2002 HYUNDAI Sonata Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
325
Complaints Reported
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Complaints by Component
STRUCTURE
64 complaints
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO WOBBLE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED LANCASTER HYUNDAI AT (866) 528-2534 (LOCATED AT 5260 MAIN ST, EAST PETERSBURG, PA 17520) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 127,028.
Jul 09, 2018
PAINT IS FLAKING OFF OF ALL THE DOOR HANDLES ON MY 2001 SONATA GOLD COLOR. WHEN IT WAS ONLY HAPPENING ON ONE DOOR, MY DEALER SAID IT WAS NOT THERE PROBLEM. NOW THAT IT IS HAPPENING ON ALL OF THEM, IT IS OBVIOUS TO ME THAT IT IS A DEFECT. HAS ANYONE ELSE HAD THIS PROBLEM AND COULD THEY GET IT RESOLVED?
May 25, 2018
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEAT SHIELD FELL OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE HAD SEVERE RUST AND CORROSION, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO GROSSINGER HYUNDAI OF PALATINE (221 E LAKE COOK RD, PALATINE, IL 60074 (847) 348-6700) WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS SEVERELY RUSTED, NEEDED REPLACEMENT, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Aug 17, 2017
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE ATTEMPTING TO DRIVE THE VEHICLE STRAIGHT, THE VEHICLE SWAYED FROM LEFT TO RIGHT WITHOUT THE DRIVER STEERING IN THOSE DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND WOULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Dec 21, 2016
SEVERE CRACK IN THE REAR SUBFRAME WHICH IS CORRODED AND RUSTED THROUGHOUT. THE REAR TIRE IS STICKING OUT AND THE CAR SWERVES AND IS DANGEROUS TO DRIVE.
Dec 11, 2016
+ 59 more complaints for this component
AIR BAGS
44 complaints
MY ROOMMATE GOT INTO A T BONE TYPE ACCIDENT SHE WAS GOING AT LEAST 25MPH AND THE AIR BAG DID NOT DEPLOY BUT IT HIT HARD ENOUGH TO RIP THE CORE SUPPORT OFF, WE HAVE PICTURES. SHE DID NOT TAKE THE AMBULANCE BUT SHE'S WILL PROBABLY GO TO THE ER LATER
Mar 18, 2020
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE HIT A POT HOLE AND THE PASSENGER AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 181,800. THE VIN WAS UNAVAILABLE.
Jul 25, 2016
AIR BAG LITE STAYS ON, HAD NO ACCIDENTS, OR CRASHES, DEALER WANTED ME, TO SPEND A ARM AND LEG TO REPLACE THE MODULE CONTROL UNIT. I SENSED, THAT THAT MAY NOT BE THE PROBLEM, I TOOK IT TO A INDEPENDENT SHOP, AND HAD IT DIAGNOSED, WITH A SCANNER, AND THE SCANNER SHOWED A CODE BD1406 PPD. WHICH STANDS FOR PASSENGER PRESENCE DETECTOR, AND SHOWED THAT IT WAS DEFECTIVE. SO ITS A FAULTY SENSOR. WHICH TRANSLATES TO A MANUFACTURER DEFECT. I CANNOT AFFORD, TO SPEND $1.500 FOR A MODULE, WHEN IT SHOULD ONLY BE THE DEFECTIVE SENSOR UNDER THE PASSENGER SEAT, WHICH SHOULD TOTAL AROUND $360.00 INCLUDING LABOR, AND THE HYUNDAI MANUFACTURER SHOULD BE RESPONSIBLE FOR THE FIX. BEFORE I GET INVOLVED IN A ACCIDENT, AND MY LIFE IS AT STAKE, INCLUDING MY CHILDREN, AND WIFE. I CONTACTED, HYUNDAI, AND STATED THAT I HAVE A DEFECT, AND THEY WANTED PROOF, AS FROM, A DEALERSHIP, OR OTHERWISE. PLEASE LET ME KNOW HOW TO RESOLVE THIS DANGEROUS DAILY TASK.
Oct 06, 2015
TL * THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SIDE AIR BAG CONNECTORS AND WIRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 150,000.
Oct 31, 2014
I HAVE HAD THE SONATA AT THE ARAPAHOE HYUNDAI DEALER ON TWO DIFFERENT OCCASIONS HAVING THE AIRBAG LIGHT RESET/FIXED THEY TOLD ME IT WAS A CONNECTION PROBLEM AND THEY HAD TO USE A SPECIAL GRACE TO FIX IT NOW IT'S THE THIRD TIME THE LIGHT HAS COME ON AND I'M HAVING TO TAKE IT BACK TO THE DEALER AGAIN NOT KNOWING WHAT THEY'RE GOING TO FIND THIS TIME. LOOKING ON THE INTERNET THERE'S HUNDREDS AND HUNDREDS OF PEOPLE WITH PROBLEMS WITH SONATA AIRBAG LIGHTS LOOKS LIKE THIS IS A PROBLEM THAT HYUNDAI NEEDS TO RECALL. I'VE BEEN TOLD BY THE DEALER THAT THE AIRBAG SYSTEM WILL NOT WORK IF THE AIR BAG LIGHT IS ON THANK YOU *TR
Aug 25, 2014
+ 39 more complaints for this component
SUSPENSION
35 complaints
The contact owns a 2002 Hyundai Sonata. The contact stated that while his girlfriend was driving at a slow speed, the sub frame snapped and fractured the axle. The vehicle was towed to an independent mechanic, and the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was towed to the local dealer, who confirmed that the part had been discontinued. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part had been discontinued. No additional assistance was provided. The failure mileage was approximately 86,000.
Aug 20, 2025
The contact owns a 2002 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing for a right turn, the contact heard an abnormal popping sound coming from the front end of the vehicle. The contact was in the middle of the turn when the vehicle lost motive power. The contact stated that the engine was still running, but the vehicle was not responding as needed. The contact turned off the vehicle and observed that the passenger’s side control arm had detached and fallen onto the street. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the entire front end was extremely corroded. The contact was informed that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 09V124000 (Suspension). The failure mileage was approximately 204,000.
Aug 21, 2024
The contact owns a 2002 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle was shaking and made abnormal sounds. The vehicle then lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Sep 12, 2022
REAR SUBFRAME RUSTED AWAY AND TRAILING ARMS BOTH FELL OFF. WAS TRAVELING AND WHEN I WAS MAKING A LEFT TURN THE RIGHT TRAILING ARM BROKE OFF AND INSTANTLY MADE THE CAR ALMOST SWERVE OFF THE ROAD. I CONTINUED HOME A BLOCK FURTHER AND LOOKED TO SEE THE DAMAGE. RIGHT SIDE TRAILING ARM COMPLETELY DETACHED AND THE LEFT SIDE BARELY HANGING ON. SENT TO HYUNDAI TO HAVE LOOKED AT AND GIVEN A QUOTE. NOTHING YET...
Oct 20, 2020
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE EXITING THE FREEWAY AT APPROXIMATELY 45 MPH, THE PASSENGER SIDE AXLE FAILED AND DAMAGED THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TOWED TO MALLOY HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191, (703) 490-8170) FOR ANOTHER DIAGNOSTIC TEST, BUT THE RESULTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Aug 21, 2019
+ 30 more complaints for this component
SERVICE BRAKES, HYDRAULIC
19 complaints
THE BRAKE LINES FROM ENGINE TO THE BACK OF THE CAR NEED TO BE REPLACED BECAUSE ONE OF THE ATTACHMENTS (HOLDING THE BRAKE LINES IN PLACE UNDERNEATH THE CAR) GOT RUSTED AND CORROSION. THEN IT CAUSED THE BRAKE LINE TO GET RUSTED AND BRAKE FLUID STARTED TO LEAK PRETTY BAD. IS IT NORMAL FOR THE BRAKE LINES TO GET RUSTED?? SHOULD I REPORT TO HYUNDAI? THE BRAKE FLUID RESERVOIR WENT EMPTY SO QUICKLY AND I FOUND THE LEAKING SPOT. IT SQUIRTS PRETTY BAD WHEN I APPLY THE BRAKE PEDAL. THE LEAKING SPOT IS UNDERNEATH THE CAR WHERE THE BACK SEATS ARE LOCATED. I NEED SOME ADVISE BEFORE I START DOING SOMETHING. THANK YOU. *TR
Feb 20, 2012
I WAS DRIVING MY VEHICLE UNDER NORMAL CONDITIONS ON A MAJOR HIGHWAY. UPON APPROACHING AN EXIT I APPLIED THE BRAKES TO REDUCE MY SPEED. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CONSEQUENTLY I ENGAGED MY EMERGENCY BRAKE TO STOP THE VEHICLE. THE BRAKE WARNING LIGHT DID NOT COME ON UNTIL I BROUGHT THE VEHICLE TO A COMPLETE STOP. NO ACCIDENT ENSURED AS A RESULT. I HAD MY VEHICLE TOWED TO A REPAIR FACILITY WHERE REPAIRS WERE MADE. REPAIRS CONSISTED OF A COMPLETE REPLACEMENT OF ALL BRAKES LINES SINCE THEY WERE ALL RUSTED AND CORRODED. OLD PARTS ARE NOT AVAILABLE. A FEW MONTHS PRIOR TO THIS INCIDENT ALL THE POWER STEERING LINES REQUIRED REPLACEMENT DUE TO RUST AND CORROSION. THE COMPLETE EXHAUST SYSTEM CURRENTLY REQUIRES REPLACEMENT DUE TO RUST AND CORROSION (SYSTEM IS LEAKING). *TR
Sep 09, 2010
FRONT DISC BRAKE ROTORS WE HAVE TWO 2002 HYUNDAI SONATAS, MODEL GLS 6 CYLINDER. BOTH CARS HAVE HAD ONGOING PROBLEMS WITH FRONT ROTORS WARPING AND HAVING DIFFICULTY BRAKING TO AN EMERGENCY STOP. THE DEALER HAS REPLACED ROTORS ON EACH VEHICLE ONCE, AND WITHIN AN 18 MONTH PERIOD, THE PROBLEM RE-OCCURS. *NM
Nov 11, 2005
DT: THE CONTACT OWNS A 2002 HYUNDAI SONATA LX. THE BRAKE LINE WAS ATTACHED TO WHERE IT WAS SUPPOSE TO BE ATTACHED AND IT RUBBED AGAINST THE CV BOOT, CAUSING THE BRAKE LINE AND THE CV BOOT TO FAIL. THE CONTACT BROUGHT CAR LAST OCTOBER TO DEALER BECAUSE THE CV BOOT FAILED AND IT WAS REPLACED UNDER WARRANTY. CURRENTLY, THE BRAKE LINE AND THE CV BOOT FAILED, CAUSING VEHICLE TO HIT A GARAGE. THE DEALERSHIP SAID IT LOOKED AS IF THE BRAKE LINE CAME LOOSE FROM WHERE IT WAS SUPPOSE TO BE, AND IT WAS NOT COVERED UNDER WARRANTY. THE CONSUMER HAD TO REPLACED THE BRAKE LINE WITH A TEMPORARY ONE IN ORDER TO TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE DELAER CLAIMED THAT WHOEVERR REPLACED IT INSTALLED IN IMPROPERLY. THE CONTACT FELT THAT THIS HAPPENED BECAUSE OF THE BRAKE LINE WAS RUBBING AGAINST THE CV BOOT. SHE REPLACED THE BRAKE LINE OUT OF POCKET. HER HUSBAND FELT THAT THIS WAS A DESIGN PROBLEM. THE BRAKE LINE WAS SECURELY FASTENED EVEN AFTER THE BRAKE FAILURE. TWO BOOTS AND ONE BRAKE LINE WERE REPLACED. *AK *NM
