2019 FORD Escape Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
478
Complaints Reported
Complaints by Component
ENGINE
165 complaints
I am reporting a safety-related engine defect on my 2019 Ford Escape (2.0L EcoBoost). On September 23, 2025, at 72,233 miles, the engine failed due to coolant leaking into the combustion chamber (cylinder #3). Ford’s own dealer confirmed coolant intrusion and referenced Ford TSB 22-2239. This issue is associated with known EcoBoost coolant-intrusion failures documented in multiple Ford bulletins and class-action suits. The engine failure required a complete long-block replacement costing $8,644.38. Ford denied assistance despite the failure occurring within the extended 7-year/84,000-mile coverage window under Customer Satisfaction Program 21N12. Coolant intrusion can cause sudden engine failure, stalling, loss of power, or inability to accelerate, creating a hazardous driving condition. I request NHTSA review this defect as part of the widespread EcoBoost coolant-intrusion problem. Owner: [XXX] , [XXX] . VIN: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 10, 2025
COOLANT WATER INTRUSION INTO THE CYLINDER BLOCK. COOLANT INTRUSION DUE TO MANUFACTURE DEFAULT. LONG BLOCK NECESSARY TO COMPLETE REPAIR. REPAIR IS NOT UNDER WARRANTY. CHECK ENGINE LIGHT APPEARED. OBD WARNING CODE P303 SUGGESTED CYLINDER 3 MISFIRE. COOLANT LEVEL WAS NOTED TO BE LOW. VEHICLE WAS THEN TAKEN TO THE FORD DEALERSHIP PROMPLY. AFTER DEALER INSPECTION COOLANT WATER INTRUSION WAS FOUND. IF THIS PROBLEM WAS NOT DIAGNOSED EARLY IT COULD'VE CAUSED ENGINE FAILURE WHILE DRIVING.
Nov 09, 2025
I have Engine coolant intrusion into the the cylinder heads. White smoke during start up and loss of engine coolant. Also is stuttering during start up with check engine lights..
Nov 06, 2025
On returning from vacation, the check engine light came on. Pulled vehicle into auto parts store for a computer diagnosis's, computer said spark plug issue. Took the vehicle next day to my technician for diagnosis's and repair. The mechanic had difficulty removing the Number two(2) spark plug. After using light and scope to examine the interior of the number two(2) cylinder,traces of coolant was found inside to cylinder. The mechanic researched it online and said there was a problem with the 2000 teen model Ford Escapes with a crack in the engine block. I took the car three weeks later to the Ford dealership where the vehicle was purchased from because the SERVICE ENGINE LIGHT NOW came on. I was told there was nothing they could do and I was asked to leave. One of the other personnel that worked at the dealership overheard our conversation and stepped in and told his coworker that even though we were over on the recall mileage for this issue we were still inside of the seven year window for the recall. I was given the Ford Customer Service toll free number to report this issue, and was told not to tell anyone where or how I got that number and would you be so nice and leave and take the vehicle with you.
Nov 03, 2025
2019 Ford Escape 1.5L EcoBoost. 74,000 miles. Check engine light came on out of nowhere. Had auto shop read the code and it was a misfire of cylinder 3 and needed ignition coil and spark plug replaced. A few days later the message "High Engine Temperature, Stop Safely" came on and the engine temperature shot up to High. Pulled over and let it cool down. Started driving it again and it shot back up to High again. Took the car to a mechanic who did a compression test and said that the coolant ran green which meant the coolant is infiltrating the cylinders. Per another mechanic this is a known problem with 2019 Ford Escapes that the engine is a open deck block that allows the cylinders to move and be unstable. Ford knows this problem but never put a recall out!
Oct 29, 2025
+ 160 more complaints for this component
POWER TRAIN
68 complaints
Engine failure due to coolant leaking into engine block. Known issue from design flaw.
Nov 24, 2025
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and then accelerated. The contact stated that the engine was hesitating and chugging to maintain power. The vehicle was taken to the dealer, who diagnosed that the torque converter had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Sep 05, 2025
Transmission has been replaced 4 times
Sep 02, 2025
Clunking/wobble from Rear differential unit, also roaring like a bad wheel bearing loss of acceleration intermittently/power intermittently
Sep 02, 2025
Driveshaft carrier bearing trashed
Sep 02, 2025
+ 63 more complaints for this component
ENGINE AND ENGINE COOLING
62 complaints
The contact owns a 2019 Ford Escape. The contact stated that shortly after starting the vehicle, the message "Engine Overheating" was displayed. Additionally, the contact stated that the vehicle had experienced cylinder misfires and premature low coolant levels. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 133,000.
Nov 26, 2025
The contact owns a 2019 Ford Escape. The contact stated that while driving at 55 MPH, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into several cylinders, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 66,700.
Oct 21, 2025
The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the engine was idling abnormally rough, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Oct 09, 2025
The contact owns a 2019 Ford Escape. The contact stated that while depressing the accelerator pedal, there was an abnormally loud sound coming from the engine. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 130,000.
Oct 07, 2025
The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the spark plugs needed to be replaced and a tune up was necessary to fix the vehicle. The parts were replaced; however, four days later the check engine warning light was illuminated again. The vehicle was taken to the same dealer where it was diagnosed a second time and the contact was made aware of coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,372.
Aug 12, 2025
+ 57 more complaints for this component
UNKNOWN OR OTHER
17 complaints
My backup camera stops working sporadically. I saw a report that certain Ford vehicles were recalled but my vehicle is not included.
Sep 09, 2025
Backup camera will stay on for a short time after switching from R to D. It will switch while driving down the road. Also the lighting continues to switch light to dark while driving during the day.
Jul 03, 2025
Transmission issue, transmission failure
Jun 19, 2025
I purchased the vehicle from the dealership when it had just 5 miles on it. Soon after, I started hearing a popping noise every time the car shifted, as well as when making turns. After taking it back to the dealership, they discovered that there were missing spot welds in the center frame on the passenger side, specifically in the area between the front door and the back door.
Jan 24, 2025
Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion Ford put these vehicles out knowing this was an issue.
Aug 29, 2024
+ 12 more complaints for this component
POWER TRAIN,ENGINE
16 complaints
Ford has an issue where the coolant leaks into the cylinder blocks ruining the engine. Also, cause for low coolant which could catch the engine on fire.
Nov 28, 2025
Took my 2019 Ford Escape in for oil change and tune up. Couple days after tune up check engine light came on (cylinder 3 misfire) and vehicle overheated. Got vehicle back to local repair shop and discovered coolant intrusion in cylinder 3. Overheating of engine left me stranded in traffic, as there was no shoulder, only a guard rail on side of the road. Could have easily been rear ended. Luckily about to minutes later, the police arrived behind me and waited with lights on until tow truck arrived. Engine code P0303. Ford has issued a TSB (22-2322), so they are aware of the problems with the 1.5L EcoBoost engine. My Escapehas all the symptoms listed on the TSB and build date is within the manufacture dates shown on the TSB
Oct 10, 2025
The vehicle all of a sudden started saying there was a misfire on cylinder 1. So the ca was taken in for a tune up. Coil packs and spark plugs were changed. The vehicle was then losing coolant with no sign of a coolant leak externally. The coolant began leaking into the engine through a weakened gasket caused by the misfire. That should not of happened. The car had been marked as having various repairs prior to purchase at ford dealerships on such parts.
Sep 26, 2025
The engine continually misfires, forcing me to continually get it fixed. Now, with only 68,000 miles I have to replace the head gasket ($4000), which my mechanic states is an extremely common problem with this make, model, and year. I also continually get notices to my Ford app about “fault detected—service engine soon” (for the misfire) and “a power train or AWD fault has been detected”.
Sep 15, 2025
The contact owns a 2019 Ford Escape. The contact stated while driving 45 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated, and the contact received a power train malfunction notification through the Mobile App. The vehicle was able to restart but failed to respond while depressing the accelerator pedal. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was difficult to start but was started after several attempts. The vehicle was taken to Loganville Ford (3460 US-78, Loganville, GA 30052); where it was diagnosed and determined that the cam seals, the crankshaft sensor and harness, and the timing components needed to be replaced. The vehicle was not repaired. The contact stated that the engine was previously replaced in 2021, and the fuel pump was replaced in 2023 due to the stalling failure. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,117.
Aug 28, 2025
+ 11 more complaints for this component
ENGINE AND ENGINE COOLING,ENGINE
11 complaints
The contact owns a 2019 Ford Escape. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that there was coolant leaking into the cylinders, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12: (GTDI Engine – Short Block Replacement After Coolant Intrusion); however, the VIN was not included in program. The manufacturer was notified of the issue and informed the contact that the VIN was not included in the program and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.
Jul 02, 2025
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle jerked, and white smoke was coming from the exhaust. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact's husband inspected the vehicle and determined that the coolant level was low, and the coolant reservoir was refilled. The contact stated that the coolant reservoir needed to be refilled constantly; however, there were no visible coolant leaks. The vehicle was taken to another independent mechanic and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,500.
Jun 03, 2025
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough, with the check engine warning light illuminated. In addition, the contact stated that there was a misfire coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. In addition, the contact stated that when the spark plug was removed, the spark plug fractured, and part of the spark plug was left inside the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 50,000.
May 19, 2025
The contact owns a 2019 Ford Escape. The contact stated while driving 60 MPH, the check engine warning light was illuminated. The contact contacted the dealer and scheduled an appointment. The vehicle was then taken to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
Apr 23, 2025
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,301.
Apr 15, 2025
+ 6 more complaints for this component
TIRES
9 complaints
TIRE SIZE: 235/50 R18 I was driving on the highway at approx 65 miles per hour in the far left lane when I heard a loud POP and then my car started driving weird. No warning lights came on in my vehicle prior to. I pulled over as soon as I safely could and when I stopped and got out. I realized it was my passenger rear tire that exploded. I called AAA and they put on my spare. The next day I was able to get my vehicle to an NTB. The associate there told me that my front passenger wheel also had side wall damage and that’s likely what caused my passenger tire to pop. He commented that my tread was really good on all my tires so it wasn’t the cause. Because it was two tires that needed changing I was recommended to change all four tires for safety reasons.
