How many problems does the 2013 FORD Taurus have?

The 2013 FORD Taurus currently has 577 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 FORD Taurus?

The most common problems reported for the 2013 FORD Taurus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2013 FORD Taurus Problems

STEERING

242 complaints

My electric power steering quit in August 2024 my car is not one of the recalls, but my steering went out automatically out and I could not steer the car. I had it replaced at a Ford company. I bought the part for O’Reillys had it put on in 2024 in August and turn around and had to have one put on in March 20 25 and then it has gone out again and I just got my car back last week so I’m just wondering if the very first time it went out was it a recall because I had to pay a lot of money I have it done at Wynn Odom Ford in Lagrange nc

Sep 11, 2025

The contact owns a 2013 Ford Taurus. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was driven to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Aug 18, 2025

The contact owns a 2013 Ford Taurus. The contact stated that the steering wheel was significantly difficult to steer and made an abnormal rubbing sound while turning. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.

Jul 23, 2025

The contact owns a 2013 Ford Taurus. The contact stated while driving at approximately 55 MPH and turning to the left following the road, the steering wheel was very hard to return to center. The contact stated that the steering wheel was pulling to the right. The contact stated no warning light was illuminated. The contact stated that the failure reoccurred while turning left onto another road. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and transferred the contact the NHTSA Hotline to file a complaint. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The failure mileage was 101,820.

Jul 14, 2025

Had gone shopping and the car suddenly had no steering. Managed to get it parked without causing a wreak, but without any warning a message appeared on the dash "Power Steering Fault". The car no longer has any steering, power steering fluid was good, no codes where shown. I have researched this before sending this message, seems there are a lot of Ford cars of various models having the same issue. The recall on the Ford Taurus shows that only certain months for the same year of car as mine 2013, are going to be covered in the recall. My car was made after the cut off month but with the SAME issues. Just wondering why only certain months were on the recall instead of the whole year?

Jul 11, 2025

+ 237 more complaints for this component

FUEL/PROPULSION SYSTEM

62 complaints

I purchased this car April 1 2025 the car drove fine up until this past week I got in the car it had a very long crank but started and it acted as if it wasn't getting fuel. So I shut it off waited and started it back it seemed OK I went and purchased some fuel cleaner and gas it straightened out then today it done the exact same thing except it stalled on me 3 times and the last stall almost caused a wreck I was able to get it started and drove back home too scared to drove it so I started looking up problems online and seen several issues like mine that other people had and they were related to previous recalls.

Jun 28, 2025

Everytime I get gas the car has a hard time starting and most times after it starts it shuts down due to low idling after startup

Apr 23, 2024

For the last 3 days there has been a gas smell in the garage. We have driven it 2 times. 3 days ago at 17 below and yesterday at 30 below. Cannot find any leaks. Gas tank is a little over 1/2 full.

Jan 15, 2024

Check Fuel Fil Inlet service warning. Capless gas and no issues but only getting 13 mpg

Aug 17, 2023

The car stalled out on the highway requiring to pull off the road, shut off, and then restart multiple times. The check engine light indicated fuel system pressure is low. There are known complaints of the fuel delivery system failing intermittently in the 2013 Taurus.

Dec 20, 2022

+ 57 more complaints for this component

ENGINE

34 complaints

Please investigate this matter. I have reason to believe my car has a defeat, just like most 2013 police interceptor the were recalled due to code p0420. I went to AutoNation Ford Miami they said they have seen defects on my catalytic converter and I would like an investigation completed. I went to AutoNation Ford on Saturday, 12/16/2023 for the GSM IOLM System Service - 80,000 Miles Repair. The dealer believes it is a defeat, I would have to contact Ford. Therefore I am contacting NHTSA to investigate this matter. I get a service repair done on 12/16/2023 - 80,000 Miles Package Service. I brought the car to AutoNation Ford in good shape. I never had the engine light on, and the car drove great.Sunday,12/17/2023 in the morning, I wanted to go to the park, so I get in the car and unbelievably the car engine light turns on. The engine light is on for P0420 Code - Catalyst System Low Efficiency. I scheduled the appointment and drop off the car on Saturday, 12/23/2023. I spoke with the representative and told him my concerns which are the recalls and defeats on the car, And he said I would have to pay $200 for the diagnostic for the catalytic, however I told him “But I just paid to inspect the complete exhaust system and heat shields last Saturday [12/16/2023].” I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, the engine light comes on, I make a U turn and return the car to AutoNation Ford for service. The dealer say it is a defeat, I would have to contact Ford. Therefore I am contacting NHTSA to investigate this matter. Please see recall notice: Customer Satisfaction Program 19M01 Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine Catalytic Converter Extended Coverage REF: NEW VEHICLE DELIVERY HOLD - Emission Recall 19E02 Certain 2013-2018 Model

Jan 09, 2024

UNKNOWN, the vehicle comes to a sudden stop regardless of how fast your going , error comes up says see manual , engine overheating comes on after driving less than 5 miles

Nov 02, 2023

My water pump started to leak at 114398 miles. The crankshaft oil seal had to be replaced. This repair because of the flawed design cost 3,245.78. I would like ford to refund the cost of the repair.

Jul 15, 2023

Internal water pump failure caused large amounts of pressure on the the coolant system. When I opened the hood my coolant reservoir cracked and shot hot plastic and coolant at my face.

Sep 07, 2022

Injuries: 1

I believe there is a an unissued recall for my Engine type. The cost to replace a water pump exceeds normal circumstances due to Ford engineers placing the water pump inside of the engine instead of outside making it a $2000 to $5000 job instead of a $200 job. Instead of a water pump simply leaking onto the ground while mounted outside of the Engine the way they have designed it it leaks into the engine and causes the engine to fail due to Engine coolant leaking into the engine through the water pump.

Apr 21, 2022

+ 29 more complaints for this component

POWER TRAIN

21 complaints

Car keeps throwing wrench light on and looses all power while driving. Car has been back to dealership and they can not find any issues. Researching it seems to be a big on going issue with the 13 ford vehicles. I’m going to be in a major accident with this car and I’m still paying on it.

Jul 25, 2022

While traveling down the highway and without warning, we lost the ability to accelerate. We had to coast over to the shoulder of the road and there was no response when pressing the gas pedal. The vehicle then began to sputter and the check engine light came on. We restarted the vehicle and the check engine light was off, and the car responded when the gas was pressed. Later on I was turning through an intersection and again the engine stopped responding. I coasted very slowly through the intersection, turned on the hazard lights and sat slightly off the road. I restarted the car several times and this time the check engine light stayed on. I checked the code and it showed "Throttle Actuator Control (TAC) system, actuator stuck open". I looked on the internet and saw that many of the 2009-13 Ford Escape owners had experienced these symptoms as well. This seems more like just a Ford problem and should be fixed by the manufacturer. Our car is a 2013 V6 Ford Taurus SEL, that has 60,000 miles on it. This so-called Limp-Mode that Ford has in place is dangerous. The engine should not completely stop responding to the pedal!

Aug 23, 2021

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE'S GEAR WAS IN PARK, THE CONTACT WENT TO THE TRUNK TO LOOK THROUGH HER BELONGINGS. THE VEHICLE BEGAN TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT MANAGED TO GET HALFWAY INSIDE THE VEHICLE, BUT WAS DRAGGED AS THE VEHICLE STRUCK A CURB AND CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DAMAGED. THE CONTACT WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). JACK SCHMITT FORD (1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND WAS NOT MANUFACTURED AT THEIR LOCATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Nov 12, 2019

Injuries: 1

ON NIGHT OF OCTOBER 8,2019 I WAS DRIVING VEHICLE (2013 TAURUS) AND IT JUST LOST ACCELERATION. WRENCH LIGHT CAME ON AND I WAS LUCKY TO BE ABLE TO PULL TO SIDE OF ROAD DUE LIMITED TRAFFIC AT THAT TIME OF NIGHT. ONCE ON ROADSIDE I TURNED THE VEHICLE OFF AND IT RESTARTED AND NO WARNING LIGHTS CAME ON. I PROCEEDED TO DRIVE THE VEHICLE THE SHORT DISTANCE TO MY HOME WITH NO FURTHER PROBLEMS. THE FOLLOWING MORNING I TOOK VEHICLE TO NEARBY SERVICE CENTER. THEY CHECKED FOR CODES BUT NOTHING SHOWED UP. THEY STATED THAT THE THROTTLE BODY APPEARED DIRTY AND SUBSTANTIALLY HAD THEM CLEAN IT. ON OCTOBER 10 THIS TIME WHILE TRAVELING ON A HIGH AT APPROXIMATELY 55/60MPH THE VEHICLE JUST DIED AGAIN/ LOSING ALL POWER TO THE ACCELERATOR. HOW AN ACCIDENT DIDN'T OCCUR IS BEYOND ME. VEHICLE WAS RETURNED TO SERVICE CENTER AND WHEN VEHICLE WAS STARTED THERE NO WARNING LIGHTS APPEARED ALTHOUGH A SUBSEQUENT CHECK OF CODES THIS TIME REVEALED THROTTLE BODY PROBLEM. UPON RESEARCHING ISSUE THERE HAVE BEEN SEVERAL SIMILAR INCIDENTS WITH VARIED IDEAS (POWERTRAIN SENSOR / THROTTLE BODY) AS TO THE CAUSE OF PROBLEM. BUT WHEN TRAVELING ON A HIGHWAY AND THE VEHICLE COMPLETELY LOSES ACCELERATION AND GOES IN TO CREEP MODE IS A SERIOUS SAFETY ISSUE

Oct 11, 2019

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED, STALLED, AND THE MAINTENANCE VEHICLE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

Aug 30, 2019

+ 16 more complaints for this component

UNKNOWN OR OTHER

18 complaints

My reverse screen camera doesn't work. The warning beeps do intermittently, but the view does not and hasn't for years. I just get a message. Sometimes if I turn the camera off and then on it resets it. I got this tip from someone at Ford. This year and make should be part of the recall.

Oct 22, 2025

The vehicle has remote that cuts off the car and payments are not the issue. People are passing around the remote and putting people lives in danger. The shuts off multiple times comes from a device in the exhaust. They repetitive car getting shut off for extra money to mechanic associated with latest dealership or state of Wisconsin.

Apr 29, 2025

My former employer Municipal Utilities/City of Poplar Bluff manager TF, added an air tag or tracking device to my [XXX] Mother's car, who is a retired DOI employee. He also remotely updated the audio system. I spoke to the service Manager at the Poplar Bluff, MO Ford dealership and he said the audio system should not be updated. When he updated the system, my Mother had to replace the battery on the car and now the audio lights on the radio stay on and the Bluetooth and wifi is constantly searching for a connection, which it did not do before TF messed with it. TF done this to my personal Chevy Malibu as well, which led to its decommission, leaving me stranded on the side of [XXX], west of Ellsinore, MO, where there was no cellphone service and in the middle of a very bad thunderstorm. TF was using said device to track me after working hours or when I was using my own personal sick/vacation time, which he and his cousin [XXX] used in my wrongful termination. About 30 minutes before I got ready to leave for lunch or get ready to leave for the day, I would watch him go to the door to make tracking device active/wake up. He was monitoring/redirecting mine and my Mother's phone calls and internet traffic as well. This is illegal as well as an invasion of privacy, that ANY ADULT should not be a part of. In my opinion it looks worse for a government employee doing it, when they know better. TF's supervisors knew what was going on too, as well as all of the girls that I worked with, but did not try to stop TF's infringement on my civil rights. This invasion of privacy started around June and continued after my termination as well. I know of 2 other former employees of the City that have had the same exact problems too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 04, 2025

I purchased my car from a Ford dealership in 12/2020. As of 08/09/2021 my car lost power steering while driving. The power steering system failed and a warning for “Power assist fault” came on my dash. Upon trying to order and fix the part, the scan told me that my PCSM (electronic power steering) was at fault, they notified me that my car was under recall for that issue. I saw online that it is for affected vehicles 2011-2013 Ford Taurus, all engines, that experience a loss of power steering, under NHTSA campaign number 15V-340-000. I called my dealership and they said my VIN did not match the recall despite it being the exact same year, car, and issue as the affected recall. I am having the EXACT same issues as listed under the recall. This seriously affected my safety as I experienced TOTAL loss of steering suddenly, which worsens with slower speeds making it almost impossible to steer the car at all. I am lucky enough to have been in a situation where I was not harmed due to it.

Aug 12, 2021

THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVIDE ANY INFORMATION AS WELL, STATING THAT THE ALL THE RECALLS HAVE BEEN COMPLETED, THE DEALERSHIP GOT PAID, BUT 1 RECALL REMAINS LISTED ON NHTSA.GOV .I CANNOT USE THE VEHICLE AS INTENDED AS 1 STILL ACTIVE RECALL PROHIBITS ME FROM DOING SO. IS THERE ANYTHING WHAT CAN BE DONE TO UPDATE THE RECALLS OR MAKE THE DEALER TO COMPLETE AND RECORD THEM PROPERLY?

May 07, 2021

+ 13 more complaints for this component

SUSPENSION

13 complaints

Put new tiers on in August with a new alignment and it is eating the tires up on the inside tire wall had to put new tires on again

Jan 26, 2024

The contact owns a 2013 Ford Taurus. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle. The contact's wife veered into the median and had the vehicle towed to the dealer. The dealer diagnosed that the rear toe link was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.

Mar 17, 2023

TOOK CAR IN BECAUSE OF POOR HANDLING AND ACCESSOVE TIRE WARE FIND OUT TOE CONTROL LINK IS BAD AFTER CHECKING THERE'S BEEN A PROBLEM WITH THAT PART. I THINK THERE SHOULD BE A RECALL FOR SAFETY REASONS.

Feb 25, 2021

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT STATED THAT THE VIBRATION WAS FELT IN THE SEAT AND STEERING WHEEL. THE CONTACT ALSO STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE REAR END OF THE VEHICLE LOWERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE REAR SUSPENSION LATERAL LINK HAD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) AND STATED THE VEHICLE EXPERIENCED THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT A TAURUS-SHO MODEL AND THEREFORE NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,497.

