2012 FORD Escape Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
593
Complaints Reported
Complaints by Component
STEERING
112 complaints
The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 MPH, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved DTC: B2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.
Oct 29, 2025
Driving at normal rate of speed, Power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.
Oct 11, 2025
The contact owns a 2012 Ford Escape. The contact stated that upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at the residence. The mechanic determined that the upper steering column shaft had detached. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
Oct 07, 2025
In other year models the power steering sensor has been under recall. I have a 2012 ford escape. That randomly the power steering does out this part has been replaced twice with no ultimately fixing the issue. It’s so dangerous when your driving 75 on the highway and the power steering goes out and the power heel jerks from your hands and you almost run off the road or run someone else off the road.
Oct 01, 2025
Was driving approximately 35mph and the steering got extremely difficult. Was able to get car safely off street. Turned car off, restarted car and steering was back to normal. Haven’t had problem since this one time. Called local dealer about electric steering and was told it was not in previous recall group of vehicles.
Sep 14, 2025
+ 107 more complaints for this component
FUEL/PROPULSION SYSTEM
99 complaints
Gas tank leaking fuel around the joint where the fuel filler hose connects to the tank. It is NOT leaking at the hose connection but is leaking where the fitting connects/enters the tank.
Aug 12, 2025
It just started leaking fuel about a month ago and never stops
Aug 12, 2025
12/3/2020 Recall 16S41-Fuel Delivery Module Flange Replacement was performed on vehicle at Ford Dealership. Upon starting the vehicle, I noticed a long crank & engine light was on. Technician advised the issue would resolve itself in a few days. It did not. 12/16/2020 Returned to Ford Dealership for for diagnostic of long crank & engine light. Techs determined there was a defect in the hose. According to them, they replaced the faulty part and issue was fixed. It was not. I was advised again, after some time the issue would be resolved. It was not. 05/5/21 Returned to Ford Dealership for diagnostic & repair of same. Techs advised they replaced a clamp, and that the fuel delivery module installed was defective(again) causing a leak down. They refused liability and advised I needed the fuel pump replaced at my own expense($628). I declined.
Jul 21, 2021
AFTER THE FUEL LINE RECALL WAS REPAIRED IN 2020 THE ENGINE STUTTERS BEFORE IT CRANKS COMPLETELY. I REACHED OUT TO FORD AND THE ONLY THING THEY DID WAS OFFER 20 DOLLARS OFF THE DIAGNOSTIC FEE AT THE DEALERSHIP.
Apr 11, 2021
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK FUEL INTAKE LID INDICATOR ILLUMINATED INTERMITTENTLY AFTER FILLING THE VEHICLE WITH FUEL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Jan 02, 2020
+ 94 more complaints for this component
STRUCTURE
41 complaints
The contact owns a 2012 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle pulled to the right while stopping. The vehicle was taken to an independent mechanic, who determined that the passenger's side engine cradle subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 75,000.
Aug 01, 2024
Was informed by my mechanic that the subframe has rusted out and is a safety issue. There is also excessive rust for the car's age and level of maintenance in the rear wheel wells.
Feb 07, 2024
The contact owns a 2012 Ford Escape. The contact stated that there was a hole in the sub frame cradle due to rust. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 88,000.
Oct 13, 2023
The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed, there was a loud abnormal sound coming from the passenger’s side of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with rusted and fractured mounts; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.
Jul 27, 2023
Excess Rust on both rear fenders in matching pattern. I've seen this exact issue on other Ford Escapes and there are many reports about it.
Feb 27, 2023
+ 36 more complaints for this component
POWER TRAIN
32 complaints
The contact owns a 2012 Ford Escape. The contact stated that while the vehicle was parked, the gear shifter was shifted into drive however, the gear shifter failed to respond as intended. The contact stated that after several attempts, the gear shifter responded as needed. The vehicle was driven to the residence. The vehicle was then taken to an independent mechanic however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall with a similar failure; however, the VIN was not included in the recall. The failure mileage was approximately 65,000.
Jun 13, 2024
After starting the vehicle for the first time that day, the vehicle was driven 4 miles. When attempting to shift the center console shifter into the PARK position, the shifter was unable to fully move into the PARK position as it was blocked from transiting through the REVERSE position. The vehicle could only fully reach the NEUTRAL position from DRIVE position. After a few more attempts to move the shifter later the shifter was able to fully reach the PARK position. Subsequent attempts were inconsistent. In one case, the shifter showed PARK but when driver released the foot brake, the vehicle starting rolling backward in reverse (it was determined to be engaged in REVERSE). The issue was resolved by installing a new SHIFTER CABLE fitting at the transmission. The small two-piece plastic fitting that attaches (snaps on and then adjusts/locks) the cable assembly (part number AL8Z-7E395-A) to the transmission Manual Control Lever Ball Stud was loose and likely worn. Before installing the new snap on plastic fitting , attempts were made to adjust the original cable plastic fitting without success. Note that subsequent model years 2013 - 2019 had a similar failure result (Safety Recall 22S43).
Aug 06, 2023
Torque converter lock up issues from friction. Many issues and FORD will not repair assistance or recall. It about stalls on highway and acceleration into traffic. Many reports but not action. Been waiting on parts. Goes in shop 9/12/22 for $1,800 repair
Aug 18, 2022
The contact owns a 2012 Ford Escape. The contact stated that while shifting out of park(P) into drive(D), the vehicle started jerking. The contact kept the brake pedal depressed and shifted back to park(P) before attempting to shift to drive(D) again. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the PIN needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Jun 16, 2022
The contact owns a 2012 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle failed to shift from 2nd to 3rd without force. The contact also stated she had to depress the accelerator pedal for the vehicle to change gear. There was no warning light illuminated. The vehicle was taken to the local dealer and diagnosed with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 46,236.
Jun 16, 2022
+ 27 more complaints for this component
VEHICLE SPEED CONTROL
27 complaints
I recently purchased a 2012 ford escape, and the engine runs loud, and after researching, I feel that the throttle body is not in working condition. I looked up recalls on this vehicle and there is an incomplete throttle body repair/replace open recall, but when I looked it up via NHTSA it said no recalls. I would like this issue resolved. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jul 23, 2022
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE CONTACTS HUSBAND WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY WITH FORCE AND THE BRAKE PEDAL WAS DEPRESSED IN THE ATTEMPT TO STOP THE VEHICLE. THERE WERE NO WARNING LIGHTS. THE VEHICLE DID A ONE EIGHTY DEGREE TURN AND CRASHED INTO A PARKED VEHICLE IN THEIR DRIVEWAY WHERE THE VEHICLE CAME TO A STOP. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE DRIVER SUSTAINED SHOULDER INJURIES AND WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. DURING THOSE FAILURES, THE CONTACT SUSTAINED INJURIES TO THE NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS CONCERNED DUE TO THEIR GRANDDAUGHTER BEING IN THE VEHICLE OFTEN TIMES AND THERE WOULD BE SEVERE INJURIES IF THE FAILURE WERE TO OCCUR WHILE SHE WAS IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Nov 25, 2019
I EXPERIENCED UNINTENDED ACCELERATION WHILE DRIVING MY 2012 FORD ESCAPE ON JULY 7, 2018 WHILE DRIVING IN MY NEIGHBORHOOD. I WAS UNABLE TO CONTROL THE SPEED OF THE VEHICLE BY USING THE BRAKES AND CRASHED INTO A NEIGHBOR'S MAILBOX. I FINALLY SHUT OFF THE CAR TO MAKE IT STOP.
Jul 29, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL TO SLOW DOWN THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS UNABLE TO OFFER ASSISTANCE OR SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Jun 07, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. AFTER PULLING INTO A PARKING SPACE, THE ENGINE UNEXPECTEDLY REVVED VERY HIGH BEFORE THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD AND CRASHED INTO A TREE. DURING THE TIME OF THE INCIDENT, THE CONTACT'S FOOT WAS POSITIONED ON THE BRAKE PEDAL. NO INJURIES WERE REPORT AND NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (TED BRITT FORD IN FAIRFAX, VA) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT. THE FAILURE MILEAGE WAS 50,000.
Nov 22, 2017
+ 22 more complaints for this component
UNKNOWN OR OTHER
25 complaints
My 2012 Ford Escape has a critical HVAC defect that impairs defrost performance and poses a serious safety risk. Specifically, the desiccant bag within the A/C system’s dryer appears to break down over time, releasing particles into the system. This causes clogging and malfunction of the thermal expansion valve (TXV) and other components, ultimately preventing the system from producing cold, dry air necessary to clear interior windshield fog and maintain visibility. This is not a maintenance issue or a wear-and-tear problem. The desiccant bag is a sealed internal component, and its disintegration appears to be the result of a design or manufacturing defect. I have personally replaced key components (including the TXV and dryer) multiple times, yet the problem persists. Each time, the system works temporarily, then begins to fail again. Inspection of previously replaced components reveals no external cause of failure. In Florida’s climate, where humidity is high and sudden rain is common, a functioning defroster is essential for safety. Without adequate cooling and dehumidification, the windshield fogs up quickly and cannot be cleared. This creates a serious and unpredictable visibility hazard during everyday driving, especially during morning commutes or in wet weather. Despite the apparent systemic nature of this problem and numerous online reports of similar issues in Ford Escape models of this era, Ford has not issued a recall or technical service bulletin. A recall should be considered due to the direct impact this issue has on driver visibility and safe vehicle operation.
Jul 28, 2025
Latch/hinge on rear tailgate glass has corroded and broken allowing for potential for glass to fall off. Corrosion has taken place over the last few years. Completely broken on 06/17/2022.
Jul 05, 2022
4 times soon after starting car my steering wheel locked up. Had to stop car,shut off, restart and then steering was fine. If this happened while i was further along this could have caused an accident. Will be setting up appointment when i get my next job schedule so i know when to bring it in. I had a rubbing noise in the steering when i turned left about a month ago had brought it in, but they heard nothing and found nothing. Vehicle has not been inspected by manufacturer insurance etc. Did pass MA state inspection this summer. No warning lights, messages etc. This first happened after i accidently leaned on my pocketbook with my keys in it and the remote start turned my car on. I went to go out to my car, realized it was running( i never use this feature)put my key in and drove off. As i went to go out of my street steering wheel locked up. Shut off car, restarted and sthen steering was fine.Happened beginning of Nov.2021
Dec 02, 2021
The contact's mother owns a 2012 Ford Escape. The contact stated while her mother was at a standstill at a stop sign, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The driver towed the vehicle to the local dealer, where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 64,500.
Nov 12, 2021
WHERE THE SUNGLASS HOLDER IN THE VISOR IS: IT POURS IN WATER EVERY TIME IT RAINS. WATER STAINS ON VISOR & HEADLINER. GETS THE SHIIFTER CONSOLE WET; WITH POOLS OF WATER IN CUP HOLDERS & SOAKS DRIVERS SEAT. VEHICLE IS PARKED WHEN IT HAPPENS. IT HAS MOON ROOF - SO I CHECKED THAT & ITS COMPLETELY CLOSED.WHEN THIS HAPPENS. THIS HAPPENS EVERY RAIN STORM. CONCERNED IT WILL FREEZE AS THE WEATHER GETS COLDER & CAUSE MORE DAMAGE TO INCLUDE WINDSHIELD FRACTURE.
Oct 23, 2020
+ 20 more complaints for this component
ENGINE
21 complaints
Oil engine leak .. clicking sound from the front wheels when turning ..
Jun 12, 2023
The contact owns a 2012 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact pulled over and restarted the vehicle and the vehicle drove as designed. The contact stated that the “Stop Safely Now” message was displayed. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 200,000.
Mar 14, 2023
The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle would inadvertently stall. The contact stated that the check warning light would illuminate. The vehicle was taken to a local mechanic where it was diagnosed with needing throttle body link replaced but the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 85,000.
Dec 21, 2021
The contact owns a 2012 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who attempted to repair the failure however, the failure recurred. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Aug 02, 2021
LOUD TICKING NOISE COMING FROM ENGINE AT IDLE AND WHILE DRIVING. SOUNDS AS THOUGH VALVES OR ENGINE COULD BE CRACKING.
Aug 21, 2019
+ 16 more complaints for this component
FUEL SYSTEM, GASOLINE
20 complaints
The contact owns a 2012 Ford Escape. The contact stated that the vehicle was included in NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) and the vehicle was repaired under the recall. The contact stated that after the vehicle was repaired, the vehicle would only start after several attempts. The vehicle was returned to the dealer, who acknowledged that the clamp for the Fuel Delivery Module (FDM) flange was not properly placed, and the issue was corrected. The contact stated that the failure persisted while attempting to start the vehicle the following morning. The contact stated that there was an abnormal burning fuel odor entering the cabin of the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.
Apr 09, 2025
The contact owns a 2012 Ford Escape. The contact stated that the odor of fuel was present inside and outside of the vehicle. Upon inspection, leaking fuel was discovered coming from the fuel tank on the rear driver’s side of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was previously serviced under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.
Feb 14, 2023
The contact owns a 2012 Ford Escape. The contact stated that after refueling and parking the vehicle in his driveway, he noticed gasoline leaking from the rear driver's side of the vehicle. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
Nov 30, 2022
The contact owns a 2012 Ford Escape. The contact stated that there was an abnormal fuel odor detected around the vehicle. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact related the failure to NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact was concerned the vehicle might catch on fire. The approximate failure mileage was 24,400.
Sep 16, 2022
The contact owns a 2012 Ford Escape. The contact stated that the fuel delivery module had expanded and leaked fuel while refueling. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery system was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. After checking the VIN, the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V777000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 16,000.
Aug 27, 2021
+ 15 more complaints for this component
AIR BAGS
13 complaints
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING A CORNER DURING RAIN WEATHER CONDITIONS, THE VEHICLE SLID OFF THE ROAD CAUSING THE CONTACT TO CRASH INTO A TELEPHONE POLE, SLID INTO A DITCH, AND A CORNFIELD. THE WINDOWS ON THE FRONT DRIVER, BOTH REAR PASSENGER, AND REAR WINDSHIELD ALL SHATTERED. NONE OF THE AIR BAGS DEPLOYED. THERE WERE INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE FOR A PICKUP FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS CONTACTED AND SUGGESTED TO SPEAK TO AN INSURANCE ADJUSTER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 31,000. *PM *DL
Aug 12, 2019
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEFT AND RIGHT WRISTS, BACK, RIGHT KNEES, RIGHT ANKLE AND THE RIGHT FOOT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Feb 13, 2018
MY SON WAS IN AN ACCIDENT. FRONT END OF VEHICLE. THE AIR BAG NEVER WENT OFF. BUT THE SEATBELT LOCKED. THE AUTO REPAIR SHOP WAS DUMBFOUNDED AT WHY IT DIDN'T GO OFF. SO AM I.THE SEATBELT AND AIRBAG LIGHTS WERE ON ON THE DASH AFTER THEY FIXED IT. THAT'S HOW WE FOUND THAT THE SEATBELT LOCKED. I COULDN'T GET IT AROUND ME TO GO HOME. THEY THEN REPLACED THE COMPUTER. THE CAR STILL DOESN'T SEEN CORRECT. BUT, HOW DO I KNOW THAT IN THE FUTURE THERE IS AN ACCIDENT WITH THE VEHICLE AND IT DOESN'T GO OFF AND I GET KILLED. MY SON WAS MOVING ON A CITY STREET WHEN THIS VERY YOUNG GIRL WITH A RESTRICTED LICENSE ABRUPTLY STOPPED. MY SON HIT HER. MY SON NOW OWNS THE VEHICLE. I'M MORE CONCERNED THAT I GAVE HIM A CAR THAT IS A HAZARD.
Nov 08, 2017
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A TRUCK. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED AND THE SIDES WERE BENT OUTWARD. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CONTACT RECEIVED CHEST INJURIES, BUT NO MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Jul 15, 2016
DRIVER OF VEHICLE HAD A SEIZURE WHILE DRIVING. HE HIT THE BACK OF A STOPPED VEHICLE GOING APPROX. 45-50 MPH, WHICH THEN HIT ANOTHER VEHICLE, AND THE DRIVER KEPT DRIVING BECAUSE HE WAS STILL NOT ALERT. THE AIRBAGS ON HIS 2012 FORD ESCAPE NEVER DEPLOYED. ON IMPACT, EVEN WITH HIS SAFETY BELT ON, HIS CHEST HIT THE STEERING WHEEL CAUSING HIM TO HAVE A BROKEN STERNUM AND SEVERAL FRACTURED RIBS.
Jul 01, 2016
+ 8 more complaints for this component
SEAT BELTS
11 complaints
The contact owns a 2012 Ford Escape. The contact stated that when he arrived to work and was attempting to exit the vehicle, the driver’s side seat belt failed to unlatch after several attempts. There were no warning lights illuminated. The contact stated that he leaned the seat backward and crawled out of the seat. The vehicle was not diagnosed nor repaired. The contact also stated that the hatchback also would not close securely. The contact stated that he disassembled the hatchback and attempted to repair the locking mechanism. The contact stated he was able to close the hatchback, but the hatchback would no longer open. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 75,000.
Aug 27, 2021
TL* THE CONTACT OWNED A 2012 FORD ESCAPE. THE CONTACT STATED THAT HER HUSBAND WAS DRIVING AT 20-35 MPH, WHEN HE CHOKED ON FOOD AND PASSED OUT, WHICH THEN CAUSED THE VEHICLE TO HIT A TELEPHONE POLE. THE CONTACT STATED THAT SHE WAS SEATED IN THE FRONT PASSENGER SIDE SEAT AND THE SEAT BELT DID NOT TIGHTENED TO STOP HER FROM GOING FORWARD TOWARDS THE DASHBOARD DURING THE COLLISION. THE CONTACT AND HER HUSBAND RECEIVED MEDICAL ATTENTION AND WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE DEALER CAR-MART OF NORTH LITTLE ROCK (6601 WARDEN RD, SHERWOOD, AR 7212) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
May 10, 2021
THE PASSENGER FRONT SEAT KEEPS LOCKING AND MAKES IT SO YOU CAN'T MOVE AND THE ONLY WAY TO GET IT TO RELEASE IS BY UNDOING THE SEATBEAT.
Jan 03, 2020
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT LATCH FAILED TO LOCK AND SECURE THE SEAT BELT BUCKLE. THE CONTACT CALLED CORWIN FORD (LOCATED AT 3241 SOUTH GLENSTONE, SPRINGFIELD, MO 65804, 877-962-2371) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-25127436. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Dec 16, 2019
THE FRONT PASSENGER SEAT BELT KEEPS KICKING UP AND WHEN IT DOES IT DOESN'T LET YOU MOVE.
