74
Complaints Reported

Complaints by Component

STEERING
35 complaints
MDPS coupler failure similar to failure included in warranty extensions for Sonatas/Elantras. Since Azera is not part of the recall, I ended up paying for the repairs. Contacted HyundaiUSA and lodged a complaint (case number - 20194065). I was told that reimbursement will not be given. Hence bringing to your attention to get this resolved. Thanks! Bhuvaneswari
Aug 24, 2022
The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.
Dec 16, 2021
The steering malfunctioned. When we tried to turn the wheel the it would slip and the car would not respond or suddenly would. It was very scary because the car could not be steered properly. We took it to the dealer who said the Steering Coupler had failed and needed to be replaced. This component has been recalled and/or warranty extended to cover in other Hyundai models for the same reason but it has not yet been recalled in the Azera. We discussed this with Hyundai Customer Service who confirmed. It was repaired by Hyundai of South Brunswick NJ for $452.34. There is a Technical Service Bulletin describing the problem. This is a common, dangerous Azera failure and should be remedied as it has been for other models.
May 27, 2021
2012 HYUNDAI AZERA, VEHICLE HAS 64,000 MILES. HAS DEVELOPED A CLICKING/CLUNKING SOUND IN THE STEERING COLUMN WHEN TURNING THE STEERING LEFT, RIGHT, AND WHEN HITTING BUMPS. THE ISSUE CAN BE REPLICATED SITTING STILL OR WHEN DRIVING VIA A PROMINENT CLICKING/CLUNKING SOUND. STEERING HAS BECOME SLOPPY AND DANGEROUS. RESEARCH SHOWS IT IS A DEFECTIVE STEERING COUPLER THAT HYUNDAI IS AWARE OF, WHICH IS NOT COVERED UNDER WARRANTY. THIS ISSUE IS DOCUMENTED BY NUMEROUS COMPLAINTS, YET HYUNDAI HAS NOT PROVIDED A RECALL DESPITE IT BEING RECALLED FOR REPLACEMENT ON OTHER HYUNDAI MODELS USING THE SAME COUPLER.
Feb 20, 2021
CLICKING IN STEERING WHEEL MOVING LEFT AND RIGHT. AS IT PROGRESSED A CLUNKING/RATTLING NOISE WOULD OCCUR ON POT HOLES OR CRACKS IN PAVEMENT. NOISE OCCURS AT ANY POSTED SPEEDS
Nov 17, 2020
+ 30 more complaints for this component
SERVICE BRAKES, HYDRAULIC
8 complaints
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 25, 2024
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mar 06, 2024
The contact's husband owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jan 17, 2024
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Winn Hyundai of Santa Maria (800 W Main St., Santa Maria, CA 93458) but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jan 08, 2024
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Dec 18, 2023
+ 3 more complaints for this component
ENGINE
8 complaints
Mechanic found metal in engine oil. Stated that the engine appeared to be "deteriorating" as the metal was not a contaminant, but instead he determined it to be from the engine itself.
Dec 27, 2023
The contact owns a 2012 Hyundai Azera. The contact stated that while starting the vehicle, the vehicle made abnormal noises. The vehicle was taken to the dealer, where it was diagnosed with a lifter noise on cold startup. The vehicle was then taken to Dick's Hillsboro Hyundai (2871 SE Tualatin Valley Hwy, Hillsboro, OR 97123) however, the vehicle was not diagnosed nor repaired. Dick's Hillsboro Hyundai informed the contact that authorization from the manufacturer was needed before servicing the vehicle. The manufacturer was made aware of the failure and informed the contact that the noises coming from the vehicle were normal. The failure mileage was approximately 91,000.
Dec 08, 2022
The engine started knocking while I was driving. The car experienced sluggish performance afterwards, and hesitancy in acceleration. Hyundai has recalled other vehicles for engine knocking, but not the Azera.
