135
Complaints Reported

Complaints by Component

ENGINE
74 complaints
Vehicle suddenly began shutting off upon braking and/or acceleration at any speed, idling very hard, and/or barely starting or dying immediately after starting and making a very loud whining noise while driving on an interstate. A mechanic ran a diagnostic test on it and determined that it was a P1327 code and recommended it be taken to dealership for full engine failure. This particular code was known by Hyundai to occur on certain models and years, including Kona 2019-2021, as early as 2022 and while a recall campaign was initiated, no recall to date has been issued. No warning indicators on dash occurred in advance or even after the vehicle began malfunctioning (i.e., no check engine indicator, etc.). Vehicle is available at dealership upon request.
Oct 27, 2025
The engine shut down when the car stops at a red light or stop sign. There are metal shavings in the oil due to issues with the pistons.
Oct 15, 2025
I purchased a used 2020 Hyundai Kona with the Nu 2.0L engine. I drove the vehicle regularly without issue for several years, including two days before the incident. On the day of the incident, I attempted to start the vehicle but it ran irregularly. I shut off the vehicle after a few seconds and restarted. The vehicle stalled seconds after starting. On subsequent attempts it failed to start at all. I learned of Recall 203 (defective piston rings), which affects this model year and engine. I contacted Hyundai, who recommended I visit a dealer. Upon inspection, the dealer recommended engine replacement. Hyundai denied engine replacement under Recall 203, on the grounds that the recall was "closed" during an inspection in 2021 (prior to my ownership) despite the defective part not being replaced. This engine, with defective and recalled part, has now experienced sudden and unexpected failure. Hyundai has been uncooperative and I have been without a vehicle for nearly a month.
Sep 29, 2025
2020 Hyundai Kona wirh 22,000 miles, original owner, great condition(except oil usage). First consumption test used 3/4 qt. in 1,000 miles. Seems convenient that Hyundai says 1 qt & the dealership came up with 3/4 so there is no problem. BULL! No oil light came on to warn of low oil.
Sep 08, 2025
Car has extreme oil consumption and power stalls which are related to a recall in 2021 for bad poston rings which werent properly heat protected. I brought in and they said it was checked for recall but engine was never actually replaced. My warning lights come on for oil when this happens. My engine could either seize or I could lose power on highway. Car dealership laughed in my face when brought and told me id have to fork over 10k for a new engine which doesn't seem accurate considering Hyundai manufactured this vehicle with bad piston rings.
Sep 03, 2025
+ 69 more complaints for this component
UNKNOWN OR OTHER
9 complaints
Car keeps stalling no matter what speed you're driving. Took the car to NTB and they said nothing is wrong with it. It continues to happen even in busy highways where someone almost ran into the back of me. Not safe to drive. Concerned as numerous forums suggest this is a problem with 2019-2021 Hyundai Konas.
Oct 14, 2025
The air conditioning system has a drain for condensation. If it gets plugged up, from debris, algae, etc., it accumulates and sprays it into the passenger cabin. In my auto it sprays considerable water onto the floor boards of both the driver side and passenger side. I encountered such spraying onto my right foot making it slip off the accelerator pad while turning left. While turning right it sprays onto the passenger side. This is an actual spray of water. The dealer reports this is an owner maintenance item. This is not addressed in owner manuals. A search of google issues shows this to be a very big issue. To issues exists. Water onto the accelerator and the brake pedal are safety issues. Wet carpeting causes mold. It is a very bad design.
Aug 22, 2025
The horn stopped working. I have owned several cars and never had a horn malfunction. This is an important safety feature and is mandated, like airbags. They should work.
Jul 21, 2025
Muffler pipe fell off while car was sitting in my driveway
Jan 28, 2024
My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety recall? Had I been in an accident, the first responders would have to waste time to break open the door. If you are taking someone to an emergency room, you can't get out when you get there. This issue just randomly happened. Note the technician said this is very common, happening to all the Hyundais. He said a latch mechanism was failing. Web search shows it is not limited to the driver door.
Jul 22, 2022
+ 4 more complaints for this component
ELECTRICAL SYSTEM
5 complaints
the headlights in this model Kona keep burning out after 9 months or so. I have replaced them multiple times in the last 5 years on both left and right sides. I use glove to put in the bulbs and are very careful not to let my hands touch the bulb. I have never had this happen with any other car I have owned. I suspect an electrical system issue, or perhaps wiring, but that is speculation. I have not had this inspected by the dealership. The latest date of failure is listed below.
Nov 17, 2025
Back up camera had not worked since purchase. It is now August been dealing with the dealership and Hyundai National with a case number and zero help to rectify this issue. It is not my fault the sales man who sold me this car left two days later. anyone I speak to at the dealership, is not there again the next week. even hyundai usa are consistently unable to even get a manger to call me back. This is unacceptable. at this point any warranty is expired, this car was sold with a faulty camera.
