2002 FORD F-150 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
955
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
196 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE AT A STOP, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE RADIATOR SUPPORTS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 74,000.
Jul 18, 2014
WHILE DRIVING THE TRUCK ONE OF THE SPARK PLUGS BLEW OUT OF THE ALUMINUM HEAD ON TOP OF THE MOTOR. THIS VEHICLE MALFUNCTION DESTROYED A COIL PACK, SPARK PLUG AND WIRING.
Jun 26, 2012
TRUCK STARTED MAKING NOISE EVERY TIME THERE WAS A BUMP. HANDLING FELT LOOSE. DISCOVERED THAT THE RADIATOR CORE SUPPORT HAD RUSTED COMPLETELY AWAY ON THE PASSENGER SIDE. THE MECHANIC REFERRED TO THE CONDITION AS "ROT". THIS SUPPORTS THE RADIATOR, A/C AND PROVIDES AN ATTACHMENT FOR THE FRONT FENDERS. I BOUGHT 4 VEHICLES THE SAME YEAR. CHECKED THE OTHER 3 AND THEY HAVE THE SAME ISSUE. I WILL BE FILING REPORTS ON THEM TOO. *JS
May 14, 2012
CHECKED THE CONDITION OF THIS TRUCKS RADIATOR CORE SUPPORT AFTER ANOTHER TRUCK BOUGHT THE SAME YEAR HAD ONE THAT ROTTED AWAY AND FAILED. THIS PART SUPPORTS THE RADIATOR, A/C AND PROVIDES AN ATTACHMENT FOR THE FRONT FENDERS. THIS VEHICLE'S RADIATOR CORE SUPPORT IS RUSTED COMPLETELY THROUGH IN SPOTS AND LARGE FLAKES OF RUST FALL OFF WHEN IT IS DISTURBED. IT WILL NEED TO BE REPAIRED AND 3 OTHERS BOUGHT THE SAME YEAR HAVE THE SAME ISSUE. *JS
May 14, 2012
CHECKED THE CONDITION OF THIS TRUCKS RADIATOR CORE SUPPORT AFTER ANOTHER TRUCK BOUGHT THE SAME YEAR HAD ONE THAT ROTTED AWAY AND FAILED. THIS PART SUPPORTS THE RADIATOR, A/C AND PROVIDES AN ATTACHMENT FOR THE FRONT FENDERS. THIS VEHICLE'S RADIATOR CORE SUPPORT IS RUSTED COMPLETELY THROUGH IN SPOTS AND LARGE FLAKES OF RUST FALL OFF WHEN IT IS DISTURBED. IT WILL NEED TO BE REPAIRED AND 3 OTHERS BOUGHT THE SAME YEAR HAVE THE SAME ISSUE. *JS
May 14, 2012
+ 191 more complaints for this component
VEHICLE SPEED CONTROL
73 complaints
The contact owns a 2002 Ford F-150. The contact stated that while driving approximately 45 MPH and attempting to pass a slower vehicle, the vehicle experienced unintended acceleration. The contact stated that while depressing the accelerator pedal, the pedal suddenly extended to the floorboard causing the vehicle to immediately accelerate faster than intended. During the failure the speed increased to over 75 MPH before the contact shifted the transmission into neutral and the vehicle decelerated. The contact stated that the vehicle had experienced the failure on two other occasions and the cruise control feature was never activated during the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 94,000.
Aug 21, 2023
I WAS DRIVING AND THE SPEED WOULD GO UP TO 90 MPH, THE TRUCK WAS NOT GOING THE SPEED IN REALITY. THEN THE RPM'S WOULD GO UP REALLY HIGH, I STOPPED THE TRUCK PUT IT IN PARK AND BACK IN DRIVE TRIED TO DRIVE OFF. THE TRUCK THEN WOULD NOT GO OVER 30 MPH AND THE GAS PEDDLE WAS ALL THE WAY DOWN TRYING TO GO, THE ENGINE STARTED SMOKING AND WHEN I PULLED OVER OPENED THE HOOD IT WAS SMOKING FROM THE DRIVER SIDE UPPER CORNER OF THE TRUCK. AFTER HAVING A MECHANIC LOOK AT IT, HE SAID THE BREAK PRESSURE SWITCH NEEDED TO BE REPLACED BECAUSE IT'S A HOT WIRE AND IT'S LEAKING. AFTER CHECKING THE FORD VIN CHECK IT DIDN'T SAY MY TRUCK WAS APART OF THE RECALL BUT THEY YEAR AND MAKE AND MODEL IS. I'M CONFUSED AND AT THIS POINT DON'T WANT TO PUT MY CHILDREN IN A FIRE BALL LIKE THAT IF IT CATCHES ON FIRE...
Oct 22, 2019
CAR WAS ON THE HIGHWAY DOING 65 MPH. WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE ON ITS OWN. WHEN I APPLIED THE BRAKES I WAS ABLE TO SLOW IT DOWN AND CONTROL THE CAR. WHEN I GOT OFF THE EXIT RAMP AND TRIED TO BRING THE CAR TO A STOP, THE ENGINE WAS RUNNING AT HIGH RPMS AND I COULDN'T COMPLETELY STOP CAR UNTIL I REAR ENDED ANOTHER VEHICLE. I'VE TRIED TO START THE CAR AFTER THAT, BUT THE ENGINE IMMEDIATELY STARTS RACING AS IF I HAVE MY FOOT PRESSED ON ALL THE WAY DOWN ON THE GAS.
Sep 22, 2019
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED IN FRONT OF THE CONTACT'S HOUSE, IT CAUGHT FIRE WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE FIRE WAS NOT HEAT RELATED. THE VEHICLE WAS TOTALED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 150,000.
Jan 03, 2019
GOT HOME FROM WORK PARKED MY VEHICLE IN MY CARPORT AVAILABLE SPACE IN MY APARTMENT. TURN OFF THE TRUCK COMPLETELY, NOTHING LEFT ON OR ANYTHING SUSPICIOUS TO CAUSE A INCIDENT. WHEN TO MY APARTMENT UNIT TOOK A SHOWER AND NOT MORE THAN 20-30MINS WAS ALARMED THAT MY VEHICLE WAS CAUGHT ON FIRE. I IMMEDIATELY RAN OUTSIDE TO THE CARPORT SAW THE ENGINE ON FIRE, TRIED TO STOP IT WITH ANYTHING THAT I COULD FIND (WATER HOLES) OR EXTINGUISHER. MY NEIGHBORS CALLED 911 AS I SAW THE FLAMES GETTING HIGHER AND STRONGER THE FIRE MOVED INTO MY DAUGHTERS VEHICLE WHICH WAS PARKED NEXT TO OUR OTHER CARPORT SPACE AND CAUGHT ON FIRE AS WELL. OVERALL, THERE ARE TWO VEHICLES COMPLETELY DESTROYED. THERE WAS ALSO TWO OTHER VEHICLES INVOLVED THAT HAVE SOME BURNING DAMAGES. AS WELL AS PROPERTY DAMAGES INTO OUR AVAILABLE PARKING SPACES. SOME WINDOWS FROM THE LOWER APARTMENTS WERE CRACKED. MY VEHICLE WAS PARKED INTO MY PARKING PORT, NOT IN MOTION BUT TURNED OFF COMPLETELY.
Nov 14, 2017
+ 68 more complaints for this component
ELECTRICAL SYSTEM
66 complaints
Speed control deactivation switch
Mar 14, 2023
When it rains the rain is somehow getting into the fuse box under the steering column and causing it to drain the battery, short out some of the instrument cluster, make noise, blow fuses, and rust up. It is a fire hazard and it puts all inside the truck in danger. I have not yet had a fire but if I keep the truck as is it will eventually.
Jun 04, 2021
WOKE UP AT 1AM ONE 4-1-2018 TO MY FORD F 150 ON FIRE DRIVERS SIDE FRONT UNDER THE HOOD. UNKNOW TO US OUR LOCAL SHERIFF HAD SPOTTED THE FIRE AND ALREADY CALLED THE FIRE DEPARTMENT. TOTAL LOSS. BOUGHT THE TRUCK A FEW MONTHS BACK WITHOUT ANY KNOWLEDGE OF A RECALL ON THE SPEED CONTROL SWITCH. THE VEHICLE WAS SITTING IN OUR DRIVE NEXT TO OUR OTHER CARS FOR 3 HOUR WITH KEYS OUT OF THE IGNITION.
Apr 01, 2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 03/03/17*LJ *CN
Jan 17, 2017
I HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS PERIODICALLY OVER THE PAST TWO WITH MY VEHICLE(ORIGINALLY THOUGHT TO BE THE BATTERY), RANGING FROM HIGHLIGHT AND FLASHERS INTERMITTENTLY COMING ON WHEN THE VEHICLE IS LOCKED AND TURNED OFF. THE RADIO AND BLOWER MOTOR HAVING ISSUES AND THE INTERIOR DOME LIGHT COMING ON ANS STAYING ON. I HAVE ALSO NOTICED MORE AND MORE THAT THE WINDSHIELD IS LEAKING ON THE DRIVERS SIDE OF THE VEHICLE. I HAVE ALSO EXPERIENCED THE WIPERS AND HEAD LIGHTS LIGHTS SHUT OFF ONCE WHILST DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS DURING HEAVY RAIN.. THE MOST RECENT OCCURRENCE WAS ON THE 12/23/2016 AT MY PLACE OF WORK (NTB), ONE OF MY CO WORKERS NOTICED MY HEADLIGHTS FADING IN AND OUT THE RADIO COMING ON AND GOING OFF. WENT OVER TO THE TRUCK TO MAKE SURE IT WAS TURNED OFF AND NOT LEFT ON BY MISTAKE BUT THE ENGINE WAS OFF. SO I BROUGHT THE TRUCK INTO THE WORK SHOP TO HAVE A LOOK OVER THE VEHICLE AND DID SOME DIAGNOSTICS ON IT AND DISCOVERED MULTIPLE DEFECT CODES THAT ALL CONNECT THROUGH THE GEM(GENERAL ELECTRICAL MODULE) ON THE INTERIOR FUSE PANEL. UPON FURTHER INSPECTION I ALSO NOTICED BOTH THE GEM AND FUSE PANEL BOX HAVE GOT WATER INGESTION AND GREEN/BROWN STAINS COMING OUT THE BOTTOM. I HAVE DONE RESEARCH ONLINE ABOUT THESE'S ISSUES AND ITS A COMMON PROBLEM OVER MODELS FROM FORD FROM 98-03. THE FIX IS TO REPLACE THE GEM AND FUSE BOX AND TO RESEAL/REPLACE THE WINDSHIELD. NOW I BELIEVE THAT IS SAFETY ISSUE AND SHOULD BE ADDRESSED BY FORD THEM SELF'S REGARDLESS OF THE AGE OF THE VEHICLES AFFECTED BY THIS. HTTP://WWW.F150FORUM.COM/F12/LEAKY-WINDSHIELD-GEM-MODULE-PROBLEM-TWIST-98192/ HTTP://WWW.F150FORUM.COM/F6/GEM-ANSWER-ALL-MY-ISSUES-43475/
Dec 24, 2016
+ 61 more complaints for this component
POWER TRAIN
66 complaints
I have a 2002 Ford F-150 and The problem is with the transmission my vechile acts like it's going in reverse and when it goes to backup it seems as something is locked I been over the brakes and rear end and yet nothing has came up I even replaced the transmission filter to see if that would help but nothing so I been having to drive my truck with no reverse and today the overdrive light on the shifter started blinking what is the problem with these transmission please Ford do a recall to fix the transmission
Aug 21, 2022
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED BY HIS STEP-SON. THE CONTACT WAS INFORMED THAT THE CYLINDER VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED SKYLINE FORD LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, (503) 581-2411, AND THE DEALER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 150,000.
Jun 22, 2020
VEHICLE IN MOTION ON CITY STREET. LOUD NOISE IN DRIVE POSITION, TRANSMISSION WENT OUT OF GEAR, VEHICLE WOULD NOT GO BACK INTO GEAR.
Nov 22, 2016
I BACKED OUT OF MY DRIVEWAY WITH NO ISSUES. I GOT TO WORK AND PARKED MY TRUCK. LATER THAT NIGHT I WENT TO MOVE MY TRUCK TO THE FRONT OF THE WAREHOUSE AND MY TRUCK WOULD NOT GO INTO REVERSE. WHEN IT IS IN NEUTRAL AND I PRESS THE GAS THE TRUCK WILL MOVE FORWARD. IN THE PAST WEEK I HAVE REPLACED THE BATTERY, STARTER RELAY SOLENOID WHICH SITS ON THE FIREWALL, AND THE NEUTRAL SAFETY SWITCH OR TRANSMISSION GEAR CONTROL SOLENOID AS I HAVE HEARD IT CALLED. NONE OF THIS HAS FIXED MY TRUCK AND I DO NOT THINK IT SHOULD BE GOING OUT AT 109,XXX MILES. LOW INCOME AND RELY HEAVILY ON MY TRUCK TO GET AROUND. *TR
Mar 14, 2015
ENGAGE CLUTCH PEDAL AND CLUTCH PEDAL WENT TO THE FLOOR. THEY HAVE A PLASTIC BUSHING THAT GOES AROUND A STEEL BALL FITTING TO HOLD CLUTCH CABLE TO CLUTCH PEDAL. IT IS SO BAD I CARRY EXTRA PLASTIC BUSHINGS WITH ME IN CASE OF FAILURE. MY CONCERN IS THAT WHEN I HAVE A FULLY LOADED TRUCK WITH CAMPER AND HORSE TRAILER IN TOE. I AM STUCK WITH A TRUCK STUCK IN GEAR AND NO WAY TO DISENGAGE CLUTCH. EVEN EMPTY THIS IS A SCARY UNCOMFORTABLE EXPERIENCE. THEY SHOULD HAVE A SOLID PIN FOR A CONNECTION NOT A CHEAP $5.00 PART THAT BREAKS EVERY 30,000 MILES. I HOPE THIS CAN BE CORRECTED BEFORE SOMEONE IS KILLED. *TR
Apr 04, 2014
+ 61 more complaints for this component
ENGINE
64 complaints
The contact owns a 2002 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle made a loud sound. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that cylinder #3 spark plug had blown out, but no repair was recommended at the time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 108,000.
May 29, 2024
The contact owns a 2002 Ford F-150. The contact stated that she observed smoke emanating from under the vehicle near the engine compartment. The contact stated that she opened the hood and flames erupted from the engine compartment near the battery. The contact threw dirt on the engine to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 200,000.
Aug 21, 2023
1. Coils on top of spark plug get moisture in them when there is just the right kind of rain storm. This makes the coil or coils fail until the dry out. This seems to make the coil eventually go bad. Yes, it is available for inspection. 2. Not sure if its a combination of heat and moisture but sometime right away and sometimes a few minutes into driving the coil or coils fail and the engine loses power. Then if seems to be a random, unpredictable occurrence until it dries out, Very Unsafe. If one coil fails it loses just a little power, but if more than one fails it loses a lot of power and stalls at times. This is why I am writing it up. A few time now, I have gone to pull into traffic and then I lose power and either have to run off the road or just upset the car behind me if they are not too close. 3 & 4. I have advise all the Ford dealerships in my area trying to find one that has a fix yet. The only fix Ford has, is a new designed coil, which does not appear to be any better. The dealership just replaces the coil. I have had all my coils replaced, some 2 or 3 times. 5. It depends, sometime the engine light will come on and advise which coil is misfiring and sometimes if does not. Right now my engine light is on and it displays the #6 coil misfire. Then the engine light will go out after it dries out and stops failing or it will stay off if the coil had gone bad again. I am sure its not just the F 150, but the 4.6 liter engine that is in other vehicles. I started keeping track in 2012. I wrote a letter to Ford in 2015 and they replied, there was no recall. I have several repair receipts and the letter from Ford if you need that. Just search on your site and you will see many complaints. One example Manufacturer Communication number: 041601. If you google "ford fix for moisture in coils" you will see many forums trying to figure out a fix and just complaining.
Jun 17, 2022
SPARK PLUG SHOOTS OUT OF MOTOR WHILE DRIVING. HAS BEEN REPORTED ON LOTS OF VEHICLES FOR YEARS.
Jun 29, 2020
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE CONTACT KNEW THAT THE FAILURE WAS CAUSED BY A SPARK PLUG. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. *BF *JB
Apr 26, 2019
+ 59 more complaints for this component
FUEL SYSTEM, GASOLINE
55 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED AND THE FUEL TANK DROPPED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) ACCORDING TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Jul 03, 2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE LEAKED FUEL CONTINUOUSLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V3850000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. UPDATED 01/10/17*LJ *TR
Oct 07, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE WALKING PAST THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE CONTACT DISCOVERED THAT THE FUEL TANK STRAPS WERE CORRODED AND CREATED A HOLE IN THE FUEL TANK, WHICH CAUSED FUEL TO LEAK FROM THE TANK. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE) BUT THE REMEDY COULD NOT BE PERFORMED AT THE TIME DUE TO THE CORROSION OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/31/2016*LJ
Apr 14, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT WAS DRIVING 35 MPH WHEN THE FUEL TANK DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 202,000. UPDATED 05/02/12*BF THE CONSUMER STATED THE GAS TANK DETACHED FROM THE VEHICLE DUE TO THE STRAPS SECURING THE TANK TO THE BODY BROKE DUE TO RUST. WHEN THE GAS TANK DETACHED, IT FELL ON TOP OF THE VEHICLE'S SKID PLATE WHICH SAVED IT FROM HITTING THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY REPLACED THE STRAPS. HOWEVER, THEY DID NOT REMOVE AND INSPECT THE TANK. THEY REMOVED THE SKID PLATE WHILE HOLDING THE TANK IN PLACE AND THEN REPLACED THE STRAPS. THE REPAIR WAS COMPLETED. HOWEVER, WHEN THE CONSUMER PUT THE FUEL IN THE VEHICLE, FUEL STARTED LEAKING IMMEDIATELY. THE CONSUMER WAS INFORMED BY FORD, THE RECALL DID NOT COVER HOLES IN TANKS CAUSED BY DEFECTIVE STRAPS UNLESS THE TANK FELL COMPLETELY OUT OF THE TRUCK AND HIT THE GROUND. THE CONSUMER REPLACED THE GAS TANK AT HIS EXPENSE. UPDATED 05/30/12
Apr 16, 2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE CONTACT STATED THAT THE FUEL TANK STRAPS WERE TO BE REPLACED UNDER THE RECALL BUT THE FUEL TANK STRAPS WERE ALSO RUSTED. AS A RESULT, THE FUEL TANK EXHIBITED A HOLE, WHICH CAUSED A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ONLY THE FUEL TANK STRAPS COULD BE REPAIRED UNDER THE RECALL, NOT THE ACTUAL FUEL TANK. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FUEL TANK WAS REPLACED. THE FAILURE MILEAGE WAS 107,150 AND THE CURRENT MILEAGE IS 110,000. UPDATED 02/14/12*LJ UPDATED 02/29/12
Jan 13, 2012
+ 50 more complaints for this component
SEAT BELTS
47 complaints
Front seatbelts on 2002 Ford F-150 become unlatched unexpectedly while driving. This has been noticed over the last two or three years occasionally, but has been getting worse. Seat belt has become unlatched about 5-6 times during a 600 mile road trip. Seat belt was confirmed by two passengers that it was indeed latched correctly and nothing pushing the release button. Seatbelt was confirmed to be latched by firmly tugging on seat belt to witness that it was latched. Both passengers confirmed that the seatbelt become unlatched randomly while driving. Passenger and driver safety is at risk. If driver seatbelt comes unlatched while driving or during accident, the driver could loose control of truck and put other drivers at risk. The unlatching does not show any warning signs as to when it will become unlatched. Seatbelt just becomes unlatched and starts to recoil without warning. Ford service just says that the truck is out of warranty and that they dont cover seat belt replacements as there is no open recalls for such. Seatbelt is still currently installed on vehicle but can be available for inspection on vehicle or removed for inspection.
May 15, 2025
The contact owns a 2002 Ford Think Neighbor. The contact stated that after entering the vehicle and attempting to secure the front driver’s seat belt latch into the buckle, the seat belt latch failed to lock into place. The seat belt loosened and unlatched from the buckle while the contact was driving. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Feb 01, 2022
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WAS NOT PROPERLY SECURING INTO THE BUCKLE TO CLICK, LOCK, AND SECURE THE DRIVER. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, 1-(888) 241-4640) AND AUTONATION FORD MOBILE (901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016). BOTH DEALERS INDICATED THAT A SEAT BELT KIT NEEDED TO BE PURCHASED AS A UNIT, WHICH INCLUDED ALL OF THE SEAT BELTS IN THE VEHICLE. THE DRIVER'S SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD APPROVE JUST THE DRIVER'S SEAT BELT BEING REPLACED. THE MANUFACTURER HAD NOT ISSUED ANY SEAT BELT RECALLS FOR THE YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THEY ISSUED TWO TSBS FOR THE SEAT BELTS. THE APPROXIMATE FAILURE MILEAGE WAS 174,000. *TT *JB
Sep 20, 2018
WHILE DRIVING (IN MOTION), THE DRIVER'S SIDE SEAT BELT RANDOMLY DISCONNECTS. THERE IS NO WARNING OR SPECIFIC CONDITION THAT CAUSES THIS TO HAPPEN. OBVIOUSLY THIS CREATES A VERY DANGEROUS CONDITION.
May 25, 2018
DRIVERS SIDE SEAT BELT DOES NOT LOCK AT ANY TIME
Apr 18, 2018
+ 42 more complaints for this component
AIR BAGS
36 complaints
The contact owned a 2002 Ford F-150. The contact stated that while his wife was driving at 50 MPH, she crashed into a tree. The air bags failed to deploy upon impact. The contact's wife was taken to the hospital where she was treated for a concussion, multiple hematomas to her right thigh, right abdomen, and head; as well as three fractures on her vertebrae. A police report was filed. The vehicle was towed from the scene to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had been notified of the failure. The contact was informed by his insurance that the vehicle was a total loss. The failure mileage was approximately 280,000.
