How many problems does the 2011 FORD Taurus have?

The 2011 FORD Taurus currently has 187 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 FORD Taurus?

The most common problems reported for the 2011 FORD Taurus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 FORD Taurus problem data come from?

All problem and complaint data for the 2011 FORD Taurus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2011 FORD Taurus Problems

ENGINE

27 complaints

Driving on access rd. Car stalled in middle of traffic. Glad I was not driving on highway. Lucky several drivers helped push car into a gas station. Saw water leak under car. There were no codes or indicators of over heating. Let car cool off. Noticed water in coolant reservoir. still was able to add 1 gal and half of water. Car turned on, drove it home which is about 3 miles. Water leak near the oil pan and block. After a long cooling period, noticed 3 hairline cracks on the bottom part of block. Cracked block Checked oil and noticed the oil was real thin and milky. Signs of water pump failure. Car is sitting on driveway. Only option is to replace the 156k miles engine. Cost is very expensive. Don't have money to fix. There should be a recall for this issue. Very dangerous.

Sep 22, 2025

The water pump failed on my Taurus, leaking coolant my into the engine, causing irrepairable damage

Sep 09, 2025

The contact owns a 2011 Ford Taurus. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the camshaft, cam phasers, and connecting rod bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.

Sep 03, 2024

Had my Ford for less than 6 months, and has 80,000 miles on it. Looks brand new, in excellent shape and yet on the way home from the grocery store, it began overheating. The tempature gage shot up and the engine started cutting out. We pulled over and the vehicle was smoking. We started adding water and coasting down the mountain until we could get home. Called several mechanics and find out that this is a common problem with our year and model. Every person we've consulted has quoted us $3,000 to repair the water pump. We have been told that the excessive charge is because when Ford built this model, the water pump was placed inside the engine. The entire engine has to be taken out of the car in order to replace the water pump. Most mechanics around us don't even have the machine that is needed to remove the engine. Ford is backed up for months on repairs. Our vehicle has been sitting for two summers because we cannot afford this $3,000 repair for a water pump! We are making payments on a car that can't be driven. Something needs to be done about this. The more I dig and research, the more complaints for this very issue I find. We need help!

Nov 24, 2023

Engine/ Water pump. Started the car one day and a massive plume of smoke came out of the exhaust. So far we have caught it early enough to where the whole engine doesn't have to be replaced. But the repair is costly. Shame on Ford for building this model of engine that has water pump failures that leak coolant into the oil. Especially when a vehicle has been well taken care of and maintained. This is causing $$$ to be spent.

Sep 20, 2022

+ 22 more complaints for this component

ELECTRICAL SYSTEM

22 complaints

2011 Ford Taurus Limited 37'000 miles Original owner Like New Condition. Engine and all systems working perfectly no check engine or other lights showing. I was driving on city street about 25mph and with no warning engine and dash all shut down I had no crank and no dash lights at all. while I waited for tow truck dash lights did come on and anti theft light was flashing very fast. If I had been driving on Interstate 80 I may have been killed with all the Semi's that are always there. This happened August 7th 2025 It has been at the FORD dealership by my house for 25 work days and all they have done is checked the computer and said no power so replaced comp with rebuilt one and still no power so that is where I'm at. If you have seen this before please tell me ,they have no clue THANKS

Sep 14, 2025

The contact owns a 2011 Ford Taurus. The contact stated that while turning off the vehicle, there was white smoke coming from under the hood. The check engine warning light was illuminated. Additionally, the contact stated there was a fuel burning odor coming from the interior and exterior of the vehicle. The vehicle was taken to an independent mechanic who diagnosed and determined that the electrical system had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

May 09, 2025

The contact owns a 2011 Ford Taurus. The contact stated while driving at approximately 30 MPH and depressing the accelerator pedal while driving uphill, the vehicle stalled. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle started rolling backward. The contact attempted to stop the vehicle however, the vehicle lost its brakes and the power steering assist functionality. The contact was able to apply the parking brake to stop the vehicle. The contact had attempted to restart the vehicle and observed that several unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic had diagnosed the vehicle and determined that the anti-theft system had caused the vehicle to stall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

Jan 29, 2025

Ford needs to recall the throttle body sensor and break pedal for the 2011 Ford Taurus FWD SEL MODEL. Back in the day, there was a cable connecting the accelerator pedal to the throttle. If that cable snapped, well, you were up a certain creek without a paddle. But at least you knew what it was. Nowadays every system in your vehicle is controlled by some sort of computer, including the ETB (sometimes called an electronic throttle control (ETC)). The ETB uses data from sensors to control the position of the throttle valve, which in turn manages the amount of air entering the engine. Spent well over 809.00 for new TB sensor and break pedal and my car is still not working. It goes into Limp mode and sudden acceleration w o warning. It’s very dangerous. Repair done on Feb 13, 2023 REPLACED Accelerator Pedal SENSOR Fuel Injection Throttle Body

Mar 19, 2023

Vehicle center console-radio, heat and air, heated seats, stopped working. Heated air blew out at 90 degrees and you could not turn it off or turn down the air. This vehicle was purchased used with only 37,500 miles on it, from CarMax 30 days ago.

Mar 08, 2022

+ 17 more complaints for this component

STEERING

18 complaints

The contact owns a 2011 Ford Taurus. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 199,000.

Jul 21, 2025

Hello I just bought this car and started experiencing steering problems, it gets very stiff while driving and trying to turn. I was told by a mechanic that this is a recall for my car and I need further help in getting this fixed especially since winter is right around the corner.

Oct 05, 2023

The contact owns a 2011 Ford Taurus. The contact stated while driving approximately 70 MPH, the steering wheel inadvertently drifted to the left and the right. The electric power steering assist warning light was illuminated. The contact stated that a message was displayed on the instrument panel indication that the cruise control system had failed, and the Forward Collision Avoidance system was inoperable. The contact veered off the roadway and turned off the vehicle. The contact restarted the vehicle and started driving however, the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle had not yet been repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was then informed that he would be transferred to the recall center but was transferred to the NHTSA Hotline. The failure mileage was approximately 90,000.

May 23, 2023

The contact owns a 2011 Ford Taurus. The contact stated that upon starting the vehicle, the power steering failed to operate as the power steering assist fault warning message appeared on the instrument panel. The contact was initially able to restart the vehicle and resume normal driving after the failure; however, the failure returned the next day. The contact had to use excessive force when driving the vehicle to the dealer. The vehicle was diagnosed with an electrical power steering failure. The contact was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The repair was paid for out of pocket. The manufacturer was notified of the failure and provided a case number. The vehicle had been repaired. The failure mileage was 172,395.

Dec 13, 2021

WHEN DRIVING CAR THE ELECTRIC POWER STEERING STOPPED WORKING CAUSING CAR TO HAVE EXTREMELY HARD STEERING. NO WARNING SIGNS OF BREAKDOWN, JUST QUIT CAUSING DANGEROUS DRIVING SITUATION. HAPPENED IN TRAFFIC ON FREEWAY. FORD SAYS EPAS MOTOR IS BAD AND SAYS IT'S NOT A RECALL, BUT IT WAS.

Jan 13, 2021

+ 13 more complaints for this component

POWER TRAIN

12 complaints

The contact owns a 2011 Ford Taurus. The contact stated that while idling at a stop sign or stop light, the vehicle was shaking abnormally and slightly hesitated while attempting to accelerate. There was an unknown warning light illuminated. The contact stated that the failure occasionally occurred after driving approximately 500 miles. The failure became more progressive over time. The contact stated that the gear shifter was able to be removed from the socket, causing the contact to have to apply pressure downward while changing gears to keep the shifter in the proper position. While driving at various speeds, the transmission felt like it was going to unexpectedly downshift or change gear. The contact had to hold the gear shifter to prevent the shifter from unintendedly changing gear. The vehicle was taken to the dealer who was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Jun 10, 2025

PROPANE SMELL WHILE DRIVING, SLUGGISH ACCELERATION. 'PUKING' FROM THE VENT PORT. CAR HAS HAD THESE ISSUES SINCE ABOUT 57K MILES WHEN I FIRST NOTICED IT. THE 'LIFETIME' FLUID INSIDE OF THE PTU HAS TURNED INTO A BLACK SLUDGE AND IS UNABLE TO BE SIPHONED OUT OF THE VEHICLE USING A TRANSFER PUMP. NOTICEABLE WHEN ACCELERATING IF YOU GRADUALLY APPLY THE PEDAL AS OPPOSED TO MASHING IT DOWN.