Aug 04, 2022
The engine failed in this vehicle as I was driving down the road. It immediately started knocking violently without warning. I was left stranded with my 4 children and had to pay for towing. The problem still persists upon starting. The vehicle had been inspected numerous times prior to incident due to a ticking noise upon cranking and I was informed by dealer that this is normal. Upon incident there was no warning lights or inclination that this was going to happen. I have since been told by multiple mechanics that the crank rod is faulty in this 3.3L Hyundai engine and that in order to replace it you must buy a refurbished engine with an aftermarket part due to the faulty manufacturer part.
Dec 26, 2021
WHEN STARTING THE CAR YOU HEAR A LOUD CLATTERING NOISE. AND IT DOESN'T GO AWAY. I WAS TOLD I NEEDED A OIL CHANGE, OIL CHANGE WAS PERFORMED. THE NOISE WAS STILL HAPPENING TOOK IT BACK TO THE DEALER THEN WAS TOLD I NEEDED A TIMING TENSION BELT. WASTED MY MONEY BECAUSE THE ISSUE STILL WASN'T FIXED. AND NOW WHEN I START MY CAR IT A LOUDER NOISE COMING FROM MY ENGINE AND WHILING DRIVING MY CAR STALLS REALLY BACK AND WHILE DRIVING I CAN STILL HEAR THE NOISE.
Mar 03, 2020
+ 3 more complaints for this component
AIR BAGS
5 complaints
The contact owns a 2012 Hyundai Azera. The contact stated that the passenger’s side air bag warning light indicated that the air bag was off with a passenger seated in the passenger’s seat. The contact initially took the vehicle to an independent mechanic and was informed that the air bag sensor had failed and needed to be replaced. The contact called the dealer who informed her that there was no recall associated with the VIN. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.
Feb 28, 2023
I PURCHASED A 2012 HYUANDAI AZERA IN JULY 2012, THE CAR HAS ONLY 30,000 MILES THE VEHICLE HAS BEEN GARAGE KEPT AND WELL MAINTAINED. TWO WEEK AGO I NOTICED THE DASH WAS SPLITTING AROUND THE AREA WHERE THE AIR BAG IS LOCATED (PASSENGER SIDE). TOOK THE CAR TO ROUTE 60 HYUNDAI, SERVICE MANAGER SAD THEY WOULDN'T COVER UNDER EXTENDED WARRANTY, HOWEVER IT WOULD COST $2,600.00 TO REPAIR, THE PART IS $1,600.00 LABOR IS $1,000.00. I DON'T HAVE THAT KIND OF MONEY. THIS DEFECT WAS A PROBLEM IN THE 2008 MODEL OF AZERA, IT IS A DESIGN FLAW AND SHOULD BE COVERED. WHAT IF THIS AIRBAG DEPLOYS WHILE I'M DRIVING? THERE IS A REASON THIS AREA IS WEAK AND SPLITTING AROUND THE AIRBAG POOR DESIGN OR WORKMANSHIP.....
Nov 03, 2019
THE PASSENGER SIDE AIRBAG IS NOT DETECTING PASSENGERS SITTING ON THE PASSENGER SIDE OF CAR.
Mar 13, 2019
MY WIFE RAN OF THE HIGHWAY AT ABOUT 50MPH TRAVELED A SHORT DISTANCE IN THE DITCH AND STRUCK THE SIDE OF A DRIVEWAY WHERE IT JOINED THE ROAD, FLEW OVER THE DRIVEWAY LANDING ON THE OTHER SIDE CAUSING A COMPRESSION FRACTURE OF 2 VERTEBRAE AND ALTHOUGH THE AZERA WAS A TOTAL LOSS WITH THE FRONT SUSPENSION PUSHED BACK 8" AND THE ROOF BUCKLED, NONE OF THE AIRBAGS WERE INFLATED. I CAN HELP BUT THINK THAT HER INJURIES WOULD HAVE BEEN LESS IF THESE HAD WORKED. THE ACCIDENT TOOK PLACE AT HWYFF AND COUNTY ROAD 170 JOPLIN MO.
