How many problems does the 2010 FORD Escape have?

The 2010 FORD Escape currently has 2115 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 FORD Escape?

The most common problems reported for the 2010 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 FORD Escape problem data come from?

All problem and complaint data for the 2010 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2010 FORD Escape?

You can report safety problems with your 2010 FORD Escape directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2010 FORD Escape VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2010 FORD Escape reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2010 FORD Escape. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

2010 FORD Escape Problems

STEERING

368 complaints

The steering angle sensor failed. My mechanic replaced it. I do not know if the part is still available for inspection. The safety of those in the vehicle as well as any around it were in jeopardy when the incident occurred. Thankfully no one was injured nor was there any collision for further vehicle damage. While the vehicle was running, suddenly the steering wheel whipped to the left. The vehicle was in motion when this occurred, causing the vehicle to turn further than intended, and requiring substantial strength to re-direct the vehicle under the driver's (and passenger's) guidance. As long as the vehicle was running, the power steering pulled the wheel to the most extreme left. The mechanic confirmed that the steering angle sensor was the issue and replaced it. I was able to reproduce the steering moving itself (the steering wheel, and front tire) left, when the engine was engaged. With the vehicle off, I was able to maneuver the tires left and right. But when I turned on the vehicle, the wheel would turn itself left. The mechanic assessed the vehicle, replaced the part, and reprogrammed, I presume the part, for this issue. Police officers did block traffic, in order to add safety while we pushed the vehicle out of the roadway. However they did not personally assess the vehicle, or file a traffic report that I am aware of. A friend of my daughter's did come by and feel the stiffness with steering wheel tension, also I believe they saw it turn itself left when the engine was re-engaged. After we purchased the vehicle, we found a post from a previous owner of the vehicle mentioning an issue with the steering. The cause, degree, etc. was vague in the ad's post. I do not recollect if the dealer mentioned the issue to me. Also, we did not see any related dash lights prior to the moment, nor did we notice any symptoms of this, prior to the incident suddenly occurring. I did contact a dealership, and the manufacturer with regards to this.

Jan 27, 2026

Ford 2010 escape Power assist steering fault- torque sensor needs replacement at only 92,000 miles. My steering wheel became loose and shaking aggressively while driving and at idle causing serious safety and control concerns. The steering wheel has also become very hard to turn. Ford dealer ran a diagnostic and confirmed the issue. This is the exact same issue that has been recalled on other 2010 Ford escapes.

Jan 26, 2026

Took the car into a mechanic for shaking in the steering wheel while driving and shaking/ grinding noise coming from steering wheel while car is idle. Mechanics confirmed it is a power steering assist fault. This causes a safety concern when driving due to a possible loss of steering and harder to control.

Jan 16, 2026

The contact owns a 2010 Ford Escape. The contact stated that while driving approximately 55 MPH, the contact attempted to turn the steering wheel to the right to exit the highway, the contact was unable to turn the steering wheel. There was no warning light illuminated. The contact stopped the vehicle and turned off the vehicle and restarted the vehicle to reset the power steering. The contact stated that the steering wheel was difficult to turn to the left or the right. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the power steering assist had failed and needed to be replaced. The contact advised the dealer that there was a recall for the year, make and model. The contact was advised by the dealer that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Nov 12, 2025

Electric Power Steering system failure related to the torque sensor. An unexpected loss of steering while driving. I was driving on the I95 on my way to work when all of a sudden I lost the ability to steer the car. It took all the strength I had to pull over to the shoulder before the car behind me swerved in the nick of time to avoid a collision. It was very scary. I turned the engine off gathered myself and turned the engine back on and the power steering returned. I exited the highway as soon as possible and drove to the mechanic. He ran a test on the car and the code came up for the recall for the electric power steering system failure which is a recall.

Oct 29, 2025

+ 363 more complaints for this component

POWER TRAIN

216 complaints

Transmission axle was leaking 2020 and it was repaired two times that I paid for. It started leaking again a few months ago we took it in and discovered that it's a bearing or bushing which was a known issue for Ford escape and their suggesting rebuild or replace. That the leaking that we had the seal replaced couldn't stop the internal damage that it would still leak because the transmission is faulty and has a known issue with either bearings or bushings.

Jul 23, 2025

The transmission slips and looses power when in trafic.

May 03, 2025

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted unexpectedly. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 214,000.

Aug 28, 2024

The contact owns a 2010 Ford Escape. The contact stated while driving 40 MPH, the vehicle jolted and then lost motive power. The contact stated that fuel was leaking from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer was made aware of the failure. The contact stated that she was informed by the manufacturer and the dealer that the recalls on the vehicle had expired. The failure mileage was 161,542.

Jun 01, 2023

The contact owns a 2010 Ford Escape. The contact stated that while the vehicle was parked, the vehicle rolled forward. Additionally, the vehicle was leaking transmission fluid. The contact stated that occasionally the vehicle would jump forward while driving. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission shifter cable bushing was faulty. The mechanic informed the contact that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The failure mileage was approximately 235,000.

Jul 26, 2022

+ 211 more complaints for this component

VEHICLE SPEED CONTROL

171 complaints

WHILE DRIVING AROUND 70 MPH ON THE FREEWAY MY 2010 FORD ESCAPE STARTED TO HESITATE WITH THE ENGINE RUNNING ROUGH, AND LEFT ME WITHOUT THE ABILITY TO ACCELERATE... I WAS A SITTING DUCK, LUCKILY I WAS ABLE TO MAKE IT OVER TO THE SHOULDER WITHOUT HURTING MYSELF OR HURTING ANYONE ELSE. AFTER RESEARCHING THIS PROBLEM I REALIZE THAT FORD HAD RECALLED A CERTAIN NUMBER OF 2010 FORD ESCAPES AS WELL AS 2010 FORD FUSION FOR THE THROTTLEBODY TO BE REPLACED. THEY ALSO BACK IN JANUARY 2014 SENT OUT A LETTER TO FORD OWNERS STATING THAT IT IS POSSIBLE YOUR ESCAPE'S THROTTLE BODY COULD GO OUT; AND EXPLAINED EXACTLY WHAT THAT WOULD FEEL LIKE AND WHAT THEY COULD EXPECT IF IT WAS TO GO OUT. WHY WE RECALL SOME AND NOT RECALL ALL; WHY WAIT TILL THERE IS A PROBLEM UNTIL THEY CAN FIX THE PROBLEM. THEY KNEW THIS WAS A PROBLEM AND THEY DID NOTHING ABOUT IT THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.

Aug 29, 2020

WHILE DRIVING AT POSTED SPEEDS ON A STATE HIGHWAY THE VEHICLE LOST ACCELERATION POWER AND THE GAS PEDAL WENT LIMP. AFTER PUTTING THE VEHICLE IN PARK THE ENGINE RAN ROUGH IN IDLE. THE WRENCH ICON ALSO COMES ON. WHEN USING AN OBD2 READER A CODE OF P2112 WAS GIVEN. WHEN THE CAR IS TURNED OFF AND BACK ON IT SEEMS TO TEMPORARILY CORRECT. THIS HAS HAPPENED 4 TIMES IN A SPAN OF 2 WEEKS. IT HAPPENS WHILE TURNING AND DRIVING STRAIGHT. I BELIEVE THIS HAS TO DO WITH A FAULTY THROTTLE BODY.

Aug 06, 2019

IN AT LEAST 5 INCIDENTS I HAVE EXPERIENCED SUDDEN ACCELERATION. 3 TIMES IT HAS HAPPENED WHILE ENTERING A HIGHWAY. IT HAS HAPPENED AT LEAST TWICE IN TOWN. IN EVERY INCIDENT I WAS ACCELERATING WHEN IT WOULD OCCUR. THE FOOT PEDDLE DEPRESSED WITHOUT ANY PRESSURE TO THE GAS. MY FOOT WAS NOT ON THE BREAK. I HAVE ALSO EXPERIENCED BUCKING ON NUMEROUS OCCASIONS WHEN GOING IN REVERSE. I BELIEVE THE PROBLEM IS THE ELECTRONIC THROTTLE CONTROL SYSTEM. I PURCHASED THIS CAR USED FROM A LOCAL DEALER. THEY NEVER DISCLOSED ANY ISSUES WITH MY VEHICLE. I HAVE LOOKED ONLINE AND CALLED A FORD DEALER BUT CANNOT FIND A RECALL ON THIS ISSUE. IT IS A VERY REAL ISSUE. FEEL FREE TO COME TEST DRIVE MY CAR! IT IS NOT A MATTER OF IF IT WILL HAPPEN BUT WHEN IT WILL HAPPEN. JULY 17, 2017 WAS THE MOST RECENT INCIDENT OF SUDDEN ACCELERATION.

Jul 28, 2017

DRIVING UNDER NORMAL CONDITIONS, APPROX. 45 MPH, 2 LANE ROAD ENTERING VILLAGE, CAR SUDDENLY LOST POWER AND ENTERED LIMP HOME MODE. WRENCH LIGHT ILLUMINATED ON THE DASH. MADE IT HOME, BUT HAD TO PULL OVER TO THE SIDE OF THE ROAD SEVERAL TIMES TO REGAIN MARGINAL POWER TO BE ABLE TO GO UP HILLS. DIAGNOSTIC TESTING AT THE GARAGE REVEALED ELECTRONIC THROTTLE BODY FAILURE, NECESSITATING A REPLACEMENT.

Jul 24, 2017

NO RESPONSE FROM ACCELERATOR PEDAL. TURN OFF CAR AFTER SEVERAL MINUTES THEN RESTARTED OK.

Mar 30, 2017

+ 166 more complaints for this component

FUEL/PROPULSION SYSTEM

148 complaints

I filled up the tank and the inside smells like fuel, and it leaks underneath it. I checked online and they had a recall for the same year but the 3.0 engine, mine is the 2.5L. I took it to the mechanich and it has the exact same issue as those that have been recalled. The fueld delivery system flange is cracked and leaking fuel. I called ford and my car is not under that recall but it has the exact same issue. I need to pay it myself now and I am afrain for my safety as a lot of gas is leaking.

Jan 23, 2025

When stopping for a red light, the engine shuts off. I can restart it. It has happened twice in a one year period . it is a Ford Escape 2010. Vin 1FMCU9DGXAKC64776

Jan 19, 2023

I was driving on the freeway in the second lane from the left cruising around 60-65 MPH when the vehicle started to idle rough and then I lost the ability to accelerate I had to maneuver over to the right-hand shoulder of the freeway with cars flying around me. Even though the engine never stalled, the loss of my ability to accelerate left me a sitting duck in danger of being struck by another vehicle or as a dangerous obstacle for other vehicles who might have gotten in an accident trying to avoid me. It also came to my attention while researching the cause that Ford was aware of the issue and had already recalled certain vin #'s and sent a letter out to others with an extended factory warranty to replace the part, but only once the part failed. NOT SAFE! I previously reported this incident to you in August or September, however I lost my follow up information and don't know what happened with my complaint.

Sep 30, 2021

LEAK GAS

Aug 12, 2020

IS IT COMMON FOR MY 2010 ESCAPE XLT TO HAVE A EVAP CODE READING HAVING A LARGE LEAK? CODE P0455

Apr 03, 2020

+ 143 more complaints for this component

ENGINE

103 complaints

The contact owns a 2010 Ford Escape. The contact stated that while the vehicle was parked, the vehicle was vibrating abnormally. The contact also stated that while driving approximately 40 MPH, the vehicle was vibrating abnormally. The contact stated that the check engine warning light was flashing on and off. The vehicle was previously repaired, and the spark plugs were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 265,000.

Jul 02, 2024

ENGINE WAS BUCKING, STALLING AT HIGHWAY SPEEDS NEARLY CAUSING ME TO BE IN SEVERAL ACCIDENTS. (CUSTOMER SAT. PROGRAM 13N03)

Aug 30, 2020

WHILE DRIVING ON COUNTY ROAD (CR475) @ 50 MPH EXPERIENCED DANGEROUS LOSS OF ACCELERATION POWER. WRENCH AND CHECK ENGINE LIGHTS COMEON. TURNED ENGINE OFF AND RESTARTED CLEARS LIGHTS FOR AWHILE, THEN THEY REAPPEARED WHILE DRIVING. CALLED FORD DEALER (OCALA, FL) TOLD ME ISSUE IS KNOW TO THEM BUT CUSTOMER SATISFACTION CAMPAIGN HAD EXPIRED @ 4 MONTHS PRIOR FOR MY VEHICLE! I PURCHASED AND REGISTERED VEHICLE 12/2015, HAVE NEVER RECEIVED ANY NOTICES OF THIS ISSUE. THEY ACKNOWLEDGED THAT THIS THROTTLE ACTUATOR FAILURE WAS A DANGEROUS ISSUE SAID I SHOULD REPLACE IT MYSELF "IF I CHOSE TO" AND KEEP RECEIPTS "IN CASE THEY ISSUE A RECAL IN THE FUTURE" FORD DEALER GAVE ME COMPLIANT # CAS26375302.. SPENT $400 TO HAVE THIS CORRECTED BECAUSE I BELIEVE THIS COULD BE A LIFE THREATENING SITUATION IF IT OCCURS AT HIGH SPEED OR IN AN INTERSECTION. I GUESS FORD WILL WAIT FOR SOMEONE TO GET HURT BEFORE ACKNOWLEDGING THE SEVERITY OF THIS THROTTLE MALFUNCTION.

Apr 22, 2020

EXHAUST HOSE UNDER VEHICLE DRIVE SIDE LEAKED CAUSING EXHAUST CREEP INTO CABIN WITH EXCESSIVE STRONG GAS SMELL INSIDE AND OUTSIDE CABIN BOTH STATIONARY AND IN MOTION.

Nov 18, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED ON THE HAZARD LIGHTS, SHIFTED INTO NEUTRAL, AND ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE CONTACT QUICKLY SHIFTED INTO PARK AND POWERED OFF THE ENGINE. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, THE ENGINE SOUNDED AS IF IT WERE ABOUT TO START, BUT IT DID NOT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A FRIEND OF THE CONTACT'S FAMILY GOOGLED THE FAILURE, WHICH INDICATED TO RESET THE FUEL PUMP SWITCH LOCATED ON THE FRONT PASSENGER SIDE. THE FUEL PUMP SWITCH WAS RESET AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY. ON ANOTHER OCCASION, WHILE DRIVING AND SLOWING DOWN, THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Jul 15, 2019

+ 98 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

90 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER, JERKED, AND THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Dec 18, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Oct 12, 2016

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 30 MPH, THE SERVICE VEHICLE SOON WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Sep 21, 2016

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE DRIVER COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A CODE P2112 FAILED, AND THE THROTTLE BODY STOCK CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED ACTION NUMBER: PD12006. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Jun 17, 2016

MY CAR SOMETIMES SUDDENLY JUST LOSING POWER. I COULD GET KILLED ON THE FREEWAY. FROM RESEARCHING A BIT I SEE IT HAS SOMETHING TO DO WITH THE THROTTLE BODY CONTROL. THIS HAS HAPPENED TWO TIME IN THE LAST TWO WEEKS. ONCE AS WE GET GETTING READY TO GET ON THE FREEWAY AND THE SECOND TIME AS WE WERE CROSSING A BUSY INTERSECTION, LUCKILY WE WERE ABLE TO GET ACROSS THE ROAD WITHOUT GETTING HIT. I AM AFRAID I HAVE BOUGHT AN UNSAFE CAR.

Oct 04, 2015

+ 85 more complaints for this component

POWER TRAIN,ENGINE

78 complaints

MY FORD ESCAPE HYBRID IS EXPERIENCING AN ISSUE WITH THE ETB WHICH IS PUTTING THE VEHICLE IN LIMP MODE. THIS ISSUE WAS INVESTIGATED ON A NUMBER OF FORD VEHICLES IN 2014 AND FOUND THAT IT WAS A DEFECTIVE PART OF THE THROTTLE BODY, HOWEVER HYBRID VEHICLES WERE OMITTED FROM THE WARRANTY REPAIR. MY FORD HYBRID IS EXPERIENCING THE SAME ISSUES THAT OTHER MODELS HAD VERIFIED AND SHOULD BE INCLUDED IN THE WARRANTY COVERAGE. *TR

Jun 26, 2020

VEHICLE HAS TAKEN TO STALLING/DYING WITHOUT WARNING. THIS HAS HAPPENED THREE TIMES IN THE PAST WEEK. THE CAR WAS IN GEAR AND GOING APPROXIMATELY 20-25 MPH EACH TIME THIS OCCURRED. FORTUNATELY, I WAS ON RESIDENTIAL STREETS WITH 25 MPH LIMITS AND NO CARS WERE IN THE IMMEDIATE VICINITY ON EACH OCCASION.

Jul 09, 2019

DESPITE HAVING THE THROTTLE BODY REPLACED, THE VEHICLE STILL SUFFERS FROM MINOR POWER SURGES AND HAS STALLED AT HIGHWAY SPEEDS SEVERAL TIMES. THESE HAPPEN SO RANDOMLY THAT IT IS DIFFICULT TO PREDICT WHEN THIS MIGHT HAPPEN. *TR

Jan 02, 2017

VEHICLE ACTS AS IF IT IS GOING TO STALL BUT THEM JUMPS FORWARD. BOTH THE CHECK ENGINE LIGHT AND THE SERVICE WRENCH WENT ON. TOOK IT TO DEALER AND THEY TOLD ME IT WAS CODE P2119, THROTTLE ACTUATOR CONTROL AND THROTTLE BODY RANGE/PERFORMANCE. DEALERSHIP STATED THAT I DIDN'T NEED TO GET IT FIXED RIGHT AWAY. SEEMS A LITTLE DANGEROUS TO ME.

Oct 16, 2015

WHEN I BEGAN TO TAKEOFF THE ENGINE OR TRANS HESITATED BADLY AND THE "WRENCH" LIGHT CAME ON AND STAYED ON UNTIL I TURNED OFF THE ENGINE. WHEN I RESTARTED THE ENGINE THE WRENCH LIGHT DID NOT COME ON. NEXT DAY WHILE DRIVING THE ENGINE AND TRANSMISSION HESITATED AGAIN AND THE WRENCH LIGHT CAME BACK ON. THIS STILL CONTINUES.

Jul 01, 2015

+ 73 more complaints for this component

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

77 complaints

THROTTLE BODY "SECRET" RECALL: FOR MORE THAN A YEAR MY GAS PEDAL WOULDN'T WORK WHEN ACCELERATING AFTER BEING STOPPED AT RANDOM TIMES, SOMETIMES GOING MONTHS BEFORE IT DID IT AGAIN, OTHER TIMES DOING IT MULTIPLE TIMES DURING A 2 MILE TRIP. IT NEVER SET OFF ANY CODES RELATING TO THE ISSUE. FOUR MECHANICS OVER A YEAR LOOKED AT THE VEHICLE INCLUDING THE DEALERSHIP AND FIXED MULTIPLE THINGS AND THE CAR CONTINUED TO DIE WHILE I WAS DRIVING IT, USUALLY IN HEAVY TRAFFIC. AFTER SPENDING $600+, FORD FINALLY DECIDED TO TRY A NEW PART (THROTTLE BODY), WHICH WAS FREE TO ME BECAUSE OF A RECALL THAT WAS NOT ADVERTISED. AFTER A WEEK, THIS SEEMS TO HAVE FIXED THE ISSUE. NOW I HAVE PAID $600+ FOR PARTS THAT WEREN'T CAUSING THE ISSUE AND SPENT A YEAR TRYING TO SOLVE THE ISSUE. *TR

Oct 19, 2016

I WAS DRIVING TO GO TO LUNCH WHEN MY THROTTLE BODY JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE MY VEHICLE TO A SAFE LOCATION OUT OF THE WAY OF TRAFFIC. I HAD TO SHUT IT OFF SEVERAL TIMES TO JUST GET IT A SIDE ROAD. I HAVE CONTACTED FORD IN REGARDS TO BEING REIMBURSED FOR HAVING THIS PART REPLACED WHICH I PAID FOR OUT OF MY OWN POCKET AND THEY ARE NOT WILLING TO REIMBURSE ME STATING THAT THE DATE FOR REIMBURSEMENT WAS OVER JULY 31ST 2014. I HAVE FOUND ON THE NHTSA THAT THE WARRANTY IS GOOD FOR 10 YEARS OR 150,000 MILES FROM THE DATA OF ORIGINAL PURCHASE, WHICH I PURCHASED THE CAR IN NOVEMBER 2012 AND THERE IS ONLY 55,000 MILES ON IT WHICH IS CLEARLY UNDER THE WARRANTY. I HAD THE PART REPLACED AT BARTOW FORD IN BARTOW, FL AND THE ARE REFUSING TO REIMBURSE ME AS WELL. *TR

Sep 23, 2014

THROTTLE BODY PLACE STICKING. *TR

Jan 22, 2014

WAS DRIVING DOWN THE ROAD WHEN ALMOST ALL OF THE POWER FROM THE ENGINE WAS LOST. ENGINE WAS RUNNING AT AN IDLE. WOULD NOT RESPOND TO THE THROTTLE/GAS PEDAL. I MANAGED TO GET IT TO LIMP CLOSE TO THE DEALERSHIP AND GET IT TOWED THE REST OF THE WAY. HAPPENED JUST TODAY AND THE DEALERSHIP CALLED AND SAID THAT IT IS INDEED THE THROTTLE BODY. THEY SAID IT WASN'T COVERED UNDER MY POWER TRAIN WARRANTY AND THEY ARE REPLACING IT FOR A COST OF ROUGHLY $450. *TR

Jan 21, 2014

DRIVING TO KANSAS FROM IOWA ON THE INTERSTATE AT 65 MPH WE SUDDENLY STALLED AND LOST OUR POWER STEERING. WE WERE IN HEAVY TRAFFIC WHICH WAS QUITE SCARY. PULLED OVER TO THE SIDE OF THE ROAD STOPPED, PUT THE CAR IN PARK AND STARTED THE CAR BACK UP. CONTINUED DOWN THE ROAD ONLY TO HAVE IT HAPPEN AGAIN WITHIN 2 MINUTES. THIS HAPPENED MULTIPLE, AT LEAST 20 TIMES UNTIL FINALLY THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. WE WOULD STEP ON THE GAS BUT THE ENGINE WOULD NOT RESPOND. THEN WE TURNED THE CAR OFF, WAITED A MINUTE AND TRIED IT AGAIN UNTIL WE COULD GET BACK ON THE ROAD. THE LAST 13 MILES OF OUR TRIP TOOK OVER A HOUR. TOOK OUR CAR TO THE DEALERSHIP THE NEXT DAY AND THEY REPLACED THE THROTTLE BODY WHICH COST US 462.57. THE MECHANIC TOLD US THIS IS A RECURRING PROBLEM AND THERE WILL MOST LIKELY BE A RECALL. THE ERROR CODES WERE P2111 AND P2112 THROTTLE BODY STUCK OPEN AND CLOSED. THE NEXT DAY WE HAD A TIRE BLOWOUT ON THE INTERSTATE, WHICH WAS ALSO SCARY AND IN HEAVY TRAFFIC, BECAUSE WE SPENT SO MUCH TIME ON THE SHOULDER OF THE ROAD WHICH COST US ANOTHER 180 DOLLARS. I WOULD LIKE TO SEE THIS RECALLED AS A SAFETY DEFECT. *TR

Jan 19, 2014

+ 72 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

49 complaints

2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION

Jan 02, 2018

Crash: 1

Injuries: 2

THE VEHILCLE WENT INTO A MODE WHERE IT WAS ABLE TO KEEP THROTTLING AND WAS ABOUT TO STALL. IT WOULD THROTTLE UP AND DOWN ON ITS OWN WHILE MOVING. POWERING OFF THE VEHICLE CORRECTED THE ISSUE FOR THE TIME BEING.

Nov 02, 2015

WHILE ON A BUSY 6 LANE HWY., I WAS AT A CENTER TURN LANE AND COMPLETED MY TURN WHEN LIGHT CHANGED, THEN WENT TO MAKE MY RIGHT TURN ON TO THE NEXT ROAD.... WHEN MY CARS STARTED TO SHAKE VERY BADLY AND LOST ALL POWER DOWN TO A CRAWL, AND THEN STALL, WITH CARS BEHIND ME ALMOST REAR ENDING MYSELF!! WITH HORNS BLARING I WAS ABLE TO RESTART IT TO ONLY HAVE IT DO IT AGAIN, ONLY THIS TIME I WAS ABLE TO PULL INTO THE OIL CHANGE SHOP THERE ON THAT CORNER, WHERE THEY CHECKED FOR CODES & FOUND THE "TAC SYSTEM STUCK OPEN"... THEY CHECKED ALL FLUIDS AND I DROVE TO THE LOCAL REPAIR SHOP AND WENT ON TO WORK TO START RESEARCHING THE PROBLEM!! *TR

Sep 04, 2014

WHILE TRAVELING ABOUT 65 MPH DOWN THE HIGHWAY MY 2010 FORD ESCAPE'S ENGINE STOPPED COMPLETELY. A WARNING LIGHT (THE WRENCH ON THE FORD MODELS) CAME ON AS A I COASTED TO A SAFE SPOT ON THE HIGHWAY. STEERING GAVE OUT A BIT TOO. CAR STARTED RIGHT BACK UP AFTER I FOUND A SAFE LOCATION TO STOP. *TR

Aug 04, 2014

TRAVELING ABOUT 6 PM (RUSH HOUR HEAVY TRAFFIC) 3 LANE EXPRESSWAY WHEN CAR WOULD NO LONGER ACCELERATE. HAD TO COAST OVER TO THE LEFT SHOULDER SINCE WE WERE IN THE LEFT PASSING LANE. THE LEFT SHOULDER WAS NOT AS WIDE AS THE RIGHT SHOULDER AND WE FELT THE SITUATION WAS VERY DANGEROUS WE STAYED IN THE CAR WITH OUR SEATBELTS ON AND CALLED FOR ROAD SERVICE (AAA). WE DID NOT RECEIVE HELP FOR TWO HOURS. JUST PURCHASED THIS CAR TWO MONTHS BEFORE THIS INCIDENT - PRE OWNED CERTIFIED BY DEALERSHIP. CAN'T UNDERSTAND WHY FORD WAITS UNTIL THE PART FAILS BEFORE REPLACING IT. I FEEL STRONGLY IT SHOULD HAVE BEEN REPLACED AS PART OF THE "CERTIFICATION" PROCESS. THERE WERE NO WARNING LIGHTS OR INDICATIONS THIS WAS GOING TO HAPPEN BEFORE IT HAPPENED. AFTER THE CAR "DIED", A WRENCH LIGHT APPEARED, BUT NOT UNTIL AFTER WE HAD COASTED TO A STOP. IF WE HAD BEEN IN THE MIDDLE LANE INSTEAD OF THE LANE NEXT TO THE SHOULDER, I FEEL CERTAIN WE WOULD HAVE BEEN INVOLVED IN A HIGH SPEED POSSIBLE MULTIPLE CAR ACCIDENT AS TRAFFIC WAS HEAVY AND FAST. THIS IS SO VERY WRONG! THANK YOU FOR MAKING THIS COMPLAINT POSSIBLE. I HOPE IT HELPS RESULT IN A RECALL BY FORD RIGHT AWAY SO NO ONE HAS TO GET HURT OR EVEN DIE. *TR

Jun 03, 2014

+ 44 more complaints for this component

VISIBILITY

48 complaints

The contact owns a 2010 Ford Escape. The contact stated while the vehicle was parked, the front driver’s side and passenger’s side windows and the driver’s and passenger’s side rear windows had rolled down while the vehicle was turned off. No warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the cables on the window regulators were fractured and the regulator and motor assembly needed to be replaced. The vehicle was repaired; however, the failures reoccurred. The manufacturer was notified of the failure and informed the contact the vehicle was not under recall and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,703.

Jul 26, 2024

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE REAR CARGO AREA OF THE VEHICLE, THE HATCH DOOR WAS CLOSED AND THE REAR HATCH WINDOW SHATTERED. THERE WAS GLASS ON THE CONTACT AND INSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED BY THE SHATTERED GLASS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE FOR THE FAILURE THAT WAS EXPERIENCED. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

May 21, 2020

I SENT THIS EMAIL TO FORD IN SEPTEMBER 2014 I WAS IN AN AUTO ACCIDENT WHERE BY ANOTHER VEHICLE HIT A DEER WHICH LANDED ON THE DRIVER SIDE WINDOW WHICH SHATTERED INTO THOUSANDS OF TINY SHARDS OF GLASS. FOR OVER 2 YEARS, I HAVE BEING DEALING WITH THOUSANDS OF TINY SHARDS EMBEDDED THROUGH OUT MY BODY (FACE, LIPS, HANDS, ARMS, LEGS, NECK, CHEST) WHICH OVER TIME ARE WORKING THEIR WAY OUT. IT IS VERY PAINFUL AND LEAVING SCARS AND DISRUPTING MY SLEEP ON A REGULAR BASIS. WHEN THE VEHICLE WAS REPAIRED, I TURNED ON THE HEAT FOR THE FIRST TIME AND HUNDREDS OF SHARDS OF GLASS BLEW OUT THE HEATER VENTS. MY VEHICLE VIN NUMBER IS [XXX]. I THINK YOU SHOULD TEST THE WINDSHIELDS OF SIMILAR CARS FROM THAT LOT TO MAKE SURE THE SAFETY GLASS WAS PROPERLY KILNED OR WHATEVER TREATMENT PROCESS SO THAT OTHERS DO NOT POTENTIALLY EXPERIENCE THE SAME INCIDENT. I QUESTION ALSO IF THE IMPACT EXPLODED THE GLASS IN A SIMILAR WAY THE REAR WINDOW HATCH GLASS THAT IS FREQUENTLY FOUND ON-LINE AND IF THE MANUFACTURER OF THE WINDSHIELDS HAD SOME TYPE OF QUALITY CONTROL ISSUE. AT A LOST OF WORDS GIVEN THIS IS THE SECOND EMAIL I AM SENDING TO YOUR CORPORATION REGARDING THIS INCIDENT. I CAN BE REACHED AT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 31, 2016

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE LIFTGATE DOOR WAS CLOSED, THE REAR WINDOW SUDDENLY SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,500.

Jan 05, 2016

THE REAR LIFT GATE WINDOW GLASS EXPLODED AS I WAS CLOSING THE LIFT GATE. ACCORDING TO YOUR WEBSITE, THIS DEFECT HAS ALREADY BEEN INVESTIGATED AND CLOSED: DATE INVESTIGATION OPENED: APR 27, 2011; DATE INVESTIGATION CLOSED: AUG 18, 2011; NHTSA ACTION NUMBER: PE11016; COMPONENT(S): STRUCTURE , VISIBILITY. *JS

Feb 25, 2015

+ 43 more complaints for this component

STRUCTURE

43 complaints

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic for an alignment, but the mechanic was unable to perform the alignment due to a hole in the subframe. The contact was informed that the subframe had corroded. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

Jan 07, 2025

The Front Engine Cradle sub frame is rusted out the same as the 2003-2005 escapes that were recalled

Apr 16, 2024

The component that failed was the "Engine Cradle". The front end of the vehicle was visibly sagging due to the failing engine cradle. The engine cradle was so severely rusted that the control arm could literally fall off vehicle while driving.

Mar 29, 2024

A tech showed me the frame under the car is rusted and presents that if I hit a bump I blow the front passenger tire off. Ford recalled 2001-2004 Ford escapes for this reason the metal that year rusts for those in salted road states I'm in Ohio. Ford also recalled other models for rusted frames in salted road states like Detroit. Other people in car websites also reported same issue one person on YouTube made a video about it.

Jan 09, 2024

1. Passenger side rear door child lock will not disengage. 2. Liftgate lock failed, and will not open.

Sep 19, 2023

+ 38 more complaints for this component

ELECTRICAL SYSTEM

41 complaints

Electrical Issues overall and Hybrid battery emits dangerous electrical current.

Mar 21, 2025

BATTERY CONSTANTLY DIES IF LEFT UNUSED FOR MORE THAN 2-3 DAYS. NOTHING IS EVER LEFT ON, NO RADIO, NO LIGHTS, NOTHING BUT SOMETHING KEEPS DRAINING THE BATTERY

Feb 16, 2021

CANNOT START VEHICLE! PROBLEM SEEMS TO BE IN THE IGNITION SWITCH. KEY WILL NOT TURN FORWARD ENOUGH TO ENGAGE STARTER. PROBLEM STARTED YEARS AGO AND NOW HAS PROGRESSED TO THIS POINT WHERE IT WILL NOT START AT ALL USING THE IGNITION. THANKS!

Aug 25, 2020

I'VE REPLACED IGNITION SWITCH TWICE, AND NOW HAVING TO REPLACE IGNITION HOUSING. LEFT ME STRANDED SEVERAL TIMES. I WAS STATIONARY AND VEHICLE WOULD NOT START. THIS MADE ME LATE FOR WORK AND SCHOOL. *TR

Jun 19, 2020

MY VEHICLE HAS STALLED TWICE WHILE I AM DRIVING IT. THE FIRST TIME WAS ON 95, A 4-LANE HIGHWAY. IT STALLS AND THE BATTERY LIGHT COMES ON, I HAVE NO POWER TO GET OUT OF TRAFFIC. I HAD TO PUT IT IN PARK AND RE-START THE ENGINE. I WAS LUCKY TO NOT BE IN HIGH SPEED TRAFFIC WHERE I COULD HAVE BEEN HIT. THE VEHICLE WAS IN MOTION WHEN IT STALLED.

Jun 08, 2018

+ 36 more complaints for this component

UNKNOWN OR OTHER

40 complaints

Just 120000 km. Because of the water drops from the AC , that part of front frame badly rusted and perforated. Because of the improper design, my 120000 km car now is not safe to drive.

May 13, 2024

The contact owns a 2010 Ford Escape. The contact stated that while the vehicle was parked and unoccupied in the garage, fumes entered the garage and into the house. The contact had to park the vehicle outside. There were no warning lights illuminated. The contact washed the vehicle at the carwash, but the odor of fumes persisted. The contact scheduled an appointment with the local dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was contacted, and they referred the contact to the NHTSA Hotline. The failure mileage was 90,000.

Feb 07, 2024

UNKNOWN Passenger side rear quarter panel rusting above tire well. No other rust on vehicle. In review of online complaints this is common for Ford Escape’s 2008-2012.

Jul 01, 2023

The contact owns a 2010 Ford Escape. The contact stated while driving approximately 15 - 20 MPH, the power steering assist failed, and the steering wheel was difficult to turn. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 250,000.

Jan 18, 2022

The contact owns a 2010 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel locked up. The power steering assist fault message was displayed. The contact called the local dealer, but vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was not notified of the failure. The failure mileage was unknown.

Aug 17, 2021

+ 35 more complaints for this component

SERVICE BRAKES

37 complaints

Brakes go all the way to the floor, barely could stop. No accident happened. It's very scary to even drive it anymore. I have taken it to 3 shops, 2 of the 3 say it's the ABS module. I have read a lot of reviews on this car having this issue. Probably nothing to be done since it's not even made anymore. Parts are getting obsolete.

Apr 08, 2025

vehicle getting stuck in park, I have press the brakes several times to get it to unlock and switch to drive, or push the emergency brake.

Mar 01, 2024

Sometimes when braking, brakes fail to engage. ABS light come on to check sys. I’ve had ABS Sys checked could not find any problem

Jan 17, 2024

I was sitting at a red light with my foot on the brake. I was behind another car when all of a sudden I hear a chime looked at my cluster and it said "check brake system" and my car was rolling forward. I could feel I still was pressing on the brake and wasn't sure what to do so I put the car in park. Once the light changed I turned into the side street and when braking realized that while my brakes were slowing down the car they were not stopping it as normal. I made my way carefully to my mothers home as I was on my way to drop her off when it occurred. While driving I realized I could still stop the car with the brakes but I needed to put more force than usual and the brakes had more resistance. The car also did not stop smoothly but more like hard braking. Once I arrived at her home I turned off and on the car and it was still displaying the check brakes. I turned off the car again and pulled on the emergency brake release just in case and when I turned on the car everything worked as normal. I had the car towed home and had a mobile mechanic come and check it out. For him the car worked fine and no codes displayed in his system. I have contacted my local dealership and Ford Twitter to seek help. As of now my dealership hasn't contacted me after 24 hours and the Twitter account states they will look into it. Searching online there appears to be many other instances reported similar to mine. Possibly related to the Ford Fusion brake recall NHTSA CAMPAIGN NUMBER: 19V904000. This car was purchased used but has been taken care of and had regular maintenance at both a local shop and Ford. I've never experienced this before but am extremely hesitant to drive now as I don't want to cause an accident or be stranded somewhere. If this is indeed related to the Fusion campaign there should be a recall as all other incidents reported were also for a 2010 Ford Escape Hybrid.

Jul 27, 2023

Brakes spontaneously failing. When you start the car the brakes go all the way to the floor. Despite bleeding the brakes and replacing the master cylinder no change. Appears to be ABS which is a common report of failure in these cars.

Mar 08, 2023

+ 32 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL

32 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO HANDLE RAPID ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRANSMISSION REMAINED IN A HIGHER GEAR DESPITE THE DRIVER DECELERATING AND THE VEHICLE SURGED TO A HIGH RATE OF SPEED, WHICH INCREASED THE RISK OF A CRASH. THE CONTACT HEARD AN ABNORMAL NOISE, THE TRANSMISSION WAS HESITANT, AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT HAD TO DRIVE IN FIRST GEAR (LESS THAN 25 MPH) BECAUSE OF THE FAILURE. DEWEY MOORE FORD (143 TX-49, HUGHES SPRINGS, TX 75656, (903) 639-2516) DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND NO TRANSMISSION RECALLS WERE ISSUED FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER ISSUED NINE TECHNICAL SERVICE BULLETINS REGARDING THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS YEAR AND MODEL VEHICLE WAS NOT INCLUDED IN A RECALL CAMPAIGN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Jun 13, 2019

TURNED RIGHT ONTO FREEWAY ONRAMP WITH SLIGHT INCLINE, AFTER DRIVING A COUPLE OF MILES. MADE IT ABOUT 20 FEET WHEN THE ACCELERATOR PEDAL STOPPED WORKING. UNABLE TO COAST OUT OF LANE OF TRAFFIC DUE TO INCLINE AND WAS ALMOST HIT BY MULTIPLE VEHICLES DURING RUSH HOUR. TWO RED WARNING LIGHTS ON DASH (I THINK ENGINE OIL AND BATTERY). NOTHING STOPPED BESIDES THE GAS PEDAL (RADIO, A/C WERE STILL RUNNING). PUT VEHICLE IN PARK AND TURNED OFF. WAS ABLE TO IMMEDIATELY RESTART AND ACCELERATOR PEDAL WORKED AGAIN. VEHICLE HAD NEW THROTTLE BODY RELATED TO CSP 13N03 AT 41,000 MILES. CURRENT MILEAGE 90,000.

