2002 FORD Taurus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1470
Complaints Reported
Complaints by Component
SUSPENSION
903 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Jun 15, 2020
FRONT PASSENGER COIL SPRING BROKE CAUSING A BLOWOUT ON THE TIRE IN MOTION ON A CITY STREET
Mar 04, 2018
THE CAR HAS EXPERIENCED 2 FAILURES OF THE RIGHT FRONT STRUT SPRING RESULTING IN DESTRUCTION OF THE TIRE. FIRST AT 75,000 MILES SECOND AT 100000 MI. BOTH TIRES FLATTENED AT BETWEEN 30 & 50 MPH
Oct 15, 2017
COIL SPRING IN DRIVER'S SIDE FRONT STRUT FAILED SUDDENLY WHEN VEHICLE WAS BEING DRIVEN ON RESIDENTIAL STREET IN SISTER BAY, WI. THERE WAS A LOUD BANG WHEN SPRING FRACTURED AND SUSPENSION COLLAPSED. FAILURE OF COIL SPRING OCCURRED AT ABOUT 10:15 AM ON THURSDAY JUNE 29, 2017. AFTER VEHICLE WAS SAFELY PARKED IN A BANK PARKING LOT THE OWNER THEN JACKED UP FRONT END AND REMOVED WHEEL/TIRE. OWNER NOTICED HOW ENERGY RELEASED WHEN COIL SPRING FRACTURED DROVE SPRING VIOLENTLY DOWNWARD TO FRONT WHEEL KNUCKLE ASSEMBLY. FORTUNATELY WHEN SPRING WAS DRIVEN DOWNWARD IT DID NOT PUNCTURE TIRE. THE NEXT DAY VEHICLE WAS LOADED ON A TRANSPORTER AND TAKEN TO JIM OLSON EXPRESS IN STURGEON BAY, WI, FOR REPAIR. SUBSEQUENT REPAIRS INCLUDED REPLACEMENT OF BOTH FRONT STRUTS AND ALIGNMENT CHECK/ADJUSTMENT. TOTAL COST OF REPAIR INCLUDING CHARGE OF USD 165 BY TRANSPORTER COMPANY WAS USD 1,010. AT TIME OF COIL SPRING FAILURE THE VEHICLE HAD 134,128 MILES ON THE ODOMETER. VISUAL INSPECTION BY OWNER OF BROKEN PIECE OF COIL SPRING DID NOT REVEAL ANY SURFACE CORROSION. OWNER SPECULATES COIL SPRING FRACTURE MAY HAVE BEEN DUE TO 15 YEARS OF STRESS LOADS ON THE SPRING OR PERHAPS THERE WAS A DEFECT IN METAL OF COIL SPRING.
Sep 23, 2017
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND HER CHILDREN WERE RESCUED BY A FAMILY MEMBER WHO TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,365.
Apr 18, 2017
+ 898 more complaints for this component
VISIBILITY
70 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. DURING WET WEATHER CONDITIONS, WATER LEAKED INTO THE VEHICLE THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
Aug 25, 2014
SINCE I BOUGHT MY FORD IN JULY 2003 I'VE BEEN COMPLAINING ABOUT MY WINDSHIELD BEING DEFECTIVE, THE WINDSHIELD ITSELF HAS LITTLE CHIPS IN IT (A MANUFACTURER DEFECT IN THE GLASS) AND I'VE ALWAYS COMPLAINED TO MY FORD DEALER ABOUT HIGHWAY NOISE. 9 YEARS LATER THE "NOISE" HAS GOTTEN SO BAD THAT I'M AFRAID THAT IF I HIT A POT HOLE HARD ENOUGH THAT MY WINDSHIELD WILL FALL OUT! ALSO THE BOTTOM RIGHT CORNER OF MY WINDSHIELD HAS GOTTEN SO BAD THAT I HAD TO STUFF TISSUES TO REDUCE THE RATTLING OF MY WINDSHIELD. AFTER DOING EXTENSIVE RESEARCH ON RECALLS FOR MY CAR I'VE FOUND ONE RECALL FOR THE EXACT PROBLEM I'VE BEEN HAVING ALL THESE YEARS. PLEASE TELL ME THAT I CAN STILL HAVE MY WINDSHIELD REPLACED. IT'S COMING TO THE POINT THAT I AM AFRAID TO DRIVE MY CAR. FORD RECALL NUMBER 03C03, DATED MARCH 03, 2003 FROM NHTSA. THESE RECALL NOTICES WERE SENT OUT IN MARCH ON 2003, I BOUGHT MY CAR FROM FORD IN JULY 2003! . THE WEBSITE THAT I HAD FOUND THIS INFORMATION: HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/DOCUMENTLIST.XHTML?DOCID=03V087&DOCTYPE=RCL *JS
Jul 04, 2012
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT A CLICKING SOUND WAS HEARD FROM THE AIR CONDITIONER AND THE CONTACT NOTICED THAT THE PASSENGER SIDE FLOOR MAT WAS WET. THE CONTACT WAS DID NOT CONFIRM IF THE TWO FAILURES WERE RELATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 112,000.
Sep 14, 2011
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT BLOWER MOTOR HAD BECOME INOPERABLE. THE DEALER AS WELL AS AN INDEPENDENT MECHANIC MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE TO NO AVAIL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO ISSUES WITH THE BLOWER AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 40,000.
Mar 07, 2011
2002 FORD TAURUS COWL LEAK WATER INTO PASS/SIDE FLOOR & RUG BURNING (SHORTING)OUT AC MOTOR FORD ISSUED TSB-03-15-6 RECALL EXISTED 03V087000 BOUGHT 2ND HAND FROM FORD DEALERI HAD NO KNOWLEDGE OF PROBLEM UNTIL THE RAINS CAME IN WINTER OF 2008- 2009 WHEN BLOWER BURNED OUT.I WENT TO FORD DEALER & HE NEVER TOLD ME FORD KNEW THEY HAD A PROBLEM SO I HAD TO PAY FOR AC BLOWER MOTOR. I WOULD LIKE TO REF.COMPLAINT # 10184014 (YOUR NUMBER) IF FORD KNOWS THIS IS CAUSING CUST/$ WHY SHOULD THEY NOT FIX THE PRODUCT? *TR
Aug 30, 2010
+ 65 more complaints for this component
VEHICLE SPEED CONTROL
56 complaints
ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.
Sep 28, 2018
DRIVING AT A SPEED OF ABOUT 25 MPH ,MY CAR SUDDENLY REVVED UP AND SPED UP WITHOUT MY PRESSING THE GAS. I NEARLY REAR-ENDED A CAR IN FRONT OF ME. I PRESSED ON MY BRAKE AS HARD AS I COULD BUT IT DID NOT HELP MUCH .I DOWNSHIFTED TO 3RD GEAR BUT STILL NOT MUCH HELP. FINALLY IT RETURNED TO NORMAL SPEED. I WAS TOO SCARED AND DID NOT SEE HOW HIGH THE RPMS WENT.
Feb 17, 2018
ENTERING MY NEIGHBORHOOD WHEN GAS PEDAL "BROKE". CAR ACCELERATED TO HIGHEST RPM AND I HAD TO COUNTERACT THIS BY PUTTING BOTH FEET ON MY BRAKES TO KEEP MY CAR FROM FLYING OFF AND HITTING SOMETHING. EXTREMELY SCARY. CAR CANNOT BE TURNED ON WITHOUT THE ENGINE REVVING TO THE HIGHEST POSSIBLE SPEED. HAD I BEEN ON THE INTERSTATE I MAY BE DEAD. GAS PEDAL IS DEPRESSED ALL THE WAY TO FLOOR. HAVE NOT YET HAD IT INSPECTED BY A SHOP.
Jul 16, 2017
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD AND LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 22, 2016
WHILE ACCELERATING ONTO AN INTERSTATE(210FRWY IN LA), THE VEHICLE BEGAN ACCELERATING ON IT'S OWN UP TO 4000 RPM'S. THE CAR REACHED UP TO 80 MPH WITHOUT TOUCHING THE PEDAL. I HAD TO USE THE NEUTRAL SETTING ON TRANSMISSION TO SLOW DOWN AND EVENTUALLY EXIT THE BUSY HIGHWAY. AFTER CHECKING UNDER THE HOOD I NOTICED THE CRUISE CONTROL CABLE OUT OF IT'S PLASTIC RETAINER AND STUCK ALONG THE BROKEN PLASTIC CLIP THAT HOLDS IT. THIS CAR BELONGS TO MY 78 YR OLD FATHER INLAW AND I AM GLAD THIS HAPPENED TO ME AND NOT HIM OR THE OUTCOME COULD HAVE BEEN FATAL. FORD SHOULD HAVE A RECALL ON THIS DESIGN FLAW IN MY OPINION. AT THE VERY LEAST THEY SHOULD HAVE A SIMPLE FIX LIKE A METAL CABLE RETAINER.
Sep 13, 2016
+ 51 more complaints for this component
POWER TRAIN
37 complaints
I THE OWNER OF A 2002 FORD TAURUS,THE TRAN IS CRAP,SECOND TIME REPLACEMENT,WHAT R U GOING TO DO ABOUT A RECALL.WILL NOT MOVE AT ALL.TRANS GONE!!!!!!!!!!!!!!
Mar 14, 2016
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFT HESITATED TO SWITCH INTO THE REVERSE POSITION. AS A RESULT, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED AND THE TRANSMISSION FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. MA 10/25/15 *CN
Jul 31, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE SPLINE AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000.
May 11, 2015
I PURCHASED THIS CAR NEW IN 2002 AFTER PREVIOUSLY OWNING SEVERAL FORD VEHICLES. ON JULY 20, 2012, I ATTENDED A FAMILY FUNERAL A LITTLE OVER TWO HOURS AWAY FROM MY HOME. WHILE RETURNING HOME VIA I-75 IN MIDDLE GEORGIA, THE TRANSMISSION COMPLETELY FAILED. WHILE TRAVELING AT 70 MPH, THE ENGINE SUDDENLY INCREASED TO OVER 6000 RPM. I IMMEDIATELY LET OFF THE GAS AND LOOKED IN THE REAR VIEW TO SEE WHITE SMOKE BOILING FROM THE REAR OF THE CAR. AFTER SAFELY GETTING THE CAR OFF THE INTERSTATE, I RAISED THE HOOD TO SEE TRANSMISSION FLUID ALL OVER THE LEFT SIDE OF THE ENGINE. IT'S SIMPLY A MIRACLE THE CAR DID NOT CATCH FIRE. I WAITED FOR TWO HOURS IN 100 DEGREE HEAT BEFORE A TOW TRUCK ARRIVED. AFTER BEING TOWED TO THE NEAREST DEALERSHIP, THE SERVICE MANAGER TOLD ME AND I QUOTE, "WE SEE A LOT OF TAURUS TRANSMISSION PROBLEMS LIKE THIS AT AROUND 120,000 MILES." IF THIS IS SO, WHY CAN'T FORD DO SOMETHING ABOUT THIS PROBLEM? I REALIZE THE CAR HAS SOME AGE ON IT, BUT THE TRANSMISSION SHOULD LAST MUCH LONGER THAN THIS. SINCE DAY ONE, I HAVE "BABIED" THIS CAR AND HAVE NEVER ONCE ABUSED IT IN ANY WAY. I HAVE NEVER DRIVEN IT RECKLESSLY AND HAVE ALWAYS SERVICED IT ON REGULAR INTERVALS. THIS CAR HAS BEEN IN MY SHOP FOR OVER 3 YEARS BECAUSE WE CAN'T AFFORD TO GET IT REPAIRED. I WISH FORD WOULD MAN UP AND DO THE RIGHT THING TO FIX THIS PROBLEM FOR ME AND MANY OTHERS. HOWEVER, I CERTAINLY WON'T HOLD MY BREATH. "HAVE YOU DRIVEN A FORD LATELY?" I HAVEN'T. *TR
Feb 05, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 50 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,700. UPDATED 9/12/14*CN
Aug 07, 2014
+ 32 more complaints for this component
AIR BAGS
37 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Nov 03, 2014
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER INSPECTED NOR DIAGNOSED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127000.
Apr 08, 2014
CAR WAS NOT MOVING, WAITING FOR A TRAFFIC LIGHT TO TURN LEFT IN A LONG LINE OF CARS WHEN SIDE AIRBAGS UNEXPECTEDLY DEPLOYED FOLLOWED BY THE THE FRONT DRIVER-SIDE AIR BAG. LUCKILY I WAS NOT INJURED, THOUGH DISORIENTED, DEAF AND BLIND FOR A MINUTE OR SO FROM THE EXPLOSIONS AND SMOKE IN THE CAR THE YELLOW AIR BAG SENSOR WARNING LIGHT WAS TURNING ON AND OFF FOR A YEAR SO I AM GUILTY OF POOR MAINTENANCE , BUT TALKING TO MY FRIENDS I FOUND OUT THAT IT IS NOT THAT UNCOMMON AND I THINK THAT SOMETHING NEEDS TO BE DONE SINCE NEXT TIME THIS EXPLOSION CAN HAPPEN TO SOMEBODY ELSE WHILE DRIVING ON A HIGHWAY. *TR
Feb 23, 2013
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH MAKING A LEFT TURN ANOTHER VEHICLE CRASHED THE FRONT END OF THE VEHICLE AND THE FRONT DRIVERS SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Sep 24, 2012
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH ON AN ICY ROAD, THE VEHICLE SKIDDED AND ROLLED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STRUCK HER HEAD, SUSTAINED NECK AND SHOULDER STRAINS, BRUISES TO HER LEGS AND A LACERATION TO THE ARM. THE VEHICLE WAS TOWED AND DEEMED AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 234,000.
Dec 15, 2011
+ 32 more complaints for this component
ENGINE AND ENGINE COOLING
35 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE ENGINE WAS QUICKLY TURNED OFF AND THE KEY WAS TAKEN OUT OF THE IGNITION YET THE ENGINE NOISE CONTINUED TO INCREASE EXCESSIVELY WITHOUT THE KEYS BEING IN THE IGNITION FOR APPROXIMATELY FIVE MINUTES. THE CONTACT STATED THAT THE VEHICLE WOULD LATER BE TOWED TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,656.
May 23, 2011
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING UP HILL THE VEHICLE LOST POWER. THE MOTOR MADE A NOISE THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE GARAGE WHERE THE SPARK PLUGS AND WIRES WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE HEAD GASKET. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 57,200.
Sep 15, 2010
'MODEL YEAR : 2002 'MAKE: FORD 'MODEL: TAURUS SE 'COMPONENT*: CAR JUST SHUTS OFF AT REST AND LATELY IN THE MIDDLE OF DRIVING. CRANKS RIGHT BACK UP BUT THIS IS DANGEROUS. HAVE TAKEN TO DIFFERENT MECHANICS BUT NO ONE SEEMS TO KNOW WHAT IT IS OR HOW TO FIX THE ISSUE. THE RPM BOBS AND THE ENGINE STOPS IF AT REST(STOP LIGHT) OR WILL JUST SHUT OFF WHEN TURNING A CORNER OR EVEN WHILE ON INTERSTATE. THIS IS A HAZARD. THERE ARE SEVERAL FORD TAURUS OWNERS WHO ARE EXPERIENCING THE SAME ISSUE IF YOU GOGGLE "FORD TAURUS SHUTS OFF" EVERYONE IS SEEKING A RESOLUTION THROUGH FORUM. THIS IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE BECAUSE I NEVER KNOW WHEN IT WILL SHUT OFF. PLEASE DO SOMETHING ABOUT THIS. *TR
Aug 18, 2010
I HAD NO HEAT FROM MY 02 TAURUS THIS PAST SEPTEMBER AND AFTER 2 FLUSHES IT IS NOW A CLOGGED HEATER CORE. I NOTICED THAT I AM NOT ALONE WITH THIS CONDITION SINCE I WAS TOLD BY AN ON-LINE BLOGGER THAT THERE IS A KNOWN DEFECT IN THE TAURUS' COOLANT SYSTEMS HAVING PARTICLES IN THEM WHEN THEY LEFT THE MANUFACTURER, FORD. *TR
Jan 06, 2009
DURING STARTING OF CAR, RAN VERY ROUGH AND ENGINE LIGHT CAME ON. IT WAS DISCOVERED THERE WAS NO COMPRESSION IN CYLINDER #1DUE TO A BROKEN VALVE SPRING IN THE ENGINE. OIL WAS ALWAYS CHANGED ABOUT EVERY 3000 MI. WITH NO PREVIOUS ENGINE PROBLEMS. *TR
Dec 03, 2008
+ 30 more complaints for this component
STRUCTURE
33 complaints
THE DRIVER'S DOOR HANDLE WILL FREEZE UP ON PARTICULARLY COLD DAYS, AND THE DOOR WILL NOT STAY SHUT ONCE IT HAS BEEN OPENED. CONSEQUENTLY, THE DOOR HAS TO BE TIED SHUT, OR IT HAS TO BE HELD ON TO. IT HAS BEEN THIS WAY FOR ABOUT 3 YEARS, EVEN THOUGH WE HAVE ATTEMPTED SEVERAL "SURE" FIXES FOR THE PROBLEM. ONCE THE WEATHER WARMS UP, THE PROBLEM GOES AWAY... UNTIL THE NEXT COLD SNAP. IT IS NOT COLD OUT RIGHT NOW, SO I CAN'T DOCUMENT THIS WITH A PHOTOGRAPH. INCIDENTALLY, ALL OF THE OUTSIDE DOOR HANDLES TEND TO STAY IN THE "OPEN" POSITION ONCE THEY HAVE BEEN LIFTED. WE TEND TO GET IN THE HABIT OF PUSHING THEM DOWN AFTER WE OPEN IT, BUT IT SEEMS UNSAFE TO ME.
Sep 20, 2016
LOWER BODY HAS SEVER RUST. ROCKER PANELS ARE COMPLETELY ROTTED OFF DESPITE TAKING CARE TO WASH THE CARS UNDER BODY IN THE WINTER. FLOORS ARE SOFT. UPPER BODY HAS NO RUST ISSUES. LOWER BODY I HAVE HAD TO TREAT WITH RUST PREVENTATIVE EVERY YEAR FOR THE PAST 8 YEARS. I BELIEVE THE CAR WILL BE TOO RUSTED TO DRIVE IN THE NEXT 6 TO 8 MONTHS.
Apr 08, 2016
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE AND CAUSED THE CLIMATE CONTROLS TO FAIL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Nov 21, 2013
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE AND CAUSED THE CLIMATE CONTROLS TO FAIL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Nov 21, 2013
AFTER OPENNING THE ENGINE COMPARTMENT HOOD TO CHECK FLUID LEVELS, THE HOOD ABRUPTLY AND UNINTENTIONALLY DROPS, SUBJECTING THE OWNER TO SERIOUS BODILY INJURIES. THERE'S NO LATCH TO MAINTAIN THE HOOD OPEN AND THE DEVICES TO SLOW THE HOOD MOVEMENT DO NOT PROPERLY OPERATE. *TR
Jul 24, 2013
+ 28 more complaints for this component
ELECTRICAL SYSTEM
24 complaints
WHILE DRIVING MY 2002 FORD TAURUS, IT STARTED TO STALL AND AND NOT PICK UP SPEED WHILE I WAS DRIVING IT. IT STARTED SHAKING AND CUT OFF SEVERAL TIMES. I WAS ABLE TO START IT BACK UP TWICE THEN IT STOPPED IN FRONT OF MY JOB. IT HAD TO BE TOWED TO THE AUTO REPAIR SHOP. THEY STATED THE COMPUTER WENT OUT IN THE CAR. I DON'T UNDERSTAND WHAT THAT MEANS. IS THERE ANYTHING I CAN DO ABOUT THAT. CAN FORD GIVE ME ANY ANSWERS. NEVER HEARD OF THIS BEFORE.
Mar 15, 2017
CAR INTERMITTENTLY LOSES POWER TO POWER WINDOWS AND DASH BOARD LIGHTS. SOMETIMES IT TAKES ABOUT 30 MINUTES TO COME BACK OR NOT AT ALL, UNTIL NEXT START. TRY TO RESTART SAME OUTCOME, AT LEAST IT DRIVES. PROBLEM IS IF YOUR WINDOWS ARE DOWN CAN'T RAISED THEM. LIVE IN CALIFORNIA FORTUNATELY VERY LITTLE RAIN. *TR
Oct 19, 2013
BEGINNING SHORTLY AFTER MY CAR WAS OUT OF ITS 3,000 MILE USED CAR WARRANTY, WHEN CAR WAS PARKED AND LOCKED THE HORN BEGAN TO GO OFF ANYTIME ANYWHERE - UP TO 5-6 TIMES A DAY. WHY IS THIS A SAFETY CONCERN? BECAUSE THE ONLY WAY TO AVOID WAKING OURSELVES AND NEIGHBORS UP AT NIGHT OR HAVING CAR ALARM GO OFF MULTIPLE TIMES DURING DAY AT WORK WAS TO HAVE A FORD TECH DISCONNECT THE HORN! I DID SO AFTER THE PROBLEM CONTINUED FOR MANY MONTHS - AND NOW, WITH HORN OFF, IT STILL CONTINUES (LIGHTS BLINK AND FLASH), JUST NOISELESSLY. INCREDIBLE! ONLY WORKAROUND BESIDES DISCONNECTING HORN WAS TO LEAVE THE CAR UNLOCKED - NOT AN OPTION. *TR
Sep 14, 2012
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE, AT TIMES, WOULD NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000. SM.
Jul 21, 2011
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ANTI THEFT DEVICE ACTIVATED ON FIVE OCCASIONS, CAUSING THE VEHICLE TO STALL. THE VEHICLE WOULD NOT RESTART UNTIL THE ANTI THEFT DEVICE DE-ACTIVATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 100,000.
