How many problems does the 2009 FORD Escape have?

The 2009 FORD Escape currently has 1674 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 FORD Escape?

The most common problems reported for the 2009 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 FORD Escape problem data come from?

All problem and complaint data for the 2009 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 FORD Escape Problems

STEERING

710 complaints

My fiancé my baby and I were leaving the house to go to the store and the steering wheel started jerking to the left when I went to turn right and then the power steering stopped working and sent a message to my dashboard that it failed. I called the ford dealership because I seen that there was a recall for the year make and model of my car but when I called they said there were no open recalls for my VIN number so there was nothing they could do. Which is my only vehicle and it is not safe to drive my 9 month old baby in.

Nov 04, 2025

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to drive the vehicle back to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering); and linked the failure to the recall. The contact notified the manufacturer of the failure and was informed that the VIN was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

Oct 27, 2025

The electric power steering assist has gone out, and now I have no power steering which makes turning difficult.

Oct 02, 2025

I was almost home and all the sudden i could barely control my steering wheel, it was so hard to turn and i almost hit another car. Thats when it dawned on me the power steering quit working.

Sep 26, 2025

Unknown. Cranked vehicle and had no power steering.05/27/25

Jun 07, 2025

+ 705 more complaints for this component

POWER TRAIN

117 complaints

Power steering assist fault Torque sensor

Jan 31, 2024

I SUDDENLY LOST POWER WHILE DRIVING ON CITY STREETS AND HAD THE CHECK ENGINE LIGHT AND WRENCH LIGHT COME ON. UPON RESEARCHING THE ISSUE IT WAS FOUND TO MOST LIKELY BE A FAULTY THROTTLE BODY. ALSO I CAN NOT DRIVE ON THE FREEWAY FOR MORE THAN 5-10 MINUTES AT 60 MPH BEFORE IT STARTS TO SHIMMY AND BECOME UNSAFE TO DRIVE.

Feb 10, 2021

I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY NO POWER WAS GOING TO THE WHEELS WHEN I STEPPED ON THE GAS PEDAL. THE CAR PROCEEDED TO SLOWDOWN AND ONCE PULLED OVER TO THE SIDE OF THE ROAD IT WOULDN'T SEND ANY POWER TO THE FRONT OR BACK WHEEL BUT WOULD REV THE ENGINE, EVEN THOUGH I WAS IN DRIVE. I TRIED THIS IN REVERSE AS WELL BUT STILL NOTHING.

Jan 17, 2019

2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO BAD THROTTLE BODIES. *LD THE CONSUMER STATED THROTTLE BODY FAILED AT 62,338 MILES AND AGAIN 14 MONTHS LATER AT 75,927. *JS *JS

Mar 05, 2018

ELECTRONIC THROTTLE BODY (ETB) MY 2009 FORD ESCAPE WILL OCCASIONALLY LURCH/SURGE FORWARD OR STALL OUT WHILE I'M DRIVING. I BELIEVE THIS IS A PROBLEM THAT FORD ADDRESSED WITH AN EXTENDED WARRANTY A FEW YEARS AGO BUT I WAS NOT AWARE OF THIS. I BELIEVE THIS IS A SAFETY ISSUE AND FORD SHOULD CONTACT ALL OWNERS!

Aug 01, 2017

+ 112 more complaints for this component

VEHICLE SPEED CONTROL

75 complaints

IN MAY 2015,I PURCHASED MY 2009 FORD XSCAPE FOUR-CYLINDER HYBRID FROM A FORD DEALER. THE CAR HAS BEEN DRIVEN BY AN OLDER WOMAN AND MOSTLY KEPT IN A GARAGE SO THE MILEAGE WAS LOW AT ABOUT 45,000 MILES. AT APPROXIMATELY OCTOBER 2018, AT 70,000 MILES I ENTERED THE FREEWAY AND WHEN I ACCELERATE THE WRENCH LIGHT WENT ON AND I COULD NOT ACCELERATE . THIS HAPPENED A FEW MORE TIMES RANDOMLY UNDER COMPLETELY DIFFERENT CIRCUMSTANCES BUT MOSTLY WHEN I NEEDED EXTRA POWER. I WOULD PULL OVER AND TURN OFF THE IGNITION, TURN IT BACK ON AND THE WRENCH LIGHT WOULD BE OFF. I TOOK IT TO THE DEALER AND THEY COULD NOT DETERMINE VIA COMPUTER WHAT THE ISSUE WAS. COULD NOT FIND A CODE FOR THE PROBLEM. THEY COULD NOT REPLICATE THE PROBLEM.THEY SAID IT MIGHT'VE BEEN BAD GASOLINE. HAVE NOT HAD THE WRENCH LIGHT OR 'LIMPING HOME' ISSUE SINCEJULY 2019 WITH VEHICLE CURRENTLY AT 79,000 MILES. OUT OF NOWHERE THIS MONTH, I AM NOW HAVING THE SAME ISSUE WITH WRENCH LIGHT AND LIMPING HOME. ENGINE LIGHT IS ON NOW, WITH WRENCH LIGHT. IF I PULL OVER TURN THE CAR OFF AND ON THE WRENCH LIGHT GOES AWAY. S. I HAD BEEN ABLE TO DRIVE BACK ROADS BUT ENTERING THE FREEWAY, OR NEEDING TO ACCELERATE BEYOND 30 MILES AN HOUR CAUSES THE WRENCH LIGHT TO GO ON, AND 'LIMP MODE' WHICH IS VEHICLE IS UNABLE TO ACCELERATE NO MATTER HOW FAR I PRESS THE GAS. I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE. AND THERE WAS A RECALL IN SOUTH CAROLINA? AND A CLASS ACTION LAWSUIT. LOTS OF COMPLAINTS THAT THE 2009 FORD ESCAPE HYBRID OUTSIDE OF THAT STATE WAS NOT INCLUDED IN THE LAWSUIT.

Aug 01, 2019

TAKATA RECALL, WITH DRIVING MY 2009 FORD ESCAPE, I REALIZED WHENEVER I AM PROCEEDING TO PRESS ON THE GAS AT A STOP SIGN OR AT A TRAFFIC LIGHT, THE ACCELERATION TAKES TIME TO PICK UP SPEED, AND WHEN TRYING TO PICK UP THE MINIMUM SPEED LOCALLY IT FEELS LIKE I HAVE TO PRESS HARD FOR THE TRUCK TO ACCELERATE MORE. AND WHEN I'M MERGING ON THE HIGHWAY IT IS VERY SCARY BECAUSE WHEN PRESSING DOWN ON THE GAS IT STALLS, ALOT LET ALONE WHEN I HAVE TO PRESS ON THE BRAKES, IT TAKES LONG TO PICK UP SPEED AGAIN. ALSO WHEN DRIVING UP A STEEP HILL, THE TRUCK APPEARS THAT IT CAN'T ACCELERATE FAST ENOUGH,THE ACCELERATION IS HORRIBLE, AND I AM STARTING TO BECOME VERY AFRAID DRIVING MY OWN VERY, NOT KNOWING WETHER SOMETHING IS GOING TO HAPPEN TO ME, WHEN DRIVING.

Feb 19, 2018

INTENDED TO PARK CAR IN FRONT OF GARAGE. VEHICLE SUDDENLY SPED UP UNCONTROLLABLY,DRIVER APPLIED BAKES AND TURNED SHARPLY YET THE VEHICLE HIT THE GARAGE STRUCTURE CAUSING DAMAGE TO THE VEHICLE AND THE HOUSE.

Oct 03, 2016

Crash: 1

APPLE VALLEY FORD HAS DONE THEIR BEST TO WORK WITH ME. HOWEVER, FORDS'S EXTENDED WARRANTY ON THE THROTTLE SENSER IS EXTREMELY DANGEROUS. IT REQUIRES AN EXTREMELY LONG WAIT FOR APPROVED DIAGNOSTICS, WHICH IS KNOWN TO CLEAR OUT OF MEMORY WHEN THE CAR IS TURNED OFF. USUALLY ENDING IN A NO. I HAVE BEEN IN NEAR DEATH SITUATIONS BECAUSE OF IT OVER TEN TIMES. TODAY ALONE, THE WRENCH AND FIX ENGINE SOON LIGHTS WERE ON. I PULL OUT OF MY NEIGHBOR ONTO A HIGHWAY TO STALL HORIZONTAL ACROSS BOTH LANES!!!! AND MORE LIFE THREATENING EVENTS AS I CANCEL TODAY'S EVENTS AND DRIVE DIRECTLY TO THE DEALERSHIP AGAIN! I PLAN TO POST ALL MY LIFE THREATENING EVENTS OF TODAY ON FACEBOOK. SHOULD I BE KILLED BECAUSE OF THIS, MY LOVED ONES CAN SUE FORD AND THEY MIGHT THEN "COMPREHEND" THE SEVERITY OF THIS ISSUE AND THE FACT THEY WON'T BACK IT UP! I HAVE NOT HAD ANY PROBLEMS WITH MY FORD BUT THIS. DO TO THE EXTREMELY DANGEROUS ISSUE, IT WILL BE MY LAST FORD. TIME TO GO WITH A CAR COMPANY THAT CARES ABOUT SAFETY.

Aug 30, 2016

FORD ESACAPE THROTTLE BODY I OWN A 2009 FORD ESCAPE AND WAS ISSUED A RECALL FOR THROTTLE BODY. I TOOK MY CAR TO DEALERSHIP AND THEY REPLACED UNDER WARRANTY. 10 MONTHS LATER MY CAR HAS THE SAME PROBLEM WITH THROTTLE BODY. IT SLOWS DOWN TO A CRAWL AT A MOMENTS NOTICE. I AM A CATH LAB TECH FOR A LOCAL HOSPITAL AND WAS CALLED IN THE MIDDLE OF THE NIGHT. WHILE DRIVING TO HOSPITAL MY WRENCH AND ENGINE LIGHT WENT ON SUDDENLY AND MY CAR SLOWED DOWN TO A CRAWL. I KEPT MY FOOT ON GAS BECAUSE I HAVE TO GET TO HOSPITAL. I AM ON A HEART TEAM AND IT IS CRITICAL. THANKFULLY IT WAS MIDNIGHT BECAUSE THERE WERE NO OTHER CARS ON THE ROAD. BUT IT COULD HAVE HAPPENED DURING THE DAY WITH MY KIDS IN THE CAR. I FELT CONFIDENT THAT MY CAR WAS REPAIRED WITH RECALL BUT NOW 10 MONTHS LATER IT HAPPENS AGAIN. CALLED DEALERSHIP AND FORD SERVICE AND WAS TOLD THEY WILL NOT WARRANTY. I HAVE GONE OVER THE MILEAGE AMOUNT FOR THEM TO WARRANTY. BUT WHAT THEY FAIL TO ACKNOWLEDGE IS THE ELEPHANT IN THE ROOM. SOMETHING IS WRONG WITH THE THROTTLE BODY COMPONENT FOR ESCAPE. THERE IS NO REASON TO JUSTIFY WHY THIS WOULD RECUR LESS THAN A YEAR LATER. I JUST KNOW I AM NOT THE ONLY ONE. AND FEEL AS A COMPANY THEY SHOULD ADDRESS THIS MAJOR SAFETY CONCERN.

Aug 09, 2016

+ 70 more complaints for this component

SERVICE BRAKES

67 complaints

Brakes and power steering failed within 1 day. I’ve had brake system checked by 2 mechanics. I still have spongey brakes. Both systems seem to be a problem on these particular vehicles according to the two mechanics. Seems I’m not the only one with this problem. My vehicle came out of the Kansas City Assembly Plant. It’s a 2009 Ford Escape. I understand that some models out of that facility had recalls.

Jun 09, 2025

I have had every part of my brake system replaced multi times and the brake pedal gos to the floor, no one can fix it. When trying to search online, it looks like this is a known issue. Multiple multiple forms with multiple websites people having the same issue. With this Specific vehicle but no one can find a answers.

Apr 12, 2025

Brake pedal very light, goes clear to floor then within last inch brakes activate. I replaced master brake cylinder in hopes that would fix, it did not. I scheduled an appointment with dealership to diagnose in which they were not able to and had me return it to the original mechanic after flushing fluid out checking for corrosion, they replaced the master cylinder again. That did not fix the brake issue. I’m returning it to Ford dealership to once more diagnose and potentially replace the ABS module. This model is known for having a test one placed on in which needed replaced. It’s the exact same part number as the ABS module recalled and replaced on a few other models. The recall number for other models is 19V904000, no corrosion in reservoir upon flush and dot 3 was placed back inside. The part number at hand for the multiple vehicles is 12-17242

Sep 25, 2024

The ABS module sticks, causing the pedal to sink to the floor and ABS system to suddenly stop working. The defective part and vehicle are available for inspection. Loss of the antilock brake system can cause the vehicle to become uncontrollable in inclement weather or during emergency braking. It is unknown whether the problem has been confirmed by a dealer. It is unknown if the manufacturer, police, insurance representatives have inspected the component. There were no warnings prior to the failure.

May 14, 2024

Brakes developed excessive travel and a soft feel which makes driving at high speeds dangerous. Replaced master cylinder and new front disc pads and rotors, two power bleeds performed but brake shop unable to correct or identify the problem. No warning lights came on. Online research indicates many others with the same problem on their Escapes. Problem appears to be same as a recall issued for other Ford models of the same year, but no recall has been issued for the Escape. The recall for other Fords is "Recall 19S54 – ABS Valve May Remain Open after ABS Event," and is related to DOT 3 brake fluid turning into a gel and causing ABS valve(s) to remain open.

Feb 06, 2024

+ 62 more complaints for this component

ENGINE

63 complaints

THE ENGINE TURN OFF WHILE DRIVING ON THE FREWAY, WAS THE MOST SCARY THING FOR ME AND MY KIDS , I HAVE A MECHANIC CHECK TEH VEHICLE BUT I COULDN'T FIND ANYHTING, THE BATTERY AND OIL LIGTH COME ON THE DASH BOARD, I HAD TO PULL OVER ADN TURN TEH EMERGENCY LIGHT AND PULL OVER

Dec 18, 2023

Vehicle will stop running instantaneously. car will restart after several seconds. No engine warning light so there are no codes to read. The frequency had increased from every few days, but now happens every time you drive.

Sep 27, 2023

The contact owns a 2009 Ford Escape. The contact stated while driving 35 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the vehicle then lost motive power and stalled. There was no warning light illuminated. The contact was able to pull over on the side of the roadway. The contact stated that there was smoke coming from the vehicle. The vehicle was turned off and the smoking ceased. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that a spring inside the piston was fractured and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no additional assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The failure mileage was 107,573. The VIN was not available.

Jan 05, 2023

Escape bogs down in 1st gear and barely goes. I have almost been hit multiple times because of this. No engine lights are on.

Jul 21, 2022

I NOTICED THE TRANSMISSION STARTED TO SLIP AND I ADDED FLUID ONCE. THEN IT HAPPENED AGAIN AND I NOTICED TRANSMISSION FLUID INSIDE THE ENGINE BAY LIKE IT HAS BEEN SPRAYING. I DONE SOME RESEARCH AND FOUND THIS VEHICLE TO HAVE A TRANSMISSION COOLER LEAK AND OTHERS HAD IT FIXED UNDER RECALL FOR 2008. THIS IS A ISSUE WITH THIS MODEL VEHICLE.

Jan 16, 2019

+ 58 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

43 complaints

WHEN YOUR DRIVING ASS "GO POWER" IS LOST AND A WRENCH LIGHT ILLUMINATES IN THE LOWER LEFT CORRNER. IT DOES NOT MATTER WHERE IM DRIVING BUT IT JUST DECIDES TO DO IT WHEN IT WANTS TO. HAS HAPPENED 3 TIMES IN THE PAST MONTH OR SO ITS HAPPEND WHEN I WAS GOING 10MPHS AND 30 MPHS AND ABOUT 45MPH...SUPER SUPER SCARY LUCKLY NO ONE WAS BEHIND ME ALL TIMES... LAST TIME THIS HAPPEND WAS ON 7/23/2019

Jul 26, 2019

ENGINE TURNS OFF WHEN DRIVING. THIS HAPPENS AT DIFFERENT SPEEDS IN VARYING CONDITIONS; IE. DRIVING SLOW, DRIVING FAST, ON THE HIGHWAY ON SIDE STREETS.

Aug 05, 2018

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STOPPED ACCELERATING. THE FAILURE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY WAS REPLACED AS PART OF A MANUFACTURER CUSTOMER SATISFACTION PROGRAM. APPROXIMATELY TWO YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

Sep 30, 2016

I WAS DRIVING TO WORK AND GOING AROUND A WINDING PART OF THE ROAD. I WAS COASTING DUE TO THE MULTIPLE CONSECUTIVE TURNS WHEN MY CAR SHUT OFF WHILE GOING APPROXIMATELY 20 MPH. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART MY CAR WHILE COASTING. SINCE THIS EVENT IT HAS HAPPENED APPROXIMATELY 30 TIMES, ALWAYS AROUND LOW OR IDLE SPEEDS AND MORE OFTEN AFTER RUNNING LONGER. I PURCHASED THIS CAR SECOND HAND IN MARCH OF 2015. I HAVE NEVER HAD SUCH A FRUSTRATING PROBLEM OR UNSAFE FEELING WITH OR WHILE DRIVING A VEHICLE.

Jul 21, 2015

I WAS DRIVING HOME ON A 6 LANE HIGHWAY YESTERDAY AFTER WORK. POSTED SPEED LIMIT 65 MPH. MY CRUISE CONTROL WAS SET AT 65, I WAS IN A CENTER LANE WHEN MY VEHICLE MADE A LOUD CLUNK AND THE CRUISE CONTROL CUT OFF AND I STARTED LOSING POWER TO THE CAR.THE ENGINE WAS ON BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS TRYING TO GET OUT OF TRAFFIC TO THE SIDE OF THE HIGHWAY WITH CARS SPEEDING AND SWERVING ALL AROUND ME. I WAS PETRIFIED. I CALLED THE DEALER AND THE CAR WAS TAKEN FOR SERVICE TODAY. THEY TOLD ME IT WAS THE THROTTLE BODY AND MOTOR AND IT WAS ON AN EXTENDED WARRANTY SO I DID NOT HAVE TO PAY FOR IT. THE RECEIPT CLEARLY STATES THIS IS RECALL NOTICE 13N03. I HAVE NOW READ ABOUT THIS ONLINE AND YOU GUYS ARE LETTING FORD CALL THIS A "CUSTOMER SERVICE SATISFACTION PROGRAM". WELL, YOU SHOULD KNOW THAT SOMEONE IS GOING TO BE KILLED. THERE IS NO EXCUSE FOR NOT NOTIFYING CUSTOMERS OF A DEFAULT WITH A VEHICLE THAT ENDANGERS PEOPLE. I NEVER RECEIVED A RECALL LETTER AND I COULD OF DIED YESTERDAY. *TR

Mar 10, 2015

+ 38 more complaints for this component

POWER TRAIN,ENGINE

41 complaints

WHILE DRIVING MY 2009 FORD ESCAPE IT BEGAN TO SLOW DOWN. I PRESSED THE ACCELERATOR EVEN MORE, BUT THE CAR CAME TO A COMPLETE HALT AND THE LIGHTS ON THE DASHBOARD ALL TURNED ON. I BRAKED, PLACE IT TO PARKING AND TURNED THE ENGINE OFF. I RESTART THE CAR AND WAS ABLE TO DRIVE AWAY. THIS HAS OCCURRED 4 TIMES ALREADY IN THE PAST 2 MONTHS. EACH TIME THIS HAS OCCURRED, I'VE BEEN DRIVING LESS THAN 40 MPH. I'VE TAKEN THE CAR TO THE SHOP TO GET SCANNED AND NOTHING HAS BEEN DETECTED.

Nov 12, 2020

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE VEHICLE DRASTICALLY DECELERATED TO BELOW 40 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO LOSE POWER. THE CONTACT COASTED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Nov 17, 2016

LOST POWER WHILE DRIVING IN THE MIDDLE LANE ON RT. 17 SOUTH NEAR RAMSEY NJ. ENGINE WAS STILL ON BUT RPM`S WAS VERY ERRATIC. WRENCH WARNING LIGHT CAME ON THE CHECK ENGINE LIGHT CAME ON. ISSUES WITH ELECTRONIC THROTTLE NOTED ON WEB SITES FOR FORD ESCAPE MODELS. UPDATED 10/01/15*LJ

Jun 19, 2015

VEHICLES FEELS LIKE ITS GOING TO STALL THEN ACCELERATES. IT HAS BEEN RECALIBRATED BEFORE BUT, TWO MONTHS LATER WE ARE HAVING THE SAME PROBLEM. THERE IS ALSO A LEAK ON THE LEFT SIDE OF THE VEHICLE LOOKS TO BE TRANSMISSION OIL. ALSO, WE CAN NO LONGER OPEN THE TAIL GATE. *TR

Jan 04, 2015

I WAS DRIVING DOWN THE ROAD AT 45MPH AND WENT TO ACCELERATE AND WHEN I PRESSED THE GAS- THE ENGINE FELT LIKE IT WAS OFF- I STILL HAD ELECTRICAL POWER. I WAS NOT ABLE TO GIVE THE CAR ANY GAS AT ALL. I COASTED UNTIL I COULD PULL OFF THE ROAD AND WHEN I STOPPED- THE CAR WAS IDLING VERY ROUGH. THE "THROTTLE CONTROL/ POWERTRAIN" LIGHT HAD COME ON. I TURNED OFF THE CAR AND SAT FOR ABOUT 5 MINUTES. WHEN I TURNED IT BACK ON, IT IDLED ROUGH FOR ABOUT 3-4 SECONDS AND THE LIGHT WAS STILL ON. THEN IT SMOOTHED OUT AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE IT BACK TO MY HOUSE (ABOUT 1 MILE). *TR

Oct 20, 2014

+ 36 more complaints for this component

STEERING,ELECTRICAL SYSTEM

38 complaints

The ford escape is experiencing the exact power steering assist fault, same year model in Safety Recall 14S05, but it’s not showing up for the recall.

May 09, 2025

As many other Ford escapes have been recalled due to power steering issues. Mine has been going out while driving and causing a very dangerous safety issue. Ive contacted my local ford dealership and noticed my 2009 ford escape is not on the recall list. Im requesting a change to this as my vehicle is a real safety issue for not just myself but for others. No warning lights appear whenever it goes out either.

Jan 30, 2025

I was driving to work when all the sudden out of nowhere with no warning I lost all power steering control luckily I just got off the highway and wasn’t going too terribly fast though it scared the crap outta me and this could have ended very badly! I was unable to turn my wheel at all!!! On my dashboard it says POWER STEERING ASSIST FAULT after researching this I came across a recall for 2008-2014 Ford Escapes for what exactly happened to me on my

Mar 18, 2024

The electronic steering on our 2009 Ford Escape Hybrid stopped working. We responded to the 14S05 recall. Our dealer reprogrammed the system and that seemed to work, however the problem is not with the program, the issue as shared with us by the Ford dealer is with The torque sensor or the electronic steering switches that are affixed to the steering column. The repair per the dealer is to replace the steering column. The software was not the issue, the Ford components are the issue. The recall letter states that "...the dealer may need to replace the torque sensor or the steering column. This service will be performed free of charge (parts and labor). But now Ford will not authorize the repair since the it was 'fixed' previously with software. A correction that ultimately failed. Ford's customer service is unwilling to acknowledge this reoccurring issue as shown by the complaints here. From Ford's perspective they believe the dealer is at fault for not undertakign the proper correction, when the dealer was first advised to address the problem with software. I.e. the cheaper solution. Ford has a know component failure issue that it is refusing to address.

Feb 02, 2023

Electric power steering assist just stopped and car was stuck. I couldn’t move. Very scary I could went over the hill and crashed. I cannot find the receipt it was a used electric power steering column. I am afraid to drive car now because it’s used. Ryder auto specialist should have a copy. Their phone number is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 19, 2023

+ 33 more complaints for this component

FUEL/PROPULSION SYSTEM

27 complaints

3/28/2021 MILEAGE 138141, 1 DAY AFTER FILLING TANK NOTICED STRONG ORDER OF GASOLINE COMING FROM UNDER CAR AND GASOLINE LEAKING OUT OF TOP OF TANK WHILE PARKED IN DRIVEWAY. TRACKED SOURCE OF LEAK TO A 1 INCH CRACK IN TOP OF TANK ABOUT 2 INCHES FORWARD AND TO THE LEFT OF THE FUEL PUMP WHERE THE TANK HEIGHT CHANGES AND GETS TALLER, APPEARS TO BE STRESS CRACK. NO CHECK ENGINE LIGHT OR CODES PRESENT. THIS YEAR IS EQUIPPED WITH A STEEL TANK NOT PLASTIC. REPLACEMENT TANK DISCONTINUED BY FORD, SOURCED AFTERMARKET REPLACEMENT.

Mar 30, 2021

PULLING INTO A PARKING SPOT IN FRONT OF A BUSINESS WHEN THE CAR SUDDENLY ACCELERATED CAUSING THE CAR TO JUMP THE CURB AND SIDE SWIPE A BRICK COLUMN BEFORE HITTING A BENCH BY THEN I WAS ABLE TO TURN OFF THE IGNITION STOPPING THE CAR. CAUSED DAMAGE TO THE CAR AND THE PROPERTY

Apr 25, 2020

Crash: 1

WHEN PUSHING THROTTLE, ENGINE HESITATES. I HAVE COMPLAINED TO DEALER BEFORE, BUT THEY SAY THEY CAN'T FIND ANYTHING WRONG. I SUSPECT THROTTLE BODY BUT NOW NOT COVERED EVEN THOUGH UNDER RECALL. I BELIEVE TO BE A SAFETY HAZARD. 48000 MILES.

Feb 24, 2020

INTERMITTENT ROUGH IDLE/STALLING AT TRAFFIC LIGHTS AS WELL AS HESITATION WHEN ACCELERATING AT ALL SPEEDS. THROTTLE BODY REPLACED UNDER EXTENDED WARRANTY WHEN ISSUE FIRST PRESENTED LAST YEAR; SYMPTOMS PERSIST WITHOUT CHECK ENGINE LIGHT; INDEPENDENT MECHANIC UNABLE TO DIAGNOSE/REPRODUCE ISSUE. ISSUE HAS BEEN OCCURRING FOR THE LAST TWELVE MONTHS WITHOUT RESOLUTION.

Oct 24, 2018

ELECTRONIC THROTTLE BODY ISSUE. CAR STALLS INTERMITTENTLY WHEN ACCELERATING AT INTERSECTION. VERY DANGEROUS. CHECK ENGINE LIGHT COMES ON CODE P2112. ISSUE HAPPENS WITHOUT WARNING AND CAR STARTS AGAIN AFTER STALL.

Aug 25, 2018

+ 22 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL

27 complaints

WHILE DRIVING ON FREEWAY AT 70MPH, WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND CAR SUDDENLY SLOWED TO 40MPH. THIS HAPPENED TWICE IN A WEEK. THE TROUBLE CODE SHOWS P2112. DEALER SAYS THAT MY VIN IS NOT COVERED BY THE CONSUMER SATISFACTION PROGRAM 13N03, BUT I HAVE EXPERIENCED THE SAME PROBLEM. DEALER SAYS ETB MUST BE REPLACED. I WILL HAVE TO PAY FOR IT.

Aug 03, 2018

MY VEHICLE STALLED AND CAME TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS. IT CONTINUED TO DRIVE AT ABOUT 5MPH AND THEN THE LITTLE GREEN WRENCH LIGHT CAME ON THE INSTRUMENT PANEL. WHEN TURNED OFF AND RE-STARTED, THE CAR RAN FINE FOR THE TRIP HOME. THIS PROBLEM CONTINUES TO OCCUR; SOMETIMES IT WON'T HAPPEN FOR A WEEK OR SO, SOMETIMES IT HAPPENS MULTIPLE TIMES A DAY. I BELIEVE IT TO BE AN ISSUE WITH THE THROTTLE BODY BUT THE FORD DEALERSHIP WILL NOT REPLACE IT UNDER CONSUMER SATISFACTION PROGRAM 13N03 BECAUSE THE COMPUTER READS NO ERROR CODE. THEY, INSTEAD, SUGGEST IT MIGHT BE AN ISSUE WITH THE TRANSMISSION... BUT THESE ARE NOT TYPICAL 'SYMPTOMS' FOR A TRANSMISSION ISSUE AND SEVERAL OTHER OWNERS HAVE REPORTED THIS EXACT PROBLEM WHEN A FAULTY THROTTLE BODY IS PRESENT. I HAVE CONTACTED FORD CUSTOMER SERVICE AND HOPE TO HAVE THIS ISSUE RESOLVED ASAP AS IT WILL HAPPEN REGARDLESS OF WHETHER I AM GOING 10, 40, OR 70MPH AND IS INCREDIBLY DANGEROUS! *TR

Feb 16, 2015

THROTTLE BODY ASSEMBLY SHORTED OUT INTERNALLY,SCAN HAD CODE P2112. ENGINE HAD NO POWER IT STAYED AT IDLE WHILE DRIVING AT 45 MPH IMMEDIATELY SLOWED DOWN TO 2 MPH. *TR

Sep 05, 2014

MY VEHICLE LOST ALL ACCELERATION WHILE DRIVING AT 40MPH, THE WRENCH LIGHT CAME ON. PULLED OVER AND POWERED OFF VEHICLE AND POWERED IT BACK ON (HAD SLIGHT TROUBLE TURNING OVER) CONTINUED ON MY WAY, THE VEHICLE ENDED UP LOOSING ACCELERATION THREE TIMES WHILE DRIVING HOME, WAS ON THE BUSY HIGHWAY DOING 55MPG AT ONE POINT WHEN ALL ACCELERATION WAS LOST AGAIN. WHEN I EXPLAINED THE PROBLEM TO FORD THEY DIDN'T KNOW WHAT WAS THE PROBLEM, THEY ENDED UP REPLACING THE THROTTLE BODY, BUT WHY WASN'T THIS A MANDATORY RECALL WHEN ACCIDENTS COULD HAVE OCCURRED FROM LOSS OF ACCELERATION. *TR

Aug 22, 2014

1ST TIME DRIVING DOWN STREET WRENCH LIGHT CAME ON, TRUCK LOST POWER. HAD TRUCK TOWED THROUGH RESEARCH NEW IT WAS THROTTLE BODY. TWO DAYS LATER TRUCK STARTED, WHILE DRIVING ON HIGHWAY WRENCH LIGHT CAME ON LOST POWER AGAIN .TRUCK STOPPED WORKING IN A CONSTRUCTION ZONE. TOOK TRUCK DIRECTLY TO FORD SERVICE. THEY WERE CLOSED. THEY LOOKED AT TRUCK NEXT DAY. I HAD A COMPLETE TUNE UP AT A DIFFERENT REPAIR SHOP AT 100,000.00. HAD ALL FLUIDS CHANGED AND SPARK PLUGS. FORD SERVICE CALLED, AND TOLD ME IT NEEDED ALL THAT DONE, THAT IT WAS NOT THROTTLE BODY. AFTER I TOLD THEM I ALREADY HAD ALL THAT DONE, THEY STUTTERED AND SAID THEY WOULD CALL ME BACK. THEY CALLED BACK SAID IT PROBABLY WAS THROTTLE BODY AND GAVE ME A LARGE ESTIMATE. I CHOSE TO PICK UP TRUCK. PAID $128.00. RECEIVED LETTER YOU WROTE ABOUT FROM FORD REGARDING THROTTLE BODY. CALLED FORD. THEY SAID THEY WILL ONLY REPLACE IT IF THE CODE SHOWS UP WHEN I BRING IT IN, IF IT DOESN'T I WILL HAVE TO PAY OUT OF POCKET. I AM UPSET BECAUSE I ALREADY BROUGHT IT IN WITH THAT EXACT PROBLEM. PLEASE ADVISE WHAT I SHOULD DO NOW. THANK YOU. *TR

May 23, 2014

+ 22 more complaints for this component

UNKNOWN OR OTHER

25 complaints

Fuel inlet light constantly alerting. Known issue, have read thousands of owners having issue with this, installed gas cap didnt fix, cleaned the area didnt fix, only option left is to replace the inlet. If its a known problem due to faulty equipment should be recalled

Mar 25, 2024

I was almost involved in an accident while on the highway while trying to turn, my wheel locked up randomly, I was almost hit by an on coming vehicle. The mechanic inspected it and he said it was the powersteering, he also stated that they're was a safety recall on these vehicles for the same issue and that Ford motor co. was replacing all the steering colums in all other similar years, makes and models due to some failure from the manufacturer. The problem is that all the vehicles with this same issue also fall under different vin numbers. This problem needs to be fixed because it's a major safety concern and is putting people who drive this vehicle as well as other drivers around in danger. I will attach a video of a man on YT explaining the same issue, it's not ok that 5 years later they're still hasn't been a safety recall for this clear and apparent manufacturer issue. Today on 2/16/2022 I called Ford motor Co and spoke to an employee by the name of Aldri and he offered no solution. I would like for this to be recalled so that anyone experiencing the same issues can be safe of the roads. I was terrified for my life when that happened to myself, please do consider this and recall All these vehicles. The link for the video description is included: https://youtu.be/HJtv9gAIzLQ I will also upload several images from the comments section with the exact same issue on the same model and make for the same years they did their other recall on. Thank you

Feb 17, 2022

Sudden failure of power steering assist system while operating vehicle at moderate speed resulting in the steering to revert into manual mode creating a hazardous condition within city traffic. Dashboard notification “ Power steering assist failure “ appearing. No failure code in OBD 2 system.

Jan 11, 2022

The contact owns a 2009 Ford Escape. The contact stated while driving approximately 15 MPH, the steering wheel became difficult to maneuver. The contact stated that after several minutes the vehicle regained normal operation. The vehicle was taken to an independent mechanic immediately after experiencing the failure. The contact stated that he was informed of a recall regarding the steering, possibly NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The vehicle was driven to the residence. The vehicle was not repaired. The local dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and the contact was provided a case number. The failure mileage was 73,945.

