2015 HYUNDAI Genesis Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
294
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
52 complaints
Starter started smoking
Oct 19, 2025
The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.
Jul 28, 2025
See attached document for complaint.
Oct 04, 2024
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Oct 04, 2024
There is an outstanding recall 24V107000. As of 9/17/2024, Hyundai does not have parts ready for the recall repair. I went to a Hyundai dealer on or about 7/31/2024 after receiving a notice from Hyundai that remedy is ready and that I should go to one of its dealers to have the repair. I was informed the parts were not available and needed to order them. No parts were provided from Hyundai for the recall.
Sep 17, 2024
+ 47 more complaints for this component
EXTERIOR LIGHTING
28 complaints
This has been a recurring safety issue problem! The front turn signals repeatedly have indicated on etiher side that the bulb is burned out and hence do not light up nor flash when this occurs. Some folks chalk this up to it is normal for bulbs to burn out so I have been replacing them when this happens. But, a new bulb doesnt always work! It gets to be a game of try this bulb and then that bulb and then sometimes nothing works and I plug the turn signal harness back in and maybe a few days later it starts to work so it is more than a bulb issue and a significant safety issue if folks assume that the turn signal is performing correctly and the oncoming cars dont see any sign that I'm planning on turning. I can put in a new bulb and try adjusting the bulb in its seated position and grab the wires and jiggle to see if there is a short or bad conection and nothing changes the fact that the new bulb is not working. Also the bulbs that arent working appear to be in good working order when looking at the 2 filaments
Feb 04, 2024
My turn signals burn bulbs burn out constantly (2x a year) and I drive approx 8k miles per year. Turn signals are a basic basic safety issue & given that if you explore the Hyundai Genesis form it is a KNOWN faulty wiring design. . It is not simply a matter of changing a bulb - it’s very difficult to get to. Hyundai knows this issue since they changed the housing design for the 2016. I believe they owe their customers a safe option.
Jun 27, 2023
Both the left and right turn signals have had to be replaced over 5 times EACH since I purchased the car in 2018. The first time it happened I took it to the dealer and they said the lighting harness was the problem and they replaced it at no cost since it was under warranty. Then the right one went out and again they replaced the harness free. Then the left went out again and since replaced harness was under a year old, they replaced it at no cost. That was Feb 27. 2020. Each side has gone out at least 4 times since Feb, '20. Please keep in mind I drove less than 5000 miles during 2021 due to the pandemic. Now the dealer says the entire head light assembly must be replaced to solve the problem. This is a real safety concern because other drivers need to know where I'm turning or I might get hit. Hyundai charges $1,100 to replace headlight assembly on each side-any discount given! So now I must replace the bulb about every 3-4 months on each side to feel safe driving. This a problem with their 2015 models because we have a friend who had the same problem
Mar 02, 2023
Head light control knob on the blinker handle. While driving, using the blinker, the headlights' turn knob is extremely sensitive. It has happened several times. Driving at night, turn on the blinker to go right, it also scrolls the headlight control and turns them off. HIGHLY dangerous in my opinion. Safety concern for myself and other drivers Mentioned this to Kingdom Kia of Rolla, MO. Service worker said she has heard of this complaint before. The light knob is very sensitive. Has not been inspected by manufacturer No warning lamps etc.
Mar 02, 2023
Driver side front turning signal/Daytime Running light burns out constantly. I have replaced that bulb at least 6 times since purchasing the car in 2018. Dealer confirmed it's common with my vehicle, and advised me to use OEM bulbs only as other bulbs would blow out faster. After the first bulb was replaced with a dealer OEM and that blew out within a few months, I purchased one from auto zone and it burned out within a week. Have been using OEM bulbs ever since. I have two friends with the exact same year make and model, and they have experienced the same issue. You can also see many threads hear describing the issue: https://www.google.com/search?q=2015+genesis+sedan+turn+signal+bulb+burns+out+site:genesisowners.com With a bulb that burns out constantly, there's a risk of people not wanting to swap them out and just not having a left turn signal on front of vehicle, this poses a safety risk to the driver and to everyone around them if they cannot properly signal their intent. One of my friends has chosen this route, after swapping the bulb 3 times, he has refused to do it any further. The indication that the bulb has burned out is a "Hyper Flash" meaning the left side turn signals will flash more rapidly than before to indicate a bulb has burned out. Many users have switched to LED lights to assuage the issue, however this is an aftermarket solution, not one that is provided by the manufacturer.
Aug 01, 2022
+ 23 more complaints for this component
UNKNOWN OR OTHER
21 complaints
Oil pressure sensor failed (known issue with this engine) and causes the oil light to go off and on while idling and in motion. Part has a manufacturer recall already in Korea but not in the US for the same issue
Jan 04, 2025
With no aparent reason (no impact event) the glass panel between the windshield and sunroof has shattered.
Aug 10, 2024
UNKNOWN I drove it to work then it started spilling oil and wouldn't start so got it towed over to a shop and got it diagnosed and they said it was the motor and they didn't work on motors so I found a shop that did work on motors and they put a new used engine in and then the shop told me that all it needed was flashed and it will work again so I went to hyundai to get that done and they told me they couldn't get it done because of 6 codes the shop needed to get off and fixed so I waited some more for them to fix it they still didn't so I was not going to pay them anymore so here it sits in my parking lot broken down still
Jul 26, 2024
It has been over five months since I was notified about this recall and nothing has been done sense then. I am extremely unhappy with Genesis.
Jul 01, 2024
The Oil pressure sensor is faulty. The light comes on when it's cold temperatures outside. Upon revving the engine above 1500RPMs or so, the oil pressure sensor light goes off.
Feb 13, 2023
+ 16 more complaints for this component
STRUCTURE
16 complaints
The paint on my hood & fenders is falling off rapidly causing a not so good look for the Genesis brand.
Dec 08, 2025
In July 2023, the driver's side passenger door stopped opening for no reason. There was no damage nor was there an accident. Upon researching this issue, I learned that this is a common problem for the 2015 Hyundai Genesis models. It is not safe to have passengers ride in the vehicle as they could not get out in the event of a flood, fire or accident. On July 20, 2023, I contacted Hyundai Motor America and was assigned Case No. 21756483. Max, National Consumer Affairs, Hyundai Motor America, (833) 462-8722 xX65522, was assigned. On August 4, 2023, Max scheduled an appointment at Roseville Hyundai for September 29, 2023. No repairs were performed nor was a clear diagnosis made as Hyundai did not if indicate it would pay for the repairs. On October 10, 2023, Rae, a service employee from the dealership, left a voicemail that due to the age of the vehicle and miles outside the warranty, Hyundai would not assume responsibility for the repair. A consumer of a vehicle has a reasonable expectation that all four car doors will open and close for many years. Due to the cost and supply issues, consumers are keeping their cars longer. We have owned many vehicles and even three Hyundai vehicles at the time of this incident, and not once did a door cease to open. I am seeking assistance from Hyundai repair this safety issue.
Oct 23, 2023
Driver’s side rear passenger door mechanism has failed. Door will not open when handle is pulled from the outside of the vehicle, nor when the occupant uses the interior door handle. This hinders the occupants from exiting the vehicle and is unsafe. Maintenance personnel have replicated the issue and have found no root cause.
Aug 01, 2023
Rear passenger door lock inoperable. Not able to open door from inside or outside. Safety issue, vehicle accommodates two child car seats in the rear. Component failure, should be a recall.Safety issue.
Mar 05, 2023
I was attempting to open the rear door to help my child exit the car when the exterior door handle broke off in my hand leaving me unable to open the door. Luckily there was no emergency and I was able to use another door. I was told this is a common problem with these door handles and feel it could create an entrapment issue under the worst circumstances.
Sep 07, 2022
+ 11 more complaints for this component
STEERING
12 complaints
My 2015 Hyundai Genesis 3.8 AWD has steering issue. The steering wheel "sticks," not returning to the center on its own when steer more than 20 degrees either to the left or right. For example, on a winding road or on a corner, I would turn or rotate the steering wheel either to the left and right, and the wheel will stay that way rather than returning to the center once the road become straight. I have to yank the wheel back to the center in order to keep the car on the road. On a highway, I have to make constant correction to keep the car center or hold the wheel firm in order to keep the wheel, therefore, the car stady and and safe. THIS IS A SERIOUS SAFETY ISSUE. I had an extend warranty until April 2025, and such brought the issues to 2 different dealers but they did not help. Each dealer attributes the steering issue to 2 separate problems. One dealer pointed to the rotors (which is relatively news) and the other to a suspension. I know about car. I changed the rotors myself and the suspension. A friend no is a master mechanic himsefl inspect the car for this year's annual safety inspection, and he found no issues withe neight the rotors or suspension after I made the replacments. THE STEERING ISSUE PERSISTS. If you would search the web( suchas Genesis Forum and others) other people have exactly same issues, so much so, Hyundai has issue a technical bulletin to deal with the steering issue under the question, e.g., replace entire steering column. Hyundai should replace all vehicle wiht the issue because this is clearly safety issue to me and any body who are on the road, for god forbids, I could lose control of my car and mawn them over! NHTSA has to at least lauch an investigation. The issue is not mine alone, other GENESIS G80 owners are driving unsafe car as of now! THANK YOU.
Nov 10, 2025
Electric Assisted Steering sporadically locking up during turns, requiring effort to unlock. Other times it will lock during hwy driving requiring significant effort to steer the vehicle. Once under 60 mph it unlocks and goes back to normal. This has been happening unexpectedly and without any warnings. Stopping and shutting down the vehicle then restarting will also reset the steering.
Jul 22, 2024
The steering wheel frequently locks in position during left or right turns at speeds between 30 and 70 mph. A deliberate effort is required to return the steering wheel to neutral. My Hyundai dealer shop would not diagnose the problem due to the problem being intermittent, despite the car being under the bumper to bumper warranty.
Nov 04, 2023
Steering wheel sticks in turns, requiring the wheel to be pulled back to center. This is most noticeable on long sweeping highway turns and adds additional effort to operating the vehicle. This is the second time I've had this problem. The first time, at approx. 30k miles, the Hyundai diagnosed and replaced the electric power steering rack, which resolved the issue. Now at 65000 miles, the same issue has returned. There are a number of other people posting on the genesis forums about this same issue.
Jun 02, 2023
THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED WHILE DRIVING THE VEHICLE IN COLD WEATHER, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
May 17, 2021
+ 7 more complaints for this component
ENGINE
12 complaints
A well known and documented case of the oil pressure sensor switch failure has occurred on my car. Hyundai has recalled the car for this problem in South Korea. My switch failed at slightly over 60,000 miles. The switch is in an inaccessible location on the engine for even a good DIY owner-mechanic, which makes it very expensive to replace. This is a very common discussion on Hyundai owner forums and elsewhere.
