2002 GMC Envoy Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
574
Complaints Reported
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Complaints by Component
POWER TRAIN
69 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SATED THAT THE VEHICLE FAILED TO SHIFT OUT OF DRIVE INTO THE PARK POSITION. THE PARKING BRAKE WAS ENGAGED TO SECURE THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER LINKAGE BUSHING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Nov 10, 2020
WHEN NEW, THE VEHICLE WOULD UNEXPECTEDLY GO INTO 4-WHEEL DRIVE IN A SLIGHT LEFT TURN MAKING THE VEHICLE VERY HARD TO STEER. I TOOK IT BACK TO THE DEALER OF PURCHASE AND HE REPORTED THEY COULD NOT FIND THE PROBLEM. AFTER MY WARRANTY RAN OUT HE REPORTED THE FOLLOWING; 611 ENCODER ACTUATOR, 7764 CST, 1 89059275 ACTUATOR. HE REPLACED THE ACTUATOR AT A COST OF $275.30 FOR THE ACTUATOR AND $221.90 LABOR FOR A TOTAL OF 497.20 AT MY COST! HERE IT IS SEVERAL YEARS LATER AND THE VEHICLE IS STILL DOING THIS OCCASIONALLY DANGEROUS MANEUVER. I CAN'T LET MY WIFE DRIVE MY VEHICLE BECAUSE OF THE SAFETY FACTOR OF THIS HAPPENING IN HEAVY TRAFFIC. I GUESS I HAVE NO CHOICE BUT LIVE WITH THIS? *TR
Oct 24, 2014
TL* THE CONTACT OWNS A 2002 GMC ENVOY .THE CONTACT STATED THAT HE ATTEMPTED TO SHIFT INTO DRIVE BUT THE GEAR SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SHIFTER SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,500.
Feb 11, 2014
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 25 MPH WHEN THE GEARS ON THE DIFFERENTIAL STARTED GRINDING AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE MECHANIC CONFIRMED THE FRONT DIFFERENTIAL FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000.
Mar 05, 2012
I HAVE A 2002 GMC ENVOY WHICH HAS A DESTROYED TRANSMISSION DUE TO THE WELL KNOWN (BUT UNBEKNOWNST TO ME) FAILURE OF THE TRANSMISSION COOLING LINES. THIS IS A CLEAR DESIGN FLAW, AS THE ROUTING IS CLOSE TO THE CATALYST. BESIDES THE OBVIOUS SAFETY CONCERNS OF AN ON THE ROAD TRANSMISSION FAILURE, THE LOCATION MAKES A FIRE LIKELY. THE DESIGN FLAW IS DOCUMENTED IN TSB PT-4722. I BELIEVE THESE VEHICLES SHOULD BE RECALLED. *TR
Sep 05, 2009
+ 64 more complaints for this component
ENGINE AND ENGINE COOLING
68 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND WITH ASSISTANCE, THE FLAMES WERE EXTINGUISHED. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE WIRING HARNESS BEING POSITIONED TOO CLOSE TO THE EXHAUST MANIFOLD. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Dec 19, 2011
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING 40 MPH WHEN THE LOW ENGINE POWER WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000.
Oct 20, 2011
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE LOW OIL PRESSURE WARNING INDICATOR. THE VEHICLE RESTATED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THERE WAS A FAULTY POWER TRAIN CONTROL MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V829000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE SIMILAR FAILURE. THE TECHNICIAN WAS IN THE PROCESS OF REPLACING THE FUEL PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Jun 02, 2011
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH OR MORE THE VEHICLE WOULD SUDDENLY STALL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. HE WAS ABLE TO RESTART THE VEHICLE AND TAKE IT TO THE DEALER WHO DIAGNOSED THE FAILURE AS BEING THE COOLING FAN CLUTCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. THE VIN WAS UNAVAILABLE.
Mar 15, 2011
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT HE NOTICED A BURNT ODOR IN THE ENGINE AREA. WHEN HE INSPECTED, HE FOUND AN OIL LEAK AT THE HEAD GASKET BECAUSE IT WAS MADE OF ALUMINUM. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 56,680.
Feb 14, 2011
+ 63 more complaints for this component
ELECTRICAL SYSTEM
47 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 313,000.
Jan 10, 2020
MY RIGHT WINDOW PASSENGER SIDE WINDOW WOULD NOT GO UP SO I TOOK IT TO A SHOP. HE TOOK THE PIECE WHERE I CONTROL THE WINDOW OFF AND IT HAD CAUGHT ON FIRE. IT WAS ALL MELTED & CORRODED I HAVE PICTURES
Jan 04, 2020
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE ELECTRICAL SYSTEM DRAINING THE BATTERY. THE CONTACT HAD REPLACED THE BATTERY SEVERAL TIMES. THE CONTACT STATED THAT AN UNKNOWN GMC DEALER WAS CONTACTED BUT FAILED TO DIAGNOSE THE FAILURE DUE TO THE DIAGNOSTIC FEES. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL POSSIBLY NEEDED TO BE REPROGRAMMED AND WAS DONE BY THE PREVIOUS OWNERS. THE FAILURE MILEAGE WAS 175,000.
Oct 29, 2018
AIR CONDITIONING WON'T BLOW OUT VENTS,AND SUNROOF WON'T CLOSE ALL THE WAY
Oct 13, 2017
DRIVER'S SIDE DOOR PANEL CONTROLS NOT WORKING. INCLUDES POWER WINDOW, SEAT HEATER, POWER LOCKS, ETC. NOT A FUSE ISSUE?
Dec 27, 2016
+ 42 more complaints for this component
FUEL SYSTEM, GASOLINE
39 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. ALSO AT TIMES, FUEL WAS SEEN ON THE PAVEMENT UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP CONNECTION LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000. INVALID VIN.
Aug 18, 2020
I SMELLED A STRONG ODOR OF GASOLINE WHILE THE VEHICLE WAS PARKED OUTSIDE MY RESIDENCE. PERFORMED A WALK AROUND INSPECTION AND FOUND NO VISIBLE SIGNS OF FUEL LEAKAGE. OPENED THE HOOD AND HAD NO VISIBLE SIGNS OF LEAKAGE. ENVOY IS HARD TO START BUT ONCE STARTED CONTINUES TO RUN WITH NO ISSUES. GASOLINE FUMES ARE EVIDENT IN THE CAB WHILE PARKED BUT DISPERSE WHEN MOVING DOWN THE ROAD. UPON STOPPING IN TRAFFIC, FUMES IMMEDIATELY BECOME VERY STRONG IN THE CAB. RESEARCHING ON LINE SIMILAR SITUATIONS, IT APPEARS THAT THERE IS A PROBLEM ON TOP OF THE GAS TANK. CHECKED UNDER THE ENVOY AND NOTICED SOME MINOR STREAKING ON THE TANK. I HAVE STOPPED DRIVING THE VEHICLE UNTIL I CAN GET THE VEHICLE REPAIRED. ASSUMING IT IS THE SAME FUEL PUMP EROSION ISSUE, THE ESTIMATED COST TO REPAIR IS BETWEEN $650 AND $900. MA 10/6 THE CONSUMER STATED AFTER REMOVING THE GAS TANK, HE ATTEMPTED TO REMOVE THE FUEL LINES FROM THE FUEL PUMP. THE METAL LINES BROKE OFF AT THE TOP OF THE FUEL PUMP AS HE ATTEMPTED TO REMOVE THE CLIPS HOLDING THE LINES ON TO THE FUEL PUMP. THE TOP OF THE FUEL PUMP AND THE ASSOCIATED METAL LINE WERE RUSTED BEYOND REPAIR. IT APPEARED THE METAL LINES AS PART OF THE FUEL PUMP WERE SPRAYING FUEL ON THE TOP OF THE FUEL TANK WHEN THE PUMP WAS RUNNING. THE DESIGN OF THE TOP OF THE TANK WITH THE FUEL PUMP PROVIDED A BOWL ON THE TOP OF THE TANK WHERE THE FUEL PUMP WAS LOCATED ALLOWING SALT WATER TO POOL ON TOP OF THE TANK DURING THE WINTER DRIVING SEASON. THE FUEL PUMP WAS REPLACED AND THE TANK WAS RE-INSTALLED. UPDATED 03/01/16.*JB
Aug 07, 2015
IT LIKE IT NOT GETING ANY GAS WHEN I HIT THE GAS IN BOGGS DOWN LET OFF OTS FINE PCM IM GUESS. *TR
Sep 30, 2013
IN FEBRUARY OF 2012 I BEGAN TO NOTICE A VERY LARGE ODOR OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. I HAVE OWNED THIS CAR SINCE SEPTEMBER OF 2009 AND THIS HAS JUST BECOME AND ISSUE. LOOKED UP VEHICLE RECALLS AND CAME ACROSS THIS. SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND. CONSEQUENCE: IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE. ACTIONS: DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537. FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA PAGE CONCERNING RECALL #02V121000 GM SAID MY CAR WAS NOT ELIGABLE FOR REPAIR.
Mar 29, 2012
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE FUEL LEVEL GAUGE DISPLAYING INACCURATE FUEL LEVELS. THE FUEL LEVEL GAUGE DISPLAYED THAT THE FUEL TANK WAS FULL WHEN IN FACT, THE TANK WAS EMPTY. THE FAILURE RECURRED THREE TO FOUR TIMES AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 105,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
May 02, 2011
+ 34 more complaints for this component
VISIBILITY
38 complaints
I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?
Jan 18, 2012
I HAVE A 2002 GMC ENVOY. THE SIDEVIEW MIRRORS ARE DO NOT STAY IN POSITION AND MOVE EVERY TIME THE VEHICLE IS STARTED. THIS IS EXTREMELY DANGEROUS AND I HAVE TRIED EVERYTHING TO GET IT FIXED. THE DEALER ACTUALLY TRIED TO TELL ME HE NEVER HEARD OF THE PROBLEM. I SEE THAT MANY OTHERS HAVE THE SAME AGGRAVATING PROBLEM. WHEN IS GMC GOING TO OWN UP AND FIX THIS? *TR
Oct 12, 2010
THE OUTSIDE AUTOMATIC ADJUSTING MIRROR HAVE A MIND OF THEIR OWN AND HAVE TO BE RESET EACH TIME FOR EACH DRIVER THEY ARE PROGRAMMED TO. ONCE ADJUSTED, YOU MAY LOOK TO CHANGE LANES AND FIND THEY ARE NOT ANYWHERE NEAR WHERE THEY WERE ADJUSTED. I HAVE COME CLOSE TO HAVING A NUMBER OF ACCIDENTS DUE TO THIS PROBLEM. THE DEALER REPROGRAMMED THE MIRRORS AND THEY CONTINUE TO DO THE SAME THING.*JB
Mar 02, 2007
I AM WRITING THIS COMPLAINT ON A RECALL THAT ALREADY EXIST AND HAS NOT BEEN RESOLVED PROPERLY. I AM THE OWNER OF A GMC ENVOY 2002. IN 2004 THERE WAS A SAFETY RECALL THAT BECAUSE OF WATER GETTING INTO THE WIPER MOTOR THAT THE MOTOR WOULD FAIL AND CAUSE AN ACCIDENT. WELL THE FIX FOR THIS WAS TO PUT A COVER OVER THE WIPER MOTOR IN MOST CASES. WELL MY SELF AND OTHER TRAILBLAZER AND ENVOY OWNERS NOW ARE SEEING THE EFFECTS OF THE DAMAGE THAT WAS DONE TO OUR WIPER MOTORS SINCE 2002. THE MOTOR IS BEGINNING TO SKIP OR SOMETIMES FAIL BECAUSE IT IS SLOWLY RUSTING FROM BEFORE. GM NEED TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM AND ACTUALLY MAKE THESE VEHICLES SAFE. *NM
Oct 31, 2006
BOTH SIDE REAR VIEW PROGRAMMABLE MIRRORS WILL STAY IN THE PROPER POSITION. THEY WILL CHANGE POSITION AT ALL TIMES. *JB
Jan 12, 2006
+ 33 more complaints for this component
AIR BAGS
32 complaints
I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.
Feb 14, 2019
IN AN ACCIDENT ON I75 WHEN FORCED OFF ROAD INTO TREES AHD LARGE TREE DENT IN FRONT FENDER. AIRBAG IN FRONT NEVER DEPLOYED AND DRIVER SIDE AIRBAG HAD HOLES BLOWN IN IT THAT DAMAGED MY LEFT HAND AND ARMREST IMPACT CAUSED KIDNEY TO RUPTURE AND BLEED.
Apr 05, 2017
I AND MY PASSENGER WERE IN AN ACCIDENT ABOUT A YEAR AGO, A VERY HARD FRONT END IMPACT, AND NONE OF THE AIR BAGS DEPLOYED. WE WERE BOTH TRANSPORTED TO THE ER BY AMBULANCE, I HIT THE STEERING WHEEL HARD SO HARD THAT IT BENT INWARDS AND BROKE MY NOSE ALSO HAD A CONCUSSION. HE WAS IN THE FRONT PASSENGER SEAT AND HIT THE FRONT DASH, WHERE THE AIR BAG SHOULD HAVE DEPLOYED, HE BROKE HIS FRONT TEETH AND ALSO HAD A CONCUSSION. I'VE ALSO HAD MANY OF THE SAME ISSUES THAT EVERY OTHER 02 OR 03 ENVOY HAS YET MY VIN PULLS NO RECALLS. THIS NEEDS TO BE INVESTIGATED!!! THANKS.
Jun 02, 2015
MY SON (17) WAS COMING HOME AND CRASHED INTO A LIGHT POLE, WE DON'T KNOW WHAT CAUSED HIM TO CRASH NO ALCOHOL OR DRUGS WERE INVOLVED AND THE AIRBAGS DID NOT DEPLOY...HE WAS TRAPPED IN THE CAR AND DIED FROM BLUNT FORCE TRAUMA TO THE HEAD. *TR
Dec 18, 2014
THE AIRBAG LIGHT IS ON. SOMETIMES IT WILL GO OFF, BUT THE LIGHT IS ON MOST OF THE TIME ON THE INSTRUMENT PANEL. I SPOKE TO THE SERVICE DEPARTMENT AT OUR LOCAL DEALER AND THEY DID NOT CARE AND SAID WE WOULD HAVE TO BRING IT IN ANOTHER TIME TO HOOK IT UP TO THEIR BIG MACHINE. I WANT THIS ISSUE RESOLVED. I HAVE HAD THIS VEHICLE SERVICED FOR RECALLS (WIPER MOTOR & CLUSTER GAUGES). MY WIFE DRIVES THIS VEHICLE AND I WOULD LIKE TO MAKE SURE IT IS SAFE FOR HER TO CONTINUE DRIVING IT WITH THIS LIGHT ON AND NO DANGER OF THE AIRBAG DEPLOYING. *TR
Oct 27, 2014
+ 27 more complaints for this component
SUSPENSION
25 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT NOTICED A FRACTURE ON THE DRIVER SIDE LOWER CONTROL ARM BRACKET THAT EXTENDED TO THE FRAME OF THE VEHICLE. THE LOWER CONTROL ARM BRACKET WAS ALSO COMPLETELY RUSTED. THE CONTACT RESEARCHED AND FOUND THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 01V260000 (SUSPENSION). THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED, BUT NOT ACCORDING TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Apr 15, 2016
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Aug 19, 2014
VEHICLE WAS SITTING LOW TO THE GROUND AND BOUNCING AROUND TAKING IT TO THE SHOP LOOKS LIKE AIRRIDE OUT. JUST HAPPENED OVER NIGHT. *TR
Feb 24, 2013
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE REAR SHOCKS WERE LEAKING, CAUSING THE REAR OF THE VEHICLE TO DROP ONTO THE WHEEL WELL. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER REPLACED THE AIR LINES. THE AIR LINE REPLACEMENT ONLY REMEDIED THE ISSUE TEMPORARILY. THE CONTACT DID NOT TAKE THE VEHICLE BACK TO THE DEALER OR A LOCAL MECHANIC FOR FURTHER REPAIRS. THE FAILURE MILEAGE WAS 132,000.