Dec 03, 2021

When I put my key into the ignition it will not start the vehicle. I’ve searched this on the internet and found it is a very common problem with this model vehicle

Sep 21, 2021

+ 20 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

25 complaints

WHILE DRIVING DOWN THE ROAD AT 45 MPH THE CAR LOST POWER AND BEGAN TO COAST TO A STOP EVEN WITH THE GAS PEDDLE TO THE FLOOR. *TR

Jun 17, 2014

WAS DRIVING THEN FELT "BACK FIRE" THEN THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON AND I COULDN'T ACCELERATE AT ALL. NEVER LOST CONTROL JUST HIT BRAKES TO TURN ON ROAD AND PULL OVER. TURNED OFF CAR AND RESTARTED IT AND REVVED THE ENGINE. WENT ANOTHER MILE AND IT DID THE SAME THING AGAIN. TOOK IT TO A LOCAL MECHANIC TO HAVE IT CHECKED OUT BECAUSE I THOUGHT MAYBE I HAD GOTTEN BAD GAS BUT WAS TOLD IT WAS THE THROTTLE BODY. TAKING IT TOO DEALERSHIP FRIDAY JUNE 6TH. *TR

Jun 03, 2014

CAR LOST POWER. PULLED OFF TO SIDE OF ROAD, ENGINE WOULD IDLE ONLY. THROTTLE BODY HAD GONE BAD. *TR

Mar 04, 2014

WAS PULLING OUT OF GAS STATION TO MERGE ONTO BUSY STREET, CAR BEGAN TO ROLL FORWARD UPON ACCELERATION THEN LOST ALL RESPONSE AND LURCHED INTO ROAD STOPPING THERE. ENGINE SHUT OFF AND CHECK ENGINE LIGHT CAME ON. ATTEMPTED TO RESTART VEHICLE, CAR WOULD REV BUT NOT RESPOND WITH ANY ACCELERATION. DURING THIS TIME INCREDIBLY LOUD HARSH SHIFTING OCCURRED , SOUNDED AS THOUGH TRANSMISSION FELL OUT OF CAR. DEALERSHIP REPLACED DEFECTIVE THROTTLE BODY, CURRENTLY STILL INVESTIGATING TRANSMISSION ISSUES. *TR

Nov 16, 2013

I'VE HAD TO REPLACE THE THROTTLE BODY FOR MY VEHICLE ONCE BEFORE APPROXIMATELY IN AUGUST 2011. THE CAR WOULD STALL AND THEN TURN OFF. FUEL DIDN'T SEEM TO BE PASSING THRU WHILE I WAS DRIVING AND WHEN I WAS AT STOP LIGHTS. OFTEN TIMES, IT TURNED OFF AND I WOULD HAVE TO WAIT A WHILE FOR IT TO TURN BACK ON. WHEN I WAS AT STOP LIGHTS AND THIS HAPPENED, I WOULD HAVE TO PRESS ON THE BRAKE AND THE GAS AT THE SAME TIME TO TRY TO AVOID THE CAR TURNING OFF. MY CAR WAS NOT SAFE TO DRIVE BECAUSE I NEVER KNEW WHEN IT WAS GOING TO STALL OR TURN OFF IN THE MIDDLE OF THE ROAD. I FINALLY WAS ABLE TO GET THIS FIXED. I AM NOW HAVING THE SAME PROBLEM AGAIN WITH THIS CAR. IT HASN'T BEEN THAT LONG AGO WHEN I HAD THIS FIXED. I KEEP CHECKING TO SEE IF THERE ARE ANY RECALLS FOR THIS VEHICLE AND PART AND HAVE NOT SEEN ANYTHING. I DON'T UNDERSTAND WHY THERE IS NO RECALL FOR THIS PART. PLEASE LET ME KNOW IF THERE IS ANYTHING I CAN DO TO HAVE THE DEALER PAY FOR THIS REPAIR. *TR

Nov 04, 2013

+ 20 more complaints for this component

ELECTRICAL SYSTEM

23 complaints

Power steering just stopped working

Jan 15, 2023

I RECEIVED THE CAR FOR MY AUNT WHO PURCHASED IT NEW. IN 2018. POWER STEERING WAS GOING OUT. I REACHED OUT TO FORD THEY SAID THEY HAD A RECALL. I GAVE MY VIN NUMBER AND THEY SAID MY CAR WAS NOT FROM THE LOT THAT WAS FOR THE RECALL BUT HAVING THE SAME ISSUE. I LOOKED ONLINE AND THERE ARE MANY PEOPLE HAVING THE SAME ISSUE FOR THE SAME YEAR MAKE UP MY CAR.

Dec 14, 2020

POWER STEERING ASSIST FAULT RECALL

Nov 04, 2019

BOUGHT MY 2009 FORD ESCAPE XLT 4WD IN 2016.HAD NO PROBLEMS UP UNTIL AROUND MARCH, 2017 WHEN TRYING TO START VEHICLE.TURNED THE KEY TO START AND IT WOULDN'T. THINKING MAYBE THERE WAS A LITTLE MOISTURE ON IGNITION KEY SEEING HOW IT HAD RAINED EARLER AND KEYS WERE EXPOSED BUT NOPE.PULLED KEY OUT AND FLIPPED IT OVER THEN RETRIED. IT DID START AND DIDN'T THINK ANYMORE ABOUT IT. DIDN'T HAPPEN AGAIN TILL ABOUT 4 MOS LATER AND HAS GRADUALLY GOTTEN WORSE OVER TIME. NOW HAVE TO MAKE SEVERAL ATTEMPTS...UP TO 5-6 TIMES OTHER DAY BEFORE IT STARTED. JUST BY CHANCE I HAD PUSHED THE IGNITION KEY FURTHER IN THE START POSITION AND FELT KEY SLIP INTO IGNITION A "HAIR" MORE. IT STARTED UP IMMEDIATELY. THOUGHT THAT MAYBE ORIGINAL KEY WAS GETTING WORN AND THAT WAS WHAT THE PROBLEM WAS BUT AFTER READING MANY OTHER COMPLAINTS ABOUT EXACT SAME ISSUE IT SHOWS THAT THERE IS A SERIOUS PROBLEM AND FORD NEEDS TO ADDRESS THIS. I HAVE TO TRAVEL ALONE WHEN OUT OF STATE FOR DR VISITS OR FAMILY MATTERS. WOULD SAY THIS CAN BECOME A SERIOUS SAFETY ISSUE ESPECIALLY FOR A FAMILY.

Sep 29, 2019

MY WIFE WAS DRIVING DOWN THE HIGHWAY WHEN HER ESCAPE JUST KEPT SHUTTING DOWN TO THE POINT SHE ALMOST GOT REAR ENDED AT 65-70MPH. FORD HAD A FIELD SERVICE ACTION ON THIS ISSUE IS A FAULTY ELECTRONIC THROTTLE BODY MALFUNCTION THAT NEVER MADE IT AS A RECALL. I TRIED TO GET FORD TO RESTART THIS FIELD SERVICE AS THEY SAID MY WIFE'S CAR WAS PAST THE WARRANTY. NEEDS TO BE AS A RECALL NOT A FIELD SERVICE COMPLAINT SHE COULD HAVE BEEN SEVERELY INJURED OR DIED FROM THIS I AM OUT $150 AND HALF DAY OF WORK TO FIX THIS BECAUSE FORD WON'T DO A RECALL TO SAVE THEIR ASS.

Jul 27, 2019

+ 18 more complaints for this component

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

22 complaints

STARTED ACCELERATING AS I WAS APPROACHING THE FREEWAY ENTRANCE, SUDDENLY LOST POWER. PUSHED DOWN ON GAS PEDAL AND FELT NO RESPONSE IN ACCELERATION. TURNED ON HAZARDS AND CROSSED TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. AS I STOPPED TO PUT THE CAR IN PARK, THE CAR SEEMED JERKY LIKE IT WAS ABOUT TO STALL. PUT THE CAR IN PARK, TUNED OFF THE ENGINE. RESTARTED THE CAR, IT DIDN'T FIRE UP RIGHT AWAY AS IT USUALLY DOES, HOWEVER IT DID START. PUT THE CAR IN DRIVE AND DROVE HOME WITHOUT FURTHER INCIDENT THAT DAY. *TR

Apr 30, 2015

THROTTLE BODY EMISSIONS SENSOR. EEC TEST CODES FOR THROTTLE POSITION SENSORS A & B. CHECK ENGINE LIGHT STARTED TO COME ON AND GO OFF PERIODICALLY. HAD IS CHECKED OUT AT MULTIPLE PLACES OVER THE NEXT YEAR AND NOW IS OVER 80,000 AND FORD REFUSES TO COVER UNDER WARRANTY. *TR

Feb 05, 2015

WAS ENTERING HIGHWAY, ATTEMPTING TO MERGE. ATTEMPTED TO ACCELERATE AND IT STALLED. WE WERE APPROXIMATELY 115 MILES FROM HOME, AND IT ATTEMPTED TO STALL TWICE ON THE WAY HOME. TOOK IT TO LOCAL DEALER, THEY TRIED TO DIAGNOSE THE PROBLEM WITH NO LUCK, KEPT IT OVERNIGHT TO DRIVE IT THE NEXT DAY IN HOPES IT WOULD DUPLICATE THE ISSUE, BUT, IT DIDN'T. SINCE THEN, IT HAS DONE IT, PROBABLY, TWICE A YEAR. SOMETIMES IT WILL DO IT ON THE INTERSTATE, AND, SOMETIMES IN TOWN. WE NOW HAVE 36000 MILES ON IT. *TR

Jan 15, 2015

AT 35 MPH AND FOR NO APPARENT REASON, ENGINE STARTED SPUTTERING AND DID NOT RESPOND TO PRESSING ON GAS PEDAL. IN LESS THAN ONE MINUTE THE ENGINE QUIT RUNNING ALTOGETHER. I TURNED OFF IGNITION KEY AND WAITED A FEW SECONDS AND TRIED RESTARTING THE ENGINE. IT RESTARTED AND RAN PROPERLY AFTERWARDS. CALLED LOCAL FORD DEALER AND DESCRIBED PROBLEM AND THEY SAID IT WAS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY - ABOUT AN $800 REPAIR. WENT ON LINE TO RESEARCH PROBLEM AND FOUND OUT THERE ARE TENS OF THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM YET FORD HAS DONE AND IS DOING NOTHING ABOUT IT. MY '09 ESCAPE HAS ONLY A LITTLE OVER 36,000 MILES ON IT. LUCKILY I WASN'T PULLING OUT INTO OR DRIVING IN HEAVY TRAFFIC WHEN THIS THING WENT OUT. I HOPE FORD DOESN'T WAIT UNTIL SOMEONE GETS SERIOUSLY INJURED OR WORSE BEFORE THEY CORRECT & RECALL VEHICLES FOR THIS PROBLEM. FORD SAYS YOU HAVE ENOUGH "POWER" LEFT TO GET OVER TO SAFETY BUT YOU REALLY DON'T. *TR

Sep 06, 2014

I WAS DRIVING ON INTERSTATE 71 IN OHIO WHEN MY CAR LOST POWER TOTALLY, IT HAD TO BE FLAT-BED TOWED TO MANSFIELD FORD WHERE I WAS TOLD THERE WAS A PROBLEM WITH THE THROTTLE BODY. THIS WAS VERY DANGEROUS AND FRIGHTENING TO ME, NOW I AM AFRAID TO TRAVEL IN THIS VEHICLE. I HAD TO PAY 474.00 TO REPAIR, WHICH I THINK FORD SHOULD REIMBURSE. *TR

Nov 02, 2013

+ 17 more complaints for this component

STRUCTURE

18 complaints

The subframe is rusted. There is an actual hole in the subframe. Yes, as of today, it is available for inspection. It has been put on a lift and looked at by an independent service center, which deemed it unsafe to drive. Because of this costly issue, the vehicle has been parked and not driven, leaving me without transportation as I cannot afford to replace an entire subframe as patching doesn’t seem to be an option due to the amount of rust.

Aug 31, 2025

The contact owns a 2009 Ford Escape. The vehicle was taken to an independent mechanic for routine maintenance, who determined that the passenger-side front subframe was rotten. The front and rear underbody were rotten. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.

Nov 14, 2024

The passenger rear panel paint is bubbling and has rust under the bubbled paint. This is a defect noticed on all the Ford Escapes that I see in parking lots and pre owned vehicle lots. This is a factory defect that I and a lot of other Escape owners feel the manufacturer should take responsibility for and recall the issue so we can get our vehicles fixed. The cost to do it is not covered under my insurance. The safety of others is if you have small kids that are near the vehicle can get rust in their mouth if they touch the area that the bubbled paint has fallen off. The child could touch the bubble, the paint comes off the vehicle and they put it in their mouth. The chips of paint if they try to swallow them could cut their throat trying to swallow the paint chip. The bubble was noticed after owning the vehicle for a year. When I asked at a dealership they mentioned that this is a flaw with the Escapes and nothing can be done about it other than taking it to a body shop and have them remove the rust and paint the quarter panel. That is very expensive.

Mar 26, 2022

The front sub frame rusted out on the passenger side. The is a 1inch by 5 inch hole in the sub frame. The lower control arm could have come off and the whole spindle and tire could have come off the vehicle while driving. Haggerty Ford iin West Chicago, Il noticed the large hole while doing an inspection for an oil change.

Dec 30, 2021

The hinges on the glass for the tail lift corroded causing the back window to drop. This poses a safety hazard when driving or opening the back window on the tail lift.

Jul 08, 2021

+ 13 more complaints for this component

ENGINE AND ENGINE COOLING

16 complaints

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact replaced the camshaft sensor himself; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the camshaft sensor and another unknown sensor had been previously replaced. The failure mileage was approximately 140,000.

Sep 13, 2022

STALLED OUT AFTER STOPPING AT A STOP SIGN. *TR

Mar 03, 2015

FORD 2009 ESCAPE-CAR STARTED MAKING A SQUEAL NOISE AND BELT STARTED TO COME OFF AND WHEN LOOKED TO SEE THE WHAT WAS GOING ON THE CARS MOUNTING BOSS BROKE OFF OF TIMING COVER AND FELL TO THE GROUND. THE IDLER PULLER MOUNTING BOLTS BROKE FROM COVER AND CAUSED CAR NOT TO BE ABLE TO BE DRIVEN. WHEN CHECKED WITH DEALER WAS TOLD NEVER HEARD OF THIS HAPPENING. WHEN PURCHASED NEW PART. THE IDLER PULLER HAS MORE STEEL METAL FOR SUPPORT AND ANOTHER BOLT TO HOLD WHERE AS THE OLD ONE DOES NOT. PICTURES ARE AVAILABLE IF NEED TO BE SEEN. *TR

Jul 26, 2014

ON THE WAY TO SCHOOL AROUND 7:50 AM, MY SON (NEW DRIVER) STOPPED AT A TRAFFIC LIGHT IN THE MIDDLE OF OUR TOWN. HE WAS FIRST IN LINE. ONCE THE LIGHT TURNED GREEN, HE PRESSED THE GAS PEDAL AND THE TRUCK STARTED TO MOVE FORWARD SLOWLY AND THEN STOPPED IN THE MIDDLE OF THE INTERSECTION. HE SAID HE WAS PUSHING THE GAS PEDAL, BUT THE ENGINE WASN'T RESPONDING. THE ENGINE WAS STILL RUNNING, SO HE TRIED PRESSING THE PEDAL MULTIPLE TIMES AND STILL GOT NO RESPONSE. HE PUT THE TRUCK IN PARK AND TURNED OFF THE ENGINE. HE RESTARTED THE TRUCK AND THE GAS PEDAL BEGAN TO RESPOND AND HE WAS ABLE TO PROCEED THROUGH THE INTERSECTION. UPON DOING OUR OWN INVESTIGATIONS AND RESEARCH, WE HAD THE THROTTLE BODY REPLACED LAST WEEKEND (NOT INEXPENSIVELY). SO FAR, THE PROBLEM HAS NOT RETURNED, BUT THE INCIDENT HAS SHAKEN OUR FAITH IN THAT VEHICLE. WE'RE VERY CONCERNED THAT IT COULD LEAVE HIM IN A VERY DANGEROUS SITUATION AGAIN. THIS SEEMS TO BE A KNOWN AND EXTREMELY DANGEROUS PROBLEM. PLEASE RECALL THIS VEHICLE AND FIX THIS PART BEFORE SOMEONE IS SERIOUSLY AND UNNECESSARILY INJURED (OR WORSE).

Mar 04, 2014

DRIVING ON INTERSTATE I-95 AT APPROXIMATELY 60 MILES PER HOUR, CAR LOST POWER & STALLED. AFTER PULLING OFF THE ROAD ONTO SHOULDER, TURNED IGNITION OFF & RESTARTED, DRIVING AWAY NORMALLY. THIS OCCURENCE HAS REPEATED ITSELF 3 OR 4 TIMES SINCE MAY.

Aug 01, 2013

+ 11 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

12 complaints

I FIRST PURCHASED THIS VEHICLE IN SEP 2010. THE PROBLEM WAS WHEN I WAS STOPPED OR MADE A TURN COASTING SLOWLY, WHEN I ATTEMPTED TO ACCELERATE THE ENGINE DID NOT KICK IN FOR A SECOND OR TWO. WHEN IT DID IT JERKED HARD AND FELT LIKE IT SLAMMED INTO GEAR. THE DEALER COULD NEVER ID THE PROBLEM AND PUT IT OFF AS NORMAL. THEN VERY RECENTLY I HAVE HAD THE VEHICLE NOT RESPOND TO THE GAS PEDAL. IT KEEPS THE RPM'S AT AN IDLING LEVEL BUT DOES NOT RESPOND TO THE ACCELERATOR PEDAL-LIKE YOU PUT IT IN NEUTRAL. THIS HAS HAPPENED TWICE NOW. WHEN I SHUT THE ENGINE OFF AND RESTART IT APPEARS TO SELF CORRECT. THIS HAPPENS WHILE I'M DRIVING SLOWLY ONCE AND AGAIN WHEN I WAS AT A STOP AND TRIED TO ACCELERATE. I HAVE NOT YET TAKEN TO A DEALER YET. *TR

Mar 21, 2014

MY CAR LOST ACCELERATION IN AN INTERSECTION GOING ABOUT 15 MPH. THE ENGINE WAS RUNNING SLOW AND ROUGH. THE THROTTLE HAD NO EFFECT ON ENGINE SPEED. AFTER ABOUT 10 MINUTES OF ROUGH IDLING, THE VEHICLE WAS TURNED OFF AND I WAS THEN ABLE TO IMMEDIATELY RESTART THE ENGINE AND IT WAS ABLE TO DRIVE HOME. THIS APPEARS TO BE A KNOWN FAULT WITH THE FORD ESCAPE AND COULD RESULT IN ACCIDENTS. MY UNDERSTANDING IS THAT THIS IS A KNOWN DESIGN PROBLEM WITH THE THROTTLE CONTROL SYSTEM ON THE ESCAPE. *TR

Dec 01, 2013

DRIVE SOUTH ON I-95 AT RUSH HOUR HEADING HOME. WITH NO WARNING ENGINE POWER JUST GOES AWAY, CHECK ENGINE LIGHT CAME ON AND NO MATTER HOW MUCH THE GAS PEDAL WAS PUSH THERE WAS NO POWER FROM ENGINE, HURRIED AS IT SLOWED DOWN TO THE RIGHT LANE AND WAS ABLE TO EXIT. SHUT OFF ENGINE FOR 5 MINUTES STARTED IT UP AND ALL WAS GOOD. 2ND TIME WAS LIGHT CAME ON AND ENGINE JUST FLUTTERED, SERVICE TECH STATED THAT THE CODES IN COMPUTER WERE THROTTLE ACTUATOR OPEN. *TR

Nov 15, 2013

WHEN DRIVING ON A BUSY 4 LANE ROAD, THE VEHICLE SUDDENLY LOST FUEL POWER AND BEGAN CREEPING DOWN THE ROAD AT LESS THAN 5 KM/H THE WRENCH LIGHT WAS FLASHING AND IT WAS A FEW HUNDRED METERS TO THE NEAREST SIDE STREET, FORTUNATELY I WAS ABLE TO MAKE IT TO THE SIDE STREET WITHOUT GETTING STRUCK BY TRAFFIC MOVING 60 KM/H FASTER THAN I WAS, I THOUGHT THAT THE COMPUTER MAY HAVE HAD A ONE TIME FAILURE BUT THIS HAPPENED AGAIN 3 DAYS AFTER WITH MY YOUNG SON IN THE BACK SEAT. THAT WAS MONDAY OCT 14 2013, I AM SUPER MAD AT FORD FOR NOT RECALLING THIS THROTTLE BODY PROBLEM ALREADY IT SEEMS LIKE A CONSTANT POINT OF FAILURE AND IT IS UNSAFE TO DRIVE THESE CARS WHEN THIS IS HAPPENING. *TR

Oct 15, 2013

I WAS DRIVING TO WORK ON THE EXPRESSWAY DURING THE MORNING RUSH HOUR DOING 70 MPH WHEN MY VEHICLE STALLED. I HAD TO RISK MOVING OVER THREE LANES TO THE OFF RAMP WITHOUT HAVING POWER. I ROLLED UP THE EXIT RAMP AND PULLED SAFELY TO THE SIDE OF THE ROAD. I WAS ABLE TO RESTART THE CAR BUT NOTICED BOTH THE CHECK ENGINE LIGHT AND SERVICE LIGHT WERE ON. THE CAR DIED TWO ADDITIONAL TIMES BEFORE I GOT TO AN AUTO REPAIR SHOP. THE REPAIR SHOP TOLD ME THE SERVICE CODE WAS P2111 WHICH INDICATED A PROBLEM WITH THE THROTTLE. THIS WAS A TERRIBLE INCIDENT AND I WAS RELIEVED TO MAKE IT SAFELY OFF THE ROAD. *TR

Oct 09, 2013

+ 7 more complaints for this component

SERVICE BRAKES, HYDRAULIC

11 complaints

The contact owns a 2009 Ford Escape. The contact stated while driving 45-55 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard and the vehicle failed to respond. The contact depressed the brake pedal harder, and the vehicle came to a complete stop. The contact drove to the residence, where the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000. The VIN was not available.

Oct 23, 2024

The contact owns a 2009 Ford Escape. The contact stated while driving at various speeds, the brake pedal was depressed but the vehicle was slow to respond. The contact stated that the brake pedal depressed to the floorboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

Feb 13, 2023

The contact owns a 2009 Ford Escape. The contact stated while driving at an undisclosed speed, a burning odor was detected with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to the dealer, where it was diagnosed with ABS module failure. The dealer informed the contact that the ABS module needed to be replaced; however, parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was unknown.

Jul 29, 2022

The contact owns a 2009 Ford Escape. The contact stated while driving 50 MPH, the brake pedal was depressed to the floor before the vehicle started to slow down. The contact veered to the side of the road and waited for a few minutes to restart the vehicle; however, the failure persisted. There was no warning light illuminated. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS system was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

Dec 16, 2021

See NHTSA Recall No. 19V-904 for additional details. This recall should be amended to include the Ford Escape model line. The valve on the Anti-lock Braking System Module sticks open and causes reduced braking ability. The module is the same component as in the vehicles noted in the above referenced NHTSA recall.

Dec 13, 2021

+ 6 more complaints for this component

FUEL SYSTEM, GASOLINE,POWER TRAIN

11 complaints

I WAS DRIVING MY CAR TO WORK IN A BUSY INTERSECTION THE CAR LOST THE ABILITY TO MOVE BUT NOT THE POWER CAR CAME TO A STOP SHUT OFF CAR AND IT STARTED BUT WAS RIDING ROUGH. THIS HAPPENED TWO MORE TIMES ON MY WAY HOME . WAS ALMOST REAR ENDED. MY BROTHER WHO HAS BEEN A CERTIFIED MECHANIC FOR THIRTY YEAS DIAGNOSED THE CAR AND IT SAID THROTTLE BODY VALVE STUCK OPEN.I DID NOT GET HURT BUT IF I HAD BEEN ON A HIGHWAY OR IN FASTER TRAFFIC I COULD HAVE. I THINK OTHERS SHOULD BE WARNED. I HAVE NEVER RECEIVED ANYTHING FROM MONACO FORD IN GLASTONBURY WHERE I BOUGHT THE CAR THE AND MY ADDRESS IS THE SAME AS WHEN I BOUGHT IT NEW. MY BROTHER IS REPLACING THE PART FOR ME . *TR

Sep 28, 2019

GOING TO LEFT TURN LANE. NO RESPONSE FROM ACCELERATOR. ENGINE STILL RUNNING. SWITCHED OF, THEN SWITCHED BACK ON.CAR RUNNING AGAIN. GOT HOME, IT SWITCHED OF AGAIN.THEN SAME AS 1ST TIME. *TR

Jun 06, 2014

THIS WAS THE THIRD INCIDENT, VEHICLE STOPS RUNNING FOR NO APPARENT REASON, WRENCH LIGHT ILLUMINATES... POWER LOST IN ENGINE. AFTER STOP, ENGINE SOMETIMES STARTS, SOMETIMES REQUIRES LONGER WAIT TIME TO START... VEHICLE STILL UNDER 5 YEAR 50 K WARRANTY, TAKEN TO FORD DEALERSHIP.... THEY WANT $ 440 TO FIX THE PROBLEM.... BEFORE SOMEONE GETS KILLED IN THIS VEHICLE. *TR

Jan 09, 2014

TRAVELING AT APPROX 5-10 MILES AN HOUR. PULLING OUT OF STOP SIGN. VEHICLE WITHOUT WARNING FELT LIKE IT STALLED. COULD NOT ACCELERATE. I COASTED TO CURB AND PUT IN PARK. A WARNING LIGHT ON DASHBOARD SHOWED A YELLOW WRENCH. I TURNED CAR OFF. WAITED 30 SECONDS. STARTED AND LIGHT WAS OFF, CAR NORMAL. TOOK TO DEALER. DIAGNOSTIC CODE SAID ELECTRONIC THROTTLE. DID NOT HAVE FIXED IMMEDIATELY. NEXT DAY DID IT TWO TIMES IN LESS THAN FIVE MILES. NOW ENGINE LIGHT ON SECOND TIME OF OCCURRENCE. I AM AFRAID TO DRIVE. COULD BE ON HIGHWAY. COULD PULL OUT IN FRONT OF ON COMING CARS AND IT STALLS. GET BROADSIDED. *TR

Nov 24, 2013

INITIALLY DRIVING DOWN THE ROAD AT APPROXIMATELY 55 MPH AND THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WENT INTO A STALL. I LOST ALL POWER EVEN THOUGH THE ENGINE WAS SPUTTERING. I PULLED OVER AND TURNED THE VEHICLE OFF AND RESTARTED IT. I LOST POWER ABOUT 2 MORE TIMES ON A 20 MILE TRIP. THIS HAS SINCE HAPPENED DURING EVERY DRIVE ON VARIOUS DISTANCES. SOMETIMES AT HIGHWAY SPEEDS AND SOMETIMES FROM A STANDSTILL. *TR

Nov 02, 2013

+ 6 more complaints for this component

POWER TRAIN,FUEL/PROPULSION SYSTEM

11 complaints

WRENCH LIGHT KEEP COMING ON IN MOTION

Jul 03, 2016

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP MALFUNCTIONED AND THE TRANSMISSION DEVELOPED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Jun 18, 2015

DRIVING TO WORK THIS MORNING AT 70 MPH IN THE FAR LEFT LANE, CAR AGAIN SUDDENLY LOSES POWER, SLOWS WAY DOWN, NO RESPONSE WHEN PUSHING ON GAS PEDAL AND THE WRENCH LIGHT WAS ON AGAIN. TURNED ON HAZARDS AND HAD TO CROSS 4 LANES OF HEAVY MORNING COMMUTING TRAFFIC TO GET OFF THE FREEWAY. AS I STOPPED THE CAR, AGAIN IT ACTED LIKE IT WAS GOING TO STALL OUT. PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. TURNED THE CAR BACK ON, WHICH DIDN'T FIRE UP AS USUAL, BUT IT DID RESTART. PUT THE CAR IN DRIVE AND DROVE TO WORK WITHOUT INCIDENT. I AM SCARED TO DRIVE THIS CAR ANYMORE! PEOPLE ON THE FREEWAY WERE NOT WILLING TO SLOW DOWN TO LET ME OVER, THE KEPT FLYING AROUND ME. I CALLED TWO DEALERSHIPS AND EXPLAINED WHAT WAS HAPPENING AND BOTH SAID THEY WOULD HAVE TO CHARGE ME TO DIAGNOSE THE PROBLEM REGARDLESS OF THE REPORTED THROTTLE BODY ISSUES. THEY TOLD ME IF THE PROBLEM DIDN'T HAPPEN WHEN THEY TEST DROVE MY CAR OR IF THE CODE DIDN'T COME UP THAT THERE WAS NOTHING THEY COULD DO FOR ME. I WOULD JUST HAVE TO HOPE IT WOULDN'T HAPPEN AGAIN!? *TR

Apr 30, 2015

ON FRIDAY, NOVEMBER 1, I WAS DRIVING TO WORK WHEN SUDDENLY THE ESCAPE FAILED TO ACCELERATE. THE WRENCH LIGHT APPEARED. I COASTED TO THE RIGHT TURN LANE THEN STOPPED. TURNED THE ESCAPE OFF, WAITED A FEW SECONDS AND THEN TRIED STARTING IT. IT STARTED BUT THE ENTIRE VEHICLE SHOOK. I WAS ABLE TO GET THE ESCAPE TO CRAWL TO A PARKING LOT. I TURNED IT BACK OFF AND WAITED A FEW MINUTES LONGER. AFTER ABOUT TEN MINUTES, I TRIED STARTING IT AND IT SEEMED TO RUN JUST FINE. ON MONDAY, NOVEMBER 4, I HAD A REPEAT OF THIS. WE HAD THE REPAIR SHOP TOW IT IN, FEARING THAT IT WOULD DIE IN TRAFFIC AND CAUSE AN ACCIDENT. THE CAR DEALER SAYS IT WAS THE THROTTLE BODY. *TR

Nov 04, 2013

THIS HAS HAPPENED TWICE NOW. I HAVE BEEN DRIVING MY CAR AND ALL OF A SUDDEN I LOOSE GAS POWER, BUT MY BRAKES AND STEERING STILL WORKS FINE. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP. WHILE AT A COMPLETE STOP I CAN FEEL MY CAR/ ENGINE MAKING A JERKING "THUDDING" NOISE/ MOTION. I THEN TURN MY CAR OFF AND TAKE MY KEY OUT OF THE IGNITION FOR THE A COUPLE OF MINUTES. AFTER LETTING THE CAR SIT I OUT MY KEY BACK IN AND TRY TO START IT. BUT THE CAR HESITATES TO START, IT CRANKS FOR A WHILE AND THEN EVENTUALLY TURNS OVER AND STARTS. WHEN I BEGIN DRIVING AGAIN AFTER THE INCIDENT I CAN FEEL THAT MY CAR IS NOT DRIVING THE SAME. BOTH TIMES IT HAS OCCURRED I WAS DRIVING TWO COMPLETELY DIFFERENT SPEEDS. *TR

Nov 03, 2013

+ 6 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

11 complaints

HAD CAR SET ON CRUISE CONTROL, FELT A POP OR A SNAP UNDER CAR, LOOKED DOWN AND CRUISE WENT OFF AND I WAS COASTING, I HAD MY FOOT IN THE GAS AND THE RPM'S WERE AT 1000, GAS WAS NOT REVVING AND THE RPM'S DIDN'T MOVE, COASTED TO SIDE OF ROAD. THE ENGINE SPUTTERED AS IF IT WAS GOING TO SHUT OFF, BUT IT DIDN'T. I SHUT THE CAR OFF AND RESTARTED IT AND IT WAS FINE, UNTIL 3 DAYS LATER WHEN IT HAPPENED AGAIN. HAVE TAKEN IT TO A FORD DEALER 3 TIMES AND THEY CLAIM THAT IT IS NOT TRIPPING A CODE AND THAT THEY CAN'T REPLACE THE THROTTLE BODY UNTIL THEY HAVE A CODE. I DON'T KNOW WHAT ELSE TO DO, I HAVE BEEN DRIVING A LOANER CAR SINCE LAST FRIDAY AND THEY STILL HAVEN'T BEEN ABLE TO RECREATE THE INCIDENT. *TR

May 27, 2014

AS I TRIED TO ACCELERATE THE VEHICLE WENT INTO A LIMP MODE. I HAD NO RESPONSE FROM THE ACCELERATOR PEDAL. THE VEHICLE WOULD MOVE FORWARD AT A IDLE SPEED. YELLOW WRENCH LIGHT CAME ON. AFTER ENGINE WAS TURNED OFF AND RESTARTED VEHICLE RAN AS NORMAL FOR A FEW DAYS AND IT HAPPENED AGAIN. *TR

Dec 29, 2013

VEHICLE STUCK IN THE INTERSECTION WAITING FOR A RED LIGHT. ENGINE LIGHT KICKED ON. ERROR CODE P2111, THROTTLE STUCK. WOULD BEEN IN AN ACCIDENT IF ON HIGHWAY. FORD NEEDS TO ADDRESS THIS ISSUE. *TR

Aug 15, 2013

WHILE DRIVING AT VARIOUS SPEEDS, CONDITIONS, THE WRENCH WARNING LIGHT APPEARS AND THE CAR BECOMES LIMP AND NON RESPONSIVE. ENGINE WAS RUNNING HARD. HAD TO TURN OFF VEHICLE AND RESTART (WHICH WAS DIFFICULT). THIS OCCURRED AGAIN WITHIN MINUTES, THIS TIME WITH THE CHECK ENGINE LIGHT COMING ON. WENT DIRECTLY TO REPAIR SHOP AND HAD IT CHECKED. WAS TOLD THAT ERROR CODE P2111 WAS BEING SHOWN. THE THROTTLE BODY WAS CLEANED AND THE GAS PEDAL ASSEMBLY WAS REPLACED. THE NEXT DAY, THE SAME PROBLEMS CONTINUED. I AM SCARED TO DRIVE THIS CAR, ESPECIALLY WITH MY CHILDREN IN IT AS I AM WORRIED IT WILL DIE WHILE PULLING OUT IN TRAFFIC OR THAT SOMEONE WILL REAR END US. *TR

Jul 16, 2013

WHILE DRIVING THE ENGINE SUDDENLY WOULD NO LONGER RESPOND TO THE GAS PEDAL AND WOULD NOT ACCELERATE. AFTER PULLING OVER AND RESTARTING THE CAR, THE PROBLEM WENT AWAY. HOWEVER, AFTER A FEW DAYS THE PROBLEM HAPPENED TWICE MORE, THIS TIME WITH THE ENGINE COMPLETELY SHUTTING OFF WHILE IDLING AT A STOP LIGHT AND WHILE DRIVING SLOWLY DOWN A NEIGHBORHOOD STREET. THE GARAGE DETERMINED THERE TO BE A PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. *TR

Jun 25, 2013

+ 6 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

11 complaints

FOR THE PAST 2 MONTHS MY 2009 FORD ESCAPE XLT HAS BEEN JUMPING AND SHIFTING ROUGHLY, I THOUGHT IT WAS TRANSMISSION RELATED DESPITE THAT I FLUSHED MY TRANSMISSION A LITTLE OVER 1 YEAR AGO. ON 04/24/14 I WAS DRIVING 60 MPH CRUISE CONTROL ON THE HIGHWAY AND THE CRUISE CONTROL CUT OFF AND MY 2009 FORD ESCAPE XLT BEGAN TO LOSE SPEED, I NOTICE WHEN THE 18-WHEELER BEHIND ME WAS APPROACHING MY BUMPER RAPIDLY, NEARLY REAR ENDED ME - HAD TO COAST 2 LANES OVER TO GET TO ON COMING EXIT TO AVOID REAR ENDING DUE TO HEAVY TRAFFIC. MY SUV WOULD NOT RE-START UNTIL THE THROTTLE CONTROL/POWERTRAIN LIGHT CUT OFF HOWEVER THE ENGINE LIGHT REMAINS ON. I HAD TO COAST LANES OF A BUSY HIGHWAY WITH 8 AM TRAFFIC TO THE EXIT RAMP AND STOPPED IN THE MIDDLE OF THE STREET AND WAS STRANDED UNTIL MY SUV STARTED AGAIN. *TR

Apr 23, 2014

VEHICLE LOST POWER UP STEEP HILL ALMOST RESULTING IN ROLLING BACKWARDS DOWN HILL. CAR HAD PREVIOUSLY AND INTERMITTENTLY LOST POWER SURGE WHEN ACCELERATING ONTO HIGHWAY INTO A MERGE SITUATION. *TR

Nov 05, 2013

THE FIRST TIME I HAD A THROTTLE FAILURE (FIRST TIME WRENCH LIGHT CAME ON), I WAS ON THE FREE WAY GOING ABOUT 65 MPH. MY ACCELERATION QUICKLY DIED AND THE GAS PEDAL WAS INACTIVE AND USELESS WHILE MY CAR SLOWED DOWN . I PULLED OVER ON THE SIDE OF THE FREEWAY LEFT SHOULDER GOING NORTH ON THE 5, AND AFTER A FEW MINUTES, MY CAR TURNED BACK ON AND WORKED FINE . I TOOK MY CAR TO FIRESTONE TO CLEANUP THROTTLE , ONLY TO FIND MYSELF EXPERIENCE ANOTHER CAR BREAKDOWN FOR THE SAME REASON THE NEXT DAY ON THE FREEWAY GOING THE SAME SPEED , THIS OCCURRED 2 MORE TIMES GOING ABOUT 25 MPH THE NEXT DAY . ALL 4 TIMES ,, MY WRENCH LIGHT CAME ON MY ESCAPE AS WELL AS COMPLETELY DYING AS FAR AS ACCELERATION . EACH TIME, I HAD TO PULL OVER TO THE SIDE. THE LAST TIME THIS OCCURRED WAS EARLIER TODAY 10/10/13 AS I WAS MAKIN A LEFT AT A RED LIGHT. WHERE I WAS AFRAID MY CAR WOULD NOT MAKE IT THROUGH THE INTERSECTION. *TR

Oct 10, 2013

WHILE DRIVING THE FORD ESCAPE UNDER NORMAL DRIVING AND ROAD CONDITIONS AT 60 MPH, I LOST COMPLETE ACCELERATION AND HAD TO STEER THE VEHICLE TO THE SHOULDER OFF THE FREEWAY TO AVOID TRAFFIC TRAILING BEHIND AND BESIDE ME. IT WAS A DANGEROUS SITUATION TO SAY THE LEAST. THE ENGINE WAS STILL RUNNING BUT I HAD NO POWER TO ACCELERATE. I TURNED OFF THE VEHICLE AND RESTARTED IT. I WAS ABLE TO DRIVE THE VEHICLE SLOWLY OFF THE FREEWAY WITH INTERMITTENT LOSS OF ACCELERATION AND INTO A PARKING AREA. I WAS ABLE TO DRIVE THE VEHICLE TO MY HOME SLOWLY WITH INTERMITTENT LOSSES OF ACCELERATION,HAVING TO STOP MULTIPLE TIMES TO TURN OFF AND RESTART MY ENGINE. I ATTEMPTED TO DRIVE THE VEHICLE FROM MY HOME TO AN AUTO MECHANIC SHOP AND THE SAME SITUATION OCCURRED ON THE WAY TO THE SHOP. THE ENGINE CHECK LIGHT AND THE WRENCH LIGHT WAS ON THE DASHBOARD. THE MECHANIC PERFORMED A COMPUTER DIAGNOSTICS AND IT INDICATED A DIRTY OR DAMAGED THROTTLE BODY. THE MECHANIC CLEANED THE THROTTLE, AND I TEST DROVE THE VEHICLE AGAIN. WITHIN A SHORT TIME OF DRIVING THE VEHICLE THE LOSS OF COMPLETE ACCELERATION OCCURRED MULTIPLE TIMES AGAIN. AT THAT POINT THE MECHANIC INDICATED THAT I WOULD NEED TO REPLACE THE THROTTLE BODY. I CALLED THE FORD DEALERSHIP AND EXPLAINED MY SITUATION, WHEREBY THEY RESPONDED THAT THEY COULD EXAMINE MY VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THEY ALSO INDICATED THAT THE THROTTLE BODY IS NOT UNDER THE POWERTRAIN WARRANTY. I STRONGLY FEEL THAT THIS DEFECT WHICH POSES A LIFE THREATENING SITUATION FOR OWNERS, SHOULD BE UNDER RECALL AS IT HAS BECOME A COMMON PROBLEM WITH THIS MAKE & MODEL OF FORD VEHICLE. I HAVE READ MANY ON-LINE TESTIMONIALS OF OTHER OWNERS HAVING THE SAME PROBLEM AND EVEN SOME THAT HAD SERIOUS AUTO INCIDENTS. *TR

Oct 01, 2013

SEVERAL TIMES, DRIVING AT HIGH SPEEDS, LOST COMPLETE CONTROL OF ACCELERATION. ENGINE THROTTLE REVVED BUT PUSHING PEDAL MADE NO DIFFERENCE. ONE OCCASION WE ALMOST WRECKED AT HIGH SPEED. THE CAR REMAINS ON, BUT ACCELERATION PEDAL DOES NOTHING. TURN CAR OFF, TURN BACK ON AND IT WORKS FINE. HAS HAPPENED IN PARK, SLOW SPEEDS AND HIGH SPEEDS. FORD WON'T DO ANYTHING. PLEASE HELP!