May 31, 2016

I HAVE HAD THE TWO RECALLS FIXED IN JULY FOR MY 2010 FORD ESCAPE. HOWEVER, IN THE PAST TWO MONTHS MY CAR HAS BEEN IN THE SHOP REGARDING THE (WRENCH LIGHT) THROTTLE/POWERTRAIN LIGHT COMING ON. MY CAR LOOSES POWER WHEN I ACCELERATE AND THE LIGHT COMES ON. IT GOES OFF ONCE I TURN OFF THE CAR WHICH IS MAKING IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY THE PROBLEM. THEY CLAIM THEY CAN'T FIND ANYTHING AND UNFORTUNATELY I CAN'T GET THE CAR TO THE DEALERSHIP WHEN THE LIGHT IS ON. THEY HAVE RUN A HISTORY FOR THE CODES THAT HAVE COME UP ON THE CAR, BUT THERE ARE NO RECENT CODES/PROBLEMS. I KEEP TELLING THEM THAT I AM HAVING THE SAME PROBLEMS LISTED IN THE FORD RECALL NOTICE BUT I AM TOLD THAT THERE IS NOTHING THEY CAN DO IF THERE IS NO CODE SHOWING A PROBLEM. I AM TERRIFIED TO DRIVE MY SON IN THIS CAR. I ALSO COMMUTE 100 MILES DAILY DOWN A VERY BUSY HIGHWAY AND I AM WORRIED THAT THE CAR WILL DIE AND I WON'T BE ABLE TO PULL OFF THE ROAD SAFELY. FORD NEEDS TO DO SOMETHING IMMEDIATELY BECAUSE THE PROBLEM WITH THE ESCAPE HAS NOT BEEN FIXED! *TR

Oct 21, 2014

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 52,800 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 08/14/14*LJ THE THROTTLE BODY ASSEMBLY WAS REPLACED. UPDATED 09/16/14

Jul 01, 2014

I WAS DRIVING AT APPROXIMATELY 25 MPH, AND SUDDENLY THE CAR BEGAN TO SPUTTER. THE GAS PEDAL WAS NON RESPONSIVE AND THE CAR WAS SURGING FORWARD. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. ABOUT 5 MINS LATER I TURNED IT BACK ON AND THE ENGINE AND THROTTLE LIGHTS CAME ON. AFTER A FEW SECONDS THE THROTTLE LIGHT WENT OFF, BUT THE ENGINE LIGHT STAYED ON. I THEN TRIED TO DRIVE THE CAR HOME, BUT AFTER ABOUT TWO BLOCKS THE SAME THING HAPPENED AGAIN. THIS HAPPENED SEVERAL MORE TIMES UNTIL I COULD GET THE CAR TO A SAFE PLACE AND OUT OF THE ROAD. THE CAR IS STILL IN THE PARKING LOT WHERE I LEFT IT AND I AM CURRENTLY TRYING TO FIND OUT MY TOWING AND REPAIR OPTIONS. *TR

May 04, 2014

+ 27 more complaints for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

28 complaints

WHILE DRIVING DOWN THE STREET, THE VEHICLE SUDDENLY SEEMED TO STALL. THE 'WRENCH' LIGHT CAME ON AND THE ENGINE WAS STILL RUNNING BUT ONLY MOVING AT IDLE SPEED. PRESSING THE ACCELERATOR DID NOTHING, THE ENGINE KEPT STAYED AT IDLE. I PULLED OVER AND THEN TURNED OFF THE ENGINE. THE CAR RESTARTED AND THE WRENCH LIGHT WAS OFF. I ACCELERATED UP TO STREET SPEED (30-35 MPH) AND THE SAME THING HAPPENED AGAIN, THE WRENCH LIGHT CAME ON. I AGAIN PULLED OVER, TURNED OFF THE ENGINE, AND THEN RESTARTED THE CAR. THIS TIME THE WRENCH LIGHT WENT OFF BUT THE 'CHECK ENGINE' LIGHT CAME ON AND STAYED ON. I WAS ABLE TO DRIVE THE CAR WHERE I NEEDED TO GO BY KEEPING IT UNDER 30 MPH. I DID MAKE IT TO A AUTO-PARTS STORE AND THEY WERE ABLE TO HOOK UP A DIAGNOSTIC MACHINE TO GIVE ME THE P2111 TROUBLE CODE, THROTTLE BODY STUCK OPEN. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT WAS OFF AND I WAS ABLE TO ACCELERATE UP TO 55 MPH ON THE HIGHWAY WITH NO ISSUES AND LATER WAS ON THE INTERSTATE AT 65-70 MPH. NOTHING MORE HAPPENED OVER THE NEXT WEEK BUT ON MY WAY TO WORK THIS MORNING, 6/8, THE SAME ISSUE HAPPENED 5 TIMES ON MY WAY TO WORK. THE CAR WOULD JUST SUDDENLY LOSE POWER AND THE ENGINE WOULD ONLY RUN AT IDLE SPEED. THE WRENCH LIGHT CAME ON EACH TIME. I WOULD PULL OVER AND STOP, AS TURNING OFF THE CAR WHILE COASTING AND THEN RESTARTING DID NOT SEEM TO 'RESET' THE CAR. WHEN IT RESTARTED, THE WRENCH LIGHT WAS GONE BUT IT CAME BACK ON AND THE CAR STALLED SEVERAL TIMES. AFTER THE THIRD TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN AND IT HAPPENED TWICE MORE AFTER THAT. *TR

Jun 08, 2015

WHILE MOVING IN LEFT OF TWO LANES IN MODERATE TRAFFIC AT ~58 MPH THE CAR LOST ALL POWER. ACCELERATOR DID NOT FUNCTION. 'WRENCH' WARNING LIGHT ON DASHBOARD WAS ILLUMINATED. ALL ELECTRICAL EQUIPMENT, POWER BRAKES, AND POWER STEERING SEEMED TO FUNCTION NORMALLY. VEHICLE HAD NO POWER, MEANING THAT DRIVER COULD NOT CONTROL SPEED OF VEHICLE. RIGHT TURN SIGNAL WAS ACTIVATED AND THE VEHICLE WAS 'COASTED' TO THE RIGHT BERM -- ALMOST BEING HIT BY ANOTHER VEHICLE! DRIVER SAT IN VEHICLE ASSESSING STATUS OF ALL GAUGES AND (WARNING) LIGHTS. NOTHING APPEARED OUT OF ORDINARY EXCEPT FOR 'WRENCH' LIGHT. VEHICLE WAS TURNED OF. AFTER 30 SECOND PAUSE, VEHICLE WAS RESTARTED. WRENCH LIGHT WAS NOT ILLUMINATED AND, AGAIN, ALL GAUGES AND LIGHTS APPEARED NORMAL. RE-ENTERED TRAFFIC AND SUCCESSFULLY REACHED GROCERY STORE -- 1 MILE AWAY. VEHICLE WAS PARKED. UPON COMPLETION OF SHOPPING VEHICLE WAS STARTED AND DRIVER WAS ABLE TO RETURN HOME (~5 MILES) WITHOUT EVENT RECURRING. THIS IS AN EXTREMELY DANGEROUS SITUATION. IT IS ONLY THROUGH 'GOOD LUCK' THAT OUR VEHICLE WAS NOT HIT BY OTHER TRAFFIC. DRIVER HAD ZERO CONTROL OVER VEHICLE SPEED. *TR

Apr 22, 2015

I WAS DRIVING TO WORK ON I75 AT 75 MPH WHEN MY 2010 FORD ESCAPE LOST POWER DROPPING TO LESS THAN 20 MPH. I WAS ABLE TO GET FROM THE LEFT LANE TO THE BERM THREE LANES TO MY RIGHT. I WAITED ABOUT 5 MINUTES AND RESTARTED THE CAR DRIVING ABOUT 100 YDS. WHEN IT HAPPENED AGAIN. I TURNED THE CAR OFF AND WAITED ABOUT 20 MINUTES THEN RESTARTED AND WAS ABLE TO GET TO WORK ON SIDE ROADS WITH THE CAR SURGING AND JERKING ALONG THE WAY. I TOOK THE CAR TO HUNTINGTON FORD THE NEXT DAY AND THEY COULD NOT FIND A CAUSE. THE FOLLOWING DAY I RECEIVED A LETTER FROM FORD REGARDING WHAT HUNTINGTON REFERRED TO AS A "LIMP HOME" MODE WHICH LET TAKE TO A DEALER AND HAVE THE THROTTLE BODY REPROGRAMMED, WHICH I DID. THE CAR WAS OK FOR A FEW DAYS AFTER THAT AND THEN STARTED STALLING AND SURGING AGAIN. I CALLED THE DEALER AND THEY SAID I SHOULD REPLACE THE THROTTLE BODY BUT THAT EVEN THOUGH IT WAS UNDER AN EXTENDED WARRANTY I WOULD STILL NEED TO PAY FOR THE REPLACEMENT. *TR

Jun 19, 2014

SLOWLY APPROACHING A STOP SIGN, VEHICLE STALLED. BATTERY LIGHT, WRENCH LIGHT, AND OIL LIGHT CAME ON. PUT THE CAR IN PARK TO RESTART IT, STARTED AND WENT ON. *TR

May 21, 2014

ESCAPE SITTING AT STOP LIGHT WRENCH LIGHT ILLUMINATED ON DASH AND ESCAPE HAD NO POWER TURNED CAR OFF AND THEN RESTARTED THE ESCAPE AND DROVE HOME NOT ANOTHER ISSUE FOR THE NEXT 16 MILES.. USED OBDII CODE READER TO SCAN ESCAPES ON BOARD COMPUTER AND IT HAD FREEZE FRAME DATA FROM A P2111 CODE WHICH INDICATES THROTTLE BODY ISSUE. *TR

May 13, 2014

+ 23 more complaints for this component

POWER TRAIN,FUEL/PROPULSION SYSTEM

28 complaints

I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE LURCHED AND LOST POWER. THE MOTOR WAS STILL RUNNING, BUT WHEN PUSHING THE ACCELERATOR THERE WAS NOTHING. I PULLED TO THE SIDE OF THE ROAD AND STOPPED. THE VEHICLE CONTINUED TO "LOPE" AND THERE WAS A LIGHT ON THE DASH SHOWING A LITTLE WRENCH. I TURNED THE VEHICLE OFF AND STARTED IT BACK UP AGAIN, AND IT RAN FINE. THIS SAME THING HAS HAPPENED AT LEAST 4 MORE TIMES. IF THERE WAS NO IMMEDIATE WAY TO GET OFF THE HIGHWAY, THIS COULD BE VERY DANGEROUS RESULTING IN A REAR END COLLISION. *TR

Oct 18, 2014

WHILE DRIVING ON 70 MPH SPEED LIMIT HIGHWAY, THE VEHICLE WITHOUT WARNING SUDDENLY APPEARED TO DOWNSHIFT DROPPING MY SPEED APPROX. BY 20 MPH, THEN LURCHED AT 50 MPH UNTIL I PULLED OFF ON THE SHOULDER. THIS WAS ON A UNLIT STRETCH OF HIGHWAY AND WAS VERY DANGEROUS. I TRIED AGAIN TO DRIVE THE VEHICLE WITH THE SAME RESULTS, MEANWHILE THE DASHBOARD WARNING LIGHTS CAME ON. I THEN PULLED OFF THE ROAD AND TURNED THE VEHICLE OFF FOR ABOUT 5 MINUTES. WHEN IT RESTARTED THE WARNING LIGHTS WERE OFF AND THE CAR DROVE NORMALLY. WITH ABOUT A HOUR LEFT ON THE TRIP, THE CAR STARTED TO DOWNSHIFT AND UPSHIFT RANDOMLY AS I REDUCED MY SPEED TO ABOUT 40 MPH ON A 70 MPH HIGHWAY, WHICH IS VERY UNSAFE, SO THAT I COULD MAKE IT HOME. THE LAST TIME I HAD MY OIL CHANGED, THE SERVICE TECHNICIAN SUGGESTED THAT I CHANGE THE TRANSMISSION FLUID. I FELT LIKE THE OLD FLUID MAY HAVE BEEN THE REASON WHY MY CAR SHIFTED IN AN ERRATIC MANNER. SO, I TOOK THE VEHICLE TO MY LOCAL FORD DEALER FOR THE TRANSMISSION SERVICE. THIS WAS ON JULY 21, 2014. IT WAS A ABOUT WEEK LATER, THAT THE VEHICLE BEGAN LURCHING AGAIN. THIS TIME I DECIDED TO TRY A FULL TANK OF GAS WITH CLEANER TO SEE IF THAT WOULD IMPROVE THE PERFORMANCE. IT DIDN'T. FINALLY, I MADE AN APPOINTMENT WITH A REPAIR SHOP TO FIX IT ON AUG 18, 2014. THEY WERE THE ONES THAT TOLD ME THE FUEL THROTTLE BODY WAS BAD AND THAT'S WHEN I GOOGLED AND FOUND THE EXTENDED WARRANTY HAD EXPIRED ON JULY 31, 2014. THERE SHOULD BE A RECALL FOR THIS PART, NOT JUST A BANDAID TO MAKE IT LOOK LIKE THE NHTSA WAS CONCERNED. IT IS A SAFETY ISSUE AND ALSO AND EXPENSIVE REPAIR AT $400. NHTSA: DO YOUR JOB AND FORCE A RECALL ON THIS PART. YOU KNOW IT IS UNSAFE. *TR

Oct 01, 2014

WHILE DRIVING AT APPROXIMATELY 45 MPH, THE WRENCH INDICATOR LIGHT LIT UP ON MY INSTRUMENT PANEL AND I LOST POWER TO THE WHEELS. HAD VEHICLE TOWED TO DEALERSHIP ON 1/10/14 WHERE THE MECHANICS DIAGNOSED A THROTTLE BODY FAILURE. *TR

Jan 10, 2014

I WAS ACCELERATING INTO TRAFFIC WHEN, ALL OF A SUDDEN, MY VEHICLE LURCHED FORWARD, BEGAN TO RAPIDLY LOSE SPEED, AND WOULD NOT ACCELERATE--EVEN WITH THE GAS PEDAL PUSHED TO THE FLOOR. SIMULTANEOUSLY, THE YELLOW WRENCH LIGHT ILLUMINATED ON THE LOWER LEFT-HAND SIDE OF THE DASHBOARD. I HAD TO IMMEDIATELY CROSS OVER TWO LANES OF TRAFFIC AND PULL TO A SIDE STREET, AT WHICH TIME, MY CAR CAME TO A COMPLETE STOP. I THEN PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. A SEARCH OF MY OWNER'S MANUAL REVEALED THAT THE WRENCH LIGHT INDICATED A POWERTRAIN OR THROTTLE FAILURE. I IMMEDIATELY CONTACTED THE FORD DEALERSHIP AND HAD THE CAR TOWED IN FOR INSPECTION. I WAS TOLD IT WAS A BURNED OUT THROTTLE BODY ASSEMBLY AS A RESULT OF A FAULTY VAPOR LOCK CAP. A DAY LATER, THE THROTTLE BODY WAS REPLACED ALONG WITH THE FAULTY VAPOR LOCK COMPONENT AT A COST OF OVER $700. NEITHER PART WAS COVERED UNDER MY WARRANTY. INTERESTINGLY, I WENT BACK THROUGH MY SERVICE RECORDS AND NOTED THAT IN DECEMBER OF 2012, I STATED TO A LOCAL FORD SERVICE MANAGER THAT MY CAR WAS SLUGGISH AND WOULD NOT IMMEDIATELY ACCELERATE THROUGH TURNS. THE SERVICE TECH COULD NOT REPLICATE THE PROBLEM AND SO NOTHING WAS DONE ASIDE FROM CLEANING THE THROTTLE BODY AND FUEL SYSTEM. IF YOU ARE EXPERIENCING OCCASIONAL "HITCHES" OR LAG TIMES IN ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED, BE AWARE THAT THESE ARE HALLMARKS OF A FAILING THROTTLE BODY AND IT MAY BE TIME TO TAKE YOUR VEHICLE IN AND HAVE THE THROTTLE BODY AND VAPOR RECOVERY SYSTEM EXAMINED. IT'S TIME TO ISSUE A RECALL, FORD. *TR

Oct 24, 2013

WHILE DRIVING ON NEW JERSEY TURNPIKE, CAR LURCHED AND NO LONGER HAD ANY GAS ACCELERATION CAPABILITY, WHILE IN FOUR LANES OF HEAVY TRAFFIC. CAREFULLY MANEUVERED INTO RIGHT BREAKDOWN LANE AND BROUGHT CAR TO A STOP. WHEN STOPPED, VEHICLE LURCHED AND SPUTTERED UNTIL KEY WAS TURNED OFF. ONCE TURNED BACK ON, CAR STARTED NORMALLY. THE ISSUE OCCURRED 4 MORE TIMES DURING THE TRIP. THIS WAS AN EXTREME SAFETY ISSUE AND HIGHLY STRESSFUL TO OUR FAMILY. *TR

Aug 06, 2013

+ 23 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

25 complaints

There is oil leak that cannot be found. I have taken that truck to 3 different mechanics, conducted 3 different diagnostics using the dye and everything and the source of this leak cannot be found and is causing me problems.

Oct 19, 2025

My vehicle is not able to pass the inspection and I have had a brand new gas tank put in and the engine lights are always on. I can’t get a new tag for the car and I have been pulled over by police 5 times now and received a citation due to this issue. Please if possible could you help me with this situation. Thank you so much for your time and understanding.

Jun 01, 2025

REPLACE EVAPORATIVE EMISSIONS

Sep 16, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 45 MPH, THE FUEL FILL INLET AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT STATED THAT SHE EXPERIENCED ISSUES WITH STARTING THE ENGINE AND THAT THE STARTER HESITATION BEGAN AFTER THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT SPOKE WITH GENE LATTA FORD INC (1565 CARLISLE ST, HANOVER, PA 17331, (717) 633-1999) AND INFORMED THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Jul 23, 2019

THE VEHICLE FLEX FUEL SYSTEM IS HORRIBLE AND THE VEHICLE SHUTS OFF FOR NO APPARENT REASON. WE HAVE HAVE HAD THE VEHICLE INSPECTED AND REVIEWED BY MECHANICS, WHO COME BACK WITH ONE ISSUE, THE FLEX FUEL SET UP. SO WE ORDERED AND REPLACED THE FLEX FUEL PIPE 2 TIMES NOW. THE ENGINE LIGHT STILL CONTINUES TO POP BACK ON AFTER A COUPLE OF DAYS GO BY. THE CAR SHUTTING OFF WHILE DRIVING IS A SAFETY ISSUE. THIS VEHICLE WAS PURCHASED FOR MY 16 YEAR OLD DAUGHTER FROM A DEALERSHIP LESS THAN A YEAR AGO. I AM SCARED TO DEATH SHE WILL CRASH WHEN THE VEHICLE SHUTS OFF ON THE INTERSTATE. THE 2011 RECALL FORD ISSUED COVERED THE SAME TYPE OF ISSUE, WHICH IN MY OPINION SHOULD BE EXPANDED. MY DAUGHTER JUST CALLED AND STATED THAT THE CAR SHUT OFF 5 TIMES IN THE COURSE OF A MILE. LUCKILY, SHE WAS LOCAL.

Jun 27, 2019

+ 20 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

22 complaints

WE LOST POWER FROM OUR GAS PEDAL. THEN IT GOT HOT. THEN IT WOULD NOT MOVE.

Jul 28, 2015

DRIVING NORMALLY, THROTTLE CONTROL POWERTRAIN WARNING LIGHT COMES ON, CHECK ENGINE LIGHT COMES ON, CAR GAS PEDAL DOES NOT WORK, ENGINE IDLES AND DOES NOT ACCELERATE. WHEN YOU SHUT THE CAR ALL THE WAY OFF AND WAIT THEN RESTART THE ENGINE THE CAR WORKS AS NORMAL AGAIN. *TR

Apr 05, 2015

MY FAMILY AND I WERE TRAVELING HWY 113 IN VA COMING BACK TO PA FROM NC. MY HUSBAND ACCELERATED TO PASS A VEHICLE. AFTER PASSING, OUR VEHICLE BEGAN LOSING ACCELERATION...MY HUSBAND PUSHED THE GAS PEDAL TO THE FLOOR AND WAS NOT GETTING ANY ACCELERATION. THE WRENCH LIGHT ILLUMINATED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WHILE CARS WERE PASSING US AND COMING UP ON US QUICKLY. WE CAME TO A STOP AND THE VEHICLE BEGAN TO STALL. MY HUSBAND SHUT THE VEHICLE OFF, WAITING A MINUTE AND RESTARTED. THE VEHICLE SEEMED TO RUN FINE THE REST OF THE WAY TO PA. WE CALLED THE DEALERSHIP THE FOLLOWING DAY (MONDAY) AND WERE TOLD THEY COULD NOT GET THE VEHICLE IN UNTIL 8/4. I BEGAN FINDING INFO ON THE WEB REGARDING FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THE THROTTLE BODY. I TOOK THE VEHICLE IN AND WAS TOLD THERE WERE NOT ANY CODES SHOWING ON THE COMPUTER. THEY REFUSED TO REPLACE THE THROTTLE BODY. I WAS TOLD TO DRIVE THE VEHICLE AND IF IT HAPPENED AGAIN TO BRING IT BACK. I REFUSED AND INSISTED THEY REPLACE IT. I AM NOW STILL FIGHTING WITH FORD TO REIMBURSE ME. I HAVE SENT LETTERS TO FORD ONLY TO RECEIVE A "FORM LETTER" BACK FROM THEM SUGGESTING THAT I TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE THROTTLE BODY NEEDS REPLACEMENT...I HAD IT REPLACED ALREADY...THEY OBVIOUSLY DO NOT READ LETTERS SENT TO THEM. I WILL KEEP FIGHTING BUT I DO NOT UNDERSTAND WHY THE NHTSA CONTINUES TO RECEIVE COMPLAINTS ABOUT THIS ISSUE AND DOES NOTHING ABOUT IT. IT IS A HUGE SAFETY ISSUE! SHAME ON FORD AND THE NHTSA! *TR

Oct 13, 2014

WHILE DRIVING INTO WORK WITH MY CRUISE CONTROL SET AT 60MPH, MY VEHICLE SUDDENLY SPUTTERED AND THE CRUISE CONTROL DISENGAGED AND THERE SEEMED TO BE A LOSS OF POWER. I REMEMBER THIS DESCRIPTION FROM THE THROTTLE BOTTLE NOTIFICATION I RECEIVED FROM FORD A FEW MONTHS BACK. I HAD TAKEN MY ESCAPE INTO THE DEALERSHIP ON 9/11/14 TO HAVE THIS TAKEN CARE OFF AND NOW 2 WEEKS LATER MY VEHICLE NOW HAS THE THROTTLE CONTROL/POWERTRAIN WARNING LIGHT ON AND IS SHOWING ALL SIGNS OF THE NOTIFICATION FROM FORD. I KNOW THIS ISSUE HAS ALREADY BEEN ADDRESSED, BUT NOW I AM QUESTIONING AS TO WHETHER OR NOT FORD IS ACTUALLY FIXING THE PROBLEM. *TR

Sep 29, 2014

DRIVING ON HIGHWAY USING CRUISE CONTROL SETTING AT 65 MPH, WHEN ALL OF SUDDEN VEHICLE BEGAN TO SLOW DOWN AND STALL ON ME. I HAD TO PULL OVER ON THE SIDE OF THE ROAD BECAUSE THE VEHICLE WAS SHAKING AND I COULD NOT GIVE IT POWER TO STAY WITH TRAFFIC SPEED. I GOT TO THE SIDE PUT THE VEHICLE IN PARK AND IT STILL WAS SHAKEN SO I TURNED IT OFF. I THEN WAITED A MINUTE OR SO AND STARTED THE VEHICLE BACK UP EVEN THOUGH IT WAS HESITATING TO START. ONCE BACK ON I DROVE WITH MY HAZARD ON AT A SPEED OF 50 MPH. *TR

Mar 23, 2014

+ 17 more complaints for this component

STEERING,ELECTRICAL SYSTEM

20 complaints

The power steering assist fault warning light came up and my steering wheel became hard to steer.

Aug 25, 2025

The contact owns a 2010 Ford Escape. The contact stated while driving at approximately 15 MPH and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. Additionally, on several occasions, the vehicle failed to immediately start. The contact replaced the ignition switch, battery, starter, and alternator; however, the failure persisted. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 150,000.

Nov 12, 2024

POWER STEERING STOPPED ON CAR. TURNED CAR ON IN THE MORNING AND GOT A MESSAGE "POWER STEERING ASSIST FAULT" ON DASH. WENT TO DRIVE CAR AND POWER STEERING WAS NOT WORKING.

Jan 15, 2021

WHILE MAKING A TURN, THE ELECTRICAL STEERING ASSIST DISENGAGED FOR A FEW SECONDS AND A BEEPING ALARM SOUNDED THREE TIMES. THIS HAPPENED TO ME ON ANOTHER OCCASION. AFTER THE SECOND TIME I GOT THE CAR BACK HOME AND PARKED IT UNTIL I COULD DETERMINE WHAT THE PROBLEM IS. FOUND THE SAME HAPPENINGS ON THE NHTSA WEBSITE. THERE WAS A RECALL ON THIS PROBLEM AND MY ESCAPE WAS ONE OF THE RECALL VINS. IN 2014, I TOOK IT TO FORD DEALERSHIP AND THEY DID WHATEVER WAS REQUIRED AT THAT TIME. I NEVER HAD AN ISSUE BEFORE THE RECALL, AND THEY APPARENTLY DID THE REPLACEMENT TO KEEP THE ELECTRICAL ASSIST FROM DISENGAGING. FROM MY UNDERSTANDING, THEY EXTENDED THE WARRANTY 10 YEARS OR 150,000 MILES. MY ESCAPE IS AT 191,000 MILES CURRENTLY. FORD SERVICE SAYS THEY CANNOT FIX IT WITHOUT ME COVERING THE COST, AND IF ANOTHER RECALL IS ISSUED, FORD MAY REIMBURSE ME. I BELIEVE ANOTHER RECALL SHOULD BE REQUIRED AS VEHICLES TODAY ARE DRIVEN MORE MILES THAT 150K. IT IS DANGEROUS WHEN THE STEERING ASSIST DISENGAGES AS NO POWER STEERING IS AVAILABLE. THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN WHEN THE ASSIST GOES OUT. FORTUNATELY, I DID NOT HIT ANYTHING AS THE STEERING ASSIST REENGAGED WHILE STILL IN MY TURN. IF IT HAD NOT REENGAGED AT THAT EXACT TIME, NO DOUBT IN MY MIND THAT I WOULD HAVE HIT THE VEHICLE IN THE OTHER LANE. I WAS ON A HIGHWAY AT THE TIME IT FIRST HAPPENED AND THE SECOND TIME IT OCCURRED I WAS TURNING INTO SOMEONE'S DRIVEWAY.

Nov 16, 2020

ELECTRIC POWER STEERING WENT OUT WITH 130K+ ON THE VEHICLE. THERE WAS A RECALL FOR THIS BACK IN 2014 BUT BECAUSE IT WASN'T "BROKEN" IN 2014 THEY CLOSED THE RECALL. NOW IN 2020, IT IS GIVING FAULT CODES AND IT STOPPED WORKING ALL TOGETHER. FORD REFUSES TO REPLACE THE SYSTEM BECAUSE IT WASN'T BROKEN 6 YEARS AGO WHEN THEY REALIZED THE MECHANICS OF THE SYSTEM WERE FAULTY IN THE FIRST PLACE. THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY WHEN IT LOST POWER STEERING ALMOST CAUSING AN ACCIDENT.

Feb 21, 2020

+ 15 more complaints for this component

VISIBILITY/WIPER

18 complaints

I DROVE A SHORT DISTANCE TO A NEARBY PARK, PARKED THE VEHICLE, TOOK MY DOG OUT OF THE BACK, AND CLOSED THE THE REAR LIFTGATE/HATCHBACK IN A NORMAL FASHION. WE WERE JUST WALKING AWAY FROM THE CAR WHEN THE REAR WINDOW EXPLODED. IT WAS A LOUD EXPLOSION WITH FLYING GLASS. THE WHOLE WINDOW BLEW OUT. IT WAS SO EXTREME THAT OTHER PEOPLE IN THE PARKING LOT JUMPED OUT OF THEIR CARS IN ALARM AND CAME OVER TO SEE WHAT HAD HAPPENED. NOTHING HAD HIT THE WINDOW. NOTHING WAS TOUCHING THE WINDOW. THE TEMPERATURE WAS NOT EXTREME--COOL AND DAMP BUT NOT COLD. THERE WAS NO APPARENT CAUSE FOR THIS AND IT WAS VERY DANGEROUS BECAUSE OF THE FLYING GLASS. IF IT HAD HAPPENED SECONDS EARLIER I COULD HAVE BEEN INJURED OR MY PET COULD HAVE BEEN INJURED, OR BOTH. I NOTE THAT I HAD PUSHED THE REAR DEFROST BUTTON WHILE DRIVING TO CLEAR UP SOME FOGGING BECAUSE THE WEATHER WAS DAMP AND THE BIG DOG WAS BACK THERE, BUT THAT WAS NORMAL USE.

Dec 16, 2020

REAR WINDOW SHATTERED WHEN I CLOSED THE LIFTGATE WHILE IT WAS SITTING IN MY DRIVEWAY! WASN'T SHUT HARD, ACTUALLY IMPOSSIBLE TO SLAM ONE OF THESE LIFGATES. THERE WERE NO OBSTRUCTIONS TO MAKE CONTACT WITH THE GLASS.

Dec 21, 2018

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH DOOR WINDOW SHATTERED AFTER THE HATCH DOOR WAS CLOSED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (GORNO FORD IN TRENTON MI) WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 100,000.

Feb 12, 2018

THE VEHICLE WAS PARKED IN A DRIVEWAY ON A FAIRLY COLD DAY (TEMPERATURES IN THE LOW 30S). AFTER LOADING THE REAR OF THE VEHICLE AND UPON CLOSING THE LIFTGATE, THE REAR WINDOW SHATTERED. PRIOR TO THIS HAPPENING, THERE WERE NO SIGNS OF A CHIPPED/DAMAGED WINDOW. THE LIFTGATE WAS NOT SLAMMED HARDER THAN USUAL AND THERE WERE NO ITEMS BLOCKING IT FROM CLOSING.

Dec 30, 2016

WHILE SHUTTING MY REAR HATCH AFTER REMOVING MY RECYCLING, THE REAR WINDOW EXPLODED. THERE WAS NO CONTACT TO THE WINDOW AND IT HADN'T BEEN OPENED. THERE'S NO EXPLANATION AS TO WHY THE WINDOW WOULD JUST EXPLODE ON ITS OWN.

Nov 19, 2016

+ 13 more complaints for this component

FUEL SYSTEM, GASOLINE

17 complaints

The contact owns a 2010 Ford Escape. The contact stated that while attempting to refuel the vehicle, the fuel filler door would not open and the contact attempted to use a screwdriver to open the fuel filler door. The contact was not able to refuel the vehicle. The vehicle was taken to the dealer and the dealer performed the recall repair for NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). However, the dealer did not have time to repair the fuel filler door. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

Oct 06, 2021

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING ABOVE THE REAR DRIVER'S SIDE WHEEL. AVIS FORD (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 355-7500) STATED THAT THERE WAS NO RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THE SAME THING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP WAS CRACKED AT THE TOP. THE FUEL PUMP WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 114,000. *TR

Mar 25, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. ON DIFFERENT OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE AND FUEL INTAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLINTON FORD LINCOLN (2850 VALLEY W CT, CLINTON, IA 52732, (563) 242-7011) WHERE A DIAGNOSTIC TEST LOCATED A FAILURE CODE RELATED TO THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAME DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.

Jun 22, 2018

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD IN WHITE BEAR LAKE, MINNESOTA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Apr 11, 2018

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIN INC (630 13TH ST SW, PINE CITY, MN 55063) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Mar 21, 2018

+ 12 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

17 complaints

VEHICLE CUTS OUT STOPS WHILE RUNNING DOESN'T IDLE CUTS OFF AT LIGHTS

Jul 20, 2017

I WAS DRIVING ALONG AND MY CAR STOPPED RECEIVING INPUT FROM THE GAS PEDAL AT 50 MPH ENTERING THE HIGHWAY. THIS HAPPENED A MONTH AGO. THIS HAS HAPPENED TWICE AS WELL AS MY CAR TAKING OFF WHEN I ACCELERATE FROM STOPPED POSITION. TODAY 7/31/14 THE GAS PEDAL FAILED TO WORK AGAIN WHEN IN A TURN THANK GOD NOBODY WAS BEHIND ME. YOU GUYS KNOW THERE IS A THROTTLE BODY ISSUE WITH ALL THESE FORD ESCAPES BUT YET YOU LET THEM GET AWAY WITH THIS. DOES SOMEONE HAVE TO DIE FROM A REAR END COLLISION BECAUSE THE THROTTLE STAYS CLOSED ON THE HIGHWAY? PEOPLE'S LIVES ARE AT STAKE HERE. MY WIFE AND KID ARE IN THIS CAR WHAT HAPPENS I GO TO PULL OUT AND IT DECIDES TO JUST STAY STUCK HALFWAY INTO THE LANE BAM I GET T BONED THEN HAVE TO SUE EVERYONE THAT KNEW ABOUT THIS ISSUE. *TR

Jul 31, 2014

WHEN TRAVELING AT APPROX 50 MPH, THE ENGINE MADE AN AUTOMATIC DE ACCELERATION, WITH THE RPMS GOING TO 1000. EVEN WHEN STEPPING ON THE GAS PEDAL, THE RPMS DID NOT CHANGE AND THE CAR CAME TO A VERY SLOW SPEED JUST OVER IDLE SPEED. A WRENCH SYMBOL APPEARED IN THE INDICATOR LIGHTS. I PLACED IN PARK AND TURNED OFF THE CAR. WHEN RESTARTING, THE WRENCH SYMBOL WENT AWAY AND THE CAR DROVE NORMAL FOR ABOUT 20 MILES UNTIL THE SAME THING HAPPENED. IT APPEARS THAT SOMETHING IN THE COMPUTER BRAINS IS TELLING THE ENGINE TO SHUT DOWN. THIS HAPPENED A FEW MORE TIMES OVER WEEKEND AND THANKFULLY I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO PULL OFF TO THE SHOULDER. TODAY IS MAY 4, 2014 AND TOMORROW I PLAN TO TAKE THE CAR INTO FORD DEALERSHIP ON STERLING VIRGINIA. I HAVE READ RECENT COMPLAINTS FROM FORD ESCAPE OWNERS THAT MATCH EXACTLY MY PROBLEM. THIS IS OBVIOUSLY UNSAFE AND SHOULD BE REPORTED AS A RE CALL. *TR

May 04, 2014

WHILE DRIVING VEHICLE IT WILL REV HIGH AND THEN STALL WHILE IN TRAFFIC. STARTS BACK UP FINE AND THEN IMMEDIATELY STALLS OUT AGAIN. THIS HAS HAPPENED THREE DIFFERENT TIMES IN THE PAST 3 WEEKS. *TR

Dec 02, 2013

ON HIGHWAY APPROX. 5 MILES INTO JOURNEY WHEN VEHICLE SUDDENLY STOPS WITH A VIOLENT JERK THROWING ALL BELONGINGS INTO THE FLOOR. ALL LIGHTS ON DASH COME ON VEHICLE REMAINED ON. . PRESSING GAS PEDAL BUT DOES NOT ENGAGE. SLOWLY IDLE OVER TO THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND RESTARTED. LET RUN FOR 5 MINUTES AND DROVE 300 FT TO SUITABLE PULL OFF. ORANGE TOOL LIGHT STAYED ON IN LEFT LOWER CORNER OF DASH AFTER A SLUGGISH START. DROVE APPROX. 20 MILES TO WORK AT NIGHT WITHOUT ANY FURTHER PROBLEMS. IN MORNING ON THE WAY HOME, VEHICLE STARTED OK. LET RUN 5 MINUTES TO WARM UP. TRAVELED APPROX. 3 MILES GOING 35 MPH WHEN VEHICLE SUDDENLY STOPS AGAIN , VEHICLE REMAINED ON. COASTED OFF ROAD. TURNED OFF VEHICLE AND LET SET FOR 5 MINUTES AGAIN. VEHICLE SLUGGISHLY STARTED WITH ORANGE ENGINE LIGHT STAYING ON THE DASH. DROVE APPROX. 2 MILES AT 30 MPH WHEN VEHICLE DOES THE SAME THING. COASTED INTO PARKING LOT. TURNED OFF AND CHECKED OUTSIDE VEHICLE FOR ANY LEAKAGE PROBLEMS . NONE NOTED. RESTARTED SLUGGISHLY. TRAVELED APPROX. 22 MILES TO HOME WITHOUT ANY OTHER PROBLEMS. HUSBAND TOOK TO DEALERSHIP. THEY CHECKED IT AND KNEW BEFOREHAND WHAT THE PROBLEM WAS BECAUSE OF A HISTORY OF PROBLEMS WITH THIS VEHICLE. REPLACED THROTTLE BODY ASSEMBLY MILEAGE AT 51814 AT A COST OF $372.61 PARTS AND LABOR. *TR

Nov 06, 2013

+ 12 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

16 complaints

ENTERING I-85 GOING WEST AT APPROX. 60MPH. APPROX 1/4 MILE THE CAR LOST POWER AS I WAS ENTERING THE FREEWAY. TRAFFIC WAS MERGING ONTO THE FREEWAY AROUND ME AND I PUT ON MY BLINKER TO GET TO THE SIDE OF THE FREEWAY TO CALL A TOW TRUCK. IT WAS VERY DANGEROUS. THE REPAIR SHOP TOLD ME IT WAS A THROTTLE BODY ISSUE. *TR

May 15, 2014

SPEED FROM 70 TO ZERO. FIRST TIME ON FREEWAY AGAIN IT HAPPEN MANY TIMES PULL OVER SHUTOFF ENG. RESTART. CALL FORD MOTOR AND DEALER BOTH SAY UNLESS THEY COULD GET THE CODE FROM ENG. NOT ONE THING COULD BE DONE.IT HAPPEN AGAIN MY AUTO REPAIR SHOP I WALKED OVER THERE THEY GOT THE CODE AND I TOOK IT TO REPAIR SHOP THEY PUT ON NEW THROTTLE BODY IT NOW RUNS GOOD BUT IS THIS PART GOING TO HAPPEN AGAIN. *TR

Mar 20, 2014

BEGAN AT IDLE AT STOP LIGHT/SIGN; RPMS GO UP/DOWN THEN STALL. THEN WHILE DRIVING APPROX 45 MPH, CAR DOES A "THUD", DOESN'T STALL, BUT GAS PEDDLE NO LONGER WORKS, YOU CAN PUSH IT TO THE FLOOR AND NOTHING. I TURNED ON MY FLASHERS, COASTED OFF SIDE OF ROAD AND STOPPED. SHUT ENGINE OFF AND RESTARTED IT. 2ND TIME, WHILE GOING THREW A HUGE, BUSY INTERSECTION AT RUSH HOUR, CAR STARTED JERKING, GAS PEDDLE QUIT WORKING, ALMOST GOT REAR-ENDED, WHOLE FAMILY WAS WITH ME; ROLLED OFF SIDE OF ROAD, TURNED CAR OFF AND RESTARTED IT. WHEN TURNING KEY ON IT WOULD MAKE THE REPEATED START SOUND BEFORE IT ACTUALLY STARTED. WHEN THE "THUD" HAPPENS THE "WRENCH" LIGHT ELIMINATES ON MY DASH, BUT ONCE I SHUT OFF KEY AND RESTART, THE "WRENCH" LIGHT GOES AWAY. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT WAS A "CANISTER PURGE VALVE" THAT NEEDED REPLACING AND WANTED TO CHARGE ME $390 TO FIX. I PAID THEM THE $92 DIAGNOSTIC FEE AND MY HUSBAND PAID $42 FOR THE PART AND REPLACED IT HIMSELF. ONLY MY PROBLEM STILL EXISTS AS THAT WASN'T THE PROBLEM AT ALL. I CALLED FORD BACK TODAY EXPLAINING IT HAPPENED TO ME AGAIN TODAY WHILE TURNING A CORNER AT 15 MPH AND THEY THEN GUESSED IT WAS THE "THROTTLE BODY" AND I HAVE TO TAKE IT BACK IN TO THE DEALERSHIP TOMORROW! MY FRIEND WITH SAME YR, MAKE AND MODEL OF ESCAPE WAS ON THE HWY AND IT HAPPENED LAST WEEK; SHE ALMOST GOT HIT BY A SEMI TRUCK!! *LN *TR

Oct 02, 2013

DRIVING ON I80 WEST, WHEN SUDDENLY I LOST POWER AND THE CAR STARTED TO DECELERATE, LOOKED AT THE INSTRUMENT PANEL AND SAW THE "WRENCH" ICON LIT. PULLED OFF OF THE INTERSTATE AS THE CAR CONTINUED TO LOSE SPEED AND LIMPED INTO A SERVICE STATION PARKING LOT. TURNED THE IGNITION OFF AND CONSULTED THE USER MANUAL AND FOUND THE ISSUE RELATED TO THE "POWERTRAIN/THROTTLE CONTROL". TURNED THE IGNITION BACK ON AND ALL OF THE WARNING LIGHTS WENT OFF AFTER STARTING THE CAR. HEADED BACK TO HOME VIA SIDE STREETS AND HAD ONE MORE INCIDENT AFTER APPROXIMATELY 3 MILES. FOLLOWED THE SAME PROCEDURE AS BEFORE AND WAS ABLE TO MAKE IT THE REST OF THE WAY HOME (6 MILES). IF THIS HAD HAPPENED OUT IN THE COUNTRY MILES FROM NOWHERE I WOULD HAVE BEEN EXTREMELY WORRIED. PARKED CAR UNTIL AFTER THE HOLIDAY AND CALLED THE FORD DEALERSHIP TO ARRANGE SERVICE. TOOK CAR TO FORD DEALERSHIP THIS MORNING(9/4) AND WAS TOLD LATER THAT THE THROTTLE BODY WAS BAD. NEW ONE WAS BACK ORDERED TO OCTOBER 26TH. SERVICE TECHNICIAN(KYLE) TOLD ME I COULDN'T DRIVE THE CAR BECAUSE IT WAS A SAFETY HAZARD. PART IS NOT COVERED UNDER EXTENDED WARRANT, SO A RENTAL CAR WILL NOT BE COVERED. I CAN'T AFFORD $1800 FOR A RENTAL, SO NOW WHAT? DEALER SYMPATHETIC, BUT UNABLE TO HELP. *JB

Sep 04, 2013

VEHICLE STALLS OUT WHILE DRIVING AND GOES INTO AN IDLE MODE. VEHICLE HAS TO BE SHUT OFF AND THEN RESTARTED IN ORDER TO GO BACK INTO A MODE THAT ALLOWS ACCELERATION. *JB

Sep 04, 2013

+ 11 more complaints for this component

SUSPENSION

14 complaints

I had exhaust work done, 2010 Ford Escape, and shop pointed out huge rust hole in ''subframe'' (engine cradle) This has been hundred thousand recalls but NOT all model years, yet they ALL have the same fault. Ford recall only puts a cheap ''brace'' on it but it is NOT a repair!! What kind of country allows these maggots to threaten the driver with complete !! loss of steering control and yet not require repair for faulty frames? They did the half-ass repair on 2001 to 2004 but ALL years up to 2012 have this, and the ''brace '' in cheapo B S.

Dec 06, 2023

A/C drain line located above the crossmember(Engine Cradle-#9L8Z-5C145-A) caused it to prematurely rot on the passenger side of the vehicle. Issue was discovered during a routine oil change. Crossmember rot is directly above lower control arm attachment point. In the event of total failure, it would result in loss of control of the vehicle. The driver's side of the crossmember does not have any signs of corrosion.

Aug 07, 2023

Had an alternator problem , had vehicle towed to garage for repair. When I picked the owner of the garage there is significant rust to the suspension. I inspected the damage my self and found the "suspension part" that holds the strut was just about rusted through. I researched the web and found out that there were plenty of others who have the same

May 04, 2023

The vehicle started making occasional "clunking" sounds upon right hand turns around the 120,000 mile mark as if my tire were falling into a pothole that wasn't there. Had one occurrence where a sharp right hand turn resulted into what I'd call a "locked up" steer or loss of steering control and flashing warning light. It then mysteriously resumed normalcy. At 135,000 during a brake job service, mechanic pointed out that the crossmember has prematurely corroded through along with concerns about the subframe and this car was unfit to drive which may be the reason for the above. I'm reading very similar stories of all the same symptoms that have already resulted in accidents with this car which is forcing me to park this.

Nov 16, 2021

REAR SUBFRAME IS RUSTED, POTENTIALLY CRACKED CAUSING NOISE AND LOSS OF NORMAL CONTROL WHEN DRIVING.

Mar 17, 2021

+ 9 more complaints for this component

VISIBILITY,STRUCTURE

14 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE CLOSING THE REAR HATCH DOOR, THE WINDOW ON THE DOOR SHATTERED. UPON INSPECTION, IT WAS DISCOVERED THAT THE PLASTIC HINGES ON THE DOOR WERE ALSO CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

Nov 22, 2017

AFTER LOADING THE VEHICLE, I SHUT THE REAR GATE. THE REAR WINDOW EXPLODED UPON IMPACT AND SHARDS OF GLASS FLEW ALL OVER THE STREET AND THE BACK OF THE VEHICLE SCARING THE KIDS. *TR

Apr 26, 2015

I WAS CRUISING AT A LOW SPEED ON A WARM DAY WHEN I HEARD A LOUD EXPLOSION, THE LEFT REAR WINDOW EXPLODED. *TR

Sep 09, 2014

THE REAR WINDOW HAS TWO CLAMPS THAT ATTACH TO THE VEHICLE. THE CLAMPS ARE DETERIORATING AND CRUMBLING TO PIECES. I HAVE ALSO SEEN THIS ON OTHER FORD ESCAPES. WITH THE CLAMPS FALLING APART IT WILL ONLY BE A MATTER OF TIME UNTIL THE REAR WINDOW WILL SHIFT OR FALL OFF. THIS SAME VEHICLE IS RUSTING ALSO. THE REAR HATCHBACK IS RUSTING OUT AND OTHER COMPONENTS. FORD MOTOR COMPANY REFUSES TO TAKE CARE OF THE PROBLEM. *TR

Jul 11, 2014

THE REAR WINDSHIELD EXPLODED WHILE I WAS PARKED. I WAS BEHIND THE CAR AND WAS SHOWERED WITH GLASS AS WERE MY PERSONAL ITEMS IN THE BACK OF THE CAR. *TR

Jun 25, 2014

+ 9 more complaints for this component

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

12 complaints

@12:56PM ON 2/11/2021, MY CAR SUDDENLY AND WITHOUT WARNING LOST ALL ELECTRICAL POWER, ACCELERATION, LIGHTS, PEDAL/GAS COMPLETELY UNRESPONSIVE. THE TIME REMAINED ON. IT WAS 19* F WITH NO PRECIPITATION ON DRY/PARTLY SNOWY PAVEMENT ON HIGHWAY US31 JUST S OF THE NORTH MUSKEGON/BUSINESS 31 BYPASS. I WAS GOING ABOUT 75 MPH AND ADJUSTED THE CRUISE CONTROL TO SLOW FOR ANOTHER VEHICLE SHORTLY BEFORE THE SHUTOFF. IT IS NOT CLEAR IF THAT IS RELATED, BECAUSE THE TIMING WAS NOT IMMEDIATE. I HAD NOT CHANGED LANES IN MORE THAN A MILE, ALTHOUGH THE ROAD DOES TWIST SLIGHTLY IN THAT LOCATION. I HAD ON AUTOMATIC LIGHTS, DEFROST AND REAR DEFROST, BLUETOOTH AUDIO, AND CRUISE CONTROL. MY TANK WAS JUST BELOW 1/2 FULL OF GAS AND THE VEHICLE HAS BEEN MAINTAINED BUT IS NOT STORED IN A GARAGE OVERNIGHT. I COASTED TO AN EMERGENCY LANE ON THE PASSING LANE, TURNED THE KEY OFF (OTHER THAN THE TIME, AUDIO, AND BRAKES, NOTHING ELSE WOULD RESPOND.) I STARTED THE CAR AGAIN AFTER ABOUT 60 SECONDS, IT STARTED WITHOUT PROBLEM, AND I COULD CONTINUE TO MY VACCINE APPOINTMENT WITH NO DISCERNIBLE SIGNS OF ANY OTHER ISSUE OR ERROR. IT WAS TERRIFYING.