Oct 16, 2012
REAR SUSPENSION FROM FACTORY IS A AIRBAG SYSTEM. I FOUND THE REAR OF MY CAR ONE DAY DROPPED TO THE FLOOR. I DROVE IT TO THE DEALER AND FOUND MYSELF NOT BEING ABLE TO GO THE SPEED LIMIT CAUSE DRIVING THE VEHICLE DROPPED WAS CAUSING A LOT OF BOUNCING AROUND. I WAS TOLD BY THE DEALER THIS IS NOT A RECALL SO I WOULD HAVE TO PAY OUT OF POCKET. THIS IS A ENGINEERING PROBLEM NOT A SERVICE CALL. *TR
Sep 06, 2011
+ 20 more complaints for this component
EXTERIOR LIGHTING
22 complaints
HEAD LIGHTS WILL ALL AT ONCE GO OFF WHILE DRIVING AT NIGHT. I'VE REPLACED THE HDM RELAY AND IT WORKED FINE FOR A FEW MONTHS AND THEN IT DONE IT AGAIN.
Dec 29, 2018
IVE NOTICE MY FRONT HEADLIGHTS HAVE BEEN GETTING WORSE FOR ME TO SEE AT NIGHT. I DON'T SEE WHATS IN FRONT OF ME WHILE DRIVING AT THE LAST MINUTE,ANYTIME AT NIGHT WHILE DRIVING I DON'T SEE TURNS, OBJECTS AND OTHER THINGS TILL THE LAST SECOND. I HAVEN'T HAD A ACCIDENT DUE TO POOR VISIBILITY.I FEEL GMC IS LIABLE FOR THIS PROBLEM,I FEEL THE GMC ENVOY WAS MADE A LEMON AND THE WHOLE SUV SHOULD OF BEEN RECALLED BECAUSE US ENVOY OWNERS ARE STIL HAVING THE SAME PROBLEM CERTAIN ENVOY ONLY HAD AS GMC CLAIMS ONLY ENVOY WITH THIS VIN NUMBER OR THE YEAR IT WAS MANUFACTURER IN OR STATE .ALL 2002 GMC ENVOYS XL 4X4 NEED TO BE REINVESTIGATE AGAIN UNDER THE LEMON LAW ACT
Oct 25, 2017
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS MALFUNCTIONED AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THE HEADLIGHTS WERE INCLUDED IN A RECALL, BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 180,000.
May 03, 2017
HEADLIGHT LOW BEAMS SUDDENLY TURNED OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. THE FIRST TIME IT HAPPENED, THEY TURNED BACK ON AFTER A FEW SECONDS. THE NEXT YEAR IT HAPPENED, THEY STAYED OFF UNTIL PULLING OVER, TURNING OFF THE CAR AND RESTARTING IT. THIS PROBLEM HAS BEEN REPORTED BY OTHERS ON THE INTERNET, AND SEEMS TO BE RESTRICTED TO THE CHEVY TRAILBLAZER AND GMC ENVOY. THE REPORTED FIX IS TO REPLACE THE LOW BEAM RELAY.
Nov 23, 2015
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE LOW BEAM HEAD LAMP FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND THE CONTACT INDEPENDENTLY REPLACED THE HARNESS CONNECTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Aug 24, 2015
+ 17 more complaints for this component
FUEL/PROPULSION SYSTEM
18 complaints
My vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks at this location which cannot be repaired by any normal means available to a consumer. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short-term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. The condition is dangerous.
Nov 18, 2025
These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. My vehicle now has a bad fuel tank leak that causes emissions test failure and leaks liquid gasolene. Surely a safety recall should be issued?
Nov 15, 2025
I AM SMELLING FUEL IN AND AROUND THE TRUCK WITH NO VISUAL SIGNS OF FUEL ON THE GROUND.
Dec 28, 2019
STRONG GASOLINE ODOR. RECEIVED A NOTICE IN 2016 REGARDING THIS. NOTICE SAID NO ACTION REQUIRED IF THERE WAS NOT GASOLINE SMELL. THE ODOR WAS NOTICED ABOUT A MONTH AGO. CALLED THE DEALER THAT SENT THE NOTICE WHO TOLD ME IT EXPIRED! THEY NEVER SAID THE REPAIR WOULD EXPIRE, BUT TO IGNORE IT UNLESS I SMELLED GASOLINE. SO NOW GASOLINE FUMES ARE NOT DANGEROUS??
May 10, 2018
VEHICLE HAS A INLET FUEL LEAK, A KNOWN ISSUE ON THE GMC ENVOY XL 4X4, BUT HAS PUT A 150,000 MILE CAP ON THE RECALL WHICH I FIND NEGLIGENT AS THE ISSUE STILL EXIST REGARDLESS OF MILEAGE, JUST SEEMS LIKE A WAY TO WORM OUT OF RESPONSIBILITY.
Aug 30, 2016
+ 13 more complaints for this component
SERVICE BRAKES, HYDRAULIC
16 complaints
WHEN HAVING MY 02' ENVOY SERVICED AND STATE INSPECTION BY MY GMC DEALER THE SERVICE MANAGER CALLED AND TOLD ME, I WOULD NEED TO R/R MY FRONT ROTORS. THE PADS WERE HALF WORN BUT THE ROTORS SMOOTH SURFACE DID NOT EXIST. IT LOOKED LIKE THEY WERE NOT MACHINED THOROUGHLY. SER. MGR THOUGHT I LIVED NEAR THE SHORE, STATING SALT WATER WOULD USUALLY CAUSES THIS. I DO NOT LIVE NEAR THE SHORE AND DO NOT GO THE BEACH. I DRIVE THIS VEHICLE TO AND FROM WORK ALL HIGHWAY DRIVING. MY VEHICLE HAS 41225 MI AND HAS ALWAYS BEEN SERVICED BY GM. I HAVE OWNED GM VEHICLES FOR 38 YRS AND THE CARS WITH ROTORS NEVER LOOKED LIKE THIS. THIS LOOKS LIKE A MANUFACTURING IMPERFECTION. FROM REVIEWING THE ODI LIST FOR THIS VEHICLE, OTHERS HAVE ALSO DOCUMENTED SIMILAR COMPLAINTS. IF I DID NOT BRING THE VEHICLE IN FOR THE STATE INSPECTION I WOULD NEVER HAVE KNOW THIS DEFECT EXISTED. THIS GAVE ME NEITHER WARNING IN BRAKING, STABILITY NOR SQUEALING/TICKING FROM EARLY WARNING SYSTEM. I SHOULD HAD ASKED FOR OLD ROTORS OR TAKEN A PICTURE. FRONT ROTORS AND PADS REPLACED AT MY EXPENSE. *TR
Sep 09, 2007
DT*: THE CONTACT STATED THE ABS ENGAGED AT SPEEDS OF 30 MPH AND BELOW. THE STOPPING DISTANCE WAS INCREASED AS A RESULT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR INSPECTION. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. UPDATED 03/03/06. *JB
Feb 13, 2006
DT: THE CONTACT STATES THE ABS BRAKES ARE NOT ACTIVATING PROPERLY. THE BRAKES WILL NOT HOLD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. *AK
Dec 02, 2005
DT: THE CONTACT STATED THE BRAKE PAD WEAR INDICATOR DID NOT MAKE ANY NOISE BEFORE THE BRAKE PADS WENT TO THE METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR REPAIRS. AS A RESULT, GM TOLD HIM THEY COULD NOT ASSIST, AND ADVISED HIM TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP FOR BRAKE PADS INSPECTION. THERE HAVE BEEN NO CORRECTIONS TO THE VEHICLE AT THIS TIME. *AK
Nov 14, 2005
BRAKE ROTORS RUST FROM THE INSIDE OUT.*JB
Oct 18, 2005
+ 11 more complaints for this component
STRUCTURE
15 complaints
THE FRONT DRIVER SIDE DOOR HAS NO POWER. THE REAR PASSENGER DOOR WILL NOT OPEN OR UNLOCK. THE REAR DRIVER SIDE DOOR WILL NOT LATCH AND STAY SHUT. THIS ALL HAPPENED WHEN I WAS GETTING MY KIDS IN THE CAR AND NOW I CAN'T USE THE CAR BECAUSE MY KIDS COULD FALL OUT. IN THE OTHER VEHICLES IT WAS THE FAULTY LATCH. THIS HAPPENED TO OTHER VEHICLES OF THE SAME YEAR AND MODEL. NUMBER 05V494000.
Jan 28, 2020
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT A SLOW SPEED, THE FRONT PASSENGER DOOR BECAME AJAR WITHOUT WARNING. THE CONTACT WAS UNABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Apr 05, 2017
THERE IS A LARGE HOLE IN THE PASSENGER SIDE FRONT FRAME. RUSTED RIGHT THROUGH AND IS UNSAFE
Feb 24, 2017
THE REAR HATCHBACK GLASS SHATTERED ON MY 2002 ENVOY XL FOR NO APPARENT REASON. THE CAR WAS PARKED. THIS IS THE SECOND TIME SINCE OWNING THIS VEHICLE THAT WE HAVE HAD AN ISSUE WITH THE HATCHBACK GLASS. THE FIRST INCIDENT WAS IN APROX. 2003 WHEN THE GLASS CAME LOOSE FROM THE HINGES AND DROPPED. IT WAS REPLACED FREE OF CHARGE FROM THE GM WARRANTY. *TR
Jan 09, 2010
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT BUMPER BOUNCED UP AND DOWN, AND FRACTURED THE PLASTIC MOLDING. AFTERWARDS, A RATTLING NOISE CAME FROM THE BUMPER. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THAT WAS THE WAY THE BUMPER WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/25/2006 - *NM
Oct 05, 2006
+ 10 more complaints for this component
ENGINE
10 complaints
THE MOTOR STARTED A FIRE!
Dec 17, 2018
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Nov 15, 2016
TL* THE CONTACT OWNS A 2002 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING SOLENOID VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,349.
Dec 14, 2015
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHEN ATTEMPTING TO POWER OFF THE VEHICLE, THE ENGINE CONTINUED TO BE ON. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
Mar 03, 2015
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT APPROXIMATELY 75 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER WITH A RAPID INCREASE OF THE ENGINE RPMS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,280.
Feb 20, 2015
+ 5 more complaints for this component
STEERING
10 complaints
ON THIS MODEL OF TRAILBLAZERS AND ENVOYS THERE IS A SERIOUS ISSUE WITH THE POWER STEERING LINE CRACKING ON THE BACK SIDE IF THE STEERING SHAFT, CAUSING FLUID TO SPRAY OUT AND IMMEDIATE LOSS OF POWER STEERING. WHEN THIS LINE BROKE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS WITH MY 4 KIDS IN THE VEHICLE, AND SHE WAS BARELY ABLE TO MANEUVER THE VEHICLE OUT OF TRAFFIC TO A SAFE SPOT, ALMOST CAUSING AN ACCIDENT. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THESE SUV'S AND FOUND THIS TO BE A VERY COMMON PROBLEM.
Jun 17, 2017
STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.
May 06, 2017
I WAS IN MOTION ON A HIGHWAY AND THE RIGHT FRONT LOWER CONTROL ARM SEPERATED FROM THE STEERING! IT LEFT ME UNABLE TO STEER OR CONTRAL THE VEHICLE. AS PER PICTURES I LOOKED THIS UP ONLINE AFTER THE ALMOST LOST MY LIFE BREAKDOWN , AND FOUND THERE HAS BEEN KNOWN PROBLEM OF THIS. AND THERE IS NO RECALL? NOT COOL.
Dec 19, 2016
FAILURE OF POWER STEERING RACK - NO PRIOR SYMPTOMS, MAJOR LEAK OCCURRED W/O WARNING;REQUIRED REPLACING POWER STEERING RACK AND HOSES - TOTAL REPAIR COST - $1464.98. *TR
Aug 21, 2011
THE POWER STEERING UNIT WENT OUT ON MY GMC ENVOY. YES, MY CAR IS OUT OF WARRANTY,BUT DO NOT FEEL THIS SHOULD OF OCCURRED. IN DISCUSSING WITH SERVICE MGR. OF SELLING DEALER HE ADVISED THEY HAVE HAD SIMILAR FAILURES. *NM
Feb 24, 2006
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
10 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Sep 25, 2014
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS UNABLE TO ACCESS THE REAR DRIVER AND PASSENGER DOORS BECAUSE THEY FAILED TO UNLATCH AND LATCH PROPELY. THE FAILURE WAS CONTRIBUTED TO THE CLOSURE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V494000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH); HOWEVER, THE REMEDY DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 150,000.
Jun 25, 2009
THE REAR WINDOW ON THE TAILGATE POPS OPEN ABOUT EVERY OTHER MONTH. THE DASHBOARD DISPLAY ADVISES THIS HAS HAPPENED BUT IT CAN BE EASILY HEARD WHEN THE LATCH POPS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. THE DATE BELOW IS THE MOST RECENT OCCURRANCE. *NM
Mar 04, 2006
REAR DOOR LATCHES SEIZE AND DO NOT LATCH THE DOOR CLOSED. INTERMITTENT PROBLEMS WITH ALL THE DOOR LATCHES IN THIS VEHICLE OCCURS FROM TIME TO TIME. *AK
Jan 23, 2006
IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM
Sep 30, 2005
+ 5 more complaints for this component
SEAT BELTS
9 complaints
Passenger front seat belt locks automatically as soon as you buckle up. It will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. Very uncomfortable to ride in the front Passenger seat.
Aug 02, 2022
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SEAT BELT SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Jun 03, 2015
TL*THE CONTACT OWNS A 2002 GMC ENVOY. HE STATED THAT THE PASSENGER SIDE SEAT BELTS WOULD NOT RETRACT. THE DEALER STATED THAT A DEFECTIVE RETRACTOR COULD HAVE CAUSED THE FAILURE HOWEVER; THEY DID NOT INSPECT THE VEHICLE. THERE IS A RECALL FOR THE SEAT BELTS (NHTSA CAMPAIGN ID #04V201000) HOWEVER; THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF JUNE 24, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Jun 24, 2008
THE LEFT REAR SEAT BELT TIGHTENED ON THE CHILD, IT WOULD NOT RELEASE, IT KEPT SQUEEZING HER. FINALLY, AFTER NOT BEING ABLE TO RELEASE THE CHILD, THE SEAT BELT WAS CUT OFF. THE CHILD SUSTAINED BRUISES.*AK
Sep 03, 2004
PROBLEMS WITH VEHICLE'S SEATBELTS.*MR SEATBELT TIGHTENS WHEN MOVING MAKING IT UNCOMFORTABLE.*TS
Sep 12, 2003
+ 4 more complaints for this component
SEATS
8 complaints
WHEN APPLYING THE BRAKES THE DRIVERS SEAT MOVES FORWARD WITH A SLIGHT ROCKING MOTION
Oct 04, 2018
THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.
