2021 HYUNDAI Kona Problems & Complaints

My car consumes a lot of oil. This is a very similar problem as the wrong tempered piston rings. All this car has used is 5W 20 full synthetic oil., which gets changed every 5000 miles. I would burn around 1 quart every 1000 miles. Dealer solution is to put in 5W 30 full synthetic oil. Got a little better but within a few months, back to burning1 quart every 1000 miles. Dealer is now saying Hyundai won’t fix the issue because car now has 116000 miles on it. This has been a problem for a while.

The piston went through the top of my engine with my entire family in the car. We managed to get to a mechanic. And bring it to the dealership. We are very lucky to be alive.

About a month after purchasing my car it shut down on the highway while driving. It completely lost power so I could not accelerate or even press the brake. Only the emergency brake stopped me from going into other cars. I started the car up again and then it worked fine until about another month later it happened again. I was on an exit ramp on the highway and it lost power. Cars had to quickly go around me as I had no control of my vehicle. Neither brakes or gas pedal worked at the time and my check engine light stayed on. I then took my car to Hyundai service where they told me my car went through 2 quarts of oil in one month. They want me to drive this car another 1,000 miles knowing it’s dangerous, unsafe, a risk to me and other drivers and a fire hazard to have an engine consuming this much oil. I fear to drive this unpredictable car any more. The manager of Hyundai knows it’s unfair but must follow protocol. I just don’t understand how they can tell someone to drive a stalling car waiting for an accident to happen.

The contact owns a 2021 Hyundai Kona. The contact stated that while coming to a stop, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000. The VIN was not available.

I have experienced the same issues with a known recall for my year, make and model. I am not sure why my VIN is not showing. Have records from a mechanic that there was a fire hazard. I have experienced stalling on several occasions. Could I have help getting my VIN recognized so Hyundai will help me?

I’ve been having issues that align with the Safety Recall 239 to repair a condition involving the Electric Power Control Unit ("EPCU"). I seem to be having by a coolant leak, my car is overheating, has stalled and has struggled to start. I started noticing something wasn’t right a couple of weeks ago but wasn’t sure what until more “symptoms” have occurred since and I found the recall information. My air conditioner also will stop blowing cool air when the over heating happens. No lights have come on my dash board alerting me of anything needing to be serviced.

Rear camera is not working properly. Either I have a blurry image or a black screen when in reverse position.

The shark fin antenna came off at 55 mph going down the highway. The dealer who sold me the 2021 Kona SEL, tried to blame us for it, saying there is no way to know if you hit a bird etc. They stated it would cost me about $1,300.00 to repair this. My response was, are you serious? we have had this car for less than 3 months and this is your answer. So i went to a certified Hyundai dealer, both gave the same response, but added our tech is trained to spot defects and said the screws would not be shown, it would have ripped the entire unit from the car if it came off due to a defect. which is entirely untrue. Both dealers added that they had never even heard of this happening before, so they referred me to contact Hyundai corp to open up a registered complaint. The response I got was the dealer was the one who makes the ultimate decision. she gave me a link to buy direct from Hyundai as soon as I stated I would make a complaint here. Then I asked her the same thing I asked both dealers, why are you denying this? This is a very common issue. I also added that if the truck behind us was struck by the antenna ripping off, I would be in court to sue them. I then added it will only be a matter of time before injuries or death from this occurs and that will end up with all of the complaints being used in court to force you to comply. I ended up finding a better deal from a Hyundai dealer than the one she gave me. I performed the repair myself. the repair cost me about 300 dollars. I also want to ad that when i used AI to ask how to tell if the antenna was defective, the explanation and pics were exactly identical to the pictures I took. as this was during warmer months I felt very happy a person on a motorcycle was not hit. People need to research this on their own before purchasing this auto in my opinion.

Antenna is poorly designed and falls off. A quick internet search shows this is a common problem across thousands of Hyundais and Kias (same company). Because drivers are more and more dependent on GPS and radio based emergency notification AND vehicles more and more depend on interactive troubleshooting and reporting this is a safety issue. The manufacturer is aware of it, and it should at the very least be covered under warranty. Because it is a wide spread problem that many dealers appear to be refusing to repair even under warranty it should be a recall issue. My local dealer denied it was a warranty issue, but I have appealed their decision with Hyundai. It should be a safety recall issue.

