2010 GMC Terrain Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
293
Complaints Reported
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Complaints by Component
ENGINE
53 complaints
The contact owns a 2010 GMC Terrain. The contact stated that while driving at an undisclosed speed, the service stabili-trak and check engine warning lights were illuminated. The vehicle was taken to O’Reilly Auto Parts, where it was diagnosed with a misfire in cylinder #3. The vehicle was then towed to an independent mechanic and the contact was informed that there was no compression in cylinder #3. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that several oil consumption tests were performed by the dealer over the past three years. The contact stated that after each oil consumption test was performed, the oil pressure was always a quart or more lower when checked; however, the contact was informed that it was not an issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Dec 15, 2025
Burning oil and bad engine timing chain
Sep 19, 2022
The contact owns a 2010 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle experienced a reduction in engine power with the check engine and traction control warning lights illuminated. Additionally, the vehicle intermittently failed to start and the passenger's side rear tire made knocking sounds and lifted up off the roadway while making turns. The contact also stated that the vehicle consumed an excessive amount of oil, causing the contact to refill the oil reservoir every three days. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was unavailable.
Jun 16, 2022
MY TERRAIN RECENTLY GOT THE CHECK ENGINE LIGHT ON THE MECHANIC IS TELLING ME THAT IT IS THE TIMING CHAIN THAT ALL OF THIS VEHICLES HAVE THIS PROBLEM AND I GOT LUCKY IT ONLY JUMPED ONE TOOTH TO REPAIR WILL COST ME AROUND $ 1500 WHAT I DON'T UNDERSTAND IF THIS IS BEEN GOING ON FOR LONG TIME HOW IS IT THAT THIS DOES NOT CONSTITUTE A RECALL
Dec 22, 2021
The contact owns a 2010 GMC Terrain. The contact stated the vehicle would not exceed 15 MPH and was consuming a significant amount of engine oil. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the rings needed to be replaced. The contact stated the vehicle was not repaired; however, the engine oil was refilled. The contact stated that the failure persisted, and the vehicle was taken back to the dealer who replaced the rings, the catalytic converter, and the actuator under an unknown recall. The contact stated after the recall repair, the vehicle would inadvertently make abnormal sounds and shudder while driving. The check engine warning light and several unknown warning lights were illuminated. The vehicle was taken to the dealer who diagnosed that the piston was rubbing against the motor and the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 98,000.
Aug 16, 2021
+ 48 more complaints for this component
VISIBILITY/WIPER
28 complaints
Wipers stop working
Jan 28, 2024
THE LINK BALL SOCKET BROKE IN THE WIPER TRANSMISSION ASSEMBLY CAUSING THE WIPERS TO STOP WORKING WHILE DRIVING IN A HARD RAIN ON THE INTERSTATE. GM HAS A SPECIAL COVERAGE SERVICE ON THIS KNOWN PROBLEM BUT IT HAS A LIMITED DATE AND MILEAGE ON THE COVERAGE. SPECIAL COVERAGE ADJUSTMENT N192266180 WIPER TRANSMISSION ARM LINKAGE FAILURE. THE LETTER NOTIFYING CUSTOMERS OF THIS PROBLEM WERE NOT SENT OUT UNTIL AFTER JANUARY 6, 2020. THAT ALLOWS LESS THAN A FEW MONTHS FOR THE PROBLEM TO BE INSPECTED AND FIXED. I DID NOT RECEIVE A LETTER AS OF JULY 20, 2020. THE REPAIR IS ABOUT $300.
Jul 22, 2020
WIPERS QUIT WHILE DRIVING IN A RAIN STORM. HAD TO HAVE THEM EMERGENCY REPAIRED.
Feb 19, 2020
ONE NIGHT MY DAUGHTER WAS DRIVING ON A COUNTRY TWO LANE ROAD DURING A HEAVY RAIN STORM WHEN THE WIPERS SUDDENLY STOPPED IN THE STRAIGHT UP POSITION ALMOST OFF THE WINDSHIELD. IT IS ONLY BY GOD THAT SHE WAS NOT INVOLVED IN AN ACCIDENT BECAUSE SHE HAD ZERO VISIBILITY. A SCARY SITUATION BECAUSE SHE WAS MEETING TRAFFIC AND BEHIND HER WAS AN 18 WHEELER BIG TRUCK AND OTHER VARIOUS VEHICLES. AS AN ADDED ISSUE SHE HAD NO PHONE RECEPTION TO CALL FOR HELP, DANGEROUSLY SITTING, BARELY OFF THE ROAD, ON THE 'SMALL' SHOULDER OF THAT TWO LANE ROAD AS A YOUNG WOMAN WITH NO HELP IN A HEAVY RAINSTORM. SHE HAD TO SIT AND WAIT UNTIL THE RAIN STOPPED TO PROCEED TO A SAFE AREA, FORTUNATELY WITHOUT AN INCIDENT, THANK GOD. UPON INSPECTION IT WAS NOTED THAT THE FAILURE OF THE WIPER SYSTEM WAS RELATED TO THE PLASTIC GROMMET COMING APART FROM THE METAL BALL IN WHICH IT WAS ATTACHED. POOR DESIGN SHOULD BE NOTED IN THAT THIS ATTACHMENT IS UPSIDE DOWN. A CONSTANT WEAR IS GOING TO TAKE PLACE BEING A PLASTIC GROMMET SURROUNDING A METAL BALL IN THE UPSIDE DOWN POSITION ALLOWING WATER AND DIRT TO ENTER THE JOINT FURTHER INCITING THE POSSIBILITY OF A DISLODGING IN THE FUTURE. YOU NEVER KNOW WHEN OR WHERE THIS WILL HAPPEN, OR WHAT SITUATION YOU MIGHT BE IN, FURTHER PROMOTING THE POSSIBILITY FOR AN ACCIDENT AND SERIOUS INJURY OR DEATH. THANKFULLY GOD GUIDED MY DAUGHTER TO GET OFF THE ROAD AND KEPT HER SAFE. IN ALL MY YEARS OF DRIVING I HAVE NEVER HEARD OF THIS TYPE OF ISSUE BEING SO PREVALENT IN SO MANY MODEL YEARS, AND THE SAFETY CONCERNS ASSOCIATED WITH IT AND NO RECALL TO BE ISSUED BY THE MANUFACTURER! WAKE UP GM, LIVES ARE IMPORTANT TOO!
Nov 17, 2019
DRIVING AT 50 MPH IN POURING RAIN THE WINDSHIELD WIPER DETACHED AND GOT STUCK ON DRIVERSIDE OUTSIDE OF THE WINDSHIELD WHILE ON HIGH SPEED. THIS RESULTED IN THE WIPERS NON MOVING AND STUCK UPWARD THE MIDDLE OF THE WINDSHIELD. THANK GOD NO ONE WAS BEHIND ME OR THIS MAY HAD RESULTED IN AN ACCIDENT AS I COULD NOT SEE A THING. I HAD TO LEAN OUT MY DRIVER SIDE WINDOW TO SEE A SPOT I COULD SAFETLY PULL OVER. AFTER I DISLODGE DRIVER SIDE WINDOW WIPER BLADE THEY STILL WOULDN'T MOVE. MOTOR RUNS, BUT WIPER BLADES DON'T MOVE NOW.
Oct 23, 2019
+ 23 more complaints for this component
POWER TRAIN
22 complaints
The transmission stoped working after the second shift.
Nov 09, 2023
The contact owns a 2010 GMC Terrain. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact had taken the vehicle to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.
May 09, 2023
Faulty timing chain
Mar 18, 2023
THE TRANSMISSION FAILED AS I WAS DRIVING ON INTERSTATE 4 IN ORLANDO FLORIDA. THE VEHICLE SLIPPED OUT OF GEAR AND REVVED AS I APPLIED THE GAS. IT SLOWED AND I HAD TO SLIP IT INTO NEUTRAL THEN BACK INTO TO DRIVE TO GET IT TO CATCH. HAD THE VEHICLE STOPPED ON THE INTERSTATE IT COULD CAUSED ACCIDENTS AND/OR PERSONAL INJURY TO ME OR OTHER DRIVERS. THIS WITH JUST UNDER 70,000 MILES ON THE VEHICLE. THE PROBLEM WAS CONFIRMED BY ORANGE BUICK GMC SERVICE CENTER ON WEST COLONIAL DRIVE IN ORLANDO FLORIDA, AS WELL AS AT UNIVERSAL AUTOMOTIVE ON TURKEY LAKE ROAD IN ORLANDO FLORIDA. AS TO THE INSPECTION BY THE MANUFACTURER, THE CLOSEST IS ORANGE BUICK GMC. THERE WAS NO ADVANCE WARNING TO ME THAT THIS MIGHT HAPPEN. TWO WEEKS EARLIER I HAD IT AT ORANGE BUICK GMC FOR REGULAR MAINTENANCE.
Jan 04, 2022
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING 5-10 MPH, THE VEHICLE SWITCHED FROM FIRST GEAR TO SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION FLUSH AND RESET WERE NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.
Oct 31, 2019
+ 17 more complaints for this component
AIR BAGS
14 complaints
LIGHT ON DASH SHOWS AIRBAG MAY BE DEFECTIVE
Jul 02, 2018
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED WITHIN THE FIRST THIRTY DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS PURCHASED AND KEPT FOR LONGER THAN THREE WEEKS. THE CONTACT DID NOT RECEIVE AN INVOICE TO CONFIRM WHAT THE DEALER DIAGNOSED AND REPAIRED. THE CONTACT ALSO NOTICED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO DETERMINE IF A DEALER WOULD REPAIR THE VEHICLE OR A MECHANIC THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
May 17, 2016
TL* THE CONTACT OWNED A 2010 GMC TERRAIN. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Dec 15, 2015
THE AIRBAG INDICATOR ON THE DASH ALONG WITH THE WARNING "DING DING DING" GOES OFF CONSTANTLY. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE AIRBAGS. I WOULD LIKE TO KNOW THE MANUFACTURER OF THE AIRBAGS AND I WOULD LIKE TO KNOW IF THOSE AIRBAGS ARE BEING RECALLED IN OTHER VEHICLES. I BOUGHT THIS VEHICLE USED IN APRIL OF 2015.
Jul 28, 2015
THE DRIVER AIR BAG LIGHT WENT ON AND MY CAR IT'S NEVER BEEN IN AN ACCIDENT. I THINK THIS SHOULD BE A MANUFACTURER DEFECT.
Dec 24, 2014
+ 9 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
The contact owns a 2010 GMC Terrain. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended; however, the contact was able to jumpstart the vehicle. After a visual inspection of the engine compartment, the contact observed excessive corrosion on and around the battery terminals and the presence of battery acid coming from the battery casing. The contact stated that while driving at an undisclosed speed, several unknown electronics and instrument panel gauges failed to work properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000. The VIN was not available.
Nov 24, 2023
My information screen which shows valuable information to driver as well as speedometer is blank and the radio and temps , ac/ setting etc a are all unable to be read . There is a recall listed for the computer modules yet they exclude my vin number in that recall how can Chevrolet do that when it’s the same issues 2010 terrains with a different number than mine are being fixed
May 17, 2022
I PURCHASE BATTERY 2 MONTHS AGO AND AUG 19 MY CAR WOULD NOT MSTART NO POWER, NO RADIO, NO NAVIGATION. I TRIED TOMJUMP IT BUT NOTHING SEEMED TO WORK. I HAD EXTENDED WARRANTY AND TOOK CAR TO GMC DEALERSHIP OFF KATY FRWY, THE SERVICE CENTER TOLD ME THAT BATTERY IS NO GOOD ALONG WITH CABLE. REPLACE CABLE, BUT WARRANTY DIDNT COVERED NAVIGATION AND RADIO ISSUE.. IT NEVER HAS COME BAC ON BUT SPEAKER MAKE A SOUND EVERY NOW AND THEN.. AS I REVIEWED OTHER PEOPLE COMPLAINT IVE NOTICE THAT THEIR IS WELL KNOWN PROBLEM WITH RADIO ISSUE EVEN A SILENT RECALL ON IT. CAN ANYONE HELP ME BECAUSE THE COST TO FIX IT IS WAY TOO MUCH.
Aug 26, 2020
THE RADIO WILL GO BLANK CAUSING ME TO NOT SEE THE SCREEN
Aug 25, 2018
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING AT ANY SPEED, THERE WAS NO HEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A COMPUTER SOFTWARE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER (NORTH DAY GMC IN ROSLYN, NY) WHO STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO GO TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Aug 09, 2017
+ 7 more complaints for this component
VISIBILITY
10 complaints
The contact owns a 2010 GMC Terrain. The contact stated that upon engaging the defroster, the defroster operated with a significant delay. There were no warning lights illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 09V489000 (Visibility) however, the VIN was not available. The failure mileage was unknown.
Aug 26, 2022
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO ROSEVILLE BUICK GMC (2775 LONG LAKE RD, ST. PAUL, MN) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Sep 17, 2019
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE DEFROST DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DELAER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Jun 14, 2016
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ACTIVATING THE DEFROSTER, THE REAR DEFROSTER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Mar 03, 2016
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED AND THE DEFROSTER WAS ENGAGED, THE DEFROST FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE FAILURE MILEAGE WAS 115,000.
Sep 29, 2015
+ 5 more complaints for this component
POWER TRAIN,ENGINE
9 complaints
I bought my 2010 GMC Terrain SLE at 160,000. It had a rough start up but the dealer said it was because it was an older car and been sitting for a while. The rough start up never stopped even after replacing the catalytic converter because of code P0420. The mechanic informed of this specific vehicle oil composition so I was consistently checking the oil. A month after the NEW catalytic converter was installed. I stalled out on the interstate with traffic going 65 mph minimum, the wheel locked and I was almost rear ended. I take the vehicle to an automotive shop and I need a new timing chain with numerous new codes. P0325 P0326 P0327 P0016 P0017 P0014.
Nov 17, 2021
2010 GMC TERRAIN I BOUGHT OFF A DEALERSHIP LOT IN MARCH 2019 NOT KNOWING ALL THE REPORTED ISSUES! BEING A SINGLE MOTHER I THOUGHT I WAS BUYING A FAIRLY PRICED,GAS EFF. RELIABLE CAR.FROM DAY 1 I HAVE HAD COUNTLESS OIL CHANGES, MY TIRE PRESSURE WARNING LIGHT WILL NOT TURN OFF AFTER REPLACING STEMS,TIRES NOTHING TURNS THE LIGHT OFF! IT LACKS PICK UP SPEED AND ROUGH GEAR CHANGES. WHILE DRIVING AND COMING TO A STOP IT WOULD HESITATE AND CHUG LIKE IT WAS GOING TO DIE. I RETURNED TO DEALERSHIP WHERE I BOUGHT IT FROM REPLACED THE TIMING CHAIN. UPON TAKING IT HOME,2 DAYS LATER CHECK ENGINE LIGHT CAME ON. I RETURNED TO THE DEALERSHIP THAT REPLACED THE CHAIN THEY INFORMED ME I LOST 2.5QTS OF OIL IN THOSE 2 DAYS AND THAT ID NEED TO REPLACE OR REBUILD THE ENGINE! MY WARRANTY COMPANY (FIDELITY) WHOM I PURCHASED POWERTRAIN WARRANTY FROM IS TELLING ME IT IS NORMAL WARE AND TARE THEY WILL NOT PAY A THING,AFTER READING ALL THESE REPORTS CLEARLY IT'S NOT NORMAL WARE! I STILL OWE $6,000 AND I DON'T HAVE $3500 TO GET MY CAR BACK! I DON'T KNOW WHAT TO DO OR WHO TO CALL WILL SOMEONE PLEASE HELP? I THOUGHT GMC WAS A REPUTABLE MAKER, WAS I WRONG?
Apr 16, 2021
WE PURCHASED THE 2010 GMC TERRAIN ON MARCH 30TH AND SINCE WE HAVE HAD TO CHANGE THE OIL 3 TIMES AND ONCE REFILL THE OIL. WE HAVE TO CHECK IT DAILY TO MAKE SURE IT HAS OIL AND IS SAFE FOR OUR DAUGHTER TO DRIVE IT. THERE ARE SO MANY PEOPLE THAT HAVE COMPLAINED ABOUT THIS EXACT PROBLEM WE HAVE FOUND OUT SINCE WE PURCHASED THE CAR. I WOULD HAVE NEVER PURCHASED AND DONT WANT TO SELL IT TO SOMEONE ELSE WITH THE SAME PROBLEM. I FEEL THE COMPANY SHOULD STAND BEHIND THE ISSUE. THERE IS NO LEAKS WE HAVE NO OIL IN OUR DRIVEWAY AND THE CAR DOES NOT SMOKE. THE OIL JUST BURNS AWAY I GUESS. I FEEL THE DEALERSHIP WE PURCHASED FROM SHOULD HAVE FIXED THIS BEFORE THEY SOLD IT.
