143
Complaints Reported

Complaints by Component

UNKNOWN OR OTHER
25 complaints
The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the computer and never followed through. I called and asked to talk to his Supervisor and was told that I would have to talk with him. Not having a Supervisor to talk with was also a problem because he knew that I could only talk to him so he took his time. I don't know if anything will be done but I wanted to document my concerns.
May 19, 2023
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SQUISHY WHICH RESULTED IN FARTHER BRAKE PEDAL TRAVEL WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
May 04, 2021
CAR HAS SHUT OFF TWICE WHILE DRIVING AT A SLOW SPEED. JERKS THEN SHUTS OFF WHILE IN DRIVE AND FOOT ON BRAKE. I HAD TO PUT THE CAR IN PARK AND RESTART IT WITH NO ISSUES. NO LIGHTS OR ANY THING CAME ON. I WAS AT A STOP SIGN.
Mar 03, 2020
I WAS DRIVING DOWN THE ROAD AND MY BRAKES HAD BEEN WORKING FINE. ON MY WAY TO WORK WHILE APPROACHING A STOPLIGHT MY BRAKE PEDAL WAS PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESULT. I AM MEDIATELY PUMP MY BRAKES AFTERWARDS AND THE CORDED STOP. THE REST OF THE WAY TO WORK I HAD TO CONTINUOUSLY PUMP MY BRAKES IN ORDER TO STOP. MY BRAKE FLUID WAS CHECKED AND WAS FULL. I DROVE HOME WITH SAME ISSUE AND HAVE NOT DROVE CAR SINCE. WHEN THE PROBLEM FIRST HAPPENED I CAME OFF A HIGHWAY EXIT TO A STOP LIGHT.
Jan 07, 2020
FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBLE CONCUSION. A DIFFERENT RESULT WOULD HAVE CAUSED DEATH IF IT WAS THE DRIVER SIDE. FAILURE WAS CAUSED BE SPRING TENSION CONTINIOUS ON PLASTIC AND BOTH THE FRONT AND REAR PIECES, BUT ONLY THE FRONT PART IS AVAILABLE FOR REPAIR. THIS FORCES REPLACEMENT OF THE ENTIRE HEADREST ASSEMBLY. (QUOTED $792). REPAIR NOT AVAILABLE IN A TIMELY MANNER.
Dec 18, 2019
Injuries: 1
+ 20 more complaints for this component
SERVICE BRAKES, HYDRAULIC
17 complaints
The contact’s son owns a 2011 Hyundai Genesis Coupe. The contact stated the brake light was illuminated. The vehicle was taken to a certified mechanic who performed a pressure test and determined that the ABS module had failed due to a leak. The contact was informed that the ABS module needed to be replaced. The contact stated that brake fluid was added for the brake light to turn off. The dealer informed the contact the vehicle was unsafe to drive. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,444.
Jan 24, 2025
The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 19, 2024
The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Dec 21, 2023
The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Nov 08, 2023
The contact owns a 2011 Hyundai Genesis Coupe. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The contact firmly depressed the brake pedal to stop the vehicle. The contact changed the brake fluid; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulics). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Mar 02, 2023
+ 12 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
The car accelerates itself randomly. It’s happened with a lot of Genesis’s of this generation. Almost crashed due to it. Very unsafe. Gave the vehicle to a friend and the problem reoccurred and he captured a video that I have
Nov 09, 2023
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CRUISE CONTROL ERRONEOUSLY ACTIVATED AND COULD NOT BE TURNED OFF. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SLOW DOWN BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. AFTER SWITCHING THE TRANSMISSION TO NEUTRAL, THE RPMS IMMEDIATELY INCREASED TO 5,000. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,300.
Oct 18, 2016
MY 2011 HYUNDAI GENESIS ENGAGED IN UNINTENDED SUDDEN ACCELERATION ON 3/9/16 AT 5:35 PM, IN TAMPA, FL, RESULTING IN A CRASH INTO A DWELLING AT 306 WEST FRANCES AVENUE, TAMPA, FL.33607. VEHICLE WAS IN THE PROCESS OF BEING PARKED ON SIDE OF HOUSE WHEN IT ALL OF A SUDDEN ACCELERATED AND APPLYING THE BRAKES FAILED TO STOP IT
Mar 11, 2016
Crash: 1
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE IDLING AT A STOP LIGHT, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,233.
Jan 06, 2016
Crash: 1
ON DECEMBER 18, 2015 AT APPROXIMATELY 4:45PM, MY HUSBAND AND I WERE BEGINNING OUR TRIP TO AN EVENT. WE WERE STOPPED AT A STOP LIGHT, ABOUT THE 4TH OR 5TH CAR IN LINE TO TURN LEFT ONTO A MAJOR ROAD. THERE ARE 2 LANES FOR TURNING LEFT AND WE WERE IN THE TURN LANE NEXT TO THE LANE THAT GOES STRAIGHT ACROSS THE MAIN ROAD BECAUSE WE WERE GOING TO HAVE TO MAKE THE FIRST RIGHT ONTO THE INTERSTATE AFTER GETTING ON THE MAIN ROAD. WE HAD ALREADY COME TO A COMPLETE STOP AND HAD BEEN STOPPED FOR PROBABLY A MINUTE OR SO. CARS WERE ALSO STOPPED BEHIND US. IT IS A STEEP HILL, AND WE WERE FACING UPHILL SO HIS FOOT WAS FIRMLY ON THE BRAKES. THEN ALL OF A SUDDEN THE ENGINE JUST STARTED ROARING LIKE IT WAS FULL THROTTLE AND IT TOOK OFF FORWARD AND HIT A NISSAN FRONTIER PICKUP TRUCK IN FRONT OF US. IT WENT UNDER THE TRUCK'S BUMPER AND KEPT PLOWING FORWARD. HE TRIED TO TAKE IT OUT OF GEAR AND IT WOULD NOT GO. WE WATCHED AS THE HOOD KEPT CRUMPLING MORE AND MORE AS WE WERE LIFTING UP THE TRUCK AS WE WERE GOING UNDER IT. THE BACK WHEELS OF THE TRUCK WERE OFF OF THE GROUND. I FINALLY THOUGHT TO REACH OVER AND TURN THE ENGINE OFF. THANK THE LORD, IT SHUT OFF BEFORE ANYONE GOT HURT.
Jan 06, 2016
Crash: 1
+ 4 more complaints for this component
SERVICE BRAKES
9 complaints
Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.
