How many problems does the 2011 GMC Terrain have?

The 2011 GMC Terrain currently has 396 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 GMC Terrain?

The most common problems reported for the 2011 GMC Terrain are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 GMC Terrain problem data come from?

All problem and complaint data for the 2011 GMC Terrain comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2011 GMC Terrain Problems

ENGINE

95 complaints

We have 2011 GMC Terrain. We bought it used so we have only had it a couple years. We noticed it seemed to be using a little more oil but then we were told to keep watch on it. My husband did. Then one day while I was driving it I thought I had heard a faint clicking noise. I said that car isn’t going anywhere until it’s fixed. Little did we know it wouldn’t ever start again. We didn’t know about a so call recall or not a recall. Still until we had to have it towed in to be fixed, I heard it mentioned. By then the car was repaired at our expense of $8000+. We are retired and don’t have or didn’t have money for that repair. The only reason we had a little money was because my husband got paid for back (lump sum) payment just a couple of days before this. We still owe on the car. Without it we only have an old 2001GMC SIERRA 1500. We live paycheck to paycheck. I called one of GMC’s phone numbers today and I was told if we didn’t have it done at a GMC FACILITY we get NO reimbursement. I cried. My husband is a real stickler when it comes to our vehicles and maintenance and logs and also keeps receipts.Please tell me there is some to help us.

Sep 20, 2025

The contact owns a 2011 GMC Terrain. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway and waited for towing assistance. The contact stated that an independent mechanic was contacted. The vehicle was towed to an independent mechanic and two separate auto body shops, where it was diagnosed and determined that the engine was consuming engine oil, and the engine needed to be replaced. The contact stated that the second time the vehicle was driven to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,114.

Jun 27, 2025

Two of the valves failed and the dealership told me it was likely due to a manufacturer’s defect.

Mar 01, 2024

The contact owns a 2011 GMC Terrain. The contact stated that while stopped at a stop sign making a left turn, the vehicle started sputtering. No warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the timing belt being loose. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Oct 12, 2023

I was driving my vehicle down the road and the vehicle just shut off. This was dangerous and could have cost my son and I our lives. I have spoken with many mechanics and they state that this car has issues with oil consumption This model vehicle has been reported to have a major oil consumption issues. The oil is dissolved within the engine.

Jul 07, 2023

+ 90 more complaints for this component

POWER TRAIN

32 complaints

Transmission

Jan 01, 2024

Transmission failure

Aug 22, 2023

ONLY 87000 MILES AND THE TRANSMISSION WENT OUT, CAR STARTED TO SURGE WHILE DRIVING, AFTER PARKING IT WOULDN'T GO INTO REVERSE. THEN WHEN TRYING TO SEE IF IT WOULD STILL DRIVE FORWARD, WOULDN'T GO FASTER THAN 20 MILES AN HOUR, JUST STARTED REVVING WOULDN'T ENGAGE IN A GEAR.

Oct 26, 2020

WAS EXITING OFF A HIGHWAY RAMP WHEN MY CAR WOULDN'T GET ANY POWER TO GO. COME TO FIND OUT THE TCM WENT OUT IN THE TRANSMISSION

Apr 24, 2020

TRANSMISSION WILL NOT ENGAGE IN ANY GEAR, HAS GONE COMPLETELY NONFUNCTIONAL. I HAVE RESEARCHED THE PROBLEM AND NOTICE THAT EVERY COMPLAINT IS THE SAME REGRADING THE TRANSMISSION. SAME MILEAGE AS OTHERS AND THIS PROBLEM OCCURS, THERE NEEDS TO BE A RECALL ON THIS MATTER.

Feb 05, 2020

+ 27 more complaints for this component

VISIBILITY/WIPER

27 complaints

Temperature actuator door is broken, this causes my windshield to fog up therefore I can't see to drive.

Nov 22, 2023

The windshield wiper blades stopped working while driving at night in the rain. This was a dangerous situation as i had a hard time seeing where i was driving.

Oct 23, 2023

The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.

Dec 06, 2022

my windshield wipers just suddenly stopped working during a rain storm. I managed to get home safely and after a quick search I was able to confirm this is a known problem with GMC Terrain's. It is talked about in Special Coverage N192266180. However this happened during a rain storm with limited visibility. So I am filing this complaint because GMC needs to issue a full blown recall and not a fix for after the windshield wiper system module breaks. Failed wipers during a storm could get people killed. I was lucky but others may not be. I took video of the wipers not working during the storm if you wish for me to send it to you.

Aug 05, 2022

My fear is that the car's engine accelerates very slowly when entering large intersections, I feel that it is a great danger

May 13, 2022

+ 22 more complaints for this component

AIR BAGS

21 complaints

The service airbag warning light came on in the vehicle last week. I took the car to be serviced. Per service advisor, the passenger side seat air bag was out of spec. Air bag wire had to be repaired. The new wire would be available for inspection upon request. The safety of passengers in the car were at risk since the air bag had to be fixed.

Jun 29, 2022

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO HENDRICK SOUTHPOINT AUTO MALL LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713) WHERE THE VEHICLE WAS DIAGNOSED WITH FRACTURED WIRES UNDERNEATH THE DRIVER SEAT. THE VEHICLE WAS REPAIRED OUT OF POCKET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Mar 05, 2020

THE AIRBAG READINESS LIGHT IS ILLUMINATED AND "SERVICE AIR BAG" MESSAGE IS DISPLAYED. THERE HAVE BEEN RECALLS FOR THIS ON 2011 GMC TERRAINS BUT WHEN I LOOKED IT UP IT SAYS MY VEHICLE ISN'T COVERED IN THE RECALL. I'M PRETTY SURE THAT THIS, IN COMBINATION WITH THE TAKATA AIR BAG RECALL, HAS AFFECTED MORE GMCS THAN THE COMPANY CARES TO ADMIT. THIS RECALL SHOULD BE EXTENDED TO ALL 2011 GMC TERRAINS. THE SERVICE AIR BAG LIGHT AND AIR BAG WARNING BELL CONSTANTLY COME ON WHILE I'M DRIVING MY CAR. IT COMES ON WHEN I START THE CAR AND CONTINUES TO GO ON AND OFF THE ENTIRE TIME I'M DRIVING.

Apr 01, 2019

MY 2011 GMC TERRAIN HIT A VEHICLE IN FRONT, CAUSING MAJOR DAMAGE (THE VEHICLE IS TOTALED OUT) AND NO AIR BAGS DEPLOYED. MY VEHICLE WAS TRAVELING AT APPROXIMATELY 55 MPH NORTHBOUND IN THE #3 LANE OF THE 41 FREEWAY, SOUTH OF THE SHAW EXIT. IMPACT WAS ESTIMATED TO BE BETWEEN 20 TO 30 MPH. THE DRIVER, MY 18 YEAR GRAND-DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND HER LEFT WRIST WAS INJURED HOLDING ON TO THE STEERING WHEEL. THE 18 YEAR OLD FEMALE RIGHT FRONT SEAT PASSENGER SUFFERED AN ANKLE INJURY. WHY DID THE AIR BAGS FAIL TO DEPLOY, WITH A STRAIGHT ON FRONT END COLLISION WITH THE VEHICLE IN FRONT?! UNACCEPTABLE!!!

Jan 10, 2019

Crash: 1

Injuries: 3

MY DENALI HAS GOTTEN A CRACK ON THE DASH THAT RUNS DOWN TO THE AIRBAG ON THE PASSENGER'S SIDE AIRBAG. THIS HAPPENED WHILE SITTING IN MY GARAGE IN 2016. I HAVE CONTACTED GM ABOUT THE PROBLEM BUT WAS INFORMED THAT THERE WASN'T A RECALL ON THIS. IT APPEARS TO ME AND OTHERS THAT THERE IS A PROBLEM BECAUSE ALL OF THE DASHES ARE CRACKED ON THE ONE PIECE DASHES (2007-2014) EITHER ABOVE THE INSTRUMENT CLUSTER OR AT THE AIRBAG. I'M AFRAID THAT IF THE AIRBAG DEPLOYS THAT THERE WILL BE PIECES OF THE DASH COMING WITH IT CAUSING INJURY. I KEEP MY VEHICLE GARAGE KEPT OR AT WORK I PUT A DEFLECTOR IN THE WINDOW TO KEEP THE SUN OFF THE DASH. I FEEL LIKE GM SHOULD BE RESPONSIBLE FOR REPLACING THE DASH DUE TO THE POSSIBILITY OF INJURY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 16, 2018

+ 16 more complaints for this component

UNKNOWN OR OTHER

18 complaints

The liftgate on my 2011 GMC Terrain failed on 8/31/2021. It lifted to the 3/4 setting and then fell, hitting me in the head, and then it lifted back up and then closed. I have tried to operate the liftgate several times following this incident and it continues to do the same thing. I currently have the liftgate in the Off position so that it does not cause bodily injury to anyone else. Please confirm that there will be a recall associated with this incident since bodily injuries were incurred.

Sep 01, 2021

Injuries: 1

REAR TAILGATE DOOR GOES UP FULLY, THEN COMES DOWN HALF WAY, BACKUP FULLY, THEN CLOSES ALL THE WAY DOWN. THIS HAPPENS WITH KEYLESS REMOTE, SWITCH INSIDE VEHICLE AND VEHICLE STARTED OR NOT STARTED.

Jul 13, 2020

THE DASH BOARD CRACKED. IT WAS REPLACED PREVIOUSLY TO A BRAND NEW ONE BY GM AND IT CRACKED WORST. THE AIRBAG AND A SPEAKER ARE THERE AND IT'S CONCERNING WITH THE MOVEMENT OF THE TRUCK. *TR

Jun 03, 2020

MY WIFE WAS DRIVING THE VEHICLE AND WENT OVER A BUMP AND HEARD A BANG COME FROM THE REAR DRIVER SIDE OF THE VEHICLE . WHEN I LOOKED YOU COULD SEE THE WERE THE REAR SUSPENSION BOLTS TO THE SUB-FRAME WAS ALL RUSTED AWAY, SO I INSPECTED THE PASSENGER SIDE OF THE VEHICLE AND IT WAS ALMOST LIKE THE DRIVERS SIDE. IF THE BUSHINGS WERE NOT TIGHT THAT ARM WOULD HAVE FALLEN DOWN AND IT WOULD HAVE RIPPED THE WHOLE REAR OF THE CAR OUT CAUSING AND ACCIDENT WERE PEOPLE WOULD HAVE BEEN INJURED OR KILLED.

Jan 02, 2020

DRIVING HOME FROM WORK AND MAKING A RIGHT HAND TURN THE CAR STARTED MAKING A HORRIBLE GRINDING NOISE. I THOUGHT MY WHEEL WAS COMING DETACHED FROM THE CAR. HAD THE CAR TOWED AND HAVE BEEN TOLD THAT MY FRONT DIFFERENTIAL "EXPLODED". NOT A HAPPY CAMPER, BOUGHT 2ND HAND, HAS 77,000 MILES NOW COSTING ME 2500.00 TO 5000.00 TO REPAIR. SAD THING IS, IS WE NEVER USE THE 4 WHEEL DRIVE.

Dec 26, 2018

+ 13 more complaints for this component

POWER TRAIN,ENGINE

15 complaints

I bought this vehicle and NHTSA made GM release an extended warranty on this vehicle for excessive loss of engine oil. In 2019 I had to take this vehicle and pay several thousand dollars for the pistons to be replaced in my engine because I was 1 year past the extended warranty. Now 3 years after spending thousands of dollars through a certified GM store I am having the same problem excessive loss of engine oil. I have zero leaks and I have to put oil in my engine every other day. If I do not by the end of the week I will have an empty engine.

Jan 22, 2023

Was driving the car and all of a sudden a bunch of lights came on the dash called the dealership where I got it from to get fix and they said sorry they can’t help and then have blocked my number from communication. I can’t drive my car so I don’t know what to do at this point

Jul 22, 2022

Vehicle has been burning up to 3 quarts of oil every 1,500 miles. This has been an ongoing issue for years. In 2020 a GM dealer serviced/repaired the vehicle to correct the issue; the vehicle only had approximately 60,000 miles at the time. The issue returned around 20,000 miles after the repair. Neither an instrument panel light nor a OBDII code appears when the oil is low. When the oil is low the vehicle stalls when making a turn and also jitters and jerks while idling. I am put in a dangerous situation when the vehicle stalls (especially on the freeway service roads).

Aug 02, 2021

ODB CODE P0014/P0017 IS A GMC RECALL AND I WOULD VERY MUCH LIKE TO BRING IT AND LET YOU GUYS FIX IT BECAUSE IT IS BECOMING A PROBLEM!

Mar 14, 2021

YET AGAIN, ANOTHER COSTLY ENGINE REPAIR. CAR WOULD NOT ACCELERATE PROPERLY, ENGINE SEEMED TO BE BACK FIRING. THEN CHECK ENGINE LIGHT CAME ON (CODE P0016). GMC DEALER SAID THE TIMING CHAINS NEEDS TO BE REPLACED. $2300. YET, THEY WILL CREATE A RECALL FOR A SEAT. BUT NOT AN UNSAFE ENGINE. HOPE LIVES WON'T BE LOST, LIKE WITH THE IGNITION FISCAL. SMH.

Sep 15, 2020

+ 10 more complaints for this component

ENGINE AND ENGINE COOLING

10 complaints

The contact owns a 2011 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was leaking engine oil. The check engine warning light was illuminated while driving at undisclosed speeds. The vehicle was taken to a local dealer who confirmed there was no warranty or recall coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the engine might be blown. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 110,714.

Jul 25, 2025

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT MENTIONED THAT THE CATALYTIC CONVERTERS WERE ERODED AND HAD TO BE REPLACED IN THIS VEHICLE AND ANOTHER TERRAIN VEHICLE SHE OWNED. THE MANUFACTURER ACKNOWLEDGED THE FAILURE, BUT WOULD NOT COVER THE REPAIR COSTS. HILEY BUICK GMC OF FORT WORTH (3535 W LOOP 820 S, FORT WORTH, TX 76116, (682) 503-2821) WAS CONTACTED AND ALSO WOULD NOT COVER THE REPAIR COSTS. THE MANUFACTURER ALSO STATED THAT THE CONTACT WOULD NOT BE REIMBURSED IF THE VEHICLE WERE REPAIRED BY A NON-GMC DEALER. THE REPAIRS WERE COMPLETED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 89,585.

Feb 21, 2019

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS A FUEL ODOR COMING THROUGH THE VENTS FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,707. *TR

Feb 06, 2018

ACTUALLY, THIS IS MY SECOND TERRAIN, BECAUSE THEY BOUGHT THE 1ST ONE BACK FROM ME AND GAVE ME A BRAND NEW FOR THE SAME REASONS THAT I'M HAVING WITH THIS ONE. ON START UP, THE CAR MAKES AN UNUSUAL GRRRRRRRRR NOISE FOR ABOUT 3 SECONDS. IT DOESN'T MAKE THIS NOISE ALL THE TIME, BUT THE MAJORITY OF THE TIME IT DOES. I HAVE HEARD SEVERAL EXCUSES FROM THE DEALER. "WE CAN'T DUPLICATE WHAT YOU ARE HEARING, THAT'S NORMAL, IT SUPPOSE TO MAKE THAT NOISE". IT DOESN'T TAKE A ROCKET SCIENTIST TO KNOW THAT NOISE IS NOT NORMAL. AND EVEN IF IT WAS NORMAL, IT WOULD HAPPEN EVERY SINGLE TIME I STARTED THE CAR, BUT IT DOESN'T. IT'S EMBARRASSING TO START MY CAR UP AROUND PEOPLE, CAUSE I DON'T WANT THEM TO SEE ME DRIVING THIS BEAUTIFUL BRAND NEW CAR WITH A DUMB NOISE WHEN I START IT UP. I CAN'T BELIEVE GMC WOULD APPROVE TO EVEN SELL A CAR THAT MAKES THAT TYPE OF NOISE. IS THERE SOMETHING WE CAN DO ABOUT THIS? HELP!!!!!!!!!!!!!!!!! *TR

May 29, 2012

I HAVE HAD TWO OCCURRENCES NOW - THE FIRST HAPPENED A COUPLE OF TIMES BETWEEN 15K AND 20K MILES, WITH THE CAR STALLING WHEN SETTING A TRAFFIC LIGHT. I ALSO GOT A CHECK ENGINE LIGHT. I TOOK IT TO THE LOCAL GMC DEALER WHO SAID THE CHECK ENGINE LIGHT WENT OUT BUT THEY DIDN'T KNOW WHY AND WERE NOT ABLE TO FIND THE SOURCE. JUST THIS PAST WEEKEND AT AROUND 25K MILES, MY FIANCE AND I WERE SETTING AT A TRAFFIC LIGHT AND THE CAR STALLED OUT. AFTER THE CARS BEHIND ME WERE LAYING ON THEIR HORNS, I GOT THE CAR STARTED AGAIN AND WAS ABLE TO CONTINUE TRAVELING. I SCHEDULED AN APPOINTMENT AGAIN AT THE LOCAL DEALER, BUT AFTER READING SIMILAR ISSUES FROM OTHER OWNERS, I AM STARTING TO DOUBT THEY WILL CORRECT IT. *JS

Apr 17, 2012

+ 5 more complaints for this component

UNKNOWN OR OTHER,ENGINE

9 complaints

continuous excessive oil issues burns and uses 3-5 quarts of oil every week to 2 weeks causing engine issues slow acceleration lurching and chugging issues with engine won’t downshift or upshift correctly transmission seizing issues have spent 1000s of dollars trying to fix this issue and mechanic has said it’s just a commen issues with this make and model and year range just have to keep pouring oil in each week which is costly and eventually will cause my engine and transmission to fail.