Sep 23, 2005
DT: ROTORS HAVE GONE BAD. THE BRAKES PUMP BACK WHEN BRAKES ARE DEPRESSED.*AK THE DEALER TURNED THE ROTORS AT 13624 MILES AND WITHIN 1000 MILES THE ROTORS WARPED AGAIN. THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. ANOTHER SERVICE CENTER INDICATED THAT EH ROTORS NEEDED TO BE REPLACED. *NM
Aug 01, 2005
+ 14 more complaints for this component
FUEL SYSTEM, GASOLINE
15 complaints
FUEL TANK HAS SPLIT IN HALF DUE TO POOR WELDING. SEEMS TO BE VERY SIMILAR TO THE ISSUE WITH 1998 HYUNDAI SONATA. 3-4 GALLONS OF GAS LEAKED ONTO THE GROUND WITHIN A FEW HOURS. *TR
Sep 30, 2013
NOT MANY SEEM TO KNOW THE SOLUTION HERE. AFTER MUCH RESEARCH ONLINE AND GOING TO A MECHANIC SITE... I SPENT $250 ON A CANISTER,,, VALVE... AND FILTER... THAT WAS SUPPOSE TO FIX THE PROBLEM. NO GO THERE. SO NOW I MUCH CONTACT HYUNDAI AGAIN.... AFTER THEIR ONLY ADVICE WAS TO BRING IT TO A DEALER. THE DEALER SOLD ME THE PARTS AND SAID THAT THIS WOULD FIX IT. JUST WANT TO POINT OUT THAT THERE ARE MANY CONSUMER'S ONLINE THAT ARE SEARCHING FOR AN ANSWER. IMAGINE ALL OF A SUDDEN.... YOUR CAR THAT YOU HAVE MAINTAINED AND KEPT IN GOOD SHAPE... NO LONGER LETS YOU PUT GAS IN THE TANK. *TR
Dec 06, 2011
MY VEHICLE HAD A RECALL ON IT IN 2004 FOR THE FUEL SYSTEM, GASOLINE STORAGE AND FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY. ACCORDING TO THE HOME OFFICE THE VALVE FIX WAS INSTALLED ON MY VEHICLE IN 2005, I HAVE NO RECORD OF THE INSTALLATION. IN 2011 MY VEHICLE BROKE DOWN AND I HAD IT TOWED TO A SHOP. IT TURNED OUT TO BE THE FUEL PUMP, SO I HAD IT REPLACED WITH A NEW FUEL PUMP I PURCHASED AT AN AUTO SUPPLY SHOP. AFTER THE INSTALLATION OF THE NEW FUEL PUMP MY VEHICLE WOULD HESITATE TO START, THE GAS WAS TAKING TO LONG TO GET TO THE INJECTORS. AFTER RESEARCHING I FOUND OUT ABOUT THE RECALL NOT REMEMBERING ANYTHING ABOUT IT OR HAVING A VALVE INSTALLED. MY QUESTION IS ON SUCH AN IMPORTANT RECALL WHY ISN'T THERE NOTICE AT THE AUTO SUPPLY STORES ON VEHICLES AND PARTS ON RECALL. A RAISED FLAG IF YOU WILL, SO WHEN I (SOMEONE) GO TO PURCHASE THE NEW FUEL PUMP A NOTICE WOULD HAVE COME UP ABOUT THE RECALL. NOW THE HYUNDAI CORPORATION REFUSE TO FIX THIS VERY SERIOUS PROBLEM WITHOUT COST TO ME. I THINK IT IS HYUNDAI RESPONSIBILITY TO GET THE WORD OUT IN EVERY AVENUE AVAILABLE OUT THERE ABOUT THE RECALL. THEY KNEW THE FUEL PUMP WAS BOUND TO FAIL ONE DAY AND HAD TO BE REPLACED. GOING BACK TO THE DEALER (WHO WAS THE ONLY ONE WHO KNEW ABOUT THE RECALL) IS AN OPTION NOT THE ONLY OPTION. *TR
Oct 17, 2011
I RECENTLY TOOK MY 2002 HYUNDAI SONATA TO KROGER GAS STATION TO FILL UP MY TANK THAT WAS ON 1/4 FULL. HOWEVER, WHEN I GOT THERE AND STARTED TO PUMP MY GAS IT STARTED OUT BY ONLY PUMPING OUT $0.05 OF GAS BEFORE THE PUMP CLICKED OFF. THEN IT ONLY WAS PUMPING $0.03 OF GAS BEFORE IT CLICKED OFF. I TRIED TO GINGERLY SQUEEZE THE HANDLE TO MAKE IT PRETTY MUCH DRIP OUT, BUT THAT WAS NOT WORKING EITHER BECAUSE IT KEPT SHUTTING OFF. I ENDED UP GOING TO A BP GAS STATION BC I THOUGHT MAYBE IT COULD HAVE BEEN THE KROGER PUMP, BUT THE SAME THING HAPPENED. I ENDED UP PUMPING $16 OF GAS WHICH TOOK ME ABOUT 10 MINUTES TO DO! I HAVE 71,000 MILES ON MY CAR AND JUST STARTED HAVING THIS PROBLEM 2 DAYS AGO. GAS WILL NOT PUMP MORE THEN A FEW CENTS BEFORE IT SHUTS OFF AND I AM WORRIED THAT I WILL RUN OUT OF GAS AS WELL BECAUSE I DON'T WANT TO FILL IT UP EITHER IF PEOPLE HAVE PROBLEM WITH GAS SPEWING OUT. *TR
Mar 15, 2011
PROBLEM FILLING GAS TO THE GAS TANK. IT SHUTS OFF SEVERAL TIMES WHEN I PUT GAS. *TR
Feb 22, 2011
+ 10 more complaints for this component
SUSPENSION,STRUCTURE
12 complaints
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT PREMATURE RUST AND CORROSION OCCURRED ON THE FRONT SUBFRAME. THE RUST WENT THROUGH THE FRONT SUBFRAME, CAUSING IT TO FRACTURE. THE VEHICLE WAS SERVICED BY CHECKERED FLAG HYUNDAI (3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 687-3462) FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE DEALER HAD TO DISASSEMBLE THE VEHICLE. OTHER PARTS WERE DAMAGED. THE DEALER REFUSED TO REPLACE THE DAMAGED PARTS AND STATED THAT THEY WOULD ONLY SERVICE THE RECALL, WHICH WAS COMPLETED. ALSO, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS NOT NOTIFIED BY THE MANUFACTURER OF THE TWO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE PARTS WERE DAMAGED FROM THE COMPLETION OF THE RECALL REPAIR. THE MANUFACTURER REFUSED TO PROVIDE COVERAGE FOR THE REPLACEMENT OF THE DAMAGED PARTS, STATING THAT THE DEALER PROVIDED THE REMEDY FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE PARTS THAT WERE DAMAGED. THE APPROXIMATE FAILURE MILEAGE WAS 94,724.
Jan 09, 2018
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 33 MPH, THE CONTACT'S VEHICLE STRUCK A POTHOLE. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FAILED TO SUPPORT THE CONTROL ARM. THE TECHNICIAN INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 105,000.
Jun 09, 2015
NOTICED PULLING TO RIGHT AS DRIVING, ALONG WITH RATTLING IN FRONT END. FOUND THAT DRIVER FRONT SUBFRAME NEAR LOWER SUSPENSION MOUNT IS COMPLETELY RUSTED THROUGH. DISCOVERED THAT THIS IS A NOTED ISSUE WITH THESE MODEL VEHICLES AND THAT A RECALL HAS BEEN ISSUED BY THE MANUFACTURER. DUE TO OBVIOUS SAFETY CONCERNS I WOULD LIKE TO KNOW HOW TO PROCEED WITH THIS CONCERN. *TR
Dec 22, 2014
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD BANGING NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM ON THE PASSENGER SIDE HAD SEPARATED BECAUSE THE SUBFRAME WAS RUSTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CONFIRMED THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 206,341.
Aug 11, 2014
AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT THE REAR IS NOT. ????? AND I CANNOT UNDERSTAND WHY THE LOCAL DEALER DIDN'T CALL TO TELL ME THIS BEFORE HE DID THE WORK ON THE FRONT. HAD I KNOWN HOW MUCH IT WAS GOING TO COST ME, I WOULD HAVE TOLD HIM NOT TO BOTHER. SHOULD I CHOOSE TO KEEP THE CAR, IN ADDITION TO $1,500 TO REPAIR THE REAR FRAME, I WILL ALSO NEED TO BUY TWO TIRES TO REPLACE THE TWO WHICH THIS REAR FRAME IS SHREDDING. UNBELIEVABLE. *TR
Oct 06, 2013
+ 7 more complaints for this component
ENGINE AND ENGINE COOLING
11 complaints
I FINANCED MY CAR IN AND AROUND 3YRS AGO, IT WAS ON 48,000 WHICH WE THOUGHT WAS SUCH A GREAT DEAL. TABS AND REG. WAS DO COMING UP IN DEC WHICH WAS AND HOW OUR NITEMARE BEGAN, WE WERE TO GO GET EMISSIONS DONE LOW AND BEHOLD IT DIDN'T FAIL BUT ALSO DID NOT PASS IT CAME BACK NOT READY, WE DROVE IT FOR HRS WENT BACK STILL NOT READY,WE THEN HAD TO GET TABS SO CAR WOULD NOT GET TOWED. THE NEXT YEAR NO EMISSIONS, THIS YEAR STILL NOT READY AND UNABLE TO GET TABS, WE ACTUALLY FOUND OUT PROBLEMS WAY BEFORE US, MY QUESTION IS SHOULD THEY HAVE EVEN SOLD THAT CANNOT BE REGISTERED NOR TABBED, IN FACT I FILL THAT SOMEONE AT HYUNDAI NEEDS TO MAKE THIS RIGHT, WE EVEN PURCHASED IT FROM HYUNDAI IN RENTON, WA. PLEASE HELP ME !!! THANK YOU, VERY MUCH *TR
Jan 18, 2016
I OWN A 2002 HYUNDAI SONATA WHICH HAS SEVERE PASSENGER SIDE ENGINE CRADLE RUST. IT WOULD NOT PASS VEHICLE INSPECTION. THE MECHANIC HAS SUGGESTED WELDING THE FRAME TO "BANDAGE" THE PROBLEM. I HAVE READ THE OTHER STORIES FROM OWNERS OF THE SAME CAR AND BELIEVE SOMETHING SHOULD BE DONE BEFORE THERE ARE DEATHS RELATED TO THIS DEFECT. I AM AFRAID TO DRIVE MY CAR, IT'S LIKE WAITING FOR SOMETHING TO HAPPEN. MY SON ALSO DRIVES MY CAR ON OCCASION. *TR
Oct 17, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES DUE TO OVERHEATING. DURING EACH VISIT, THE DEALER STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE WATER PUMP WAS REPLACED IN JUNE OF 2007, BUT THE FAILURE RECURRED IN AUGUST WHILE DRIVING 15 MPH. THE WATER PUMP WAS REPLACED AGAIN IN SEPTEMBER OF 2008. THE CONTACT BELIEVES THAT THERE IS FAILURE WITH THE HEATING OR COOLING SYSTEM IN THE VEHICLE FOR THE SAME ISSUE TO RECUR WITHIN A YEAR OF HAVING IT REPLACED. THE MANUFACTURER REFUSED TO BE LIABLE OR MAKE PARTIAL PAYMENTS FOR THE REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 133,000.
Sep 26, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. ON A SEPARATE OCCASION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR THE SAME FAILURE. THE MECHANIC REPLACED THE TIMING BELT; HOWEVER, THE ENGINE WAS DAMAGED. CURRENTLY, THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 98,000.
Aug 11, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE SERVICE ENGINE SOON LIGHT ILLUMINATED. ON HOT DAYS (90 DEGREE WEATHER), THE LIGHT ILLUMINATES AND REMAINS LIT. HOWEVER, IN COOLER WEATHER, ONCE THE VEHICLE IS TURNED OFF AND RESTARTED, THE SERVICE ENGINE SOON LIGHT DIMS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V178000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE WAS 40,300 AND FAILURE MILEAGE WAS 40,000.