Jun 10, 2011
+ 19 more complaints for this component
SUSPENSION,TIRES
24 complaints
BACKING OUT OF GARAGE HEARD LOUD LEAK OF AIR. THOUGHT FLAT TIRE. WHEN ABOUT TO CHANGE TIRE DISCOVERED COIL BROKE AND SLASHED TIRE. THANK GOD DIDN'T HAPPEN A COUPLE WEEKS BEFORE WHEN SON BORROWED CAR AND WAS DRIVING ON HIGHWAY OUT OF STATE. OF COURSE NO RECALL ON THESE COILS SO HAD TO PAY OUT OF POCKET COR 2 NEW REAR COIL SPRINGS AND LABOR TO INSTALL. CHECKED ON INTERNET AND READ HUNDREDS OF POSTS ON THIS PROBLEM WITH THE TAURUS. WHY NOT A RECALL ON THIS YEAR?? *TR
Jan 04, 2012
ON 1/10, I WAS ON MY WAY TO DROP MY KIDS OFF AT THEIR SCHOOL WHEN THE CAR BEGAN TO DRIVE FUNNY.I PULLED OVER RIGHT AWAY AND SAW THE FRONT DRIVER'S SIDE TIRE WAS BLOWN..I PROCEEDED TO CHANGE THE TIRE TO MY DONUT WHEN I SAY THE GASH IN MY TIRE AND I LOOKED AT THE WHEEL WELL AND SAW THE SPRING WAS SHEERED OFF..HENCEFORTH I HAD TO PAY TO GET NEW STRUTS AND A NEW TIRE AND A NEW STABILIZER FOR MY CAR..I LOOKED ON THE WEB AND SAW A BUNCH OF PEOPLE HAVE HAD THE EXACT SAME PROBLEM WITH THEIR 2002 FORD TAURUS..PLEASE HELP. *TR
Jan 11, 2011
I HAVE A 2002 FORD TAURUS STATION WAGON. WHILE PULLING OUT OF THE DRIVEWAY THERE WAS A LOUD NOISE. I IMMEDIATELY PULLED BACK INTO THE DRIVEWAY TO GET THE VEHICLE OFF THE STREET AND CALLED A MECHANIC. UPON REMOVING THE LEFT FRONT WHEEL HE DISCOVERED THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND THAT THE JAGGED EDGED OF THE SPRING HAD SLICED THROUGH THE TIRE SIDE WALL. THE CAR WAS TOWED THE MECHANICS GARAGE WHERE UPON FURTHER INVESTIGATION HE FOUND THAT THE LEFT FRONT SWAY BAR LINK AND THE LEFT FRONT STRUT ASSEMBLY WERE ALSO DAMAGED. THE FAILURE HAS OCCURRED ONLY ONCE - SO FAR. THE CONSEQUENCE IN THIS CASE WERE NOT CATASTROPHIC - LOSS OF USE OF THE CAR FOR 2 DAYS AND A $950 DOLLAR REPAIR BILL ALTHOUGH I HATE TO THINK OF THE CONSEQUENCES HAD I BEEN DRIVING AT HIGHWAY SPEED AND HAD THIS HAPPEN. I'M AFRAID IT WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL OF THE VEHICLE AND A SERIOUS CRASH PERHAPS WITH SERIOUS OR CRITICAL INJURIES OR DEATH. MY RESEARCH SHOWS THAT FORD RECALLED THE 1999-2001 TAURUS MODELS IN NORTHERN STATES FOR THIS SAME DEFECT AND PAID TO REPLACE BOTH RIGHT AND LEFT FRONT COIL SPRINGS MODIFIED WITH A GUARD TO PREVENT SUCH CATASTROPHIC DAMAGE SHOULD A SPRING BREAK AGAIN. THIS RECALL SHOULD BE EXTENDED TO INCLUDE AT LEAST THE 2002 MODEL YEAR WHICH I'M TOLD USES EXACTLY THE SAME SPRINGS AS THE 199-2001 MODEL FORD TAURUS. *TR
May 07, 2010
1. STARTED CAR, A 2002 FORD TAURUS AND BEGAN TO BACK UP AND THE FRONT LEFT TIRE BLEW VIOLENTLY. 2. SUBSEQUENTLY FOUND THE COIL SPRING HAD BROKEN AND SPEARED FRONT TIRE. 3. REPLACED COIL SPRINGS AND FRONT TIRE AT AN APPROXIMATE COST OF $500. *TR
Feb 13, 2010
2002 FORD TAURUS - FRONT STRUT AND COIL SPRING FAILURE. ON 12/31/09 AS I WAS BACKING OUT OF DRIVEWAY THE RIGHT FRONT COIL STRUT SPRING SNAPPED AND PUNCTURED THE TIRE. (TIRE WAS 6 MOS OLD WITH ONLY ABOUT 9000 MILES OF USE) I HAD THE VEHICLE SERVICED AT A LOCAL MECHANIC SHOP THEN ON THE SAME DAY AND WITHIN HOURS OF FIRST EVENT AS I WAS BACKING UP THE LEFT SPRING SNAPPED AND PUNCTURED THE NEW TIRE I HAD JUST PURCHASED. I HAD PURCHASED TWO NEW TIRES SINCE I HAD TO CHANGE THE TIRES AS A PAIR. I NOW HAVE HAD TO PURCHASE A THIRD NEW TIRE TO REPLACE THE NEW ONE ON LEFT SIDE THAT WAS PUNCTURED IN THE SECOND INCIDENT. THE BREAK POINT OF BOTH SPRINGS IS IDENTICAL TO THE POINT WHERE THE SPRING BROKE THE METAL IS SNAPPED IDENTICALLY IN THE EXACT SAME SPOT ON EACH SPRING AND THE FRACTURE LINE AT THE BREAK POINT IS THE EXACT SAME ON EACH BROKEN PIECE. I HAVE SAVED THE PIECES OF THE SPRING. I FIND IT VERY SUSPECT THAT THE SPRINGS WOULD SNAP WITHIN HOURS OF EACH OTHER AT THE EXACT SAME SPOT ON EACH SPRING. ALL TOLD THE DAMAGES INCURRED WILL AMOUNT TO OVER $600. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING AS JUST A DAY PRIOR I HAD RETURNED HOME ON A 250 MILE HIGHWAY TRIP. *TR
Jan 02, 2010
+ 19 more complaints for this component
SERVICE BRAKES, HYDRAULIC
21 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE FLUID RESERVOIR AND BRAKE FLUID NEEDED TO BE REPLACED. THE SERVICE WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE AND THE TECHNICIAN REPLACED THE GEM MODULE AND CIRCUIT BOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/3/13*CN
Oct 11, 2013
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT ROTORS WERE WEARING PREMATURELY AND WERE REPLACED TEN TIMES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ADVISED THAT THE WEIGHT OF THE VEHICLE WAS CAUSING THE ROTORS TO WEAR PREMATURELY. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/24/12*LJ
Apr 26, 2012
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
Sep 21, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING ON AN UNPAVED ROAD, THE CONTACT'S HUSBAND STOPPED THE VEHICLE AND APPLIED THE PARKING BRAKE. HE THEN RELEASED THE BRAKE AND APPLIED THE ACCELERATOR PEDAL. HE NOTICED THAT THE BRAKES FELT LOOSE AND THE CONTACT EXITED THE VEHICLE. SHE DISCOVERED A PUDDLE OF BRAKE FLUID UNDERNEATH THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,063.
Jul 05, 2007
2002 FORD TAURUS. LOSS OF BRAKES DUE TO MALFUNCTION IN ABS SYSTEM. REMOVED FUSE TO THE ABS SYSTEM AND THE BRAKES RETURNED. DAUGHTER WAS ON WAY HOME FROM WORK AND WENT THROUGH A RED TRAFFIC LIGHT BECAUSE THERE WAS NO BRAKES AT ALL. GOOD THING LATE AT NIGHT AND NO ONE TO BE HIT. FORD CONTINUES TO SAY NOT A RECALL PROBLEM. *NM
Oct 27, 2006
+ 16 more complaints for this component
FUEL SYSTEM, GASOLINE
17 complaints
MECHANIC IDENTIFIED FUEL TANK FAILURE AND RECOMMENDED TANK REPLACEMENT. *TR
Jul 21, 2014
THE VEHICLE HAS AN OVER WHELMING GAS SMELL, STARTED OUTSIDE THE VEHICLE NOW INSIDE. TOOK THE VEHICLE TO TWO DIFFERENT MECHANICS NEITHER CAN EXPLAIN WHERE THE SMELL IS COMING FROM. SMELL IS SO POWERFUL IT MAKES YOU SICK. *TR
Jul 07, 2013
A FUEL TANK MOUNTING STRAP FAILED ON MY 2002 FORD TAURUS DURING NORMAL DRIVING IN WALTON HILLS, OH. THE STRAP WAS PAINTED REGULAR STEEL AND BADLY CORRODED. THIS DEFECT APPEARS TO BE IDENTICAL TO THE AUGUST 2011 RECALL OF F150 AND F250 TRUCKS FOR POTENTIAL FUEL TANK STRAP FAILURE. THE STRAP WILL HAVE TO BE REPLACED ASAP AND I WILL SEE IF THE OLD STRAP CAN BE SAVED. *KB
Aug 16, 2011
GAS SMELL BACK SEAT PASSENGER SIDE, NO ONE CAN SIT IN BACK SEAT OR THEY GET OVER POWERED BY GASOLINE SMELL, 2002 FORD TAURUS I KNOW OF FIVE OTHER CARS IN MY AREA (SAME YEAR AND MAKE) WITH SAME EXACT ISSUE. *KB
Aug 01, 2011
WHILE DRIVING AT POSTED SPEED LIMIT, ENGINE STUTTERED AND DIED IN TRAFFIC. BATTERY LIGHT LIT UP. AUTO CLUB RESTARTED CAR AND STATED "NO BATTERY FAILURE".DROVE CAR ALL DAY AND NEXT DAY FOR APPROX. 3 HOURS WHEN SAME ENGINE STUTTER AND DIED IN TRAFFIC OCCURRED. THIS TIME,BESIDES "BATTERY LIGHT" THE "CHECK ENGINE LIGHT"CAME ON. AGAIN AUTO CLUB WAS ABLE TO RESTART. DROVE CAR TO REPAIR SHOP,WHO PERFORMED A "DIAGNOSTIC TEST" AND REPLACED A "FUEL PRESSURE SENSOR". I RETAINED THE OLD PART. THE CAR HAS BEEN REGULARLY SERVICED AT RECOMMENDED INTERVALS BY SELLING DEALER. THIS ENGINE FAILURE IS NOT ONLY DANGEROUS TO ME AND FAM.,BUT ALSO TO THE SURROUNDING TRAFFIC AT THE TIME FAILURE OCCURS WHILE DRIVING. GETTING THE VEHICLE OUT OF TRAFFIC WAS EXTREMELY DIFFICULT, DUE TO INABILTY TO USE POWER STEERING AND BRAKES,BEING THAT IT HAPPENED ON AN INCLINE. I SINCERELY HOPE THIS INFORMATION IS RELEVANT TO YOUR RESEARCH. *TR
Sep 06, 2010
+ 12 more complaints for this component
EXTERIOR LIGHTING
15 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT ANY SPEED, THE REAR BRAKE LIGHT REMAINED ON CONTINUOUSLY. THE CONTACT TURNED OFF THE IGNITION AND UNPLUGGED THE BATTERY SO THAT IT WOULD NOT BE DRAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Sep 30, 2015
TRAVELING ON DARKENED ROAD WITH AUTOMATIC HEADLAMPS ENGAGED AT NIGHT. HEADLIGHTS SUDDENLY CUT OFF, AND HAD TO CHANGE SELECTOR SWITCH TO MANUAL HEAD LIGHTS. THIS HAS HAPPENED SEVERAL TIMES.. I HAD THE LIGHT SENSOR REPLACED BUT NO CHANGE. AFTER DOING SOME RESEARCH, THE CAUSE IS MOST LIKELY THE AUTOMATIC HEADLAMP RELAY, WHICH IS NOT REPLACEABLE, AS IT IS BURIED BEHIND THE FUSE BOX, AND EXCESSIVE COST (>$300) TO REPLACE. I FEEL FORD SHOULD ISSUE A RECALL, BECAUSE IT APPEARS THIS IS A COMMON PROBLEM WITH FORD VEHICLES. APPARENTLY THE RELAY USED TO ENERGIZE THE HEADLIGHTS IN "AUTOMATIC " MODE IS NOT ABLE TO HANDLE THE CURRENT, AND I SUSPECT, BURNS OUT AND BECOMES UNABLE TO MAINTAIN THE ELECTRICAL CIRCUIT. THE AUTOMATIC HEADLIGHT FEATURE, (WHEN IT WORKS) IS A GREAT SAFETY ADVANCEMENT, AS MANY DRIVERS FAIL TO TURN ON HEADLIGHTS AT DUSK, THEREFORE THE AUTOMATIC ON FEATURE GREATLY IMPROVES VISIBILITY OF ONCOMING VEHICLES AT DUSK AND EARLY EVENING. SINCE IT IS NOT PREDICABLE WHEN THE LIGHTS WILL FAIL, MANY PEOPLE WILL CONTINUE TO USE THE AUTOMATIC ON/OFF FEATURE, PREFERRING TO SWITCH TO MANUAL ON/OF ONLY WHEN AUTOMATIC FAILS. BUT THIS COULD BE ANY TIME AT FREE WAY SPEEDS, AND IS THEREFORE A HAZARDOUS CONDITION THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR RECTIFYING, AS IT MOMENTARILY DISTRACTS THE DRIVER. THANK YOU FOR LISTENING! [XXX] SYSTEMS AND SAFETY ENGINEER PROGRESS RAIL SERVICES, ALBERTVILLE, ALABAMA A DIVISION OF CATERPILLAR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 02, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE ENTIRE BRAKE LIGHTING SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Jan 16, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V106000 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Sep 25, 2012
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE SHUT OFF. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT THE FIRE ORIGINATED AT THE REAR TAIL LIGHT ASSEMBLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 198,000.
Jan 03, 2012
+ 10 more complaints for this component
VISIBILITY,STRUCTURE
12 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Jul 18, 2019
FORD IS AWARE THAT THEY HAVE A FIT PROBLEM WITH THE COWL AND AIR CABIN FILTER AREAS OF THESE CARS THAT CAUSE WATER TO LEAK ONTO THE FLOOR OF THE PASSENGER SIDE. THIS CAUSES CARPETS TO GET MOLDY/SMELLY. THE LEAK SOMETIMES ALLOWS WATER TO SHORT/RUIN THE BLOWER MOTOR. I BELIEVE RECALL NUMBER 03V087000 IS RELATED TO THIS ISSUE. I HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF MY LOCAL FORD DEALER AND THEY WON'T DO ANYTHING TO FIX IT UNLESS I PAY THEM $400 OR SO. *TR
Dec 19, 2014
OCCASIONALLY, AFTER HEAVY RAIN, THE PASSENGER SIDE FLOOR OF MY TAURUS WOULD BE SOAKED. THIS WENT ON FOR A FEW YEARS. DURING THE WINTER OF 2007, THE BLOWER MOTOR STOPPED FUNCTIONING DUE TO THE LEAK. WHEN THE BLOWER MOTOR STOPPED WORKING I WAS ON THE HIGHWAY AND COULD NOT DEFROST MY WINDOWS. THIS WAS ESPECIALLY DANGEROUS BECAUSE OF THE SNOWY AND ICY CONDITIONS. NOT ONLY WAS I UNABLE TO DEFROST THE INSIDE OF MY WINDSHIELD, BUT I ALSO COULD NOT PREVENT ICE FROM FORMING ON THE OUTSIDE OF MY WINDSHIELD. IT WAS AN EXTREMELY DANGEROUS SITUATION AND I HAD TO EXIT THE HIGHWAY. THE WINDOW COWL UNDER THE WINDSHIELD AND VARIOUS PARTS OF THE BLOWER MOTOR WERE REPLACED. THIS DID STOP THE LEAK. MY TAURUS IS A 2002, BUT I HAVE SEEN THIS PROBLEM IN THE 2000 TO 2005 MODELS. IT IS UNACCEPTABLE THAT NHTSA HAS NOT INVESTIGATED THIS AND ISSUED A RECALL. IT IS A SERIOUS SAFETY CONCERN, AND THE ISSUE HAS BEEN KNOWN FOR ALMOST A DECADE. PLEASE INVESTIGATE. *TR
Aug 03, 2010
VEHICLE WAS RUNNING FINE. NEXT DAY, NO HEAT. I HAD A MECHANIC BACKFLUSH THE LINE AFTER WHICH I WAS ABLE TO GET SOME(VERY LITTLE) HEAT FOR ABOUT 1 MONTH JUST TO GET ME THROUGH THE WINTER. FOLLOWING YEAR, I HAD TO HAVE THE VEHICLE BACKFLUSHED AGAIN. SAME RESULTS, BUT NOW THE AC IS STAYING ON WITH THE VENT ON AND I HAVE NO HEAT ANY WHERE BUT AT THE FLOOR BOARDS AND THAT IS VERY LITTLE TO NONE. A MECHANIC ADVISED ME THAT IT IS THE HEATER CORE AND WILL NEED TO BE REPLACED. OTHER COMPLAINTS ON THE HEATER CORE SOUND TO BE A RESULT OF AN INCIDENT I HAD: WHEN I BOUGHT THIS VEHICLE, I HAD A PROBLEM WITHIN 30 DAYS OF OWNERSHIP WHERE WATER WAS LEAKING UNDER THE HOOD FROM OUTSIDE. I WAS CHARGED FOR REPLACING A FAULTY COWLICK. THE DEALERSHIP TOLD ME THAT THIS PROBLEM WOULD CONTINUE TO HAPPEN WEEKLY WHEN THE CAR GOT WET IF THE COWLICK WAS NOT REPLACED. WHEN I QUESTIONED HOW THIS WAS POSSIBLE THAT I HAD THIS PROBLEM AND THEY NEVER HAD TO REPLACE THIS PART BEFORE; I WAS TOLD THE VEHICLE NEVER GOT WET WHILE IN THEIR OWNERSHIP,(OPEN LOT WITH NO GARAGES TO PROTECT VEHICLES FROM RAIN). I HAD TO PAY OUT OF POCKET TO HAVE THE PART REPLACED. *TR
Jan 11, 2010
WATER LEAKS INTO THE HEATER BLOWER BOX WHEN RAINING AND THEN TO THE PASSENGER SIDE FLOOR INSIDE THE CABIN. THE WATER HAS SHORTED OUT THE BLOWER MOTOR RESISTOR AND THE BLOWER MOTOR. THIS ALSO CAUSED RUST TO FORM ON THE FAN, THE MOTOR AND RESISTOR PACK. *TR
Dec 27, 2009
+ 7 more complaints for this component
TIRES
10 complaints
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE MANUFACTURER OF THE TIRES IS BIG O ASPEN AND THE TIRE SIZE IS P215/60R16. THE CONTACT STATED THAT THE TREAD ON THE DRIVER-SIDE FRONT TIRE SEPARATED. SHE HAD THE TIRE REPLACED ACCORDING TO RECALL# 06T027000 (TIRES: TREAD/BELT, TIRE LINE / TIRE). AFTER THE REPAIR THE THREE REMAINING TIRES FAILED IDENTICALLY. THE BLOW OUTS INCREASED HER RISK FOR VEHICLE CRASH. THE TIRE FACILITY DENIED RESPONSIBILITY FOR THE FAILURES, SO SHE HAD TO BEAR THE EXPENSE TO REPLACE THEM. THE DOT NUMBERS OF THE TIRES WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,111. THE CURRENT MILEAGE IS 97,000.