Apr 13, 2019

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS AND STOPPING, THERE WAS AN ABNORMAL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

Nov 14, 2017

MY FORD TAURUS HAS AWD. TODAY, I WAS INFORMED THAT THE POWER TRANSFER UNIT (PTU) IS LEAKING BADLY AND MUST BE REPLACED. THE TOTAL COST ESTIMATE IS $1700 INCLUDING PARTS AND LABOR. ACCORDING TO THE DEALER AND CONFIRMED BY OWNER COMMENTS ON THE WEB, THE PTU MAY NEED TO BE REPLACED AFTER 80000 MILES. IF IT IS NOT REPAIRED THE UNIT WILL FAIL AND THE CAR WILL LOCKUP AND HAVE TO BE TOWED TO A MECHANIC FOR REPAIR. THE PTU IS ONLY USED ON VEHICLES WITH AWD. MY TAURUS HAS 82500 MILES ON IT. NEEDLESS TO SAY, THIS IS A DEFECT. I PURCHASED THE CAR WITH THE EXPECTATION THAT I SHOULD NOT EXPECT A LARGE REPAIR BILL FOR A BROKEN PART AFTER 80K MILES. MAINTENANCE IS ONE THING. A LEAKING POWER TRANSFER CASE IS QUITE ANOTHER. IF THIS IS A KNOWN DEFECT, FORD SHOULD BE REQUIRED TO PAY FOR REPAIRS AND TAKE STEPS TO REDESIGN THE PTU SO THAT IT DOESN'T FAIL AFTER 6 YEARS OF USE.

Apr 10, 2017

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE STOPPED ON AN INCLINE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND A LOUD NOISE CAME FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500.

Aug 04, 2015

+ 7 more complaints for this component

EXTERIOR LIGHTING

10 complaints

THE PLATE LIGHT KEEPS BURNING OUT. IT HAPPENS EVERY MONTH. FOUND A RECALL REFERENCE # 14V285000. DEALER SAYS MY VEHICLE IS NOT COVERED BY THIS RECALL. I AM HAVING THE EXACT SAME PROBLEM. WHY AM I NOT COVERED.

Nov 20, 2020

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE TAIL LIGHTS FAILED TO ILLUMINATE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,064.

Feb 07, 2017

WHILE REPLACING WHAT APPEARED TO BE A BURNED OUT BRAKE LIGHT ON THE RIGHT REAR, FURTHER INSPECTION REVEALED THE PROBLEM WAS A BURNED SOCKET AND MELTED PLASTIC BULB BASE. THE BULB WAS DESTROYED DURING ATTEMPTS TO REMOVE IT AND THE PLASTIC BASE HAD TO BE FORCIBLY REMOVED WITH PLIERS. IT IS UNKNOWN AT THIS TIME IF A NEW BULB WILL EVEN WORK.

May 30, 2016

PREVIOUS RECALL 14V285000, LICENSE PLATE LIGHTING CORROSION. MY VEHICLE HAD THE RECALL DONE BACK IN 2013 AND THIS WEEK NOTICED THE LICENSE PLATE LIGHTS WERE NOT WORKING. WHEN TOOK INTO DEALERSHIP THEY FOUND THE WIRING HARNESS HAD CORRODED AND NEEDED TO BE REPLACED, AGAIN! THE CONCERN IS THE WIRE HARNESS IS STILL CORRODING AND FORD IS NOT ACKNOWLEDGING A CONTINUED ISSUE WITH THE WIRE HARNESS CORROSION.

Feb 17, 2016

THE WIRING HARNESS FOR THE REAR LICENSE PLATE IS CORRODED AND NEEDING TO BE REPLACED. DEALER STATES THAT THIS VIN IS NOT PART OF THE RECALL THAT FORD PREVIOUSLY HAD AS IT RELATES TO THE REAR LICENSE PLATE WIRING. WAS NOTICED ON A REGULAR SERVICE CALL AT 83,000 MILES THAT THE LIGHTS WERE INOPERABLE. AFTER CHANGING THE BULBS AND STILL INOPERABLE TOOK IT TO FORD DEALER TO HAVE CHECKED. DEALER STATED THAT IF YOU WIGGLE THE WIRING HARNESS IT WOULD CONNECT AND WORK BUT WHEN LET GO IT BECAME INOPERABLE AGAIN.

Feb 15, 2016

+ 5 more complaints for this component

STRUCTURE

8 complaints

Car went from park position to reverse jumped gear?

Jan 10, 2024

Crash: 1

Injuries: 1

' MY DRIVER-SIDE INTERIOR DOOR HANDLE RETURN SPRING HAS RECENTLY UNSEATED. (DOOR WILL NOT LATCH). VEHICLE WAS STATIONARY WHEN LATCH BROKE. ' THIS CONDITION IS EXACTLY AS DESCRIBED IN FORD RECALL 15S02. ' FORD IS REFUSING TO COVER THE REPAIR SINCE THE BUILD-DATE OF MY CAR WAS 6 MONTHS LATER THAN 15S02 RECALLED VEHICLES. ' MY DATE MAY BE 6 MONTHS LATER THAN THE FORD SPECIFIED END-DATE BUT I HAVE THE IDENTICAL UNSAFE CONDITION (AND VEHICLE MODEL / YEAR) AS DESCRIBED IN THE RECALL. ' TWO QUESTIONS: 1) WHERE DOES FORD GET THESE RECALL DATES? (WHEN OBVIOUSLY THERE ARE CARS BUILT LATER WITH THE SAME ISSUE) 2) HOW CAN I MAKE FORD COVER THIS REPAIR?

Apr 26, 2019

DRIVERS SIDE INTERIOR DOOR HANDLE RETURN SPRING BROKEN AND DOES NOT RETURN TO CLOSED POSITION. OTHER VEHICLES ARE RECALLED, WHY NOT THIS ONE? DOOR CLOSES AND OPENS BUT DOES NOT FEEL SAFE.

Aug 12, 2016

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 04, 2016

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15

Jun 10, 2015

+ 3 more complaints for this component

UNKNOWN OR OTHER

7 complaints

The rear view backup camera visual is located in my rearview mirror it is just a blue screen whenever I put the car in reverse it just one day stopped working I've been waiting for it to be on the recall list and for some reason this year a 2011 is not on the recall list but it should be

Oct 26, 2025

I own a 2011 Ford Taurus SEL model. August 2021 water leaking from sunroof, windshield and headliner on left side soaked and water drips out from the seam, moisture above visor and water stains visible. While driving if I brake, I can the water slush from back to front under and inside car. Drivers side floor is flooded with water since August 2021 and reported it to Geico and has not been fixed. Reason for reporting: Is there a recall on the sunroof or windshield ? Dangers of electrical damage, mold and mildew and rusted out floor shortens the life of the vehicle.

Sep 28, 2021

MY TRUNK LEAKED ONCE IN 2017 SOAKING LEGAL PAPERWORK. FOUND SOURCE OF LEAK THROUGH FAULTY GASKETS, USED SILICONE AND PERFORMED MY OWN WATER TEST WITH HOSE. FRONT LEFT HEADLIGHT LEAKED THROUGH RUBBER GASKET. I HAVE HAD TO PAY OUT OF POCKET TO FIX MY CAR AND REPORTED ALL THIS TO FORD BUT WAS TOLD THERE ARE NO RECALLS AND SAFE MY RECEIPTS. AC COMPRESSED DIED PAID 1,000, SMART JUNCTION BOX NEEDED TO BE REPLACED AND PAID 500 TO REPLACE PART THAT CIRCULATES INSIDE AIR. LOVE MY CAR PAID 37 TH BACK IN 2011 BUT SINCE OUT OF WARRANTEE AND BOUGHT EXTENDED WARRANTEE NOTHING MUCH IS COVERED. ONLY 58,400 MILES ON MY TAURUS SEL MODEL. WILL NEVER BUY ANOTHER FORD AGAIN.

Feb 09, 2020

Crash: 1

INSIDE FRONT, DRIVER SIDE DOOR LATCH IS UNSEATED.

Feb 02, 2018

FORD RECALL # 15S02. I BROUGHT IT IN DURING APRIL 2015 AND WAS TOLD REPAIRS WERE NEEDED BUT FORD HAS NO PARTS AND I WOULD HEAR WHEN THEY BECAME AVAILABLE.. I HAVE FOLLOWED UP WITH AUTO NATION FORD SEVERAL TIME IN THE LAST 10 MONTHS AND HAVE BEEN TOLD FORD STILL HASN'T GOTTEN AROUND TO IT. I CONTACTED FORD HEADQUARTERS AND THEY DON'T GIVE A [XXX] AND REMAIN CRIMINALLY LIABLE FOR CHILD ENDANGERING NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 02, 2016

+ 2 more complaints for this component

VEHICLE SPEED CONTROL

7 complaints

TAURUS HAS 15,000 MILES AND HAS STARTED TO SURGE FORWARD AT VERY SLOW SPEED AND WITH BRAKE ON. IT HAS DONE IT 4 TIMES NOW, ONE WAS WHEN I WAS TURNING INTO MY DRIVEWAY WITH MY FOOT ON BRAKE IT SURGED . JUST NOW AT THE GROCERY STORE GOING VERY SLOW TOWARDS A PARKING SPOT IT REALLY LAUNCHED FORWARD MY FOOT WAS ON THE BRAKE AND IT EVEN SQUEALED THE TIRES. I HAD IT TO THE DEALER ON THE 21ST AND THEY FOUND NOTHING WRONG . ( IT DIDN'T DO IT FOR US ) I NEED ANY HELP YOU CAN GIVE. I DON'T WANT ANYONE HURT.