May 02, 2023
TL* THE CONTACT OWNED A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER CRASHED INTO THE REAR OF A TRAILER THAT WAS STALLED IN THE MIDDLE OF AN INTERSECTION. THE INTERIOR OF THE VEHICLE STARTED TO BURN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT KNOW WHETHER A FIRE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS NOT PROVIDED.
Dec 01, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A CRASH, THE DRIVER SIDE AIR BAG DEPLOYED AND STARTED EMITTING SPARKS. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
May 27, 2016
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AFTER A HEAD-ON CRASH OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT WHERE THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Jun 20, 2014
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE AT ANY TIME. THE DEALER WAS NOTIFIED, BUT INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THIS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 46,000. UPDATED 09/21/11*LJ THE CONSUMER STATED THE AIR BAG LIGHT STARTED STAYING ON OR FLASHING INTERMITTENTLY. NOW, THE LIGHT STAYS ON CONSTANTLY. UPDATED 10/03/11
Aug 08, 2011
+ 31 more complaints for this component
STRUCTURE
35 complaints
Left rear passenger door will not open. Door is jammed. This will not allow rear passengers to quickly exit vehicle if pinned in due to crash or fire.
Jun 07, 2022
FRAME HAS RUSTED TO THE EXTENT THAT THE BED HAS DROPPED AND IS ABOUT TO FALL OFF. WHEN I WAS REPLACING THE FUEL TANK, WHICH HAD RUSTED THROUGH, I DISCOVERED THAT THE ENTIRE FRAME HAS HOLES AND CRACKS FROM RUST.I HAVE NOW BEEN HEARING THAT THIS PROBLEM HAS BEEN REPORTED BY MANY, BUT NO ANSWER OR RECALLS FROM FORD. WHY DO THESE TRUCKS RUST SO BADLY. IS THERE NO RECOURSE FOR THOSE OF US WHO HAVE A TRUCK THAT FALLS APART?
Jan 30, 2018
MY TRUCK FRAME HAS RUSTED THROUGH JUST BEHIND THE RIGHT REAR WHEEL! THIS IS A 2002 FORD F150 SUPERCAB THAT HAS ONLY 75500 MILES ON IT. THE FRAME BROKE JUST AFTER I LEFT THE INTERSTATE AND DROVE TO MY SON'S HOUSE. I INSPECTED THE TRUCK AND SAW THE BREAK IN THE FRAME AS I DESCRIBED. A PICTURE IS ATTACHED. I WAS LUCKY NOT TO HAVE WRECKED ON THE INTERSTATE! WHAT IS GOING ON WITH FORD THAT THE CHASSIS RUSTS THROUGH LIKE THIS!!! WHAT IS GOING ON WITH FORD?
Oct 03, 2017
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE CABLE THAT HELD THE SPARE TIRE UNDERNEATH THE VEHICLE RUSTED AND DETACHED, CAUSING THE SPARE TIRE TO DROP FROM THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND PICKED UP THE TIRE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ......UPDATED 11/21/17 *BF
Sep 07, 2017
I OWN TWO FORD SUPER CABS AND BOTH TRUCKS THE BACK PASSENGER DOORS FROZE SHUT. ON ONE I PAID OVER $500 FOR THE PARTS AND THEN HAD A MECHANIC REPAIR THE DOORS AND I WAS TOLD THAT THIS WOULD LAST FOR APPROXIMATELY FIVE YEARS. ON THE ONE I LISTED ABOVE I WENT ON YOU TUBE AND THEY HAVE VIDEOS HOW TO FIX THE PROBLEM. THEY SAY THAT ALL FORD TRUCK SUPER CABS, I.E. F150, F250, AND F350 THE REAR DOORS WILL EVENTUALLY FREEZE UP. THIS IS A VERY SERIOUS SAFETY HAZARD FOR THE BACK SEAT PASSENGER. THE PROBLEM IS THAT THEY USED A PLASTIC CONNECTOR FOR THE TERMINAL OF THE RELEASE CABLE INSTEAD OF ONE MADE OF METAL. THE PLASTIC DETERIORATES IN THE HEAT WHICH DOES NOT ALLOW THE CABLE TO PULL THE RELEASE MECHANISM FAR ENOUGH.
Feb 26, 2015
+ 30 more complaints for this component
SUSPENSION
28 complaints
I WAS DRIVING MY 2002 FORD F-150 VIN # ([XXX]) DOWN THE HIGHWAY AT 45MPH WHEN IT STARTED WHEEL HOPPING FROM THE REAR VERY BAD, THERE WAS A SCHOOL BUS STOPPED LETTING CHILDREN OFF & AS I WAS BRAKING IT WAS HOPPING & WAS A NEAR MISS, THIS WAS CLOSE. I PULLED THE TRUCK OFF THE SIDE OF THE ROAD TO INSPECT AS I AM MECHANICALLY INCLINED & RETIRED, FOR THE FIRST 10 YEARS OF MY LIFE I WORKED IN THE AUTOMOBILE FIELD BECAUSE I HAD SCHOOLING FOR IT, ANYWAY I LOOKED UNDER THE TRUCK & SPOTTED THE PROBLEM RIGHT OFF THE BAT, BOTH REAR CENTER LEAF SPRINGS ARE BROKEN BIGGER THAN CRAP. I AM 54 AND A DIE HARD FORD FAN AND HAVE BEEN SINCE THE AGE OF 16, THAT IS ALL I HAVE OWNED & I AM THINKING ABOUT SWITCHING BRANDS BECAUSE THIS IS NOT THE FIRST TIME I HAVE BEEN DISAPPOINTED WITH THIS TRUCK. I AM THE SECOND OWNER, I BOUGHT IT IN 10/2004 WITH 13,000 MILES. IT HAS NEVER HAD ANYTHING OVER 100 POUNDS HAULED IN IT AND I AM THE ONLY ONE WHO HAS DRIVEN IT SINCE I BOUGHT IT. IS THERE ANY RECALLS FOR MY TRUCK ON THIS PROBLEM? CAN FORD MOTOR COMPANY DO ANYTHING FOR ME? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 22, 2014
LEAF SPRING BRACKETS ATTACHED TO THE FRAME HAVE RUSTED OUT AND HAVE SEPARATED THE LEAF SPRINGS FROM THE FRAME. *TR
Oct 16, 2011
MY TRUCK THAT I BOUGHT BRAND NEW IS A 2002 FORD F150 SUPERCREW THAT I TAKE VERY GOOD CARE OF. THE TRUCK HAS JUST OVER 64,000 MILES ON IT. ON OCCASION I DO USE THE TRUCK LIKE A TRUCK AND TOW A 19' BOAT WITH IT AND I USE IT TO PICK UP LUMBER ETC... THREE WEEKS AGO I BEGAN TO HEAR AN ODD METALLIC SOUND FROM THE BACK OF THE TRUCK WHILE GOING OVER BUMPS IN THE ROAD. I CLIMBED UNDERNEATH AND GRASPED DIFFERENT COMPONENTS OF THE SUSPENSION AND DRIVE TRAIN AND PUSHED AND PULLED ON THEM EXPECTING TO FIND SOMETHING LOOSE. I DIDN'T FIND ANYTHING. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND I HEARD A VERY LOUD BOOM! I PULLED OVER AND AGAIN LOOKED AT THE REAR END OF THE TRUCK AND FOUND THAT THE MOUNT THAT HOLDS THE REAR LEAF SPRING TO THE FRAME BODY HAD BROKEN RATHER VIOLENTLY AND SENT THE END OF THE SPRING WITH HALF OF THE MOUNT THRU THE UNDERSIDE OF THE TRUCK BED. I WAS ABLE TO LIMP HOME. I BROUGHT THE TRUCK TO THE LOCAL BODY/ FRAME SHOP AND THE OWNER TOLD ME THAT HE HAS BEEN SEEING ALOT OF THESE LATELY AND IT IS A COMMON PROBLEM. AFTER INSPECTION HE FOUND THE OTHER SIDE WAS EQUALLY RUSTED AND READY TO LET GO, WHICH CONCERNED ME SINCE THAT IS THE SIDE WITH THE GAS TANK ON IT. IN HIS EXPERT OPINION HE BELIEVES THAT FORD HAD UNDERBUILT THE LEAF SPRING MOUNTS AND THAT IS WHY THEY ARE BEGINING TO FAIL ON TRUCKS THAT ARE AROUND THE AGE OF MINE. THE FRAME IS SAFE AND SOLID ENOUGH BUT THE MOUNTS FOR PARTS OF THE SUSPENSION APPEAR NOT TO BE. I AM FORTUNATE THAT I WAS NOT TOWING MY BOAT, OR THAT THE BED WAS NOT LOADED AND I WAS NOT DRIVING MORE THAN 35 MPH WHEN THE MOUNT LET GO. I DON'T KNOW WHAT MIGHT HAVE HAPPENED IF I WAS ON THE HIGHWAY AT 65 MPH. THE REPAIR COST $659 AND IN MY OPINION IT IS SOMETHING THAT SHOULD NOT HAVE FAILED CONSIDERING THE AGE, CONDITION AND THE LOW MILES I HAVE ON THE TRUCK. IF THIS TRULY IS A COMMON PROBLEM THAT FORD F150'S LIKE MINE POSSESS THAN IT IS ONLY MATTER OF TIME BEFORE THE FAILURE OF THESE PARTS CAUSE A BAD ACCIDENT. *TT
Jul 15, 2011
I HAVE A 2002 F150 WITH ABOUT 90,000 MILES ON IT. ABOUT THREE MONTHS AGO THE FRONT END STARTED SHAKING VIOLENTLY AT ABOUT 45MPH. IT WILL NOT STOP SHAKING UNTIL YOU PRETTY MUCH COMPLETELY STOP. STARTED OUT JUST DOING IT EVERY NOW AND THEN. NOW I CANT GET OVER 45MPH. THIS IS VERY DANGEROUS. I HAVE TAKEN IT TO 4 DIFFERENT FRONT END SHOPS AND THEY ALL END UP SAYING THE SAME THING. DON'T KNOW WHAT IT IS.. THIS OBVIOUSLY IS A DESIGN FLAW AND SERIOUSLY NEEDS TO BE FIXED. *TR
May 08, 2011
2002 FORD F-150. CONSUMER STATES PROBLEM WITH REAR AXLE AND BEARING *TGW THE CONSUMER STATED THERE WAS A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE RIGHT REAR AXLE WAS WORN AND THE BEARING WAS BAD. *JB
Feb 18, 2011
+ 23 more complaints for this component
TIRES
24 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150 EQUIPPED WITH FOUR TOYO NITTO TERRA GRAPPER TIRES, SIZE: 285/55/20 (NA). WHILE DRIVING 60-65 MPH, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT EXITED THE VEHICLE AND NOTICED BUBBLES IN THE TREAD ON BOTH FRONT TIRES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VIN AND DOT NUMBER WERE UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 40,000 AND THE TIRE FAILURE MILEAGE WAS 25,000.
May 30, 2019
TL* THE CONTACT OWNS A 2002 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P255/70R16 (NA). UPON INSPECTING THE TIRES, THE CONTACT NOTICED THAT THE TREAD WAS CRACKED ON ALL FOUR TIRES. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 1,200.
Jan 10, 2019
2002 F-150. CONSUMER WRITES IN REGARDS TO ISSUES WITH FRONT TIRES. *LD THE CONSUMER STATED THEIR DAD HAD AN ACCIDENT TO DUE POSSIBLE DEFECTIVE TIRES. *TR
Apr 09, 2018
TL* THE CONTACT OWNS A 2002 FORD F-150 EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE: 265/70/R16 (NA). WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE CONTACT STATED THAT THE BLOWOUT CAUSED DAMAGE TO THE FENDER WELL. THE TIRE WAS NOT REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 18,000, AND THE VEHICLE FAILURE MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.
Aug 21, 2017
TREAD SEPARATION ON LEFT REAR TIRE ON INTERSTATE 10 EAST NEAR JACKSONVILLE, FL CAUSING TRUCK TO SLIDE INTO OTHER LANE AND DAMAGING FENDER WELL AND REAR FENDER. TIRE WAS PURCHASED IN 2008 AND HAD SAFE LEVEL OF TREAD REMAINING.
Jun 01, 2015
+ 19 more complaints for this component
SERVICE BRAKES, HYDRAULIC
22 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE SWITCH MELTED, CAUSING DAMAGE TO THE MASTER CYLINDER. AS A RESULT, THE MASTER CYLINDER ASSEMBLY NEEDED TO BE REPLACED AS WELL AS THE WIRING HARNESS AND A BRAKE REPAIR KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 106,673.
Apr 02, 2012
MID VEHICLE FRAME LOCATION BRAKE LINE BURST DUE TO RUSTING OUT WHILE BACKING AN RV INTO A CAMPING SITE. LOST ALL BRAKING FLUID AND BRAKES. HAD JUST COMPLETED TRAVELING TWO HOURS ON INTERSTATE HIGHWAYS TOWING A 3,500 LB. TRAILER. I WAS VERY LUCKY THAT FAILURE OCCURRED WHILE BACKING THE TRAILER AT ALMOST NO SPEED AND PARKING BRAKE STOPPED THE TRUCK. DECIDED TO REPORT THIS FAILURE AFTER VEHICLE WAS JUST RECALLED DUE TO RUSTING GAS TANK STRAPS. FRAME OF VEHICLE IS BADLY RUSTING AND FORD MUST DO MORE TO PREVENT FRAME AND UNDERCARRIAGE COMPONENTS FROM RUST OUT DUE TO WINTER DRIVING CONDITIONS..
Sep 15, 2011
THE CAR WAS STOPPING TO DROP OFF MAIL AT A MAILBOX. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. INSPECTION REVEALED BRAKE FLUID ON THE GAS TANK. A RUSTED BRAKE LINE WAS THE CAUSE. DEALER REPLACED THE LINE AT COST OF $511.95 INCLUDING BRAKE FLUID FLUSH. THE REAR BRAKE LINE WAS REPLACED. IT RUNS FROM THE FRONT TO THE BACK.
Nov 03, 2010
2002 FORD F-150 COMPLETE BRAKE FAILURE. FORD IS NOT OWNING UP TO DEFECTIVE PARTS, NEEDS TO BE RECALLED AND PUBLIC APOLOGY MADE FOR ENDANGERING OF THEIR CUSTOMERS. INTERNET SEARCH RESULTS IN HUNDREDS OF SIMILAR OCCURRENCES. *TR
Jun 22, 2010
TL*THE CONTACT OWNS A 2002 F150 PICKUP TRUCK. WHILE PERFORMING ROUTINE MAINTENANCE ON HIS VEHICLE HE FOUND CHIPS OF METAL AND PITTING ON THE FRONT ROTOR. IT IS TEARING THE TREAD ON THE FRONT TIRES, AND TORE UP THE INSIDE PAD. WHEN YOU STOPPED THE VEHICLE, IT WAS PULSING AS THOUGH YOU HAD A FLAT TIRE. THE CURRENT AND FAILURE MILEAGES WERE 79,000. UPDATED 07/10/08. *LJ UPDATED *JB
May 23, 2008
+ 17 more complaints for this component
STEERING
20 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME LOOSE. THE STEERING BOX THEN ABNORMALLY MOVED BACK AND FORTH. THE CONTACT NOTICED THAT THREE BOLTS THAT HELD THE STEERING GEAR TO THE FRAME WERE FRACTURED. THE HEAD OF THE BOLTS SNAPPED AND ONE SIDE OF THE BOLTS APPEARED TO BE CORRODED. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,312. ..UPDATED 10/03/12 *BF
Sep 04, 2012
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE STEERING BOX FAILED. THE STEERING WHEEL WOULD SPIN WITHOUT RESISTANCE AND WOULD NOT CATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 214,000.
Apr 30, 2012
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE PASSENGER SIDE TIE ROD FRACTURED WHILE DRIVING 70 MPH, CAUSING HIM TO LOSE CONTROL OF HIS VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPAIRED THE INNER PASSENGER TIE ROD. THE CURRENT MILEAGE WAS 127,000. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
Sep 02, 2011
WHILE DRIVING IN A STRAIGHT LINE AT 36 MPH ON A PAVED STREET THE LEFT OTTER TIE ROD END BROKE . CAR WAS CLOSE TO BEING OUT OF CONTROL BUT WAS SAFELY BROUGHT TO A STOP. REPLACED ALL TIE ROD ENDS, PITMAN ARM AND CENTER LINK. (SHOP THAT DID THE ALIGNMENT SAID I WAS THE SECOND CAR THAT HAD BROKEN A TIE ROD. THE OTHER VEHICLE WAS A 2001 F150). *TR
Aug 14, 2008
TOTAL FAILURE TIE ROD AND BALL JOINT ON FRONT DRIVER SIDE SUDDENLY CAME APART WITHOUT WARNING WHILE DRIVING CAUSING LOST OF CONTROL OF VEHICLE. I WAS ABLE TO "DIRECT" TRUCK OFF THE ROAD. *TR
Jun 01, 2008
+ 15 more complaints for this component
VISIBILITY
18 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Apr 03, 2015
I HAVE ALREADY REPLACED 2 WINDOW REGULATORS FRONT AND BACK PASSENGER NOW MY FRONT DRIVER IS ABOUT TO GO OUT EACH TIME IT COST ALMOST $300.00 TO FIX IT. I CANNOT AFFORD THIS AND FEEL IT IS A FORD PROBLEM OF DEFECTS. AND SHOULD BE PAID AT THEIR EXPENSE. AS I SEEN MANY COMPLAINTS FROM FORD CUSTOMERS OF THIS PROBLEM. PLEASE HELP FORD CUSTOMER RESOLVE AND FIX THIS. THANKS [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 02, 2013
TL*THE CONTACT OWNS A 2003 FORD F150. THE CONTACT STATED THE REAR PASSENGER SIDE WINDOW FRAME LEAKED WHENEVER IT RAINED. THE CONTACT NOTICED THAT THE SEAT CUSHION AND HEAD REST WAS ALSO WET WHEN IT RAINED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR HIS VEHICLE. THE FAILURE MILEAGE WAS 70,000.
Mar 23, 2011
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND WATER WAS IN THE VEHICLE WHENEVER IT RAINED. THE WATER WOULD SHORT OUT THE ELECTRICAL BOXES IN THE VEHICLE WHICH HAD TO REPLACED AT HIS OWN EXPENSE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE SEAL ON THE WINDSHIELD CAUSED THE DEFECT TO OCCUR. THE DEALER TOLD HIM THAT EVEN IF HE REPLACED THE SEAL IT WOULD NOT GUARANTEE THAT IT WOULD STOP THE LEAK. THE MANUFACTURER DIDN'T OFFER THE CONTACT ANY ASSISTANCE WITH THE REPAIR COST. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Feb 09, 2010
TL*THE CONTACT OWNS A 2002 FORD F150 WHICH WAS PURCHASED BRAND NEW IN 2002. WHILE DRIVING 35 MPH HE HEARD A DINGING NOISE IN THE VEHICLE. HE ASSUMED THAT IT WAS HIS SEAT BELT WARNING ALARM; HOWEVER, HE WAS UTILIZING THE SEAT BELT. LATER THAT EVENING, HE SHUT THE VEHICLE OFF AND THE HEATING ELEMENT CONTINUED TO OPERATE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO REPLACE THE FUSE AND THE RELAY. THE FAILURE PERSISTED AND UPON FURTHER INVESTIGATION, HE FOUND THAT THE FRONT WINDSHIELD WAS LEAKING ON THE DRIVER'S SIDE ONTO THE FUSE PANEL. THE LOCAL FORD DEALER ADVISED HIM TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 85,000.
Jan 20, 2010
+ 13 more complaints for this component
UNKNOWN OR OTHER
16 complaints
This F 150 has experienced SUA. I have reported it back in June. I have tried to fix the problem but I cannot. I don't know what causes my truck to accelerate full throttle. So, I've come to the conclusion I must move on. Then I realized I really cannot sell the vehicle? Somebody would be killed no doubt. I've been lucky and savvy enough to slide the shifter into neutral. If I sell the truck and do not mention the problem? The thing is I could sell this truck in 5 minutes. It runs like a top spins. I have always taken care of any maintenance issues since purchasing new. I've educated myself on SUA. It's extremely interesting but if you've experienced it, it is awful. I read one story about a guy who wanted a Toyota dealership to take his Camry back. It was practically new. They would not. So he went to another dealership and traded it in. I can't blame the guy but I can not sell my truck and sleep at night. So what do I do with a truck that roars off like a rocket ship? How many people have had this problem? And what do they do with the car/truck once they realize it really cannot be driven anymore?
Jul 16, 2021
SUA sudden unwanted acceleration, at least 4 times. No floor mats. 1st time truck surged back and forth a little then accelerated full throttle. I went to neutral. I kicked gas pedal although gas peddle was not depressed. It stopped. I was shook up but in control. I decided to remove throttle body and clean extensively. Replaced TB Sensor w/ genuine Ford part and replaced throttle valve on top. Hoped for the best. Still have the problem. 2002 F 150 XL 4.2 purchased new. I still have truck because its been such a great truck, I never felt like it was time to move on. It runs like new and I've taken care of it. I am writing this info for safety and only safety. I've been researching this issue. trying to solve problem. I took truck to qualified shop where mechanic is known to me and he was a little stumped. No codes, no check engine light. Can't solve the puzzle? So, I'm on top of the possibility of it happening. I really don't go anywhere w/ truck, to the store and back pretty much. So when its happens, I'm fast to go to neutral. I also feel like if I wanted to show somebody what I'm talking about, all they have to do is get in. I'm almost positive if I punch the gas peddle just a little, say to pass a slow driver, it'll go like hell. I have started thinking about my next truck. But no way I'm trading or selling this truck and passing the problem to someone else. So, I'm dealing with it and really hope my experience helps. I've read the story's on line. Because I've lived it, I can tell you its a bit terrifying. That's my story Thank You Jim Winn
Jun 17, 2021
WHEN MY TRUCK IS IN IDOL POSITION, THE TRUCK JUMPS AS THOUGH IT IS EITHER TRYING TO SHUT OFF OR TAKE OFF. I ACTUALLY HIT ANOTHER VEHICLE IN A DRIVE THROUGH WHILE SITTING IN IDOL POSITION.