Jan 27, 2021

BAD REAR TOE LINKS ON CAR WITH 26,000 MILES PURCHASED NEW

Nov 17, 2020

+ 8 more complaints for this component

STEERING,ELECTRICAL SYSTEM

11 complaints

I was driving, with absolutely no warning the steering wheel tightened up and wouldn’t turn. I had to take evasive actions to avoid a crash and park. My vehicle has a recall in the system but was apparently not apart of it. I am unsure exactly what part is causing the issue whether it is the electronic power steering motor or the power steering rack itself. Upon request I can provide the item for inspection. The vehicle and parts have not been assessed by any outside source.

Jun 21, 2025

Started my car up then put it in drive, when my traction control light turned on, and my power steering assist light also turned on my dashboard as I was driving out of my on street parking spot. I lost all power to my steering wheel , and was unable to turn it so I could attempt to safely move back over to far right lane, as I was in downtown traffic. This is so scary and terrifying. It's my second car ever which I worked really hard for. I tried to turn car off, and restart it like Google said, but it was the same loss of steering. The car is sitting at my parents house.

Apr 17, 2025

Was driving and my electrical power assist came on and I ran off the road twice because I had no steering. So I eventually got it home and called Ford and talked to a rep and they said there is a recall but it is VIN sensitive. But of course my vin wasn’t one in the recall. Which is crazy because it has all the symptoms as the recall but won’t cover mine. I could have been really hurt as well as my daughter and it’s just crazy if there’s a recall then it should cover all the vehicles with in the year and model. Not just certain ones especially when I have same exact symptoms as recall

Jun 22, 2024

While driving my vehicle at 50 mph, the power steering went out and the stability control light went off. The vehicle almost crashed. There was no water, rain, or slippage of any kind. After pulling over, shutting the car off, and restarting, did the car resume normal operation. After researching this problem, I located a recall, 15s18, which describes my exact situation. However, after contacting my local dealer they said my vehicle was not included in the recall.

Jul 22, 2023

On 9/26/21, I was driving my 2013 Ford Taurus on the highway, when suddenly lost power steering. Two error messages immediately appeared on the dashboard: "Service Advancetrac" and "Power Steering Fault". I managed to pull the car over safely, however this was an extremely dangerous situation that could have led to an accident. The car was brought to Watertown Ford, 26 Seyon Street, Waltham MA, 02453. The Ford technician confirmed that multiple diagnostic codes were present (related to the steering rack and PCSM - power steering control module), and indicated that the power steering rack needed to be replaced at a cost of $2,700. Upon further research, I noticed that Ford opened a recall program for 2013 Ford Taurus models pertaining to this exact issue. I called Ford, but was informed that my VIN number was not included in the recall, and did not receive an explanation why. Ford's number for this recall is 15S18. NHTSA Campiagn Number is 15V605000. I'm shocked that this was not covered under Ford's recall program, and that I was forced to pay $2,700 in order to have a completely new power steering rack installed. I'm quite fearful that this will occur again in the future. I have attached the invoice from Watertown Ford for reference.

Oct 07, 2021

+ 6 more complaints for this component

ELECTRICAL SYSTEM

10 complaints

The backup camera in my car randomly stops working. The screen will appear black when I put it in reverse and a note pops up saying “rear camera unavailable please contact dealership.” Then the next day it will work again, then go out again. It’s random but happens too frequently.

Jun 27, 2025

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Jun 19, 2019

ELECTRICAL SEEMS TO SPIN EVERY ONCE AND A WHILE, AS WELL AS A MAJOR SPIN EVERY SIX MONTHS, PERHAPS YEAR NOW. EVEN NEW, VEHICLE HAD A TYPE OF ELECTRICAL "RESET", A MESSAGE WOULD SHOW SOMETHING ABOUT THE LANGUAGE HAS BEEN RESET.., ET CETERA. THE VEHICLE NOW WILL SHOW "CHARGING SYSTEM FAILURE" LIGHT AS WELL AS A LANGUAGE RESET. I FEEL THAT SOMETHING IS TAKING THE VEHICLE INTO A DIFFERENT "SET", OR IDEA..., PERHAPS A FOREIGN ELECTRICAL INVOLVEMENT IS MY UPFRONT CONCERN. WHEN I TRY AND SIMPLY INQUIRY FORD REGARDING THIS,... IT IS FOR SURE WHEN IT HAPPENS... (SOMEHOW). FORD AT THE DEALERSHIP APPEARS NOT TO NOTICE ANYTHING, AS IF IT IS FINE..., THAT EVEN BRAND NEW WITH ONLY 1000 MILES ON IT, THEY DID NOT SEE ANY CONCERN. I HAD BROUGHT IT UP TO THEM MANY TIMES, BUT THINGS GET A LITTLE 'WIND', OR WHIRLEY,... LIKE IT HAS A CAP, OR AN ODD MISCHIEF TO IT. I'M WORRIED THAT SOME DAY, WHILE WITH IT, OR NEEDING IT, THAT IT WILL HAVE THAT "LIGHTS OUT" PROBLEM, WHERE IT JUST SEEMS LIKE SOMEONE "KILLED" IT, OR IT IS A LITTLE DARK TO EVEN BRING UP TO PEOPLE. (IKE) IKO, IKE, IKZ MESSAGE APPEARS ON THE CENTER CONSOLE SCREEN, IT SHOWS BEFORE STARTING IT. IT SEEMS THAT FORD DOES NOT SEE THIS WITH WHAT THEY SEE, OR WITH THEIR EYES, BUT IT HAS BEEN A BOTHERSOME THOUGHT,.. WASHING MOTOR APPEARS TO BE LOST ALREADY AT A LOW MILEAGE, AND I AM FIGURING, THAT SINCE IT IS NEW, THAT THIS IS TO BLAME. 1C1C1CCC 1C1C1CCCCC 1C1C1CCC 1C1C1C1CCC 1C1C1C1C

Feb 28, 2018

THE CAR STEREO INCREASES THE VOLUME ON ITS OWN WHILE MUSIC IS PLAYING. THE OTHER ISSUE I EXPERIENCED THE CAR STEREO WAS PLAYING ON ITS OWN WHEN THE VEHICLE WAS TURNED OFF.

Nov 13, 2017

CAR RADIO/SYNC SYSTEM MALFUNCTION. RADIO WILL NOT SHUT OFF AT ALL. THE SCREEN IS BLACK AS IF IT'S OFF BUT THE RADIO STILL PLAYS! CAR IS DEFINITELY TURNED OFF, NOT IN AUX PARK SETTING EITHER... TRIED TO RESTART CAR TWICE AND IT DIDN'T REBOOT SYSTEM. I SAT THERE FOR 15 MINUTES WITH CAR DOOR OPENED BARELY UNTIL RADIO SHUT OFF ITSELF. SPOKE TO FORD REP AND WAS TOLD "NO TSB REPORT EXISTS."

Sep 15, 2017

+ 5 more complaints for this component

STRUCTURE

9 complaints

FREQUENT FULL SUSPENSION JOUNCE AND REBOUND TRAVEL MAY INCREASE THE STRESS ON THE REAR SUSPENSION TOE LINKS WHICH MAY OVER TIME RESULT IN A TOE LINK FRACTURE. FORD HAS YET TO PROVIDE THE NECESSARY PART(S) TO EFFECTUATE A RECALL REPAIR BY THE DEALERSHIP. FORD SEEMS TO BE IGNORING THIS NHTSA RECALL IN A TIMELY MANNER. PLEASE CONTACT FORD AND REQUEST IMMEDIATE ATTENTION TO THIS MATTER. THANK YOU. *TR

Jun 09, 2020

I HAVE A COMPLAINT ABOUT THE TRUNK HYDRAULIC MECHANISM. I WAS HURT WHEN THE TRUNK WAS OPEN I SAT ON THE BUMPER TO PUT MY GOLF SHOES ON. AT THAT TIME THE HYDRAULIC AIR PUMP THAT HOLDS THE TRUNK OPEN FAILED AND FELL DIRECT ON BY BACK. FORGETTING THIS HAPPENED IT ALSO CLOSED ON MY HEAD CUTTING IT. I BELIEVE THIS IS VERY DANGEROUS AND NEEDS TO BE RECALL BEFORE A FINGER IS CHOPPED OFF. PLEASE LET ME KNOW WHO I CAN RESPOND TO. STATIONARY

Aug 16, 2018

Injuries: 1

AT LEAST THREE (3) TIMES WHEN I HAVE BEEN LOADING MY TRUNK, IV HAD THE TRUNK LID COME DOWN ON ME UNEXPECTEDLY. I WAS IN THE STAPLES PARKING LOT LAST NIGHT AROUND 8:00 PM IN BURLINGTON MA, I WAS LOADED IN MY NEW PRINTER WHICH I HAD BOUGHT AT STAPLES, WHEN SUDDENLY WITHOUT WARNING THE TRUNK LID LET GO AND CAME DOWN ON ME AND CONKED ME ON THE HEAD HARD. TEMPORARILY AFTER THE DIRECT HEAD HIT, I FELT DIZZY FOR A MINUTE, AND I COULD TASTE BLOOD TEMPORARILY FOR SEVERAL HOURS AFTERWARD. I FEEL OK NOW. THIS ALSO IS NOT THE FIRST TIME THIS HAS HAPPENED ON MY 2013 FORD TAURUS. I FEEL AS IF THIS IS A SAFETY HAZARD WHEN LOADING AND UNLOADING THE VEHICLE'S TRUNK. THE LID IS HELD UP BY A STRUT SYSTEM SIMILAR TO THAT OF THE HOOD. THE TRUNK LID HOLD OPEN OFTEN QUITS AFTER IT IS FULLY OPEN AND IN THE UPRIGHT POSITION. I FEEL THAT THIS IS DANGEROUS, THERE SHOULD BE AN INVESTIGATION AND A RECALL ON FORD TAURUS TRUNKS. THIS HAS SERIOUS POTENTIAL FOR A CONCUSSION, INTERNAL BLEEDING, SERIOUS INJURY ETC.

Dec 15, 2017

NTSB: 2013 FORD TAURUS SEL: CONSUMER STATED THE IGNITION INADVERTENTLY TURNED OFF. *SS THE CONSUMER STATED WHEN HE LEANED TOWARD THE CENTER DASHBOARD HE INADVERTENTLY BRUSHED AGAINST THE ENGINE START/STOP BUTTON WITH HIS HAND WHICH CAUSED IT TO BE SLIGHTLY DEPRESSED, AND TURNED THE VEHICLE OFF. *JB

Jan 07, 2016

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND NOTICED THAT THE DOOR LATCH CRACKED. ALSO, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 24,000.

Aug 27, 2015

+ 4 more complaints for this component

FUEL SYSTEM, GASOLINE

8 complaints

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V227000 (Fuel System, Gasoline); however, the VIN was included, but the vehicle had already been repaired in 2014. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Oct 25, 2024

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 MPH, there was a fuel odor inside the vehicle while using the heater. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 125,000.

Jan 11, 2023

The contact owns a 2013 Ford Taurus. The contact stated that the check engine warning lights was illuminated. The vehicle was diagnosed but not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

Jul 12, 2021

The contact owns a 2013 Ford Taurus. The contact stated that they attempted to start the vehicle after the vehicle had been parked however, the vehicle failed to start-up. The vehicle revved for 10-15 seconds but failed to start. During the failure, the key ceased in the ignition until the engine stopped revving. The contact was then able to remove the key from the ignition. The contact stated the failure recurred twice. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump failed and needed to be replaced. The contact then had the vehicle towed to the dealer who confirmed the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,251.

Jul 08, 2021

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT FLASHING INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO HER FAILURE. THE CONTACT CALLED KENT PARSONS FORD (1400 SHEPHERDSTOWN RD, MARTINSBURG, WV 25404) WHERE SHE WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE MANUFACTURER THEN REFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000.

Jul 09, 2020

+ 3 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

8 complaints

ENGINE STALLING RUNNING AT 10 MILES A HOUR. IS THERE A RECALL NUMBER 20504?

Apr 10, 2021

THE LOW OIL PRESSURE LIGHT GOES OFF EVERY 5 MINUTES. THE CAR UNEXPECTEDLY TURNS OFF AND WON'T START. IT ACTS LIKE IT IS OUT OF FUEL.

Jul 09, 2019

I WAS WORKING WITH SOMEONE TO GET REIMBURSED FOR THIS. HIS NAME WAS DONTE KIRKSEY. I HAVE ALL EMAILS . I HAD A FAILED PART THAT MADE MY CAR COMPLETEY STOP WHILE I WAS DRIVING. TBEY REALIZED IT WAS FORDS FAULT WAS SUPPOSE TO REIMBURSE US 700. AND STILL HAVENT HEARD BACK

Nov 09, 2018

ENGINE WILL TURN OVER HOWEVER WILL NOT START AS IF IT IS STARVED FOR FUEL OR NO SPARK

Nov 09, 2018

ON (4) OCCASIONS IN THE LAST 2 WEEKS, A WRENCH LIGHT HAS COME ON AND MY TAURUS ENTERED LIMP MODE, CAUSING A RAPID DECELERATION WITH THE INABILITY TO MAINTAIN A SAFE SPEED WITH OTHER TRAFFIC ON THE HIGHWAY. IN ALL BUT ONE OF THESE INSTANCES, I WAS IN A CENTER TRAVEL LANE ON A 4 LANE HIGHWAY WHERE THE FLOW OF TRAFFIC REGULARLY EXCEEDS 65MPH. THE FACT THAT THIS "LIMP" MODE CAN INITIATE AND REDUCE YOUR SPEED AS DRASTICALLY AS IT DOES IS CERTAINLY A SAFETY CONCERN.