Dec 29, 2024
- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at by the service department. He commented that the sidewalls of the other tires were cracking. He confirmed there was a safety recall on the tires for the year make and model that matched my car but he said my VIN number was not included. Ford number 21S10 recall date 2021-03-09 - A few seconds before the tire blew out the low tire light came on. I called the Ford Manufacture Customer service they said my vin number was not included in the recall and gave me a case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 04, 2024
The contact owns a 2019 Ford Escape equipped with Kumho Tires, Tire Line Crugen HP71, Tire Size: P235/45/R19, DOT Number: 1H2TEYA8E. The contact stated that the TPMS warning light was illuminated. The contact attempted to inflate the tires; however, the tires were not able to hold air. The contact stated there was tread separating on all four tires. The contact stated that all four tires installed had been installed in August 2023. The vehicle was taken to a tire dealer who informed the contact that the tires were in good condition and recommended a wheel alignment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 125,000. The tire failure mileage was 9,000.
Oct 08, 2024
Continental Conti Pro Contact 235/45/r19 95 rear tire inside side wall blew out on the highway.
Jul 12, 2023
I just had these tires replaced about 2 yrs ago and the front driver's side stated loosing air and upon inspection it is starting to shred. All 4 are doing this but not as back as the front one. This is a safety hazard if they were to come apart while driving it. The warning light came on stating low tire pressure. I only have 36744 miles on this vehicle.this happened on 7 /20/2022.. tire is in my possession but i will have to have it changed. Info is 235/45R19 95M MS DOT A3E6
Jul 22, 2022
+ 4 more complaints for this component
EXTERIOR LIGHTING
8 complaints
Simply put, the headlights repeatedly blow out with no apparent reason found. Bulbs have been changed multiple times personally and by professionals -- both headlights went out nearly simultaneously in September of 2024 and I replaced the bulbs myself, assuming it was a fluke or the bulbs had simply aged out. At the beginning of March, 2025, the passenger-side bulb went out again and I brought it to my dealership to get checked out. They couldn't find anything wrong, and I had them replace the bulb again. Now, for the third time since I bought the vehicle in April or May of 2024, I have to replace the passenger-side bulb again. I'm returning to the dealership to see if there's anything else to look for, but a quick internet search shows that there are lots of others experiencing this same problem without any kind of solution in sight. This is obviously not normal.
Mar 30, 2025
There is something wrong with either the bcm, headlight assembly, or headlight wiring harnesses. My low beam headlight bulbs only last about 6 months and then they go bad. I have tried using OEM bulbs, sylanvia bulbs, and led bulbs and have the same result = replacing within 6 months! This causes a severe safety issue as I lose visibility from a headlight. This issue is well documented all over the Internet and no one has been able to find any answers, except for a couple people being able to just use OEM bulbs and replace yearly.
Feb 25, 2025
I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out several times not just the bulbs. Twice they have burned out at the same time. The 2019 and the 2017 have the same light fixtures. The 2017 headlights were recalled. I contend that my car should be covered under the recall. I’ve called two local Ford dealers both are familiar with my problem and have told me there’s recall “yet”.
Dec 11, 2024
The contact's brother owns a 2019 Ford Escape. The contact stated while driving 70 MPH at night, the headlights became inoperable. There was no warning light illuminated. The contact stated that the headlight module failed to operate as needed and the contact was forced to drive to the residence without headlights. The contact had taken the vehicle to a dealer on three separate occasions to be repaired. On the first visit, the dealer replaced the battery and the headlight bulbs. The second visit, the dealer replaced the BCM (Body Control Module) and two other light bulbs that were not initially replaced. On the third visit, the headlight switch was replaced. Despite each repair, the headlight failure persisted. The contact was recently informed by the dealer that the wiring harness needed to be replaced; however, the dealer could not guarantee that the repair would fix the headlight failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.
Jul 19, 2024
Low beam headlight bulbs keep burning out, literally replacing bulbs at least once a year
Mar 02, 2024
+ 3 more complaints for this component
UNKNOWN OR OTHER,ENGINE
7 complaints
What component has failed and is it available for inspection upon request? The engine is failing due to coolant intrusion. This is a known issue that can lead to engine fires and failure whilst driving. This problem is reproduce able. The dealership has inspected the issue however it is intermittent and did not occur while they checked. CEL does come on for the issue and first appeared in early 2025.
May 13, 2025
Engine has failed and in need of full replacement at 123k miles. Vehicle was manf’d in 2019. While driving the vehicle, it can experience a complete loss of power and extremely poor acceleration resulting in a major safety issue on higher speed roads, causing the driver to be unable to avoid potential safety risks that may present. The dealer and manufacturer are both aware of the defect, but failed to issue a recall. The issue is a known design flaw with the engine, which allows coolant intrusion into the 2bd cylinder.
Apr 30, 2025
Coolant leaked into motor and my car overheated and my motor cracked. Looks like this is an ongoing issue with EcoBoost engines and Ford has yet to do anything about it.
Apr 22, 2025
Coolant leakage into cylinders and a broken timing belt upon attempting to start and drive the vehicle 10 feet, resulting in the entire engine being considered broken, needing replacement.
Feb 12, 2025
I haven't had an issue YET but my mother has the same exact vehicle and Ford's well known issue with the coolant leaking and destroying the engine has happened to her. She is now out $8500 for an issue that they KNOW about and should be recalling and fixing. I am submitting a complaint because I am sure I am next.
Dec 27, 2024
+ 2 more complaints for this component
STEERING
7 complaints
See attached document for complaint.
Jan 23, 2025
Dashboard message "power steering assist failure - service required" appeared when vehicle was started. It worked fine the day before. We drove it to a local car repair place which advised they did not know what caused the problem and recommended we take it to Ford dealer. We drove it about 30 miles to the Ford dealer, with difficulty since there was no power steering. The dealer says it needs new steering gear (rack and pinion). The cost is about $3000.
Jan 02, 2025
After the steering wheel became SIGNIGICANTLY stiff and a warning light come on when trying to pull out of a parking space, I called a tow truck. The driver was able to turn on the Escape and we had no problems with steering. After I had a mechanic examine the vehicle, he said the issue is the electronic rack with the steering system. I did some research and Ford has been sued in the past for similar issues on this model, but not year. The estimated cost for repair is over $2000. I am told that with this particular steering system, a full replacement is required. I am also told that while it is drivable, the problem is unpredictable. It might be as simple as letting it sit (as it was in the parking lot) and restarting to as hard as the system giving out while driving and the wheel becoming so stiff to turn that it can put the driver and others at risk. From what I've read, others have experienced similar issues.
Mar 25, 2024
Steering. The steering would go out. Turning was very hard to do. Had the problem fixed at Ford deelership There was no warning to when this would happen. My car had under27,000 miles on it. This should not have happened with this few miles on my car.
Jun 06, 2023
The contact owns a 2019 Escape. The contact stated that soon after start of the vehicle, the power steering failed to operate as the "power steering assist, system malfunction" warning message appeared on the instrument panel. The contact's husband arrived at the scene of the failure and managed to drive the vehicle home. Two days later, her husband used excessive effort to drive the vehicle to the dealer where a diagnostic test determined that the rack and pinion had caused of the failure. The manufacturer was notified of the failure and the contact was given a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 38,000.
Sep 07, 2022
+ 2 more complaints for this component
AIR BAGS
6 complaints
The contact owns a 2019 Ford Escape. The contact stated that while her husband was driving at 15 MPH through a yellow light on an off-ramp, another vehicle crossed the intersection at high speeds and crashed into the entire front of the vehicle. The air bags did not deploy upon impact however the other vehicle’s air bags did deploy. It was mentioned that the contact's husband was exempt from wearing a seat belt. The contact’s husband was taken by ambulance to the hospital where he was treated for pain in his neck, his head impact, and back as well as soreness throughout his entire body. The contact's daughter was taken to the hospital by a fellow motorist since her service dog was not permitted on the ambulance and was treated for bruising to her right arm and hip. The other driver suffered no injuries. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer was notified of the failure but offered no assistance; they referred the contact to the NHTSA Hotline. The failure mileage was approximately 59,000.
Jan 27, 2025
I was stopped in traffic on a local freeway at rush hour. The vehicle behind me was slowing to a stop. An SUV did not slow down and hit the vehicle behind me at approximately 60 mph. That vehicle was flipped when the SUV collided with it. The SUV collided with me, pushing my vehicle into a van in front of me and then sending my vehicle across 3 lanes of the highway. In the initial impact, my seat back was bent backwards and twisted from the initial impact. With the second impact, I was then thrown forward and my face hit the steering column and my right side and arm hit the center console. I was wearing my seatbelt. The cabin briefly filled with smoke which may have been from the engine failure. None of the airbag deployed.
Oct 22, 2024
I was in a hit and run, hit on the driver's side rear panel. 2019 Ford Escape. All side and curtain airbags deployed. The side bag in the drivers seat on the driver's has a large tear in it as well as a burn hole around 2 inches in diameter. I'm under the impression airbags are not supposed to rip or burn a large hole. As a result, I was burned on my arm and side. Also, the front driver's side curtain airbag detached immediatly after impact. No recalls for airbags on this year however you do have recalls on the 2018 and 2020 models.
May 10, 2023
The contact owned a 2019 Ford Escape. The contact stated while driving 20 mph and intersecting into the highway, a service van crashed into the front driver-side tire/bumper. The contact stated no air bags were deployed. The contact sustained bruises on her chest due to the seat belt and her husband had deep tissue injuries from his neck to his waist. The contact and her husband sought medical attention the following Monday from their medical physician. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed towing lot. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 58,000.
Jan 19, 2023
MY WIFE WAS SIDE SWIPED IN OUR 2019 FORD ESCAPE. THE SIDE CURTAIN AIRBAGS AND THE DRIVER'S SEAT AIRBAG DEPLOYED. THE DRIVER'S SEAT AIRBAG CAUGHT THE LEFT SLEEVE ON FIRE. SHE WAS SITTING STILL AT A STOP LIGHT WAITING TO TURN LEFT WHEN SHE WAS SIDE SWIPED.
Jan 13, 2021
+ 1 more complaint for this component
ENGINE,ENGINE AND ENGINE COOLING
6 complaints
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine block had failed, causing coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000.
Oct 28, 2024
The contact owns a 2019 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust, with the check engine warning light illuminated. The contact exited the vehicle and checked under the hood and became aware that the coolant reservoir was low on coolant. The contact refilled the coolant reservoir and drove to a local dealer where the vehicle was diagnosed. The contact was informed that there was a misfire in cylinders #2 and #3 due to coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Oct 18, 2024
Coolant entered the engine cylinders and the engine failed at 65000 miles. The vehicle is 5 years old. I am now underwater on the vehicle and I see forums where many people have experienced this.
Apr 02, 2024
The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 35 MPH, the instrument panel displayed an "Engine System Fault" message, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant level was below the minimal level, with coolant intrusion into cylinder #2. The coolant level was topped off. The manufacturer was notified of the failure. The failure mileage was 134,000.