Feb 05, 2020
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Nov 22, 2019
STATIONARY CAUGHT FIRE IN STORAGE GARAGE, DAMAGING, EQUIPMENT LAWN MOWERS,MOTORHOME,STRUCTURE.
Aug 06, 2018
+ 11 more complaints for this component
FUEL/PROPULSION SYSTEM
14 complaints
Just learned of recall.
Mar 09, 2025
I was driving my truck and it began vibrating; shortly thereafter it was running as if half the engine was working , with a loss of power. I pulled the fuel filter and there was trash all in the filter. I bought another filter and replaced it and ran the truck again and it was working fine. Shortly thereafter the same thing happened again, loss of power, running like half the engine was working and then stalled. After a few minutes it started up but ran terrible. I got it home. I pulled the fuel filter and it was loaded with trash again. I called the Ford dealer and spoke to a mechanic and he advised he has fixed numerous trucks like mine and the gas tank was deteriorating from the inside and clogging my fuel filter. He said there is a recall for the truck and that the fuel tank needs to be replaced. Please help me as this truck only has 75,000 miles and is like brand new, garage kept and well taken care of. Thank you for your time in this matter and I look forward to hearing from you soon.
Apr 26, 2022
MY 2002 F150 TRUCK DROPPED THE FUEL TANK ON 5/26/2017. MIRACULOUSLY, MY WIFE AND DAUGHTER WEREN'T KILLED. MY WIFE AND DAUGHTER WERE USING THE TRUCK, HELPING A FRIEND MOVE. LUCKILY, THEY JUST LEFT MCDONALDS RESTAURANT WHEN IT BROKE. THEY WERE ON A SIDE STREET AND WERE FORCED TO STAY WHERE THEY WERE. THE EASTPOINT FIRE-DEPARTMENT WERE CALLED ON SCENE DUE TO GASOLINE LEAKING OUT OF THE TANK INTO THE STREET. THEY STAYED WITH THE VEHICLE UNTIL AAA WAS CALLED. THEY TOWED THE TRUCK ON A FLATBED TRUCK AND DELIVERED IT TO MY GUYS AUTO REPAIR, GRATIOT, ROSEVILLE, MI. MY TRUCK HAD A RECALL ON IT FOR SAFETY STRAPS, WHICH WERE THE CAUSE BY BREAKING. I TRIED TO GET IT FIXED AT DORIAN FORD, CLINTON TWP.,MI. 2 YEARS PRIOR, BUT WAS GIVEN A 'RUNAROUND' BY DORIAN FORD, TELLING ME TO BRING IT IN FOR REPAIR IN 2 MONTHS TIME. I FORGOT WHEN THE 2 MONTHS WERE UP AND DORIAN FORD DIDN'T TRY TO CONTACT ME. I AM FORCED NOW TO PAY OVER 1500 DOLLARS TO REPAIR MY TRUCK, WHICH I AM THE ORIGINAL OWNER. I AM GRATEFUL BEYOND BELIEF THAT MY FAMILY OR I WEREN'T KILLED. PLEASE ADVISE ME ON WHAT I CAN DO IN LIGHT OF EVERYTHING IE...COMPENSATION FOR SAID REPAIR, ETC. THANK-YOU.
May 27, 2017
FUEL TANK STRAPS BROKE WHILE DRIVING STRAIGHT ON CITY STREETS PUTTING A HOLE IN THE TANK AND SPILLING OUT FUEL WHILE DRIVING. FORD HAD A RECALL ON THE SAME YEAR & MODEL OF VEHICLE, HOWEVER OURS WAS NOT RECALLED.
Mar 15, 2017
IN THE LESS THAN 2 YEARS WE HAVE OWNED THIS TRUCK, IT HAS BLOWN SPARK PLUGS 3 TIMES.
Dec 27, 2016
+ 9 more complaints for this component
WHEELS
9 complaints
The contact owns a 2002 Ford F-150. The contact stated while at a tire shop to have the tires rotated, the mechanic was unable to remove the tires due to the lug nuts being swollen. The manufacturer was made aware of the failure and suggested to the contact to call the NHTSA Hotline to report the failure. The approximate failure mileage was 100,000.
Feb 02, 2024
INVOLVED IN A ROLL OVER ACCIDENT CAUSED BY THE RIGHT FRONT TIRE (PURCHASED IN 5-13-2014) BFG 275/60R17 FROM DISCOUNT TIRES. TRUCK WAS TOTALED AND THE ONE PIECE OF TIRE WE HAVE DOES NOT HAVE THE DOT NUMBERS ON THEM. WHEN THE BLOW OUT OCCURRED I HIT SOFT SAND LOSING TRACTION CAUSING THE TRUCK TO ROLL 3 TIMES WHILE ON A MAIN ROAD. I WILL BE INCLUDING THREE PICTURES - ONE OF THE TIRE ON ITS RIM, ONE OF THE TRUCK AT THE TOW YARD AND ONE OF THE PIECE OF TIRE WE PICKED UP OFF THE ROAD UPON MY RELEASE FROM THE HOSPITAL. THE CHP OFFICER DID NOT SPEAK TO ANY WITNESSES AND I HEARD THE LADY WHO CALLED 911 TELL THE OFFICER I SUFFERED A BLOW OUT AND SHE POINTED IT OUT TO HIM - YET HE DOES NOT EVEN MENTION IT IN THE REPORT NOR THE NAMES OF ANY WITNESSES. MY INSURANCE COMPANY (AAA) CLAIMS UNLESS I FILE A COMPLAINT WITH THE TIRE MANUFACTURER THEY WILL FIND ME AT FAULT FOR NOT MAINTAINING CONTROL OF THE VEHICLE WHICH I FIND TO BE TOTALLY RIDICULOUS. I HANDLED A BLOW OUT IN A FORD EXPLORER ON A DRY FREEWAY PREVIOUSLY AND WAS ABLE TO CONTROL THE VEHICLE TO THE SHOULDER WITHOUT ANY SERIOUS DAMAGE OR INJURIES. DIFFERENT STORY WHEN YOU HIT SAND. I FEEL THE TIRE BLOWING OUT IS WHAT WAS THE CAUSE OF THE ACCIDENT.
Nov 08, 2015
TL*THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE TIRES WOULD CONSISTENTLY LOSE AIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE INDEPENDENT MECHANIC FOUND A CRACK IN THE REAR ALUMINUM WHEEL RIMS. THE MANUFACTURE WAS CONTACTED AND ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THE OWNER WOULD BE LIABLE FOR THE REPAIR COSTS. THE FAILURE AND CURRENT MILEAGES WERE 108,000. UPDATED 11/9/10 *CN UPDATED 11/16/10
Apr 20, 2010
MY 2002 FORD EXPLORER, AT APPROX. 62,000 MILES WAS MAKING A LOUD HUMMING NOISE COMING FROM THE REAR WHEELS WHEN YOU HIT THE GAS. I TOOK IT TO A GOODYEAR SERVICE CENTER & WAS TOLD THEY'VE SERVICED AT LEAST 6-7 OF THE 2002 EXPLORERS FOR THE SAME ISSUE- SOME WITH ONLY 30,000 MILES. THEY TOLD ME THAT IT WAS POOR DESIGN ON FORD'S PART OF THE WHEEL HUB ASSEMBLY? IT COST ME OVER $300 TO FIX THE DRIVER'S SIDE REAR WHEEL ASSEMBLY- THEY HAD TO REPLACE A ROTOR IN THE PROCESS BECAUSE WATER GOT IN WHERE THE SEAL BROKE AND RUSTED TO THE ROTOR AND HAD TO BE CUT OFF. THEY SAID THE SEAL IS BAD ON THE ASSEMBLY AND THE WHOLE WHEEL ASSEMBLY COMES APART. THEY SAVED PARTS TO SHOW ME & SAID IT'S A SAFETY ISSUE (REAR WHEEL COULD COME OFF). I'M VERY ANGRY- I'M NOW HEARING THE SAME HUMMING NOISE COMING FROM THE PASSENGER SIDE REAR WHEEL. I FOUND NUMEROUS COMPLAINTS ONLINE FOR THE SAME ISSUE, YET FORD HAS NOT HAD A RECALL?!? THIS IS A SAFETY ISSUE, AND IF ANYTHING HAPPENS TO MY CAR WITH MY DAUGHTER INSIDE, FORD WILL HAVE A HUGE LAWSUIT ON THEIR HANDS. I HAVE BEEN VERY DISSATISFIED WITH MY FORD EXPLORER. THE CAR HAS ALSO FAILED TO START INTERMITTENTLY SINCE IT WAS NEW. EACH OF THE 4-5 TIMES I HAVE TAKEN IT TO THE DEALER, I AM TOLD THEY CAN'T RECREATE THE ISSUE AND THAT FORD HAS SERVICE GUIDELINES AND THEY CANNOT TEAR MY CAR APART TO FIGURE OUT WHAT THE PROBLEM IS. I HAD ANOTHER ELECTRICAL ISSUE WHERE FOR OVER A YEAR I'D BE DRIVING DOWN THE ROAD AND THE "DOOR AJAR" LIGHT WOULD SUDDENLY GO ON & THE INTERIOR LIGHTS AND BUZZERS WOULD SOUND. NUMEROUS TRIPS TO THE DEALER, AND THEY COULD NEVER RECREATE. FINALLY IT GOT TO THE POINT WHERE IT WAS SO BAD THAT THEY FINALLY HEARD WHAT I WAS TALKING ABOUT & REPLACED SOME REAR HATCH LOCK. IT SEEMED OK....UNTIL A WEEK LATER WHEN IT HAPPENED AGAIN. IT STILL DOES IT INTERMITTENTLY, BUT I AM SO SICK OF TAKING IT IN FOR THE SAME ISSUE. THEN I THINK THE TRANSMISSION HAS BEEN GOING AS WELL- IT STICKS WHEN YOU TRY TO PUT THE CAR IN REVERSE. *NM
Aug 08, 2005
DRIVING DOWN HWY 35W SOUTH BOUND BY LAKEVILLE, MINNESOTA. I HEARD SLIGHT GRINDING NOISE FROM FRONT END. I BRAKED AND SLOWED DOWN AND TOOK IMMEDIATE EXIT FROM FREE WAY ON EXIT RAMP. WHILE I ENTERED EXIT RAMP THEN FRONT END OF MY 2002 FORD F150 FX4 DROPPED TO THE PAVEMENT AND TIRE BLEW. UPON INSPECTION THE FACTORY ALUMINUM RIM HAD SPLIT IN TWO CAUSING THE TIRE TO BLOW. *JB
Sep 16, 2004
+ 4 more complaints for this component
ELECTRICAL SYSTEM,VISIBILITY
8 complaints
I HAVE HAD THE 02' F150 SINCE DECEMBER 07' AND HAVE HAD MAJOR PROBLEMS WITH THE WINDSHIELD LEAKING. I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH IN THE 97' TO 03' F150 MODELS VIA FORD FORUMS AND OTHER INTERNET SITES AS WELL AS THE LOCAL FORD DEALER REPAIR SHOP WHO WORKED ON MY TRUCK. THIS LEAK SHORTS OUT THE FUSE PANEL IN THE CAB THAT CAUSES THE LOSS OF POWER TO EQUIPMENT INCLUDING THE WINDSHIELD WIPERS WHICH IS A SAFETY ISSUE WHEN DRIVING IN INCLEMENT WEATHER. THE LEAK ALSO TENDS TO SHORT OUT THE INSTRUMENT PANEL CAUSING THE COMPUTER TO BE UNABLE TO READ WHAT GEAR THE TRUCK IS IN. THIS CAUSES THE TRUCK TO NOT START AND EVEN SHUT DOWN WHILE DRIVING WHICH AGAIN IS A SAFETY ISSUE WHILE DRIVING IN ANY CONDITION. THIS LEAK COST ME $1500 DOLLARS IN REPAIRS DUE TO DAMAGE TO THE STARTER, RELAY, ALTERNATOR, COMPUTER, FUSE PANEL, AND HAVING TO REPLACING THE WINDSHIELD. I WAS TOLD BY FORD THAT THIS LEAK WAS NOT A SAFETY ISSUE AND HAVE ONLY ISSUED A SPECIAL SERVICE BULLETIN! I CAN NOT UNDERSTAND HOW THE WINDSHIELD LEAK IS NOT A SAFETY ISSUE YET A RECALL CAN BE ISSUED FOR FADING PAINT? *TR
Aug 07, 2008
I HAVE HAD THE 02' F150 JUST OVER ONE YEAR AND HAVE HAD PROBLEMS WITH THE WINDSHIELD LEAKING INTO THE CAB. I HAVE FOUND THAT THIS IS A COMMON PROBLEM IN THE 97' TO 03' F150 MODEL VIA FORD FORUMS AND OTHER INTERNET GROUPS. THIS LEAK SHORTS OUT THE FUSE PANEL CAUSING THE LOSS IN POWER IN VARIOUS EQUIPMENT INCLUDING THE WINDSHIELD WIPERS. THIS SHORT HAS ALSO CAUSED THE INSTRUMENT PANEL TO FAIL CAUSING THE COMPUTER TO NOT READ WHAT GEAR THE TRUCK IS IN WHICH HAS CAUSED THE TRUCK NOT TO START OR STOP RUNNING WHILE THE TRUCK IS IN OPERATION. THE ONLY WAY THE FIX THE PROBLEM IS TO HAVE THE WINDSHIELD REMOVED AND RESEALED AS WELL AS REPLACING THE FUSE PANEL REPLACED. OTHERS AS WELL AS I HAVE HAD TO HAVE OTHER REPAIRS MADE DUE TO THE LEAK INCLUDING THE INSTRUMENT PANEL, STARTER, RELAY, ALTERNATOR, AND THE IGNITION SENSOR. I HAVE HAD TO MAKE THESE REPAIRS OUT OF POCKET AS NO MANUFACTURE RECALL HAS BEEN ISSUED, ONLY A SPECIAL SERVICE BULLETIN. FORD HAS BEEN CONTACTED ABOUT THIS ISSUE BUT HAS STATED THAT IT IS NOT A SAFETY ISSUE. *TR
Mar 28, 2008
2002 F150 SUPERCREW LEAKY WINDSHIELD CAUSING ELECTRICAL PARTS TO GO ON AND OFF. I WISH FORD WOULD FIX THIS PROBLEM IM AFRAID TO TAKE THE FAMILY IN IT IN FEAR OF AN ELECTRICAL FIRE. *TR
Mar 19, 2008
VEHICLE DASH LIGHTS WOULD STAY ON WHEN VEHICLE OFF. DOOR LOCKS WOULD LOCK AND UNLOCK BY THEMSELVES WHILE DRIVING. AND WHILE THE TRUCK WAS OFF. VEHICLE WOULD BE COMPLETELY DEAD WHEN GO TO START. AFTER REPLACING WITH A NEW BATTERY, TRUCK WOULD NOT START. HAD A TOW TRUCK COME AND WHEN HE TRIED TO START IT, IT STARTED RIGHT UP. AFTER HE SHUT OFF, IT WAS COMPLETELY DEAD WOULD NOT START. TOOK TRUCK TO GARAGE. IT TOOK MECHANICS 5 HOURS TO FIND THE PROBLEM. AFTER CHECKING ALL THE RELAYS AND FUSE BOXES, ETC. IT ENDED UP TO BE THE FUSEBOX UNDER THE DASH. THE FUSEBOX WAS CORRODED AND DETERIORATING DUE TO WATER DAMAGE, WHICH WAS CAUSING THE ELECTRICAL PROBLEMS. THE MECHANIC SAID THERE WAS SOME TYPE OF LEAK FROM THE WINDSHIELD CAUSING WATER TO ENTER THE FUSEBOX. THUS CAUSING THE FUSEBOX DAMAGE. THE MECHANICS REPLACED THE FUSEBOX AND A RELAY. I DO HAVE THE OLD ONE THAT WAS DAMAGED. HE SAID THE WINDSHIELD NEEDS TO BE TAKEN OUT TO BE RESEALED ON REINSTALLING. WHICH NEEDS TO BE DONE YET. HE SAID I WAS LUCKY NOT TO HAVE ANY MAJOR PROBLEMS WHILE DRIVING OR SHORTING WHICH COULD LEAD TO A FIRE PROBLEM. *TR
Feb 28, 2008
I RECEIVE STORM DAMAGES TO MY VEHICLE. DURING THE PROCESS OF REPAIRING THE VEHICLE WE SUSTAIN INJURIES FROM THE WINDSHIELD FIBERS AND GLASS, IN THE VENTS WHICH THE REPAIR SHOP SAID THAT THE GLASS IS IMPOSSIBLE TO REMOVE. THE TRUCK HAS A DEFECT IN THE HEAT CONTROL AND THE RADIO PANEL GET EXTREMELY HOT. WE INHALE THE FIBER FROM THE GLASS , IT GOT IN OUR EYES, STINGING AND ITCHING, ETC. I WAS TOLD THAT THIS MAY BE A PRODUCT PROBLEM. *NM
Jul 24, 2006
+ 3 more complaints for this component
EQUIPMENT
7 complaints
I HAVE HAD 5 FORD VEHICLES THAT ONE OF THE SPARK PLUGS HAS BLOWN THROUGH THE HEAD OF EACH VEHICLE. 1 F-150,2 F-250, 2 EXPEDITIONS, NO WARNING IN ADVANCE IT JUST MAKES A LOUD BANG AND YOUR DISABLED. $ 3,800 TO FIX EACH ONE. I REALLY NEED TO KNOW IF ANYTHING CAN BE DONE BECAUSE I HAVE 6 MORE VEHICLES THAT THIS COULD HAPPEN TO. PLEASE RESPOND.
Jun 27, 2005
COMPLAINT REGARDING THE CERTIFICATION LABEL FOR 2002 FORD F150.***TRANSFERRED TO OVSC***. *MR THE CERTIFICATION LABEL WAS LOCATED ON THE LEADING EDGE OF THE HALF DOOR ON THE DRIVERS SIDE, HOWEVER THE CONSUMERS SON HAD AN ACCIDENT WITH THE VEHICLE AND THE DOOR HAD TO BE REPLACED AND SINCE THEN THE CONSUMER HAS BEEN HAVING DIFFICULTY GETTING A DUPLICATE CERTIFICATION LABEL. *JB
Apr 12, 2005
I HAVE A 2002 FORD F-150 LIGHTNING 5.4 MOTOR AT A STOP LIGHT IT BLEW THE #2 SPARK PLUG OUT OF THE HEAD.*AK
Jan 14, 2004
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE CHAISE ON THE VEHICLE. ALSO STATED THAT DEALER WAS CONTACTED AND HAS AGREE THAT THERE IS A PROBLEM WITH THE VEHICLE BUT WONT TAKE IT IN UNTIL AFTER JANUARY THE 2ND. TS
Dec 27, 2002
CONSUMER STATES THAT IT TOOK NATIONAL BUS AND SALES THREE MONTHS AFTER THE FIRST DELIVERY TO GET THE WHEELCHAIR FLOOR TIE DOWNS TO PASS INSPECTION, REAR HEATER WAS IN THE WRONG PLACE FOR ONE OF THE VANS AND THE TIE DOWNS WERE OF THE WRONG TYPE, CONSUMER ALSO STATES THAT A NEW TRACK WAS INSTALLED, HOWEVER IT WAS NOT RECESSED. *SLC
Jun 10, 2002
+ 2 more complaints for this component
LATCHES/LOCKS/LINKAGES
6 complaints
The contact owns a 2002 Ford F-150. The contact stated that the rear driver's side and rear passenger's side doors failed to open from inside or outside the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced due to the failure. The failure mileage was 70,000.
Nov 27, 2023
The contact owns a 2002 Ford F-150. The contact stated while opening the driver’s side rear door, the door failed to unlatch. The contact also attempted to open the passenger’s side rear door; however, the door would not unlatch. The vehicle was taken to an independent mechanic and the contact was informed that the wiring harness in the doors needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.
Feb 09, 2023
TL*THE CONTACT OWNS A 2002 FORD F150. SHE STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCK WOULD NOT FUNCTION CORRECTLY. SHE HAD TO USE A SCREWDRIVER TO OPEN AND CLOSE THE DOOR. THE NECESSARY REPAIRS WERE MADE TO THE VEHICLE BY THE DEALER. LATER, THE REAR PASSENGER SIDE DOOR LOCK WOULD NOT FUNCTION AND THE LATCH AND LOCKING MECHANISM WOULD NOT OPERATE NORMALLY. NO REPAIRS WERE MADE TO DATE TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 50,000.