Sep 23, 2013

+ 6 more complaints for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

9 complaints

WAS ACCELERATING AFTER COASTING TO SLOW DOWN FOR A TURN ON CITY STREETS. ENGINE STALLED OUT AND SERVICE, OIL, AND BATTERY LIGHTS ALL ILLUMINATED ON THE PANEL. VEHICLE LOST ALL POWER AND HAD TO COAST TO A STOP. PUT IT IN PARK, TURNED OFF AND RESTARTED WITH NO ISSUE. THIS IS THE 5TH TIME THIS HAS HAPPENED IN THE LAST 18 MONTHS, ALL IN SIMLIAR SCENARIOS WHERE ACCELERATING AFTER COASTING.

Aug 01, 2017

PLEASE SEE THIS CLIP ON YOUTUBE THAT EXPLAINS OUR ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UCUSQJ3-EVK MY VEHICLE, WITHOUT WARNING WILL LOSE POWER AND THE WRENCH LIGHT APPEARS. SAME THING, MECHANIC HAS NO CLUE. WHY CAN'T FORD FIGURE THIS OUT. IT'S DANGEROUS. MY WIFE HAS STALLED SEVERAL TIMES IN TRAFFIC. WHAT CAN BE DONE? THANK YOU! *TR

Jul 25, 2016

VEHICLE STALLED AND WENT INTO "LIMP-HOME" MODE AFTER ACCELERATING FROM A STOPPED CONDITION.("LIMP-HOME" MODE IS A MODE PROGRAMMED BY FORD ENGINEERS TO ONLY ALLOW THE VEHICLE TO MOVE FORWARD UNDER LIMITED POWER, GENERALLY ONLY 1-2 MPH.) I LATER FOUND OUT THAT THIS WAS DUE TO A FAULTY ELECTRONIC THROTTLE BODY. THE VEHICLE THEN STALLED AN ADDITIONAL TWO TIMES ABOUT TWO WEEKS APART FROM THE FIRST INCIDENT. I WAS ABLE TO USE MY OWN OBD II CODE SCANNER TO DETECT THE ERROR CODE P2111. I FOUND OUT THAT THIS COMPONENT WAS DETERMINED TO BE FAULTY AND FORD MOTOR CORPORATION ISSUED AN EXTENDED WARRANTY COVERAGE FOR THIS COMPONENT. HOWEVER, FORD WILL ONLY REPLACE THIS PART IF THEY ARE ABLE TO DOCUMENT THE ERROR CODE THEMSELVES ON THEIR CODE SCANNER. THE PROBLEM LIES IN THE DESIGN OF THIS VEHICLE IN THAT IT WON'T STORE THIS PARTICULAR CODE. WHEN THE VEHICLE STALLS, THE ONLY COURSE OF ACTION IS TO TURN OFF THE IGNITION AND TURN IT BACK ON IN HOPES OF RESETTING THE TRHOTTLE BODY. THIS WORKS BUT IT CANCELS THE ERROR CODE. THE DRIVER IS FORCED TO EMPLOY THIS TECHNIQUE TO CONTINUE THEIR TRAVEL OR FACED WITH THE OPTION OF WAITING FOR FORD TO COME AND SCAN FOR THE CODE THEMSELVES. IF THIS HAPPENS AFTER NORMAL WORK HOURS, THIS OF COURSE IS NOT AN OPTION. THE FACT THAT THIS ERROR CODE ERASES ITSELF IN AN ATTEMPT TO GET THE VEHICLE MOVING AGAIN IS A CATCH 22 SITUATION AND ONE THAT FORD SHOULD CORRECT. I WAS FORCED TO PURCHASE MY OWN REPLACEMENT THROTTLE BODY SINCE FORD WOULD NOT REPLACE IT.

Aug 02, 2015

DRIVING DOWN THE STREET AND THE WRENCH LIGHT CAME ON ALL OF A SUDDEN. THEN MY CAR DIES. PUT IT IN PARK THEN STARTED IT AND AS I TRIED TO ACCELERATE THE CAR STARTED TO JERK THEN DIED. I REPEATED THIS TILL I GOT TO THE NEAREST REPAIR SHOP AND AFTER $600 LATER FOUND OUT IT WAS THE THROTTLE BODY SENSOR. FORD WON'T SELL THE PLASTIC SENSOR BY ITSELF, YOU HAVE TO BUY THE WHOLE ALUMINUM UNIT AT $400! PLUS LABOR! I WILL NEVER DO BUSINESS WITH FORD AGAIN! HORRIBLE QUALITY PARTS. THE WORST PART IS I HAD MY 11 YEAR OLD SON IN THE CAR WHEN THIS HAPPENED. *TR

Nov 26, 2013

WHILE DRIVING AT HIGHWAY SPEED I LOST ACCELERATION. SUV SHOOK THEN LOST SPEED QUICKLY. WAS ABLE TO PULL ONTO OFF ROAD. WRENCH LITE ON DASH. I TURNED OFF SUV THEN RESTARTED AND LITE WENT AWAY. DROVE TO NEXT TURN OFF SO I COULD TURN AROUND TO HEAD HOME. SAMETHING HAPPENED ON WAY HOME BUT AFTER RESTARTING SUV THE WRENCH LITE CHANGED TO ENGINE SERVICE LITE. WAS ABLE TO GET HOME FROM THERE. TOOK FOR SERVICE WHICH CONCLUDED ELECTRONIC THROTTLE BODY WAS DIRTY SO IT CLEANED. WAS ABLE TO DRIVE FOR ABOUT 20 DAYS WHEN ISSUES ACCRUED AGAIN. THROTTLE BODY NEEDED REPLACED. *TR

Oct 24, 2013

+ 4 more complaints for this component

STEERING,UNKNOWN OR OTHER

8 complaints

I was driving down the road then all the sudden halfway through making a turn the power steering went completely out almost causing me to wreck. I looked up the issue and it is on the recall list but for some reason this individual vehicle doesn't have the recall. It falls into all there peramiters for being recalled. The Ford dealership gave me the same runaround. So now it is sitting with the power steering still not working. There were absolutely no warnings that this was going to happen. Not a light or anything.

Aug 24, 2024

The power steering goes in and out. The car is very hard to start when the key is turned and sometimes it would take several tries to get it started. Now it won't start at all I changed the Ignition switch and it still doesn't start.

Feb 27, 2023

WHILE DRIVING THE STEERING WHEEL LOCKS UP WHERE I CANNOT STEER THE VEHICLE. I HAVE TO PULL OVER AND THEN TURN IT OFF, RESTART THE CAR TO CONTINUE. IT HAPPENS QUITE OFTEN. IT HAPPENS BOTH GOING STRAIGHT AND MAKING A TURN. IT SEEMS LIKE IT HAPPENS WHEN I'M SLOWING DOWN OR COMING TO A STOP. IT HAPPENED MANY TIMES. I WILL LIST THE LAST TIME IT HAPPENED. I HAVEN'T DRIVEN IT SINCE.

Nov 28, 2020

I ALWAYS HAVE TROUBLE WITH THE IGNITION I HAVE TO TRY MANY WAYS TO GET IT TO START THE KEY HAS TO BE TURNED CERTAIN WAYS AND IT IS A STRUGGLE EVERY TIME AND I HAVE IT TURNS THE STEERING WHEEL IT IS IN THE SHOP NOW BECAUSE OF THIS ISSUE.. I HAVE HAD TROUBLE EVER SINCE I HAVE HAD IT I CANNOT JUST PUT THE KEY IN AND START IT I HAVE TO PLAY WIHT IT EVERY TIME

Sep 30, 2020

THE KEY HAS A HARD TIME STARTING THE VEHICLE. IT MAY BE THE IGNITION MODULE.

Mar 17, 2020

+ 3 more complaints for this component

FUEL SYSTEM, GASOLINE

8 complaints

Fuel tank leaks from seam or seal on side of tank

Sep 02, 2021

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT BECAME AWARE OF A FUEL LEAK UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE LEAK CAME FROM THE SEAM OF THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Jun 19, 2020

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN REFUELING THE VEHICLE, THE FUEL PUMP NOZZLE WAS DIFFICULT TO REMOVE. IN ADDITION, THE CHECK FUEL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WHERE IT WAS DIAGNOSED THAT THE FUEL HOSE FOR THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

Aug 13, 2018

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE EXITING THE VEHICLE, THE CONTACT NOTICED A VAPOR LEAK FROM THE FUEL TANK THAT EVAPORATED. THE CONTACT ALSO STATED THAT THE FUEL SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT PROVIDED....UPDATED 02/03/16 *BF ..UPDATED 03/15/16 *BF UPDATED 12/12/2017*JS

Jan 06, 2016

DRIVING ON SUBDIVISION STREET AND LOST OF GASOLINE TO ENGINE. THE ENGINE DIDN'T KILL. THE CAR REDUCED SPEED TO 1 MPH. *TR

Jul 08, 2013

+ 3 more complaints for this component

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

7 complaints

MY WIFE AND I WERE DRIVING HOME FROM WORK WHEN JUST BEFORE I GOT ON THE FREEWAY AT A STOP LIGHT MY STEERING WHEEL BEGAN TO VIBRATE AND THEN I LOST ALL POWER ASSIST WITH THE VEHICLE THANKFULLY WE HADNT ENTERED THE TRAFFIC. THE POWER ASSIST IS NOW OFF AND ON

Dec 03, 2019

POWER STEERING ASSIST FAULT. AND ALSO TIRE PRESSURE SENSOR FAULT ESCAPE 4WD V6 W/ ~172,XXX. DASH NOTIFICATION APPEARED ON 02/09/19 BUT QUICKLY WENT AWAY. POWER STEERING WAS FINE, NOT ONE ISSUE EVER. THEN ON 02/11/19 ON THE WAY HOME, THE DASH ALERT SHOWED "POWER STEERING ASSIST FAULT" AND IT WOULDN'T GO AWAY AND BEEPED MULTIPLE TIMES. I PARKED IT AT HOME IN DRIVEWAY AND WENT TO MOVE IT INTO THE STREET A LITTLE BIT LATER AND THE POWER STEERING WAS NONEXISTENT. TOOK FULL BODY WEIGHT TO JUST GET IT TO IN FRONT OF THE HOUSE. LUCKY THAT I WASN'T DRIVING OR DELIVERING FOR MY JOB LIKE I USUALLY AM DURING THE WEEK. BUT TO MY LUCK, MY VIN ISN'T UNDER THE RECALL EVEN THOUGH MY ESCAPE WAS BUILT IN MAY 2009, WELL WITHIN THE RECALL TIME PERIOD. I THINK HIGHLY OF FORD AND AM VERY DISAPPOINTED AT THEIR ATTEMPTS TO SILENCE AND CURB CUSTOMER ISSUES... AND THIS IS A DANGEROUS MANUFACTURING ISSUE! ANY FORD EXECUTIVE OR HIGHER UP WOULD HAVE THIS DONE ASAP IF SOMETHING BAD HAPPENED TO THEIR OWN FAMILY. WE NEED TO ALL STAND UP AND FILE A CLASS ACTION LAWSUIT. THEY DON'T CARE ABOUT OUR SAFETY OR OUR FINANCIAL WELLBEING. MOST CAN'T AFFORD THESE $1-2K FIXES.

Feb 12, 2019

WHILE DRIVING WITH MY WHOLE FAMILY. 2 LITTLE GIRLS 12 AND 6 AND THANKFULLY MY HUSBAND DRIVING AND NOT ME, WE WERE RETURNING A RENTAL CAR WHEN MY CAR FLASHED OUT OF NO WHERE GOING ABOUT 45MPH POWER STEERING ASSIST FAULT UPON MY RESEARCH; THERE HAS BEEN CERTAIN VEHICLES RECALLED. COME ON FORD! WHATEVER THE DEFAULT IS, CAN YOU AT LEAST GIVE US OWNERS INSIGHT ON THIS STUFF TO GET IT FIXED? IS THIS SOME KIND OF MONEY MAKER FOR YOU ALL? TO SET UP CERTAIN TIMERS FOR THIS STUFF TO HAPPEN? I'M JUST SO THANMF THAT I WASN'T DRIVING. I WOULD HAVE NOT HAD THE POWER MY HUSBAND DOES TO OVERTAKE THE WHEEL. PLEASE PLEASE PLEASE DO SOMETHING!

Oct 23, 2018

SUDDEN LOSS OF POWER STEERING ASSIST EVEN AFTER THE RECALL REPROGRAMMING. MY VEHICLE WAS PREVIOUSLY TAKEN IN FOR FOR RECALL NUMBER 14S05 IN JULY. 2014. TROUBLE CODES WERE NOT FOUND AT THAT TIME SO THE DEALER SUPPOSEDLY DID A REPROGRAMMING WHICH WAS DESIGNED TO PREVENT THE LOSS OF POWER ASSIST. OUR VEHICLE HAD A COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON 11/7/17 I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY FOUND TROUBLE CODE B1342 WHICH IF FOUND DURING THE 2014 RECALL APPOINTMENT, IT WOULD HAVE RESULTED IN THE STEERING COLUMN BEING REPLACED. I WAS TOLD BY THE DEALER THAT THE STEERING COLUMN NEEDS TO BE REPLACED BUT THAT MY VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL DUE TO THE PREVIOUS REPROGRAMMING, EVEN THOUGHT IT WAS COMPLETELY INEFFECTIVE IN RESOLVING THE CRITICAL SAFETY ISSUE. CLEARLY, MY VEHICLE EXPERIENCED THE EXACT POWER STEERING LOSS AND FAILURE CODE THAT WAS RELATED TO THE RECALL. THE REPROGRAMMING DID NOT HAVE THE INTENDED RESULT WHATSOEVER - I STILL EXPERIENCED THE POWER STEERING LOSS. I HAVE TRIED TO ESCALATE THIS ISSUE WITHIN FORD CUSTOMER SERVICE BUT THEY ARE DENYING ANY RESPONSIBILITY TO RESOLVE THIS KNOWN DEFECT UNDER THE RECALL WARRANTY DUE TO THE PREVIOUS REPROGRAMMING. I'M HOPING NHTSA CAN HELP RESOLVE THIS CRITICAL SAFETY ISSUE - I'M SURE WE'RE NOT THE ONLY ONES AFFECTED! IM A SINGLE MOM AND DO NOT HAVE THE $1300 TO REPLACE THIS PART WHICH SHOULD OF BEEN REPLACED THE FIRST TIME!!!!!

Nov 27, 2017

LOSS OF POWERING STEERING IN VEHICLE GOING 55 MPH ON A BUSY HIGHWAY. NO ENGINE LIGHTS OR SAFETY SIGNALS APPEARED ON THE DASH WHEN THIS OCCURRED, THERE WAS ABSOLUTELY NO WARNING. LUCKILY, I WAS NOT IN A SERIOUS ACCIDENT WHEN THE LOSS OF POWER STEERING OCCURED AND I WAS ABLE TO TAKE THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. AT THIS POINT THEY SAID THE RECALL SHOULD HAVE FIXED EVERYTHING REGARDING THE ELECTRICAL POWERING STEERING ISSUE, BUT NOW THAT THE RECALL HAS BEEN CLOSED THERE IS NOTHING THEY CAN DO AND I AM NOW RESPONSIBLE TO HAVE THE POWER STEERING COLUMN REPLACED. WHEN THE VEHICLE WAS TAKEN IN THE RECALL INITIALLY, IT TOOK THEM 2 MINUTES TO COMPLETE THE CHECK LIST CHECKING FOR DTCS AND TO REPROGRAM THE PSCM AND INSTRUMENT CLUSTER. THE CUSTOMER INFORMATION SHEET POSTED WITH THE SAFETY RECALL BULLETIN WAS NEVER GIVE TO ME EVEN THOUGH ALL DEALERSHIP SERVICE MANAGEMENT SHOULD HAVE PROVIDED A COPY TO THOSE WHO ONLY HAD REPROGRAMMING COMPLETED ON THEIR VEHICLE.

Oct 24, 2017

+ 2 more complaints for this component

AIR BAGS

7 complaints

WE WERE IN A SERIOUS ACCIDENT ON AN INTERSTATE HIGHWAY. BRIDGE WAS ICY, AND TRAFFIC WAS STOPPED. WE SLID ON THE ICE AND REAR ENDED THE CAR IN FRONT OF US. WE WERE THEN REAR-ENDED AND DRIVEN MUCH HARDER IN TO THE CAR IN FRONT OF US. NO AIRBAG DEPLOYED IN OUR CAR.

Jan 10, 2017

Crash: 1

JUNTA COVER VLVULA

Feb 25, 2016

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE SITTING AT A STOP SIGN BOTH SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY STATED THAT HE NEEDED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

May 17, 2012

TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHETHER A PASSENGER WAS SEATED IN THE FRONT SEAT OR NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED DIAGNOSTIC TESTING BUT NO CODES INDICATED THAT THERE WAS NO PROBLEM WITH THE AIR BAG. THE MANUFACTURER WAS CALLED REPEATEDLY BUT THEY NEVER RETURNED THE CALL. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,000.

Aug 13, 2010

ON 7/14/2010 OUR 2009 FORD ESCAPE WAS INVOLVED IN TRAFFIC ACCIDENT IN WHICH IT WAS HIT IN THE FRONT END BY A FUGITIVE BEING CHASED BY LOCAL POLICE. THE CAR WAS HIT IN THE FRONT END. THE ESCAPE WAS AT A STOPLIGHT AND NOT MOVING, THE OTHER VEHICLE WAS EST. TO BE GOING 70MPH? THE CAR HAS IN EXCESS OF $16,000 IN DAMAGE, THE FRAME RAILS BENT, AXLES BROKE AND THE FRONT END SHIFTED TO ONE SIDE. NONE OF THE AIRBAGS DEPLOYED. NO FRONT OR SIDE BAGS. THE CAR IS BEING REPAIRED AT THIS TIME. CONCERNED ABOUT THE AIR BAGS AND IF THEY WILL EVER WORK? THE VEHICLE HAS ONLY 23KMILES ON IT. SERVICED REGULARLY. *TR

Jul 21, 2010

Crash: 1

+ 2 more complaints for this component

VISIBILITY

7 complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE WINDSHIELD WAS BLURRY AND UNABLE TO VIEW THE ROAD. THE CONTACT MENTIONED THAT HE FELT THAT THE FAILURE WAS DUE TO THE LAMINATE BEING EXPOSED AND THAT THE FAILURE WORSENED WITH DIRECT SUNLIGHT. IN ADDITION , THE FAILURE WORSENED WHEN DRIVING AT NIGHT AND THE HEADLIGHTS OF ANOTHER VEHICLE ENCOUNTERED THE WINDSHIELD. THE CONTACT WAS A CERTIFIED MECHANIC, WHO DIAGNOSED THAT THE LAMINATE WAS COMING LOOSE FROM THE WINDSHIELD AND THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Feb 22, 2016

WE GOT IN THE CAR READY TO GO TO THE STORE AND THE PASSENGER SIDE DOOR WAS SHUT AND THE BACK REAR WINDOW EXPLODED. GLASS SHATTERED EVERYWHERE. LUCKILY NO ONE WAS INJURED. *TR

Dec 08, 2013

2009 FORD ESCAPE XLT V-6 WITH 40,900 MILES AIR CONDITIONER WON'T RUN SHOOTING WARM AIR WHEN 80* OR HIGHER BUT WILL PROVIDE COLD AIR WITH COOLER OUTSIDE TEMPERATURE. *TR

May 21, 2013

MY FORD ESCAPE IS A 2009, 3 YEAR OLD CAR WITH REGULAR MAINTENANCE CHECKS. ON JULY 12TH, I OPENED AND CLOSED THE DRIVER DOOR AND THE WINDOW SLID DOWN. ONCE TAKEN TO GET DIAGNOSED, I WAS TOLD THE REGULAR CABLE HAD GONE OUT. I HAD IT FIXED AND WAS ON MY WAY. ON JULY 16TH, JUST 4 DAYS AFTER, I WAS PICKING UP DRY CLEANING, I PUT CLOTHES IN THE BACK SEAT, AND ONCE THE DOOR WAS CLOSED, SAME THING HAPPENED, WINDOW SLOWLY SLID DOWN. NO OPENING/CLOSING WINDOWS TO PROVOKE IT. I WAS TOLD ONCE AGAIN IT WAS THE REGULATOR CABLE AND NEEDED TO BE REPLACED. BOTH PROBLEMS EXACTLY THE SAME, WITHIN 4 DAYS OF EACH OTHER. ALL MECHANICS AND SERVICE REPS TOLD ME IT WAS VERY UNUSUAL THAT THE REGULATOR GO OUT ON SUCH A NEW CAR. CALLED FORD CORPORATE AND WAS UNABLE TO GET ASSISTANCE TO PAY FOR THIS DEFECT. HOW CAN A 3 YEAR OLD CAR WITH NO EXTREME USE OF THE POWER WINDOWS BE CAPABLE OF SUCH PROBLEMS? THE CAR IS DEFECTIVE AND FORD SHOULD'VE PAID FOR THE REPAIR. *TR

Jul 19, 2012

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE UNOCCUPIED VEHICLE WAS PARKED, THE MOONROOF COLLAPSED AND FRACTURED INTO MULTIPLE PIECES AS A RESULT OF AN EXTREMELY SMALL AMOUNT OF SNOW ON THE TOP SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MOON-ROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 02/28/12 *BF UPDATED 03/14/12*LJ UPDATED 05/03/12*JB

Jan 27, 2012

+ 2 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

6 complaints

THIS HAPPENS IN ALL CONDITIONS. ENGINE WILL LOSE POWER AND START STUTTERING LIKE IT IS MISSING. EXHAUST WILL STINK AND DARKEN ENOUGH SO THAT IT IS VISIBLE. ACCELERATOR WILL NOT WORK AS NORMAL. VEHICLE WILL EVENTUALLY STALL AS SERVICE LIGHT COMES ON. FUEL PUMP REPLACED TWICE IN 2 DAYS. MECHANICS FIND NO CODES STORED. THROTTLE BODY REPLACED UNDER FORD CUSTOMER SERVICE PROGRAM. IT REOCCURRED THE NEXT DAY. THIS NEEDS TO BE RECALLED AND FIXED. THE VEHICLE WILL SLOW AND STALL SUDDENLY AND IS A SAFETY ISSUE.

Oct 11, 2016

VEHICLE SUDDENLY LOOSES POWER AND IDLES HARD. REPEATEDLY OVER THE PAST MONTH WHEN TRYING TO ACCELERATE FROM A STOP VEHICLE WILL LOOSE ALL ENGINE POWER. THE VEHICLE WILL STILL MOVE FORWARD AS IF IT WAS IN GEAR WITHOUT YOUR FOOT ON THE GAS/BRAKE. I WAS ALMOST T-BONED WHEN TRYING TO MAKE A LEFT TURN IN THE MIDDLE OF AN INTERSECTION AND WHEN I WENT TO ACCELERATE SUDDENLY I HAD NO POWER. I HAVE TO TURN THE ENGINE OFF THEN START THE VEHICLE AGAIN AND IT WILL WORK JUST FINE. THE CHECK ENGINE LIGHT COMES ON ONCE THE VEHICLE LOOSES POWER BUT ONCE YOU TURN THE CAR OFF AND TURN IT BACK ON IT IS GONE. *TR

Sep 07, 2014

WHEN SLOWING DOWN ENGINE WOULD STALL AT ANY SPEED. SLOWLY PROGRESSED INTO A HESITATION FROM A RED LIGHT. SPARATIC IDLE AFTER STOPPING. WRENCH LIGHT WOULD COME ON EVERY TIME. NOW CHECK ENGINE LIGHT AND WRENCH LIGHT ON TOGETHER. *TT

Aug 28, 2013

THE CAR WAS RUNNING FINE, THEN SUDDENLY THE ENGINE SEEMED TO DIE AND THE GAS PEDAL STOPPED DOING ANYTHING. THE CAR THEN STARTED VIBRATING AND I HAD TO GET OVER TO THE SIDE OF THE ROAD BEFORE IT LOTS ITS VELOCITY. I RESTARTED THE CAR AND IT SEEMED FINE; THEN LATER IN THE DAY THE EXACT SAME THING HAPPENED. AT OTHER MOMENTS, SOMETIMES WHILE STOPPED, IT SEEMED LIKE THE CAR REVVED ITS OWN ENGINE (AS IF I WAS PRESSING THE GAS PEDAL, BUT I WAS NOT.) I COULD HAVE BEEN INJURED OR INJURED SOMEONE IF IT WAS NOT FOR THE FACT THAT THE ROAD WAS NARROW AND I WAS ABLE TO GET OVER TO THE SIDE ON TIME. I HAD IT TOWED TO THE DEALER, WHO TOLD ME THE PROBLEM WAS THE THROTTLE BODY AND THAT THE THROTTLE BODY WAS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR

Jun 17, 2013

ON FRIDAY, MAY 31, 2013 WHILE I WAS ON MY WAY TO WORK, MY VEHICLE SUDDENLY STOPPED ACCELERATING. LUCKILY I WAS ABLE TO PULL OFF INTO A BANK AND TURN MY CAR OFF AND THEN BACK ON AGAIN. I PULLED OUT INTO THE STREET AND INTO THE LEFT LANE TO MAKE A LEFT TURN. HALF WAY THROUGH THE INTERSECTION THE VEHICLE STALLED/STOPPED ACCELERATING AGAIN. I JUST PURCHASED THIS VEHICLE TWO WEEKS AGO. I HAD TO HAVE IT TOWED IN TO THE SHOP WHERE THEY DETERMINED THAT IT WAS, SURPRISE SURPRISE THE THROTTLE BODY ASSEMBLY. AFTER READING THROUGH HUNDREDS OF COMPLAINTS IN JUST THE LAST TWO WEEKS REGARDING THIS EXACT SAME ISSUE, I AM CONFUSED AS TO WHY THERE IS NO ACTION BEING TAKEN BY THE NHTSA? SHOULDN'T THERE BE A RECALL OR SOMETHING? I WOULD LIKE TO KNOW IF MY CAR IS GOING TO BE SAFE TO DRIVE EVEN AFTER THEY REPLACE THIS PART. SOMETHING OBVIOUSLY NEEDS TO BE DONE HERE. THIS ISSUE NOT ONLY AFFECTS THE PUBLIC SAFETY, BUT MY MAJOR INVESTMENT SEEMS TO BE TURNING INTO A DISASTER. PLEASE ADDRESS THIS ISSUE IMMEDIATELY. *TR

Jun 04, 2013

+ 1 more complaint for this component

ELECTRICAL SYSTEM,ENGINE

6 complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

May 06, 2016

AFTER BEGINNING ACCELERATION FROM A STOP LIGHT, MY VEHICLE BEGAN TO SPUTTER AND STALLED OUT EVEN THOUGH IT WAS MOVING. I HAD TO PUT IT IN PARK, TURN THE IGNITION OFF, AND THEN TURN IT ON IN THE MIDDLE OF TRAFFIC. THE GAS TANK WAS 3/4 FULL AND THE BATTERY IS ONLY A YEAR OLD. *TR

Nov 10, 2014

WHILE DRIVING TO WORK ON A RESIDENTIAL HIGHWAY WITHOUT WARNING THE VEHICLE ENGINE JUST SHUTDOWN. THE LIGHTS ON THE INSTRUMENT PANEL CAME ON AND MY WIFE WAS FORCED TO COAST TO THE SIDE OF THE HIGHWAY. THIS ISSUE HAS OCCURRED 2 TIMES SINCE, ONCE IN AUGUST AND ONCE ON MARCH 17TH, 2014. THE CAR HAS HAD REGULAR SERVICING AND AT THE TIME OF THE FIRST INCIDENT THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP FOR A REVIEW WHICH WAS INCONCLUSIVE AS TO THE ROOT CAUSE. CHECK CODE TESTED ALL MODULES WITH ALL PASSING. NO LOW VOLTAGE CODES OR PCM CODES. BATTERY CHECKED AND ALL CONFIRMED TO BE OK. AS A POTENTIAL REMEDY THE PCM WAS FLASHED TO THE MOST CURRENT LEVEL. *TR

Mar 21, 2014

I WAS DRIVING UP A STEEP HILL ON A BLIND CORNER IN MY NEIGHBORHOOD TODAY WHEN THE ENGINE SUDDENLY SHUT OFF. THIS IS THE FIRST TIME MY ESCAPE SHUT OFF WHILE I WAS ACCELERATING. IT STALLED FIVE OTHER TIMES IN THE PAST, EACH AS I CAME TO A STOP SIGN OR RED LIGHT. THE INCIDENTS ARE COMPLETELY RANDOM WITH NO WARNING, SO I HAVE NO IDEA IF NEXT TIME WILL BE AT A RED LIGHT OR ON THE HIGHWAY GOING 55 MPH. WHEN IT SHUTS OFF I NOTICED THAT THE DASH FLASHES THE BATTERY AND OIL LIGHTS, BUT THE BATTERY IS NEW AND THE OIL IS FINE. I ALSO NOTICED THAT WHEN I'M IDLING IN BELOW FREEZING WEATHER THE ENGINE WILL SHUDDER, SOMETIMES VIOLENTLY, BUT EVENTUALLY STOPS WHEN I START MOVING AGAIN. *TR

Jan 29, 2014

WE BOUGHT THE SUV USED AT A CHEVROLET DEALERSHIP IN. JUNE 2010,AND IN OCTOBER WE STARTED HAVING ISSUES. THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY HAD IT FOR 10 DAYS AND COULDN'T. FIND A PROBLEM. WE DROVE IT FOR APPROXIMATELY 7 MONTHS, 14,000 MILES THEN IT HAPPENED AGAIN ...WE HAD IT TOWED TO ANOTHER GARAGE, AND THEY HAD IT A COUPLE OF DAYS WITH NO PROBLEMS FOUND.IN JUNE 2012 IT WOULDN'T. START AGAIN. THIS TIME IT RESTATED AFTER 40 MINUTES. IT WENT INTO A SAFE MODE, WHERE I DROVE IT HOME AT 5 MPH. WAITED 30 MINUTES UNHOOKED THE BATTERY CABLES WAITED 15 MINUTES AND HOOKED THEM BACK UP,,AND IT STARTED AND RAN FINE FOR A FEW DAYS THEN STARTED DYING WHILE DRIVING AT ANY SPEED. TOOK IT TO AUTO ZONE TO READ ANY CODES...NONE WERE IDENTIFIED. THIS IS HAPPENING MORE FREQUENTLY NOW. IS GOING BACK TO FORD ON TUESDAY7/2/13. THIS IS A VERY DANGEROUS PROBLEM, THAT NEEDS TO BE ADDRESSED. *TR

Jun 30, 2013

+ 1 more complaint for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

6 complaints

PROBLEME COME IN THE MORNING AFTER A SMALL RUN TO CORNER STORE. 2 MONTS BEFORE FORE UPDATE DE TROTTLE SOFTWARE. FOR THE RECAL.

