How many problems does the 2010 HYUNDAI Genesis Coupe have?

The 2010 HYUNDAI Genesis Coupe currently has 156 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 HYUNDAI Genesis Coupe?

The most common problems reported for the 2010 HYUNDAI Genesis Coupe are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 HYUNDAI Genesis Coupe problem data come from?

All problem and complaint data for the 2010 HYUNDAI Genesis Coupe comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 HYUNDAI Genesis Coupe Problems

SERVICE BRAKES

26 complaints

Brakes went completely out while driving, absolutely terrifying. Pedal went straight to the floor and wouldn't stop. I had to manually downshift until it was under 5 mph and then it would barely stop.

Apr 19, 2025

The brakes on my 2010 Genesis Coupe suddenly stopped working while on the freeway, luckily I was able to swerve into the carpool lane and avoid an accident. Upon taking it to Tuttle Click Hyundai I was told a master technician had to review it, which would cost $200 just to look at it. When the technician looked at the car, I was told it needed a new Brake Booster. Hyundai apparently no longer makes this part so the dealership had to locate an aftermarket replacement which costs about $1,100. I did note to the dealership that there was recalls on other 2010 Genesis cars for similar issues, but was told the recall was for the sedans, not the coupe and that they/Hyundai would not cover it. Upon installing the brake booster and bleeding the brakes, it was found that I also need a new ABS Module, which will cost up to $4,000 to find and install. Another user posted this same issue to the NHTSA in October 2022.

Jul 06, 2023

On September 22, 2022 while traveling at about 65 mph on state highway 57 in CA, I came upon a sudden group of cars hitting their brakes and had to slam on my brakes but my 2010 Genesis Coupe did not stop and I had to swerve into an entrance lane on my right to avoid a serious collision. Fortunately there were no cars entering the highway on that entrance. I was then able to drive a short distance home. On May 26, 2022 I had my car serviced including the brakes by Service Auto Care and my car gave me no brake problems until this incident. On September 23 I brought my Genesis Coupe to Service Auto and explained what happened. The brakes worked fine on the way to the shop. They tested the brakes and said that the ABS module was defective but it was just put under a 15 year extended warranty by Hyundai on May 19, 2022 and to take it to the closest dealer. The dealer, Russell Westbrook Hyundai of Anaheim told me only the sedan was covered. This dangerous defect could occur at any time and cause a severe accident. I hope this report is helpful to the NHTSA and the defective part is replaced without charge. The dealership charged me $205 for an estimate, then wanted $2200 to re-do the brakes and then approximately $4000 to replace the ABS module. I have documents to back up everything I have presented.

Oct 03, 2022

While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 28, 2021

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING 25 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

Sep 14, 2016

+ 21 more complaints for this component

POWER TRAIN

14 complaints

I FEEL LIKE THE TRANSITION ON THIS CAR IS A SAFETY HAZARD. IT LOCKS YOU OUT OF SECOND GEAR AT HIGH RPMS WHICH COULD BE DANGEROUS IN SOME SITUATIONS. ALSO FROM 5TH AND 6TH GEAR GRIND AND ARE HARD TO ACTUATE. A LOT OF PEOPLE ARE HAVING THIS PROBLEM.

Jul 31, 2018

I BOUGHT THE CAR USED WITH 32,500 MILES. FROM DAY 1 THERE WAS A GRIND GOING INTO 5TH GEAR. THIS WAS A KNOWN PROBLEM, BUT NO TSB OR RECALL WAS EVER SENT OUT ABOUT IT. JUST A TSB TO CHANGE THE FLUID . AT 82,000 MILES THE 5TH GEAR SYNCHRO BROKE. I HAD TO BUY A USED TRANSMISSION FROM THE JUNK YARD AND HAD IT INSTALLED FOR $820 TOTAL INCLUDING THE TRANSMISSION, LABOR AND FLUID. WHY WOULD THEY CLAIM THEY HAVE A 10 YEAR/100,000 MILE POWERTRAIN WARRANTY, WHEN IT ONLY COVERS THE FIRST OWNER. AND WHY WOULD THEY KNOW ABOUT THE 5TH GEAR GRIND AND NOT DO ANYTHING ABOUT IT.

Apr 27, 2017

6-SPEED MANUAL TRANSMISSION HARD TO GET INTO SOME GEARS. GRINDING NOISE IS HEARD ON UPSHIFT FROM 2ND TO 3RD AND DOWNSHIFT FROM 6TH TO 5TH. THIS IS THE SECOND TRANSMISSION THE DEALER INSTALLED. THE ORIGINAL ONE HAD SIMILAR ISSUES WHEN THE CAR WAS LESS THAN A YEAR OLD AND IT WAS REPLACED BY THE DEALER UNDER WARRANTY.

Aug 05, 2016

TRANSMISSION GRINDING/SYNCRO ISSUES, 2ND, 3RD, 5TH GEAR GRIND, GEAR LOCKOUT, GEAR REJECTION(INTERMITTENT DAILY OCCURRENCE WITH NO PATTERN), CAN CAUSING LOOS OF CONTROL OF THE VEHICLE, INABILITY TO SAFELY ACCELERATE ETC. TECH DROVE THE CAR FOR 10MILES AND COULDN'T REPLICATE, WOULD NOT PERFORM ANY MORE TESTS. COMMON ISSUE ON CARS MADE AFTER 2009 UP UNTIL 2013, MANUFACTURING DEFECT. SEE INCLUDED FORUM LINK AN YOUTUBE VIDEO DESCRIBING THE ISSUE. HTTP://WWW.GENCOUPE.COM/DRIVETRAIN/23124-OFFICIAL-THREAD-MANUAL-TRANSMISSION-ISSUES.HTML HTTPS://WWW.YOUTUBE.COM/WATCH?V=LPTUMDRRKPG

Aug 03, 2016

WHILE DRIVING ON HIGHWAY I-10 W WAS DRIVING AT 65 MPH, HAD TO BRAKE TO SLOW DOWN TO ABOUT 10 MPH BEHIND TRAFFIC THAT WAS SLOWING DOWN AND CAME TO COMPLETE HALT WITH FOOT ON BRAKE. WHEN TRAFFIC CLEARED, ON RELEASING BRAKE AND TRYING TO ACCELERATE AGAIN THE CAR WOULD NOT ENGAGE IN ANY GEAR. BROUGHT THE CAR TO PARK POSITION AND TURNED OFF ENGINE AND TRIED TO RESTART THE CAR, THE CAR WOULD CONTINUE TO BE ON STARTER MODE EVEN THOUGH THE ENGINE HAD STARTED. AFTER SEVERAL TRIES THE CAR RESTARTED BUT THE GEAR WOULD NOT ENGAGE. MOVED THE SHIFT TO SHIFTRONIC MODE BUT THE CAR WOULD STILL NOT ENGAGE IN ANY GEAR. HAD TO CALL IN A TOW COMPANY AND WAIT IN THE CAR FOR OVER 30 MINUTES OF HARROWING EXPERIENCE IN AN UNSAFE SITUATION. CAR WAS TOWED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM. THIS IS THE 4 INSTANCE WHEN THE CAR HAS STALLED IN THE MIDDLE OF TRAFFIC IN A HIGHLY UNSAFE SITUATION. THE CAR DEALERS RESPONSE HAS BEEN UNSATISFACTORY. WONDER IF THEY HAVE CONTACTED THE MANUFACTURER ABOUT THIS HIGHLY UNSAFE FAILURE IN THE CAR. NUMBER OF PEOPLE ARE ON THE ROAD WITH RISK OF A SERIOUS ACCIDENT.

Jun 15, 2016

+ 9 more complaints for this component

AIR BAGS

10 complaints

The contact owns a 2010 Hyundai Genesis. The contact's wife stated that while driving approximately 35 MPH, the air bag warning light illuminated. The contact stated that he noticed that prior to the warning light being illuminated, a tear that had formed under the "SRS Air Bag" badge on the passenger’s side. The contact stated that the air bag warning light continually remained illuminated. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V722000 (Air Bags). The manufacturer had not been informed of the failure. The failure mileage was approximately 196,000.

Sep 27, 2022

The contact owns a 2010 Hyundai Genesis. The contact stated that after parking and exiting the vehicle, moments later after returning to the vehicle it was discovered that the driver’s and passenger’s side headrest restraint had deployed. The cause of the failure was not determined. The local dealer was notified of the failure and indicated that the headrest needed to be replaced but no further assistance was offered. The manufacturer was not yet contacted. The failure mileage was 125,000

Jun 24, 2022

DRIVER LOST CONTROL OF VEHICLE GOING AROUND CURVE, CAR TURNED OUT AND SLID OFF THE ROAD, MAKING CONTACT WITH A TREE (REAR OF THE VEHICLE HIT THE TREE)

May 16, 2019

Crash: 1

Injuries: 1

MY CAR WENT AIRBORNE WHEN I HIT A RAILROAD CROSSING WITH A STEEP DROP OFF, LANDED IN A DITCH AND FLIPPED SEVERAL TIMES END OVER END, LANDING UPSIDE DOWN. I WAS AIRLIFTED TO AN AREA HOSPITAL. ONLY 1 OF THE 6 AIRBAGS DEPLOYED. I LOST FEELING IN THE SIDE OF MY FACE WHERE MY HEAD BROKE THE DRIVER'S SIDE WINDOW AND ALMOST BLED OUT. I NOW HAVE SEIZURES AND WAS RECENTLY FIRED FROM MY JOB DUE TO HAVING 2 SEIZURES AT WORK. I HAVE ONLY WORKED PART TIME IN THE LAST 2 YEARS. IF THE AIR BAGS HAD DEPLOYED, I WOULD'VE WALKED AWAY UNINJURED. I WAS ALSO TRAPPED WHEN MY HAND WENT THROUGH THE TOP WINDOW. I WAS LEFT HANGING AND HAD TO HOLD MY FACE WITH MY FREE HAND TO STOP THE BLEEDING UNTIL HELP ARRIVED. IF TOP AIRBAGS WOULD'VE DEPLOYED, MY HAND WOULDN'T HAVE BEEN CAUGHT UNDER THE VEHICLE. I EXPECTED ALL 6 AIRBAGS TO WORK WHEN I BOUGHT THIS VEHICLE. THE IMPACT OF THE CRASH SHOULD'VE MADE ALL THESE AIRBAGS DEPLOY. THE VEHICLE WAS COMPLETELY TOTALED.