The horn stopped working shortly after purchasing the vehicle in July 2021. We have been waiting for an appointment to get it looked at for months with our local Hyundai dealer but they don't have any service appointments. There have been several close calls with other vehicles and pedestrians and it is only a matter of time before something happens.

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle downshifted unintendedly. The check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission piston ring had failed. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 96,000.

Transmission has hard shift sometimes, and disengages in other times. It's very irratic.

* The 7 speed DCT transmission (automatic) jerks and down shifts hard and lunges forward when braking and coming to a stop. Upon acceleration the transmission also is jerky in first gear. It's like driving a manual transmission for the first time. * If not properly controlled by braking, I could hit the car in front of me. * I have had the vehicle in twice to the Hyundai dealership, but they say the judder not bad enough to replace the transmission. They also did a software update that did not change anything. There is a Hyundai Technical Service Bulletin #22-AT-007H * There were no warning lights or messages to indicate the problem. The vehicle currently has 35,200 miles. I noticed the bad shifting at about 12,000 miles and it has gotten worse.

After Stopping for a traffic sign, I proceeded to go forward when a loud noise occurred ( grinding of gears), I loss power to move forward. A car in back of me had to apply his brakes to avoid hitting me. I pulled over to the curb and parked. Upon starting up again, I did not have full power to accelerate. I also could not put the car in reverse. About 10 minutes later, I received a message on the car information screen “ A possible condition with your Transmission Control System has been detected with your 2021 Kona” “ A full system check is recommended to be done soon”. I then drove it to a Dealership where it is now.

When you press on the gas, many times there is a very delayed reaction for power. This resulted in my safety put at risk. I have mentioned this to mechanic, they say it is the transmission. I see where there was a recall for 'automatic transmission that may disengage when the car is being driven'. This is NHTSA campaign number 22V746000. and Hyundai's number for this recall is 236. I would like to know if my car should be included in the 236.

I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.

on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY , I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON ,who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.

The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated as designed. The contact indicated that the failure had occurred on four occasions while driving. The vehicle was serviced at the local dealer, but the failure was not corrected. The manufacturer was not yet notified of the failure. The failure mileage was 21,400.

the bcw tends to go on every time the vehicle is driven on a rural two way road to town, approx. less than 20 miles. been to dealership for the problem with the bcw ,paid for diagnostic and scanned for codes ,none apparent.the dealership did minimal calibration without realalinig the sensor. the vehicle will automatically downshift causing the vehicle lurch which is totally unsafe.this began at 6000 miles.no obstructions to sensors as per dealer inspection.a brand new suv awd never been offroad ,or any collision whatsoever.reading forums leads me to believe it occures quite often to this particular vehicle.i called the local global representative and have a case number of 21601680, i thank you for your prompt response to this issue.

I’ve had this car since end of September 2021. The blind spot monitor on the right side of the vehicle lights up and beeps at random times, even when there is nothing in the blind spot itself. Happens mostly while driving on the highway.

About 2 weeks ago I tried to start my car and the dash board starting flickering and glitch. Roadside assistance said all I needed was a battery. I got a battery and everything seemed fine until today. My car is starting to do the same thing. When I looked up recalls my VIN doesnt match for a recall I think my car should be under. The Battery Charge Sysytem is failing I believe. I have videos.

The HVAC drainage system in my 2021 Hyundai Kona failed due to a clogged AC drain line, which led to water leaking into the cabin and mold growth. The dealer reported the drain was blocked by a spiderweb and that moisture had collected under the driver and passenger carpets. They unclogged the line, but did not inspect beneath the carpet or inside the HVAC system. Soon after, I experienced musty odors, asthma flare-ups, and headaches while driving. At-home mold tests under the passenger seat and footwell came back positive. White mold was also visibly growing under the carpet. A similar issue occurred in my fiancé’s Hyundai Elantra, also purchased from the same dealer. His AC drain was clogged and mold tested positive in the cabin, though his car had no smell. Our vehicles are stored in different environments, which rules out external environmental causes and points to a broader design flaw. There are Hyundai forums online confirming this same issue is not isolated to us. Even if spiderwebs were involved, a single web should not disable a critical drainage function and cause health risks. HVAC systems should be designed to resist common environmental factors like debris or insects. I am a cancer survivor (diagnosed in 2024) and must avoid environmental toxins like mold. Despite repeated outreach to Hyundai and the dealer, I was told no inspection or remediation would be provided beyond detailing, which is not sufficient for mold. Component that failed: AC evaporator drain tube Confirmed by dealer: Yes Manufacturer inspection: No – Hyundai declined to investigate Safety concern: Yes – mold has triggered respiratory symptoms and makes the vehicle unsafe for passengers

There has been a continuous popping noise on the right side of the vehicle near the tire like it’s an axle or something with the suspension. It has been checked and I was told it was normal. The horn will stop working along with the radio and other components in the car. The forward front accident component will say I’ve been in an accident when I have not even been near a vehicle. This has happened on several occasions. I don’t have all specific dates.