Aug 05, 2025
Since the October 2020 recall requirements, I have been told not to park in my garage (thereby exposing my car exterior paint and plastic to the elements) and I have not been able to use my battery at 100% (forced to change limit to 80%). I would not have bought this car if I was going to be limited to 80% of the estimated mileage and gone with a Tesla instead. I live in a desert climate so exposing my car each day to sand and sun is aggravating when I normally park in my garage to protect my car's plastic elements and paint. It has been 16 months without a resolution to the issue and no reasonable compensation for loss of use of vehicle and increased damage to exterior of car since October 2020. Hyundai sold 2020 Kona EV owners a defective car. Had I known I would have been limited to about 200 miles, I would have chosen a different car.
Jan 16, 2022
2020 Hyundai KONA. CONSUMER WRITES IN REGARDS TO BATTERY DEFECT. THE CONSUMER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR,
Jul 16, 2021
GOT A NOTICE ABOUT ENGINE CONTROL SYSTEM TO TAKE CAR TO DEALERSHIP. PREVIOUS WE WERE HAVING POOR GAS MILEAGE. WAS TOLD BY DEALERSHIP IT HAD TO BREAK IN. WE PURCHASED IT AT THE END OF MAY. FIRST NOTICE CAME IN EARLY MARCH AND CALLED DEALER FOR APPT. WAS TOLD TO WAIT AS MILEAGE WAS NOT YET 6,000 MILES, TOO EARLY FOR SERVICE. LATE MARCH BLUE LINK AGAIN NOTIFIED ME ABOUT THIS DTC PROBLEM. THEN HAD ENGINE LIGHT COME ON PLUS IT STALLED OUT WHILE DRIVING. CALLED SERVICE DEPT AGAIN AND WAS TOLD APRIL 9TH WAS EARLIEST APPT. ON MARCH 29TH WAS ON RTE 495 AND CAR STALLED AGAIN. MARCH 30 TH I CALLED AND SPOKE TO SERVICE MANAGER. HE TOLD ME TO DROP OFF CAR FOR A WEEK AND THEY WOULD LOOK AT IT. I WAS TO RENT A CAR FROM HERTZ AND IF THEY FELT IT WAS NECESSARY THEY WOULD REIMBURSE ME. I CALLED HYUNDAI CUSTOMER CARE AND THEY SAID I SHOULD FILE A COMPLAINT WHICH I DID. IT IS CASE NUMBER 18115897. WE NOW ARE HAVING IT CHECKED OUT AT ANOTHER HYUNDAI DEALERSHIP. FEEL IT IS NOT HANDLED PROPERLY FOR THE PROBLEM OF STALLING WHICH COULD CAUSE A SERIOUS ACCIDENT. AT THIS TIME YOU LOSE CONTROL OF CAR DUE TO LACK OF POWER.
Mar 30, 2021
POWER TRAIN
5 complaints
The issue is when I'm decelerating to around 5 mph and go to accelerate again, there is a horrible grinding sound from the transmission and I can no longer accelerate. I then have to stop and re accelerate. This is dangerous if there is a car coming and I pull out and have to stop all of a sudden. I have 2 separate videos of the issue. The dealership won't fix it under warranty because they can't replicate it. The dealership won't even take a look at anything.
Mar 17, 2024
Letter below was sent to Hyundai corporate 7 Feb 22. They replied I should work with my Dealership to resolve the issue. Dealership cannot duplicate the fault. Vehicle has 7 speed DCT and currently has about 40k miles. "SUBJECT: 2020 Hyundai Kona DCT disengages and/or makes loud banging noise upon normal acceleration from standing stop. Occurrence is random but more prevalent in warm weather. ISSUE: While our Kona has been a mostly faithful servant over the last 17 months, including a trip from Florida to Oregon and back, it still, at random times, will violently disengage the 1st gear clutch, sometimes with a very loud 'bang.' Local Dealership mechanics cannot duplicate the fault, so what can be done? OPINION: For my wife in particular, this is a Safety Issue. When you step on the gas and the car begins moving forward but then BANG! and it coasts, bad things can happen. Like when you are trying to move out into fast moving traffic? The last time our Kona did this to me a couple weeks ago, the ‘BANG’ shook the car as violently as a collision, and I reflexively looked in the rearview mirror expecting to see an oil slick behind me. But nothing further happened and the car drove normally afterwards. Very disconcerting. NOTES: Don't get me wrong here. We like Hyundai vehicles and have owned two Sonatas, one Elantra, one Sante Fe and now, a Kona over the last 10 years. I love the' zip' from the Kona turbocharged 1.6ltr ‘mouse motor,’ the mileage is very good, and fit and finish are excellent. This is our vehicle of choice for all local trips and some longer ones." Help! Are there other owners in the same boat as I am? Is a recall pending?