Jan 18, 2024

EXCESSIVE ENGINE OIL CONSUMPTION ABOUT A QUAKER OF OIL EVERY 2000 MILES. THIS VEHICLE WAS BOUGHT FROM A NON GMC AS USED CERTIFIED WITH 145450 MILES DATE 01/18/2019. BY THEN THEN VEHICLES WAS CLASSIFIED AS RECALL. WITH ESPECIAL COVERAGE WARRANTY FROM GMC PLEASE SEE BULLETIN NUMBER 15285A. I REACH OUT TO GM CUSTOMER ENGAGEMENT CENTER OF CA, BUT THEY REFUSED TO PAY FOR DIAGNOSES FEES AND REPAIRS , QUOTE THE VEHICLE IS OVER 120000. I HAD ALSO MADE A COMPLAIN TO THE BETTER BUSINESS BUREAU. I WOULD LIKE GMC PAY FOR DIAGNOSES AND REPAIRS TO A CERTIFIED LOCAL GMC DEALERSHIP. THANK YOU FOR YOU HELP RESPECTFULLY, CUSTOMER

Jan 23, 2021

EXCESSIVE ENGINE OIL CONSUMPTION ABOUT A QUAKER OF OIL EVERY 2000 MILES. THIS VEHICLE WAS BOUGHT FROM A NON GMC AS USED CERTIFIED WITH 145450 MILES DATE 01/18/2019. BY THEN THEN VEHICLES WAS CLASSIFIED AS RECALL. WITH ESPECIAL COVERAGE WARRANTY FROM GMC PLEASE SEE BULLETIN NUMBER 15285A. I REACH OUT TO GM CUSTOMER ENGAGEMENT CENTER OF CA, BUT THEY REFUSED TO PAY FOR DIAGNOSES FEES AND REPAIRS , QUOTE THE VEHICLE IS OVER 120000. I HAD ALSO MADE A COMPLAIN TO THE BETTER BUSINESS BUREAU. I WOULD LIKE GMC PAY FOR DIAGNOSES AND REPAIRS TO A CERTIFIED LOCAL GMC DEALERSHIP. THANK YOU FOR YOU HELP RESPECTFULLY, CUSTOMER

Jan 23, 2021

ON A HIGHWAY WAY HOME AND SAYS REDUCED ENGINE POWER LIKE 3 DAYS AFTER GETTING TRANSMISSION REPLACED HAD TO GET IT TOWED I HAD MY KIDS WITH ME AND MECHANIC TOLD ME IT'S THE ENGINE IT HAD NO OIL IN IT WHEN IT DID HAVE OIL BEFORE THAT HAPPENED IT DIDN'T SHOW LEAKING OR NOTHING NOW I'M OUT OF MY MONEY UNDER 86,000 MILES YET 2011 TERRAIN

Jan 19, 2021

ON 08/05/2020 I WAS SOLD THIS VEHICLE WITH A CRACKED MANIFOLD. UPON REPLACEMENT OF THE MANIFOLD IT WAS DISCOVERED THAT TWO MANIFOLD BOLTS WERE SEARED ON THE ENGINE BLOCK SIDE. AFTER CONSULTING MY MECHANIC AND ANOTHER, I WAS ADVISED THAT 1) TO REPAIR THE ENGINE HAS TO BE LIFTED AS THE SPACE BETWEEN THE FIREWALL AND THE ENGINE IS TOO SMALL TO MAKE REPAIRS WITHOUT LIFTING THE ENGINE ( MANUFACTURE DEFECT) . FURTHER, IT WAS ADVISED TO ME THAT COMPLETELY SEALING THE MANIFOLD COULD LEAD TO A FIRE IN THE CATALYTIC CONVERTER BECAUSE ' THESE ENGINES RUN HOT'. AS I EXPRESSED THAT THIS VEHICLES 'ANTIFREEZE' LEVEL IS NOT STABLE AS I HAVE EXPERIENCED WITH OTHER VEHICLES. IN OTHER WORDS THIS VEHICLE BURNS UP ANTIFREEZE QUICKER THAN I'VE SEEN OCCUR IN OTHER VEHICLES. AFTER RESEARCHING THE TOPIC IT WAS DISCOVERED BY CONSUMER REPORTS THAT THESE VEHICLES HAVE MAJOR DEFECTIVE ENGINES WITH REPAIRS TO MANIFOLD BEING NOTORIOUS. AND TO HAVE TO HAVE THE ENGINE LIFTED EACH TIME IS UNREASONABLY COSTLY. AND I NO LONGER FEEL SAFE DRIVING THIS VEHICLE IF A DEFECTIVE ENGINE RUNS HOT AND THERE'S A RISK OF FIRE. THIS IS EXACERBATED BY THE FACT OF THE TINY SPACE BETWEEN THE ENGINE AND FIREWALL WITHIN THE VEHICLE.

Dec 24, 2020

+ 4 more complaints for this component

FUEL/PROPULSION SYSTEM

9 complaints

I PURCHASED THE VEHICLE IT RAN GREAT. WITHIN A COUPLE OF WEEKS, IT STARTED STALLING WHEN I GO TO TAKE OFF IN THE MIDDLE OF INTERSECTIONS OR PULLING OUT ONTO A ROAD. IT WILL RUN FINE I STOP IT IDLES OK AND WHEN I TOUCH THE GAS PEDAL IT WILL START OUT INTO THE ROAD AND THEN JUST DIE.

Jul 10, 2020

WHEN REFUELING VEHICLE AT A GAS STATION, AT A FULL STOP, WITH THE ENGINE TURNED OFF, THE GASOLINE PUMP WILL NOT STAY ON WHILE INSERTED INTO THE FUEL TANK OF MY 2011 GMC TERRAIN, NO MATTER WHICH FUEL VENDOR I BUY A FILL UP FROM. I HAVE HAD THIS CAR FOR SEVERAL YEARS, AND IT HAS NEVER WORKED PROPERLY. I DECIDED TO REACH OUT TO SEE IF THIS IS A NORMAL ISSUE FOR THIS VEHICLE. IF IT IS NOT, THEN COULD THIS BE A RECALL EVENT? THANKS FOR YOUR HELPFULNESS.

Feb 13, 2020

WHEN INSERTING THE GASOLINE PUMP'S NOZZLE TO REFUEL THE VEHICLE, THE NOZZLE DOES NOT LOCK INTO PLACE DURING THE PUMPING OF GASOLINE. VEHICLE OWNER HAS TO MANUALLY HOLD THE FUEL DISPENSER'S HANDLE TO REFUEL THEIR VEHICLE DURING THE ENTIRE 16 GALLON OPERATION. THERE APPEARS TO BE A PART MISSING THAT WOULD CONTROL THE SAFE AUTOMATIC REFUELING OF THIS VEHICLE, BUT THAT PART IS NOT ON MY VEHICLE.

Feb 12, 2020

WHILE DRIVING DOWN A BUSY TWO LANE ROAD I PULLED OUT INTO AN INTERSECTION IN AN ATTEMPT TO MAKE A LEFT HAND TURN WHEN THE CAR STALLED IN THE MIDDLE OF TRAFFIC. I TURNED THE CAR OFF AND TURNED IT BACK ON AGAIN AND IT WORKED. HOWEVER, LATER THAT DAY IT STALLED AGAIN WHILE IT WAS SITTING AT AN INTERSECTION. I BROUGHT IT TO THE DEALERSHIP FOR REPAIR AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STILL HAD ONE. THEY SAID THERE WAS A FUEL LEAK AT THE FUEL COMPOSITION SENSOR. THEY REPLACED THE SENSOR. GM EXTENDED SPECIAL COVERAGE # 17097 IN MAY 1, 2017 FOR 2011-2013 CHEVY EQUINOX AND GMC TERRAINS THAT ARE EQUIPPED WITH FLEX FUEL DUE TO A FUEL LEAK AT THE FUEL COMPOSITION SENSOR BUT THEY DID NOT INCLUDE MY 2011 MODEL TERRAIN THAT IS NOT EQUIPPED WITH FLEX FUEL BUT IT SHOULD HAVE BEEN. THIS ISSUE WAS OUT OF MY CONTROL AS IT WAS A MANUFACTURING DEFECT IN THE FACT THAT THEY PLACED THE COMPOSITION SENSOR BELOW THE FRAME EXPOSING IT TO DAMAGE FROM ROAD DEBRIS.

Jul 12, 2018

GAS STATION PUMP WILL NOT STAY ON WHEN REFUELING

Apr 06, 2018

+ 4 more complaints for this component

ELECTRICAL SYSTEM

7 complaints

Odometer Fraud. The contact purchased a 2011 GMC Terrain. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000, and at the time of registration, it was discovered that the mileage was 200,000.

Aug 21, 2025

CURRENT KEY IS 10+ YEARS OLD. STEERING LOCKS UP SOMETIMES AND CANNOT START CAR. IT IS HELL TO UNLOCK STEERING. I ORDERED A NEW KEY BOB ABOUT 5 WEEKS AGO. GMC PARTS SAYS GM HAS NOT SNET NEW KEY BOB YET!!! SO, STEERING MAY LOCK UP AND WITH NO NEW KEY BOB CANNOT DRIVE CAR. SO, I'M SUPPOSE TO PUSH CAR???

Mar 10, 2021

AFTER DEALING WITH THE REPAIRS ON EXCESSIVE OIL CONSUMPTION ISSUES, MY WARRANTY IS NOW UP AND I AM DEALING WITH MY CAR COMPLETELY DYING AT A MOMENTS NOTICE. THIS IS NOT THE BATTERY AS WE'VE HAD BOTH AAA AND OUR MECHANIC TEST THE BATTERY SEVERAL TIMES - THE ISSUE, ACCORDING TO OUR MECHANIC, IS "COMPUTER FAILURE." ESSENTIALLY, I SPENT $400 FOUR WEEKS AGO FOR MY MECHANIC TO TELL ME THAT NOTHING WAS WRONG EXCEPT THE COMPUTER STOPPED COMMUNICATING TO THE CAR TO "WORK" , AND MY CAR HAS STILL DIED TWICE SINCE...WITH THE KEYS STUCK IN THE IGNITION. TONIGHT IS THE THIRD TIME MY VEHICLE HAS DIED AND IT HAS NOT STARTED UP AGAIN. MY CAR WAS PARKED IN THE DRIVEWAY AND I WAS UNABLE TO UNLOCK IT BEFORE THE POWER COMPLETELY DYING. NOW I AM UNABLE TO START OR LOCK THE VEHICLE AGAIN. AND THE KEYS ARE STUCK IN THE IGNITION. I AM STILL PAYING THIS CAR OFF AND IT IS AT 89,000 MILES. I AM BEGINNING TO COME TO TERMS WITH THE FACT THAT THIS IS A COMPLETE LOSS, SINCE NO ONE CAN HELP DIAGNOSE THE ISSUE OR SOLVE THE PROBLEM. WE CANNOT AFFORD TO MAKE MONTHLY PAYMENTS ON A VEHICLE THAT STALLS OUT EVERY FEW WEEKS. I DRIVE TWO SMALL CHILDREN AROUND AND I AM JUST AT A LOSS FOR HOW TO PROCEED.

Nov 17, 2019

IGNITION COMPLETELY TURNED OFF, I PUSH BUTTON TO TURN ON RADIO AND I HEAR SEVERAL TAP, TAP, TAP, TAP BEHIND MID-DASH RADIO-CD, A.C, HEAT CONTROL UNIT. I'M SURE THE TAP, TAP, TAP, TAP NOISE IS DOOR TO AIR RECIRCULATION/NO RECIRCULATION DOOR THAT SOMEHOW ACTIVATES UNIT ACTUATOR JUST BY TURNING ON RADIO! UNBELIEVABLE! ALSO, WHEN I NEED TO DEFROST WINDSHIELD I TURN TEMP KNOB TO COLD AND THE TAP, TAP, TAP, TAP NOISE HAPPENS! I DO NOT TURN ON A/C COMPRESSOR. AGAIN, UNBELIEVABLE!! THIS IS A DESIGN DEFECT FOR SURE. I'M SURE THAT TO DIAGNOSE AND REPAIR THE STEERING WHEEL, DASH MUST BE REMOVED SO TECH,. CAN GAT TO MIS-DESIGNED PARTS. NO CUSTOMER SHOULD HAVE TO PAY FOR THIS KIND OF DESIGN DEFECT. I WANT GMC TO OAY TO SOLVE THEIR DESIGN DEFECT!!! THIS DEFECT HAPPENS EVERY TIME I TURN ON RADIO OF DO A COLD DEFROST. PROBLEM HAPPENS AT ANY SPEED OR WHEN NO KEY IN IGNITION.

Nov 19, 2018

TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TERMINAL CABLE ENDS AND BATTERY NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE WAS 80,000.

Mar 09, 2015

+ 2 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

7 complaints

SUV gets a slow down warning and it stops shuts off , it’s happened several times now I’m scared!!you wait few minutes it turns back on , mechanic said this a complain about this vehicle all the time , it has not been repaired I’m disabled with no money , I was on the highway and thank God I was on the slow lane if not I would have been killed by an eighteen wheeler. GMC is waiting for someone to die and probably address this issue

Jul 31, 2024

Engine Failure: Timing chain had excessive slack causing guide to be sheared off. Timing chain guide bolt was completely stripped requiring both the timing chain and cylinder head to be replaced. Safety: The vehicle stalled while driving Problem: Problem was confirmed by a dealer Warnings: The check engine light came on as the vehicle stalled

Feb 12, 2024

My car wouldn’t start, later found out it was due to timing chain issue which ended up blowing up my engine. I live 40 minutes from work and am consistently driving on the interstate for at least an hour a day. GM said there’s nothing they can do even though there’s been class action lawsuits for the engine. My car has also had oil consumption problems. I bought my car in March of 2022. The engine blew up by November 2022. I barely got my car back in September 2023. After the engine replacement, still wouldn’t turn on, over heated immediately when I did get it back. After paying $7440 for the engine replacement I had to fork over snother $650 to replace the fuel pump control module, and an engine control unit. My car overheated AGAIN just 2 weeks ago!!!!

Oct 25, 2023

DIAGNOSED WITH OIL CONSUMPTION PROBLEM, P0014 CODE FOR CHECK ENGINE LIGHT, SHOWING 10 DEGREES ON SCANNER, RECOMMENDED TIMING CHAIN ALIGNMENT, MY CAR SHUT OFF WHILE DRIVING IT, GMC HAS CLASS ACTION LAWSUIT, TOLD ME MY VIN WAS ELIGIBLE FOR IT, BUT WILL NOT LET ME SUBMIT A CLAIM, I HAVE OWNED THIS CAR FOR A YEAR, CONSTANT OIL CHANGES ABOUT EVERY 2 MONTHS.

Sep 22, 2020

SIGNIFICANT EXHAUST FUMES ACCUMULATING INSIDE PASSENGER CABIN DURING IDLE/STOP. VOLUME OF GASES SMELL LESS WHILE IN MOTION BUT STILL EVIDENT. SIGNIFICANT REDUCTION IN ENGINE POWER NOTICABLE; AS WELL AS ERRATIC NOISE FROM THE ENGINE AND EXTEMELY HESITANT ACCELERATION RESPONSE.

Dec 20, 2019

+ 2 more complaints for this component

VISIBILITY

7 complaints

The contact owns a 2011 GMC Terrain. The contact received notification of GM Special Coverage Adjustment Campaign Number: N192266181. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's side windshield wiper detached and flew off the vehicle while it was set at maximum wiper speed. The vehicle was taken to a local Pep Boys, where a technician determined that the windshield wipers were corroded, and the driver's side windshield wiper was replaced. However, the contact stated that upon engaging the windshield wipers the following day, the driver's side and passenger's side became stuck together. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,280.

Mar 22, 2023

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE CONTACT STATED THAT THERE WAS ZERO VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO SUN BUICK PONTIAC GMC (4230 BIRNEY AVE, MOOSIC, PA 18507, (570) 456-6828) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FOR THE WIPERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 108,975.

Aug 14, 2018

THE DRIVER SIDE WINDOW FREEZES OPEN AT 25 DEG F (-4 DEG C). UNKNOWN IF PASSENGER WINDOWS FREEZE OPEN AT SAME TEMPERATURE. WINDOW OPENING REQUIRED FOR PRESENTATION OF IDENTIFICATION. HAZARD INVOLVES RISK TO OCCUPANTS BELOW FREEZING TEMPERATURES. // CLIMATE INFORMATION - OUTSIDE TEMPERATURE: 27 DEG F (-4 DEG C); AREA DEWPOINT: 25 DEG F (-4 DEG C); PRESSURE: 30.26 INCHES HG (1024.8 MB); WEATHER: MIST (FROST BUILD-UP PRESENT ON VEHICLE); INSIDE TEMPERATURE: "HIGH" SETTING DEFROST AND FLOOR, LEVEL 12; WINDOW OPEN TIME: 30 SECONDS; WINDOW UP METHOD: CONTINUOUS UP/DOWN TO BREAK-FREE FROST/FREEZE BUILD UP, EVENTUALLY RETURNING TO UP/CLOSED POSITION AFTER 2 MINUTES; // REQUEST OEM REVIEW AND INVESTIGATE CAUSE FOR DEFECT. WINDOW UP/DOWN MOTOR SEEMS TOO WEAK TO OVERCOME FREEZING TEMPERATURES. *TR

Dec 20, 2012

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD BLADE WAS DEFECTIVE AND WOULD BOUNCE ABNORMAL. THE WINDSHIELD WIPER WOULD ONLY PARTIALLY CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER REPLACED THE BLADES SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THEY WERE NOT KNOWLEDGEABLE AS TO HOW TO CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THEY WOULD TO PROVIDE THE CONTACT WITH A GLASS CLEANER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 02/01/12*LJ THE CONSUMER STATED FROM THE BEGINNING, THE WIPER BLADES WOULD CONTINUALLY SKIP ACROSS THE WINDSHIELD, ESPECIALLY ON THE PASSENGER SIDE. THE SKIPPING WOULD HAPPEN WHEN THE CONSUMER USED INTERNAL CLEANING SOLUTION, WHICH WAS THE ORIGINAL SOLUTION INSTALLED BY GM. THE CONSUMER HAS S INCE PURCHASED NON GM WIPER BLADES. UPDATED 02/10/12

Dec 19, 2011

DRIVING AT NIGHT IS VERY HARD BECAUSE THERE IS A VISIBILITY PROBLEM. MORE THAN HALF OF THE WINDSHIELD IS BLACKED OUT.

Oct 16, 2011

+ 2 more complaints for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

7 complaints

Was driving home from work had a half tank of gas no lights or anything came on, car just shut off was not able to start it from that point. I spoke with car lot to whom I'm making payments with and not able to get anything done with the vehicle. Now I've lost my job and I'm about to be homeless due to this mechanic problem on this vehicle.

