2011 HYUNDAI Sonata Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
3343
Complaints Reported
Complaints by Component
STEERING
920 complaints
My EPS light comes on and my steering wheel locks up the dealership says that isn’t a recall but I can pull it up and it says my car was affected by the sonata electric power steering control module recall . It’s on [XXX] it’s a very unsafe for me and other drivers because I don’t know when it will come on and it comes on when I’m driving at random times INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 08, 2025
My car when turned off locks but when turned back on will stay locked. Normally you can turn the car on and off a couple times and it will unlock itself but for the past couple months it is now impossible and is so unsafe to drive. I saw in 2009/2010 there was a recall for this with Hyundai and I’m pretty sure my car is now affected with the same thing but 2011 Hyundai sonata.
Jul 16, 2024
Coupler in steering. Making loud clicking sounds and I was scared to drive car. I've contacted recalls I have a case number but get different answers. I just had it repaired a few days ago. Paid over $313. The service dept said they think it is the coupler because they had several complaints that week and sure enough they said it was the same thing . I believe it was a safety problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 18, 2023
Knocking from steering column indicating internal damage to electronic steering components of the steering column. Recommend replacing steering column. Reviewed by independent mechanic.
Aug 01, 2023
Power steering suddenly stopped working . Tried turning off engine and restarting with no success. No warning lights to indicate anything wrong. Took vehicle to repair garage to investigate. Still waiting for report.
Jul 14, 2023
+ 915 more complaints for this component
ENGINE
623 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle experienced a loss of motive power. The contact was able to restart the vehicle; however, an abnormal knocking sound was heard, and there was smoke coming from under the hood. The contact was able to drive the vehicle to a nearby residence, where it temporarily remained. The contact attempted to drive the vehicle a few miles to qualify for towing, per the vehicle insurance provider. The vehicle was towed to a local dealer, where it was diagnosed with a rod bearing failure. The vehicle was not repaired due to insufficient engine oil maintenance records. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was made aware of the failure. The failure mileage was approximately 137,600.
Nov 25, 2025
While driving home from work after 7 PM on the 215 NB freeway, the oil warning light suddenly illuminated, and the vehicle immediately lost engine power. Within seconds, the engine shut off completely, leaving me unable to accelerate or safely maneuver. I was forced to coast across lanes with no power, creating a significant risk of collision and nearly resulting in a rear-end accident. After the incident, I performed a crankshaft rotation test, which the engine failed, confirming that the crankshaft would not turn. I also verified that the timing chain remained intact. The vehicle has since been inspected by Hyundai technicians, who confirmed the engine failure under Service Campaign 953. Hyundai further communicated via email that my vehicle is eligible under the TXXI Theta Engine Settlement Agreement and expressed a willingness to discuss my recent engine concerns and the details of the settlement.
Nov 15, 2025
I am filing this complaint regarding a catastrophic engine failure in my 2011 Hyundai Sonata. According to Hyundai’s own documentation, Service Campaign 953, issued in 2018, was never performed on this vehicle. This campaign addresses the risk of connecting rod bearing failure caused by residual metal debris in the crankshaft oil passages.
Nov 04, 2025
My daughter was driving her 2011 Hyundai Sonata on the freeway at 65mph when the engine light came on and car simultaneously slowed to a stop on 8/21/25 creating significant danger to my daughter and other drivers on the road. There were no prior warnings or indications, and car just had an engine check performed in June 2025. Had it towed to Hyundai on 8/22/25 and Hyundai completed an engine check and it failed. Hyundai told us they'd cover it under the extended warranty if only we could provide complete maintenance records. We were unable to satisfy their record request threshold, as we are not the only owners of this 14-year-old vehicle, so they've requested $10,000 to replace the engine instead. The 2011 Hyundai Sonata is part of the Theta II engine family that has been subject to multiple recalls, class-action lawsuits, and federal investigations due to catastrophic engine failures.
Oct 13, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from under the hood. No warning lights were illuminated. In addition, the contact stated that while attempting to start the vehicle, the engine hesitated while turning over. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the long block kit and engine needed to be replaced. The contact was advised that due to the mileage and aftermarket engine in the vehicle, the recall repairs were denied. The contact related the failure to Hyundai Service Campaign: 953. The manufacturer was made aware of the failure. The failure mileage was approximately 216,301.
Oct 03, 2025
+ 618 more complaints for this component
AIR BAGS
227 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the driver's air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed air bag clock spring. The contact was informed that the driver's air bag clock spring needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall. The contact had received an unknown recall notification previously for the air bag. The contact was informed that he was nine days late for the coverage of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under repair. The failure mileage was unknown.
Oct 17, 2025
Air bag light is not coming on at all.
Jul 13, 2025
Airbag light is on after a clock spring issue. Dealer is stating new airbag is needed for vehicle that has never had an accident. Airbag light was not on prior to clock spring malfunction. Clockspring was repaired, but airbag light remains on.
Jan 15, 2025
Dashboard cracked passenger seat around airbag word. Before weather got very hot outside was sitting in parking lot engine off, heard a loud noise and was not able to locate anything wrong. Thought it was the windshield that has a small crack in it. Noticed nothing. Several days later saw large lines through windshield around airbag. Looked inside car to see better. Several weeks later saw smaller crack on driver side dash nearest to door area. Did have oil changed on car on 4-19-24. This happened weeks later (the cracks). Did notify repair shop (auto dealer Priority) of issue. Next appt was 5-18-24 for new tires to be put on car.
Aug 09, 2024
I started my car and my steering wheel airbag deployed within a few seconds and injured me. Reason for deployment unknown
May 12, 2024
+ 222 more complaints for this component
ELECTRICAL SYSTEM
128 complaints
The contact owned a 2011 Hyundai Sonata. The contact stated that while her husband was driving at 60 MPH, the instrument panel started flickering, the engine started to rev, and the vehicle stalled. The vehicle veered to the side of the road and was parked. The contact then noticed that there was smoke coming from the vehicle and proceeded to open the hood of the vehicle. Soon after, flames were discovered coming from under the vehicle. The contact and her husband removed all personal items and watched from a safe distance. The fire department arrived at the scene however the vehicle was entirely consumed by the fire. The ambulance also arrived at the scene however no medical attention was provided since there were no physical injuries. The contact and her husband sustained emotional distress due to the incident. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Oct 30, 2024
On [XXX], I smelled a chemical burning smell. We searched the house for about 5 minutes and finally went to the garage. As my husband opened the garage door he said the car is on fire. I looked and smoke was pouring out of the inside. He ran, opened the door and flames came bursting out. He immediately took off to get the fire extinquisher from the kitchen and I called 911. The fire department came and put the flames out. Upon inspection, the dashboard had a fire and the extreme heat had melted the entire dash. The fire chief and my husband were trying to figure out what had happened. The car was not running at the time. A little earlier, my husband had an air compressor plugged into the cigarette lighter. When he finished filling a tire, he unplugged the compressor, put the compressor in the car on the floor and turned the car off. Then later, as I described there was a fire. My husband and the fire chief inspected the engine which had no damage. The were specifically looking for the fuses. All fuses were in tact. In researching I discovered the the Hyundai Sonata had issues and new about the problems. We purchased the car in March and were not aware of any recalls, nor were the previous owners. I have spent the last 6 weeks in communication with Hyundai who led me on a wild goose chase and has refused to take responsibility for the fire. The are trying to blame in on the compressor which was not even plugged in. I was made aware of several class action law suits, but have not been able to find any information. I have kept all communication with Hyundai and have requested the recorded phone conversations also. The car is still in my driveway. Obviously all the electrical is destroyed and not fixable. I was trying to avoid lawyers and just get Hyundai to own up to the problem and take responsibility to pay what I paid for the car. I can get copies of all email communication. I attached the final email received yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 23, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated that after the manufacturer performed Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) the vehicle failed to shutoff as needed. Additionally, the alarm was activated while starting the vehicle. The contact disconnected the battery to shutoff the vehicle. The vehicle was taken to the dealer, where pliers were used to remove the key fob and a second key was used to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,000.
Aug 17, 2023
I really don’t know what the problem is. I got my break lights change and they keep blowing out every two to three weeks. I have been changing the bulbs for more than a year now. Every shop I went to say it have wiring problems.
Nov 28, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that the engine was previously replaced. The contact stated that after starting the vehicle, the driver's side rear window and passenger's side front and rear windows were unable to roll down with the air bag warning illuminated. Additionally, the overhead light was unable to be deactivated, causing the battery to drain. The key fob intermittently was unable to unlock the doors and was stuck in the ignition. The vehicle was taken to an independent mechanic who diagnosed that the electrical system wiring was faulty. The mechanic reconnected the passenger's side rear brake light harness; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The failure mileage was approximately 174,000. The VIN was unavailable.
Sep 27, 2022
+ 123 more complaints for this component
EXTERIOR LIGHTING
113 complaints
Brake light housing has melted and deformed so that the bulb is stuck in the tail light assembly and cannot be changed. Without working brake lights the car is unsafe to be driven on the road. I’m assuming there is an electrical problem that caused the lights to overheat and melt the housing. This is a common complaint with this make and model based on my research. The socket also does not lock into the assembly due to the deformed housing. My daughter is the owner of the vehicle and made me aware of the issue today.
May 21, 2023
The contact owns a 2011 Hyundai Sonata. The contact stated that the headlights ceased to operate as designed. The vehicle was taken to an independent mechanic, where the headlight bulbs were replaced three times within a month; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 150,000.
May 03, 2023
break lights burn out in less than 3 months after replacing the light bulb
Sep 20, 2022
My passenger rear brake light will not come on after car has been in repair shop 11 times to correct issue. They have replaced the bulb, socket, light wiring harness, fuse etc. The brake light will work for a very short time after repair shop, but then go out again.
Jul 28, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that after turning off the vehicle, he and his wife exited the vehicle and both noticed that the brake lights had remained illuminated. The brake lights failed to turn off as designed. The dealer and the manufacturer were both contacted and stated that the VIN was not included in NHTSA Campaign Number: 15V759000 (Exterior Lighting). No additional assistance was provided. The failure mileage was 120,000.
Jul 08, 2022
+ 108 more complaints for this component
UNKNOWN OR OTHER
83 complaints
There was a 2011 Hyundai Sonata Hybrid transmission-related shift cable recall, Campaign 123, which covered certain 2011-2014 Sonatas (including some 2011-2015 Hybrids). The recall addressed the potential for the transmission shift cable to detach from the shift lever pin, which could prevent the car from being fully in park and potentially lead to rollaway
Oct 03, 2025
While Driving sometimes car comes to a slow paste like it wants to stall I have to take my foot off gas paddle and put my foot back on again for car to accelerate and speed up again I am also noticing this when I turn my headlights on while car is driving. Recently had car engine light come on and car had to be towed to a mechanic. Car was fix where light was gone but I am still having the problem with the car wanting to stall while driving.Took it to dealer who said they saw nothing wrong because no check light was on but the problem for me still is there as of this morning 1/12/2024
Jan 12, 2025
My vehicle dash board has started cracking in several locations. Causing a risk to my safety, having the potential of breaking up in the event of a crash casing the dash board to break up and shatter that would cause injury to my passenger and myself. I have seen on the internet where Hyundai has a recall on this, but I was not contracted about this and wound like this matter review please thanks
May 19, 2024
My dash board is cracking and the Hyundai dealership don’t seem to think it’s a safety recall. And I found this information, saying this sonatas due to defective materials used for the dashboard that may cause it to crack and form sharp edges, potentially causing injury during an accident. The recall affects over 220,000 vehicles and requires dealers to replace the dashboard in affected models for free. I would like you to look into and see if it’s was a recall please,
May 03, 2024
Not sure what component is responsible but the car caught fire while driving on [XXX]. Started smoking and then shut off. Limped car to the shoulder and got out. Saw from underneath that it was on fire and called 911. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 21, 2024
+ 78 more complaints for this component
POWER TRAIN
76 complaints
The gear shift on its own jumps from automatic to manual mode
Jul 15, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated while his wife was driving 10-15 MPH, the vehicle jolted, and the transmission slipped into 1st and 2nd gear. There was no warning light illuminated. The contact stated that his wife veered to the side of the road, shifted into neutral(N), and then shifted back into drive(D), and the vehicle responded as needed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location because the vehicle was unsafe to drive. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.
Jul 07, 2023
I was driving my vehicle and a warning light indicating hybrid system charging failure warning. The vehicle had intermittent power problems and would not move appropriately in relation to the pushing the gas pedal. It would not go then would jerk forward. I was finally able to pull over to the side of the road safely. I turned my car off and when turned back on the error message failed. This happened on two other occasions. Later there was a whining noise when shifting into second gear. I took in for service and the hyundai dealership told me the transmission needed to be replaced. My safety and others were at risk due to loss of ability to drive the vehicle appropriately due to loss of power.
Feb 19, 2023
car not fully shifting into park and will not allow key to be released from ignition
Sep 20, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the vehicle in Drive Mode, the transmission erroneously shifted into the sport mode. During the failure, the gears failed to shift as needed, and the vehicle would not accelerate while depressing the accelerator pedal. After restarting the vehicle, the failure had self-corrected but would eventually the failure had recurred. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 110,000.
Sep 02, 2022
+ 71 more complaints for this component
SUSPENSION
59 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at approximately 65 MPH, the vehicle started swerving in the lane to the right and the left. The contact heard an abnormal thumping noise from underneath the floorboard. The contact stated that the power steering and brakes functioned as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the rear cross member needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 13V354000 (Suspension). The failure mileage was approximately 162,000.
Mar 16, 2023
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, he heard a ticking sound and then heard something detach from the vehicle. The contact pulled over and checked underneath the driver’s side front of the vehicle and became aware that the coil spring had detached from the vehicle. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.
May 27, 2022
The contact's daughter owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle would bounce up and down without warning. The contact had taken the vehicle to the dealer where she was informed that her vehicle was not covered under warranty or recall. The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a fractured front coil spring. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V629000 (Suspension). The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.
Apr 28, 2022
Car is very low I found a piece of my spring to my car in the street
May 24, 2021
THUMPING/CLUNKING SOUND FROM DRIVER SIDE FRONT WHEEL AREA WHEN GOING OVER MINOR BUMPS AND TURNING STEERING WHEEL.
Jan 02, 2021
+ 54 more complaints for this component
FUEL/PROPULSION SYSTEM
48 complaints
1. The car began to randomly stall and stop running. This happened while driving and it was extremely dangerous. Typically, the engine would restart after at least waiting 15 minutes. Any attempt to start the car before that time would fail. 2. When the stalls happened, the car acted as if it had run out of gas. The engine would simply stop running WITHOUT WARNING, at intersections, on city streets, and on the freeway at high speed. It did not matter how full the gas tank was. 3. My brother and I diagnosed the problem as intermittent loss of fuel pressure. 4. My brother and I replaced the FACTORY fuel pump, and to hour horror, when we unplugged the electrical connection/plug, one of the pins from the fuel pump came out with the plug/connector. 5. We inspected the fuel pump and discovered that parts of the electrical plug INSIDE THE FUEL TANK had become burned and melted. See Image SANY0135.JPG === This is a SAFETY DEFECT - either the internal fuel pump electrical connections were faulty from the factory or the problem developed over time. There have been other recalls for this model of car for random engine stalls but this is a NEW and DIFFERENT cause. A dealer with a relatively inexpensive Infrared camera could likely spot this problem with minimal vehicle disassembly. There was clearly a LOT of heat concentrated in the area of the electrical connection to the fuel pump. We hope this report triggers a recall and prevents extremely dangerous random loss of engine power events, fires, or worse. Please recall all the vehicles that used that fuel pump for inspection before there is a disaster.
Sep 17, 2025
I tried pumping gas and the car would not let me pump the gas into the car. I had to hold the the gas pump hose and pull the trigger myself to pump the gas, which would still make the clicking stop noise that stops the pumping of the gas. Then when I started driving, the check engine light came on. Went O'Reilly to test the check engine light code and it popped up with a P0449 code for the evaporative emissions (EVAP) vent control valve.
Dec 07, 2024
2011 sonata se 2.0t door lock’s acting up won’t open or lock fuel smell in the car really strong and not measuring the gas keeps going up and down and at times I don’t even know if I have gas or not and when filling gas at the gas tank entrance where you fill up at won’t let me fill up gas keeps getting spit out when I’m filling and I have to keep clicking the gas gun and not put pressure have to fill it very slow
Sep 01, 2023
1) Fuel gauge readings are erratic, empty one minute then full the next then back to empty or in between regardless on actual fuel level. 2) Safety at risk if fuel pump malfunctions and gas gauge readings erratic. 3) Problem has been noted in numerous blogs, internet sites. 4) No open recalls yet this is a serious problem. 5) The only warning lights are fuel gauge flashes empty, but then goes away then comes back. 6) Cause per blogs is defective fuel sending gauge on fuel pump. Mileage at approximately 128k recurring issue, fuel pump failure possibly at high speeds could cause deaths if vehicle out of drivers control.
Jun 20, 2023
I started smelling a strong fuel odor and my car just started leaking fuel while I was driving it.
Dec 21, 2022
+ 43 more complaints for this component
AIR BAGS,SEAT BELTS
46 complaints
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags). The vehicle was taken to the dealer where the recall repair was performed. Recently, the contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic where the warning light was cleared; however, the light returned soon after. The vehicle was then taken to the dealer and the contact was informed that the vehicle had to be repaired out-of-pocket. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and a case was filed. The vehicle was not repaired. The failure mileage was approximately 262,000.
Apr 27, 2023
THE AIRBAG LIGHT TURNED ON AND DOESN'T GO AWAY I HAVE KIDS AND I DON'T FEEL SAFE DRIVING WITH THIS LIGHT ON. *TR
May 19, 2020
THE AIRBAGS HAVE BEEN DISABLED FOR AN UNKNOWN REASON. THE WARNING LIGHT WILL NOT TURN OFF. THE CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT. THIS BEGAN IN APPROXIMATELY OF JUNE 2019 AND THE CAR HAD APPROXIMATELY 110,000 MILES. ANOTHER ISSUE IS THE SEAT BELT LOCKING MECHANISM DOES NOT LATCH PROPERLY TO SECURE THE SEAT BELT. IT USUALLY REQUIRES MULTIPLE EFFORTS TO BE SECURED. ADDITIONALLY, THE SEAT BELT DOES NOT RETRACT PROPERLY EITHER. THAT ALSO TAKES SEVERAL EFFORTS TO GET IT RETRACTED. THIS BEGAN WHEN THE CAR HAD APPROXIMATELY 32,000 MILES ON IT. I HAD AN EXTENDED WARRANTY ON THE VEHICLE AND DUE TO PERSONAL CIRCUMSTANCES, WAS UNABLE TO BRING IT TO THE DEALER UNTIL THE CAR HAD APPROXIMATELY 37,000 MILES. THE DEALER REFUSED TO ADDRESS THE ISSUE UNDER THE WARRANTY. THE FIRST ISSUE OCCURS WHEN THE CAR IS STARTED AND THE AIRBAG LIGHT STAYS ON UNTIL THE CAR IS TURNED OFF. THE SEAT BELT ISSUE OCCURS WHEN PUTTING THE SEAT BELT ON AND TAKING IT OFF. *TR
May 15, 2020
THE AIR BAG WARNING HAS BECOME CONSTANT RANDOMLY AND DOESN'T GO AWAY AFTER SEATBELT ARE BUCKLED
Feb 19, 2020
VEHICLE ROLLOVER CRASH OCCURRED MONDAY, 1/20/2020 WHILE DRIVING APPROX 45 MPH AFTER MISSING A CURVE IN THE ROAD. NO AIRBAGS DEPLOYED (DRIVER, PASSENGER, NOR SIDE) NOR DID THE SEAT BELTS PROPERLY RESTRAIN OCCUPANTS (DRIVER NOR 3 PASSENGERS).
Jan 22, 2020
+ 41 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
43 complaints
When I have my headlights turned on, and am driving my headlights flicker on and off. It mostly happens when I use the turn signal, but not always. sometimes it happens when I hit bumps. The headlights and the dash lights all go out when this happens, it usually lasts from 1 to 20 seconds at a time. I have taken it to my local garage(straight and clear) and they tested all electrical components and replaced the alternator and I still have the issue. They looked it up and determined that this is a known issue with the Hyundai Sonata, and one of the modules needs replaced in the steering column. This is a major safety issue because my headlights go out when driving and could cause and accident, and depending on the exact issue of the module it could cause a fire. There are no warning lights, just the lights go on and off. I will be getting the car repaired around November 9th 2023, because I need my car to be safe, and can submit my invoice at that time if this becomes a recall.
Oct 30, 2023
I have had replaced my taillight bulbs 8 times in the last year. They keep blowing out and getting so hot they melt the taillight assembly. I replaced the whole assembly a couple months ago and it is already melted so bad the light bulb will not fit properly or stay in place. This is a fire hazard and also a safety hazard as my taillights quit working at anytime.
May 06, 2023
2020 wiring harness overheated and melted - replaced taillight 6 times in 1 year. Hyundai fixed. 2021 tailight out again - Hyundai stated the taillight assembly melted, needs to be replaced (403.00) light bulb cannot be replaced (warped). Safety issue is what is causing things to heat up and melt. Many others reported same issue online - Hyundai is not taking ownership to fix whatever is causing this? No warning lamps.
Dec 21, 2022
The vehicle dash and center console lights flicker and/or dim between bright and dim lights while the headlights temporarily turn off at random intervals while driving. This random, but frequent occurrence happens often when applying the turn signal in either direction. The problem generally exist between 1 to 5 seconds, causing impaired driving during nighttime operation. The turn signal appears to work as expected during the electrical issue. The vehicle is available for inspection upon request. This safety issue can impair nighttime driving visibility which can result in an accident, distracted driving to the primary vehicle driver and other motorists, and false driving signals to other drivers. This issue has been reproduced by an authorized Hyundai dealer and other drivers with similar Hyundai Sonata GLS model years. The following online forum is 1 example that provides driver examples and descriptions of the same issue with the same model and year as well as other vehicle model years: https://www.carproblemzoo.com/hyundai/sonata/headlights-turn-off-while-driving-problems.php The vehicle has been used as a daily driver under normal driving conditions and has been maintenanced and inspected by an authorized Hyundai dealership for recalls, service, and the mentioned electrical issue. There are no warning lamps prior, during, or after the electrical issue occurence.
Nov 03, 2022
I have replaced my front driver door actuator, the back driver and front passenger side 3x and it’s still having issues. I replaced all fuses an wiring harness. Front headlights keep blowing out after about a week of putting in new ones.
Jun 21, 2022
+ 38 more complaints for this component
STEERING,SUSPENSION
38 complaints
FRONT DRIVER STRUT COIL SPRING BROKE WHILE PARKED . POWER STEERING ASSIST MOTOR COUPLING GEAR BROKE .
Jan 15, 2021
CAR MAKES CLUNKING/SHAKING/RATTLING SOUND WHILE DRIVING, MORE NOTICEABLE WHEN GOING OVER 60MPH OR TURNING THE WHEEL. DOES NOT FEEL SAFE. STEERING WHEEL RATTLES IN YOUR HAND AND VIBRATES THE ENTIRE CAR.
Sep 28, 2020
STEERING WHEEL MAKES NOISE AND HAS PLAY IN IT. WHILE JACKED UP, THE WHEEL MAKES THE SUSPENSION SHAKE. NOISE IS WHILE HITTING POTHOLES, MAKING TURNS AND WHILE SITTING STILL TURNING THE WHEELS. I BOUGHT CAR USED. HAD REGULAR MAINTENANCE AND TIRES JUST ROTATED WITHIN PAST MONTH.
Aug 04, 2020
SINCE,I HAVE OWNED THE CAR I HAVE,NOTICED THE STEERING WHEEL FEELING LOOSE. OVER,THE LAST SEVERAL MONTHS I HAVE EXPERIENCED UNCONTROLLABLE RATTLING AND INCREASED SHAKING. I TOOK MY CAR IN TO BE LOOKED AT AND 3 DIFFERENT SHOPS TOLD ME MY STEERING RACK WAS ABOUT TO GO. AFTER SOME RESEARCH ON MY MAKE AND MODEL, IT IS DETERMINED THAT SOME 2011 SONATAS MADE BETWEEN CERTAIN DATES HAD FAULTY STEERING RACKS FROM THE START. THE CAR IS ALMOST UNDRIVEABLE AND HYUNDAI CONTINUES TO IGNORE THIS PROBLEM WHEN IT SHOULD GO INTO RECALL. THERE ARE OVER 1100 COMPLAINTS TO THE SAME ISSUE.
Jul 12, 2019
HAD CAR ALIGNED BY DEALER AND OUTSIDE REPAIR SHOP. VEHICLE PULLS TO RIGHT AND LEFT. ALL OVER THE ROAD
Nov 28, 2018
+ 33 more complaints for this component
STRUCTURE
36 complaints
The Vehicle: "I have a 2011–2014 Hyundai Sonata with massive underbody rust." The Failed Fix: "Service Campaign 946 was completed on this car in 2017, but it did not work. The rust is now worse." The Safety Risk: "The structural metal is so rusty that I am afraid it will snap while I am driving. This makes the car unsafe." Hyundai is refusing to fix it because the car has a 'branded' (abandoned) title, even though the structural safety issue is still there."
Dec 18, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was parked, an inspection revealed that the rear frame of the vehicle, located near the passenger’s side, was severely corroded. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 148,757.
Dec 18, 2025
The interior and exterior driver side door and driver side rear door handles are no longer functional on this vehicle. This is a well known problem with these vehicles that poses a grave safety hazard. In the event of a fire or accident, it would be impossible to exit or gain access to my vehicle without breaking the side glass. I have spoken to my Hyundai dealer and they agreed that it is a known, dangerous problem, however no TSB or recall has been issued. My only recourse is to pay to have this defect repaired. This is the first vehicle I have ever owned that has had this type of issue.
Nov 19, 2024
I have a lot of paint chips on car. I see a lot of 2011 same model have the same problem. Most of the paint chips are coming from top of my windshield. I have complained a few years ago also hoping that this issue can be solved.
Nov 04, 2022
MY HOOD TO MY CAR KEEPS FAILING DOWN ON MY HEAD EACH AND EVERY TIME I LOOK UNDER THE HOOD . IT JUST RECENTLY START TO HAPPEN AS I NEVER EXPERIENCED THIS BEFORE . MY LOCAL HYUNDAI DEALERSHIP SAID THEY ARE PISTONS THAT NEEDS TO BE REPLACED . IF THIS IS A DEFLECT AS A CONSUMER SHOULD I BE SUBJECTED TO PAY TO REPLACE THE COST TO FIX DEFECTED PRODUCT .,
Mar 24, 2021
+ 31 more complaints for this component
SERVICE BRAKES
34 complaints
The issue has happened multiple times while driving, sitting in traffic, or parked idling. The Brake Light comes on and starts flashing, Alarm Chimes, Brake Pedal goes to the floor seems to not have any hydraulic pressure, the brakes grind like I have no brake pads, and essentially I have NO Brakes. If I turn the car off and on it goes back to normal. I took it to have it checked for a diagnostic code, there were none.
Sep 23, 2025
Abs unit still in need of remedy Engine emitting smoke and harsh smell no incident has occurred yet but there may be damage occurring to my vehicle
Jan 22, 2024
The ABS system has had a recall due to the potential for an engine fire. The initial recall was set on 9/22/23. Up until today (12/6/23) no action has been taken by the manufacturer but we are left without a car.
Dec 06, 2023
When Driving the Alarms go off indicating a brake issue, my brake peddle goes to the the floor, car looses power and slows down to 5 MPH. Car will not accelerate past 5 MPH when i am trying to pull over or get off the freeway. Brakes are grinding as i try to use them, very dangerous while on the freeway. When I am able to pull over. I will turn off the car and turn it back on and the issue goes away. Now this may happen several more times before i am able to get some where safe. Dealership has no clue why its doing this after showing the video of the Alarms and describing it. No codes are found either. They just want to start replacing parts stating at 3k a round hoping it will fix the issue. This issue doesn't happen every day but it does happen while driving on the freeway. I have read online others having the same safety issue while driving and having thes same brake failures. Not sure where Hyundai is at with this issue and the fix for it? Yet does someone have to be in a serious accident before someone takes action with this issue?
Dec 10, 2022
The ABS system just stopped working while driving, loud brake warning beeps and the brakes stopped functioning making a vibrating sound then stopped working all together, I pulled over as safe as i could and found no leaks , fluid is good. started the car again and after 2 minutes did it again... was told by hyundai that a new abs modulator will be needed but it could not be reset to the computer so I would need a new ECU as well to match....are you kidding,,,thousands of dollars of work and labor ,,,,"""FOR BRAKES,""",,, I bought a money pit not a car...
Jan 29, 2022
+ 29 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
33 complaints
2011 Hyundai Sonata had a Theta ii engine replaced in September 2024 after engine failure. Hyundai paid for the engine through the extended warranty on the theta engines. Check engine light is still illuminated after new engine and after multiple visits to the dealership, they say the wiring harness is bad. Contacted Hyundai Corporate who said they will not pay for anymore warranty repairs, even though the wiring harness was damaged from the bad engine or during the replacement. From my understanding, it is dangerous to drive a car with a bad wiring harness due to fire risk, loss of power, or loss of safety components.
Aug 28, 2025
The vehicle just died out of nowhere. Would not start back up. Has a clicking noise when trying start and then had a burning smell.
May 23, 2025
Prior to my trip I checked all fluids, and all was good levels. Car was traveling on improved interstate at posted highway speed. As I was passing another vehicle my vehicle lost power and I was forced to cross lanes in traffic to get to shoulder. There were no prior warnings or lights before my vehicle lost power. I opened my hood and saw the radiator coolant boiling over in reservoir and the top hose was collapsed. Had the vehicle towed home. I checked and replaced the thermostat however found that the engine would not turn over and the starter failed.
Apr 10, 2024
Engine leaks/burns oil too frequently. Every other week I’m continuously having to put oil to refill levels. Also electrical system for turn signals is always going in and out. Sometimes it works and sometimes it doesn’t. Safety hazard because other vehicles can’t tell that I’m turning.
Feb 12, 2024
Took vehicle in for recall due to check engine light flashing on March 26,2023 .Received a call from dealership that car was ready March 28,2023 upon driving home car overheats. Call dealership to relay problem was advised to bring vehicle back. Had vehicle towed back to dealership at my own expense. Two weeks later I get a call stating that it was the radiator and that they would fix it and get it back to me . Two weeks after not hearing from dealership I called do an update to my surprise now it the engine is bad. So I ask the service manager where do we go from here. He proceeds to tell me that it’s one of those things where the recall didn’t help but hurt my engine. Then he proceeds to say I would have to give the dealership $2,000 dollars to fix the problem they caused. So here we are 4 months in and I still do not have a vehicle nor do I know who is responsible for fixing it.
Jun 21, 2023
+ 28 more complaints for this component
UNKNOWN OR OTHER,ENGINE
26 complaints
In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. The car was at the dealership for 6 months. The vehicle was inspected at the dealership. There were no warning lights or symptoms of the failure prior to the breakdown. I am an 80 year old female that knows nothing about a car engine and they talked to me like I was a mechanic. I still do not know why my claim was denied but was told that I did not have a claim. I had to rent a car to get to work for several months and was out the money to have my car towed 2 times. Not to mention the strain of being without my car for 6-7 months. I finally just gave up until I read about all these other people having trouble with Hyundai also.
Oct 23, 2025
This car has been having white smoke since i got it the smoke coming from the exhaust smells like oil burning.
Aug 22, 2025
I recently got a radiator replaced and now my car won't reverse
Jul 29, 2025
I purchased a vehicle from Cash Car Network on 4/3/2025. At the time of purchase, the vehicle's odometer showed a mileage significantly lower than what official records indicated. After purchasing, I reviewed the Carfax report and the vehicle registration history, which documented that the actual mileage was approximately 270,000 miles — much higher than what the odometer displayed. This discrepancy suggests that either the odometer was tampered with or the instrument cluster was switched from another vehicle without disclosure, which violates federal laws related to odometer fraud (49 U.S.C. § 32701 et seq.). Additionally, the vehicle experienced multiple serious mechanical failures shortly after the purchase, affecting its safety and drivability. I have since returned the vehicle to the dealership. I am filing this complaint to report potential odometer fraud, failure to disclose critical vehicle information, and the sale of an unsafe vehicle to a consumer. I am requesting that NHTSA investigate this dealership for possible violations of federal odometer disclosure laws. Supporting documentation, including the Carfax report and registration history, is available upon request.
Apr 28, 2025
UNKNOWN, Makes a disturbing sound upon starting the vehicle like something inside the engine rattling, access oil consumption and burning smell , replaced valve cover gasket, still smelling oil burning
Feb 23, 2025
+ 21 more complaints for this component
VEHICLE SPEED CONTROL
24 complaints
On 1/3/2024 the car was at a low speed - once when parking and once stopping at an intersection - when it suddenly accelerated without the accelerator being touched. The only way that the car stopped was that I was able to shift it into neutral. According to online forums, this has been a known issue with several Kia and Hyundai models.
Jan 08, 2024
While driving on the interstate, the car suddenly stopped accelerating even though my foot was still pressing the accelerator. I took my foot off the gas pedal and let the car coast for a moment, though the deceleration seemed faster than normal coasting, almost as if the brake was slightly engaged. When I pressed the gas pedal again, it started to accelerate for a moment but then the same thing happened and it felt like the brake was engaging and the car was slowing down even though I was still pressing the gas pedal. So I took my foot off again and tried this process several more times, and in the meantime moved to the right lane and put my flashers on because I could not get the car to go more than 30 miles per hour and I was nearly hit several times. I was about to pull over when the issue seemed to resolve itself just as quickly as it had started. I called the dealership and they said because the car is not under any active recall, there's nothing they can do. This is a big safety issue! I was nearly run down by a truck! I just read that NHTSA has an active investigation for throttle issues, and that my 2011 Sonata is one of the affected vehicles. Please conclude your investigation and fix this issue before someone gets killed!
Aug 24, 2022
WHILE DRIVING THIS VEHICLE AT SLOW SPEEDS IN A PARKING LOT, THE ENGINE WENT TO FULL THROTTLE WITHOUT TOUCHING THE GAS PETAL AT ALL. THE VEHICLE WAS PUT INTO NEUTRAL AND THE ENGINE KEPT REEVING AT FULL SPEED. THERE WAS NEARLY A CRASH AS A RESULT OF THIS FAILURE. THE VEHICLE HAD TO BE TOWED TO THE DEALER SINCE THE ENGINE WOULD NOT STOP OPERATING AT FULL SPEED. IT IS NOW AT THE HYUNDAI DEALER FOR REPAIR AGAIN. THIS IS THE SECOND OCCURRENCE OF THIS ISSUE. THE SAME ISSUE OCCURRED 1 YEAR PRIOR AND A HYUNDAI SERVICE CENTER REPAIRED THE PROBLEM. THERE ARE MANY OF THESE ISSUES REPORTED ON-LINE. THE MANUFACTURER HAS APPARENTLY TAKEN NO RESPONSIBILITY. THIS VEHICLE IS NOT SAFE TO DRIVE . PLEASE HELP US WITH RESOLVING THIS ISSUE WITH THE MANUFACTURE BEFORE SOMEONE GET HURT.
Jan 27, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO DEACTIVATE THE CRUISE CONTROL AND FAILED TO IMMEDIATELY STOP THE VEHICLE. THE CONTACT MANAGED TO CONTROL THE VEHICLE UNTIL IT STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ED VOYLES HYUNDAI (2135 COBB PKWY SE, SMYRNA, GA 30080, 770-952-8881), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT UPDATED 10/2/18*JB
Aug 02, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. ON SEVERAL OCCASIONS, WHILE DRIVING 70 MPH, THE CRUISE CONTROL ENGAGED INDEPENDENTLY AND THE SPEED INCREASED TO 80 MPH. THE CONTACT WAS FORCED TO APPLY THE BRAKE PEDAL TWICE BEFORE THE CRUISE CONTROL DISENGAGED TO APPROXIMATELY 75 MPH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 116,350.
Apr 13, 2018
+ 19 more complaints for this component
ENGINE AND ENGINE COOLING
20 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine started to overheat, with the check engine and temperature warning lights illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 184,000.
Oct 28, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that on a separate occasion, while driving 35 MPH, there was smoke coming from underneath the hood. The contact pulled over to the side of the road and turned off the vehicle. The contact opened the hood, and there was smoke coming from the valve cover and coolant reservoir. The contact waited for the engine to cool down and the vehicle was able to restart. The contact stated that on a separate occasion, after turning off the vehicle after arriving at work, there was an abnormal bubbling sound coming from underneath the hood. The contact opened the hood and there were bubbles coming from the radiator. Prior to the failure, the contact had replaced the radiator, due to the engine overheating. Two weeks later the radiator hose detached. The contact stated that the fluid leaking from the radiator was dark brown and seemed to be mixed with slush. The vehicle was taken to an independent mechanic who determined that there was foreign parts inside the radiator. The contact was informed that the radiator needed to be replaced. The vehicle was not repaired. A mobile mechanic arrived at the residence and confirmed that the radiator needed to be replaced and an unknown valve on top of the engine needed to be replaced. The vehicle was not repaired. The failure became progressively worse, and the vehicle was no longer driven. The manufacturer was not notified of the failure. The failure mileage was unknown.
Aug 14, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 35-40 MPH, the vehicle lost motive power and stalled. The vehicle was towed to a certified mechanic who diagnosed that cylinder #4 had failed causing the engine to seize. The engine was replaced with a used engine. The engine was replaced at approximately 109,000 miles. The contact stated that while driving for approximately 45 minutes, the contact noticed that the vehicle would not exceed 60 MPH. The check engine warning light started flashing. The contact continued to drive the vehicle to a rest stop. After being parked for a while and then restarting the vehicle, several unknown warning lights illuminated. The vehicle then failed to exceed 45 MPH. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had seized due to a lack of engine oil. The contact stated that the engine oil had been changed approximately 2 weeks prior to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
Sep 27, 2023
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle inadvertently lost motive power and stalled. The contact stated there was a piston failure in the engine allowing oil to leak onto the ground. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 150,000. The VIN was invalid.
Jun 16, 2022
We have refill engine oil weekly. After every oil change a month the oil is dark and a needs a quart more to refill. This is regularly since 2015. We purchased the car in 2012. 2019 the front ball joints started clumping in reverse, replaced in 2021. While driving on the freeway and exiting off onto a ramp the car dramatically down shifted and was unable to correct itself. Later discovered the computer module needed replacement. We still are refilling oil weekly. Not to mention replacing the clock spring twice.
Apr 19, 2022
+ 15 more complaints for this component
STEERING,ENGINE
19 complaints
After taking my mom to the airport the vehicle engine blew up what absolutely no warning at all leave me on the side of the road the key keep getting stuck inside the car
Nov 30, 2024
I was driving home from work & out of NOWHERE the engine seized & power steering was very hard due to it being electric. Hyundai then denied my engine for "Lack of maintenance" AFTER they KNOWINGLY put my life & others t risk for even letting these cars be driving without proper caution or engine replacement.
Nov 15, 2022
I WAS DRIVING ABOUT 55 MPH ON A HIGHWAY AND MY CAR JUST SHUT DOWN IN THE MIDDLE OF TRAFFIC AND WOULDN'T START, I WAS BLESSED NOT TO GET FROM BEHIND. I HAD TO HAVE IT TOWED HOME. NOW I'M AFRAID TO DRIVE IT. ALSO MY STEERING WHEEL HAS BEEN MAKING THIS RATTLING/KNOCKING SOUND ANYTIME I TRY TO STEER IT AT ALL TIMES. I HAVE CALL IN EVERY RECALL NOTICE I'VE GOTTEN AND I'M ALWAYS TOLD MY CAR WASN'T IN THE RECALL.
Feb 05, 2019
ENGINE FAILURE/STEERING PROBLEMS IN JULY OF 2015 I PURCHASED THE 2011 HYUNDAI SONATA FROM A DRIVETIME DEALERSHIP; STARTING MILEAGE; 76,262. I ONLY HAD THE CAR ABOUT 2 MONTHS WHEN THE ENGINE COMPLETELY SEIZED ON THE FREEWAY IN AUGUST OF 2015. THE RECALL 132 DIDNT COME OUT UNTIL AFTER I ALREADY HAD MY CAR SERVICED BY A 3RD PARTY WARRANTY AND HAD TO COME OUT OF POCKET FOR 500 DOLLARS. THE CAUSE WAS A COMPLETE ENGINE FAILURE AT 77,498 MILES. THE ENGINE WAS REPLACED IN SEPT OF 2015. NEXT ISSUE I STARTED TO HAVE WAS MY STEERING WHEEL SUDDENLY STARTED TO MAKE A LOUD KNOCKING NOISE ON ABOUT 10/2018 WHILE DRIVING OVER ANY UNEVEN ROAD OR EVEN THE SLIGHTEST BUMP. THE STEERING WHEEL COMPLETELY TREMBLES IF I GO OVER 60MPH AND FEELS AS THOUGH THE STEERING WHEEL MAY COME UNATTACHED. MY WHEELS FEEL AS THOUGH THEY ARE READY TO FLY OFF. PRESENT DAY-MY ENGINE IS NOW STARTING TO SHOW SIGNS OF SEIZURE AGAIN. IT STARTS TO JOLT UNEXPECTEDLY AND THE ENGINE MAKES A LOUD KNOCKING NOISE RANDOMLY UPON ACCELERATION. THE CAR IS VERY VERY SLOW TO ACCELERATE AND IS INCONSISTENT WITH POWER DESPITE CONSTANT AND DOCUMENTED OIL CHANGES/CHECKS. I HAVE MADE AN APPOINTMENT WITH MY LOCAL HYUNDAI DEAL FOR THE RECALL 132 FOR THIS IS THE 2ND TIME I AM NOW NEEDING TO HAVE THIS ENGINE REPAIRED.I WAS TOLD THAT I WOULD HAVE TO PAY FOR A RENTAL OF 35/DOLLARS A DAY IF MY ENGINE DOES NEED TO BE REPLACED.
Nov 25, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT HIGH SPEEDS, THE ELECTRIC POWER STEERING AND CHECK OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Oct 10, 2018
+ 14 more complaints for this component
TIRES
16 complaints
P205 65 R16 Blizzak tires were purchased in December 2023, online and I had them installed same week. I spoke to the employee who stated as long as I rotated the tires at 5,000 miles, I can drive them all year. I went to Discount tires on Saturday to have my tires checked since I was sliding in the rain. The employee told me my front tires were at a 1 and 2, while the back tires are at 9 and 10. She told me to talk to the front desk about the tires. I went in and asked about the warranty I had purchased. The employee told me it does not apply and that I would need to replace the tires. I explained to him that the car doesn't even have 5,000 miles on it since the purchase of the tires and how did the front wear so quickly? I only started using the car more in March. He also told me it could be the alignment. I had that fixed 2 years ago and the car doesnt pull left or right. He stated that the tires will bald if being driven in over 40 degree temps. I have in the past used winter tires all year and never experienced this. These tires never made it to 5,000 miles. They should not be worn so badly in the front, that this had now cause my back breaks to grind. Not only do I have to buy 4 new tires, since I can't keep the back on there, but I have to eventually get new back brakes, that aren't even 2 years old. These tires should not be on anyone's cars if they wear this quickly.
Jun 04, 2024
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: P205/65R16 (NA). WHILE DRIVING 35 MPH, THE VEHICLE MADE A LOUD RUMBLING NOISE AND THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT STATED THAT THE TIRE HAD SEVERAL RIPS IN THE TREAD. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Aug 04, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE VEHICLE IS EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE TECHNICIAN NOTICED A BUBBLE ON THE SIDEWALL AND PART OF THE TREAD OF THE FRONT PASSENGER SIDE TIRE. THE CONTACT WAS INFORMED THAT THE TIRE NEEDED TO BE REPLACED. THE CONTACT MADE NUMEROUS ATTEMPTS TO NOTIFY THE MANUFACTURER, BUT HE DID NOT RECEIVE A RETURN PHONE CALL. THE TIRE WAS NOT REPAIRED. THE TIRE FAILURE MILEAGE WAS 42,000 AND THE VEHICLE FAILURE MILEAGE WAS 46,000.
Aug 05, 2014
WAS LEAVING A LAKEFRONT BEACH ON A DUSTY DIRT ROAD GOING VERY SLOW BECAUSE OF ALL THE CARS PARKED AROUND ON A ONE LANE ROAD LEAVING THE BEACH. HAD NOT GONE MORE THAN 50 FT WHEN ALL OF A SUDDEN IT SOUNDED LIKE WE RAN OVER SOMETHING THAT MAY HAVE DAMAGED THE UNDERNEATH. STOPPED GOT OUT AND LOOKED BEHIND ME AND 2-3 EMBEDDED ROCKS WERE IN THE ROAD, NOT LOOSE ROCKS, I DO NOT KNOW IF ANY DAMAGE WAS CAUSED AS TODAY IS SUNDAY AND NOTHING IS OPEN. WHAT IS THE DISTANCE FROM THE BOTTOM OF THE CAR TO THE GROUND? IT HAS TO BE LOWER THAN ALL OTHER CARS AS THERE ARE THOUSANDS OF CARS TRAVELING OVER THIS AREA ANNUALLY AND IF CARS WERE HITTING THEM I WOULD ASSUME THEY WOULD HAVE BEEN REMOVED? ALSO WE HAD NEW TIRES INSTALLED THE DAY BEFORE SIZE P205R60-16. WERE THESE PROPER SIZE? *TR
Jun 22, 2014
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA EQUIPPED WITH HANKOOK, TIRE LINE: OPTIMO H431, AND TIRE SIZE: 225/45R 18V TIRES. THE CONTACT STATED THAT THERE WAS A BUBBLE ON THE TIRE. THE CONTACT MENTIONED THAT THE FAILURE WAS IDENTICAL TO A PREVIOUS FAILURE WITH THE ORIGINAL TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE AND THAT THE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,005. UPDATED 08/11/14*LJ THE CONSUMER STATED ALL FOUR TIRES WERE REPLACED AND A NEW HANKOOK. UPDATED 08/13/2014 *JS
May 20, 2014
+ 11 more complaints for this component
POWER TRAIN,ENGINE
15 complaints
on [XXX] iwas driving coming back home from [XXX] by exit [XXX]. the engine turn off and didnt turn back on. i had to get a town to take me out of the highway and pay $141.00 becide that my engine seized. now i dont have a car and the car didn't gave me any notification that something it was going on with the engine. if i had any light on the car i wil take it to the mechanic, know i loss my source of income because hyundai problems with engine. and to get another engine it cost $5000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 16, 2025
While driving on the highway, the motor all of a sudden lost all power and the brakes locked causing a collision. I've never had any problems until then. My car was in tip top shape with no issues until the engine / motor decided to defect. Hyundai she recall this engine issue before someone gets killed
Aug 16, 2025
drove vehicle down the street when knocking noise started, check engine light turned on, then immediately stalled. Car will not start or drive now. called hyundai recall campain and they gave me a case number of #203-102-81 with recall campaigns that could fall under 953, and or 132. There may have been an issue with the connecting rod bearings wwith a cyclic knocking noise from ther engine
Sep 14, 2022
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO DRIFT TO THE RIGHT SIDE OF THE ROAD. THE CONTACT HAD TO CONTROL THE STEERING WHEEL FOR THE VEHICLE TO DRIVE STRAIGHT AHEAD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED BEFORE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE ENGINE LOCKED UP AND THE VEHICLE CEASED. THE VEHICLE WAS TOWED TO ANTWERPEN HYUNDAI OF CLARKSVILLE (12440 AUTO DR, CLARKSVILLE, MD 21029) TO BE DIAGNOSED. THE CONTACT REQUESTED THAT THE CONTACT PROVIDE INFORMATION ON OIL CHANGE INTERVALS WHICH WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Mar 10, 2021
ENGINE SEIZED WHILE DRIVING ON MARCH 24, 2020
Mar 24, 2020
+ 10 more complaints for this component
STEERING,AIR BAGS
15 complaints
THE AIRBAG LIGHT HAS BEEN ON AND THE STEERING HAS SLOWLY GOTTEN REALLY LOOSE AND MAKING CLICKING SOUNDS. IT NOW ALMOST HITCHES WHEN YOU TURN IT AND OUR MECHANIC SAID IT WAS UNSAFE TO DRIVE. THE BUTTONS ON THE STEERING WHEEL DO NOT WORK EITHER. WE HAD OUR PERSONAL MECHANIC LOOK AT IT AND HE FOUND THE EXTENDED WARRANTY INFO FROM OLD RECALLS. HE ALSO CALLED THE DEALER AND THEY CONFIRMED THE EXTENDED WARRANTY INFO ON BOTH THE STEERING AND THE AIRBAG. WE THEN TOOK IT FROM OUR PERSONAL MECHANIC TO THE DEALER AND THE DEALER SAID IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY DUE TO THE INCORRECT CODE DURING DIAGNOSTICS. THE CHARGE IS GOING TO BE $1950.00 TO FIX IT AS IT NEEDS A WHOLE NEW STEERING COLUMN AND COUPLER AND SOMETHING ELSE. WE HAVE HAD SO MANY RECALLS FIXED ON THIS CAR THAT IT'S GETTING RIDICULOUS. I LOVE HOW THEY "RECALL" AND PAY FOR THE LITTLE THINGS, BUT NOT THIS BIG THINGS THAT IS SERIOUS AND DANGEROUS. WE HAVE RECEIVED A LETTER STATING THAT THE ENGINE COULD SEIZE SO JUST WAITING FOR THAT TO HAPPEN .... NOT A VERY HAPPY HYUNDAI CUSTOMER AT THE MOMENT. WE WILL NOT PAY THE $1950.00 AND I WILL FOR SURE KEEP FIGHTING THIS BATTLE. HYUNDAI SHOULD STAND BEHIND THEIR PRODUCTS AND IT'S OBVIOUS SOMETHING IS WRONG AS SO MANY PEOPLE HAVE DOCUMENTED THE SAME PROBLEMS. THEY NEED TO MAKE THIS RIGHT AND FIX IT BEFORE SOMEONE GETS SERIOUSLY INJURED.
Oct 07, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING IN THE RAIN, THE CONTACT LOST CONTROL OF THE VEHICLE. SHE ATTEMPTED TO REGAIN CONTROL, BUT THE STEERING WHEEL WOULD NOT STOP SHAKING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE INSTALLED AND THE AIR BAG WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Jun 20, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE CENTER STEERING WHEEL CAP THAT SECURED THE DRIVER SIDE AIR BAG WAS NOT PROPERLY SECURED. THE VEHICLE WAS TAKEN TO VALISE HYUNDAI (683 EAST COLUMBUS AVE, SPRINGFIELD, MA) WHO INDICATED THE POSITION OF THE CAP WAS NORMAL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000. *BF. COMSUMER RECEIVED RECALL NOTICE IN JANUARY 2019 AND ON FEBRUARY 6, 2019 HAD THE VEHICLE SERVICED AND CONSUMER INSPECTED THE AIRBAG COVER IMMEDIATELY . THE CIRCULAR OBJECT THAT WAS VISIBLE IN THE FIRST SET OF PICTURES FROM JAN 28,2019, WAS NO LONGER VISIBLE TO THE EYE. CONSUMER STATED STEERING WHEEL WAS TAMPERED WITH. POLICE OFFICER WAS CALLED TO THE SCENE AND OFFICER TOLD CONSUMER SHE NEEDED TO FILE A CIVIL COMPLAINT.*JB
Feb 06, 2019
FOUND OUT I HAD A RECALL ON MY AIRBAG AND THERE'S A RECALL ON MY STEERING COLUMN CALLED THE COMPANY AND THEY SAY THERE'S NOTHING THEY CAN DO FOR ME FOR THE STEERING
Oct 16, 2018
STEERING LOCK LOOSE AND RATTLES WHEN TURNING AND WHEN DRIVING 70+MPH. (STARTED 2015) AIRBAG LIGHT RECENTLY TURNED ON AND STAYS ON. (STARTED SEPT 18/2018)
Sep 20, 2018
+ 10 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
14 complaints
MY CAR CHANGED TO CRUISE CONTROL ON ITS OWN. I COULDN'T GET OUT OF IT UNTIL I PARKED. MY LIGHTS DON'T WORK THE CONSTANTLY FLICK ON AND OFF WHILE I'M DRIVING. THE DEALERSHIP ALSO FAILED TO REPLACE MY AIRBAG DEPLOYMENT SENSOR AFTER I REPORTED THAT THEY NEVER FIXED IT. THEY PUT IT IN THE DATABASE THAT IT WAS REPAIRED BUT I WAS STILL WAITING ON A PART I NEVER RECEIVED
Oct 01, 2020
HYUNDAI ANNOUNCED A RECALL IN FEBRUARY 2018. TO DATE THERE HAS BEEN NO COMMUNICATION WHATSOEVER FROM HYUNDAI ON THE REMEDY OR REPAIR FOR THIS RECALL.
Oct 15, 2018
RECALL FOR THE AIR BAG CONTROL UNIT STILL HAS NOT BE COMPLETED. THE RECALL WAS ISSUED IN FEBRUARY OF 2018 AND STILL NO REMEDY AVAILABLE. IN THE EVENT OF A CRASH, THE AIR BAG CONTROL UNIT (ACU) MAY SHORT CIRCUIT, PREVENTING THE FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS FROM DEPLOYING. IT IS UNACCEPTABLE THAT A SOLUTION HAS NOT BE FOUND AT THIS TIME. HYUNDAI SHOULD HAVE TO BUY BACK ALL 2011-2014 SONATA'S AS THEY ARE A DANGER TO THE OWNERS.
Jun 29, 2018
HYUNDAI RECALL / SONATA 2011 JUNE 2018 : NO REMEDY HAS STILL BE ANNOUNCED , AM STILL ON "STAND BY" FOR A " POSSIBLE REMEDY". WAS RECOMMENDED TO CONTINUE MY SAFETY RECALLED CAR BY HYUNDAI CONSUMER AFFAIRS , BY BRANDON R. IN HUNTINGTON BEACH. AND ALSO ANDREW IN CORPORATE. AFTER PATIENTLY WAITING AND REQUESTING A LOANER VEHICLE AND MANUFACTURES REFUND, IVE BEEN DIRECTED TO CORPORATE TO WAIT FOR THIS . WE CANNOT JUST WALK INTO A DEALERSHIP AND REQUEST A LOANER VEHICLE. AFTER WAITING 2 MONTHS STILL NO REMEDY, I AM LEGALLY OBLIGATED TO A REFUND OR REPLACEMENT WHICH HAS STILL NOT IMPLEMENTED. AFTER EMAILING THE DIRECTOR OF HYUNDAIS MANUFACTURES, JIM TRAINOR SAYS HE WILL TRY AND HELP ME DUE TO THE SEVERITY OF MY SITUATION AND RELAYING MULTIPLE REPORTS OF MY MODEL CATCHING FIRE (NON-COLLISION) AFTER DENYING MY REQUEST FOR A REFUND AND/OR REPLACEMENT IN RESULT OF A LOANER VEHICLE SINCE NO REMEDY HAS BEEN FOUND LONG AFTER THE NOTICE DESCRIBED ONE BY APRIL 2018. THIS CAN SIMPLY BE RESOLVED IF MATTERS WERE TAKEN SERIOUSLY AS WE ARE TOLD.. THE MANUFACTUERS GET AWAY WITH TOO MUCH. INSTEAD OF BEING GREEDY.. MY VEHICLE WILL BE IN STATIONARY AND HAVE A AIRBAG WARNING LIGHT ON. ELECTRICAL SAFETY AND AIRBAG SAFTEY MAKE THIS VEHICLE UNFIT TO DRIVE. I AM DEMANDING A REFUND AND REPLACEMENT .
Jun 20, 2018
AIRBAG INDICATOR LIGHT CAME ON (AND STAYED ON) WHEN I STARTED THE VEHICLE IN A PARKING LOT ON 12/13/2017. I IMMEDIATELY BROUGHT THE VEHICLE TO THE DEALERSHIP AND THE DEALERSHIP SAID IT WAS RELATED TO THE PASSENGER SIDE AND THAT THE PASSENGER SIDE AIRBAG WOULD NOT DEPLOY UNTIL THE PROBLEM WAS FOUND AND NECESSARY REPAIRS COMPLETED. RESEARCH SHOWS THAT THIS IS A PERVASIVE ISSUE IN HYUNDAI SONATAS FOR ALL MODEL YEARS TO DATE. SEVERAL FORUMS DISCUSS THIS SAME ISSUE AND I SEE THAT SEVERAL COMPLAINTS HAVE BEEN SUBMITTED THROUGH THE NHTSA AS WELL. THIS ISSUE INVOLVES BOTH THE AIRBAGS AND THE ELECTRICAL SYSTEM (SENSORS; PASSENGER SEAT TRACK) AND POSES A MAJOR SAFETY RISK. I WAS ALLOWED TO BRING THE CAR HOME, IN ORDER TO WEIGH MY OPTIONS. I HAVE DRIVEN THE CAR ONCE, AND CYCLED THE CAR ON AND OFF IN MY DRIVEWAY. THE AIRBAG DASH INDICATOR REMAINS ILLUMINATED. THE COST TO REPAIR THIS ISSUE FEELS EXORBITANT, ESPECIALLY SINCE IT APPEARS TO BE MORE RELATED TO MANUFACTURER DEFECT THAT NORMAL WEAR AND TEAR. I AM NOW STUCK PAYING $1500 OR FEELING COMPLETELY UNSAFE HAVING A PASSENGER RIDE IN MY FRONT SEAT.
Dec 15, 2017
+ 9 more complaints for this component
VISIBILITY
13 complaints
I was driving on the interstate when all of a sudden I heard a loud noise that terrified me. I quickly realized the glass of my sunroof was gone. There were no warning signs at all and the sunroof was not open when this happened. After inspection it was clear that only the glass was missing and no other parts of the sunroof assembly. I called Hyundai and was told I could bring it in but it would be an out of pocket expense and would be at least a week before they could get to it. I wasn't sure of the date so I put today's date. N
Dec 05, 2022
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE ABOVE HER HEAD. SUDDENLY, THE SUN ROOF EXPLODED WHILE THE SLIDER WAS OPEN. GLASS FRAGMENTS FELL ON THE DRIVER WHILE THE VEHICLE WAS IN MOTION. THERE WERE NO INJURIES. A DIAGNOSTIC APPOINTMENT WAS MADE WITH THE DEALER (ALLEN TURNER HYUNDAI, 6000 PENSACOLA BLVD, PENSACOLA, FL 32505, 1-(850) 479-9667). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.
Nov 23, 2018
DRIVING DOWN A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH WHEN THE SUN/MOONROOF SHATTERED. NO DEBRIS STRUCK THE ROOF. *TR
Oct 28, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Aug 21, 2015
DRIVING ON INTERSTATE FOR APPROX 1 HOUR, WHEN SUNROOF EXPLODED OUTWARDS, NO ROAD DEBRIS HIT THE VEHICLE TO CAUSE EXPLODING SUNROOF, IT WAS NOT AN EXTREME TEMPERATURE CHANGE. SOUND WAS LIKE A GUNSHOT INSIDE THE CAR, AND THANKFUL THAT THE MOONROOF COVER WAS CLOSED AT THE TIME SO THAT GLASS DID NOT SHOWER INTO THE CAR WHILE DRIVING. VERY FRIGHTENING AND COULD HAVE EASILY CAUSED ACCIDENT. GOING ROUNDS WITH HYUNDAI RIGHT NOW TO GET REPAIRED. DEALERSHIP STATING THAT HYUNDAI WILL NOT COVER THE PART. DEALERSHIP SUGGESTING I FILE WITH MY INSURANCE COMPANY, HOWEVER THIS WAS A FAULT ISSUE WITH PRODUCT, NOT INSURANCE RELATED. VEHICLE UNDER WARRANTY AND STILL HAVING ISSUES WITH THE DEALERSHIP. *TR
Nov 12, 2014
+ 8 more complaints for this component
SEAT BELTS
13 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT SEAT BELT RELEASED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RED ROCK HYUNDAI (2162 HIGHWAY 6 AND 50, GRAND JUNCTION, CO 81505) WHERE THE CONTACT WAS INFORMED THAT BOTH SEAT BELTS OPERATED AS DESIGNED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Dec 14, 2020
SEAT BELT WARNING LIGHT LUMINATED ON DASH BOARD, DOES NOT GO OFF.
Oct 17, 2020
PASSENGER SIDE SEAT BELT BUCKLE LATCHES INTERMITTENTLY WHEN THE VEHICLE IS PARKED
Feb 08, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WOULD NOT RECOIL. THE BELT LATCH DENTED THE DRIVER'S DOOR SENSOR AND THE VEHICLE WOULD NOT START BECAUSE THE SENSOR INDICATED THAT THE DOOR WAS AJAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V617000 (SEAT BELTS). THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TORRINGTON HYUNDAI, 1446 E MAIN ST, TORRINGTON, CT 06790), BUT THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Nov 28, 2017
THERE IS NO SOLUTION FOR THE RECALL OF THE SEAT BELTS. I FEEL UNSAFE DRIVING MY CAR WITH THE THOUGHT I WOULD NOT BE PROTECTED FROM IMPACT.
Oct 28, 2017
+ 8 more complaints for this component
SERVICE BRAKES, HYDRAULIC
12 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the vehicle shut off. The vehicle was taken to the dealer, where it was confirmed that the failure was due to an unrepaired recall. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The repair was performed. The failure reoccurred. The dealer was made aware of the failure; however, the failure was not duplicated. The contact was informed that the recall was closed. The vehicle was taken to an alternate dealer, where it was diagnosed with a failed hydraulic ABS booster sensor. The contact was provided DTC: C1237/HPU. The contact was informed that the hydraulic ABS booster sensor needed to be replaced. The vehicle was repaired. The vehicle was released to the contact; however, the failure reoccurred. The contact stated that the ABS warning light illuminated and then went off. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle for a second inspection. The dealer declined to perform the second inspection. The contact was informed that the repair was not associated with the recall repair. In addition, the contact referenced several unknown recalls; however, the contact was informed that the repair was not related to a recall. The failure mileage was approximately 149,000.
Dec 08, 2025
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure reoccurred. The brake pedal was depressed; however the vehicle failed to stop as intended. The contact coasted the vehicle into a parking space. The vehicle was taken to the dealer, where it was diagnosed with HECU failure. The contact was informed that the failure was the result of a failed ABS fuse. The contact was informed that the HECU needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, and the recall repair was performed. The manufacturer was made aware of the failure. The contact requested reimbursement for the previous repair. The request was declined by the manufacturer. The failure mileage was approximately 150,728.
Aug 29, 2025
The contact owned a 2011 Hyundai Sonata. The contact stated while driving 30 MPH the battery warning light illuminated. The contact stated that white smoke was issuing from under the hood. The contact stated that he depressed the brake pedal to stop the vehicle, however, the pedal depressed to the floorboard, and the vehicle did not slow. The contact stated that he was able to stop after the engine had stalled. The contact exited the vehicle and observed that flames were issuing from under the front end. The contact stated that the fire department was called and when they arrived the fire had spread to the passenger compartment. The contact stated that the fire department extinguished the fire with water. The vehicle was towed to an impound lot and the contact stated it was later declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The failure mileage was approximately 200,000.
Dec 06, 2023
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE CALIPERS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE BRAKE CALIPERS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Mar 02, 2015
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE MALFUNCTION. *SMD THE CONSUMER STATED APPROXIMATELY 15 TIMES DURING THE 24 MONTHS HIS WIFE OWNED THE LEASED VEHICLE, WHEN SHE APPLIED THE BRAKES, MOSTLY AT LOW SPEEDS AND ONCE IN REVERSE, SHE EXPERIENCED A FIRM PEDAL RESISTANCE, BUT NO FUNCTIONAL BRAKING FOR SEVERAL SECONDS.
Aug 21, 2013
+ 7 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
12 complaints
I had bought this car off Facebook marketplace after confirming with my dad that it was a good car, when I had finally saved enough. After I took it home the check engine light had come on not too long after, the engine stalls when turning the key, pressing on the brake helps start the engine. Turns out the car was a salvage title and my dad didn’t know that and I didn’t know what that was.
Apr 18, 2025
My car caught on fire while I was driving it. I was put at risk of burning, and being struck by other vehicles as I exited the burning car. Warning lamps came on just as another motorist alerted me to flames coming out of my car. Fire Department and Highway Patrol responded. Police report was filed. Insurance has looked at the car and declared it a total loss. Engine was replaced 7 months ago, under a recall for the Theta II 2.4 engine
Jul 03, 2023
In May 2022 the engine was recalled and replaced by Schomp Hyundai located at 100 Havan St, Aurora, CO 80010, and I purchased this car right after the engine recall. Since I bought the car vehicle the engine has been making noise and the AC and heater smell gas and burned fuel inside the vehicle through cabin air vents. I took the car to the Schomp Hyundai and asked them to fix the noise problem as the engine is not properly installed but they refused to fix it and asked me to pay $180 to diagnose the problem and to pay additional for the fix. The second time when I took the car for the gas and fuel fume and I was told that it is not part of the engine warranty; I have to pay $180 to diagnose the problem and pay additional for the fix. As the engine was replaced, the service may have resulted in damage to the high-pressure fuel pipe. While maneuvering the engine into place, the fuel pipe may have been crushed, poorly torqued, or simply not aligned properly. The dealer is not accepting any responsibility.
Nov 22, 2022
Hyundai recalled my vehicle twice for GDI ENGINE INSPECTION/REPLACEMENT (Recall 132). Subsequently, my vehicle was recalled a 3rd time for HIGH-PRESSURE FUEL PIPE INSPECTION AND REPLACEMENT (Recall 180). During this recall, the dealership inspected and DID NOT replace or repair any equipment. 4/12/2022 I smelled gasoline and took my vehicle to an Auto Shop for inspection. The technician explained that the HIGH-PRESSURE FUEL SYSTEM was leaking fuel significantly and was an extreme safety hazard. I contacted Hyundai Manufacturer right away due to my knowledge of Recall 180. Hyundai set me up with a Dealership Service appointment and I had the vehicle towed to the dealership for safety. The Dealership refuses to honor the recall (Recall 180) and after several phone calls, emails, and tweets; I am still unable to get reconciliation from Hyundai Consumer Affairs. For context, please understand that this Dealership is the same Dealership that FAILED to repair or replace anything when I took my vehicle in for recall (Recall 180). Please help!
Apr 20, 2022
VEHICLE STALLED WHILE DRIVING ON THE HIGHWAY, IN MOTION AND ON CITY STREETS. AND WILL NOT RESTART. ON 11/10/20, HYUNDAI DEALER INSPECTION FOUND ENGINE SEIZED CAUSING A NO START CONDITION. PA APPROVED ENGINE REPLACEMENT UNDER CAMPAIGN T3G. PERFORMED TSB 17-EM-001 AND REPLACED BOTH STARTER AND INTAKE MANIFOLD DUE TO HAVING DEBRIS AND STARTER INTERMITTLY NOT ENGAGING 8P1326KO 8.3 REPLACED ENGINE UNDER CAMPAIGN T3G PER PA. AN IN DEPTH MULTI POINT INSPECTION PROMOTING SAFETY AND RELIABILITY MINIMIZING MECHANICAL FAILURE WAS PERFORMED. ON 5/6/2021 THE ENGINE FAILED AGAIN, DEALERSHIP IN NORMAN OK FINALLY SERVICED THE VEHICLE ON 5/11/2021 UNDER ENGINE RECALL WARRANTY AFTER MULTIPLE ESCALATION COMPLAINTS CLAIMING TO HAVE PASSED BEARING CLEARANCE TEST, COMPUTER UPDATES AND REPLACED ENGINE KNOCK SENSOR. VEHICLE ENGINE FAILED AGAIN 10 MILES FROM DEALERSHIP WHO REFUSES TO INSPECT ENGINE WARRANTY PROBLEMS WITHOUT AN OPEN RECALL: NHTSA CAMPAIGN NUMBER 18V934000 AFFECTS ENGINE, FUEL SYSTEM, GAS, PE19003/PE198003 AFFECTS ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GAS, UNKNOWN, RQ17004 AFFECTS SCOPE AND TIMELINESS, 18V934000 AFFECTS HIGH PRESSURE FUEL PIPE MAY LEAK FROM ENGINE, FUEL SYSTEM, GAS, 15V-568/17V-226 AFFECTS GAS DIRECT INJECTION ENGINES, THE HIGH PRESSURE FUEL PIPE THAT CONNECTS TO THE FUEL PUMP MAY BE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING ENGINE REPLACEMENT PROCEDURE. DEALER REFUSES TO INSPECT INSTEAD KEEPS GUESSING SOLICITING SERVICE REPAIRS TO REPLACE FUEL PUMPS AND BELTS OUT OF POCKET RANGING COSTS FROM $500 TO $1200 WHILE COLLEGE STUDENT IS STRANDED 400 MILES AWAY FROM HOME.
May 12, 2021
+ 7 more complaints for this component
STEERING,ELECTRICAL SYSTEM
11 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that the steering wheel was making an abnormal rattling sound. While making a turn, the steering wheel seized. The contact stated that the horn became inoperable and the buttons on the steering wheel became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 17,742.
May 01, 2024
EPS and traction light came on when driving around 20mph making the wheel stiff and barely able to turn. Looked up 2011 Hyundai recalls and came across recall 143 regarding the steering column. Took car to dealer and they said no recalls found for my vehicle. I told them about what I found online and that I’m experiencing the same issues so I’m not sure why my 2011 wasn’t affected. They basically said too bad too sad. They still have my car so I’m hoping that they figure out my car should be apart of the recall campaign.
Jan 17, 2023
Was driving fine for a few minutes, made a stop at a light then when I proceed to make my left turn, my steering wheel was completely hard to turn. A light EPS came on right away and I was able to move forward but made it completely hard to turn towards my destination. Drive my car home at 10 mph I could not steer my steering wheel
Jan 10, 2022
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO STEERING SHAFT PLASTIC COUPLING COMPONENT AND STARTER GEAR PLASTIC FORK/LEVER ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD *JS
Mar 01, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING STRAIGHT AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Sep 27, 2017
+ 6 more complaints for this component
AIR BAGS,ENGINE
11 complaints
Engine seized at 82000 miles stranding me in the passing lane of Interstate 10. Was nearly hit by a truck.
Apr 10, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undetermined speed, there was an abnormal rattling and ticking noise detected. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The dealer requested the maintenance records but denied repair coverage due to old oil in the vehicle. The manufacturer was not contacted. The approximate failure mileage was 180,000.