Nov 09, 2018
Crash: 1
Injuries: 1
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Feb 16, 2017
SERVICE BRAKES
4 complaints
Recall for my 2012 hyundai azera number 251 Anti-Brake System (ABS) module that could leak and cause an electrical short that could result in a fire. They want to change a fuse from 40 to 30 amp so when the problem occurs fuse will blow. They should fix the problem replace ABS module. What happens if fuse blows will the replace fuse or fix problem. This has cost me gas money and time. I went to dealership they said I had to make a appointment so now I have to go back for them to replace a fuse this is not right ABS should be fixed. Thank you
Sep 24, 2024
This recall on the anti-lock brake system was initiated 11 months ago. I brought the Azera into the dealer 2 months ago and they said they had to order parts. I called today and spoke to the parts department. He said he is restricted from ordering the correct part and has no idea when he will be able to order it. Why is Hyundai stalling with this recall?
Aug 19, 2024
WITH 5 WEEKS I HAD BOTH FRONT DISC BRAKE CALIBER UNITS FREEZE UP AND REQUIRE REPLACEMENT BECAUSE THEY FAILED TO WORK. WHEN IN MOTION THE VEHICLE FELT LIKE IT WAS BEING RETARDED, THE VEHICLE VIBRATED BADLY AND I THOUGHT I HAD A FLAT TIRE. THE VIBRATION OCCURRED AT BOTH LOW AND HIGHWAY SPEEDS AND OCCASIONALLY AFFECTED STEERING THE FRONT ROTORS NEEDED TO BE RESURFACED AND THE PADS WERE WARPED BY EXTREME HEAT FROM THE FRICTION OF THE CALIBERS BEING LOCKED. THE FIRST EPISODE WAS IN LATE MARCH 2017, THE MOST RECENT WAS 5/3/2017
May 06, 2017
I JUST READ WHERE HYUNDAI'S GENESIS MODEL HAS BRAKE ISSUES. I HAVE A 2012 AZERA THAT HAD BRAKE ISSUES LAST WINTER WHEN THE CAR IS COLD. THE BRAKES GRAB AS SOON I GET THE CAR GOING. FOR EXAMPLE, IF MY CAR IS PARKED OUTSIDE OVERNIGHT AND I PULL TO THE END OF THE DRIVEWAY TO LEAVE IN THE MORNING, THE BRAKES WILL SUDDENLY GRAB AS I DEPRESS THEM. THIS ONLY HAPPENS THE FIRST OR SECOND TIME I BRAKE AND AFTER THE CAR GETS GOING THE BRAKES WORK FINE. I'VE COMPLAINED TO MY HYUNDAI DEALERSHIP AND THEY SAY THERE'S NOTHING WRONG, IT'S PART OF THE VEHICLE'S STARTUP PROCESS WHICH IS CRAZY. THERE IS DEFINITELY SOMETHING WRONG WITH THE BRAKE SYSTEM. PLEASE LET ME KNOW IF YOU'VE HEARD ANY SIMILAR COMPLAINTS ON THIS VEHICLE. THANKS. *TR
Oct 21, 2013
UNKNOWN OR OTHER
2 complaints
Vehicle Recall issued. No remedy is being provided within a reasonable time.
Dec 27, 2023
Sunroof will open, but will not close. Navigation quit working after a few years.