Dec 15, 2021
THE Z01 DIODE FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. THERE IS NO WARNING TO THE DRIVER THAT THIS FAILURE HAS OCCURRED. THIS IS A KNOWN ISSUE BY HYUNDAI. THEY RELEASED A TSB, TECHNICAL SERVICE BULLETIN 09-BE-023, CONCERNING THE ISSUE BUT THE SOLUTION IS TO REPLACE THE SAME DIODE WHEN IT HAS FAILED. NO IMPROVEMENTS HAVE BEEN MADE TO MAKE THE PART MORE RELIABLE. IT IS A SERIOUS SAFETY ISSUE AS THE DRIVER HAS NO INDICATION THAT THE BRAKE LIGHTS DO NOT WORK PUTTING THEM, PASSENGERS, AND OTHER DRIVERS AT RISK OF A SERIOUS REAR END COLLISION.
Feb 20, 2020
I WAS SITTING IN MY CAR WITH THE EMERGENCY BREAK ENGAGED WHEN MY CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. NO MATTER HOW HARD I TRIED I COULD NOT PUSH THE BREAK IN AND THE EMERGENCY BREAK WAS ON THE ENTIRE TIME. MY DOOR IS NOW CRUNCHED UP FROM ROLLING BACK INTO A TREE. IT WENT ALL THE WAY DOWN MY DRIVEWAY, ACROSS THE STREET AND INTO MY NEIGHBORS YARD BEFORE MY HUSBAND WAS ABLE TO GET IT TO STOP BY PUSHING THE BREAK PEDAL AS HARD AS HE COULD. I BRUISED MY SHOULDER TRYING TO GET OUT OF THE CAR WHILE IT WAS ROLLING AWAY.
May 12, 2016
Crash: 1
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A INCREASED IN STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V489000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
May 10, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.
Apr 29, 2016
+ 4 more complaints for this component
ELECTRICAL SYSTEM
7 complaints
Headlights will intermittently flicker off for several seconds when using turn signal. I understand this is already noted in TSB 20-BE-009H
Nov 20, 2023
IN 2016, I FILED COMPLAINT # 1084551 REGARDING THE ENGINE SHUTTING DOWN WHEN MY CAR HAD ONLY 23000 MILES. UNFORTUNATELY NEITHER THIS AGENCY OR HYUNDAI USA GAVE ME THE AN EXPLANATION AS TO WHY THIS HAPPENED, AND HAPPY HYUNDAI KEPT MY CAR FOR 43 DAYS TO REPLACE VARIOUS ENGINE PARTS. NOW IN 2019, THE CONNECTOR TO THE COOLANT FAN MELTED WHICH IS RELATED TO THE ECM MODULE. THERE WAS AN ECM RECALL AT THE TIME IN MARCH 2016 BUT IT APPEARS THAT THE SPECIFICATIONS OF THE RECALL DIDNT ADDRESS/FIX THE PROBLEM. FURTHER, IT APPEARS THAT THE PROBLEM I ENCOUNTERED IN 2016, THEE ECM RECALL AND THE PROBLEM I HAVE ENCOUNTERED ON JULY 25, 2019 ARE VERY RELATED. I CAN ONLY HOPE AND IMPLORE THOS AGENCY TO LOOK FURTHER INTO THESE ISSUES. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND THE DIAGANOSTIC I WAS GIVEN SAID THEE THERMOSTATE NEEDED TO BE REPLACED ALONG WITH THE TEMPERATURE SENSOR AND A COOLANT FLUSH. ALSO TOLD THE A/C COMPRESSOR AND HOSE NEEDED TO BE REPLACED. ON AUGUST 14TH THE THERMOSTATE, SENSOR AND COOLANT FLUSH WAS COMPLETED BY HAPPY HYUNDAI BUT THE ENGINE CAME BACK ON THE SAME DAY AFTER I DROVE ON THE EXPRESSWAY. I TOOK MY CAR INTO ANOTHER O. AUGUST 20, 2019 AND WAS TOLD MY CAR WASS MISSED DIAGNOSED AND THAT THE COOLANT FAN CONTROLLER HAD SHORTED AND THE CONNECTOR TO THAT COMPONENT HAD MELTED. THIS IS ALL RELATED TO THE ECM MODULE.
Sep 20, 2019
THE VEHICLE HAS ISSUES WITH THE BLUETOOTH SOUND SYSTEM WHERE IT RANDOMLY DISCONNECTS REGARDLESS IF THE CAR IS IN MOTION OR STATIONARY. THE CAR USES A LEXICON SOUND SYSTEM. HOWEVER, THE CAR EXPERIENCES ANOTHER ISSUE WITH THE DISPLAY REGARDING SELECTING A BLUETOOTH DEVICE AND THE SCREEN APPEARS BLANK. FROM WHERE THE ISSUE DERIVES IS UNKNOWN TO PIN POINT. ONE POSSIBILITY IS THAT THE SYSTEM READS A CD RANDOMLY WITHOUT A DISK BEING INSIDE AND IT RESETS THE SYSTEM.
Jan 19, 2019
ON HIGHWAY DRIVING AT 70MPH, STEERING WHEEL GOT STIFF AND A/C, LIGHTS TURNED-OFF. I WAS TOLD DRIVE BELT IS BROKEN/TORN-OUT. VEHICLE HAS ONLY 53000 MILES AND I BOUGHT THIS VEHICLE BRAND NEW AND FOLLOWED SERVICE SCHEDULE AT HYUNDAI DEALERSHIP. HYUNDAI IS DECLINING THE WARRANTY FOR THE BELT AND ENGINE REPAIRS. DEALERSHIP IS ASKING TO PAY 7000 OUT OF POCKET FOR REPAIRS.
Sep 29, 2017
BRAKE LIGHTS FAILED. DUE TO FAILURE OF DIODE. PREVIOUS SAFETY RECALL ON STOP LAMP SWITCH. NOTED DURING OIL CHANGE BY SERVICE TECHNICIAN.
Jan 25, 2017
+ 2 more complaints for this component
STEERING
7 complaints
THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.
Sep 25, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND WHITE SMOKE AND A BURNING ODOR WERE NOTICED FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: X0679RC4LK. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO REGIONAL HYUNDAI (2380 W KENOSHA ST BROKEN ARROW, OK 74012 918-806-2000) WHERE IT WAS DETERMINED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). ALSO, THE REPAIR EXPENSE WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 89,000.