Jan 20, 2023
Aig bag light on, Horn and nearby control panel stop working. Engine noise…da da da… stater fails…
Oct 10, 2022
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE HER DAUGHTER'S FRIEND WAS DRIVING 65 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE THE SPEED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVE WAS TURNED TO THE RIGHT TO PARK ON THE SIDE OF THE ROAD BUT THE VEHICLE SEIZED ON THE ROAD. THE CONTACT STATED ANOTHER VEHICLE REAR ENDED THE SEIZED VEHICLE. NO AIRBAGS DEPLOYED. THE CONTACT STATED THERE WERE 3 PASSENGER INSIDE THE VEHICLE. THE CONTACT STATED THE DRIVER SUSTAINED BACK PAINS AND SEEKED MEDICAL ATTENTION AT A NEAR HOSPITAL AND WAS SEEING A CHIROPRACTOR AT THE MOMENT. THE CONTACT ALSO STATED ANOTHER DAUGHTER WAS SEATED AT THE REAR MIDDLE AND SUSTAIN CONCUSSION AND WAS SEEKING MEDICAL ATTENTION ALSO. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE LOSS. THE CONTACT ALSO STATED SHE HAD EXPERIENCE THE FAILURE ON 5 DIFFERENT OCCASION. THE VEHICLE WAS TAKEN TO LOCAL DEALER COCOA HYUNDAI ( 1825 W KING ST, COCOA, FL 32926: (321) 631-2444) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. *DT*JB
Jan 08, 2021
MY 2011 HYUNDAI SONATA' RECALLED ENGINE SEIZED WHILE DRIVING AND WAS REPLACED BY HYUNDAI MOTORS AMERICA FREE OF CHARGE IN AUGUST 2018, NO ONE WAS INJURED. HOWEVER, IN LESS THEN 2 MONTHS THE NEWLY REPLACED ENGINE ONCE AGAIN SEIZED UP BUT THIS TIME ON THE FREEWAY CAUSING THE VEHICLE TO BE HIT BY ANOTHER DRIVER TRAVELING AT 80 MPH. THE AIRBAGS, ALSO RECALLED DID NOT DEPLOY. FORTUNATELY, FOR MYSELF, I WAS NOT DRIVING THE VEHICLE WHEN THE SECOND ENGINE SEIZE UP. THE DRIVER AT 6'4 AND 220 LBS SUFFERED 10 FRACTURED RIBS, STITCHES IN BOTH FRONT & BACK OF THE HEAD AS, WELL AS, POSSIBLE FUTURE BACK RELATED ISSUES. THE DRIVERS RIBS AND HEAD HIT THE STEERING WHEEL AT FULL FORCE, MYSELF AT 5'7 AND 145 LBS SURELY WOULD HAVE SLAMMED MY FACE INTO THE STEERING WHEEL WITH SUCH FORCE, LEAVING LITTLE CHANCE OF SURVIVAL. HYUNDAI MOTORS AMERICA NEEDS TO BE HELD ACCOUNTABLE FOR REPLACING THEIR FAULTY RECALLED ENGINE WITH ANOTHER OF THE SAME (FAULTY ENGINE), FAILING TO REMEDY THE RECALLED AIRBAGS AT THE TIME OF REPAIR, REMOVING THESE "DEATH TRAPS" OFF OF THE STREETS IMMEDIATELY, AS WELL AS, FULL COMPENSATION FOR THE VEHICLE. CURRENTLY THE OTHER DRIVER WAS FOUND AT FAULT FOR DRIVING TO FAST AND THE VEHICLE HAS BEEN STORED AND IS BEING EXAMINED BY ALL PARTIES INVOLVED, INSURANCE COMPANIES, AS WELL AS, SEVERAL ATTORNEYS. I HOPE THAT THIS WILL HELP TO ENSURE THAT THIS WILL NEVER HAPPEN TO ANOTHER MOTORIST, AGAIN. THANK YOU FOR YOUR TIME. PICTURES ATTACHED
Dec 22, 2018
+ 6 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
11 complaints
10/31/23 Car lost power on freeway. Dash lit up and stalled, I took picture brought to dealership. Could not find any issues or codes. 11/12/23 Driving on Pacific Coast Highway car started making knocking/ticking noise. Pull off to a side street and car hesitated and check engine light came on. Had it towed to dealership. Still waiting on assessment. Was told will take 2-3 days due to backlog. Clearly a known Engine issue dating back to recall campaign 132 Engine/inspection/replace. (I brought into dealership on 2/9/16 to perform checks on the 132 campaign - shows completed).
Nov 13, 2023
On June 17, 2023, while during this car suddenly it started losing speed, pressing accelerator did not help. I stopped the car and restarted, it drove for another 400 yards and stopped again. I checked with my obd2 and it gave a code of misfiring third cylinder. Car had a recent replacement of engine under warranty by Parks Hyundai of Gainesville as previous engine had started smoking in 2011. My recent calls to the dealership did not result in any return call from them. Car is standing at my house for the past two weeks. I am really SCARED to drive this car. Also fed up with the dealership which does not care even to return my calls.
Jul 04, 2023
We broke down in the middle of the highway where there wasn’t a emergency lane available. A another vehicle struck the car in the rear .
Jul 17, 2022
IN MOTION CAR SURGES AND JERKS FORWARD RANDOMLY. THERE IS A GAS SMELL WHEN DRIVING AND CAR BEGINS TO SHAKE WHEN ENGINE IS ENGAGED. BACKUP CAMERA WILL NOT ENGAGE AT RANDOM TIMES OR CAR WILL NOT TURN ON WITH PUSH TO START SYSTEM. DIAGNOSES ENGINE AND ELECTRICAL ISSUE BUT HYUNDAI WON'T INCLUDE IN THEIR RECALL CAMPAIGN.
Nov 11, 2019
MY CAR WILL STALL IN THE MIDDLE OF DRIVING. IT HAPPENS MORE FREQUENTLY NOW AND NORMALLY HAPPENS RIGHT AFTER A LEFT OR RIGHT TURN.
Feb 21, 2019
+ 6 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
11 complaints
I WAS DRIVING APPROXIMATELY 55 MPH ON A HIGHWAY AND IT STARTED RAINING. I TURNED MY HEADLIGHTS ON AND THE TRACTION CONTROL LIGHT CAME ON. I ALSO LOST ACCELERATION POWER UNTIL I COMPLETELY LET OFF THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST MONTH. I ALSO AM UNABLE TO SET THE CRUISE CONTROL IF MY HEADLIGHTS ARE ON.
May 05, 2021
CAR WOULD NOT START TOOK IT TO DEALERSHIP THEY SAID ALTERNATOR WAS BAD HAD IT TOOK IT TO MECHANIC SHOP PAID 300 ALTERNATOR DROVE IT TO CAR WASH CAR WOULD NOT START AGAIN. WAS TOLD IT HAS SOMETHING TO DO WITH PUSH TO START AND SENSOR IN BREAK PEDAL. PAID CASH FOR THE VEHICLE DROVE IT FROM THE INDIVIDUAL I BOUGHT FROMS LOCATION TO THE STORE AND IT'S LEFT ME STRANDED EVER SINCE. DEALERSHIP KEEPS DIAGNOSING ALTERNATOR, STARTER GET ONLINE AND READ AND THERE ARE COMPLAINTS AND EVEN VIDEOS ON YOU TUBE ABOUT THIS SAME ISSUE BUT HYUNDAI REFUSES TO FIX IT. WISH I HAD NEVER THROW MY MONEY DOWN THE DRAIN NOW I'M JUST OUT OF A CAR NO WAY TO WORK AND DON'T KNOW WHAT I'M GONNA DO. POURED EVERY LAST PENNY I HAVE INTO IT AND IT STILL WILL NOT START. SINGLE MOTHER OF TWO CHILDREN NO FINANCIAL HELP OTHER THAN MY WORK INCOME WHICH I MAY NOT HAVE MUCH LONGER IF I'M UNABLE TO HAVE TRANSPORTATION TO GET THERE. THANKS HYUNDAI WHAT A WAY TO TREAT CUSTOMERS WHO'S PUT FAITH IN YOUR VEHICLES.
Mar 19, 2021
CRUISE CONTROL WORKS OFF AND ON ONE DAY IT WORKS FINE AND THE NEXT DAY IT DON'T WORK! VERY ANNOYING I JUST DON'T UNDERSTAND HOW SOMETHING WILL WORK AND THEN IT WON'T WORK
Nov 12, 2020
I CANNOT WIND UP BOTH DRIVERS AND PASSENGERS SEATS WINDOWS ON MY2011 HYUNDAI SONATA
Jul 12, 2020
MY RADIO DISPLAY AND ALL SPEAKERS COMPLETELY QUICK WORKING I SEARCHED FOR MONTHS HERE AND THERE WHEN I HAD TIME I EVEN UPGRADED MY RADIO TO THE FACTORY TOUCH SCREEN RADIO AND THE DISPLAY CAME ON BUT NO SOUND AND FINALLY I TOOK THE FACTORY AMP APART AND IT HAD WATER DAMAGE I WAS NOT IN A WRECK OR ANYTHING ONLY THING I COULD THINK OF HOW IT GOT WET IS TERRIBLE PLACEMENT OF FACTORY AMP ON THE OUTSIDE OF THE FRAME IN THE TRUNK SO NOW I HAVE TO RIDE IN SILENCE OR WITH A BLUETOOTH SPEAKER BECAUSE HYUNDAI WANTED TO PUT AND ELECTRONIC IN THE WORST PLACE POSSIBLE WHERE IT IS COMPLETELY EXPOSED TO ROAD DEGREE AND IN MY CASE RAIN
Jun 14, 2019
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle failed to start, and the low fuel light was illuminated. The contact stated that the alternator was replaced prior to the failure. The vehicle was refueled by a tow truck driver. The contact stated that after several days, the vehicle drove as needed; however, the failure reoccurred at a drive-thru. The vehicle was towed to a nearby hotel. The low fuel warning light was illuminated. The vehicle was then towed to the dealer, where it was purchased. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred a week later. The contact stated that while driving at approximately 40 MPH, there was fuel leaking out of the fuel pump gasket. The vehicle was taken back to the dealer where the fuel pump was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Mar 19, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated that the dealer previously replaced the fuel tube; however, the failure recurred while driving at an undisclosed speed, and a fuel odor was detected while the defroster was activated. Upon inspection, the contact noticed that there was fuel leaking in the engine. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Oct 18, 2022
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS THEN TAKEN TO BILL DUBE HYUNDAI (271 MAIN ST, WILMINGTON, MA 01887) WHERE THEY DIAGNOSED THAT FUEL TANK WAS LEAKING DUE TO A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 ( ENGINE, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 104,000.*DT*JB
Feb 24, 2021
THE FUEL PUMP MODULE HAS HIGH RESISTANCE AT THE CONNECTOR AND BURNED A HOLE THROUGH IT. *THE CONNECTOR BURNED* THAT SHOULD NOT HAVE HAPPENED, THIS COULD HAVE CAUSED AN EXPLOSION OR A FIRE TO START...THIS IS NOT NORMAL WEAR AND TEAR AND IS A SAFETY HAZARD....THE PART WAS MANUFACTURED WRONG AND SHOULD NOT HAVE WORN OUT. WE ARE THANKFUL THAT WE ARE STILL ALIVE. *TR
Dec 22, 2014
CAR STOPPED SEVERAL TIMES DURING HIGHWAY DRIVING, CAUSING DRIVER UNNECESSARY STRESS THAT SHE WOULD BE INVOLVED IN DEADLY ACCIDENT. HAD TO MOVE TO SHOULDER AREA DURING RUSHHOUR TRAFFIC SEVERAL TIMES, IN THE DC AREA. MULTIPLE ATTEMPTS TO GET ISSUES ADDRESSED WITH DEALERSHIPS IN DC/MD. TOLD MANY REASONS WHY THE SUDDEN STOPS. HAD TO PAY OFF OF POCKET FOR RENTAL, NEVER ADDRESSED TO SATISFACTION OF OWNER. MAJOR, MAJOR PROBLEMS WITH SUDDEN STOPS WITHOUT ANY WARNINGS. *TR
Mar 13, 2014
+ 5 more complaints for this component
SERVICE BRAKES,ENGINE
10 complaints
Code p1326; vehicle equipped with YELLOW diptick
Dec 12, 2023
Without warning, the Sonata stalls while in motion: - the brake pedal goes close to the floor, - the CHECK BRAKE light goes on, - the emergency brake audio alarm and light go on, - the READY light between the fuel and temperature gauges blinks. I have to pull over and turn the car off / on in order to get the car functional again. The speed of the car doesn't seem to matter. This has occurred 11 times over the past year, including 6 times today (7/22/2021) within a span of 15 min, while at speeds between 30- 60 mph. I took the car to the dealer (initially on 6/22/2021). There were no diagnostic error codes and they could not reproduce the problem. I called Hyundai, both on 6/22/2021 and today, to file a report. Hyundai did not provide any insights into the issue. Online, I have read of others having this same issue with Sonatas. Some believe a faulty power brake booster to be the cause.
Jul 22, 2021
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED. THE BRAKES WERE REPAIRED THREE TIMES PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT SALVAGE YARD. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V568000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VEHICLE WAS DESTROYED.
Apr 01, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 50 MPH OR HIGHER, THERE WAS AN ABNORMAL SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINING NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS ALSO SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Jan 21, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND 15V586000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 21, 2016
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
10 complaints
THE ALTERNATOR AND BATTERY OF THIS VEHICLE HAS BEEN SWITCHED AT LEAST 3 TIMES. PURCHASED NEW AND ALL, YET THE CAR KEEPS GETTING DRAINED AND LEFT POWERLESS. SOMETHING IS DRAINING THE ENERGY OF THE VEHICLE AND THE ROOT TO THE PROBLEM IS NOT KNOWN.
May 11, 2023
Hyundai has refused to get back to me about my car it's been months they don't return my phone calls or emails or anything. The motor recall had caused me and my children to be stranded in the busy highway after just shutting down 2 times. Amongst other things this is unacceptable
Dec 03, 2022
THE CAR EXPLODED, BURNED AND IS A TOTAL LOSS. AS THE VEHICLE WAS IN MOTION, THE ENGINE BEGAN TO SMOKE. GAS THEN BEGAN TO LEAVE AND THE STENCH OF GAS WAS STRONG. UPON PULLING OVER IN A PARKING LOT OF A FAST FOOD RESTURAUNT, A FIRE STARTED IN THE ENGINE AREA AND THE FIRE BEGAN TO RAPIDLY SPREAD. AS I GOT OUT OF THE CAR THE CAR EXPLODED. THE DEKALB COUNTY FIRE REPORT NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Jun 22, 2019
WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2011 HYUNDAI SONATA. LESS THAN A YEAR AGO OUR ENGINE COMPLETELY DIED WHILE DRIVING THE VEHICLE. THE DEALERSHIP REPLACED THE ENGINE AND SINCE THEN WE HAVE HAD STARTING AND ELECTRICAL PROBLEMS. WHEN WE WENT TO PICK UP THE CAR IT DIDN'T START RIGHT AWAY AND THEY TOLD US WE NEEDED A NEW BATTERY. WE BOUGHT A NEW BATTERY AND ABOUT A WEEK LATER IT STILL WOULDN'T START ON AND OFF. SINCE WE HAD THE ENGINE REPLACED, WE HAVE HAD TO CHANGE THE HEADLIGHTS AND BRAKE LIGHTS 4 TIMES! WE BELIEVE THAT WHEN THE ENGINE DIED IT CAUSED AN ELECTRICAL ISSUE. FAST FORWARD ABOUT 9 MONTHS AND NOW THE CAR HAS 3 ENGINE CODES. P0017 P0014 AND P0560. CRANKSHAFT AND CAMSHAFT POSITION SENSORS AND A SYSTEM VOLTAGE MALFUNCTION. WE WILL NEVER BUY A HYUNDAI AGAIN! THEY CLAIM THEY TOTALLY REPLACED THE ENGINE BUT NOW I WONDER IF THEY SALVAGED OLD PARTS IN THE NEW ENGINE AND WHAT EXACTLY HAPPENED TO THE ELECTRICAL SYSTEM WHEN THE CAR SHUT OFF WHILE DRIVING.
Jan 05, 2019
CAR WAS IN MOTION HEADING STRAIGHT ON A BUSY INTERSTATE. I HAD BEEN DRIVING FOR APPROXIMATELY 45 MINUTES WHEN IT COMPLETELY DIED CAUSING THE CAR TO COME TO A COMPLETE STOP RIGHT IN THE MIDDLE OF A DARK INTERSTATE. ALL OF THE DASH LIGHTS CAME ON RIGHT WHEN THE CAR STARTED TO DIE. THERE WAS NO SHOULDER ON THIS PART OF THE INTERSTATE AND IT WOULD NOT MAKE IT TO THE NEXT EXIT. WHEN THE CAR CAME TO A COMPLETE STOP ALL THE LIGHTS WERE THEN OFF AND I COULD NOT EVEN TURN ON THE HAZARD LIGHTS, NOTHING AT ALL WAS WORKING. I TRIED TO RESTART IT A COUPLE OF TIMES UNTIL I SAW SMOKE COMING FROM UNDER THE HOOD THEN I STOPPED BECAUSE I THOUGHT IT WAS GOING TO CATCH ON FIRE. I ENDED UP GETTING IT TOWED OFF THE INTERSTATE TO MY HOUSE. THE 2011 SONATA HAS KNOWN ENGINE PROBLEMS BUT NOT SURE YET IF MINE WAS A RESULT OF THE MOTOR LOCKING UP OR IF IT WAS ELECTRICAL OR PERHAPS BOTH.
Jul 01, 2018
+ 5 more complaints for this component
STEERING,SERVICE BRAKES,ENGINE
10 complaints
Unknown
Jan 26, 2023
TAKATA RECALL: 17V152000 DRIVER SEATBELT, 10V457000/10V426000 STEERING GEAR, 18V137000 AIRBAGS, 10V070000 LATCHES/LOCKS, 13V113000 EXTERIOR LIGHTING, 15V568000 ENGINE, 15V629000 SUSPENSION, 14V434000 POWER TRAIN,15V759000 BRAKE LIGHT,16V190000 STEERING ELEC. POWER, 14V433000 SERVICE BRAKES.
Mar 17, 2019
VEHICLE WOULD SHUT OFF UNEXPECTALLY WHILE DRIVING ON A BUSY MAIL ROAD WITHOUT ANY WARNING SIGNS. THIS IINCIDENT OCCURRED MNTIPLE TIMES. I AM VERY CONCERN FOR MY SAFETY FOR MY FAMILY
Sep 14, 2017
WAS GETTING ONTO THE HIGHWAY WHEN MY POWER STEERING GAVE OUT, WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD AWAY FROM TRAFFIC. MY ENGINE STARTED KNOCKING AND I WAS UNABLE TO KEEP MY CAR RUNNING. I HAD IT TOWED TO HYUNDAI IN CLARKSVILLE MARYLAND, WHERE THEY STATED I HAD ENGINE FAILURE AND THAT IT NEEDED TO BE REPLACED. THEY ARE NOW TELLING ME THEY CAN'T REPLACE IT ALTHOUGH IT IS UNDER A RECALL AND UNDER THE CUT OFF MILEAGE. THEY ARE NOT COMMUNICATING WITH ME ABOUT THE REPAIR OF MY CAR AND HAVE YET MADE ANY ATTEMPTS TO GET ME INTO A NEW CAR. AT THIS POINT I DON'T WANT MY CAR REPAIRED, I WOULD RATHER THEM BUY MY CAR BACK OR PUT ME IN A NEW CAR. THE CAR HAS 5 RECALLS THAT I AN AWARE ABOUT INCLUDING THE ENGINE, POWER STEERING, FRONT SEAT BELT LATCHES, MY BRAKES PEDAL, AND FRONT COIL SPRINGS.
Jul 10, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER ON FOUR OCCASIONS. THE VEHICLE WAS AT THE DEALER FOR THREE MONTHS. THE ENTIRE ENGINE WAS REPLACED ALONG WITH OTHER UNKNOWN PARTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.
May 15, 2017
+ 5 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC)
10 complaints
WHILE CAR IS MOVING, THE ESC LIGHT WILL COME ON FEW MINUTES AFTER THE HEAD LIGHT IS TURNED ON. HAPPENED ON BOTH CITY/HIGHWAY, BUT MORE OFTEN ON HIGHWAY.
Oct 01, 2020
MY 2011 HYUNDAI SONATA WHILE DRIVING ON ROAD - PERHAPS OVER 50 MPH, IT TURNS ON THE ESC MODE IN THE CAR, AND THE ENGINE SLOWS DOWN AUTOMATICALLY. EVEN IF YOU ARE ON THE HIGHWAY, WHIC CAN BE VERY SCARY. IT ALSO HAPPENS WHEN DRIVING IT FREQUENTLY NOW. I HAVE TO PULL OFF THE ROAD, AND TURN OFF CAR, AND THEN TURN IT ON. SOMETIMES THIS WORKS AND SOMETIMES IT DOES NOT.
Sep 07, 2019
TAKATA RECALL WHEN TURNING THE STEERING WHEEL THE HORN PLAYS WHILE DRIVING. YET WHEN YOU PRESS THE HORN IT DOESN'T PLAYS.
Jul 06, 2019
OCCASIONALLY WHEN AFTER PUTTING THE CAR IN PARK AND HITTING THE PUSHBUTTON START TO TURN THE CAR OFF THE CAR TURNS OFF BUT STAYS IN ACC MODE. SO THE RADIO STAYS ON AND ILLUMINATED AND THEY PUSH BUTTON START TURNS RED ALSO ON THE DASH THE IMMOBILIZER INDICATOR POPS UP AND SAYS SHIFT INTO PARK WHEN TECHNICALLY THE CAR IS ALREADY IN PARK. WHEN GOING TO GET OUT OF THE CAR WITH THE KEY MAKES THE ALARM NOISE. THE KEY FOR WILL NOT EVEN WORK. BUT WHILE ALL OF THIS IS STILL HAPPENING I'M ABLE TO START THE CAR WITH NO PROBLEM . THIS IS A REAL INCONVENIENCE FOR ME SOMETIMES.
Oct 05, 2018
RECENTLY, I STARTED TO DOCUMENT SOON AS I CAN REMEMBER THE TIME AND DATE OF THE INCIDENT BECAUSE IT CAUSED SUCH AS PANIC WHILE I AM DRIVING ON THE HIGHWAY. AFTER APRIL 27, 2018, ESC MALFUNCTION INDICATOR AND CHECK ENGINE LIGHTS HAVE COME ON AND OFF. SINCE THEN IT'S MORE OFTEN WITHIN THE LAST 6 MONTHS. FEW TIMES ON THE HIGHWAY, CAR STARTED TO SLOW DOWN (LOSING POWER) AND NEED IMMEDIATELY PULL OVER TO AVOID ANY ACCIDENT. AFTER SAT AND WAITED FEW MINUTES RESTARTED THE ENGINE BOTH LIGHTS DISAPPEARED. SEPTEMBER 05 2018, ESC MALFUNCTION INDICATOR LIGHT CAME ON IN THE MORNING, WENT HOME AND LEFT THE VEHICLE SITTING OVER NIGHT. ESC MALFUNCTION LIGHTS ARE DISAPPEARED. SEPTEMBER 06 2018, ESC MALFUNCTION INDICATOR LIGHT CAME ON AND OFF IN THE AFTERNOON. SEPTEMBER 07 2018, AROUND NOON PARKED AT HOME DRIVEWAY AFTER GROCERY SHOPPING, SUDDENLY ENGINE STALLED, HAVING DIFFICULT TO START THE ENGINE AGAIN AND ESC MALFUNCTION INDICATOR LIGHT STAYED ON.
Sep 07, 2018
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
10 complaints
HYUNDAI SONATA HYBRID. FIRST PROBLEM OCCURRED AT APPROXIMATELY 6400 MILES. I WAS DRIVING BETWEEN 60-65 MPH ON THE FREEWAY. VEHICLE LOST POWER AND ALARM SOUNDED. "CHECK CHARGIN SYSTEM" LIGHT ILLUMINATED AND THE CAR LOST ALL POWER TO DRIVE, GAS ENGINE AND HYBRID ENGINE SHUT-OFF IN MIDDLE OF FREEWAY. WAS ABLE TO MAKE IT OFF FREEWAY. LET CAR COME TO REST AND RESTARTED CAR. EVERYTHING SEEMED NORMAL, DROVE IN PARKING LOT AND WAS CLOSE TO HOME. TAKING TO DEALERSHIP WHO HAS NOT HEARD OF ISSUE. *TR
Oct 03, 2011
2011 HYUNDAI SONATA HYBRID STOPS LOSES POWER COMES TO COMPLETE STOP - FOR THE THIRD TIME IN TWO MONTHS WHEN I STARTED MY CAR THE SERVICE INDICATOR LIGHT CAME ON AND STAYED ON. I NOTICED THIS TIME THAT THE CAR WOULD NOT GO FASTER THAN 40 MPH AND THE ENGINE IS NOT RUNNING THE CAR APPEARS TO BE RUNNING JUST OFF THE ELECTRIC MOTOR AND THE BATTERY. THE CAR WENT FOR ABOUT 2 MILES AND THE CAR LOST POWER AND CAME TO COMPLETE STOP. I HAD TO COMPLETELY SHUT OFF THE CAR AND RESTART IT BEFORE IT WOULD MOVE AGAIN - THIS IS A RE-OCCURRING AND VERY DANGEROUS SITUATION. *TR
Sep 22, 2011
WAS PULLING ON TO A ROAD AND THE ENGINE DID NOT ENGAGE, THE HYBRID SYSTEM",GREEN READY" LIGHT BEGAN BLINKING AND THE YELLOW SERVICE " WITH THE WRENCH " ENGINE LIGHT ALSO CAME ON. I COULD ONLY GET IT UP TO 3 TO 5 MPHS AND THE ECHO GAGE WAS UP TO RED PEGGED OUT,, WE PULLED OUT ON A COUNTY ROAD THAT HAS A SPEED LIMIT OF 45 , A VAN HAD TO STOP, BECAUSE WE PULLED OUT IN FRONT OF HIM, I HAD NO DOUBT THE VEHICLE WOULD GO, BUT IT DID NOT. WE HAD JUST DROVE UP A HILL THAT ALWAYS REQUIRES ENGINE, GRADE STEEP, STOPPED AND PULLED OUT . NEARLY CAUSING AN ACCIDENT. WE PULLED OFF ROAD AND TRIED AGAIN DRIVING IN ELECTRICAL ONLY MODE LIGHT BLINKING WE PULLED BACK OVER AND RESTARTED CAR AND EVERYTHING WAS FINE. IT'S A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED, WHEN I PUSH THE PEDDLE IT SHOULD GO!!! *KB
Sep 19, 2011
AT 5:15 PM ON 8/22/11, I GOT INTO MY CAR TO GO WORK AND IT WOULD NOT START. IT WAS VERY HOT AND I WAS SWEATING TRYING TO GET THE CAR STARTED. I TRIED SEVERAL TIMES BUT THE CAR WOULD NOT START. I CALLED THE DEALERSHIP AND I GOT NO ASSISTANCE. THE SCREEN ON THE DASH-BOARD READ "PRESS THE BRAKES" WHICH I DID LIKE I HAVE DONE IN THE PAST. I GAVE UP AND CONTACTED A FRIEND TO TAKE ME TO WORK. LATER, THAT NIGHT IT DID START BUT WOULD NOT START AGAIN SO I ASSUMED IT WAS THE BATTERY. I CALLED ROADSIDE SERVICE AND THEY ARRIVED 5:30 AM IN THE MORNING TO JUMP START THE CAR (NOT THE BATTERY). IT GETS BETTER, A LADY THAT LIVES IN MY AREA WAS WALKING HER DOG, WHO HAS A BLACK SONATA 2011 TOLD ME THAT HER SONATA WOULD NOT START AND SHE JUST GOT HER VEHICLE BACK. SHE TOLD ME WHAT WAS WRONG WITH MY CAR. I CALLED THE DEALERSHIP AGAIN WHILE I WAS WAITING ON A TOW TRUCK AND EXPLAINED HOW THIS COULD HAVE BEEN A BAD SITUATION IF I WAS STRANDED WITH MY MOTHER IN THE CAR WHO JUST HAD SURGERY TO REMOVE CANCER. I EXPLAINED THAT I NEEDED MY CAR REPAIRED IMMEDIATELY BECAUSE I NEEDED TO TRANSPORT MY MOTHER AND I WAS CONCERN THE CAR WOULD STOP WORKING AGAIN. THE HYUNDAI REPRESENTATIVE STATED HE WOULD HAVE IT FIXED IN 15 MINUTES AND HE ALSO INDICATED THAT THERE HAS BEEN A FEW SONATAS THAT THE "SENSOR" UNDER THE BRAKE PEDAL HAS GONE BAD. THE SALESPERSON THAT SOLD THE VEHICLE TO ME STATED THE SAME THAT THE "SENSOR" GOES BAD. EIGHT (8) MONTHS OF OWNERSHIP AND THE LADY WITH THE BLACK SONATA HAD HER CAR LESS. THE TOW TRUCK DRIVER SAID HE HAS PICKED UP A COUPLE OF SONATAS THAT WOULD NOT START. *KB
Sep 15, 2011
I AM THE OWNER OF A 2011 HYUNDAI SONATA LIMITED. WITHIN THE LAST 2 DAYS IT HAS NOT STARTED 4 TIMES. THE MESSAGE SCREEN WITHIN THE CAR SAYS "PRESS BRAKE TO START". IT WILL NOT ALLOW ME TO DEPRESS THE BRAKE PEDDLE AT ALL, TO HAVE THE ENGINE START. MANY DASH SYSTEM LIGHTS GO ON, BUT THE CAR WILL NOT START. THE ELECTRICAL SYSTEM DEFINITELY HAS AN ISSUE. I LOOKED ON THE INTERNET TO SEE IF OTHERS HAVE EXPERIENCED THE SAME PROBLEM.. I AM STILL IN SHOCK!!!! HUNDREDS FROM ALL OVER THE USA HAVE HAD THE SAME PROBLEM AND FROM WHAT I READ NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. I DRIVE 100 MILES TO WORK AND I MUST HAVE A RELIABLE CAR. HERE IS A BEAUTIFUL LOOKING CAR SITTING IN OUR GARAGE NOT ABLE TO START!!! THIS IS REALLY A PROBLEM. PLEASE REGISTER THIS COMPLAINT AND HOPEFULLY HYUNDAI IS DOING SOMETHING TO HELP US POOR FOLKS THAT BOUGHT THESE CARS. *KB
Sep 15, 2011
+ 5 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
9 complaints
My Hyundai keeps jumping out of gear it's like the tray is sliding but it don't have one
Jul 05, 2023
I HAD TRANSMISSION PROBLEMS MY TRANSMISSION STOP WORKING AND I COULD NOT CHANGE GEARS SO I TOOK MY CAR TO HYUNDAI SHOP AND PAID OUT OF POCKET OVER $900 AND COME TO FOUND OUT IT WAS A RECALL #123,SO HYUNDAI CALL ME AFTER I LEFT THE SHOP SAYING THEY NOT GONE REIMBURSE ME WHICH IS NOT RIGHT.
Dec 15, 2020
I WAS DRIVING MY WIFE'S CAR HOME FROM WORK AND STOPPED BY A GAS STATION FOR A DRINK. I CAME BACK TO THE CAR AND STARTED IT UP. AS I WAS ENGAGING IN GEAR, I NOTICED THE SHIFT INDICATOR ON THE INSTRUMENT PANEL AND THE SHIFTER WAS MISSING. I PUT THE CAR BACK IN PARK, KILLED THE MOTOR AND RESTARTED. IT REAPPEARED, BUT BRIEFLY. AS I PUT IT IN DRIVE, I FELT A VIOLENT JERKING MOTION FROM THE GEARBOX; THEN THE DREADED CHECK ENGINE LIGHT REARED ITS UGLY HEAD. I DROVE TO THE NEAREST AUTO PARTS STORE TO HAVE A GUY PULL THE CODE(S) FOR ME. IT WAS A FAILING PCM (POWERTRAIN CONTROL MODULE) THAT WAS GIVING ME DRIVETRAIN ISSUES. IN REGARDS TO ELECTRICAL, WHENEVER MY WIFE (OR ANYONE ELSE) RIDE IN THE PASSENGER SIDE, THE INTERIOR LIGHTS TURN ON WHENEVER I MAKE HARD LEFT TURNS. INTERESTING :-/. *JS
Jul 27, 2014
THE KEY WILL NOT COME OUT OF THE IGNITION. REPLACED SHIFTER ASSEMBLY THEN REPLACED LOCK CYLINDER. TODAY, 7/21/13 I HAVE THE SAME PROBLEM. *TR
Jul 21, 2013
WHEN DRIVING TO WORK I HAD JUST GOTTEN ON HIGHWAY WHEN I FELT A THUD AND TRANSMISSION JERKED. I FIRST THOUGHT THAT I HIT SOMETHING ON THE ROAD BUT HADN'T. I NOTICED MY SPEED WAS REDUCED TO 55MPH AND THE RPM,S INCREASED TO 3500 FROM THE PREVIOUS 2000 RPM.I HAD HAD THIS PROBLEM TWICE NOW AND READ ONLINE THAT BY PULLING OVER TO A STOP AND SHUT OFF THE IGNITION WILL RESET THE TRANSMISSION ELECTRICAL CONTROLS.I WITHOUT DOING THIS THE TRANS. WILL REMAIN IN WHATS CALLED LIMP GEAR(4TH) AND WILL REMAIN IN THAT GEAR AT ALL SPEEDS UNTILL YOU SHUT OFF THE IGNITION AND IT WILL THEN RESET HOPEFULLY.I AM SCHEDULED TO HAVE THE DEALER LOOK INTO THIS AND HOPEFULLY CAN COME UP WITH A FIX, AS THIS IS THE 2ND TIME I WILL HAVE THE VEHICLE IN FOR THE SAME PROBLEM.THE ONLY BAD THING ABOUT DIAGONALIZING THIS PROBLEM HAS BEEN THE FACT THAT NO CHECK ENGINE CODE LIGHT IS ON THE DASH AND I WAS TOLD THE FIRST TIME THAT WITHOUT THIS AND THE FACT THAT BY DRIVING IT AND DUPLICATE THE OCCURRENCE THEY DON'T KNOW WHAT TO FIX.
May 08, 2013
+ 4 more complaints for this component
STEERING,UNKNOWN OR OTHER
9 complaints
UNKNOWN....Dome lights got switched and the car wouldnt turn back on after that.. Thought it was the alternator so a brand new one got put in it... Wasnt it.... Thought it was the battery terminal so got a brand new 1 of those... Not it.... Without the key being in the center console faub the car doesnt have power at all..... Car just wont start at all now.... So Really Unsure with what going on
Oct 20, 2021
STEERING VIBRATES AND BECOMES ERRATIC WHEN CHANGING LANES OR OVER GRAVEL/ROUGH ROADS. DEALER TELLS ME IT IS A FUNCTION OF THE SPEED CONTROLLED DEVICE, APPEARS TO BE CONTROLLED BY COMPUTER. SPEED UP OR DWN TRIGGERS VIOLENT SHAKING. *TR
May 16, 2020
1. STEERING FEELS TIGHT AND UNRESPONSIVE. HAVE HADTHIS CHECKED AS A COMPLAINT AT SERVICE CENTER WITH NO HELP. 2. GEAR STICKS IN PARK. RECENTLY WAS IN SERVICE FOR ANOTHER RECALL AND WAS TOLD FOR 130$ THEY WOULD LOOK AT IT. VERY NEXT WEEK I WAS STUCK FOR 1.5 HRS UNTIL I COULD GET IT TO MOVE. BOTH PROBLEMS HQVE BEEN REPORTED NUMEROUS TIMES WITH NO REPAIR. IT ONLY HAS 40000 MILES. DO NOT CALL ME WITH OFFER TO LOOK AT IT. THEY HAVE SEEN IT AND PROBLEM IS NOT ADDRESSED. YOUR SERVICE IS JUST AS IMPORTANT AS THE SELL.. HOW CAN ANYONE RECOMMEND THIS KIND OF SERVICE?
Oct 27, 2019
STEERING COUPLER RECALL NEEDED! FRONT DASH CRACK RANDOMLY APPEARED I READ IT COULD BE DUE TO THE DAMAGED COUPLER. I HAD A WRECK AND MY CAR WAS ABOUT $400 FROM BEING TOTALLED. THE INSURANCE REFUSED TO FIX THE COUPLER AND IT IS NOW MY RESPONSIBILITY. IT SOUNDS AWFUL AND IT IS SCARY DRIVING AROUND WITH MY STEERING WHEEL SOUNDING LIKE IT IS GOING TO FLY OFF THE DASH.
Aug 20, 2019
MY DRIVER SIDE TAIL LIGHT FELL OUT OF THE CASING, DRIVING DOWN THE HIGHWAY DURING THE SUMMER OF 2015. LUCKILY, THE WIRES KEPT IT HOLDING ON OR IT WOULD HAVE FLOWN INTO TRAFFIC. NOW, A BIT OVER A YEAR LATER, IN SEPTEMBER OF 2016, AND OUT OF WARRANTY, THE PASSENGER SIDE HAS DONE THE SAME THING. THE DEALERSHIP REFUSES TO DO ANYTHING SINCE I AM OUT OF WARRANTY. ACCORDING TO HYUNDAI FORUMS, THERE ARE A LOT OF CARS THAT ARE HAVING THIS ISSUE. SEE THIS LINK: HTTP://WWW.HYUNDAI-FORUMS.COM/YF-2011-SONATA-I45/143267-TAIL-LIGHT-STUDS-BREAKING-OFF.HTML#/TOPICS/143267?PAGE=3&_K=WUWG5M ALSO, THERE IS AN ISSUE WITH A $3 CLIP IN THE STEERING WHEEL. I GET A LOT OF CLATTER WHEN DRIVING DOWN THE ROAD, AND TURNING MY STEERING WHEEL ACCORDING TO HYUNDAI FORUMS, MY CAR ISN'T THE ONLY ONE THIS IS HAPPENING TO. I HAVE BEEN TOLD IT ISN'T A SAFETY ISSUE, AND CAN WAIT A BIT TO GET IT REPLACED. IT IS HIGHWAY ROBBERY FOR THEM TO CHARGE $237 TO REPLACE A $3 PART. BUT, BECAUSE IT IS IN THE STEERING COLUMN, NO OTHER AUTO-REPAIR PLACES WILL FIX IT. I CANNOT DOCUMENT THIS AS I HAVE NOT HAD IT FIXED YET, AND I CANNOT RECORD THE SOUND WHILE DRIVING...
Sep 24, 2016
+ 4 more complaints for this component
STEERING,AIR BAGS,SEAT BELTS
9 complaints
AFTER PURCHASING THIS CAR IN 2018, I LEARNED THIS VEHICLE HAD MANY RECALLS. AFTER DISAGREEMENTS AND ARGUMENTS HYUNDAI, SUPPOSEDLY INSTALLED A BRAND NEW ENGINE. I WAS THEN NOTIFIED THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE OTHER 'RECALLS' ON THIS VEHICLE. AFTER MORE DEBATES AND ARGUMENTS THEY CLEARED OUT ALL OF THE 'RECALLS' ON THIS VEHICLE AS IF THEY WERE FIXED, AND THEY WERE NOT FIXED. THIS IS A SAFETY HAZARD AND NEEDS TO BE INVESTIGATED. I STILL HAVE MANY ISSUES WITH THE 'SO-CALLED' RECALLS SUCH AS AIRBAGS, DRIVER SEATBELT AND STEERING COLUMN.
Apr 02, 2021
I BOUGHT THIS CAR IN MARCH OF 2018. THEY NEVER TOLD ME ABOUT THE 20 PLUS RECALLS THAT WERE NEVER FIXED. I RECENTLY HAD MY ENGINE REPLACED DUE TO A RECALL. I ALSO HAVE ABOUT 20 RECALLS ON THIS CAR THAT WERE NOT FIXED. AFTER MY ENGINE WAS REPLACED THE HYUNDAI DEALERSHIP CLEARED OUT ALL OF MY RECALLS AS IF THEY WERE FIXED. THEY WERE NOT FIXED OR REPLACED, ONLY THE ENGINE AND FUEL PUMP. THEY ARE TELLING ME I HAVE TO PAY OUT OF POCKET FOR OTHER RECALLS ON THE CAR. THEY CHANGED THE WORDING TO "EXTENDED WARRANTY" WHEN THE PART IS ON THE RECALL LIST. PLEASE LOOK INTO THIS SEEING THEY COMMITED A FRADULENT ACT ON ME IN THE PAST ON ANOTHER CAR I BOUGHT FROM THEM.
May 26, 2019
TAKATA RECALL. I BOUGHT MY 2011 HYUNDAI SONATA LAST YEAR IN MARCH OF 2018. I WAS UNAWARE OF THE MANY RECALLS IT HAD, BUT FIGURED THE DEALERSHIP WOHLD HAVE NOTIFIED ME, WHICH THEY DID NOT. JANUARY OF 2019 I HAD MY ENGINE REPLACED, WHICH WAS ON THE RECALL LIST. BEFORE I HAD BROUGHT THE CAR IN THEY TOLD ME THEY WOULD FIX ALL RECALLS. THEY NEVER DID. THERE IS A RECALL ON THE "CUPLER" WHICH IS IN THE STEERING WHEEL COMPARTMENT, WHICH I WAS TOLD THEY WOULD FIX BEFORE BRINGING IT IN. WHEN I PICKED THE CAR UP IT WAS NOT FIXED AND WHEN I ASKED WHY NOT, THEY TOLD ME I WAS OVER THE LIMITED MILEAGE BY 1,000 MILES. THEY NOW TELL ME I HAVE TO PAY $300 FOR THAT PART. ALSO, WHEN CHECKED ON THIS WEBSITE ABOUT MY RECALLS IT SAID THEY HAVE ALL BEEN REPAIRED, WHICH IS A COMPLETE LIE. OUT OF THE 20 RECALLS THEY FIXED 2. THE ENGINE AND THE FUEL PUMP WHICH WAS AFFECTED BY THE MOTOR ISSUE. I HAVE DEALT WITH THEM IN THE PAST, WITH MY 2003 ELANTRA WHEN I NEEDED A RADIATOR, WHICH I PAID FULL PRICE, BUT THEY NEVER GAVE ME A NEW RADIATOR LIKE THEY TOLD ME THEY WERE PUTTING IN MY CAR. I FOUND OUT WHEN I LATER SOLD MY CAR, YEARS LATER. I FEEL THIS COMPANY IS FRADULENT. HYUNDAI OF WATERTOWN, CT.
May 09, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT NONE OF THE COMPONENTS ON THE STEERING WHEEL WORKED. THE HORN WAS DAMAGED AND WOULD NOT SOUND AND THE PHONE CONSOLE COMPONENTS FAILED. IN ADDITION, THE SEAT BELT WARNING INDICATOR DID NOT ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V137000 (SEAT BELTS AND AIR BAGS) AND 17V617000 (SEAT BELTS). THE CONTACT PLANNED ON CALLING LEHMAN HYUNDAI (21400 NW 2ND AVE, MIAMI, FL 33169, (866) 647-4751) REGARDING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,886.
Dec 03, 2018
THERE IS NO REMEDY FOR THE AIR BAGS AND WHEN I CALL HYUNDAI ABOUT THE OTHER RECALLS THEY SAY THEY HAVE ALREADY BEEN REPAIRED .. THERE IS ALSO A RECALL ON THE ENGINE SHORT BLOCK ASSEMBLY. MY CAR WAS IN MOTION AND JUST STOPPED IN THE MIDDLE OF TRAFFIC AND BECASUE OF THE AIRBAG ISSUE I AM AFRAID TO DRIVE IT
Jun 13, 2018
+ 4 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE
8 complaints
When my car is turned on there is a very noticeable shake coming from the engine area. It's not that bad once the car is driving. However, I was driving 40 miles an hour when my check engine light came on, then I was unable to accelerate and my car stalled (it's an automatic car).Once my car started up again, the check engine light was flashing, and I could only drive at like 15-20 miles per hour for my speed. Made it to O'Reilly and had them run the check engine light codes for me and it popped up with the P1326 code regarding the knock signal range/performance. I recently got a check engine light code for a p0449 EVAP vent control valve (it wouldnt allow me to pump gas into the car). I'm unsure if the issues are related but wanted to provide all the details.
Dec 07, 2024
I WAS DOING 60 AND MY CAR JUST DIED OUT OF NO WHERE ON MARCH 9 2021. I THEN GOT IT TO START AND EVERY TIME I PICK UP SPEED IT DIES AGAIN. I SMELL WHAT MAY BE ELECTRICAL BURNING. I CALLED DEALERSHIP IN VANDAILA THEY SAID NO RECALL ON MOTOR SO I HAVE TO FIGURE THE PROBLEM OUT.
Mar 09, 2021
CAR RANDOMLY WOULD NOT ACCELERATE AND CAR CAME TO A STOP AND JUST WOULD NOT CUT BACK ON. THERE IS A ENGINE RECALL ON MY CAR
Jul 05, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. IN ADDITION, ONCE THE VEHICLE WAS PLACED IN PARK, THE RPMS CONTINUED TO INCREASE AND THEN DECREASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Jan 06, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THE RPMS INCREASED. IN ADDITION, THE VEHICLE HESITATED WITHOUT WARNING AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE PART TO DO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ UPDATED 05/11/18*JB *TR
Dec 14, 2015
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
8 complaints
I was gifted the car for graduation and immediately my brakes weren’t working right my interior electrical stopped working and my window switches stopped working as well as my lights for my car all went out including the brake lights changing the bulbs didn’t help and my check engine light stays on at all times.
Jan 20, 2024
I can’t drive my car in the dark. This has been on going since I bought the car and has just gotten worse. Everytime I turn my lights on all of my rear lights stop working and if I’m driving and the back light stop working my gas peddle also will not let me accelerate until I let my foot off and go back on to it but at this point I have no tail lights or brake lights.. I’ve tried so many things to fix this but this is a serious issue I had another friend who bought the same car and sold it a week later because of the same issue. I also can open my trunk and wiggle the wires and it’s a whole light show back there.
Aug 18, 2022
The taillight socket is melting disabling the effective use of the brake system to alert other drivers the vehicle is stopping. The light works but can not be reinserted into the given space because it has melted close on the tailight cause my entire tail light to have to be replaced. The light bulb then melted into the trunk space and could have caused a fire but luckily we smelled it and moved the placement. I have almost been rear ending multiple times cause long the oncoming driver to swerve off the road to avoid hitting me because they were not able to see I was stopped. I have been stopped by law enforcement and given a warning thankfully. I have sent a complaint to hyundai and have seen multiple complaints and myself seen multiple sonatas on the road with no tail light/brake light issues. My dealer wants to charge over $600-1000 to repair this imperative issue. There was no indication they were malfunctioning until they had melted into the socket. On both lights. I have read multiple complaints on this same issue. This is an important part of the car that needs to be fixed for driver safety.
Jul 10, 2022
WHILE IN DRIVE AND PARK, BRAKES LIGHTS AND TAIL LIGHTS KEEP GOING OUT. HAVE REPLACED BULBS 4 TIMES IN LESS THAN A YEAR. BOTH SEAT BELT LIGHTS CONSTANTLY FLASHES EVEN WHEN BUCKLED UP. AIR BAGS AND TIRE PRESSURE LIGHT WILL NOT GO OUT AFTER RESETTING REPEATEDLY. DOME LIGHTS NO LONGER WORK IN AUTOMATIC
Mar 09, 2020
THIS ISSUE HAS BEEN GOING ON FOR MONTHS NOW. AND I HAVE DRIVEN AROUND SEEING MANY OTHER HYUNDAI SONATAS WITH HE SAME ISSUE. WHEN I HIT MY BRAKE, THE BRAKE LIGHTS WILL NOT GO OUT. I HAVE FINALLY FIGURED OUT HOW TO GET THEM TO GO OUT (PULLING MY BRAKE UPWARDS WITH MY FOOT). THIS HAS RESULTED IN MY LIGHTS STAYING ON AND MY CAR DYING A FEW TIMES. IT IS A VERY DANGEROUS PROBLEM AS OTHERS ARE NOT ABLE TO TELL WHEN I AM BRAKING BECAUSE MY BRAKE LIGHTS STAY ON WIHTOUT PUTTING MY FOOT UNDER THE BRAKE AND PULLING UP ON IT.
Dec 12, 2019
+ 3 more complaints for this component
STEERING,ELECTRICAL SYSTEM,ENGINE
8 complaints
Driving down highway the car just stopped going. The steering wheel got increasingly harder to turn. Once on side of road, I noticed a bunch of the warning lights lit up the dashboard. I turned off the car and tried turning it back on, however, it would just make a weird clicking noise and not start. I scheduled an appointment with a Hyundai dealership, so I’m not sure what is wrong with car.
Feb 17, 2022
I STARTING HEARING A CLICKING THEN THE CAR LOST ALL POWER, STEERING WAS SO STIFF, BRAKES WOULD NOT PRSS DOWN I WAS ABLE TO GET OFF THE ROAD THEN SMOKE WAS POURING OUT THE FRONT. I COULD SMELL WIRES BURING WE POUR WATER DOWN IN THE MOTOR BUT THE HOSES WERE STILL HOT TO THE TOUCH. THE CAR WILL NOT RESTART. I SCARED ME TO DEATH IN SO GLAD I SLOWED DOWN. I BOUGHT THE CAR LESS THAN 1YR AGO. DONT DEALERS HAVE TO CHECK THESE THINGS. I'M SO FRUSTRATED. SHOULD NOT BE ALLOWED TO SELL A CAR IF YOU KNOW THERES AN OPEN RECALL. I'M THANKFUL MY KIDS WERENT WITH ME.
Oct 18, 2020
STARTED TO DRIVE ON A HIGHWAY, VEHICLE CUT OFF IN MOTION. IT WILL NOT TURN BACK ON ANYMORE
Oct 04, 2020
ENGINE HAS BEEN REPLACED 2 TIMES DOING 65 MPH ON FREEWAY LOSES POWER IN ADDITION AIR BAG LIGHT IS ON WHEN THEY HAD CAR FOR 3 WEEKS THEY GAVE IT BACK AND SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH AIRBAGS I HAD VEHICLE TOWED THERE 2 DAYS AGO AGAIN AND SPOKE TO [XXX] AT PALM SPRINGS HYUNDAI AND HE SAID THEY WERE TRYING TO FIGURE OUT PROBLEM WITH ENGINE THEY INSTALLED AND IF I WANTED HIM TO DIAGNOSE AIRBAGS PROBLEMS IT WOULD BE A 150 DIAGNOSIS FEE THEY HAD THE CAR THERE THE FIRST TIME FOR 3 WEEKS AND RELEASED IT AND TIL MY DAUGHTER THAT THEY COULD NOT FIGURE IT OUT AIRBAGS ISSUES ARE DANGEROUS IF THEY ARE NOT WORKING CORRECTLY AND DEPLOY ON FREEWAY I TOLD [XXX] SERVICE GUY THIS BUT HE GIGGLED AND SAID IT WOULD COST 150 DOLLARS DIAGNOSTIC FEE WHICH HE SAID THEY CHECKED SEVERAL MONTHS AGO I LENT MY DAUGHTER WHO DRIVES MY 8 YEAR OLD GRANDSON MY VEHICLE BECAUSE I WAS CONCERNED OF THEIR SAFETY I AM A CANCER PATIENT AND NEED A VEHICLE TO GET BACK AND FORTH TO MY DOCTORS WHEN I ASKED [XXX] ABOUT A RENTAL HE BRUSHED ME OFF AND SAID THERE WERE NONE AVAILABLE AT THIS POINT I AM GOING TO CALL ABC INVESTIGATIVE REPORTERS BECAUSE I AM AT A WITS END I REALLY NEED HELP WITH THIS MATTER THANK YOU [XXX] AIRBAGS ALSO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 07, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING HIGH SPEEDS, THE STEERING SEIZED AND THE VEHICLE DECELERATED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST STATED TO REPAIR THE ELECTRONIC CONTROL UNIT. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
Apr 26, 2019
+ 3 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
7 complaints
The vehicle experiences a recurring defect where the brake light turns on suddenly and the engine shuts off while driving. The failure appears related to the braking system (brake switch circuit), electrical system (CAN-bus/ECU communication), and engine control (shutdown/stall). The system remains installed and is available for inspection upon request. The shutdown poses a serious safety risk, including possible rear-end collision or loss of power in traffic. The problem has occurred multiple times. The dealership inspected the vehicle briefly but failed to diagnose or document the defect and returned the vehicle within hours, stating “it shouldn’t be a problem,” even though the issue continues. Hyundai has refused to provide recall documentation or authorize a re-inspection. The only warnings prior to shutoff are the sudden activation of the brake warning light just before the engine cuts off.
Nov 19, 2025
- ENGINE HAD METAL SHAVINGS IN IT WHICH LED TO EXCESSIVE AMOUNTS OF OIL CONSUMPTION, IT TOOK THE DEALERSHIP ALMOST A YEAR TO ADMIT THAT THE ENGINE WAS GOING OUT -THE BRAKE LIGHT SWITCH KEEPS GOING OUT, I HAVE REPLACED MY THIRD SWITCH IN MY 7 YEARS OF OWNING THIS CAR. -THE TAILLIGHT WIRING HARNESS WARP THE TAILLIGHT HOUSING FOR THE BRAKE LIGHTS DUE TO EXCESSIVE HEAT GENERATED FROM THE 2537 BULBS. IN GENERAL, THE WIRING HARNESS DON'T EVEN LAST THAT LONG
Sep 02, 2020
MY BRAKES ACTING ALMOST HIT THE CURVE WHEN I WAS TRYING TO STOP,THE TRANSMISSION STALLED ALMOST CAUSING ANOTHER CAR TO HIT ME FROM BEHIND AS I DROVE DOWN THE HIGHWAY ALSO THE ENGINE IS USING EXCESSIVE OIL AFRAID THE ENGINE WILL LOCK UP CAUSING AN ACCIDENT .
Sep 10, 2019
THE ENGINE HAS SEIZED. THE BRAKE LIGHTS WERE ALWAYS ON AND IT MELTED THE HARNESS THE HOLDS THE BULB IN THE RECEPTACLE AREA. I CANNOT PLACE THE BULB IN THE SEATING FOR IT ANYMORE AND THEN SUCCESSFULLY PLACE IN THE AREA FOR IT. THE AREA JUST BENEATH THE GLOVE BOX BEGAN EMITTING SMOKE AND I SMELLED RUBBER MELTING. THE LANGUAGE OF THE CAR IS IN SPANISH CANNOT BE CHANGED BACK TO ENGLISH. THE BUTTONS DON'T CONTROL WHAT THEY ARE INTENDED TO. THE CENTER INSTRUMENT PANEL, RADIO, A/C AND THE OTHER FUNCTIONS OCCASIONALLY ARE NOT OPERABLE, NO LIGHT NOTHING.
Nov 24, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE MECHANIC. THE FAILURE WAS DIAGNOSED AS AN ENGINE ISSUE. THE VIN WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 112,000.
Jun 14, 2016
+ 2 more complaints for this component
STEERING,SUSPENSION,WHEELS
7 complaints
STEERING WHEEL MAKES A NOISE. WHEN TURNED. CAR RIDE IS BUMPY ON INSPECTION MECHANIC SAID I NEED STEERING COLUMN REPLACED AND I NEED LEFT FRONT LOWER CONTROL ARM REPLACED, FRONT SWAY BAR LINKS NEED REPLACEMENT. ALMOST $2000 EXPENSE. THIS CAR HAS 132000 MILES ON IT . I TOOK CARE OF CAR ROTATE THE TIRES DID PREVENTIVE MAINTENANCE.THE VEHICLE HAS VERY BUMPY RIDE WHEN TURNED MAKES NOISE.
Aug 09, 2020
I WAS DRIVING ON A SIDE STREET, HEARD LOUD NOISE COMING FROM LEFT FRONT WHEEL AREA WHEN I HEARD A GRINDING SOUND AND CAR WAS RIDING ROUGH. CALLED FOR HELP.INSTRUCTED NOT TO DRIVE VEHICLE TILL IT WAS LOOKED AT BY A MECHANIC. MECHANIC WHO EVALUATED AND REPAIRED VEHICLE SAID HE HAS NEVER SEEN "PITTED WHEEL BEARINGS" IN 30 YEARS OF OPERATION. HE GAVE ME BACK THE FAULTY BEARINGS AND TOLD ME I SHOULD CONTACT YOU AND THE CORPORATE AREA OF HYUNDAI, BECAUSE THIS IS A SERIOUS SAFETY ISSUE AND WARRANTS AN ALERT OR RECALL. THE DRIVER SIDE LOWER BALL JOINT AND BEARINGS HAD TO BE REPLACED. PLEASE REVIEW ASAP, AS THIS IS A SERIOUS SAFETY CONCERN FOR THE REST OF THE POPULATION. THANK YOU!
Mar 19, 2020
THE STEERING WHEEL FEELS LOOSE AND WHEN I TRY TO TURN THE CAR ACTS AS IF YOUR ON ICE OR LIKE I'M LOOSING CONTROL OF STEERING THE VEHICLE, I WAS ADVISED BY DISCOUNT TIRE THAT THE FROM SUSPENSION ISSUE ARE CAUSING MY INNER TIRES TO WEAR AND THE DEALERSHIP WAS ONLY TRYING TO SALE ME TIRES FOR $600 AND DID NOT MENTION ANY ISSUES WITH THE INNER TIRE ON THAT THE TREAD WAS A LITTLE LOW. I HAVE BEEN DRIVING ON THE HIGHWAY AND SURFACE STREETS WHEN THE STEERING PROBLEMS OCCUR. *TR
Dec 28, 2016
WHILE DRIVING ON THE LONG ISLAND EXPRESSWAY IN QUEENS NY, AN EXTREMELY BUSY HIGHWAY, THE CONTROL ALARM ON MY FRONT RIGHT TIRE COMPLETELY SNAPPED OFF. THIS CAUSED ME TO LOSE CONTROL OF MY CAR AND GO ACROSS 3 LANES ON A MAJOR HIGHWAY WITH CARS TRAVELING 70 MPH PAST ME. LUCKILY NO CARS WERE HIT AND LUCKILY MYSELF OR NOBODY WAS KILLED. WHATS MORE DISTURBING INSTEAD OF THE DEALERSHIP DOING IT'S JOB TO MAKE SURE MY CAR IS COMPLETELY FUNCTIONAL, THEY LET ME LEAVE THE LOT WITH AN ISSUE THEY CLEARLY KNEW ABOUT AND JUST DIDN'T SAY ANYTHING TO ME. AFTER ALL THEY PROVIDED A COMPLIMENTARY WHEEL ALIGNMENT SO THEY CLEARLY WERE EXAMINING MY WHEELS AT THE TIME. AND UP TO THIS POINT THE CAR HAD BEEN DRIVING FINE, SMOOTH, NO ISSUES. I JUST HAD AN OIL CHANGE ABOUT A MONTH BACK AND NOTHING WAS NOTED TO ME BY THE MECHANIC THEN. I SPOKE WITH THE DEALERSHIP A FEW MONTHS BACK AND THEY TOLD ME THERE HAD BEEN A RECALL ON THE REAR CONTROL ALARMS, WHICH I KNOW ARE ABOUT THE SAME PARTS AS THE FRONT CONTROL ALARMS. MY CAR WHEEL JUST SNAPPED OFF AND I ALMOST DIED ON A HIGHWAY AS A RESULT OF THIS CAR. AND I HAVE BEEN READING CONSUMER COMPLAINTS THAT SIMILAR ISSUES HAVE HAPPENED AND THERE WERE POSSIBLE RECALLS ON THE FRONT CONTROL ALARMS TO THE WHEELS. THIS INCIDENT OCCURRED ON 10/1/16. IT HAS BEEN 10 DAYS AND HYUNDAI CORPORATE HAS NOT CONTACTED ME. THEY ARE TRYING TO AVOID BEING RESPONSIBLE FOR A CLEAR SAFETY AND ROAD HAZARD WITH MY VEHICLE. IN ADDITION MY ENGINE CEASED ON FATHERS DAY 2014 AND THEY REPAIRED THE ENGINE. THEN IN APRIL 2016 I HAD METAL FRAGMENTS IN MY ENGINE AND THEY PERFORMED A COMPLIMENTARY WHEEL ALIGNMENT. 3 MONTHS LATER MY CONTROL ARM IS SNAPPING OF MY FRONT PASSENGER TIRE.
Oct 10, 2016
STEERING COLUMN RECALL (CAMPAIGN 97) WAS IDENTIFIED AS PERFORMED BY HYUNDAI ON NOVEMBER 12, 2010. WHILE HAVING REPAIRS DONE TO 2011 HYUNDAI SONATA, THE MECHANIC IDENTIFIED THAT THE CAR HAD A RECALL WHICH WAS CHARACTERIZED BY THE STEERING PROBLEMS/SHAKING IDENTIFIED. HYUNDAI WAS CONTRACTED AND THEY SCHEDULED AN APPOINTMENT TO HAVE THE CAR DIAGNOSED STATING THEIR POLICY... "ONCE A RECALL / ALWAYS A RECALL." I REALLY DID NOT REALLY LIKE IT WHEN I WAS TOLD THAT IF THE PROBLEM WAS NOT THE STEERING COLUMN RECALL, I WOULD BE CHARGED FOR THE DIAGNOSIS. I REALLY DID HAVE A PROBLEM WHEN I WAS TOLD THAT THEY WOULD NOT TELL ME WHAT THE CHARGES MAY BE. COMPOUNDING THIS, THE RIMS HAVE CORRODED TO THE POINT WHERE THEY ARE ALMOST COMPLETELY BLACK. THIS HAS BEEN CONTRIBUTED TO BE CORROSION OF SOME SORT BY THREE INDEPENDENT INSPECTORS. WHEN I ASKED HYUNDAI MFG. & ES HYUNDAI FOR REPAIR/REPLACEMENT UNDER THE CORROSION WARRANTY, I WAS TOLD THIS IS NOT COVERED UNDER THEIR CORROSION WARRANTY. MY REPEATED REQUESTS TO HAVE A SERVICE MANAGER/TECHNICIAN TO LOOK AT THE RIMS AND HELP EXPLAIN WHAT THE PROBLEM IS HAVE BEEN REPEATEDLY IGNORED. WHY CAN'T THESE PEOPLE SAY WHAT THEY MEAN AND DO WHAT THEY SAY?
Aug 20, 2015
+ 2 more complaints for this component
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
My 2011 Hyundai sonata Engine failed in April 2023. Was towed and the engine was replaced due to the recall. Got car back November 4th 2023. Fuel gauge never went out and after driving about 3 miles the engine light came on. Dec 13th was driving on highway and felt like the car was going to fall apart. Able to get off highway only for the car to die. Every light including some I have never seen came on. Was stuck on the side of the road with my ESA dog in 28°. Temp. For over an hour with no power and hazards starting to dim. I'm disabled and had no help. Local PD towed vehicle and drove me home. Car sat at tow yard collecting fees as I was waiting for the dealership to call me back. Finally got help with paying the tow yard company only to be stuck once again for over an hour in the cold and then denied a tow to the dealership since they decided to cancel my appointment by text while I was on with Hyundai roadside assistance. They denied any help. Luckily the tow yard felt bad and made a call for me and a friend came and paid the 160.00 tow truck to get the car back to my house. They have now not returned my calls and the case manager has not responded as well. This is unacceptable. I don't have any money and I have no idea how they can get away with treating a disabled person in the winter days before Christmas by letting me be stranded twice on the side of the road with an engine that has less than 10 miles on it.
Dec 28, 2023
I'm smelling has from under the car and it's got a ticking sound and burning oil it looks like
Feb 23, 2023
I HAVE HAD ISSUES WITH THIS VEHICLE SINCE OCT 2019. AT THAT TIME I HAD A RECALL FOR THE HARD KNOCK SENSOR AFTER THAT IT CONTINUES TO GIVE ME ISSUES. THE CHECK ENGINE COMES ON CONTINUOUSLY EVERY WEEK. I FIX ONE ISSUE THEN THE LIGHTS COMES BACK ON FOR ANOTHER. MY CAR SHAKES WHILE DRIVING LIKE ENGINE WANTS TO STOP, DOESN'T WANT TO ACCELERATE OVER 40 MILES IN THE MIDDLE OF THE HIGHWAY STREETS IT'S NOT SAFE FOR A VEHICLE TO STOP ACCELERATING WITHOUT ANY WARNING THEIRS OTHER BYSTANDERS THAT CAN CRASH INTO ME.I CONTACTED HYNDUAI EVERY MONTH SINCE OCT URGING THEM TO DO A FULL DIAGNOSTIC CAUSE MY VEHICLE ALREADY HAS 13 RECALLS ON IT PREVIOUSLY AND I STRONGLY FEEL THIS VEHICLE IS ONE OF THE DEFECTIVE ONES. HYNDUAI KEEPS TURNING THEIR BACK ON ME AND TELLS ME I NEED TO FIX THIS THEN THIS THEN THAT. I ALSO HAVE A FUEL SMELL AND A EVAP CODE THAT KEEPS COMING ON WHICH THIS RECALL WAS SUPPOSED TO BE FIXED AND IF IT HAPPEND AGAIN ITS GUARANTEE TO BE FIXED AGAIN. HYNDUAI TOLD ME NO. THEY KEEP TURNING THEIR BACK ON ME. I FEAR THAT MY VEHICLE WILL CAUSE HARM TO ME AND OTHERS DUE TO THE LACK OF HYUNDAI NOT TAKING MY VEHICLE SAFETY SERIOUSLY.
May 25, 2020
VEHICLE WILL SHUT DOWN WHILE DRIVING DOWN THE ROAD. NO WARNING LIGHTS OR SOUNDS. THE ENGINE WILL JUST SHUT DOWN COMPLETELY. ENGINE STARTS UP AGAIN BUT WILL AGAIN SHUT DOWN WHILE DRIVING. NO CODES WILL COME UP ON THE ECM WHEN SCANNED AT A MECHANIC SHOP. NO WAY TO TELL WHAT IS GOING ON. HYUNDAI DEALER HAS NO ANSWERS FOR ME.
Jul 15, 2019
TAKATA RECALL .ON 2/2/2019 MY CAR STALLED OUT WHY I WAS DRIVING AND WHEN I LIFTED THE HOOD IT'S WAS A ELECTRICAL BURNING SMELL WITH SMOKE COMING FROM UNDER THE MOTOR I HAD THE CAR TOWED AND THE TOW DRIVER ALSO SAID HE SMELLED LIKE SOMETHING. ELECTRICAL WAS BURNING I WAS COMING OFF A MAIN HIGHWAY TO GET AN A CITY STREET HAD A FRIEND CHECK OUT THE STARTER WHICH HE REPLACED, AND I REPLACED IT WITH A NEW BATTERY.AND MY FRIEND SAID THE MOTOR IS LOCKED
Feb 13, 2019
+ 1 more complaint for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
6 complaints
The connection between the brake light and the socket is very poor and the motion of the vehicle often causes them to go out. I have replaced the bulbs and sockets multiple times and I find myself routinely conducting this same repair. This is a safety issue as functioning brake lights are a crucial safety feature for night time driving. I have had this issue diagnosed and repaired by an auto service professional a year ago and I am still having the same problem recur. No warning lights come on when the brake lights fail so I am required to routinely check them myself.
Mar 03, 2022
My husband took car to Rainbow City, AL location to have some recalls fixed. 2wks later we go to pick up the car & as we go to to leave, me following behind him, I noticed passenger brake light out. I call & tell him, then I notice the middle brake light isn’t going off at all- it’s staying lit. I then notice, when he adjusted the headlights the passenger brake light came on & driver side brake light went off. But middle brake light wasn’t going off, it continued to stay on. I looked it up & it’s a known issue with this model. I then look up for any further recalls and yes there are but my vin isn’t attached to this recall as it obviously should be. We took it back to dealer & call then go rounds with them and they blame it to be cold weather, absurd, but looking into this issue it could result in an accident if driving because I nearly rear ended my husband not knowing if he was on the brakes or not on his way back to the dealership service center. I also know if the car recognizes the brakes to be pressed while actually driving it could easily jump out of gear! Being that the lights no matter if altering sides when on stated off as if someone we’re staying on the brakes. This needs to be added to your recall listing immediately! I’m afraid of driving it! I’m definitely not putting my children in this vehicle! Please help! You may respond to me via email [email protected] . Thank You, Traci
Feb 20, 2022
on my 2011 hyundai sonata BOTH of my brake light bulbs and wiring caught fire and started smoking from the inside of my trunk. I have notified Hyundai of this and they refused to do anything about it even though it is an EXTREMELY dangerous issue that hyundai should fix free of charge!!!!! Now i have no brake lights on my vehicle because of this !!!!!!
Oct 18, 2021
BRAKE LIGHTS STAY ON GOT A RECALL ON IT DEALER SAYS THEY FIXED IT AND NOW WANT YO CHARGE ME OVER 200.00 TO FIX IT AGIN
Sep 03, 2019
RECALL CODE 136, BRAKE LIGHTS STAY ON. THIS DOES NOT SHOW UP IN MY HISTORY OF RECALLS FOR MY SONATA. THE VEHICLE REAR BRAKE LIGHTS WILL STAY ON AFTER FULL RELEASE OF THE BRAKE PEDAL. BRAKE LIGHTS MAY SHOW OFF, CAR IS THEN SHUT OFF. 2 MINUTES LATER, THE CAR BRAKE LIGHTS ARE ON (NOT ALL THE TIME, BUT FREQUENT ENOUGH). THIS IS A REOCCURRING EVENT.
Jul 21, 2019
+ 1 more complaint for this component
STEERING,ELECTRICAL SYSTEM,AIR BAGS
6 complaints
"POWER ASSIST RECALL/AIR BAG RECALL" THE ELECTRICAL POWER STEERING IN MY CAR HAS CREATED A PROBLEM WHEN DRIVING ON THE INTERSTATE. THE COST TO REPAIR THE CAR IS IN EXCESS OF $1200 NEW AND $600 OR MORE USED. THE ELECTRICAL PANEL IN THE CAR IS NOT COMPLETELY FUNCTIONAL EITHER. I HAVE PROBLEMS WITH POWER WINDOWS AND LOCKS. THERE HAVE BEEN A TOTAL OF MORE THAN 10 RECALLS ON THIS PARTICULAR MODEL VEHICLE. I CANNOT AFFORD TO REPAIR OR PURCHASE ANOTHER VEHICLE. WHEN I INVESTIGATED FURTHER THIS WAS THE LATEST ISSUE LISTED. STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL SUMMARY: HYUNDAI MOTOR COMPANY (HYUNDAI) IS RECALLING CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED DECEMBER 11, 2009, TO OCTOBER 31, 2010. IN THE AFFECTED VEHICLES, THE ELECTRONIC POWER STEERING (EPS) CIRCUIT BOARD MAY BE DAMAGED AND RESULT IN A LOSS OF POWER STEERING ASSIST. IN ADDITION THERE ARE SEVERAL AIR BAG RECALLS ON THE VEHICLE. INCLUDING THE FOLLOWING: FRONTAL AIR BAGS, SEAT BELT PRETENSIONERS, AND SIDE AIR BAGS ARE DISABLED, THERE IS AN INCREASED RISK OF INJURY TO THE VEHICLE OCCUPANTS IN THE EVENT OF A VEHICLE CRASH THAT NECESSITATES DEPLOYMENT OF THESE SAFETY SYSTEMS.
Mar 06, 2019
THE AIRBAG LIGHT IN MY 2011 HYUNDAI SONATA CAME ON WHILE I WAS DRIVING ONE DAY. THE CAR HAS NOT BEEN IN ANY ACCIDENTS. THE AIRBAG LIGHT HAS BEEN ON FOR SEVERAL MONTHS NOW AND I'VE BEEN TOLD BY DIFFERENT MECHANICS THAT THIS MAY BE THE RESULT OF PROBLEMS IN THE ELECTRICAL STEERING SYSTEM. I'VE CHECKED NUMEROUS BLOGS AND FOUND THAT MANY OTHER PEOPLE ARE HAVING THE EXACT SAME ISSUE WITH THEIR 2011 HYUNDAI SONATAS.