May 24, 2016

THIS INVOLVES THE EXPENSIVE SAFETY ACCESSORY: "FORWARD COLLISION AVOIDANCE "ON THIS VEHICLE, THIS SAFETY FEATURE IS INTERMITTENT. AS I'M DRIVING ON A CITY STREET OR FREEWAY, THE UNIT SUDDENLY TURNS OFF AND AT THE SAME TIME, THE CRUISE CONTROL TURNS OFF. IN ORDER TO RE-ENGAGE THE SYSTEMS, THE ENGINE MUST BE TURNED OFF AND RE-STARTED. THE PROBLEMS STARTED ABOUT 2 MONTHS AGO. ( OCT.-2015) I COUNT ON THIS SAFETY FEATURE. (FORWARD COLLISION AVOIDANCE) AS AN EXAMPLE, THE CAR IN FRONT HAS NO BRAKE LIGHTS, I HAVE NO IDEA THAT IT IS SLOWING AND COMES TO AN ABRUPT STOP. THIS COULD RESULT IN A COLLISION, WHEREAS THE AVOIDANCE FEATURE GIVES PLENTY OF WARNING IN REGARDS TO THE SUDDEN SLOWING OF THE VEHICLE IN FRONT. I WONDER HOW MANY OF THESE UNITS MAY HAVE ORIGINAL FACTORY DEFECTS, YET HAVE NOT BEEN REPORTED? THANK YOU. *TR

Dec 12, 2015

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE IDLING, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT FRANTICALLY ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE WOULD NOT STOP AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE DOWN THE ROAD UNTIL THE FRONT WHEELS LOCKED AND THE KEYS WERE REMOVED FROM THE IGNITION SWITCH. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SUSTAINED INJURIES. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. UPDATED 7/28/15*CN

May 28, 2015

Crash: 1

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mar 18, 2015

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON AN EXIT RAMP, THE ACCELERATOR PEDAL WAS ENGAGED BUT THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE ALSO OCCURRED WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Jun 14, 2013

+ 2 more complaints for this component

AIR BAGS

5 complaints

TL* THE CONTACT OWNED A 2011 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH THE CONTACT LOST CONSCIOUSNESS AFTER A BUCK COLLIDED WITH THE FRONT OF HER VEHICLE. THE CONTACT DID NOT RECALL IF THE BRAKE PEDAL WAS DEPRESSED. THE AIR BAGS DID DEPLOY HOWEVER SMOKE WAS RELEASED FROM THE AIR BAG AFTER IT RUPTURED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP HOWEVER THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE IMPACT OF THE CRASH WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT SUSTAINED MULTIPLE INTERNAL INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE CONTACT WAS REFERENCING NHTSA CAMPAIGN NUMBER: 16V247000 (AIR BAGS) AS A CAUSE OF THE FAILURE THE VEHICLE WAS NOT INCLUDED IN THE RECALL.

Feb 25, 2020

Crash: 1

Injuries: 1

WAS IN A HEAD ON COLLISION WITH ANOTHER VECHILE AIR BAG IN STEERING WHEEL ONLY CAME OUT AIRBAG DID NOT INFLATE AT ALL I WAS HIT HARD ENOUGH THE SEAT BELT BROKE MECHANICAL ACCIDENT HAPPEN WHILE VECHILE WAS IN MOTION TURNING TO GET ON HIGHWAY.

Mar 27, 2017

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE "PLEASE REMOVE ARTICLES AWAY FROM PASSENGER SEAT" MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

May 31, 2016

ATTENTION [XXX]; ON AUGUST 13, 2015 MY WIFE WENT FOR A DRIVE INTO TOWN IN MY 2011 FORD TAURUS: VIN NUMBER: [XXX]: COLOR: SILVER GRAY: 4 DOOR. AS SHE SAT AT A STOP SIGN, ANOTHER VEHICLE COMING AT HIGH SPEED CRASHED RIGHT INTO THE FRONT END DRIVER'S SIDE AND THE AIR BAGS IN MY 2011 FORD TAURUS VIN NUMBER: [XXX] FAILED TO DEPLOY CAUSING INJURIES TO THE PASSENGERS THAT WERE WITH MY WIFE; MY DAUGHTER , MY AUNT AND MY UNCLE, WHO ALL WITNESSED THE ACCIDENT CLEAR VIEW. MY GEICO INSURANCE ADJUSTER [XXX] ESTIMATED THE DAMAGE TOTAL LOSS OF MY 2011 FORD TAURUS WITH KNOWLEDGE AND RECORDED ON RECORD THAT THE AIR BAGS IN MY VEHICLE DID NOT DEPLOY MAKING THIS VEHICLE A LEMON UNDER PA LEMON LAW. MY FAMILY COULD HAVE BEEN KILLED AND THE FORD MOTOR COMPANY WORLD HEADQUARTERS AND EXECUTIVE CHAIRMAN [XXX] WOULD JUST CARRY ON SELLING DEFECTIVE FORD PRODUCTS TO THE AMERICAN PEOPLE WITHOUT A CARE IN THE WORLD UNTIL THEY ARE EXPOSED TO THE MEDIA, SAFERCAR.GOV, FEDERAL TRADE COMMISSION, NTSB, NATIONAL HIGHWAY TRAFFIC ADMINISTRATION, DEPARTMENT OF MOTOR VEHICLES, PA STATE ATTORNEY GENERAL, HONORABLE BARACK OBAMA, SENATOR BOB CASEY, SENATOR PAT TOMMEY, F.B.I., C.I.A. WERE INFORMED OF THESE VEHICLES IN ORDER TO PROTECT THE U.S. FEDERAL GOVERNMENT FROM HAVING COLLISIONS IN THESE 2011 FORD TAURUS WITH DEFECTIVE AIR BAG SYSTEMS. THE DEALERSHIP THAT SOLD ME THIS CAR IN MAY 2013 WAS BROWN DAUB TOM RING KIA, WILLIAM PENN HIGHWAY, EASTON, PA 18042. NOW THE DEALERSHIP IS CALLED GARY LEE KIA. FORD MOTOR COMPANY HAS RIPPED OFF MY MONEY . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 17, 2015

Crash: 1

Injuries: 3

MY WIFE WAS DRIVING MY 2011 FORD TARUS AND GOT INTO AN ACCIDENT AND MY FAMILY WAS WITH HER. THE COMPLETE AIR BAGS SYSTEM FAILED TO DEPLOY RESULTING IN HEAD INJURY TO THE DRIVER AND KNEE AND ELBOW INJURY TO MY DAUGHTER AND KNEE INJURY TO MY AUNT. THIS 2011 FORD TARUS IS A LEMON AND MY FAMILY COULD HAVE GOTTEN KILLED IN THIS DEATH TRAP. THE VEHICLE IS NOW TOTALED AND IS BEING HELD BY THE EASTON POLICE DEPARTMENT IMPOUND LOT WAITING FOR GEICO INSURANCE COMPANY INSPECTION ADJUSTER. I AWAIT TO GET ME ANOTHER CAR FROM THE DEALER AND HAVE HIRED AN ATTORNEY TO INVESTIGATE THIS SERIOUS MATTER BECAUSE WHAT ABOUT IF MY FAMILY WOULD HAVE GOT KILLED IN THIS SERIOUS ACCIDENT.

Aug 13, 2015

Crash: 1

Injuries: 3

SERVICE BRAKES

5 complaints

THE VEHICLE WON'T STOP IN A HURRY NO MATTER HOW HARD THE BRAKE PEDAL IS PUSHED. IF I DEPRESS THE BRAKE PEDAL AND THEN THE ACCELERATOR, THE BRAKES WON'T KEEP IT FROM MOVING. HAVE REPLACED MASTER CYLINDER AND BLEED BRAKES. AFRAID TO DRIVE IT. NOT SAFE IN TOWN.

Dec 20, 2019

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DIFFICULT TO BE DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,300.