Dec 08, 2019
+ 6 more complaints for this component
SERVICE BRAKES
10 complaints
The contact owns a 2012 Ford Escape. The contact stated that while pulling into a parking space the vehicle suddenly accelerated hitting a parking sign causing it to fall and hit another vehicle. Then the vehicle crashed into another parked vehicle. The vehicle's passenger side of the bumper and headlight had been damaged. The vehicle was able to be steered in another direction while the brake pedal was aggressively pressed causing the vehicle to come to a stop. The air bags did not deploy. The vehicle that the parking sign fell onto had received paint damage on the hood of the vehicle and the parked vehicle's bumper had detached from the vehicle. There were no injuries. No medical attention was needed. A police report was filed. The The vehicle was towed to an independent mechanic where it was diagnosed that the throttle body had failed. The mechanic had shared that the vehicle was included in a TSB (ID number unknown). The contact had called the dealer and was informed that the vehicle was no longer covered under the TSB due to the time duration at which it was active had since passed. The vehicle had been repaired by the mechanic. The vehicle was taken to the dealer where the diagnosis was confirmed and the throttle body was repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
Aug 28, 2024
2012 Ford Escape-while driving the red triangle brake indicator warning light comes on as well as the check brake system indicator light, it beeps and the car feels like it doesn't want to stop at times. This has intermittently been happening and the warning lights seem to reset once the car is turned off and restarted. I took the car in for service and had new tires and brakes put on. The light indicator and braking issue problem did not resolve. Intermittently, you press the brake and it comes to a partial stop then pushes out further and doesn't always stop as it should. On 5/9/2023, I was approaching a stop sign and experienced complete brake failure and was in an accident. Was going around 15-20 mph, the indicator lights came on, the car slowed and then the brake pedal went all the way to the floor and then the car would not stop. I called the mechanic that put the new brakes on and took the car in again for service, he suggested that I take it to another shop. I took the car to the suggested mechanic and they replaced the brakes, rotors, and brake lines. The indicator lights still kept coming on even on the way home from the mechanics shop. I drove right back and they could not find the issue/no codes. On 11/6/2023, while driving at approximately 20 mph, I experienced another complete braking failure. I was leaving the parking lot, suddenly the ABS warning and brake warning indicator light came on and the brakes did not work at all, the pedal went all the way to the floor. I managed to pull off the road and into a parking lot and pulled the emergency brake to stop the car. The second incident was 11/6/2023 and there was no crash, the vehicle was towed. Contacted Ford Dealership-stated there were no recalls on the vehicle. Can supply service records if needed.
Nov 07, 2023
Brake system light warning on every time I drive. Was told there was a recall for 2014 Escape but not 2012. Was told the anti-lock brake system computer has a malfunction.
Jun 25, 2023
The caliber on our front wheel drive 2012, right wheel of the Escape overheated and locked up almost causing an accident. After taking it to be repaired (this time not a Ford dealer), the mechanic said the caliber got so hot that it melted the brake pad. The cost of repair is $900. Our brakes were installed and guaranteed by Tri-County Ford. This situation could have easily cause a serious accident or a car fire and caused bodily harm or worse. Our current mechanic said this is a common problem with our year (2012) Escape. Ford Motor Company needs to address this issue.
May 03, 2022
WITHIN THE PAST 2 YRS THE ABS HAS GONE OUT COMPLETELY ON 3 DIFFERENT OCCASIONS. HAD TO COAST TO A STOP. VERY DANGEROUS AND TRAUMATIZING...
Jul 23, 2020
+ 5 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE
10 complaints
TAKATA RECALL, MY CAR FORD ESCAPE 2012 ENGINE STALL/DIES WHILE DRIVING , ALMOST ON DAILY BASES NOW, AT ANY TRAVEL POINT AT ANY ROAD. CHECK ENGINE LIGHT CAME OUT BUT NOW GOES. I TOOK THE PHOTO(JUST IN CASE TO PROVE IT) AND DIAGNOSTIC SCANNER PRINTOUT THE THROTTLE BODY NEEDS TO BE ADDRESSED . I READ THAT THIS VEHICLE HAS AN EXTENDED WARRANTY FOR THIS PART UP TO 10 YEARS DUE TO DEFECT THROTTLE BODY . I WILL TAKE TO THE DEALER TOMORROW AND I WILL NOTIFY THEM TOO. THIS CAR HAS ONLY 43150 MILES ON IT AND NEEDS TO BE FIX DUE TO A DANGEROUS ENGINE STALLING . "I PURCHASED IT RECENTLY"
Nov 16, 2018
TL* THE CONTACT OWNED A 2012 FORD ESCAPE. WHILE DRIVING 5 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND IT ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT'S FOOT WAS NOT ON THE ACCELERATOR PEDAL AT THE TIME OF THE FAILURE. AS A RESULT, THE VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES. THE DRIVER'S AIR BAG DEPLOYED, BUT THE PASSENGER AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DIAGNOSED AS A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Nov 28, 2017
THIS IS AN ONGOING ISSUE WHILE DRIVING THE ENGINE SUDDENLY REDUCES SPEED CAUSING THE CAR TO STALL! AT ANY GIVEN TIME, THE CAR STALLS IN THE MIDDLE OF THE ROAD OR HIGHWAY AND WHILE HOLDING UP TRAFFIC, I TURN THE IGNITION SWITCH AND THE CAR RESUMES. THIS IS A SAFETY ISSUE AND MUST BE RECALLED AND REPAIRED IMMEDIATELY!
Oct 03, 2017
ENGINE...SIGNIFICANT NOISE AND VIBRATION WHEN STATIONARY. I WAS TOLD FROM THE DEALERSHIP THAT I WOULD NOT FIND THIS AFTER I DROVE THE VEHICLE AROUND FOR AWHILE; DUE TO BEING IN THE GARAGE AND MOISTURE. SEED CONTROL...SUDDEN LOSS OF POWER WHILE DRIVING ON INTERSTATE BETWEEN 60- 65 MPH. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP THEY SAID THEY COULD FIND NOTHING WRONG, SENT A MECHANIC OUT TO RIDE WITH ME IN THE VEHICLE AND EXPLAIN WHAT HAD HAPPENED I WAS ADVISED TO COME BACK AGAIN IF IT HAPPENS AGAIN. I SAID I FELT UNSAFE AND FELT AFRAID TO DRIVE THIS VEHICLE. THE DEALERSHIP HAD ME DRIVE ANOTHER "SAME" VEHICLE AND IT WAS JUST AS LOUD AT IDLE AND SEEMED NO BETTER. I LEFT IN MY VEHICLE UNSURE OF IT'S SAFETY AND PRAYED A LOT. I DO NOT DRIVE MUCH ANYWAY BUT LIMIT TRIPS NOW. I WANT TO BE SAFE. I WANT A SAFE VEHICLE.
Apr 17, 2016
THIS IS A CONTINUOUS ISSUE FIRST NOTICED A FEW MONTHS AGO WHEN I ALMOST CAUSED AN ACCIDENT ON VALENTINE'S DAY BECAUSE OF MY CAR. I WAS ON A RAMP ABOUT TO GET INTO TRAFFIC. THE HIGHWAY SPEED IS 75MPH AND IT WAS BUSY. I PUSHED THE GAS PEDAL TO ENTER THE HIGHWAY BUT MY CAR JUST STOOD THERE FOR ABOUT 3 SECONDS BEFORE IT FINALLY REGISTERED (THAT I PUSHED THE GAS PEDAL) AND SPED UP REALLY FAST. THIS CAUSED ME TO CUT OFF THE DRIVER ON THE INSIDE LANE BECAUSE MY CAR DIDN'T SPEED UP AS IT WAS SUPPOSED TO. I DRIVE TO WORK EVERYDAY ON THE HIGHWAY AND THIS HAPPENS ABOUT 4 TIMES A WEEK. THE OTHER PROBLEM, WHICH I TRIED TO DISMISS AS MY IMAGINATION BECAUSE THE CAR WAS JUST PURCHASED LAST YEAR WITH ONLY 3900 MILES ON IT, IS WHEN DRIVING IN TOWN ABOUT 30-35 MPH, THE ENGINE SEEMS TO STALL ON AND OFF FOR A COUPLE OF SECONDS, SORT OF LIKE WHEN SPEEDING UP AND SUDDENLY LET GO OF THE GAS, AS IF THERE'S NO POWER IN THE ENGINE.
May 15, 2015
+ 5 more complaints for this component
POWER TRAIN,ENGINE
9 complaints
WHILE DRIVING VEHICLE IT STARTED MAKING A LOT OF NOISE AND VIBRATING A LOT. CHECKED LUG NUTS AND FOUND ALL TIGHT. GOT UNDER VEHICLE AND FOUND THE RIGHT DRIVE SHAFT HAD COME APART. HAVE NEVER HAD ONE FAIL SUDDENLY LIKE THIS. HAD CAR TOWED TO FORD DEALER. UPON INSPECTION THE FOUND ONE OF THE MOTOR MOUNT BOLTS HAD BACKED ALL THE WAY OUT, A SECOND ONE HAD BACKED OUT A LITTLE AND BROKE, THE THIRD REMAINED TIGHT BUT HAD SHEARED OFF. THIS ALLOWED THE ENGINE TO DROP DROP AND DESTROYED THE DRIVE SHAFT. BOUGHT THIS VEHICLE NEW IN 2012. BOLTS HAVE NEVER BEEN LOOSENED DURING THIS TIME. DEALER HAS NO EXPLANATION AS TO WHY THEY WOULD COME LOOSE. MILEAGE AT TIME OF FAILURE WAS 85000.
Jun 22, 2016
WHILE CRUISING AT SPEEDS RANGING FROM 25 TO 55 MPH, CAR WILL SUDDENLY LOSE POWER, WITH RPMS DECREASING TO 1200-1500. DEPRESSING ACCELERATOR HAS NO EFFECT FOR 3-5 SECONDS, WHEN THE CAR WILL ACT NORMALLY. A SIMILAR PROBLEM IS NOTED AT RANDOM TIMES WHEN ACCELERATING UNDER LIGHT THROTTLE FROM A STOP OR WHEN APPLYING FULL POWER TO PASS ANOTHER VEHICLE ON THE HIGHWAY. THIS PRESENTS A DANGEROUS SITUATION WHEN THE CAR CANNOT BE RELIED UPON TO PERFORM NORMALLY. THE PROBLEM HAS NOT BEEN ISOLATED TO ANY SPECIFIC ENVIRONMENTAL OR OPERATIONAL CONDITIONS. THE PROBLEM WAS WORSE DURING THE FIRST 5,000 MILES, BUT CONTINUES LESS FREQUENTLY (VEHICLE HAS 40,000 MILES NOW). DEALER TECHNICIANS ARE UNABLE TO LOCATE ANY FAULTS.
Apr 12, 2016
CAR MAKES A JUMP WHEN ACCELERATING WAS TOLD THERE IS A EXTENDED COVERAGE ON THE THROTTLE BODY AND THAT ITS POSSIBLY THE THROTTLE BODY CAUSING THE JOLT, BUT FORD WILL NOT FIX UNDER THE EXTENDED COVERAGE RECALL UNTIL THE ENGINE LIGHT COMES ON. *TR
Oct 20, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: VERIFY CUST CONCERN, FIND THAT VEH SPINS OVER BUT WILL NOT START, INSTALL IDS & PERFORMED KOEO, ALL PASS. PERFORM RELATIVE COMPRESSION TEST, 80% LOSS 3,4. CORRECTION: PERFORM MANUAL COMPRESSION TEST. CYL 1-180, 2-175, 3-0, 4-0. PERFORM LEAKDOWN & PRESSURE TEST, FIND THAT INTAKE VALVES IN 3 & 4 ARE NOT SEALING. REMOVE VALVE COVER & INSPECT CAMSHAFTS, NO DAMAGE FOUND. SPIN VEHICLE OVER & VERIFY TIMING. FIND THAT CRANK PULLEY HAS BRACKET OUT & VEHICLE HAS JUMPED TIME. 51-1: REMOVE INTAKE, EXHAUST MANIFOLD, TIMING COMPONENTS & CYL HEAD. INSPECT AND FINDS THAT VALVES IN 3,4 HAVE CONTACTED PISTONS, NO DAMAGE FOUND ON PISTONS. INSTALL NEW HEAD GASKET, CYL HEAD BOLTS, 2 NEW DIAMOND WASHERS, ALL RELATED GASKETS & PERFORM TIMING PROCEDURE. ASSEMBLE VEHICLE, CHANGE OIL & FILL FL. 52-2 KOEO, PASS. ROER VEHICLE HAS DTC PO524. PERFORM PINPOINT TEST, REPLACE VCT SOLENOID, KOER ALL PASS. TEST DRIVE. VEHICLE RUNS PROPERLY AT THIS TIME. 51-5: CYLINDER HEAD GASKET- LEAKAGE (EXTERNAL LEAKS)- TEST. *TR
Jun 23, 2014
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 52*: TECH NOTES CLUTCH SLAVE CYLINDER IS LEAKING. CAUSE: VERIFY CONCERN, FIND THAT VEHICLE HAS CLUTCH FLUID LEAKING FROM INSIDE BELL HOUSING AREA. CORRECTION: REMOVE TRANS & INSPECT, FIND THAT SLAVE CYL IS SEEPING FLUID. INSTALL NEW SLAVE CYL & ADAPTER. ASSEMBLE VEHICLE, NO LEAKS FOUND INSIDE BELL HOUSING, BUT CLUTCH LIVE FROM MASTER CYL TO SLAVE CYL WILL NOT SEAL PROPERLY. INSTALL LINE, BLEED SYSTEM & RETEST, ALL PASS. 52-3: MANUAL TRANSMISSION SLAVE CYLINDER- HYDRAULIC CLUTCH - REPLACE. *TR
Jun 23, 2014
+ 4 more complaints for this component
ELECTRICAL SYSTEM
7 complaints
The contact owns a 2012 Ford Escape. The contact stated while the vehicle was idling in the restaurant drive thru line, the vehicle shut off and failed to restart. The vehicle was towed to the local mechanic who determined that the battery cable had failed and needed to be replaced. The battery cables were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 110,000.
Oct 31, 2023
THIS MORNING I WAS RUNNING SOME ERRANDS AND WAS APPROACHING A RED LIGHT AND AS I STARTED BRAKING MY ESCAPE STALLED. I COASTED OVER TO THE SIDE OF THE ROAD, PUT MY CAR IN PARK AND THANKFULLY I WAS ABLE TO START IT BACK UP. I CONTINUED TO DRIVE IN THE DIRECTION I WAS HEADING AND AFTER ABOUT 4 MINUTES MY CAR STALLED AGAIN. ALL TOGETHER MY ESCAPE HAD STALLED 6 TIMES IN A 5 MILE STRETCH, TWO OF THOSE TIMES WERE IN A BUSY INTERSECTION AND ONE OF THOSE TWO TIMES I WAS STUCK IN THE MIDDLE OF THAT INTERSECTION AS THE LIGHTS FACING THE OPPOSITE DIRECTION TURNED GREEN. MY CAR HAS ALWAYS BEEN WELL MAINTAINED BY THE DEALERSHIP SINCE THE DAY I HAD PICKED IT UP FROM THE LOT. MY CAR HAS NEVER BROKEN DOWN OR EVEN SHOWED ANY SIGNS OF MECHANICAL ISSUES UNTIL TODAY AND OF COURSE IT COULD NOT JUST HAPPEN ONE TIME OR IN A PLACE THAT WAS A LITTLE SAFER TO TRY AND PULL OVER. A COUPLE OF THE TIMES I DID NOT EVEN NOTICE THAT MY CAR HAD STALLED RIGHT IN THE MIDDLE OF THE ROAD UNTIL I HIT THE GAS AND NOTHING HAPPENED. KIND OF CRAZY HOW MY CAR WAS RUNNING PERFECT THIS MORNING AND BY THE AFTERNOON I WAS JUST A SITTING DUCK JUST WAITING TO GET REAR ENDED AND WITH NO PRE WARNING SIGNS THAT THERE WAS AN ISSUE WITH MY CAR UNTIL IT WAS TOO LATE. 2 TIMES I WAS STATIONARY WHEN IT STALLED AND THE REST OF THE TIME I WAS IN HEAVY TRAFFIC DRIVING ABOUT 55 MPH. THE FAULTY PART SEEMS TO BE THE THROTTLE BODY AND SOME VEHICLES WILL HAVE A SERVICE LIGHT ON AND PRODUCE ERROR CODES AND SOME OF THE VEHICLES WILL NOT HAVE A SERVICE LIGHT POP UP AND STILL HAVE THE SAME ISSUES WITH THE THROTTLE BODY AND GET THE SAME RESULTS AFTER IT IS FIXED. HOW CAN SOME VEHICLES HAVE A MAINTENANCE LIGHT ON WHEN THE ISSUES START OCCURRING WITH THE THROTTLE BODY AND OTHER VEHICLES NOT HAVE A MAINTENANCE LIGHT ON AND HAVE THE EXACT SAME PROBLEMS? SEEMS LIKE THERE MIGHT BE MORE ELECTRICAL ISSUES SHOWING UP IN THE ESCAPE SOON.
Oct 06, 2019
GOING DOWN THE ROAD, AND ALL THE SUDDEN MY GAUGES DROPPED, EXCEPT FOR FUEL. MY INITIAL REACTION WAS TO HIT THE GAS PEDAL TO SEE IF I'D LOST ENGINE POWER. I STILL HAD ENGINE POWER, THANKFULLY. SINCE THEN, W/O ANY WARNINGS THE GAUGES WILL DROP, AND ALL THE SENSOR LIGHTS WILL COME ON WHILE GOING DOWN THE ROAD. I WENT TO ADVANCED AUTO PARTS, AND HAD THEM TO PUT IT ON THEIR MACHINE TO SEE IF IT WOULD CODE. IT CODED FOR P-1602. BATTERY TESTED FINE. LOOKED UP ON YOU TUBE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM, AND FOUND THIS VIDEO. IN THE VIDEO IS EXACTLY WHAT IS HAPPENING TO MY 2012 ESCAPE WHILE DRIVING DOWN THE ROAD. HTTPS://WWW.YOUTUBE.COM/WATCH?V=M0ZZ0DFESSK LOOKING IN THE COMMENTS SECTION THE OWNER OF A 2010 ESCAPE, SAID THAT FORD REPLACED 3 INSTRUMENT PANELS, AND THE FACTORY FORD TECHNICIAN FINALLY FOUND THAT IT WAS COLD SOLDER JOINTS. IF YOU HIT THE DASH WITH YOU FIST, THE INSTRUMENT PANEL GAUGES COME BACK UP, SO SEEMS TO BE IN THE WIRING, NOT BATTERY RELATED. MILEAGE, AND INFORMATION CENTER, STILL HASN'T CAME BACK UP. THIS PROBLEM IS ON GOING, AND WAITING TO HEAR BACK FROM FORD IF THIS IS COVERED UNDER EXTENDED WARRANTY.
Apr 23, 2019
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES FAILED TO ILLUMINATE WHILE DRIVING DURING THE DAYTIME. HAWK FORD IN OAK LAWN, ILLINOIS REPLACED THE HEADLAMP CONTROL SWITCH, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. IN ADDITION, THE MANUFACTURER SUGGESTED THAT THE CONTACT FIND ANOTHER FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,850.