Jan 05, 2010
THE LIFTGATE MOLDING DEVELOPED A CRACK SEVERAL INCHES LONG AFTER OWNING THE VEHICLE FOR 2 1/2 YEARS WITH ROUGHLY 55,000 MILES. A RECALL NOTICE WAS RECEIVED DEALING WITH THE LIFT GATE WINDOW,BUT, THE RECALL DIDN'T INCLUDE THE CRACKED MOLDING. I HAVE NOTICED MANY EXPLORERS WITH THIS SAME ISSUE. I ADDRESSED THIS ISSUE WHEN I TOOK THE VEHICLE IN TO HAVE THE RECALL WORK COMPLETED, BUT MY FORD DEALERSHIP WAS NOT WILLING TO FIX THE LIFT GATE UNTIL I AGREED TO HAVE THEM PERFORM OTHER VEHICLE MAINTENANCE TO THE TUNE OF OVER $400. I FEEL THIS IS MORE OF A FORM OF BLACKMAIL THAN KINDNESS. I FEEL THIS LIFT GATE IS A FAULTY PRODUCT AND I SHOULDN'T HAVE HAD TO PAY THE "EXTRA" MONEY TO HAVE THE GATE MOLDING FIXED. I DO BELIEVE THE RECALL ON THE LIFT GATE WINDOW AND THE FAULTY MOLDING ARE CONNECTED. AFTER THE RECALL WINDOW WAS REPAIRED AND BEFORE THE MOLDING WAS REPLACED, THERE WAS A CONSTENT RATTLE DUE TO THE CRACKED MOLDING. *AK
Feb 02, 2005
WHEN USING THE AUTOMATIC DOOR LOCKING MECHANISM THE PART PINCHED THE SKIN OF THE DRIVER'S ARM. *AK
Jun 09, 2004
+ 1 more complaint for this component
EXTERIOR LIGHTING
6 complaints
TRUCK WAS PURCHASED AS USED IN OCT, 2016, SO WE HAVE NO KNOWLEDGE OF PREVIOUS DRIVER'S HABITS OR PROBLEMS. EVERYTHING SEEMED TO WORK FINE. PRIMARY DRIVER IS 5 FEET TALL AND MOVED THE STEERING WHEEL DOWN TO MAKE A MORE COMFORTABLE DRIVING POSITION. LATE DEC, 2016, EARLY JAN, 2017 WHILE PARKED, WE DISCOVERED THE BRAKE LIGHTS AND ONE TURN SIGNAL LIGHT NO LONGER WORKED..THE HIGH MOUNT BRAKE LIGHT WAS A BAD BULB, BUT WHEN A CHECK OF FUSES AND BULBS FOR THE OTHER LIGHTS WERE FOUND TO BE OK, WE DECIDED THE BRAKE LIGHT SWITCH WAS BAD. WRONG ! MORE RESEARCH POINTED THE PROBLEM TO THE MULTI FUNCTION/COMBINATION SWITCH OR ITS CONNECTIONS, ACTUAL PROBLEM WAS THE CONNECTIONS ON THE MFS. NUMEROUS REFERRALS TO THIS PROBLEM FOR MANY FORD YEAR MODELS ARE POSTED ON THE INTERNET AS WELL AS SEVERAL VIDEOS ON YOUTUBE.COM. INSPECTION REVEALED THAT SEVERAL WIRES GOING TO THE MFS HAD PULLED OUT OF THE CONNECTOR WHEN THE STEERING WHEEL WAS LOWERED. CONNECTOR WAS DAMAGED BY THIS ACTION. WIRE CABLE GOING TO THE MFS IS FIXED SOLID TO THE STEERING COLUMN, AND THERE IS NOT ENOUGH SLACK IN THE WIRES TO ALLOW THE STEERING WHEEL TO BE LOWERED ALL THE WAY WITHOUT CAUSING THE PULLED WIRES AND DAMAGED CONNECTOR. PROBLEM WAS REPAIRED BY AN INDEPENDENT REPAIR SHOP AT OWNERS EXPENSE SINCE THE TRUCK WAS HAZARDOUS, UNSAFE, AND ILLEGAL TO DRIVE WITH NO BRAKE LIGHTS AND PARTIAL TURN SIGNALS. DRIVING WITHOUT THESE LIGHTS, ESPECIALLY IN NE OHIO IN THE WINTER SNOW STORMS - I DON'T THINK SO !! COST OF REPAIRS:SEE FORWARDED INVOICE. IT APPEARS THE PROBLEM WAS BUILT INTO THE TRUCK FROM THE BEGINNING AND FORD SHOULD BE RESPONSIBLE FOR THE REPAIRS AS WELL AS RECALLING ALL VEHICLES WITH THIS PROBLEM. IT SHOULD BE NOTED THAT THE REPLACEMENT FORD CABLE PART XL1Z-14A320-AA COMES WITH LONGER LEADS TO AVOID THE PROBLEM, SO FORD IS CERTAINLY AWARE OF THIS FAILURE BUT HAS DONE NOTHING ABOUT IT !!
Jan 31, 2017
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR LIGHTS BECAME INOPERABLE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,505.
Nov 12, 2014
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT STATED THAT THE BRAKE LIGHT AND DIRECTIONAL SIGNALS FAILED. THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ADVISED THE CONTACT THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000.
Apr 27, 2012
THE 2002 FORD F-150 HEADLIGHT SWITCH BREAKS UPON TURNING ON HEADLIGHTS. IT HAS NOT CAUSED ME TO WRECK, HOWEVER IT IS A PROBLEM WITH TURNING LIGHTS ON AT NIGHT, FOG, OR RAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED. I ORDERED IT FROM PERRY FORD OF POWAY CALIFORNIA, BUT THE HEADLIGHT SWITCH IS ON BACK ORDER. THAT IS TELLING ME THAT ALOT OF PEOPLE NOT JUST MY SELF, ARE HAVING THE SAME PROBLEM. THIS SHOULD BE A SAFETY RECALL.*AK
Jul 24, 2004
WHILE DRIVING AT ANY SPEED HEADLIGHTS, HAZARD LIGHTS, AND TURN SIGNALS DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT ANOTHER MULTI-FUNCTION SWITCH WAS NEEDED. THIS WILL BE THE SECOND SWITCH TO BE INSTALLED. *AK
Jan 30, 2004
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
5 complaints
I WAS DRIVING IN THE URBAN STREET AND I SUDDENLY HEAR A NOISE COMING FROM THE ENGINE COMPARTMENT, LIKE SOMETHING IS LEAKING FROM THE ENGINE. SO I HAD IT TOWED TO MY HOUSE WHICH IS AROUND 2 KMS AWAY. WE DISCOVERED THAT ONE OF THE SPARK PLUG JUST PULL OUT OF THE ENGINE AND IT WAS THE ONE THAT WAS MAKING THE NOICE AND NO POWER. I BROUGHT IT TO MY FRIEND WHJO IS A MECHANIC AND HE DISCOVERED THAT THE TREAD IS DAMAGED AND HE CANNOT INSERT THE PLUG ANYMORE. I BOUGHT IT USED ON MARCH 2008. *TR
Sep 05, 2010
ON APRIL 17, I NOTICED A WHISTLING SOUND COMING FROM THE ENGINE, BUT COULD NOT FIND THE SOURCE OF THE SOUND, AND THOUGHT IT WAS A VACUUM LINE LEAK. I STARTED THE TRUCK ON THE MORNING OF APRIL 14 AND I HEARD A LOUD POPPING SOUND FOLLOWED BY A SMALL BLACK CLOUD, UPON EXAMINING UNDER THE HOOD, I FOUND THE #3 SPARK PLUG ON THE PASSENGER SIDE HAD BLOWN OUT OF THE HOLE AND THE COIL HAD BEEN BLOWN OFF WITH IT, BREAKING THE PLASTIC THAT HAD A STEEL INSERT THAT WAS SCREWED DOWN TO THE BLOCK. I TRIED TO REPLACE THE SPARK PLUG, BUT COULD NOT GET IT STARTED IN TO THE THREADS ON THE HEAD. I FOUND OUT THAT O'REILY'S SELLS A CYLINDER HEAD REPAIR KIT # 42025 SPECIFICALLY FOR THIS PROBLEM, IT HAD A INSERT THAT YOU SCREWED INTO THE HEAD AND IT WAS THREADED ON THE INSIDE TO ACCEPT A EXTENDED LENGTH SPARK PLUG THAT WAS INCLUDED IN THE KIT, I TRIED THIS KIT @ $64 DOLLARS PLUS THE NEW COIL @ $43, UPON COMPLETING THE WORK WITH THE KIT AND THE NEW COIL INSTALLED, I STARTED THE TRUCK AND STILL HAD THE SAME WHISTLING PROBLEM AND WAS LOSING COMPRESSION, I CONTACTED A LOCAL MECHANIC, AND FOUND OUT FROM HIM THAT THIS IS A VERY COMMON PROBLEM AND HE SEE THIS SAME PROBLEM ONCE EVERY TWO WEEKS OR SO, I TOOK THE TRUCK TO HIM AND HE WORKED ON IT FOR APPROX. 6 HOURS AND HAS THE PROBLEM FIXED, HOWEVER, HE SAID HE COULDN'T PROMISE THAT THIS IS NOT GOING TO HAPPEN AGAIN, TO THE SAME PLUG OR OTHERS. IF FORD KNOWS THERE IS A PROBLEM WHY WON'T ANYBODY MAKE THEM FIX IT AND MAKE IT RIGHT FOR THE LITTLE GUY (CONSUMERS?) *TR
Apr 21, 2010
I OWN A 2002 FORD F150 WITH THE TRITON 5.4L V-8. I HAVE HAD SPARK PLUGS EJECT FROM 3 DIFFERENT CYLINDERS NOW AND FORD CLAIMS IT IS NOT A RECALL ISSUE. THIS PROBLEM HAS BEEN NOTED ON MANY OF THE FORD VEHICLES WITH THE TRITON 5.4 V-8. WHEN THE SPARK PLUG IS EJECTED FUEL VAPOR CAN LEAK INTO THE ENGINE COMPARTMENT AND POSSIBLY CAUSE A FIRE. I HAVE NOT HAD THAT PROBLEM BUT I AM FRUSTRATED WITH FORD'S UNWILLINGNESS TO COVER A KNOWN PROBLEM WITH THEIR DESIGN. *TR
Jul 15, 2009
WHILE DRIVING AT 45 MPH ON LEVEL SURFACE THE #5 SPARK PLUG WAS EJECTED FROM IT'S HOLE DAMAGING THE COIL OVER PLUG CAUSING ARCING FROM THE COIL TO THE ENGINE. THE VEHICLE IMMEDIATELY SLOWED DRAMATICALLY AND THE SMELL OF GASOLINE WAS APPARENT. LUCKILY THERE WAS VERY LIGHT TRAFFIC AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUTDOWN THE ENGINE. I IDENTIFIED THE PROBLEM AND HAVING SOME MECHANICAL TRAINING KNEW ENOUGH TO DISCONNECT THE FUEL INJECTOR WIRE FOR THE #5 CYLINDER. THIS WAS THE ONLY WAY I COULD SAFELY MOVE THE VEHICLE. HAD I NOT KNOWN WHAT TO DO, AN ENGINE COMPARTMENT EXPLOSION WOULD HAVE EASILY RESULTED. *TR
Feb 03, 2009
EXCESSIVE EXHAUST SMOKE. POOR PERFORMANCE.
Jan 15, 2004
ELECTRICAL SYSTEM,STRUCTURE
5 complaints
FORD MOTOR COMPANYMAIN TOPIC: VEHICLE SERVICE ISSUES YOUR INQUIRY: I HAVE A 02 FORD F150 SUPERCREW WITH A MAJOR PROBLEM THE WINDSHIELD LEAKS ON THE DRIVERSIDE WHEN IT RANS INTO THE GEM MODULE CAUSE THE TRUCK TO BE HARD TO START AND THE GAUGES AND SERVICES LIGHTS TO STAY ON THE SEATBELT BELL TO RING ALL THE TIME > I CONTACTED DICK MASHETER FORD AND TOLD THEM WHAT WAS GOING ON WITH THE TRUCK ANDTHEY TOLD ME IT IS COMMON WITH THAT YEAR TRUCK FORF THE WINDSHIELD TO LEAK ONTO THE GEM MODULE OWNER: YESVEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 94000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YESDEALER NAME: DICK MASHETER FORD OWNER FIRST NAME: [XXX] OWNER LAST NAME: [XXX] OWNER EMAIL ADDRESS: [XXX] OWNER ADDRESS1: 2761 GOSLING WAY CITY: COLUMBUSSTATE: OHZIPPOSTAL: [XXX]: UNITED STATESDAY PHONE: [XXX] CLIENT > THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK 03/19/10 I HAVE BEEN ONT HE FORD FORUM AND HAVE SEEN ALOT OF OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THE GEM MODULE GETTING WET WHEN IT RAINS > > I FEEL THAT FORD SHOULD DO A RECALL ON THIS ISSUE TO TAKE CARE OF THE PROBLEM I HAVE ALSO TALKED TO DICK MASHETER FORD ON HAMILTON RD IN COLUMBUS, OH AND THEY HAVE TOLD ME THAT IT IS THE GEM MODULE CAUSING THE PROBLEMS WHEN IT RAINS AND IT HAS BEEN HAPPENING WITH FORD F150 TRUCKS FROM THE YEAR '97 ON UP. IT SEEMS THAT FORD IS DOING RECALLS FOR EVERYTHING ELSE WHY NOT THE PROBLEM WITH THE WINDSHIELD LEAKING HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-F-150/TAA9DVMDG7RO706EI/P3#LASTPOST THIS IS THE WEBSITE THAT I FOUND THAT OTHER FORD TRUCK OWNERS ARE HAVING THE SAME PROBLEM AND IT IS COSTING THEM ALOT OF MONEY TO GET THE PROBLEM REPAIRED AT THEIR EXPENSE. > > FROM: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 02, 2010
MY VEHICLE HAS A WATER LEAK THAT IS GETTING THE GEM MODULE WET AND THIS HAS RESULTED IN THE WIPERS FAILING, THE POWER WINDOWS TO FAIL, THE HEATER FAN STAYS ON AFTER THE KEY IS REMOVED FROM THE IGNITION, AND THE ENGINE RUNS VERY ROUGH AND STALLS RESULTING IN ME LOSING THE POWER STEERING AND PUTTING THE VEHICLE IN A DITCH, THE WIPERS STOPPED WORKING DURING A RECENT HEAVY RAIN AND I HAD TO PULL ONTO THE SIDE OF THE INTERSTATE FOR OVER 30 MINUTES. FORD CUSTOMER SERVICE CLAIMS THEY NEVER HEARD OF THE PROBLEM BUT I FOUND OUT THEY ISSUED A TECHNICAL SERVICE BULLETIN 98-9-13 TO THE DEALERS ABOUT THIS AND ALSO FORD SPECIAL MESSAGE #15773 FOR THIS PROBLEM. THE DEALER WANTS OVER $1,100.00 TO FIX .THIS PROBLEM IS IN 1997-2002 FORD F150 AND EXPEDITIONS. I FEEL THAT THE LOSS OF WIPERS AND SUDDEN LOSS OF POWER STEERING AND POWER BRAKES IS A BIGGER SAFETY HAZARD THAN THE CURRENT RECALL ON THE CRUISE CONTROL. *TR
Apr 19, 2008
POSSIBLE WINDSHIELD LEAKAGE CAUSING EXTREME RANDOM ELECTRICAL FAILURE. TRUCK WON'T START IF RAINING. TRUCK SHUTS OFF DURING OPERATION. PARTICULARLY HAZARDOUS DURING HIGHWAY OPERATION. ELECTRICAL OPERATIONS OCCUR WITHOUT WARNING, WITH OR WITHOUT KEYS IN IGNITION. *JB
Sep 10, 2007
WATER INTRUSION FROM LEAKING WINDSHIELD CAUSED GEM MODULE /FUSE BLOCK CORROSION. WINDSHIELD WIPERS INOPERABLE AND ELECTRIC WINDOWS INOPERABLE WITH NO INTERIOR LIGHTS WORKING. *JB
Jan 23, 2007
ELECTRICAL SYSTEM FAILED DUE TO WATER LEAKING FROM FAULTY WINDSHIELD INSTALLATION. *JB
Nov 02, 2005
ELECTRICAL SYSTEM,ENGINE
4 complaints
TL* THE CONTACT OWNED A 2002 FORD F-150. AFTER THE CONTACT TURNED OFF AND EXITED THE VEHICLE, HE WAS ALERTED BY A PASSERBY THAT THERE WERE FLAMES UNDER THE HOOD. THE FLAMES WERE NEAR THE DRIVER'S SIDE OF THE ENGINE COMPARTMENT NEAR THE BRAKE SYSTEM. A FIRE INSPECTOR EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED BY THE FIRE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA ACTION NUMBERS: EA05005 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND DP05005 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBERS: 06E056000 (FUEL SYSTEM, GASOLINE) AND 05V388000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Jan 22, 2019
VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR 5 HOURS. ALMOST BURNT MY BUILDING DOWN.
Apr 13, 2016
SPARK PLUG BLEW OUT OF ENGINE. THIS IS THE SECOND TIME IN A YEAR ON TWO DIFFERENT PLUGS. THESE ARE THE ORIGINAL PLUGS. *TR
Aug 15, 2013
MY 2002 FORD F150 XLT SUP CAB 4WD V8 HAS BEEN ACTING UP FOR A MONTH OR SO IT STARTED BY ACTING LIKE IT HAD A DEAD BATTERY BUT THAT WASN'T IT WE USED 2 NEW BATTERY'S IN IT SO THE LOCAL MECHANIC SHOP SHOWED US HOW TO REMOVE THE HOT POST HAVE THE TRUCK TURNED ON BUT NOT CRANKED AND WHEN YOU REPLACE THE HOT POST WATCH FOR THE RPM TO RACE TO THE HIGHEST THEN BACK DOWN TO 0 THEN CRANK IT THIS IS A TWO MAN JOB BY THE WAY AND IT WORKED THEN IT JUST STOPPED NEEDING TO BE DONE AND HAS BEEN RUNNING FINE I DROVE IT ON TUESDAY NO PROBLEMS AND TODAY FRIDAY SOMEONE CAME INSIDE AND TOLD ME THE TRUCK WAS CRANKING ON ITS OWN I HAD THE ONLY SET OF KEYS IN MY POCKET SO I THOUGHT IMPOSSIBLE WELL I WENT TO CHECK AND SURE ENOUGH IT WAS TRYING TO START ON ITS OWN I GOT INTO THE TRUCK AND TRIED TO CRANK IT BUT IT WOULDN'T START ON MY 3RD TRY IT TURNED OVER BUT SOUNDED LIKE THE STARTER WAS BANGING INTO SOMETHING AND NOW THAT I HAVE READ MULTIPLE CASES WHERE PEOPLES TRUCK HAS CAUGHT ON FIRE WHILE NO ONE WAS IN IT AND IT HAD NOT BEEN DRIVEN IN A FEW DAYS I WONDER IF THERE TRUCK HAD TRIED TO START ON ITS OWN AND THEY JUST DIDN'T KNOW IT IM GOING TO CALL FORD MOTOR COMPANY TOMORROW BUT THE PEOPLE WHOSE TRUCKS CAUGHT ON FIRE GOT NO HELP FROM THEM IM HOPING THEY WILL HELP ME BEFORE MY TRUCK CATCHES ON FIRE ITS UNDRIVEABLE AT THIS POINT BUT A FIRE WOULD NOT ONLY DESTROY ANY CHANCE OF FIXING IT BUT THE DAMAGE THE TRUCK COULD CAUSE TO OTHER THINGS OR PEOPLE AROUND IT WOULD BE IRREVERSIBLE HAS ANYONE ELSE HAD THERE TRUCK TO CRANK WITHOUT A PERSON OR KEY NEAR IT ? HERE'S HOPING FORD MOTOR COMPANY CARES ABOUT THERE CUSTOMERS. *TR
Feb 15, 2013
SERVICE BRAKES
4 complaints
PARKING BRAKE DOES NOT WORK AT ALL. CABLES AND ACTUATOR ARE WORKING PROPERLY AND ALSO THE PARKING BRAKE SHOES ARE STILL IN GOOD CONDITION. STILL DOES NOT HOLD TRUCK
Jul 15, 2018
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE ORIGINATED AT THE BRAKE BOOSTER AREA AND SPREAD TO THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 193,000. UPDATED 9/18/14*CN UPDATED 2/3/2015 *JS
Jul 14, 2014
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED THE PEDAL WOULD ABNORMALLY RELEASE INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 161,000. ....UPDATED 10/11/12 *BF
Aug 23, 2012
I WAS DRIVING ABOUT 35 MPH AND WAS COMING UP ON A STOPLIGHT. APPLIED THE BRAKE AND MY BRAKES FAILED CAUSING ME TO RUN THE REDLIGHT. PULLED OFF TO SIDE OF THE ROAD . THE TRUCK WAS LEAKING BRAKE FLUID AT THE MID FRAME ON THE PASSENGER SIDE. LUCKY TO NOT HAVE HAD AN ACCIDENT OR KILL SOMEONE. *TR
Aug 06, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
SPARK PLUG BLEW OUT OF PLUG HOLE, STRIPPING THREADS OF INTAKE CYLINDER HEAD. PLUG WAS FOUND LAYING BETWEEN VALVE COVER AND INTAKE MANIFOLD. *TR
Nov 17, 2011
2002 FORD F-150, 4.6 TRITON ENGINE KEEPS BLOWING THE SPARK PLUGS OUT OF THE HEADS. *TR
May 31, 2011
ON THURS. 12-07, I WAS DRIVING 40 MPH WHEN I HEARD A LOUD POP, THE TRUCK WAS RUNNING ROUGH AND LOUD. I PULLED OVER, IT BLEW A SPARK PLUG(#4). TOWED IT TO THE DEALERSHIP, WAS TOLD THE HEAD WOULD BE REPLACED, THEN WHEN I RETURNED FOR THE TRUCK WAS TOLD THEY WOULD ONLY REPAIR THE HOLE WITH A HELICOIL, WHICH I FOUND A SERVICE BULLETIN #0214 THAT STATES ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/ OR OIL FROM THE CYLINDER HEAD GASKET AREA. THE DEALERSHIP SEEMS TO THINK THIS IS TRIVIAL, AND REFUSES TO REPLACE THE HEAD UNDER WARRANTY. TRUCK IS AN '02 F-150 LIGHTNING. 5.4 MOTOR. *NM
Dec 12, 2006
SPARK PLUG SELF LAUNCHING FROM FORD F150 5.4 L ENGINE
Feb 11, 2003
SEATS
4 complaints
THE PASSENGER SEAT BROKE IN MAY 06, BACK OF SEAT WOULD COLLAPSE ON SEAT. TOOK TRUCK TO AUTO SHOP AND WAS TOLD "SEAT/ BACK BAR"? WAS BROKEN. ON 07/08/06 DRIVER SIDE SEAT BROKE, SAME TYPE OF BREAK, BACK OF SEAT LEANS FORWARD ONTO SEAT, WILL NOT CATCH. *JB
Jul 09, 2006
UPON ACCELERATION OR DECELERATION, THE DRIVERS' SEAT BACK MOVED BACK AND FORTH. *JB
Apr 08, 2003
VEHICLE WAS PARKED OUTSIDE AND CONSUMER SMELLED SMOKE COMING FROM UNDERNEATH DRIVER'S POWER ADJUSTING SEAT. DEALERSHIP WAS AWARE OF PROBLEM. *AKCONSUMER HAD VEHICLE ONLY EIGHT DAYS. CONSUMER WENT ON A TRIP WHICH WAS ONLY 50 MILES OUT OF THE WAY. CONSUMER PARKED VEHICLE AND TWO HOURS LATER CAME BACK TO FIND VEHICLE ON FIRE. *JG
Jun 20, 2002
MY COMPANY PURCHASED THIS TRUCK FOR ME TO WORK IN \ WITH TO PERFORM MY JOB. THE SEAT IS TOO HIGH. MY EYES ARE LEVEL WITH THE TOP OF THE WINDSHIELD AND IT'S IRATAITING TO LOOK THUR THE COLORED PART IN THE TOP PART OF THE WINDSHIELD. SEATING THIS HIGH UP ALSO CAUSES THE REAR VIEW MIRROR TO BLOCK MY VISION IN THIS DITECTION. I CHECKED INTO GETTING A POWER SEAT BUT IT DOES NOT GO ANY LOWER. THE DEALER SAYS IS HE CHECKING THIS OUT. I ALSO HAVE TWO OTHER EMPLOYEES WITH THIS SAME PROBLEM. WE CHECKED THE SEATS IN THE 2001 AND 2000 TRUCKS AND FOUND THAT THE HIGH SEATS STARTED IN 2001. THE SEATS IN THE 2000 TRUCK WERE JUST RIGHT. NEED SOME HELP WITH THIS OR IS IT JUST US? THANK YOU. *AK
Jan 13, 2002
VEHICLE SPEED CONTROL,SERVICE BRAKES
3 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING 55 MPH, THE CRUISE CONTROL FAILED TO OPERATE AND THE CROSS CONTROL WENT INTO A LOCKED POSITION. THE CONTACT ATTEMPTED TO BRAKE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO SLOW DOWN THE VEHICLE. WHEN THE VEHICLE FINALLY STOPPED, THE CONTACT DISCONNECTED THE CRUISE CONTROL CABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 222,112.