Jul 30, 2018

+ 3 more complaints for this component

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

6 complaints

THE 2013 TAURUS HAS RIGHT AT 60,000 MILES ON IT AND IS MAINTAINED REGULARLY AT THE LOCAL DEALERSHIP. I'VE NEVER BEEN NOTIFIED OF THIS RECALL FOR THE STEERING EPAS SYSTEM FAILING, BUT IT HAPPENED LAST WEEK. WITHOUT NOTICE OR WARNING, AS WE BACKED OUT OF THE GARAGE, THE VEHICLE LOST POWER STEERING CAPABILITY AND TURNING IT OFF AND RESTARTING DID NOT FIX THE ISSUE. AS I PULLED BACK IN THE STABILITY CONTROL WARNING LIGHT CAME ON INDICATING FAILURE OF THAT SYSTEM AS WELL.

Sep 28, 2020

STARTED LOSING STEERING CONTROL AT HIGHWAY SPEEDS. TRACTION CONTROL LIGHT CAME ON SO I SLOWED DOWN TO CONTROL VEHICLE. HAD IT TOWED INTO DEALERSHIP. DEALER SAID THE ELECTRONIC CONTROLS TO STEERING WERE LOCKED UP AND HAD TO BE REPLACED ALONG WITH THE PINION AND RACK. DEALER AND FORD CLAIM THERE IS NO RECALL. THE BELOW RECALL INFORMATION FROM THE NHTSA DESCRIBES EXACTLY WHAT WAS WRONG, WAS FIXED BY DEALERSHIP BUT I WAS CHARGED $2,412 TO REPLACE PARTS RATHER THAN DOWNLOAD NEW CODES TO FIX THE ISSUE. SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE AND LINCOLN MKZ HYBRID ELECTRIC VEHICLES, 2011 MERCURY MILAN VEHICLES, 2011-2012 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE AND 2013 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH ANY AVAILABLE ENGINE. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY FORD WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE POWER STEERING CONTROL MODULE (PSCM) FOR DIAGNOSTIC TROUBLE CODES (DTC). IF DEALERS FIND ANY LOSS OF STEERING ASSIST DTCS, THE STEERING GEAR WILL BE REPLACED, FREE OF CHARGE. IF, NO CODES ARE FOUND DURING THE PSCM INSPECTION, THE PSCM SOFTWARE WILL BE UPDATED, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN JULY 20, 2015. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 15S18. NOTIFY OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.

Aug 22, 2019

POWER STEERING

Jun 29, 2019

THE POWER STEERING WENT ON THE CAR. IT IS HARD TO TURN AT SLOW SPEED BUT A LITTLE BETTER AT HIGHER SPEEDS. CALLED FORD AFTER READING ABOUT THE RECALL AND ISSUES OTHERS WITH SIMILAR FORD CARDS HAD. FOR SOME REASON, MY CAR DOESN'T FALL INTO THE SIMILAR RECALL WHICH DOESN'T MAKE SENSE.

May 17, 2019

I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING ASSIT MESSAGE POPPED UP AND THE STEERING GOT A LITTLE DIFFICULT. I PULLED OVER AND TURNED OFF THE CAR. WHEN I TURNED THE CAR BACK ON THE STEERING WAS LIKE NORMAL AGAIN. A LITTLE WHILE LATER ON THE FREEWAY THE POWER STEERING ASSIT MESSAGE POPPED UP AGAIN AND THE STEERING WENT OUT COMPLETELY MAKING STEERING VERY DIFFICULT.

Apr 23, 2018

+ 1 more complaint for this component

VEHICLE SPEED CONTROL

6 complaints

OUR 2013, 6 CYL FORD TAURUS LIMITED AWD HAS BEEN DRIVEN 67,004 FAIRLY TROUBLE-FREE MILES NEEDING ONLY ORDINARY MAINTENANCE. THE ONLY NOTABLE REPAIR WAS THE REPLACEMENT OF A FAILED FUEL PUMP CONTROL MODULE ABOUT SEVEN MONTHS AGO. ON THE EVENING OF JANUARY 20TH, 2019, MY WIFE AND I WERE RETURNING HOME AFTER COMPLETING A 40-MINUTE DRIVE. WE BRIEFLY STOPPED, WAITING FOR OUR GARAGE DOOR TO OPEN COMPLETELY AND PROCEEDED NORMALLY UP OUR DRIVEWAY, WHICH IS ON ABOUT A 10-DEGREE INCLINE. AS WE APPROACHED THE LEVEL FLOOR OF OUR GARAGE, THE MOTOR RAPIDLY REVVED UP, LUNGING THE VEHICLE FORWARD. LUCKILY, THE BRAKES HELD THE CAR BACK, WHILE THE ENGINE RACED LOUDLY AND VERY FAST. THE PROCESS OF THIS SUDDEN AND BRIEFLY CONTINUOUS ACCELERATION HAPPENED WITHOUT ANY PRESSURE ON, OR OBSTRUCTION OF THE GAS PEDAL. THE ENGINE BRIEFLY WENT INTO EVEN A HIGHER AND LOUDER RPM STATE AFTER I QUICKLY SHIFTED THE TRANSMISSION INTO NEUTRAL, WHILE APPLYING STRONG PRESSURE TO THE BRAKE PEDAL. LUCKILY THE CAR WAS STOPPED SAFELY, BUT IT LEFT MY WIFE AND ME QUITE DISTRESSED AND CONCERNED. WE MADE AN APPOINTMENT FOR OUR MECHANIC TO INVESTIGATE THIS MYSTERIOUS ISSUE. IF I WERE TO SPECULATE ON THE CAUSE OF THIS PROBLEM BASED ON MY EXPERIENCE, I WOULD VENTURE A GUESS THAT PERHAPS SOMETHING MAY NOT BE RIGHT WITH THE PROCESS THAT IS DESIGNED TO DETECT AND PREVENT ENGINE STALLING. IT SEEMS TO ME, THAT WHEN OUR CAR COASTED UP TO THE GARAGE AT THE END OF OUR DRIVEWAY, THE ENGINE SLOWED DOWN TO A NEAR STALL AND THEN REVVED UP INTENSELY ON ITS OWN, GIVING ME AND MY WIFE QUITE A SCARE.

Jan 21, 2019

WAS DRIVING MY CAR SEVERAL TIMES ON ROAD AND HIGHWAY WHEN CAR LOOSES POWER WHILE IN MOTION SEVERAL TIMES WITH A WRENCH SHOWN ON DASHBOARD SCREEN

Sep 06, 2017

SUDDEN LOSS OF POWER TO IDLE SPEED WHILE DRIVING. THERE IS NO WARNING AND COULD LEAD TO AN ACCIDENT. THE PROBLEM HAS HAPPEN TWICE IN CITY DRIVING. I BELIEVE THE THROTTLE POSITION SENSOR IS THE PROBLEM.

Aug 25, 2016

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER, HOWEVER, THE CONTACT STATED THAT A CODE READER INDICATED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 01/19/16.*JB UPDATED 02/05/16*LJ *CN

Nov 17, 2015

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AND SHOOK VIOLENTLY AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE RESUMED TO NORMAL FUNCTION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

Oct 26, 2015

+ 1 more complaint for this component

BACK OVER PREVENTION

5 complaints

The contact owns a 2013 Ford Taurus. The contact stated that while shifted into reverse(R), the back over prevention camera image was upside down. The contact stated that the message to contact a dealer was displayed. The contact stated that the failure was intermittent however, recently the camera failed and there was no image displayed. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 99,000.

Jul 07, 2025

The contact owns a 2013 Ford Taurus. The contact stated that while reversing, the rear-view camera image was blurry, distorted, and upside down. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 124,000.

Mar 12, 2025

My rear backup camera in my rearview. Mirror shows the image upside down sometimes I just get a blue screen. This Has started over a year ago.

Mar 18, 2024

The problem is I have a faulty backup camera that shows distorted images, the projection on the screen is upside down, and suddenly goes black, displays a warning message with black screen and a triangle caution symbol with exclamation mark. (However, it does not immediately show that warning message). With this back-up camera not properly working it poses a dangerous risk to others and myself. Luckily, I have not hit anyone yet such as a young child, or any individuals. If this were to happen it could cause serious harm and leave an individual with permeant injuries, or even life threating injuries, or death. Since the camera stopped working, I have come awful close to getting into accidents with other vehicles upon backing out of parking spots, backing into the streets, etc. Since then, I had to also replaced my passenger side mirror that I took off when suddenly the camera stopped working when I was backing out of my garage and the picture from camera immediately went black and I panic and took off my passenger side mirror by hitting the side of my garage door opening. The vehicle has been taken to the dealership, to where they repaired the passenger mirror, and I explained to them about the backup camera. The Ford dealership did their inspection and confirmed that the camera is indeed not working properly, and they advised that I needed a new Camera. However, I was told that the camera is on back order, and they have no idea when it will be available. The first time I noticed that the back-up camera was not working was early August 2022, exact date unknown. Up until this happening, things were fine and never had an issue.

Sep 26, 2022

Crash: 1

8/31/22 Ford announced a rear view camera recall for foggy cloudy images resulting in a lack of functionality due to poor visibility on select vehicles and production years. That recall needs to be expanded significantly. My 2013 Taurus rear view camera has been foggy/cloudy for years making it unusable and unsafe. The Ford dealership is aware of the issue as it does not seem uncommon to the servicemen but is ridiculously expensive to fix therefore rendering the safety mechanism nonfunctional.

Aug 31, 2022

AIR BAGS

5 complaints

The contact owned a 2013 Ford Taurus. The contact stated that while driving approximately 15 MPH making a left turn a vehicle collided with the front passenger side of the vehicle. The steering wheel air bag deployed violently. The contact sustained face and left arm inquiries from the air bag. A police report was filed. The vehicle was towed to a lot where it was determined destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Jun 27, 2023

Crash: 1

Injuries: 1

The contact owned a 2013 Ford Taurus. The contact stated that while stopped at a traffic light, the vehicle was rear-ended by another vehicle and the air bags failed to deploy. The contact sustained injuries to his back and neck and received medical attention. A police report was filed. The insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Feb 17, 2023

Crash: 1

Injuries: 1

I WAS DRIVING MY CAR IN A PARKING LOT & HIT A BARRIER.THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. WHEN I TOOK MY CAR TO FORD MECHANIC THEY STATED THE SENSOR RECORDED MY SPEED @6.2.

Sep 26, 2019

Crash: 1

AIR BAD LIGHT COME ON IN THE DASHER ALL THE TIME

Dec 14, 2018

THERE WAS AN ACCIDENT OUR FORD TAURUS HIT A TREE CAUSING TREE TO COME OUT IF THE GROUND AND AROUND $13,000 WORTH OF DAMAGES AND NO AIRBAG WENT OFF HIT AT 12 FRO T IMPACT. FIGHTING FORD MOTOR TO HAVE THEM TEST THE BLACK BOX FOR INFORMATION AND POSSIBLE DEFECT BEFORE I DRIVE IT AFTER ITS FIXED.

Mar 15, 2016

Crash: 1

EXTERIOR LIGHTING

5 complaints

THE HEADLIGHTS ON THIS VEHICLE PRESENT A HAZARD AS THEY PROVIDE LITTLE TO NO PERIPHERAL LIGHT. THE HEADLIGHTS ON THIS VEHICLE ARE EQUIPPED WITH ONLY ONE BULB PER SIDE WHICH PROVIDES LIGHT STRAIGHT AHEAD BUT VERY LITTLE LIGHT TO THE SIDE. THUS WHEN ONE MAKES A TURN ONTO ANOTHER ROAD ONE CANNOT SEE THE ROAD BEING TURNED ON PRIOR TO THE TURN. I AM PUTTING A DATE IN BELOW ONLY BECAUSE IT IS REQUIRED.

Dec 01, 2019

OUR DEPARTMENT'S FLEET OF 2013 AND 2015 INTERCEPTORS HAVE EXPERIENCED TEPEATED HEADLIGHT FAILURES. NO RECALL FOUND FOR THIS PROBLEM. PROBLEMS BEGAN AS VEHICLES SURPASSED WARRANTY LIMITS. ONE SERVICED AT THE DEALER AND THE WIRE HARNESS HAD BURNED UP AND NEEDED REPLACED, AS WELL AS THE BCM NEEDED REPROGRAMMING. ONE HOUR INTO USE AFTER SERVICE THE SAME HEADLIGHT FAILED AGAIN. EACH 2013 MODEL HAS HAD HEADLIGHTS REPLACED AT LEAST TWICE AND THE 2015'S ARE INCREASING IN FAILURE RATE. THE SERVICE COST WAS OVER $500. THE ESTIMATED REPROGRAMMING COST WAS QUOTED AT $250. THE ABSENCE OF A RECALL WILL RESULT IN RIDICULOUS COST OVERRUNS IN MAINTENANCE BUDGETS.

Feb 08, 2018

RECALL 14R01 CLEARLY STATES THAT IF LENS IS CRACKED, OR IF I OPERATE IN CORROSIVE ENVIRONMENT , OR IF THE CUSTOMER IS CONCERNED THEY WILL REPLACE LENS. WELL, I'M CONCERNED AND FORD IS REFUSING TO REPLACE PART BECAUSE I DON'T LIVE IN CORROSIVE ENVIRONMENT. AGAIN, THERE IS AN OR IF THE CUSTOMER IS CONCERNED CLEARLY STATED IN THE RECALL. WHO WOULD NOT BE CONCERNED IF THESE THINGS ARE CRACKING ANYWHERE. I WANT THE LENS REPLACED AND THEY WON'T DO IT BECAUSE IT IS NOT CRACKED. I JUST WANT THEM TO LIVE UP TO THE CLEARLY STATED OR THAT I AM CONCERNED AND REPLACE THE LENS. THEY ARE REFUSING. I CONTACTED FORD AND MY CASE NUMBER IS CAS-7167349. I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATION TO CONVINCE FORD THAT THEY NEED TO LIVE UP TO THE LANGUAGE OF THE RECALL IN ITS ENTIRETY.