My car is a 2021, is only 4 years old and the paint is chipping very fast. I noticed it a few months ago and it is now about 3 inches height, and 1 inch wide. It’s going to continue and paying for a whole new hood when my car is only 4 years old is crazy.

My vehicle loses power while driving

The contact owns a 2021 Hyundai Kona. The contact stated while driving at undisclosed speeds, the vehicle started accelerating slowly. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an abnormal dinging sound coming from the vehicle. There was no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced, and the vehicle was experiencing excessive oil consumption. The mechanic recommended additional testing. The contact declined the additional diagnostic test. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 35,000.

Unknown the vehicle stopped running and won’t start back up

The braking system malfunctioned. Son was driving it, brake light came on, brakes started sinking randomly. Vehicle is very slow to get vehicle to stop and had to hit brake pedal hard to even get vehicle to slow down. Opened the hood to verify if there was brake fluid, it was low. Put brake fluid in and tested brakes, a pinhole was spraying brake fluid. Took to get a diagnostic of the vehicle. In addition to the pinhole leak, diagnostics showed that where the brake lines attach there is a leak at two of the components/areas, and told the vehicle would need new brake lines. We did not repair it at the place that performed the diagnostic. We are towing it to a Hyundai Dealership for inspection this week 3/21/2024. We have spoken to Corporate and were given a case number. No other inspections have taken place. Brake warning light came on last week. Malfunctioning brakes are a safety risk for everyone.

My 2021 Hyundai Kona AWD will not operate. It only has 18,000 miles on it and I bought it new. I had the oil changed at 7,000 miles. The dealership made me wait a month to take a look at it, and I believe that they know there is an issue with this model so they are trying to stall. I plan to request a buyback. The last time I tried to drive it, it died every time the car came to a brake. I had to sit with my emergency lights flashing for a few minutes to get it to start again, only to have it die at the next light. This is very dangerous.

The 2021 Kona SEL PLUS AT AWD suddenly changed into the manual low gear and abruptly stalled in traffic. The Kona was stopped at a traffic light. When the traffic light turned green and the car was driven, the Kona's transmission seemed to switch into the manual low gear creating a high RPM. After it crossed the intersection, the Kona stalled and stopped abruptly in traffic. Shortly thereafter, the car was restarted and it went back to driving normally. The Kona was taken to the dealership but they could not find any code. So they say without a code, they can not do anything. This is a serious safety problem. I have a video of the incident. I have contacted HyundaiUSA and they will not do anything without a code.

At a stop sign, or red light, car bucks, then accelerates. Steering column is making noise. Took car to dealership..stated they can't look at my car until October 31st, 2023! My car only has 16k miles. If this is a dangerous issue, especially the steering colum noise (possibly a bearing issue or rack and pinion problem)..why am I having to wait until October??

When slowing down to a stop and im not completely stopped and then step on the gas the vehicle makes a winding noise and has no transmission engagement for several seconds so if im in s turning lane or even going forward when a street light turn green, there's been dozens of times where this happened and i need to let off the gas pedal slowing me down while e everyone else is gaining speed making them to jam on their breaks. I let the dealership know and their answer was just come to a complete stop, i was like during a green light? The other thing everyday I drive it the blind spot warning lights keep turning on even when theres no one around me and now i had the low tire pressure light turning on then off when the tires are completely inflated

My car has approximately 14,000 miles on it and was purchased brand new. It still has 1,000 miles to go before the next servicing. Saturday I when driving approximately 40 miles an hour, the engine suddenly cut off and the car stopped in the middle of the road. I was able to start the car and drive for approximately 15 minutes before it slowed to 3mph and shut off again. I called the dealership where I purchased it and explained what happened. Initially they said they had not serviced the car in a year. I let the car sit for a day then checked all the fluids. The coolant level was fine and so was the oil. Monday, it cut off twice on my way to work. I drove to the nearest dealership and left it there. I had to rent a car as no loaners are available. It has been at the dealership for 5 days. They thought they fixed but when they test drove it, the car cut out again. Later that day, I received an email from Hyundai Blue link with an Automatic DTC Notification that a possible condition has been detected with my Engine Control System.