Jan 10, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNED A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING 55 MPH OVER A RAILROAD TRACK, THE VEHICLE DROVE OVER A DITCH, WENT AIRBORNE, AND LANDED ON THE OPPOSITE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE CRASHED INTO A CULVERT PIPE AND THE VEHICLE ROLLED 3-5 TIMES. ONLY THE FRONT DRIVER'S AIR BAG DEPLOYED. THE OVERHEAD AND SIDE AIR BAGS DID NOT DEPLOY IN THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS AND BROKEN BONES ON THE FACE AND BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD, BUT WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

Dec 04, 2017

Crash: 1

Injuries: 1

+ 5 more complaints for this component

UNKNOWN OR OTHER

10 complaints

BRAKE PEDAL SUDDENLY BECOMES SOFT. FRONT BRAKE PADS WERE REPLACED 10/15/19. PROBLEM CORRECTED FOR THREE MONTH. PEDAL SUDDENLY VERY SOFT WITHOUT WARNING. CAR WILL STOP BUT NOT AS EXPECTED. DANGEROUS IF NOT ANTICIPATED. DIAGNOSED AS HYDRAULIC CONTROL MODULE. ESTIMATED COST TO REPAIR $3800.

Jan 16, 2020

SPONGY BRAKE PEDAL GOES TO FLOOR AS IN RECALL 13V489000 WITH OTHER VEHICLES OF THIS MAKE AND TYPE, BUT NO RECALL ON THIS VEHICLE ALL OTHER REPAIRS STANDARD REPAIRS NOT CLEARING PROBLEM

Nov 27, 2019

TEMPORARY SPARE HAS A SPLIT IN THE TREAD AREA. NEVER USED. TOOK IT OUT TO CLEAN TRUNK AND NOTICED A FLAT SPOT ON THE TREAD AND THEN THE TEAR.

Apr 21, 2019

BRAKE PEDAL ONE 2 OCCASIONS WHILE APPLYING THE BRAKE WENT ALL THE WAY TO THE FLOOR WITH VERY DIMINISHED STOPPING POWER THE FIRST TIME WAS ON THE HIGHWAY A FEW MONTHS AGO AND THE SECOND TIME THIS HAPPENED WAS DECEMBER 31 2017 I DROVE THE CAR HOME AND DID NOT DRIVE IT TILL TUESDAY, JAN 2ND, 2018 WHEN IT DROVE IT SLOWLY TO THE DEALER ON THE WAY THERE THE PEDAL GOT FIRMER BUT STILL SPONGY NOT NORMAL THE DEALER CAN'T FIND THE PROBLEM AND WILL NOT HELP ME I'M AFRAID TO DRIVE THE CAR

Jan 03, 2018

WHEN APPLYING PRESSURE TO MY BRAKE PETAL, THE CAR DID NOT STOP. I ALMOST WAS INVOLVED IN A FEW REAR END COLLISONS. IT WAS VERY SCARY! DEALERSHIP CHECKED THE BRAKES AND NOTHING IS WRONG. I NEED TO DO A MASTER CYLINDER CHANGE. UNFORTUNATELY, MY CAR IS NO LONGER UNDER WARRANTY. CURRENTLY, IT HAS 53,000 MILES ONLY. NO RECALL FOR MY VEHICLE.

Jun 18, 2017

+ 5 more complaints for this component

VEHICLE SPEED CONTROL

9 complaints

While driving, throttle stuck wide open. It was like I was flooring the gas pedal. I managed to pull over and stop vehicle. I restarted and was able to drive home.

May 22, 2023

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE WENT INTO IDLE MODE. AFTER THE THIRD ATTEMPT OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED RAPIDLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ROUND ROCK AUTO GROUP (2301 N INTERSTATE 35, FRONTAGE RD #300, ROUND ROCK, TX, 78664 855 996-3127) WHERE THE PEDAL ASSEMBLY DASH ACCELERATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,031. *TR..*BF *DT*JB

Jan 11, 2019

MY 2010 HYUNDAI GENESIS WAS RECALLED FOR A DEFECTIVE FAULTY BREAK SWITCH IN 2014 AND THE REQUIRED SERVICE WAS PERFORMED 7/30/15. THE FOLLOWING DAY I ENGAGED THE CRUISE CONTROL AT 75 MPH BUT ALMOST REAR ENDED THE CAR IN FRONT OF ME BECAUSE THE INTEGRATED SPEED CONTROL DID NOT ACTIVATE. THE CRUISE CONTROL ALSO TURNED COMPLETELY OFF AT TIMES. I'VE RETURNED THE CAR TWICE TO REMEDY THE PROBLEM AND WAS TOLD THEY COULD NOT FIND A SOLUTION AND HAVE REQUESTED ASSISTANCE FROM HYUNDAI. I WAITED ALMOST 2 MONTHS WITH NO WORD FROM HYUNDAI AND FINALLY WENT TO THE DEALERSHIP ON 9/22/15 AND WAS TOLD THEY WERE STILL WAITING FOR INSTRUCTION FROM HYUNDAI AND THEY NOW HAVE A SECOND CAR WITH THE SAME PROBLEM. I FEEL THIS IS VERY DANGEROUS AND WANT TO POST THIS LISTING BECAUSE I BELIEVE LIFES ARE AT STAKE AND OWNERS OF THESE VEHICLES WILL MORE THAN LIKELY BE TICKETED FOR CAUSING ACCIDENTS AND, WORSE CASE SCENARIO, BE CHARGED WITH VEHICULAR MANSLAUGHTER.

Sep 25, 2015

ON 4/18/13 AT 2125 HOURS, UNIT 1 WAS TRAVELING EASTBOUND IN LANE TWO OF NORTHERN AVENUE APPROACHING NORTH 59TH AVENUE. UNIT 2 WAS IN LANE TWO OF EASTBOUND WEST NORTHERN AVENUE STOPPED FOR A RED LIGHT AT THE INTERSECTION WITH NORTH 59TH AVENUE. UNIT 2, A BUS, WAS PARKED IN BUS PULL OUT JUST EAST OF NORTH 59TH AVENUE ON WEST NORTHERN AVENUE WITH THE DRIVER OF THE BUS NOT IN DRIVER SEAT BUT STANDING IN BUS. ACCORDING TO DRIVER OF UNIT 1, WHILE UNIT 1 WAS SLOWING TO STOP BEHIND UNIT 2 THE ENGINE OF UNIT 1 BEGAN RACING AND DID NOT STOP EVEN AS THE DRIVER OF UNIT 1 PRESSED THE BRAKES. UNIT 1 STRUCK UNIT 2 IN THE REAR AT LEAST TWICE PUSHING UNIT 2 INTO INTERSECTION. UNIT 2 DRIVER STATED AFTER BEING HIT AT LEAST TWICE BY UNIT 1, UNIT 2 CROSSED INTERSECTION AND STOPPED IN FRONT OF THE BUS TO GET OUT OF THE WAY OF UNIT 1. UNIT 1 ALSO CROSSED THE INTERSECTION OF NORTH 59TH AVENUE AND UNIT 1 STRUCK REAR END OF UNIT 3. DRIVER SIDE PASSENGER OF UNIT 1 WAS TREATED BY GLENDALE FIRE LT157/B-SHIFT AND TRANSPORTED TO HOSPITAL BY SOUTHWEST AMBULANCE B-SHIFT ON INCIDENT NO. 13-121969 AND FOUND TO HAVE FRACTURED LEFT HUMERAL (ELBOW) BY DOCTOR F CONJURSI, MEDICAL RECORD 1173763. DRIVER OF UNIT 1 WAS ISSUED CITATION NO. 862591 FOR ARS 28-701.A AND ARS 28-3151.A.

Mar 10, 2014

Crash: 1

Injuries: 4

IT DOES NOT SHIFT PROPERLY CAUSING IT TO DECREASE OR INCREASE SPEED WITHOUT PRESSING THE GAS PEDAL. THE PROBLEM ALSO CAUSES THE VEHICLE TO EXCEED RECOMMENDED RPM LEVEL WHICH CAUSES THE VEHICLE TO GET STUCK IN ONE GEAR AND MAKES IT DIFFICULT TO STOP THE VEHICLE. THIS ISSUE HAS CAUSED INSTANCES WHERE I HAVE HAD TO SWERVE OFF THE ROAD TO AVOID COLLISION. *TR

May 08, 2013

+ 4 more complaints for this component

EXTERIOR LIGHTING

8 complaints

HEADLIGHTS FLASH WHEN SWITCHING FROM "AUTO" TO "ON" POSITION. OCCASIONALLY THE HEADLIGHTS IN THE "ON" POSITON WILL BLACKOUT FOR 2-5 SECONDS UNTIL HEADLIGHT STALK IS GIGGLED. THERE IS AN ELECTRICAL "NOISE" (LIKE A SHORT CIRCUIT SOUND...A "POP") WHEN SWITCHING FROM AUTO TO ON. THE TURN SIGNALS ALSO SEEM TO TRIGGER THE "SHORT CIRCUIT". ALL OF THESE CONDITIONS CAN OCCUR MOVING OR STANDING STILL.ON ANY TYPE OF ROADWAY.

Nov 11, 2018

HEADLIGHTS FLICKER ON AND OFF WHEN USING TURN SIGNALS. THEY WILL GO OFF FOR AS LONG AS TWO SECONDS AND THEN COME BACK ON. VERY UNSAFE WHEN DRIVING AT NIGHT. THIS WILL HAPPEN WHEN THE VEHICLE IS IN MOTION AND ALSO WHEN ON STOPPED POSITION WAITING TO MAKE TURN.

Aug 05, 2016

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED DURING NIGHT, WHEN USING THE TURNING SIGNALS THE HEAD LIGHTS TURNED OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF WHAT WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Jul 25, 2016

ON THE HEADLIGHTS THE UP AND DOWN ARROWS EMBOSSED INTO THE PLASTIC HOUSING ARE BACKWARDS. THIS HAS CAUSED ME NUMEROUS TRIES AT ADJUSTMENT AND HAS INTERNALLY PUT THE PROJECTOR ASSEMBLY OUT OF ALIGNMENT. THIS IS THE WAY THE CAR CAME FROM THE FACTORY. BOTH SIDES ARE REVERSED.

Jan 05, 2016

DRIVING AT NIGHT, USING TURN SIGNAL, HEADLIGHT GOES OFF. WHEN TURN IS COMPLETED.

Oct 15, 2015

+ 3 more complaints for this component

ENGINE

6 complaints

The 2.0T engine failed and the vehicle is currently at Hyundai service department waiting on my warranty company to do an inspection of the engine. My safety was at risk as the engine failed during normal operation of the vehicle on a busy city street near a blind curve which other vehicles travel at high rates of speed. Hyundai Service department has confirmed the engine has failed which it needs to be replaced/rebuilt. Hyundai Service department has inspected the vehicle. Waiting on inspection from warranty company. There were no warning lights or symptoms prior to the engine failure. Thankfully I was not operating the vehicle on the expressway as I normally do on my way home which could have put me in a much more dangerous scenario when the engine failed. When the engine failed it started to effect other components in the vehicle, as I started to completely lose the ability to maneuver the vehicle putting myself in a dangerous situation.