Oct 27, 2018
2011 SONATA, CAR BURNS OIL TO BLACK IMMEDIATELY. TOOK CAR IN ON WARRANTY SERVICE FOR FRONT KNOCKING NOISE THAT APPEARED TO GENERATE FROM STEERING WHEEL. REPLACED LEFT TRANSAXLE, STILL NOISE TOOK IT BACK THEY REPLACED RIGHT TRANSAXLE. THE ISSUES WITH ELECTRICAL STILL EXIST THEY'VE REPLACED THE LEFT SIDE BUTTONS ON STEERING WHEEL EVEN THOUGH I COMPLAINED NONE WORKED CORRECTLY. NOW CRUISE CONTROL IS NONEXISTENT. THE AIRBAG LIGHT CAME ON AT 73000 MILES. SEAT DOESN'T GO ALL THE WAY DOWN. THERE IS A DEFINITIVE RATTLE ORIGINATING FROM THE ENGINE AND AT TIMES THE REAR END SEEMS TO HAVE DRAG AND SHAKE. THEY INSPECTED CAR FOR RECALL AND OF COURSE THEY SAID MY VEHICLE IS UNAFFECTED BUT WHO KNOWS HOW THOROUGH THEIR INSPECTION ACTUALLY IS. I MEAN THEY REPRESENT HYUNDAI SO WHY WOULD THEY WANT TO SAY IT WAS BAD PRIOR TO ANY BREAKDOWN. RIGHT. I FEEL LIKE THIS SEVERE OF AN ISSUE SHOULD HAVE AN INDEPENDENT INSPECTION.
Jun 21, 2017
AIR BAG LIGHTS ON ALL THE TIME THE PASSENGER SIDE SEAT BELT LIGHT ALWAYS FLASHES THE OVER HEAD DOME LIGHT IS BURNING OUT AND I HAVE ALSO HAD THE FRONT SWAY BAR LINKS REPLACED 2 TIMES IN 2 YEARS IN LESS THAN 10000 MILES
Mar 16, 2017
BRAKE LIGHTS-MY BACK BRAKE LIGHTS WON'T WORK..WIRING PROBLEM? STEERING WHEEL-MY STEERING ASSEMBLY IS LOOSE AND MAKES A LOUD CLICKING SOUND ..THE DEALERSHIP SAID IT WAS A GEAR THAT NEEDS TO BE REPLACED .. AIR BAGS- I WAS IN A WRECK AND THE AIR BAGS NEVER DEPLOYED..WASBHIT HARD..ALSO NOW A DEFAULT AIR BAG LIGHT IS ON?
Feb 16, 2017
+ 1 more complaint for this component
AIR BAGS,SEATS
6 complaints
AIRBAG LIGHT ILLUMINATED, DEALERSHIP SAYS SENSOR NEEDS REPLACING WHICH REQUIRES REPLACEMENT OF FRONT PASSENGER SEAT TRACK ASSEMBLY. SENSOR IS PART OF ASSEMBLY AND CAN'T BE REPLACED SEPARATELY. COST WITH TAX WILL BE $975. ANOTHER CODE CAME UP ALONG WITH THIS ONE. ONE ON STEERING COLUMN WAS COVERED BY HYUNDAI SO CAN'T UNDERSTAND WHY THIS ONE SHOULDN'T BE AS WELL. SEEMS ASININE TO HAVE SENSOR INTEGRATED INTO SEAT TRACK AND NOT REPLACEABLE ON ITS OWN.
Feb 28, 2018
AIRBAG LIGHT ILLUMINATED. DEALERSHIP CLAIMS THAT PASSENGER SEAT TRACK ASSEMBLY NEEDS TO BE REPLACED FOR UPWARDS OF $900. CAR IS OUT OF WARRANTY, BUT THIS IS CRITICAL PART OF SAFETY SYSTEMS. HYUNDAI DOES NOT STAND BEHIND THESE SAFETY SYSTEMS.
Feb 24, 2017
AIRBAG LIGHT CAME ON AT 66800 MILES. TOOK CAR TO HYUNDAI DEALERSHIP BEING TOLD DRIVER SEAT NEEDS REPLACED BECAUSE SENSOR WENT BAD!!!! SAYS IT WILL BE LIKE 800 DOLLARS TO GET A NEW SEAT. SO AIRBAGS WON'T WORK UNLESS I BUY A NEW SEAT. THERE SHOULD BE A SAFETY RECALL DONE ON THESE 2011 HYUNDAI SONATA LIMITED WITH THIS PROBLEM!!!! I HAVE READ THAT LOTS OF PEOPLE WHO OWN THESE CARS HAVE THE SAME PROBLEM!!!!
Mar 16, 2016
AIR BAG LIGHT CAME ON AT 66700 MILES. TOOK TO LOCAL HYUNDAI DEALER FOR MAINTENANCE AND TO CHECK AIR BAG LIGHT AND WAS TOLD PASSENGER SEAT BOTTOM AND TRACK NEEDED REPLACED. WOULD COST APPROXIMATELY 850 DOLLARS. THIS IS A MANUFACTURE DEFECT AND I HAVE KIDS AND CAN'T EVEN TRUST DRIVING THIS CAR DUE TO SAFETY ISSUE WITH THE AIRBAGS LIKELY NOT DEPLOYING!!!!! THIS NEEDS RECALLED!!!! I NEED TO BE ABLE TO TRUST MY CARS SAFETY. ESPECIALLY WITH MY 3 KIDS. RECALL THIS ASAP PLEASE....... I HAVE READ THIS IS A PROBLEM WITH MOST 2011 HYUNDAI SONATAS FROM PEOPLE'S COMPLAINTS ALL OVER THE INTERNET. OBVIOUSLY A DEFECT AND A HUGE SAFETY ISSUE!!!!!
Mar 16, 2016
FRONT PASSENGER WEIGHT CLASSIFICATION SENSOR FAILURE. DEALERSHIP SAYS THE ONLY WHY TO FIX IT IS TO REPLACE SEAT FOR 1800.00. DEALERSHIP CANNOT TELL ME IF SRS WILL WORK WHEN NEEDED. AFTER DOING SO RESEARCH ONLINE THIS LOOKS LIKE A BIG PROBLEM WITH HYUNDAL CARS THROUGHOUT MANY MODEL YEARS. HYUNDAI HAS FAILED TO REMIT THIS PROBLEM AND IS SELLING VEHICLES TO THE PUBLIC WITH FAULTY AIR BAG SYSTEMS.
Aug 22, 2015
+ 1 more complaint for this component
EXTERIOR LIGHTING,ENGINE
5 complaints
I bought this car from someone in April of 2024 and the person who i bought it from said everything was perfectly fine, they brought it to the Hyundai dealership and according to the mechanic there the engine was fine….i have taken care of the engine since i bought the car, kept up with oil changes and everything….until a few days ago when the whole thing ceased up on me while driving down the road to my sons school. I wasnt going fast either, the speed limit is 40mph where i was when it happened, but I’m glad i have quick reflexes because otherwise we would have wrecked the car. Everything shut off on me and now its knocking. There is alot of metal shavings in my oil and my mechanic tried to drain it a few times to get the debris out of the oil but it does no good.
Oct 21, 2025
FIRST, MY LOW BEAMS QUIT WORKING MONTHS AGO. BULBS ARE GOOD. I EVEN TOOK IT IN TO A SHOP TO HAVE IT CHECKED. THEY SAID THEY COULDN'T FIND ANYTHING AND THAT IT WAS AN ELECTRICAL ISSUE. THAT MAKES SENSE SINCE I JUST STARTED HAVING ISSUES WITH THE DOME LIGHTS INSIDE AS WELL. HAVE TO HAVE THE INSIDE LIGHTS TURNED OFF OR THEY WILL NOT GO OFF. MOST RECENTLY, ON THE HIGHWAY ON MY WAY TO WORK, MY CAR LOST POWER AND THE DASH LIT UP WITH LIGHTS AND I HAD TO PULL OVER. STARTED MAKING A LOUD CLANGING NOISE AS WELL. TOOK IT TO THE SHOP AGAIN TO GET IT LOOKED AT. THEY SAID MY OIL WAS ALMOST GONE. NO OIL ON THE DIPSTICK. I JUST RECENTLY HAD THE OIL CHANGED! SHOULD NOT BE OUT OF OIL. THEY FURTHER NOTED THAT THERE WERE NO SIGNS OF OIL LEAKAGE ANYWHERE. SUGGESTED THAT THE ENGINE WAS FAULTY AND WAS EXCESSIVELY BURNING OIL. NOT SURE WHAT I AZA M SUPPOSED TO DO NOW. I HAVE A ISSUES WITH SAFETY DUE TO MY LIGHTS NOT WORKING, AND A BIGGER ISSUE WITH MY ENGINE NOT WORKING PROPERLY. I NEED HELP!
Jul 18, 2020
PURCHASED THIS CAR IN SEPTEMBER 2016,REPLACED REAR DRIVERS SIDE TAIL LIGHT,TWO WEEKS LATER THE SAME TAIL LIGHT BLEW OUT AND I REPLACED IT AGAIN. I HAVE REPLACED THIS SAME TAIL LIGHT EVERY MONTH NOW SINCE I PURCHASED THE CAR. I HAVE ALSO CHANGED THE OIL FAITHFULLY SINCE I PURCHASED THE CAR IN SEPTEMBER OF 2016. THE OIL LIGHT STARTED ILLUMINATING LAST MONTH(MARCH)THEN IT WOULD GO OUT,I HAD THE OIL CHANGED,3 WEEKS LATER THE LIGHT ILLUMINATED AND THE CHECK ENGINE LIGHT ILLUMINATED AGAIN,AGAIN,I HAD THE OIL CHANGED FIRST WEEK OF APRIL.I WAS DRIVING HOME FROM RUNNING ERRANDS,CAR WOULD NOT PICK UP SPEED ON THE INTERSTATE SO I PULLED OFF TO THE SHOULDER GOT OUT CHECKED UNDER THE HOOD BECAUSE THE CHECK ENGINE LIGHT HAD ILLUMINATED AGAIN AND THE CAR HAD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT,I CHECK THE OIL DIPSTICK,IT WAS BONE DRY,I HAD JUST HAD THE OIL CHANGED MAYBE TWO WEEKS PRIOR. I HAD THE CAR TOWED HOME,PUT A COUPLE OF QUARTS OF OIL IN THE CAR,STARTED IT UP AND IT STALLED OUT IN THE DRIVEWAY. APRIL 26,I HAD IT TOWED TO MY MECHANIC SHOP TO DIAGNOSE THE ISSUE.TODAY APRIL 28,2017 HE TELLS ME THAT THE OIL BEARING IS LOSING OIL PRESSURE AND NOW I NEED A NEW ENGINE.
Apr 28, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT ALSO INDICATED THAT THE BRAKE LIGHTS WOULD ERRONEOUSLY REMAIN ACTIVATED WHILE OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS 100,000.
Nov 06, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. IN ADDITION, THE BRAKE LIGHT WAS CONSISTENTLY ILLUMINATED, EVEN WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,683.
Sep 25, 2015
AIR BAGS,UNKNOWN OR OTHER
5 complaints
Dashboard has large cracks all over it including where the passenger air bag is located. I am concerned about the pieces of plastic flying if the air bag deploys. Also concerned that the cracks could release the air bag at any time, even during normal driving. Dealer only suggested getting a dashboard cover, but that would negate the purpose of the air bag. My research showed that there are many other cases of the happening with Hyundai Sonata's 2011-2014.
Feb 17, 2025
SE AGRIET LA PARTE DE ARRIBA DEL DASH EN DOS REAS Y A LOS DAS PRENDI LA SEAL DE LAS BOLSAS DE AIRE, AUTO DUERME EN MARQUESINA.
Dec 21, 2019
WHILE DRIVING, I NOTICED A RED LIGHT FLICKERING ON AND OFF ON MY DASHBOARD. I NOTICED THAT IT WAS THE DRIVER SIDE AIR BAG INDICATOR LIGHT. IT NOW STAYS ON CONSTANTLY, WHETHER IN MOTION OR NOT. NOT SURE WHAT THE ISSUE IS, AS MY AIRBAG HAS NEVER BEEN DEPLOYED. I AM AFRAID OF IT DEPLOYING WHILE DRIVING, BUT WAS TOLD THAT IT WOULD NOT FROM ONE OF THE HYUNDAI DEALER SERVICE REPS. IT WILL COST $112 JUST FOR A DIAGNOSIS OF THE PROBLEM.
Sep 26, 2017
ON MULTIPLE OCCASIONS MY VEHICLE HAS BEEN SERVICED BY A HYUNDAI DEALERSHIP IN SOUTH FLORIDA. AFTER "REPAIRING" THE AIR BAG SIGNAL, IT HAS REAPPEARED ON AT LEAST FOUR TRIPS TO THE DEALER. AFTER MULTIPLE REPAIR (INCLUDING THE REPLACEMENT OF THE CABLES) THE FOLLOWING ISSUES STILL OCCUR; 1) THE OIL INDICATOR LIGHTS AND THE TACHOMETER LIGHTS GO ON AND OFF PERIODICALLY, 2) THE AIR CONDITIONER GOES OFF, THE COMES BACK AGAIN IN FEW MINUTES, 3) THE LOW AIR LIGHT COMES FOR MY TIRES, 4) ENGINE LIGHT, AND 5) SPEEDOMETER INDICATOR WENT UP AND DOWN WITH THE VEHICLE TRAVELING AT THE SAME SPEED. THE VEHICLE IS CLOSE TO 76,000 MILES. THE ABOVE INDICATED EVENTS OCCURRED PRIMARILY WHILE DRIVING IN CITY STREETS. HOWEVER, SOME OF THEM WERE EXPERIENCED IN HIGHWAY TRAFFIC.
Oct 22, 2016
MY AIR BAG LIGHT STAYS ON AFTER I START MY ENGINE, I HAVE NO ONE ELSE IN THE VEHICLE ONLY A LIGHT JACKET OR LUNCH BAG ON THE PASSENGER SEAT. IT STARTED THREE DAYS AGO.
Apr 20, 2016
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
Car spontaneously caught fire while turned on. First smoke started coming from under the hood. Within three - five minutes, the car erupted in flames followed by a minor explosion that burned more than half of the car causing a total loss.
Sep 19, 2024
Smell of fuel & starting issues. The car has been taken to the dealer multiple times regarding gas fumes and they could not find anything. And it is currently at a mechanic shop to for same reason. When you start the car it doesnt take long before the whole car smells like gas & the smell is so strong it is suffocating. The car is health & fire risk. Also the car sometimes doesnt want to start for days but the starter, battery, alternator all work & even the mechanic doesnt know whats wrong with it. Apperantly there is no recall & if you search online there are alot of people with same cars complaining about gas smell & starting issues..
Apr 04, 2023
I DROVE MY 2011 HYUNDAI SONATA ON THE HIGHWAY, WHILE TRYING TO ACCELERATE MY VEHICLE TO MATCH THE FLOW OF TRAFFIC I NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH. I PULLED MY VEHICLE OVER TO THE BREAK DOWN LANE AND ENGAGED HAZARD LIGHTS. I RELEASED THE HOOD LATCH AND OPENED HOOD TO ENGINE COMPARTMENT. I SAW SMOKE AND COULD SMELL BURNING PLASTIC. I CHECKED MY OIL LEVELS AND DID A QUICK INSPECTION OF FLUID LEVELS. WHEN I TRIED TO RESTART MY CAR THE VEHICLE WOULD NOT START. I HAD THE CAR TOWED TO A MECHANIC, THE MECHANIC STATED THAT THE STARTER WAS BURNED OUT. HE REPLACED THE STARTER AND WHEN ATTEMPTING TO START THE CAR THE NEW STARTER BEGAN TO SMOKE AS WELL. HE STATED THAT IT WAS GOOD THAT I PULL THE CAR OVER SO QUICKLY CAUSE THE CAR COULD HAVE CAUGHT ON FIRE. THIS HAPPENED RECENTLY AND HE HAS STATED IT WILL REQUIRE FURTHER INVESTIGATION BUT HE IS PRETTY SURE THE ENGINE HAS SEIZED.
Dec 16, 2018
OUR 2011 HYUNDAI SONATA GLS 2.4 ENGINE CAUGHT FIRE AS MY WIFE WAS RETURNING HOME FROM TAKING OUR SON TO SCHOOL. MY WIFE SMELLED GASOLINE AND THEN IT BURST INTO FLAMES. THIS WAS THE SECOND REPLACEMENT ENGINE COVERED UNDER WARRANTY AND HAD LESS THAN 6000 MILES ON IT. HYUNDAI MALL OF GEORGIA HAS PERFORMED ALL WARRANTY SERVICE WORK ON THIS VEHICLE. AFTER THE SECOND ENGINE AND MANY OTHER WARRANTY REPAIRS TRIED TO ENVOKE THE LEMON LAW BUT WAS DENIED BY HYUNDIA CASE #9412898.
Oct 31, 2016
OIL LIGHT BLINKED ON AND OFF TWICE. CAR WAS MAKING A KNOCKING NOISE. STOPPED TO CHECK OIL; ABSOLUTELY NO OIL IN THE VEHICLE. NO SIGN OF LEAK; NO SMOKING; NO OTHER INDICATION OF PROBLEM. PUT 3 QUARTS OF OIL IN THE CAR. KNOCKING SOUND WAS WORSE. DROVE CAR HOME AND HAVEN'T DRIVEN IT SINCE. THIS IS ONE OF MANY PROBLEMS I'VE HAD WITH THIS CAR. I GET REGULAR OIL CHANGES. I HAVEN'T HAD THE CAR LOOKED AT YET DUE TO COST AND OUT OF WARRANTY. I'VE READ OTHER COMPLAINTS OF LOSS OF OIL RESULTING IN COMPLETE ENGINE FAILURE. THERE WAS ABSOLUTELY NO INDICATION THAT THE OIL WAS EVEN LOW WHICH I ATTRIBUTE TO THE FAULTY ELECTRICAL SYSTEM SINCE I'VE HAD PROBLEMS WITH THAT AS WELL. IT'S MY OPINION THAT THIS CAR IS UNSAFE TO DRIVE. I'VE READ THIS YEAR MODEL HAS OVER 900 PROBLEMS WHILE OTHER YEAR MODELS HAVE AVERAGE OF 230 SOMETHING PROBLEMS. OBVIOUSLY, THIS CAR SHOULD BE COMPLETELY RECALLED AND REPLACED BY HYUNDAI DEALER. *JS
Dec 30, 2014
STEERING,SUSPENSION,ENGINE
5 complaints
I started to get engine knocking noises about 6 months after the purchase of the used car. This knocking noise began to increase in frequency as I pressed my foot on the accelerator and the car would not accelerate when I pressed my foot on the gas pedal. Then the car would shut down in the middle of traffic. After waiting about 30 -45 mins, I would try to start the car again and would start and initially run as long as I drove less than 20 miles/hour the knocking noise level would decrease but if I went above 15 - 20 mph the car would shut down. The check engine light and engine oil light would come on. So I would check the engine oil level oil using the dip stick and it showed oil levels were ok. On October 10 2023 while driving to Walmart the engine turned off and would not start after waiting over 1 hour and I was stuck in the mall entrance road. A concerned driver with his passengers pushed the car to a Walmart parking spot where it is currently at. In addition, the traction light kept coming on and I paid the Hyundai dealership $2,800 to repair to keep the car from drifting to the left and to get the light off.
Oct 11, 2023
I TOOK MY CAR TO THE HYUNDAI DEALERSHIP IN TURNERSVILLE NJ THEY CLAIMED THEY BUT A "NEW" ENGINE AS A REPLACEMENT OF MY RECALL BECAUSE THE ENGINE WAS MAKING A KNOCKING SOUND SO THEY KEPT MY CAR FOR 3 MONTHS THEN THEY CALLED ME ON MEMORIAL WEEKEND TO PICK UP MY CAR TWO DAYS AFTER I PICKED UP MY CAR THE ENGINE LIGHT WENT BACK ON SO I TOOK THE CAR BACK THEN SERVICE DEPARTMENT WANTED TO CHARGE ME TO FIX IT WHICH I REFUSED TOO. NOW LAST MONTH I GET ANOTHER RECALL FOR MY HYUNDAI 2011 SONATA WHAT IT'S GOING ON MY ENGINE LIGHT STILL GOES ON AND TO BE HONEST I'M SO DISAPPOINTED WITH THIS CAR THAT I DON'T EVEN DRIVE EVEN THOUGH I'M MAKING PAYMENTS ON IT STILL. I HATE MY CAR AND HYUNDAI CARS
May 02, 2019
ELECTRIC FAILURE AT FIRST, ALWAYS STUCK ON ROAD. ENGINE WAS REPLACED ON RECALL, CLUNKING SOUND UNDERNEATH, STRUTS REPLACED AND HAD TO PAY, THAT DID NOT FIX PROBLEM, THEN THEY REPLACED COUPLING IN STEERING WHEEL, NOISE STILL HAPPENING WITH CLUNKING SOUND, WHICH ALSO IS WEARING OUT TIRES IN FRONT THST WERE REPLACED 3 X. DEALER DID NOT FIX PROBLEM, THEY DONT KNOW WHAT IT IS., CLUNKING IS WHILE DRIVING OVER A LITTLE BUMP OR WHILE STEERING CAR AND TURNING.
May 09, 2018
VEHICLE IS MAKING A LOUD CLICKING SOUND IN THE STEERING COLUMN AND WHILE TURNING EITHER LEFT OR RIGHT ITS A DOUBLE CLICKING LOUD SOUND. WHILE THE VEHICLE IS AT A STILL POSITION WHEN YOU TURN THE WHEEL YOU CAN HEAR A CLICKING NOISE BOTH RIGHT OR LEFT. IF YOU HIT A BUMP YOU CAN HEAR A LOUD ANNOYING SOUND LIKE SOMETHING IS LOOSE. IT GETS LOUDER AND LOUDER. YOU CAN HEAR IT OVER THE RADIO. THIS HAPPENS EITHER ON STREETS AND THE INTERSTATE AKA HIGHWAY
Sep 26, 2017
I BOUGHT MY 2011 HYUNDAI SONATA BACK IN FEBRUARY 2012 FROM ENTERPRISE CAR SALES AND EVER SINCE I BOUGHT IT I BEEN HEARING A KNOCKING SOUND IN THE FRONT END OF MY CAR WHILE IM DRIVING FROM MAYBE 10MPH TO 40MPH. BUT ON THE HIGHWAY WHEN I REACH SPEEDS OVER 50MPH I DON'T HEAR ANYTHING. I HAVE TAKEN IT TO THE DEALER NUMEROUS OF TIMES I HAVE HAD CERTIFIED MECHANICS CHECK IT AND THEY TOLD ME IT COULD BE ONE OF THE MOTOR MOUNTS BUT THE DEALER NEVER WANTED TO CHANGE IT THEY KEPT TELLING ME THE CAR WAS FINE. NOW ITS GOING TO BE A YEAR LATER AND MY CAR HAS THAT SAME KNOCKING SOUND IN THE FRONT BUT NOW ITS EXTREMELY LOUD. I CAN FEEL THE KNOCKING THROUGH THE STEERING TOO SO NOW I DON'T KNOW WHAT TO DO. *TR
Dec 06, 2013
EXTERIOR LIGHTING,SERVICE BRAKES
5 complaints
Brake lights have been needed to be replaced multiple times a year, since I purchased the car. Now this past year I have had to replace my break lights more often and noticed the port that holds the light appears to be burnt. So after I noticed the situation, I googled to see if there were any recalls and there have been, but my dealership advised me that my car had no recall for the break lights but had other recalls (which nothing was ever sent to me stating any recalls). Also be advised approximately every 5 hyundai sonata has a break light out. I am EXTREMELY upset that there has not been a recall for the break lights and also upset that the dealer charged $115.00 for two break light bulbs and “labor”) and why was I not aware of recalls on my vehicle until I went into the dealership with a problem.
May 08, 2022
MY BRAKE LIGHTS REMAINED ILLUMINATED WHEN I WAS NOT PRESSING THE BRAKE. I DISCOVERED THIS AFTER THEY STAYED ON EVEN WHILE THE CAR WAS OFF AND PARKED, AND DRAINED THE BATTERY SO THE CAR WOULD NOT START. THE MECHANIC REPLACED THE BRAKE LIGHT SWITCH AND RUBBER STOPPER PAD.
Sep 11, 2018
I HAVE SEVERAL COMPLAINTS WITH MY SONATA AS IT RELATES TO BRAKES AND TAIL LIGHTS. I HAVE HAD TO REPLACE THE BRAKE STOPPER AS IT WAS MAKING THE CAR RANDOMLY SLOW DOWN IN WHEN I WAS DRIVING ON THE HIGHWAY AT SPEEDS IN EXCESS OF 70 MPH .. WHEN THIS WAS HAPPENING THE TRACTION CONTROL LIGHT ALSO REMAINED ON IN THE DASHBOARD. I ALSO HAD BRAKE CALIBERS THAT WERE LOCKED IN PLACE ON MY FRONT BRAKES CAUSING AN ISSUE HAVING METAL AGAINST METAL. AT THIS SAME TIME, MY TAIL LIGHTS WERE REMAINING ON EVEN WHEN THE CAR WAS OFF. THE STOPPER FIXED THIS ISSUE BUT I WAS ALSO ADVISED THAT I HAD TO REPLACE THE WHOLE REAR LIGHT MODULE BECAUSE THE WIRES HAD MELTED TOGETHER THIS TIME IT WAS THE LEFT SIDE. IN OCTOBER I RELAXED THE WHOLE RIGHT SIDE REAR LIGHTING MODULE BECAUSE THE WIRES HAD MELTED TOGETHER IN THAT LIGHT TOO! ALL OF THESE REPAIRS TOOK PLACE WITHIN A YEARS TIMEFRAME. I HAVE DOCUMENTATION BUT NOT WITH ME RIGHT AT THIS MOMENT. ALL OF THESE SCENARIOS ARE PRETTY SCARY AND PUT ME AND MY SON AT RISK. NOT TOO MENTION MY CAR IS CURRENTLY UNDER AN OIL CONSUMPTION TEST BECAUS WE HAVE NO IDEA WHERE THE ENGINE OIL IS GOING. THE CAR HAS 140,000 MILES
Apr 27, 2018
BRAKE LIGHTS DO NOT WORK WHEN I CUT ON MY LIGHTS.
Oct 20, 2017
FOR 2ND TIME IN LESS THAN A YEAR MY SONATA WOULD NOT START BECAUSE OF THE BRAKE LIMIT SWITCH. THE INTERNET IS FULL OF THESE PROBLEMS ON THIS CAR AND HYUNDAI SHOULD BE FORCED TO DO SOMETHING ABOUT IT. THE 1ST TIME IT HAPPENED I WAS OUT OF TOWN AND THEY WANTED TO TOW IT 50 MILES IN THE OPPOSITE DIRECTION TO MY HOME. NO OFFER OF A LOANER TO GET ME HOME. PERHAPS ALL SONATA OWNERS SHOULD JUST TAKE THEIR CARS IN EVERY 6 MONTHS TO GET THE SWITCH REPLACED SO WE DO NOT END UP STRANDED SOMEWHERE WITH LIMITED HELP. I GUESS THIS PROBLEM IS NOT AS SERIOUS AS THOSE REPORTING SUDDEN ACCELERATION WHEN THEY PUSH THE BRAKE. *TR
Jun 25, 2012
SEATS
5 complaints
I JUST PURCHASED MY 2011 HYUNDAI SONATA FROM A PREVIOUS OWNER. SEVERAL RECALLS REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE PRIOR TO MY PURCHASE. THE ISSUE I'M REPORTING - THE DRIVER'S SIDE SEAT IS STUCK IN THE RECLINE POSITION AND THE SEAT WILL NOT GO BACK UP OR MOVE FORWARD TO INCLINE POSITION. I'M DRIVING WITH NO BACK SUPPORT. THE OTHER DRIVER'S POWER SEAT CONTROLS WORK EXCEPT FOR THE ONE THAT RAISES THE BACK OF THE SEAT. IN THE EVENT OF A CRASH, THE SEAT COULD INADVERTENTLY RECLINE AND INCREASE THE RISK OF A VERY SERIOUS INJURY OR FATALITY. MORE POWER SEAT FAILURES HAVE BEEN REPORTED ON THE HYUNDAI FORUM: HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/POWER-SEAT-FAILURE-HELP-NEEDED.107030/
May 07, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SEAT BACK PANEL FRACTURED AND THE WIRES TO THE SEAT WERE EXPOSED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCCAFFERTY HYUNDAI 1106 E. LINCOLN HWY, LANGHORNE, PA,19047) WHERE IT WAS DIAGNOSED THAT THE BACK COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,600. UPDATED 08/24/17*LJ *JS
Jun 28, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADRESTS COULD NOT BE ADJUSTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE HEADREST COULD ONLY BE SET TO THE HIGHEST POSITION. THE CONTACT STATED THAT THE HEADREST SETTING MADE IT UNCOMFORTABLE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 15,000. *TR
Apr 23, 2013
THE PASSENGER SEAT IS TO LOW AND THE SHOULDER HARNESS OF THE SEAT BELT WILL LAYS ACROSS THE NECK OF ANYONE 62 INCHES OR SHORTER. THE SEAT BELT SHOULDER HARNESS WILL NOT ADJUST TO A PERSON OF 62 INCHES OR LESS FORCING THEM TO USE A CUSHION OF SOME TYPE TO POSITION THEM HIGHER IN THE SEAT FOR THE HARNESS TO BE EFFECTIVE. *TR
Sep 12, 2011
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE PASSENGER SEAT WAS POSITIONED EXTREMELY LOW ADDING THE RISK OF INJURY TO THE PASSENGER IF A CRASH OCCURRED AND THE AIR BAG WOULD DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT WAS THE DESIGN OF THE SEAT AND THEY WERE UNABLE TO MAKE CHANGES TO THE DESIGN . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 492.
Sep 08, 2011
STEERING,WHEELS
5 complaints
EPS CHECK ENGINE ABS AND WHEEL LINEAMENT LIGHTS ARE ALL ON AND MY WHEELS SOUND HORRIBLE HITTING A SMALL BUMP
Aug 05, 2020
THIS IS INDEPENDENT OF CAMPAIGN 10V426000 WHICH INVOLVED "POTENTIAL LOSS OF STEERING ABILITY". IN 2018, 2017, 2016, 2015, THERE HAVE BEEN NUMEROUS COMPLAINTS INVOLVING THE 2011 HYUNDAI SONATA IN WHICH THE STEERING WHEEL SHAKES AGGRESSIVELY AT SPEEDS OF 60+. IN ADDITION, THERE IS A LOUD CLICKING SOUND THAT YOU CAN HEAR AND FEEL WHEN TURNING THE CORNER OR DRIVING AT SPEEDS OF 35+. WHILE SITTING IDLE, IF THE STEERING WHEEL IS EVEN SLIGHTLY MOVED FROM LEFT TO RIGHT, YOU CAN HEAR AND FEEL A KNOCKING/CLICKING SOUND. WHEN DRIVING AT SPEEDS OF 20+, ANY IMPERFECTION IN THE ROAD OR HIGHWAY CAUSES THIS "UNSTEADINESS" IN THE STEERING WHEEL AND THE CONTINUED KNOCKING NOISE. IN ALL CASES, IT ALMOST FEELS AS IF THE STEERING WHEEL OR THE TIRES ARE GOING TO DETACH FROM THE CAR WHILE DRIVING. THE CAR FEELS UNSAFE TO DRIVE IN NORMAL WEATHER CONDITIONS AND COULD BE LIFE THREATENING AT HIGH SPEEDS OR IN ADVERSE WEATHER CONDITIONS. GIVEN THE VAST NUMBER OF COMPLAINTS, I'M CONCERNED THAT NHTSA HAS NOT TAKEN ACTION. PLEASE FIND BELOW THE ONLINE COMPLAINTS REGARDING THIS MATTER. THIS PROBLEM IS LIKELY IMPACTING HUNDREDS OF THOUSANDS AS NOT EVERYONE WILL TAKE THE TIME TO WRITE A COMPLAINT. GIVEN THE PAST ISSUES WITH A "STEERING ISSUE' FOR THE HYUNDAI SONATA 2011, YOUR IMMEDIATE ATTENTION IN EXPEDITIOUSLY IDENTIFYING A POSSIBLE LIFE THREATENING PROBLEM WOULD BE GREATLY APPRECIATED. HYUNDAI HAS BEEN CONTACTED BY THE PUBLIC BUT HAS TAKEN NO ACTION ON THEIR OWN ACCORD. I HAVE ATTACHED EXAMPLES OF THE COMPLAINTS ONLINE CONCERNING THIS ISSUE. THANK YOU FOR YOUR ASSISTANCE AND REVIEW. HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/HYUNDAI/SONATA/STEERING/PROBLEM.ASPX HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/SONATA/2011/STEERING/SHAKES_WOBBLES_AND_CLICKS.SHTML. HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SONATA/STEERING-WHEEL-VIBRATE-PROBLEMS.PHP
Nov 15, 2018
THERE IS A PLAY IN STEERING INTERMEDIARY SHAFT. WHEELS MAKES NOISE WHILE TURNING.
Aug 27, 2017
THIS VEHICLE IS IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. VEHICLE IS CONSTANTLY PULLING TO THE RIGHT OR LEFT AND REQUIRES CONSTANT ATTENTION. IT IS ALMOST AS IF STEERING WHEEL HAS NOT BEEN CENTERED. I THOUGHT THAT THIS PROBLEM IS WITH MY VEHICLE, BUT AFTER DRIVING MY FRIENDS BRAND NEW SONATA I CONCLUDED THAT THIS IS THE HYUNDAI PROBLEM. DEALER IS DENYING THAT THERE IS ANYTHING WRONG WITH THE CAR; HOWEVER PROBLEM STILL PERSISTS. *TR
Aug 19, 2013
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD FEEL LOOSE AND THE FRONT END OF THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLICKING NOISE. IN ADDITION, THERE WAS AN ABNORMAL METAL SCRAPING SOUND COMING FROM THE REAR OF THE VEHICLE IN WHICH THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURES. THE DEALER REPLACED THE STEERING CLOCK SPRING AND ADVISED THAT THE NOISE IN THE FRONT AND REAR OF THE VEHICLE WAS NORMAL BECAUSE OF THE WHEEL DESIGN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FRONT AND REAR END CONTINUED TO MAKE NOISE WHILE DRIVING AND THE STEERING WHEEL STILL FELT EXTREMELY LOOSE. THE FAILURE MILEAGE WAS 659 AND THE CURRENT MILEAGE WAS 21,811.
Nov 02, 2011
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
WHEN DRIVING ON THE INTERSTATE MY CAR CONTINUES TO JERK LIKE I HIT SOMETHING AND THE IMMOBILIZER INDICATOR LIGHT FLASHES ON AND OFF. I HAVE CHANGED THE BATTERY IN THE KEY FOB BUT THIS STILL HAPPENS AT LEAST ONCE A DAY. THE CAR JERKS VERY HARD LIKE YOU HIT A WALL.
Aug 17, 2018
LAST WEEK I WAS DRIVING AND THE ESC INDICATOR LIGHT RANDOMLY CAME ON ON MY DASHBOARD. LATER, AFTER I TRIED TO SHUT IT OFF BY PRESSING THE ESC BUTTON WHICH DID NOT WORK, I TRIED TO ADJUST THE VOLUME ON MY RADIO USING THE STEERING WHEEL CONTROLS. INSTEAD OF ADJUSTING THE VOLUME DOWN IT WENT TO THE BLUETOOTH FOR MY CELL PHONE. NEXT DAY NO FURTHER ISSUES. NO WARNING/INDICATOR LIGHTS CAME ON, CAR FUNCTIONED NORMALLY. TWO DAYS LATER ESC LIGHT CAME BACK ON. STOPPED AT THE STORE AND WHEN I CAME BACK OUT I NOTICED MY BRAKE LIGHTS WERE ON. DROVE HOME, PARKED IN THE DRIVEWAY AND AGAIN, BRAKE LIGHTS REMAINED ON EVEN AFTER CAR WAS OFF, LIGHTS WERE TURNED TO THE OFF POSITION AND THERE WAS NO POSSIBLE WAY FOR THEM TO REMAIN ON. HAD TO DISCONNECT MY BATTERY FOR THE NIGHT. NEXT DAY NOTICED RECALL FOR 2011 SONATAS FOR THE SAME ISSUE. CALLED HYUNDAI AND THEY STATED MY VIN IS NOT PART OF THE RECALL, SO THEY CAN'T DO ANYTHING FOR ME. THIS IS AFTER HYUNDAI REFUSED TO ACKNOWLEDGE THEIR ENGINE DEFECTS IN THE SAME VEHICLE. I WAS ONE OF THE FIRST AFFECTED BY THE ENGINE BLOWING OUT AND WAS REFUSED WARRANTY SERVICE. I HAD TO SUE HYUNDAI AND IT WAS NOT UNTIL THEY OPENLY ACKNOWLEDGED ENGINE FAILURES THAT THEY FINALLY HONORED MY WARRANTY AND REPLACED MY ENGINE. I WAS WITHOUT MY VEHICLE FOR OVER A YEAR DURING THAT PROCESS. MY POINT IS THAT HYUNDAI HAS A HISTORY, AND DOCUMENTED TRACK RECORD, OF IGNORING CUSTOMER CONCERNS AND COMPLAINTS. THEY REGULARLY NEGLECT THE CONSUMER AND LEAVE US TO MAKE DUE WITH A DEFECTIVE CAR. THEY REFUSE, YET AGAIN, TO HONOR A KNOWN SAFETY ISSUE WITH THEIR VEHICLE.
Aug 13, 2018
THE CAR WOULD NOT START AND ALL THE ELECTRICAL COMPONENT LIGHTS CAME ON (EMERGENCY LIGHTS BLINKING, TURN INDICATORS, ELECTRONIC STABILITY CONTROL, BATTERY LIGHT INDICATOR, ETC.). THE HORN WAS BLARING ALSO AND THE KEY WAS IN MY POCKET. I THOUGHT I HIT THE EMERGENCY BUTTON BY ACCIDENT SO I PULLED OUT THE KEY AND HIT THE BUTTON OFF. IT WOULD NOT STOP. I TRIED STARTING THE CAR, BUT IT WOULD NOT. IT WENT OFF FINALLY. SO, I TRIED STARTING THE CAR AND ALL THE STUFF STARTED AGAIN. SO, I CAME HOME WHILE I COULD. THIS IS TOTALLY UNACCEPTABLE AND DANGEROUS. *TR
Jan 10, 2014
ELEC STABILITY CONTROL LITE ON AFTER STARTING CAR. FAILED TO START ONE TIME. DEALER INVESTIGATED. FOUND PART # 93810-3S000 (SWITCH ASSM STOP LAMP) DEFECTIVE. REPLACED SWITCH. I CHECKED THE INTERNET FOR THIS PART NUMBER AND FOUND A SIGNIFICANT NUMBER OF FAILURES OF THIS SWITCH. THIS SWITCH CAN FAIL AT ANYTIME, CAUSING LOSS OF POWER AND OTHER SYMPTOMS. I SENT THIS SAME MESSAGE TO HYUNDAI CONSUMERS AFFAIRS. THIS SWITCH MUST BE MARGINALLY FUNCTIONAL FOR IT'S PURPOSE DUE THE NUMBER OF FAILURES NOTED ON THE INTERNET. HOPEFULLY, HYUNDAI WILL TAKE ACTION ON THIS SWITCH. THANKS IN ADVANCE FOR YOUR PROMPT ATTENTION TO THIS MATTER. *TR
Oct 05, 2012
ENGINE STALLED AT HIGHWAY CRUISING SPEED WITHOUT ANY WARNING. THE ENGINE LOST MOST OF ITS POWER. CHECK ENGINE AND ESC (TRACTION CONTROL) LIGHT WERE ON. RESTART THE ENGINE APPEARED TO RESOLVE THE LOST POWER PROBLEM BUT CHECK ENGINE LIGHT WERE STILL ON. THIS HAPPENED TWICE WITHIN THREE WEEKS WHILE DRIVING ON A BUSY HIGHWAY AND WAS QUITE DANGEROUS. DEALER WAS ABLE TO REPRODUCE THE PROBLEM AND REPLACED THE ELECTRIC THROTTLE CONTROL MODULE.
Apr 29, 2011
STEERING,POWER TRAIN
5 complaints
MY CAR HAS HAD NUMEROUS RECALLS. MOST RECENTLY IT WAS MY STEERING WHEEL THAT WAS CLICKING AND FELT UNSTABLE... SO I TOOK IT INTO THE DEALERSHIP. THAT IS HOW I FOUND OUT IT WAS AN ISSUE WITH ENOUGH CARS IN THIS YR/MODEL THAT THE WARRANTY WAS EXTENDED. I ALSO WAS GETTING JOLTED WHEN I SHIFTED GEARS. EVEN IF I WAS GOING FROM PARK TO DRIVE, I COULD BE SPONTANEOUSLY JARRED VERY VIOLENTLY. I HAD THAT REPAIRED AT A OUT OF POCKET EXPENSE AT THE DEALERSHIP. TODAY I SAW EVIDENCE ONLINE THAT IT MAY HAVE BEEN A RECALL AND SHOULD HAVE BEEN REPAIRED FOR NO FEE. ANOTHER RECALL NOTICE I RECEIVED 2 DAYS AGO, SO I CALLED THE DEALERSHIP WHO SAID THEY SEE NO NECESSARY RECALLS FOR MY VEHICLE. YET, ONLINE IT SHOWS 1 RECALL ON MY CAR VIN# THAT IS OUTSTANDING BUT HAD "NO REMEDY YET" IT IS A VERY DANGEROUS NOTICE THAT AFFECTS THE AIRBAGS ON FRONT AND SIDE PLUS SEAT BELT RESTRAINING SYSTEM IN THE EVENT OF A COLLISION. SO I AM ESSENTIALLY DRIVING A VERY PRETTY COFFIN.
Aug 01, 2018
AFTER TAKING MY 2011 HYUNDAI SONATA IN FOR ENGINE RECALL MY STEERING WHEEL IS NOW MAKING NOISE AND IT MOVES TO THE LEFT ON ITS OWN NOW. ALSO MY RIGHT AXLE IS LEAKING GREASE AND THE CAR HAS ABOUT 69,000 MILES ON IT. I BOUGHT IT NEW.HYUNDAI DEALER SAID THE NOISE IS COMING FROM A COUPLING AND WOULD COST 270.00. THEY ALSO SAID IT WAS NOT PART OF THE RECALL FOR STEERING COLUMN INTERMEDIATE SHAFT WHICH I TOOK THE CAR IN FOR WHEN THAT RECALL CAME OUT.I DONT KNOW WHAT THEY DO OR IF THEY DO ANYTHING WHEN THEY SUPPOSEDLY LOOK AT YOUR CAR DUE TO A RECALL. MY CAR WAS DOING GREAT WHEN I TOOK IT IN FOR THE RECALLS UNTIL THE LAST TIME. ALSO WHEN I TOOK MY CAR IN FOR ENGINE RECALL MY OIL DIPSTICK WAS YELLOW. BUT NOW I HAVE AN ORANGE OIL DIPSTICK. BACK TO THE PART ABOUT THE STEERING NOISE IT MAKES NOISE SITTING STILL AND MOVING AND SOMETIMES IT GETS LOUDER IF THE ROAD IS NOT AS SMOOTH.ALSO HOW DO THEY KNOW IT IS THE COUPLING AND NOT SOMETHING ELSE SUCH AS WHAT THE RECALL WAS FOR WHEN THEY JUST LISTENED TO MY CAR AND NOT INSPECT IT TO BE SURE. THE COUPLING SHOULD HAVE BEEN INCLUDED IN THE RECALL AND IF NOT IT NEEDS TO BE RECALLED.THIS SOUNDS DANGEROUS. THE NOISE ALSO GETS LOUDER WHEN I TURN THE WHEEL WHILE DRIVING. SOMETIMES IT SOUND LIKE THE CAR IS RATTLING AND SOMETIMES SOUNDS LIKE A SHOCK ABSORBER STARTING TO GO BAD.
Feb 09, 2016
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND A STRONG VIBRATION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT COULD NOT CONFIRM IF THE RECALL REPAIR PART WAS AVAILABLE TO SCHEDULE THE APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,944.
Aug 12, 2015
CAR DOES NOT SHIFT FROM PARK TO REVERSE OR DRIVE PROPERLY ALL THE TIME. *TR
Apr 22, 2015
I PURCHASED A USED 2011 SONATA ON 3/19/14. WITHIN A FEW DAYS, I NOTICED THAT WHEN I REACHED 70 MPH, THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. I CALLED THE SERVICE MANAGER AT THE DEALERSHIP WHO SAID IT SOUNDED LIKE THE WHEEL ALIGNMENT. SINCE I WORK ONLY 6 MI. FROM HOME AND I HARDLY EVER DROVE 70 MPH, AND THE DEALERSHIP IS ABOUT AN HOUR'S DRIVE FROM HOME, IT WAS NOT UNTIL 5/19 THAT I HAD THE ALIGNMENT DONE. I PAID $58.40 FOR THE WORK, ON THE WAY HOME I FOUND THAT IT STILL VIBRATED AT 70 MPH. DUE TO HAVING RECENTLY SPENT SO MUCH TO BUY THE CAR, I COULDN'T AFFORD TO SPEND ANY MORE ON IT THEN AND DECIDED TO KEEP MY SPEED UNDER 70 UNTIL I HAD MORE MONEY. ON ABOUT 9/8, THE STEERING WHEEL STARTING MAKING A GRINDING NOISE WHEN I TURNED THE WHEEL WHEN BACKING OUT OF MY PARKING PLACE. ON 9/10 I CALLED THE SERVICE MANAGER AT THE DEALERSHIP AGAIN WHO SUGGESTED I TAKE MY CAR SOMEWHERE CLOSER TO HOME. I TOOK MY CAR TO AN AUTOMOTIVE REPAIR COMPANY, WHO WAS RECOMMENDED BY SEVERAL FRIENDS. HE REMOVED THE DRIVESHAFT AND SAID THE COUPLING WAS "DUST" AND IT WAS METAL AGAINST METAL. HE THEN SAID THERE WAS A SAFETY NOTICE BUT NOT A SAFETY RECALL ON THIS PROBLEM. FROM THAT DAY FORWARD I HAVE HAD NO VIBRATION IN THE STEERING WHEEL. I BELIEVE THERE SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS HURT OR KILLED. I WOULD ALSO LIKE MY $421.40 REIMBURSED. *TR
Jan 12, 2015
EXTERIOR LIGHTING,STRUCTURE
5 complaints
YESTERDAY I WAS TRAVELING ON THE INTERSTATE GOING APPROXIMATELY 80MPH. IN MY SIDE MIRROR I NOTICED SOMETHING DANGLING FROM THE REAR OF MY CAR, WITHIN A MILLISECOND I AM WATCHING MY TAIL LIGHT FLY OFF MY CAR RIGHT INTO THE VEHICLE BEHIND ME. I PULLED IN TO THE NEXT REST STOP AND FOUND THAT MY TAIL LIGHT HAD BLEW OFF MY CAR. THE CAR BEHIND ME FOLLOWED ME INTO THE REST STOP, THANKFULLY THERE WAS NO DAMAGE OR INJURY TO THEM OR THEIR CAR. YESTERDAY I HAD BEEN VISITING MY DAD IN THE HOSPITAL 100 MILES AWAY FROM MY HOME. BEFORE I GOT IN MY CAR I STUCK A A HUGE SHEET PAN IN MY TRUNK-FYI THERE WAS NO PREVIOUS DAMAGE TO THE TAIL LIGHT OR THE REAR OF MY CAR AT ALL.
Feb 28, 2016
FOUND LEFT REAR FENDER TAIL LIGHT ASSEMBLY NO LONGER MOUNTED. FURTHER INSPECTION FOUND ALL FOUR MOUNT STUD PLASTIC MOLDING BROKEN AWAY, LIGHT ASSEMBLY BEING SUPPORTED BY SINGLE ELECTRICAL CONNECTOR. DEALER SERVICE DEPARTMENT WAS NOT SURPRISED AND STATED THEY HAVE SEEN THIS ISSUE BEFORE, MOST LIKELY OVER TORQUED DURING MANUFACTURE. NOW, 6/17/2014, AT 68111 ODOMETER, THE RIGHT TAIL LIGHT ASSEMBLY, P/N 92402-3Q000, HAD THE SAME PHYSICAL/MECHANICAL FAILURE. THIS POSES A SERIOUS THREAT NOT ONLY TO OTHER VEHICLES INABILITY TO DETERMINE WHAT MY VEHICLE IS DOING BUT AS A FOREIGN OBJECT THREAT TO OTHER VEHICLES AS 5 POUND, TWO FOOT LONG PROJECTILE. *TR
Jun 17, 2014
WHILE DRIVING MY 2011 HYUNDAI SONATA (APPROX 45,000 MILES) DOWN THE HIGHWAY THE RIGHT REAR TAIL LIGHT POPPED OFF AND WAS HANGING. AFTER LOOKING IN THE TRUNK AT THE INSIDE TAIL LIGHT AREA, I SAW PLASTIC PIECES AROUND THE SCREWS THAT WERE CRACKED AND BROKEN OFF; THUS CAUSING THE TAIL LIGHT TO POP OFF AND HANG. I WAS VERY LUCKY THAT THE TAIL LIGHT DID NOT FALL OFF THE CAR COMPLETELY AND CAUSE AN ACCIDENT. I THEN DICOVERED THAT THE LEFT REAR TAIL LIGHT STUDS WERE BEGINNING TO BREAK OFF TOO AND DO THE SAME THING. WHEN I TOOK IT TO THE DEALERSHIP THEY CLAIMED THE CLIPS BROKE BUT IT LOOKED FORCED AND WOULD NOT BE COVERED UNDER WARRANTY. UNDERSTAND THIS CAR WAS NOT INVOLVED IN AN ACCIDENT AND I AM A STAY AT HOME MOM WHO HAS A GARAGE FOR THE CAR. I WAS SIMPLYING DRIVING DOWN THE ROAD AND THE TAIL LIGHT POPPED OFF. THIS IS A HUGE SAFETY CONCERN FOR ME AND OTHERS.
Sep 06, 2013
WHEN I ARRIVED AT WORK TODAY I NOTICED THE DRIVERS SIDE REAR TAIL LIGHT ASSEMBLY WAS LOOSE. UPON FURTHER INSPECTION I NOTICED THAT THE PLASTIC CLIPS THAT HOLD THE ASSEMBLY IN PLACE WERE BROKEN. I'VE CONTACTED THE DEALER AND HAVE GOTTEN THE RUN AROUND ABOUT WHAT CAUSED THE ISSUE. I HAVEN'T BEEN INVOLVED IN ANY TYPE OF ACCIDENT AND THERE IS NO VISIBLE DAMAGE TO THE EXTERIOR OF THE CAR. CURRENTLY, STILL TRYING TO GET IT FIXED BUT THE DEALER DOESN'T SEEM TO BE ANY HELP. *TR
Feb 14, 2012
WHILE WALKING UP TO MY WIFE'S 2011 HYUNDAI SONATA IN A PARKING LOT, WE NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS DISLODGED FROM THE BODY OF THE CAR. THE ELECTRICAL WIRES WERE STILL ATTACHED TO THE TAIL LIGHT, BUT THERE WAS NO DAMAGE TO THE BACK OF THE CAR OR THE TAIL LIGHT ITSELF. HOWEVER, WE DID SEE THE FOUR BOLT HOLDERS THAT ATTACH THE TAIL LIGHT TO THE BODY OF THE CAR HAD RUPTURED AND BROKE APART. WITHIN AN HOUR WE TOOK THE CAR TO OUR LOCAL HYUNDAI DEALER AND THEY SAID THEY HAD NEVER SEEN A DEFECT LIKE THIS. THEY INSISTED THAT THIS MUST HAVE BEEN DUE TO AN IMPACT, EVEN THOUGH THERE WAS NO EVIDENCE OF DAMAGE TO THE TAIL LIGHT, THE BACK OF THE CAR OR ANY SIGNS OF VANDALISM. SINCE THEY FELT IT WAS DUE TO AN IMPACT (NOT COVERED BY THE WARRANTY), WE HAD TO PAY NEARLY $300 FOR THE TAIL LIGHT TO BE REPLACED. LATER THAT DAY, I NOTICED THE DRIVER SIDE TAIL LIGHT WAS BECOMING LOOSE TO THE TOUCH AS WELL. THE NEXT DAY MY WIFE CALLED THE CORPORATE LINE FOR HYUNDAI TO REPORT THIS TAIL LIGHT DEFECT AND REPORT THE DEALERSHIP WE WENT TO AS WELL. WITHIN 2 DAYS THE DEALERSHIP CALLED US BACK AND SAID THIS IS DEFINITELY SOME KIND OF DEFECT AND IT SHOULD HAVE BEEN COVERED BY OUR WARRANTY. THEY REFUNDED OUR MONEY AND ALSO REPLACED THE DRIVER SIDE TAIL LIGHT AT NO CHARGE. EVERY SONATA SHOULD HAVE THEIR TAIL LIGHTS CHECKED AND RECALLED (AT NO CHARGE) IF THESE DEFECTIVE BOLT HOLDERS CONTINUE TO BE FOUND AS BRITTLE AND FLIMSY AS OURS WERE. THANKFULLY THE TAIL LIGHT DID NOT FALL OFF OUR CAR WHILE WE WERE DRIVING OR IT WOULD HAVE BECOME A SERIOUS ROAD HAZARD. PLEASE BRING THIS TO THE ATTENTION OF ALL SONATA OWNERS IMMEDIATELY. *TR
Dec 02, 2011
ELECTRICAL SYSTEM,EQUIPMENT
5 complaints
THE HORN ON THE 2011 HYUNDAI SONATA IS SO WEAK IT IS INAUDIBLE WHILE IN TRAFFIC. THE DEALER ORDERED A NEW ONE BUT TO NO AVAIL. MY SONATA WAS BUILT PRIOR TO THE SEPT. 2010 SWITCH TO A DUAL HORN. THE OLD HORN IS A HAZARD AND OFFER NO PROTECTION TO ALERT DRIVERS AS TO PREVENT ACCIDENTS. THERE SHOULD BE A FIX BUT DEALER ADVISES THERE IS NONE THUS FAR. *TR
Apr 05, 2011
IT HAPPENED IN ONE AFTERNOON IN A COMPANY PARKING LOT WHEN ALL THE EMPLOYEES WERE LEAVING FOR THE WEEKEND. THE EXIT LINE WAS BACKED UP AND WHILE WAITING IN LINE FOR TRAFFIC TO CLEAR, ANOTHER EMPLOYEE BACKED UP HER CAR FROM THE PARKING SPACE. ALTHOUGH THE CAR WAS MOVING SLOWLY, THE DRIVER WAS PAYING ATTENTION TO THE OTHER CARS PARKED ON SIDES BUT FAILING TO ASSURE THAT THERE IS ENOUGH SPACE BEHIND. IMMEDIATLY I NOTICED THAT THERE IS A POTENTIAL FOR A COLLISION AND I ACTIVATED THE HORN FOR AT LEAST 15 SECONDS. UNFORTUNATLY THE HORN WAS NOT LOUD ENOUGH FOR THE OTHER DRIVER TO HEAR IT (BY HER OWN ADMISSION THE HORN WAS INNAUDIABLE) AND THE COLISION COULD NOT BE AVOIDED. AS A RESULT THE CARS FRONT RIGHT FENDER WAS SLIGHTLY BENDED. THE DAMAGED RESULTED WAS VALUED AT $708. NEVERTHELESS, SINCE I PURCHASED THE CAR THERE WERE AT LEAST FIVE OTHER INCIDENTS IN HIGHWAY TRAFFIC WHEN THE HORN WAS NOT LOUD ENOUGH TO ALERT OTHER DRIVERS. *TR
Mar 08, 2011
THE HORN ON THE 2011 HYUNDAI SONATA IS NOT AUDIBLE IN TRAFFIC AND DOES NOT PROVIDE ANY WARNING TO OTHER DRIVERS OR PEDESTRIANS. THE VERY WEAK, INEFFECTIVE HORN AND NEEDS TO BE REPLACED. PLEASE NOTE DAN BEDORE , A HYUNDAI SPOKESMAN , CONFIRMED THE MODEL BUILT AFTER 9/1 WILL HAVE A DUAL SHELL HORN. HYUNDAI CONSUMER AFFAIRS 1 800 633 5151 CONFIRMED THIS AS WELL DEALERSHIP DOES NOT WANT TO DO ANYTHING. *TR
Sep 11, 2010
I WAS CUT OFF BY A DRIVER MAKING A LEFT TURN INTO MY PATH AT AN INTERSECTION WHO FAILED TO STOP AT HIS STOP SIGN. I TRIED TO GET THE DRIVERS ATTENTION BY LAYING ON MY HORN BUT THE HORN ON THE 2011 HYUNDAI SONATA IS NOT EVEN AUDIBLE IN TRAFFIC AND DOES NOT PROVIDE ANY WARNING TO OTHER DRIVERS OR PEDESTRIANS. THE VERY WEAK, INEFFECTIVE HORN IS A SAFETY DEFECT AND SHOULD BE REPLACED BY AN EFFECTIVE HORN. *TR
Aug 27, 2010
WE TOOK DELIVERY OF OUR 2011 HYUNDAI SONATA ON 4/29/2010. AS WE WERE DRIVING HOME A CAR ON THE LANE NEXT TO US ON MY RIGHT HAND SIDE STARTED SHIFTING ONTO MY LANE. I BLEW THE HORN BUT HE STILL CUT ME OFF. AT THE LIGHT I ASKED THE PERSON WHO CUT ME OFF IF HE DIDN'T HEAR ME BLOWING MY HORN AT HIM AND HE SAID NO I AM REALLY SORRY BUT I DIDN'T SEE YOU AND I DIDN'T HEAR YOUR HORN EITHER. WHEN I GOT HOME I GOT INTO MY OTHER CAR AND STARTED IT WITH THE AC ON AND NO RADIO I ASKED MY WIFE TO PRESS THE HORN ON THE SONATA AND I CAN BARELY HEAR IT AND WE WERE JUST SITTING IN OUR DRIVEWAY WITH NO ROAD NOISE AND MY RADIO OFF. I LOOKED INTO THIS ISSUE ONLINE AND OTHERS HAVE THE SAME ISSUE WITH THE HORNS ON THEIR SONATA. HYUNDAI ALSO ADMITTED THAT THE HORN WAS WEAK BUT I STILL SEE NO CHANGE OR RECALL. PLEASE LOOK INTO THIS MATTER BEFORE IT COST SOMEONE THEIR LIFE OR A REAL BAD ACCIDENT. *TR
May 01, 2010
POWER TRAIN,SERVICE BRAKES,ENGINE
4 complaints
Good day, please note that most of my communication with Hyundai has been over the phone. I sent one an email shortly after the event, and after following up on the phone, I received this following string separately. I can forward you more along the way, but Hyundai is in possession of the call recordings. I was hoping they would cover my repairs, my engine had a lifetime warranty, but during this process I learned that there was a recall for this car that I was never aware of as the new owner. I needed a software update to get any repairs covered. Please reach out to me for more info!
Oct 29, 2025
I AM A SENIOR CITIZEN WHO IN 2015 PURCHASED A PRE-OWNED 2011 HYUNDAI SONATA. THE VEHICLE HAS RECEIVED 15 RECALLS IN THE TIME I'VE OWNED IT MOST OF WHICH ARE LIFE THREATENING SAFETY ISSUES , COMPLETE MOTOR LOCK UP , SUDDEN LOSS OF FUEL AND STALLING.(BRAKE STOPPER PAD MALFUNCTION 3 TIMES), SEAT BELT ANCHOR FAILURE, COMPLETE SAFETY AIR BAG FAILURE, EXHAUST SYSTEM FAILURE, HIGH PRESSURE FUEL LINE LEAKS, MY WIFE AND I LIVE ON VERY LIMITED SOCIAL SECURITY MONTHLY BENEFITS AND NOT IN A POSITION TO AFFORD A NEW CAR OR REPEATEDLY HAVE TO SPEND 100'S OF DOLLARS EVERY FEW MONTHS FOR REPAIRS DUE TO MANUFACTURE ERROR / DAMAGE IN CONSTRUCTION OF THE VEHICLE. WE HAVE BEEN NEARLY KILLED SEVERAL TIMES ON THE HIGHWAY DUE TO THE FACT THAT THE MOTOR EITHER CEASES TO GET FUEL WHILE TRAVELING ON THE FREEWAY OR ENTERING SUCH ON AN ONRAMP JUST AS A SEMI TRUCK AND TRAILER APPROACHED AT 70 MPH AND WE HAD NO FUEL ACCELERATION. ON YET ANOTHER NEAR FATAL SITUATION THE MOTOR LOCKED UP COMPLETELY IN THE MIDDLE OF A BUSY FOUR LANE HIGHWAY, WHICH IMMEDIATELY RESULTED IN A A FIRE UNDER OUR HOOD.........ALL CAUSED BY THE DEFICIENCY OF THE ENGINE WHICH WAS THE SUBJECT OF A RECALL AND WE WERE TOLD HAD BEEN ADDRESSED. THE FIRE DESTROYED MOST ALL OTHER COMPONENTS IN THE ENGINE COMPARTMENT AND HAD TO BE REPLACED, SOME AT OUR EXPENSE. SHORTLY THEREAFTER, THE ENTIRE TRANSMISSION HAD TO BE REPLACED AND WE HAD TO PAY $3500.00 TO REPAIR......FYI, WE LIVE ON 1700.00 PER MONTH SOCIAL SECURITY AND THIS CAUSED US A VERY EXTREME FINANCIAL DIFFICULTY FOR MONTHS THEREAFTER . THERE IS MORE TO OUR DISASTROUS EXPERIENCE AS A HYUNDAI SONATA PRODUCT OWNER AND WHAT WE'RE WISHING FOR IS THAT HYUNDAI MIGHT BUY BACK THIS VEHICLE AT FAIR PRICE SO THAT WE MAY FIND A SAFE VEHICLE TO DRIVE WITHOUT FEAR OF BEING STRANDED, INJURED IN AN ACCIDENT OR KILLED. OTHER SONATA OWNERS HAVE EXPERIENCED MANY OF THESE SAME ISSUES.*DT *DT*JB
Dec 02, 2019
I WENT TO THE NEAREST HYUNDAI DEALERSHIP TO GET SOME OPEN RECALLS THAT I HAD DONE AND I HAD LIKE 5 OR 6, MANY OF WHICH WERE VERY CRITICAL. I GOT A CALL NEXT DAY ASKING ME TO COME AND PICK UP MY CAR, WHICH I WAS VERY SKEPTICAL ABOUT. THEY ASKED ME TO SIGN A PAPER INDICATING THAT EVERYTHING IS DONE. I ASKED IF I CAN SPEAK TO SOMEONE TO EXPLAIN WHY THIS HAPPENED SO QUICKLY AND IF THERE'S ANYTHING TO WORRY ABOUT AND THEY COULDN'T CONNECT ME WITH ANYONE NEITHER DID THEY ASK FOR MY INFORMATION TO CONTACT ME WHEN THAT EXPERT IS AVAILABLE. NOW ABOUT A MONTH SINCE TAKING THE CAR TO THE DEALERSHIP, I CHECK MY VIN ONLINE AND TO MY SURPRISE 4 OF THE MOST CRITICAL OPEN RECALLS ARE STILL NOT CLOSED OR REMEDIED. THEY INVOLVE PROBLEMS WITH THE ENGINE, TRANSMISSION, SEATBELT, AND BRAKE PEDAL. THERE ARE ALL ISSUES THAT COULD RESULT IN A FATAL ACCIDENT. I DON'T REALLY KNOW WHAT TO DO BECAUSE THIS IS A MATTER OF HONESTY. I SHOULD NOT HAVE HAD TO CHECK FOR THEM TO BEGIN WITH. THIS HYUNDAI DEALER IS SUNBURY MOTORS HYUNDAI.
Mar 25, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), AND 15V759000 (SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 22, 2016
VEHICLE SPEED CONTROL,SERVICE BRAKES
4 complaints
This is a 'Stop Lamp Switch' issue. The car will randomly turn on the ABS light causing the ABS system to engage and not allow you to use the accelerator pedal. This is very dangerous as if you are about to merge on or off a highway the car does not allow you to correctly control your speed. This issue happens more prevalently at night time when the full beam headlights (auto or manually turn on when dark out), which is very concerning. This issue has been going on for a year now and no mechanics at Hyundai can fix or diagnose. It happened again to me this morning and came very close to causing an accident as I could not engage the accelerator pedal on a turn. Please, in the interest of safety and saving lives fix this dangerous defective part issue.
Jan 02, 2024
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT AND THE ESC WARNING LIGHT RANDOMLY ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSTANTLY HESITATED. WHILE DRIVING 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE CONDITION PROGRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STOP LAMP BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND 14V433000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 50,800.
Sep 15, 2015
ON THURSDAY, FEB 6, 2014 APPROXIMATELY AT 2PM ON A BUSY STREET. I WAS APPROACHING A STOPLIGHT AND AS I WAS APPROACHING STOP LIGHT AND ATTEMPTED TO PUT ON BRAKES TO STOP. INSTEAD OF STOPPING THE CAR THE CAR SPED UP AND DIDN'T STOP UNTIL I SMASHED INTO HIM. CAR DID NOT STOP UNTIL COLLISION OCCURRED UPON IMPACT. I HAD NO BRAKES!!!!! I SMASHED HIS REAR BUMPER AND CRACKED HIS LICENSE PLATE WINDOW. ON SATURDAY, FEB 8TH 2014 I TOOK CAR INTO HYUNDAI DEALER THEY INSISTED NOTHING WAS WRONG WITH VEHICLE. I WAS ASKED IF BY HYUNDAI DEALER IF STREET WAS ICY AND THE STREETS WERE COMPLETELY DRY. I CALLED INSURANCE REPORTED INCIDENT, AND WITH THIS COLLISION THERE WAS 1300.00 DAMAGE TO HIS VEHICLE. LUCKILY THERE WAS NO INJURY THIS TIME. *TR
Apr 21, 2014
I HAD BEGUN TO ACCELERATE FROM A RED LIGHT. THE CAR IN FRONT BEGAN TO STOP AGAIN. WHEN I PRESSED ON THE BRAKE PEDAL, IT WOULD NOT GO DOWN, WAS NOT STOPPING THE CAR AT ALL. THE CAR CONTINUED TO ACCELERATE ON ITS OWN AND I HIT A VAN. THE AIRBAG WENT OFF, BUT THE ENGINE REVVED UP, AND THE CAR SHOT FORWARD AGAIN, HITTING THE OTHER VEHICLE AGAIN. I TRIED PUTTING THE CAR IN NEUTRAL AND PARK. NOTHING STOPPED IT UNTIL I TURNED THE VEHICLE OFF COMPLETELY. I HAVE THE 'NORM' SEATBELT BRUISING, SMASHED MY KNEE ON THE DASH, AND HAVE WHIPLASH AS WELL. *TR
Jan 28, 2014
LATCHES/LOCKS/LINKAGES
4 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
Jul 15, 2022
The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.
Dec 29, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Oct 16, 2014
6/28/2010 2011 HYUNDAI SONATA: FRONT DOOR LOCKS ON PAGE 4/19 OF THE 2011 OWNER'S MANUAL SONATA IT STATES: "IF THE INNER DOOR HANDLE OF THE FRONT DOOR IS PULLED WHEN THE DOOR LOCK BUTTON IS IN LOCK POSITION, THE BUTTON IS UNLOCKED AND DOOR OPENS." I ASSUME THIS IS WHILE THE VEHICLE IS PARKED. I AM CONCERNED THAT I AM ABLE TO OPEN THE FRONT DOORS WHEN LOCKED AND IN MOTION. FURTHERMORE, ON PAGE 4/20 IT STATES: "WARNING - DOORS * THE DOORS SHOULD ALWAYS BE FULLY CLOSED AND LOCKED WHILE THE VEHICLE IS IN MOTION TO PREVENT ACCIDENTAL OPENING OF THE DOOR. LOCKED DOORS ALSO DISCOURAGE POTENTIAL INTRUDERS WHEN THE VEHICLE STOPS OR SLOWS." WHAT GOOD IS THE FRONT DOOR LOCKS IF YOU ARE ABLE TO OPEN THE DOORS WHILE MOVING? MY VEHICLE IS NOT INCLUDED IN THE FOLLOWING RECALL. HYUNDAISONATA2011HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION. THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER. HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. HYUNDAI'S RECALL CAMPAIGN NUMBER IS 096.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . *TR
Jun 28, 2010
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
4 complaints
The contact owned a 2011 Hyundai Sonata. The contact stated while driving at 50 MPH, another vehicle crashed into the rear end of the vehicle. The contact depressed the brake pedal and the vehicle skidded and stopped. The air bags failed to deploy. The contact was able to drive the vehicle to her residence and parked the vehicle. The contact then sought medical assistance and was informed that she had sustained a left shoulder rotator cuff tear. A police report was filed. The vehicle was taken to the dealer where it was diagnosed that the air bags failed to engage and did not need to be reset. The vehicle was then taken to an auto collision mechanic where it was repaired. The contact stated while driving at an undisclosed speed, another vehicle crashed into the driver's side of the vehicle. The contact was thrown to the right and to the driver's side door. The air bags failed to deploy. The contact was transported to the hospital by emergency units. The contact was informed by her orthopedist that her left shoulder rotator cuff tear was reinjured. A police report was filed. The vehicle was towed to a tow lot. The vehicle was then towed to a second dealer Bob Johnson Kia (3817 W Henrietta Rd, Rochester, NY 14623), where it was diagnosed that the air bags failed to engage and did not need to be reset. The vehicle was then taken to an auto collision mechanic where it was repaired. Additionally, the contact stated while driving at an undisclosed speed, she smelled a burning odor. Upon parking the vehicle at her residence, the contact saw smoke coming in through the instrument panel and AC vents. The contact stated that all four doors were then locked. The contact then released the key from the ignition and unlock the doors using the key fob. The contact saw a flame coming through the AC vent just before she exited the vehicle. After exiting the vehicle, the contact saw that the front seats were on fire and there was fire underneath the hood of the vehicle. The fire department arrived at the scene but was unable to unlock the doors of the vehicle. The fire department then broke the windshield and the driver's side door window and they extinguished the fire. A fire department report was filed. A police report was filed. The vehicle was towed to a third dealer Vision Hyundai Henrietta Rochester (2525 W Henrietta Rd, Rochester, NY 14623), then it was towed to a tow lot where it was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 97,000.