Mar 29, 2024
Coolant intrusion into the engine Ford says known issue with 2019 escape but they are not going to do anything about it till they are made to
Jan 26, 2024
+ 1 more complaint for this component
ELECTRICAL SYSTEM
6 complaints
The contact owns a 2019 Ford Escape. The contact stated that the vehicle idled rough when started; however, when the accelerator pedal was depressed, the vehicle would drive smoothly. The vehicle was taken to an independent mechanic where it was diagnosed with a coil pack failure. The vehicle was repaired; however, the failure recurred, and the contact stated that the check engine warning light was illuminated. The vehicle was taken to the same independent mechanic, but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
May 13, 2024
While driving in traffic, the car suddenly lost power. Could not shift into neutral or park... Raised hood, put on hazard lights. Called AAA. About 20 minutes later, the car did start and was able to drive it to mechanic... The engine sputtered, the dashboard lights flashed on and off. Had it towed to Ford Dealership. Two weeks later, they could not diagnose or fix the problem. PS, the recall had been addressed when I had to replace the transmission when it suddenly quit in traffic.
Jul 22, 2023
I have 11376 miles on my 3019 Ford escape and the alternator asy had to be replaced
Jun 15, 2023
1. The transmission "zooms" and revs higher as I'm breaking. I'm afraid that the gear will slip and I won't be able to stop - especially if it's icy on the road. 2. When the car is turned off completely, there's a mechanical sound that persists for 10min. It's not the water/cooling pump or the engine cooling down. It sounds like an ATM machine that's trying to dispense cash, but can't. I suspect this is draining the battery. 3. On my way to work yesterday, the key (and the spare key) were not recognized and I couldn't start the car. Lights came on, so I didn't think it was the battery. This morning, battery is dead. I really think it's a result of whatever is causing the sounds mentioned in #2 above. While #1 is a safety issue to myself and other motorists, the issues reported in #2 and #3 are personal safety concerns. I am a woman who commutes from gig to gig, traveling through sketchy neighborhoods, and parking in dimly lit public parking garages. If I cannot start the car or it goes dead, I could get mugged or physically hurt.
Mar 07, 2023
THE VEHICLE WILL OCCASIONALLY LOCK AND UNLOCK ITSELF AS IT IS BEING DRIVEN. AS IT LOCKS AND UNLOCKS ITSELF, IT BRIEFLY ACTIVATES THE HAZARD LIGHTS AS WELL. THE VEHICLE IS KEYLESS IGNITION, AND THE KEY FOB IS PLACED IN THE CENTER CONSOLE AREA WITH NOTHING CONTACTING IT. WHEN IT OCCURS, IT IS QUITE FREQUENT, AND SEEMS TO NOT BE AFFECTED BY MOISTURE, SPEED OR TEMPERATURE, NOR BY CITY OR HIGHWAY DRIVING.
Feb 26, 2021
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
5 complaints
Our BCM stopped working the first sign was both of our head lights randomly would not turn on. This was confirmed by two other mechanics and the ford service center had to replace the entire thing. The second part the fail was part of the engine. Something happened where we were told coolant was in our cylinder number 3 and they want to replace the entire engine with no symptoms other then low coolant levels because they stated it is a risk of fire.
Oct 11, 2025
Stop /Start button would kill the car would need a jump. Coolant leak in engine blew a gasket. Need a new engine. 54,000 moles on a 2019 Fors Escape
Aug 18, 2025
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several warning lights illuminated. Due to the failure, the vehicle was towed to the dealer where it was discovered that an electrical spike had burned out several electrical sensors. The dealer replaced the alternator to correct the failure; however, the failure returned nearly a week after the repair. The vehicle was towed back to the dealer where a short in the electrical wiring harness was found. The manufacturer was notified of the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was 59,512.
Jan 29, 2024
WHILE DRIVING A LOCAL INTERSTATE BETWEEN 60 AND 70 MPH, OUR NEWLY PURCHASED (3,000 MILES) 2019 FORD ESCAPE SEL SPORT COMPLETELY SHUT DOWN WITHOUT WARNING IN HEAVY TRAFFIC. LUCKILY, MY WIFE WAS ABLE TO COAST TO THE NEAREST EXIT AND PULL OFF THE ROAD WHILE TRAFFIC WAS WHIZZING BY US AT BREAKNECK SPEED. TURNS OUT THAT PART OF THE WIRING HARNESS HAD EITHER LOOSENED ON ITS OWN OR WAS NEVER PROPERLY SECURED FROM THE FACTORY. SO, THE SERPENTINE BELT MANAGED TO CLIP THIS WIRING HARNESS WHICH, IN TURN, PULLED THE HARNESS FROM ITS SOCKET WHILE STARTING TO GRADUALLY SHRED THE SERPENTINE BELT. INSTANTANEOUS LOSS OF POWER WITHOUT WARNING CREATED A VERY SERIOUS AND DANGEROUS SITUATION. FORD NEEDS TO ISSUE A SERVICE BULLETIN AND/OR ISSUE A RECALL ASAP SINCE IT WOULD ONLY TAKE ONE OTHER INCIDENT SIMILAR TO THIS BEFORE SOMEONE IS SERIOUSLY INJURED, OR WORSE.
Jul 02, 2019
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. APPROXIMATELY TWO HOURS LATER, THE VEHICLE RESTARTED AND SHUT OFF AGAIN AFTER THE CONTACT DROVE HOME. THE VEHICLE WAS TOWED TO ISLAND FORD (3698 RT 9 SOUTH OLD, BRIDGE, NJ) AND UNKNOWN PINS WERE TIGHTENED. AFTER RETRIEVING THE VEHICLE AND LATER PARKING IT, THE VEHICLE COULD NOT BE RESTARTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.
May 08, 2019
WHEELS
5 complaints
Bought 4 new tires from Costco Dec 2023. June 2024 tire rotation showed 5/32 and 6/32. after only 7K miles. Brought tires back to Costco and was told I had to wait to make a warranty claim until they are 2/32! This is forcing me to literally put my family's lives at risk. Finally in June 2025, after ONLY 17,312 miles driven the tires were at 3/32. Filed a warranty claim. Costco did the best they could, but in the end, I now have to buy new tires. I did receive ~$600 for the warranty claim but now have to spend another $432 PLUS an alignment. Total cost for now is $900 + $400 +200 (alignment). Not sure how other people view this, but I think I was completely ripped off. $1500 for new tires? REALLY? Tech stated that Bridgestone knows/knew these tires are/were problematic yet did nothing. These tires NEED TO BE RECALLED, the company investigated for deliberately putting peoples' lives at risk.
Jul 07, 2025
In the last six months fourteen of sixteen original equipment lug nuts have had to be replaced because they were "swollen". The dealer was able to do this work but I am concerned for the times when I was not having the vehicle serviced. What if I had had a flat tire and could not change the tire because of this issue? This would put me and the vehicle at risk to find a place of safety to replace the tire.
Oct 31, 2024
The contact owns a 2019 Ford Escape. The contact stated that after taking the vehicle into the dealer for service, she became aware that the lug nuts had swollen. As a result, the dealer had to break the lug nuts to complete the service and required the contact to cover the cost of the replacement lug nuts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,500. The VIN was unavailable.
Oct 06, 2023
I JUST RECENTLY BOUGHT THIS VEHICLE AND NOW I HAVE A SMALL HOLE IN THE UPPER SIDEWALL OF THE TIRE. THE VEHICLE HAS A LOT OF TREAD STILL LEFT ON THE TIRES ( 9/32). THE HOLE IS TO SMALL TO BE FROM ANY FOREIGN OBJECT ON THE ROAD. I NOW HAVE TO BUY NEW TIRE EVEN THOUGH I SEE YOU HAVE OPEN RECALLS ON OTHER FORD ESCAPE MODELS FROM THE SAME YEAR. THAT RECALL FOR THOSE MODELS ARE FOR SMALL HOLES IN THE TIRE DUE TO AN INCORRECT HEATING PROCESS AT THE MANUFACTURER.
Apr 01, 2021
WITH LESS THEN 10000 MILES ON THE CAR I HAVE HAD TWO TIRES BLOW SIDE WALLS WHILE DRIVING
Feb 12, 2020
FUEL SYSTEM, GASOLINE
4 complaints
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The check engine warning light was illuminated, and the contact received an unknown notification through the Ford Mobile App. Upon inspecting the vehicle, the contact discovered that the high-pressure fuel pump was damaged. The contact replaced the high-pressure fuel pump and the cam shaft follower. The contact stated that two months after the repair, the failure reoccurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel injectors and the high-pressure fuel pump had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under warranty, and the contact was provided a diagnostic test fee. The vehicle was not repaired. The contact related the failure to an unknown recall however, the year of the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 63,000.
Aug 01, 2025
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, there was an abnormal humming sound coming from the passenger’s side rear of the vehicle. There was no warning light illuminated; however, a message to turn off and restart the vehicle was displayed. The vehicle was driven to the residence. The vehicle was started; however, the steering wheel was locked. The message to turn off and restart was displayed again. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge valve. The contact was informed that the purge valve needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 145,000.
Jul 08, 2025
The contact owned a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the rear driver's side and there was a burning odor. The vehicle was parked and the contact noticed smoke coming from the driver's rear side of the vehicle. No warning lights were illuminated. The fire was extinguished by the Fire department but the cause of the fire was undetermined. There was damage to the contacts home as a result of the fire. A fire report was filed. The contact's son required oxygen as a result of the fire but it was unknown if medical attention was required. A police report was not filed. The vehicle was towed by the insurance agency to investigate the failure. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
May 10, 2024
2019 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO ISSUE WITH GAS TANK. *LD THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE ISSUE. *JS
Mar 03, 2020
ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
Car has been experiencing the misfire in cylinder four. This is a known cause in the 1.5 L escapes. This is a 2.0 but it has the same issues not fair that they fixed 1.5 L and not the 2.0 causes a misfire due to coolant leaking into the cylinder burning coolant and then causing the motor to overheat. When that happens, you can be going on the highway and have an abrupt warning that causes the vehicle to drop to 20 mph without notice causing extreme safety concerns for just not the driver but anyone around especially on highways.
Jul 21, 2025
Can inside motor caused damage to high pressure fuel pump on top of the motor. This caused metal to get into my motor and now requires a motor replacment
Apr 23, 2025
I drove this car off the lot with only 16k miles...by 28k miles...it required a new engine due to the known defect of coolant being leaked into the engine from the ceramic cylinders. 2 months later the car needed an alternator. I've been back and forth to the dealership and the costs are mounting. Just recently they wanted $1,500 for another repair. The car is unreliable and I still have over $16k left to pay on it. There are countless of other consumers online complaining about the same issues I am experiencing as well as a Class Action Law Suit against Ford in California for these ecoboost engines that I don't qualify for because I'm in Illinois. I just really need help with this matter because it's not getting better.