Jul 03, 2015
PASSENGER'S SIDE POWER SEAT IS TILTED IN A DOWNWARD POSITION. CANNOT TILT UPWARD DUE TO ELECTRICAL MALFUNCTION. MOTOR CAN BE HEARD, BUT NOTHING IS HAPPENING.*AK
Mar 08, 2002
APPEARS THAT VEHICLE MANUFACTURER HAS OPTED TO NOT INSTALL ALL REAR SEAT BOTTOM LATCHES ON THE REAR PASSENGER SEATING. THIS IS BEING REPORTED BY SEVERAL VEHICLE OWNERS OF THE 2002 CHEVY TRAILBLAZER/GMC ENVOY LINE. IN THE EVENT OF A COLLISION, HAVING ONLY ONE LATCH ON THE LARGER SPLIT SEAT MAY CAUSE THE THE SEAT TO BE JARRED LOOSE WHICH IN TURN COULD POTENTIALLY RESULT IN PASSENGER INJURY. I WOULD LIKE TO KNOW HOW MANY OTHER OWNERS HAVE REPORTED THIS, AND IF THERE'S PLANS BY GM TO CORRECT THIS SITUATION.
Jan 16, 2002
THE DRIVERS SIDE REAR SEAT BOTTOM CUSHION HAS 2 LATCH HOOKS PROTRUDING FROM THE FLOOR AND OPENINGS FOR 2 LATCHES BUT ONLY 1 LATCH IS INSTALLED. TOLD BY DEALER THAT ALL ENVOYS ARE THAT WAY. SEAT WOBBLES AND TIDER-TODDERS WHEN 1 PASSENGER SITS IN THE MIDDLE POSITION AND ANOTHER IN THE DRIVER'S REAR.*AK
Dec 19, 2001
+ 3 more complaints for this component
TIRES
7 complaints
TIRES ARE DRY ROTTING AT 30,000 MILES
Nov 23, 2016
TIRE FAILURE/BLOWOUT.. TIRE UNDER 3 YEARS OLD. *TR
Aug 07, 2014
SPARE TIRE HOIST JAMMED COULD NOT LOWER TIRE TO CHANGE FLAT HAD TO WAIT IN 20 DEGREE WEATHER FOR A TOW. *TR
Jan 22, 2011
I AM THE ORIGINAL OWNER OF A 2002 GMC ENVOY. I LIVE IN NEW JERSEY AND I RECENTLY CAME OUT OF MY HOUSE AND FOUND I HAD A FLAT FRONT TIRE. THIS IS THE FIRST TIME SINCE WE PURCHASED OUR ENVOY THAT WE ATTEMPTED TO CHANGE A FLAT TIRE ON THE ENVOY OURSELVES. I WANTED TO SWITCH THE FLAT WITH MY FULL SIZE SPARE. WHEN MY HUSBAND TRIED TO REMOVE THE SPARE THE HOIST THAT HOLDS THE SPARE TIRE WOULD NOT BUDGE. HE EVENTUALLY JACKED UP THE VEHICLE AND REMOVED THE FLAT TIRE AND TOOK IT TO BE REPAIRED. LATER THAT DAY I BROUGHT MY ENVOY TO A TIRE STORE TO REPLACE ALL MY TIRES. THE SERVICE ATTENDANT TOLD ME HE COULD NOT LOWER THE HOIST TO REMOVE THE SPARE EITHER AND SUGGESTED I TAKE IT TO MY GMC DEALER. I BROUGHT MY ENVOY BACK TO THE DEALER I PURCHASED IT FROM AND THEY ALSO COULD NOT LOWER THE HOIST. I SPOKE TO THE SERVICE MANAGER AND HE TOLD ME IT WAS A 'DESIGN FLAW ON THE PART OF GMC. HE ALSO TOLD ME THAT THE SAME THING HAPPENED TO HIS GMC VEHICLE ONLY IN HIS CASE THE HOIST AND SPARE FELL OUT OFF HIS WHILE HE WAS DRIVING IT AND HE DID NOT EVEN REALIZE IT UNTIL HE LOOKED UNDERNEATH ONE DAY AND IT WAS GONE. HE THEN TOLD ME IT WOULD COST ME $285 TO REPLACE MINE. I CALLED GMC CUSTOMER SERVICE AND WAS TOLD THAT BECAUSE MY CAR HAD 89,000 MILES AND IT WAS OUT OF ITS WARRANTY THAT THEY WOULD NOT REIMBURSE ME FOR THE REPAIR. GMC SAID IT WAS 'NORMAL WARE AND TARE' AND WAS CAUSED BY BAD WEATHER AND ROAD SALT. WHY ON EARTH WOULD GMC DESIGN A SPARE TIRE HOIST THAT COULD NOT WITHSTAND THE ELEMENTS FOR THE LIFE OF THE VEHICLE? THERE IS NOTHING WRITTEN IN THE OWNER'S MANUAL ABOUT HOW TO CARE AND MAINTAIN FOR THE SPARE TIRE HOIST ON THE 2002 ENVOY. I WAS LUCKY THE FLAT OCCURRED IN FRONT OF MY HOUSE AND NOT ON A HIGHWAY IN THE MIDDLE OF NOWHERE. *TR
Nov 18, 2010
CONTINENTAL CROSS CONTACT LX 245/6517R TIRE. *TR
Sep 22, 2010
+ 2 more complaints for this component
EQUIPMENT
7 complaints
ON JUNE 26,2010, I HAD A FLAT TIRE. I OWN A 2002 GMC ENVOY. LUCKILY I WAS AT HOME WHEN I NOTICED I HAD A FLAT TIRE ON THE PASSENGER SIDE REAR. I'VE CHANGED FLATS BEFORE SO I FIGURED OK, I MIGHT AS WELL GET STARTED. TO MY HORROR I DISCOVERED THE HOIST ON THE UNDERSIDE OF THE VEHICLE WOULD NOT LOWER THE SPARE TIRE. I COULD NOT BELIEVE THIS WAS HAPPENING. AFTER TRYING FOR SEVERAL HOURS UNDERNEATH THE VEHICLE I GAVE UP. SO MY WIFE SAID CALL ROADSIDE ASSISTANCE TO HELP. I CALLED THEM AND THEY CAME TO MY HOME TO ASSIST. I HAD THE VEHICLE JACKED UP AND SUPPORTED SO THE DRIVER OF THE TOWTRUCK WOULD TAKE A LOOK. UNFORTUNATELY, THERE WAS NOTHING HE COULD DO EITHER. THIS IS NOW TOTAL FRUSTRATION. AFTER SEVERAL HOURS OF DELIBERATION, I DECIDED TO GO ON THE INTERNET TO FIND A FIX FOR THIS PROBLEM. LUCKILY, I FOUND A FORUM OF OWNERS WHO HAD THE SAME TYPE OF VEHICLE AND WHO HAD EXPERIENCED THE SAME PROBLEMS I HAD. THEIR SUGGESTION WORKED FOR ME, HOWEVER, THE REAL PROBLEM STILL EXISTS WITH HOIST ON THE VEHICLE. IN MY OPINION, THIS IS A VERY SEVERE PROBLEM WHICK REQUIRES A RECALL. GM MADE A HUGE GAFFE WITH THIS ONE. *TR
Jul 14, 2010
I PURCHASED MY GMC ENVOY WITH 17,000 MILES A YEAR AND A HALF AGO. SINCE PURCHASE, MY RADIO HAS HAD TO BE REPLACED TWICE BECAUSE THE CD PLAYER STOPS WORKING. SINCE THE LAST TIME IT WAS REPLACED WHICH WAS ABOUT 6 MONTHS AGO:MY CD PLAYER HAS STOPPED WORKING AGAIN. THE DELAER SAYS THAT SINCE MY VEHICLE IS OUT OF WARRANTY, I WILL HAVE TO BUY A NEW RADIO. I DO NOT UNDERSTAND THIS CONCEPT BECAUSE THE RADIO HAS A YEAR WARRANTY ON IT. THIS IS RIDCULOUS BECAUSE THIS WILL BE THE THIRD RADIO AND THE CAR ONLY HAS 45,000 MILES. AM I GOING TO HAVE TO REPLACE MY RADIO EVERY 15,000 MILES? THE TYPE OF RADIO THAT I HAVE IS A BOSE 6 DISC IN-DASH CD RADIO. CAN YOU PLEASE HELP ME? I HAVE HAD SO MANY PROBLEMS WITH MY DEALERSHIP AND THIS VEHICLE THAT I WILL NEVER BUY ANOTHER ONE. I NEED SOME PROFESSIONAL ADVICE. THANKS.*AK
Sep 07, 2004
THE JACK ON THE 2002 GMC ENVOY 4X4 IS NOT ADEQUATE FOR THE VEHICLE. IT HAS TO BE PLACED IN A VERY LIMITED NUMBER OF LOCATIONS UNDER THE VEHICLE, AND WILL NOT WORK AT ALL UNLESS THE PAVEMENT IS ABSOLUTELY FLAT (NO CRACKS IN THE CEMENT!). MY VEHICLE WAS SOLD NEW WITH SKID PLATES FOR OFF-ROADING, BUT THE JACK IS TOTALLY UNUSABLE ON A DIRT SURFACE AND IT SOMETIMES EVEN ON PAVEMENT WON'T JACK THE VEHICLE HIGH ENOUGH TO GET THE TIRE OFF THE GROUND.*AK
Jan 29, 2004
WHEN THE VEHICLE IS ON FOR AN EXTENDED ABOUT OF TIME (MORE THAN ONE HOUR) THE SURFACE OF THE RADIO GETS EXTREMELY HOT AND HAS BURNT MY FINGERS. I CONFRONTED THE DEALERSHIP AND THEY SIMPLY SAID TO TURN DOWN THE INTERIOR LIGHTING (WHICH WAS AN INSULT). BY SURFACE I DO NOT MEAN THE BUTTONS, BUT THE SURFACE AROUND THE BUTTONS WHICH IS EASILY ACCESSIBLE. NUMEROUS TIMES I HAVE REACHED DOWN TO ADJUST THE RADIO AND, WHILE KEEPING MY EYES ON THE ROAD, TOUCHED THE SURFACE OF THE RADIO NEXT TO THE BUTTONS. THIS THEN MADE ME JUMP AT WHICH TIME I EASILY COULD HAVE LOST CONTROL OF THE VEHICLE. THIS HAPPENS EVERY TIME I DRIVE THE VEHICLE, THIS IS WHY THE NUMBER OF FAILURES IS 800. *AK
Jan 20, 2004
WHEN VEHICLE IS AT A 1/4 TANK OR LESS, AND GAS IS APPLIED, VEHICLE WILL NOT ACCELERATE. THE DEALERSHIP REPLACED THE MAIN COMPUTER CHIP. PLEASE PROVIDE MORE DETAILS. TS
Jan 08, 2003
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
Went to store bought food Left store and car started chugging and losing power When I got home my son said he could smell exhaust and it sounds like the catalytic converter
Jul 12, 2025
I CLOSED THE REAR GLASS WINDOW HATCH AND THE GLASS EXPLODED. THE SHATTERED GLASS CAUSED CUTS AND ABRASIONS ON MY EXPOSED SKIN. MY SUV WAS PARKED IN MY DRIVEWAY AT THE TIME. THE SECURITY CAMERAS AT MY HOME TAPED THE INCIDENT AS IT OCCURRED.
Dec 08, 2017
MY REAR LIFT GATE DOES NOT LOCK WITH OR WITHOUT THE KEY FOB NOR WITH THE POWER DOOR LOCK BUTTON. THERE IS NO MANUAL WAY TO LOCK MY DOORS IT SEEMS TO BE A POOR DESIGN AND A SAFETY FACTOR. MY WIFE IS AFRAID TO DRIVE BECAUSE ANYONE CAN OPEN THE LIFT GATE AND ROB HER OR EVEN MYSELF.
Mar 20, 2017
THE REAR WINDOW OF THE 2002 ENVOY XL EXPLODED WHILE SITTING IN THE DRIVEWAY.
Dec 22, 2015
HAVE ISSUES WITH 4WD. VEHICLE DOES NOT WANT TO ENGAGE IN 4WD HI OR LOW. TRIED IN PARK & NEUTRAL WHILE PARKED AND ALSO WHILE DRIVING AT A LOW SPEED.