Jun 18, 2023

I HAVE COMPLAINED AT LEAST 2 OR 3 TIMES CONCERNING A SUDDEN ACCELERATION FROM THE STOP POSITION. THE ENGINE REVS UP AND THE CAR TAKES OFF WITHOUT MY DOING IT. I'VE REPORTED THIS IN 2014, AND 2016 - NOW I SEE THERE'S A RECALL FOR THE TRANSMISSION BUT MY CAR ISN'T ONE OF THEM? REALLY...

Mar 01, 2017

I WAS DRIVING MY VEHICLE TURNING ON TO A MAIN STREET FROM A HIGHWAY. WITHOUT WARNING THE CAR ENTERED LIMP MODE. I DID NOT HAVE ANY ENGINE RESPONSE AND THE CAR WOULD NOT DO MORE THAN ABOUT 10 MILES AN HOUR. I PULLED OFF THE ROAD AND RESTARTED THE CAR. I WAS ABLE TO GET THE CAR TO THE DEALERSHIP. DEALERSHIP SAYS CAR HAS CODES FOR FAULTY THROTTLE POSITION SENSOR AND IT NEED TO BE REPLACED. I HAVE SEEN OTHER PEOPLE WITH A SIMILAR ISSUE.

Sep 14, 2016

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. THE FAILURE RECURRED THREE DAYS LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR A SECOND TIME. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Apr 18, 2016

I WAS DRIVING ON ROUTE 81 TO HARRISBURG AND HEARD A LOUD NOISE AND MY ENGINE JUST SHUT OFF. I HAD TO COAST OVER TO THE SIDE OF THE ROAD TO A SAFE PLACE. I HAD TO GET MY CAR TOWED AND MY MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT THE CONNECTING ROD INSIDE THE ENGINE BROKE AND PUT A HOLE IN THE ENGINE AND THE OIL TANK. I HAD TO GET THE CAR TOWED AND WHILE IT WAS ON THE TOW TRUCK I SAW THE OIL JUST POURING OUT OF THE BOTTOM OF THE VEHICLE. THE TECHNICIAN TOLD ME THAT THIS IS VERY ODD FOR THIS TO BREAK. HE SAID IT IS MOST LIKELY A MANUFACTURERS DEFECT BECAUSE THIS DOES NOT JUST HAPPEN. OIL TANK WAS FULL WITH OIL AND THE CAR HAS BEEN WELL TAKEN CAR OF. ANY OTHER INCIDENTS LIKE THIS ONE?

May 12, 2015

+ 1 more complaint for this component

SERVICE BRAKES, HYDRAULIC

6 complaints

The contact owns a 2010 HYUNDAI GENESIS COUPE . The contact stated that while driving his vehicle, his brake system started to make noise and became unresponsive. The contact stated that he then drove his vehicle to the dealer to have his brakes changed. The contact stated that the dealer changed both brakes and, rotors , front and rear, however the failure still exist. The contact stated the dealer advised him of the recall on the same year, make , and model vehicle that was experiencing the same failure NHTSA campaign 13V489000 (SERVICE BRAKES,HYDRAULC). The contact stated that he was advised that the HECU needed to be replaced. The contact stated that he then contacted the manufacturer who advised him that his vehicle was not apart of the recall. The contact stated since then his vehicle remains with the dealer who adivised him to contact NHTSA. The mileage failure was 90,000.

Jan 03, 2022

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL EXCESSIVELY IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN HYUNDAI (1814 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE MASTER CYLINDER WAS NOT PART OF A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mar 07, 2018

BACKGROUND: AM ORIGINAL OWNER OF THIS 2010 HYUNDAI GENESIS THAT WAS PURCHASED JULY 31, 2010 AND THAT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. ISSUE: UNEXPECTEDLY, THE BRAKES BECAME "SQUISHY" (I.E. BRAKE PEDAL DEPRESSED A LONG DISTANCE BEFORE ENGAGING BRAKES). ADVISED BY HYUNDAI DEALER THAT IT IS A FAULTY HECU UNIT AND NEEDS TO BE REPLACED FOR $3,800. NOTE: THE BRAKE FLUID WAS REPLACED IN APRIL 2013 AND THE HECU UNIT WAS SUPPOSEDLY INSPECTED IN JANUARY 2014. I BELIEVE THESE WERE DONE IN RESPONSE TO PRIOR RECALLS. THAT SAID, UPON SOME FURTHER READING ON THE INTERNET, I AM UNDER THE IMPRESSION THAT WHEN THIS PROBLEM WAS PREVIOUSLY IDENTIFIED FOR RECALL, THE RECALL SHOULD HAVE RESULTED IN MY HECU UNIT BEING REPLACED, NOT JUST INSPECTED. I INTEND TO RAISE THIS ISSUE WITH THE HYUNDAI DEALER AND, HOPEFULLY, HYUNDAI WILL STAND BEHIND THE REPLACEMENT OF THE HECU UNIT WITHOUT CHARGING ME.

Aug 29, 2017

PARTIAL LOSS OF BRAKING - WHILE TRAVELING DOWN THE HIGHWAY AT 45 MPH THE VEHICLES IN FRONT OF ME ABRUPTLY SLOWED DOWN REQUIRING ME TO QUICKLY APPLY MY BRAKES. UPON APPLICATION OF MY BRAKES, I STARTED TO SLOW DOWN AND THEN THE BRAKE PEDAL SUDDENLY RELEASED, PROVIDING LIMITED BRAKING. I CONTINUED TO PUSH THE BRAKE PEDAL TOWARDS THE FLOOR AND THE VEHICLE CAME TO A STOP BUT IT REQUIRED A LONGER STOPPING DISTANCE THAN NORMAL.*BF UPDATED 9/28/18*JB

May 15, 2017

BREAKS FAILED. TAKING EXIT FROM HIGHWAY AND THE CAR WOULDN'T STOP AS THE BREAKS WOULD WORK. WAS VERY FORTUNATE TO HAVE FOUND GAP BETWEEN TWO LANES AND AVOIDED A MAJOR ACCIDENT. DEALER CONFIRMED THE BREAKS FAILED AND THERE HAVE BEEN NUMEROUS BREAK FAILURES REPORTED WITH GENESSIS. HAD RECENTLY GOT BREAKS CHECKED AND WAS TOLD 'EVERY THING IS FINE'. QUESTION IS WHY DIDN'T HYUNDAI DO A RECALL AND PROACTIVELY REPLACE MY BREAK SYSTEM? ONE WHOLE DAY OF SUSPENSE ABOUT HOW MUCH IT WILL COST ME... AND I WAS TOLD HYUNDAI WOULD COVER THE COST OF REPLACEMENT AS IT WAS A KNOWN PROBLEM. DEALER CALLED IT 'GOODWILL WARRANTY'.

Apr 04, 2017

+ 1 more complaint for this component

STEERING

5 complaints

WHILE DRIVING MY GENESIS 2010 SEDAN, THE BATTERY LIGHT ILLUMINATED, THEN THE POWER STEERING DID NOT RESPOND. I WAS ABOUT 1/2 MILES FROM MY HOUSE AND I HAD TO WRESTLE WITH MY STEERING WHEEL UNTIL I GOT HOME. THE SCARY PART WAS THAT I UNEXPECTEDLY LOST POWER STEERING DURING A TURN AT THE TRAFFIC LIGHT. LUCKILY, NO ON COMING TRAFFIC WAS NEAR AS I COMPLETED THE TURN ON THE OPPOSITE SLIDE OF THE STREET. I FORTUNATELY ARRIVE HOME, PARKED THE VEHICLE AND HAD IT TOWED TO THE MECHANICS. I LEARNED THAT THE ALTERNATOR WENT OUT AND SO DID THE BATTERY. LUCKLY, DURING THE TURN I DID NOT CRASH, BUT IT WAS VERY NERVOUS THE REST OF THE WAY.

Nov 18, 2019

VEHICLE STEERING WHEEL HAS CONTINUED TO MAKE A LOUD CLICKING/CLUNKING NOISE DURING TURNING, PRIMARILY COUNTER CLOCKWISE. DEALERSHIP HAS REPLACED CLOCKSPRING (1ST VISIT), LUBRICATED STEERING COMPONENTS(2ND VISIT) AND HAS NOW DENIED A "PROBLEM AT ALL" PER THEIR DISTRICT PARTS AND SERVICES MANAGER. NO ONE IS UNABLE TO COME TO A RESOLUTION AS TO WHY THIS NOISE IS OCCURRING, OR WHAT IT CAUSING IT TO OCCUR TO BE ABLE TO DETERMINE IF IT IS CREATING A DRIVING HAZARD ON THE ROAD OR NOT. THEY ARE ALSO UNABLE TO DEMONSTRATE TO ME THAT IT DOESN'T POSE A DRIVING HAZARD. DUE TO THE NOISES THE STEERING WHEEL MAKES, I AM UNEASY DRIVING THE VEHICLE IN FEAR OF LOSING COMPLETE STEERING ABILITY IN THE VEHICLE. DEALERSHIP, DISTRICT MANAGER, AND CONSUMER RELATIONS HAVE BEEN UNABLE TO ASSIST IN DETERMINING IF THIS IS A SAFETY HAZARD, OR POOR MANUFACTURING. *TR

Sep 05, 2011

TILT-TELESCOPE STEERING WHEEL STOPPED RAISING, CAUSING IT TO BOTH BLOCK VISIBILITY OF PART OF DASHBOARD AND LIMIT EGRESS FOR DRIVERS. WAS REPAIRED TWICE AND FAILED A TOTAL OF THREE TIMES. DEALER HAS REPLACED MODULE WHICH WAS REPUTED TO CORRECT PROBLEM, AND HAS CONFERRED WITH HYUNDAI, BUT IT RECURS IN THREE TO FOUR WEEKS. THERE WAS NO INCIDENT TO REPORT TO POLICE NOR WAS THERE DAMAGE.

Apr 21, 2011

TITL - TELESCOPIC STEERING WHEEL BECOMES LOCKED IN LOWEST HEIGHT SETTING TOTALLY BLOCKING ALL INSTRUMENTS ON THE DASHBOARD AND GREATLY RESTRICTING EXIT FROM THE CAR UNDER ALL TYPES OF CONDITIONS. ESPECIALLY A PROBLEM FOR THOSE WITH LIMITED MOBILITY CAUSED BY AGE, INJURIES, OPERATIONS, ETC. HYUNDAI HAS NO FIX ALTHOUGH THE CAR HAS BEEN RETURNED TO THEM 5 TIMES. APPLIES TO 2009, 2010, 2011 GENESIS SEDAN MODELS. *TR

Mar 05, 2011

CAR SEVERELY PULLS TO THE RIGHT, WAS LIKE THIS FROM THE DAY IT LEFT THE DEALERSHIP. I HAVE TAKEN IT BACK TO DEALERSHIP AND WAS TOLD THAT ALL ALIGNMENT SPECS ARE IN SOEC AND DO NOT KNOW WHAT TO DO. I HAVE TAKEN IT TO 2 OTHER ALIGNMENT SHOPS AND EVERYTHING IS IN SPEC BUT CAR STILL PULL SO HARD TO THE RIGHT, DOES NOT TRACK STRAIGHT. I HAVE TESTED ON ALL TYPES OF ROAD SURFACES AND NO CHANGE. I HAVE CHANGED TO NEW TIRES AND STILL TRACKS TO THE RIGHT, THERE ARE MANY MANY PEOPLE COMPLAINING ABOUT THE SAME THING ONLINE. *LN

Feb 18, 2011

SEATS

5 complaints

I WAS DRIVING IN A GROCERY STORE PARKING LOT AND WENT OVER A SPEED BUMP AT MAYBE 2 MILES AN HOUR AND BOTH MY FRONT HEADREST DISCHARGED.