Mar 13, 2025
My vehicle is 2 yrs old and began having purge valve issues. Upon trying to fix the problem, I found that the part is on back order with no parts available anywhere in my region. Also while trying to locate the purge valve, part number: Gv6z9d289e, I found that several other people were also trying to locate the part indicating this is an issue in several vehicles. The vehicle vapor locks upon fueling possibly resulting in future engine damage.
Feb 11, 2022
STRUCTURE
4 complaints
The contact owns a 2019 Ford Escape. The contact stated that over time the roof rack sealant failed causing water to enter the vehicle. The vehicle was taken to the dealer where it was determined there was a leak due to the sealant failing to function caused by a manufacturer defect. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.
May 13, 2024
The contact owns a 2019 Ford Escape. The contact stated that the rear driver’s side interior door panel separated from the door frame, making it very difficult to open and close the door. The vehicle was taken to the local dealer who diagnosed that the clamps used to secure the interior panel had failed and the door panel needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.
Dec 21, 2022
The driver's side rear door panel gets caught on the door frame and will only open a couple of inches unless force is used. The car has never been in an accident, and nothing has ever been shoved or forced against the door to cause this. There are MANY reports online of similar issues with the Escape (https://www.cargurus.com/Cars/Discussion-t66217_ds936400, https://www.youtube.com/watch?v=TaP7DcfkJ9g, https://community.cartalk.com/t/ford-escape-door-trim-clips/179063, among others). This is a safety issue because if someone needs to enter or exit the back seat quickly, it is difficult or would be impossible if the person was physically injured or had a physical disability that limited their upper-body strength. The problem has been confirmed by a Ford dealer. I am not sure to what extent they "inspected" it. There was no warning or any other symptoms prior to the failure.
Dec 15, 2022
WHEN YOU HIT THE BUTTON TO CLOSE THE LIFTGATE IT DOESN'T USUALLY LATCH. MANY TIMES I HAVE TO MANUALLY CLOSE IT BECAUSE WHEN I PUSH THE BUTTON THE LIFTGATE WILL CLOSE DOWN BUT IT WON'T LATCH. I HAVE TAKEN THE VEHICLE TO A FORD DEALER 2X. THE FIRST TIME THEY CONFIRMED THE ISSUE AND REPLACED A MECHANISM THAT CONTROLS THE LIFTGATE. THE PROBLEM CAME BACK LESS THAN 1 WEEK LATER. WHEN I TOOK IT BACK THEY CLAIMED IT ALWAYS LATCHED WHEN THEY TESTED, AND DIDN'T DO ANYTHING TO IT. MEANWHILE, I TOOK IT HOME AND IT STILL WON'T LATCH WHEN I TRY TO CLOSE IT WITH THE BUTTON. VEHICLE IS ALWAYS OFF, PARKED, WHEN I TRY TO CLOSE THE LIFTGATE. THE ONLY ODD THING I NOTICED IS IF I KEEP THE DRIVER SIDE DOOR OPEN WHEN I PUT THE BUTTON TO CLOSE THE LIFTGATE THEN FOR SOME REASON THE LIFTGATE LATCHES, PROBABLY 8/10 TIMES.
May 25, 2020
SERVICE BRAKES
4 complaints
I TOOK MY 2019 FORD ESCAPE INTO A FORD GARAGE TO GET A OIL CHANGE AND WAS TOLD MY REAR BRAKES ARE REALLY BAD AND SHOULD BE SERVICED ASAP. THEY COULD NOT UNDERSTAND HOW THE BRAKES COULD BE SO WORN OUT SINCE THERE IS ONLY 14500 MILES ON IT. THEY STATED THAT THERE IS NOTHING MECHANICAL THAT CAUSED THIS AND THERE ISN'T ANYTHING THEY CAN DO ABOUT IT. THEY ALSO STATED IT MUST BE MY DRIVING 😡 RIDING THE BRAKES OR DOUBLE BREAKING! I AM 62 YEARS OLD, I THINK I KNOW HOW TO DRIVE! I ALSO TOOK THE VEHICLE TO MY MECHANIC AND CONFIRMED THE BRAKES ARE BAD AND IS ALSO PUZZLED HOW THIS OCCURRED. I'M UPSET THAT WITH A NEW VEHICLE AND I HAVE TO SPEND SO MUCH ON REPAIRS. IT IS STILL UNDER WARRANTY AND SHOULD BE COVERED!
Mar 17, 2021
JERKING AND THROWING PASSENGERS FORWARD. *TR
Jun 08, 2020
MY MOTHER WAS ATTEMPTING TO PARK HER 2019 FORD ESCAPE. UPON APPLYING THE BRAKE THE VEHICLE SURGED / JOLTED / ACCELERATED FORWARD AND SHE WENT OVER THE PARKING CURB AND HIT A BUILDING. THANKFULLY SHE IS OK, HOWEVER, SHE DOES NOT WANT TO DRIVE THIS VEHICLE ANYMORE DUE TO HOW THE VEHICLE MALFUNCTIONED.
Oct 11, 2019
FORD DEALER CHECKED MY BRAKES AFTER 11000 MILES AND WAS TOLD MY REAR BREAKS WERE BAD AND IT WAS NORMAL WEAR AND TEAR AFTER 10000 MILES THEN I WAS TOLD THAT'S COMMON WITH THE ESCAPES THE BREAKS DON'T LAST! I FEEL THE BRACES SHOULD BE COVERED UNDER WARRENTY
Jun 04, 2019
VEHICLE SPEED CONTROL,ENGINE
3 complaints
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle then failed to accelerate above 10 MPH. The accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was repaired. Additionally, the transmission was previously replaced by the same local dealer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 88,000.
Jul 02, 2024
The contact owns a 2019 Ford Escape. The contact stated that there was smoke coming from the tailpipe. While driving, the vehicle was slow to respond. Additionally, the contact’s son, who is a mechanic, informed her that there was water entering the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the vehicle was built with the wrong engine. The mechanic informed the contact that the engine was a long-block engine and should be a short-block engine. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available.
Nov 22, 2023
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SURGED FORWARD TO THE RIGHT AND CRASHED INTO A UTILITY POLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FRIENDLY FORD (2800 N. TELEGRAPH RD, MONROE MI.) THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS AN ABNORMAL NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE NOISE WAS MOST NOTICEABLE WHILE DRIVING DOWN AN INCLINE. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THIS ISSUE HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500. *JS
Mar 18, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
he freeway I notified future ford of concord and I was told I would receive a call back but as I recall I didn’t receive a call back. The car started acting as if nothing was wrong about a week or so later then two days ago December 13,2025 first my head lights went out and a message saying there’s a bulb outage or electrical issue appeared and also the hill assist unavailable warning light appeared , following the 911 calling assistance is unavailable as well, and I also noticed my radio is no longer producing sound so I believe the engine ( block , head gasket etc) component also electrical system, sync 3 system has also failed or malfunctioned. During the second occurrence I was driving as I was before which led to The safety of my children, my husband and myself put at risk being it was night time and I could no longer see the road the car acted as if it was turning off and slowing down.. yes there was warning lamps, messages or other symptoms of the problem during the failures, and they first appeared at the exact time of the failures . Also below are photos captured from the ford vehicle app alerting me about issues for the car
Dec 16, 2025
WE WERE DRIVING ON A 3 LANE HIGHWAY AT NIGHT, STOPPED AT A RED LIGHT. SUDDENLY, THE CAR WENT COMPLETELY DEAD - NO LIGHTS OR POWER. CARS DRIVING AT BETWEEN 40-50 MPH WERE COMING UP BEHIND US, BUT COULD NOT SEE US BECAUSE WE COULD NOT EVEN GET HAZARD LIGHTS ON. WE WERE LOCKED IN - THE DOORS WOULD NOT OPEN!! AFTER SEVERAL NEAR MISSES, WE WERE LUCKY ENOUGH TO HAVE A STRANGER STOP AND HE WAS ABLE TO ALERT ONCOMING CARS SO WE WOULD NOT GET HIT. ENDS UP THAT THE NEGATIVE TERMINAL OF THE BATTERY WAS VERY LOOSE AS WELL AS THE SURROUNDING FASTENERS OF THE BATTERY. WE PURCHASED THE CAR 5 WEEKS EARLIER, BRAND NEW WITH 11 MILES ON IT. AFTER GETTING TOWED TO THE DEALERSHIP, IT WAS AN EASY FIX, BUT MY SAFETY CONCERN WAS THE FACT THAT THE DOORS WOULD NOT OPEN!!! IF THERE WAS A FIRE, WE WOULD HAVE BEEN TRAPPED, AND WE COULD NOT GET OUT IN CASE WE WERE HIT BY THE VEHICLES COMING UP BEHIND US, WHICH CAME CLOSE A FEW TIMES!
Feb 02, 2020
SUSPENSION
2 complaints
The contact owns a 2019 Ford Escape. While the contact’s daughter was driving 65 MPH, the driver's side rear control arm fractured and detached. The contact stated that the failure occurred when the vehicle drove over a mild bump on the road, causing the entire driver's side rear wheel to detach from the vehicle. In addition, the contact stated that his 1-year-old grandchild was an occupant of the vehicle and was seated in the rear seat when the failure occurred. The contact stated that the daughter was able to safely drive the vehicle to a nearby Midas, where the technician stated that they did not know how the contact's daughter was able to drive the vehicle in the defective condition. The technician informed the contact that when the vehicle arrived at the shop, the driver's side rear wheel was dangling and flopping, and the rear of the vehicle was fishtailing. The contact was informed that the driver's side rear control arm had fractured in half and detached from the vehicle. The contact was informed that the driver's side rear control arm needed to be replaced. The vehicle was repaired. In addition, the contact was given the detached rear driver's control arm. The contact stated that the driver's rear control arm had a crack, which indicated a previous failure. The contact stated that the failure could have caused injuries and needed to be addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000. The VIN was unavailable.