Jun 17, 2008
+ 6 more complaints for this component
ELECTRICAL SYSTEM
11 complaints
MY 2002 HYUNDAI SONATA RADIO COMES ON AND OFF WHEN EVER IT WANTS TO AND I NOTICE WHEN IT RAINS IT MAKES A REALLY LOUD NOISE. I HAVE TO REPLACE AN ALTERNATOR 3 TIMES WITHIN THE LAST 3 YEARS. NOT SURE WHAT COULD BE CAUSING THIS BUT IT IS VERY ANNOYING. PLEASE HELP! *TR
Nov 01, 2012
SPEEDOMETER ON 2002 HYUNDAI IS DEFECTIVE, THE DIAL JUST STOPS WORKING DROPPING TO ZERO FOR PERIODS OF TIME - I SPOKE TO THE DEALERSHIP IF MY CAR HAD UNDER 65,000 MILES THEY WOULD FIX IT FREE (WHICH SEEMED TO BE AN AWARENESS OF THE ISSUE IN MAY CAR & OTHERS). *TR
Sep 25, 2009
EVER SINCE I BOUGHT MY CAR ON HALLOWEEN 2007, MY 2002 HYUNDAI SONATA HAS HAD ELECTRICAL PROBLEMS. I WOULD PUT THE WIPERS ON AND MY RADIO WOULD TURN ON. MY ALARM RANDOMLY GOES OFF AND I CAN'T DISCONNECT IT BECAUSE IT IS TIED IN WITH THE MAIN COMPUTER FOR THE VEHICLE ( I WAS TOLD BY MECHANIC). THE DOORS USED TO LOCK BY THEMSELVES, NOW THEY JUST DON'T WORK ALTOGETHER. THE RADIO CUTS OUT AND RANDOMLY TRIES TO PLAY A CD REGARDLESS OF WHETHER OR NOT THERE IS ONE IN IT. FROM THE TIME I TEST DROVE THE VEHICLE, THE BACKLIGHT ON THE RADIO NEVER WORKED. APPROXIMATELY ONE YEAR LATER, IT ALL OF A SUDDEN BEGAN WORKING AND WORKS TO THIS DAY. I HAVE BROUGHT THIS VEHICLE TO THE DEALER I BOUGHT IT FROM FOR THESE REASONS AMONG OTHERS, AND HE REFUSED TO FIX THEM BECAUSE HE DIDN'T KNOW HOW. *TR
Sep 13, 2009
THE BATTERY IS OFTEN DRAINED AND CONTINUES TO DO SO ALL THE TIME I'VE RESEARCHED IT ON THE INTERNET AND MANY OWNERS OF THE 2002 HAVE THE SAME PROBLEM, POSSIBLY THE IGNITION SWITCH RELAY. MANY HAVE REPLACED BATTERY, ALTERNATOR AND PROBLEMS CONTINUE. MY CAR IS CURRENTLY DRAINING AND DYING ALL THE TIME I HAVE PURCHASED A JUMP STARTER FOR MY CAR. I HAVE TO JUMP MY CAR EVERY TIME I USE IT. *TR
Dec 14, 2008
MY 2002 HUNDAI SONATA BLK 4 DOOR AUTOMATIC. I STARTED TO GET IN THE CAR THURS MORNING 2/15/07 AT 4AM. THE KEY IN THE IGNITION WOULD NOT GO IN. I HAD THE CAR TOWED TO MY LOCAL MECHANIC. HE DID ADVICE TO PUT A NEW BATTERY IN THE CAR. HE SAID IT WAS TIME FOR A REPLACEMENT. I HAVE BEEN GOING TO HIM FOR SOME TIME. AND FIND HIM VERY REPUTABLE IN THE AREA. HOWEVER, THE TOW MAN ALSO COULD NOT PUT THE KEY IN THE IGNITION. WHEN I PICKED UP THE CAR AT HIS SHOP THE KEY WENT IN. BATTERY WORKS GREAT. SO THE NEXT MORNING 2-16-07 THE IGNITION WOULD NOT GO IN AGAIN. I CALLED MY DEALER AND HAD THE VEHICLE TOWED THERE. THEY SAID IT DIDN'T DO THAT FOR THEM THAT THE CAR WAS FINE. THEY TRIED THE KEY ALL DAY. THEY SAID THEY WOULD REPAIR THE VEHICLE IF THE PROBLEM OCCURRED AT THE TIME OF TESTING THE SITUATION THERE. THE CAR IS UNDER A POLICY OF WARRANTY FOR 60,000.00 MILES. HOWEVER, I COULD GIVE THEM $160.00 TO OPEN UP THE IGNITION TO THE TUMBLER. I FEEL THAT IF ITS UNDER WARRANTY THAT THEY SHOULD REPAIR THE PROBLEM. THERE ONLY SUGGESTION WAS TO TOW IT AGAIN IF IT PERSISTS. I SAID WHAT IF I GET STRANDED, AND YES, I HAVE NO CELL PHONE. THEY SAID JUST CALL THE 800# ANWAYS FOR TOW. SO I WASN'T SATISFIED AT GRAPPONIES IN CONCORD NH. SO I ASKED AUTO FAIR IN MANCHESTER, THEY SAID THE SAME THING. I THINK THAT ITS HARD TO BELIEVE THAT THE TOW MAN HAD THE SAME PROBLEM AS MYSELF. AND THAT WE HAVE TO SEE IF IT HAPPENS FOR THEM, THAT THEY WILL REPAIR AT NO COST AT THAT TIME. WHEN ITS' UNDER THE WARRANTY. MY FEELING IS THAT BOTH DEALERSHIPS THAT ARE LOCAL DON'T WANT TO EAT THE PART FOR INVENTORY, IF THERE IS NOTHING WRONG W/THE CHIP IN THE TUMBLER. SO I GUESS I HAVE TO JUST CROSS MY FINGERS TO MAKE SURE IT DOESN'T HAPPEN. GRAPPINE DID MAKE ME A NEW KEY FOR THE IGNITION. SO I'M A FRUSTRATED CONSUMER IN MANCHESTER, NH. *JB
Feb 20, 2007
+ 6 more complaints for this component
STEERING
10 complaints
SUBFRAME IS ROTTEN AND BROKEN
Sep 04, 2016
1ST WEEK OF JUNE 2014, NOTICED STEERING WAS MAKING NOISES WHEN TURNING. CHECKED PSF AND WAS LOW. ADDED AND WORKED FINE FOR ABOUT TREE WEEKS. THEN BAM !! SOMETHING BUSTED BEHIND ENGINE. LOTS OF FLUID BETWEEN ENGINE AND FIREWALL. PSF OF COARSE. STEERING BECAME EXTREMELY STIFF AND BARELY GOT THE VEHICLE HOME. LUCKY I DIDN'T HAVE AN ACCIDENT. CAR WOULDN'T TURN EXCEPT WITH EXCESSIVE FORCE. AND I'M 76 YR F. I COULD HAVE INJURED OR KILLED MYSELF OR OTHERS UNDER CERTAIN CONDITIONS LIKE MUCH HIGHER SPEEDS. HOW'S ANYONE TO KNOW SOMETHING LIKE WILL OCCUR AT ANY GIVEN TOTALLY UNEXPECTED MOMENT. I KNOW OF A RECALL ABOUT UNDER CARRIAGE OR SUB-FRAME RUST AND SERIOUS PARTS BREAKING OFF. SOMETHING GAVE AND SOMETHING BROKE DOWN THERE AND THE VEHICLE IS NOW INOPERABLE. *TR
Jun 29, 2014
THE POWER STEERING LINE ON THE UNDER SIDE OF THE CAR THAT RUNS BY THE FRAME OF THE CAR ROTTED AWAY AND CAUSED A POWER STEERING FAILURE. ABOUT ONE MONTH AFTER HAVING THIS REPAIRED I RECEIVED A RECALL LETTER THAT THE FRAME NEEDED TO BE INSPECTED DUE TO CORROSION. I ASKED ABOUT THE POWER STEERING LINE BEING PART OF THIS AND WAS TOLD NO. THIS POWER STEERING LINE RUNS RIGHT ALONG THE SIDE OF THE PART OF THE FRAME THAT WAS INSPECTED AND SPRAYED FOR THE RECALL, HOW CAN THIS POWER STEERING LINE NOT BE COVERED BY THE RECALL? *TR
Sep 11, 2011
STEERING PROBLEM. THE CAR WOULD DIFFICULT TO TURN AND THEN IT WOULD STEER FINE. THIS WENT ON FOR A COUPLE OF DAYS. I MOVED THE CAR ONE MORNING AND THERE WAS A BOLT ON THE GROUND WHICH LOOKED AS IF IT WAS FROM THE CAR. HAD THE CAR TOWED TO A REPAIR SHOP. THE DIAGNOSIS WAS THE BOLTS ON THE RACK AND PINION WERE LOOSE AND ONE OF THE BOLTS WAS THE ONE I FOUND ON THE GROUND. THE RACK AND PINION COMING LOOSE IS A SERIOUS PROBLEM.
Mar 23, 2010
ON 11/3/08 I FILED ODI#10248441 REGARDING ROTTED RIGHT SIDE SUB-FRAME ON MY 2002 HYUNDAI SONATA WHICH WAS REPAIRED BY DEALER ON 11/11/08 AS A 1 TIME "GOODWILL" REPLACEMENT. DURING REPLACEMENT OF SUB-FRAME DEALER DAMAGED AND REPLACED FLEXPIPE AND BOLTS. CAR WAS RETURNED AND STARTED LEAKING FLUID WHICH WAS FOUND TO BE POWER STEERING FLUID. WE MONITORED AND REPLACED FLUID BUT STEERING WAS DIFFICULT AND MADE NOISE MOSTLY ON START-UP AND TURNING CORNERS. ON 12/1/08 WE HAD TO HAVE THE CAR TOWED - WE LOST THE POWER STEERING COMPLETELY AND IT WOULD NO LONGER HOLD FLUID. DEALER STATED THAT POWER STEERING RACK MOUNT WAS COMPLETELY CRACKED AND HAD TO BE REPLACE AT A COST OF OVER $1,000. WE ARE REFUSING TO PAY FOR REPAIR STATING THAT CRACKED STEERING MOUNT IS RELATED TO ROT PROBLEM AND IS THE DEALERS RESPONSIBILITY. 12/3/08 WE OPENED A CASE WITH HYUNDAI CONSUMER COMPLAINTS . BASED ON INFORMATION RESEARCHED ON THIS SITE AND OTHER RELATED SITES THE CRACKED POWER STEERING MOUNT IS COMMON AND RELATED TO ROT PROBLEM. CURRENTLY WAITING FOR A RESPONSE FROM HYUNDAI. CAR ONLY HAS 41,400 MILES AND WE HAVE ALREADY HAD TO REPLACE BRAKES, TIRES, HEAT SENSOR, AND SUB-FRAME IN ADDITION TO NORMAL MAINTENANCE. *TR
Dec 03, 2008
+ 5 more complaints for this component
UNKNOWN OR OTHER
9 complaints
I purchased a 2002 Hyundai Sonata from a private seller who represented the car had about 40,000–45,000 miles. However, diagnostics from O’Reilly Auto Parts showed 278,000 miles, and Hyundai’s system confirmed over 302,000 miles. The title is marked “mileage exempt,” and the seller is not the same person listed on the title, suggesting title jumping. I have repair invoices, diagnostic records, and screenshots of the original advertisement. I believe this constitutes odometer tampering and misrepresentation.
Sep 10, 2025
YOU DID A RECALL A NUMBER OF YEARS AGO ON THE CHROME ON THE INTERIOR DOOR HANDLES PEELING OFF AND BEING HAZARDOUS. NOW THE SAME THING IS HAPPENING TO THE CHROME ON THE GEAR SHIFT HANDLE. IT IS VERY SHARP AND HAS MADE MINOR CUTS TO THE RIGHT HAND WHILE SHIFTING THE VEHICLE. THE VEHICLE WAS STATIONARY. IT IS AN ONGOING PROBLEM AS THE CHROME KEEPS PEELING OFF A LITTLE AT A TIME.
Feb 25, 2021
RECALL #089 FROM 2009 / FAIRFIELD SUPERIOR HYUNDAI REPORTED THAT THE OWNER HAD THIS "SUB-FRAME" CORROSION TAKEN CARE OF AND IT WAS NOT - OWNER DID NOT RECEIVE A RECALL NOTICE IN THE MAIL AT CURRENT ADDRESS SINCE 2004- OWNER (ME) WAS INFORMED BY ANOTHER CERTIFIED MECHANIC BEFORE MAJOR BRAKE WORK WAS PERFORMED -
Jul 05, 2017
I HAD REPORTED MY VEHICLE STOLEN SINCE JAN OF 2017 BUT THE EL PASO, TX SAID I COULDN'T ACTUALLY REPORT IT STOLEN SINCE I KNEW WHO TOOK IT HOWEVER AFTER THAT MONTH PASSED I COULDN'T LOCATE MY VEHICLE AND I'VE CALLED EVERY WHERE IN NM WHERE IT WAS TAKEN AND NOT ONE AGENCY HAD INFORMATION IF MY VEHICLES WHERE ABOUTS NOW I HAD PURCHASED THE VEHICLE SOMETIME LAST YEAR FOR MY SON AND GETTING THINGS FIXED BEFORE BEING FINANCIALLY ABLE TO GET REGISTERED UNDER HIS OR MY NAME I CURRENTLY STILL OBTAIN THE ORIGINAL TITLE AND REGISTRATION DOCS AND CAN ALSO PROVIDE A NOTORIZED LETTER FROM MY EX'S AUNT WHO SOLD IT TO US I ALSO HAD DOWNLOADED SEVERAL APPS IN REGARDS TO BEING ABLE TO LOCATE MY VEHICLE AND MONTHS LATER I TYPED IN THE VIN AND MY VEHICLE POPS UP REGISTERED TO A JORGE SCOTT IN EL PASO AND I'M AT A LOSS OF WORDS WONDERING HOW HE GAINED ACCESS TO MY VEHICLE AND WHAT STEPS CAN I TAKE IN REGARDS TO RECOVERY IT I CAN BE CONTACTED [XXX]/ [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Apr 29, 2017
MY DOOR HANDLE HAS BECAME SHARP AND CUT MY FRIENDS FINGER. CALLED DEALERSHIP THEY SAID MY VIN NUMBER WASNT ON THE LIST FOR THE RECALL ABOUT DOOR HANDLES.
May 04, 2016
+ 4 more complaints for this component
LATCHES/LOCKS/LINKAGES
8 complaints
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER FRONT DOOR HANDLE FAILED AND THE CHROME COATING FRACTURED AND SEPARATED FROM THE DOOR HANDLE. THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V171000 (LATCHES/LOCKS/LINKAGES) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 180,000.