Jun 23, 2022

I PURCHASED THE VEHICLE IN MARCH 2018. FROM THE DATE OF PURCHASE, THE SERVICE ENGINE AND/OR CHANGE OIL LIGHTS WOULD TURN ON. EVERY TIME I TOOK THE VEHICLE TO MY MECHANIC, IT NEEDED OIL. IN JANUARY 2020, I GOT A NOTICE FROM GMC ABOUT THE SETTLEMENT OF A LAWSUIT REGARDING VEHICLE OIL CONSUMPTION. I TOOK THE VEHICLE TO MY LOCAL GMC AND THE MANAGER READ THE "NOTICE OF APPROVAL OF CLASS ACTION SETTLEMENT AND CLAIM FORM" THAT WAS SENT TO ME. THE LAWSUIT REQUIRES GMC TO PAY FOR REPAIRS OR REIMBURSE CUSTOMERS FOR THE REPAIRS. MY VEHICLE HAD NOT HAD THE NECESSARY REPAIRS DONE TO IT, SO THE MANAGER INSTRUCTED ME TO APPROVE THE NECESSARY REPAIRS AND PAY FOR THEM OUT OF POCKET BECAUSE GMC WOULD REIMBURSE ME. THE REPAIRS WERE COMPLETED ON FEBRUARY 7, 2020. I FOLLOWED ALL THE GUIDELINES PROVIDED TO ME BY GMC IN ORDER TO GET THE REIMBURSEMENT. I MAILED DOCUMENTS TO THEM A WEEK AFTER THE REPAIRS WERE COMPLETED, MONTHS BEFORE THE DEADLINE OF MAY 16, 2020. AFTER WAITING OVER A MONTH AND NOT GETTING REIMBURSED, I CALLED GMC CUSTOMER SERVICES (1-866-790-5600) ON APRIL 11, 2020. I WAS INFORMED BY GMC CUSTOMER SERVICE TO EXPECT A REIMBURSEMENT CHECK FOR REPAIRS AND RENTAL CAR FEES WITHIN TWO WEEKS. AFTER NOT RECEIVING THE REIMBURSEMENT, I CALLED AGAIN IN JUNE AND JULY 2020 AND GIVEN THE SAME INFORMATION-WAIT. THIS CONTINUED THROUGHOUT THE SUMMER. THE DELAY WAS BLAMED ON COVID-19. I CALLED AGAIN IN LATE SEPTEMBER 2020, AND THEY INSTRUCTED ME TO EMAIL ALL THE DOCUMENTS AND THAT THE CHECK WOULD ARRIVE IN TWO WEEKS. ON SEPTEMBER 30, 2020, I EMAILED ALL THE DOCUMENTS TO GMC. AFTER WAITING ANOTHER TWO WEEKS, I CALLED THEM AND THEY AGAIN SAID IT WOULD COME IN TWO WEEKS. ON NOVEMBER 10, 2020, I SENT ANOTHER EMAIL ASKING FOR THE REIMBURSEMENT CHECK. A WEEK LATER, I GOT A LETTER STATING I DID NOT QUALIFY FOR REIMBURSEMENT BECAUSE THE TIME HAD PASSED/EXPIRED.

Dec 03, 2020

THE VEHICLE GOING THROUGH OIL LIKE MADE AND STALLING IN THE MIDDLE OF INTERSECTIONS OR PULLING ONTO A ROAD. THIS HAS CAUSED OTHER PEOPLE TO ALMOST HIT ME OR GO OFF THE ROAD TO AVOID AN ACCIDENT. I WILL START OUT INTO AN INTERSECTION GET IN THE MIDDLE AND IT DIES. TURNING ONTO A DIFFERENT ROAD THIS HAPPENS ALSO IN MOTION GOING AT NORMAL SPEEDS FOR THE ROAD. *TR

May 10, 2020

I PURCHASED THE VEHICLE IT RAN GREAT. WITHIN A COUPLE OF WEEKS, IT STARTED STALLING WHEN I GO TO TAKE OFF IN THE MIDDLE OF INTERSECTIONS OR PULLING OUT ONTO A ROAD. IT WILL RUN FINE I STOP IT IDLES OK AND WHEN I TOUCH THE GAS PEDAL IT WILL START OUT INTO THE ROAD AND THEN JUST DIE. IT GOES THOUGH OIL LIKE MAD. *TR

May 10, 2020

THE CAR WAS TAKEN INTO STEVEN LUST AUTOMOTIVE AND WE WERE TOLD THAT A TRANSFER SEAL NEEDED TO BE REPLACED AND THAT GMC WAS AWARE OF THE ISSUE BUT WOULD ONLY WARRANTY THE ISSUE IF THE CAR WAS PRODUCED IN A CERTAIN FACTORY. SAME YEAR SAME MODEL ALL HAVING SAME ISSUE BUT PRODUCED IN A DIFFERENT PLANT. NOW THE STABILILTRAC WARNING COMES ON AND FROM RESEARCH ON THE WEB THIS IS A COMMON ISSUE THAT THEY ARE AWARE OF ALSO BUT REFUSE TO FIX. THIS CAR ONLY HAS 66000 MILES ON IT. WE ALSO CONTACTED GMC AND THEY TOLD US THAT THEY ARE AWARE OF THE PROBLEM BUT WILL NOT WARRANTY IT UNLESS IS WAS PRODUCED AT A CERTAIN FACTORY. WHEN THE STABILITRAC WARNING WAS NOTED I WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE JUST SHUT DOWN. I DO BELIEVE THIS ISSUE IS DUE TO THE EXCESSIVE OIL LEAK COMING FROM THE SEAL. THIS IS THE SECOND TIME THAT I HAVE PLACED THIS COMPLAINT. WHEN I CALLED TO CONFIRM THAT I PLACED THE COMPLAINT NO ONE COULD FIND IT.

Feb 13, 2019

+ 2 more complaints for this component

STEERING

7 complaints

STEERING GROANS AT LOW SPEEDS AND WHEN STATIONARY. THERE IS ALSO SPORADIC VIBRATION IN THE STEERING WHEEL.

Sep 28, 2017

WE ARE EXPERIENCING A SHUDDER, STEERING VIBRATION FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE. THIS CONDITION IS NOTICED IN DURING LOW SPEED MANEUVERS OR WHEN CAR IS STATIONARY AND THE WHEEL IS TURNED.

May 22, 2017

I PURCHASED THE VEHICLE (CAR) IN FEB. 2011. ATTEMPTED TO START THE CAR THE OTHER DAY AND THE YELLOW "ENGINE" DISPLAYED IN THE SPEEDO AREA. WAITED ONE DAY TRIED AGAIN AND THE CAR STARTED BUT I RECEIVED A MESSAGE IN THE RED AREA OF THE DASH INDICATING THE POWER STEERING NEED SERVICE. THINKING I COULD ADD FLUID I CHECKED THE OWNERS MANUAL AND LEARNED THE CAR HAD ELECTRIC POWER STEERING. CAR STARTED YESTERDAY 11 OCT., DROVE THE CAR TO WALMART AND RETURNED HOME. NO PROBLEMS. ATTEMPTED TO START THIS AM 12 OCT. SAME THING HAPPENED AS BEFORE. CALLED THE LOCAL GMC DEEALER IN FORT WALTON BEACH, AND WAS TOLD THE THIS POWER STEERING IS NOT COVEREND BY THE WARRANTY SINCE I HAVE HAD IT FOR OVER THE 3 YEAR PERIOD EVEN THOUNGH I ONLY HAVE 37,800 MILES. I WILL ATTEMPT TO START THE CAR AGIN IN A LITTLE WHILE. IF IT WILL NOT START I WILL CALL AAA TO TOW THE CAR TO A LOCAL GARAGE I HAVE USED BEFORE AND TRUST. I AM PRETTY SURE THE ELECTRIC POWER STEERING IS THE CULPRIT.

Oct 12, 2015

POWER STEERING MAKES BINDING NOISE WHEN TURNING STEERING WHEEL. DEALER HAS REPLACED POWER STEERING PUMP, GREASED STRUT SHAFTS, REPLACED POWER STEERING HOSES, REPLACED STEERING GEAR AND BLED LINES. THIS HAS INVOLVED THREE TRIPS TO THE DEALER AND LEAVING THE VEHICLE. DEALER HAS BEEN VERY HELPFUL WITH A LOANER CAR. BUT GM CONTINUES TO IGNORE PROBLEM AND SANDBAGS, HOPING I'LL GIVE UP. I'M AFRAID STEERING COULD FAIL AT SPEED AND CAUSE SERIOUS ACCIDENT, MY WIFE IS HESITANT TO DRIVE THE VEHICLE. I'M CONSIDERING ENACTING THE FLORIDA LEMON LAW, HOWEVER WE LIKE THE CAR WOULD MAKE THIS THE LAST RECOURSE IF NHTSA CAN NOT HELP. *JS

Apr 18, 2012

I JUST BOUGHT THIS VEHICLE. I HAVE OWNED IT LESS THAN THREE MONTHS AND IT HAS LESS THAN 5,000 MILES AND NEEDS THE RACK AND PINION REPLACED. LUCKILY I HEARD AN UNFAMILIAR NOISE WHILE TURNING TO THE LEFT MOSTLY AND MENTIONED IT DURING SERVICE. THE TECHNICIAN SAYS THAT THE PROBLEM WAS THAT "IT MADE A NOISE." IF THE ONLY PROBLEM IS THAT IT MADE A NOISE, WHY DOES THE RACK AND PINION NEED TO BE REPLACED, AND WHY IS IT NOT CONSIDERED A SAFETY ISSUE? *TR

Sep 02, 2011

+ 2 more complaints for this component

EXTERIOR LIGHTING

6 complaints

The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 13, 2023

General Motors Corporation has failed to remedy, in a timely manner, a known safety-related defect and, therefore, remains in non-compliance to a federal motor vehicle safety standard, a violation, in part, to S10.15.6 of FMVSS No. 108. Failure to remedy this defect increases the risk of a crash, and could lead to the death of a driver and/or passenger and/or pedestrian. Expecting owners/operators of affected vehicles to exercise patience is an unreasonable expectation, given the risk involved. March 8, 2022 NHTSA CAMPAIGN NUMBER: 22V137000 Headlight Reflection May Cause Glare/FMVSS 108 The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash. NHTSA Campaign Number: 22V137000 Manufacturer General Motors, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 740,581 Summary General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver’s view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

Jul 28, 2022

The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Jun 15, 2022

The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 15 MPH, the headlights were very dim causing a visibility hazard while driving at night. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 130,000. VIN tool confirms parts not available.

Jun 09, 2022

The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

May 27, 2022

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

5 complaints

Ok so my 2011 GMC terrain just went over 150,000 miles I bought this vehicle used from a dealership not knowing that there was a big lawsuit or that GMC continuted making this make and model knowing that it had a oil usage problem. So mmm mmm with that being said let's start with my vehicle uses oil, my vehicle idles high low and always rough at times, my service stabilitrak flashes, my motor sounds like a HEMI kock knock knock instead of a 2.4, doesn't matter where I'm at or where I'm going I let off of the gas and my car dies.... Let me clarify on that last one me and my 9 year old daughter we're headed home today let off the gas to go around a curve and a hill and you guesswd it my 2011 GMC TERRAIN died I lost all control and all power had no power steering and no brakes... I just thank Jesus I wasn't speeding and that there was no oncoming traffic cuz I don't think me nor my 9 year old would have made it out ok. So thanks to whatever faulty motor engine or power train GMC has with this make and model putting people's safety and lives in danger due to these issues and only choosing certain VINS eligible instead of all VINS from 2011 GMC TERRAINS in my opinion is just choosing which owners survive because this make and model is dangerous to whoever drives it and to whoever meets it on the highway.

Dec 16, 2022

2011 GMC Terrain SLT The engine blew do to timing Chain breaking and it tore up the injectors as i was looking it up there where lots of people with the same problem and when it blew i was on the Highway and almost wrecked. We put new engine. After putting the engine in the transmission seems like every gear you put it in is like neutral and reeding up on other complaints people are having the same problems it only has 80,000 miles No lights came on or Warnings

Sep 17, 2022

BURNS TO MUCH OIL AND I CAN'T KEEP UP WITH THE SPEED LIMIT IT'S IN AND THE SHOP GOT TO PUT A NEW TIMING BELT ON

Nov 24, 2020

ENGINE RANDOMLY STALLS WHILE DRIVING AND REFUSES TO START BACK UP. NO CODES ARE BEING PRESENTED WHEN IT DOES STALL. *TR

Jun 16, 2020

SINCE I BOUGHT MY TRUCK I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE ENGINE AND TRANSMISSION I'VE TRIED MULTIPLE TIMES TO CONTACT THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY DO NOT RESPOND BACK TO ME I FEEL LIKE THEY ACT AS IF I DID NO BUSINESS WITH THEM ON PURCHASING MY CAR

Dec 14, 2019

SEATS

5 complaints

GOT INTO CAR ONE DAY AND THE DRIVERS SIDE SEAT HAD DROPPED TO IT'S LOWEST POSITION. SAW THAT A BOLT THAT AIDS THE SEAT RISER MECHANISM HAD FALLEN OUT. VERY DANGEROUS IF HAPPENED WHILE DRIVING. I WAS ABLE TO MANUALLY SCREW IT BACK IN.

Dec 15, 2018

SHOULDER BOLT THAT CONTROLS HEIGHT ADJUSTMENT ON POWER DRIVER'S SEAT. I HAVE ASKED ON TWO DIFFERENT OCCASIONS AND ALWAYS NO PARTS AVAILABLE. DO NOT ALLOW WIFE TO DRIVE VEHICLE AS THERE IS SIGNIFICANT DIFFERENCE IN OUR HEIGHTS. *JS

Dec 31, 2014

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 19, 2014

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Oct 09, 2014

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLT UNSCREWED CAUSING THE SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V447000 (SEAT). HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Sep 11, 2014

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

5 complaints

I PURCHASED MY CAR USED IN SEPTEMBER TWO WEEKS LATER I STARTED EXPERIENCING STALLING AND ERRATIC JERKING WHILE DRIVING. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR (WHILE IT WAS UNDER WARRANTY) AND WAS TOLD NOT TO WORRY IT'S JUST THE O2 SENSORS. THE CAR WAS LOOSING OIL LIKE CRAZY. DECEMBER THE CAR BECAME WORSE AND STALLED AND WOULD NOT START. THE DEALERSHIP INFORMED ME I NEED A NEW ENGINE, I AM NO LONGER COVERED UNDER WARRANTY AND STILL PAYING FOR THIS CAR. NO ONE WILL HELP ME SO NOW I'M STUCK WITH A PAYMENT AND AN INOPERABLE CAR.. OH DID I MENTION I GOT A CAR FAX ONCE THE CAR BROKE DOWN TO SEE THE VEHICLE HISTORY THE TITLE IS BRANDED MANUFACTOR BUY BACK/LEMON.. I HAVE SEEN ON SEVERAL FORUMS AND GOOGLE THAT MANY PEOPLE HAVE COMPLAINED AND GM WILL NOT DO A RECALL THIS ISSUE IS TOTALLY UNSAFE AND CAN CAUSE SERIOUS INJURY.

Apr 25, 2018

WHILE DRIVE DOWN THE INTERSTATE MY CAR SAID SERVICE STABILITY TRACK THEN SAID ENGINE POWER REDUCED, SPEED DROPPED DRAMATICALLY THEN SHUT OFF COMPLETELY. ENGINE WOULD NOT TURN BACK OVER. HAD IT TOWED TO THE SHOP ONLY TO FIND OUT THE ENGINE LOCKED UP DUE TO NO OIL. DEALER SAID IT WAS DUE TO A VERY COMMON PROBLEM WITH GM WITH EXCESSIVE OIL CONSUMPTION! I HAD MY OIL CHANGED AND A FULL TUNE UP 2 WEEKS AGO! CALLED TO CHECK RECALLS ONLY TO FIND OUT THAT IN FACT THERE WAS AN RECALL FOR EXCESSIVE OIL CONSUMPTION BUT MY VIN WASN'T INVOLVED. DEALER SAYS IN FACT IT SHOULD BE! THIS COULD HAVE CAUSED A ACCIDENT AND CAUSED MY CHILDREN AND I TO BE SERIOUSLY INJURED!

Apr 17, 2018

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK AND LOSS OF ENGINE POWER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Feb 10, 2016

DURING A NORMAL COMMUTE ON ROUTE ON 2/15 RECEIVED ABOUT 3 MILES INTO THE DRIVE RECEIVED A WARNING ERROR - LOSS OF ENGINE POWER AND THE CAR WOULD NOT ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND RECEIVED A STABILITITRAK ERROR. THE CAR WAS PULLED TO THE SIDE OF THE ROAD AND PLACED IN NEUTRAL. THE SHAKING BECAME WORSE AND THE CAR WAS SHUT OFF. AFTER TWO MINUTES THE CAR WAS STARTED AGAIN, WITH NO ISSUES AND WAS DRIVEN 6 MORE MILES WITHOUT ISSUE. AFTER 6 MILES OF DRIVING THE SAME ENGINE POWER WARNING AND STABILITRACK ERROR CAME BACK. THE CAR WAS VIOLENTLY SHAKING AND THE DRIVER SHUT IT OFF. IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP RECEIVED ONE CODE FOR THE THROTTLE SENSOR POSITIONER. THE CODE WAS RESET AND A LOOSE CONNECTION WAS DIAGNOSED AS THE FAULT AND RETURNED TO OWNER. FIVE DAYS LATER THE CAR WAS STARTED IN THE GARAGE. UPON STARTUP IT STARTED AGAIN TO SHAKE VIOLENTLY. THE CAR WAS PUT IN REVERSE AND BEGAN TO SHAKE VIOLENTLY AND THE DRIVER RECEIVED A STABILITRAK WARNING LIGHT. THE CAR WAS SHUT OFF AND WAS AGAIN TOWED TO THE DEALERSHIP. THE DEALERSHIP FOUND TWO CODES CRANK POSITION SENSOR AND MISFIRE. THE CAR WAS DRIVEN FIVE MILES WITH NO ISSUES. THE DEALERSHIP CANNOT LOCATE THE ROOT CAUSE OF THE PROBLEM. THIS UNDIAGNOSED ISSUE POSSES A SEVERE SAFETY RISK TO THE OWNER OF THE CAR AND FAMILY IF IT WERE TO OCCUR AGAIN WHILE DRIVING IN CONGESTED TRAFFIC OR ON A HIGHWAY. *TR

Mar 03, 2015

I HAD OIL CHANGED THAT MORNING. THAT NIGHT, WHILE DRIVING, "ENGINE POWER REDUCED" AND "SERVICE STABILITRAC" LIGHTS CAME ON AND VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. I HAD TO PULL TO THE SIDE OF THE FREEWAY AND TURN OFF THE VEHICLE, WAIT A FEW MINUTES AND TRY AGAIN. IT WAS FINE UNTIL THE NEXT DAY WHEN THE SAME THING HAPPENED AGAIN. IT HAS BEEN ONE WEEK AND HAS HAPPENED MULTIPLE TIMES EVERYDAY SINCE. I READ MANY COMPLAINTS ON-LINE ADDRESSING THIS SAME ISSUE AND STATING THAT IT IS THE THROTTLE BODY. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC SAID THE THROTTLE BODY NEEDS REPLACED. THIS IS A SAFETY ISSUE! IMAGINE TRAVELING 70 MPH DOWN THE HIGHWAY, AND YOU LOSE POWER TO YOUR ENGINE! THIS IS AN ACCIDENT WAITING TO HAPPEN! *TR

Jan 19, 2015

FUEL SYSTEM, GASOLINE

5 complaints

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, GASOLINE FUEL SPILLED OUT OF THE FUEL TANK. THE DEALER MADE SIX ATTEMPTS TO DUPLICATE THE FAILURE BY STRAIGHTENING THE FUEL HOSE, REPLACING THE FUEL TANK AND THE FILTER HOWEVER, NONE OF THE REPAIRS CORRECTED THE FAILURE. THE DEALER HAS HAD OFFERED ANY FURTHER ASSISTANCE SINCE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 7,200 AND THE FAILURE MILEAGE WAS 2,400.