Sep 13, 2015
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,POWER TRAIN
6 complaints
WHEN I START THE TRUCK IN THE MORNING IT SOUNDS LIKE THE ENGINE IS REVVED UP WITH THE LOUD FAN NOISE. I HAD THE FAN CLUTCH REPLACED INDEPENDENTLY AND THE LOUD NOISE CONTINUES AND A SLIGHT LOSS OF POWER AT TIMES WHILE DRIVING AND IT FEELS LIKE IT'S TAKING TOO LONG SHIFT INTO THE NEXT GEAR. THE NOISE IS REALLY HEARD WHEN YOU ACCELERATE ON THE GAS PEDAL. *TR
Dec 24, 2011
ROARING SOUND, NO POWER, VEHICLE CAN BARELY REACH 30MPH, LOUD NOISE HAS EXISTED FOR LONG TIME (SEVERAL YEARS) AND THE POWER PROBLEM USUALLY RESOLVED AFTER ABOUT 5 MINUTES. THIS IS A DEFECT. I FOUND HUNDREDS OF OWNERS COMPLAINING OF SAME PROBLEM ON LINE. DEALER REPLACED FAN CLUTCH. *TR
Aug 08, 2008
FAILURE OF ENGINE COOLING SYSTEM AND FOUR WHEEL DRIVE SYSTEM. *JB
Nov 06, 2004
ENGINE STALLS FOR NO APPARENT REASON. I HAVE CONTACTED DEALERSHIP AND THEY CAN FIND NOTHING WRONG. I ADVISED THEM OF A RECALL REGARDING THE FUEL SYSTEM THAT MAY AFFECTED THE PROBLEM. SAYS THEY REPLACED THE FUEL FILTER. THE FIRST TIME I TOOK IT IN, THEY SAID THAT IT WAS THE IGNITION SWITCH. ALSO TRANSMISSION MAKES A VERY LOUD NOISE WHEN ATTEMPTING TO TAKE OFF AT TIMES. IT SOUNDS LIKE AN ENGINE FAN THAT WILL NOT GO OFF. THERE IS A MAJOR LOST OF POWER WHEN THIS PROBLEM IS OCCURING. I BOUGHT THIS CAR AS A PROGRAM CAR, WITH @ 11, 000 MILES ON IT ALREADY. I'VE HAD PROBLEMS WITH IT FROM DAY ONE. I HAVE ONLY HAD IT A FEW MONTHS. I AM EXTREMELY IRRITATED WITH THIS ENGINE PROBLEM. THIS IS EXTREMELY UNSAFE. DT
Nov 01, 2002
WHILE DRIVING, CAR SUDDENLY SHUT DOWN COMPLETELY WITH NO WARNING. SECOND PROBLEM: TRANSMISSION FAILED WHILE TOWING 3300 LBS OR LESS ON TWO SEPARATE OCCASIONS. *AK
Sep 28, 2001
+ 1 more complaint for this component
FUEL SYSTEM, OTHER
5 complaints
STRONG SMELL OF GAS BEFORE AND AFTER STARTING ENGINE. *TR
Jul 16, 2010
I STARTED TO SMELL A "GAS LIKE" SMELL IN MY GARAGE AND WHEN PARKED OUTSIDE. I TOOK VEHICLE TO LOCAL REPAIR SHOP AND WAS TOLD THAT I HAD TO REPLACE THE FUEL PUMP BECAUSE IT WAS ALL RUSTED AND IT WAS CAUSING A FUEL LEAK. *TR
Mar 16, 2010
GAS TANK HAS CRACK AND FUMES LEAK. *TR
Feb 15, 2010
THE FUEL PUMP MODULE ON THE VEHICLE BEGAN LEAKING. THIS LEAK ULTIMATELY LEAD TO GASOLINE POURING ALL OVER THE ROAD. ONE QUARTER OF A TANK OF FUEL SPILLED FROM THE TANK IN APPROXIMATELY ONE QUARTER MILE. THERE EASILY COULD HAVE BEEN A FIRE. I ENDED UP WALKING HOME. *TR
Dec 29, 2008
2002 GMC ENVOY BEGAN TO EMIT OVERWHELMING ODORS. THE INTERIOR OF THE CAR AND EXTERIOR OF THE CAR SMELLS STRONGLY OF LEAKING FUEL. THE VEHICLE MUST BE PARKED IN MY DRIVEWAY TO PREVENT VAPORS FROM ACCUMULATING IN MY GARAGE AND SEEPING INTO MY HOME. THE LEAKING ODORS INTO THE GARAGE AND HOUSE HAVE CAUSED ME TO HAVE SEVERE HEADACHES. THE CAPTURED VAPORS IN MY GARAGE PRESENTED A SEVERE FIRE HAZARD. I TOOK MY VEHICLE TO A LOCAL MECHANIC WHO REPORTED TO ME THAT THE FUEL PUMP ASSEMBLY ON TOP OF THE FUEL TANK WAS LEAKING DUE TO CORROSION ON SEVERAL OF THE TUBES THAT TRANSPORT FUEL. HE STATED THIS IS AVERY COMMON PROBLEM ON THE GMC ENVOYS AND THAT HE HAS REPAIRED MANY OF THEM FOR THE SAME PROBLEM. *TR
Oct 15, 2007
AIR BAGS,SEAT BELTS
4 complaints
I WAS INVOLVED IN A ACCIDENT ON 2/21/08 AT 2:00PM THE ACCIDENT INVOLVED THREE CARS. I WAS DRIVING A 2002 GMC ENVOY 1ST CAR CROSSED THREE LANES OUT OF CONTROL I HIT THE CAR AND ANOTHER CAR HIT ME FROM BEHIND THE APPROXIMATE SPEED WAS 45 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY NOR DID MY SEATBELTS LOCK CAUSING ME GREAT BODILY INJURY BY HITTING THE STEERINGWHEEL AND FORCING MY LEGS UP UNDER THE DASHBOARD. *TR
Feb 22, 2008
WHILE DRIVING 55 MPH DRIVER APPLIED THE BRAKES TO SLOW DOWN THE SPEED AND CONSUMER LOST CONTROL, CAUSING THE VEHICLE TO HIT A GUARD RAIL AND ROLL OVER THREE TIMES. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, THE AIRBAG DID NOT DEPLOY, AND SEAT BELT DID NOT HOLD THE PASSENGER. *AK
Jun 16, 2004
CONSUMER STATED WHILE SHE AND HER HUSBAND WERE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 40-50 MPH, THE VEHICLE IN FRONT OF THEM DECIDED TO MAKE A QUICK TURN, WHICH CAUSED HER HUSBAND TO HIT THE VEHICLE IN THE SIDE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. BOTH SHE AND HER HUSBAND SUSTAINED INJURIES. HIS KNEES WENT INTO THE DASH AND HE WAS SORE FROM HEAD TO TOE. THIS IMPACT CAUSED HER HEAD TO SNAP BACK, RESULTING IN A CHEST WALL INJURY/A STIFF NECK , AND BACK. THIS WAS A MALFUNCTION BECAUSE THE AIR BAGS SHOULD HAVE DEPLOYED BECAUSE OF THE RATE OF SPEED. *AK *CB THE CONSUMER ALSO FELT THE SEAT BELT DID NOT REALLY PERFORM AS DESIGNED. *JB
Aug 07, 2003
ALL OF THE EIGHT (8) AIR BAG EQUIPPED IN THE VEHICLE FAILED TO DEPLOY DURING FRONTAL IMPACT, ALTHOUGHT PROPERLY RESTRAINED THE CONSUMER STILL SUSTAINED SERIOUS INTERNAL INJURIES, INCLUDING A LACERATED LIVER.(ATTORNEY ON BEHALF OF CLIENT0 NLM
Jul 10, 2002
VEHICLE SPEED CONTROL
4 complaints
2002 GMC ENVOY -DRIVER WAS SITTING AT TRAFFIC SIGNAL WITH LEFT TURN SIGNAL ON . WHEN LIGHT TURNED GREEN DRIVER PROCEEDED THROUGH INTERSECTION TO MAKE TURN WHEN ACCELERATOR THROTTLE. DRIVER COULD NOT STOP OR CONTROL VEHICLE CAUSING IT TO HIT CONCRETE BRIDGE PILLAR HEAD ON. *JB
Jan 22, 2006
THE CRUISE CONTROL WAS SET TO 55 MPH VEHICLE LURCHED FORWARD AND THEN ROLLED OVER. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK *SC
Oct 15, 2004
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT HIT A GUARD RAIL, FLIPPED OVER SIX TIMES, AND LANDED UPRIGHT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK
Jul 13, 2004
LOSS OF ENGINE POWER PREVENTING PASSING ON HIGHWAY WAS CAUSED BY FAILURE OF THE GAS PEDAL (#15150990), WHICH HAD TO BE REPLACED (PARTS AND LABOR: $211). *LA
Apr 06, 2004
VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDOW SHATTERED. THE CONTACT STATED THAT THE WINDOW FRACTURED FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER FAILED TO OFFER ASSISTANCE IN REPLACING THE REAR HATCH WINDOW. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Dec 20, 2016
I RECENTLY PURCHASED MY ENVOY AND THE WIPERS WORKED MOST OF THE WAY HOME, THE PASSENGER SIDE STOPPED WORKING . THEN THE DRIVER SIDE WOULD NOT GO DOWN WHEN SHUT OFF. NOW WHEN I TURN THEM ON THEY HOP UP AND GO RIGHT BACK DOWN AND DO NOT WORK.
Apr 10, 2016
WHEN USING THE WIPERS, THEY WILL WIPE OK FOR A COUPLE OF SWIPES AND THEN GET STUCK AND SHIMMY DOWN THE WINDSHIELD. SOMETIMES THEY JUST STICK IN PLACE. IT DOESN'T MATTER WHAT SPEED WE GO OR IF WE ARE STOPPED.
Sep 13, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
AS I WAS DRIVING DOWN INTERSTATE AT 70-75MPH , THE HEADLIGHTS, DASH LIGHTS, ALL THE LIGHTING JUST SHUT OFF! I HAD NO IDEA WHAT TO DO. I WAS ON ONE OF THE MOST DANGEROUS INTERSTATES, KNOWN FOR FATAL ACCIDENTS... AND I'M DRIVING IN THE DARK WITHOUT LIGHTS! I QUICKLY MOVED TO SIDE OF ROAD AND SHUT IT OFF IN CASE OF FAULTY WIRING/FIRE HAZARD. AFTER APPROX. A FIVE MINUTE PHONE CALL, I STARTED CAR, LIGHTS WORKED. STARTED DRIVING AGAIN, APPROX. 10 MINUTES DOWN ROAD, LIGHTS SHUT OFF AGAIN. I HOPE THIS PROBLEM IS RESOLVED SOON! THIS IS DANGEROUS AND CAN KILL PEOPLE! *TR
Oct 21, 2013
THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR
Aug 03, 2013
EXTERIOR LIGHTS, INTERIOR LIGHTS FLICKERING,,,CLUSTER GAUGES CHANGING STATE ON THEIR OWN,,, *TR
Mar 09, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
2002 GMC ENVOY SLT. ENGINE STALLS AT HIGHWAY SPEEDS. LOSS OF POWER BRAKES AND STEERING. ENGINE WILL NOT RESTART FOR ANYWHERE FROM 20 TO 30 MINUTES. THIS IS THE 5TH TIME THAT THIS HAS HAPPENED TO ME IN THE PAST 4 YEARS. 4 TIMES ON THE FREEWAY AND ONCE ON A SURFACE ROAD. THIS TIME I WAS WITH MY WIFE AND 11 MONTH OLD DAUGHTER. I WAS NOT ABLE TO PULL THE CAR OVER TO A SAFE LOCATION. I ENDED UP IN THE LEFT SHOULDER IN NEXT TO THE FAST LANE WITH ONLY ABOUT A FOOT OF SPACE TO MY RIGHT WHERE THE CARS WERE WHIZZING BY. I CANNOT TELL YOU THE TERROR THAT I FELT, AS MY DAUGHTER WAS IN HER CHILD CAR SEAT ON THAT SIDE AS THE CARS PASSED HONKING. THIS VEHICLE IS VERY UNSAFE. I HAVE READ MANY INTERNET POSTINGS AND IT APPEARS THAT THIS PROBLEM OCCURS OFTEN WITH THIS MAKE AND MODEL, YET WHENEVER I TAKE THE VEHICLE TO THE DEALERSHIP ALL I GET IS: NO CODES ARE DISPLAYED, WE CAN'T DUPLICATE THE PROBLEM, OR THEY START THROWING PARTS AT IT. SO FAR I HAVE REPLACED A FUEL PUMP AND A CRANK ANGLE SENSOR, HAD THE FUEL INJECTORS CLEANED. THE PROBLEM PERSISTS. I WANT TO MAKE SURE THAT MY DESCRIPTION IS CLEAR. THE ENGINE TEMPERATURE IS NORMAL, VOLTAGE IS NORMAL, OUTSIDE TEMPERATURE CAN BE HOT, WARM OR COLD, IT CAN BE DAY OR NIGHT. IT HAS HAPPENED IN ALL OF THESE CONDITIONS. WHAT IS WORSE IS THAT I CANNOT RESTART THE ENGINE FOR AROUND 20-30 MINUTES, PRESUMABLY THERE IS SOME SORT OF RESET ON THE COMPUTER ECM/PCM THAT OCCURS THAT GRANTS ME THE RIGHT TO NOW DRIVE MY VEHICLE AGAIN? THIS IS UNACCEPTABLE. MY DAUGHTER, MY WIFE OR I COULD HAVE BEEN INJURED OR EVEN KILLED. I HAVE NEVER COMPLAINED ABOUT THIS BEFORE EXCEPT TO THE DEALER BUT NOW THAT I HAVE A BABY, I AM LIVID. I AM A VERY EXPERIENCED DRIVER AND HAVE ALWAYS BEEN ABLE TO PULL THE VEHICLE TO SAFETY EVEN WITHOUT THE POWER ASSISTED BRAKES OR STEERING. I VERY MUCH WORRY ABOUT LESS EXPERIENCED DRIVERS SUCH AS MY WIFE WHO IS FROM A FOREIGN COUNTRY AND HAS ONLY BEEN DRIVING FOR TWO YEARS. IF SHE HAD BEEN DRIVING WE WOULD HAVE. *TR
Nov 30, 2008
MY 2002 GMC ENVOY LOST ALL POWER THREE TIMES AT HIGH RATES OF SPEED. THE FIRST TIME WE HAD IT SERVICED AND I WAS TOLD A MODULE NEEDED REPLACED. THE SECOND TIME, THE CAR SHUT DOWN AT HIGHWAY SPEEDS BUT RESTARTED APPROXIMATELY 15 MINUTES LATER BUT THEN THE SAME THING HAPPENED AGAIN THE NEXT DAY WHILE MY WIFE WAS DRIVING HOME FROM WORK TRAVELING AT 65 MPH DOWN A HIGHWAY. WE HAD IT SERVICED AGAIN AND THIS TIME I WAS TOLD IT WAS DUE TO A LOOSE WIRING HARNASS. CAR HAS HAD NUMEROUS PROBLEMS SINCE AND IT IS AN UNSAFE VEHICLE FOR MY FAMILY TO BE TRANSPORTED IN.