Jul 05, 2019
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. ...UPDATED 07-08-15 *BF
Jun 02, 2015
I PARKED THE VEHICLE AND 20 MINUTES LATER DISCOVERED THE VEHICLE ON FIRE. FURTHER INVESTIGATION REVEALED THAT MASTER CYLINDER WAS TOTALLY ENGULFED IN FLAME. THE FIRE DAMAGED THE WIRE HARNESS, AIR FILTER, FUSE BOX AND COMPLETELY MELTED THE CYLINDER. *TR
Sep 24, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT'S DAUGHTER EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/27/16*LJ *TR
Nov 04, 2015
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING 35 MPH WHEN THE IGNITION CAUGHT ON FIRE AND MELTED THE AREA WHERE THE IGNITION KEY WAS LOCATED. THE CONTACT MERGED ONTO THE SHOULDER AS THE FIRE INDEPENDENTLY DIMINISHED. THE CONTACT RECEIVED BURNS TO THE FINGERS. HE THEN ATTEMPTED TO REINSERT THE KEY INTO THE IGNITION HOWEVER, TO NO AVAIL. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE IGNITION WOULD NEED REPLACING. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) FOR CORROSION OF ONE OR BOTH OF THE FUEL STRAPS. THE CONTACT STATED THAT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BUT WAS NOT ADVISED AS TO WHY. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND COULD NOT PROVIDE A REASON WHY THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 101,000.
Mar 19, 2012
2002 FORD F-150. CONSUMER WRITES IN REGARDS TO RECALL AND REPAIRS *TGW THE CONSUMER STATED HE MADE AN APPOINTMENT AS SUGGESTED BY THE RECALL LETTER TWO WEEKS AGO AND AS OF OCTOBER 7, 2011 THE DEALER INFORMED HIM THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER ALSO STATED THE INSTRUMENT CLUSTER DID NOT WORK, WHICH MADE IT DIFFICULT TO SEE THE MILEAGE ON THE VEHICLE. THE CONSUMER WAS INFORMED THE ONLY WAY TO FIX THE PROBLEM WAS TO REPLACE THE ENTIRE MODULE AS THE DASH MUST BE TAKEN APART. *JB THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER AFTER WAITING SEVERAL MONTHS FOR THE PARTS AND WAS INFORMED THEY COULD NOT REPLACE THE GAS TANK, BECAUSE IT WAS LEAKING AND IT WAS NOT COVERED UNDER THE RECALL. THE LEAK WAS DUE TO THE FAULTY STRAPS WHERE THE METAL WAS RUBBING ON METAL. UPDATED 12/20/11
Nov 03, 2011
SEAT BELTS,SEATS
3 complaints
DRIVERS SEATBELT UNLATCHED. HAPPENS OFTEN. *TR
May 03, 2014
BOTH LOCKING PAWLS ON MANUAL SEAT ADJUSTMENT MECHANISM DO NOT LOCK INTO PLACE WHEN SEAT ADJUSTMENT LEVER IS RELEASED. ONE OR THE OTHER PAWL LOCKS INTO PLACE AND A LARGE AMOUNT OF SHIFTING FORCE IS THEN REQUIRED TO MOVE THE SECOND PAWL INTO A POSITION WHERE IT WILL ENGAGE. THIS WOULD ONLY BE A MINOR INCONVENIENCE IF IT WERE NOT FOR THE SEAT BELT CONFIGURATION OF THIS VEHICLE. THIS SEAT BELT ATTACHES NOT TO THE SUB FLOOR OR PILLAR BUT TO THE SEAT ITSELF. IF (AS HAS HAPPENED MANY TIMES TO ME) YOU ARE UNDER WAY AND REPOSITION THE SEAT, YOU MAY NOT REALIZE THE SEAT IS NOT SAFELY LOCKED INTO POSITION. IF YOU WERE THEN INVOLVED IN AN ACCIDENT THE STRAIN ON THE ENGAGED PAWL MIGHT BE BEYOND DESIGN PARAMETERS. WHEN THE UNENGAGED PAWL, TRAVELING TO ITS NEXT LOCKED POSITION UNDER THE FORCES OF THE ACCIDENT, MEET THE MASS OF THE OCCUPANT AND SEAT, THE SHEAR FORCES MAY CAUSE FAILURE OF THE PAWL ALLOWING THE OCCUPANT AND HIS /HER SEAT TO BE UNCONTROLLED DURING AN ACCIDENT. THIS COULD RESULT IN UNNECESSARY INJURY TO THE OCCUPANT. AN AIR BAG SRS COULD EXACERBATE THIS CIRCUMSTANCE CAUSING ESCALATING INJURY(S).
Feb 17, 2003
CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDING THE SEAT BELT ASSEMBLY PULLED OUT OF THE WALL, CONSUMER FOUND THAT THE UNIT WAS ATTACHED WITH AN ALUMINUM ANCHOR AND ONLY THROUGH THE FIBERGLASS WALL OF THE VAN, THAT IS WHY THE TESTS WERE BEING COMPILED. THE SEATS THAT WERE INSTALLED WERE WRONG. THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS. *SLC
Jun 10, 2002
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED AND SUDDENLY WITHOUT INTENT THE CRUISE CONTROL FAILED TO OPERATE. IN ADDITION, THE HORN WOULD NOT SOUND UPON ENGAGING. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A FEW YEARS LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ...UPDATE 01/20/12 *BF UPDATED 01/25/12
Dec 21, 2011
I AM REPORTING THIS INCIDENT AS THE PERSON WHO'S CAR WAS AFFECTED BY THE FIRE. I PARKED MY CAR NEXT TO A 2002 FORD F150, AND AFTER BEING HOME FOR ABOUT AN HOUR AND A HALF, A POLICE OFFICER CAME TO MY DOOR AND TOLD ME THAT MY CAR (VW JETTA) WAS INVOLVED IN A CAR FIRE. APPARENTLY THE F150 CAUGHT FIRE AND BURNED MY CAR, A BUSH, AND ANOTHER CAR. THE FIRE MARSHAL ON SCENE EXPLAINED TO ME THAT FORD HAD A RECALL ON MULTIPLE VEHICLES THAT HAD THIS PROBLEM. THE F150 IN QUESTION IS TOTALED AND HAS TO BE TOWED OFF THE PROPERTY. I HAVE SINCE COME INSIDE AND FOUND THE SWITCHFIRES.COM WEBSITE, AND CLICKED ON THE LINK PROVIDED BELOW, WHICH IN TURN HAS LED TO GIVING IN MY INFO, AND DISCUSSING MY DILEMMA. *TR
Oct 21, 2011
DROVE MY 2002 F 150 APPROXIMATELY 25 MILES HOME AND PARKED IT. THE TRUCK HAS NEVER GIVEN ME ANY PROBLEMS AND WASN'T MAKING ANY NOISE. ABOUT 30 MINUTES LATER I NOTICED A ORANGE FIRE BALL REALIZING IT WAS MY TRUCK. THE TRUCK WAS FULLY INVOLVED WITHIN MINUTES. THE ENTIRE FRONT END OF THE TRUCK MELTED AWAY. THE DRIVERS SIDE WHEEL, HOOD, AND EVERYTHING CONNECTED TO THE ENGINE BLOCK IS NON EXISTENT. THIS IS IN ADDITION TO THE CAB WHICH THERE IS NOTHING LEFT EITHER. I AM THE SECOND OWNER OF THIS TRUCK, NEVER RECEIVED A RECALL NOTICE IN THE MAIL. IM NOT SURE WHAT CAUSED THE FIRE. FIRE MARSHALL SAID IT STARTED IN THE ENGINE COMPARTMENT. *JB
Nov 20, 2006
FUEL SYSTEM, OTHER
3 complaints
I HAVE A 2002 FORD F 150 XLT SUPERCREW WITH THE 139 INCH WHEELBASE. UPON ARRIVING HOME MY WIFE SAID SHE NOTICED SOMETHING HANGING BELOW THE TRUCK.. I WENT OUT TO INSPECT. THE FRONT FUEL TANK RETAINING STRAP WAS HANGING THERE. THE BOLT SIDE HAD ROTTED AWAY APPROXIMATELY 6 INCHES DOWN FROM TOP. REAR STRAP WAS INSPECTED AND SHOWED SIGNS OF RUST BUT STILL IN PLACE AND FUNCTIONING AS INTENDED..I HAVE MOVED THE VEHICLE INSIDE TO AVOID USING IT AND WILL ORDER NEW STRAP IN MORNING. I HAD HEARD FORD WAS LOOKING INTO THIS PROBLEM HAS IT BEEN RESOLVED ? DO I HAVE RECOURSE ? THANKS. *TR
Jul 29, 2011
FORD F 150 FUEL TANK BRACKET HAS RUSTED AWAY YEAR 2002. *TR
Jun 10, 2011
MY PROBLEM IS WITH MY FORD 2002 TRITON ENGINE, THE SPARK PLUGS BLOW OUT WHICH IS DANGEROUS BECAUSE THEY CAN CAUSE THE GAS VAPORS TO CATCH FIRE AND START SURROUNDING AREAS OF THE MOTOR , I HAVE HAD THIS HAPPEN TWICE NOW AND IT IS VERY COSTLY, THERE SHOULD BE RECALL DONE ON THIS PROBLEM, I KNOW OF SEVERAL OTHER OWNERS THAT HAVE HAD THE SAME PROBLEMS, THIS IS AN ACCIDENT WAITING TO HAPPEN, IM SURE OTHERS HAVE HAD WORSE PROBLEMS THEN MYSELF WITH THESE TYPES OF ENGINES, PLEASE HELP US BY CALLING FOR FORD TO RECALL THIS OBVIOUS PROBLEM. THANK YOU. *TR
Jan 13, 2009
VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AN EXPLOSION OCCURRED UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE ONLY HAD LIABILITY COVERAGE; THEREFORE, THE FAILURE WAS NOT COVERED BY THE INSURANCE COMPANY. THE VEHICLE WAS TAKEN TO METRO FORD INC (2860 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 254-9800), BUT THEY COULD NOT ASSIST. THE DEALER SUGGESTED HAVING AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL), WHICH COULD HAVE CAUSED THE FIRE. THE FAILURE MILEAGE WAS 204,000. *BF *TR
Apr 08, 2019
ON MARCH 22, 2014, THE TRUCK WAS PARKED IN A LOCAL PARKING LOT, THE IGNITION KEY WAS REMOVED AND THE TRUCK WAS LOCKED. THE DRIVER RETURNED TO THE TRUCK TO FIND THAT WHILE IT WAS PARKED, A FIRE HAD BEGUN IN THE ENGINE COMPARTMENT OF THE TRUCK, AND THE FIRE DEPARTMENT AND POLICE DEPARTMENT WERE ON THE SCENE PUTTING OUT THE FIRE. BECAUSE OF THE QUICK ACTIONS OF AN INDIVIDUAL PARKED NEARBY WHO USED A FIRE HOSE TO CONTAIN THE FIRE UNTIL THE FIRE DEPARTMENT ARRIVED, THE CABIN AND THE BODY OF THE TRUCK WERE SPARED, AND THE DAMAGE WAS LOCALIZED TO THE ENGINE COMPARTMENT. THE CAUSE OF THE FIRE WAS THE SPEED CONTROL DEACTIVATION SWITCH.
Aug 20, 2014
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING AT 15 MPH CYLINDER #5 SPARK PLUG LIBERATED IT SELF FROM THE ENGINE. *TR
Apr 02, 2015
SPARK PLUG EJECTED WHILE DRIVING ON HIGH WAY. THIS IS THE SECOND TIME A PLUG HAS EJECTED. THE FIRST TIME THE TRUCK HAD 39000 MILES, ORIGINAL FACTORY TORQUED SPARK PLUGS. *TR
Oct 12, 2013
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
SPARK PLUG BLEW OUT OF HEAD. *TR
Dec 07, 2014
FORD F 250 TRITON V10 NO. 2 SPARK PLUG AND COIL BLEW OUT OF THE ENGINE HEAD. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS MODEL AND OTHERS. FORD WILL CHARGE 650.00 TO FIX. *TR
Nov 22, 2014
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING MY VEHICLE UNDER VERY NORMAL CIRCUMSTANCES, TRAVELING APPROXIMATELY 30MPH, MY TRUCK BEGAN TO RUN VERY ROUGH AND THERE WERE LOUD POPPING NOISES COMING FROM THE TOP OF THE PASSENGER SIDE VALVE COVER. IT TURNED OUT TO BE A BLOWN-OUT SPARK PLUG AND COIL PACK. *TR
Sep 23, 2014
A SPARK PLUG WORKED LOOSE FROM THE HEAD AND BLEW OUT CAUSING DAMAGE TO THE HEAD AND THE IGNITION COIL. ALL 8 PLUGS HAD TO BE REPLACED, TWO DAMAGED SPARK PLUG HOLES REPAIRED AND TWO IGNITION COILS REPLACED. *TR
Sep 08, 2012
PARKING BRAKE
2 complaints
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE HEARD A SQUEAKING NOISE COMING FROM THE REAR WHILE BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE EMERGENCY BRAKE DISINTEGRATED. THE VEHICLE WAS REPAIRED. THE FAILURE OCCURRED A TOTAL OF FIVE TIMES. THE CONTACT ALSO STATED THAT HE HAD NEVER USED THE EMERGENCY BRAKE DURING THE LIFE OF THE VEHICLE AND HE WAS UNAWARE AS TO HOW IT COULD FAIL IF IT WAS NEVER USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000...UPDATED 04/11/12 *BF
Feb 23, 2012
BRAKE LINE ON MANIFOLD WAS BURNT CAUSING BRAKE FLUID TO BE FRYED ON THE ENGINE. *JB
Feb 06, 2005
STEERING,FUEL SYSTEM, GASOLINE
2 complaints
ONE GAS TANK STRAP WAS FOUND TO BE RUSTED AND THE TANK AT AN ANGLE. IT WAS INSPECTED BY A LOCAL FORD DEALER, WHO FOUND THAT THE GAS TANK WAS ALSO RUSTED AND LEAKING. THE GAS TANK AND STRAPS WERE REPLACED. BECAUSE THE MODEL YEAR WAS NOT IN THE DATE RANGE OF THE RECENT RECALL, WE HAD TO PAY $793. A POWER STEERING PUMP WAS ALSO LEAKING AND REPLACED. THE GAS TANK WAS THE MAJOR ITEM OF CONCERN.
May 16, 2011
TL*THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT NOTICED THAT THE GASOLINE TANK STRAP WAS COVERED WITH RUST. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THEY REPLACED THE FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 97,000. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 07/08/11 *BF THE DRIVER SIDE TIE ROD WAS ALSO REPLACED. UPDATED 12/28/11
May 10, 2011
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
SPARK PLUG BLOW OUT FORD F150 4.6 V8 TRITON ENGINE. *TR
Jun 02, 2010
MY 2002 FORD F-150 EXTENDED CAB 5.4LITRE PICKUP BLEW A SPARK PLUG OUT OF THE NUMBER 3 CYLINDER. I CALLED THE LOCAL DEALER TO INQUIRE AS TO THE PRICE OF REPLACING AN EXHAUST GASKET AS THIS IS WHAT THE NOISE SOUNDED LIKE. THE SERVICE ADVISER AFTER HEARING THE MAKE MODEL AND SIZE ENGINE AND YEAR OF THE TRUCK SAID, "NO YOU DID NOT BLOW THE EXHAUST GASKET, YOU BLEW A SPARK PLUG OUT OF THE HEAD". I WAS ASTOUNDED AS TO HOW HE COULD MAKE A DIAGNOSIS OF THIS TYPE AS I HAD NEVER EVEN HEARD OF SUCH AN OCCURRENCE. THE COST WOULD BE A MINIMUM OF $850.00. AFTER GOING ON THE INTERNET THIS SEEMS TO BE A PREVALENT PROBLEM. *TR
May 26, 2008
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
ABS AND BRAKE LIGHTS HAS CONTINUED TO BE ON AND CRUISE CONTROL HAS STOPPED WORKING. *TR
May 22, 2009
TL*THE CONTACT OWNS A 2002 FORD F150. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). A HARNESS WAS INSTALLED, BUT IT DID NOT REMEDY THE HARNESS AND VEHICLE SPEED CONTROL SWITCH FAILURES BECAUSE THERE WAS NO LEAK AT THE TIME. CURRENTLY, BRAKE FLUID IS LEAKING AROUND THE SWITCH FROM THE MASTER CYLINDER AND THE CRUISE CONTROL. THE DEALER AND MANUFACTURER STATED THAT THEY PREVIOUSLY REPAIRED THE CRUISE CONTROL SWITCH, BUT THE CONTACT DISAGREES. THE DEALER AGREES THAT IT NEEDS TO BE REPAIRED CURRENTLY; HOWEVER, THE CONTACT WOULD BE RESPONSIBLE FOR THE EXPENSES. THE FAILURE MILEAGE WAS 140,000.