Jun 15, 2018
THE IGNITION ON THIS VEHICLE RANDOMLY WILL NOT WORK. THERE IS APPARENTLY A COMMONLY KNOWN ISSUE WITH THIS VEHICLES IGNITION SWITCH WITH IT FAILING TO ENGAGE AND START THE VEHICLE.
Oct 05, 2016
+ 2 more complaints for this component
VISIBILITY/WIPER
7 complaints
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW EXPLODED OUTWARDS FOR THE SECOND TIME. EACH TIME, THERE WERE NO SIGNS OF ANY VANDALISM. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS; THEREFORE, THEY COULD NOT ASSIST. THE GLASS COMPANY (SAFELITE) STATED THAT THE FAILURE OCCURRED WITH THE SAME YEAR, MAKE, AND MODEL VEHICLES. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,943.
Oct 16, 2019
BACK WINDOW SHATTERED IN GARAGE OVERNIGHT.
Dec 23, 2016
THE REAR WINDOW OF THIS FORD ESCAPE LEAKS CAUSING VISIBILITY ISSUES ON THE REAR WINDOW, MOISTURE COLLECTION IN CENTER BRAKE LIGHT, AND WATER RESIDUE IN/ON ELECTRICAL COMPONENTS IN REAR DOOR. BEGAN AT ABOUT 24,000 MILES. OUT OF WARRANTY WHEN ISSUE WAS TAKEN TO DEALERSHIP AT 39,000 MILES. ALL MILES WITHIN FIRST YEAR TO 18 MONTHS OF OWNERSHIP. THE WATER LEAVES STREAKS AND STAINING ON THE INTERIOR GLASS DURING HEAVY RAINS AND MELTING SNOW.
Nov 21, 2016
BACK WINDSHIELD LEAKS AND HAS BEEN SINCE 27000 MILES. *TR
Mar 25, 2014
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDOW BECAME SHATTERED FROM THE INSIDE OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT NO INFORMATION WAS PROVIDED TO THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Jan 09, 2014
+ 2 more complaints for this component
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
7 complaints
TWO PROBLEMS HERE. FIRST ONE IS AN ISSUE WITH THE THROTTLE BODY THAT I NOTICED A FEW YEARS AGO BUT I DON'T REMEMBER THE EXACT DATE I CALLED FORD REGARDING THIS. OCCASIONALLY, ESPECIALLY IN THE HOTTEST DAYS, WHEN I HIT THE GAS TO GET INTO TRAFFIC, MY CAR DOESN'T SPEED UP. IT JUST SITS THERE, WHICH HAS PUT ME IN MANY DANGEROUS POSITIONS WHERE I END UP PULLING UP IN FRONT OF A FAST MOVING CAR, BUT SINCE MINE FAILS TO SPEED UP EVEN IF I PUSH THE GAS PEDAL ALL THE WAY, THOSE CARS END UP ALMOST HITTING ME FROM BEHIND. AFTER ABOUT 5 SECONDS IT FINALLY TAKES OFF, SPINNING THE TIRES AND AGAIN PUTTING MYSELF AND OTHER DRIVERS AT RISK OF BEING HIT. THIS HAPPENS MORE OFTEN WHEN MY CAR IS ON A DOWNHILL STOP SIGN A FEW BLOCKS DOWN MY STREET WHERE I CAN ONLY GO LEFT OR RIGHT. I MERGE INTO TRAFFIC, BUT MY CAR JUST ROLLS INTO THE STREET WITH NO POWER IN THE GAS PEDAL FOR ABOUT 3-5 SECONDS. I NOTIFIED FORD AFTER GOING ONLINE TRYING TO FIGURE OUT WHAT IS WETTING WITH MY CAR, AND FINDING OUT THAT THERE IS A KNOWN ISSUE WITH CERTAIN 2012 MODELS, INCLUDING MY CAR BASED ON THE VIN #. THEY ASKED ME TO TAKE MY CAR TO A DEALER BUT SAID THEY WOULD NOT BE RESPONSIBLE FOUR ANY OUT OF POCKET CHARGES. THE DEALER SAID THEY NEEDED AN OFFICIAL LETTER FROM THE MANUFACTURER IN ORDER TO NOT INCUR ANY FEES. BUT NEITHER FORD OR CARMAX EVER NOTIFIED ME WITH ANY ACTUAL DOCUMENTATION, WHICH MADE ME WEARY TO TAKE MY CAR TO THE DEALER. THE SECOND ISSUE IS THAT I HAVE NOTICED A GASOLINE SMELL IN MY CAR FOR ABOUT 2 YEARS NOW, IT'S VERY RANDOM AND HAPPENS ABOUT ONCE OR TWICE A MONTH. I ATTRIBUTE IT TO DRIVING PAST A GAS STATION OR A SEMITRUCK ON THE HIGHWAY OR JUST NORMAL FOR CARS TO SMELL OF GASOLINE SOMETIMES. THE SMELL ONLY SEEMS TO LAST ABOUT 30 SECONDS.
Feb 15, 2019
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Feb 17, 2017
WHILE TRAVELING AT APPROXIMATELY 20 MPH, THE ENGINE SEEMED TO DROP TO A "SURGING" IDLE AND MANUAL THROTTLE CONTROL WAS LOST. THE DASH, AT THIS POINT, INDICATED THE CHECK ENGINE "WRENCH" LIGHT AND THE RPM INDICATOR SEEMED TO BOUNCE BETWEEN 300 TO 1000 RESPECTIVELY. AFTER PULLING TO THE SIDE OF THE ROAD, I TURNED THE VEHICLE OFF AND RESTARTED. THE VEHICLE THEN, RESPONDED NORMALLY WITH NO TROUBLE CODES INDICATED ON DASH. CODE READER: P2111. THIS VEHICLE IS OFFICIALLY USED FOR FIRE RESPONSE THROUGH MUNICIPAL 911 SERVICES.
Sep 03, 2015
I RECEIVED THE FOLLOWING FROM FORD BUT CAN NOT FIND IT IN YOUR DATABASE FOR MY VEHICLE. IS THERE A RECALL OR NOT FOR MY VEHICLE? VIN: [XXX] FSA TITLE: ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03 A RECALL IS AN ACTION BY THE COMPANY TO REMEDY A SAFETY CONCERN RELATED TO A VEHICLE DEFECT OR REGULATORY REQUIREMENT. IT MAY REQUIRE THAT YOU RETURN YOUR VEHICLE TO THE DEALER FOR SERVICE. IF YOUR VEHICLE IS NOT AFFECTED, IT MAY BE BECAUSE IT WAS BUILT AT A DIFFERENT TIME OR USING A DIFFERENT PART THAN THE AFFECTED VEHICLES. BE ADVISED THAT THIS SYSTEM TRACKS SAFETY AND EMISSIONS RECALLS FOR WHICH VEHICLES ARE SUBJECT TO REPAIR IN THE UNITED STATES. THE INFORMATION PROVIDED IS SUBJECT TO CHANGE AND UPDATE. THERE MAY BE TEMPORARY DELAYS IN UPDATE OF INFORMATION ON THIS SITE DUE TO A NUMBER OF FACTORS. FOR THE LATEST INFORMATION REGARDING THE STATUS OF YOUR VEHICLE OR ANY RECALL PROGRAM OF FORD MOTOR COMPANY, PLEASE CONTACT YOUR LOCAL DEALERSHIP DIRECTLY OR THE CUSTOMER RELATIONSHIP CENTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 25, 2015
VEHICLE CUTS OUT WHILE DRIVING - NO GAS PRESSURE - ENGINE RUNNING, PEDAL TO FLOOR, NO REV., OR EXCESSIVE REV WHILE DRIVING. ADVISED BY ASE MECHANIC - THROTTLE BODY NEEDS REPLACED. *TR
Jun 20, 2014
+ 2 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
7 complaints
I WAS DRIVING HOME FRIDAY AFTERNOON WHEN MY CAR SUDDENLY STARTED TO CHOKE DOWN. I WAS NOT GOING MORE THAN 25 MPH BECAUSE I HAD JUST RECENTLY DROVE OVER A SPEED BUMP. I LOST ALL POWER AND WAS UNABLE TO ACCELERATE. I CRUISED OVER TO THE SIDE OF THE ROAD AND PUT MY CAR IN PARK. I NOTICED A WRENCH LIGHT COME ON AND I THEN TURNED THE CAR OFF. ONCE I HAD SOMEONE THERE TO FOLLOW ME HOME, I CRANKED MY CAR BACK UP AND DROVE VERY SLOWLY THE REST OF THE WAY(3 MILES MAX) TO MY HOUSE. THE CAR DID TAKE A FEW EXTRA SECONDS TO CRANK BUT SEEMED TO DO FINE ON THE TRIP HOME. WE TOOK IT TO THE DEALERSHIP FIRST THING THE NEXT MORNING AND THEY ARE SUPPOSED TO RUN A DIAGNOSTIC TEST ON IT SOMETIME TODAY.
Aug 30, 2016
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SWITCH GEARS WITHOUT WARNING. AS A RESULT, THE VEHICLE HESITATED AND ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 06, 2014
FORD ESCAPE LOST SPEED AND WAS MANUEVERABLE AT IDLE SPEED ONLY. REPAIR WRENCH LIGHT CAME ON. PUT HAZARD LIGHTS ON AND PULLED INTO NEARBY PARKING LOT AFTER ALMOST GETTING RUN IN TO BY ANOTHER CAR WHO DID NOT SLOW DOWN IN RESPONSE TO HAZARD LIGHTS. TURNED CAR OFF AND ON AGAIN. PROBLEM WAS CORRECTED. IN DRIVING TO DEALERSHIP FOR CHECK, THE CAR STALLED OUT/ENTERED LIMP HOME MODE 2 MORE TIMES. COMPUTER UPDATE DONE. CAR STILL HAVING ENGINE SURGES MULTIPLE TIMES ON WAY HOME. BROUGHT TO SECOND DEALERSHIP WHICH SAID FIRST DEALER MADE COMPUTER ADJUSTMENTS INCORRECTLY. AWAITING PICKUP OF CAR FOR 2ND TIME TO SEE IF CORRECTED. DEALERS REFUSING TO REPLACE THROTTLE BODY AT THIS TIME. *TR
Aug 06, 2014
2 MONTHS PRIOR TO THIS DATE, I WAS GOING HOME, 50MPH MERGING TOWARDS ANOTHER LANE WHEN THE CAR, ALL OF A SUDDEN, BEGAN SHAKING AND THE ACCELERATION SLOWED DOWN TREMENDOUSLY. I THOUGHT I WAS GONNA STALL SO I DECIDED TO PUSH MY HAZARD LIGHTS AND PARKED ON THE RIGHT SHOULDER AND TURNED OFF THE ENGINE. IT WAS TRAFFIC TIME, BUT LUCKILY I WAS NOT HIT. A MINUTE LATER, I TURNED ON THE ENGINE AND DROVE, AND I WAS ABLE TO GET HOME. ON APRIL 1, 2014, I WAS DRIVING TO WORK ON I-5, SAN DIEGO, CA GOING 60, I HEARD A THUD, AND WHEN I LOOKED AT THE DASHBOARD, THE WRENCH LIGHT WAS ON. IN HEAVY TRAFFIC WITH MY HAZARD LIGHTS ON I WAS ABLE TO COAST VERY SLOWLY TO THE RIGHT, NARROW SHOULDER AND TURNED OFF THE ENGINE. EVERY DRIVER BEHIND ME WAS SO MAD, BLOWING THEIR HORN. A MINUTE LATER, I TURNED THE ENGINE BACK ON AND LEFT. I ARRIVED AT WORK VERY UPSET, DISTURBED, AND STILL A BIT SHAKING. I COULD HAVE CAUSED A MAJOR PILE-UP, AND PERHAPS I COULD HAVE BEEN IN SEVERELY INJURED. THAT AFTERNOON, WHEN I DROVE HOME, I TOOK THE INLAND STREET TO BE A LITTLE SAFER. AND LO AND BEHOLD, THE WRENCH LIGHT CAME ON AGAIN. SO WITH MY HAZARD LIGHTS ON, I QUICKLY PARKED THE CAR AND TURNED OFF THE ENGINE. THEN I PROCEEDED DRIVING HOME WITHOUT ANY PROBLEMS. I HAVE NOT BROUGHT MY CAR TO THE DEALER YET BECAUSE I WANT TO ENSURE THE PROBLEM IS COVERED BY MY WARRANTY. ON APRIL 8, 2014, I WILL DRIVE MY CAR TO PERRY FORD IN NATIONAL CITY, CA. I ALSO CALLED CUSTOMER SATISFACTION PROGRAM TWICE, AND I HOPE THEY COULD RELAY MY MESSAGE TO THE DEALER I WAS GOING TO DRIVE MY CAR TO FOR REPAIR. IN GOOGLE, NUMEROUS COMPLAINTS MENTIONED THE EBT, AND I'M SURE IT'S THE PROBLEM. I AM A 67 YEAR OLD DRIVER WHO NEEDS THE SAFEST CAR TO DRIVE TO WORK ON THE FREEWAY, MONDAY TO FRIDAY. *TR
Apr 07, 2014
I WAS DRIVING THE CAR, CAME TO A STOP SIGN, STOPPED AND PROCEEDED TO PRESS GAS AND TURN INTO LANE. THE CAR JUMPED FORWARD AND ALMOST STALLED. IT DID NOT STOP RUNNING HOWEVER IT WOULD ONLY MOVE APPROX 1 MPH. JUST ENOUGH TO PULL OF ROAD AND PARK. WHEN I RESTARTED, THE ENGINE WAS SHAKING. WHEN IN LOW GEAR, THE CAR WOULD JUMP FORWARD AND STOP, JUMP FORWARD AND STOP. IN DRIVE, IT WOULD ONLY GO 1 MPH.I TOOK CAR TO FORD AND THEY SAID IT WAS THE THROTTLE BODY POSITION SENSOR AND THAT IT WASN'T COVERED UNDER THE DRIVE TRAIN/POWER TRAIN WARRANTY AND WOULD COST ME $520. *TR
Dec 30, 2013
+ 2 more complaints for this component
SUSPENSION
6 complaints
Took my mothers car to the Ford dealership for inspection. Upon inspection the mechanic told us that the subframe is rotted out and that it is not safe to drive which is why there was issues with steering and tire leaning due to control arm coming off subframe. This vehicle has been taken care of through out the years. My 70 year old mother could have been seriously injured if not dead. Never have i seen a sub frame rot like that on a car unless it was sitting for many years. Now the dealership wants 3,000 dollars to replace sub frame.
Oct 16, 2025
I have had a multitude of issues regarding the steering and suspension of my 2012 ford escape limited. I have replaced the same parts multiple times over a short period of time. And the parts normally would not be replaced but once in a car lifetime such as control arms 4x 3x on passenger 1x on driver. But anyway this led to me finding out that my front passenger subframe is rotted. Which led me to a community chat about this vehicle where I found people that have had accidents been hurt and this is a common thing to happen with this vehicle. The subframe should not rot especially on one side I’m particularly without a reason. There is a recall for some 2012 ford escapes for this part but for some reason my car is not on that recall. My car is now a danger to drive. The recall should include all vehicles that have the issue with that part. My vehicle is unsafe to drive now. Idk how long it’s been like that. I’ve had part after part replaced because of this but no one had figured it out until my most recent mechanic. I have had my wheel fall off my vehicle while driving when my first control arm broke because the rot in the subframe is causing the rubber inside the control arm to wear fast. So when my control arm broke when I was driving luckily I was on a street rd not a highway I was not hurt but had to get it towed. My wheel dropped a second time while I was driving because of the same issue where the rot on the subframe is, is at the connection to the control arm where the rubber is. So there’s 2 times I could’ve been seriously hurt. I drive on the highway a lot. I have been very lucky. There is cases of people being hurt and having accidents because of this. I’m on a chat about this vehicle where an overwhelming amount of owners have the same exact issue with this part.
Jul 30, 2025
My sub frame on the right-side front has rusted completely out and needs to be replaced to drive it safely. It is available for inspection, it has been inspected by three different mechanics, all came to the same conclusion, the sub frame needs replacing ASAP. The car has not been inspected by anyone else. No warning lights are on, this is not a part that would activate a warning light.
Mar 05, 2025
Passenger side front control arm mount has extreme rust that degrades the integrity of the front suspension. Many others report this same problem especially with the V6.
Oct 21, 2022
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR AN INSPECTION, THE VEHICLE FAILED DUE TO THE PASSENGER SIDE LOWER CONTROL ARM HAVING EXCESSIVE CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Jun 11, 2015
+ 1 more complaint for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
While coming to a stop sign, as I took my foot off the gas pedal, it surged forward at a fast speed the gas pedal went to the floor. it took me through the intersection and beyond before I was able to stop the car. It was very scary just thinking if there were anyone crossing the street it could have been very bad. Now im afraid to even drive my car not knowing if it will happen again.I call the service and cannot get appt. for 2 weeks. and it will be at my expense.
Dec 04, 2023
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TYLER FORD (2626 S SOUTHWEST LOOP 323, TYLER, TX 75701) AND BILL MCRAE FORD LINCOLN (1511 E RUSK ST, JACKSONVILLE, TX 75766 903-586-2241) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. PARTS DISTRIBUTION DISCONNECT.
May 29, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A FUEL LEAK. THE CONTACT WAS ADVISED TO CONTACT THE FORD DEALER FOR ANY RECALLS. TOM MASANO FORD LINCOLN (1600 LANCASTER AVE, READING, PA) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. PARTS DISTRIBUTION DISCONNECT.
Apr 19, 2018
DRIVING AND CAR WENT INTO POWER FAILURE MODE AND WRENCH DISPLAYED ON DASH DISPLAY. FOUND PAPERWORK ABOUT THROTTLE BODY SAFETY RECALL. DECIDED TO HAVE SAFETY RECALL 16S41 FUEL MODULE DONE ALSO SINCE IT WAS GOING IN FOR WORK. ON SEPT 5, 2017 TOOK TO KEYSTONE FORD CHAMBERSBURG 717-264-5104. AFTER BOTH REPAIRS DONE I WAS STARTING CAR TO LEAVE- HAD VERY LONG CRANK TIME. HAD SERVICE PERSON COME OUT TO HEAR AND HE SAID" SOUNDS LIKE YOUR STARTERS GOING BAD". LEFT FORD AND CAR CONTINUED WITH LONG CRANK TIMES- NEVER HAD THIS PROBLEM BEFORE THEY WORKED ON IT. TOOK BACK ON SEPT 8,2017- THEY FOUND NOTHING BUT SAID I NEEDED NEW FUEL PUMP $700.00. I COMPLAINED BECAUSE THEY HAD WORKED ON THE FUEL PUMP AND THEN IT WENT BAD!! CLAYTON BLACK OFFERED ME TO DO THE FIEL PUMP FOR $509 AND NO COST FOR LABOR. ALSO IF NOT FIXED DON'T HAVE TO PAY FOR WORK DONE. WENT TO PARSON'S INTERSTATE FORD SHIPPENSBURG FOR 2ND OPINION. THEY SAID THEY COULD DO THE FUEL PUMP FOR $474 WHICH INCLUDED LABOR! WHEN PARSON'S REMOVED THE FUEL PUMP THEY SAID A RING WAS LOOSE AND WOULD HAVE EVENTUALLY LEAKED GAS- WOULD HAVE BEEN DANGEROUS. KEYSTONE DIDN'T HAVE IT ON CORRECTLY! I WANT KEYSTONE TO PAY FOR THE FUEL PUMP REPAIR THEY CAUSED THE DAMAGE TO- $499.