Jul 07, 2017
Fire: 1
HYUNDAI GENESIS SEDAN 4.6; WHEN THE CAR IS COLD SUCH AS IN DECEMBER IN NORTHEAST, THE STEERING WHEEL IS VERY DIFFICULT TO TURN. WHEN THE CAR IS COLD, I HAVE TO JERK THE STEERING WHEEL TO GET THE CAR TO TURN, PARTICULARLY TURNING TO THE RIGHT. AFTER THE CAR HEATS-UP, THE STEERING WORDS O.K. TO AVOID HAVING A CRASH WHEN I AM TURNING RIGHT OR LEFT, I HAVE TO ALLOW THE CAR TO HEAT UP FOR 10 MINUTES BEFORE DRIVING IT. NEW POWER STEERING FLUID HAS NOT IMPROVED THE STEERING PERFORMANCE. *TR
Dec 20, 2016
THIS PARTICULAR MODEL HAS A TECH PACKAGE WITH A FEATURE THAT AUTOMATICALLY SETS THE HEIGHT, AND LENGTH OF THE STEERING WHEEL COLUMN TO THE DRIVE'S PREFERENCES. THIS FEATURE DOES NOT WORK PROPERLY. THE STEERING COLUMN ONLY GOES UP SO FAR TO THE POINT WHERE IT BLOCKS MY VISION TO THE SPEEDOMETER READING ON THE INSTRUMENT PANEL. THIS IS VERY DANGEROUS AS I CANNOT WITHOUT GREAT EFFORT DETERMINE HOW FAST THE VEHICLE IS GOING. I SPOKE WITH MY LOCAL HYUNDAI DEALER TO NO AVAIL. THEY WERE NOT AWARE OF ANY REPORTED PROBLEMS YET WHEN I GO ON LINE TO A HYUNDAI GENESIS CHAT FORUM NUMEROUS DRIVERS HAVE COMPLAINED OF THE SAME PROBLEM.
Jun 11, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Aug 21, 2014
+ 2 more complaints for this component
EXTERIOR LIGHTING
7 complaints
HEADLIGHTS WILL GO OUT WHEN ENGAGING THE TURN SIGNAL WHEN ON THE ON POSITION ONLY ( NOT THE AUTO POSITION) LIGHT WILL REMAIN OFF FOR BETWEEN 1 AND 10 SECONDS. THIS CAN HAPPEN WHEN MOVING OR STOPPED. THERE IS A DEAD SPOT IN THE SWITCH AND JUST TOUCHING IT CAN CAUSE THE HEADLIGHTS TO GO OUT.
Nov 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.
Sep 30, 2016
WHEN USING THE TURN INDICATOR, THE HEADLIGHTS WILL FLASH OFF. SOMETIMES IT IS JUST FOR A MOMENT AND OTHER TIMES FOR A SECOND OR TWO. THIS LEAVES ME IN COMPLETE DARKNESS AND OPPOSING DRIVERS GETTING UPSET THAT MY LIGHTS ARE FLASHING ON AND OFF. THIS OCCURS WHETHER I AM IN MOTION, STOPPED TO MAKE A TURN, OR AT ANY TIME WHEN THE TURN SIGNAL IS USED AND THE HEADLIGHTS ARE ON. THIS ALSO HAPPENS WHEN JUST "TAPPING" THE 3-BLINK LANE CHANGE OPTION FOR THE TURN SIGNALS.
Nov 11, 2015
TL*THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 52,000.
Mar 10, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V713000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 04, 2015
+ 2 more complaints for this component
POWER TRAIN
6 complaints
The car stops while driving and all the lights on the dash lights up. Happened a couple of times in the last 2 days, both the times the speed was around 20-30 mph. I am really worried about the issue and called the closest Hyundai dealer at San Bruno, CA who gave an appointment in May to check it.
Mar 17, 2024
CAR IS AT 57K MILES AND REQUIRES A NEW TRANSMISSION! THE TRANSMISSION CONTROL MODULE ADJUSTS FOR ISSUES RELATED TO A TRANSMISSION TO ENSURE A SMOOTH SHIFT AND RIDE ESSENTIALLY HIDING THE UNDERLYING PROBLEM. TOOK MY CAR IN FOR A STEERING ISSUE WHICH REQUIRED RESETTING THE ADAPTIVE CONTROL. WITH THIS, THE CAR'S PREVIOUSLY HIDDEN TRANSMISSION ISSUE WAS AMPLIFIED RESULTING IN SEVERE JERKING AND SHIFTING GEARS.
Nov 13, 2017
CAR HAS A MANUAL 6 SPEED TRANSMISSION WHICH HAD BEEN REPLACED TWICE (ONCE UNDER WARRANTY FOR 5TH GEAR GRIND @ 45K MILES AND AGAIN AFTER FACTORY WARRANTY EXPIRED WITH < 30K ON NEW TRANSMISSION). I HAD TO PAY OVER $2K OUT OF POCKET FOR A NEW TRANSMISSION AS HYUNDAI WOULD NOT WARRANTY IT. THE 6SPD MANUAL TRANSMISSION IS AN EXTREMELY COMMON DEFECT FOR ALL GENESIS COUPE MODELS, WITH MANY OWNERS NEEDING TO REPLACE IT MORE THAN ONCE AND HYUNDAI WILL NOT DO ANYTHING ABOUT IT.
Oct 03, 2017
I RECENTLY PURCHASED THIS CAR WITH ONLY 35000 MILES ON IT, AND THE 5TH GEAR HAD ALREADY BEEN GRINDING. ABSOLUTELY RIDICULOUS FOR A 2011 CAR TO HAVE TRANNY ISSUES THAT EARLY ON. I THEN TOOK IT TO HYUNDAI TO GET IT REPLACED UNDER WARRANTY AND THEY REPLACED IT. BUT THERE ARE 100S OF PAGES OF FORUMS THAT HAVE THE SAME ISSUE, NOW WITH ONLY 43000 MILES I CAN FEEL 5TH STARTING TO GRIND ON UPSHIFTS AGAIN... I DONT KNOW WHAT TO DO BECAUSE I DONT WANT TO REPLACE A TRANSMISSION EVERY YEAR.
Feb 01, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE GEAR BOX SEIZED AND SHIFTED THE VEHICLE INTO NEUTRAL. THE CONTACT MENTIONED THE FAILURE WAS RECURRING WHEN DRIVING AT HIGHER SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 34,000.
Feb 03, 2014
+ 1 more complaint for this component
AIR BAGS
6 complaints
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.