Feb 06, 2013
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THE INTERIOR FRONT DRIVER CHROME DOOR HANDLE EXHIBITED A CRACKING AND SEPARATION. THERE WAS A SHARP EDGE ON THE CHROME PLATE SURFACE. THE DRIVER INJURED A FINGER ON THE DEFECTIVE DOOR HANDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V171000. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL DEFECT. HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 124,000. JS
Jan 04, 2010
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE INTERIOR DOOR HANDLES WERE DEFECTIVE. THE CHROME HANDLES EXHIBITED EXCESSIVE CRACKS, PEELING AND SHARP EDGES AS A RESULT OF CONTINUOUS USE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER, NHTSA CAMPAIGN ID NUMBER 09V171000 (LATCHES/LOCKS/LINKAGES;DOORS;LATCH). AN AUTHORIZED DEALER PERFORMED THE RECALL REPAIRS. THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES WERE REPLACED. THE OTHER TWO DOOR HANDLES WERE NOT DEFECTIVE AND THE TECHNICIAN AFFIXED CHROME TAPE ON THE HANDLES, POSSIBLY TO AVOID THE CONSEQUENCE. THE CONTACT WAS DISPLEASED WITH THE TAPE REMEDY. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 9/23/09 *CN UPDATED 09/28/09.*JB
Aug 26, 2009
THE DOOR HANDLE ON MY 2002 HYUNDAI SONATA CUT MY HAND WHEN GETTING OUT OF THE VEHICLE AND ONCE WHEN I PUT MY ARM UP ON IT WHILE DRIVING. I EVENTUALLY FILED DOWN THE SHARP EDGE OF THE CHROME TO PREVENT IT FROM HAPPENING AGAIN. I REALIZE THAT THIS HAS BEEN RECALLED. *TR
Aug 18, 2009
THE METALLIC TAPE FINISH ON THE PASSENGER DOOR HANDLE IS PEELING OFF, CREATING SHARP EDGES. THIS HAS RESULTED IN SEVERAL CUTS TO HAND AS IT SLIDES OVER THE RAZOR SHARP EDGE WHEN OPENING THE DOOR. *NM
Feb 13, 2007
+ 3 more complaints for this component
TIRES
8 complaints
FAULTY VALVE STEM ON 2002 HYUNDAI SONATA. THE TIRES WERE KUMHO TIRES. WHILE DRIVING ALONG THE EXPRESSWAY, WITHIN ABOUT A MILE OF DRIVING THE AIR IN THE REAR DRIVER'S SIDE TIRE DEPRESSURIZED. SINCE I'VE SEEN THIS BEFORE ON THE OTHER TIRES, I KNEW BEFORE I GOT OUT OF THE CAR THAT IT WAS A CRACKED VALVE STEM. THE TIRE WAS NO GOOD ANYMORE BECAUSE THE RIM CAME IN CONTACT WITH THE TIRE AND HAD TO BE REPLACED. ABOUT A MONTH LATER, THE REAR PASSENGER TIRE DID THE SAME THING BUT I WAS ABLE TO GET THE SPARE ON BEFORE COMPLETE DEPRESSURIZATION. THE VALVE STEMS WERE REPLACED BY DISCOUNT TIRE. UPON INSPECTION TODAY, THE FIRST ONE MAY BE SHOWING SIGNS OF CRACKING AGAIN. *TR
Jul 16, 2010
I HAVE HAD TWO VALVE STEMS ON MY 2002 HYUNDAI SONATA GO BAD. I PURCHASED NEW TIRES AT GURNEE HYUNDAI 10/23/07. THE FIRST FAILURE WAS 4 OR 5 MONTHS AGO AND THE MOST RECENT WAS ON 11/2/08. WE WERE TRAVELING IN VIRGINIA AND STOPPED FOR LUNCH WHEN THE FAILURE OCCURRED. IT COULD HAVE BEEN SERIOUS BECAUSE IT WAS THE RIGHT FRONT TIRE AND WE WERE TRAVELING AT HIGHWAY SPEEDS IN THE MOUNTAINS. *TR
Nov 18, 2008
VALVE STEMS HAVE BEEN PULLED FROM TIRE BY SHIFTING HUB CAPS. THIS HAS HAPPENED AFTER TIRES WERE RECENTLY REPLACED. ONCE WHILE THE CAR WAS STOPPED AND ONCE WHILE BACKING OUT OF A DRIVEWAY. *NM
Apr 21, 2006
THE CONSUMER HAS A TIRE FOR LIFE CONTRACT. THE CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR REPLACEMENT TIRES. THE TIRES WERE REPLACED WITH P205/65R15 M/S. THE VEHICLE MANUAL STATED THAT THE APPROPRIATE TIRE SIZE SHOULD BE P205/60R15 91H. *AK *SC
Dec 22, 2004
I REPLACED MY TIRES WITH THE CORRECT TYPE CALLED FOR MY CAR, 205/65R15 H94 BF GOODRICH TRACTION T/A AND NOW I KEEP GETTING FLAT TIRES FROM THE FACTORY INSTALLED HUD CAPS SHIFTING ON MY WEEHLS AND PRESSING ON THE VALVE STEM. SO FAR THE CAR WAS NOT MOVING WHEN THIS HAPPENED, BUT I AM AFFRAID OF WHAT WILL HAPPEN WHEN I AM AT HIGHWAY SPEED AND IT HAPPENES. THE DEALER SAYS THAT IT IS A PROBLEM WITH THE TIRES, BUT HOW SO IF THEY ARE THE CORRECT TIRES FOR MY CAR. THE DEALER WILL JNOT DO ANYTHING ABOUT THIS PROBLEM AT ALL!*AK
Oct 18, 2004
+ 3 more complaints for this component
POWER TRAIN
8 complaints
S10 APPROPRIATE HANDLING FM OWNER OF A 2002 HYUNDAI SONATA CONCERNED RE DEFECTED CLUTCH, HAS HAD SEVERAL CLUTCH REPAIRS. *TGW THE CONSUMER STATED THE CLUTCH WAS REPLACED SIX TIMES. THE CONSUMER STATED EACH TIME THE CLUTCH HAD TO BE REPLACED, THEY FOUND A DIFFERENT DEFECT; SUCH AS EXCESSIVE PLAY AND SLIPPAGE. *JB
Mar 30, 2010
TRAVELING NORTH ON INTERSTATE 15 AT 75 MPH, WITH THE CAR ON CRUISE CONTROL. AT THE START OF A CURVE THE CAR STARTED TO ACCELERATE. IT REACHED OVER 5,000 RPMS. STEPPING ON THE BRAKE ACCOMPLISHED NOTHING. I SHUT OFF THE CRUISE CONTROL IT CONTINUED TO ACCELERATE OVER 6,000 RPMS I SHUT THE ENGINE AND FINALLY GOT CONTROL OF THE CAR. DURING THIS TIME I HAD GONE OFF THE HIGHWAY DOWN A RAVINE HITTING BOULDERS AND ROCKS AND INTO THE DESERT AND DAMAGING MY CAR. I RE-STARTED THE CAR AND THE ENGINE SOUNDED WEIRD. I SHUT THE ENGINE AGAIN AND WAITED FOR A LONGER PERIOD BEFORE RESTARTING. IT SOUNDED BETTER SO I SHIFTED THE CAR INTO GEAR AND STARTED FORWARD SLOWLY. THERE WAS A TRANSMISSION FIRM NEARBY. THEY PUT THE CAR UP ON A COMPUTER, AND I WAS TOLD THAT THE CODE READ P.O. 12. THE MECHANIC TOLD ME THAT HE UNWOUND THE CRUISE CABLE BY HAND AND IT SHOULD BE SAFE TO DRIVE AS LONG AS I DID NOT USE THE CRUISE CONTROL. I BROUGHT THE CAR TO THE NEAREST HYUNDAI DEALER AND THEY SAID THAT THE CODE HAD BEEN ERASED. LATER DURING HYUNDAI INVESTIGATION I WAS TOLD THAT THE MECHANIC SAID HE HAD REMOVED THE CODE IN ORDER TO TEST THE CRUISE CONTROL. ON MY RETURN HOME I BROUGHT THE CAR BACK TO HYUNDAI AND THEY SAID THEY COULD DO NOTHING. I AM THANKFUL THAT MY WIFE AND I WERE NOT HARMED. ALL I WANT IS HYUNDAI TO ACCEPT THE RESPONSIBILITY OF FIXING THE CAR. HYUNDAI WAS NOT HELPFUL IN ANYWAY AND INSTEAD ACTED AS IF I MADE UP THE ENTIRE INCIDENT. THEY TOLD ME A DECISION WOULD BE MADE IN 4-6 WEEKS. AFTER THE 6 WEEK PERIOD I CONTACTED HYUNDAI IT IS STILL UNDER INVESTIGATION. NOW T HEY TELL ME THERE IS NO TIME PERIOD FOR A DECISION. CAN YOU PLEASE ADVISE ME WHAT I SHOULD DO NEXT. *TR
Feb 25, 2010
CLUTCH WAS SLOW TO ENGAGE; SLIPPING. SERVICE PEOPLE AT THE DEALER SAID CLUTCH WAS NO GOOD AND NEEDED TO BE REPLACED. THE VEHICLE ONLY HAD 29,700 MILES. THE NEW CLUTCH AND FLYWHEEL PLUS LABOR COST ME OVER $1600. *TR
Jan 08, 2008
TRANSMISSION FAILED. *NM
Nov 02, 2006
TRANSMISSION FAILED CAUSING SEMI TO ALMOST REAR END MY VEHICLE DUE TO A FAULTY SENSOR. MANUFACTURER REFUSES TO FIX PROBLEM ALTHOUGH IT IS WARRANTED. SIMILAR FAILURES WILL CAUSE DEATHS. I HAVE NOTIFIED AND REQUESTED ASSISTANCE THROUGH HYUNDIA'S CONSUMER COMPLAINT DEPARTMENT TO NO AVAIL. THERE WILL NO DOUBT BE A DEATH CAUSED BY THIS MALFUNCTION IN THE POWERTRAIN.*JB
Aug 09, 2005
+ 3 more complaints for this component
SEAT BELTS
4 complaints
THE SEAT BELT IN THE REAR PASSENGER SIDE OF THE CAR HAS STOPPED BUCKLING. THE CAR IS NO LONGER UNDER WARRANTY AND THE WARRANTY I HAVE DOES NOT COVER ANYTHING EXCEPT 'MAJOR' PROBLEMS. *NM
Aug 02, 2006
BACK MIDDLE SEAT BELT FAILURE. *JB
Aug 02, 2005
WHILE SITTING IN VEHICLE WITH THE SEAT BELT ON, IF CONSUMER MAKES ANY KIND OF MOVEMENTSEAT BELT TIGHTEN UP. CONSUMER HAS TO UNHOOK THE SEAT BELT AND FASTEN IT. THIS IS VERY UNSAFE WHEN DRIVING OR IN AN EMERGENCY SITUATION. TS. *AK
Jan 28, 2003
THE BUTTON ON THE SAFETY BELT LATCH IS LARGE AND RIGHT AT THE POSITION WHERE YOUR ELBOW RESTS BY YOUR SIDE, AND WHEN IT HITS THE LATCH, IT POPS OPEN THE LATCH. MANY TIMES ON THE ROAD, MY WIFE HAS ACCIDENTLY BEEN UNLATCHED FROM HER SAFETY BELT. IT SHOULDN'T BE THAT EASY TO OPEN THE LATCH. IF IT DOES IT WHEN YOU'RE JUST DRIVING ALONG, I'D BE AFRAID OF WHAT WOULD HAPPEN IF A PASSENGER WAS JARRED IN AN ACCIDENT.*AK
Jul 11, 2002
FUEL/PROPULSION SYSTEM
3 complaints
GAS TANK WILL NOT NORMALLY ACCEPT GAS AND CLICKS OFF EVERY 5 CENTS WORTH THAT IS PUMPED. AFTER 3 GALLONS AND 15 MINUTES LATER, THE TANK SPITS OUT THE GAS. THIS PROBLEM IS SO CHRONIC THE ATTENDANTS AT COSTCO GAS TOLD ME MANY SONATAS HAVE THIS ISSUE. RECALL OR CLASS ACTION LAWSUIT?
Dec 13, 2018
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL TANK FAILED TO ACCEPT THE FUEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR AN INDEPENDENT MECHANIC. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Apr 29, 2015
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPILLED OUT FROM THE FILLER NECK. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD ONLY ACCEPT A SMALL QUANTITY OF FUEL BEFORE THE FUEL SPILLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITHIN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY AND HAD OCCURRED MORE FREQUENTLY IN RECENT MONTHS. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V178000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Aug 08, 2012
SERVICE BRAKES
3 complaints
I HAVE A HYUNDAI SONATA. ITS 2002 WITH 50,000 MILES ON IT. THE FIRST TIME IT GAVE ME TROUBLE, IT WAS MAKING A GRINDING SOUND WHILE DRIVING TO WORK. THE MECHANIC CHANGED MY CALIBER ON ONE SIDE OF THE CAR AND REPLACED MY HOSES. NEXT MONTH SAME SOUND STARTED AGAIN. MY MECHANIC CHANGED THE OTHER CALIBER. SIX MONTHS LATER. I STARTED HEARING THAT SAME SOUND AND THE BRAKES STARTED LOCKING. THE MECHANIC DIDN'T SEE ANYTHING WRONG. TWO WEEKS LATER, I LOST MY BRAKES WHILE DRIVING ON INTERSTATE 10. I WAS ABLE TO COAST TO A STOP WITHOUT ANY INCIDENTS. I HAD MY CAR TOWED TO MY MECHANIC.I WAS TOLD I DAMAGED THE MASTER CYLINDER. HE PUT ALL NEW PARTS IN MY CAR (BRAKE SHOES,PADS, CALIBERS, MASTER CYLINDER, ETC.) AND TESTED IT. THE NEXT DAY WHILE DRIVING ON I-10, IT STARTED LOCKING UP AGAIN. IT HAS BAFFLED MY MECHANIC. MY CAR IS STILL IN THE SHOP. I HAVE SPENT OVER $1500.00 ON REPAIRS OF THESE BRAKES,NOT TO MENTION THE RENTAL FEES OF CARS FOR TRANSPORTATION. THERE MUST BE AN ANSWER TO WHAT IS CAUSING MY BRAKES TO NO FUNCTION PROPERLY.
Aug 25, 2017
BRAKE LIGHTS DOES NOT GO OFF. BEEN REPAIRED BY HYUNDIA DEALERSHIP AND STILL DOES NOT WORK.