Feb 11, 2021

WHILE DRIVING IN A VARIETY OF CIRCUMSTANCES, (IN TOWN AT STOPLIGHT AND ACCELERATING ON HIGHWAY) MY 2010 FORD ESCAPE WILL JUST SHUT OFF. NO WARNING, JUST DIES. I HAVE BEEN TO 4 MECHANICS INCLUDING ONE AT A FORD DEALER JUST TODAY. NO CODES SHOW, SO EVERY TIME I AM BASICALLY TOLD THAT THEY "CAN'T DUPLICATE ISSUE" AND I AM SENT ON MY WAY WITH NO REMEDY FOR WHAT IS A VERY DANGEROUS MALFUNCTION. I JUST CALLED FORD AND STARTED A CASE NUMBER TO SEE WHAT THEY WILL DO. JUDGING FROM OTHER COMMENTS I HAVE READ ON INTERNET, I AM NOT HOPEFUL. I CANNOT UNDERSTAND WHY A RECALL WASN'T ISSUED AND HOW I AM JUST LEARNING ABOUT THE SCOPE OF THE PROBLEM NOW-AFTER SPENDING $20K ON THIS VEHICLE.

Sep 30, 2019

MY VEHICLE IS EXPERIENCING A THROTTLE BODY FAILURE. PER THE FORD DEALER IT IS ONLY COVERED UNDER THE EXTENDED WARRANTY IF IT DOES IT DURING A TEST DRIVE BY A DEALER. THE VEHICLE IS PATENTLY UNSAFE. IT SHUTS DOWN IN ALL DRIVING SITUATIONS, HIGHWAY SPEEDS, SURFACE ROAD SPEEDS, WHILE MOVING. I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS DUE TO THIS ISSUE. THE LOCAL DEALER - FOWLER FORD - IS NOT FOLLOWING FORD'S DIRECTIVE AND IS CHARGING ME FOR A DIAGNOSTIC WHEN FORD SAYS NOT TO. THE 2010 FORD ESCAPE IS A DEATH TRAP. I AM NOW STUCK WITH A VEHICLE THAT HAS HAD MULTIPLE RECALLS FOR LESS SERIOUS ISSUES, BUT THE ONE ISSUE THAT CAN GET SOMEONE KILLED DOES NOT QUALIFY FOR A RECALL? THIS MAKES NO SENSE, I AM AFRAID TO DRIVE THE VEHICLE, BUT HAVE NO CHOICE. WHY WAS FORD ALLOWED TO GET AWAY WITH AN EXTENDED WARRANTY ON A PART THAT FAILS RANDOMLY, WHILE THE VEHICLE IS MOVING IN TRAFFIC. IT SEEMS THAT FORD WAS GIVEN A PASS ON AN ISSUE THAT WILL GET SOMEONE KILLED.

Aug 06, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE WHERE IT WAS DIAGNOSED SEVERAL TIMES THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TECHNICIAN MENTIONED THAT THE FUEL WAS NOT PROPERLY CIRCULATING WITHIN THE SYSTEM WHICH WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Sep 25, 2015

WAS DRIVING THE VEHICLE ON THE INTERSTATE AT ABOUT 60 MPH AND EXITED SAFELY. WENT THROUGH TYPICAL STOP-AND-GO RUSH HOUR TRAFFIC FOR ABOUT 2 MINUTES UNTIL REACHING WORK, IN WHICH THE CAMPUS' SPEED IS SET TO 25 MPH THROUGHOUT. VEHICLE WAS TRAVELING ON WORK CAMPUS A LITTLE UNDER 30 MPH. SUDDENLY, THE CAR STALLED AND THE BATTERY AND OIL WARNING LIGHTS HAD COME ON. STEERING THE VEHICLE TO A SAFE PARKING PLACE WAS DIFFICULT AS THE STEERING WHEEL HAD BECOME TIGHT. ONCE SAFELY PARKED, THE VEHICLE WAS TURNED OFF AND AFTER 5 SECONDS TURNED BACK ON. THE ENGINE STARTED UP NORMALLY. STARTED DRIVING THE VEHICLE CLOSER TO WHERE IT WAS NEEDED TO BE PARKED AND THE ENGINE STALLED AGAIN AFTER 1000 FEET AND THE STEERING WENT TIGHT AGAIN. TURNED OFF THE VEHICLE AGAIN AND AFTER 5 SECONDS ATTEMPTED TO TURN IT BACK ON. THE ENGINE HAD TROUBLE STARTING BUT AFTER AN ABNORMAL AMOUNT OF TIME TRYING TO TURN OVER, THE ENGINE DID. WAS ABLE TO GET THE VEHICLE IN THE APPROPRIATE PARKING AREA. VEHICLE HAS FULL TANK OF GASOLINE, 2000 MILES OVER OIL CHANGE RECOMMENDATION BY DEALER, AND FACTORY BATTERY. VEHICLE HAS NEVER BEEN OFF-ROAD BUT HAS BEEN SUBJECT TO EASY SNOW ACCUMULATIONS SINCE PURCHASED FROM DEALERSHIP. *TR

Dec 03, 2013

+ 7 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

11 complaints

WHILE TRAVELING 60 MPH ON I-45 SOUTH OF HOUSTON, TX. MY 2010 FORD ESCAPE LOST POWER. I IMMEDIATELY HAD TO MANEUVER ACROSS 3 LANES OF TRAFFIC WHILE COASTING TO A STOP. LUCKILY I WAS NOT HIT!!! I TURNED THE VEHICLE OFF AND ALLOWED IT TO SIT FOR A FEW MINUTES. I RESTARTED IT AND THE ORANGE WRENCH SYMBOL APPEARED ON THE DASH. I TURNED IT OFF AND RESTARTED IT AGAIN. THIS TIME THE MALFUNCTION INDICATOR LAMP CAME ON. I DROVE THE VEHICLE HOME WITH LIMITED OPERATION, DECREASED ENGINE POWER AND VEHICLE SPEED. I EXPERIENCED FAILURE ONE MORE TIME DURING THIS TRIP. WHEN I HAD THE DIAGNOSTIC TROUBLE CODES (DTC) PULLED IT WAS P2111, "THROTTLE BODY STUCK OPEN." RESEARCHING IT ON THE INTERNET REVEALED NHTSA ACTION NUMBER PE13003. *TR

Jun 16, 2014

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,500 AND THE CURRENT MILEAGE WAS 68,771. UPDATED 12/30/13*CN THE CONSUMER STATED THE BATTERY EXPLODED.UPDATED 01/14/14

Nov 19, 2013

WHILE DRIVING THE ENGINE STALLED, BUT THE LIGHTS AND RADIO CONTINUED TO WORK. WE PULLED OVER AND PUT THE CAR INTO PARK AND ATTEMPTED TO RESTART THE ENGINE, AND IT STARTED. HOWEVER, JUST A COUPLE OF WEEKS LATER (THIS PAST WEEKEND) IT HAPPENED AGAIN. BOTH TIME WE WERE TRAVELING AROUND 20-25 MPH ON CITY STREETS, NO WARNING ON INDICATION PRIOR TO THE STALLING, BUT WHEN IT DOES STALL THE OIL AND ENGINE LIGHT COMES ON. *TR

Nov 07, 2013

I FILED A COMPLAINT YESTERDAY AND WILL CONTINUE TO AS LONG AS THIS IS HAPPENING, WHEN I STARTED MY CAR THIS MORNING I DROVE 3 MILES AND IT STOPPED MOVING, WHEN I PRESS THE GAS NOTHING HAPPENED AND THE WRENCH LIGHT CAME ON, STOPPED THE CAR TURNED IT OFF STARTED IT DROVE THE CAR ABOUT 20 FEET AND IT DID THE SAME. STARTED THE CAR AGAIN MADE IT ALMOST TO WORK 3 MILES AWAY AND IT HAPPENED AGAIN. STOPPED THE CAR TURNED IT OFF AND STARTED IT AGAIN IT CONTINUED ALL DAY LONG APPROXIMATELY 15 TIMES ALL DAY. *TR

Oct 28, 2013

WHILE ENTERING A FREEWAY AT 40MPH THE CAR STALLED,THANKFULLY THERE WAS A SHOULDER TO PULL ON TO OTHERWISE WE WOULD'VE BEEN REAR ENDED. THIS HAS HAPPENED AT DIFFERING SPEEDS AS WELL. THE WRENCH LIGHT IN THE DASH COMES ON AND THE VEHICLE STALLS. RESTARTING VEHICLE WILL USUALLY RESUME WITH NO ISSUES. NO CODES ARE STORED SO DEALER CAN'T FIND PROBLEM. THIS HAS HAPPENED 10X'S AT LEAST. I'M SCARED TO LET MY WIFE OR DAUGHTER DRIVE THIS VEHICLE. NO SIGNS GIVEN THAT IT WILL STALL. *TR

Jun 01, 2013

+ 6 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

10 complaints

WHILE DRIVING APPROX 45-60 MPH WRENCH ICON AND ENGINE ICON LIGHTS CAME ON VEHICLE STOPPED ACCELERATING EVERYTHING ELSE WORKED AND ENGINE WAS STILL RUNNING, GAS PEDAL DID NOT ACCELERATE OR RAISE RPM'S. PULLED TO SIDE OF ROAD PUT IN PARK AND TURNED ENGINE OFF, VEHICLE STARTED WITH HESITATION WRENCH LIGHT DID NOT APPEAR, ENGINE LIGHT REMAINED ON THOUGH VEHICLE WAS DRIVABLE AGAIN. PROBLEM HAPPENED REPETITIVELY THE REST OF THE 45 MIN DRIVE HOME WITH WRENCH LIGHT APPEARING AND ACCELERATION CEASING HAD TO PULL OVER AND RESTART NUMEROUS TIMES. ENGINE ICON REMAINS LIT. *TR

Mar 30, 2014

SITTING AT A TRAFFIC LIGHT, WHEN IT TURNED GREEN ATTEMPTED TO ACCELERATE, THROTTLE BECAME UNRESPONSIVE IMMEDIATELY AND THE POWERTRAIN SYSTEM FAULT LIGHT CAME ON. AFTER TURNING OFF THE IGNITION THE CAR STARTED BACK UP WITH OUT INCIDENT AND CONTINUED THE DRIVE THAT DAY. ABOUT 1 WEEK LATER, HAD THE SAME THING HAPPEN TWICE IN ONE DAY AND THEN FOUR TIMES THE NEXT. OF THE SEVEN TOTAL INCIDENTS, 3 OF WHICH HAPPENED IN MAJOR INTERSECTIONS BLOCKING FLOW OF TRAFFIC AND TURNED ME INTO A SAFETY HAZARD. *TR

Sep 20, 2013

WHILE DRIVING APPROX. 40MPH OVER A FREEWAY OVERPASS, THE CAR LURCHED REPEATEDLY, AND SLOWED WAY DOWN. I COULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON. I WAS ABLE TO EVENTUALLY GET IT PULLED OVER, TURN IT OFF AND RESTART IT. FOR THE NEXT DAY AND A HALF, IT WOULD DIE ALMOST EVERY TIME I CAME TO A STOP FOR MORE THAN 30 SECONDS, OR ANY TIME I TRIED TO DRIVE UP MY INCLINED DRIVEWAY. I RESTED IT THE NEXT DAY (SUNDAY) AND MONDAY MORNING DROVE IT TO THE DEALERSHIP FOR REPAIR. IT DID NOT DIE ON THE WAY TO THE DEALERSHIP. NOW THE DEALERSHIP HAS IT AND THEY HAVE ROAD TESTED IT 2 OR 3 TIMES AND CAN'T GET IT TO REPEAT THE PROBLEM OR SHOW CODES. I'VE FOUND SEVERAL LINKS ONLINE TO PEOPLE HAVING THE EXACT SAME PROBLEM AND IT TURNS OUT TO BE THE THROTTLE BODY. HOWEVER, THE FORD DEALER SAYS THEY CANNOT FIX IT UNDER WARRANTY UNLESS IT SHOWS THEM CODES OR REPEATS THE BEHAVIOR FOR THEM. THEY ARE NOT ALLOWED TO JUST TAKE MY WORD FOR IT THAT THIS HAPPENED. AS IT'S APPARENTLY AN INTERMITTENT PROBLEM, WHO KNOWS WHEN IT WILL HAPPEN AGAIN? SO IF IT DOESN'T DO IT FOR THEM IN THE NEXT DAY, I'LL HAVE TO PICK THE CAR BACK UP UNFIXED, AND AM TERRIFIED TO DRIVE IT ON THE FREEWAY FOR FEAR OF BEING KILLED WHEN IT LOSES POWER AT 65MPH AND CAUSES AN ACCIDENT. *TR

Sep 10, 2013

I WAS DRIVING ALONG I30 AND GAS PEDAL STOPPED WORKING. I HAD TO CROSS OVER 2 LANES OF TRAFFIC TO GET OUT OF THE WAY. MY CAR WAS IDLING ROUGHLY AND GAS PEDAL STILL DID NOT MAKE MY CAR GO. I TURNED CAR OFF. MY CAR WOULD START BUT WHEN IT GOT PAST 30 MPH, THE GAS PEDAL STOPPED WORKING AGAIN. I CALLED MY HUSBAND AND HE BROUGHT OUR TRUCK AND TRAILER, AND WE HAULED IT HOME. *TR

Aug 11, 2013

WRENCH LIGHT LIT UP ON THE DASH, CAR DECELERATED AND STOPPED IN THE ROADWAY AND TRAFFIC. ENGINE WAS STILL RUNNING, BUT NO RESPONSE FROM THE GAS PEDAL. TURNED THE CAR OFF FOR 10 MINUTES. STARTED AGAIN AND DROVE IT HOME. COULD HAVE BEEN A DANGEROUS SITUATION ON A MORE CROWDED ROADWAY. BASED ON INTERNET RESEARCH, A RECALL ON THE THROTTLE BODY SHOULD BE ISSUED. *TR

Aug 09, 2013

+ 5 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

10 complaints

WHILE DRIVING, THE VEHICLE WILL STALL, OR DROP TO ABOUT 800-900 RPM WITH NO RESPONSE FROM THE ACCELERATOR. THE "WRENCH" WILL COME ON THE INSTRUMENT PANEL, AND THE VEHICLE WILL SOMETIMES STALL/KILL ALTOGETHER. WE HAVE HAD THE CODES PULLED BY A TECHNICIAN, AND THEY SAY THAT THE "THROTTLE BODY IS STUCK OPEN", "THE THROTTLE BODY IS STUCK CLOSED", AND THERE IS ONE MORE BUT I CANNOT RECALL IT OFF THE TOP OF MY HEAD. I HAVE CALLED FORD AND THEY HAVE SAID THAT THEY DO NOT HAVE A KNOWN ISSUE, NOR IS THIS A FAMILIAR PROBLEM PER THE SYMPTOMS. I HAVE LIKEWISE DONE AN INTERNET SEARCH AND FOUND SEVERAL COMPLAINTS, AND AN NHTSA INVESTIGATION LAUNCHED. PLEASE ADVISE THAT THIS IS A MAJOR SECURITY CONCERN FOR ME - YESTERDAY I WAS TRAVELING IN THE LEFT LANE OF A MAJOR FREEWAY, AT FREEWAY SPEEDS, WHEN MY VEHICLE SEEMINGLY STALLED, DROPPED TO 800 RPMS, AND I HAD TO CROSS 3 LANES OF RUSH HOUR TRAFFIC TO PULL OVER TO THE SHOULDER TO SHUT MY CAR OFF, PUT IT IN PARK, THEN START IT BACK UP AND MERGE BACK INTO TRAFFIC, THEN HAVE IT REPEAT THE PROBLEM LESS THAN A MILE LATER. THIS IS A HUGE PROBLEM, AND IF NOT FULLY ADDRESSED BY FORD, MY FEAR IS IT IS GOING TO CAUSE ACCIDENTS IF IT HASN'T ALREADY. THANK YOU IN ADVANCE FOR YOUR FOLLOW-UP AND SUPPORT. *TR

Jan 08, 2014

WHILE TRAVELING AT A RELATIVELY LOW TRAVELING SPEED THE VEHICLE SEEMS TO LOSE POWER AND I CAN NO LONGER ACCELERATE. THE TOOL LIGHT/CHECK ENGINE LIGHT WILL COME ON AND I CAN COAST TO A STOP. ONCE I STOP THE VEHICLE I TURN IT OFF. WHEN I RESTART THE VEHICLE IT HESITATES FOR APPROX 6 SECONDS AND THEN TURNS OVER/RESTARTS WITH NO FURTHER PROBLEMS. THIS HAS OCCURRED FOUR TIMES SINCE 11/6/13. *TR

Nov 22, 2013

I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL ON WHEN THE CRUISE CONTROL SHUT OFF AND A WRENCH LIGHT CAME ON. THE CAR STOPPED EXCELLING AND I HAD TO CRUISE FROM THE FAST LANE OVER 2 LANES TO THE SIDE OF THE ROAD. ONCE TO THE SIDE I TURNED MY CAR OFF WAITED A MINUTE AND THEN TURNED IT BACK ON. IT TURNED ON FINE AND RAN FINE FROM THEN ON. I OF COURSE CALLED FORD IMMEDIATELY BUT IT WAS AFTER HOURS AND I LEFT A MESSAGE. AFTER ABOUT AN HOUR OF DRIVING IT BEGAN TO SHAKE MY FOOT WHEN I PUSHED ON THE ACCELERATOR. PRIOR TO THIS I DID FEEL SOME SLIPPING OR SURGES EVERY SO OFTEN WHEN I WAS ACCELERATING AS IF IT WAS HAVING TROUBLE SHIFTING. WHEN I BROUGHT IT TO FORD IT WAS DECIDED THAT MY THROTTLE BODY NEEDED TO BE REPLACED. THIS WAS DONE FAST AND WAS COVERED UNDER MY EXTENDED WARRANTY IT WAS TO BE FIXED FOR JUST MY DEDUCTIBLE OF $100. ALL FINE AND DANDY UNTIL I READ THE REVIEWS THAT THIS HAS BEEN GOING ON FOR A WHILE AND MULTIPLE PEOPLE HAVE BEEN AFFECTED. *TR

Nov 07, 2013

WHILE DRIVIN ABOUT FIFTY THE CAR JUST STOPPED GOING, THE WRENCH LIGHT CAME ON, I TRIED TO PUSH THE FAS PEDAL BUT NOTHING WOULD HAPPEN IT JUST SLOWED TO A STOP. SO I PUT IT IN PARK AND TURNED IT OFF WAITED A FEW SECONDS AND IT STARTED UP AND I DROVE OFF. A COUPLE OF DAYS LATER IT HAPPENED AGAIN AT ABOUT 35 MPH, SO I DID THE SAME. THOUGHT IT WAS A FLUKE AND/OR THE WEATHER BEING THE PROBLEM SO I CALLED FORD DEALER AND THEY SAID IT SOUNDS LIKE THE THROTTLE BODY. WELL FOR THE PAST MONTH IT HAPPENS EVERYDAY WHILE IM DRIVING 65 OR 15 JUST ALL OF THE SUDDEN IT STOPS GOING AND I HAVE TO PULL OFF THE SIDE OF THE ROAD PUT IT IN PARK AND RESTART IT SOMETIMES IT GOES A FEW FEET AND I HAVE TO DO IT AGAIN SOMETIMES IT JUST STARTS AND GOES AND NOW THE CHECK ENGINE LIGHT COMES ON EVERY THIRD TIME IN A ROW THAT IT HAPPENS STAYS ON FOR A COUPLE DAYS AND THEN GOES OUT FOR A COUPLE DAYS AND SO ON, JUST DO THE RECALL WE HAVE ALL BEEN READING ABOUT IT DOESN'T TAKE A GENIUS LIKE YOU PEOPLE TO FIGURE THIS OUT ........HEAR LET ME HELP YOU DOOOOO THE RECALL. *TR

Oct 27, 2013

THROTTLE BODY FAILURE: REPLACEMENT NOT ONLY COSTLY, BUT ALSO ON BACK ORDER AND IS ESTIMATED TO TAKE SEVERAL WEEKS. *JB

Sep 05, 2013

+ 5 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

10 complaints

DRIVING MY VEHICLE HOME FOR LUNCH MY VEHICLE STARTED SPUTTERING AND MY CRUISE CONTROL KICKED OFF. VEHICLE RPM'S DROPPED AND ACCELERATOR PEDAL QUIT WORKING. SO I PULLED OVER. I USED MY DTC DEVICE TO SEE WHAT CODE IS POPPING UP AND IT WAS P2111. I PUT CAR IN PARK, SHUT IT OFF, WAITED 30 SECONDS AND STARTED IT BACK UP AND DROVE HOME. NOW I'M HERE TYPING THIS UP.

Sep 18, 2013

MY DAUGHTER WAS DRIVING TO SCHOOL ON THE HWY TO SCHOOL AND CAR SHUT DOWN COMPLETELY WHICH LOST ALL POWER PULLED OVER AND TRIED TO RESTART AND HAD TO WAIT PLACES TO ME (FATHER) AND THEN IT RESTARTED THEN SHE DROVE ON TO SCHOOL THEN SHE TOOK CAR ON TO DEALERSHIP AND DEALERSHIP PERFORMED SEARCH AND FOUND THAT IT WAS A THROTTLE BODY THAT WAS GOING OUT.

Sep 06, 2013

VEHICLE WAS TRAVELING ON HIGHWAY WHEN THE VEHICLE SHOOK AND STARTED TO STALL AND SHUT OFF AT 55 MPH. THE VEHICLE SLOWED DOWN AND THE ENGINE LIGHT AND WRENCH LIGHT ILLUMINATED. VEHICLE WAS SHUTTERING AND SLOWING DOWN WITH THE ENGINE CUTTING OUT. I IMMEDIATELY ATTEMPTED TO GET OFF THE ROAD IN ORDER TO NOT HAVE A REAR END ACCIDENT WITH ANY SPEEDING VEHICLES TRAVELING BEHIND THE CAR. ONCE CAR WAS SHUT OFF, VEHICLE HAD A CLICKING NOISE WHEN TURNING THE CAR OVER TO START, THEN RESTARTED TO A NORMAL CONDITION. AT 45 MPH ON A CITY STREET, 3 DAYS LATER THE SAME STALL AND ENGINE CUT OUT OCCURRED. *TR

Aug 06, 2013

MY HUSBAND WAS DRIVING OUT OF A PARKING LOT WHEN ALL OF A SUDDEN THE ORANGE WRENCH LIGHT CAME ON. THE CAR STARTED TO DECREASE IN ACCELERATION EVEN THOUGH HIS FOOT WAS ON THE GAS PEDAL. HE THEN APPLIED PRESSURE TO THE BRAKES TO PULL OVER TO THE SIDE AND THE CAR PULSED TO A STOP. HE PUT THE CAR IN PARK AND SHUT IT OFF. WHEN TRYING TO RESTART THE CAR WOULD NOT TURN OVER RIGHT AWAY, AND TOOK AT LEAST 5 SECONDS OR MORE FOR IT TO START. SINCE THIS ISSUE HAS OCCURRED, IT HAS HAPPENED 7 MORE TIMES IN A MATTER OF 5 DAYS. LUCKILY THIS HAPPENED WHILE MY HUSBAND WAS DRIVING MY CAR AND HE CONTINUES TO DRIVE IT UNTIL WE GET IT FIXED. I PRIMARILY DRIVE THIS CAR 99% OF THE TIME AND I AM 7 MONTHS PREGNANT. I CAN'T EVEN IMAGINE WHAT I WOULD DO IF THIS HAPPENED TO ME ON THE HIGHWAY OR IN THE MIDDLE OF A BUSY INTERSECTION. WE ARE VERY LUCKY THAT NO ONE GOT HURT DURING THESE INSTANCES. I CAN'T BELIEVE FORD HAS NOT DONE A MAJOR RECALL ON THIS ISSUE. MY SISTER IN-LAW HAD THE SAME ISSUES WITH HER 2009 ESCAPE AND JUST RECENTLY HAD HER THROTTLE BODY REPLACED AS WELL. THE LACK OF CARING ABOUT ITS CUSTOMERS WILL DEFINITELY MAKE ME RETHINK ABOUT EVER BUYING A FORD AGAIN. *TR

Jul 29, 2013

THE ESCAPE ENGINE STOPPED PROVIDING POWER AND THE ACCELERATOR STOPPED RESPONDING. THE CAR ENGINE WENT TO IDLE. AFTER PULLING OVER SHUTTING CAR OFF THEN ON AGAIN THE ENGINE BEGAN RESPONDING. THIS HAPPENED ABOUT 10 TIMES BEFORE GETTING THE CAR TO A SERVICE DEALER. THE PROBLEM WAS IDENTIFIED AS A FAILED THROTTLE BODY. THE DEALER INDICATED THAT THESE PARTS ARE ON A 10 DAY BACK-ORDER DUE TO SO MANY VEHICLES HAVING THE SAME FAILURE AND PARTS ARE NOT AVAILABLE DUE TO SURGE IN DEMAND. *TR

Jul 09, 2013

+ 5 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

9 complaints

WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

May 03, 2017

WHILE DRIVING AT 55MPH ON ROAD. I LOST ALL POWER TO GAS PEDAL THE CAR WAS HARD TO STEER TO THE SIDE OF THE ROAD. PUT CAR IN PARK SHUT CAR OFF .WAITED A FEW MINUTES AN STARTED CAR UP. IT RAN THIS HAPPENS 2 OR 3 TIMES ON THE SAME DAY THEN IT MIGHT NOT HAPPEN AGAIN FOR A WEEK OR TWO THIS A ONGOING PROBLEM THAT FORD SHOULD PLACE A SAFETY RECALL NOT ON SOFT CUSTOMER SATISFACTION PROGRAM#13NO3 THIS IS A SERIOUS SAFETY ISSUE. *TR

Jul 23, 2014

WHILE TRAVELING AT APPROXIMATELY 45 MPH ,VEHICLE DIES,NO POWER AND THE THROTTLE POSITION SENSOR COMES ON. *TR

Oct 15, 2013

THE VEHICLE NEEDS A NEW ELECTRONIC THROTTLE BODY ERROR CODE P2111. THE CAR WILL LOSE POWER, THE WRENCH LIGHT WILL COME ON, THEN THE ENGINE LIGHT WILL FOLLOW. ONCE THE CAR IS POWERED OFF, THEN BACK ON IT RUNS AGAIN. A FEW MINUTES LATER THE SAME ISSUE OCCURS. *JB

Sep 03, 2013

MY VEHICLE HAS BEEN RUNNING GREAT UNTIL THE LAST WEEK. THREE TIMES IN THE SPAN OF AN HOUR DRIVE FROM ONE LOCATION TO MY HOUSE MY VEHICLE HAS BEGUN TO SHAKE AND THEN QUIT RUNNING. TWO OF THE THREE TIMES WE WERE DRIVING 65MPH ON A BUSY FREEWAY AND WERE UNABLE TO CONTROL THE VEHICLE, HAVING TO ALLOW THE CAR TO IDLE TO A STOP ON THE SHOULDER. THANKFULLY WE WERE ABLE TO DO SO SAFELY. WE DROVE THE VEHICLE TO OUR DEALERSHIP FOR INSPECTION TODAY AND THE CAR SHOOK, AS IF READY TO SHUT DOWN AGAIN, THE ENTIRE TRIP. I RECEIVED A CALL SAYING THE ELECTRONIC THROTTLE BODY NEEDS TO BE REPLACED. I HAVE SINCE SEEN SEVERAL SIMILAR SAFETY COMPLAINTS REGARDING THE SAME ENGINE PART AND HAVE REQUESTED THE ORIGINAL PART BE RETURNED TO ME. MY VEHICLE IS ONLY THREE YEARS OLD AND IN GOOD CONDITION, AND IT IS ENTIRELY UNSAFE FOR A CAR TO UNEXPECTEDLY QUIT RUNNING, PERIOD. *TR

Jul 18, 2013

+ 4 more complaints for this component

ENGINE AND ENGINE COOLING

9 complaints

FOR THE FIRST TIME THE ENGINE COMPLETELY SHUT OFF WHILE DRIVING, I WAS TURNING LEFT ONTO MY MOTHER'S STREET, GOING APPROXIMATELY 20/25 MPH. THERE WAS NO WARNING, THE VEHICLE JUST SHUT OFF WHILE DRIVING. I WAS ABLE TO TURN THE CAR OFF, PUT THE VEHICLE IN PARK, AND RESTART THE CAR WITHOUT A PROBLEM. IT HAPPENED AGAIN ABOUT 4 WEEKS LATER AND AGAIN, I WAS GOING SLOW AS I WAS IN MY PARKING GARAGE AT WORK, APPROXIMATELY 15/20 MPH WHEN MY CAR SHUT OFF WHILE DRIVING WITHOUT ANY WARNING SIGNS. I PUT THE CAR IN PARK, RESTARTED AND STARTED DRIVING AGAIN. AS I WAS APPROACHING ANOTHER LEVEL IN THE PARKING GARAGE, THE SAME THING HAPPENED-THE CAR SHUT OFF. I WAS ABLE TO PUT IT IN PARK AND START DRIVING. THIS IS A HUGE SAFETY ISSUE AS CARS HAVE ALMOST REAR ENDED ME AND I DRIVE WITH MY 2 YOUNG SONS IN THE CAR. PREVIOUS TO THESE INCIDENCES I TOOK MY CAR TO FORD FOR RECALLS REGARDING THE THROTTLE BODY, WHICH CAN APPARENTLY CAUSE THIS PROBLEM TO OCCUR. *TR

Apr 29, 2015

MY 2010 FORD ESCAPE BEGAN STALLING OUT FROM A STOPPED POSITION AROUND THE BEGINNING OF FEBRUARY. THIS WAS AFTER DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY AND COMING TO A STOP AT THE EXIT RAMP LIGHT. THIS HAS, THUS FAR, OCCURRED TWICE OFF THE HIGHWAY. (AND ONCE IN A VERY QUICK, CROWDED, DANGEROUS OFF RAMP INTERSECTION.) OTHER INCIDENTS INCLUDE MULTIPLE TIMES STALLING FROM A COMPLETE STOP AFTER DRIVING A PERIOD OF TIME (APPROXIMATELY 10-15 MINUTES), AND MULTIPLE TIMES STALLING OUT AT APPROXIMATELY 3-5 MPH WHILE IN A PARKING LOT. I NOW HAVE TO KEEP MY FOOT ON THE PEDAL WHILE IDLING AT A LIGHT. ANOTHER PROBLEM IS THAT THE ESCAPE IS SURGING WHEN SLOWING BEFORE A STOP. THE FIRST INCIDENT OCCURRED IN THE BEGINNING OF JANUARY 2014 AND HAS PROGRESSIVELY INCREASED. *TR

Mar 16, 2014

WHILE DRIVING ON THE PARKWAY IN TRAFFIC THE VEHICLE LOST PROPULSION. I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD BEFORE BEING HIT BY CARS ABLE TO TRAVEL THE SPEED LIMIT. THIS HAS NOW HAPPENED SEVERAL TIMES BOTH ON THE PARKWAY AND OTHER ROADS. *TR

Aug 02, 2013

MY 2010 FORD ESCAPE NEARLY STALLED (SLOWED ALL THE WAY DOWN) AND I WAS ABLE TO PULL OVER AND SHUT IT OFF. IT HAPPENED 5 TIMES IN TWO DAYS. I CALLED THE DEALERSHIP AND MY CAR IS NOT UNDER WARRANTY AND THERE IS NO RECALL. DURING THOSE 5 INSTANCES, I WAS DRIVING AT VARIOUS SPEEDS WHEN MY CAR SLOWED TO A NEAR STOP. A COUPLE TIMES IT HAPPENED IN THE PARKING LOT (SLOW) AND THREE TIMES ON THE ROAD BETWEEN 45 AND 55 MILES AN HOUR. ALL I KNOW IS I'M TOO SCARED TO DRIVE IT AS IT IS UNSAFE AND I HAVE KIDS. NOT SAFE!!! *TR

Jun 05, 2013

I WAS COMING TO A STOP AT A LIGHT AND THE VEHICLE STALLED. IT WAS A DANGEROUS SITUATION. I ASSUMED THIS WAS A RANDOM EVENT. CAR STARTED RIGHT UP AND NO CHECK ENGINE CODE LIGHT CAME ON ETC. *TR

Jan 04, 2013

+ 4 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

9 complaints

WHILE TRAVELING ON I495 AT A STEADY HIGHWAY SPEED OF 68MPH THE CAR WITHOUT WARNING DROPPED TO IDLE SPEED WITH RAPID DECELERATION. THE ENGINE DID NOT SHUT DOWN BUT RAN APPROX. 800-900RPM. WE PULLED TO THE SIDE OF THE TO AVOID BEING HIT FROM BEHIND. I HAD TO SHUT THE CAR OFF AND RESTART TO GET ANY THROTTLE RESPONSE. I TRAVELED OFF THE INTERSTATE ON SLOWER ROADS TO GET HOME FOR FEAR OF THIS HAPPENING AT HIGH SPEED AGAIN. IT HAS HAPPENED THREE MORE TIME BOTH AT HIGH SPEED AND ACCELERATION FROM A STOP. IT WAS BACK TO THE FORD DEALER FOR THE RECALL 13B17 ON 7/7/14. THERE HAVE BEEN TWO MORE EVENTS OF NO POWER FROM STOP AND LOW POWER AT HIGHWAY SPEED SINCE THE TSB WAS PERFORMED. NO PARTS HAVE BEEN REPLACED, NO CODES SET. *TR

Jul 13, 2014

THE THROTTLE BODY WENT DEAD WHILE DRIVING. THE CAR SPUTTERED AND SHOOK UNTIL IT WENT DEAD. HAPPENED THREE TIMES ON THE WAY TO THE REPAIR SHOP. HAD TO GET A THROTTLE BODY DIRECTLY FROM FORD WHERE THEY INFORMED US THIS HAS HAPPENED A LOT AND THEY HAVE THEM IN STOCK JUST FOR THIS REASON. ALSO THE HORNS ARE ALL DEAD. REPLACED BOTH HORNS AND IT STILL DIDN'T WORK. THE REPAIR SHOP SAID IT MAY BE A MODULE, OR AN ELECTRICAL PROBLEM THAT COULD GET WORSE AND SPREAD THROUGHOUT OTHER SYSTEMS. *LN UPDATED 1/6/2013 *JS

Sep 25, 2013

THE VEHICLE IS A 2010 FORD ESCAPE. DRIVING MY 2010 ESCAPE THE ENGINE STALLED. THE SPEED I WAS GOING WAS ABOUT 20 MPH. WITH NO PRIOR WARNING THE WRENCH LIGHT CAME ON, THE RPM'S FLUCTUATED AND I COULD NOT ACCELERATE THE VEHICLE. THE DEALER SAID IT COULD BE A NUMBER OF THINGS BUT AFTER INVESTOR I FOUND IN THE INTERNET VERY SIMILAR BEHAVIOR WITH OTHER FORD ESCAPES AND IT SAID THAT AT THE END IT WAS THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED I WAITED AFTER 3 DAYS WITH MY CAR AT THE DEALERSHIP AND CALLED THEM AND TOLD THEM TO CHECK THE THROTTLE BODY. THEY CONFIRM THAT IT NEEDED TO BE REPLACE, BUT I TOLD THEM AND YET I HAD TO PAY FOR DIAGNOSTICS AND THE REPLACEMENT OF THE THROTTLE AT MY EXPENSE AS IT WAS NOT UNDER WARRANTY. THIS ENGINE STALL ISSUE OCCURRED 08/17/2013 TO 08/19/2013 ( 5 TIMES). *TR

Aug 19, 2013

WHEN DRIVING, THE WRENCH LIGHT WOULD COME AND THE ENGINE WOULD STALL. THE GAS MEDAL GOES LIMP AND YOU CANT GIVE IT GAS. I HAD TO PULL OVER AND TURN IT OFF THAN BACK ON IT BEGAN TO WORK. IT HAS BEEN DOING IT FOR A WEEK AND THEN I GOT A DIAGNOSTIC AND CODE P2112 CAME UP. IT SAID THAT THE THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. *TR

Jul 26, 2013

WHILE DRIVING MY VEHICLE LOST ACCELERATION AND THEN BEGAN TO SHAKE THE WRENCH AND ENGINE LIGHTS CAME ON. RECENTLY WENT TO A SHOP AND THE ISSUE IS BECAUSE OF A PART CALLED THROTTLE BODY. *TR

Jul 25, 2013

+ 4 more complaints for this component

ENGINE AND ENGINE COOLING,POWER TRAIN

9 complaints

I WAS DRIVING ON A HIGHWAY AND THE WRENCH SYMBOL APPEARED ON THE DASH. THEN POWER WAS CUT TO THE ENGINE AND I COASTED TO THE SIDE OF THE ROAD. RESTARTING THE CAR REMOVED THE WRENCH AND I WAS ABLE TO DRIVE HOME. THE EXACT SAME INCIDENT OCCURRED AGAIN FOUR DAYS LATER ON 5/29/14. *TR

May 29, 2014

VEHICLE LOSES POWER WHILE GOING DOWN THE HIGHWAY. IT STALLS OUT AND WHEN YOU MAKE A TURN IT CUTS OFF WITH NO WARNING. IT SURGES WHILE TRAVELING. *TR

Apr 20, 2014

WHILE DRIVING DOWN THE INTERSTATE MY ESCAPE SUDDENLY LOST POWER AND SLOWED TO AROUND 5 MPH. I PULLED TO THE SHOULDER, PLACED THE CAR IN PARK, SHUT IT OFF, WAITED A FEW MINUTES, THEN STARTED IT AND CONTINUED ON MY WAY. THIS HAS HAPPENED TWO MORE TIMES SINCE, BOTH WHILE TRAVELING 30 MPH IN TOWN. I FOLLOWED THE SAME PROCEDURE AND WAS ABLE TO CONTINUE ON MY WAY. I BELIEVE THIS TO BE AN ISSUE WITH THE THROTTLE BODY, AS I HAVE CONSULTED MY LOCAL MECHANIC. HE CONFIRMED THAT HE HAS SEEN A FEW ESCAPES WITH THE SAME ISSUE. *TR

Jan 25, 2014

FIRST INCIDENT: 05/03/2013: AC STOPPED WORKING PROPERLY. CAR SPUTTERED. STOPPED. WOULD NOT ACCELERATE. DASH LIGHTS CAME ON: BATTERY, WRENCH, ETC. LOST POWER. THEN WOULD ACCELERATE. PULLED OVER AND HAD TOWED. DEALER FORD SERVICE DEPARTMENT INSPECTED. REPLACED BAD FLOOR ACTUATOR MOTOR - CC42.. FIXED UNDER WARRANTY AS OWNER WAS ONLY 3 WEEKS OUT OF 3 YEAR WARRANTY, WITH A MILEAGE OF ONLY 34,646 MILES. (INVOICE RECEIPT: TEST CODES PERFORMED BY DEALER: P2111, P2112, MONITOR PIDS. OASIS-SSM 32170. REPLACED THROTTLE BODY, RESET KAM, CC42.) SECOND INCIDENT: 11/17/2013: SIMILAR TO 05/03/2013 INCIDENT. AC STOPPED COOLING. TURNED OFF CAR. TRIED TO START AND DASH LIGHTS CAME ON. CAR ACTED LIKE IT WOULD START, SPUTTERED AND WOULD NOT START BACK UP. WAITED 30 MINUTES. CAR STARTED BACK UP. LEFT PARKED, AS FELT DANGEROUS SITUATION IF WERE TO OCCUR ON INTERSTATE. WILL HAVE TOWED TO MY MECHANIC FOR INSPECTION. WHY, IF DEALER REPLACED ACTUATOR MOTOR 6 MONTHS EARLIER WOULD SAME SITUATION OCCUR? THERE MUST BE ANOTHER ISSUE CAUSING THE ACTUATOR MOTOR FAILURE OTHER THAN THE ACTUAL MOTOR FAILURE. *TR

Nov 18, 2013

THE CAR STALLED WHILE DRIVING. THE FIRST TIME IT STALLED I WAS DRIVING 65 MPH WITH CHILDREN IN THE CAR WITH ME. AFTER I CAME TO A STOP, THE CAR RESTARTED AND AFTER DRIVING 2 MORE MINUTES IT STALLED AGAIN AT 45 MPH. AFTER THE SECOND STALL THE ENGINE LIGHT CAME ON. I HAD A DIAGNOSTIC REPORT DONE AND THE REPORT SAID "THROTTLE ACTUATOR CONTROL SYSTEM-STUCK CLOSED" AND "DETECTED THE THROTTLE PLATE IS AT A LOWER ANGLE THAN COMMANDED." I HOPE THIS IS RESOLVED QUICKLY. IT IS NOT COVERED UNDER MY WARRANTY. *TR

Nov 06, 2013

+ 4 more complaints for this component

AIR BAGS

7 complaints

The airbag on the driver's side did not deploy when the vehicle was hit from behind. -It is available for inspection -I was injured -I have not had the airbag inspected by a dealer, but did have the car repaired at an auto collision repair shop -The vehicle has not been inspected by police, insurance rep or dealer, but did have an annual inspection by an auto shop before the failure -There were no warning messages prior to the failure

May 15, 2023

Crash: 1

Injuries: 1

TL* THE CONTACT OWNED A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE FELL ASLEEP AND DROVE OFF THE ROAD. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A TREE AND FLIPPED SEVERAL TIMES OVER. THE VEHICLE CAME TO A STOP FACING THE OPPOSITE SIDE OF THE STREET. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A RIGHT HAND AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 14, 2019

Crash: 1

Injuries: 1

TAKATA RECALL AIR BAG LIGHT CONTINUES TO STAY ON

Jan 25, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (AIR BAGS). THE CONTACT CALLED RIVERTOWN FORD AT 706-653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 04, 2018

THE DASHBOARD AIR BAG LIGHT CAME ON, STAYED LIT FOR A FEW SECONDS AND WENT OFF. AS TIME HAS ELAPSED, THE LIGHT COMES ON MORE FREQUENTLY. BECAUSE THE CAR ONLY HAD 45-46,000 MILES, I DID NOT BELIEVE IT WAS A PROBLEM. THE LIGHT WAS DIAGNOSED 2 DAYS AGO AT ROD BAKER FORD, PLAINFIELD IL. I WAS TOLD BY ROBERT THAT WHEN ILLUMINATED, THE AIR BAGS WILL NOT DEPLOY BECAUSE THE AIR BAG MODULE HAS A SHORT. HE ALSO STATED HE HAS SEEN AND HEARD OF THIS BEFORE BUT BECAUSE IT HAS NOT HAPPENED TO MORE OWNERS, FORD DOES NOT CONSIDER THIS A CANDIDATE FOR A RECALL. MY CAR NOW HAS 49,000 MILES AND I'M FACED WITH A $1,000 REPAIR BILL FOR A KEY SAFETY SYSTEM. I UNDERSTAND COMPUTERIZED SYSTEMS MAY HAVE MORE PROBLEMS BUT DO NOT BELIEVE SAFETY SYSTEMS SHOULD BE HELD TO THE SAME 3 YEAR/36,000 MILE WARRANTY AS SOMETHING LIKE THE RADIO OR POWER WINDOWS. AIR BAGS NOT DEPLOYING IS, APPARENTLY, NOT AS SERIOUS AS THE BACK WINDOW. I WILL HAVE THE REPAIRS MADE WHEN THE PART IS AVAILABLE. AFTER OWNING NEW FORD PRODUCTS FOR THE PAST 42 YEARS, THIS WILL BE MY LAST. *TR

Aug 01, 2014

+ 2 more complaints for this component

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

7 complaints

1.2010 Ford Escape Electronic Throttle Body issue investigated by the NHTSA. 2. Hesitations, surges, stalls. Ford has issued a CSP 13N03 with time and mileage limits. This is a safety issue effecting many Ford vehicles and the symptoms may not surface until beyond the CSP 13N03 time limits imposed by Ford, as in my case. These electronic throttle body hesitations, surges and stalls are very dangerous and result in compromised safety for the driver, their passengers and others on the road. I have come very close to a collision on two separate occasions because of this issue. The NHTSA should force Ford to reclassify this issue as a recall with no time nor mileage limits or lift the current program time and mileage limits for people like me who are beyond the time limit who have just recently developed this problem. This is a mechanical defect as well as a safety issue. 3. Problem confirmed by Ford dealership. 4. Dash warnings - check engine light and wrench lights illuminated. In my case, these have gone on and off, vehicle demonstrates hesitations, surges, stalls, then resets itself and the vehicle functions normally. This has happened twice over the last few months. Just recently, the warning lights have stayed illuminated and the symptoms are now constant.