Jul 24, 2018
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND CONTROL ASSIST WARNING INDICATORS ILLUMINATED. THE SPEED DECELERATED BELOW 10 MPH INDEPENDENTLY IN ADDITION THE ENGINE MADE AN ABNORMAL SOUND. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,332. UPATED 03/07/17*LJ *CN
Jan 09, 2017
WHILE ENTERING A FREEWAY ONRAMP, VEHICLE WOULD NOT ACCELERATE. PULLED OVER AND WAITED A FEW MINUTES. STARTED AND LIMPED TO THE NEAREST DEALER. TRANSMISSION WENT OUT AT 41K MILES, 5 YEARS "80 DAYS" (SEPT 2015) INTO OWNERSHIP! DEALER DID NOT OFFER TO DO AN FULL GOODWILL REPAIR, DESPITE THE LOW MILES AND 80 DAYS PAST THE WARRANTY. ENGINE CONSTANTLY USES/BURNS OIL. SERVICE DOCUMENTATION AVAILABLE ON REQUEST.
Jul 26, 2016
+ 4 more complaints for this component
UNKNOWN OR OTHER
9 complaints
DASH HAS CRACKED IN A GARAGE KEPT DENALI. IT IS UNSIGHTLY AND SHOULD NOT HAVE HAPPENED.
Jul 31, 2020
THE OIL CONSUMPTION ISSUE COULD CAUSE VEHICLE TO BREAK DOWN AND GMC WANTS PEOPLE TO PAY FOR TEST IF USED. THATS NOT RIGHT.
Aug 05, 2019
THE DASHBOARD HAS CRACKED IN TWO PLACES. THE VEHICLE IS GARAGE KEPT WHEN NOT IN USE. I AM CONCERNED THAT DASHBOARD PIECES MAY INJURE THE DRIVER OR PASSENGERS DURING A VEHICLE ACCIDENT.
Oct 01, 2018
CRACKED CATALYTIC CONVERTER AT 78,000 MILES
Aug 27, 2018
8/26/13 WE TOOK OUR TERRAIN INTO A GMC DEALER DUE TO CHECK ENGINE LITE COMING ON, WAS INFORMED THAT THE MANIFOLD WAS CRACKED. PAID DEALERSHIP TO REPLACE THE MANIFOLD AND ALL GASKETS. ALMOST 4 YEARS TO THE DATE THE SAME REPAIRS ARE NEEDING TO AGAIN REPLACE THE MANIFOLD. THIS VEHICLE IS ONLY 8 YEAR OLD AND IS USED FOR HIGHWAY DRIVING. WE HAVE BEEN ADVISED THAT THIS IS A POSSIBLE DESIGN FLAW OR THERE IS A WEAKEN MOTOR MOUNT.
Aug 15, 2017
+ 4 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
Twice had to have wiring repaired because animals ate the wiring. Both were caused by GM using soy based insulation on wiring that made it a delicacy to the animals and caused them to eat through two wiring harnesses, one of which GM no longer makes. The other complaint is the timing belt has stretched and is now in need of replacement at a cost of $4500 to $5000.
Jul 03, 2024
VEHICLE INTERMITTENTLY (DRIVES FINE FOR A WEEK, DAY, MONTH WITH NO PROBLEM) DIES ON ME WHILE DRIVING, OR WONT ACCELERATE ABOVE 35MPH. SYSTEM SAYS OVERHEAT CONDITION BUT THE TEMPERATURE GAUGE DOES NOT SAY IT'S OVERHEATING. DEALERSHIP RUNS DIAGNOSTICS AND SAYS NOTHING WRONG BUT IT KEEPS HAPPENING UNEXPECTEDLY. CAUSES PROBLEMS ON HIGHWAY AND IS DANGEROUS. 3 MECHANICS SAID BAD ECM, BUT CHEVY DEALERSHIP WILL NOT REPLACE OR REFLASH ECM. I'VE SPENT THOUSANDS OF DOLLARS FLUSHING RADIATOR, REPLACING THERMOSTAT, REPLACING CAMSHAFT SENSORS, MASS AIRFLOW SENSOR, RUNNING DIAGNOSTICS, RENTING VEHICLES, AND NOTHING HELPS. I SEE WHERE THERE ARE RECALLS OF GMC TERRAIN ECM'S BUT NOT MINE? THIS IS GETTING RIDICULOUS. I NEED HELP. I OWE MORE THAN THE CAR IS WORTH AND I'M PAYING SO MUCH TO DIAGNOSE SOMETHING THAT SHOULD BE TAKEN CARE OF BY GM.
Apr 21, 2018
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED OIL ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO JOE COOPER CHEVROLET CADILLAC (4920 N AUTOMALL DR, SHAWNEE, OK 74804) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-3863678608 WAS FILED. THE FAILURE MILEAGE WAS 149,000.
Feb 05, 2018
TAKATA RECALL- THE RADIO SCREEN GOES COMPLETELY BLACK WHEN IT COMES BACK ON ITS UN- READABLE. ALSO WHENEVER YOU TURN THE AC ON IT MAKES A CLICKING SOUND. BOTH HAPPEN WHILE DRIVING( IN MOTION, STATIONARY, CITY STREETS AS WELL AS HIGHWAY... ALSO, THE BACK WINDOWS CLICK WHEN ROLLING THEM UP OR DOWN.
Jun 28, 2017
MY HUSBAND CHANGE THE OIL 2 DAYS AGO AND SAID THAT THERE WAS A LEAK OF OIL.. I HAD CHANGED MY OIL BACK ON 2-28-2017. MY HUSBAND SAID THERE WAS OIL ON THE STICK. SO I WANT TO SAY THAT IT WAS SHORT 2 OR 3 QUARTS OF OIL. ME NOT KNOWING THAT IT HAD BEEN LEAKING. ITS MAKING A SOUND LIKE ITS KNOTTING, LIKE IF THE BELT WAS LOOSE, A CHECK ENGINE LIGHT CAME ON AFTER HAVING THE OIL CHANGED.. WE HAVE ALREADY CHANGED SPARKNPLUGS AND TYHEY WERE BAD.
May 01, 2017
+ 1 more complaint for this component
ELECTRICAL SYSTEM,VISIBILITY/WIPER
6 complaints
My defrost system doesn't work. As I drive down the road my windshield fogs up andni can't get it to un fog at all or fast enough. Almost caused me to have an accident before Christmas
Dec 29, 2022
The defroster/ radio control/ heating area stopped working. Upon visiting a mechanic was told they never seen this or heard of this happening before and quoted me over $1,000.00 dollars to fix stating that due to Federal Law they have to give an estimate but this problem not being in their system they came up with an estimate based on parts and labor. Upon searching online I found a recall for this issue dating back to 2009 recall number was 09V489000 but was never informed about this and while looking up my car it’s not listed but being a safety issue should still be current which it is not.
Dec 23, 2022
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE ELECTRICAL WARNING LIGHT ON THE DASH WOULD FLASH AND BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE DIAGNOSIS WAS THE COMPUTER PANEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 09V489000 COMPONENTS VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,690
Jan 27, 2020
TAKATA RECALL THE HEATER/DEFROSTER BLOWS COLD AIR INSTEAD OF HOT, SO WINDOWS WILL NOT DEFROST, AND THE RADIO PANEL LIGHTING KEEPS GOING OUT. THIS HAS BEEN A RECALL ON MY MAKE AND MODEL, BUT MY VIN NUMBER SHOWS NO RECALL.
Jun 06, 2019
IN MOTION. HIGHWAY AND STREET. THE DEFROST SYSTEM STOPPED BLOWING TO CLEAR THE WINDSHIELD AREA. IT WOULD BLOW INTO PASSENGER AREA EITHER COLD OR SO HOT YOU COULD HARDLY HOLD YOUR HAND IN FRONT OF THE VENT. WHEN YOU SHUT THE VEHICLE OFF YOU CAN READILY HEAR A KNOCKING SOUND FROM THE DASH FOR SEVERAL MINUTES. THE RADIO ALSO SHUT OFF ALONG WITH ALL THE RADIO ILLUMINATION INITIAL PROBLEM DATE: DEC 27, 2015. THE INABILITY TO DEFROST IS A CONTINUING PROBLEM TO PRESENT TIME.
Jan 18, 2016
+ 1 more complaint for this component
STRUCTURE
6 complaints
TL* THE CONTACT OWNS A 2010 GMC DENALI. THE CONTACT STATED THAT THE DASHBOARD CRACKED WHERE THE AIR BAG WAS LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
May 01, 2017
I KNOW IM NOT THE ONLY PERSON WHO HAS THIS PROBLEM WITH THEIR TERRAIN...I BOUGHT IT BRAND NEW DEC 2010..AND NOW IM TRYING TO UNDERSTAND WHY THE PAINT IS PEELING OFF THE VEH DOWN TO THE BARE METAL..IT MAKES NO DIFFERENCE THAT MY VEH HAS 70K MILES ON IT....APPARENTLY THE GM HAS A PROBLEM WITH THE PAINTING PROCESS AT THE PLANT WHERE IT WAS BUILD.....I FOUND A TERRAIN FORUM ON THE INTERNET WHERE EVERYBODY CAN COMPLAIN ABOUT THEIR VEHICLES AND LOW AND BEHOLD THERE IS A PAINT PROBLEM.. *TR
May 21, 2014
IN OCTOBER OF 2011, I HIT A SMALL STUMP ON THE FRONT DRIVER SIDE OF THIS VEHICLE. WHEN I DID THIS IT SHEARED OFF THE 3 BOLTS (LEFT, CENTER AND RIGHT SIDE) GOING ACROSS THE CROSSBARS AND DROPPED BOTH CROSSBARS OFF THE FRONT OF THIS VEHICLE. I DIDN'T UNDERSTAND HOW IT COULD HAVE TAKEN THE CROSSBAR ON THE PASSENGER SIDE UNTIL I SAW THE SIZE OF THESE BOLTS HOLDING THE CROSSBARS ON. IT'S A JOKE!!! 2010 GMC TERRAIN OWNERS BE CAREFUL BECAUSE IT DOESN'T TAKE MUCH TO SHEAR THESE BOLTS OFF AND IT WILL NOT BE COVERED BY YOUR WARRANTY. *TR
Apr 18, 2011
TL*THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE PARKED, THE CONTACT ENTERED THE VEHICLE AND NOTICED THE HEADLINER WAS HANGING DOWN FROM IN THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE OCCURRED TWICE AFTER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 32 AND THE CURRENT MILEAGE WAS 3,900.
Oct 14, 2010
RE: 2010 GMC TERRAIN, WHEN THE REAR WINDOWS ARE PARTIALLY OR FULLY OPEN, OR BEING OPENED, AT SPEEDS OF 45 MPH OR GREATER THE VEHICLE STARTS TO SHAKE AND VIBRATE. THE HIGHER THE SPEED THE MORE SEVERE THE SHAKING BECOMES. IT IS SIMILAR TO THE SHAKING YOU GET AFTER A BLOW OUT AND GETS DANGEROUS AT HIGH SPEEDS. *TR
Jun 27, 2010
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
6 complaints
COPY OF LETTER TO MR. THOMAS D'ADDARIO, D'ADDARIO AUTOMOTIVE GROUP, EXPLAINING THE SERIOUS PROBLEMS WHICH MAY HAVE BEEN CAUSED BY THE MASS AIR FLOW SENSOR HOSE NOT CONNECTED OR DISLODGED DURING THE ENGINE/ECM MODULE REPLACEMENT. *SMD THE CONSUMER STATED DUE TO THE PROBLEM, HE EXPERIENCED LOSS OF POWER AND A LEAKING EXHAUST AND/OR CATALYTIC CONVERTER. ALSO, THE CONSUMER HAD TO ADD ONE QUART OF OIL EVERY 1000 MILES AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES. *JB
Nov 08, 2016
I PURCHASED MY 2010 GMC TERRAIN IN MAY 2013. AFTER A FEW WEEKS OF HAVING THE TRUCK. I HEARD A RATTLING NOISE. I TOOK IT BACK TO WHERE I PURCHASED IT AND THEY SAID I WAS OUT OF OIL. FROM MAY - OCT. I HAVE HAD TO HAVE 4 OIL CHANGES WHICH MY MILEAGE WAS NOW 52,000. THE SERVICE LIGHT NEVER CAME ON BUT COULD HEAR A RATTLING SOUND. THEY RECENTLY DID A CONSUMPTION TEST ON THE TRUCK AND THEY SAY EVERYTHING LOOKS FINE. NOW WHEN I STOP AT A LIGHT OR STOP SIGN, MY TRUCK SHAKES AS THOUGH IT IS GOING TO TURN OFF. IT DOES THIS RANDOMLY. OF COURSE THEY COULD NOT DUPLICATE IT WHEN THEY TEST DROVE IT. MY LIGHT DOES NOT ALWAYS ILLUMINATE AND MY SPEAKER ON THE DRIVER SIDE WILL BE STATIC WHEN I START UP THE TRUCK. NEEDLESS TO SAY , HAVING THE TRUCK FOR ONLY A FEW MONTHS AND SEEING THIS MANY ISSUES IS A HUGE CONCERN, AFTER READING ALL THE COMPLAINTS I AM TRULY CONCERNED THIS IS NOT THE TRUCK THAT IS GOING TO LAST VERY LONG, EVEN THOUGH I PAID GOOD MONEY FOR IT. VERY DISAPPOINTING. I HAVE TALKED TO MANY PEOPLE WHO HAVE HAD TO HAVE THE ENGINE REPLACED. INSTEAD OF GOING THROUGH ALL THE REPAIRS THAT SEEMS LIKE THE IDEAL SOLUTION. ITS ODD WHEN YOU READ THE OTHER COMPLAINTS, IT SEEMS EVEN GMC DOESN'T KNOW HOW TO FIX THEIR OWN ISSUES OR DON'T KNOW WHAT IS CAUSING THESE PROBLEMS. I READ THAT GMC TERRAINS HAVE HAD 131 BULLETINS WOW. *TR
Nov 30, 2013
NOTICED A HISSING NOISE. THOUGHT WAS IN CABIN AIR FILTER, SO WE REPLACED (IT WAS DIRTY). HISSING NOISE CONTINUED. THEN HISSING NOISE GREW WORSE, NO COLD AIR FROM A/C. BROUGHT TO THE DEALER & THE COMPRESSOR WAS REPLACED DUE TO A HOLE IN COMPRESSOR. 22675 MILES, 2 YRS 2 MOS IN SERVICE. *TR
Aug 05, 2012
TL* THE CONTACT OWNS A 2010 GMC TERRAIN SLT. THE CONTACT WAS DRIVING 25 MPH WHEN THE TIMING BELT DETACHED. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER STATED THAT THE TIMING BELT CHAIN DETACHED AND DESTROYED THE ENGINE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 76,500. THE VIN WAS UNKNOWN.
Feb 02, 2012
THE FOUR CYLINDER ENGINE CONSUMES LUBE OIL AT AN ALARMING RATE. THIS COULD CAUSE A CATASTROPHIC ENGINE FAILURE IF ENGINE OIL LEVEL IS NOT CONSTANTLY MONITORED. *TR
May 27, 2011
+ 1 more complaint for this component
EXTERIOR LIGHTING
5 complaints
Test VOQ
Jun 06, 2025
The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jun 01, 2022
The contact owns a 2010 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 24, 2022
The contact owns a 2010 GMC Terrain. The contact stated that after changing headlight bulbs, the headlights operated for only one day. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V137000 (Exterior Lighting). The approximate failure mileage was 137,000. Invalid VIN.
May 13, 2022
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHEN USING THE AUTOMATIC OPTION FOR THE HEADLIGHTS, HE ASSUMED THAT THE TAIL LIGHTS WOULD ALSO ILLUMINATE. THE TAIL LIGHTS WOULD AUTOMATICALLY DURING DAYTIME HOURS WHEN THERE WAS LOW VISIBILITY, SUCH AS FOG OR SNOW. THE MANUFACTURER WAS NOT CONTACTED AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN AND FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 1/7/13 *CN THE CONSUMER STATED THE TAILLIGHTS DID NOT COME ON IN LOW VISIBILITY WHILE IN AUTO MODE. UPDATED 01/09/13
Dec 04, 2012
ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
SERVICE STABILITRAK LIGHT COMES ON AND THE ENGINE POWER IS REDUCED. HAPPENS WHILE DRIVING AT ANY SPEED OR STOPPED AS WELL AS ON CLEAR DRY ROADS. HAVE TO SHUT OFF AND RESTART CAR MULTIPLE TIMES TO GET FULL ENGINE POWER.