Sep 26, 2003
02/11/02 4,667 MILES EVERYTHING SHUT OFF. ENGINE STOPPED WHILE DRIVING. RESTARTED AT 2000 RPM WITH LOTS OF NOISE. 05/29/02 7,463 MILES VEHICLE DIED AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 06/05/02 7,664 MILES VEHICLE DIED WHILE DRIVING AND WOULD NOT RESTART UNTIL AFTER 15-20 MINUTES 11/13/02 11,528 MILES BACKING OUT OF DRIVEWAY ENGINE DIED. WOULD NOT RESTART. TOWED IN. 06/10/03 17,865 MILES DIED WHILE DRIVING. DEALER DID NOT EVEN LOOK INTO THIS. 06/14 TO 06/18/03 18,000 TO 18,214 MILES CAR OFF ROAD FOR 5 DAYS DUE TO ENGINE DIED WHILE DRIVING. I REFERENCED ECAS AND PCM PROBLEM NHTSA DEFECT SUMMARY EA03007. DEALER TELLS US NO-ONE ELSE HAS HAD THIS PROBLEM. SUGGESTS DRIVING ROUND DEALERSHIP UNTIL PROBLEM OCCURS, AND THEN CALLING THEM. DON'T TRY TO START UNTIL THEY COME OUT (NEVER MIND WE'RE IN THE MIDDLE OF A BUSY ROAD AND IN THE EVENING TIME WHEN THEY ARE CLOSED). WE ARE LUCKY WE WERE NOT REAR-ENDED THIS LAST TIME. GMC REFUSE TO REPLACE ECAS WIRING BUNDLE AND PCM SOLUTION PER EA03007. HELP!!! HELP!!! PLEASE HELP!!! *NLM
Jun 18, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
3 complaints
ENGINE STALLS, CAUSING CONSUMER TO WAIT A HALF AN HOUR TO START VEHICLE AGAIN. THIS HAS HAPPENED THREE TIMES. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. ALSO, ABS FAILURE. *AK
Feb 03, 2003
WHILE DRIVING T 75MPH BRAKE LIGHT ILLUMINATED INDICATING A MALFUNCTION. VEHICLE THEN SHUT COMPLETELY DOWN, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE VEHICLE IDENTICATION NUMBER, AND ANY FURTHER INFORMATION. *AK
Nov 29, 2001
WHILE OPERATING VEHICLE AT ABOUT 75 MPH IN FAST LANE VEHICLE LOST POWER, ALMOST CAUSING AN ACCIDENT. LOSS OF ENGINE POWER/ STEERING POWER, AND ONCE VEHICLE CAME TO A STOP. DASHBOARD ILLUMINATION SHOWED BRAKE CHECK VALVE DEFECT. *AK
Nov 19, 2001
ELECTRICAL SYSTEM,ENGINE
2 complaints
WE WERE DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST QUIT. WE WERE ABLE TO COAST TO THE SIDE OF THE FREEWAY. HAD TO HAVE THE ENVOY TOWED TO OUR MECHANIC. THEY COULD NOT FIND ANYTHING WRONG WITH IT. WE NOW BELIEVE IT WAS AN IGNITION PROBLEM LIKE WITH THE OTHER GMC VEHICLES. *TR
Jun 10, 2014
WE WERE AGAIN DRIVING ON INTERSTATE 5 AT 60 MPH WHEN THE ENGINE JUST STOPPED. WE WERE ONCE AGAIN ABLE TO COAST TO THE SIDE OF THE ROAD. THIS IS THE 2ND TIME OUR ENVOY JUST STOPPED RUNNING AT 60 MPH. AGAIN, THE MECHANICS COULD NOT FIGURE OUT WHY THIS HAPPENED. I HAPPENED ONE MORE TIME, BUT I DO NOT HAVE THE DATE. SO THAT MAKES THREE TIMES OUR 2002 GMC ENVOY SUDDENLY QUIT RUNNING WHILE AT A HIGH SPEED ON THE FREEWAY. WE ARE CONCERNED THIS IS AN IGNITION PROBLEM LIKE WITH THE OTHER GM VEHICLES THIS HAS HAPPENED TO. *TR
Jun 10, 2014
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
STOP ENGINE/LOW OIL PRESSURE DISPLAY CONTINUALLY COMES ON AND WHILE DRIVING, THE VEHICLE HESITATES AND AT TIMES WILL STALL. AFTER REPLACING PCM, OIL SENDING UNIT, THROTTLE BODY ASSEMBLY, CLEANING THE PCV VALVE AND MAP SENSOR AND MULTIPLE OTHER PARTS, I WAS TOLD THAT THE DEALERSHIP DID NOT KNOW WHAT IT WAS AND STATED THAT THEY COULD REPLACE THE CAM SHAFT ACTUATOR (FOR A COST OF APPROX. $885), BUT THEY COULD NOT GUARANTEE THAT WOULD RESOLVE THE PROBLEM. I HAVE TAKEN MY VEHICLE BACK TO THE SAME DEALERSHIP FROM 02/14/2011 UNTIL 11/07/12 AND STILL UNABLE TO FIX THE PROBLEM. I'VE FILED A COMPLAINT WITH GMC MANUFACTURER, BUT STILL HAVE NOT BEEN ABLE TO RESOLVE MY ISSUES. *TR
Jun 17, 2013
I HAVE HAD MULTIPLE ELECTRICAL AND TRANSMISSION PROBLEMS WITH MY 2002 GMC ENVOY. YESTERDAY MY FAMILY AND I WERE DRIVING ON INTERSTATE 80, WHILE ON CRUISE CONTROL, THE SUV SHUT OFF. I BARELY WAS ABLE TO GET TO THE SIDE OF THE ROAD. I ALMOST HIT A VEHICLE GETTING OFF THE HIGHWAY SINCE I LOST POWER STEERING. AFTER 15 MINUTES OF NOT STARTING, IT FINALLY STARTED. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY COULDNT FIND ANYTHING. I HAVE WRITTEN MANY LETTERS AND TRIED TO CONVINCE GMC THAT THIS SUV IS NOT SAFE.
Sep 29, 2003
WHEELS
2 complaints
2002 ENVOY WHEEL STUDS BROKE COMPLETELY OFF 3 TIMES. *TS ***NO ANSWER REQUIRED*** THE STUDS ALWAYS BREAK OFF IN THE SAME LOCATION, THE DRIVER'S SIDE REAR WHEEL. THE WHEELS HAVE BEEN ROTATED BY THE DEALER EVERY 7/8000 MILES. *NM
Feb 06, 2006
OWN 2002 ENVOY FROM GMC,AFTER 15,000 MILES DEVELOPED A GRINDING NOISE IN WHEELS.HAVE BEEN BACK TO DEALER AND SPOKE TO GMC DIRECT.THEY HAVE TRIED TO CORRECT 5 TIMES.THEY ACKNOWLEDGE PROBLEM IN AXLE.HAVE PUT CONVERSION KIT IN TO CORRECT,WHICH DIDN'T WORK.MECHANIC CLAIMS DEALERSHIP HAVE TWO OTHER ENVOY'S WITH SAME PROBLEM.I BELIEVE THIS MAYBE A MANUFACTURING DEFECT.THEY ARE TRYING TO RESOLVE THIS PROBLEM FOR ME.I AM NOT REQUESTING ANY HELP WITH THIS ISSUE.I WANT THIS AT LEAST TO BE A MATTER OF RECORD FOR ANY FUTURE COMPLAINTS WHICH MAY COME YOUR WAY.
Dec 18, 2002
VISIBILITY,STRUCTURE
2 complaints
DT*: THE CONTACT STATED THE ELECTRONIC MIRRORS RE-ADJUST WITHOUT WARNING. THE MIRRORS SHOULD MAINTAIN THE LAST SETTING, BUT REQUIRE RE-ADJUSTMENT EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE MIRRORS RE-ADJUST WHILE DRIVING MAKING IT DIFFICULT TO CHANGE LANES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER TWICE FOR REPAIRS. THE DEALER REPLACED THE MIRRORS AND MADE ADJUSTMENTS TO THE ELECTRICAL UNIT. THE PROBLEM WAS ONLY ALLEVIATED TEMPORARILY BY THE REPAIRS AND THE MIRRORS BEGAN MALFUNCTIONING AGAIN A YEAR AGO. *NM... THE MIRRORS WILL SELF ADJUST THE SETTINGS. WHILE DRIVING THE CONTACT LOOKED IN THE MIRRORS TO CHANGE LANES AND THEY WERE OUT OF ADJUSTMENT. HAD TO CONSTANTLY ADJUST THE MIRRORS PRIOR TO CHANGING LANES. ALSO, WHEN SHUTTING THE VEHICLE OFF, AND RESTARTED IT, HAD TO ADJUST THE MIRRORS. THE MIRRORS WILL NOT HOLD THE SET ADJUSTMENT. IN ADDITION, THE TAILGATE COULD ONLY BE OPENED WITH THE REMOTE, THERE WAS NO OTHER WAY TO OPEN THE TAILGATE. IN A SITUATION WHERE THE CONTACT'S ONLY EXIT FROM THE VEHICLE WAS FROM THE INSIDE, COULD NOT OPEN MANUALLY FROM THE INSIDE. *AK
Jan 17, 2006
MEMORY MIRRORS DO NOT RETURN TO THE CORRECT SETTINGS. CONSUMER WAS ORGINALLY TOLD THERE WAS NO PROBLEM; HOWEVER, TWO DEALERSHIPS HAD DUPLICATED THE PROBLEM AND COULD NOT FIX IT. HAD IT IN A TOTAL OF 8 TIMES, AND SEVERAL PARTS OF VEHICLE HAVE BEEN REPLACED, INCLUDING MIRRORS/ MIRROR ACTUATORS/ LIFTGATE CONTROL MODULE , AND DRIVER'S SIDE DOOR CONTROL MODULE. THIS MIRROR DEFECT WAS SIMILAR TO THE ONES MENTIONED IN ODI ID NUMBERS 755966, 757526, 757914, 759042, 759973, 760504 AND 8000646. CONSUMER'S FILE NUMBER WITH GMC HAS BEEN 1-11855349. THIS WAS VERY UNSAFE BECAUSE WHEN THINKING THAT MIRRORS WERE SET, THEY WERE NOT. AT NIGHT OR IN THE DARK CONSUMER MUST WAIT TO SEE A LIGHT TO SET THEM. DT. *AK
Nov 11, 2002
AIR BAGS,EQUIPMENT
2 complaints
I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES
Jul 18, 2005
THE CONSUMER WAS NOT NOTIFIED BY GMC ABOUT THE RECALL FOR THE AIR BAG 02 V 222 000 AND MECHANICAL OVER RIDE 03 V 075 000, ALTHOUGH THE RECALL APPLIED TO THE VEHICLE IDENTIFICATION NUMBER. *JB
Jun 05, 2003
CHILD SEAT
2 complaints
ONE OF THE SEATS LATCH HOOKS WAS SEWN ON UPSIDE DOWN. *NM COSCO ALPHA OMEGA (MODEL#22155HMR) *TC *JB
Nov 09, 2004
THE OWNER'S MANUAL STATES A CHILD'S SEAT CAN BE INSTALLED IN THE FRONT SEAT OF THE VEHICLE. CONSUMER CALLED THE DEALER, AND THE DEALER DID NOT RECOMMEND SITTING A CHILD IN FRONT OF AN AIR BAG. *AK
Nov 06, 2003
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
WINDSHIELD WIPERS AND TRANSMISSION ARE NOT FUNCTIONING PROPERLY DUE TO A MALFUNCTION IN THE ELECTRICAL SYSTEM. *AK
Sep 08, 2003
TURN SWITCH PREVIOUSLY REPLACED BECUASE HAZARDS CAME ON WHEN PUTTING ON TURN SIGNAL. NOW WINDSHIELD WIPERS ARE STUCK ON AND HAD TO PULL FUSE TO STOP, WILL BE RETURNING TO DEALER, AGAIN
Mar 29, 2002
ENGINE AND ENGINE COOLING,VISIBILITY
2 complaints
RE ODI#10026102: VEHICLE WITH STALLING PROBLEM BROUGHT TO DEALER WHO DETECTED NO DEFECT. DEALER UNABLE TO RECTIFY PROBLEM. I HOPE STALLING PROBLEM DOES NOT OCCUR AT HIGHWAY SPEEDS AS IT HAS WITH OTHER VEHICLES, SAME MAKE AND MODEL.DEALER STATED WANDERING DRIVERSIDE MIRROR FIXED. WE'LL SEE.*AK
Jul 16, 2003
WHILE WAITING TO PROCEED IN TRAFFIC WITH FOOT ON BRAKE AND CAR IN DRIVE, ENGINE SUDDENLY STALLED OUT AND WAS UNABLE TO BE RESTARTED. ALSO, DRIVERSIDE MIRROR KEEPS RESETTING WHEN UNLOCKING THE AUTOMATIC DOORS. WIPERS DON'T FUNCTION PROPERLY WHEN IN INTERMITTENT MODE. CAR IS AT DEALER NOW, HOPEFULLY THEY CAN RESOLVE THIS. *AK VEHICLE IS EQUIPPED WITH RAINSENSE AUTOMATIC RAIN SENSING WIPERS. RAINSENSE WORKS ONLY WHEN IN INTERMITTENT MODE. SETTINGS ADJUST SENSITIVITY OF WIPERS BUT NOT FREQUENCY. WIPER FAILS TO MAKE A COMPLETE SMOOTH PASS ACROSS WINDSHIELD. THEY STOP SEVERAL TIMES DURING THEIR SWEEP AND STUTTER. AFTER A FEW SECOND PAUSE THEY RESUME THEIR SWEEP. WIPERS WORK FINE WHEN SET TO STANDARD HIGH OR LOW WIPER SETTINGS. *KMB
Jul 15, 2003
STEERING,ENGINE AND ENGINE COOLING
2 complaints
I AM CONCERN ABOUT SAFETY DEFECT THAT EXIST IN MY GMC ENVOY 2002. I OWN THIS VEHICLE SINCE MARCH 2002 (1 YEAR) AND IT STALLED 5 TIMES ALREADY WHEN DRIVING. IT HAPPEND 3 TIMES WHEN I STOPPED MY VIHICLE AT RED TRAFFIC LIGHT AND 2 TIMES WHEN BREAKING TO SLOW DOWN, DRIVING DOWNHILL BEFORE A CURVE. THIS 2 TIMES HAVE SCARED ME SO MUCH THAT I AM AFFRAID TO USE THIS CAR AGAIN. I DRIVE CARS FOR 28 YEARS AND NOTHING LIKE THAT HAS HAPPEND TO ME IN MY LIFE. ENGINE STOPS WORKING, ALL LIGHTS GO OUT AND THERE IS NO CONTROL OVER THE CAR WHATSOEVER. I AM HAPPY NO ONE GOT HURT IN THOSE INCIDENTS. THIS CAR HAS ONLY 16K MILES ON IT AND HAS BEEN IN SERVICE NUMEROUS TIMES ALREADY, INCLUDING POWER STEERING LEAK - 2 TIMES REPAIRED. I DO NOT THINK DRIVING THIS CAR IS SAFE AND FOR THAT REASON I CANNOT USE IT ANYMORE.
Mar 25, 2003
WHEN THE CAR HAD 4500 MILES, THE ENGINE STOPPED RUNNING WHEN I WAS DRIVING AT 40 MPH -- THERE WERE NO WARNING SIGNS OR OTHER PROBLEMS BEFOREHAND. THE CAR WOULD NOT RESTART IMMEDIATELY - NOTHING HAPPENED WHEN I TURNED THE KEY -- THEN, AFTER 45 MINUTES IT STARTED BUT THE ENGINE WAS VERY NOISY AND POWER TO ACCELERATE WAS VERY POOR. THE DEALER FIXED THE NOISY ENGINE BY RECALIBRATING THE PCM BUT THEY SAID NO FAULT CODES WERE REGISTERED IN THE CAR'S COMPUTER SO THEY CAN'T FIGURE OUT WHY THE CAR STALLED. I ADVISED THEM ABOUT NHTSA RECALL CAMPAIGN # 02V121000 FUEL:FUEL FILTER LINE WHERE THE SYMPTOMS WERE VERY SIMILAR TO MINE. THEY SAID THERE WAS NO GM RECALL AND THERE WAS NO PROBLEM WITH MY FUEL FILTER FITTING. THE STALL OCCURED ON 5/14/02 AND I HAVE DRIVEN 600 MILES SINCE THEN WITHOUT INCIDENT. I CALLED THE GMC # LISTED IN THE RECALL NOTICE ON 5/24/02 AND THEY SAID NO RECALLS APPLIED TO MY CAR (WHICH WAS MFG'D IN 9/01) AND THEY HAD NO KNOWLEDGE OF THE NHTSA RECALL CAMPAIGN # 02V121000. I'M CONCERNED THAT WHATEVER CAUSED MY CAR TO STALL WHILE DRIVING WILL REOCCUR AND IT IS DANGEROUS TRYING TO PULL OVER ACROSS TRAFFIC LANES TO THE SHOULDER WITHOUT ENGINE POWER OR POWER STEERING.*AK
May 25, 2002
SUSPENSION,POWER TRAIN
2 complaints
CONSUMER STATES THE VEHICLE WILL SLIP OUT OF OVERDRIVE AND INTO FIRST GEAR, WHICH RESULTS IN THE VEHICLE LOSING POWER. THERE IS A WARNING LIGHT THAT WILL COME ON WHICH WILL READ REDUCE ENGINE SPEED, THE DEALER REPLACED THE PCM/VCM BUT THIS DID NOT CORRECT THE PROBLEM, FRONT END SQUEAKS WHEN TURNING AND DRIVING, . MR *NLM *DT
Oct 16, 2002
VEHICLE IS SQUEALING ON FRONT PASSENGER SIDE. ALSO, TRANFER CASE IS DEFECTIVE. *AK
Nov 09, 2001
EXTERIOR LIGHTING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
There are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something I drive a 02 gmc envoy slt 4x4 4.2l. The mileage is unknown due to instrument cluster not working on the DIC settings.I purchased under the pretenses it only had 188000 miles but ive seen higher milage on some shop records also the Center console lid dont latch and other things I cant think of at the moment
Apr 03, 2023
POWER TRAIN,STRUCTURE
1 complaint
The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.