Dec 13, 2023
Vehicle hesitates and does not accelerate from a complete stop, then jerks and changes into 2nd gear. Same hesitation and lack of power to accelerate occurs at 3rd gear. Causes a near accident when the car would not accelerate as I pulled into normal traffic
Nov 11, 2023
Transmission stutters and slips between 1-2k rpms, especially at low speeds and in stop and go traffic. I took my vehicle to the dealer. At less than 20,000 miles they said transmission wear is at 85%. Unacceptable performance and concerning that this will continue to degrade.
Oct 21, 2023
The contact owns a 2020 Hyundai Kona. The contact stated while driving the vehicle stalled. The gear shifter was stuck in reverse and drive. The vehicle was taken to the local dealer who informed the contact the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was towed to a local dealer where it was diagnosed the transmission needed to be replaced. The vehicle was repaired but, the failure recurred. The vehicle failed to turn on and there was an abnormal odor of fire. Additionally, The vehicle failed to start. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 13,000. The contact mentioned a complaint was filed with the BBB.
Jan 24, 2022
Fire: 1
ENGINE AND ENGINE COOLING
4 complaints
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the turbocharger was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Oct 03, 2025
The contact owns a 2020 Hyundai Kona. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer, who replaced the turbocharger, but the failure persisted. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was later examined by an independent mechanic who determined that the pistons were faulty. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failures. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V301000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 127,000.
Sep 09, 2025
The contact owns a 2020 Hyundai Kona. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated there was a pinging sound inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer for a multi-point inspection, and it was confirmed that the oil level was extremely low. The contact stated that an oil consumption test was performed. The vehicle had consumed ¾ quarts of oil in a month. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to seek legal assistance. The approximate failure mileage was 22,000.
Sep 08, 2025
2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION SAFETY RECALL. THE CONSUMER STATED THE ENGINE WOULD MAKE A TAPPING SOUND. A MALFUCNTION LIGHT ILLUMINATED. THE CONSUMER STATED THE VEHICLE WAS OUT OF OIL. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE CONSUMER TO DRIVE THE VEHICLE 1,000 MILES THEN RETURN IT.
Jan 28, 2022
STEERING
4 complaints
I was hearing a weird sound when turning the steering wheel and it reminded me of the same noise that happened before in March 2020 when the column and housing (part number 56390-39000)as well as bolt-safety lock (part number 81919-31000) were replaced at Boulder Hyundai (now called Foundation). This was covered under warranty then as the mileage was 24,928. The notes say: Customer states that there is a sound when turning the wheel. Technician confirmed customer complaint. Sound coming from steering wheel described as “growling”. Found TSB that states if sound is heard to remove and replace steering housing and assembly. Technician removed and replaced steering wheel column and assembly. Test drove to ensure proper operation. All is okay. When this happened again I told Manly Hyundai, and the service advisor said it was the worm gear. However I still had to pay for a diagnosis and repair ($225.09). If this is common, and there is a TSB, I’m very disappointed with what has happened (again I believe). The notes say: Confirmed noise at steering column. Worm shaft bearing noise. Recommend replacing small bearing kit as per TSB 22-ST-005H-1. Replaced worm shaft bearing as per previous diagnosis. Removed old component. Installed new bearing. OK at this time. Noise gone. [Part number ?56359-L1AAAFFF Bearing Kit, also has 84586.] The Kona now has 84,580 + miles. I don’t know how serious the problem is but I knew the sound wasn’t right and I don’t want the steering to fail. I really don’t want this to happen again. Your attention to this is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 27, 2023
TRYING TO PULL OFF THE FREE WAY TO THE RIGHT AND IT DECIDED TO GO LEFT IN FRONT OF A TRUCK. IT LIKES TO TAKE CONTROL. SCARY. I HAVE NOT HAD THE CAR EVEN 2 MONTHS.
Mar 25, 2023
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING 35 MPH, AN UNKNOWN WARNING LIGHT FLASHED ON AND OFF INTERMITTENTLY. THE CONTACT LOOKED IN THE OWNERS MANUAL AND BECAME AWARE OF A FAILURE OF THE ELECTRIC STEERING SYSTEM. THE MANUAL INSTRUCTED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO PRIDE HYUNDAI OF SEEKONK (11 TAUNTON AVENUE, SEEKONK, MA 02771, (508) 336-7880 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. ANOTHER DEALER DIAGNOSED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,400.