Feb 26, 2019
HAD MANY, MANY OCCURRENCES WITH THE STABILITRAK. FIRST OCCURRENCE 9/23/15. FOUND THE PROBLEM 12/16/15. WITH AN EST. MILEAGE OF 48,379. THE VEHICLE WOULD COME TO A STOP WHILE IN MOTION. TWICE WHILE ON MAJOR FREEWAY DRIVING 60+ MILES PER HOUR. NO MATTER HOW MUCH I PRESSED ON THE GAS THE VEHICLE WOULD NOT GO. VERY UNPREDICTABLE. TWICE LOOKED OVER BY A GMC DEALER AND FOUND NOTHING.
May 12, 2016
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE SPEED DECREASED TO 30 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Jan 29, 2016
WHEN IN MOTION STABILITRAK LIGHT COMES ON, I RECEIVE THE MESSAGE "ENGINE POWERING DOWN", CAR SLOWS DOWN TO 10 MILES AN HOUR. YOU MUST PULL OFF ON SIDE OF ROAD TURN CAR OFF WAIT APPROXIMATELY 60 SEC AND RESTART CAR. THIS IS SO UNSAFE I AM AFRAID TO TAKE IT ON EXPRESSWAYS. TOOK TO DEALERSHIP THEY CLAIMED IT WAS TIMING CHAIN AT COST OF $2000. GOT GM AND DEALERSHIP TO PAY PART OF COST. THEN WAS TOLD IT NEEDED A SERPENTINE BELT AT AN ADDITIONAL COST OF COURSE. PICKED CAR UP AND THE VERY NEXT MORNING THE CAR DID IT AGAIN. TOOK VEHICLE BACK TO DEALERSHIP AND AM NOW BEING TOLD IT NEEDS A THROTTLE BODY AT AN ADDITIONAL COST OF $400. CHECK ENGINE LIGHT HAS BEEN ON THE WHOLE TIME. DO THEY REALLY KNOW WHATS WRONG WITH IT OR JUST SHOOTING IN DARK WHILE I SPEND MORE MONEY. THIS IS A SAFETY HAZARD!! CAR WAS BROUGHT IN WHILE STILL UNDER WARRANTY FOR CHECK ENGINE LIGHT THEY WERE NEVER ABLE TO DIAGNOSE A PROBLEM.
Jan 28, 2016
IGNITION SHUTOFF' WHILE DRIVING; THIS OCCURRED AT LEAST 8 TIMES; TOOK THE VEHICLE TO THE DEALER WHO COULDN'T REPRODUCE THE ISSUE, BUT THEY DID SUGGEST HAVING MY FUEL LINES REPLACED AT A COST OF $400. *TR
Apr 01, 2014
TIRES
5 complaints
TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55R18. WHILE HAVING THE VEHICLE SERVICED AT THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT ALL FOUR SIDEWALLS WERE SEPARATING FROM THE TREAD AND NEEDED TO BE REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 36,100.
Aug 06, 2015
TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN TIRES LINE LATITUDE TOUR TIRES, SIZE P235-55-R18, AND DOT NUMBER: M33J-007. THE CONTACT STATED THAT ALL TIRES EXHIBITED TREAD SEPARATION AND CRACKS FROM THE SIDEWALL. ADDITIONALLY, THE STEEL BELT WAS SEPARATED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TR
Mar 10, 2014
ALL FOUR TIRES SEPARATED. *TR
Dec 12, 2013
WE PURCHASED A 2010 GMC TERRAIN IN AUGUST OF 2012. THE VEHICLE HAD MICHELIN LATITUDE TOUR TIRES SIZE 235-55/R18. ON SATURDAY, APRIL 13TH WHILE GETTING AN OIL CHANGE, THE TECHNICIAN POINTED OUT TO US THAT ALL FOUR TIRES WERE SPLITTING ON THE SIDES AND THAT IT WAS A VERY DANGEROUS SITUATION. WE DID NOT DRIVE THE CAR THE REST OF THAT DAY AND THE NEXT DAY. ON MONDAY WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CONFIRMED THAT INDEED THE TIRES WERE SPLITTING ON THE SIDES. THE CAR HAS APPROXIMATELY 55K MILES ON IT AND ACCORDING TO MICHELIN, THE TIRES ARE WARRANTED AS A 65K MILE TIRE. WE PURCHASED NEW TIRES AT THE DEALERSHIP BUT FEEL STRONGLY THAT THESE TIRES ARE DEFECTIVE AND SHOULD BE REPORTED BEFORE SOMEONE HAS AN AWFUL ACCIDENT BECAUSE OF THEM. I CHECKED FOR RECALLS BUT DID NOT FIND ANY. I CALLED MICHELIN WHO IN TURN CALLED THE DEALERSHIP. THE MAINTENANCE MANAGER AT THE DEALERSHIP TOLD THE MICHELIN REPRESENTATIVE ABOUT THE TIRES AND THE MICHELIN REPRESENTATIVE SAID THERE WAS NOTHING THEY COULD DO. I WAS IN THE MANAGER'S OFFICE DURING THAT PHONE CONVERSATION. I BELIEVE IT IS EXTREMELY URGENT TO TAKE A LOOK INTO THIS. I HAVE PHOTOGRAPHS OF THE TIRES AND I'M KEEPING THE TIRES SO THAT THEY CAN NOT BE SOLD TO ANYONE ELSE. THE TREAD ON THE TIRES IS VERY GOOD SO IT IS OBVIOUS THAT THIS DEFECT IS NOT RELATED TO NORMAL WEAR. PLEASE CONTACT ME SO THAT I CAN SEND THE PICTURES OR WHATEVER IS NECESSARY TO ENSURE THE SAFETY OF THOSE THAT MAY HAVE THESE TIRES ON THEIR VEHICLE. THESE TIRES MAY BEGIN TO HAVE THE SAME PROBLEMS AFTER 50K MILES AND THEY MAY NOT BE AS FORTUNATE AS WE WERE. THANKS SO MUCH, *TR
Apr 17, 2013
DEALERSHIP FOUND THAT SIDEWALL ON MICHELIN LATITUDE TOUR TIRE P 235/55R18 X GREEN 99T M+S TIRE WAS DEFECTIVE AND REPLACED ONLY ONE TIRE. I BOUGHT VEHICLE NEW IN 2010 NOW HAS 16,800 MILES ON IT. TIRES WERE NEVER "OVERLOADED" OR DIDN'T HAVE ENOUGH TIRE PRESSURE IN IT AND WERE ALWAYS MAINTAINED BY DEALERSHIP. (VEHICLE ALSO HAS TPMS AND I RECEIVE ON STAR MAINTENANCE CHECK UPS MONTHLY. RESEARCH ONLINE SHOWS THAT MANY DIFFERENT VEHICLE BRANDS EQUIPT WITH MICHELIN LATITUDE TIRES HAVE THE SAME PROBLEM. IS THIS ON ONGOING PROBLEM? HOPEFULLY NOBODY WILL DIE BEFORE SOMETHING IS DONE IN LINE OF RECALL? HOW CAN I FEEL SAVE KNOWING THAT THIS TIRES ARE WEEK IN THE SIDEWALLS DUE TO DEFECT AND NOT DUE TO OUTER IMPACT? MANY PEOPLE STATED THEY ARE AFRAID OF DRIVING ON THE INTERSTATES OR LONG DISTANCE DUE TO THE SAME PROBLEM. MANY PEOPLE HAD BLOWOUTS, ETC. I REQUEST AN IMMEDIATE SAFETY RECALL BEFORE SOMETHING BAD HAPPENS. *TR
Jun 25, 2012
SERVICE BRAKES
4 complaints
THE AUTOMATIC BRAKE ASSIST LOCKS UP THE RIGHT FRONT WHEEL. THE WHEEL STILL TURNS BUT THE BRAKE OVERHEATS AND STARTS SMOKING AFTER JUST A FEW MINUTES OF DRIVING. IT WAS BEING DRIVEN ON A CITY STREET AT ABOUT 30 TO 40 MPH. NORMAL BRAKING AT STOPLIGHTS AND SUDDENLY FELT LIKE A TIRE HAD GONE FLAT. WHEN I CHECKED, THE RIGHT FRONT WHEEL WAS SMOKING. WE HAD THE CALIPERS AND PADS REPLACED, BUT THAT DID NOT FIX THE PROBLEM
Jan 11, 2021
SERVICE STABILITRAX. AND LIGHT AND TRANSACTION CONTROL. SOMETIMES FOLLOWED BY CHECK ENGINE LIGHT. STABILITRAX GOES OUT, SOMETIMES REDUCING SPEED AND PUTTING CAR INTO SAFE MODE. I WAS DRIVING ON AN INTERSTATE WHEN THE SERVICE STABILITRAX, ABS AND TRACTION CONTROL LIGHTS CAME ON. WEATHER CONDITIONS WERE WINTERY MIX. WHEN TURNING OFF HIGHWAY, THERE WAS NO TRACTION CONTROL TO KICK IN.
Jan 15, 2018
WHILE DRIVING TO SUV FOR SUM TIME BREAKS LOCK UP WHILE DRIVING ON FREEWAY I HAVE TOW TO SHOP BY THEN ITS UNLOCK STABLE TRAK AND ABS DONT COME ON NO MORE THE CAR SLOWS DOWN TO 10 MPH OR LESS DANGER ON FREEWAY
Sep 27, 2016
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE PARKED, THE TIRE PRESSURE, ABS, ALL WHEEL DRIVE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL THE CONTACT NOTICED AN ABNORMAL GRINDING SOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Nov 15, 2012
AIR BAGS,ENGINE
3 complaints
I ONLY HAD MY CAR FOR JUST ABOUT ONE YEAR. THE CHECK ENGINE LIGHT ENDED UP COMING ON AND I FOUND THAT THE CATALYTIC CONVERTER WAS THE CULPRIT. NO MATTER WHAT I DO THIS SENSOR COMES ON. NOW HERE RECENTLY, THE LIGHT TO CHECK THE AIRBAG SYSTEM HAS COME ON. I HAVE ONCE BEFORE CHECKED TO SEE IF THERE WERE ANY RECALLS ON THIS VEHICLE, BUT THERE SUPPOSEDLY WERE NONE, YET I SEE SO MANY COMPLAINTS ABOUT THE SAME ISSUES THAT I AM HAVING ON TOP OF THE DEFROST SYSTEM BEING NO GOOD. THIS CAR HAS COST ME MORE THAN IT IS WORTH AND SELLING IT WOULD JUST LEAVE ME WITH NOTHING BECAUSE I STILL OWE ON IT. I NEED FIXES AND ANSWERS BEFORE THIS THING ENDS UP IN FLAMES WHICH IS WHAT I FEAR EACH DAY I DRIVE IT. THIS BEGAN IN AUGUST OF LAST YEAR AND NOW I AM GETTING SCARED FOR MY LIFE.
Jan 31, 2020
I HAVE 41,000 MILES - SHOULD I NEED A LEFT PRETENSION BUCKLE (PART FAILURE) AND TIMING CHAIN - OIL WAS CHANGED IN DECEMBER, CHECKED IN JANUARY AND GMC DEALER STATES I HAVE NO OIL AND NEED A TIMING CHAIN WHERE DID THE OIL GO? IS THIS A FACTOR DEFECT? CAR STALLED AT STOP SIGNS AND RED LIGHTS.
Feb 29, 2016
TAKATA RECALL - BOUGHT VEHICLE USED,IN PAST 2 YEARS HAVE GONE TO START TRUCK AN IT STUTTERS WHEN TRYING TO TURN IGNITION OVER.ALL LIGHTS ON DASH FLASH AND UPON STARTING A 2ND TIME ENGINE LIGHT COMES ON. I WORK IN AUTO COLLISION INDUSTRY AND READ WITH MY SCAN TOOL. EVERY TIME ITS LISTED AS FAULTY START.DIDN'T THINK ANY MAJOR WRONG,TILL I REAR ENDED SOMEONE AT ABOUT 35 DIRECT HIT. I HIT MY CHEST HARD ON STEERING WHEEL & HAVE WANTED TO GET RID OF TRUCK SINCE. I KNEW THE BAGS SHOULD'VE DEPLOYED AN FELT UNSAFE SINCE THEY DID NOT. NO RECALL LISTED,BUT THEN I SAW COBALT MAJOR RECALL AND IT SEEMS IDENTICAL TO MY VEHICLES ISSUE. CONTACTED GMC TO FIX,NOT COVERED. BUT SINCE WE DO SO MUCH BUSINESS AND IT SEEMS CONNECTED THEY WILL BE REPAIRING TOMORROW HOWEVER COBALTS RECALL REQUIRES. UNFORTUNATELY OTHERS MIGHT NOT BE SO LUCKY AS I.
Jan 04, 2016
VEHICLE SPEED CONTROL,ENGINE
3 complaints
2010 GMC TERRAIN WITH V6 LOSS OF POWER, ENGINE CODES TIMING ISSUE, CAMSHAFT SENSOR FAULT, CRANKSHAFT SENSOR FAULT. STABIL-TRACK FAULT. ROUGH IDLE, OIL CONSUMPTION. THE LIST GOES ON. THIS IS A COMMON THING WITH THESE ENGINES AND GM HAS DONE NOTHING. THIS HAS BEEN GOING ON WITH THIS VEHICLE FOR AWHILE. STAY AWAY FROM GM VEHICLES THEY DO NOT STAND BEHIND THERE PRODUCTS, I WILL BE BUYING A FORD AND I WILL TELL EVERYONE I KNOW!
Dec 20, 2019
IT STALLED AND THE CHECK ENGINE LIGHTS CAME ON. THIS HAPPENED AGAIN 12/13 REPLACED EXHAUST CAM SOLENOID AND AGAIN IN JANUARY 2014 WHEN THEY HAD TO REPLACE THE CAMSHAFT POSITION EXHAUST ACTUATOR. THE HAVE ALSO AT DIFFERENT TIMES HAD TO REPLACE THE HIGH PRESSURE FUEL PUMP, WATER PUMP AND BALANCE SHAFT CHAIN, REPLACED THE CONDENSER, EVAC ON THE AIR CONDITIONER ON THIS VEHICLE AND THE OTHER 2010 GMC TERRAIN WE OWN. WE DO NOT FEEL LIKE WE SHOULD HAVE HAD TO PAY FOR THE AC CONDENSER SINCE IT HAPPENED ON BOTH VEHICLES WE OWN WITHIN MONTHS OF EACH OTHER BUT WE DID. THE OTHER 2010 TERRAIN WE OWN WAS IN THE SHOP IN JANUARY 2014 BECAUSE IT STALLED AND IT WAS CAM SHAFT AND THE THROTTLE BODY ABOUT 2 WEEKS LATER WE HAD TO TAKE THIS ONE IN FOR THE CAM. THE OTHER TERRAIN HAS WE OWN HAS ALSO HAD THE CAM WORKED ON SEVERAL TIMES. THIS VEHICLE HAS ALSO HAD SEVERAL RECALLS FOR OTHER ISSUES. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES BECAUSE THERE ARE SO MANY PEOPLE HAVING THESE SAME PROBLEMS. LOOK ON EDMONDS ONLINE FORUM AT ALL THE COMPLAINTS ABOUT THE 2010 TERRAINS AND THE 2010 EQUINOX. SOMETHING NEEDS TO BE DONE SO THE OWNERS CAN GET RID OF THESE VEHICLES BEFORE THEY STALL AGAIN AND SOMEBODY HITS THEM AND KILLS THEM LIKE THE SIX PEOPLE WHO DIED BECAUSE THE 2007 GM COBALT STALLED ON THEM WHILE DRIVING. WE NEED THE NHTSA TO HELP US. THEY WERE ALSO GOING TO CHARGE US ON THE OTHER VEHICLE ALMOST $900.00 TO FIX THE CAM SHAFT AND THROTTLE BODY, WHEN THE PROBLEM HAD OBVIOUSLY NOT BEEN FIXED ONE OF THE OTHER TIMES THAT GMC DEALERSHIPS WORKED ON IT UNTIL I COMPLAINED TO GMC. THEN THE DEALERSHIP SAID WE HAD TO PAY ABOUT $250.00 BECAUSE THE OWNER HAS TO PAY SOMETHING WHEN ITS OUT OF WARRANTY. THAT VEHICLE HAD ABOUT 43,000 MILES. I DON'T FEEL LIKE THE OWNERS SHOULD HAVE TO PAY ONE PENNY WHEN THERE IS A REPEAT PROBLEM ON A VEHICLE AND THEY CAN'T SEEM TO KEEP IT FIXED. *TR
Feb 19, 2014
TL- THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND CAM SHAFT WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 44,000. PM *TR
Feb 14, 2014
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
MY VEHICLE, 2010 GMC TERRAIN, AT TIMES WOULD SPUTTER AND ACT LIKE IT WANTS TO DIE AT IDLE, SO I TOOK IT INTO THE DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP WAS LEAKING INTO THE CRANKCASE CONTAMINATING THE OIL WITH FUEL. THERE IS CURRENTLY A RECALL FOR THIS ISSUE, #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP, REFERENCE # N16204318, RELEASE DATE: SEPTEMBER 2016. I WAS TOLD THAT MY VEHICLE WAS NOT PART OF THIS RECALL BECAUSE IT DID NOT INCLUDE MY VIN. I BELIEVE THAT THE RECALL NEEDS TO BE EXPANDED TO COVER MORE VEHICLES BECAUSE THERE ARE MORE VEHICLES THAT ARE AFFECTED BY THIS ISSUE.