Mar 15, 2022
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22
Aug 31, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
SEVERE ELECTRICAL PROBLEMS IN VEHICLE,EVERYTHING STOPPED WORKING ON IT!!!! VEHICLE SHUT DOWN IN A MIDDLE OF A BUSY INTERSECTION, I REPLACED TRANSMISSION 2 TIMES AS WELL!!!!HAD NO LIGHTS,TURNING SIGNALS,NO HEAT HEAT THEN THE VEHICLE JUST STOPPED COMPLETELY NOTHING JUST DEAD!!! HAD BATTERY CHECKED WASNT THAT!!!! THEY TOLD ME ELECTRICAL ISSUES NOT SURE WHAT ONLY HAD VEHICLE 3 MONTHS!!! I HAD HAD 2004 TRAILER BLAZER BEFORE THIS SAME ISSUES!!!! ONLY HAD IT 2 MONTHS AND TRANSMISSION WENT OUT PD THAT THEN ONCE AGAIN ELECTRICAL PROBLEMS!!!!!
Jan 10, 2020
AIR BAGS,SEATS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.
Dec 19, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.
Oct 26, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I BEGAN TO HAVE ISSUES WITH MY HEADLIGHTS, LOW AND HIGH BEAMS, FLICKERING OFF AND ON AT RANDOM FOR ABOUT 4 MONTHS UNTIL MY BRAKE LIGHTS STARTED TO DO THE EXACT SAME 7 MONTHS AGO AND NOW THEY HAVE QUIT WORKING ALL TOGETHER! I HAVE TAKEN THIS SUV TO 4 DIFFERENT SHOPS NOW, AND NOBODY HAS BEEN ABLE TO FIGURE OUT WHY THIS IS HAPPENING. THE LAST MECHANIC WHO ATTEMPTED TO FIX THE ISSUE, SAYS HE FOUND AN OLDER RECALL ON THE ORIGINAL MANUFACTURED TAG LIGHTS BEING MALFUNCTIONED TO THE POINT IT CAUSES ISSUES WITH THE FRONT AND BACK LIGHTS. THE MAN SHOWN ME THE INFORMATION ON THIS RECALL, SEEING THE PART # IS LISTED ON THERE, I COMPARED IT TO MINE AND A NEIGHBOR'S 2002 ENVOY; WHICH BOTH OF OUR ENVOYS HAVE THESE MALFUNCTIONED PARTS. GM HAS NOT CONTACTED US BACK, AND WE'RE AT A LOSS BECAUSE IT'S A PART NEEDED FROM THEM DIRECTLY. WE HAVE SPOKEN TO MANY ENVOY OWNERS ON A WEB FORUM, AND THERE ARE HUNDREDS MAYBE THOUSANDS OF ENVOYS OUT THERE WITH THESE SAME ISSUES, CAUSING ACCIDENTS ON THE ROAD WAY TOO OFTEN! IT'S DANGEROUS, AND NOBODY WILL HELP WITH THIS IRRITATING ISSUE!
Jun 29, 2019
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
1: PASSENGER SEAT BELT LIKES TO SUFFOCATE MY PASSENGERS UNTIL THEY RELEASE RHE SEAT BELT AND REBUCKLE. 2: BOTH DIM HEADLIGHTS WENT OUT, CHECKED RELAYS, FUSES, AND BULBS NOTHING HAS WORKED. THEN FOUND OUT MY 2 BRAKE LIGHTS ARE OUT ALONG WITH THE DIMS AND NOT SURE WHAT IS CAUSING THIS PROBLEM.
Mar 29, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHILE IN MOTION ONLY, A ENGINE LIGHT ACCOMPANIED BY A REDUCED ENGINE POWER ENGAGES MAKING THE VEHICLE UNMANAGEABLE TO RESPONSE AND CAUSE THE VEHICLE TO STALL.
Aug 27, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN DRIVING THE VEHICLE ALL DASH LIGHTS AND GAUGES JUST STOP WORKING. THEY WILL COME BACK ON BUT THIS IS A SAFETY CONCERN WHILE DRIVING ON THE HIGHWAY. ALSO MY HEADLIGHTS GO ON AND OFF I HAVE CHANGED OUT THE BULBS THINKING THAT WAS THE ISSUE AND NO ITS NOT. ON MY WAY TO WORK THIS MORNING AT 530AM THEY STOPPED AND HAVE NOT TURNED BACK ON CAUSING ME TO PULL OVER AND NOW MISSING WORK TO FIGURE OUT THE PROBLEM. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING OF JUNE AND THE PROBLEM SEEMS IT'S GETTING WORSE. I CAN'T DRIVE 70 MPH ON A HIGHWAY AND HAVE MY HEADLIGHTS JUST STOP WORKING. I ALSO SMELL GASOLINE INSIDE MY VEHICLE FREQUENTLY.
Aug 05, 2016
SUSPENSION,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Feb 11, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING THE ENVOY AT ABOUT 45 MPH, A WARNING LIGHT SAYING "REDUCED ENGINE POWER" CAME ON SUDDENLY, THE CAR DROPPED DOWN TO ABOUT 20 MPH, AND THAT CONTINUES TO OCCUR. I CAN TURN OFF AND RESTART THE CAR, BUT THE PROBLEM RETURNS WITHIN A MINUTE AFTER DRIVING IT AGAIN. I STARTED INVESTIGATING WHAT THAT MEANS ONLINE, AND, AS WITH ANYTHING ELSE ON THE INTERNET, I SEE MANY OPINIONS, GUESSES, AND POSSIBILITIES. COULD BE A BAD SENSOR, BAD THROTTLE CONTROL, BAD WIRE CONNECTIONS, ETC. BUT THIS MUCH APPEARS CLEAR: (1) IT IS A GM PROBLEM, AND A VERY, VERY COMMON ONE. (2) IT IS A DANGEROUS PROBLEM. THIS SEEMS PRETTY OBVIOUS - THE CAR SUDDENLY LOSES SPEED AND EVIDENTLY SOMETIMES STALLS OUT ALTOGETHER. BUT HEARING ABOUT SO MANY OTHER PEOPLE'S SCARY EXPERIENCES JUST CONFIRMS THIS. (3) IT CAN BE DIFFICULT AND EXPENSIVE TO DIAGNOSE AND FIX. WHEN I THINK OF THESE FACTS, COUPLED WITH GM'S RECENT HISTORY, I IMMEDIATELY THINK "RECALL." THIS CERTAINLY APPEARS TO BE AN APPROPRIATE SITUATION FOR A MANUFACTURER TO STEP IN AND FIX THE ISSUE BEFORE MORE PEOPLE GET ANGRY WITH GM, GET HURT, OR GET KILLED. I CALLED THE DEALER WHO SOLD THE CAR (I AM THE SECOND OWNER), IN COLUMBUS, OHIO. I WAS TOLD THAT I CAN BRING IT IN FOR A DIAGNOSIS FOR $110. (GEE, THANKS - WOULDN'T HAVE THOUGHT OF THAT.) THE CUSTOMER REP LOOKED UP THE VIN AND SAID THAT THE VEHICLE WAS NOT ELIGIBLE FOR RECALL OR ANY SPECIAL POLICY. THEREFORE, I AM CONTACTING YOU IN HOPE THAT SOMETHING ELSE CAN BE DONE.
Dec 29, 2015
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE LOSES POWER DRASTICALLY WHEN GOING UP ANY INCLINE. WAS GOING 65 AND SPEED DROPPED TO 35 GOING UP SLIGHT GRADE HILL.
Sep 13, 2015
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SERVICE BRAKES, HYDRAULIC
1 complaint
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
Aug 20, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A TIRE WAS ON THE ROAD AND THE CONTACT SWERVED TO THE LEFT TO AVOID THE OBJECT HOWEVER, THE POWER STEERING ASSIST FAILED AND THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND FLIPPED APPROXIMATELY TEN TIMES AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TAKEN TO A HOSPITAL WHERE THERE WERE INJURIES REPORTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ THE CONSUMER STATED THE IGNITION SWITCH MAY BE THE CAUSE OF THE FAILURE. UPDATED 12/16/2014 *JS
Jul 17, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
OVER THE YEARS I OWNED THIS VEHICLE, I HAD IT SERVICED NUMEROUS TIMES FOR ENGINE FAILURE. THE LAST AND FINAL TIME, THE DEALERSHIP (EWING AUTOMOTIVE) COULD NOT FIND ANYTHING WRONG. HOWEVER, WHILE TRAVELING ON THE HIGHWAY AT 60 MILES AN HOUR WITH A FULL TANK OF GAS, I LOST ALL POWER STEERING CONTROL AND THE CAR STOPPED DEAD. THIS WAS EXTREMELY DANGEROUS AND LED ME TO TAKE A MINIMAL AMOUNT IN A SALE, JUST TO GET RID OF THIS DANGEROUS CAR. IT IS VERY DISAPPOINTING TO LEARN THAT GM WAS FULLY AWARE OF THIS DEADLY ISSUE. *TR
May 01, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
Mar 09, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
EVERYTHING STARTED APRIL LAST YEAR AND ITS ONE THING AFTER ANOTHER SINCE. FIRST MY ENGINE STARTED STALLING, WHILE DRIVING. ONE INCIDENT, I LOST HALF A TANK OF GAS WITHIN A 15 MINUTE RIDE, WHICH I HAVE A 17 GALLON TANK. THEN WHILE DRIVING ON AN EXPRESSWAY, IT SUDDENLY DROPPED FROM 70 TO 20 BEFORE I COULD GET OVER TWO LANES TO GET OUT OF THE WAY OF TRAFFIC. IVE CLEANED THE THROTTLE BODY, IVE CLEANED THE CAMSHAFT ACTUATOR, IVE REPLACED THE AIR FILTER, FUEL FILTER, AND THE OIL TWICE WITHIN A 8 MONTH PERIOD, AND YET IT STILL CONTINUES TO STALL. NOW I RECENTLY CHANGE THE WATER PUMP TO SEE IF THAT WOULD HELP, EVEN THOUGH MY CAR WAS NOT OVER HEATING, NOW ITS STALLING EVEN WORSE; I CANT EVEN MAKE IT THROUGH A DRIVE THROUGH WITHOUT HAVING TO START IT TWICE. SECOND AND EVEN SCARRIER ISSUE, I HIT POT HOLE ONE DAY AND BEFORE I COULD MAKE 15 MILES, I HEARD GRINDING. A CV JOINT HAD TO BE REPLACED, THEN TWO DAYS AFTER THAT THE OTHER CV JOINT BROKE OFF AND BROKE MY FRONT AXLE DISCONNECT ASSEMBLY. DID I HIT ANYBODY? NO THANK GOD I WAS IN THE RIGHT HAND LANE AND COULD GET OVER WITHOUT HITTING ANYONE OR CAUSING INJURY TO MYSELF. IVE REPLACED BOTH CV JOINTS AND THE ASSEMBLY NOW AND EVEN DID THE STRUTS WHILE I WAS AT IT, BUT HAVE ALSO BEEN TOLD I NEED CONTROL ARMS NOW. AND STILL MY CAR IS STALLING, GRINDING WHEN I TURN AND I CANT GET THE CHECK ENGINE LIGHT TO CLEAR LONG ENOUGH TO GET IT INSPECTED. MY DRIVERS SIDE WINDSHIELD WORKS WHEN IT WANTS TO AND NOW THE CAR IS STARTING TO VIBRATE UNBELIEVABLY. IVE KEPT MY OIL CHANGED, IVE KEPT MY FILTERS CHANGED, IVE NEVER TAKEN THIS THING OFF ROAD AND HAVE HAD IT OVER 7 YEARS AND JUST IN THE LAST YEAR I HAVE DUMPED MORE MONEY IN THIS CAR THAN I HAVE SINCE IVE OWNED IT. *TR
May 06, 2013
VEHICLE SPEED CONTROL,ENGINE,VISIBILITY/WIPER
1 complaint
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE. *TR
Jun 05, 2012
ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS
1 complaint
I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR
Jan 08, 2012
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
1 complaint
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
Dec 20, 2011
SUSPENSION,STRUCTURE
1 complaint
#1 RIGHT LOWER CONTROL ARM ROTTED OUT AND FAILED #2 UPON INSPECTION LEFT LOWER CONTROL ARM TO FRAME ROTTED AND LARGE SEPARATION HAS FORMED. *TR
Jul 02, 2010
STRUCTURE,TIRES
1 complaint
SPARE TIRE HOIST SECONDARY LATCH FROZEN, 2002 GMC ENVOY. SPARE TIRE COULD NOT BE REMOVED FROM HOIST WHEN A ROAD HAZARD BLOWOUT OCCURRED. TOW TRUCK OPERATOR COULD NOT REMOVE SPARE. AFTER A TOW TO TIRE VENDOR, THEY COULD NOT GET THE SPARE DOWN. UPON VISITING A DEALERSHIP THEY COULD NOT REMOVE THE SPARE TIRE AND SAID THE MECHANISM WAS 'FROZEN' AND HAD TO BE REPLACED FOR $250, BUT THEY DIDN'T HAVE THE PART IN STOCK. AFTER A TRIP TO ANOTHER DEALERSHIP, THEY CUT THE HOIST CABLE, REMOVED THE SPARE AND REPLACED THE HOIST PART. ONE CAN ONLY IMAGINE THE TRAUMA IF THE FAMILY HAD BEEN ON US HIGHWAY 50 IN THE MIDDLE OF NOWHERE WHEN THIS INCIDENT OCCURRED. THIS MUST BE A PRIMA-FACIE VIOLATION OF THE FMVSS CODE THAT REQUIRES A SPARE TIRE. YES, THE SPARE TIRE IS PRESENT, BUT IT CAN'T BE INSTALLED ON THE VEHICLE. ONE WOULD HOPE THAT AUTOMOTIVE ENGINEERS KNOW THAT THE UNDERSIDE OF A VEHICLE IS SUBJECT TO CORROSION AND DESIGN ACCORDINGLY. RESEARCHING THIS ISSUE, MANY ENTHUSIAST FORUMS AND OTHER BLOGS REFLECT THE FRUSTRATIONS OF OWNERS WITH THE SAME SITUATION. THE COMMON GRASSROOTS SOLUTION IS TO CUT/GRIND OFF THE SECONDARY LATCH. THUS DEFEATING THE SAFETY SYSTEM INTENT. ONE CAN ONLY HOPE THEY ARE NOT BEHIND A MOVING VEHICLE WITH SUCH A MODIFICATION WHEN THE SPARE TIRE DROPS. GMC CUSTOMER SERVICE, WHILE POLITE, INFORMED THAT THEY COULD NOT REIMBURSE THE COST OF THE HOIST REPLACEMENT BECAUSE THERE WAS NOT A SERVICE BULLETIN COVERING THE PROBLEM. YES, THE VEHICLE IS LONG OUT OF WARRANTY, BUT THIS IS A SERIOUS CUSTOMER SAFETY ISSUE. FROM THE FORUMS AND BLOGS, IT IS OBVIOUS THAT THIS IS A PERVASIVE PROBLEM, AND THE 'FIX' MIGHT BE MORE DANGEROUS THAN THE INITIAL ISSUE. *TR
Jun 20, 2010
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER THE COUNTRY, WHY HAS THIS NOT BEEN ON RECALL AND HOW SOON CAN I EXPECT A PART AND COULD THIS STILL CATCH ON FIRE. AFTER A LOT OF WORK, THEY FINALLY GOT MY WINDOW UP, MANUALLY SO I CAN STILL DRIVE IT BUT IT IS A HUGE INCONVENIENCE. I AM ON A LIST AT THE GMC DEALERSHIP BUT HAVE NO IDEA WHAT IS GOING ON OR WHEN TO EXPECT IT. THANK YOU. *TR
Mar 12, 2010
EQUIPMENT,ELECTRICAL SYSTEM
1 complaint
I HAD THE ELECTRICAL CLUSTER ON MY 2002 GMC ENVOY XLT REPLACED IN JULY OF 2009 DUE TO THE GAS GAUGE FLUCTUATION. I WAS INFORMED THAT I HAD A BAD ELECTRONIC CLUSTER THAT WAS COVERED UNDER MY EXTENDED WARRENTY.IT WAS REPLACED. NOW IT IS DOING THE SAME THING AGAIN. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY INFORMED ME THAT THE FUEL LEVEL SENSOR HAD GONE BAD. AFTER PAYING 462.00 FOR THE REPAIR THE GAS GAUGE IS STILL FLUCTUATING. *TR