Nov 02, 2020
WHILE DRIVING OVER 40MPH, VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT. THE ELECTRONIC POWER STEERING REQUIRES CONSTANT DRIVER INPUT TO CORRECT DIRECTION OF TRAVEL AND IS MOST EVIDENT ON STRAIGHT 4 LANE HIGHWAY, CONDITION WAS SHARED WITH HENDERSON (NEVADA)) HYUNDAI SUPERSTORE ON 20 MILE DRIVE. PURCHASED NEW 6/27/20
Jul 29, 2020
POWER TRAIN,ENGINE
3 complaints
The vehicle has ~51K miles. It has been maintained according to the manufacturer's recommended repair schedule. At low speeds (<10 mph) or when coming from a full stop the vehicle hard shifts. When driving up inclines at low speeds (<10 mph), the vehicle shakes and stutters on the verge of shutting off. This happened twice on [XXX]. I experienced a full vehicle shut off on [XXX} while the vehicle was stationary, but shifted into drive . In August, the vehicle stuttered and shook before shutting off. I have reported three instances of this issue to my local Hyundai dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 27, 2025
The engine on my 2020 Hyundai Kona failed suddenly while driving, causing complete loss of power. There were no warning lights until after the failure. The vehicle was towed to a Hyundai dealership. Initially, the dealership stated the failure was related to an open recall from 2021 and warned that repairs might not be covered because the recall had not been completed. I sent them a written request outlining both NHTSA Recall 21V-301 (federally mandated) and Service Campaign 974, asking for documentation supporting their diagnosis and any communications with corporate. This request was ignored. Afterward, the dealership said they would replace the engine, but upon completion they recommended replacing certain bolts and hoses at my expense ($849), claiming that if I declined, any future related repairs would not be covered. When asked why these parts were not included in the repair or how their condition would void future coverage, I was told they were “normal wear” items not covered under warranty. No documentation or policy basis was provided. When asked whether the repair was processed under Recall 21V-301 or Campaign 974, they stated it was not tied to either and was filed under the powertrain warranty without corporate involvement. Multiple shop personnel had earlier confirmed verbally that the failed part matched the recall defect, but the service manager provided a different explanation and refused supporting documents. The dealership also claimed Recall 21V-301 was “completed” in October 2021 via a software update, despite the vehicle never having been at the dealership since purchase. No proof of recall completion or CNDS software installation was provided. The lack of evidence that Recall 21V-301 was properly remedied, the possibility of an improper closure in Hyundai’s system, and the fact that the failure matched the recall defect raise serious concerns about compliance with federal recall requirements. I am waiting for corporate to contact me also.
Aug 12, 2025
My vehicle has a very rough idle-vibrating at idle or stopped and not shifting properly-gear slipping. There is sluggish acceleration or jerking and the problem worsens while at a stop light/stop sign or at times when making a turn. The RPM goes between 200-300 when I accelerate to go from a stop and the car revs as it slowly hits 20 mph and then jerks into the 30-40mph on the streets. I took it to the dealer January 2025 where they could not duplicate the concern, and all they did was a TCM judder improvement update for the DCT. The problem was dismissed as being an issue associated with the DCT and was told that unless a warning light turned on or my car broke down on me, they couldn't do anything more. The service representative advised that if I am in stop and go traffic and the car starts vibrating or shaking, I should pull over the side and turn off the car for a few minutes before continuing on my way. It has been less than 2 months and I have to take it back to the dealer so they can run diagnostics on it again. Same issues, no warning lights on the dashboard indicating there is a problem, but I am not comfortable driving the car anymore.
Mar 10, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Ignition, speed and driving halts. I've had this Kona repaired a couple years ago and it took about 6-8mos to get my vehicle back, the this year 2025 the vehicle again is giving me problems. I thought of applying the lemon law however the week of the 6-8months being in the repair shop, I got the vehicle back, and the owner(mr. Crisostomo was very kind and understanding) so it made me be more patience nonetheless there's only so much he could do if he is not the one repairing the vehicle. I was offered carpets for my patience yet still have not gotten them and feel like a bother when I call to inquiry about them and it's not the service manager that I talk to , I feel otherwise. That could just be me, however I know good customer service if it's presence. For the actually year, I would need to check emails and records. But it's probably the year after so 2022 ( almost certain) now, This year, 2025.. I see that there is a recall that the dealership did not inform me. The vehicle is paid of last year, because I was going to relocate but that had changed. I found out about the recall cause my dad had died and step mother is using my other car so I'm using the Kona much more that 3 days a week. I keep dying out in one (1) day.. I died out twice. So I checked if there's a recall and there is. I would like my vehicle repurchased or credit for the amount purchased or I like a jeep 2 door ( is fine) as a recovery vehicle, thank you.
Sep 20, 2025
When stopped at a light, I hit the gas and the car just sputtered. The car jolted and did not move, finally, hit the gas again it was able to move. It has happen before. My roommate's Dad told me I need to keep track of problem and file a report. I was told the injectors needed to be cleaned. I put injector cleaner into it, It seem to help but it happened again. It seems the dealer just says something needs to be cleaned.