May 13, 2015

THIS IS AN ON GOING ISSUES THE DESIGN OF THE HALOGEN HEADLIGHT LAMP SYSTEM ON THIS CAR DOES NOT GIVE OUT ENOUGH LIGHT. MY LIGHTS ONLY FOCUS IN ONE SPOT WITH LIGHT AND EVERYTHING ELSE IS DARK. IF AIMED CORRECTLY I ONLY HAVE LIGHT MAYBE 15 FEET IN FRONT OF THE CAR AND I CANNOT SEE THE ROAD DIRECTLY IN FRONT OF THE CAR. WHEN IT RAINS I AM BLIND DRIVING BY OTHER CARS LIGHTS. I HAVE TAKEN THIS TO FORD TWICE NOW AND THE KEEP READJUSTING THE LIGHTS TO THROW THE LIGHT OUT IN FRONT OF THE CAR LEAVING ME NOT ABLE TO SEE THE ROAD IN FRONT OF THE CAR. FORD HAS ALSO TOLD ME NOTHING IS WRONG WITH THE LIGHTING. *TR

Feb 02, 2015

HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS ELIMINATES IT. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS. THE SAME THING IS REPORTED BY MANY OWNERS OF THIS VEHICLE. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND ALSO TRIED TO ADJUST THEM BUT THE LOW BEAMS JUST DO NOT HAVE A LIGHT PATTERN THAT ALLOWS THE DRIVER TO SEE AT A SAFE DISTANCE IN FRONT OF THE CAR AT NIGHT. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN STINKS FOR A CAR THAT HAD A MSRP OF $35K. *TR

Jun 05, 2014

STEERING,SUSPENSION

4 complaints

While driving to work in my 2013 Ford Taurus I went to take a left and the power steering was suddenly gone and the steering wheel was hard to turn. I nearly hit another car and had to brake hard to miss it. I parked at work and after work I started the car and it was fine until about a mile before I got home. Then it happened again and I could hear a scraping like sound when I turned. The steering became very jerky and resistant at lower speeds but I never got a warning light or message. I brought the vehicle in to an independent mechanic, where it was discovered that the power steering control module (PSCM) had failed and needed to be replaced as well as the rack and pinion. I looked into recalls for the 2013 steering issue and found one but was told my VIN wasn't included. WHY NOT?? I have seen over 600 complaints in regard to this! When are you going to do something about this? AFTER SOMEONE DIES???? How many complaints need to be made before something gets done????

Aug 11, 2025

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds and turning the steering wheel to the left or the right, the contact heard an abnormal sound. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist had started to fail and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the front suspension was bouncing every time the contact drove or any deformity in the road surface. The contact had taken the vehicle to another independent mechanic who diagnosed the vehicle and determined that the driver’s and passenger’s side shock absorbers needed to be replaced. The vehicle was repaired. The contact reported that the failure had reoccurred. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 126,000.

Jun 04, 2025

VEHICLE KEEPS SLIPPING AND MAKING CLUNKING NOISES WHEN GOING DOWN THE HIGHWAY. I DIDN'T HAVE THIS ISSUE UNTIL A MONTH AGO AND IT SEEMS TO BE GETTING WORSE. THE GUY AT BELLE TIRE SAID THE RACK IS A COMMON ISSUE WITH FORD TAURUS'. TRYING TO KEEP AWAY FROM BUMP AND TURNS BUT I HAVE A LOT WHEN DRIVING IN GRAND RAPIDS. I'VE ALMOST HIT CARS BECAUSE IT RANDOMLY PULLS ME IN ONE DIRECTION. VEHICLE IS ONLY MOVING WHEN IT HAPPENS AND HAPPENS BOTH ON THE HIGHWAY AND WHEN I'M GOING IN REVERSE WITH THE WHEEL TURNED ALL THE WAY IN ONE DIRECTION.

Jan 29, 2020

I OWN A 2013 FORD TAURUS LIMITED. I KEEP MY VEHICLE WELL MAINTAINED BY MYSELF OR THE MECHANIC. I HAVE HAS CLUNKING SOUNDS COMING FROM THE PASSENGER SIDE FRONT END. MY MECHANIC REPLACED BOTH FRONT STRUTS AND BOTH SWAY BAR LINKS. THE NOISE HAD STOPPED FOR APPROX: A WEEK. NOISE CAME BACK MECHANIC CHANGED STRUT SAYING BAD STRUT. AGAIN HAVE SAME PROBLEM. DETAILS OF BAD CLUNKING NOISE.......NOISE SEEMS TO BE FRONT LEFT SIDE, I AND BE PARKED AND MOVE STEERING WHEEL 1/4 TURN LEFT AND RIGHT AND HEAR NOISE. IT SEEMS TO EFFECT STEERING AT LOW SPEEDS TURNING. I TRAVEL 500 MILE A WEEK FOR WORK 98% HIGHWAYS. I HAVE READ COUNTLESS COMPLAINTS AND NO ONE HAS A SOLUTION. FROM OTHERS REPLACING STEERING MODULES, STEERING UNIT $2000, STRUT REPLACEMENTS. CONTROL ARMS, WHEEL BEARING??????? NEED ASSISTANCE I OWE MORE ON MY CAR THAN ITS WORTH AND CANT AFFORD TO KEEP PAYING FOR A PROBLEM THAT HAS NOT BEEN DETERMINED BY FORD OR ANYONE ELSE. I HOPE ACCIDENTS DO NOT NEED TO HAPPEN BEFORE THIS ISSUE IS TAKEN SERIOUSLY.

Apr 23, 2019

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

I have a check engine light on my dash. I have several codes. I have problems with the car like the fuel pump, catalytic converter not functioning efficiently, steering, etc. I know Ford has problems with its cars.

Jan 13, 2024

On 7/31/2022, and also about a month ago, my 2013 Ford Taurus Limited stalled out while driving and the wrench light came on. The car limped along until I could pull it over, but this could have been serious as I was on the highway doing 65mph just 2 minutes prior to it. It stalled coming up the upramp here in Phoenix. I got it into the parking lot, and gave it gas and nothing at all, the engine just sputtered as the wrench light was on. I turned it off for 2 minutes, and restarted and able to get home 4 minutes away. This is the 2nd time this has now happened, and this is a huge safety concern. Ford Taurus had recalls on the Powertrain Control Module for other years of the Taurus, but I do not want to pay for this fix as this is a Ford safety issue for my model year 2013. I could have caused an accident on the highway if this stalled like this. Who do I contact to get this looked at. I can almost guarantee it is the powertrain control module as I see it online recalled and exact same issues. This car onl has 70k miles on it and in great condition, serviced all the time. Please let me know whom I may contact to resolve this safety issue? Should I call my local Ford dealership, but I think they charge $200 for scan of the car. Thank yo for your time. Brian Maltese 480-577-1456

Jul 31, 2022

VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMORY CODES IN THE COMPUTER SYSTEM. IT WAS DRIVEN 50 MILES WITH NO OTHER PROBLEM OCCURRING DURING THE TEST DRIVES. THERE ARE NO RECALLS ON THIS VEHICLE FOR THIS VERY DANGEROUS CONDITION EVEN THOUGH THERE ARE MANY DOCUMENTED CASES OF THE EXACT SAME PROBLEM.

Sep 10, 2018

WHILE DRIVING TO A DR APPTOINTMENT I WAS ON THE FREEWAY AT ABOUT 70 MPH WHEN THE CAR STALLED, I LOST ACCELERATION AND A WRENCH LIGHT CAME APPEARED. FORTUNATELY I WAS NEAR AN EXIT WHERE I WAS ABLE TO GET OFF THE FREEWAY, AND FIND A GAS STATION, AS I IDLED INTO THE GAS STATION AT ABOUT 2-3 MPH. I SHUT THE CAR OFF AND RESTARTED IT, AND OPERATION RETURNED TO NORMAL FOR ABOUT A WEEK. THEN TODAY, AS I WAS DRIVING MY KIDS TO SCHOOL AND WAS IN THE TURNING LANE TO ENTER THE FREEWAY IT DID THE SAME THING, NOT ONCE BUT TWICE IN A SPAN OF 15 MILES. AGAIN FORTUNATELY I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND RESTART THE VEHICLE. OUT OF FEAR I TOOK ALL BACK ROADS HOME INCASE IT HAPPENED AGAIN, WHICH IT DID. I FOUND A RECALL FOR THIS MAKE AND MODEL OF VEHICLE SAYING THERE IS A FAULT WITH THE FUEL DELIVERY SYSTEM THAT SEEMS TO FIT THE BILL, EXCEPT THE MOTOR IN MY TAURUS IS NOT THE SAME ONE LISTED ON THE RECALL. REGARDLESS, THIS IS A MAJOR SAFETY ISSUE THAT HAS PUT MYSELF AND MY CHILDREN IN HARMS WAY 3 TIMES IN ONE WEEK, AND NEEDS TO BE ADDRESSED. I SPEND AN GOOD AMOUNT OF MONEY TO DRIVE A VEHICLE THAT I FEEL IS SAFE AND RELIABLE, AND I FEEL NEITHER AT THIS POINT FOR A VEHICLE THAT IS BUT 4 YEARS OLD.

Jun 01, 2017

POWER TRAIN,ENGINE

4 complaints

2 different PTU's have burned up, waterpump blew up

Sep 09, 2023

VEHICLE LOSES POWER SUDDENLY AND WITHOUT WARNING.

Jul 29, 2019

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE POWER TRAIN FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE CONTACT CALLED AUTONATION FORD FORT LAUDERDALE LOCATED AT 1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WHERE THE DEALER STATED THAT THERE WOULD BE A FEE FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT PART OF THE RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 85,963.

Sep 06, 2017

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. UPON MAKING A LEFT OR RIGHT TURN, THE VEHICLE SPUTTERED AND ATTEMPTED TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE THROTTLE BODY, BUT THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 7/29/15*CN UPDATED 10/05/2017*CN

Apr 09, 2015

SERVICE BRAKES

4 complaints

WAS INVOLVED IN A ACCIDENT ANTI LOCK BRAKES DID NOT ENGAGE PRIOR TO ACCIDENT AS THE TIRES LOCKED UP WHEN PRESSING ON THE BRAKES RESULTING IN THE ACCIDENT . THE ACCIDENT HAPPENED ON A INTERSTATE HIGHWAY WHILE IN MOTION

Feb 14, 2021

Crash: 1

Injuries: 1

REAR AXLE BRAKES FAILED AFTER 39000 MILES. NOISE AT LIGHT BRAKING IN FORWARD AND/OR REVERSE. PADS ARE NOT SIGNIFICANTLY WORN. ROTORS VISIBLY MARKED AND ROUGH. AFTER TRIPT OF ~50 MILES DISTINCT BRAKE SMELL AND ROTORS ARE VERY HOT. NEED TO REPLACE (NO WARRANTY AT THIS MILEAGE) AS THIS WILL EVENTUALLY DEVELOP INTOA MAJOR BRAKE FAILURE WITH SAFETY IMPLICATIONS.

Apr 20, 2017

REAR BRAKE SYSTEM. (ENTIRE REAR BRAKE SYSTEM REPLACED 4 TIMES IN LESS THAN 2 YEARS). 2013 FORD TAURUS WAS PURCHASED IN MAY 2013. MAY 2015 ENTIRE REAR BRAKE SYSTEM (CALIPERS, ROTORS, BRAKE PADS, ETC) NEEDED TO BE REPLACED IN MAY 2015. IN OCTOBER 2015, ENTIRE REAR BRAKE SYSTEM AGAIN HAD TO BE REPLACED FOR THE SECOND TIME. NOVEMBER 2015, THE ROTORS WERE CUT. JUNE 2016, ENTIRE REAR BRAKE SYSTEM REPLACED FOR THE THIRD TIME. APRIL 20, 2017, CAR IS CURRENTLY AT A FORD SERVICE CENTER BECAUSE ENTIRE REAR BRAKE SYSTEM NEEDS TO BE REPLACED FOR THE FOURTH TIME IN LESS THAN 2 YEARS. I ASKED FOR THE WARRANTY TO BE EXTENDED BUT WAS TOLD BY FORD'S CUSTOMER CARE TODAY THAT FORD "GRACIOUSLY" EXTENDED THE INITIAL WARRANTY TO 77,000 MILES AND CAN DO NOTHING FURTHER FOR ME WITH REGARD TO THIS MATTER.

Apr 20, 2017

THE REAR DRIVER SIDE BRAKES HAVE BEEN ACTING UP AND WILL MAKE A LOUD CLUNK WHEN YOU GO TO STOP, THE TIRE AND BRAKES SMELL HOT, TOOK IT TO A MECHANIC ON SUNDAY SAID A CALIBER WAS RUSTED AND IT SHOULD BE UNDER WARRANTY CALLED DEALERSHIP TOOK IT IN TO LIBERTY FORD IN BRUNSWICK OHIO. THEY SAID IT WAS THE BRAKE PAD AND ROTOR DUE TO THE WEATHER WE HAVE IN OHIO THAT IT WAS RUSTED AND WOULD NEED TO BE REPLACED AT 360. 00 FOR THE 2 PARTS PLUS LABOR, REALLY A 2013 YEAR CAR WITH UNDER 25,000 MILES ON IT. *TR

Apr 09, 2014

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

4 complaints

MY ENGINE LIGHT IS CAME ON. AT FIRST IT WAS READING THAT MY FUEL PUMP WAS GOING BAD. I'VE RECENTLY REPLACED MY FUEL PUMP AND NOW MY ENGINE LIGHT IS BACK ON AND ITS READING TWO DIFFERENT CODES. ONE IS A LEAK WITH MY GAS CAP. THE OTHER ONE IS ELETRICAL. MY CAR HAS CUT OFF ME AS IF I'VE RAN OUT OF GAS AND I WASN'T REALLY OUT OF GAS. WHEN I HAVE SOMEONE COME AND BRING ME GAS IN A GAS CAN, WHILE POURING THE GAS IN ITS LEAKING RIGHT OUT AS IF MY THING ISNT CONNECTED OR I HAD A LINE THATS CUT. MY GAS METER ISNT WORKING PROPERLU EITHER AND WHEN I PUT MY CAR IN REVERSE ALL OF MY LIGHTS TURN ON AND WHEN I PUT IT IN DRIVE THEY CUT OFF. MY STEREO FREEZES AND CUTS ON AND OFF.