Nov 26, 2025
I have to replace the rear trailing arm bushings, it is pulling out of the arm. I have 49k in mileage and do not drive off road. I think this was a bad part when built or installed incorrectly for this to happen. I am [XXX] old never have I had never had to repair anything like this before on any of my vehicles. I took my car in for a oil change at ford Ciocca in Flemington and was told I need back brakes rotor and rear trailing arm. I replaced the brakes and rotor and they had to order the part for this bushing 833 dollar for part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 22, 2024
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
Car operated fine until it suddenly started running rough, then lost power/accelleration while driving down a busy state highway. Ford Dealership found what the service manager called "catastropic engine failure, caused by coolant instrusion." He showed us the whole process of coolant corruption of our Ford Escape's engine -- and the engineering flaw that caused the intrusion. Service manager explained that our 2019 Ford Escape model was "the Problem Child of Ford Motor Company." The loss put our daughter, alone, stranded on the side of a 55 mph 2-lane highway in a car with only 57,000 miles. It put other highway drivers at risk as well. We had no warning that something was wrong with the car. The check engine light came on AT the time of the incident. That is, when the car started feeling rough and wouldn't accellerate, the check engine light came on Car and mechanics who repaired it are all available upon request. Also please see attached repair invoice from Richardson Ford.
Nov 24, 2025
My 2019 Ford Escape Eco Boost Titanium vehicle is currently loosing antifreeze at an alarming rate. I had the error codes read and I have four. The first, P0303, states cylinder #3 is misfiring. The second, P0141, says the heater in 02 sensor is taking too long to warm up. The third, P0016, states the camshaft position A correlates to bank 1 and finally, P04DB, says the crankcase ventilation system in the vehicle is disconnected. From what I have read online the system that is failing is that there is an engine coolant leak. I am fine providing the car for inspection upon request. The safety of myself and my family is at risk because should I not keep the coolant filled and full Ford states that the vehicle engine may overheat, catch fire, damage the pistons, and possible misfires while driving. I reported the issue to Ford via their social media link X (twitter) on March 16, 2025 but I will also be calling the Ford contact phone number tomorrow, March 17. I hope to have the vehicle or component inspected by the manufacturer soon but based on the complaints online I am one of many having this failure on my vehicle. My engine warning light came on about 2 months ago but when I had it read for error codes at that time it only stated the code, P0141, the heater in 02 sensor is taking too long to warm up. At that time I called Ford service to see how I could get it repaired and was told that even though I had previously had the error codes read they would start by charging me $250 to read the error codes.
Mar 16, 2025
STRUCTURE,UNKNOWN OR OTHER
2 complaints
My truck burst into flames in the middle of the night while we were sleeping. Started under the hood. We have cameras and luckily it woke me up bc it almost caught my house on fire.
Feb 23, 2025
THE REAR HATCH DOES NOT FULLY LATCH WHEN USING THE REMOTE OR THE BUTTON ON THE HATCH
Nov 13, 2020
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
The 2019 Ford Escape (purchased new in December 2018) was taken to the Nick Mayer Ford (Mayfield Heights, Ohio where it was purchased) service department in August/September 2024 for a computer diagnostic analysis for a previous warranty recall/repair problems regarding short block replacement for coolant intrusion that was not performed/corrected several years prior in 2021 when only the turbocharger was replaced. The problem was excessive smoke being emitted at engine start back in 2021 when the only turbocharger was replaced and the problem reappeared in August 2024. Nick Mayer Ford had the vehicle for two weeks in August/September 2024 and provided neither a computer diagnostic analysis report nor repair of the previous recall/repair issues (2021) including no explanation/resolution of the problem. Currently, due to the previous undiagnosed/unresolved problems, the engine failed at 70,000 miles in December 2024 and the long engine block has to be replaced. The engine warning lamp was on at the time of engine failure. We are still paying on a car loan for the vehicle. References: 1. Ford Help Desk Assistance Claim Case# [XXX] on 12/5/2024 filed with Tanya E. for short block replacement for coolant intrusion. 2. Ohio Attorney General Matter Number [XXX] on 12/6/2024 filed with Ross. 3. Ohio Attorney General Consumer Complaint# [XXX] filed online on 1/3/2025.
Jan 23, 2025
I was driving my car and then all of a sudden it's starts to jerk and make this clanking sound and stops in the middle of traffic...a indicator check engine light pops in and the service transmission soon..thank God there was no accident due to quick thinking. I try to restart the car and take to the dealer where I bought it and was told they could do nothing and they were backed for 3 months and they just cleared out the message. I start driving it again because I don't have a car and I have to get back and forth to work. Maybe 2 days later it's does the same thing and the car shut down and wouldn't change any gears. I had to get towed which cost money out of my pocket. The car would not move. I only had this car 2 months and I feel as if this was known before the car was sold. Know I have no car and being expected of paying a car note. I contacted Ford and they have nothing to say about it. This is unjust and creeping it's way into a civil lawsuit due to the many complaints. I just want my car fixed as it should because who pays for a car they can't drive.
Jul 25, 2022
FUEL/PROPULSION SYSTEM
2 complaints
Vehicle is my wife’s car. Vehicle lost acceleration during rapid acceleration attempts (freeway on-ramps, etc.). Threw engine light with P0087 code (Low fuel rail pressure). Brought to local dealer to diagnose and was told the diverter valve failed, which caused the water pump to leak and then caused transmission to overheat. The total quote for repairs was over $8,900. None of this made sense. Did a static pressure test for over 45 minutes on coolant system and never lost pressure. That told me the water pump wasn’t leaking. Decided to replace high pressure fuel pump and upon replacing found that the spring on the pump had wore down and punched a hole in the tappet that goes to the camshaft. Replaced high pressure pump, tappet, and fuel manifold from the pump. Pump ($245), fuel manifold ($20), tappet ($10). When purchasing the tappet from the local ford dealer parts store, the employee stated that “they have people come in all the time for these tappets”. After replacing the components, the car runs fine with no issues. I returned to dealer with components and they failed to acknowledge the mid diagnoses of the vehicle and asked that I bring it back in to verify the problem was fixed before refunding the diagnostic fee ($195). Initially I agreed, but after careful consideration I decided not to due to concerns from the initial diagnoses. See attached pictures. Pictures are of new components and old components.
Jan 03, 2025
In February 2020 after only having the car about an year and half (I bought it brand new from a ford dealership) my vehicle occurred a EVAP leak. This was confirmed by a ford Dealership but Ford own warranty does not cover emissions issues.
Apr 20, 2022
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Nov 19, 2024
NO CRANK TO START VEHICLE
Jan 27, 2020
SEAT BELTS
2 complaints
Drivers side buckle would not allow me to put the connection plate in it so I put wd40 in it now I can put it in but it won’t stay clicked I have to click my driver side seatbelt in the passenger side buckle for my safety driving and I feel as if that isn’t very safe and it’s not comfortable
Oct 08, 2024
See attached document for complaint.
Aug 23, 2024
VISIBILITY/WIPER
2 complaints
The cowl part broken in JAN24, dealership replaced. I was told this part hold windshield and protects electrical in vehicle. March 2024, I noticed the seal on bottom of windshield wasn’t against the windshield, buckling in several spots, I contacted Ford customer service, Told to take it back to the dealership. The dealership had to order the part and didn’t have a detailed reason why the part was broken / defective, the dealership could order a new cowl part and install when part comes in.
May 01, 2024
We bought this new Ford Escape at Malloy Ford in December 2019. It now has just under 21,000 miles. We have never had any prior wiper problem. Our Escape is a Titanium model with intermittent wipers that adjust automatically to whatever speed is needed to clear whatever amount of rain is hitting the windshield. On January 31, 2023, we made a trip from Falls Church, VA to our home in Slanesville, WV. The trip started out with intermittent rain, so our wipers were on – sometimes in the intermittent position and sometimes on full time at regular speed. As we passed through Winchester, VA, the rain had stopped but the wiper control was still in the intermittent position. We proceeded north on 522 and headed west on 127 toward Slanesville for several miles. At that point the wipers had not moved for a number of miles, with the control lever still in the intermittent position. Suddenly, without me touching the wiper control at all, the wipers jumped up especially quickly and especially far and stayed in the up position. The driver’s side wiper actually moved past the windshield post so the tip of the wiper was off the windshield and flapping in the wind. After remaining in this extreme up position for several seconds the wipers moved back down to the cowl and then back up to the same extreme up position where they held in place. At this point I moved the wiper control from the intermittent position to the “off” position, at which time the driver’s side wiper moved back down to the cowl and the passenger side wiper remained up in the extreme upright position. The wipers remained in these different positions for several more miles until we arrived home, and they stayed in these positions when I shut off the car. I called my mechanic who told me I could move the passenger side wiper by hand to its down position and restart the car to see what happened. When I did this the wipers stayed down at the cowl because the control was still “off.” When I moved the contr
Feb 17, 2023
SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns 2019 Ford Escape. The contact stated that while driving at various speeds, she became aware that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.
Apr 06, 2023
The contact owns a 2019 Ford Escape. The contact stated that while depressing the brake pedal, the contact heard a grinding sound. The contact took the vehicle to the dealer who diagnosed that the grinding came from metal-on-metal contact and that the brake pads needed to be replaced. The contact thought that the repair would be covered under warranty. The contact was informed that the warranty was invalid. The rear rotors and pads were replaced. The contact called manufacturer who confirmed the warranty was not valid for maintenance services. The approximate failure mileage was 10,800.
Jul 15, 2022
FORWARD COLLISION AVOIDANCE
2 complaints
I was driving along in a Eagle Grove. Iowa when my Escape's collision assist was shut off, then the traction control light started to come on and off. i tried to shut it off with a button but it wouldn't listen. Also my engine acted like it was dying I could only go about 5 miles per hour. I found a parking lot, pulled in and shut the car off hoping the computer would reset. I waited a bit, tried the Escape and everything was fine. I drove off. This Escape was in a car crash in Feb.2021 the brakes failed and my son was driving we hit another SUV. Now I wonder if someone shut off our brakes. I am scared now, I think someone is trying to harm me.
Aug 10, 2021
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE PRE-COLLISION ASSIST FEATURE MALFUNCTIONED WHILE THE CONTACT WAS DRIVING CLOSE TO OTHER VEHICLES. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE WAS TWO FEET FROM THE PRECEDING VEHICLE; HOWEVER, THE SYSTEM DID NOT ACTIVATE. ALSO, THE FEATURE ERRONEOUSLY ACTIVATED ON SEVERAL OCCASIONS DUE TO RANDOM OBJECTS LOCATED ON THE SIDE OF THE ROAD, SUCH AS TRASH CONTAINERS. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD(12415 S. 1ST ST, MILAN, TN) WHERE IT WAS DETERMINED THAT THE SAFETY FEATURE WAS OPERATING NORMALLY AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,957.