Aug 14, 2015

DRIVING ALONG AND THE VEHICLE KEPT SLOWING DOWN, KEPT PUSHING ON ACCELERATOR BUT STOPPED GOING. GOT OFF THE ROAD AND SHUT DOWN AND RESTARTED, VEHICLE RAN OKAY. THIS HAPPENED THREE TIMES. DEALER SAYS THE ELECTRONIC THROTTLE BODY NEEDS REPLACED. *TR

Sep 16, 2013

THE THROTTLE BODY ON MY 2009 FORD ESCAPE FAILED WHILE ENTERING A PUBLIC INTERSTATE VIA AN ON RAMP. THE FAILURE OCCURRED WHILE ACCELERATING. THE EFFECT WAS THE VEHICLES ENGINE WAS SHUT OFF, CAUSING A RAPID DECELERATION ON A FAIRLY BUSY ON RAMP. I WAS ABLE TO PULL MY CAR OVER TO THE SIDE. PLACED IT IN PARK, TURNED KEY OFF AND BACK ON, AND WAS ABLE TO RESUME MY 8 MILE COMMUTE TO WORK. LATER, WHILE DRIVING THE VEHICLE, THE SAME ISSUE OCCURRED TWICE WITHIN A FIFTEEN MILE PERIOD - BOTH TIMES WHILE ACCELERATING, THE ENGINE SHUT OFF IN TRAFFIC. THREE TIMES IN ONE DAY, HAD NOT SEEN THIS ISSUE EVER PRIOR TO LAST WEEK. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY DIAGNOSED IT AS A FAILED THROTTLE BODY. THE CAR HAS BEEN IN THE SHOP SINCE 9/4. TODAY I WAS CONTACTED AND TOLD THE PART WAS ON NATION WIDE BACKORDER, AND WASN'T EXPECTED UNTIL 10/31. INTERNET FORUMS SUGGEST THERE ARE THOUSANDS OF VEHICLES AWAITING THIS PART RIGHT NOW. HAVING THE ENGINE UNPREDICTABLY SHUT OFF IS A POTENTIALLY DANGEROUS SITUATION TO HAVE WHILE DRIVING. THERE IS A KNOWN ISSUE WITHIN FORD AND THEIR DEALER NETWORK, BUT TO DATE, NO RECALL HAS BEEN ISSUED. THE DELAY IN PARTS ACCESSIBILITY IS DANGEROUS, AND COULD RESULT IN PEOPLE DRIVING THEIR VEHICLES WITH THIS CONDITION WHILE AWAITING THE PARTS ARRIVAL. *TR

Sep 09, 2013

WHILE DRIVING ON A BUSY FREEWAY IN HOUSTON MY CAR JERKED, THE WRENCH LIGHT LIT UP, THEN WOULD NO LONGER ACCELERATE. I WAS ABLE TO GET OVER THE SHOULDER OF THE FREEWAY, BUT THE CAR WOULD NOT MOVE AFTER THAT. IT STAYED ON, BUT WAS BOUNCING UP AND DOWN. I HAD TO HAVE MY CAR TOWED OFF THE FREEWAY. ONCE TOWED, WE TURNED THE CAR OFF AND BACK ON AND IT RAN FINE. I TOOK IT TO A LOCAL MECHANIC THE NEXT DAY AND WAS TOLD EVERYTHING LOOKED FINE, I DROVE IT THE FOLLOWING DAY. ON THE FREEWAY, IT HAPPENED AGAIN. I IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP, WHERE I WAS TOLD THE THROTTLE BODY NEEDS TO BE REPLACED, BUT THIS PART IS ON NATIONAL BACK ORDER WITH NO DELIVERY DATE IN SIGHT. FORD HAS BEEN GIVING ME THE RUN AROUND SINCE LAST WEEK REGARDING THE PART AND RENTAL ASSISTANCE. MY HUSBAND AND I WERE ADVISED BY A FORD SERVICE MANAGER THAT THE CAR IS STILL "DRIVABLE," HOWEVER, THE PROBLEM WILL HAPPEN AGAIN. HE TOLD US WHEN IT DOES, TO SIMPLY TURN THE CAR OFF AND BACK ON AND IT SHOULD RUN FINE FOR A SHORT TIME. I EXPRESSED SERIOUS CONCERN REGARDING THIS ADVICE AS HOUSTON STREETS AND HIGHWAYS ARE EXTREMELY BUSY. TO DATE, I HAVE RECEIVED NO ASSISTANCE AND NO MORE INFORMATION ON WHEN THIS PART WILL BE AVAILABLE. *TR

May 29, 2013

I WAS STOPPED AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE ENGINE SEEMED TO HAVE STALLED. I DID HAVE SLIGHT FORWARD MOMENTUM THAT WAS JERKY AND I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, SAT FOR A FEW MINUTES, THEN TRIED TO RESTART THE CAR. THE CAR DID START AND NO WARNING LIGHTS WERE ON THE DASHBOARD. I WAS ABLE TO DRIVE TO MY SUBDIVISION WITHOUT INCIDENT BUT ONCE I TURNED INTO MY NEIGHBORHOOD THE CAR STALLED AGAIN. THE CAR WAS THEN TOWED TO MY FORD DEALERSHIP WHERE I WAS TOLD THE THROTTLE NEEDED TO BE REPLACED. SINCE THE THROTTLE IS CONSIDERED AN ELECTRICAL COMPONENT IT WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THE BILL WAS APPROXIMATELY $670. I WAS NOT TOLD THIS WAS A COMMON INCIDENT IN MY MODEL AND YEAR OF CAR. *TR

Apr 26, 2013

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM

6 complaints

DRIVING ABOUT 50MPH WHEN THE CAR JUST STOP ACCELERATING. ENGINE STILL RUNNING BUT NO ABILITY TO MOVE. A RED WRENCH STARTS FLASHING WHEN THIS HAPPENS. *TR

Feb 20, 2015

MAKING A TURN, MY CAR JERKED AND COULD NOT ACCELERATE. WE HAD TO CRUISE TO OUR DESTINATION WHICH WAS CLOSE THANK GOD. I CALLED FORD AND THEY TOLD ME TO BRING IT IN. I TOLD THEM I WAS UNSURE IF IT WAS DRIVABLE. HE THEN TOLD ME HE COULDN'T TELL ME WHAT IT WAS TIL I BROUGHT IT IN. THEN TOLD ME I COULD TAKE IT IN TODAY BUT WON'T GET CHECKED TIL MONDAY. HE GOT MY NAME AND NUMBER. WE WENT TO VARIOUS AUTO PLACES FOR OPINIONS AND SOLUTIONS. WE THOUGHT WE FIGURED IT OUT BUT A FEW HOURS LATER IT DID IT AGAIN. MY HUSBAND WENT BACK TO PEP BOYS BUT WAS TOLD THEY COULD NOT RUN DIAGNOSTICS BECAUSE THE LIGHT WAS NOT ON. I WAS LOOKING ONLINE AND NOTICED A COMPLIANT WAS MADE ABOUT THIS ISSUE AND WENT TO THE FORD WEBSITE AND SAW IT UNDER THE RECALL UNDER MY VIN. MY HUSBAND CALLED THE DEALERSHIP AND TALKED TO A MANGER ASKING WHY I WAS NEVER NOTIFIED. HE EXPLAINED ITS NOT REALLY A RECALL BUT HAD AN EXTENDED WARRANTY IF IT MEETS THE CRITERIA. WE EXPLAINED THAT THE FIRST MAN NEVER MENTIONED ANYTHING NOR DID HE BOTHER TO LOOK UP MY INFORMATION TO SEE IF I HAD THE RECALL. THE MANAGER APOLOGIZED AND SAID FOR ME TO TAKE IT IN MONDAY AND HE WOULD HANDLE MY SITUATION. I'M APPALLED THAT I WAS NOT NOTIFIED. THIS IS VERY DANGEROUS, ESPECIALLY BECAUSE I HAVE MY 2 YEAR OLD DAUGHTER IN THE CAR WITH ME MOST OF THE TIME. GOD FORBID MY CAR WOULD HAVE STALLED ON THE HIGHWAY AND I WOULD HAVE CAUSED AN ACCIDENT BECAUSE MY CAR LOST POWER ALL OF A SUDDEN. I NEVER GOT ANY NOTIFICATION FROM FORD ABOUT THE RECALL NOR THE WARRANTY. I THINK THIS IS VERY INCONSIDERATE AS PEOPLE'S LIVES ARE AT STAKE. I PRAY THAT NO ACCIDENTS, INJURIES OR DEATHS OCCURRED BECAUSE OF FORD'S NEGLIGENCE. MY VEHICLE FITS THE WARRANTY CRITERIA SO I HOPE I WON'T BE CHARGED FOR REPAIRS. I HOPE THE MANAGER KEEPS HIS WORD. THE ONLY MONEY I HAVE IS FOR CHRISTMAS. IF I HAVE TO PAY FOR REPAIRS, I CAN'T BUY GIFTS FOR MY FAMILY OR MY DAUGHTER. *TR

Dec 13, 2014

FORD CLAIMS THEY HAVE A CUSTOMER SATISFACTION PROGRAM (13N03) TO ADDRESS PROBLEMS WITH THE ENGINE THROTTLE BODY AND THAT CUSTOMERS WHO COME INTO DEALERSHIPS WILL BE ABLE TO HAVE THE POWERTRAIN CONTROL MODULE SOFTWARE REPROGRAMMED TO PROTECT THE THROTTLE BODY. THE PROBLEM IS- FORD WILL NOT HONOR THIS PROGRAM UNLESS THE ERROR SHOWS ON THEIR DIAGNOSIS COMPUTER. I HAD THIS EXACT PROBLEM HAPPEN TO ME AND THE ERROR DID NOT SHOW UP ON THE FORD DIAGNOSIS COMPUTER SO FORD WILL NOT FIX THIS PROBLEM ON MY VEHICLE. AS I WAS PULLING OUT OF A DRIVEWAY AND STARTED TO ACCELERATE, MY 2009 FORD ESCAPE JUST COMPLETELY LOST ALL ACCELERATION. THE WRENCH LIGHT CAME ON THE DASHBOARD, INDICATING AN ERROR. I COULD NOT GET THE CAR TO DRIVE ABOVE 2 - 3 MPH. I TOOK THE CAR INTO THE FORD DEALERSHIP THE NEXT DAY, BUT THEIR COMPUTER DIAGNOSIS MACHINE DID NOT SHOW THE PROBLEM. I WAS TOLD THAT SINCE I HAD POWERED OFF MY CAR AFTER THE ERROR OCCURRED, THE ERROR WAS CLEARED FROM MEMORY AND WOULD NOT SHOW UP ON THE COMPUTER DIAGNOSIS MACHINE. IF THE COMPUTER DID NOT SHOW THAT MY VEHICLE HAD THAT ERROR, FORD WOULD NOT FIX THE THROTTLE BODY. WHO CAN DRIVE A CAR 20 MILES TO THE NEAREST FORD DEALERSHIP WHEN THE CAR CAN ONLY GO 2 - 3 MPH???. THIS IS A MAJOR SAFETY ISSUE! I AM VERY CONCERNED THAT THIS WILL HAPPEN TO ME AGAIN WHEN I AM ON A BUSY HIGHWAY WITH MY FAMILY IN THE CAR! WHAT IF THIS HAPPENS WHEN I AM DRIVING ON AN INTERSTATE AND I AM UNABLE TO SAFELY GET OFF THE ROAD? SINCE THIS HAS ALREADY HAPPENED TO ME, I KNOW THAT MY VEHICLE HAS THIS PROBLEM AND IT IS ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN. HOW MANY PEOPLE WILL HAVE TO BE KILLED BEFORE SOMETHING IS DONE ABOUT THIS MAJOR SAFETY ISSUE???? *TR

May 04, 2014

ON THE MORNING OF SEPT 4, 2013- I WAS MAKING A TURN AT ABOUT 20 MILES AN HOUR. I HAD JUST ABOUT COMPLETED THE TURN WHEN I WAS ENGAGING THE GAS PEDDLE TO CONTINUE ON, BUT THE CAR WAS RUNNING AND IT WASN'T GOING. I WAS ABLE TO COAST OFF THE ROAD. I TURNED THE CAR OFF. I STARTED THE CAR BACK UP AND HAD POWER FROM THE PEDDLE AGAIN, SO I PROCEEDED UP THE STREET ONLY TO HAVE THE SAME THING HAPPEN TO ME AGAIN, AS I WAS TURNING AT THE NEXT VERY BUSY INTERSECTION. I WAS LUCKY THAT THERE HAPPENED TO BE A GAS STATION ON THE RIGHT SIDE OF THE ROAD. I PULLED IN AND TURNED THE CAR OFF. I CONTACTED THE FORD DEALERSHIP WHERE I PURCHASED MY CAR TO HAVE THEM COME TOW MY VEHICLE, AND VERIFY THE REASON FOR THE INCIDENTS. I WAS INFORMED THAT IT IS THE THROTTLE BODY, AND IT WILL NEED TO BE REPLACED. THE PART IS ON BACK ORDER, BUT I AM PAYING AN EXTRA FEE TO HAVE IT EXPEDITED. I AM VERY LUCKY THAT ON BOTH TIMES THIS HAPPENED, ANOTHER VEHICLE WAS NOT RIGHT BEHIND ME, BECAUSE I WOULD HAVE BEEN REAR ENDED AND POSSIBLY INJURED. *JB

Sep 04, 2013

MY WIFE WAS DRIVING ALONG THE HIGHWAY WHEN SUDDENLY THE THROTTLE STOPPED WORKING, THE ENGINE DID NOT SHUT OFF BUT SHE COULD NOT GIVE THE CAR ANY GAS AND HAD TO PULL OVER. THIS HAS HAPPENED 4 TIMES SINCE THEN WITH THE MOST RECENT BEING TODAY. THERE IS SOMETHING WRONG WITH THE THROTTLE BODY FROM WHAT I'VE READ FROM OTHER 2009 FORD ESCAPE OWNERS. I ALSO UNDERSTAND THAT AN INVESTIGATE WAS/IS BEING DONE INTO THIS PROBLEM. *TR

Jun 13, 2013

+ 1 more complaint for this component

SEAT BELTS

6 complaints

DRIVERS SEAT BELT IS STUCK IN THE PARTIALLY EXTENDED POSITION. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST FEW YEARS. IN THE PAST IT HAS EVENTUALLY RETRACTED ON ITS OWN AFTER A FEW DAYS. THIS TIME I CAN ONLY USE THE SEAT BELT IF I MOVE THE DRIVERS SEAT BACK FARTHER THEN I'M COMFORTABLE WITH. I BELIEVE IT'S A SAFETY ISSUE NOT ONLY BECAUSE IT'S STUCK BUT ALSO THE BELT PRETTY MUCH PINS ME TO THE SEAT WHEN I USE IT. *TR

Feb 28, 2014

THE DRIVER'S SIDE SEAT BELT LOCKED UP TIGHT ON ME WHILE DRIVING. I TRIED TO PULL IT OFF OF MY CHEST TO TRY TO RESET IT BUT IT DID NOT RESET TO THE LOOSE, UNLOCKED POSITION. IN ORDER TO TRY AND RESET THE LOCK, I UNPLUGGED THE SEAT BELT AND LET IT RETRACT TO THE DOOR. WHEN I TRIED TO PUT IT BACK ON, IT WAS LOCKED NOW IN THE RETRACTED POSITION. I BROUGHT THE CAR TO THE DEALER RIGHT AWAY AND HE WAS UNABLE TO UNLOCK THE SEAT BELT. WHILE WAITING FOR A REPLACEMENT PART, I HAD TO DRIVE WITHOUT A DRIVER'S SIDE SEAT BELT FOR ONE WEEK, AS THE DEALER ALSO DIDN'T HAVE ENOUGH RENTAL CARS TO PROVIDE ME WITH ONE WHILE WAITING FOR THE PART. I LOOKED ONLINE AND THERE ARE MANY, MANY COMPLAINTS ABOUT FORD'S SEAT BELTS LOCKING UP LIKE THIS. TO HAVE A FAULTY SAFETY RESTRAINT AS SUCH IS INEXCUSABLE AND DANGEROUS. *LN

Sep 30, 2013

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE SEAT BELT WOULD NOT UN-LATCH. AFTER FOUR MINUTES THE CONTACT WAS ABLE TO UN-LATCH THE SEAT BELT AND EXIT THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT COULD NO LONGER BE LATCHED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Jul 31, 2012

2009 FORD ESCAPE - DRIVER'S SEAT BELT MALFUNCTION AND LOCKED IN CLOSED POSITION. CANNOT RE-LATCH. FORD DEALER IN GALVESTON, TEXAS NOT RESPONDING TO REPEATED REQUEST TO SCHEDULE TO HAVE IT REPAIRED. DEALER SAYS THEY DO NOT HAVE THE PART....? *TR

Apr 19, 2011

PASSENGER SEAT BELT LOCKED ARBITRARILY. THE ONLY WAY TO RELEASE SEAT BELT WAS TO UNBUCKLE AND ALLOW SEAT BELT TO FULLY RETRACT. TOOK VEHICLE TO DEALERSHIP ON (3) OCCASIONS TO HAVE SEAT BELT REPLACED, PROBLEM CONTINUED. TOOK VEHICLE TO 3RD PARTY AND HAD SEAT BELT REPLACED AND PROBLEM IS NOW RESOLVED. ORIGINAL SEAT BELT WAS DEFECTIVE AND IN THE CASE OF AN ACCIDENT, PERSONS SITTING IN THE PASSENGER SEAT WOULD HAVE BEEN INJURED OR KILLED. FORD REFUSED TO HONOR FACTORY WARRANTY AND REPAIR PROBLEM. *TR

Dec 30, 2010

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING,POWER TRAIN

5 complaints

ON THE FREEWAY PRESSED GAS-CAR DID NOT RESPOND, STALLING. PUT IT IN NEUTRAL, SLOWED, BACK TO DRIVE, ROUGH SHAKING, HARD TO CONTROL. VERY SCARY! GOT OFF AT THE CLOSEST EXIT -CAR WAS NOT RESPONDING. 3 PASSENGERS. I BOUGHT THIS CAR 6 DAYS PRIOR-SO VERY SCARY. *TR

Jan 12, 2015

DRIVING ALONG, ENGINE LOSES POWER, CAR IS JERKING, WRENCH LIGHT COMES ON, IDLES QUICKLY. COASTED OFF SIDE OF ROAD. TURN CAR OFF, TURNED BACK ON - WRENCH LIGHT OFF - DRIVE AWAY AS IF NOTHING HAPPENED. DRIVE FOR ANOTHER COUPLE HOURS, SAME THING. THIS HAS HAPPENED QUITE A FEW TIMES IN THE PAST 2 WEEKS. *TR

Nov 28, 2013

I WAS DRIVING HOME AND AS I COASTED TO STOP AT A RED LIGHT MY TRUCK STARTED BOUNCING. THE RPM DROPPED BELOW 500 AND THE VEHICLE SHUT OFF. I PUT IT IN PARK AND RESTARTED AND GAVE IT SOME GAS AND IT WAS FINE UNTIL I MADE A RIGHT TURN DOWN A RESIDENTIAL STREET AND AGAIN KILLED ITSELF. I HAD TO REPEAT THIS TILL I GOT HOME. *TR

Aug 17, 2013

WHEN I SLOW DOWN TO ALMOST A STOP OR WHEN I AM STOPPED AND STARTING TO ACCELERATE AGAIN THE CAR ENGINE SHUTS OFF. I THEN HAVE TO TURN OFF THE CAR AND RESTART IT. THIS HAPPENS SPORADICALLY WITH NO WARNING. I HAVE BEEN TOLD BY FORD THAT IT IS THE THROTTLE BODY CAUSING THIS ISSUE. *TR

Jun 06, 2013

INTERMITTENT PROBLEM WHEN DRIVING GAS PEDAL SEEMS TO LOOSE RESISTANCE, VEHICLE STARTS TO SLOW EVEN THOUGH ADDING MORE POWER, AS VEHICLE SLOWS AND APPROACHES 5 MPH IT STARTS TRANSMISSION TO SEIZE AND ENGINE TO BACKFIRE. THEN WITH CAR STOPPED IT WON'T GO. WHEN RESTARTED IT WON'T GO THE FIRST TIME BUT THE SECOND START WILL THEN OPERATE NORMALLY. HAS HAPPENED SEVERAL TIMES IN A DAY AT HIGHWAY SPEED OR IN TOWN. FORD DEALER UNABLE TO REPAIR IT SO FAR HAD A MINOR LEAK IN AXLE SEAL IN FRONT WHEEL DRIVE REPAIRED THAT NO HELP. I BELIEVE IT IS A THROTTLE BODY PROBLEM AND HAVE FOUND THIS PROBLEM BEING SUFFERED BY MANY OTHERS ON INTERNET FORUMS FOR REPAIR ADVICE/QUESTIONS. *TR

Apr 29, 2012

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL

5 complaints

WHILE DRIVING ON THE HIGHWAY, AT APPROXIMATELY 65 MPH, THE VEHICLE BUCKED AND INSTANTANEOUSLY SLOWED DOWN AND WAS UNABLE TO ACCELERATE. AT THAT MOMENT WHEN THE VEHICLE BUCKED THE DASH INDICATOR (A WRENCH) CAME ON SHOWING THE PROBLEM BEING THE THROTTLE CONTROL/POWERTRAIN. I WAS ON THE HIGHWAY IN THE MIDDLE LANE, IN TRAFFIC WHEN I LOST THE ABILITY TO ACCELERATE AND WAS LUCKILY ABLE TO NAVIGATE TO THE RIGHT AND COAST TO THE EXIT THAT WAS LESS THAN A QUARTER MILE FROM THE INCIDENT. I PLACED IT INTO PARK AND IT SPUTTERED JUST PRIOR TO TURNING OFF THE VEHICLE COMPLETELY. AFTER WAITING ABOUT 10 MINUTES I THEN RESTARTED THE VEHICLE AND THE DASH INDICATOR DID NOT COME ON, I THEREFORE PROCEEDED AND DROVE IT HOME. BECAUSE THIS OCCURRED LATE EVENING I WAS NOT ABLE TO CONTACT THE DEALER UNTIL THE FOLLOWING DAY. *TR

Oct 10, 2013

MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE ABRUPTLY SHUT DOWN IN A HIGH TRAFFIC METRO AREA AS AN ORANGE WRENCH LIGHT APPEARED ON THE DASH. AFTER RESTING ON THE SHOULDER FOR A MINUTE AND SPEAKING WITH ME (HER HUSBAND), I ASKED HER TO TRY AND START THE VEHICLE AGAIN. IT STARTED BACK UP AS NORMAL WITH THE ORANGE WRENCH LIGHT NOW NOT SHOWING. THE CAR RAN AS NORMAL FOR ABOUT 10 MINUTES AND THEN IT HAPPENED AGAIN. SHE WAS ABLE TO GET THE CAR HOME SAFELY. THE NEXT DAY I TOOK A LOOK AT THE CAR, DID SOME RESEARCH, AND DROVE IT AROUND FOR AWHILE. THE CAR RAN FINE FOR ABOUT 15 MINUTES UNTIL IT OCCURRED AGAIN. APPARENTLY THE ORANGE WRENCH LIGHT MEANS THERE IS AN ISSUE WITH EITHER THE POWER TRAIN OR THE THROTTLE BOX. THE VEHICLE SHIFTS GEARS AS NORMAL SO I AM LEFT TO BELIEVE THERE IS AN ISSUE WITH THE THROTTLE BOX (AS I HAVE READ MANY COMPLAINTS REGARDING THIS EXACT SAME ISSUE WITH THE 2009 FORD ESCAPE). *TR

Sep 20, 2013

I WAS DRIVING ALONG WHEN THE CAR FEELS AS THOUGH IT'S ABOUT TO STALL. I IMMEDIATELY SLOW DOWN TO PULL OVER, TURN THE CAR OFF, LET IT SIT FOR A MOMENT THEN START IT BACK UP. THE PROBLEM HAS CONTINUED TO HAPPEN UNTIL I TOOK IT INTO A GARAGE TO FIND OUT I NEED A NEW THROTTLE BODY. *TR

Jul 29, 2013

WHILE DRIVING ON I55 IN CHICAGO GOING 60 MPH THE GAS PEDDLE WENT SOFT. THERE WAS NO ACCRETION, I WAS FORCE TO MOVE TO THE SHOULDER. I TURNED THE CAR OFF AND THEN ON AND IT RAN FINE FOR 20 MILES THEN THE SAME THING HAPPENED AGAIN, AND THEN AGAIN. I WAS ABLE TO GET MY VEHICLE TO THE FORD DEALER WHO TOLD ME IT WAS THE THROTTLE BODY AND IT WOULD TAKE 2 WEEKS TO HAVE A REPLACEMENT PART. *TR

Jul 05, 2013

APPROXIMATELY ONE MONTH AGO, WHILE SLOWING TO MAKE A RIGHT-HAND TURN, THE VEHICLE SEEMED TO LOSE ALL POWER; NO ACCELERATION, ETC. I MANAGED TO GET ON THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK, AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE ENGINE, EVERYTHING SEEMED FINE. ABOUT 2 WEEKS LATER WHEN PULLING OUT ONTO A MAIN HIGHWAY, THE SAME THING HAPPENED, EXCEPT THIS TIME THE "WRENCH" LIGHT CAME ON, AND THE VEHICLE STARTED LURCHING AND SHAKING EXTREMELY HARD. AGAIN, I GOT TO THE SIDE OF THE ROAD (FORTUNATELY NO VOLUME OF TRAFFIC), PUT VEHICLE IN PARK, TURNED ENGINE OFF, AND RESTARTED - WRENCH LIGHT GONE AND ALL SEEMED OK. TWO DAYS AGO, SAME THING HAPPENED 4 TIMES WITHIN A TWO MILE TRIP, AGAIN FORTUNATELY NO TRAFFIC VOLUME. I HAD THE VEHICLE TOWED TO THE LOCAL DEALERSHIP, AND NO SURPRISE IT WAS THE THROTTLE BODY, WHICH WAS REPLACED AT MY EXPENSE. I SEE THIS PROBLEM IS WIDESPREAD, AND POTENTIALLY VERY DANGEROUS. FORD SHOULD BE REQUIRED TO ISSUE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. *TR

Jun 20, 2013

FUEL SYSTEM, GASOLINE,ENGINE

5 complaints

2009 FORD ESCAPE 40K MILES. DRIVING DOWN THE ROAD IN NORMAL DRIVING CONDITIONS THE VEHICLE STARTED SHAKING SLIGHTLY THE IDLE STARTED FLUCTUATING AND THE TACHOMETER STARTED RAPIDLY SPIKING UP AND DOWN AS WELL AS A LOSS OF ACCELERATION. THE VEHICLE ALSO IS STALLING. SHUTTING THE ENGINE OFF AND RESTARTING VEHICLE TEMPORARILY FIXES THE PROBLEM. IT WOULD APPEAR IT IS THE SAME THROTTLE BODY ISSUE EVERYONE ELSE IS HAVING. BROUGHT THE VEHICLE IN FOR SERVICE THE DEALER SAID IT WAS NOT COVERED UNDER WARRANTY OR MY EXTENDED WARRANTY THAT I PURCHASED. *JB

Sep 03, 2013

WHILE DRIVING ON HE INTERSTATE AT 73 MPH, THE VEHICLE LOST ALL POWER, WARNING LIGHTS CAME ON, AND ALTHOUGH THE ENGINE APPEARED TO BE RUNNING, THERE WAS NO ACTION I COULD TAKE OTHER THAN TO PULL OFF THE ROADWAY, TURN OFF THE CAR AND WAIT. APPROXIMATELY 2 MINUTES, I ATTEMPTED TO RESTART, WHICH IT DID, BUT RAN ROUGH AT IDLE. I WAITED A FEW MINUTES LONGER, RESTARTED AND IT PERFORMED NORMALLY FOR ABOUT TEN MILES. THEN IT DID THE EXACT SAME THING OVER AGAIN. LAST YEAR, IN MY WIFE'S 2010 FORD ESCAPE, THE EXACT SAME PROBLEM OCCURRED, WE TOOK IT TO THE LOCAL FORD DEALERSHIP AND PAID $541.00 (THE REQUESTED FACTORY ASSISTANCE WAS REFUSED). BOTH PROBLEMS ARE DANGEROUS BECAUSE THEY PROBLEM OCCURS UNEXPECTEDLY, AT HIGHWAY SPEED, AT IDLE WAITING FOR A LIGHT TO CHANGE, OR WHEN PULLING INTO TRAFFIC. NO POWER, PULL OFF THE ROAD, AND WAIT TO RESTART. *TR

Aug 10, 2013

I HAD GONE OF THE GAS, THE VEHICLE WAS ROLLING AT ABOUT 5MILES/H, ENGINE RUNNING, TOWARDS AN INTERSECTION WHEN THE LIGHT TURNED GREEN AND I WANTED TO ACCELERATE. I STEPPED ON THE GAS, THERE WAS NO ACCELERATION, THE ENGINE STALLED AND COMPLETELY SHUT OFF. ALL ENGINE LIGHTS CAME ON SIMILAR TO WHEN YOU INITIALLY INSERT THE KEY BEFORE STARTING THE CAR. THE ESCAPE CAME TO A COMPLETE STOP AT THE SIDE OF THE ROAD. THERE WERE NO WARNING LIGHTS PRESENT, THE VEHICLE WAS NOT OVERHEATING, IT HAD BEEN SERVICED AND HAD NO PRIOR ISSUES. AFTER PUTTING IT BACK INTO PARK I WAS THEN ABLE TO RESTART THE VEHICLE WITHOUT ANY ISSUES AND CONTINUE DRIVING. THIS FIRST HAPPENED IN JANUARY AND HAS SINCE OCCURRED TWICE AGAIN IN SIMILAR SITUATIONS, SLOW ROLLING AND THEN STALLING AFTER AN ATTEMPT TO ACCELERATE. *TR

Jun 24, 2013

WIFE WAS COMING HOME FORM WORK; SHE WAS IN THE PARKING, SUDDENLY THE POWER TRAIN LIGHT CAME ON AND THE CAR SURGED THEN HAD NO POWER, PRESSING GAS PEDDLE DID NOTHING, SHE THOUGHT THE CAR STALLED AND COULD NOT RESTART IT. AFTER A FEW MINUTES OF WAITING SHE STARTED IT BACK UP AND THE THROTTLE RESPONDED, SO SHE CONTINUED TO PICK UP OUR KIDS. ONCE SHE WAS ON THE ROAD TRAVELING APPROXIMATELY 40 MPH THE EXACT SAME THING HAPPENED AGAIN. HER FATHER WAS FOLLOWING HER, AND AFTER A FEW MINUTES OF WAITING, THEY WHERE ABLE TO RESTART AND CONTINUE THE DRIVE. HER FATHER DROVE THE CAR THE REST OF THE DISTANCE AND, THE PROBLEM HAPPENED AGAIN. FORTUNATELY IN ALL 3 SITUATIONS THEY WHERE ABLE TO PULL OVER AND OFF THE ROAD. CAR HAS BEEN IN THE SHOP SINCE THURSDAY OF LAST WEEK AWAITING FOR A NEW ELECTRONIC THROTTLE BODY WHICH APPARENTLY IS ON MAJOR BACK ORDER. ATTEMPTED TO CONTACT OUR FORD DEALER BUT WAS GREETED WITH LESS THEN FRIENDLY CUSTOMER SERVICE FROM THE SERVICE CENTER. CAR IS OUT OF WARRANTY, AND REPAIR IS GOING TO BE OVER $325 (QUOTED) IF OUR REPAIR SHOP CAN GET THE PART. MY WIFE AND MYSELF ARE VERY CONCERNED ABOUT THIS AS THE PROBLEM HAPPENED ONCE BEFORE SEVERAL MONTHS AGO, AND HAPPENED ON A VERY BUSY STREET, FORTUNATELY NO ONE REAR ENDED HER. AT THAT TIME WE HAD FORD TOW THE CAR TO THEIR SERVICE CENTER AND INSPECT THE CAR, THEY CLAIMED THERE WAS NO PROBLEMS FOUND AND NO SERVICE CODES, AND RETURNED THE CAR BACK TO US AS IS. *TR

Jun 22, 2013

DRIVING ON THE HIGHWAY. THE WRENCH LIGHT COMES ON. I PRESS THE GAS PEDAL AND THERE IS NOTHING. THE ENGINE IS STILL RUNNING BUT GIVING IT GAS WILL NOT HELP IT TO MOVE. I PUT MY HAZARDS ON AND PULL OFF ROAD. I SHUT THE CAR OFF AND RESTART. THIS WORKS BUT THE ENGINE LIGHT COMES ON. NOW IT JUST SHUTS DOWN SPORADICALLY. I CANNOT BE SURE WHEN OR WHERE IT WILL HAPPEN. TOOK IT TO THE DEALER (TOWN AND COUNTRY FORD) AND I AM WAITING FOR A REPLACEMENT THROTTLE BODY. I CONTACTED FORD MOTOR COMPANY WHERE I HAVE MY LOAN AND THEY SAID EVEN IF THE PART IS DEFECTIVE IT IS NOT COVERED UNDER ANY WARRANTIES. *TR

Jun 10, 2013

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

Vehicle Will not shift from Park gear. Locking up and can't drive until it allows me to shift. Time varies and also have to start and restart the engine several times before it allows the shifter lock to release from Park.

Mar 11, 2024

THE POWER STEERING WENT OUT. VERY HARD TO TURN STEERING WHEEL

May 13, 2021

HAVING PROBLEMS WITH WHOLE IGNITION HOUSING UNIT IT WAS STATIONARY AND WON'T START JUST SOMETIMES

Apr 12, 2021

TRUNK BUTTON TO OPEN, BLUETOOTH AND STEERING ELECTRICAL AND THE ABILITY THAT IT SAYS THAT IT CAN TAKE KEYS OUT CAUSE WONT SAY THAT IT IS IN PARK

Feb 08, 2018

SUSPENSION

4 complaints

Driving at 40mph the front right wheel collapsed due to the sub frame failure (rusted out and separated}. I understand that Ford did not treat the frame member for rust properly causing catastrophic failure. Fortunately it did not cause an accident or personal injury. Talking to my mechanic he said it is a common problem in 2004-2012 Ford Escapes, Mercury Mariners,and Masda Tributes.

Jan 19, 2024

THE FRAME/ENGINE CRADLE HAS RUSTED OUT BY THE PASSENGER SIDE LOWER CONTROL ARM. THE RUSTED AREA IS CURRENTLY ABOUT SIX INCHES WIDE BY 2+ INCHES IN HEIGHT. LUCKILY, THIS WAS NOTICED WHILE I WAS CHANGING THE OIL.

Oct 05, 2020

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MOTOR MOUNTS MAY HAVE PREMATURELY FRACTURED AND MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Jul 19, 2016

I HAD TAKEN MY SUV IN FOR A ROUTINE, ANNUAL INSPECTION AND WAS UNAWARE OF ANY ISSUES AS I HAVE ROUTINE MAINTENANCE COMPLETED ON THE CAR IN ADDITION TO TAKING IT BACK TO FORD TO FIX THE VARIOUS RECALL/SAFETY ITEMS, THE LAST OF WHICH WAS < 6 MONTHS PRIOR. MY MECHANIC CALLED TO ELL ME THE STRUTS AND SHOCKS WERE COMPLETELY RUSTED AND AT THE POINT OF DISINTEGRATION; THE CAR NOT ONLY WOULD NOT PASS INSPECTION WITHOUT A COSTLY REPAIR ($1419.08) BUT PRESENTED AN IMMEDIATE HAZARD TO DRIVE EVEN 2 BLOCKS BACK TO MY HOUSE OR A FEW MILES TO THE DEALER. THE MECHANIC FURTHER ADVISED THAT THIS IS AN ISSUE HE HAS SEEN REPEATEDLY WITH FORDS AT ABOUT THE 5 MARK. HE FURTHER SHARED THAT IN THE LAST CASE WHICH HE HAD TO REPAIR, THE PARTS HAD DISINTEGRATED WHILE THE OWNER WAS DRIVING AND BLEW OUT HIS TIRES. I DO NOT KNOW IF THE DRIVER WAS INJURED OR IF THE VEHICLE CRASHED. I DO KNOW THAT I AM VERY GLAD MY VEHICLE WAS INSPECTED AND THE ISSUE IDENTIFIED BEFORE I MET WITH THE SAME FATE. I HAVE CONTACTED FORD MORE TIMES THAN I CAN COUNT AT THE DEALER LEVEL, THE REGIONAL CUSTOMER SERVICE MANAGER, AS WELL AS THE GENERAL CUSTOMER SERVICE LINE BY PHONE AND HAVE EMAILED FORD CUSTOMER SERVICE (GENERAL AS WELL AS REGIONAL) AND HAVE ONLY HAD ONE GROUP POINT THE FINGER AT THE OTHER IN TERMS OF WHO IS RESPONSIBLE FOR THE COST. BEYOND THE COST OF REPAIRS, I SEE THIS AS A SERIOUS SAFETY ISSUE I HOPE SOMEONE WILL INVESTIGATE BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AS A RESULT OF POOR QUALITY PARTS. I AM 53 YEARS OLD; I DO NOT NOR HAVE I EVER DRIVEN OFF ROAD. IF THERE IS SNOW, I DO NOT DRIVE AN WORK FROM HOME. I DO NOT RECALL THE LAST TIME I WAS WITHIN 50 MILES OF AN OCEAN IN THE SUV SO I AM NOT CERTAIN WHAT WOULD CAUSE A FAILURE OF SUCH MAGNITUDE ASIDE FROM POOR QUALITY. *TR

Jan 22, 2015

ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

MY CAR TURNS OFF WHILE DRIVING. THIS HAS HAPPENED 3 TIMES SINCE APRIL 2018. AFTER THE CAR STALLS, I AM ABLE TO RESTART IT AND IT RUNS AGAIN. I'M EXTREMELY CONCERNED THIS WILL HAPPEN ON A MAJOR HIGHWAY AND PUT MY FAMILY AND OTHER DRIVERS AT RISK.