Feb 21, 2025
Oil pressure sending unit sensor failed and triggered oil light to come on.
Jan 09, 2025
Oil light is on after 65k miles , defective component recalled in Korea already
Dec 21, 2024
Engine warning light is showing up constantly, so visited Hyundai dealer, Valencia, but did not do anything. When visiting another repair shop, technician advised it is related to Stater Assembly Safety Recall. Hyundai did not do anything regarding this recall even there is probable fire explosion. It is seriousely worried about this matter. Please help this one. Thank you.
May 31, 2024
Oil pressure sensor is faulty and has gone out at ~74k miles. Looking into it, this is a known issue and has been recalled in Korea. The sensor is in the engine block and is a very costly repair. This needs to be recalled in the US!!
Nov 08, 2023
+ 7 more complaints for this component
SERVICE BRAKES, HYDRAULIC
12 complaints
The contact owns a 2015 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jun 10, 2024
The contact owns a 2015 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when he turned his vehicle on the ABS warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,100. VIN tool confirms parts not available.
May 06, 2024
The contact owns a 2015 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 08, 2024
The contact owns a 2015 Hyundai Genesis. The contact stated while driving through heavy rain, the ABS warning light intermittently appeared on the instrument panel. Recently, the contact stated that the ABS warning light remained illuminated upon starting the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) which was linked to the failure. The dealer and the manufacturer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 30,000.
Nov 13, 2023
The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dec 13, 2021
+ 7 more complaints for this component
POWER TRAIN
11 complaints
The differential mounting bolt on the passenger side (the only one on that side) backed out and broke causing that side of the differential to smack the bottom of the car and then sag on the passenger side after letting off the throttle. Once it dropped it made the car come to a compete stop fast. Luckily there was no accident. This exact issue has already been fixed previously under recall, due to this the dealership nor manufacturer is wanting to fix it under the recall again. My case number with hyundai [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 14, 2025
The oil pressure sensor causes the light to come on and the engine to run bad and the fix is very very pricey and i have seen MANY people online complaining about this.
Nov 06, 2024
Transmission at low speeds going into the 1st gear has a hard pull. Rmps jumps from 2to4 and back down until it reaches 2nd gear and it doing it again. After that it's smooth. Only way to avoid this is drive fast. Other genesis owner has the same issues. They say to change the Transmission fluid but it will eventually do it again. It makes alot of people that drive my car really scared.
Jul 12, 2022
The contact owns a 2015 Hyundai Genesis. The contact stated while driving at various speeds, the vehicle loss motive power and stalled, with the accelerator pedal depressed. There was no warning light illuminated. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
May 24, 2021
SITTING FROM IDLE,GIVING IT GAS THE CAR BOGS DOWN,HESTIATES BEFORE TAKING OFF.WHEN IT DOES MOVE IT'S SUDDEN AND SURPRISES YOU MY THE MOVEMENT
Sep 30, 2019
+ 6 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
10 complaints
The headlights intermittently turn off when driving at night. Usually it’s related to using the turn signal, but sometimes it does it completely on its own. Puts others and self at risk as driving down remote roads in the dark and lights cutting out for several seconds can be deadly. Dealer claims they cannot replicate after having the car for nearly 13 weeks total. (7 weeks first time, did not fix issue, 6 weeks second time, “couldn’t replicate”) Unknown. The dash will flash the headlight menu but no other warnings.
Oct 04, 2024
The turn signal lights on both the driver and passenger side frequently goes out/stops working (at least 2-3 times a year per side). This has occurred since I purchased the vehicle in 2015. I have had the lamp housing replaced following a campaign issued by the manufacturer and any other related diagnostics and bulb replacements were done under warranty by the dealership. However, the issue persists due to sockets burning out too quickly as it's recorded by the dealership. I have also contact the Hyundai corporation regarding this several times and opened complaints. Nothing has been done. I have records to show how often the turn signals have had to be replaced over the last 9 years. By now I would've expected this would be a recall (especially with other owners complaining of the same things across the Internet). This is a safety concern because not having reliable turn signals/turn signals going out too soon prevents other drivers from knowing what turn I am about to make while driving. That is a safety concern for me and others who are oncoming in my direction.
May 07, 2024
Rt Side Day Running Light. This model Hyundai Genesis uses what is suposed to be an intermittent bulb / socket for turn signaling. In this 2015 model it is so it's on ALL THE TIME as driving lamp. Bulb overheats, burns out, scorches the socket. Bulbs now last less than 5 months. Dealer replaced scorched scoket and bulb today. $169.00 Not under warranty
May 23, 2023
The 2015 Hyundai Genesis model was produced with a halogen daylight running lamp that is also the directional turn signal; because of this dual function, the directional fails. When you google this issue, there are hundreds of other owners who have either made videos or blogged about the same issue. I have spent over $1000 dollars trying to fix the issue and when it was under warrantee, the dealership must have spent three times as much without success. Drivers coming at you, have no idea that you are turning or not. Wiring harnesses have been changed, switches replaced, multiple bulbs and I have even changed out the headlight assembly. Hyundai is aware of this issue and has turned their backs on their customers
Apr 28, 2023
The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.
Jun 06, 2022
+ 5 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
9 complaints
The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a red light, the vehicle started shaking with the check engine warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle accelerated but failed to exceed 20 MPH. The vehicle was steered to the side of the road and shifted into park(P). The vehicle was restarted, but the failure persisted. The vehicle was taken to an independent mechanic, where a handheld diagnostic machine retrieved DTC: P2106, P0638, and P2110. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle body and the foot control throttle needed to be replaced. The contact was also advised by the mechanic that there may be an electrical system issue with the vehicle. The vehicle was not repaired, but the codes were reset. The contact took the vehicle to the residence and replaced the throttle body and the foot control throttle, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600.
Nov 17, 2025
The contact owns a 2015 Hyundai Genesis. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle had remained at the dealer for four months. The vehicle was not diagnosed or repaired. The contact stated that the failure could be related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Sep 27, 2024
I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I’m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I’m stuck in a bad situation I need help with this .
Jun 07, 2024
The contact owns a 2015 Hyundai Genesis. The contact stated that when she depressed the push-to-start button, the vehicle failed to start. The contact noticed there was water near the battery compartment. The contact removed the water, but the compartment continued to retain water. The battery, oil, and engine warning lights were illuminated. The contact called the local dealer, who informed her about a recall and referred her to the local Hyundai dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified. The failure mileage was unknown.
Mar 07, 2024
I was driving the car, and without warning, it just said engine overheating and shut off. If I had pulled out in front of someone, I could easily have gotten killed. There was no prior indication of anything wrong. Just riding down the road and it just shut off for no reason and would not restart. Towed it to the dealership and they told me that I need a new electronic control module and quoted a price of $4,000. That is freaking outrageous for something that should never have gone wrong in this car. I researched online and there are multiple Hyundai Genesis sedan owners have had a problem with the electronic control module going out for no reason. This is something Hyundai should be held accountable for as it is a major safety hazard. For your car to just shut off for no reason while driving it, is extremely dangerous and life-threatening.
Sep 25, 2023
+ 4 more complaints for this component
TIRES
7 complaints
I was checking to see if my spare tire was inflated. When I noticed it needed air, I removed the tire from my trunk and saw that it had split apart. This tire has never been used. I know this because the yellow line around the circumference is not worn neither are the little rubber spikes that stick off the tire.
Jul 08, 2025
2015 HYUNDAI GENESIS. CONSUMER WRITES IN REGARDS TO PREMATURE TIRE FAILURE. *LD THE CONSUMER STATED THE TIRES WERE WORN OUT AT 19,000 MILES. *JS
May 10, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 245/45R18. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM BRUNSWICK (5400 ALTAMA AVE, BRUNSWICK, GA 31525 (912) 231-4453) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CALL THE CONTACT BACK; HOWEVER, THE CONTACT DID NOT RECEIVE A RESPONSE IN TEN WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 20, 2017
THE DEALERSHIP REPLACED THE ORIGINAL TIRES ON OUR 2015 HYUNDIA GENISIS 5.0 WITH CONTIPROCONTACT TIRES DUE TO A RECALL ON THE ORIGINAL HANKOOK TIRES IN JUNE 2016. SINCE THEN WE HAVE REPLACED , ON SIX DIFFERENT ACCATIIONS,ONE OF THE TIRES .THE FIRST TWO, ONE FRONT AND ONE REAR ,WERE BECAUSE OF BUBBLES ON THE SIDEWALL. THE NEXT ONE WAS FROM TREAD SEPERATION ON A REAR TIRE, AND THE LAST TWO ,WERE FRONT TIRES, BOTH FROM BLOW OUTS, AFTER HITTING SMALL POTHOLES AT LOW SPEEDS ON TWO DIFFERENT ACCATIIONS. I HAVE NEVER HAD PROBLEMS LIKE THIS BEFORE,AND I HAVE BEEN DRIVING FOR OVER 50 YEARS. I THINK THESE TIRES ARE DEFECTIVE AND DANGEROUS.SOME ONE NEEDS TO DO SOMETHING BEFORE PEOPLE START GETTING HURT OR EVEN KILLED FROM THEM.
Jun 26, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 275/35/R19 (NA). THE CONTACT OBSERVED THAT BOTH REAR TIRES WERE DEFLATED. THE CONTACT ADDED AIR TO THE TIRES. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE INSIDE TIRE TREAD SEPARATED FROM THE REAR TIRES. THE VEHICLE WAS TOWED TO THE DEALER FOR A SECOND OPINION AND THE FAILURE WAS CONFIRMED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 26,900 AND THE TIRE FAILURE MILEAGE WAS 17,000. THE DOT NUMBER WAS NOT AVAILABLE.
Feb 06, 2017
+ 2 more complaints for this component
AIR BAGS
6 complaints
I have completed 2 of these recalls through factory Hyundai while stationed in South Korea for military service. I have the paperwork, and I'm trying to get the NHTSA to clear my vin of these two repairs in order to import my vehicle back to the US. Can you please help me?
Apr 08, 2024
The contact owns a 2015 Hyundai Genesis. The contact stated that the air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 21,000.
Feb 04, 2022
The DAB module assembly (air bag system) driver's side has to be replaced due to failure. Only warning was a creaking sound from the steering column when turning. Although I have an extended warranty, never been in an accident, and the car is only 6 years old with 44,000 miles, the extended warranty for the air bags is only for 5 years. The cost to replace the DAB is over $900.00. I feel strongly that Hyundai should cover the cost.