May 20, 2022
WELL, VERY SIMPLY I WAS MERGING ONTO A PARKWAY AND PUSHING DOWN ON THE ACCELERATOR, CAR WAS SPEEDING UP THEN I NOTICED THAT IT SEEMED LIKE I WASN'T GETTING ANY ACCELERATION. LOOKED AT THE DASHBOARD AND SAW THAT IT SEEMED ALL THE LIGHTS WERE ON AND REALIZED THAT THE ENGINE HAD SHUT ITSELF DOWN. PULLED OFF TO THE SHOULDER AND TRIED TO RESTART IT (HEAD KIND OF A WHIRRING NOISE), BUT IT WOULDN'T START. *TR
May 05, 2020
OUT OF NOWHERE WHEN VEHICLE IS SITTING STILL, THE AIRBAG LIGHT KEEPS POPPING ON. IT WILL STAY ON FOR A WHILE, BUT THEN GO OFF. I WENT TO HAVE MY OIL CHANGED AND EVENT THOUGH IT WAS AT 3,000 MILES, THE OIL WAS LOW, DARK, SLUDGY AND METAL SHAVINGS WERE FOUND IN MY OIL PAN---ENGINE SOMETIMES SPUTTERS. FINALLY MY INTERIOR LIGHTS WON'T GO OFF, I HAVE TO JUST KEEP THEM TO THE OFF POSITION VERSUS "DOOR" SO THAT MY BATTERY DOESN'T DRAIN.
Oct 29, 2019
ACCELERATION PROBLEMS CAR STOP ON ME I GOT MY CAR TOWED NO CODES OR NOTHING SHOWED UP TRY TO START CAR AT SHOP SMELLED A BURNING SMELL NEEDS NEW STARTER NEW STARTER REPAIRED. COUPLE OF DAYS LATER I STOP FOR A UPDATE ENTIRE ENGINE GONE WILL CALL HYUNDAI TOMORROW I HAVE TWO KIDS AND THIS IS HORRIBLE
Sep 13, 2019
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
4 complaints
When fuel tank is quarter full, car shuts down when i make complete stops like on traffic lights or when turning. i have to turn it completely off and have gear on park and restart it
Oct 29, 2021
MY 2011 SONATA SUDDENLY LOST POWER WHILE DRIVING AT 65 MPH AFTER PULLING OVER RESTARTING CAR CHECK ENGINE LIGHT CAME ON. CAR ONLY HAS 107599 MILES
Oct 01, 2019
7/19 BOUGHT MY 2011 SONATA THEN TWO DAYS LATER CHECK ENGINE LIGHT CAME ON. TOOK TO DEALERSHIP THEY SAID GAS CAP WAS LOOSE AND IF IT CAME BACK ON TO BRING BACK IN. 2 WEEKS LATER WENT TO GAS STATION, CAME BACK OUT CAR WOULDNT START. NO CLICK OR ANYTHING. ALL POWER WORKED AS WELL. WALKED HOME STARTED RESEARCHING, OTHER OWNERS HAD THE SAME ISSUE. WALKED BACK DETERMINED TO TRY SOME THINGS I READ ABOUT. CAR STARTED WITHOUT ME DOING ANYTHING. NO CHECK LIGHT CAME ON. NEXT DAY DRIVING CHECK ENGINE LIGHT CAME ON AND THATS WHEN I TOOK BACK TO DEALERSHIP. OF COURSE IT STARTED UP WHENEVER THEY TRIED IT SO THEY WROTE COULD NOT DUPLICATE CUSTOMER CONCERN. THEY RAN DIAGNOSTICS AND THEY SAID PURGE VALVE WAS FOUND TO BE SHORTNED INTERNALLY. CODE P0455. 500 BUCKS LATER BECAUSE NO WARRANTY (AS IS VEHICLE) NOT EVEN A MONTH OFF THE DAM LOT...MY INSTRUCTIONS WERE WHEN FILLING UP WITH FUEL DO NOT TOP OFF BEYOND WHEN THE FUEL PUMP SHUTS OFF. FUEL COULD ENTER THE PURGE VALVE/CANISTER VIA VENT TUBES. WTF....THEY WOULDNT COVER EVEN THOUGH THE DEALERSHIP PUT THE GAS IN WHEN I BOUGHT IT SO IT WASNT ME....LUCKY ME :(
Jul 14, 2019
AFTER PUTTING GAS IN MY CAR THE GAS GAUGE IS EVERYWHERE. I CAN STOP AND RESTART MY CAR AFTER FILLING IT AND IT WILL SAY I'M EMPTY. WHETHER I'M ACTUALLY DRIVING AT THE MOMENT OR STATIONARY, THE GAUGE WILL CONSTANTLY MOVE UP AND DOWN. I HAVE TO KEEP AN EYE ON MY MILEAGE TO KNOW HOW MUCH I REALLY HAVE. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. I'VE SEEN OTHER STORIES ONLINE OF MANY OTHERS HAVING THE SAME ISSUE.
May 17, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
4 complaints
Start losing speed cutting back overheating AC stop function then smoke from good and cut out Had it towed and seek what the problem is This occur on 08/24/2021 just purchase on July 7,2021 from dealer in Auto Land of Thornburg paid cash
Aug 25, 2021
TOTAL LOSS OF CAR DUE TO ENGINE FIRE. ON DEC 30,2020 AT MILE MARKER 31 ON I95 SOUTH OUTSIDE OF STONEY CREEK VA, WHEN I WAS DRIVING, ALL LIGHTS CAME ON THE DASHBOARD AT THE SAME TIME-THEN WE LOST ABILITY TO ACCERLEATE-GAS PEDAL NOT WORKING. WE PULLED OVER ON THE SIDE OF I95-SMOKE CAME OUT OF ENGINE AND WITHIN 10 MINUTES THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Jan 14, 2021
SINCE I BOUGHT THIS VEHICLE, THEY HAD REPLACED THE ENGIE DUE TO,THE RECALL, THEY HAD TO,REPLACE MY FUAL SENSORS, STEERING COLUMN PIECE, AND ANOTHER PART. BUT SINCE THEY REPLACED MY ENGINE, MY ELECTRICAL IN MY CAR IS,MEVER ACCURATE. SPEED SENSOER IS WRONG, THE RADIO SHORTS ALL THE TIME, AND MY CRUISE CONTROL DOESNT WORK. THE PROBLEMS COUNTNIUE TO GET WORSE ESPECIALLY WITH THE ELECTRICAL. THIS CAR HAS COSTED ME 1000'S OF DOLLARS AND IT JUST COUNTNIUES TO HAVE PROBLEMS. I HAVE TAKEN IT TO HYUNDAI IN REDLANDS CA. THEY HAVE ALL DOCUMENTATION ON THE VEHICLE.
Jan 18, 2019
OCTOBER 3RD 2015, I WAS DRIVING ON HIGHWAY 78 WEST. I WAS IN THE VEHICLE WITH MY 3 YEAR OLD DAUGHTER. I WAS DRIVING IN A 2 WAY LANE THAT WAS UNDER CONSTRUCTION. ALL OFF A SUDDEN WITHOUT ANY WARNING MY VEHICLE STARTED TO DECELERATE ON THE HIGHWAY. I IMMEDIATELY HAD NO CONTROL AND MY SPEED WAS DECREASING FAST. I WAS IN THE LEFT LANE AND IN MATTER OF 4-7 MINUTES MY CAR ENGINE WAS SHUTTING DOWN ON THE HIGHWAY. I WAS ALMOST HIT BY MULTIPLE TRUCKS WHO CONTINUED TO FLY BY MY VEHICLE ON THE HIGHWAY AS I TRIED TO FIND SOME WHERE IN ENOUGH TIME TO BEAR OFF. PUTTING ME AND MY 3 YEAR OLD DAUGHTER IN IMMEDIATE DANGER. NEEDLESS TO SAY I WAS TERRIFIED. I WAS FINALLY ABLE TO PULL OFF INTO THE RIGHT LANE AND PULL MY VEHICLE INTO THE SHOULDER OF THE HIGHWAY. SINCE I WAS IN AN AREA THAT WAS UNDER CONSTRUCTION ON THIS HIGHWAY THE SHOULDER SPACE WAS VERY LIMITED. I COULD FEEL THE TRUCKS PASS MY CAR AND I WAS SCARED FOR MY LIFE AND MY DAUGHTER?S LIFE. I HAD AN IMMEDIATE PANIC ATTACK AND THOUGHT MY DAUGHTER AND MYSELF WAS GOING TO DIE. THIS HAS CAUSED A GREAT DEAL OF HARDSHIP ON MYSELF AND MY DAUGHTER. WE HAVE BEEN WITHOUT OUR VEHICLE SINCE THIS INCIDENT. HYUNDAI IN LEBANON, PA HAS HAD MY VEHICLE SINCE 10/3/15 AND CONTINUE TO GIVE ME THE RUN AROUND. THEY SAY THEY ORDERED A NEW ENGINE , BUT IT HAS NOT SHIPPED TO THE DEALER YET. THIS INCIDENT HAS CREATED A TREMENDOUS HARDSHIP FOR ME AND MY FAMILY . I CONTINUE TO BE AT A DISADVANTAGE AS I AM DRIVING A RENTED VEHICLE . MEANWHILE I CONTINUE TO PAY FOR A CAR I HAVE NOT DRIVEN FOR OVER 3 MONTHS. YOUR IMMEDIATE ASSISTANCE WOULD BE APPRECIATED. THIS ISSUE I AM HAVING WITH MY VEHICLE IS DUE TO A RECALL CAMPAIGN 132. THIS RECALL WAS DUE TO THE ENGINE MALFUNCTION THAT HYUNDAI IS AWARE OF. MY VEHICLE STALLED WHILE IN MOTION ON THE HIGHWAY , PUTTING MY LIFE AND MY 3 YEAR OLD DAUGHTER'S LIFE AT RISK.
Jan 13, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
4 complaints
MY VIN IS SHOWING 2 RECALLS THAT ARE INCOMPLETE THAT I HAVE TAKEN TO A LOCAL DEALERSHIP TO BE CORRECTED. MY 2011 HYUNDAI BURNS OIL VERY QUICKLY WITHIN WEEKS OF AN OIL CHANGE. I AM CONSTANTLY ADDING OIL. THERE IS NO OIL LEAK DETECTED IN THE VEHICLE. I WAS ASSURED THAT THE ENGINE RECALL WAS LOOKED AT AND NOT AFFECTED BUT ACCORDING TO THIS SITE THAT RECALL IS INCOMPLETE. I ALSO HAVE TO REPLACE TAIL AND HEADLIGHTS AND WHEN I USE A BLINKER AT NIGHT THE HEADLIGHTS TURN OFF. I HAD MY VEHICLE SERVICED AT JENKINS HYUNDAI OF JACKSONVILLE FL 904/420-7171
Feb 15, 2021
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. IN ADDITION, THE BRAKE LIGHTS REMAINED ILLUMINATED. WHEN THE CONTACT PRESSED THE PUSH START BUTTON, THE ENGINE STARTED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO CRAFT HYUNDAI (2625 LAKESIDE DR, LYNCHBURG, VA 24501, 434-455-7060) WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE CONTACT SHOULD HAVE AN EXTENDED WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Nov 09, 2018
WHEN I PLACE MY CAR IN PARK THE CAR IS,TELLING ME TO SHIFT TO PARK BUT I'M ALREADY IN PARK. MY CAR WILL TURN OFF BUT MY NAVIGATION SCREEN STAYS ON. ALSO THE ENGINE PUSH TO START/STOP LIGHT WON'T TURN OFF. IN ADDITION I AM UNABLE TO USE MY FAVORITE TO LOCK THE DOORS BECAUSE IT THINKS MY KEYS ARE STILL IN THE VEHICLE SO I HAVE TO MANUALLY LOCK IT. THE CAR SEEMS TO STALL OCCASIONALLY AND I HAVE TO GAS IT TO PICK UP SPEEDS AND I'VE ONLY HAD THE CAR FOR TWO MONTHS.
Apr 11, 2016
CANT GET LIGHT TO WORK, HAVE REPLACE BULBS A FEW TIMES, AND HAVE TAKE IT TO AN ADVANCE AUTO PLACE WHERE THEY HAVE TOLD ME IT'S A PROBLEM WITH THE ELECTRIC WORK AND ENGINE NOT THE BULB. THE BULBS WERE FINE AND NOT BURNT OUT. HAVE BEEN HAVING ISSUES SINCE LAST OCTOBER 1ST WAS ONLY ONE HEAD LIGHT NOW AS OF THIS WEEKEND ITS BOTH.
Feb 01, 2016
EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE
4 complaints
MY ENGINE FAILED WHILE DRIVING.....I HAD IT TOWED TO HYUNDAI DEALER BECAUSE I WAS INFORMEF ABOUT VEHICLE RECALL. THE DEALERSHIP WILL NOT PROVIDE ME WITH LOANER CAR WITHOUT FULL COVERAGE INSURANCE. I HAVE BEEN WITHOUT MY VEHICLE ALMOST 30 DAYS.
Dec 11, 2020
CHECK ENGINE LIGHTS COMES ON AND OIL LIGHT. SO IM PROMPTED TO GET OIL CHANGE. MECHANIC SAYS HE RESET SOME CODES AND THE ENGINE LOCKED UP.MECHANIC TOOK MY RUNNING VEHICLE FROM THE SHOP TO CHECK HOW IT WAS DRIVING AND THE CAR STALLED IN MOTION.
Nov 17, 2020
"TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE THE OTHER DAY AND MY CAR WAS SHAKING, SO SCARY. I'M NOT A MECHANIC, BUT I KNOW WHEN SOMETHING IS WRONG. THE LIGHTS ON MY CAR GETS SO HOT THAT THEY KEEP GOING OUT AND THE CAR IS A DRIFTER. I JUST HAPPEN TO ENTER MY VIN# IN THE SYSTEM AND I WAS SHOCK. I HAVE BEEN DRIVING THIS CAR NOT KNOWING MY CAR HAS 4 RECALLS ON IT. I WOULD LIKE TO GET ANOTHER CAR BECAUSE AT THIS POINT I DO NOT FEEL SAFE DRIVING MY FAMILY EVEN IF THEY SERVICED IT. JUST HEARING ALL THE PROBLEMS THAT WRONG WITH THIS CAR, I DO NOT FEEL SAFE. WHO DO I NEED TO TALK TO ABOUT THIS MATTER?
Dec 17, 2015
THERE ARE OPEN FACTORY RECALLS ON THIS CAR AND I HAVE NOT RECEIVED A LETTER TO FIX THE DEFICIENCIES BEFORE IT GETS TO BECOME AN ISSUE OF POTENTIAL PHYSICAL HARM ON THE ROADWAY. DRIVING DOWN THE ROAD THE FRONT SPRING JUST BROKE A SECTION OFF ABOUT A FOOT LONG, NOW DRIVES DANGEROUSLY BRAKES, TRANSMISSION, ENGINE, HEAD LAMPS, SUSPENSION
Oct 06, 2015
STEERING,SERVICE BRAKES
4 complaints
WHEN I WAS DRIVING AND GOING TO DO A TURN THE WHEEL TURN TO THE OTHER SIDE BY ITSELF. I WENT TO THE HYUNDAI DEALERSHIP ON ROUTE FOUR TO GET A DIAGNOSTIC. THEY REPLACED MY STEERING COLUMN AND MY BRAKES.
Dec 04, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VEER IN BOTH DIRECTIONS. AS A RESULT, THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP IT IN POSITION. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED AND IT TOOK A LONGER AMOUNT OF TIME FOR THE VEHICLE TO COME TO A COMPLETE HALT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 28, 2016
STEERING COLUMN CLICKS LOUDLY WHEN THE STEERING WHEEL MOVES LEFT OR RIGHT. IT DOES NOT MATTER IF THE VEHICLE IS MOVING OR IN PARK. THE PROBLEM OCCURRED ABOUT 100,000 MILES. THE VEHICLE IS NO LONGER UNDER WARRANTY, AND I HAVE NOTICED THERE ARE LOTS OF OTHER CARS OUT THERE WITH THE SAME PROBLEM. ALSO, WHEN TRAVELLING AT A HIGH RATE OF SPEED AND THE BRAKES ARE APPLIED THE STEERING WHEEL SHAKES VIOLENTLY. NO, IT DOESN'T NEED AN ALIGNMENT.
Oct 11, 2015
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE,(WICH IS HAPPENING) INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION( ALSO HAPPENING), OR INTERMITTENT OPERATION OF THE STOP LAMPS.(HAPPENING ALSO)" ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THE BRAKE LIGHT SWTICH WAS REPLACED ON A ROUTINE SERVICE FOR A RECALL IN 2014. I WAS NOT EXPERIENCING ANY TROUBLE AT THAT TIME. NOW AT 65000 MILES AND LESS THEN ONE YEAR LATER MY BRAKES WONT TURN OFF WHEN MY CAR IS OFF RESULTING IN MY BATTERY TO DIE. HYUNDAI HAS HAD TO COME JUMP MY CAR THREE TIMES. WHEN I BROUGHT IT IN THEY SAID THEY ALREADY REPLACED IT AND ARE NO LONGER LIABLE FOR IT. NOW MY CAR IS STOPPING AND NOT ALLOWING ME TO ACCELERATE INTERMITTENLY DURING DRIVING THE VEHICLE. I ALSO SMELL BURNING RUBBER COMING FROM THE INSIDE BRAKE AREA NEAR THE SWITCH. SECONDLY, MY STEERING COULUM AND ALIGNMENT WERE OFF. I BROUGHT THE CAR IN TO HYUNDAI IN 2014 BECAUSE OF THE STEERING BEING VERY LOOOSE AND MAKING A KNOCKING NOISE WHEN YOU MOVED IT BACK AND FORTH. THEY SAID IT WAS THE COUPLING WICH THEY REAPLACED AND IT DID NOT RESOLVE THE MALFUNCTION. THEY THEN REPLACED THE STEERING RACK AND PERFOMED AN ALIGNMENT AND TIRE ROTATION WITH NEW TIRES. THE NOISE WENT AWAY BUT THE ALIGNMENT IS STILL TERRIBLY OFF. NOW WHEN I MAKE RIGHT TURNS IT MAKES A LOUD CLICKING NOISE AGAIN AND SHAKES AT 65MPH OR OVER. MY WARRENTY ENDED AT 60,000 MILES AND NOW NOTHING IS COVERED. I PAID FOR AN EXTENDED WARRENTY AT PURCHUSE OF WHICH THEY HAVE NO RECORD OF.
Jul 18, 2015
STEERING,AIR BAGS,ENGINE
4 complaints
MY ENGINE LIGHT HAS BEEN ON FOR 6 MONTHS AND I HAD THE TIMER SENSOR REPLACED TWICE. AND IT IS STILL ON. MY CAR STEERING WHEEL VIBRATES AT TIMES. THE STEERING WHEEL MAKES A CRACKING NOISE WHILE PARKING OR PULLING OUT. ALSO MY AIRBAG LIGHT HAS BEEN ON CONTINUOUS FOR 6 MONTHS OVER THE STEERING WHEEL. KEEP TAKING IT TO THE SHOP AND TOLD TO CHECK RECALLS BUT MY CAR IS NEVER LISTED.
Nov 27, 2020
MY STEERING WHEEL SHAKES AND MY RADIO BLEW OUT AND THE AIRBAG LIGHT IS ON AND WON'T GO OUT. I'M
Oct 26, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED AND A CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE DEALER (NORTH TOWN HYUNDAI, 7420 TRANSIT ROAD, WILLIAMSVILLE, NY) CLEARED ALL THE RECALL CODES THAT WERE PENDING ON THE VEHICLE, BUT THE CLICKING NOISE AND AIR BAG INDICATOR FAILURES STILL PERSISTED. IN ADDITION, SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,457.
Nov 13, 2018
I AM APPALLED AT THE CONDITIONS I'VE HAD TO ENDURE WITH MY SONATA. I'VE NEVER SEEN OR OWNED A MORE UNSAFE VEHICLE. MY STEERING COLUMN BROKE, THE ENGINE WAS REPLACED TWICE, I'VE DEALT WITH ELECTRICAL PROBLEMS, NOW IT'S INVOLVED IN THE AIRBAG FAILURE RECALL AND I'VE NEEDED TO TAKE MY CAR IN DUE TO THE 13 RECALLS. MY SONATA IS ONE OF THE FIRST MADE. IT'S FROM THE ALABAMA PLANT. I WOULD LIKE TO HEAR WHY THE NHTSA HAS NOT MADE HYUNDAI BUY THESE VEHICLES BACK? I DON'T HAVE THE OPTION OF JUST GOING OUT AND BUYING A NEW VEHICLE. I'VE RAISED MY GRANDDAUGHTERS AND AM NOW AFRAID TO TAKE THEM ANYWHERE IN MY CAR. I'M BEGGING THAT YOU MAKE HYUNDAI GET THESE CARS OFF THE ROAD. IT SICKENS ME TO KNOW I'VE OWNED SEVERAL HYUNDAI'S. GIVEN THEM MY TRUST AND DEDICATION TO ONLY FEEL THEY'VE TURNED THEIR BACKS ON ME AND THE SAFETY OF MY FAMILY. I'D REALLY LIKE TO BE CONTACTED. I HAVE RECORDS OF ALL MY WORK DONE. THE ONLY THING I COULD NOT GET WAS RECEIPTS FOR WARRANTY ITEMS THEY DETERMINED I DIDN'T NEED RECEIPTS FOR. EVEN AFTER I COMPLAINED AND DEMANDED THEM. MY VEHICLE WAS PURCHASED AND SERVICED AT SUPERIOR HYUNDAI NORTH IN FAIRFIELD OH. I HAVE SO MANY RECORDS, EVEN RECORDINGS, THAT I CAN'T POSSIBLY UPLOAD THEM ALL ON HERE.
May 21, 2018
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
EVER SINCE I HAD A NEW ENGINE PUT IN MY CAR, MY CAR HASN'T BEEN THE SAME. IT ACTS LIKE IT DOESN'T WANT TO GO WHEN PRESSING THE GAS PEDAL RIGHT AFTER (WAS TOLD IT WAS THE ECO MODE), THEN MY DASH STARTED TO CRACK, NOW IS EXTREMELY CRACKED WHICH HAS AN AIR BAG, GAS GAGE HAS A MIND OF ITS OWN, BURNING A SEVERE AMOUNT OF OIL A WEEK SO THERE IS NO POINT IN 'CHANGING THE OIL', OIL LIGHT NEVER ONCE COMES ON LETTING ME KNOW ITS LOW, NO OIL ON MY DRIVEWAY OR UNDER THE HOOD, INTERIOR DOME LIGHT SOMETIMES DOESN'T SHUT OFF, THE BRAKE LIGHTS SHORT OUT ON A MONTHLY BASIS AND GET PULLED OVER BY THE COPS ALL THE TIME. NOW WITH ONLY 50,000 MILES ON THE 'NEW ENGINE', I TAKE IT BACK TO THE DEALERSHIP BECAUSE ITS SMOKING WHEN I CRANK IT, DOESN'T ACCELERATE SOMETIMES GOING DOWN THE ROAD WHEN I PRESS THE GAS, THEN STARTS SMOKING, HEADLIGHTS FLICKER, ENGINE LIGHT STAYS ON AND LOW TIRE LIGHT STAYS ON (EVEN AFTER GETTING NEW TIRES & ALIGNMENT). TOOK IT IN YESTERDAY, HYUNDAI IS STATING MY OXYGEN SENSORS, CATALYTIC CONVERTER & GASKETS AND INTAKE MANIFOLD NEED TO BE REPLACED AT $3,177. THE CAR ISN'T EVEN WORTH THAT MUCH. THIS IS NOT THE REASON WHY MY CAR IS USING EXCESSIVE AMOUNTS OF OIL, SMOKING WHEN I CRANK IT AND ACTS LIKE THE ENGINE IS ABOUT TO BLOW UP. THEN THEY COME BACK TO TELL ME IT NEEDS THE ABOVE, PLUS AN ENGINE REPLACEMENT BUT OUT OF 'GOODWILL' THEY WILL ONLY CHARGE ME 20% ($2,000) WITH NO LOANER CAR. ITS GOING ON 3 WEEKS NOW. THE CORPORATE OFFICE IS USELESS AND VERY RUDE. I HAVE A VOICEMAIL STATING 'THIS IS THE HIGHEST CUSTOMER SERVICE DEPARTMENT AND ONCE THE DECISION HAS BE MADE, THOSE DECISIONS ARE FIANL AND ITS UP TO YOU TO DECLINE OR ACCEPT OUR OFFER.' IT'S THE ENGINE, AGAIN! WHICH THEN LEAD TO OTHER ISSUES! I WILL NEVER BUY ANOTHER HYUNDAI AGAIN!! THIS CAR HAS CAUSED NOTHING BUT MONEY AND TIME, COMPLETE WASTE OF JUNK!
Nov 03, 2020
MY CAR STALL WHILJNG DRIVING THEN STOP IN FRONT OF ANOTHER VEHICLES. I HAD TO PUSH IT OVER ON NEUTRAL. MY VEHICLES HAD KNOCKING SOUND WHEN TRYING TO GET IT BACK UP RUNNING . LET IT SIT FOR A WHILE AND IT START BACK UP ON ITS OWN. I TOOK IT TO HYNDUAI 8/8 THE SERVICE WORKER JIM SAID HE CAN'T DIAGNOSTIC CAUSE THE LIGHT IS GONE. I TOLD HIM THAT I CANT RISK DRIVING THIS VEHICLE WHEN I KNOW IT HAD A KNOCK SENSOR RECALL LAST YEAR CAMPAIGN 953 AND ITS DOING IT AGAIN. HE TOLD ME THEIR IS NOTH I NG HE CAN DO AND ADVICE ME TO DRIVE IT BACK HOME UNTIL IT HAPPENS AGAIN AND THEN GET TOW. J SCOLD HIM AND SAID AND RISK MY KIDS LIFE AND OTHERS. IT STALLS IN THE MIDDLE OF DRIVING. THE ENGINE COMPLETELY GOES OUT FOR ALMOST 40 MINUTE. THIS THE 6TH TIME IT HAPPEN BETWEEN OCT 2019 TO AUG 2020.
Aug 08, 2020
KNOCKING IN THE ENGINE,CRUISE CONTROL DOESN'T GO OFF WHEN BRAKE IS PRESSED,SHIFT LOCK DOESN'T WORK.HAVE TO MANUALLY PRESS OVERRIDE BUTTON TO PUT IN GEAR.CAR STALLS SOMETIMES AFTER A TURN. ECS LIGHT IS CONSTANTLY ON. LOSS OF POWER SOMETIMES,HAD TO REPLACE BRAKE LIGHT BULB TWICE IN THE LAST 6 MONTHS AND THEY WERE COMPLETELY BLACK,LIKE BURNT.VEHICLE WAS GENERALLY IN MOTION WHEN ISSUES OCCURRED.
Feb 26, 2018
DURING MY LAST SCHEDULED VEHICLE MAINTENANCE IN APRIL 2016, I EXPLICITLY COMMUNICATED MY CONCERNS TO THE HYUNDAI DEALER ABOUT MY ENGINE AND THE FACT THAT THE OIL LIGHT KEPT COMING ON WHEN I TRIED TO ACCELERATE AND WOULD GO OFF AS SOON AS I TOOK MY FEET OFF THE ACCELERATOR. I JUST FOUND OUT THROUGH LOCAL NEWS AND INFORMATION FROM ONLINE BLOGS THAT THIS WAS A SIGN OF ENGINE MANUFACTURING PROBLEMS ORIGINATING FROM HYUNDAI'S ALABAMA ENGINE MANUFACTURING PLANT. THE DEALER DID NOT INFORM ME THAT THE ENGINE IN MY VEHICLE WAS BEING RECALLED. INSTEAD, I WAS TOLD VIA THE MAINTENANCE REPORT THAT OIL LEVEL WAS LOW AND THERE WERE NO VISIBLE LEAKS. I HAVE RECEIPTS TO PROVE THAT I ADHERED TO ALL RECOMMENDED OWNER MAINTENANCE SERVICES AND HAVE BEEN DILIGENT ENOUGH TO SERVICE MY VEHICLE ACCORDING TO THE SERVICE SCHEDULE PRESCRIBED DURING VEHICLE PURCHASE. I HAVE STRONG REASONS TO BELIEVE HYUNDAI HAS NOT BEEN HONEST WITH ITS CUSTOMER. THIS BEING BECAUSE, RATHER THAN ELABORATE ON THE CAUSE AND SOLUTION TO THE PROBLEM (I.E. HYUNDAI SONATA 2011-2012 ENGINE RECALL), INFORMATION WAS DELIBERATELY WITHHELD FROM ME BY HYUNDAI. I NEVER RECEIVED A RECALL NOTICE FROM THE DEALER DESPITE PURCHASING THE VEHICLE FROM AN AUTHORIZED HYUNDAI PRE-OWNED VEHICLE DEALER. I'M EVEN MORE FRUSTRATED BECAUSE THIS RECALL WAS ANNOUNCED IN SEPTEMBER 2015, 4 MONTHS AFTER I PURCHASED MY VEHICLE UNDER WARRANTY AND PAID EXTRA TO HAVE EXTENDED WARRANTY COVERAGE ADDED ON MY VEHICLE. IT'S NOW 7 MONTHS AFTER THE RECALL ANNOUNCEMENT AND I STILL HAVE NOT RECEIVED NOTICE OF THE RECALL FROM HYUNDAI. AS OF TODAY, 3 WEEKS AFTER MY VEHICLE STALLED ON THE ON-401 HIGHWAY WHILST DRIVING AT APPROX. 100KM/HR., I HAVE NOT HEARD BACK FROM HYUNDAI. I HAD TO COAST MY VEHICLE TO THE OUTSIDE SHOULDER OF THE BUSIEST HIGHWAY IN NORTH AMERICA AT 9:00PM. 3 WEEKS ON, I HAVE NO VEHICLE, NO REPAIR TIMELINE AND NO RESPONSE FROM HYUNDAI
Sep 19, 2016
STEERING,SUSPENSION,UNKNOWN OR OTHER
4 complaints
MAKING A SQUILLING NOISE AS I'M DRIVING AND THE NOISE IS COMING FROM THE DRIVER FRONT TIRE. FRONT END (AXEL'S) SOUNDS LIKE IT'S LOOSE
Aug 23, 2019
WHEN I'M TURNING I HEAR POPPING NOISES. AND AS I'M DRIVING I HEAR A SQUILLING NOISES FROM THE FRONT
Aug 22, 2019
WHEN BACKING UP AND TURNING THE STEERING WHEEL A KNOCKING OCCURS. ALSO WHEN MOVING AT A SLOW SPEED AND TURNING THE WHEELS THE KNOCKING OCCURS.
Jun 17, 2019
CAR PULLS TO THE LEFT SINCE BRAND NEW. VERY NOTICEABLE WHEN DRIVING AT A HIGH SPEED FOR A LENGTH OF TIME. CONSTANT RIGHT PRESSURE MUST BE MAINTAINED ON STEERING WHEEL TO PREVENT CAR FROM MOVING TO THE LEFT. AT A SLOW SPEED ON BACK ROADS THE PULL IS NOT THAT NOTICEABLE. FOR SOME REASON, WHEN TAKING A RIGHT TURN OFF A HIGHWAY RAMP, THE LEFT PULL INCREASES, WHICH REQUIRES INCREASED RIGHT PRESSURE ON THE STEERING WHEEL. HAVE HAD CAR CHECKED AT DEALER, ALIGNMENT WAS CHECKED, AND TOLD EVERYTHING IS FINE. RESEARCHING THE HYUNDAI FORUMS, IT APPEARS MY SONATA IS NOT THE ONLY CAR EXPERIENCING THIS PROBLEM, AND AS OF THIS DATE, HYUNDAI/KIA HAVE NO FIX, OR EVEN ACKNOWLEDGE THEIR IS A PROBLEM.
Apr 08, 2011
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
I NEVER RECEIVED INFORMATION REGARDING THE RECALLS ON MY HYUNDAI SONATA 2011 VEHICLE. I WAS DRIVING MY HYUNDAI SONATA 2011 ON 4/11/19, GOING ABOUT 60 MILES AN HOUR AND THE CUT SHUT OFF. WAS IN HEAVY CONGESTED TRAFFIC AND I WAS ALMOST REAR ENDED WITH NO CONTROL OF THE HYUNDAI SONATA 2011VEHICLE. MY HYUNDAI SONATA 2011 WAS MOVED TO THE SIDE OF THE ROAD WHERE A TOW TRUCK WAS CALLED. SUBSEQUENTLY, HYUNDAI SONATA 2011WAS TAKEN TO THE HUNTINGTON DEALERSHIP. DEALER INFORMED ME THERE WAS 7 RECALLS OF WHICH I NOT AWARE OF IN REGARDS HYUNDAI SONATA 2011 THIS COULD HAVE BEEN A LIFE THREATEN SITUATION AND HYUNDAI SHOULD NOTIFIED ME OF ALL RECALLS. THIS IS UNACCEPTABLE AND LIFE THREATING TO FAMILY FRIENDS AND COMMUNITY.
Apr 13, 2019
NEW ENGINE AND STARTER UNDER RECALL BY HYUNDAI DEALERSHIP IN MONTGOMERY, AL. I PICK MY CAR UP NO ONE IN SERVICE IS IN MY RADIO BLUETOOTH AC WON'T WORK AND THEY ALL WORKED PRIOR! CAR KEPT CUTTING OFF FELT LIKE WHEELS WAS GONNA FALL OFF DROVE HORRIBLE! PLUG PHONE IN USB START SMELLING BURNT SMELL, UNPLUG IT SMOKE IS COMING OUT, IT'S EXTREMELY HOT AND CORDS BURNT. GET HOME LOOK AT PAPERWORK SAYS 'TIRE SEPARATED NEEDS IMMEDIATE ATTENTION' NO ONE TOLD ME LET ME DRIVE ON IT. I HAD NO CLUE MY TIRES ARE FAIRLY NEW. TIRE EXPLODED LEAVING DENT IN MY CAR. I ASK ABOUT TIRE HE SAID 'OH I FORGOT TO TELL YOU' (AS NO BIG DEAL) IN FACT WAS! ASK WHICH TIRE HE DIDN'T REMEMBER! CALL CONSUMER AFFAIRS ADVISED TO TAKE BACK. DEALT WITH SERVICE MANAGER RUDE AND DENIED ANY FAULT BEFORE EVER LOOKING AT CAR INSISTING THEY WEREN'T TO BLAME. HOW WOULD HE KNOW IF HE HASN'T EVER EVEN LOOKED AT IT? ASK WHY LIGHTS ON DASH AND WHY'D IT NOT RUN PROPERLY? BLAMED ON MY TIRE. SOLD ME TIRE $88 BUT HE'D GIVE ME DISCOUNT FOR MY TROUBLE, HE DIDN'T I PAID $114. CALLS CARS READY. I ASK IF EVERYTHINGS FIXED AND WHAT WAS WRONG WITH IT? HE SAID NO AND DIDN'T KNOW WHAT WAS WRONG WITH IT BUT IT WASN'T ANYTHING THEY DONE! HONESTLY DON'T THINK HE CHECKED HE DENIED BLAME BEFORE LOOKING AT IT AND SAID IT'D BE READY IN COUPLE HOURS TIME TO PUT TIRE ON. SAID TO TAKE TO STERO SHOP AND THEY CAN PULL RADIO OUT AND MIGHT FIND RESET SWITCH BEHIND IT TO RESET RADIO, HE SHOULD'VE. ASK ABOUT USB HE SAID 'PLUGGED ONE IN IT WORKED ASK IF HE LEFT IN LEAST 10 MINUTES AS I DID HE SAID 'DON'T GOT ONE TO' CAN'T USE ONE USED TO TEST IT ASK IF ELECTRICAL WIRING BURNT WHEN ENGINE SEIZED AS STARTER DID, SAYS NO LIGHTS BE ON IN DASH, THEY ARE, BLAMED IT ON TIRES. 3 MECHANICS SAID ELECTRICAL WASN'T HOOKED BACK UP PROPERLY AND/OR ELECTRICAL WIRING BURNT WHEN ENGINE SEIZED. CAR WONT START PROBLEMS CYCLOIDS NOT FIRING AND FUEL INJECTOR TOO!
Jan 29, 2019
I HAVE HAD ISSUE AFTER ISSUE WITH MY 2011 SONATA. IN JUST A YEAR AND A HALF I HAVE HAD 5 THINGS FIXED OR REPLACED 2 OF THEM MAJOR. I'VE HAD THE WHOLE BREAK ASSEMBLY FIXED FOR MY BREAK LIGHTS NOT WORKING. MOST RECENTLY I HAD TO HAVE THE ENGINE REPLACED DUE TO IT SEIZING UP WITH JUST BARELY OVER 100K MILES. THEN 3 MONTHS AFTER THAT I'M HAVING ISSUES WITH THE CRUISE RANDOMLY TURNING OFF, THE BREAK LIGHTS NOT WORKING. ALSO THE GEAR SHIFTER WILL NOT GO INTO GEAR AT TIMES. ONE OF THE MAJOR ISSUES IVE HAD IS THE ENGINE RANDOMLY STALLING OR THE ACCELERATOR NOR WORKING AT ALL. THE ISSUE IVE HAD WITH THE CRUISE CONTROL WILL RANDOMLY HAPPEN WHETHER I'M MOVING OR IN PARK AND DURING THIS IS ALSO EFFECTS THE STABILITY CONTROL AS WELL AND IT WILL TURN ITS SELF OFF. WITH THE CAR STALLING, IT RANDOMLY HAPPENS WHETHER I'M AT A TRAFFIC LIGHT TRYING TO ACCELERATE OR WHILE I'M DRIVING.
Oct 16, 2018
ENGINE SHUTS OFF WHILE DRIVING (VARIOUS SPEEDS), NO POWER, NO STEERING FOR MAYBE A SECOND. IT HAS HAPPENED THREE TIMES. SO FAR, THE POWER COMES BACK ON WITHIN A SECOND (DID NOT HAVE TO PUT IN NEUTRAL OR PARK TO RESTART). ALL HAVE HAPPENED IN CITY DRIVING (HAVE NOT BEEN HIGHWAY DRIVING LATELY)
Apr 10, 2017
STEERING,UNKNOWN OR OTHER,ENGINE
4 complaints
I HAVE A 2011 HYUNDAI SONATA I HAD PROBLEM WITH MY ENGINE HYUNDAI AUTO DECIDED NOT TO FIX IT I HAVE PROBLEM WITH MY STARTER HYUNDAI AUTO DECIDED NOT TO FIX IT I HAD TO PAY OUT OF POCKET FOR BOTH ENGINE INSTALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Oct 16, 2018
I PURCHASED MY LEMON VEHICLE FROM WEBB HYUNDAI IN HIGHLAND, IN AND PURCHASED IT USED IN MARCH OF 2013. I'M ALWAYS HEARING ABOUT THIS 100000 MILES WARRANTY, MY VEHICLE HADN'T QUITE MADE IT TO THAT, WHEN I FIRST QUESTIONED THE CLICKING IN THE STEERING WHEEL AND SHAKING OF MY VEHICLE; BECAUSE MY CAR WAS USED FOR ME TO DAILY TRAVEL THROUGHOUT THE ENTIRE STATE OF INDIANA, MY VEHICLE IN JULY 2017 HAD EXCEEDED THE 100000 MILE AND THE USED WARRANTY STATED COVERAGE ONLY UP TO 60,000. HOWEVER, I WROTE HYUNDAI, TOOK IT BACK ON SEVERAL OCCASSION AND THEY DID ACTUALLY FIX MY ENGINE, THANKS TO THE RECALL, IN WHICH THEY FIRST DENIED ME FOR 45 DAYS, WHEN I RECEIVE MY VEHICLE BACK I TOLD THEM ABOUT THE CLICKING NOISE AND I ALWAYS WAS GIVEN SOME LAME EXCUSE AND IT'S AMAZING HOW IN JULY OF 2017 THEY WERE CONSTANTLY CALLING MY PHONE AND I EVEN GOT AN EMAIL ON JULY 12, 2017 ON HOW THEY'VE BEEN ATTEMPTING TO PHONE ME, NOT MENTIONING ALL THE CONTINUAL CALLS I HAD GIVEN THEM PRIOR TO THIS. HOWEVER, DURING THIS TIME OUR FAMILY WAS DEALING WITH A CRISIS IN WHICH ME GETTING BACK WITH THEM WAS NOT AS URGENT AND WHEN I DID TRY RETURNING THE CALL ON SEVERAL ATTEMPTS BETWEEN AUGUST AND SEPTEMBER OF 2017, I NEVER RECEIVED A CALL BACK AND I STILL HAVE OWNERSHIP OF THE AWESOME LEMON THAT WAS SOLD TO ME.
Jan 27, 2018
CRUSIE CONTROL BRAKE LIGHTS PARKING STEERING ENGINE ALL RECORDS I HAVE WITH THE DEALERSHIP SHOW THE MAJOR PROBLEMS IVE HAVE AND ITS YET TO BE FIXED ALONG WITH THE MANY RECALLS ON THIS VEHICLE
Oct 19, 2016
I BOUGHT MY HYUNDAI SONATA GLS 2011, IN 2010, AND SINCE THEN THERE HAVE BEEN SEVERAL RECALLS ON IT. I HAVE DONE MY RESEARCH, AND HAVE FOUND THAT A MANUFACTURER MUST REPAIR, REPLACE, OR SUPPLY A NEW VEHICLE TO THE OWNER WHEN A RECALL IS MANDATED. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP FOR EACH RECALL, AND WHAT THEY DO IS INSPECT THE VEHICLE, AND IN MOST CASES, TELL ME MY CAR DOESN'T APPLY TO THE RECALL AS THEY FIND NOTHING WRONG. I AM DISTURBED BY THIS BECAUSE AGAIN, EVERYTHING I HAVE READ, EVERYONE I HAVE TALKED TO, ETC ... TELLS ME THAT THE DEALER MUST DO SOMETHING IN ORDER FOR THE RECALL TO BE CONSIDERED COMPLETE. I AM DRIVING AROUND IN A VEHICLE WITH THINGS WRONG WITH IT, TRANSPORTING A TODDLER, AND AM STUCK WITH FINDING RESOLUTION ON MY OWN. HOW IS THIS FAIR TO THE CONSUMER? THE MANUFACTURER HAS ALL OF ITS MONEY, AS MY CAR IS PAID OFF, AND MY CAR ISN'T WORTH ANYTHING FOR TRADE OR RESELL DUE TO NEGLIGENCE. IF I CAN MAKE A DIFFERENCE BY FILING A COMPLAINT, AND POSSIBLY SAVE SOMEONE'S LIFE, I AM WILLING TO TRY EVERYTHING AND ANYTHING IN MY POWER TO DO SO.
Aug 24, 2016
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
SHAKING IN STEERING... (THOUGHT IT WAS BALL JOINTS - METAL TO METAL)... TOLD THERE WAS NO PROBLEM WITH BALL JOINTS & NO OTHER ISSUES DETERMINED (WITH THEIR TEST DRIVE). LOCAL HYUNDAI SERVICE MANAGER WOULD NOT RETURN REPEATED CALLS FOR COMPLAINT. VERY DISAPPOINTED NOW THAT "FACTORY WARRANTY & RECALL FOR STEERING PROBLEM" NOT WORTHY OF REPAIR AT THAT TIME. VIOLENTLY SHAKING NOW AND HYUNDAI SERVICE DEPARTMENT SAYS IT IS NOT PART OF A STEERING RECALL (PREVIOUSLY PATCHED)... SAID IT IS A STEERING COUPLING (NOT THE U JOINT WHICH WAS PART OF THE RECALL).
Sep 21, 2015
WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING! BUT FOUND RIGHT HERE ON THIS WEBSITE, SHOWS THE TSB#10-01-32. WE PURCHASED THIS CAR IN 2011 WITH THE FULL WARRANTY INTACT FROM CRAIN KIA, WHICH ALSO OWNS CRAIN HYUNDAI THE VEHICLE WAS A DEALERSHIP DEMO VEHICLE. AFTER RUNNING A VIN SEARCH ON THIS WEBSITE, IT HAS NOT BEEN INSPECTED OR REPAIRED. THIS IS UNSAFE AND PUTS THE LIVES OF NOT JUST THE OWNERS/DRIVERS OF THIS VEHICLE BUT OTHER DRIVERS ON THE ROAD AS WELL IN SEVERE DANGER. AT THIS TIME, IF NOTHING IS DONE, WE WILL PURSUE LEGAL ACTION AGAINST HYUNDAI NORTH AMERICA AND CRAIN HYUNDAI / KIA. FOR THEIR LACK OF PROFESSIONALISM, SELLING "UNSAFE" CARS TO THE PUBLIC! PLEASE REOPEN THIS CASE IMMEDIATELY AND HAVE THEM REPAIR THESE DARN CARS. SINCERELY, US SOLDIER AND FAMILY *TR
Aug 08, 2015
I HAVE A TURBO LIMITED SONATA. IT HAS A SEVERE LEFT PULL. IF I AM DRIVING ON A FLAT SURFACE AND LET GO OF THE STEERING WHEEL, I WOULD BE OFF THE ROAD TO THE LEFT IN ABOUT 5-6 SECONDS. IF I AM ACCELERATING, I WOULD BE OFF THE ROAD WITHIN 1-2 SECONDS. IT IS A REAL PROBLEM. MY DEALERSHIP DOES NOT HAVE THE SPECS TO FIX THE ISSUE. I CALLED THE NEXT CLOSEST DEALER AND THEY ALSO DO NOT HAVE A FIX. I AM CONSTANTLY ASSURED THAT HYUNDAI IS WORKING ON THE ISSUE, BUT LETS FACE IT, IT HAS BEEN OVER SIX MONTHS. I HAVE LOST FAITH THAT THEY ARE WORKING ON A FIX. THE NEWLY SOLD 2011 SONATA LIMITED TURBOS ARE BEING SOLD WITH THE 17" WHEELS, NOT THE 18" WHEELS I HAVE. THEREFORE, IT LOOKS AS THOUGH THEY ARE TRYING TO CHANGE IT TO FIX THE PROBLEM. BUT WHAT ABOUT THOSE OF US WITH THE 18" WHEELS? DO WE HAVE TO WAIT UNTIL SOMEONE DIES BEFORE THIS GETS FIXED? THAT IS NOT ACCEPTABLE TO ME. THERE ARE ALREADY OVER 165 COMPLAINTS AND I HOPE MORE ARE ADDED DAILY. I AM A REPEAT HYUNDAI SONATA BUYER AND VERY DISCOURAGED WITH THE QUALITY OF SAFETY IN THIS CAR. PLEASE INVESTIGATE THE PROBLEM AND FORCE A RECALL!
Jun 11, 2011
2011 HYUNDAI - DRAGGING TO BOTH SIDES, MAINLY TO THE RIGHT, STEERING IS ROCKING FROM SIDE TO SIDE, CAR FEELS LIKE ITS GOING BE BLOWN OF THE ROAD, STEERING IS TWISTED EVEN WHEN WHEEL IS PERFECTLY STRAIGHT, EXTREMELY DIFFICULT TO KEEP IN TO THE LEFT. *TR
Mar 17, 2011
TIRES,WHEELS
4 complaints
I OWN A 2011 HYUNDAI SONATA LIMITED 2.0T WHICH CAME EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R18V. AT APPROXIMATELY 41000 MILES (AUGUST 2014) I NOTICED A BULGE/BUBBLE ON THE SIDEWALL OF THE RIGHT FRONT TIRE. UPON VISITING A LOCAL TIRE SHOP TO DETERMINE HOW BAD THE PROBLEM WAS, THE TECHNICIAN REMOVED THE TIRE AND ADVISED ME THAT THERE WERE 5 SEPARATE BUBBLES IN THE TIRE AND IT WAS NOT SAFE TO DRIVE. I BROUGHT THE CAR TO THE DEALERSHIP & WAS TOLD THE ISSUE WAS NOT COVERED UNDER ANY WARRANTY AND I HAD TO PURCHASE A NEW TIRE FOR $275. TWO DAYS AGO I WAS WALKING AROUND THE CAR AND I'VE NOTICED A BUBBLE ON THE SIDEWALL OF THE LEFT FRONT TIRE NOW. I DRIVE PRIMARILY ON THE HIGHWAY AND KEEP MY TIRES PROPERLY INFLATED AT ALL TIMES. THERE WERE/ARE NO ABRASIONS, SCUFFS OR CUTS ON THE SIDE OF THE TIRE AT THE SIGHT OF THE BUBBLES. THEY HAVE BEEN LOCATED BOTH IN THE INNER & OUTER SIDEWALLS. *TR
Sep 30, 2014
THE CAR WAS EQUIPPED WITH FIRESTONE TIRES AND IN 23,000 MILES THEY HAD CUPPED. THE DEALER TOLD ME I HAD FAILED TO KEEP THE RIGHT AMOUNT OF AIR IN THE TIRES AND DID NOT KEEP IT ALIGNED. I PURCHASED A NEW SET OF TIRES AND THE SAME THING HAPPENED AGAIN. I WENT BACK TO THE PLACE I PURCHASED THE TIRES FROM AND THEY TOLD ME MAYBE THE CAR IS OUT OF LINE AND LINED IT UP. WELL SINCE THEN THE TIRES HAVE ONLY GOTTEN WORSE. THIS IS 2 SETS OF TIRES IN LESS THAN 60,000 MILES. THE REPLACEMENT TIRES COST ME $600.00. I DO NOT LIKE BEING TOLD IT IS MY FAULT WHEN I HAVE THE TIRES ROTATED EVERY 5000 MILES. I WENT ON LINE TO SEE IF I WAS THE ONLY ONE AND LEARNED THERE WERE OTHERS WHO ARE HAVING THE SAME PROBLEM. HELP US . *TR
Dec 25, 2012
AT APROX 16,000 MILES THE ORIGINAL KUHMO TIRES BECAME CUPPED ON THE INSIDE OF THE TIRE AND BECAME INCREASINGLY LOUD OVER THE NEXT 12 MONTHS. AT 30,000 MILES THE TIRES HAD TO BE REPLACED DUE TO EXCESSIVE TIRE NOISE. TIRES STILL HAS ANOTHER 25,000 MILE LIFE ON THEM BUT COULD NO LONGER BE USED. VEHICLES ALIGNMENT WAS CHECK 4 TIMES, TIRES ROTATED AND BALANCED. ALIGNMENT SHOWS NEGATIVE 5.1 DEGREES CASTER ON LEFT FRONT, WITH NO WAY TO ADJUST. HYUNDAI AMERICA WA NOTIFIED AND A CASE WAS OPENED BUT THEY REFUSED TO DO ANYTHING OR TO ACKNOWLEDGE THE PROBLEM. *TR
Sep 28, 2012
THREE MONTHS AGO MY FIRST TIRE PRESSURE SENSOR BROKE. I WAS PARKED IN AN INDOOR PARKING GARAGE AND FOUND MY CAR WITH A FLAT DRIVER SIDE FRONT TIRE. I PUT ON THE SPARE AND DROVE TO A TIRE CENTER WHERE THEY INFORMED ME THE TIRE PRESSURE SENSOR HAD BROKEN. I HAD A RUBBER VALVE INSTALLED AND THEN LATER THAT WEEK BROUGHT THE CAR TO A DEALER AND HAD THE TPS REPLACED. LAST WEEK I WAS DRIVING AND MY TIRE PRESSURE ALARM LIT ON MY DASHBOARD. I PULLED INTO A SERVICE STATION AND ATTEMPTED TO PUT AIR IN THE REAR PASSENGER SIDE TIRE. AS I STARTED TO PLACE THE AIR PUMP ONTO THE VALVE HE TIP OF THE TPS BROKE OFF IN MY HAND, CAUSING THE ENTIRE TIRE TO FLATTEN INSTANTLY. AGAIN, I HAD TO PUT THE SPARE ON AND DRIVE TO A REPAIR SHOP AND HAVE A RUBBER VALVE PUT IN. TODAY (ONE WEEK LATER), A THIRD TIRE PRESSURE SENSOR FAILED, THIS TIME THE DRIVERS SIDE REAR TIRE. I WAS FORTUNATE TO HAVE THIS ONE HAPPEN IN MY DRIVEWAY INSTEAD OF ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS AS THE TIRES INSTANTLY FLATTEN, AND CAN CAUSE A SERIOUS ACCIDENT IF IT OCCURS ON THE HIGHWAY. *TR
Feb 22, 2012
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
3 complaints
Not sure . The car has been regulaurly maintenced and one day the emgine complagely seized up going down the road .
Aug 29, 2025
I was driving my 2011 Hyundai Sonota and it felt like a truck had slammed into the back of my vehicle but it didn’t, the car was knocking and finally stopped and wouldn’t accelerate when pushing the pedal. I had to have it towed and the shop didn’t know what to do and I had it sent to Rick Case Hyundai and I explained the situation about the debris being washed out of the engine and they asked for $1700 just to look at the engine. I had a few recalls and they should have looked at the engine with no problems and no charges. They had my vehicle towed and it took me a few months to figure out what happened to my car? I have been denied EVERYTHING BY HYUNDAI CORPORATE AND TAMMY OFFERED TO LOOK AT THE ENGINE AFTER SENDING THE INFORMATION TO BBB AND SHE SAID SHE WOULD DO IT FREE OF CHARGE BECAUSE THERE IS A RECALL ON THE END
Jan 25, 2023
II HAD A RECALL ON SEVERAL THINGS ON MY CAR. TOOK THE CAR BACK TO DEALER I BOUGHT IT FROM HAD THE RECALL STIFF DONE AND TWO WEEK LATER MY STARTER WENT OUT. I INFORMED THEM THERE WAS ALSO A RECALL FOR THE STARTER AND THEY ARGUE ME DOWN THAT IT WAS NOT. WELL SEVERAL PEOPLE I KNOW WITH THE SAME TYPE OF CAR YEAR, MAKE AND MODEL AND THEY RECEIVED AN NOTICE BUT WHEN THEY TOOK IT IN THE RECALL WAS FOUND. I HAD TO GET MY CAR TOWED AND PAY FOR THE REPAIRS IN THE AMOUNT OF $575.00 AT FOR THEY WERE TRYING TO CHARGE ME OVER $700.00. I SHOULD NOT HAVE HAD TO PAY FOR A RECALL AND NOW TRYING TO FIND HOW TO FILE A CLAIM FOR A REFUND. MY CAR STOP ON THE STREET IN FRONT OF MY PLACE OF EMPLOYMENT I GOT A JUMP IT MADE IT HOME AND DIED AGAIN ON THE STREET CALL AAA AND HAD IT TOWED TO DEALER.
Mar 03, 2016
AIR BAGS,UNKNOWN OR OTHER,ENGINE
3 complaints
Car is overheating. Took it to a mechanic They replaced the thermostat but car is still overheating, jerking and so much more. The mechanic wants to charge more to fix it. I got a second opinion from another mechanic and after he reviewed the paperwork from the first mechanic. He searched my vin number and told me to contact this number because my vehicle is on a recall list. So I need someone to contact me about where and how we can get my vehicle fixed.
Oct 01, 2024
I BOUGHT A 2011 HYUNDAI SONATA FOR MY LOCAL DEALERSHIP IN BANGOR MAINE AND THE INGIN IGHT CAME SO THE FIXED IS SAID IT WAS A SMALL LEAK. I DIDN'T HAVE THE CAR FOR A WEEK BECAUSE WORK WAS DONE TO IT. I WAS TOLD IT WAS A TRADE IN. NOW THE TRASMION LIGHT IS ON A AND A LIGHT DAY PASSAGE AIR BAG IS OFF. I HAVEN'T HAVE THE VEHICLE IN MY POSITION FOR MORE THEN 4 DAYS SINCE MARCH 18TH 2019 WHEN I BOUGHT IT. I HAVE BEEN TOLD MANY RECALLS HAVE BEEN ON THIS MAKE A MODEL. I DON'T KNOW IF THIS VEHICLE HAS BEEN SERVICED OR REPAIRED.
Mar 31, 2019
I RECENTLY WAS DRIVING MY VEHICLE 'HYUNDAI SONATA 2011' ON INTERSTATE 95 HIGHWAY, AND THEN RANDOMLY THE CAR STOPPED ON ME WHILE ACCELERATING.
Dec 03, 2018
AIR BAGS,SEAT BELTS,ENGINE
3 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 20 MPH, several unknown warning lights were illuminated. The contact stated while attempting to make a right turn, the steering wheel seized, and the electrical system became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 20V746000 (Engine) nor 18V137000 (Seat Belts, Air Bags). The manufacturer was notified of the failure. The failure mileage was 100,000.
Sep 25, 2024
TAKATA RECALL NOTICE, STEERING CONTROL BOX,SEAT BELT TENSIOER, DIP STICK, ENGINE METAL IN CRANKCASE, SIX RECALL TO DATE, 12/25/2018, AND THE SAFETY RECALLS HAVE NOT BEEN REPAIRED DUE TO "PART NOT AVAILABLE" PER DEALER. NOTE-STEERING CONTROL BOX IS IRRADICAL AND LOOSE. 130 MILES RT TO DEALER AND RENTAL CAR WHILE WAITING OVENIGHT FOR UNDER CARRIAGE COATING TO CURE.THIS CAR IS A LEMON, BOUGHT @ HART MOTORS, DALHART, TX, 2015. DEALER PUT ME INTO WELLS FARGO FINANCE AT 8% (CREDIT SCORE 810) OTHER BANKS CHARGE 4% ATM. THIS VETERAN GOT SCREWED AND STILL PAYING.AMARILLO TX DEALER DOES NOT HAVE PARTS TO REPAIR SAFETY EQUIPMENT. HOW LONG CAN THIS GO ON? NOT SAFE TO DRIVE! 100USD/MO INSURANCE WASTED BUT REQUIRED BY DEALER. POSSIBLE WRECK DAMAGE INDICATED BY WHEEL ALIGNMENT. ET AL IN MOTION . DOCS AVAILABLE ON REQUEST.
Dec 25, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE COMPARTMENT. THE DEALER (SEIDEL HYUNDAI, 9 PARKSIDE AVE, READING, PA 19607, (610) 775-5100) INDICATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS AT THE DEALER FOR OVER TWO MONTHS. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. PARTS DISTRIBUTION DISCONNECT.
Aug 13, 2018
STRUCTURE,UNKNOWN OR OTHER,ENGINE
3 complaints
Driving from home to a shopping center, approximately 25 miles, I did not observe any unusual noises nor smoke nor dashboard warning lights. Once I parked and shut off the engine in the shopping center parking lot, I observed a small amount of thick, white smoke coming from the hood on the front passenger side of my car, and then the smoke abruptly stopped. I was concerned enough that I decided I should probably move my car to a parking space a bit further away from the store I planned to go into in order to be further away from other vehicles. I started the engine again, and once again, no smoke nor unusual noises nor warning lights. I drove around to the next parking aisle and parked in a different parking space. Once I turned off the engine again, the smoke then immediately started from the right side of the hood again and quickly smoke started coming from the left side of the hood. I was quickly trying to grab my things to get out of the car as I saw the paint starting to peel off of the hood of my car. I was barely able to get out of my car as fire flames and very thick white smoke were then emerging from the hood. A person in the parking lot called 911 for me, and the local fire department arrived and put the fire out that destroyed my car. I am in the process of securing the Fire Marshall's lengthy report. At the present time, my vehicle is at our home where we paid to have it towed.
May 13, 2024
ENGINE REPLACED IN 2015 AFTER SEIZING AND RECALL OF THETA 11. VEHICLE SERVICED INCLUDING OIL CHANGE AT DEALERSHIP ON 2/11/21. ON 2/22/21 ENGINE KNOCKED TWICE AND VEHICLE STALLED. DRIFTED OFF ROAD, TURNED KEY OFF, PUT CAR IN PARK. WITHIN 3 MINUTES ENGINE WAS ON FIRE WITH FLAMES EXTENDING BELOW CAR. FIRE DEPARTMENT PUT FIRE OUT AND HAD CAR TOWED TO SUBURBAN HYUNDAI SERVICE DEPARTMENT.
Feb 23, 2021
TAKATA INFLATORS: HAD A CAR FIRE FROM FUEL LINE PER FIRE DEPT INFORMATION. I WAS ON THE 405 WEST BOUND FWY WHEN I STARTED TO SMELL GAS AND THE FRONT HOOD OF THE CAR I NOTICED BLACK SMOKE COMING OUT. I GOT OUT OF THE FWY AND THEN PARKED THE CAR, WHEN SOMEONE DRIVING OF THE OPPOSITE DIRECTION YELLED FOR ME TO GET OUT OF THE CAR. I TURNED OFF THE CAR AND RAN OUT TO THE SIDE WALK WITHIN A FEW MINUTES THE CAR WHEN UP IN SMOKE AND THEN IT EXPLODED TWICE. PEOPLE FROM THE SURROUNDING BUSINESSES CAME OUT TO SEE IF I WAS ALRIGHT. THE OWNER OF THE FLOWER NURSERY CAME OUT AND CALLED THE FIRE DEPT. THEY ARRIVED AND TURNED OUT THE FIRE.
Sep 02, 2016
AIR BAGS,STRUCTURE
3 complaints
The dash cracked in many places.
Jan 04, 2024
AIR BAGS DID NOT DEPLOY. I WAS INVOLVED IN A SEVERE CAR ACCIDENT ON HIGHWAY I-64 IN VIRGINIA 6 MILES FROM RICHMOND, VA. MY CAR WAS HIT ON THE REAR-LEFT SIDE, I WAS SENT TO THE ER TO RECEIVE CT AND OTHER EXAMINATION FOR HEAD INJURIES FOLLOWING THE CAR CRASH. THE ADJUSTER AND POLICE AT THE SCENE WERE SURPRISED THAT THE AIR BAGS DID NOT DEPLOY ADDITIONAL INFORMATION IN GEICO CLAIM 0379313090101155
Mar 19, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED AS HE STOPPED AT A RED LIGHT ANOTHER VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AND HE THEN INTO A VEHICLE IN FRONT OF HIM. BOTH THE DRIVER AND FRONT PASSENGER DOOR OPENED SIMULTANEOUSLY. NO ONE FELL OUT OF THE VEHICLE SINCE THEY BOTH WERE WEARING SEAT BELTS. THERE WAS EXTENSIVE DAMAGE TO THE FRONT AND BACK OF THE VEHICLE. THREE PEOPLE WERE TRANSPORTED TO THE HOSPITAL WITH HEAD, CHEST AND BACK INJURIES, THEY WERE TREATED AND RELEASED. NONE OF THE AIR BAGS DEPLOYED. THE WARNING LIGHT ILLUMINATED INDICATING THAT THE AIR BAGS MALFUNCTIONED. THE POLICE WAS NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE INSURANCE COMPANY AND THE DEALER WERE NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,550. UPDATED 09/27/11*LJ UPDATED 2/23/12 *CN
Aug 29, 2011
FUEL SYSTEM, GASOLINE,ENGINE
3 complaints
The contact owned a 2011 Hyundai Sonata. The contact stated that while driving at 35 MPH, both her and her passenger smelled a burning odor inside the vehicle's cabin. The contact then noticed that flames were coming from the front end of the vehicle. The contact immediately pulled over and both her and her passenger exited the vehicle. As the contact waited for a fire truck, the vehicle burned to the ground. No injuries were reported and a police report was filed. The vehicle's remains were towed to an independent tow yard. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that her vehicle was apart of NHTSA Campaign Number: 18V934000(Engine, Fuel System, Gasoline). The vehicle was destroyed. The failure mileage was unknown.
Oct 06, 2023
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE IDLING AT A STOP SIGN, THE VEHICLE BEGAN TO HESITATE AND JERK FORWARD. THE CONTACT ALSO HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL, THE HESITATION STOPPED. HOWEVER, WHEN THE VEHICLE DECELERATED, IT BEGAN TO HESITATE AND JERK AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE NEAR HIS RESIDENCE BECAUSE IT WAS UNABLE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON FEBRUARY 16, 2018 PER NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO MCGRATH CITY HYUNDAI (LOCATED AT 6750 W GRAND AVE, CHICAGO, IL 60707, (773) 889-9090), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 28, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER AND CHECK ENGINE WARNING INDICATORS FLASHED. THE MANUFACTURER PROVIDED A PRODUCT ENHANCEMENT CAMPAIGN FOR A SOFTWARE UPDATE PERTAINING TO THE ENGINE. HATFIELD HYUNDAI (1400 AUTO MALL PKWY, COLUMBUS, OH 43228, (855) 627-7144) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED WITHIN LESS THAN A WEEK. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. WHILE AT THE DEALER, SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 121,457.
Apr 26, 2019
STEERING,POWER TRAIN,ENGINE
3 complaints
My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and hyundai denied my engine claim for exceptional maintenance neglect on Dec8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil, not being able to get to the pistons inside my engine. It's not fair when the company know they engines have a manufacture defect. Then they blame the customers for lack of maintenance to have an excuse not to replace the engine. Knowing that with or without oil changes in the hyundai sonata 2011 -2012 models the engines will eventually seize anyway.I've reached out to their company over 300 times trying to resolve this matter and I'm still in the same place I started at a month ago. I want to sue for pain and suffering. I've been without a car since nov 9, and it's dec 20. Hyundai has put me and my family life in danger on numerous occasions, with their faulty and defected parts causing two near death experiences. Hyundai sonata has had a recall on every part, and I consider them unsafe and dangerous. I have seven different case reports with Hyundai motor company about excessive oil consumption, and the knocking whining vibrating and shaking. They are very much aware of everything
Dec 21, 2022
AT AROUND 107,000 MILES THE MOTOR ON MY 20111 SONATA SHUT OFF ON THE 91 EAST FREEWAY WHILE TRAVELING ABOUT 70MPH. I WAS FORCED TO PULL OFF ON THE HARD SHOULDER OF THE ROAD AND THE VEHICLE HAD NO POWER STEERING OR POWER BRAKES. THE MOTOR STARTED BACK UP EVENTUALLY BUT WAS MAKING A LOUD NOISE AND FAILED COMPLETELY SHORTLY AFTER. I REPLACED THE MOTOR IN THE SONATA WITH A USED MOTOR AND REPAIRED THE DAMAGE TO THE SUSPENSION AND TIRES.
Sep 14, 2016
MY STEERING WHEEL HAS BECOME INCREASINGLY LOOSE AND SHAKY OVER THE PAST MONTHS WHEN DRIVING OR STATIONARY. THERE IS A VERY DISTINCT (AND GETTING WORSE OVER TIME) "CLICKING" OR "KNOCKING" SOUND WHEN I BACK UP AND TURN MY WHEEL EITHER WAY. I WAS TOLD BY MY MECHANIC THAT SOMETHING IS WRONG WITH MY STEERING GEAR BOX/SHAFT SECTOR AND POSSIBLY SOME OF MY AXLES. HE TOLD ME THIS WAS DANGEROUS, AND THAT THE RECALL CAMPAIGN NUMBER 097 SHOULD COVER ME. HOWEVER, I WAS TOLD BY HYUNDAI THAT MY SPECIFIC CAR DOES NOT FALL UNDER THIS RECALL, EVEN THOUGH I MY CAR HAS THE EXACT SYMPTOMS OF THE RECALL. I WAS ALSO TOLD THAT BECAUSE OF RECENT RECALLS, MY WARRANTY WOULD BE EXTENDED. HOWEVER, HYUNDAI HAS NOW TOLD ME THAT MY WARRANTY EXTENSION ONLY COVERS THE SOLE ENGINE, AND NOT THE AXLES THOUGH THEY ARE PART OF AND COVERED BY THE INITIAL ENGINE WARRANTY. HYUNDAI HAS TOLD ME THERE ARE "KITS" TO FIX THESE PROBLEMS, BUT I HAVE TO PAY OVER $1000 FOR THE KITS TO FIX, EVEN THOUGH THESE WERE FAULTY PARTS BY HYUNDAI. THE HYUNDAI SERVICE MANAGER I SPOKE WITH TOLD ME FLAT OUT THAT MY CAR HAD FAULTY PARTS, BUT THAT THE KITS COULD FIX THEM. I ASKED HIM WHOSE FAULT IT WAS THAT THEY WERE FAULTY, AND HE SAID THAT ALL CAR COMPANIES DEAL WITH THIS AND IT WASN'T BECAUSE OF MY DRIVING. BUT EVEN STILL SO, I HAVE TO BE THE ONE TO PAY FOR HYUNDAI'S FAULTY PARTS AND NON-EXISTENT RECALL HELP. I'M BEYOND FRUSTRATED AFTER READING SO MANY REVIEWS AND FORUMS ONLINE OF PEOPLE WITH THE EXACT SAME CAR SYMPTOMS AS MINE WHO ARE UNFORTUNATELY ALSO NOT COVERED BY THE RECALL. IF I CANNOT GET A BETTER RESPONSE AND ANSWER FROM THIS, I WILL BE CONTACTING THE MAIN LAWYER WHO OTHERS HAVE ALSO CONTACTED ABOUT THIS AND FILING AN OFFICIAL LAWSUIT. I EXPECTED WAY BETTER FROM HYUNDAI AND AM DISGUSTED AND DISAPPOINTED AT THE LACK OF SERVICE, TRUTHFULNESS, AND INTEGRITY FROM THIS COMPANY AT THIS POINT.
Feb 20, 2016
SEAT BELTS,ENGINE
3 complaints
My vehicle should be covered under a recall for my engine, however Hyundai is denying the claim due to my title being branded as salvage, however according to my research a salvage title does not affect the recall. I believe my engine should be replaced, and Hyundai is refusing to return my calls at this point.
Nov 04, 2022
I WAS INITIATING TO PARK MY CAR AND IT ACCELERATED ON ITS OWN AND TOOK ME AND MY DAUGHTER OVER A CURB. AS IT TOOK US OVER A CURB , HER SEATBELT UNBUCKLED AND CAUSED HER CAR SEAT TO FLIP OVER.
Jun 21, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE AND, UPON ACCELERATION, THE VEHICLE STALLED MORE THAN ONCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE DEALER (INTERSTATE HYUNDAI, 609 CONSTITUTION DR., WEST MONROE, LA 71292, (318) 387-2667) WAS CONTACTED BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STARTING. THE MANUFACTURER WAS CONTACTED AND INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 18, 2018
SUSPENSION,ENGINE
3 complaints
DRIVING HOME FROM WORK ONE DAY AT 55MILES PER HR MY ENGINE JUST STALLED OUT AND TURNED OFF , SINCE THEN THE ENGINE MAKES A CLICKING SOUND AND HAS LOST ALL POWER , AND THE TIRES MAKE A CLICKING SOUND WHEN I TURN
Oct 16, 2020
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), OIL LEAKED FROM THE ENGINE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSES AND COIL SPRINGS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,200. UPDATED 05/20/16*LJ *CN
Mar 15, 2016
FIRST THIS IS APART OF THE CAMPAIGN 133 RECALL. A REMEDY IS NOT AVAILABLE YET I AM NOT WILLING TO PAY TO CORRECT A DESIGN FLAW. REGARDING THE RECOIL SPRING ISSUE. SECOND SEPARATE ISSUE ALL FOUR OXYGEN SENSORS WENT BAD AT THE SAME TIME HOW IS THAT POSSIBLE.
Nov 28, 2015
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
PURCHASED THE VEHICLE TODAY AND ODOMETER READS DIFFERENT THAN REPORTS. REPORT SHOW IT SHOULD 151,000 WHILE THE DASH SHOWS 92,583. *TR
Jun 22, 2020
I HAVE TAKEN MY CAR INTO HYUNDAI 3 TIMES FOR THE SAME REPAIR ON THE STEERING COLUMN. I HAVE CLICKING AND CHUNKING IN THE STEERING WHEEL AND NOW MY KEY WILL NOT RELEASE. I WAS TOLD THIS TIME BY HYUNDAI THAT IT WOULD COST ME 150.00 FOR DIAGNOSTIC AND THOUSANDS IF IT ISNT A RELATED ISSUE. THIS CAR IS A LEMON, AND IM STUCK WITH IT.