Oct 04, 2019

I HAVE VISIT THE HYUNDAI DEALER FOR SEVERAL TIMES MY CAR IS ONLY 27500 MILES THE POWER SEAT WOULD NOT BACK UP, I ENTER THE CAR WITH EXTREME DIFFICULTY, I HAVE TO RECLINE THE SEAT TO SEAT IN THE CAR IN A VERY UNCOMFORTABLE POSITION, NOT TO MENTION MY RIGHT KNEE TOUCHING THE DASHBOARD, IS BEEN MORE THAN 5 TIMES, HOPING TO NEVER HAVE A SMALL ACCIDENT BECAUSE IF THE AIR BACK ACTIVATES IN THE INCIDENT I WON'T BE WRITING IT IN A FUTURE. PLEASE HELP! IT CAN HAPPEN ANY TIME WHEN ADJUSTING YOUR CAR SEAT, THE ONLY WAY ITO FIX THE PROBLEM IS VISITING THE DEALER FOR WARRANTY SERVICE. PLEASE HELP!

Nov 18, 2015

I WAS TURNING INTO THE DRIVEWAY OF A SHOPPING CENTER WHEN I WAS REAR-ENDED BY ANOTHER CAR. THE FORCE OF THE COLLISION CAUSED BOTH ACTIVE HEADRESTS TO LAUNCH. THE FORCE OF THE ACTIVE HEADREST HITTING THE BACK OF MY HEAD CAUSED A CONCUSSION AND FOR TWO DAYS A LOSS OF ALL MEMORIES GOING BACK APPROXIMATELY 4 YEARS. I WAS HOSPITALIZED AND STAYED ONE NIGHT. MOST OF MY MEMORIES HAVE RETURNED BUT I HAVE ABSOLUTELY NO MEMORY OF THE DAY OF THE ACCIDENT PRE, DURING, OR POST ACCIDENT. I AM HOME NOW BUT CANNOT DRIVE FOR AT LEAST TWO WEEKS AND I AM NOT ALLOWED TO TRAVEL ON BUSINESS BECAUSE OF CAUTION ABOUT THE ACCIDENT. THESE HEADRESTS ARE DANGEROUS. ANY MARGINAL PROTECTION THEY MIGHT PROVIDE IS NOT WORTH THE SUFFERING OF A CONCUSSION AND THE LOSS OF MEMORY. IT COULD HAVE BEEN WORSE. WHAT IF I HAD NOT BEEN ABLE TO RECOVER MY MEMORY OR WORSE YET, NOT ABLE TO CREATE NEW MEMORIES. FOR THE FIRST DAY I WAS IN THE HOSPITAL, I COULD NOT REMEMBER A SINGLE THING I WAS TOLD NO MATTER HOW MANY TIMES I WAS TOLD. I AM BEING TOLD BY HYUNDAI THAT THEY CANNOT REPLACE THE ACTIVE HEADRESTS WITH NORMAL HEADRESTS. THAT IS VERY FRIGHTENING. I DON'T WANT THOSE THINGS IN MY CAR. I LEARNED THROUGH EXPERIENCE HOW DANGEROUS THEY ARE. *TR

Jul 31, 2013

Crash: 1

Injuries: 1

DRIVER'S SEAT LIFT MOTOR FAILED WHILE DRIVING(THE SEAT WAS NOT BEING ADJUSTED AT THE TIME) CAUSING IT TO SUDDENLY DROP TO THE FLOOR. WHEN THE SEAT FELL, IT LANDED OFF OF THE TRACK AND WAS NOT SECURED-THE SEAT WAS EXTREMELY UNSTABLE, AND COULD BE EASILY MOVED FORWARD, SIDEWAYS, AND LIFTED BY HAND. BASICALLY THE DRIVER'S SEAT WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. THE PART IS ON ORDER AND WILL BE REPLACED UPON ARRIVAL AT THE HYUNDAI DEALERSHIP IN TAMPA, FL. COURTESY HYUNDAI HAS THE BROKEN PART. *TR

May 14, 2011

HYUNDAI GENESIS COUP REAR SEAT DOES NOT COMPLY WITH NHTSA CHILD SEAT ANCHORAGE, 49 CFR PARTS 571 AND 596 [DOCKET NO. 98-3390, NOTICE 2] RIN 2127-AG50 FEDERAL MOTOR VEHICLE SAFETY STANDARDS; CHILD RESTRAINT SYSTEMS; CHILD RESTRAINT ANCHORAGE SYSTEMS SEC VII E2: "THE PERMANENT MARK REQUIRED BY THIS FINAL RULE IS A SMALL 13 MM (' INCH) DIAMETER CIRCLE IN A COLOR THAT CONTRASTS WITH THE SEAT MATERIAL ". ON THIS HYUNDAI, THE ORANGE INTERIOR IS MATCHED WITH ORANGE BUTTONS. THIS IS EASILY VIEWED IN VEHICLE OR ON WEBSITES SUCH AS HTTP://WWW.AUTOMEDIA.COM/NEW_CARS/HYUNDAI_GENESIS%2520COUPE_2010_BASE_PHOTO. *TR

Jul 14, 2010

STRUCTURE

4 complaints

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE WHENEVER IT RAINED. THE CONTACT STATED THAT PUDDLES OF WATER FORMED ON THE FLOORS OF THE FRONT AND REAR PASSENGER'S SIDE SEATS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Aug 19, 2020

SUNROOF SPONTANEOUSLY SHATTERED ON THE HIGHWAY CAUSING PAINT DAMAGE AND CUTS ON MY HANDS. I WAS TRAVELING AT 65MPH GOING STRAIGHT.

Feb 10, 2019

Injuries: 1

THE HOOD NEVER FIT AS TIGHT AS IT SHOULD, FLOPPING A BIT OVER BUMPS BUT ONE DAY I POPPED IT OPEN AND THE WHOLE THING SLID FORWARD FROM THE PASSENGER SIDE. THE TWO BOLTS HOLDING TO THE BRACKET WERE NOT THERE. SINCE I COULD NOT FIND THEM ON THE GARAGE FLOOR, THEY MUST HAVE COME OFF IN TRAFFIC. DEALERSHIP REPLACED THE BOLTS BUT IT STILL DIDN'T FIX THE ALIGNMENT SO I HAD TO TAKE IT TO A BODY SHOP. PICS HERE: HTTP://WWW.RWDCOUPE.COM/GENERAL-DISCUSSION/2331-HOOD-PROBLEM-BOLTS-CAME-OFF-TRAFFIC.HTML. *TR

Jan 06, 2011

THE 2010 GENESIS COUPE HOOD IS MISALIGNED ON THE DRIVER SIDE. THE GAP IS ABOUT 1/4" WIDER ON THE DRIVER SIDE AS COMPARED TO THE PASSENGER SIDE. THIS ALLOWS MORE AIR TO ENTER THE HOOD COMPARTMENT. THE WIND BUFFETING EFFECT VIBRATES THE HOOD AND COULD CREATE AN UNSAFE SITUATION IF THE HOOD OPENS UP AT HIGH SPEED. *TR

Apr 11, 2010

ELECTRICAL SYSTEM

4 complaints

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND RESTARTED AFTER ONE ATTEMPT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Feb 05, 2018

THE NAVIGATIONAL/RADIO/ANTENNA SYSTEM COMPLETELY SHUTDOWN WITHOUT ANY POWER RANGING FROM 2HRS TO A FULL DAY. I ALSO HAVE RESEARCHED THAT OTHER 2010S OF THIS MAKE & MODEL HAS EXPERIENCED THE SAME ELECTRICAL ISSUE JUST AS WELL. *TR

Nov 02, 2014

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE BATTERY, THE KEY FOB, THE SMART KEY MODULE AND THE IGNITION LOCK MODULE HOWEVER, THE FAILURE REMEDY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 84,700.

Jul 09, 2014

2010 HYUNDAI GENESIS 3.8L V6 W/ PREMIUM NAVIGATION PACKAGE (TOUCHSCREEN): BLUETOOTH CONNECTS TO PHONE EVEN WHEN ACCESSORY POWER IS OFF. THE FOLLOWING WAS OBSERVED WITH OR WITHOUT THE SMART KEY: 1. EVERY TIME A DOOR IS OPENED, OR THE REMOTE IS USED TO LOCK THE DOOR, THE BLUETOOTH GETS CONNECTED; 2. ONCE INSIDE THE CAR, THE BLUETOOTH KEEPS CONNECTED WITHOUT STARTING ENGINE OR TURNING ACCESSORY POWER ON: 3. STEP OUT OF THE CAR, CLOSE THE DOOR, AND WAIT A MINUTE OR SO, THE BLUE TOOTH DISCONNECTS. CELL PHONE BECOMES USELESS IN THESE SITUATION UNLESS I: 1. TURN PHONE'S BLUETOOTH OFF; OR 2. START ENGINE OR TURN ACCESSORY POWER ON TO USE CAR'S SPEAKER AND MIC; OR 3. MOVE AWAY FROM THE CAR, 20' OR SO; OR 4. STEP OUTSIDE, CLOSE DOOR AND WAIT FOR A MINUTE BEFORE USING THE PHONE -- ALL APPEAR SAFETY HAZARD IN AN EMERGENCY. *TR

Jul 06, 2010

ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

THE VEHICLE BRAKE LIGHTS STOP WORKING. THE CAR WILL NOT START NORMALLY AND WILL NOT SHIFT NORMALLY. A FUSS WILL FAIL OVER AND OVER AGAIN. HYUNDAI DEALER IDENTIFIED THAT THE HECU IS FAULTY.