Sep 16, 2021
THE AIRBAG IS DEFECTIVE AND WILL NOT DEPLOY. NO IDEA AS TO THE CAUSE AS THIS WAS A RECENTLY PURCHASED CAR. NO OUTSTANDING AIRBAG RECALLS AND YET NO REPORTED ACCIDENTS AND NO HISTORY OF AIRBAG DEPLOYMENT. THE DEALER WHO SOLD US THE CAR ASSUMES A MANUFACTURER DEFECT. *TR
May 20, 2020
THE VEHICLE, A 2015 HYUNDAI GENESIS 5.0 IN RELATIVELY SLOW MOTION ENTERING A PARKING LOT, WAS INVOLVED IN A PASSENGER SIDE IMPACT ACCIDENT ON 10/6/15. THE OTHER CAR SUSTAINED FRONTAL DAMAGE AND WAS TOWED BUT THE GENESIS REMAINED DRIVABLE. FOUR (4) DAYS LATER, ON 10/10/15, WHILE IN MOTION, THE PASSENGER SIDE AND CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED.
Nov 18, 2015
+ 1 more complaint for this component
WHEELS
6 complaints
LOSS OF AIR FROM TIRES. SIDEWALL CRACKING WITH COMPLETE SHREDDING OF TIRE SURFACE LEADING TO EMERGENT STOP WHILE DRIVING ON HIGHWAY.
Jul 26, 2018
IN 2016 I BOUGHT A 2015 HYUNDAI GENESIS WITH CONTINENTAL PRO CONTACT. THIS WAS A NEW CAR WITH 1,565 MILES ON IT. IN LESS THAN A YEAR I NOTICE THE SIDE WALL ON THE FRONT TIRE HAD A BULGE IN IT. THE DEALER WOULD NOT REPLACE THE TIRE FOR FREE BUT OFFERED A DISCOUNT ON ANOTHER TIRE. I TOOK THE CAR IN TODAY FOR SERVICE AND THEY FOUND A BULGE IN THE SIDE WALL OF THE REAR TIRE. THE FIRST TIRE ONLY HAD 14,466 MILES I'M CURRENTLY AT 21,711 MILES. I'M GOING TO REPLACE THEM ALL BUT THINK THEY SHOULD BE RECALLED. OH AND WHEN CHECKED THE DOT # ,THREE OF THE TIRE DID NOT HAVE THE FOUR DIGIT DATE. ONLY ONE HAD THE WHOLE NUMBER AFFE WC85 2115.
Jan 15, 2018
THE CURRENT TIRES WERE REPLACED IN SEPTEMBER 2015, I HAVE HAD THREE INSTANCES OF TIRES BLOWING OUT THE SIDEWALL AND A TOTAL OF 7 TIRES REPLACED IN LESS THEN 10K MILES
Jul 08, 2016
TODAY MY WIFE WAS DRIVING OUR GENESIS AND WAS ALMOST IN A ACCIDENT BECAUSE OF CAMPAIGN138 "CRACKS IN THE SIDEWALL". I'VE BEEN COMPLAINING FOR THE PAST TWO MONTHS WITH 2 SUPERIORS AND 1 CASE MANAGER. THERE HAS NOT BEEN ANY RESOLUTIONS OR SINCE OF AGENCY.
Mar 24, 2016
AFTER 25,000 MILES TIRE TREADS WERE SEPARATING ON THE INSIDE EDGE OF ALL FOUR TIRES. THESE WERE ORIGINAL FACTORY-INSTALLED HANKOOK VENTUS NOBLE S2 TIRES. HYUNDAI HAS A RECALL IN PLACE DUE TO THE POSSIBILITY OF VIBRATION, BUT THE RECALL MAKES NO MENTION OF SAFETY ISSUES OR TIRE FAILURE. THE ISSUE WAS FOUND WHEN DEALER WAS ROTATING TIRES ON NORMAL SCHEDULE.
Jan 06, 2016
+ 1 more complaint for this component
VISIBILITY/WIPER
5 complaints
While driving on the highway (70mph) the front sunroof panel unexpectedly exploded raining glass all over the driver and vehicle. Prior to the sunroof exploding there were no signs of it being compromised (dents, scratches, cracks, etc.). Very small shards of glass were impaled into the drivers head and hands. After trying to have the sunroof repaired by two separate Hyundai dealerships who were unable to perform the work, the vehicle had to be repaired by an auto body shop.
Jun 06, 2022
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 25 MPH IN INCLEMENT WEATHER, THE WINDOWS FOGGED UP. THE CONTACT STATED THAT THE DEFROSTER WAS ACTIVATED, BUT FAILED TO CLEAR THE WINDOWS. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE OUT OF THE WINDOWS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY CONTACTED HYUNDAI GREENFIELD (6133 S 27TH ST, GREENFIELD, WI 53221, (414) 238-2000) AND INFORMED THEM OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Dec 05, 2019
PANORAMIC ROOF REAR PANEL SHATTERED. VEHICLE WAS SLOWLY TRANSITIONING FROM DRIVEWAY TO ROAD SURFACE OVER SLIGHT DEPRESSION. REAR SUNROOF PANEL BEGAN TO MAKE POPPING NOISES THAT DID NOT STOP WHEN I STOPPED MOVING. I GOT OUT OF THE VEHICLE AND WHEN I CLOSED THE DOOR THE REAR PANEL SHATTERED UPWARDS, SPRAYING GLASS BITS ONTO ME AND THE GROUND. REAR PANEL SHATTERING WAS MOSTLY CONTAINED BY SHATTERPROOF FILM INSTALLED ON THE INSIDE AFTER RECEIVING NOTICE THAT THESE GLASS PANELS ARE PRONE TO SPONTANEOUS IMPLOSIONS. VEHICLE IS PRESENTLY AT DEALER BEING VALIDATED FOR EXTENDED WARRANTY COVERAGE.
Aug 26, 2019
DURING ROUTINE CITY STREET DRIVING, THE SUNROOF SPONTANEOUSLY MADE A LOUD EXPLOSION SOUND, SHATTERED AND FELL INTO THE CAR. GLASS HIT MYSELF AND MY PASSENGERS WHILE THE CAR WAS IN MOTION. WHEN I WENT TO THE DEALERSHIP TO ADDRESS THE ISSUE, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIRS OR SUBMIT TO MY INSURANCE. I HAVE HAD THIS $40,000 CAR FOR 3 MONTHS, PRIOR TO THIS INCIDENT THE TRUNK WAS LEAKING EVERY TIME IT RAINED AND HAD TO BE REPAIRED.
Jun 27, 2016
I WAS TRAVELING EAST ON I94 IN MINNEAPOLIS IN SNOWY WEATHER AT ABOUT 9:30 PM ON FEB 7.. TEMP AT 16 DEGREES. NEEDED TO USE THE WINDSHIELD WASHERS. WHEN I TURNED THEM ON THERE WAS NO WASHER FLUID BUT THE WIPERS WENT ON. MY WINDSHIELD BECAME COMPLETELY OBSCURED. I HAD TO TURN ON MY FLASHERS, STOP TRAFFIC IN THAT LANE IN HEAVY TRAFFIC AND HAD A DANGEROUS AND HARD TIME GETTING TO THE SHOULDER. TURNS OUT THE FLUID WAS FROZEN. I USED SNOW TO CLEAR THE WINDSHIELD. IT HAS NOW FROZEN 4 TIMES IN COLD TEMPS. I HAVE HAD IT FREEZE AT TEMPS AS HIGH AS 18 DEGREES. I RETURNS TO WORKING CONDITION AT ABOUT 28 OR 29 DEGREES. HYUNDAI IN AURORA ILLINOIS PUTS THE FLUID IN WHEN I GET AN OIL CHANGE AND I NEVER PUT FLUID IN. WHEN IT WORKS THERE APPEARS TO BE SOMETHING BESIDES PURE WATER IN THE FLUID AS I OBSERVE A 'SUDSING' EFFECT. DURING MY LAST OIL VISIT ON FEB 9 AT A TEMP OF 18 DEGREES, I HAD A HYUNDAI EMPLOYEE CONFIRM THAT THE FLUID WAS FROZEN AND THE WASHERS DID NOT PROVIDE ANY FLUID WHILE THE WIPERS ACTIVATED.
Feb 09, 2016
VEHICLE SPEED CONTROL
4 complaints
There is a code that comes on my car, makes the engine light come on then it goes out on its own . And every year it’s back on same code. Has been happening for years . I took it to the dealership 2xs for the same reason each time they said nothing was wrong cleared the code and the engine light went out. This year being the 9th year having the vehicle the engine light kept coming back on every day after it was cleared and nothing found. So the Happy Hyundai dealership ship said leave the car overnight and see if the engine light is back on and if so he can see then what the issue is because it won’t be historical. I paid $212 for diagnostic, and then a few days he said leave overnight. He discovered that the throttle body had an issue and suggested cleaning. But the car goes in limp mode and I couldn’t accelerate but 20-25 mph. The first 20 mins of driving every day. Then it takes off. He determined that an accelerator pedal position sensor was bad. And I went years without any one diagnosing this. My car only has 34550miles approximately. And it’s almost 9 years old. 34k miles a sensor shouldn’t be bad that soon. The codes were P0651/ and P2106. And now in 2024, someone finally figured it out. But now it’s been almost 9 years and I’m paying $900 or 1k for replacement when it was clearly something wrong years ago . Undiagnosed.
Feb 28, 2024
The contact owns a 2015 Hyundai Genesis. The contact stated while driving approximately 40 mph, the contact felt that the vehicle was rear ended, and the vehicle launched forward. The vehicle was taken to the dealer where the failure was not yet determined. The vehicle was not repaired. The contact mentioned the second time the failure occurred; the contact almost crashed into another vehicle. The vehicle was taken to the dealer multiple times and the failure was not determined. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
Jul 12, 2021
MY CAR WAS PERFECTLY OPERATIONAL BUT SUDDENLY DURING REGULAR DRIVING ON THE 101 HIGHWAY IT SHOWED SOLID CHECK ENGINE SIGN. I CHECKED THE ERROR AND IT READ P0880 I HAD TAKEN MY CAR TO THE HYUNDAI DEALER (KEYS) WHERE THEY DIAGNOSED IT AS TCM INTERNAL FAILURE AND RECOMMENDED CHANGING THE TCM AFTER PAYING FOR THE PART AND INSTALLATION ($994.00 AND $162.00 FOR DIAGNOSIS) THE DEALER INSTALLED THE PART AND CAME BACK TO INFORM ME THAT THE ISSUE PERSISTS AFTER PART'S INSTALLATION AND THAT THEY ARE GOING TO WORK WITH THE ELECTRICITY TO FIX THE PROBLEM. DEALER INFORMED ME THAT THEY SHALL WORK ON THE CIRCUITS BUT NOT WITH ANY TRANSMISSION PROBLEM. AS THIS ISSUE HAPPENED WITH REGULAR USE, I BELIEVE IT TO BE MANUFACTURING ISSUE THAT MUST BE CARRIED OUT AND FIXED BY HYUNDAI.