Nov 18, 2020

I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENSION THAT SEEM TO BE APART OF THE RECALLS FOR THIS YEAR. I'M HOPING I CAN FIND OUT IF MY VEHICLE IS APART OF THESE RECALLS AND THAT IT CAN BE REPAIRED BECAUSE IT IS NOT SAFE. THE AC AND HEAT ALSO HAVE MAJOR ISSUES THAT NOBODY CAN SEEM TO FIX I BELIEVE IT'S AN ELECTRICAL ISSUE.

Apr 07, 2019

THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!

Sep 17, 2018

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE; HOWEVER, THE PURGE VALVE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE FAILED TO START A SECOND TIME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, AND THE "CHECK FUEL PUMP MODULE CIRCUIT" CODE APPEARED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

Apr 12, 2017

ENGINE AND ENGINE COOLING

3 complaints

The contact owns a 2013 Ford Taurus. The contact stated that while the vehicle was parked, he observed condensation underneath the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

May 23, 2024

The contact owns a 2013 Ford Taurus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure immediately reoccurred. The vehicle was returned to the dealer who determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 77,880.

Jan 12, 2024

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED COOLANT LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COOLANT WAS LEAKING FROM THE FREEZE PLUG AND WATER PUMP, AND BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Sep 03, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

3 complaints

WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT START.

Oct 29, 2019

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *TT

Jan 05, 2018

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE MAINTENANCE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND THE RPMS DECELERATED INDEPENDENTLY. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND SOMETIMES RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE; HOWEVER, THE FAILURE RECURRED MINUTES LATER. THE VEHICLE WAS TAKEN TO LAUREL FORD LINCOLN (2018 MS-15, LAUREL, MS 39440 (601) 649-4511) WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL MODULE NEEDED TO BE REPAIRED. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,679.

Aug 07, 2017

SEAT BELTS

3 complaints

TL* THE CONTACT DRIVES A 2013 FORD TAURUS POLICE INTERCEPTOR. THE CONTACT STATED THAT THE SEAT BELT STEEL CABLE SNAPPED IN HALF WHEN THE OFFICER TRIED TO SECURE HIMSELF IN THE VEHICLE BEFORE DRIVING. THE CABLE FLEW UP AFTER BEING SNAPPED IN FROM THE BASE OF THE ATTACHMENT TO THE VEHICLE'S FLOOR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 153,670.

Dec 20, 2018

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR ILLUMINATED ON A DAILY BASIS EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT VIN IS INVALID UPDATED 7/19/18*JB

Sep 21, 2017

THE DRIVERS SIDE SEAT BELT HAS SPOOLED ALL THE WAY OUT AND WILL NOT RETRACT ON 2013 FORD TAURUS. NEW PARTS ON THE WAY, BUT SHOULDN'T THE SEAT BELT ASSEMBLY LAST MORE THAN 4-5 YEARS?..UPDATED 01/04/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/10/2017*JS

Dec 22, 2016

VISIBILITY/WIPER

3 complaints

SUNROOF RANDOMLY EXPLODED

Jan 12, 2018

DRIVER SIDE DOOR MIRROR APPEARS TO BE FADING IN COLOR, POSSIBLY LOSING POLARIZATION, SEEMS LIKE THAT PART OF THE MIRROR IS DEFECTIVE, IT GETS EXTREMELY HOT, TURNING BROWN AND CAN BE A DRIVING HAZARD IF THE ISSUE IS NOT CORRECTED.

May 25, 2016

MY WIFE AND I WERE TRAVELING ON US 35 NORTH OUT OF DALLAS, WHEN WE HEARD A LOUD BANG AS IF SOMETHING HIT THE WINDSHIELD. WE BOTH LOOKED UP, BUT THERE WAS NO MARK ON THE WINDSHIELD. LOOKED IN THE REAR VIEW MIRROR AND SAW THAT THE REAR WINDOW WAS SHATTERED. STOPPED AT A FORD DEALER IN DALLAS AND HE SAID IT HAD TO BE HIT BY A ROCK OR BULLET, BUT COULD NOT FIND EITHER. CONTACTED MY INSURANCE, WHO CONTACTED SAFELITE TO REPLACE THE WINDOW, BUT THEY DID NOT HAVE A REPLACEMENT IN DALLAS, WHICH I UNDERSTAND IS ONE OF THEIR DISTRIBUTION CENTERS, DEALER SECURED WINDOW WITH CRASH WRAP FOR ME AND I DROVE ON TO ALBUQ, WHERE SAFELITE REPLACED MY WINDOW. THEY ALSO COULD NOT FIND WHERE IT HAD BEEN HIT BY A ROCK OR BULLET. DROVE BACK TO HOUSTON AND CONTACTED THE SELLING DEALER, AND ALSO FORD'S CUSTOMER RELATIONSHIP CENTER. AS OF THIS DATE, 11/24/2012, THEY EITHER DON'T HAVE AN ANSWER OR HAVEN'T RETURNED MY CALLS. ON THE 2ND CALL TO FORD, THE GENTLEMAN DID TELL ME THE REGIONAL REPRESENTATIVE OF FORD SAID IT WAS NOT COVERED, BUT NO ONE HAS BOTHERED TO CONTACT ME. *TR

Nov 25, 2012

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

In March of 2025 my vehicles driver assist lights started blinking coming out of my apt complex and within 15 seconds I couldn't even turn the wheels at all. Ive had several mechanics run their computer to diagnose the issue and was told that this make model and year has a recall for loss of steering which is an electrical issue. I called Ford themselves and they refused to even look at my car. I cannot find a mechanic who will even repair this electrical issue. Car is in perfect condition. Just replaced all 4 tires in January 2025 and oil change.

Sep 19, 2025

Power steering died out and is not working

May 04, 2024

STEERING,POWER TRAIN

2 complaints

Just recently, my power steering started to fail when it’s in ‘S’ gear (I just started using it a few weeks ago). The steering wheel gets catchy and can be difficult to control, especially going around corners. It’s intermittent and it didn’t start until I started to use the ‘S’ gear. I had the power steering checked by a mechanic and they said it’s functioning properly. I do believe my car should be included in this recall before the steering goes out and something catastrophic happens. By the way, now that I’ve stopped using the ‘S’ gear, the glitchy steering issue has subsided.

Aug 01, 2025

POWER STEERING IN MY VEHICLE WENT OUT IN MY VEHICLE WHILE DRIVING ON THE FREEWAY. I DID A BUNCH OF RESEARCH ON 2013 FORD TAURUS AND DISCOVERED THERE WAS A RECALL ISSUED BY THE MANUFACTURER TUER BUT MY VIN WAS NOT COVERED. I READ IN SEVERAL FORUMS THAT THIS IS HAPPENING TO HUNDREDS OF OTHER WITH THE SAME MAKE AND MODEL, ALL TYPICALLY HAPPENING IN THE 80K -100K MILEAGE. SEVERAL ATTEMPTS WERE MADE BY MYSELF AND THE DEALER TO DOING THE REPAIR TO GET ASSISTANCE AND I WAS JUST GIVEN THE RUN AROUND OVER AND OVER, EVERY PERSON I SPOKE TO HAD A DIFFERENT ANSWER OR INFORMATION. THE DEALER NEVER RECEIVED A RESPONSE FROM THE MANUFACTURER, SO I PAID THE $3100 IN FULL. I CONFIRMED WITH THE DEALER THIS WAS THE EXACT PART THAT NEEDED TO BE REPLACED IN RECALL 15V340000 THAT MY VEHICLE WAS NOT COVERED UNDER. I STRONGLY BELIEVE THEY MISSED A LARGE SECTION OF VIN'S THAT WERE AFFECTED AND WE ARE HAVING TO PAY TO REPLACE THE PARTS OR OUR VEHICLES ARE JUST LEFT UN ABLE TO DRIVE.

Feb 05, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

The AC/Heat will shut off randomly and not turn back on. I’ve had my car into the shop many times and the issue still is not fixed. I’ve talked to many people with the same car as me and they all have stated that they have the same issues.

Jun 19, 2024

I NOTICED ON THE FORD PASS APP THAT THERE WAS A WARRANTY EXTENSION FOR THE APIM ON THE SYNC SYSTEM. THEY (FORD) EXPLAINED TO ME THAT THE NOTIFICATION WAS SENT TO A PREVIOUS OWNER AND NOT ME (I HAVE OWNED THE CAR SINCE 2016). THEY NOW SAY THIS EXTENSION IS EXPIRED AND THE COST WOULD HAVE TO BE MY RESPONSIBILITY.

Feb 01, 2021

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

There is a defeat in my Ford catalytic converter. I would like I sent the part to the NHTSA.DOT.GOV for research. I am attaching pictures of the defective product.

Jan 31, 2024

MY FIRST PROBLEM WAS THE FUEL PUMP. THE SECOND WAS THE POWER STEERING. NOW I AM HAVING AN ENGINE PROBLEM THAT I AM WAITING ON A MECHANIC TO CHECK.

Nov 09, 2018

ENGINE AND ENGINE COOLING,ENGINE

2 complaints

The contact owns a 2013 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle shutoff without warning. The vehicle was towed to an independent mechanic and was informed that water was leaking, the water pump had failed, and the timing chain was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Jan 22, 2024

The contact's daughter owns a 2013 Ford Taurus. The contact stated while driving approximately 55 MPH, the vehicle stalled. The vehicle was not able to be restarted and veered to the side of the road. The vehicle was towed to an independent mechanic where the contact was informed that the engine and valves needed to be replaced. The contact stated that the cause of the failure was due to the water pump not operating as needed, and that antifreeze had intruded into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.

Apr 12, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.

Dec 25, 2022

Crash: 1

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND NEW FROM THE DEALER AND OCCURS REGARDLESS OF SPEED SETTING, I.E.: SAME ISSUE IF CRUISE IS SET AT 45 MPH, 55 MPH, 65 MPH, ETC. AFTER BECOMING CONCERNED THAT THE VEHICLE MAY IN FACT BE TRAVELING FASTER THAN THE DIGITAL CRUISE CONTROL SETTING WAS STATING, I TOOK THE VEHICLE BACK TO DEALER. THEY WERE UNABLE FIX THE ISSUE WITH EXACT EXPLANATION ON MY REPAIR ORDER READING: "CLIENT STATES WHEN CRUISE SET THE SPEEDOMETER ALWAYS 3-4 MILES HIGHER. NWP CONTACT FORD ADVISED TO DRIVE 2013 AND 2014 MODELS TO VERIFY CONCERN. BOTH MODELS SAME SYMPTOM. ALL OK AT THIS TIME."

Sep 05, 2013

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.

Jul 16, 2022

VEHICLE IN MOTION ON EXPRESSWAY FAILS TO ACCELERATE/LOSS OF POWER ON ACCELERATION VEHICLE TIME OF FAILURE 73,000 MILES NO IN DASH LIGHTS OR CODES. DANGEROUS AND CAN POSE EXTREME RISK OF VEHICLE CRASH. TOOK TO FORD DEALER THEY INFORMED TO JUST GET RID OF IT. JUST PURCHASED VEHICLE LESS THAN SIX MONTHS AGO.

Jan 29, 2020

STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I I PURCHASED THIS 2013 FORD TAURUS SHO AWD TWIN TURBO ABOUT 3 YRS AGO USED FROM THE FIRST OWNER SO I'M THE SECOND OWNER. THE CAR WAS IN PERFECT CONDITION. NO ACCIDENTS SUPER CLEAN TOTALLY LOADED EXCEPT NO NAV AND SCREEN CONTROLS FOR ALL THE OTHER CELL PHONE APPS AND I EVEN WENT FOR UPGRADE FROM SYNC 2 MY TOUCH W/NO NAV TO THE NEWEST SYNC 3 3.5 FROM A 2018 VEHICLE CHANGED EVERYTHING IT WORKS GREAT. I CAN TELL THE CAR WAS TAKEN CARE OF BY HIM HE PUT VERY NICE TSW WHEELS AND VERY EXPENSIVE CONTINENTAL CONTITRACK TIRES THAT ARE ABUT 300.00 A PIECE WEATHERTECH RAIN GUARDS MATS FRONT AND REAR AS WELL AS THE TRUNK.IT WAS SUCH A BEATIFUL CAR. I BOUGHT IT IN THE SUMMER,WHEN WINTER CAME ALL THE PROBLEMS STARTED FRONT SUSPENSION CREAKING STRUTS NO MORE BACK UP CAMERA WORKING BUT FUZZY AND UPSIDE DOWN.AND TO REPLACE IT 300.00 NOW AND THIS IS THE KICK IN THE ASS MY WIFE WAS DRIVING WITH MY 2 NEWBORN TWIN GRAND DAUGHTERS MY 6 YR OLD NIECE AS WELL AS MY 88 YR OLD MOTHER JUST EXITING OFF A JUG HANDLE THATS HOW YOU MAKE A LEFT TURN IN THE STATE OF NJ,AND IT'S A CIRCLE WELL SHE STRAIGHT INTO THE DIVIDER BLOWING OUT BOTH FRONT TIRES AND CRACKING THE LEFT FRONT RIM AND BENDING THE RIGHT ONE. LOWER FRONT BUMPER VALANCE AS WELL AS DAMAGE TO THE UNDER CARRIAGE .I THANK GOD THAT MY FAMILY WASN'T KILLED.I'M FURIOUS AND I MAY BE TAKING LEGAL ACTION HOLDING FORD PERSONALLY LIABLE THE RECALL WITH THE STEERING NEEDS T BE TAKEN CARE OF BY FORD ALWAYS ON ITS NOT DRIVABLE AND UNSAFE

Sep 02, 2020

Crash: 1

Injuries: 5

THE STEERING WHEEL STARTED GETTING LOOSE STARTING ABOUT 3 MONTHS AGO. THEN THE AIR BAG LIGHT STARTED COMING ON AND NOT GOING OFF. I SAW THE RECALL ON OTHER FORD MODELS FOR THE STEERING WHEEL AND THOUGHT THIS MIGHT BE THE SAME SCENARIO. I TRIED TO CONTACT FORD TWICE AND BOTH TIMES WAS INTERRUPTED BY THE AUTOMATED REQUEST TO TAKE A SURVEY. I DON'T KNOW IF THE STEERING WHEEL HAS EVER BEEN REMOVED, BUT I DO KNOW THAT THE DRIVERS AIRBAG WAS REPLACED AT SOME TIME.