Feb 22, 2018
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE AND NOTICED THAT THE TIMING CHAIN HAD FRACTURED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIMING CHAIN, WATER PUMP, FUEL PUMP, PISTONS, SPARK PLUGS, GASKET AND MULTIPLE UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. HOWEVER, THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Dec 16, 2015
2010 GMC TERRAIN STARTED MAKING A RATTLING NOISE AND SHAKING A STOP, LIKE A ROUGH IDLE, TOOK IT TO THE DEALERSHIP TO GET IT FIXED UNDER WARRANTY, HAD TO REPLACE WATER PUMP, BALANCE SHAFT CHAIN AND TENSIONER REPLACED INTAKE AND EXHAUST. CAMSHAFT POSITION ACTUATORS AND BOLTS REPLACED HIGH PRESSURE, FUEL PUMP REPLACED V/C GASKET TIMING CHAIN TENSIONER AND LEFT TIMING CHAIN GUIDE. THAT WAS REPLACED 09/07/13 IN WARRANTY. NOW IT IS 3/09/15 AND THE SAME PROBLEMS HAVE COME UP AGAIN AND MY CAR IS CURRENTLY IN THE SHOP AT THE DEALERSHIP , THAT MEANS THERE IS A SERIOUS PROBLEM WITH THIS MAKE OF ENGINE AND IT SHOULD BE RECALLED BEFORE SOMEONE GETS HURT BECAUSE OF IT. *TR
Mar 09, 2015
VEHICLE SPEED CONTROL
3 complaints
WHILE DRIVING ON FREEWAY IN SAN DIEGO, CA DURING MORNING RUSH HOUR, CAR SUDDENLY LOST POWER. DASHBOARD MESSAGE WAS "REDUCED POWER TO ENGINE." CAR WOULD SUDDENLY ONLY GO 30 MPH. VERY DANGEROUS. I WAS IN THE MIDDLE LANE OF FREEWAY AND LUCKILY AVOIDED COLLISIONS, AS TRAFFIC FLOW WAS 70 MPH. TOOK CAR TO GMC DEALER AND THROTTLE BODY HAD TO BE REPLACED. TOTAL COST WAS $458. I COULD HAVE EASILY CREATED A MAJOR TRAFFIC ACCIDENT CAUSING INJURY TO MYSELF AND MANY OTHERS BECAUSE I SUDDENLY COULD ONLY DRIVE 30 MPH.
Feb 25, 2017
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
May 05, 2016
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE BEGAN ABNORMALLY SKIPPING GEARS. THE CONTACT WAS ACCELERATING FROM A TRAFFIC STOP WHEN THE VEHICLE ABNORMALLY LUNGED FORWARD AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER OF THE SECOND VEHICLE WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE CONTACT SUSTAINED SUBSTANTIAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,000.
Dec 10, 2010
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Reduce spreed unknown if related to fuel pressure regulator since repaired twice told could be to service bulletin. Warning lights keeps appearing while driving at a speed of 40 to 50 mph.
Nov 25, 2024
ENGINE - SLOWS DOWN AND SPEED UP AND JOLT AS IT ACCELERATE IN SPEED. HEATED SEATS - A MONTH AFTER PURCHASE THEY STOPPED WORKED OIL PUMP - THE FILTER GETS CLOGGED WITH METAL SHAVING AND WOULD NOT ALLOW THE OIL TO GET TO THE ENGINE. AS A RESULT, I HAD TO GET OIL CHANGES 3 TIMES IN A MONTH. DASH BOARD AND STEREO LIGHT WOULD FLICKER AND DIM. STEREO WOULD REPEAT WORDS AND GET STUCK IN ONE PLACE. THE WIND SHIELD WIPERS STOPPED WORKING DURING A RAIN STORM AND WERE WIPING IN TWO SEPARATE DIRECTIONS AT THE SAME TIME.
Aug 02, 2018
STEERING
2 complaints
THE VEHICLE WILL SHUTTER VERY HARD WHEN ACCELERATING OUT OF EITHER RIGHT OR LEFT TURNS OR WHEN YOU HOLD THE STEERING WHEEL IN A COMPLETE U-TURN TYPE ACTION. THE SHUDDER IS FELT THROUGHOUT THE VEHICLE AND CAN BE VERY ALARMING. IT FEELS LIKE YOU HAVE LOST CONTROL OF THE VEHICLE AND THE BRAKES ARE LOCKED UP. IT NEEDS TO BE ADDRESSED WITH SOME NOTICE TO ALL TERRAIN OWNERS. I HAVE NOW SPENT SERIOUS TIME AND $1K ATTEMPTING TO ADDRESS THE PROBLEM.
Aug 02, 2020
DEALER WAS ROTATING TIRES AND FOUND THE SWAY BAR LINK ON THE DRIVER FRONT SIDE WAS BROKEN IN TWO. THIS IS A ALL WHEEL DRIVE MODEL. I HAVE TO IDEA WHAT CAUSED THIS TO BREAK. *TR
Jul 02, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
THE PROBLEM(S) THAT I HAVE HAD OR CURRENTLY HAVE WITH MY VEHICLE ARE AS FOLLOWS: 1. VEHICLE HESITATES 2. JOLTS FORWARD 3. STUTTERS 4. EXCESSIVE OIL CONSUMPTION 5. THE CAR HAS BEEN UNDRIVABLE SINCE 01/27/20
Apr 08, 2020
I AM ADDING ON ADDITIONAL INFORMATION TO MY PREVIOUS COMPLAINT #10938600. GMC SCA #14159, 14232, 15810, 12313, AND MY TRANSMISSION FAILURE ALL SEEM TO FALL VICTIM TO EXCESSIVE HEAT. I WAS PULLING INTO TRAFFIC WHEN THE TRANSMISSION FAILED. MY TERRAIN HAS FALLEN VICTIM TO THREE POSSIBLY FOUR OF THE FIVE CALAMITIES. THERE IS NO REASON TO BELIEVE ALL FIVE WILL NOT FAIL UNDER THE SAME DRIVING CONDITIONS. SOMEHOW NOT ONCE DID WARNING LIGHTS COME ON FOR MULTIPLE ENGINE OIL OCCURRENCES, NOR FOR MY TRANSMISSION FAILURE. I WAS AN HVAC CHILLER TECHNICIAN FOR 28 YEARS. WHEN I HEAR ECM REFERENCED, AS IN SCA#12312, I HAVE TO ASK WHICH VALUES WERE CHANGED AND WHY. THERMISTORS AND PRESSURE SWITCHES DESIGNED TO PROTECT VITAL ENGINE COMPARTMENT COMPONENTS RUN THROUGH THE ECM YET NO WARNING. MY TRANSMISSION FAILED ON DECEMBER 4, 2016, THE CATALYTIC CONVERTER MAY BE BAD, THE STEERING GEAR IS SUSPECT, AND THE ENGINE WARNING LIGHTS HAVE NOT DONE WHAT THEY ARE SUPPOSED TO DO. THE UNNECESSARILY LONG DELAY IN ADDRESSING THE OIL CONSUMPTION ISSUE OUTLINED IN SCA#14159 PROBABLY COMPROMISED MY ENGINE IN OTHER WAYS. SCA#12313 RESULTED FROM GM DELAYING THE REPAIR OF SCA#14159 FOR SO LONG. WHAT, WHY, AND HOW. WE KNOW WHAT IS FAILING. SIMPLY REPLACING THE PART IN KIND OR SIMILAR IS NOT ADDRESSING WHY. HOW DO WE KEEP IT FROM HAPPENING AGAIN IS DEFINITELY NOT BEING ADDRESSED. SAFETY AS WELL AS QUALITY ISSUES ARE AT HAND HERE. GM HAS IGNORED MY REQUESTS FOR ALL INFORMATION REGARDING SCA#14159, 14232, 15810, 12313, AND 12312, AS WELL AS THE TRANSMISSION. WHY THEY ARE FAILING IS EXCESSIVE HEAT. THAT IS JUST MY GUESS. THEY KNOW WHAT IT IS. I CAN NOT AFFORD A COSTLY TRANSMISSION BILL THAT ONLY FINDS ME BACK IN AN UNRELIABLE VEHICLE WITH SOME SERIOUS SAFETY ISSUES. *TR
Jan 19, 2017
ENGINE,VISIBILITY/WIPER
2 complaints
THE WIPER BLADES JUST STOPPED WORKING. NO WIPERS AT ALL. WIPERS JUST STOPPED WORKING WHILE DRIVING. AS FOR ENGINE WHILE DRIVING DOWN INTERSTATE THE CAR SUDDENLY SAYS SWITCHING TO LOW POWER MODE AND THE CAR STARTS GOING SLOWER- SCARY WHEN GOING 70 MPH AND THEN SLOWED DOWN WITHOUT YOU DOING IT YOURSELF
Feb 28, 2020
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING 65 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT OBSERVED THAT THE ANTIFREEZE COOLANT SEAL FAILED AND CAUSED THE VEHICLE TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS FRACTURED AND NEEDED TO BE REPLACED. ALSO, THE WINDSHIELD WIPERS FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Sep 21, 2016
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
WHILE DRIVING MY CAR THE STABILI-TRACK SERVICE LIGHT COMES ON. THEN THE CHECK ENGINE, BRAKE, ABS, AWD, AS WELL AS THE POWER STEERING LIGHTS COME ON. THEN I LOSE POWER STEERING AND MY SPEED IS THROTTLED DOWN A LOT. ITS HAPPENED ON THE EXPRESSWAY AND CITY STREETS. WHEN ON THE EXPRESSWAY I HAVE TO IMMEDIATELY GET TO THE SHOULDER WITHOUT GETTING INTO AN ACCIDENT. I'VE HAD MY CAR TOWED TO THE MECHANICS SHOP MULTIPLE TIMES AND THEY'VE TOLD ME THAT THERE ARE NO CODES WHEN HOOKING UP THE COMPUTER. THEY KEPT IT A FEW TIMES IN THE LAST 3 YEARS AND HAVE TOLD ME THERE WERE MISFIRES AFTER LETTING THE CAR SIT AND TESTING IT OUT (TEST DRIVING) AND WORK WAS NEEDED (THROTTLE BODY REPLACEMENT, SPARK PLUG REPLACEMENT, CAM SHAFT SWAP OUT AND A FULL TUNE-UP). $1000 AND LESS THAN A YEAR LATER IT HAPPENS AGAIN AND THEN AGAIN. THIS IS THE 3RD YEAR (2016, 2017, 2018) IT HAS HAPPENED TO ME IN A ROW AND ALL THE MECHANIC CAN SAY IS THAT IT MAY BE SOMETHING GM SHOULD INVESTIGATE. I'VE CALLED GM WITH NO LUCK. THIS IS EXTREMELY UNSAFE AND I AM THANKFUL THAT MY KIDS WERE NOT IN THE CAR WHEN IT HAPPENS. TRYING TO NAVIGATE TRAFFIC ON THE EXPRESSWAY WHEN YOUR CAR THROTTLES DOWN TO 25-35 MPH IS INSANE.
Oct 19, 2018
DRIVING BACK FROM A TWO HOUR TRIP AT APROX 55 MPH OUR 2010 GMC STARTED FLASHING "REDUCED ENGINE POWER" WITH THE CHECK ENGINE LIGHT, AND "SERVICE STABILITRAK" WITH THE STABILITRAK LIGHT. SPEED DROPPED DOWN TO ABOUT 30 MPH WITHOUT CONTROL. THE CAR WAS IDLING HEAVING WITH RMPS JUMPING. WE PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE CAR, THE ONLY LIGHT THAT REMAINED ON WAS THE CHECK ENGINE LIGHT. SPEED CONTROL WAS RESTORED. BY THE TIME WE MADE IT HOME, APROX 20 MILES, THE CHECK ENGINE LIGHT TURNED OFF. THEN A COUPLE WEEKS LATER AGAIN, TWICE IN ONE NIGHT, BACK TO BACK. I CALLED THE DEALER FOR AN APPOINTMENT BECAUSE I ASSUMED IT WOULD BE COVERED BY A GMC WARRANTY, THEY DID NOT HAVE AVAILABILITY FOR 7+ DAYS. THE NIGHT BEFORE MY APPOINTMENT IT HAPPENED AGAIN BUT DID NOT CORRECT ITSELF AND WE HAD TO DRIVE IT TO THE DEALERSHIP AT 30 MPH. I JUST RECEIVED THE NEWS, $800 LATER, IT NEEDS A NEW THROTTLE BODY, EXHAUST CAM SOLENOID AND ANOTHER REPAIR TO THE CAMSHAFT. I DO NOT HAVE THE PAPERWORK BACK FROM THE DEALER YET FOR ADDITIONAL DETAILS, BUT AM DISAPPOINTED THAT THIS IS A COMMON PROBLEM WITH THE 2010 GMC TERRAINS AND THEY TAKE NO RESPONSIBILITY FOR THE REPAIRS. THIS SHOULD BE A RECALL. THERE IS A LOT OF POTENTIAL DANGER TO HAVING YOUR SPEED DROP WITH NO WARNING OR CONTROL.
Jan 06, 2015
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I WAS GETTING GAS, FIILED UP, WHEN I GOT BACK INTO CAR, DIDN'T WANT TO START, REALLY HAD TO HIT GAS PEDAL, VERY SCARY, THAT HAPPENED 3 TIMES AFTER GETTING GAS, ANOTHER TIME I WAS AT STOP LIGHT, AND IT JUST STALLED, ENGINE COMPLETELY STOPPED, HARD START UP AGAIN, SO I DECIDED FOR SAFETY REASONS TAKING IT TO DEALERSHIP, IT'S STILL THERE AS OF 11/20/2017, BUT WANTED TO GET THIS OUT THERE, I THINK MAYBE THIS IS ONGOING ISSUE WITH CERTAIN MODELS OF GMC, AND FEEL MAYBE IT WILL BE A RECALL ISSUE IF ENOUGH PEOPLE REPORT ISSUES AS SUCH AS THESE. I THANK GOD I WASN'T DRIVING AND THIS HAPPENED, DEF A SAFETY CONCERN GMC NEEDS TO ADDRESS.