May 12, 2021

I BEGAN HAVING THIS ISSUE 10 DAYS AGO WITH MY 2010 GENESIS COUPE. THE CONCERN I HAD WAS NOT ONLY WAS THE INTERIOR FLICKERING BUT IT RESULTED IN MY RUNNING NIGHT BRAKE LIGHTS NOT WORKING. I TOOK THE CAR TO THE DEALER I'M AT 62K MILES JUST OUT OF WARRANTY. THEY RAN DIAGNOSTIC AND THOUGHT IT WAS A LOSE BRACING FOR THE WIRES. I PICKED IT UP AND THE ISSUE BEGAN AGAIN. I TOOK IT IN 4 DAYS AGO THEY THEN SAID IT WAS A FUSE SWITCH ISSUE AND REPLACED IT BUT THE ISSUE CONTINUED. THEY THEN SAID IT MAY BE A FUSE BOX ISSUE COUPLE OF HUNDRED $$ OR WORST CASE A MAIN ISSUE WITH TOTAL WIRING FROM INTERNAL FUSE BOX AND FUSE BOX IN THE ENGINE AREA WHICH COULD RUN $2K! BUT NO DEFINITE ANSWER TO WHAT WAS CAUSING THIS. THE HYUNDAI REPRESENTATIVE SAID THEY EVEN HAPPEN TO HAVE A SENIOR ELECTRIC ENGINEER ON LOCATION THAT DAY AND HE COULDN'T PINPOINT EXACTLY THE PROBLEM. *TR

Aug 24, 2014

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE STEERING SEIZED AND THE ENGINE RPMS INCREASED GREATLY. THE CONTACT ALSO MENTIONED THAT THE TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ECU FAILED AND THE ABS CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,758.

Oct 21, 2013

TIRES

3 complaints

TEMPORARY SPARE SPLIT TREAD, NEVER USED

Apr 26, 2019

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP5000M TIRES, SIZE: P235/50R18 97V. THE DOT NUMBER WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE AND THE DEALER NOTICED THAT ALL FOUR TIRES WERE ROTTED AND CRACKED. THE DEALER RECOMMENDED THAT THE TIRES BE REPLACED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE TIRES AND THAT HE NEEDED TO CONTACT THE MANUFACTURER OF THE TIRES FOR ASSISTANCE. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER, WHO REPLACED ALL FOUR TIRES AT A DISCOUNTED COST. THE TIRE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTY FOR THE TIRES. THE FAILURE MILEAGE ON THE VEHICLE AND TIRES WAS 13,000. THE CURRENT MILEAGE WAS 15,000.

Jul 19, 2012

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH GOODYEAR DUNLAP TIRES, SIZE 235/55/R18. WHILE HAVING THE TIRES INSPECTED, THE CONTACT WAS INFORMED THAT THE TIRES HAD BECOME BALD AND NEEDED TO BE REPLACED. THE TIRES WERE REPLACED AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 7,000.

Apr 11, 2012

PARKING BRAKE

2 complaints

The contact owns a 2010 Hyundai Genesis. The contact stated that the electronic braking system (EBS) warning light was illuminated. The contact stated that he attempted to activate the parking brake however, the parking brake failed to engage. The contact took the vehicle to the local dealer to be diagnosed and was informed that the Electronic Parking Brake (EPB) module needed to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was 23,763.

Jul 27, 2021

MY VEHICLE WAS PARKED IN A PARKING SPOT ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED AND THE STICK LEFT IN 1ST GEAR. MY VEHICLE THEN ROLLED <12 INCHES INTO THE VEHICLE PARKED IN FRONT OF IT. *TR

Apr 15, 2011

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.

Dec 10, 2020

THE 2010 HYUNDAI GENESIS COUPE HAS BEEN DEFECTIVE FOR A FEW MONTHS NOW. IT WILL ABRUPTLY SHIFT FROM 3RD TO 1ST AND FROM 5TH TO 3RD BY ITSELF. IT WILL ALSO NOT ACCELERATE WHEN YOU NEED IT TO. I WAS RECENTLY ALMOST INVOLVED IN ACCIDENT BECAUSE OF THE SHIFTING ISSUES. I HAVE CONTACTED HYUNDAI SEVERAL TIMES AND THEY REFUSE TO ASSIST ME. WHAT ARE THEY WAITING FOR, ME TO DIE IN ACCIDENT OR SOMETHING?? I WANT SOMETHING DONE VERY SOON OR I WILL GET LEGAL COUNSEL AND THEY CAN SPEAK WITH THEM. *TR

Jun 26, 2013

FUEL/PROPULSION SYSTEM

2 complaints

THIS CAR HAS BEEN A HEADACHE SINCE IT WENT OUT OF WARRANTY (IRONICALLY). FIRST IT WAS THE CAR WOULDN'T START DUE TO AN ELECTRICAL PROBLEM BETWEEN THE ALARM SYSTEM AND KEY FOB. THE STARTER WAS THE NEXT TO GO. MOST RECENTLY THE FUEL PUMP WENT LITERALLY WHILE I WAS DRIVING THE CAR. FORTUNATE I WAS ABLE TO MAKE MY WAY OFF THE ROAD AND AVOIDED COLLUSION AND POSSIBLE PHYSICAL INJURY. THERE WERE NO WARNINGS THAT THERE WERE ANY ISSUES WITH THE CAR, NO DASHBOARD WARNINGS, NO USUAL PERFORMANCE. THE CAR WAS FINE ONE SECOND AND COMPLETELY DEAD THE NEXT. AFTER INCURRING $300 IN TOWING CHARGES, FIRST TO MY LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE PROBLEM BECAUSE HIS COMPUTER COULDN'T READ THE HYUNDAI CODES, THEN TO THE HYUNDAI DEALERSHIP. HYUNDAI CLAIMS IT IS THE FUEL PUMP. I'LL REMAIN SKEPTICAL UNTIL THEY CONFIRM THE CAR IS FULLY FUNCTIONAL. I FIND IT IMPOSSIBLE TO COMPREHEND HOW A 6 YEAR OLD VEHICLE THAT IS IMPECCABLY MAINTAINED SHOULD HAVE THE DEGREE OF PROBLEMS I HAVE EXPERIENCED OVER THE PAST COUPLE OF YEARS. NEEDLESS TO SAY, I WILL NOT BE KEEPING THE CAR FOR LONG AND WILL NOT BE CONTINUING MY RELATIONSHIP WITH HYUNDAI. UNFORTUNATE SINCE I HAVE BEEN A HYUNDAI OWNER SINCE 2001.

Jul 27, 2016

HYUNDAI IS HAVING A REAL ISSUE WITH THEIR FUEL PUMPS. MY CAR IS CURRENTLY IN THE SHOP FOR ITS 3RD FUEL PUMP AT 120K MILES. THE SAFETY ISSUE IS HOW THE PUMP GOES OUT WITH NO INDICATION OF AN ISSUE FROM THE CAR AT ALL. THIS TIME I WAS PARKED AT A GAS STATION, HOWEVER THE 2ND INCIDENT IS MORE CONCERNING. THEN, I WAS TRAVELING ON THE HIGHWAY AT APPROX. 70-75 MPH. WITHOUT WARNING, THE ENGINE STOPPED AND OF COURSE SO ALL OF THE OTHER CONTROLS FROM THE ENGINE. BECAUSE I HAD A FULL LOSS OF POWER, I WAS LUCKY THAT THERE WERE NO CARS IN THE INSIDE LANE AND I COULD MOVE OVER IN TIME TO GET TO THE SIDE SHOULDER. I LITERALLY COASTED TO THE SHOULDER AT 20 MPH. IF I HADN'T BEEN ABLE TO GET TO THE SHOULDER, I WOULD HAVE BEEN STUCK IN THE MIDDLE OF A 4 LANE HIGHWAY WITH NO WAY TO MOVE THE CAR.

May 12, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

2 complaints

TOOK MY 2010 GENESIS IN FOR SERVICE...BRAKE STOP LIGHTS WERE NOT WORKING. REPLACED DEFECTIVE SWITCH. TOOK MY SAME CAR IN FOR STATE INSPECTION ON SEPTEMBER 9, 2014, BRAKE LIGHTS NOT WORKING AGAIN. REPLACED DEFECTIVE SWITCH MYSELF BECAUSE OF 2 HOUR DRIVE TO DEALER AND THE SAFETY ISSUE INVOLVED WITH DRIVING VEHICLE. SOMETHING NEEDS TO BE DONE! THESE SWITCHES SHOULD NOT FAIL THIS OFTEN.... THIS IS A VERY SERIOUS SAFETY ISSUE. WE DON'T KNOW HOW LONG THIS SWITCH WAS NOT WORKING SINCE THERE IS NO WAY TO TELL WHEN YOU ARE DRIVING THE VEHICLE... THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 16, 2014

THE BRAKE LIGHTS ON THE 2010 HYUNDAI GENESIS (AND POSSIBLY OTHER YEARS/MODELS HYUNDAI VEHICLES) HAVE VARIOUS PROBLEMS WITH THE BRAKE LIGHTS FAILING TO WORK. THIS IS VERY DANGEROUS NOT ONLY TO THE HYUNDAI GENESIS DRIVER, BUT ALSO FOR ANY DRIVER FOLLOWING BEHIND THE CAR. THERE HAS BEEN VARIOUS FACTORY RECALLS FOR THE 2010 HYUNDAI GENESIS BRAKES INCLUDING ONE THAT CAUSES THE BRAKE LIGHTS NOT TO WORK DUE TO A BRAKE SWITCH FAILURE: HTTP://WWW.CARS.COM/HYUNDAI/GENESIS/2010/RECALLS HOWEVER THE PARTICULAR PROBLEM MY CAR AND OTHER GENESIS OWNERS HAVE REPORTED DOES NOT HAVE A FACTORY RECALL FOR IT, EVEN THOUGH IT POSES THE SOME OF THE SAME SAFETY ISSUES THAT THE BRAKE SWITCH FACTORY RECALL HAD. HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=3269 THE ROOT CAUSE IS DIODE THAT FAILS WHICH CAUSE THE BRAKE LIGHTS NOT TO WORK. (THIS IS DIFFERENT THAT THE BRAKE SWITCH FACTORY RECALL.) I DON'T KNOW HOW MANY MONTHS I DROVE WITHOUT HAVING BRAKE LIGHTS. MY STATE INSPECTION WAS IN JANUARY 2014. A DRIVER THAT WAS BEHIND MY CAR INFORMED ME MY BRAKE LIGHTS DIDN'T WORK IN MAY 2014. I HAD MY CAR TOWED TO THE DEALER DUE TO THE DANGER OF DRIVING WHEN THE CAR'S BRAKE LIGHTS DON'T WORK. APPARENTLY HYUNDAI KNOWS ABOUT THE ISSUE (ACCORDING TO THE ABOVE LINK) : TECHNICAL SERVICE BULLETIN 09-BE-023, STOP LAMP Z01 DIODE INSPECTION PROCEDURE, APPEARS TO DESCRIBE THE LOCATION AND PROCEDURE FOR TROUBLESHOOTING OF THE DIODE BUT DESCRIBES THE ISSUE AS " . . . VEHICLES MAY EXPERIENCE THE STOP LAMPS BLINKING ON AND OFF EVEN WHEN BRAKES ARE NOT APPLIED." WHY IS THERE NO FACTORY RECALL FOR THIS PROBLEM? IT CAN CAUSE SERIOUS ACCIDENTS WHICH COULD LEAD TO FATALITIES. *TR