Feb 14, 2010
POWER TRAIN,EQUIPMENT
1 complaint
DRIVE TRAIN HAD TO BE REPLACED TWICE ON MY NEW SUV WITHIN A FIVE YEAR PERIOD. IT HAD THE SAME DAMAGE PROBLEM BOTH TIMES, WHICH IFILL THIS IS A BIT OUT THE RAM FOR THIS 'TYPE OF TRUCK(SUV) .THE CAR WOULD DRIVE FORWARD BUT WOULD NOT GO IN REVERSE, AND IT HAPPENED ON THE HWY. *TR
Jan 21, 2010
POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
I JUST EXPERIENCED A SAFETY DEFECT THAT COULD HAVE HAD VERY SERIOUS CONSEQUENCES. IT INVOLVES THE FAILURE OF THE SHIFT CABLE ATTACHMENT TO THE TRANSMISSION MOUNTED SHIFT LEVER. YOU UNKNOWINGLY LOOSE THE ABILITY TO PLACE THE TRANSMISSION INTO THE "PARK" POSITION, WITH THE RESULTING VEHICLE MOVEMENT OF AN APPARENTLY PARKED VEHICLE. PLEASE CONTACT ME ASAP. -- THANKS *TR
Nov 07, 2009
POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS
1 complaint
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IT WILL RANDOMLY JUMP FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING CAUSING THE CAR TO BECOME IDLE AND YOU MUST TURN THE CAR OFF COMPLETELY. SHE TOOK THE VEHICLE INTO A LOCAL MECHANIC WHERE HE REPLACED THE BRAKES AND CHECKED THE WHEELS AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE IS ALSO EXPERIENCING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT IT LOCKS WHEN FASTENED. SHE TOOK THE CAR TO THE DEALER AND THEY INFORMED HER THAT IT WAS NO LONGER COVERED UNDER WARRANTY AND ANY REPAIRS MADE WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE IS ALSO EXPERIENCING EXTERIOR LIGHT FAILURE, BOTH HEADLIGHTS BURNED OUT WITHIN WEEKS APART AND THEY WERE REPLACED AT OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 86,000 (SC) UPDATED 06/25/08. *CN THE CONSUMER ALSO STATED WHEN DRIVING PAST 70 MPH, THE VEHICLE WOULD SHAKE. THE WINDSHIELD WIPERS WERE REPLACED. THE CONSUMER STATED THE MOTOR FAILED. UPDATED 06/25/08
Jun 05, 2008
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
GAS SMELL BOTH IN AND OUT OF VEHICLE. WITHIN A COUPLE OF DAYS GAS WOULD LEAK AFTER CAR WAS DRIVEN. FUEL PUMP LEAKED DUE TO RUSTED PIPE ON FUEL PUMP TO FUEL LINE. IT IS THE ONLY EXPOSED STEEL FITTING AND SITS ON TOP OF THE GAS TANK WHERE WATER AND MOISTURE CAN COLLECT, WHICH IS THEN CONDUCIVE TO RUSTING. *TR
Jan 23, 2008
POWER TRAIN,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE AIR BAG LIGHT IS CONSTANTLY ILLUMINATED AND ONLY DIMS WHEN THE VEHICLE IS TURNED OFF. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO USE THE 4 WHEEL DRIVE, BUT IT WOULD NOT WORK. THE INDICATOR LIGHT REMAINS ILLUMINATED; HOWEVER, NONE OF THE 4 WHEEL DRIVE LEVELS WORK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 01V283000 (POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)) AND 02V222000 (AIR BAGS). THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 95,000. UPDATED 01-14-08. *KB THE CONSUMER STATED THE 4-WHEEL LIGHT ONLY ILLUMINATED WHEN THE VEHICLE WAS STARTED. UPDATED 12/12/07. *JB
Nov 23, 2007
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
NOTICED THE SMELL OF GAS. TOOK TO DEALER WHERE PURCHASED. FUEL PUMP WAS FINE, BUT THE TUBE HAD CORRODED. EXTENDED WARRANTY PURCHASED WILL NOT COVER THIS BECAUSE THE PUMP DID NOT FAIL. FAILURE WAS DUE TO CORROSION. THE VEHICLE IS ONLY 5 YEARS OLD! COST ESTIMATE IS OVER $600.00 TO FIX. HAVE TO REPLACE PUMP ALSO. WHEN REPAIRED, I WILL ASK FOR THE OLD PART. THIS VEHICLE HAS BEEN IN SHOP FOR REPAIRS MORE THAN ANY ONE I HAVE EVER OWNED. (FRONT WHEEL BEARINGS WENT AT ABOUT THE SAME TIME, BUT WERE COVERED UNDER THE WARRANTY). *JB
Sep 24, 2007
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS,TIRES
1 complaint
TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. THE CONTACT STATED THAT HE HAS BEEN EXPERIENCING THE SAME FAILURES AS NOTED IN RECALL # 03V096000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). HE HAS TAKEN THE VEHICLE TO THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CONTACT STATED THAT THE SEAT BELTS CONTINUE TO LOCK AND THE WINDSHIELD WIPERS ARE MALFUNCTIONING. THE WIPERS HAVE BEEN REPLACED NUMEROUS TIMES AND THE FAILURE CAUSES LIMITED VISIBILITY IN CERTAIN WEATHER CONDITIONS. THE SUSPENSION FOR THE ARMS OF THE BALL JOINTS WAS REPLACED AND THE VEHICLE CONTINUES TO SHAKE, SHIMMER, AND MAKE A LOUD NOISE. THE VEHICLE WAS REPAIRED, BUT THE FAILURES ARE ONGOING. WHEN TURNING, THE STEERING WHEEL HESITATES AND CAUSES THE VEHICLE TO JERK UNCONTROLLABLY. WHEN THE WINDOWS ARE DOWN, THE INTERIOR LIGHTS DIM DUE TO AN ELECTRICAL SHORT. THE TIRES WERE CHANGED FOUR TIMES, BUT CONTINUED TO FAIL. THE CONTACT STATED THAT THE BRAKES HAVE BEEN REPLACED REPEATEDLY. THE DEALER STATED THAT THE DISCS WERE FAILING DUE TO ADVERSE WEATHER CONDITIONS. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 1/15/09 *CN THE CATALYTIC CONVERTER, THE CAMSHAFT, AND ENGINE COIL WAS REPLACED. THE CHECK ENGINE LIGHT IS STILL ON. UPDATED 01/21/09
May 08, 2007
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I OWN A 2002 GMC ENVOY AND BRAKE LIGHTS JUST QUIT I CHECKED BULBS,FUSES AND CHANGED BRAKE SWITCH THEY STILL DO NOT WORK. *JB
May 05, 2007
SUSPENSION,FUEL SYSTEM, OTHER,LATCHES/LOCKS/LINKAGES
1 complaint
I HAVE HAD A INTERMITTENT RUMBLING SOUND IN THE DRIVERS COMPARTMENT LIKE THE DOORS ARE NOT CLOSED PROPERLY. I HAVE CHECKED DOORS CLOSED BUT YET IT STILL HAPPENS. TOOK BACK TO DEALERSHIP AND THEY COULD NOT FIND A PROBLEM. THE FUEL GAUGE IS READING INCORRECTLY, AT A HALF A TANK OF FUEL THE GAS HAND WILL INTERMITTENTLY MOVE UP OR DOWN. ALSO NOV. 2006 A HIGH PITCH SQUEAL FROM THE FRONT OF VEHICLE WHILE DRIVING BETWEEN 1 AND 40 MPH. *JB
Nov 06, 2006
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE 4-WHEEL DRIVE INDICATOR LIGHT ILLUMINATED, AND THE VEHICLE STOPPED AS IF THE BRAKE WAS APPLIED WHEN THE ACCELERATOR PEDAL WAS RELEASED. ALSO, A SMELL WAS COMING FROM THE BRAKES AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED.
Oct 16, 2006
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
DT*: THE CONTACT STATED THE REAR HATCH WINDOW OPENED ON ITS OWN INTERMITTENTLY. THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM. ALSO, THE REAR PASSENGER DOOR WOULD NOT OPERATE INTERMITTENTLY FROM THE OUTSIDE. THE DEALERSHIP ADJUSTED THE STRIKER AND CLEANED THE DOOR JAM, BUT THE PROBLEM PERSISTED.
Sep 14, 2006
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
CONTINUED ELECTRICAL PROBLEMS WITH 2002 GMC ENVOY. SUCH AS ON-STAR TELEPHONE ALONG WITH RADIO/CD PLAYER, ALL FOUR DOORS FAILING TO LOCK OR OPEN INCLUDING THE BACK HATCH. SERVICE AIR BAG LIGHT AND ENGINE CHECK LIGHTS COMING ON. REPROGRAM ENGINE/TRANSMISSION MODULE, ALSO TELEPHONE ANTENNA REPLACED, SHORT IN WIRING LOCATED DUE TO RUBBING/PINCHING DURING CONSTRUCTION, REPLACED WIRING HARNESS. HUNDREDS OF DOLLARS REQUIRED TO IDENTIFY SHORT IN WIRING. TRANSMISSION OPERATES SLUGGISH UNTIL WARMED-UP VEHICLE FEELS AS IF THE BRAKES ARE ON UNTIL IT HAS MOVED SEVERAL BLOCKS. *NM
Apr 18, 2006
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Oct 08, 2005
SUSPENSION,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB
Aug 26, 2005
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
DT: CONTACT STATESD THE WINDSHIELD WIPERS WILL NOT WORK EXCEPT ON HIGH. THE SERVICE DEALER STATED A BAD AIR CONDITIONING CYCLING SWITCH CAUSED THE WINDSHIELD WIPERS TO FAIL. THEY STATED THE IGNITION SWITCH MODULE, WINDSHIELD WIPER MODULE, AND THE AIR CONDITIONING CYCLING SWITCH NEEDED TO BE REPLACED, AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED. THE ENGINE LOST ALL POWER WHILE DRIVING; THERE WERE NO WARNING LIGHTS OR INDICATION THAT THERE WAS ANY THING WRONG WITH THE VEHICLE. THERE WAS A RECAL 04V046000 ON THE WINDSHIELD WIPER MOTOR, THE RECALL WAS SERVICED, BUT THE CONSUMER STATED THE MODULE WAS ALREADY BROKE. THE VEHICLE WILL BE SERVICED, BUT AT CONSUMER'S EXPENSE. THE CONSUMER HAS ALREADY FILED A COMPLAINT ON THE IGNITION SWITCH MODULE.*AK
Jul 28, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
FOR I HAVE A 2002 GMC ENVOY THAT IS HAVING BRAKE PROBLEMS AND THE ANSWER THAT I WAS GETTING FROM THE DEALER WAS THAT MY BRAKES WERE LOW, WELL I CHANGED THEM AND THE PROBLEM IS STILL THERE, FOR AT TIMES WHEN HOLDING DOWN THE BRAKE THE PEDAL WILL STOP AND THEN DROP ABOUT AN EIGHT OF AN INCH ( AS IF THERE IS AIR IN THE LINES) AND I DON'T KNOW IF ELECTRICAL PROBLEMS ARE THOUGHT OF AS DANGEROUS, BUT I HAVE THEM TOO. *JB
Apr 24, 2005
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED. *AK
Dec 27, 2004
EXTERIOR LIGHTING,VISIBILITY
1 complaint
AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML. *NM
Oct 09, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,STRUCTURE,TIRES
1 complaint
CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB
Jun 14, 2004
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
IN OCT. 2003, I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC AND UPON COMING TO A TRAFFIC LIGHT MY ENVOY STALLED OUT AND INSTRUMENT PANEL WENT BLANK; CAR WOULD NOT RESTART & MESSAGE DISPLAYED TO SERVICE ENGINE & CONTACT ONSTAR, I WAS UNABLE TO GET ENVOY OFF OF ROAD & SAT THERE FOR 45 MINUTES WAITING FOR TOW TRUCK TO TOW VEHICLE TO ROYAL OLDSMOBILE WHERE THEY SAID THEY REPLACED COMPUTER SYSTEM; SINCE THAT TIME IN JAN 2004 VEHICLE WAS IN GARAGE & WOULD NOT START; VEHICLE WAS PUSHED OUT OF GARAGE & BATTERY WAS RECHARGED WITH JUMPER CABLES; VEHICLE WAS TAKEN TO ROYAL OLDSMOBILE & I WAS TOLD THAT BATTERY WAS LEAKING & THAT THEY HAD REPLACED BATTERY; THIS VEHICLE HAS BEEN THE MOST UNRELIABLE VEHICLE I HAVE EVER HAD; I AM LEASING THIS ENVOY & I AM AFRAID IT WILL STALL OUT AGAIN; ALSO LAST SUMMER WITHOUT WARNING, THE AIR CONDITIONING JUST QUIT WORKING WHILE DRIVING ON VACATION; AFTER ENVOY WAS CUT OFF & ENGINE COOLED, THEN AIR CONDITIONING STARTED WORKING AGAIN; THIS IS A LEASED VEHICLE & I WANT TO KNOW WHO I CAN TALK TO ABOUT TURNING VEHICLE IN EARLY & ALSO WHAT INFORMATION IS AVAILABLE ABOUT ENVOY STALLING OUT WITHOUT WARNING. *JB
Mar 24, 2004
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
ENGINE NON-START PROBLEMS -- WAITING 15-20 MINUTES SEEMS TO CORRECT. WANDERING SIDE VIEW MIRRORS. RUBBING NOISE WHEN TURNING TIGHTLY. DRIVER'S SIDE DOOR MOVEMENT NOISE WHEN TURNING OVER BUMPS. SIDE MIRROR AIR NOISE. THE 1ST. TWO (2) PROBLEMS HAVE BEEN ONGOING, AND THE MOST CONCERNING, SINCE THE VEHICLE WAS PURCHASED NEW IN 2001. IT HAS BEEN IN FOR REPAIRS TO TWO (2) GMC DEALERS NUMEROUS TIMES, AND AN IGNITION RECALL REPAIR WAS DONE AND THE DEALER ASSUMED IT WOULD CORRECT THE NON-START PROBLEM. IT DID UNTIL YESTERDAY. MORE IMPORTANTLY HOWEVER, SHORTLY AFTER THIS VEHICLE WAS PURCHASED, GMC'S OWNER ASSISTANCE HELP HAS BEEN SOUGHT FOR THESE (2) PROBLEMS ASSUMING THEY MAY INFORM THE DEALER OF ENGINEERING FIXES, BUT TO NO AVAIL. *JB
Sep 21, 2003
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
CONSUMER STATES WHILE COMIING DOWN A HILL PCM SHORTED OUT. AS A RESULT, DRIVER LOST ALL ELECTRICAL FUNCTIONS. STEERING WHEEL GOT REALLY STIFF. BRAKE PEDAL BECAME HARD TO PRESS.