Nov 27, 2016
WHILE DRIVING 45MPH I EXPERIENCE MY STEERING WHEEL SHAKING AND IT LEAVES THE VEHICLE HARD TO CONTROL AND IT PULLS TO THE RIGHT. I THEN STARTED TO EXPERIENCE MY CAR NOT STARTING AFTER SITTING FOR NOT EVEN 5 MINUTES AND THIS HAS BEEN OCCURRING FOR 2 DAYS. I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS ADVISED THAT I NEEDED TO REPLACE THE STARTER LEVER AND STEERING COUPLER. BOTH OF THESE ARE COMMON DEFECTS OF THIS MODEL AND HAS BEEN RECALLED IN THE PAST. I CALLED HYUNDAI TODAY AND WAS TOLD THAT I AM NOW RESPONSIBLE FOR THE COST OF THE REPAIRS REGARDLESS OF WHAT HAPPENED IN THE PAST. THE REPAIRS ARE GOING TO COST ME A LITTLE OVER $600.00 WHEN THE PARTS ARE PLASTIC AND WOULDN'T COST MORE THAN $20.00. A COMPLAINT HAS BEEN FILED WITH THE BBB AS WELL...THIS IS A MAJOR SAFETY ISSUE ON THIS VEHICLE AND THE MANUFACTURE NEEDS TO DO A BETTER JOB AT BUILDING THESE PARTS.
Apr 28, 2016
VISIBILITY/WIPER
3 complaints
SUNGLASSES HOLDER DROPS DOWN DUE TO WEAR IN THE LATCHING MECHANISM, PARTIALLY OBSTRUCTING VISIBILITY IN REAR VIEW MIRROR. THE PROBLEM INITIALLY OCCURRED WHEN IT WAS HOT, BUT BECAME MORE FREQUENT WITH MORE WEAR. APPEARS TO BE COMMON OCCURRENCE BASED ON INTERNET QUERY.
Dec 30, 2019
I OWN A 2011 HYUNDAI SONATA GLS IT BEGAN TO RAIN VERY HARD, WHEN I TURNED THE SWITCH ON FOR WIPERS THEY WOULD NOT WORK. I WAS ON THE WAY HOME FROM WORK, AND PULLED UNDER A BRIDGE, AND WAITED FOR THE STORM TO BLOW OVER WHICH LASTED A LOT LONGER THAN I EXPECTED. THE CAR WAS COMPLETELY USELESS UNTIL THE RAIN STOPPED. THE DEALERSHIP TOLD ME THE WIPER MOTOR WENT BAD. WITH A PRETTY HEFTY COST TO REPAIR IT. I HAVE NOT REPLACED THE MOTOR YET, AND I AM UPSET THAT A CAR ONLY 3 YRS. OLD WOULD HAVE A WIPER MOTOR GOING OUT ALREADY . I READ ON THE WEB OF MANY OTHERS WITH THIS SAME MAKE AND MODEL HAVING THE SAME PROBLEM. I AM SO GLAD I WAS NOT ON THE HIGHWAY WHEN IT SUDDENLY BEGAN TO DOWNPOUR WITH RAIN. IT VERY WELL COULD HAVE CAUSED AND ACCIDENT. *TR
May 30, 2014
PREMATURE SCRATCHING OF WINDSHIELD GLASS. *TR
Feb 08, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
3 complaints
2011 HYUNDAI SONATA. MY HEADLIGHTS AND INTERIOR STARTED BLINKING OFF AND ON BY THEMSELVES WHILE I WAS DRIVING AT NIGHT FOR ABOUT A 30 OR 40 SECOND INTERVAL. TOOK TO DEALERSHIP AND HAD IT DIAGNOSED AND THEY FOUND THAT THE THERE WAS AN INTERMITTENT INTERNAL FAULT WITH THE MULTI-FUNCTIONAL SWITCH. JUST GOT IT BACK SO I'VE ONLY DRIVEN IT ABOUT 50 MILES AT NIGHT SO FAR NO PROBLEM BUT IT'S TOO EARLY TO SAY FOR SURE IF THIS FIXED THE PROBLEM TO MY SATISFACTION. THE PROBLEM ONLY HAPPENED ABOUT 3 TIMES BUT IT IS UNPREDITCABLE WHEN THE PROBLEM OCCURS BUT WHEN IT DOES HAPPEN AND IT'S DARK, IT'S NOT SAFE SO WE TOOK IT IN RIGHT AWAY ON THE THIRD TIME BECAUSE THIS WAS THE LONGEST PERIOD OF TIME THAT THE PROBLEM LASTED. IF YOU'RE HAVING ANY PROBLEM LIKE THIS, I SUGGEST YOU GET IT LOOKED AT RIGHT AWAY, VERY DANGEROUS. IT COST ME $209 TO HAVE IT FIXED. THE VEHICLE WAS MOVING ABOUT 55MPH WHEN THIS OCCURRED. DATE WAS 10-17-2019.
Oct 17, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED AND PROVIDED NO SPECIFIC DIAGNOSIS. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE, THE KEY WAS DIFFICULT TO TURN IN THE IGNITION, THE LOW BEAMS SHORTED, AND THE DEALER REPLACED THE HOUSING FOR THE BRAKE LIGHTS. THERE WERE ADDITIONAL REPAIRS DUE TO THE MULTIPLE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO SOLUTION. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,786.
Nov 10, 2016
"TAKATA RECALL"I BELIEVE THAT I OWNED A DEFECTED VEHICLE. SINCE DAY 1 THERE WAS ONE ELECTRICAL PROBLEM AFTER THE OTHER. MY RADIO COMES ON AND OFF BY ITSELF, HYUNDAI FAIRFAX FOUND NO PROBLEM AFTER THREE VISITS, UNTIL I JUST GAVE UP. I REPLACE 7 - 8 BLUBS IN MY CAR, A AIRBAG, AND NOW A SOCKET FOR MY BRAKE LIGHT BECAUSE MY CAME ON AND OFF, LIKE OTHER ITEMS IN MY CAR. IT'S LIKE I HAVE A SHORTAGE OR ELECTRICAL PROBLEM WITH MY VEHICLE. AFTER, THEY REPLACED THE CLOCK SENSOR IN THE STEERING WHEEL FOR THE AIRBAG, NOW MY PASSENGER DOOR LOCKS AND UNLOCK SOMETIMES. EVERY TIME I COMPLAIN TO FAIRFAX HYUNDAI, THEY DENY THAT ANYTHING COULD BE WRONG WITH MY VEHICLE. I UNDERSTAND THAT HYUNDAI DESIRE IS TO MEET SAFETY REGULATION AND CUSTOMER SATISFACTION BY PROVIDING GOOD PRODUCT. UNFORTUNATELY, THINGS SOMETIMES HAPPEN. IT'S WHEN A CORPORATION TAKES THE COMPLAINTS SERIOUSLY AND ADDRESSES THE CUSTOMER CONCERNS, IS WHAT GROWS A BUSINESS. I HAVE YET HAD ANYONE CONTACT ME OF MY CONCERNS SINCE I HAD THIS VEHICLE, AFTER MAKING MANY COMPLAINTS. I WILL APPRECIATE SOMEONE TAKING THIS SITUATION AND MY CONCERNS SERIOUSLY BY CONTACTING ME WITH A RESOLUTION.
Jul 18, 2016
STEERING,SUSPENSION,EXTERIOR LIGHTING
3 complaints
HEAD LIGHTS GO OUT WHEN DIRECTIONAL IS TOUCHED, FRONT END BOTTOM OUT GOING OVER DIPS IN ROADWAY, STEERING HAS LOTS OF PLAY WHEN TURNING WHEEL LEFT AND RIGHT
Oct 09, 2019
ON 10/24/2017, I TOOK MY CAR TO THE DEALERSHIP REGARDING SOME RECALL ISSUES, AMONGST WHICH WAS THE ISSUE OF THE CAR MAKING CLICKING NOISE AS THE CAR TURNS. AFTER THE CAR WAS DELIVERED TO ME, AND DRIVING IT, I NOTICED THAT THE ISSUE WAS UNRESOLVED. I MADE THIS KNOWN TO THE DEALERSHIP AND THERE WAS NO RESPONSE FROM THEM. I DID REPORT THIS TO HYUNDAI USA. IT'S BEEN SEVERAL MONTHS NOW,BUT HAVE NOT HEARD FROM THEM REGARDING THE COMPLAINTS. I HAVE BEEN NOTIFIED OF OTHER RECALL ISSUES SINCE THEN, BUT NOT SURE HOW TO GO ABOUT THEM, AS THE FIRST ISSUE REMAINS UNRESOLVED.
Apr 08, 2018
I WAS INFORMED BY SEVERAL CO-WORKERS THAT THERE WERE RECALLS FOR OUR CAR, THE 2011 HYUNDAI SONATA. THE PROBLEMS THAT ARE AFFECTING MY 2011 HYUNDAI SONATA ARE: EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCHES, BRAKE LIGHT AND STEERING: GEAR BOX: SHAFT SECTOR. THE ONLY RECALL THAT THE HYUNDAI DEALER HONORED WAS FROM CAMPAIGN 123. CAMPAIGN 110 AND 122 WILL NOT BE HONORED DUE TO THE MANUFACTURE DATE OF MY VEHICLE WHICH IS MARCH 28, 2011. IF MY CAR IS HAVING THE SAME PROBLEMS AS THE OTHER 2011 HYUNDAI SONATAS WHY CAN'T MY VEHICLE BE REPAIRED UNDER THE RECALL. I FEEL THAT THIS IS UNFAIR TO CONSUMERS OF THE 2011 HYUNDAI SONATA DUE TO A MANUFACTURING DATE. PLEASE GIVE ME SOME TYPE OF REMEDY FOR THIS MATTER!!! HAD I KNOWN ABOUT THE BUSINESS PRACTICES OF HYUNDAI I WOULD HAVE NEVER PURCHASED THIS VEHICLE!!! *TR
Oct 28, 2014
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
I HAD SMELLING A GAS SMELL COMING FROM THE VENTS ON FRIDAY JULY 19TH ANDI TOOK IT TO FIRESTONE FOR A NEW BATTERY AND A OIL CHANGE. I CALLED THE HYUNDAI DEALERSHIP BECAUSE FIRESTONE TOLD ME ABOUT A NEW RECALL FOR THE FIRE PRESSURE FUEL REGULATOR AND THEY HIGHLY SUGGESTED I TAKE IT INTO THEM. I CALLED HYUNDAI AND THEY SAID FOR ME TO BRING IT IN AND I DIDN'T NEED AN APPOINTMENT SO I TOLD THEM I WOULD BE THERE AROUND 3-4PM YESTERDAY. SO I LEFT WORK EARLY, PICKED UP MY CAR FROM FIRESTONE AND HEADED TO THE DEALERSHIP WHICH WAS ABOUT 10 MILES AWAY. I GOT ON I-35 DOING ABOUT 40MPH OR SO BECAUSE OF TRAFFIC. ALL OF A SUDDEN THE CAR NEXT TO ME STARTS HONKING AND WAVING SAYING MY CARS OF FIRE. I TRY TO APPLY THE BREAK BUT THERE WAS NO PRESSURE. MY INSTRUMENT COLUMN LIT UP LIKE THE 4TH OF JULY AND THEN ALMOST IMMEDIATELY SMOKE STARTS COMING IN FROM THE VENTS, DASHBOARD AND FLOOR. SO MY ONLY OPTION IS TO TUCK AND ROLL DOING ABOUT 35-40MPH ON ONE OF THE BUSIEST HIGHWAYS IN AUSTIN. SO I TUCK AND ROLL, PEOPLE ARE STOPPED TO HELP. I SEE MY CAR CONTINUE TO ROLL INTO THE BARRIER AND WHILE CAR BURST INTO FLAMES.
Jul 25, 2019
I WAS DRIVING WEST ON SUNNYSIDE ROAD AFTER LEAVING THE PARKING LOT OF NEW SEASONS. I COULD SEE THAT THE LIGHT WAS RED AND I PULLED OUT ONTO SUNNYSIDE ROAD. IT WAS ABOUT 200 FEET TO THE TRAFFIC THAT WAS STOPPED. I WAS DOING ABOUT 20 MPH WHEN I REALIZED THAT MY CAR WAS NOT GOING TO STOP. I PUSHED HARD ONTO THE BRAKES BUT THE CAR CONTINUED FOREWARD UNDER THE PICKUP IN FRONT OF ME. EVEN WITH THE AIRBAGS DEPLOYED I HAD NO CONTROL. I WAS PUSHING THE TRUCK FOREWARD. THE OTHER DRIVER TURNED ONTO 157TH AVE AND I WAS STILL UNABLE TO STOP THE CAR. I ALSO TURNED RIGHT ONTO 157TH AVE. IT WAS UP HILL I TURNED OFF THE KEY AND IT CAME TO A STOP. MY WIFE WAS PANNICKING AND SO WAS I. THE CAR WAS FILLED WITH SMOKE AND A LOT OF HEAT. MY WIFE WAS SCREAMING FOR SOMEONE TO CALL 911. THE DRIVER OF THE TRUCK RUSHED BACK TO SEE IF WE WERE ALL OK. HE CALLED 911. MY WIFE WAS SORE AS THE AIRBAGS DEPLOYED AND HIT HER IN THE CHEST. SHE HAD PAIN IN HER NECK TOO. I WAS OK AT THE MOMENT. I WAS WORRIED ABOUT THE OTHER DRIVER. HE SAID THAT HE WAS FINE. HE SAID THAT HE HAD TO HONK HIS HORN TO GET THE CAR IN FRONT OF HIM TO MOVE. THEY DID AND HE WAS ABLE TO TURN RIGHT. I AM UPSET WITH RON TONKIN HYUNDAI AS I HAVE HAD TO WAIT ALMOST A MONTH TO GET AN APPOINTMENT FOR MY OIL CHANGE AND THE RECALLS TAKEN CARE OF. THE FIRST RECALL WAS FOR THE AIR BAGS. THE SECOND RECALL WAS FOR THE HIGH PRESSURE FUEL PIPE MAY HAVE BEEN DAMAGED MISALIGNED OR IMPROPERLY TORQUED WHEN THE ENGINE WAS REPLACED ALLOWING THE FUEL TO LEAK. I AM VERY UPSET WITH RON TONKIN HYUNDAI AS I HAVE HAD TO WAIT FOR ALMOST A MONTH TO GET AN APPOINTMENT. JENNIFER LOPEZ THE SERVICE ADVISOR. MY APPOINTMENT WAS SET FOR JUNE 26TH 4 DAYS AFTER THE ACCIDENT. I WENT IN TO CHANGE THE CARS AS I HAVE A 2004 ELANTRA. I HAVE FREE OIL CHANGES ON BOTH CARS. SHE TOLD ME THAT THE RECALLS WERE NOT THE REASON AND ASKED ME IF I WAS GOING TO BUY ANOTHER HYUNDAI.
Jun 29, 2019
OUR CAR WAS IN THE NUMBER 2 LANE OF A 5 LANE FREEWAY WHEN IT ALL OF A SUDDEN LOST POWER AND THE GAS PEDAL DIDN'T WORK AND THEN A VERY SUDDEN, HARD JOLT IN THE CAR. I WANTED TO DOWNSHIFT, BUT THE SHIFT LEVER WENT TO PARK WITH NO EFFECT. I TURNED ON MY TURN SIGNAL TO GET TO THE SHOULDER ON THE RIGHT. I LET THE WHEELS DRAG ALONG THE ASPHALT CURB OF THE SHOULDER UNTIL I APPLIED THE EMERGENCY BRAKE AND TURNED OFF THE IGNITION, BY THEN, THE SMOKE WAS FILLING THE CABIN COMING THROUGH ALL OF THE AIR VENTS AND MY WIFE AND I GOT OUT AS QUICKLY AS WE COULD. IT WASN'T UNTIL THEN THAT I FOUND THAT WE HAD BEEN FOLLOWED BY A TOW TRUCK WITH ITS EMERGENCY LIGHTS ON AND BLOCKED THE SLOW LANE OF TRAFFIC FOR US AND WHO HAD HIS DISPATCHER CALL THE FIRE DEPARTMENT. THE ENGINE IN THIS CAR HAD BEEN REPLACED IN MARCH, 2018 UNDER A RECALL FOR ENGINE KNOCKING NOISE. THE TOW TRUCK DRIVER TRIED HIS FIRE EXTINGUISHER, BUT IT HAD NO EFFECT AND HE STATED IT WOULD NOT WORK BECAUSE IT WAS A GASOLINE FIRE. NO INJURIES WERE SUSTAINED.IN ORDER TO INSTALL THE NEW ENGINE THEY HAVE TO BEND THE FUEL LINES OUT OF THE WAY AND A FUEL LINE COULD HAVE BEEN KINKED, OR WAS NEVER INSTALLED PROPERLY. NO ONE HAD DONE ANY WORK ON THE ENGINE SINCE IT WAS INSTALLED BY THE HYUNDAI DEALER. I HAVE A FIRE REPORT, BUT IT IS 8 PAGES. HIGHWAY PATROL WAS PRESENT, BUT THEY DO NOT MAKE A REPORT WHEN ONLY 1 CAR IS INVOLVED.
Oct 30, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
3 complaints
I HAVE GOTTEN MY CAR IN MARCH 2018 SINCE THEN I HAD TO CHANGE MY BRAKES ROGERS AND NOW I HAVE A KNOCKING NOISE IN STEERING WHEEL AND WHEN PRESS DOWN ON BRAKES TIRES DOUBLE TURN AT TIME
Jun 07, 2019
I WAS APPROACHING AN INTERSECTION THAT HAD A RED LIGHT AND STOPPED VEHICLES. I BEGAN TO APPLY THE BRAKES AND SLOW DOWN TO UNDER 10 MPH. THE CAR WOULD NOT COME TO A STOP. I HAD THE BRAKE PEDAL PRESSED AS HARD AS I COULD AND IT DID NOT STOP. I DID A GOOGLE SEARCH ON HYUNDAI SONATA 2011 BRAKE PROBLEMS AND GOT 598,000 RESULTS. IN A BRIEF SCAN THROUGH THOSE RESULTS I FOUND 7 OTHER REPORTS OF THE EXACT SAME PROBLEM. THIS DEMANDS SOMEONE LOOK INTO THIS NOW! I COPIED THOSE WEB POSTING IF YOU WANT THEM LET ME KNOW! *TR
Nov 27, 2012
CAR WILL RANDOMLY NOT START AFTER PARKING IT. DEPRESS BRAKE PEDAL THROUGH THE FLOOR, PRESS START BUTTON, YET IT SAYS "PRESS DOWN BRAKE PEDAL TO START". THIS IS THE THIRD TIME IN THREE WEEKS. THE FIRST TIME I GOT IT STARTED AFTER ~30 MINUTES. SECOND TIME, WITHIN ~ 5 - 10 MINUTES. THIS THIRD TIME, I COULDN'T GET IT STARTED. HAD TO CALL FOR A RIDE. WENT BACK NEXT DAY, TRIED AGAIN UNSUCCESSFULLY FOR ~ 30 MINUTES. CALLED ROADSIDE ASSISTANCE. THEY NEVER CAME. AFTER ~1:45 MINUTES, I TRIED ONE MORE TIME AND GOT IT TO START. EACH TIME, THE STEERING WHEEL WAS TURNED STRONGLY TO THE LEFT AND IT FELT LOCKED. EACH TIME I WAS EVENTUALLY ABLE TO YANK THE STEERING WHEEL TO THE RIGHT AND WAS ABLE TO GET IT TO RELEASE. FELT LIKE THE HYDRAULICS KICKED IN. THEN, IT WOULD START EACH TIME. THIS DIDN'T HAPPEN THE FIRST TIME I MESSED WITH THE STEERING WHEEL ....BUT EACH TIME I WAS ABLE TO EVENTUALLY MAKE IT DO IT. UNTIL THEN, IT HAD THAT LOCKED FEELING OF NO HYDRAULICS. OTHER THAN THIS, NO BRAKE ISSUES, NO STEERING ISSUES, NO LIGHTS ON DASH, ETC. ONE EXCEPTION, FIRST TIME COMING DOWN A HILL, I HAD THE ESC (BRAKE) LIGHT COME ON BRIEFLY. VERY SIMILAR TO OTHER REPORTS ON THIS WEBSITE. *TR
Jun 25, 2012
STEERING,EXTERIOR LIGHTING
3 complaints
STEERING WHEEL MAKING A CRACKING NOISE WHEN TURNING OR HITTING A BUMP. ALSO DRIVER SIDE REAR PARKING AND BRAKE LIGHT WIRING IS LOOSE. THIS IS HAPPENING ON BOTH MY DAUGHTER'S 2011 HYUNDAI SONATAS RIGHT NOW.
Mar 18, 2018
WHEN DRIVING AT NIGHT DASH LIGHTS FLICKER AND GO OUT INTERMITTENTLY AS WELL AS HEAD LIGHTS FLICKERING. THEN THE HEADLIGHTS COME ON FULL BRIGHT AND CANNOT BE CONTROLLED WITH THE INTERIOR LIGHT DIMMER. NOT A GOOD THING TO HAPPEN AT NIGHT. THIS DOES NOT HAPPEN ALL THE TIME.
Apr 26, 2017
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, EXHIBITING AN ABNORMALLY LOUD NOISE. THE STEERING WHEEL WOULD NOT TURN IN ANY DIRECTION. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS IN WHICH THEY WERE UNABLE TO REPLICATE THE PROBLEM. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) YET THE TECHNICIAN ADVISED THAT THE DEFECT WAS NOT RELATED TO THE RECALL. THE CONTACT STATED THAT THE POWER STEERING SOFTWARE WAS UPDATED, WHICH WAS THE REMEDY STATED IN THE RECALL NOTIFICATION. IN ADDITION, THE CONTACT STATED THAT THE AUTOMATIC HEADLIGHTS WOULD NOT FUNCTION PROPERLY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. UPDTATED 2/17/11 *CN UPDATED 05/06/11
Oct 04, 2010
WHEELS
3 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE REAR OF THE VEHICLE CRASHED INTO A GUARDRAIL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE WHEEL BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TWELVE DAYS PRIOR TO THE INCIDENT, THE VEHICLE HAD A TIRE ROTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT PROVIDED.
May 09, 2016
1) TIRE PRESSURE MONITORING SYSTEM LIGHT INDICATES LOW TIRE PRESSURE. 2) DRONING NOISE COMING FROM REAR TIRES. THE TIRE PRESSURE PROBLEM FIRST OCCURRED APPROXIMATELY 2-WEEKS AFTER I PURCHASED THE CAR USED FROM A LOCAL HYUNDAI DEALER. THE PROBLEM OCCURRED A COUPLE MORE TIMES AND WAS RETURNED TO THE DEALER MULTIPLE TIMES, BUT THE PROBLEM HAS NOT BEEN RESOLVED. WHEN DRIVEN LOCALLY, THE PROBLEM OCCURS ABOUT EVERY 2-TO-3 WEEKS (APPROXIMATELY 200 MILES). WHEN I DRIVE ON OUT-OF-TOWN TRIPS, THE TROUBLE OCCURRENCE VARIES FROM ABOUT EVERY 150 TO 700 MILES. I CHECKED THE TIRES WITH A TIRE GAUGE AND IT INDICATES THE DRIVER-SIDE FRONT TIRE (SEEMS TO BE THE ONLY TIRE HAVING THE PROBLEM) HAS ONLY 25 PSI OF PRESSURE. I INFLATED THE TIRE TO 35 PSI AND CONTINUED MY TRIP. THE TIRE PRESSURE LIGHT CAME ON A COUPLE MORE TIMES DURING THIS PARTICULAR TRIP. THE VEHICLE NOW HAS FOUR NEW TIRES, AND THE PROBLEM STILL OCCURS, HOWEVER IT HAS MOVED TO THE DRIVER-SIDE REAR TIRE (THIS MAY BE THE RIM THAT WAS ORIGINALLY ON THE DRIVER-SIDE FRONT. THE DEALER HAS CHECKED THE TIRE AND RIM AND HAS NOT FOUND ANY PROBLEMS. I HAD THE ISSUED CHECKED DURING A RECENT TRIP BY AN INDEPENDENT SHOP AND THEY DID NOT FIND A PROBLEM WITH THE TIRE OR RIM. THEY ALSO HAD TO PUT AIR IN THE TIRE AND SPECULATE THE PROBLEM IS WITH THE TPMS SINCE THE TIRE IS ACTUALLY LOOSING AIR WHEN IT HEATS UP. PLEASE NOTE NITROGEN IS USED IN THE TIRES. MY SON NOTICED THE DRONING NOISE ON A PARTICULAR OUT-OF-TOWN TRIP. THIS WAS HIS FIRST TIME IN THE VEHICLE, AND HE NOTED THE NOISE RIGHT AWAY. THE TIRES HAD PLENTY OF TREAD AND DID NOT APPEAR TO HAVE ANY OTHER PROBLEMS. THE ISSUE WAS FIXED BY REPLACING THE ORIGINAL TIRES THAT WERE ON THE VEHICLE (I BELIEVE THEY WERE THE ORIGINAL EQUIPMENT TIRES).
Jan 31, 2013
THIS PROBLEM HAS NOT HAPPENED BUT CAN AND PROBABLY HAPPENED TO SOME OTHER OWNER. THERE IS NO SPARE TIRE JUST AN INFLATION KIT WHICH IS USELESS IF THERE IS DAMAGE TO THE SIDE WALL OR RIM. I AM TOLD THAT I CAN CALL FOR HELP AND BE TOWED TO A DEALER IF THAT HAPPENS. THERE ARE NUMEROUS PLACES IN THIS COUNTRY THAT CELL PHONE SERVICE IS NOT AVAILABLE. IN THE EVENT OF THIS HAPPENING I COULD BE STRANDED ON A RURAL ROAD, IN THE MIDDLE OF THE NIGHT WITH NO WAY TO GET HELP. WITH A MOUNTABLE SPARE I COULD GET TO A SAFE PLACE. THIS SITUATION IS NOT SAFE FOR ANYONE THAT TRAVELS TO UNPOPULATED AREAS IN THIS COUNTRY. *TR
Aug 21, 2012
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
DRIVING ON A BUSY STREET, TURNED DOWN A RESIDENTIAL STREET AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY. WE HAVE OWN THE CAR SINCE JUNE, 2013 AND THIS HAS BEEN AN ONGOING PROBLEM. THE WILL BE A BEEP ,THEN THE EPS AND TRACTION CONTROL WILL SHOW ON THE DASH BOARD AND THEN THE STEERING WHEEL WILL START TO SHAKE VIOLENTLY. MY HUSBAND SHUT OFF THE VEHICLE AND IT VIOLENTLY SHAKE FOR 20 MINS. AT TIMES WHEN THIS PROBLEM OCCURRED IN THE PAST THE CAR WOULD BE ON BUT WE DID NOT EVEN LEAVE THE DRIVE WAY. THE FIRST TIME IT DID IT ME WAS 4 MONTHS AFTER PURCHASING THE VEHICLE AND I HAD MY CHILD IN THE BACK SEAT TAKING HER TO SCHOOL WHEN THE STEERING WHEEL STARTED SHAKING VIOLENTLY, I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND I COULDN'T GET OUT BECAUSE I WAS NOT STRONG ENOUGH TO HANDLE THE STEERING WHEEL, AND WE ALMOST GOT HIT. EACH TIME (MORE THAN 5 TIMES NOW) WE WERE EITHER STOPPED OR GOING LESS THAN 25 MILES PER HOUR, THE EPS AND TRACTION WILL LIGHT, AND THE STEERING WHEEL WILL SHAKE VIOLENTLY ANYWHERE FROM 5 MINUTES TO 45 MINUTES. THERE WAS A TIME WHEN MY HUSBAND WAS DRIVING IN OUR SMALL TOWN WHEN THE EPS LIGHT WAS ON BUT MY HUSBAND HAD NO POWER STEERING. THE STEERING WHEEL DIDN'T SHAKE. *TR
Oct 24, 2014
ON DECEMBER 10, 2013 I WAS GETTING INTO MY CAR AND WHEN I PUT THE KEYS INTO IGNITION AND TURNED THE CAR ON THE EPS LIGHT CAME ON, SO I THEN WENT INTO THE GLOVE COMPARTMENT TO GET THE SONATA BOOK OUT TO SEE WHAT THAT MEANS THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I WAS SO SCARED THAT THE CAR WAS GOING TO BLOW, I TURNED THE CAR OFF, AND TOOK THE KEYS OUT TO SEE IF IT WOULD STOP, BUT IT DIDN'T, IT WAS STILL SHAKING. I THEN HAD TO GET THE CAR TOWED TO PORTER HYUNDAI. THEY THEN RECALIBRATED THE STEERING ANGLE SENSOR AND CLEARED THE CODE. THEN ON SUNDAY DECEMBER 29, 2013 MY SON WAS DRIVING THE CAR AND WHILE HE WAS DRIVING THE EPS LIGHT CAME ON AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY AGAIN WHILE HE WAS DRIVING, IT WAS VERY HARD FOR HIM TO GET CONTROL OF THE VEHICLE. HE TRIED TURNING THE CAR OFF BUT THE WHEEL WAS STILL SHAKING. SO AFTER I HAD TO TAKE IT BACK DOWN TO PORTER HYUNDAI TODAY, THEY HAVE YET TO GET BACK WITH ME ABOUT THE MATTER. *TR
Dec 30, 2013
THIS INCIDENT OCCURRED WITH A 2011 HYUNDAI SONATA LIMITED: 6 MONTHS OF PERFECT OPERATION AND APPROX. 11000 MILES. VIOLENT SHAKING OF STEERING WHEEL AND STEERING COLUMN AFTER ACCELERATION ONTO AN ON RAMP. IMMEDIATE AND ENTIRE FAILURE OF STEERING WITH VIOLENT AND EXTREMELY LOUD SHAKING AND VIBRATING OF STEERING WHEEL. SHAKING CONTINUED EVEN AFTER IGNITION SHUT OFF. OCCURRED FOR 20+ MINUTES. DISABLED ONLY BY DISCONNECTING BATTERY. BLISTERS ON HAND FROM HANGING ON TO STEERING WHEEL. NOTHING COULD BE DONE TO STEER, OPERATE, OR CONTROL VEHICLE. THIS INCIDENT OCCURRED WITHOUT WARNING AND WITHIN SECONDS. TOWED TO DEALERSHIP. KEPT FOR 3 DAYS. COULD NOT REPLICATE. STEERING COLUMN RECALL PERFORMED WITH STEERING SOFTWARE UPDATE, ESC REFLASHED, REPROGRAMMED EPS. HYUNDAI WAS EXCELLENT IN THEIR RESPONSE - BOTH DEALERSHIP AND HYUNDAI USA. HYUNDAI USA ENGINEERS AND TECH'S WERE INVOLVED WITH RESOLVING THE PROBLEM. THIS WAS A FRIGHTENING AND DANGEROUS INCIDENT AND POSSIBLY LIFE THREATENING. WHETHER REPAIR ATTEMPT WILL RESOLVE ONLY TIME WILL TELL. *TR
Oct 24, 2010
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
I HAVE EXPERIENCED SEVERAL ISSUES RELATED TO THE SONATA WITHIN THE LAST SEVERAL MONTHS STARTING IN DECEMBER, 2013. * SEVERAL OF THE SERVICE INDICATORS HAVE LIGHTED UP ON THE DASHBOARD THAT HAVE NEVER BEHAVED THIS WAY BEFORE. * DOORS WILL NOT LOCK UNLESS I HAVE MY KEY IN THE IGNITION AND THE ENGINE TURNED ON. REMOTE SWITCH DOES NOT FUNCTION AT ALL. * THE FRONT LOW-BEAM LIGHTS DO NOT FUNCTION. * THE CLOCK ON THE DASHBOARD DOES NOT FUNCTION. * INTERNAL DOME LIGHTS DO NOT FUNCTION AT ALL ON ANY SWITCH. * THE ESC LIGHT IS MALFUNCTIONING IS APPEARS. COMES ON FOR NO REASON AND STAYS ON. * SEVERAL TIMES IT HAS BEEN HARD TO GET THE CAR INTO "D" DRIVE AND THEN TO GET OUT OF "D" AND BACK INTO PARK. * ENGINE MAKES WEIRD NOISES, ROARING, AND CLINKING THAT IT HAS NEVER MADE BEFORE. * OVERALL I AM HAPPY WITH THIS VEHICLE UP UNTIL THESE ISSUES HAPPENED AND THEY SEEM TO ALL HAPPEN AT THIS PARTICULAR TIME. WITHIN THE LAST THREE MONTHS. *TR
Jan 24, 2014
I HAVE A 2011 HYUNDAI SONATA. I HAD MY BRAKE PEDAL STOPLIGHT SWITCH REPLACED A FEW DAYS AGO BY A HYUNDAI DEALER, WHICH WAS COVERED UNDER THE MANUFACTURER'S WARRANTY. HOWEVER, IN DOING RESEARCH ON THIS REPLACEMENT, I HAVE FOUND THAT THIS IS A COMMON PROBLEM OF HYUNDAI SONATA OWNERS AND IT WOULD SEEM THAT HYUNDAI HAS NOT CORRECTED THIS ISSUE OTHER THEN TO REPLACE THE OEM SWITCH WHEN IT FAILS. BASED UPON WHAT I HAVE READ, I THEREFORE EXPECT THAT THIS REPLACEMENT WILL FAIL AGAIN SOMETIME IN THE FUTURE AND PROBABLY AT AN INOPPORTUNE TIME. SINCE IT TAKES ONLY A FEW MOMENTS TO REPLACE THE SWITCH, SOME HYUNDAI OWNERS THAT HAVE HAD MULTIPLE FAILURES HAVE GONE AS FAR AS CARRYING A SPARE SWITCH IN THEIR GLOVE COMPARTMENT IN CASE THE SWITCH FAILS AGAIN AND THEY ARE EITHER OUT OF WARRANTY OR NOT NEAR A DEALER. THE SAFETY ISSUE REVOLVES AROUND THE FAILURE OF THIS SWITCH WHICH RESULTS IN THE BRAKE LIGHTS NOT BEING OPERABLE AND THE POSSIBILITY OF OTHER SAFETY SYSTEMS BEING AFFECTED TOO, I.E. TRACTION CONTROL AND ABS. IF THIS SWITCH FAILURE OCCURS WITH THE VEHICLE IN PARK, THE GEARSHIFT LEVER CANNOT BE MOVED. IF THIS FAILURE WAS A "ONCE IN A LIFETIME" FAILURE, IT WOULD NOT BE THAT MUCH OF AN ISSUE. BUT AGAIN, THAT DOES NOT SEEM TO BE THE CASE AND RESEARCH OF HYUNDAI'S REPAIR RECORDS OR STATEMENTS MADE BY OWNERS OF THESE CARS SHOULD BARE THAT OUT. THE ORIGINAL OEM SWITCH PART IS #93810-3S000. AN ALLEGED UPDATE MAY BE PART # 93810-3K000 BUT THIS PART CAN NOT BE INSTALLED IN THE VEHICLES HAVING THE ORIGINAL PART AND HYUNDAI HAS NOT MADE A RETRO INSTALLATION POSSIBLE IF THIS "K" SWITCH IS INDEED AN UPDATED REPLACEMENT. I FEEL THAT HYUNDAI SHOULD ADDRESS THIS ISSUE AND PRODUCE A RETRO FIT FOR THIS SAFETY RELATED BRAKE SWITCH SINCE IT SEEMS TO BE A CONSTANT ISSUE THAT NEEDS ATTENTION DUE TO THE FAILURE OF THE SWITCH WHICH THEN CAUSES, AT THE VERY LEAST, INOPERABLE BRAKE LIGHTS. *TR
Aug 31, 2012
"ESC" LIGHT ACTIVATED INTERMITTENTLY OVER PAST FOUR DAYS. SUDDENLY BRAKE SWITCH FAILED, RESULTING IN BRAKE LIGHTS FAILING COMPLETELY. UNABLE TO START THE VEHICLE (SINCE THAT REQUIRES BRAKE PEDAL TO BE PRESSED, AND BRAKE SWITCH FAILURE MEANS CAR DOESN'T KNOW PEDAL IS DEPRESSED), AND UNABLE TO SWITCH GEARS AT ALL FOR SAME REASON. THIS FAILURE HAS OCCURRED ON TWO SEPARATE HYUNDAI SONATAS I HAVE OWNED (A 2006 AND NOW A 2011) MORE THAN A DOZEN TIMES. THE MOST RECENT TIME WAS IN THIS VEHICLE, 28 DAYS AGO. THIS FAILURE IS KNOWN BY HYUNDAI, BUT STILL REQUIRES A TIME AND MONEY INVESTMENT TO FIX, I HAVE LOST HUNDREDS OF HOURS OF MY TIME TO FIX THIS PROBLEM WHICH HAS NEVER BEEN MITIGATED. I HAD TO PAY OUT OF POCKET FOR THE FIRST SEVERAL BRAKE SWITCH REPLACEMENTS, THEY HAVE SINCE BEEN COVERED BY THE DEALER. HYUNDAI SAYS THEY HAVE DEVELOPED A NEW BRAKE SWITCH WHICH WAS SUPPOSED TO LAST LONGER, BUT THE FAILURES PERSIST. *KB
Aug 18, 2011
EQUIPMENT
3 complaints
2011 HYUNDAI SONATA HYBRID. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE TIRES. *SMD THE CONSUMER STATED AS HE WAS JACKING UP THE VEHICLE TO REMOVE THE RIGHT TIRE, THE MOMENT THE WHEEL LEFT THE GROUND, THE STEEL IN THE JACK HEAD COLLAPSED CAUSING THE JACK TO PART FROM THE VEHICLE, IN WHICH THE VEHICLE FELL TO THE GROUND. THE CONSUMER BELIEVED THE STEEL WAS OF POOR QUALITY, WHICH COULD NOT SUPPORT THE PARTIAL WEIGHT OF THE VEHICLE.
Jan 16, 2013
BLUETOOTH NEVER INITIALIZES WHEN VEHICLE IS COLD. MUST WARM UP (30 MINUTES) IN ORDER FOR IT TO INITIALIZE. *TR
Feb 10, 2012
SOMETIMES WHILE DRIVING THE RADIO WILL CUT OFF AND ALL OF THE PRESETTING GET ERASED. WHEN THE HEATER IS ON THERE IS A BURNING SMELL. THE HORN IS VERY WEAK. FRONT END HAS A LOUD RATTLING NOISE. THE SEATBELTS SEEM LOOSE. *TR
Nov 22, 2010
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
The affected component is the engine/rod bearing (Theta II 2.4L). My 2011 Hyundai Sonata stalled and the engine locked up twice in live traffic (March 2025 and July 2025). The vehicle is available for inspection if needed. This created a serious safety risk to me and others on the road, as the stall occurred on [XXX] at highway speeds. This failure could have been catastrophic had it happened on the DC/Baltimore Beltway or another high-traffic roadway. Hyundai’s system shows Recall 132 was marked complete at very low mileage (around 32,000 miles), but my vehicle later developed oil consumption and stalling consistent with rod bearing failure. Capitol Heights Hyundai noted a warranty pre-authorization (PA) in March 2025 and told me Hyundai needed my mailing address “for the claim,” but later said it was a typo and that no record exists. The dealership charged me for a diagnostic but did not inspect the vehicle for rod bearing failure, despite symptoms consistent with Recall 132. Annapolis Hyundai, where the car was purchased as a CPO, has admitted they have no documentation that Recall 132 was ever performed (no repair order, mileage, or technician notes). Yet Hyundai’s system shows Recall 132 marked “complete.” Without proof that the KSDS software or bearing inspection was done, I belive this recall should be considered open. Hyundai Consumer Affairs has stated that I must pay for towing and diagnosis before they will investigate, with possible reimbursement later. This conflicts with federal law (49 U.S.C. § 30120), which requires recall diagnosis and repair at no cost to the consumer. Prior to the failures, my vehicle had a history of oil consumption and “no oil on dipstick” findings, which are known precursors to rod bearing failure. No warning lamps appeared before the stalls. I am requesting NHTSA’s assistance in requiring Hyundai to provide documentation or reopen Recall 132 and perform a no-cost inspection/repair to ensure this vehicle is safe to operate INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 02, 2025
My daughter and a passenger were driving our car at night October 3, 2021and the entire car suddenly and without notice began shaking and convulsing, became non responsive and all the electrical components and the engine went dead including inside lights, brakes, power steering and lighting system. It was nighttime and the traffic was medium but she was able to ease the vehicle onto the shoulder without incident but had a few close calls as drivers eased around her. They could have been severely injured by the traffic as it attempted to get past her on this narrow two lane road. The vehicle was towed to a mechanic who diagnosed that the engine had blown, was seized and locked up. He also mentioned that there is a recall for the 2011 Sonata and numerous problems such as this have been reported. We had no idea there was a recall on this vehicle. We are very concerned and upset that this incident could have caused severe injury to our daughter, her friend and other drivers around her. There were no prior notifications or signals with the car having any problems prior to this incident.
Oct 04, 2021
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
2 complaints
Leaking
Oct 29, 2024
The car suddenly stopped idling while driving at around 40-45 mph and everything seemed normal until it would not drive but the car was on and then the steering was difficult to pull over to a safe area and the brakes were hard to brake and stop but when it came to a full stop the vehicle dash warning lights were flickering and shut off. When I tried to attempt and start the vehicle it would not start but everything turns on ike normal al the lights except the engine was not on. Also it started smelling like some sort of electrical components were burning or something but I couldn't see any smoke or anything coming from the engine area but it seemed like electrical burn somewhere in the car. The vehicle is very unsafe to drive since there was no kind of warning lights or sounds and just stopped working while driving. The vehicle is well maintained and up to date with maintenance services. It became inoperable and had to be towed home since I ended up stuck in a unsafe spot in the middle of a busy street and waited hours for someone to tow it back to my house because it was already about 1 or 2 in the morning. The next day had hired a mechanic to come and do the diagnostics and repairs and still doesn't start or drive and I had to hire another mechanic to diagnose the problem again and was told that the motor is seized and I would need a new engine and other work done on it as well and so me and my family are stuck without a car which is our only car and no more money to fix the car and have no way to bring my child to school and also take my wife to work and etc etc since this problem and don't know what's wrong with it after spending so much money trying to have it fixed so possibly a lemon car.
Feb 08, 2023
SERVICE BRAKES, HYDRAULIC,ENGINE
2 complaints
The contact owns a 2011 Hyundai Sonata. The contact stated that while her daughter was driving at approximately 80 MPH, the brake pedal was depressed but was stiff and difficult to depress. The contact stated that her daughter accelerated to steer the vehicle away from slower traffic. The contact stated that her daughter depressed the accelerator pedal however, the vehicle failed to respond and started losing motive power. The contact stated that her daughter was able to steer the vehicle to the side of the road and stop the vehicle. The contact stated that the check engine check brake and several other unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
May 10, 2024
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE STARTING THE ENGINE, A LOUD NOISE EMITTED FROM UNDER THE HOOD AND SMOKE RELEASED FROM THE EXHAUST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,200. UPDATED 02/19/16*LJ THE CONSUMER ALSO STATED THERE WAS A RECALL ON THE BRAKES. UPDATE 02/22/16.*JB
Dec 07, 2015
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I changed my oil on Saturday and it now has no oil. The engine light started flashing and my engine seized up. Now it does not run at all. It turns on halfway where the dashboard turns on but the motor/engine does not turn. It appears to be white smoke coming out of the car after trying to turn it back on.
Mar 19, 2024
My engine keeps making a knocking sound. When I am driving it will reduce speed, and begins to idle while already driving. Which concerns me that these same issues occurred on my same year, make and model on my vehicle and some how Hyundai dealership will tell me that my car does not have a recall. 470,000 cars of the same year make, and model went in for exactly what my car is doing.
Sep 16, 2021
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
2 complaints
My car airbag light came on. I called the dealership about the remedy that was already recalled under campaign number 18V137000 because my last visit I got told by the dealership that my ACU was bad for the car and that it was going to cost me upwards of $2000 to replace and the dead was no recall on my vehicle and then called corporate and they had told me that this had been taken care of back in 2016 when I did not on the vehicle this time in the second owner and that basically they would not cover to fix this issue and that any warranty that was extended ran out when I only had purchased the vehicle in November 2020 so now they are unwilling to fix the issue because they had stated that it was already previously fixed with the previous owner and then I could either basically pay to get it fixed or they weren’t gonna do anything about it I feel my safety at risk because in the event of crash airbags will not deploy and basically that they would not fix the problem even though it is under a National recall, and my car was manufactured within the manufacturing dates of the recall I do not feel safe driving this vehicle, and I also do not feel that I have to pay for that has been nationally recalled
Jan 25, 2024
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FAILED TO GO UP AND DOWN WHEN THE FUNCTION BUTTON WAS PRESSED ON THE DOOR. THE CONTACT HAD TO APPLY FORCE TO THE AREA NEAR THE WINDOW TO GET IT TO SLOWLY GO UP AND DOWN. IN ADDITION, A CHIME WAS HEARD EACH TIME THE FRONT DRIVER AND PASSENGER SEAT BELTS WERE SECURED, AND A WARNING INDICATOR ILLUMINATED FOR THE SEAT BELTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS) AS WELL AS SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jan 10, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
I [XXX] purchased the vehicle from a dealership Mr. T’s world test drive the car was fine left the dealership had to go back he change the brake lights made it back left to go to the store the next day had to pull over they had smoke coming from under the hood open the hood up the wires was on fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 05, 2024
All the lights appear os dash. Tpms, taction control, maintenance check engine, , brake malfunction message power steering light. Car start beeping alarm. Transmision weard beheaving. Brakes weard, acceleration. Scare moments, stop the car. Dangerous driving. After 5 mjnutes problem desapear and afret 10 more milles problem appear again. Bring car to the dealer february 10th for diagnostic they charge 457.38 dolars fr diagnostic. Almost a month after they found anything nothing. Feel robbed by dealer.
Mar 07, 2022
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
2 complaints
My right brake light has melted my housing due to the bulb getting too hot and my cruise control suddenly stopped working one day the light comes on but when I go to hit the set button it doesn't set or activate
Aug 16, 2023
WHILE DRIVING AT 65MPH ON HIGHWAY, THERE WAS A SUDDEN LOSS OF ACCELERATION. IT WAS AS IF I HAD LET GO OF THE GAS PEDAL. OF COURSE THE PEDAL WAS AT THE SAME POSITION AND DID NOT CHANGE. I LET GO OF THE PEDAL AND REPRESSED IT AND NOTICED THAT I GOT MY POWER BACK. IT DOES THIS INTERMITTENTLY FOR THE LAST TWO MONTHS.NO CODE ERRORS APPEARING ON DASH OR OBD READING. WILL HAPPEN AT ANY GIVEN SPEED. OTHER ISSUE IS THE DRIVER SIDE BREAK LIGHT WILL WORK FOR A FEW WEEKS AND THEN BURN OUT, IN WHICH IT WILL LEAVE THE REMAINING CENTER AND PASSENGER BRAKE LIGHT PERMANENTLY ON WHILE THE HEADLIGHTS ARE TURNED ON. SO IT APPEARS THAT I AM BREAKING BUT I AM NOT. ONLY TEMPORARY FIX IS TO REMOVE THE LEFT BULB FROM ITS SOCKET. *TR
Dec 03, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
2 complaints
My brake lights constantly go out new bulbs don't work either...it sems to be a malfunction in the wiring for the lights. The seatbelt on driver side will not latch no matter what. All electrical has issues, dash will go in and out as well as radio and heating/ac lights.
Aug 07, 2023
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER TURNING OFF THE VEHICLE, THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE STARTER MOTOR WAS REPLACED, BUT THE FAILURE CONTINUED. IN ADDITION, THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND WOULD NOT REMAIN LOCKED, AND THE HEADLIGHTS AND BRAKE LIGHT WOULD SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.
Nov 18, 2016
EXTERIOR LIGHTING,AIR BAGS,ENGINE
2 complaints
The NHTSA has filed a Consent Order (RQ17-004) for a Engine Replacement due to safety concerns while driving the vehicle on the road, Vehicle may stall and cause / be involved in a accident. Please make this recall public so the affected vehicles can be properly repaired as the Consent Order states I have reviewed the Consent Order and I will not continue to drive this vehicle, I will not risk being involved in a accident The Hyundai dealership in Alexandria Virginia has refused to repair this recall under the Consent Order, My vehicle Vin# is [XXX] My vehicle has been at this dealership location for over 3 weeks and I was told that they were not going to perform this recall and I noted that If I pick up my vehicle and drive it away and the engine fails, stalls or stops in the middle of the highway and I survive I will have to file a lawsuit in this matter and the dealership still told me to pick up my vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mar 11, 2023
TAKATA RECALL IT STARTED LIKE 3 WEEKS AGO SOUNDS LIKE THE MOTOR IS KNOCKING. THEN A WEEK AGO MY AIRBAG LIKE WONT GO OFF.
Jul 09, 2019
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
A friend borrowed my car to go to the corner store to get me a couple of things while my husband was getting surgery. My friend ended up in a rollover accident after hitting a tree. All recalls were up to date on my vehicle, he stated that no airbags deployed. Now after the vehicle was rolled back over and taken to the tow yard the insurance adjuster was the first to see and the driver airbag had deployed. I was not there I cannot say when the airbag deployed however none of the curtain airbags deployed. Also my friend stated that the car accelerated just before impact he swerved to miss something in the road and ended up rolling the vehicle after hitting the tree. The car should not have been accelerating but it was like the car had a mind of its own. I thought the recall was to fix the air bags. He could have been killed.. no reason these cars are still on the road. Not to mention all of the mechanical issues. And I'm sorry to say that I'm glad my kids weren't in the car.
Jul 10, 2022
TO START WITH THE AIRBAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF EVEN THOUGH THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. ADDITIONALLY NONE OF THE STEERING WHEEL CONTROLS WILL WORK AT ALL. I HAVE LOOKED ONLINE AND THESE SEEM TO BE A RAMPANT PROBLEM WITH THE 2011 MODEL.
Apr 13, 2016
SUSPENSION,WHEELS
2 complaints
While I was driving in the access road I heard a pop and my car started making. A weird noise just for me to get out my car and my tire wasn’t straight it was dislocated I bought the car in april
Oct 01, 2021
The rear crossmember bolt snapped off on the passenger side with no warning. It caused the rear passenger complete wheel assembly to breakaway and fold backwards.
Sep 12, 2021
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
ON FRIDAY THE 13TH OF FEBRUARY WHILE DRIVING ON A MAIN INTERSECTION MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS TRAFFIC ON BOTH SIDES OF THE ROAD AND OF COURSE PEOPLE DIDN'T HAVE ANY PATIENCE AND I WAS STUCK AND PLACED MY BLINKERS ON. AND WAITED FOR AAA TO ARRIVE. THE CAR WAS IN MOTION AND THEN STATIONARY.
Feb 16, 2021
MY CAR HAS BEEN BLOWING OUT WHITE SMOKE OUT OF THE EXHAUST. I SEEN THERE HAS BEEN ALOT OF RECALL ISSUES ON THE HYUNDAI. I GOT A LETTER INFORMING THE RECALL OF THE AIR BAGS. I BOUGHT THIS CAR IN SEPTEMBER 2017. I DONT KNOW IF THE PREVIOUS OWNER HAD THE ISSUE FIXED ON THE RECALLS ABOUT THE ENGINE, BRAKES, AND SEAT BELTS.
Jul 25, 2018
SEAT BELTS,UNKNOWN OR OTHER
2 complaints
SOMETIME WHEN I SWITCH FROM REVERSED OR DRIVE THE CAR BOUNCE FORWARD A BIT.
Dec 03, 2020
THE GEAR SHIFT GETS STUCK IN PARK HAVE TO TURN CAR OFF, RESTART IT FOR THE GEAR TO WORK, WHY IS THIS HAPPENING,STEERING COLUMN IS CLICKING ALSO.
Nov 17, 2017
STEERING,SEAT BELTS
2 complaints
DRIVERS SIDE SEATBELT POPS LOSE. IT WAS SUPPOSED TO BE REPLACED UNDER RECALL169. IT HAPPENS WHEN I'M DRIVING. MY BREAK LIGHTS BURN OUT A LOT FASTER THAN USUAL ( 2 WEEKS). THE BACK PASSENGER SIDE LIGHT BURNED THE PLASTIC UNIT WHERE THE LIGHT BULB IS INSERTED. THERE IS A CRACK IN MY STEERING WHEEL CUP WHICH SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE AND I THINK IT SHOULD BE A RECALL ON THAT AS WELL.
Oct 05, 2020
MYFRONT PASSENGER SEAT BELT WENT OUT ABOUT 7 MONTHS AGO. SINCE THEN I AM NOW HAVING ISSUES WITH MY FRONT DRIVER SEAT BELT. I HAVE TO INSERT IT 3-5 TIMES FOR IT TO LATCH. SOMETIMES IT DOESNT LATCH AT ALL. ALL IN THE PARKED STATUS. THERE IS NOTHING "STUCK" IN THE BUCKLES. I AM ALSO HAVING ISSUES WITH MY KEY GETTING STUCK IN THE IGNITION WHEN I PUT IT IN PARK AND TRY TO TAKE IT OUT. THIS HAS BEEN GOING ON FORATLEAST 2 YEARS.
Apr 20, 2016
STRUCTURE,UNKNOWN OR OTHER
2 complaints
A SCREEN CAN LOSE BY THE DRIVER SIDE FRONT TIRE AND TORE THE BUMPER BY THE TIRE. ALSO PAINT CHIPS VERY EASY TO THE FRAME.
Aug 05, 2020
WHILE DRIVING, THE SUNROOF BUSTED OUT. GLASS WENT ALL UNSIDE THE VEHICLE WHILE I WAS IN HEAVY TRAFFIC ON THE INTERSTATE. I ALMOST WRECKED THE VEHICLE AND THE GLASS SCRATCHED UP THE PAINT SOURROUNDING THE VEHICLE AND THE TRUNK.
Jan 13, 2017
EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
THE FUEL SENSOR STOPPED WORKING. CAN NOT TELL HOW MUCH GAS IS IN THE CAR. MY DAUGHTER RAN OUT OF GAS IN THE MIDDLE OF THE HIGHWAY ON HER WAY HOME FROM COLLEGE! THE CAR HAS NOW FAILED INSPECTION. I WAS TOLD THAT IT WAS THE FUEL SENSOR. PAID TO HAVE THIS REPLACED AT FIRESTONE AUTO CARE. DID NOT FIX THE PROBLEM. WAS THEN TOLD THAT THE HYUNDAI DEALERSHIP WOULD HAVE TO FIX IT BECAUSE IT MUST HAVE TO DO WITH THE COMPUTER SYSTEM. THIS CAR HAS MULTIPLE RECALLS AND EVEN THE ENGINE ITSELF BLEW UP. I CAN NOT KEEP LIGHTS ON IT BECAUSE EVERY TIME THE BULBS ARE REPLACED THEY BLOW. I EVEN ORDERED WHOLE OTHER TAIL LIGHT PACKAGE THINKING THAT WOULD HELP BUT IT DID NOT. THIS CAR IS NOTHING BUT A SAFETY HAZARD!!!!! *TR
Jun 03, 2020
AT 1ST MY CAR MY CONSUMING A LOT OF OIL. I WAS GOING TO GET TOP OFF AT MY OIL PLACE EVERY WEEK. I TRIED TO TAKE IT TO MY NEARBY HYUNDAI, THEY TOLD ME THEY WANTED $350 TO DO A TEST. THEN MY CAR WAS NOT GASING THE WAY IT USUALLY DID. IT WAS STALLING, I HAD A BURNING SMELL COMING FROM MY ENGINE. I TOOK IT TO MY MECHANIC AND HE REPLACED THE O2 SENSOR, HEATING SENSOR, PCV VALVE, HE DID A TRANSMISSION FLUSH. IT STARTED TO WORK OK, AND I WAS DRIVING WITH MY DISABLED HUSBAND AND OUR 4 YEAR OLD DAUGHTER WHEN THE CAR ENGINE WENT OUT ON US ON THE HIGHWAY. WE GOT THE CAR TOW TO OUR MECHANIC AND ITS MORE PROBLEMS THEN SOLUTIONS . ITS NOW THE CADILLAC CONVERTER, THIS CAR IS EXTREMELY DANGEROUS TO DRIVE. I HAVE RECEIPTS OF THE REPAIRS, TOWING AND DAILY OIL INPUTS.
Dec 23, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER
2 complaints
THE BRAKES LIGHTS AND HEAD LIGHTS GOES OUT ALOT.. BULBS MELTING INTO SOCKET AND BURNING OUT FREQUENTLY AND HAVING TO REPLACE THE WHOLE ASSEMBLY. IT'S VERY HAZARD BECAUSE IT CAN CATCH FIRE. I WAS DRIVING ON HIGHWAY DOING RAIN AND NOTICED MY HEAD LIGHT JUST WENT OUT AND I PULLED OVER TO CHECK AND CHECKED THE BACK AS WELL CAUSE I SMELLED SOMETHING BURNT. THE REAR BREAK LIGHT WAS BURNT AND MELTED INTO SOCKET. I'VE REPLACED THE BACK ASSEMBLY ALEAST ONCE TO TWICE A YEAR.
Feb 13, 2020
LOW BEAM HEADLIGHTS STOPPED WORKING WITHOUT WARNING WHILE DRIVING VEHICLE IN RURAL AREA. WAS NOT NOTICED INITIALLY BECAUSE WAS DRIVING ON WELL TRAVELED ROAD (2 LANES, MAIN ARTERY OF CITY) WITH OTHER VEHICLES AND THEIR LIGHTS ILLUMINATED THE ROAD WAY. HOWEVER, WHEN ON A LESS TRAVELED ROAD THAT IS WHEN UNABLE TO SEE HIGHWAY OR SURROUNDING AREAS. AS A RESULT, THIS FORCED ME TO MOMENTARILY PULL OFF THE HIGHWAY. THE HIGH BEAM FORTUNATELY WAS WORKING SO UTILIZED FOR REMAINDER OF DRIVE HOME. POSED POTENTIAL RISKS - DRIVING FOR A WHILE WITH NO LIGHTS ON, TURNS, WHEN GETTING BACK ON THE ROAD, BLINDING CARS IN THE OPPOSITE DIRECTION, MAKING A U-TURN TO TURN INTO MY HOUSING AREA ON A MULTI-LANE HIGHWAY AT 10:00 PM AS THIS WAS DISCOVERED IN THE EVENING . IT IS UNCLEAR IF THIS WAS ASSOCIATED WITH THE SPORADIC CLICKING NOISE HEARD FOR SOME TIME WHICH APPEARS TO ORIGINATE FROM THE FRONT AREA OF THE CAR. THE SOUND CAN BE HEARD ON THE INSIDE OF THE CAR AND IS NOT AUDIBLE WHEN STANDING OUTSIDE. REPORTED SPORADIC NOISE ON SEVERAL OCCASIONS TO DEALERSHIP FOR REPAIR. WAS INFORMED THAT THEY DIDN'T KNOW WHERE THE SOUND WAS COMING FROM BUT IT DID NOT APPEAR TO EFFECT THE CAR; MAYBE A SNAKE (ACTUALLY TOLD BY DEALERSHIP). NO RECALL, OR COULD NOT DUPLICATE SOUND AND THEREFORE UNABLE TO ADDRESS TICKING.
Aug 03, 2017
STRUCTURE,ENGINE
2 complaints
ENGINE BAY CAUGHT FIRE AND CAR IS A TOTAL LOSS. ENGINE HAD BEEN REPLACED PREVIOUSLY UNDER SONATA THETA ENGINE RECALL. INDEPENDENT MECHANIC NOTICED THAT THERE WAS A FUEL LEAK IN THE ENGINE BAY. WAS ON THE WAY TO HYUNDAI DEALER WHEN THE FIRE HAPPENED. THE CAR WAS MOVING AT ABOUT 20 MPH WHEN IT LOST POWER AND SMOKE STARTED SPEWING FROM UNDER THE HOOD. EXITED THE VEHICLE AND THE ENGINE BAY WAS ABLAZE WITH 60 SECONDS. NO INJURIES OCCURRED.
Nov 11, 2019
ON THANKSGIVING EVENING NOVEMBER 28, 2013 @ 7:30 PM, MY 2011 HYUNDAI SONATA THAT I PURCHASED NEW, CAUGHT FIRE ON I 95 WHILE DRIVING IT. THE CAR HAS ONLY 30,350 MILES AND IS PROPERLY MAINTAINED AND GARAGE KEPT. THE VEHICLE HAD THE OIL AND FILTER REPLACED 5 DAYS EARLIER AND THERE ARE NO SIGNS OF ANY FLUIDS LEAKING IN THE GARAGE. THERE WERE NO WARNING LIGHTS THAT CAME ON AND THE TEMPERATURE GAUGE READ AS NORMAL UNTIL JUST BEFORE THE ENGINE SHUT OFF (THEN ALL THE DASH LIGHTS CAME ON) AND WE PULLED OVER ONTO THE SHOULDER OF A BUSY HIGHWAY AT NIGHT. I RAISED THE HOOD, SMOKE POURED OUT AND I COULD SEE SMALL FLAMES UNDER THE ENGINE. MINUTES LATER THE FLAMES WERE 20 FEET HIGH AND THE ENTIRE CAR BURNED UNTIL FIRE TRUCKS AND POLICE ARRIVED ON THE SCENE. THE VEHICLE IS A TOTAL LOSS. *TR
Dec 06, 2013
STEERING,VEHICLE SPEED CONTROL,ENGINE
2 complaints
I HAVE ONLY HAD THE CAR FOR ABOUT 6-7 MONTHS I BOUGHT IT FROM A PRIVATE OWNER I CHANGED THE OIL AND BOUGHT A NEW BATTERY. THE CAR DID HIGH MILAGE AT 194,000 MILES I STILL BOUGHT THE CAR. LAST WEEK WHILE ON MY LUNCH BREAK I WAS IN MY WAY TO GO PAY MY CAR INSURANCE WHEN I SEEN I HAD 32 MILES TO EMPTY WHICH I NEVER LET IT GET THAT LOW BUT I DID OBVIOUSLY THAT DAY. AS I BEGIN TO GO UP HILL IT FELT LIKE IT STUTTERED SO I FIGURED I WAS RUNNING OUT OF GAS. BUT AS I CAME OVER THE HILL I PRESS ON THE GAS AND NOTICED THAT IT REVVED UP AND TO MY KNOWLEDGE THE CAR WAS LOCKED UP THE STEERING WHEEL WAS NOT ABLE TO TURN THE BREAKS WERE LOCKED UP AND ALL MY DASH LIGHTS WERE ON. I WAS SCARED AND JUST LET THE CAR COAST DOWN THE HILL APPROACHING A RED LIGHT WITH TRAFFIC STOPPED ALL I COULD DO WAS HOPE I DIDNT GET IT OR HIT NO ONE ELSE FOR NOT HAVING MUCH CONTROL OVER THE CAR I BRAKED AS MUCH AS I COULD AND COASTED IT INTO A GAS STATION TO WHERE. I MADE IT TO THE PUMP AND TURNED THE OFF OFF AND WENT AND GOT GAS FOR THE CAR. TRIED TO TURN IT OVER AND NOT A THING HAPPEN SOUNDED DEAD BATTERY LIKE IT WANTED TO START BUT ONCE I TURNED THE KEY AND IT DID NOT START IF I TRIED RIGHT AFTER JUST MADE A CLICK CLICK NOISE. I TOOK MY BATTERY OUT AND HOME TO CHARGE THINKING MAYBE A BAD CELL OR MAYBE ALTERNATOR. BOUGHT NEW BATTERY AND IT NOT START SO NO NOT THE ALTERNATOR. I AM AT LOST FOR WORDS TRIED TO TURN THE CRANKSHAFT AND WONT BUDGE. AM I ABLE TO STILL GET THIS LOOKED AT BY HYUNDAI EVEN IF I JUST BOUGHT THE CAR. ITS REGISTERED TO ME IF IT IS CAUSED BY THESE RECALLS DOES THE CAR HAVE TO STILL BE RUNNING FOR ME TO BE ABLE TO RECIEVE THE BENEFITS I HAVE NEVER HAD A CAR JUST STRAIGHT DIE. NEVER MADE ANY NOISE OR SMOKE OR GOT HOT. ALSO I NOTICED WHEN I HAVE THE KEY AND DROP IT DOWN INTO ALL THE GEARS IT GOES BUT WHEN I SLAP IT OVER TO THE MANUAL SIDE I CAN GO FROM 1ST TO 2SD AND THAT'S IT.
Aug 28, 2019
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE MADE A LOUD NOISE AS IF THE VEHICLE WERE TO INDEPENDENTLY ACCELERATE. THE CONTACT HAD THE ENGINE REPLACED UNDER A MANUFACTURERS RECALL BUT THE FAILURE RECURRED. IN ADDITION, THE STEERING WHEEL DID NOT SUPPORT THE MOVEMENT OF THE VEHICLE WHILE DRIVING ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS NOT AVAILABLE.
Jun 27, 2016
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
THE AIRBAG LIGHT WILL NOT GO OUT. IT CAME ON WHILE I WAS DRIVING ON A CITY STREET. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT. WE BOTH HAD OUR SEATBELTS ON. I'M CONCERNED FOR OUR SAFETY. NOT SURE WHAT THE AIRBAG LIGHT IS TRYING TO WARN.
Jul 15, 2019
THE SAME BULBS GO OUT IN MY TAILIGHT AND HEADLIGHT 3X A YEAR AND THE DEALERSHIP KEEPS TELLING ME IT'S NOT ELECTRICAL IT'S JUST BULBS DON'T ALWAYS LAY LONG. MY SRS LIGHT POPS ON
Jul 17, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
2 complaints
I PULLED OUT ON TO A 4 LANE HIGHWAY AND THE ENGINE STALLED AND THE CAR COASTED ACROSS. AFTER A FEW SECONDS CAR REGAINED POWER AND WENT ON BUT STILL LOSING POWER. WHEN DRIVING ON INTERSTATE CAR KEEPS STALLING AT HIGH RATES OF SPEED. WHEN I CUT ON LIGHTS WHILE DRIVING CAR STALLS/LOSES POWER FOR A FEW SECONDS THEN GOES ON. BRAKE LIGHTS AREN'T WORKING ALL THE TIME PLUS 3RD BRAKE LIGHT KEEPS STICKING. I NEED ANSWERS TO THIS BEFORE WE GET SERIOUSLY HURT!!!!!
Jun 14, 2019
IN MID--AUGUST 2015, MY CAR BEGAN TO HAVE ODD THINGS HAPPEN SUCH AS THE CAR ALARM RANDOMLY GOING OFF. I REPLACED THE BATTERY THINKING IT MAY BE THE CAUSE. THAT DID NOT HELP. THE ALARM STILL RANDOMLY WENT OFF. I DID NOT THINK THIS WAS A SERIOUS PROBLEM UNTIL MY DAUGHTER WAS DRIVING AT HIGHWAY SPEEDS. ON AUG 14TH SHE REPORTED TO ME THAT HER STEERING BECAME ERRATIC REGARDLESS OF WHAT SHE DID. AFTER SHE PULLED OVER, SHE NOTICED THE FUEL GAUGE WENT TO ZERO AND THE LOW FUEL LIGHT BEGAN BLINKING DESPITE HAVING RECENTLY FILLED THE TANK. WHEN SHE GOT BACK ON THE ROAD, THE CRUISE CONTROL SUDDENLY STOPPED WORKING. FINALLY, WITHIN THE NEXT COUPLE OF DAYS, THE BRAKE LIGHTS CAME ON AND WOULD NOT GO OFF. THIS CAUSED THE LEFT TAIL LIGHT ASSEMBLY TO COMPLETELY MELT! THEN, ON AUG 24TH, SHE DROVE THE CAR TO O'BRIEN HYUNDAI IN FT MYERS, FL. THEY REPLACED THE STEERING ANGLE SENSOR, SENDING UNIT, BRAKE SWITCH, BRAKE SWITCH STOPPER, AND TAIL LIGHT ASSEMBLY. THEY COULD NOT TELL HER OR ME WHAT THE ROOT CAUSE WAS FOR THIS ELECTRICAL ISSUE THAT NEARLY CAUSED A ACCIDENT.
Sep 08, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
TAKARA RECALLS AFTER BUYING SEVERAL NEW BATTERIES MY SONATA 2011 WON'T START AND CONTINUES TO DO THE SAME OVER AND OVER AGAIN....WHAT IS WRONG? AND IS THERE A RECALL?
May 31, 2019
OVER THE FIVE YEARS THE CAR WILL STALL IN PARKING LOT.WILL HAVE IT TOWED TO DEALER.THIS HAPPEN TWO TIMES THIS YEAR. THEY COULD NOT FIND PROBLEM. COULD NOT USE BATTERY TO START,BATTERY CHECKED IT WAS FINE, STARTER FINE,ALTERNATOR FINE.IT MADE ME FEEL UNEASY IF IT STALLED ON ROAD.THEY CHECKED ENGINE SAID IT WAS FINE.NOT HAPPY WITH THIS.THE LAST AT MY KROGER IT STOPPED.TOWED TO REPAIR SHOP NEAR HOME SAME RESULT,COULD NOT FIND PROBLEM.EACH TIME WHEN CAR SAT OVERNIGHT FOR REPAIR THE PROBLEM WENT AWAY AND CAR STARTED OK BY DEALER.
Sep 30, 2016
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
IN RANDOM INSTANCES, WHILE PARKING THE VEHICLE, THE CAR WILL SHIFT TO PARK AND COMPLETELY PARK. WHEN THE CAR IS STATIONARY AND TURNED OFF, A BEEPING ALERTS BEGINS AND THE DASHBOARD SCREEN WILL PROMPT 'SHIFT TO PARK'. THE CAR WILL NOT COMPLETELY TURN OFF , LEAVING THE BATTERY RUNNING.
Nov 28, 2018
WHEN THE CAR IS GOING UP OR DOWN INCLINES (BOTH SLIGHT OR STEEPER INCLINES), THE CAR STALLS AND WHEN THE ACCELERATOR IS PUSHED, NOTHING HAPPENS FOR SEVERAL SECONDS WHICH IS OBVIOUSLY PROBLEMATIC WHEN ENTERING OR EXITING HIGHWAY ON AND OFF RAMPS, OR TRYING TO MERGE. THIS HAS OCCURRED ON LOCAL STREETS AS WELL AS ON A HIGHWAY. I HAVE BROUGHT IT TO TWO DEALERSHIPS AND PAID THEIR DIAGNOSTIC FEES AND THEY HAVE BEEN UNABLE TO TELL ME WHAT THE PROBLEM IS. THIS IS MY FAMILY'S MAIN CAR AND I HAVE BEEN UNABLE TO DRIVE MY CHILDREN IN IT, BECAUSE THE STALLING PUTS US AT A HUGE RISK OF BEING REAR ENDED.