Oct 05, 2021

Unknown

Sep 25, 2021

I NOTICED FROM A GENTLEMAN FROM THE STREET AND TOLD ME AS I WAS PUMPING IT WAS RUNNING OUT ALSO YESTERDAY MY ENGINE LIGHT CAME ON

Sep 11, 2017

DRIVING AT 60MPH MOTOR SHUT OFF NO LIGHTS NO SOUND , NO WARNING. *TR

Aug 23, 2013

CRANKED THE ESCAPE, SELECTED DRIVE BUT THE ENGINE WOULD CUT OFF. CRANK IT BACK UP AND CUTOFF. HAPPENED SEVERAL TIMES. FINALLY GOT THE CAR MOVING BY KEEPING THE RPMS UP. DROVE ABOUT 40 MINUTES OF SPEEDS UP TO 55 MPH. WHEN WE GOT NEAR OUR DESTINATION EVERYTIME WE SLOWED DOWN THE CAR WOULD KNOCK OFF. CAR WOULD CRANK BUT WOULD KNOCK OFF AGAIN. ABLE TO KEEP CAR GOING BY KEEPING RPMS UP. CAR WAS TOWED TO FORD DEALERSHIP AND REPAIRED. *TR

Jul 01, 2013

+ 2 more complaints for this component

FUEL SYSTEM, GASOLINE,ENGINE

7 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. IMMEDIATELY AFTER STARTING THE VEHICLE, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN DIAGNOSED THAT THE TOP OF THE FUEL TANK ROTTED OUT AND THE EVAP VALVE WAS DEFECTIVE. AS A RESULT, BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

Aug 27, 2015

WHILE DRIVING TO WORK, MY CAR DIED TWICE. THE FIRST TIME, WHILE APPROACHING A STOP LIGHT, THE ENGINE CUT OFF. WHEN I CAME TO A STOP; I PUT IT IN PARK TO TRY AND START IT AGAIN, AND IT SEEMED TO STRUGGLE WHEN STARTING AS IF I WERE OUT OF GAS, BUT I HAD JUST FILLED UP MY TANK THAT MORNING. THE LIGHT TURNED GREEN, AND THERE WAS A STOP SIGN ABOUT 500 YARDS AWAY, AND AS SOON AS I WAS COMING TO A STOP AGAIN; THE ENGINE DIES. THIS TIME IT TOOK TWICE AS LONG AND SEVERAL ATTEMPTS TO GET IT STARTED AGAIN. ALSO, WHEN I AM SITTING IDLE AT A STOP LIGHT OR A STOP SIGN, THE RPMS WILL DROP VERY LOW AND START TO STALL OUT. I AM ABLE TO CATCH IT AND REV THE ENGINE TO PREVENT IT FROM STALLING SOMETIMES. *TR

Dec 23, 2014

TRAVERSE CITY MI DRIVING AROUND 55 MPH VEHICLE STARTED LOOSING POWER. PULLED OFF SIDE OF ROAD TRIED PUTTING IT IN REVERSE SINCE IT WOULDN'T GO FORWARD SLOWLY WENT. CHECK ENGINE LIGHT WAS NOT ON. RAN VEHICLE HEALTH REPORT. TURNED ENGINE OFF AND BACK ON HESITATED TO START BUT DID. RAN A LITTLE ROUGH BUT THAN WENT FOR A MILE OR LESS CHECK ENGINE LIGHT CAME ON. RAN VEHICLE HEALTH REPORT AGAIN. . DID THE SAME AGAIN ROLLED TO A STOP. TURNED ENGINE OFF AND ON FINISHED GOING 5 MILES TO WORK. CALLED A WRECKER HAD TOWED TO FORD GARAGE. THEY SAID THROTTLE BODY HAD TO BE REPLACED PART WOULDN'T BE IN UNTIL TUESDAY DUE TO LABOR DAY. COST WOULD BE $503. TUESDAY TOLD ME IT WOULDN'T BE HERE UNTIL 10:00 A.M. WEDNESDAY .CAR WOULD BE DONE BY NOON. CALLED AT 12:30 WEDNESDAY TOLD ME PART IS ON NATIONAL BACK ORDER WON'T BE IN UNTIL OCTOBER,17 2013. *JB

Sep 05, 2013

ENGINE FAILED. CAR ABRUPTLY STOPPED. WRENCH LIGHT APPEARED. RESTARTED CAR AND WRENCH LIGHT WENT OUT BUT ENGINE LIGHT REMAINED ON SOLID. GOT GOING ON THIRD TRY AND MANAGED TO GET HOME ABOUT 8 MILES. SAME SCENARIO CONTINUED AND MY MECHANIC THOROUGHLY CLEANED THROTTLE ASSEMBLY. PROBLEM CONTINUES... TRIED AGAIN....THIS TIME FAILED AT INTERSECTION...GOT GOING AGAIN BUT ALMOST HAD VEHICLE BEHIND ME REAR END ME....../TOTALLY UNSAFE. MY WIFE DRIVES THIS VEHICLE AND THE RAMIFICATIONS ARE APPARENT. HAD SIMILAR PROBLEM WITH MY BRAND NEW 2008 TAURUS IF I RECALL CORRECT. FORD FIXED IMMEDIATELY.. I BELIEVE THEY SHOULD COVER THIS ALSO ALTHOUGH. I MUST CORRECT IMMEDIATELY. I WILL KEEP ALL INVOICES FOR REIMBURSEMENT. I WOULD APPRECIATE YOUR PROMPT RESPONSE. THANK YOU.*JB

Sep 03, 2013

WHILE ON MY WAY HOME ONE NIGHT MY CAR JUST CUT OFF AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. *TR

Aug 12, 2013

+ 2 more complaints for this component

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

6 complaints

Had the car repaired because it stalls at stop signs or waiting for the traffic lights to change has a new turn up and carburetor and had a second opinion and they couldn’t find why but the car still stalled

May 07, 2025

Talked to [XXX] (service Manager) AutoNation Ford regarding issues encountered. Service recall dates back to Nov 16, 2017 where recall issue was not completed correctly. We had contacted AutoNation Ford to address this fuel leak issue. Original recall (16S41) description was about fuel leak underneath the vehicle and after service recall completed in 2017 the issue persisted. This would have caused gasoline leakage causing dangerous condition operating vehicle. This has also been forwarded to NHTSA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Feb 21, 2023

THE CAR HAS HAD ISSUES STARTING SINCE I BROUGHT IT FROM A USED DEALER LAST SEPTEMBER. OVER TIME IT GOT MORE DIFFICULT TO CRANK. I STARTED CHECKING YOUTUBE TO SEE IF IT WERE JUST ME AND CAME TO LEARN THAT THERE IS A GREAT MULTITUDE OF OTHERS HAVING THE SAME ISSUE WITH THEIR FORD ESCAPES. THE LOCKING MECHANISM FROM THE KEY THAT FLIPS THE IGNITION SWITCH IS EITHER TOO WEEK OR IT DOESN'T TURN FAR ENOUGH FOR THE VEHICLE TO CRANK. I HAVE HAD TO REMOVE THE COVERING FROM MY STEERING WHEEL AND MANUALLY USE THE SPARE KEY AS AN EXTENSION OF THE O E INSIDE THE IGNITION, IN ORDER FOR THE VEHICLE TO CRANK. THE SAME PROCESS IS REQUIRED IN TURNING THE CAR OFF. RIGHT NOW IT WORKS, HOWEVER COULD BE A HAZARD WITH ALL OF THE WIRING IN THE STEERING WHEEL EXPOSED. AND WHO IS TO SAY THAT ONE DAY THE VEHICLE WON'T JUST SHUT OFF IN THE MIDDLE OF THE HIGHWAY WITH THE KEY AND IGNITION SWITCH HAVING AN IMAGINARY PHYSICAL CONNECTION?

Mar 14, 2021

MY CAR SUDDENLY LOSES POWER WHILE DRIVING. CHECK ENGINE LIGHT CAME ON, WITH CODES P2112, P0443, AND C1963. THE ISSUE(S) SEEM TO HAPPEN WHILE I AM DRIVING AT 55MPG OR HIGHER. THIS HAS OCCURRED BOTH ON THE INTERSTATE AS WELL AS BACK ROADS WHERE THE SPEED LIMIT IS 55. THE MOST RECENT TIME THIS HAPPENED WAS A PERIOD STARTING ON 06/04/2018 THROUGH 06/05/2018. THIS HAPPENED 5 TIMES DURING THIS PERIOD, BUT HAS ALSO HAPPENED SEVERAL TIMES SINCE DECEMBER 2017 AS WELL.

Jun 05, 2018

AIR CONDITIONING DOES NOT WORK AND RADIATOR FAN RUNNING CONSTANTLY AND LOUDLY SOUNDING AS IF IT WILL BLOW UP. THE AIR CONDITIONING SYSTEM PARTS HAVE BEEN REPLACED AS HAVE THE RADIATOR FAN RELAY SWITCH. THE ISSUES ARE RE-OCCURING AGAIN. FORD DEALERSHIPS CLAIM THEY HAVE NO KNOWLEDGE OF THIS PROBLEM OR OF A FIX, ALTHOUGH THERE ARE MANY SIMILAR COMPLAINTS ONLINE. THESES ISSUES APPEAR SOMEHOW TO BE RELATED BECAUSE WHEN THE RAD FAN IS ON HIGH, SOON AFTER THE AIR CONDITIONING UNIT DUMPS THE COOLANT. I JUST HAD A 5,000 MILE OIL CHANGE AND INSPECTION AND THE COOLANT WAS SAID TO HAVE BEEN FILTHY, BUT IT HAD JUST BEEN REPLACED IN EARLY JULY 2017, WHEN THE AIR CONDITIONING UNIT DUMPED IT. THE AIR CONDITIONING IS NOT WORKING AND THE RAD FAN IS RUNNING ON HIGH ALL THE TIME.

Mar 01, 2018

+ 1 more complaint for this component

STEERING,SUSPENSION

6 complaints

Power steering quits working without notice and ford says it’s not a recall in this vehicle but it says everywhere that it’s a known recall issue

Apr 07, 2025

Crash: 1

The contact owns a 2010 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started shaking abnormally. The contact stated she was safely able to slow the vehicle to approximately 10 MPH and proceed back to her residence. The contact stated that on her way to the residence she noticed that the power steering warning light illuminated, and the steering wheel was difficult to turn. The contact called an independent mechanic and informed the mechanic of the failure. The contact was notified of NHTSA Campaign Number: 15E045000 (Suspension) and 14V284000 (Steering). The local dealer was contacted but the contact was informed that the vehicle was not included in the recalls and that the repair would be an out-of-pocket expense. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Dec 08, 2021

WHILE DRIVING MADE RIGHT HAND TURN INTO SERVICE STATION AND LOST CONTROL OF VEHICLE. FORTUNATELY HAD SLOWED FOR TURN AND ALTHOUGH SCARED NO ONE WAS HURT WHEN TOW COMPANY JACKED UP ESCAPE TO TOW IT ONTO FLATBED TRUCK WE SAW THAT FORWARD FRAME HAD RUSTED ALLOWING FRONT OF A ARM TO SEPARATE FROM FRAME CAUSING SUSPENSION TO SEPARATE FROM VEHICLE.

Apr 19, 2021

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL KNOCKING SOUND WAS COMING FORM THE FRONT DRIVER'S SIDE WHEEL WELL AS THE ABS, TRACTION CONTROL, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC REPLACED THE HALF SHAFT AND THE FRONT WHEEL BEARINGS. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) AND 14V284000 (STEERING). THE CONTACT THEN CALLED TYLER FORD, LTD (2626 S SW LOOP 323, TYLER, TX 75701) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,711.*DT

Mar 10, 2021

MY MOTHER WAS DRIVING THE VEHICLE TODAY STRAIGHT ON A STREET AND SHE LOST CONTROL OF THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE (ONLY BY GODS GRACE SHE WAS SPARED FROM A DEADLY ACCIDENT). I WENT TO LOOK AT THE VEHICLE AT HER HOME AND FOUND OUT THE RIGHT LOWER CONTROL ARM WHERE IT IS BOLTED TO THE FRONT SUSPENSION CROSS MEMBER WAS SEVERELY FATIGUED THAT WAS CORRODED BADLY BROKE OFF UNEXPECTEDLY WITHOUT ANY WARNING AT ALL. I THEN RESEARCHED THIS ISSUE AFTERWARDS AND THERE WERE SEVERAL COMPLAINTS ON LINE OF VEHICLE ABOUT THIS SAME SAFETY ISSUE. I MAY BE SEEKING LEGAL COUNSEL FROM TODD TRACY LAW FIRM OF DALLAS TX. FOR THIS POSSIBLY DEADLY AND SEVERE DEFECT THAT WAS NOT PROPERLY ADDRESSED FROM FORD AND NHTSA TO CONSUMERS AND IS A HIDDEN TICKING TIME BOMB PUTTING PEOPLE IN DANGER. WHY HAVE YOU NOT NOTIFIED PEOPLE OF THIS ISSUE? I CANNOT BE THE FIRST AND ONLY ONE WITH THIS ISSUE.

Mar 05, 2020

+ 1 more complaint for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

6 complaints

CRUISING AT 60MPH. WITHOUT WARNING, CAR SLOWS, THROTTLE UNRESPONSIVE. ENGINE WARNING LIGHT ON. CAR DID NOT STALL, BUT WOULD NOT RESPOND TO THROTTLE. COAST TO SIDE OF ROAD, DODGING TRAFFIC. PUT CAR IN PARK, RESTARTED AND EVERYTHING WAS NORMAL. AS OF OCT 7, 2013 THIS HAS OCCURRED FIVE TIMES. CODE READER PICKS UP NO CODES FROM ENGINE PCM. *TR

Oct 07, 2013

VEHICLE STALLED UPON ACCELERATION FROM STOP, AND LOST ALL THROTTLE FUNCTION. SURGES AT IDLE, AND INTERMITTENTLY STALLS. THROTTLE FAILED THE NEXT DAY AT HIGHWAY SPEED. SAME SYMPTOMS AS THE FAILED THROTTLE BODY SENSOR ISSUE THAT WAS FIXED BY OCTOBER 2009, BUT MY ESCAPE WAS BUILT IN DECEMBER '09 AFTER THE PROBLEM WAS SUPPOSEDLY FIXED. *TR

Aug 20, 2013

VEHICLE HAS THE SAME THROTTLE BODY CONDITION AS OTHER FAILED UNITS. CODE P2111. *TR

Aug 07, 2013

THROTTLE BODY FAILURE. FROM NOV 2012 UNTIL JULY 2013 MY FORD ESCAPE HAS BEEN BUCKING AND SURGING AT LOW SPEEDS WITH NO THROTTLE RESPONSE. OCCASIONALLY, THE VEHICLE WOULD DIE COMPLETELY UNRESPONSIVE IN THE MIDDLE OF AN INTERSECTION. ON JULY 11, 2013, MY WIFE TOOK OUR 2010 FORD ESCAPE TO ERNEST MCCARTY FORD IN ALABASTER, AL. THEY TOLD US THAT THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THIS ISSUE IS VERY DANGEROUS AND SHOULD FORD SHOULD ISSUE A RECALL. *TR

Jul 11, 2013

VEHICLE STALLS WHILE DRIVING , STALLS WHILE IDLE , RPM'S SPIKE WHILE DRIVING !!! SCARY !! CODES READ P2112 . (THROTTLE STUCK OPEN ) THINKING BAD THROTTLE BODY ? *TR

Jul 07, 2013

+ 1 more complaint for this component

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

5 complaints

VEHICLE HAD EXITED FROM FREEWAY AND WAS STOPPED ON AN EXIT RAMP STOP LIGHT. WHEN GAS WAS PUSHED TO MOVE VEHICLE FROM STOPPED POSITION, THE ENGINE ACCELERATED BUT THE VEHICLE WOULD NOT MOVE FORWARD. INITIALLY, THE WRENCH LIGHT APPEARED ON DASH AND THEN LATER, THIS DISAPPEARED AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE WAS TAKEN TO A NEARBY AUTO PARTS FACILITY WHERE A COMPUTER CODE EVALUATION WAS COMPLETED- THIS YIELDED THE SAME CODE APPEARING 3 TIMES: A PROBLEM INVOLVING THE THROTTLE ACTUATOR CONTROL SYSTEM SENSOR. THE TECHNICIAN STATED THAT WHEN THE SAME PROBLEM CODE APPEARS 3 TIMES DURING THE CHECK, THIS ACCURATELY PIN-POINTS THE PROBLEM. *TR

Jul 30, 2014

ON DEC.31 AT APPROXIMATELY 2 P.M. I WAS DRIVING SOUTH ON CITRUS AVE. I WAS GOING 55 MPH AND MY VEHICLE STARTED LOSING SPEED. I MOVED TO THE SIDE OF THE ROAD. I TURNED OFF THE IGNITION AND WHEN I RESTARTED THE CAR IT RAN AS NORMAL. PRIOR TO THAT, ON SEVERAL OCCASIONS UPON STARTING FROM A STOP I HAD NOTICED FASTER ACCELERATION THAN THE AMOUNT OF PRESSURE I WAS APPLYING TO THE GAS PEDAL. *TR

Apr 03, 2014

AT NIGHT, WHILE STOPPED ON RED TRAFFIC LIGHT WAITING FOR CHANGE TO GREEN, THE VEHICLE STALLS AN SHUT OFF. DID NOT START RIGHT OVER UNTIL A WHILE. ALL DASHBOARD PANEL LIGHTS WERE ON. AFTER 45 MINUTES TRIED TO START IT AND IT JUST MOVE VERY, VERY SLOW AND DID NOT ACCELERATE UNTIL IT DIED AGAIN A 100 FEET FARTHER. WE CALL ROAD ASSISTANCE TO TAKE US HOME IN A TOWING TRUCK. AT THE OTHER DAY WE CALL THE TOWING TRUCK AGAIN TO TAKE THE SUV TO THE DEALER SINCE IT WAS IN WARRANTY, WHEN WE START IT BEFORE LEAVING IT WAS WORKING FINE. THE SERVICE TECH AT FORD TELL US THAT PROBABLY IT IS THE THROTTLE BODY SINCE OTHER PEOPLE HAS BEEN HAVING THE SAME ISSUE. THEY TEST IT AND THEY SAY THAT NOTHING IS WRONG... MY WARRANTY IS ABOUT TO EXPIRE AND I THINK THAT THEY ARE PLAYING US TO TAKE THE UNIT HOME AND WHEN IT HAPPEN AGAIN CHARGE US FOR THE COST OF THE PART... $$$$ VERY EXPENSIVE!!! THIS IS A HAZARDOUS ISSUE SINCE IT CAN HAPPEN WHILE DRIVING IT CAN CAUSE AN ACCIDENT OR LOST OF LIFE. *TR

Nov 18, 2013

I WAS TRAVELING THROUGH A BUSY INTERSECTION, AS I MASHED THE GAS PEDAL NOTHING HAPPENED. MY CAR WENT "LIMP" AS IF IT HAD CUT OFF BUT IT WAS STILL ON. I COASTED TO THE SIDE OF THE ROAD, JUST BARELY AVOIDING BEING STRUCK BY SPEEDING TRAFFIC. I CUT MY CAR OFF AND WAITED 5 MINUTES THEN RESTARTED IT. I WAS ABLE DRIVE IT A SHORT DISTANCE TO A MECHANIC WHERE IT AGAIN "WENT LIMP". AFTER MY CAR WAS EXAMINED, THE MECHANIC DETERMINED THE PROBLEM WAS THE THROTTLE BODY HAD MALFUNCTIONED. *TR

Sep 20, 2013

I WAS DRIVING VEHICLE ONTO ENTRANCE RAMP OF FREEWAY WHEN THE POWER SUDDENLY CUT OUT AND THE CAR COASTED. THE "WRENCH" LIGHT ILLUMINATED ON THE DASHBOARD. I WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. I CALLED A FORD DEALER AND HAD THE VEHICLE TOWED. THE THROTTLE BODY HAD A FAULT IN THE SYSTEM AND WAS REPLACED AT A COST OF NEARLY $300. *JB

Sep 18, 2013

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

5 complaints

THIS IS THE THIRD INCIDENT IN TWO DAYS, I'M DRIVING ALONG WHEN I TAKE MY FOOT OF THE GAS PEDAL AND COAST, THE ENGINE DIES, THE DASH SHOWS THE BATTERY AND OIL LIGHT. YOU CAN STILL STEER, BUT THE CAR SLOWS DOWN DRASTICALLY WITH THE ENGINE NOT RUNNING, I HAD SOMEONE ALMOST REAR END ME, BECAUSE I SLOWED DOWN SO MUCH. ALL INCIDENTS WERE THE SAME, BUT THE FIRST TIME IT HAPPENED IT WAS VERY SCARY BECAUSE YOU DIDN'T KNOW WHAT WAS HAPPENING AND YOU DIDN'T KNOW WHAT TO DO. THE CAR WILL START BACK UP IF YOU PARK IT OR PUT IT IN NEUTRAL, BUT I WAS IN THE MIDDLE OF AN INTERSECTION THE THIRD TIME, STOPPED TRAFFIC CARS WERE HONKING AT ME. THIS IS A HUGE SAFETY ISSUE, TAKING IT IN TOMORROW TO GET IT FIXED, SHOULD BE A RECALL. *TR

May 27, 2014

I JUST EXITED THE PA TURNPIKE WHEN MY TRUCK BEGAN TO SPUTTER. THE RPMS WERE FLUCTUATING. I WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD, BUT AM GLAD THIS HAPPENED AFTER I GOT OFF THE TURNPIKE WHERE I WAS TRAVELING AT 65 MPH AND HAD NO SHOULDER TO PULL OFF TO. IT HAPPENED TWICE THIS WEEK. MONDAY, SEPTEMBER 2ND, AS I WAS TRAVELING APX 55 MPH ON PA RT 422 AND AGAIN THE FOLLOWING DAY AS I WAS DRIVING ON COUNTY LINE RD AT APX. 40 MPH. EACH TIME THE SAME THING WOULD HAPPEN. MY VEHICLE WOULD SPUTTER AND RPMS WOULD FLUCTUATE AS THE ENGINE DIED. I WAS ALMOST REAR ENDED BY SEVERAL CARS THE LAST TIME SINCE THERE WAS NOT ENOUGH SHOULDER FOR ME TO GET MY VEHICLE COMPLETELY OFF THE ROAD AS THE ENGINE DIED. ALL TEMPERATURES WERE FINE AND MY FLUIDS ARE GOOD. I TOOK MY VEHICLE INTO A DEALERSHIP THIS MORNING FOR DIAGNOSTICS. I WAS TOLD IT WAS THE THROTTLE VALE. AFTER LOOKING ONLINE I HAVE NOTICED MANY PEOPLE ARE HAVING THIS SAME ISSUE. PLEASE LOOK INTO THIS. FORD NEEDS TO FIX THIS UNSAFE ISSUE! *JB

Sep 04, 2013

WHILE DRIVING ON THE INTERSTATE AND ENTERING A RAMP, THE ENGINE JUST LOST POWER AND THERE WAS A RAPID DECELERATION. THE CAR HAD NO POWER AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. THERE WAS A WRENCH SYMBOL LIT UP ON THE DASH. I TOWED THE CAR TO A FORD DEALER IN BETTENDORF IOWA. THEY TOLD ME THE PROBLEM WAS A BAD THROTTLE BODY AND IT WOULD HAVE TO BE REPLACED. THERE WAS A SHORTAGE OF PARTS BECAUSE THERE WAS 5 CARS AHEAD OF ME WAITING FOR THE SAME PARTS. SOUNDS LIKE A COMMON MAJOR PROBLEM. SHOULD BE RECALLED FOR THIS PROBLEM. IT COULD HAVE CREATED A DANGEROUS SITUATION. *JB

Sep 04, 2013

I WAS DRIVING UNDER NORMAL DRIVING CONDITIONS ON THE EXPRESSWAY WHEN THE CAR SUDDENLY JERKED AND I NO LONGER COULD ACCELERATE AND THE SERVICE ENGINE LIGHT ON THE DASHBOARD BEGAN FLASHING. FORTUNATELY, I WAS ABLE TO GET ON TO THE SHOULDER AND CALL A TOW TRUCK. IT WAS DUE TO A FAULTY THROTTLE BODY. PER THE DEALER WHERE MY VEHICLE WAS TOWED TO, THE PART NEEDED WAS ON FORD'S NATIONAL BACKORDER LIST AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. IT TOOK 5 WEEKS TO GET THE PART. IT HAS ONLY BEEN ABOUT 7 WEEKS AND MY CAR DID THE SAME JERK ON THE EXPRESSWAY AGAIN TODAY. I WAS ABLE TO CONTINUE DRIVING TO WORK AS NO SERVICE LIGHTS IGNITED ON THE DASHBOARD, BUT I WILL BE TAKING MY VEHICLE IN TO GET CHECKED AGAIN. *JB

Sep 03, 2013

ON JUNE 23, 2013 DRIVING ON STREET ABOUT 25 M.P.H. WHEN CAR SUDDENLY DROPPED IN SPEED TO ALMOST AN IDLE. AFTER PULLING TO SIDE OF ROAD, WAS ABLE TO TURN AROUND AND RETURN HOME AT ABOUT 1 M.P.H. FORTUNATELY, THERE WERE NO VEHICLES BEHIND ME, OTHERWISE, BECAUSE OF THE ABRUPT STOPPING OF THE VEHICLE A REAR END ACCIDENT WOULD HAVE OCCURRED. FORD ROADSIDE SERVICE TOWED CAR TO KINDLE FORD, CAPE MAY COURT HOUSE, NJ ON MONDAY JUNE 24, 2013. I WAS LATER ADVISED BY THE SERVICE DEPARTMENT THAT THE VEHICLE NEEDED A THROTTLE BODY ASSEMBLY AT A COST OF $378.00 AND THAT IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY PERIOD. WORSE YET, I WAS TOLD THAT THE PART WAS BACK ORDERED, SERVICE COULD GIVE NO DATE WHEN THE PART WOULD BE AVAILABLE, AS IT WAS ON NATIONWIDE BACK ORDER AND COULD BE SEVERAL WEEKS OR MORE BEFORE THE PART WAS AVAILABLE. NO LONER CAR WAS OFFERED FOR USE DURING THIS UNREASONABLE DELAY. *TR

Jun 25, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN

5 complaints

ONE NIGHT I WAS DRIVING IN A RESIDENTIAL AREA AND MY CAR STARTED TO RUMBLE, IT SHOOK BACK AND FORTH AND THE ENGINE STARTED TO SPLUTTER. THEN, THE ENGINE CHOKED AND THE CAR STALLED IN THE MIDDLE OF THE STREET. THE CAR SHUT ITSELF OFF. LUCKILY, THIS HAPPENED BEFORE I ENTERED THE FREEWAY. THE CHECK ENGINE LIGHT WENT ON AND AT FIRST I THOUGHT IT MIGHT HAVE BEEN A BATTERY PROBLEM. HOWEVER, AFTER THE CAR SHUT OFF I TRIED TO START THE CAR AND I WAS ABLE TO DRIVE IT FOR A COUPLE MINUTES UNTIL IT STARTED TO STALL AGAIN. THIS HAPPENED THREE TIMES IN ONE NIGHT WITHIN A THIRTY MINUTE TIME FRAME. SO, I HAD TO WAIT A WHILE FOR MY ENGINE TO COOL DOWN. I TOOK IT TO GALPIN FORD MOTORS SERVICE AND THEY TOLD ME THEY COULD NOT DIAGNOSE THE PROBLEM. I WENT BACK THE SECOND TIME TO GET MY VEHICLE RE-CHECKED AFTER TWO DAYS BECAUSE THE PROBLEM OCCURRED AGAIN AND GALPIN FORD WAS STILL NOT ABLE TO RESOLVE THE ISSUE. I RECENTLY JUST TOOK IT BACK BECAUSE MY CAR CHOKED IN THE MIDDLE OF AN INTERSECTION AND I AM STILL DISAPPOINTED BY THE WAY GALPIN FORD SERVICES HANDLED THE SITUATION. I FEEL LIKE MY LIFE IS AT RISK DRIVING THIS VEHICLE. I HAVE RESEARCHED THIS MAKE AND MODEL FOR INCIDENTS JUST LIKE MINE BECAUSE I'M SURE THIS IS A DEFECT WITH THE FORD ESCAPE MODELS. *TR

Nov 30, 2013

WHILE DRIVING IN HEAVY CITY TRAFFIC AT 35-40 MPH, ENGINE LOST POWER AND DIED MAKING IT VERY HARD TO BRAKE AND STEER. I WAS ABLE TO STEER INTO A TURN LANE WITHOUT INCIDENT BUT WAS LUCKY NOT TO BE HIT IN THE REAR. THIS COULD BE ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS IF YOU ARE UNABLE TO GET OFF OF THE ROAD. VEHICLE WAS ABLE TO BE RESTARTED AFTER WAITING ABOUT 5 MINUTES. THIS IS THE SECOND TIME IN AS MANY DAYS THAT THIS HAS OCCURRED. INTERNET RESEARCH SHOWS THAT FORD HAS HAD NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND THE NHTSA IS INVESTIGATING THIS PROBLEM. *TR

Aug 24, 2013

THIS FIRST STARTED SEVERAL WEEKS ONE DAY AFTER FILLING UP MY CAR ALL OF SUDDEN IT WOULD NOT GO. I PULLED OVER BARELY MISSING BEING HIT. I TURNED THE CAR OFF FOR A FEW MINUTES AND IT WOULD START UP AND I COULD GO. THIS DIDN'T HAPPEN AGAIN FOR A COUPLE OF WEEKS. THE NEXT TIME I WAS LOW ON GAS. IT HAPPENED TWO MORE TIMES. I KEPT THINKING I HAD BAD GAS. THEN LAST SATURDAY I WAS OUT SHOPPING AND IT HAPPENED NUMEROUS TIMES. I WAS SO SCARED BY THE TIME I WENT HOME I WAS A NERVOUS WRECK. I CAN'T TELL YOU HOW MANY TIMES I WAS ALMOST HIT. EVEN THE MORNING I TOOK IT INTO THE CAR DEALER IT DIED FOUR TIMES ON THE WAY. MY CAR ACTED JUST LIKE THE SITUATIONS IN YOUR ARTICLE. NOW THE DEALERSHIP AT FORD IS MAKING ME RENT A CAR. I CAN'T DRIVE MINE. FORD IS SAYING THEY DON'T KNOW IF IT IS A WEEK OR A MONTH BEFORE THEY GET THESE PARTS IN. THEY CAN'T FIX MY CAR BECAUSE THERE IS SUCH A BIG BACK ORDER FOR THIS PART. SOMEBODY NEEDS TO GET THESE MOTELS RECALLED AND GET THEM FIXED. *TR

Jun 12, 2013

WHILE DRIVING AT ROUGHLY 25-30 MPH VEHICLE STOPPED ACCELERATING AND COASTED REGARDLESS OF PRESSURE TO GAS PEDAL. I WAS IN A BUSY INTERSECTION AND WAS UNABLE TO GET OUT OF THE WAY. WRENCH LIGHT CAME ON WHEN VEHICLE STOPPED ACCELERATING. I COASTED TO A DRIVEWAY (NO SHOULDER) AND SHUT OFF THE ENGINE AND RESTARTED THE VEHICLE. AT THIS TIME, THE ENGINE LIGHT WAS ON WITH NO WRENCH LIGHT. CAR ACCELERATED FINE SO I CONTINUED HOME. IN THE SPAN OF 5 MILES, THIS SAME INCIDENT OCCURRED 4 TIMES. TURNING THE CAR OFF AND ON WOULD TEMPORARILY FIX THE ISSUE, BUT THE ENGINE LIGHT NEVER LEFT. IN ROUTE, I STAYED ON ROADS WITH SHOULDER ALLOWANCES OR FREQUENT TURNOFFS, WHERE POSSIBLE. THE FOLLOWING DAY, I TOOK THE VEHICLE TO A MECHANIC WHO RAN DIAGNOSTIC AND DETERMINED IT WAS THE THROTTLE ACTUATOR CONTROL SYSTEM. CURRENTLY HAVING TROUBLE FINDING THE PART TO FIX THE ISSUE, BECAUSE OF ITS CURRENT HIGH DEMAND. I'M TOLD IT COULD BE A MONTH. *TR

Jun 05, 2013

VEHICLE DECELERATED TO 10 MPH, "WRENCH" SERVICE LIGHT APPEARED. I PULLED OVER, PUT VEHICLE INTO PARK, AT WHICH TIME IT BEGAN SHUDDERING. TURNED OFF ENGINE, WAITED A FEW MOMENTS, AND TURNED IGNITION. VEHICLE RESTARTED WITH SOME EFFORT. INCIDENT HAS RE-OCCURRED 7 TIMES SINCE THEN, NOW WITH "ENGINE" SERVICE LIGHT ON. MECHANIC HAS IDENTIFIED ISSUE AS WORN THROTTLE BODY, ON 2-WEEK BACK ORDER AS OF MAY 10, 2013. TIME FOR A RECALL, FORD. *TR

May 24, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

5 complaints

WHILE DRIVING DOWN THE ROAD AT ABOUT 45MPH, THE CAR STOPPED ACKNOWLEDGING THAT I WAS PUSHING THE GAS PEDAL. THE CAR STEADILY SLOWED DOWN, REGARDLESS OF HOW MUCH I PUSHED ON THE GAS PEDAL. I ENDED UP VEERING OFF INTO A PARKING LOT AND SHUTTING THE CAR OFF. I WAITED ABOUT 5 MINUTES AND RESTARTED IT. IT ACTED NORMAL AND I RESUMED MY DRIVING. IT HAS HAPPENED ABOUT 5 TIMES SINCE THEN AS WELL. THANKFULLY I HAVEN'T BEEN ON THE HIGHWAY AND HAVE HAD A PLACE TO PULL OFF THE ROAD. *TR

Nov 22, 2013

I WAS DRIVING INTO WORK ON A 5 LANE, HEAVY TRAFFIC ROAD GOING ABOUT 45 MPH WHEN MY CAR SUDDENLY LOST ALL OF ITS ENGINE POWER. THE RADIO, LIGHTS WERE STILL WORKING, THE CAR SIMPLY WOULDN'T ACCELERATE AND ACTUALLY SLOWED DOWN CONSIDERABLY TO A POINT WHERE I WAS BASICALLY STOPPED ON THE ROAD. I WAS ABLE TO COAST INTO A TURNING LANE SO I WAS AT LEAST OUT OF THE MAIN TRAFFIC LANE. I TURNED THE CAR OFF, STARTED IT AGAIN AND AS I PREPARED TO MAKE A LEFT TURN TO GET INTO A PARKING LOT I LOST ALL ACCELERATION AGAIN AND BARELY MADE IT OUT OF THE INTERSECTION. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND COAST IT INTO A PARKING LOT. MY CAR REQUIRED A TOW TO A LOCAL DEALERSHIP AND THE ISSUE WAS AN ELECTRONIC THROTTLEBODY FAILURE. I'M EXTREMELY THANKFUL THAT I DIDN'T MAKE IT ONTO THE FREEWAY BECAUSE IF I STOPPED IN THAT TRAFFIC I'M NOT SURE I WOULD HAVE BEEN ABLE TO AVOID A MAJOR ACCIDENT. *TR

Nov 02, 2013

WHEN COMING TO A STOP AND THEN TRYING TO ACCELERATE FROM AND IDLE POSITION THE VEHICLE WILL LOOSE POWER. BY THIS I MEAN THE VEHICLE STAYS ON, LIGHTS ON DASH REMAIN ON, MOTOR IS STILL RUNNING, BUT THE ACCELERATOR PEDAL HAS NO EFFECT ON THE VEHICLE. THE VEHICLE HAS SHUTTER TO IT. PRESSING THE GAS PEDAL HAS NO EFFECT NO MATTER HOW MUCH YOU TRY OR HOW MUCH TIME PASSES. YOU HAVE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE, AND RESTART THE VEHICLE TO GET THE GAS PEDAL WORKING AGAIN. THIS IS A VERY VERY DANGEROUS FLAW IN THE VEHICLE AS THIS HAS HAPPENED TO ME THREE TIMES IN BUSY LOS ANGELES INTERSECTIONS. I FEAR IT WILL CAUSE AN ACCIDENT. THE FORD DEALER WANTS TO CHARGE ME $800 TO REPLACE THE THROTTLE BODY WHICH HAS HUNDREDS OF THOUSANDS OF COMPLAINTS ONLINE ABOUT THIS EXACT ISSUE. THEY REFUSED TO ACKNOWLEDGE THIS RECURRING AND VERY PROMINENT FLAW IN THEIR VEHICLE AND SAY EVEN THE EXTENDED WARRANTY I PURCHASED FOR $2,200 WILL NOT COVER THIS PARTICULAR PART. THIS IS VERY FRUSTRATING. HOPEFULLY YOU GUYS CAN BRING SOME JUSTICE TO THE HUNDREDS OF THOUSANDS OF PEOPLE DEALING WITH THIS EXACT ISSUE. THANK YOU FOR YOUR TIME. *TR

Aug 16, 2013

AS I AM DRIVING THE VEHICLE I LOOSE ALL POWER AND ACCELERATION WITHOUT WARNING OF ANY KIND. DIAGNOSTIC CODE READS A P 2111 (THROTTLE CONTROL SYSTEM STUCK OPEN) THIS HAS HAPPENED SEVERAL TIMES AND I HAVE BEEN IN HEAVY TRAFFIC WHAT IT HAS. LUCK I WASN'T KILLED BY A SEMI. AS I SAID IT LOOSES POWER AND ACCELERATION AND STALLS OUT I HAVE LOOKED AROUND ONLINE AND THERE ARE SEVERAL COMPLAINTS OUT THERE BUT NO RECALL FOR IT. WHY IS THIS? IF THERE ARE SO MANY OF THESE VEHICLES HAVING IDENTICAL PROBLEMS THAT THE PART TO THAT NEEDS TO BE REPLACED IS ON BACK ORDER NATION WIDE THEN THERE IS A MANUFACTURING DEFECT NOT A PART FAILURE DO TO USE. WHAT IS UP WITH THIS. *TR

Aug 11, 2013

WHILE DRIVING AT A CONSTANT SPEED OF APPROXIMATELY 35 MPH, VEHICLE SUDDENLY STALLED WITHOUT WARNING OR HESITATION. I COASTED TO A STOP IN A NEARBY PARKING LOT (LUCKILY!), TURNED IGNITION OFF AND VEHICLE RESTARTED AND RAN WITH NO PROBLEMS FOR ALMOST TWO WEEKS. ON SATURDAY, JULY 13TH WHILE DRIVING IN A SIMILAR SITUATION, THE VEHICLE AGAIN STALLED AND WOULD NOT RESTART UNTIL I COASTED TO A STOP ON THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. SINCE THEN THE VEHICLE HAS DONE THIS ABOUT A HALF DOZEN TIMES BUT NOT ALWAYS BY JUST STALLING. THE VEHICLE HAS ALSO WENT INTO 'LIMP HOME' MODE ON AT LEAST ONE OCCASION WHEN MY SON WAS DRIVING AND HE WAS LUCKY ENOUGH TO BE CLOSE TO A FRIEND'S HOUSE WHERE IT SAT OVERNIGHT. WHEN WE STARTED IT THE NEXT TIME IT RAN LIKE IT WAS MISFIRING VERY BADLY, SO WE TURNED THE IGNITION OFF AND TAPPED ON THE THROTTLE BODY WITH THE HANDLE OF A SCREWDRIVER. IT THEN STARTED AND IDLED NORMALLY AND WE WERE ABLE TO DRIVE IT ABOUT THREE MILES HOME. IT ALSO HAS SPUTTERED ERRATICALLY SIMILAR TO A VERY BAD REPEATED MISFIRING UNTIL STOPPING AND TURNING THE IGNITION OFF. IT DID THIS TWICE WITHIN A QUARTER MILE AND THEN RAN FINE FOR OVER 15 MILES THAT I DROVE IT TO THE FORD DEALERSHIP WHO WANTED $107 DOLLARS TO DIAGNOSE A PROBLEM THAT I AM FAIRLY CERTAIN I ALREADY HAD FIGURED OUT. THE DEALERSHIP SAID THEIR 'SPECIALLY TRAINED' TECHNICIANS MAY FIND A DIFFERENT CAUSE THAN THE P2111 CODE I HAD READ WITH A SCANNER FROM A LOCAL AUTO PARTS STORE SUGGESTED. I HAVE FOUND OUT THAT THIS PROBLEM WAS SUPPOSED ADDRESSED BY FORD THINKING THAT THERE WAS A PRINTED CIRCUIT BOARD PROBLEM IN THE ELECTRONIC THROTTLE BODY. HOWEVER, THIS VEHICLE WAS MANUFACTURED IN MARCH OF 2010, AFTER THE OCTOBER 15TH, 2009 DATE THEY HAD STARTED USING THE NEW PART. *TR

Jul 22, 2013

SERVICE BRAKES, HYDRAULIC

4 complaints

The contact owns a 2010 Ford Escape. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact stated that he would have to pump the brakes and engage the ABS to stop the vehicle. The contact had taken the vehicle to several dealers where he had the brake lines bled, the master cylinder replaced, and the hydraulic control unit replaced. Despite the multiple repairs, the contact stated that extra brake travel time was needed to stop the vehicle. The manufacturer had been notified of the failure and informed him that they could not determine the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Dec 22, 2021

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER BAYWAY LINCOLN LOCATED AT 12333 GULF FWY, HOUSTON, TX 77034, (281) 929-6500, WHERE IT WAS DIAGNOSED WITH NEEDING TO FLUSH THE BRAKE ASSEMBLY AND HAVE UNKNOWN PARTS REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.*DT*JB

Sep 03, 2020

BRAKES WENT OUT AND WE ALMOST HIT SOMEONE BUT WE DIDN'T. BRAKE SYSTEM FAILURE MESSAGE APPEARED WHEN IT HAPPENED BUT NO WARNING BEFORE. TURNED OFF CAR THEN TURNED ON AND BRAKES SEEM TO BE WORKING NOW INTERMITTENTLY. FORD ESCAPE 2010. HYBRID WITH ONLY 21000 HIGHWAY MILES. JUST HAD THE 20000 CHECK AT THE DEALER 2 WEEKS AGO AND WE WERE TOLD BRAKES WERE FINE. I CAN'T BELIEVE THERE HAD NOT BEEN A RECALL SINCE MANY OTHER OWNERS ONLINE SEEMED TO HAVE HAD THE SAME PROBLEM. WE. COULD HAVE BEEN IN A SERIOUS ACCIDENT . THANK GOODNESS NO ONE GOT HURT. TAKING IT TO THE DEALER TOMORROW MORNING. *TR

Nov 28, 2010

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS AT A COMPLETE STOP WITH THE BRAKES DEPRESSED WHEN HE SIMULTANEOUSLY DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER AND DUE TO HIS SIZE 11.5 SHOE SIZE, HE WOULD OFTEN DEPRESS BOTH PEDALS UNINTENTIONALLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED WITH THE POSSIBILITY OF BEING INVOLVED IN A CRASH. THE CURRENT MILEAGE WAS 10,000. UPDATED 10/20/10 *BF UPDATED 10/26/10*JB

Aug 02, 2010

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

4 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEL HAMBELTON FORD (888-491-0523, 1171 WEST KELLOGG AVE, WHICHITA, KS 67209) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR *JB

Aug 30, 2018

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE VEHICLE WAS REFUELED, FUEL SPEWED OUT OF THE FILLER PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,160. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Dec 15, 2016

ABOUT 3 YEARS AGO, WE STARTED HAVING PROBLEMS WITH THE COMPONENT WITHIN IN THE FUEL TAKE THAT SHUTS AFTER YOU PUT GAS IN THE VEHICLE. WE KEPT GETTING AN ERROR NOTICE THAT IT WAS NOT SHUTTING. WE TOOK IT IN TO THE FORD DEALER, WHERE THEY CLAIMED TO HAVE FIXED IT. ABOUT 2 WEEKS LATER, WE THE CODE CAME UP AGAIN. WE TOOK IT BACK TO THE FORD DEALER AND THIS TIME, THE NECK OF THE FUEL TANK HAD TO BE REPLACED. THIS SEEMED TO TAKE CARE OF THE ISSUE FOR SOME TIME, BUT WITHIN THE LAST 6 MONTHS, WE'VE BEEN GETTING REALLY BAD GAS MILEAGE. WE MAINTAIN OUR VEHICLE VERY WELL, SO THIS WAS CONCERNING. WE PUT NEW TIRES, DID A COMPLETED TUNE-UP, ETC., BUT THIS DIDN'T HELP. ABOUT 4 MONTHS AGO, OUR CHECK ENGINE LIGHT CAME ON & THE CODE SAID THERE WAS A PART THAT NEEDED REPLACING; THE VENT VALVE. WE DID THAT, AND THEN 2 WEEKS LATER, THE CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING. AND THEN, AS WE'RE PUMPING GAS, THE GAS KEEP SHUTTING OFF, AS IF WE ARE TOPPING IT OFF, WHEN IT'S ACTUALLY EMPTY. WE WERE HAVING A HARD TIME JUST FILLING UP OUR TANK. WE FINALLY TOOK THE VEHICLE IN TO OUR LOCAL REPAIR SHOP (WHOM WE TRUST). THE VENT VALVE THAT WAS REPLACED WAS FULL OF FUEL. THEY ARE HAVING TO REPLACE THE CANISTER. WE ARE HOPING THIS WILL FIX THE PROBLEM. IF NOT, THEY SAID WE'LL NEED TO REPLACE THE FUEL TANK, WHICH IS CURRENTLY ON A NATIONAL BACK ORDER. BUT I CHECKED MY VIN# & WAS TOLD MY PARTICULAR VEHICLE ISN'T PART OF THAT RECALL. I LOVE MY LITTLE ESCAPE, BUT WE'VE HAD PROBLEM AFTER PROBLEM WITH THE FUEL SYSTEM FOR SOME REASON, FOR THE LAST 4 YEARS. IT'S VERY FRUSTRATING & FORD JUST SHRUGS THEIR SHOULDERS AT US NOW. *TR

Dec 14, 2016

EVEN THOUGH THAT HAD HAPPENED SOME MONTHS BEFORE BUT STOPPED, IT DID IT AGAIN IN JANUARY OF 2013. THE VEHICLE STALLED UNABLE TO BE ACCELERATED, THE WRENCH SIGN APPEARED AND ALL I COULD DO WAS COAST IT TO THE SIDE OF THE ROAD. THE ENGINE WAS STILL RUNNING. SINCE THIS HAPPENED BEFORE, I TOOK IT IMMEDIATELY TO FORD TO HAVE IT FIX. I TOLD THEM WHAT I THOUGHT IT WAS AND THEY CONFIRMED IT. THE REPAIRED WAS $304. SINCE FORD KNOWS ABOUT THIS EXISTING PROBLEM WITH THE ESCAPES, THEY SHOULD HAVE RECALLED THIS PART AND PAY YOU FOR THE REPAIR. I LIKE THE ESCAPE BUT I THINK FORD HAS NOT BEEN PROACTIVE IN FIXING THIS PROBLEM. *TR

May 17, 2013

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

4 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND LOST POWER ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL STALLED AND THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,000.

