAS PARTLY COMPENSATED BY FORD IN THE FORM OF A CHECK FOR $1900 ACCOMPANIED BY A DOCUMENT WHICH STATED BY ACCEPTING THE COMPENSATION, SHE WOULD ALSO BE SIGNING OFF ON ANY OTHER CLAIMS. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER, EXHAUST MANIFOLD, MASTER CYLINDER, WIRING HARNESS, ABS, BRAKE LINE BOOSTER, POWER STEERING RACK AND PINION, TIE RODS, INTAKE MANIFOLD AS WELL AS THE AIR BAG WERE ALL REPLACED. THE STEERING COLUMN WOULD FREEZE, THE REAR PASSENGER DOOR HANDLE FELL OFF, RENDERING THE DOOR UNSTABLE, THE COOLANT LIGHT ILLUMINATED, THE OIL PAN NEEDED TO BE REPLACED, THE AIR CONDITION STOPPED WORKING AND THE REAR SHOCK WERE LEAKING. *JB
Jun 06, 2012
Fire: 1
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
ABOUT FOUR MONTHS MY 2001 FORD ESCAPE HAS BEEN PUTTING OFF THIS STRONG ODOR, SO BAD I AM AFRAID TO DRIVE IT. MY SAFETY BRAKE LIGHT WILL NOT TURN OFF, EVEN WHEN IT IS NOT IN USE. OVER THE LAST 3 MONTHS, I HAVE PAID TO HAVE MY CAR ENGINE LOOKED AT -SPARK PLUGS, BRAKES AND ROTORS REPLACED, HOPING FOR POSITIVE RESULTS. SMELL STILL REMAINS. I HAVE PUT MONEY INTO GETTING THIS CAR FIXED, I DO REALIZE ITS AN OLDER CAR, BUTT IT'S ALL I HAVE AND NEED IT FOR TRANSPORTATION TO WORK, DUE TO THE ABS RECALL I JUST RECEIVED, I AM AFRAID IT'S GOING TO JUST BURST INTO FLAMES AT ANY TIME. *KB
Feb 04, 2012
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH APPROACHING A STOP SIGNAL AND WHEN DRIVING FROM THE COMPLETE STOP THE VEHICLE UNEXPECTEDLY ACCELERATED UP TO 58 MPH AND CRASHED INTO A NEARBY UTILITY POLE. THE CONTACT SUSTAINED SEVERE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SAVAGE FACILITY AND DECLARED AS DESTROYED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE UNINTENDED ACCELERATION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V210001 (VEHICLE SPEED CONTROL); HOWEVER THE CONTACT DID RECEIVE A RECALL NOTIFICATION. THE APPROXIMATE FAILURE WAS 137,000.
Nov 03, 2011
Crash: 1
Injuries: 1
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
DOOR LOCKS ARE NOT UNLOCKING PROPERLY. CONTACTED FORD ABOUT PROBLEM AND THEY INFORMED MOE TO PUT GREASE ON IT THIS DID NOT WORK. FORD ESCAPE TRIES TO QUITE WHILE RUNNING. REPLACED HOSES AND PLUGS AND PROBLEMS STILL GOING ON. FORD ESCAPE DOES NOT WANT TO STOP PROPERLY WITH NEW BRAKES OR BRAKES THAT ARE ONLY 10 TO 20 PERCENT WORN. ALSO LEAKS BRAKE FLUID HAVE BEEN UNABLE TO LOCATE LEAK ON ESCAPE. *TR
Dec 20, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE A COMPLAINT. I OWN A FORD ESCAPE 2001. FIRST THE DRIVERS REAR DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. NOW THE DRIVER'S DOOR WON'T OPEN FROM THE OUTSIDE TO GET IN, BUT I CAN OPEN IT FROM THE INSIDE TO GET OUT. IS THERE A RECALL ON THESES DOORS? *TR
Jul 27, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AN ELECTRICAL SHORT CAUSED THE ABS TO MALFUNCTION. THIS ILLUMINATED THE ABS WARNING LIGHT, WHICH CAUSED THE ABS CONTROL MODULE TO OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND ENGINE FIRE. THIS CONDITION OCCURRED WHEN THE VEHICLE IGNITION SWITCH WAS IN THE OFF POSITION, AND WHILE THE VEHICLE WAS BEING OPERATED. IT TURNS OUT THAT THERE WERE SEVERAL RECALLS ON THIS PARTICULAR MAKE AND MODEL WHICH I HAVE NOT BEEN NOTIFIED ABOUT. I HAVE CONTACTED FORD MOTOR COMPANY ABOUT THE RECALLS. TWO DIFFERENT PEOPLE TOLD ME THAT IF THE VIN FOR MY VEHICLE WAS NOT INCLUDED IN THE RECALL, THEN THE MANUFACTURER IS NOT OBLIGATED TO FIX THE SAFETY DEFECT. THE VEHICLE DOES NOT HAVE ANTI- LOCK BRAKES NOW BECAUSE THE CONTROL MODULE HAS BURNED UP, AND THE FUSES HAD TO BE REMOVED. THE PRICE FOR INSTALLATION OF A NEW ABS CONTROL MODULE IS ESTIMATED AT $1500 TO $2500. *TR
Jul 16, 2009
Fire: 1
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE ROTORS WERE DEFECTIVE AND CAUSED THE BRAKE LINE TO BECOME FAULTY. HE NOTICED THAT THERE WERE NEW BRAKE LINES ON THE DEFECTIVE ROTORS AND WOULD NOT ALLOW HIS CHILD TO DRIVE THE VEHICLE. HE ALSO STATED THAT THERE WAS A DEFECTIVE BALL JOINT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE ENGINE MALFUNCTIONED AFTER THREE HUNDRED MILES. THE USED CAR DEALER, FROM WHERE THE VEHICLE WAS PURCHASED, STATED THAT THEY WOULD PURCHASE A NEW MOTOR UNDER THE WARRANTY TO REPLACE THE NON-WORKING ENGINE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 123,800.