Sep 24, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DENNIS HYUNDAI OF DOUBLIN, 2441 BILLINGSLEY ROAD, COLUMBUS, OH 43235), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *LN CONSUMER HAS DETAILING 4 EPISODES WHICH ARE LITERALLY LIFE-THREATENING IN NATURE. CAMSHAFT POSITION SENSOR CODE MALFUNCTION AND PLAN TO REPLACE IT UNDER WARRENTY. MOST OF THE SIMILAR EPISODES WERE REPORTED TO BE DUE TO A FAULTY THROTTLE POSITION SWITCH (TPS) AND THE RECOMMENDATION WAS TO REPLACE IT WITH AN UPDATED POSITION SWITCH. UPDATED 9/12/18*JB
Oct 18, 2017
SERVICE BRAKES
4 complaints
The brakes drag on the primarily on front passenger side and sounds like its cutting into the rotor. They've been replaced several times and after a few months the issue reappears. The issue can affect any of the of the four wheels. It's much worse during frequent braking, or 'stop and go traffic', and when it's warmer outside.
Feb 13, 2023
The contact owns a 2015 Hyundai Genesis. The contact stated while operating the vehicle and lightly depressing the brake pedal, the vehicle would abruptly stop. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 38,000.
Jul 28, 2021
THE CONTACT OWNS A 2015 Hyundai GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 ( SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
May 18, 2021
This issue has started with my car stalling out in a parking lot sitting idle. The car just turned off. I restarted the car and it turned off again. After this happened i have noticed turning my car on its slow - like the battery is dieing. I went to Hyundai to get a diagostic test and nothing came up and they could not duplicate the car turning over slowly. Since then my car is still slow to start - "sometimes" . NOW, I can go out and if I have to make several stops - it is garanteed to start slow and get stuck with the Auto Brake on - Which you can not release. I have a picture of the dashboard and a video of what happens when I drive - no RPM. This is causing me not to drive this car - I use to be a very happy Hyundai Genesis owner.
May 17, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot
Jun 21, 2024
BACK UP CAMERA. I HAVE REPLACED THE BACK UP CAMERA 3X AND IT IS STILL MESSING UP. NO LONGER UNDER WARRANTY, WHEN IT WAS LIKE I SAID IT WAS REPLACED 3X. THE BACK UP CAMERA ACTS UP WHEN PUT IN REVERSE, IT SHOWS A BLUE SCREEN AT TIMES OTHER TIMES IT GLITCHES AND SHOWS BLACK AND WHITE, ETC.
Sep 19, 2019
THE POWER TRUNK HATCH MALFUNCTIONS, OPENING THE TRUNK EITHER PARTIALLY OR COMPLETELY. UNFORTUNATELY IT DOES NOT CLOSE COMPLETELY UNLESS USING THE TRUNK BUTTON INSIDE THE VEHICLE. ONE INCIDENT, THE TRUNK ATTEMPTED TO CLOSE WITHOUT WARNING OR NOTICE. NO BUTTON WAS ACTIVATED TO CLOSE AT THE TIME. THE TRUNK WOULD OPEN WHEN THE VEHICLE WAS STATIONARY, IN MOTION ON THE ROADWAY, AND WHEN THE VEHICLE WAS POWERED OFF. ALL WERE ISOLATED INSTANCES. IT IS UNKNOWN WHAT MAY BE CAUSING THE MALFUNCTION, HOWEVER HAS PROGRESSIVELY BECAME WORST FROM THE ONSET. I WAS ABLE TO UTILIZE THE "VALET TRUNK LOCKOUT FEATURE" FOR NOW, DEACTIVATING THE TRUNK FUNCTIONS. I'M SCHEDULED TO MEET WITH THE HYUNDAI DEALERSHIP FOR AN INSPECTION OF THE VEHICLE SOON. I'VE ALSO CONTACTED THE MANUFACTURER REGARDING THIS ISSUE.
Aug 07, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
3 complaints
theres multiple of vehicles like mines that are having the battery terminal issue. and when its loose it cause the car to shut of while at high speed causing the driver to loose power steering and brakes.
Feb 22, 2023
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.
Sep 17, 2021
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.
Sep 29, 2017
STEERING,ELECTRICAL SYSTEM
3 complaints
The positive battery terminal has a design flaw where it will wholly lose conductivity with the battery post due to vibrations, stress and age. After numerous dealer visits where "nothing was wrong" I began to diagnose the issue myself. I tracked it down to faulty positive battery terminal, which due to the lack of manufacturer availability I had to correct myself. It seems to be such a widespread but "unknown" issue with the entire vehicle model that I made a repair guide on the subject with photos: https://genesisowners.com/genesis-forum/threads/improved-positive-battery-terminal-box.32768/#post-411757 The primary issue at stake is the sudden, unexpected loss of power steering when maneuvering at low speeds. The vehicle will lose additional safety systems when the battery power is interrupted, such as collision avoidance, parking sensors, airbags and even powertrain control in extreme cases. No manufacturer diagnostic codes will ever be set as the systems in the vehicle do not account for sudden unexpected power loss. Problem is aggravated by objects on trunk floor resting on terminal box. The secondary issue is that when a power interruption occurs while the vehicle is in operation, the vehicle will not properly shut down when the ignition is turned off. Rather than unlocking doors and assisting handicapped drivers via the easy exit seat feature, the car completely dies and does not wake back up. Vigorous door slamming or any other large impact to the body of the car will sometimes bring systems back online, by fractionally moving the positive battery terminal. If systems do not return, the driver is unable to lock the doors or open the trunk. Hyundai does not make the positive terminal a replaceable item, rather, it's only sold as a combined part with a $1400 battery cable (plus 8 hours labor). Dealers and owners alike are averse to replace this part for such a high price, when the battery terminal itself is worth less than $20.
Apr 19, 2022
I WAS ATTEMPTING TO MAKE A LEFT TURN INTO TRAFFIC WHEN SEVERAL DASHBOARD INDICATORS WENT OFF AND THE POWER STEERING SHUT DOWN. MY FAMILY AND I WERE ALMOST HIT BY ON COMING TRAFFIC! IN SECONDS I WAS FACED WITH HAVING TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO GET IT TO WORK CORRECTLY AND GET OUT OF THE ROAD. GOT HOME AND PARKED IT OVER NIGHT AND THE NEXT DAY THE SAME THING HAPPENED AGAIN WITH STEERING AND INSTRUMENT CLUSTER. I ABSOLUTELY DO NOT FEEL SAFE IN THIS VEHICLE! 2015 GENESIS 5.0
Aug 01, 2017
WHILE DRIVING AT 60 MPH, SPEEDOMETER, ODOMETER, TURN SIGNALS, POWER STEERING ASSIST AND OTHER ACCESSORIES STOPPED FUNCTIONING. *TR
Jan 20, 2015
FUEL/PROPULSION SYSTEM
3 complaints
On 4/5/2021 my vehicle caught fire while I was driving. The fuel line corroded and shot fuel into the manifold and the engine caught fire and was a total loss. Two other vehicles the same year also caught fire from the same issue within two months
Jun 01, 2021
FROM A STOP POSITION AND BEGIN TO TURN RIGHT THE CAR HESITATES.
Feb 11, 2020
THROTTLE STALL WHEN AT A STOP TURNING INTO ON COMING TRAFFIC IT HAS A HESITATION FOR TWO TO THREE SECONDS BEFORE IT THROTTLES UP.HYUNDAI DEALER SAYS THIS IS NORMAL DUE TO THE TRACTION CONTROL THINKING THE TIRE WILL START SPINNING LOSEING TRACTION.THIS PROBLEM IS GOING TO GET ME REAR ENDED.THIS PROBLEM IS ALL OVER THE INTERNET HYUNDAI CORPORATE WILL NOT RESPOND TO EMAIL REQUESTS ABOUT THE PROBLEM. VEHICLE HAS 5500 MILES AN HAS BEEN DOING THIS SINCE I DROVE IT OFF THE LOT BRAND NEW.
Apr 13, 2017
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a stop light, the oil warning light illuminated on the instrument panel. The contact depressed the accelerator pedal, and the vehicle started to sputter and then stalled. The contact restarted the vehicle and drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle with a defective oil pressure sensor, and the contact was informed that the oil pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to a local dealer for another diagnostic test. The vehicle was not repaired. The failure mileage was approximately 76,000.
Dec 15, 2025
I BOUGHT GENESIS AT MARCH 24.2015, AND I AM NOT OWNER RIGHT NOW BECAUSE I SOLD THAT CAR. WHEN I BOUGHT CAR, THERE WERE NOISE AT ENGINE AT NEW CAR. AFTER CHEKING THE CAR, HYUNDAI ENGINEER SAID " SHORT BLOCK PROBLEM". IT IS EXACTLY SAME PROBLEM OF SONATA (THETA 2 ENGINE). I THINK GENESIS ENGINE(RHAMDA 3.8) ALSO HAVE PROBLEM. I WILL ATTACH RELATED PAPER. THANK YOU. *TR
Oct 12, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.
Apr 12, 2025
Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 06, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
I have spent over thousands in 2024 in a small amount of time, going to multiple shops, trying to figure out issues. I have been told these models are known for having ECU and electrical issues. My car will not set off any codes. I have greatly maintained my vehicle. I have had my keys reprogrammed, 2 new batteries, 2 new alternators, all new 6 fuel injectors, new MAP sensor, all new spark plugs and plugs, had my engine and transmission inspected, and when I am in traffic WITH MY KIDS IN THE VEHICLE the immobilizer will set off and bog my car out in traffic and highways. This computer and electrical system is horrible and dangerous. The electrical is parasitic draining my alternator and battery although I have replaced twice in 2 month. No shop can figure out what is wrong with the ECU and electrical. It is draining my pockets, and putting my children and myself at saftely risk. I have done extensive research on this issue. I have seen many people, same car, same issue. Please help. My car will turn on and run fine. Put me in limp modes and even just bog out in traffic. I am very concerned.