Jan 30, 2012

I BOUGHT MY 2011 AWD 4 CYL. TERRAIN IN JULY, 2011. I TRADED MY GMC ACADIA IN ON THIS VEHICLE. I DOWN SIZED TO GET BETTER GAS MILEAGE. IT STATED THAT IT SHOULD GET 20 CITY & 30 HWY. I HAVE NEVER CAME CLOSE. I TOOK IT TO THE DEALER AND THEY SAID IT IS RUNNING FINE. MPG AT 22. I DON'T KNOW WHAT WE ALL HAVE TO DO TO GET GM TO DO SOMETHING ABOUT THIS BUT SOMETHING NEEDS TO BE DONE.THEY HAVE PRETTY MUCH LIED TO ALL OF US AND ANYONE THAT IS THINKING ABOUT BUYING ONE. WE NEED TO GET THE WORD OUT ABOUT THIS VEHICLE. DON'T BUY IT FOR THE GAS MILEAGE BECAUSE IT DON'T GET WHAT IT STATES!!!!!!!!!!!!!!! I THINK GM SHOULD DO SOMETHING ABOUT THIS OR REIMBURSE US FOR THE DIFFERENCE THAT WE WOULD GET WITH THE CORRECT GAS MILEAGE. MAYBE THIS WILL GET A RECALL ON THESE VEHICLES. *TR

Dec 20, 2011

THE GAS FILL TUBE TENDS TO ALLOW THE GAS NOZZLE TO POP OUT WHEN FILLING. HAVE NEVER SEEN THIS ON OTHER VEHICLES. I HAVE TO HOLD THE NOZZLE TO MAKE SURE IT DOES NOT POP OUT. *TR

Dec 13, 2011

VEHICLE IS NOT DELIVERING THE EPA FUEL ECONOMY PERFORMANCE RATED. THE GMC TERRIAN FWD 4CYL IS RATED 22 CITY, 32 HWY, AND 26 OVERALL. I DRIVE 30% OF MY MILES IN THE CITY AND 70% HWY. MY VEHICLE HAS 5000 MILES AND I AM EXPERIENCING 17 CITY, 22 HWY, AND 20 OVERALL. ALL WELL BELOW THE EXPECTED RANGE. I AM A VERY CONSERVATIVE DRIVER, NO JACK RABBITT STARTS AT STOP LIGHTS, USE CRUISE CONTROL. I HAVE COMPLAINED TWICE TO GMC AND WAS TOLD IT TAKES APX 5000 MILES TO "BREAK IN" THE VEHICLE. I NOW HAVE 5000 MILES AND AM NOW BEING TOLD TO USE HIGH OCTANE FUEL. FUEL PERFORMANCE IS SO POOR I SUSPECT A GAS LEAK OR SOME FAULTY COMPONENT THAT MAY BE POTENTIALLY DANGEROUS DUE TO THE EXCESS CONSUMPTION OF FUEL WELL BEYOND THE CONTROLLED EPA ESTIMATES. *TT

Jul 12, 2011

MY 2011 GMC TERRAIN HAS A 2.4L 4 CYLINDER FRONT WHEEL DRIVE. IT IS RATED AT 32 MPG HIGHWAY. SINCE DAY 1 I HAVE NOT EVEN GOTTEN CLOSE TO THIS. I DRIVE 100 MILES A DAY AND MAYBE 5 MILES OF IT IS CONSIDERED CITY DRIVING. I AM GETTING 20 TO 22 MPG. I CONTACTED GMC AND THEY HAD ME TAKE IT IN TO BE CHECKED OUT. THE DEALERSHIP HOOKED IT UP TO THERE COMPUTER AND SAID THAT EVERYTHING IS THE WAY IT SHOULD BE. THEY THEN TOLD GMC THAT IT IS WINTER NOW AND FUEL MILEAGE WILL DROP DUE TO COLD WEATHER. I AGREE WITH THAT BUT NOT 10 MILES TO THE GALLON. MAYBE 2 OR 3 AT THE MOST. I CANT GET THEM TO DO ANYTHING ABOUT IT, I AM TIRED OF HAVING TO PAY OUT EXTRA MONEY FOR GAS WHEN THIS VEHICLE IS NOT PERFORMING TO ITS EXPECTATIONS. *TR

Jan 19, 2011

VEHICLE SPEED CONTROL

4 complaints

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE HAD A VERY HIGH OIL CONSUMPTION AND NEEDED A NEW ENGINE. THE MECHANIC STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,715.

Jul 29, 2019

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

Jun 15, 2017

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE AND VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE ACCELERATED FROM 25 TO 35 MPH, HE EXPERIENCED A SUDDEN LOSS OF POWER TO 5 MPH. THE DEALER REPLACED THE THROTTLE BODY. *JB

Feb 03, 2016

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THE THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Jan 09, 2015

STRUCTURE

4 complaints

AFTER BEING OPENED, REAR POWER LIFTGATE SUDDENLY FALLS, DROPS 3/4 OF THE WAY DOWN, COMES BACK UP TO FULL HEIGHT, DROPS AGAIN ALL THE WAY DOWN, AND THEN THE DOOR CLOSES. VEHICLE WAS STATIONARY AND PARKED IN THE DRIVEWAY AS I WAS GETTING MY DOG OUT OF THE BACK OF THE VEHICLE.

Sep 15, 2016

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT OBSERVED CORROSION ON THE INTERIOR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

Nov 20, 2015

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN BEING DRIVEN OVER 30 MPH WITH BOTH REAR WINDOWS OPENED. THE CONTACT STATED THAT THE VIBRATION WAS SO SEVERE, THAT IT WOULD CAUSE HEADACHES FOR THOSE RIDING IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO ADVISED THAT THERE WAS A DESIGN FLAW WITHIN THE VEHICLE THAT WAS CAUSING ABNORMAL WIND PRESSURE AND VIBRATIONS. THE DEALER STATED THAT THERE WAS NOT A REPAIR AVAILABLE THAT WOULD REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.

Mar 20, 2012

Injuries: 1

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT AFTER GOING THROUGH A CAR WASH, THE HEADLINER SEAL OF THE ROOF BECAME WRINKLED AND SAGGING. THE CONTACT HEARD A RATTLING NOISE COMING FROM THE ROOF AND THE HEADLINER CLIPS FRACTURED FROM THE ROOF AND THE ROOF FLOPPED DOWNWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN APPLIED ADHESIVE AND FOAM TO THE ROOF OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Aug 02, 2011

ELECTRICAL SYSTEM,ENGINE

3 complaints

I have owned this car for a little over year and have had nothing but issues. The car started on fire with an electrical issues once, the car has just stopped running on me multiple times while I was driving, almost causing a wreck. The engine goes through Oil like crazy. I've had it back to the dealership multiple times and never get a fix. I believe this vehicle is a true lemon.

Jan 16, 2022

Fire: 1

CAR RANDOMLY SHUTS OFF WHILE DRIVING IT DOESN'T MATTER IF I AM ON THE HIGHWAY OR DRIVING THROUGH THE CITY, ALSO ENGINE POWER REDUCED MODE. THROWS RANDOM CODES EVEN AFTER CODES HAVE BEEN SERVICED. WE HAVE BEEN DEALING WITH THIS ISSUE FOR CLOSE TO 2 YEARS WITH NO RESOLVE. AFTER FURTHER INVESTIGATION WE HAVE FOUND THERE ARE MULTIPLE COMPLAINTS OF THIS EXACT ISSUE.

Feb 25, 2021

REPLACED TIMING CHAIN-51000 MILES, NOW AT 59000 MILES AND CHECK ENGINE LIGHT ON: CODE; P00013XX CAM POSITION SENSORS (BOTH) ARE CODING AS WELL AS SOLENOIDS. THIS CODE COMES BEFORE ENGINE STARTS. INTERIOR LIGHTING OFTEN NOT WORKING INCLUDING SHIFT INDICATOR, WIPERS AND DEFROSTER. BOTH AT START AND WHILE DRIVING. CALLED LOCAL GMC- "NOT RECALLED AND OUT OF WARRANTY. *TR

Dec 15, 2016

SERVICE BRAKES

3 complaints

THE ABS CONTROL MODULE QUIT WORKING CAUSING THE BRAKE PEDAL THE ABS MODULE QUIT WORKING MAKING THE BRAKE PEDAL TO GO TO THE FLOOR BARELY CAUSING AN ACCIDENT ON MY CITY STREET.

Nov 19, 2019

ABS GOES OUT WHILE DRIVING...BRAKES SHUTTER. SPEED SENSOR PROBLEM

May 17, 2018

I WAS IN TRAFFIC ON AN ICY DAY AND HAD TO BRAKE QUICKLY TO AVOID STRIKING THE CAR AHEAD OF ME. SINCE THAT DAY, THE ABS LIGHT AND THE SKIDDING VEHICLE LIGHT REMAINS ON ALL THE TIME. WHEN STARTING THE VEHICLE THE DASHBOARD MESSAGE SHOWS SERVICE STABILITRAK. I DON'T KNOW IF THE ABS SYSTEM IS WORKING PROPERLY. I HAD IT TO THE DEALERSHIP IN TOWN AND THEY TOLD ME THEY MAY NEED TO KEEP IT SEVERAL DAYS AND THAT I WOULD HAVE TO PAY FOR THEM TO FIND THE PROBLEM BECAUSE ALLEGEDLY THEY HAD NO IDEA WHAT THE PROBLEM WAS. THAT COULD RUN INTO THOUSANDS OF DOLLARS. I TOOK IT TO AN AUTO PARTS STORE AND ANOTHER GARAGE AND THEY HOOKED UP THE CODE READER AT BOTH PLACES AND IT DIDN'T SHOW ANY CODE. I CHECKED ON THE INTERNET IF OTHER PEOPLE WERE HAVING SIMILAR ISSUES AND THERE ARE QUITE A FEW THAT SHOWED UP. SOME STATED HOW THEY HAD SPENT SEVERAL THOUSAND DOLLARS TO HAVE IT FIXED AND WHEN THEY GOT IT BACK IT DID THE SAME THING. I HAVE CONTACTED GM AND ALTHOUGH THEY HAVE "ASSURED" ME IT WOULD BE TAKEN CARE OF, I HAVEN'T HEARD ANY FURTHER FROM THEM. SOME PEOPLE ON THE INTERNET HAVE SAID HOW THEY WERE CHARGED LARGE AMOUNTS OF MONEY TO REPLACE THE MODULE ONLY TO HAVE THE PROBLEM RETURN. I WOULD LIKE THE PROBLEM FIXED BUT MORE IMPORTANTLY I WOULD LIKE TO KNOW THAT THE ABS IS WORKING PROPERLY IF NEEDED. *TR

Aug 05, 2014

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

3 complaints

ALMOST A MONTH AFTER MY OIL CHANGE MY ENGINE STARTED MAKING NOISE AND CUTTING OFF. WHEN I TOOK IT TO GET CHECKED, THEY SAID THAT MY OIL WAS GONE AND MY ENGINE IS FAILING. NOW MY CAR IS JUST SITTING AT THE DEALERSHIP, BECAUSE THE PRICE IS GONNA BE TO HIGH. IS THEIR A RECALL FOR MY 2011 G.M.C TERRAIN

Aug 01, 2019

ABS LIGHT IS ON EVEN AFTER FIXING THE SUPPOSED PROBLEM. SYSTEM STABILITRAK CONSTANTLY ON. EXCESSIVE USE OF OIL. 2 TO 3 QUARTZ EVERY 2 WEEKS. REDUCED ENGINE POWER COMES UP ON DASH AND NO MATTER HOW FAST I AM GOING (15 MPH OR 80 MPH ON A HIGHWAY) IT DOESNT MATTER MY CAR WILL SLOW DOWN OR JUST SHUT OFF. ALSO HAPPENS WHEN I HAVE TO HIT BRAKED HARD, SLOW DOWN OR ACCELERATE FROM A STOPPED POSITION. I AM ALSO USING A LOT OF GAS.

Feb 18, 2019

I WAS DRIVING ON THE HIGHWAY AND THE CAR CUT OFF AS SOON AS I SLOWED DOWN GETTING OFF THE EXIT. I STARTED THE CAR BACK UP AND IT SAID THAT THE STABILITRACK WAS OFF AND THAT I WAS LOSING ENGINE POWER. I GOT TO SAFETY, CHECKED MY FLUIDS AND I HAD NO OIL IN THE CAR. BUT I CHANGED THE OIL RECENTLY AND HAD 3,000 MORE MILES TILL MY NEXT OIL CHANGE. I TOWED THE CAR TO MY MECHANIC AND DESCRIBED WHAT HAPPENED. HE TOLD ME THAT THEIR WAS AN INTERNAL ENGINE FAILURE THAT CAUSED THE TIMING BELT TO BREAK. I CALLED MY INSURANCE AND THEY HAD A FIELD ADJUSTER LOOK AT THE VEHICLE AND HE NOR THE MECHANIC COULD FIGURE OUT WHY OR HOW THIS HAPPENED ON SUCH A WELL MAINTAINED VEHICLE. THEY BOTH STATED THAT THERE IS NO WAY THAT I SHOULD HAVE HAD 2 MAJOR SYSTEM FAILURES (I JUST REPLACED THE TRANSMISSION) WITH THE CURRENT VEHICLE MILEAGE. I CALLED GMC AND THEY WILL NOT SO ANYTHING TO HELP ME. THEIR ONLY SOLUTION IS FOR ME TO TOW IT TO A GMC DEALERSHIP AND THEY WILL LOOK AT IT. I COULD'VE DIED IN THIS CAR, I STILL OWE ON THIS CAR AND THEY WON'T HELP ME.

Jan 08, 2018

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

3 complaints

THERE WAS A RECALL FOR MY VEHICLE TO REPLACE THE HIGH PRESSURE FUEL PUMP. THIS WAS REPLACED AND 1 WEEK LATER THE CHECK ENGINE LIGHT CAME ON. TAKEN TO DEALER. DIAGNOSED AS CATALYTIC CONVERTER. THE CATALYTIC CONVERTER IS UNDER A PUBLIC SERVICE EXTENDED WARRANTY (10 YEARS, 120,000 MILES WHICHEVER COMES FIRST). OF COURSE I NOW HAVE 138,000 MILE ON THE VEHICLE. GMC WILL NOT COVER REPAIR COSTS. THIS SHOULD BE A RECALL NOT AN EXTENDED SERVICE WARRANTY. THE VEHICLE WAS MOVING WHEN THE LIGHT CAME ON. I FIRST CALLED ABOUT REPLACING THE CATALYTIC CONVERTER WHEN NOTIFIED BY MAIL OF THE EXTENDED SERVICE WARRANTY, AND BECAUSE THE MILEAGE WAS OVER 120,000 MILES AND THE LIGHT WAS NOT ON, I WAS TOLD THERE WAS NO REASON TO HAVE IT REPAIRED. DEPENDING ON WHAT IS CAUSING THE CATALYTIC CONVERTER DIAGNOSTIC TO INDICATE IT HAS A PROBLEM, THIS COULD BE A SERIOUS SAFETY PROBLEM. CLEARLY, GMC ISSUED AN EXTENDED SERVICE WARRANTY TO AVOID REPAIRING AFFECTED VEHICLES. THE 120,000 MILE LIMITATION EXCLUDES VEHICLES RANDOMLY. THIS ISSUE COULD OCCUR AT ANYTIME. *TR

Dec 22, 2016

SOON AFTER BUYING MY 2011 GMC TERRAIN, 4 CYL, A RATTLE DEVELOPED IN ENGINE ON START UP. AFTER MONTHS OF RETURNING TO DEALER, THEY SAID A TECH BULLETIN NOW EXISTED AND FIXED PROBLEM. PROBLEM WAS SOLVED, A MONTH OR SO LATER, PROBLEM RETURNED. I RETURNED TO DEALER AND THEY SAID NOTHING THEY COULD DO. AT THE SAME TIME I WAS COMPLAINING ABOUT GAS MILEAGE, 20 MPG ON HIGHWAY, 17 CITY. I CALLED GM CUSTOMER SATISFACTION DETROIT, AND HAD MANY DISCUSSIONS WITH THEM. FINALLY TOLD ME DON'T BOTHER US ANY MORE ABOUT TWO PROBLEMS, AND TO THIS POINT NO RESOLUTION TO EITHER PROBLEM. *JS

Mar 31, 2012

WE PURCHASED THE GMC TERRAIN WITH THE 4 CYLINDER ENGINE FOR THE GAS MILEAGE OF 32 MPG, AFTER GETTING ONLY 26 MPG WE CALLED GMC AND TOOK THE TERRAIN IN FOR SERVICE. ALSO FILED COMPLAINT WITH GMC. WAS TOLD THEIR WAS NOTHING THEY COULD DO. THE ENGINE MAKES NOISES AND RUNS ROUGH AND STALLS AT TIMES MOSTLY IN THE MORNINGS. AFTER SERVICE NOW WE GET ONLY 25 MPG.

Sep 12, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

Oil burning too quickly I recent got an oil change in Aug, checked oil and it was completely dry less then 2 months (oil consumption recall expired) I had same issue in 2017 but my was non operational due to oil consumption problem damaged my engine and dealer couldn't run test so I paid for new engine out of pocket! Second issue shortage in rear passenger lights I've changed bulbs several times now I see there's a shortage definitely.

Oct 13, 2021

THE AUTOMATIC LIFT GATE WILL OPEN, REACH THE TOP AND THEN AUTOMATICALLY GO DOWN. IT WILL GO HALF WAY , POP BACK OPEN TO THE TOP THEN FULLY SHUT. IT DOES NOT READ THAT SOMETHING IS STOPPING IT FROM CLOSING. THE ENCLAVE, TRAVERSE, ACADIA AND OUTLOOK ARE CURRENTLY UNDER RECALL WITH THE SAME ISSUE BUT NOT THE TERRAIN.