Aug 17, 2018

THROTTLE BODY FAILED, RPM UP AND DOWN. LOST POWER WHEN DRIVING. REPALCED A NEW ONE FROM DEALERSHIP AND IT DOES NOT LAST FOR ONE YEAR. CAR ONLY 99000 MILES RIGHT NOW. NEW THROTTLE BODY LASTS 1290 MILES AND FAILED.

Oct 07, 2016

I HAVE A 2009FORD ESCAPE PURCHASED USED IN MAY 2014. LAST NIGHT WHEN DRIVING HOME MY CAR STALLED AS IF IT WERE NOT GETTING GAS. WE WERE ALMOST HIT BY ANOTHER CAR BECAUSE OF THIS. I CALLED FORD THIS MORNING AND THEY SAY THEY "CANNOT" DO ANYTHING BECAUSE THE WINDOW TO GET THEM FIXED ENDED JANUARY 2015. IT INFURIATES ME THAT FORD AND NHTSA IS AWARE THERE IS A PROBLEM BUT MY CHILDREN AND I COULD HAVE BEEN KILLED BECAUSE THEY DID NOT ISSUE A "TRUE RECALL" AND NOW REFUSES TO DO ANYTHING TO CORRECT THE PROBLEM. THIS IS NOT ACCEPTABLE!!?!

Sep 07, 2015

WHILE DRIVING THE STEERING WHEEL LOCKS UP AND HARD TO TURN I HAVE TO PULL OVER AND TURN THE IGNITION OFF AND TURN BACK ON. COUPLE OF TIMES IT HAPPENS ON THE EXPRESSWAY/AS WELL AS STREET DRIVING. IT'S HAPPENING VERY OFTEN NOW. WHILE DRIVING THE WHOLE TRUCK WAS SHAKING, SHAKING REAL BAD... *TR

Feb 19, 2014

STEERING,POWER TRAIN

4 complaints

STEERING WHEEL STARTED TO SHAKE WHEN STOPPED,WITH BRAKE PEDAL DEPRESSED. A FEW HUNDRED MILES LATER LOST POWER STEERING.ALSO TRANSMISSION DOWNSHIFTS HARD, ALSO NOTICEABLE CLUNK WHEN SHIFTING FROM PARK TO REVERSE.

Mar 12, 2018

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE TRANSMISSION SEIZED AND THE STEERING WHEEL SEIZED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR

Feb 23, 2018

I HAD THE RECENT STEERING RECALL DONE, NEVER HAD AN ISSUE. WAS OUT OF TOWN AND THEN STARTED THE CAR AND THE WRENCH LIGHT WAS ON. I WENT TO THE FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. IN LESS THAN A WEEK NOW WHEN SLOWING DOWN TO MAKE A TURN THE CAR HAS CUTOFF ONCE AND THE NEXT DAY HAD NO PICKUP AFTER MAKING A TURN. I DO NOT KNOW IF ITS RELATED TO THE PAST RECALLS ON THE THROTTLE BODY OR NOT. *TR

Sep 28, 2014

WHILE DRIVING DURING BOTH INCIDENTS THE VEHICLE LOST ALL POWER STEERING, STALLED, AND ENGINE STARTED MISSING. TUNED VEHICLE OFF THEN TRIED TO RESTART AND WOULDN'T CLICK, CONTINUED MISSING. RPMS WOULD RISE WITHOUT ANY MOVEMENT. TURN VEHICLE OFF AGAIN TO RESTART AND IT STARTED CORRECTLY. WHILE ALWAYS DRIVING THE VEHICLE IT WILL JOLT WHILE MOVING AS IF THE TRANSMISSION WASN'T CATCHING GEARS. *TR

Jan 31, 2014

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM

4 complaints

DRIVING WHEN SUDDENLY CHECK ENGINE LIGHT FLASHED, BATTERY LIGHT, AND OIL LIGHT ALL BLINKED AFTER WHICH ENGINE WAS RUNNING BUT UNABLE TO ACCELERATE. WAS ABLE TO PULL OFF TO SIDE OF ROAD PLACED IN PARK AGAIN TRIED TO REV ENGINE NOTHING HAPPENED. TURNED CAR OFF THEN TURNED BACK ON AND CAR RAN AS USUAL CHECK ENGINE LIGHT REMAINS ON TAKING TO DEALERSHIP TOMORROW. *TR

Jun 16, 2014

I WAS ON HOV LANE ON LIE DRIVING TO MY PARENTS. AS I WAS COMING OFF TO REG LANE, MY ENGINE STALLED. FORTUNATELY, THE OTHER CAR WAS FAR AWAY ABLE TO STOP. I CHANGED GEAR INTO PARK AND RESTARTED THE CAR. *TR

Apr 04, 2014

WHILE DRIVING ON THE EXPRESSWAY AT 70 MPH THE RPM DROPPED TO APPROX. 900RPM. PUSHING ON THE ACCELERATOR PEDAL DIDN'T DO ANYTHING. A INDICATOR LIGHT ON THE DASH CAME ON IT IS THE SHAPE OF A WRENCH. I HAD TO PULL THE VEHICLE OFF THE ROAD. AFTER I PARKED ON THE SIDE OF THE ROAD I SHUT OFF THE ENGINE AND WAITED ABOUT 30 SECONDS THEN RESTARTED THE ENGINE AND EVERYTHING WAS WORKING FINE. I WENT BACK ONTO THE ROAD AND DROVE APPROX. 12 MILES AND IT HAPPENED AGAIN. I REPEATED WHAT I HAD DONE EARLIER AND THE VEHICLE WAS OK AGAIN. I GOT BACK ON THE ROAD AND I MADE IT AROUND 8 MILES AND I HAD ANOTHER OCCURRENCE, AGAIN I REPEATED THE SHUT OFF THE ENGINE ON THE SIDE OF THE ROAD AND IT AGAIN STARTED AND RAN OK. THEN I MADE IT HOME! *TR

Aug 21, 2013

AFTER USE AND PARK, THE ESCAPE 2009 4 CYL. DO NOT START. SEVERAL TIMES IN BETWEEN WEEKS WITH THIS TROUBLE. SEVERAL HOURS LATER, START AS NOTHING OCCUR. IN AN ELECTRONIC DIAGNOSTIC, SENT A CODE: 1260 AND 1681. STARTER IS GOOD AND ELECTRONIC IGNITION WAS RECENTLY CHANGED THINKING WILL STOP THE INCIDENTS BUT WITHOUT RESOLVING THE ISSUE. WHEN THE VEHICLE DO THE TROUBLE, THE ANTITHEFT ICON KEEP BLINKING IN THE KEY ON POSITION. I CHANGED THE MAIN KEY FOR THE COPY AND KEEP DOING THE TROUBLE. *TR

Jul 31, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

4 complaints

DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH AND TRUCK HAD A MOMENTARY LOSS OF POWER, LIKE IT WAS NOT GETTING FUEL. DID NOT STALL AND WE CONTINUED DOWN THE ROAD. IT HAPPENS AT VARIOUS SPEEDS AND SOMETIMES ONCE AND OTHER TIMES MULTIPLE TIMES. GEAR AND SPEED DO NOT APPEAR TO BE A FACTOR. ON TWO OF THE WORST CASES THE POWER TRAIN / THROTTLE CONTROL "WRENCH" LIGHT WAS ILLUMINATED, BUT OF COURSE AFTER TURNING OFF VEHICLE AND STARTING IT BACK UP AND DRIVING TO DEALERSHIP, THE LIGHT WAS OFF AND THE TRUCK RAN FINE. NOTHING WAS FOUND THE FIRST TIME IT WAS TAKEN IN. THE SECOND TIME I PRESSED THEM ABOUT IT AND THEY CAME BACK WITH OVER $975.00 WORTH OF NEEDED REPLACEMENT PARTS (THROTTLE BODY, MASS AIR FLOW SENSOR, FUEL INJECTOR FLUSH AND SPARK PLUG REPLACEMENT @ 56,000 MILES. *TR

Mar 27, 2014

WHILE DRIVING ON MONDAY 11/18/13 MY WIFE WAS STOPPING THEN WENT TO ACCELERATE AND THE VEHICLE STALLED. UPON TURNING IT OFF IT RESTARTED JUST FINE. THIS HAPPEN 3 MORE TIMES FROM THEN TO TUESDAY EVENING. I DROVE IT TO WORK WEDNESDAY 11/20/13 AND WHILE ACCELERATING ON TO HWY 94 THE VEHICLE STALLED. IT DID HESITATE UPON RESTARTING BUT STARTED AND RAN. WEDNESDAY EVENING ON OUR WAY HOME DOING APPROX 30MPH THE VEHICLE STALLED AND AGAIN HESITATED TO START BUT DID AND RAN OK. THURSDAY MORNING 11/21/13 WHILE ON MY WAY TO WORK I WAS AT CRUISING SPEED DOING APPROX 60MPH ON HWY 94 THE VEHICLE STALLED. IT HESITATED TO RESTART AGAIN BUT STARTED AFTER LEAVING THE VEHICLE OFF FOR A FEW SECONDS. *TR

Nov 21, 2013

VEHICLE ENTERS LIMP MODE AND ALL POWER IS LOST, ENGINE STARTS TO STUTTER AND TACHOMETER JUMPS, WRENCH LIGHT (POWER-TRAIN) COMES ON. 3 TIMES IN 1 WEEK. MPH = 60, 45, 30. AVOIDED ACCIDENT AND PULLED OVER. RESTARTED VEHICLE AND BACK TO NORMAL. NO CHECK ENGINE LIGHT OR CODES STORED. DEALER STATES THEY CANNOT DIAGNOSE UNLESS THEY CAN RECREATE THE PROBLEM. DANGER OF REAR ENDING, T-BONES UPON LEFT TURNS, AND INTERSECTION PILEUPS. *TR

Oct 26, 2013

WHILE DRIVING THE VEHICLE AT AROUND 50 MPH IT LOST ALL REACTION TO THE ACCELERATOR AND COASTED TO A STOP WHILE IN HEAVY TRAFFIC. I TURNED THE CAR OFF AND WAITED 5 MINUTES, THEN STARTED IT AGAIN AND BEGAN TO DRIVE. WITHIN SECONDS THE VEHICLE REPEATED THE INCIDENT. I MANAGED TO GET IT INTO MY DRIVEWAY AFTER REPEATED STOPS AND RESTARTS OF THE ENGINE. *TR

Oct 18, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

4 complaints

DRIVING ABOUT 55-60 MPH DOWN THE HIGHWAY MY GAS PEDAL STOPPED RESPONDING AND MY TRUCK RAPIDLY SLOWED DOWN. I WAS ABLE TO MANEUVER TO THE SHOULDER & RESTART. THIS HAPPENED 4 TIMES IN THE 7 MILES TO PICK UP MY DAUGHTER (TODDLER SON WAS WITH ME). I HAD TO GO TO THE NEAREST SERVICE SHOP AND ALMOST $500 LATER ITS BEING FIXED. *TR

Jul 25, 2013

ON SUNDAY, JUNE 16, 2013, I WAS DRIVING NEAR TOPEKA, KANSAS, IN A SUBURBAN AREA WITH MY WIFE, 5 YEAR OLD DAUGHTER & 6 MONTH OLD SON IN OUR 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE STALLED WHILE DRIVING. LUCKILY WE WERE NOT ON A HIGH TRAFFIC STREET SO WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD, SHUT OFF THE VEHICLE, AND RESTART THE CAR SUCCESSFULLY. THE ESCAPE CONTINUED ON WITHOUT ISSUE BACK HOME TO LAWRENCE, KANSAS. THE VEHICLE WAS DRIVEN AROUND LAWRENCE WITHOUT ANY ISSUE UNTIL FRIDAY, JUNE 21, 2013. ON THIS DATE MY WIFE HAD TO COMMUTE FROM LAWRENCE TO KANSAS CITY, KANSAS, FOR WORK-RELATED TRAINING. ON HER TRIP TO KANSAS CITY (KC) THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED (60+ MPH). SHE WAS SUCCESSFUL RESTARTING THE VEHICLE BUT IT STALLED ONCE AGAIN WHILE IN KC. SHE DROVE THE ESCAPE TO SHAWNEE MISSION FORD TO SEE IF DIAGNOSTICS COULD BE RUN ON THE VEHICLE, BUT THERE WAS NOT ENOUGH TIME LEFT IN THE DAY TO PERFORM THE FULL DIAGNOSTICS. A SERVICE TECHNICIAN TEST-DROVE THE VEHICLE AND WHILE DRIVING IT STALLED ONCE AGAIN. BECAUSE CARSEATS FOR OUR TWO CHILDREN WERE LOCATED IN THE ESCAPE, MY WIFE HAD TO DRIVE FROM KC BACK TO LAWRENCE SO OUR FAMILY WOULD HAVE THESE ITEMS ON HAND. WHILE DRIVING FROM KC TO LAWRENCE THE VEHICLE STALLED ONCE AGAIN AT HIGHWAY SPEED (60+ MPH). ONCE BACK IN LAWRENCE THE VEHICLE WAS DROPPED OFF AT LAIRD NOLLER FORD, AND ON SATURDAY, JUNE 22, 2013, IT WAS DETERMINED BY THEIR SERVICE STAFF THAT THE THROTTLE BODY WAS DEFECTIVE. THIS PART IS CURRENTLY ON NATIONAL BACKORDER, SO WE COULD BE WITHOUT OUR PRIMARY FAMILY VEHICLE FOR MORE THAN 3 WEEKS. THIS WILL RESULT IN HARDSHIP ON THE FAMILY AND COULD RESULT IN MAJOR FINANCIAL COSTS IF A RENTAL VEHICLE IS NEEDED FOR THE ENTIRE PERIOD WE ARE WITHOUT OUR PRIMARY FAMILY VEHICLE AND COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH AS A RESULT OF THIS DEFECT. *TR

Jun 24, 2013

AT OR ABOUT 2:30PM ON SUNDAY, JUNE 9, 2013, THE IDENTIFIED VEHICLE WAS BEING OPERATED ON A LIMITED-ACCESS STATE HIGHWAY AT OR AROUND THE POSTED SPEED LIMIT OF 70 MPH. THE VEHICLE TOOK AN EXIT RAMP ONTO THE FRONTAGE ROAD AND DECELERATED TO POSTED SPEED LIMIT OF 50 MPH. WITHOUT WARNING OR ANY PRIOR INDICATION, THE VEHICLE ENTERED THE FORD-DEFINED "LIMP HOME MODE," WHICH INCLUDED A LOSS OF ENGINE POWER (GOVERNED TO APPROXIMATED 900 RPM IN SECOND GEAR), AND THE VEHICLE EXPERIENCED RAPID DECELERATION TO APPROXIMATELY 10 MPH ON THE HIGH-SPEED THREE-LANE ROADWAY WITH MEDIUM TO MEDIUM-HEAVY TRAFFIC. UPON PULLING THE VEHICLE TO SAFETY IN A PARKING LOT, THE VEHICLE EXPERIENCED ROUGH IDLING AND THE DASHBOARD ILLUMINATED A "THROTTLE CONTROL/POWER TRAIN FAULT" WARNING LIGHT. UPON CYCLING THE ENGINE OFF AND ON, ENGINE IGNITION TOOK LONGER THAN TYPICAL TO START BY SEVERAL SECONDS, BUT APPEARED TO OTHERWISE FUNCTION PROPERLY. UPON RE-ENTERING THE ROADWAY, AN EXPERIENCE SIMILAR TO THAT DESCRIBED ABOVE OCCURRED AFTER SHIFTING TO THIRD GEAR. AFTER-MARKET DIAGNOSTIC COMPUTER INDICATES THE VEHICLE HAS A P2112, "THROTTLE ACTUATOR CONTROL STUCK CLOSED," CODE. ENGINE WAS CYCLED AND ENTRY TO ROADWAY WAS ATTEMPTED AGAIN; SIMILAR EPISODE OCCURRED WHEN SHIFTING TO THIRD GEAR. VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR SERVICE, WHICH IS PENDING AT THE TIME OF THIS REPORT. *TR

Jun 10, 2013

WHILE DRIVING AT A CONSTANT SPEED THE THROTTLE CONTROL ACTUATOR INSIDE THE THROTTLE BODY CAN BECOME STUCK AND CAUSE THE DRIVER TO LOOSE ALL THROTTLE AND SPEED CONTROL. PROBLEM WILL PRESENT ITSELF AS A TRANSMISSION ISSUE AS SHIFTING THROUGH ALL THE GEARS WILL NOT CLEAR THE PROBLEM, UNTIL ENGINE IS POWERED DOWN AND RESTARTED. THIS IS A CLEAR AND EVIDENT PROBLEM THAT APPEARS AT OR AROUND 75,000 MILES. FORD REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM WITH THE FACTORY MODEL THROTTLE BODY INSTALLED IN MOST ESCAPE MODEL VEHICLES. REGULAR ENGINE DIAGNOSTICS DO NOT DISPLAY AN ERROR CODE UNLESS THE DIAGNOSTIC COMPUTER IS CONNECTED TO THE CAR AT THE TIME OF INCIDENT AND WARNING LIGHT IS ON. *TR

Aug 15, 2012

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

4 complaints

I PURCHASED A 2009 FORD ESCAPE FROM SUNCOAST CHRYSLER JEEP DODGE ON 5/7/13. MY SALESMAN [XXX]TOOK ME ON TEST DRIVE IN THE VEHICLE, WHICH HAD 79818 MILES ON IT. RIGHT AWAY, THE VEHICLE BEGAN TO PUTT-PUTT, AND ACT LIKE IT DOESN'T WANT TO ACCELERATE, YET THE RPM SHOT UP. IT ENDED UP CUTTING OFF ON US AROUND THE CORNER FROM THE DEALERSHIP. ROB MANAGED TO GET IT BACK STARTED AND TOLD ME HE WILL HAVE SERVICE DEPT CHECK IT OUT WHILE I WORKED ON PAPERWORK WITH FINANCE GUY. FROM MAY 7TH UNTIL THE VEHICLE FINALLY BROKEN DOWN FOR GOOD ON JUNE 27TH, THE VEHICLE HAS CONTINUED TO HAVE PROBLEMS, AND CUT OFF 5X SINCE MY PURCHASE. I CALLED [XXX] AND TOLD HIM THAT CAR IS STILL NOT RUNNING WELL AND HE CAME TO MY JOB AND PICK UP VEHICLE FOR SERVICE. HE BROUGHT IT BACK WITH A CLEAN BILL OF HEALTH AND EVEN SAID DON'T WORRY, IT HAS A WARRANTY. TWO WEEKS AGO I CALLED AND SPOKE TO [XXX], THE USED VEHICLE MANAGER AND TOLD HIM THAT THE VEHICLE HAD CUT OFF ON ME AT LEAST (4) TIMES AND ALTHOUGH THEY GAVE IT A CLEAN BILL OF HEALTH, I AM STILL CONVINCED THAT SOMETHING IS WRONG. HE TOLD ME TO BRING VEHICLE BACK IN. I KNOW THAT A VEHICLE SHOULD NOT GET UP TO 4-5RPM'S, ESPECIALLY A NEWER MODEL VEHICLE, SO I DECIDED THAT I WANTED TO TAKE THE VEHICLE TO A FORD DEALER OR ANYBODY ELSE BECAUSE I DIDN'T TRUST THEM TO TELL ME THE TRUTH ABOUT WHAT WAS REALLY WRONG WITH THE VEHICLE. UNFORTUNATELY, I DIDN'T MAKE THE TIME TO GET THE CAR CHECKED OUT AND THE RESULT IS THAT THE VEHICLE IS BROKE DOWN, INCAPABLE OF NOT MOVING EXCEPT FOR A FEW FEET BEFORE CUTTING OFF. I HAD THE VEHICLE TOWED INTO THE DEALERSHIP ON 6/27 I WAS TOLD BY THE SERVICE DEPT THAT THE THROTTLE BODY WAS DEFECTIVE, AND A NEW THROTTLE BODY WAS NOT AVAILABLE AND THEY ARE ON BACK ORDER WITH A MONTH WAIT AND THAT OVER 900 OF THEM WERE BEING REQUESTED AT THIS TIME AND THEY DON'T UNDERSTAND WHY FORD HAS NOT PUT A RECALL ON THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 29, 2013

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 52,873 AND THE CURRENT MILEAGE WAS 57,000. ..UPDATED 05/01/13 *BF THE CONSUMER STATED AFTER STOPPING AT A RED LIGHT, HE THEN PROCEEDED TO DRIVE. THE VEHICLE REACHED A SPEED OF 30 MPH, WHILE GOING UPHILL, AND THEN STALLED. UPDATED 05/21/13

Feb 27, 2013

THE TRAFFIC WAS LIGHT; I WAS DRIVING ON RT. 173 GOING EAST BETWEEN HUNT CLUB RD AND 41. AS I PASSED OVER THE BRIDGE COVERING I-94, I LET MY FOOT OFF THE GAS TO CRUISE WHICH ALLOWED TRAFFIC TO MERGE AND CLEAR. THE ROAD CHANGES FROM TWO LANES TO ONE LANE AT THIS POINT. I WAS DRIVING ABOUT 40-45 MPH AND I SLOWED DOWN TO ABOUT 30-35 MPH. I WAS DRIVING STRAIGHT IN THE LEFT LANE. AS I STARTED TO ACCELERATE AFTER TRAFFIC IN FRONT OF ME CLEARED, I STEPPED ON THE GAS AND THERE WAS NO RESPONSE. I REPEATED AND LOOKED DOWN AND SAW THAT ALL THE GAUGE LIGHTS WERE ON. THE STEERING WAS DIFFICULT AND I APPLIED THE BRAKES SLIGHTLY AND REALIZED THAT THE ENGINE WAS OFF. THE ENGINE STALLED. THERE WERE NO NOISES. THE WINDOWS WERE OPEN. THE AC WAS OFF. I SHIFTED THE CAR IN NEUTRAL AND STARTED THE ENGINE AS THE CAR COASTED IN A STRAIGHT LINE. THE ENGINE RE-STARTED AND I CONTINUED TO DRIVE TO RT. 41. THE ENGINE STALLED AGAIN 2/4/12 WITH MILEAGE AT 33,866. BOTH TIMES I INFORMED THE DEALER WHO SAID THERE WERE NO ISSUES FOUND. *TR

Mar 23, 2012

THIS IS TO REPORT A RECENT ISSUE WITH MY 2009 FORD ESCAPE. I WAS DRIVING 65 - 70 MPH WHEN SUDDENLY MY ACCELERATOR DIED. IT IS LIKE LOSING THE BRAKES BUT THE OPPOSITE. PRESSING THE ACCELERATOR DOES NOT DO ANYTHING AND YOU HAVE TO GO ON THE SIDE FOR EMERGENCY STOP. THIS IS A SAFETY CONCERN GIVEN THAT IT IS A POSSIBLE CAUSE OF A CRASH WITH ANY VEHICLE AROUND YOU AT THE TIME OF SUDDENLY LOSING YOUR SPEED IN A HIGHWAY. THE DASH SHOWED A WRENCH LIGHT, WHICH TELLS ME TO BRING THE CAR TO DEALER. THE DEALER ON THE OTHER HAND WILL NOT FIX IT BECAUSE THEY CANNOT FIND A SERVICE CODE FROM COMPUTER. IT HAPPENED 4 TIMES AND I HAVE TO BRING THE CAR THE 2ND TIME, THEN THEY REPLACED THE THROTTLE BODY EVEN WITHOUT GETTING A SERVICE CODE. SO FAR NO REPEAT OF THE PROBLEM. BUT I THINK FORD SHOULD INVESTIGATE THIS FOR RECALL ISSUE AND FOR SAFETY REASON SINCE I SEE SIMILAR DISCUSSIONS FROM OTHER CUSTOMERS IN THE WEB. *TR

Oct 17, 2011

STEERING,POWER TRAIN,ENGINE

3 complaints

I have had to spend over $5,000 in repairs for this vehicle and I’ve had it for over a year. It was listed at $6,999 at a used car dealership so I got it as is and have had issues ever since. There is no recall on my car according to the VIN# however I strongly disagree with that. When I first got it, it drove great for a week and then the problems started to arise. Every time I came to a complete stop the car would turn off completely. So I would have to put it in park and turn the key off then restart it and keep it moving a little. This kept going on for 11 months, until it turned off at a stop light and I couldn’t get it to start back up. I was almost hit by traffic coming up behind me (going no less than 45 mph) because of where the car was located. Turns out the motor basically combusted from the inside out. This was caused by the oil leak that could never get fixed because the gasket would always give way. After having to work for 4 months scraping together $3,200 plus paying for a rental car weekly, the motor was replaced and it was working well again. Until it wasn’t. The power steering is controlled by an electric pump which makes you more prone to getting into an accident. My power steering locks up every time I start the car. It did this before the motor was replaced but now it’s even worse since the motor was replaced. I have to turn my car on and off about 15 times before my steering wheel unlocks and I can move it normally. It takes my whole strength to turn the wheel when it locks up. I haven’t been to a ford dealership yet but I do plan on going to get them to check it out since a lot of 2008-2012 Ford Escapes have recalls on the power steering sensor. Long story short. This car has had to have so many repairs for things that normally don’t need repairs every 2 weeks and I want it to get looked into because I’ve never ever had car cost so much in repairs for things that shouldn’t be breaking so fast and easily. I have all the repair paper receipts.

Jul 05, 2023

WHEN I WAS HEADED TO DROP MY DAUGHTER OFF I WAS DRIVING DOWN A STREET THAT HAS SPEED BUMPS WHICH I USUALLY DON'T HAVE ANY PROBLEMS. UNTIL THIS MORNING (08/08/2019) WHEN MY POWER STEERING KICKED OFF AND I HAD TO PHYSICALLY TURN MY WHEEL. I SAW THE THEIR WAS A RECALL FOR 2009 FORD ESCAPES AND I WAS WONDERING IF MINE WAS ONE OF THEM.

Oct 02, 2019

SHORTLY AFTER ENTERING HIGHWAY ON DARK RAINY EVENING, WITH NO FORE WARNING, CAR BEGAN TO SHAKE AND LOSE POWER. WAS ABLE TO PULL TO SIDE OF HIGHWAY. EVEN THOUGH I WAS PRESSING ON THE GAS, CAR WOULD NOT GO FORWARD. WRENCH LIGHT WAS ILLUMINATED ON THE DASHBOARD. CALLED FOR ASSISTANCE. WHEN HELP ARRIVED THEY SUGGESTED I TURN OFF VEHICLE. WHEN I TURNED BACK ON, CAR WAS FINE. THE NEXT DAY, WITH NO WARNING, SAME THING OCCURS ON NEIGHBORHOOD ROAD. WHEN WE TOOK TO FORD DEALER TODAY, THE PROBLEM DID NOT REPEAT SO THEY HAVE NO REPAIR CODE. THIS IS A VERY DANGEROUS SITUATION....COULD LEAD TO ACCIDENT ON HIGHWAY...I HAVE TO DRIVE 17 MILES TO WORK ON HIGHWAY AND I AM SCARED. *TR

Oct 15, 2012

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

3 complaints

First steering column locked with less then 65,000 miles . Now power train wrench light warning popped on less then 80,000 miles . Throttle body issue forcing car into limp mode leaving driver in danger on the road

Jul 18, 2022

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GAUGE, AND STEERING COLUMN SEIZED WHILE THE VEHICLE WAS DRIVEN 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED. THE CONTACT ALSO STATED THAT THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH) WAS CONTACTED AND DIAGNOSED THAT THE STEERING CONTROL MODULE, INSTRUMENT CLUSTER MODULE, AND TORQUE SENSOR SOFTWARE WERE RESET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT OFFER ANY ADDITIONAL REPAIRS, AND THE EXPENSE OF THE NEXT FAILURE WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 156,000.

Feb 26, 2018

MY FORD ESCAPE ELECTRONIC POWER STEERING HAS BEEN ACTING ERRATICALLY. IT SEEMS TO WORK FINE SOMETIMES, BUT THEN TURNS OFF AT OTHER TIMES. THIS MAKES IT EXTREMELY HARD TO TURN THE VEHICLE.

Nov 18, 2015

STEERING,SUSPENSION,POWER TRAIN

3 complaints

Subject vehicle was a 2009 Ford Escape with 74,123 miles. Driving the vehicle the front passenger lower control arm separated from the k-frame/cradle causing the vehicle to lose control. Loss of steering was experienced as well as tire lock up from the front tire lodging against the back of the fender. The CV shaft also separated during the failure resulting in loss of transmission engagement. There was no warning prior to the event, the failure was sudden and immediate. The loss of vehicle control was extreme. Failure is identical to RCRIT-14V165-9596 for the 01-04 Escapes. The reason the recall was only isolated to the 01-04 Escapes is unknown. In my opinion, whatever PCA actions or supplier related issues identified by Ford Motor Company during the prior recall investigation to support the recall only affecting 01-04 model years was either incomplete or inaccurate. The frame rust through condition extends beyond the model years listed in the recall and was not resolved as shown by subsequent failures on vehicles outside of the recall model year window. No mechanism was put in place to prevent the control arm separation in the later model year Escapes to prevent the same safety issue from occurring. I was unable to obtain a front cradle from a local salvage yard that did not exhibit perforation present or starting supporting this condition is occurring on all model year Escapes from 2001 to 2012 in corrosion prone areas. The recall should be extended to all model years involved to prevent potential accidents.

Sep 07, 2021

Subject vehicle is a 2009 Ford Escape with 74,123 miles. Driving the vehicle the lower control arm separated from the front frame otherwise known as the engine cradle or subframe. The failure is identical to the subframe failures on the 2001 - 2004 Ford Escapes currently under recall. The failure was immediate with no prior warning. The vehicle exhibited loss of steering control, wheel lock up from the front tire contacting the back of the wheel opening, and loss of transmission engagement from cv joint separation. In my opinion, whatever PCA actions or quality root cause was identified by Ford Motor Company during the prior recall investigation isolating the condition to 2001 - 2004 Escapes was either incomplete or inaccurate. This is supported by the same failure occurring in Escapes outside of that model year window. No mechanism was added after the 2004 Escapes were produced to prevent this failure from occurring. Images attached show the failure that was experienced. I was unable to obtain a good used frame locally that did not exhibit signs of corrosion with perforation present or starting. This further supports the failure mode is beyond the scope of the initial recall. The recall should be expanded to prevent future accidents that could have the potential for injury or death.

Sep 07, 2021

POWER STEERING HAS GONE OUT HAVE REPLACE FRONT INNER BEARING,TRANSMISSION LINES, KEEP UP ON ALL MY MAINTAINED RECORDS SINCE I BOUGHT THE VEHICLE IN SEPT 2014' AND HAVE ALL OTHER MAINTAIN ECONOMIC RECORDS.

Oct 18, 2015

STEERING,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FUNCTIONALITY BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO OPERATE THE VEHICLE IN MANUAL STEERING MODE. THE CONTACT STATED THAT THE VEHICLE ALSO OVERHEATED. THE CONTACT STATED THAT AS INSTRUCTED BY THE OWNERS MANUAL, THE VEHICLE WAS TURNED OFF AND ALLOWED TO SIT TO HAVE THE ENGINE TEMPERATURE RETURN TO NORMAL OPERATIONAL TEMPERATURES. THE CONTACT STATED THAT AFTER THE VEHICLE SAT FOR APPROXIMATELY TWO HOURS, THE VEHICLE WAS TOWED TO THE RESIDENCE. LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA 93710, (559) 435-8400) WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Jan 07, 2020

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 65 MPH, AN ALARM SOUNDED AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO A PARKING LOT TO ATTEMPT TO RESTART THE IGNITION, BUT THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO ASHEVILLE FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806) WHERE THE POWER STEERING MODULE WAS REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,500.

Nov 27, 2018

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK AND BECAME EXTREMELY DIFFICULT TO MANEUVER. WHILE IDLING, THE VEHICLE SHOOK, "JUMPED", AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN STATED THAT THE VEHICLE WAS INITIALLY TAKEN TO PHIL LONG FORD AT CHAPEL HILLS AT (719) 387-1099 LOCATED AT 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920 AS AN ATTEMPT TO TRADE THE VEHICLE HOWEVER, THE CONTACT STATED THAT SHE INQUIRED ABOUT DIAGNOSING THE VEHICLE AND THE DEALER REFUSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 161,444.

Feb 08, 2018

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

3 complaints

HIGHWAY SPEEDS. WRENCH LIGHT COMES ON AND VEHICLE LOSES ALL POWER/THROTTLE RESPONSE. PULL OFF ROAD, PUT VEHICLE IN PARK, RESTART AND COMPUTER SEEMS TO RESET. HAD BEEN 1-2 TIMES PER YEAR OVER THE LAST COUPLE OF YEARS AND STRUGGLED TO DIAGNOSE PROBLEM. HAPPENED 8 TIMES IN 150 MILE TRIP TODAY.

Oct 07, 2019

ACCELERATING FROM A TRAFFIC STOP. TAKING A RIGHT TURN, CAR RUMBLED AND COULD NOT ACCELERATE. CAR WENT FROM 5MPH AND DROP DOWN TO 3MPH, THE WRENCH LIGHT WENT ON. STOPPED AT SIDE OF ROAD AND ENGINE STILL RUNNING. DROVE A LITTLE MORE AND ENGINE STILL RUMBLING AND WOULD NOT ACCELERATE. *TR

Jan 31, 2014

VEHICLE MOVING AT CONSTANT 45 MPH WHEN ENGINE STUMBLE FELT, ELECTRONIC THROTTLE CONTROL/POWERTRAIN LIGHT ILLUMINATED AND LOST ALL ABILITY TO CONTROL VEHICLE SPEED WITH ACCELERATOR PEDAL. ENGINE WAS STILL RUNNING AND VEHICLE WAS ABLE TO BE SAFELY PULLED OFF THE MAIN ROAD. AFTER TURNING VEHICLE OFF AND THEN BACK ON, THE LIGHT WENT OUT AND ALL SYSTEMS WERE AGAIN OK. PROBLEM WAS TRACED TO THE ELECTRONIC THROTTLE CONTROL (THROTTLE BODY) AND FIX REQUIRES REPLACEMENT OF THE PART. *TR

Jul 30, 2013

UNKNOWN OR OTHER,ENGINE

3 complaints

WHILE DRIVING ON STREETS AND HIGHWAY, ENGINE WILL STALL OUT, COMPLETE SHUTOFF, WITH NO WARNING SIGNS OR LIGHTS. THE COMPUTER IS NOT STORING ANY CODES INDICATING FAULTS. AFTER A STALL, CAN PUT THE CAR BACK IN PARK OR NEUTRAL AND RESTART. MOST COMMONLY OCCURS WHEN TRANSITIONING FROM BRAKING TO ACCELERATION.