Oct 15, 2015
STEERING,VEHICLE SPEED CONTROL
2 complaints
CAR STEERING WHEEL MAKING CLICKING SOUND WHEN TURNED AND CAR ACCELERATE WHILE COMING TO A COMPLETE STOP IT'S INCONSISTENT ALSO BRAKE LIGHT CONSTANTLY BURNING OUT AND THE CAR HORN RECENTLY JUST STOP WORKING THANK YOU FOR YOUR INTEREST ON MY CONCERN
Nov 27, 2018
I BOUGHT THE SONATA 2011 TURBO IN 7/15/2011 THE FIRST DAY I TEST DROVE THE CAR I ASKED THE SALES MAN IF THEY ALIGNED THE CAR AND HE SAID IT WAS DONE ALREADY. SEVERAL MONTHS LATER I CALLED THEM AND SAID THE CAR IS OUT OF CONTROL THE STEERING KEEPS TO THE RIGHT AND I AM TIRED OF PULLING IT TO THE LEFT. ALSO THE SPEED IS UNCONTROLLABLE I HAVE TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE CAR TO SLOW DOWN OTHER WISE I WOULD BE GOING 80MPH ON THE FWY. IT IS VERY HARD TO KEEP CONSISTENCY OF THE SPEED. I TOOK THE CAR BACK ON OCTOBER 21 THE FIRST TIME AND THEY TOLD ME ITS NORMAL. I WAS UPSET AND TOLD THEM THAT MY 17 YEAR OLD ALMOST GOT INTO AN ACCIDENT DUE TO NOT BEING ABLE TO CONTROL THE CAR AT A TURN. THEY IGNORED ME AND STILL INSIST THAT THE CAR WAS NORMAL. I WENT BACK YESTERDAY FOR THE SECOND TIME AND TEST DROVE THE CAR WITH THEIR MECHANIC AND HE SAID THAT THE CAR WAS FINE AND ITS ALL NORMAL. I WAS NEVER TOLD THAT THERE WAS A RECALL ON THE CAR. I ONLY FOUND OUT ABOUT THIS TODAY WHEN I WENT BACK TO SPEAK TO THE MANAGER FOR THE THIRD TIME IS WHEN THEY TOLD ME THAT ALL THE SONATA 2011 HAVE A PULLING PROBLEMS AND IT HAS NO RETURN MEMORY AFTER ITS DONE PULLING SO I HAVE TO GET USED TO THIS CAUSE THAT'S WHAT THEY ALL DO. I AM NOW VERY UPSET THAT I FOUND THIS OUT ON MY OWN AND THAT THEY DIDN'T TELL ME ABOUT THE RECALL AND THAT ME AND MY DAUGHTER ARE AT RISK OF AN ACCIDENT AT ANY GIVEN TIME. I HAD OVER 25 CARS IN THE PAST AND I KNOW THAT THIS CAR IS VERY UNSAFE TO DRIVE AND IF NOTHING IS DONE ABOUT THIS SOMEONE WILL GET HURT. I OPENED UP A CLAIM WITH SONATA CUSTOMER SERVICE AND I HOPE THIS WILL BE TAKEN CARE OFF RIGHT A WAY. *TR
Nov 09, 2011
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
DRIVING CAR AND LOST ALL POWER DIAGNOSIS SHOWED NOTHING BY MY MECHANIC AFTER HYUNDAI TOLD ME CAR VIN NOT ON RECALL DURING ON VACATION ENGINE DIED HAD TO HAVE IT TOWED BACK TO MY FROM MARYLAND WAS GARAGE SAID ENGINE BEARING BROKE WILL COST ME 7000 TO MY MECHANIC
Jul 14, 2018
OVER THE LAST MONTH OR SO, MY CAR HAS BEEN LOSING POWER WHILE DRIVING. IT STARTED HAPPENING RANDOMLY ON THE HIGHWAY AND I DECIDED TO TAKE INTO DEALERSHIP TO DISABLES THE ISSUE. AFTER A DIAGNOSTIC TEST, IT WAS DETERMINED TO BE THE PCM. AFTER REPLACING THE PCM, I NOW HAVE BEEN EXPERIENCING THIS LOSS OF POWER EVEN WHILE DRIVING ON SIDE STREETS AND OFF HIGHWAY. I HAVE SINCE BEEN BACK TO THIS SAME DEALERSHIP LOCATED IN NEW LONDON CT AND HAVE BEEN GIVEN ANOTHER POSSIBLE CAUSE FOR THIS ISSUE AND THAT IS THE MOTOR. I AM EXTREMELY FRUSTRATED AND UPSET BC NOT ONLY DID I SPEND 1500 TO FIX THE PROBLEM, THE PROBLEM IS NOT FIXED AND IS ACTUALLY WORSE. I HAVE READ SEVERAL FORUMS THAT INDICATE A SAFETY RECALL ON MY MOTOR HOWEVER IT SEEMS AS THOUGH MY CAR IS OUTSIDE OF THE PARAMETERS THAT COVER MY MOTOR. PLEASE GET BACK TO ME WITH ANY ADVICE OR SUGGESTIONS IN GOING ABOUT RESOLVING THIS SAFETY ISSUE.
Jan 22, 2018
AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED AND CAUSED AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY.*JS
Mar 22, 2018
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 63 MPH THE CRUISE CONTROL WAS ENGAGED. UPON APPROACHING ANOTHER VEHICLE HE APPLIED THE BRAKES IN ORDER TO DISENGAGE THE CRUISE CONTROL BUT THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR END OF A VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. NO ONE WAS INJURED. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED; HOWEVER, NO ONE INVESTIGATED THE CRUISE CONTROL FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 26,000. UPDATED 06/05/12 *BF
Apr 02, 2012
EXTERIOR LIGHTING,AIR BAGS
2 complaints
AIRBAG LIGHT WONT SHUT OFF. NO COLLISION INVOLVED
Jan 11, 2018
AIR BAG LIGHT IS ON INDICATING SOMETHING IS WRONG, THIS IS A SAFETY ISSUE NOT AN WEAR AND TEAR PROBLEM. I HAVE REPLACE SEVERAL BULBS IN MY VEHICLE EACH YEAR FOR FIVE YEARS. EVERY BULB THAT I HAVE WENT OUT INDICATING A ELECTRICAL PROBLEM.
Jun 28, 2016
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
BRAKE ISSUE,- WHEN I PRESS ON BRAKE PAD THE REAR LIGHT SEEMS TO EITHER GET STUCK MAKING CARS BEHIND ME THINK I AM IN THE STOP MODE OR WILL BE STOPPING SOON, IT COMES ON AND OFF TIME TO TIME OR EITHER STAYS ILLUMINATED. I DID YOUTUBE SOMETHING ABOUT INSERTING A PENNY ON THE SPOT UNDER BREAK PEDEL. ELECTRICAL ISSUE - ME KEY GETS STUCK IN THE IGNITION WHEN THE CAR IS IN PARK POSTION , HOWEVER THE ONLY WAY TO DISLODGE THE KEY IS DISCONNECTING MY BATTERY TO SHUT DOWN THE CAR THEN I CAN TURN THE KEY TO REMOVE IT FROM IGNITION, COULD IT BE MY ANTI-THEFT SYSTEM MALFUNCTIONING? STEERING WHEEL ISSUE - HEAR A CLICK IN THE STEERING COLUMN AS IF SOMETHING HAD LOOSE INSIDE. DOOR HANDLE/ PANEL ISSUE- ON HANDLE AND STEERING WHEEL IS CHIPPING OFF
Nov 02, 2017
THE CONSTANT RECURRING PROBLEM IS MY CAR WILL NOT START. I HAVE BEEN STRANDED SEVERAL TIMES AND HAVE EACH ONE DOCUMENTED. I ALSO HAVE PROBLEMS WITH THE STEERING WHEEL LOCKING AND THE BRAKES ARE UNABLE TO PRESS. I HAVE CONTACTED AN ATTORNEY REGARDING THE LEMON LAW AND SHE HAS NOTIFIED THE HYUNDAI MOTOR AMERICA. MY CAR IS CURRENTLY IN THE REPAIR SHOP AGAIN AND THIS HAS GONE ON FOR THE 2 1/2 YEARS I HAVE OWNED IT. THERE ARE OVER 598,000 COMPLAINTS AGAINST THIS MODEL OF CAR AND THE PROBLEMS ARE VERY SERIOUS AND CAN CAUSE DEADLY ACCIDENTS. MY CAR WILL NOT CLICK OUT OF THE CRUISE CONTROL FEATURE SO I CANNOT USE THAT FEATURE. THE BRAKE LIGHTS DO NOT ALWAYS WORK AND I HAVE BEEN STOPPED BY CARS BEHIND ME TO TELL ME I HAVE NO LIGHTS AND THEY ALMOST HIT ME. WHAT DOES IT TAKE TO GET THIS MODEL OF CAR RECALLED BEFORE MANY DEATHS OCCUR. THE INTERNET HAS THIS PROBLEM DOCUMENTED AND A RECALL WAS ISSUED TO REPLACE THAT SWITCH. I HAVE TAKEN MY CAR IN TO HAVE THE BRAKE LIGHT SENSOR REPLACED TWICE AND IT STILL OCCURS. I HAVE TO CONTINUE TO PAY PAYMENTS ON THIS CAR WHILE I DRIVE A RENTAL CAR. I BASICALLY DO NOT HAVE A SAFE CAR TO DRIVE SO I CAN'T GO ANYWHERE IN FEAR OF BEING STRANDED. CAN YOU PLEASE LOOK INTO THIS AND SAFE LIVES BEFORE IT IS TOO LATE? *TR
Jul 25, 2013
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WHILE ATTEMPTING TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE RECALL. EARLIER THIS YEAR, THE VEHICLE WAS DIAGNOSED FOR A CHECK ENGINE WARNING INDICATOR THAT ILLUMINATED AND THE REMEDY WAS A FUEL INJECTION FLUSH. THE LOCAL DEALER (NORTH FREEWAY HYUNDAI, 20440 INTERSTATE 45 N, SPRING, TX, 77373) WAS CONTACTED AND SCHEDULED AN APPOINTMENT THROUGH THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10640136. THE FAILURE MILEAGE WAS APPROXIMATELY 112,943.
Sep 28, 2017
TRANSMISSION REPLACED.. STARTER TAKING MORE BATTERY POWER TO START CAR SO STARTER WAS REPLACED THEN CATASTROPHIC ENGINE FAILURE. AFTER REPLACEMENT OF ENGINE- IT WAS FOUND THAT THERE IS AN ELECTRICAL SHORT THAT WILL NOT ALLOW THE ALTERNATOR TO REMAIN CHARGED. WHEN THE ENGINE FAILED WE WERE DRIVING 68MPH ON THE HIGHWAY ALL LIGHTS, DUMMY LIGHTS AND THE POWER TO THE CAR STARTED TO FLASH, INCREASE THEN DECREASE QUICKLY THEN AGAIN AND AGAIN.. THUMPING NOISE LIGHTS CONTINUED TO FLASH/ON OFF/ETC CAR LOST POWER ENGINE DIED. THE DEALERSHIP IS NOW SAYING THAT I AM RESPONSIBLE FOR PAYING FOR DIAGNOSTICS TO FIND THE UNDERLYING CAUSE OF ELECTRICAL SHORT .. I AM RESPONSIBLE FOR ANY ELECTRICAL REPAIR THAT NEEDS TO HAPPEN. ELECTRICAL SYSTEM WAS NOT FAULTY PRIOR TO ENGINE FAILURE. HYUNDAI SHOULD BE RESPONSIBLE FOR FINDING THE ISSUE AND CORRECTING THE PROBLEM.. THE CAR HAD NO ALTERNATOR CHARGING ISSUES PRIOR TO THE ENGINE FAILURE. A TOTAL OF $13,800 HAS BEEN SPENT ON REPAIRS AND THE CAR IS STILL NON FUNCTIONAL. THIS IS JUST NOT RIGHT.
Aug 04, 2017
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
DEFECTIVE BRAKE SWITCH STUCK IN ON POSITION CAUSED THE CAR SLOW DOWN OF ITS OWN ACCORD IN TRAFFIC. CAR DROVE AS IF YOU HAD FOOT ON BRAKE AND ACCELERATOR SIMULTANEOUSLY. BRAKE LIGHTS STAYED ON AFTER TAKING FOOT OFF BRAKE PEDAL.
Aug 28, 2017
I BOUGHT MY CAR IN SEPTEMBER 2013, IT IS CERTIFIED PRE-OWNED AND CAME WITH THE ORIGINAL 100,000 MILE/10 YEAR WARRANTY, I PURCHASED THE EXTRA ELECTRICAL WARRANTY. I WAS DRIVING AT ABOUT 40 MPH AND I NOTICED MY TRANSMISSION WASN'T SWITCHING GEARS WHEN I WAS ACCELERATING AND IF I TOOK MY FOOT OF OFF THE BRAKE THE CAR WANTED TO STOP, MY BRAKES WERE LOCKING UP. THERE WAS SMOKE COMING FROM THE FRONT DRIVERS SIDE TIRE AND FROM THE BACK PASSENGER SIDE TIRE AND A LOUD NOISE. I PULLED OVER, SHUT OFF THE CAR AND WAITED ABOUT 10-15 MINUTES UNTIL THE SMOKING STOPPED AND I TURNED THE CAR ON AND BEGAN TO DRIVE HOME. I WAS ONLY ABOUT 3 MINUTES FROM MY HOME AT THAT TIME. THE TRANSMISSION WAS CONTINUING TO DEMONSTRATE PROBLEMS AND THE BRAKES TO MAKE A LOW RUMBLING NOISE. I CALLED HYUNDAI ROADSIDE ASSISTANCE RIGHT AWAY TO TAKE MY CAR TO THE DEALERSHIP TO BE EVALUATED AND FIXED. I CALLED AT 3PM AND THEY DID NOT PICK UP MY CAR UNTIL 9:30 PM. THE NEXT DAY THEY CALLED ME AND TOLD ME MY CAR WAS DRIVING FINE AND THEY WERE GOING TO CHECK SEVERAL OTHER COMPONENTS OF THE CAR TO CONFIRM EVERYTHING WAS IN WORKING ORDER. A FEW HOURS LATER I CALLED TO GET A STATUS UPDATE ON MY VEHICLE AND I WAS TOLD THAT THEY DISCOVERED SOMETHING WRONG, THEY HAD CONDUCTED A TEST DRIVE FOR THE SECOND TIME AND DISCOVERED ALL OF THE PROBLEMS I WAS INITIALLY REPORTING ABOUT THE CAR. THE SERVICE MANAGER THEN TOLD ME HE WAS NOT SURE OF THE CAUSE AND THAT HE WOULD HAVE TO CHECK SEVERAL OTHER THINGS AND I WOULD NEED A RENTAL CAR BECAUSE HE DID NOT KNOW HOW LONG THE REPAIR WOULD TAKE. I GOT THE RENTAL CAR AT ABOUT 2 IN THE AFTERNOON AND WAS CALLED AT 5:30 AND TOLD ME CAR WAS READY FOR PICK-UP AND THAT THEY REPLACED THE BRAKE LIGHT SWITCH. I WENT THE NEXT MORNING TO PICK UP MY CAR AND DROP OFF MY RENTAL AT ABOUT 10AM. I DROVE THE CAR HOME AND EVERYTHING SEEMED TO BE FINE, BUT AT ABOUT 3PM HAD THE SAME PROBLEM AGAIN. *TR
Feb 01, 2014
POWER TRAIN,SERVICE BRAKES
2 complaints
RECALL CAMPAIGN #14V434000 WAS REPAIRED IN 2014. THE IDENTICAL PROBLEM IS OCCURRING NOW IN 2017. I HAVE NO IDEA IT THE VEHICLE IS ACTUALLY IN PARK BECAUSE THE INDICATOR LIGHTS DO NOT LIGHT UP, SO I ALWAYS HAVE TO USE THE EMERGENCY BRAKE. WHEN I AM IN DRIVE, I NOW HAVE TO ENSURE THE DOORS ARE LOCKED MANUALLY BECAUSE THE VEHICLE DOES NOT REALIZE I AM IN DRIVE AND KEEPS THE DOORS UNLOCKED. ON 8/28/17 I REQUESTED A SERVICE APPOINTMENT AND WAS TOLD I HAVE TO DRIVE THIS UNSAFE VEHICLE UNTIL 09/19/17 BEFORE I CAN BRING IT IN TO SEE IF THEY CAN FIX THE PROBLEM. ALSO, ON 8/15/17 I HAD A ONE-TIME INCIDENT WHERE MY BRAKES SLIPPED. LUCKILY, THE BRAKES HAVE NOT SLIPPED AGAIN.
Aug 28, 2017
WHEN PARKING, THE VEHICLE DID NOT ALWAYS GO IN PARK WHEN SHIFT LEVER WAS MOVED TO "PARK". SHIFT LEVER POSITION INDICATOR ON DASHBOARD SHOWS BLANK. WHEN RETURNING TO VEHICLE, CAR WOULD NOT START. TOOK VEHICLE TO DEALER, THERE WAS PREVIOUS RECALL ON HYUNDAI SONATA FOR SHIFT LEVER PROBLEM BUT WAS TOLD MY VEHICLE HAS DIFFERENT PROBLEM. DEALER REPLACED "INHIBITOR SWITCH" TO TRY AND CORRECT PROBLEM. LOOKS LIKE ORIGINAL RECALL DID NOT CORRECTLY ADDRESS THE PROBLEM.
Jul 21, 2017
STEERING,EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
HAD MY 2 FRONT TIRES CHANGED, AFTER THEY WERE CHARGED THE BRAKE PADDLE LOCKED UP AND THE PUSH BUTTON STARTER WILL NOT START THE CAR AND I HAVE NO BRAKE LIGHTS. THE ONLY WAY TO START THE CAR IS TO PRESS DOWN ON THE BRAKES WHILE PUSHING AND HOLDING THE STARTER AT THE SAME TIME FOR ABOUT 60 SECONDS , THE CAR WILL NOT MOVE OUT OF GEAR UNLESS THE SHIFT RELEASE LOCK IS PUSHED. I HAVE NO BRAKE LIGHTS
Aug 03, 2017
HAVE REPLACED BRAKE LIGHTS 5 TIMES DUE TO SOMEOME TELLING ME THEY WERE OUT. WAS STOP BY A COP TODAY BECAUSE BOTH BRAKE LIGHTS HE SAID WE'RE OUT. WHY ARE THESE LIGHTS BURNING OUT SO FAST? AUTOMOTIVE GUY SAID PUT SOME GREASE ON BULB THEN PLACE THEM IN. I DID AND THEY STILL WENT OUT? *TR
Oct 22, 2014
STEERING,EXTERIOR LIGHTING,AIR BAGS
2 complaints
#1TODAY 9/18/2016 WHILE I WAS DRIVING DOWN THE ROAD MY AIRBAG LIGHT CAME ON. WHEN I MADE MY FIRST STOP THE LIGHT WHEN OFF. WHEN I BEGAN TO DRIVE AGAIN THE LIGHT CAME ON AND WILL NOT GO OFF.#2 I HAD TO PAY OVER THREE HUNDRED DOLLARS TO HAVE MY STERLING COUPLER REPLACED IT STARTED WITH A LITTLE CLICKING NOISE WHEN I TURN TO THE RIGHT AND AFTERWARDS BEGAN TO PROGRESS AND GET LOUDER. WHILE DRIVING THE CAR THE STEERING WHEEL WILL SHAKE AND VIBRATE UNTIL IT FELT AS IF THE STEERING WHEEL WILL SHAKE A LOSE.#3 THE LIGHTS ON MY CAR WILL FLICKER ON AND OFF WHILE DRIVING IT'S VERY OBVIOUS AT NIGHT IT IS A SCARY SITUATION. ONE NIGHT THEY FLICKER AND DIDN'T WANT TO COME BACK ON RIGHT AWAY UNTIL I HAD TO PULL OVER ON THE SIDE OF THE ROAD UNTIL THEY CAME BACK ON. I CALLED MY HYUNDAI DEALER AND WAS TOLD THAT IT WILL BE AN 118 SERVICE CHARGED TO LOOK AT IT BECAUSE MY WARRANTY IS UP. I THEN CONTACTED HYUNDAI USA WHEN THEY FINALLY CONTACTED ME BACK THEY PRETTY MUCH TOLD ME THE SAME THING THE HYUNDAI DEALER SAID. THE PROBLEM WITH MY LIGHTS BEGAN IN 2012 BUT EVERY TIME IT TOOK THE CAR IN THE PROBLEM COULD NOT BE DETECTED SO THEY WOULD SAY AND THIS WAS WHEN I WAS UNDER MY WARRANTY.
Sep 18, 2016
PURCHASED CAR ON 3/8/2016, THE CAR MADE NOISES WHILE TURNING. BOTH SHAFT ASSEMBLY REPLACED, PARTS $749.70, LABOR $150.00. OUR DAUGHTER WAS GIVEN THE CAR ON 3/12/2016, ON 3/16/2016 WHILE DRIVING THE EPS LIGHT ILLUMINATED, POWER STEERING WAS LOSS. HYUNDAI DEALERSHIP DIAGNOSED AND REPLACED STEERING COLUMN AND COLUMN ASSEMBLY, COST $1701.18. THE PASSENGER AIRBAG HAS COME OUT ON TWO OCCASIONS. THE DEALERSHIP IN CHARLOTTESVILLE, VA PUSHED IT BACK IN. ON 6/11/2016, PASSENGER AIRBAG CAME OUT WHILE DRIVING. (HUSBAND PUSHED IT BACK IN, HOWEVER, I DON'T FEEL OUR DAUGHTER AND HER PASSENGERS ARE SAFE). ON 6/11/2016, WHILE TRYING TO DRIVE THE CAR, PUT THE GEAR INTO D AND THE CAR MOVED BACKWARDS. TURN THE CAR OFF AND SHIFTED INTO D(IT WORKED). THIS ACCORDING TO OUR DAUGHTER, THIS HAS OCCURRED ON SEVERAL OCCASIONS. INTERIOR LIGHTING HAS TO BE MANUALLY MANIPULATED TO TURN THEM OFF.
Jun 12, 2016
STEERING,EXTERIOR LIGHTING,ENGINE
2 complaints
2 WEEKS AGO I BOUGHT A PRE-OWNED 2011 SONOTA GLS WITH 69,000 MILES,FROM DRIVETIME. I ASKED FOR A CAR FAX REPORT WHICH THEY PROVIDED SOMETHING SIMILAR BUT THEIR REPORT ONLY SHOWED ONE RECALL ON THE VEHICLE WHICH WAS RECALL NUMBER 143, REGARDING THE EPS PROBLEM. SO FOR A WEEK I LOOKED INTO ALL THE RECALLS THIS VEHICLE HAS BUT IT WAS PAST THE 5 DAY RETURN POLICY BY DRIVETIME. WE FIGURED IF IT WAS A RECALL THEN IT WOULD HAVE TO BE REPAIRED BY LAW, RIGHT? SO I PUT MY VIN # IN TO VERIFY THAT INDEED MY VEHICLE WAS PART OF NUMEROUS RECALLS, SO I SCHEDULED AN APPOINTMENT FOR RECALL 132 AT VANDERGRIFF HYUNDAI IN ARLINGTON, TX. BEFORE THEY EVEN LOOKED AT THE CAR THEY SAID THAT CAMPAIGN WAS "CLOSED" & SAID THEY COULDN'T ASSIST ME ANY FURTHER. I ASKED THEM WHAT DOES CLOSED MEAN, DOES THAT MEAN THE ENGINE BLOCK WAS REPLACED PREVIOUSLY OR NOT? THEY JUST SAID "ITS BEEN DONE," NOTHING MORE. WE'VE HAD THIS CAR TWO WEEKS & ALREADY MY GIRL HAS GOT A TICKET FOR THE LEFT REAR BRAKE LIGHT BEING OUT WHICH I'VE REPLACED 3 TIMES NOW, THE CAR FOR NO REASON PULLS TO THE LEFT WHICH COULD CAUSE A POSSIBLE HEAD ON COLLISION, & THE ENGINE & TRANSMISSION BOTH SOUND THAT THEY ARE ON THEIR LAST LEG. FINALLY, I RECEIVED A NOTICE IN REGARDS TO THE EXTENDED WARRANTY 10YR/120,000 MILES WHICH I WAS THINKING WE CAN GET IT LOOKED AT THAT WAY, BUT THEN AFTER A SERIES OF QUESTIONS I WAS TOLD THAT OUR VEHICLE DOES NOT QUALIFY FOR THIS WARRANTY DUE TO THE VEHICLE WE JUST PURCHASED 2 WEEKS AGO HAS ISSUES. I TOLD THE REP I THOUGHT ALL OF THE 470,000 VEHICLES THAT WERE AFFECTED BY THE RECALL AUTOMATICALLY WAS GIVEN THAT WARRANTY? I WANT THE INFO ON WHAT WAS DONE TO FIX/REPAIR THE VEHICLE ON EACH RECALL & WHY ARE WE BEING TOLD ALL THE PROBLEMS WE ARE HAVING WITH THE CAR NOW HAVE BEEN "CLOSED." THERE'S NO WAY THIS VEHICLE HAS BEEN REPAIRED BECAUSE WE STILL HAVE ALL THE PROBLEMS & SYMPTOMS EXPLAINED IN THE RECALLS.
Jul 19, 2016
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA'S CAMPAIGN NUMBER 15V-568. CONSUMER STATES THAT VEHICLE WAS REPAIRED BUT THE ISSUE STILL EXIST. *LD THE CONSUMER STATED THE BRAKE LIGHT SWITCH WAS REPLACED SEVERAL TIMES, AND THERE WAS CLICKING SOUND COMING FROM THE STEERING WHEEL. *JB
Feb 25, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Nov 17, 2015
WHEN DRIVING 45 MILES PER HOUR OR 25 MPH, THE CARS RPM'S REV REALLY HIGH AND THE CAR GETS STUCK, I COULD NOT ACCELERATE AND WAS ALMOST HIT FROM BEHIND. IT HAS DONE THIS SEVERAL TIMES. I WAS GOING 75 MILES PER HOUR ON THE HIGHWAY, THE RPM"S REVVED REALLY HIGH AND I COULD NOT ACCELERATE OR MOVE. THEN THE D ON THE DASHBOARD DROPPED FROM D TO 4 TO 3 TO 2...... I HAD TO WAIT FOR IT TO SHIFT BACK INTO GEAR ON ITS OWN AND THEN IT WENT BACK INTO DRIVE AND I COULD MOVE. HOWEVER IT CONTINUED TO DO THAT 4 TIMES LATER IN THE SAME DAY. I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR THIS ISSUE AND THEY KEEP SAYING THERE ISN'T ANYTHING WRONG. THIS IS VERY DANGEROUS AND I HAVE 3 SMALL CHILDREN SO I AM VERY CONCERNED ABOUT THIS ISSUE AS IT IS CONTINUING TO DO IT. GETTING STUCK IN GEAR IS NOT SAFE NOR IS HAVING THE RPM'S REV THAT HIGH AND BEING STUCK ON A HIGHWAY! *TR
Jul 31, 2014
SUSPENSION,POWER TRAIN
2 complaints
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSAXLE SHIFT LEVER.* LD THE CONSUMER STATED SEVERAL MONTHS AFTER THE VEHICLE WAS PURCHASED, HE WAS NOTIFIED TO MAKE AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE INSPECTED WITH RESPECT TO CAMPAIGN 928. THE CONSUMER WAS INFORMED THE VEHICLE HAD A SLIGHT ERRATIC PULL/DRIFT TO THE RIGHT. THE INVOICE STATED THE PROBLEM WAS CORRECT. HOWEVER, THE CONSUMER STATED THE PROBLEM WAS STILL PRESENT. AFTER THE SECOND TIRE ROTATION AT 16, 000 MILES, A PULSATING SOUND DEVELOPED AS THE VEHICLE SLOWLY ACCELERATED. THE PROBLEM WAS DIAGNOSED BY THE DEALER AS CHOPPY INNER EDGES ON ALL FOUR TIRES. THEIR SOLUTION, WAS FOUR NEW TIRES AND A WHEEL ALIGNMENT. THE CONSUMER STATED HE BELIEVED THE CAMPAIGN WAS NOT COMPLETELY PERFORMED BY THE DEALER. *JB
Feb 04, 2015
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE UNDER THE VEHICLE WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
Aug 08, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
2 complaints
COMPLAINTANT WALKED OUT OF HOME TO VEHICLE. UPON APPROACHING VEHICLE, COMPLAINTANT NOTICED THAT THE LEFT REAR BRAKE LIGHT HOUSING (DRIVER'S SIDE) WAS DETACHED, AND STICKING OUT ABOUT 1 INCH FROM THE VEHICLE. COMPLAINTANT CAREFULLY SLID THE HOUSING BACK INTO ITS CAVITY, WHERE IT STAYED. COMPLAINTANT THEN DEPARTED. ABOUT 3 DAYS LATER, COMPLAINTANT NOTICED THAT THE HOUSING WAS AGAIN DETACHED FROM THE VEHICLE, AND AGAIN SLID IT BACK INTO PLACE. OVER TIME, THE COMPLAINTANT REPEATED RETURNING THE HOUSING INTO THE CAVITY THREE (3) ADDITIONAL TIMES. WHEN THE COMPLAINTANT WAS CONFRONTED WITH A 5TH EVENT OF THE HOUSING DETACHING FROM THE VEHICLE, COMPLAINTANT SHINED A FLASHLIGHT DOWN INTO THE CAVITY, AND SAW THAT THE HOUSING MOUNTING SOCKETS WERE FRACTURED/SHATTERED, AND NONE OF THE SEVERAL MOUNTING STUDS/BOLTS WERE ATTACHED. BUT, THE STUDS/BOLTS WERE STILL ATTACHED TO THE VEHICLE SHELL. THE ONLY THING HOLDING THE HOUSING ASSEMBLY ONTO THE CAR, WERE THE WIRES TO THE BRAKE LIGHT, BACK-UP LIGHT, AND TURN SIGNAL LIGHT. NO SURFACE SCRATCHES, NOR BODY DAMAGE EXPERIENCED. AFTER INSPECTING THE DEFECTIVE HOUSING, COMPLAINTANT SURMISED THAT HYUNDAI TAIL LIGHT HOUSING IS MADE OF HARD, BRITTLE PLASTIC, WHICH SHATTERS WHEN OVERLY TIGHTENED AT FACTORY, OR DUE TO THE VIBRATION OF THIS OVERLY HARD RIDING VEHICLE. ADDITIONALLY, COMPLAINTANT NOTICED WHEN VEHICLE WAS PURCHASED NEW, THAT THE DRIVER'S SIDE TAIL LIGHT WAS NOT FLUSH WITH THE REAR TRUNK GATE, AND WAS EXTENDED OUTWARD ABOUT 1/4 INCH. THE LIGHT ASSEMBLY ON THE RIGHT/PASSENGER SIDE WAS FLUSH WITH THE TRUNK GATE, AND HAS NOT PRODUCED A SIMILAR ISSUE, YET. COMPLAINTANT SECURED HOUSING TO THE VEHICLE CAVITY BY USING DUCT TAPE. COMPLAINTANT SCHEDULED VEHICLE REPAIR WITH HYUNDAI DEALERSHIP FOR TOMORROW. UPDATE TO FOLLOW. *TR
Oct 28, 2013
I WAS DRIVING AT THE FREEWAY SPEED LIMIT, I DID NOT FEEL ANYTHING WHEN IT HAPPENED BUT I KNOW THAT IT HAPPENED ON THE FREEWAY. I PULLED OVER TO GET SOME GAS, LOOKED BACK NEAR THE GAS CAP AND SAW THAT MY DRIVER'S SIDE TAILIGHT ASSEMBLY WAS HANGING BY THE WIRES ONTO MY BUMPER. WHEN IT FELL OUT, IT BOUNCED AND PLACED SEVERAL DINGS AND CHIPS IN THE PLASTIC BUMPER. I NOTICED THAT THE WHEELS(COGS) INSIDE THE TAILIGHT ASSEMBLY WERE COMPLETELY BROKEN OFF. I HAD TO TAKE THE LIGHT OUT AND PLACE IT IN MY TRUNK AND DRIVE THE REST OF THE TWO HUNDRED MILES WITH NO LEFT TAIL LIGHT OR TURN SIGNAL. IF IT HAD FALLEN INTO THE MIDDLE OF THE FREEWAY, I AM SURE THERE WOULD HAVE BEEN MUCH MORE TO WRITE ABOUT AND NONE OF IT GOOD! *TR
Jan 20, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
THE CAR RANDOMLY STALLED AT TRAFFIC LIGHTS FOR ABOUT TEN TIMES NOW THROUGHOUT MY 3.5 YEARS' OWNERSHIP. I BOUGHT MY CAR IN MARCH 2010. WITHIN ONE MONTH, THE ENGINE STALLED WHEN BRAKING TO A FULL STOP AT TRAFFIC LIGHT. THE DEALER COULDN'T REPRODUCE THE PROBLEM. ONE MONTH LATER, MY CAR CUT OFF AGAIN WHILE SITTING AT TRAFFIC LIGHT. ANOTHER ONE OR TWO MONTHS LATER, IT HAPPENED THE THIRD TIME. THE DEALER KEPT MY TOWED CAR FOR TWO WEEKS BUT HAD NO CLUE. FROM THEN ON, I JUST GAVE UP. ONE DAY, WHEN IT SAT AT TRAFFIC LIGHT, THE CAR SHOOK A LITTLE LIKE SOMEONE HIT ME. THE OTHER DAY, THIS HIT-LIKE SHAKE HAPPENED AGAIN WHILE AT TRAFFIC LIGHT. THIS TIME, THE CAR EVEN SHOOK SEVERAL TIMES DURING DRIVING AFTER LEAVING THAT TRAFFIC LIGHT, WITH THE CHECK ENGINE LIGHT BLINKING IN ACCORDANCE WITH THE SHAKE. ON THE FOLLOWING DAY, MY CAR FINALLY STALLED AGAIN AT A TRAFFIC LIGHT. EXCEPT THE FIRST ONE, ALL OTHER OCCURRENCES HAPPENED WHILE THE CAR SAT AT TRAFFIC LIGHT AND I STEPPED ON THE BRAKE PEDAL. AFTER I RESTARTED THE CAR, IT COULD RUN SMOOTHLY FOR AT LEAST ONE MONTH. GIVEN THE OCCURRENCE FREQUENCY, THE CHANCE TO REPRODUCE THE PROBLEM AT DEALERSHIP IS ALMOST ZERO. AND THEY REFUSED TO LEND ME THEIR COMPUTER THAT I COULD HOOK UP TO THE CAR TO RECORD DRIVING DATA. I HAD ALSO CONTACTED HYUNDAI CUSTOMER AFFAIRS. ALL THEY CAN DO WAS JUST SEND ME TO THE DEALER AND CLOSE THE TICKET. RECENTLY, THE CAR STALLED AGAIN DURING A LOW-SPEED DRIVING. THE CAR LOST DRIVING POWER COMPLETELY WITH CHECK ENGINE LIGHT ON. I WAS COMPLETELY SHOCKED AND HURRIEDLY STEPPED THE BRAKE, SWITCHED THE GEAR TO PARK, AND RESTARTED THE CAR. FORTUNATELY, NO CAR WAS AROUND. THIS IS REALLY TERRIFYING AND I AM REALLY DISAPPOINTED AND EMBARRASSED. *TR
Oct 22, 2013
WHILE DRIVING ON THE FREEWAY I EXPERIENCED A LARGE JOLT WHICH RESULTED IN AN UNEXPECTED SHIFT IN THE TRANSMISSION GEAR WHERE MY SPEED OF APPROX. 65 MPH AT 2000 RPM DROPPED TO 45 MPH AT APPROX 3800 RPM. HAD THE FREEWAY TRAFFIC NOT BEEN LIGHT AT THE TIME, THIS COULD HAVE CAUSED AN ACCIDENT. ALTHOUGH THE TRANSMISSION INDICATOR SHOWED IT WAS IN "D", THE GEAR WAS PROBABLY CLOSER TO 2ND GEAR. I PULLED OFF THE FREEWAY AND SHIFTED FROM D TO R TO N TO P, HOWEVER IT SEEMED THAT IT WAS LOCKED IN 2ND GEAR. I MANAGED TO DRIVE IT IN THAT GEAR TO THE LOCAL HYUNDAI DEALER. HOWEVER ONCE THE ENGINE WAS SHUTOFF AND RESTARTED, THE TRANSMISSION WAS BACK IN ITS NORMAL GEAR AND THEY WERE NOT ABLE TO DUPLICATE THAT EVENT. IN ADDITION, ACCORDING TO THE SERVICE REPRESENTATIVE, THE COMPUTER SHOWED NO PROBLEMS. AFTER DOING A SEARCH ON THE INTERNET, IT APPEARS THIS HAS HAPPENED TO OTHERS. *TR
Oct 18, 2011
STEERING,POWER TRAIN,WHEELS
2 complaints
MY CAR WAS JUST SERVICED FOR EXCESSIVE NOISE OCCURRING WHEN I WOULD MAKE TURNS AS IF THE CAR COULD NOT GRIP THE ROAD. I BROUGHT THE CAR TO THE DEAL AS WAS TOLD THE ALIGNMENT MUST BE OFF, ONLY TO FIND THAT THERE WAS A RECALL THAT I WAS NEVER TOLD OF. THE DEALER REPLACED THE LOWER CONTROL ARMS ON THE CAR AND A NEW ALIGNMENT PART THEIR "TP3 RECALL" BUT WHEN DRIVING HOME THE CAR DID NOT MAKE NOISES WHEN MAKING THE TURNS ON THE ON/OFF RAMPS BUT RATHER WHEN DRIVING STRAIGHT AND/OR WHEN CHANGING LANES. DEALER DUE TO BEING A SUNDAY AND SERVICE DEPARTMENT BEING CLOSED AS ME TO CALL THEM BACK. THIS WILL BE THE 3RD TIME I HAVE HAD TO BRING THE CAR IN FOR THE SAME ISSUE WITH EACH TIME THE STEERING COLUMN BEING LOOSE AND A NATURAL PULL TO THE DRIVER SIDE. *TR
Sep 15, 2013
THE CAR IS A YEAR OLD. AS THE PASSENGER WAS TURNING LEFT TRAVELING APPROX 25-30MPH THE CAR STARTED TO SHAKE VIOLENTLY AND THEN THE WHEEL CAME OFF THE FRONT PASSENGER SIDE. THE CONTROL ARM ASSEMBLY FAILED ALLOWING THE WHOLE WHEEL/DRIVE ASSEMBLY TO COME OFF SLAMMING THE FRONT RIGHT SIDE OF THE CAR DOWN, YANKING THE CAR TOWARD ONCOMING TRAFFIC. *TR
Dec 18, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
AFTER HAVING 3 OF 5 RECALL FIXES PERFORMED, BATTERY CHARGING SYSTEM WARNING LIGHT AND SOUNDS ACTIVATED. CAR LOST POWER AT LOW REVS. REQUIRED GIVING FULL THROTTLE TO ENABLE GAS ENGINE TO KICK IN AND GAIN ENOUGH SPEED TO SAFELY STAY WITH TRAFFIC. AFTER PULLING OVER AND TURNING ENGINE OFF/ON, PROBLEM SEEMED TO RESOLVE ITSELF. HAPPENED AGAIN IN HIGHWAY TRAFFIC WHILE ENTERING EXIT RAMP RESULTING IN A DANGEROUS LOSS OF POWER. RETURNED VEHICLE TO DEALERSHIP FOR REPAIR. DEALERSHIP ASSURED ME THAT THEY KNEW WHAT THE ISSUE WAS AND THAT IT WOULD BE REPAIRED. 2 DAYS LATER ISSUE HAPPENED 3 TIMES. EACH TIME ON THE HIGHWAY AT APPROX. 65MPH WITH NOWHERE SAFE TO CONVENIENTLY PULL OVER.
Jan 18, 2012
ON THE WAY TO WORK THIS MORNING, MY SONATA HYBRID STARTED BEEPING AND "CHECK CHARGING SYSTEM" APPEARED ON THE DASHBOARD. MY CAR SUDDENLY STARTED LOSING ENGINE POWER TO THE POINT WHERE MY CAR WOULD NOT MOVE AFTER THE STOP LIGHT TURNED GREEN, LEAVING ME STUCK IN THE MIDDLE OF A HUGE INTERSECTION WITH PEOPLE ALMOST HITTING ME. AFTER RESTARTING MY CAR, IT FINALLY STARTED TO MOVE, BUT REPEATED THE SAME INSTANCE AT THE NEXT STOP LIGHT. THIS IS A SERIOUS SAFETY ISSUE. I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP BECAUSE I WAS NOT GOING TO RISK MY SAFETY AND LIFE. PEOPLE NEED TO BE AWARE OF THIS ISSUE BECAUSE IF OTHER VEHICLES ARE EXPERIENCING THE SAME PROBLEM, SOMEONE COULD GET INTO A SERIOUS CAR WRECK WHICH COULD BE POTENTIALLY FATAL, IF HAPPENED ON A FREEWAY. *TR
Oct 04, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
WHEN PULLING OUT OF A PARKING LOT FROM A STOP THE SERVICE LIGHT CAME ON AND THE CAR'S READY LIGHT STARTED FLASHING. THE CAR LOST ALMOST ALL POWER WHILE I WAS IN THE CENTER OF THE ROAD. OTHER CARS WERE ABLE TO AVOID ME, BUT THEY COULD HAVE EASILY RAN INTO ME. SHUTTING THE CAR OFF AND RESTARTING IT RESTORED NORMAL OPERATIONS. *TR
Sep 07, 2011
I HAVE A 2011 HYUNDAI SONATA. I PURCHASED THE CAR IN AUGUST OF 2010. ABOUT A MONTH AFTER OWNING THE VEHICLE, THE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALER, THEY RECORDED THE CODE AND THEN SAID IT WAS THE AC. I WAS ASKED TO WAIT 15 SECONDS BEFORE TURNING THE AC ON AFTER STARTING CAR. SO I DID THAT. ABOUT A WEEK OR SO LATER, THE LIGHT COMES ON AGAIN. TAKE IT BACK TWICE AFTER THIS, THEY RECORD THE CODE AND THEN THE SWITCH IS REPLACED. I MAINTAIN MY CAR WITH ALL MAINTENANCE REQUESTED AND I DRIVE IT ON THE HIGHWAY. I HAD THE TIRE LIGHT COME ON A FEW MONTHS LATER - WAS TOLD IT WAS THE TEMPERATURE. THAT EVENTUALLY WENT OFF. NEXT WAS THE ENGINE LIGHT YET AGAIN. THIS TIME IT OCCURRED AFTER I TOOK THE CAR IN ON JUNE 17TH FOR AN OIL CHANGE. THEY TOLD ME A RECALL WAS ON THE TRANSMISSION AND THEY DID THE RECALL UPDATE. IMMEDIATELY AFTER THIS UPDATE, THE CAR DROVE TERRIBLY. VERY LOUD, VERY ROUGH. ABOUT A WEEK AFTER THIS UPDATE, THE CAR BREAKS DOWN IN THE PARKING LOT. IT HAS DONE THIS NOW ABOUT 5 OR 6 TIMES SINCE JUNE (TODAY IS JULY 20TH). I TAKE IT TO THE DEALER AND TOLD I NEED THE ENGINE LIGHT ON IN ORDER TO REPAIR. THE LIGHT NEEDS TO COME ON TWO OR THREE TIMES BEFORE HYUNDAI WILL REPLACE. THE ENGINE LIGHT SOMETIMES COMES ON, SOMETIMES DOES NOT, BUT IT IS GUARANTEED TO BREAK DOWN. IT IS MOST DEFINITELY THE TRANSMISSION AS IT WILL STALL AND THEN HESITATE. THE LIGHTS ON THE GEAR SHAFT GO AWAY COMPLETELY AND THE DASH LIGHTS GO AWAY SO YOU HAVE NO IDEA IF YOU ARE IN PARK, REVERSE, ETC. LAST TIME MY ENGINE LIGHT CAME ON, IT WENT BACK OFF THAT NIGHT. THE PROBLEM CONTINUES AND HYUNDAI CAN'T SEEM TO FIX. I READ ONLINE FROM A GENERAL SEARCH ON THIS CAR THAT THIS IS A RESOUNDING ISSUE ACROSS THE BOARD WITH OTHERS AS WELL. I AM FRUSTRATED AND SOMETHING SHOULD BE DONE. I CALLED CORPORATE AND GOT NOWHERE. I CONTINUE TO GET THE RUNAROUND. THEY SHOULD BE INVESTIGATED BEFORE SOMEONE DIES FROM THEIR TRANSMISSION ISSUE/LACK OF CONCERN FOR THE SAFETY AND WELLBEING OF THEIR DRIVERS. *KB
Jul 20, 2011
HYBRID PROPULSION SYSTEM
2 complaints
DRIVING ON THE FREEWAYS AT ROUGHLY 45MPH WITH AIR CONDITIONING ON WITHOUT HARD ACCELERATION. VEHICLE HAD ROUGHLY 7300MI. VEHICLE LOST POWER AND DECELERATED, CHECK CHARGING SYSTEM LIGHT TURNS ON, SEVERAL LIGHTS WERE FLASHING AND THE VEHICLE WAS BEEPING. I DROVE ON TO THE SHOULDER AND CAME TO A STOP. I TOOK A SHORT VIDEO OF THE DASH BEFORE TURNING OFF THE VEHICLE AND TURNING IT BACK ON. IT OPERATES FINE AFTER THIS INCIDENT. THIS INCIDENT HAS OCCURRED TWICE, THE SECOND TIME MORE ERROR LIGHTS WERE SHOWN BUT OTHERWISE IDENTICAL TO ABOVE, TRAVELING ROUGHLY 65MPH ON A HIGHWAY WITH AIR CONDITIONING OFF IT OCCURRED AT ROUGHLY 7700 MILES. *TR
Sep 01, 2011
I HAVE A 2011 HYUNDAI SONATA HYBRID, HAVE HAD SEVERAL PROBLEMS WITH "CHECK CHARGING SYSTEM" FAILUE, BEEN INTO DEALERSHIP 3 TIMES OVER A PERIOD OF TWO MONTHS. PICKED CAR UP LAST THURSDAY, HOPEFULLY NO MORE PROBLEMS. THE CAR WOULD JUST DIE IN TRAFFIC UNDER SPEEDS OF 40MPH, HAPPEN TO ME AT LEAST 6 TIMES, YOU WOULD HAVE TO COME TO A COMPLETE STOP, PUT IN PARK AND CLICK ENGINE OFF (WHICH IS NOT RUNNING ANYHOW) AND THEN RESTART AND PROCEED. WITH TRAFFIC IN DFW THE WAY IT IS, THIS WAS A HUGE SAFETY ISSUE.
Aug 08, 2011
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. THIS HAS HAPPENED TO BOTH MYSELF AND MY WIFE. TAKING CAR TO DEALERSHIP. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. *TR
Jun 04, 2010
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. INSERT KEY TO START ENGINE. WHEN I WANT TO TURN OFF ENGINE, THE KEY WILL NOT GO PAST ACC. I PUSH IN THE KEY AND TRY TO TURN KEY INTO THE LOCK POSITION, IT WILL NOT GO INTO THE LOCK POSITION. I HAVE TO FIDDLE AROUND WITH THE RELEASE SWITCH, AND SHIFTER ON THE SHIFTER ARM. EVENTUALLY I CAN GET THE KEY OUT. THE ENGINE DOES SHUT OFF, BUT CAN'T LEAVE CAR, BECAUSE IT CAN BE STARTED AGAIN. I CAN'T LEAVE THE CAR BECAUSE THE CAR CAN BE STARTED WITHOUT ME BEING THERE. THIS FAILURE HAPPENS ALMOST EVERY TIME I TRY TO TURN OFF THE CAR. I BROUGHT THE CAR BACK TO KING HYUNDAI FL, TWICE, WITHOUT THEM FIXING THE PROBLEM. I AM NOW WAITING FOR THEM TO REPLACE SOME PARTS TO THE SHIFTER ARM. IF THAT DOES NOT WORK, I WILL INVOKE THE LEMON LAW. *TR
Apr 26, 2010
EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
To Whom It May Concern, Subject: Formal Complaint – 2011 Hyundai Sonata GLS Tail Light Meltdown / Fire Hazard Date: August 3, 2025 I am writing to formally report a serious safety issue with my 2011 Hyundai Sonata GLS, specifically concerning the tail light assembly, which has melted and poses a potential fire hazard and traffic safety risk. Approximately a year and a half ago, I noticed melting in the tail light housing and took the vehicle to a Hyundai dealership to address the issue. At that time, the car had approximately 208,000 miles. Despite the obvious manufacturing defect and safety implications, the dealership refused to repair or inspect the issue without charging a $275 inspection fee, stating the vehicle was out of warranty. I believe this to be an unfair and irresponsible business practice. Tail light assemblies should not melt under normal use, and such a defect could lead to: Electrical fires Brake light failure (increasing the risk of rear-end collisions) Potential traffic citations for inoperative brake lights Damage to other vehicles or individuals I have already notified Hyundai Motor Corporation about this issue, placing them on notice that should any damages or incidents occur as a result of this defect, they may be held liable. This is not a minor cosmetic issue but a major safety defect, and I strongly urge the NHTSA to investigate whether this is an isolated issue or part of a wider trend affecting Hyundai and Kia vehicles. If so, a safety recall may be warranted. I also intend to report this situation to the Indiana Attorney General's Office as a matter of consumer protection and product safety. I have been backwards and forwards with the Hyundai Corporation Via and Emails...... I look forward to a prompt response. Please!
Aug 03, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Electrical needs to be reconnected a reprogrammed. Steering wheel horn doesn’t blow.
May 04, 2025
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
Desconocido
Feb 04, 2025
SEAT BELTS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
My car will randomly shut off while I’m driving. My seatbelt comes undone My door has opened while I was driving down the highway.
Nov 14, 2024
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2011 Hyundai Sonata. The contact was informed of NHTSA Campaign Number: 15V568000 (Engine), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the knock sensor detection system (KSDS) software update and the recall repair had already been performed on the vehicle. The contact stated that a failure related to the recall recurred while driving. The contact stated while driving approximately 60 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to get the vehicle to the shoulder of the highway. The vehicle was towed to the residence, where the contact was able to drive the vehicle again; however, the failure recurred several times. The vehicle was taken to the dealer, where it was diagnosed with a fuel pump failure, and an oil leak. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 150,000.
Mar 25, 2024
Chest Clip, Buckle, Harness
1 complaint
Came completely apart and came out by the chest area
Dec 03, 2023
AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
My car had engine seized while driving on the road with no warning light prior nor other mechanical issues. When the engine seized, all mechanical powers are have lost power including brakes and power steering in which have almost caused a near accident at an early morning rushed hours. The vehicle's odometer reading at 120,836 and was up to date on all normal tune up performances. Other issues that have arise after purchasing the car are: warning light came on for airbag, real loud clunking sound on roof when hitting a bump on the road and engine will not start because of fuel line system issues. Cruise control had also stopped working after a year of purchased.
Sep 29, 2023
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
in July of 2022 the buttons on the steering wheel like cruise control trip/reset button as well as radio controls eventually all quit working did not become fully aware of this until I was on the interstate and was driving with the cruise control set and when I needed to turn off cruise control it wouldn't turn off by the steering wheel thankfully I know can hit the brakes and the car will shut it off however after this all happened the air bag light came on and stayed illuminated I called my dealer and they insisted that there was no recall on the CLOCK Spring in the steering wheel of my car and wanted me to pay out of pocket for an issue that they claim was non existint as well them also telling me all the recalls were taken care of when I purchased the vehicle in novemember of 2020 and im only the second owner had the car for 3 months and Hyundai stated that my vehicle had the knock sensor update and then a week later the motor went
Sep 22, 2023
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The brake lights stay on all the time, thus preventing vehicles behind mine from knowing if I'm actually stopping. Hence, they may stop without reason, and endanger drivers behind them. The manufacturer has likely known of this being an issue in Sonatas from, at least, 2007 through 2013 models. The manufacturer is putting the task of solving the problem (if that's even possible), upon a dealer. And, my trip to that (nearest) dealership (75 miles away) creates its own danger. The danger is added to by a pre-existing unsolved issue of the horn not functioning. As per the brake light issue, I've been to the dealership about it twice, and they weren't even aware that the brake light switch they think attaches to my car doesn't. So, I wonder if the manufacturer tried to address the issue in the middle of the 2011 model year, installed a different model switch and wiring on more newly built cars in that model year, and decided to ignore the owners of vehicles sold earlier in that model year. As for an additional related issue, unless I disconnect my battery when not in the car. the lights stay on and run down the battery. That can contribute to its own safety issue.
Aug 31, 2023
AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
Starting 6 months ago air bag light is on constantly. Horn stopped working, speed control doesn't work. The whole steering wheel and buttons with horn doesn't work.
Jun 29, 2023
AIR BAGS,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Warning light for airbag continues to stay on , and cruise control does not work at all.
May 29, 2023
ENGINE,FUEL/PROPULSION SYSTEM,ELECTRICAL SYSTEM
1 complaint
7am turn car on and let it. Warm up for a couple min then out of No we're car turns off . Another day another morning turn car on and seconds pass and car turns off repairs I did as u can see in invoices replaced enginee couple months ago took to dealer ship several times no help or. Any solution.
Dec 05, 2022
POWER TRAIN,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
when driving randomly the cars engine will rev really high while pressing the gas pedal but the car doesn't move. After a little while the car eventually makes a loud clunking noise which shakes the car and typically causes the tires to spin. It seems to happen when the car is trying to decide whether to switch the gas engine or back to EV mode. This has been happening for a long time an even after the engine was replace under the recall. This is a safety issue that causes major concerns for myself an passengers. Also it happen when turning onto highways or exits which at high speeds there is a high likelihood of causing an accident. I have reported this to Hyundai several times but they cannot figure out the cause but rather keep trying different things an charging me. the car also seems to burn oil fast which doesn't make any sense being that its a newly installed engine.
Nov 17, 2022
EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES
1 complaint
I have had to replace my brake lights, sometimes, every few months. My third brake light only works intermittently. Recently, my brake lights and my door lights failed to shut off after I turned the engine off. Also, my abs light came on on the dash, but after turning the engine off and back on, that light went out. After re-starting my car and repeatedly, stepping on the brake, my lights finally shut off. I checked the internet for similar problems and found out that there had been a Hyundai recall for this issue. I phoned Hyundai customer support. They told me the recall had been repaired on my car by the dealer . Obviously, it had not. (The dealer also claimed to have corrected another recall regarding seat belts, but that too is a lie, since my seat belt dash light is on although I have never been involved in an accident) I believe that the dealer billed Hyundai, but failed to either deliberately or inadvertently failed to perform the recall work. The recall involved replacing the brake stopper pad which engages the brake light switch. Obviously, Hyundai considered this a safety issue since the brake lights are always on, so the driver behind my car never knows what I'm doing. This has also affected the interior overhead light which only intermittently goes off when I close the door, so I have to keep the light in the off position.
Nov 12, 2022
INTERIOR LIGHTING
1 complaint
The contact owns a 2011 Hyundai Sonata. The contact stated that the dome light failed to deactivate and remained illuminated. The contact then stated that he had to manually deactivate to turn the light off. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 63,500.
Nov 10, 2022
SUSPENSION,UNKNOWN OR OTHER
1 complaint
AIR CONDITIONING DRAIN DRIPS ONTO FRONT SUB FRAME, WHICH HOLDS THE ENGINE AND TRANSMISSION. IT ALSO HOLDS THE SUSPENSION BOLTS. DRIPPING FROM AIR CONDITIONING DRAIN IS CAUSING SUB FRAME TO RUST, ROT OUT AND WEAKEN PREMATURELY. THIS WILL CAUSE THE ENGINE AND TRANSMISSION TO DROP OUT OF THE VEHICLE WHEN THE SUB FRAME COLLAPSES.
Oct 11, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
All the electrical on the drivers side conti ues to fail. The blinker on the driver side only works if the headlights are on and the brake/blinker lights constantly go out even though the bulbs are fine.
Sep 23, 2022
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Even on a perfectly dry road, the cruise control can't be set and the traction control light comes on. The nearest dealer (75 miles away) said it was likely in need of a new brake light switch. That didn't solve the problem. Now, it is beyond the fact that the brake lights stay on whether the car is running or not. The brake light switch is clearly impacting various other functions and makes the car unsafe to drive, because vehicles following it conclude (incorrectly) that the driver is engaging the brakes. Additionally, if someone doesn't detach the battery cables when spending some time at a destination, they can be stranded as the result of a dead battery. If the manufacturer had integrity, they would replace whatever related parts are needed to make the car drive safely, They know there's a problem in such vehicles, and even the head of the nearest service department is currently stumped. And, today I was told by the manufacturer that I have to drive it to that distant dealer to see what kind of offer they might give for the car "as is". There should be a recall.
Sep 13, 2022
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2011 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle would accelerate whenever the volume for the radio is turned up. The vehicle would suddenly accelerate inadvertently when other functions of the vehicle were activated. The vehicle also suddenly stalled at various speeds, causing the contact to turn off and then restart the vehicle several times to regain normal functionality. The brakes also failed intermittently. The vehicle displayed a warning light however, the contact was unsure of the meaning. The failure mileage was unknown due to odometer fraud that was linked with the vehicle. Parts distribution disconnect.
Sep 07, 2022
SEAT BELTS,UNKNOWN OR OTHER,ENGINE
1 complaint
I know for a fact that one of the recalls I was told by Green Hyundai they could not do because they did not have a solution for the recall I know in 2019 I had the recall for my seatbelt done and it still comes on buckled I also know because I have one with blue Drive that if you hold the battery for the electric out without turning off blue drive it affects it I did not do this but somebody breaking into my car dead And I’m not sure all of the effects it had but I have had motor problems because the same dealer who told me they had no resolution for Yoru fact that there is no recalls that were undone even though are not done even though I was told that one they had no solution for and couldn’t do so I know at least one has not been done, also forgot to connect the coolant line resulting in motor damage..
Aug 18, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
While driving the vehicle on the interstate, crossing the expansion joint on an overpass, the check engine light illuminated. Immediately following, smoke began coming from under the hood. Pulled off the side of the road to check, and flames were coming out of the car. Quickly removed what personal items that were possible while the car started becoming engulfed in flames. The car burned until the fire department arrived and put the vehicle out. While we cannot be certain, it is believed that the high voltage wiring chafed and arced leading to the fire. If it wouldn't have been possible to immediately pull to the shoulder, the car would have been engulfed while rolling and could have lead to death. The car is a total loss.
Aug 07, 2022
WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
After doing some research, I am now aware that there was a recall 20V-746 or 21V-727 that my car was affected by & was never notified about. On 6/2/2022, I was driving and just exited the freeway. Smoke started coming out of the passengers side of the engine. Cars were honking at me & flames started coming out as I drove into a parking lot. I was terrified as my life was at risk & felt fortunate that this did not happen on the freeway. I feel lucky to have been able to escape this life threatening experience. There is now an open claim with my insurance. I had brake lights changed at Frank Hyundai on 4/08/2022 in National City, CA where they also ran a diagnostic check on the car. There was never mention of a recall & my car was cleared of any issues. In addition to the photos I have attached, I also have videos that I am not able to upload.
Jun 08, 2022
STEERING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
The driver seatbelt will not stay attached. I'm getting a code to replace steering column and was told the intermediate shaft is bad. Also the torque converter clutch is throwing a code. The engine has been replaced which only has 4k miles on it.
Mar 25, 2022
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.
Jan 15, 2022
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 15V-568. THE CONSUMER REQUESTED TO BE INCLUDED IN THE RECALL, AS THE VEHICLE HAS EXPERIENCED THE SAME FAILURE. THERE WAS METALLIC DEBRIS IN THE ENGINE CRANKSHAFT. THIS CAUSED THE ROD BEARINGS TO BE RESTRICTED OF OIL FLOW AND CAUSED MY ROD BEARINGS TO BE DAMAGED. THE ENGINE FAILED.
Oct 20, 2021
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
motor ticking. car gets hot. car runs rough
Jun 14, 2021
FUEL SYSTEM, GASOLINE,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE SEAT BELT FAILED TO LATCH PROPERLY. THE CONTACT'S DAUGHTER FORCED THE SEAT BELT INTO THE LATCH TO SECURELY LATCH THE SEAT BELT. ADDITIONALLY, THE CONTACT STATED WHILE REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THAT THERE WAS NO FUEL IN THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO APPLE VALLEY HYUNDAI (2934 VALLEY AVE, WINCHESTER, VA 22601, (855) 463-5530) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V617000 (SEAT BELTS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Apr 21, 2021
STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
I BOUGHT MY VEHICLE FROM A LOCAL DEALERSHIP A WEEK AGO. THE HORN AND NONE OF THE FEATURES ON THE STEERING WHEEL WORK. THE FRONT PANEL OF THE STEERING WHEEL FEELS LOSE. I ALSO SMELL GAS OFTEN AND MY LEFT MUFFLER SMOKES AND I SOMETIMES SMELL BURNING RUBBER. NAVIGATION DOES NOT WORK AS IT SHOULD AND MY XM FEATURES DON'T WORK BECAUSE OF A BAD XM ANTENNA (SHARK FIN.) THERE IS VIBRATION IN THE STEERING WHEN BRAKING. MY TIRE PRESSURE LIGHT BLINKS AND THEN STAYS ON. THE KEY DOESN'T OPERATE THE LOCKS SOMETIMES.
Mar 25, 2021
EXTERIOR LIGHTING,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THE FRONT BUMPER AND GRILL HAVE PARTIALLY DETACHED FROM BROKEN OR FAULTY CLIPS, WHEELS ORIGINAL SIZE RUB AGAINST WHEEL WELL COVERING AND CONSTANT SENSOR FAILURE FOR TIRE API. ACTUAL SPEED IS LOWER THEN THE SPEED INDICATED ON THE VEHICLE WHERE AS 55 MPH ACTUAL SPEED SHOWS 59 ON THE GAGE. CRUIS CONTROL WILL NOT WORK AND TRACTION CONTROL WILL NOT TURN OFF, AFTER REPLACEMENT OF ALL TIRES AND SENSORS. EXTERIOR- HEAD LIGHTS NEED REPLACED EVERY 2 TO 3 MONTHS DUE TO FAILURE, BREAK LIGHTS REPLACED 6X IN 4 MONTHS AND WIRING HARNESS TO BREAKLIGHTS HAS PARTIALLY MELTED THE CASING AND ENTRY SPOT FOR BULB. REPLACEMENT BULB DIDN'T REMEDY THE PROBLEM, AS BREAK LIGHTS NOW DO NOT WORK AT ALL ON VEHICLE, ONLY TAIL LIGHTS. FOG LIGHT HAVE ALSO BEEN REPLACED 1X IM 1 YEAR AND 1 IS OUT. REAR PLATE LIGHT ALSO NOT WIRING. FUSES ARE GOOD. POSSIBLE WIRING ISSUE. FAULTY BODY ISSUE AND POSSIBLE COMPUTER AND OR SENSOR ISSUE.
Feb 13, 2021
SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS HEARD UNDER THE VEHICLE AFTER GOING OVER A BUMP IN THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY WITH THE FUEL SYSTEM AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE FUEL SYSTEM AND MAP SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE FUEL SYSTEM WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE STRUTS WERE NOT INSPECTED. CRAIN HYUNDAI LITTLE ROCK (11701 COLONEL GLENN ROAD, LITTLE ROCK, AR 72210 (501) 604-1500) WAS CONTACTED AND CONFIRMED THERE WERE NO RECALLS WAS UNDER THE VIN. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V629000 (SUSPENSION) AND 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO PLACE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000. INVALID VIN.
Jan 08, 2021
SUSPENSION,STRUCTURE,ENGINE
1 complaint
SUSPENSION MAKING LOUD THUMP NOISE WHILE DRIVING AND CHECK ENGINE LIGHT IS ON AFTER ENGINE BEEN REPLACED AND SEATBELT LIGHT IS ON...AND PAINT AND CLEAR COAT IS PEALING
Oct 02, 2020
EXTERIOR LIGHTING,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
BACK LIGHTS ALWAYS GOING OUT NOT WORKING DURING BRAKING, AIR BAG LIGHT WON'T GO OFF, FUEL GAUGE DOESN'T WORK, NOTED RATTLING NOISE UNDER THE FRONT END, ALWAYS HAVING TO REPLACE TIRES.
Sep 14, 2020
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT FAILED TO DISENGAGE WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT HE PUMPED THE BRAKE PEDAL A COUPLE OF TIMES IN ORDER FOR THE BRAKE LIGHT TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO EDWARDS HYUNDAI (1029 32ND AVE, COUNCIL BLUFFS, IA 51501) WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL STOPPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. THE VIN WAS NOT AVAILABLE.
Sep 04, 2020
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
THE CAR SPONTANEOUSLY CAUGHT ON FIRE. ORIGINATED FROM ENGINE BAY AND ENGULFED WITHIN SECONDS HAD TO JUMP OUT OF VEHICLE.
Aug 04, 2020
STEERING,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
CLICKING IN STEERING WHEEL NOW WOBBLE. *TR
Jun 12, 2020
STEERING,VISIBILITY/WIPER
1 complaint
WHEN I TURN STEERING WHEEL IT MAKES THE LOUD SOUND. MY WINDSHIELD ONLY WORKS ON FAST MODE. TRY TO CALL THE PLACE I GOT IT FROM THEY DON'T KNOW WHAT'S GOING ON. THEY WANT TO KEEP IT OVER NIGHT BUT CAN'T GET AHOLD OF ANYMORE FOR THEM TO GET IT. THEY WILL NOT RETURN MY CALLS. THE BEEN GOING ON SINCE I GOT THE CAR.
Jun 05, 2020
SUSPENSION,SEAT BELTS,FUEL/PROPULSION SYSTEM
1 complaint
1) SEATBELT LATCH WILL UNLATCH WHILE DRIVING. 2) THE FULE LIGHT INDICATOR IS NEVER CORRECT SHOW EMPTY ALL THE TIME. WILL GO TO FULL AND BACK TO EMPTY WHILE DRIVING. 3) WHILE FUELING THE PUMP WILL JUMP OFF BEFORE SOON AS GAS STARTS GOING INTO TANK. 4) STRUTS ARE NOT WORKING ALL 4 ARE OUT AND DOWN HITTING THE ROADS HARD WHILE DRIVING. 5) PAINT IS PEELING OFF AL TH SIDES BACK PANELS WHILE DRIVING.
May 04, 2020
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
WAS DRIVING ABOUT 30 MPH WHEN THE CAR BEGAN ACCELERATING WITHOUT ME APPLYING PRESSURE TO THE GAS. I WAS COMING TO A LIGHT TO MAKE A RED TURN AND WHEN I APPLIED THE BRAKES THEY WOULD NOT SLOW DOWN MY VEHICLE SO MY SPEED INCREASED. THE STEERING WHEEL THEN LOCKED AND BEFORE I KNEW IT A CAR HAD COLLIDED WITH ME CROSSING IN FRONT OF ME. MY CAR WAS TOTALLED.
Mar 24, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
THE CAR IS STILL THROWING THE ECM CODE UP AFTER ITS BEEN REPLACED SUPPOSEDLY THE BRAKES HAVE BEEN GRINDING SINCE DAY 1 THE BRAKE ACTUATOR IS BAD SOMETHING IS MAKING THE THROTTLE POSITION SENSOR TO KEEP GOING BAD THE DEALERSHIP WAS AWARE OF ALL THE ISSUES AND MADE US AWARE OF 2
Nov 21, 2019
SEAT BELTS,SERVICE BRAKES,ENGINE
1 complaint
I BOUGHT THIS CAR 3 YEARS AGO. EVER SINCE THE DAY I BOUGHT THE VEHICLE, IT MAKES LOUD CLICKING NOISES WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT WHILE IN DRIVE AND REVERSE. IN THE 3 YEARS THAT I HAVE OWNED THIS CAR, I HAVE HAD TO REPLACE THE TIRES 4 TIMES, THE BRAKES AND ROTORS MULTIPLE TIMES PER YEAR, TIE RODS, AND CV JOINTS AND YET THE CAR STILL CLICKS WHEN YOU TURN. I HAD THE ENGINE RECALL DONE IN MAY OF THIS YEAR. THEY GAVE ME THE CAR BACK A MONTH LATER. I HAD TO TAKE IT BACK THE VERY NEXT DAY BECAUSE IT WAS LEAKING COPIOUS AMOUNTS OF OIL AND MAKING A CLANKING NOISE THAT WAS NOT PRESENT WHEN I LEFT MY VEHICLE WITH THEM FOR A MONTH. THEY "FIXED" THE OIL LEAK AND TOLD ME THE NOISE WAS FROM MY FRONT BRAKES YET AGAIN. I HAD TO RETURN THE CAR AGAIN A FEW DAYS LATER BECAUSE IT WAS STILL LEAKING OIL! SO THEY "FIXED" THE LEAK A 2ND TIME AND AGAIN SAID THE NOISE WAS FROM MY BRAKES. LESS THAN A WEEK AFTER THAT THE CHECK ENGINE LIGHT CAME BACK ON. I IMMEDIATELY TOOK IT BACK AND WAS TOLD THAT IT WAS JUST A "LOOSE GAS CAP" WHICH I NEVER EXPERIENCED PRIOR TO THE ENGINE BEING REPLACED. THEY CLEARED THE LIGHT AND SENT ME ON MY WAY. I HAD BRAND NEW BRAKES AND ROTORS PUT ON, AGAIN, AND YET THE CLANKING NOISE IS STILL THERE. 5 DAYS AGO, THE CAR BEGAN DRIVING THE WAY IT WAS BEFORE THE ENGINE RECALL, SAME ENGINE FAILURE SYMPTOMS AND MY CHECK ENGINE LIGHT CAME BACK ON A SECOND TIME 3 DAYS AGO. I HAVE NOT HAD TO FILL IT UP WITH GAS IN 8 DAYS SO THERE IS NO WAY THAT IT IS FROM A "LOOSE GAS CAP." MY SEAT BELT LOCKS UP AND STAYS LOCKED UP IF I LEAN FORWARD. I SHOULD ALSO MENTION THAT WHEN I BOUGHT THE VEHICLE I HAD TO INFORM THE MANAGER THAT THE FRONT BUMPER WAS ONLY ATTACHED TO THE CAR BECAUSE SOMEONE DRILLED SCREWS INTO IT TO KEEP IT ON. HE HAD NO IDEA!! I MADE THEM REPLACE IT BEFORE I WOULD BUY THE VEHICLE. THE PAINT IS CONSTANTLY CHIPPING OFF OF THE "NEW BUMPER" THEY PUT ON IT.
Sep 22, 2019
VEHICLE SPEED CONTROL,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTENNIAL HYUNDAI (LOCATED AT 6200 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, (702) 483-2200) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS UNKNOWN.