Jan 28, 2019

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

HESITATION AND LAG ON ACCELERATION AFTER HARD OR QUICK BRAKE APPLICATION. FEELS LIKE ENGINE MOMENTARILY STALLING OR TRANS MISSION NOT ENGAGING FOR ONE OR TWO SECONDS.. HAPPENS WHEN VEHICLE IS IN MOTION, HAPPENS IN STOP AND GO TRAFFIC, HAPPENS COMING OUT OF TURNS,ALSO IN STRAIGHT LINE MOTION. POSES A SAFETY RISK SUCH AS WHEN ENTERING AN INTERSECTION AND NOT BEING ABLE TO ACCELERATE THROUGH THE INTERSECTION TO AVOID COLLISION WITH OTHER VEHICLES CROSSING THAT INTERSECTION.

Aug 17, 2020

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS AN OIL LEAK AND THE VEHICLE SHIFTED ERRATICALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THERE WAS AN OIL LEAK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TRANSMISSION WAS EVENTUALLY REPLACED BUT BOTH FAILURES RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

May 06, 2013

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

MY CAR SHUT OFF ONCE WHILE I WAS IN IDLE AT A RED LIGHT AND SECOND TIME WHEN I WAS BACKING UP INTO A PARKING SPOT SOME ONE WHO WAS DRIVING OPPOSITE ME COULD HAVE HIT ME WHEN THE CAR ABRUPTLY STOPPED. LUCKILY THEY WERE GOING VERY SLOW AND STOPPED WHEN MY CAR STOPPED. THE ENGINE SHUTS OFF AS WELL AS THE LIGHTS ON THE DASH BUT WHEN YOU PUT IT IN PARK AND START IT UP AGAIN THE ENGINE STARTS BACK UP AND NO CHECK ENGINE LIGHTS APPEAR. CAN YOU PLEASE LOOK INTO THIS?

Aug 16, 2019

THE ENGINE WILL RANDOMLY STALL AND SHUT OFF. THERE ARE SEVERAL COMPLAINTS OF YOU GOOGLE THE PROBLEM. THIS IS A SERIOUS SAFETY HAZARD.

Jul 14, 2017

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

MY GMC TERRAIN 2011 IS HAVING TROUBLE ACCELERATING, AND I HEAR A NOISE FROM THE ENGINE. WHEN I AM AT A STOP LIGHT AND I TRY TO ACCELERATE, IT PULLS AND DOESN'T GO FORWARD. IT'S STALKING MY TERRAIN. I DID SOME RESEARCH, AND I FOUND THAT THIS VEHICLE HAS A RECALL #12313D- SPECIAL COVERAGE ADJUSTMENT- ENGINE BALANCE CHAIN AND FUEL PUMP. I LOOKED UP, AND IT SEEMS THIS VEHICLE HAS 0 UNCLAIMED RECALLS. SO, I'M CONCERN BECAUSE THIS VEHICLE IS STALLING AND NOT WORKING AS IT SHOULD BE. THE RECALL DOES SAY, 'IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGED.

Jul 25, 2019

I BOUGHT A USED 2011 GMC TERRAIN WITH A CLEAN CARFAX AND 35000 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS. THE CAR BURN AT LEAST A QUART OF OIL EVERY 2 WEEKS. THE CONSTANTLY JUST CUTS OFF WHEN DRIVING. GMC NEEDS TO DO SOMETIME ABOUT THIS BEFORE PEOLPE ARE KILLED.

Feb 14, 2018

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

FUEL PUMP PROBLEMS. MISFIRING AND SHUTTING OFF.

Jun 18, 2019

WAS SOLD A VEHICLE WITH MULTIPLE MECHANICAL PROBLEMS WITH IT WITHIN THE FIRST WEEK OF PURCHASE AS WELL AS AN OPEN RECALL ON THIS VEHICLE.

Feb 20, 2017

AIR BAGS,UNKNOWN OR OTHER

2 complaints

THE DASH BOARD ON MY DENALI HAS CRACKED AND GOES DOWN INTO THE AIRBAG. I AM AFRAID IF THE AIRBAG WERE TO DEPLOY THE DASH WOULD FURTHER SHATTER AND CAUSE PARTS OF THE PLASTIC TO COME LOOSE FROM THE DASH CAUSING INJURY TO MYSELF OR ONE OF MY GRANDDAUGHTERS. I HAVE SPOKEN WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THE DASH CRACKING. I FEEL LIKE THERE IS A PROBLEM WITH THE DASH BOARD AND SHOULD BE ADDRESSED BY GM. I WOULD THINK THERE WOULD BE A RECALL ON THIS PROBLEM BUT AS OF LATE THERE ISN'T ONE. WITH THE COST INVOLVED WITH THESE VEHICLES THERE SHOULDN'T BE A PROBLEM LIKE THIS. I CONTACTED GM BUT I WAS TOLD THEY SAW NO PROBLEM AND WOULD NOT FIX THE DASH BUT WOULD BE GLAD TO SET UP AN APPOINTMENT TO HAVE IT FIXED BUT THAT THE COST WOULD BE MINE. PLEASE CONSIDER LOOKING INTO THIS MATTER.

May 25, 2017

WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.

May 02, 2017

TIRES

2 complaints

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES DO NOT MATCH. *SMD

Mar 10, 2016

WHILE DRIVING @ 55 CENTER LANE FREEWAY INDICATOR LIGHTS SHOWED LOSS OF TIRE PRESSURE ON PASSENGER REAR TIRE. MOVED TO SHOULDER OF FREEWAY AND SAW REAR TIRE HAD NUMEROUS CRACKS ON BOTH INTERIOR AND EXTERIOR SIDE WALLS OF TIRE COVERING TOTAL CIRCUMFERENCE OF TIRE; TIRE HAD BEGUN SMOKING. ASSISTED BY STATE SAFETY PATROL AND TECHNICIAN MADE COMMENTS AS TO HAVE "NEVER SEEN A TIRE SHRED IN THIS MANNER". TREAD HAD BEGUN TO SEPARATE FROM TIRES EDGE AND CRACKS WERE APPROX.. 3 INCH'S APART AND ABOUT 2 INCHES IN LENGTH. TIRE TAKEN TO DEALERSHIP FOR REVIEW AND REPLACEMENT; DEALERSHIP ALSO COMMENTED ON THE DAMAGE AS BEING EXTREMELY UNUSUAL. VEHICLE IS 2011, SINGLE DRIVER WITH APPROX. 31000 MILES. *TR

Jul 18, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

WHILE DRIVING MESSAGE READ REDUCED ENGINE POWER LOST ALL POWER COULD NOT CONTROL THE STEERING WHEEL! THEN THE CAR SHUT DOWN AND CONTINUED TO ROLL DOWN THE HIGHWAY .ALMOST GOT HIT BY OTHER CARS FROM BEHIND. VERY FRIGHTENING FOR ME I ALMOST GOT A PANIC ATTACK. I MANAGED TO STOP THE CAR ON THE SHOULDER OF THE ROAD WITH HALF OF THE CAR STILL BLOCKING OTHER CARS .CAR WILL NOT START. THE BATTERY IS NEW .I HAVE DONE RESEARCH ON SOCIAL MEDIA AND THERE'S THOUSANDS OF GM CUSTOMERS WHO HAVE OR ARE FACING THE SAME ISSUES. IS THIS ANOTHER COVER UP BY GM THAT'S CONTINUOUSLY IGNORING THIS PROBLEM AND THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS IN THIS REPAIR. I WAS TOLD I NEED REPAIRS THAT WILL COST $4000 DOLLARS ON A 2011 GMC TERRAIN CAR I GOT A YEAR AGO. THIS IS RIDICULOUS. WHO IS FIGHTING FOR THE CONSUMERS? *TR

Jan 23, 2016

I WAS DRIVING ON THE HIGHWAY AT 60 MPH AND ALL OF A SUDDEN LOST POWER. THE REDUCED POWER AND CHECK STABILITRAK MESSAGES APPEARED ON THE SCREEN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I IMMEDIATELY TRIED STARTING THE VEHICLE AGAIN AND IT DID, SO WENT ON MY WAY. GOT DOWN THE ROAD ABOUT THREE MILES AND THE SAME THING, SO PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I TRIED TO START THE VEHICLE, BUT THERE WAS NO RESPONSE, EVERYTHING WAS DEAD. I WAITED SEVERAL MINUTES AND TRIED AGAIN AND IT STARTED. I CONTINUED ON MY WAY AND DIDN'T HAVE ANYMORE TROUBLE GETTING TO MY DESTINATION. A COUPLE OF DAYS LATER, THE SAME THING HAPPENED EXCEPT WHEN I TRIED TO TURN THE VEHICLE OFF, IT CONTINUED TO RUN VERY ROUGHLY AND THEN FINALLY SHUT OFF. IT DID START AGAIN AND HAD THE ENGINE LIGHT ON. I'VE HAD THE VEHICLE TO THE LOCAL GMC DEALER WHEN THE FIRST INCIDENT HAPPENED, HOWEVER WHEN THEY TRIED TO READ THE CODES, THERE WERE NO CODES TO READ EVEN THOUGH THE ENGINE LIGHT WAS ON. I WAS TOLD EVERYTHING CHECKED OUT FINE. I WAS DOWN THE TO DEALER AGAIN TODAY WITH THE ENGINE LIGHT ON AGAIN, BUT BEFORE THEY COULD CHECK IT OUT, THE ENGINE LIGHT HAD GONE OUT. TO ME THIS IS A VERY SERIOUS PROBLEM AS IT CAN VERY EASILY CAUSE AN ACCIDENT. SO FAR I'VE BEEN LUCKY THAT I HAVEN'T LOST THE POWER STEERING OR BRAKES. *TR

Feb 19, 2015

SEAT BELTS

2 complaints

BELT SIDE BUCKLE PLASTIC HOUSING FRACTURES CAUSING SPRING MECHANISM TO FALL OUT. MECHANISM NOW BINDS UP ALLOWING EXCESS SLACK IN SEAT BELT WHILE DRIVING. EVENT OCCURED DURING ROUTINE BUCKLING OF SEAT BELT.

Oct 05, 2015

TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVERS SIDE SEATBELT HAD A METAL PRONG PIECE THAT FRACTURED NEAR THE SEATBELT CAUSING THE SEATBELT TO PREMATURELY DETERIORATE. THE CONTACT INDICATED THAT THE BELT BUCKLE ANCHOR MAY FRACTURE AT ANY TIME DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V623000 (SEATBELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,500.

Mar 05, 2015

ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I BOUGHT THIS TERRAIN USED WITH 21000 MILES ON IT. I HAVE HAD 2 ISSUES WITH THE STABILITRAC SYSTEM NEEDING SERVICED SINCE THEN. BOTH ISSUES TOOK PLACE AS I WAS STARTING THE ENGINE. I HAVE MANY OTHER COMPLAINS OF THIS VEHICLE. CERTAINLY WISH I HAD MY 2009 ACADIA WITH 165000 MILES BACK. I AGREE GM NEEDS TO DO SOMETHING.

Jul 05, 2015

VEHICLE STABILITY CONTROL SERVICE LIGHT CAME ON. SERVICE ENGINE LIGHT CAME ON. VEHICLE ENGINE POWER CUT BY 50%. SAFETY ISSUE - I WAS RIDING ON THE HIGH WAY AND THE VEHICLE SPEED WAS CUT FROM 70 TO 30 - COULD HAVE BEEN KILLED. *TR

Jan 12, 2015

ELECTRICAL SYSTEM,EQUIPMENT

2 complaints

I BOUGH 2011 GMC TERRAIN 4 CYLINDER.. ABOUT 3 MONTHS LATER THE CAR START TO STALL ON ME MAKING WEIRD NOISES AND LOSING OIL..TOOK TO A DEALERSHIP NEAR WHERE I LIVE THE SERVICE GUY ASKED ME IF IT STALLS ON YOU WILL HAVE TO STALL ON ME TOOK IT FOR A TEST DRIVE DIDNT STALL.. I PUT MY FOOT DOWN AND SAID TO HIM TO SCAN THE CAR AT THE POINT HE GAVE ME A CAR TO COME HOME AND I LEFT MY TERRAIN THEIR TO SEE WHAT THE PROBLEM WAS THEY FOUND OUT THAT THE SENSORS FAILED AND SOME OTHER STUFF.. AFTER THE CAR BEING THEIR FOR 4 DAYS I GO PICK IT UP AND IT WAS BETTER... ONLY LASTED FOR 6 MONTHS STARTED AGAIN TO BREAK DOWN AND LEAKING OIL I WOULD CHANGE THE OIL EVERY 3 MONTHS BUT IN BETWEEN I HAD TO PUT OIL THAT I WOULD HAVE TO GO TO THE STORE OR GASTATION WHEN I WAS PUTTING GAS... I AM A VERY BUSY HARD WORKING PERSON SO MY TIME IS LIMITED AND I HAVE 2 KIDS IF NOT I WOULD GO TO THE DEALERSHIP EVERY OTHER DAY TO COMPLAINT... ALSO WITH NOT A LOT OF TIME IN MY HANDS HERE GOES ANOTHER YEAR AND THE PROBLEM REALLY NEVER GOT PROPERLY FIXED AND THE CAR IS MAKING CRAZY NOISES LEAKING OIL ALL OVER AND STALLING AGAIN..WE COULD GET KILLED IN THE MIDDLE OF THE CAR NOT FUNCTIONING PROPERLY... I ALMOST GOT INTO A CAR ACCIDENT CAUSE I WAS DRIVING AND CAR JUST STOPPED... THIS IS UNFAIR ESPECIALLY AFTER READING HUNDREDS OF COMPLAINTS WHEN I JUST TYPE ON MY COMPUTER 2011 GMC STALLING PROBLEMS TONS OF PEOPLE ARE COMPLAINT THE SAME WAY WITH THE SAME PROBLEMS I AM HAVING... OIL LEAKING STALLING ON HIGHWAYS JUST HORRIBLE I ALSO HAD THE CAR TOWED ABOUT 2 MONTHS AGO JUST STOPPED CAM SENSOR NEED TO CHANGED AGAIN.FOR THE LAST 3 WEEKS THE CAR IS AGAIN STILLING BUT THANKFULLY I PUT IN PARK AND IT STARTS UP AGAIN... THIS PROBLEM SHOULD GET RESOLVED... TONS OF PEOPLE HAVING THIS SAME ISSUES GMC SHOULD BE EMBARRASSED OF THIS SITUATION AND FIX IT OR AT LEAST TRY... THE PEOPLE AT THE DEALERSHIP AT THE SERVICE DESK THEMSELVES ARE TIRED OF HEARING PEOPLE SCREAMING AT THEM ABOUT ALL THIS ISSUES.. *TR

Apr 30, 2015

THE 4 PHONE SYSTEM DEVELOPED STATIC EITHER BLUETOOTH CONNECTION OR USING THE ONSTAR PHONE SYSTEM. OVER SEVERAL MONTHS I CHANGED PHONES AT LEAST 4 TIMES. THE STATIC GETS PROGESSIVELY WORSE AS SPEED OF THE VEHICLE INCREASE. AT 70 MILES PER HOUR WHEN A CALL IS MADE FROM THE VEHICLE THE PERSON ON THE OTHER END CAN BARELY MAKE OUT WHA THE PERSON IN THE VEHICLE IS SAYING. THE VEHICLE HAS BEEN IN TWO SEPARATE DEALERSHIPS. VCIM AND MICROPHONE HAVE BEEN REPLACED TWICE. GM CUSTOMER SERVICE TELLS ME THAT IT IS A TECHNOLOGY ISSUE AND THEY ARE NOT RESPONSIBLE FOR IT. GM DID WORK ON IT RIGHT UP TO THE 36,000MILE BUMPER TO BUMPER. IT WAS THEN THEIR "FIELD ENGINEER" DECLARED THE SYSTEM OPERATED FINE AND THERE WAS NO PROBLEM. SINCE THEN GM REFUSES TO WORK ON IT. THEIR "ENGINEER" MADE 1 PHONE CALL FROM THE CAR FOR LESS THAN 4 MINUTES BUT PUT 86 MILES ON IT AND LEFT IT OUT OF GAS. SITTING STILL THE SYSTEM IS STATIC FREE. MOVING IT IS ALMOST USELESS. THIS IS THE SAFETY ASPECT THAT BOTHERS ME IS WE PURCHASED VEHICLE ($31,000.00) FOR BLUETOOTH HANDSFREE AND ONSTAR BOTH OF WHICH ARE NEARLY USELESS AT SPEED AND GM REFUSES TO DO ANYTHING ABOUT IT. THIS HAS BEEN ONGOING FOR 1.5 YEARS. I HAVE SPENT COUNTELSS HUNDREDS OF DOLLARS ON DIFFERENT PHONES AND MY TIME TRYING TO GET THIS ISSUE FIXED. GM CUSTOMER SERVICE IS USELESS AT ANY SPEED. IF THEY ADVERTISE "HANDSFREE AND BLUETOOTH" IT SHOULD WORK. SAFETY WISE THIS IS AN ISSUE BECAUSE MY WIFE HAS TO RESORT TO HOLDING HER PHONE WHILE DRIVING IF SHE WANTS TO BE HEARD. I AM AFRAID THERE IS A MORE SERIOUS ISSUE THAT WILL DISABLE THE ONSTAR IN AN EMERGENCY. THE PUBLIC HAS BEEN SOLD "TECHNOLOGY" BY ALL OF THE AUTOMAKERS. THEY TOUT IT ON TV BUT WHEN IT COMES TO IT THEY WON'T FIX IT WHEN IT BREAKS. *TR

Jul 19, 2012

ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I WAS DRIVING ON I-75 WHEN ALL OF A SUDDEN MY 2011 GMC TERRAIN SLOWED DOWN TREMENDOUSLY. ALSO, THE CHECK ENGINE LIGHT CAME ON AND THE GAGE READ ENGINE POWER DECREASING, SERVICE STABILITRAK. I COULD HAVE BEEN KILLED AND IT WAS DIFFICULT FOR ME TO PULL OVER TO THE SHOULDER. GENERAL MOTORS NEED TO RECALL AND FIX THIS BEFORE SOMEONE GETS KILLED. COME ON GENERAL MOTORS. I JUST RECENTLY PAID NEARLY $5,000 FOR A NEW TRANSMISSION BECAUSE THE VEHICLE WOULDN'T MOVE WHILE IN DRIVE AND HAD THE CATALYTIC CONVERTER REPLACED. LOTS OF PROBLEMS WITH THIS VEHICLE. *TR