Jan 03, 2025
ELECTRONIC GREMLINS PERIODICALLY HIT. -AT RANDOM TIMES THE FRONT OR REAR SENSORS DON'T "SEE" OBJECTS. I HAVE KISSED BUMPERS WITH ANOTHER CAR WHEN NEITHER OF US SAW THE OTHER, AND MY GENESIS FAILED TO SEE. IT'S ALLOWED ME ON AT LEAST TWO OCCASIONS TO PULL TOO CLOSE TO OBJECTS IN FRONT. -WORSE, THERE ARE RANDOM EPISODES WHERE THE ADAPTIVE CRUISE CONTROL FAILS TO SEE TRAFFIC IN FRONT OF IT. NUMEROUS TIMES WE HAVE NARROWLY MISSED COLLISIONS WHEN WE HAD TO QUICKLY AND FORCEFULLY APPLY BRAKES. I'VE EXPERIENCED THIS AS HAS MY WIFE AND MORE IMPORTANTLY CLIENTS! -THE SELF-RETRACTING MIRRORS FREQUENTLY TO NOT WORK PROPERLY AND WE HAVE TO MANUALLY OVERRIDE.
Jul 07, 2017
SEATS
2 complaints
My car spontaneously caught fire while in a parking lot. I had left it for approximately 45 minutes. When I returned and opened the trunk, smoke began pouring out. Frightened, I called 911. The fire department came. When they opened the driver door, much more smoke poured out. My car continued to smoke I believe for a long time. I was ill for several days with headache and asthma as I am a senior and have scarred lungs. A mechanic later determined that the passenger car motor had burst into fire. He said the motor, seat, carpet and seat belt were beyond repair. No warning lights ever came on. After suggesting a buy back of the car in an earlier conversation, the manufacturer said yesterday upon viewing a photo I provided of the burned seat motor that it wasn't that bad. I refuse to keep the car or drive it because it could happen again and it reeks of fire.
Mar 14, 2024
Driver power seat loss of seat back recline position range. Can not adjust seatback forward enough and need to sit closer to steering wheel which is uncomfortable, not safe and too close to the gas and brake pedals. Motor assembly was replaced in 2020 and stopped working approximately year later again 11/4/21.
Aug 15, 2022
POWER TRAIN,ENGINE
2 complaints
When driving at the speed of 20 - 25 MPH the car feels like its skipping or struggling to shifting into the next higher gear. Then all of a sudden it feels like someone rams into the back of us. Then the car will not shift into the next. I took the car into Coconut Creek Automotive LLC. The car just sat there for almost 3 months. They tell me that they could not duplicate the problem. I spoke with a service rep that told me he felt the problem. The Manager said to me that the car had to be driven and the problem displayed 5 out of 10 times. My car was there for almost 3 months and only drove 12 miles.
Jul 09, 2023
THIS IS AN ONGOING SAFETY ISSUE THAT I'VE TRIED TO GET THE DEALERSHIP TO ADDRESS. FROM A STOP OR SLOW IDLE, THE ENGINE EXHIBITS ACCELERATION HESITATION. THIS HESITATION LASTS UP TO 2 SECONDS AND WHEN TRYING TO MERGE INTO TRAFFIC HAS NEARLY RESULTED IN ACCIDENTS NUMEROUS TIMES. I BELIEVE A HYUNDAI WHISTLE-BLOWER CAME FORWARD RECENTLY TO EXPOSE THIS ONGOING ISSUE BUT HYUNDAI HAS YET TO ADDRESS IT.
May 26, 2017
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
Got oil changed at Genesis dealership at 79K miles. Within a day, Low Oil Pressure light began to turn on and off sporadically. Usually showing up when idling and turning off while accelerating. Took car back to dealership and they identified a faulty oil switch (which appears to require a significant amount of labor to access/replace). This has already been recalled in Korea as it has been happening to many vehicles around the 60-70K mile mark and it is a major safety issue (people driving with a faulty sensor may get complacent on urgency if the warning light). I sincerely hope Hyundai/Genesis USA issues a recall for the faulty oil pressure switch issue and this most definitely should be covered under the 100K miles Powertrain warranty.
Feb 22, 2023
WHILE IN PARK MY CAR SHIFTS IN REVERSE, THE GEAR DOES NOT VISIBLY GO IN THE REVERSE POSITION BUT THE CAR STARTS ROLLING IN REVERSE. YOU CAN FEEL THIS HAPPEN. ALSO WHILE AT A STOP LIGHT I FELT THE CAR JERK I HAD MY FOOT ON BREAK. ALSO CAN SMELL MOISTURE EVEN WHEN WINDOWS ARE CLOSED.
Feb 09, 2017
SUSPENSION,WHEELS
2 complaints
THE FRONT END OF THE VEHICLE IS UNSTABLE DUE TO CONSTANT VIBRATION WHICH IS FELT IN THE FRONT DRIVERS SEAT AND STEERING WHEEL. THE VIBRATION CAUSES THE TIRES ON THE FRONT END TO WEAR PREMATURELY, WHICH COULD LEAD TO BLOWOUTS.
Feb 02, 2019
I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.
Dec 14, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
Dec 17, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under NHTSA Recall #21V160000, which is still listed as incomplete on NHTSA records.
Oct 10, 2025
LATCHES/LOCKS/LINKAGES,STRUCTURE
1 complaint
The contact owns a 2015 Hyundai Genesis. The contact stated that while the vehicle was parked, the driver's side rear door failed to open. The contact entered the vehicle and attempted to open the driver's side rear door; however the door failed to open. The vehicle was taken to the dealer, where the vehicle was diagnosed with a failed rear driver's side door handle. The contact was informed that the rear driver's side door handle and door panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,500.
Sep 03, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there
Jun 30, 2025
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
Mar 31, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
1 complaint
The front RH and LH turn signal harness is defective. The turn signal bulbs burn out quickly even after replacing the bulb harness. When the bulbs are out you are unable to notify oncoming traffic that your vehicle is turning.I believe the dealer is aware of the issue. No inspections other than by the dealer. the vehicle does notify you the bulb is burned out by a rapid green turn signal light on the dash.
Feb 28, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
The trunk of the car stopped opening with the “open trunk button” from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.
Jan 31, 2025
LANE DEPARTURE
1 complaint
I just purchased a used 2015 Genesis 3.8 Sedan and the BSD warning system intermittently comes on after driving at highway speed for less than an hour. It is unable to be reset and requires you to turn off the vehicle for the speed and proper indicators on the dash to be functional. This is a clearly a known manufacturer defect with all the threads being posted about the problem. The dealer is unable to replicate the problem, it requires highway driving of 30 minutes to an hour and has happened with the cruise set. It is not weather related, the car is pristine and clean and does not come on or is triggered by other vehicles. Due to not being able to see your status and other information on the dash until you pull off the road to turn the vehicle off this poses a serious safety threat when traveling at highway speed and not having your instruments to detect proper system performance. It is also not always safe/reasonable and convenient to pull off and turn the car off to reset the system only to have it come back on within the hour.
Dec 16, 2024
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
My car was leaking brake fluid but no spots on ground. My brakes started locking and not work at all. After having car serviced multiple times my brakes completly stopped all together. Left for mechanic and my car in the engine bay caught fire. Burned completly for total loss. ABS modularor had recall causing engine bay fires. Was wondering if this was why
Nov 09, 2024
VEHICLE SPEED CONTROL,WHEELS
1 complaint
I visited Mission Hills Hyundai located at 10240 Sepulveda Bl, Mission Hills CA 91345 on Jul 31, 2024 for recall after appointment. I waited 2 & half hour, and Hyundai told me the recall service completed but not done. It was perfectly lying. Hyundai explained my car's break disc has problem and cut it and then put together, but only done for resurface. They charged $824 as a labor. Please confirm them and recall service was not doing even Hyundai sent recall service letters many times. Hyundai service is not good. Thank you.
Aug 01, 2024
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 09, 2024
ENGINE,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2015 Hyundai Genesis Coupe. The contact stated while driving 10–20 MPH, the vehicle went into LIMP Mode in the first twenty minutes of driving. The vehicle speed was reduced. The check engine warning light was illuminated. The vehicle was taken to the local dealer, but the dealer was unable to determine the cause of the failure. The dealer cleared the DTC codes. The vehicle was not diagnosed or repaired. While driving, the check engine light warning illuminated. The vehicle was taken to another local dealer, Happy Hyundai (9121S Cicero Ave. Oak Lawn, IL 660453), where it was diagnosed that the accelerator position sensor needed to be replaced. The throttle body needed to be cleaned and replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 34,000.
Mar 04, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
On [XXX], my vehicle was not starting at all, prompting me to seek professional assistance. Subsequently, the car was towed to a nearby auto shop for a comprehensive diagnostic. The findings indicated that the starter was the root cause of the issue and required replacement. Additionally, a battery replacement was deemed necessary. Coincidentally, on the same day, a recall notice was issued regarding the starter, citing a fire risk associated with the component. In light of the recall notice, the vehicle was relocated from the auto shop to my residence. On [XXX], the car was then towed to the dealership for further investigation and confirmation of the starter diagnostic, as advised by Hyundai corporate by an agent named, Doreen. I contacted Hyundai corporate on Friday, [XXX] , seeking guidance about the starter diagnosis. Their recommendation was to have the car towed to the dealership to validate the starter issue. She stated they will be able to expedite the resolution process at a national level once the dealership confirms the diagnosis. Today, on [XXX], Capitol Hyundai in San Jose, CA, associate by the name of Ali Lee, informed me that the starter was not the culprit; rather, it was identified as a "faulty" new battery installed six months ago. This revelation is disconcerting, especially considering that the car, parked for six days, should not have been able to start if the issue was solely related to the battery, as confirmed by the dealership. This report aims to document the sequence of events for future reference and to address potential safety concerns associated with the recalled starter, which poses a fire risk. Moreover, I would like to bring to your attention some pre-existing issues that might be connected to the recall, including light flickering while driving, headlights turning completely off automatically at night on the freeway & challenges w the car windows when using the designated buttons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 21, 2024
ENGINE,FUEL SYSTEM, OTHER
1 complaint
The oil low-pressure warning light is frequently on while the engine is operating from idle to approximately 2,000 rpm. Engine operation is normal, including high performance. Complaints of this condition abound on Genesis Forums. Beside the lack of a true low oil pressure warning that may result in severe engine damage, a safety issue is present if that damage occurs on roadways with no way to escape traffic flow.
Nov 04, 2023
SEAT BELTS
1 complaint
Brought my Hyundai to Red McCombs Superior Hyundai to 9am appt on Friday, July 28th to have my drivers side seatbelts untangled which I thought was a safety issue. They refused to even get the vehicle into the shop for they were “too busy”. I surmise it wasn’t worth their time to remedy…too many overpriced oil changes to perform. Ridiculous and service is severely lacking at Red McCombs Hyundai.
Jul 28, 2023
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn’t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.