Sep 10, 2019
SUSPENSION,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
HYUNDAI SONATA 2011 WHEN DRIVING THROUGH BUMPS OR A SMOOTH SERVICE IT FEELS AS IF THE CAR IS GOING TO FALL APART. SINCE I PURCHASED THE CAR IT HAS A CLUNKING AND RATTLING SOUNDS UNDERNEATH AND A FEW REPLACEMENTS HAS BEEN DONE BUT IT STILL FEELS AS IF ITS LOOSE UNDERNEATH. THE CAR HAS GONE THROUGH MANY RECALLS PLUS WAS OUT OF SERVICE FOR ABOUT 3 MONTHS FOR ENGINE REPLACEMENT. THE DRIVER SIDE OF THE CAR IS NOT ALIGNED AS IT SHOULD. THE BEST PART IS WHILE DRIVING THE ENTIRE INNER COVER OF THE WHEEL ON THE DRIVER SIDE FELL OFF, AND ALMOST CAUSED AN ACCIDENT WHILE HAVING MY CHILD IN THE CAR. ENGINE WAS RECENTLY REPLACED. WHILE DRIVING THE CAR HAS NO TYPE OF ACELLATOR PICK UP. WHEN TURNING LEFT IT SOUNDS LIKE A CRANKING NOISE "CLUCK, CLUCK, CLUCK" ITS HORRIBLE. I HAVE THIS CAR IN AND OUT OF THE SHOP PLENTY OF TIMES SINCE I FIRST PURCHASED IT BUT MY THEORY IS THAT I PURCHASED A LEMON CAR BUT APPARENTLY BECAUSE THE MILES IT DON'T QUALIFY. OKAY NOW WHAT IT QUALIFIES FOR? MANUFACTURING DEFECTS SMH WHEN I DRIVE IN THE RAIN THE WINDOWS DO NOT DEFROSS AS IT SHOULD THEREFORE I'M AFRAID TO DRIVE IT DURING BAD WEATHER
Aug 28, 2019
AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
I BOUGHT THIS CAR IN 2013 FOR THE HYUNDAI DEALERSHIP IN GURNEE IL. SINCE THEN I HAVE HAD NOTHING BUT RECALLS, AND ISSUES. ALL OF THE RECALLS FOR THIS YEAR AND AFFECTED MY CAR AS IN THE WARNING THEY WAY MAY HAPPEN ACTUALLY HAPPEN TO ME. MY ENGINE SEIZED UP WHILE I WAS DRIVING WITH 2 KIDS IN THE CAR ON A BUSY STREET AND I WAS ALMOST RE ENDED AS A RESULT ONLY TO HAVE THE DEALERSHIP TELL ME IT WASN'T THE RECALL! THEN LATER THEY HAD TO FIX IT AFTER I WORK TO CORPORATE BECAUSE IT WAS THE 132 CAMPAIGN RECALL. THE 3 DEALERSHIP I HAVE DEALT WITH ARE ALL RUDE NONE WANT TO ACTUALLY FIX YOUR CAR OR HELP YOU BECAUSE ITS RECALL WORK NOT ACTUALLY WORK THAT THEY MAKE MONEY OFF OF. NOW AS OF TODAY MY AIRBAG LIGHT HAS COME ON AFTER THE "FIXED" THE NEWEST SAFETY RECALL, WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THEY FIXED THE ISSUE SO I WILL BE CHARGED $139.99 FOR THEM TO EVEN LOOK AT IT. WHEN WILL HYUNDAI BE ACTUALLY HELD RESPONSIBLE FOR ALL OF THESE CAR ISSUES THEY ARE ALL SAFETY. SO FAR THE RECALLS HAVE BEEN FOR THE ENGINE, SEAT BELTS, BRAKES, AIR BAGS, BODY CORROSION, AND SO ON! I THOUGHT THERE WAS LEMON LAW IN PLACE TO REMEDY THIS, HYUNDAI PRODUCT FAULTY VEHICLES WITH THE MODEL YEAR 2011 AND THE CONSUMER IF THE ONE LOSE AND SPENDING OUT OF POCKET. I HAD EVEN CALLED CORPORATE BEFORE THIS TO TRY AND REMEDY THE ISSUE MYSELF AND WAS TOLD THEY ARE SORRY SOME WILL CALL IN 3-5 DAYS. AT THIS POINT I AM A MOTHER DRIVING AROUND WITH CHILDREN IN A VEHICLE THAT MAY OR MAY NOT POP THE AIR BAGS WHENEVER IT FEELS LIKE OR THEY WILL NOT DEPLOY IF I DO GET IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE WITH THESE CARS THEY ARE NOT SAFE TO BE DRIVING AT ANY GIVEN TIME ANOTHER RECALL CAN CAUSE A MAJOR SAFETY RELATED CRASH OR DEATH AT THIS POINT. I HAVE HAD WAY TO MANY CLOSE CALL WITH MYSELF OR MY KIDS LIVES AT RISK DUE TO HYUNDAI LACK OF CARE FOR THEIR CONSUMERS.
Aug 21, 2019
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO ATLANTIC HYUNDAI (193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE REMEDY FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. IN ADDITION, THE TAIL LIGHTS SHORTED OUT NUMEROUS TIMES AND THE BULBS WERE REPLACED MORE THAN FIVE TIMES. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAULTY ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 18, 2019
POWER TRAIN,AIR BAGS,STRUCTURE
1 complaint
TAKATA RECALL, MY VEHICLE WAS IN MOTION WHEN MY AIRBAG WARNING LIGHT CAME ON 3 WEEK AGO WHILE DRIVING ON CITY STREET AND HAVE NOT COME OFF SINCE THEN. I HAVE ALSO LOOKED AT THE CAR HISTORY AND HAVE NOTICED 14 RECALLS ON THIS VEHICLE INCLUDING THE AIRBAGS. WHILE IN MOTION, MY DOORS UNLOCK BY THEMSELVES. LASTLY, THE TRANSMISSION SHIFT GEAR SOMETIMES DISAPPEAR FROM THE DASHBOARD AS WELL AS THE SHIFT GEAR WHICH IN MOST CASE THE CAR WOULDNT START OR JERKS WHEN IT DISAPPEAR WHILE IN MOTION
Jul 17, 2019
STEERING,SEAT BELTS,ENGINE
1 complaint
TAKATA RECALL ON MY ENGINE AND THEY ARE SAYING MY STEERING WHEEL DOESN'T HAVE A RECALL BUT IT'S REALLY BAD AND IT MAKES LOUD NOISES AND GETS LOUDER WHEN YOU GO 70MPHG WHERE IT SHAKES REALLY BAD.
Jul 05, 2019
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I WAS DRIVING MY VEHICLE DOWNTOWN AND MY EPS LIGHT CAME ON ALONG AS WELL AS FLICKERING OF MY LOW TIRE PRESSURE AND ABS LIGHT WHICH I BELIEVE IS BREAKS FAILING. BUT I HAD FAILURE OF MY POWER STEERING FOR SURE. OUT OF NOWHERE I COULD NO LONGER NAVIGATE HEAVY AND SLOW TRAFFIC. I TURNED THE CAR OFF AND BACK ON ONLY TO HAVE ALL OF MY GEARS LOCK UP AND NOT ALLOW ME TO EVEN ATTEMPT AT MOVING IT, AFTER TURNING IT OFF THE SECOND TIME CAR ENTIRELY DIED AND WILL NOT START AT ALL. WE MANAGED TO GET THE GEARS UNLOCKED AFTER A FEW ATTEMPTS WITH JUST THE BATTERY ON AND PUSH IT OFF THE BUSY ROAD TO CALL FOR A TOW TRUCK. I SEE ONLINE THAT THE 2011 HYUNDAI SONATA HAS A RECALL FOR THE POWER STEERING FAILURE BUT MY VIN IS NOT COVERED BUT I AM DEFINITELY EFFECTED BY THIS RECALL. THE CAMPAIGN NUMBER IS 16V190000
Jun 28, 2019
WHEELS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS AND BOTH DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE MECHANICS STATED THAT THE ENGINE OIL NEEDED TO BE CHANGED EVERY MONTH AND THE OIL WAS LEAKING INTO THE ENGINE. THE OIL LEVEL WAS VERY LOW AND NEEDED TO BE REPLACED CONSTANTLY. THE CONTACT WAS INFORMED TO REPEAT THE PROCESS UNTIL A NEW ENGINE WAS INSTALLED. THE CONTACT ALSO STATED THAT THE VEHICLE KEPT PULLING TO THE LEFT AND ALIGNMENTS HAD TO BE PERFORMED MUCH SOONER THAN NORMAL. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
May 17, 2019
SUSPENSION,AIR BAGS,ENGINE
1 complaint
PASSENGER SEAT BELT LIGHT IS ON SUSPENSION ENGINE MAKING A RATTLING NOISE WHILE DRIVING
May 09, 2019
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
GOOD AFTERNOON, I AM CONTACTING THE CONSUMER AFFAIRS DEPARTMENT REGARDING THE RECALL 180 HYUNDAI IS CONDUCTING A SAFETY RECALL IN THE UNITED STATES TO CONFIRM THE HIGH PRESSURE FUEL PIPE WAS PROPERLY CONNECTED BY HYUNDAI DEALERS TO THE HIGH-PRESSURE FUEL PUMP OUTLET WHEN THE ENGINE WAS REPLACED UNDER RECALLS 132 AND 162. IN COME CASES, DURING THE ENGINE REPLACEMENTS UNDER RECALL CAMPAIGNS 132 AND 162, THE HIGH PRESSURE FUEL PIPE MAY HAVE DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE, ALLOWING FUEL TO LEAK FROM THE PIPE. HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE FUEL PIPE, AS NECESSARY, FREE OF CHARGE. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S RECALL NUMBER FOR THIS RECALL IS 180. MY HYUNDAI SONATA LIMITED WAS INVOLVED IN AN ACCIDENT AFTER HYUNDAI HAD JUST REPLACED THE MOTOR AND ON IMPACT THE WHOLE CAR CAUGHT ON FIRE, SO WHAT I AM TRYING TO DO IS FIND OUT DO I NEED TO CONTACT NHTSA IN REGARDS TO THIS MATTER BUT I FEEL THAT MY LIFE, THE PERSON INVOLVED IN THE ACCIDENT WAS TOTALLY AT RISK DUE TO THIS MALFUNCTION AND I AM OUT OF SO MUCH AND WAS PUT IN A VERY HARD FINANCIAL PLACE DUE TO THIS FIRE WHEN IT COULD HAVE BEEN PREVENTED. IF SOMEONE COULD PLEASE CONTACT ME AT [XXX] THANKS, [XXX] VIN #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 25, 2019
POWER TRAIN,SEAT BELTS,SERVICE BRAKES
1 complaint
THE ENGINE APPEARS NOT TO PERFORMING CORRECTLY. AND THE BRAKES ARE MAKING A LOUD SOUND. AND THE STEERING WHEEL IS STICKING WHILE DRIVING.
Apr 15, 2019
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE DRIVERS SIDE REAR LIGHT BULBS KEEP ON GOING OUT. HAVE CHANGED THEM ABOUT TEN TIMES IN ONE YEAR! I CANNOT CHANGE THEM ANYMORE AS THE PLASTIC CASING HAS MORPHED BY THE HEAT OF THE FUSE CONNECTOR TO THE BULB! THERE ARE TWO BULBS ROLLING IN THE CASING AS THEY CAME OFF WHEN TRYING TO EXTRACT AND REPLACE. ALSO I HAVE NEVER HAD ANY LIGHTS ILLUMINATE ON MY DASHBOARD, EVEN WHEN MY ENGINE WAS KNOCKING DUE TO SHAVINGS IN ENGINE (THAT WAS REPLACED, THANK YOU). LASTLY, HAD TO REPLACE MY SHOCKS AND STRUTS THIS YEAR AND WAS TOLD BY MECHANIC AT BIG O TIRE THAT THEY CONTACTED HYUNDAI DIRECTLY AS THEY RAN INTO AN ISSUE WITH REPLACING WHAT SHOULD HAVE BEEN CORRECT STRUTS. THEY WERE TOLD THIS PARTICULAR CAR WITH ASSOCIATED VIN HAS THE 'GOOFY' STRUTS!!! I'M SORRY BUT I DIDN'T PAY A GOOFY PRICE FOR THE CAR!
Apr 13, 2019
POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SHIFTING OF GEARS STARTED SLIPPING AROUND 100K MILES
Apr 05, 2019
STEERING,POWER TRAIN,AIR BAGS,SEAT BELTS,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE STEERING WHEEL WHEN IT WAS TURNED IN EITHER DIRECTION. IN ADDITION, ALL FOUR TIRES WERE PREMATURELY WORN TO THE POINT THAT THEY MAY NEED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V434000 (POWER TRAIN), 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT DID NOT RECEIVE ANY RECALL NOTIFICATIONS. THE VEHICLE WAS TAKEN TO PALM SPRINGS HYUNDAI (3919 E PALM CANYON DR, SUITE A, 1-(760) 202-8888) WHERE IT CURRENTLY REMAINED FOR OVER THREE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.
Mar 22, 2019
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE WITHOUT WARNING. AN INDEPENDENT MECHANIC RESET THE COMPUTER, BUT THE FAILURE CONTINUED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO THE MULTIPLE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), 17V152000 (SEAT BELTS), AND 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. THE CONTACT WAS ALSO NOT NOTIFIED OF MANUFACTURER SERVICE CAMPAIGNS: 946 (UNDER BODY CORROSION PREVENTATIVE SERVICE AND SERVICE CAMPAIGN) AND 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Mar 18, 2019
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
"TAKATA RECALL" ... ON MARCH 16TH 2019 MY WIFE WAS DRIVING WITH A PASSENGER OUR 2011 HYUNDAI SONATA LIMITED WHEN AN ACCIDENT OCCURRED AT A HIGH SPEED THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT HOLD THEM BACK BOTH WERE SEVERELY INJURED THE BRAKES ALSO FAILED TO STOP THE VEHICLE. I AM ATTACHING A PICTURE OF THE VEHICLE AFTER THE ACCIDENT I DO HAVE THE POLICE REPORT HOWEVER THE OFFICER DID NOT MENTION ON THE POLICE REPORT TO MY KNOWLEDGE ABOUT THE AIRBAGS BUT WHEN YOU CONTACT ME I CAN GIVE YOU THE NUMBER OF THE SHOP THAT HAS THE VEHICLE AND THEY CAN VERIFY THAT THE AIRBAGS DID NOT DEPLOY.
Mar 17, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
2011 HYUNDAI SONATA GLS AUTOMATIC TRANSMISSION. PROBLEM WITH IGNITION KEY. THE KEY WILL NOT GO PAST ACC TO THE LOCK POSITION TO ALLOW THE KEY TO BE REMOVED. FOLLOWED DIRECTIONS IN MANUAL TO PUSH THE KEY IN AT ACC POSITION, BUT THE LOCK MECHANISM DOES NOT MOVE. HAPPENS EVERY OTHER DAY. HAVE RESTART THE CAR AND MOVE IT AND TRY THE PROCESS AGAIN TO GET KEY TO MOVE INTO ITS PROPER POSITION (LOCK) TO REMOVE KEY. IMPOSSIBLE SECURITY SITUATION AS CANNOT LEAVE KEY IN VEHICLE. ALSO STABILITY CONTROL LIGHT COMES ON EVERY MORNING., AND CAR STALLS EVERY TIME I MAKE A TURN WHILE DRIVING. THIS IS DANGEROUS. TOOK MY VEHICLE IN TO THE DEALERSHIP WHO CLAIMED THAT ALL RECALL AND CAMPAIGN SITUATIONS HAD BEEN RESOLVED WITH MY VEHICLE.
Mar 14, 2019
ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
HYUNDAI DEALERSHIP REPLACED ENGINE AND STARTER IN MY 2011 SONATA IN NOVEMBER 2018 GOT CAR BACK RADIO BLUETOOTH USB ELECTRICAL AND AC DIDN'T WORK AND IT CUT OFF ON ME NUMEROUS TIMES AS WELL AS TIRE EXPLODED ON ME THAT THEY 'FORGOT TO TELL ME ABOUT' AND HAVE HAD MORE PROBLEMS CAR DOES NOT RUN AND I CAN'T GET ANY ANSWERS OR SOLUTIONS! I SPENT $500 ON NEW FUEL INJECTOR STILL WON'T RUN! DEALERSHIP IN MONTGOMERY, AL REPLACED ENGINE AND DID SLOPPY WORK AND DIDN'T VALUE MY SAFETY AT ALL! DO I HAVE TO HAVE IT TOWED BACK TO THE SAME DEALERSHIP? DO I HAVE TO PAY FOR TOWING FOR A 3RD TIME THAT IS CLEARLY ON THEM! MECHANIC TOLD ME ELECTRICAL WAS HOOKED UP PROPERLY AND/OR WIRING BURNT WHEN ENGINE SEIZED! ALSO I'VE HAD TO BUY 3 TIRES WHEN MINE WERE FAIRLY NEW BECAUSE THE SPEED WHEEL SENSOR IS PUNCTURING THEM, I'VE SEEN A LOT OF PEOPLE HAVE HAD SAME PROBLEMS IS THEIR A RECALL ON THE SPEED WHEEL SENSOR? I'VE BEEN WITHOUT AWAY TO GO SINCE NOVEMBER & HAVE SPENT MORE MONEY THAN I HAVE TRYING TO GET IT TO RUN & PAYING FOR A CAR THAT DON'T RUN! IM ON DISABILITY & DON'T HAVE MONEY TO CONTINUE PUTTING IN THIS CAR THAT SHOULD RUN AS IT DID PRIOR TO ENGINE SEIZING! IM NO MECHANIC BUT I DON'T KNOW HOW THEY PUT ENGINE & STARTER IN 3 DAYS OR HOW THEY RELEASED MY CAR WITHOUT ANYONE IN SERVICE IN TO GO OVER PAPERWORK OR TELL ME ABOUT THE TIRE STATED ON PAPERWORK 'NEEDS IMMEDIATE ATTENTION TIRE SEPARATED ' THEY SAID THEY FORGOT, TIRE EXPLODED ON ME SO THEY DEFINITELY DIDN'T CARE ABOUT MY SAFETY!! PAPERWORK ALSO STATED WAS TEST DROVE, 'IF IT WAS' AGAIN I DON'T KNOW HOW THEY RELEASED IT! 2ND TIME AT DEALERSHIP THEY WERE SUPPOSE TO CHECK & SEE WHY MY RADIO, BLUETOOTH, USB, AC ELECTRICAL DIDN'T WORK & DID PRIOR TO ENGINE SEIZING! WHEN I PICKED IT UP THEY HAD NO ANSWERS OR SOLUTIONS WHY! BACK AT DEALER WANTS $8,000 FOR PROBLEMS I NEVER HAD TIL THEY WORKED ON IT AND FOR PENDING RECALLS WITH NO REMEDY
Feb 14, 2019
STEERING,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS POWERED OFF. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LEE HYUNDAI OF FLORENCE (LOCATED AT 2542 W PALMETTO ST, FLORENCE, SC 29501, (843) 667-3317), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Jan 11, 2019
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
DRIVING HOME MY MOM ASKED ME TO STOP BY THE LOCAL GAS STATION. I PULLED INTO THE PARKING SPACE MY MOM GOT OUT & WENT IN THE STORE. A GUY AT THE STAION STARTED SCREAMING AT ME TO GET OUT BECAUSE MY CAR IS ABOUT TO BLOW UP HE COULD SEE THE FIRE COMING OUT THE FRONT OF THE HOOD & GRILL OF THE CAR. BY THE TIME I UNDERSTOOD WHT HE WAS SAYING THE CAR HAD A BIG BOOM HOOD BLEW UP & WENT BK DWN DURING THAT THE LOCKS WERE LOCKING & UNLOCKING. I HAD TO MANUALLY UNLOCK TGE DOOR & PUSH MY WAY OUT WITH YOUNG MAN ASSISTANCE. AFTER I WAS OUT OF IT FOR 3 SECONDS THE FIRE STARTED RAGING & POPPING. THE FIREMEN FINALLY MADE IT THEY WERE VERY HELPFUL & UNDERSTANDING. WHAT I DON'T UNDERSTAND IS WHY I DIDN'T GET SOME TYPE OF WARNING MY CAR WAS MOT RUNNING HOT . IM THANKFUL TO MY HEAVENLY FATHER BECAUSE ALTHOUGH THIS WAS A VERY SCARY SITUATION FOR ME BUT IT COULD ALWAYS BE WORSE. VERY GRATEFUL. BUT IS HYUNDAI GONNA REPLACE MY CAR OR PAY FOR THE DAMAGES? WILL MY INSURANCE COVER THIS TYOE OF CLAIM?
Dec 04, 2018
EXTERIOR LIGHTING,SEAT BELTS,ENGINE
1 complaint
TAIL LIGHT ALWAYS KEEP GOING OUT AND HEAD LIGHT ENGINES KEEP ACTING FUNNY MY SEATBELT DON'T LOCK OR KEEP ME IN PLACE
Nov 12, 2018
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I BOUGHT A USED 2011 HYUNDAI SONATA IN MARCH FOR MY BIRTHDAY, AND ABOUT 3 MONTHS AGO, THE STEERING WHEEL STARTED SHAKING VIOLENTLY ANY TIME I GOT TO 60MPH OR HIGHER. UPON FURTHER INVESTIGATION, I FOUND OUT I NEEDED A NEW STEERING COUPLER. BEFORE IT GOT FIXED, MY DOME LIGHTS, AND ALL OF THE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL (TRIP, CRUISE CONTROL) STOPPED WORKING. AFTER BEING FIXED, NONE OF THE ABOVE MENTIONED THINGS WORK, BUT ALSO NOW,MY POWER LOCKS, DASH CLOCK AND HORN STOPPED WORKING. I ALMOST GOT HIT BY ANOTHER DRIVER A FEW DAYS AGO, AND DIDNT EVEN HAVE A HORN TO HONK!
Nov 10, 2018
STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE TAKING MY CAR IN TWICE TO THE DEALERSHIP SAN TAN HUNDAI FOR RECALL ISSUES ONCE ON 10/20/2017 AND AGAIN ON 11/08/2018 THE FIRST TIME I TOLD THEM THAT MY STEERING WHEEL WAS NOT WORKING CORRECTLY AND THAT THEIR WAS A RECALL THEY TOLD MY THEY WANTED 300.00 TO FIX IT EVEN THOUGH MY CAR WAS PART OF THE RECALL ON 11/08/18 I TOOK IN MY CARE FOR RECALL AS MY EPS IS OUT AND THEIR IS A RECALL AND THEY SAID THAT WANTED 99.00 TO INSPECT IT AND DID NOT CRE ABOUT THE RECALL WHEN WE BROUGHT THIS CARE IT HAD SO MANY PROBLEMS WITH IT BUT WE WERE STUCK AND NOW WE CANT GET IT FIXTED AND IM A HEART PATIENT AND NEED THIS CAR FIXTED
Nov 10, 2018
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
1 complaint
WHILE I WAS DRIVING THE CAR TURNED OFF AND STARTED TO SMELL LIKE BURNED PLASTIC. THE CAR DID NOT TURNED BACK ON AND HAD IT TOWED BACK TO MY HOUSE.
Nov 07, 2018
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
HIGH PRESSURE FUEL PUMP AND BRAKES
Oct 17, 2018
AIR BAGS,ENGINE,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START AND AN ABNORMAL GRINDING SOUND WAS HEARD WHEN DRIVING. IN ADDITION, THE VEHICLE STALLED WHEN SWITCHING GEARS AND THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MANIFOLD AIR PRESSURE SENSOR WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 120,029.
Aug 10, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
CAR KEPT SHUTTING DOWN NOT WANTING TO START DUE TO GAS PUMP. I WOULD BE DRIVING AND WOULD START STALLING WHILE DRIVE ALMOST CRASH. ELECTRICAL PROBLEMS THE LIGHT FLINGER ON AND OFF WHILE DRIVING AND WHEN SWITCH THEM WITH A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED, ESPECIALLY AT LOWER SPEEDS, INCREASING THE RISK OF A CRASH.
Jul 31, 2018
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
THE TRANSMISSION NEEDS TO BE REPLACED.
Jul 05, 2018
SUSPENSION,AIR BAGS,SEAT BELTS
1 complaint
TAKATA RECALL FOR SUSPENSION FEEL LIKE WE ARE BOUNCING UP IN DOWN OR THE VEHICLE IS GOING TO FALL APART. I NOTICE THE LIGHT ON FOR THE PASSENGER AIRBAG AND THE SEAT BELT KEEP GETTING STUCK OR SOMETIME WANT LOCK. THIS IS CONCERN FOR ME BECAUSE WE TAKE ROAD TRIPS AND HAVE TO DRIVE A LONG DISTANCE TO GET TO WORK MYSELF AND HUSBAND WOULD LIKE TO FEEL SAFE. I REALLY FEEL THAT THE FRONTAL AIR BAGS SEAT BELT PRETENSIONERS AND SIDE AIR BAGS ARE DISABLED AND THE SUSPENSION IS A RISK FOR MANY PEOPLE LIVES. I SUBJECT YOU GET THESE VEHICLE IN THE SHOP ASAP BEFORE SOMETHING TERRIBLE HAPPEN. PLEASE MAKE SURE THAT EACH SHOP HAVE AN EXPERIENCE MECHANIC LAST MECHANIC WE HAD FOR A RECALL WE HAD TO COME BACK SEVERAL TIME AND THE VEHICLE STILL RUN LIKE CRAP. MAYBE YOU SHOULD REFUND PEOPLE THE REMAINDER OF THERE LOAN. I STILL HAVE A BALANCE OF 6,000 WHICH COMES TO ALL THE TRIP AND TIME CONSUMING. I ALSO CALLED EVERY DEALER IN MINNESOTA TRYING TO MAKE APPOINTMENT COULD SOMEONE CONTACT ME ASAP TO LET ME KNOW THAT THE PARTS ARE IN. MYSELF AND HUSBAND IS TAKING A ROAD TRIP AND WOULD LIKE FOR THE PROBLEM TO BE TAKEN CARE BEFORE THE END OF JUNE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 19, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE HORN IS A SAFETY FEATURE AND IT DOESN'T WORK ALL THE TIME. MORE TIMES NOT THAN WORKING PROPERLY. LIVING IN ATLANTA THIS IS A SERIOUS ISSUE.
Jun 10, 2018
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THE VEHICLE HAS APPROXIMATELY 70,000 MILES ON IT, THE BOLTS AND PLASTIC ASSEMBLY ON THE RIGHT REAR OUTSIDE BRAKE LIGHT HAVE SNAPPED WITHOUT DAMAGE TO ANY OF THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT IN MOTION, HOWEVER POSSIBILITY OF PROBLEM OCCURRING AT RANDOM MOMENTS MAKES IT DANGEROUS TO OTHER DRIVERS. LIGHT ASSEMBLY IS HELD ON BY A FEW SCREWS/BOLTS AND THE WIRES. ONCE SNAPPED THE WIRES HOLD IT ON.
May 19, 2018
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
"TAKADA RECALL" THE PUSH TO START WON'T WORK SOMETIMES, (STATIONARY )IT HAS ME STRANDED AT TIMES. I HAVE HAD THE BATTERIES CHANGED SEVERAL TIMES AND IT STILL WON'T WORK, MY FRONT SUSPENSION IS MAKING A VERY LOUD NOISE WHEN I STEP ON MY BRAKES(EVERYTIME I'M IN MOTION) I'VE HAD NEW BRAKE PADS, ROTORS AND $700 MICHELIN TIRES PUT ON IN AUG 2017 AND THIS NOISE IS GETTING WORST, THE WIPER BLADES ARE TOP OF THE LINE AND I CANNOT DRIVE AT NIGHT OR IN THE RAIN BECAUSE IT'S VERY HARD TO SEE, LASTLY I TRY TO USE MY CRUISE CONTROL ON THE (HIGHWAY) AND I SET IT AND BOUNCES BACK DOWN VERY LOW
Mar 21, 2018
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD TWO SEPARATE INCIDENTS WHERE MY VEHICLE'S ENGINE COMPLETELY LOSE POWER WHILE DRIVING. THERE IS NO WARNING AND THE STEERING LOCKS UP AND MY CAR IS IMMEDIATELY DISABLED EACH TIME I CAME EXTREMELY CLOSE TO BEING HIT BY ON COMING TRAFFIC.WITH THE INCIDENT THE CAR SUDDENLY START SLOWING DOWN AND WHEN I PRESSED THE GAS PEDAL NOTHING HAPPENED BUT ALL THE SENSORS POPPED UP I WAS ABLE TO PULL OVER JUST AS IT LOST POWER AND THE CAR WOULDN'T RESTART AND I HAD IT TOWED. FEW DAYS LATER CAR STARTED AS IF NOTHING HAPPENED I BEGAN TO DRIVE IT AGAIN BUT AFTER ABOUT A WEEK I WAS ON THE HIGHWAY DURING MORNING RUSH HOUR ATTEMPTED TO CROSS LANES AND IT SUDDENLY LOST POWER AGAIN AND I COULDN'T MOVE THE VEHICLE AT ALL I FEEL VERY UNSAFE DRIVING THE CAR BEACUSE THIS HAPPENS RANDOMLY AND WITHOUT WARNING
Jan 16, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
THE CONTROLS ON MY STEERING WHEEL WILL RANDOMLY QUIT WORKING. THE CRUISE CONTROL WILL WORK FINE ONE TIME AND THEN THE NEXT I CAN'T HIT SET OR THE CANCEL BUTTON WILL BE THE CRUISE OR IT WILL FLIP THROUGH THE OTHER OPTIONS (TRIP BUTTON). IF I HIT THE STEERING WHEEL IN THIS VICINITY IT WILL WORK CORRECTLY SOMETIMES. THE VOLUME BUTTON WILL EITHER MUTE, OR THE + WILL ACTUAL DECREASE THE VOLUME. THE BUTTON TO CHANGE THE STATION (PRESETS) WILL CHANGE THE MODE (AM, CD, SIRIUS...) SOMETIMES ONE DIRECTION (UP) WORKS AND THE OTHER DOES SOMETHING ELSE RANDOM. ALL OF THE STEERING WHEEL CONTROLS SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT WORK CORRECTLY MOST DAYS VS SOME DAYS THE BUTTONS WORK FINE. I TOOK IT TO THE DEALERSHIP PRIOR TO THE WARRANTY EXPIRING AND IT WORKED FINE. NEXT DAY, ISSUES AGAIN. I SAW OTHER COMPLAINTS ABOUT THIS BUT CAN'T SEEM TO MAKE IT HAPPEN WHEN I NEED IT TO. FRUSTRATING SINCE IT IS SAFER TO USE THESE CONTROLS THAT THE BUTTONS ON THE DASH.
Dec 11, 2017
STEERING,SEAT BELTS,SERVICE BRAKES
1 complaint
TO MY KNOWLEDGE THE RECALLS LISTED ARE FOR MY CAR. SOME I WAS INFORMED OF AND SOME I WAS NOT. REFERENCE #'S: 16V190000, 15V759000, 15V62000,15V568000, 14V33000, 13V113000, 13V113000, 10V457000, 10V070000. ONCE I WAS FULLY AWARE I BROUGHT MY CAR TO THE DEALERSHIP NEAR ME. THEY SAID THEY FIXED EVERYTHING BUT I AM STILL HAVING THE SAME ISSUES. TO DATE: I HAVE HAD TIMES WHEN I DO NOT HAVE FULL CONTROL( OR IT JUST WILL NOT DO WHAT I WANT) OF THE STEERING WHEEL CAUSING ME TO CRASH INTO THINGS WHICH HAS DAMAGED THE PASSENGER SIDE WINDOW AND THE RIMS ( THANKFULLY SO FAR NOTHING MORE SERIOUS)/MY SEATBELT BROKE WHILE I WAS DRIVING, JUST CAME OFF. MY BRAKE LIGHTS ARE A DISASTER THEY EITHER STAY ON (WHICH HAS DRAINED MY BATTERY TO THE POINT I HAVE HAD TO REPLACE IT ) OR THEY DO NOT COME ON AT ALL WHICH HAS GIVEN ME A FEW SCARY MOMENTS BECAUSE I BRAKE AND THE PERSON BEHIND ME DOES NOT REALIZE I AM STOPPING. IF I DO NOT PUT THE PARKING BREAK ON EVERY TIME I PARK THE CAR WILL ROLL EVEN ON A FLAT SURFACE. I SOMETIMES HAVE ISSUES WITH GETTING THE CAR TO STAY LOCKED AS IT WILL SOMETIMES UNLOCK ITSELF MULTIPLE TIMES IN A ROW. THE DEALERSHIP CHARGED ME FOR SOME REPAIRS RELATED TO THESE RECALLS THOUGH AS I UNDERSTAND IT THEY ARE TO FIX THEM AT NO CHARGE. I HAVE CALLED THE DEALERSHIP MULTIPLE TIMES AND I AM ALWAYS TOLD THAT THE PERSON I NEED TO SPEAK WITH IS NOT THERE. THEY THEN TAKE A MESSAGE BUT TO DATE NO ONE HAS RETURNED A SINGLE CALL. I HAVE HAD OTHER MECHANICS ( NOT WORKING FOR HYUNDAI) LOOK AT THE CAR AS WELL AS HAVE OTHER PEOPLE DRIVE MY CAR ( THEY ALL CONFIRM THAT THEY HAVE ISSUES SUCH AS ABOVE WHEN DRIVING AS WELL) I WOULD REALLY APPRECIATE ANY HELP YOU CAN GIVE ME WITH THESE ISSUES. IN REGARDS TO DATE BELOW: MULTIPLE ISSUES WITH MULTIPLE DATES I LISTED AROUND WHEN I BROUGHT THE CAR TO THE DEALER. IF YOU NEED TO CONTACT ME : [XXX]. SINCERELY, [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Nov 24, 2017
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY JERKED TO THE RIGHT AND CLIPPED A SEMI TRUCK. THE CONTACT'S VEHICLE WAS PULLED UNDER THE SEMI AND DRAGGED FOR 100 YARDS. PRIOR TO THE FAILURE, THE ESC AND TPMS INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Nov 06, 2017
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TUVO UN ACCIDENTE Y FUE DECLARADO PERDIDA TOTAL ,LAS BOLSAS NO EXPLOTARON
Oct 19, 2017
STEERING,SUSPENSION,POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE VEHICLE SPUTTERED, MADE A KNOCKING NOISE, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27608 (888) 439-5154) WHERE IT WAS DIAGNOSED WITH A FAULTY ENGINE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). UPON RETRIEVING THE VEHICLE FROM THE DEALER, A CLICKING SOUND WAS HEARD COMING FROM THE STEERING COLUMN AND UNDERNEATH THE VEHICLE. THE DEALER INFORMED THE CONTACT OF A RECALL FOR THE STEERING COUPLER, BUT THE VEHICLE WAS OVER THE MILEAGE AND COULD NOT BE REPAIRED PER THE MANUFACTURER RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT WAS UNSURE IF THE RECALL WAS SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFFERED THE CONTACT TO HYUNDAI AWARDS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INQUIRED OF AN ESTIMATE OF THE REPAIRS. WITHOUT AN ESTIMATE, THE CONTACT QUOATED $500. THE VEHICLE WAS THEN TAKEN TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511(919) 439-2059) WHERE IT WAS DIAGNOSED WITH A STEERING COUPLER AND AXLE FAILURE. THE TECHNICIAN STATED THAT THE AXLE DAMAGE OCCURRED AT THE TIME OF THE ENGINE REPLACEMENT. THE CONTACT CALLED THE MANUFACTURER AGAIN WITH A MORE ACCURATE REPAIR COST OF $800, AND WAS INFORMED THAT THEY WOULD ONLY PAY $500 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 90,043.
Oct 12, 2017
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE BUTTONS AND HORN ON THE STEERING WHEEL ARE NOT WORKING, NOTHING HAPPENS WHEN YOU PUSH ANY OF THE BUTTONS. CRUISE CONTROL, ODOMITER RESET, TRIP BUTTON, VOLUME, BLUETOOTH, RADIO STATION CHANGE, AND HORN DO NOT WORK. THE HORN NOT WORKING IS A HUGE SAFETY ISSUE, I CANNOT LET ANYONE KNOW I AM NEAR OR THEY ARE TOO CLOSE TO ME. WHILE DRIVING AND WHILE IN PARKED MODE
Sep 21, 2017
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
MY FUEL SENDING UNIT HAS FAILED. MY "MILES TO EMPTY" METER IS NEVER ACCURATE OR STEADY. IT'S ALWAYS MOVING SPORADICALLY. I HAVE TO CONSTANTLY KEEP MY TANK FILL IN FEAR OF NOT KNOWING HOW MUCH GAS IS ACTUALLY IN MY CAR. ALSO, MY AIRBAG LIGHT IS ON. IT JUST RANDOMLY CAME ON WHEN I WAS DRIVING. I'M NOT SURE IF THIS HAS ANYTHING TO DO MY SEAT BELT OR A FAULTY SENSOR. BOTH OF THESE ISSUES BOTH HAPPEN WHEN THE VEHICLE IS OR ISN'T IN MOTION.
Sep 09, 2017
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE HEADLIGHT AND INSTRUMENTAL PANEL LIGHTS FLICKERED ABRUPTLY CAUSING THE ENGINE NOT TO START UP. THE VEHICLE WAS NOT TAKEN TO A LOCAL MECHANIC OR DEALER TO HAVE DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,167.
Aug 15, 2017
STEERING,EXTERIOR LIGHTING,SEAT BELTS
1 complaint
INTERIOR LIGHT COMES ON WITHOUT OPENING DOORS CLICKING IN THE STEERING COLLAR MOTOR HAS A WINNING SOUND AND THE BRAKE LIGHT SOME TIMES JUST BLINK OFF
Jul 20, 2017
EXTERIOR LIGHTING,SEAT BELTS,SERVICE BRAKES
1 complaint
2011 HYUNDAI SONATA IS VERY UNSAFE. I HAVE HAD TO HAVE BRAKE LIGHT RECALL FIXED AT LEAST 3 TIMES AND THE BRAKE LIGHTS ARE STILL GOING OUT. THE HORN HAS COMPLETELY GONE OUT. THE ENGINE SHUTS OFF AT RANDOM TIMES LEAVING ME STRANDED IN UNSAFE SITUATIONS. THE TAKATA AIRBAGS STILL HAVE NOT BEEN REPLACED. CAR IS VERY UNSAFE TO DRIVE; HYUNDAI NEEDS TO BUY BACK ALL THESE VEHICLES.
Jul 06, 2017
STEERING,AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE. THE DEALER (GURLEY LEEP HYUNDAI, 5302 GRAPE RD, MISHAWAKA, IN 46545, (574) 258-7700) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE RELATED TO THE UNKNOWN MANUFACTURER'S ENGINE RECALL, BUT THE DEALER REFUSED TO PROVIDE A SOLUTION BECAUSE THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105. PARTS DISTRIBUTION DISCONNECT.
Jun 27, 2017
SEAT BELTS,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, A KNOCKING SOUND WAS HEARD INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS). THE CONTACT CALLED THE DEALER (HYUNDAI OF DURHAM IN DURHAM, NORTH CAROLINA) AND WAS TOLD TO BRING IN THE VEHICLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. PARTS DISTRIBUTION DISCONNECT.
Jun 14, 2017
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
FUEL GAUGE AND FUEL PUMP SENDING UNIT. SAFETY ISSUE WITH THE FUEL GAUGE AS IT WILL NOT ACCURATELY SHOW FUEL LEVEL AND WILL SOMETIMES SHOW EMPTY BECAUSE OF A FAULTY FUEL PUMP SENDING UNIT. THE WARRANTY ON THIS VEHICLE SHOULD BE EXTENDED TO REPAIR THIS SAFETY ISSUE. THIS STARTED APPROXIMATELY TWO YEARS AGO AND HAS GOTTEN PROGRESSIVELY WORSE.
Jun 14, 2017
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
I HAVE HAD ISSUES WITH THIS CAR SINCE I PURCHASED IT AND PURCHASE THE EXTENDED WARRANTY HOWEVER ALL IT HAS DONE IS HELP WITH STANDARD OIL CHANGES. THE POWER STEERING OR THE STEERING WHEEL RATHER BEGIN MAKING A LOUD CLICKING NOISE WHEN GOING IN REVERSE IT WOULD BE MORE PRONOUNCED I TOOK IT TO THE DEALERSHIP AND AFTER TWO TIMES THERE THEY FINALLY SAID OH IT'S THE LEFT TRANSAXLE I TOOK THE VEHICLE HOME AND IMMEDIATELY SAME SOUND I TOOK IT TO CAPITAL HYUNDAI AND THEY SAID OH IT'S THE RIGHT TRANSAXLE MY TIRES HAVE WORN THREE TIMES ALREADY ON THE FRONT SINCE I PURCHASED THIS CAR IN 2014 SO I'M GOING THROUGH SIX TIRES IN THREE YEARS ON THE FRONT END IN ADDITION TO THIS PROBLEM I TOOK THE CAR IN BECAUSE THE RADIO VOLUME UP BUTTON WHEN I PRESSED IT WOULD INITIATE THE PHONE FUNCTIONS OF THE CAR WHEN I WOULD HIT CRUISE CONTROL RESUME THEN IT WOULD CANCEL THE CRUISE CONTROL COMPLETELY I TOLD HIM THIS AND THEY ENDED UP REPLACING THE LEFT SIDE BUTTONS ON MY STEERING WHEEL BUT NOW MY CRUISE CONTROL DOESN'T WORK AT ALL IN ADDITION TO THIS WHEN I PLUG IN IPHONE CHARGER SOCKET INTO THE POWER RECEPTACLE THE RADIO STOPS WORKING AND HAS COMPLETE INTERFERENCE WHEN I PULL IT OUT THE INTERFERENCE STOPS IN THE RADIO RETURNS TO NORMAL THE COOLING FUNCTION OF THE VEHICLE IS NONEXISTENT IT BLOWS HOT AIR REGARDLESS UNTIL THE ENGINE GETS REALLY WARM THEN IT WILL BLOW COOL AIR. AS SOON AS THE VEHICLE STOPS MOVING INSTANCE IF I STOP AT A RED LIGHT IT BEGINS BLOWING HOT AIR AGAIN. WHEN I HAD MY OIL CHANGED IN THE LAST TIME I CHECKED THE OIL AND IT WAS ALREADY BLACK I TOOK THE CAR IN FOR THESE SERVICE FOR THE RECALL FOR THE ENGINE INSPECTION AND I FEEL LIKE HYUNDAI IS GOING TO SAY THERE'S NOTHING WRONG WITH THE CAR BECAUSE THEY'RE REPRESENTING HYUNDAI. I BELIEVE THERE SHOULD BE AN INDEPENDENT INSPECTION FACILITY TO ENSURE THAT THESE ENGINES ARE UP TO STANDARD I DON'T BELIEVE MY ENGINE IS OK
Jun 09, 2017
AIR BAGS,VISIBILITY/WIPER
1 complaint
AIRBAG LIGHT TURNED ON, AND PASSENGER DASHBOARD CRACKED.
Jun 07, 2017
SUSPENSION,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE DRIVING HIGHWAY SPEEDS, AN ABNORMAL NOISE COULD BE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE DOOR LATCHES FAILED, WHICH ALLOWED THE DOORS TO REMAIN OPEN EVEN WHEN THE VEHICLE WAS IN DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCHES AND THE FRONT COIL SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THEY COULD NOT BE OF ANY ASSISTANCE DUE TO THE VIN NOT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V070000(LATCHES/LOCKS/LINKAGES) AND 15V629000 (SUSPENSION). THE CONTACT WAS INFORMED THAT NHTSA HAD ISSUED OUT THE RECALLS AND THEY WERE REGULATED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
May 15, 2017
STEERING,ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THERE HAD BEEN MULTIPLE FAILURES CONCERNING THE SIX MANUFACTURER RECALLS THAT THE VEHICLE WAS INCLUDED IN, AND THE CONTACT WAS UNCERTAIN OF WHEN THE DEALER WOULD PROVIDE A REMEDY AND THE PARTS. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE ENGINE HAD AN INTERNAL FAILURE, IN WHICH METAL FRAGMENTS WERE RELEASED, AND THERE WAS A LOSS OF OIL. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE OIL TO LOWER AND THE PREMATURE FAILURE OF THE ENGINE. THE ENGINE ASSEMBLY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE DEALER HAD BEEN UNCLEAR AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 17V152000 (SEAT BELTS), 15V759000 (SERVICE BRAKES, HYDRAULIC), 15V568000 (ENGINE), 14V433000 (SERVICE BRAKES, HYDRAULIC) AND 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
May 15, 2017
STEERING,SEATS,ENGINE
1 complaint
I'VE HAD CONSISTENT PROBLEMS WITH MY ENGINE. PROBLEMS RANGE FROM THE CHECK ENGINE LIGHT COMING ON SEVERAL TIMES OVER THE PAST 2 YEARS, TWICE SINCE 2017 STARTED, 2). I'VE COMPLAINED TO THE DEALER ABOUT THE ABNORMAL AMOUNT OF ENGINE OIL THE CAR USES IN LESS THAN 20,00 MILES. 3). ENGINE WILL NOT START, EVEN WHEN THERE IS NO ALTERNATOR OR BATTERY PROBLEM. 4). CAR DOORS LOCK WITH KEY FOB INSIDE. 5) SHAKY STEERING WHEEL, THAT I'VE COMPLAINED ABOUT SINCE I OWNED THE CAR. 4) SEATS ARE SUPPOSE TO BE LEATHER, "LEATHER" IS CRACKING IN THE FRONT AROUND THE BASE OF THE SEAT. (DEALERS SAYS IT'S NORMAL WEAR AND TEAR. I'VE HAD LEATHER SEATS BEFORE AND NONE OF THEM CRACKED).
Apr 18, 2017
STEERING,SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
TAKATA LOUD RPM WHEN STARTING THEN LOUD CLICKING IN STEERING WHEEL COUPLER BAD NOW BRAKES HAVING ISSUES AND AXLES CLICKING RADIO GOES ON AND OFF. LIGHTS KEEP BURNING OUT.
Mar 17, 2017
VISIBILITY,VISIBILITY/WIPER
1 complaint
THE MORNING OF DECEMBER 22,2016 ABOUT 7:30 AM HEADED TO WORK, SUDDENLY I HEAR SOMETHING SOUNDING LIKE A GUN SHOT NEAR MY HEAD!! MY SUNROOF HAD EXPLODED!! SCARED THE HECK OUT OF ME!! I WAS DRIVING ABOUT 45-55 MPH ON A HIGHWAY. I DON'T KNOW HOW I DID NOT WRECK MY CAR!! *TR
Jan 12, 2017
AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHEN I ACCELERATE ON THE FREEWAY, ENGINE STALLS. GOES FROM 55 TO ZERO AND WHEN I PUMP VIGOURSLY IN THE GAS TO MAKE IT GO FASTER, IT WILL NOT. I ALMOST WAS SLAMMED IN THE REAR FROM OTHER CARS IN THE FREEWAY. PLUS AIR BAG LIGHT WILL NOT GO OFF. PLUS KNOCK KNOCK NOISE HEARD IN THE ENGINE.
Nov 29, 2016
POWER TRAIN,AIR BAGS,SERVICE BRAKES
1 complaint
I BROUGHT MY CAR IN FOR THIS RECALL AND NOW MONTHS LATER THE AIRBAG LIGHT INDICATES A PROBLEM. I WAS TOLD THAT SEAT WOULD NEED TO BE REPLACED FOR $1200. THIS CAR HAS BEEN NOTHING BUT PROBLEMS
Oct 31, 2016
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
CAR MAKES A LOUD CLICKING NOISE IN THE STEERING COLUMN WHEN GOING OVER 60 MPH AND WHEN SLOWING DOWN. WHEN PARKED, THERE IS ALSO CLICKING NOISES WHEN TURNING THE STEERING WHEEL. WHEN IN REVERSE, IT MAKES A CLICKING NOISE WHEN TURNING. GAS GAUGE DOESN'T WORK. IT NOW WILL RUN OUT OF GAS WHEN THERE ARE "60 MILES" LEFT UNTIL EMPTY. THE CRUISE CONTROL BUTTON WILL NOT WORK. YOU HAVE TO KEEP PRESSING IT TO COME ON. ALSO, THE BUTTON TO SEE TRIP MILES, TRIP A, TRIP B ETC, DOES NOT WORK ON THE 1ST TRY. IT TAKES MANY PUSHES TO GET THE SCREEN TO CHANGE.
Oct 03, 2016
STEERING,AIR BAGS,WHEELS
1 complaint
THE STEERING COLUMN IS RATTLING AND SHAKING WHEN BRAKING AND OR REACHING A SPEED OF 60. IT IS CAUSING THE BALANCING OF TIRES WORN, AND THE AIR BAG LIGHT HAS COME ON AND TIRE PRESSURE LIGHT.
Sep 23, 2016
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE PARKING THE VEHICLE, IT FELT AS IF THE BRAKES DID NOT HOLD AND, SUDDENLY, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT PASSENGER WERE UNINJURED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Sep 15, 2016
STEERING,SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ELECTRONIC POWER STEERING RECALL NOTICE ISSUES, BRAKE LIGHT SWITCH REPAIRS, TAIL LIGHT ASSEMBLY PROBLEMS AND STEERING COUPLER/COLUMN REPLACEMENTS. *SMD THE CONSUMER STATED THERE WERE LOUD NOISES COMING FROM THE VEHICLE AND THE STEERING WHEEL WOULD SHAKE, WHEN THE BRAKING. ALSO, THE BRAKE LIGHT BEGAN STAY ON WHICH CAUSED PROBLEM DURING HIGHWAY DRIVING.
Aug 23, 2016
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
MY CAR WOULD HAVE TROUBLE STARTING, I WOULD TURN ON THE CAR BUT THE ENGINE WOULDN'T START, THE LIGHTS AND RADIO WOULD TURN ON AND NOTHING. AFTER THE STARTER BEING INSTALLED ON 10/22/2014 THE CAR WAS FINE BUT THEN IT HAPPENED AGAIN THIS YEAR AND HAD THE STARTER REPLACED AGAIN. THEN IT HAPPENED LATER AGAIN AND FINALLY HAD THE NEUTRAL SAFETY START INHIBITOR SWITCH REPLACED. MY AIRBAG LIGHT TURNS ON AND NOW I HAVE TO REPLACE THE CLOCKSPRING. I HAVE OTHER ISSUES WITH THIS CAR LIKE FOR EXAMPLE MY FRONT DRIVE AXELS BEING DEFORMED WHICH CAUSES A RATTLING NOSE WHEN I TURN WHILE DRIVING. I WOULD HEAR CLICKING NOSES ON THE STEERING COLUMN AND HAD THE STEERING COUPLING REPLACED. SO FAR AS OF 8/12/2016 I HAVE HAD 15 RECALLS AND I HAVE ONE TO DO NEXT WEEK. I'M DRIVING A DEATH TRAP.
Aug 12, 2016
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
CAR LOSSES POWER IN THE HIGHWAY UNDER 55 MILES PER HOUR. WHEN STARTING FROM STOP OR YIELD IT DOES NOT TAKE ACCELERATION AND ALMOST DIES . ALMOST GOT IN ACCCIDENT SEVERAL TIMES AS THE CAR DOESNT WANT TAKE GAS. MORE LIKE A SUDEN STOP IN A TRAFIC.. AIRBAG LIGHT IS ON FOR MORE THAN A YEAR. BRAKE LIGHTS DONT WORK AND IS NOT THE BULBS. THIS IS BECOMING ALMOST EVERYDAY PROBLEM AND DEALER DONT HAVE SOLUTION TO THE PROBLEM BUT I WAS TOLD IT IS A KNOWN PROBLEM FOR THIS MODEL. PLS DO SOMETHING ABOUT IT.
Jun 29, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
KEY GETS HUNG UP STUCK IN IGNITION WILL NOT SHUT OFF AT TIMES MUST WORK GEAR SHIFT SHOVING IT BACK AND FORTH TO RELEASE KEY AND PULL OUT WHILE DOING THIS CAR CAN ALSO ROLL OUT OF ITS PARKING SPACE AND CAUSE PROBLEMS.... THE VEHICLE IS AND WAS STATIONARY BUT THIS HAS HAPPENED ON CITY STREETS ON A HILL AS WELL VERY DANGEROUS. I HAVE READ UP AND SEEN THIS NUMEROUS TIMES FROM OTHER PEOPLE AS WELL SO I KNOW IT IS NOT JUST THIS CAR
Jun 23, 2016
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO MUFFLER NOISES, FUSE OUTLET REPLACEMENT, LOOSE WINDOW HANDLE AND ENGINE REPLACEMENT REPAIR ISSUES. *SMD THE CONSUMER WAS INFORMED THE BAFFLES IN THE MUFFLER WERE COMING APART. ALSO, THE VEHICLE SUDDENLY STALLED WHILE IN THE MIDST OF DRIVING AND IT WOULD NOT RE-START. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER STATED THE ENGINE NEEDED TO BE REPLACED. HOWEVER, IT WOULD HAVE TO BE TAKEN APART TO SEE WHAT CAUSED IT TO HAPPEN. THE DEALER INFORMED THE CONSUMER THE CONNECTING RODS WERE BAD AND A RECALL HAD BEEN ISSUE ON THE ENGINE DUE TO CONCERNS OF METAL DEBRIS ENTERING THE ENGINE COMPARTMENT CAUSING THE CONNECTING RODS TO FAIL. THE ENGINE WAS REPLACED. HOWEVER, WHEN THE CONSUMER WENT TO RETRIEVE THE VEHICLE, THE OTHER PROBLEMS WERE NOT FIXED. WHEN THE CONSUMER DROVE OFF THE LOT, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER THE ENGINE THEY PUT IN WAS BAD, AND IT WOULD BE MONTHS BEFORE THEY COULD GET ANOTHER ONE. *JB
Jun 08, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TAKATA RECALL BRAKE LAMP STAYING ON WHEN TURN LIGHTS ON. CLICKING NOISE UNDER THE HOOD. CAR STALLING
Feb 09, 2016
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE A 2011 HYUNDAI SONATA WITH APPROXIMATELY 65,000 MILES. IN 2015 THE STEERING WHEEL LOCKED TWICE WHILE ON BUT PARKED. THE ESC AND POWER STEERING INDICATORS WERE ON. AFTER A WHILE THE ISSUES SPONTANEOUSLY RESOLVED IN THESE INSTANCES AND THE VEHICLE ABLE TO BE DRIVEN. IN OCTOBER 2015 THE POWER STEERING LOCKED UP WHILE DRIVING THE VEHICLE ON A CITY STREET (SPEED <40MPH). I WAS UNABLE TO TURN THE STEERING WHEEL AND NAVIGATE RESULTING IN SEVERAL NEAR MISSES WITH STREET PARKED VEHICLES BEFORE BEING ABLE TO STOP THE VEHICLE. CAR TOWED TO THE DEALERSHIP WHERE THEY STATED THAT THEY DROVE THE VEHICLE AROUND AND "RECALIBRATED IT." TWO MONTHS LATER WHILE AGAIN TRAVELING ON CITY STREETS (<40MPH) THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND I WAS UNABLE TO STEER, AGAIN ALMOST RESULTING IN A SIGNIFICANT CRASH. DURING THIS INCIDENT THE SAME ECS AND POWER STEERING INDICATORS LIT UP. UNABLE TO STEER I WAS FORCED TO STOP AND TURN OFF MY VEHICLE IN THE MIDDLE OF A BUSY ROAD. HOWEVER, ONCE THE VEHICLE WAS TURNED OFF THE STEERING WHEEL CONTINUED TO SHAKE VIOLENTLY UNTIL SOMEONE WHO CAME TO ASSIST ME SHUT OFF THE CAR BATTERY. THE CAR WAS TOWED TO THE DEALERSHIP WHERE UPON SHOWING THEM VIDEO THE SERVICE MANAGER STATED HE HAD NEVER SEEN THIS OCCUR IN HIS 20 YEARS OF EMPLOYMENT. THE CAR IS SCHEDULED TO BE ASSESSED ON MONDAY. INTERNET SEARCHES SHOW OTHER VIDEOS OF THIS MAKE/MODEL WITH THE SAME VIOLENTLY SHAKING WHEEL AND REPORTS OF ACCIDENT CLOSE-CALLS. MY SPECIFIC CAR WAS PART OF AN EARLIER RECALL (CAMPAIGN 097) RELATED TO POWER STEERING THAT WAS REPORTEDLY FIXED AT THAT TIME, THEREFORE THIS CAR CLEARLY HAS KNOWN PROBLEMS IN THIS DOMAIN. I WILL NEVER GET BACK IN THIS VEHICLE AND WILL LIKELY LOSE MONEY ON A TRADE IN. THERE ARE CLEARLY SIGNIFICANT SAFETY ISSUES WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED BY THE EARLIER RECALL. VIDEO LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=MSQE_QUK50U UPDATED 8/21/2017*JS
Dec 12, 2015
STEERING,SUSPENSION,POWER TRAIN
1 complaint
RECENTLY PURCHASED A VEHICLE. DIDN'T GET A PROPER TEST DRIVE. TURNS OUT THE CAR HAS MAJOR DEFECTS ESPECIALLY IN THE STEERING. WE FIGURED OUT THAT THIS VEHICLE HAD DEFECTS WHILE IN MOTION ON A CITY STREET
Nov 20, 2015
STEERING,EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL WAS LOOSE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE REAR DRIVER SIDE LIGHT FAILED AND WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 02/05/16*LJ THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 02/16/16*JB
Nov 17, 2015
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE DRIVERS SIDE DOOR IS LOOSE. TOOK IT TO DEALERSHIP LAST YEAR AND THEY STATED THAT MY CAR WAS NOT INCLUDED IN DOOR LATCH RECALL. AIRBAG LIGHT CAME ON OUT OF NOWHERE. CALLED N THEY STATED THIS IS NOT A RECALL. AS OF THIS PAST SUMMER, THE STEERING WHEEL CLICKS EVERY TIME I TURN IT. I'M GOING TO CALL THEM TOMORROW BECAUSE I READ WHERE THERE WERE RECALLS ON THAT, BUT I NEVER RECEIVED NOTIFICATION. I DRIVE 45 MINUTES TO WORK AND BACK MONDAY THROUGH FRIDAY AND DO NOT WANT TO TAKE A CHANCE ON BEING IN AN ACCIDENT. I DON'T UNDERSTAND HOW MY CAR SHOWS THE EXACT SAME SIGNS OF RECALLS BUT EVERY TIME I CALL OR TAKE IT THERE, MY VIN NUMBER WAS NOT INCLUDED.
Oct 29, 2015
STEERING,AIR BAGS,STRUCTURE
1 complaint
EXHIBITING EXACT SAME ISSUE AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V-070 HYUNDAI DEALER SAID MY CAR WAS BUILT IN MARCH AND WILL NOT MAKE THE REPAIR. ALSO EXHIBITING ISSUES DESCRIBED IN NHTSA CAMPAIGN NUMBER: 10V-457 AND DEALER REFUSED TO MAKE REPAIR. THE EXCESSIVE SHAKING IN THE STEERING WHEEL HAS CAUSED MY SRS (SAFETY RESTRAINT SYSTEM) TO KICK A CODE THAT SAYS MY STEERING WHEEL AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. SRS LITE STAYS ON. HYUNDAI DEALER REFUSED TO MAKE REPAIR ON NHTSA CAMPAIGN NUMBER 13V-113. I CURRENTLY HAVE A PIECE OF FOLDED CARDBOARD ZIP TIED TO MY BRAKE SWITCH. CAR EXHIBITING ISSUES RELATING TO NHTSA CAMPAIGN NUMBER 14V-434 EVEN AFTER HAVING THE DEALER USE THEIR (CLIP) REMEDY.
Oct 19, 2015
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE HEADLIGHTS, BRAKE LIGHTS, AND TAIL LIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO STATED THE VEHICLE WOULD JERK AND THE IGNITION SWITCH WAS LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 16, 2015
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE GEAR ON THE INSTRUMENT PANEL WHEN SHIFTED AROUND, MAKING IT DIFFICULT TO KNOW WHICH GEAR WAS IN USE. THE CONTACT STATED THAT THE FAILURE AFFECTED THE ACCELERATION. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS PLACED IN DRIVE, THE VEHICLE JOLTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT PROVIDED.
Sep 01, 2015
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME LOOSE AND A RATTLING NOISE WAS HEARD AS ALL THE WARNING LIGHTS FLICKERED. IN ADDITION, THE CONTACT MENTIONED THAT A LOUD BANG NOISE WAS HEARD WHEN THE GEAR WAS SHIFTED FROM PARK TO DRIVE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,651.
Aug 25, 2015
STEERING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I WAS HAVING PROBLEMS WITH MY STEERING SHAKING AND RATTLING, WAS WAITING FOR MY APPOINTMENT AT THE DEALERSHIP TO RESOLVE THE PROBLEM AS I NOTICED WAS ON A RECALL NHTSA #10V457000 & 10V426000, DEALER STATED THEY WERE COMPLETED 05/ 2010. THAT I WOULD HAVE TO PAY $500 TO FIX THE PROBLEM AGAIN. I WAS IN PROCESS OF TRANSFERING BACK TO FT WORTH. DUE TO LIMETED BUDGET COULD NOT FIX THE PROBLEM .. SEVERAL DAYS LATER I WAS INVOLVED IN AN INCIDENT WHERE A PERSON HAD CONTACTED MY VEHICLE FROM THE FRONT. I MANAGED TO CAUSE THIS POSSIBLY FATAL FRONT END COLLISION TO BE A GLANCING BLOW. BUT NOT BEFORE HAVING PROBLEMS OPERATING THE VEHICLE'S STEERING CAPABILITY. THE SHAKING AND RATTLING IN THE STEERING WHEEL WHICH THEY (DEALERSHIP) SAID WAS CORRECTED; COME ALSO WITH PLAY IN THE STEERING IT SELF THE STEERING WHEEL IS TURNED ...LEFT OR RIGHT. DUE TO THIS DELAY THE SECONDS CAUSED CONTACT TO STILL BE MADE WHERE AS IF WAS CORRECTED WITH A ADEQUATE REPLACEMENT PART COULD POSSIBLY BEEN AVOIDED. NOW AM TOLD I HAVE TO PAY FOR THIS TO BE FIXED EVEN THOUGH IS A PRIOR RECAL; THAT IS STILL DEFECTIVE. MIND YOU THE PART IS $500. SO IS THIS A MATTER OF ONCE A RECALL ALWAYS A RECALL. AT $500 A POP. WARANTY IS 6 YRS / 60,000?? (NOT TOTALLY SURE ON THAT?) SO IS MY RESPONSBILITY AFTER THAT? MAY AS WELL SELL. IS IT THE AUTOMOTIVE S INDUSTRY TO HAVE CONSUMERS LEASE INSTEAD OF BUY. ..AND PARTS INDUSTRY AND MANUFACTURING INDUSTRY TO CAPITALIZE OFF OF DEFECTIVE PARTS...BY RESELLING THESE DEFECTICE PARTS OVER AND OVER???????????
Aug 21, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WHILE DRIVING MY 2011 SONATA, THE WINDOWS FOG UP TO A DANGEROUS LEVEL WHERE I CAN NOT CLEARLY SEE THE ROAD, ESPECIALLY THE FRONT WINDSHIELD. THIS HAPPENS AT VARIOUS TIMES OF THE DAY AND NIGHT IN COLD, HOT, HUMID OR RAINING, ETC. WEATHER CONDITIONS. I AM MOST AFFECTED AT NIGHT WHILE RETURNING FROM THE GYM AND I HAVE TO TRAVEL THROUGH WINDING, DARK, DEER INFESTED WOODED ROADS. NO MATTER WHAT TEMPERATURE SETTING I PLACE THERMOSTAT, IT FOGS! I HAVE TAKEN MY CAR IN SEVERAL TIMES WITH THE SAME COMPLAINT AND THE DEALER IS AWARE AND SAYS MULTIPLE PEOPLE HAVE COMPLAINED BUT THEY HAVE NO SOLUTION. DEALER SAYS TO MATCH OUTSIDE TEMP WITH INSIDE CAR TEMP AND LEAVE A/C ON. I FOLLOWED THE ADVICE, I TURN ON THE A/C IN THE WINTER AND THE HEAT IN THE SUMMER AND IT IS VERY UNCOMFORTABLE BUT STILL DOESN'T EFFECTIVELY SOLVE THE DANGEROUS PROBLEM. OUTSIDE TEMPERATURES REACH 100+ DEGREES IN ATLANTA AND TURNING ON THE HEAT AFTER WORKING OUT MAKES A BAD SITUATION WORSE. I FEEL PEOPLE CAN OR WILL DIE OR BE SERIOUSLY INJURED IF THE PROBLEM ISN'T CORRECTED BY THE MANUFACTURER / DEALERS....UPDATED 10/05/15*BF *CN
Jul 31, 2015
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
IN THE EVENING OF THE 22ND THE TRACTION CONTROL LIGHT CAME ON AND WOULD NOT GO AWAY WHEN I PRESSED THE BUTTON ALSO THE CAR WOULD HAVE A LONG LAG BETWEEN PRESSING OR RELEASING THE ACCELERATOR AND THE CAR RESPONDING. THE NEXT MORNING WHEN I BEGAN DRIVING AGAIN THE TRACTION CONTROL LIGHT DID NOT COME UP BUT WHEN I BEGAN TO ACCELERATE AND GOT TO 20MPH THE CAR SUDDENLY STOPPED ACCERATING AND THE ENGINE WENT IDLE UNTIL I RELEASED MY FOOT FROM THE PEDLE AND REAPPLIED IT WHEN IT WOULD GO AGAIN WITH NO ADDITIONAL ISSUES. THIS PATTERN REPEATED ITSELF EACH TIME THE CAR DROPPED BELOW 20 MPH.