Nov 30, 2021
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
Nov 30, 2021
THE HYUNDAI GENESIS COUPE 2011 WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY AND THE AIRBAGS DID NOT DEPLOY DURING THE CRASH. HYUNDAI INSPECTED THE CAR AND DENIED ANY RESPONSIBILITY. *TR
May 20, 2020
Crash: 1
Injuries: 1
THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.
Sep 19, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED HEAD ON INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FRACTURES TO THE STERNUM, A BRAIN HEMORRHAGE, AND WHIPLASH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Jun 23, 2014
Crash: 1
Injuries: 1
+ 1 more complaint for this component
ENGINE
6 complaints
I HAD 53,000 MILES ON THE VEHICLE. DRIVING ON HIGHWAY MY STEERING WHEEL GOT STIFF AND TOOK AN EXIT. MY VEHICLE WAS IN SMOKE AND TOWED TO NEAR BY HYUNDAI SERVICE CENTER. I WAS TOLD THAT TIMING BELT GOT BROKEN AND THAT IN-TURN CAUSED DAMAGE TO ENGINE PISTONS. HYUNDAI DECLINED TO OFFER ANY ASSISTANCE, AND SAID I HAVE TO PAY FOR ALL THE REPAIRS. I HAD TO SELL THE CAR FOR A FEW HUNDRED DOLLARS, BECAUSE THEY ASKED ABOUT 7K TO FIX A REPLACEMENT ENGINE.
Sep 13, 2019
EVERY TIME I START MY CAR IN THE MORNING I GET THIS LOUD CLINKING NOISE LIKE SOMETHING IS RATTLING INSIDE THE ENGINE AND SOUNDS LIKE THE TIMING CHAIN . I HAVE TRIED EVERYTHING POSSIBLE TO FIX THIS I HAVE TAKEN IT TO HYUNDAI BEFORE AND THEY CHANGED OUT THE TENSION OR PULLEY AND OTHER THINGS I HAVE TAKEN IT TO GET HER BRAND NEW COMPRESSOR AFTER I JUST GOT A BRAND NEW COMPRESSOR I HAVE TRIED PUTTING FORCE AND 30 MOTOR OIL ON REGULAR INTERVALS BUT NOTHING SEEMS TO QUIET THAT LOUD NOISE DON'T UNDERSTAND WHAT'S GOING ON AND HYUNDAI HAD NO IDEA WHAT THE NOISE WAS.
Jul 29, 2018
ENGINE SOMETIMES CUTS OFF WHEN I STOP AT A STOP LIGHT. DASHBOARD LIGHTS STAY ON. ENGINE STARTS WHEN I PUT CAR IN NEUTRAL AND PUSH START BUTTON WITH FOOT ON THE BRAKE. IT HAS HAPPENED 6 TIMES. NEW SPARK PLUGS AND AIR CLEANER AND FUEL INJECTION CLEANER HAVE NOT SOLVED THE PROBLEM. I SUSPECT THAT THE CRANK SHAFT SENSOR IS DEFECTIVE.
Oct 24, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, BUT RESTARTED INDEPENDENTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mar 02, 2017
THE ENGINE DOESN'T TURN OVER, AND ACCORDING TO THE MECHANICS AT THE DEALER, IT APPEARS THAT THE "ENGINE IS LOCKED UP". PRIOR TO THE CAR JUST STOPPING WHILE I WAS DRIVING, NONE OF THE ENGINE INDICATOR LIGHTS CAME ON. THIS CAR HAS 23,000 MILES. THE MECHANICS HAVE CONTACTED THE WARRANTY DEPARTMENT WHO HAVE REQUESTED PICTURES OF THE OIL PAN. I RECEIVED AN OIL CHANGE EXACTLY ONE MONTH BEFORE THIS INCIDENT AND NO ONE AT JIFFY LUBE NOTED ANY PROBLEMS.
Mar 08, 2016
+ 1 more complaint for this component
TIRES
3 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 225/45/R18 (NA). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATION ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS DUE TO TREAD SEPARATION, WHICH CAUSED A BUBBLE IN THE INNER TREAD OF THE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 21,000.
Nov 02, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.
Oct 19, 2015
Crash: 1
Injuries: 1
I BOUGHT 4 NEW MICHELIN PILOT SPORT A/S PLUS EARLY LAST YEAR. I HAVE PUT APPROXIMATELY 30K MILES ON THEM. I BROUGHT MY CAR INTO MY TIRE SHOP AND THE MANAGER TOLD ME MICHELIN WAS OFFERING MONEY TO REPLACE THE TIRES. I ASKED IF IT WAS A RECALL AND HE TOLD ME THAT IT WAS NOT. HE INSPECTED MY TIRES AND SHOWED ME THE TIRES WERE ACTUALLY FLAKING AND I COULD SEE TIRE CORDS SHOWING ON CERTAIN PARTS OF THE OUTER EDGE. I LOOKED UP TO SEE IF THERE IS A RECALL ON THE TIRE AND I COULD NOT FIND ANY MENTION OF THIS TIRE. WHY NOT? HUGE SAFETY CONCERN THAT HAS NOT YET BEEN ADDRESSED AND VERY FRUSTRATING TO THINK ACTION IS NOT BEING TAKEN. WAKE UP FOLKS!! I CANNOT BE THE ONLY ONE WHO HAS COMPLAINED. I WENT ONTO THE MICHELIN WEBSITE AND SAW NUMEROUS COMPLAINTS SIMILAR TO MINE ON THEIR SITE. WHAT DOES IT TAKE? A FATALITY BEFORE YOU "SPRING" INTO ACTION? *TR
Sep 24, 2014
SEATS
2 complaints
THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.
Nov 27, 2019
Injuries: 1
SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR
Dec 16, 2014
Injuries: 1
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE REVERSING. EACH TIME, THE CONTACT WAS ABLE TO CORRECT THE FAILURE BY OPENING AND CLOSING THE DRIVER'S DOOR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
Jun 22, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. ON SEVERAL OCCASIONS, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER. THE VEHICLE WAS TOWED TO FLORENCE HYUNDAI (1721 W LUCAS ST, FLORENCE, SC 29501 (843) 667-3317) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Jul 28, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
MY TAIL LIGHTS AND BRAKE LIGHTS STOPPED WORKING. REPLACED TAIL LIGHT SWITCH.DIDN'T SOLVE THE PROBLEM.