Jun 27, 2023
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I took my car to South Shore Hyundai sometime in May 2023 to find it has internal transmission failure at 107,500 miles and a new transmission would cost $6,200 and change. This transmission issue has been gradually getting worse since around 87,000 miles when I did a computer reset to attempt to resolve it. The issue didn’t show up on a computer and it wasn’t an everyday issue at 87K but now it’s an everyday issue and concern while driving. I also believe I had the transmission examined at around 97K by allowing Advantage Hyundai Service in Hicksville NY to test drive the car for over a day and they found nothing. I was hoping to fix the transmission under the 100K mile powertrain warranty promised to me by my salesman but not executed on paper as I was an inexperienced buyer and was taken advantage of. About 1 year after I bought the car the drivers heated seat stopped working and would cost me about $2,500 to fix which I never paid for. Absolutely loved the car but it costed me so much in repairs over the years and the transmission failure has me so upset. I wish I could get it replaced as I still owe $ and can not afford a new car not even an old car for $5000 yet.
Jun 02, 2023
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
There are multiple problem points with this vehicle that become apparent far earlier than they should including but not limited to 1: Starter Motor complete failure at 70k miles (affects every single 3.8 2015-2017 genesis sedan) 2: Sunroof front panel seal degradation 3: Shuddering driveshaft early into new ownership (also afflicts most of these vehicles) 4: BRAKE BOOSTER AND MASTER CYLINDER SUDDEN COMPLETE FAILURE 5: Oil Pressure sensor improper calibration All of these issues have been checked by multiple service centers at Hyundai/Genesis dealers, all of them confirming reluctantly that these issues affect all genesis models similar to mine. The braking issue is the worst, happens suddenly and at a random point in time, and costs thousands to fix. The starter motor failure is very common, and every dealer kept forcing me to replace meaningless parts until the car would no longer start and then they admitted it needed a new starter. The front panel between the sunroof and the windshield has rapidly degrading rubber seals, which will loudly shake and move around while driving. The driveshaft will shudder when the vehicle is cold and it’s sub 80° outside, even if the engine has warmed to operating temp. The oil pressure sensor rapidly breaks just months after the car is brand new, with it on average reading a much lower oil pressure than is actually being applied. All of these issues have been replicated, and only the faulty oil pressure sensor had a warning light, no light for the faulty brakes, starter, or driveshaft issues. The more I research into genesis, the more I realize that these issues happen just a couple thousand miles after new, and affect every single genesis model similar to mine.
May 05, 2023
STRUCTURE,UNKNOWN OR OTHER
1 complaint
The left rear passenger door does not open from inside or outside. I have looked online and see that this or similar problems affect many Genesis sedans as well as other Hyundai vehicles. We needed to seat two young children in the back seat and realized how dangerous it is if something happens and the car door can't be opened from inside or outside. How would rescue teams extract the passenger? How could the passenger extract him/herself? Many people reported paying a lot of money to the dealership to repair this problem. I believe this is a safety hazard that the company should be responsible for. This problem began recently, with no warning. The key fob does not open the door either.
Apr 17, 2023
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
Battery terminal became loose
Mar 29, 2023
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
The fuel door will not open, even with the emergency latch located within the trunk. A cursory search of reddit and other forums has revealed the problem to be widespread among other Hyundai owners, with no solutions offered by Hyundai or Genesis. The safety issue is obvious in that drivers will be stranded in unexpected places.
Feb 13, 2023
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2015 Hyundai Genesis. The contact stated that while his girlfriend was driving 60 MPH there was an obstruction of a diesel tire on the road, which was unavoidable. As a result, the driver drove over it which caused the rack and pinion to fracture. The contact stated that the crash warning message displayed. The contact merged to the shoulder of the road and discovered the module 4 ABS system, interface to the power steering, and the dust front cover of the vehicle fractured due to the object on the roadway. The contact experienced a minor injury, but medical attention was not required. The vehicle was taken to an independent mechanic where it was diagnosed that the abs line and rack and pinion needed to be repaired. The vehicle was not repaired. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V160000 Components SERVICE BRAKES, HYDRAULIC. The VIN was included however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,130.
Mar 09, 2022
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
While driving the following codes would flash: AEB, BSM, TPMS, Also while the AEB code would flash it would limit my acceleration weather on the highway or local driving. These issues were reported to Hyundai America Corporate and I have a active complaint as well as a open appointment with a local dealership on 1.4.22. Lastly I do have a video of this taking place
Jan 04, 2022
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Upon driving many warning lights light up and make warning signals on the instrument dashboard. These warning lights light up at the same time or in succession and include: check bid system, tire pressure, check engine light, skid control, check bsd system, and others. In addition, brakes become sticky and steering is affected. Worse yet, car slows down on its own as it engages crash avoidance system.
Nov 05, 2021
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.
Jun 14, 2021
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.
May 24, 2021
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
THE CAR CUT OFF ON MY TWICE DIFFERENT DAYS WHILE I WAS DRIVING ON ONE OF THE FREEWAY ONCE WHILE TURNING INTO MY DRIVINGWAY 3RD I TRIED TO START MY CAR THIS MORNING STARTED LESS THAN A MILI SECOND AND WOULD NOT TURNED BACK ON
Dec 20, 2020
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
BLIND SPOT WARNING SYSTEM IS NOT OPERATING. AFTER HAVING IT CHECKED AND FIXED, THE WARNING IS BACK AFTER THREW DAYS. LOOKS LIKE THIS IS A WELL KNOWN ISSUE THAT HYUNDAI DOES NOT WANT TO REPAIR OR MAKE BETTER. AFTER DRIVING FROM A ROAD TRIP ON THE INTERSTATE/HIGHWAY, ONCE I ARRIVED TO MY DESTINATION, THE BSD WARNING WAS DISPLAYED. NO DAMAGE, AND NO COLLISION.
Dec 08, 2020
EXTERIOR LIGHTING,STRUCTURE
1 complaint
1. IN A STATIONARY POSITION BOTH INCIDENTS THE LEFT AND RIGHT PASSENGER DOOR HANDLES WHILE OPENING THE DOORS ON DIFFERENT TIMES ONCE IN 2019 THE OTHER 2020 COMPLETELY CAME OFF. THE FIRST ISSUE I WENT TO SERVICE DEPARTMENT AT NORM REEVES HYUNDAI IN CALIFORNIA OFF OF THE 605 FREEWAY WHERE THEY GLUE IT BACK TOGETHER AND NOT OPENING THE INSIDE OF THE DOOR TO REMOVE THE BROKEN PIECES THAT FELL INSIDE THE DOOR WHICH YOU CAN HEAR EACH TIME I CLOSE THE DOOR FOR THE RIGHT SIDE BACK PASSENGER DOOR. SECOND ISSUES THE LEFT SIDE BACK PASSENGER DOOR HANDLE CAME APART THE SAME WAY TRYING TO OPEN THE DOOR IT JUST COMPLETELY CAME OFF. I CALL MY INSURANCE COMPANY USAA FILE A CLAIM TOOK THE VEHICLE TO CALIBER COLLISION HEAR IN KYLE, TEXAS AND THEY GLUED BACK ON NO PIECES BROKE OFF INSIDE THE DOOR. NOW I HAVE A PROBLEM WITH THE RIGHT SIDE HEADLIGHT BULB THAT KEEPS GOING OUT WHILE IM DRIVING. I TOOK IT TO SOUTH POINT HYUNDAI JULY 6,, 2020 FOR THIS ISSUE. ACCORDING TO THE SERVICE REPORT THEY IDENTIFIED THE BULB NEEDED TO BE REPLACED AND REPLACED IT. I TOLD THEM THE BULB IS NOT THE PROBLEM, THEY NEEDED TO FIND OUT WHATS CAUSING IT TO GO OUT. ON JULY 7, 2020 BULB WENT OUT AGAIN RETUNED BACK TO SOUTH POINT HYUNDAI ALL THEY DID WAS OPENED THE HOOD THE SERVICE GUY GIGGLED SOMETHING ON THE RIGHT SIDE HEADLIGHT AND IT CAME ON, I TOLD HIM THATS IS SO UNPROFESSIONAL AND SHOULD NOT HAVE HAPPENED JUST TO GET MY HEADLIGHT TO WORK. ON SEPTEMBER 7, 2020 BULB WENT OUT AGAIN CALL SEPTEMBER 8, 2020 THE SERVICE MANAGER TOLD ME TO BRING THE CAR IN AFTER I EXPLAINED WHAT HAPPENED FOR THE SECOND TIME AFTER IVE BEEN CHARGED FOR THE SERVICE THAT DID NOT FIX THE PROBLEM. ONCE I REACHED SOUTH POINT HYUNDAI THE SERVICE MANAGER JOHN WAYNE DRIVE MY VEHICLE AROUND THE BACK DROVE BACK AFTER 30 MINUTES AND TOLD ME ITS GOING TO COST ME $130. NOT INCLUDING LABOR TO FIX THE PROBLEM. I JUST LEFT VERY UPSET.
Sep 14, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
VEHICLE WOULD NOT SHIFT UP TO THE NEXT GEAR AND AND STARTED ATTEMPTING TO SHIFT BUT FAILING EVERY TIME AS IT PASSED 2000 RPMS. INCIDENT HAPPENED WHILE PASSING ANOTHER VEHICLE, AFTER AN EXTENDED TIME OF VEHICLE NOT BEING ABLE TO ACCELERATE WHILE ATTEMPTING TO PASS THE BRAKES HAD TO BE APPLIED IN ORDER TO AVOID A COLLISION WITH AN INCOMING VEHICLE. THE VEHICLE LATER FAILED COMPLETELY AND ALL POWER FROM THE ENGINE WAS LOST AND STARTED RAPIDLY DECELERATING THEN FINALLY CAME TO A COMPLETE STOP. INSTRUMENT AND ELECTRIC POWER WAS STILL ON BUT THERE WAS NO POWER FROM THE ENGINE. VEHICLE WOULD NOT MOVE FOR ABOUT 15 MINUTES, THEN IT FINALLY HAD LIMITED POWER TO 45MPH
Sep 10, 2020
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mar 10, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AT TIMES THE VECHICLE SURGES FORWARD WHEN CLOSE TO ANOTHER VECHICLE WHEN IN CRUISE CONTROL. HEADS LIGHTS HAVE TURN OFF, ON, AUTOMATIC, LOW WITH OUT ANY HUMAN INTERACTION. NAVAGATION SCREEN WENT COMPLETELY BLANK
Jun 17, 2019
STEERING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE INSTRUMENT PANEL DISPLAY REVERSED AND THE VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD. THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI GLENVIEW (LOCATED AT 1620 WAUKEGAN RD, GLENVIEW, IL 60025, (847) 729-8900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER SUGGESTED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15620163. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Mar 26, 2019
STEERING,SUSPENSION
1 complaint
WHEN DRIVING DURING HEAVY RAIN ON THE EXPRESSWAY THE CAR BEGINS TO FISHTAIL OUT OF CONTROL. IT FORCES THE DRIVER TO DROP THEIR EXPRESSWAY SPEED TO ABOUT 45 MILES PER HOUR. ALL THE OTHER TRAFFIC CONTINUES TO PASS BY SAFELY AT SPEEDS OF 60 TO 65 OR MORE. THIS IS A DEFINITE SAFETY ISSUE. WHEN IT BEGAN, I WAS NEARLY REAR-ENDED BY A SEMI WHEN I WAS FORCE TO DRIVE SLOWLY IN THE RIGHT LANE AT ONLY 40 TO 45 IN A 70 MPH ZONE. IF I DARED TO EVEN TRY TO GO ANY FASTER THE CAR WOULD BEGIN FISHTAILING. NONE OF THE OTHER TRAFFIC HAD ANY ISSUE GOING FASTER, AND I NEVER EXPERIENCED THIS IN THE 2013 GENESIS I HAD PREVIOUSLY. I HAVE READ OF SIMILAR COMPLAINTS AND HAVE BEEN TOLD THAT THE CAR IS REACTING TO ITS FRONT SENSOR BEING 'BLINDED'. THIS IS DEFINITELY A DESIGN FLAW, AND THERE DOES NOT APPEAR TO BE ANY WAY TO DISABLE OR INFORM THE CENSOR TO IGNORE THE PRESENT SITUATION.