Oct 17, 2015
I WAS GOING STRAIGHT ON A LITTLE STREET WHEN I STEPPED ON THE BRAKES... I FELT THE BRAKE PAD MOVE OUT OF PLACE... AND COULDN'T BRAKE SO I USED THE EMERGENCY BRAKE TO STOP... BUT STILL DON'T KNOW WHAT TO DO...? *TR
Sep 09, 2014
STEERING,SUSPENSION
3 complaints
WAS DRIVING DOWN THE WHEN I HEARD A POP SOUND THAT HAD CAME FROM THE CURBSIDE OF THE VEHICLE THEN THE CAR STARTED PULLING TO THE RIGHT SIDE OF THE ROAD AND DID NOT REALLY THINK TO MUCH ABOUT BECAUSE THOUGHT NEEDED TO JUST HAVE ALIGNMENT DONE TO THE VEHICLE THEN NEXT FRIDAY I HAD TAKE THE CAR TO HAVE THE ALIGNMENT DONE ON THE VEHICLE THEY CALLED ME AND SAID THAT THE SUB-FRAME OF THE VEHICLE WAS RUSTED IN HALF AND THAT IT WAS UNSAFE TO DRIVE. I LOOKED UP THE RECALLS ON THE VEHICLE AND SEEN WHERE IT HAD A RECALL FOR THE SUB-FRAME RUSTING AND SET UP A APT . TO HAVE IT TAKEN CARE OF BUT THEY ARE SAYING THAT SINCE MY CAR IS NOT REGISTERED IN ONE OF THE SALT-BELT STATES THAT THEY ARE NOT GOING TO HONOR THE RECALL EVEN THOUGH THE RUST IS THERE AND THE SUB-FRAME IS RUSTED IN HALF AND THE LOWER CONTROL ARM IS RUSTED OFF. REF #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 03, 2014
OUR SON WHO WAS DRIVING OUR HYUNDAI 2002 SONATA NOTICED THAT THE STEERING WHEEL WAS LOOSE AND IT FELT LIKE THE CAR WAS PULLING AND NEEDED AN ALIGNMENT. WE TOOK IT IN TO HAVE AN ALIGNMENT AND THE MECHANIC CALLED US AND TOLD US THEY WERE UNABLE TO DO AN ALIGNMENT AND THAT THE PROBLEM WAS MUCH MORE SERIOUS THAN THAT; THEY TOLD US THAT THE CRADLE RUSTED THROUGH AND THAT IT WAS UNSAFE TO DRIVE. BECAUSE OF THIS IT ALSO DID DAMAGE TO THE TIRES. WE NOW HAVE A VEHICLE THAT IS UNABLE TO BE DRIVEN BECAUSE IT IS NOT SAFE. I SHUTTER EVERY TIME I THINK WHAT MAY HAVE HAPPENED TO HIM OR HIS FRIENDS IF HE HAD BEEN ON THE ROAD OR GOD FORBID DRIVING DOWN THE INTERSTATE. WE LIVE IN A STATE WHERE SNOW IS A PART OF OUR LIVES; WE ALWAYS WORRY ABOUT DRIVING ON SNOW AND ICE BUT WE SHOULD NOT ALSO HAVE TO WORRY THAT OUR VEHICLE'S CRADLE WILL RUST THROUGH POTENTIALLY CAUSING HARM OR EVEN DEATH. *TR
Jan 06, 2013
MY WIFE WAS DRIVING HOME FROM WORK ON A COUNTY ROAD DOING APPROX. 45 MPH. THE FRONT RIGHT TIRE SUDDENLY TILTED 50 DEGREES INWARD AND SHE LOST CONTROL OF THE AUTO. AFTER NEARLY MISSING A TELEPHONE POLE, SHE PLOWED INTO A CORN FIELD AND CAME TO A SUDDEN STOP. SHE SUFFERED A SPRAINED WRIST FROM STEERING WHEEL "WHIP" AND BRUISED HER KNEE IN THE ACCIDENT. UPON EXAMINATION BY THE MECHANIC , HE FOUND THAT THE A FRAME ON THE RIGHT SIDE HAD BROKE IN HALF. THE METAL IN THE FRAME HAD RUSTED FROM THE INSIDE OUT MAKING IT DIFFICULT TO SEE BY PREVIOUS UNDER-CARRIAGE REPAIRS, SUCH AS TIRE CHANGE, OIL CHANGE ETC. THE CAR HAS HAD SUPERB MAINTENANCE THROUGHOUT ITS HISTORY AND HAS BEEN BOUGHT AND SOLD WITHIN THE SAME FAMILY SINCE BEING BOUGHT NEW BY THE SON IN 2002. WE LOVE THE CAR AND HAVE ENJOYED THE 123,000 MILES OF DRIVING BUT ARE VERY DISAPPOINTED WITH HYUNDAI BECAUSE WE HAVE NO RECORD OF EVER RECEIVING A RECALL ON THIS VEHICLE. HYUNDAI HAS DECIDED TO REPAIR THE VEHICLE FREE OF CHARGE BUT HAS NOT SAID WHETHER THEY WILL REPAIR THE BODY DAMAGE OR THE TRANSMISSION IF DAMAGED FROM THE INCIDENT. WE COULD NOT GET MOVE THE SHIFTER AFTER THE INCIDENT. *TR
Mar 15, 2012
VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WHEN IT THEN CRASHED AND TRAVELED UP THE SIDE SUPPORT WIRES FOR A TELEPHONE POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HIRED A THIRD-PARTY AGENCY TO FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE A CAUSE FOR THE FAILURE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
May 28, 2013
ON 09/04/07 I BOUGHT A USED 2002 HYUNDAI SONATA AND ON 09/05/07 THE CAR LOST 1ST AND 4TH GEAR IT SEEMED AS IF THE TRANSMISSION WERE GOING OUT , BUT WHEN I STARTED REVIEWING OTHER CONSUMER RELATED ISSUES I NOTICED OVER 900 CONSUMERS HAD THE SAME PROBLEMS WITH THEIR HYUNDAI'S , BUT THE CAUSE ENDED UP BEING THE OUTPUT SPEED SENSOR. WHICH IN SOME CASES TOOK CONSUMERS UP TO 6 MONTHS TO LOCATE ONE. UNFORTUNATELY I FINANCED THE CAR AS IS WITH NO WARRANTY. *JB
Sep 07, 2007
WHILE APPLYING THE ACCELERATOR PEDAL IT WENT TO THE FLOOR. THIS CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ACCELERATOR CABLE NEEDED TO BE REPLACED. *AK
Feb 22, 2005
STEERING,SUSPENSION,WHEELS
2 complaints
I BACKED OUT OF THE DRIVEWAY AND THE SUBFRAME ON THE PASSENGER SIDE COLLAPSED AND THE TIE ROD AND CV JOINT CAME LOOSE. THE STEERING WENT OUT. A CERTIFIED FRAME MECHANIC SAID THE SUB FRAME RUSTED OUT.
Jun 05, 2015
2002 HYUNDAI SONATA FAILED AT 6 MPH TURNING A CITY STREET CORNER. THE AXLE AND BALL JOINT FELL OFF, TAKING THE RIGHT FRONT WHEEL WITH IT. THIS CAR WAS 'REPAIRED' A FEW YEARS EARLIER WHEN IT WAS RECALLED FOR UNDERCARRIAGE RUST. THEY SPRAYED A RUBBERIZED COATING ON THE UNDERCARRIAGE, AND TOLD ME I WAS GOOD TO GO! WE ALL KNOW, THERE IS NO WAY TO STOP RUST. *TR
Feb 26, 2012
CHILD SEAT
2 complaints
TL*THE CONTACT OWNS A GRACO SAFETY SEAT, MODEL NAME: READY RIDE, AND MANUFACTURED IN OCTOBER 01, 2012. THE SAFETY SEAT WAS BEING UTILIZED IN A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE LOWER HARNESS LATCH WOULD NOT UNLATCH TO RELEASE THE CHILD. THE CONTACT MENTIONED THAT THE FABRIC WAS CUT IN ORDER TO RELEASE THE CHILD FROM THE SEAT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.
Feb 06, 2015
BOOSTER SEAT.... IT IS A GROW WITH YOU SAFETY FIRST. THE TETHER IN THE REAR OF THE SEAT, HAS TOTALLY BRAKEN AWAY FROM THE SEAT, AND ALSO LOCK AND RELEASE MECHINISM STICKS . SO, WHEN I PUT A HEAVIER COAT ON MY CHILD, IT TAKES ME FOREVER, TO GET IT TO RELEASE SO ITS CONSTANTLY SQUISHING HER. AND OF COURSE, SHE'S CRYING BECAUSE ITS HURTING HER! ALSO, IT DOESN'T SIT PROPERLY, ITS ALWAYS LEANING TO ONE SIDE, OR THE OTHER! IT HURTS ME TO THINK WITH THE ISSUES @ HAND, IF WE WERE IN AN ACCIDENT, WHAT MIGHT HAPPEN TO MY DAUGHTER! THIS WAS NOT A CHEAP CAR SEAT! A SINCERE THANKYOU! MICHIGAN (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=SONATA, MODEL=HYUNDAI). *TR
Apr 12, 2012
STEERING,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE POWER STEERING STOP WORKING AND AS A RESULT, THE VEHICLE CRASHED INTO A BARRIER. THERE WERE NO INJURIES. THE DRIVER SIDE AIR BAG DEPLOYED AND THE AIR BAG WARNING LAMP ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS FILLED WITH SMOKE AND THERE WAS NO PRESSURE ON THE AIR BAG. THE VEHICLE WAS TOWED TO HER RESIDENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS NOTHING WRONG WITH THE AIR BAG. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Jul 10, 2014
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR HAS REMAINED ILLUMINATED IN HER VEHICLE SINCE NOVEMBER OF 2007. SHE TOOK THE VEHICLE TO THE DEALER FOUR TIMES AND THEY ATTEMPTED TO REPAIR THE HARNESS IN ORDER TO REMEDY THE ISSUE. HOWEVER, THE INDICATOR ILLUMINATED AGAIN A FEW DAYS LATER. THE MANUFACTURER COULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE BETTER BUSINESS BUREAU REFERRED THE CONTACT TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000. UPDATED 04-14-09 *BF THE TIE ROD WAS REPLACED. UPDATED 04/16/09.*JB
Mar 09, 2009
STEERING,SUSPENSION,STRUCTURE,WHEELS
2 complaints
MY SON WAS DRIVING THE VEHICLE AT 45 MPH AND HEARD A LOUD POP IN THE RIGHT FRONT END OF THE VEHICLE AND IMMEDIATELY AFTERWARDS THE VEHICLE VEERED OF TO THE RIGHT AND ON TO THE SIDE OF THE ROAD HE WAS ABLE TO MAINTAIN CONTROL SOMEWHAT BUT IF THERE HAD BEEN PEDESTRIANS IN THAT AREA I AM NOT SURE THERE WOULD HAVE NOT BEEN SERIOUS CONSEQUENCES, THE CAR WAS DRIVEN SLOWLY TO THE NEAREST HYUNDAI DEALER FOR ASSESSMENT AND AFTER ASSESSMENT THE DEALER STATED THAT THE SUB-FRAME HAS RUSTED OUT TO THE POINT THAT THE RIGHT FRONT WHEEL COULD BECOME DETACHED THEREBY POSSIBLY CAUSING A POTENTIAL CATASTROPHIC FAILURE OR LOSS OF CONTROL OF THE VEHICLE AND UNKNOWN CONSEQUENCES, DEALER HAS SUBMITTED INFORMATION TO HYUNDAI CORP, THE VEHICLE HAS AN ACTIVE RECALL ON THIS PARTICULAR SAFETY DEFECT. RECALL #089 ISSUED IN APRIL 2008. WE ARE AWAITING HYUNDAIS RESPONSE AS TO THE STATUS OF OUR RECALL REQUEST AS OF 08/01/12. *TR
Aug 01, 2012