Mar 07, 2017

THE PROBLEM DEMONSTRATED AS I LEFT THE SHOPPING CENTER AND MADE THE FIRST TURN ONTO THE STREET. THE ENGINE WAS VERY ROUGH AND NOT CONSISTENT, THE SPEED VARIED FROM 20 - 40 MILES PER HR WITHOUT ANY PRESSURE TO THE ACCELERATOR. AS I CAME TO A RED TRAFFIC LIGHT I HAD ALMOST NO BRAKE PRESSURE AND PREPARED TO TURN INTO A SCHOOL PARKING LOT. THIS OCCURRED IN THE FIRST HALF MILE OF COUNTRY ROAD; AS I REALIZED I HAD NO BRAKING POWER I TURNED INTO A PARK LOT AND CALLED FOR A TOW TRUCK. FORTUNATELY THERE WAS LITTLE TRAFFIC THAT EVENING. THIS PRODUCED UNNECESSARY ANXIETY FOR ME EVEN THOUGH I WAS CLOSE TO HOME. OUR MECHANIC CHECKED MANY THINGS, FINALLY DECIDING IT WAS DIAGNOSTIC CODES PO306, PO316, PO109, PO 300, AND PO304. FORD TELLS ME THIS IS NOT UNDER WARRANTY. ONCE AGAIN I FELT THIS PROBLEM PLACED ME IN A POTENTIALLY LIFE-THREATENING SITUATION FOR ME AS THE THROTTLE BODY HAD DONE PREVIOUSLY (BEFORE THE RECALL). I HAVE NEARLY 3 COMPUTER PAGES OF PROBLEMS WITH THIS VEHICLE, RANGING FROM SEAT BELT LATCHES, REAR SEAT LATCHES, HATCH LATCH AND DEFROSTER, QUARTER PANEL PAINT DEFECT AND RUST, FAN SPEED AND EFFECTIVENESS. THIS LATEST INCIDENT AND THE THROTTLE BODY ISSUES ARE THE MOST SERIOUS. TONIGHT FORD INFORMED ME THERE IS NO FORD COMPLAINT FORM ONLINE. I WAS ADAMANT THAT A FORD ENGINEER NEEDS TO CALL ME SO I CAN DISCUSS ALL THE ISSUES WITH THIS VEHICLE. TRADE IN VALUE ON THIS VEHICLE HAS PROBABLY PLUMMETED DUE TO ALL THE ISSUES. THIS VEHICLE WAS PAID OFF IN 3 YEARS AND I AM NOT IN A POSITION TO BUY A NEW VEHICLE BUT I HOPE IT WILL NOT BE THE DEATH OF ME. IN THE INTEREST OF PUBLIC SAFETY I HOPE THESE PROBLEMS CAN BE RESOLVED. AFTER ALL THE ISSUES WITH THIS ESCAPE I WONDER HOW MANY CAR "ACCIDENTS" ARE REALLY "ACCIDENTS". THANK YOU FOR REVIEWING THIS DATA. *TR

Sep 11, 2015

TURN INTO A PARKING SPACE AND HIT THE BRAKE TO STOP , CAR SURGED FORWARD AND JUMPED THE CURB. HIT A BUS SHELTER, SIDE SWIPED A TREE , THEN JUMP CURB BACK TO PARKING LOT BEFORE ESCAPE CAME TO A FULL STOP. FIRST TIME SLED ON A SMALL PATCH OF ICE CAR SURGED BRAKES NEVER TOOK HOLD SLID AND AVOIDED AND STREET LIGHT AND A TREE BEFORE COMING TO A FULL STOP. TOOK CAR TO SHOP FOR OIL CHANGE HAD BRAKES CHECKED SAID NO PROBLEM. BUT SOMETIMES THIS SUV HAS A POWER SURGE WHEN APPLING BRAKES. *TR

Apr 18, 2015

Crash: 1

MY WIFE IS THE MAIN DRIVER OF THIS VEHICLE AND HAS TOLD ME THAT THERE HAVE BEEN SEVERAL OCCURRENCES OVER THE PAST SEVERAL YEARS INCLUDING THE MOST RECENT ON DECEMBER 18. 2013. THERE IS A SUDDEN UNEXPECTED ENGINE ACCELERATION SIMILAR TO WHAT THE TOYOTA VEHICLES HAVE HAD. AT THIS POINT IT ONLY OCCURS WHEN SLOWING DOWN. SHE APPLIES THE BRAKES BUT FINDS IT DIFFICULT TO SLOW WITH THE ENGINE ATTEMPTING TO ACCELERATE. THIS LAST TIME I WAS RIDING WITH HER AND SHE SLAMMED THE GEAR SHIFT INTO PARK JUST BEFORE COMING TO A COMPLETE STOP. I DIDN'T THINK THAT WAS TOO GOOD FOR THE TRANSMISSION BUT IT DID CORRECT THE DIFFICULTY AT THE TIME. HAVE ANY OTHER PEOPLE EXPERIENCED THIS PROBLEM ? *TR

Dec 24, 2013

SEATS

4 complaints

ESCAPE WAS IMPACTED FROM BEHIND BY A 2012 FORD F150 AT THAT WAS GOING APPROXIMATELY 35 MPH. AS THE FORCE OF THE IMPACT PUSHED ME (THE DRIVER) BACK INTO THE DRIVER SEAT THE SEAT BROKE.

Nov 16, 2015

Crash: 1

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED TO MOVE FORWARD AND PREVENTED THE CONTACT FROM REACHING THE PEDALS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 10/24/14*CN

Sep 15, 2014

WHEN ATTEMPTING TO ADJUST THE DRIVER'S SEAT TO MOVE FORWARD OR BACKWARD, THE SEAT WILL SOMETIME MOVE VERY SLOWLY IN EITHER DIRECTION, OR ONLY ONE WAY, OR OTHER TIME NOT AT ALL IN EITHER DIRECTION. THIS IS A PROBLEM FOR ME, AS IT IMPAIRS MY ABILITY TO DRIVE THE VEHICLE. ALSO, I HAVE NOTICE THE MY SEAT FRAMES ARE RUSTING. *TR

Sep 04, 2014

I WAS RECENTLY REAR ENDED ON THE DRIVER SIDE BY A MINIVAN TRAVELLING AT ATLEAST 40 MPH. THE FORCE OF THE COLLISION RESULTED IN MY SEAT BACK OF 2010 FORD ESCAPE TO AUTOMATICALLY RECLINE SEVERAL NOTCHES BACK. AFTER I STOPPED, I COULD NOT PULL THE SEAT BACK TO ITS ORIGINAL POSITION. *TR

Mar 12, 2013

Crash: 1

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

4 complaints

I PULLED OUT OF MY STREET ON TO A MAIN ROAD AND WITH NO WARNING MY ESCAPE SHUT OFF COMPLETELY WHILE DRIVING AND MULTIPLE CARS ALMOST HIT ME BECAUSE IT WAS SO UNEXPECTED. NOW MY CAR RANDOMLY SHUTS OFF AND GOES INTO LIMP MODE, CAUSING IT TO BE QUITE DANGEROUS TO DRIVE MY VEHICLE BECAUSE IT GIVES YOU NO WARNING.

Sep 09, 2015

TELL US WHAT HAPPENED: WAS COMPLETELY STOPPED AND TOOK OFF SLIGHTLY PRESSING THE GAS PEDAL AND IT FELT LIKE IT TRIED TO STALL OUT AND THEN LUNGED FORWARD. THE SERVICE WRENCH CAME ON AND WE STOPPED AND TURNED THE VEHICLE OFF THEN STARTED IT AGAIN AND THAT TIME BOTH SERVICE WRENCH AND SERVICE ENGINE LIGHT CAME ON. WENT IN TO GET THE ENGINE LIGHT TESTED AND THE RESULT WAS THROTTLE ACTUATOR CONTROL AND THROTTLE BODY RANGE, CODE P2119

Aug 29, 2015

WAS COMPLETELY STOPPED AND TOOK OFF SLIGHTLY PRESSING THE GAS PEDDLE AND IT FELT LIKE IT TRIED TO STALL OUT AND THEN LUNGED FORWARD. THE SERVICE WRENCH CAME ON AND WE STOPPED AND TURNED THE VEHICLE OFF THEN STARTED IT AGAIN AND THAT TIME BOTH SERVICE WRENCH AND SERVICE ENGINE LIGHT CAME ON. WENT IN TO GET THE ENGINE LIGHT TESTED AND THE RESULT WAS THROTTLE ACTUATOR CONTROL AND THROTTLE BODY RANGE, CODE P2119

Aug 29, 2015

WAS DRIVING ON THE FREEWAY AND CAR STARTED TO JERK AND I STARTED TO LOSE SPEED EVEN THOUGH I WAS STEPPING ON THE GAS NOTHING WAS HAPPENING. I WAS ABLE TO PULL OVER SAFELY TO SHOULDER AND PUT THE CAR INTO PARK WHILE THE CAR WAS SHAKING VIOLENTLY AND TURN IT OFF, WAITED A FEW MINUTES AND WITH HESITATION IT STARTED BACK UP AND I WAS ABLE TO CONTINUE HOME.. HAPPENED A SECOND TIME THE VERY NEXT DAY ONLY DOING 25 AND A WRENCH INDICATOR LIGHT CAME ON AND AGAIN NO GAS OR SPEED FROM THE PEDAL WAS ABLE TO SHUT IT OFF RESTART AND CONTINUE HOME.. VERY SCARY AND DANGEROUS SITUATION IT NEEDS TO BE ADDRESSED.. *TR

Sep 10, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

4 complaints

I WAS DRIVING ALONG A ROAD AND SUDDENLY MY CAR JOLTED AND ALMOST ALL OF MY DASHBOARD LIGHTS LIT UP. THE ENGINE WAS ON, BUT NOTHING WAS HAPPENING. I PUSHED THE ACCELERATOR DOWN AND NOTHING, STILL. AS I WAS PULLING OFF TO THE SIDE OF THE ROAD, THE CAR DIED. I WAITED FIVE MINUTES AND THE ENGINE WAS ABLE TO BE RESTARTED. BUT THE ENGINE LIGHT STAYED ON. I HAD TO TURN THE ENGINE ON AND OFF MULTIPLE TIMES TO RESTART THE ENGINE. THIS HAD HAPPENED A COUPLE OF TIMES BEFORE, BUT NOTHING AS SEVERE. *TR

Jan 02, 2014

WAS TRAVELING THROUGH AN INTERSECTION AND THE ESCAPE POWER QUIT EVEN THOUGH THE ENGINE WAS RUNNING. GOT IT PULLED INTO A PARKING LOT WHERE THEN I LOOKED UP TO SEE WHAT THE WRENCH LIGHT MEANT WHICH WAS POWERTRAIN ISSUE, TOOK IT HOME ADDED TRANSMISSION FLUID THINKING THAT MIGHT HAVE BEEN THE PROBLEM SINCE IT WAS A LITTLE LOW. HAD NO ISSUES UNTIL 9/19/2013 WHEN TRAVELING ABOUT 40MPH AND THE SAME THING HAPPENED AGAIN. MY ESCAPE OF COURSE IS OUT OF WARRANTY AND HAS BEEN SITTING AT THE BUTLER COUNTY FOR NOW FOR 10 DAYS WAITING FOR THIS THROTTLE BODY TO COME IN SINCE IT IS ON BACK ORDER (AND FORD WONT DO A RECALL WHEN THIS IS HAPPENING TO SO MANY VEHICLES THEY CANT GET THE PART) I HAVE BEEN WITHOUT A VEHICLE SINCE (BORROWING THE PARENTS TO GET TO AND FROM WORK) AND THE PART IS STILL NOT IN AND I KEEP HEARING THAT IT IS ON ITS WAY. NEVER HAD AN ISSUE WITH THE LAST 6 FORD PRODUCTS I HAVE OWNED BUT THIS IS PATHETIC THAT NOTHING IS BEING DONE BEFORE SOMEONE GETS HURT. *TR

Sep 30, 2013

VEHICLE BEGINS TO LOOSE POWER/ STALL. THE "WRENCH" LIGHT ILLUMINATES ON THE DASH. AFTER PULLING OVER AND RESTARTING, IT WILL GO ANOTHER 5 - 10 MILES AND IT DOES IT AGAIN. AFTER 2 - 3 TIMES IT WILL THROW THE "CHECK ENGINE" LIGHT (CODE P2112). WE CHECKED/ CLEANED THE THROTTLE BODY AND CLEARED THE CODE. CAR RAN OK FOR ABOUT 3 DAYS (50 MILES), AND IT HAPPENED AGAIN. WE ARE LOOKING INTO HIRING AN ATTORNEY AS FORD DOES NOT WANT TO HELP COVER THE COST TO REPAIR THIS DEFECT. I HAVE TWO YOUNG CHILDREN THAT RIDE IN THIS CAR, AND UNCONTROLLED STALLING AND SPUTTERING IS DANGEROUS ON BUSY STREETS. TWICE, THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION, AND AT ONE TIME, IT COMPLETELY DIED GOING 40 MPH, AND THE POWER STEERING QUIT, CAUSING ME TO ALMOST HEAD INTO ONCOMING TRAFFIC. PLEASE HELP US AND OTHERS WITH THIS ISSUE, BEFORE SOMEONE IS SERIOUSLY INJURED OR LOSES THEIR LIFE. *TR

Aug 20, 2013

ESCAPE SPUTTERED & STALLED. RESTARTED & WAS SERVICED BY FORD TO 'CLEAN' THE THROTTLE BODY. WITHIN A FEW DAYS, IT EXHIBITED THE SAME BEHAVIOR BUT MUCH MORE FREQUENT RENDERING THE CAR UNRELIABLE. REPLACEMENT PARTS ARE NOT AVAILABLE FROM THE DEALER FOR ANOTHER 3-4 WEEKS. *TR

Jul 16, 2013

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

4 complaints

ENGINE SIMPLY STOPPED OPERATING IN MIDST OF TRAFFIC AND IMMEDIATELY DECELERATED....THEN RESUMED OPERATION BUT VEHICLE UNABLE TO MOVE FASTER THAN A CRAWL....THEN STOPPED AGAIN....THEN RESUMED AGAIN. WAS ABLE TO EXIT FREEWAY AND REACH GAS STATION. TURNED OFF VEHICLE AND CALLED AAA FOR EMERGENCY ROAD ASSISTANCE. VEHICLE WAS TOWED TO FORD DEALERSHIP. FORD REPLACED THE THROTTLE BODY AND MOTOR ASY WHICH WAS ON BACKORDER FOR 2 WEEKS. TODAY, DECEMBER 26 2013 THE SYMPTOM HAS RESURFACED. THE ENGINE SIMPLY STOPPED IN THE MIDST OF TRAFFIC. WAS ABLE TO PULL OUT OF THE FLOW OF TRAFFIC. CAR RESTARTED AND WAS ABLE TO CONTINUE DRIVING HOME. *TR

Dec 26, 2013

VEHICLE STALLS AT ANY SPEED. AFTER SHUTDOWN, VEHICLE RESTARTS AND RUNS FINE FOR A MINUTE OR TWO AND THEN STALLS AGAIN. *TR

Aug 18, 2013

6/26/13 - DRIVING IN THE RIGHT LANE ON INTERSTATE 81 IN PENNSYLVANIA AT APPROXIMATELY 65 MILES PER HOUR AND ENGINE COMPLETELY LOST POWER. A LARGE TRUCK WAS BEHIND ME AND I IMMEDIATELY PUT MY FOUR WAY FLASHERS ON. LUCKILY THERE WERE NO VEHICLES IN THE LEFT LANE AND THE TRUCK CHANGED LANES. ADDITIONAL VEHICLES WERE COMING UPON MY VEHICLE QUICKLY SO I PULLED OVER ON THE BERM AT ABOUT 40 MPH AND APPLIED THE BRAKES AND STOPPED. TURNED OFF THE CAR AND RESTARTED AND PROBLEM WENT AWAY AND CONTINUED ON TRIP. PROBLEM HAPPENED AGAIN THE NEXT DAY 6/27/13 DRIVING ON INTERSTATE 81 AT APPROXIMATELY 65 MPH. SAME PROBLEM WHERE ENGINE COMPLETELY LOST POWER. I PUT ON MY FOUR WAY FLASHERS AND APPROACHING TRAFFIC STARTED MOVING TO THE LEFT LANE. PULLED OVER TO THE BERM AND SHUT THE CAR OFF. RESTARTED AND TRIED TO PULL OUT. PROBLEM HAPPENED AGAIN. SHUTOFF AND RESTARTED AND WAS THEN ABLE TO PULL OUT AND FINISH TRIP. THIS IS THE FOURTH TIME IN LESS THAN A MONTH THAT THIS HAS OCCURRED. AFTER THE FIRST TIME I CONTACTED FORD AND ORDERED A NEW THROTTLE BODY. PART IS ON BACK ORDER AND KEEP BEING TOLD NEXT WEEK. FORD MADE ME GIVE THEM A CREDIT CARD TO ORDER THE PART AND HAS CHARGED MY ACCOUNT BUT HAS NOT GIVEN ME THE PART. *TR

Jun 27, 2013

LOSS OF POWER - VEHICLE STOPS AT RANDOM - OBD CODE P2111. *TR

Nov 27, 2012

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

4 complaints

WHILE MAKING A RIGHT TURN IN MY 2010 FORD ESCAPE THE CAR LOSS ALL ACCELERATION. THE NEXT MORNING IT HAPPENED TWICE MORE. MY MECHANIC TOOK THE CAR & ATTACHED TO THE COMPUTER AND THE CODE P2112 APPEARED. HE CLEANED THE THROTTLE BODY AND TOOK A TEST DRIVE. IT LOST ACCELERATION 10 MORE TIMES. THIS IS A DISGRACE AND THE PART MUST BE RECALLED BY THE FORD MOTOR COMPANY! *TR

Jul 30, 2013

WHILE DRIVING OUR ESCAPE, YOU TRY TO ACCELERATE AND THERE IS NOTHING THERE. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR AND THE ENGINE DOES NOT RESPOND. THIS HAS HAPPENED 4 TIMES IN ABOUT 6 DAY PERIOD. WE HAVE HAD TO PULL OUR VEHICLE TO SIDE OF THE ROAD/HIGHWAY AND SHUT IT OFF AND THEN RESTART IT. IT DOES STARTS WORKING AGAIN BUT WE DON'T KNOW WHEN IT WILL HAPPEN AGAIN. WE TOOK IT TO HARROLD ZEIGLERS IN KALAMAZOO MICHIGAN, AND THEY TOLD US IT WAS A ELECTRONIC THROTTLE BODY AND THERE WAS 8013 OF THEM ON BACK ORDER AND NO ETA ON WHEN THEY WILL BE IN. I CALLED FORD CUSTOMER SERVICE AND THEY TOLD ME THE SAME STORY.[XXX], AND [XXX] WERE THE FIRST TO AGENTS I SPOKE WITH. I TOLD THEM THAT THEIR ANSWERS WERE NOT GOOD ENOUGH AND I WANTED TO SPEAK TO THEIR MANAGER. HE CALLED ME BACK 2 HOURS LATER(TERRY BADGE#62889) AND HE TOLD ME THEY WERE ALREADY AWARE OF THIS ISSUE AND THEY COULD NOT HELP ME BECAUSE I HAD TOO MANY MILES ON MY ESCAPE(75000) WHICH I TOLD HIM I WANTED TO SPEAK TO HIS SUPERVISOR. HE TOLD ME HIS BOSS WOULD GIVE ME THE SAME ANSWER. I ASKED HIM IF THE NATIONAL HIGHWAY SAFETY COMMISSION WAS AWARE OF THIS ISSUE AND HE SAID THEY WERE AND THAT MY ISSUE AND CONVERSATION WOULD ALSO BE REPORTED. I AM NOT SURE WHY THERE IS NOT A RECALL FOR THIS ISSUE AS THERE ARE CURRENTLY 8013 ON BACK ORDER. I WONDER HOW MANY HAVE ALREADY BEEN REPLACED. THIS ISSUE COULD CAUSE A SERIOUS ACCIDENT FOR SOMEONE ELSE OR MY WIFE AS SHE IS THE DRIVER OF OUR ESCAPE. WE ARE CURRENTLY WITHOUT A VEHICLE TO DRIVE BECAUSE OF THIS. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 04, 2013

I WAS DRIVING ON THE HIGHWAY WHEN THE MOTOR IN THE ESCAPE JUST DIED, I WAS FORCED TO MOVE FROM THE LEFT LANE OF THE HIGHWAY TO THE RIGHT WITH ALMOST NO POWER. NO ACCIDENT OCCURRED I TOOK THE TRUCK TO THE FORD DEALERSHIP AND THEY SAY THAT PART IS ON NATIONAL BACKORDER FORD IS MAKING 4000 OF THE THROTTLE BODIES IN ORDER TO KEEP WITH THE DEMAND. *TR

Jun 06, 2013

THE CAR LOST ENGINE POWER UNEXPECTEDLY WHILE UNDER WAY. PRESSING THE GAS PEDAL MADE NO DIFFERENCE, AND THE CAR WOULD NOT COAST - IT LOST SPEED RAPIDLY. UPON TURNING THE CAR OFF AND WAITING A FEW MINUTES, THE CAR WOULD RESTART AND OPERATE NORMALLY. SOMETIMES IT WOULD OPERATE FOR NORMALLY FOR THE ENTIRETY OF THE TRIP, OTHER TIMES THE CAR WOULD EXHIBIT THE PROBLEM AGAIN. *TR

Jan 31, 2013

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

The power system assist fault light came on and steering is very difficult

Dec 17, 2025

My power steering went out after I got my car. My starter doesn’t work I have to use a button on my keys to always start my car the key will not start my car. It’s very hard to turn my car and it went out while I was making a turn and myself siblings and boyfriend almost got hit by an oncoming car. The car has not been inspected, I can have my car looked at most likely upon request unless I have work but I can come in the next available day. There were no messages or warnings to my car or any symptoms before they went out.

Feb 06, 2023

MY 2010 FORD ESCAPE HAS A MISFIRE BETWEEN THE STEERING OR IGNITION COLUMN AND THE ELECTRICAL SYSTEM, THE CAR RIDES VERY ROUGH AND HAS LOST POWER STEERING DURING DRIVING ON A HIGHWAY, BROUGHT INTO FORD DEALERSHIP AND THEY SAID NO RECALL FOR THE PARTS NEEDED TO REPAIR, I READ THENHTSA REPORTS AND READ ALL THE FACTS THAT HAPPENED TO MY CAR IT SAID IT IS THE CONTROL MODULE AND INSTRUMENT CLUSTER MODULE.. BUT DEALERSHIP SAID NO RECALL.

Jul 27, 2016

STEERING,POWER TRAIN

3 complaints

Driving approx. 70 miles/hr. And I lost power steering!!

Oct 22, 2024

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO TURN IN EITHER DIRECTION. THE STEERING WHEEL VIBRATED AGGRESSIVELY. BOB POYNTER FORD, INC (526 S JACKSON PARK DR, SEYMOUR, IN 47274, (812) 522-2040) DIAGNOSED THAT THE TORQUE CONVERTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

Feb 04, 2019

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE MAKING A LEFT TURN AT 15 MPH ON A HILL, THE VEHICLE HESITATED BEFORE SHIFTING INTO DRIVE. TWO MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Jan 05, 2015

SUSPENSION,STRUCTURE

3 complaints

The contact owns a 2010 Ford Escape. The contact stated while his daughter was driving at an undisclosed speed, the vehicle continuously pulled to the right, requiring the driver to make constant corrections. Upon visual inspection of the vehicle, the contact observed that the front passenger's side tire was angled inward and had nearly detached from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the front engine cradle after observing excessive corrosion. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 122,000.

Aug 06, 2024

Engine cradle rusted out. It was replaced and I have the old part. Problem was detected using the vehicle for a short drive at residential speed. If the part had failed on the freeway an accident may have occurred. Vehicle was left at a close by shop who confirmed part failure and warned vehicle could not be driven unless part replaced. Shop confirmed this is not uncommon. Called Ford Motor Company and was told to see my local dealer. Checked with dealer body shop. Body shop said never seen problem before. Parts confirmed common replacement part. Service would neither confirm nor deny quality of original part leading to failure. Concern is for younger drivers for whom this is a family hand me down.

Apr 29, 2024

Driving down the road started hearing minor noises in the rear, then louder clunks when driving over road patches and bumps. Parked in our driveway, and inspected, found out the entire strut tower on the rear driver side tire is rusted from the frame and there is a large crack that has formed in the unibody has well. Our local Ford dealership in town sent us to the auto body shop and the auto body shop will not touch it and said park it and do not drive it. It is dangerous to myself, occupants and others on the road you can move the entire strut tower. We are stuck with a loan for a vehicle when we bought had no rust marks anywhere until after a few months. Also the roof leaks as well which was not visible when we purchased this vehicle of a lot. We took it back to the dealership we bought it from and since we bought as is, they would do nothing. They said they'd help get us in something different and will not return any calls. They had to have known this was a problem when they sold this.

Jun 02, 2022

UNKNOWN OR OTHER,ENGINE

3 complaints

The evaporative emissions canister purge control valve is making my car jerk when accelerating and does not make my car run correctly. This causes an “rubber” smoke smell and could end up causing more issues down the line. The muffler and exhaust, a/c condenser does not function properly

Sep 03, 2023

NOTED MILEAGE, DATE, AND SPEEDS APPROXIMATE. VEHICLE HAS STALLED SEVERAL TIMES (SIX TO SEVEN TIMES SINCE NOTED DATE). ALL TIMES HAVE BEEN WHEN ACCELERATING FROM A STOP OR LOW SPEED. THE STALLS HAVE BEEN VERY DANGEROUS BECAUSE THEY OCCURRED WHILE ATTEMPTING TO ENTER TRAFFIC. CHECK ENGINE / SERVICE LIGHT COMES ON, BUT DOES NOT STAY ON. VEHICLE RESTARTS AFTER SOME ATTEMPT AND THE CHECK ENGINE / SERVICE LIGHT IS GONE. THIS NEEDS TO BE INVESTIGATED AND RESOLVED BEFORE SOMEONE GETS KILLED! *TT

Aug 29, 2013

I WAS STOPPED AT A RED LIGHT AND THE CAR GAVE A SUDDEN JOLT AND DIED. I START IT BACK UP JUST FINE, BUT WHEN I STATED GOING AGAIN, IT STALLED AND DIED AGAIN. I GOT IT STARTED, GOT ONTO A BUSY STREET, MADE A U- TURN AND IT DID AGAIN. I WAS LUCKY ENOUGH TO GET IT STARTED AND OFF THE INCREDIBLY BUSY STREET BEFORE THERE WAS AN ACCIDENT. I AM NOW HAVING A PROBLEM, I CANT EVEN DRIVE A QUARTER MILE BEFORE IT DIES AGAIN. *TT

Aug 28, 2013

SEAT BELTS

3 complaints

Driver seat belt jams up and will not unlock at times while out. I am often left stuck in the vehicle. At time's the seat belt will NOT lock into place when starting my vehicle to leave. I often have to drive with no seat belt because I don't lock at times and other times I don't feel safe in the seat belt. The Dealership have not provided a fix and believe this is a defect that needs attention.

Aug 24, 2023

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS MALFUNCTIONED AND WOULD NOT RETRACT TO SECURE THE OCCUPANTS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. COVERT FORD (8950 RESEARCH BLVD, AUSTIN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Dec 03, 2019

SEATBELT WILL NOT UNCLICK ONCE BUCKLED NOW SEAT BELT WILL NOT CLICK OR BUCKLE AT ALL. ON THE DRIVER SIDE OF THE VEHICLE.

May 27, 2018

STEERING,UNKNOWN OR OTHER

3 complaints

A VIBRATION SPORADICALLY OCCURS IN THE STEERING WHEEL WHEN IDLING MOSTLY BUT NOT ONLY. AT FIRST I THOUGHT IT WAS RELATED TO THE A/C UNIT BUT IT HAPPENS WHETHER ON OR OFF. TEMPERATURES ARE NOT AFFECTED ON GAGES. I BELIEVE THIS WAS WHY THE VEHICLE ONLY HAD 55,000 MILES ON IT WHEN I BOUGHT IT IN 2018. THE VIBRATION OCCURS WHEN MOVING OR STATIONARY WHEN IT HAPPENS ITS SEEMS COMPLETELY RANDOM. IT HAS BEEN HAPPENING NOTICEABLY FOR ABOUT A YEAR NOW. AT LEAST NOTICEABLY. PROBABLY UNRELATED BUT THE VEHICLE HAS ALWAYS HAD SOMETHING A LITTLE OFF ABOUT THE ENGINE WHEN I BOUGHT IT. IT SEEMED A LITTLE LOUDER THAN IT SHOULD BE AND NOT AS SMOOTH I THOUGHT IT SHOULD HAVE BEEN. SO IT MIGHT BEEN AN ISSUE THE WHOLE TIME BUT BECOMING MORE NOTICEABLE. WHEN IT HAPPENS IT USUALLY HAPPENS FOR 30 SECONDS TO A MINUTE BUT HAS LASTED LONGER. ONCE IT WOULDN'T GO AWAY AT ALL UNTIL I TURNED THE CAR OFF AND RESTARTED IT. I TOOK IT INTO A FORD DEALERSHIP ABOUT 4 MONTHS AGO AND EXPLAINED THE ISSUE NOT AS WELL AS I AM NOW SINCE MORE TIME HAS PASSED AND THOUGHT MAYBE IT WAS A TROTTLE BODY VALVE ISSUE I READ ABOUT AND THEY SAID NO THERE IS NO ISSUE WITH THAT. READING FORUMS IT SOUNDS LIKE IT MIGHT BE RELATED TO THE POWER STEERING CONTROL. IT IS CAUSING THE STEERING WHEEL TO VIBRATE SO MAYBE IT IS A POWER STEERING ISSUE.

Jul 19, 2020

I WAS ON THE FREEWAY WHEN THE BATTERY LIGHT CAMO ,THEN ABS LIGHT CAME ON AND THE STEERING WHEEL LOCKED I COULDN'T MOVE TO EITHER SIDE AFTER A FEW SECONDS IT WHEN I'M OFF AND I HAVE CONTROL OF THE VEHICLE AGAIN,IT HAPPENED TWICE AFTER THE BATTERY LIGHT CAME ,THE STEERING WHEEL LOCKED,

Jun 18, 2019

I WAS BACKING OUT OF A PARKING SPACE WHEN A BEEP SOUNDED AND MESSAGE "STEERING ASSIST LIGHT CAME UP. I WENT TO BRANFORD (CONNECTICUT) FORD AND THEY SAID THE STEERING COLUMN NEEDED REPLACING. WITHOUT THIS IT COULD JAM AND CAUSE AND ACCIDENT. CAR ALSO HAD STRAINED STARTING. THEY SAID BATTERY WAS WEAK. REPLACED BATTERY. NEXT DAY SAME PROBLEM STARTING. OBVIOUSLY NOT THE NEW BATTERY. .

Nov 14, 2018

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

3 complaints

WHEN THE VEHICLE COMES TO A STOP WHETHER IT BE A STOP SIGN OR RED LIGHT, THE RPM'S OVER REV HIGHER AT THE TIME OF LEAVING FROM A STOP WHEN GAS IS GIVEN TO VEHICLE. AFTER THE VEHICLE GETS BACK UP TO SPEED THE RPM'S DROP BACK TO A NORMAL RANGE.

May 22, 2019

I WAS DRIVING ON THE HIGHWAY WHEN MY CAR SEEMED TO STALL OUT EVEN THOUGH IT IS AN AUTOMATIC. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. I TURNED IT ON AGAIN AND IT SEEMED FINE. I CONTINUED DRIVING AND IT DID THE SAME THING. I TOOK IT TO MY MECHANIC AND HE TOLD ME THAT IT WAS A FAULTY THROTTLE BODY AND NEEDED TO BE REPLACED. *TR

Oct 14, 2013

TRAVELING AT 60 MPH ON THE HIGHWAY, VEHICLE SUDDENLY LOST ACCELERATION AND THE YELLOW WRENCH LIGHT CAME ON. COASTED TO THE SIDE OF THE ROAD AND PUT VEHICLE IN PARK. PUSHED DOWN ON ACCELERATED, BUT NO RESPONSE. SHUT DOWN VEHICLE. WAITED A FEW MOMENTS. VEHICLE STARTED AGAIN. DROVE DIRECTLY TO DEALERSHIP. AFTER TWO DAYS, THEY WERE UNABLE TO DIAGNOSE A PROBLEM. THAT WAS FIVE DAYS AGO. THIS EVENING, IT HAPPENED AGAIN. VEHICLE IS RETURNING TO DEALERSHIP ALONG WITH SEVERAL ARTICLES REGARDING FORD'S THROTTLE BODY ISSUE. I HAVE ALSO FILED A COMPLAINT WITH FORD ON THEIR WEBSITE. *TR

Sep 16, 2013

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

I PURCHASED THE VEHICLE JUST UNDER 2 YEARS AGO ONGOING ISSUES THE CAR WILL STALL OUT/DIE WHILE DRIVING AC/HEAT CAUSES ISSUES I HAVE HAD A TON OF WORK DONE AND THE ISSUES ARE REOCCURRING WHILE DIVING ON CITY STREET IT HAS STALLED OUT AS WELL AS IN PARK. THE CAUSE OF THE ISSUE IS UNKNOWN

Dec 06, 2018

WHILE DRIVING, THE WRENCH LIGHT COMES ON AND THE ENGINE LOSES POWER. WHEN I TURN THE ENGINE OFF AND BACK ON THE LIGHT MAY GO OUT BUT WILL COME ON AGAIN AFTER DRIVING. I WAS TOLD BY THE DEALER THIS IS PROBLEM WITH THE THROTTLE. I HAVE HAD THIS REPAIRED TWICE, THE FIRST UNDER A RECALL. I HAD TO PAY FOR THE SECOND REPAIR. NOW IT IS HAPPENING AGAIN ALL WITHIN ABOUT 2 YEARS. THIS IS VERY DANGEROUS WHILE DRIVING IN TRAFFIC AND AT HIGHWAY SPEEDS. I WAS TOLD THAT THIS IS DUE TO A FAULTY PART THAT FORD KNOWS ABOUT. THIS NEEDS TO BE CORRECTED ASAP BEFORE SOMEONE IS SERIOUSLY HURT BECAUSE OF IT.

Oct 02, 2017

ENGINE LOST POWER AND COASTED TO SIDE OF ROAD. TOWED TO DEALER, KEYSER MILLER FORD, 8 EAST MAIN ST., COLLEGEVILLE, PA 19426. THEY STATED THE PROBLEM WAS THE "THROTTLE BODY", AND IT NEEDED TO BE REPLACED. THEY SAID IT WAS A COMMON PROBLEM WITH THE ESCAPES. PARTS NEXT TO IMPOSSIBLE TO OBTAIN. *TR

Jun 04, 2013

WHEELS

3 complaints

MY SPECIFIC VEHICLE ISNT BUT SHOULD BE INCLUDED IN RECALL OF WHEEL BEARING BEING INCORRECTLY SIZED AND POWER STEERING FAILURE. I HIGHLY RECOMMEND HAVING THEM CHECKED ASAP. BECAUSE OF THE INCORRECT SIZING AND THE POWER STEERING FAILING DRIVING WITH THEM WILL END UP COSTING YOU A LOT OF MONEY AND IS EXTREMELY DANGEROUS! POWER STEERING WENT OUT ON HIGHWAY. WHEEL BEARINGS INCORRECTLY SIZED WILL LOCK UP ON YOU WHILE DRIVING RANDOMLY.

Jul 25, 2018

FRONT WHEEL BEARINGS

May 11, 2018

LOUD NOISE FRONT LEFT FRONT WHEEL. I THINK THAT AT 66 THOUSAND MILES THIS SHOULDN'T HAVE TO BE REPLACED. *TR

May 31, 2014

STRUCTURE,VISIBILITY/WIPER

3 complaints

FORD ESCAPE REAR WINDOW HINGES. THE HINGES DISINTEGRATED AND THE GLASS ALMOST CAUSED SERIOUS INJURY. I LUCKILY CAUGHT THE GLASS BEFORE IT FELL. I NOTICED A WHITE RESIDUE ON THE GLASS WHIC WAS FROM THE FAULTY HINGES. MY CAR WAS IN MY GARAGE.

Jun 29, 2018

8 AM REMOVING PACKAGES FROM REAR OF ESCAPE. UPON SIMPLY CLOSING THE HATCH DOOR, THE GLASS SHATTERED TO BITS. I HAVE OPENED AND CLOSED THAT HATCH DOOR DOZENS OF TIMES. IT CLOSES WELL . NO NEED TO SLAM. SHOCKS BALANCE WELL. I CHECKED THE WEB AND FOUND MANY SIMILAR OCCURRENCES. I IMMEDIATELY RECORDED (CAMERA) THE AFTERMATH WITH THE HOPES THAT FORD MAY COME TO THE PUMP. I HAD THE CAR FIXED AT THE DEALER $1200 OUT OF POCKET. FORD CANADA WILL NOT EVEN ACKNOWLEDGE THE NHTSA #10039131 TSB 10-22-10 PER PHONE CALL TO FORD HELP LINE. *TR

Jan 06, 2014

WENT GROCERY SHOPPING. LOADED GROCERIES IN REAR. CLOSED TAILGATE, WINDOW LITERATELY EXPLODED, GLASS EVERYWHERE. *TR

Jan 21, 2013

ELECTRICAL SYSTEM,STRUCTURE

3 complaints

DRIVER SIDE REAR WINDOW WOULD CLOSE, AN HOUR LATER THE REAR LIFT GATE WOULD NOT OPEN. THERE IS NO WAY TO OPEN THE LIFT GATE FROM INSIDE CAR, IF WE WERE IN AN ACCIDENT AND NEEDED TO GET OUT THROUGH THE BACK.

Apr 03, 2016

FROM THE TIME WE FIRST BOUGHT THE ESCAPE (NEW) THE BATTERY LIGHT HAS CAME ON AT RANDOM TIMES. WE HAVE TAKEN IN AND DEALER SAID THERE IS NOT AN ELECTRICAL PROBLEM. WHEN WE DRIVE THE CAR AND HAVE THE HEAT OR AIR ON IT WILL RANDOMLY TURN OFF AND THEN A MINUTE LATER COME BACK ON FULL BLAST. I ALSO HAVE RUST UNDER WHEEL WELLS THAT FORD SAID THEY WOULD NOT COVER BECAUSE IT DID NOT PREFERATE THE BODY BUT IS CLEARLY CREEPING UP THE UOUSIDE OF THE REAR QUARTER PANEL AS WELL. I HAVE SEEN THIS ON MANY OF THE SAME YEAR ESCAPES. WHEN I PUSHED FOR RESULTS THEY OPENED AN INVESTIGATION THEN CAME BACK AND SAID THEY WOULD SPLIT THE COST WITH ME WHICH I BELIEVE SHOULD BE FULLY COVERED SINCE IT WAS STILL UNDER THE 5 YEAR UNLIMITED MILEAGE BODY COVERAGE. ALSO, MY WIFE WAS DRIVING THE VEHICLE LAST WEEK AND IT RANDOMLY STALLED ON HER CAUSING HER TO PULL OFF THE ROAD. SAFETY IS BECOMING A CONCERN. NOT PLEASED WITH RESULTS GIVEN.

Jan 06, 2016

THE BACK HATCH WILL NOT OPEN. THERE'S NO CLICKING SOUND WHEN LOCKING OR UNLOCKING. THE WINDOW DOES OPEN AND CLOSE.

Jun 11, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

3 complaints

I HAD TURNED OFF THE HIGHWAY AND WAS TRAVELING DOWN A BUSY ROAD WHEN MY CAR COMPLETELY STOPPED WITHOUT WARNING. LUCKILY, I WAS IN THE RIGHT LANE AND ON A BIT OF A DOWNWARD SLOPE AND WAS ABLE TO STEER THE "DEAD" CAR OFF THE ROAD. I TURNED OFF THE ENGINE AND WAITED A MINUTE. I TURNED ON THE CAR AND IT STARTED AGAIN. I AM CONCERNED AS I DO A LOT OF HIGHWAY DRIVING AND IF MY CAR SUDDENLY STOPS LIKE THAT AGAIN, THERE COULD BE DIRE CONSEQUENCES. THE EARLIEST A DEALER CAN LOOK AT MY CAR IS JANUARY 8TH. MY LOCAL DEALER - JANUARY 14TH. TODAY IS DECEMBER 28TH. AFTER READING SOME OF THESE REPORTS, I AM AFRAID TO DRIVE IT. MEANWHILE, I NEED TO RENT A CAR, UNTIL SOMEONE AT A FORD DEALER IS ABLE TO LOOK AT IT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. HOWEVER, AFTER PREVIOUSLY HAVING THE CAR TOWED TO A DEALERSHIP - I THOUGHT THE PROBLEM WAS RESOLVED.