Jul 29, 2003
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,STRUCTURE
1 complaint
VEHICLE'S AIR BAG LIGHT KEEP FLASHING/ VEHICLE RUNNING ON HIGH RPM'S. *MR AIR BAG SENSOR REPLACED AND CALIBRATIONS HAD TO BE UPDATED. ADDITIONAL PROBLEMS INCLUDED FADED WINDOW MOLDINGS, LOSS OF POWER AND STEERING. IGNITION SWITCH AND FUSE BLOCK WAS REPLACED. INOPERATIVE POWER MIRRORS. PARTS HAD TO BE ORDERED. CONSUMER WAS UPSET WITH THE NUMBER OF PROBLEMS EXPERIENCED WITH VEHICLE AND THE NUMBER OF RECALLS ON THIS NEW SUV. *TT *JB
Jun 27, 2003
POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
TRANSMISSION DOES NOT WORK PROPERLY. HAVE HAD IT REPAIRED TWICE, BUT STILL VIBRATES, AND FAILS TO MOVE VEHICLE FORWARD AT TIMES, FROM A DEAD STOP. IS VERY DANGEROUS AT INTERSECTIONS WHERE MOVING QUICKLY IS IMPERATIVE. ALSO WIRING PROBLEMS WHICH OPERATE VARIOUS REMOTE INSTRUMENTS (MIRRORS, SEATS, ETC.) FEAR OF FIRE. REAR DOOR LATCH WAS REPLACED - CLICKS "LOCKED/UNLOCKED" WHILE DRIVING. SEATS MOVE ON THEIR OWN WHILE DRIVING. *NLM
Mar 30, 2003
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
2002 GMC ENVOY ENGINE STALLS WHILE STOPPED AT TRAFFIC LIGHT. SOMETIMES A NEAR-STALL CONDITION OCCURS WHEREBY THE ENGINE IDLE DIPS REALLY LOW, ENGINE SHUDDERS, THEN IDLE RECOVERS. THIS USUALLY HAPPENS JUST BEFORE OR AFTER THE AIR COMPRESSOR FOR THE REAR SUSPENSION INFLATES. SO FAR THE PCM, THROTTLE BODY, AND IGNITION SWITCH HAVE BEEN REPLACED. DEALER IS CURRENTLY MAKING 4TH ATTEMPT TO FIX PROBLEM. PROBLEM HAS BEEN OCCURRING SINCE 8/2002.
Jan 15, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TRANSMISSION ON COLD START STAYS IN FIRST GEAR. LEFT REAR BRAKE APPEAR TO HAVE HUNG UP AND IS BURNING. DT
Nov 23, 2002
POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,UNKNOWN OR OTHER
1 complaint
ALL THESE PROBLEMS COME AND GO, SOMTIMES DEPENDING ON THE OUTSIDE TEMPERATURE. SOME OF IT GOT FIXED AND CAME BACK AGAIN. THE MAJOR PROBLEMS ARE THAT THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING - NO ENGINE NO ELECTRIC NOTHING-, SO ITS EVEN NOT POSSIBLE TO CALL ON STAR! THE OTHER THING IS THAT THE TRANSMISSION START TO SHIFT GEARS WHILE DRIVING ON A LEVELED RAOD AT CONSISTANT SPEED. ALL THIS ITEMS GOT FIXED AND COME BACK AFTER A WHILE. DT
Nov 08, 2002
STEERING,VEHICLE SPEED CONTROL
1 complaint
WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD
May 06, 2002
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
THE ELECTRICAL COMPUTER MEMORY FOR THE EXTERIOR MIRRORS AND THE SEAT ADJUSTER FAILED. THIS CAUSED THE SEATS FOR DRIVER AND PASSENGER SIDE NOT TO BE ADJUSTED. ALSO THE MIRRORS ARE NOT ABLE TO BE ADJUSTED. DRIVER HAS TO CONTINOUSLY ADJUST THE MIIRRORS IN ORDER TO SEE. DEALER RESET MEMORY SEATS, REPROGRAMMED MIRROR MEMORY, AND REPLACED LEFT AND RIGHT FRONT SEAT MODULES. DID NOT REMEDY PROBLEM. CUSTOMER STATES THAT THERE IS A FUEL LEAK LOSS OF 1/2 TANK IN 3 MILES. DEALER REPAIRED LOOSE CONNECTION BETWEEN MAIN FUEL LINE AND THE FUEL TANK. *TT
Apr 22, 2002
STEERING,VISIBILITY
1 complaint
MIRRORS PROBLEM - THE OUTSIDE MIRRORS EMIT A DISTURBING WHISTLING NOISE WHEN EXCEEDING 45 MPH. IT APPEARS THAT THE SEEMS OF THE OUTSIDE CASING ARE CAUSING THE NOISE. DEALER SAYS GM HAS NO SOLUTION TO PROBLEM. STEERING PROBLEM - A GRUNT/CRUNCH NOISE EMITS FROM THE PASSENGER FRONT WHEELWELL WHEN TAKING SHARP LEFT TURNS. NO PROBLEMS WITH RIGHT TURNS. DEALER HAS BEEN NOTIFIED.
Apr 08, 2002
STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR ANY MORE NOISES. WAITED 2 WEEKS, MADE ANOTHER APPOINTMENT TO RETURN VEHICLE FOR RIGHT REAR DOOR "RATTLING" , AND "HEAT SHIELD" NOISE WHICH HAD BECOME NON STOP. AT THIS TIME, THEY REPLACED THE WEATHERSTRIPPING ON THE DOOR AND AGAIN ADJUSTED HEAT SHIELD BY MAKING A "CUSHION" SO THAT IT WOULD NOT VIBRATE AGAINST THE EXHAUST MANIFOLD. THIS DID NOT RESOLVE THE PROBLEM, AS IT STILL "VIBRATES" SO AS I CAN STILL FEEL STRESS THROUGH THE GAS PEDAL ON THE TRANSMISSION WHEN REACHING SPEED.*
Apr 05, 2002
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
GAS GAUGE WAS 1/4 TANK OFF, RETURNED TO DEALER TO FIX PROBLEM AFTER RUNNING OUT OF GAS. DEALER REPLACED FLOAT/SENDER. RETURNED TO DEALER ONE HOUR LATER AFTER ATTEMPTING TO FILL TANK WITH FUEL AND FUEL POURED OUT OF TOP OF TANK. DEALER THEN CLAIMED THE FUEL TANK WAS DEFECTIVE AND DISTORTED BY THE FACTORY, ORDERED NEW TANK, REPLACED SAME. ALL IS WORKING NOW.*AKI
Mar 29, 2002
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
AT HIGHWAY SPEEDS VEHICLE WILL STALL. WHEN THIS HAPPENS IT CAUSES IGNITION SWITCH TO BURN OUT. CONSUMER STATED AIRBAG LIGHT ILLUMINATED.AK TT
Mar 20, 2002
POWER TRAIN,VISIBILITY
1 complaint
MIRRORS 'WANDER' EVERY TIME VEHICLE IS UNLOCKED, FAIL TO RETURN TO SETTINGS CREATING AN UNREASONABLE DANGER TO THE OCCUPANTS OF THIS VEHICLE AS WELL AS OTHER VEHICLES WHEN CHANGING LANES OR MERGING INTO TRAFFIC DUE TO LACK OF VISABILITY OF THE AREA BEHIND THE VEHICLE. TRANSMISSION FAILED ON A SLIGHT INCLINE WITH PARKING BRAKE ENGAGED AND TRANSFER CASE LOCKED AND IN 4WD AND TRANSMISSION IN PARK - VEHICLE BEGAN ROLLING BACKWARDS DOWN THE SLIGHT GRADE. THERE WAS A RECALL FOR THIS PROBLEM - CAMPAIGN WAS COMPLETED AT DEALER, BUT FIX IS UNKNOWN TO THE OWNER.
Feb 07, 2002
POWER TRAIN,SEAT BELTS
1 complaint
WE PURCHASED A $33,000 NEW VEHICLE IN OCTOBER. WE IMMEDIATELY NOTICED THE PASSENGER FRONT SEAT SEATBELT LOCKS THEN STARTS TO TIGHTENING AND NEVER UNLOCKS. I BROUGHT THE ISSUE TO THE SERVICE DEPARTMENT, THE NEW CAR SALES MANAGER, AND GMCS ATTENTION. DEAN CLOUD IN BENTLEYS SERVICE DEPARTMENT TOLD ME THAT THE SEATBELT IS DESIGNED TO LOCK SO A CHILDS SAFETY SEAT CAN BE PUT IN THE FRONT SEAT. I SHOWED HIM THAT THE VISORS IN THE CAR AND THE USERS MANUAL SAY NEVER PUT A CAR SEAT IN THE FRONT WITH THE AIR BAGS. HE SAID THAT THE PASSENGER MUST UNHOOK THE SEAT BELT EVERY FEW MINUTES THEN RECONNECT IT. I FIND THIS UNACCEPTABLE. THE DEALERSHIP IS PUTTING THE PASSENGERS IN THE VEHICLE IN AN UNSAFE AND ILLEGAL SITUATION BY TELLING THEM THE ONLY SOLUTION IS TO DISCONNECT THE SEATBELT WHILE THE VEHICLE IS IN MOTION. THE SEATBELT IN ITS CURRENT CONDITION IS CHOKING THE PASSENGERS, WHICH IS ALSO UNSAFE. THE SEATBELT NEEDS TO BE REPAIRED OR REPLACED. THE DIFFERENTIAL UNIT HAD TO BE REPLACED. THE BEARINGS DID NOT HAVE ENOUGH TOURQE (THAT IS WHT THE DEALER TOLD ME).*AK
Jan 08, 2002
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
VEHICLE HAS STALLED TWICE AT 65 MPH. VEHICLE TAKEN TO DEALER 6 TIMES. DEALER REPLACED COMPUTER. *AK CONSUMER STATES VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS. AIR LEVEL SYSTEM DEFLATES EACH NIGHT, PART IS ON BACK ORDER. *SLC
Dec 21, 2001
ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS
1 complaint
TRANSMISSION DOES NOT SEEM TO DOWNSHIFT; LOUD FAN NOISE WITH LOSS OF POWER; HARD SHIFT INTO GEAR FROM START; MISSING REAR SEAT LATCH TO HOLD DOWN SEAT AND EASILY WOBBLES WHEN SHAKEN; HOOK FOR LATCH IS PRESENT BUT NO LATCH PRESENT SEEMS TO BE DESIGN FLAW. *AK
Dec 20, 2001
SUSPENSION,EQUIPMENT
1 complaint
ANTENNA WAS BROKEN OFF @ THE DEALER, TOWING OR STORAGE COMPANY WHERE ALSO FLAT FRONT TIRE, DOOR DING, BUMPER DING, SHIFT BOOT BROKEN, CAR SQUEALS FROM THE FRONT RIGHT (VERY ANNOYING)
Nov 09, 2001
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
RECALL 01V126000; WHILE DRIVING 60-65 MPH CONSUMER LOST CONTROL OF VEHICLE, HIT CONCRETE MEDIAN, AND VEHICLE BOUNCED OFF MEDIAN AND HIT RIGHT GUARDRAIL. ALSO, VEHICLE CAUGHT ON FIRE, FIRE DEPARTMENT PUT OUT FIRE. VEHICLE WAS TOTALLED. FRONT LOWER CONTROL ARM WAS BROKEN, CONSUMER HAS PARTS FOR INSPECTION, PART OF BREAK WAS CLEAN, THE OTHER PART RUSTED THROUGH. CONSUMER CALLED GMC ABOUT RECALL ON THIS PART, WAS TOLD THIS VEHICLE WAS NOT AFFECTED. DUE TO VIN. *AK
Oct 17, 2001
SUSPENSION,TIRES
1 complaint
TIRES ON FRONT OF VEHICLE HAD STEEL BELTS COMING OUT. ALSO, THERE WAS A RECALL ON VEHICLE WHICH DEALER DID NOT TELL CONSUMER. RECALL WAS TO INSPECT AND REPLACE FRONT LOWER CONTROL ARM BRACKETS. CONTACTED DEALER ABOUT TIRES AND DEALER URGED CONSUMER TO BRING VEHICLE IN. AFTER DEALER LOOKED AT TIRES, WOULD NOT LET CONSUMER DRIVE VEHICLE. DEALER STATED IT WAS UNSAFE. *AK THE CONSUMER REPORTED THAT THE FRONT TIRES WERE WORN EXCESSIVLY. THE DEALER REPLACED BOTH FRONT TIRES. MICHELIN SIZE 17, DOT NUMBER RM3KTD2CX. *YH
Oct 16, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,STRUCTURE,INTERIOR LIGHTING
1 complaint
POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC
Aug 13, 2001
STEERING,SUSPENSION
1 complaint
MANUFACTURER/DEALERSHIP ARE NOT GIVING A DATE AS TO WHEN A REPAIR SOLUTION WILL BE AVAILABLE FOR VOLUNTARY RECALL REGARDING LOSS OF CONTROL/STEERING. *AK RECALL NUMBER IS 01V126, CONSUMER STILL HAS NOT HAD RECALL REPAIRS, DEALER WILL NOT SET A DATE AND SAID REPAIRS COULD HAPPEN IN 2 DAYS OR 2 YEARS, CONSUMER WAS TOLD HE WOULD HAVE TO PAY. *SLC
Apr 16, 2001
Frequently Asked Questions
How many problems does the 2002 GMC Envoy have?
The 2002 GMC Envoy currently has 574 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 GMC Envoy?
The most common problems reported for the 2002 GMC Envoy are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 GMC Envoy problem data come from?
All problem and complaint data for the 2002 GMC Envoy comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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