Vehicle will not go out of 3rd gear when on the interstate. The vehicle will go pass the redline and hit the fuel cut off and will not accelerate. Have to slow the car down and attempt to speed up again. Vehicle has almost been in accident multiple times due to almost being rear ended because can not get the vehicle up to speed.

Driving 60mph on I-5 in May 2021. Dry roads, no wind. Vehicle suddenly surged (as if we ran over a speed bump at 60mph) despite there being no debris nor damage on the road surface. The surge felt like the ABS system triggered a single pulse, and then car completely turned off: no engine power, no radio power, no cabin lightning power, no dash lighting nor warning lights. Toggling the ignition to accessory didn't help. I had steering authority and brake authority. With no engine power, I pulled over to the side of the road. I inspected the exterior of the vehicle and there was no damage. I entered the vehicle and I was able to restart the vehicle normally. I drove it to a dealership and described the problem, they didn't know what it could be and were 30 days out on booking appointments, so I gave up.

I recently blew out my front tire and put on the Hyundai supplied emergency spare. Within 15 minutes of driving, no more than 10 miles, I was flagged down by another driver because a huge cloud of smoke was coming from my car. I had the car towed into a dealership and they informed me that the spare tire that Hyundai supplied me damaged the transfer casing on the front tire, causing the smoke. I was told to never put that tire on the front of my car or it will again damage my car. I contacted first my local selling dealer. They were no help. They informed me that the spare tire was the correct part and I needed to contact Hyundai directly, which I did. After a week of investigation, [XXX], from their National Consumer Affairs department, indicates that Hyundai has essentially washed their hands of my problem and said it is the correct part and I should use that. I said it damaged my car and the response was it is only supposed to be on long enough to get to a repair shop. My car was overheating after only 10 miles. Smoke was coming from my car after 15 minutes. What if I was on a highway when the tire blew? It could be much longer than 10 miles. Would the car catch on fire? Will Hyundai take responsibility for the possibility of my car catching on fire? What about the dangers to myself and my family? Hyundai is taking no further action on this. I am to use the supplied part, damage, or no damage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact’s father owned a 2021 Hyundai Kona. The contact stated that while her father was driving at an undisclosed speed, the accelerator pedal was stuck and the seat belt did not lock the contact’s father into his seat during impact. The vehicle crashed into a traffic light pole, went uphill, and then flipped before stopping. The air bags deployed, but the steering wheel air bag caught fire. The contact’s father was able to exit the vehicle. The contact’s father suffered fractured back, chest, ribs, and lumbar spine injuries, as well as head injuries with a brain bleed. The contact’s father was transported to the hospital by ambulance. A police report was filed. The vehicle was towed to a police tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

We bought the car in July and owned it 70 days and 1,530 miles. The Automatic Emergency Breaking engaged several times without any reason. Sometimes at lower speeds <40 and sometimes on the freeway >60. The last time was at 20 mph in a school zone and we were rear ended because of the unexpected stop. We had several near misses on the freeway, but the cars behind us managed to avoid us. The car has severe damage to the bumper, tailgate and Blind Spot warning, parking collision warning and rear cross traffic warning because of the accident and the car has been in the body shop awaiting parts/repair for the nearly entire month of September. No one was hurt and we didn't have the car long enough to take it back to the dealer to have the brake system checked. The accident would not have happened if the Automatic Emergency Braking had worked properly.

Tire installed as new OEM on Hyundai Kona with 650 miles. Driving at 40 mph and sidewall of tire blew out. Tire did not strike any object or curb. 215/55R17

TL* THE CONTACT OWNS A 2021 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER, RAIN WATER WAS ENTERING THE HEADLAMPS WHICH DIMINISHED THE ILLUMINATION FROM THE HEADLAMPS. THE VEHICLE WAS TAKEN TO RED HOAGLAND HYUNDAI (6375 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884, (863) 326-6999) AND IT WAS RECOMMENDED TO LET THE HEADLAMPS DRY OUT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,052.

CAR HAS BEEN PULLING TO THE RIGHT SINCE A WEEK OLD. DEALER ADJUSTED ALIGNMENT AND STILL DOING IT. WHEEL IS OFF CENTER AND MORE RESISTANCE GOING LEFT THAN RIGHT.