Sep 03, 2009
NORMAL DRIVING CONDITIONS, TIRES FAILED TO HOLD AIR PRESSURE. BOTH FRONT TIRES WITHIN ONE MONTH OF EACH OTHER FAILED. TIRES APPEARED TO BE DRY ROTTED ON CORNER OF SIDE WALLS. BOTH TIRES HAD SAME AREA OF DRY ROT/CRACKS IN TREAD. TIRES HAD LESS THEN 20,000 MILES ON THEM AND WHERE PROPERLY MAINTAINED. DEALER REPLACED TIRES. MFG. TBC, TOURING TR VANDERBILT. *TR
May 11, 2008
I PURCHASE 4 KUMHO 215/60/16 TIRES IN MAY OF 2004 AND HAVE PUT LEAST THAN 20,000 MILES ON THEM WHEN I WENT OUT GET MY CAR INSPECTED THEY SAID THAT THE TIRES WERE "JUNK" EXTREMELY DANGEROUS TO BE ON THE ROAD BECAUSE THEY WERE CRACKED AND ONE BELT WAS BROKEN ON THE RIGHT FRONT TIRE- I FEEL THESE TIRES SHOULD BE ADDED TO THE RECALL LIST AND ANYONE WHO PURCHASED THEM SHOULD BE REIMBURSED FOR THERE EXPENSES. *TR
Jul 01, 2007
DT*: THE CONTACT STATED THAT THE SPARE TIRE CABLE BRACKET THAT HOLDS UP THE SPARE TIRE FRACTURED AND COMPLETELY DETACHED. THE SPARE TIRE DROPPED FROM THE VEHICLE AND WAS HIT BY ANOTHER VEHICLE. THE DEALER AND THE MANUFACTURE WAS ALERTED BUT THE MANUFACTURER DENIED THE CLAIM.*AK
Jul 11, 2006
IN MID JANUARY I WAS DRIVING MY VEHICLE , 2002 33XI BMW, WHEN I HAD A BLOW OUT OF MY FRONT LEFT TIRE. THE TIRES ARE NOKIAN WR SIZE 205/50R17. I THOUGHT I MUST HAVE HIT A POTHOLE OR SOMETHING ELSE TO CAUSE THE BLOW OUT. YESTERDAY, MARCH 11, 2005 I NOTICED A BLUGE ON MY FRONT RIGHT TIRE ( SAME MAKE). I CALLED JACK WILLIAMS FOR A REPLACEMENT TIRE AND WILL HAVE THE TIRE REPLACED AT MY COST. MY CONCERN IS THAT THE TIRES MAY BE DEFECTIVE. I HAD ALL FOUR TIRES REPLACED ON 12/01/04 AND HAVE LESS THEN 10,000 MILES ON THEM. I FEEL IT IS TOO IRONIC THAT I HAVE A PROBLEM WITH ANOTHER TIRE AFTER HAVING A BLOW OUT. I COULD NOT FIND THIS MAKE OF TIRE ON YOUR RECALL SYSTEM. ANY ASSITANCE YOU CAN GIVE ME WOULD BE APPRECIATED. *AK
Mar 11, 2005
+ 5 more complaints for this component
EQUIPMENT
9 complaints
MY A/C BLOWER MOTOR STOPPED WORKING AND WAS FILLED WITH WATER WITH TRACES OF RUST. I OWN A 2002 FORD TAURUS AND UNDERSTAND MANY PEOPLE HAVE HAD THE SAME ISSUE; JUST RESEARCH THE INTERNET. *TR
Sep 14, 2008
IN AUGUST 2006 VAPORS FROM THE AIR CONDITIONER OF MY 2002 FORD TAURUS ENTERED THE VEHICLE THROUGH THE FRONT VENTS AND IT STOPPED COOLING SHORTLY THEREAFTER. I WENT IN TO THE LANDERS-MCCLARTY FORD DEALER AND WAS TOLD THAT MY CAR SHOULD NOT EVER NEED FREON AND THAT IT MAY BE A CHEAP OR EXPENSIVE REPAIR JOB AND I WOULD HAVE TO LEAVE THE CAR OVERNIGHT. I COULD NOT LEAVE IT. SINCE SUMMER WAS ALMOST OVER, I DID NOT USE OF THE AIR CONDITIONER ANYMORE. IN RETROSPECT, THE CAR FELT VERY VERY HOT AS IF EXTRA HEAT WAS COMING FROM THE ENGINE WHENEVER I HAD USED THE AC PRIOR TO ITS FAILURE. THAT FORD DEALERSHIP CLOSED. IN THE LATE FALL, I STARTED USING MY DEFOGGER/HEATER AND NOTICED AN ENERGY DRAIN ON THE ENGINE. THE HEATER WORKS. THE PROBLEM: STRANGE FUMES ENTER THE CAR THROUGH THE VENTS. AFTER SHIFTING THE CAR INTO PARK WITH THE HEATER ON AND THE ENGINE IDLING, IT SHUT ITSELF OFF. I STARTED THE ENGINE BACK UP AND IT SHUT ITSELF OFF AGAIN. I TURNED THE HEATER TO THE OFF POSITION AND STARTED THE ENGINE AGAIN AND THE ENGINE STAYED ON. I TURNED THE HEATER BACK ON AND THE ENGINE SHUT OFF AGAIN. I TOOK THE CAR IT TO ANOTHER FORD DEALER AND WAS TOLD THAT THEY HAD NEVER HEARD OF THAT TYPE OF PROBLEM BEFORE. THE MANUFACTURER WARRANTY HAD EXPIRED AND THE EXTENDED WARRANTY WHICH I HAD PURCHASED EXPIRED NOV. 7, 2006, THE WEEK BEFORE I TOOK IT IN. I WAS TOLD I HAD TO PAY $80 JUST FOR THEM TO DIAGNOSIS THE PROBLEM IN ADDITION TO WHATEVER IT WOULD COST TO FIX IT. THE SHOP WAS VERY BUSY AND I WAS ASKED TO LEAVE THE CAR, BUT WAS UNABLE TO DO SO BECAUSE IT IS MY ONLY TRANSPORTATION. I DO NOT USE TO HEATER AT ALL. *NM
Jan 23, 2007
I HAVE OWNED THIS CAR SINCE JULY OF 2005 (3/10/06). MY BROTHER WENT TO USE THE CIGARETTE LIGHTER AND WHEN IT WAS DONE HEATING UP IT POPPED COMPLETELY OUT AND FELL UNDER THE PASSENGER SEAT AFTER BOUNCING OFF THE CENTER CONSOLE. THIS HAPPENS EVERY TIME THE CIGARETTE LIGHTER IS USED. I SEE ANOTHER COMPLAINT FOR THIS AND I TRULY BELIEVE THAT THIS IS A SAFETY HAZARD FOR TWO REASONS, 1 BEING THAT IT COULD EASILY CAUSE A FIRE IN THE CAR (ESPECIALLY IF THERE ARE PAPERS UNDER THE SEAT) WHICH ON TOP OF THAT COULD CAUSE A CRASH, AND 2 IF THE DRIVER WENT TO FIND THE LIGHTER SO IT DIDN'T CAUSE A FIRE NOT ONLY WOULD HE/SHE GET BURNED WHILE DRIVING BUT IT COULD ALSO CAUSE A CRASH WHICH ALMOST HAPPENED TO ME. AND JUST SO FORD KNOWS, I AM HOLDING THEM RESPONSIBLE FOR MY BURNED FINGER.*JB
Mar 10, 2006
WHILE THE CONSUMER WAS JACKING UP THE VEHICLE TO REPLACE A FLAT TIRE, THE JACK COLLAPSED AND THE VEHICLE FELL ONTO THE GROUND. NO INJURIES. THE CONSUMER CONTACTED THE DEALER, BUT WAS TOLD HE HAD TO ORDER THE PART ON HIS OWN. *JB *ER
Feb 16, 2005
THERE IS A BAD ODOR COMING FROM AIR CONDITIONING (A/C) UNIT CAUSED BY MOLD/MILDEW (FROM WATER THAT SITS IN BLOWER BOX). VEHICLE HAS BEEN IN TO DEALERSHIP FOUR TIMES WITHOUT RESOLUTION TO THIS PROBLEM. I AM CONCERNED ABOUT HEALTH CONSEQUENCES IF THIS IS NOT RESOLVED. DEALER HAS USED DEODORIZERS IN A/C UNIT AND REPLACED CABIN AIR FILTER, ALL TO NO AVAIL. *LA
May 10, 2004
+ 4 more complaints for this component
SEAT BELTS
8 complaints
SEAT BELT WILL NOT BUCKLE ON FRONT PASSENGER SIDE I THINK SOMETHING WRONG WITH THE LATCH INSIDE BECAUSE THE MALE WILL NOT FIT INSIDE THE BUCKLE.
Aug 05, 2016
DT: CONSUMER WAS HAVING PROBLEMS WITH PASSSNGER SEAT BELT. IT WON'T ROLL OUT, IT'S LOCKED OR STUCK. *AK
May 31, 2005
DT: THREE REAR SEAT BELTS DID NOT RETRACT . THIS HAPPENED IN THE LAST 3 WEEKS. TAKEN VEHICLE TO DEALER TO HAVE THIS PROBLEM FIXED, COST OF THIS REPAIR WILL BE CLOSE TO $500.00. SPOKE TO MANUFACTURER, AND THEY SAID NO RECALL, THEY COU;DN'T HELP. *AK
May 23, 2005
THE FRONT SEAT BELT WILL NOT RETRACT. THE CONSUMER WAS UNABLE TO WEAR THE SEAT BELT CORRECTLY. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Feb 03, 2005
CONSUMER NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT RETRACT PROPERLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELT UNIT NEEDED TO BE REPLACED, AND REPLACED IT THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Aug 23, 2004
+ 3 more complaints for this component
UNKNOWN OR OTHER
7 complaints
COOLING SYSTEM PROBLEM. HAVE REPLACED WATER PUMP 4 TIMES IN THIS VEHICLE. THERE IS DEFINITELY AN ISSUE WITH THE COOLING SYSTEM. PLEASE ISSUE RECALL. SPECIFIC PROBLEM...CAR SHUTS DOWN.
Apr 05, 2017
MY TAURUS 2002, THREE DAYS AFTER I BOUGHT IT USED, EXHIBITED BEHAVIOR JUST LIKE THAT DESCRIBED IN PE12005 FOR 2005-2006 MODEL YEARS. I HAD TO LIMP HOME, ALTERNATING BETWEEN NEUTRAL AND DRIVE, BECAUSE THE ENGINE WAS STUCK AT APPROX 3500 RPM. TURNING THE ENGINE OFF AND ON DID NOT CURE THIS. AFTER ABOUT 20 HARROWING MINUTES DURING RUSH HOUR DRIVING THROUGH A NOT-SO-GREAT SECTION OF DETROIT, THE PROBLEM WENT AWAY. FORD TECHS COULD FIND NOTHING; THE PROBLEM HAS NOT RECURRED. HOWEVER, BASED ON PE12005, I WILL HAVE THE POSITION OF THE CRUISE CONTROL CABLE CHECKED IN CASE THAT WAS (OR COULD AGAIN BE) THE CULPRIT. *JS
Mar 19, 2012
ON MAY 15, 2011 I WAS USING MY 2002 FORD TAURUS TO RUN ERRANDS . AFTER DRIVING FOR A SHORT PERIOD OF TIME I BECAME AWARE OF A STRANGE ODOR, ALL OF THE GAUGES APPEARED NORMAL, AND THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. HOWEVER, I WAS CONCERNED ENOUGH TO GET A SECOND OPINION. FORTUNATELY, THE FACILITY THAT NORMALLY SERVICES MY VEHICLE IS LOCATED LESS THAN 2 MILES FROM MY HOME. AFTER VISUALLY INSPECTING THE VEHICLE AND CHECKING ALL FLUIDS THE MECHANIC PROCEEDED TO TEST DRIVE THE VEHICLE, ATTEMPTING TO DUPLICATE THE SMELL. THE CAR ONLY TRAVELED A SHORT DISTANCE BEFORE THE LEFT REAR TIRE BLEW OUT. FURTHER INVESTIGATION, ON A LIFT, REVEALED A BROKEN LEFT REAR COIL SPRING. THE JAGGED END OF THE SPRING WAS PROTRUDING INTO THE INNER SIDEWALL OF THE TIRE, HAVING CAUSED IT TO RAPIDLY DEFLATE. THE MECHANIC THEN INFORMED ME THAT THE SMELL I EXPERIENCED WAS MOST LIKELY THE BROKEN SPRING RUBBING ON THE SIDEWALL OF THE TIRE. TO MY ASTONISHMENT I WAS ALSO TOLD THAT IT WAS A FAIRLY COMMON EVENT AND THERE IS THE POTENTIAL FOR FAILURE OF THE REMAINING 3 COIL SPRINGS. I AM VERY CONCERNED ABOUT THE CONTINUED USE OF THIS VEHICLE, I AM WELL AWARE OF THE HAZARDS ASSOCIATED WITH THE SUDDEN DEFLATION OF A TIRE AT ROAD SPEED. I HAVE ATTEMPTED TO CONTACT FORD MOTOR COMPANY, BECAUSE I WAS ALSO TOLD BY MY MECHANIC THAT AT ONE TIME FORD HAD A RECALL AND A CAMPAIGN TO REMEDY SUCH A PROBLEM. TO DATE, I HAVE NOT BEEN SATISFIED WITH THE RESULTS.
Jul 20, 2011
UPON BACKING MY 2002 FORD TAURUS OUT OF THE DRIVEWAY, MY BOYFRIEND HEARD A LOUD "POP" AND DISCOVERED THE FRONT DRIVER'S SIDE TIRE WAS FLAT. UPON TAKING OFF THE TIRE, HE DISCOVERED THE SPRING COIL BROKE AND PUNCTURED A HOLE IN THE TIRE. APPARENTLY THIS IS A KNOWN ISSUE AND FORD HAS NOT ISSUED A RECALL. I HAVE TO REPLACE THE SPRING COIL AND TIRE. *LN
Feb 07, 2011
MY CAR WAS PARKED AT MY OFFICE. AT 5:15PM I GOT INTO MY CAR TO LEAVE WORK. I PUT THE CAR INTO REVERSE AND AS SOON AS I HIT THE GAS TO BACK OUT THE DRIVERS SIDE FRONT TIRE LOST ALL OF ITS AIR. I WENT INTO THE SHOP AT MY OFFICE AND GOT MY MECHANIC WHO BROUGHT THE PORTABLE AIR COMPRESSOR TO TRY AND REFILL THE TIRE SO WE COULD DRIVE THE CAR INTO THE SHOP. THE TIRE WOULD NOT TAKE ANY AIR SO MY MECHANIC GOT THE JACK AND PROCEEDED TO JACK UP THE CAR TO PUT MY SPARE TIRE ON. AS SOON AS HE JACKED THE CAR UP I HEARD METAL HIT THE CONCRETE. WHEN I LOOKED UNDER THE CAR I NOTICED THAT A PIECE OF METAL WAS STICKING HALF IN MY TIRE AND HALF OUT. ONCE WE GOT THE TIRE OFF THE VEHICLE WE REALIZED THAT IT WAS A PIECE OF THE COIL SPRING THAT HAD BROKEN OFF AND WENT THROUGH MY TIRE. UPON FURTHER INVESTIGATION WE ALSO FOUND THAT THE SWAY BAR LINK WAS CRACKED.
Jan 23, 2011
+ 2 more complaints for this component
STEERING
7 complaints
WHILE ATTEMPTING TO MAKE A SHARP LEFT TURN ONTO A SIDE STREET, THE VEHICLE WENT INTO A DEEP EMBANKMENT RATHER THAN TURNING. THE FRONT DRIVER SIDE TIRE WAS TURNED LEFT AND THE FRONT PASSENGER SIDE TIRE WAS STRAIGHT WHEN THE VEHICLE CAME TO A HALT. THE CONCLUSION WAS A BROKEN TIE ROD. THE VEHICLE REMAINED UPRIGHT AS IT CAREENED DOWN THE HILL. THE CRASH RESULTED IN MINOR INJURIES TO THE DRIVER. THE VEHICLE WAS TOTALED. *TR
Apr 22, 2012
20 YEAR OLD DAUGHTER LEAVING WALMART PARKING LOT GOT A FLAT TIRE. ON REMOVING TIRE DISCOVERED TIRE HAD A HUGE GASH ON THE INSIDE OF TIRE ON FURTHER INSPECTION FOUND OUT STRUT WAS BROKEN HAD TO GET IT TOWED TO MECHANIC FOR REPAIRS. *TR
Dec 26, 2008
I PUT MY KEY IN, TURNED IT ON AND WENT TO SHIFT IN TO DRIVE AND THE SHIFTER CAME RIGHT OUT OF THE STEERING COLUMN. THE VEHICLE WAS IN BETWEEN GEARS.*CN
Jan 02, 2008
DT*: THE CONTACT STATED THAT THE VEHICLE'S POWER STEERING MODULATOR FAILED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER IN 03/04 WHO DETERMINED THAT THIS WAS AN ONGOING PROBLEM BECAUSE THE MODULATOR IS ATTACHED TO THE ENGINE INSTEAD OF THE FIREWALL WHICH CAUSES IT TO HEAT UP AND COOL DOWN WITH THE ENGINE. THE DEALER DETERMINED THAT ENGINE VIBRATIONS DAMAGED THE MODULATOR, RESULTING IN POWER STEERING FLUID LEAKAGE. THE MANUFACTURER WAS CONTACTED ON 07/25/06 WHO OFFERED AN EXTENDED WARRANTY FOR THE VEHICLE AND A COMPLAINT WAS FILED.
Jul 25, 2006
CONSUMER CALLED COMPLAINING ABOUT RACK AND PINION PROBLEM. DEALER WAS CONTACTED, AND SHE HAD TO TELL THEM WHAT TO LOOK FOR BECAUSE OF PAST EXPIRIENCE WITH ANOTHER VEHICLE. THIS VEHICLE ONLY HAD 15000 MILES. MANUFACTURER WAS CONTACTED, AND STATED THAT THEY WILL MAKE RECORD OF IT.*AK
Sep 03, 2003
+ 2 more complaints for this component
STEERING,SUSPENSION
6 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE WAS DRIVING AT LOW SPEEDS AND THOUGHT SHE HIT SOMETHING. AFTER INSPECTING THE VEHICLE SHE NOTICED THAT THERE WAS A FLAT TIRE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HER THAT THE FRONT PASSENGER SIDE COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT PASSENGER SIDE COIL SPRINGS. IN ADDITION, AFTER TAKING THE VEHICLE THROUGH INSPECTION THEY ADVISED HER THAT FRONT END LINKS WOULD ALSO NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT END LINKS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE INNER TIE RODS WERE ALSO REPLACED. UPDATED 01/30/12
May 11, 2011
THIS HAPPEN TO MY CAR AND NOW I SEE FIVE OTHERS: 2002 FORD TAURUS FRONT SUSPENSION COMPLAINTS 1 COMPLAINT NUMBER: 10311880 INCIDENT DATE: FEBRUARY 4, 2010 DATE ADDED TO FILE: FEBRUARY 18, 2010 DESCRIPTION OF THE COMPLAINT: LEFT FRONT COIL SPRING BROKE AND RUPTURED LEFT FRONT TIRE, ALSO BROKE LEFT SIDE SWAYBAR END LINK DETAILSDISCUSS IT IN FORUM 2 COMPLAINT NUMBER: 10311202 INCIDENT DATE: FEBRUARY 14, 2002 DATE ADDED TO FILE: FEBRUARY 17, 2010 DESCRIPTION OF THE COMPLAINT: LEFT FRONT SPRING BROKEN WITH PUNCTURE OF TIRE DETAILSDISCUSS IT IN FORUM 3 COMPLAINT NUMBER: 10310960 INCIDENT DATE: DECEMBER 9, 2007 DATE ADDED TO FILE: FEBRUARY 16, 2010 DESCRIPTION OF THE COMPLAINT: MY 2002 TAURUS WAS SITTING IN THE DRIVEWAY WHEN MY HUSBAND HEARD A LOUD BANG. THE COIL SPRING ON THE DRIVERS SIDE BROKE AND PUT A HOLE THE TIRE. THE COST TO GET THE SPRINGS REPLACED AND A NEW TIRE WAS OVER $600.00 DETAILSDISCUSS IT IN FORUM 4 COMPLAINT NUMBER: 10308675 INCIDENT DATE: FEBRUARY 10, 2009 DATE ADDED TO FILE: FEBRUARY 11, 2010 DESCRIPTION OF THE COMPLAINT: CAR WAS PARKED AND PUT INTO REVERSE TO BACK UP IN DRIVE WHEN TIRE EXPLODED. UPON EXAMINATION THE DRIVERS SIDE SUSPENSION SPRING HAD EXPLODED INTO 2 PIECES AND RIPPED INTO TIRE. DETAILSDISCUSS IT IN FORUM 5 COMPLAINT NUMBER: 10308774 INCIDENT DATE: FEBRUARY 10, 2010 DATE ADDED TO FILE: FEBRUARY 11, 2010 DESCRIPTION OF THE COMPLAINT: I WAS DRIVING MY FORD TAURUS 2002 AND THE FRONT LEFT COIL SPRING BROKE RESULTING IN THE BROKEN COIL SPRING PUNCTURING MY TIRE CAUSING IT TO GO IMMEDIATELY FLAT. THIS RENDERED MY CAR IMMOBILE, REQUIRED TOWING, AND REPLACEMENT OF BOTH FRONT COIL SPRINGS AND MOUNTS THAT HOLD THE COIL SPRINGS. (COST: $695) SO FAR, THIS HAS ONLY HAPPENED ONCE, AND I REALLY HOPE IT NEVER HAPPENS AGAIN. I HAVE A PORTION OF THE COIL SPRING THAT BROKE OFF FROM THE REST OF THE COIL SPRING. THE REMAINING SPRING WAS KEPT BY THE AUTO REPAIR SHOP. THE PORTION. *TR
Feb 26, 2010
2002 FORD TAURUS LAST MONTH I HAD TO REPLACE BOTH OF THE REAR SPRINGS LAST WEEK I HAD TO REPLACE THE RACK/PINION TODAY AS I JUST STARTED TO DRIVE FORWARD IN MY DRIVEWAY, THE FRONT RIGHT SPRING BROKE AND PIERCED THE FRONT RIGHT TIRE. I WAS GOING SO SLOW IN THE DRIVEWAY THAT THE SHARP EDGE OF THE BROKEN SPRING STARTED SLICING INTO THE TIRE AS IF A PERSON WERE PEELING AN APPLE. IT SCRAPED INTO THE TIRE UNTIL IT PIERCED THROUGH THE SIDEWALL. THANK HEAVENS THIS DID NOT HAPPEN AT 70MPH I HAVE READ ABOUT THE PRIOR RECALL INVOLVING THESE SAME PARTS ON THE 2001 AND EARLIER FORD TAURUS MODELS AND ON 2003 AND EARLIER FORD FOCUS MODELS WHICH USE THE SAME PARTS. HOW IN GOOD FAITH COULD YOU BELIEVE THAT THESE PARTS WERE GOING TO JUST DISAPPEAR FROM THE FACE OF THE EARTH. FORD CONTINUED TO USE THESE PARTS UNTIL THEY WERE GONE AND JUST ROLLED THE DICE THAT THEY WOULD NOT BE CAUGHT BY YOUR AGENCY. YOU MUST HELP THE THOUSANDS OF PEOPLE OUT THERE DRIVING VARIOUS MODELS OF FORDS WITH THESE SAME PARTS THIS APPEARS TO BE A VERY, VERY COMMON PROBLEM WITH THE FORD SPRINGS. THE EVENTS THAT LEAD UP TO THE REAR SPRINGS BEING DEFECTIVE WERE A THUMP WHEN THE R/R SPRING BROKE AND THE CAR DROPPED A LITTLE BIT. WHILE THE MECHANIC WAS REPLACING IT, I HAD HIM CHECK THE L/R SPRING AT WHICH TIME HE FOUND THAT ONE ON THE VERGE OF CRACKING. THE RACK AND PINION WAS LEAKING AND UPON FURTHER INSPECTION IT TOO WAS FOUND TO BE BAD. AND AS I EXPLAINED ABOVE, I WAS DRIVING OUT OF MY DRIVEWAY AT APPROX 2 MPH AS I WAS ONLY GOING ABOUT 20' AS I HAD TO STOP AND PICK UP MY WIFE WHO HAD WALKED TO THE MAILBOX. THE REAR SPRINGS ARE NOT AVAILABLE AS IT WAS LAST MONTH. THE RACK AND PINION IS GOING TO BE RETURNED FOR THE CORE DEPOSIT UNLESS YOU ASK ME TO KEEP IT. THE FRONT SPRINGS WILL BE AVAILABLE AS I WILL BE CHANGING OUT THE L/F SPRING ALSO. PLEASE HELP ALL OF US AND POSSIBLY PREVENT A TRAGIC ACCIDENT. *CN
Feb 08, 2010
OWNER OF FORD TAURUS 2002 SEL, DEFECTIVE RIGHT FRONT SPRING BROKE AND PUNCTURED TIRE IN 2 PLACES. LOCKING UP FRONT RIGHT TIRE AT LOW SPEED. COULD HAVE BEEN A CATASTROPHIC ACCIDENT AT HIGHER SPEED. FORD PRESENTLY HAS RECALLS ON 2000 AND 2001 SPRINGS BUT NONE ON 2002. WANT COMPENSATION FOR DAMAGES TO MY VEHICLE. WAYNE N. WALLACE. *TR UPDATED (6/24/2008): MRS. WALLACE CLARIFIED THAT THERE WAS NO CRASH INVOLVED. MR. WALLACE JUST HAD NEW TIRES PUT ON TWO DAYS PRIOR TO THE SPRING FAILURE. HE DROVE HOME FROM THE TIRE PLACE, PARKED THE VEHICLE ON THE DRIVEWAY. THE CAR SAT FOR TWO DAYS. WHEN MR. WALLACE WENT TO THE CAR, HE DISCOVERED A FLAT TIRE. THE CAR WAS PUT ON A HOIST AND THE MECHANIC FOUND THE RIGHT FRONT COIL SPRING WAS BROKEN.