Oct 08, 2008
LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE THE VEHICLE WAS IN PARK OR IDLING AT A STOP LIGHT, THE ENGINE REVVED. THE CONTACT WOULD HAVE TO SHUT OFF AND RESTART THE VEHICLE IN ORDER TO RESET THE THROTTLE. IN ADDITION, THE REAR HATCH DOOR WOULD OPEN INTERMITTENTLY. AFTER SEVERAL WEEKS, THE REAR HATCH DOES NOT FUNCTION AT ALL. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 00V210001 (VEHICLE SPEED CONTROL) AND 04V602000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE IS CURRENTLY AT THE DEALER, BUT HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Jul 17, 2008
SUSPENSION,SEAT BELTS,STRUCTURE
1 complaint
IN NOV. OF 2006, I TOOK MY 2001 FORD ESCAPE TO THE DEALERSHIP BECAUSE MY RIGHT REAR PASSENGER SEATBELT WAS TWISTING AND WAS NOT RETRACTING. MY CHILD'S BOOSTER SEAT WAS HELD WITH THIS BELT AND WAS NOT WORKING. THE DEALERSHIP TOLD ME THAT DUE TO A FLAW, CONDENSATION WAS ABLE TO GET INSIDE AND THAT IT HAD CAUSED AN INTERNAL SPRING TO RUST AND BREAK. THEY TOLD ME THAT IN 2002 + MODELS, IT WAS REDESIGNED AND THAT COIL OR SPRING IS NOW PROTECTED WITH A PROTECTIVE COVERING. I CALLED FORD MOTOR CORP AND THEY COVERED THE REPAIR AND I HAD TO PAY A $75.00 DEDUCTIBLE. NOW 13 MONTHS LATER, THE SAME PROBLEM HAD RE- OCCURRED. THIS TIME FORD MOTOR CORP. SAYS THEY WILL NOT COVER IT BECAUSE MY VEHICLE IS OUT OF WARRANTY. I AGAIN REMINDED THEM THAT THIS FAULTY SEATBELT IS BEING USED TO SECURE MY SEVEN YEAR OLD DAUGHTER'S BOOSTER SEAT AND IT TERRIFIES ME TO THINK OF WHAT COULD HAVE HAPPENED TO HER IF I WAS IN A SERIOUS COLLISION. FORD DID HAVE A SAFETY SEATBELT RECALL ON A FRONT SEATBELT LATCH AND I COMPLIED AND I THINK THAT WAS IN 2004. I BELIEVE THAT THIS PROBLEM HAS THE PROPENSITY TO LEAD TO A SERIOUS INJURY IF IT IS NOT RESOLVED. *TR
Feb 06, 2008
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WE NOTICED A HISSING NOISE,TOOK IT TO DEALER,WAS TOLD BRAKE BOOSTER,MASTER CYLINDER,LEFT STABILIZER LINK ASSY,AND PRE-TENSIONER CONNECTORS ON AIR BAG ALL NEED REPLACED. CAN NOT AFFORD TO REPLACE PRE-TENSIONER CONNECTORS. SEEMS UNUSUAL TO ME THAT ALL WOULD GO OUT ALL OF A SUDDEN,ESPECIALLY BOTH THE BOOSTER AND MASTER CYLINDER. TO MY KNOWLEDGE WE DID NOTHING TO CONTRIBUTE TO THE PROBS. I MAY BE HARD TO REACH,AS I AM STAYING WITH MY FATHER IN HERMANN WHILE HE UNDERGOES CANCER TREATMENTS,BUT,MY WIFE CAN BE REACHED AT THE EVENING PHONE # LISTED.
Jun 27, 2007
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
FORD ESCAPE 2001 MASTER BRAKE CYLINDER AND BRAKES FAILED CAUSING ACCIDENT WHEN I TOTALLY LOST MY BRAKES. 1 DAY AFTER FORD DEALERSHIP REPLACED MASTER BRAKE CYLINDER. FORD HAS FAULTY MASTER BRAKE PARTS. *TR
May 03, 2007
Crash: 1
Injuries: 1
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL*- THE CONTACT STATED THAT THE 2001 FORD ESCAPE XLT WIRES UNDER THE HOOD BURNED WHILE SITTING IN THE GARAGE OF HER HOME. SHE DROVE THE VEHICLE ONE HOUR PRIOR TO THE FIRE. THE ALARMS IN HER HOUSE WARNED HER OF THE FIRE. SHE CALLED THE LOCAL FIRE DEPARTMENT, AND THEY FOUND NO FIRE IN THE HOUSE. THEY THEN CHECKED THE GARAGE AND THEY SMELLED SOMETHING BURNING. THE FIREMAN OPENED AND NOTICED THE WIRES THAT WERE BURNING UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY, AND THEY INFORMED HER THAT OLD BRAKE FLUID LEAKED ON THE ABS, WHICH WAS THE CAUSE OF THE WIRES BURNING. THE VEHICLE WAS SERVICED FOR THE ABS LIGHT COMING ON, AND OFF AT THE LOCAL FIRESTONE, THEY REPLACED THE MASTER CYLINDER . THE WIRES BURNED WITHIN 24 HOURS OF THE REPAIR. THE TOWN AND COUNTRY DEALERSHIP GAVE THE CONTACT A LOANER VEHICLE, AND SHE FELT THIS WAS ODD. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HER THAT IT WOULD COST $2,416.12 TO REPAIR THE WIRES AND THE ABS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 67,508. *AK THE CONSUMER STATES THAT SHE WANTS TO BE REIMBURSED FOR ALL REPAIRS DONE TO HER VEHICLE AND HAS PROVIDED ALL INVOICES FOR REPAIR AND THE REPORT FROM THE FIRE DEPT. UPDATE 4/25/07*TR
Mar 28, 2007
Fire: 1
AIR BAGS,SEATS
1 complaint
DT: THE CONTACT STATED THE CABLE FOR THE AIR BAG UNDER THE DRIVER'S SEAT WAS CUT WHEN THE SEAT WAS ADJUSTED. AN INDEPENDENT MECHANIC DETERMINED THE PROBLEM AFTER IT WAS MISDIAGNOSED BY THE DEALER. THE MANUFACTURER OFFERED NO FREE REMEDY. A REPAIR WAS MADE AT THE CONTACT'S EXPENSE, BUT THE PROBLEM RECURRED. *AK