Feb 19, 2019
SUSPENSION,WHEELS,UNKNOWN OR OTHER
1 complaint
HYUNDAI IS TELLING ME THE PROBLEM WITH TIRE TREAD WEAR IS A PROBLEM WITH THE TIRE MANUFACTURER. THE TIRE MANUFACTURER IS TELLING ME THE PROBLEM IS WITH A DESIGN OF THE 2015 GENESIS SEDANS SUSPENSION. INSIDE REAR TIRE WEAR IS EXTREME, AND HAD I NOT COMPLAINED ABOUT VIBRATION AND CABIN SOUND, ULTIMATELY SEEKING PROFESSIONAL HELP IN SEEING THE WEAR AT A TIRE COMPANY, WE MIGHT HAVE VERY EASILY LOST OUR LIVES. LOOK AT 2015 HYUNDAI GENESIS BLOWOUTS / SAUDI ARABIA. MANY, MANY POSTS ON-LINE ABOUT THIS TIRE WEAR HAPPENING HERE IN THE U.S. OUR MICHELIN TIRES ARE WARRANTED TO 45 K MILES, WE WERE ADVISED BY OUR CARS DEALER (HYUNDAI OF EVANSVILLE) TO REPLACE AND ALIGN THE 4 WHEELS, AT A LARGE COST, THIS IS AT 22,914 MILES ! RABEN TIRE, A MICHELIN DEALER, HERE IN EVANSVILLE TELLS ME THE CAR MAY VERY WELL HAVE A SUSPENSION-ALIGNMENT PROBLEM. IT WILL COST US OVER $1000.00 TO BE SAFE FOR A WHILE WITH TIRE REPLACEMENT AND ALIGNMENT. HYUNDAI WILL NOT EVEN GIVE US THE SATISFACTION OF A RETURN CALL. IT IS A BLATANT CASE OF 'DAVID VS GOLIATH' ! EXTREME CABIN SOUND @ 45 TO 50 MPH, AS WELL AS SEAT AND STEERING WHEEL VIBRATION WHILE IN MOTION, UP THROUGH HIGHWAY SPEEDS.
Dec 04, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
MY VEHICLE SHOWED SOLID CHECK ENGINE LIGHT WHILE I WAS ON 101 FREEWAY AND AFTER EXITING TO CITY ROAD I COULD PARK AND READ THE ERROR CODE "P0880 POWER INPUT TO TCM", I REPORTED THE ISSUE TO HYUNDAI DEALER AND THEY DIAGNOSED THE ISSUE AS INTERNAL TCM DEFECT. DEALER REPLACED THE TCM BUT THAT COULDN'T FIX THE PROBLEM. AND THEY JUST RELEASED THE CAR AS IS. AFTER A SHORT WHILE MY CAR HAD BECOME UNABLE TO REVERSE, AND WHEN SET THE GEAR TO REVERSE, MY CAR MOVES FORWARD TO MAKE A VERY LIFE THREATENING. I CALLED HYUNDAI CORPORATE OFFICE BUT THEY DIDN'T HELP. NOW, I CANNOT DRIVE MY CAR BECAUSE IT IS UNSAFE AND BECAUSE BECAUSE I'M NOT A MECHANIC TO DIAGNOSE THE PROBLEM WHILE THE DEALER AND THE CORPORATE DON'T HELP. I FOUND OUT THAT THE MODEL OF MY CAR IS A SUBJECT TO RECALL FOR GEAR PROBLEM WHICH IS EXACTLY WHAT I FACE NOW. IT SEEMS THAT BOTH OF THE DEALER AND THE CORPORATE OFFICE ARE AWARE OF THE ISSUE IN THIS PARTICULAR MODEL BUT THEY DID NOT EVEN MENTIONED IT TO ME UNTIL I FOUND IT BY MYSELF. A CAR LIKE THAT IS UNSAFE FOR ME TO DRIVE BECAUSE IT RUNS FORWARD ONLY EVEN WHEN THE GEAR IS REVERSE AND IF STOPS I CANNOT EVEN PUSH IT BACKWARDS. A CAR WITH THIS DEFECT IS DANGEROUS FOR MY COMMUNITY. PLEASE HELP TO FORCE THAT COMPANY EITHER REPLACE THE CAR FOR ME, REPURCHASE OR REPAIR IT TO FULL OPERATIONAL STATUS..
Nov 23, 2018
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
NHTSA CAMPAIGN NUMBER 16V575000 - MY HYUNDAI IS EXPERIENCING THE EXACT SAME SYMPTOMS THAT IS PORTRAYED IN THE CAMPAIGN NUMBER I HAVE LISTED. I HAVE TAKEN IT TO A HYUNDAI DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT THEY ARE UNAWARE OF WHAT THE ISSUE IS OR HAVE "ATTEMPTED" TO FIX THE ISSUE YET IT STILL OCCURS. NOW, BECAUSE I HAVE JUST SURPASSED MY WARRANTY, THE HYUNDAI DEALERSHIP IS MAKING ME PAY FOR ALL DIAGNOSTICS AND FIXES. MY VIN, HOWEVER, DOES NOT SHOW THAT THIS WAS A PART OF THIS RECALL. ALL OF MY WARNING INDICATORS ILLUMINATE. MY STEERING BECOMES TIGHT. MY BACKUP CAMERA WILL NOT WORK. AND MY SPEEDOMETER AND TACHOMETER WILL GLITCH AND NOT ACCURATELY DISPLAY MY SPEED OR RPMS. ALL INDICATORS INSIDE THE LCD SCREEN WILL SHOW ME THAT I HAVE A MALFUNCTION. THIS INCLUDES MY PASSENGER SEAT BELT, MY LANE KEEP ASSISTANCE, MY AUTONOMOUS EMERGENCY BRAKING, MY TIRE PRESSURE, MY ENGINE LIGHT, AS WELL AS MY BLINKERS NOT PROPERLY ILLUMINATING OR MAKING ANY SOUND WHEN TURNED ON. THIS WILL OCCUR FROM TIME TO TIME AND IS NOT ALWAYS CONSTANT. IT WILL ALSO OCCUR AT RANDOM, WHETHER I AM DRIVING, STATIONARY, OR IF I HAVE JUST TURNED MY CAR ON FOR THE FIRST TIME OF THE DAY. I HAVE VIDEOS AND PICTURES OF THESE EVENTS OCCURRING.
Sep 20, 2018
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.
Jun 26, 2018
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
WATER INTRUSION INTO THE REAR TRUNK DURING HEAVY RAINS OR AFTER A CAR WASH.
May 20, 2018
VISIBILITY
1 complaint
THE PANORAMIC SUNROOF HAD EXPLODED WHEN I WAS DRIVING ON EXPRESSWAY ABOUT 60 MPH. IT WAS A VERY LOUD NOISE AND LUCKILY NO CARS WERE AROUND. WE TOOK EXIT AND FOUND OUT THAT PART OF THE ROOF BLOWN AWAY AND THE REMAINING GLASS SHATTERED. LUCKILY NO INJURIES AS SUNROOF'S SHADE GUARD PROTECTED US FROM THE BITS OF GLASS. I DROVE SLOWLY TO THE HYUNDAI DEALER WHERE I LEASED THE CAR. EVEN THOUGH THIS GENESIS UNDER FULL WARRANTY, DEALER (HYUNDAI MOTORS) REFUSED TO COVER THIS UNDER WARRANTY. I DO NOT UNDERSTAND WHY THIS HAPPENED. WE HAVE NOT OPENED THE SUNROOF FOR A LONG TIME. THERE MUST BE A DESIGN DEFECT. THIS IS REALLY A SAFETY CONCERN. AUTO MAKERS SHOULD RECALL BEFORE PEOPLE SUFFER SERIOUS INJURIES. *BF *TR
Feb 28, 2018
AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS). WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR BLINKED. ADDITIONALLY, THE NAVIGATION SYSTEM SCREEN WAS DARK. THE CONTACT CALLED A LOCAL DEALER (PALM SPRINGS HYUNDAI, 3919 E PALM CANYON DR, PALM SPRINGS, CA) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,795.
Jan 08, 2018
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ON JUNE 2, 2017, I WAS ATTEMPTING TO PARK MY VEHICLE IN A PARKING STALL AT A MINIMUM SPEED OF 5-8 MPH. SUDDENLY, THE ENGINE REVVED UP, INSTRUMENT PANEL FLASHED AND RADIO CHANGED STATIONS. WHEN TRYING TO BRAKE THE CAR, THE BRAKES DID NOT ENGAGE AND I SUBSEQUENTLY HIT A WALL. THE AIRBAGS DID NOT DEPLOY. WHEN THE EALER CAME TO GET THE CAR, THE INDIVIDUAL PICKING UP THE CAR INDICATED SOMETHING WAS WRONG WITH THE BREAKING MECHANISM. HOWEVER, THE DEALER AND MANUFACTURER SAYS NOTHING WAS WRONG WITH THE CAR BUT WON'T PROVIDE THE DETAILS OF THE REPORT.
Aug 21, 2017
EXTERIOR LIGHTING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE CAUSED THE INSTRUMENT PANEL LIGHTS TO SHUT OFF AS WELL. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED ON ANOTHER OCCASION. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED IN 2015. THE VEHICLE WAS TAKEN TO MITSUBISHI POTAMKIN OF MANHATTAN, NEW YORK WHERE THE HEADLIGHT FAILURE COULD NOT BE DUPLICATED; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WITH THE AIR BAG, BUT NOT THE HEADLIGHTS. THE FAILURE MILEAGE WAS 11,717.