Jan 18, 2018
DRIVING ON HIGHWAY, 65 MPH. WITHOUT WARNING THE CARS DISPLAY SAID SERVICE STABILITRAK AND ENGINE POWER REDUCED AND IMMEDIATELY LOST POWER. CARS COMING UP BEHIND ME FAST, HAD TO PULL OVER, NO POWER. ALMOST WRECKED / DIED. DEALER SAYS CAN'T RECREATE ISSUE AND CLEARED CODES. I'M AFRAID IT WILL HAPPEN AGAIN. *TR
Dec 11, 2014
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING AT ABOUT 5 MILES AN HOUR, TURNING VEHICLE AROUND A CUL-DE-SAC THE VEHICLE COMPLETELY TURNS OFF. I HAVE CONTACTED THE GMC DEALERSHIP ABOUT THIS AND THE ONLY RECALL I WAS TOLD WAS THE FUEL PUMP. I WAS TOLD THEY WOULD ORDER MY PARTS AND THEY WOULD CALL ME; I NEVER RECEIVED A CALL. I HAVE TOWED THE VEHICLE TO TWO REPAIR SHOPS AND I HAVE BEEN TOLD BY BOTH THAT IT IS A TIMING CHAIN ISSUE AND I NEED TO INSTALL A NEW ENGINE! I CALLED THE GMC DEALERSHIP AND ASKED IF THE RECALL COULD BE A DIRECT RESULT OF MY TIMING CHAIN ISSUE, AND IF I HAD ANY OTHER RECALLS? I WAS TOLD I WOULD HAVE TO PAY FOR THEM TO LOOK AT MY VEHICLE IF NOT APART OF THE RECALL. I DO NOT HAVE THE EXTRA MONEY TO PAY MULTIPLE TIMES FOR MY CAR TO BE LOOKED AT OR TO PUT AN ENGINE IN A VEHICLE THAT HAS LESS THAN 85K MILES. I PURCHASED THIS VEHICLE IN LATE DECEMBER OF 2015 AND HAVE NOT BE ABLE TO DRIVE THE VEHICLE SINCE ABOUT SEPTEMBER OF 2016. I HAVE GOTTEN AT LEAST TWO OIL CHANGES IN THAT TIME FRAME (DEC-SEPT) FROM THE SAME GMC DEALERSHIP AND WAS NEVER TOLD ABOUT ANY RECALLS OR ANY ISSUES WITH MY VEHICLE BESIDES NEEDING TIRES/BRAKES. ONE OF THE MECHANICS THAT I TOOK THE VEHICLE TO SAID I HAVE OTHER RECALLS. I WAS NOT ABLE TO LOCATE ANY OTHERS ONLINE AND THAT IS MY REASON FOR WRITING THIS. I AM VERY UNSATISFIED AND DO NOT KNOW HOW TO PROCEED.
Apr 04, 2017
THE CAR HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM ONLY TO HAVE THE DEALERSHIP FIX EVERYTHING BUT THE TIMING CHAIN NOW WE ARE NOT IN "WARRANTY" WHATEVER THAT CRAP MEANS. SO WE ARE RESPONSIBLE FOR 1400.00 BILL ON A TIMING CHAIN FOR A CAR THAT HAS 77000 MILES ON IT. WE HAVE A 2003 WITH 200000 MILES ON IT AND NEVER HAD TO REPAIR ALL THIS ENGINE STUFF. I THINK GM IS THE WORST CAR MAKER IN THE WORLD. I AM NEVER BUYING ANOTHER GM PRODUCT.
Sep 01, 2015
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
GETTING GAS IN OIL RUNS WHEN YOU SHUT IT OFF RUFF IDLE
Feb 28, 2017
I ORDERED THIS VEHICLE IN 12/2009 AND RECEIVED IT 2/2010. THERE HAVE BEEN SEVERAL RECALLS AND MOST RECENTLY I HAD TO REPLACE CAM SHAFT ACCUATORS AND HIGH PRESSURE FUEL PUMP TO THE TUNE OF $1800.00. MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR WAS RATTLING AND VIBRATING LIKE IT HAD TWO FLAT TIRES. BEFORE THAT SHE INFORMED THAT THE SERVICE ENGINE AND STABILITRAK LIGHTS HAD COME ON. THERE IS A NOISE THAT RATTLES IN THE EXHAUST AND I HAVE HAD PROBLEMS WITH THE HEATER NOT WORKING IN THE COLD DAYS OF WISCONSIN. I AM HIGHLY DISAPPOINTED IN GMC, WHO RECEIVED A "BAIL OUT" NOW OWNERS OF THIS VEHICLE NEED A "BAIL OUT" FROM THIS TERRIBLE DESIGN OF A VEHICLE.
Jan 06, 2016
STEERING,POWER TRAIN,ENGINE
2 complaints
GMC SPECIAL COVERAGE ADJUSTMENT #14159A TOOK AN UNNECESSARILY LONG TIME TO FIX(OVER 6 MONTHS) BECAUSE GM SAID THE VEHICLE HAS TO CONSUME A CERTAIN AMOUNT OF OIL EVERY 1000 MILES FOR THEM TO HONOR THE VEHICLE. I WAS FORCED INTO DRIVING THE VEHICLE LESS TO AVOID CAUSING FURTHER DAMAGE. THE LONGER DURATION I DROVE IT THE MORE OIL IT WOULD CONSUME. WHY WOULD I KEEP DRIVING A VEHICLE IF THE PROBLEM WAS IDENTIFIED EARLY ENOUGH THAT I COULD AVOID CAUSING FURTHER DAMAGE. I WAS BASICALLY TOLD THE VEHICLE HAS TO RUN OUT OF OIL WITHIN 3000 MILES FOR THEM TO WARRANTY SCA#14159A. IT ENDED UP HAPPENING AND THAT PROBLEM WAS FIXED BUT IT TOOK AN ADDITIONAL 3 MONTHS OF FILLING OUT AN OIL CONSUMPTION SHEET. WHICH BRINGS ME TO MY MOST SERIOUS SAFETY CONCERN ABOUT THE VEHICLE. SCA#14232A- POWER STEERING. I CAN NOT GET AN ANSWER FROM GM ON WHETHER THIS IS A PROGRESSIVELY WORSENING ISSUE WITHIN THE STEERING GEAR OR DOES IT FAIL WITHOUT WARNING. THEIR RESPONSE IS THE CONDITION MUST HAPPEN BEFORE THEY WILL REPLACE THE STEERING GEAR. ACCORDING TO SCA#14232A THE CONDITION IS THE VEHICLE MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM WHILE DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION. PRETTY SCARY SCENARIO HAS TO HAPPEN BEFORE THEY WOULD FIX A FLAW THEY ALREADY KNOW ABOUT IN THE STEERING SYSTEM. A HUNDRED AND FIFTY BAD THINGS MIGHT HAPPEN TO ME WHEN I GET BEHIND THE WHEEL OF A CAR I AM NOT THAT PARANOID TO THINK ABOUT THEM. WHEN THE MANUFACTURER SUGGESTS SOMETHING SPECIFIC AND DEADLY MAY HAPPEN I AM GOING TO AVOID THAT SITUATION. MAY HAPPEN IS MORE LIKELY THAN MIGHT HAPPEN. FINALLY, MY TRANSMISSION WENT UP THREE WEEKS AGO WITHOUT WARNING. THE VEHICLE HAS LESS THAN 100,000 MILES ON IT. ETHICALLY I CAN NOT SELL IT EVEN IF I FIX THE TRANSMISSION AND WON'T DRIVE IT. *TR
Dec 29, 2016
THIS IS THE SECOND TIME THAT THE VEHICLE HAS STALLED AT A STOP. I AM SERIOUSLY CONCERNED WITH THE SAFETY OF MY WIFE. WHAT IF THIS HAPPENS AND SHE INVOLVED IN A SERIOUS ACCIDENT BECAUSE HER VEHICLE BASICALLY SHUTS OFF AND LEAVES HER VERY VULNERABLE? WHAT IF THE VEHICLE STALLS DURING DRIVING? GMC IS NO HELP, I HAVE CALLED AND ALL THEY SAY IS THERE IS NO RECALL. I GET ON THEIR WEBSITE AND IT DOES NOT WORK. WE HAVE HAD TROUBLE WITH THE IGNITION, HAVING TO HAVE IT REPAIRED AND ALSO THE TIMING CHAIN MAKING HORRIBLE NOISE. THE LATEST INCIDENT REALLY CONCERNS ME AS IT MAY PLACE MY WIFE IN SERIOUS DANGER. PLEASE HELP! *TR
Aug 30, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
I PURCHASED THIS VEHICLE LAST MAY 2015 WITH NO WARNING INDICATORS WORKING MY VEHICLE LOSS EXCESSIVE OIL AND NOW NEEDING A NEW ENGINE, HOW DOES A VEHICLE LOSE 4.5 QUARTS BETWEEN A OIL CHANGES. NOW I'M STUCK WITH THE COST OF REPAIRS FOR INSTALLING A NEW ENGINE AND THE EXTENDED WARRANTY AND GM MOTORS REFUSED TO HELP ME WITH REPAIRS. I HAVE SIX CHILDREN AT HOME I PROVIDE FOR AND NOW WILL BE EATING A NEW ENGINE AT THE DINNER TABLE FOR THE NEXT FOUR YEARS! THANKS A LOT GM FOR NOT LIVING UP TO YOUR NAME IM GOING TO TOYOTA NEXT VEHICLE. THE GOOD THING I WAS PARKED AT A STORE WHEN THE VEHICLE GAVE OUT WITH NO WARNING!!!!!!!
May 14, 2016
OKAYTHE TRUCK FIRST STARTED WITH THE CAR ALARM GOING OFF AT ANYTIME. WE WENT TO THE DEALERSHIP AND SAID NOTHING WAS WRONG. WE TOOK IT HOME AND NOTHING. THEN THE EVERYTHING IN THE FRONT BOARD (RADIO SCREEN, DASHBOARD) WAS STAYING ON WHEN NO ONE WAS IN THE CAR AN OFF WHEN SOMEONE DRIVES IT. WE TOOK IT BACK TO THE DEALERSHIP AND AND SAID SOMETHING ABOUT THE A TIMER. WE BOUGHT WARRANTY AND IT DIDN'T COVER IT. OKAY, I ASK IF IT WOULD BE A PROBLEM TO WAIT 2 WEEKS FOR I CAN HAVE MONEY TO FIX IT LATER AND THEY SAID YEAH. A COUPLE OF DAYS AFTER. A FAMILY MEMBER DRIVES THE CAR ON THE FREEWAY AND THE CAR JUST SHUTS DOWN ON HER. WE TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAYING IT'S THE CAMSHAFT. THE WARRANTY DOESN'T COVER THAT EITHER. STILL BEING PATIENT, I DECLINED SERVICE BECAUSE I HAD NOT ENOUGH MONEY FOR THE FIX AND FIND ODD THAT IS A DIFFERENT PROBLEM. COUPLE DAYS AFTER, THE CAR WON'T TURN ON. IT WOULD ONLY TURN ON WHEN IT FEELS LIKE IT. LONG STORY SHORT. TOOK IT BACK TO THE DEALERSHIP AND NOW THEY ARE SAY IS THE BATTERING. GOT INTO AN ARGUMENTS TALK TO EVERY SUPERVISOR BECAUSE THEY DON'T KNOW WHATS THE PROBLEM BUT WHATEVER IT IS IS NOT COVERED BY THE WARRANTY. WAS ABLE TO GET GM TO PAY SOMETHING FOR REPAIRS AND PAID ONLY DEDUCTIBLE. CAR IS FIX FROM EVERYTHING. OKAY WEEK, LATER THE CAR IS REPEATING THE STEPS. TOOK THE CAR IMMEDIATELY TO THE DEALERSHIP AND THEY ARE SAYING THERE'S NOTHING WRONG. I'M GETTING FRUSTRATED NOW, THEY ARE NOT CHECKING THE CAR AND IT GETS WORSE WHEN I BRING IT BACK.
Sep 24, 2015
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING ON SEVERAL OCCASIONS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Oct 29, 2015
I STARTED RECEIVING A WARNING TO SERVICE PASSENGER AIR BAG WHENEVER MY OLDEST SON SAT IN PASSENGER SEAT. IT DID NOT OCCUR WHENEVER ANYONE ELSE SAT IN THE SEAT SO I DID NOT IMMEDIATELY ACT UPON WARNING LIGHT/BUZZER. RECENTLY I HAD A PROBLEM WITH THE AIR CONDITIONING COMPRESSOR, SO WHEN BROUGHT TO THE DEALER, THEY FOUND A BAD ELECTRICAL SENSOR CONNECTOR UNDER THE PASSENGER SEAT THAT WAS ONLY ACTIVATED WHEN MY SON'S WEIGHT WAS IN THE SEAT. A HEAVIER PERSON CLOSED THE CONNECTOR CIRCUIT, A LIGHTER PERSON WAS NOT REGISTERING IN THE SEAT. IF AN ACCIDENT HAD OCCURRED, A PASSENGER AIR BAG MALFUNCTION COULD HAVE OCCURRED WITH SERIOUS CONSEQUENCES. *TR
Aug 05, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
GEAR SHIFT AND DASHBOARD LIGHTING FADING ON AND OFF AT THE RADIO AND GEAR SHIFT LOCATIONS, INCLUDING TIME, TEMP, DRIVE, RADIO DISPLAY, PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL WITH POWER STEERING NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE WHEN TURNING.
Aug 28, 2015
WITH ALL EXTERIOR LIGHTS AND ONE MAP LIGHT ON, WHEN USING TURN SIGNAL, ALL LIGHTS WILL DIM WHEN SIGNAL LIGHT COMES ON. THERE SHOULD NOT BE THAT MUCH STRAIN ON THE ELECTRICAL SYSTEM. *TR
Apr 01, 2011
SUSPENSION
2 complaints
VEHICLE STARTED MAKING LOUD RUBBING NOISE COMING FROM THE DRIVERS SIDE WHEEL. IF VEHICLE HAD CONTINUED TO BE DRIVEN, IT IS POSSIBLE THE WHEEL COULD HAVE FALLEN OFF. THE WHEEL HUB BEARING WAS DEFECTIVE. AFTER SEARCHING THE INTERNET FORUMS IT IS OBVIOUS THAT THIS IS A REOCCURING PROBLEM ON GMC TERRAINS AND CHEVROLET EQUINOX. GMC REFUSED TO REPAIR UNDER WARRANTY AND AFTER SUBMISSION TO THEM FOR REIMBURSEMENT, THEY DECILINED. *TR
Nov 19, 2014
ISSUE - 5/20/2011 VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. DIAGNOSIS NOISE WAS FOUND TO BE COMING FROM FRONT RIGHT STRUT BOOT. SOLUTION APPLIED GREASE TO STRUT NOISE SUBSIDED ISSUE - 7/26/2011, 7/26/2011 - VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. (SAME NOISE AS REPORTED ON 5/20/2011) DIAGNOSIS & SOLUTIONNOISE WAS FOUND TO BE FROM SAME LOCATION AS REPORTED ON 5/20/2011. WAS INFORMED BY SERVICE REP. THAT THE BOOT HOUSING WHICH PROTECTS THE STRUT FROM WATER AND MUD BUILD-UP RATTLES AND GM HAS NOT DEEMED A SOLUTION TO FIX ISSUE AND THEY WERE INSTRUCTED TO PACK IT WITH GREASE. CALLED GM CORP. - ON 7/28/2011 SPOKE WITH MARLET EXT. 12772 IN REGARDS TO THE ABOVE ISSUE. INFORMED BY GM TECHNICAL BULLETIN PUT OUT BY GM STATES NO FIX FOR ISSUE AND IT INSTRUCTS SERVICE DEPARTMENTS TO STUFF AREA WITH GREASE. 8/01/11 CONTACTED BY A TECH FROM GM EXTENSION # 42315 AND INFORMED ONCE AGAIN THAT GM IS AWARE OF THE ISSUE AND THAT THERE IS NO FIX FOR THE ISSUE AND THAT A TECHNICAL BULLETIN WAS PUT OUT BY GM TO STUFF LOCATION WITH GREASE TO STOP PROBLEM. *KB
Aug 02, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
I OWN A 2010 GMC TERRAIN 4 CYL. I HAVE HAD SEVERAL DIFFERENT SERVICE PROBLEMS WITH MY VEHICLE SINCE JUNE 2010. ALTHOUGH THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS BEEN COOPERATIVE AND UNDERSTANDING THROUGH ALL THE SERVICE JOBS PERFORMED ON THE VEHICLE, IT HAS BECOME DISHEARTENING AND FRUSTRATING THAT MY VEHICLE CONTINUES TO GIVE ME PROBLEMS WITH ELECTRICAL, ENGINE WON'T START UP, STATIC FROM RADIO, NOT ABLE TO PLAY IPHONE THROUGH USB CONNECTION AT TIMES, RANDOM WARNING LIGHTS COMING ON AND OFF ON DISPLAY CONSOLE. I HAVE BEEN GIVEN SEVERAL REASONS OF "COULD BE" OR "MAYBE" BUT NEVER AN ACTUAL CONCRETE REASON FOR ALL THE NUMEROUS PROBLEMS. THE COMPUTER SYSTEM APPARENTLY GIVES FALSE READINGS ON OCCASION TO SERVICE DEPARTMENT AT THE DEALERSHIP ABOUT ERROR CODES AND MESSAGES OR NO ERROR MESSAGES WILL COME UP, EVEN THOUGH THERE MIGHT BE ISSUES WITH THE VEHICLE. MY CONCERN IS WITH ALL THE ELECTRONIC ISSUES, ENGINE ISSUE OF NOT STARTING UP, COMPUTER MESSAGES OR LACK OF MESSAGES TO THE VEHICLE WHEN THERE IS AN ISSUE.. IF I AM DRIVING THE VEHICLE AND DON'T KNOW THERE IS A PROBLEM BECAUSE THE COMPUTER SYSTEM WITHIN THE VEHICLE DOES NOT ACCURATE REPORT CORRECT DATA ABOUT THE STATUS OF THE VEHICLE, THEN HOW DO I KNOW WHEN TO GET THE VEHICLE TO GET SERVICED BEFORE I AM STRANDED WITH MY CHILDREN OR WORSE YET, GET INTO A CAR ACCIDENT BECAUSE OF THE VEHICLE'S COMPUTER MALFUNCTION. MY DEALERSHIP IN MY HOMETOWN CAN ONLY DO SO MUCH WITH INFORMATION PROVIDED BY THE MANUFACTURER; SO IF THEY DON'T KNOW WHAT TYPE OF FIXES TO MAKE, THEN MY VEHICLE IS NOT UPDATED WITH NECESSARY FIXES WHEN APPROPRIATE. *TR
Oct 19, 2011
ENGINE CUTTING OUT AND DYING WHILE DRIVING, HORN HONKING AT TIMES, VEHICLE STARTS ITSELF SOMETIMES, BLOWING FUSES. VEHICLE TRIED TO DIE ON MY WIFE WHILE DRIVING ALMOST CAUSING A SERIOUS ACCIDENT. DEALER HAS NOT FOUND A SOLUTION YET. THEY HAVE REPLACED THE BCM WITH NO GOOD RESULTS. *TR
May 03, 2010
VISIBILITY,STRUCTURE
2 complaints
VERY INTENSE REFLECTION OF DASHBOARD IMAGE ONTO THE LOWER THIRD OF WINDSHIELD, CAUSING A REDUCTION IN VISIBILITY. THE REFLECTION IS VERY PRONOUNCED IN BRIGHT SUNLIGHT, AND IS SOMEWHAT REDUCED ON CLOUDY DAYS, BUT IS A CONSTANT PROBLEM IN ALL DAYLIGHT DRIVING SITUATIONS. ALSO I AM HAVING SOME INTERMITTENT REFLECTION OF CHROME PLATED PARTS IN THE INTERIOR, CAUSING VISIBILITY PROBLEMS. *TR
Jun 15, 2010
WHEN THE SUN IS HIGH AND SHINING THROUGH THE WINDSHIELD, IT REFLECTS OFF THE CHROME ON THE STORAGE COMPARTMENT LATCH, THE HEATER/AC PANEL, THE RADIO CONTROLS AND THE CHROME AROUND THE GEAR SHIFT LEVER AND CUP HOLDERS DIRECTLY INTO THE EYES OF THE DRIVER. IT BLINDS YOU, I ALMOST HAD AN ACCIDENT THE FIRST TIME IT HAPPENED TO ME. *TR
May 18, 2010
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 09V489000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 114,000.