Dec 22, 2005
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
MY HUSBAND AND I PURCHASED A 2001 FORD EXPEDITION XLT IN JULY 2001. WE HAVE ONLY RECEIVED 1 RECALL ON THIS VEHICLE WHICH PERTAINED TO THE PCV VALVE. WE HAVE NOT BEEN NOTIFIED OF ANY OTHER RECALLS BY FORD. WE HAVE CHECKED YAHOO.COM AND CURRENTLY THERE ARE 7 RECALLS. WE ARE WONDERING IF OUR VEHICLE IS AFFECTED. THE VIN # IS [XXX]. WE ARE ALSO WONDERING IF THERE MAY BE A RECALL ON THE AXLES OF 2001 MAKES. A YOUNG MAN WRECKED IN OUR FRONT YARD THE OTHER NIGHT BECAUSE HIS BACK RIGHT AXLE BROKE INTO AND MADE THE BACK RIGHT TIRE COME OFF AND FLY ACROSS OUR YARD. LUCKILY, HE WAS NOT HURT. WE HAVE 3 CHILDREN IN THIS VEHICLE WITH US AND ARE CONCERNED ABOUT THEIR SAFETY AS WELL AS OUR OWN. THANK YOU FOR ANY HELP IN THIS MATTER. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 22, 2005
SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
1 complaint
MY WIFE WAS DRIVING OUR 8 YEAR OLD TWINS TO A PIANO RECITAL IN MY 2001 FORD ESCAPE, AND, WHILE GOING UP A STEEP HILL ON A FOUR-LANE ROAD, THE ENGINE DOWNSHIFTED AND THE CAR ACCELERATED OUT OF CONTROL. WHEN SHE REALIZED THAT SHE THE CAR WAS SPEEDING FORWARD WHEN SHE WAS NOT PRESSING ON THE ACCELERATOR, SHE APPLIED THE BRAKES HARD, BUT NOTHING HAPPENED. IN AN ATTEMPT TO AVOID THE CARS, SHE TOOK AN OFF-RAMP BUT QUICKLY REALIZED THAT TRAFFIC WAS STOPPED THERE AS WELL. IN DESPERATION, MY WIFE PULLED THE EMERGENCY BRAKE. THE CAR THEN STOPPED, BUT THEN LOST SHE LOST EVERYTHING. MY ESCAPE STARTED ROLLING BACKWARDS DOWN THE HILL, EVEN WITH THE EMERGENCY BRAKE ON. AGAIN, THE FOOT BRAKE DIDN'T RESPOND. SHE WAS HEADED BACKWARDS DOWN THE 1/2 MILE, STEEPLY GRADED HILL INTO THE CARS COMING UP THE HILL. SHE TURNED THE WHEEL TO BACK UP THE STEEP EMBANKMENT ON THE SIDE OF THE ROAD. AFTER BOUNCING BACKWARDS THROUGH THE STEEP DITCH AND TRAVELING ABOUT 14 FEET UP THE EMBANKMENT, THE CAR PAUSED FOR A MOMENT AND THEN SLAMMED FORWARD BACK INTO THE DITCH. OUR CHILDREN WERE NOT HURT. MY WIFE HAS SUFFERED WHIPLASH WHICH IS REQUIRING MEDICATION, PHYSICAL THERAPY, AND GIVES HER CONSTANT PAIN. MY LOCAL FORD DEALER HAS BEEN HONEST THAT A CRUISE CONTROL WIRE WAS FRAYED, AND EVEN THOUGH SHE WAS NOT USING THE CRUISE CONTROL, IT WAS MOVING IN PARALLEL TO THE ACCELERATOR CABLE. THE FRAYED CRUISE CONTROL CABLE STUCK AND CAUSED THE ACCELERATOR TO COMPRESS AND STICK. THEY HAVE NO EXPLANATION FOR THE LOSS OF BRAKES AND THE FAILURE OF THE EMERGENCY BRAKE. HOWEVER, AFTER THE HONEST ASSESSMENT, POOR TREATMENT ENSUED. THE DEALERSHIP IS FIXING THE CABLE, TRANSMISSION, AND BRAKES UNDER OUR EXTENDED WARRANTY AND NOT TAKING OWNERSHIP FOR THE ACCIDENT. THEY HAVE HAD MY CAR FOR 1 MONTH TODAY, AND I STILL DO NOT HAVE IT BACK. I WILL HAVE TO PAY THE $1000 DEDUCTIBLE FOR THE AUTO BODY WORK.
Jul 13, 2005
Crash: 1
Injuries: 1
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
FORD ESCAPE 2001, WINDSHIELD WIPERS HAVEN'T KEPT WINDOWS CLEAR ENOUGH TO SEE DURING RAIN OR SNOW. *BF THE CONSUMER WAS ONLY GETTING 10-12 MILES PER GALLON ON THE HIGHWAY. THE VEHICLE WAS HARD TO DRIVE WHEN IT WAS WINDY OUTSIDE. WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE BRAKE WENT DOWN TO THE FLOOR AND DID NOT COME BACK UP FOR SEVERAL SECONDS. THE ANTI-LOCK BRAKES DID NOT ENGAGE. THE CONSUMER SPOKE TO THE DEALER AND HE SAID THE BRAKES MUST HAVE FROZEN UP. THE BATTERY LOW LIGHT WAS ON. *JB
Feb 07, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
VEHICLE HAD A RECALL TO REPROGRAM POWER TRAIN CONTROL MODULE WHICH WAS CORRECTED (?) ON 6/9/04. ON 7/2/04 VEHICLE WOULD NOT IDLE AND SUBSEQUENTLY WOULD QUIT RUNNING. TAKEN TO DEALER AND DEALER REPLACED IGNITION CONTROL VALVE. DEALER STATES IT WAS NOT RELATED TO THE POWER TRAIN CONTROL MODULE REPROGRAM. CAR WAS OUT OF MANUFACTURER WARRANTY, WITH 36,568 MILES AT TIME OF FAILURE. OTHER ITEMS OF CONCERN ON THIS VEHICLE INCLUDE THE LEFT HEADLIGHT AS DEFECTIVE ASSEMBLY AND ALLOWS MOISTURE BUILDUP. DEALER AGAIN REFUSES TO ACKNOWLEDGE A DEFECT AND REFUSES TO REPAIR AT THEIR COST (ESTIMATE COST APPX. $200 TO REPAIR THEIR DEFECT). OTHER ISSUES INCLUDE THE REPLACEMENT OF A COOLANT SENSOR, AND REPLACED A DPFE (ENVIRONMENT PROBLEM THAT WAS COVERED BY WARRANTY). *NM