Apr 25, 2018

AIR BAGS,SEAT BELTS

2 complaints

AIRBAG LIGHT STAYS ON. *TR

May 15, 2020

AIRBAG EXPLODED INJURY IN MY FACE

Apr 09, 2019

Crash: 1

Injuries: 1

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

TAKATA RECALLI AM THE OWNER OF A 2013 FORD TAURUS THAT I BOUGHT IN 2016. IT WAS A 1 OWNER NO ACCIDENTS AND 36000 MILES ON IT. I WAS NEVER INFORMED OF ANY RECALLS BY FORD OR THE DEALERSHIP. YOUR WEBSITE SAYS IT WAS FIXED SO I CANNOT SEE WHAT RECALL OUT OF THE EIGHT IT HAS. I WAS DRIVING TO WORK ONE MORNING DOING MAYBE 15MPH AROUND A RIGHT HAND TURN, WHEN MY PASSENGER SIDE TIRE ALMOST FELL OFF FROM BEING DISCONNECTED AT THE HALF SHAFT AND LINK SHAFT. MY TRACTION STABILITY LIGHT CAME ON AND I LOST CALL CONTROL OF THE VEHICLE. I ENDED UP HITTING A TRAFFIC LIGHT. I HAD MINIMAL COSMETIC DAMAGE TO THE VEHICLE. BUT DUE TO ALL OF THE POWERTRAIN WORK NEEDING TO BE DONE FROM THIS THE BILL WAS OVER 5000$. I HAD TO CLAIM IT ON INSURANCE AND NOW I'VE BEEN PAYING 5000$ A YEAR OR INSURANCE ON A CAR WORTH MAYBE 8000. I DID NOT KNOW ABOUT THESE RECALLS UNTIL RECENTLY AND I AM UPSET I WAS NEVER NOTIFIED BECAUSE IF I WAS DOING THE SPEED LIMIT AT 55. I WOULD BE DEAD. THIS IS A HIDE SAFETY CONCERN OF MINE. I STILL HAVE THE REPAIR BILLS AND FOR HITTING A STOPLIGHT AT ROUGHLY 5MPH COULD NOT HAVE CAUSE THAT MUCH DAMAGE.

Jun 24, 2019

Crash: 1

TAKATA RECALLS. WHILE DRIVING SOMETIMES THE STEERING STIFFEN UP MAKING THE CAR HARD TO CONTROL WHILE DRIVING AND PARKING THEN VEHICLE ,THEN THE RACK AND PINON WENT OUT, MAKING LOUD NOISES . MAKING THE VEHICLE IMPOSSIBLE TO DRIVE. THERE IS ALSO AN ISSUE WITH TRANSFER CASE TO THE AWD THE SEALS ARE EASILY BREAKING MAKING THE TRANSMISSION FLUID LEAKING EVERYWHERE.

Mar 06, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE LICENSE PLATE BULBS WERE NOT WORKING. THE CONTACT REPLACED THE BULBS TO PASS THE INSPECTION; HOWEVER, THE BULBS HAD AN INTERNAL SHORT AND THE VEHICLE FAILED THE INSPECTION AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN NUMBER: 14S08 REGARDING THE LICENSE PLATE LAMP ASSEMBLY REPLACEMENT (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC APPOINTMENT WAS MADE WITH PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724) 658-3521) FOR DECEMBER 12, 2018. IN ADDITION, THE TOUCH SCREEN BUTTONS FAILED TO FUNCTION, INCLUDING THE CONTROLS FOR THE AIR CONDITIONER AND HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Dec 03, 2018

HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK. *TR

Feb 11, 2014

Fire: 1

STEERING,TRACTION CONTROL SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT "ADVANCED TRACK SYSTEM OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIVING ROUGHLY AS THE "NO POWER STEERING" WARNING INDICATOR FLASHED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED, BUT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000), BUT THE DIAGNOSIS RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jun 26, 2018

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Jun 22, 2018

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

WHILE DRIVING 75 MPH ON AN INTERSTATE, I LOST THE POWER STEERING AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD, A RED WARNING MESSAGE TO SERVICE POWER STEERING NOW CAME ON, AT THE SAME TIME TURN SIGNAL WOULD NOT WORK AND TRACTION CONTROL WARNING LIGHT CAME. SINCE IT WAS THE WEEKEND AND I WAS DRIVING HOME FOR CHRISTMAS I STILL DROVE THE CAR HOME. I NOW HAVE THE CAR AT DEALERSHIP, AND BEING TOLD NO RECALL ON THIS CAR. BUT THERE IS A RECALL ON OTHERS FOR SAME ISSUE. I DON'T HAVE THE COST YET BUT TRIED TO CALL FORD CUSTOMER SERVICE AND THEY ARE CLOSE FOR THE HOLIDAY. WAIT TO SEE WHAT'S NEXT. MILEAGE ON THE CAR WAS 60,070. *TR

Dec 26, 2016

POWER STEERING FAILED AND CAUSED VEHICLE TO BE VERY DIFFICULT TO CONTINUE PROPERLY AROUND A BEND IN THE ROAD. SIMULTANEOUS WITH THIS FAILURE, THE TRACTION CONTROL SYSTEM SENT UP AN ALARM AND THE TURN SIGNALS STOP WORKING AND THE LEVER HAS TO BE HELD IN PLACE TO MAKE THE INDICATORS WORK.

Aug 22, 2016

VEHICLE SPEED CONTROL,ENGINE

2 complaints

I HAVE A 2013 FORD TAURUS LIMITED EDITION.MY CAR STARTED HAVING PROBLEMS.I WAS AT A STOP STARTED TO MOVE WHEN THE LIGHT TURNED GREEN.THE WRENCH LIGHT CAME ON .I HAD NO GAS PEDAL.CAR WAS SHACKING VERY BAD.I COASTED TO THE SIDE OF THE ROAD TURNED ENGINE OFF.I RESTARTED MY CAR AND IT SEEMED FINE.THIS HAS HAPPENED SEVERAL TIMES.I TOOK MY CAR TO COMMERCIAL FORD IN ARANSAS PASS TX.THEY THOUGHT IT WAS THROTTLE BODY SPEED SENSOR BUT THEY DIDN'T KNOW AT THAT TIME.TOOK MY CAR HOME IT CONTINUED TO HAVE PROBLEMS AND FINALLY SET A CODE.THEY WERE RIGHT.THEY WANT 800.00 DOLLARS TO REPAIR MY CAR.THE PROBLEM IS THE PART IS ON BACK ORDER.AS OF TODAY THERE ARE 1562 ON BACK ORDER.THIS IS GOING TO TAKE ALONG TIME THAT I WILL BE WITHOUT A VEHICLE.I HAVE RESEARCHED ONLINE THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM.THIS IS A DANGEROUS AND UNSAFE PROBLEM.I DON'T UNDERSTAND WHY FORD DOESN'T RECALL THESE CARS BEFORE SOMEONE GETS HURT.PLEASE INVESTIGATE AND GET FORD TO FIX MY CAR AND THE 1562 OTHER CARS THAT ARE HAVING THIS SAME ISSUE.

Mar 18, 2016

UPON ACCELERATING AFTER GREEN LIGHT CAR SURGED AND STARTED TO SHAKE WITH NO POWER CONTROL, HAD TO MANEUVER ACROSS 2 LANES OF TRAFFIC TO SIDE OF THE ROAD WITH NO POWER ALMOST GETTING HIT, AFTER REMOVING IGNITION KEY AND WAITING SEVERAL MOMENTS CAR STARTED AND WAS FINE. THE PROBLEM INTERMITTENTLY PERSIST ALWAYS DURING ACCELERATION AFTER A STOP. VERY DANGEROUS BEING STUCK IN THE INTERSECTIONS!! *TR

Mar 30, 2015

SUSPENSION,WHEELS

2 complaints

PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS. *TR

Aug 24, 2014

WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL. *TR

Apr 05, 2014

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

The backup camera has failed. Sometimes it works, sometimes it does not. I have seen other reports on NHTSA here specifying the same problem. Visibility in this car is poor and is augmented by the backup camera. Car serviced by ford dealerships only. If left unrepaired, other drivers of this make and model 2013-2019 Taurus have an increased susceptibility to collisions.

Nov 12, 2025

VISIBILITY/WIPER,BACK OVER PREVENTION

1 complaint

The reverse camera is integrated into the rear view mirror of my ‘13 POLICE INTERCEPTOR SEDAN and the camera has lighted up blue and then disappears leaving a dark tint to my rear view mirror when I’m in reverse making it ineligible to use either features to ensure backing up.

Nov 03, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

No heat gauge, oil pressure gauge on vehicle. Blend door issue, one side blows hot, other cold. Radio not working. Weird noise in dash by ignition. Ignition sticks when trying to start car, keeps turning over. Dimmer switch doesn't work. Car can be tracked by unknown people, without permission.

Oct 26, 2025

LATCHES/LOCKS/LINKAGES

1 complaint

The contact rented a 2013 Ford Taurus. The contact stated that the driver's side door failed to close as needed. There were no warning lights illuminated. The contact called the rental company regarding the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 225,000.

Jul 11, 2025

STEERING,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2013 Ford Taurus. The contact stated that while driving at various speeds, there was white-colored smoke coming from the engine compartment. The contact replenished the coolant fluid soon after noticing the smoke. The following day, the contact stated that while driving at various speeds, the steering wheel became firm, and excessive force was needed to turn the steering wheel. The “Power Steering Assist” message was displayed on the instrument panel. Two unknown dealers were notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering); and linked the failure to the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 139,000.

Nov 18, 2024

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

My back up camera is not working for many year even when I got repaired.

Nov 17, 2024

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Back up camera It’ll work when you start to back up and then all of a sudden it just stops working it’s been doing this often for about month.

Sep 01, 2024

STEERING,TIRES

1 complaint

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, there was significant play and vibration in the steering wheel, and the vehicle was pulling to one side. The contact stated that the traction control warning light illuminated when the steering wheel was completely steered to the right or to the left. The contact also stated that The TPMS warning light remained illuminated even though the tires were fully inflated. Additionally, the contact stated that there was an abnormal clicking sound coming from the rear end of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear had failed. The mechanic determined that both the steering gear and the ball joint needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

Apr 19, 2024

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I’m not having any success with my local Ford Dealership or with Ford Customer Service getting my car covered under the Customer Satisfaction Program. I have fuel system issues, I need to replace both cats and 2 bad sensors, halfshaft, fuel system, and braking issues. The dealership said to contact Ford and Ford says it’s the dealership’s problem. If they don’t fix it, I’m done with Ford. If they can’t stand behind their products and their dealerships won’t help the customers, then my loyalty is done. I’ve already had to replace a poorly designed PTU at my expense and now this, buyer beware on Interceptors. Let’s hope I don’t have any other issues. No one seems to be willing to help and I’m beyond frustrated with this experience.

Jan 15, 2024

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a U turn and return the car to AutoNation Ford for service. As things stand now, my car is still AutoNation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus Police Interceptor, issues such as: Rough Steering, Bad Ignition Switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.

Jan 14, 2024

SEAT BELTS,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

Please allow submission of additional information regarding issues with my 2013 Ford Taurus Police Interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at AutoNation Ford Service Center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. Issues such as: exhaust system, fuel system, the driver exterior door handle is loose, and seat belt gets jammed.

Jan 14, 2024

ENGINE,BACK OVER PREVENTION

1 complaint

My ford's water pump broken first time in 2020 since and then now i'm on my 5th time to change this water pump and the mechanicians were unable to explain what happened exactly. now the water pump broken and need replacement again.

Dec 12, 2023

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.

Sep 07, 2022

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2013 Ford Taurus. The contact stated while the vehicle was parked at the residence, she was unable to start the vehicle. Additionally, there was an abnormal burning electrical odor. There was no warning light illuminated. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Jun 27, 2022

STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM

1 complaint

Rear toe links loose makes my car feel like I don’t have control when steering. Took the car in for repair they had to be replaced.

Jun 22, 2022

TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2013 Ford Taurus. The contact stated while driving 70 MPH, the "Service Advance Trac" warning message was displayed. The vehicle then lost motive power. The failure occurred on three separate occasions. The vehicle was taken to the dealer. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer. The failure mileage was approximately 148,000.