Jun 10, 2008
I HAD A LEFT FRONT COIL SPRING TO BREAK ON MY 2002 FORD TAURUS WHILE I WAS BACKING OUT OF MY DRIVEWAY AND SLICED THE TIRE ALL THE WAY AROUND. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY THERE COULD HAVE BEEN A SERIOUS COLLISION, THE STRUTS WERE ALSO BAD WITCH COULD HAVE CAUSED THIS TO HAPPEN. I STILL HAVE THE OLD PARTS. I REPLACE THE DEFECTIVE PARTS MYSELF WITH PARTS THAT I GOT FROM ADVANCED AUTO PARTS. THE CAR ONLY HAD APPROXIMATELY 63,000 MILES ON IT. IT HAPPENED SOMETIME IN FEB OF 2007 AND ALSO THE POWER STEERING HOSE BLEW OF SOMETIME SHORTLY AFTER WE BOUGHT THE CAR WHILE MY WIFE WAS DRIVING, LUCKILY IT HAPPENED IN A PARKING LOT INSTEAD OF THE HIGHWAY. WE BOUGHT THE CAR SOMETIME AROUND SEPTEMBER 2006. *JB
Apr 03, 2007
+ 1 more complaint for this component
SERVICE BRAKES
5 complaints
THE BOSCH CO. HAS NOT GOT BACK TO ME ABOUT ITS BRAKE PAD RECALL (RECALL NOTICE 16E026) ON PADS PGD598. I CALLED STARTING IN OCTOBER OF LAST YEAR AND THEN TWO OR THREE MORE TIMES AND STILL NO RESPONSE.
Jan 19, 2017
LATE SEPTEMBER EARLY OCTOBER I RECEIVED A LETTER FROM BOSCH ABOUT A RECALL ON BRAKE PADS I HAD GOTTEN FROM PEPBOYS. I WORK FOR A SCHOOL DISTRICT IN UTAH AND WE DO MOST OF THE WORK OUR SELF. SO I CALLED THEM AND THEY TOLD ME THEY WOULD CALL BACK TO TELL ME WHAT I NEED TO DO FOR THIS RECALL. AFTER 2 WEEKS AND NO CALL, I CALLED THEM, THEY PUT ME ON HOLD AND NEVER GOT BACK. I CALLED AGAIN A FEW DAYS LATER AND WAS TRANSFERED TO A VOICE MAIL BOX THAT WAS FULL AND NOT TAKING MESSAGES. THIS CAR IS SITTING HERE FOR A MONTH AND WE ARE NOT ABLE TO USE IT BECAUSE OF THIS RECALL. THE SHIMS ON THE BACK OF THE PADS COMES OFF AND CUTS INTO THE ROTORS. ONE SIDE HAS DONE THIS AND THE OTHER IS JUST STARTING TO CUT INTO THE ROTOR. WHAT I WOULD LIKE TO KNOW IS THERE ANYTHING I CAN DO TO GET THEM TO SPEED UP WITH THIS.
Nov 18, 2016
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN OR STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Jul 06, 2016
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED THE ENGINE BEGAN TO REV UP. THE CONTACT HEARD A GROWLING AND RUMBLING NOISE COMING FROM THE ENGINE. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE DID NOT RECURRED. THE FAILURE OCCURRED FOUR DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED PRIOR TO THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.
Oct 03, 2012
WAS OUT DRIVING AND RUNNING ERRANDS WHEN I STARTED NOTICING WHEN I STOPPED AT A LIGHT,NO MATTER HOW MUCH PRESSURE I APPLIED TO MY BRAKE PEDAL IT SEEMED MY ENGINE WAS EITHER IDLING HIGH OR THERE WAS A PROBLEM WITH WITH MY BRAKE SYSTEM. IN THE TIMES THIS HAS HAPPENED I HAVE BEEN UNABLE TO CONTROL THE FUNCTIONING OF THE BRAKE SYSTEM AND DEEMED AS THE OWNER DRIVING THE CAR TO BE UNSAFE AND REFUSE TO DRIVE A VEHICLE THAT I FEEL IS NOT SAFE FOR ME OR THE HIGHWAY. SINCE THIS HAS HAPPENED I HAVE LOOKED AT NUMEROUS OTHER ACCOUNTS OF THE SAME THINGS HAPPENING TO OTHER PEOPLES CARS AND NOT ONLY MINE.I HAVE BEEN UNSUCCESSFUL GETTING THIS DEFECT TO BE KNOWN BY FORD MOTOR COMPANY BUT HAVE FOUND SEVERAL REPORTS OF THE PROBLEM ON THE NHTSA WEBSITE ! I HAVE BEEN UNABLE TO GET FORD TO DO ANYTHING ABOUT ADDRESSING THIS PROBLEM. I TALKED TO FORD ON THE PHONE AND THEY SAID MY CAR WAS NOT PART OF THAT RECALL DESPITE ME HAVING THE SAME BRAKE PROBLEMS AND HAVING ADJUSTABLE BRAKE PEDALS. *TR
May 31, 2012
FUEL/PROPULSION SYSTEM
5 complaints
THE CAR IS LEAKING GAS FROM THE GAS TANK I FOUND OTHER PEOPLE HAD THE SAME PROBLEM WITH THIS CAR ON THE INTERNET.
Oct 12, 2015
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT IN AN AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A FUEL LEAK. THE DEALER STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
Oct 17, 2014
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT IN AND AROUND THE VEHICLE. THE CONTACT NOTICED A FUEL LEAK UNDERNEATH THE VEHICLE AND THAT THE FUEL PUMP HAD FRACTURED IN HALF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP, FILTER, AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Aug 22, 2014
TL* THE CONTACT OWNS A 2002 FORD TAURUS. AFTER THE CONTACT FILLED UP THE VEHICLE WITH FUEL, HE NOTICED A STRONG FUEL ODOR. IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE FUEL TANK WAS RUSTED AND CORRODED AND NEARLY FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Aug 05, 2014
THE SEAL LEAKS ON THE FUEL TANK. *TR
Sep 06, 2012
SUSPENSION,ENGINE AND ENGINE COOLING
5 complaints
2002 FORD TAURUS ALMOST GOT ON FIRE ON 11/2/11. THERE WAS GRAY SMOKE AND HORRIBLE BURNING SMELL COMING OUT OF THE FRONT OF FORD CAR. CALLED THE POLICE DEPT, THEY CAME AND FOUND A BELT BROKE.... IF IT WERE NOT FOR THE POLICE PERSONS THAT CAME TO LET ME KNOW WHAT THE PROBLEM IS AND WHAT TO DO, ALONG WITH THE FACT (AND LUCK) I HAD THAT I WAS NOT DRIVING ON THE STREET WITH SPEED, THE ENTIRE VEHICLE COULD HAVE CAUGHT ON FIRE AND PRODUCE EVEN MORE DAMAGES FOR MYSELF AND ANYONE THAT COULD BE AROUND. FORD, TK, AND FIRESTONE HAS THE DETAILS OF.. ALL PROBLEMS ON THIS VEHICLE AND WHAT HAS BEEN REPAIRED. *TR ...UPDATE 01/20/12 *BF THE SERPENTINE BELT BROKE. THE CONSUMER ALSO STATED THE SUSPENSION SYSTEM NEEDED TO BE REPLACED. UPDATED IVOQ 03/07/12
Nov 06, 2011
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING LESS THAN 65 MPH, IT FELT AS IF THE ENGINE WERE SHAKING. THE HIGHWAY FELT ROUGH TO DRIVE ON AND THE COIL SPRING SNAPPED. THE CONTACT STATED THAT EVERY BUMP AND GROOVE IN THE ROAD FELT AS IF THE ENGINE WERE MOVING AROUND. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 110,000.
Dec 02, 2008
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT BACKED APPROXIMATELY TEN FEET OUT OF HER PARKING GARAGE, AND THE COIL SPRING FAILED AND RIPPED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE HAD TO BE TOWED TO THE DEALER AND THEY REPLACED THE FRONT COIL SPRING, STRUTS, AND FRONT DRIVER'S SIDE TIRE. IN ADDITION, THE VEHICLE WAS ALIGNED. THE REPAIR COSTS WERE $1,300. THE FAILURE MILEAGE WAS 70,000. UPDATED 09/10/08 *BF THE CAM SHAFT POSITION SENSOR WAS REPLACED. UPDATED 09/16/08. *JB
Jul 15, 2008
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT TOOK HIS VEHICLE TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. HE WAS INFORMED THAT THE REAR COIL SPRING FAILED. THE CONTACT PAID $350 FOR THE REPAIR; HOWEVER, HIS EXTENDED WARRANTY PAID FOR SOME OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 55,000. UPDATED 09/16/08. *LJ UPDATED 09/18/08. *JB
Jul 11, 2008
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 3 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT FOLLOWED BY A LOUD BANG. THE CONTACT ATTEMPTED TO CHANGE THE TIRE, BUT IT WOULD NOT COME OFF. AFTER CAREFUL INSPECTION, HE NOTICED THAT THE FRONT COIL SPRINGS FAILED. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT HAD THE VEHICLE REPAIRED AT HIS EXPENSE. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 98,000. UPDATED 02-14-08. *KB THERE WAS AN OIL LEAK NEAR THE OIL PAN.
Jan 04, 2008
SUSPENSION,WHEELS
4 complaints
DRIVING DOWN THE INTERSTATE COIL SPRING ON FRONT DRIVERS SIDE FRACTURED. COIL SPRING PUNCTURED TIRE AND THE TIRE IMMEDIATELY DEFLATED RESULTING IN LOSS OF CONTROL OF VEHICLE.
Jan 29, 2016
WHILE DRIVING MY FRONT PASSENGER SIDE DROPPED & MY TIRE EXPLODED. IT WAS DISCOVERED THAT THE COIL SPRING FAILED WHICH TORN THE INSIDE OF MY TIRE ALMOST COMPLETELY OFF. I KNOW THIS HAS HAPPENED TO OTHER FORD TAURUS HOWEVER WAS TOLD BY FORD MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL SO THEY WOULD NOT BE CHECKING INTO THE ISSUE. THIS HAPPENED WITHOUT WARNING & HAD I BEEN GOING FASTER, BEEN IN HEAVY TRAFFIC OR ON BAD ROAD CONDITIONS THIS WOULD HAVE BEEN WORSE. I'M NOT ASKING FOR THEM TO PAY FOR IT. JUST INCLUDE MORE VEHICLES IN THE RECALL TO PREVENT FATALITIES. *TR
Jun 19, 2014
AT 7:30 AM ON APRIL 29, 2011, I LEFT MY APARTMENT AND GOT INTO MY CAR TO DRIVE TO WORK. I TURNED ON THE IGNITION AND WENT TO BACK OUT AND IMMEDIATELY I HEARD A SCRAPING NOISE. I GOT OUT OF THE CAR AND NOTICED THE TIRE WAS COMPLETELY FLAT. I CALLED AAA AND THEY ARRIVED BY 8:00 AM AND THE GENTLEMAN REMOVED THE TIRE AND FOUND THAT IT WAS TORE IN HALF IN A SEMI-CIRCLE SHAPE. HE THEN LOOKED AT THE SPRING AND REALIZED THAT IT WAS COMPLETED BROKE IN HALF AS WELL. THE SPRING WAS COMPLETELY CRACKED AND WAS BROKEN OFF FROM THE TOP WHERE IT WAS MOUNTED AS WELL. HE THEN CALLED A TOW TRUCK TO COME, WHICH TOOK THE CAR TO A NEARBY MECHANIC TO REPAIR THE ISSUE.
Apr 29, 2011
JUST AS WITH NHTSA CAMPAIGN ID NUMBER 04V332000 FOR THE 1999-2001 TAURUS, THREE OF THE FOUR COIL SPRINGS BROKE IN THIS 2002 TAURUS SHREDDING THE RIGHT FRONT TIRE WHILE DRIVING ON THE INTERSTATE. THE CAR HAD TO BE TOWED AND FOUR NEW QUICK STRUTS, NEW FRONT STABILIZER LINKS, A NEW REAR SWAY BAR LINK, NEW FRONT RIGHT INNER AND OUTER TIE ROD ENDS, AND A NEW TIRE NEEDED TO BE INSTALLED. OWNER REPAIRED VEHICLE. MANUFACTURER UNWILLING TO REPAIR OR RECALL AT THIS TIME. FAILURE MILEAGE WAS 140,811.
Jan 25, 2011
AIR BAGS,SEAT BELTS
4 complaints
MY DAUGHTER HAD AN ACCIDENT IN A 2002 FORD TAURUS SE WHERE SHE IMPACTED A CONCRETE BARRIER HEAD ON AND HARD ENOUGH TO TOTAL THE VEHICLE WHICH WAS OWNED AND INSURED BY ME. THE WORSE OF THE IMPACT WAS ON THE DRIVERS SIDE FRONT END. ONLY THE PASSENGER AIRBAG DEPLOYED WITH NO ONE SEATED THERE, BUT HER DRIVERS SIDE AIRBAG DID NOT DEPLOY AT ALL. THIS RESULTED IN A CONCUSSION AND FACIAL LACERATIONS AND BRUISING WHEN HER FACE HIT THE STEERING WHEEL. THE SEAT BELT RESTRAINING SYSTEM FAILED TO ACT PROPERLY TO PROTECT HER FROM THIS INJURY. I HAVE CONTACTED FORD, BUT THEY DON'T CARE AND THEY ADVISED ME THAT THIS IS HOW IT IS DESIGNED TO WORK. SO IT'S ACCEPTABLE TO FORD THAT THEIR RESTRAINING SYSTEM ALLOWS INJURIES? I HOPE THAT SHE DOES NOT SUFFER FROM BRAIN TRAUMA AND I HOPE THAT THE WOUND HEALS WITH MINIMAL SCARING. THIS IS UNBELIEVABLE. IF THERE IS A CLASS ACTION SUIT INVOLVED, I WOULD LIKE TO PARTICIPATE. *TR
Oct 28, 2011
WHEN TRAVELING BETWEEN 50 TO 60 MPH, ANOTHER DRIVER MADE A U-TURN DIRECTLY IN FRONT OF THE CONSUMERS VEHICLE. THE CONSUMER HAD NO CHOICE BUT TO HIT THE OTHER VEHICLE. UPON IMPACT, THE DRIVER'S SIDE AIRBAG DEPLOYED, BUT THE PASSENGER'S SIDE AIR BAG DID NOT DEPLOY. *AK THE POINT OF IMPACT WAS ON THE FRONT PASSENGER SIDE. THE MECHANIC STATED THAT THE AIR BAG PROBLEM WAS DUE TO THE FAULTY SEAT BELT. *SCC *JB
Dec 10, 2003
DRIVING ON HIGH WAY 20 IN CHEROKEE COUNTY GA A CAR RAN A RED LIGHT HITTING ME HEAD ON GOING APPROXIMATELY 30 MPH MYSELF GOING 45-50 MPH LUCKILY I DID NOT SUFFER MAJOR BODILY INJURY (WHIPLASH AND LOTS OF BRUISES). MY QUESTION IS SHOULD AIRBAGS HAVE DEPLOYED? AND SEAT BELT DID NOT LOCK CAUSING ME TO MAKE CONTACT WITH THE DASH AND STEERING WHEEL. I WAS DRIVING A 2002 FORD TAURUS LS. *LA
Oct 07, 2003
THE VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE DRIVER'S AIR BAG FAILED TO DEPLOY.*TS ALSO THE SEAT BELT FAILED TO PROPERLY RESTRAIN CONSUMER, WHICH CAUSED INJURIES. *JB *NLM
Jan 23, 2003
SUSPENSION,VISIBILITY
4 complaints
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT AFTER PURCHASING 4 NEW TIRES HE NOTICED THAT WHILE DRIVING THE FRONT DRIVERS SIDE BECAME FLAT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHO ADVISED HIM THAT THE FRONT COIL SPRINGS HAD PUNCTURED THE TIRE CAUSING THE FLAT. THE FRONT DRIVERS SIDE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 06/16/11 *BF THE CONSUMER STATED HE WAS IN THE GARAGE. WHEN HE SHIFTED THE VEHICLE IN REVERSE, THE LEFT FRONT TIRE EXPLODED. THE CONSUMER TOOK THE VEHICLE TOOK GOODYEAR WHERE THEY INFROMED HIM THE BOTH COIL SPRINGS NEEDED TO BE REPLACED. ALSO, THE DRIVERS SIDE WINDOW WOULD NOT GO UP OR DOWN AND ANTI-LOCK BRAKES WERE NOT WORKING. UPDATED 11/16/11
May 16, 2011
DT*: THE CONSUMER STATED THE WINDSHIELD MAKES A POPPING NOISE WHEN COLD. THERE IS A NHTSA RECALL, # 03V087000, REGARDING THE WINDSHIELD. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, WHILE PULLING OUT OF A PARKING LOT, A LOUD POP WAS HEARD. UPON INSPECTION, THE FRONT PASSENGER TIRE WAS FLAT. THE SPARE TIRE WAS PUT ON AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE PASSENGER SIDE COIL SPRING BROKE CAUSING THE TIRE TO GO FLAT. BOTH FRONT COIL SPRINGS WERE REPLACED. *JB
Jan 20, 2006
2002 FORD TAURUS FRONT RIGHT SIDE SPRING BROKE. *TS ***NO ANSWER REQUIRED*** THE WINDSHIELD HAD TO BE RE-SEALED DUE TO WATER LEAKING INSIDE THE VEHICLE. THE MOTOR ASSEMBLY HAD TO BE REPLACED FOR THE HEATER. THE CONSUMER DISCOVERED THERE WAS A RECALL FOR THE COIL SPRINGS AS WELL AS THE WINDSHIELD PROBLEM THAT SHE WAS EXPERIENCING. THE CONSUMER FELT SHE SHOULD NOT HAVE BEEN CHARGED FOR THE PROBLEMS THAT SHE WAS EXPERIENCING BECAUSE OF THE RECALLS. *JB
Dec 22, 2005
WHILE DRIVING IN INCLEMENT WEATHER THE BLOWER MOTOR FAILED WORK AND THE WINDSHIELD BECAME FOGGY. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. CONSUMER HEARD A LOUD KNOCK NOISE COMING FROM THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT DEFROSTER/DEFOGGER MOTOR, AND THE PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Oct 05, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC
4 complaints
IN THE SUMMER OF 2009 MY 2002 FORD TAURUS WAS TAKEN TO THE SHOP FOR BRAKE ISSUES. WHILE THERE, THE CAR'S BACK SPRINGS WERE FOUND TO BE BROKEN. TO REPAIR THIS PROBLEM NEW PARTS WERE REQUIRED AND SUBSEQUENTLY BOUGHT AND REPLACED IN MY CAR. RECENTLY, IN THE PAST MONTH MY CAR STARTED TO HAVE PROBLEMS WITH THE SUSPENSION AGAIN. WHEN I TOOK IT IN TO THE SHOP THEY TOLD ME THAT THE FRONT SPRINGS WERE BROKEN. AGAIN NEW PARTS WERE REQUIRED TO FIX IT. *TR
Jan 05, 2010
I OWN A 2002 FORD TAURUS AND WHEN I TOOK THE CAR IN FOR BRAKE SERVICE MY MECHANIC DISCOVERED THAT 3 OF 4 COIL SPRINGS WERE BROKEN. THE LEFT REAR SPRING SPUN AND CUT A GOUGE IN A TIRE WITH LESS THAN 100 MILES ON IT. THERE IS NO RECALL ON THIS ITEM SO FOR REPLACEMENT OF THE SPRINGS I WAS SOCKED WITH A $400 BILL. I RESEARCHED THE PROBLEM AND DISCOVERED THIS HAS BEEN A PROBLEM WITH THESE SPRINGS FOR SEVERAL YEARS. SEE BELOW ASSOCIATED PRESS TUE, OCT. 04, 2005 WASHINGTON - THE GOVERNMENT IS INVESTIGATING WHETHER THE REAR COIL SPRING CAN FRACTURE AND PUNCH A HOLE IN THE REAR TIRES OF SOME MODELS OF THE FORD TAURUS AND MERCURY SABLE, FEDERAL AUTO SAFETY OFFICIALS SAID TUESDAY. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAID IT OPENED A PRELIMINARY INVESTIGATION INTO THE 2000-2001 MODELS OF THE TAURUS AND SABLE SEDANS AFTER RECEIVING 131 COMPLAINTS ABOUT BROKEN COIL SPRINGS. THE INQUIRY INVOLVES ABOUT 467,000 VEHICLES. THE TAURUS WAS AMONG THE BEST-SELLING PASSENGER CARS IN THE UNITED STATES DURING THE TWO MODEL YEARS. MOST OF THE COMPLAINTS CAME FROM NORTHERN STATES WHERE VEHICLES ARE OFTEN SUBJECT TO SALT CORROSION DURING THE WINTER. ABOUT HALF OF THE OWNERS WHO FILED COMPLAINTS SAID THERE WERE PUNCTURES IN THE REAR TIRES BECAUSE OF THE BROKEN COIL SPRINGS. ANY HELP WOULD BE GREATLY APPRECIATED. *TR
May 03, 2009
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE PASSENGER SIDE FRONT COIL SPRING FAILED. THE COIL SPRING PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 12/27/07 *LJ THE DEALER STATED ALSO REPAIRED THE AB SENSOR ASSEMBLY. UPDATED 12/12/07 *TR
Oct 01, 2007
2002 FORD TAURUS WITH LEFT COIL SPRING BROKE. A RECALL WAS ISSUED BUT NOT ON THE YEAR THE CONSUMER OWNED.**NAR**CC THE BALL JOINTS WERE REPLACED BECAUSE THEY WERE LOOSE AND WORN. THE WHEEL CYLINDERS WERE REPLACED DUE TO THEM LEAKING. *JB
Jan 26, 2007
ELECTRICAL SYSTEM,VISIBILITY
4 complaints
MY 2002 FORD TAURUS HAD A WATER LEAK IN THE AC/HEATER BLOWER DURING RAIN STORMS. THE DEALER FIXED THE LEAK BUT I HAVE HAD TO REPLACE THE BLOWER MOTOR AND BLOWER MOTOR RESISTOR TWICE. MY BLOWER QUIT RUNNING AGAIN TODAY. MOTOR AND RESISTOR NEED TO BE REPLACED AGAIN. *TR
Aug 23, 2008
MY 2002 FORD TAURUS HAS A LEAK THAT COMES FROM THE FIRE WALL TO THE BLOWER MOTOR RESISTER. IT ALSO LEAKS TO THE FLOOR OF MY VEHICLE. AT ONE POINT I THOUGHT I FELT A SHOCK! I DID NOT KNOW WHERE THE WATER WAS COMING FROM UNTIL MY BLOWER WENT OUT AND RESEARCHED THE PROBLEM. IT SEEMS I'M NOT THE ONLY ONE WITH THIS DEFECT. I DID GO TO THE DEALERSHIP TO PURCHASE A RESISTER PART. THE BLOWER AND OTHER PARTS RAN THE BILL UP TO $400. PLEASE CAN SOMETHING BE DONE. *TR
Jun 11, 2008
HEATER BLOWER ONLY WORKS INTERMITTENTLY AND ONLY ON HIGH!*JB
Mar 25, 2006
WINDSHIELD IS ALWAYS DAMP ON STARTING. BLOWER MOTOR CEASED WORKING AND WAS REPAIRED FOR $250.00. WONDERING ABOUT THE WINDDSHIELD LEAKING? AND RECALL AS THIS WILL PROBABLY HAPPEN AGAIN.*AK
Apr 11, 2005
VISIBILITY,EQUIPMENT
4 complaints