Jan 21, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THERE WERE NUMEROUS PROBLEMS. THE EGR SENSOR (DPFE) WAS REPLACED ALONG WITH THE SOP DRIVER SIDE OUTER BELT MOLDING, FUEL PUMP, SWAY BAR LINKS AND IAC. *BF THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE WINDOW, WATER LEAKED AROUND THE TAILGATE WINDOW, THE VEHICLE WAS HARD TO START, THE IAC WAS STICKING, THE DRIVER'S SIDE WINDOW SQUEAKED AND RATTLED, THE VEHICLE HESITATED UPON STARTING, THERE WAS PLAY IN THE FRONT SWAY BAR LINKS, THE COOLANT LIGHT STAYED ON, THERE WAS A CRACK AROUND THE OIL PAN AND THE OIL DRAIN PLUG WAS PROBLEMATIC, AND THE ACCELERATOR PEDAL WAS STICKING. *SC *JB
Dec 06, 2004
STEERING,ENGINE AND ENGINE COOLING,AIR BAGS,EQUIPMENT
1 complaint
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE AND PULLED OVER. THE CONSUMER DROVE THE VEHICLE TO THE AUTO SERVICE FOR INSPECTION AND THE MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THERE WAS GRINDING AND A ROUND METAL OBJECT SNAPPED AND BROKE OFF OF THE AC COMPRESSOR. THERE WERE ALSO PROBLEM WITH THE AIR BAG AND THE STEERING. *SC *JB
Aug 19, 2004
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
BRAKE PEDAL HISSES AND SQUEAKS WHEN RELEASED. TO STOP HIGH-PITCHED HISSING SOUND, THE PEDAL MUST BE LIGHTLY TAPPED. RESULTS IN EXTENSIVE DAMAGE TO BRAKE SYSTEM. BRAKE PADS, ROTORS, AND POWER BRAKE BOOSTER NEED REPLACING. POTENTIAL SAFETY ISSUE!
May 12, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
PREMATURE BRAKE ROTOR WEAR. ROTORS AND PADS REPLACED TWICE; ONCE AT 30K MILES AND AGAIN AT 60K MILES. BRAKE MASTER CYLINDER REQUIRED REPLACEMENT AT 60K MILES. NUMEROUS FRONT-END PROBLEMS AFTER LIGHT CONVENTIONAL "ON-ROAD" DRIVING (I.E. LOOSE END LINKS, BALL JOINTS, MISALIGNMENT), WHICH IN TURN RESULTED IN PREMATURE DESTRUCTION OF TWO SETS OF TIRES. BURNING OIL SMELL IN CABIN SUPPOSEDLY UNIDENTIFIABLE AFTER NUMEROUS ATTEMPTS BY DEALER. NONE OF THE ABOVE COVERED UNDER WARRANTY. OVER $2500 IN REPAIRS AND VEHICLE IS ONLY AT 63K MILES! *JB
Apr 05, 2004
SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY,AIR BAGS,SEAT BELTS
1 complaint
MAINTENANCE. *JB
Jan 31, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
I'VE ONLY HAD THIS CAR FOR TWO YEARS AND IT DIED TWICE WHILE DRIVING ON THE ROAD. ONE TIME ON OCTOBER 19, 2002 AND ANOTHER TIME ON SEPTEMBER 12, 2003. THIS CAR HAS ALSO HAVE PROBLEMS WITH THE SENSORS AND PCM MODULE.
Jan 15, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ENGINE STALLING, INTERMITTENT, UNPREDICTABLE. DURING VARIOUS TIMES, DAYS AND CIRCUMSTANCES. SINCE 09/25/01 TILL LAST TIME WAS 12/01/03.*AK
Dec 18, 2003
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
I FILLED OUT A COMPLAINT AND THE # WAS CONFIRMATION NUMBER (ODI NUMBER) IS: 10019115. I HAD STUCK WRONG MILEAGE DOWN THE MILEAGE IS 38000 NOT 80000. *NLM
May 22, 2003
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2001 FORD ESCAPE HAS REPEATEDLY STALLED DURING NORMAL DRIVING. CAR CURRENTLY HAS 33,000 MILES; HOWEVER, I BEGAN HAVING PROBLEMS EARLY ON. CAR HAS STRANDED ME SEVERAL TIMES. CAR HAS BEEN TOWED IN SEVERAL TIMES AND DEALERSHIP CAN FIND NOTHING WRONG IT. DEALERSHIP HAS REPLACED ALTERNATOR, TRANSMISSION, FUEL HOSES, SENSOR, COMPUTER, ETC. AND CAR STILL STALLS. THIS WEEK IT HAD TO BE TOWED FROM MY GARAGE TO THE DEALERSHIP BECAUSE IT WOULD NOT START. DEALERSHIP AGAIN COULD FIND NOTHING WRONG WITH CAR. I LOVE THE CAR, BUT AM TERRIFIED TO DRIVE IT AS WHEN IT STALLS EVERYTHING LOCKS UP AND I HAVE HAD A COUPLE NEAR MISS ACCIDENTS TRYING TO GET OFF THE ROAD. I HAVE AN INFANT AND THIS IS UNACCEPTABLE. *NLM
Mar 30, 2003
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
VEHICLE ENGINE REVS/SEARCHES/HUNTS, WHILE DRIVING STEADY AND MAINTAINING A CONSTANT SPEED ON A LEVEL ROAD, GOING DOWN OR UP A HILL AND THE ACCELERATOR IS NOT BEING PLAYED WITH. INTERMITTENTLY VEHICLE HANDLING SEEMS TO LOSE THE POWER ASSIST - TURNING ALL OF THE SUDDEN REQUIRES MORE MUSCLE EFFORT - AND HANDLING GETS VERY STIFF. SUV HAS STALLED 5 TIMES ALREADY AND DEALER STILL UNABLE TO CORRECT THE PROBLEM. EVERY TIME - I LOST THE STEERING, THE BRAKES, THE ACCELERATOR AND THE ELECTRICAL SYSTEMS. ESCAPE IS A VERY SCARY AND DANGEROUS SUV - UNABLE TO PREDICT WHEN IT WILL STALL OR WHEN IT WILL SUDDENLY ACCELERATE (I DON'T DARE USE THE CRUISE CONTROL).