May 31, 2018
NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR
Dec 08, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
"TAKATA RECALL" > MY 2011 HYUNDAI GENESIS SEDAN HAS BEEN GRANTING MANY PROBLEMS WITH STARTING. SOMETIMES IT WILL START UP IMMEDIATELY, THEN SOMETIMES IT WILL START SLOWLY OR NOT START AT ALL AND SIMPLY REVERT TO A CLICKING AND NO START. THIS SEEMS TO ALSO BE GIVING MANY OTHER DRIVERS PROBLEMS AS I LOOK ONLINE. PLEASE UPDATE THIS INFORMATION AS I DO NOT WISH TO BE LEFT STRANDED. THE VEHICLE IS OFF WHEN THIS PROBLEM OCCURS.
Mar 18, 2018
THE SCREEN WHERE THE NAVIGATION IS FREEZES AND YOU CANNOT SEE TO CONTROL TO REGULATE THE AIR OR TO CONNECT VIA BLUETOOTH FOR HANDS FREE. IF YOU TURN IT OFF AND ON IT STILL WILL NOT CLEAR THE SCREEN AND YOU ARE STUCK WITH A LOGO. NAVIGATION WON'T WORK AND YOU ARE STUCK. IT HAS HAPPENED MULTIPLE TIMES OVER 40 TIMES IN THE LAST YEAR.
Aug 04, 2017
VEHICLE SPEED CONTROL,ENGINE
2 complaints
ON DECEMBER 22ND, 2015, I WAS DRIVING THE CAR INTO MY PARKING LOT AT MY OFFICE WHEN THE CAR BEGAN TO ACCELARATE ON ITS OWN. THIS IS THE SECOND TIME IN THE LAST 6 MONTHS THAT THE ENGINE HAS ACCELARATED WITHOUT DEPRESSING THE ACCELERATOR AND THEN CONTINUED TO REV HIGHER WHEN THE CAR IS PUT INTO PARK. IF IT WAS NOT FOR SOME QUICK THINKING, I ALMOST WENT INTO A WALL OF THE GARAGE. I IMMEDIATELY CALLED THE HYUNDAI DEALER AND SPOKE TO THE SERVICE MANAGER. HE COULD HEAR THE REVING OF THE CAR. HE ASKED IF I FELT SAFE DRIVING IT TO THE DEALER WHICH I DID. ALL THOUGHOUT THE RIDE, THE CAR CONTINUED TO ACCELARATE ON ITS OWN. WHEN I ARRIVED AT THE DEALER AND TURNED THE CAR OFF, THE CAR STOPPED DOING THIS. THE DEALER KEPT THE CAR FOR 5 WEEKS AND COULD NOT DUPLICATE OR FIND ANY PROBLEMS. I HAVE ASKED TO SPEAK TO SOMEONE AT HYUNDAI TO SEE WHAT THE NEXT STEPS ARE IF IT HAPPENS AGAIN
Feb 01, 2016
GOT JACKRABBIT YESTERDAY EVENING(APRL. 13 SUNDAY 2014, 6:30PM ). WHEN I TRIED EXIT TO ROADWAY FROM PARKING LOT, MOTOR REV UP BY ITSELF AND BREAK SYSTEM COULD NOT STOPPED VEHICLE COMPLETELY. I COULD HEAR THE SQUEAKING NOISE FROM BREAKS EVEN I PUSH THE BREAK PEDAL DEEP, I STILL WAS IN THE PARKINIG LOT AND COULD STEER ONTO EMPTY PARKING SPACE AND SHIFTED LEVER TO "NEUTRAL" AND RIGHT AFTER THAT, MOTOR RPM JUMPED OVER 6000 WITH LOUD MOTOR NOISE. I SHOT OFF THE MOTOR AND A LITTLE LATER, REIGNITE OVER AND OVER, SAME THING HAPPENED. ABOUT 20 MINUTES LATER, SYMPTOM DISAPPEARED BY ITSELF. I THINK I WAS LUCKY BECAUSE I WAS NOT ON THE HIGHWAY. I VIDEO RECORDED THIS WITH MY SMART PHONE. * JS
Apr 14, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
When the car gets wet, it sends my dashboard lights flashing, and I’m able to put the car in gear without stepping on the brake, I brought it to numerous of Honda dealerships and other mechanical shops, and they are undetermined to find the cause
Apr 03, 2025
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
The brake lines and fuel lines were corroded. The corrosion of the brake lines would lead to brake failure and the corrosion of the fuel lines would lead to a fire. The Hyundai dealer was the first to find the brake problem and after inspection by my mechanic, the fuel lines were also found to be corroded. I took my car in for a recall service at the dealer and after the service my brake light would illuminate when decelerating(with or without brakes being applied) .
Nov 28, 2024
FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
The contact owns a 2011 Hyundai Genesis Coupe. The contact stated while driving at an undisclosed speed during a rainstorm, there was water leaking into the interior of the vehicle through the rear windshield. The contact observed mold developing throughout the interior of the vehicle. Later, the contact stated that upon attempting to start the vehicle, there was a fuel odor inside the vehicle. After a visual inspection, the contact observed fuel leaking in the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel rail after observing a crack in the fuel rail. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 152,000.
May 20, 2024
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.
Dec 05, 2023
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I was driving home on January 1, 2023 at 5 AM at about 60 mph on an interstate when I heard a sound come from the back of my car and then looked into the rearview mirror and smelled smoke and saw fire flames in my rear and side mirrors. I tried to use my brakes to stop my car, but the brakes would not work, so I took it out of Drive and put it into park… which slowed the car down and I was able to exit the car right before it burst into flames. The car is now a total loss.
Jan 05, 2023
Fire: 1
STRUCTURE
1 complaint
Part number 82655-2M000 door handle base broke. This makes it so the door cannot be opened from the outside. If I were in an accident and my door was crushed no one could open the other door to get me out. This same pet was in a safety recall for a different model of theirs.
Dec 15, 2022
STEERING,POWER TRAIN,WHEELS
1 complaint
While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.
May 24, 2021
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.