Sep 23, 2024
ELECTRICAL SYSTEM,ENGINE
2 complaints
In May 2023 after washing and vacuuming my car, it would not start. The battery appeared dead. I waited and tried periodically, and after about three tries, It started. This happened a couple more times, but always restarted and appeared to recharge. I did not drive the car from June - October, and asked my son to start it periodically while I was away. He tried in Mid June and battery was dead and had to be jumped. The same thing happened in Aug and Sept. Unfortunately, by the time I returned and could get in into Hyundai, it had been 38 months since my purchase. in October the battery seemed to be okay, but the horn did not work. Also, the windshield washer only trickled out and then nothing came out. I made appointment as I had also had a recall on the safety/theft issues. In November, Hyundai of Bradenton, Florida's Serviceman, Mark told me that I needed a new battery which was no longer under warranty and they replaced the horn as it was covered. He said the windshield washer unit was clogged. I chose not to pay $340 for a battery and $80 to unclog windshield washer unit from them. I just feel something is off. On my drive home, the radio came on without prompt. I turned it off, and it came back on seconds later. I turned it off again, and it stayed off. My car is immaculate, and covered when not in use. There is definitely and issue. My Kona only has 21,000 miles on it. Thank you for helping me with this. Please advise. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 24, 2023
BOUGHT NEW CAR JULY 2020, WAS GOOD FOR A LITTLE WHILE THEN STARTED TO HAVE LOUD TICKING NOISE UNDER HOOD. BROUGHT CAR IN FOR SERVICE AT 3100 (APPROX) MILES HAD A FEW ISSUES AT THIS SERVICE, MAIN WAS NOISE. WAS TOLD MECHANIC LOOKED UNDER HEARD NOISE (AS DID FRONT DESK REP) AND MECHANIC SAID IT WAS NORMAL ON THIS CAR. I TOOK CAR BACK AGAIN FOR SAME ISSUES APPROX 2 WEEKS LATER (THEY HEAR NOISE DONT KNOW WHERE ITS COMING FROM I WAS TOLD, THEY HAVE TECH ADVICE LOOKING INTO IT NOW). THEY NOW HAVE HAD MY CAR FOR 6 DAYS. 6TH DAY I GET CALL TELLING ME THAT THERE IS SOMETHING WRONG WITH MOTOR, EVERYONE IS INVOLVED NOW, HYUNDAI MOTOR CORP, TECHNICAL SERVICE AND DEALERSHIP, TRYING TO FIGURE OUT IF ITS JUST A REPLACEMENT PART OR NEEDS WHOLE NEW MOTOR. REP SAID THEY WERE GOING TO BE RUNNING 3 MORE TESTS AND WOULD LET ME KNOW WEDNESDAY. NOISE IS CONSTANT WHILE IN PARK OR DRIVE DOES NOT MATTER.
Nov 18, 2020
FORWARD COLLISION AVOIDANCE
2 complaints
I was driving on the highway and there was no one around me and the forward collision warning went off. The car then braked on my behalf going 70 mph on the highway. THis has happened twice so far.
Feb 17, 2023
FRONT-COLLISION WARNING LIGHT KICKS ON WHILE GOING 45-50MPH. NO OBSTRUCTIONS. BRAKES ENGAGE, STUCK IN 4TH GEAR. MUST PULL OVER AND RESTART CAR TO RESET. OCCURS INTERMITTENTLY, BUT HAS HAPPENED AT LEAST WEEKLY FOR THE LAST 6 WEEKS. IN AND OUT OF DEALER SEVERAL TIMES. BRAND NEW VEHICLE.