Dec 22, 2025
POWER TRAIN,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
As i went to drive my terrain we bought back in June or July. But for the absolute first time we needed to use the defrost/defogger button last week on OCTOBER 20, 2022 and it wouldn't work. No lights came on to say it was defaulty. It also started to make our radio screen flicker when i tried to turn defrost on and it's continuously flickering and defrost doesn't engage on front windshield at all won't even melt snow or help defog when it's been raining or it's cold out. I almost wrecked my terrain due to this problem. Now on my instrument panel says camshaft/crankshaft sensor says service stabilitrack and something about my AWD System. All these happened within a week from trying to use my defrost. Also my instrument panel where it shows how fast i go flickers and it flickers on the RPM side as well. Noone has touched or looked it over since i have owned my 2010 terrain. Everything was just fine up till i pushed my defrost button and then all the other stuff happened
Oct 28, 2022
ENGINE,POWER TRAIN
1 complaint
The contact owns a 2010 GMC Terrain. The contact stated while driving approximately 20 MPH and depressing the acceleration pedal, the vehicle failed to respond. The contact stated the vehicle was restarted several times and the gear shifter was shifted several times before the vehicle started operating as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, 5 months later the failure reoccurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
May 25, 2022
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
My 2010 Terrain had been been intermittent dash warnings for “Service StabiliTrac” and “Engine Power Reduced” which would force the engine to reduce the speed itself down to about 30 MPH. After turning off car and restarting, warnings would go away. Yesterday, while driving on a secondary road, with no check engine light on, the engine stalled while traveling at approx 35 MPH. I was able to drop the vehicle into neutral and coast onto a side street, while also attempting to restart the engine. I was able to pull over without causing an accident. After letting the car sit for a few minutes I attempted to restart the engine, but only got a strange noise from the area of the upper cylinders. At his point the check engine light was now on. While waiting for a tow truck, and independent mechanic pulled up to ask if I needed help. After listening to the noice from the upper engine he asked if he could get tools and look in the engine. I said yes. He quickly pulled parts off the upper engine and opened and removed the upper cylinder cover. This revealed that the timing chain had no tension, as well as shards of shattered plastic all over the place, in and around the upper cylinders. After pointing this out he put everything back together and suggested I contact the dealership I got the vehicle from, which I have done already. He then stated that it appears that the engine would need to be replaced or rebuilt, due to catastrophic engine failure. He said my quick thinking of putting the vehicle into neutral probably avoided causing an accident and allowed me to get myself to a safe spot before stopping the vehicle. He also stated that this particular GM motor is known for catastrophic failure, which GM has failed or refused to acknowledge
May 15, 2022
POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
THE EMERGENCY FLASHER BUTTON STICKS DOWN IT STICKS BEING PUSHED IN ALONG WITH THE ECO BUTTON AND I FEEL THE DRIVE SHAFT SHOULD BE MORE DURABLE THAN 155,000 MI OR 11 YEARS
Mar 14, 2021
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DRIVING 50 MPH ON THE HIGHWAY, MY CAR DECIDED TO 'REDUCE ENGINE POWER' AND 'SERVICE STABILITRAK' CAME ON, IMMEDIATELY MAKING THE CAR SLOW DANCE FORCIBLY TO 25 MPH. THE CAR WAS SHAKING AND STEPPING ON THE GAS DID NOTHING. THAT'S DANGEROUS, BECAUSE THE PERSON BEHIND ME HAS TO SWERVE OR HIT INTO THE BACK OF ME FOR SUDDEN DROP IN SPEED. YOU GUYS SHOULD KNOW BETTER! HAPPENED TWICE IN ONE DAY. I HAD TO RESTART THE CAR, AND IT HAPPENED GOING ONTO THE BRIDGE. SOMEONE COULD BE SERIOUSLY HURT, OR KILLED. DO BETTER!
Feb 15, 2021
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
DRIVING ON THE HIGHWAY MY CAR WOULD NOT GO. CAR SENSOR PREVENTED MY CAR FROM MOVING BECAUSE THE WHEEL BEARINGS WENT OUT ON THE USED CAR I JUST PURCHASED. THE TIMING BELT IS ALSO LOOSE AND THE MOTOR CAN SEIZE UP AT ANY MOMENT. MY ALL WHEEL DRIVE STOPPED WORKING AS WELL BECAUSE OF THIS. I HAD TO PUT ON MY FLASHERS AND TRY TO MAKE IT TO AN AREA WHERE I COULD GET OFF THE HIGHWAY. I CALLED A TOW TRUCK. I HAVE COPIES THEY WILL NOT DOWNLOAD HERE, BUT AVAILABLE IF NEEDED.
Dec 16, 2020
POWER TRAIN,VISIBILITY/WIPER
1 complaint
HELLO MY VEHICLE A FEW MONTHS AGO 2019 THE ENGINE ACTUALLY HAD ONE HOUR ON ME I HAD A WARRANTY ESTABLISH SO WHEN I SELL MY VEHICLE AND THE FORD MOTOR THERE WAS A RECALL ON THE ENGINE RINGS SO THAT WAS COVERED NOW MY TRANSMISSION HAS WENT OUT PLEASE CAN YOU HELP ME THIS IS RIDICULOUS AS WELL AS I HAVE A FEW FRIENDS THAT HAVE THE SAME DEAL QUIZ ME AND HOW THEY'RE HAVING ISSUES WITH THEIR TRANS
Aug 31, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES FLASHED. CADILLAC VERA PEMBROOKE PINES (954-517-7827, 300 SOUTH UNIVERSITY DRIVE, PEMBROKE PINES, FL 33025) WAS NOTIFIED OF THE FAILURE, BUT WAS NOT AUTHORIZED TO SCHEDULE AN APPOINTMENT. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE FAILED TO GAIN SPEED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 08, 2019
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
TAKATA RECALL I WAS JUST DRIVING DOWN THE ROAD NOT IN MOTION AND SEVERAL THINGS HAPPEN TO MY GMC TERRAIN WITHIN LESS THEN A WEEK FIRST MY WINDOW ON DRIVERS SIDE STOPPED ROLLING ALL THE WAY UP. THEN THE BACK SEAT LOWER AIR POCKET IN SEAT BURST WHILE DOING NOTHING BUT DRIVING. THEN MY HEATER IN CAR WENT OUT. AFTER THIS MY HEATED SEAT ON CAR WENT OUT. THEN CAME A CLICKING NOISE BEHIND MY STEREO. NOT TO MENTION MY CAR STARTED VIBRATING. THEN DEFOGGONG SYSTEM, THERMOSTAT AND RADIATOR WENT OUT. LASTLY MY REMOTE STOPPED WORKING. AND MY LIGHT SENORS FOR THE CHECK ENGINE LIGHT WON'T GO OFF. IT'S ALSO GOT WEIRD CODES IT'S READING. CITY STREET. WHILE IN MOTION OR STATIONARY
Apr 09, 2019
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
FAULTY DRIVER WINDOW MOTOR, HEATED SEAT DRIVERS SIDE, BLINKING CD ON DASH, NOISES COMING FROM CD PLAYER, HEATER CORE AND THERMOSTAT,AIRBAGS,RELAYS AND FUSES. ALL WENT OUT INCLUDING LUMBAR BACK PAD ON DRIVERS SIDE. WHILE IN MOTION
Apr 09, 2019
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES.
Nov 15, 2018
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHILE DRIVING THE STABILITY TRACK SERVICE LIFT COMES ON, THE ABS, BRAKES, SERVICE ALL WHEEL DRIVE, AS WELL AS THE SERVICE POWER STEERING AT WHICH TIME I LOSE POWER STEERING. IT ALSO FEELS LIKE IT IS ACCELERATING SLUGGISHLY WHEN DRIVE SOMETIMES. THIS HAPPENS AND GOES OFF SOMETIMES WITH OUT ME TURNING THE CAR OFF OR STOPPING BUT OTHER TIMES I HAVE TO PULL OVER AND WAIT A FEW MINUTES AFTER TURNING THE CAR OFF. IT HAPPENS VARIOUS TIMES. AT ONE MOMENT IT IS DRIVING FINE AND THEN THESE LIGHTS COME ON. WHEN TAKEN TO DEALERSHIP THE LIGHTS HAVE GONE OFF AND THEY GET NO CODES. I WAS TOLD THE THAT IT SAYS A MISCOMMUNICATION AND NO CODE IS RECORDED. THE SERVICE LIGHT ISSUES HAPPEN ON CITY STREETS. THE SLUGGISH ACCELERATION HAPPENS ON BOTH CITY AND HIGHWAY. I HAVE BEEN TO THE GMC DEALER SEVERAL TIMES OVER THE LAST 2-3 WEEKS.
Mar 20, 2018
FUEL/PROPULSION SYSTEM
1 complaint
I HAVE THIS GMC VEHICLE, IT HAS OIL CONSUMPTION ISSUES WHICH ALSO AFFECTS THE PISTONS, TIMING CHAIN AND THE PERFORMANCE AND DRIVABILITY OF THE VEHICLE, THERE WAS A RECALL OF SORTS ON THIS MAKE AND MODEL UP TO SO MANY MILES. I NEVER SAW ANYTHING MAILED OR SENT TO ME ABOUT THIS. RECENTLY I HAVE HAD PROBLEMS WITH IT STALING OUT WHEN DRIVING AND PULLING INTO HIGHWAYS. I TOOK IT IN TO A GMC DEALERSHIP AND HAD THEM WORK WITH ME TO GET GMC TO FIX THE PROBLEM. THE VEHICLE IS NOW OVER THE ALLOWED MILES AND THEY WILL NOT ATTEMPT TO HELP CORRECT THE ISSUE, I DON'T UNDERSTAND HOW I'M SUPPOSED TO MAGICALLY KNOW THERE WAS AN ISSUE AND A RECALL ON PROBLEMS IF I NEVER WAS NOTIFIED AND IT DIDN'T START EXHIBITING MAJOR PROBLEMS UNTIL IT WAS NOT WITHIN THE ALOTED MILES THEY HAVE SET. AS I STATED EARLIER, THE DRIVEABLITY IS AFFECTED AND IT SEEMS LIKE AN UNSAFE AND POTENTIALLY DANGEROUS ISSUE, I'M REACHING OUT AND TRYING TO FIND OUT IF THERE IS ANY KINDA OF SOLUTION THAT CAN BE RESOLVED WITHOUT ME SPENDING THOUSANDS OF DOLLARS ON A VEHICLE THAT HAS A DOCUMENTED HISTORY IF ISSUES. THANKS
Feb 27, 2018
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY TIGHTENED AND WOULD NOT UNLATCH. THE CONTACT STATED THAT THEY HAD TO CUT THE SEAT BELT. PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA) WAS CONTACTED, BUT DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Feb 01, 2018
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I OWN A 2010 GMC TERRAIN THAT ONLY HAS 51,000 MILES. I WAS EXCELLERATING TO GET ONTO THE HIGHWAY WHEN MY CHECK ENGINE LIGHT CAME ON AND MY VEHICLE ALL THE SUDDEN HAD LACK OF ENGINE POWER. I WAS ABLE TO PULL TO THE SHOULDER OF THE ROAD, THANKFULLY WITHOUT GETTING HIT. MY VEHICLE WAS TOWED TO MY MECHANIC'S SHOP. A TEST WAS DONE AND THE CODE P2135 THROTTLE/PETAL SENSOR SWITCH WAS REVEALED. THE CAR WAS TURNED OFF AND THEN BACK ON AND THE ENGINE LIGHT WAS NOT ON. NOW, TWO WEEKS LATER, THIS HAPPENED AGAIN ON A CITY STREET. THIS TIME ANOTHER WARNING CAME ON ALONG WITH THE ENGINE LIGHT. THE WARNING SAYS ENGINE STABILITY TRAK. THIS IS A HUGE CONCERN AS BOT TIMES, I NARROWLY ESCAPED AN ACCIDENT. MY VEHICLE ONLY HAS 51,000 MILES AND IT IS WELL TAKEN CARE OF. MY CONCERN IS THIS IS A MANUFACTURER DEFECT.
Jan 17, 2018
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE DRAKES LOCK UP AND WILL NOT RELEASE UNTIL THE CAR SITS FOR SOMETIME ABOUT 2-8 HOURS.THE SERVICE STABILITRACK LIGHT COMES ON AND YOU LOSE ENGINE POWER ALMOST INSTANTLY. I HAVE HAD FOUR DIFFERENT SHOP FIX WHAT THEY SUSPECTED WAS THE PROBLEM AND THE LAST SHOP WAS A DEALERSHIP AND IT HAPPENED TO ME A WEEK LATER WHILE OUT OF TOWN FOR A WEDDING.
Sep 25, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
WHILE THE VEHICLE WAS STATIONARY, THE DASH CRACKED. THE DASH HAS CRACKED IN FRONT OF THE FRONT PASSENGER SEAT AND THE CRACK GOES INTO THE AIRBAG SECTION. AS I DRIVE, THE WHOLE DASHBOARD BOUNCES UP AND DOWN AS IT IS NOW UNSTABLE. THIS IS IS A KNOWN PROBLEM THAT MANY OTHER DRIVERS HAVE REPORTED ONLINE. A SIMPLE GOOGLE SEARCH BRINGS IT UP. IT WILL COST OVER $900 PLUS THE COST OF A WHOLE NEW DASHBOARD TO GET THIS FIXED AND THAT IS A QUOTE FROM AN INDEPENDENT, VERY ECONOMICAL REPAIR SHOP (NON-DEALERSHIP). I CANNOT AFFORD THIS AND WILL TRY TO USE TAPE. HOPEFULLY THE DASHBOARD DOESN'T BOUNCE OFF WHEN I'M DRIVING AND HOPEFULLY THE AIRBAG DOESN'T GO OFF. PLEASE SERIOUSLY CONSIDER A RECALL ON THIS. IT CRACKED ABOUT 3 MONTHS AGO AND I ALMOST DIDN'T ENTER THIS CLAIM ON HERE. I TOLD MY DEALER, BUT THEY DIDN'T PURSUE IT FURTHER. IMAGINE ALL THE OTHER PEOPLE OUT THERE WHO DON'T KNOW WHAT TO DO OR WHO TO TELL. THANKS FOR YOU HELP.