Dec 16, 2015

IN AUGUST, 2015, BACK BRAKES BEGAN GRINDING AND SCRAPING. TURNS OUT THE REAR CALIPERS HAD SEIZED RESULTING THE IN THE BRAKES GRINDING DOWN TO THE PLATES. THESE WERE NEWER BRAKES AND VEHICLE WAS RECENTLY PURCHASED. FOLLOWING THE BRAKES AND CALIPERS BEING REPLACED, I WAS ONCE AGAIN (OCTOBER, 2015) BACK AT THE MECHANIC WITH THE SAME ISSUES. THE CALIPERS HAD ONCE AGAIN SEIZED ON THE BACK BRAKES, RESULTING IN A CHUNKING/GRINDING SOUND REGARDLESS OF IF I WAS BRAKING OR NOT.

Nov 10, 2015

I PURCHASED MY VEHICLE ADN AFTER ONLY 15,000 MILES I VISITED THE DEALER FOR A GRINDING SOUND ON THE BRAKES. FORD RECOMMENDED THAT I HAD TO PAY FOR REPAIR ON THE BRAKES BECAUSE THE PADS WERE ALMOST GONE AND I TOLD THEM THAT IT WAS IMPOSSIBLE BECAUSE I DO NOT BRAKE THAT MUCH SINCE I USE THE VEHICLE IN THE HIGHWAY MOST OF THE TIME. AFTER THE CAR WAS REPAIRED I HAD TO BRING THE VEHICLE BACK FOR BRAKE REPAIR ONLY AFTER 4,000 ADDITIONAL MILES AND THEY TOLD ME THE BRAKES WERE FINE, BUT I TOLD THEM THAT THE BRAKES WERE FAILING BECAUSE THE I HAD DIFFICULTY BRAKING AND HAD TO PRESS THEM TOO HARD TO FULLY STOP. I HAVE ALMOST CRASHED A COUPLE OF TIMES, BUT I FEAR THAT IF I HAVE TO PERFORM AN EMERGENCY STOP WHILE THE BRAKES ARE HOT I WILL CRASH. I TOOK THE VEHICLE FOR A SECOND PROFESSIONALO OPINION AND THEY TOLD ME THAT THE VEHICLE IS TOO HEAVY FOR THE BRAKING SYSTEM. IN ADDITION, FORD MODIFIED THE BRAKE SYSTEM IN 2013 MODELS AND ADDED 30% MORE BRAKING SPACE ON THEIR ROTORS. I BELIEVE THEY KNOW ABOUT THIS DEFECT AND HAVE IGNORED THIS SITUATION. THEY HAVE WORKED ON THE CAR MORE THAN SIX TIMES AND NOTHING. WHEN THE BRAKES GET HOT THE ROTORS GET "CRYSTALIZED" AND THEN A HUMMING GRINDING SOUND STARTS FOLLOWED BY "SPONGE LIKE FEELING" ON THE BRAKE PEDAL. I HAVE CHANGED THE PADS IN THREE OCCASIONS AND THE CAR HAS ONLY 54,000. I AM GOING TO FILE A COMPLAINT WITH THE CONSUMER DEPARTMENT BECAUSE THEY REFUSE TO TAKE THE CAR BACK. I EVEN HAD TO PURCHASE A NEW VEHICLE BECAUSE I FEAR FOR MY SAFETY AND MY PASSENGERS. PLEASE HELP ANY WAY YOU CAN. THESE PEOPLE ARE JUST RECKLESS. THIS IS A 365 HORSEPOWER TWIN TURBO TAURUS AND IT DOES NOT PROPERLY STOP AFTER THE ROTORS "CRYSTALIZE" I HAVE TRIED EVERYTHING WITH THEM. THIS IS SUPPOSED TO BE THEIR "TOP OF THE" LINE MODEL. *TR

Feb 12, 2013

OUR TAURUS BRAKES SQUEAK LOUDLY IN EITHER FORWARD OR REVERSE. THEY ALSO GRIND WHEN COMING TO A MODERATE STOP. HAVE TAKEN TO DEALER 4 TIMES AND EVEN HAVE A CUSTOMER CASE NUMBER WITH FORD. IT SOUNDS LIKE A 72 PINTO WITH 200,000 MILES ON IT; NOT A BRAND NEW CAR! FORD DEALER HEARD THE NOISE BUT WAS TOLD BY FORD THAT THIS IS "NORMAL" ON THIS MODEL. I'M AFRAID TO DRIVE THE CAR AND EVEN MORE FEARFUL TO LET MY TWO TEENAGE DRIVER GET BEHIND THE WHEEL OF THIS CAR FOR FEAR SOMETHING MAY HAPPEN WHILE THEY ARE DRIVING IT. FORD DOES NOT SEEM TO CAR. I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND HAVE PURCHASED AT LEAST 5 NEW FORDS IN THE LAST 10 YEARS. I'M GOING TO HAVE TO RETHINK THAT DECISION. NO ONE SEEMS TO CARE OR EVEN WANTS TO LOOK FARTHER INTO THIS EVEN THOUGH THE DEALER HAS HEARD AND VERIFIED THE NOISE. THEY STILL CONTINUE TO MAINTAIN THAT THIS NOISE IS "NORMAL". *TR

Feb 01, 2013

ENGINE AND ENGINE COOLING

5 complaints

WHEN STARTING OFF FROM TRAFFIC LIGHT THE CAR WOULD START TO MOVE AND THEN ALMOST SHUT DOWN. ANOTHER TIME I WAS STOPPED AT A STOP SIGN AND WHEN I STARTED OUT IT WAS LIKE SOMEONE SLAMMED ON THE BRAKES. THE SEAT BELT TIGHTENED VERY HARD ON MY NECK.

May 28, 2013

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE VEHICLE SUDDENLY BEGAN TO ACCELERATE HOWEVER , ONCE THE VEHICLE SPEED REACHED 60 MPH, THE FAILURE WOULD CORRECT ITSELF AND THE VEHICLE WOULD DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FAILURE COULD NOT BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND THE FAILURE MILEAGES WERE 22,000.

Mar 12, 2012

JUST HOURS AFTER ROUTINE OIL AND FILTER CHANGE, I PULLED OUT ONTO THE HIGHWAY, ACCELERATING TO ACCESS THE ROADWAY AT A REASONABLE SPEED OF TRAFFIC. THE ENGINE BEGAN TO SLOW, AND THEN STOPPED COMPLETELY.....NO POWER, NOTHING!!!! I WAS ALMOST REAR-ENDED AND CATAPULTED INTO ONCOMING TRAFFIC. THE DEALERSHIP WAS CONTACTED AND BROUGHT THE CAR IN, WHERE THE SERVICE MANAGER SAID THE ENGINE SHUT DOWN WAS CAUSED BY AN INSECT THAT "GOT THRU" THE SCREEN ON THE AIR FILTER VALVE(?) AND ATTACHED ITSELF TO THE FILAMENT THAT READS AND ADJUSTS THE AIR/GAS MIX. THE SYSTEM COULDN'T READ IT AND THE ENGINE "AUTOMATICALLY SHUT DOWN". THIS IS A HUGE SAFETY RISK....HOW CAN AN ENGINE BE SHUT DOWN BY AN INSECT, REGARDLESS OF AUTO SPEED, LOCATION ETC ETC ETC. ANY "AUTOMATIC" ENGINE SHUTDOWN IS AN INEXCUSABLE DESIGN FLAW AND SHOULD BE CORRECTED BEFORE THERE IS A FATALITY....IT WAS ALMOST MY FATALITY. THE SERVICE MANAGER ALSO SAID THIS WAS "ONLY THE SECOND TIME" HE HAD SEEN THIS PROBLEM IN THE TAURUS.

Dec 15, 2011

ON THREE DIFFERENT OCCASIONS, MY 2011 FORD TAURUS' ENGINE STOPPED WHILE I WAS DRIVING. THIS HAPPENED ONCE IN REVERSE WHILE BACKING UP WITH 3300 MILES ON THE VEHICLE, AND TWICE WHILE DRIVING BETWEEN 30-40 MPH. THE MOST RECENT STOPPAGES HAPPENED AFTER I WENT OVER A RAILROAD CROSSING; THUS RATTLING THE CAR AND ITS COMPONENTS. I CALLED THE DEALERSHIP AND THEY ASKED THAT I BRING THE VEHICLE IN IMMEDIATELY. I WAS TOLD THERE WAS A TSB REGARDING THIS PROBLEM (HOWEVER, THEY FAILED TO NOTIFY ME) AND PROCEEDED TO "FIX" IT, SAYING IT WAS A THROTTLE BODY AND MOTOR ASSEMBLY DEFICIENCY. THE TSB # IS 7T4Z*9E926*FA. *TR

May 23, 2011

TL*THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND UPON RESTART, THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE FAILURE OCCURRED ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 700.

Feb 07, 2011

ELECTRICAL SYSTEM,SEATS

3 complaints

The inside rear view mirror camera only works on occasion.