Mar 29, 2021
AIR BAGS
2 complaints
TL* THE CONTACT'S CLIENT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED THAT THE CLIENT WAS GONG THROUGH AN INTERSECTION AND ANOTHER DRIVER RAN A RED LIGHT AND BROADSIDED THE CONTACT'S VEHICLE. BOTH THE CLIENT AND HER PASSENGER WERE INJURED AND HAD TO BE TRANSPORTED TO THE HOSPITAL. THE DRIVER HAD NECK AND BACK PAINS AND HER RIGHT HAND HAD A BUMP. THE PASSENGER HAD HEAD AND NECK INJURIES AND HAD A BRAIN BLEED ISSUE AND HIP INJURIES. THE PASSENGER ALSO HAD A KNOT ON THE SIDE OF HER HEAD. THE OTHER DRIVER HAD A SMALL CUT ON HIS ARM AND DID NOT HAVE TO BE TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE PASSENGER AIR BAG DID NOT DEPLOY BUT THE DRIVER;'S SIDE AIR BAG DID DEPLOY ON CONTACT. THE VEHICLE WAS BROADSIDE ON THE DRIVER'S SIDE. THE VEHICLE THEN SPUN AROUND AND HIT THE OTHER VEHICLE. THE CLIENT 'S VEHICLE WAS TOTALED WITH DAMAGE ON THE CENTER OF THE VEHICLE ON THE DRIVER'S SIDE AND THE ENTIRE TRUNK WAS CRUSHED. THE BACK CORNER ON THE PASSENGER;S SIDE WAS DAMAGED AS WELL. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS TOWED FORM THE CRASH SCENE.THE FAILURE MILEAGE WAS UNKNOWN.*DT
Dec 11, 2020
Crash: 1
Injuries: 2
2020 HYUNDAI KONA. CONSUMER WAS IN AN AUTO ACCIDENT WHERE THE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED I AN ACCIDENT WHERE THE SIDE CURTAIN AIRBAGS DID NOT DEPLOY. THE PASSENGER WAS SEVERELY INJURED. *JS*DT*JB
Nov 30, 2020
Crash: 1
Injuries: 2
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
The timing system was repaired in February 2025. After similar symptoms of vehicle stalling, the check engine light came on Found a software update that needed to be completed to determine if engine needed replaced. Dealership has refused for seven weeks to complete the entire job of the update which includes running a diagnostic of codes. Instead, they have been arguing that the timing system needs replaced and not providing the codes from the safety software update. Obviously there's a much deeper issue if the timing system keeps breaking down.
Nov 12, 2025
FUEL/PROPULSION SYSTEM
1 complaint
While driving on the highway, our vehicle suddenly stopped accelerating without warning, forcing us to pull over immediately. There were no warning lamps, messages, or prior symptoms before the failure occurred. We had to stop on a narrow shoulder with no guardrails, leaving us exposed to fast-moving traffic and putting our safety at serious risk. The vehicle was inspected by a local dealership, who diagnosed the issue as a failed fuel injector. This component is available for inspection upon request. The problem has not been reproduced, but the diagnosis has been confirmed by the dealer.
Jul 28, 2025
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
Vehicle has problems shifting between 1st and 2nd gear. Stutters and has issues accelerating. Has almost caused me to be hit while turning left against traffic. Was serviced at Hyundai dealership today and they cannot replicate the issue or find anything wrong and reprogrammed the clutch touch point engagement. It happened again on the way home.
Feb 03, 2025
SEATS
1 complaint
The Hyundai Kona was struck head-on by another vehicle. There was one driver and one minor passenger in the right rear seat in the Hyundai Kona. The driver had minor injuries while, unfortunately, the accident was fatal to the passenger. The impact of the collision caused the right rear seat to snap forward, fracturing the passenger's neck. The cause of death for the passenger was blunt force trauma caused by the neck fracture. If the seat had stayed in place during the impact, the passenger's neck would not have been fractured. The vehicle is no longer available for inspection. To our knowledge, the problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle was inspected after the accident by the police. There was no symptom of the problem prior to the accident.
Mar 01, 2024
Crash: 1
Injuries: 2
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
Loss of power to speed unable to acceleration had to pull over
Feb 17, 2024
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Loud beep then a warning that collision warning had been disabled and the side mirrorsno longer indicated someone was beside me. . First time it's done this and I was on the way to the dealer for service. I mentioned to him and he said it was probably the light rain we had and it had blocked the camera. On the way home it did the same thing and now it was sunny, clear and they had just washed my car. So back to the dealer to have them actually check the sensor.
Sep 02, 2023
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
1 complaint
UNKNOWN I was backing out of a parking space using the back up camera when I bumped a vehicle behind me. Also, when driving on the highway, the cruise control doesn't always respond properly I just want to know if my car has the latest safety updates available for insurance purposes
Aug 21, 2023
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I have a 2020 Kona SE AWD and have a problem with a Check Forward Collision Sensor error that happens infrequently. When it happens, you get a ding then on the dash in a large graphic "check forward collision sensor" then BANG the brakes are applied for a split second and the car violently drops into a lower gear and revs until you turn the car off and "reset" the system. This has happened 4 times in the last 2 thousand miles. Been to the dealer twice and they cannot recreate the problem, so they can not fix anything. When this happens, its feels like a collision. It is scary and magnified at highway speed. It has happened at highway speed and low speed, both day and night.
Jan 12, 2023
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming to a slow turn the car stalled out on me. I quickly put the car in park and started the car and it started back up. But now I feel a loss in power In the car. The car stalled on me more than six times. Every time I came to a complete stop the car would stall. So every stop sign and red light the car was stalling. The car is still under warranty but I do hope this can be resolved. I know it’s the engine that’s definitely having internal mechanical issues and transmission as well. Also the 2 lower headlights are also out as well. This is with the car having 34705 miles only. Wast expecting to have this many issues. I have a video of the car stalling out as well and another showing a rough idle on the car.