Jan 30, 2015

THE SAME ISSUE HAPPENED 3 TIMES. NOVEMBER 2013, 28 JANUARY 2014, 16 FEBRUARY 2014. EACH TIME THE VEHICLE WAS IN AND IDLING SITUATION RED LIGHT, IN A FAST FOOD DRIVE THRU, HEAVY TRAFFIC, OR IF I FORGOT SOMETHING, LEFT THE CAR RUNNING, AND WENT INTO THE HOUSE TO GET WHAT I WAS LOOKING FOR, ESPECIALLY IF IT TOOK ME 4-5 MINUTES TO FIND WHAT I WAS LOOKING FOR AND RETURN TO THE CAR. ADDITIONALLY, I'VE EXPERIENCED THIS MOVING AT SPEEDS OF 8MPH OR LESS IN THICK TRAFFIC. (1) CAR WOULD FOR NO REASON START ROUGH IDLING. (2) THE YELLOW CHECK ENGINE LIGHT WOULD COME ON. (3) THE ENGINE REDUCED POWER MESSAGE WOULD APPEAR. (4) THE STABILITRAK WARNING MESSAGE LIGHT WOULD THEN APPEAR. (5) THEN I PRESSED THE ACCELERATOR TO CROSS AN INTERSECTION AND MOVE OUT OF THE WAY OF TRAFFIC, AND THE VEHICLE MOVES AT A SNAIL'S PACE (5-10 MPH). (6) I LET IT SIT FOR 10-30 MINUTES (OR OVERNIGHT IF I WAS FORTUNATE ENOUGH TO BE AT HOME), RESTART IT, AND IT RUNS LIKE IT NORMALLY DOES AS IF NOTHING EVER HAPPENED. (7) THE "YELLOW CHECK ENGINE LIGHT" SIMPLY DISAPPEARS AFTER A FEW HOURS. (8) SOMETIMES THERE'S A FAINT BURNING SMELL LIKE A PLASTIC GARBAGE BAG ON FIRE, BURNING RUBBER, OR OVERHEATED ELECTRONICS. I'M TAKING IT TO MY LOCAL GMC DEALERSHIP TODAY BEFORE I END UP STRANDED SOMEWHERE OR WORSE BE THE CAUSE OF A MAJOR SERIOUS ACCIDENT! IT'S LIKE IT HAS A MALICIOUS CODE IN THE ENGINE'S COMPUTER SYSTEM, AND IT SELECTS THE TIME AND PLACE WHEN IDLING TO INJECT ITSELF! IT MAY GO SEVERAL WEEKS OR EVEN MONTHS BEFORE IT HAPPENS, BUT YOU CAN BE CONFIDENT IT'S GOING TO HAPPEN! OTHER THAN THIS ANNOYING SAFETY ISSUE, THE TERRAIN IN MY OPINION IS A PRETTY GOOD VEHICLE FOR ITS CLASS. MAKES ME WISH I HAD CHOSEN THE 6 CYLINDER INSTEAD OF THE 4 CYLINDER. I DON'T THINK THE 6 CYLINDER IS HAVING THIS ISSUE. GM/GMC SHOULD ADDRESS THIS, AND MAKE THIS RIGHT ASAP! *TR

Feb 18, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

2 complaints

OUR VEHICLE HAS EXPERIENCED THE ROUGH IDLE AND HARD/STALLED SHIFTING SINCE WE BOUGHT IT IN 2011. IT HAS BEEN REVIEWED BY THE DEALERSHIP AND WE WERE TOLD A RECENT RECALL WOULD FIX THE ISSUE. IT DID NOT AND THESE ISSUES HAVE CONTINUED. RECENTLY, THIS ISSUE HAPPENED AGAIN, FOLLOWED BY THE CHECK ENGINE LIGHT TURNING ON, FOLLOWED BY (A FEW HOURS LATER) THE ENGINE GOING INTO "REDUCED ENGINE MODE" AND THE ENTIRE VEHICLE SHAKING UNCONTROLLABLY WITH THUMPING NOISES COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS STOPPED AND RESTARTED AND WITHIN A FEW MILES, THIS SAME ISSUE HAPPENED AGAIN, WHICH WAS VERY DIFFICULT TO HANDLE AND VERY UNSAFE FOR TRAVEL IN THE CITY. WE HAD TO GET A TOW TO THE DEALERSHIP AND THE SERVICE DEPARTMENT AT THE DEALERSHIP WE BOUGHT THIS FROM SAYS THE THROTTLE POSITIONS SENSOR IS DEFECTIVE AND NEEDS REPLACED AS WELL AS THERE IS A MISFIRE IN THE INJECTORS DUE TO CARBON BUILDUP IN THE FUEL LINE. NONE OF THESE REPAIRS ARE COVERED UNDER THE POWER TRAIN WARRANTY, AND THIS VEHICLE ONLY HAS 50,000 MILES ON IT CURRENTLY. UPON RESEARCH OF THESE PART, SYMPTOMS OF THIS PART GOING OUT ARE STALLED SHIFTING OR HARD SHIFTING, AS WELL AS ROUGH IDLING. PLEASE RESEARCH THIS CASE AS I FEEL THIS IS A MORE UNIVERSAL PROBLEM THAT HAS YET TO BE ADDRESSED PROPERLY. *TR

Dec 16, 2013

MY TRUCK EXPERIENCED IT'S FIRST PROBLEM IN AUGUST OF 2011. I HAD ONLY HAD MY TRUCK FOR SIX MONTHS. THE TRUCK WAS ENTERING ONTO THE EXPRESSWAY AND AS I WAS PRESSING THE GAS THE TRUCK BEGIN TO STALL. THE REDUCED ENGINE LIGHT CAME ON AND THE TRUCK DECELERATES AND CUT OFF. WE WERE BLESSED THAT WE WERE ABLE TO GET TO RIGHT SHOULDER OF THE ROAD. WE WAITED ABOUT TEN MINUTES, THE TRUCK FINALLY STARTED AND THE ENGINE LIGHT REMAINED ON. I CONTACTED THE DEALER AND TOOK THE TRUCK IN AS SOON AS I COULD GET AN APPOINTMENT. WAS TOLD THE TRUCK WAS FIXED AND SINCE I HAVE BEEN IN FIVE TIMES FOR THE SAME PROBLEM. THE FACT THAT THE TRUCK DECELERATES WHILE DRIVING ON THE EXPRESSWAY IS ENOUGH THAT I DON'T WANT TO DRIVE THE TRUCK. I HAVE BEEN USING OTHER PEOPLES CARS AND TRUCKS BECAUSE I DON'T WANT TO PUT MINE ON THE EXPRESSWAY OUT OF OWN. IT IS A DEATH TRAP WAITING TO HAPPEN AND ANYONE DRIVING A TERRAIN SHOULD BE MADE AWARE OF THE PROBLEM. THE SERVICE DEPARTMENT DID EVERYTHING POSSIBLE AND HAD TO CONTACT MANUFACTURER ABOUT THE PROBLEM AND THEY COULD NOT NARROW DOWN THE PROBLEM. THEY HAVE REPLACED SO MANY PARTS AT THIS POINT I HAVE LOST TRACK OF THINGS THAT HAVE BEEN REPLACED. THIS TRUCK IS NOT SAFE AND THE PROBLEM IS NOT BEEN RESOLVED. THE CAR STILL IDLES AND SHAKES AND NO ONE PLANS TO FIND OUT WHY AS LONG AS THE ENGINE LIGHT IS NOT ON. NO ONE WANTS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND IT IS REALLY DISAPPOINTING THAT THE MANUFACTURER WOULD RATHER NOT DEAL WITH THIS PROBLEM AND WAIT FOR A FATALITY TO OCCUR BEFORE LOOKING INTO. YOU WOULD THINK THEY WOULD LEARN FROM TOYOTA AND TAKE CUSTOMERS LIVES SERIOUSLY. WOULD THEY PUT THERE FAMILIES IN THIS TRUCK ? I JUST WANT THEM TO TAKE THE TRUCK BACK BECAUSE I DON'T WANT TO USE MY LIFE AS AN EXAMPLE FOR A DEFECTIVE TRUCK. *TR

Sep 27, 2012

LATCHES/LOCKS/LINKAGES

2 complaints

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THE LOCKS ON ALL FOUR DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED AND THE CONTACT WAS ADVISED TO BRING THE VEHICLE BACK WHEN THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

Jun 17, 2013

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DOOR LOCKS WERE TOO LOW IN THE DOOR PANEL TO REACH AND PULL UP IF THE AUTOMATIC MOTOR FAILED. THE CONTACT STATED THAT SHE NOTIFIED THE MANUFACTURER OF THE PROBLEM AND THEY ADVISED HER TO CALL NHTSA TO SEE IF THERE WERE ANY OTHER COMPLAINTS SIMILAR TO HERS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 17, 2012

STRUCTURE,SEATS

2 complaints

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 25 MPH AND ALMOST CRASHED INTO A PEDESTRIAN ON A BICYCLE. THE DRIVER WAS UNABLE TO SEE THE PEDESTRIAN UNTIL SHE WAS WITHIN AN EXTREMELY CLOSE PROXIMITY. THE CONTACT STATED THAT HE HAD PREVIOUSLY READ IN THE OWNER'S MANUAL THAT THE DRIVER SHOULD BE OVER 5'2 HOWEVER, THE DEALER ADVISED THAT THEY WERE NOT FAMILIAR WITH THE CONTACT'S FINDINGS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/07/12*LJ THE CONSUMER STATED HE READ IN THE OWNER'S MANUAL THAT A PERSON UNDER 5'2' SHOULD NOT DRIVE THE VEHICLE.

Jun 29, 2012

ON 11-21-10 MY FIVE YEAR OLD SON BUMPED HIS HEAD ON A HARD SURFACE THAT WAS NOT SAFELY DESIGNED OR PADDED PROPERLY. THIS HAPPENS WHEN THE BRAKES ARE APPLIED STRONGLY. NOTHING WAS DONE BY GM TO CORRECT THIS ISSUE. *TR

Dec 20, 2010

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

2 complaints

I HAVE A 2.5 MONTH OLD 2011 GMC TERRAIN. AT 4984 MILES IT IS IN THE SHOP FOR STALLING, FOR A HORRIBLE RATTLE UPON START UP, AND FOR IT JERKING BETWEEN FIRST AND SECOND GEAR. WHEN I TOOK IT IN THIS MORNING IT HAD STALLED SIX TIMES WITHIN THE PAST 2 DAYS. IT STALLS AFTER START-UP IN FORWARD AND REVERSE AND IT STALLED THREE TIMES WHILE IN IDLE IN A FAST FOOD DRIVE-THRU. THERE IS ALSO THE RATTLING WHICH HAPPENS ON COLD AND WARM STARTS, WHETHER THE A/C OR ECO MODE ARE ON. IT SOUNDS LIKE METAL RATTLING AND LIKE IT IS HARMING THE ENGINE. THE LEAST OF MY WORRIES, IS THE FACT THAT BETWEEN 25-35 MILES AN HOUR THE TRANSMISSION SHIFTS VERY HARD AND KICKS MYSELF AND PASSENGERS FORWARD. APPARENTLY THERE IS A TECH BULLETIN THAT HAS BEEN OUT FOR THE RATTLE FOR SEVERAL MONTHS. WHY NOT FIX THEM BEFORE THEY SELL THEM? ALSO, THERE IS A RECALL #11195 FOR "ROUGH IDLE, POOR DRIVEABILITY" THAT DOESN'T SHOW UP ON THE NHTSA SITE OR ANYWHERE ELSE BUT THE GMC DEALER'S COMPUTER. ADDITIONALLY, DESPITE THE CLAIMS, I HAVE NEVER GOTTEN BETTER THAN 21 MPG WHILE DRIVING THIS CAR INCLUDING AN ALL HIGHWAY TRIP FROM MICHIGAN TO INDIANA. I THINK IT IS FALSE ADVERTISING AND THE FUEL ECONOMY IN ECO OR NOT IS NOT WHAT THEY CLAIM WHEN THE Y SOLD THE VEHICLE TO ME. *TR

Aug 23, 2011

3 PROBLEMS WITH MY 2011 GMC TERRAIN AWD, 2.4 LITER 1. POOR GAS MILEAGE - AVERAGING 18.8 MILES FOR A VEHICLE RATED 20 CITY, 29 HWY. I DRIVE 42 MILES DAILY, 4 CITY, 38 HWY. DEALER CHECKED, NO CODES AND STATES "OPERATING AS PER DEIGNED INTENT" 2. JERKY TRANSMISSION SHIFTS AND SEVERE HESITATION ON STARTUP AND SLOW SPEEDS IN ECO MODE. DEALER CHECKED, NO CODES AND STATES "OPERATING AS PER DEIGNED INTENT" 3. ENGINE "KNOCK" ON STARTUP THAT LAST FROM 3 TO 10 SECONDS, NORMALLY ON "COLD" STARTUP. DEALER CHECKED AND COULD NOT DUPLICATE COMPLAINT, CHECKED CAM PHASER SCREENS PER SERVICE BULLETIN AND STATES NO DEBRIS IS PRESENT. DEALER STATES NO CODES ARE PRESENT AND NOTHING THEY CAN DO. OIL AND OIL FILTER WERE CHANGED AT MY REQUEST. ENGINE KNOCK AND POOR GAS MILEAGE STILL EXIST, TRANSMISSION ISSUE SEEMS TO HAVE CHANGED TO NORMAL AND SLIGHTLY HARD SHIFTING NOW AFTER DEALER VISIT. *TR

Jul 03, 2011

SUSPENSION,POWER TRAIN

1 complaint

Transmission and control arms

Sep 07, 2023

FUEL SYSTEM, GASOLINE,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the high-pressure fuel pump and camshaft sensor needed to be replaced. The mechanic replaced the camshaft sensor; however, the high-pressure fuel pump was not replaced, and the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

Jun 07, 2022

STEERING,POWER TRAIN,ENGINE

1 complaint

The 2.4l ecotec motor has had so many complaints not only for gmc terrain but also the Chevy equinox. The motor just stops and lose everything while driving! I was in traffic and it stop almost causing an accountant God I wasn't hurt! Now I have this car with a blown motor because it's a no tolerance motor. We spend so much money on these vehicles and spend so much to keep them safe for driving on the road and yet when it comes to the company cutting corners to save money they don't get faulted for putting faulty equipment in these vehicles. I have a 2011 terrain and I bought it in 2019 for 9000 and drove it a month before the motor blew it has less then 100000 miles on it and for me to get a new motor it's another 5000. I just don't understand why if the equipment is faulty and so many complaints have been posted about the same issue why it's not being recalled or why we can't get the company to give us new motors or a new car! We are expected to pay insurance registration inspections test every year and pay for the normal wear on the vehicles to make sure they are safe but they can't recall faulty parts! I foster children and can't afford to make expensive purchases that weren't caused by neglect on my part

Mar 17, 2022

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

The failure point was the seal on the sunroof and the sunroof itself. A correct failure mode would be for it to leak into the cabin thus being immediately visable. Instead, an internal seal apparently failed allowing the intruding water to flow unobserved into the bulkhead region between the car body and the internal liner of the vehicle. As a consequence it flowed down a side post exiting into the dashboard and control panel. The dashboard shorted out elliminating the turn signal indicator (and possibly the turn signal itself). The radio and amplifier and the general alarm system went to maximum volume. Fortunately, it did not short out the airbag, thus it did not deploy while I was on the freeway, maybe next time. The salient point is that water was allowed to intrude through the sunroof and able to proceed unobserved to the back of the dashboard. The inside of the car was removed and replaced as was the major components behind the dashboard. The airbags were not replaced.

Nov 23, 2021

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING BACK HOME FROM THE STORE FRIDAY NIGHT AND MY WHEELS START SQUEAKING AND INCREASINGLY BECAME HARD TO THEN THE WHEEL WHENEVER I TURNED. WHEN I GOT HOME TRIED TO PARK THE WHEELS LOCKED UP AND I COULDN'T TURN THE WHEELS ANYMORE. DIVER THE CAR AGAIN MONDAY IT WAS FINE UNTIL I WAS MY WAY HOME AGAIN THE WHEELS LOCKED UP, CAR WOULDN'T ACCELERATE PART 2ND GEAR, THEN I WASN'T ABLE TO REVERSE AND MY ENGINEER LIGHT CAME ON. I JUST BOUGHT THE CAR 5 MONTHS AGO FROM A DEALERSHIP. NO I DON'T HAVE A WARRANTY AND THERE IS 86927 MILES ON IT. NO ACCIDENTS WHATSOEVER. I RECENTLY FOUND OUT THAT THIS VEHICLE IS KNOWN TO HAVE TRANSMISSION FAILURE.

Sep 30, 2020

SUSPENSION,UNKNOWN OR OTHER

1 complaint

I WAS HAVING THE STRUTS AND SHOCKS LOOKED AT IN MY CAR. WHILE THE WORKER FINISHED THE JOB, HE PUT THE CAR DOWN AND TOOK IT FOR A TEST DRIVE TO MAKE SURE IT WAS GOOD TO GO. ONE THAT TEST DRIVE, HE SAID SOMETHING DID NOT SEEM CORRECT. AFTER HE GOT IT BACK TO THE SHOP AND BACK ON THE RACK, THE FRAME WAS CRACKED AND RUSTED THROUGH. THIS WAS NOT THE CASE WHEN MY CAR WAS PREVIOUSLY WORKED ON BY GETTING A NEW BALL JOINT BACK IN THE FALL OF 2019. *TR

May 23, 2020

STEERING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

MY TERRAIN HAS USED SO MUCH OIL SINCE IT WAS PURCHASED AND WE KEEP THE OIL CHANGED EVERY TIME IT'S NEEDED NOW THE TIMING CHAIN IS MESSING UP AND IS GOING TO BE EXPENSIVE TO FIX I HAVE READ ONLINE WHERE THE 2011S HAVE THE SAME ISSUE, THE REPAIRS ARE TOO EXPENSIVE MY FIANC GOT LAID OFF DUE TO COVID-19 I'M THE ONLY ONE WORKING I NEED HELP AND DON'T KNOW WHERE TO TURN TO, THE TRUCK STOPED GOING IN THE MIDDLE OF ME TURNING INTO A GAS STATION I WAS ALMOST REAR ENDED.

Apr 24, 2020

SERVICE BRAKES,ENGINE

1 complaint

TL* THE CONTACT OWNS 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE THERE WAS A KNOCKING AND CLICKING SOUND COMING FROM THE ENGINE. THE CONTACT COASTED INTO A PARKING LOT AND ADDED TWO QUARTS OF OIL. FIFTEEN TO TWENTY MINUTES LATER, THE FAILURE RECURRED WITH THE NOISE LOUDER. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE, LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. ADDITIONALLY, WHILE MAKING A RIGHT TURN GOING DOWNHILL, THE VEHICLE LOST MOTIVE POWER. THE BRAKE WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO STOCKTON GMC DEALER, (ADDRESS UNKNOWN, (814) 238-4905) AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE VIN WAS NOT AVAILABLE.