Jul 03, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE VEHICLE BRIEFLY SHUT DOWN ON ITS OWN FOR NO APPARENT REASON WHILE IN MOTION AT RATE OF 25MPH AT NIGHTTIME, THE VEHICLE TURNED BACK ON A SECOND LATER AS IF NOTHING HAPPENED. THE CAUSE OF THE SHUT DOWN IS UNKNOWN AND COULD HAVE CAUSED AN ACCIDENT HAD I NOT BEEN ON AN EMPTY ROAD. WHILE THE VEHICLE WAS OFF, I HAD NO CONTROL OVER POWER STEERING OR ACCELERATING, THE ENTIRE VEHICLE BECAME UNRESPONSIVE WITH THE BOTH THE ENTIRE INSTRUMENT PANEL AND EXTERIOR LIGHTS OFF.
Feb 08, 2017
STEERING,UNKNOWN OR OTHER
1 complaint
A/C, HEATER VENTS LOCATED ON THE BOTTOM (FOOT) FOR DRIVER AND FRONT PASSENGER ARE ALWAYS STAY OPEN IRREGARDLESS WHAT YOU SELECT. DEALER LOOKED TWICE, NO HELP. SAID THAT'S HOW ALL THE CARS ARE. I HAVE MYSELF CHECKED THE BRAND NEW 2017 GENESIS PARKER ON THE LOT AND IT HAD THE SAME PROBLEM. YOUR FEET WILL FREEZE AND THERE IS NO WAY TO BLOCK OR CLOSE THE BOTTOM VENTS. ALSO, THE HAPTIC STEERING WHEEL WARNING CAME ON AT AROUND 5K MILES, DEALER LOOKED AT IT ORDER SOME PARTS TO REPLACE THE SENSOR ETC.
Aug 27, 2016
SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
AFTER TIRE RECALL AND COMPUTER UPDATE WE FIRST NOTICED A VIBRATION OR SHUDDER FOR THE FIRST FEW MILES. DEALER EVENTUALLY CHANGED 23 SEPARATE TIRES AND PROBLEM PERSISTS. M. STAHL OF HYUNDAI STATES THIS IS A CHARACTERISTIC OF LOW PROFILE TIRES. ELECTRICAL PROBLEMS BEGAN SHOWING UP ON A ROTATING BASIS. INCLUDING, PARK ASSIST NOT WORKING REGULARLY. VENTILATION CHANGING ON ITS OWN. BLIND SPOT INDICATORS NOT WORKING. REAR WINDOWS NOT WORKING. HEATED SEATS NOT HEATING. DASH DISPLAY CHANGES ON IT'S OWN. FOLDING MIRRORS NOT FOLDING AS THEY SHOULD. CAR WENT DEAD ONCE. ZERO ACCELERATION TWICE WHEN MERGING INTO TRAFFIC. SMART TRUNK NOT FUNCTIONING. VENTS BLOWING ICE COLD AIR WITHOUT AC BEING ON. MOST OF THESE HAVE BEEN PHOTOGRAPHED OR VIDEOD. DEALER EMPLOYEES HAVE ALSO WITNESSED MOST OF THESE. OCCURRENCES HAVE BEEN IN ALL DRIVING CONDITIONS FROM STATIONARY, BACK ROADS AND HIGHWAYS. I HAVE ALL REPAIR ORDERS DOCUMENTING OVER 60 DAYS OF LOSS OF USE WHILE CAR WAS AT THE DEALER.
Apr 11, 2016
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR SHUT OFF SUDDENLY AND CAME TO ABRUPT STOP WHILE IN MOTION ON THE STREET DRIVING IN A STRAIGHT LINE
Feb 27, 2016
STEERING,SERVICE BRAKES,ENGINE
1 complaint
THE CAR ENGINE WILL SPONTANEOUSLY STOP WHILE THE CAR IS IN MOTION. THIS CAUSES ME TO LOSE ALL POWER STEERING, BRAKES STABILITY CONTROL ETC. THIS HAS HAPPENED ON CITY STREET WHILE THE CAR WAS IN MOTION. THE CAR WAS MOVING FORWARD IN A RELATIVELY STRAIGHT LINE. IT HAS BEEN "FIXED" BUT NOT FIXED. IT IS AT THE DEALER FOR THE 2ND "FIX". THE 1ST "FIX"WAS 10/12/15. THE 2ND "FIX" BEGAN 10/27/15 & IS STILL UNDERWAY. THE CONSUMER STATED A DIAGNOSTIC REPORT FOUND 32 CODES. THE CONSUMER WAS PROVIDED A LOANER VEHICLE. UPDATED 10/25/2017*JS
Oct 28, 2015
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I OWNED THE CAR FOR 9 MONTHS AND NEVER HAD A PROBLEM IN THE RAIN. IT WAS RAINING AND MY CAR SAFETY LIGHTS STARTED FLASHING TELLING ME THAT FRONT COLLISION WARNING WAS NOT WORKING, LANE DEPARTURE WARNING WAS NOT WORKING, BLIND SPOT DETECTION WAS NOT WORKING. AND TO CHECK AEB SYSTEM. HYUNDAI TOLD ME THAT ALTHOUGH IT WORKED FINE FOR 9 MONTHS, THAT THE SAFETY FEATURES MAY NOT WORK IN THE RAIN
Oct 04, 2015
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE STALLED AS I WAS DRIVING ABOUT 25 MPH. ALL SYSTEMS FAILED. IT COULD NOT BE STARTED AGAIN AND HAD TO BE TOWED. THERE WAS NO PREVIOUS INDICATION OF ANY MECHANICAL/ELECTRICAL PROBLEM.
Jul 10, 2015
WHEELS,UNKNOWN OR OTHER
1 complaint
MY GENESIS WAS INVOLVED IN A TIRE RECALL (CAMPAIGN 218). A COUPLE DAYS LATER, AS SOON AS I GOT THE CAR ON THE FREEWAY TO GO OUT OF TOWN ON A BUSINESS TRIP, MY CAR STARTED SHAKING SEVERELY. I CALLED BLUE LINK (HYUNDAI CUSTOMER SERVICE) AND THEY SAID TO TAKE IT TO PATTERSON HYUNDAI AT MY DESTINATION. I DRIVE TO WICHITA FALLS AS SLOWLY AND SAFEL AS I CAN AND I TOOK THE CAR IN TODAY BUT THEY REFUSED TO FIX IT. THEY SAID BECAUSE ITS RELATED TO THE RECALL THEY CANNOT FIX IT. I HAVE TO WAIT MINIMUM 3-5 DAYS FOR THEM TO ESCALATE IT TO THE NATIONAL LEVEL AND I CAN'T DRIVE MY CAR. I HAVE TO BE DRIVING HOME ON SUNDAY (2 DAYS FROM NOW). I TALKED TO CURTIS (FLOOR LEADER FOR GENESIS TEAM) AND SAID "I CAN'T DRIVE MY CAR FOR 3-5 DAYS?" AND HE SAID "YES." AND I ASKED IF I COULD GET A RENTAL THEN AND HE SAID THEY WON'T GIVE ME A RENTAL. THIS IS AT BEST UNETHICAL. I HAVE TO BE HOME BY MONDAY, SO THEY ARE FORCING ME TO DRIVE A POTENTIALLY UNSAFE CAR HOME 3.5 HOURS BECAUSE THEY WON'T CORRECT A PROBLEM WITH THEIR WARRANTY WORK.
Jun 19, 2015
AIR BAGS,UNKNOWN OR OTHER
1 complaint
ENTERING INTO A RIGHT TURN LANE THE VEHICLE MAY HAVE GRAZED A CURB. IMMEDIATE EXPLOSION & BOTH RIGHT SIDE AIR BAGS BLEW CAUSING MINOR INJURIES TO PASSENGERS. THE CAR IS NEW, APPROX. 985 MILES AND THE TIRES HAD BEEN REPLACED THAT MORNING WITH MICHELINS UNDER A TIRE EXCHANGE PROGRAM. THERE IS NO EXTERNAL BODY DAMAGE TO THE VEHICLE, HOWEVER THE REAR AXLE APPEARS TO BE BENT. WHY WOULD AIR BAGS DEPLOY BY BUMPING A CURB AT LOW SPEED?
Jun 13, 2015
TIRES,WHEELS
1 complaint
SIMPLY PUT, MY HYUNDAI GENESIS IS EXTREMELY SUSCEPTIBLE TO TOTAL AND SUDDEN TIRE FAILURE. I HAVE HAD THE CAR FOR ABOUT 7 MONTHS AND HAVE HAD 6 TIRES BLOWOUT, EVEN WITHOUT HITTING ANY POTHOLES. THE LAST TIME THIS HAPPENED, I HAD A TIRE SIDE WALL BLOWOUT AS I LEFT MY DRIVEWAY ,DRIVING AT A SLOW SPEED. I HAD IT CHANGED THE NEXT MORNING AND WITHIN HOURS, ANOTHER TIRE BLEW WHILE I WAS DRIVING AT ABOUT 60 MILE PER HOUR ON THE NJ GARDEN STATE PARKWAY, WITHOUT HITTING ANY ROAD IMPERFECTIONS OR POTHOLES AT ALL. IT SEEMS THAT THE LOW PROFILE TIRES ARE SIMPLY NOT UP TO SIMPLE , NORMAL DAY TO DAY DRIVING. I AM AWARE THAT MANY OTHER GENESIS AND EQUUS OWNERS HAVE SUFFERED THE SAME, MANY TIMES OVER, YET HYUNDAI REFUSES TO RECOGNIZE THE PROBLEM,BLAMING THE TIRE MANUFACTURERS, EVEN THOUGH THIS HAPPENED TO ME WITH 3 DIFFERENT BRANDS AND EVEN TO TIRES DESIGNED TO RUN FLAT! I DON'T NEED TO ELABORATE ON THE HAZARD CREATED BY TIERS THAT BLOW OUT ALL THE TIME ESPECIALLY WHEN DRIVING AT HIGHWAY SPEEDS ON CONGESTED ROADWAYS. I WAS LUCKY THAT I MANAGED TO AVOID GETTING HIT ON THE LAST INCIDENT BY THE HUNDRED OF CARS PASSING BY AT OVER 60 MILES PER HOUR. *TR
Apr 01, 2015
Frequently Asked Questions
How many problems does the 2015 HYUNDAI Genesis have?
The 2015 HYUNDAI Genesis currently has 294 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2015 HYUNDAI Genesis?
The most common problems reported for the 2015 HYUNDAI Genesis are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2015 HYUNDAI Genesis problem data come from?
All problem and complaint data for the 2015 HYUNDAI Genesis comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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