Jan 23, 2003
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
NAR 02/13/2003. THE AUTOMATIC TRANSMISSION WOULD SHIFT TO DRIVE FROM OVER DRIVE, THE VENTS AUTOMATICALLY SWITCHED TO FROST. THE VEHICLE COMPLETELY STALLED ON A SEPARATE OCCASION, THE RELAY ASSEMBLY WAS REPLACED. THE CRUISE CONTROL WAS INOPERATIVE FROM THE TIME OF PURCHASE. THE WINDSHIELD WIPERS STOPPED WORKING, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION AND THE GAS MILEAGE WAS POOR. *JB
Jan 22, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
VEHICLE WAS PARKED INSIDE OF CARPORT AND WITHOUT PRIOR WARNING HEARD A LOUD BANG. VEHICLE CAUGHT ON FIRE/EXPLODED AND MELTED TO THE GROUND. DEALERSHIP WAS AWARE OF PROBLEM.*AKBRAKES HAVE BEEN SQUEAKING WHEN HOT OR COLD. THE FRONT BRAKE ROTORS AND PADS ARE GLAZED. THERE IS A CLUNK NOISE HEARD IN THE FRONT END WHEN MAKING A LEFT OR RIGHT TURN. THE NOISE WAS COMING FROM A LOOSE METAL CLIP. THE ENGINE LIGHT STAYED ILLUMINATED WHILE IN MOTION. *JG
Sep 12, 2002
Fire: 1
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
WHILE DRIVING ONLY AT LOW SPEEDS, STEERING COLUMN WILL MAKE A LOUD NOISE AND IT COULD CAUSE FUTURE STEERING PROBLEMS. DEALER NOTIFIED.*AK THE COVER ON THE BOTTOM OF THE STEERING WHEEL WAS BROKEN. THE VEHICLE SHIMMYS WHEN APPLYING THE BRAKES. THE BRAKES WERE INSPECTED AND THE FRONT ROTOR WAS MACHINED AND THE FRONT PADS CLEANED. CONSUMER STATES THERE IS A PECKING NOISE IN THE ENGINE. CONSUMER STATES THE ACCELERATOR PEDAL IS HARD TO PUSH BECAUSE THE THROTTLE BODY NEEDED REPLACING. THE AIR CONDITIONER STOPS WHILE AT IDLE. ALSO, WHEN COMING TO A STOP, THE HEATER IS NOT WARM. *JG
Sep 06, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
VEHICLE HAS ON 2 OCCASIONS SHUT OFF WHILE DRIVING. WITHOUT WARNING, THE ENGINE, BATTERY, AND OIL LIGHTS COME ON AT THE SAME TIME AND VEHICLE IMMEDIATELTY SHUTS ITSELF OFF. VEHICLE HAS BEEN TO THE DEALERSHIP AFTER BOTH OCCURRENCES. THE IAC, DPFE, AND FUEL PUMP RELAY WERE ALL REPLACED AND MY VEHICLE'S PCM WAS REPROGRAMMED. NONE OF THESE "FIXES" HAVE SOLVED THE PROBLEM. ALTHOUGH THE TECHNICIAN WORKING ON THE VEHICLE AND THE SHOP FOREMAN HAVE MADE EVERY EFFORT TO ASSIST ME WITH THE PROBLEM, THE CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. THE MANUFACTURER IS AWARE OF THIS PROBLEM WITH THIS PARTICULAR VEHICLE, BUT CANNOT EXPLAIN WHAT IS WRONG OR HOW TO REPAIR IT. I DO NOT FEEL SAFE DRIVING MY ESCAPE KNOWING THAT IT COULD SHUT ITSELF OFF AT ANY TIME WITHOUT WARNING IN THE MIDDLE OF A BUSY ROAD.*AK
Aug 15, 2002
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
ENGINE HAS STALLED TWICE WHILE DRIVING 40-50MPH. SUNROOF MOTOR HAD TO BE REPLACED. COOLANT RECORVERY JUG HAD TO BE REPLACED. SENSOR ASY-EGR WAS REPLACED AFTER 1ST TIME ENGINE STALLED. HAS SINCE STALLED AGAIN.
Aug 09, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
VEHICLE IS STALLING AT LOW SPEED. HAS BEEN TAKEN TO DEALER 4 TIMES. POWERTRAIN CONTROL MODULE/ WIRING ASSEMBLY AND PCM RELAY WERE REPLACED. DID NOT REMEDY THE PROBLEM.*AK
Jul 11, 2002
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHILE DRIVING 30-35 MPH, VEHICLE WILL SHUT OFF WITHOUT ANY NOTICE. CONTACTED DEALER, WHO WAS NOT WILLING TO DO ANYTHING.*AK. NUMEROUS PARTS HAVE BEEN REPLACED REGARDING THE STALLING, BUT THE PROBLEM STILL EXISTS, THE ENGINE LIGHT ALSO ILLUMINATED, CONSUMER STATED THE TRANSMISSION WAS REPLACED IN APRIL 2002, THE ENGINE COOLING FANS WERE REPLACED, AND ALSO THE RACK AND PINION WAS REPLACED.*JB
Jun 26, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
AT 50MPH WHEN FOOT WAS LET UP FROM ACCELERATOR, THERE WOULD BE A DELAY IN DECELERATION, ALSO STEERING COLUMN WOULD SHAKE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE VEHICLE DID NOT ALWAYS ACCELERATE OR DECELERATE CORRECTLY. THE DEALER REPLACED THE PCM COMPUTER SYSTEM THREE TIMES, BUT THE PROBLEM CONTINUED TO EXIST. *YH
Jun 17, 2002
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
VEHICLE HAS STALLED 3 TIMES AT 35-40 MPH DOWN AN INCLINE. DEALER HAS RECALIBRATED COMPUTER.*AK DEALER PUT ON NEW EEC AND NEW IDLE AIR CONTROL. A/C FAILED AND WAS REPLACED. *YH
Jun 11, 2002
SERVICE BRAKES, AIR,AIR BAGS
1 complaint