Aug 28, 2019
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
I SUBMITTED THIS COMPLAINT ON 3/08/2020. THE PROBLEM WAS RESOLVED WHEN THE FORD DEALERSHIP WHERE I HAD MY CAR TOWED INSPECTED THE CAR. THEY FOUND THAT I HAD INSTALLED A WEATHERTECH FLOOR MAT IN THE DRIVERS SIDE AND HAD OVERLAPPED THE LEADING EDGE OF THE MAT OVER THE ACCELERATOR PEDAL. I HAD SNAPPED THE MAT FIRMLY IN PLACE SO THAT IT WAS PRESSING DOWN ON THE ACCELERATOR PEDAL. THE PROBLEM WAS RESOLVED WHEN THE FLOOR MAT WAS REMOVED AND INSTALLED PROPERLY.
Mar 09, 2020
CAR ACCELERATED FROM 25 TO 75 MPH WITHOUT MY FOOT BEING ON ACCELERATOR. CRUISE CONTROL WAS OFF. SUBSEQUENTLY, STOPPED AND TURNED OFF VEHICLE. RESTARTED AND VEHICLE WOULD ACCELERATE FROM ANY SPEED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I HAD TO CONTROL MY SPEED ON A WINDING, NARROW, ROAD WITH NO SHOULDERS. I COULD ONLY CONTROL THE SPEED OF THE CAR BY RIDING THE BRAKES. THE BRAKES OVERHEATED. WHEN I CAME TO A STOP THE CAR ENGINE CONTINUED TO RUN AT 5,000 RPM. I CAME TO A STOP, THEN SHIFTED INTO PARK AND THE ENGINE CONTINUED TO RUN AT 4,500 RPMS. PUSHED THE IGNITION TO SHUT OFF ENGINE AND HAD MY CAR TOWED TO THE LEXINGTON, VA FORD DEALER WHERE I PURCHASED THE CAR.
Mar 08, 2020
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
My battery light has been on for about a week it will come off and on thos morning as I was pulling into work I notice the power steering wasn't working right!
Oct 20, 2025
ENGINE AND ENGINE COOLING,POWER TRAIN,FUEL SYSTEM, DIESEL
1 complaint
See attached document for complaint.
Sep 25, 2025
STEERING,ENGINE
1 complaint
After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was P0302 and P0304. Took the car to a ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by ford. It is happening to thousands of owner that have that engine.
Jul 19, 2025
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that while reversing, the rearview camera image was black, almost causing the vehicle to strike a pedestrian. The contact stated that the failure was a recurring failure. Additionally, the contact stated that the speedometer and fuel gauge readings were inaccurate, and the hatch had failed to open intermittently. The contact stated that the vehicle was previously taken to the dealer, where unknown repairs were performed; however, the failures persisted. The contact also stated that the Auto START/STOP system was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.
May 28, 2025
STEERING,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 43,334.
May 05, 2025
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
Electric power steering failing at 35000 miles
Apr 22, 2025
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
After the vehicle has been running and stopped at a traffic light or an intersection, whether the auto-start is on or off, as you pull out into traffic the engine shuts off. No error code to the computer that Ford could find, it just stops. This is a life and death situation as oncoming traffic are approaching. In order to get it started again, you have to put the vehicle in park and push the stop/start button.
Mar 04, 2025
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2019 Ford Escape. The contact stated while driving from a complete stop at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to the dealer several times, and the dealer replaced the transmission and the turbo; however, the failure persisted. The vehicle was taken to Advance Auto, where it was diagnosed with camshaft failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Feb 24, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Vehicle started to idle oddly on startup. Then a few days later it started to vibrate or cavitate. Check engine light came on. Scheduled for service. Service as of today 05/31/2024, coolant has leaked into engine, engine needs replaced according to service provider. Brought this issue up in 2022 to service after seeing the NHTSA customer service bulletin. My mfr date was out of the listed date range so nothing was done or checked.
May 31, 2024
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.
May 28, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
Liftgate fails to open and/or close completely. Rarely, Randomly it works. Safety issue should there be a child or animal back there. No manual lift opening options!
Feb 27, 2024
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
A car cut me off and I rear ended them going under 20 miles per hour. And my air bags went off and they exploded and I recieved chemical burns
Feb 16, 2024
LATCHES/LOCKS/LINKAGES,STRUCTURE
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, he observed that the rear door latch was separating from the door panel. The contact stated that the door was able to open, close, and lock as needed. The vehicle was taken to a dealer where it was determined that the door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 57,598.
Jan 17, 2024
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
When getting gas..afterwards went to start and it would act like it wasn't getting gas..within hours after the check engine light came on..took to dealer to read trouble code..came up as a p0496..evap purge valve sticking open..also have noticed the built in remote start function is not working and will sound horn briefly instead..also looked up code my self and understand that it is a emissions safety issue being that it is evap purge valve..and have scheduled a appointment with dealer to have it fixed..due to the fact I have a extended service warranty on it..
Dec 02, 2023
ENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the “Transmission Service Now” message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Oct 19, 2023
STRUCTURE,WHEELS,SERVICE BRAKES
1 complaint
Car was parked in residential parking lot overnight. This morning I noticed my vehicle had rolled forward and hit a pole and the curb, cause front left damage to the fender, wheel and wheel hub assembly, and the brakes. Call is currently under recall due to a problem with the transmission slipping out of gear
Oct 11, 2023
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
On 9/14/23 after starting car parked on level surface, I placed car in Drive, but it went in Reverse. The vehicle was supposedly repaired for Safety Recall Notice 22S43 by dealer. I placed car back in park, then shifted back to Drive and it moved forward as expected. Later in day while my wife was driving, she experienced difficulty in disengaging cruise control and when she tapped brakes, vehicle began spinning 360 degrees, slid sideways off interstate, and auto was totaled. Upon impact the right, rear passenger door was unlocked and somehow opened on its own ejecting passenger. Vehicle is currently in salvage yard at IAA Odgen, 1800 S 1100 West, Ogden, UT 84401. I don't know if the faulty transmission had anything to do with accident, but it seems like today we drive computers and not a mechanical motor vehicle.
Sep 27, 2023
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WHEN GOT THE ESCAPE I WAS IN TENNESSEE ORDERED IT FROM TEXAS. FORD SALES MAN BROUGHT IT TO ME, BUT I DIDNT GET TO TEST DRIVE. GOT THERE AT NIGHT SIGN PAPERS THEN THE NEXT MORNING(FIRST TIME DRIVING) WAS DRIVING AND WHEN I STOPPED AT THE RED LIGHT, THEN ACCELERATED IT STARTED SHAKING THEN IT STOPPED. STILL DOES TILL THIS DAY EITHER WHEN ITS A FULL STOP OR GOING LIKE 30 ,70. THEY DIDNT TELL ME IT WAS A REAR ENDED COLLISION CAR. AFTER A MONTH I SIGNED IN TO CARFAX FOUND OUT IT NEEDED A RECALL FOR TRANSMISSION SHIFTER CABLE BUSHING.CALLED FORD AND THEY SAID THEYLL CALL ME BACK ONCE THEY RECIEVED THE PART.NEVER CALLED ME BACK ,CALLED AGAIN AND SAID THEY STILL WAITING. MOVED TO TEXAS ABOUT 4 MONTHS AGO WENT HERE IN TEXAS.GOT IT REPLACED THOUGHT THAT WAS THE REASON IT SHAKES BUT APPERANTLY NOT. I WAS TOLD I HAVE GOLD CERTEFIED USED VEHICLE. WENT TO FOR ONE DAY AND WAS TOLD THAT ONLY THE BOLD PARTS NOTHING THAT WEARS OFF. WASNT REALLY HELPFUL. CAN YOU GUYS PLEASE LET ME KNOW. ITS BEEN A YEAR SINCE I GOT IT AND HAVENT BEEN ABLE TO DRIVE AS IS MY NEW CAR,BUT SHAKES MOST OF THE TIME.WHEN I TURN I HEAR A POP SOMETHING AROUND LEFT TIRE. AND ARE BREAKS ON ME. I BELIEVE ITS THE TRANSMISSION BECAUSE WHEN I PUT IN PARK OR SOMETHING ITS A HARSH CHANGE AND WHILE DRIVING IT FEELS LIKE IT STRUGGLES TO CHANGE GEAR. THANK YOU
Aug 30, 2023
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Was unknowingly sold a vehicle that Travers GMT Auto sales knew was under recall. Lead to me being blind sided by another diver who was at fault, proven to be correct by my auto insurance company progressive at the time. Ford dealership never provided me with the correct information nor were they helpful at any time during the process.
Aug 06, 2023
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The contact was advised to call the NHTSA Hotline to file a complaint. The failure mileage was approximately 45,000.
Jul 14, 2023
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
The contact owns a 2019 Ford Escape. The contact stated while driving approximately 75 MPH, the vehicle started to stall and lost motive power. The contact stated that it was like gasoline was not getting to the engine. Additionally, the contact stated that she had been having difficulty shifting the vehicle into drive (D) or park (P). The contact stated that when she shifted the vehicle into the selected gear, the vehicle would hesitate before moving and then abruptly respond. The contact stated that the check engine light was illuminated. The contact drove the vehicle to an independent mechanic who diagnosed that the vehicle needed the canister purge valve replaced. The vehicle had not been repaired. Additionally, the contact had researched online and related the failure of the canister purge valve to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the failure of the transmission to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.
Mar 29, 2023
VISIBILITY
1 complaint
The front section of the panoramic sun roof exploded, for no apparent reason. There was a loud booming sound and glass came raining down everywhere. I was startled and swerved but stayed on the road and did not crash. Broken glass covered me, the front and rear seats, floor, center console etc. Most glass was crumble size but there were fine smaller pieces too. I tried to close the cloth roof but it wouldn't close all the way and glass continued to fall and blow around. There were no trucks around me, few cars, no flying objects, no hot/cold issues, no big bumps in the road; no reason that I saw for this to happen and no warning. The dealership was not interested and Ford company said I was out of warranty so they would not do anything for me. No one has inspected the car yet, but it is currently sitting in my garage if anyone wants to.
Jan 12, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
Vehicle has 32K miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with NO FAULTS, so we assumed it was an electrical issue. We got it to a Ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." NOT covered under warranty, $250 to replace two bulbs and clean sockets. There are numerous Ford forums with the same complaints. Just felt that you folks should be made aware...
Nov 30, 2022
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. The contact drove to the gas station and while refueling, there was an abnormal fuel odor coming from the vehicle. After restarting and driving the vehicle back to the residence, the fuel odor inside the cabin of the vehicle was extremely strong, causing the contact to have a headache. The contact took the vehicle to a local dealer who inspected and diagnosed the failure as the emission evap valve was not properly separating the fuel inside the fuel tank. The vehicle was not repaired because the local dealer did not have the parts needed to perform the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.