Dec 10, 2020
Fire: 1
ELECTRICAL SYSTEM,SEATS,SERVICE BRAKES
1 complaint
RECALL ON CAR BACK IN 2014 FOR BRAKE FAILURE. IMPROPER FLUID USED CAUSING ABS ASSIST MODULE TO FAIL RESULTING IN SOFT BREAK PEDAL. PURCHASED VEHICLE IN 2014 USED AND NEVER TOLD OF THIS ISSUE AFTER PURCHASING VEHICLE NOR NEVER SENT ANY INFO. ELECTRICAL PROBLEMS , DRIVE SEAT WONT RESPOND , WIND SHIELD WIPERS RANDOMLY TURNING ON . TAIL LIGHTS NOT WORKING ALSO ON RECALL. THIS NOTIFICATION ALSO NEVER SENT TO USE RESULTING IN THE VEHICLE BEING REAR ENDED LAST YEAR . PASSENGER SEAT HEAD REST DEPLOYED AND NOT DRIVERS. CAR WAS FIXED AND A COUPLE OF WEEKS AGO THE PASSENGER HEAD RESET DEPLOYED AGAIN HITTING MY DAUGHTER AND AT THE SAME EXPLODED AND CAME OF ITS FRAME LANDING IN THE BACK SEAT. HYUNDIA DEALER WONT DO ANYTHING OTHER THAN WHATS ON RECALL NOW.
May 20, 2019
SERVICE BRAKES,SERVICE BRAKES, HYDRAULIC
1 complaint
I PURCHASED MY USED PRE-CERTIFIED HYUNDAI GENESIS 20 11 CAR IN FEBRUARY 2014 AND SHORTLY THEREAFTER I FOUND THAT MY BRAKES WHICH ORIGINALLY WERE FIRM WOULD GO DOWN TO THE FLOOR OR NEARLY TO THE FLOOR WITHIN 6 MONTHS I DID SOME RESEARCH ON THE CAR AND FOUND THAT IN 2013 HYUNDAI CORPORATION ISSUED A RECALL ON THE ABS SYSTEM DO 2 CORROSIVE BRAKE FLUID THAT WAS COULD POTENTIALLY CORRODE THE ABS SYSTEM AND 2013 THE BRAKE FLUID WAS REPLACED ON MY CAR PRIOR TO MY PURCHASE. HOWEVER HYUNDAI DID NOT INSPECT WHETHER ABS SYSTEMS HAD ALREADY BEEN DAMAGED BY THIS CORROSIVE BRAKE FLUID AND MERELY REPLACED IT MY CAR HAS AN ABS SYSTEM THAT HAS BEEN TESTED AND IT FAILS. THE BRAKE PEDAL ON MY CAR NEARLY TOUCHES THE FLOOR AND IT IS DIFFICULT TO STOP THE CAR SAFELY. I WAS DRIVING IN THE RAIN RECENTLY AND JUST MISSED HITTING A CAR THAT STOPPED SUDDENLY.
Jan 03, 2019
STEERING,SERVICE BRAKES
1 complaint
STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.
Nov 29, 2018
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING VEHICLE, THE LIGHTS SOME TIMES FLASH AND/OR THE VEHICLE STOPS RUNNING EVEN AT HIGHWAY SPEEDS.
Jul 20, 2018
PARKING BRAKE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE THE VEHICLE WAS STATIONARY ON AN INCLINE, THE ELECTRONIC PARKING BRAKE (EPB) INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE EPB FAILED TO RESPOND WHEN PROMPTED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO LEE EVERETT HYUNDAI OF EVERETT (7800 EVERGREEN WAY, EVERETT, WASHINGTON 98203). THE DEALER DIAGNOSED THAT THE EPB WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Jul 19, 2018
VISIBILITY/WIPER
1 complaint
ON WEDNESDAY JUNE 14TH 2017, WHILE IN MOTION AND OPERATING THE VEHICLE ON A STATE ROUTE AT 45 MPH, THE WINDSHIELD WIPERS CEASED ALL OPERATIONS, JUST COMPLETELY CEASED TO FUNCTION. IT WAS DURING A RAINSTORM AT THE TIME EST 7:45AM MAINEVILLE, OHIO / MASON OHIO AREA TO VERIFY THE STORM WITH WEATHER CHANNEL, A SEVERE THUNDERSTORM WAS IN EFFECT. I HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING STOPPING ALL TRAFFIC BEHIND ME. THE SPECIFIC PART IS THE WIPER MOTOR AND THE TRANSMISSION BROKE ACCORDING TO COLUMBIA HYUNDAI. THEY REFUSED TO REPAIR IT UNDER STATED EXTENDED WARRANTY. SERVICE MANAGER STATED IF I CAUSED A WRECK IT WOULD HAVE CAUSED A CAMPAIGN RECALL. THE RECALL AS I UNDERSTAND IT IS 140. BUT YET THEY REFUSED TO REPAIR IT.
Jun 15, 2017
VISIBILITY,VISIBILITY/WIPER
1 complaint
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH AT JUST A LITTLE PAST DUSK WHEN OUT OF NOWHERE I HEARD A VERY LOUD POP. AT FIRST I ASSUMED THAT MY WINDSHIELD HAD BEEN HIT BY A LARGE ROCK OR SOMETHING THAT HAD BEEN KICKED UP OFF THE ROAD AND I IMMEDIATELY BEGAN LOOKING FOR ANY SIGN OF DAMAGE. I SAW NOTHING AND CONTINUED DRIVING. A MINUTE LATER I HEAR A WHISTLING NOISE. TRYING TO FIGURE OUT WHERE IT'S COMING FROM, I EVENTUALLY PARTIALLY SLIDE OPEN THE ROOF PANEL AND DISCOVER THAT THERE IS A GAPING HOLE IN THE SUNROOF. THE MORE I DRIVE, AND THE MORE BUMPS I HIT, MORE AND MORE GLASS KEEPS FALLING. FORTUNATELY, MY SLIDING ROOF PANEL WAS CLOSED, SO IT PREVENTED ANY OF THE GLASS FROM FALLING ON ME. IT COULD BE A BIG SAFETY ISSUE FOR GLASS TO RANDOMLY SHATTER A DRIVER WHO IS ON THE HIGHWAY. FORTUNATELY FOR ME, IT HAD JUST STOPPED RAINING 30 MINUTES BEFORE THIS HAPPENED. I HAVE FILED AN INSURANCE CLAIM, AND THEY'RE GOING TO FIX IT IN A FEW DAYS, BUT IT'S GOING TO COST MORE THAN MY $500 DEDUCTIBLE. ONE ESTIMATE I RECEIVED WAS FOR $600. I'VE KNOWN VERY MANY PEOPLE WHO DRIVE CARS WITH SUNROOFS AND HAVE OWNED PRIOR, AND I HAVE NEVER SEEN OR HEARD OF THIS HAPPENING ON OTHERS. HERE'S HOPING IT DOESN'T RAIN BETWEEN NOW AND WHEN IT'S FIXED. *TR
Jan 23, 2017
STRUCTURE,UNKNOWN OR OTHER
1 complaint
CRACKING DASHBOARD BY SRS ON TOP RIGHT SIDE AND ALSO ON TOP LEFT SIDE.