Oct 13, 2017
I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE ENGINE BEGAN MAKING RUMBLING NOISES AND THE ENGINE BEGAN TO SHAKE AS IF WERE TRYING TO SHUT OFF, I TRIED TO GIVE IT SOME GAS SO IT WOULDN'T STALL BUT WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED. ADDITIONALLY, THE CAR SURGES OFF AND ON WHILE DRIVING. WHEN I CONTACTED MIKE DAVIDSON FORD WHERE I PURCHASED THE CAR, THEY ACTED AS IF THEY KNEW NOTHING ABOUT IT AND TRIED TO SCHEDULE ME FOR A DIAGNOSTIC TEST AT $89 TO DETERMINE THE PROBLEM. THAT'S CRIMINAL, THIS CAR SHOULD BE REPAIRED QUICKLY AND AT THEIR EXPENSE! IF THIS HAPPENS IN HEAVY TRAFFIC OR ON THE INTERSTATE IT WILL BE VERY DANGEROUS. *TR
Sep 25, 2014
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
WHEN MY HEATER MOTOR KICKS ON WHILE I AM DRIVING IT CAUSES MY CAR TO WANT TO STALL OR DIE. MY CAR SHUTTERS SO I MUST TURN OFF MY HEAT SO MY FAR WILL GO AS IT SHOULD. OTHER TIMES MY CAR HAS HAD A HESITATION WHILE I AM DRIVING. I PUSH THE ACCELERATOR AND IT SHUTTERS . IT HAS BEEN AN ISSUE SINCE I BOUGHT IT LIKE THAT. THE HAPPY CAR STORE GLENBROOK HYUNDAI IN FORT WAYNE INDIANA SOLD IT TO ME LIKE THIS.
Dec 19, 2018
I GOT THIS VEHICLE FROM A FORD DEALERSHIP ALMOST 2 YEARS AGO AND HAVE BEEN COMPLAINING SINCE ABOUT STALLING/STUTTERING WHEN ACCELERATING FROM PARK OR WHEN STOPPED AT A LIGHT. I CAN'T GET IT TO DUPLICATE THE PROBLEM FOR THE TECHNICIANS, BUT I JUST FOUND OUT ABOUT THE ELECTRONIC THROTTLE BODY PROBLEM (13N03). I CONTACTED FORD CORPORATE ABOUT IT AND THEY MADE A CASE WITH THE LOCAL DEALERSHIP FOR ME AND SAID THEY MUST WORK WITH CORPORATE TO HELP ME. LOCAL DEALERSHIP SERVICE MANAGER BASICALLY TOLD ME THERE'S NOTHING THEY CAN DO IF IT CAN'T BE REPLICATED. I HAVE CONTACTED ANOTHER DEALERSHIP, AND I'M BACK AT SQUARE 1.
Oct 27, 2016
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING A LOOSE BATTERY WIRING HARNESS AND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS NOT AVAILABLE.
Oct 11, 2016
SO FAR.. 3 TIMES NOW, I HAVE BEEN DRIVING AND MY CAR HAS STRONGLY SURGED FORWARD AND STALLED! I WAS ALMOST HIT TODAY WHILE TRYING TO PUT MY CAR IN NEUTRAL TO RE-START MY CAR. ONCE THE CAR WAS RE-STARTED IT CONTINUED TO SURGE FORWARD QUITE VIOLENTLY. THIS IS AN EPIC SAFETY HAZARD AND NEEDS TO BE RESOLVED/ADDRESSED ASAP!!! *TR
Mar 10, 2015
ENGINE DIED WHILE MAKING A RIGHT HAND TURN ONTO ANOTHER STREET. *TR
Dec 21, 2014
+ 1 more complaint for this component
STRUCTURE,UNKNOWN OR OTHER
4 complaints
Sub frame cracked,due to corrosion.Broke Lower control arm. I could not steer my SUV. I was terrified.The noise was so loud. This happened a road away from my home. I called AAA. They came and towed my vehicle to my driveway. I don’t understand why Ford company did not send me a recall. I could have been killed.I was on the highway a day before.I have researched and found this to be a safety concern for Ford Escape 2012. My SUV has 60.000 miles and is in very good condition. I have taken great care of my vehicle.
Oct 13, 2024
THE ACTUALTRUNK OF THE SUV DOES NOT OPEN ON A CONSISTANT BASIS,YOU HAVE TO USE THE LIFEGATE IF YOU WANT TO PUT OR TAKE OUT ANYTHING OUT THE TRUNK.
Mar 25, 2017
AC UNIT QUIT WORKING AT 42000 MILES. THE REAR WINDOW LEAKS, BAD LATCHES.
Aug 21, 2016
REAR LIFT GLASS HINGES CORRODE AND SNAP. MY HINGES BROKE WHILE STATIONARY THE VEHICLE WAS AT REST AND THE LIFT GATE WAS NOT IN USE.
Aug 02, 2016
STEERING,ELECTRICAL SYSTEM
4 complaints
My grandmothers vehicle has had an intermittent loss of power steering while driving at slow speeds and is a serious safety concern, the safety recall I had found "14S05" is exactly what's goin on with her vehicle and it matches up exactly to the recall down to the assembly plant other than her vehicle was assembled a year after the recall, but yet these symptoms of this recall is exactly what she is having. She has brought it to multiple ford dealerships and they turn her away unless she pays them over $200? I would fix it as a consumer, but no lights come on or even point me in a proper direction of repairs. There's no warning lights or anything and the only way it can be repaired is by the dealer so how can my grandmother be liable for this if the car tells me nothing is wrong? I have found several accident reports concerning this exact situation with her vehicle, I genuinely fear for her safety. It's been a problem for over 6 months and she just got back to driving again after a surgery and her vehicle has this issue. It was addressed a while back and they claimed there was nothing wrong at a local dealership. I can't fix this vehicle of my grandmothers unless the computer is telling me there is something wrong..... I have had the issue happen myself several occasions just starting the vehicle in place with absolutely no power steering and no check engine light/codes. It's happening intermittently to my grandmother who only drives in the city under 40 mph. She claims it happens multiple times while driving and she has to pull over in the middle of the street to shut her vehicle off and then proceed to restart the vehicle and there's no issues, but then often comes back continuously throughout driving and yet there's no lights or anything. My grandma doesn't have hundreds to spend on diagnosis and the dealer isn't willing to address the safety concern without her spending money. She has kept all documents in case of accidents as she is in fear of one happening.
Oct 12, 2023
POWER STEERING WOULD FAIL AT HIGHWAY SPEED WITH NO WARNING. IT WAS STILL POSSIBLE, ALTHOUGH VERY DIFFICULT TO STEER, AND AT HIGHWAY SPEEDS PRESENTS A MAJOR HAZARD. THIS HAS HAPPENED MULTIPLE TIMES. A RECALL EXISTS ON THIS VEHICLE FOR THE SAME PROBLEM 2008-2011.
Nov 20, 2018
POWER STEERING WHEEL LOCKING, WHEN MAKING TURNS WHILE DRIVING. STEERING WHEEL LOCKS ON AND OFF, TO GET IT TO UNLOCK OR BACK TO NORMAL HANDLING, I HAVE TO IMMEDIATELY PULLED OVER THE SIDE OF THE ROAD IN A SAFELY MANNER, PUT CAR ON PARK TURN ENGINE OFF, THEN RESTART CAR AND THE STEERING WHEEL WORKS AGAIN. THIS IS A VERY DANGEROUS ISSUE TAKING MY CAR TO FORD DEALER AND SEE HOE THEY CAN HELP ME RESOLVE THIS ISSUE AS IT SEEMS TO BE A HUGE PROBLEM WITH 2008-12 FORD ESCAPES.
Oct 26, 2018
AT RANDOM POINTS IN TIME WHEN CAR IS ON, DOESNT MATTER WHAT SPEED, STEERING WHEEL LOCKS AND IS UNABLE TO BE MOVED UNTILL CAR IS TURNED OFF AND BACK ON AGAIN. I JUST GOT INTO AN ACCIDENT YESTERDAY IN BRATTLEBORO VT WHILE I WAS DRIVING HOME FOR XMAS FROM COLLEGE WHEN I WENT RIGHT OFF THE SIDE OF THE ROAD AND INTO A SNOWBANK. AIRBAGS WENT OFF AND NOBODY WAS HURT AND LUCKLY I DIDNT HIT ANY OTHER CARS OR PROPERTY. CAR IS BEING TOWED BACK HOME TO A MECHANIC. I HAD GONE TO A FORD DEALERSHIP A FEW WEEKS AGO WHEN I FIRST NOTICED THE ISSUE, IN MY DRIVEWAY AT LOW SPEEDS, AND AFTER PAYING A $100 DIAGNOSIS FEE, THE DEALERSHIP TOLD ME THERE WAS NOTHING WRONG WITH THE CAR AND THAT I WAS IMAGINING THINGS. I'VE DONE A LOT OF RESEARCH SINCE THEN AND THERE ARE A LOT OF RECALLS WITH SIMILAR ISSUES BUT NOT ON THE 2012 MODEL.
Dec 19, 2017
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
MY 2012 FORD ESCAPE SUDDENLY LOSES POWER WHEN DRIVING. IT HAPPENED ON THE HIGHWAY AND I WAS ALMOST REAR ENDED. I GOOGLED THE SYMPTOMS AND FOUND THAT IT IS PROBABLY THE ETB ELECTRONIC THROTTLE BODY. THIS IS DANGEROUS AND NHTSA DID NOT ISSUE A RECALL OR PROTECT THE PUBLIC BY REQUIRING FORD TO PROVIDE TOWING. INSTEAD NHTSA ONLY REQUIRED THAT FORD EXTEND THE WARRANTY AN ADDITIONAL 10 YEARS LEAVING FORD OWNERS AT RISK OF INJURY OR WORSE.
Nov 07, 2019
FROM A STOPPED POSITION THEN EXCELLING OR WHILE DRIVING ON HIGHWAY WITHOUT ANY WARNING MY CAR WILL STALL. AND WRENCH WILL APPEAR.
Jun 25, 2015
MY CAR DECELERATED RAPIDLY AND WAS UNRESPONSIVE WHEN APPLYING THE GAS PEDAL. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SIDE OF A BUSY INTERSTATE WITHOUT INCIDENT. THE CAR BEHAVED AS IF IT WERE GOING TO SHUT DOWN. THE "WRENCH" INDICATOR LIGHT WAS ON, (CHECK ENGINE LIGHT). I TURNED OFF THE CAR, AND WHEN I TURNED IT BACK ON THE LIGHT WAS NO LONGER ILLUMINATED, AND THE CAR WAS RESPONDING TO THE GAS PEDAL. I STILL FELT THAT THE CAR WAS "DRAGGING". I THINK IT IS A THROTTLE BODY ISSUE. *TR
Oct 20, 2014
VEHICLE FELL ON ITS FACE WHILE CRUISE WAS SET AT SEVENTY, SEVERAL MECHANICS ARE DUMBFOUNDED! !! *TR
Jun 03, 2013
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
This is a second car so don't drive it every day -- first incident occurred back in 2023 driving in town and car stopped!! Rolled to side and it started back up -- this happened several times and was very hesitant to drive on any highways. Several days the car would not start -- looked on line trying to figure out what was wrong and saw many people were having similar issues but nothing resolved -- battery tested fine but got a new battery from AAA but the next day battery was dead again. My husband did some more research and decided to pull the fuse for the radio and the front display module and the car has not stalled nor the battery been dead since but have been driving without a radio. I had to go on a five hour drive (both ways) last weekend and not fun driving that long without a radio. Stopped by a AAA repair shop yesterday and they said they had many complaints about the radio causing this problem (two actually that morning) and to call Ford to see if there was a recall. I called Ford this morning and the answer was NO! They told me to take it to a Ford Dealer (which is not convenient) and to have it diagnosed but again from what I have read Ford does not have any solutions to this problem. Wanted to get on file to let other people with this same issue to try removing the radio fuses (#14, #28, #39) but they would have no radio either. If I get the radio replaced not sure if that would create other issues and what affect it would have on the anti-theft system.
Apr 19, 2024
THE BACK LIFTGATE WILL NOT OPEN, BUT THE GLASS WILL . O HEARD THERE WAS A RECALL ON MY VEHICLE 2012 FORD ESCAPE .
Mar 03, 2018
AUTO DOOR LOCK / UNLOCK FEATURE WILL NOT ALLOW A PERSON IN THE REAR PASSENGER SEAT TO ESCAPE FROM A DISABLED VEHICLE IF THE DRIVER IS INCAPACITATED.
Nov 21, 2016
STEERING,AIR BAGS
3 complaints
The steering wheel came off in my hands. I pushed it back on and went to Ford to get it fixed, they couldn't help me because they had no techs employed that work on my year vehicle, they never told me it was a safety issue and sent me on my way to look for outside mechanic not a FORD specialist. I was driving and the airbag exploded while I was backing up. It caused me injury and could have caused an accident because there was no warning, it suddenly exploded with a loud noise, if this happened when I was on the highway it would have caused severe accident, luckily I was backing the car up when it happened. I didn't hit anything to cause the airbag to deploy. When the steering wheel came off in my hands it was when I was parked, it could have happened when I was driving causing severe injury to myself and those around me. I keep my vehicle maintained by FORD and the steering wheel was never touched or repaired. But when I bought the vehicle brand new from FORD it was missing the Sirius satellite radio it was advertised as coming with, when I brought it back to Ford the seller told me they take it out for import reasons and I could buy it from them for $150 plus installation. I don't know if they touched the steering wheel when they removed the Sirius radio parts. I have the Sirius button on my vehicle and it was advertised with 6 months free Sirius, but the dealership said it's common practice in Puerto Rico for them to remove it because of import fees. I'm the only owner of this vehicle and it was sold to me as brand new. The steering wheel gave me no warning it was about to come off in my hands, it was not loose, it had no play in it, I was parked in my driveway and had just gotten into the car when it came off in my hands. I have the car for inspection and need to alert people of this danger and get the vehicle steering wheel recalled to prevent severe injury to another person.
Jun 14, 2023
The steering acted like it lost power, it was extremely hard to turn. It showed slide marks on dashboard. It also has airbag light on dashboard. We had a mechanic to run a test, the only thing it showed was that the airbag had no signal to the computer
May 05, 2023
JUST AFTER LEAVING A 4 WAY STOP, AS I TRIED TO ROUND THE CURVE THE STEERING IN OUR 2012 ESCAPE STOPPED WORKING AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I JUST KEPT GOING STRAIGHT. LUCKILY, I SLOWED DOWN WITH THE BRAKES BUT THE ESCAPE CONTINUED STRAIGHT AND WENT OVER THE CURB AND DOWN A 50+ FT EMBANKMENT. EVEN WITH ALL OF THIS IMPACT, NO AIRBAGS WERE DEPLOYED THROUGHOUT THE CAR ANYWHERE! THE STEERING WHEEL LOCKING UP WAS BAD ENOUGH, BUT AFTER THE ACCIDENT AND THE CONDITION OF THE CAR AND THEN NO AIRBAG DEPLOYMENT- THAT WAS WAY TOO MUCH! *TR
Jan 11, 2015
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
DRIVER DOOR SEAL (TOP) LEAKS TO THE POINT OF THERE BEING 2 INCHES OF WATER ON DRIVER FLOOR. ALSO WATER IS GETTING INSIDE THE DOOR, WHICH IS CAUSING ELECTRICAL ISSUES. HAD IT REPAIRED 3 TIMES AT DEALER & LEAK STILL EXISTS. THIS IS CAUSING MOLD & RUST IN THE VEHICLE. NOT SURE IF THIS IS THE FAULT OF THE MANUFACTURER OR THE INEXCUSABLE REPAIR WORK OF ATLANTIC AUTOMALL, BUT IT'S BECOMING A REAL SAFETY ISSUE & ATLANTIC AUTOMALL HAS BEEN REFUSING TO RESOLVE THE ISSUE OR EVEN RESPOND TO MY CALLS
Feb 27, 2020
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS INTERNAL WATER INTRUSION AROUND THE SEALS, WHICH AFFECTED THE LIFTGATE AND ELECTRICAL SYSTEM. THE LIFTGATE HAD EXTENSIVE RUST AND WAS LEAKING FROM THE REAR. ALSO, THE LIFTGATE WAS UNABLE TO OPEN. THE DEALER (FRED BEANS FORD OF BOYERTOWN, 525 PA-100, BECHTELSVILLE, PA 19505, (610) 367-2081) WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Sep 07, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAL DID NOT PROPERLY PROTECT THE VEHICLE FROM WATER. AS A RESULT, WATER ENTERED THE VEHICLE AND SHORTED OUT THE ELECTRICAL SYSTEM. IN ADDITION, THE RECEIVER DRYER, BLOWER RESISTER, AND GASKET CAP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Jun 24, 2015
STRUCTURE,VISIBILITY/WIPER
3 complaints
MY VEHICLE IS IN GOOD CONDITION BUT CONTINUES TO HAVE PROBLEMS. I CLOSED MY LIFT GATE TONIGHT AND HEARD A CRACK. MY REAR GLASS BROKE OFF OF THE LIFTGATE GLASS HINGE ON THE PASSENGER SIDE OF THE VEHICLE. IT ONLY REMAINED ATTACHED BY THE DRIVER SIDE HINGE. IT APPEARS THAT CORROSION/RUST OCCURRED BECAUSE IT WAS NOT SEALED OR WATER GOT IN SOMEHOW. I AM VERY THANKFUL THIS DID NOT HAPPEN WHILE DRIVING BECAUSE IF IT WOULD HAVE BROKEN FROM BOTH, IT WOULD CERTAINLY DETACH AND BREAK ON THE ROADWAY.
Aug 30, 2019
VEHICLE WAS TRAVELING AT HIGHWAY SPEED (70MPH) WHEN PRIMARY AND SECONDARY HOOD LATCHES FAILED AND HOOD WAS BLOWN OPEN INTO THE WINDSHIELD. THIS WAS AFTER 5+ HOURS OF HIGHWAY TRAVEL WITHOUT ANY RECENT OPERATION OF THE INTERIOR HOOD LATCH RELEASE. EMERGENCY STOP WAS MADE TO SECURE HOOD. HOOD IS DAMAGED AND UNABLE TO CLOSE. BODY ABOVE THE WINDSHIELD IS ALSO DAMAGED FROM THE HOOD IMPACT.