Jan 14, 2020

SUSPENSION,POWER TRAIN,ENGINE

1 complaint

ENGINE PROBLEM

Oct 01, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

TRANSMISSION FAILURE WITH NO WARNING, TORQUE CONVERTER REPLACEMENT $3,500 AROUND 120K MILES. CHECK ENGINE LIGHT UNABLE TO BE DIAGNOSED OR REPAIRED SUCCESFULLY SINCE 100K MILES. CODE P0420 WITH NO CATALYTIC CONVERTER ISSUES. EVERY O2 SENSOR REPLACED, CODE WILL NOT CLEAR. STALLS WITHOUT ANY WARNING, LOW RPM, ROUGH IDLES, ENGINE JUST SHUTS DOWN. NO DASH INDICATOR LIGHTS ILLUMINATE WHEN FAILURE OCCURS. RESTARTS. OIL MUST BE CHANGED EARLY AS IT SEEMS TO CONSUME TOO MUCH. UNDIAGNOSABLE. HAVE BEEN TOLD BY EVERY MECHANIC IT COULD BE COMPUTER RELATED, TIMING CHAIN RELATED, REGARDLESS THIS 4CYL GMC HAS TOO MANY COMPLAINTS FOR YHEAE ISSUES NOT TO HAVE A RECALL. IT IS INCREDIBLY DANGEROUS WHEN RANDOM ENGINE FAILURE OCCURS AND I HAVE HAD MORE CLOSE CALLS FEARING FOR MY LIFE IN THIS VEHICLE THAN I CAN RECALL AT THIS POINT. I HAVE SPENT ALMOST THE VALUE OF THIS VEHICLE IN MAJOR REPAIRS IN THE YEAR I HAVE OWNED IT.

Jul 25, 2019

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE BEEN HAVING AN ISSUE WITH THE STABILITY TRACK/REDUCED ENGINE POWER COMING ON. I WILL BE DRIVING AND THEN THE REDUCED ENGINE POWER WITH AN EXCLAMATION MARK POPS UP, MY CAR SPEED DROPS AND THEN THE CAR CUTS OFF. THE CAR WOULD CRANK BACK UP AFTER SITTING FOR A WHILE. AFTER RESEARCHING THIS, I FOUND THAT SEVERAL OTHER GMC, CHEVY AND CADILLACS HAD THIS SAME ISSUE AND WERE GIVEN THE RUN AROUND BY GMC WHEN TRYING TO HAVE IT FIXED. THERE WAS A RECALL FOR THOSE VEHICLES BUT NOT THE TERRAIN. I HAVE HAD THE THROTTLE BODY CLEANED LIKE SUGGESTED AND THAT DID NOT SOLVE THE PROBLEM. THE PROBLEM OCCURS NO MATTER IF I AM ON THE HIGHWAY OR REGULAR STREETS. BEING A SINGLE PARENT OF 3 AND LEGAL GUARDIAN OF 1 GRANDCHILD, I DON'T HAVE MONEY TO KEEP TRYING TO REPAIR THIS ISSUE. I HAD MY TRANSMISSION LOOKED AT AND THAT WAS NOT THE ISSUE. HOW CAN I GET THEM TO CORRECT THE STABILITY TRACK/REDUCED ENGINE POWER ISSUE? I HAVE BEEN WITHOUT MY CAR FOR A WEEK NOW. THIS IS MAKING IT HARD TO GET BACK AND FORTH TO WORK. I AM ACTUALLY CALLING THE GMC HEADQUARTERS TO REPORT THIS ISSUE AND THEN THE BETTER BUSINESS BUREAU.

Jul 05, 2019

AIR BAGS,STRUCTURE,ENGINE

1 complaint

TL* THE CONTACT OWNED A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE OF THE VEHICLE. MOMENTS LATER FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE VEHICLE WAS ENGULFED IN FLAMES. THE DOORS WERE LOCKED AND WOULD NOT UNLOCK. THE REAR DRIVER SIDE DOOR WAS KICK OPEN AND THE FRONT PASSENGER DOOR PULLED OPENED WHICH ALLOWED THE OCCUPANTS TO EXIT. ALSO DURING THE INCIDENT THE SIDE AIR BAGS DID NOT PROPERLY DEFLATE AFTER DEPLOYMENT. THE DRIVER SUSTAINED NECK, BACK AND SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LUMBAR SPINE AND HIP AND THE REAR SEAT PASSENGER SUSTAINED A BRUISED STERNUM. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

May 14, 2019

Crash: 1

Fire: 1

Injuries: 3

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE MANUFACTURER SPECIAL COVERAGE ADJUSTMENT (PLUGGED PCV ORIFICE IN INTAKE MANIFOLD SB-10057977-8108, BULLETIN NO. 14882). BOB BROWN BUICK GMC (1405 SE ORALABOR RD, ANKENY, IA 50021, (515) 344-3574) DIAGNOSED THAT THE REAR MAIN SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE IT WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TT CONSUMER STATED DESIGN IS FLAWED AND NOT REPAIRED.*JB

Feb 04, 2019

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

CAR HAS BEEN A NIGHTMARE SINCE WE PURCHASED IT. CONSTANTLY BREAKING DOWN AND HAVING TO RESULT IN EXPENSIVE REPAIRS. 3 CATALYTIC CONVERTERS, ENGINE USED TO SHUT OFF DUE TO OVERHEATING. ENGINE REDUCE SIGN, STABILITRAK PROBLEMS. THIS HAS BEEN THE WORST CAR TO EVER BE CREATED IN THE HISTORY OF VEHICLES. I'D RATHER TAKE THE [XXX] BUS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 31, 2019

POWER TRAIN,AIR BAGS,ENGINE

1 complaint

AIRBAG LIGHT CAME ON AT 125K MILES. KNOWN PROBLEM ON THIS YEAR/MAKE/MODEL IS AIRBAG SENSOR ON PASSENGER SIDE. 90K MILES TIMING CHAIN REPLACED. 154K MILES TIMING CHAIN BROKE 3 QRTS OF OIL NEEDED EVERY 2K MILES 154K MILES TRANSMISSION LEAKING FLUID 100K MILES CATALYTIC CONVERTER NEEDED REPLACED 125K MILES DOWNSTREAM AIR SENSOR NEEDED REPLACED 150K MILES UPSTREAM AIR SENSOR NEEDED REPLACED SOLENOIDS NEED REPLACED EVERY 50K MILES

Jan 24, 2019

SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

EXHAUST FUMES ARE ENTERING THE VEHICLE THROUGH THE AIR VENTS, GETS WORSE WHEN IDLING. SEATBELT DOES NOT BUCKLE.

Feb 26, 2018

SUSPENSION,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE KEY WAS LOCKED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUMBLERS MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GEM CITY MOTORS (406-433-3120, 701 S CENTRAL AVE, SIDNEY, MT 59270) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

Jan 11, 2018

SEAT BELTS,UNKNOWN OR OTHER

1 complaint

THE BELT NEEDED TO FASTEN IN MY GRANDSONS CARSEAT IN THE MIDDLE OF THE BACK SEAT DID NOT HOLD WHILE MAKING A SHARP LEFT OR RIGHT TURN. THE SEAT SLID OVER SIDE WAYS. THERE IS NO UPPER STABLIZING DEVICE TO KEEP THE SEAT FROM TILTING TO THE RIGHT OR LEFT. I LIVE IN LADYLAKE AND SOMETIMES PEOPLE PULL OUT IN FRONT OF YOU AND WHILE THIS HAPPENED TO ME AND I HAD TO VEAR TO THE RIGHT MY GRANDSON SLID SIDEWAYS CARSEAT AND ALL, SCARED MY GRANDBABY.

Oct 18, 2017

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE I WAS DRIVING 35-45 MILES PER HOUR THE TRUCK TURNED OFF ON ITS OWN SO I PARKED TRUCK ON THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO TURN VEHICLE ON AGAIN, IT TURNED ON AGAIN AND I CONTINUED DRIVING 20-30 PER HOUR. THEN AFTER BEING STOPPED AT A RED LIGHT WHEN IT TURNED GREEN I STEPPED ON THE GAS AND THERE WAS A LOUD SOUND PLUS WE FELT LIKE IT HAD JUMPED.

Aug 07, 2017

VEHICLE SPEED CONTROL,ENGINE

1 complaint

THIS CAR STALLS FOR NO REASON WHILE DRIVING. I HAVE FIXED IT MULTIPLE TIMES BUT NO FIX WORKS. IT STALLED ON ME WHILE EXITING THE FREEWAY YESTERDAY, VERY SCARY SITUATION. I AM WORRIED I WILL BE IN A WRECK. I PRESS THE GAS AND THE CAR WILL NOT ACCELERATE. VERY DANGEROUS IN CERTAIN SITUATIONS. ESPECIALLY WHEN IT STALLS WHILE MAKING A TURN IN A INTERSECTION. ALMOST GOT T-BONED THE OTHER DAY WHEN IT STALLED WHILE A CAR WAS ONCOMING. SINCE GM IS NOT WILLING TO ACKNOWLEDGE THE PROBLEM AND HAVE NOT FIX IN PLACE I WILL BE GETTING RID OF THE CAR AT MY LOSS.

May 08, 2017

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

EXHAUST MANIFOLD CRACKED BETWEEN CYLINDERS 2 AND 3 UPSTREAM OXYGEN SENSOR FROM HOT EXHAUST GASES FROM THE LEAK PASSING ON THE WIRES AND HEATER ELEMENT WITHIN THE OXYGEN SENSOR AND EXHAUST MANIFOLD TOP HEAT SHIELD. CARBON MONOXIDE LEAKING THROUGH FLOOR BOARD

Feb 28, 2017

Injuries: 5

SEATS,ENGINE

1 complaint

CAR RATTLES ON START UP AND SEEMS TO BE NOISIER THAN IT SHOULD BE. DRIVERS SEAT HEATER UTILIZES HIGH HEAT NO MATTER WHAT SETTINGS IT IS ON. IF HEATER IS LEFT ON I GET A BURNING SMELL. POOR FUEL ECONOMY, AT BEST I GET 22 MPH. ENGINE RUNS ROUGH IN ECO MODE ESPECIALLY AT AN IDLE. I HAVE HAD AN OCCASIONAL ISSUE WITH HARD DOWNSHIFTS WHEN I DECELERATE THEN ACCELERATE. I DO MOSTLY CITY DRIVING. *TR

Dec 14, 2016

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE A 2011 GMC TERRAIN ABOUT 62390 MILES. WHEN I AM ACCELERATING THE CAR JERKS. I TOOK IT TO THE DEALER THEY STATE THEY COULD NOT FIND NOTHING WRONG. I JUST GOT THE FUEL PUMP REPLACED DUE TO A RECALL. AND NOW A LIGHT CAME ON THAT READ AC OFF DUE TO HIGH ENGINE TEMP BUT THE TEMPERATURE GAUGE SHOWED COLD AND IT NEVER WENT TO NORMAL AFTER BEING ON FOR 20 MINS AND TO THIS DAY IS GOES TO THE NOTCH RIGHT BEFORE NORMAL. ALSO WHEN THE FUEL IS LOW THE LIGHT DOES NOT COME ON. I CALLED THE DEALERSHIP AND THEY STATED THEY HAVE TO DUPLICATE THE PROBLEM TO FIX IT BUT I CANT BRING IT IN UNTIL 12/16/2016 BECAUSE THEY ARE BOOKED

Dec 12, 2016

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

THE CAR IS ONLY 5 YEARS OLD AND NOW THE COMPRESSOR AND CONDENSER ARE BROKEN AND NEED TO BE REPLACED. SEEM LIKE GM PRODUCTS AREN'T HOLDING UP VERY WELL. I HAD TO HAVE FREION ADDED LAST YEAR BECAUSE THE AC WOULDN'T WORK AND AGAIN THIS YEAR.

Jun 01, 2016

AIR BAGS,SEAT BELTS,SERVICE BRAKES

1 complaint

TAKATA RECALL? ON MARCH 12, MY WIFE AND I WERE IN A COLLISION WITH ANOTHER VEHICLE. WE WERE ON A CITY STREET IN TULSA, OKLAHOMA WHEN WE REARENDED ANOTHER VEHICLE. IT WAS A FAIRLY MINOR ACCIDENT AT LESS THAN 40 MPH, BUT MY WIFE SUSTAINED SEVERE INJURIES TO HER RIGHT EYE AND BOTH ARMS. SHE BROKE THE MAJOR BONE IN BOTH OF HER ARMS RIGHT ABOVE THE WRIST AREA, AND HER RIGHT EYE WAS LACERATED AND EXPLODED FROM THE SOCKET. SHE HAS BEEN THROUGH NUMEROUS SURGERIES FOR HER EYE AND ARMS. SHE IS CURRENTLY BLIND IN HER RIGHT EYE. HER SEATBELT DID NOT RESTAIN HER FROM COMING FORWARD, AND WE STILL DO NOT KNOW WHAT HIT HER IN THE EYE. ALL OF THE AIRBAGS IN THE CAR EXPLODED, AND WE BELIEVE THAT THIS MIGHT HAVE CAUSED HER EYE INJURY, BUT WE ARE UNSURE AS TO WHY HER SEATBELT WOULD HAVE NOT RESTRAINED HER FROM WHAT CAUSED THE INJURIES TO HER ARMS AND EYE.

May 10, 2016

Crash: 1

Injuries: 2

POWER TRAIN,SEATS,UNKNOWN OR OTHER

1 complaint

SINCE I FIRST PURCHASED THE CAR, IT HAS GIVEN NOTHING BUT ISSUES, THE AC WENT OUT WHILE STILL UNDER WARRANTY, IT WAS FIXED SO I THOUGHT, IT BROKE DOWN AGAIN AND BECAUSE I WAS UNABLE TO DESCRIBE WORD BY WORD, I WAS TOLD IT WOULD NOT BE COVERED SINCE IT WAS NOT THE SAME ISSUE AND I NO LONGER HAD THE WARRANTY. A MECHANIC TOLD ME THAT GMC INSTALLED REALLY CHEAP AC COMPRESORS/UNIT AND HE HAS HAD A LOT OF CUSTOMERS WITH SAME ISSUE. IT IS A SHAME THAT WE PAY SO MUCH MONEY IN THE PURCHASE OF A VEHICLE AND IN RETURN WE GET A PIECE OF JUNK. I NEED HELP.

Mar 28, 2016

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY TERRAIN SHUT OFF THE FIRST TIME DAYS AFTER OIL CHANGE WHILE PARKED IN A PARKING LOT AND RUNNING FOR 5 MINUTES. DAYS LATER WHILE TURNING LEFT AT BUSY INTERSECTION TO ENTER EXPRESSWAY IT STALLED AND I BARELY ROLLED TO SIDE OF ROAD AND WAS ALMOST REAR ENDED. THEN A FEW DAYS LATER WHILE AT A BUS STOP AND READY TO ACCELERATE IT STALLED AGAIN. I HAD TO RESTART. DEALERSHIP WOULD NOT TAKE ANY RESPONSIBILITY. HAD TO GET OVER $3000 IN WORK ON ENGINE.

Feb 27, 2016

TRACTION CONTROL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45-50 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY MODULAR CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,158. UPDATED 04/04/16*LJ

Jan 21, 2016

ELECTRICAL SYSTEM,TIRES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING AT LOW SPEEDS. THE TPMS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE ALTERNATOR AND STATED THAT THE BATTERY WAS LOW AND THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,790.

Jan 20, 2016

STEERING,UNKNOWN OR OTHER,ENGINE

1 complaint

CAR COMPLETELY SHUTS DOWN AND LOSES ALL POWER/ACTIVITY AFTER STARTING IT UP, PUTTING GEAR INTO DRIVE, AND TRYING TO ACCELERATE. WHEEL GETS STIFF AND CAR STOPS MOVING. THIS FIRST HAPPENED WITHIN A YEAR OF BUYING THE VEHICLE AND HAS HAPPENED A SECOND TIME MID OWNERSHIP. DURING THESE TIMES, THE CAR JUST WOULD NOT START FOR ABOUT 30 MINS TO AN HOUR. LATELY AND SEVERAL TIMES A WEEK NOW SINCE MID-OCTOBER, THE CAR WILL START BUT COMPLETELY SHUT DOWN TO THE POINT WHERE THE CAR IS SHUTTING DOWN AT RED LIGHTS, STOP SIGNS AND ANYWHERE I HAVE TO STOP. IT MAY TAKE 3-5 TIMES TO REPEAT THE PROCESS OF STARTING THE CAR AND PUTTING IT BACK INTO DRIVE BEFORE IT DRIVES WITHOUT SHUTTING DOWN AND ME MAKING TO MY DESTINATION.

Nov 09, 2015

STEERING,AIR BAGS,ENGINE

1 complaint

I HAD PURHASED A 2011 GMC TERRIAN AND HAVE GOTTEN THREE LETTERS SAYING DON'T BRING IN TO DEALER UNTIL THE PROBLEMS HAPPEN ONE SIDE -IMPACT CIRCUIT CAUSE-AIRBAG-READINESS LIGHT ILLUMINATE AND THE SERVICE AIR BAG MESSAGE TO DISPLAY. GMC EXTENED THE PROTECTION FOR 10 YEARS OR 120,000 MILES. THE SECOND THAT WAS SENT THE STEERING SAME PROTECTION AND THE THIRD LETTER FOR OIL CONSUMPTION WHICH IT IS DOING NOW. THIS NOT SAFE FOR MY WIFE AND ME OR THE ANY OTHER PASSENGERS. WHAT IS YOUR ADDVISMENTFOR ME.