Jun 14, 2023
STEERING,SUSPENSION
2 complaints
THE ALIGNMENT HAS BEEN BAD ON THIS CAR SINCE I BOUGHT THE CAR. MY TIRES WORE OUT AT 28000. THE OUTER EDGE OF THE TIRES ARE BOLD WHEN I FIRST TOOK IT IN THEY BLAMED THE ROADS. THE CAR HAS ALWAYS PULLED TO THE RIGHT. I HAVE TO KEEP PRESSURE ON THE STEERING WHEEL AT ALL TIME TO KEEP THE CAR GOING STRAIGHT. I TOOK THE CAR IN AFTER MY TIRES WORE OUT AND THEY CHARGED ME $99 FOR AN ALIGNMENT, WHICH I WAS HAPPY TO PAY IF THEY COULD FIX IT. WHEN I GOT THE CAR BACK, I HAD TO HOLD THE STEERING WHEEL OFF CENTER TO KEEP THE CAR STRAIGHT. I TOOK THE CAR BACK, THEY MADE A SMALL ADJUSTMENT BUT ARE NOW BLAMING THE ROAD AGAIN. THEN THEY SAID THERE WAS A SCRATCH ON MY WHEEL WHICH I RECENTLY GOT AND THEY BLAMED THE ALIGNMENT ISSUE ON THAT. THAT DOESN'T EXPLAIN THE ALIGNMENT ISSUE FOR THE FIRST 27000 MILES. I LIKE HYUNDAI. I HAVE A SANTA FE AND I USED TO OWN ANOTHER ONE BUT I HAVE A FEELING I AM GOING TO BE SELLING MY 2012 AZERA IN THE VERY NEAR FUTURE. *TR
Feb 22, 2014
2012 HYUNDAI AZERA. CONSUMER WRITES IN REGARDS TO THE VEHICLE PULLING TO THE RIGHT WHILE DRIVING. *TGW THE CONSUMER STATED THE VEHICLE WOULD ALSO PULL TO THE RIGHT, WHILE IN CRUISE CONTROL MODE. ALSO, THE STEERING WHEEL WAS NOT CENTERED, IT WAS TILTED TO THE LEFT, AS THERE WAS ALSO A SLIGHT PULL TO THE LEFT.
Dec 06, 2012
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Hyundai Azera. The contact stated while driving at approximately 35 MPH the vehicle was losing forward momentum. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The low oil warning was illuminated. The contact had to leave the vehicle at the side of the road. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact stated that before the failure, the vehicle was consuming oil at a rate requiring her to add one quart of oil weekly. The contact stated there was no evidence of a leak from the oil pan. The contact was also hearing an abnormal ticking noise coming from the engine compartment before the failure. The failure mileage was approximately 140,000.
Dec 27, 2024
POWER TRAIN,ENGINE
1 complaint
In 2023, Hyundai approved to pay for repairs of vehicles that suffer premature engine failures due to issues such as low oil, metal debris and/or fire in the engine. These issues were predominately found in the GDI engines in Kia and Hyundai vehicles. This suit failed to take into account the Hyundai Azera model and the 3.3 GDI engine. Same engine maker as the 2.2 and 2.4 models. My car stalled out in the middle of traffic with no warning lights for low oil or engine issues. The car was serviced previously with no coded issues noted accept excessive oil burning which was noted with all Hyundai models from the last decade. The GDI 3.3 has the most noted issues and is the most expensive to replace from the dealer. The engines are failing before the car is broken in the manufacture is making money on the replacement engines from customers who are still trying to pay the car off.
Sep 14, 2024
UNKNOWN OR OTHER,ENGINE
1 complaint
My engine failed after only 104k miles. I took my car in to get an oil change and it had rod knock which randomly started when I had oil already in the engine. This was just a random failure because it was completely find the day before and then the next day it started when I knew i was going to put more oil in in just in case and it failed.
Apr 23, 2024
AIR BAGS,SEATS
1 complaint
On January 19,2023 my air bag light and check engine light came on in my Azera 2012 I took my car to the Hyundai dealership center in Salisbury Maryland they said after doing the diagnostic my car was going to need seat cushion for airbag light and for the door latch and will cost me with having a warranty 3265.00 dollars . There is no recall on the car however the Hyundai Motor Company recalled my make and year as of May 22 2012 for occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult or a child or a child restraint seat since my car was manufactured in May 14 of 2012 it does not fit in that recall however, what if my car isn’t recalled they say it could be recalled later my concern is I would like it to be covered under that recall for my car as of May 22, 2012 I feel that my car was not built up in those airbags in the standard that should be since my car was manufactured seven days before the actual recall date I would like Hyundai motor company to take care of all expenses for the the safety, and the fixing of the seat cushion as well as the door latch I feel that there is a safety issue while driving with the light going on and off and the dashboard blinking specially without the passenger side door latch and seat not working right, it wont detect a problem, or possibly the airbag could come out , it has been confirmed by the dealership Pohanka Hyundai Of Salisbury , Maryland, that the components were inspected and they were no insurance or police. Just a code popped up in the car dash in the car dashboard computer. I would ask that you guys would look into this and see that the manufacture independently conducts a safety recall on this and pays all costs of the safety recall and please fix it I can be contacted at 757-894-8324. Again thank you .