Dec 13, 2022
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
After driving the car for several hours, I arrived at my destination and as I was parking the vehicle, it would not move when put in reverse. I received a message on the dashboard that said, “transmission problem detected.” I had the car towed the nearest Hyundai dealer. They diagnosed the issue as a transmission failure. They ordered and replaced the transmission with a rebuilt unit under warranty. I picked up the vehicle approximately 3 weeks later when the repair was completed. I drove the vehicle for 1 week before a similar problem occurred. While driving the vehicle, I received a warning message on the dashboard and the vehicle stopped on the road. The symptom of this subsequent failure was that the vehicle could not go over 2-3 mph. I had the vehicle towed to the nearest Hyundai dealer approximately 10 days ago. It is currently sitting in the dealer's lot waiting for them to "get around to check it".
Jul 29, 2022
ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE
1 complaint
I was getting onto the highway the other night and all of a sudden my whole instrument panel went completely black, speed,rpm, fuel level, and water temperature were not registering on the panel. I tested my turn signals and noticed those weren’t working as well. I also lost my lane keep assist in the process. I pulled off to a safe spot turned the car off, let it sit for 5 minutes. Turned it back on and the instrument panel was still black and nothing was reading. I shut the vehicle off for 20 minutes locked/unlocked the car. Started the car back up and the instrument panel came back on but now have the check engine light on. The check engine light had never been on prior to this incident. I have reached out to Hyundai USA as well to find a solution to the issue.
Oct 10, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.
Jul 10, 2021
STRUCTURE
1 complaint
I found the shark fin cover of antenna located on rear roof area was no longer there exposing the antenna and base to the elements. There appeared to be no damage surounding the area to show how cover might have come off. I have not taken the vehicle through any automated car washes and have not been in any accidents. I took the vehicle to the dealership to see if the warrantee would cover replacement but they determined that it was theft. I am wondering if this is a common problem for other Kona owners.
Jul 07, 2021
STEERING,WHEELS,ENGINE
1 complaint
Accident due to recall
Jun 23, 2021
Crash: 1
VEHICLE SPEED CONTROL,ENGINE
1 complaint
On 30 May 21, I was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house. I nor the braking assist could stop the vehicle, resulting in the collision with house. I and my passengers sustained seat belt injuries.
May 31, 2021
Crash: 1
Injuries: 3
POWER TRAIN,FORWARD COLLISION AVOIDANCE
1 complaint
WHILE ON THE HIGHWAY, A MESSAGE "COLLISION DETECTION SYSTEM FAILURE" FLASHED ON THE INSTRUMENT PANEL, AND THE BRAKES SLAMMED ON FULL, FOLLOWED BY THE TRANSMISSION STUCK IN 4TH GEAR. I HAD TO LEAVE THE HIGHWAY, AND POWER OFF THE ENGINE - EFFECTIVELY REBOOTING THE CAR. I CONTINUED ON TO WORK BUT I SHUT OFF THE COLLISION DETECTION SYSTEM, WHICH HAS TO BE SET AT EACH POWER CYCLE. THIS HAS HAPPENED TO MY CAR 3 TIMES, TWICE ON THE HIGHWAY. DEALER SERVICE DOWNLOADED LOGS WITH NO INDICATION OF THE PROBLEM.
Mar 09, 2021
UNKNOWN OR OTHER,ENGINE
1 complaint
MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSHIP AND THEY ARE TELLING ME THAT MY NEW CAR NEEDS A NEW ENGINE AND THEY HAVE NO IDEA WHAT STARTED IT OR IF REPLACING THE ENGINE WILL FIX IT. THIS INCIDENT HAPPENED WHILE I WAS PULLING INTO A PARKING LOT, WHILE I WAS ON THE HIGHWAY, WHILE I WAS AT A STOP LIGHT AND AGAIN PULLING INTO THE HYUNDAI DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THE DEALERSHIP IS NOT DOING ANYTHING TO MAKE THIS RIGHT.