Dec 17, 2021

STEERING,SUSPENSION,POWER TRAIN

1 complaint

15V340000 14V393000 20V072000 15V812000 16V621000 13V270000 15V040000 13V227000

Mar 15, 2021

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

RIVERTOWN FORD HAS CLAIMED TO INSPECT THE REAR TOELINK AND COULD NOT HAVE CONSIDERING I'VE FELT THE REAR END TRAILING FROM TIME TO TIME AND NOTICED UPON INSPECTION DEPLOYED BY MYSELF VISUALLY THAT THE DRIVER SIDE TOELINK HAD BEEN CRACKING. WHEN I NOTIFIED FORD BY PHONE THE DEALERSHIP AT THAT TIME BRUSHED ME OFF WHEN I FINALLY TALKED THEM INTO AT LEAST DOING A MULTI POINT INSPECTION THAT I PAID FOR THEY CLAIMED THEY HADN'T NOTICED ANYTHING. THEY THEN AND SINCE THEN REFUSE TO EVEN LOOK AT THE SUSPENSION WITHOUT A 300$ FEE. (2 THE OTHER INSTANCE IS AFTER RECEIVING DAMAGE TO MY PASSENGER SIDE FENDER AND OBTAINING A "SHORT" IN MY BCM I STARTED TO GET IMMOBERLIZER MESSAGES. P161-2A INCORRECT MESSAGE FROM IMMOBILIZER. I DIAGNOSED THE ISSUE WITH MY LAPTOP AND OBD2 PASSTHRU DEVICE AND AFTER SEEING THE ISSUE WAS FROM PATS WHICH BY THE WAY ISN'T EVEN PRESENT IN THE 2013-19 FORD POLICE INTERCEPTOR SEDANS FORD AGAIN WANTED 400$ TO"DIAGNOSE" THE VEHICLE IN WHICH I HAD COMMUNICATED WITH THE SUPERVISOR TRYING TO CONFIRM MY FEAR OF PAYING THE AMOUNT WILL THEY BE ABLE TO AT LEAST REPAIR OR BE FURTHER ALONG.THEY INFORMED ME THAT THEY COULDN'T EVEN FIX OR PROGRAM THE ISSUE IF THIS IS THE CASE. AFTER THEY INSTRUCTED ME TO TOW IT THERE AND HAVING MY VEHICLE FOR APPROXIMATELY 2 WEEKS THEY AGAIN TRYING TO RECEIVE MORE MONEY AND CLAIMS OF PROBABLY NOT GOING TO BE ABLE TO FIX IT BY THE SERVICE TECH I REFUSED TO PAY FOR ANY RIDICULOUS CLAIMS OF NOT BEING ABLE TO PROGRAM THEIR OWN FORD I THEN HAD TO GET THE VEHICLE TOWED BACK TO MY HOUSE AND AFTER 2 MONTHS I STILL HAVE THE SAME MESSAGE AFTER PCM AND BCM REPLACEMENT (2 SEPARATE INSTANCES) DATES ARE FOR TOELINK ISSUE PATS IS A CURRENT ISSUE

Mar 02, 2021

STEERING,ENGINE

1 complaint

ENGINE STALLS WHEN COMING TO A STOP OR SLOWING DOWN.

Feb 24, 2021

WHEELS

1 complaint

THE REAR SUSPENSION TOE LINK FAILED ON MY VEHICLE WHILE I WAS DRIVING IN CITY TRAFFIC, GOING STRAIGHT. I COULD ONLY GO 5 MPH TO THE NEAREST REPAIR SHOP AS THE REAR WHEEL WAS NEAR FALLING OFF. THERE ARE SEVERAL RECALLS FOR THIS IDENTICAL PART, BUT NOT MY SPECIFIC VIN.....EVEN THOUGH IT'S THE IDENTICAL PART UNDER OTHER RECALLS. SAFETY RECALL 20S04, 20S62, 19S17, TO NAME A FEW.

Feb 23, 2021

AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

I HAD PROBLEMS WITH MY FUEL INJECTION FOR ALMOST 2 YEARS LOOKED IT UP AND EVEN TOOK IT TO 3 DEALERSHIPS AND A FULL SERVICES PLACE ALL SAYING THE SAME THING. SO I LOOKED IT UP AND THERE WAS A RECALL FOR IT AND SEATBELTS AND AIRBAGS BUT MY VIN# WASN'T ON THE LIST. EVERYONE I KNOW WHO GOT A CAR LIKE MINES HAD THE RECALL AND WAS FIXED. I AM NOW PAYING OUT OF POCKET FOR THE AIRBAGS AND MY RADIO AND BACK CAM NOW IS ACTING CRAZY SHOW UPSIDE DOWN AND THE RADIO KEEP GOING OUT. I NEED SOME HELP CAN'T AFFORD ALL THESE ISSUES WITH MY CAR WHEN THEY ARE ON YOUR RECALL LIST .PLEASE IF YOU CAN RE-EVALUATE MY NUMBER THE BACK CAM ACTS UP WHEN BACKING UP EVERYTHING IS UPSIDE DOWN. THE FUEL INJECTION HAVE PROBLEMS WHEN STARTING AND WHILE DRIVING IT WILL SLOW DOWN THEN CAUGHT UP AND SPEED UP. THE AIRBAGS RECENTLY CAME OUT GETTING IT FIX BY A BODY SHOP AND PAYING OUT OF POCKET TO KEEP MY INSURANCE FROM TOTALING IT OUT. THE SEAT BELTS KEEP LOCKING UP AT TIMES. LOVE MY CAR PLEASE HELP IF POSSIBLE

Feb 19, 2021

STEERING,SUSPENSION,WHEELS

1 complaint

HAD THE REAR TOE LINK RECALL PERFORMED ABOUT 2 WEEKS AGO. FINALLY DECIDED TO LOOK AND THE OLD LINKS ARE STILL ON THE CAR. EMAILED PICTURES TO SERVICE ADVISOR EARLY MORNING CALLED A FEW MINS LATER SAID HE GET THEM TO HIS GM MANAGER ASAP. NEVER GOT A RESPONSE DECIDED I'D SWING BY ON MY WAY HOME. ASKED WHAT THE DEAL WAS. SAID THEY HADN'T HAD A CHANCE TO LOOK AT IT YET. [XXX], CAN I AT LEAST HAVE SOMETHING SAYING IT'S SAFE TO DRIVE WITH THESE OLD RECALLED LINKS THEY DENIED THE REQUEST. SAID MAYBE FORD CHANGED THE PART AND IT'S NOT WHAT YOU THINK IT SHOULD LOOK LIKE. ASKED ASSISTANT SERVICE MANAGER TO LOOK AT THE LINKS. EXPLAINED THE WELD THAT HOLD THE ROD AND BUSHING TOGETHER IS WHAT'S BREAKING. THE NEW PART HAS NO WELD AND IS ONCE PIECE. SHE SAYS SHE'S NOT SURE BUT IT DOESN'T LOOK LIKE A NEW PART. 73K MILES OF ROAD GRIME STILL ON IT LOOKING LIKE THE REST OF THE SUSPENSION. WELL I GET HOME AND SHE CALLS ME. SAID I WAS RIGHT THAT IS THE OLD PART AND THE NEW ONE IS SUPPOSE TO BE A ONE PIECE. I SAY GREAT. BUT SHE'S WONDERING WHY THE TECH MIGHT HAVE PENCILED WHIPPED THE SAFETY RECALL OR IF POSSIBLY IT WAS A ERROR PUT MY PAPER WORK CLEARLY HAS NOTES FROM THE TECH STATING TOE LINKS WERE REPLACED AND ALIGNMENT WAS PERFORMED TO BE IN SPEC AND TEST DROVE CARE AND IS IN SPEC. THEY WANTED ME TO COME IN FIRST THING FRIDAY MORNING BUT I CAN'T MISS MORE WORK DUE TO THERE ERRORS SO SATURDAY IS THE SOONEST SHE SAYS OKAY. A FRIEND TOLD ME TO FILL THIS OUT. I'M NOT SURE WHAT I REALLY EXPECT FROM THIS BUT IF IT SAVES IT FROM HAPPENING TO SOMEONE ELSE THAT DOESN'T KNOW WHAT TO LOOK FOR. IT CAN SAVE A LIFE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 21, 2021

SUSPENSION,ELECTRICAL SYSTEM

1 complaint

RADIO WORKS NO AUDIO SOUND COMING THROUGH SPEAKERS, TRIED SYNC DID NOT WORK.

Dec 14, 2020

STEERING,UNKNOWN OR OTHER

1 complaint

I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.

Dec 12, 2020

AIR BAGS,UNKNOWN OR OTHER

1 complaint

SYNC SOFTWARE NOT WORKING PROPERLY, AIR BAG LIGHT IS ON WHEN SCAN SHOWS SEAT BELTS BUT ARE WORKING PROPERLY. CALLED FORD I WAS TOLD BY NUMEROUS REPRESENTATIVES THAT HAD TO DOWNLOAD THE UPDATE WHICH I ID AND DID NOT WORK, THE LAST ONE I SPOKE TO SAID IT HAD TO BE DEALER ONLY

Sep 22, 2020

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

VEHICLE SHOT THE WRENCH SIGN AND LOST ALL ACCELERATION ON MAJOR HIGHWAY WITH NO SHOULDER... THROTTLE BODY IS BAD IN MOTION GOING STRAIGHT , 77 MILES PER HOUR , MAJOR HIGHWAY.

Sep 06, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE BROUGHT IN FOR NON START ISSUE. FUEL DRIVER MODULE REPLACED ON 06/25/20. NOW MY SYNC IS INOPERABLE AFTER FUEL PUMP REPAIR.

Jul 02, 2020

STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WITHOUT WARNING AND WHILE DRIVING ,THE STEERING WAS VERY VERY VERY HARD TO STEER IN YHE PROPER DIRECTION ALMOST CAUSING A HEAD ON COLLISION AT 50 MPH AND THE ONCOMING TRAFFIC ASWELL 45MPH PLUS = 95 TO 100 MPH COLLISION ON A TWO LANE TWO DIRECTION HIGHWAY.WHEN THIS OCCURRED THE POWER STEERING INFO CAME ON SAID SERVICE POWER STEERING NOW AND STABILITY CONTROL SYSTEM LIGHT CAME ON

Jun 30, 2020

ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM

1 complaint

THERE IS A RECALL ON THIS ISSUE THAT I'M HAVING WHEN I WENT TO FORD THEY SAID THERE IS NO RECALL BUT I SEE A RECALL ONLINE FOR SAME ISSUE THE PROBLEM NEVER GOT TAKING CARE OF SO I WANTED TO GET IT TAKING CARE OF. CHECK ENGINE LIGHT ON I HAD IT LOOKED AT THE RECALL IS SAME ISSUE SHOWING ON MY CHECK ENGINE LIGHT. WHY IS FORD SAYING THERE IS NO RECALL WHEN I SEE THAT IT CLEARLY SHOWS RECALL AND NO WORK HAD BEEN DONE TO MY VEHICLE TO FIX THIS ISSUE?

Mar 27, 2020

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

MY CAR HAD A HARD START AND ROUGH IDLE. 02 SENSORS WERE ORDERED BECAUSE IF THE CODE IT WAS GIVING OFF. DAYS LATER MY CAR THREW A WENCH SIGN, ONLY ONCE AFTER THE CAR TURNED OFF IT DIDN'T SHOW UP AGAIN. THE CAR STARTED JERKING, THE RPMS WERE JUMPING AND THE CAR ACTUALLY SHUT OFF ON ME WHILE DRIVING. AFTER LOOKING UP THESE CODES THIS WAS AN ISSUE MANY OTHERS WERE HAVING WITH THIS CAR AND OTHER FORD MODELS. IT HAS SINCE TURNED ON, RAN FOR SECONDS, AND TURN OFF SHORTLY AFTER. EACH TIME A CODE IS RAN IT SHOWS SOMETHING DIFFERENT THAN IT DID PREVIOUSLY.

Mar 16, 2020

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE DECELERATED TO 2 MPH WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY AND PCM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,951.

Nov 18, 2019

STEERING,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING MALFUNCTIONED AGAIN AND THE TRACTION CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TURN SIGNALS FAILED TO OPERATE. THE FAILURE OCCURRED INTERMITTENTLY OVER THE PAST THREE YEARS. SEELYE FORD OF KALAMAZOO (3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING MODULE PART OF THE STEERING RACK NEEDED TO BE REPLACED. THE CONTACT PLANNED TO HAVE THE REPAIRS PERFORMED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT IF THE CONTACT FILED A COMPLAINT WITH NHTSA, HE COULD FILE FOR REIMBURSEMENT IF A RECALL WERE ISSUED. THE FAILURE MILEAGE WAS 98,000.

Nov 15, 2019

STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

CAR CRANKS BUT WILL NOT START. REPLACE FUEL CONTROL 5 TIMES BUT WHEN REPLACED THIS LAST TIME IT WILL NOT START. IT WOULD DIE IN TRAFFIC AND I WOULD HAVE TO TRY AND GET TO THE SHOULDER OF THE ROAD TO GET IT STARTED AGAIN. POWER STEERING ASSIST FAILED INDICATOR LIGHT COMES ON AND I HAVE NO POWER STEERING. I'M VERY UNHAPPY WITH THIS CAR. BOUGHT IT BRAND NEW AND HAVE TALKED WITH FORD MOTOR COMPANY BUT THEY SAY MINE IS NOT INCLUDED IN RECALL. 111,000 MILES. HELP ME PLEASE! FUEL CONTROL MODULE WENT OUT FIRST TIME IN 2017 AND THIS MONTH WHICH IS OCTOBER MAKES 5 TIMES REPLACING IT.

Oct 14, 2019

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVER TWO MONTHS.

Nov 19, 2018

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAMARA RECALL - CALL WILL NOT TURN OVER. THERE IS NO SYSTEM LIGHT OF ANY KIND SHOWING THERE IS A PROBLEM WITH THE CAR, SO UNABLE TO GET A CODE TO START SEARCHING TO FIX THE PROBLEM.

Mar 17, 2018

SEATS

1 complaint

I WAS DRIVING THE CAR IN DECEMBER 2017 ON THE HIGHWAY. I TURNED ON THE HEATED SEAT FOR THE DRIVER'S SIDE OF THE CAR. THE HEATER HEATED UP UNTIL IT WAS BURNING MY BUTTOCKS (IT FELT LIKE A BEE-STING). I TURNED THE SEAT OFF AND IT STOPPED BURNING. THIS HAS HAPPENED EVERY TIME I HAVE ATTEMPTED TO TURN THE HEATED SEAT ON SINCE THAT TIME REGARDLESS OF THE CAR BEING IN MOTION OR IN PARK. OCCASIONALLY, I SMELL AN ODOR THAT SMELLS LIKE WIRES BURNING. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE HEATER IN THE BOTTOM AND BACK OF THE DRIVER'S SEAT NEEDS TO BE REPLACED; HOWEVER, IT IS NOT COVERED AS A SAFETY CONCERN (BECAUSE A RECALL HAS NOT BEEN ISSUED FOR THE SEAT HEATERS) NOR IS IT COVERED UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED WITH THE AUTOMOBILE.