Mar 23, 2019

I HAVE 80,000 MILES ON THIS VEHICLE. MY CHECK ENGINE CAME ON. I HAVE HESITATION WHEN GIVING IT GAS. I HAVE A VIBRATION WHEN CAR IS RUNNING AND IN DRIVE I TOOK TO A FORD DEALERSHIP, THEY CHECK FOR THE ISSUED ANS IT CAME UP WITH A CODES, P0012, P0022, P0341, P0346 RELATED TO 11-12-5. THE DEALER STATED THEY WOULD NEED TO TEAR DOWN THE ENGINE TO INSPECT, NOT REPAIR, BUT INSPECT. ESTIMATED COST WOULD BE $1500. MY CAR ONLY HAVE 80000, SHOULD THIS BE UNDER A WARRANTY.FORD NEED TO STAND BEHIND THEIR PRODUCT AND REPAIR MY CAR. I'M CONFUSED WHY WOULD MY CAR HAVE THIS ISSUE WHEN IT ONLY HAVE 80000 MILES AND NOT 10 YEARS OLD.

Jan 15, 2018

MY 2009 FORD ESCAPE IS STALLING WHEN I COME TO A STOP. IT IS HAPPENING REGULARLY AND BECOMING A CONSIDERABLE SAFETY ISSUE.

Sep 01, 2016

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

3 complaints

VEHICLE STALLS/SHUTS OFF RANDOMLY WHILE IN MOTION DRIVING. THIS HAS HAPPENED SEVERAL TIMES WHILE ON SIDE STREETS AND ON THE HIGHWAY. RECENTLY HAPPENED TWICE WITHIN 30 MINUTES. EXTREMELY DANGEROUS.

Sep 06, 2018

TWO TIMES TODAY, WHILE I WAS DRIVING, MY 2009 FORD ESCAPE STALLED WHILE I WAS DRIVING. THE FIRST TIME I WAS IN THE MIDDLE OF AN INTERSECTION AROUND NOON ON A SIX LANE ROAD, AND THE SECOND TIME LUCKILY I WAS IN MY NEIGHBORHOOD. THIS IS RIDICULOUSLY UNSAFE, AND FORD HAS TAKEN NO RESPONSIBILITY.

Aug 30, 2013

I WAS LEAVING OUR LOCAL STORE AND TURNED ONTO THE ACCESS ROAD TO HAVE MY CAR START SHAKING AND WON'T GO FASTER THAN ABOUT 4 MPH. RIGHT AFTER, THE POWERTRAIN SYMBOL CAME ON FOLLOWED THE ENGINE LIGHT. WITH MY HAZARD LIGHTS ON I CREPT INTO THE CLOSEST PARKING LOT AND TURNED OFF THE CAR, WAITED A FEW MINUTES AND THEN STARTED IT AGAIN. WHEN TURNED BACK ON THE LIGHTS WERE ALL GONE, SO I ASSUMED IT WAS A FLUKE. UNTIL I STARTED DRIVING AND AS SOON AS I TURNED EVERYTHING TURNED BACK ON AND THE SHAKING HAPPENED AGAIN. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME THE IT WAS THE THROTTLE AND THAT THE PART WAS ON BACK ORDER BECAUSE OF SO MANY OF THE ESCAPES BREAKING IN THE SAME PART. NOW ITS THE SIT AND WAIT GAME FOR WEEKS! *TR

Jun 24, 2013

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

SEPTEMBER 10 2014, VEHICLE WAS SERVICED AT HENRY CURTIS FORD IN PETALUMA CALIFORNIA FOR RECALL 14S05. PRIOR TO THIS RECALL, WE HAD NO PROBLEMS WITH OUR VEHICLE. OCTOBER 3 2014, VEHICLE STALLED AT 65 MPH DRIVING ON HIGHWAY. MY WIFE WAS DRIVING UP HILL ON THE HIGHWAY IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY TO THE SHOULDER. VEHICLE TOWED TO REPAIR SHOP, UNABLE TO FIND ANY ERROR CODES. VEHICLE TOWED TO HENRY CURTIS FORD DEALERSHIP IN PETALUMA CALIFORNIA WHERE THE VEHICLE WAS PURCHASED NEW IN 2008. A $145 DIAGNOSTIC WAS DONE AND ONLY ONE ERROR CODE WAS REPORTED BY THE DEALER. CODE B1239 ( AIR FLOW BLEND DOOR DRIVER CIRCUIT FAILURE). VEHICLE COULD BE DRIVEN AS THERE WERE NO CHECK ENGINE LIGHTS ON AT THAT TIME. WE PICKED UP THE VEHICLE FROM HENRY CURTIS FORD, AND DROVE HOME. OCTOBER 10 2014. RPM'S SHIFTING UP AND DOWN WHILE DRIVING ON THE HIGHWAY AT 65MPH. HAD VEHICLE TOWED TO REPAIR SHOP IN SAN FRANCISCO. SERVICED AND REPLACED PARTS FOR B1239 ERROR. MECHANIC TEST DROVE VEHICLE AND NOW ANOTHER ERROR CODE DISPLAYS CODE P2112. P2112 FORD - THROTTLE ACTUATOR CONTROL SYSTEM ERROR. THE MECHANIC IS REPLACING THE THROTTLE BODY AND REPROGRAMMING THE PCM. I CALLED THE FORD DEALERSHIP AND WAS TOLD MY VIN IS NOT COVERED UNDER ANY RECALLS FOR P2112. WHEN I ASKED ABOUT CONSUMER SATISFACTION PROGRAM 13N03, I WAS TOLD MY VIN IS NOT INCLUDED. WE HAD NO PROBLEMS WITH THE VEHICLE PRIOR TO BRINGING IT IN FOR THE RECALL 14S05. NOW AFTER THAT SERVICE WE ARE HAVING SEVERAL PROBLEMS AND I HAVE READ THAT OTHER VEHICLE OWNERS ARE ALSO HAVING THE SAME P2112 ERROR. FORD SHOULD INCLUDE OUR VEHICLE IN THIS PROBLEM AND SEE IF THE OTHER TWO INCIDENTS WE HAVE ARE RELATED SOME HOW. EVERYONE I SPOKE TO AT FORD DID NOT WANT TO HELP, BUT CONTINUE TO CHARGE ME MORE DIAGNOSTIC CHARGES AND REPAIR. THANKFULLY WE HAVE AN HONEST MECHANIC THAT IS HELPING US OUT. *TR

Oct 16, 2014

DRIVING AGAIN TODAY AND TRUCK JUST SHUT OFF THIS IS THE SECOND TIME IN LAST TWO WEEKS IS FORD GO TO RECALL THIS PROBLEM PULLED CODE AND CODE NUMBER IS 2112 SAME CODE AS BEFORE. *TR

Jun 16, 2013

TOOK MY VEHICLE IN TO FORD DEALER DUE TO CHECK ENGINE LIGHT STUCK ON. DIAGNOSTICS PULLED 2 CODES, P0011 & P0012. THESE 2 CODES ARE MAJOR ENGINE PROBLEMS!! BOTH SOLENOIDS NEED TO BE REPLACED, AND POSSIBLY HAVE TO REPLACE BOTH CYLINDER HEADS AND CAM SHAFTS IF HEAD AND CAMSHAFTS SHOW WEAR = THUS A VERY VERY EXPENSIVE ENGINE REPAIR COST FOR ME!! THE FORD DEALERSHIP SAID THIS IS ONLY COVERED UNDER WARRANTY UP TO 60,000 MILES: MY ESCAPE HAD ONLY 63,296 MILES ON 4-2-13, THE DAY I WENT TO THE DEALERSHIP. I'M CLIMBING UP THE TREE AT FORD MOTOR COMPANY AN FEEL I HAVE A "LEMON" FORD VEHICLE!! I WANT TO KNOW WHY FORD MOTOR COMPANY DID NOT SEND OUT ANY RECALL NOTICES TO 2009 FORD ESCAPE OWNERS REGARDING THIS MAJOR-MAJOR ENGINE MALFUNCTION = SERIOUS ENGINE REPAIR COSTS TO ME DUE TO THEIR NEGLIGENCE !! I AM OVER THE WARRANTY TIMELINE BY 3,296 MILES !!! I SHOULD NOT HAVE TO PAY FOR THIS ENGINE REPAIR !! *TR

Apr 05, 2013

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

3 complaints

VCT SOLENOIDS AND CAM SENSORS ARE FAULTY. THE VEHICLE STALLS RANDOMLY, ENGINE LAGS AND EXIBITS POOR FUEL MPG. THE PROBLEM OCCURED JUST OUT OF WARRANTY AND UPON RESEARCH; I HAVE DISCOVERED THIS ISSUE IS VERY VAST WITH 2009-2011 FORD ESCAPES, MERCURY MARINERS, 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH THE 3.0L ENGINE AND BUILT ON OR BEFORE 3-1-2011. MY 2009 FORD ESCAPE AND MANY OTHERS VEHICLES SHOULD BE RECALLED AT NO COST OUT OF WARRANTY. *TR

Jun 26, 2014

VEHICLE SUDDENLY LOST POWER AND SLOWED DOWN. SYMPTOMS MATCH WHAT OTHERS REPORT TO BE A BAD THROTTLE BODY WHICH FORD HAS CHANGED DESIGN OF. HAS HAPPENED TWICE NOW. FORD SAYS WE HAVE TO PAY FOR THIS REPAIR BUT IT SOUNDS LIKE IT SHOULD BE A RECALL. *TR

Nov 18, 2013

WHILE DRIVING, THE VEHICLE LOST POWER. WHEN PRESSING ON GAS IT JUST COASTED. THE WRENCH WARNING LIGHT CAME ON. WAS ABLE TO GET TO SIDE OF THE ROAD, BUT ALMOST GOT HIT FROM BEHIND. TURNED VEHICLE OFF, RESTARTED AND WAS BACK ON THE ROAD. ON OTHER OCCASIONS THERE HAS BEEN SOME SURGING. I SEE THAT THERE HAS BEEN MANY COMPLAINTS ON THIS PROBLEM AND IT IS GETTING SOME PRESS THAT THERE IS A DEFECTIVE PART (THROTTLE BODY). I CONTACTED FORD SERVICE AND WAS TOLD THAT THEY COULD LOOK AT IT, BUT IT IS NOT UNDER WARRANTY. HOWEVER,THE WRENCH WARNING LIGHT INDICATE A POWER TRAIN ISSUE, I WAS TOLD IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. THIS DOES NOT MAKE SENSE AND IT TRULY LOOKS LIKE A DEFECTIVE PART. THIS IS VERY UNSAFE AND COULD RESULT IN A VERY BAD ACCIDENT IN TRAFFIC. THIS NEEDS TO BE A RECALL SINCE THEY ARE AWARE OF THE ISSUE. *TR

Feb 27, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

3 complaints

I WAS STOPPED WAITING AT A RED LIGHT AT THE TOP OF A VERY STEEP HILL. THE LIGHT CHANGED TO GREEN AND I LET MY FOOT OFF THE BRAKE AND WENT TO PUSH THE GAS AND MY FORD ESCAPE LOST ALL POWER AND STALLED. THE BATTERY LIGHT AND OIL LIGHT CAME ON AS IT STALLED AND I STARTED ROLLING BACKWARDS DOWN THE STEEP HILL. I HAD NO ABILITY TO STEER THE CAR AND I ALSO DIDN'T HAVE ANY BRAKES, I TRIED TO SLAM THE BRAKES AS WE WERE ACCELERATING MORE QUICKLY DOWNHILL BUT I HAD NO CONTROL. IN A MATTER OF SECONDS MY SUV VEERED OFF THE ROAD AND HIT A BRAKE WALL AND AT THAT IMPACT MY ENTIRE VEHICLE FLIES OVER ONTO THE DRIVERS SIDE AND STOPPED. THE SIDE AIRBAGS DEPLOYED AND I WAS UNABLE TO OPEN ANY DOORS. A PASSING CAR STOPPED AND HELPED MY SON AND I OUT OF THE BACK HATCH. *TR

Dec 03, 2013

Crash: 1

DRIVING AND ENGINE LOST POWER CHECK ENGINE LIGHT ON PULLED CODE 2112. *TR

Jun 08, 2013

WHILE ACCELERATING AT LOW SPEEDS (15 - 20 MPH), THE VEHICLE SUDDENLY BEGAN TO SHUDDER AND LURCH, WITH NO INCREASE IN THROTTLE OR POWER DESPITE FLOORING THE GAS PEDAL. YELLOW CHECK ENGINE / REPAIR LIGHTS CAME ON, VEHICLE WOULD JERKINGLY CONTINUE TO MOVE FORWARD AT A SPEED OF LESS THAN 5 MPH. AFTER CONDUCTING A SEARCH, IT APPEARS TO BE SIMILAR TO THE "LIMP HOME MODE" THROTTLE BODY PROBLEM REPORTED BY THE NORTH CAROLINA CONSUMERS COUNCIL. *TR

Mar 10, 2013

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

3 complaints

2009 FORD ESCAPE. CONSUMER STATES VEHICLE DIED WHILE DRIVING *TGW THE CONSUMER STATED A WRENCH SYMBOL APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANY CODES AND THE VEHICLE PASSED ALL THEIR TESTS. THE DEALER DID FIX A TRANSMISSION LEAK AND AN AIR SENSOR. ON JANUARY 5, 2012, THE VEHICLE STALLED AGAIN AND THE WRENCH SYMBOL APPEARED AGAIN. THE DEALER WAS UNABLE TO FIND ANY CODES. ON MARCH 5, 2012, THE VEHICLE STALLED AGAIN, AND THE BATTERY SYMBOL ILLUMINATED. *JB

Apr 10, 2012

GOT HOME AT 4PM, PARKED THE CAR IN THE GARAGE AND TURNED IT OFF. WALKED INSIDE AND WENT TO DINNER AT MY IN LAWS. ABOUT 3AM MY WIFE WOKE UP TO ONE OF OUR BABIES CRYING. SHE WENT DOWN TO SEE WHAT WAS GOING ON. AS SHE WAS WALKING THROUGH OUR KITCHEN SHE SMELLED SOMETHING THAT WAS NOT RIGHT. SHE WOKE ME UP AND WE ALL LEFT THE HOUSE AND WENT TO HER PARENTS HOUSE ACROSS THE STREET. WE CALLED THE GAS COMPANY AND THEY CAME TO SEARCH THE HOUSE. THE COULD NOT FIND A GAS LEAK, SO THE GUY FROM THE GAS COMPANY ASKED TO LOOK IN THE GARAGE. WHEN WE OPENED THE GARAGE IT FELT LIKE 100 DEGREES. WE LOOKED IN BOTH CARS AND THERE WERE NO KEYS IN THE IGNITION. WE POPPED THE HOODS ON THE CARS ON OUR ESCAPE YOU COULD BARELY TOUCH ANYTHING INSIDE THE ENGINE COMPARTMENT BECAUSE IT WAS HOT. ON OUR OTHER CAR YOU COULD TOUCH EVERYTHING. WE TRIED TO BACK THE ESCAPE OUT OF THE GARAGE UNTIL WE COULD GET IT TO THE DEALERSHIP THE NEXT DAY BUT WERE UNABLE TO. THE NEXT MORNING WE ENDED UP CALLING TO HAVE IT TOWED TO THE DEALER SHIP. THEY CHECKED THE WIRING UNDER THE BATTERY BECAUSE THEY HAVE HAD COMPLAINTS OF THE STARTER SPINNING BUT NEVER STARTING. SINCE THEN THEY AS WELL AS FORD HAVE SAID WE HAVE MADE THIS UP AND ARE UNWILLING TO DO ANYTHING ABOUT THE SITUATION BECAUSE THEY HAVE NEVER HERD OF SUCH OF A THING. SINCE WE ARE THE FIRST THEY DON'T FEEL OBLIGATED TO DO ANYTHING TILL SOMEONE GETS HURT OR DIES. *TR

Nov 08, 2010

2009 FORD ESCAPE. CONSUMER STATES PROBLEMS WITH ENGINE RANDOMLY SHUTTING DOWN. *TGW

Nov 03, 2010

STEERING,STRUCTURE

2 complaints

Steering torque sensor failed Can not be driven . Subframe rusted out. Unsafe to drive.

Dec 25, 2024

2009 FORD ESCAPE (RENTAL CAR) I RECEIVED THIS NEW RENTAL CAR FROM A MAJOR RENTAL CAR COMPANY AT THE SEATTLE/TACOMA AIRPORT WITH ONLY WITH 83 MILES ON THE ODOMETER. I RENTED THE CAR ON APPROXIMATELY 7-7-09. ON 7-13-09, WITH APPROXIMATELY 1,100 MILES ON IT, THE FRONT (PASSENGER SIDE) WHEEL SEPARATED FROM THE LOWER CONTROL ARM (I BELIEVE THAT IS WHAT IT IS CALLED). I DO KNOW IT CAME OFF THE SPINDLE. MY WIFE AND CHILDREN WERE ON VACATION WITH ME WHEN THE INCIDENT OCCURRED. I HAD EXITED THE HIGHWAY AND NEAR THE END OF THE EXIT LANE, I WAS DRIVING AROUND A SHARP, LEFT HAND, BANKED, HAIRPIN CORNER THAT CROSSES OVER THE HIGHWAY. THE EXIT LANE WAS EXTREMELY LONG AND I BELIEVE I WAS GOING ABOUT 20-25 MILES PER HOUR, WHEN THE WHEEL SEPARATED HALFWAY THROUGH THE HAIRPIN TURN. I HEARD A CLUNK CLUNK AND THE TIRE SKIDDING. IT WAS HARD TO KEEP THE FORD ESCAPE FROM LEAVING THE ROADWAY ON THE RIGHT, BUT BECAUSE OF MY LOW SPEED, I WAS ABLE TO MOVE OVER TO THE SHOULDER UNDER CONTROL. I AM EXTREMELY THANKFUL THE WHEEL DID NOT SEPARATE FROM THE CHASSIS WHEN WE WERE TRAVELING AT 70 MPH ON THE HIGHWAY. THERE WERE NO INJURIES AND NO DAMAGE TO THE FENDER OR FENDER WELL AND FROM WHAT I COULD SEE NO DAMAGE TO THE WHEEL. IT LOOKED LIKE A BOLT WAS MISSING FROM THE COLLAR (I DON'T KNOW WHAT YOU CALL IT) THAT SURROUNDS THE SPINDLE. DON'T THESE BOLTS HAVE COTTER PINS? THE TIRE WENT FLAT AFTER THREE HOURS. THE POLICEMAN ASKED ME IF I HAD RUN OVER SOMETHING. I DIDN'T THINK SO, BUT WE WALKED THE ROADWAY BEFORE THE SKIDMARKS ANYWAY. NEITHER THE POLICEMAN NOR I FOUND ANYTHING. I NEVER ABUSED THE RENTAL CAR. I HAVE PICTURES. *TR

Aug 29, 2009

STEERING,AIR BAGS,SERVICE BRAKES

2 complaints

My power steering just went out a sensor, a recall i have read.My ABS just went to the floor for no reason, a part that was not made, also a recall I have read. My ignition is faulty, put another in but it isn't fixed. I have a button to start it. Mechanic fixed this contraception up. Air bags faulty passenger side.The car tells me to check it. All of these are recalls on the 2009 Ford Escape xlt, but they say no recalls. I wanted to get this all fixed. But it looks like this may be my death car. I am not of very much income fixed income so I can't afford to take to dealership to fix. But I have had certified mechanic look at it. I think it's terrible Ford doesn't acknowledge this and send me to a dealership it 80 miles from me. But they would tag this a "Lemon" and it is dangerous for my safety and others on the roads if everything goes out completely. I will be dead. I have 74,000 original miles on this Ford Escape. Not many miles for the troubles I have and am experiencing. Thanks for letting me share my opinion and maybe something can be done about this.

Apr 16, 2024

Unknown. Steering and brakes locked so i lost all control of the vehicle doing about 60 mph down the highway. Which resulted in being drove off the side of the highway through a fence hitting 2 trees before rolling twice. The airbags never deployed and both my passenger and i were taken to the hospital by ambulance. They sustained deep bruising and i suffered a closed wedge compression fracture of the L2 Vertebrae and some lacerations

Mar 26, 2024

Crash: 1

Injuries: 2

SUSPENSION,STRUCTURE

2 complaints

Was informed during inspection the subframe is rusted very badly and could fail. In doing research the 2009 Ford escape has had these recalled for this specific reason that the subframe components were not properly coated causing rust and failure. My VIN isn't on the list after speaking to Ford. My next step is to address you to see if it needed to get added as it is exact nature of the original 2006 subframe recall that mine is not a part of yet needs to be

Aug 07, 2023

REAR SWAYBAR SUBFRAME MOUNT BRACKET DETACHED FROM SUBFRAME WELDING. FAULTY WELDING IS THE DEFECT AND CAUSING A SAFETY ISSUE. *TR

Jun 17, 2013

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

At 200,000 miles I'm beginning to have problems withe electric power steering along with suspension issues as well. i start my vehicle drive for a bit could be turning or coming to a brake an steering gives out cause me to work to turn it

Jul 04, 2023

THE CAR STEERING COLUMN STARTED TO LOCK UP WHILE IT WAS PARKED WHEN YOU START THE CAR THE STEERING WHEEL WOULDN'T TURN AFTER AWHILE IT WOULD YOU WERE ABLE TO TURN ON THE CAR IN THE STEERING WHEEL WERE FUNCTION AFTER A WHILE THE CAR WOULD DO IT WHILE DRIVING THE CAR WAS BROUGHT OVER TO THE DEALERSHIP STEERING COLUMN WAS REPLACED A FEW MONTHS LATER SAME ISSUES STEERING WHEEL COLUMN OR STEERING WHEEL WOULD HIT WHEN TURNED BROUGHT BACK TO THE DEALERSHIP IT WAS REPLACED THE SECOND TIME NOW ALL ELECTRONICS RELATING TO THE BRAKES ARE HAVING ISSUES LIKE BRAKE SWITCH STARTS TO MALFUNCTION OR BRAKES GET LOCKED UP. THE CAR WOULD HAVE TROUBLES EITHER PARKED OR WHILE DRIVING. I BOUGHT THE CAR FROM A DEALERSHIP SO I'M NOT SURE IF THIS CAR HAD PRIOR ISSUES TO THAT NOTHING WAS DISCLOSED WHEN I PURCHASED IT. I AM AWARE OF OTHER FORD ESCAPE 2009 MODELS HAVE THE SAME ISSUE AND HAVE BEEN RECALLED

Nov 24, 2018

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

TAKATA RECALL SINCE I BOUGHT THIS CAR A LOT OF PROBLEMS WITH ELECTRICS ISSUE SENSORS, POWER STEERING, IGNITION, SPEEDING SENSORS, (ALL ELECTRICS) THE WORST ONE IS POWER STEERING. THERE WAS A RECALL ON LINE FOR THIS MODEL BUT NOT FOR MY CAR. (WHY NOT MY CAR?) THERE ARE IN RECALL ALL 2008 - 2011 FORD ESCAPES

Feb 09, 2019

POWER STEERING GOES OUT, AT ALL SPEEDS NOW (MY ESC LIGHT IS ON THE DASH AND WON'T GO OFF) HARD TO STEER WHEEL WHEN AT A STOP OR TO MAKE A TURN. MAKE IT'S HARD TO PARK A CAR.

Mar 30, 2017

VISIBILITY,STRUCTURE

2 complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE GLASS FELL OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BOLTS AND HINGES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,925. UPDATED 01/10/17*LJ *TR

Sep 20, 2016

THE REAR GLASS HATCH HINGES HAVE COMPLETELY DISINTEGRATED AND MY REAR WINDOW IS READY TO FALL OFF. FORD HAS BASICALLY TOLD ME TO SUCK IT UP AND PAY FOR THE REPAIR. THIS HAS BEEN A CLEAR ISSUE ON FORD SUVS DATING BACK TO AT LEAST 2002. THE VEHICLE IS ONLY 5 YEARS OLD. I AM BEING FORCED TO PAY $260 FOR PARTS AND THEN WHATEVER LABOR MIGHT BE WHEN MY WINDOW IS READY TO COME CRASHING OUT. *TR

Aug 02, 2014

VISIBILITY/WIPER

2 complaints

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE HINGES OF THE REAR WINDOW DISINTEGRATED AND CAUSED THE GLASS TO BECOME UNSTABLE IN THE VEHICLE. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS NOT AVAILABLE.

Jul 06, 2016

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE CLOSING THE REAR LIFT GATE GLASS, THE PASSENGER SIDE HINGE SUDDENLY FRACTURED CAUSING THE LIFT GATE GLASS TO BECOME UNSECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 97,000.

Jul 08, 2014

STEERING,SERVICE BRAKES

2 complaints

EXCESSIVE WEAR ON FRONT BRAKES, REPLACED AT 18,000 MILES AND AGAIN AT 25,000 MILES PLUS NEW CALIPERS. VEHICLE'S CURRENT MILEAGE IS 27,000...STEERS BETTER NOW... DIFFICULTLY INSERTING KEY IN IGNITION UNLESS STEERING IS IN THE LOCK POSITION.. CURRENT PROBLEM. *TR

Aug 03, 2014

I WAS TRAVELING ON THE TURNPIKE WHEN ALL AT ONCE MY CAR JERKED THEN LOST POWER, I WAS UNABLE TO STEER THE CAR SO I COASTED ON THE MEDIAN TILL THE CAR ALLOWED ME TO TURN ONTO AN EXIT RAMP. MY HUSBAND CAME AND CHECKED THE TRUCK, IT STARTED AND SEEMED TO BE OKAY. THE ENTIRE MONTH OF NOVEMBER THE TRUCK STARTS HOWEVER THE STEERING WHEEL IS LOCKED. I HAVE TO CUT THE CAR OFF AND ON AT LEAST 6 TIMES WHILE TRYING TO TURN THE WHEEL BEFORE IT UNLOCKS AND ALLOWS ME TO MOVE THE STEERING WHEEL. MY HUSBAND CALLED THE FORD DEALER AND WAS ADVISED THAT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED, AND I WOULD HAVE TO BEAR THE COST. I DON'T FEEL THIS IS FAIR BECAUSE I RESEARCHED THIS MATTER AND FOUND THERE ARE A LOT OF COMPLAINTS ABOUT THIS MATTER. I AM NOT ABLE TO DRIVE THE TRUCK BECAUSE I'M AFRAID THERE COULD BE A CATASTROPHE. I THINK SOMETHING SHOULD BE DONE TO FIX THIS MATTER. THANKS *TR

Dec 06, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

2 complaints

WHILE DRIVING THE VEHICLE LOST POWER AND WRENCH LIGHT CAME ON. WHEN CAME TO A STOP THE VEHICLE RAN ROUGH AT IDLE AND SURGED. CAR TAKEN IMMEDIATELY TO FORD AND THEY MISDIAGNOSED. AFTER THAT IT CONTINUED TO DO IT MULTIPLE TIMES ON CITY STREETS AND INTERSTATES. THE CAR WOULD HAVE NO POWER AND THE ENGINE WOULD NOT ACCELERATE WHEN I WOULD STEP ON GAS. HAD TO SHUT THE ENGINE OFF AND RESTART TO MAKE ANYTHING WORK. AFTER THAT I TOOK IT TO FORD AGAIN. THIS TIME THEY REPLACED THROTTLE BODY-AIR INTAKE AND ALSO THROTTLE BODY AND MOTOR ASSEMBLY. *TR

Jan 02, 2014

2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED SHE WAS DRIVING IN THE CITY, AT 50 MPH, WHEN SUDDENLY THE VEHICLE FAILED TO ACCELERATE. HER FOOT WAS ALL THE WAY TO THE FLOOR, BUT IT WOULD NOT ACCELERATE. SHE ALSO NOTICED TWO SYMBOLS, A GAS AND A WRENCH LIGHT, APPEARED ON THE LEFT SIDE OF THE DASHBOARD. SHE WAS ABLE TO PULL OVER, AND TURNED THE ENGINE OFF. SHORTLY AFTER SHE TURNED THE ENGINE OFF AND STARTED IT AGAIN, SHE WAS ABLE TO DRIVE WITHOUT ANY PROBLEM. SHE CONTACTED THE DEALER, AND WAS ADVISED TO MONITOR THE SITUATION. ON DECEMBER 21, 2012, AS SHE WAS DRIVING 40 MPH IN THE CITY, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AGAIN. AT THAT TIME, ONLY THE SYMBOL OF THE WRENCH APPEARED ON THE LEFT SIDE OF THE DASHBOARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION, ONLY TO BE TOLD, THEY COULD NOT FIND A PROBLEM.

Jan 23, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

2 complaints

WHILE DRIVING MY 2009 FORD ESCAPE (V6) HOME FROM WORK, MY CAR LOST ACCELERATION. THE ENGINE WAS STILL RUNNING, THE LIGHTS STILL WORKED, RADIO ON, POWER STEERING, BUT I HAD NO ACCELERATION RESPONSE FROM THE GAS PEDAL. I WAS ABLE TO COAST MY CAR ONTO A SIDE ROAD WITHOUT INCIDENT, AND NOTICED THE SERVICE LIGHT WAS ON BEFORE TURNING MY CAR OFF (WRENCH SYMBOL). I WAITED FOR A FEW MOMENTS, AND TRIED TO RESTART THE CAR. TO MY SURPRISE, THE CAR STARTED UP IMMEDIATELY, AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER ISSUE. I TOOK THE CAR TO A LOCAL AUTO SHOP TO HAVE THE COMPUTER CHECKED TO SEE IF THE ERROR WAS STILL IN THE SYSTEM, BUT IT WAS ALREADY CLEARED. TWO WEEKS LATER, WHILE DRIVING HOME FROM A VACATION WEEKEND, THE CAR DID THE SAME THING, EXCEPT THIS TIME I WAS DRIVING ON THE HIGHWAY AT 70MPH, THREE HOURS FROM HOME WITH MY SON IN THE BACK SEAT. TO SAY I WAS RATTLED WOULD BE AN UNDERSTATEMENT. I WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY, TURN THE CAR OFF, RESTART THE CAR AND REJOIN TRAFFIC. ROUGHLY 1 HOUR LATER, THE SAME THING HAPPENED. I IMMEDIATELY TOOK THE CAR TO THE NEAREST FORD DEALERSHIP AND DROPPED THE CAR OFF FOR INSPECTION AND SERVICE. THE DEALER WAS ABLE TO PINPOINT THE ISSUE TO THE ELECTRONIC THROTTLE BODY, AND DETERMINED IT NEEDED TO BE REPLACED. $375 AND 24 HOURS LATER THE CAR WAS FIXED. NO ISSUES AFTER HAVING THE CAR BACK IN MY POSSESSION FOR TWO WEEKS. I WANTED TO ISSUE AN OFFICIAL COMPLAINT, AND EXPRESS MY DISSATISFACTION WITH FORD MOTOR COMPANY FOR KNOWING ABOUT THIS SAFETY ISSUE, AND DRAGGING THEIR FEET ON ISSUANCE OF A RECALL. THE DELPHI MANUFACTURED COMPONENT WAS KNOWN TO BE FLAWED, AND HAD ISSUED A TECHNICAL SERVICE BULLETIN (TSB) 09-23-5, AND RE-ENGINEERED THE COMPONENT. I AM A LOYAL FORD DRIVER, BUT I FEAR FORD'S LACK OF ETHICAL CONDUCT ON THIS ISSUE MAY BE CAUSE FOR RECONSIDERATION OF FUTURE PURCHASES. *TR

Nov 17, 2013

WHILE TRAVELING AT 70MPH, VEHICLE SUDDENLY STALLED WHILE DRIVING IN THE CENTER LANE OF A HIGHWAY IN HEAVY TRAFFIC. NO WARNING SIGNS WERE DISPLAYED. AFTER PULLING TO THE SHOULDER, VEHICLE WAS ABLE TO BE RESTARTED AND SEEMED TO BE FINE. SERVICE TECHNICIAN FOUND A FAILURE CODE FOR 'THROTTLE STUCK CLOSED' WITH 'FREEZE DATA' SHOWING IT HAPPENED AT 71MPH. HE INSPECTED THE THROTTLE AND FOUND NO PROBLEMS. AS A PRECAUTION, HE CLEANED THE THROTTLE BLADE WITH A CLEANING WIPE. A WEEK LATER, THE VEHICLE STALLED AGAIN AS I WAS PULLING INTO TRAFFIC. IN ORDER TO KEEP THE VEHICLE RUNNING, I THEN NEEDED TO KEEP MY FOOT ON BOTH THE GAS AND BRAKE WHILE AT STOPS. RETURN TO MY TECHNICIAN AND HE DIAGNOSED THE PROBLEM AS A DEFECTIVE THROTTLE BODY. HE SAID THAT THE COMPUTER DATA SHOWED THE THROTTLE OPEN ONLY 52% WHEN THE THROTTLE WAS WIDE OPEN. VEHICLE HAS NOT YET BEEN REPAIRED. *TR

Aug 16, 2012

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

AS I WAS DRIVING AND THE CRUISE CONTROL WAS SET THE ROAD I WAS TRAVELING HAD SLIGHT HILLS. IT SEEMS AS THOUGH WHEN THE CAR WENT TO DOWN SHIFT AND SPEED UP IS WHEN IT LOST POWER AND WENT INTO LIMP MODE. THE LAST OCCURRENCE WAS ON 10-17-13 WHILE I WAS DRIVING ON A FLAT ROAD. I HAD TO BRAKE FOR TRAFFIC WHEN I WENT TO ACCELERATE IS WHEN IT LOST POWER AND WENT INTO LIMP MODE. *TR

Oct 17, 2013

I WAS DRIVING ON A CITY ROAD AND THE ENGINE RANDOMLY DIED WHEN I WAS TRAVELING ABOUT 40MPH. ALL THE LIGHTS AND RADIO/ELECTRONICS REMAINED ON (NEVER LOST TIME OR PRESET RADIO STATIONS, HEADLIGHTS, DASH, ETC) BUT AS I TRIED TO GIVE IT SOME GAS, IT WOULDN'T RESPOND. WHEN I REALIZED THE ENGINE WAS NOT RUNNING AFTER A FEW SECONDS, THE RPMS WERE AT 0 AND THE BATTERY LIGHT AND OIL LIGHT WAS ON. NO CODES THROWN OR CHECK ENGINE OR WRENCH LIGHT. AS I PULLED OVER AND PUT IT IN PARK, I ATTEMPTED TO START IT, AND IT STARTED RIGHT UP LIKE NOTHING WAS WRONG. DIDN'T "COUGH" OR CRANK AND CRANK...FIRED JUST LIKE IT WAS BRAND NEW. I TOOK THE VEHICLE IN TO A LOCAL BODY SHOP AND THEY CHECKED NORMAL ISSUES THAT WOULD CAUSE THE ESCAPE TO RANDOMLY SHUT OFF AND DID NOT FIND ANYTHING. THEN I DID RESEARCH AND DETERMINED THERE WAS AN INVESTIGATION UPON THE THROTTLE BODY. THIS SAME ISSUE HAS HAPPENED A TOTAL OF 3 TIMES, OF WHICH THE MOST RECENT WAS IN JULY AND SEPTEMBER. *TR

Oct 04, 2013

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

2 complaints

AFTER WAITING AT A RED LIGHT, MY VEHICLE TRAVELLED ABOUT 100 YARDS. THE ENGINE SHUTTERED, ACCELERATOR PEDAL WAS UNRESPONSIVE, AND THE ENGINE RPMS DROPPED TO 900. I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR THEN RESTARTED IT. EVERYTHING WAS FINE, EXCEPT FOR MY CONFIDENCE, FOR THE NEXT 6 MILES. WHILE DRIVING 45 MPH, THE ENGINE SHUTTERED, WRENCH LIGHT AND CHECK ENGINE LIGHT ILLUMINATED, AND RPMS IMMEDIATELY DROPPED. SAME UNRESPONSIVE ACCELERATOR PEDAL. I THEN PUT THE CAR IN NEUTRAL AND COASTED TO A SIDE ROAD. I TURNED THE CAR OFF AND WAITED A COUPLE OF MINUTES, ENOUGH TIME TO CALL MY WIFE AND LET HER KNOW TO BE READY TO COME PICK ME UP IF MY CAR WOULDN'T MAKE IT HOME. I RESTARTED THE CAR AND 7 MILES LATER I WAS HOME WITH NO PROBLEMS. I HAVE NOT BEEN TO A MECHANIC OR CALLED FORD OR ANYTHING OF THAT NATURE AS THIS HAS JUST OCCURRED WITHIN THE LAST COUPLE OF HOURS.