Feb 07, 2021
SERVICE BRAKES,ENGINE
1 complaint
WHILE BRAKING FORWARD OR BACKING UP THEIR IS A CONTINUOUS SCRAPED NOISE AND IT DOESN'T MATTER IF IT RAIN ,DRY ,HOT OR COLD WEATHER.IT MY NOISE WHILE BRAKING ALL THE TIME. IT STARTED AT 1,000 MILES AND NOW IT HAS 8,000 MILES.BROUGHT IT IN FEBRUARY 2020.TEST DRIVE ONE 6,000 AND NOISE WAS WORST.THEY SAID ALL OF THEM MAKE SAME NOISE.HELP
Dec 07, 2020
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT; REQUIRING CONSTANT CORRECTION WHILE TRAVELING ON A STRAIGHT 4 LANE HIGHWAY. CONDITION WAS PRESENTED TO DEALER. FOLLOWING A TEST DRIVE BY DEALER SERVICE MANAGER WITH MY DEMONSTRATION OF WANDER, SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AS A PASSENGER. HE DECLARED THE WANDER CONDITION AS "NORMAL" FOR ELECTRONIC ASSIST POWER STEERING. HE DID, HOWEVER, CHANGE THE STEERING DEGREE WIT A MARGINAL IMPROVEMENT BUT CONDITION HAS CONTINUED. HYUNDAI MOTORS AND HENDERSON (NEVADA) SUPERSTORE HAVE BEEN NOTIFIED IN WRITING ABOUT THIS SAFETY ISSUE.
Sep 21, 2020
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT VARIOUS SPEEDS, MOISTURE ON THE INSIDE OF THE PASSENGER'S AND DRIVER'S WINDOWS OBSTRUCTED HIS VISION AND CAUSED HIM TO LOSE VISION IN BOTH SIDE MIRRORS. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO ROLL BOTH WINDOWS DOWN TO CLEAR THE WINDOWS HOWEVER, HIS VISION REMAINED OBSTRUCTED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE THE VEHICLE WAS INSPECTED AS WELL AS TWO OTHER VEHICLES, AND WAS INFORMED THAT HIS COMPLAINT WAS A PART OF NORMAL VEHICLE OPERATION. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 160.
Sep 17, 2020
WHEELS
1 complaint
NEXEN NPRIZ AH8 215/55R17 94V NEW CAR AND TIRES LESS THAN 800 MILES. DRIVING ON HIGHWAY ABOUT 65 MPH , SUDDEN EXTREME DIFFICULTY CONTROLLING CAR WITHOUTY WARNING, PULLED OVER. LEFT FRONT FLAT NOTED. TOWED TO DEALER. NO SCREW OR OTHER ITEMS FOUND IN TIRE, NO RIM DAMAGE DETECTED PER DEALER. NO DAMAGE TO CAR NOTED. NEW TIRE ORDERED.
Aug 17, 2020
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
WHEN I DRIVE THE CAR ON THE STREET AND FREEWAY I HAVE TO HOLD THE STEERING WHEEL IN PLACE SO I DON'T GO INTO THE NEXT LANE. THE CAR FEELS LIKE IT HYDROPLANES AND SHIFTS ON THE FREEWAY. WHEN TURNING THE CAR SHIFTS AS WELL. THE CAR BOUNCES WHEN DRIVING AND ON THE FREEWAY WHEN I GO OVER A BUMP I HAVE TO PULL THE WHEEL SO THE CAR DOESN'T GO INTO THE NEXT LANE. THE CAR LAGS WHEN ACCELERATING. ONE TIRE WASN'T HOLDING AIR SO I TOOK IT TO THE TIRE CENTER TO HAVE IT FIXED. THE CAR DRIVES THIS WAY EVERYDAY.
Aug 07, 2020
VEHICLE SPEED CONTROL
1 complaint
ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG WAS ACTIVATED AND THE CAR ROLLED BACK AFTER THE IMPACT. THERE WAS NO DAMAGE TO THE WALL AND THE SHERIFFS DEPUTY WHO ARRIVED AFTER THE CAR'S EMERGENCY NOTIFICATION SYSTEM WAS ACTIVATED DID NOT MAKE A REPORT SINCE THE EMPLOYEES AT CVS DECLINED TO PRESS ANY CHARGES. MY VEHICLE SUSTAINED MEDIUM DAMAGE TO THE FRONT END, BUT WAS DRIVE-ABLE. I SUSTAINED A VERY STRONG BLOW TO MY UPPER CHEST AND HAVE HAD PROBLEMS BREATHING. I TOOK PICTURES OF THE AREA BUT DID NOT GO TO A DOCTOR THE SAME EVENING. I HAVE BEEN DRIVING OVER 12 YEARS AND HAVE NOT HAD A SINGLE ACCIDENT OR EVEN A TICKET IN ALL THIS TIME AND I AM 100% CERTAIN I DID NOTHING WRONG!!! PLEASE RSVP ASAP !!! THANK YOU.
Mar 04, 2020
Crash: 1
Injuries: 1
4.2/5.0
77 reviews

Frequently Asked Questions

How many problems does the 2020 HYUNDAI Kona have?

The 2020 HYUNDAI Kona currently has 135 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 HYUNDAI Kona?

The most common problems reported for the 2020 HYUNDAI Kona are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 HYUNDAI Kona problem data come from?

All problem and complaint data for the 2020 HYUNDAI Kona comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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