Dec 28, 2015

THIS OCCURRED WHILE DRIVING BACK FROM WORK, I BOUGHT THE VEHICLE USED AND IT PASSED INSPECTION FROM THE FORD DEALERSHIP. I HAVE OWNED VEHICLE FOR ALMOST 5 MONTHS WHEN THIS FAILURE OCCURRED. THE SYMPTOMS THAT I EXPERIENCED WERE LOSS OF POWER WHILE ACCELERATING AND ENGINE AUTOMATICALLY GOES INTO "LIMP MODE" (ENGINE ECU PROTECTION PROTOCOL SO NO MORE DAMAGE WOULD BE DONE TO THE ENGINE) I NOTICED THAT THE ORANGE WRENCH LIGHT CAME ON IN THE DASHBOARD, SO I TOOK THE VEHICLE TO A ANOTHER FORD DEALERSHIP AND I EXPLAINED WHAT HAPPENED, RIGHT OF THE BAT THE WOMAN BEHIND THE COUNTER SAID IT WAS A TRANSMISSION FAILURE (WITHOUT EVEN LOOKING AT THE VEHICLE) SO I BECAME SUSPICIOUS. I TOOK THE VEHICLE TO ANOTHER FORD DEALERSHIP AND I GOT A HOLD OF THE ACTUAL MECHANIC AND RIGHT AWAY HE SAID IT WAS THE THROTTLE BODY, OUT OF GOOD FAITH HE ADVISE THAT I CAN CHANGE THAT PART MYSELF WITHOUT HAVING TO PAY FORD FOR THEM TO FIX. THE ESTIMATE FOR GETTING IT FIXED THROUGH THE DEALERSHIP WAS CLOSE TO $600 +TAX, WHEN THE PART ITSELF COST ONLY AROUND $200 +TAX. I BOUGHT THE PART FROM THE DEALERSHIP AND CHANGED IT, EVER SINCE THAT FIX MY VEHICLE IS RUNNING EVEN BETTER THAN BEFORE. THE MAN BEHIND THE COUNTER THAT GAVE ME THE PART MENTIONED THAT MANY PEOPLE ARE HAVING THIS ISSUE AND THAT USUALLY CHANGING THE THROTTLE BODY FIXES THE ISSUE, HE ALSO MENTIONED THAT IF A RECALL IS TO BE MADE TO JUST BRING BACK THE DEFECTIVE PART AND THE PROOF OF PURCHASE IN ORDER TO GET MY MONEY BACK. FORD SHOULD JUST STOP DENYING THIS ISSUE AND JUST ADMIT THAT THE ISSUE WAS NEVER FULLY FIXED.

Sep 23, 2013

PURCHASED MAY 30, 2012....LESS THAN ONE MONTH LATER, I WAS DRIVING ONTO A RAMP AND COULD NOT ACCELERATE. THE CAR JUST STOPPED BUT I COULD STEER SO I WAS ABLE TO PULL IT OVER. A STATE POLICEMAN CAME BY AND I SAID I WAS ON THE PHONE WITH MY MECHANIC. APPARENTLY, THE COMPUTER HAD SHUT DOWN AND THE ISSUE MAY HAVE BEEN THAT THE KEY I WAS USING WAS NOT PROGRAMMED?. I FOLLOWED STEPS TO PROGRAM KEYS AND EVERYTHING WAS FINE FOR MONTHS UNTIL THIS PAST APRIL, 2013. DRIVING ALONG ON A MAIN ROAD, THE CAR DID IT AGAIN. COULD STEER IT BUT COULD NOT REPAIR SAME WAY AS BEFORE. I KNOW COMPUTERS AND SAY THAT WHEN ALL ELSE FAILS, DISCONNECT IT. SO WE DISCONNECTED BATTERY AND WERE ABLE TO START CAR AND GET HOME BUT THE SAME THING HAPPENED AGAIN WHEN ARRIVING AT MY HOUSE. OF COURSE THE WARRANTY RAN OUT BACK IN FEBRUARY. MY MECHANIC COULD NOT DUPLICATE THE PROBLEM AND THEREFORE DID NOT KNOW WHY IT HAPPENED. I DO REGULAR MAINTENANCE THAT IS REQUIRED AND TAKE CARE OF THE CAR. I ALSO KEEP A LOG. IT HAPPENED TWO MORE TIMES SINCE, YESTERDAY AND TODAY, JUNE 17, 2013. I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM WITH THE SAME MAKE, MODEL AND YEAR. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE CAR WAS PURCHASED USED AND WAS TWO YEARS OLD. THE PREVIOUS DRIVER DID NOT HAVE IT FOR VERY LONG BEFORE TURNING IT IN. I ASKED FOR THE CAR FACTS FROM THE DEALERSHIP AND THE CAR WAS BROUGHT IN SEVERAL TIMES WITH NO REPAIRS DONE. NOT EVEN SURE IF THEY WERE THE ACTUAL CAR FACTS. *TR

Jun 17, 2013

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

3 complaints

WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AND WENT INTO LIMP MODE. TURNED IGNITION OFF, WAITED 10 MINUTES, THEN CRANKED VEHICLE, AND IT RAN NORMALLY...UPDATED 12/04/14 *BF

Oct 21, 2014

THIS IS THE SECOND TIME THIS HAS HAPPENED. I CAME TO A STOP. THE CAR SHUTS OFF COMPLETELY ON ITS OWN AND WAS UNABLE TO START IT UP FOR A PERIOD OF TIME IN EITHER PARK OR DRIVE. THIS ALSO HAPPENED AT APPROX. 7000 MILES. EACH TIME I TAKE IT TO THE SHOP, THEY ARE UNABLE TO REPLICATE OR FIND ANY ERRORS WITHIN THE SYSTEM, SO THEY REFUSE TO CORRECT OR TRY FURTHER DIAGNOSTICS TO REPLICATE THE ISSUE. *TR

Aug 23, 2013

WAS STOPPED IN TRAFFIC - TRAFFIC BEGAN TO MOVE, I PRESSED ON ACCELERATOR AND PROCEEDED. HIT ABOUT 5 MPH AND ENGINE LOST POWER COMPLETELY AND STEERING WHEEL LOCKED UP - RADIO AND A/C REMAINED ON. BATTERY AND OIL WARNING LAMPS ON DASH ILLUMINATED. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND MOVE TO SIDE OF ROAD. TURNED IGNITION OFF AND WAS ABLE TO RE-START VEHICLE AS NORMAL. PROCEEDED TO MY DESTINATION AS NORMAL. *TR

Mar 21, 2011

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

I WAS DRIVING DOWN THE ROAD WHEN ALL THE SUDDEN I CAR LOWERED SPEED SUPER FAST, SO O HAD TO PULL OVER AND TURN THE CARD OFF. LET IT SIT FOR ABOUT 2-5 MINUTES THEN STARTED BACK UP. IT IS GETTING WORSE AND IT HAPPENED 7 TIMES IN ONE DAY. *TR

Sep 14, 2013

THE CAR STALLS OUT AND LOSES POWER WITHOUT WARNING DURING OPERATION. SPEED AT THE TIME IS IRRELEVANT. PEOPLE WILL DIE BECAUSE OF THIS DEFECTIVE THROTTLE BODY. ITS INEVITABLE. DON'T WAIT FOR A FAMILY OF 4 TO STALL OUT ON A 4 LANE HIGHWAY GOING 65 MPH CAUSING AN 8 CAR PILE UP INVOLVING A TRACTOR TRAILER AND CATASTROPHIC INJURIES/FATALITIES. RECALL THE CARS. SAVE LIVES. *TR

Aug 10, 2013

DRIVING SOUTH ON HIGHWAY AT 60 MILES PER HOUR I HEARD ENGINE NOISE AND CAR SLOWED DOWN TO A STOP I STARTED IT AGAIN ABOUT 50 FEET IT DID SAME AGAIN I TOOK IT TO WHERE I BOUGHT IT AND THEY SAID THROTTLE BODY AND IT WAS ON BACKORDER AND WOULD BE 10 DAYS TO GET PART NEVER SAID A WORD TO ME ABOUT THIS BEING A PROBLEM WITH THESE CARS THIS IS A VERY SERIOUS SAFETY ISSUE I WAS DRIVING IN HEAVY TRAFFIC AND MY CAR JUST SLOWS TO A STOP. *TR

Jul 03, 2013

STRUCTURE,SERVICE BRAKES,ENGINE

2 complaints

Bout the vehicle from a used car dealership in Victorville and in 22 days the truck valve body gave out in the middle of me driving almost causing a car accident on freeway. The solenoid D is stuck in off and the transmission on this model is known to do this I need help or some answers

Oct 26, 2025

concerns regarding my 2010 Ford Escape. Within thirty (30) days of purchase, the transmission completely failed, rendering the vehicle inoperable. Additionally, upon further inspection, it was discovered that the entire underbody of the vehicle is severely rusted and corroded. This corrosion appears extensive enough to compromise the structural integrity of the frame and essential safety components. While operating the vehicle prior to transmission failure, I also experienced significant shaking and vibration during both driving and braking. These issues raise major safety concerns, as they could indicate underlying brake, suspension, or frame instability. Given the combination of a failed transmission, extensive underbody rust, and unsafe driving behavior, I believe this vehicle may present a serious risk to myself and others on the road. These types of defects and corrosion levels are unusual for a vehicle of this make and model and could point to a broader safety or manufacturing issue. I am requesting that Ford review this matter urgently and provide direction on possible inspection, repair, or compensation options. I am more than willing to provide documentation, photos, or mechanic reports to assist in your evaluation. Thank you for your attention to this serious matter. I look forward to your prompt response regarding next steps.

Oct 08, 2025

STEERING,FUEL/PROPULSION SYSTEM

2 complaints

The vehicle was dropped off on 12/26/24 at Planet Ford to have 2 recalls fixed. One being the electric power steering and the other being the fuel delivery module flange. A loaner vehicle was asked for, but not provided. The dealer said to contact Ford, and Ford said it was up to the dealer to provide that or rental assistance. The service personnel said after a few weeks and talking to Ford engineers, that the battery the vehicle had in it was not the right amperage/voltage. They said it would need to be replaced in order to continue to fix the recall. I had just put a new battery in it about 4 months prior and it was of the correct spec. I call every few days and have not been given and estimated time to have it fixed. Now, it's over a month and I still have no resolution and no vehicle. They are now saying that the computer is not good and also needs to be replaced. The car is not drivable and the recalls are not fixed. This is my only vehicle, please help with this. I have been patient and have exhausted every avenue available to me.

Jan 31, 2025

STEERING;AT SLOW SPEEDS AND ESPECIALLY AT IDLE THE STEERING WHEEL JUMPS BACK AND FORTH. JITTERY IS HOW I'D DESCRIBE IT. AT SLOW SPEEDS IT FEELS LIKE A LOOSE WHEEL WHEN THE STEERING WHEEL SHAKES. THROTTLE BODY; RECALL IS EXPIRED. I PURCHASED THE CAR (SECOND OWNER) ABOUT 2015 FROM A DEALERSHIP IN ORANGE COUNTY, CA. I NEVER RECEIVED ANY COMMUNICATION FROM FORD ABOUT THIS ISSUE. OEM THROTTLE BODY FAILED IN 2019, WHICH WAS INDEPENDENTLY DIAGNOSED AND I REPLACED THE DEFECTIVE COMPONENT. NO RECOURSE AT THE PRESENT WITH EITHER ISSUE. BOTH ARE SIGNIFICANT SAFETY ISSUES KNOWN THROUGHOUT FORD FORUMS AND INCLUDING THE MANUFACTURER.

Apr 06, 2021

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

2 complaints

I don't even know where to start. Even with maintenance, this vehicle has been falling apart since I got it

Nov 18, 2023

I have researched ford escape recalls. Each recall I have seen such as epas retention guide the bearing and fuel system is exactly what's wrong with my vehicle now. However when I look up the recall by Vin number I am only shown that I have a recall for the fuel system problem

Jun 19, 2022

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

FIRST I NOTICE THE CAR JUST DROP GEARS AND NEARLY STOP ON THE OFF RAMP OF THE HIGHWAY. SECOND TIME I TRIED TO REVERSE AND IT WOULD NOT MOVE AND I HAD TO CALL A TOW TRUCK TO TAKE IT TO THE GARAGE. FORD TOLD ME IT NEEDED A NEW TRANSMISSION. FORD DEALERSHIP WANTED TO CHARGE ME OVER $ 5000 FOR THE JOB. I WINDED UP GOING TO A LEE MYLES THAT CHARGE COST TO $ 4000 FOR THE REPAIRS IT HAD DONE. NOW FEW MONTHS LATER AND THE VEHICLE IS SHAKING UPON START UP AND IDILING. WHENEVER I DRIVE THE CAR IT FEELS LIKE ITS JERKS SLIGHTLY WHEN GOING AT HIGHER SPEEDS. CHANGED OUT THE AIR FILTER, REBUILT TRANSMISSION AND STILL HAVING PROBLEM AFTER PROBLEMS WITH THIS 2010 FORD ESCAPE.

Apr 10, 2021

WAS DRIVING ON THE EXPRESSWAY AT 70-75 MPH. SUDDENLY LOST POWER AND CAR STARTED TO VIBRATE. WAS ABLE TO PULL OVER WITHOUT INCIDENT BUT COULD HAVE BEEN A BAD ACCIDENT AS I WAS IN THE PASSING LANE. ONCE I PULLED OVER I NOTICE THE WRENCH LIGHT WAS ON WHICH INDICATES A POWERTRAIN PROBLEM. THE DEALER STATES THAT IT'S THE ELECTRONIC THROTTLE BODY. THIS VEHICLE HAD A SIMILAR PROBLEM ABOUT A YEAR AGO. THE THROTTLE CONTROL MODULE HAD TO BE REPLACED. FORTUNATELY AT THAT TIME THE CAR WAS STILL UNDER WARRANTY. WITH THIS INCIDENT THE CAR IS OVER WARRANTY BY 300 MILES. *TR

Aug 26, 2013

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

THIS VECHICAL IS BEING FINANCED THROUGH CENTRAL AUTO SALES OF HOT SPRINGS, ARKANSAS. THIS VECHICAL HAS SERIOUS ISSUES, I CONTACTED CENTRAL AUTO ABOUT MY CAR NOT FUNCTIONING PROPERLY. IT KEPT STALLING ON FREEWAY THAT I WAS BARELY MISSED BY A DIESAL TRUCK HITTING ME. I TOLD THEM IT WAS THE THROTTLE BODY CONTROL POWER TRAIN THAT'S KEEP STALLING. THEY PICKED THE CAR UP KEPT IT FOR 2DAYS DIDN'T FIX IT BUT WANTED TO CHARGE ME $344 FOR REPAIRS THAT WASN'T DONE. GOT CAR BACK IN SAME POSITION AND IT STALLED AGAIN ON ME IN MIDDLE OF FREEWAY ALMOST CAUSING A CRASH. I HAD TO BUY MY PART AND HAD SOMEONE TO PUT THE THROTTLE BODY ON. NOW IT'S THE STEERING WHEEL IT WON'T TURN PROPERLY IT'S SO HARD TO TURN LIKE IT'S LOCK CAUSE IT MAKE A CLICKING SOUND BEFORE IT COMPLETELY LOCK. I CONTACTED THE DEALERSHIP AND TOLD THEM WHAT THE PROBLEM WAS AND THEY SENT ME A TEXT TOLD ME TO DO WHATEVER I WANT. THIS VECHICAL IS A HAZARD TO DRIVE. BUT THEY WANT $210 CAR NOTE PAYMENT FOR A NON FUNCTIONING CAR. I ASKED COULD I TRADE IT BACK IN TO THEM GOT NO REPLY ONLY ABOUT A CAR PAYMENT WHICH I NEVER MISSED A PAYMENT. AND IT ALSO RAINS IN THE CAR YOU CAN HERE THE WATER IN THE DOORS AND THE FLOOR BE SOAKED.

Dec 26, 2020

WHILE DRIVING, THE STEERING WILL SHUT OFF SUDDENLY AFTER A SMALL "CLICK" SOUND AND THE POWER STEERING IS SUDDENLY GONE. THE BATTERY SYMBOL WILL LIGHT UP RANDOMLY. ALL OF THE ELECTRIC COMPONENTS WILL FAIL WHEN THE STEERING DOES, INCLUDING THE ENTIRE DASH, HEAT/AC, RADIO, HEATED SEATS. IT HAS HAPPENED WHEN THE VEHICLE IS IN MOTION ON CITY STREETS MULTIPLE TIMES. SOMETIMES THE CAR WORKS PERFECTLY, OTHER TIMES THE POWER STEERING REFUSES TO REENGAGE FOR A WHILE. IT HAS HAPPENED WHILE DRIVING FORWARD AND REVERSING. IT DOESN'T SEEM TO MATTER WHAT SPEED I'M GOING, IF IT DECIDED TO SHUT OFF IT'S JUST GONE.

Feb 25, 2020

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ON OCTOBER 19, 2020 MY GRANDCHILDREN AND I WHERE TRAVELING BACK HOME FROM SAN DIEGO, CA TO GEORGIA AND AS WE WHERE DRIVING ON HWY 20 IN TEXAS, I HIT A BUMP THE CAR BECAME VERY DIFFICULT TO STEER. I SLOWLY DROVE THE CAR TO KILGORE, TEXAS TOOK THE CARE TO AUTOMOTIVE SUPER CENTER 1505 US HWY 259 NORTH BUSINESS KILGORE, TX 75663. CHANDLER GORDY SAID HE WOULD CHECK IT OUT AND CALL ME. CHANDLER CALLED ME AND GAVE ME THE REPORT (SEE ATTACHED REPORT). CHANDLER STATED THAT TO FIX THAT UNIT IT COST OVER $2,000.00 IT IS VERY EXPENSIVE I COULDN'T AFFORD TO HAVE IT DONE. I ASKED HIM WHAT HE COULD DO SO THAT WE COULD GET BACK HOME HE SAID HE WOULD TRY AND RESET THE SENSOR. CHANDLER RESET IT & WE HAD TO BE CAREFUL BECAUSE IT MIGHT GO OUT AGAIN AND TO BE VERY CAREFUL. 10/23/2020 SLOWLY DROVE HOMETHE NEXT DAY 10/26/2020 I TOOK THE CAR TO MY MECHANIC AT CARTECH AUTOMOTIVE HE CHECKED IT OUT CALLED ME AND SAID THERE WAS A RECALL ON THE CAR AND TO COME GET THE CAR AND TAKE IT TO FORD SO THAT THEY CAN FIX IT. I TOOK THE CAR TO LOGANVILLE FORD 3460 HIGHWAY 78 LOGANVILLE GA 30052 770-554-9994. I SPOKE WITH BRIAN AND UPON HIS EXAMINATION OF THE VIN# THERE WAS NO RECALL ON MY CAR AND THAT IF I WANTED THE CAR CHECKED OUT I WOULD HAVE TO PAY $235.00 TO HAVE THEM CHECK IT.I THEN WENT AND CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER 866-436-7332 AND SPOKE WITH DANA WHO STATED THAT ON AUGUST 4, 2014 THE CAR WAS BROUGHT IN AND THEY REPROGRAMMED THE POWER-STEERING SENSOR/MODULE IT WAS RESET NOT REPLACED. I TOLD DANA THAT THIS IS A RECALL AND THE UNIT WAS TO BE REPLACED NOT RESET & DANA SAID THAT THEY HAVE THE BEST HIGH TECH PROGRAMMING SYSTEMS. IT WAS RESET NOT REPLACED, DANA SAID YES & THAT THERE IS NOTHING ELSE THEY COULD DO FOR ME. I THEN CALLED 888-327-4236 AND SPOKE WITH LAVENIA DID MY REPORT. FORD IS UNWILLING TO REPLACE THE RECALL UNIT 14S05/NHTSA RECALL 14V-284.

Nov 02, 2020

WHILE I WAS DRIVING I HEARD A CLICK AND LOST MY POWER STEERING. IT CAME BACK AND THEN OFF AGAIN. I HAD TO PULL OVER AND TURN OFF MY IGNITION. I WAITED A FEW MINUTES AND RE-STARTED IT, IT AGAIN KEPT GOING BACK AND FORTH BETWEEN POWER AND MANUAL STEERING WHILE DRIVING AT 35 MPH DOWN BACK ROADS TO MY HOME.

Apr 04, 2019

AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

MY ENGINE LOCKED OIL LEAKING BATTERY DIES AIR BAG LIGHT COMES ON SUV SHAKES REAR WINDSHIELD WHIPPERS DRAIN BATTERY CONSTANT JUMPS AND ROAD SIDE ASSISTANCE.

Dec 19, 2019

STARTING THE CAR WITH THE KEY. YOU HAVE TO PUSH THE KEY IN HARD AS YOU ARE TURNING IT.

Jul 13, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

THE THROTTLE IS MESSING UP.. IT KEEPS STOPPING AND THEN I TURN MY CAR OFF AND START IT AGAIN THEN IT WORKS. IT HAPPENED ON A BUSY STREET AND I HAD MY 3 KIDS WITH ME

Jul 21, 2019

THE REAR HATCH LOCK WILL NOT RELEASE TO OPEN, ONLY THE WINDOW WILL OPEN. THIS HAPPENS EVEN WHEN ALL OF THE LOCKS ARE OPEN.

Jul 05, 2016

STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 95 MPH, THE VEHICLE STALLED WITH THE WRENCH LIGHT ILLUMINATED. THE VEHICLE WAS ABEL TO RESTART BUT THE FAILURE RECURRED AND THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE ADVANTAGE FORD OF STUART DEALER (772-287-0955, LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997) WHERE THE TECHNICIAN DIAGNOSED FAILURE AS BEING THE THROTTLE BODY SENSOR NEEDING REPLACEMENT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE THROTTLE BODY SENSOR WAS REPLACED AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER WHO PROVIDED A LONER VEHICLE AND PERFORMED A DIAGNOSTIC TEST. AT THAT POINT, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A YEAR LATER. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

Mar 29, 2018

POWER STEERING ASSIST FAULT LIGHT CAME ON NOW I HAVE NO POWER STEERING, CHECK FUEL INLET LIGHT COVER LIGHT KEEPS COMING ON, MY TRANSMISSION SEEMS TO LAG ALIT AND STUFFERS UP HILLS AND IF I TRY TO PASS ANYONE

Oct 17, 2017

EXTERIOR LIGHTING

2 complaints

THE 3RD BRAKE LIGHT ASSEMBLY HAS MELTED FROM THE HEAT OF THE BRAKE LIGHT BULBS. THE PLASTIC MELTS AND BREAKS THE LIGHT BULBS OUT OF THE SOCKETS.THIS WORRIES ME AS IT SEEMS LIKE A FIRE HAZARD AND I DON'T KNOW WHAT'S CAUSING IT.

Mar 22, 2016

THIS WAS NOT A CAR INCIDENT OR ACCIDENT OF ANY SORT. I DRIVE A 2010 FORD ESCAPE AND LAST WEEK I NOTICED MY BRAKE LIGHTS WERE OUT, SO I BOUGHT THE BULBS AND ATTEMPTED TO CHANGE MY LIGHTS. THE PROBLEM WASN'T BURNT OUT BULBS IT WAS MELTED BULBS AND THE PIECE WHERE THE BULBS SIT, HAVE ALSO MELTED AND IT NOW MANGLED. I TOOK PHOTOS FOR PROOF, BUT I DON'T KNOW THAT THE PIECE WILL FIT BACK IN. *TR

Feb 27, 2014

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

PURCHASED 2010 FORD ESCAPE XLT IN APRIL 2015. (1) VEHICLE HAD SOUND COMING FROM ENGINE WHEN ACCELERATING. ISSUED FIXED BY DEALER REPLACING BELT TENSIONER BUT NOISE HAS SINCE RETURNED. (2) VEHICLE ALREADY HAD OR DEVELOPED CONSTANT VIBRATION AT IDLE WHEN IN DRIVE AND FOOT ON BREAK AND GETS WORSE WITH A/C ON. TOOK TO DEALER 3 TIMES WHO STATED THEY REPLACED RIGHT ENGINE MOUNT AND REAR TRANSMISSION MOUNT BUT VIBRATION CONTINUED AFTER REPAIRS. SERVICE DEPT TECH STATING THAT THERE IS A STRONG VIBRATION BUT THAT THEY ARE UNABLE TO DETERMINE ENGINE VIBRATION BUT THAT VEHICLE IS OPERATIONAL. VIBRATION IS VERY STRONG AND ALMOST FEELS LIKE ENGINE WANTS TO TURN OFF AT TIMES. IF TRANSMISSION IS PUT IN NEUTRAL OR PARK THEN VIBRATION IS GONE AND NOT NOTICEABLE WHILE DRIVING. (3) TRANSMISSION SHIFTING FROM 1ST TO 2ND IS HARSH AND DELAYED AT TIMES CAUSING A JERKING MOTION ON NUMEROUS OCCASIONS DURING CITY DRIVING AND TRANSMISSION OCCASIONALLY JERKS WHEN PUT IN REVERSE BUT NOT ALWAYS CONSISTENT. SAFETY CONCERN IS VEHICLE FEELS AS IF IT MAY SHUT DOWN WHILE THIS VIBRATION IS BEING OBSERVED AND CAUSES SAFETY CONCERNS WHEN DRIVING VEHICLE AND THAT TRANSMISSION MAY FAIL SOON. PURCHASED AT FIAT OF FRESNO, FRESNO CA.

Jul 27, 2015

I WAS GOING APPROX. 30 - 35 MPH AND MY CAR STARTED JERKING AND SPUTTERING AS IF IT WERE OUT OF GAS THEN JUST DIED IN THE MIDDLE OF AN INTERSECTION. MY HUSBAND HAD TO PUSH ME ACROSS THREE LANES OF TRAFFIC TO A STATION WHERE WE BOUGHT GAS. THE CAR STARTED RIGHT UP SO WE WENT CONTINUED ON WITH OUR BUSINESS. WE GOT ON THE INTERSTATE AND WAS GOING ABOUT 65 MPH AND THE SAME THING HAPPENED. I GOT IT ON THE SHOULDER AND IT DIED AGAIN SO WE CALLED THE EXTENDED WARRANTY CO. (WHICH CHARGED ME AN ADDITIONAL $200 DEDUCTIBLE ON TOP OF THE COST OF THE WARRANTY) AND THEY HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH WAS ON THE OTHER SIDE OF THE INTERSTATE. MY SISTER HAS THE SAME CAR (ONLY A YEAR NEWER) AND THE EXACT SAME THING HAPPENED TO HER WHILE SHE WAS ON VACATION IN INDIANA. IN RESEARCHING THE INCIDENT WE DISCOVERED THIS IS A VERY COMMON PROBLEM IN THE ESCAPE. THE MECHANIC AT THE FORD DEALERSHIP WHERE SHE HAD HER CAR TOWED TO MADE THE STATEMENT THAT HE HAS BEEN WAITING FOR TWO YEARS FOR A RECALL ON THIS PART. IF THIS IS A COMMON ISSUE THEN WHY HASN'T FORD ISSUED A RECALL (RECALL EVEN A FORD MECHANIC IS WAITING FOR)? IN RESEARCHING WE ALSO DISCOVERED ANOTHER ISSUED WITH THE BACK WINDOW EXPLODING. I DO NOT FEE SAFE DRIVNG MY ESCAPE (WHICH I ABSOLUTELY LOVE). I AM READY TO TRADE IT IN <SIGH>. OH, AND THE MECHANIC ALSO SAID THE PART HE REPLACED WAS THE EXACT SAME PART AS THE ONE THAT WAS ORIGINALLY IN THE CAR. WHEN ASKED WHAT IS TO KEEP THIS FROM HAPPENING AGAIN AND HE SAID "NOTHING BECAUSE IT IS THE SAME PART". SO, THEY TOOK A DEFAULTED PART OUT AND REPLACED IT WITH ANOTHER DEFAULTED PART. I WOULD JUST LIKE TO KNOW WHY A RECALL HASN'T BEEN ISSUED ON THIS PART. THANKS FOR YOUR TIME. *TT

Jun 22, 2012

STEERING,POWER TRAIN,ENGINE

2 complaints

WAS DRIVING, AND TRANSMISSION WOULDN'T ALLOW RPM TO GO ABOVE 500 AND CONTINUED TO DROP TO 0 AND SHUT OFF IN THE MIDDLE OF THE ROAD. *TR

Feb 15, 2015

1ST - VEHICLE WAS REFUELED WITH 87 OCTANE AND JUST DROVE ONE MILE DOWN AND UP A HILL WERE IT STOPPED AT A RED LIGHT. LIGHT TURNED GREEN AND THE THROTTLE WAS APPLIED AND VEHICLE LURCHED AND STALLED. 2ND - VEHICLE WAS DRIVING AROUND NEIGHBORHOOD GOING 20 MPH AND STARTED TO SPUTTER AND HESITATE 3RD - RUSH HOUR TRAFFIC WERE IT WAS STOPPED THEN THROTTLE APPLIED AND LURCHED AND STALLED 4TH - USING CRUISE CONTROL DRIVING 75 MPH DOWN PARKWAY, VEHICLE HESITATED AND THEN QUICKLY SLOWED DOWN TO 20 MPH AND STALLED 5TH - DRIVING TO DEALER TO FIGURE OUT HESITATION AND STALL, ACCELERATED FROM RED LIGHT AND HESITATED AND STALLED 6TH - STILL ENROUTE TO DEALER, CHECK ENGINE LIGHT IS NOW ILLUMINATED, AND VEHICLE STALLS AGAIN ONLY 300 FEET FROM LAST STALL. ENGINE HAS ROUGH IDLE. POLICE OFFICER SUGGESTED THROTTLE BODY PROBLEM BECAUSE HIS FORD EXPEDITION RECENTLY HAD THE SAME PROBLEM AND SYMPTOMS. DEALER DIAGNOSED A BAD THROTTLE BODY. VEHICLE DID NOT HAVE ANY CHECK ENGINE LIGHT ILLUMINATED UNTIL THE LAST 6TH STALL. EVERY TIME VEHICLE EXPERIENCED PROBLEM THERE WAS NO THROTTLE RESPONSE AND RESTART IN NEUTRAL LED TO RE-STALLING. VEHICLE HAD TO BE STOPPED AND RE-STARTED AFTER TRANSMISSION WAS PLACED IN PARK. ENGINE SPUTTERED AND WAS RESISTANT TO ACCELERATION AFTER 6TH STALL BUT SLOW SMOOTH ACCELERATION PROVED EFFECTIVE. ALL STALLS WERE EXPERIENCED WITH LIGHT TO MODERATE ACCELERATION. *LN

Sep 20, 2013

POWER TRAIN,STRUCTURE

2 complaints

I WAS PULLING INTO A PARKING SPOT AT A CVS PHARMACY, ABOUT TO PUT MY CAR IN PARK WHEN IT SURGED FORWARD AND INTO THE DOORS OF THE STORE. I WAS NOT INJURED BUT MORTIFIED THAT I COULD HAVE KILLED SOMEONE. WHEN I RECEIVED THE RECALL NOTICE I TOOK MY VEHICLE TO FIVE STAR FORD IN PLANO, TX. TODAY, I HAD MY STATE INSPECTION YESTERDAY AND ASKED IF THEY COULD PULL UP THE TROUBLE CODES ON MY COMPUTER. THE MANAGER TOLD ME THAT THE SHOP'S COMPUTER COULDN'T BUT HE HAD HIS OWN CODE READER THAT WOULD SHOW THE COMPLETE RECORD. HE DID AND TOLD ME IT WAS ERASED AND THERE WAS NOTHING ON IT. FIVE STAR FORD IN PLANO IS THE ONLY PLACE MY CAR HAS BEEN TO THAT COULD POSSIBLY DO THIS SINCE THE ACCIDENT. I ASKED THEM AT THAT TIME IF I COULD GET A TRANSCRIPT FROM THE COMPUTER BUT THEY SAID THEY COULDN'T DO IT. *TR

Aug 09, 2014

Crash: 1

MY 2010 FORD ESCAPE IS MAKING A NOISE THAT STARTED ABOUT 2 MONTHS AGO. THE NOISE SOUNDS LIKE TOOLS WERE BEING STORED IN THE BACK AND WHEN I STOPPED, TURNED, OR EVEN BEGAN TO TAKE OFF AGAIN I WOULD HEAR THIS RATTLING SOUND. I HAD TO PAY A DIAGNOSTIC FEE OF 150 SOMETHING DOLLARS. TEST-DROVE VEHICLE WITH MECHANIC BUT IT WAS VERY HARD TO DUPLICATE. THEY HAD VEHICLE 3 SEPARATE TIMES VEHICLE ENDED UP STAYING BY THE 3RD TIME WITH THEM FROM A THURSDAY TILL A TUESDAY I WAS TOLD IT WAS RUST ON THE SUB FRAME SHOCKED THAT FORD HAD A SERVICE BULLETIN FOR AND THAT THEY HAD TO REMOVE SOME TYPE OF BOLTS. SOUND WOULD BE GONE FOR A FEW DAYS BUT MAYBE SHAKE BACK LOOSE. SOUND NOW COMING FROM THE FRONT. I CALLED BACK TO THE 1ST DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER BASICALLY DON'T BRING IT BACK THERE IT IS A WASTE OF THEIR TIME BECAUSE THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE HE ASKED ME WHERE I PURCHASED IT AND WAS TOLD TO TAKE BACK TO ORIGINAL DEALERSHIP. I MUST SAY EARLY ON INTO THE SITUATION I WROTE TO FORD BECAUSE I WAS VERY DISGUSTED THAT I HAD TO PAY A DIAGNOSTIC FEE FOR SOMETHING THAT WAS A KNOWN PROBLEM TO FORD ALL THIS TIME AND WANTED MY FEE BACK. THEY TOLD ME SINCE IT WAS NOT FIXED AND THE 1ST DEALERSHIP COULD NOT REALLY FIGURE OUT WHAT IS WRONG TAKE IT BACK TO THE ORIGINAL DEALERSHIP OF PURCHASE. I FOUND OUT THAT AGAIN I HAVE TO PAY ANOTHER DIAGNOSTIC FEE AND I PRAY THAT THEY FIND OR HEAR SOMETHING DUE TO THE NOISE IS NOT HEARD ALL THE TIME. AGAIN, I AM OUT OF MORE MONEY. I DECIDED NOT TO WASTE ANYMORE TIME PAYING DIAGNOSTIC FEES AND MAYBE HOPE THE VEHICLE FALLS APART I FEEL LIKE I AM UP AGAINST A WALL I KNOW THIS IS MY LAST TIME DEALING WITH FORD TIME TO MOVE ON ESPECIALLY WITH THIS 36,000 MILE WARRANTY CRAP. THE NOISE IS DEFINITELY THERE AS OTHERS CAN HEAR IT. I FEEL STUCK I JUST PRAY THAT NOTHING HAPPENS TO ME WHEN DRIVING THIS JUNK! *TR

Jul 31, 2012

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

2 complaints

WHEN DRIVING IN TRAFFIC, THE CAR FAILED TO ACCELERATE, IT RAPIDLY LOST POWER AS IF IT WERE GOING TO STALL. I PULLED OVER AND RESTARTED THE CAR. AT THE TIME I HAD TWO SMALL CHILDREN IN THE CAR. *TR

Jun 02, 2014

MY 2010 FORD ESCAPE HAS AN INTERMITTENT ISSUE WHERE THE ACCELERATOR STOPS WORKING, THE ENGINE WRENCH ALERT COMES ON, THE ENGINE IS STILL RUNNING. WHEN THIS OCCURS THE VEHICLE HAS BASICALLY STALLED, IN THAT YOU CAN'T ACCELERATE ONLY SLOW DOWN OR COAST. AFTER THE PROBLEM OCCURS YOU MUST TURN THE VEHICLE OFF AND WAIT A FEW MINUTES, THEN IT WILL USUALLY START UP AND THE ACCELERATOR WILL FUNCTION AGAIN. THIS PROBLEM HAS HAPPENED PROBABLY A DOZEN TIMES SINCE IT STARTED, WE USUALLY JUST PULL OVER AND TURN VEHICLE OFF/ON, YESTERDAY THE PROBLEM NEARLY CAUSED AN ACCIDENT THOUGH AS MY SON WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC AND THE VEHICLE STALLED. *TR

Jul 22, 2013

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ON APPROXIMATELY OCTOBER 1, 2013, I BEGAN TO EXPERIENCE STALLING IN MY 2010 FORD ESCAPE. AS THIS HAPPENED, A WRENCH LIGHT CAME ON, AND THE ENGINE DIED. I TURNED IT OFF, AND IT RESTARTED AND WAS FINE FOR A PERIOD OF TIME. THIS WAS REPEATED ON SEVERAL OCCASIONS. I TRIED TO HAVE THE CAR REPAIRED AT THE LOCAL DEALERSHIP, BUT THEY WERE BOOKED FULL FOR THE PAST WEEK, SO I MADE AN APPOINTMENT FOR TODAY (OCTOBER 8, 2013). WHEN I EXPLAINED THE PROBLEM TO THE DEALERSHIP REPRESENTATIVE, HE TOLD ME THAT IT WOULD PROBABLY HAPPEN AGAIN. IT HAPPENED ON MY WAY HOME THAT DAY (LAST WEEK) AND ALSO ON THE WAY IN TO THE DEALERSHIP FOR REPAIRS THIS MORNING. AFTER SEVERAL HOURS, THEY CALLED AND SAID THAT MY CAR WAS REPAIRED. THE BILLING SAYS THAT THEIR "DIAGNOSIS VERIFIED MY CONCERN, AND THEY CHECKED "OASIS. SSM32332. THEY PERFORMED ETB AND CHECK FAILED. THEY FOUND FAULT AND REPLACED ELECTRONIC THROTTLE BODY. RETEST PASSED." I WAS TOLD THAT MY EXTENDED WARRANTY COVERED THE REPAIRS, BUT I WAS CHARGED THE $100 DEDUCTIBLE. WHEN I TRIED TO CHECK WHAT A THROTTLE BODY WAS, I CAME UPON THIS SITE, WHICH INDICATES THIS HAS BEEN AN ONGOING PROBLEM WITH THESE VEHICLES, SO I WONDER IF I SHOULD HAVE BEEN CHARGED OR IF THIS SHOULD HAVE BEEN A RECALL ISSUE. I DID NOT DRIVE MY CAR FOR A WEEK BECAUSE I WAS AFRAID OF HAVING AN ACCIDENT DUE TO THE STALLING SITUATIONS. *TR

Oct 08, 2013

FORD ESCAPE 2010, DRIVING ON THE HIGHWAY , THE WRENCH LIGHT COMES ON AND THE CAR BEGINS TO SPUTTER AND LOSES POWER. IT REVS UP THEN DOWN. I TURN OFF THE CAR, WAIT A MINUTE, AND WHEN I START IT BACK IT RUNS FINE, THEN REPEATS AFTER 20 MINUTES OF DRIVING. *JS

Aug 31, 2013

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

THROTTLE, CAR STALLS IN THE MIDDLE OF TRAFFIC ON HIGHWAY AND STREETS, NO WARNING. *TR

Aug 25, 2013

I PURCHASED A 2010 FORD ESCAPE XLT, USED ON FEB 28, 2012 FROM A FORD DEALER, NORTHEAST PHILA. IT HAD 52,000 MILES. I PURCHASED AN EXTENDED 3YEAR 36,000MILE BUMPER TO BUMPER EXTENDED WARRANTY FROM DATE OF PURCHASE. UPON DRIVING OFF THE LOT, I NOTICED HIGH IDLE AT REST, LOW ACCELERATION AND SHIFTING BY ITSELF WHEN ACCELERATING AND TRYING TO SLOW TO STOP. I IMMEDIATELY TOOK THE VEHICLE BACK TO THE DEALER, A COUPLE OF DAYS LATER. SERVICE MGR. SAID THAT HE TOOK MY VEHICLE HOME, DROVE IT, FOUND NOTHING WRONG. I SHOWED HIM SERVICE BULLETINS FROM FORD DOCUMENTING VEHICLE ACCIDENTS, SIMILAR COMPLAINTS, AS A RESULT OF THE MAIN COMPUTER PROGRAM OF THE VEHICLE, WRONG CODING, CODES NOT BEING READ CORRECTLY, ETC. SERVICE MANAGER DENIED SEEING THIS INFORMATION, DESPITE ME GIVING HIM COPIES. IT IS NOW AUGUST 16, 2013, VEHICLE IS WORSE, IDLING AT REST 3000 RPM, 10-20 MPH IDLES AT 4,000-5,000 RPM, LOUDER THAN THE RADIO. VEHICLE SHIFTING ITSELF, HESITATING, WHEN TRYING TO ACCELERATE ONTO A HIGHWAY RAMP, OR GOING UP A HILL. VEHICLE SHIFTING, AND JERKING WHILE TRYING TO SLOW TO A STOP. TOOK VEHICLE TO FORD DEALER ROUTE 1 LANGHORNE, PA, CLOSER TO MY HOME. WAS TOLD BY SERVICE REP THAT COMPUTER CODES FROM VEHICLE NOT BEING PICKED UP BY SERVICE DIAGNOSTIC COMPUTER. "WE HAD TO CLEAR YOUR VEHICLE COMPUTER AND REPROGRAM IT. NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTY. THEREFORE YOU PAY THE $90 DIAGNOSTIC FEE". IT IS ROUTINE MAINTENANCE". I SAID HOW IS A COMPUTER MALFUNCTION IN THE VEHICLE, REQUIRING A COMPLETE WIPE AND REPROGRAM ROUTINE MAINTENANCE? THEY REFUSED TO RETURN MY $90. VEHICLE STILL SAME PROBLEM, SLIGHTLY LESS, A LITTLE MORE QUIETER, STILL RUNNING 4000 RPM ON MILD ACCELERATION. I AM AFRAID, BECAUSE IT WAS SHIFTING UP WHEN I WAS TRYING TO SLOW TO A STOP. *TR

Aug 16, 2013

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

2 complaints

I WAS DRIVING TO WORK AND MY CAR STARTED TO JERK. THEN MY POWER TRAIN LIGHT CAME ON AND MY CAR TOTALLY STOPPED ON ME IN THE MIDDLE OF THE ROAD. I TOOK IT TO THE SHOP THAT DAY AND THE TOLD ME IT WAS MY THROTTLE BODY. MY WARRANTY DIDN'T COVER IT, SO I HAD TO PAY OVER 300 DOLLARS FOR A NEW PART. *TR

Jul 19, 2013

I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED AND STARTED JERKING BEFORE SHUTTING DOWN ENTIRELY. I WOULD PUSH ON THE GAS AND MY CAR WOULD NOT DRIVE FORWARD, AS IF IT LOST ITS POWER. THE FORD DEALERSHIP HAD TO REPLACE THE THROTTLE BODY, AFTER I OWNED THE CAR FOR LESS THAN A YEAR. *TR

Feb 06, 2013

VISIBILITY,VISIBILITY/WIPER

2 complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AS THE CONTACT CLOSED THE HATCHBACK WITHOUT EXCESSIVE FORCE. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER BOTH TIMES AND THE DEALER INFORMED THE CONTACT THAT THEY DID NOT PROVIDE ASSISTANCE FOR WINDOW REPAIRS. VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 08/22/13 *BF

May 03, 2013

WIFE WAS DRIVING VEHICLE, WHEN SHE HEARD A POP. WHEN SHE GOT HOME SHE NOTICED THE SUNROOF GLASS HAD EXPLODED. SHE TOLD ME AND I WENT OUT TO SEE IF I COULD FIND A ROCK OR ANY OTHER FOREIGN OBJECT. COULD NOT FIND ANYTHING. THE SUNROOF GLASS JUST FAILED IN AN OUTWARD DIRECTION. FORD HAS DENIED WARRANTY CLAIM AND DENIED OUR APPEAL. I HAVE READ SEVERAL OTHER REPORTS OF THIS SAME THING HAPPENING WITH THEIR FORD ESCAPES. DRIVING ALONG AND HEAR A POP SOUND. THEN LATER REALIZE THEIR SUNROOF HAS FAILED. THIS CRITICAL SITUATION NEEDS TO BE BROUGHT TO ATTENTION OF FORD MOTOR CO. AND HAVE THEM STAND BEHIND THEIR PRODUCT, IF SAID PRODUCT IS STILL UNDER THE MANUFACTURERS WARRANTY. *TR

Nov 27, 2012

SUSPENSION,POWER TRAIN,STRUCTURE

1 complaint

putting the car on a lift noticed the rust on frame the inspecting further notice the rear axle rusted away from body

Feb 25, 2025

POWER TRAIN,TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2010 Ford Escape. The contact stated that while operating the vehicle, the traction control and wrench warning lights had displayed, and the steering wheel became difficult to turn in either direction. After turning off and restarting the vehicle, the failure was self-corrected; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 177,000.