Jan 26, 2022
SEATS
1 complaint
The contact owns a 2019 Ford Escape. The contact stated that while attempting to remove a safety seat located on the rear driver's side seat, the contact pulled the lever to move the seat but the seat collapsed on the contact's hand. Medical attention was received for the contact's fractured wrist. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 37,900
Sep 27, 2021
ELECTRICAL SYSTEM,WHEELS,ENGINE
1 complaint
I PURCHASED MY 2019 FORD ESCAPE BRAND NEW IN EARLY SPRING OF 2019. SHORTLY AFTER PURCHASING MY ESCAPE I DID NOTICE SOME SLIPPAGE OF THE TRANSMISSION. I PLANNED ON GOING BACK TO THE DEALER SO THEY COULD CHECK IT OUT, BUT UNFORTUNATELY I BECAME ILL, AND THEREFORE IT SLIPPED MY MIND. I WAS IN AND OUT OF THE HOSPITAL FOR THE NEXT SEVERAL MONTHS, BUT AS SOON AS I FELT WELL ENOUGH I COULD NOT WAIT TO DRIVE MY NEW CAR AGAIN. MY FIRST TRIP WAS ACTUALLY TO MY ONCOLOGIST OFFICE, BUT I WAS EXCITED JUST TO BE DRIVING. ON MY WAY THERE, HOWEVER, MY CAR JERKED ME TO THE LEFT CAUSING ME TO RUN OFF THE ROAD. I WAS RIGHT IN FRONT OF MY DOCTOR'S OFFICE, SO I PARKED AND WENT ABOUT MY BUSINESS. WHEN I MY APPOINTMENT WAS OVER, AND I CAME BACK OUT I NOTICED I HAD A FLAT TIRE. IT REALLY SURPRISED ME, BECAUSE EVEN THOUGH I DID HAVE THE WEIRD INCIDENT I MENTIONED PREVIOUSLY, I DIDN'T THINK IT WOULD CAUSE MY TIRE TO BLOW OUT. SO, I HAD THE TIRE REPLACED, AND LIFE WENT ON. SHORTLY AFTER THAT, I STARTED HAVING PROBLEMS STARTING MY CAR. I HAD IT TOWED TO THE DEALER FOR THE FIRST TIME 11/19/19, MY CAR WAS TOWED TO THE DEALER 1/20/21 WITH THE SAME PROBLEM. I ADMIT, I DO NOT DRIVE MY CAR MUCH THESE DAYS, BUT I DO MAKE AN EFFORT TO START IT ALMOST EVERYDAY, AND LET RUN FOR 20 MINUTES. WHEN I PURCHASED THE ESCAPE, I WAS EXPECTING TO HAVE TO DRIVE TO THE MEDICAL ONCE OR TWICE A MONTH. I AM SURE EVERYONE IS DRIVING LESS BECAUSE OF THE CORONA VIRUS. I REALLY FEEL NERVOUS GOING OUT BECAUSE OF MY VEHICLE AND CORONA. I HAVE CALL ROADSIDE ASSISTANCE MORE SINCE I BOUGHT THE 2019 ESCAPE, THAN MY OWN MOTHER. ONE LAST THING. I DID MENTION THE TRANSMISSION SLIPPING THE FIRST TIME I HAD IT TOWED BACK TO THE DEALER, AND THEY SAID WHEN THEY TEST DROVE IT AFTER REPLACING THE BATTERY, IT DROVE FINE, BUT I RECORDED THE MILEAGE WHEN I WENT TO PICK IT UP, AND THE MILEAGE WAS THE SAME AS IT WAS WHEN I DROPPED IT OFF.
Jan 22, 2021
STEERING,POWER TRAIN,ENGINE
1 complaint
2019 FORD ESCAPE TITANIUM STEERING WHEEL SHAKES/VIBRATES HEAVY & MAKES A LOUD NOISE FROM CAR (ALMOST SOUNDS LIKE A BAD LOUD MUFFLER SOUND) AT SPEEDS OF 35 MPH & 45MPH WHEN THE GAS PEDDLE IS LEVELED AT SPEED AND ALSO DOES THE SAME WHEN GOING UP AN INCLINE AT THE SAME SPEEDS. ALSO TRANSMISSION SLIPS BETWEEN 1 & 2 GEARS INTERMITTENTLY. VERY BUMPY RIDE IN THE BACK WHEN GOING 70 MPH ON THE HIGHWAY. THESE ISSUES HAPPEN WHEN ON LOCAL ROADS & HIGHWAY RAMPS. DEALER REPAIR HAS CHECKED SEVERAL TIMES. FIRST FEW TIMES THEY COULD NOT REPLICATE THE ISSUE. DECEMBER 29, 2020 FINALLY GOT THE ISSUE TO REPLICATE AND PUT A TICKET DIRECTLY INTO FORD. I CHECKED BACK ON 1/7/2021 SINCE I BARE THE HEARD FROM THE DEALER SERVICE REP. AT THAT TIME SHE STILL DIDN'T HAVE AN ANSWER TO A RESOLUTION TO FIX THE FAULT. I CALLED TODAY 1/13/2021 AND THE DEALER REPAIR SERVICE REP SAID IT WAS A CHARACTERISTIC OF THE MODEL BECAUSE THEY INFORMED FORD ON THE TICKET THEY TESTED ANOTHER 2019 ESCAPE WITH THE SAME ENGINE & TRANSMISSION AND IT HAD THE SAME FAULT. CAR WAS MANUFACTURED 3/2019. PLEASE NOTE I HAVE PURCHASED BRAND NEW FORD ESCAPES IN 2002, 2005, 2009, 2017 & 2019. I KNOW HOW THE ENGINE & TRANSMISSION OF A FORD ESCAPE SHOULD PREFORM. I STILL HAVE MY 2009 ESCAPE AND IT PREFORMS BETTER THEN THIS 2019...COMPARABLE ENGINES & TRIM PACKAGE. THE FAULTS THIS 2019 IS HAVING ARE NOT CHARACTERISTICS OF A CAR THEY ARE CLEARLY ISSUES WHERE PARTS NEED TO BE REPLACED OR REPAIRED TO OPERATE PROPERLY. FORD NEEDS TO DO THE RIGHT THING AND FIND WHAT IS CAUSING THE ISSUE AND REPAIR IT CORRECTLY.
Jan 13, 2021
SEAT BELTS,ENGINE
1 complaint
AT 7000 MILES THE CAR STARTED MISSFIRENING AND WOULDN'T RUN THE DEALER SAID IT WAS A SPARK PLUG NOW WE ARE AT 29000 MILES LESS THEN A YEAR LATER AND IT'S MISSFIRENING AGAIN THIS TIME IT HAPPENED WHILE ENTERING A BUSY STREET AND ALMOST CAUSED US TO GET REAR-ENDED DUE TO THE CAR NOT ACCELERATING AS EXPECTED. ALSO THE PASS FRONT SEAT BELT DOES NOT KEEP PROPER TENSION IF YOU LEAN FORWARD THEM SIT BACK THE SEAT BELT WILL HAVE SLACK IN IT UNTIL YOU MESS WITH IT TO GET IT TO GO BACK IN.
Aug 22, 2020
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNED A 2019 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN THE HILL ASSIST MODE INDEPENDENTLY ACTIVATED WITHOUT BEING ON A HILL. THE CONTACT STATED THE VEHICLE STARTED TO APPLY THE BRAKES INDEPENDENTLY CAUSING THE VEHICLE TO HESITATE. THE CONTACT ALSO STATED THE STEERING WHEEL SEIZED, CAUSING HER TO LOSE CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THE FRONT DRIVER SIDE SEAT BELT PRETENSIONER FAILED TO ENGAGE, CAUSING HER TO IMPACT THE DASHBOARD/RADIO WITH HER HEAD. THE CONTACT STATED MEDICAL ATTENTION WAS REQUIRED DUE TO THE FACT THAT SHE LOST CONSCIENCES AND SUFFERED A CONCUSSION. THE CONTACT ALSO STATED THAT SHE HAS A TINGLING SENSATION IN BOTH LEGS AND HAS LOST SENSATION IN BOTH ARMS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP. THE CONTACT STATED THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE CONTACT CALLED LOCAL DEALER RAMP MOTORS (4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, (631) 473-1550) AND HAS LEFT A VOICEMAIL OF THE ISSUE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,623.
May 13, 2020
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
DRIVING 70+MPH ON FREEWAY AND THE ACC WENT OUT WITH AN ALERT. CONTINUED DRIVING AND THE LANEKEEP ASSIST HAD AN ERROR AND CEASED WORKING, FOLLOWED BY AN ERROR FOR COLLISION AVOIDANCE. SHORTLY AFTER THE SPEEDOMETER AND ODOMETER WENT TO 0 AND SEVERAL OTHER ERRORS FOR ABS, ESC, AND OTHERS WENT OFF. THIS FELT LIKE THE SCENE FROM APOLLO 13 WHERE EVERYTHING WAS GOING WRONG AT ONCE. I NOTICED THE POWER STEERING WAS NOT WORKING AND IT WAS MUCH MORE DIFFICULT TO TURN THE WHEEL AS I PULLED INTO THE FORD DEALER. THERE WAS STEAM/SMOKE COMING FROM MY FRONT GRILL.
Mar 23, 2020
WHEELS,UNKNOWN OR OTHER,ENGINE
1 complaint
SINCE BUYING MY ESCAPE BRAND NEW WITH 1 MILE ON IT, IT HAS BEEN PLAGUED WITH ISSUES, ENGINE SHUTS OFF WHILE DRIVING CAN BE GOING 30 MPH OR 70 MPH, WHILE DRIVING ON THE INTERSTATE AT 70 BAD SMELL FROM CATALYTIC CONVERTER SEEPS IN THROUGH VENTS. PASSENGER SIDE TIRE WALL BLEW WHILE TURNING OUT OF A PARKING LOT. LICENSE PLATE LIGHT OUT AND UNABLE TO REMOVE TO CHANGE. DEALERSHIP HAS HAD CAR SEVERAL TIMES CLAIMING NOTHING IS WRONG WITH IT. RADIO KEEPS SAYING "UPDATE" DEALERSHIP CLAIMS IT'S MY PHONE (MY PHONE HAS NO UPDATES DUE) BRAKES MAKE TERRIBLE NOISE WHEN REVERSE BREAKING. A LITTLE OVER 11,000 MILES AND TRANSMISSION KEEPS SLIPPING BUT DEALERSHIP CLAIMS NOTHING IS WRONG, ALSO CAR DOES NOT WANT TO START HALF THE TIME. USB FOR PHONE CORD IN FRONT DOES NOT WANT TO STAY CONNECTED, AND BACK PORT FOR CAR CHARGER OVERHEATED AND CAUSED MY DAUGHTER BURNS ON HER HAND. MY DAUGHTER WAS DRIVING IT AND IT STRANDED HER ON SIDE OF ROAD AND WOULDN'T START, HAD TO SHUT OFF ,TAKE OUT KEY AND LET SIT TO RESTART BUT DEALERSHIP CLAIMS NOTHING IS WRONG. OVERALL THE DISAPPOINTMENT WITH THE 2019 ESCAPE IS HIGH. SOMETHING NEEDS TO BE DONE FURTHER TO INVESTIGATE THESE CLAIMS OF ENGINE SHUTTING OFF AND OTHER ISSUES.