I TOOK MY 2002 FORD TAURUS TO THE REPAIR SHOP BECAUSE I DID NOT HAVE ANY HEAT. I WAS TOLD IT WAS THE HEATER CORE AND THEY PROCEEDED TO REPLACE IT. AFTER I PICKED MY VEHICLE UP, BY THE TIME I GOT HOME I HAD NO HEAT AGAIN. THE TECHNICIANS AT THE REPAIR SHOP SAID THEY DO NOT KNOW WHY IT IS NOT HEATING. FORD TECHNICIANS DO NOT KNOW EITHER. *TR
Mar 01, 2008
FORD HEATER AUTOMOBILE: FORD TAURUS, 2002, MILEAGE: 54,700 SUBJECT: DESIGN DEFECT, HEATER MOTOR INSTALLATION BACKGROUND: AIR INTAKE FOR THE HEATER AND AIR CONDITIONING SYSTEM IS LOCATED BETWEEN THE HOOD AND THE FRONT WINDSHIELD. RAIN FLOWS INTO THIS AREA AND PASSES INTO THE HEATER DUCTING. SOME OF THIS WATER FLOWS INTO THE PLASTIC HOUSING FOR THE BLOWER MOTOR CAUSING EARLY FAILURE. POTENTIAL HAZARD: EARLY FAILURE OF THE MOTOR MAY RESULT IN THE INABILITY OF THE VEHICLE HEATING SYSTEM TO REMOVE CONDENSATION FROM THE INTERIOR OF THE WINDSHIELD. IN ADDITION, THE FAILURE OF THE HEATING SYSTEM DURING COLD WEATHER WOULD NOT MELT SNOW AND ICE THAT MAY ACCUMULATE ON THE WINDSHIELD. PROBLEM: THE BLOWER MOTOR IS LOCATED UNDER THE RIGHT HAND DASHBOARD HOUSED IN A MOLDED PLASTIC ASSEMBLY. THIS LOCATION IS ONE OF THE LOWEST POINTS IN THE HEATING SYSTEM THEREFORE WATER ACCUMULATES IN THE MOTOR HOUSING PLASTIC ASSEMBLY SUBMERGING THE REAR ONE-THIRD OF THE MOTOR IN WATER. THIS RESULTS IN EARLY FAILURE OF THE MOTOR DUE TO WATER CONTAMINATION, AS THERE IS NOT A PROVISION TO DRAIN WATER FROM THE PLASTIC HOUSING. COMMENTS: THIS IS A KNOWN ENGINEERING DEFECT AS FORD SEALED THE HOUSING WITH A RUBBERIZED COMPOUND TO PREVENT WATER FROM THE HEATING SYSTEM FLOWING ONTO THE FLOOR. CORRECTIVE ACTION: MANDATE FORD MOTOR COMPANY TO RECALL THE 2002 FORD TAURUS AND OTHER YEARS AND MODELS WITH A SIMILAR SYSTEM TO INSTALL A DRAIN IN THE HEATER MOTOR PLASTIC HOUSING IN ORDER TO DRAIN THE WATER FROM THE ASSEMBLY. I HAVE RETAINED THE FAILED BLOWER MOTOR AND PLASTIC ASSEMBLY FOR YOUR REVIEW, IF REQUIRED, IN ORDER TO OBSERVE THE RESULTS OF THIS DEFECTIVE DESIGN. NOTE: I COULD NOT DELETE AN ERROR IN EQUIPMENT ON THE NEXT WINDOW AS THIS HEATER MOTOR WAS INSTALLED AS ORIGINAL EQUIPMENT ON THE FORD. PLEASE DISREGARD THE EQUIPMENT WINDOW. *JB UPDATED 01/07/08. *LJ
Sep 07, 2007
DT*: THE CONTACT STATED WATER LEAKED FROM THE WINDSHIELD INTO THE ENGINE BAY, AND THE HEATER AND AIR CONDITIONER HAD PROBLEMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT CONSISTENT LEAKING CAUSED THE LOWER MOTOR TO RUST OUT COMPLETELY. THE MECHANIC ALSO PRINTED OUT A RECALL # 03V087000 ABOUT THE VISIBILITY:WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Nov 02, 2006
WATER LEAKAGE ON THE FRONT PASSENGER SIDE. HEATER FAILURE.*AK
Nov 05, 2004
VEHICLE SPEED CONTROL,ENGINE
3 complaints
I HAD THE EXPERIENCE DESCRIBED EXACTLY IN YOUR CURRENT INVESTIGATION PE 12-033. THROTTLE WAS STUCK OPEN WHICH CAUSED ENGINE TO REMAIN BETWEEN 3000-4000 RPMS EVEN WHILE DECELERATING OR STOPPED. PHYSICAL INSPECTION REVEALED FRACTURED SPEED CONTROL CABLE COLLAR. I WOULD LIKE TO KNOW IF FORD AS AGREED TO RECALL VEHICLES OR FIX THIS PROBLEM. *TR
Jun 20, 2013
WITH A HARD PRESS ON THE GAS PEDAL AT 55MPH..THE GAS PEDAL STUCK IN THE FULLY PRESSED POSITION AFTER LIFTING MY FOOT OFF THE GAS PEDAL...I THEN PUT THE TRANSMISSION IN NEUTRAL AND STOMP THE GAS PEDAL A FEW TIMES AND THEN THE GAS PEDAL RELEASED FROM THE FULLY PRESSED POSITION. *TR
Feb 26, 2013
I PUSHED THE ACCELERATOR INTO PASSING GEAR TO GO AROUND A VEHICLE IN THE PASSING ZONE ON A HILL. WHEN I RELEASED THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE AND ON TOPPING THE HILL WE WERE TRAVELING OVER 70 MPH. I TAPPED THE ACCELERATOR BUT ACCELERATION CONTINUED. COMING DOWN THE HILL I SHIFTED INTO NEUTRAL AND THE ENGINE ACCELERATED TO OVER 6000 RPM. I STOPPED ON LEVEL GROUND AND SHUT THE ENGINE OFF. ON RESTART, THE ENGINE IMMEDIATELY REVVED TO OVER 6000 RPM AND A TRANSAXLE WARNING ICON APPEARED. BY ALTERNATELY SHIFTING IN AND OUT OF GEAR I JERKED TO AN AUTO BODY SHOP. THE MECHANICS KNEW THE PROBLEM IMMEDIATELY; BROKEN PLASTIC TABS HAD ALLOWED THE CRUISE CONTROL CABLE SHEATH TO SLIP OUT OF THE THROTTLE CONNECTOR. THE CABLE SHEATH WAS JAMMED AGAINST THE EDGE OF THE CONNECTOR, HOLDING THE THROTTLE OPEN. WHEN THE SHEATH WAS REINSERTED INTO THE CONNECTOR, RPM RETURNED TO NORMAL. THE MECHANICS WIRED THE CABLE TO THE CONNECTOR SO WE COULD CONTINUE OUR TRIP. FUNCTION IS NORMAL 3K MILES LATER. THE DEALER INDICATED NO RECALLS OR TSB'S RELATED TO THE PROBLEM AND WANTS $34. FOR A NEW CABLE. *TR
Aug 06, 2012
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL ALSO DEPRESSED TO THE FLOORBOARD. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A COMMUNICATION BOX, WENT AIR BOURNE, AND CAME TO A STOP AFTER LANDING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 9/10/12 *CN
Jul 30, 2012
ABS AND BRAKE LIGHTS HAS CONTINUED TO BE ON AND CRUISE CONTROL HAS STOPPED WORKING. *TR
May 22, 2009
DEPRESSING BRAKE PEDAL AFTER REMOVING FOOT FROM ACCELERATOR, VEHICLE CONTINUES TO ACCELERATE. THE LOWER THE BRAKE PEDAL, THE FASTER THE ACCELLERATION. TWICE AT STOP SIGNALS I WAS ABLE TO PUT THE CAR INTO PARK; WHEN MOVED TO DRIVE, ALL WAS NORMAL. ON SEPT 7, IN MARIETTA GA, I WAS UNABLE TO MOVE TRANSMISSION INTO PARK. AS THE CAR WAS MOVING VERY FAST. FROM A DISTANCE OF 40 TO 50 FEET, CAR CLIMBED AN EARTHEN EMBANKMENT, OVER LARGE SHRUBS. IT STOPPED WHEN TOP WAS REACHED. I WAS ABLE GET INTO REVERSE AND BACK DOWN. A SERVICE MAN AT THE MARIETTA FORD DEALER SAID CAR WAS DRIVEABLE. AND THAT THIS HAPPENS ALL THE TIME AS THE BRAKE AND ACCELELRATOR PEDALS ARE CLOSE. WHEN THE DAMAGE REPAIRED IN ST. LOUIS, IT WAS MORE EXTENSIVE THAN THE ADJUSTOR HAD ESTIMATED. THIS SAME PROBLEM OCCURRED AS I WAS DRIVING TO MY HOME FROM THE REPAIR SHOP. SCARY! MR
Oct 16, 2002
WHEELS
3 complaints
HEARD A LOUD BANG WHILE DRIVING A 2002 FORD TAURUS. CAR LEAPT TO THE LEFT AND I HEARD LOUD SCREECHING. I BRAKED AND SLOWED, AND WHEN STOPPED I DISCOVERED A FLAT LEFT FRONT TIRE. WHEN I REMOVED THE TIRE TO PUT ON A SPARE, THE TIRE WAS STUCK ON SOMETHING IN THE BACK. AFTER TURNING IT TO VIEW - I SAW THAT THE COIL SPRING WAS RUNNING RIGHT THROUGH THE TIRE! APPARENTLY, THE COIL SPRING HAD SNAPPED AND IMMEDIATELY PUNCTURED THE TIRE. CAR WAS TOWED TO A SHOP AND LOTS OF REPAIRS ($$$) WERE NEEDED. I CALLED FORD, AND THEY SAID THERE WAS NO RECALL ON THE 2002 MODEL, ONLY ON 1999-2001 (SAME WIDESPREAD PROBLEM). AFTER LOOKING ONLINE, I SEE MANY, MANY PEOPLE HAVE WRITTEN ABOUT THIS SAME ISSUE ON THE 2002 TAURUS - BUT FORD REFUSES TO EXTEND THEIR RECALL TO THAT YEAR'S MODEL. THIS WAS A SERIOUS ISSUE WHILE DRIVING - I CAN ONLY IMAGINE WHAT WOULD DISASTER MIGHT HAVE OCCURRED IF I WAS ON THE HIGHWAY WHEN IT HAPPENED!! *TR
Jan 18, 2010
THE WHEEL HUB RETAINER WAS DEFECTIVE ON THE FRONT AND REAR WHEEL. WHICH COULD CAUSE THE WHEEL TO SEPARATE FROM THE VEHICLE. *JB
Feb 14, 2003
CONSUMER STATED TOOK PURCHASED VEHICLE IN 2002. WITHIN THE FIRST 7 HOURS OF DRIVING CAR THE TIRES WERE CONSTANTLY LOSING AIR PRESSURE. VEHICLE WAS CHECKED BY DEALER WHO ADVISED NO PROBLEM WITH TIRES OR RIMS. IN 10/02 WHILE DRIVING THE TIRE BECAME FLAT CAUSING CONSUMER TO CRASH INTO A DITCH RESULTING IN OVER $7000 WORTH OF DAMAGE TO VEHICLE. DEALER DIAGNOSED ACCIDENT DUE TO DEFECTIVE RIMS. TS
Jan 08, 2003
SUSPENSION,EQUIPMENT
3 complaints
FRONT LEFT COIL SPRING BROKE AND SLASHED TIRE WITH NO WARNING AT ALL; COULD HAVE CAUSED A HORRIFIC HIGHWAY ACCIDENT WHILE TRAVELING AT 65MPH. FORD HAS RECALLED COIL SPRINGS FOR SABLES AND TAURUS MODEL OF 2001 NO FURTHER. THERE IS CLEARLY A SERIOUS PROBLEM. SNOW STATES HAVE HAD RECALLS DUE TO SALT CORROSION TO SPRING CAUSING SUDDEN FRACTURES. THE OUT COME FOR REPAIR; REPLACED COIL SPRING, SHOCK;BEARING AND NEW TIRE TOTALING 780.00. MY CONCERN NOW IS DO I REPLACE THE OTHER 3 COIL SPRINGS TO THE TUNE OF 150.00 BEFORE THE SAME ISSUE ARISES AGAIN!!! FORD SHOULD TAKE THE BLAME AND OFFER THE REPLACEMENT BEFORE TOO MANY MORE SERIOUS ACCIDENTS OCCUR. *TR
May 05, 2009
BOUGHT 2002 FORD TAURUS SEL FROM USED CAR LOT, HAD ABOUT 43,000+ MILES IN EXCELLENT CONDITION. I HAVE HAD THIS CAR LESS THAN A YEAR. IT PRESENTLY HAS 68,000 MILES (700 MILES DRIVEN WEEKLY), ALL HIGHWAY DRIVING. AT ABOUT 55,000 MILES ( I AM GUESSING), I STARTED HEARING A CLUNK. TODAY I WENT TO CHANGE THE BRAKES AND FOUND THE DRIVERS SIDE REAR SUSPENSION LOW TO THE TIRE. I CARRY NO WEIGHT IN THE CAR. I TOOK THE TIRE OFF TO FIND THE SPRING HAD SNAPPED AND COILED AROUND THE STRUT PERCH. THE CAR HAS NOT BEEN ABUSED OR MISTREATED. I FIND IT STRANGE THAT THIS CAR WOULD SNAP A SPRING SO EASILY IN SUCH A SORT TIME. LUCKILY IT DIDN'T POP A TIRE WHILE DRIVING. I HAVE READ UP ON THE INTERNET TO FIND THIS IS A KNOWN PROBLEM FOR THIS YEAR AND MAKE CAR. I HAVE ALSO READ, THAT I SHOULD EXPECT THE FRONT STRUTS TO COLLAPSE. I FEEL FORD SHOULD BE HELD ACCOUNTABLE FOR SELLING A CAR WITH KNOWN DANGEROUS AND POTENTIAL PROBLEMS. THERE SHOULD BE A RECALL ON THESE VEHICLES FOR A POTENTIALLY DANGEROUS AND FAULTY SUSPENSION. I HAVE ALSO BEEN FORCED TO REPLACE THE BLOWER MOTOR TO THE CARS HVAC SYSTEM. THE SYSTEM HAS BEEN WORKING INTERMITTENTLY. I HAVE READ ON THE NET THAT THIS ALSO IS A KNOWN FORD PROBLEM. I AM FORTUNATE THAT I AM A FEDERALLY LICENSED AIRPLANE MECHANIC, THEREFORE I DO MY OWN REPAIRS. THE PARTS IN QUESTION ARE NOT CHEAP, NOR IS MY TIME. FORD NEEDS TO BE FORCED TO REIMBURSE ALL EXPENDITURES TO REPAIR THESE KNOWN PROBLEMS. FORD NEEDS TO RECALL AND ADDRESS THESE KNOWN PROBLEMS. *TR
Jul 13, 2008
TL *- THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING IN REVERSE THE COIL SPRING BROKE AND PUNCTURED THE DRIVER'S SIDE FRONT TIRE. THE FAILURE SPEED WAS APPROXIMATELY 1-2 MPH. THE CONTACT REPLACED THE TIRE,BUT DID NOT KEEP THE PUNCTURED TIRE. THE CONTACT STATED THAT THE JACK SNAPPED AS THE VEHICLE WAS BEING LIFTED. THE CONTACT HAS HAD THE VEHICLE REPAIRED, AND HAS THE REPAIR INVOICES. *AK UPDATED 03/15/07. *JB
Jan 25, 2007
CHILD SEAT
3 complaints
WHILE I WAS DRIVING DOWN THE ROAD I MADE A LEFT TURN AND MY CAR SEAT TILTED FAR ENOUGH WHERE I HAD TO PULL OVER . THIS WAS AFTER I HAD IT PROFESSONALLY INSTALLED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=FORD, MODEL=TAURUS). *TR
Jul 10, 2008
DT*: THE CONTACT STATED THE HARNESS BUCKLE THAT GOES OVER THE CHEST COMES UNSNAPPED. THIS IS AN EDDIE BAUER CHILD SAFETY SEAT, MODEL # 22-864-MRC. THE MANUFACTURER DATE IS: 7-14-05. *AK
Jul 21, 2006
COSCO AL AMEGA MODEL # 02531 BMG, DOM 04/30/2002. WHILE PLACING THE CHILD INSIDE OF THE CAR SEAT CONSUMER NOTICED THAT THE STRAPS UNRAVELED, AND THE THREADS FELL APART. *AK
Sep 09, 2004
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
WAS COMING OFF US 501 IN CONWAY SC AND HEARD A LOAD POP SOUND PUT BRAKES ON AND CAR KEEP ON GOING IT WOULD NOT STOP THE BRAKES WOULD NOT STOP THE CAR IT KEEP RACING UP. HAD NO WERE TO GO BUT THE BACK END OF A GMC TRUCK. CAR WAS TOWED TO CONWAY FORD. ON 6/10/2013 TALK TO SERVICE AND THEY SAID THEY TRIED TO DRIVE THE CAR ON THE LOT AND IT DID IT TO THEM.. THE DIAG. WAS CRUISE CONTROL BROKE PLUS THE ACTUATOR ASY. ON THIS YEAR CRUISE CONTROL CABLE AND ACCELERATOR CABLE ARE CONNECTED TO THROTTLE BODY ON THE SAME LINKAGE. WHEN CRUISE CABLE BROKE IT CAUSED THE THROTTLE BODY LINKAGE TO NOT RETURN TO IDLE POSITION. CRUISE CONTROL WAS NOT ON WHEN THIS HAPPENED. *TR
Jun 10, 2013
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT ATTEMPTED APPLIED EXTREME PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP UNTIL CRASHING INTO A CONCRETE PARKING BAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE BRAKE PADS WERE REPLACED AND THE ROTORS WERE RESURFACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.....UPDATED 10/11/12 *BF UPDATED 10/17/2012 *JS
Sep 20, 2012
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
2 complaints
MY SEVENTEEN YEAR OLD SON HAD TOLD ME PREVIOUSLY THAT THE GAS PEDAL HAD BEEN SUCKED DOWN TO THE FLOOR AND THE CAR ACCELERATED WILDLY. AT FIRST, I DISMISSED IT AS THE FLOOR MAT GETTING TANGLED IN THE GAS PEDAL. BUT THEN I EXPERIENCED IT MYSELF AND IT WAS A WILD AND CRAZY EXPERIENCE TO GET THE CAR UNDER CONTROL WITHOUT ANY ADVANCE NOTICE THAT IT WAS GOING TO TAKE OFF FROM A DEAD STOP AFTER PUTTING THE CAR IN GEAR. I TOOK THE CAR TO VARSITY FORD IN ANN ARBOR, MI (INVOICE # [XXX]) AND HERE IS THE SERVICE WRITE UP LANGUAGE; "CUSTOMER STATES GAS PEDAL WILL STICK TO THE FLOOR INTERMITTENTLY, CHECK AND ADVISE. CHECKED THE EECV SYSTEM AND ROAD TEST INSPECTED THE THROTTLE AND CABLE AND FOUND ABSOLUTELY NO PROBLEM THAT WOULD CAUSE THIS CONCERN, HOWEVER, RECOMMENDED SOME PM TUNE-UP WORK. REPLACED AIR FILTER AS MAINTENANCE. THIS WAS THE FIRST INCIDENT. I WILL FILL OUT ANOTHER COMPLAINT FORM FOR THE SECOND INCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 13, 2012
WHILE PULLING OUT OF PARKING LOT VEHICLE STARTED TO SURGE. VEHICLE RAN INTO A WALL BEFORE STOPPING, DRIVER SUFFERED INJURIES. CONTACTED DEALER. *AK. CONSUMER ALSO STATED THE CHECK ENGILE LIGHT WOULD ILLUMINATE. *MJ
May 14, 2002
SUSPENSION,STRUCTURE
2 complaints
I PURCHASED A USED 2002 FORD TAURUS TWO YEARS AGO. ABOUT 4 WEEKS AGO, I WAS DRIVING DOWN OF A DRIVEWAY AT WORK AND HEARD A LOUD POPPING NOISE. I ENDED UP HAVING THE CAR TOWED TO A MECHANIC AND HE FOUND BOTH FRONT SPRINGS BROKEN AND TWO SHREDDED TIRES. BOTH OF THE SPRINGS WERE BROKEN IN EXACTLY THE SAME PLACE. HE HAD NEVER SEEN ANYTHING LIKE THIS. THE COST OF THE REPAIRS WAS $600.00: $400.00 FOR THE TWO SPRINGS AND $200.00 FOR THE TWO TIRES. LUCKILY I WAS DRIVING AT A VERY SLOW SPEED WHEN THIS HAPPENED AND NOT DOING 70 MPH ON AN INTERSTATE HIGHWAY. I HAVE READ DOZENS OF CONSUMER COMPLAINTS ONLINE ABOUT THE SAME THING HAPPENING TO OTHER OWNERS OF 2002 TAURUS'S BUT FORD HAS NOT DONE A RECALL YET. I AM REQUESTING THAT A RECALL BE MADE AND THE COST OF REPAIRS BE REIMBURSED TO THE OWNERS OF THE CARS. THE RECALL SHOULD INCLUDE THE REAR SPRINGS, TOO, AS MANY OWNERS HAVE HAD THE REAR SPRINGS BREAK ALSO. *TR
Dec 27, 2010
I HAVE A 2002 FORD TAURUS. ON THE EVENING OF JAN. 22, 2008 MY WIFE WAS LEAVING WORK WHEN SHE HEARD A LOUD THUMP, THE FRONT OF THE VEHICLE FELL DOWNWARD. SHE WAS UNABLE TO STEER, MOVE FORWARD OR REVERSE. HAVING TO MOVE THE VEHICLE, WE HAD IT TOWED TO A NEAR BY AUTO REPAIR STATION WHERE IT WAS THAN INSPECTED. NEEDING THE VEHICLE ASAP, THE TECHNICIAN CALLED THAT NIGHT TO INFORM US THAT THE DRIVERS FRONT COIL SPRING BROKE IN HALF AND THAT IT WAS WEDGE INTO THE WHEEL. AFTER FURTHER INSPECTION HE FOUND THAT THE PASS FRONT COIL SPRING WAS ALSO CRACKED. NEEDING THE VEHICLE, I HAD THEM DO THE REPAIRS WHICH INCLUDED COIL SPRINGS, STRUTS, DAMAGED SWAY BAR LINKS, AND BEARINGS FOR A TOTAL $ 810.84. WHEN I PICKED THE VEHICLE UP I WAS TOLD BY THE TECH THAT THE REAR SPRINGS ARE ALSO CRACKED AND SHOULD BE REPLACED ASAP. I WAS TOLD BY THE LOCAL DEALER THAT THERE WAS A RECALL ON THIS MATTER BUT ONLY ON THE 2001. WHY NOT THE 2002 AND WHAT CORRECTIONS WERE MADE? IT DOESN'T SEEM RIGHT THAT THE EXACT SAME ISSUE STILL OCCURS ON THE 2002 VEHICLE. I DID CONTACT FORD CUSTOMER SERVICE FOR HELP PAYING FOR THESE REPAIRS, BUT WAS TOLD THEY COULD NOT HELP ME. THANK GOD MY WIFE WAS NOT DRIVING ON THE HIGHWAY WHEN THE SPRING BROKE AND WEDGED IN THE WHEEL. *TR
Jan 23, 2008
SUSPENSION,TIRES,EQUIPMENT
2 complaints
OWN A 2002 FORD TAURUS. CAR PARKED IN PARKING GARAGE WHILE AT WORK. AFTER WORK WENT TO CAR, STARTED IT, PUT INTO REVERSE, MOVED NOT EVEN THREE INCHES, SOUND LIKE GUNSHOT, FRONT SPRING BLEW THROUGH FRONT TIRE ON DRIVER SIDE. MY SON SAID I HAD GUARDIAN ANGEL...WOULD HAVE BEEN KILLED IF CAR HAD ACTUALLY MADE IT TO THE ROAD. I HAVE ONLY HAD CAR THREE YEARS. TOWED TO REPAIR SHOP, MECHANIC SAID LOOKS JUST LIKE RECALL SITUATION ON 2001 TAURUS, SAME SPRING INCIDENT..MINE NATURALLY NOT COVERED, BUT THIS IS WRONG. I WAS NOT AWARE OF RECALLS ON 2001 VEHICLES. I HAVE NO MONEY, THIS REPAIR WILL SET ME BACK QUITE A BIT. I AM THANKFUL THAT NOBODY WAS HURT BY FLYING PARTS! *TR
May 27, 2010
2002 FORD TAURUS SE FRONT DRIVERS SIDE SPRING SNAPPED. THIS WAS RECALLED IN 1999-2001 FORD TAURUS'S WITH THE SAME PROBLEM BUT NOT THE 2002. I HAVE SEEN MANY COMPLAINTS ABOUT THIS WHEN I GOOGLED THE PROBLEM. PLEASE HELP!! *I COULDN'T FIND FORD ON THE MANUFACTURE SECTION, SO I SELECTED CHRYSLER TO PROCEED. *JB
Jul 22, 2007
SUSPENSION,POWER TRAIN
2 complaints
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 10-15 MPH THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE FRONT DRIVERS SIDE TIRE. THE TIRE AND SPRING COMBINATION ALSO FRACTURED THE STABILIZER BAR LINK AND PUNCTURED THE AXLE BOOT. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER BUT MADE THE NECESSARY REPAIRS HIMSELF. THE MANUFACTURER WAS CONTACTED BUT WOULD PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.