Nov 27, 2018
IN THE PAST YEAR, WE HAVE EXPERIENCED 2 NEAR CATASTROPHIC ACCIDENTS BOTH DUE TO UNDER HOOD SAFETY LATCH FAILURES ON OUR 2012 FORD ESCAPE. IN BOTH CASES, WHILE DRIVING ON SAN DIEGO AREA FREEWAYS, THE HOOD UNEXPECTEDLY FLEW UP AND CRASHED INTO THE WINDSHIELD CAUSING SERIOUS DAMAGE NOT ONLY TO THE HOOD BUT ALSO THE HOOD HINGES, WINDSHIELD AND AREA SURROUNDING THE WINDSHIELD. THE TOTAL COST TO REPAIR OUR FORD ESCAPE FOR BOTH ACCIDENTS WAS ALMOST $9,200. ALTHOUGH THE DRIVER WAS ABLE TO SUCCESSFULLY DRIVE THE CAR OVER TO THE SIDE OF THE ROAD AVOIDING OTHER VEHICLES IN EACH CASE, THE POTENTIAL FOR MULTIPLE VEHICLE AND SERIOUS INJURY EVEN DEATH WAS POSSIBLE. AFTER EXAMINING THE HOOD SAFETY LATCH LOCATED UNDER THE HOOD NEAR THE RADIATOR, IT APPEARS THAT THE PROBLEM IS A POORLY DESIGNED SAFETY LATCH AND SPRING WHICH SHOULD ONLY ALLOW THE HOOD TO BE RAISED AFTER THE SAFETY LATCH IS MANUALLY RELEASED. OBVIOUSLY, IN BOTH CASES, THE HOOD SAFETY LATCH WAS NOT MANUALLY RELEASED BUT RATHER RELEASED FOR SOME OTHER REASON SUCH AS WIND, BUMPY ROAD, ETC. RELATED TO THIS UNDER HOOD SAFETY LATCH ISSUE IS THE LOCATION OF THE HOOD RELEASE LEVER ON THE LEFT DRIVER'S SIDE UNDER THE DASH. THIS HOOD RELEASE LEVER IS CO-LOCATED NEAR THE EMERGENCY BRAKE RELEASE. OBVIOUSLY, THE POTENTIAL FOR PULLING THE WRONG LEVER IS PRESENT BECAUSE OF THIS CO-LOCATION. NONETHELESS, THE HOOD SHOULD ONLY BE ALLOWED TO RISE, IF BOTH THE UNDER DASH LEVER AND THE UNDER HOOD SAFETY LATCH ARE MANUALLY PULLED / MOVED. THE HOOD SHOULD NEVER FLY OPEN UNEXPECTEDLY WHEN BEING DRIVEN ON A FREEWAY OR OTHER HIGHWAY EVEN IF THE UNDER DASH LEVER IS PULLED. AGAIN, THE UNDER HOOD SAFETY LATCH AND SPRING ARE POORLY DESIGNED IN OUR 2012 FORD ESCAPE ALLOWING THE HOOD TO FLY UP WHILE OUR CAR WAS BEING DRIVEN CAUSING SERIOUS DAMAGE TO THE VEHICLE.
Jul 21, 2017
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) IN DECEMBER OF 2017. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC SINCE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Jun 04, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V770000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (SANDERSON FORD, 6400 N 51ST AVE, GLENDALE, AZ 85301) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
May 31, 2018
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: FORD OF ESCONDIDO, CA, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/10/17 *BF *CN
Jul 19, 2017
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
I HAVE A 2012 FORD ESCAPE. I HAVE HAD IT FOR A YEAR AND IT JUST STARTED ACTING UP. THE FIRST TIME THIS HAPPENED WAS SEPT 12, 16 WHILE I WAS HEADED TO WORK. WHILE ACCERLERATING FROM BEING IN PARK, THE THROTTLE BODY/ POWER TRAIN LIGHT ILLUMINATES CAUSING THE CAR TO NOT ACCELERATE LIKE IT SHOULD AND A LOT OF SQUEAKING COMES FROM THE CAR. SO, I HAVE TO PUT THE CAR IN PARK AND TURN OFF THE EGNITION. ONCE I TURN IT BACK ON IT GOES BACK TO DRIVING NORMALLY. THIS HAS HAPPENED SIX TIMES WITHIN 45 DAYS.
Oct 22, 2016
I WAS GETTING READY TO BACK INTO A MY PARKING SPACE, SO I HAD JUST PULLED INTO THE PARKING LOT (GOING FORWARD) AND CAME TO ALMOST A STOP SO I COULD PUT IT INTO REVERSE AND MY CAR SUDDENLY SHUT OFF. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD, NO SOUNDS, NOTHING. BECAUSE IT HAD NEVER DONE THIS BEFORE AND I HAD THE CAR FOR ALMOST 2 YEARS, I THOUGHT I HAD DONE SOMETHING TO CAUSE IT. I STARTED IT BACK UP AND PUT IT INTO REVERSE TO BACK INTO THE PARKING SPOT. IT STARTED JUST FINE. *TR
Apr 12, 2015
THIS IS THE 2ND TIME THIS HAS HAPPENED. THIS TIME I WAS ATTEMPTING TO MAKE A U-TURN IN A LOADING DOCK ON A BUSY STREET, AND WAS GOING FORWARD, TO PUT THE CAR INTO REVERSE TO BACK UP A LITTLE BIT AND THE CAR SHUT OFF. AGAIN THERE WERE NO WARNINGS ON THE DASHBOARD, NO SOUNDS AND NO LIGHTS. THIS TIME THERE WERE CARS COMING TOWARD ME HONKING AT ME, AND ONE IN THE LOADING DOCK TRYING TO BACK UP HONKING AT ME. I STARTED IT BACK UP AND BACKED UP TO CONTINUE WHERE I WAS GOING. THIS IS VERY UNSAFE. I TOOK THE CAR TO MY FORD DEALERSHIP WHERE THEY TESTED THE THROTTLE BODY AND SAID THAT WASN'T THE PROBLEM. THEY ALSO SAID THEY COULDN'T FIND ANYTHING WRONG. WHAT AM I SUPPOSED TO DO IF THIS CUTS OFF IN THE MIDDLE OF A BUSY INTERSECTION? SOMEONE NEEDS TO FIX THIS!!! *TR
Apr 12, 2015
VISIBILITY,STRUCTURE
3 complaints
I WAS PARKED IN SAM'S PARKING LOT AND I OPENED MY REAR WINDOW TO GET MY BAGS OUT OF THE BACK OF MY SUV. AFTER PUTTING MY GROCERIES IN MY BACK SEAT I WENT TO CLOSE MY REAR WINDOW BUT THE LEFT HINGE BROKE AND I CAUGHT THE WINDOW. I WAS SHOCKED THAT THE WINDOW WAS IN MY HAND AND I BEGAN TO SCREAM FOR SOMEONE TO HELP ME. A GENTLEMAN SAW WHAT HAPPENED AND HE HELPED ME PUSH THE WINDOW BACK UP AS MUCH AS POSSIBLE AND WE HAD TO PUT DUCT TAPE ON IT SO I COULD DRIVE HOME. TO MY SURPRISE THE HINGES THAT ARE SUPPOSE TO HOLD MY WINDOW IN WERE COMPLETELY CORRODED. I WAS LUCKY THAT I WAS NOT DRIVING WHEN THIS HAPPENED BECAUSE SOMEONE COULD OF SERIOUSLY GOTTEN HURT. FORD HAS KNOWN OF THESE DEFECTIVE HINGES FOR YEARS BUT CONTINUES TO PUT THEM ON THEIR VEHICLES. TO THIS DATE THERE HAS NOT BEEN A RECALL ON THE HINGES AND I AM CONTACTING YOUR OFFICE SO YOU ARE AWARE OF THE DANGERS THIS COULD CAUSE DRIVERS. I HAVE SPOKEN TO FORD CUSTOMER SERVICE AND THEY SAID IT IS NOT THERE PROBLEM, BUT I FEEL IT IS THEIR PROBLEM. IT IS NOT A WARRANTY ISSUE BUT A FACTORY DEFECT. IT IS NOT NORMAL WEAR AND TEAR ON A VEHICLE. I HAVE NEVER HAD A PROBLEM WITH A REAR WINDOW FALLING OUT!! I AM MORE THAN WILLING TO PAY FOR NORMAL WEAR AND TEAR ON MY VEHICLE. I NOW HAVE TO PAY FOR THEIR NEGLIGENCE FOR MY HINGES TO BE FIXED. (I ATTACHED THE BILL QUOTE, IT IS QUITE HIGH) I HOPE THAT THE NHTSA RECOGNIZES THIS AS A VERY SERIOUS ISSUE OF SAFETY NOT JUST FOR THE OWNERS WITH THE DEFECTIVE HINGES BUT THOSE WHO COULD BE IN THE PATH OF THE WINDOW FALLING OUT WHILE DRIVING BEHIND ONE OF FORD'S SUV'S. THANK YOU FOR YOU TIME. *TR
Jun 03, 2016
THERE ARE THREE ISSUES WITH THE CAR THAT MAKE IT DANGEROUS TO DRIVE. WHEN IT'S SUNNY, THE PLASTIC COVERING THE INSTRUMENT PANEL (ON THE BOTTOM LEFT AND RIGHT) REFLECTS SUNLIGHT BACK INTO THE DRIVERS EYES. THE MOLDING SURROUNDING THE GEAR SHIFTER IS METALLIC LOOKING AND ALSO REFLECTS LIGHT BACK INTO THE DRIVERS EYES. THE TOP OF THE WINDSHIELD IS NOT TINTED AND MAKES THE REFLECTION WORSE. ALSO THE VISOR CAN'T BE USED BECAUSE IT HITS THE REAR VIEW MIRROR WHEN MOVED. *TR
Jul 16, 2013
THERE IS A VERY BAD REFLECTION OF THE DRIVER'S SIDE DASH VENT PRESENT IN THE SIDE MIRROR. THE DASH VENT IS TRIMMED IN CHROME AND AS A RESULT IT REFLECTS IN THE MIRROR BLOCKING THE VIEW OF TRAFFIC ALONG THE DRIVER'S SIDE. *TR
Oct 19, 2012
VISIBILITY
3 complaints
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE HATCH GLASS WAS DEFECTIVE. THE HATCH GLASS FRACTURED WHEN THE CONTACT CLOSED THE HATCH. THE DEALER ADVISED THAT THE VEHICLE HATCH GLASS WAS NOT RECALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Jan 25, 2016
GOING TO WORK EARLY (6:35AM) MONDAY MORNING, DRIVING AROUND 35-40MPH, WHEN ALL OF A SUDDENLY I HEAR A BIG BOOM AND THE SOUND OF SOMETHING BEING SPLATTER AND HITTING THE BACK OF MY HEAD. THE NEXT THING I KNOW I FEEL A BIG GUST OF COLD AIR IN THE CAR AND WHEN I LOOK THROUGH MY REAR VIEW MIRROR, I SEE THAT MY REAR LIFT GATE WINDOW HAD JUST EXPLODED. ALL THIS HAPPEN WHEN I WAS DRIVING. THE BACK SEAT AND THE BACK OF THE SUV WERE COVERED WITH HUNDREDS OF PIECES OF GLASS. THE TWO HYDRAULIC BARS THAT CONTROL THE OPENING OF THE DOOR ALONG WITH THE REAR WINDOW WIPER ASSEMBLY WERE JUST HANGING THERE. NEEDLESS TO SAY IT SCARED ME TO DEATH. IT WAS JUST A BLESSING THAT IT WASN'T RAINING NOR SNOWING. I TOOK IT TO MY DEALERSHIP AND WAS TOLD THAT FORD IS NOT RESPONSIBLE FOR THE REPLACEMENT AND THAT I WAS RESPONSIBLE FOR ALL OF THE REPAIRS/REPLACEMENT NECESSARY. WHY ME? IS IT NOT A FLAW IN THE DESIGN SOMEHOW? AFTER RESEARCHING I SEE THAT IT HAS HAPPEN TO OTHER PEOPLE AS WELL. SOMETHING NEEDS TO BE DONE. CUSTOMERS SHOULD BE HELD RESPONSIBLE FOR THESE REAR WINDOWS EXPLODING, JUST BECAUSE FORD DECIDED TO PUT THE HYDRAULIC BARS ON THE WINDOW. AGAIN SOMETHING NEEDS TO BE DONE. *TR
Dec 29, 2014
VEHICLE WAS PURCHASED ON 2/29/2012. I PARKED IN THE DRIVEWAY AFTER RETURNING FROM WORK THE FOLLOWING DAY (3/1/2012). I WAS SITTING IN THE VEHICLE WITH THE IGNITION OFF, WHILE TALKING ON THE PHONE. THE CAR SAT IN THE DRIVEWAY FOR ABOUT 5 MINUTES WHILE OFF AND STATIONARY. THE TEMPERATURE OUTSIDE WAS AROUND 35-40 DEGREES FAHRENHEIT. SUDDENLY, THE REAR WINDOW SPONTANEOUSLY SHATTERED, AND GLASS WAS DISTRIBUTED BOTH INSIDE AND OUTSIDE THE VEHICLE. THE POLICE WERE CALLED, TO INVESTIGATE THE POSSIBILITY OF SOMEONE THROWING OR SHOOTING A PROJECTILE AT THE WINDOW. A POLICE REPORT WAS FILED, AND NO EVIDENCE OF HUMAN INVOLVEMENT WAS FOUND. THERE WERE NO PROJECTILES OR ITEMS IN THE VICINITY THAT COULD HAVE CAUSED THE WINDOW TO BREAK. I WAS IN THE VEHICLE WHEN IT HAPPENED, AND THE NOISE WAS VERY LOUD. AFTER SHATTERING, THE WINDOW SUPPORTS WERE IN THE EXTENDED POSITION OUTSIDE THE VEHICLE. THE REAR WIPER ASSEMBLY REMAINED IN IT'S ORIGINAL POSITION. ALL OF THE GLASS EXCEPT SMALL AMOUNTS AROUND THE HINGES AND WIPER ASSEMBLY WERE SHATTERED. I SUSPECT THAT A DEFECT IS TO BLAME, CAUSING THE WINDOW TO SPONTANEOUSLY BREAK IN THIS MANNER. *TR
Mar 02, 2012
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
WHEN PULLING OUT FROM AN INTERSECTION, I EXPERIENCED INTERMITTENT POWER LOSS WHICH RESULTED IN VEHICLE LOAFING FORWARD THEN STALLING OR ENTERING SAFETY MODE LOW IDLE MANEUVERABILITY WITH WRENCH LIGHT ON. I WAS IN HEAVY TRAFFIC AND HAD TO SHUT OFF THE CAR, PLACE IN PARK THEN RESTART ONLY TO HAVE THE VEHICLE LURCH THEN SHUT OFF OR RETURN TO SAFETY IDLE AGAIN BEFORE I WAS ABLE TO EXIT THE STREET SAFELY. AFTER SEVERAL ATTEMPTS TO RESTART, THE CHECK ENGINE LIGHT CAME ON RESULTING IN TROUBLE CODE P2111 "CURRENT" FAULT THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN AND CODE P2112 " PENDING THROTTLE ACTUATOR CONTROL SYSTEM - STUCK CLOSED. *TR
Oct 31, 2013
NOTE, THIS HAS OCCURRED AT VARYING TIMES/DATES SINCE PURCHASE OF THE VEHICLE IN 2012, HAS NOT JUST OCCURRED AT THE DATE LISTED. WHEN ACCELERATING, THE VEHICLE WILL HAVE A PROLONGED HESITATION AND EVEN A LOSS IN SPEED WHEN SWITCHING VIA THE AUTOMATIC TRANSMISSION FROM 2ND TO 3RD GEAR. THIS OCCURS EVERY TIME THE VEHICLE IS DRIVEN, NOT RANDOMLY. ALSO, WHEN GETTING UP TO HIGHWAY SPEED, THERE IS A HESITATION IF YOU TOUCH THE GAS TO ACCELERATE UP TO THE HIGHWAY SPEED; IT WILL HESITATE A FEW SECONDS BEFORE KICKING INTO ACCELERATION MODE. *TR
Jul 15, 2013
VEHICLE STALLS INTERMITTENTLY WHEN DRIVING AT VARIOUS FREEWAY SPEEDS. PRESSING ALL THE WAY DOWN ON THE GAS PEDAL THE VEHICLE RECOVERS ACCELERATION. THE VEHICLE WAS CHECKED BY AN AUTHORIZED DEALER AT 325 MI. ON THE ODOMETER AND "NO VEHICLE PROBLEM FOUND". VEHICLE HAS EXPERIENCED EIGHT FREEWAY INCIDENTS OF STALLS IN 3908 MI.ON THE ODOMETER, THE STALLS HAVE OCCURRED AT DIFFERENT SPEEDS OR VEHICLE MANEUVERS. *TR
Feb 06, 2013
STEERING,SUSPENSION
2 complaints
The contact owns a 2012 Ford Escape. The contact stated while driving approximately 40-45 MPH, the vehicle was difficult to steer, and was veering to the left independently. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the subframe was detaching the axle from the vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure and transferred the call to the NHTSA Hotline. The approximate failure mileage was 120,000.
Feb 08, 2024
STARTED LAST YEAR . PROBLEM OCCUR FORWARD OR BACKING UP. STEERING WILL BECOME HEAVY AND TURNING TO THE RIGHT. WHILE DRIVING STEERING WHEEL WILL GET LOCKED AND THE CAR WILL SIMULTINEOULY STOP BUT ENGINE STAYS ON. I WILL HAVE TO TURN THE CAR TO OFF AND TURN BACK TO ON. THEN I RESUME DRIVING UNTIL IT WILL OCCUR AGAIN. THIS HAPPENED MULTIPLE TIMES. I AM NOT ABLE TO DRIVE THE CAR SINCE I FEEL IT IS DANGEROUS AND UNSAFE. I CONTACTED THE FORD DEALER THEY DECLINED ANY RECALLS. THEY CLAIMED RECALLS ARE ONLY AVAILABLE FOR THE PRIOR YEAR 2011. THE COST TO REPAIR COULD BE UP TO $1300 AS AN ESTIMATE BASED ON THE SYMBOL DIAGNOSIS CODE THAT APPEAR ON THE DASHBOARD. STRTED A YEAR AGO WITH MILEAGE AROUND 135,000 AND CONTINUE TILL TODATE . WHEEL BEARING WERE EXCHANGED BY OTHER REPAIR SHOPS UNKOWING TO ME OF THE RECALL.
Nov 18, 2018
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
Both rear doors will not open from inside or outside. No way to take panels off to repair. Can’t exit in case of emergency.