F-150 BARELY STOPS FROM HITTING A CRV IN FRONT OF IT. AS SOON AS I SAW HIM APPLY HIS BRAKES I SLAMMED ON MINE. THE BRAKES DID NOT SEEM TO HELP TO SLOW ESCAPE'S SPEED. WENT UNDER F150'S BUMPER AND WAS BOUNCED BACK AT LEAST A CAR LENGTH AND A HALF (HAVE PICTURES). THE FRONT WAS CRUPPLED AND AIRBAGS DID NOT DEPLOY. I WAS TOLD BY FORD THEY FOUND NOTHING WRONG WITH BREAKING SYSTEM BUT I KNOW WHAT IT FELT LIKE. MAYBE SYSTEMS WERE WORKING ACCORDING TO THEIR COMPUTER BUT I KNOW IF I HAD BEEN IN MY 1996 EXPLORER IT WOULD HAVE STOPPED.*AK
Jun 11, 2002
Crash: 1
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
WHILE DRIVING AT ABOUT 40 MPH, WITH BOTH CHILDREN IN THE CAR, MY CAR STALLED IN A BUSY INTERSECTION. MY BRAKES, STEERING, ACCELLERATOR, AND ELECTRICAL(RADIO AND SPEEDOMETER) WENT OUT. I WAS FORCED TO COAST DOWN THE STREET TO FIND SOMEWHERE TO PULL OVER. I HAVE SENT IT TO THE DEALERSHIP AND THEY ACTED LIKE IT WAS MY FAULT THAT IT HAPPENED AND THAT THEY HADN'T HEARD OF SUCH COMPLAINT. I AM SCARED TO DRIVE IT EVEN AFTER THEY SAID IT IS FIXED. I HAVE HEARD OF THIS HAPPENING,AFTER I DID SOME REASEARCH AND PEOPLE HAVE REPORTED IT HAPPENING AGAIN. I WOULD LIKE SOME KIND OF TRADE OR REIMBUIRSEMENT. MY REASON BEING IS FOR THE SAFTEY OF MY CHILDREN AND MYSELF. THE CAR IS ONLY 11 MONTHS OLD.*AK
May 19, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
VEHICLE HAS STALLED TWICE AT 35-40 MPH WHILE COASTING DOWN HILL. DEALER REPLACED COMPUTER MODULE AND ECC RELAY. NLM CONSUMER STATES KEYLESS ENTRY WORKS INTERMITTENTLY. THE WEATHER STRIPS COMING OFF ON BOTH BACK DOORS. THE VACUUM LINE WAS LOOSE AND HISSING. THE COOLANT LIGHT CONTINUES TO COME ON DUE TO COOLANT BOTTLE FAILURE, ALSO THERE WAS A CRACKING NOISE UNDER THE DASH AND THE RADIO WENT OUT. *YH
Apr 19, 2002
ENGINE AND ENGINE COOLING,INTERIOR LIGHTING
1 complaint
CONSUMER STATES THAT THE VEHICLE WILL STALL OUT WHILE THE CONSUMER IS DRIVING AT HIGHWAY SPEEDS. ALL THE LIGHTS AND THE INSTRUMENT PANEL SHUT OFF ALSO. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM
Apr 17, 2002
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
INSTRUMENT PANEL LIGHTS WILL CONTINUOUSLY COME ON, FOR EXAMPLE ENGINE CHECK LIGHT WILL COME ON, BUT THERE WAS NEVER ANYTHING WRONG WITH VEHICLE. CONTACTED DEALER.*AK
Apr 09, 2002
STEERING,SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
I HAVE SPOKEN WITH A FORD REP. FOR A NEW CAR, TOO MANY THINGS HAVE GONE WRONG. IT IS CURRENTLY IN THE SHOP HAVE THE WINDOW AND ABS BRAKES FIXED. EVERY TIME IT'S SOMEHTING NEW! NLM
Mar 28, 2002
STEERING,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
MY ESCAPE STALLED 4 DIFFERENT TIMES WHILE DRIVING DOWN THE STREET. MY SPEED WAS 40 MPH OR LESS. THERE IS THE TIGHTNESS IN THE STEERING AND THE ENGINE LIGHT GOES ON AND ALL POWER IS LOST.IT STARTS UP WITH NO PROBLEM.*AK
Mar 16, 2002
INTERIOR LIGHTING
1 complaint
WHILE DRIVING DASHBOARD LIGHTS WILL GO OFF WITHOUT APRIOR WARNING, HAD CONTACTED DEALER ABOUT THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Mar 15, 2002
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
THE OVERHEAD MAP LIGHTS IN THE FRONT OF THE VEHICLE DO NOT COME ON WHEN THE DRIVER DOOR IS OPENED. THE CENTER AND BACK DOME LIGHTS COME ON AND THEN FADE, HOWEVER, THERE ISN'T ENOUGH LIGHT IN THE FRONT OF THE VEHICLE TO SEE TO PUT THE KEY IN WITHOUT MANUALLY TURNING ON THE MAP LIGHT. I HAVE 2 FRIENDS WHO HAVE THE SAME YEAR MODEL, AND THEIR MAP LIGHTS COME UP. WHEN I CONTACTED THE DEALER, HE SAID A CHANGE IN WIRING WAS MADE TO THEIR VEHICLES AND WOULD GLADLY CHARGE ME $300 TO FIX MINE. I LIVE IN ALASKA WHERE 6 MONTHS OUT OF THE YEAR IT'S DARK AND I BELIEVE THIS IS A SAFETY HARZARD IN GETTING INTO THE VEHICLE WITHOUT HAVING ADEQUATE LIGHTING TO SEE TO PUT THE KEY IN. WE'VE TALKED TO THE SEVICE MANAGER AND THEY ARE UNWILLING TO DO ANYTHING FOR US. THEY HAVE APOLOGIZED FOR WASTING MY TIME, AND LEAVING ME SIT IN THEIR WAITING AREA FOR 8 HOURS AND THEN ANNOUNCING THEY "FORGOT" ABOUT ME. WHEN TOLD IT WOULD TAKE AN ADDTIONAL 3 1/2 HOURS TO FIX, AND COST ME $300, THERE WASN'T ENOUGH TIME LEFT IN THE DAY TO COMPLETE THE JOB IF I CHOSE TO SPEND THE MONEY AND WOULD HAVE HAD TO COME BACK AT ANOTHER TIME. I FEEL THIS IS A TRUE SAFETY HAZARD WHEN I CAN'T SEE TO PUT THE KEY IN AND START THE VEHICLE UP.*AK