Mar 01, 2020
STRUCTURE,SEATS
1 complaint
WE WERE REAR ENDED FROM A STOPPED POSITION ON THE HIGHWAY. . MY FIANC WAS DRIVING AND SUFFERED WHIPLASH. I WAS IN THE FRONT PASSENGER SEAT AND BROKE MY BACK AND SEPARATED MY PELVIS, REQUIRING SURGERY TO STABILIZE. THE FRONT PASSENGER SEAT IS NOW VERY SQUEAKY. CONCERNED THERE WAS AN ISSUE WITH THE PASSENGER SEAT OR SEATBELT NOT FUNCTIONING PROPERLY, LEADING TO MY INJURIES.
Feb 11, 2020
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2019 FORD ESCAPE. THE CONTACT STATED THAT THE COMPUTER SYSTEMS RELATED TO THE CRUISE CONTROL AND FORWARD COLLISION WARNING MALFUNCTIONED. THE FORWARD COLLISION WARNING INDICATOR ILLUMINATED AND THE VEHICLE BRAKED SUDDENLY ON A HIGHWAY WITH NO VEHICLES NEARBY. THE FAILURE OCCURRED TWICE AND THE CONTACT'S VEHICLE WAS ALMOST REAR ENDED. THE CONTACT STATED THAT THE ADAPTIVE CRUISE CONTROL SHUT OFF THE CRUISE CONTROL AND THE BRAKES ACTIVATED AGAIN WITH NO VEHICLE NEARBY. SUMMERVILLE FORD (9700 DORCHESTER RD, SUMMERVILLE, SC 29485, (843) 873-3550) COULD NOT REPLICATE THE FAILURE. THE CONTACT DROPPED OFF THE KEY AND WAS PROVIDED AN ULTIMATUM OF GETTING THE VEHICLE REPAIRED OR GETTING A NEW VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500.
Aug 22, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
WHILE OPERATING THE VEHICLE AT APPROXIMATELY 70MPH ON THE INTERSTATE I NOTICED THAT ALL INSTRUMENT PANEL LIGHTING, GAUGES, AND DISPLAY SCREENS WENT OUT. THE GAUGE NEEDLES RETURNED TO THEIR 'HOME' POSITIONS. THERE WAS AN ERROR MESSAGE ON THE MAIN TOUCH SCREEN THAT SAID: NETWORK COMMUNICATION FAILURE. WORRIED, I TOOK THE NEXT AVAILABLE EXIT AND FOUND A PARKING LOT TO INVESTIGATE. I IMMEDIATELY TRIED TO SHUT THE ENGINE OFF, FIGURING THAT IF I COMPLETELY SHUT THE CAR DOWN THE SYSTEM WOULD SOMEHOW CORRECT ITSELF AFTER A 'REBOOT' OF THE THE PCM AND BCM. I QUICKLY REALIZED THAT I WAS IN TROUBLE, THE ENGINE WOULD NOT SHUT OFF. THE VEHICLE IS EQUIPPED WITH A 'SMART KEYLESS START SYSTEM' BUT NO MATTER HOW MANY TIMES I WOULD TRY PUSHING THE BUTTON. EVEN THOUGH THE CAR OPERATED PROPERLY AFTER THE SYMPTOMS COMMENCED I FIND IT DOUBTFUL THAT ALL OF THE CAR'S SAFETY FEATURES WOULD HAVE OPERATED AS DESIGNED, IF NEEDED. IF I WOULD HAVE GOTTEN INTO IN ACCIDENT AT THE TIME THE CAR WAS EXPERIENCING THESE PROBLEMS WOULD THE SAFETY RESTRAINT SYSTEM WORK PROPERLY AND DEPLOY THE APPLICABLE AIR BAGS??? WOULD THE 'AUTO FUEL PUMP SHUTDOWN' DO ITS JOB IF NEEDED??? ALSO, WHAT IF THE VEHICLE CAUGHT FIRE AT THIS TIME AND I COULD NOT SHUT OFF THE CAR??? NOT SAFE!!!
May 24, 2019
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAVE HAD MY FORD ESCAPE FOR JUST OVER 30 DAYS. ABOUT TWO WEEKS INTO OWNING IT, I HAD STOPPED BEHIND A VEHICLE. THE START/STOP ENGAGED AND WHEN I WENT TO ACCELERATE AGAIN THE POWER TRAIN FAULT ILLUMINATED. IN ORDER TO MOVE THE VEHICLE, I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE VEHICLE. THIS HAPPENED 3 WEEKS AFTER THE FIRST TIME, AGAIN TODAY. THIS COULD CAUSE MAJOR SAFETY ISSUES IF THE VEHICLE BEHIND YOU DOES NOT STOP IN TIME.
May 08, 2019
STEERING,ELECTRICAL SYSTEM
1 complaint
I BOUGHT THE CAR MARCH 20TH BRAND NEW. ON APRIL 14TH I WAS DRIVING IT HOME AND THE ENGINE STOPPED WORKING. ALL WARNING LIGHTS WERE FLASHING AND THE CAR JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I COULD NOT GET IT STARTED AND WHEN I FINALLY DID IT WOULDN'T MOVE AND I COULD NOT SHUT IT OFF. THIS WENT ON FOR 2 AND A HALF HOURS. I FINALLY GOT IT HOME (DRIVEN BY MY HUSBAND) AND THE NEXT MORNING (MONDAY) WE GOT IT TOWED TO FORD DEALER. THE CAR WAS COMPLETELY DEAD MONDAY AND WAS NOT ABLE TO BE DRIVEN ONTO THE FLATBED TRUCK. WE PUT IN A CLAIM TO FORD HEADQUARTERS AND APRIL 22ND FORD INFORMED ME THEY WOULD NOT BUY BACK OR REFUND ME THE MONEY FOR THE CAR. I HAD THE CAR LESS THAN 30 DAYS. WE WERE NOT GIVEN A REASON FOR THIS MECHANICAL FAILURE. THE SERVICE DEPARTMENT INFORMED US ON FRIDAY (APRIL 19TH) THAT THEY TOUCHED A FUSE BOX" AND NOW IT IS WORKING. I FEEL THIS IS A VERY UNSAFE CAR FOR ME TO DRIVE. I WAS ON A CITY STREET DRIVING THE CAR WHEN IT STOPPED SUDDENLY AND LOST ALL POWER. I WAS IN MOTION.
Apr 23, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
VEHICLE SHUTS OFF WHILE DRIVING. STEPS TO REPRODUCE ISSUE: KEYFOB IS INSIDE VEHICLE IN DRIVERS COAT POCKET, MOBILE PHONE IS INTERMITTENTLY CONNECTED TO VEHICLE VIA USB CORD, VEHICLE IS ON, ENGINE RUNNING, START/STOP IS ON, VEHICLE IS DRIVING THEN STOPS AT A STOPLIGHT, START/STOP ENGAGES AND IDLES ENGINE FOR AT LEAST 15 SECONDS. WHEN FOOT BRAKE IS RELEASED VEHICLE SHUTS OFF, INSTRUMENT CLUSTER, RADIO, INFOTAINMENT, ETC TURN OFF. TO RESTART VEHICLE TRANSMISSION MUST BE PLACED IN NEUTRAL OR PARK AND VEHICLE ON/OFF BUTTON PRESSED. VEHICLE RESTARTS, POWERTRAIN MALFUNCTION ERROR DISPLAYS AND INFOTAINMENT SYSTEM APPEARS TO BE REBOOTING AND DISPLAYS WELCOME MESSAGE SUCH AS BEFORE IT WAS SET UP. VEHICLE WAS IMMEDIATELY BROUGHT TO DEALER; BLACKWELL FORD IN PLYMOUTH MI BOTH TIMES. DEALER COULD NOT REPRODUCE ISSUE OR PULL DETAILED INFORMATION BEYOND GENERAL FAULT. DEALER PERFORMED 1265OD EEC SYSTEM DIAGNOSIS QUICK TEST, 1265OD45 ENGINE MODULE DIAGNOSTIC PIN POINT TEST, 12650DX1 EEC SYSTEM DIAGNOSIS QUICK TEST TWICE, ROAD TESTED, IDS TEST P164C, PPT AA IN PCED MANUAL, RESET KAM AND RETEST PASS, AND UPON REQUEST CHECKED THAT PCM FIRMWARE WAS THE LATEST VERSION. DEALER REQUESTED PERMISSION FOR EXTENDED MILEAGE TESTING WITH SKYTRACKER INSTALLED AFTER 2ND FAULT, PERMISSION WAS GIVEN. ISSUE OCCURS APPROXIMATELY EVERY 30 DAYS DRIVING 2 TRIPS/DAY. ISSUE PRESENTS A HIGH AND SEVERE RISK OF FATAL INCIDENT BECAUSE VEHICLE IS STOPPED AT A GREEN LIGHT AND MAY BE REAR ENDED BY AN APPROACHING VEHICLE AT HIGH SPEED. BECAUSE VEHICLE IS OFF, AIRBAGS AND OTHER SAFETY EQUIPMENT MAY NOT ACTIVATE INCREASING RISK OF FATAL INCIDENT. VEHICLE WAS BOUGHT NEW WITH 10 MILES RECORDED ON ODOMETER IN FEBRUARY OF 2019, AS OF APRIL 2019 THE ISSUE HAS OCCURRED TWICE. ONCE ON FEBRUARY 22ND AND ONCE ON APRIL 3RD.
Apr 05, 2019
Frequently Asked Questions
How many problems does the 2019 FORD Escape have?
The 2019 FORD Escape currently has 478 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 FORD Escape?
The most common problems reported for the 2019 FORD Escape are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 FORD Escape problem data come from?
All problem and complaint data for the 2019 FORD Escape comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Escape
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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