Jan 25, 2023
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE COIL SPRING SUDDENLY FRACTURED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO HERTRICH HYUNDAI (120 S. DUPONT HWY, NEW CASTLE, DE) WHERE THE COIL SPRING WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS INVALID.
May 22, 2019
SEATS
1 complaint
THE DRIVER SEAT RECLINE ENGAGES WHILE DRIVING WITHOUT INPUT FROM DRIVER NOW STUCK IN FULL RECLINE POSITION AND MOVES SEAT IN REVERSE WITHOUT INPUT FROM DRIVER
Sep 22, 2018
STEERING,WHEELS
1 complaint
STEERING WHEEL HAS A POPPING SOUND EITHER SET PARK OR DRIVE., VEHICLE ALSO DRIFT TO THE RIGHT AND A VIBRATION IN HIGH WAY SPEEDS.
Sep 05, 2017
POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT SHIFTED THE VEHICLE INTO THE REVERSE POSITION AND IT JERKED INTO THE POSITION VIOLENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT SUSTAINED INJURIES TO HER NECK AND BACK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON FIVE OCCASIONS BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 6,000.
Jun 13, 2013
Injuries: 1
TIRES
1 complaint
TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA EQUIPPED WITH HANKOOK TIRES OPTIMA H426, SIZE P245-40R19. THE CONTACT STATED THAT FOUR TIRES FAILED ON TWO DIFFERENT OCCASIONS, THE FIRST FAILURE OCCURRED WHEN THE CONTACT CRASHED INTO A CURB WHILE DRIVING 20 MPH. THE SECOND FAILURE OCCURRED AS THE CONTACT TRAVELED OVER A POT HOLE WHILE DRIVING 20 MPH. BOTH THE FRONT AND REAR DRIVER SIDE TIRES BLEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE MILEAGE WAS NOT AVAILABLE. THE VEHICLE MILEAGE WAS APPROXIMATELY 50.
Nov 20, 2012
Crash: 1
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
AT THAT TIME THE ACCIDENT OCCURRED, MY WIFE TOOK MY DAUGHTER TO SCHOOL BY MY CAR. ACCORDING TO MY WIFE, WHEN SHE ALMOST PARKED THE CAR IN PARKING LOT OF SCHOOL, SUDDENLY THE CAR BEGAN TO BE ACCELERATED WITHOUT PUSHING ACCELERATE PEDAL. SHE PUSHED THE BRAKE PEDAL CONTINUOUSLY, BUT IT NEVER WORKED. CAR TURNED RIGHT WITH FULL SPEED, AND CRASHED INTO A TREE BEHIND THE CAR AND STOPPED. IN CRASH, RIGHT SIDE AIRBAG BURST OUT AND FRONT RIGHT SIDE OF MY CAR WAS FULLY BROKE UP. MY WIFE AND MY DAUGHTER WERE SO SHOCKED AND FRIGHTENED. FOR A WHILE THEY CAN'T DO ANYTHING AND MY WIFE WILL NOT BE ABLE TO DRIVE ANY MORE. *TR
Oct 05, 2012
Crash: 1
4.2/5.0
101 reviews

Frequently Asked Questions

How many problems does the 2012 HYUNDAI Azera have?

The 2012 HYUNDAI Azera currently has 74 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 HYUNDAI Azera?

The most common problems reported for the 2012 HYUNDAI Azera are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 HYUNDAI Azera problem data come from?

All problem and complaint data for the 2012 HYUNDAI Azera comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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