Apr 05, 2010
THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR ABOUT A MONTH WAITING TO GET A NEW TRANSMISSION. WHEN IT WAS BACKED OUT, THE TIRE GAVE OUT. THINKING IT WAS SIMPLY A FLAT I TRIED TO CHANGE THE TIRE TO REALIZE THE FRONT DRIVERS SIDE COIL SPRING HAD BROKEN. HAS NOT BEEN REPAIRED YET. *TR
Jun 06, 2009
ENGINE AND ENGINE COOLING,STRUCTURE
2 complaints
THE BLOWER IN MY 2002 FORD TAURUS WORKS INTERMITTENTLY. THERE IS ALSO WATER ON THE FLOOR BOARD ON THE PASSENGER SIDE WHICH I SUSPECT HAS SOMETHING TO DO WITH THE PROBLEM. *TR
Nov 03, 2009
THERE IS A LEAK IN THE PASSENGER COMPARTMENT OF MY 2002 FORD TAURUS WHEN EVER IT RAINS. THE LEAK COMES FROM ABOVE, AND FLOODS THE FLOOR WHILE THE CAR IS SITTING STILL. THIS HAS CAUSED THE HEATER/COOLING BLOWER TO REPEATEDLY STOP. I HAVE HAS THE FAN REPLACED 3 TIMES IN THE LAST 17 MONTHS. I HAVE HAD TO ADDITIONALLY HAVE THE COMPRESSOR REPLACED. THIS PROBLEM SEEMS TO BE A CONTINUAL ONE, AND VERY MUCH HIGHLIGHTED BY MANY TAURUS OWNERS IN MANY FORUMS AND PLACES. THIS IS A FACTORY DEFECT IN THE TAURUS BODY, THAT NOW CONTINUALLY CAUSES INTERNAL PROBLEMS, AND SINCE THE VEHICLE IS OUT OF WARRANTY FORD TAKES A STAND THAT IT IS NOT THEIR PROBLEM. *TR
Jan 16, 2008
ENGINE AND ENGINE COOLING,VISIBILITY
2 complaints
THE FAN BLOWER MOTOR ON MY DAD'S 2003 FORD TAURUS SE WITH ONLY 33,000 MILES AND ON MY 2002 FORD TAURUS SES WITH 82,000 MILES BOTH FAILED RECENTLY. MY DAD PASSED AWAY JULY 7TH AND I WAS ATTEMPTING TO SEAL THE CAR WHEN A PROSPECTIVE BUYER MENTIONED THAT THE FAN WASN'T WORKING. I CHECKED IT OUT AND IT WORK SPORADICALLY. I ENDED UP TAKING IT TO HILLER FORD IN FRANKLIN WI AFTER TALKING TO FORD - THEY WANTED IT DIAGNOSED. THE DEALER REPLACED THE BLOWER MOTOR, RESISTOR AND RAIN HAT WHICH COST $520. THE DAY OF MY DAD'S FUNERAL, THE BLOWER MOTOR ON MY CAR BEGAN TO WORK SPORADICALLY. I TOOK MY CAR TO HILLER FORD AND AUTHORIZED THE REPAIRS TODAY. THE ESTIMATE IS $429 TO REPLACE THE BLOWER MOTOR, RESISTOR AND A SEAL. THE DEALER SERVICE MANAGER STATED THAT IT APPEARS THERE IS A LEAK IN THE POST FOR THE WINDSHIELD AND WATER WAS GETTING BEHIND THE DASH SOAKING THE BLOWER MOTOR UNIT. WHEN I CONTACTED FORD ON AUGUST 22, 2008, THEY CLAIM NEITHER CAR WAS SUBJECT TO THE 2003 WINDSHIELD REPLACEMENT RECALL (NHTSA CAMPAIGN ID # 03V087000). I FIND IT HARD TO BELIEVE THAT FORD IS OFFERING NO RELIEF BECAUSE THEY CLAIM THE CARS WEREN'T SUBJECT TO THE RECALL AND THE WINDSHIELD LEAK ISN'T RELATED TO THE BLOWER MOTOR GOING BAD. I'M OUT ALMOST $1000 IN REPAIR COSTS AND I'VE SEEN MANY COMMENTS FROM OTHER OWNERS WHO HAVE HAD ISSUES WITH THE BLOWER MOTOR AND LEAKS INTO THE PASSENGER COMPARTMENT. *TR
Sep 09, 2008
I BOUGHT MY CAR NEW IN NOV 01. I NOTICED A STALE SMELL AND COMPLAINED TO THE DEALER AND THEY CHANGED A FILTER. TWO DAYS LATER THE SMELL WAS BACK. THIS MONTH,AFTER A HEAVY RAIN, THERE WAS 1 1/2 INCHES OF WATER ON MY PASSENGER FLOOR AND WATER IN MY HEATER BLOWER WHICH WITHIN A MATTER OF MINUTES KILLED MY BLOWER ON ALL POSITIONS BUT HIGH. I CALLED FORD AND THEY SAID THERE WAS NO RECALLS ON MY VEHICLE. I DID SOME RESEARCH AND FOUND THAT MY CAR WAS MANUFACTURED IN OCT 01 AND THERE WAS A RECALL ON THE WINDSHIELD. I TOOK THE CAR TO THE DEALERSHIP AND THEY TOLD ME IT WAS PROBABLY NOT THE WINDSHIELD PUT A DESIGN FLAW AND THEY HAD A KIT THAT WOULD FIX THE PROBLEM AND THEY WOULD PUT A NEW BLOWER IN. I INFORMED THEM THAT I WAS NOT GOING TO PAY ANYTHING FOR THIS THEY SAID THEY WOULD CONTACT THE REP. I SCHEDULED AN APPOINTMENT AND IN THE MEANTIME CALLED FORD AND TOLD THEM THAT I WAS NOT PAYING FOR IT BECAUSE IT WAS A DESIGN FLAW. I TALKED WITH GLORIA AND SHE TOOK ALL THE INFORMATION AND SHE TOLD ME THAT SHE WOULD ADVISE THE DEALERSHIP AND ALSO THROW IN A CARPET SHAMPOO AND DEORDORIZER TREATMENT. WHEN I PICKED MY CAR UP I WAS CHARGED $36.66 FOR A CONSUMER CO-PAY AND I HAD TO PAY IT OR I COULD NOT HAVE MY CAR. *LA
Jan 24, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING AT ANY SPEED THE VEHICLE LUNGED AND OR ACCELERATED SUDDENLY. *AK THERE WAS A BURNING ODOR THAT WOULD BE PRESENT ALONG WITH THE HESITATING AND JERKING. THE CONSUMER WAS INFORMED THAT THE PROBLEM MAY HAVE BEEN DUE TO A LEAK ON THE GASKET ONTO THE TRANSMISSION. *SC
Nov 22, 2004
WHILE ATTEMPTING TO PUT THE VEHICLE IN REVERSE THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE SUDDENLY ACCELERATED BACKWARDS AND IMPACTED SEVERAL TREES BEFORE COMING TO FINAL REST. *AK *NM
Feb 26, 2004
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
WHILE DRIVING 60 MPH DRIVER APPLIED THE BRAKES AND VEHICLE SKIDDED UNCONTROLLABLY. THIS CAUSED THE VEHICLE TO FLIP OVER AND HIT A CONCRETE BARRIER. BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED.*AK
Jan 02, 2004
THE VEHICLE EXPERIENCED BRAKE FAILURE, WHICH CAUSED AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY.*JB
Feb 21, 2003
POWER TRAIN,SERVICE BRAKES
1 complaint
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
Dec 10, 2025
SUSPENSION,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF
Dec 11, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
Feb 01, 2019
LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT *TR
Aug 06, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
Feb 01, 2018
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS MALFUNCTIONING, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.
Nov 10, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WATER LEAKS INTO FRONT PASSENGER FIREWALL/FLOORBOARD AREA WHICH CAUSES FAN BLOWER MOTOR, HEATER COIL AND ALL RELATED ELECTRICAL CONNECTORS/COMPONENTS ATTACHED. HAPPENS ALL THE TIME STATIC OR IN MOTION.
Jan 06, 2016
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE KEY TURNS OVER BUT THE CAR WON'T START.
Jan 03, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHETHER THE VEHICLE WAS ON OR OFF, THE BRAKE LAMPS ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 182,606 UPDATED 02/05/16*LJ
Oct 09, 2015
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
DRIVING OUT OF TOWN THE VEHICLE SHOWED NO SIGNS OF ANY PROBLEMS INCLUDING NO DASHBOARD LIGHTS OR WARNINGS DISPLAYING ANY NEED OF MAINTANANCE. WHILE TURNING ONTO ANOTHER STREET AT A LOW RATE OF SPEED THEN PRESSING ACCELERATOR TO GO, THE DRIVETRAIN SUDDENLY STOPPED PULLING AND THE CAR STOPPED . THE ENGINE WAS STILL RUNNING AT IDLE SPEED BUT THE RPMS WERE FLUCTUATING UP AND DOWN THEN STABILIZED AT ABOUT 1,200 RPMS. THERE WERE NO SIGHNS OF ANY FLUID LEAKS OR PINCHED LINES. JUST A SUDDEN STOP, LEAVING ME AND MY FAMILY STRANDED IN THE MIDDLE OF NOWHERE. THE EXPENSES OF HIRING A WRECKER TO TOW THE VEHICLE TO THE NEAREST SHOP, AND THE ACTUAL REPAIR EXPENSE WAS WELL OVER OUR FAMILY BUDGET AND HAS CAUSED US A GREAT DEAL OF UNNECESSARY HARDSHIPS IN OUR DAILY LIVES.
Aug 17, 2015
EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
1 complaint
I AM BEING TOLD THIS THIRD PARTY AS I WAS UNABLE TO SEE THE ACCIDENT SCENE AND HAVE NOT SEEN A POLICE REPORT. MY 19-YR OLD DAUGHTER WAS EXITING A MAIN ROAD SLOWING TO A STOP. SHE WAS DOING APPROXIMATELY 2-3 MPH WHEN SHE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT KNOCKED HER VEHICLE INTO THE VEHICLE IN FRONT OF HER KNOCKING THAT VEHICLE INTO THE VEHICLE IN FRONT OF IT. MY DAUGHTER'S AIRBAGS DID NOT DEPLOY. SHE RECEIVED WHIPLASH FROM THE INCIDENT AS SHE WAS FORCED BACKWARD AND FRONTWARD. SHE ALSO HIT HER HEAD ON THE STEERING WHEEL. HER SIGNIFICANT OTHER HIT HIS KNEE ON THE PASSENGER SIDE DASH. BOTH WERE WEARING THEIR SEATBELTS AT THE TIME. HER VEHICLE (TITLED IN MY NAME AND PURCHASED BY ME) SUSTAINED MAJOR DISABLING DAMAGE RESULTING IN A TOTAL LOSS. *TR
Oct 27, 2014
SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
MY SON WAS DRIVING MY 2002 FORD TAURUS ON 4-15-2014 AT APPROXIMATELY 12:00 A.M. HE HAD THE CRUISE CONTROL SET TO 35 MPH. WHILE DRIVING, THE CRUISE CONTROL BEGAN TO ACCELERATE. HE TRIED TO DISENGAGE THE CRUISE CONTROL BY HITTING THE BRAKE. THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CAR KEPT ACCELERATING REACHING THE SPEED OF ABOUT 70MPH. AS A TURN APPROACHED HE COULD NO LONGER CONTROL THE VEHICLE. HE HIT A CURB AND A STOP SIGN BEFORE THE CAR CAME TO A STOP ON THE ROADWAY. THIS WAS NOT THE FIRST INSTANCE WITH THAT VEHICLE AND CRUISE CONTROL MALFUNCTIONS, THOUGH THIS WAS THE ONLY TIME THAT THE CRUISE CONTROL CAUSED AN ACCIDENT. THE VEHICLE HAD TO BE TOWED FROM THE SCENE. THE VEHICLE SUSTAINED $6005.00 OF DAMAGE AND IS A TOTAL LOSS. WHICH DOES NOT INCLUDE THE COST OF FIXING THE CRUISE CONTROL AND ACCELERATION ISSUES. *TR
Jul 01, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BLOWER RELAY SWITCH CONTINUOUSLY FAILED IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC; HOWEVER, THE CONTACT MADE REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Jun 09, 2014
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL PUMP WIRES HAD MELTED. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL WIRES WERE ALSO MELTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
Feb 07, 2014
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V087000 (VISIBILITY) HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE CONTACT ALSO MENTIONED THAT HE HAD BEEN EXPERIENCING THE SAME PROBLEM THAT WAS LISTED ON THE RECALL, IN WHICH THE BLOWER MOTOR WAS RETAINING WATER AND CAUSED THE MOTOR TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Nov 29, 2013
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
1ST MAJOR INCIDENT- ON SEPTEMBER 12TH -TRAVELING AT APPROX 50 MPH AND WHEN I TRIED TO BRAKE THE CAR WOULD NOT SLOW DOWN BUT STAYED OR EVEN ACCELERATED ITS SPEED.I EVENTUALLY WAS ABLE TO GET CONTROL OF THE CAR AND CONTINUED TO MY DESTINATION. MY WIFE CALLED THE SANDY SPRINGS FORD DEALERSHIP AND WE MADE AN APPOINTMENT TO DROP OFF THE CAR THE NEXT EVENING FOR SERVICE ON WEDNESDAY, AUGUST 14TH. THE FORD REP TOOK DOWN ALL OF MY INFORMATION BUT NEVER MENTIONED THE RECALL OR THE REPERCUSSIONS OF DRIVING THIS CAR AFTER THIS REPORTED INCIDENT. 2ND INCIDENT- ON SEPTEMBER 13TH - TRAVELING APPROX 50 MPH AND THEN ALL OF A SUDDEN I LOST COMPLETE CONTROL OF THE CAR AND FOR A FEW SECONDS I THOUGHT I WOULD NOT ONLY KILL MYSELF BUT OTHER INNOCENT PEOPLE ON THE FREEWAY. I MANAGED TO PULL THE CAR INTO AN APARTMENT COMPLEX PARKING LOT. I CALLED AAA AND THEY DELIVERED THE CAR TO THE SANDY SPRINGS FORD DEALERSHIP. MY WIFE CALLED THE CUSTOMER SERVICE THE NEXT DAY - SPOKE WITH KAREN. WHY WERE WE NOT TOLD ABOUT THE RECALL (DID RESEARCH ON THE INTERNET)? HER RESPONSE: THEY JUST FOUND OUT ABOUT IT THAT VERY SAME DAY. WE JUST RETURNED FROM VACATION AND OUR NEIGHBOR JUST DELIVERED OUR MAIL, WELL THERE WAS A LETTER FROM FORD ABOUT THE RECALL. THEN, ON FRIDAY SEPTEMBER 16TH WE RECEIVED AN AUTOMATED CALL FROM SANDY SPRINGS FORD ABOUT THE RECALL. DOES FORD HAVE ANY IDEA IN THE ACT OF NEGLIGENCE THEY HAVE CREATED? THERE COULD HAVE BEEN FATALITIES. OUR CAR IS STILL AT THE FORD DEALERSHIP - IT IS STALLING OUT AND THE BRAKES WERE NOT THE SAME (CHARGED US TO FIX THEM). FORD SAID THE SPEED CONTROL CABLE WAS COMPLETELY BROKEN OFF AND THEY WERE REQUIRED TO REPORT IT AND MAIL YOU THE PART. WAS THIS DONE? FOR THE LIFE OF ME, I CAN NOT FATHOM THAT A CAR MANUFACTURER WOULD NOT HAVE ALERTED THEIR DEALERS ABOUT THIS RECALL. I SHOULD HAVE BEEN ALERTED AND WARNED ON MONDAY EVENING AND TOLD DO NOT DRIVE THE CAR.