May 23, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

WHILE THE CAR IS WARMED UP AND AT OPERATING TEMPERATURE, THE RPMS WILL "HANG" (HOVER AROUND 2500 RPMS) FOR 3-5 SECONDS BEFORE RETURNING TO IDLE. *TR

Oct 31, 2011

THIS IS A RECURRING HESITATION PROBLEM. I FIRST NOTICED THIS WHEN MAKING A TURN INTO TRAFFIC. THE HESITATION IS SIGNIFICANT. IN SOME CASES THERE IS AN ACCELERATION PAUSE OF 1-2 SECONDS. THIS DOES NOT OCCUR EVERY TIME I ACCELERATE BUT ITS LACK OF PREDICTABILITY IS A PROBLEM IN AND OF ITSELF. I HAVE COME CLOSE TO BEING REAR ENDED BECAUSE THE CAR WOULD JUST NOT MOVE WHEN I PRESSED THE ACCELERATOR. ALSO, WHEN THE CAR WINDOWS ARE UP AND THE CAR SITS IN THE SUN FOR A FEW HOURS THE CENTRAL NAV AND COMMUNICATION SYSTEM OVER HEATS AND WILL NOT FUNCTION UNTIL IT COOLS OFF (MAYBE 20 MINUTES). IN THE MEANTIME, BACK UP CAMERA DOES NOT WORK, TEMPERATURE CONTROLS DO NOT WORK AND THE BLUETOOTH SYSTEM DOES NOT FUNCTION.

Dec 22, 2010

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.

Dec 20, 2023

STEERING,UNKNOWN OR OTHER,ENGINE

1 complaint

vehicle makes loud rattling noise on startup, while driving engine stalls upon checking engine it continues to run but belts do not turn n has no power. Also steering rack leaks as well as steering pump, has water in tail lens, evaporating system check engine light is on. Vehicle was diagnosed by repair shop n referred to take to dealer ... the problems was confirmed by independent service center

Nov 01, 2023

SERVICE BRAKES, AIR

1 complaint

The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.

Oct 04, 2021

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. AFTER BEING PARKED FOR THREE MONTHS, THE VEHICLE FAILED TO START. THE CONTACT LOOKED UNDER THE HOOD AND FOUND RODENT EXCREMENT, FOOD PARTICLES, AND NOTICED THAT THE WIRING HARNESS WAS CHEWED THROUGH. THE VEHICLE WAS TOWED TO BOB BAKER HYUNDAI (LOCATED AT 5285 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 929-4900) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE MECHANIC FAILED TO PROPERLY DIAGNOSE THE VEHICLE. THE REPAIR COST $1,300. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE ENGINE'S WIRING HARNESS WAS SOY-BASED. AFTER THE VEHICLE WAS REPAIRED, IT FAILED TO OPERATE AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,773.

Jun 07, 2019

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

CAR SEEMS TO HAVE ELECTRICAL ISSUES IT JUST SHUTS OFF ETC JUST FOUND OUT I PURCHASED A LEMON ODOMETER ROLLBACK

Feb 03, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

HEADIGHTS TURN OFF FOR SEVERAL SECONDS WHILE DRIVING THEN COME ON AGAIN EVENTUALLY. BOTH HEADLAMPS GO OFF TOGETHER. HEADLIGHT SWITCH IN MANUAL ON POSITION, NOT THE AUTO ON/OFF POSITION WHICH I DO NOT USE.

Jan 03, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 10, 2018

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

ENGINE CRANKS NORMALLY ATTEMPTING TO START. WHEN FAILED TO START, THE 'START' BUTTON IS PUSHED TO STOP THE ATTEMPT. TRIED AGAIN. TOOK 3 ATTEMPTS TO FINALLY START. ONCE STARTED THE ENGINE REVS AT HIGH RPM'S. WHEN PUT IN 'D' THE CAR LURCHES AND ACCELERATES WITHOUT PUSHING GAS PEDAL. IF THE CAR IS TURNED OFF AFTER STARTING AND RESTARTED, FAST ACCELERATION IS ELIMINATED. CAR HAS ULTIMATELY STARTED, BUT THE FEAR IS IT WILL GET WORSE AND ULTIMATELY FAIL TO START STRANDING THE DRIVER. CAR RUNS PERFECTLY IN NORMAL DRIVING ON THE HIGHWAY. THIS HAS OCCURRED ALMOST DAILY FOR 90 DAYS. HYUNDAI SERVICE: TAKEN TO HYUNDAI ON TWO OCCASIONS. THEY SAY THEY COULD NOT DUPLICATE PROBLEM AND NO COMPUTER ERROR CODES GENERATED. STUMPED! CAN DO NOTHING IF PROBLEM CAN'T BE DUPLICATED BY SERVICE TECH! KEEPING QUIET? NEW CONDITION 4/26/18! CAR HAS SHUT DOWN TWICE AT A STOP LIGHT, 4/26 AND 4/29. FEAR OF SHUTTING DOWN WHILE IN TRAFFIC AS REPORTED IN USER FORUMS. HYUNDAI USER FORUMS: DOZENS OF OWNERS DISCLOSE THAT THE PROBLEM IS WIDESPREAD ACROSS YEARS AND MODELS. REPORT THAT HYUNDAI DENIES THERE IS AN ISSUE WITH PROBLEMATIC STARTING AND STALLING AT LOW SPEEDS AND HIGH SPEEDS! OWNERS REPORT FEAR OF SERIOUS ACCIDENT IF THE CAR STALLS ON THE HIGHWAY, ENTERING TRAFFIC OR MAKING TURNS ACROSS TRAFFIC.

May 02, 2018

EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL CAMPAIGN IN 2014 AND 2016; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Apr 17, 2018

WHEELS

1 complaint

THE TMPS LIGHT WILL NOT GO OFF. WEST BROAD HYUNDAI DEALERSHIP IN RICHMOND, VA. WANTS TO CHARGE ME TO FIX THE PROBLEM BUT NOT KNOWING WHY IT'S HAPPENING. THEY HAVE RESET IT BU TIT KEEPS COMING BACK ON.

May 16, 2017

AIR BAGS,UNKNOWN OR OTHER

1 complaint

AIRBAG I BROUGHT MY CAR IN TO HAVE THE AIRBAG AND DASH CHECKED BY HYUNDAI DEALER IN WEST PALM BEACH FLORIDA. THE DASH AROUND MY AIRBAG HAS CRACKED IN A PERFECT LINE AT THE AIR BAG LOCATION PHOTO ATTACHED. THEY REFUSED TO CHECK THE AIRBAG. HOWEVER THEY CONTACTED HYUNDAI AND ASKED FOR DASH REPLACEMENT. HYUNDAI WAS WILLING TO PAY FOR THE DASH PART BUT NOT ANY LABOR TO INSTALL NEW DASH OR TO CHECK MY AIRBAG TO MAKE SURE IT WILL NOT GO OFF. I AM ASKING FOR HELP TO GET MY AIRBAG CHECKED AND ALSO HAVE THE DASH REMOVED AND REPLACED BY HYUNDAI. I AM VERY CONCERNED THAT THIS PASSENGER AIRBAG IS AFFECTED BY THE RECALL. I NEED THIS CHECKED OUT BEFORE AN INSISTENT HAPPENS. PLEASE HELP. THEY ALSO REFUSED TO PUT ANYTHING IN WRITING. PHONE CASE NUMBER 8648772.

Jan 23, 2016

AIR BAGS,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE PASSENGER FENDER NEEDED TO BE REPAIRED AND THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Jan 21, 2016

Crash: 1

AIR BAGS,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. THE CONTACT STATED THAT THE THERE WAS A FRACTURE IN THE PASSENGER SIDE OF THE DASHBOARD THAT WAS CAUSING THE PASSENGER AIR BAG TO BECOME VISIBLE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Nov 30, 2015

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

THIS VEHICLE HAS A FEATURE WHERE THE DOOR MIRRORS ANGLE DOWN WHEN THE CAR GOES INTO REVERSE, AND THEN COMES BACK TO NORMAL VIEWING POSITION WHEN YOU CHANGE TO ANY OTHER GEAR (E.G. PARK, DRIVE). INTERMITTENTLY, ONE MIRROR (DRIVER OR PASSENGER) DOES NOT COME BACK UP. THE DRIVER WILL NOT LIKELY NOTICE THE MIRROR NOT RETURNING TO IT NORMAL VIEWING POSITION UNTIL HE USES THE MIRROR AGAIN, LIKE WHEN HE CHANGES LANES. I HAVE HAD THIS HAPPENED ALMOST A DOZEN TIMES TO ME. I HAVE ALMOST SIDE SWIPED OTHER DRIVERS ON THREE OCCASIONS. I HAVE BEEN TO THE DEALERSHIP NINE TIMES SO FAR, BUT THEY HAVE NOT FIXED IT. IT IS HARD TO DIAGNOSE BECAUSE IT DOESN'T HAPPEN OFTEN. MANY OTHER HYUNDAI GENESIS OWNERS HAVE SEEN THIS ISSUE. HTTP://WWW.GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?T=10483. *TR

Feb 19, 2015

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

1) ALMOST HIT FROM ONCOMING TRAFFIC AT A STOP LIGHT, WHEN I WAS ATTEMPTING TO MAKE A LEFT HAND TURN. THE SIGNAL TURNED YELLOW SO I TRIED TO TURN LEFT BEFORE I REALIZED THE ONCOMING CAR WAS GOING TO RUN THE LIGHT. I TOOK MY FOOT OFF THE BRAKE AND HIT THE GAS TO MAKE A QUICK TURN TO AVOID THE ONCOMING CAR. THE CAR STALLED FOR A SECOND AS I PRESSED THE GAS INTO THE TURN, THEN KICKED INTO FULL POWER, SCREECHING THE TIRES. I THOUGHT THIS WAS A FLUKE BUT HIS SAME PROBLEM OF "STALLING" FOR A FEW SECONDS WHEN DEPRESSING THE BRAKE AND HITTING THE GAS AT TAKEOFF KEEPS HAPPENING INTERMITTENTLY. THIS IS A DANGEROUS ISSUE. WHEN NEEDING TO ACCELERATE QUICKLY FROM A STOP, THIS CAR HAS A SECONDS GAP FROM HITTING THE GAS TO THE CAR MOVING. I'VE ALMOST BEEN HIT TWICE BECAUSE OF IT. 2) THE HEADLIGHTS SWITCH OFF INTERMITTENTLY WHEN USING THE TURN SIGNALS TO CHANGE LANES OR TURN. THEY FLASH ONCOMING DRIVERS AS I CLICK DOWN TO TURN THEM ON BEFORE THE TURN, OR WHEN THE TURN SIGNAL CLICKS BACK AFTER THE TURN. THIS PROBLEM HAPPENS ALMOST EVERY TIME I DRIVE THE VEHICLE WITH THE HEADLIGHTS ON. THE LIGHTS HAVE SHUT OFF COMPLETELY FOR ABOUT 5 SECONDS WHILE I WAS DRIVING DOWN THE FREEWAY, IMPAIRING MY ABILITY TO SEE AT NIGHT. I HAD TO IMMEDIATELY PULL OVER ON THE FREEWAY IN AN UNSAFE LOCATION TO TURN THE LIGHTS OFF, THEN TURN THEM BACK ON TO CLEAR THE PROBLEM. 3) MY VEHICLE HAD THE BRAKE SWITCH REPLACED FROM THE 2013 RECALL. HOWEVER, PRESSING THE BRAKE STILL DOES NOT SHUT OFF THE CRUISE CONTROL WHEN DRIVING DOWN THE FREEWAY. I HAVE TO MANUALLY TURN IT OFF FROM THE BUTTON ON THE STEERING WHEEL. I LOVE THIS CAR, BUT I'M AFRAID TO DRIVE MY CHILDREN IN IT IF THESE PROBLEMS ARE NOT ADDRESSED. THIS VEHICLE IS UNSAFE AND IT IS GOING TO KILL OR SERIOUSLY INJURE PEOPLE. PLEASE INVESTIGATE THESE MECHANICAL PROBLEMS AND ISSUE THE APPROPRIATE RECALLS. *TR