ON MONDAY EVENING 01/18/2010 MY WIFE AND I LEFT OUR HOME WITH OUR 2002 HYUNDAI SONATA WE DROVE NO MORE THEN 3 TENTHS OF A MILE WHEN THE STEERING WHEEL STARTING PULLING VERY HARD TO THE RIGHT WE THEN TURNED AROUND AND DROVE BACK TOWARD HOME BUT ONLY MADE IT ABOUT 2 TENTHS OF A MILE BEFORE THE FRONT RIGHT WHEEL COLLAPSED BRINGING US TO A DEAD STOP IN THE MIDDLE OF THE ROAD. THANKFULLY WE WERE ONLY GOING ABOUT 20-25 MPH THE POLICE WERE CALLED FOR TRAFFIC AND THE CAR WAS TOWED TO R.J SHORE AUTOMOTIVE BRANFORD CT 06405 THE NEXT MORNING THE OWNER OF R.J.AUTO INFORMED ME THAT MY FRONT ENGINE SUB-FRAME HAD FAILED DUE TO CORROSION, AND SHOWED ME A PRINT-OUT OF A RECALL FROM HYUNDAI DATED APRIL 14, 2009 THEN STATED HE CALLED THE HYUNDAI DEALER IN BRANFORD CT 06405 BUT THE DEALER REFUSED TO PICK UP THE CAR SO I HAD TO PAY $81.41 TO HAVE THE CAR TOWED TO BRANFORD HYUNDAI. THE STAFF AT THE HYUNDAI HAD NO ANSWERS AND CONTINUED TO STATE YOU WILL HAVE TO CALL THE CORPORATE OFFICE, SO I DID. THE EMPLOYEE CHRIS STATED THAT THERE WERE 200.000 VEHICLES INVOLVED IN THIS RECALL CAMPAIGN #089 OR #09V124000 AND WE HAVE NOT MAILED OUT ALL OF THE NOTICES (SHAME ON THEM BECAUSE IT'S BEEN ALMOST A YEAR AND IF WE WERE ON THE HIGHWAY WE COULD HAVE DIED) THE EMPLOYEE THEN CALLED THE BRANFORD HYUNDAI AND WAS TOLD THAT THE CAR WOULD TAKE 1 OR 2 WEEKS TO FIX AND NO LOANER OR RENTAL VEHICLE WILL BE PROVIDED I SAID THAT IS UNACCEPTABLE AND DEMANDED A LOANER STILL THE ANSWER WAS NO BUT SOMEHOW THEY MANAGED TO FIX MY CAR ON 01/20/2010 WHEN I PICKED MY VEHICLE UP AT 420PM ON 01/20/2010 MY WIFE AND I WERE NOT ALLOWED TO VIEW WHAT WAS REPAIRED AND WAS TOLD THAT THEY BENT OVER BACKWARDS TO FIX THIS CAR QUICKLY BECAUSE OF MY CALL TO HYUNDAI CORPORATE I STATED (BENT OVER BACKWARDS, SOMEONE COULD HAVE DIED, FROM THIS ACCIDENT) THE MANAGER BOB GUEVERA, AND A CHRIS VAILETTE THEN CALLED THE POLICE AND TOLD US TO NEVER COME BACK AGAIN, TO HAVE THE CORPORATE OFFICE FIX MY CAR NEXT TIME. *TR
Jan 20, 2010
VISIBILITY
2 complaints
2002 HYUNDAI SONATA WINDSHIELD WIPER BLADES HAVE HAD TO BE REPLACE FREQUENTLY SINCE PURCHASE. WINDSHIELD WIPERS GO OFF THE SIDE OF THE WINDSHIELD MAKING IT HARD FOR DRIVER TO SEE. *TS ***NO ANSWER REQUIRED*** THE WIPER FAILED WHILE THE CONSUMER WAS DRIVING IN A BAD SNOWSTORM. THE LEFT WIPER OVERSHOT THE WINDSHIELD AND HUNG OVER THE LEFT SIDE OF THE VEHICLE. THE RIGHT WIPER CONTINUED TO WORK PROPERLY. THE CONSUMER PULLED TO THE SIDE OF THE ROAD AND MANUALLY BROUGHT THE WIPER BACK ONTO THE WINDSHIELD. ONCE SHE RESUMED DRIVING THE WIPER WOULD NOT FUNCTION PROPERLY. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO EXPLAINED THAT THE WIPER SYSTEM WAS DESIGNED THAT WAY TO PREVENT MOTOR BURN OUT. *NM
Jan 13, 2006
WHENEVER WINDSHIELD WIPERS ARE IN USE THEY FAIL TO WORK PROPERLY. HAD TAKEN VEHICLE TO DEALER AT LEAST 4 TIMES. MECHANIC FINALLY REPLACED WIPER MOTOR FROM NEW VEHICLE. THIS RESOLVED PROBLEM.*AK
Apr 11, 2002
WHEELS
2 complaints
2002 HYUNDAI SONATA EXPERIENCED A FLAT TIRE DUE TO A LEAKY VALVE. *TS TWO DAYS AFTER THE TIRES WERE REPLACED THE DRIVER'S SIDE FRONT TIRE WENT FLAT DUE TO A LEAKY STEM VALVE. THE VEHICLE WAS TAKEN BACK TO THE TIRE DEALER AND THE TIRE WAS REMOUNTED WITH A NEW STEM VALVE. THREE DAYS LATER THE SAME TIRE WAS FLAT AGAIN AND A FEW DAYS LATER THE FRONT PASSENGER'S SIDE TIRE WAS FLAT ALSO. AFTER INSPECTING THE WHEELS THE CONSUMER OBSERVED THAT THE TIRE BULGE WAS CAUSING THE WHEEL COVER TO SPIN. THE COVER WOULD SPIN UNTIL THE STEM VALVE WAS PRESSED AGAINST THE EDGE OF THE ACCESS HOLE IN THE WHEEL COVER. EVENTUALLY THE WHEEL COVER WOULD CUT INTO THE STEM VALVE AND CAUSE A FLAT TIRE. IT WAS LATER DETERMINED THAT THE HUB CAPS HAD BEEN INSTALLED INCORRECTLY. AFTER REMOVING ALL FOUR HUB CAPS THE VEHICLE HAD NO MORE FLAT TIRES. *NM
Jan 10, 2006
FACTORY INSTALLED HUB CAPS TURN ON WHEELS WITH ACCELERATION AND BRAKING, CAUSING PRESSURE ON TIRE VALVE STEMS. THIS LEADS TO PIERCING OF TIRE VALVE STEM AND RAPID DEFLATION OF TIRE. HUB CAPS HAVE JAGGED EDGES ON HUB CAP WHERE CONTACT IS MADE WITH TIRE VALVE STEM. THERE IS NO MECHANISM TO PREVENT THE HUB CAPS FROM MOVING.*AK
Sep 22, 2004
ENGINE AND ENGINE COOLING,AIR BAGS
2 complaints
WHILE DRIVING, THE AIR BAG INADVERTENTLY DEPLOYED WHICH CAUSED THE CONSUMER TO HIT A PARKED VEHICLE AND SUBSEQUENTLY THE VEHICLE ROLLED OVER. PROVIDE FURTHER DETAILS. *JB THE VEHICLE WAS ONCE SERVICE FOR THE CHECK ENGINE LIGHT ILLUMINATING. RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 02V145000. ON CERTAIN PASSENGER VEHICLES, THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SIDE IMPACT AIR BAG SATELLITE SENSORS MAY BE TOO SENSITIVE TO SOME LATERAL ACCELERATIONS THAT ARE NOT CAUSED BY SIDE IMPACTS TO THE VEHICLE, SUCH AS FORCEFULLY SLAMMING A DOOR CLOSED. *TC
Jan 10, 2005
WHILE DRIVING 50 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DUAL AIRBAGS DID NOT DEPLOY, INSTEAD THE AIRBAG SENSOR LIGHT CAME ON. *AK THE RADIATOR HAD BROKEN ALSO. *SC
Apr 08, 2004
TIRES,WHEELS
2 complaints
BF GOODRICH TIRES (20565H15) ON A 2002 HYUNDAI SONATA. AFTER LESS THAN 50 MILES FRONT LEFT TIRE WENT FLAG DUE TO A SEVERED VALVE STEM. STEM WAS SEVERED BY HUB CAP MOVEMENT. REMOUNTED TIRE, AND TIRE LEAKED WHILE DRIVING ON HIGHWAY. REMOVED ALL HUB CAPS FOR NOW. HYUNDAI BLAMING TIRE MANUFACTURER, BUT SIZE IS RECOMMENDED SIZE AS STATED ON AUTO SPECIFICATIONS. THIS IS A POTENTIALLY DANGEROUS SITUATION FOR ANYONE WHO CHANGES TIRE BRANDS ON THIS MODEL. TIRE DEALERS SHOUL DBE MADE AWARE OF THIS PROBLEM BEFORE SOMEONE IS NEEDLESSLY INJURED.*AK
Sep 22, 2004
GOODRICH CONTROL PLUS TIRES CAUSED PROBLEMS WITH 2002 HYUNDAI SONATA. *MR THIS PROBLEM HAS BEEN PRESENT SINCE THE FIRST DAY OF OWNERSHIP. WITH 25 MILES ON THE TIRES, A FLAT TIRE WAS PRESENT. THE TIRE DEALER INFORMED THE CONSUMER THAT THE VALVE STEM HAD BEEN CUT AND NEEDED TO BE REPLACED. TWO DAYS LATER ANOTHER FLAT TIRE WAS PRESENT. THE LEFT FRONT TIRE EACH TIME. IT WAS RECOMMENDED TO CHANGE FROM A "T" SERIES RATED TO TIRE TO AN "H" RATED TIRE. SOON AFTER PLACING THE "H" RATED TIRE, AND USING A SHORTER VALVE STEM, THE HUB CAPS CONTINUED TO ROTATE ON THE RIM, CAUSED BY THE TIRE FLEXING AGAINST THE HUB CAP. *SC
Aug 04, 2004
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
Made right hand turn passenger wheel cocked dead stop. When checked out was told sub frame rust apart on passenger side.
Jun 03, 2021
ELECTRICAL SYSTEM,ENGINE
1 complaint
ON NOVEMBER 30, 2020 AFTER SHOPPING IN FOOD STORE, STARTING THE CAT AND COMING OUT OF A PARKING LOT AND DRIVING THE CAR FORWARD, I SMELL SOMETHING BURNING. STOP & OPEN THE FRONT HOOD AND SAW SMOKE COMING OUT OF THE AIR FILTER HOUSING AND STARTED TO BURN. SOMEBODY HELPED AND PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE CAR WAS RUNNING HOOD AND MY DAILY DRIVER BEFORE THE INCIDENT.
Dec 18, 2020
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE FELL THROUGH THE CRADLE ASSEMBLY AND CRUSHED THE AXLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE CONTACT HEARD A LOT OF SQUEAKING WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Aug 01, 2018
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING, THE SUN VISOR INADVERTENTLY FELL AND BLOCKED THE CONTACT'S VIEW. THE CONTACT STATED THAT THE SUN VISOR FAILED TO STAY UP. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER HYUNDAI (1703 W COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 234-2886) COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND ADVISED THAT THE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Dec 22, 2017
SUSPENSION,STRUCTURE,WHEELS
1 complaint
THE VEHICLE STARTED MAKING A NOISE AND DRIVING WEIRD. IT LOOKED LIKE ONE TIRE WAS POINTED STRAIGHT AND THE OTHER TIRE TURNED SLIGHTLY. I STOPPED AT A GAS STATION TO SEE WHAT WAS WRONG AND THEY SAID THE A FRAME WAS ALMOST RUSTED INTO. I HAD ALREADY HAD THE METAL IN THE REAR OF THE CAR REPLACED FROM BEING RUSTED OUT NEAR WERE THE SHOCK ATTACHES. I HAVE RESEARCHED AND SEEN WHERE SEVERAL SONATAS HAVE BEEN RECALLED DUE TO SEVERE RUST ISSUES. THE BODY EVEN HAS BEEN RUSTING BADLY. THE BIGGER CONCERN IS THE FRAME. I AM AFRAID TO DRIVE IT NOW. DO NOT KNOW WHAT RECOURSE I HAVE. THIS HAPPENED WHILE DRIVING. THE CAR IS NOW PARKED AND AM AFRAID TO MOVE IT, EVEN TO A GARAGE.
May 30, 2016
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
SERVER SUBFRAME RUST RIGHT SIDE ABOUT TO BREAK AND NOT TAKING GAS IN FUEL TANK
Feb 01, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HEADLIGHT WIRE HARNESS ON DRIVERS SIDE IS MELTED. PICTURES TAKEN AND UPLOADED.