Jan 15, 2018

FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

1 complaint

VEHICLE STALLS AND HIGH SPEEDS AND GOES INTO "LIMP MODE" WHERE VEHICLE LOSES ALL POWER AND ACCELERATION. VEHICLE IMMEDIATELY BEGINS TO DECELERATE IN TRAFFIC CAUSING A VERY DANGEROUS AND HAZARDOUS SITUATION FOR THE DRIVER AND OTHER VEHICLES. THIS HAS NOW HAPPENED 8 TIMES IN MY TAURUS 5 OF WHICH WAS IN THE INTERSTATE IN EXCESS OF 70MPH. *TT CONSUMER STATED ISSUE WAS NOT RELATED TO THE FUEL PUMP, ISSUE WAS CAUSED BY THE FAULTY THROTTLE BODY. WARRANTY DID NOT COVER THE PART AND CONSUMER ENDED UP PAYING OUT OF POCKET FOR THE REPAIR. UPDATED 7/25/18*JB *TR

Oct 05, 2017

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

WHY THE VEHICLE IS IN MOTION THE VEHICLE TENTS TO SPUTTER AND DECELERATE LOSING ALL POWER THE VEHICLE THEN COMES TO COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC YOU HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE VEHICLE BACK ON TO ACTUALLY GET SPEED TO MOVE OUT OF THE WAY THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE IN THE OPERATOR OF THE VEHICLE. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE TRAVELING AT SPEEDS BETWEEN 50 TO 65 MILES PER HOUR THE VEHICLES COME TO ALMOST A COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC

Aug 22, 2017

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRANTY OR FOR SAFETY REASONS WERE UNSUCCESFUL. IT IS VERY DISAPPOINTING. RESEARCH CONFIRMS THAT THIS WAS A POOR DESIGN WITH LIMITED LIFE ON PLASTIC MOUNTING BRACKETS. REPAIR ESTIMATED TO ALMOST $1000!

Jul 27, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

I AM DRIVING AND ALL OF A SUDDEN THE CAR GOES INTO A SAFETY MODE. THE IS WAS APPEARS TO BE A WRENCH THAT READS "SEE OWNERS MANUAL" THE ENGINE SOUNDS LIKE IT SPUTTER AND THERE IS NO ACCELERATION WHEN THE GAS IS PRESSED. I HAVE TO PULL OVER SAFELY AND RESTART MY VEHICLE AND THE PROBLEM GOES AWAY FOR ABOUT 10 MILES.

Jul 26, 2017

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

ENGINE STALLED WHILE DRIVING 73MPH ON A STRAIGHT HIGHWAY IN THE MIDDLE OF NOWHERE. ALMOST CAUSED AN INCIDENT WITH A SEMI THAT WAS DRIVING BEHIND ME. THE CAR WOULD NOT START BACK UP AND NO WARNING INDICATOR LIGHTS TURNED OUT TO WARN OF THE FAILURE. THE FORD DEALERSHIP FIXED THE PROBLEM AND IT TURNED OUT THE BE A FAULTY FUEL CONTROL MODULE. MY CAR WAS NOT INCLUDED IN THE RECALL 16V621000. I HAVE THE TAURUS WITH THE LIMITED TRIM AND A 3.5L V6.

Mar 15, 2017

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RECALL 2013 FORD TAURUS... IT'S ONLY FEBRUARY OF 2017 AND I HAVE HAD THIS PROBLEM THREE DIFFERENT TIMES THIS YEAR ALONE. THE CAR STARTS VERY VERY ROUGH. HALF OF THE TIME IT DOESN'T START. THE VEHICLE HAS STALLED ON ME WHILE IN MOTION GOING DOWN CITY STREETS. IT HAS BEEN IN THE SHOP TWICE THIS YEAR TO REPAIR/FIND THE PROBLEM. STILL NO RESULTS. EVEN WHEN THE CAR DOES START I AM AFRAID TO DRIVE IT BECAUSE IT WILL AND HAS STALLED ON ME IN TRAFFIC. AUTOMOTIVE SHOP TOLD ME IT WAS A BAD FUEL PUMP RELAY. I PAID TO HAVE THAT REPLACED. NOT EVEN A WEEK LATER, ONLY SIX DAYS LATER THE CAR STALLS AGAIN. I TOOK IT BACK TO THE SHOP WHERE THEY GOT IT RUNNING AGAIN FOR FREE. BUT ONLY TEMPORARILY. COUPLE WEEKS LATER AT THE MOST AND I'M RIGHT BACK TO WHERE I STARTED. CAR WILL NOT START. IF IT DOES START IT WILL STALL IMMEDIATELY ONCE I AM IN MOTION. THIS VEHICLE IS ONLY THREE YEARS OLD AND THERE IS NO EXCUSE FOR IT NOT BEING ON THE ROAD. THIS IS SAFETY HAZARD. I CANNOT COMFORTABLY DRIVE MY CAR TO AND FROM WORK WITHOUT WORRYING ABOUT IT STALLING AND GETTING REAR-ENDED. IT WILL NOT BE A GOOD DAY WHEN THIS CAUSES AN ACCIDENT.

Feb 12, 2017

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN APPROACHING A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK FROM FRONT TO BACK. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE STEERING WHEEL SHOOK EACH TIME THE VEHICLE WAS STARTED AND THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS FAILED AND THE FUEL PUMP HAD A LEAK. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Feb 08, 2017

Fire: 1

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION WHEN APPROACHING A STOP OR WHILE MAKING A TURN. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS AN EXTENSIVE AMOUNT OF DARK GRAY SMOKE FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 09, 2016

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

CAR LOST ALL POWER IN MIDDLE OF INTERSECTION. WRENCH SYMBOL APPEARED, ENGINE WARNING LIGHT CAME ON AND THE CAR WOULD BARELY MOVE THROUGH THE INTERSECTION. I TOOK THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE CAR SCANNED. THE SERVICE TECH SAID THE CAR HAD A DEFECTIVE THROTTLE BODY VALVE FAILURE CODE. I WAS TOLD BY THE SERVICE COMPANY THAT FORD HAS A PROBLEM INVOLVING THE THROTTLE BODY VALVES. SO I CALLED FORD AFTER READING ABOUT ALL THE FAILURES THAT OTHER CUSTOMERS HAVE HAD WITH VARIOUS MODELS OF FORDS. THE FORD CUSTOMER SERVICE PEOPLE TOLD ME THAT THE THROTTLE BODY ISSUES THEY ARE HAVING DOES NOT COVER MY VEHICLE. THEY THEN TOLD ME THAT YOUR AGENCY IS RESPONSIBLE FOR ISSUING A PRODUCT RECALL AND UNTIL YOUR AGENCY DOES SO WE WILL NEED TO INCUR THE 400.00 TO 600 DOLLAR REPAIR COSTS. I RESPECTIVELY REQUEST THAT YOUR AGENCY IMMEDIATELY FORCE FORD TO FIX THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY GETS INJURED. IT IS APPARENT THAT THIS THROTTLE BODY ISSUE DOES EXIST ON OTHER MODELS BESIDES THE MODELS LISTED FOR THE REPAIRS. PLEASE ACT ON THIS IMMEDIATELY! *TR

Oct 19, 2016

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

MY TAURUS SYMPTOMS ARE, LOSE OF POWER IN LOWER GEARS(1,2,3). WHEN ACCELERATING FROM A STAND STILL, THE CAR HESITATES. AND NOW THE CAR HAS A CRANK NO START ISSUE AND I SMELL FUEL. MY MY TOUCH IS A LITTLE SLOW BUT MY REVERSE CAM IS UPSIDE DOWN AND SOME TIMES DOESN'T SHOW A VIEW AT ALL. OTHER THEN THAT, MY TAURUS HAS BEEN GREAT AND RELIABLE. I HOPE FORD FINDS AWAY TO ADDRESS THESE ISSUES BEFORE THEY LOSE A LOYAL COSTUMER

May 14, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

I HAVE 2013 FORD TAURUS AT SAM GALLOWAY FORD IN FORT MYERS FLORIDA, THEY CALLED ME AND SAID MY E.T.B ELECTRONIC THROTTLE BODY NEEDS TO BE REPAIRED/REPLACED AND IT WILL COST $750 OUT THE DOOR. I STARTED DOING SOME RESEARCH FOR CHEAPER COST AND I CAME ACROSS OTHER FORDS WITH THIS SAME PROBLEM THAT WAS RECALLED, MADE A FEW CALLS TO FORD AND THEY SAID MY VIN NUMBER DOESN'T QUALIFY MY CAR FOR THAT RECALL. THIS IS A VERY DANGEROUS PROBLEM, THE CAR WILL LOSE THROTTLE IN THE MIDDLE OF TRAFFIC. THIS SEEMS TO ME A ISSUE AND PROBLEM WITH A NUMBER OF FORDS VEHICLES AND JUST BECAUSE MINE DOESN'T FALL UNDER THE VIN, IT'S STILL A FORD AND THE ETB IS A PROBLEM FOR FORD VEHICLES. PLEASE MAKE THIS A RECALL! ETB IS A PROBLEM THAT NEEDS TO BE FIXED FOR ANY FORD THAT IT HAPPENS TO! THIS HAS HAPPENED SEVERAL TIMES TO ME SINCE I HAD THE CAR AND IT'S ONLY BEEN A TWO MONTHS. TO DANGEROUS TO BE ON THE STREETS TO DRIVE AND NEEDS TO BE FIXED!

Jan 15, 2016

ELECTRICAL SYSTEM,ENGINE

1 complaint

CAR SPONTANEOUSLY STOPPED RUNNING. THE TOUCH SCREEN DISPLAY WENT DARK, THE DASH BOARD LIGHTS TURNED OFF AND THE ENGINE STOPPED WHILE TRAVELING A CITY STREET AT 25 MPH. THE CAR COASTED TO A STOP AND IT TOOK ABOUT A MINUTE TO RESTART IT. *TR UPDATED 2/11/16*JS

Dec 30, 2014

SUSPENSION,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP. *TR

Mar 14, 2014

VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 *BF THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.

Oct 01, 2013

VISIBILITY,UNKNOWN OR OTHER

1 complaint

SUNROOF VIBRATION WITH SUNROOF OPEN ALL THE WAY WITH BACK WINDOWS CRACKED ABOUT AN INCH. VIBRATION IS SO BAD THAT YOU CAN NO SEE OUT OF THE REAR VIEW MIRROR. YOU CAN REACH UP AND TOUCH THE SUNROOF DEFLECTOR AND THE VIBRATION WILL STOP. I FEEL THAT IT IS A SAFETY ISSUE FOR NOT BEING ABLE TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE VIBRATION IS HAPPENING. THE ONLY WAY TO STOP THE VIBRATION IS TO ROLL ALL OF THE WINDOWS DOWN. MY WIFE DRIVES THE CAR THE MOST AND WILL NOT LET THE WINDOWS ALL THE WAY DOWN WHEN SHE IS RIDING ON INTERSTATE. SHE LIKES THE SUNROOF OPEN AND CRACKS THE BACK WINDOWS TO ALLEVIATE THE PRESSURE BUT THE VIBRATION WILL NOT GO AWAY. VERY UNHAPPY WITH A BRAND NEW CAR THAT HAS AN ISSUE LIKE THIS! *TT

Aug 28, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,SEAT BELTS

1 complaint

ON SATURDAY, AUG 17TH, OUR 2013 FORD TAURUS POLICE INTERCEPTOR (SEDAN) VIN:[XXX] WAS STOPPED AT A PLACE OF BUSINESS AND TURNED OFF. INITIALLY, THE VEHICLE WOULD NOT RESTART. AFTER A FEW MINUTES THE VEHICLE STARTED BUT WOULD NOT MOVE. THE VEHICLE WAS REMOVED FROM THE PREMISES BY A WRECKER AND TAKEN TO GRIFFIN FORD CO IN THOMASVILLE, GA. THIS DATE, AUG. 22, 2013, I SPOKE WITH A SERVICEMAN AT GRIFFIN FORD AND WAS TOLD THAT THE FRONT WHEEL AXLE HAD BROKEN AND THAT THE REPAIR PART WOULD BE BACK-ORDERED (PLACED ON AN EMERGENCY NEED BASIS), BUT NO REPAIR TIME FRAME COULD BE GIVEN DUE TO THE FACT THAT THERE WERE NO REPLACEMENT PARTS IN THE COUNTRY. WE HAVE HAD PREVIOUS PROBLEMS WITH BOTH OF OUR (ABOVE VIN # AND VIN:[XXX]) 2013 FORD TAURUS POLICE VEHICLES WITH THE PROBLEMS PREVIOUS TO THIS BEING EXCESSIVE GAS FUMES WITHIN BOTH VEHICLES (FUEL PUMP WAS REPLACED BEFORE RECALL WAS ISSUED ON BOTH CARS BUT AFTER RECEIVING RECALL, FUEL PUMPS WERE AGAIN REPLACED), CHECK ENGINE LIGHT WAS ON (EVAPORATIVE EMISSIONS SOLENOID WAS REPLACED, AIR BAG LIGHT WAS ON, SEAT BELT SENSOR WAS BAD AND THE BUCKLE/SENSOR WAS REPLACED. ALL OF THESE ISSUES HAVE OCCURRED THIS YEAR. AS YOU ARE AWARE, ALL REPAIRS TAKE TIME AND WE ARE ESPECIALLY CONCERNED ABOUT THE TIME FRAME TO RECEIVE AND REPAIR THE WHEEL AXLE. HAVE THERE BEEN OTHER REPORTS OF THIS TYPE OF PROBLEM? LOOKING FORWARD TO A RESPONSE FROM YOUR AGENCY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 22, 2013

2013 FORD Taurus Problems & Complaints

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