Nov 02, 2015

AIR BAGS,SEAT BELTS

1 complaint

I WAS PULLING INTO A PARKING SPOT ON MONDAY NIGHT AND JUST BRUSHED THE CURB WITH THE FRONT PASSENGER TIRE. AFTER I CAME TO A STOP, THE SIDE AIRBAGS DEPLOYED. THE SERVICE STABILITRAK LIGHT COMES ON AND OFF AS WELL AS ALL OTHER DASH LIGHTS FLICKERING AS THE RADIO TURNED OFF AND THE POWER STEERING GOES OUT. *TR

Mar 20, 2015

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING THE VEHICLE STALLED FROM 35-40 MPH TO 5 MPH. A MESSAGE CAME ON THE SCREEN " ENGINE POWER REDUCED". HAD I BEEN ON HIGHWAY THAT WOULD BE ENDED IN ACCIDENT. CONTACTED GM AND EVERYONE I HAVE BEEN TALKING TO THEM SEEMS TO BE READING A SCRIPT TO ME. *TR

Feb 17, 2015

WHEELS

1 complaint

WE WERE TRAVELING NORTHBOUND ON US 84 IN OUR 2011 GMC TERRAIN SUV NEAR TESUQUE PUEBLO WHEN THE DRIVER'S SIDE FRONT ALLOY WHEEL DISINTEGRATED, SLAMMING OUR VEHICLE INTO THE CONCRETE BARRIER DIVIDING THE TRAFFIC. THE TIRE WAS FINE BUT THE WHEEL SPOKES WERE ALL BROKEN INTO PIECES. THE LOSE TIRE BOUNCED OVER THE BARRIER CROSSING TWO LANES OF ONCOMING TRAFFIC. NO ONE WAS INJURED, BUT IT COULD HAVE BEEN DISASTROUS FOR US AND OTHERS. THE TESUQUE TRIBAL POLICE ASKED US"TO DO SOMETHING" SO WE ARE ASKING YOUR AGENCY TO "DO SOMETHING" BEFORE SOMEONE IS SERIOUSLY INJURED IN THE FUTURE. THE TESUQUE TRIBAL POLICE STATION HAS THE REPORT (CASE [XXX]) AT ROUTE 42, BOX 360-T, SANTA FE, NM 87506 (TELEPHONE 505-988-9119; FAX 505-983-1883). PLEASE INVESTIGATE AND WARN ABOUT ALLOY WHEELS. A PIECE OF THE BROKEN WHEEL IS STAMPED "A751 GM,[XXX], THANK YOU FOR YOUR ATTENTION IN THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 31, 2015

Crash: 1

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

WHILE TRAVELING ON INTERSTATE 376 WEST OUT OF DOWN TOWN PITTSBURGH, PA DURING RUSH HOUR THE SERVICE STABILITRACK WARNING MESSAGE APPEARED AND THEN THE REDUCED ENGINE POWER WARNING CAME ON. AT THE TIME WE WERE TRAVELING ABOUT 45 MPH AND THE ENGINE WOULD NOT GO ANY FASTER THAN 20 MPH WHEN WE GOT THE MESSAGES, WE HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD.... WE TURNED OFF THE VEHICLE AND WAITED 10 MINUTES AND IT RESET ITSELF... IT HAPPENED 3 MORE TIMES ON MONDAY 12/22 AND THE LAST TIME I COULD BARELY TURN THE STEERING WHEEL.. IT TURNED OUT TO BE THE THROTTLE BODY NEEDING REPLACED. *TR

Dec 29, 2014

AIR BAGS,SEAT BELTS,STRUCTURE

1 complaint

I WAS ON THE INTERSTATE IN CINCINNATI, OHIO WHEN A DEER CROSSED OVER THE JERSEY WALL ONTO THE ROADWAY AS I WAS JUST BEGINNING TO EXIT. I HIT THE DEER AT A MINIMUM SPEED OF 45-50MPH. MY AIRBAG DID NOT DEPLOY. ALTHOUGH I WAS UNHARMED I AM CONCERNED ABOUT THE FAILURE OF THE AIRBAG TO DEPLOY GIVEN MY SPEED AND FRONT IMPACT. MY VEHICLE HAS ALSO RECENTLY HAD AN INTERMITTENT ISSUE WITH SUDDEN LOSS OF POWER THAT HAS BEEN ATTRIBUTED TO THE STABILITY CONTROL SYSTEM. GIVEN THE RECENT RASH OF INCIDENTS SURROUNDING GMC VEHICLES AND THE LACK OF RECALLS ON THE TERRAIN VEHICLE, I AM REPORTING THESE INCIDENTS AT THIS TIME AS I AM CONCERNED THAT THEY MAY BE INDICATIVE OF BROADER PROBLEM WITH THE TERRAIN MODEL OF VEHICLE. *TR

Jun 29, 2014

Crash: 1

SERVICE BRAKES, HYDRAULIC

1 complaint

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO BRAKE PADS WERE RUSTED IN THE SLIDES AND THEY WOULD NOT MOVE.*SMD

Jun 09, 2014

FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WELL IT APPEARS THAT THERE ARE SEVERAL COMPLAINTS ON HERE ABOUT THE 2011 TERRAIN STALLING. IT'S BEEN HAPPENING TO ME OFF AND ON THE PAST SEVERAL MONTHS. I WOULD BE IN TRAFFIC AND IT WOULD STALL, I WOULD BE AT A STOP LIGHT AND IT WOULD STALL, I WOULD GO TO BACK OUT OF MY DRIVEWAY AND IT WOULD STALL. I TOOK IT IN AND THEY CAN'T FIND ANYTHING WRONG. WELL LAST NIGHT IT FINALLY DIED. GREAT!! I HEARD NOISE WHEN I STARTED THE VEHICLE THAT SOUNDED LIKE PLASTIC WATER BOTTLES RUBBING TOGETHER. I HAD A BAG IN MY FRONT SEAT SO ASSUMED IT WAS NOTHING. IT BUCKED FORWARD AS I PUT IT INTO DRIVE AND STALLED. WELL...THE STALLING I'D BECOME ACCUSTOMED TO SO I RE-STARTED. IT SEEMED FINE UNTIL I WENT TO ACCELERATE ONTO THE MAIN ROAD...IT BUCKED, STARTED SHUTTERING, AND WOULDN'T GO ABOVE 5 MPH. I BARELY GOT IT INTO A PARKING LOT BEFORE IT DIED. I COUNTED NO LESS THAN 5 SIMILAR REPORTS ON HERE. I LIVE IN THE METRO DETROIT AREA...HAD THIS HAPPENED ON A HIGHWAY OR DURING RUSH HOUR, I COULD'VE BEEN KILLED. SOMEONE NEEDS TO DO SOMETHING BEFORE GMC HAS YET ANOTHER SCANDAL ON THEIR HANDS OR HOW MANY PEOPLE HAVE TO BE HURT, MAIMED, OR KILLED BEFORE NHTSA GETS INVOLVED?? *TR

Apr 09, 2014

STEERING,SUSPENSION,AIR BAGS,STRUCTURE

1 complaint

I WAS GOING TO A 930 AM DOCTOR APPT@THE CANCER CLINIC, WITH MY HUSBAND & FATHER AS PASSENGERS. I WAS IN THE LEFT TURN LANE NORTHBOUND ATTEMPTING TO TURN INTO THE HOSPITAL. IT WAS 910 AM. THERE WAS A LG. DELIVERY TRUCK OPPOSITE ME IN THE SOUTHBOUND LEFT TURN LANE. AS I PULLED IN THE SOUTHBOUND LANE,EASING FORWARD TO ENSURE CLEARANCE THE OTHER CAR BEHIND THE DELIVERY TRUCK PULLED OUT AND AROUND THE TRUCK AND SPED UP TO GO THROUGH THE INTERSECTION TO MAKE THE LIGHTTHAT WAS AMBER AT THIS POINT. MY FATHER SAID THAT HER HEAD WAS DOWN AND SHE DIDN'T LOOK UP UNTIL JUST BEFORE IMPACT. THERE WERE NO SKID MARKS & THE IMPACT WAS HIGH ON THE PASS. SIDE OF MY VEHICLE ROCKING US UP ONTO 2 WHEELS ON THE DRIVERS SIDE & THEN BACK DOWN ON ALL 4. MY VEHICLE WAS T-BONED ON THE FRONT PASSENGER SIDE. THE LADY CAME OUT FROM BEHIND THE DELIVERY TRUCK AT THE LAST SECOND, CHANGED LANES & PROCEEDED INTO THE INTERSECTION AT THE SAME TIME I WAS TRYING TO TURN LEFT. AT THIS POINT THE LIGHT WAS YELLOW. I HAVE, I DO BELIEVE 8 AIR BAGS, WITH 8 SENSORS IN THE TERRAIN'S. ALSO I HAVE A FULL SUBSCRIPTION TO ONSTAR WHICH ALSO HAS CRASH SENSORS IN MY CAR. **NOT ONE AIR BAG WENT OFF NOR DID ANY SENSORS**. ONSTAR DID NOT CALL ME AFTER THE CRASH TO TELL ME THAT THEY WOULD BE SENDING HELP, AMBULANCE, POLICE ETC. MY INJURIES WERE: CONTUSION TO LEFT SIDE OF HEAD ABOVE EAR. SCALP WOUND ABOVE RIGHT EAR, WITH PERMANENT INDENTATION TO RIGHT SIDE OF MY HEAD,2 SMALL CUTS RIGHT SIDE OF FOREHEAD. BLACK EYES. PAIN IN NECK & STIFFNESS. RIGHT EYE SOCKET @ EYE BROW SWOLLEN. HUSBAND: SEATBELT BRUISING, NECK PAIN/STIFFNESS. MY FATHER, NECK PAIN, STIFFNESS,SCRAPED SKIN ON INSTEP OF RIGHT FOOT. THIS FORMAL COMPLAINT IS WITH GENERAL MOTORS, GMC TERRAIN, & ONSTAR FOR NOT 1 AIRBAG HAVING NOT GONE OFF/DEPLOYED, NOR DID ONSTAR MAKE ANY EFFORT TO CONTACT ME. I CONTACTED BOTH GM & ONSTAR & THEY DID NOTHING TO COMPENSATE ME. *TR

Apr 06, 2014

Crash: 1

Injuries: 3

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS AND SEVERAL OTHER ISSUES WITH VEHICLE. *SMD THE CONSUMER STATED THE DISTRICT MANAGER OF GM REFUSED TO ALLOW THE DEALER TO CHECK THE ECM/ECU AND OTHER APPROPRIATE SYSTEMS, TO MAKE SURE ALL THE ENGINE SETTINGS WERE AS THEY SHOULD BE, SINCE HE EXPERIENCED SEVERAL STRANGE EVENTS, SUCH AS THE SHIFTER HANGING IN D SOMETIMES AS HE TRIED TO MOVE TO PARK, VERY LOW MPG FOR SEVERAL DAYS 24-25 MPG, WHEN HE USUALLY GOT 28-33 MPG. THE OIL PERCENT METER USED TO BE AT 95%. THE ENGINE WOULD REV TO 7K-8K RPM WHEN THE FIRST STARTED AND HELD 2-3 SECONDS. SOMETIMES THE ENGINE REVVED TO 1600-1800 RPM AND THE VEHICLE WOULD ALMOST STALL, AND SOMETIMES THE MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOON AFTER, THE FAN BELT BEGAN TO SQUEAL. THE SQUEALING BEGAN, WHEN THE VEHICLE WAS STARTED OR WHEN DRIVING AT VARIOUS SPEEDS WITH THE AC ON, AND GOING UP SOME SLOPPED HIGHWAYS, ROADS AND STREETS. THE DEALER REPLACED THE BELT. IN THE SUMMER OF 2011, WHEN THE VEHICLE WAS STARTED THE ENGINE WOULD MAKE A CHATTERING-TAPPING METAL-TO-METAL SOUND, AS IT THERE WERE NO OIL IN THE ENGINE. THE PROBLEM WOULD OCCUR WITH A COLD OR HOT ENGINE. THE PROBLEM STOPPED AFTER P0011 ERROR SOLENOID WAS REPLACED.

Jan 09, 2014

STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

1 complaint

I PURCHASED THIS TERRAIN AS THE 99 GMC PICKUP THAT I PURCHASED FROM SHEEHAN HAD 3 TOTAL BRAKE FAILURES AND A POWER STEERING COOLER FAIL ALL DUE TO CORROSION. I WAS AFRAID TO DRIVE THE 99 AFTER THE 3RD TOTAL BRAKE FAILURE. THIS IS WHEN I PURCHASED THIS VEHICLE IN NOVEMBER 2011. SINCE THEN DUE TO CORROSION THEY REPLACED ALL THE WHEELS ON THE VEHICLE AND THE OTHER DAY I STARTED SMELLING GASOLINE. I TOOK THE VEHICLE TO SHEEHAN. THEY FOUND A FUEL LINE UNDER THE VEHICLE LEAKING AS IT HAD RUSTED THROUGH. I ASKED THE SERVICE PERSON WHAT THEY DID TO CORRECT THIS PROBLEM. I WAS TOLD THEY REPLACE THE FUEL LINE WITH THE SAME TYPE THAT HAD JUST RUSTED THROUGH. I ASKED THEM WHY THEY DID NOT USE STAINLESS STEEL. I WAS TOLD THEY DO NOT DO THAT. I NOW DO NOT FEEL COMFORTABLE OF DRIVING THIS VEHICLE. THE VEHICLE HAS NOT EVEN BEEN PAID OFF YET AND ONLY HAS APPROXIMATELY 7000 MILES ON IT. I HAVE BEGUN SHOPPING FOR A NON-GENERAL MOTORS VEHICLE AS I DO NOT FEEL SAVE DRIVING THIS ONE. *TR

Jun 19, 2013

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

THE SELECT THE PARTS WONT LET ME ENTER THE DESCRIPTION. WHEN MY VEHICLE IS IN CRUISE CONTROL THE SWITCH CAN BE ACCIDENTALLY SLIGHTLY TOUCHED AND WILL SHUT OFF THE CRUISE CONTROL CAUSING THE VEHICLE TO IMMEDIATELY SLOW DOWN WITHOUT ANY WARNING TO THE VEHICLE BEHIND ME SINCE THE BRAKE LIGHTS DO NOT COME ON. I REALLY FEEL THAT THIS IS A SAFETY RELATED ISSUE. GMC HAS A NEW CRUISE CONTROL SWITCH FOR 2012 WHICH IS A PUSH ON AND PUSH OFF SWITCH WHICH ALLEVIATES THIS PROBLEM. I HAVE CONTACTED GMC AND THEY INFORMED THAT THERE IS NO PLAN TO RETROFIT THE 2011 TERRAIN WITH THE NEW 2012 SWITCH. PLEASE ADVISE! GMC KNOWS THAT THE TOGGLE SWITCH WAS FAULTY AND REPLACED IT WITH A PUSH ON PUSH OFF SWITCH. I JUST WANT MY VEHICLE TO BE SAFE. *TR

Sep 11, 2012

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE ENGINE OR FUEL SYSTEM SHOW A SEVERE MALFUNCTION. WHEN AT A STOP LIGHT, THE RPM'S DROP SO MUCH THAT IT SHUTS DOWN SOMETIMES, SOME OTHERS, IT BARELY STAYS ON. I CALLED THE DEALERSHIP AND TOLD ME THAT IT WAS NOT A WARRANTY COVERED REPAIR AND THAT I HAD TO PAY FOR THE DIAGNOSTIC PLUS WHATEVER WAS WRONG TO REPAIR (PARTS AND/OR LABOR). ALL OF THE SUDDEN, NOW THE "STABILITY TRAC" CHECK LIGHT GOES ON AN OFF WITHOUT APPARENT CAUSE. I FEEL LIKE I'M DRIVING A VEHICLE FROM THE 1950'S. IT'S A GREAT LOOKING COMFORTABLE SUV, BUT VERY DISAPPOINTED WITH PERFORMANCE AND FUEL CONSUMPTION. *TR

Apr 13, 2012

EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER WAS ATTEMPTING TO CHANGE A FLAT TIRE WHEN THE WEIGHT OF THE VEHICLE CRUSHED THE JACK THAT WAS HOLDING THE VEHICLE UP. THE CONTACT EXPRESSED CONCERN BECAUSE THE JACK THAT CAME WITH THE VEHICLE WAS NOT ADEQUATE FOR THE VEHICLE'S WEIGHT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.

Feb 02, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

WHILE THE CAR IS IDLING, AND MOVING AT CRAWLING SPEEDS IT STALLED OUT 3 TIMES, BOTH IN DRIVE, AND REVERSE. *TR

Oct 31, 2011

EQUIPMENT,UNKNOWN OR OTHER

1 complaint

I BOUGHT A 2011 BLACK SLT TERRAIN 4/11/11 AND HAS HAD PROBLEMS WITH THE NOISE IT MAKES ALONG WITH THE AMOUNT OF GAS IT TAKES AND USES WHICH DOES NOT ADD UP TO WHAT THEY ARE STATING WHEN PROMOTING THIS VEHICLE. IT ALSO IS VERY FRAGILE. YOU CAN NOT LEAN, FALL, OR CLOSE THE DOORS TO HARD OR IT WILL CAVE IN OR DENT. I REALLY EXPECTED THIS VEHICLE TO BE EXCELLENT IN AND OUT ONLY TO NOW WANT TO TRADE IT IN FOR A BUICK LACROSSE OR LACERN. MY TERRAIN HAS 5,100 MILES ON IT. I BELIEVED I WAS PURCHASING A TOP OF THE LINE VEHICLE WITH ALL THE BELLS AND WHISTLES AND ENDED UP PAYING FOR A LEMON WITH NO SEEDS INSIDE. *TT

Aug 05, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,SEATS

1 complaint

THIS VEHICLE BOGGS DOWN WHEN GIVING IT GAS AND WILL OFTEN CUT OFF AFTER STOPPING FOR NO REASON. THERE IS A NOISE WHEN YOU START THE VEHICLE (LIKE A CLICKING NOISE). THE VEHICLE DO NOT GET THE 32 MPG AS WHAT IS STATED, I GET ABOUT 20 MPG HIGHWAY. THE GAS NEEDLE DOES NOT WORK PROPERLY. I WILL FILL UP AND STILL SHOW 1/4 SHORT. THE LEATHER SEATS ARE BUCKLING AND DEALER SAYS ITS NORMAL BUT KNOW OTHERS WITH LEATHER SEATS & NOT HAPPENING TO THEM. RECENTLY TOOK IN FOR "SERVICE ENGINE" LIGHT AND MALFUNCTION LIGHT. THIS IS NEW CAR & NONE OF THESE ISSUES SHOULD BE HAPPENING THIS SOON. I FEEL LIKE IT'S A "LEMON" AND DEALER IS NO HELP AND THESE PROBLEMS WILL COMPOUND AS CAR GETS OLDER AND WARRANTY IS OVER I WILL BE OUT OF LUCK. UNHAPPY CUSTOMER.

Jul 31, 2011

2011 GMC Terrain Problems & Complaints

VIN Decoder

Complaints by Component

Frequently Asked Questions

How many problems does the 2011 GMC Terrain have?

What are the most common problems with 2011 GMC Terrain?

Where does this 2011 GMC Terrain problem data come from?

Other Years - GMC Terrain Problems

Other GMC Models

Similar Brands