Feb 01, 2015

ELECTRICAL SYSTEM,TIRES

1 complaint

THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DISPLAYS ERRONEOUS TIRE PRESSURE READINGS DURING COLD WEATHER CLIMATES DESPITE HAVING THE CORRECT PSI OR ADDING AIR TO REACH AN ULTIMATE PSI READING. THIS HAS BEEN AN ISSUE WITH OTHER MODELS OF HYUNDAI VEHICLES WITH THE TPMS FEATURE ACCORDING TO OTHER OWNERS. *TR

Jan 22, 2015

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

SINCE PURCHASED USED FROM A HYUNDAI DEALER IN 2011 WITH JUST 11,123 MILES & FULL WARRANTY, THIS VEHICLE HAS HAD "INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, INTERMITTENT ABILITY TO REMOVE THE VEHICLES SHIFTER FROM THE PARK POSITION, ILLUMINATION OF THE ESC'(ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER, INTERMITTENT INTERFERENCE WITH OPERATION OF THE CRUISE CONTROL FEATURE, OR INTERMITTENT OPERATION OF THE STOP LAMPS" AS CITED IN CAMPAIGN 110 RELEASED BY HYUNDAI ON MARCH 29,2013. I HAVE BROUGHT IT TO THE DEALERS SERVICE DEPARTMENT ON 11 SEPARATE OCCASIONS, FOR THE ABOVE LISTED ISSUE -TO TWO SEPARATE DEALERS- AND WHILE BOTH UTILIZED THE HYUNDAI WARRANTY TO THE FULLEST EXTENT, TO REPLACE EVERYTHING FROM MY RADIO, TO TRANSMISSION MODULES, TO WHEEL CYLINDERS, NONE OF THESE ISSUES FIXED THE PROBLEM.WHEN I SPOKE TO HYUNDAI LAST WEEK REGARDING RECALL CAMPAIGN 110, I WAS ASSIGNED A CASE NUMBER, BUT I RECEIVED A CALL THE NEXT DAY THAT MY CASE WAS BEING REJECTED BY THE REGIONAL OFFICE.WHEN I BROUGHT IT TO THE DEALER FOR THE RECALL REPAIR THIS WEEKEND, THEY INSISTED THAT THEY WOULD HAVE TO CHARGE ME FOR THE VISIT, DESPITE MY COMPLAINT BEING THE ONE LISTED IN THE RECALL.I FEEL THAT HYUNDAI SHOULD HONOR THEIR RECALL AND ADDRESS THIS PROBLEM IN MY CAR AT THEIR EXPENSE UNTIL THEY RECTIFY THE ISSUE CITED IN THE RECALL, DESPITE THE FAULTY PART HAVING BEEN REPLACED THROUGH MY FACTORY WARRANTY MULTIPLE TIMES, AND PRIOR MY RECEIVING NOTICE OF THE RECALL. HYUNDAI MOTOR CORPORATION SHOULD DO WHAT IS REQUIRED TO GET THE CAR THEY SOLD ME TO BE IN SAFE OPERATING CONDITION, AND THEY REFUSE TO DO SO. *TR

Oct 19, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING THE CAR, THE CAR SPEEDS UP ON ITS OWN WITHOUT ME PUSHING THE ACCELERATOR. THE CAR ALSO HAS REV HANG AND THE RPMS RISE BY ITS SELF AND STAYS THEIR. USUALLY BETWEEN 6500RPM. I HAVE TO PRESS THE BRAKE IN ORDER FOR THE RPMS TO DROP SO ITS DOESN'T BLOW THE MOTOR. *TR

Jul 23, 2014

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WHEN STARTING THE VEHICLE WITH FOOT ON THE CLUTCH, IT LURCHED FORWARD HITTING A PARKING BARRIER. DEALER DENIED MECHANICAL CAUSES. FROM THE TIME I BOUGHT THE CAR, IT HAS ACCELERATED ON IT'S OWN, GOING TO THE MAX IN RPMS, AT RANDOM TIMES. I CAN TAKE MY FOOT OFF THE GAS AND IT WILL DRIVE ITSELF. WHEN I TRY TO COME TO A STOP, IT WILL ACCELERATE AND I HAVE TO COUNTER BY HITTING THE BRAKE. WHEN TAKEN TO THE DEALER, THEY COULDN'T "REPLICATE" IT. WHEN I ARGUED WITH THE MAN, HE SAID HE WOULD HONOR THE WARRANTY WHEN THEY COULD REPLICATE IT, THOUGH THE WARRANTY IS NOW EXPIRED. I ASKED FOR SOMETHING IN WRITING, HE INITIALED THE WORK ORDER. ALSO, THE FRONT, UNDER THE BUMPER, IS WAY TOO LOW AND MADE OF WEAK MATERIAL, SO WHEN I HAVE TO GO OVER ANY KIND OF DIP, IT DRAGS, WHICH HAS CAUSED THE PIECE TO BREAK. THIS ALSO GOT UP INTO THE FENDER-WELL, WHICH CAUSED A HAZARD WITH MY TIRES. I AM STRESSED AND SCARED OF HAVING A DANGEROUS ACCIDENT. I AM CONSIDERING TRADING THE CAR IN, BUT WORRY FOR THE NEXT OWNER. I NO LONGER TRUST HYUNDAI. I FEEL LIKE MY SAFETY IS NOT A PRIORITY FOR THE COMPANY. THEY DO NOT SEARCH FOR THE CAUSE, JUST SEND ME BACK OUT IN A DEFECTIVE VEHICLE. *TR

Jul 22, 2013

Crash: 1

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

I HAVE A 2010 HYUNDAI GENESIS 3.8 COUPE 6-SPEED AUTOMATIC WITH PADDLE AND SPORT SHIFT. I HAVE HAD AN ONGOING ISSUE WITH THE VEHICLE FOR SEVERAL MONTHS NOW NOT SHIFTING PROPERLY. SOMETIMES IT WONT SHIFT OUT OF 1ST GEAR AND WHEN IT DOES IT WILL UNKNOWINGLY DOWNSHIFT AND GET STUCK IN A GEAR. SINCE THE ISSUE BEGAN, I HAVE RECEIVED SEVERAL SPEEDING TICKETS AND HAD NEAR DEATH EXPERIENCES DUE TO THE SHIFTING. SOMETIMES IT WILL INCREASE AND DECREASE SPEEDS AND THE RPMS WILL RAISE SOMETIMES UP TO 6000 BEFORE IT WILL SHIFT OR I HAVE TO PLACE THE CAR IN PARK AND TURN OFF THE IGNITION FOR THE SHIFTING TO BEGIN WORKING PROPERLY AGAIN. I HAVE TO ASK MYSELF EVERYDAY IF I AM WILLING TO RISK MY LIFE FOR THE ISSUE BECAUSE I HAVE HAD SO MANY NEAR DEATH EXPERIENCES WITH THIS. IT DEFINITELY NEEDS TO BE LOOKED INTO!!! *TR

Jun 12, 2013

SUSPENSION,TIRES

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS EQUIPPED WITH DUNLOP SP SPORT 235/50/R18 TIRES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT ALL OF THE TIRES WERE EXHIBITING EXCESSIVE TREAD WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER OF THE TIRES WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE TIRES WERE REPLACED AND THE VEHICLE WAS ALIGNED. THE FAILURE MILEAGE WAS 14,136 UPDATED 12/06/11*LJ UPDATED 14/14/11

Oct 04, 2011

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

STABILITY CONTROL WARNING LIGHT WOULD COME ON, CAR WOULDN'T SHIFT OUT OF 2ND. MADE 3 OR 4 TRIPS TO THE DEALER FOR THAT TO GET FIXED. NEXT, WITH FOOT ON BRAKE, CAR IN PARK AND FOB IN CAR, THE CAR WOULD NOT START. WHEN YOU HIT THE START BUTTON, IT WOULD JUST GO TO ACCESSORY MODE. TWO TRIPS TO DEALER FOR THAT ONE. WAITING ON A TOW NOW FOR 2ND TIME IN TWO MONTHS WITH THE LATEST ISSUE - WHILE DRIVING, CAR JUST DIES AND WON'T RESTART. THE FIRST TIME, WAS TOLD IT WAS A 'LOOSE CONNECTION TO FUEL PUMP.' VERY SCARY! THANK GOD I WASN'T ON THE FREEWAY EITHER TIME THIS HAPPENED! *TT

Sep 28, 2011

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS COUPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD INDEPENDENTLY RELEASED IN AN OPEN POSITION . THE CONTACT CAUTIOUSLY PULLED OVER TO THE SIDE OF THE ROAD AND CLOSED THE HOOD TIGHTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS WHERE THE HOOD LATCH WAS ADJUSTED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 17, 2011