Sep 22, 2013

WHILE DRIVING ON A MAIN HIGHWAY ON VACATION OUT OF STATE THE FORD ESCAPE SLOWED AND WOULD NOT ACCELERATE TO KEEP UP WITH TRAFFIC. "WRENCH LIGHT" LIGHT ON DASH ILLUMINATED. IT CONTINUED TO RUN SLOWLY AND WE PULLED OFF TO THE SIDE OF THE HIGHWAY. CAR RESTARTED AND RAN NORMALLY OVER 100 MILES TO FINAL DESTINATION. LOCAL REPAIR SHOP DETECTED NO "CODES" BUT SUGGESTED A FORD DEALER EXAMINE BASED UPON HISTORY. DEALER CONFIRMED COMPUTER ISSUE WITH THROTTLE BODY FAULTS CAUSED STALL AND REPLACED PART. TOTAL COSTS APPROX $300. NO RECURRENCE OF STALLS ON HIGHWAY. *TR

Aug 03, 2013

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

DRIVING ON HIGHWAY AT ABOUT 65 MPH. DRIVING FOR ABOUT 30 MIN. WHEN VEHICLE STARTED TO STUTTER AND SLOW DOWN. PUSHING THE ACCELERATOR AND NO RESPONSE -RPM AND SPEED DROPPING QUICKLY. ALMOST RUN OVER BY OTHER VEHICLES ON HIGHWAY. WRENCH LIGHT CAME ON THE DASH PANEL. CAR WAS PULLED OVER TO SIDE OF ROAD AND BARELY GOING AT 900 RPM AND ~ 2 MPH. NEEDED TO HA E CAR TOWED. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY! *TR

Jul 22, 2013

WHILE DRIVING THE CAR STARTED TO SPUTTER AND WOULD NOT ACCELERATE AND THEN WOULD SUDDENLY ACCELERATE WITHOUT TOUCHING THE ACCELERATOR. EVENTUALLY THE ENGINE JUST SHUT OFF ALL TOGETHER. HAS HAPPENED SEVERAL TIMES SINCE THEN. FOUND OUT IT WAS BECAUSE OF THE THROTTLE BODY, WHICH SEEMS TO BE A RECURRENCE ON FORD ESCAPES. *TR

May 10, 2013

SUSPENSION,WHEELS,UNKNOWN OR OTHER

1 complaint

I WENT TO TRADE IN MY CAR AND WAS INFORMED THAT FRAME BEHIND FRONT DRIVER SIDE IS ALMOST RUSTED THROUGH. MEANING THE BODY COULD DETACH FROM FRAME OR SOMETHING ELSE DANGEROUS COULD HAPPEN. THIS IS MY ONLY CAR AND NOW I'M AFRAID TO DRIVE IT.

Oct 17, 2025

STEERING,ENGINE AND ENGINE COOLING,ENGINE

1 complaint

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that the failure was caused by the EGR valve. The local dealer was contacted and confirmed there was no recall coverage on the VIN for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The approximate failure mileage was 129,082.

Jun 06, 2025

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

jUST BACKED OUT OF A PARKING SPACE AT A SHOPPING PLAZA AND PROCEEDED FORWARD. APPLIED THE BREAKS TO ALLOW ANOTHER CAR TO ENTER THE PARKING LOT WHEN MY BREAKS FAILED. THE ABS WAS FLASHING ON THE DASH AND I COASTED SLOWLY AND FINALLY PUT IT IN PARK. THE OTHER DRIVER WAS UPSET THAT I DIDN'T STOP. i RESTARTED THE CAR, AS IT STALLED AND PROCEDED SLOWLY TO MY HOME WHERE I PARKED IT.

Aug 04, 2024

POWER TRAIN,STEERING

1 complaint

The contact owns a 2009 Ford Escape. The contact stated that on several occasions while driving at various speeds, the power train warning light illuminated randomly but disappeared. Additionally, the contact stated that on several occasions when the vehicle was started, the steering wheel became stiff and was difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

Mar 20, 2024

SERVICE BRAKES, AIR

1 complaint

I was parking my car at a mechanical shop. When I pulled into a parking spot the car failed to stop and went into the neghbors yard going into the wire fence scracthing the the car. I was not going fast but car was scratch up badly. As far as I know the car was not inspected by anyone. The car stayed at the mechanic's garage for about seven weeks until the ABS was replaced.

Sep 06, 2023

Crash: 1

STEERING,SUSPENSION

1 complaint

Power Steering completely out of my car, making turning in any direction difficult. Causing Safety concerns as it has already caused exterior cosmetic damage while turning into the driveway and not being able to turn in as quickly as I was needing to get out of the traffic cause me to scrape approx. 12- 16inch onto my driver's /left sidebumper/fender. I have also felt loss of power, or a struggle to accelerate. Conditions are worsening as time goes by. As if my transmission is slipping. Power Steering assist light has turned on. It may have also resulted in poor alignment causing even more damage to tires and suspension.I took to the local Ford dealership to check, as there are 100,000 recalls for the exact issues on vehicles with the same year make and model as mine, according to my vin number, my vehicle was not included in these recalls. I was forced to pay nearly 100.00 out of pocket for these test to be ran. The test shows many faults including confirmation of power steering assist at fault and failing torque. Not only has this cause a domino effect of concerns with my vehicles safety, it has caused many outburst of emotional distress as it is hard for me to continue to drive my vehicle.

Jul 04, 2023

STEERING,POWER TRAIN,WHEELS

1 complaint

Rear shock mount rusted out and is destroying the inside of my trunk. Now is hanging loose.

Jul 17, 2022

WHEELS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

I change my brakes twice in not even a full month My alternator belt came off I replaced it when I put it in park it rolls it shakes and it takes a minute to go faster once I go 40 mph the acceleration pedal vibrates tire pressure sensor stays on and also it keep saying check fuel tank injector

Jun 22, 2022

SUSPENSION,VEHICLE SPEED CONTROL,WHEELS

1 complaint

I started to hear a grinding and cracking and popping sound I checked the vehicle and the front left ball joint is bad there is an obvious crack in the joint that is easily visible when inspecting the area of the front left wheel and it’s components

Dec 28, 2021

STRUCTURE,SERVICE BRAKES

1 complaint

Never again with a Ford. Had a life threatening incident. K frame completely rusted out, making front passenger tire wobble and almost fall off. I was driving 65 mph and it started. Took to shop immediately to find gapping holes in k frame. Ford should be ashamed of themselves for allowing this to happen. Have read about previous complaints of this SAFETY issue with other years and people. I cannot afford repair I am on disability and now stuck without a vehicle. When I tried to break, abs and traction control came on. Was checked and mechanic said abs module failed also. Repairs are beyond what I can afford and I could have been killed along with others. I may call an attorney because k frame/ engine sub frame should last life of vehicle. Not take a life. I also had Huge safety issue with my Taurus, a few years ago, filed a complaint with you for this problem also. Nothing was done. I should have learned my lesson. Ford does not care, why can they get away with this , I saw the class action lawsuit results for other years with same issue. What a joke. Our government is failing us letting auto makers get away with these type of incidents.

Oct 24, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

THERE IS A SYSTEMATIC FAILURES OF BRAKING SYSTEM ON THIS MODEL, MASTER CYLENDER, BOOSTER, ABS PUMP, ETC. IT'S A BADLY DESIGNED BRAKING SYSTEM THAT FAILS AT ANY TIME, PUTTING LIVES OF PEOPLE UNDER DANGEROUS CONDITIONS. MORE OFTEN THEN NOT THOSE FAILURES ARE OCCURRING AT LOW SPEEDS. BRAKE FAILURE IS MOST COMMON PROBLEM ON FORD ESCAPE CARS THAT LOOKS LIKE OCCURRING MUCH MORE OFTEN THEN EVEN ON REST OF FORD VEHICLES.

Apr 15, 2021

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

STEERING HAS TENSION WITHOUT WARNING HAVE TO STOP KILL THE CAR WAIT. RESTART. TO RESET...ANY SUDDEN TURNS ARE A SAFETY HAZARD.!!!!!!!! THERE SHOULD. NOT BE AN EXPIRATION ON SUCH AN IMPORTANT SAFETY RECALL

Mar 02, 2021

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

MY FORD ESCAPE LIMETED JUST STARTED MAKING A NOISE OUT OF NOWHERE AND BEFORE IT STARTED I WOULD MAKE A RIGHT TURN AND IT WOULD STOP RUNNING

Dec 29, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

MY VEHICLE IS COMING ALIVE AT NIGHT WITH HEADLIGHTS AND RADIO COMING ON THAT I HAVEN'T BE ABLE TO PARK IT IN MY GARAGE AS O FEEL LIKE IT MAY END UP CATCHING FIRE. WHILE DRIVING IT WILL SHUT DOWN THE TURN SIGNALS, BREAK LIGHTS, AND CLIMATE CONTROLS AND SHUT OFF THE RADIO. I'VE NARROWLY AVOIDED MANY COLLISIONS DUE TO HAVING NO TURN SIGNALS AND BREAK LIGHTS AT NIGHT AND THROUGHOUT THE DAY. I'VE TALKED TO OTHER OWNERS OF THE MODEL YEARS IN QUESTION AND ALL SEEM TO SHARE SIMILAR EXPERIENCES SOME ENDING IN ACCIDENTS AND OTHERS PAYING THOUSANDS OUT OF POCKET FOR FAULTY PCM'S OR ELECTRICAL WIRING TO THE IGNITION. IT HAPPENS RANDOMLY WHEN DRIVING OR WHEN THE CAR IS OFF AND IN PARK I FEEL AS IF THIS IS AN ISSUE FORD IS AWARE OF AS I'VE TALKED TO ALMOST 1,000 PEOPLE ALL SHARING SIMILAR ISSUES AND UPON TAKING THEM TO THE DEALER IT'S COSTED $500-$2,000 DEPENDING WHAT THE DEALERS CAME UP WITH SOME BEING THE PCM OTHERS BEING THE WIRING TO THE IGNITION, SOME BEING A BAD FUSE BOX AND THE DEALERS JUST THROW PARTS AT IT TO JUST HAVE THE ISSUE COME BACK 6 MONTHS DOWN THE ROAD AND THEN TRY TO SAY NOW IT'S SOMETHING ELSE AND IT'S GOING TO BE ANOTHER $500-$2,000 IN PARTS OR TRY AND PUSH THE OWNER TO A NEW VEHICLE. I CONTACTED MY LOCAL FORD DEALER AND HE SAID THEY AREN'T EQUIPPED TO DO THIS KIND OF WORK THAT I'LL NEED TO GO TO A HUB DEALERSHIP AND IT WOULD BE ABOUT $400 JUST TO DIAGNOSE WITH HAVING TO PULL THE DASH, STEERING COLUMN AND CHECK THE PCM. THEN IT'D BE PARTS AND LABOR TO FIX THE ISSUE IF THE FIND ANYTHING WRONG BUT I WOULDN'T BE NOTIFIED TILL AFTER THE REPAIRS WERE COMPLETED.

Dec 02, 2020

STEERING,FORWARD COLLISION AVOIDANCE

1 complaint

WHEN DRIVING POWER STEERING GOES OUT. POWER ASSIST LIGHT COMES ON. CALLED FORD AND THEY STATE THIS VIN IS NOT AFFECTED AND ITS ONLY ON A SELECT # OF VIN'S. FIND THIS HARD TO BELIEVE WHEN THERE ARE 591 COMPLAINTS WITH THE SAME ISSUE. MILEAGE IS AT 122,000 FOR THIS ISSUE. VEHICLE HAS NOT BEEN REPAIRED YET AT THIS TIME.

Nov 16, 2020

WHEELS

1 complaint

FRONT WHEEL BEARING

Oct 19, 2020

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

STARTER STUCK WAS STILL RUNNING AFTER TURNING CAR OFF AND REMOVED KEY I REPLACED MY STARTER TO FIND THAT THE IGNITION SWITCH WENT OUT NOW MY CAR WON'T START THE CAR WAS PARKED WHEN THIS HAPPENED NOT RUNNING

Aug 24, 2020

SUSPENSION,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

AUTO CREDIT NEVER FIXED THE RECALLS. *TR

Apr 15, 2020

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

ABS SYSTEM FAILED BRAKE PEDAL WENT FLOOR. $2200.00 TO REPLACE. 48172 MILES. 43540 MILES FT CAR LURCHED AT STOP. REPLACED PURGE VALVE$388.00. AXLE SEAL LEAK. 38807 MILES. $410.00. TRANSMISSION WENT OUT AT 16271 MILES. REBUILD TRANS $3148 MILES COVERED UNDER EXTENDED WARRANTY.

Feb 24, 2020

STEERING,STRUCTURE,SERVICE BRAKES

1 complaint

IT WAS A HEAVY RAINY NIGHT WHEN WINDSHIELD WIPERS STARTED ACTING UP WITH THEIR RHYTHM MAKING IT HARD TO SEE THROUGH A SLIGHTLY BLURRED WINDSHIELD THEN WINDSHIELD & SUNROOF STARTS LEAKING WATER ALL OVER ME,INSIDE THE FRONT LIGHT SWITCH,DOWN INTO FLOOR BOARDS PLUS ALL IN THE SEATS !! IF THAT WASN'T ENOUGH I WAS SLOWING DOWN TO GO AROUND A FEW CURVES WHEN BRAKES ACTED LIKE THEY DIDN'T WANT ME TO STOP SCARY. KEY IS HARD & STICKY FEELING TO TURN IN IGNITION CYLINDER THEREFORE MAKING THE IGNITION SWITCH NOT BEING ABLE TO CATCH ANY VOLTAGE AT ALL TO START THE ENGINE..AFTER A MILLION TRIES IT'LL FINALLY START.. IT STILL LEAKS,VERY HARD TO START & REPLACING BRAKES AGAIN...

Feb 08, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

TIRE PRESSURE LIGHT COMES ON AND AND DOME LIGHT BLINKS WHEN THE CAR IS RUNNING ALL OF THE TIME.

Jan 05, 2020

POWER TRAIN,WHEELS,SERVICE BRAKES

1 complaint

WHEN I ACCELERATE MY WHEEL FEELS LIKE IT'S SLIPPING AND GRINDING AND WHEN I APPLY THE BRAKES HARD THEY SEEM TO NOT WANT TO STOP KEEPING MY ABS ON I FEEL THE GRINDING AND BRAKE ISSUE COMING FROM THE FRONT WHEEL. WHEN I STEP ON THE GAS THE FRONT WHEEL HOPS AND DOESN'T GET TRACTION WANTS TO CONSTANTLY SLIP AND WHEN I STOP IN SNOW THE BRAKES LOCK UP IN FRONT AND ABS STAYS ON FOR A BIT MIGHT BE GEAR DRIVE OR BEARING IT'S GETTING BAD. THIS HAPPENS WHEN I HAVE TO GIVE A LOT OF GAS TO GO AND THE ABS WHEN I NEED TO REALLY STOP. THIS STARTED A COUPLE MONTHS AFTER I FINANCED IT THROUGH GENTHE CHEVROLET BUT I WORK MANY HOURS AND IT HAS TO BE FIXED BEFORE I END UP STRANDED OR IN AN ACCIDENT. WHEN I FIRST TEST DROVE IT IT WAS ACTING UP I TOLD THE SALESMAN DAVE TESKA HE TOLD ME IT WAS FIXED BUT HE MUST OF DOPED IT LIKE THE INTERIOR IT LOOKED NEW WHEN I BOUGHT IT NOW IT HAS STAIN SPOTS AND LOOKS DIRTY I FOUND OUT IT WAS A FORD FABRIC PROBLEM AND THEY CAN'T DO ANYTHING. I'LL NEVER BUY ANOTHER VEHICLE AGAIN FROM GENTHE.

Dec 15, 2019

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING ON THE INTERSTATE IN JULY OF 2017, THE CAR SUDDENLY LOST POWER STEERING AND LOST SPEED. WE WERE BARELY ABLE TO GET OFF ON THE SHOULDER AND CUT THE CAR OFF. WHEN WE STARTED UP THE CAR AGAIN, EVERYTHING WAS BACK TO NORMAL. HOWEVER, THIS HAPPENED 2 OR 3 TIMES IN THE NEXT COUPLE OF DAYS. I CALLED FORD MOTOR CO. TO REPORT THE PROBLEM, AND THEY OPENED CASE #CAS-12676591. I FOUND A RECALL NOTICE ON THIS PROBLEM DATED 09/03/2010, RECALL #10E043000 AND ANOTHER RECALL NOTICE #14S05/NHTSA RECALL 14V-284 DATED JULY 2014. HOWEVER, FORD MOTOR CO. REFUSED TO REPAIR THE PROBLEM TELLING ME IT WAS A DIFFERENT MANUFACTURER. MY COMPLAINT IS THAT THE PROBLEM WAS IDENTICAL TO THE RECALL REGARDLESS OF THE MANUFACTURER. IT COST US $1,868.04 TO REPAIR THE VEHICLE. THEN IT HAPPENED AGAIN IN JULY OF 2019, AND COST US ANOTHER $776.60 TO REPAIR. I WOULD HAVE FILED THIS COMPLAINT SOONER BUT JUST FOUND OUT HOW TO REGISTER A COMPLAINT WITH THE NHTSA.

Nov 11, 2019

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

DURING OPERATION VEHICLE LOST ABILITY TO ACCELERATE, ALL OTHER FUNCTIONS STILL EXISTED. YELLOW SERVICE RANCH APPEARED ON DASH HAD TO PULL OVER AND PUT CAR IN PARK, I DON'T WAS VERY ROUGH TURN ENGINE OFF. AFTER STARTING CAR BACK UP ALL LIGHTS WERE GONE, ABLE TO DRIVE AGAIN. THIS HAS NOW OCCURRED MORE THAN 20 TIMES. WE HAVE REPLACED BOTH OXYGEN SENSORS,THE PURGE CANISTER AND THE CATALYTIC CONVERTER. STILL HAVING THE SAME ISSUE. WHEN THIS HAPPENS ON LARGE HIGHWAYS OR A MULTILANE INTERSTATE IT BECOMES A VERY DANGEROUS SITUATION.

Aug 08, 2019

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE SHUT DOWN WHILE IN MOTION.

Jul 29, 2019

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

ON JULY 9, 2019 I WAS EXITING THE EXPRESSWAY AND MY VEHICLE BEGAN STALLING AT WHICH TIME THE ODOMETER WENT DOWN FROM 50 DOWN TO 0 IMMEDIATELY CAUSING ME TO PULL OVER TO THE SIDE. THANK GOD I WAS ALREADY IN THE PROCESSING OF EXITING. NO WARNING LIGHTS ON THE DASHBOARD AT ALL. I TURNED THE CAR OFF, AND THEN TURNED IT BACK ON. I TOOK MY CAR TO FIRESTONE WHO WAS UNABLE TO PERFORM A DIAGNOSTIC AT THE TIME, AND SUGGESTED THAT I BRING IT BACK. THIS IS VERY DANGEROUS AND OF GREAT CONCERN. THIS VEHICLE HAS ONLY 42,460 MILES OR SO ON IT, AND I DON'T FEEL THAT I SHOULD BE ENCOUNTERING THIS PROBLEM. I HAVE HAD IT SINCE 2010 AND AT THE TIME PURCHASED AT 18,000 MILES OR SO. I DRIVE MY VEHICLE LOCALLY ONLY. I HAVE READ THAT THIS A PROBLEM WITH FORD ESCAPES, AND I BELIEVE THAT THIS ISSUE SHOULD BE LISTED AS A RECALL. PLEASE HELP!

Jul 10, 2019

STEERING,SERVICE BRAKES,ENGINE

1 complaint

THERE HAS BEEN MULTIPLE ISSUES WITH THIS FORD ESCAPE XLT. THE ABS LIGHT CONTINUES TO COME ON. THE WHEEL OF THE CAR LOCKS WHEN YOU TRY TOO TURN WHEN DRIVING WHEEL. IT IS VERY DANGEROUS. THE SENSORS EVEN THOUGH WE REPLACED THEM KEEP BLOWING WHICH CAUSING THE TRUCK TO DECLINE IN SPEED WHILE DRIVING IN TRAFFIC. WE HAD TO TURN IT ONTO TO THE GRASS TO AVOID ACCIDENTS. CONSTANT ENGINE ISSUES AFTER WE HAD IT FIXED MULTIPLE TIMES. WE ARE IN A FINANCIAL NEGATIVE BECAUSE OF THIS TRUCK. THE TIRE SENSORS KEEP GOING ALSO. THESE ISSUES ARE HAPPENING AFTER WE HAVE GOTTEN THIS TRUCK FIXED MULTIPLE TIMES AND MORE DANGEROUSLY WHILE WE ARE DRIVING IT. THE BRAKES, STEERING WHEEL, TRANSMISSION AN THE ENGINE ARE ALL FAULTY. WE HAVE PUT THOUSANDS OF DOLLARS INTO THE THIS VEHICLE. THIS IS OUR TRANSPORTATION TO WORK AND WE ARE BEHIND WITH THE NOTES. EVEN WHEN THE VEHICLE IS STATIONARY THERE IS A GRINDING, ALMOST LIKE THE WHEELS WANT TO FALL OFF. WE NEED THIS FIXED WE NEED HELP!!!!!

May 16, 2019

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

POWER STEERING WENT OUT WHILE DRIVING WITH NO WARNING SO THERE WAS A RECALL ON SOME BUT NOT ALL ESCAPES ON A CITY STREET WHILE I WAS TURNING AT AN INTERSECTION

Mar 22, 2019

STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS ON MY TO WORK ONE MORNING ENTERING THE INTERSTATE ON RAMP AND I LOST POWER STEERING WHICH ALMOST CAUSED ME TO HAVE AN ACCIDENT. MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. UPON TAKING IT TO MY LOCAL FORD DEALERSHIP THEY TOLD ME MY POWER STEERING TORQUE CONTROL MODULE WAS FAILING. THIS WAS A RECALL ON ESCAPES FROM 2008 / 2011, BUT THEY SAID MY PARTICULAR VIN WAS NOT PART OF THE RECALL??? UPON FURTHER INVESTIGATION MYSELF I'M SEEING WHERE NUMEROUS FORD OWNERS WERE HAVING THE SAME ISSUE AND LIKE MYSELF HAD TO PAY FOR THIS REPAIR OUT OF POCKET...NOT CHEAP I MAY ADD. IT SEEMS THAT SOMEONE WILL HAVE TO LOOSE THEIR LIFE AS A RESULT OF THIS DEFECT BEFORE A RECALL IS ISSUED FOR (ALL) MODELS IN THIS TIME FRAME... WHAT A HORRIBLE THING FOR FORD TO PUT THEIR CONSUMERS AND THEIR FAMILIES IN JEPORDY DUE TO THESE DEFECTIVE PARTS. I WOULD LIKE TO SEE FULL RECALL ON ALL MODELS BETWEEN THIS TIME FRAME. ALSO VEHICLES TO BE FIXED AT FORDS EXPENSE BEFORE SOMEONE LOOSES A LOVED ONE. AND REIMBURSE THOSE OF US WHO HAVE HAD IT FIXED AT OUR EXPENSE....

Jan 03, 2019

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

ON A SNOWY MORNING THE BRAKES WERE APPLIED NORMALLY AND THE SLIPPERY CONDITIONS CAUSED ANTI-LOCK BRAKES TO ACTIVATE. THEY SEEMED TO WORK NORMALLY, BUT AFTER THAT ACTIVATION THE BRAKE PEDAL FELT VERY SOFT AND WOULD NOT ENGAGE THE BRAKES UNTIL THE VERY END OF THE PEDAL TRAVEL. THE VEHICLE WOULD STILL STOP, BUT THE BRAKES WERE UNPREDICTABLE AND UNSAFE. THE PROBLEM WAS DIAGNOSED AS A BAD HYDRAULIC CONTROL UNIT (HCU) AND WAS REPLACED WITH THE ABS MODULE AS A UNIT ($1700). THE NEW UNIT REQUIRED REPROGRAMMING AND BLEEDING AT THE DEALERSHIP ($200). BECAUSE THIS IS A SAFETY COMPONENT WITHIN A REASONABLE MILEAGE (140,000 VEHICLE MILEAGE), THIS SHOULD BE ADDRESSED BY THE OEM WITH AT LEAST A TSB.

Nov 27, 2018

STEERING,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE LOW AIR VALVE SENSOR INDICATOR ILLUMINATED, INDICATING THAT ONE OF THE TIRES EXPERIENCED LOW AIR PRESSURE. MOMENTS LATER, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JONES FORD, 2410 OCEAN HWY 17 SOUTH, SUPPLY, NC) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 154,000. *TT*JB

Oct 16, 2018

STEERING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

HAPPENED THREE TIMES IN 20 MINUTES ON 08/16/2018: VEHICLE WAS IN MOTION EACH TIME, SUDDENLY AND WITHOUT WARNING ENGINE STOPPED, ALL WARNING LIGHTS LIT UP ON DASHBOARD AND LOST COMPLETE CONTROL OF STEERING, SPEED CONTROL. WHEELS LOCKED UP AND ALMOST CAUSED MULTIPLE ACCIDENTS. HAD TO PULL OVER AND TURN ON VEHICLE AGAIN.

Sep 16, 2018

SUSPENSION,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT BRAKES EXHIBITED AN ABNORMAL NOISE AND THE BRAKE PEDAL FAILED TO ENGAGE AND DISENGAGE. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE INDEPENDENT MECHANICS BLED THE BRAKE LINES AND REPLACED THE MASTER CYLINDER THREE TIMES, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION). TUSCALOOSA FORD (5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405, (205) 304-0719) STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND THE VEHICLE WAS TAKEN THERE FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 17, 2018

STEERING,AIR BAGS,STRUCTURE

1 complaint

'TAKATA RECALL' I WAS IN A CAR ACCIDENT JUNE 8TH 2018 WHERE MY SUV WAS TOTALED OUT. MY AIRBAGS DIDN'T DEPLOY SO I'M TRYING TO SEE WHAT HELP CAN I GET. I WAS MAKING PAYMENTS ON THE SUV. I HIT MY HEAD BAD NOW I SUFFER HEAD ISSUES THAT I'M GETTING TREATED FOR ALSO I HAD A PASSENGER WHO WAS HURT.

Jun 20, 2018

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

1. REAR LIFT GATE GLASS HINGE CORRODED AND SNAPPED OFF, LEAVING GLASS DANGEROUSLY HANGING ON ONE HINGE. 2. TRUNK INOPERABLE DUE TO TRUNK OPERATING VIA ELECTRIC PATCH AND NO LONGER RECEIVING ELECTRIC SIGNAL. 3. REAR PASSENGER SIDE WHEEL WELL EXTREMELY RUSTING.

Jun 18, 2018

WHEELS,SEATS,FUEL/PROPULSION SYSTEM

1 complaint

LEE AUTO SALES LIED TO ME. THEY SAID NOTHING IS WRONG WITH THE VEHICLE. AFTER PURCHASING THE VEHICLE I FOUND A BUNCH OF DEFECTS.

May 14, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

THE VEHICLE STALLS WHEN IDLING, EVEN IF ONLY FOR SECONDS AND SURGES FORWARD RANDOMLY WHILE TRAVELING ON THE ROADWAY. IT HAS STALLED ON ME UP TO 8-10 TIMES IN ONE TRIP FROM SCOTTSDALE TO PHOENIX. IT WILL STALL ROLLING TO A STOP AS WELL AND HAS STALLED ON BUSY ROADWAYS AND IN INTERSECTIONS, PUTTING ME IN GREAT DANGER. THIS HAS BEEN REPORTED T HUNDREDS OF OTHER DRIVERS WITH THE SAME VEHICLE AND SO FAR NO MECHANIC OR EVEN THE FORD DEALERSHIP CAN PIN POINT THE CAUSE. OTHER PEOPLE HAVE BEEN REPORTING THIS SAME ISSUE WITH THEIR CARS WITH ONLY 30,000 MILES AND OTHERS HAVE REPRTED THAT THE CAR STALLS AT HIGHWAY SPEEDS AND I AM NOW AFRAID IT WILL ESCALATE.

May 05, 2018

STEERING,WHEELS,SERVICE BRAKES

1 complaint

WHILE DRIVING THE STEERING WHEEL GETS STUCK AS IF I'M OUT OF POWER STEERING FLUID, WHICH IT'S NOT. ALSO, THE WHEELS ARE SHAKY AND FEEL LIKE THEIR ABOUT TO COME OFF. SOMEONE HIT MY VEHICLE AND IT COMPLETELY WENT OUT. NOW I'M PAYING FOR A RENTAL UNTIL GETS FIXED AND I'M PAYING FOR THE REPAIRS INSTEAD OF THE COMPANY.

Apr 04, 2018

Crash: 1

STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR CHECKED WITH MULTI METER AND WORKING PROPERLY. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS NOW. SOMETIMES IT WONT HAPPEN AT ALL OTHER TIMES IT IS CONSTANT ON THE DRIVES. MY RIDES ARE ANYWHERE BETWEEN 10-45 MINUTES.

Jan 12, 2018

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILED. WHILE MAKING RIGHT OR LEFT TURNS, THE STEERING FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE LOCAL FORD DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Aug 21, 2017

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

VEHICLE WOULD STALL OUT, ALL POWER LOSS DURING DRIVING. P2111 THROTTLE ISSUE. HAPPENED 3 TIMES. DURING ACCELERATION/DECELERATION (ESPECIALLY ON SLOPES) VEHICLE WOULD JUST LOSE ALL POWER. HAD TO STOP AND SHUT OFF IGNITION BEFORE IT WOULD WORK AGAIN.

Jul 13, 2017

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

ELECTRONIC THROTTLE BODY: DRIVING DOWN THE HIGHWAY THE VEHICLE LOST POWER, I WAS ABLE TO AVOID TRAFFIC AND MAKE IT SAFELY TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. A FEW DAYS LATER THIS HAPPENED AGAIN, FORTUNATELY ON A LESS CROWDED STREET.

Apr 27, 2017

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL I WAS DRIVING IN THE FAR LEFT LANE OF THE FREEWAY ON MY WAY TO WORK AND MY CAR SHUT OFF, SOMETIMES MY CARS DOES NOT START. I HAVE HAD ALTERNATOR, STARTER TESTED, AND THEY ARE GOOD, MY CAMSHAFT SENSOR REPLACED, IGNITION SWITCH REPLACED, SPARK PLUGS REPLACED, I KEEP A GOOD HANDLE ON MAINTENANCE UP, BUT MY CAR SHUTTING OFF WHILE I AM DRIVING AND SOMETIMES DON'T TURN ON AT ALL IS KEEP HAPPENING, MY STEERING WHEEL LOCKS UP, VERY HARD TO TURN, ALL COMPONENTS IN MY CAR DON'T COME ON, GEARS LIGHT POPS ON AND OFF, DASHBOARD LIGHT SOMETIME FLICKERS. I HAVE HAD MY BACK LIGHTS. AND IT CONTINUES TO HAPPEN. *TR

Dec 15, 2016

Crash: 1

Injuries: 8

SUSPENSION,WHEELS

1 complaint

HOY EN LA MAANA CAMBI LA RUEDA DE REPUESTO Y RESULTA QUE LA GATA SE AISL, CAY, VENTAJOSAMENTE NO ESTUVE BAJO EL VEHICULO, LA GATA NO SIRVE AHORA, PUDE HABER MUERTO A CAUSA DE ESTA FALLA DE FABRICA DEL ARTEFACTO. TERRIBLE EL PROBLEMA , EXIJO UNA SOLUCION.

Aug 24, 2016

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR AND STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ONBOARD DIAGNOSTIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER STATED THAT THE MASS AIR INDEX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, THE MAINTENANCE WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE ABS, LOW TIRE PRESSURE, TRACTION CONTROL, AND PARKING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 169,000. UPDATED 10/18/16*LJ *TR

Aug 17, 2016

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE NO POWER AND SURGING.

Aug 01, 2016

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,300. UPDATED 04/14/16*LJ *CN

Mar 14, 2016

SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

MY 2009 FORD ESCAPE HAS DIFFICULTY GETTING ENOUGH MOMENTUM TO ACCELERATE ON THE HIGHWAY, THIS IS A DAILY STRUGGLE. YESTERDAY I WAS TRYING TO PASS AN 18-WHEELER AS IT WAS DRIFTING INTO MY LANE; AS I EAGERLY PRESSED ON THE GAS MY CAR JUMPED AND CONTINUED TO COAST AT THE SAME SPEED. EARLIER THIS MONTH, I HAD TO DECELERATE FROM 40 MPH TO A FAIRLY ABRUPT STOP AND MY CAR WAS UNABLE TO. I JUST HAD MY BRAKE PADS REPLACED SO I KNEW THAT WASN'T THE PROBLEM, MY CAR JOLTED A TOTAL OF 7 TIMES BEFORE COMING TO A COMPLETE STOP. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. EVERY TIME I DRIVE MY CAR IT SOUNDS LIKE ITS GOING TO FALL APART, THE RATTLING COMING FROM THE SUSPENSION IS CONSTANT. I GET MY FORD ESCAPE CHECKED UP EVERY MONTH, BECAUSE OF ALL THE PROBLEMS I HAVE. THIS CAR IS A HAZARD TO MY SAFETY, AND I DO NOT FEEL COMFORTABLE DRIVING IN THIS ROLLING PLASTIC DEATH TRAP. IT'S INFURIATING THAT THE GOVERNMENT CLAIMS A DEFECTIVE ELECTRONIC THROTTLE BODY TO BE NOT HARMFUL ENOUGH TO HAVE A RECALL. I COULD HAVE DIED FROM IN BOTH INSTANCES WHICH I SPECIFIED IN THIS COMPLAINT, SOMETHING NEEDS TO BE DONE ABOUT THIS.

Nov 23, 2015

ELECTRICAL SYSTEM,AIR BAGS,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE TRACTION CONTROL, ABS, AIR BAG, AND EAS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CLOCK SPRING WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Sep 04, 2015

EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

WHEN DRIVING THE TRACTION CONTROL LIGHT, BRAKE LIGHT, AND ABS LIGHT CAME ON. THESE LIGHT WILL NOT GO OUT. TAKING IT TO A MECHANIC, THEY TELL ME IT IS THE ABS MODULE. THE TEST COST $100. TO REPLACE THE MODULE WILL COST $1395. SHOULD THIS NOT BE A WARRANTED ITEM FOR SAFETY? THE SHOP TOLD ME THAT THE ABS AND TRACTION CONTROL WILL NOT WORK UNTIL THE MODULE IS REPLACED.

Aug 03, 2015

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

DRIVING TO WORK WHICH IS ABOUT 2 MILES FROM WHERE I AM LOCATED AT. MY CAR SUDDENLY LOSES POWER, THE RADIO IS STILL WORKING, A/C IS STILL WORKING AS WELL AS THE ENGINE BUT I WAS NOT GETTING NO ACCELERATION AT ALL AND TO TOP IT ALL OFF, MY STEERING WHEEL LOCKED ON ME AND 3 LIGHTS ON THE DASHBOARD ILLUMINATED: WRENCH LIGHT, OIL AND ENGINE LIGHT. I GOT THE ENGINE LIGHT FIXED THE OTHER WEEK AS WELL AS AN OIL CHANGE SEVERAL WEEKS BACK AND THE WRENCH WAS THE FIRST FOR ME. I DONE SOME RESEARCH AND I SEE THAT I AM NOT THE ONLY CUSTOMER WITH A FORD ESCAPE WITH THIS PROBLEM. I CALLED DIFFERENT MECHANICS, SOME SAY ITS THE ALTERNATOR OR IT COULD BE THE THROTTLE BODY, BUT EITHER WAY I AM SCREWED BECAUSE FORD CHARGES AN ARM AND A LEG TO FIX THE PROBLEM, BUT DOES NOT REFUND YOU IF THE PROBLEM CONTINUES TO PERSIST. I CALLED MY LOCAL FORD DEALERSHIP IN FT. MYERS, FL AND THEY TOLD ME TO MAKE AN APPOINTMENT AND PAY A $100 FOR A DIAGNOSTIC TOO SEE WHAT THE PROBLEM COULD BE, MY ISSUE IS THAT I AM AFRAID THAT I CAN NOT EVEN MAKE IT TO THE DEALERSHIP AND I END UP IN AN ACCIDENT OR I PAY A $100 FOR THEM TOO TELL ME THAT THERE IS NOTHING WRONG WITH MY CAR(SOMETHING FORD IS KNOWN FOR). I HOPE SOMETHING IS GETTING DONE WITH THIS PROBLEM, IF NOT FORD IS GOING TO LOSE ITS CUSTOMERS AND IF SO I AM GOING TO SWITCH OVER TO DODGE.