Aug 28, 2017
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
GMC TERRAIN HAVE A RECALL 2010-2014 ON A HIGH PRESSURE FUEL PUMP THAT IS FAULTY AND THE ECM UNIT IS NOT ACCURATE THAT CAUSE THE TRANSMISSION TO FAIL.
Mar 09, 2017
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
"TAKATA RECALL" SO FAR AT 140,000 MILES ON MY 2010 TERRAIN I HAVE HAD TO PUT A NEW ENGINE IN, ALL 3 CATALYTIC CONVERTERS AND NOW A POWER STEERING PUMP AND RACK. I COULD HAVE BOUGHT A BRAND NEW CAR BY NOW. NO RECALLS ON ANY OF THESE??? THERE SHOULD BE. THE ENGINE JUST STOPPED ON THE HIGHWAY AND ONCE REPLACED THEN THE STEERING BECAME TIGHT AND BARELY MADE IT TO THE SHOP
Jan 24, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
WHILE DRIVING DOWN THE ROAD IN HEAVY RAIN AND FOGGY CONDITIONS PUT THE DEFROST ON AND SUDDENLY THE INSTRUMENTATION PANEL WENT COMPLETELY BLACK THIS IS A DIGITAL INSTRUMENT PANEL AND IT WAS IN THE MIDDLE OF THE NIGHT THERE FOR LEAVING THE DRIVER WITH INABILITY TO ASCERTAIN SPEED AND OTHER NEEDED INFORMATION FOUND IN THE INSTRUMENT PANEL ALSO LEAVING THE INTERIOR OF THE CAR COMPLETELY BLACK IT'S ALSO INTERFERE WITH THE HEADLIGHTS WHICH BLINK ON AND OFF. *TR
Jan 20, 2017
POWER TRAIN,STRUCTURE
1 complaint
TRANSMISSION PROBLEMS. WHILE ON A SLIGHT INCLINE,CAR WOULD NOT GO INTO REVERSE .FORWARD ACCELERATION WAS VERY SLUDGIEST. CORROSION ON PASSENGER SIDE DOOR.
Oct 31, 2016
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
REQUESTING A RECALL ON THE 2010 GMC TERRAIN. MILEAGE THAT WAS ON THE STICKER WAS INCORRECT. FAR FROM THE TRUTH. MAJOR OIL CONSUMPTION, NEVER SEEN ANYTHING LIKE IT. TAPPING NOISE WAS REPORTED @ 3,000 WAS TOLD IT WAS NORMAL. KNEW IT WAS NOT. HAD TO REPLACE CAMSHAFT, ELECTRICAL PROBLEM, HEAD LIGHTS CONSTANTLY GOING, NEVER LASTING ANYTIME. WILL NOW HAVE TO REPLACE TRANSMISSION AND PROBABLY ENGINE. GMC STATED THEY HAVE NO RECORD OF ANY PROBLEMS WITH THE TERRAIN THEY STATED IF THERE WERE ANY PROBLEMS THERE WOULD HAVE BEEN RECALLS AND THAT THE NHTSA WOULD HAVE DONE THIS. WILL THIS BE DONE? NOT SURE HOW GMC IS GETTING AWAY WITH THIS. SO MANY COMPLAINTS ON LINE. ARE THERE ANY CLASS ACTION SUITS FOR THE TERRAIN? CAN WE START ONE? THERE ARE PLENTY OF PEOPLE WITH THE EXACT SAME PROBLEM. NOT EVEN SIMILAR IT'S EXACT.
Sep 19, 2016
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASE MY TRUCK CERTIFIED USED AND I ALREADY HAVE TO DROP $1400 BECAUSE THE O2 SENSOR WENT OUT, THE EXHAUST MANIFOLD IS CRACKED AND THE HOSE THAT RECYCLES THE GAS (I'M GUESSING THE INTAKE VALVE) IS LEAKING! I STILL HAVE TO MAKE CAR PAYMENTS AND INSURANCE PAYMENTS WHICH TOTAL UP TO ABOUT $700 PER MONTH!!!! I AM REALLY DISSATISFIED AS MUCH AS I LOVE MY TRUCK.
Jun 09, 2016
STEERING,ENGINE
1 complaint
ENGINE BURNING OIL RAPIDLY MAKING LOUD NOISE HAD TO GET A NEW ENGINE FROM GMC AND HAD IT INSTALLED AT THE DEALERSHIP. POWER STEERING LOCKED TWICE TOOK IT TO DEALERSHIP THEY STATED THAT THE BATTERY CABLE WAS NOT CONNECTING PROPERLY AND MADE THE ADJUSTMENT. WAS WORKING FINE FOR 1 MONTH AND NOW THE POWER STEERING LOCKED AGAIN AND I ALMOST HIT A WALL AND PEDESTRIAN WHILE ENTERING A PARKING GARAGE, I AM TAKING IT BACK TO THE DEALERSHIP
Apr 27, 2016
AIR BAGS,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL AIR BAG, THE FRONT PASSENGER SIDE AIR BAG, AND THE FRONT PASSENGER SIDE CURTAIN AIR BAG. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED; HOWEVER, THE TECHNICIAN ADVISED THAT THE RADIO NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Apr 22, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
I HAVE HAD CAR SPEED UP ACCELERATE NOT ACCELERATE BURN OIL AND LOSS OF ENGINE POWER BODY THROTTLE AND MOBILE STABILIZER CODES AND IT'S UN SAFE I HAVE CHILDREN DEALERSHIP WIL NOT HONOR SO CALLED WARRANTY
Jan 30, 2016
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR OTHER CALLS BUT NOT THE GMC TERRAIN. I TALKED WITH THEM TODAY AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO HAVE A RECALL! HERE IS THE LINK TO THE TERRAIN FORUM HTTPS://WWW.GOOGLE.COM/SEARCH?SOURCEID=NAVCLIENT&AQ=&OQ=TERRAIN+FORUM&IE=UTF-8&RLZ=1T4ADFA_EN___US607&Q=GMC+TERRAIN+FORUMS+DISCUSSIONS+&GS_L=HP..3.0J0I22I30L4.0.0.0.18414...........0.ZC-SM_RUIMS#Q=LIFT+GATE+WILL+NOT+STAY+OPEN+ON+MY+2010+GMC+TERRAIN
Jan 23, 2016
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY CAR IS IDLING WHEN IT SUDDENLY BEGINS TO IDLE ROUGHLY THEN STALLS. THERE IS A "REDUCED ENGINE POWER" WARNING THAT APPEARS WITH THE CHECK ENGINE LIGHT, AND "SERVICE STABILITRAK" WITH THE STABILITRAK LIGHT. THIS HAS HAPPENED 3 TIMES, TWICE WHEN THE VEHICLE WAS STATIONARY, ANOTHER TIME IN MOTION, DRIVING ON A CITY STREET, AND I WAS ABLE TO PULL OVER BEFORE IT DIED. IN READING OTHER COMPLAINTS, THIS SEEMS TO BE A KNOWN SAFETY ISSUE FOR 2010 GMC TERRAINS AND SHOULD BE INVESTIGATED AS A RECALL ISSUE.
Dec 10, 2015
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD MY VEHICLE CHECKED TWICE THIS YEAR REGARDING THE LOUD EXHAUST NOISE AND THE STRONG FUEL SMELL COMING FROM MY VEHICLE. THEY SAID THAT IT IS NOT A CONCERN AND I GET MIGRAINES FROM THE SMELL AS WELL. I TAKE MY LITTLE SISTER TO SCHOOL EVERYDAY AND THE THE FUMES ARE OVERWHELMING.
Nov 28, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
DASHBOARD LIGHTING FADING ON AND OFF AT RADIO PORTION, INCLUDING TIME, TEMP, AND STATION. AT SAME TIME, NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE.
Aug 24, 2015
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHILE DRIVING TRACTION CONTROL, AWD, AND ABS SYSTEM SHUTS OFF PROMPTING TO SERVICE STABILITRAK. UPON TAKING THE VEHICLE TO DEALER NOTHING IS FOUND. BUT IM FORCED TO DRIVE WITHOUT KEY SAFETY FEATURES. MY STOPPING TIME IS DRASTICALLY INCREASED MAKING IT HARDER TO FEEL SAFE KNOWING I HAVE TO DRIVE IN VARIOUS WEATHER CONDITIONS WITH OUT ABS. EVEN NORMAL CITY DRIVING HAS BEEN NERVE WRECKING. I PURCHASED THIS VEHICLE 8 DAYS AGO AND HAVE BEEN BACK TO THE DEALER 4 TIMES FOR THE SAME ISSUE.
Aug 07, 2015
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I COULDN'T RESTART MY CAR RIGHT AFTER I STOPPED AT A PARKING STALL IN THE MORNING, BUT I CAN HEAR "CLICK" SOUND. DASH BOARD SHOWS WARNINGS:"STABILITRAK.."(I DON'T REMEMBER EXACTLY THE WORDS), "BATTERY SAVER ACTIVE!" AND "SERVICE POWER STEERING". HOWEVER, I MANAGED TO JUMP MY CABLE AFTER 20MINS, AND STEP ON GAS AT THE SAME TIME WHEN I TURNED THE IGNITION KEY, FINALLY I START MY ENGINE AFTER 3 OR 4 TIMES. IN THE AFTERNOON, WHEN I TURNED ON THE ELECTRICAL SYSTEMS BUT NOT CRANK, POWER WINDOWS DIDN'T WORK AT ALL, WHICH USED TO WORK WELL, AND "SERVICE POWER STEERING" APPEARS AGAIN. *TR
Oct 26, 2014
STEERING,VEHICLE SPEED CONTROL
1 complaint
VEHICLE QUICKLY DECELERATED FROM ABOUT 46 MPH TO 5 MPH. IT WOULD NOT ACCELERATE ABOVE 5 MPH. NO WARNING SIGNS BEFORE HAND, HAPPENED OUT OF NOWHERE. THEN AN ERROR LIGHT CAME ON THE DASHBOARD. GMC MECHANIC STATED THE THROTTLE BODY WAS BAD AND REPLACED IT, IT WAS NOT COVERED UNDER WARRANTY (COST $540.00). THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON A FREEWAY OR BUSY STREET, OR COULD LEAVE SOMEONE STRANDED ON THE SIDE OF THE ROAD WITH NO WARNING. *TR
Aug 13, 2014
WHEELS
1 complaint
VEHICLE FAILED PENNSYLVANIA INSPECTION DUE TO SIDEWALL CRACKING ON ALL FOUR OEM MICHELIN LATITUDE TOUR P235/55R18 TIRES (FRONT TIRES HAVE 6/32" TREAD DEPTH REMAINING, REAR TIRES HAVE 7/32" TREAD DEPTH REMAINING). VEHICLE DEEMED UNSAFE TO DRIVE UNTIL ALL TIRES ARE REPLACED DUE TO RISK OF BLOWOUT. MICHELIN CAMPAIGN #13T006000 DOES NOT COVER THIS PARTICULAR TIRE, EVEN THOUGH SIDEWALL DEFECT IS THE SAME AS THAT AFFECTING THOSE TIRES THAT ARE INCLUDED IN RECALL. OWNER WAS OFFERED A 60% DISCOUNT ON REPLACEMENT TIRES FROM AN AUTHORIZED MICHELIN RETAILER, WHICH MANUFACTURER'S EXECUTIVE RESPONSE MANAGER CALLED "FAIR." MICHELIN NEEDS TO ACKNOWLEDGE THE DEFECT BY RECALLING AND REPLACING THESE TIRES BEFORE AN EXPECTANT MOTHER LIKE MYSELF IS KILLED DRIVING ON THEM. EITHER MICHELIN STANDS BY ITS WORKMANSHIP AND MATERIALS WARRANTY OR THEY DO NOT. *JS
Apr 14, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS GOING ABOUT 40 MPH ABOUT TO GET ON THE FREEWAY, WHEN MY CAR BEGIN A LOUD NOISE, SHAKING, AND DROPPED SPEED TO ABOUT 20 MPH. THE DASHBOARD SAID SOMETHING ALSO ABOUT NO POWER, NO MATTER HOW MUCH I PUSHED THE GAS PEDAL, CAR WOULD NOT ACCELERATE. INSTEAD OF GETTING ON FREEWAY I PULLED OVER TO A GAS STATION. I CUT THE CAR OFF AND LEFT OFF FOR A MINUTE. I CUT IT BACK ON AND WAS RUNNING NORMAL. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE I WAS TOLD THERE WAS A RECALL ON THE THROTTLE BODY AND THEY WOULD REPLACE FOR ME. THE PROBLEM IS THAT NO ONE BOTHER TO NOTIFY ME, AND IF I HAD NOT HAD THIS PROBLEM MIGHT NOT HAD KNOWN. *TR
Mar 11, 2014
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
I HIT A BUMP ABOUT A MONTH AGO, AND NOW MY "SERVICE AIRBAGS" LIGHT KEEPS COMING ON. I HAVE NOT HAD A COLLISION, BUT NOW EVERYTIMES I HIT A BUMP I GET A DING AND THE "SERVICE AIRBAGS." NOT SURE IF ANY RECALSS ON ARE FOR THIS PROBLEMS. *TR
Mar 11, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WAS DRIVING DOWN THE ROAD DOING SPEED LIMIT OF 40 MPH. ALL OF A SUDDEN THE CAR STARTED SHAKING AND BY IT SELF DROPPED TO 20 MPH. DROVE TO APT AND SHUT CAR OFF. WHEN STARTED BACK UP IT SEEMED OK. TOOK TO THE DEALER, THEY SAID IT WAS THE THROTTLE BODY AND STABILIZERS. WHICH THOSE LIGHTS CAME ON AS IT HAPPENED. ENGINE POWER CONTROL LIGHT ALSO CAME ON. DEALER SAID THEY HAD TO ORDER PARTS AND WOULD COST AROUND $600. WOW. SEEMS LIKE A LOT OF THE SAME ISSUES ON HERE. I BELIEVE THEY SHOULD PUT A RECALL ON THIS ISSUE. *TR
Jan 06, 2014
TRACTION CONTROL SYSTEM,ENGINE
1 complaint
I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND ALL OF A SUDDEN IT SLOWED DOWN TO ABOUT 20 MPH WITHOUT ANY WARNING. I LOOKED DOWN AND SAW THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT ON. IN THE MIDDLE OF THE DASHBOARD IT SAID ENGINE SPEED REDUCED. I BACKED DOWN AN ENTRANCE RAMP TO GET ONTO A LOCAL ROAD. AFTER 1 HOUR THE CAR WAS RESTARTED AND SEEMED OK. NOT LONG AFTER IT HAPPENED AGAIN. I TOOK IT TO THE GMC DEALER, THEY DROVE IT 47 MILES AND COULD NOT GET IT TO ACT UP.I GOT THE CAR BACK, DROVE IT 70 MILES HOME AND THE NEXT MORNING IT HAPPENED AGAIN, 3 MILES FROM MY HOUSE. I HAD IT TOWED TO THE DEALER. THE DEALER THEN REPLACED THE THROTTLE BODY ASSEMBLY FOR $540. IT HAS BEEN FINE FOR 2 WEEKS. IN 2010, GMC DECIDED NOT TO COVER THIS PART UNDER THE ENGINE WARRANTY (AS IT DID IN PREVIOUS YEARS) AND NOW ASSIGNS IT TO THE EMISSION SYSTEM WHICH IS NOT COVERED. I HAVE SEEN THIS PROBLEM LISTED ALL OVER THE INTERNET ON MANY VEHICLES. IT IS A DANGEROUS SITUATION WHEN THE CAR SLOWS DOWN LIKE THIS ON THE HIGHWAY. PLEASE ADD MY COMPLAINT TO THE LONG LIST OF PEOPLE WHO HAVE THIS PROBLEM. THANK YOU. *TR
Nov 29, 2013
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