Feb 07, 2023
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE DOOR LOCKED ONCE IT WAS AT THE RESIDENCE, BUT THE FAILURE RECURRED. THE CONTACT NOTIFIED THE LOCAL DEALER AND AN INDEPENDENT MECHANIC WHO STATED THAT THE DOOR WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Oct 04, 2016
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
Power steering suddenly went out on right turn onto residential street at approx 10 mph. No warning lights. When car was restarted, power steering back on. Paid dealer to scan. Failure code B2278-2F. Replace steering shaft torque sensor (internal to steering column), steering shaft must be replaced, too, due to play. Just two parts: part cost $2272, labor $886. Part back-ordered for unknown period. Have not yet told dealer service to order parts. Asked dealer if car was safe to drive: they said "probably not."
Dec 13, 2022
I HAVE HAD 3 SERIOUS INCIDENTS WITH THE FORD ESCAPE 2012. FIRST, TWICE THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. I WAS THANKFULLY DRIVING AT ONLY ABOUT 30-40 MPH AND WAS ABLE TO COAST TO THE SIDE AND TURN THE CAR OFF AND BACK ON AGAIN, WHICH SEEMED TO HAVE CORRECTED THE PROBLEM. VARIOUS MECHANICS HAVE BEEN UNABLE TO RECREATE THE PROBLEM AND HAVE NOT FIXED IT. SECOND, ON 11/11/17, I WAS STOPPED AT A LIGHT WAITING TO TURN LEFT ON A MAJOR ROAD, AND UPON ACCELERATING AND TURNING, THE POWER STEERING SEEMED TO GO OUT ON ME. IT BECAME MUCH HARDER TO STEER. I PULLED OVER ON A SIDE ROAD AND AGAIN TURNED THE CAR OFF AND BACK ON AGAIN, WHICH AGAIN SEEMED TO FIX THE PROBLEM. THERE ARE MANY ONLINE FORUMS WHERE THESE TWO ISSUES ARE BEING REPORTED BY MANY OWNERS WITH THE SAME RESULT. MECHANICS CAN'T SEEM TO RECREATE THE PROBLEMS AND THEREFOR CAN'T OFFER A FIX AT THE MOMENT. THESE 3 INCIDENTS THANKFULLY DID NOT CAUSE ANY INJURY, BUT THEY EASILY COULD AND SEE TO BE SERIOUS DEFECTS THAT ARE GOING UNADDRESSED.
Nov 12, 2017
WHEELS
2 complaints
The contact owns a 2012 Ford Escape. The contact purchased MOOG aftermarket lug nuts, Serial Number: 19112401H, Part Number: LK015 and LK016. The contact was unable to tighten the lug nuts. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000. Purchased MOOG parts LK015 and LK016 are wheel bearing/knuckle subassemblies which contain wheel lug nuts. Purchased through CARID.com. inspecting the torque of the lug nuts roughly 3,000 miles after install, the lug nuts were not able to be installed; the Wheel Studs had FAILED. My assessment as an aerospace engineer is that the studs had stretched to failure due to defective material used in manufacture of the studs. Luck is the only factor that caused this to be discovered when the vehicle was stopped and not resulting in a wheel falling off at highway speed. Immediate repairs were required at a cost of $575. Receipts available. CARID.com as well as MOOG were contacted and engineering expertise was offered to assist in correcting the issue. MOOG refused to answer my calls. MOOG repeatedly removed product reviews detailing unsafe materials used. CARID refused all solutions except replacement with the same unsafe parts. Multiple reviews removed from the CARID.com website detailing unsafe parts; documentation available. This refusal to address the problem and removal of reviews indicates willful endangerment of human life with unsafe critical components.
Jul 30, 2021
6 STAINLESS STEEL LUG NUT COVERS WERE REMOVED BY DEALER DURING INSTALL OF 4 NEW TIRES. DEALER SAYS THIS IS A FORD ISSUE DUE TO DESIGN AND MILEAGE OF VEHICLE. I HAVE CHECKED YOUR DATABASE AND HAVE NOT SEEN ANY RECALLS ON THIS ISSUE. IS THIS A SAFETY CONCERN? THANKS *TR
Mar 26, 2015
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
BRAKE BOOSTER PUMP FAILED DURING HIGHWAY DRIVE TO WORK. BRAKE PEDAL BECAME SOFT. STOPPING CAR BECAME DIFFICULT. AFTER BOOSTER PUMP WAS REPLACED, FRONT BRAKES BEGAN TO STICK CAUSING BRAKES TO OVERHEAT. ABS/HCU CONTROL MODULE ALSO REQUIRED REPLACEMENT. FORD DOES NOT CURRENTLY RECOGNIZE THIS PROBLEM A FREQUENTLY OCCURRING ISSUE.
May 07, 2021
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED WHILE HAVING REGULAR MAINTENANCE PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT BRAKES WERE EXCESSIVELY CORRODED. AS A RESULT, BOTH FRONT BRAKES AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 13,420. UPDATED 9/4/14*CN UPDATED 12/18/2014 *JS
Jul 16, 2014
UNKNOWN OR OTHER,ENGINE
2 complaints
WHILE DRIVING THE 2012 ESCAPE IT LOST EXCELLORATION A WENCH LIGHT LITE ON DASH THE TRUCK JUST STOPPED IN TRAFFIC . THE ENGINE WAS STILL RUNNING WOULD NOT RESPOND WHEN GIVEN GAS. TURNED VEHICLE OFF RESTARTED WRENCH LIGHT WENT OUT WAS ABLE TO DRIVE HOME TOOK TO DEALER THEY STATEED THEY FOUND NOTHING.A SEARCH OF THE INTERNET SHOWS THIS PROBLEM HAS ACUURED FOR SOME TIME IN THIS MODLE PLEASE THIS IS DANGEROUS
Sep 02, 2020
MY CAR HAS STALLED ABOUT 10 TIMES WHILE DRIVING SINCE I BOUGHT IT ON HIGHWAY AND STREETS. SUDDENLY MOTOR DIES AND ITS SO DRAMATICALLY DANGEROUS DUE THAT I HAVE ONLY A FEW METERS TO MANEUVER. THE CHECK ENGINE LIGHT COMES AND GOES. I TOOK TO AUTOZONE AND THEY CONNECTED THE SCANNER AND CAME OUT TROUBLE CODE P2111. WHICH MEAN THROTTLE BODY GOT STUCK OR SO. I HAVE AN APPOINTMENT WITH FORD DEALER ON 12/05/2018 TO SEE IF THEY FIX. DEFINITELY IS A BIG ISSUE TO DANGEROUS FOR EVERYBODY. ONLY HAPPENS WHEN DRIVING LESS THAN 50MPH. I HAVE JUST RECORDED THE CHECK ENGINE LIGHT ON MY PHONE. CAR CAN STALL AT ANY POINT AT ANY TIME AND IT'S HARD TO DOCUMENT IT
Dec 03, 2018
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
BRAKE WARNING LIGHTS ON NO ABS
Jun 17, 2019
DRIVING ON THE INTERSTATE AT 75 MPH DURING MORNING TRAFFIC DURING RAIN COVERED ROAD. MY TRACTION STABILITY AND ABS WARNING LIGHTS ARE ON AGAIN. I WAS DRIVING TO A DOCTOR APPT AND SAW THE WARNING LIGHT COME ON. I APPLIED LIGHT PRESSURE TO MY BRAKES AND GRADUALLY CAME TO A STOP. MY CAR HAS 115,000 MILES WHEN FAIL HAPPENED
Apr 18, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS NOT THE FIRST OWNER OF THE VEHICLE AND WAS UNAWARE THAT THERE WAS AN INTERNAL FAULT WITH THE THROTTLE BODY. THE WRENCH ICON, CHECK ENGINE, AND OIL PRESSURE WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. COURTESY FORD (6393 US-98 W, HATTIESBURG, MS 39402, (601) 264-5555) WAS AWARE THAT THE MANUFACTURER ISSUED AN UNKNOWN RECALL CAMPAIGN TO ADDRESS THE FAILURE; HOWEVER, THERE WAS NO REMEDY FOR SPECIAL COVERAGE CAMPAIGN NUMBER: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED BECAUSE THE MILEAGE EXCEEDED 8,000. THE DEALER DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE PART WAS REPLACED AND THE DEALER STATED THAT THE THROTTLE BODY WAS CLEANED; HOWEVER, BOTH REPAIRS FAILED TO PROVIDE A REMEDY. THE DEALER AND MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE THROTTLE BODY. THE VEHICLE CONTINUED TO LOSE SPEED AND THE CONTACT WAS CONCERNED THAT IT COULD STALL. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE...*BF CONSUMER ASKED THE MANUFACTURER FOR TECHNICAL GUIDELINES FOR THE CAMPAIGN #13N03 AND WAS TOLD CONSUMER WOULDN'T GET WHAT WAS NEEDED. THROTTLE REPLACED. *JB
Mar 05, 2019
THE FIRST TIME THIS HAPPENED I WAS DRIVING HOME AND TURNED ONTO A STREET AS I ACCELERATED THE VEHICLE SLOWED DOWN. I HAD MY FOOT AS LOW AS THE PEDAL WOULD GO AND IT WOULD NOT MOVE. I SWITCHED IT TO PARK TURNED IT OFF AND BACK ON AND IT STARTED UP AND WAS FINE AT ACCELERATING. SO THE SECOND TIME THIS HAPPENED ABOUT A MONTH LATER I WAS DRIVING ABOUT 30MPH WHEN MY ESCAPE SLOWED DOWN AND COMPLETELY STALLED OUT WHILE I WAS DRIVING ON A VERY BUSY STREET. I PUSHED SO FAR ON THE ACCELERATOR THAT THE PEDAL WAS AS LOW AS IT COULD GO BUT STILL NO MOVEMENT. I QUICKLY SWITCHED IT INTO PARK TURNED OFF THE VEHICLE AND TRIED TURNING IT BACK ON BUT IT JUST MADE THE NOISE LIKE IT WAS TRYING TO START. SO I TRIED AGAIN AND IT FINALLY TURNED ON, SWITCHED TO DRIVE AND WAS ABLE TO GET OFF THE STREET AS A SEMI WAS FLYING UP BEHIND ME. VERY SCARY MOMENT IN MY LIFE. I GOOGLED ABOUT THE ISSUE AND FOUND THAT AN INVESTIGATION IS GOING ON REGARDING THE THROTTLE ON 2012 ESCAPES. I THINK MY VEHICLE MAY BE A PART OF THIS. *TR
Oct 10, 2013
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING, EVERYTHING CUT OFF. I COULD NOT ACCELERATE, THE POWER STEERING TURNED OFF, AND I HAD TO TRY AND SAFELY PULL OVER. LUCKILY, EACH TIME I WAS IN A POSITION WHERE I COULD PULL OVER SAFELY. RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. THIS IS EXTREMELY SCARY AND UNBELIEVABLY DANGEROUS!!! PLEASE FORD, DO SOMETHING ABOUT THIS! HAVE TAKEN IT IN FOR SERVICE AND NO CODE CAN BE FOUND AND EVERYTHING PASSES THE DIAGNOSTIC TESTS. WHAT CAN BE DONE??
Jun 05, 2018
ON TWO SEPARATE OCCASIONS, MY 2012 FORD ESCAPE HAS COMPLETELY SHUT OFF ON ME WHILE DRIVING AT ABOUT 40 MPH. I HAD TO COAST TO THE SIDE OF THE ROAD, ONE TIME ON A SIDE ROAD AND THE OTHER ON A HIGHWAY WHILE TRYING TO ACCELERATE, AND THEN TURN THE CAR OFF AND BACK ON AGAIN. BOTH TIMES THAT SEEMED TO CORRECT THE PROBLEM. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT SEEMS TO HAVE BEEN REPORTED BY MANY OTHER 2012 ESCAPE OWNERS ON FORUMS/BLOGS.
Nov 13, 2017
AIR BAGS,STRUCTURE
2 complaints
IN AN ACCIDENT WITH FRONT END DAMAGE AND AIR BAGS DIDN'T DEPLOY.
May 06, 2018
MY WIFE AND ONE MONTH OLD CHILD WERE IN AN ACCIDENT THE OTHER DAY. SHE TURNED LEFT IN FRONT OF AN ONCOMING VEHICLE AND OUR 2012 FORD ESCAPE XLT WAS HIT IN THE FRONT PASSENGER CORNER. THE INSURANCE ADJUSTER JUST FINISHED DETERMINING THE DAMAGE ONLY TO CONCLUDE THAT THE VEHICLE IS A TOTAL LOSS. THERE WAS OVER $10,000 IN DAMAGE TO THE VEHICLE BEFORE HE TOOK IT APART TO DETERMINE HOW EXPENSIVE THE FRAME REPAIR WOULD BECOME. THE AIRBAGS DID NOT DEPLOY. I HAVE NOTIFIED FORD ABOUT THIS ISSUE AND THEY ARE "INVESTIGATING" WHICH I'M SURE WILL LEAD TO ABSOLUTELY NOTHING. HOW CAN A CAR RECEIVE A CATASTROPHIC IMPACT ON THE FRONT END LIKE THAT AND THE AIRBAGS NOT DEPLOY?
Jul 08, 2016
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
I HAD A RECALL ON MY TRUCK THAT I RECEIVED IN THE MAIL ABOUT A COUPLE WEEKS AGO AND I TRIED TO GET IN TOUCH WITH THE DEALER AND THE MANUFACTURER AND COULDN'T GET THROUGH TO NEITHER LOCATIONS
Apr 20, 2018
THROTTLE BODY PROBLEM P2111. ALSO TRANSMISSION WILL JUMP INTO GEAR CAUSING A LURCHING ACTION AND LOUD POP NOISE. MOVING DOWN STREET WHEN CAR SUDDENLY WOULD NOT ACCELERATE. LIMPED INTO AUTOZONE WHO RAN A DIAGNOSIS AND CAME BACK WITH P2111. THEN THEY LOOKED IT UP ON YOUTUBE AND FOUND HOW TO RESET IT (TURN KEY TO LOCK, SLOWLY (10 SEC) PUSH DOWN ACCELERATOR PADDLE, HOLD FOR 10 SEC, DEACCELERATE AT SAME RATE, TURN CAR OFF AND RESTART. IT WORKED FOR A FEW BLOCKS AND IT DID IT AGAIN. RINSE AND REPEAT SEVERAL TIMES TO GET HOME. LAST TIME ENGINE SYMBOL CAME ON...
May 31, 2017
AIR BAGS,SEAT BELTS
2 complaints
2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO RESTRAINTS CONTROL MODULE DEFECT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED SINCE THE AIR BAG LIGHT WAS NO ON, THERE WAS NO PROBLEM WITH THE VEHICLE. THE CONSUMER REFERENCED RECALL 14V597000. *JB
Mar 19, 2015
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND TURNING INTO A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE REAR QUARTER OF THE VEHICLE. BOTH VEHICLES WERE DESTROYED AND NONE OF THE AIR BAGS IN THE CONTACT'S VEHICLE DEPLOYED. THE CONTACT ALSO STATED THAT THE SEAT BELT DID NOT TIGHTEN ON IMPACT. THE CONTACT SUFFERED NECK, SHOULDER AND FACIAL INJURIES. THE FRONT SEAT PASSENGER SUSTAINED SEVERE INTERNAL HEAD INJURIES AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,999.
Sep 05, 2013
POWER TRAIN,FUEL/PROPULSION SYSTEM
2 complaints
AFTER SLOWING DOWN IN HEAVY TRAFFIC I FELT A JOLT OR THRUST FORWARD. WHEN I LOOKED AT THE DASHBOARD I NOTICED THE WRENCH LIGHT WAS LIT. I TRIED TO GIVE THE CAR GAS AND IT WENT NO WHERE. I WAS FORTUNATE TO BE ABLE TO PULL OVER TO THE SHOULDER AND LOOK UP THE LIGHT IN THE OWNER'S MANUAL. IT SAID IT WAS A POWER TRAIN/THROTTLE BODY FAULT. AFTER WAITING 15 MINUTES FOR A TOW TRUCK I TRIED RESTARTING THE CAR AND IT STARTED NORMALLY. THE CAR DROVE NORMALLY THE REST OF THE DAY. I BROUGHT IT INTO THE FORD DEALERSHIP WHERE IT WAS PURCHASED THE NEXT MORNING. THEY EVENTUALLY TOLD ME THE THROTTLE BODY HAD FAILED/SHORTED OUT AND NEEDED TO BE REPLACED WHICH WOULDN'T BE COVERED UNDER THE WARRANTY BECAUSE I WAS 700 MILES OVER. AFTER FILING A CASE WITH FORD AND DOING RESEARCH, I NOTICED SEVERAL OTHERS HAVING THE SAME ISSUE. *TR
Dec 27, 2013
DRIVING DOWN THE FREEWAY AND WAS A POP AND I HAD NO GAS AT ALL. I HAD TO COAST OFF THE FREEWAY. THE REPAIR BILL WAS OVER $400.00 TO REPLACE THE THROTTLE BODY AND IT IS NOT COVERED IN MY EXTENDED WARRANTY. *TR
Nov 18, 2013
STEERING,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2012 Ford Escape. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel made an abnormal whining sound. Additionally, the contact stated that while accelerating from a stop, the vehicle hesitate. There were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
Jul 11, 2025
STEERING,POWER TRAIN
1 complaint
The contact owns a 2012 Ford Escape. The contact stated while driving at 5 MPH, the steering wheel failed to respond as needed. There were no warning lights illuminated. The contact was attempting to straighten the steering wheel and the steering wheel was difficult to turn. The contact stated that the vehicle failed to start, and the gear shifter failed to move or operate as intended. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Mar 12, 2025
STEERING,SUSPENSION,STRUCTURE
1 complaint
While doing an exhaust inspection on my car, I noticed the front subframe is rusted completely through on the right hand side near the rear lower control are bushing. This is a major structural component of the vehicle and I believe it is a huge safety risk driving it. The car has around 114,000 miles on it. I feel Ford should issue a recall and replace these rusted trough front subframes. I cannot afford to replace it at the cost of $2000 including labor. Please help, thank you.
Mar 12, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
1 complaint
Warning on the dash panel intermittently says Lift gate/back glass is ajar even though it is closed. This causes the interior lights to turn on and off. I believe this is due to a manufacturer defect in the gasket that allows water/condensation to seep into the lift gate and cause corrosion of the electrical wires
Apr 08, 2023
PARKING BRAKE,POWER TRAIN
1 complaint
The contact's friend owns a 2012 Ford Escape. The contact stated after parking and exiting the vehicle, the vehicle began to roll backwards. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.