Sep 08, 2013
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I LOOKED UP MY CAR RECALLS AND THERE WHERE 3 AND WHEN I CALLED FORD THEY TOLD ME THAT THIS WEBSITE IS WRONG AND THERE IS NO RECALLS. EVEN WHEN EVERYTHING THAT IS WRONG WITH MY CAR IS ON THE RECALLS. I JUST NEED TO KNOWN WHAT TO DO NOW. *TR
Apr 30, 2013
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING WITH THE CRUISE CONTROL OFF. NORMAL ACCELERATION UP TO HIGHWAY SPEEDS, UPON RELEASING THE GAS PEDAL THE THROTTLE STUCK OPEN AND THE CAR WOULD NOT DECELERATE WITHOUT HEAVY BRAKING. PULLED OFF THE ROAD AND SHUT OFF ENGINE. DISCOVERED THAT THE CRUISE CONTROL CABLE HAD PUSHED ITSELF BACK OUT OF A LOCKING FERRULE THAT IS SUPPOSED TO HOLD IT IN PLACE WITH PLASTIC TABS, AND LODGED SIDEWAYS SO THE THROTTLE WAS BEING HELD OPEN. PUT THE CABLE BACK IN PLACE AND IT APPEARED TO BE PROPERLY SEATED BUT THE SAME THING HAPPENED TWICE MORE BEFORE I COULD GET THE VEHICLE HOME. THE PLASTIC TABS HAVE BECOME BRITTLE AND BROKEN AND NO LONGER PROPERLY HOLD THE CRUISE CONTROL CABLE FERRULE TIGHTLY IN ITS SOCKET. I SEE NOW FROM INTERNET RESEARCH THAT I COULD HAVE COMPLETELY DISCONNECTED THE CABLE TO COMPLETELY ALLEVIATE THE PROBLEM. BUT IN THE DARK & COLD AND BEING UNFAMILIAR WITH THE MECHANICS OF THIS PARTICULAR VEHICLE I DIDN'T HAVE THAT KNOWLEDGE AT THE TIME. UPON A BIT OF INTERNET RESEARCH I SEE THIS IS A FAIRLY COMMON FAILURE MODE FOR THIS PARTICULAR PART ON 2001-2006 FORD TAURUS' AND OTHER FORDS THAT USE A SIMILAR MECHANICAL CRUISE CONTROL METHOD. I CAN'T BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS ISSUE... THIS IS A MAJOR SAFETY ISSUE AND COULD EASILY CAUSE A CRASH AND FATALITIES. IT WAS A PRETTY UNNERVING EXPERIENCE AND I'M FAMILIAR WITH CARS AND HAVE BEEN DRIVING OVER 35 YEARS... I'D HATE TO HAVE THIS HAPPEN TO AN INEXPERIENCED DRIVER. *TR
Jan 04, 2013
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
THIS IS AN APPARENT PROBLEM WITH MANY OF THE FORD TAURUSES WHERE THE HEATER JUST STOPS WORKING. EACH TIME IT STOPS WORKING IT SEEMS TO COST OVER 2,000.00 TO FIX THE ISSUE. THE ACTUATOR MOTOR, THE HEATER CORE, AND THE BLOWER DOOR ALL CONTINUE TO BE AFFECTED. EVEN AFTER REPAIR IT SEEMS THAT IT WILL ONLY WORK FOR ABOUT 1 YEAR BEFORE IT NEEDS TO BE FIXED AGAIN. JUST OUTSIDE OF THE WARRANTY PERIOD. WE HAVE REPLACED THE HEATER SYSTEM 3 TIMES AND IT JUST DID IT AGAIN. RESEARCH ON LINE SHOWS THAT THIS IS A SIGNIFICANT ISSUE WITH MANY OF THE FORD PRODUCTS THAT USE THE HEATER SET UP LIKE THE TAURUS. IT MAY ALSO INCLUDE THE FOR F150 TRUCK WITH A SIMILAR PROBLEM. *TR
Dec 29, 2012
SUSPENSION,TIRES,WHEELS
1 complaint
LEFT FRONT SPRING BROKE AND PUNCTURED THE TIRE AND A LINK. *TR
Nov 03, 2012
AIR BAGS,EQUIPMENT
1 complaint
AT 6:30 A.M. ON 4/4/2012 I WAS DRIVING HOME FROM WORK WHEN I FELL ASLEEP ,CROSSED THE CENTER LINE, HIT A SEMI HEAD ON & MY DRIVER SIDE AIRBAG DIDN'T DEPLOY. THE 2002 FORD TAURUS WAS A VEHICLE I PURCHASED NEW. THE PASSENGER SIDE WITH NO ONE IN THAT SEAT DID DEPLOY. *TR
Oct 24, 2012
STEERING,SUSPENSION,WHEELS
1 complaint
HAPPENED WHILE THE VEHICLE WAS PARKED IN GARAGE; HEARD A LOUD SOUND AND SUSPECTED THE COIL SPRING SUSPENSION, SINCE I KNEW ABOUT THIS PROBLEM FROM PREVIOUS OWNER COMPLAINTS FROM THIS WEBSITE. LEFT COIL SPRING BROKE AND TORE A BIG GASH ON TIRE AND WENT FLAT. CALLED FORD DEALER IN DEARBORN, MI AND THEY TOLD IT WAS COVERED AS A RECALL; TOWED MY CAR OUT THERE AND THEY CHANGED THEIR STORY AND TOLD THIS VIN WAS NOT COVERED AND 2001 MODEL YEAR WAS. WHAT A JOKE. PROMPTLY, I TOWED IT OUT OF THERE (DID NOT WANT TO GIVE THEM ANYMORE BUSINESS) AND GOT IT REPLACED OUTSIDE. CANT BELIEVE FORD DOES NOT WANT TO ACKNOWLEDGE THIS PROBLEM EVEN THOUGH IT IS A EXTREMELY DANGEROUS SITUATION ESPECIALLY WHILE DRIVING AT HIGH SPEEDS AND CAN HAPPEN TO ANY OF THE COILS. VERY BAD QUALITY STEEL USED IN COIL SPRING AND PROBLEM SEEMS TO BE PREVALENT IN SALT-BELT STATES. EVEN THE TOW-TRUCK DRIVER WAS CASUAL ABOUT IT SAYING HE IS SEEING IT TOO OFTEN (ESPECIALLY WITH CARS WITH HIGH MILES). FORD HAS LOST A POSSIBLE FUTURE CUSTOMER AND SWITCHING OVER TO A QUALITY OEM FROM NOW ON. BYE BYE FORD. *TR
Jun 13, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
STARTED THE ENGINE THIS MORNING AND THE ENGINE RACED TO OVER 4000 RPM, HAVING NEVER TOUCHED THE ACCELERATOR PEDAL TODAY. SHUT IT DOWN AND STARTED IT AGAIN - SAME THING. NEVER SEEN ANYTHING LIKE THIS BEFORE ON THIS CAR. I LOOKED UNDER THE HOOD AND A BEIGE COLORED PLASTIC GUIDE FOR THE CRUISE CONTROL CABLE HAD A CHIP OUT OF THE SIDE OF THE GUIDE ENTRY POINT SUCH THAT THE CRUISE CONTROL CABLE AND SHEATH WERE CAUGHT OUT OF ALIGNMENT IN THE SLOT OF THE CHIP IN THE GUIDE. I PULLED OUT, STRAIGHTENED AND RESET THE CABLE, SHEATH AND GUIDE AND, AGAIN STARTED THE ENGINE. PERFECT IDLE. THIS IS VERY DANGEROUS IF IT WERE TO HAPPEN WHILE DRIVING! I WON'T DRIVE THIS CAR UNTIL I KNOW IT'S RESOLVED. DO YOU NEED PICTURES? I DON'T SEE ANY RECALL FOR THIS HERE... *TR
May 10, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
COMING OFF AN ON RAMP ONTO THE INTERSTATE, THE CAR CONTINUED TO ACCELERATE AND THE BRAKE WOULD NOT DISENGAGE THE CRUISE CONTROL. IT REACHED 85 MPH BEFORE I SHIFTED INTO NEUTRAL, COASTED TO THE SHOULDER, AND SHUT OFF THE IGNITION. I STARTED THE CAR AND THE ENGINE REVVED UP AGAIN, SO I SHUT IT OFF AND CALLED FOR ASSISTANCE. *TR
May 10, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I HAVE A 2002 FORD TAURUS SEDAN, AND WHILE DRIVING ABOUT A MONTH AGO I PUSHED GAS PEDAL TO ACCELERATE, THE THROTTLES BECAME STUCK CAUSING THE CARS ENGINE TO SPEED UP TO 80 MPH IN A 30 MPH SPEED ZONE. I HAD TO APPLY AS MUCH PRESSURE TO THE BREAKS AS I COULD TO CONTROL THE CAR, AND FINALLY I WAS ABLE TO PULL INTO A GAS STATION, WITH THE ENGINE STILL RACING, PUT THE CAR INTO PARK AND TURN OFF THE CAR. I WAS SO AFRAID I JUST SET IN THE CAR FOR ABOUT 10 MINUTES TO COLLECT MY THOUGHTS. I OPEN THE HOOD TO SEE IF ANYTHING HAD BROKEN OR CAME APART BUT COULD NOT FIND ANY UNUSUAL. I TURN THE CAR BACK ON, THE ENGINE WAS STILL RACING, I LOOKED FOR THE ACCELERATOR CABLE AND FOUND IT. HOWEVER, I NOTICE THAT THE SMALL PLASTIC O-RING ON THE CABLE USED AS A STOP WAS CAUGHT ON THE CORNER OF THE AIR INTAKE HOUSING. I PULLED BACK ON THE CABLE RELEASING IT. WHEN I LET GO OF THE CABLE IT WENT BACK TO ITS NORMAL POSITION, THE ENGINE STOPPED RACING AND SLOWED TO A NORMAL IDLE. I CREPT BACK HOME WERE THE CAR SET FOR TWO WEEKS BEFORE I HAD THE NERVES TO DRIVE IT AGAIN. IT HAPPEN AGAIN ON 3/14/12 WHEN I PUSHED THE ACCELERATOR PEDAL TO PASS A TRUCK ON I-70W IN COLUMBUS, OH.
Mar 17, 2012
SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I OWN A 2002 FORD TAURUS SES SEDAN WITH 100,000 MILES. RECENTLY, THE BRAKE WARNING LIGHT ILLUMINATED, AND I BROUGHT IT INTO THE FORD SERVICE DEPARTMENT OF MY LOCAL DEALERSHIP. APPARENTLY WHAT HAPPENED WAS A ABS/TRACTION CONTROL SENSOR (PART NUMBER 2C219) BURNED OUT. ACCORDING TO THE DEALERSHIP AND VARIOUS ONLINE POSTINGS IN BLOGS AND OTHER AREAS, THIS IS A VERY COMMON THING THAT HAPPENS ON THESE CARS. I THINK THAT FORD SHOULD TAKE ACTION BECAUSE THEY DO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE DESIGN OF THAT MODULE, AND THEIR POOR DESIGN CAN LEAD TO LIMITED BRAKING CAPABILITY, THE VEHICLE NOT PERFORMING AS IT SHOULD ON SLIPPERY SURFACES, CRASHES, INJURIES, AND POSSIBLY EVEN DEATH. *TR
Mar 01, 2011
EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH EXACT SAME PROBLEM, SWITCH IS STUCK IN A CLOSED POSITION, FAILED IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, ALSO CAUSED THE BATTERY TO DISCHARGE SEE: 2002 FORD TAURUS RECALL ID FROM NHTSA: 04V106000 OUR VEHICLE SHOULD HAVE BEEN INCLUDED IN THE ABOVE RECALL. *TR
Nov 23, 2010
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
I OWN A 2002 FORD TAURUS SES, IT HAS 69,400 MILES. I HAVE OWNED THE CAR SINCE NEW, IT IS GARAGED 90% OF THE TIME. A COUPLE YEARS AGO I NOTICED THAT THE PASSENGER CARPET WAS SOAK AND WET, AND I NEVER THOUGHT ANYTHING OF IT, I ASSUMED THAT MAYBE WHEN DRIVING IN THE RAIN, I HAD CRACKEDTHE WINDOW OPEN AND RAIN GOT INSIDE ON PASSENGER CARPET. IN MARCH OF 2010, I HAD A HOUSE SITTER, WHILE I WENT ON VACATION. I MOVED MY CAR OUTSIDE, SO THAT SHE COULD USE MY GARAGE. THE CAR SAT OUTSIDE FOR 3 WEEKS, THE NORTHEAST HAD TORRENTIAL RAINS EVERYDAY, AND AREA FLOODING ON STREETS. I HAD COME HOME FROM VACATION, DROVE MY CAR AND HEARD A NOISE CLANKING UNDER DASHBOARD. I TOOK CAR TO MECHANIC, HE SAID IT WAS MY HEATER. I HAD MY HUSBAND REMOVE AND REPLACE WITH A NEW ONE. WHEN MY HUSBAND TOOK THE OLD HEATER OUT, IT WAS COMPLETELY RUSTED WITH WATER STILL ON IT. I THOUGHT MAYBE HOUSESITTER HAD TAKEN MY CAR OUT AND SHE LEFT A WINDOW OPEN.NOW IT IS OCTOBER, I AM ATTENDING DRIVING INSTRUCTOR SCHOOL, AND MY TEACHER GAVE ME WEBSITE FOR RECALLS. I DECIDED TO CHECK TO SEE IF ANY RECALLS, AND FIND THAT THERE ARE MULTIPLE COMPLAINTS ON MY YEAR MAKE AND MODEL, FOR HEATERS SHORTENING OUT ,I NOW HAVE NO A/C AND DON'T KNOW WHY ALONG WITH WET CARPETS ON PASSENGER SIDE L. I PRINTED OUT RECALL 03V-087000 AND TOOK TO FORD TODAY, THEY STATE THAT MY VIN HAS NO CAMPAIGN MESSAGE FOR A RECALL. RECALL#03V-087000 IS FOR CERTAIN 2002-2003 TAURUS AND SABLES. WHAT IS BEING DONE WITH THE REST OF VIN # THAT ARE HAVING THE SAME PROBLEM AND ARE NOT INCLUDED. I DON'T WANT TO LEAVE MY CAR IN RAIN AND GET OTHER COMPONENTS SHORT OUT, OR POSSIBLE FIRE, AND KEEP GETTING THE CARPET WET, BECAUSE IT WILL CAUSE MOLD TO GROW UNDERNEATH. ALL CARS IN THIS YEAR MAKE MODEL SHOULD BE RECALLED IF ALL ARE HAVING THE SAME PROBLEMS. I DID NOT SAVE THE OLD HEATER, BECAUSE AT THE TIME I THOUGHT MAYBE RAIN HAD GOT IN THRU THE WINDOW. PLEASE HELP, I LOVE MY CAR AND IT IS OTHERWISE A GOOD RUNNING CAR. *TR
Oct 05, 2010
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I HAVE A 2002 FORD TAURUS SEL. YESTERDAY MY CRUISE CONTROL CABLE GOT STUCK IN THE OPEN POSITION WHILE DRIVING ON INTERSTATE 45 IN HOUSTON DURING THE EARLY EVENING. BRAKING HELPED SLOW THE CAR DOWN, BUT IT WOULD ACCELARATE BACK UP AGAIN AS SOON AS THE BRAKE WAS RELEASED. MY SON WAS ABLE TO GET OFF THE HIGHWAY SAFELY, BUT ONLY BY PUTTING THE CAR IN NEUTRAL WITH IT STILL REVVING UP PAST 5000 RPM. HE TURNED OFF THE CAR WHEN ON THE SERVICE ROAD AND IT CAME TO A SAFE STOP. WHEN THE CAR WAS STARTED UP AGAIN, IT WOULD REV BACK UP. MY OLDEST SON AND I MET UP WITH HIM, AND WHEN WE OPENED THE HOOD OF THE CAR, THE CRUISE CONTROL CABLE WAS STUCK IN THE OPEN POSITION. THERE IS A SMALL NICK AND CRACK IN THE OUTSIDE HOUSING OF THE CABLE THAT IT GOT HUNG UP ON. MY SON DISABLED THE CRUISE CONTROL SO THAT WE COULD DRIVE THE VEHICLE HOME. I HAVE A PICTURE OF THE HOUSING AND HAVE PUT A CALL IN TO MY DEALER, CHAMPION FORD IN HOUSTON, THIS MORNING. I AM WAITING FOR THE SERVICE DEPARTMENT THERE TO CALL ME BACK NOW.
Mar 27, 2010
STEERING,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BOLT SNAPPED OFF OF THE WHEEL CAUSING THE CONTACT TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD, THE CONTACT ALSO NOTICED THAT THE VEHICLE WAS HARD TO MANEUVER AFTER THE BOLT CAME OFF. A METAL COMPANY TESTED THE BOLT AND INFORMED THE CONTACT THAT THE BOLT WAS MADE OF DECOMPOSING METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER BUT TO A PERSONAL MECHANIC FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 155,108 AND THE APPROXIMATE CURRENT MILEAGE IS 157,108 THE CONSUMER STATED WHILE DRIVING HE SUDDENLY LOST STEERING CAPABILITIES. UPDATED EVOQ 06/09/10.*JB UPDATED 08/23/11. *JB
Mar 10, 2010
ENGINE AND ENGINE COOLING,SEATS
1 complaint
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE THE CONTACT WAS DRVING 30 MPH .THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. WHILE THE CONTACT WAS ATTEMPTING TO PULL TO THE SIDE OF THE ROAD THE DRIVER SIDE SEAT BROKE OFF FROM THE BOTTOM OF IT'S BASE CAUSING THE CONTACT TO CRASH INTO A NEARBY WALL.THE CONTACT WAS INJURED DURING THE CRASH. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE BRAKES, STRUTS, BALL JOINTS AND INSTRUMENT PANEL REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 68000.
Mar 10, 2010
SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES,EQUIPMENT
1 complaint
PROBLEMS WITH NOISE FRONT PASSENGER SIDE SHUDDERING SOUND WHILE DRIVING COMES AND GOES. PROBLEM WITH CAR RUNNING ROUGH ENGINE POWER DECREASED, SEAM LIKE FUEL IS POOR, SOME MALFUNCTION CAUSING PROBLEMS IN TRAFFIC. THIS MALFUNCTION ALWAYS HAPPENS ON START UP AND DURING REGULAR OPERATING DURING DRIVING. WE HAVE TO KEEP LETTING OFF THE GAS AND GIVING GAS TO TRY MAKE IT RUN RIGHT A HOPE TO HAVE A SMOOTH RIDE. THE POPPING NOISE FROM THE FRONT END ALWAYS HAPPEN DAILY DURING DRIVING WITH NORMAL SPEEDS. THE FRONT ROTORS HAS BEEN CHANGED THREE TIMES SINCE I OWNED THIS VEHICLE, CONTINUING TO HAVE PROBLEM WITH THE FRONT END. BRAKE PADS ALWAYS HAVE BEEN CHANGED DURING THESE PROBLEMS. *TR
Feb 28, 2010
ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
WATER LEAK INTO PASSENGER SIDE OF PASSENGER COMPARTMENT, RESULTING IN FAILURE OF MULTIPLE ELECTRICAL COMPONENTS, INCLUDING BLOWER MOTOR. REFERENCE NTSB ITEM # 10011149 / SERVICE BULLETIN NBR 031506. *TR
Sep 20, 2009
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHEN BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKE. REPLACED ROTORS AND BRAKE PADS AND FRONT END ALIGNMENT. ONE MONTH LATER FRONT END AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED. REPLACED PARTS AGAIN, AT LEAST 7 TIMES IN THE PAST YEAR AND A HALF. *TR
Sep 16, 2009
VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2002 FORD TAURUS. AFTER A HARD RAIN, WATER ACCUMULATES ON THE PASSENGER SIDE FLOORBOARD OF THE VEHICLE. IN ADDITION, THE HEATER BLOWER AND AIR CONDITIONER BLOWER ONLY OPERATE ON THE HIGH SETTING. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CONTACT BLOGGED AND DISCOVERED THE ISSUES WITH HER VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,000.
Jun 08, 2009
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER LEAKS INTO THE VEHICLE THROUGH THE WINDSHIELD, WHICH SHORTENS THE CIRCUIT IN THE FLOORBOARD. SECONDLY, SHE DISCOVERED THAT THE HEATING SYSTEM WAS INOPERATIVE. SHE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). FINALLY, THE CONTACT STATED THAT THE FRONT COIL SPRING FRACTURED AND CAUSED THE BALL JOINTS AND THE FRONT PASSENGER TIRE TO FAIL. THE SPRINGS WERE REPLACED, BUT THE MANUFACTURER DID NOT PROVIDE HER WITH ANY FINANCIAL ASSISTANCE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 101,000.
Dec 17, 2008
STEERING,AIR BAGS
1 complaint
BELTED FEMALE OCCUPANT FELT HER VEHICLE PULL TO THE RIGHT. AS A RESULT SHE STRUCK A LIGHT POLE HEAD ON. AIRBAGS DID NOT DEPLOY. SERIOUS INJURIES. *TR
Oct 07, 2008
ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE SEVERAL ISSUES, BOTH BACK DOOR WINDOWS HAVE FALLEN OFF TRACK AND WON'T STAY UP. THIS HAPPENED IN SEPTEMBER OF 07 AND A FEW MONTHS LATER THE SECOND REAR WINDOW DID THE SAME. I HAVE TO USE CLEAR PACKAGING TAPE TO HOLD THEM UP. THE KEY TO THE IGNITION WILL NOT TURN UNLESS I USE SOMETHING WITH A HARD END AND TAP IT SEVERAL TIMES. WHEN THE IGNITION PROBLEM FIRST HAPPENED IN SEPTEMBER OF 2006 I CALLED FORD ROAD SIDE SERVICE AND THEY RECOMMENDED TAPPING THE KEY SEVERAL TIMES AND SAID THEY HAD A GROWING COMPLAINT OF THIS. MY TRUNK LOCK LATCH OFTEN GETS STUCK TOO. JAN OF 2003 THE RADIO SHORTS IN AND OUT, I NEVER KNOW IF IT'S GOING TO STAY ON. LASTLY THE PASSENGER REAR DOOR LOOK DOESN'T LATCH, I THINK THIS HAPPENED IN LATE 2003 OR EARLY 2004. *TR
Jul 23, 2008
SUSPENSION,ENGINE AND ENGINE COOLING,TIRES
1 complaint
2002 FORD TAURUS WITH BROKEN REAR COIL SPRINGS AND OTHER PROBLEMS. CONSUMER STATES THE COILS SPRINGS BROKE, TIRES ARE WOBBLING, AND THE BELT TENSIONER LOST POWER STEERING. *KB
Nov 16, 2007
STRUCTURE,EQUIPMENT
1 complaint
WHEN IT RAINS, WATER ENTERS THE VEHICLE ON THE PASSENGER SIDE NEAR THE BLOWER MOTOR. RUGS AND MATS ON RIGHT SIDE OF CAR ARE SATURATED. ALL ATTEMPTS AT STOPPING WATER ENTRY ARE FUTILE. *TR
Nov 03, 2007
SUSPENSION,AIR BAGS
1 complaint
I AM AN OWNER OF A 2002 FORD EXPLORER 2WD. AT THE BEGINNING OF OCTOBER THE VEHICLE STARTING MAKING A HORRIBLE NOISE. THE LOUD NOISE WAS COMING FROM THE REAR PASSENGER WHEEL. COME TO FIND OUT, THIS IS A MAJOR WHEEL BEARING ISSUE. I HAVE RECENTLY GOTTEN ONLINE AND DISCOVERED HOW MANY OTHER PEOPLE ARE ALSO HAVING THE SAME ISSUE. WHAT CAN WE DO TO GET THE FORD COMPANY TO BE HELD RESPONSIBLE FOR THIS VERY DANGEROUS DEFECT IN THEIR PRODUCT THAT YOU ARE SUPPOSED TO TRUST NOT ONLY YOUR LIFE BUT THE LIVES OF ALL YOUR PASSENGERS. HOW CAN COMPANIES CONTINUE TO SELL THEIR UNSAFE VEHICLES TO THE PUBLIC. IT IS ENOUGH TO HAVE TO WORRY ABOUT GETTING MY 1 YEAR OLD TO AND FROM HER NANA'S WITHOUT HAVING TO WORRY ABOUT GETTING HIT BY SOMEONE, BUT TO WORRY THAT ANY MOMENT YOUR VEHICLE CAN CAUSE A MAJOR ACCIDENT WITHOUT YOU EVEN BEING AT FAULT BECAUSE OF FAULTY PARTS. PLEASE, CAN SOMEONE WITH ANY KIND OF DECENCY DO SOMETHING TO GET THIS COMPANY TO RECALL EVERY VEHICLE WITH FAULTY PARTS. COMMON SENSE WOULD SAY IT'S THE RIGHT THING TO DO. *TR
Oct 29, 2007
INTERIOR LIGHTING
1 complaint
THE DOME LIGHT ON THE 2002 FORD ESCAPE 3.0L CAUSED BURNING ON THE SUNROOF SLIDING COVER WHEN THE COVER WAS OPENED. THIS HAS THE POTENTIAL TO STARTING A FIRE, ALTHOUGH NOW THEREWAS ONLY A SLOW BURN. *AK
Jun 20, 2007
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL* - THE CONTACT STATED THAT WHILE DRIVING THE 2002 FORD TAURUS WITH 78000 FAILURE MILEAGE HE DISCOVERED THAT THE REAR BRAKE LIGHTS DID NOT WORK. THERE WAS RECALL 04V106000 ON THE SAME YEAR/MAKE AND MODEL, BUT THIS VEHICLE WAS NOT A PART OF THE RECALL. ALSO, THE CONTACT HAD PROBLEMS WITH TAKING THE VEHICLE OUT OF PARK. AS OF 3/39/07 THE VEHICLE HAD NOT BEEN REPAIRED. *AK
Mar 29, 2007
STRUCTURE,UNKNOWN OR OTHER
1 complaint
2002 SE TAURUS - WATER LEAKING ONTO THE PASSENGER SIDE FLOOR THROUGH THE AIR BLOWER. APPARENTLY COMING IN THROUGH A COWL (?) DURING HEAVY RAIN, THE PASSENGER FLOOR COLLECTS WATER DRIPPING FORM UNDER THE GLOVE BOX AND THE BLOWER AREA. FORD COMPANY TOLD ME THIS IS MY PROBLEM AND NOT THEIRS...HOW DO I GET THEM TO TAKE MY COMPLAINT TO HEART. THIS SHOULD BE REVIEWED BY FORD AS A DEFECT. THIS IS MY 4TH FORD AND I HAVE HAD ENOUGH! *JB
Dec 02, 2006
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED THE REAR BRAKE SWITCH AND STOP LAMP DID NOT WORK WHEN THE BRAKE PEDAL WAS DEPRESSED AND SOMETIMES DID NOT TURN OFF MECHANICALLY. ALSO, THE BRAKE LIGHT WOULD REMAIN ILLUMINATED FOR MANY HOURS. THE BATTERY WAS REPLACED ONCE. THE PROBLEM WAS LINKED TO THE GEAR SHIFT. THE CONTACT COULD NOT SHIFT THE GEAR FROM PARKING TO DRIVE. THE VEHICLE NEEDED TO BE TURNED OFF AND TURNED BACK ON IN ORDER TO SHIFT THE GEAR TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS.