ON 10/17/2013 MY WIFE EXPERIENCED A SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE AT OUR LOCAL WALGREEN'S PHARMACY. AS SHE WAS PULLING INTO A PARKING SPACE IN FRONT OF THE PHARMACY THE CAR KEPT MOVING FORWARD SLOWLY ALTHOUGH SHE WAS PRESSING ON THE BRAKE PEDAL AS HARD AS SHE COULD. THE CAR CRAWLED UP THE CONCRETE CURB STOP SLOWLY AND HIT THE STEEL PIPE BOLLARD PLACED IN FRONT OF THE CURB STOP TO PROTECT THE WALKWAY FRONT OF THE STORE. NO INJURIES OCCURRED TO MY WIFE, NO ONE WAS ON THE WALKWAY AT THE TIME. ONLY DAMAGE WAS TO THE BOLLARD (BENT OVER) PLASTIC BUMPER, GRILL AND RIGHT FRONT FENDER OF THE CAR. BOLLARD AND A TRASH RECEPTACLE BROUGHT THE CAR TO A STOP. THIS IS THE SECOND TIME THIS OCCURRED. THE FIRST OCCASION WAS ABOUT A YEAR AGO WHEN I WAS DRIVING ON A NEIGHBORHOOD RESIDENTIAL STREET APPROACHING A STOP SIGN. AS THE CAR WAS SLOWING DOWN AND I WAS PRESSING ON THE BRAKE PEDAL THE CAR KEPT MOVING FORWARD WITH THE BRAKES BEING FULLY APPLIED. COULD HEAR THE ENGINE STRAINING AT AN INCREASED RPM. I LIFTED MY FOOT OFF THE BRAKE PEDAL AND JAMMED IT DOWN HARD AGAIN AND THE CAR CAME TO A STOP AT THE STOP SIGN WITH THE ENGINE IN NORMAL IDLE. IN THE THREE YEARS WE HAVE OWNED THIS CAR THESE ARE THE ONLY OCCASIONS THE PROBLEM HAS OCCURRED. *TR
Oct 30, 2013
VISIBILITY,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE RADIO DISPLAY LIGHTING FLICKERED AND WOULD NOT ILLUMINATE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY) THAT COULD HAVE BEEN RELATED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT
Aug 28, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
EXPERIENCED A COMPLETE SHUT DOWN WHILE DRIVING; 1ST ACCELERATING TO ABOUT 20 MPH, RESTARTED VEHICLE, DROVE ABOUT 4 MILES TO MY HOME DOING APPROX. 35 MILES MPH, VEHICLE SHUT DOWN AGAIN. HAVE APPT WITH WILKENS-BUICK, GLEN BURNIE, MD ON 8/28/2013; HOPE I MAKE IT WITHOUT SOMEONE CRASHING INTO ME BECAUSE OF THE SHUTDOWN. JUST HAD 20000 ROUTINE MAINTENANCE WORK DONE. V6-2994 3.0L DOHC. *TR
Aug 27, 2013
SEAT BELTS,ENGINE
1 complaint
APPROXIMATELY AROUND THE HIGH 4X,XXX MILES THE ENGINE STARTED GIVING ME EXTENDED CRANKING ISSUES. IT WOULD CRANK FOR 4-5 SECONDS AND NOT START AT ALL OR START BUT IDLES REALLY LOW LIKE ITS GOING TO DIE. I HAS DONE THIS COUNTLESS AMOUNT OF TIMES, EVEN CAUGHT IT ON VIDEO NUMEROUS TIMES ONLY BECAUSE EVERY TIME I BRING IT IN FOR THE STARTING ISSUE I ALWAYS GET THERE IS NOTHING WRONG WITH YOUR VEHICLE, HAVE A NICE DAY. IT GETS REALLY FRUSTRATING WHEN THE WIFE AND I DAILY DRIVE IT AND IT HAPPENS ABOUT 2-3 PER WEEK. AT TIMES WHEN I TURN OFF THE CAR, IT SOUNDS LIKE ITS STILL ON FOR A FEW SECONDS AND THAN TURNS OFF LIKE WHEN A BUILDING LOSES POWER. ON ANOTHER HAND, OVER A MONTH AGO THE DEALERSHIP CHECKED THE OIL AND SAID I WAS REALLY LOW ON OIL. BUT THEIRS STILL NOTHING WRONG WITH MY VEHICLE THEY CLAIM. AND TO MAKE THINGS WORSE THE SEATBELT SENSOR CAME ON AND STAYS ON A FEW HOURS AFTER I PICKED UP MY VEHICLE FROM THE LAST VISIT TO GET IT CHECKED FOR THIS CRANKING PROBLEM. THIS IS THE WORSE VEHICLE I EVER OWNED. I WOULD NOT RECOMMEND THE TERRAIN TO ANYONE. OH YEAH, I ALSO BROUGHT IT TOO 2 DIFFERENT GMC/CHEVY DEALERS WITH NO HELP FROM THEM AT ALL. THIS IS THE LAST TIME I'LL BUY A GMC/CHEVY VEHICLE - BUILT VERY POORLY. *TR
Jul 22, 2013
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
MULTIPLE PROBLEMS: 1) FRONT RIGHT TIRE WELL HOLE/LEAK FOUND WHILE INVESTIGATING A COMPLAINT OF MOLD ODOR INSIDE CAR. 2) INITIALLY, THE USB AND A/C WERE MALFUNCTIONING. THEN THE CAR RADIO STOPPED WORKING; AND NOW THE CAR WILL NOT START (POSSIBLE ELECTRICAL SHORTAGE RELATED TO THE ABOVE LEAK?) I TRIED TO CHARGE THE BATTERY; HOWEVER, I BELIEVE SOMETHING MAY BE DRAINING THE BATTERY AS IT KEEPS DYING.
Sep 27, 2011
EQUIPMENT
1 complaint
MY 2010 GMC TERRAIN 4 CYLINDER AWD HAS MADE PINGING NOISE AND RATTLING WITH ACCELERATION SINCE NEW. THE BEST GAS MILAGE IT HAS EVER GOTTEN WAS 20.9 MPG. THE WINDOW STICKER ON THE DEALER LOT STATED GAS MILAGE RANGE CITY/20 HIGHWAY/29.. THE EXPECTED RANGE FOR MOST DRIVERS WAS 24-34 MPG. I BELIEVE THIS RANGE TO BE FRAUDULENT, AND SHOULD BE INVESTIGATED. I WILL BE HAVING THE ENGINE SCANNED ON THE DEALER COMPUTER. A SECOND FAILURE OF MY VEHICLE IS THE POWER REAR LIFTGATE. IT FULLY OPENS INITIALLY THEN STARTS TO CLOSE ON IT'S OWN, IT CANNOT BE STOPPED BY FORCE, UNTIL IT CLOSES COMPLETELY. THERE IS NO SAFETY FEATURE THAT PREVENTS CLOSURE WHILE SOMEONE OR THING IS IN IT'S PATH. THIS COULD CRITICALLY INJURE OR KILL SOMEONE. THE DEALER STATES THE HYDRAULIC ARM LEAKED OIL & FAILED. I AM AWAITING PARTS FOR DEALER TO FIX IT. *TT
Jul 11, 2011
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT SMELLED FUMES COMING FROM THE VEHICLE AND NOTICED A HOLE IN THE EXHAUST MANIFOLD. THE DEALER MADE EIGHT ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 24,000. THE APPROXIMATE FAILURE MILEAGE WAS 134. THE VIN WAS UNAVAILABLE. UPDATED 07/21/11 *BF THE CONSUMER ALSO STATED THE AIR BAG SYSTEM WAS WORKED ON SEVEN TIMES. UPDATED 10/11/11
Jun 15, 2011
CHILD SEAT
1 complaint
SUNSHINE KIDS RADIAN SUPER LATCH DEFECT. IT IS INSTALLED PROPERLY AND COMES LOOSE VERY EASILY! MY 20 MONTH OLD DAUGHTER DID IT WITH HER FOOT WITHOUT ME KNOWING IT! (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=GMC, MODEL=TERRAIN). *TR
May 13, 2011
FUEL SYSTEM, GASOLINE
1 complaint
I HAD COMPLAINED SEVERAL TIMES TO THE COURTESY GMC IN TRUSSVILLE, AL IN THE LAST THAT MY 2010 GMC TERRAIN WAS NOT GETTING GOOD GAS MILEAGE AND IDLING AND SHIFTING VERY ROUGH. AT THAT TIME IT WAS UNDER THE 36,000 MILE FACTORY WARRANTY. THEY PROCEEDED TO TELL ME THAT IT WAS JUST HOW THIS NEW ENGINE RAN BUT WAS NOT A PROBLEM. THE WEEK OF APRIL 4, 2011 MY VEHICLE STARTED REALLY HAVING ALOT MORE DIFFICULTIES ON IDLING, HAD NO PICKUP AND GAS MILEAGE GOT EVEN WORSE AND IT ALMOST CUT OFF A FEW TIMES. WELL I TOOK IT TO THE DEALERSHIP ON APRIL 11, 2011 AFTER HAVING SEVERAL WARNING LIGHTS COME ON AND WAS TOLD MY IT WAS MY HIGH PRESSURE FUEL PUMP WAS LEAKING. THEY HAD TO KEEP MY CAR THE BETTER PART OF A WEEK TO ORDER ALL THE PARTS TO FIX IT AND OF COURSE AT THIS POINT IT IS NOT UNDER THE FACTORY WARRANTY ANY LONGER. I WAS TOLD THIS WOULD FIX ALL MY PROBLEMS. IF THIS WAS THE CASE WHY WAS THIS NOT FIXED EARLIER. AFTER PICKING MY CAR BACK UP ON APRIL 15,2011, THE NEXT DAY ALL THE LIGHTS COME ON AGAIN AND THE CAR WILL NOT TURN OVER AT ALL. AFTER JUMPING THE VEHICLE OFF, I CARRIED BACK TO THE DEALERSHIP ON APRIL 18, 2011 AND THEY TELL ME NOW MY BATTERY IS DEAD. IT HAS BEEN ONE PROBLEM AFTER ANOTHER WITH THIS VEHICLE AND THIS DEALERSHIP. IT IS A TRUE LEMON AND I WOULD NOT SUGGEST TO ANYONE TO PURCHASE THESE VEHICLES. I TRAVEL ABOUT 30,000 MILES A YEAR AND I DO NOT FEEL SAFE THAT I WILL GET WHERE I AM GOING IN THIS VEHICLE WITHOUT BREAKING DOWN. *TR
Apr 18, 2011
AIR BAGS,SEAT BELTS
1 complaint
MY NEW 2010 GMA TERRAIN WILL RANDOMLY DISPLAY PASSENGER SEAT BELT IS OFF WHILE THERE IS AN ADULT PASSENGER (+150 POUNDS) SITTING THERE. IN ADDITION SOMETIMES IT HAS ALSO CAUSED AN ERROR CODE TO APPEAR AND SOMETIMES DOES NOT PRODUCE AN ERROR CODE. ADDITIONALLY I HAVE ALSO RECEIVED WARNINGS ON MY DASHBOARD THAT SEAT BELTS ARE NOT ON AND AIRBAG ERRORS. MY DEALERSHIP ACKNOWLEDGED THAT THE AIRBAG WARNING MEANT THE AIRBAGS MIGHT NOT DEPLOY IN A CRASH AND PROVIDED NO FIX, JUST A RESET. THIS HAS OCCURRED SEVERAL TIMES AND I HAVE TO MOVE MY PASSENGER TO THE BACK SEAT WHEN THIS ERROR OCCURS. I HAVE ALSO HAD THE SENSOR REPLACED IN MY PASSENGER SEAT WITH NO CHANGE IN WHAT IS HAPPENING. I HAVE BEEN TOLD THAT THE ONLY NOTICE THEY HAVE ABOUT THE PASSENGER SEAT IS THAT ELECTRONIC DEVICES CAN CAUSE THE AIRBAG TO BE ACTIVATED WHEN NO ONE IS SEATING THERE. HOWEVER THAT WAS NOT MY COMPLAINT. SINCE MY AIRBAG PROBLEM STARTED HAPPENING I HAVE NOW ALSO HAD THE PASSENGER LIGHT (AND SOUNDS) START RANDOMLY WHILE I'VE BEEN DRIVING WITH NO PASSENGER PRESENT. MY DEALERSHIP TOLD ME I COULDN'T HAVE ANY ELECTRONIC DEVICE IN THE CAR ON TO FIX THAT ERROR. BUT I WAS TOLD THERE IS NOTHING THEY WILL DO ABOUT MY AIRBAGS AT RANDOM TIMES NOT WORKING. ADDITIONALLY I FELT THAT HAVING TO TURN OFF MY ELECTRONIC DEVICES WHILE DRIVING IS NOT FAIR, ESPECIALLY IF I HAVE PASSENGERS WHO WANT TO USE THEM. I HAVE BEEN TERRIFIED TO DRIVE WITH PASSENGERS PRESENT AND HAVE COME CLOSE TO BEING IN ACCIDENTS WHEN MY CAR RANDOMLY PRODUCES SOUNDS FOR SEAT BUCKLES (STARTING EVEN AFTER DRIVING FOR 20 MINUTES AND IT DOESN'T STOP). THIS HAS BEEN RECORDED FOUR TIMES OR SO AT THE DEALER BUT HAD HAPPENED AT LEAST A DOZEN TIMES, EVEN AFTER I FINALLY FEEL THAT IT WASN'T GOING TO HAPPEN AGAIN. I HAVE BEEN TOLD THERE IS NOTHING TO FIX, EVEN WHEN MY DEALER SEES THE ERROR CODES. *TR
Nov 15, 2010
SEATS
1 complaint
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PURCHASED 2010 GMC TERRAIN VIN [XXX] FEB 20, 2010. AT TEST DRIVE NOTED LOW HEAD RESTRAINT LOCATION AT FULL UP EXTENSION= UNCOMFORTABLE TO BACK BONE, AND HEAD. AFTER PURCHASE NOTED THAT GM SUPPLIED OWNERS MANUAL FOR THIS NEW MODEL US CAR SECTION 2-2 HAD DESCRIPTION (WARNING NOTATION & PICTURE DIAGRAM OF THE PROPER ADJUSTMENT), BUT DUE TO THE RESTRAINTS DESIGN (TOO SHORT OF NOTCHED EXTENSION RODS) THE SAFE, AND COMFORTABLE HEIGHT ADJUSTMENT CANNOT BE ACHIEVED. CURRENTLY I HAVE EXTENDED THE DRIVERS UNIT ABOUT 2 1/2 INCHES ABOVE ITS HIGHEST LOCKING POSITION (TAPED IN PLACE) WHICH BRINGS IT CLOSE TO THE DEPICTION IN THE MANUAL = A COMFORTABLE DRIVING POSITION. I HAVE TAKEN THE PROBLEM TO THE NEW AMERICAN GENERAL MOTORS UP 3 LAYERS OF MANAGEMENT (1. DEALERSHIP, 2. CUSTOMERS SUPPORT, AND FINALLY 3.EXECUTIVE OFFICES DETROIT ONLY TO BE TOLD IN A PHONE CALL 5-26-10 THAT THERE IS NO FIX FOR MY CONCERN, AND THAT THE OPERATIONS OWNERS MANUAL MY NOT REFLECT CORRECTLY THE DESIGN OF THE HEAD RESTRAINT PLACEMENT. THIS COMMENT WAS REPEATED BY THE SERVICE MANAGER AT THE DEALERSHIP IN HIS STATEMENT TO ME THAT MY ACTIONS WERE NOT SAFE, AND THAT HE WAS SURE THERE WAS PROBABLY A DISCLAIMER IN THE OWNERS MANUAL PRINTING. *TR
May 26, 2010
SUSPENSION,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, PROCEEDED TO MAKE A RIGHT TURN WHEN THE VEHICLE BEGAN TO MAKE A POPPING SOUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE FAILED TO MAKE CONTACT WITH THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE REAR PASSENGER TIRE LIFTED OFF OF THE GROUND AND THE AXLE WAS SPINNING SLIGHTLY. THERE WAS NO RECOMMENDED REPAIR. THE FAILURE MILEAGE WAS 94. THE CURRENT MILEAGE WAS 600. UPDATED 5/6/10 *CN THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 07/16/10*JB
Mar 11, 2010
Frequently Asked Questions
How many problems does the 2010 GMC Terrain have?
The 2010 GMC Terrain currently has 293 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 GMC Terrain?
The most common problems reported for the 2010 GMC Terrain are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 GMC Terrain problem data come from?
All problem and complaint data for the 2010 GMC Terrain comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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