Feb 05, 2025

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

While driving, the brakes have no pressure. When starting the vehicle, the brakes go all the way to the floor. I took my car to several difference garages, and they determined the brake booster was the issue. No repair has been done, but the brakes go all the way to the floor and is difficult to stop. The 2nd issue is after the local Ford dealership performed work on the fuel system for a recall, the vehicle will sputter after refueling. This will cause the vehicle to almost shut off at a stop. I called the dealership, but they won't reexamine the recall. If I fill my tank up when I refuel, the fumes of the gas smell so badly you can't drive for a day after.

Sep 29, 2024

STRUCTURE,UNKNOWN OR OTHER

1 complaint

During routine maintenance my mechanic told me the sub frame of my 2010 FordEscape had a serious problem. It appears there is a design flaw which allows condensation from the air conditioner to be traped and ultimately rust through compromising the frame. They said they didn't recommend driving the car, because if the frame failed the right wheel could detatch causing a catastrophic event. This rust only exists on the passenger side.

Jun 21, 2024

STEERING,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2010 Ford Escape. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that while driving 25 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS had failed, which led to the power steering failure. An unknown ABS part was replaced; however, the power steering failure recurred. The vehicle was taken to an independent mechanic, where the battery was replaced; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 11,000.

Dec 14, 2023

STEERING,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, and then stopped at a traffic light, the vehicle independently accelerated. The contact stated that the failure had occurred several times and she was able to avoid having an accident. The contact stated that the power steering also became inoperable, and the steering column seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact that an unknown Customer Satisfaction Program had expired. The failure mileage was approximately 141,246.

Nov 15, 2023

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

My power steering keeps going in and out while I am driving. If I turn off the car and then turn it back on it comes back on but it is happening very frequently and will go out again as soon as I start driving. I was told that there is a recall for this and want more information. It is not safe.

Nov 09, 2023

UNKNOWN OR OTHER,SUSPENSION

1 complaint

On 8/17/2023 My daughter was on the highway and said she was having a problem after hitting a pothole. I told her to return home. Subframe Broke after hitting a second minor pothole on a side road close to my home. Passenger side tire (fell off?) was turned 90 degrees under the wheel well while the driver side tire was still pointing straight forward. About a 60 foot skid mark dragging the passenger tire at a 90 degree angle until she could pull the vehicle over. If this happened on the highway, I fear the worst would have happened to my daughter. Also, I see that the rear frame is rotted on both sides near the rear shocks.

Oct 21, 2023

STEERING,STRUCTURE

1 complaint

The contact owns a 2010 Ford Escape. The contact stated that after stopping to refuel the vehicle, while driving out from the gas station at 10 MPH, the vehicle drove over a pothole; however, further down the road the vehicle started pulling and tugging. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that subframe was fractured, the rack and pinion, and the passenger’s side control arm needed to be replaced. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,067.

Aug 14, 2023

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Rear frame over rear tires, rusting through frame, I was told by collision shop that the 2008 through 2012 has this problem and Ford motor company has done nothing to fix this problem. It is a safety problem and everyone knows about it and nothing has been done. If this area breaks the driver can lose control and kill someone, I don't think this problem should be ignored any longer. I've kept my escape in mint condition and just found out about this problem. I hope you can look into this and resolve the problem before someone dies because of it. Thank you From: Coy Tidwell

Apr 22, 2023

STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

Power steering assist fault is on the dashboard and I can barely turn the wheel. This happened while driving 65mph on the highway over wolf creek pass and with the snow I could have driven off the cliff or knocked another vehicle off. Unknown. Unknown. Not yet. No warnings it just jolted and then barely turns. Adaptive Cruise Control I will be driving using Cruise control or without and it will start up and just keep speeding up until I stop it. The car randomly speeding up on its own is dangerous if it does this at all. Unknown. Unknown. Not yet. No warnings and it has happened a good six times so fat. The Jerry app says I have 5 recalls on this vehicle I have already fixed the only one I knew about which is the gas line but I am wondering about the other 4? I am clearly having an issue that seems directly related to the recalls but your site says that I don't have any. I will double check the carfax but I am pretty sure that im the only one to address this. Please advise.

Dec 04, 2022

SUSPENSION,SERVICE BRAKES

1 complaint

ELECTRONIC STABILITY CONTROL (ESC) AND ANTILOCK BRAKING SYSTEM(ABS) DISPLAY ON THE DASHBOARD: WHEN BRAKING AT A STOP THE BREAK SKIPS AND STRUGGLES TO BREAK. WHEN TURNING WHILE THE FOOT IS ON THE BREAK IT ALSO SKIPS. WARNING LIGHTS ON DASH PERIODICAL TURNS ON AND OFF. THE BREAK SKIPPING DOES NOT ALWAYS OCCUR. FAST BREAKING CAN TRIGGER SKIPPING OF THE BREAKS. RAIN ALSO INCREASES THE LIKELINESS OF BREAK SKIPPING AND ELECTRONIC STABILITY CONTROL (ESC) MAKING IT HARD TO CONTROL STEERING. THE BRAKE PAD AND ROTORS HAVE BEEN CHECKS AND ARE NORMAL. FORD ESCAPE 2010. INSTANCES HAVE BEEN HAPPENING AT RANDOM SINCE 2018 AT A FREQUENCY OF 3-4 TIMES A WEEK.

Jan 26, 2021

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

DRIVING VEHICLE DOWN HIGHWAY AT APPROXIMATELY 70MPH, HIT BUMP FROM ROAD CONSTRUCTION. SURFACE WAS SLIGHTLY ELEVATED, STEERING WHEEL JERKED AND THEN WAS TILTED APPROXIMATELY 30 DEGREES OFF CENTER TO THE LEFT. LIFTED VEHICLE AND INSPECTED, FOUND K-FRAME ON PASSENGER SIDE WAS ROTTING THROUGH AND HAD PARTIALLY DETACHED. CAUSING ALIGNMENT TO CHANGE. NOT MUCH MATERIAL IS HOLDING IT ON STILL.

Jul 28, 2020

SEAT BELTS,SEATS

1 complaint

THREAD HOLDING SEAT COVER TOGETHER AND SEATBELT DETERATED CAUSE COVERS TO FALL OFF SEAT AND BELT TO DETACH FROM VEHICLE. *TR

Jun 05, 2020

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WHEN DRIVING FOR AS LITTLE AS TEN MINUTES AND OTHER TIMES LONGER, MY TRUCK WILL LOSE POWER WHILE DRIVING AND I WILL START TO FEEL THE TRUCK SLOW UP. THEN WHEN TRYING TO ACCELERATE I CAN ONLY GET UP TO 20 MPH. ALSO IF I TAKE MY FOOT OFF THE GAS, WITHOUT PUTTING MY FOOT ON THE BRAKE, IT'LL COME TO A HALT. IT DOES GO OVER 2,500 RPM ON A GOOD DAY. I CANT TAKE OFF FAST EVEN IF I WANTED TO. THE ONLY CODE THAT HAS COME UP WHEN DEALING WITH MY ISSUE IS THE CATALYIC CONVERTER. I HAVE REPLACED MY O2 SENSORS AND GOT A NEW CONVERTER ON BUT STILL HAVING THE SAME PROBLEM. I EVEN REPLACED THE THROTTLE TO SEE IF THAT WOULD HELP AND IT HAS NOT. NO ONE HAS BEEN ABLE TO HELP ME FIGURE OUT THE ISSUE. I HAVE TAKEN IT TO REPUTABLE SHOPS AND MECHANIC AND SPENT A TON OF MONEY TRYING TO RESOLVE MY ISSUES. I AM FEARFUL FOR MY SAFETY AND MY SON'S SAFETY NOT KNOWING WHEN IT WILL LOSE POWER. I CANT EVEN HOLD A JOB AT THE TIME BEING BECAUSE OF THIS ISSUE WITH MY TRUCK.

Mar 10, 2020

STEERING,SEAT BELTS,SERVICE BRAKES

1 complaint

STEERING WHEEL VIBRATION GETTING WORSE BY DAY SEAT BELTS IN BACK DON'T WORK PROPERLY . SOMETIMES DONT WORK AT ALL BREAKS DONT WORK AFTER CARWASH.

Mar 07, 2020

SUSPENSION,STRUCTURE,WHEELS

1 complaint

FRAME ON FRONT PASSENGER SIDE IS RUSTED THROUGH CAUSING WHEEL TO BE DETACHED FROM FRAME AND ALSO CONTROL ARM. TOLD NOT TO DRIVE CAR AT ALL UNTIL FRAME IS FIXED. SAFETY ISSUE. VEHICLE IS KEPT IN A GARAGE. THE VEHICLE WAS BEING INSPECTED.

Mar 05, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ALL THE WARNING LIGHTS HAVE BEEN PERSISTENTLY COMING ON SINCE AUG. 2019. THE SPEEDOMETER STOPS WORKING, ALL THE WARNING LIGHTS COME ON, WHILE DRIVING, I HAVE NO CLUE HOW FAST I'M GOING??? I CAN NO LONGER START THE CAR WITHOUT HAVING TO PUSH THE THOB'S SECURITY LOCK BUTTONS TO LOCK/UNLOCK FOR IT TO START. I TOOK IT TO MY AUTO MECHANIC AT SAM'S AUTO IN WATERFORD, WHO THOUGHT HE FIXED IT NO PROBLEM, BUT I DROVE IT OFF HIS LOT, AND ITS STILL DOING IT. THAT WAS AFTER SEVERAL ATTEMPTS UNTIL NOW. SAM AND TERRY THINK I COULD BE IN DANGER. I SPOKE TO MY INSURANCE AGENT WHO SAID I NEEDED TO CONTACT YOU ABOUT THE RECALLS ON THE SUV. IT'S SCARY, AND I'VE ONLY HAD THIS CAR SINCE 2018 WHEN I BOUGHT IT. IN FACT, I AM COPYING THIS REPORT TO MY FILES 12/08/2019, AND TO SEND TO MY INSURANCE COMPANY. I DON'T FEEL SAFE IN MY CAR, AND WOULD LIKE IT REPAIRED, SO THAT I CAN TRADE IT IN, OR JUST GET RID OF IT. THANK YOU, I DID CALL YOU EARLIER THIS YEAR ABOUT THIS CAR. I HAD BEEN TOLD FOR SOMETIME BY MY FRIENDS TO CONTACT YOU ABOUT THIS VEHICLE BECAUSE OF THE MANY RECALLS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 08, 2019

WHEELS,SERVICE BRAKES

1 complaint

WHEN DRIVING MY VEHICLE THE BRAKES BEGIN TO MAKE LOUD NOISES THEN IT WILL SLOW DOWN AS I'M TRYING TO ACCELERATE. THEN IT WILL PICK BACKUP WITH SPEED. AFTER WHICH I BEGAN TO NOTICE A BURNING SMELL AS IF THE TIRES ARE BURNING..

Sep 10, 2019

STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY ELECTRIC POWER ASSIST SYSTEM STOPPED WORKING AND WAS UNABLE TO TURN THE WHEEL TO DRIVE - I ONLY HAVE 70,000 MILES ON MY FORD ESCAPE - I WAS PARKING MY CAR WHEN THE LIGHT WENT OFF THEN WHEN I GOT BACK IN THE CAR I WAS UNABLE TO STEER THE VEHICLE. I TRIED CALLING FORD AND THEY WERE UNABLE TO HELP .

Aug 30, 2019

POWER TRAIN,VISIBILITY

1 complaint

MY VEHICLE WHICH IS A 2010 FORD ESCAPE HAS 2 MAJOR SAFETY ISSUES. THIS IS NOW THE THIRD ISSUE WITH MY 2010 FORD ESCAPE WHERE THE REAR WINDOW SHATTERS WHILECLOSING THE GATE. THIS IS A KNOWN ISSUE WITH FORD AND THEY WILL NOT FIX. GLASS SHATTERS INTO THOUSANDS OF PIECES AND PROJECTS 10-15 FEET IN ANY GIVEN DIRECTION. YET, FORD WILL DO NOTHING TO FIX. THIS IS VERY UNSAFE WHERE I HAVE HAD GLASS SHOT AT MY FACE AND I ALSO HAVE A DOG THAT IS OFTEN PUT IN THE BACK OF THE VEHICLE. THE ONLY WAY FORD WILL DO SOMETHING IS IF I PAY. I ALSO WONDER HOW MANY PEOPLE HAVE NOT FILED COMPLAINTS THINKING THIS IS A FLUKE ACCIDENT AND MAY HAVE GONE THROUGH INSURANCE. I KNOW IT IS NO FLUKE SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED AND TALKING WITH FORD THEY ACKNOWLEDGE THE ISSUE. THERE SHOULD BE A RECALL ON THIS VEHICLE. I HAVE FILED TWO OTHER COMPLAINTS WITH THE NHTSA. THE SECOND IS WITH THE THROTTLE BODY. THE CAR WILL LOOSE ALL POWER AT VARYING SPEEDS. I HAVE LOST POWER ON THE HIGHWAY AND THE CAR ALMOST STALLS. THE TECHNICAL (NOT A FORD ONE) THAT I BROUGHT THIS TO SAID IT WAS A COMMON ISSUE BUT FORD WAS DOING NOTHING ABOUT THIS. I HAVE FILED COMPLAINTS WITH THE NHTSA AND THERE ARE MANY OTHER COMPLAINTS BUT THERE IS NOTHING BEING DONE ABOUT THESE ISSUES. FORD REFUSES TO FIX THEM. *JS

Aug 14, 2019

STRUCTURE,WHEELS,ENGINE

1 complaint

I WAS NEVER TOLD ABOUT A RECALL AND THIS CAR FRAME WAS CRACKED AND WAS NEVER TOLD ABOUT IT FROM ANYONE FRONT THE DEALER I BOUGHT IT FROM OR THE COMPANY THAT FIXED IT.

Jan 11, 2019

Crash: 1

POWER TRAIN,SERVICE BRAKES

1 complaint

THE TRANSMISSION MAKES A GRINDING NOISE WHEN U PUT IN DRIVE AND WON'T GO ANYWHERE AND WANTS TO ROLL AWAY IF THE EMERGENCY BRAKE ISN'T APPLIED AND THE BRAKE PEDAL VIBRATES WHEN U STEP ON THE PEDAL

Jan 02, 2019

STEERING,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT PURCHASED THE VEHICLE FROM A PRIVATE OWNER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V284000 (STEERING) AND 16V777000 (FUEL SYSTEM, GASOLINE), BUT HAD NOT BEEN REPAIRED PRIOR TO BEING PURCHASED BY THE CONTACT. SHORTLY AFTER SHE PURCHASED THE VEHICLE, THERE WAS A SUDDEN LOSS OF POWER AND THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS FLICKERED. ALSO, ALL OF THE INSTRUMENT PANEL GAUGES FAILED TO FUNCTION. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

Oct 19, 2018

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER WINDOW DROPPED DOWN WITHOUT THE WINDOW BUTTON BEING PRESSED. THE CONTACT STATED THAT THE MOTOR TO MOVE THE WINDOW BACK UP STOPPED WORKING. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW PREVIOUSLY EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. **TR UPDATED 11/9/18*JB

Sep 05, 2018

VISIBILITY,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING UNIT FAILED TO OPERATE PROPERLY AND BLEW HOT AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO WEST HILL FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER SWITCH, CONDENSER, AND THE EXPANSION VALVE NEEDED TO BE REPLACED. ALSO, THE AIR CONDITIONING SYSTEM NEEDED TO BE RECHARGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO WEST HILL FORD WHERE IT WAS DIAGNOSED THAT THE RECEIVER DRYER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT PROVIDED.

Aug 14, 2018

FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN NOVEMBER OF 2016. AFTER, CONTACTING THE LOCAL DEALER (CORWIN FORD OF SPRINGFIELD IN SPRINGFIELD, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 14, 2018

SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

WHEN TRYING TO GET THE CAR FROM STOP TO START THE GEAR ARE NOT WORKING CORRECLTY SEEM TO SKIP FROM 2ND TO 1ST AND STUDDERS WHEN TRYING TO MOVE.

Jun 12, 2018

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

Dec 26, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

THE ANTI-THEFT SIGNAL KEEPS COMING ON IN MY CAR. WHEN I AM MOVING AND NOT MOVING ALL THE WARNING IN MY CAR COMES ON. THE SPEEDOMETER GOES TO ZERO, THE GAS GAGE GOES TO EMPTY, ETC WITH ALL THE OTHER WARNING LIGHTS. I WAS DRIVING ON THE HIGHWAY AND ALL OF SUDDEN EVERY SINGLE WARNING LIGHT CAME ON. I IMMEDIATELY GOT OFF THE NEXT EXIT AND PARKED AT A GAS STATION. I TURNED THE CAR OFF, BUT IT WOULD NOT START FOR ABOUT 10 MINUTES. I FINALLY GOT IT TO START AND DROVE QUICKLY TO WORK. I TOOK THE CAR THAT AFTERNOON TO FORD SERVICE. THEY SAID IT WAS MY IGNITION, SO THEY CHANGED THE PART AND CHARGED ME OVER $320. WHEN I DRIVE MY CAR THE NEXT MORNING, IT HAPPENED AGAIN. I TOOK MY CAR TO FORD AGAIN THAT MORNING. NOW THEY TELL ME THE BOARD THAT HAD THE ELECTRICAL PARTS IS CORRODED, SO THEY CHANGED THAT AND CHARGED OVER $720. THE NEXT DAY AFTER I TOOK THE CAR HOME IT HAPPENED FOR A QUICK MOMENT, BUT THEN IT STOPPED. TODAY 10/18/17 WHICH IS 2 DAYS AFTER I PICKED MY CAR UP FROM FORD SERVICE I LET MY CAR WARM UP IN THE MORNING FOR ABOUT 10 MINS, BUT WHEN I GOT IN THE CAR ALL THE WARNING LIGHTS CAME ON AGAIN. THIS TIME THE CAR WOULD NOT START AT ALL AND THE ANTI-THEFT WARNING LIGHT KEPT BLINKING EACH TIME. SO I HAD TO CALL A TOW TRUCK. SO NOW I HAVE NO CAR, I'M OUT OVER $1,000 AND I HAVE TO GET A CAR RENTAL. AND FORD SERVICE CONTINUES TO CHARGE EACH TIME INCLUDING A DIAGNOSTIC TEST FOR OVER $100. I DIDN'T KNOW I HAD AN ANTI-THEFT SYSTEM AND I DON'T NEED ONE. THERE IS NOTHING WRONG WITH THE CAR, BUT FORD SERVICE IS NOT ABLE TO FIX THIS. I DON'T FEEL SAFE DRIVING THE CAR AND I DON'T KNOW WHAT I AM GOING TO DO NOW. IN MY OPINION THIS IS A FORD MANUFACTURING PROBLEM AND I SHOULD NOT BE CHARGED TO FIX THIS PROBLEM. I DON'T WANT AN ANTI-THEFT SYSTEM. I WANT MY MONEY BACK. I HAVE PICTURES FOR TWO OF THE TIMES THIS HAPPENED. ALTHOUGH IT HAPPENED MORE THAN TWO TIMES.

Oct 18, 2017

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING MY 2010 FORD ESCAPE XLS 4 CYLINDER , THE TRUCK STALLED AND CUT OFF DURING DRIVING. LUCKY I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. I STARTED THE TRUCK BACK AFTER 30 MINUTES, THE TRUCK DROVE AND AGAIN WITH NO WARNING THE TRUCK STARTED TO STALL AND CUT OFF. THE JUST STARTED TO HAPPEN OUT OF NO WHERE. I BOUGHT THE TRUCK USED AND STILL PAYING ON IT. THE WARRANTY THAT I PURCHASED RAN OUT AT THE BEGINNING OF THIS YEAR. THIS WAS A VERY DANGEROUS SITUATION; THIS HAPPEN RIGHT DURING RUSH HOUR TRAFFIC AND BY THE GRACE OF GOD I WAS ABLE TO PULL TO THE SIDE. I DID MANAGE TO GET THE TRUCK HOME BUT AFTER READING MULTIPLE COMPLAINTS REGARDING THE SAME ISSUE, I FEEL LIKE THIS SHOULD OF BEEN LOOKED INTO BY FORD FOR A POSSIBLE RECALL. FROM WHAT I AM GETTING THIS IS FROM A KNOWN ISSUE WITH EARLY MODEL FORD ESCAPES "ELECTRIC THROTTLE BODY". I WAS ON A STREET WHEN THIS OCCURRED WHILE DRIVING STRAIGHT AT 34 TO 40 MILES PER HOUR.

Sep 08, 2017

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TESTED CODE P2119 AT AUTO ZONE. THROTTLE BODY ASSEMBLY SHOWS BAD. CAR BEGAN TO SURGE AND JERK AT TIMES WHILE TRAVELING DOWN THE ROAD AT A STEADY SPEED. AT TIMES WOULD SEEM TO STALL AND THEN SURGE FORWARD AS IF THROTTLE HAD BEEN DEPRESSED. THE SPEED AT WHICH I WAS TRAVELING DID NOT SEEM TO MAKE A DIFFERENCE. IT WOULD HAPPEN AT ANY SPEED FOR NO APPARENT REASON. HAVE QUIT DRIVING TILL I HAVE THE FUNDS TO GET REPAIRED. APPX. REPAIIR COST $200 WITH THE PART COST AT $140

Jul 18, 2017

ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE QUESTIONNAIRE WAS DAMAGED.UPDATED 09/20/2017*JS

Jun 21, 2017

FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER

1 complaint

2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-777. *SMD UPDATED 05/19/2017*JS UPDATED 08/14/2017*JS

May 19, 2017

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

May 16, 2017

POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

MY CAR IS RUSTING UNDERNEATH THE WHEEL SUSPENSION. THE DEALER IS TRYING TO MAKE ME PAY NEARLY $800.00 TO CLEAR UP THE RUST. THE PAINT IS ALSO BEGINNING TO PEEL OFF THE WHOLE SIDE OF THE CAR.THE TOP MOLDING IS COMING OFF THE TOP OF THE CAR. MY TRUCK WAS DEFECTIVE AND WOULD NOT OPEN. I PAID $140.00 TO REPAIR. I PAID FOR A NOISE IN THE REAR OF THE CAR WHILE THE CAR WAS UNDER WARRANTY OF $454.00. I HAD TO PAY FOR POWER TRAIN DEDUCTIBLE EVEN THOUGH IT WAS A RECALL ITEM. THE DASH MALFUNCTIONED AND THE LIGHTS WENT OUT AND I HAD TO PAY DEALER $100.00. ALL CHARGES WERE INCURRED AT TAYLOR FORD. THE AIR CONDITION WENT OUT LAST YEAR. THE TOP MOLDING IS COMING OFF. I BOUGHT THE CAR IN SUMMER 2013 WITH A FULL FACTORY WARRANTY. THE TRUNK GOT STUCK AND WOULD NOT OPEN IN JANUARY 2017.

Apr 20, 2017

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SECURED TRUNK SUDDENLY OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRUNK LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Apr 07, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

LIKE MILLIONS OF OTHER FORD ESCAPE OWNERS, I HAVE A BIG PROBLEM WITH THE THROTTLE BODY ON MY 2010 FORD ESCAPE LIMITED V6. FIRST I COMPLETELY LOST ALL PROPULSION/ACCELERATION WHILE DRIVING AT APPROX. 35MPH. COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE. SEVERAL WEEKS LATER, AT 75MPH FULL LOSS OF PROPULSION ON A MAJOR HIGHWAY, COASTED TO SIDE OF ROAD, TURNED ENGINE OFF. TURNED ENGINE ON AND VOILA! RUNS JUST FINE, UNTIL ABOUT 5MILES DOWN THE ROAD WHEN IT HAPPENED AGAIN. THEN ABOUT ANOTHER 3WKS LATER, IT HAPPENED AGAIN ON A BACKROAD IN NC AT ABOUT 60MPH. THIS TRIP IT HAPPENED SEVERAL TIMES AND FINALLY ONCE I GOT PARKED AND TURNED THE ENGINE OFF AND BACK ON (JUST TO CHECK), THE CHECK ENGINE LIGHT CAME ON. WHEN I LEFT MY LOCATION, PRAYING I'D MAKE IT HOME, NO ENGINE LIGHT, BUT NOW THE WRENCH LIGHT CAME ON. STOPPED FOR GAS (I HAD TOO, I WAS TRAVELING THROUGH THE COUNTRY) AND WHEN I RESTARTED THE VEHICLE, NO ENGINE LIGHT OR WRENCH LIGHT INDICATOR. THIS PROBLEM HAS HAPPENED AGAIN ON TWO MORE OCCASIONS YET NEITHER PROBLEM INDICATOR LIGHT HAS ILLUMINATED. I'VE HAD THE TRUCK "COMPUTER SCANNED" WITH NO ERROR/PROBLEM CODES SHOWING UP. I'VE CALLED 2 DIFFERENT DEALERSHIPS, WHO TOLD ME "FLAT OUT" ...NO PROBLEM LIGHTS/CODE...NO FIX UNDER THE "CUSTOMER SERVICE EXTENDED WARRANTY. YOU'LL HAVE TO PAY OUT OF POCKET. MILLIONS OF THESE VEHICLES HAVE BEEN GIVEN THE SO CALLED "CUSTOMER SERVICE EXTENDED WARRANTY" YET THE STIPULATIONS IT MAKES IT VIRTUALLY IMPOSSIBLE TO OBTAIN THE NECESSARY REPAIRS OF A KNOWN DEFECTIVE PART/SYSTEM MALFUNCTION. IF BY CHANCE THE INDICATOR LIGHTS DO SHOW UP, THEY WON'T EVEN ACCEPT A PICTURE, SHOWING MILEAGE OR SOMETHING TO VERIFY IT'S THAT VEHICLE OR TAKE A DOCUMENT FROM ANOTHER RELIABLE SOURCE (I.E., ADVANCE AUTO, ETC.) WE NEED A RECALL! PLEASE HELP! *TR

Oct 31, 2016

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

ALL OF A SUDDEN THE ENGINE STARTS TO REV UP WHEN I AM WAITING AT A TRAFFIC LIGHT OR DRIVING. IT SCARES ME THAT I PUSH ON THE BRAKE MORE AS I AM WAITING FOR TRAFFIC LIGHT TO CHANGE OR WHEN I AM DRIVING I TAKE MY FOOT OFF THE GAS PEDAL BECAUSE AM AFRAID OF GOING FASTER.

Sep 14, 2016

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL / FORD DEFECTIVE PRODUCT LOW MILEAGE ESCAPE INVOLVED IN A FRONTAL CRASH AND REAR ENDED ANOTHER VEHICLE (2005 ACCURA) AND THE AIR BAG SYSTEM FAILED TO DEPLOY. $13,000 ESCAPE WAS TOTALED. THIS IS UNACCEPTABLE.

Sep 07, 2016

Crash: 1

Injuries: 2

VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO LIMP HOME MODE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT MANUALLY REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED

Jul 25, 2016

STEERING,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RECALL

Jun 01, 2016

Crash: 1

Injuries: 1

SEATS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

REAR SEAT BEHIND THE DRIVER IS LOCKED IN THE DOWN POSITION, AND CANNOT BE RETURNED UPRIGHT. WHEN DRIVING, THE VEHICLE SPONTANEOUSLY SURGES FORWARD , ESPECIALLY WHEN STARTING FROM PARKED OR A STOPPED POSITION AND AT HIGHWAY SPEEDS. CODE READ "THROTTLE BODY ACTUATOR"

May 30, 2016

STEERING,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VENT CONTROLS FAILED WITHOUT WARNING. THE CONTACT WAS UNABLE TO USE THE AIR CONDITIONING AND HEATING FUNCTION. YEARS BEFORE, THE DEALER REPLACED THE POWER STEERING CONTROL MODULE AND THE IC MODULE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR AND BLOWER MOTOR FAILED. THE CONTACT LATER EXPERIENCED AN EXTREMELY STRONG VIBRATION IN THE STEERING WHEEL AND THE POWER STEERING WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER REPLACED THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,411.

Feb 09, 2016

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

I WAS STOPPED AT A TRAFFIC LIGHT, WITH THE BRAKE ENGAGED, AND MY CAR LUNGED FORWARD INTO THE CAR AHEAD OF ME, DAMAGING IT'S LIFTGATE (MINIVAN) AND BUMPER. I INITIALLY THOUGHT SOMEONE MUST HAVE REAR-ENDED MY CAR, PUSHING ME INTO THE OTHER CAR, BUT I WAS NOT HIT FROM BEHIND. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. I AM CONCERNED THIS MIGHT HAPPEN AGAIN, INJURING SOMEONE POSSIBLY IN A CROSSWALK, OR LUNGING ME INTO CROSS TRAFFIC.

Sep 13, 2015

Crash: 1

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

TOOK MY CAR TO HARROLD FORD ON HOWE AVENUE DEALERSHIP AND WAS TOLD THAT THE CAR HAS BEEN WORKED ON AND PICKED UP THE CAR AND DIDN'T GET FAR AND THE CAR STALLED. RE-STARTED THE CAR AND BARELY MADE IT BACK HOME AND CALLED HARROLD FORD AND TOLD THEM WHAT HAD HAPPENED AND THEY TOLD ME TO BRING THE CAR BACK AND WE HAD IT TOWED TO THEIR FACILITY AGAIN AND RECEIVED A CALL IN THE AFTERNOON AND WAS TOLD THAT THE CAR IS READY TO BE PICKED UP AND WE DRIVE OVER THERE AND THE CAR STALLED AFTER A COUPLE OF BLOCKS AND HAD IT TOWED TO THEIR FACILITY AGAIN AND THE NEXT DAY WE RECEIVED A CALL FROM HARROLD FORD AND TOLD US THAT THERE IS NOTHING THEY CAN DO FOR US AND TO PICK UP MY CAR. " YOUR CAR IS A SALVAGED TITLE" WE TOOK THE CAR HOME VIA TOW TRUCK AND WE HAD A MECHANIC TAKE A LOOK AT THE THROTTLE BODY AND HE SAID THAT IT WAS NEVER REPLACED! I FEEL THAT THE COUPLE OF TIMES THAT WE DROVE THAT CAR PUT ME AND MY GRANDCHILDREN IN A GREAT DANGER AND I THANK GOD THAT WE DIDN'T GET INTO AN ACCIDENT AND THE CAR ONLY DROVE 2 BLOCKS AND I TOLD HARROLD FORD THAT WE BROUGHT MY CAR FOR RECALL PARTS AND NOW MY CAR IS NOT EVEN DRIVABLE. TOTALLY DEAD! *TR

Apr 27, 2015

STEERING,SUSPENSION,POWER TRAIN,SERVICE BRAKES

1 complaint

I WAS DRIVING ON A SERVICE ROAD AND WAS ENTERING THE FREEWAY WHEN THE TRANSMISSION STARTED SLIPPING. THIS CAUSED MY VEHICLE TO START JERKING. THE VEHICLE BEHIND ME ALMOST RAN OVER ME AS I WAS LOOSING SPEED DUE TO THE TRANSMISSION SLIPPING. I MANAGED TO PULL OVER AND AFTER A COUPLE OF MINUTES THE TRANSMISSION STARTED WORKING AGAIN AND I WAS ABLE TO PICK UP SPEED AND CONTINUE DRIVING. THIS INCIDENT ALSO CAUSED MY BRAKING AND STEERING TO BE ERRATIC. THIS HAPPENED 3 TIMES ON DEC 9, 2014. THIS IS UNSAFE AS IT NEARLY CAUSED A MAJOR ACCIDENT IN HEAVY TRAFFIC GOING SOUTH ON INTERSTATE 35 OUT OF AUSTIN. BY MY ESTIMATION THERE WOULD HAVE BEEN NO FEWER THAN 5 TO 6 VEHICLES INVOLVED IN AN ACCIDENT HAD I NOT MANAGED TO PULL OVER. *TR

Dec 10, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

IMMEDIATELY AFTER HAVING TWO ITEMS FIXED THAT WERE RECALLED ON MY VEHICLE, (THROTTLE BODY ETC), THE CHECK ENGINE LIGHT CAME ON. I THOUGHT IT WAS SOMETHING DONE WHILE FIXING RECALL ITEMS; HOWEVER, THE FORD DEALERSHIP SERVICE DEPT ADVISED ME THAT IT WAS NOT DUE TO THE RECALL ITEMS FIXED. ALSO IT WOULD COST $527.00 TO FIX, AS THE FLAP INSIDE THE NOZZLE/FLEX FUEL PIPE WAS NOT CLOSING PROPERLY. I SHOWED MY ANGER AND DISAPPOINTMENT - WHICH AT THAT POINT, THE SERVICE MANAGER ADVISED THAT MY CAR HAD A WHITE FUNNEL THAT THEY WOULD USE TO TRY TO UNDO THE FLAP. IT WORKED. WHY IN THE WORLD DID THEY TRY TO GET ME TO PAY $527 WITHOUT FIRST TRYING THE FUNNEL. ANOTHER CLIENT IN THE SERVICE DEPT ADVISED ME TO DO THE FUNNEL THING BEFORE THE SERVICE GUY DID. HE HAS HAD THE SAME ISSUES. AS OF THIS MORNING, HOWEVER, THE CHECK ENGINE LIGHT IS ON AGAIN. I AM GOING TO TRY THE FUNNEL FIRST, BEFORE I TAKE IT TO MY PERSONAL MECHANIC. I FEEL ASSURED THAT I AM NOT THE FIRST FORD ESCAPE 2010 OWNER THAT HAS EXPERIENCED THIS ISSUE. PLEASE CHECK INTO RECALLING THIS PROBLEM. THANK YOU VERY MUCH. *TR

Nov 14, 2014

AIR BAGS,EQUIPMENT

1 complaint

EVERY TIME I ASK FOR, RECALLS LOOK UP BY VIN IT GOES TO A SCREEN THAT SAYS, INTERNET EXPLORER CANNOT DISPLAY THE WEB PAGE. I AM TRYING TO FIND OUT IF THERE IS A RECALL ON MY VEHICLE FOR THE AIRBAGS, I HAVE A 2010 FORD ESCAPE. *TR

Oct 21, 2014

TIRES

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE VEHICLE IS EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES (NA), SIZE P225/65/R17 (NA). THE CONTACT STATED THAT ALL FOUR TIRES DEVELOPED CRACKS ALONG THE TREAD. THE FAILURE HAD NOT BEEN DIAGNOSED NOR WERE THE TIRES REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,022. ....UPDATED 09-03-14 *BF UPDATED 11/12/2014 *JS

Aug 14, 2014

STEERING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

THROUGHOUT ALL OF LAST WINTER, I HAD ISSUES WITH MY 2010 FORD ESCAPE STALLING. THIS OCCURRED COUNTLESS TIMES, AND NEARLY CAUSED MANY ACCIDENTS. IT MOST FREQUENTLY OCCURRED WHEN IT WAS VERY COLD (ZERO OR BELOW), AND ON SOME OCCASIONS WOULD STALL NUMEROUS TIMES IN A ROW, OR FAIL TO RE-START. NO WARNING LIGHT OF ANY SORT EVER CAME ON. AFTER PAYING WELL OVER $1000 TO GET VARIOUS THINGS "FIXED" THAT I WAS TOLD WOULD SOLVE THE PROBLEM, IT CONTINUED HAPPENING. THEN I RECEIVED THE FIRST BULLETIN LETTER REGARDING THROTTLE BODY ISSUES AND TOOK MY CAR TO THE FORD DEALERSHIP IN SOUTH BURLINGTON, VT. THEY PROCEEDED TO TELL ME THAT BECAUSE THEY COULDN'T DUPLICATE THE ISSUE, OR GET A CODE, THEY COULDN'T HELP ME. A FEW WEEKS LATER WHEN IT HAPPENED AGAIN, THE WRENCH LIGHT CAME ON FOR THE FIRST TIME, SO I DROVE DIRECTLY TO THE DEALERSHIP AGAIN. I WAS TOLD ONCE AGAIN THAT THEY COULDN'T FIX THE THROTTLE BODY ISSUE, AND TRIED CHARGING ME OVER $300 FOR DIAGNOSING MY CAR (LOOKING INTO THE ISSUE OF WHY THE WRENCH WAS ILLUMINATED). I REFUSED TO PAY, BECAUSE THIS IS A FORD ISSUE, IT'S WELL DOCUMENTED ALL OVER THE INTERNET, AND IT'S SOMETHING THEY NEED TO PAY FOR. MY CAR IS STILL NOT FIXED. *TR

Jul 23, 2014

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

I HAD JUST TURNED LEFT UNDER AN UNDERPAS AND WAS IN THE MIDDLE LANE UNDER AN OVERPASS I REMEMBER THINKING "WOW. THIS IS APOWERFUL ENGINE." A CAR WAS COMING IN FRONT OF ME AND WHEN I BRAKE IT DID NOT SLOW DOWN AND I HIT THE CAR AND THAT'S ALL I REMEMBER WHEN I CAME TOO THE HORN WAS BLOWING AND TWO PEOPLE WERE POUNDING ON MY WINDOWS AND MY EMERGENCY BAG HAD DEPLOYED, I WAS RELEASED. THEY GAVE ME FIRST AID UNTIL THE AMBULANCE CAME, TREATED ME AND TOOK ME TO THE EMERGENCY ROOM. THE OTHER DRIVER WAS NOT INJURED. THEY KEPT ME OVERNIGHT. I BELIEVE BECAUSE I HAD A CONCUSSION. I WAS VERY CONFUSED. THEY KEPT ME OVERNIGHT AND WENT HOME THE NEXT DAY. THE DAMAGE TO MY VEHICLE WAS IN ACCESS OF $16,000.00. *TR

Jul 11, 2014

Crash: 1

Injuries: 1

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

TRAVELING ON FREEWAY 65MPH SUDDEN LOSS OF SPEED, UNABLE TO ACCELERATE WHEN PUSHED ON GAS PEDAL, WAS ABLE TO STEER AND BRAKE, MANEUVERED TO SIDE OF THE ROAD, "WRENCH" WARNING LIGHT APPEARED ON DASHBOARD. TURNED OFF INGNITON THEN RESTARTED CAR FUNCTIONED NORMALLY. FELT CAR WAS TO DANGEROUS TO DRIVE AND HAD CAR TOWED TO FORD DEALERSHIP, REPLACED ELECTRONIC THROTTLE BODY. VERY DANGEROUS TO LOOSE POWER AT THAT SPEED ON THE FREEWAY, WAS IN MIDDLE LANE IN HEAVY TRAFFIC. *JS

Jun 14, 2014

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

THE FIRST INCIDENT OCCURRED APPROXIMATELY 2MONTHS AGO (APRIL 2014) AS I WAS DRIVING ON A STATE ROAD (NEW CIRCLE RD IN LEXINGTON KY)AT AROUND 60MPH DURING MY MORNING COMMUTE AROUND 8AM. THE VEHICLE SEEMINGLY STALLED BUT ALL THE SYSTEMS WERE FINE (STILL HAD POWER STEERING, LIGHTS, RADIO, BRAKING SYSTEM ETC) WITH THE EXCEPTION OF THE ACCELERATOR WHICH DIDN'T DO ANYTHING WHEN I PUT MY FOOT ON THE GAS. I WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD TURNED THE ENGINE OFF, SAT FOR ABOUT 5 MINS & WAS ABLE TO CONTINUE ON THE ROAD WITHOUT FURTHER ISSUE (THE CHECK ENGINE LIGHT DIDN'T EVEN COME BACK ON). THE MOST RECENT DATE WAS 06/07/14 WITH MY FAMILY IN THE CAR AS PASSENGERS. I WAS AT A STOPLIGHT TURNING LEFT WHEN, AS PREVIOUSLY, THE ENGINE STALLED AS I WAS TURNING. AGAIN, ALL SYSTEMS REGISTERED AND WERE WORKING BUT WHEN I PUT MY FOOT ON THE GAS NOTHING HAPPENED. AGAIN I WAS LUCKILY ABLE TO COAST TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THIS TIME AFTER WAITING ROUGHLY 5 MINS AND TURNING THE ENGINE BACK ON, NOTHING HAPPENED AFTER I HIT THE ACCELERATOR. I TURNED THE ENGINE BACK OFF AND WAITED AN ADDITIONAL 5 MINS. THIS TIME I WAS ABLE TO GIVE THE CAR GAS AND AS MY HOME WAS NEARBY WAS THANKFULLY ABLE TO MAKE IT TO MY HOUSE. THE CHECK ENGINE LIGHT HOWEVER DID NOT GO OFF AS IT HAD PREVIOUSLY. I TOOK THE CAR TO MY DEALERSHIP ON 06/09/14 AND THEY CONFIRMED THAT IT WAS THE THROTTLE BODY. *TR

Jun 09, 2014

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

1ST GOT ESCAPE HAD TO HAVE SOME REPROGRAMMING AFFECTING THE TRANSMISSION. 2ND HAD TO HAVE THE TRANSMISSION REPAIR. 3RD MY DASH LIGHTS BLINK FROM BRIGHT TO DIM DURING THE DAYTIME/ 4TH HAD TO HAVE THE IGNITION REPLACE - WHEN I PUT MY KEY IN--WOULD NOT TURN-. 5TH EVEN AFTER HAVING THE TRANSMISSION REPAIR-STILL CHANGES HARD. 6TH SOMETIMES WHEN PARKED ON AND INCLINE-PLACE IN DRIVE-WILL MAKE A "POP" NOISE. STILL DO NOT FEEL LIKE MY CAR IS WORKING/RUNNING AT A 100%. I DID TAKE OUT ANOTHER WRTY--JUST INCASE--HOWEVER IT IS ALMOST UP. MY HUSBAND & I HAVE DROVE FORDS FOR THE PAST 35 YEARS-AM VERY DISAPPOINTED WITH MY ESCAPE. 7TH USE STABILITY CONTROL ONCE---IS IT SUPPOSE TO SOUND LIKE THE CAR IS BREAKING INTO? *TR

May 30, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

VEHICLE FAILED, AS IT STOPPED AN ALARM LIT UP, SHOWING A WRENCH,DIAGNOSTIC SHOWED A TROTTLE FAILURE. IT HAS HAPPENED (5) TIMES SINCE DEC 04, 2013. LAST TIME, IT FAILED AFTER SEVENTEEN (17) MILES RUN. WHEN VEHICLE IS TURNED OFF, THE ALARM LIGHT GOES OFF AND THE VEHICLE RUNS AGAIN.