Mar 10, 2009
CHILD SEAT
2 complaints
TL*THE CONTACT OWNS AN EDDIE BAUER 22-627 MTT (NA) CHILD SEAT. THE CONTACT STATED THAT THE HANDLE ON THE SEAT WAS TOO LOOSE AND FELT UNSAFE. THERE WERE NO RECALLS ON THE CHILD SEAT. THE PURCHASE DATE WAS UNKNOWN. UPDATED 3/5/08 *CN UPDATED 03/05/08 *TR
Nov 19, 2007
THE CUSHION OF THIS SEAT ABSORBS LIQUIDS AND WILL NOT DRY. THE CONSUMER HAD TO PUT THE CUSHION IN THE DRYER ON SEVERAL OCCASIONS, BUT IT WAS STILL WET. THE CUSHION IS GROWING A GREEN MOLD THAT IS SPREADING DAILY. *NLM
Dec 23, 2003
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
2002 FORD F150 LIGHTNING, THREE BLOWN SPARK PLUGS. TWO WERE REPAIRED UNDER WARRANTY, ONE OUT OF MY POCKET. FORD DID NOT ACKNOWLEDGE ANY PROBLEMS WITH THE TRITON CYLINDER HEAD AND DID NOTHING ABOUT IT. FORD LEFT ME STRANDED THREE TIMES, TWICE ON THE FREEWAY. THANKS FORD. *NM
Dec 27, 2006
SPARK PLUG BLOWN OUT/STRIPED OUT OF CYLNIDER HEAD
Jun 16, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
2002 FORD F-150 TRAVELING WEST ON HIGHWAY 40 IN ARIZONA. RECALL NOTICE RECEIVED ON THE CRUISE CONTROL INITIAL FAILURE CRUISE CONTROL ON. ENGAGED MAINTAIN SPEED BUTTON VEHICLE STARTED ACCELERATING. PUNCHED ALL OF THE CRUISE CONTROL BUTTONS AND TAPPED THE BRAKES CRUISE CONTROL TURNED OFF. CONFIRMATION TURNED CRUISE CONTROL ON AND HIT MAINTAIN SPEED BUTTON. VEHICLE STARTED ACCELERATING AS BEFORE. HIT ALL OF THE CRUISE CONTROL BUTTONS AND TAPPED THE BRAKE. AT 85 MPH, I TURNED OFF THE IGNITION. IMMEDIATELY TURNED IGNITION ON. CRUISE CONTROL WAS ACTIVE, MOTOR RACED, BUT TRANSMISSION WAS IN NEUTRAL. SHIFTER WAS IN DRIVE. TURNED OFF IGNITION AGAIN AND CRUISED TO THE LEFT SIDE OF THE ROAD. STARTED VEHICLE AND PROCEEDED WITHOUT USING CRUISE CONTROL RECOMMENDATION TRANSMISSIONS SHOULD NOT SHIFT INTO NEUTRAL UNLESS THE OPERATOR PLACES THE SHIFT LEVER IN NEUTRAL. PREVIOUSLY OWNED FORDS FROM THE 60S, 70S, 80S, AND EARLY 90S DO NOT DISENGAGE THE TRANSMISSION WHEN THE KEY IS TURNED OFF. *JB
Dec 14, 2005
REF 2002 FORD EXPLORER, TRANSMISSION PROBLEMS. THIRD GEAR WENT OUT AT 57,000 MILES. BEACH FORD REPLACED. HAVE NEVER GOTTEN THE GEARS SYNCRONIZED. HAVE TO TOUCH GEAR SHIFT SOMETIMES TO PUT IN GEAR. TONIGHT CAR IS BACK AT BEACH FORD WITH A TRANSMISSION PUMP LEAK. REPORTED THIS CAR LAST WEEK FOR ACCELERATION PROBLEMS. *NM
Aug 05, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
DT: THE CONTACT STATED WHILE DRIVING THE CLUTCH WOULD NOT DISENGAGE. HE TOOK THE VEHICLE TO A CERTIFIED REPAIR SHOP FOR DIAGNOSIS. THE ENGINE LOST A CYLINDER AND FLUID LEAKED OUT INTO THE ENGINE. THE VEHICLE IS BEING REPAIRED AT THE CONTACT'S EXPENSE. *AK
Dec 09, 2005
PURCHASED A 2002 FORD EXPLORER NEW. WITH LESS THAN 45,000 MILES THE TRANSMISSION HAD TO BE REBUILT. CAR NOW HAS LESS THAN 65000 MILES AND THE ENGINE HAS TO BE REPLACE. FORD WILL NOT OFFER ANY FINANCIAL ASSISTANCE. RAPHAEL
Jun 21, 2005
TRAILER HITCHES
2 complaints
CONSUMER COMPLAINED ABOUT A TRAILER HITCH PROBLEM. THE BOLT ON THE TRAILER HITCH HAD A FOOT LONG CRACK IN THE TUBING. DRIVER DID NOT WANT TO HAUL ANYTHING WITH IT, TRAILER HITCH WILL NOT BARE THE LOAD. *AK
Feb 25, 2004
CONSUMER COMPLAINED ABOUT A TRAILER HITCH PROBLEM. THE BOLT ON THE TRAILER HITCH HAD A FOOT LONG BREAK IN THE TUBING. PULLING A LOAD MAY CAUSE THE TRAILER HITCH TO SEPARATE FROM THE VEHICLE. *AK
Feb 25, 2004
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING DOWN [XXX] THE STRAPS ON MY GAS TANK BROKE BECAUSE THEY RUSTED THRU CAUSING GAS TANK TO DROP AND SPILL FUEL ALL OVER [XXX] IN IOWA CAUSING SO MUCH FUEL SPILLED OUT THEY HAD TO CLOSE ONE LANE OF TRAFFIC....THE FIRE DEPT CHIEF OF WHITING, IOWA, STEVEN SNYDER, Can verify what happened....THERE IS A POLICE REPORT BUT I DIDN'T HAVE IT FILING OUT THIS REPORT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 26, 2024
SEAT BELTS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
Systems failed. Recalls incomplete
Nov 22, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Unknown cause of incident. Vehicle is available for inspection. Vehicle spontaneously burst into flames. No reproduction due to incident happening on 09/02/2022. Vehicle inspected by Fire Department and California Highway Patrol. No warnings or symptoms leading up to incident. On 09/02/2022 I attempted to help my wife that was stranded out State Route Highway 36 in her 2009 BMW 750 LI at the Van Duzen Grange. I had been hooked up to her car for approximately 10 to 15 minutes with my truck idling when she screamed, " Your truck's on FIRE!" I barely got myself out of the cab when a ball of flames shot through the dashboard. 3/4ths of the truck was consumed in fire in less than 5 minutes. Fire Department arrived approximately 10 minutes later and doused the fire. Everything in my truck was destroyed. My wife's BMW suffered severe damage to the front end.
Sep 04, 2022
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
I went to get a state inspection and a code came up Po174
Jul 21, 2021
AIR BAGS,STRUCTURE,SEATS
1 complaint
I WAS DRIVING ON FREEWAY WHEN A CAR THAT WAS TRAVELING IN AN EXCESS OF 80+ MILES AND REAR-ENDED MY 2002 FORD F 150. MY TRUCK WAS TOTALED AND MY DRIVERS SEAT BACK FRAME BROKE FROM RIGHT SIDE AND NONE OF MY AIRBAGS DEPLOYED. I ENDED UP IN THE HOSPITAL FOR 3 DAYS. I HAD A CONCUSSION, NECK INJURY, KNEES AND RE-INJURED MY BACK. I WAS LUCKY TO BE ALIVE.
Sep 26, 2020
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I AM TRYING TO FIND OUT IF THIS TRUCK HAS A RECALL THAT WAS NOT TAKEN CARE OF WITH PREVIOUS OWNER BASED ON REVIEWS.. - THERE APPEARS TO BE IDLE ISSUES.. ENGINE LIGHT INDICATES SENSOR ISSUE. *TR
Jul 02, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THIS IS FOLLOW UP ASSESSMENT TO MY 9/22/2019 CLAIM [XXX]- WHERE I FOUND MYSELF IN A VERY DANGEROUS VEHICLE RUN AWAY SITUATION THAT RESULTED IN A REAR END ACCIDENT WITH ANOTHER VEHICLE. MY MECHANIC'S FIRST OBSERVATION WHEN TURN IGNITION KEY, THE ENGINE RACED AT FULL THROTTLE OUT OF CONTROL. AFTER QUICKLY SHUTTING DOWN ENGINE THE SYMPTOMS LEAD MY MECHANIC TO TEST THE IDLE AIR CONTROL VALVE. HAVING NEVER SEEN THIS DANGEROUS SYMPTOM FROM A BAD IACV, HE CONTINUED TO DO FURTHER TEST ON THE IACV ONLY TO DETERMINE THE PART WAS INDEED DEFECTIVE. AFTER DIAGNOSING THE PROBLEM, THE DEFECTIVE IACV PART WAS QUICKLY REPLACED. THE ENGINE IS NOW RUNNING GOOD AGAIN. IF YOU NEED TO CONTACT MY MECHANIC: DUGAN AUTO SERVICE, NARVON PA - DOUG MILLER 464-798-8097 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Sep 23, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
THE TRUCK SIMPLY SHUT DOWN WHILE I WAS DRIVING. THE ENGINE STOPPED RUNNING. FOR A PERIOD OF ABOUT A MONTH PRIOR TO THIS ACTION, THE TRUCK WOULD SOMETIMES, RANDOMLY, NOT START. AFTER WAITING A PERIOD OF TIME THE TRUCK WOULD START.
May 17, 2019
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT'S FATHER OWNED A 2002 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. WHILE IN A PARKING LOT, THE VEHICLE ACCELERATED AND SPUN OUT OF CONTROL. THE DRIVER STRUCK A CURB TO AVOID CRASHING INTO OTHER VEHICLES IN THE PARKING LOT. AS A RESULT, THE VEHICLE WENT AIRBORNE AND STRUCK A TELEPHONE POLE, BUT CONTINUED TO ACCELERATE AT A HIGH RATE OF SPEED UPON TOUCHING THE GROUND. THE VEHICLE THEN DROVE OVER ANOTHER CURB AND CRASHED INTO SOME BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TOWED AND PLACED IN STORAGE. THE CONTACT'S FATHER NO LONGER OWNS THE VEHICLE BECAUSE HE IS DECEASED DUE TO UNRELATED CIRCUMSTANCES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED LATER OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT UPDATED 9/19/18*JB
Apr 25, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
THE RECALL IE AN INLINE FUSE ON SPEED CONTROL DEACTIVATION SWITCH DID NOT WORK IT JUST CAUGHT ON FIRE AND RUINED MY MASTER CYLINDER AND BRAKE SYSTEM.IT WONT HOLD BRAKE FLUID NOW BECAUSE THE SWITCH MELTED INTO IT.FORD SAYS OH WELL RECALLS BEEN DONE
Mar 08, 2018
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TWO ISSUES: 1] BOTH REAR DOORS IN THE EXTENDED CAB (SWING COUNTERCLOCKWISE) DOOR LATCHES JAMMED PREVENTING EXITING OR ENTRY. IF EGRESS WAS NEEDED QUICKLY, IT WAS NOT THERE. THE COST TO REPAIR EACH WAS ABOUT $450. (LOCKED UP WHILE DRIVING) 2]SPEED CONTROL DOES NOT WORK - FORD SAYS IT IS A MALFUNCTIONING CONTROL THAT COST ABOUT $500 TO REPLACE. (WHEN VEHICLE IS IN OPERATION)
Nov 21, 2017
STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY FIANCE AND I HAD TO PLACE ARE FULL SIZE SPARE ON THAT CAME WITH TRUCK IT WAS BRAND NEW WE HAD NO CHOICE BC THIS WAS FRIDAY EVENING AND OUT LOCAL TIRE SHOP WAS CLOSED TELL TODAY (MONDAY) YESTERDAY WE DROVE 7 MILE TO COLLINSVILE TO CHANGE BRAKES AFTER WE FINISH WE LOAD OUR 3 KIDS AND BEFAN TO HIDE HOME ANOTHER 3 MILES FROM HOME WE NOTICE THE TRUCK SHAKING THEN WE HEARD LOAD POP AND TAIL OF THE TRUCK LOST CONTROL FOR ABOUT 2 SECOND ONCE WE GOT CONTROL BACK WE PULLED TO SAFETY TO ONLY SEE THE DRIVER SIDE OF THE BED CRACKED TORE AND SHATTERED. EVEN THE HOSE WHERE U FUEL U TRUCK UP AT HAD BEEN DAMAGETTING WHEN WE CONTINUED TO EXAMINE THE TIRE IT WASN'T BLOWN AND IT'S STILL HOLDING AIR. BUT PLZ EXPLAIN TO ME HOW THE ENTIRE CENTER SECTION OF TREAD RIPPED OFF FOR NO REASON AND NOT ONLY PUT MY CHILDREN IN DANGER BUT DAMAGED MY TRUCK TO A SEVERE EXTENT ? IT'S A FULL SIE HERCULES TERRAIN TRAC SIZE 16 HAD NOTHING WRONG WITH IT TELL NOW.
Oct 02, 2017
STEERING,VEHICLE SPEED CONTROL
1 complaint
SEED CONTRAL.
Feb 19, 2017
ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE CAB ROCKER PANELS RUSTING OFF REAR WINDOW LEAKING CRUISE CONTROL NOT WORKING VEHICLE RUSTING AND BEEN IN AREA WITH NO SALT ON ROADS
May 03, 2016
WHEELS,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL. WHILE I WAS DRIVING I NOTICED A LOUD POP AND MY TRUCK STARTED VIBRATING AND SPUN ME SIDEWAYS GOING DOWN THE HIGHWAY. I HAD FOUGHT IT UNTIL I WAS ABLE TO GET IT UNDER CONTROL AND COME TO A STOP. (I WAS LUCKY ENOUGH THAT NOBODY ELSE WAS HEADING IN MY DIRECTION BECAUSE THE TRUCK TOOK UP BOTH SIDES OF THE ROAD). I GOT OUT AND LOOKED TO SEE WHAT HAD HAPPENED AND SEEN MY ALUMINUM FORD FACTORY RIM HAD BUSTED INTO PIECES. TAKATA RECALL. A PROBLEM THAT I AM HAVING AS OF RIGHT NOW IS SPARK PLUGS KEEP FLYING OUT AND DESTROYING MY COIL PACKS. THIS IS THE THIRD TIME IT HAS DONE THIS.
Apr 07, 2016
VEHICLE SPEED CONTROL,VISIBILITY/WIPER
1 complaint
THERE WAS A RECALL FOR THE CRUSE CONTROL, IT WAS REPLACED BY FORD, BECAUSE IT COULD CAUSE A FIRE, THE NEW ONE WORKED FOR ABOUT A YEAR AND STOP WORKING, NEVER WORK AFTER THAT. 2ND ITEM IS REAR WINDOW AND DRIVERS PASSANGER WINDOW LEAK RAIN WATER INSIDE THE CAB, LEAKS EVERYTIME IT RAINS IN MOTION OR STATIONARY.
Oct 29, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HAVE NOTICED THAT THE TURN SIGNALS AND TAILBED BRAKE LIGHTS DO NOT WORK WHEN MOVING THE TILT WHEEL. WILL WORK WHEN STEERING WHEEL IS PLACED IN HIGHEST POSITION. HAVE SEEN RECALL ON RANGER TRUCKS FOR THIS ISSUE. *TR
Oct 12, 2014
STEERING,POWER TRAIN,STRUCTURE
1 complaint
WHILE BACKING INTO MY TRUCK STARTED MAKING A LOAD NOISE, IT WAS OBVIOUS IT WAS IN THE FRONT END. TRYING TO TURN THE STEERING WHEEL, IT WAS STUCK. STOPPED THE TRUCK, LOOKED UNDER THE FRONT OF TRUCK AT STEERING, I NOTICED THAT THERE WAS A HOLE IN THE FRAME, IT WAS THEN THAT I SAW THE STEERING LINK, AGAINST THE RIGHT CV AXLE. THE IDLER ARM HAD SOME HOW RIPPED OFF THE FRAME, LEAVING NA HOLE WHERE THE IDLER ARM WAS, THE FRAME OF THE TRUCK HAD WEAKENED, CAUSING THE METAL TO WEAKEN AND SEPARATE, THANK AGAIN FORD. *TR
Sep 25, 2014
STEERING,POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
ENGINE QUITS RUNNING AND WONT RESTART, SO YOU HAVE NO POWER STEERING OR BRAKES. PROBLEM INDICATORS ARE 1. ENGINE WONT RESTART/ OR QUIT RUNNING 2. ODOMETER READS ALL DASHES, NO NUMBERS,3. ANTI THEFT ACTIVATED. THIS IS CAUSED BY THE POWER WIRE IN THE FUSE BOX UNDER THE HOOD CORRODING OFF FOR THE PCM RELAY AND LEAVING THE PCM DEAD. *TR
Sep 05, 2014
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
FAILURE OF THE ABS MODULE HAS LED TO A NEAR MISS ACCIDENT THAT WAS AVOIDED VIA STEERING AROUND THE OBSTRUCTION INSTEAD OF BRAKING. THE OBDII MODULE IS THROWING CODE C1185 AS A PART OF THE FAILURE OF THE ABS CONTROLLER.. *TR
Aug 24, 2014
POWER TRAIN,STRUCTURE,SERVICE BRAKES
1 complaint
CROSS FRAME MEMBER WHICH CONTAINS THE TRANSMISSION MOUNT WAS EXTREMELY RUSTED OUT AND CRACKED. STATE SAFETY INSPECTION REP INDICATED IT WOULD NOT PASS INSPECTION IN THE NEAR FUTURE. FORD NO LONGER MANUFACTURES THE FRAME MEMBER. I WAS LUCKY AFTER A LONG SEARCH TO FIND A DEALER WHICH STILL HAD THE PART AVAILABLE. PART # IS: XL3Z6A023CA. THE VEHICLE HAS BEEN OPERATED IN WARWICK NY SINCE NEW AND IN NORTHEASTERN PA SINCE 2007. I BELIEVE IF THE FRAME MEMBER WOULD FAIL THE TRANSMISSION WOULD DROP DOWN. I HAVE PHOTOS OF THE RUSTED UNIT. IF YOU CARE TO SEE THEM PLEASE SEND AN E-MAIL ADDRESS AND I'LL ATTACH THEM TO A E-MAIL. SOMETHING MUST BE DONE TO REQUIRE MANUFACTURES TO USE BETTER MATERIAL FOR PICKUP TRUCK FRAMES AND BRAKE LINES. I HAVE ALSO REPORTED PROBLEMS WITH BRAKE LINES ON THIS TRUCK RUSTING OUT. ONE INCIDENT, I REPORTED, OCCURRED AFTER BACKING UP A RV IN A CAMPSITE AFTER JUST DRIVING OVER 150 MILES ON THE INTERSTATE HIGHWAY. PROVIDENCE PROTECTED ME AS I COULD HAVE LOST THE BRAKES WHILE TRAVELING ON THE INTERSTATE! *JS .
Jul 28, 2014
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
ON 06/25/2014 I WAS DRIVING MY 2002 FORD F-250 SUPER DUTY 7.3 LITRE DIESEL SOUTH ON RT. 81 IN SYRACUSE NY. AT EXIT 81 AND IN CONGESTED TRAFFIC WHEN I LOST ALL ENGINE POWER. THE TRANSMISSION LIGHT CAME ON BUT WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. THE ENGINE WAS STILL RUNNING BUT THE TRUCK WOULD NOT GO. I WAS IN THE LEFT LANE INTENDING TO GO SOUTH ON 81 WITH A BARRIER ON MY LEFT AND NO SHOULDER TO ESCAPE TRAFFIC. I SIGNALED AND DRIFTED OVER TO THE RIGHT AND ENDED UP STOPPING IN AN AREA BETWEEN THE RT 81 LANE AND AN EXIT RAMP. WHILE DOING THIS I HAD SLOWED CONSIDERABLY AS THE TRUCK HAD NO POWER AND CARS AND TRUCKS BEHIND ME HAD TO SWERVE AND BRAKE ABRUPTLY TO AVOID STRIKING ME. THE AREA WHERE I FINALLY CAME TO REST WAS DIRECTLY BETWEEN THE TWO LANES WITHOUT ROOM ON EITHER SIDE. I ATTEMPTED TO EXIT THE TRUCK TO TRY TO EVALUATE THE SITUATION BUT TRAFFIC WAS TRAVELING WITHIN A FOOT OR TWO OF THE TRUCK. I CONTACTED AAA AND HAD TO WAIT IN THIS VERY HAZARDOUS POSITION FOR ABOUT 45 MINUTES FOR A TOW TRUCK TO ARRIVE. I HAD TO BE TOWED ALMOST 200 MILES TO MY HOME AFTER MY MECHANIC DIAGNOSED THE PROBLEM HE STATED THAT IT WAS ONE OF OR POSSIBLY TWO SENSORS THAT HAD FAILED. THESE SENSORS CONTROLLED THE FUEL AND AIR FLOW TO THE ENGINE AND WHEN THEY FAILED IT REFUSED TO ALLOW THE ENGINE TO ACCELERATE NOT ALLOWING ME TO MOVE THE TRUCK. I FEEL THAT FORD SHOULD BE MADE TO DESIGN A SENSOR THAT PROVIDES A WARNING OR A MEANS TO OVERRIDE THE SYSTEM IN ORDER FOR A DRIVER TO MAKE IT TO A POINT OF SAFETY. THIS SITUATION MIMICKED THE SAME SITUATION CAUSED BY GM CARS HAVING THEIR IGNITION SHUT OFF CAUSING DEATH AND SERIOUS INJURIES. I JUST HAPPENED TO BE VERY LUCK AS I NARROWLY MISSED BE STRUCK BY FAST MOVING TRACTOR TRAILERS AND CARS. HOPEFULLY SOMETHING CAN BE DONE BY FORD TO CORRECT THIS DANGEROUS SITUATION. MY WIFE AND I FEEL VERY LUCKY TO BE HOME SAFE TODAY. *TR
Jun 26, 2014
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED WHILE DRIVING 55 MPH, THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE ACCELERATED TO 70 MPH. WHEN THE VEHICLE VEERED TO THE RIGHT IT RESUMED TO A NORMAL SPEED OF 55 MPH. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED NO REMEDY. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 275,000.