Jan 17, 2016
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
ALOT OF PROBLEMS WITH THIS CAR. *TR
Dec 09, 2014
STEERING,SUSPENSION,POWER TRAIN
1 complaint
MY SON WAS OPERATING THE VEHICLE AND WAS MAKING A LEFT TURN. DURING THE TURN, THE RIGHT FRONT WHEEL BUCKLED UNDER AND THE VEHICLE BECAME INOPERABLE. VEHICLE WAS TOWED TO A REPAIR FACILITY. THEY FOUND THAT THERE WAS SIGNIFICANT CORROSION IN THE SUB-FRAME WHICH CAUSED IT TO FAIL. I HAVE DONE SOME RESEARCH ON NHTSA SITE AND IT APPEARS THAT CAMPAIGN 09V124000 DESCRIBES THE ISSUE. I HAVE CONTACTED HYUNDAI. THEY HAVE INSTRUCTED ME TO HAVE TO VEHICLE DELIVERED TO LOCAL DEALER FOR INSPECTION TO DETERMINE IF IT IS COVERED UNDER A RECALL PROGRAM. THEIR FIRST RESPONSE WAS TO TELL ME THAT THE RECALL WAS ONLY COVERING CERTAIN STATES, KENTUCKY NOT BEING ONE OF THEM. WHEN I TOLD THEM I HAD PURCHASED THE CAR USED AND HAD NO WAY OF KNOWING WHAT OTHER STATES THE VEHICLE HAD BEEN IN, THEY AGREED TO EXAMINE THE VEHICLE. I BELIEVE THE VEHICLE REPAIR SHOULD BE COVERED SINCE THE DAMAGE IS AS DESCRIBED IN THE RECALL NOTICE. *TR
May 08, 2014
STEERING,FUEL SYSTEM, GASOLINE,SERVICE BRAKES
1 complaint
WE HAD OUR VEHICLE WARRANTIED FOR THE ROTTEN FRAME ON OUR VEHICLE LAST YEAR. AT THAT POINT YOU WOULD THINK HYUNDAI WOULD HAVE WARNED US THAT OUR BRAKE LINES WERE SWISS CHEESE JUST LIKE OUR FRAME, THESE CARS ROT OUT, THE ENTIRE VEHICLE IS A DEATH TRAP. THE BRAKE LINES BROKE 3 TIMES IN THE PAST 6 MONTHS AFTER SECTIONS WERE ALREADY REPLACED. THESE VEHICLES NEED ALL THE BRAKE AND FUEL LINES REPLACED IMMEDIATELY!!! THIS IS NOT ROUTINE MAINTENANCE AND SHOULD BE RECALLED IMMEDIATELY!! THE POWER STEERING LINE ROTTED OUT 5 YEARS AGO, THIS CAR WAS MADE OUT OF REALLY CRAPPY METAL. DANGEROUS VEHICLE. EVERYTHING ON THIS VEHICLE IS ROTTED OUT BEYOND WHAT IS NORMAL, THE WHEELS, THE BRAKE DRUMS, EVERYTHING ON THESE VEHICLES ROT TO THE POINT OF SWISS CHEESE. AFTER 10 YEARS THESE VEHICLES ARE VERY UNSAFE. OUR VEHICLE ONLY HAS 50,000 MILES ON IT. *TR
Jan 13, 2014
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THROTTLE BODY GOT STUCK WIDE OPEN THERE US A PIC OF THIS IN GETTYSBURG TIMES I GOT VIDEO OF THE CAR GOING WILD MY CAR DROVE INTO A SUPPORT LINE AND THERE WAS NOTHING I COULD DO. HAMILTON HYUNDAI - CHAMBERSBURG, PA HAD A FEW MECHANICS COME AND THEY TOLD ME TO CLEAN THE THROTTLE CAUSE IT WAS STICKING I HAVE NOT DONE SO AND WILL NOT UNTIL THEY ADMIT THERE AN ISSUE I COULD HAVE BEEN KILLED. *TR
May 04, 2013
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND WOULD ALSO FAIL TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE WAS FRACTURED DUE TO CORROSION OF THE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR UPDATED 5/7/13 *CN THE CONSUMER STATED THE REPAIR COST WAS REIMBURSED. 05/17/2013 *JS
Mar 13, 2013
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ALL THREE REAR BRAKES LIGHTS ON WHEN IGNITION IS SHUT OFF AND SMELL ELECTRICAL WIRE BURN. EVERY DAY NEED TO REMOVE NEGATIVE TERMINAL FROM BATTERY TO SHUT OFF THE THREE REAR BRAKES LIGHTS. *TR
Sep 17, 2012
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY CAR STARTED GETTING ERRATIC IDLING AND THEN THE ENGINE LIGHT STARTED TO TURN ON. I GOT THE SPARK PLUGS AND SPARK PLUG WIRES REPLACED AND THEN IT MILD DOWN AFTER AROUND 1WK AFTER, THEN THE ERRATIC IDLING WHILE ON DRIVE OR ON REVERSE STARTED AGAIN. LEFT IT LIKE THAT THINKING IT WAS MAYBE THE FUEL PUMP OR SOMETHING LIKE THAT. HAD MY BROTHER THAT IS A MECHANIC CHECK IT AND SAID HE FOUND THE SPARK PLUG WIRES OUT OF SEQUENCE, BUT AFTER HE MADE SURE ALL WERE THE CORRECT ORDER THE SAME PROBLEM STARTED AGAIN, SAME ERRATIC IDLING AND THIS TIME IT REALLY DID FEEL LIKE SOMETIMES LOOSING POWER. IT HAS GOTTEN WORSE SINCE THEN THAT I WAS DRIVING, DON'T RECALL THE MPH, BUT IT MUST OF BEEN AROUND 50 - 60 MPH CAUSE I WAS ON THE FREEWAY. THE WHOLE ENGINE SPORADICALLY, IN LESS THAN A SPLIT SECOND, TURNS OFF THEN ON. ALL THE ELECTRIC PANEL AND THE FRONT DASHBOARD AND THE WHOLE CAR'S ELECTRICAL SYSTEM TURNS OFF/ON IN A "BLINK OF AN EYE". IT MADE THE CAR MAKE AN ERRATIC AND SUDDEN STOP, LIKE IF I HAD PUT THE BRAKES COMPLETELY OR THE ENGINE JUST STOPPED THAT SPLIT SECOND. THEN IT WENT BACK ON AND STILL DRIVING. AFTER THAT IT DID IT ABOUT 2 MORE TIMES LIKE AROUND THOSE MINS I WAS DRIVING, ABOUT MINS APART. AFTER THIS HAPPENED, IT'S BEEN GETTING WORSE AND NOW THE POWER SHUTS OFF COMPLETELY AND I HAVE TO DRIVE TO THE SIDE WITH NO POWER ON CAR. THEN SUDDENLY GETS POWER AGAIN AND I JUST START IT AGAIN. I'VE CHECKED THE CABLES OF BATTERIES AND THEY KEEP TELLING ME I CAN'T GET THE CAR CHECKED FOR CODES CAUSE THE ENGINE LIGHT KEEPS GETTING RESET SINCE IT LOOSES POWER COMPLETELY AND THEY CAN'T GET ANY CODES UNLESS THE ENGINE LIGHT IS LIT UP. SOMETIMES TURNING SIGNAL OR PUTTING THE BRAKES OR LIGHTS ON MAKE IT STOP OR LOOSE POWER COMPLETELY. *TR
Aug 24, 2012
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
CORROSION OF SUBFRAME, CAUSING IT TO BREAK AND THEN CATCH FIRE TO THE CAR UNDER THE HOOD, DESTROYING WIRING AND HOSES. *TR
Mar 05, 2011
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
WAS DRIVING 2002 SONATA WITH CHILD IN CAR DAUGHTER GOT DIZZY FROM GAS FUMES GAS TANK WAS LEAKING FROM TOP OF TANK,CALLED HYUNDAI MOTOR CORP SAID CAR WASN'T COVERED OUT OF WARRANTY,TOOK IT TO THE DEALER WAS TOLD CAR GAS TANK HAD TO BE DROPPED TO FIND THE PROBLEM,HYUNDAI REFUSED TO PAY FOR TANK TO BE DROPPED, FINALLY TOOK IT TO BE FIXED AT A LOCAL SERVICE PERSON ,FOUND THE GAS TANK WAS LEAKING FROM THE MIDDLE OF THE TANK AT THE HALF WAY MARK,HE FOUND THE TANK WAS LEAKING TO A STRESS CRACK ON THE TANK,I FIND THIS TO BE A SAFETY ISSUE REGARDING THIS MATTER,THERE IS A SAFETY REGARDING STRESS CRACKS ON THE SONATA PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 25, 2010
LATCHES/LOCKS/LINKAGES,TRACTION CONTROL SYSTEM
1 complaint
I HAVE A SONATA 2.7 V6 (2002 MODEL) AUTOMATIC TRANSMISSION. THE MAJOR 2 PROBLEMS THAT I HAVE FACED WITH THE CAR ARE: 1. THE FRONT DOOR LATCHES ARE BADLY LACERATED AND I HAVE ALREADY INJURED MY FINGER ONCE. THE PARTS NEED TO BE REPLACED. 2. THE TCS DISPLAY COMES ON AND STAYS ON FOREVER AND THE GEAR DOES NOT MOVE BEYOND THE FIRST. THIS IS IN SPITE OF SWITCHING THE TCS LEVER OFF. THIS IS USED TO HAPPEN TWICE A DAY EARLIER. BUT NOW IT IS A PERMANENT FEATURE. *TR
Aug 18, 2010
POWER TRAIN,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT ENTIRE REAR SUBFRAME HAD RUSTED. THE CONTACT CALLED THE DEALERSHIP AND WAS ADVISED TO TAKE THE VEHICLE IN FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE PROBLEM AT THE TIME THE COMPLAINT WAS FILED. ALSO, WHILE DRIVING AT 40 MPH, THE VEHICLE WOULD DROP FROM FOURTH GEAR TO FIRST GEAR SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND REPAIRS WERE PERFORMED ON THE CENSORS; HOWEVER, THE PROBLEM WAS NOT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE CURRENT MILEAGE WAS APPROXIMATELY 112,000.
May 11, 2010
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
2002 HYUNDAI SONATA. HAVING PROBLEM PUTTING FUEL IN THE VEHICLE*CW THE CONSUMER STATED IT SEEMED AS THOUGH THE PRESSURE VALVE WAS NOT OPENING CORRECTLY WHEN FUEL WAS ADDED. ALSO, LAST FALL THE CONSUMER NOTICED THE FRONT RIGHT TIRE WAS LEANING IN AND HE THOUGHT IT WAS A BROKEN TIE ROD, BUT WHEN HE TOOK THE VEHICLE TO A MECHANIC, HE WAS TOLD THE SUB FRAME OF THE VEHICLE HAD RUSTED THROUGH. THE CONSUMER LEARNED THERE WAS A RECALL FOR THE EXACT SAME PROBLEM. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE.*JB
Apr 21, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHEN FUELING THE VEHICLE, GASOLINE REGURGITATES FROM THE FUEL TANK. ALSO THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SOMETIMES THE VEHICLE WILL HESITATE WHEN ATTEMPTING TO ACCELERATE, AS IF THERE WAS NO FUEL AVAILABLE. THE DEALER WAS NOTIFIED, AND A TECHNICIAN CONCLUDED THAT SHE WOULD HAVE TO PAY $900.00 TO REPAIR THE VEHICLE. NO REPAIRS WERE MADE.. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 82878.
Nov 02, 2009
STEERING,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD NOT DRIVE STRAIGHT AND KEPT PULLING TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FRAME NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE HAD NUMEROUS ALIGNMENT ISSUES. THE CURRENT AND FAILURE MILEAGES WERE 144,000.
Aug 13, 2009
STRUCTURE,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. AFTER DRIVING 55 MPH, THE DRIVER ARRIVED AT HER DESTINATION AND DISCOVERED THAT THE WHEEL WAS AT A 45 DEGREE ANGLE. THE DRIVER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL TO THE RIGHT. SHE NOTICED THAT THE FRAME ON THE FRONT END, WHICH HOUSES THE SUPPORTS FOR THE WHEELS, WAS RUSTED OUT COMPLETELY. THE CONTACT TOOK THE VEHICLE TO A TIRE DEALER FOR AN ALIGNMENT INSPECTION. THE RESULTS INDICATED THAT THERE WERE HOLES IN THE FRAME HOLDING THE STEERING, WHICH HAD TO BE REPLACED AT THE COST OF $1,600. THE VEHICLE WAS REPAIRED AND IS CURRENTLY ABLE TO BE DRIVEN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Jun 16, 2009
AIR BAGS,SEAT BELTS
1 complaint
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNEXPECTEDLY. THE WARNING INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE. UPDATED 03/09/09. *LJ THE CONSUMER ALSO STATED THE SEAT BELT LIGHT ILLUMINATED. UPDATED 03/11/09. *JB
Jan 22, 2009
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
ENGINE CRADLE / CROSS MEMBER RUSTED THROUGH ON PASSENGER - SIDE [RIGHT SIDE] OF UNDERCARRIAGE [3 INCHES?] . APPARENT ENGINE LEAK FROM AIR CONDITIONER DESPITE REGULAR [HYUNDAI] MAINTENANCE. *TR
Aug 18, 2008
SUSPENSION,STRUCTURE,TIRES
1 complaint
MY RIGHT FRONT WHEEL DIDN'T FEEL RIGHT , TOOK IT TO A SERVICE STATION TO BE LOOKED AT. THEY BROUGHT ME IN TO SEE THAT THE WHOLE FRAME UNDER THE CAR IS RUSTED. THE BOLTS THAT HOLD UP THE AXLE AND SUSPENSION WERE COMPLETELY GONE AND THERE WAS A HOLE IN THE UNDER CARRIAGE. THE WHEEL WAS TILTED AND THE INSIDE OF THE TIRE WAS WORN ALL THE WAY DOWN . THERE WAS NOTHING THERE TO SUPPORT THE WHEEL. *TR
Jul 17, 2008
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
DOORS LOCK REMOTE WONT UNLOCK CAR IF I USE THE KEY TO THE DOOR ALARM GOES OFF AND I CANT SHUT IT OFF. *CN
Jan 05, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 HYUNDAI SONATA AT 45 MPH THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TAKEN TO A MECHANIC ,WHO ADVISED THE CONTACT THAT THE FAILURE WAS DUE TO THE CRANK SENSOR, CAM SENSOR, AND THE TIMING BELT. THE MECHANIC MADE THE REPAIRS. HOWEVER, THE SAME PROBLEM OCCURRED THE NEXT DAY. THE CONTACT STATED THAT THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP, AND THEY INFORMED THE CONTACT THE PROBLEM WAS DUE TO THE CRANK SENSOR, CAM SENSOR AND THE TIMING BELT. THE DEALERSHIP MADE THE REPAIRS HOWEVER, THE SAME PROBLEM CONTINUED TO OCCUR. THE DEALERSHIP THEN ADVISED THE CONTACT THAT THE MODULE ASSY- TIMING AND ALARM SYSTEM WERE FAULTY AND NEEDED TO BE REPLACED. THE DEALERSHIP REPAIRED THE MODULE ASSY- TIMING AND ALARM SYSTEM. THE CONTACT STATED SHE HAS NOT HAD A PROBLEM WITH THE VEHICLE SINCE THIS REPLACEMENT. THE VEHICLE CURRENTLY HAD 74000 MILES. *AK
Mar 09, 2007
UNKNOWN OR OTHER,ELECTRICAL SYSTEM
1 complaint
1) ENGINE LIGHT SEEMS TO COME ON AT LEAST ONCE A MONTH 2) FAN KNOB FOR HEATING/AIR CONDITIONER DOES NOT WORK ON 1 OR 2, IT WILL ONLY WORK ON 3 OR 4. THIS IS A NEW PROBLEM. *JB
Dec 26, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND WAS HARD TO SHIFT. ALSO, WHEN ATTEMPTING TO FILL THE GAS TANK, THE GAS SPILLED OUT WHILE PUMPING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM.