Sep 10, 2025

MY MOTHER WAS DRIVING DOWN THE ROAD, AND TURNED ON THE SEAT HEATER. AFTER SEVERAL MINUTES THE SEAT HEATER OVERHEATED AND BURNED THE BACKS OF HER LEGS. SEVERAL DAYS LATER MY FATHER TURNED IT ON, IT BURNED THROUGH SEVERAL LAYERS OF HIS WINTER CLOTHES AND LEFT A BURN MARK ON THE LEATHER SEAT. THIS CONDITION IS EXTREMELY UNSAFE, AND HAS CAUSED BOTH PERSONAL INJURY AND DAMAGE TO THE CAR.

Jun 21, 2015

Injuries: 2

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR

Dec 02, 2013

Injuries: 1

SUSPENSION

3 complaints

Rear tow link nut in the frame rusted out and I can't get the bushing out of the frame. No way to install new tow link if the old one is cut out.

Jun 16, 2025

The contact owns a 2011 Ford Taurus. The contact stated that while turning around in a parking lot at approximately 5 MPH, he heard an abnormal, scraping sound coming from the vehicle. Upon inspection, the contact discovered that the rear passenger’s side tire was inverted into the wheel well. Due to the failure, the contact had the vehicle towed to his residence. The contact called an independent mechanic to his home where the vehicle was diagnosed with a defective toe link caused by corrosion. The mechanic then informed the contact that both toe links needed to be replaced. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 102,000.

May 22, 2023

REAR TOE LINKS REPLACED 1/23/2020. WAS TOLD BY DEALER THAT OTHER FORD MODELS HAVE BEEN RECALLED FOR SAME PART MALFUNCTION BUT NO RECALL ON TAURUS.

Jan 25, 2020

SEATS

3 complaints

THE DRIVER SEAT HEATING ELEMENT IS OVER HEATING CAUSING EXTREME HEAT AND BEGINNING TO BURN THE SEAT.

Jan 10, 2019

2011 FORD TAURUS FRONT DRIVER'S HEATED SEAT SUDDENLY WAS SO HOT THAT IT HAD TO BE TURNED OFF TO PREVENT FROM GETTING BURNED. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET. THE CAR MENTIONED ONLY HAS 30,000 MILES ON IT. THIS SEEMS TO BE A SAFETY ISSUE AND I CONTACTED FORD, BUT NO ONE SEEMS TO CARE. THE EXTENDED WARRANTY RAN OUT LESS THAN THREE MONTHS AGO AND FORD DOES NOT CARE. I AM WONDERING IF THERE NEEDS TO BE A RECALL ON THESE HEATED SEATS, BEFORE IT CAUSES AN ACCIDENT OR SOMEONE GETS BURNED FROM THE SEAT.

Dec 05, 2018

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED. THE SEAT WARMER BURNED THROUGH THE LEATHER SEAT AND THE CONTACT'S COAT, CAUSING BURNS TO THE CONTACT'S SKIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,325.

Dec 11, 2013

Fire: 1

Injuries: 1

VISIBILITY

3 complaints

TL* THE CONTACT OWNS A 2011 FORD TAURUS. EVERY TIME IT RAINED, WATER ACCUMULATED ON THE CARPET AND CENTER CONSOLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUN ROOF DRAIN TUBE HOLE WAS BENT AND CLOGGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Jul 20, 2015

I WAS DRIVING AT ABOUT 40 MPH ON A COOL, SUNNY DAY WHEN MY MOONROOF ON MY 2011 FORDTAURUS EXPLODED. IT MADE A VERY LOUD NOISE AT FIRST (SIMILAR TO A GUNSHOT) WHICH WAS FOLLOWED BY THE GLASS CRACKLING FOR ABOUT 45 MINUTES. IT WAS NOT STRUCK BY ANY OBJECT (ROCK, ETC). THE FORD DEALERSHIP I TOOK IT TO IMMEDIATELY AFTERWARDS WAS DUMBFOUNDED AS TO WHAT WOULD HAVE CAUSED IT TO SHATTER. VERY SMALL GLASS FRAGMENTS DID FALL INTO THE CAR. BECAUSE MY WARRANTY HAD EXPIRED, I HAD TO PAY FOR A REPLACEMENT OUT OF POCKET. *TR

Dec 10, 2013

TL* WHILE DRIVING A 2011 FORD TAURUS RENTAL VEHICLE THE CONTACT STATED THAT THE SUN REFLECTED OVER HIS LEFT SHOULDER AND GLARED OVER THE METAL PART OF THE INSTRUMENT PANEL MAKING IT DIFFICULT TO SEE THE GAUGES. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD RETURN HIS PHONE CALL. THEY OFFERED NO ADDITIONAL ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000.

Jul 05, 2011

TIRES

2 complaints

Last June I noticed the car constantly shaking. Took it to Goodyear plaza tire in Alexandria mn and they said they didn't find anything wrong and it's normal to have tires feel like they are shaking while driving. The tires are 255/45R19 Then in July of 2025, I wanted a tire rotation and wheels balanced. The mechanic says they can't because the tread is almost gone and I'd have 5000 left before I could get new tires. About 2000 miles later I noticed the tread separating from the wires on 3 of the 4 tires. They have been kept properly inflated and rotated every 5000 to 6000 miles. Usually every other oil change. Again I was told it's normal since the tires mostly last 30,000 miles and is rated for 40,000. I don't think it's right.

Sep 26, 2025

I WAS DRIVING ON AN INTERSTATE HIGHWAY IN THE LEFT LANE. TRAFFIC CAUSED ME TO BRAKE HARD AND TURN THE WHEEL SLIGHTLY TO AVOID COLLISION. MOMENTS LATER, I GET A LOW TIRE PRESSURE WARNING. WHEN I EXIT TO A GAS STATION, THE TIRE HAS BECOME COMPLETELY FLAT AND IS OFF THE RIM. IT IS THE FRONT PASSENGER SIDE TIRE. THE TIRE THAT RECEIVED THE MOST FORCE FROM BRAKING. IT APPEARS THE FORCE CAUSED A BREAK IN THE SEAL WITH THE RIM. SUBSEQUENTLY THE TIRE AND POSSIBLY THE RIM WERE DAMAGED. THE CAR IS A 2011 TAURUS WITH 700 MILES ON IT. THE DEALERSHIP IS ALREADY TAKING THE POSITION THAT THIS SCENARIO COULD NOT HAPPEN UNLESS THE TIRE WAS ALREADY LOW ON PRESSURE SUCH AS FROM A PUNCTURE. I AM STATING THE TIRE WAS NOT LOW ON PRESSURE BEFORE THE BRAKING INCIDENT. THERE WAS NO LOW PRESSURE INDICATION UNTIL IMMEDIATELY AFTER THE BRAKING INCIDENT. *KB

Jul 21, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

After my battery died, my 2011 Ford Taurus defaulted my only working key to a ‘MyKey’ with volume limits, seatbelt mutes, and other safety limitations. I cannot undo it without spending over $200 to fix an issue caused by your faulty system design. This creates a safety issue and financial burden that Ford should be responsible for.

May 30, 2025

The option to adjust the climate control or change the radios is not available in this vehicle anymore. They are currently stuck on defrost and high heat which makes you almost blind when the sweat runs in your eyes. The radio just plays at an uncomfortable volume level. There have been no warnings has to why this happened. It just happened all at once, with no way to change it. You try being 160 miles from home with a toddler in car midsummer and your heater blowing on hi heat. This has happened to many people all over, theres no new part being manufactured to replace this broken one, and there's no salvage yards that have one for sale because they have all been bought up. and this issue is still arising in other fords that are only a couple years old. Ford needs to have a recall on this!

May 02, 2023

VEHICLE SPEED CONTROL,ENGINE

2 complaints

The contact owns a 2011 Ford Taurus. The contact stated that the vehicle was idling for approximately 1 minute, then the vehicle started revving up with the RPM above 7,000. The contact stated that the accelerator pedal seemed to be stuck, causing the vehicle to accelerate forward. The contact depressed the brake pedal, and the vehicle came to a stop. The check engine warning light was displayed. There was an abnormally loud sound coming from the vehicle. The contact immediately turned off the vehicle. The following day the vehicle was driven to a certified mechanic who replaced the throttle body and accelerator pedal assembly. After returning to the residence and attempting to exit the vehicle with the vehicle idling, the failure recurred. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 64,000. The consumer stated the vehicle broke down and towed to dealer. The computer was updated by the dealer but the vehicle failed once again. The consumer needs a second throttle body replacement.

Feb 14, 2023

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,467.

Jun 23, 2016

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

The contact owns a 2011 Ford Taurus. The contact stated that on three separate occasions, the vehicle had independently surged forward without warning. In all three incidents, the contact either hit another vehicle or an object due to the failure. The contact also stated that the vehicle would accelerate upon the depression of the brake pedal. The contact stated that all three accidents were minor; the air bags did not deploy and there were no injuries. A police report was filed when the contact hit another vehicle. The vehicle had yet to be serviced or diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000. The VIN was not available.