Feb 16, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHILE TRAVELING 15MPH ON THE HIGHWAY AND APPROACHING AN INTERSECTION, ANOTHER VEHICLE VEERED INTO CONSUMERS VEHICLE FROM RIGHT FRONT. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATES THAT THE ABS ALSO FAILED. TWO MONTHS AFTER THE ACCIDENT, THE VEHICLE WAS REPAIRED AND RETURNED, CONSUMER DOES NOT FEEL SAFE IN THIS VEHICLE. WITHIN 2 WEEKS OF OWNERSHIP, THE DASHBOARD PULLED AWAY FROM THE WINDSHIELD. *SLC
Feb 15, 2002
Crash: 1
Injuries: 3
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
VEHICLE STALLED WIHTOUT WARNING WHILE DRIVING @~30MPH. THIS HAS HAPPENED SEVERAL OTHER TIMES ON THE ROAD. DEALER HAS PERFORMED REPAIRS 3 OTHER TIMES AS FOLLOWS: VISIT 1 - CHANGED FUEL PUMP RELAY, VISIT 2 - CHANGED ECM MODULE RELAY, VISIT 3 - REPLACED FUEL PUMP AND SENDER. DEALER SERVICE HAS INDICATED THAT THEY WERE UNABLE TO FIND EXACT CAUSE OF STALLING, SO THEY ARE REPLACING COMPONENTS IN HOPES OF CATCHING THE PROBLEM. AFTER VEHICLE STALLED, POWER STEERING AND BRAKES WERE NON-FUNCTIONAL AND I ONCE AGAIN NEEDED TO PULL OFF THE ROAD EVASIVELY TO AVOID REAR-ENDING THE CARS IN FRONT OF ME. CLARIFICATION: THIS MOST RECENT STALLING INCIDENT OCCURED TODAY, EVEN AFTER THE FUEL PUMP WAS REPLACED.*AK
Nov 16, 2001
STRUCTURE,EQUIPMENT
1 complaint
THE AIR CONDITIONER FROM THE VERY BEGINNING HAS A VERY FOUL SMELL OF MILDEW AND MOLD. IF YOU USE THE AC FOR AN EXTENDED PERIOD OF TIME THE SMELL IS WORST THEN EVER. BOTH MY SON AND I ARE ALLERGIC TO MOLD AND MILDEW AND WHEN I TURN ON THE AC, WE BOTH BEGIN TO SNEEZE, COUGH, RUNNY NOSE AND EYES. I CANNOT NOT USE THE AC. I HAVE BROUGHT THE TRUCK BACK 3 TIMES FOR A TOTAL OF 12 DAYS AND NOW HAVE IT IN THE SHOP AGAIN. THERE IS ALSO A CONSTANT RATTLE ON THE DRIVERS DOOR SIDE AND THE REAR TAILGATE DOOR/WINDOW. THESE PROBLEMS WERE REPORTED ON THE FIRST VISIT ALSO. EACH TIME I WAS TOLD THE PROBLEM HAS BEEN TAKEN CARE OF, I DRIVE OFF AND THE PROBLEMS ARE STILL VERY EVIDENT. THE THIRD TIME AS I WAS PULLING OUT OF THERE DRIVEWAY AFTER HAVING JUST BEEN TOLD THE PROBLEMS WERE SOLVED. THESE HAVE BEEN AN ONGOING PROBLEMS. MY CONCERN IS I HAVE BEEN BACK FOUR TIMES IN LESS THE 5 MONTHS FOR PROBLEMS, WHAT HAPPENS WHEN THE TRUCK IS A YEAR OLD!!!!!!*AK
Oct 26, 2001
POWER TRAIN,TIRES,EQUIPMENT
1 complaint
BRIEFLY, THE TRANSMISSION FAILS TO SHIFT UPON ACCELERATION ABOVE 50 MPH, THIS HAS CAUSED 2 NEAR COLLISIONS ON I-95, TIRE SPLIT OPEN & ROOF RACK BLEW OFF WHILE DRIVING*AK (DOT NUMBER: A3083JJ390 TIRESIZE: A3083JJ390)
Sep 12, 2001
POWER TRAIN,VISIBILITY
1 complaint
SLUGGISH DRIVING AFTER A OIL CHANGE, COULD NOT FIND ANYTHING WRONG, NEXT WEEK, SHIFT WENT OUT. AFTER GETTING VEHICLE BACK BRAKE PEDAL SEEMS LOOSE AND THE STEERING WAS NOT RIGHT. WIPER TRANSMISSION WENT OUT, REPLACED.
Sep 12, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
GEAR SHIFT LEVER STICKS IN FRONT OF RADIO. WHEN CHANGING RADIO STATIONS HANDS KNOCKS GEAR SHIFT INTO NEUTRAL WHILE VEHICLE IS IN MOTION.*AK CONSUMER STATES THAT THE VEHICLE PRODUCES SO MUCH BRAKE DUST THAT THE WHEELS TURN BLACK ONLY AFTER THREE OR FOUR DAYS OF DRIVING, FORD STATES NOTHING CAN BE DONE. *SLC
Aug 20, 2001
STEERING,EQUIPMENT
1 complaint
WAS TRAVELING 40MPH ON HIGHWAY WENT TO CHANGE LANES AND POWER STEERING DIDN'T RESPOND. DEALERSHIP WAS AWARE OF PROBLEM.*AK CHECK ENGINE LIGHT ILLUMINATED AND OIL LIGHT ILLUMINATED, DEALER CLEANED GROUND CONNECTIONS UNDER THE BATTERY. SUB WOOFER INOPERABLE, DEALER REPLACED. *SLC
Aug 20, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
CONSUME R WAS TRAVELING ABOUT 45MPH ON A MOUNTAIN ROAD, AND WITHOUT PRIOR WARNING, ENGINE CHECK LIGHT CAME ON THE DASHBOARD. THEN, THERE WERE NO BRAKES OR POWER STEERING. ALSO, SPEED PEDAL WENT ALL THE WAY TO THE FLOOR. CONSUMER WAS ABLE TO CONTROL VEHICLE. DEALERSHIP WAS AWARE OF PROBLEMS. *AK
Aug 10, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