Sep 13, 2022
TIRES
1 complaint
July 2020, we purchased 4 Cooper Tires, size is 225/65 R17 102T. These tires are 80,000-mile tires. Vehicle was taken into Discount Tire due to heavy vibration when driving on June 13, 2022. The tires had 13,663 miles on them. A tire was found to be separated. Discount Tire changed it out with a new tire. On Aug 10, 2022, the vehicle was taken into Discount Tire again due to heavy vibration in the vehicle while driving. A 2nd tire was found to be separated, and a 3rd tire has a flat spot in it. These tires now have 15,714 miles on them. Again, changed out the separated tire with a new tire. Do not have the DOT information on the 2 separated tires. Discount Tire disposed of the 2 separated tires each time they serviced the vehicle. The tire with the flat spot is still on the vehicle. There are 2 original tires on my vehicle from the July 2020 purchase. These 2 remaining tires pose potential for a blowout and an accident. DOT number U92Y 1CW 4919 & R72Y 1CW 2322. I contacted Cooper Tire, manufacturer, via email 8-16-2022. Received a standard minimal response 8-17-2022. Sent a certified letter 8-17-2022, requesting further assistance. Received another email response stating, "Have your dealer inspect the tires and if he determines that the tires failed due to a workmanship or materials condition, he can process the warranty and get the tires replaced." I will follow this route. return to the
Aug 17, 2022
STEERING,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
My car was accelerating slowly and making rough sound. The power steering goes out too often without any warning
Dec 03, 2021
STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
There is something not connecting right when you accelerate from a stopped position. From when you first start the car and begin to drive to slowing down to a complete stop as soon as you begin to accelerate there is almost no going right away when you push down on the pedal. It takes almost 10 seconds or more to even begin to stay with on coming traffic. You have to be at a 3 rpm to even shift to go a little more faster then the speed starts to increase if able. It is available when needed to look over at any point and I dont feel safe driving as theres something not right with the connection to the fuel I believe and it feels like. I have taken it to a local shop and they looked it over and didnt seem to find or see much but they cleaned the air flow meter but that didnt do the trick? Also while driving the car tends to veer to the left with or with no wind. It doesnt like to stay straight while driving and thats also unsafe as the driver your doing everything to stay straight. Have not been inspected by anyone other than the local shop I trust and is family friend. Have never noticed or seen any defective lights come on since I purchased the vehicle. I noticed this not even a month into purchasing and I took it to where I purchased the vehicle and asked about it and they said its normal in this older ford escape? I was kinda stunned and annoyed so I just left. Also when the ac is on it seems to take even more power to try and get going I have noticed. I also have tried to upload a photo of an invoice and my computer isnt allowing me?
Aug 08, 2021
LATCHES/LOCKS/LINKAGES
1 complaint
I have a 2012 Ford Escape what the following safety malfunctions: 1. Driver's door malfunction Driver's side door failed to close/ door lock ajar even when system door lock buttons are pressed. It first began June 1, 2021. Door flung open while driving my daughter and I to school and work. I had to hold the door with one hand and steer with other as this door malfunction posed a safety risk to others. Hazzard light for door is functioning when key is in ignition. I am in the process of contacting the dealer for inspection and servicing the vehicle. 2. Steering wheel Steering wheel will sometimes lock up while key is in ignition not long after starting the car. When this vehicle is in this state of condition, it will not turn and steering wheel will lock in place while in motion. Began noticing more of the occurrences February 2021. When this happens I immediately restart the vehicle by turning it off and then on again to unlock the steering wheel to drive in the direction I need to go. This poses a major risk to others, my 9 year old daughter and myself because it happens unexpectedly while car is in motion which can lead to incidents. 3. Check engine light Car warning light appears and then disappears on any occasion. Vehicle has passed Smog testing, and has previously been serviced for tune-up and oil changes regularly. (December 2019)
Jun 05, 2021
LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DRIVER DOOR WAS CLOSED BUT FAILED TO LATCH SECURELY. ADDITIONALLY, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE DOOR LATCH WAS REPLACED HOWEVER, THE MECHANIC WAS UNABLE TO START THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,685.
Jun 24, 2020
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 55 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD AN ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. LATER THAT DAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THERE WAS NO POWER STEERING ABILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 173,425.
Nov 04, 2019
SEAT BELTS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE SEAT BELT RETRACTED INTO THE FOLDED REAR SEAT. THE REAR SEAT WOULD NOT FOLD UPRIGHT. THE CONTACT TOOK THE VEHICLE TO GREAT LAKES FORD (2469 E APPLE AVE, MUSKEGON, MI 49442, (231) 777-2750) WHERE THE MECHANICS FOLDED THE SEAT DOWN AND IT WOULD NOT RAISE BACK UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,635.
Sep 06, 2019
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
THE AREA OF MOST CONCERN IS THE ISSUE WITH THE STEERING. EIGHT MONTHS AGO, I SUDDENLY LOST POWER STEERING JUST AFTER EXITING A FREEWAY. NOW IT IS MAKING THE SAME SOUND AGAIN AND MY MECHANIC FEELS THE WHEEL MAY LOCK COMPLETELY.I DRIVE MOUNTAIN PASSES, WHICH MAKES THIS EXCEPTIONALLY DANGEROUS. CONTACT WITH LOCAL AND CORPORATE FORD SAYS IT IS MY PROBLEM TO GET IT OVER AN HOUR AWAY TO THE DEALER, AND REPAIR WILL BE AT MY EXPENSE, EVEN THOUGH MANY PEOPLE HAVE HAD THIS SAME ISSUE. TO MAKE MATTERS WORSE, I LEARNED ONLY AFTER CONTACTING FORD ABOUT THE STEERING ISSUE, THAT THERE IS A SAFETY RECALL ON THE FUEL MODULE, WHICH COULD CAUSE FIRE. I RECEIVED NO NOTICE OF THIS UNTIL I REPORTED THE STEERING ISSUE TO THE COMPANY. THE DEALER TELLS ME IT WILL TAKE FOUR WEEKS TO GET THE PARTS TO FIX THE SAFETY RECALL. IN THE MEANTIME, I AM LOSING INCOME EVERY DAY AS I DRIVE FOR A LIVING. NO CONCERN FOR THE SAFETY OF ME, MY FAMILY, OR OTHERS ON THE ROAD.
May 20, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING IN TOWN AT A SLOW RATE WHEN MY BRAKING FEEL LIKE THERE WAS BORN ABS AND MY CAR WAS GETTING TO CLOSE AND I APPLIED PRESSURE ON THE PEDAL BUT IT WOULDN'T STOP. MY STEERING WHEEL BECAME VERY STIFF AND COULDN'T TURN IT. AN HOUR LATER, I WAS DRIVING ON THE INTERSTATE WHEN MY ABS, TRACTION CONTROL LIGHT AND STABILITY LIGHT CAME ON. MY CAR WOULD NOT TURN WELL AND I WAS IN THE MIDDLE OF PASSING A VEHICLE. I HAD NO BRAKES AT THAT POINT. THIS HAPPENED APRIL 20, 2019. CLEAR ROAD CONDITIONS. MY ESCAPE IS BECOMING A BIG SAFETY CONCERN. WHEN BRAKING I FEEL MY SYSTEM KEEPS SLIPPING IN THE FRONT END AND A SAGGING IN THE REAR. WHEN I DRIVE IT, I AM TERRIFIED THAT THIS WILL HAPPEN AGAIN AND WON'T BE ABLE TO STOP. TURNING FEELINGS RIGID AND STIFF AT TIMES. A CAR HAD PULLED OUT IN FRONT OF ME AND HAD TO DO A HARD STOP ON THE INTERSTATE. I PRESSED ON THE BRAKES BUT THE SYSTEM WOULD NOT STOP AND STEERING WOULDN'T ALLOW TO TURN. I HAD TO TURN A HARSH RIGHT TO AVOID CAUSING AN ACCIDENT WHILE ATTEMPTING TO DRIVE OFF TO THE SIDE OF THE ROAD. THIS HAS HAPPENED SINCE THE 1ST DAY I PURCHASED THIS VEHICLE 26 MAY 2016 FROM GLENBROOK HYUNDAI IN FORT WAYNE, IN.
Apr 16, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
IN A PRIVATE PARKING LOT, AFTER EXECUTING A 90 DEGREE LEFT TURN INTO A PARKING SPOT AND WITH THE BRAKE PEDAL APPLIED IN ORDER TO SLOW THEN STOP THE VEHICLE, THE VEHICLE SURGED FORWARD JUST BEFORE COMING TO A COMPLETE STOP. YOU COULD HEAR THE ENGINE REV UP AS IT SURGED FORWARD. APPLICATION OF THE BRAKE PEDAL DID NOTHING TO SLOW IT DOWN. AFTER THE VEHICLE WAS JARRED BY STRIKING THE CURB THE ENGINE RETURNED TO NORMAL IDOL. SO MUCH POWER WAS APPLIED IN THE SURGE THAT THE VEHICLE JUMPED A CURB, TRAVELED OVER A A GRASS PLOT AND STRUCK ANOTHER CAR ON THE OTHER SIDE. OUR FORD ESCAPE SUFFERED FRONT END DAMAGE (TOWARD DRIVERS SIDE) AND THE OTHER VEHICLE (A FORD ECO -BOOST) SUFFERED FRONT AND DRIVERS SIDE DAMAGE. NOTE THAT THE VEHICLE WAS TRAVELING FORWARD AT ABOUT ONE MPH (ALMOST TO A FULL STOP) WHEN THE SURGE OCCURRED. AS IT SURGED THE SPEED INCREASED RAPIDLY TO ABOUT SEVEN TO TEN MPH. THE VEHICLES WERE NOT TOWED AT THE TIME BUT WHEN DRIVING A SHORT DISTANCE HOME A SEVERE DEFECT IN THE STEERING (PULL TO THE LEFT) WAS NOTICED MAKING IT VIRTUALLY INOPERABLE. THE VEHICLE WILL BE TOWED FROM OUR DRIVEWAY TO THE BODY SHOP.
Apr 08, 2019
STEERING,SUSPENSION,SEAT BELTS
1 complaint
MY VEHICLE MAKES LOUD NOISE WHEN I DRIVE FROM THE WHEEL BARREL
Mar 25, 2019
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V77000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (COURTESY FORD LINCOLN, 1313 NE 122ND AVE, PORTLAND, OR 97230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
May 18, 2018
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 65 MPH, THE HOOD OPENED AND BLOCKED THE CONTACT'S VISION. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (MORRISTOWN FORD, 1112 W MORRIS BLVD, MORRISTOWN, TN 37813) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Mar 05, 2018
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
NO COLD AIR IN AIR CONDITIONER WHOLE MOTOR REPLACED IN 2014 LOCK ON BACK HATCH REPLACED BROKE AGAIN . THE ELECTRICAL RADIO DASH BROKE. RECALL POWER CHAIN WRENCH LIGHT ON AGAIN. HEATING COAL REPLACED
Feb 09, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
1 complaint
I HAVE TROUBLE WITH THE SEAT BELTS, THEY DO NOT RETRACK BY THEMSELVES AND SOMETIMES THEY LOCK UP EVEN THOUGH I DID NOT STOP SUDDENLY., ANOTHER PROBLEM IS WITH MY DASHBOARD THE LIGHTING GOES DIM AND THEM BRIGHT WHILE I AM DRIVING FOR NO REASON I CAN TELL, THIS IS ALL DURING CITY STREET DRIVING. I ALSO HAVE A STRONG FUEL SMELL WHICH LASTS FOR ABOUT 5 MINUTES WHEN I START THE CAR IN THE MORNING.
Oct 26, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TRANSMISSION CONTROL MODULE CAUSING ISSUES WITH TRANSMISSION, SHIFTING. MECHANIC SAID TRANSMISSION IS STARTING IN 5TH GEAR. JERKS VERY HARD WHEN PUT IN REVERSE. UPON GOING 45 MPH ENGINE REVS TO 3 RPM. CANNOT TAKE OFF FAST, VERY SLOW MOVING.
Aug 11, 2017
STRUCTURE,ENGINE,VISIBILITY/WIPER
1 complaint
I PURCHASED MY 2012 ESCAPE IN AUGUST 2014,WITH APPROXIMATELY 29,000 MILES ON IT. WITHIN TEN MONTHS, THE AIR CONDITIONER QUIT WORKING. AS I WAS PULLING INTO A PARKING LOT, SMOKE STARTED COMING OUT OF THE RADIATOR AREA AND A GREEN SUBSTANCE WAS BLOWING OUT. THE REAR LIFT GATE ONLY OPENED SOME OF THE TIME, OVER THE PAST YEAR, AND NOW DOES NOT OPEN AT ALL, POSSIBLY BECAUSE WATER LEAKS THROUGH THE HATCH WINDOW, AND HAS DONE SO SINCE I BOUGHT THE VEHICLE.
Aug 07, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHILE BRAKING THERE IS A VIBRATION AND ENGINE STALLS. THE DEALER CLAIMS THEY CAN NOT REPLICATE AND WANTS ME TO RESCHEDULE TO BRING IT N AGAIN A WEEK LATER. THIS HAPPENS EVERY I STOP OR SLOW DOWN IN A RIGHT TURN. I GET THE VIBRATION AND ENGINE STALLS. I HAVE TAKES ELSE WHERE TO CHECK IF THERE IS SOMETHING STUCK IN THE BRAKE BUT NOTHING FOUND THEY DO REPLICATE PROBLEM BUT DON'T KNOW WHAT IT IS. I CAN NOT DRIVE UNTIL THIS IS FIXED AS IT IS A SAFETY ISSUE IF THE VEHICLE STALLS. DEALER IS NO HELP MAYBE MANUFACTURE OR SOMEONE ELSE THIS HAS HAPPENED TOO CAN ASSIST.
Jun 02, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING AT ABOUT 35-40 MPH, THE VEHICLE SUDDENLY TURNED OFF. I COULDN'T HIT THE ACCELERATOR AND HAD TO COAST TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND BACK ON AGAIN, AND IT RESTARTED WITHOUT A PROBLEM. IT HAS DONE THIS TO ME A HANDFUL OF TIMES IN THE LAST 3 YEARS, BUT EVERY TIME I TAKE IT TO A MECHANIC, THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE CANNOT FIX IT. THE FORD DEALERSHIPS OFFER TO "TAKE A LOOK AT IT" FOR A HIGH PRICE, AND CAN'T TELL ME WHAT'S WRONG EITHER. THIS IS EXTREMELY DANGEROUS AND COULD EASILY CAUSE AN ACCIDENT AT ANY GIVEN TIME. THERE IS CLEARLY A DEFECT IN THE ELECTRICAL AND/OR FUEL SYSTEM, BUT NO ONE CAN SEEM TO SOLVE THE PROBLEM. IN MY OPINION, FORD SHOULD ORDER A RECALL OF THE FORD ESCAPE TO ADDRESS THIS DANGEROUS PROBLEM. THERE ARE MANY ONLINE FORUMS STATING CUSTOMER COMPLAINTS AND ISSUES IDENTICAL TO THIS, ALL OF THEM STATING THAT NO ONE SEEMS TO BAD ABLE TO FIGURE OUT WHAT'S WRONG OR FIX THEIR VEHICLES. AS CONSUMERS, WE PAY A VERY HIGH PRICE FOR VEHICLES THAT WE DEPEND ON DAILY TO BE SAFE AND RELIABLE. FORD SHOULD STAND BY ITS PRODUCT AND FIX THIS DANGEROUS ISSUE TO ENSURE THE SAFETY AND SATISFACTION OF ITS CUSTOMERS.
Mar 12, 2017
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 40 MPH, THE TRACTION CONTROL AND ABS WARNING INDICATORS REMAINED ILLUMINATED. IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Dec 12, 2016
VISIBILITY,STRUCTURE,UNKNOWN OR OTHER
1 complaint
TWO DAYS AGO I WAS DRIVING DOWN THE HIGHWAY AT NIGHTTIME, ALONE. I WAS THE ONLY VEHICLE IN SIGHT, AND THEY WERE NO OVERPASSES ANYWHERE NEAR ME. AS I WAS DRIVING, OUT OF ABSOLUTELY NOWHERE MY REAR WINDSHIELD EXPLODED. GLASS WENT FLYING EVERYWHERE, EVEN TO THE POINT OF HITTING THE FRONT SEAT. I HAD NO IDEA WHAT HAPPENED, I THOUGHT SOMEONE MAY HAVE THROWN A BRICK THROUGH MY WINDOW. LUCKILY I HAD MY WITS ABOUT ME ENOUGH TO PULL OVER AND SEE WHAT IT HAPPENED. I EXAMINED MY VEHICLE AND NOTED THAT THERE WERE NO ROCKS AND STILL NO OTHER VEHICLES OR PEOPLE IN SIGHT. THERE WAS NO REASON FOR THIS WINDOW TO HAVE EXPLODED; IT HAPPENED COMPLETELY ON ITS OWN. IF I HAD A DOG OR CHILD IN THE BACKSEAT, THEY COULD HAVE BEEN KILLED. I WAS DRIVING AT 120KM/HR, THE SHEER NOISE AND SHOCK OF THE INCIDENT COULD HAVE EASILY CAUSED ME TO BE IN A FATAL ACCIDENT. I WAS LUCKY THAT I REACTED THE WAY THAT I DID, BUT MANY PEOPLE WOULDN'T HAVE. GLASS SHARDS WERE ALL OVER MY CAR. THEY FLEW TO THE FRONT SEAT. THEY CAME OUT AT SUCH A SPEED THEY EASILY COULD HAVE BLINDED OR CUT SOMEONE. THIS IS A COMMON PROBLEM WITH FORD SUVS! THERE ARE MULTIPLE NEWS REPORTS AND YET FORD HAS DONE NOTHING AS OF YET! *TR
Nov 30, 2016
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT RODENTS DESTROYED THE WIRING IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER SENSOR AND THE FUEL CAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNAVAILABLE.
Jul 13, 2016
SUSPENSION,UNKNOWN OR OTHER
1 complaint
WHEN I TURN IT MAKES A POP, THE TAIL GATE (TRUNK) WILL NOT OPEN AND BACK LIGHT SHORTAGE OUT AT TIMES. CAR BALLS OUT SOMETIME WHEN I'M TRYING TO GO AND WILL IDLE UP ON ITS OWN AT TIMES.