POWER TRAIN,EQUIPMENT

1 complaint

VEHICLE: 2009-CURRENT HYUNDAI GENESIS COUPE 2.0T/3.8 VEHICLES EQUIPPED WITH MANUAL TRANSMISSIONS. VEHICLE BUILD DATE: FEB 2009 START OF INCIDENT: MAY 2009 ISSUE:MANUAL TRANSMISSION CONSTANTLY FAILS CAUSING OFTEN UNSAFE SITUATIONS FOR DRIVERS AND PASSENGERS. FAILURES INCLUDE TRANSMISSION NOT ENGAGE REQUESTED GEAR, FAILING TO DISENGAGE GEAR, GRINDING WHILE ENGAGING GEAR, GEARS STOP WORKING COMPLETELY, CLUTCH FAILS TO DISENGAGE OR ENGAGE (SOMETIMES STALLING VEHICLE). PERSONALLY CURRENTLY ON 3RD TRANSMISSION AND 2ND FLYWHEEL WHICH HAS ALSO RECENTLY FAILED. HYUNDAI HAS SO FAR BEEN WILLING TO REPLACE TRANSMISSION AND RELATED PARTS HOWEVER NO "FIX" CURRENTLY EXISTS. EMPLOYEES HAVE BEEN BLAMING DRIVERS FOR CAUSING PROBLEMS HYUNDAIEVEN THOUGH ON MULTIPLE OCCASIONS DRIVER PROVEN TO NOT BE CAUSE. *TR

Aug 11, 2011

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

WHILE DRIVING MY 2010 HYUNDAI GENESIS SEDAN I BEGAN TO FEEL DIZZY AND LIGHT HEADED. MY HEART BEGAN TO RACE AND MY HANDS BECAME NUMB AND TINGLY. THIS ALSO HAPPENED BRIEFLY YESTERDAY ( 8/1/11 ). UPON EXITING THE VEHICLE, THERE WAS A VERY STRONG SMELL OF GASOLINE. A FRIEND DROVE ME TO THE ER WHERE I DESCRIBED MY SYMPTOMS TO THE DOCTOR ON DUTY. AFTER DRAWING MY BLOOD, IT WAS DETERMINED THAT MY CO - CARBON MONOIXDE, LEVEL WAS HIGHER THAN NORMAL - 3 TIMES NORMAL. I HAD BEEN IN THE CAR FOR APPROXIMATELY 3 HOURS TODAY. WHEN I WENT TO DRIVE THE VEHICLE TO A HOTEL, I HAD TO PUT ALL WINDOWS DOWN AND SUNROOF OPEN BECAUSE OF THE GAS VAPORS. I HAVE REPORTED THIS TO HYUNDAI OF NORTH AMERICA AND THEY ARE TOWING THE CAR TO DEALERSHIP TO INVESTIGATE. *KB

Aug 02, 2011

SUSPENSION

1 complaint

THE FRONT SUSPENSION ON THE CAR IS DEFECTIVE. THE CAR HANDLES ALL BUMPS HORRIBLY AND HAS "BOTTOMED OUT" QUITE A NUMBER OF TIMES, LEADING TO THE CRACKING AND BREAKING OFF OF THE BOTTOM OF THE FRONT BUMPER/WHEEL WELL COMPONENTS, CAUSING A SAFETY CONCERN AT HIGHWAY SPEEDS. HAD TO PULL THE CAR OFF THE ROAD AND STOP AT A HOME CENTER AND PATCH IT WITH DUCT TAPE. SINCE THEN I HAVE ASKED OTHER OWNERS AND HAVE FOUND ABOUT SIMILAR COMPLAINTS AND PROBLEMS. I AM AN ADULT 53 YEARS OLD AND HAVE NEVER DRIVEN ANY CAR HARD AND HAVE NEVER HAD THIS HAPPEN TO ME WITH ANY OTHER VEHICLE I HAVE DRIVEN. I WENT ONLINE AND FOUND THIS PROBLEM IDENTIFIED IN NUMEROUS DISCUSSION GROUPS ETC. SO I AM SURE THE MANUFACTURER IS AWARE. WHAT RESPONSIBILITY DOES A MANUFACTURER HAVE IN A SITUATION SUCH AS THIS? THIS CAR WAS TOP OF THE LINE AND COST $35,000.00. *TR

Jun 01, 2011

FUEL SYSTEM, GASOLINE

1 complaint

EXCESSIVE SMELL OF RAW FUEL FROM DRIVERS REAR TIRE AREA, ENTERING INTO THE PASSENGER CABIN AREA. DEALERSHIP GENERAL MANAGER VERIFIED GAS SMELL AND FUMES WITH A SENIOR TECH. NEXT REGULAR TECH CANNOT DUPLICATE PROBLEM OR SYMPTOM. *TR

Aug 06, 2010

ENGINE AND ENGINE COOLING

1 complaint

SMALL PEBBLE WENT THROUGH THE FRONT GRILL WHILE DRIVING MY HYUNDAI GENESIS 2010 MODEL AND DAMAGED CONDENSER COSTING ME $800. THIS WAS NOT COVERED FOR WARRANTY AND THE SAD PART IS THIS COULD HAPPEN ANYTIME ANYWHERE AGAIN. HYUNDAI GENESIS HAS NO PROTECTION ON FRONT GRILL WITH HUGE SPACING. THIS IS A DESIGN DEFECT THAT NEEDS TO BE ADDRESSED. I STILL HAVE NO AIR CONDITIONING IN MY BRAND NEW HYUNDAI GENESIS. *TR

Jul 29, 2010

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WITH ELECTRONIC STABILITY CONTROL ENGAGED, MY NEW HYUNDAI GENESIS COUPE LOCKED THE BRAKES WHILE I WAS TURNING INTO A PARKING LOT. THIS HAPPENED ONE OTHER TIME WHILE TURNING INTO MY DRIVEWAY. ON NUMEROUS OTHER OCCASIONS THE ABS HAS BEEN ENGAGED WHEN MAKING A TURN INTO A SLIGHTLY RAISED DRIVEWAY, BUT NOT TO THE EXTENT THAT THE BRAKES ACTUALLY LOCK; I AM ABLE TO DRIVE THROUGH THE BRAKING ACTION. THE HYUNDAI FIELD SERVICE REP DROVE MY CAR AND WAS UNABLE TO GET THE BRAKES TO LOCK, HOWEVER, ON AT LEAST FOUR OCCASIONS HE GOT THE ABS TO ENGAGE WHILE ENTERING A DRIVEWAY, ACCOMPANIED BY LOUD GRINDING NOISES. HE STATED THAT THIS WAS "NORMAL OPERATION DUE TO DRIVEWAY SLOPE ANGLE COMBINED WITH WHEEL BASE AND SUSPENSION CHARACTERISTICS." HE WENT ON TO SAY THAT HE COULD GET EVERY GENESIS COUPE ON THE LOT TO DO THE SAME THING. THEREFORE, THEY FELT NO REPAIRS WERE WARRANTED EVEN THOUGH I HAD TOLD THEM THAT THE BRAKES HAD ACTUALLY LOCKED UP, PLACING ME IN A DANGEROUS SITUATION. A RECENT AUTOBLOG.COM ARTICLE NOTED THE SEVERE DEFICIENCIES IN THE HYUNDAI GENESIS COUPE ELECTRONIC STABILITY CONTROL THAT MIRROR MY OWN EXPERIENCE. *TR

Jun 25, 2010

POWER TRAIN,EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I OWN A 2010 HYUNDAI GENESIS COUPE. IT HAS MULTIPLE PROBLEMS. THE TRANSMISSION WAS REPLACED AT 4200 MILES AND STILL EXPERIENCES PROBLEMS (LURCHING WHEN PUT IN GEAR). THE PAINT HAS HAD TO BE REFINISHED, THE BLUETOOTH RADIO FUNCTION IS INTERMITTENTLY BROKEN, TRACTION CONTROL DOES NOT WORK ON OCCASION (DASH ILLUMINATOR LIGHT INDICATION). I HAVE REPEATEDLY FILED COMPLAINTS WITH HYUNDAI CORPORATE REGARDING THE TRACTION CONTROL ISSUE. AFTER FILING THE INITIAL COMPLAINT AND FOLLOWING UP 4 TIMES OVER THE COURSE OF A MONTH, I HAVE YET TO HEAR BACK FROM THEM. THE TRACTION CONTROL TURNS OFF, AND CANNOT BE REACTIVATED (PARTICULARLY PROBLEMATIC WHEN WE'VE HAD SO MUCH SNOW). THE BLUETOOTH RADIO ISSUE STEMS FROM THE RADIO PLAYING WHILE THE PHONE IS CONNECTED. I CANNOT HEAR THE CALLER, BUT THEY CAN HEAR ME AND THE RADIO. THE RADIO SHOULD BE OFF WHEN THE PHONE IS ENGAGED. MOST OF THE TIME, I JUST CAN'T HEAR THE CALLER BUT THEY CAN HEAR ME. *TR

Feb 16, 2010

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

ONE OF MY AUTOMOTIVE FORUM MEMBER EXPERIENCED A SERIOUS SUDDEN ACCELERATION ISSUE WITH HIS HYUNDAI GENESIS 2 DOOR CAR, 2010 MODEL. THE ISSUE WAS BELIEVED TO BE CAUSED BY VDC(VEHICLE DYNAMIC CONTROL SOFTWARE) THAT HYUNDAI MOTOR IN SOUTH KOREA ADMITTED BUT REFUSED TO DO ANY ACTION AGAINST THIS ISSUE. THE HYUNDAI CAR, GENESIS, CAN BE ACCELERATED SUDDENLY WITHOUT PRESSING THE ACCELERATION PEDAL. THE ENGINE RPM WAS RISEN UPTO 6,000 RPM WITHOUT PRESSING THE PEDAL AND THE RPM NEVER DROPPED AGAIN. HYUNDAI R&D CENTER FOUND THE CAR HAD DIFFERENT SIZE OF WHEEL AT THE FRONT SIDE. THE OWNER THEN WITHDREW THE COMPLAINT AGAINST THE HYUNDAI MOTOR INC IN SOUTH KOREA. BUT I WANT NHTSA NEED TO INVESTIGATE THIS ISSUE BECAUSE OTHER DRIVERS IN USA CAN EXPERIENCE THE SAME SAFETY ISSUE. THIS MIGHT CAUSE FATAL ACCIDENTS IF THE FRONT TIRE LOSE AIR PRESSURE. THE HYUNDAI MOTOR SEEMS TO HIDE THIS ISSUE WITHOUT DOING RECALLS. *TR

Feb 12, 2010

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

THE HOOD ON THE 2010 HYUNDAI GENESIS COUPE DOES NOT FIT PROPERLY ALLOWING THE HOOD TO BOUNCE AT NORMAL DRIVING SPEEDS. I HAVE ADVISED HYUNDAI USA AND THEY HAVE ADVISED ME THAT THE FIT OF THE HOOD IS TO SPECIFICATION. MY CONCERN WITH THE VEHICLE IS IF THE HOOD DOES NOT FIT PROPERLY, IT MAY NOT LATCH PROPERLY. THEY HAVE STATED, BUT WILL NOT PUT IN WRITING, THE HOOD WILL NOT UNLATCH. *TR

Nov 30, 2009

STEERING,SUSPENSION

1 complaint

CAR PULLS TO RIGHT WITH FACTORY ALIGNMENT. *TR

Sep 10, 2009

2010 HYUNDAI Genesis Coupe Problems & Complaints

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