May 20, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
THROTTLE BODY LINKAGE "PLASTIC COVER CLAMSHELL" CRACKED IN HALF AT PLASTIC HINGE (OXIDIZED PLASTIC) . LOOSE PLASTIC COVER WEDGED OPEN THROTTLE FULLY CAUSING "DANGEROUS LIFE THREATENING" DRIVING STUCK AT FULL THROTTLE. I HAVE THE COVER AND PHOTOS IF YOU WANT ME TO SEND THEM. *TR
Feb 27, 2014
WHEELS,SERVICE BRAKES
1 complaint
FRONT BRAKE CALIPER MOUNTING BRACKET SEIZED ON THE SLIDE BOLTS THAT ALLOW THE BRAKES TO MOVE IN AND OUT WHEN PRESSED AND RELEASED. THE SLIDE BOLTS THAT ALLOW THE CALIPER TO MOVE HAVE SEIZED CAUSING THE VEHICLE TO PULL VERY HARD TO ONE SIDE OF THE ROAD. IN MY CASE I WAS TOWING A 20' COMMERCIAL LANDSCAPE TRAILER EQUIPPED WITH DUAL AXLE TRAILER BRAKES. I APPROACHED A TRAFFIC LIGHT AND PROCEEDED TO MAKE A LEFT TURN GOING A SPEED OF APPROXIMATELY 15 TO 20 MPH WHEN I PRESSED THE BRAKE DURING THE TURN THE TRUCK PULLED EXTREMELY HARD TO THE LEFT RESULTING IN MY TRAILER JACK KNIFING INTO THE LEFT SIDE OF THE TRUCK CAUSING MAJOR DAMAGE TO MY BED AND REAR WHEEL ON MY TRUCK. LATER AFTER INVESTIGATING THE CAUSE OF THE SUDDEN PULL FOUND THAT THE LEFT BRAKE CALIPER MOUNTING BRACKET HAD ONE OF THE BOLTS SEIZED WHILE THE OTHER WAS MOVING PROPERLY ALLOWING THE BRAKE TO MOVE A LITTLE BUT NOT PROPERLY CAUSING THE BRAKE TO DRAG AGAINST THE ROTOR ON THE INNER BRAKE PAD. WHEN THE BRAKE IS PRESSED THE PRESSURE PULLS THE TRUCK TO THE LEFT EXTREMELY HARD. REPLACING THE SLIDE BOLTS AND THE BRAKE CALIPER MOUNTING BRACKET FIXED THIS ISSUE AND I HAVEN'T HAD ANY ISSUES AFTER REPLACEMENT. I KNOW THIS MAY BE A LITTLE HARD TO UNDERSTAND AS MY DESCRIPTION MAY NOT BE THE BEST, BUT THE UPPER BRAKE CALIPER BOLT WAS SEIZED WHILE THE LOWER BOLT WAS MOVING FREELY, WHEN THE BRAKE PEDDLE WAS PRESSED CAUSED THE LEFT BRAKE CALIPER TO GRAB HARDER THAN THE RIGHT SIDE CAUSING THE TRUCK TO PULL EXTREMELY HARD TO THE LEFT. THE TRAILER BRAKE WAS SET ON 7 AT THE TIME AND WORKED PROPERLY. THE TRUCK PULLED SO HARD TO THE LEFT CAUSED THE TRAILER TO BE AT SUCH A TIGHT ANGLE IT BEGAN TO SLIDE AND WHEN I REALIZED WHAT WAS HAPPENING IT WAS TO LATE TO CORRECT IT. THE BED IS STILL DAMAGED FROM THIS. BTW I BOUGHT MY FORD IN 2002 BRAND NEW WITH 5.4 V8 AND I AM AT 271,000 MILES AND IT RUNS LIKE THE DAY I PURCHASED IT! I LOVE IT! *TR
Jan 19, 2014
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
Nov 05, 2013
SUSPENSION,FUEL SYSTEM, GASOLINE,STRUCTURE,TIRES
1 complaint
THE REAR PORTION OF THE FRAME IS ROTTEN TO THE POINT THAT THE LET SPRINGS HANGERS ARE READY TO BREAK OFF THE FRAME AND THE SPARE TIRE HOLDER IS ALSO READY TO FALL OFF. I JUST REPLACED THE REAR SPRING SHACKLES DUE TO THE WERE ALSO ROTTEN AND BROKE. THE GAS TANK STRAPS WERE ALSO A PROBLEM DUE TO RUST BUT FORD THOUGH ENOUGH OF THE PROBLEM THERE WAS A RECALL ON THAT, TOYOTA HAD A PROBLEM WITH RUSTED FRAMES AND DID A MASSIVE RECALL ON THAT ISSUE. WHY HASN'T FORD DONE THE SAME THING? THE FRAME SHOULD BE THE LAST THING ONE NEEDS TO WORRY ABOUT WITH ANY VEHICLE. THE TRUCK CURRENTLY HAS 146000 MILES AND NOW WE NEED TO FIGURE OUT WHAT THE NEXT MOVE WILL BE WITH THIS VEHICLE. REPAIR IT, JUNK IT OR TRADE IT ????? *TR
May 07, 2013
FUEL SYSTEM, DIESEL
1 complaint
THE FUEL TANK STRAPS ON MY 2002 FORD F350 ROTTED OUT TO WERE THE FUEL TANK WAS HANGING ALL MOST HITTING THE GROUND, COULD HAVE BEEN A MAJOR DIESEL SPILL WITH 38 GALLON OF FUEL. *JS
Mar 29, 2012
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY TRUCK WAS PARKED OUTSIDE MY HOUSE AND ALL OF A SUDDEN GOT ON FIRE UNDER THE HOOD FOR NO REASON. *TR
Oct 03, 2011
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
BOTH THE REAR SPRING SHACKLES AS WELL AS THE BRAKE LINES HAVE FAILED ON MY 02 FORD F150 DUE TO RUST AND THIS IS A COMMON CONCERN. I AM A SENIOR MASTER TECHNICIAN FOR FORD AND WE REPAIR THESE ON A REGULAR BASIS DUE TO RUST. BOTH ARE CLEAR SAFETY CONCERNS WHEN THEY FAIL AND SHOULD BE ADDRESSED. AND WITH THE FORD WINDSTAR AXLES AND SUBFRAMES BEING COVERED BY A RECALL DUE TO RUST I DO NOT UNDERSTAND WHY OTHER RUST RELATED SAFETY CONCERNS ARE NOT RECALLED. IF ONE RUST RELATED CONCERN IS RECALLED THEN ALL OTHERS SHOULD BE AS WELL, IT SHOULD BE ALL OR NONE. ON THE REAR SPRING SHACKLES, THEY WILL SNAP IN HALF AND THE REAR EYELET OF THE LEAF SPRING JAMS INTO THE BOTTOM OF THE TRUCK BED, WITH THE BED BEING THE ONLY THING KEEPING MAJOR DAMAGE OR AN ACCIDENT FROM HAPPENING. ON THE FRONT BRAKE LINES, THE RUST AND SWELL UP UNDER THE RUBBER PART OF THE LINE WHERE THE LOWER STEEL LINE IS INSERTED INTO THE RUBBER. ON HARD BRAKE APPLICATION THE LINE BLOWS AND YOU LOSE FRONT BRAKES. BOTH ARE COMMON CONCERNS ON TRUCKS IN NEW ENGLAND WHERE RUST IS A PART OF LIFE. IF I WASN'T A TECH THAT DRIVES VEHICLES WITH FAILED BRAKES AND BROKEN SUSPENSIONS ON A REGULAR BASIS, BOTH OF THESE FAILURES COULD HAVE CAUSED A MAJOR ACCIDENT AND LIKELY INJURIES. *TR
May 17, 2011
VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
1 complaint
ENGINE FIRE; BRAKES RESERVOIR/MASTER CYLINDER CAUGHT FIRE SITTING IN YARD. *TR
Apr 11, 2011
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
THE REAR FUEL TANK STRAP ON MY 2002 FORD F 150 RUSTED THROUGH CAUSING THE TANK TO COME LOOSE. THE RUST WAS SO BAD THAT THERE WAS ALSO A SMALL HOLE IN THE FUEL TANK. I HAVE TAKEN THE TRUCK IN FOR REPAIRS AND AFTER THE TANK WAS REMOVED IT WAS DISCOVERED THAT THE BRAKE LINES ABOVE THE TANK WERE ALSO RUSTED WITH ONE STARTING TO LEAK. *TR
Sep 28, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I WAS FOLLOWING THE FORD RULES FOR WHEN TO REPLACE SPARK PLUGS AT 100,000 MILES. I HAVE 99,860 MILES ON MY 2002 FORD F150 XLT 4.6L TRITON V8 MOTOR. I WAS DRIVING HOME FROM GETTING THE NEW PLUGS FROM THE AUTO STORE TO REPLACE WHEN I HEARD WHAT SOUNDED LIKE A GUN GOING OFF. ONE OF THE SPARK PLUGS FIRED OUT OF ITS LOCATION RIPPING OFF THE COIL PACK HITTING MY FAN BLADE ON THE TRUCK. THIS IS VERY DANGEROUS BECAUSE AS I HAVE BEEN READING. THE FUEL COULD HAVE BEEN IGNITED BY THE COIL PACK CAUSING A FIRE OR WORSE. WHAT IS BEING DONE ABOUT THIS DEFECT AND WHY HAS THEIR NOT BEEN A RECALL ON THE FORD MOTORS? *TR
Aug 02, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
ON A 2002 FORD F-150 HARLEY DAVIDSON EDITION TRUCK, THE # 2 SPARK PLUG WAS EJECTED FROM THE ENGINE WHILE DRIVING 65 MPH, CAUSING MY VEHICLE TO SLOW DOWN, AND THE GASOLINE AND EXHAUST FUMES WERE FILING THE DRIVERS COMPARTMENT. THIS IS THE SECOND TRUCK I HAVE OWNED PREVIOUS A (2003 SAME VEHICLE MODEL) WHERE THE SPARKPLUG HAS BEEN EJECTED FROM THE ENGINE WHILE DRIVING. WHY IS THERE NO RECALL OR STUDY ON THIS PROBLEM FROM FORD?? ENGINE STILL HAD ORIGINAL PLUGS FROM FACTORY!! THEIR TORQUE SPECS!! *TR
Jun 07, 2010
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I OWN A 2001 FORD F150 LARIET TRUCK, WHICH I BOUGHT NEW, AND HAVE ONLY APX. 75000 MILES ON IT. I WASH IT REGULARLY AND EVEN SPRAY UP UNDER TRUCK TO REMOVE SALTS EVERY TIME I WASH IT. LUCKILY, OR BETTER, BLESSEDLY, WHILE POISONING MY TRUCK IN MY CAR-PORT THE CABLE HOLDING THE SPARE TIRE(FULL SIZE..ABOUT 100 POUNDS) SNAPPED AND THE TIRE, TIRE BRACKET, AND CABLE (CRIMPED) KNUCKLE FELL ONTO THE CAR PORT. THIS CABLE SHEARED EXACTLY AT THE KNUCKLE AND IT DID SO WITH-OUT ANY PROVOCATION. BY THE GRACE OF GOD, IT DID NOT STOP WHILE I WAS DOING 70 MILES AN HOUR GOING DOWN THE HIGHWAY. IF IT HAD I'M SURE THERE WOULD HAVE BEEN SO MUCH DESTRUCTION TO THE REAR OF MY TRUCK THAT I WOULD NOT BE ABLE TO WRITE THIS. LET ME GO ON TO SAY, I REALLY LIKE THIS TRUCK, IT IS VERY SOLID, VERY RELIABLE, AND ONE OF THE BEST RIDES I'VE EVER OWNED IN MY 53 YEARS OF LIFE. I AM EITHER EXTREMELY LUCKY OR BLESSED THAT THIS HAPPENED IN MY DRIVE. IN FACT, ONLY 5 DAYS BEFORE, MY WIFE, SON AND I HAD RETURNED FROM A TRIP TO WEST VIRGINIA. THIS WAS A TRIP OF 700 MILES AND WE HAD TAKEN HER TAHOE BECAUSE IT HAS 4 WHEEL DRIVE AND MY FORD DOES NOT!!! *TR
Feb 05, 2009
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
THE WINDSHIELD OF MY F150 FORD KING RANCH LEAKS AND HAS DONE DAMAGE TO THE FUSE BOX AND RUST IS OCCURRING IN LOCATIONS NOT EASILY ACCESSED BY WATER. *TR
Jan 19, 2009
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
2002 FORD F-150 WINDSHIELD LEAKS CAUSING DAMAGE TO ELECTRICAL SYSTEM (FUSE BOX AND ELECTRICAL MODULE). MANY ISSUE HAPPENING INCLUDING WINDSHIELD WIPERS NOT WORKING AND SHORTING OUT THE AIRBAG DEACTIVATION SWITCH. WINDSHIELD REPAIR FACILITY STATES THIS WAS A KNOWN ISSUE WITH THE PRIMING OF THE WINDSHIELDS AT INSTALLATION IN MANUFACTURING. ALSO STATES IT MIGHT CAUSE A POTENTIAL FOR THE WINDSHIELD TO EJECT ITSELF DURING A ROLLOVER REDUCING STRUCTURAL INTEGRITY OF THE CAB. DEALER WHO IDENTIFIED THE PROBLEM STATED IT WAS NOT A KNOWN ISSUE BUT RESEARCH STATES OTHERWISE AS WELL AS A LETTER FROM FORD TO THE DEALERSHIPS EXPLAINING THE ISSUE - #15773. *TR
Jan 07, 2009
VISIBILITY,STRUCTURE
1 complaint
I HAVE A 2002 FORD F150 DURING THE LAST RAIN WE HAD WATER LEAKED IN FROM THE FRONT WINDSHIELD AND GOT INTO THE FUSE BOX AND SHORTED OUT THE BATTERY, FUSE BOX AND A MODULE TOTAL COST WAS OVER $1,000.00. INSURANCE SAID THEY COULD NOT COVER IT BECAUSE THE SERVICE MANAGER SAID THIS IS A COMMON PROBLEM WITH FORD TRUCKS SO THE ADJUSTER SAID IT SOUNDED LIKE A DEFECT AND FORD SHOULD CORRECT THE PROBLEM. I TALKED TO FORD AND THEY SAID NO RECALL HAS BEEN ISSUED AND NO REIMBURSE MENT COULD BE MADE, BUT IF THIS IS A COMMON PROBLEM WITH FORD TRUCKS WHY HASN'T A RECALL BEEN ISSUED. *TR
Dec 18, 2008
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
ON 11/1/08 I WAS DRIVING AND HEARD LOUD POP FROM MY ENGINE. UPON FURTHER INVESTIGATION I SAW THAT THE SPARK PLUG IN THE SEVENTH CYLINDER OF MY 2002 F150 5.4 TRITON HAD BLOWN OUT OF THE HEAD AND BROKE THE COIL. THIS WAS PRECEDED BY A TICKING NOISE THAT ALMOST SOUNDED LIKE A EXHAUST MANIFOLD LEAK. I PERSONALLY CHANGED MY PLUGS AT 100,000 MILES AND THE TRUCK CURRENTLY HAS ABOUT 125,000 MILES ON IT. WHILE ON THE INTERNET RESEARCHING THE PROBLEM I REALIZED THAT I'M NOT ALONE AND THIS IS A NATION WIDE PROBLEM WITH THE F150. AT THIS POINT MY TRUCK IS SITTING IN THE DRIVEWAY BECAUSE THE DEALERSHIP IS CHARGING AT LEAST $2000 DOLLARS TO REPLACE THE HEAD. I AM RESEARCHING A COST EFFECTIVE ALTERNATIVE TO REPLACING THE PARTS AT THIS TIME. *TR
Nov 04, 2008
ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE SEVERAL ISSUES, BOTH BACK DOOR WINDOWS HAVE FALLEN OFF TRACK AND WON'T STAY UP. THIS HAPPENED IN SEPTEMBER OF 07 AND A FEW MONTHS LATER THE SECOND REAR WINDOW DID THE SAME. I HAVE TO USE CLEAR PACKAGING TAPE TO HOLD THEM UP. THE KEY TO THE IGNITION WILL NOT TURN UNLESS I USE SOMETHING WITH A HARD END AND TAP IT SEVERAL TIMES. WHEN THE IGNITION PROBLEM FIRST HAPPENED IN SEPTEMBER OF 2006 I CALLED FORD ROAD SIDE SERVICE AND THEY RECOMMENDED TAPPING THE KEY SEVERAL TIMES AND SAID THEY HAD A GROWING COMPLAINT OF THIS. MY TRUNK LOCK LATCH OFTEN GETS STUCK TOO. JAN OF 2003 THE RADIO SHORTS IN AND OUT, I NEVER KNOW IF IT'S GOING TO STAY ON. LASTLY THE PASSENGER REAR DOOR LOOK DOESN'T LATCH, I THINK THIS HAPPENED IN LATE 2003 OR EARLY 2004. *TR
Jul 23, 2008
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
TL*THE CONTACT OWNS A 2002 FORD F150 HARLEY DAVIDSON. ON JANUARY 3, 2008, A SPARK PLUG BLEW OUT. ON MAY 31, 2008, WHILE AT A CAR WASH, THE CONTACT HEARD A LOUD NOISE. THE VEHICLE WAS TURNED OFF AND TOWED TO THE DEALER. THE DEALER STATED THAT THE SAME SPARK PLUG FROM THE SOLENOID HAD BLOWN AGAIN, WHICH ALSO BLEW THE ENGINE HEAD. THE REPAIR IS EXPECTED TO COST BETWEEN $2,200, AND $5,000. ALSO, IN DECEMBER OF 2007, THE SUNROOF MOTOR SHORTED AND NO LONGER WORKS. SHE WAS INFORMED THAT THE REPAIR WOULD COST $1,000, AND HAS NOT USED THE SUNROOF SINCE. THE CURRENT AND FAILURE MILEAGES WERE 143,000.
Jun 02, 2008
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
OUR 2002 F-150, CAUGHT ON FIRE UNDERNEATH THE HOOD SATURDAY 5/10/08 EVENING AFTER BEING PARKED FOR 45 MINUTES AT OUT HOME. WE BELIEVE IT HAD TO DO WITH THE FORD RECALLS OUT ON THE SPEED CONTROL SWITCH. IT STARTED WHERE THE BRAKE FLUID IS LOCATED AND BURNED TO THE MASTER CYLINDER. *TR
May 12, 2008
POWER TRAIN,INTERIOR LIGHTING
1 complaint
AUTOMATIC TRANSMISSION SLIPPING AND HARD BANG WHEN IT GO INTO GEAR. FORD SERVICE DEPT.DIAOGNOSE TRANS OP, NO CODES,LINE PRESSURE TEST.R110-N-75 OD95 L-95. R&R TRANSMISSION PAN FOR INSPECTION, PIECES OF BRASS BUSHINGS IN PAN. R&R TRANS TO OVERHAUL. REPLACED OD PLANETARY ASSY .BUSHINGS BETWEEN GEARS COME APART) FLUSHED COLLING LINES,REPLACED CONVERTER(METAL CONTAMINATION.) REPLACED VALVE BODY(VALVES STICKING). CLEARED PCM MEMORY & REFLASHED PCM. ROAD TEST. ALL THE ABOVE WORK WAS DONE ACCORDING TO THE INVOICE. WHEN I DROVE THE TRUCK I COULD HEAR A NOISE THAT WASN'T THERE BEFORE, I TOOK THE TRUCK BACK TO THE DEALER AND CHECKED THINGS OUT AND TOLD ME EVERY THING WAS FINE, BUT IT WASN'T. *TR
Jan 24, 2008
SUSPENSION,AIR BAGS
1 complaint
I AM AN OWNER OF A 2002 FORD EXPLORER 2WD. AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE. THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL. COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE. I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE. WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS. HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC. IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY PARTS. PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS. COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO. *TR
Oct 29, 2007
STEERING,SUSPENSION
1 complaint
I WAS TOLD DURING A ROUTINE OIL CHANGE THAT MY TRUCK NEEDED TIE ROD ENDS AND BALL JOINTS (NOT JUST SOME OF THEM BUT ALL OF THEM) I CHECKED THE INTERNET AND IT SEEMS THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THESE. IS THERE ANY INVESTIGATION GOING ON OR A POSSIBLE RECALL FOR THIS PROBLEM. *TR
Oct 06, 2007
AIR BAGS,STRUCTURE,TIRES
1 complaint
TIRE TREAD PEALED OFF MY TIRE CAUSING SIGNIFICANT DAMAGES TO MY SIDE STEP, THE METAL AROUND MY TIRE WHEEL GOT BENT UP INTO MY DOOR AND TORE OFF ALL MY WHEEL WELL PLASTIC. ALMOST CAUSED MY FRONT BUMPER TO COME OFF IT IS NOW TORN ON THAT SIDE AND A PLASTIC PIECE UNDER THE BUMPER IS BARELY HANGING IN THERE. I STILL HAVE THE TIRE AS IT DIDN'T DEFLATE. MY STEERING WHEEL CLICKS AND MAKES MY CAR SKIP WHEN I MAKE A LEFT HAND TURN. AS IF THE TIRES ARE NOT TURNING CORRECTLY. THE AIR BAG LIGHT IS ON! *TR
Jul 28, 2007
INTERIOR LIGHTING
1 complaint
THE DOME LIGHT ON THE 2002 FORD ESCAPE 3.0L CAUSED BURNING ON THE SUNROOF SLIDING COVER WHEN THE COVER WAS OPENED. THIS HAS THE POTENTIAL TO STARTING A FIRE, ALTHOUGH NOW THEREWAS ONLY A SLOW BURN. *AK
Jun 20, 2007
SUSPENSION,POWER TRAIN
1 complaint
75400 MILES. NOISE FROM REAR END BECOMING MORE NOTICEABLE. ALSO, THE TRANSMISSION SUDDENLY WON'T SHIFT FROM 2ND TO 3RD. DEALER DIAGNOSED THE REAR END PROBLEM AS BEARINGS NEEDED TO BE REPLACED AND PROBABLY THE REAR HUBS WERE BAD. THE TRANSMISSION WAS BAD, AND NEEDED TO BE REPLACED. FORD DEALER SERVICE ADVISED ME TO CONTACT FORD 800 NUMBER, AND OPERATOR AFTER PUTTING ME ON HOLD AND TALKING TO THE DEALER TURNED THE PROBLEM OVER TO THE NEXT LEVEL OF CUSTOMER CAR BECAUSE HER LIMIT OF $500 WOULD NOT BEGIN TO COVER THE REPAIRS. FORD COSTUMER CARE CALLED ME AND AFTER LETTING ME TELL MY STORY SAID THERE WAS NO PROGRAM DOLLARS AVAILABLE FOR ASSISTING IN FIXING EITHER PROBLEM, EVEN THOUGH THE REAR END PROBLEM WAS DIRECTLY RELATED TO THE PREVIOUS VISIT AT 74,400 MILES PER THE DEALERS RECOMMENDATION. ALSO INFORMED ME THAT NOT EVEN THE $500 WAS AVAILABLE ,AND THE OPERATOR HAD NO RIGHT TO OFFER THAT AMOUNT. TOOK THE CAR FROM THE DEALER AFTER PAYING $120, PLUS $100 CAR RENTAL THEY WOULD NOT COVE) SINCE THE MILEAGE WAS 400 OVER WARRANTY 75000 MILEAGE LIMIT TO DIAGNOSE A PROBLEM THEY FAILED TO CORRECTLY DIAGNOSE THE FIRST 2 TIMES. *AK
Mar 23, 2007
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
DT*: THE CONTACT STATED THE CALIPER BRACKET BOLTS UNSCREWED ON THEIR OWN. THE SERVICE DEALER REPLACED THE BOLTS. ALSO, THE SERPENTINE DRIVE BELT FRACTURED WHILE TRAVELING 50 MPH, AND CAUSED THE ENGINE TO OVERHEAT, AND LOSS OF STEERING CONTROL.