Jun 17, 2016
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
POWER STEERING STOPPED WORKING WHILE N MOTION ON HIGHWAY WHILE TURNING N CURVE CASE #5206878, FRONT DOOR POWER WINDOW SWITCH REPLACED, BRAKES WENT OUT SUDDENLY WHILE GETTING OFF INTERSTATE TRAVELING FROM ONE SATE TO ANOTHER, ENGINE REPLACED, RADIATOR CRACKED & SPLIT, ALTERNATOR REPLACED
May 18, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHEN ACCELERATING WHILE TURNING A CORNER THE ENGINE LOSES POWER COMPLETELY. IN A HEAVY TRAFFIC SITUATION THIS HAS CAUSED NEAR ACCIDENTS AND ONCOMING DRIVERS TO SLAM ON THE BRAKES. VEHICLE BEGINS AT A DEAD STOP. 1/2 WAY THRU THE TURN THERE IS ALWAYS A COMPLETE LOSS OF POWER AND CAR STALLS FOR SEVERAL SECONDS UNTIL POWER RETURNS. THIS HAPPENS EVERY TIME WHILE ACCELERATING AROUND A CORNER. SCARY
May 05, 2016
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
AFTER SECOND TIME ANOTHER WINDOW LIFT (FAILED WITHOUT ANY USE) FELL DOWN, WENT TO DEALER FOR REPAIR. [THE DARKENED WINDOW FILMS WERE LEFT SCRATCHED WITH OPEN SPACES AT EACH REPAIR.] AUTO RELEASED TO CUSTOMER FOR A FEW DAYS UNTIL PARTS WOULD ARRIVE, AFTER RECALL SERVICE. WAS TOLD STOP LAMP SWITCH REPLACEMENT WOULD FIX ALL PREVIOUS ESC AND TRANSMISSION LOCKUP COMPLAINTS. NOT! AFTER LEAVING DEALERSHIP WHEN SLOWING TO 20 MPH WITH ELECTRONIC DOORS LOCKED AND WINDOWS CLOSED, TAPPED BRAKE, CAUSED AUTOMOBILE TO LURCH VIOLENTLY TO A SUDDEN STOP IN RUSH HOUR TRAFFIC. SMOKE FILLED THE INTERIOR AND NEITHER DOORS NOR WINDOWS WOULD OPEN, AND DASH LIGHTS FLASHED INTERMITTENTLY ON A RANDOM BASIS, WITH OUT LOGIC, AND DIED. AUTO WAS IMMOBILIZED AND COULD NOT BE SHOVED NOR DRIVER EXTRACTED BY FIRE DEPARTMENT RESPONSE (2). EVENTUALLY WAS ABLE TO CAUSE PASSENGER POWER WINDOW (ONLY) TO LOWER HALFWAY DURING FINAL FLASH FROM LIGHTS. WITH HELP WAS ABLE TO ESCAPE. TRUNK WAS OPENED WITH MANUAL KEY (KEY FOB INOPERATIVE) AND SWELLED BATTERY WAS MELTING DOWN, WITH VENTILATION, DID NOT EXPLODE. THE OEM BATTERY LOCATION FAILED BY SEDIMENTATION SHORTS FROM A "GOOSEY" SUSPENSION. DEALER RETRIEVED VEHICLE, AFTER WINDOW LIFT REPLACED, DEMANDED CUSTOMER REMOVAL BY PUTTING BAD BATTERY FROM ANOTHER VEHICLE IN FOR JUMP START. DROVE TO NEAREST AFTER MARKET STORE FOR ADSORBED GLASS MAT (AGM) BATTERY TO PRECLUDE FUTURE FIRES. DRIVER'S DOOR ACTUATOR TOTAL FAILURE REPLACED (37631). BRAKE LIGHT SWITCH REPLACED AGAIN (46704). BRAKE SWITCH DIODE RECALL REFUSED BY DEALERSHIPS THAT CONTINUE TO ALSO REFUSE TO ADJUST EMERGENCY FREE PLAY, AT ANY COST. POROUS OEM TIRES REPLACED FOR SAFETY. THIS CAR IS CONSIDERED UNSAFE TO DRIVE UNLESS ONE WINDOW REMAINS LOWERED FOR AN ESCAPE PATH.
Jan 14, 2016
SUSPENSION,WHEELS,UNKNOWN OR OTHER
1 complaint
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
Dec 01, 2015
AIR BAGS,STRUCTURE
1 complaint
MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF
Oct 04, 2015
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
WHEN ENGAGING THE TURN SIGNAL, THE HEADLIGHTS WILL FLASH OFF AND BACK ON QUICKLY. THIS ONLY HAPPENS WHEN THE HEADLIGHTS ARE SET TO "ON" (AS OPPOSED TO "AUTO"). IT DOES NOT HAPPEN EVERY TIME THE TURN SIGNAL IS ENGAGED, BUT IT HAPPENS 15-20% OF THE TIME. IT IS DISTRACTING TO THE DRIVER OF THE VEHICLE AS WELL AS OTHER DRIVERS AROUND THE VEHICLE. I'VE RESEARCHED THIS AND FOUND IT IS NOT AN ISOLATED CASE: HTTP://GENESISOWNERS.COM/HYUNDAI-GENESIS-FORUM/SHOWTHREAD.PHP?S=15515FE08925ADEB2371411165FE2C76&T=12026&PAGE=2. *TR
Apr 27, 2015
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR
Oct 31, 2014
Crash: 1
Injuries: 1
ENGINE AND ENGINE COOLING
1 complaint
I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR
Oct 03, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
CAR LOSS ALL FORWARD POWER, SPEED DROPPED TO 20 MPH ACCELERATOR HAD NO EFFECT. AFTER PULLING TO SIDE OF ROAD ENGINE WOULD NOT GO ABOVE 2000 RPM IN NEUTRAL. ENGINE LIGHT CAME ON, LIMPED TO DEALER. DEALER DIAGNOSED AS TROUBLE CODE C15, THROTTLE BODY ASSY. DEALER REPLACED THROTTLE BODY, DROVE CAR FOR 50 MILES IN 4 DAYS. NOW HAVE THE SAME PROBLEM, ENGINE LIGHT ON AND NO POWER. THIS IS A VERY DANGEROUS PROBLEM. WILL HAVE CAR TOWED BACK TO DEALER. LOOSING POWER WITH NO WARNING WHILE DRIVING ON THE INTERSTATES OR PULLING OUT INTO TRAFFIC IS DANGEROUS AND SAFETY PROBLEM!!!!!!! *TR