Mar 04, 2014

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

FOR THE PAST 8 MONTHS MY ESCAPE HAS BEEN STALLING WHILE I AM DRIVING OR AT A STOP LIGHT, AND WHEN I AM AT A COMPLETE STOP THE CAR MOVES FORWARD WITHOUT STEPPING ON THE GAS PEDAL!!! *TR

Feb 06, 2014

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,ENGINE

1 complaint

RIGHT AFTER THE WARRANTY WENT OUT THE VEHICLE STARTING SLAMMING FROM 1ST INTO 2ND UPON ACCELERATION. THE IDLE IS VERY ROUGH AND QUITE LOUD, THE ENGINE MAKES A FUNNY NOISE AND I TAKE EXTREMELY GOOD CARE OF MY VEHICLE, GETTING ALL OF THE SCHEDULED OIL CHANGES ON TIME, REPLACING THE AIR FILTER, ETC. I ALSO EXPLAINED TO THEM THAT THE VEHICLE WASN'T IDLING PROPERLY AND THAT THE ENGINE USED TO BE QUIET. THE WINDSHIELD IS EXTREMELY THIN AS WELL, A SMALL PEBBLE HIT MY WINDSHIELD CAUSING A 8 INCH CRACK IN A MATTER OF MINUTES TO WHERE IT WAS BEYOND GETTING IT FIXED. THEN LIFTGATE STARTED GIVING ME PROBLEMS. WHEN YOU PRESS THE BUTTON, IT WOULD MAKE THE SOUND, BUT SOMETIMES OPEN, THEN ON MAY 17, 2013 IT JUST QUIT WORKING ALL TOGETHER. ON MAY 18, 2013, I TOOK IT TO REYNOLDS FORD FOR A SCHEDULED OIL CHANGE RIGHT BEFORE A TRIP TO MEXICO AND UPON TELLING THEM ABOUT IT, THEY WANTED $250 JUST TO LOOK AT IT BEFORE PARTS AND LABOR. NOW, THE REAR BLINKER DOESN'T WORK AND YOU CAN'T REPLACE IT DUE TO THE FACT THAT YOU CAN'T GET THE LIFTGATE TO OPEN IN ORDER TO REMOVE THE REAR TAILLIGHT ASSEMBLY. SO, WHEN YOU ARE TRYING TO MAKE A LEFT TURN, VEHICLES BEHIND YOU DON'T KNOW YOU ARE TURNING AND ALMOST HIT YOU (SAFETY HAZARD). YOU ALSO CAN'T CHANGE A FLAT TIRE SINCE YOU CAN GET TO THE JACK, WHICH IS IN THE REAR COMPARTMENT ACCESSED THROUGH THE LIFTGATE. THIS IS A SERIOUS PROBLEM AS THERE IS NO MANUAL RELEASE FOR THE HATCH TO GET IT OPEN PERIOD, ONCE THE LATCH DOESN'T WORK, IT JUST DOESN'T WORK. *TR

Feb 05, 2014

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WAS DRIVING ON THE 101 IN PHOENIX ARIZONA AND THE CAR STARTED JERKING. LUCKILY I WAS CLOSE TO AN EXIT SO I GOT OFF. I TURNED OFF THE CAR, RESTARTED IT, AND STARTED TO DRIVE. I DROVE ABOUT 100 FEET AND IT STALLED. I WAS ABLE TO RESTART THE CAR AND DRIVE IT A HALF MILE TO A GAS STATION. HOWEVER, THE CAR WAS JERKING THE WHOLE TIME. THE OFFICIAL WORD WAS THAT THE THROTTLE WAS THE ISSUE. *TR

Jan 26, 2014

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I WAS TRAVELING WEST ON I-10 FROM TALLAHASSEE, FL INTENDING TO GO TO PENSACOLA, FL. I WAS DRIVING THE 70 MPH POSTED SPEED LIMIT. AS I NEARED EXIT 192 @ QUINCY, FL I HEARD A NOISE FROM UNDER THE HOOD THAT SOUNDED LIKE A CLUNK. THE CAR'S ENGINE DROPPED BELOW 1000 RPM AND GRADUALLY SLOWED DOWN. I PULLED OFF TO THE EMERGENCY LANE. THE ESCAPE WAS TOWED TO HAVANA FORD IN HAVANA, FL ON SAT., NOV. 2, 2013. THE SERVICE DEPT. OPENED MONDAY AND I WAS INFORMED THAT THE THROTTLE BODY BROKE. I HAD THE THROTTLE BODY AND GASKET REPLACED. *TR

Nov 07, 2013

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

I WAS TRAVELING @ ABOUT 40 MPH WHEN IT SOUNDED & FELT LIKE THE ENGINE QUIT. THERE WAS A WIDE SHOULDER SO, I PULLED TO THE SIDE OF THE ROAD. THE ENGINE WAS STILL RUNNING BUT RUNNING POORLY AND WOULDN'T REV UP OVER ABOUT 1000 RPM. THE CHECK ENGINE LIGHT CAME ON ALONG WITH AN ORANGE "WRENCH" LIGHT. I SWITCHED THE ENGINE OFF, RESTARTED IT, AND IT RAN FINE FOR ABOUT 1/2 MILE. THEN, THE SAME THING HAPPENED AGAIN, AND AGAIN, AND AGAIN. IN THE NEXT 2 MILES THE SAME THING HAD HAPPENED 3 MORE TIMES. AFTER ALMOST GETTING REAR-ENDED BY A RAM TRUCK THE LAST TIME IT QUIT, I PULLED INTO A PARKING LOT AND CALLED MY MECHANIC WHO CAME AND TOWED IT TO HIS GARAGE. ALMOST $400 LATER, MY MECHANIC HAD REPLACED THE ELECTRONIC THROTTLE ASSEMBLY. HE TOLD ME THE FORD DEALER PARTS PERSON SAID HE KNEW THE PART NUMBER BY HEART BECAUSE THEY HAD REPLACED SO MANY OF THESE PARTS. *TR

Oct 25, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

CAR THROTTLE ALMOST STALLS TO ROUGH IDLE , SPUTTERS BUT CANNOT GIVE IT GAS OR REV ENGINE WRENCH SYMBOL LIGHTS UP YOU MUST TURN OFF CAR TO RESTART AFTER ABOUT 10 TIMES AND IT HAPPENING EVERY MILE OR SO THE CHECK ENGINE LIGHT IS ON AND STAYS ON EVEN AFTER RESTARTING. THIS WILL HAPPEN OUT OF NOWHERE WHILE DRIVING AT ANY SPEED BUT IDLES JUST ENOUGH TO PULL OVER TO SAFETY ! RESTART AND DRIVE A MIKE AND EITHER JUST IDLING OR ACCELERATING IT JUST QUITS GOING . I CALLED TAYLOR FORD AND WAS TOLD I WAS OUT OF WARRANTY BUT NEED THROTTLE BODY AND APPROX $450 ! SO THEY TOO KNOW IT'S AN ISSUE! *TR

Sep 14, 2013

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I WAS DRIVING DOWN THE ROAD IN LIGHT TRAFFIC. ALL OF A SUDDEN MY CAR JERKED A LITTLE AND LOST ACCELERATION. THE WRENCH LIGHT CAME ON, AND I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. I STOPPED THE CAR, AND CUT IT OFF. I STARTED IT BACK UP, AND THE LIGHT WAS OFF. AND EVERYTHING RAN FINE FOR THE REMAINDER OF THE DRIVE. SINCE THEN, THIS BEHAVIOR HAS HAPPENED ONCE OR TWICE EVERY COUPLE OF DAYS. I HAVE TAKEN IT TO A SHOP TO LOOK AT IT, BUT WILL BE TAKING IT TO THE FORD SERVICE DEPARTMENT AS SOON AS I CAN AFTER THE SHOP CONFIRMED THAT IT IS A PROBLEM WITH THE ELECTRONIC WIRING WITH THE MOTOR. *JB

Sep 05, 2013

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

I WAS DRIVING ABOUT 60 MPH WHEN THE CAR LOST ALL POWER, LET COOL FOR ABOUT 20 MINUTES. THEN DROVE IT ABOUT 20 MILES IT DIED AGAIN. LET IT COOL AGAIN AN IT DID THIS 4 TIMES BEFORE GETTING TO DEALER. THE SAME THING HAPPEN ON AUG 9 2013 BUT WOULD NOT START. DEALER EXAMINED STARTER AND FOUND NOTHING WRONG BY CHECKING CODES. THIS HAS HAPPENED TODAY A TOTAL OF THREE TIMES IN ONE YEAR TWO OF THOSE TIMES I WAS IN HEAVY TRAFFIC AND WAS LUCKY I WAS NOT HIT FROM BEHIND. FORD NEEDS TO CHECK AND RECALL THESE CARS, BUT THEY NEED TO SEE BODY COUNTS BEFORE THEY SEE A NEED TO DO SOMETHING.*JB

Sep 03, 2013

SEATS,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

SUBSTANTIAL AMOUNT OF MOISTURE COLLECTS ON THE INSIDE OF THE WINDSHIELD AFTER A HEAVY RAIN. BOTH THE DRIVER'S AND THE PASSENGER'S SEAT TRACK ASSEMBLIES STARTED TO RUST AS A RESULT. THE CAR SMELLS LIKE MOLD. TOOK THE CAR TO A FORD DEALERSHIP (IN NC WHERE I WAS STATIONED AT THE TIME) IN NOVEMBER 2012 AND IT WAS DISCOVERED THAT THE DRAIN HOLES IN THE RIGHT RIDE DOOR (REAR) WERE NEVER PUNCHED OUT. THAT WAS CORRECTED; HOWEVER, THE MOISTURE PROBLEM CONTINUES. AT THE NC FORD DEALERSHIP, IT WAS ALSO DISCOVERED THAT THE REAR HATCH WINDOW GASKET LEAKS. IT WAS RESEALED, BUT NOT REPLACED. TOOK THE CAR TO A MA DEALERSHIP IN AUGUST 2013 FOR SAME LEAK ISSUE. THE GASKET NEEDS TO BE REPLACED. WHY WAS THIS NOT DONE BEFORE IN NOVEMBER? A WINDOW GASKET IS SUPPOSED TO LAST 5-6 YEARS NOT LESS THAN 3 ! CAR IS STILL COLLECTING MOISTURE - PROBLEM NOT SOLVED.

Aug 30, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I WAS DRIVING ON HIGHWAY 680 IN STOP N GO TRAFFIC. I PUT MY FOOT ON GAS TO GO, BUT MY CAR JUST WOULDN'T GO. I TRIED TO ACCELERATE, BUT NOTHING HAPPENED. I QUICKLY PULLED OVER IN THE SHOULDER ON THE RIGHT SIDE. THE CAR STARTED SHAKING. I PUT MY CAR IN PARKING MODE AND TURNED OFF THE ENGINE. I RESTARTED IT AGAIN, AND IT WORKED. SO, I WENT INTO THE ONCOMING TRAFFIC TO GET BACK ON THE HIGHWAY. AFTER ABOUT A MILE FURTHER IN STOP N GO TRAFFIC, MY CAR DID THE SAME EXACT THING. IT STOPPED WORKING, AND STARTED SHAKING WHEN I PULLED OVER TO THE SHOULDER. I TURNED OFF THE ENGINE AGAIN. I WASN'T FEELING COMFORTABLE WITH DRIVING MY CAR SINCE SAME THING HAPPENED TWICE. SO, I HAD TO CALL THE TOW COMPANY AND HAD IT TOWED TO MY HOME. *TR

Aug 26, 2013

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS DRIVING ON THE INTERSTATE AT A SPEED OF 75MPH WHEN ALL OF A SUDDEN I LOST ALL POWER TO THE DRIVE TRAIN AND THE RPM WENT DOWN TO 900. I WAS TRAVELING IN THE LEFT LANE ON THE INTERSTATE AND HAD TO MAKE MY WAY ACROSS ALL THREE LANES OF TRAFFIC WITH NO POWER. *TR

Aug 14, 2013

LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 60 MPH. THE VEHICLE WAS TOWED TO A MECHANIC, WHO DIAGNOSED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS REPAIRED AND THE THROTTLE BODY WAS REPLACED. IN ADDITION, THE REAR HATCH DOOR COULD ONLY BE OPENED ELECTRONICALLY AND NOT MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 43,100...UPDATED 09-18-13 *BF

Aug 09, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WE HAD JUST TURNED ONTO OUR STREET, STARTED TO PROCEED UP THE HILL AT ABOUT 35-40 MPH. CAR SUDDENLY WENT UNRESPONSIVE. WRENCH LIGHT INDICATOR LIT UP ON DASHBOARD. STARTED TO IDLE VERY HARD, THEN SURGE, THEN LOW IDLE, THEN SURGE RPM. NO GAS PEDAL RESPONSE AT ALL. LUCKILY WE HAD JUST GOT OFF THE HIGHWAY, AND WERE CLOSE TO HOME. HOWEVER, WE WERE GOING UPHILL. WE HAD JUST ENOUGH MOMENTUM TO GET OVER THE HILL AND COAST DOWN TO OUR DRIVEWAY. UPON PUTTING THE CAR IN PARK IN OUR DRIVEWAY, THE RPM'S WERE FLUCTUATING FROM ALMOST 0, THEN SHOOTING BACK UP TO OVER 2500. FROM WANTING TO STALL, TO WANTING TO RACE AHEAD. IN RESEARCHING, I HAVE SEEN THIS DESCRIBED AS A FAULTY ELECTRONIC THROTTLE BODY, WHICH APPARENTLY HAS AFFECTED OVER 725,000 OF THESE VEHICLES AND STILL WITHOUT RECALL. THIS IS INSANE AND HIGHLY DANGEROUS IF YOU ARE TRAVELING IN HEAVY TRAFFIC OR ON THE HIGHWAY AS YOU HAVE NO CONTROL OVER THE VEHICLE JUST WANTING TO STOP DEAD. WE WERE LUCKY IN THAT WE WERE ALREADY OFF OF THE INTERSTATE AND CLOSE TO HOME. PLEASE, PLEASE INVESTIGATE THIS ISSUE FURTHER! OUR NORMAL WARRANTY HAS JUST EXPIRED OF COURSE, AND THEY SAY THIS IS NOT COVERED BY THE POWERTRAIN WARRANTY. GREAT, WE HAVE TO PAY NOT ONLY FOR THE CAR, BUT FOR IT'S DEFECTS AS WELL. WE DON'T JUST HAVE AN EXTRA $500.00 LAYING AROUND TO REPAIR THIS! THIS SHOULD BE A RECALL. *TR

Aug 04, 2013

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY THE WRENCH LIT UP AND MY CAR BEGAN TO SLOW DOWN, EVEN THOUGH I CONTINUED TO HOLD DOWN THE GAS PEDAL. I WAS ABLE TO GET THE SIDE OF THE HIGHWAY SINCE IT WAS LATE AT NIGHT, BUT DURING RUSH HOUR, I WOULD HAVE CREATED A PILE UP. THE CAR STARTED FINE ABOUT 10 MINUTES LATER, BUT I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT WAS A THROTTLE BODY PROBLEM AND THEY ARE ON BACK ORDER AND I WOULD HAVE TO PAY FOR A RENTAL CAR OR DRIVE A CAR AROUND THAT COULD RANDOMLY STALL FOR THE NEXT WEEK. I AM CURRENTLY WAITING FOR THE PARTS TO COME IN. *TR

Jul 30, 2013

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING AT HIGHWAY SPEEDS 65 MPH , MY CARS ENGINE SUDDENLY STOPPED RUNNING . THIS HAS HAPPENED MORE THAN ONCE AT DIFFERENT SPEEDS. NEARLY CAUSED A PILE UP. *TR

Jul 28, 2013

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

THE PROBLEM STARTED ON JULY 09, 2013. MY WIFE WAS DROPPING OUR KIDS OFF AT DAYCARE AND A SUMMER PROGRAM WHEN THE CAR JUST LOST ALL POWER COULDN'T ACCELERATE OR ANYTHING. THE VEHICLE COULD JUST COAST. WE HAVE NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE, SO I TOLD HER TO TRY AND SHUT DOWN THE VEHICLE TO RESTART IT. THERE WERE NO WARNING LIGHTS AND IT WORKED FINE. THEN AFTER DROPPING THE KIDS OFF IT HAPPENED TO MORE TIMES TO HER ON HER WAY TO WORK. AFTER I GOT OFF OF WORK, I PICKED UP THE VEHICLE AND DROVE IT AROUND NON-BUSY ROADWAYS TO SEE IF IT COULD HAPPEN TO ME, AND IT DID. I IMMEDIATELY DROPPED IT OFF AT A SERVICE CENTER CLOSE BY. I AM EXTREMELY CONCERNED ABOUT THESE INCIDENTS AFTER LOOKING ONLINE AND FINDING OUT THAT THIS IS NOT A RANDOM INCIDENT. IT IS HAPPENING TO MANY PEOPLE. SOMETHING IN THE THROTTLE BODY GOES BAD CAUSING THE VEHICLE TO GO INTO SOMETHING THAT PEOPLE ARE CALLING "LIMP MODE". MY WIFE WAS DRIVING AT HIGHWAY SPEEDS WITH VEHICLES BEHIND HER AND MY CHILDREN IN THE CAR. THIS SITUATION COULD HAVE BEEN DEVASTATING AND I AM GLAD THAT IT WASN'T. I DO NOT WANT IT TO BE DEVASTATING FOR ANYONE ELSE EITHER THOUGH. I BELIEVE IT SHOULD BE LOOKED AT CLOSELY. AFTER TALKING TO THE PARTS DEPARTMENT OF A FORD DEALER, IT SEEMS THAT FORD HAS RECOGNIZED THE PROBLEM BY CHANGING THE PART. THE PROBLEM IS THAT IT ONLY HELPS IF YOU CHANGE THE PART. I BELIEVE THAT FORD SHOULD BE DOING SOMETHING ABOUT THIS TO ENSURE NOBODY IS INJURED BADLY OR WORSE. *TR

Jul 22, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WHILE ENTERING THE HIGHWAY FROM AN INCLINED ON-RAMP, ACCELERATION BEGAN TO DECREASE EVEN AS THE GAS PEDAL WAS BEING PRESSED. I WAS ABLE TO COAST TO THE SHOULDER, STOP THE ENGINE AND RESTART. THE VEHICLE APPEARED TO HAVE RETURNED TO NORMAL FUNCTION. AFTER TRAVELING ABOUT 25 MILES ON THE HIGHWAY, THE VEHICLE BEGAN TO LOSE ACCELERATION AS I TRIED TO INCREASE SPEED TO CHANGE LANES. THE GAS PEDAL WAS PRESSED TO THE FLOOR OF THE CAR WITH NO RESULTS. AS I PRESSED THE PEDAL THE MAINTENANCE LIGHT AND ENGINE LIGHT LIT UP ON THE DASHBOARD. I WAS ABLE TO GET TO AN EXIT RAMP AND COASTED TO A SAFE STOP. THERE WAS NO PREVIOUS WARNING FROM THE DASHBOARD INDICATORS THAT THERE WAS TROUBLE. I WAS NOTIFIED BY THE DEALERSHIP, THAT THE THROTTLE BODY ASSEMBLY HAD FAILED. *TR

Jul 10, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

WHILE TRAVELING AT APPROXIMATELY 45MPH, WITHOUT ANY WARNING THE VEHICLE LOST COMPLETE POWER AND STALLED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO RESTART, DRIVE APPROXIMATELY 50 FEET WITH THE SAME RESULTS. A WRENCH SYMBOL APPEARED. CALLED A WRECKER AND HAD THE VEHICLE TOWED TO MY DEALERSHIP SERVICE DEPARTMENT. WAS INFORMED BY THE SERVICE REP THAT THEY NEEDED TO REPLACE THE THROTTLE BODY BUT DID NOT HAVE THE PART AVAILABLE. NINE DAYS LATER TODAY I HAVE NO ANSWERS, EXPLANATIONS, OR TRANSPORTATION, *TR

Jul 09, 2013

WHEELS,SERVICE BRAKES,ENGINE

1 complaint

AFTER SITTING WITH MY CAR RUNNING IN A PARKED POSITION FOR APPROXIMATELY ONE MINUTE, I PUT THE CAR IN DRIVE. I DROVE FOR AN ESTIMATED 30 SECONDS. THEN I STOPPED TO CHECK FOR ONCOMING TRAFFIC BEFORE PULLING OUT INTO AN INTERSECTION. WHEN I PRESSED THE GAS TO MAKE A RIGHT TURN ONTO THAT MAJOR ROAD, THE YELLOW/ORANGE "WRENCH" SIGN IMMEDIATELY POPPED UP. SIMULTANEOUSLY, MY CAR BEGAN TO RUMBLE AND SHAKE. IN ADDITION, DESPITE PRESSING THE GAS PEDAL, MY CAR WAS NOT ACCELERATING. I IMMEDIATELY PULLED ONTO THE SHOULDER OF THE ROAD, WHICH WAS DIFFICULT TO DO SINCE MY CAR WAS STRUGGLING TO MOVE. I TURNED THE CAR OFF AND RESTARTED IT. IT WAS DIFFICULT TO GET THE CAR TO RESTART. IT STRUGGLED AND SOUNDED LIKE IT WAS GOING TO STALL OUT, BUT AFTER APPROXIMATELY TEN SECONDS, IT STARTED UP. NOW, IN ADDITION TO THE "WRENCH" LIGHT, MY ESCAPE ALSO HAD THE CHECK ENGINE SYMBOL LIT UP. EVEN THOUGH I WAS SITTING ON THE SIDE OF THE ROAD WITH MY CAR RUNNING IN THE PARKED POSITION, MY CAR WAS STILL RUMBLING AND SHAKING. INTERESTING TO NOTE, I WAS ACTUALLY ON THE WAY HOME FROM THE FORD SERVICE DEPARTMENT WHERE I HAD JUST HAD MY CAR SERVICED FOR A SEEMINGLY UNRELATED PROBLEM. THE DAY BEFORE THE THROTTLE WENT, MY BACK PASSENGER TIRE BECAME STUCK IN A LOCKED POSITION, AND I WAS UNABLE TO DRIVE. I HAD TO PUMP MY BRAKES, AND PUT MY EMERGENCY BRAKE (WHICH HAD NOT BEEN ENGAGED) ON AND OFF SEVERAL TIMES TO UNLOCK THE BACK PASSENGER TIRE. FORD DETERMINED THIS INCIDENT WAS DUE TO WATER GETTING ON THE BRAKE SHOE WHICH MADE IT STICK TO THE BRAKE DRUM. THEY CLEANED, READJUSTED AND LUBRICATED MY REAR BRAKES (DRUMS, SHOES, ETC) AND SENT ME ON MY WAY. MY THROTTLE WENT WHILE I WAS ON MY WAY HOME FROM THE SERVICE DEPARTMENT AT FORD WHERE THEY HAD JUST FIXED MY BRAKE ISSUE. I HAD TO BE TOWED BACK TO FORD SINCE MY CAR WAS NOT ABLE TO RUN. *TR

Jul 08, 2013

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

2010 FORD ESCAPE BOUGHT NEW AND TAKEN BACK TO DEALERSHIP AS THE VEHICLE JUMPS FORWARD. DEALERSHIP COULD NOT FIND PROBLEM. WITHIN LAST TWO WEEKS VEHICLE IS LOSING GAS PEDAL POWER WHILE DRIVING. THE VEHICLE DOES NOT STALL. IF YOU APPLY THE GAS THE VEHICLE JUMPS FORWARD. THE COMPUTER CODE IS P2112. VEHICLE WAS SURGING FORWARD WHEN A DOG RAN ACROSS THE ROAD. COULDN'T CONTROL VEHICLE. VERY BUSY ROAD AND TRYING TO GET OUT OF THE WAY. BUMPER HAD TO BE REPAIRED AND CAR IS STILL LOSING POWER AND SURGING WHEN YOU APPLY GAS. *TR

Jul 04, 2013

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING AT HIGHWAY SPEEDS THE ENGINE REVS UP AND LOSSES POWER TO THE TRANSMISSION AS IF IT WAS OUT OF GEAR. IT ALSO HAS HAPPENED AND STANDING, I NEED TO SHUT OFF THE MOTOR AND RESET IT AS TO SPEAK. THE FORD DEALER HAS SAID THAT IT IS A THROTTLE BODY ISSUE, BUT I AM SCARED TO DRIVE IT DOWN THE HIGHWAY FOR FEAR THAT I MAY BE REAR ENDED. I HAVE FOUND THAT THERE IS A CURRENT INVESTIGATION UNDER WAY FOR THROTTLE BODY FAILURES AND THERE IS A CURRENT NATIONAL BACK ORDER ON THEM. *TR

Jun 24, 2013

STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

MY CAR STALLED OUT AS I WAS DRIVING DOWN THE STREET. I HAD TO TURN OFF MY CAR AND RESTART IT. IT WAS ABLE TO RESTART BUT ABOUT 5 MINUTES LATER IT DID THE SAME THING. AT ONE POINT I WAS IN THE MIDDLE OF AN INTERSECTION. WHEN I TOOK IT IN TO THE DEALERSHIP THEY TOLD ME THIS WAS HAPPENING TO MANY OTHER FORD ESCAPES AS WELL AS FORD FUSIONS. AT THIS POINT THEY TOLD ME THE PART WAS BACK ORDERED FOR 2-3 WEEKS. THEY TOLD ME MOST PEOPLE WERE JUST ABLE TO DRIVE THE CAR WITH THE RANDOM STALLING OUT UNTIL THE PARTS CAME IN. *TR

Jun 20, 2013

POWER TRAIN,EQUIPMENT

1 complaint

THROTTLE BODY FAILURE, MAKING MY 2010 FORD ESCAPE INOPERABLE. IT SHUTS DOWN COMPLETELY ON THE HIGHWAY. I LOST POWER ON THE INTERSTATE WHILE IN TRAFFIC. THIS HAPPENED 3 TIMES AND I'VE HAD TO RENT A CAR WHILE I WAIT FOR THE THROTTLE BODY PART WHICH IS ON BACK ORDER. *TR

Jun 11, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

VEHICLE WILL CUT OFF WHILE DRIVING, WHEN I GET OFF THE ROAD TO A STOP IT SOUNDS LIKE IT IS IDILING ROUGH BUT WILL NOT MOVE. THIS VEHICLE WILL SHUT OFF AT ANY SPEED WITHOUT WARNING. VERY DANGEROUS TO DRIVE ON INTERSTATE. *TR

Jun 07, 2013

ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

AS VEHICLE WAS PROCEEDING FORWARD FROM A STOP ONTO A FOUR LANE ROAD WITH THE SPEED LIMIT OF 35 MPH, IT ROLLED FORWARD AND NO POWER WAS PROVIDED. NO WARNING LIGHTS PRIOR TO THIS. THE THROTTLE CONTROL / POWER TRAIN LIGHT CAME ON AND WE WERE ONLY ABLE TO GO APPROXIMATELY 20 -30 YARDS ONTO THE SHOULDER ATTEMPTING TO GO AROUND THE CORNER AND UP A HILL THE VEHICLE WAS UNABLE TO DO THIS WE ROLLED BACK TO THE SHOULDER THEN TURNED THE CAR OFF RESTARTED AND THE CHECK ENGINE LIGHT APPEARED AND WERE ABLE TO GET THE CAR UP THE HILL AND HOME. CAR WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DIAGNOSED AS A FAILED THROTTLE BODY WHICH WAS THEN REPLACED.

May 30, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

UPON ENTERING THE FLOW OF TRAFFIC ON HIGHWAY MY 2010 FORD ESCAPE BEGAN TO ACCELERATE ON ITS OWN AND INCREASING SPEED, REALIZING WHAT WAS HAPPENING I ENGAGED THE BRAKE TO NO AVAIL, I WAS UNABLE TO STOP MY VEHICLE. I NAVIGATED TO THE SHOULDER AND WAS GAINING SPEED ON THE TRAFFIC AHEAD SO I LOOKED FOR AN EXIT INTO A PARKING LOT WITH NO ONE WALKING IN MY WAY AND TURNED INTO THE LOT LITERALLY ON TWO WHEELS DUE TO MY INCREASING SPEED. I SAW A WOODED AREA WITH A SNOW BANK AND THOUGHT I WOULD HEAD THAT WAY RATHER THAN THE ALTERNATIVE OF OTHER VEHICLES, BUILDING OR PEOPLE. AS I GOT CLOSER I THEN TURNED THE ENGINE OFF AND STOPPED BUT NOT AFTER STANDING ON MY BRAKES AND SMELLING BURNING FROM THEM. *TR

Feb 26, 2013

ENGINE AND ENGINE COOLING,SERVICE BRAKES

1 complaint

IN HEAVY, SLOW TRAFFIC NORTHBOUND IN RIGHT LANE ON I-93 SOUTH EXPRESSWAY IN BOSTON FIRST SAW "CHECK BRAKING SYSTEMS" MESSAGE, THEN ENGINE QUIT AND I HAD NO BRAKES. WAS ABLE TO PULL OVER TO SHOULDER AND STOPPED CAR WITH THE EMERGENCY BRAKE. AAA TOWED US TO HOTEL, SENTRY FORD IN MEDFORD, MA TOOK CAR FROM THERE TO DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THAT THE BRAKE BOOSTER ASSEMBLY WAS NOT COVERED, SINCE CAR WAS ABOUT 4 MOS. PAST WARRANTY. TOTAL BILL $1617.33. (DOES NOT INCLUDE THE COST OF A 4 DAY RENTAL CAR.) IF I HAD NOT BEEN IN THE RIGHT LANE AND IN SLOW TRAFFIC, WHEN THE BRAKES FAILED, I WOULD HAVE BEEN IN VERY SERIOUS TROUBLE. *TR

Feb 11, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING THERE WAS A SUDDEN LOSS OF POWER. THE WRENCH ICON LIT UP ON THE DASH DISPLAY & THE ENGINE LIGHT CAME ON TOO. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE STAYED ON & ALL OTHER FEATURES OF THE VEHICLE WORKED. I SHUT THE CAR OFF & RESTARTED THE VEHICLE & CONTINUED DRIVING. THIS OCCURRED 4 TIMES WITHIN A HALF HOUR. IT WAS A MIRACLE THAT I WAS NOT INVOLVED IN AN AUTO ACCIDENT. I BROUGHT THE VEHICLE BACK TO A FORD DEALER WHERE THEY REPLACED THE THROTTLE BODY. VEHICLE HAS BEEN OPERATING FINE EVER SINCE & THE GAS PEDAL IS MORE RESPONSIVE THAN IT WAS BEFORE. THE ORIGINAL BUMPER TO BUMPER WARRANTY EXPIRED LESS THAN 2 MONTHS AGO & I HAD TO PAY FOR THIS REPAIR. I AM VERY UNHAPPY. *TR

Jan 27, 2013

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

SERIOUS AND LIFE-THREATENING MALFUNCTION IMPEDED MY ABILITY TO CONTROL MY 2010 ESCAPE OCCURRED WHILE DRIVING 50MPH ON A VERY BUSY HIGHWAY. MY ESCAPE STALLED SUDDENLY WITHOUT ANY WARNING WHAT SO EVER IN THE MIDDLE OF THE LANE WHILE DRIVING ON THE BUSY HIGHWAY. AS I TRIED TO CONTINUE DRIVING, PUSHING THE THROTTLE PEDAL, THE ESCAPE WOULD NOT GO,IT SLOWED DOWN SUDDENLY ON IT'S OWN. I WAS ABLE TO EASE OFF THE PAYMENT TO THE SIDE OF THE LANE; HOWEVER, I WAS ALMOST HIT IN THE REAR BY A AUTO BEHIND ME BEFORE I COULD GET OFF THE PAYMENT. I WAS FORTUNATE TO HAVE BEEN AT A PLACE WHERE I COULD EASE OFF THE PAYMENT. THE HIGHWAY IS CURVY AND HILLY. THIS SCARED ME TO DEATH. A WRENCH LIGHT CAME ON INDICATING A MALFUNCTION OF THE THROTTLE/POWERTRAIN. THE ENGINE WAS RUNNING FINE. I TURNED OFF THE ENGINE AND WAITED A FEW MINUTES, THEN I CRANKED IT AND IT CRANKED FINE. THE WRENCH LIGHT WENT OFF. I TRIED DRIVING IT AGAIN, AND ONCE I PULLED BACK INTO THE HIGHWAY, GIVING IT GAS, IT WOULD BARELY GO, SO I EASED BACK AGAIN. I CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. AFTER IT WAS INSPECTED I WAS TOLD THE ELECTRIC THROTTLE BODY HAD MALFUNCTIONED AND NEEDED REPLACING. IT WAS THE CAUSED OF THE SUDDEN STALLING WHILE I WAS DRIVING. MY LIFE AS WELL AS OTHERS WERE PUT IN A DANGEROUS SITUATION BECAUSE OF THIS MALFUNCTION. I UNDERSTAND THAT THERE HAS BEEN A LOT OF COMPLAINTS LIKE MINE ALREADY FILED HERE. FORD SHOULD ISSUE A RECALL IMMEDIATELY BEFORE ANY DEATHS OCCUR. I HAD TO PAY $470 TO GET THIS TAKEN CARE SINCE MY WARRANTY WAS OUT 3/36,000. I WAS TOLD THAT THIS WAS NOT COVERED BY THE POWERTRAIN 5/60,000. *TR

Dec 10, 2012

POWER TRAIN,STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR

Oct 23, 2012

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

MULTIPLE NOISES STARTED TO OCCUR. THE FIRST WAS A CRACKING NOISE WHEN ACCELERATING, SECOND CAME A CLICKING NOISE WHILE BRAKING AND THEN A HOWLING SOUND. THE CRACKLING NOISE HAS YET TO BE DISCOVERED, THE CLICKING WAS THE DRIVE SHAFT AND ROTORS. THE HOWLING NOISE IS SUPPOSEDLY THE TRANSFER CASE. ADDITIONALLY, THE GEARS DO NOT SEEM TO CATCH BETWEEN 50-65MPH. *TR

Sep 04, 2012

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

A/C NOT COOLING, AFTER CHECKED BY DEALER I WAS TOLD THE COMPLETE SYSTEM WAS DAMAGED BY COMING APART FROM THE INSIDE OUT. COMPLETE A/C AND LINES REPLACED. OK FOR ABOUT 8 WEEKS, NOW SAME PROBLEM NO A/C AND DEALER WILL NOT STAND BEHIND THEIR WORK, NOR WILL FORD MOTOR. THEY WANT ME TO PAY AGAIN TO HAVE UNIT CHECKED AND THEY ARE NOT EVEN WILLING TO GIVE ME A LOANER FOR THE 3 DAYS THEY CLAIM IT IS GOING TO TAKE THEM TO FIND THE PROBLEM. FORD STATES I HAVE TO PAY FOR THE CHECK AND THEY ARE UNSURE IF THEY WILL HELP ME PAY TO THE REPAIRS AGAIN. *TR

Aug 27, 2012

VISIBILITY,STRUCTURE,EQUIPMENT

1 complaint

2010 FORD ESCAPE BACK HATCH AND WINDOW FAIL TO OPEN. THIS IS A KEYLESS WINDOW AND HATCH. FORD DEALERSHIP WANTS TO CHARGE 380.00 TO REPAIR. FORD DOES NOT HAVE A MANUAL OR SECONDARY SYSTEM TO OPEN THE BACK HATCH AND/OR WINDOW. THIS FAIL HAS RENDERED THE BACK PORTION OF THE ESCAPE USELESS. IN AN EMERGENCY, A SECONDARY MANUAL OPENING DEVICE FROM THE INTERIOR AND EXTERIOR NEEDS TO BE RETRO-FITTED, AFTER MARKET BY FORD. THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE, HAS NO INTEREST IN RESOLVING THIS OBVIOUS ENGINEERING BLUNDER. *TR

Mar 12, 2012

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

AT STOP OR IDLE, ENGINE SURGES, HESITATES, STALLS, SMELL GAS, CHECK ENGINE LIGHT COMES ON. TOOK ESCAPE TO DEALER. DEALER SAYS ITS THE PURGE VALVE AND EVAP CANISTER. PURGE VALVE FAILED AND RAW GAS FILLED EVAP CANISTER. DEALER SAYS ITS OUT OF WARRANTY, THERE'S NOTHING THEY CAN DO. THIS HAS BEEN A KNOW PROBLEM SINCE 2006, TSB BULLETIN 11-3-22, PART # 9U5Z-9C915H-PURGE VALVE, PART # 9R3Z-9C985-B EVAP CANISTER. FORD HAS DONE NOTHING TO CORRECT THE ISSUE. THEY REPLACED THE DAMAGED PARTS WITH THE SAME PARTS WITH NO FIX FOR THE SPILLAGE OF RAW FUEL, ON THE GROUND, IN THE AIR, ON THE VEHICLE. THIS RAW FUEL SITUATION COULD CAUSE A FIRE OR EXPLOSION AT ANY TIME. YET FORD SAYS ITS NOT AN EMISSION ISSUE AND THE VEHICLE IS OUT OF WARRANTY. THE FORD FORUMS ON THE INTERNET ARE FULL OF COMPLAINTS FOR THE SAME RAW FUEL SPILLAGE. DOES SOMEONE HAVE TO DIE BEFORE FORD ADMITS THEY HAVE A DESIGN PROBLEM AND FIXES IT??? THIS SAME ISSUE IS ALSO RELATED TO THE 2010-12 FUSION. *TR

Nov 08, 2011

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

2010 FORD ESCAPE. CONSUMER STATES VEHICLE HAS A FAST IDLE SPEED, IGNITION KEY LOCK PROBLEM AND A SOFT BRAKE PROBLEM. *TGW THE CONSUMER REQUESTED TO HAVE THE IDLE SPEED LOWERED TO 500 RPM. THE DEALER STATED THAT COULD NOT BE DONE BECAUSE THE IDLE WAS SET AT THE FACTORY. THE CONSUMER STATED THE VEHICLE WOULD ROLL FORWARD AND BACKWARDS DUE TO THE FAST IDLE SPEED. HE ALMOST HIT THE BACK OF A BUILDING BECAUSE THE VEHICLE ROLLED BACK WHEN HE STARTED THE VEHICLE IN REVERSE. THE KEY WAS DIFFICULT TO TURN IN THE IGNITION WHICH MADE IT DIFFICULT TO START THE VEHICLE. *JB

Aug 19, 2010

ENGINE AND ENGINE COOLING,STRUCTURE

1 complaint

PURCHASED A 2010 FORD ESCAPE NEW, 4 MONTHS AFTER THE AIR CONDITIONING STOPPED WORKING. TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED AND THEY CLAIMED IT COULD NOT BE FIXED BECAUSE IT WAS DAMAGED BY AN OBJECT MOST LIKELY FROM THE ROAD. DAMAGES ARE NOT COVERED UNDER WARRANTY. THE SERVICE TECH WENT ON TO SAY THAT THE GRILL DOES NOT PROVIDE ADEQUATE PROTECTION FOR THE AC CONDENSER THEREFORE EVEN IF I PAID TO HAVE IT FIXED AND DIDN'T REPLACE THE GRILL, IT COULD HAPPEN AGAIN. IT HAS BEEN OVER 3 MONTHS AND FORD STILL REFUSES TO PAY FOR THE REPAIR. IT IS NOW ON AVERAGE 102 DEGREES OUTSIDE AND I CANNOT DRIVE MY VEHICLE DUE TO THE HEAT AND INABILITY TO USE THE AC. *TR

Aug 09, 2010

STRUCTURE,WHEELS

1 complaint

2010 FORD ESCAPE XLT AWD, 752.2 KM, 4 REAR SUBFRAME BOLTS DEFECTIVE. 2 FRONT SUBFRAME BOLTS MISSING, 2 REAR SUBFRAME BOLTS LOOSE, RESULT REAR WHEELS AND AXLE WERE ABOUT TO COME OFF THE VEHICLE WITH MY FAMILY IN IT. THE REAR SUBFRAME ATTACHES TO THE MAIN FRAME OF THE VEHICLE TO KEEP THE REAR WHEELS ON THE CAR. *TR

Jun 20, 2010

ELECTRICAL SYSTEM,INTERIOR LIGHTING

1 complaint

L.E.D. LITES ARE TOO DIM IN BRIGHT DAY LIGHT TO SEE ,,SAFETY ISSUE ,,MUST TAKE EYES OFF ROAD TO LOOK REAL CLOSE TO RADIO INFORMATION SCREEN & ODOMETER ,, THIS IS UNSAFE. *TR

May 01, 2010

INTERIOR LIGHTING

1 complaint

VEHICLE: 2010, FORD ESCAPE, WITH AUTOMATIC TRANSMISSION. SAFETY COMPLAINT: THERE IS NO ILLUMINATION ON THE GEAR SELECTOR FOR MODELS THAT HAVE AN AUTOMATIC TRANSMISSION WITH FLOOR SHIFTER AND CONSOLE. WHEN DRIVING THE VEHICLE AT NIGHT THERE IS NOT AN ILLUMINATED INDICATION TO SIGNIFY WHAT GEAR THE VEHICLE HAS BEEN PLACED INTO. THERE IS A VERY GOOD POSSIBILITY THAT IN A DARK VEHICLE YOU COULD EASILY MISTAKE PLACING THE VEHICLE IN EITHER REVERSE OR DRIVE AND CAUSE AN ACCIDENT BECAUSE YOU ARE EXPECTING TO GO IN A DIFFERENT DIRECTION. THIS SEEMS LIKE A BASIC FEATURE THAT FORD MOTOR COMPANY SHOULD RECALL VEHICLES TO INSTALL AN ILLUMINATED INDICATOR THAT OPERATES WITH ALL OTHER INSTRUMENTATION LIGHTS. *TR

Mar 04, 2010

TIRES,EQUIPMENT

1 complaint

I GOT A FLAT TIRE ON THE REAR RIGHT SIDE OF A RENTED 2010 FORD ESCAPE. THE ENCLOSED JACK IS UNABLE TO RAISE THE VEHICLE HIGH ENOUGH TO ALLOW REMOVAL OF THE FLAT TIRE AND INSTALLATION OF THE SPARE TIRE. THIS WAS THE CASE EVEN AFTER I PLACED THE JACK ON A 2 INCH BOARD TO PROP IT UP. I WAS FORTUNATE TO BE WITHIN PHONE CONTACT OF A AAA SERVICE STATION SO THAT THE TIRES COULD BE EXCHANGED USING A LARGE PROFESSIONAL JACK. THIS COULD HAVE BEEN A SERIOUS ISSUE ON A COUNTRY ROAD IN THE MIDDLE OF THE WINTER. *TR

Jan 23, 2010

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WE WERE STAYING AT A HOTEL AT THE INNER HARBOR IN BALTIMORE MARYLAND. WE PULLED INTO THE ENTRY WAY OF THE HOTEL. WE GOT OUT OF VEHICLE AND WERE GOING TO HAVE IT VALET PARKED FOR THE EVENING. BEFORE THE DRIVER COULD GET MORE THAN 7 FEET FROM WHERE WE WERE STANDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER DID NOT HIT ANYTHING, DID NOT JUMP A CURB, OR DO ANYTHING THAT SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WE HAD TO HAVE THE ESCAPE TOWED TO A DEALER IN BALTIMORE MARYLAND. THE DEALER STATED THAT ALTHOUGH NO DAMAGE WAS NOTED ANYWHERE ON THE SUV, FORD WOULD NOT WARRANTY THE REPAIRS AS THERE WAS SOME SORT OF IMPACT DATA IN THE COMPUTER. WE THEN WENT THROUGH OUR INSURANCE CARRIER, THEY SENT OUT AN ADJUSTER. THE ADJUSTER FOR STATE FARM ALONG WITH 2 FORD MECHANICS SEARCHED THE SUV TOP TO BOTTOM, FRONT TO BACK AND COULD NOT FIND ANY REASON OR VISIBLE DAMAGE THAT WOULD CAUSE THE AIRBAGS TO DEPLOY. SO STATE FARM IS NOT GOING TO COVER THE REPAIRS, AND UPON FURTHER CONVERSATIONS WITH FORD MOTORS, THEY STATE THAT THEY WOULD NOT COVER THE REPAIRS AND THERE WAS NO WAY TO APPEAL THEIR DECISION. I AM FILING A FORMAL COMPLAINT WITH YOU TODAY AS I FEEL THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT IF IT WERE TO OCCUR JUST 10 MINS EARLIER WHILE DRIVE 60 MPH ON INTERSTATE I 95. PLEASE NOTE THAT THE VEHICLE ONLY HAS 1128 MILES ON IT AT THE TIME OF THE INCIDENT. SHOULD YOU REQUIRE ADDITIONAL INFORMATION, I HAVE WRITTEN STATEMENTS FROM THE VALET DRIVE AT THE HOTEL, A STATEMENT FROM THE STATE FARM ADJUSTER STATING NO DAMAGE, PICTURES SHOWING SO DAMAGE, THE HOTLINE REQUEST DATA THE MASTER MECHANICS SENT TO FORD WITH THE DTC CODES. THANK YOU IN ADVANCE FOR YOUR TIME. *TR

Jan 13, 2010

2010 FORD Escape Problems & Complaints

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