Nov 16, 2022

Crash: 1

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT HE COULD TURN OFF THE IGNITION EVEN IF THE VEHICLE WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 6/7/12 *CN

May 17, 2012

ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

THE REAR WINDOW SHADE POPS UP AND DOWN WHEN I PUT THE CAR IN REVERSE. ALSO THE BRAKES ROAR WHEN THE BRAKE IS DEPRESSED HARD. I'VE READ A LOT OF COMPLAINTS ON THE WINDOW SHADE. THIS APPEARS TO BE A BAD OPTION THAT'S PUT ON A FORD.

Aug 20, 2016

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE CONTACT WAS INFORMED BY A FOLLOWING MOTORIST THAT THE BRAKE LIGHTS HAD FAILED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Dec 10, 2015

SEAT BELTS

1 complaint

I hit a dirt embankment the seatbelts did not lock and I ended up smashing my head off of my steering wheel and my passenger ended up smashing their head off of my dashboard.

Dec 15, 2025

Crash: 1

Injuries: 1

STEERING,SUSPENSION,WHEELS

1 complaint

While driving down the road, a loud humming started to get loud from the front of my car. Then loud clunking/dragging noises. My car started to slow down and the noises got louder. I had to turn on my hazards and slowly drive back home block by block. There is nothing visibly dragging. But I now have to get my car towed from home as it’s not safe to drive. This isn’t the first time this car has had issues with the steering hub, suspension, tie rods, ball joints, control arms, sway bar, etc. I have had to fix and replace that entire area a multitude of times since I’ve had this car.

May 19, 2025

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

The contact owns a 2011 Ford Taurus. The contact stated while his wife was driving 40 MPH, the vehicle stalled. The check engine warning light and several unknown warning lights were illuminated. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to a parking lot. The vehicle was then towed to the residence. The contact stated that an independent mechanic drained the oil and became aware that there was coolant mixed in with the engine oil. The contact diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,900.

Mar 06, 2025

STEERING,SUSPENSION,ELECTRICAL SYSTEM

1 complaint

Had several wheel alignments car would read straight but is not straight I have all new front extension work done my car is still going out of control going into different lanes while I’m going g straight I took it to the ford dealership they can’t even find the problem

Jul 16, 2024

ENGINE,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2011 Ford Taurus. The contact stated that while his grandson was driving at an undisclosed speed, the vehicle shuddered. The check engine warning light intermittently illuminated. The vehicle was towed to the dealer, where it was diagnosed with a faulty water pump causing coolant intrusion into the engine. The dealer replaced the engine; however, the failure recurred. The vehicle was towed back to the dealer twice, and the engine was replaced for the second and third time. The failure persisted. The vehicle was then towed to Colorado Auto Finders (12351 E Arapahoe Rd, Centennial, CO 80112), where the ignition coils and spark plugs were replaced. The failure recurred. The vehicle was towed to two separate independent mechanics, who diagnosed the vehicle with DTC Codes: P0300, P0302 (Cylinder 2 Misfire Detected), and P0306 (Cylinder 6 Misfire Detected). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 105,213.

Mar 12, 2024

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

Backup camera is malfunctioning. Most of time no image.Momentary image on reverse in cold weather, almost no image warm weather. Occasional blue screen for a moment.06

Jan 15, 2024

STEERING,ELECTRICAL SYSTEM

1 complaint

This Sunday, the electrical power steering started acting weird as I was driving home, the steering did some unpredictable stops as I was driving 100km/h and had to take a turn on the road. Almost got into an accident because of that steering sudden failure. I can't imagine if there have been a car on the opposite lane I was gonna hit that car... I got so afraid I can't believe the steering can actually malfunction all of a sudden like this. I somehow got back home ''safe'' but then steering was dead. Impossible to steer. Dead. Got my taurus 2011 SHO towed to the closest Ford dealer so that they finally call me and say my VIN number is not on the recall even tho there were thousands of Taurus 2011-2013 recalled for that same issue.

Dec 13, 2023

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

My 2011 Ford Taurus has had so many repairs out of pocket expenses and if I purchased another warranty package doubt it would cover my issues past and present. 69,000 th miles. Throttle bottle and pedal replacement $ 852.79 replaced on February 14, 2023. Mechanic tried to fix it but the error code is the large blue wrench and check engine light still on. Have to bring it in at the end of the month to my Ford Dealer as they are so booked up and I have read all the Ford recalls. When I start the car the break pedal is to the floor, it revs up and when I place the shift in drive it wants to take off by itself at a rapid speed. I then shut the car off and it makes a big thump. It takes me three tries to start it up again but looses power where I have to put my emergency flashes on. This incident is so dangerous. Ford should have done a recall there are so many complaints ! I was going to disconnect my battery and connect it again to see if that works but I don’t want to erase the codes. My Ford dealership is so busy that they could only give me an appointment at the end of the month. As I stated my vehicle is inoperable as it sits until the end of the month to get serviced again.

Mar 04, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

The throttle body threw a code. My car lost "power' and stalled. It went into limp mode. Became inoperable. My four year old, his dad, and my safety was at risk due to this happening on a rural road on a hill. We were stuck in the middle of nowhere and an hour and a half away from home. The dealership replaced the throttle bottle, accelerator pedal, reprogrammed it, and it still will not function normally. I am out of a car and that is not okay. They only warning sign there was happened to be a wrench and that's it.

Oct 06, 2022

BACK OVER PREVENTION

1 complaint

The contact owns a 2011 Ford Taurus. The contact stated that while in reverse, the backup camera would either flash blue or appear upside down on the screen. There was no warning light illuminated. The contact stated that the backup camera had been defective since the vehicle was purchased. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 60,000.

Oct 01, 2021

FUEL SYSTEM, GASOLINE

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE INTO THE FUEL TANK FILLER NECK. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. SALERNO DUANE CHRYSLER JEEP DODGE RAM (267 BROAD ST, SUMMIT, NJ 07901) WAS CONTACTED AND INFORMED THE CONTACT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.*DT*JB

Dec 30, 2020

STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I'VE HAD THIS CAR FOR 2 MONTHS ALREADY. I PULLED OUT OF MY HOUSE, DROVE THRU MY STREET AND WHEN I CAME TO A STOP IN A INTERSECTION MY CAR STOPPED COMPLETELY AND THE WHEEL BECAME HARD AND WAS NOT ABLE TO TURN IT OR PRESS ON THE GAS PEDAL. THE ENGINE LIGHT, ELECTRONIC STABILITY CONTROL ACTIVE LIGHT AND BATTERY ALERT LIGHT CAME ON AT THE SAME TIME. ALSO IT ALERTED ME I WAS LOW ON GAS WITCH I HAD HALF A TANK OF GAS. *TR

Jun 08, 2020

EXTERIOR LIGHTING,AIR BAGS

1 complaint

MY AIR BAG LIGHT OFTEN COMES ON AND OFF. BUT THE FORD PLACE SAID IT'S NO RECALL ON MY CAR. ALSO MY DASH BOARD LIGHT FLICKERS OFF FROM BRIGHT TO DIM WHEN VEHICLE IS IN MOTION OR STILL.

Nov 15, 2018

WHEELS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHEN THE VEHICLE ACCELERATED FORWARD AND IN REVERSE, A LOUD SOUND WAS HEARD COMING FROM THE FRONT WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STUART POWELL FORD LINCOLN MAZDA, 225 S DANVILLE BYPASS, DANVILLE, KY 40422) WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 26,476.

Apr 02, 2018

ELECTRICAL SYSTEM,ENGINE

1 complaint

WHILE DRIVING ALL WARNING LIGHTS FLASH,GAUGES GO UP AND DWN AND STOP AND DINGS SOUND. TURNED OFF CAR AND IT WNT RESTART.WNT CRANK AT ALL ONLY SECURITY DINGS AND SECUITY LIGHT FLASHES.TOOK TO SKILLMAN FORD AND THEY DID NOTHING.CAR WAS THERE 3 MNTHS. IT HAS DONE THIS 4 TIMES NOW IN LAST YR. SEEMS TO BE A SECURITY ISSUE.