Aug 24, 2014
STEERING,STRUCTURE
1 complaint
LETTER FROM CONGRESSMAN SARBANES ON BEHALF OF CONSTITUENT RE VEHICLE SAFETY. *SMD THE CONSUMER STATED THERE WAS A METAL-ON-METAL SOUND COMING FROM THE VEHICLE AND THE STEERING WOULD BIND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE NOISE AND STEERING ISSUES WERE CONFIRMED. THE DEALER STATED THE PROBLEM WAS DUE TO A SEAM FAILURE ON THE CHASSIS. THE STEERING PUMP WAS REPLACED. HOWEVER, A MONTH LATER, THE PROBLEM RETURNED. *JB
Apr 02, 2014
VISIBILITY
1 complaint
I WAS TRAVELING ON A TURNPIKE IN MODERATE TRAFFIC AT APPROXIMATELY 74 MILES PER HOUR. I FELT THE VEHICLE GET WARM INSIDE SO I INCREASED THE AIR CONDITIONING TO LOW (MAXIMUM COOL SETTING) . ABOUT A MINUTE LATER, I HEARD A LOUD "POP" AND THAT WAS THE SUNROOF EXPLODING. WHEN IT HAPPENED, THE INSIDE COVER CAME OPEN ABOUT TWO (2) INCHES AND GLASS PARTICLES FELL ON THE INTERIOR OF THE VEHICLE INCLUDING MYSELF. FORTUNATELY, THE GLASS DID NOTGET INTO MY EYES AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. ABOUT 60% OF THE GLASS BLEW OUT OFTHE VEHICLE UNTO THE ROAD BEHIND ME. TRAILING VEHICLES WERE NOT INVOLVED AND AGAIN, FORTUNATE THAT THERE WAS NO TAILGATING OR THE GLASS WOULD HAVE FLOWN ONTO THEIR VEHICLES. THE GLASS EXPLODED INTO SHARP SHARDS AND IN PIECES ABOUT A QUARTER INCH. WORST CASE WOULD HAVE BEEN GLASS IN THE EYES AND NOT BEING ABLE TO CONTROL THE VEHICLE. *TR
Aug 13, 2013
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
MY 2011 GENESIS SEDAN WITH 30,000 MILES HAD BRAKE LIGHTS FAIL 2 TIMES. I WOULD PRESS THE BRAKES AND NONE OF THE BRAKE LIGHTS WOULD COME ON. ON BOTH OCCASIONS, THE ISSUE WAS DUE TO A FAILED DIODE PER THE DEALERSHIP. I NOTICED THAT THERE IS A BRAKE LIGHT RECALL FROM HYUNDAI-KIA THAT I SAW IN THE NEWS TODAY. HOWEVER, THE ARTICLE SEEMED TO SUGGEST THAT IT ONLY COVERS THE GENESIS COUPE. HOWEVER, I CAN TELL YOU THAT I HAD SIMILAR ISSUES WITH THE GENESIS SEDAN AS WELL WITH THE DIODE FAILURE MENTIONED ABOVE. ON THE FIRST INCIDENT AROUND 10/2012, ANOTHER DRIVER ON THE ROAD ALERTED ME REGARDING THE ISSUE. THE SECOND TIME, AROUND 1/2013, I NOTICED IT ON THE DRIVEWAY. *TR
Apr 03, 2013
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR
Aug 20, 2011
Crash: 1
Injuries: 1
FUEL SYSTEM, GASOLINE
1 complaint
THIS VEHICLE WAS PURCHASE NEW ON 2/4/11. IT IS RATED AT 20 MPG CITY 30 MPG HIGHWAY. THE MILEAGE HAS CONSISTENTLY BEEN POOR. IT NOW HAS 4200 MILES ON IT AND HIGHWAY MILEAGE WITH THE CRUISE CONTROL ON, IN WARM WEATHER, WITH NO LOAD OTHER THAN THE DRIVER IS AROUND 24 MPG. I HAD IT CHECKED BY HYUNDAI AND THEY REPLACED THE 02 SENSOR. THIS IMPROVED THE HIGHWAY MILEAGE SLIGHTLY FROM 23 TO 24 MPG. IT HAS NEVER APPROACHED 25 MPG LET ALONE 30 MPG. I HAVE READ ABOUT OTHERS COMPLAINING ABOUT THE POOR MILEAGE ON 4 CYLINDER GENESIS COUPES. IF THE MILEAGE RATINGS HAD BEEN MORE ACCURATE I WOULD NOT HAVE EVEN CONSIDERED BUYING THIS CAR. PLEASE RECALCULATE THE MILEAGE RATINGS TO ACCURATELY REFLECT WHAT PEOPLE WILL GET.
Jul 22, 2011
STRUCTURE,EQUIPMENT
1 complaint
2011 GENESIS, HAS BACKUP CAMERA , BUT NO AUDIO ASSIST, YOU MUST BE 2-5 FT BEFORE YOU SEE THE OBJECT IN THE SCREEN. HAVE WRITTEN TO HYUNDAI. WAS TOLD WHEN WE BROUGHT THE CAR THAT IT CAME WITH A BACKUP CAMERA, THEY ARE SELLING THE CAR WITHOUT THE HELP OF AN AUDIO DEVISE. I HAVE ALL THE PAPERWORK FROM HYUNDAI, WHERE THEY TOLD ME THAT THEY CANNOT DUE ANYTHING TO GIVE ME A AUDIO ASSIST. I CAN FORWARD THESE PAPERS TO YOU IF NEEDED. PLEASE CONTACT ME, THERE IS NOT ENOUGH SPACE TO REALLY WRITE ABOUT THIS PROBLEM. *TR
Jun 21, 2011
4.4/5.0
87 reviews

Frequently Asked Questions

How many problems does the 2011 HYUNDAI Genesis have?

The 2011 HYUNDAI Genesis currently has 143 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 HYUNDAI Genesis?

The most common problems reported for the 2011 HYUNDAI Genesis are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 HYUNDAI Genesis problem data come from?

All problem and complaint data for the 2011 HYUNDAI Genesis comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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