Dec 06, 2006
EXTERIOR LIGHTING
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH DUE TO A HAZE FORMING IN THE LENS COVER. THE DEALER WAS NOTIFIED.
Sep 14, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
WE HAD PURCHASE A 2002 HYUNDAI SANTE FE ON 07/05/05 MOTOR WAY AUTO GROUP. THE CAR STARTED TO RIDE ROUGH. SO WE TOOK IT TO OUR REPAIR GUY, AT THIS TIME WE THOUGH IT WAS THE FUEL PUMP. BEFORE HE COULD CHECK ANYTHING I TOOK MY CAR HOME AND IT JUST STOPPED AND WOULD NOT START AGAIN. AT THIS TIME HE CHANGE THE CRANKSHAFT ASSEMBLY-WATER PUMP, TIMING BELT. A LOT OF COSTLY REPAIRS. HE TOLD US THAT IT IS RARE THAT ALL THOSE SENSORS WENT BAD AT ONE TIME. SO I CHECKED TO SEE IF THERE WAS A RECALL ON THAT SYSTEM AND I GOT THIS REPORT. HOW DO I GO BY GETTING MY CAR FIX RIGHT.*JB
Feb 16, 2006
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
DT: CALLER GOT INTO CAR, PULLED IT OUT OF GARAGE AND GOT OUT OF IT. WHEN SHE GOT BACK INTO VEHICLE AND PUT IT IN GEAR IT MADE A SCREAMING NOISE AND ACCELERATED. SHE HIT THE BRAKES, BUT THEY DID NOT WORK. SHE TRIED TO STOP THE CAR BY GOING UP A HILL INSTEAD VEHICLE HIT A HOUSE THREE DOORS AWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. INSURANCE CLAIMED THAT DEALER SAID THERE NOTHING WAS WRONG WITH CAR. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Jun 07, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
8/27/02 BELT NOISE AND BURNING RUBBER SMELL. THE PULLEY BELT WAS REPLACED. 1/33/03 RECALL ON <A ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE 'AUTOMATIC TRANSMISSION'; RETURN TRUE;" ONMOUSEOUT="WINDOW.STATUS=''; RETURN TRUE;">AUTOMATIC TRANSMISSION</A></A> WOULD NOT SHIFT OUT OF FIRST GEAR. THROTTLE BODY ASSEMBLY WAS REPLACED. 9/8/03 CAR ENGINE RACED TO 5000-6000 RPMS, HAD TO TURN OFF IGNITION. SERVICE DEPARTMENT CAN FIND NO EXPLANATION. 9/16/03 CHECK ENGINE LIGHT COMES ON. WHILE IN PARK, ENGINE RACES TO 5000 RPMS. AFTER 3 RESTARTS AT THE IGNITION, THE IDLE RETURNS TO NORMAL. 9/21/03 CHECK ENGINE LIGHT COMES ON. WAIT TO TAKE TO DEALERSHIP. 10/7/03 SERVICE DEPARTMENT SAYS THEY CAN FIND NO PROBLEM. 10/23/03 CHECK ENGINE LIGHT COMES ON. SERVICE DEPARTMENT SAYS THERE IS A LEAK IN THE FILL VENT VALVE, REPAIR. 12/18/03 RECALL SERVICE DONE. 5/9/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 8/6/04 CHECK ENGINE LIGHT COMES ON. IGNORE, IT GOES OFF AFTER TWO WEEKS. 11/4/04 WHILE TRAVELING ON A HIGHWAY, VEHICLE DOES NOT RESPOND TO BRAKING. COLLISION OCCURS, ACCELERATION CONTINUES, CAR SPINS OUT OF CONTROL ACROSS TWO LANES AND INTO A GRASSY FIELD. I PUT IT IN PARK AND SHUT OFF THE IGNITION IN ORDER TO STOP THE CAR FROM CONTINUING INTO THE FENCEPOST. PATROLMAN SAID THE THROTTLE WAS OPEN. INSURANCE COMPANY VALUED THE VEHICLE A TOTAL LOSS. *AK RECALL CAMPAIGN: THE CONSUMER COULD NOT SLOW DOWN THE VEHICLE. AFTER IMPACT THE CONSUMER STATED THAT THE ENGINE WAS STILL RACING AND SHE WAS STILL PRESSING THE BRAKE. THE EMERGENCY BRAKE HAD TO BE PULLED TO STOP THE VEHICLE. THE OFFICER ON THE SCENE STARTED THE VEHICLE AND THE ENGINE WAS STILL RACING. *TC YHE BATTERY AND ALTERNATOR WERE REPLACED.
Jan 24, 2005
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
ELECTRICAL SYSTEM. I HAVE ALREADY FILED ONE COMPLAINT ON THE CHECK ENGINE LIGHT AND THE SENSORS. IT HAS BEEN IN THE DEALERSHIP 9 TIMES PRIOR TO THIS ONE. NOW IT IS A CAM SENSOR AND I BELIEVE A SPEED SENSOR. NOT ONLY THAT BUT BOTH WHEEL BEARINGS ARE BAD. IT HAS ROUGHLY 78,000 MILES. YOU CAN ONLY GET PARTS AT A DEALERSHIP. THE PARTS ARE NOT ONLY OVERPRICED, BUT THE DEALERSHIP CHARGES OUTRAGEOUS PRICES TO DO ANYTHING. YOU CAN UNHOOK THE BATTERY AND THE LIGHT WILL STAY OFF FOR A COUPLE OF MONTHS AND THEN IT COMES BACK ON. I TAKE IT TO THE DEALERSHIP AND THEY SUPPOSEDLY FIX IT AND THE LIGHT COMES BACK ON IN A SHORTER AMOUNT OF TIME THAN UNHOOKING THE BATTERY. I HAVE SPOKE WITH HYUNDAI WHEN THE PROBLEMS STARTED AND ALL YOU GET IS WE'LL FIX IT UNTIL THE WARRANTY IS UP THEN YOU ARE OUT OF LUCK. I CAN'T KEEP THE CHECK ENGINE LIGHT OFF LONG ENOUGH TO EVEN SELL IT. *JB
Sep 16, 2004
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WE RECENTLTY PURCHASED A USED BUT SHOWROOM CONDITION HYUNDAI SONATA WITH SOMEWHERE AROUND 29,000 MILES ON IT FROM A DEALERSHIP. AFTER ABOUT THREE WEEKS MY SON HAD TO LEAVE IT IN A PARKING LOT. THE THROTTLE/CRUISE CONTROL CABLE (EVEN THO HE DID NOT HAVE THE CRUISE CONTROL ON) WAS STUCK. HE THOUGHT THE PROBLEM WAS FIXED SO HEDROVE THE CAR A FEW MORE WEEKS AND WAS ON HIS WAY HOME WHEN THE SAME THING HAPPENED AGAIN ONLY THIS TIME HE RAN INTO A UTILITY POLE. THE CAR WAS DAMAGED PRETTY BADDLY BUT THANK THE LORD HE WAS NOT. HE COULD HAVE BEEN KILLED. THE UTILITY COMPANY IS CHARGING US ABOUT $4000.00 OR MORE DOLLARS FOR THE WORK THEY HAD TO DO TO THE POLE. I CALLED HYUNDAI CONSUMER AFFAIRS. THE CAR IS AT A HYUNDAI DEALERSHIP. CONSUMER AFFAIRS IS MAILING ME A FORM TO FILL OUT. I DO NOT KNOW IF HYUNDAI IS GOING TO CLAIM RESPONSIBLITY OR NOT. I FEEL THAT THIS PROBLEM NEEDS TO BE RESEARCHED TO SEE IF THERE HAVE BEEN ANY OTHER PROBLEMS WITH THE THROTTLE/CRUISE CONTROL STICKING MAKING IT IMPOSSIBLE TO STOP OR CAUSING ANY OTHER PROBLEM. I HATE TO SEE SOMEONE DIE FROM THIS.*AK
Aug 02, 2004
AIR BAGS,EQUIPMENT
1 complaint
DRIVING AT 25 - 30 MPH I WAS HIT HEAD ON BY ANOTHER MID SIZE VEHICLE. I SUSTAINED HEAD, NECK, AND BACK INJURIES AND MY AIRBAGS DID NOT DEPLOY. MY CONCERN IS THAT I HAVE A 2003 HYUNDAI SONATA WILL THOSE BAGS NOT DEPLOY IN A HEAD ON? MY WIFE AND CHILD DRIVE THE 2003 . I AM VERY CONCERNED. MY INSURANCE COMPANY WANT TO "REPAIR" MY VEHICLE THAT FAILED.
May 06, 2004
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
RIGHT FRONT SPEAKER POPS ON AND OFF AT A STOP OR MOVING. WHEN YOU USE THE AC BUTTON, WINDSHIELD WIPER, WINDOWS, AND TURN SIGNALS THE SPEAKER EITHER SHUTS OFF OR TURNS ON. THE RADIO WAS REPLACED THREE TIMES, THE SPEAKER TWICE AND THE WIRING AND WIRING HARNESSES WERE REPLACED. THE CAR HAS BEEN IN AND OUT OF THE SHOP WITH AND WITHOUT REPAIRS FOR THE SAME PROBLEM AT LEAST 12 TIMES. THE PROBLEM STARTED THE FIRST NIGHT WHEN I BOUGHT THE VEHICLE IN OCTOBER OF 2001. THE CAR HAS HAD OTHER PROBLEMS WITH THE POWER WINDOW MOTORS, BATTERY, AND REMOTE DOOR LOCKS. I FEEL AS THOUGH I HAVE SPENT MORE TIME AT THE DEALER TRYING TO GET THE CAR FIXED THEN ACTUALLY ENJOYING THE CAR. I HAVE FILED CASES WITH THE HYUNDAI CORPORATE OFFICE, A FACTORY REPRESENTATIVE LOOKED AT THE CAR, HEARD THE PROBLEM, IN FORMED THE DEALER ON HOW TO FIX IT. I RECEIVED A PHONE CALL 6 DAYS LATER SAYING THE CHIEF MECHANIC COULD NOT DUPLICATE THE PROBLEM SO HE DID NOT TOUCH IT. EVEN THOUGH THE FACTORY REPRESENTATIVE HEARD THE PROBLEM AND TOLD THEM WHAT TO FIX. I HAVE TAKEN THE FIRST STEP IN THE LEMON LAW, I HAVE SENT A CERTIFIED DEFECT COMPLAINT TO THE DEALER. THE RECEIVED IT APRIL 11 2003 AT 12:00 PM. I AM JUST WAITING ON THERE RESPONSE. THIS CAR HAS BEEN A NIGHTMARE TO MY SELF AND MY FAMILY. TWO VISITS AGO THE DEALER HAD THE CAR FOR ONE WEEK. WHEN I RECEIVED THE CAR BACK, THE CAR WAS COVERED WITH AN UNKNOWN SUBSTANCE (MAYBE TREE SAP) ALL OVER THE HOOD, ROOF, AND TRUNK. I BROUGHT THIS TO THE DEALERS ATTENTION WHILE THE FACTORY REP WAS THERE. THE REP TOLD THEM TO COMPOUND THE CAR OUT AND RECTIFY THIS ISSUE. WHEN I PICKED UP THE CAR, THE CAR WAS WASHED BUT THE SUBSTANCE WAS STILL THERE, NOW WITH SWIRL SCRATCHES IN THE PAINT WHERE THEY TRIED TO UP THE SUBSTANCE OFF THE CAR. DEALER AND CORPORATE WILL NOT TAKE RESPONSIBILITY FOR THIS. THIS WILL BE THE FINAL CASE FOR MY LAWYER AGAINST HYUNDAI. *NLM
Apr 14, 2003
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
VEHICLE HAS PROBLEMS WITH FRONT VIBRATION. *MR THE VEHICLE VEERED LEFT AND THE CONSUMER LOST CONTROL OF STEERING. THE CAUSE WAS FOUND TO BE BROKEN U-BOLT. THE VEHICLE BEGAN TO VIBRATE FROM FRONT END WHILE THE CONSUMER WAS DRIVING AND THE CAUSE WAS DETERMINED TO BE FRONT LEFT AXLE FAILURE, WHICH WAS REPLACED. BRAKES CONSTANTLY SQUEAK AND PULSATE, BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. *YH
Oct 08, 2002
EQUIPMENT
1 complaint
I HATE THIS CAR AND AM VERY MAD THAT I HAVE SO MANY PROBLEMS WITH A NEW CAR. NO SAFETY DEFECT LISTED. *AK
Jul 19, 2002
Where to Find VIN for Problems Check
To check for problems and complaints on your 2002 HYUNDAI Sonata, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2002 HYUNDAI Sonata 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2002 HYUNDAI Sonata Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2002 HYUNDAI Sonata dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your HYUNDAI dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2002 HYUNDAI Sonata have?
The 2002 HYUNDAI Sonata currently has 325 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 HYUNDAI Sonata?
The most common problems reported for the 2002 HYUNDAI Sonata are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 HYUNDAI Sonata problem data come from?
All problem and complaint data for the 2002 HYUNDAI Sonata comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2002 HYUNDAI Sonata?
You can report safety problems with your 2002 HYUNDAI Sonata directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2002 HYUNDAI Sonata VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2002 HYUNDAI Sonata reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2002 HYUNDAI Sonata. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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