Aug 25, 2006
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED TWICE WHILE DRIVING 40 MPH THE REAR PASSENGER SIDE COIL SPRING CAUSED THE TIRE TO BLOW OUT. UPON INSPECTION THE DEALERSHIP DETERMINED THE REAR COIL SPRINGS NEEDED REPLACED. AFTER REPLACING THE REAR COIL SPRINGS A NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER THE DEALER REPLACED THE REAR SHOCKS THE NOISE WENT AWAY. THE ALTERNATOR WAS REPLACED. UPDATED 07/05/06. *JB
Jun 16, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
DT: THE CONTACT STATED THE BRAKES HAVE NOT OPERATED PROPERLY SINCE PURCHASE. THE VEHICLE WILL NOT SLOW DOWN WHEN THE BRAKE PEDAL IS DEPRESSED. SHE MUST PUMP THE PEDAL REPEATEDLY, BUT THIS DOES NOT ALWAYS WORK. THE ROTORS AND PADS HAVE BEEN REPLACED BY THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY TOO WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. ALSO, THE CONTACT DETECTED FUMES COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP, AND THEY DETERMINED THE RADIATOR OVERFLOW TANK HAD A CRACK ON THE BOTTOM. NO REPAIRS HAVE BEEN MADE. *AK
Jan 03, 2006
AIR BAGS,SEATS
1 complaint
REAR ENDED AT A STOP LIGHT AND PUSHED INTO THE CAR IN FRONT OF ME. BOTH FRONT SEATS, FULLY RECLINED, DRIVER SEAT BROKE, NO AIRBAGS AT ALL DEPLOYED. RESULTED IN HERNIATED DISCS FOR BOTH DRIVER AND FRONT SEAT (ONLY) PASSENGER. *JB
Dec 19, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
DT: THE CONTACT STATED THE HUB BEARINGS ON THE RIGHT WHEEL IN THE FRONT WERE BAD, HAD TO REPLACE THEM THREE TIMES. ON 8-22-05 A GARAGE TOLD THE CONTACT THE WHEEL WAS GETTING READY TO FALL OFF. THEY HAD NOT TAKEN IT BACK TO THE DEALER. SHE HEARD A NOISE LIKE A RUBBING , GRINDING SOUND AND THE NOISE GOT WORSE. THE NOISE OCCURRED AT SPEEDS OF 10 MPH AND ABOVE. ALSO THE ENGINE LIGHT WAS COMING ON, AND THEY HAD TO REPLACE THE FEEDBACK SENSOR TO THE ENGINE. *AK THE VEHICLE WOULD STALL WHILE BEING DRIVEN. THE DEALER REPLACED THE FUEL TANK AND PUMP. THE VEHICLE COULD NOT BE STARTED. THE DEALER REPLACED THE BATTERY. TWO BALL JOINTS, ONE INNER TIE ROD AND LEFT SIDE AXLE SHAFT WERE REPLACED. *NM
Sep 29, 2005
SERVICE BRAKES, AIR,EQUIPMENT
1 complaint
I HAVE A 2002 FORD TAURUS.. STARTING SHAKING WHILE DRIVING AT 8,500 MILES. TOOK IT TO FORD AND THEY STATED ROTORS WERE WARPED AND REPLACED THEM. AT APPROX 18,000 MILES THEY WARPED AGAIN. FORD WOULD NOT COVER THE WARRANT SO I ENDED UP PAYING TO HAVE THEM RESURFACED. I FILED A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE AND ENDED UP GETTING REIMBURSED FOR THE REPAIR. I'M NOW AT 28,000 MILES AND THEY ARE SHOT, UNABLE TO BE RESURFACED AND MUST BE REPLACED. NEEDLESS TO SAY I'M NOT GOING TO DEAL WITH FORD ANY LONGER AND WILL REPLACE WITH A HIGHER QUALITY AFTER MARKET PRODUCT. I HAVE FOUND AND EXORBANENT AMMOUNT OF OTHER TAURUS OWNERS ONLINE THAT ARE HAVING THE SAME PROBLEMS. I WAS WONDERING IF YOU COULD LOOK INTO IT AND THE FEASABILITY OF ISSUEING A RECALL. THE WARPING IS PRETTY COMMON FROM WHAT I CAN SEE AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY WHEN ATTEMPTING TO STOP , AND IS EXTREMELY BAD WHEN STOPPING FROM HIGHWAY SPEEDS
Aug 24, 2005
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
DT: THE COIL SPRING ON PASSENGER'S SIDE BROKE . THIS HAPPENED ON AUGUST 22, 2005. SAW RECALLS ONLINE BUT IT DID NOT INCLUDE THIS VEHICLE DUE TO VIN. THE RECALLS WERE ON THE COIL SPRING AND THE ACCELERATION. THE VEHICLE SURGED FORWARD. IF AT STOP SIGN WITH FOOT ON THE BRAKE IT STILL TRIED TO SURGE FORWARD. THIS HAPPENED FREQUENTLY. *AK
Aug 22, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
FORD ISSUED A RECALL ON ITS 2002 FORD TAURAUS VEHICLES FOR UPDATING THE COMPUTER SYSTEMS. AFTER THE COMPUTER SYSTEMS WERE UPDATED I WAS TOLD THAT I NEED TO PURCHASE A NEW OXYGEN SENSOR TO KEEP THE LIGHT FROM COMING ON AGAIN. I ASKED IF THIS WAS A PART OF THE RECALL AND THE DEALERSHIP STATED NO THAT IS WAS SOMETHING DIFFERENT. WELL THE SAME EXACT THING HAPPENED ON MY FATHER-IN-LAWS 2002 FORD ESCAPE. I TOOK IT IN AND WAS TOLD THE SAME THING. I ASKED AGAIN IF IT WAS PART OF THE RECALL AND THEY ASSURED ME THAT IT WASNT. I THINK THEY ARE WRONG. WELL ABOUT A MONTH LATER THE CAR STARTED ACCELERATING ON ITS ON AND JUMPING OUT OF GEAR. THIS COULD HAVE CAUSED AND ACCIDENT BUT THANKFULLY NO ONE WAS IN FRONT OF US AT THE TIME. THEN THE BATTERY ON IT DRAINED DOWN SO FAR THAT THE BIG JUMP BOX AT THE DEALERSHIP COULDN'T EVEN FIX IT AND WE HAD TO PURCHASE A NEW BATTERY. I'M NOT SURE OF THE EXACT DATE OF THE INCIDENTS.
Jul 20, 2005
POWER TRAIN,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
1 complaint
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED. WHEN EXITING THE FREEWAY THE VEHICLE LURCHED FORWARD AND INCREASED IN SPEED. THE OWNER PUT BOTH FEET ON THE BRAKES, YET THE VEHICLE CONTINUED TO GO FORWARD. THE OWNER HAD TO TURN THE ENGINE OFF IN ORDER TO COME TO A STOP. *AK THE TRANSMISSION EXPERIENCED SHIFTING SLIPPAGE, A SLIGHT LEAK WAS FOUND IN THE BELL HOUSING AREA. THE TRANSMISSION WAS REMOVED AND THE CONVERTER FRONT HUB SEAL WAS LEAKING. THE SEAL WAS REPLACED ALONG WITH THE VALVE BODY PAN. THE ALARM WOULD SOUND WHEN NO ONE WAS NEAR THE VEHICLE AND THE VEHICLE COULD NOT BE STARTED UNLESS THE ALARM WAS RESET. *SC *JB
May 20, 2005
EXTERIOR LIGHTING,SEAT BELTS
1 complaint
CONSUMER EXPERIENCED ONGOING PROBLEMS WITH BOTH THE FRONT AND REAR SEAT BELTS NOT RETRACTING FROM THE RETRACTORS. VEHICLE HAS BEEN IN AND OUT OF THE DEALER SHOP ON SEVERAL OCCASIONS. DRIVER'S SEAT BELT RETRACTOR HAS BEEN REPLACED 2 TIMES, AND THE PASSENGER'S SEAT BELT RETRACTOR HAS BEEN REPLACED ONCE, BUT PROBLEMS RECURRED. ALSO, ON ANOTHER ISSUE CONSUMER STATED THAT VEHICLE WAS BACK TO THE DEALER THREE TIMES ON A MANUFACTURER'S RECALL 04V106000 CONCERNING BRAKE LIGHT SWITCH. CONSUMER STATED THAT VEHICLE WAS STILL EXPERIENCING SOME PROBLEM WITH THE STOP LIGHTS NOT OPERATING WHEN BRAKING. *AK THE CONSUMER STATED THAT THE PROBLEM WAS NEVER FIXED. THE BACK SEAT BELTS HAD THE SAME PROBLEMS AS THE FRONT.
Feb 18, 2005
FUEL SYSTEM, OTHER
1 complaint
I CANNOT GET GAS INTO MY CAR.I HAVE USED EVERY PUMP IN TOWN.WHEN I TRY TO PUMP GAS IN THE TANK THE PUMPS KEEP SHUTTING OFF.I CANNOT GET MORE THAN A FEW DOLLARS IN AT A TIME.SOMETIMES IT SPITS GAS BACK OUT OF THE TANK WHILE TRYING TO FEUL THE CAR.THE CAR ALSO SEEMS TO GET POOR GAS MILEAGE. *AK
Feb 08, 2005
ELECTRONIC STABILITY CONTROL,EQUIPMENT
1 complaint
SATURDAY NIGHT DEC 11, 2004, WHILE DRIVING ON ROUTE 91 IN CT, THE CAR LOST STEERING. THE CAR STARTED TO VEER RIGHT AND WHEN MY DAUGHTER (AND 2 SMALL CHILDREN) TRIED TO STEER THE WHEEL JUST TURNED AND TURNED WITH NO RESULTS. SHE ENDED UP NEXT TO A CEMENT WALL, WITH NO DAMAGE TO THE CAR, AFTER PUMPING THE BRAKES. THEY HAD TO CRAWL OUT OF THE WINDOW, BECAUSE OF THE POSITION OF THE CAR, WHEN THE TOW TRUCK CAME. A POLICE CRUISER STAYED BEHIND HER UNTIL THE TOW TRUCK GOT THERE. I HAD IT TOWED TO THE FORD DEALER THAT I BOUGHT IT FROM. THEY FOUND IT WAS WITH THE LINKAGE AND REPAIRED IT. I HATE TO SAY IT, BUT I STILL HAVE A STRANGE FEELING WHEN I DRIVE NOW. I GUESS THAT THEY FOUND A BOLT WAS LOOSE, REMOVED IT, CHECKED THE THREADS AND REINSTALLED IT. I AM SO DISCOURAGED WITH THIS CAR COMPARED TO OTHER FORDS THAT I HAVE HAD. *AK
Dec 15, 2004
AIR BAGS,TIRES
1 complaint
TIRE SEPARATION FIRESTONE/BRIDGESTONE TIRES CAME AS ORIGINAL EQUIPMENT WITH 2002 FORD TAURAS WAS TRAVELING ON LIE AND THE DRIVERS SIDE TIRE SEPERATED CAUSING DAMAGE TO MY WHEEL WELL, BUMPER AND FENDER. *AK
Sep 07, 2004
STRUCTURE,WHEELS
1 complaint
CONSUMER NOTICED THAT THE FLOORBOARD AND MATS WERE SOAKED AND WET. CONSUMER WAS UNAWARE FROM WHERE THE WATER WAS LEAKING. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK COWL PANEL WAS WARPPED. DEALER REPLACED COWL PANEL AND INSTALLED LIP SEAL. LUG AND PLASTIC NUTS HOLDING HUB CAP STRIPPED. *LA
Jul 15, 2004
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I OWN A 2002 TAURUS WITH 40000 MILES AND TWICE KNOW I'VE HAD WORK DONE ON MY BLOWER UNIT. THE FIRST TIME I LOST ALL SETTINGS EXCEPT HIGH. THE DEALER STATED THAT IT WAS A BAD RESISTOR AND REPLACED THE RESISTOR. TWO WEEKS LATER THE SAME PROBLEM HAPPENED. THE DEALER STATED THAT THERE WAS A PROBLEM WITH WATER GETTING INTO THE BLOWER UNIT. HE WILL PUT IN A MODIFICATION AND REPLACED THE BLOWER UNIT. A WEEK LATER WE HAD BAD RAIN IN NEW ENGLAND AND THERE WAS AN INCH OF WATER ON THE PASSENGER SIDE OF THE CAR. THE CAR WILL BE GOING IN FOR SERVICE AGAIN FOR THIS PROBLEM. *NM
Apr 04, 2004
VISIBILITY,TIRES
1 complaint
INTERIOR TIRES SEPARATED. *PH THE WINDOWS MADE A NOISE WHEN GOING UP, THE DEALER LUBRICATED THE REGULATOR. *JB
Apr 01, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
TRANSMISSION NOT SHIFTING INTO GEAR PROPERLY. HARD TO SHIFT FROM PARK INTO GEAR AND MAKES CLUNK NOISE. EXHAUST RATTLE/VIBRATION/NOISE.
Jan 15, 2004
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
SEPT 18, 2001 WE PURCHASED A NEW 2002 FORD TAURUS. IN ONE DAY RADIATOR HOSE POPPED OFF. THIRTY DAYS AFTER THE FIRS REPAIR THE HOSE POPPED OFF AGAIN. THE DEALER WANTED TO REPLACE THE ENGINE TO CORRECT THE PROBLEM. ON 10-29-01 THE CAR STARTED TO MAKE A HISS NOISE AND SMOKE WOULD COME FROM THE FRONT END WHEN IT WAS PARKED OR TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER DIRKS MOTORS. THEY ASKED IF THE COULD REPLACE THE ENGINE AGAIN AND WE SAID NO. WE LEFT THE CAR AND THEY TOLD US THEY WOULD LET US KNOW BUT WE DID NOT HEAR NOTHING FROM THEM, WHEN WE WOULD CALL TO ASK THEM WHAT WAS GOING TO HAPPEN THEY DID NOT KNOW AT ALL. ON 11-5-01 THE CAR WAS RETURNED TO US AND WITH LEAVING THE SERVICE CENTER AND NOT BEING LESS THEN 20 MILES FROM AKRON, IOWA THE CAR GOT HOT AND STARTED TO SMOKE AND I CALLED DIRKS SERVICE CENTER ON MY CELL PHONE AND TOLD THEM I WAS BRING IT BACK AND THIS TIME I WANTED THE CAR REPLACED NO QUESTIONS.. BUT THE CAR WAS TAKING BACK AND THEY LOOKED OVER IT AND THEY DID NOT CALL US AT ALL WHILE IT WAS IN SERVICE, WE CALLED EVERYDAY TO SEE IF THEY KNEW WHAT WAS WRONG WITH IT AND THE FUNNY THING ABOUT IT WAS THE CAR WAS AT DIRKS MOTOR INC FROM 11-5-01 TO 11-16-01 AND THEY COULD NOT FIND NOTHING WRONG. ON 11-16-01 THIS WOULD HAVE BEEN THE 4TH TIME THIS CAR HAD BEEN SERVICED AND IT WAS GETTING OLD.. ON 12-27-02 THE CAR STARTED THE HISSING NOISE AND SHORT CUTS ON AND THE CD PLAYER STOPPED WORKING AND THAT WAS IT.. I CALLED THE FORD COMPANY AT 1-800-392-3673. WHILE TALKING WITH THE CALL CENTER THEY CALLED DIRKS SERVICE CENTER AND EDU'D THEM TO HAVE THE CD PLAYER REPLACED AND LOOK AT THE ENGINE. THIS CAR HAS BEEN SERVICE FOR THE SAME ISSUE MORE THEN 3 TO 4 TIMES.. WE WANTED THE CAR REPLACED.... WE REC'D A CALL BACK FROM FORDS CALL CENTER (NATALIE) AND SHE EDU'D TO ME THEY WERE GOING TO ORDER A NEW CD PLAYER AND HAVE THE CAR LOOKED AT TO SEE ABOUT GETTING THE CAR REPLACED. STEVE IRWIN [email protected] P# (605) 761-0268
Jan 15, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
CAR WAS DRIVEN FOR APPROX. 100 MILES, GAS WAS LOW, SO STOPPED TO REFILL. WHEN CAR WAS RESTARTED, THE CAR HESITATED THEN SOUNDED CHOKED LIKE IT WAS NOT GETTING GAS. REVVED CAR TO TRY TO 'CLEAR' SYSTEM. PROBLEM CONTINUED, AT WORST WHEN IDLING. AFTER A FEW MINUTES, ENGINE LIGHT CAME ON, SO I TURNED OFF THE CAR AND CALLED FORD DEALER. WRECKER DRIVER CAME OUT, REVVED CAR A FEW MORE TIMES (APPROX. 3000 RPM) SMALL BACKFIRE OUT OF MUFFLER EACH TIME. PROBLEM SEEMED TO GO AWAY. WRECKER DRIVER BLAMED 'BAFFLES' IN MUFFLER? DROVE CAR ANOTHER 200 MILES HOME. THREE DAYS LATER, AFTER DRIVING A BIT, PARKED FOR SHORT TIME THEN RESTARTED CAR, SAME PROBLEM REOCCURRED.
Feb 05, 2003
STEERING,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
CONSUMER STATES THAT THE LEFT TURN SIGNAL HAS TO BE HELD WHILE MAKING A LEFT TURN. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONSUMER STATES THAT SHE WAS IN THE RIGHT HAND LANE, SHE WANTED TO GET IN THE LEFT LANE AT THE STOP LIGHT TO MAKE A LEFT TURN. THE CONSUMER TRIED TO USE THE LEFT TURN SIGNAL AND IT WOULDN'T STAY ON. (HAD TO HOLD IT DOWN WITH MY LEFT HAND AND TURN WITH THE RIGHT HAND. THE SHOP AT THE DEALER CHECKED IT OUT AND STATED THAT THIS WAS HAPPENING BECAUSE OF THE AIR BAG AND THE CHIP WAS MOVED TO THE RIGHT SIDE OF THE STEERING WHEEL. THIS IS A MANUFACTURERS DEFECT THAT NEEDS TO BE CORRECTED. *SCC
Sep 24, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
MY DAUGHTER WAS PULLING INTO A PARKING SPACE, SHE APPLIED THE BRAKES, THE CAR LUNGED AHEAD AND HIT THE BUILDING. THE PASSENGER AIR BAG DEPLOYED AND NOT THE DRIVERS AIR BAG. SHE HAD HER SEAT BELT ON AND HIT THE STEERING WHEEL. I TALKED TO FORD AND THEY SIAD TO GO THROUGH MY INSURANCE COMPANY.*AK
Sep 18, 2002
SEATS
1 complaint
SEAT HEAD RESTRAINT IS TOO HIGH UP TO WHERE DRIVERS VISION IS BLOCKED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Aug 13, 2002
SEAT BELTS,SEATS
1 complaint
CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDING THE SEAT BELT ASSEMBLY PULLED OUT OF THE WALL, CONSUMER FOUND THAT THE UNIT WAS ATTACHED WITH AN ALUMINUM ANCHOR AND ONLY THROUGH THE FIBERGLASS WALL OF THE VAN, THAT IS WHY THE TESTS WERE BEING COMPILED. THE SEATS THAT WERE INSTALLED WERE WRONG. THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS. *SLC
Jun 10, 2002
Frequently Asked Questions
How many problems does the 2002 FORD Taurus have?
The 2002 FORD Taurus currently has 1470 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 FORD Taurus?
The most common problems reported for the 2002 FORD Taurus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 FORD Taurus problem data come from?
All problem and complaint data for the 2002 FORD Taurus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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