Dec 14, 2006
EQUIPMENT,ELECTRICAL SYSTEM
1 complaint
THE OIL PRESSURE GAUGE ERRATIC AT TIMES, OK ON START UPS. BUT WHILE IN USE IT WOULD DROP TO ZERO AND THE OIL LIGHT WOULD COME ON. IF YOU SHUT VEHICLE OFF AND RESTART OIL GAUGE WOULD GO BACK TO OK. UNTIL YOU START DRIVING. *JB
Nov 24, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
I OWN A 2002 FORD F-150 SUPERCREW 4X4 PICKUP WITH 5.4L V8 GAS ENGINE AND AOD AUTOMATIC TRANSMISSION. AT 48,500 MILES ON THE VEHICLE THE OD ON/OFF SWITCH WOULD NOT STAY ENGAGED AND WAS FLASHING INTERMITTENTLY I TOOK THE TRUCK TO A LOCAL TRANSMISSION SHOP WHO SHOWED ME METAL SHAVINGS IN THE TRANSMISSION PAN AND WAS TOLD THE TORQUE CONVERTER MUST BE REPLACED AND THE TRANSMISSION MUST BE REBUILT. I AGREED TO THE WORK BECAUSE I NEED A DEPENDABLE VEHICLE. I HAVE NEVER ABUSED THE TRUCK IN ANY WAY AND DO NOT HAUL ANY TYPE OF TRAILERS WITH THE VEHICLE. *NM
Aug 28, 2006
SUSPENSION,TIRES
1 complaint
I PURCHASED A 2002 FORD TAURUS SES ON JULY 31,2005. HOWEVER I HAVE BEEN EXPERIENCING A LOUD SOUND WHEN DRIVING LIKE THE WHEEL IS WOBBLING, AND THIS CAUSES THE CAR TO DRIFT SUDDENLY ALMOST CAUSING A ACCIDENT. I'VE BEEN ALSO EXPERIENCING A BURNING SMELL COMING FROM THE VENTS IN THE VEHICLES WHEN THE HEAT WAS NOT IN USE. *JB
Aug 24, 2006
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
THE BRAKE PEDAL STOPPED MOVING WHEN ACTUATING THE ADJUSTABLE PEDALS. THE ACCELERATOR PEDAL MOVES SO THERE IS NO STEP OVER HEIGHT DIFFERENCE BETWEEN THE PEDALS. WITH THE PEDALS BEING AT THE SAME HEIGHT POSITION THERE IS NO WAY TO DIFFERENTIATE BETWEEN THEM OR STEP ON BOTH AT SAME TIME. *JB
Aug 08, 2006
AIR BAGS,SEAT BELTS
1 complaint
2002 FORD F150 AIR BAG DEPLOYED DURING AN ACCIDENT. THE AIR BAG KNOCKED THE CONSUMER OUT OF THE VEHICLE COMPLETELY KNOCKING THE AND GAVE HIM CHEMICAL BURNS. *TS THE CONSUMER WAS WEARING HIS SEAT BELT WHEN THE ACCIDENT OCCURRED. *NM
Oct 25, 2005
STEERING,STRUCTURE,WHEELS
1 complaint
VEHICLE WAS TRAVELING AT 15 MPH AND LOST CONTROL DUE TO A CODDER PIN SNAPPING IN HALF CAUSING THE RIGHT FRONT WHEEL TO COME ENTIRELY OFF OF THE VEHICLE. THE DISK BRAKE STAYED CONNECTED TO THE RIM AND WAS ALSO REMOVED ENTIRELY FROM THE VEHICLE CAUSING THE BRAKE LINES TO BE SEVERED WHICH CAUSED NO PRESSURE. WITH NO PRESSURE IN THE BRAKE LINES I WAS NOT ABLE TO STOP THE OTHER WHEELS BUT WAS FORCED TO LET THE VEHICLE COME TO A SKIDDING STOP, WHICH HAPPENED BY HITTING A TREE. THE VEHICLE WAS TAKEN TO A LOCAL FORD DEALERSHIP WHERE A YEAR PRIOR THEY HAD WORKED ON THE SAME WHEEL TO PACK THE BEARINGS AND DO OTHER SMALL MAINTENANCE. BOTH THE DEALERSHIP AND FORD CLAIMED NO RESPONSIBILITY FOR THE ACCIDENT, WHICH SEEMS STRANGE SINCE A VEHICLES WHEEL SHOULD REMAIN ON WHEN GOING 15 MPH.
Jul 11, 2005
TIRES,EQUIPMENT
1 complaint
I PURCHASED 4 NEW GOODYEAR FORTERA TIRES 8/2004 AND HAD FREEWAY BLOW OUTS ON 3 OF THE 4 TIRES WITH LESS THAN 15,000 MILES ON EACH TIRE. BLOW OUTS OCCURED 2 IN MAY AND 1 IN JUNE. I REPLACED THE FIRST 2 AGAIN WITH FORTERA TIRES, BUT AFTER BLOW #3 I REQUESTED THAT GOODYEAR PRORATE ALL TIRES SO I COULD REPLACE WITH ANOTHER BRAND BUT THEY REFUSED. GIVEN THIS EXPERIENCE I BELIEVE THESE TIRES ARE DEFECTIVE AND SHOULD BE TESTED AND POSSIBLY RECALLED. THE DEALER COULD NOT DETECT WHY THE TIRES FAILED DUE TO DAMAGE FROM FREEWAY BLOW OUTS AND HAVING TO DRIVE OFF OF THE FREEWAY BEFORE STOPPING.
Jul 06, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I PURCHASED MY 2002 FORD F150 SUPER CREW IN AUGUST OF 2002. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED THE VEHICLE, AND HAVE HAD NO RESPONSES OR ASSISTANCE FROM ANY FORD DEALERSHIPS. THE PROBLEMS STARTED OUT WITH MY RADIO GOING ON AND OFF ALL ON ITS OWN. I TOOK MY VEHICLE TO THE DEALERSHIP AT LEAST 10 TIMES ALONE FOR THIS PROBLEM. NEVER ANY ASSISTANCE. THE PROBLEMS ESCALATED AROUND 40,000 MILES AND MY WHOLE ELECTRICAL SYSTEM SEEMED TO BE SHORTING OUT. I HAVE HAD FIRE UNDER THE DASH, THE HEADLIGHTS NOT WORK, THE WIPERS WOULD ONLY WORK WHEN THE VEHICLE WAS IN PARK, SAME THING WITH THE HEATER, IT WOULD NOT TURN OFF AFTER YOU SHUT THE VEHICLE OFF. NOW THIS WEEK I HAD ANOTHER FIRE WHICH I WAS ABLE TO PUT OUT ON MY OWN. I TOOK IT TO A DIFFERENT DEALER AND THEY IDENTIFIED THE PROBLEM WITH THE GEM MODULE AND CENTRAL JUNCTION BOX. APPARENTLY THE VEHICLE WAS NOT PUT TOGETHER CORRECTLY AND THESE MODULES KEEP SHORTING OUT CAUSING MY VEHICLES PROBLEMS. I HAVE TO WONDER EVERYDAY WHETHER OR NOT MY VEHICLE IS GOING TO CATCH FIRE AND BURN UP. ON A DAILY BASIS I CAN SMELL SMOKE COMING FROM UNDER THE DASH ALMOST LIKE BURNING PLASTIC OR WIRING. NONE OF THE PROBLEMS HAVE BEEN ADDRESSED AND SEEM TO BE ESCALATING. TO ME THIS IS A SAFETY ISSUE. I WOULD HATE TO THINK THAT I WOULD BE TRAVELING WITH MY FAMILY AND THE CAR CATCH FIRE WHILE WE ARE DRIVING. THE ELECTRICAL SYSTEM NEEDS TO BE INVESTIGATED AND REPAIRED. NONE OF WHICH HAS BEEN DONE BY THE DEALER I PURCHASED THE VEHICLE FROM. I EVEN FILED A COMPLAINT WITH THE FORD MOTOR COMPANY AND RECEIVED NO REAL CONCERN.*AK
Apr 12, 2005
SEAT BELTS,STRUCTURE
1 complaint
ON THE RIDE HOME FROM PURCHASING MY NEW CAR, MY SEAT BELT CAME UNLATCHED. THIS EVENT REPEATED SEVERAL TIMES ON THE RIDE HOME. I CALLED THE DEALER THE NEXT DAY, AND THEY SAID TO BRING THE CAR IN AND THEY WOULD FIX IT. THE MIDDLE FRONT SEAT BELT WASN'T ASSEMBLED TO BEGIN WITH, SO THEY SAID THEY WOULD FIX BOTH PROBLEMS. DUE TO THE FAMILY CATCHING THE FLU THAT DAY I DID NOT BRING THE CAR IN, HOWEVER THE SEATBELT BEGAN ENGAGING PROPERLY. A FEW MONTHS LATER IT BEGAN LATCHING INTERMITTENTLY AGAIN. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID IT WAS WORKING PROPERLY. I?VE HAD THIS HAPPEN NUMEROUS TIMES OVER THE LAST FEW YEARS, WHERE I CAN?T GET THE SEATBELT TO LATCH AT ALL, YET THE DEALERSHIP [I?VE BEEN TO SEVERAL] SAID THERE WAS NOTHING WRONG WITH IT. AFTER 2 YEARS OF CHECKING 2002 RECALLS AND FINDING NOTHING, I FINALLY CHECKED THE 2001 RECALLS AND FOUND SEVERAL EXPERIENCES JUST LIKE MINE. ABOUT TWO MONTHS AGO I MADE AN APPOINTMENT WITH THE DEALERSHIP BY PHONE FOR AN UNRELATED RECALL, AND THEY WERE AWARE I HAD A 2002. I TOLD THE PERSON ABOUT MY SEATBELT PROBLEM, AND WAS TOLD IT WAS A KNOWN ISSUE, AND WOULD BE FIXED FOR FREE. WHEN I ARRIVED AT THE DEALERSHIP I WAS TOLD THERE WAS NOTHING WRONG, AND THAT IT WOULD COST $125 TO FIX. I BOUGHT THIS CAR IN JANUARY 2002, AND IT WAS SOLD AS A 2002, BUT IT HAD SITTING ON THE LOT FOR MONTHS. THE SEATBELT PROBLEM HAS ME WONDERING IF I ACTUALLY BOUGHT A 2001. *AK
Mar 11, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
ELECTRICAL: AT 306 MILES THE SOLENOIDS HAD TO BE REPLACED. UPON SHUTTING THE VEHICLE OFF; THE DASH BOARD WOULD STILL ILLUMINATE. ALSO, UPON SHUTTING THE VEHICLE OFF IT WOULD CONTINUE TO RUN. THIS HAS HAPPENED A TOTAL OF FOUR TIMES. THE TRANSMISSION COMPLETELY FAILED WITH NO WARNING. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE WINDSHIELD HAD A LEAK WHICH CORRODED THE ELECTRICAL SYSTEM. THE ELECTRICAL PROBLEMS STARTED AT 44000 MILES. THE GASKET HAD TO BE REPLACED, AND THE HARNESS WIRING HAD TO BE REPLACED ALSO. UPON TRYING TO START THE VEHICLE AGAIN THE BATTERY WOULD BE COMPLETELY DEAD. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Jan 25, 2005
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
(1) TRUCK'S BED SPREADING APART AND IGNITION/WIRING SHORTAGE (2) THE BED OF MY TRUCK HAS SPREAD APART FOR NO REASON AT ALL. I CANNOT EVEN SHUT MY TAILGATE. MY TRUCK'S BATTERY CONTINUES TO RUN DOWN. WHEN I TURN ON MY TRUCK, THE STARTER DOESN'T WANT TO STOP. A LIGHT DISPLAYS, "DOOR OPENED!" THE WINDSHIELD WIPERS STOPPED WORKING. THE MUSIC GOES ON AND OFF. (3) I TOOK MY TRUCK TO THE DEALER TO GET THE BED FIXED. THEY SET ME AN APPOINTMENT. I MADE ANOTHER TRIP OVER AN HOUR ONE WAY TO GET FIXED AND THEN THEY DIDN'T FIX. MY WARRANTY HAS JUST RECENTLY RAN OUT. I AM HAVING SEVERAL PROBLEMS AND DON'T KNOW WHAT IS THE MATTER. I HAVEN'T HAD NO LUCK WITH TALKING WITH A FORD MECHANIC. THE WIRES IN THE STEERING COLUMN LOOKS TOO TIGHT OR LOOSE. THERE IS A CONSTANT BUZZING SOUND. MY CLOCK AND MILEAGE READINGS ERASES. MY WINDOWS STOP WORKING. THIS ONLY HAPPENS WHEN I PLACE THE TRUCK IN DRIVE. MOST OF THE TIME EVERYTHING STARTS WORKING ONCE PLACED IN PARK. I ONLY HAVE CLOSE TO 70,000 MILES. THIS HAS BEEN GOING ON FOR MONTHS.*AK
Jan 05, 2005
VISIBILITY,UNKNOWN OR OTHER
1 complaint
THE TRUCK HAD A HEATING SYSTEM FAILURE. THE DOOR LOCATED IN THE HEATING UNIT (THAT OPENS AND CLOSES WHEN THE TEMPERATURE IS ADJUSTED) BECAME STUCK IN THE OPEN POSITION WHICH ALLOWED ONLY COLD AIR TO ENTER THE AIR VENT. THE CONSUMER HAD TO TURN OFF THE HEAT SYSTEM TO PREVENT HYPERTHERMIA. AS A RESULT THE DEFOGGER SYSTEM COULDN'T BE USED WHICH CAUSED POOR VISIBILITY. THE DEALERSHIP REPLACED THE DOOR AND OTHER COMPONENTS. *NM THE DEALER ALSO REPLACED THE TEMPERATURE POTENTIOMETER AND ACTUATOR. *NM *TC
Dec 27, 2004
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
THE SUPPORT CABLES THAT RETAINED THE TAILGATE CORRODED. THE CONDITION CAUSED THE TAILGATE TO DROP. *JB. ON JUNE 3, 2005 TOM BOWMAN (ODI) CONTACTED THE OWNER TO REVIEW THE ABOVE REPORT. THE OWNER ADVISED THAT HIS COMPLAINT WAS INTENDED TO ADDRESS THE SPARE TIRE SUPPORT CABLE RATHER THAN THE TAILGATE SUPPORT CABLE REPORTED ABOVE.
Oct 08, 2004
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,SEAT BELTS,STRUCTURE,EQUIPMENT
1 complaint
VEHICLE HAS A GAP ON DRIVER'S SIDE DOOR OVER THE TOP. THE GAP CAUSES NOISE INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING. IT MAKES IT HARD TO KEEP THE VEHICLE ON THE ROAD. MANUFACTURER WAS CONTACTED WITH NO RESULTS.*AK THE DEALER INSTALLED A RUBBER SEALER AROUND THE GAP BUT THIS SEEMED TO CAUSE MORE NOISE. THE RADIO, CD PLAYER AND TV IN THE REAR OF THE VAN STOPPED WORKING. THE ROTORS WARPED AND CAUSED VIBRATIONS WHEN BRAKING. WATER HAD GOTTEN INTO THE LEFT SIDE PARK LAMP. THE SEAT BELT WARNING CHIME AND LIGHT FAILED INTERMITTENTLY, THE DEALER REPLACED THE MODULE. *NM
Aug 20, 2004
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
CONCERNS WITH BLIND SPOTS ON RIGHT SIDE WHERE THE MIRROR AND HANDGRIP ARE IN A LINE AS WELL AS LOCATION OF THE BRAKE AND GAS PEDALS. *MR THIS SEEMED TO BE A FACTOR IN SEVERAL TRAFFIC INCIDENTS, THE CONSUMER HAD SEVERAL EMERGENCY STOPS SEVERAL TIMES IN WHICH THE CONSUMERS FOOT HAD COME DOWN ON THE BRAKE AND GAS PEDALS AND SEEMED TO ONLY HAPPEN IN EMERGENCY SITUATIONS WHEN THE CONSUMERS FOOT WOULD SHOOT DOWN. *SC *JB
Aug 20, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
PASSENGER DOOR WOULD OPEN WHILE VEHICLE WAS MOVING. *PH THE CONSUMER ALSO STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE CONSUMER MOTHER-IN-LAW FELL WHILE TRYING TO GET INTO THE FRONT PASSENGERS SIDE DOOR OF THE TRUCK. THE BRAKES WOULD LOCK UP INTERMITTENTLY. *NM
Aug 12, 2004
STEERING,WHEELS
1 complaint
THERE WAS NO COTTER PIN INSTALLED ON THE FRONT DRIVER SIDE SPINDLE. AS A RESULT, THE ENTIRE DRIVER SIDE FRONT WHEEL FELL OFF AND THE VEHICLE CRASHED INTO A PARKED CAR. *AK *NM
Jun 14, 2004
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
I HAVE A 2002 FORD F150 THAT HAS HEADLIGHTS GOING OFF WHILE DRIVING. I HAVE HAD IT REPAIRED ONLY FOR IT TO REOCCUR. THIS IS NOT A MINOR PROBLEM TO ME AND THE DEALERSHIP THAT I PURCHASED IT FROM IS UNABLE TO MAKE A SERVICE APPOINTMENT FOR A WEEK. I HAVE ANOTHER VEHICLE BUT NOT EVERYONE HAS THAT PRIVELEGE AND I HAVE DECIDED TO SERVICE IT AT ANOTHER LOCATION. MAYBE MY VEHICLE IS THE ONLY ONE AND IT IS JUST SOMETHING THAT HAPPENED. BUT I AM CONCERNED FOR MY SAFETY. THANK YOU FOR ALLOWING ME TO VOICE MY CONCERN. LLC
Sep 30, 2003
SUSPENSION,WHEELS
1 complaint
BAD SHIMMY / VIBRATION FRONT END. THIS HAS BEEN THIS WAY SINCE I BOUGHT IT NEW. HAVE TAKEN IT BACK TO FORD ON 4 DIFFERENT TIMES. ONCE THEY TRIED TO FIX IT BUT HASN'T BEEN RESOLVED. THINK IT IS A SAFETY ISSUE AT HIGHER SPEEDS. *PH
Sep 14, 2003
STEERING,TIRES
1 complaint
PROBLEMS WITH VEHICLE STEERING GOING OUT.*MR STEERING WENT COMPLETELY OUT WHICH CAUSED THE DRIVER TO BRAKE FAST, AS A RESULT THE DRIVER AND PASSENGER WERE INJURED. *PH ALSO THE VEHICLE EXPERIENCED 2 FLAT TIRES TWO WEEKS AFTER THE INCIDENT. *JB
Aug 15, 2003
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
PROBLEMS WITH VEHICLE PASSENGER DOOR, AND PAINT DEFECT ON DRIVER SIDE OF VEHICLE. *MR THE CONSUMER WAS TOLD THAT THE ONLY PROBLEMS WERE WITH THE TORQUE CONVERTER WHICH WAS REPLACED AND THE ALTERNATOR. THE CONSUMER WAS CONCERNED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN AN ACCIDENT, AS THERE WAS A PAINT DEFECT ON THE DOOR HANDLE WHICH DIDN'T FULLY SHUT AT TIMES. THE CONSUMER WAS WILLING TO GIVE BACK THE VEHICLE IN RETURN OF ALL THE MONIES (PAYMENT(S)/DOWN PAYMENT). *SCC *JB
Aug 07, 2003
SUSPENSION,POWER TRAIN,STRUCTURE,EQUIPMENT
1 complaint
THE TRANSMISSION SLIPPED, THE PAINT WAS DEFECTIVE, AND THE RUNNING BOARD ON THE PASSENGER SIDE WAS DAMAGED. THE BACK BED ON TRUNK NEEDED TO BE REALIGNED AND THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. IN ADDITION, THE FRONT PASSENGER DOOR DID NOT CLOSE PROPERLY EVEN AFTER REPAIR.*PH *JB
Apr 04, 2003
EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
WHILE DRIVING IN THE DARK, DARSHBOARD LIGHTS AND HEADLIGHTS WILL TURN OFF AT THE SAME TIME WITHOUT A PRIOR WARNING FOR ABOUT THIRTY SECONDS. DEALER WAS CONTACTED, BUT THEY COULD NOT FIND WHAT WAS CAUSING THE PROBLEM. *AK *YH
Feb 14, 2002
Frequently Asked Questions
How many problems does the 2002 FORD F-150 have?
The 2002 FORD F-150 currently has 955 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 FORD F-150?
The most common problems reported for the 2002 FORD F-150 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 FORD F-150 problem data come from?
All problem and complaint data for the 2002 FORD F-150 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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