Mar 10, 2018

STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

" TAKATA RECALL" ABS ! LIGHT ON IP BREAK LIGHT ON SENSER A SPEED LIGHTS ON

Sep 27, 2017

STEERING,WHEELS

1 complaint

THE VEHICLE WAS IN MOTION. I WAS HEADED SOUTH DOWN A CITY STREET CAME UP TO MY RIGHT TURN ONTO ANOTHER CITY STREET. AFTER I MADE THE TURN WHEN I TRIED TO STRAIGHTEN THE WHEEL OUT THE RIGHT ONE CUT STRAIGHT TO THE RIGHT I WAS FIGHTING THE STEERING WHEEL BUT IT WOULD NOT LET ME TURN IT. THIS CAUSED MY CAR TO TURN INTO A PARKED CAR THAT WAS ON A PARKING LOT FOR SALE AND IT ENDED UP DAMAGING 3 CARS PLUS MINE TOTAL. I DID NOT RECEIVE A TICKET BECAUSE THE OFFICER STATED THAT IT WAS A MALFUNCTION ON THE CAR'S STEERING. I JUST KNOW THAT SOMETHING CAUSED THE TIRE TO TURN AND I COULD NOT TURN IT BACK. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE CAUSE IT WAS SCARY SCARY. THANK YOU,

Apr 24, 2017

Crash: 1

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

FORD TAURUS, HAVING PROBLEM WITH FUEL GAUGE, DOES NOT REGISTER FUEL PROPERLY AND WARNING ALARM RINGS SAYING FUEL ALMOST EMPTY. *TR

Dec 14, 2016

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, FUEL LEAKED FROM UNDERNEATH. IN ADDITION, THE CONTACT MENTIONED THAT AFTER BEING REFUELED, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Jul 25, 2016

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

COMPUTER CONTROLS GLITCHED OUT AT 132,000 MILES AC WENT FROM 60 DEGREES TO 90 DEGREES . CANT USE THE DEFOGGER IN FRONT WINDSHIELD OR THE REAR. CANT TURN HEAT OFF IT IS A 90 DEGREES TO . I AM A HEART AND KIDNEY AND CHEMO PATIENT! RADIO CONTROLS WILL NOT WORK COLLECTORS CD WILL NOT EJECT . COMPUTER CONTROLS WILL NOT RESET TELE PHONE CAR SYSTEM NEVER WORKED

Jul 05, 2016

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

HAD THROTTLE RELATED ISSUES THAT WERE SUPPOSEDLY "REPAIRED" AT THE DEALER WHICH ARE STILL PRESENT. THE VEHICLE ACCELERATES BY ITSELF AND SHOWS A WRENCH ICON ON THE DASHBOARD WITH A CHECK ENGINE LIGHT ON. IF THE VEHICLE IS PUT ON DRIVE IT MOVES BY ITSELF AS IF ONE WERE PRESSING ON THE GAS PEDAL. THIS IS A POSSIBLE SAFETY ISSUE THAT COULD POSSIBLE KILL SOMEONE OR EVEN GET ME KILLED WHILE DRIVING THE VEHICLE (WHICH I DON'T). RIGHT NOW IT'S AT THE DEALER AND HAD TO BE TOWED AWAY SINCE THE VEHICLE COULDN'T BE MOVED.

Jul 04, 2016

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

REAR VIEW CAMERA STOPPED WORKING A SHORT TIME AGO. CAR WAS COMPLETELY INSPECTED AND I WAS TOLD THAT THE REPAIR WOULD COST $1136.00 ! CAR HAS VERY LOW MILEAGE , NO ACCIDENTS, GARAGE STORED ETC. I FIND IT HARD TO BELIEVE SUCH AN EXPENSE ON THE CAR. HOW OFTEN WILL THIS BECOME A PROBLEM? WILL I NEED TO COME UP WITH $1100.00 OR MORE ON A REGULAR BASIS EVERY FEW YEARS FOR SUCH REPAIRS ? IS FORD AWARE OF THIS PROBLEM WITH OTHER CARS AND HAVE MADE ARRANGEMENTS TO ASSIST IN COST OF REPAIRS?

Feb 01, 2016

SUSPENSION,SERVICE BRAKES

1 complaint

BRAKES/CALIPERS ON REAR HAVE SEIZED TWICE IN LAST 6 MONTHS RESULTING IN REPLACEMENT OF CALIPERS/BRAKES/ROTORS ON REAR. NO UNCOMMON USE OF VEHICLE. BRAKES/CALIPERS ON FRONT HAVE SEIZED ONCE IN LAST 6 MONTHS. THIS HAPPENED FOLLOWING THE REPLACEMENT OF STRUT. FRONT STRUTS BEARING HAD SEIZED AND FRACTURED ON THE PASSENGER SIDE OF VEHICLE. NO UNCOMMON USE OF VEHICLE TOOK PLACE. NO ACCIDENT SUSTAINED. PROBLEM WAS NOTICED WHEN VEHICLE WAS TURNING (LOUD CRUNCHING AND SCRAPING NOISES).

Nov 10, 2015

STRUCTURE,UNKNOWN OR OTHER

1 complaint

THIS IS A RECALL COMPLAINT. THERE WAS A SAFETY RECALL ON THE DRIVER'S SIDE DOOR HANDLE AT THE END OF MARCH 2015. TOOK THE CAR IN AND WAS TOLD THEY HAD THE PARTS AND CAR WOULD BE READY AT DAY'S END. WHEN I WENT BACK, THEY SAID THEY COULDN'T GET THE PART AND AUTO WOULD BE READY ON MONDAY. ON MONDAY THEY STILL DIDN'T HAVE THE PART AND AS OF TODAY AUG. 26, 2015, THEY STILL DON'T HAVE THE NECESSARY PART. THEY DID PROVIDE US WITH A RENTAL VEHICLE, BUT WHEN I DO PICK-UP MY CAR????????THEY WILL CHARGE ME 300+$ FOR THE WORK THEY DID FOR MY 50,000 MI CHECK-UP. I THINK THEY SHOULD CANCEL THAT FEE FOR THE MONTHS OF INCONVENIENCE THEY HAVE CAUSED ME!!!!!!! PLUS THEY HAVE LEFT MY CAR SITTING OUTSIDE ALL OF THIS TIME! WEEDS, SUMMER SUN BEATING DOWN HAVE ALL CAUSED DETERIORATION TO MY ALWAYS (BEFORE) GARAGE KEPT CAR. CAN YOU HELP?

Aug 26, 2015

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

SOME OF THE AIRBAGS DID NOT DEPLOY, THE CAR HAS ELECTRICAL ISSUES AS WELL A CONSTANT BURNING SMELL. THE FRAME WAS BENT AS WELL!!! THERE ARE LIGHT THAT CONSTANTLY APPEAR FOR WORK TO BE DONE. *TR

May 07, 2015

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

HELLO GOOD MORNING I HAVE A 2011 FORD TAURUS SEL AND WHILE GOING UP A HILL MY CAR SHUT OFF WHILE MY KEYS WERE STILL IN THE IGNITION. MY STEERING LOCKED, CHECK ENGINE AND LOW OIL LIGHTS WENT ON. THE ONLY THING I COULD DO WAS APPLY BRAKES TO THE CAR AND PLACE IT IN PARK. I SHUT OFF THE CAR AND OPENED THE HOOD TO SEE IF ANYTHING LOOKED OUT OF PLACE. I CHECKED MY ENGINE OIL LEVELS AND THAT SEEMED FINE. I CLOSED THE HOOD AND TURNED THE CAR BACK ON. NO CHECK ENGINE LIGHT OR LOW OIL? I HAVEN'T HAD A PROBLEM SINCE BUT IT SEEMED LIKE AN EXTREMELY DANGEROUS SITUATION. I SEE THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. *TR

Mar 03, 2015

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

THE CAR SHUTS OFF WHILE I AM DRIVING. THERE IS NO POWER STEERING AND NO NOTHING. EACH TIME I HAVE BEEN ABLE TO GET OFF THE ROAD AND EACH TIME THE CAR STARTS RIGHT BACK UP NO PROBLEMS BUT I AM AFRAID OF WHAT MAY HAPPEN THE NEXT TIME. THIS HAS HAPPENED AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE YEAR.THE FIRST FEW TIMES I TOOK IT TO THE DEALERSHIP THEY SAID THEY COULD NOT FIND A PROBLEM. THIS LAST TIME THEY GAVE ME A LOANER CAR TO DRIVE WHILE THEY TAKE A DEEPER LOOK INTO THE PROBLEM. *TR

Jan 20, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

WAS DRIVING AT 65 MPH ON HIGHWAY WHEN I TRIED TO ACCELERATE NOTHING HAPPENED AND I NOTICED ALL DASH LIGHTS WERE ON. I COASTED TO SHOULDER, SHIFTED TO PARK AND PUSHED IGNITION BUTTON AND IT RESTARTED. THIS HAS HAPPENED 5 OTHER TIMES AND LUCKILY THERE WAS A SHOULDER AVAILABLE, BUT THE HOLMAN FORD DEALERSHIP, (WHO IS THE ONLY ONE WHO HAS EVER SERVICED THE CAR), SAYS THEY HAVE NO IDEA WHAT THE PROBLEM IS. IT WAS A VERY DANGEROUS SITUATION AND I NOTICED GM HAD SIMILAR PROBLEM AND RECALLED AUTOS DUE TO DEATH!! I HAVE BEEN LUCKY BUT NOW FEAR THIS CAR, AFTER 5 TIMES. IT IS NOT A STALL. IT JUST SHUTS OFF. *TR