Jul 06, 2016
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
1 complaint
ESCAPE HAS SEVERAL ISSUES, FORD DEALER WOULD REVIEW AND REPORT NO ISSUES FOUND. I BOUGHT MY ESCAPE NEW IN JULY 2012. 1.FRONT SEAT BELTS - WITHIN THE FIRST YEAR (JAN-FEB 2013 - MILEAGE 5,000ISH) THE FRONT SEAT BELTS WOULDN'T RETRACT 90% OF THE TIME, CAUSING THEM TO BE CAUGHT IN THE DOOR AND/OR KEEP THE DOOR FROM CLOSING. 2.TRANSMISSION ISSUES (NOV 2015 - MILEAGE 50,000ISH ) IT SHIFTS BADLY, SOMETIMES ACTS AS IF ITS IN-BETWEEN GEARS WHEN YOUR BREAKING OR ACCELERATING. WHEN YOU RELEASE THE PEDDLE AND REAPPLY, IT'LL REENGAGE BUT AT TIMES WILL LURCH AGAIN. 3. ELECTRICAL ISSUES - JAN 2016 -(MILEAGE 65,000ISH) THE DOME LIGHT WON'T GO OUT, HAD TO PULL THE FUSE LIGHTS SO I COULD DRIVE UNOBSTRUCTED. 4.(4/18/16 - MILEAGE 73,000ISH) REAR DOOR WILL NOT OPEN. APPARENTLY THIS IS A KNOWN ISSUE BASED ON WHAT FIND ON LINE AND HERE. IN THE PAST I DID NOTICE WATER 'DRIPS' ON MY BACK WINDOW, I COULDN'T FIGURE OUT WHERE THE 'LEAK' WAS, AGAIN DEALERSHIP REPORTED NO PROBLEM FOUND, I JUST THOUGHT IT WAS POOLED WATER THAT FOUND ITS WAY IN WHEN I HAD OPENED UP THE REAR WINDOW/DOOR. BUT BASED ON WHAT I SEE ON LINE AND HERE THE REAR DOOR NOT OPENING IS DUE TO THE 'WATER DRIP/LEAK' ISSUE BECAUSE OF THE REAR WINDOW GASKET ISN'T CORRECT THICKNESS OR SOMETHING ALONG THOSE LINES. BACK DOOR NOT BEING ABLE TO OPEN IS A SAFETY CONCERN, ALL DOORS SHOULD BE ACCESSIBLE IN CASE OF AN EMERGENCY. 5. SAME DATE AS 4,DOOR LOCKS NOT LOCKING WHEN YOU PUT SUV INTO GEAR. 6. APRIL 26, 2016 ' PULLING OUT OF MY DRIVE WAY ' NO INCLINE WHAT SO EVER ' WARNING LIGHT FOR STEEP GRADE LIGHT CAME ON. 6. TRUCK WILL BE TAKEN BACK TO A DIFFERENT FORD DEALER SHIP, FOR ALL THE ABOVE ISSUES, I DON'T CARE TO RETURN TO WHERE I BOUGHT IT, SINCE THEIR SERVICE DEPARTMENT IS VERY DISMISSIVE DESPITE ME PROVIDING REPORTS FROM THIS WEBSITE TO THEM ABOUT THE VARIOUS ISSUES I CAME IN WITH.
Apr 27, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING 45 MPH AND VEERING TO THE LEFT, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 37,782. UPDATED 12/03/15*LJ *TR
Sep 29, 2015
STRUCTURE,SEATS,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. UPON ENTERING THE VEHICLE, THE CONTACT SMELLED AN ABNORMAL ODOR. THE CONTACT REALIZED THAT THE SEATS, FLOOR BOARDS, RUGS, AND WINDOWS WERE WET AND FOGGY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING WATER FROM THE WINDOWS AND THE SEALS ON THE DOORS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. .. UPDATED 09/30/15*BF
Aug 05, 2015
EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
4/29/15 FORD VIOLATED THEIR NEW CAR WARRANTY COVERAGE, BY REFUSING TO REPAIR, THE DEFECTIVE COMPONENTS FILED IN COMPLAINT 10713581 . THE VEHICLE HAS BEEN HELD HOSTAGE AT INVER GROVE FORD, AGREED TO REPAIR ALL ITEMS IN THE AFOREMENTIONED COMPLAINT #10713581 . AS A DISABLED VETERAN, WITH A SICK SERVICE DOG, I HAVE NO ACCESS OR ABILITY TO DRIVE AN UNSAFE VEHICLE. *TR
Apr 29, 2015
SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
PLEASE FORWARD TO APPROPRIATE PERSONNEL, ON THURSDAY, AUGUST 14TH AT ~5:45PM A CLEAR DAY: OUR MOM/MOTHER IN-LAW HAD JUST DROPPED OF MY DAUGHTER AFTER SHOPPING AND WAS MAKING HER WAY HOME THRU THE WINDY BACK ROADS LESS THAN TWO MILES FROM OUR HOME. AS SHE CLIMBED A HILL A FEW BLOCKS AROUND THE CORNER FROM HER HOME AND STOPPED AT A STOP SIGN ON THE CREST OF THE HILL. THE 2012 FORD ESCAPED LURCHED/SURGED FORWARD UNCONTROLLABLY. AS FROM HER DESCRIPTION, SHE HEARD LOUD RUMBLINGS COMING FROM THE ENGINE; THE ESCAPE SHOOK AND LAUNCHED HER FORWARD WHILE SHE HAD HER FOOT ON THE BRAKE. THE ESCAPE PROPELLED HER UNCONTROLLABLY FORWARD CRASHING INTO A LARGE BOULDER, SHE THEN RICOCHETED ACROSS TWO LANES UP HILL, OVER AN EMBANKMENT /WALL, JUST MISSING A TREE, COLLIDED WITH ANOTHER PARKED VEHICLE PUSHING IT APPROXIMATELY THREE FEET, PASSED THAT INTO ANOTHER SMALL WALL JUST MISSING THE HOUSE. WE ARE THANKFUL ON MANY LEVELS; THAT OUR DAUGHTER WAS NOT WITH HER, THAT OUR MOM WAS NOT SEVERELY INJURED AND NO ONE ELSE WAS INJURED. I WAS RESEARCHING ONLINE AND THERE WAS AN INVESTIGATION OPEN FOR THIS VEHICLE AT ONE TIME. A RECALL IS NEEDED FOR THIS VEHICLE MODEL BEFORE THERE IS A FATALITY INVOLVED. WE ARE VERY CONCERNED KNOWING THAT MANY OTHER FAMILY MEMBERS AND FRIENDS DRIVE ESCAPE MODELS. PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS. WE HAVE MANY PICTURES FROM THE SCENE FOR YOU TO REVIEW. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 19, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
ACCELERATING FROM A DEAD STOP ENGINE CUTS OUT. *TR
Aug 01, 2014
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2012 FORD ESCAPE. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AT AN UNKNOWN SPEED WHEN THE BRAKE PEDAL WAS ENGAGED BUT THE PEDAL FAILED. THE VEHICLE FAILED TO STOP AND THE CONTACT CRASHED INTO A RESIDENTIAL DECK. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16,276. UPDATED 9/4/14*CN
Jul 30, 2014
AIR BAGS,SEAT BELTS,STRUCTURE,SEATS
1 complaint
THIS DOCUMENT IS IN RESPONSE TO A FRONTAL VEHICLE COLLISION OCCURRING MAY 16, 2014 ON A MAJOR HIGHWAY. AT MY REQUEST I REQUESTED THE AUTO BODY REPAIR SHOP TO CHECK THE OCCUPANT RESTRAINT SYSTEM. IT WAS DETERMINED THAT THE RESTRAINT SYSTEM CONTROL MODULE WAS INITIATIVE AND PROBABLY HAS BEEN SINCE THE CAR WAS BUILT. PERHAPS AN INVESTIGATION OF THE SAME, MAKE, MODEL, AND YEAR FORD SUV BE CONSIDERED. ALL SUPPORTING DOCUMENTATION IS IMMEDIATELY AVAILABLE. *TR
Jul 14, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
AS PER MY VEHICLE REPORT FROM THE DEALERSHIP: CONCERN 51: C/S THAT BATTERY LIGHT IS ON, PLEASE CHECK AND ADVISE. CAUSE: VERIFIED CONCERN. FOUND BELT THROWN. ALSO FOUND AND OIL LEAK AT THE FRONT COVER VIA A DIME SIZED HOLE IN THE COVER. CORRECTION: REPLACED FRONT COVER AND VBELT. ALSO REPLACED MOTOR MOUNT THAT WAS STRIPPED OUT. VERIFIED REPAIR. BATTERY LIGHT IS OFF AND NO OIL LEAKS AT THIS TIME. *TR
Jun 23, 2014
VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
2012 FORD ESCAPE. CONSUMER WRITES IN CONCERN REGARDING LETTER RECEIVED ABOUT THROTTLE BODY FAILURE. *SMD THE CONSUMER ALSO STATED THE REAR TAILGATE WINDOW HAD TO BE REPLACED 3 TIMES, DUE TO A LEAK. *JB
May 01, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
ON 6 DIFFERENT OCCASIONS DOOR LATCHES HAVE BEEN REPLACED, I'VE BEEN LOCKED IN AND OUT OF MY VEHICLE, MY HUSBAND IS DISABLE AND I HAD TO CLIMB THROUGH THE HATCH BACK TO GET DOORS TO OPEN. I AM AFRAID OF THIS VEHICLE, IF IT CATCHES FIRE WILL I GET OUT? I FEEL THIS IS A DEATH TRAP AND FORD IS JUST SOOTHING MY FEATHERS TO KEEP ME HAPPY. ALSO, I WAS SOLD A 2012 4X4 VEHICLE, HOWEVER MY VEHICLE IS NOT A 4X4. THE DEALERSHIP SAID THEY GO BY VIN, THIS ONE IS WRONG! *TT
Apr 16, 2014
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
ON THE WAY TO WORK AT 7PM, THE BACK HATCH BEGAN RANDOMLY LOCKING AND UNLOCKING AND OPENED SLIGHTLY. AFTER WORK THE NEXT MORNING AT 8AM, THE BACK HATCH UNLOCKED AND OPENED WHILE DRIVING ON A BUSY ROAD AT 10MPH. I CONTACTED AIRPORT FORD IN FLORENCE, KY AND THEY STATED NEVER HEARING OF THIS HAPPENING WITH ANOTHER ESCAPE. *TR
Mar 25, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
IT WAS APPROXIMATELY 9AM AND I HAD JUST EXITED THE FREEWAY (BEEN DRIVING FOR ABOUT 20 MIN) AND I TOOK A RIGHT OFF THE EXIT RAMP ONTO A SECONDARY STREET. I WAS GOING ABOUT 40 AND STARTING TO SLOW DOWN FOR A YELLOW LIGHT, WHEN THE CAR JUST DIED. NO WARNING, NO LIGHTS (THAT I REMEMBERED, BECAUSE I PANICKED), NO SOUNDS. I WAS IN THE FAR LEFT LANE AND SO I IMMEDIATELY TRIED TO START THE CAR. NOTHING. NO SOUNDS, NOTHING. I THEN TURNED ON MY FLASHERS. TRIED TO START THE CAR AGAIN, NOTHING. I WAITED ABOUT 3 MIN. AND TRIED AGAIN AND IT STARTED RIGHT UP. IT HAS NOT DONE IT IN THE 2 DAYS SINCE, BUT I AM NOW TO SCARED TO DRIVE ME CAR AFRAID THAT IT WILL DIE AND I WILL CAUSE A CAR PILE UP. WE HAVE HAD THE CAR IN TO FORD AND THEY WILL DO NOTHING. *TR
Feb 19, 2014
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN DRIVING THE CAR WOULD COMPLETELY SHUT OFF, THE CHECK ENGINE LIGHT WOULD COME ON, AND I LOST CONTROL OF STEERING AND ACCELERATION. I HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD. THE CAR WOULD USUALLY TURN BACK ON. I HAD TO TAKE IT BACK INTO THE FORD DEALERSHIP 4 TIMES FOR THEM TO FIGURE OUT WHAT WAS WRONG WITH IT, AS THEY THOUGHT THEY HAD FIXED IT EACH TIME.
Sep 06, 2013
SEATS
1 complaint
ON 3/23/13 MY HUSBAND AND I WERE STOPPED AT A STOP SIGN WHEN A PERSON HIT US FROM BEHIND AT ABOUT 45 MILES PER HOUR, WHEN THIS HAPPENED THE FRONT SEATS BROKE AND FELL INTO A LAYING POSITION. THIS GAVE NEITHER MY HUSBAND NOR ME ANY SUPPORT FOR OUR BACKS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND MY HUSBAND DROVE THERE. WE FOUND OUT THAT I HAD A HERNIATION ABOVE MY ALREADY FUZED BACK. MY HUSBAND WAS PERFECTLY HEALTHY BUT AFTER THE ACCIDENT, HE HAS NOW A CRACKED VERTEBRAE AND 2 HERNIATED DISKS. *TR
Aug 15, 2013
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER WAS BLOWING WARM AIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CONDENSER EXHIBITED A HOLE AND WAS LEAKING COOLING FLUID. THE CONDENSER WAS UNPROTECTED AND EXPOSED, ALLOWING ROAD DEBRIS TO ENTER AND PUNCTURE THE CONDENSER. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THEY OFFERED TO COVER 50 PERCENT OF THE REPAIR COSTS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 13,000.
May 28, 2013
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND DECELERATING, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 15,371. UPDATED 04/10/13*LJ THE DEALER STATED THE COMPUTER DID NOT REGISTER A PROBLEM. UPDATED 04/18/13 UPDATED 11/19/13*LJ UPDATED 11/26/2013 *JS
Mar 15, 2013
STEERING,TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE BRAKES, TRACTION CONTROL AND POWER STEERING ASSIST FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER TO BE RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ... UPDATED 02/28/13 *BF
Dec 18, 2012
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN UNEXPECTED HESITATION AS THE VEHICLE BEGAN TO SURGE FORWARD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 77. UPDATED 1/15/13* CN THE CONSUMER STATED THE PROBLEM WAS SOLVED ON 12/13/12. HIS RIGHT FOOT WAS TOUCHING THE SIDE OF THE BRAKE AND ACCELERATOR PEDAL, CAUSING THE VEHICLE TO STALL.
Dec 12, 2012
ENGINE AND ENGINE COOLING
1 complaint
FORD I NEED HELP...MY SENIOR PARENTS JUST PURCHASED A 2012 FORD ESCAPE AND IT HAS AN INTERIOR CARBON MONOXIDE LEAK. AND WE HAVE TAKEN IT TO THE DEALER AND HAVE BEEN INFORMED THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO TEST FOR CARBON DIOXIDE LEAK. MY PARENTS GOT DIZZY AND GOT SICK FROM THE CARBON MONOXIDE LEAK. WE HAVE A FORD WARRANTY AND NOW I FEEL WE ARE GETTING THE RUN AROUND. WE HAVE BEEN LEAVING MESSAGES FOR [XXX] AT THE FORD MOTOR CUSTOMER RELATIONS DEPT. WE JUST LEFT A ANOTHER MESSAGE AND WE WERE TOLD SHE IS OUT TO LUNCH. MY PARENTS HAVE BEEN WITHOUT A CAR FOR OVER 3 WEEKS. AND TO TOP IT ALL OFF THE FORD STORE OF SAN LEANDRO- SERVICE MANAGER NAMED [XXX]SAYS TO JUST COME PICK UP THE VEHICLE BECAUSE THEY DO NOT HAVE THE EQUIPMENT TO CHECK FOR THIS LEAK.. I DO NOT WANT MY PARENTS TO DIE IN A CAR WITH A CARBON MONOXIDE LEAK. IF YOU CAN HELP LET ME THIS IS HOW FORD TREATS SENIOR CUSTOMERS. WE ARE IN CALIFORNIA, IT IS A 2012 FORD ESCAPE. PLEASE HELP A CUSTOMER WITH A FORD CAR THAT HAS A CARBON MONOXIDE LEAK,.,,,,,,,,,,,,, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Nov 15, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
1. WHILE HIGHWAY CRUISING AT CONSTANT SPEED, ENGINE SUDDENLY DROPPED TO IDLE SPEED AND VEHICLE SLOWED RAPIDLY, UNTIL GAS PEDAL WAS LIFTED AND PRESSED DOWN AGAIN. ENGINE HESITATED AND SURGED. PROCESSED KEPT REPEATING AT VARIABLE INTERVALS. 2. TRANSMISSION INTERMITTENTLY HESITATES EXCESSIVELY ON FIRST TO SECOND UPSHIFT WHILE ENGINE DROPS TO IDLE SPEED. BOTH PROBLEMS ARE INTERMITTENT, NEITHER IS REGULAR OR CONSTANT. DEALER SAYS NOTHING WRONG AND NO FAULT CODES ARE RECORDED. PROBLEM #1 IS VERY INFREQUENT . PROBLEM #2 MUCH MORE COMMON. BOTH MIGHT BE RELATED TO SUMMER TEMPERATURES, ESPECIALLY #1.
Oct 13, 2012
POWER TRAIN,STRUCTURE
1 complaint
VEHICLE WAS BEING PREPARED TO BACK OUT OF LEVEL GARAGE ONTO DRIVEWAY WITH MILD DOWNHILL SLOPE. VEHICLE WAS STARTED, EMERGENCY BRAKE RELEASED AND AUTOMATIC TRANSMISSION PLACED IN REVERSE, DRIVER'S FOOT ENGAGED BRAKE. DRIVER REALIZED WALLET WITH DRIVER'S LICENSE WAS LEFT INSIDE HOUSE. TRANSMISSION PLACED IN PARK, DRIVER REMOVED FOOT FROM BRAKE AND EXITED VEHICLE. VEHICLE NOT NOTED TO BE MOVING WHEN DRIVER EXITED. DRIVER ENTERED HOUSE THROUGH GARAGE ENTRY, RETRIEVED WALLET. WHEN GARAGE WAS RE-ENTERED VEHICLE WAS BACKING OUT OF GARAGE ONTO DRIVEWAY ON ITS OWN. DRIVER ATTEMPTED TO CATCH UP TO VEHICLE ON FOOT AND ATTEMPT TO REGAIN CONTROL. VEHICLE BACKED DOWN FULL LENGTH OF DRIVEWAY (APPROX. 100 FEET) AND BACKED ACROSS ROAD AND DOWN FAIRLY STEEP EMBANKMENT ON OTHER SIDE OF ROAD. VEHICLE THEN BACKED INTO A LARGE TREE ABOUT 10-15 FEET FROM ROAD AND ABRUPTLY STOPPED, AND AN ADJACENT TREE WAS SIDE-SWIPED BY THE REAR/LEFT SIDE OF THE VEHICLE. NO PROPERTY DAMAGE OCCURRED, SCANT DAMAGE TO 2 LARGE TREES. DRIVER ASSESSED THE DAMAGE, RE-ENTERED THE VEHICLE. DRIVER CANNOT DEFINITIVELY RECALL WHAT GEAR THE TRANSMISSION WAS IN WHEN VEHICLE WAS RE-ENTERED. DRIVER WAS ABLE TO RE-START THE VEHICLE AND MOVE IT ACROSS THE ROAD AND BACK ONTO DRIVEWAY. *TR
Jun 24, 2012
AIR BAGS,SEAT BELTS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT TIGHTEN. THE REAR OF THE DRIVER'S SEAT FRACTURED AS A RESULT OF THE CRASH. THE POLICE ARRIVED ON SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND TAKEN TO THE DEALER. THE VEHICLE WAS NEITHER REPAIRED NOR INSPECTED FOR THE AIR BAG, SEAT BELT AND SEAT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,595.
Mar 21, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO HESITATE WHILE ACCELERATING. THE CONTACT ALSO NOTICED THAT THE VEHICLE WOULD DECELERATE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 03/16/12*LJ UPDATED 05/03/12
Feb 24, 2012
Frequently Asked Questions
How many problems does the 2012 FORD Escape have?
The 2012 FORD Escape currently has 593 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 FORD Escape?
The most common problems reported for the 2012 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 FORD Escape problem data come from?
All problem and complaint data for the 2012 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Escape
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other FORD Models
'34
1500 Foldaway
A8513
A9513
A9522
Aerostar
Affordable Aluminum
Affordable Trailers
Aspire
AT8513
AT9513
AT9522
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models