May 28, 2015

SERVICE BRAKES,ENGINE

1 complaint

BRAKE AT A LIGHT OR STOP SIGN AT LEAST 3 TIMES WHEN 2009 FORD ESCAPE XLT WANTED TO ACCELERATE. *TR

Feb 19, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ENTERING A PARKING SPACE IN A GROCERY STORE LOT. WHEN I APPLIED THE BRAKES IT SEEMED I GOT A SIMUTANEUS ENGINE ACCELERATION AND THE CAR SURGED FORWARD HITTING THE FACING CAR. *TR

Nov 08, 2014

Crash: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

VEHICLE HAS HAD ISSUES WITH THE DASHBOARD GAUGES LOCKING UP WHILE DRIVING, TOOK TO FORD DEALERSHIP AND THEY COULD NOT IDENTIFY CAUSE OF ISSUE. IF I HIT THE DASH IT GAUGES WOULD START TO WORK AGAIN. WHEN GAUGES WERE NOT WORKING, A/C WOULD STOP WORKING AS WELL. MOST CONCERNING IS THE LAST TWO DAYS MY CAR HAS STOPPED ACCELERATING WHILE DRIVING IT, I CAN PUT THE GAS ALL THE WAY TO THE FLOOR AND IT STILL WON'T ACCELERATE. DURING THAT TIME A/C STOPS BLOWING COOL AIR AND IF I APPLY MY BRAKES THE ENTIRE CAR WILL START TO SHAKE AS IF IT IS GOING TO DIE. I TURN OFF THE CAR AND RESTART IT AND IT RUNS FINE, HOWEVER IT DOES TAKE A SEC LONGER TO TURN OVER WHEN I START IT AT THAT POINT. I AM TAKING IT TO HAVE IT LOOKED AT TODAY. I HAVE HAD MULTIPLE REPAIRS TO THIS VEHICLE PERTAINING TO THE SENSORS. *TR

Sep 26, 2014

STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE STALLED ABOUT 2 WEEKS AGO. OIL CHANGE LIGHT AND LOW TIRE PRESSURE LIGHT CAME ON A WEEK LATER. HAD MAINTENANCE DONE A WEEK LATER. I WAS NOT NOTIFIED ABOUT ANY RECALLS. NOTICED THAT THE STEERING WHEEL WAS REALLY LOOSE AFTER ROTATE AND BALANCE WAS DONE. TOOK CAR TO DEALERSHIP AND REPORTED ISSUE WITH STEERING. DEALERSHIP STATED THAT IT MAY NEED ALIGNMENT BUT COULD NOT DO SERVICE UNTIL NEXT WEEK. PUT GAS IN CAR AND VEHICLE STALLED. BATTERY AND OIL LIGHT CAME ON. AFTER A FEW MORE TIMES WAS ABLE TO GET IT STARTED. STALLED AGAIN STALLED AGAIN AT STOP LIGHT. MADE IT TO AUTO PARTS SHOP AND PUT FUEL INJECTION FLUID IN TANK. CAR STALLED. FINALLY STARTED AGAIN. MADE IT TO REPAIR SHOP. DID DIAGNOSTIC TESTS NO CODES REPORTED. THEY EXAMINED THE FUEL AND IT WAS GOOD. THEY GUESSED THAT THE FUEL PUMP MAY NEED REPLACING. I RESEARCHED RECALLS ON MY VIN AND FOUND THAT THERE ARE 2 RECALLS ON THE VEHICLE THAT WERE NEVER PERFORMED. PURCHASED VEHICLE IN MAY. NEVER RECEIVED RECALL NOTICES. REPAIR SHOPS AND DEALERSHIPS ARE NOT CHECKING FOR RECALLS WHEN DIAGNOSING PROBLEMS. *TR

Sep 21, 2014

AIR BAGS,SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE SAFETY BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT HER CHEST AGAINST THE STEERING WHEEL AND THE AIR BAGS FAILED TO DEPLOY. ALSO, THE CONTACT STATED THAT AFTER THE CRASH, THE VEHICLE WAS SHIFT INTO THE PARK POSITION AND THE VEHICLE CONTINUED TO MOVE. THE FIRE DEPARTMENT HAD TO PUT WOODEN BLOCKS AROUND THE TIRES IN ORDER TO STOP THE VEHICLE FROM MOVING. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND CONTUSIONS TO THE SPINE, NECK, SHOULDER AND KNEES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

Sep 04, 2014

Crash: 1

Injuries: 1

STRUCTURE,VEHICLE SPEED CONTROL,WHEELS

1 complaint

THERE IS A KNOWN THROTTLE BODY ISSUE WITH THE FORD ESCAPE 2009, WHERE THE TRUCK GOES INTO "LIMP MODE" INDICATED BY AN ILLUMINATED WRENCH. I HAD JUST TAKEN IT IN FOR THIS ISSUE, FORD ONLY DID THE RECALIBRATION AND DID NOT REPLACE THE DEFECTIVE THROTTLE BODY. THE NEXT DAY WHILE IN THE PARKING LOT AT MY WORK, THE VEHICLE WENT INTO "WRENCH MODE" OR "ENHANCED LIMP MODE (SINCE THE RECALIBRATION)" AND LURCHED INTO A CEMENT PILLAR CAUSING SEVERE DAMAGE TO THE FRONT RIGHT SIDE OF MY VEHICLE. DAMAGE WAS ~$5K, RENTAL CAR $500, DEDUCTIBLE $100, HIGHER INSURANCE, STRUCTURAL DAMAGE TO THE VEHICLE (PERMANENT LOSS OF VALUE). *TR

Aug 19, 2014

Crash: 1

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

IT LAID OVER AND WAS POWERLESS. IT ALSO WAS SPUTTERING BEFORE THE CAR LAID OVER. *TR

Aug 06, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

MY FAMILY WERE RETURNING FROM VACATION WHEN THE CAR DECELERATED WITH NO WARNING. WE WERE ON THE INTERSTATE AND WE WERE INCHES FROM BEING REAR ENDED BY THE UPCOMING TRAFFIC. I HAVE BEEN TOLD THE ISSUE IS WITH THE THROTTLE BODY AND THAT IT IS NOT BEING RECALLED BECAUSE YOU CAN STILL DRIVE IT. HOW ABOUT YOU TELL THAT TO MY TERRIFIED GIRLS (AGES 6 AND UNDER) THAT IT IS SAFE TO HAVE CARS AND TRUCKS FLYING PAST YOU AT 70 MPH AND YOU CAN'T ACCELERATE TO MOVE OUT OF THE WAY QUICK ENOUGH. A MONTH LATER, THE SAME THING HAPPENED TO MY WIFE RETURNING FROM WORK. THAT'S TWICE IN 2 MONTHS. WE HAVE ONLY THE ONE CAR AND HAVE NOT BEEN ON VACATION FOR FEAR OF THE CAR DECELERATING. I GUESS INSTEAD OF BEING IN THE BUSINESS OF PREVENTING ACCIDENTS, PEOPLE HAVE TO DIE FIRST BEFORE ANYTHING WILL BE DONE TO PROTECT CONSUMERS. *TR

Jun 24, 2014

STEERING,VEHICLE SPEED CONTROL

1 complaint

SEEMS TO ACCELERATE UNPREDICTABLY WHEN TURNING. NO INCIDENTS YET, BUT CONCERNING. ALSO, MY MECHANIC SAYS THE STEERING MOTOR IS LEAKING. MY FORD WAS MADE IN MISSOURI. I DO NOT KNOW IF THIS RELATED TO THE RECALL OF ESCAPES MADE IN KANSAS. *TR

May 30, 2014

EQUIPMENT ADAPTIVE/MOBILITY,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

P2111, THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN, I HAD TO DRIVE TO AN AUTO ZONE TO GET THIS CODE WHILE THE CAR WAS IN THIS CONDITION. OTHERWISE THESE WAS NO ERROR CODE RECORDED. THE ENGINE RUN AT AN IDLE AND WILL NOT ACCELERATE WHEN ACCELERATOR IS DEPRESSED. *JS

Apr 29, 2014

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

WHILE COMING TO A STOP AT A MAJOR INTERSECTION WITH A CAR IN FRONT OF ME, MY 2009 FORD ESCAPE SUDDENLY ACCELERATED AND WOULD NOT STOP, DESPITE MY FRANTIC EFFORTS TO BRAKE THE CAR; I SWERVED TO MY RIGHT, WENT THROUGH 6 INCHES OF SNOW ON GRASS CURB AND THEN WENT UP A 5 FT. ICE BANK, WHERE MY WHEELS JAMMED IN THE ICE AND I STOPPED, SITTING AT NEARLY A 45 DEGREE ANGLE, 5 FT. ABOVE THE ROAD. MY FRONT BUMPER WAS MANGLED IN THE ICE BANK AND MY PASSENGER-SIDE MIRROR WAS BROKEN OFF BY A STOP SIGN. IF NOT FOR THE SNOW BANK, I WOULD HAVE CONTINUED INTO THE VERY BUSY INTERSECTION, WHERE I AND OTHER DRIVERS WOULD HAVE UNDOUBTEDLY BEEN INJURED OR KILLED. I WANT TO EMPHASIZE THAT DESPITE HITTING THE BRAKE, THE CAR WITH UNINTENDED ACCELERATION PROBLEM, DID NOT STOP, IT KEPT GOING UNTIL HITTING THE SNOW-ICE BANK. *TR

Mar 23, 2014

Crash: 1

STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

WHILE DRIVING THE VEHICLE I SUDDENLY LOST POWER AND WRENCH AND ENGINE LIGHT CAME ON. I WAS ABLE TO TURN THE CAR BACK ON AFTER A COMPLETE STOP. CAR WAS TAKEN IMMEDIATELY TO FORD AND THEY SAID NOTHING WRONG WITH IT AND IF IT HAPPENS AGAIN BRING IT IN. AFTER MULTIPLE TIMES ON CITY STREETS AND INTERSTATES WHICH I FEARED FOR MY LIFE, THE CAR WOULD HAVE NO POWER AND THE ENGINE WOULD NOT ACCELERATE WHEN I WOULD STEP ON GAS. HAD TO SHUT THE ENGINE OFF AND RESTART TO MAKE ANYTHING WORK. AFTER THAT I TOOK IT TO FORD AGAIN AND THIS TIME THEY REPLACED THROTTLE BODY-AIR INTAKE WHICH THEY SAID THERE WERE OTHER VEHICLES WITH SIMILAR ISSUES. I HAD TO PAY OUT OF POCKET DUE TO OUT OF WARRANTY BUT THEY SURELY KNOW THERE IS A DEFECT THERE IN THE THROTTLE BOTTLE AND CERTAINLY AN ENDANGERMENT TO THOSE DRIVING THE VEHICLE AND TO THOSE AROUND THEM. *TR

Feb 15, 2014

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

2009 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHEN HE TOOK THE VEHICLE TO THE DEALER, FOR A REGULARLY SCHEDULED OIL CHANGE, HE WAS SHOCKED TO HEAR HE NEEDED BRAKE PADS AND ROTORS. A WEEK LATER, THE VEHICLE HAD TO BE TOWED TO THE REPAIR, TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3,400.

Feb 10, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

DRIVING AND VEHICLE KEPT ACTING LIKE IT WAS STALLING WHILE TRYING TO DRIVE. KNEW THAT THE GAS WAS NOT LOW, SO WASN'T SURE WHAT THE ISSUE WAS. MADE IT TO DESTINATION AND CALLED MECHANIC. BROUGHT IT IN TO THE SHOP, STILL WITH INTERMITTENT STALLING WHILE DRIVING. RAN A TEST AND SAID THAT THE THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN - THIS HAS SEEMED TO BE A PROBLEM WITH FORD ESCAPE VEHICLES. GOT IT FIXED WITH NO INCIDENTS, BUT COULD HAVE BEEN WORSE. *TR

Nov 08, 2013

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WE HAVE BEEN HAVING ISSUES WITH THE CAR SINCE AUGUST OF 2013. THE CAR WOULD LOSE POWER WHILE DRIVING SLOWING DOWN TO A CRAWL WITHOUT NOTICE. THIS ISSUE HAPPENED ABOUT 5 TIMES SINCE THAT OCCURRENCE. CAR HAS BEEN IN THE SHOP 5 TIMES SINCE THAT TIME WITH ABOUT $2000 IN REPAIR BILLS THAT INCLUDED ENGINE WORK, NEW BATTERY, NEW ALTERNATOR, ETC. THE CAR WAS TOWED EACH TIME TO MONGOS AUTO REPAIR IN CINNAMINSON NJ. ON THIS OCCURRENCE I DID A GOOGLE SEARCH AND FOUND THAT THIS MODEL IS HAVING COMMON PROBLEMS AS PER THE ABOVE AND THE THROTTLE BODY NEEDS TO BE REPLACED TO REPAIR THE ISSUE. MONGOS CHECKED AND THERE WAS A RECALL BY FORD TO REPAIR THIS ISSUE. WE NEVER RECEIVED A RECALL NOTICE FROM FORD. WE WERE INFORMED IT WOULD HAVE BEEN COVERED UNDER THE DRIVE TRAIN WARRANTY IF THE CAR HAD 60,000 MILES OR LESS. MY WIFE DRIVES THE VEHICLE AND WAS PUT INTO VERY DANGEROUS SITUATIONS DUE TO THIS FAULTY DEFECT IN MANUFACTURING. CAN I CONTACT SOMEONE ABOUT NEVER RECEIVING THE RECALL AND GET REIMBURSED FOR THE $2000 IN REPAIRS PLUS THE NEW BILL TO REPLACE THE THROTTLE BODY? *TR

Oct 17, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

FAULTY ELECTRONIC THROTTLE BODY VEHICLE LOST POWER TWICE WHILE MY WIFE WAS DRIVING HOME - EXTREMELY DANGEROUS SITUATION. ENGINE REMAINED RUNNING BUT ALL POWER LOST. HAD VEHICLE TOWED TO FORD IN HOPES THE REPAIR WOULD BE COVERED UNDER EXTENDED POWERTRAIN WARRANTY OR VIA TECHNICAL SERVICE BULLETIN. NO . . . . THIS IS ASTOUNDING TO ME - A QUICK GOOGLE SEARCH WILL TELL YOU THERE ARE MANY ISSUES WITH THIS PART ACROSS MULTIPLE FORD MODELS. THIS WAS A $340 REPAIR, FOR A FAULTY PART, AND ONE WHICH PUTS PEOPLE IN POTENTIALLY EXTREME DANGER. PLEASE CONCLUDE YOUR INVESTIGATION ASAP. *TR

Oct 02, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

1 complaint

I BOUGHT MY CAR NEW IN 2009. SUMMER OF 2011, IT STARTED DYING WHEN STOPPED AT RED LIGHTS OR ANY STOPS. IT DID THIS MOSTLY WHEN IT WAS .25 TANK OF GAS OR LESS AND THE WARMER THE WEATHER. I TOOK IT TO THREE DIFFERENT MECHANICS AND NO ONE COULD FIGURE OUT WHAT WAS TRULY WRONG. WHEN THEY PLUGGED IT IN ALL IT SAYS IS EMISSION PROBLEM. IT HAPPENED SO INCONSISTENTLY IT WAS HARD TO EXPLAIN OR DIAGNOSE. I HAD FORD REPLACE A VAPOR SENSOR OF SOME SORT IN SUMMER OF 2012 WHEN IT WAS DOING IT AGAIN. IT HAS NEVER RAN THE SAME SINCE 2011 WHEN I FIRST HAD PROBLEMS. NOW IT IS LOSING POWER AS I DRIVE DOWN THE ROAD. IT LOSES POWER COMPLETELY, YOU PUSH THE GAS AND THERE IS NOTHING AND I HAVE TO PULL OVER OR LET IT ROLL TO A STOP AND IT JERKS OR DIES. I AM TAKING IT TO FORD SERVICE TOMORROW AND ONCE IT IS FIXED I AM TRADING IT IN AND NOT BUYING ANOTHER FORD AGAIN. *JB

Sep 03, 2013

POWER TRAIN,STRUCTURE,ENGINE

1 complaint

I WAS MERGING OFF OF AN EXIT RAMP. I SLOWED DOWN SO I CAN ENTER TRAFFIC, AND THEN WHEN I ACCELERATED, THE CAR HESITATED/LAGGED BEFORE SURGING ME FORWARD. THIS PROBLEM OCCURS OFTEN AND HAS ALMOST CAUSED AN ACCIDENT. SOMETIMES IT WILL HAPPEN WHEN I'M COMPLETELY STOPPED AND THEN ACCELERATE, OR GOING UP A HILL. *TR

Aug 14, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CAME OFF FREEWAY ON MULTIPLE OCCASIONS AFTER DOING 70 MPH. STOPPED. TRAFFIC WAS CLEAR. WENT TO ACCELERATE AND SEVERE HESITATION. HAVE ALSO HAD MANY TIMES WHERE ACCELERATING WITH VEHICLE AND IT WILL HESITATE AND THEN SURGE. *TR

Aug 02, 2013

FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING ON A TWO LANE RT, SPEED LIMIT 55MPH AT 9PM, NO LIGHTING ALONG RT, ACCELERATING TO KEEP UP SPEED GOING UP A HILL, THE CAR STARTED TO SLOW DOWN. PULLING OVER TO MY RIGHT (OFF THE ROAD ) PUTTING ON MY FLASHERS, WAS NOW AT A COMPLETE STOP WAS HIT IN REAR LEFT DOING DAMAGE TO MY CAR AND THE CAR THAT HIT ME.THE CAR THAT HIT ME LEFT THE SEEN OF THE ACCIDENT. NO WARNING THIS WAS GOING TO HAPPEN.TOWED CAR TO A FORD DEALER AND HAD FIXED, INTERNAL THROTTLE BODY FAILURE, LUCKY TO BE ALIVE. *TR

Jul 29, 2013

Crash: 1

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

LOST POWER WHILE DRIVING, APPLIED PRESSURE TO THE ACCELERATOR AND NOTHING.AFTER A YEAR OF INTERMITTENT PROBLEMS WITH THIS I TOOK IT INTO FORD DEALERSHIP AND THEY DIAGNOSED A FAULTY THROTTLE BODY....TROUBLE CODE P 2111 .DIAGNOSTIC TROUBLE CODES (DTC) P2111, THROTTLE BODY STUCK OPEN. ITS COST ME US$275. I THINK FORD MUST BE ASSUME THE COST BECAUSE IS CAR FAILURE FROM FABRIC. LET ME KNOW ABOUT THE RECALL FOR THE NHTSA ACTION NUMBER : DP12006. *TR

Jun 10, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,ENGINE

1 complaint

WE HAVE HAD PROBLEMS WITH THIS VEHICLE FROM DAY ONE. CURRENTLY THE BIG ISSUE IS THE THROTTLE BODY (WHICH I'VE SEEN HAS BEEN A PROBLEM WITH ALL THE FORD ESCAPES). ALSO THE MASS AIR FLOW SYSTEM, HEATING/AIR, AND SECURITY SYSTEM (ALSO IT HAS A PROBLEM NOT STARTING---NOT SURE IF THAT'S ALSO THROTTLE BODY). IS THIS BEING RECALLED? *TR

Jun 08, 2013

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I HAD TO GET THE THROTTLE BODY REPLACED ON MY 2009 ESCAPE BECAUSE THE CAR ENGINE WOULD DISENGAGE AND THE GAS PEDAL WOULD STOP WORKING. THE CAR WOULD COAST TO A STOP AND I WOULD HAVE TO SHUT IT OFF AND CUT IT BACK ON TO GET IT TO RE-ENGAGE. THIS HAPPENED EVER COUPLE OF DAYS FOR A FEW WEEKS AND THEN I TOOK IT TO THE DEALER. THE DEALER HAS HAD MY CAR FOR ALMOST A MONTH AND CLAIMS THAT THERE WAS A BAD PRODUCTION BATCH THAT CAUSED A NATIONAL BACKLOG OF PARTS. THE CALL CENTER HAS BEEN UNRESPONSIVE AND FORD IS CLAIMING THAT I HAVE TO PAY FULL PRICE FOR THE PART EVEN THOUGH I HAVE BEEN WITHOUT A CAR FOR NEARLY A MONTH. *TR

Jun 05, 2013

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY

1 complaint

AS I WAS DRIVING, THE ACCELERATOR PEDAL SUDDENLY STOPPED RESPONDING AND THE WRENCH AND CHECK ENGINE LIGHTS CAME ON. I WAS ABLE TO PULL OVER AND PUT ON THE HAZARD LIGHTS. AFTER TURNING THE ENGINE OFF AND RESTARTING, THE ACCELERATOR PEDAL RESPONDED AGAIN AND I WAS ABLE TO DRIVE FOR A SHORT WHILE BEFORE IT FAILED AGAIN. THIS WAS VERY DANGEROUS. I REPEATED THIS CYCLE UNTIL I WAS ABLE TO GET THE CAR TO THE DEALERSHIP, WHERE I WAS NOTIFIED THAT THE CODES INDICATED A FAULTY THROTTLE BODY. THE DEALERSHIP HAS ADVISED THE PART IS ON BACKORDER AND WON'T BE AVAILABLE FOR AT LEAST TWO WEEKS, WHICH MEANS I WON'T BE ABLE TO DRIVE THE CAR (THE EXTENDED WARRANTY DOES NOT PROVIDE A RENTAL DUE TO BACKORDERED PARTS). THIS IS NOW VERY INCONVENIENT. PLEASE NOTE THAT THE TRANSMISSION WAS ALREADY COMPLETELY REPLACED ON THIS VEHICLE AT AROUND 30K MILES, ALONG WITH A FAILED POWER WINDOW MOTOR, REAR GLASS HATCH SEALS, ETC. *TR

Jun 04, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

TRUCK FAILED TO ACCELERATE FROM A RED LIGHT, WITH PEDAL COMPLETELY ENGAGED. HAD CONTINUED LOSS POWER/THRUST WHEN I PUSH THE GAS. THIS HAPPENS SO OFTEN NOW, I AM NOT COMFORTABLE DRIVING IN HEAVY TRAFFIC AS I NEVER KNOW IF I'LL BE ABLE TO ACCELERATE. SUNDAY AFTER FINALLY GETTING HOME, I WAS UNABLE TO GET IT TO STAY CRANKED WHEN I DEPRESS THE GAS PEDAL TO REVERSE. THIS LOSS OF POWER WAS EXUBERATED BY HAVING THE A/C RUNNING. FIRST THE TIMING COVER LEAKS AT 22, 761, THEN A PULLEY FALLS OFF THE ENGINE AT 40,149 SPRAYING OIL ALL OVER MY INTERIOR VIA THE A/C. AFTER THE PULLEY WAS REPLACED THE CAR WOULD IDLE HIGH AND THEN STARTED JERKING AS IF IT WANTED TO STALL, TOOK TO FORD DEALERSHIP AND WAS TOLD THERE WERE NO CODES, FINALLY HAD THE TECH DRIVE WITH ME AND HE FELT THE JERKING. AFTER THREE VISITS FOR THIS, IN NOVEMBER 2012 AT 50,000 I WAS AM TOLD THE COIL PACK NEEDS TO BE REPLACED, NOW AT 55, 063 MILES I AM TOLD IT IS THE THROTTLE BODY THAT NEEDS TO BE REPLACED? I THINK I WAS SOLD A LEMON AND IN THE STATE OF FLORIDA THAT'S ILLEGAL. WHAT IF I AM REAR ENDED DUE TO THE HORRIBLE CRAFTSMANSHIP OF YOUR PRODUCT?

May 16, 2013

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE STALLED WHEN ATTEMPTING TO ACCELERATE AFTER STOPPING AT A LIGHT. VEHICLE WOULD MOVE APPROXIMATELY 3 MPH. WRENCH SYMBOL AND ENGINE SYMBOL LIT UP IN THE DISPLAY AREA. DROVE (VERY SLOWLY) VEHICLE INTO A PARKING LOT. SHUT OFF VEHICLE, RESTARTED IT, AND DID NOT GET ENGINE "REV" WHEN DEPRESSING GAS PEDAL. APPROXIMATELY 30 MINUTES LATER, THE VEHICLE STARTED AND OPERATED NORMALLY. HAD VEHICLE TOWED TO REPAIR SHOP (DIDN'T TRUST IT TO DRIVE IT). SHOP INSPECTED THE VEHICLE IN A NUMBER OF WAYS THE NEXT DAY AND COULD NOT REPRODUCE OR IDENTIFY THE PROBLEM. THEY SAID THAT THE ON-BOARD EVENT RECORDER DID NOT RECORD AN EVENT. THAT WAS THE FIRST INCIDENT. THE 2ND AND 3RD INCIDENTS OCCURRED TODAY, APRIL 24 2013. VEHICLE AGAIN STALLED WHILE ATTEMPTING TO ACCELERATE AT AN INTERSECTION. WRENCH SYMBOL AND ENGINE SYMBOL LIT UP IN DISPLAY AREA. PULLED INTO A PARKING LOT, SHUT OFF VEHICLE, AND THEN IT STARTED AGAIN AND RAN. ABOUT 2 MINUTES LATER, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 40 MPH. AGAIN PULLED OFF THE MAIN ROAD AND RESTARTED THE VEHICLE. WAS ABLE TO DRIVE IT THE REMAINING 3-5 MINUTES TO GET HOME. *TR

Apr 24, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

CAR STALLED WHILE MOVING FORWARD AFTER BACKING OUT OF PARKING SPACE. CAR HAD OPERATED FOR 15 MINUTES BEFORE PULLING INTO SPACE, THEN IMMEDIATELY BACKING OUT WITHOUT STOPPING ENGINE. FOR APPROXIMATELY A YEAR AND ONE HALF YELLOW SERVICE ENGINE LIGHT INTERMITTENTLY COMES ON THEN GOES OFF AFTER FEW DRIVING CYCLES. CAR ALSO HESITATES AND JERKS DURING ACCELERATION RANDOMLY AND FREQUENTLY. SERVICE DEPT OF USED CAR DEALER WHERE PURCHASED CAR HAS DETECTED NO DEFECTS AND HAS NOT REPLICATED PROBLEM WHEN CAR LEFT AT SHOP. *TR

Mar 18, 2013

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING ON THE HIGHWAY THE CAR LOST POWER AND LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD SAFELY. THE ENGINE WAS RUNNING AND EVERYTHING APPEARED TO BE FUNCTIONING PROPERLY. SINCE THE CAR WAS NO LONGER UNDER WARRANTY, I BROUGHT IT TO A REPAIR SHOP AND THEY WERE NOT ABLE TO REPRODUCE THE FAILURE. WHEN I BROUGHT THE CAR TO THE FORD DEALERSHIP THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND REPLACED THE "DRIVE-BY-WIRE" PART; THE SERVICE REPRESENTATIVE MENTIONED THAT THEY HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE. *TR

Feb 26, 2013

SUSPENSION,POWER TRAIN,ENGINE

1 complaint

IN FEBRUARY 2012 (MILEAGE APPROX 32900), I EXPERIENCED JERKING UPON ACCELERATING AS MY 2009 FORD ESCAPE WAS CHANGING GEARS. THE DEALER ASSESSED IT AS A COMPUTER MALFUNCTION AND REPROGRAMMED THE COMPUTER. MY WIFE AND I HAVE HAD INTERMITTENT PROBLEMS WITH JERKING UPON ACCELERATING SINCE. THEN, ON 10/20/2012 (MILEAGE APPROX 38000), THE VEHICLE STALLED WHEN MY WIFE WAS ACCELERATING TO ENTER TRAFFIC ON THE INTERSTATE HIGHWAY. THANKFULLY, SHE WAS ABLE TO GET OUT OF TRAFFIC WITHOUT GETTING HIT, AND SHE AND OUR 18 MONTH OLD ARE OK. THE DEALERSHIP IS REPLACING THE THROTTLE BODY. NOT ONLY WAS ACCELERATION A PROBLEM, THE SEALS ON THE FRONT AXLE BROKE AND SPILLED AXLE FLUID ON THE DRIVERS SIDE, SO THE DEALER IS REFILLING THE AXLE FLUID AND REPLACING THE SEALS. *TR

Oct 23, 2012

LATCHES/LOCKS/LINKAGES

1 complaint

I BOUGHT THE FORD ESCAPE IN 2009. THE MODEL HAD A RECALL ON THE MODEL FROM 2001 TO 2005 REGARDING TO THE BACK DOOR LOCK DEFECT. FORD ISSUED RECALL ON MARCH 31, 2005. HOWEVER, THE SAME PROBLEM HAPPENS TO THE LATER ESCAPE MODEL AND NO RECALL IS MADE. THE PROBLEM STILL EXISTS. THE OLD NHTSA COMPLAINT ID IS 04V602000. I REQUEST THAT NHTSA LOOK INTO IT. *TR

Aug 23, 2012

EXTERIOR LIGHTING

1 complaint

LIGHT BULBS (BRAKE, TURN SIGNAL, 3RD BRAKE LIGHT) ARE BURNING OUT AFTER ONLY A SHORT TIME. APPEARS TO BE BURN MARKS NEAR BASE OF BULB, SEEMS THEY ARE BURNING TOO HOT/TOO MUCH CURRENT. THESE BULBS WERE ONLY 2 YEARS OLD, WITH 22000 MILES ON VEHICLE. BOTH REAR BRAKE/TURN SIGNAL PART OF THE 3157 BULBS BURNED OUT. ONE OF THE BULBS IN THE 3RD BRAKE LIGHT BURNED OUT ALREADY. I REPLACED THE 2 BRAKE/TURN SIGNAL BULBS MYSELF AND TO PASS INSPECTION, HAD TO HAVE DEALER REPLACE 1 OF THE 3RD BRAKE BULBS THAT WAS BURNED OUT, WHICH WAS OUTRAGEOUSLY EXPENSIVE. ($20). *TR

Jun 27, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

LETTER FROM CONGRESSMAN BROWN ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER 2009 FORD ESCAPE; SHE HAS AN ARBITRATION DATE ON JUNE 28 IN COLUMBUS, OHIO; PLEASE RESPOND DIRECTLY TO THE CLEVELAND OFFICE *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER ON FIVE OCCASIONS BECAUSE THE VEHICLE WOULD JUMP/LUNGE WHILE ENGAGING IT INTO DRIVE OR REVERSE. WITHIN THE LAST YEAR, THE VEHICLE BEGAN TO LUNG/JUMP WHILE DRIVING DOWN THE HIGHWAY. THE VEHICLE HAS ALSO BEEN TO THE DEALER SIX TIMES FOR A REAR LEAKING WINDOW. THE WEATHER STRIPING WAS REPLACED, BUT THE LEAK CONTINUED. RECENTLY, WHEN THE CONSUMER FILLED THE GAS TANK, IT ONLY REGISTERED A HALF TANK. ALSO, THERE WAS A VIBRATION COMING FROM THE VEHICLE WHILE DRIVING 25 MPH. *JB

Jun 21, 2011

POWER TRAIN,EQUIPMENT

1 complaint

I PURCHASED A 2009 FORD ESCAPE IN JUNE OF 2009. IN FEBRUARY OF 2010, I HAD ISSUES WITH THE TRANSMISSION "SLIPPING" AND "JERKING" WHILE IN TRANSMISSION. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND WAS INFORMED MY TRANSMISSION HAD FAILED, AND THEY HAD INFORMED ME THEY HAD INSTALLED A BRAND NEW TRANSMISSION. SEPTEMBER 8TH, 2010 MY VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS WITH THE BRAND NEW TRANSMISSION THAT WAS REPLACED IN MARCH, AT LESS THAN 30,000 MILES CURRENTLY ON MY ODOMETER. TOOK THE VEHICLE TO THE DEALERSHIP SEPTEMBER 10TH AND THEY INFORMED ME ON SEPTEMBER 12TH, THAT IT IS INDEED TRANSMISSION FAILURE, AND THE TRANSMISSION WILL MORE THAN LIKELY NEED TO BE REPLACED. I AM UPSET THAT THIS VEHICLE CONTINUES TO HAVE TRANSMISSION CONCERNS. *TR

Sep 14, 2010

EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING UNIT ACTIVATED, WHITE FLAKES BEGAN TO BLOW FROM THE VENTILATION. THE FAILURE RECURRED WHENEVER THE AIR CONDITIONING UNIT WAS OPERATED. THE FLAKES WERE BLOWN INTO THE CONTACT'S EYES, OBSTRUCTING HER VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE RECURRED WITHIN ONE WEEK. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER TWICE FOR REPAIRS. AFTER THE SECOND REPAIR THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 13,450.

Aug 26, 2010

TIRES

1 complaint

TIRE PRESSURE MONITORING SYSTEM FAILURE ON VEHICLE. TPMS CAME ON, I CHECKED TIRES AND SYSTEM WENT OFF. LATER SYSTEM CAME ON AGAIN AND STAYED ON WITH NO LOSS OF TIRE PRESSURE. *TR

Aug 17, 2010

SERVICE BRAKES, ELECTRIC

1 complaint

I PURCHASED A NEW 2009 FORD ESCAPE IN DECEMBER 2008. IT HAS ABOUT 25000 MILES ON IT. IN THE LAST TWO WEEKS, I HAVE BEEN HAVING ISSUES WITH BRAKE. WHEN I BACKUP VEHICLE, SOMETIMES THE BRAKE IS STUCK, AND CANNOT BE PRESSED DOWN ANYMORE, IT FEELS LIKE THE BRAKE IS LOCKED. THE VEHICLE WILL CONTINUE MOVE AS BRAKE IS LOCKED. THIS SITUATION HAS HAPPENED TWICE TODAY AS 05/10/2010. ONE WAS IN THE MORNING AND ANOTHER WAS IN THE AFTERNOON. THE VEHICLE HIT THE STREET CURB AS IT CANNOT BE STOPPED. I WAS LUCKY AS THERE WAS NO TRAFFIC OR PEOPLE BEHIND OF ME. *TR

May 10, 2010

AIR BAGS,TRACTION CONTROL SYSTEM

1 complaint

WARNING LIGHTS ON DASHBOARD APPEAR INTERMITTENTLY. THE LIGHTS THAT COME ON ARE THE PASSENGER AIRBAG LIGHT AND THE ADVANCE TRACTION CONTROL. ALSO THE PASSENGER AIR BAG LIGHT ON THE MIDDLE OF THE DASHBOARD FLASHES OFF AND ON. ONLY HAPPENS MAYBE 20% OF THE TIME. HAVE HAD IT TO THE DEALER TWICE, THE CODES THAT COME UP THEY HAVE NEVER SEEN BEFORE SO CAN'T DIAGNOSE THE PROBLEM. WHEN I DO TAKE IT IN MOST OF THE TIMES THE LIGHTS DON'T COME ON SO THEY ASK WHETS THE PROBLEM? I DON'T KNOW IF THE CAR IS SAFE TO DRIVE OR NOT. *TR

Sep 15, 2009

2009 FORD Escape Problems & Complaints

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