Oct 31, 2014

EXTERIOR LIGHTING,STRUCTURE

1 complaint

MY TAIL LIGHTS KEEP PEELING. THE CHROME AROUND THE LIGHTS PEELS. I HAD REPLACED 2 YEARS AGO UNDER WARRANTY AND NOW THEY ARE PEELING AGAIN. IT IS A MANUFACTURER ISSUE I THINK BUT THEY NEED TO FIND A SOLUTION AS MY 3 YEAR OLD CAR LOOKS BAD WITH PEELING CHROME. *TR

Oct 15, 2014

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

CLEARWATER FLORIDA 2013 VEHICLE TRAVELING ON THE INTERSTATE AT 65 MPH.I WATCHED AS THE KEY TO THE VEHICLE TURNED INTO THE OFF POSITION. THE BRAKES DID NOT WORK THE STEERING COLUMN WOULD NOT STEER THE WHOLE ELECTRICAL SYSTEM IN THE VEHICLE SHUTDOWN. OCTOBER 8, 2014 AT APPROXIMATELY 5:30 PM WHILE IN BOSTON MASS THE VEHICLES ELECTRICAL SYSTEM SHUTDOWN. TIRES ARE CRACKED AND DRY AT ONLY 34,000 MILES. I'M TRAVELING BACK TO FLORIDA SOON WITH MY DOG FROM BOSTON AND I'M AFRAID THIS CAR WON'T MAKE IT. *TR

Oct 11, 2014

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

DASH LIGHTS GO DIM FOR ABOUT 15 MIN THEN GO BRIGHT AGAIN DEALER CAN'T FIND ANYTHING WRONG

Nov 04, 2013

VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR SHADE ERRONEOUSLY AND INDEPENDENTLY ACTIVATED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE OUT OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHADE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Oct 31, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I PURCHASED A NEW 2011 TAURUS SEL A COUPLE OF YEARS AGO. ONE DAY WHILE DRIVING INTO A PARKING LOT, THE CAR ACCELERATED FULL SPEED ON ITS OWN HEAD ON INTO A WALL AND WAS SEVERELY DAMAGED ($11,000+ IN DAMAGES - THE DRIVER AIRBAG DEPLOYED BUT I WAS NOT INJURED). THE INSURANCE COMPANY DID NOT TOTAL THE CAR AND IT WAS REPAIRED. THE CAUSE FOR THE UNINTENDED ACCELERATION WAS NEVER DETERMINED. THIS PAST WEEKEND MY BROTHER WAS DRIVING THE CAR AND ALMOST GOT INVOLVED IN A SIMILAR INCIDENT. HE WAS STOPPED AT A RED LIGHT IN THE TAURUS. HE FELT A STRANGE RUMBLING THAT FELT LIKE IT WAS COMING FROM UNDERNEATH HIM. HE WASN'T EVEN SURE IT WAS THE CAR SO HE TOOK HIS FOOT OFF THE BRAKE SLIGHTLY TO SEE IF THE RUMBLING WOULD STOP. AS SOON AS HE TOOK HIS FOOT OFF THE BRAKE, THE RPM GAUGE SHOT UP TO 7,000 AND THE CAR TOOK OFF. HE SLAMMED HIS FOOT BACK DOWN ON THE BRAKE AND THE CAR STOPPED BUT THE RPM GAUGE WAS STILL AT 7,000 AND THE ENGINE WAS RACING. WHILE THE ENGINE WAS RACING (WITH NORMAL PRESSURE APPLIED TO THE BRAKE THE CAR DID NOT MOVE EVEN THOUGH THE ENGINE WAS RACING) HE TOOK A GLANCE DOWN AT THE GAS PEDAL AND NOTHING WAS PRESSING DOWN ON THE GAS PEDAL...NO FEET, NO TRAPPED FLOOR MATS. HE SHIFTED TO PARK, THE ENGINE CALMED DOWN AND IT WAS LIKE NOTHING EVER HAPPENED. IT DROVE NORMALLY AGAIN. THE CAR IS GOING BACK TO A FORD DEALER FOR INSPECTION BUT THERE IS CLEARLY A POTENTIALLY FATAL MANUFACTURER DEFECT IN THIS VEHICLE. *TR

Jun 24, 2013

Crash: 1

TIRES,WHEELS

1 complaint

MY 2011 TAURUS SHO HAS 20 INCH RIMS AND AN ALL-WHEEL DRIVE SYSTEM, BUT ONLY AFTER 20,000 I HAVE TO CHANGE MY TIRES BECAUSE THEY WEAR OFF IN THE INSIDE CORNERS ON ALL FOUR TIRES. IT IS LIKE IF THE WHEELS ARE SLIGHTLY SLANTED ANDTHEY WEAR OFF ONLY ON THAT AREA. FORD HAS KNOWLEDGE OF THIS SITUATION AND HAVE MADE ME TAKE THE CAR FOR ALIGNMENT, TIRE PRESSURE AND TIRE ROTATION EVERY 3,000 MILES, BUT THIS HAS NOT HELPED AT ALL. THE CAR HAS HAD 4 SET OF TIRES IN THE LAST 54,000 AND THEY INSIST IT IS NOT CAUSED BECAUSE OF CAR DEFFECTS. IF I AM NOT CONSTANTLY CHECKING THE TIRES BECAUSE I FEAR THAT I AM GOING TO GET AFLAT OR COULD EXPLODE IN THE MIDDLE OF THE HIGHWAY AND CAUSE AN ACCIDENT. PELASE HELP ME. I HAVE TRIED EVERYTHING POSSIBLE WITH THEM AND I AM IN THE PROCESS OF FILING A COMPLAINT AGAINST THEM, BUT ANYTHING THAT YOU CAN DO WILL BE DEEPLY APPRECIATED. *TR

Feb 12, 2013

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

TRY TO STOP VEHICLE AT A STOP SIGN, BUT IT CONTINUES TO GO WITH MOTOR REVVING. HAVE TO PUT CAR IN NEUTRAL TO KEEP IT FROM GOING THROUGH THE STOP SIGN. FORD REFUSES TO BELIEVE ME, BECAUSE IT DOESN'T SHOW UP ON THEIR CODE READER. THIS HAPPENS RANDOMLY, AND A MECHANIC MUST WITNESS IT FOR THEM TO ACKNOWLEDGE THAT IT HAPPENS. I DO NOT HAVE MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME, AND A FLOOR MAT IS NOT ON THE ACCELERATOR. *TR

Mar 16, 2012

POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12

Mar 13, 2012

SERVICE BRAKES, HYDRAULIC

1 complaint

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH IN RAINY WEATHER, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING EXTREME PRESSURE TO THE BRAKE PEDAL AND APPLYING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED WATER HAD ENTERED THE BRAKE SYSTEM AND CAUSED THE FAILURE BUT NO REPAIR WAS NECESSARY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Jan 03, 2012

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THE START ENGINE BUTTON CUTS THE ENGINE OFF IF YOU ACCIDENTALLY HIT IT. IT IS RIGHT BESIDE THE RADIO ON/OFF BUTTON SO IS VERY EASY TO HIT BY MISTAKE. IF YOU ARE DRIVING 70 MPH ON THE INTERSTATE AND ACCIDENTALLY HIT IT YOU ARE LEFT WITH NO ENGINE POWER, NO POWER BRAKES AND NO POWER STEERING. SOMEONE IS GOING TO GET KILLED. I HAVE WRITTEN FORD A COUPLE OF TIMES AND HAVE GOTTEN NO RESPONSE EXCEPT TO TELL MY LOCAL DEALER. IT'S NOT A DEALER PROBLEM. THE BUTTON SHOULD HAVE SOME TYPE OF COVER OVER IT. THIS HAS HAPPENED TO US WHILE DRIVING - LUCKILY WERE ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE. *KB

Jul 18, 2011

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

HEADLIGHTS DO NOT SHINE FAR ENOUGH AHEAD TO BE ABLE TO SEE ANYTHING THAT'S OVER 200 FEET AHEAD. ONLY WAY YOU CAN SEE FARTHER IS TO USE THE BRIGHT LIGHTS ALL THE TIME. YOU CANT SEE CURVES COMING UP OR DEER STANDING IN THE MIDDLE OF THE ROAD NOTHING. THEY JUST DO NOT SHINE FAR ENOUGH IN FRONT OF THE CAR. THERE IS A BLACK LINE WHERE THE LIGHTS END LIKE SOMETHING IS BLOCKING THE TOP HALF OF THE LIGHT. VERY DANGEROUS

Mar 19, 2011

2011 FORD Taurus Problems & Complaints

Complaints by Component

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