ENGINE HAS SHUT OFF 3 TIMES WHILE DRIVING, SINCE CAR BOUGHT 6 WEEKS AGO. ALWAYS ON HILLY, CURVEY ROADS, DOING 35-40 MPH, COASTING AND BRAKING LIGHTLY. CHECK ENGINE LIGHT COMES ON. POWER STEERING AND BRAKES GO. HAVE TO MUSCLE CAR TO ROADSIDE. TURNING OFF KEY AND RESTARTING SEEMS TO WORK. HAVE ALSO PUT IN NEUTRAL, TURNED KEY OFF AND RESTARTED, SHIFTING BACK INTO DRIVE. BEEN TO DEALER ONCE LAST WEEK FOR PROBLEM. THEY COULD NOT DETECT OR RECREATE. DEALER CONTACTED FORD HOT-LINE, WHO MADE SUGGESTIONS, TO NO AVAIL. DEALER SAYS THEY NOR FORD HAVE HEARD OF THIS PROBLEM. HARD TO BELIEVE THIS. HAVE SPOKEN WITH FORD CUSTOMER SERVICE TWICE, SYMPATHETIC REACTION BUT WITH NO ADVICE OR SOLUTION. HAPPENED AGAIN YESTERDAY. CAR BACK TO DEALER NOW FOR WEEK WHILE ON VACATION. VERY AFRAID I'M GOING TO KILL MYSELF OR SOMEONE ELSE IN ACCIDENT. EXPRESSED CONCERNS TO DEALER AND FORD. THERE ARE 16 LIKE COMPLAINTS ON NHTSA SIGHT. IS ANYTHING BEING DONE?*AK
Aug 02, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEAT BELTS
1 complaint
LEFT REAR PASSENGER RESTRAINT WAS JAMMED AFTER THE FIRST USE. THIS PART WAS REPLACED AND IT WAS JAMMED AFTER THE FIRST USE. IT WAS REPLACED A SECOND TIME AND IS CURRENTLY FUCTIONAL BUT THIS IS THE FIRST TIME IN 4 MONTHS SINCE PURCHASE DATE THAT IT HAS BEEN FUNCTIONAL. REAR DIFFERENTIAL HAD A BROKEN SEAL AND WAS LEAKING. THIS PART WAS REPLACED AND IS NOW FUNCTIONAL. THE MASTER CYLINDER WAS CRACKED AND REPLACED. THIS PART IS NOW FUNCTIONAL. THE POWER STEERING WAS EFFECTED WHEN PART OF THE POWER STEERING SYSTEM FELL OUT OF THE CAR WHEN THE VEHICLE WAS PUT IN PARK. THE PARTS (INCLUDING ALTERNATOR, BELTS AND SPRING) LITERALLY FELL OFF THE CAR. THIS COULD HAVE RESULTED IN MANY FATALITIES AS THE VEHICLE WAS ON THE HIGHWAY ONLY MINUTES PRIOR WITH A CAR FULL OF PASSANGERS. THE RESULTS OF THIS INCIDENT WOULD HAVE BEEN DRASTICALLY DIFFERENT IF THIS HAD HAPPENED WHEN THE VEHICLE WAS IN MOTION. FORD HAS NOT BEEN RESPONSIVE TO MY NEEDS AS A CONSUMER AND HAS MINIMIZED THE SAFETY HAZARD POSED BY THIS DEFECTIVE VEHICLE.
May 12, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT KEEPS COMING ON AND STAYS ON. DEALER HAS ATTEMPTED TO FIX DEFECT 5 TIMES, BUT CANNOT FIX DEFECT EVEN AFTER REPLACING COMPUTER AND WITHIN EMMISSION CONTROL DEVICE SPARTS.
May 07, 2001
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,EQUIPMENT
1 complaint
TIRES MAKE A HUMMING NOISE. CONSUMER FEELS THAT THEY MAY BE LEAVING GROUND LIKE HYDROPLANING, AND AT 65 MPH VEHICLE WOBBLES, VEHICLE IS NOT STABLE AT HIGH SPEEDS WITH WINDOW DOWN. *AK THE VEHICLE HESITATES WHEN A/C UNIT IS IN OPERATION AND A/C MAKE A LOUD CYCLIC CLICKING SOUND. TRANSMISSION MAKES SOUND. THE VEHICLE WAS UNSTABLE AT 65 MPH WITH A SLIGHT WIND AND FRONT END MAKES TUMBLING SOUNDS ON ROUGH ROADS. THE ALTERNATOR LIGHT COMES ON INTERMITTENTLY. THE CRUISE CONTROL TURNS OFF AUTOMATICALY BY ITSELF. THE FRONT BRAKE HAS EXCESSIVE DUST. THE VEHICLE HAD NUMEROUS INTERIOR SYSTEM FAILURES AND MALFUNCTIONING. *YH
May 03, 2001
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,EQUIPMENT
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
May 02, 2001
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
WHILE TRAVELING WHEN AND DEPRESSING BRAKE PEDAL, PEDAL WENT TO FLOORBOARD AND VEHICLE LOST BRAKE POWER. *AK CONSUMER ALSO EXPERIENCING PROBLEMS WITH PASSENGER AND DRIVER WINDOW, AND ALSO A FUEL LINE CLIP FAILED CAUSING THE MOTOR TO LOOSE POWER AND FUEL WAS PUMPED OVER THE HOT ENGINE. *JB
Apr 30, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
RAW FUEL SMELL IN CABIN WITH HEATER ON AND AT STOP LIGHT/IDELING. INTAKE GASKETS, FUEL RAIL AND INJECTORS REPLEACED. PARTS RETURNED TO FACTORY. *AK
Feb 03, 2001
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
CABIN FILLS WITH SMELL OF RAW FUEL WHEN CLIMATE CONTROL SYSTEM ON ..ALSO SMELL OF RAW FUEL UNDER HOOD . MFG INSPECTED VEHICLE AND DOES NOT KNOW WHERE PROBLEM ORIGINATES.VEHICLE IS NOW OUT OF SERVICE 36 DAYS WHILE ENGINEERING LOOKS FOR SOLUTION TO PROBLEM .VARIOUS PARTS HAVE BEEN CHANGED WITH NO RESOLUTION TO DATE .
Jan 08, 2001
4.3/5.0
30 reviews

Frequently Asked Questions

How many problems does the 2001 FORD Escape have?

The 2001 FORD Escape currently has 1051 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2001 FORD Escape?

The most common problems reported for the 2001 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2001 FORD Escape problem data come from?

All problem and complaint data for the 2001 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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