Jun 23, 2015
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WAS TOLD THE BRAKE SWITCH PAD CAME APART. ALSO PEDAL STOPPER WAS INVOLVED. .BOTH INCIDENTS OCCURRED AS I WAS STOPPED AT A LIGHT WANTING TO MAKE A LEFT HAND TURN WHEN THE CAR MADE A VERY SLOW MOVEMENT TO MOVE FORWARD, THEN STALLED UNTIL I KEPT FRANTICALLY HITTING THE GAS PEDAL TO GET OUT OF THE WAY OF ONCOMING TRAFFIC AND TRYING TO PREVENT GETTING HIT FROM THE BACK BECAUSE MY CAR WASN'T EXPECTED TO STOP DEAD IN ITS TRACKS. I CALLED AAA WHO TOWED MY CAR INTO DEALERSHIP ON N.E. 6TH AVENUE IN DELRAY BEACH, FLORIDA 33483. THE ABOVE PARTS WERE NOTED ON MY INVOICE. DUE TO THE DANGER, I WOULD ABSOLUTELY PUT OUT A RECALL BEFORE SOMEONE GETS HURT OR WORSE. PARTS NO. 32876-3Q100
May 23, 2015
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WENT TO LAKELAND AUTOMALL WHICH IS A HYUNDAI DEALERSHIP TO GET SOME RECALLS TAKEN CARE OF. UPON ARRIVAL I GAVE THEM SOME RECALL PAPERWORK IN WHICH THEY REFUSED TO LOOK AT AND SAID THAT THEY HAVE IT IN THEIR DATABASE. THE RECALL THAT HAS TO DO WITH THE "STOP LAMP SWITCH MALFUNCTION" WAS NOT COMPLETE. WHEN I GOT MY CAR BACK I CHECKED MY BRAKE LIGHTS AND THEY DID NOT WORK PROPERLY. I TOLD THEM THAT WHEN I DRIVE IN CRUISE CONTROL MY CAR RELEASES IT AND MY BRAKE LIGHTS STAY ILLUMINATED AND MY ESC CONTROL LIGHT COMES ON. ALSO ON OCASSION ONE OF MY TAIL BRAKE LIGHTS WORK BUT NOT THE OTHER. THEY TOLD ME THAT THEY FIXED THIS PROBLEM LAST APRIL OF 2014 BUT APPARANTLY THE SAME PROBLEM IS REPLICATING. THEY THEN TOLD ME IT NEEDED A WHOLE TAILIGHT ASSEMBLY. *JS
Feb 25, 2015
POWER TRAIN,AIR BAGS
1 complaint
2011 HYUNDAI SONATA WAS ON 2ND RECALL FOR TRANSMISSION. THE AIR BAG LIGHT CAME ON AND WOULD NOT TURN OFF...UPDATED 02/12/15*BF
Feb 12, 2015
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON OCTOBER 3, 2014, I HAD MY CAR SERVICED FOR TWO SONATA RECALLS, ONE REGARDING THE SHIFT CABLE AND THE OTHER REGARDING THE BRAKES. THAT SAME AFTERNOON, MY STABILITY CONTROL LIGHT ILLUMINATED ON MY DASH. I HAVE HAD THIS CAR FOR 4 YEARS AND COULD NOT REMEMBER IT DOING THAT EVER BEFORE. PRESSING THE STABILITY CONTROL BUTTON DID NOTHING TO CHANGE THE LIGHT (IT WOULD NOT TURN OFF). THE NEXT DAY, WHILE PRESSING THE GAS PEDAL, I NOTICED A FAILURE TO ACCELERATE. THIS HAS HAPPENED DOZENS OF TIMES SINCE, AT VARYING SPEEDS, AND WHILE THE CAR WAS BOTH COLD AND WARM. IT ALWAYS LASTS SEVERAL SECONDS AND THEN I CAN ACCELERATE AGAIN. DURING ONE OF THESE EPISODES, I CAN PRESS THE GAS PEDAL ALL THE WAY TO THE FLOORBOARD AND GET NO ACCELERATION. THIS IS BECOMING INCREASINGLY DANGEROUS. I'VE BEEN IN TO THE DEALERSHIP, AND THEY DENIED ANY CONNECTION TO THE RECALL WORK, DESPITE THIS PROBLEM PRESENTING IMMEDIATELY UPON LEAVING. THEY SAID THEY REPLACED THE BRAKE SWITCH AND THAT THEY SHOULD HAVE CHARGED ME FOR THAT, BUT THEY DID NOT. I GOT NO PAPERWORK SHOWING THAT THEY ACTUALLY REPLACED THE BRAKE SWITCH. AFTER THAT VISIT, THE TRACTION LIGHT WAS OFF FOR A DAY BEFORE THIS PROBLEM REOCCURRED. I AM TERRIFIED DRIVING THIS CAR TO AND FROM WORK BECAUSE I NEVER KNOW WHEN THE ACCELERATION WILL FAIL. IT HAS HAPPENED WHILE CHANGING LANES IN HEAVY TRAFFIC, AND ALSO ON THE RAMPS IN MY OFFICE PARKING GARAGE. *TR
Nov 06, 2014
STEERING,POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
1 complaint
THE GEAR SHIFT GOT STUCK AND MOVE OUT OF PARK.BRAKE LIGHTS DOES NOT WORK WHEN PRESSING BREAK PEDDLE, WHICH RESENTLY ACCURED,THAT IS TO IT BRAKE LIGHTS.ALSO FOUR MONTHS AGO I BEGIN TO HAVE PROBLEMS WITH MY BRAKES. *TR
Aug 26, 2014
LATCHES/LOCKS/LINKAGES,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
REGARDING RECALL CAMPAIGN IS096 HYUNDAI/SONATA PASSENGER FRONT DOOR LOCK SWITCH IS OUT. DOOR WON'T OPEN WITH DOOR LOCK ACTUATOR. DOOR SWUNG OPEN WHEN CAR WAS TURNING. DOOR WOULD NOT CLOSE ALL THE WAY . HYUNDI MOTOR AMERICA CONFIRMS RECALL OF 2011 HYUNDI SONATA'S BUT ONLY FOR CARS PRODUCED THROUGH 2/15/2010. MY HUSBAND'S CAR WAS PRODUCED 4/20/2011 OUTSIDE PRODUCTION DATE THEY SAY PROBLEM WAS CORRECTED. THE PROBLEM WAS NOT CORRECTED. AFTER NUMEROUS CALLS TEAM SUPERSTORES AS A ONE TIME GOODWILL ADJUSTMENT TO PAY FOR PART ONLY. THEY ACKNOWLEDGE HIS CAR WAS DOING SAME THING AS RECALL . WE HAD TO PAY $240.00 FOR LABOR, HYUNDI SHOULD REIMBURSE FOR THIS FEE AS IT IS THE EXACT PROBLEM AND THE SAME YEAR. I WAS IN THE PASSENGER SIDE OF THE CAR AND I COULD HAVE BEEN SERIOUSLY HURT. *TR
Aug 09, 2014
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
INCIDENT DETAILS: ON FRIDAY, JUNE 27TH, AROUND 7:15 A.M., I WAS IN MY CAR WITH MY 18 MONTH OLD SON GETTING READY TO LEAVE MY GARAGE. I PUT MY CAR IN REVERSE; HOWEVER, I NOTICED THE GEAR READOUT ON THE DASHBOARD WAS NON-FUNCTIONAL. I LOOKED DOWN AT THE GEAR SHIFT AND THE INDICATOR LIGHT WAS ALSO NON-FUNCTIONAL. I DECIDED I SHOULD RUN INTO THE HOUSE AND GET MY HUSBAND TO HAVE HIM LOOK AT THE CAR. I PUT THE CAR BACK INTO PARK, TOOK MY FOOT OFF THE BRAKE, AND TURNED TO TELL MY SON I WOULD BE RIGHT BACK. I OPENED THE DOOR AND STARTED STEP OUT OF THE CAR. I FELT THE CAR JERK VIOLENTLY AND THEN IT STARTED TO ROLL BACKWARDS. I WAS KNOCKED OFF MY FEET AND DRAGGED DOWN MY DRIVEWAY UNTIL MY CAR HIT MY NEIGHBOR'S TREE (APPROX.. 70? FROM WHERE THE CAR STARTED INSIDE THE GARAGE), WHERE IT STOPPED. THE EVENT CAUGHT THE ATTENTION OF MY NEIGHBOR WHO RAN OVER TO MY HOUSE TO ALERT MY HUSBAND. HE RAN OUT TO THE CAR, WHICH WAS RESTED AGAINST THE TREE. HE ATTEMPTED TO PUT THE CAR IN ?PARK?, HOWEVER THE GEAR SELECTOR WAS IN ITS ABSOLUTE FORWARD POSITION. HE THEN PULLED THE GEAR SELECTOR BACK INTO THE DRIVE POSITION (GEAR INDICATORS STILL NON-FUNCTIONAL) AND THE CAR MADE AN AUDIBLE ?SNAP? AND LURCHED FORWARD. MY HUSBAND DROVE THE CAR APPROX. 20? WHERE HE PARKED IT. MY HUSBAND, MADE A PHONE CALL TO THE GURNEE, IL HYUNDAI DEALERSHIP, THEY ADVISED HIM TO CALL THE HYUNDAI CUSTOMER CARE NUMBER (1-800-633-5151). HE WAS CONNECTED WITH A CASE MANAGER BY THE NAME OF MERRIETA. SHE TOOK NOTES OF THE INCIDENT AND ADVISED HIM TO HAVE THE CAR SENT TO THE NEAREST HYUNDAI DEALERSHIP FOR AN INVESTIGATION. THE CAR WAS PICKED UP BY TOW TRUCK JUNE 27TH AROUND 11AM AND DELIVERED TO THE GURNEE HYUNDAI DEALERSHIP. *TR
Jul 15, 2014
STEERING,POWER TRAIN,STRUCTURE
1 complaint
WHEN I PUT CAR IN DRIVE AND START TO DRIVE OFF IT COMES COMPLETELY OUT OF GEAR, I THEN HAVE TO POWER OFF CAR AND THEN RESTART AND IT MAY WORK OR I MAY HAVE SAME ISSUE A FEW TIMES BEFORE IT GOES IN GEAR. THIS HAS CAUSE MY CAR TO STALL, JERK WHEN IT DOES GO IN GEAR, STEERING WHEEL SHAKES WHEN DRIVING, AND CHECK ENGINE LIGHT HAS COME ON. SEPARATE ISSUE IS THE FRONT BUMPER IS POORLY MADE IF YOU BARELY TAP ANYTHING WHEN PARKING THE CLAMPS BREAK AND BUMPER STARTS TO COME APART. *JS
Jul 08, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
THE CAR WAS PARKED. STARTED AND BACKED UP I PROCEEDED FORWARD AT 10-15 MPH IN A PARKING LOT AND THE CAR JUST DIED WOULD NOT START I HAD PLENTY OF POWER LIGHTS ETC BUT IT WOULD NOT TURN OVER. HAD TO HAVE THE CAR TOWED. A CAR ONLY FOUR YEARS OLD SHOULD NOT HAVE A SAFETY ISSUE LIKE THIS. THIS IS A SAFETY ISSUE BIZ IF WE HAD RODE IN THE CAR FOR 10 MINUTES AND IT STALLED WE WOULD HAVE BEEN ON A VERY DANGEROUS SECTION OF A HIGHWAY THAT WOULD MOST CERTAINLY ENDED WITH AN ACCIDENT AND EVEN A WORSE SCENARIO . FOR YOU TO HAVE NO WARNING A SIGNAL OR A BELL BUT FOR IT TO JUST SHUT OFF. I HAVE ENJOYED THE CAR FOR THE MOST PART BUT BETWEEN A OIL SENSOR GOING A FEW YEAR AGO AND THE CAR DIED THE SAME WAY IN THE MIDDLE OF AN INTERSECTION AND THE CAR GOING DEAD AGAIN IN THE COURSE OF THE VEHICLE MOVING I SERIOUSLY WOULD NOT RECOMMEND OR CONSIDER BUYING A SONATA AGAIN I HOPE THIS NOTE HAS SOME EFFECT ON FIXING THIS PROBLEM BEFORE FATALITIES OCCUR. (NOW I ALSO HAVE A HUGE REPAIR BILL FOR A PROBLEM THAT SO OBVIOUSLY A FAULTY PART. *TR
Jun 05, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
ON 5 OCCASIONS MY CAR HAS TEMPORARILY STALLED/LOST POWER FOR AN INSTANT, ALWAYS AT FREEWAY SPEED WITHIN 10 MILES OF MY HOME. THE SENSATION IS AS IF THE CAR HAD RUN INTO SOMETHING HEAVY ON THE PAVEMENT. IT VIOLENTLY PITCHED MY WIFE AND I FORWARD AND I EXPECT THAT WE WOULD HAVE HIT THE DASH HAD WE NOT BEEN WEARING SEATBELTS. AFTER EXITING THE FREEWAY IN ALL CASES, THE CAR HAD BARELY ENOUGH ACCELERATION TO DRIVE MORE THAN 25 MPH FOR THE COUPLE OF MILES TO THE DEALER. THE DEALER CLAIMS THAT THEY CANNOT REPAIR A PROBLEM WHICH THEY CANNOT DUPLICATE. I UNDERSTAND THIS BUT FIND IT DIFFICULT TO BELIEVE THAT HYUNDAI HAS NEVER HEARD OF THIS ISSUE BEFORE. I STRONGLY FEEL THAT MY VEHICLE IS UNSAFE AND NEEDS TO BE REPAIRED UNDER THE MANUFACTURER'S WARRANTY. I AM ONLY 30,000 MILES INTO A 100,000 MILE WARRANTY. *TR
May 20, 2014
STEERING,SUSPENSION,STRUCTURE
1 complaint
STEERING COLUMN MAKES CLUNK/RATTLE NOISE DRIVING DOWN ROUGH ROAD, BUMPS, AND SMALL POTHOLES AT HIGH AND LOW SPEED, IT MORE NOTICEABLE AT LOW SPEED. WHILE AT STANDING IT MAKES NO NOISE. *TR
May 03, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
STEERING TOO TIGHT, WRIST AND HANDS GET VERY STRESSED IN SHORT TIME, KEEPS PULLING TO A SIDE, NEED TO PUT FORCE ON STEERING TO STAY IN LANE, VERY STRESSFUL TO MAKE TURNS AT ALL SPEEDS, STEERING SET TO LOW STIFFNESS BY DEALER, YET VERY PAINFUL, NO FIX FROM DEALER, SAYS THATS HOW IT IS SINCE ITS ELECTRONIC STEERING. I SEE SEVERAL BLOGS ABOUT THE SAME ISSUE, SURPRISING THAT THERE IS NO REMEDY. TURBO FAILED TWICE BEFORE 50K. *JS
Apr 30, 2014
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON MARCH 11, 2014 APPROXIMATELY AT 3:30 PM I WENT TO MY CAR IN AN UNDERGROUND GARAGE. I ENTERED THE CAR, PUT MY SEAT BELT ON, AND PUT THE CAR IN REVERSE. THEN WHEN PUTTING CAR IN DRIVE, THE STEERING WOULDN'T MOVE AND WITHOUT ACCELERATION THE CAR TOOK OFF. .MY FOOT WAS ON THE BRAKE WHEN THE CAR TOOK OFF. AT THAT TIME, I TRIED TO BRAKE AND HAD NO STEERING OR BRAKES. WHEN THAT HAPPENED WITH THE CAR ACCELERATING, I HAD NO BRAKES OR STEERING. I CRASHED INTO MY HUSBANDS CAR THAT WAS PARKED IN SPOT NEXT TO ME. I SMASHED HIS REAR RIGHT PANEL. THE CAR WAS GOING AT SUCH A SPEED MY HUSBAND'S CAR WAS PUSHED A COUPLE OF FEET OVER. IF HIS CAR WAS NOT THERE, I WOULD HAVE CRASHED INTO THE CEMENT WALL. AS FOR MY CAR, I SMASHED THE LEFT FRONT FENDER, HEAD LIGHT AND LOWER PANEL ON THE FRONT OF THE CAR. THE CAR IMMEDIATELY WENT DEAD. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND PROCEEDED TO CALL HYUNDAI. I HAD VEHICLE TOWED TO THE AUTO BODY SHOP FOR REPAIRS CAUSED BY ACCIDENT. AFTER THE BODY SHOP REPAIRS WERE FINISHED, THE CAR WAS TOWED TO HYUNDAI. THIS AUTO BODY SHOP HAD THE CAR FOR 2-3 WEEKS. HYUNDAI TECHNICIANS WERE CALLED IN TO CHECK. HYUNDAI'S FINAL OUTCOME/DECISION WAS THAT THERE WERE NO FINDINGS AND THEY FEEL THEY ARE NOT RESPONSIBLE. I WAS THEN CALLED TO PICK THE CAR UP THE MANAGER. HE CLAIMED TO HAVE PHONED ME NUMEROUS AMOUNT OF TIMES, BUT THIS IS FALSE. I ONLY RECEIVED ONE CALL FROM HIM. THE CAR IS UNSAFE TO DRIVE SINCE THIS IS THE SECOND INCIDENT INVOLVING THE SAME PROBLEM THE CAR WAS TOWED FROM HYUNDAI BACK TO MY RESIDENCE AND PARKED IN THE UNDERGROUND GARAGE. I FIND THIS COMPLETELY APPALLING AND VERY UPSETTING THAT THIS HAS HAPPENED. THIS IS NOT THE RESPONSE OR SERVICE I EXPECTED TO RECEIVE FROM A SO CALLED REPUTABLE COMPANY. THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITIES. I FEEL HYUNDAI IS TOTALLY RESPONSIBLE FOR THIS SITUATION. THEY ARE NOT TAKING RESPONSIBILITY FOR THIS.
Apr 21, 2014
AIR BAGS,STRUCTURE,WHEELS
1 complaint
MY VEHICLE HYNDAI SONATA 2011, CRASHED INTO A PARKED CONSTRUCTION IN A PARKING LOT AT THE SPEEDS OF UP TO 30 MPH. THE CRASH DAMAGED BASICALLY THE WHOLE FRONT SIDE OF THE DRIVER SIDE AND DAMAGED THE FRONT TWO WHEELS. THE FRONT WINDSHIELD WAS DAMAGED AS WELL WITH CRACKS ON THE SHIELD AND IT ALSO KNOCKED OUT THE REARVIEW MIRRORS. I WAS IN THE DRIVER SEAT WHEN THE CRASH HAPPENED AND MY HEAD CRASHED UP AGAINST THE STEERING WHEEL, WHICH LEFT A LITTLE SORENESS. WHAT I WAS WONDERING IS WITH SUCH AN IMPACT AND SUCH DAMAGE, HOW DID THE AIRBAGS NOT GO OFF?. MY HEAD SLAMMED PRETTY GOOD UP AGAINST THE STEERING WHEEL AND A LITTLE MORE IMPACT I COULD'VE BEEN SEVERELY HURT. SO I JUST WANT TO ASK WHY DID THE AIRBAGS NOT WORK? *TR
Mar 26, 2014
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,TIRES
1 complaint
WHILE ENTERING A PARKING SPOT TO A DINER, THE CAR UNINTENDED ACCELERATED CRASHING INTO THE SIDE OF THE DINER. MINOR DAMAGE TO THE SIDE OF THE DINER AS I WAS NO MORE THAN 3 FEET FROM THE BLDG. MY FOOT WAS ON THE BRAKE PEDAL WHEN THIS ACCELERATION OCCURRED WITHOUT WARNING. I WAS ENTERING THE PARKING SPOT AT NO MORE THAN 5 MPH PLANNING TO PUT THE CAR IN PARK AND EXIT FOR LUNCH. MY LEG HIT THE HOOD LATCH AND I OBTAINED A NASTY CUT ON MY SHIN. *TR THE CONSUMER STATED OTHER COMPONENTS WERE REPLACED, SUCH AS THE TIRES AND TRANSMISSION. THE CONSUMER ALSO STATED, WHEN SHE TURNED THE IGNITION, THERE WAS AN ODOR OF SMOKE AND RUBBER BURNING. UPDATED 11/16/15. *JB
Mar 06, 2014
SUSPENSION,STRUCTURE
1 complaint
A WELD HOLDING THE FRONT SUBFRAME ASSEMBLY TO THE MAIN FRAME FAILED, ALLOWING THE SUBFRAME TO SEPARATE FROM THE FRAME. THIS STRESS CAUSED THE SWAY BAR LINK END TO BREAK, CAUSING REDUCED CORNERING STABILITY, TRACTION, AND A LOUD THUMPING SOUND WHEN THE CAR EXPERIENCES WEIGHT SHIFTS TO THE LEFT FRONT WHEEL. THE SERVICING DEALER INFORMS ME THE CAR IS UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR
Dec 04, 2013
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HYUNDAI SONATA 2011 PUSH BUTTON START. I AM THE ORIGINAL OWNER OF THE VEHICLE. YESTERDAY I WENT INTO MY CAR AND PROCEEDED TO START MY CAR. I HAD TO PUSH THE START BUTTON THREE TIMES BEFORE IT ACTUALLY STARTED UP. THIS HAPPENED TWICE WITHIN 2 HOURS. 5 DAYS PRIOR MY VEHICLE HAD BEEN TO THE HYUNDAI DEALERSHIP FOR THE RECALL ON THE STOP LAMP SWITCH. AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR THE 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THEY, THE DEALERSHIP,PERFORMED THE SERVICE AND REPLACED THE STOPLAMP SWITCH. AS RESULT MY CAR IS EXPERIENCING INTERMITTENT SWITCH POINT CONTACT WITH THE PUSH-BUTTON START. THIS IS CRAZY. *TR
Dec 01, 2013
WHEELS,SERVICE BRAKES
1 complaint
PURCHASED 2011 SONATA GLS NEW N JULY 2010. WITH 40,000 MILES ON THE CAR, NOW IT MAKES STRANGE BANGING, METAL ON METAL, SOMETHING LOOSE SOUND FROM FRONT PASSENGER SIDE OF THE CAR WHEN BRAKING. THIS SOUND IS MUCH LOUDER WHEN MAKING HARD LEFT TURN, LIKE GETTING OUT OF A SHOPPING CENTER TO BUSY ROAD TO TAKE A LEFT TURN. WILL TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY. I WASN'T EXPECTING THIS KIND OF ISSUE ONLY AFTER 3 YEARS AND AROUND 40,000 MILES. *TR
Nov 12, 2013
STEERING,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
I AM REPORTING A SECOND INCIDENT THAT OCCURRED AFTER THE DATE OF THE FIRST INCIDENT I PREVIOUSLY REPORTED IN MY EARLIER COMPLAINT. AS NOTED IN MY EARLIER COMPLAINT, THE CAR HAD EXPERIENCED CATASTROPHIC ENGINE FAILURE. I HAD THE CAR TAKEN FOR REPAIR TO THE HYUNDAI LICENSED DEALER AND AUTOMOTIVE REPAIR SERVICE CENTER OPERATED BY HYUNDAI BURLINGAME (1025 ROLLINS ROAD, BURLINGAME, CA 94010). THE REPAIR CENTER EXPLAINED THE ENGINE WOULD HAVE TO BE COMPLETELY REPLACED AND SO WOULD THE FUEL INTAKE VALVE. A NEW ENGINE AND INTAKE VALVE WERE INSTALLED IN THE CAR. ON 10/2/2013, THE REPAIR WORK WAS COMPLETED AND MY SPOUSE PICKED UP THE CAR AND RETURNED TO OUR RESIDENCE. ON 10/3/2013, MY SPOUSE WAS DRIVING THE REPAIRED CAR TO WORK DURING THE MORNING COMMUTE ON SOUTHBOUND I-280 IN THE BAY AREA WHEN THE CAR BEGAN TO MAKE LOUD CLANGING NOISES AND VIOLENTLY SHAKE AND SHUDDER. MY SPOUSE WAS ABLE TO PULL OF THE HIGHWAY JUST AS THE CAR AGAIN EXPERIENCED CATASTROPHIC ENGINE FAILURE AND THE ENGINE BEGAN RELEASING VERY HEAVY DARK SMOKE. AS THE ENGINE FAILED, THE POWER TO THE STEERING WENT OUT AND THIS MADE THE CAR DIFFICULT TO MANEUVER. THE CAR WAS TOWED TO THE NEAREST AUTHORIZED HYUNDAI DEALER AND SERVICE REPAIR CENTER, STEVENS CREEK HYUNDAI (4425 STEVEN CREEK BLVD., SANTA CLARA, CA 95051). STEVENS CREEK HYUNDAI OPENED THE HOOD OF THE CAR AND EXAMINED THE ENGINE. STEVEN CREEK HYUNDAI TOLD MY SPOUSE THERE WAS A HIGH PRESSURE GASOLINE LEAK AND GASOLINE HAD BEEN SPURTING ON THE HOT ENGINE AND ALSO THAT THERE WAS SOME SORT OF CATASTROPHIC ENGINE FAILURE. *TR
Oct 04, 2013
ELECTRICAL SYSTEM,TIRES,WHEELS
1 complaint
MY CAR COMES WITH A TPMS SYSTEM TO MONITOR THE AIR PRESSURE IN EACH TIRE. INTERMITTENTLY THE WARNING LIGHT INDICATING THERE IS A PROBLEM WITH ONE OF THE TIRES COMES ON. A CHECK WITH A PRESSURE GAUGE OF EACH TIRE ALWAYS INDICATES A FALSE ALARM. TALKING WITH OTHER SONATA OWNERS I HAVE ANECDOTAL EVIDENCE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. WHEN BRINGING THE CAR BACK TO THE DEALER THEY SAY THEY CAN'T FIX IT BECAUSE THERE'S NO ISSUE WHEN THE CAR IS AT THEIR GARAGE. THIS CAN BE A DANGEROUS PROBLEM FOR A NUMBER OF REASONS - 1. THE FALSE ALARM IS DISTRACTING, AT HIGHWAY SPEEDS THIS CAN CAUSE THE OPERATOR TO THINK THEY SHOULD PULL OVER IN A DANGEROUS ENVIRONMENT TO AVOID HAVING A BIGGER PROBLEM. 2. AFTER IT HAPPENS A COUPLE OF TIMES THE OPERATOR MIGHT IGNORE A REAL PROBLEM. YET THE MANUFACTURER REFUSES TO ADDRESS THE PROBLEM. *TR
Jul 15, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. THIS CONDITION COULD POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION, ILLUMINATION OF THE ESC' (ELECTRONIC STABILITY CONTROL) INDICATOR LAMP IN THE INSTRUMENT CLUSTER, INTERMITTENT INTERFERENCE WITH OPERATION OF THE CRUISE CONTROL FEATURE, OR INTERMITTENT OPERATION OF THE STOP LAMPS." ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THIS VIN IS NOT COVERED IN THE RECALL NOTICE. *TR
Jun 12, 2013
ELECTRICAL SYSTEM,TIRES,WHEELS,ENGINE
1 complaint
I BOUGHT A 2011 HYUNDAI SONATA IN MARCH OF 2010 BRAND NEW. I HAVE HAD PROBLEMS WITH THE TIRES HAD TO BE REPLACED AFTER YEAR TWO, AND WHEN THEY WERE BEING REPLACED THEY SAID THAT THE AIR VALVE ON THE TIRE WAS CORRODED WHEN I WENT TO HYUNDAI TO GET THE PART REPLACED THEY SAID THAT IT WASN'T CORRODED IT WAS BROKE OFF BECAUSE THERE WAN'T A CAP ON IT AND IT GOT WET. SO, THEY SAID THAT I HAD TO BUY A NEW ONE, AND THEY WOULD SEND IT UP UNDER THE WARRANTY AND I WOULD BE REFUNDED THAT DID NOT HAPPEN. AFTER THAT MY PUSH START WOULD NOT START WHEN I PUSHED IT. I WOULD HAVE TO PUSH IT ABOUT THREE TIMES AND THEN IT WOULD FINALLY START. I TOOK IT TO HYUNDAI, AND HAD IT REPLACED NOT UNDER WARRANTY ANY MORE IS WHAT THEY TOLD ME. SO I PAID THE 287.00 FOR IT. AFTER I GOT IT HOME AND WENT INTO GRAB SOMETHING CAME BACK OUT AND IT DID IT AGAIN. TOOK IT BACK TO GATEWAY HYUNDAI IN RICHMOND TO HAVE IT FIXED AND THEY SAID IT NEEDED A NOTHER STARTER. I DIDN'T HAVE TO PAY FOR THE PART BUT I WAS GOING TO HAVE TO PAY FOR THE LABOR. NOPE DIDN'T GET IT FIXED. I WOULD JUST START IT THREE TIMES INSTEAD. THEN I HAD TO REPLACE THE BRAKES LAST YEAR 2012 BECAUSE IT WORE ONLY ON ONE SIDE, AND NOW THE ENGINE BLEW A ROD. THEY CLAIMED THAT IT WAS BECAUSE OF NOT HAVING ENOUGH OIL IN IT, BUT THEN TOLD ME I HAD A QUART TO MUCH OF OIL. NOW REALLY DOES THAT MAKE ANY SENSE? THIS IS ABSOLUTELY RIDICULOUS. THEN THEY TOLD ME I COULD TRADE IT IN FOR A NEW HYUNDAI BUT WOULD HAVE TO PUT $5000.00 DOWN ON IT WHICH IS CONVIENANTLY THE AMOUNT THEY QUOTED ME TO HAVE MY ENGINE FIXED BECAUSE THEY SAID IT WASN'T UNDER WARRANTY BECAUSE I HADN'T KEPT ALL MY RECEIPTS FOR OIL CHANGES FOR THE PAST THREE YEARS. *TR
Apr 19, 2013
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
I HAVE SEVERAL COMPLAINTS REGARDING THIS VEHICLE. I HAVE HAD THIS CAR TWO YEARS AND ABOUT TWO MONTHS AND HAVE HAD NOTHING BUT PROBLEMS (PURCHASED BRAND NEW) -- I'VE HAD TO GET A NEW MOTOR (ENGINE CAUGHT ON FIRE (ELECTRICAL/SMOKING) WHILE DRIVING DOWN THE BELTWAY), REPLACED TIRE ROD, NEED 4 BRAND NEW TIRES, TRANSMISSION SLIPPING, AND OTHER ELECTRICAL PROBLEMS WITH COOLING/HEATING SYSTEM (THE BLOWER DOES NOT WORK FOR AIR POINTED IN THE FLOOR DIRECTION), STRONG SMELL OF GAS FUMES INSIDE OF THE VEHICLE. THE GAS MILEAGE GAUGE IS INACCURATE -- I GET NO WHERE NEAR THE HIGHWAY NOR CITY MILES. THE GAS METER IS NOT REGISTERING. PARTS ON THE ELECTRICAL SYSTEM HAVE BEEN RANDOMLY REPLACED. I HAVE HAD ALL SCHEDULE SERVICES ON MY VEHICLE AS WELL AS EXTRAS SUCH AS SPECIAL REPLACEMENT FILTERS, ETC. I HAVE ALSO HAD PROBLEMS WITH THE BREAKING SYSTEM. I BELIEVE I'VE PURCHASED A COMPLETE LEMON. THE CURRENT MILEAGE ON THE VEHICLE IS 27700 MILES. THERE IS NO WAY I SHOULD BE HAVING THIS MANY PROBLEMS AS FREQUENTLY AS I HAVE BEEN HAVING. THE CAR'S STEERING PULLS TO THE LEFT AS WELL. I SHOULD NOT HAVE TO REPLACE TIRES ONLY AFTER TWO YEARS OF DRIVING AFTER PUTTING NITROGEN AS ADVISED. I'VE NOTICED A NOISE WHEN TURNING THE STEERING TO THE LEFT AS WELL AS IF THE LEFT TIRE ROD OR AXLE WANTS TO BREAK -- WEIRD FEELING TURN THE CAR. THE ALARM SYSTEM IS FAILING TO LOCK ALL OF THE DOORS -- ONLY THE DRIVERS DOOR. -- DEALERS SOLUTION...PURCHASE A NEW ONE ??? REALLY? *TR
Mar 14, 2013
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
1) WITHIN THREE MONTHS OF BUYING THIS CAR, STARTING ISSUES BEGAN. GENERALLY ON THE SECOND START OF THE DAY. FIRST START OF THE DAY USUALLY INVOLVES HIGH ENGINE REVVING SOMEWHERE IN THE NEIGHBORHOOD OF 2,500 RPM. AFTER A SHORT TRIP, IGNITION WILL NO CLICK OVER ATTEMPT TO RESTART. USUALLY SECOND OR THIRD TRY RESULT IN A START. DESPITE DEALER REPLACEMENT OF STARTER, FUEL PUMP AND BATTERY, THE PROBLEM CONTINUES PERIODICALLY. 2) REAR BRAKES NEEDED REPLACEMENT AT 24K MILES. WEAR WAS UNEVEN: LEFT BRAKE WAS GRINDING INTO ROTOR AND RIGHT BRAKE WAS ONLY ABOUT 50 PERCENT WORN. HAD DEALERSHIP CHECK FOR POSSIBLE FAULTY CALIPERS, BUT THEY CLAIMED THEY FOUND NO ISSUES AND WOULD NOT COVER UNDER WARRANTY. IN CONTRAST, THE CAR STILL HAS THE ORIGINAL FRONT BRAKES. *TR
Jan 23, 2013
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
DIFFICULTY DEPRESSING BRAKE PEDAL IN ORDER TO START ENGINE...THIRD TIME ...DEALER REPLACED BRAKE SWITCH OTHER TWO TIMES. *TR
Oct 13, 2012
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED TO ACCELERATE AS THE CONTACT DEPRESSED THE ACCELERATION PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER INSPECTION WHERE IT WAS ADVISED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE FUEL PUMP WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE SURGED WHEN DRIVING AND PULLED TO ONE SIDE ABNORMALLY. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 28,710.
Sep 28, 2012
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
MY SKID LIGHT WARNING LIGHT KEPT COMING ON. THEY SAID A BRAKE LAMP SWITCH WAS PULLING A FAULT CODE, SO THEY REPLACED IT. NINE MONTHS LATER MY SKID LIGHT WARNING WAS RANDOMLY COMING ON AGAIN. THEY RAN A TEST AGAIN SAYING IT WAS A FAULTY BRAKE LAMP SWITCH AGAIN. BEFORE I COULD GET IT IN FOR REPAIRS THE TRANSMISSION RANGE SENSOR MALFUNCTION ON AUG 14 2012. PICKED UP MY CAR AGAIN AND THE SKID TRACTION WARNING LIGHT CAME ON AGAIN. I TOOK IT IN AGAIN THIS TIME THE TCS LIGHT WAS ON AND THE SHIFTER WAS NOT RELEASING.THEY TESTED THE BRAKE SWITCH CIRCUIT AND FOUND NO POWER TO THE BRAKE SWITCH. THEY REPLACED THE FUSE BOX AND HARNESS CABLE. I HAVE CALLED THREE DIFFERENT DEALERSHIPS SERVICE DEPARTMENTS AND THEY ALL SAY THERE IS A PROBLEM WITH THE BRAKE LAMP SWITCH CAUSING THE TCS WARNING LIGHT TO COME ON. IF IT IS EFFECTING OTHER CARS THERE MOST BE A NATIONAL PROBLEM AND SHOULD BE A RECALL BEFORE THERE IS A FATALITY. I HAVE HAD THIS CAR FOR 2 YEARS NOW AND HAD IT IN FOR ELECTRICAL PROBLEMS OVER EIGHT TIMES. *TR
Aug 28, 2012
STEERING,SEATS
1 complaint
THE PASSAGE SEAT SHAKES WHEN THE CAR REACHES 70MPH. SINCE BRINGING IT TO THE DEALER IN MAY IT HAS BEEN THERE 2 MORE TIMES, THE SECOND TIME THEY ACTUALLY SAW WHAT THEY CALL A VIBRATION. NOW THE PASSENGER SEAT, DRIVERS SEAT, STEERING WHEEL, AND CONSOLE ALL SHAKE, NOT VIBRATE AT 40MPH. HYUNDAI HAS HAD MY CAR FOR 3 DAYS AND EVERY TIME I CALL FOR A STATUS CHECK THEY HAVE SOME EXCUSE. THIS IS WHY I DID NOT LIST THE VIN NUMBER BECAUSE THE CAR IS NOT IN MY POSSESSION. JUST AN FYI: THERE IS NO PROBLEM MECHANICALLY WITH THE WHEELS, TIRE ROD, ETC. EVERYTHING HAS BEEN CHECKED BUT THE CAR STILL SHAKES. *TR
Aug 23, 2012
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
3X THE DRIVER WINDOW BUTTON IS INOPERABLE. WOULD TURN OFF CAR AND THEN IT WOULD AGAIN WORK. THE WORST ISSUE IS THIS: STARTED UP CAR THIS MORNING 7-9-12 (THIS IS THE 3RD OCCURRENCE) AND THE DOORS DO NOT LOCK, THEN I PUT IT IN REVERSE AND IT GOES ABOUT 2 FEET AND IT APPLIES THE BRAKES. I NOTICED EACH TIME THE GEAR CONSOLE DOES NOT LIGHT UP. THE CAR ACTUALLY DOES NOT GO INTO GEAR. EACH TIME I HAVE TURNED OFF THE IGNITION AND RESTARTED IT AND IT WORKS FINE. IT'S GOING TO THE SHOP FOR THE 30K CHECK UP AND THIS WILL BE BROUGHT UP. THE DRIVERS WINDOW HAS BEEN BROUGHT UP AND THE DEALER HAS SAID THERE WAS NO PROBLEM. WRONG. THERE IS WHEN IT DOESN'T WORK. I HAD ONE OF THESE IN 2001 AND IT TOO HAD ELECTRICAL ISSUES. MY NEIGHBOR JUST SOLD THEIR 05 SONATA DUE TO ELECTRICAL ISSUES. *TR
Jul 09, 2012
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
WHILE GOING DOWN THE HILL, THE CAR DASH BOARD SUDDENLY POP UP THE MESSAGE CHECK CHARGING SYSTEM WITH A LOUD NOISE. AFTER GET OFF ON THE FIRST RAM, TURN THE CAR OFF THEN ON AGAIN THE MESSAGE GO AWAY, ABLE TO RUN AGAIN WITHOUT ANY WARNING. FOR THE SEAT BELT, THE ONE ON THE DRIVER SIDE SOMETIME IT'S HARD TO PULL OUT SPECIALLY IN THE MORNING. IT'S ALSO WORN OUT AFTER 5000 MILE. *TR
Jun 29, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
THERE IS A SMELL OF GAS/ENGINE FUMES NOTABLE IN THE VEHICLE ON OCCASION. THE PROBLEM DOES NOT HAPPEN CONSISTENTLY, HOWEVER THERE ARE SOME COMMON FACTORS TO WHEN THE SMELL IN NOTICEABLE. THESE FACTORS INCLUDE: 1) THE ENGINE MUST BE HOT, GENERALLY HAVING BEEN DRIVEN FOR AT LEAST 15 MINUTES OR MORE. THE SMELL IS NEVER NOTICEABLE WHEN THE ENGINE IS COLD, SUCH AS AFTER SITTING OVERNIGHT. 2) THE VEHICLE MUST BE EITHER MOVING AT VERY SLOW SPEEDS OF <25 M.P.H., OR SITTING STILL. EXAMPLES WOULD INCLUDE DRIVING THROUGH PARKING LOTS, SITTING AT AN IDLE FOR A LONG PERIOD AT A STOP LIGHT, WHEN FIRST STARTING THE VEHICLE AFTER SITTING IN A PARKING LOT FOR AWHILE, ETC. 3) WHEN THE GAS / FUME SMELL IS NOTABLE WITH GREATEST INTENSITY, IT SEEMS TO OCCUR AFTER A HOT ENGINE SOAK OF 15~45 MINUTES AT AMBIENT TEMPERATURES OF 30 DEGREES FAHRENHEIT OR ABOVE AND IN CONDITIONS OF MODERATE- TO HIGH-HUMIDITY. EXAMPLES INCLUDE DURING PERIODS OF HEAVY FOG, RAINY DAYS, SNOWSTORMS, ETC. ON OCCASION, THE SMELL IS STRONG ENOUGH THAT IT IS NO LONGER COMFORTABLE TO REMAIN IN THE VEHICLE. ROLLING DOWN A WINDOW AT SPEEDS >25 M.P.H. TO CLEAR OUT THE CABIN AIR, FOLLOWED BY ACTIVATING THE HVAC RECIRCULATION BUTTON WILL LESSENS IMMEDIATE RECURRENCE THE SMELL TO SOME EXTENT. FINDING WAYS TO "MASK" THE SMELL ARE OF LESSER CONCERN THAN DETERMINING WHY THE SMELL EXISTS IN THE FIRST PLACE. THE VEHICLE HAS BEEN IN FOR THIS CONCERN TWICE, WITH NEITHER TRIP TO THE SERVICE BAY HAVING RESOLVED THE CONCERN. WHILE IT DOES NOT APPEAR TO BE AN ISSUE CAUSING IMMEDIATE DANGER (NO NOTICEABLE FUEL LEAKS OR SIGNS OF FIRE), THE SMELL OF GAS AND ENGINE FUMES ENTERING THE PASSENGER CABIN IS A BIT CONCERNING, BOTH FROM A POTENTIAL FIRE HAZARD IN THE FUTURE, AND/OR EXPOSURE TO CARBON DIOXIDE AND OTHER NOXIOUS FUMES WHILE OPERATING THE VEHICLE. I WILL RETURN THE VEHICLE FOR A THIRD VISIT TO RESOLVE THIS CONCERN. *TR
May 06, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
THE 2011 SONATA IS UNABLE TO START BY PRESSING DOWN ON BOTH THE BRAKE PEDAL AND START BUTTON. I HAD THIS PROBLEM FOR OVER 3 MONTHS. THIS FAILURE HAPPENS ABOUT 1-2 TIMES A WEEK. ONCE FAILED TO START, THE BRAKE PEDAL LOCKED UP WHILE THE DASHBOARD DISPLAY STILL SAYS "PRESS DOWN BRAKE PEDAL TO START." WITH REPEATED TRIES TO START THE CAR, IT SOMETIMES STARTED AFTER 5-10 MINUTES, BUT SOMETIMES IT TOOK OVER 1 HOURS TO START THE ENGINE. HYUNDAI DEALERSHIP SAID THEY CANNOT HELP BECAUSE THE PROBLEM CANNOT BE REPRODUCED WHEN THEY SERVICE THE CAR. IT IS A RATHER NEW CAR BUT VERY UNRELIABLE. *TR
Apr 03, 2012
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
FROM: [email protected] SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ANY DECISIONS BEING MADE ABOUT A BUYBACK SITUATION. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE YOU BUT WE NEED ADDITIONAL INFORMATION REGARDING YOUR SITUATION TO REVIEW YOUR CASE FURTHER. ONCE YOU HAVE CONTACTED YOUR DEALERSHIP FOR THE REPAIR DETAILS, PLEASE CONTACT US WITH THE DEALERSHIP CONTACT INFORMATION THAT INCLUDES WHO IS WORKING WITH YOU AND WHAT THEY ARE OFFERING TO DO TO ADDRESS YOUR CONCERNS. WE HAVE DOCUMENTED YOUR COMMENTS. YOUR CASE NUMBER 4751061 CAN BE REFERENCED IF WE CAN PROVIDE FURTHER ASSISTANCE. THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. TO: [email protected] SENT: MON, 05 MAR 2012 20:55:27 -0700 SUBJECT: HYUNDAI SONATA 2011 TO WHOM IT MAY CONCERN, I AM THE OWNER OF A HYUNDAI SONATA HYBRID 2011. I RECENTLY BOUGHT THE CAR IN NOVEMBER 2011. I WAS VERY EXCITED OF BUYING MY FIRST HYBRID AND THE SIGNIFICANT SAVINGS IN GAS. I HAVE BEEN HAPPY WITH THE CAR, ALTHOUGH I HAVE REALIZED THAT THE SAVINGS IN GAS WERE GOOD IN THE BEGINNING, BUT HAVE DRAMATICALLY DECREASE LATELY. I THOUGHT IT WAS OUR DRIVING AND HAD NOT PAID TOO MUCH ATTENTION TO THIS UNTIL YESTERDAY WHEN THE FOLLOWING INCIDENT OCCURRED. YESTERDAY, SUNDAY MARCH 4, 2012, AROUND 9:00 AM ON OUR WAY TO CHURCH WITH THE ENTIRE FAMILY, WHILE MY SON, 15 YEARS OLD WITH A LEARNERS PERMIT. OUT OF THE BLUE THE CAR JERKED, STALLED AND COMPLETELY LOST POWER ON SOUTHWEST PARKWAY. MY SON, AN INEXPERIENCE DRIVER, TOTALLY PANIC AND ALMOST CRASHED INTO A PASSING CAR. THE CAR WAS TOWED TO THE DEALER, ROUND ROCK HYUNDAI IN TX. TODAY THE DEALER WAS UNABLE TO GIVE ADDITIONAL IN
Mar 28, 2012
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE AIR BAG SENSOR NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED FOR THE SENSOR. AFTER LEAVING THE DEALER, THE LIGHT ILLUMINATED AGAIN. IN ADDITION, THE VEHICLE REFUSED TO START ON ONE OCCASION AND THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED HIM THAT THE GROUND CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE GROUND CABLE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE WINDOW WAS OPEN AND COULD NOT BE CLOSED. THE WINDOW FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Mar 26, 2012
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
IN THE LAST MONTH OF MARCH 2012, WHEN DRIVING IN TOWN OR ON THE HIGHWAY, MY ESC LIGHT WILL COME ON FOR NO REASON IN PERFECT WEATHER CONDITIONS AND THEN WHEN I STOP SOMEWHERE E.G. TO LET MY CHILD OUT IN THE SCHOOL LINE, I WILL PUT MY CAR IN PARK, IF THIS IS AN OCCASION THAT MY ESC LIGHT HAS COME ON IT WILL NOT LET ME TAKE MY CAR OUT OF PARK, UNLESS I TURN THE CAR ON AND OFF SEVERAL TIMES, ALSO WHEN THE ESC LIGHT COMES ON THERE IS A PRETTY BIG DELAY IN MY BRAKES AND ACCELERATIONS. I AM WORRIED ABOUT MY CHILDREN'S SAFETY WHILE IN MY CAR BECAUSE I AM NOT SURE IF ONE DAY IT MAY CAUSE A SERIOUS ACCIDENT BUT I HAVE SEARCHED EVERY WHERE AND CAN NOT FIND A RECALL ON THIS. *TR
Mar 25, 2012
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
UNABLE TO SHIFT THE CAR INTO DRIVE FROM PARK. WHILE STOPPED AT A RED LIFT THE CAR FAILED TO ACCELERATE WHEN PRESSING ON THE GAS. HAD TO PLACE THE CAR IN PARK AND TURN IT OFF. WHEN CAR WAS STARTED AGAIN IT FAILED TO BE PLACED INTO DRIVE. HAD TO KEEP RESTARTING CAR TO GET IT TO SHIFT INTO GEAR. ESC LIGHT COMES ON WHEN THIS HAPPENS AND SAFETY ON EVEN AFTER ABLE TO SHIFT INTO PARK. ESC DOES NOT WORK PROPERLY WHEN THIS OCCURS. CAR DOES NOT HANDLE PROPERLY WHILE ON ICE, SNOW OR WET GROUND. *TR
Feb 27, 2012
POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
AFTER PURCHASING THIS VEHICLE BRAND NEW, I CONTINUALLY COMPLAINED TO HYUNDAI DEALERSHIPS THAT THE DRIVERS FLOORMAT WAS NOT REMAINING SECURE AND WOULD SLIDE UP ONTO THE ACCELERATOR. MOST DEALERSHIPS SIMPLY REATTACHED THE MAT TO THE TETHER ATTACHED TO THE CARPET. I CONTINUALLY COMPLAINED THAT THIS WAS NOT SUFFICIENT BECAUSE UPON ENTERING THE VEHICLE THE MAT SLID OFF THE TETHER AND WOULD BEGIN ITS JOURNEY FORWARD. WHILE DRIVING, AT VARIOUS TIMES, MOVING ONES FOOT FROM THE BRAKE TO THE ACCELERATOR WOULD THEN CREATE PROBLEMS WITH SUDDEN ACCELERATION. FINALLY, A DEALER IN SCRANTON PA., DICKSON CITY HYUNDAI DECIDED TO ORDER NEW FLOOR TETHERS. AFTER MONTHS - I RETURNED TO HAVE AN OIL CHANGE AND THEY ADVISED THE TETHERS WERE NOT THERE .. AGAIN, AFTER AN EXTENDED PERIOD OF OVER THREE WEEKS OF MY CAR LEFT AT THE DEALERSHIP AS IT WAS A HAZARD TO DRIVE, THEY REPLACED THE CARPET AND TETHERS THAT ATTACH TO IT. THREE WEEKS THIS CAR SAT AT THE DEALERSHIP FOR TETHERS. DURING THIS PERIOD, I INVESTIGATED THIS MAKE, MODEL AND YEAR VEHICLE ON THE INTERNET. LOW AND BEHOLD, THIS IS A COMMON COMPLAINT. THAT IS: THE FRONT DRIVER FLOOR MAT DOES NOT STAY ATTACHED TO THE TETHERS AND SLIDES UP ONTO THE ACCELERATOR CAUSING SUDDEN ACCELERATION. MOST MEMBERS WRITING THE COMPLAINT SAID HYUNDAI DID NOT WANT TO MAKE THE REPAIR. *TR
Feb 23, 2012
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ADD ON TO ODI # 10440320 I WAS DRIVING AND TWICE WHEN I TRIED TO STOP TO MAKE A TURN THE ENGINE KEPT OVERRIDING THE BRAKE AND THE CAR KEPT LURCHING AHEAD. I APPLIED THE BRAKE PEDDLE AS HARD AS I COULD AND THE CAR WOULD NOT STOP. WHEN I RELEASED THE BREAK PEDDLE, THE CAR STARTED ACTING NORMAL AGAIN. BY THIS TIME I WAS WAY OVER THE CENTER LINE OF THE ROAD AND IF THERE HAD BEEN ANOTHER CAR AT THE INTERSECTION I WOULD HAVE CERTAINTY HIT THEM. THIS IS THE SECOND AND THIRD TIME THIS HAS HAPPENED WITH THIS CAR AND I BELIEVE IT SHOULD BE TAKEN OFF THE ROAD BEFORE SOMEONE GET KILLED. IF I WAS PULLING UP BEHIND ANOTHER CAR AT A STOP SIGN AND THIS HAPPENED I WOULD REAR END THE CAR IN FRONT. IF I WAS STOPPING AT A PEDESTRIAN CROSSING AND THIS HAPPENED I COULD RUN SOMEONE OVER AND KILL THEM. *TR
Jan 22, 2012
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
I WAS PULLING INTO PARKING SPACE, HAD MY FOOT ON THE BRAKE, CAR WAS ALMOST COMPLETELY STOPPED, ALL OF A SUDDEN THE CAR ACCELERATED, TRAVELED APPROXIMATELY 8 FEET, THE BRAKE DIDN'T STOP THE CAR. I HIT THE BRICK WALL OF A BUSY CONVENIENCE GAS STATION STORE, THANKFULLY NO ONE WAS COMING OUT THE DOOR AT THE TIME. MY FIRST THOUGHT WAS THE FLOOR MAT HAD INTERFERED WITH THE GAS PEDAL, BUT AM SURE NOW THAT WAS NOT THE CASE. WHEN A REPRESENTATIVE OF MY INSURANCE COMPANY CALLED ME, HE STATED THAT HE HEARD THAT I HAD STEPPED ON THE GAS PEDAL INSTEAD OF THE BRAKE, THIS IS NOT TRUE, I AM 100 PERCENT SURE. MY HUSBAND WAS A PASSENGER IN THE CAR AND AFTER WE HAD CALMED DONE, WE DISCUSSED WHAT HAD HAPPENED, HE STATED TO ME THAT THE CAR WAS ALMOST STOPPED AND THEN JUST SUDDENLY MADE A LOUD ROARING SOUND AND ACCELERATED. OUR CAR WAS TOWED TO A HYUNDAI REPAIR STATION AND WE ARE WAITING TO HEAR HOW MUCH THE DAMAGES ARE. JUST THE THOUGHT OF HAVING TO DRIVE THAT CAR AGAIN SCARES ME, IT WAS A VERY FRIGHTENING EXPERIENCE, AS IT HAPPENED SO FAST AND I HAD NO CONTROL OVER STOPPING THE CAR, OTHER THAN MY FOOT WAS ON THE BRAKE AND THAT DIDN'T STOP THE ACCELERATION. MY HOPE IS THAT THIS IS INVESTIGATED BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR. *TR
Dec 18, 2011
STRUCTURE,TIRES
1 complaint
THE CAR HAS BEEN NOISY SINCE DAY 1. DEALER SAID IT WAS NOT ABNORMAL. TIRE DEALER SAID THEY SAW NO PROBLEM, EXCEPT IT APPEARED THAT THE TIRES WERE FEATHERING. ON CERTAIN TYPE ROADS, THE CAR IS JUST DARNED TOO NOISY. I BELIEVE IT TO BE THE KUMHO, 17" TIRES THAT THE LIMITED MODEL COMES EQUIPPED WITH. I HAVE ALMOST 8,000 MILES ON IT, NOW, SINCE BOUGHT NEW IN APRIL, AND IT IS NOT GETTING ANY BETTER, ONLY WORSE. UNENDURABLE, ACTUALLY. *TT
Oct 27, 2011
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING 65 MPH ON A STATE HIGHWAY DURING RUSH HOUR WITH THE CRUISE CONTROL ON, THE STEERING WHEEL/CAR SUDDENLY STARTING SHAKING EXTREMELY VIOLENTLY AND IT WAS ALL I COULD DO TO MAINTAIN CONTROL LONG ENOUGH TO PULL OVER AND STOP/INSPECT THE VEHICLE. IT WAS REMARKABLE AN ACCIDENT DID NOT OCCUR AND IF MY CHILD, A NEW DRIVER, HAD BEEN BEHIND THE WHEEL, I AM CERTAIN AN ACCIDENT WOULD HAVE OCCURRED. THE ELECTRIC POWER STEERING (EPS) AND ELECTRONIC STABILITY CONTROL (ESC) WARNING LIGHTS CAME ON AND POWER STEERING NO LONGER WORKED. THE SENSATION I EXPERIENCED WAS VERY MUCH LIKE THAT DESCRIBED IN NHTSA CAMPAIGN ID NO. 10V426000. I TOOK THE CAR TO THE DEALERSHIP AND THEY ULTIMATELY CONCLUDED THAT THE PROBLEM WAS A BRAKE SWITCH WHICH CAUSED POWER STEERING TO STOP WORKING. THE DEALERSHIP REPLACED THE BRAKE SWITCH, CONCLUDING THAT MY 2011 HYUNDAI SONATA, MANUFACTURED ON 3/11/11, WAS NOT SUBJECT TO THE RECALL INVOLVING STEERING COLUMN INTERMEDIATE SHAFT UNIVERSAL JOINT CONNECTIONS. I AM CURRENTLY DRIVING THE CAR, ALTHOUGH I DO SO RELUCTANTLY, PARTICULARLY WITH FAMILY MEMBERS IN THE VEHICLE. WHILE I DO NOT KNOW IF THESE SITUATIONS ARE RELATED, ON 9/11/11 MY CAR HAD TO BE TOWED TO THE DEALERSHIP BECAUSE THE STARTER WOULD NOT RECOGNIZE THE BRAKE WAS DEPRESSED. AT THAT TIME A BRAKE LIGHT SWITCH WAS REPLACED. I HAVE BEEN IN CONTACT WITH HYUNDAI CONSUMER AFFAIRS AND THE DEALERSHIP'S SERVICE MANAGER, BUT REMAIN CONCERNED ABOUT MY VEHICLE AND THIS SITUATION HAPPENING TO OTHER DRIVERS WHO MAY NOT BE AS LUCKY AS I WAS. I REMAIN HOPEFUL HYUNDAI WILL BE AGGRESSIVE AND PROACTIVE IN THIS PROCESS, BUT IT SCARED AND CONCERNED ME ENOUGH I FELT IT WAS NECESSARY TO PURSUE THIS SITUATION WITH A REGULATORY BODY. *TR
Oct 18, 2011
STEERING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLINER IN THE VEHICLE WAS LEAKING WATER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL WOULD PULL TO THE LEFT VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILUER AFTER TEST DRIVING THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. THE ROOF SEAM IS LEAKING WHICH HAS STAINED THE HEADLINER. ALSO HAVING PROBLEMS WITH THE STEERING, GEARSHIFT, AND SUBWOOFERS. UPDATED 11/09/2011 *LN *TR
Oct 05, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I DRIVE THE HYUNDAI SONATA HYBRID. THE FIRST TIME THE PROBLEM OCCURRED AT APPROX 9800 MILES, I WAS DRIVING 60 MPH ON A HIGHWAY WHEN THE VEHICLE LOST BATTERY POWER AND AN ALARM SOUNDED, AND THEN A SIGNAL INDICATING TO "CHECK CHARGING SYSTEM." I IMMEDIATELY TOOK THE VEHICLE TO MY HYUNDAI DEALERSHIP WHERE THEY WERE AWARE OF THE ISSUE, BUT DID NOT KNOW HOW TO FIX IT AND SUGGESTED I JUST SIMPLY TURN OFF AND THEN RESTART MY CAR. IT HAPPENED TWO ADDITIONAL TIMES, ONE WHILE APPROACHING A STOP LIGHT, AND ANOTHER TIME WHILE I WAS STOPPED AT A STOP LIGHT. THE LAST TIME IT HAPPENED, I COULD NOT GET MY VEHICLE TO RESET BY RESTARTING ONCE. I HAD TO SHUT THE VEHICLE OFF, THEN ATTEMPTED SEVERAL TIMES TO RESTART. THE 4TH TIME I TRIED TO START IT, I WAS ABLE TO DO SO SUCESSFULLY. I DID NOTICE THE LAST TIME IT HAPPENED, THE ENGINE LIGHT REMAINED ON EVEN AFTER BATTERY POWER WAS RESTORED. I AM TAKING IT BACK TO THE DEALERSHIP TOMORROW AND DEMANDING A SOLUTION. THIS IS JUST TOO DANGEROUS TO LOSE POWER IN HIGH-SPEED TRAFFIC, AND THE PROBLEM SEEMS TO BE OCCURING AT ALL SPEEDS. *TR
Sep 25, 2011
STEERING,SUSPENSION,WHEELS,SEATS
1 complaint
PURCHASED CAR ON MAY 10, 2011 AT LOCAL DEALERSHIP. DIDN'T HAVE NEW CAR WINDOW STICKER IN CAR OR AT DEALERSHIP. I WAS TOLD I WASN'T LOOKING HARD ENOUGH FOR IT. DEALERSHIP GOT ME ONE IN JULY. I HAVE PICTURES OF TEST DRIVE WITH NO WINDOW STICKER. FOUND HAIL DAMAGE ON CAR AFTER THE PAPERWORK WHILE STILL AT DEALERSHIP--FINALLY FIXED IN JULY. FOUND OUT WHILE DOING PAPERWORK THE CAR HAD 1500 MILES ON IT--DIDN'T KNOW THAT UNTIL THEN--SHOULD HAVE STOPPED THEN---IN MY BOOK NOT NEW!!!! CAR PULLED TO LEFT REAL HARD ON WAY HOME FROM DEALERSHIP--REALIGNED FRONT END--STILL PULLING LEFT. DEALERSHIP SERVICE DEPT. ADMITS TO RECALL AND DOESN'T HAVE EQUIPMENT/TOOLS TO REPAIR. THE CAR HAD DEEP SCRATCHES ON FRONT PASSENGER SIDE BUMPER AT DELIVERY--FINALLY FIXED SOMEWHAT--YOU CAN STILL FEEL AND SEE THE SCRATCHES IF LOOKING FOR THEM. DRIVERS SEAT FRAYING APART AT MATERIAL AT 2900 MILES. TRIM DAMAGED BY HAIL REPAIR PERSON--STILL WAITING ON THAT REPAIR. JUST LEFT DEALER COMPLAINING TO MANAGER ABOUT EVERYTHING AND FOUND PAINT FLAKING OFF OF REAR DRIVERS WHEEL. STRONG SMELL OF BURNT CHARCOAL COMING FROM TRUNK AREA---MANAGER IN SERVICE DEPT. SAID THAT'S A NORMAL SMELL. I HAVE PURCHASED 5 NEW FROM SAME DEALERSHIP AND NONE OF THE OTHERS HAVE HAD THAT SMELL. I PURCHASED A 2011 TUCSAN THE SAME DAY--NO PROBLEMS. OWNER OF DEALERSHIP SAID THAT THEY ARE ALLOWED TO SELL NEW CARS WITHOUT "NEW CAR WINDOW STICKERS", I LOOKED IT UP--IT'S ILLEGAL. ALSO TOLD THERE WAS COMMUNICATION PROBLEMS ABOUT THE SALE OF MY CAR---NOT TELLING ME EVERYTHING--LIKE THE SCRATCHES, HAIL DAMAGE, REPLACEMENT OF PARTS. THE MANAGER TODAY SAID HE DID NOT KNOW ANYTHING ABOUT THE SONATA'S PULLING TO THE LEFT---I TOLD HIM TO GOOGLE IT. I HAVE NEVER HAD SO MANY PROBLEMS ON A NEW CAR OR EVEN A USED ONE. CURRENT MILEAGE IS 3100 MILES. JUST DID A CARFAX AND FOUND NO REPAIRS FROM DEALER? I GUESS THEY ARE BEYOND THE LAW OF REPORTING IT. *KB
Sep 19, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
LOSS OF POWER, CAR SHUTS DOWN, 'CHECK CHARGING SYSTEM' ALARM/CHIME WITH ALARM SYMBOLS ON DASH DISPLAY FOR BATTERY, CHECK ENGINE AND WRENCH ICONS. HAVE TO PULL OFF THE HIGHWAY SOMEHOW (IN MIDST OF HEAVY TRAFFIC) TO SHUT CAR COMPLETELY OFF AND RESTART. ON THIRD INCIDENT (ONE DAY AFTER SECOND), CAR WOULD NOT RESTART FOR 10 MINUTES AND CHECK ENGINE ICON REMAINED LIT. EVERY INCIDENT HAS BEEN WHILE TRAVELING AT HIGH RATE OF SPEED IN COMMUTER HIGHWAY TRAFFIC. VERY FRIGHTENING AND DANGEROUS EXPERIENCE FOR DRIVER AND SAFETY HAZARD TO OTHERS WHEN IT OCCURS. *TR
Sep 10, 2011
EXTERIOR LIGHTING,VISIBILITY
1 complaint
TL* THE CONTACT OWNS 2011 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE HEADLIGHTS PRODUCED A SHADOW ON THE WINDSHIELD MAKING IT EXTREMELY DIFFICULT TO SEE CLEARLY WHEN DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE HEADLIGHTS MET SAFETY STANDARDS. THE TECHNICIAN ADVISED THE CONTACT TO UPGRADE THE HEADLIGHTS AT HER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. UPDATED 09/21/11 *BF UPDATED 09/28/11
Sep 07, 2011
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
1 complaint
I HAVE A 2011 SONATA LIMITED. EARLIER THIS YEAR I BEGAN HAVING A STARTING ISSUE WHERE THE CAR WOULD SAY "APPLY BRAKE PEDAL TO START" EVEN THOUGH MY FOOT WAS FIRMLY PLANTED ON THE BRAKE. TOOK THE CAR IN AND THEY COULDN'T DUPLICATE SO I JUST KEPT ON WORKING AROUND IT. IN JUNE, IT GOT WORSE SO I TOOK IT BACK, SPOKE TO THE SERVICE MANAGER AT THE DEALERSHIP AND THEY ORDERED A BRAKE SWITCH AND NEW PUSH BUTTON IGNITION ON JUNE 20TH OR THEREABOUTS. THE PARTS FINALLY ARRIVED ON AUGUST 17TH..YES..IT TOOK THAT LONG APPARENTLY. I DROPPED THE CAR OFF THAT MORNING AND WENT BACK THAT AFTERNOON AROUND 5. I WAS INFORMED THAT THEY HAD REPLACED THE BRAKE SWITCH AND PUSH BUTTON BUT WHEN THEY WENT TO TEST DRIVE, THEY LOST STEERING CONTROL AND THE EPS AND TRACTION CONTROL SYSTEM HAD FAILED. THEY TOOK A PART OFF A NEW SONATA IN THEIR LOT AND PUT IT ON MY CAR BUT THAT DID NOT CORRECT THE PROBLEM. AFTER 2 DAYS OF TROUBLESHOOTING THEY MANAGED TO CORRECT THAT ISSUE BUT AS SOON AS THEY DID, THE ABS LIGHT CAME ON AND IT STATED THE ABS SYSTEM HAD FAILED TOO. I AM NOW WAITING ON A PART FOR THE ABS AS OF 8/22. NONE OF THESE SYSTEMS HAD ISSUES PRIOR TO THE DROP OFF DATE. THIS CONCERNS ME THAT THERE MAY BE A SERIOUS PROBLEM WITH THE ELECTRICAL SYSTEM. WE WILL SEE WHEN THEY REPLACE THE ABS MODULE IF SOMETHING ELSE GOES WRONG. *TR
Aug 22, 2011
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
TONIGHT I WAS REAR ENDED BY A WOMAN IN AN SUV, WHO'S BRAKES DID NOT WORK IN HER DURANGO, SHE SAID. THERE WERE NO SKID MARKS INDICATING AN ATTEMPTED STOP. HER IMPACT ON MY VEHICLE WAS SEVERE. POLICE OFFICER GUESSED SHE WAS GOING 40 MPH WHEN SHE HIT MY CAR. MY CAR WAS SHOVED FORWARD INTO THE CAR IN FRONT OF MINE, THAT CAR THEN HIT THE CAR IN FRONT OF IT. THERE WERE 3 CARS, MINE LAST IN LINE, SITTING AT A RED LIGHT. WE WERE ALL STOPPED. THEN THERE WAS A 4TH CAR THAT HIT MINE FROM BEHIND. THE MATTER IM REPORTING IS THAT THE AIRBAGS IN MY HYUNDAI SONATA SE 2011 CAR DID NOT DEPLOY WHEN I THEN HIT THE CAR IN FRONT OF ME. THE IMPACT WAS GREAT ENOUGH TO CAUSE THAT CAR TO THEN HIT ANOTHER CAR AND THAT CAUSED A CRACK IN THE RADIATOR OF THE CAR IN FRONT OF MINE. ALSO, AFTER I HIT THAT CAR IN FRONT OF ME, I THEN BOUNCED BACK ABOUT 10 FEET. MORE EVIDENCE OF IMPACT. WHY NO AIRBAGS? I DID NOT SEE VERY MUCH DAMAGE TO THE FRONT OF MY CAR NOR THE BACK OF THE CAR THAT WAS DIRECTLY IN FRONT OF MINE, WHILE THE BACK OF MY CAR WAS BAD ENOUGH THAT I EXPECT TO BE TOLD IT IS NOT REPAIRABLE.. IM REPORTING JUST IN CASE YOU RECEIVE ANY OTHER REPORTS INDICATING THERE IS SOMETHING FAULTY CONCERNING AIRBAGS IN THE HYUNDAI. I KNOW AIRBAGS ARE NOT TO DEPLOY IN REAR END COLLISION BUT SINCE I THEN HIT ANOTHER CAR FRONTALLY, I WOULD THINK THE AIRBAGS WOULD DEPLOY. MY HUSBAND WAS IN THE PASSENGER, FRONT SEAT AND IN ORDER TO BRACE HIMSELF, HE PUT HIS HAND UP AT THE WINDSHIELD. THE GLASS WAS BROKEN IN AN AREA THE SIZE OF A CANTALOUPE FROM THE IMPACT AGAINST HIS HAND. IM THINKING THE IMPACT MUST HAVE BEEN MODERATE TO SEVERE. ON THE UP SIDE, MY SONATA TOOK THAT HIT AND SUSTAINED THE DAMAGE TO THE OUTSIDE AND UP INTO THE AIR AT THE TRUNK RATHER THAN INTO THE CAB OF THE CAR. MY FATHER AND SON WERE IN THE BACKSEAT AND WERE NOT KILLED, I THINK BECAUSE THE CAR IS A GOOD, SAFE VEHICLE IN A CRASH. *TR
Jul 25, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I HAVE OWNED MY 2011 HYUNDAI SONATA FOR ONE YEAR. ON JULY 15, 2011, I WENT TO START THE CAR AND I COULD NOT DEPRESS THE BRAKE OR START THE CAR. THE ACC STUFF WOULD COME ON BUT NO IGNITION TO THE MOTOR. I TRIED AND TRIED TO START IT AND ENDED UP CALLING THE DEALERSHIP. I WAS TOLD TO "KICK" THE BRAKE PEDAL "HARD" SEVERAL TIMES; WHICH I DID. I FINALLY GOT IT STARTED AND DROVE IT TO THE DEALERSHIP. I WAS TOLD "BRAKE LIGHT SWITCH" REPLACED. LEFT THE DEALERSHIP AND DROVE TO MY OFFICE AND WHEN I WENT TO TRIED TO START THE CAR TO LEAVE THE CAR WOULD NOT START, BUT THIS TIME I HAD TO CALL ROADSIDE ASSISTANCE FOR THE CAR TO BE TOWED BACK TO DEALERSHIP. DEALERSHIP TOLD ME THEY REPLACED BRAKE LIGHT SWITCH AGAIN. NOW THE TRACTION CONTROL LIGHT COMES ON AND MY BRAKE LIGHTS ARE NOT WORKING. WHEN I DID GET IT TO START THE CAR WOULD NOT GO INTO ANY GEAR; IT JUST WAS LOCKED IN PARK. WELL, YESTERDAY, JULY 20, 2011 THE CAR HAD TO BE TOWED AGAIN BECAUSE OF ALL THE SAME PROBLEMS. SO, THE CAR HAS BEEN BACK TO THE DEALERSHIP THREE TIMES WITHIN THE PAST FIVE DAYS; TWO OF WHICH THE CAR WAS TOWED. I AM VERY CONCERNED ABOUT MY SAFETY BECAUSE I BELIEVE THE BRAKES HAVE SOMETHING TO DO WITH THE AIR BAGS NOT TO MENTION THE UNKNOWN ELECTRICAL ISSUES. *KB
Jul 21, 2011
SUSPENSION,TIRES
1 complaint
2012 HYUNDAI SONATA GLS, 200 MILES ON ODOMETER. VEHICLE PULLS TO THE RIGHT. MUST MAINTAIN CONSTANT PRESSURE ON STEERING WHEEL TO MAINTAIN STRIGHT TRAVEL. VEHICLE MOVES COMPLETLY INTO NEXT LANE WITHIN 4 SECONDS OF RELEASING WHEEL. THE CAR HAS BEEN BACK AT THE DEALERSHIP FOR THREE DAYS AND NO APPARENT FIX SO FAR. *TT
Jul 12, 2011
STEERING,EQUIPMENT
1 complaint
THE CAR PULLS TO THE LEFT AND THE STEERING IS SLIGHTLY TILTED LEFT IN NORMAL DRIVING POSITION. ALSO HAVE TO APPLY A CONSTANT FORCE TO KEEP THE CAR STRAIGHT. AT HIGH SPEEDS THE STEERING FEELS FREE. *TR
Jul 08, 2011
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
FAILED COMPONENTS: BRAKES & SHIFT GEAR THE BRAKE PEDAL IS NOT WORKING MOST OF THE TIME WHEN SHIFTING THE GEAR FROM PARK TO DRIVE MODE (FOLLOWED BY REVERSE MODE) I NEED TO PRESS THE BRAKE PEDAL VERY HARD UP TO SEVERAL TIMES TO SHIFT THE GEAR. I BROUGHT THE VEHICLE TO THE DEALER AND IT WORKS FINE FOR TWO DAYS. IT STARTED HAPPENING AFTER TWO FIRST SERVICES TO THE VEHICLE BY DEALER. I BROUGHT THE VEHICLE AGAIN TO DEALER AFTER 1 WEEK AND EXPLAINED THE PROBLEM AGAIN. THEY DID SOME TROUBLESHOOTING AGAIN, THEY TOLD ME THAT THEY DIDN'T IDENTIFY THE PROBLEM THIS TIME. I SPOKE WITH HYUNDAI CUSTOMER SUPPORT AND THEY DIRECTED ME TO ANOTHER DEALER AND ASKED ME TO DOCUMENT THE PROBLEM. I TOOK THE VEHICLE TO ANOTHER DEALER AND THEY TOLD ME THAT THIS IS A COMMON ISSUE AND SUGGESTED THAT I UNLOCK THE "SHIFT LOCK" IN CASE OF EMERGENCIES! I TOLD THEM THAT SHIFT LOCK IS ONLY USEFUL IN CASE OF EMERGENCIES. BUT THE BRAKE PEDAL IS NOT RELEASING THE GEAR MOST OF THE TIME WHICH IS NOT ACCEPTABLE. THERE IS NO ANSWER FROM THE DEALER. TRYING TO CONTACT HYUNDAI OFFICIAL SUPPORT BUT NOTHING HEARD BACK FROM THEM AT (AFTER 2 WEEKS.) STATUS UPDATE 02/23/12
Apr 24, 2011
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
2011 SONATA SE. WILL NOT START. WARNING LIGHT INDICATES KEY NOT PRESENT OR PRESS BRAKE TO START. WHEN PRESSING BRAKE, PEDAL IS "STIFF". TRIED EMERGENCY KEY RESET PROCEDURE PER OWNER'S MANUAL. NO LUCK. WAIT 30 MINUTES, HEARD RELAY IN DASH CLICK, AND CAR RETURNED TO NORMAL OPERATION. 3RD TIME OCCURRED. NOTICED I HAD PULLED INTO PARKING SPACE BY TRUNING HARD RIGHT PRIOR TO SHUT OFF. ALSO, MY WIFE HAD OPENED THE PASSENGER DOOR AND CLIMBED IN PRIOR TO THE DRIVER'S DOOR BEING OPENED (POSSIBLE ALARM SYSTEM PROBLEM?) NO WARNING. DEALER IS STUMPED. MANY OTHERS HAVE SAME EXACT ISSUE. SUSPECT EITHER COMPUTER OR SENSOR PROBLEM. OTHER POSSIBLE CAUSE, ISSUE WITH THE ALARM SYSTEM WHEN TEH PASSENGER DOOR IS OPENED WHILE CAR IS LOCKED. CAR WAITS UNTIL AFTER A TIME RESET TO INITIALIZE THE RELAY AGAIN.... MILAGE 13,600. *TR
Apr 14, 2011
STEERING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING
1 complaint
I JUST PURCHASED A 2011 SONATA TURBO AND AM EXPERIENCING STRONG GAS SMELL INSIDE CAR WHEN GOING AT SLOW SPEEDS. I ALSO NOTICE IT PULLING TO THE LEFT. CANNOT TELL THE DIFFERENCE BETWEEN HIGH AND LOW BEAM WITH THE HEADLIGHTS. *TR
Feb 17, 2011
STEERING,TIRES
1 complaint
2011 HYUNDAI SONATA SE W/ NAVIGATION PULLS TO THE LEFT. NOW THE FRONT LEFT TIRE HAS A BIG BUBBLE ON THE SIDE WALL. CAR IS ONLY DRIVEN ON THE NJ TURNPIKE. 12000 MILES. I'VE TRIED CALLING UP HANKOOK ABOUT THE TIRE BUT NO RESPONSE FROM THEM. THE SERVICE MANAGER AT HYUNDAI ADMITTED TO THE 'PULLING PROBLEM'. SAYS ITS PREVALENT ON ALL THEIR MODELS ESPECIALLY ON THE SONATA SE & TURBO 2.0. ALSO, HE MENTIONED THAT THE REMEDY TO FIX THE PROBLEM IS TO INTERCHANGE THE TIRES FROM LEFT TO RIGHT! UNHEARD OFF! HE ALSO SAID THAT THERE IS SOMETHING WRONG WITH THE VEHICLE'S 'CAMBOR BOLTS' HYUNDAI IS LYING BY OMISSION OF FACTS TO THE PUBLIC. MY WIFE AND I FEEL SWINDLED AND CHEATED. WE USE THIS CAR TO DRIVE TO NEW YORK EVERYDAY AND NOW WE CAN'T BECAUSE WE'RE AFRAID WE MIGHT HAVE AN ACCIDENT. PLEASE HELP! *TR
Feb 15, 2011
FUEL SYSTEM, OTHER
1 complaint
CAR HAD BEEN DRIVEN APPROX 45 MILES, SHUT OFF , AFTER SHOPPING FOR APPROX 30 MIN RE-STARTED CAR STRONG FUEL ODOR COMING OUT OF VENTS FILLING CABIN WITH GAS FUMES CONTINUES WHILE DRIVING SLOW IN PARKING LOT AND OPEN WINDOWS TO GET FRESH AIR IN STOP SMELLING GAS FUMES ONCE DRIVING AT FASTER SPEEDS. *TR
Feb 15, 2011
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,TIRES,SERVICE BRAKES, ELECTRIC,EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
Feb 11, 2011
SERVICE BRAKES, ELECTRIC
1 complaint
I PURCHASED THE 2011 HYUNDAI SONATA JUNE 2010. I WAS REALLY ENJOYING THE NEW SLEEK LOOK OF THE SONATA. I HAVE NEVER OWNED ANY TYPE OF HYUNDAI VEHICLE BEFORE. WELL AS I BEGAN TO DRIVE THE VEHICLE - I NOTICED THAT THERE WAS A BIT TOO MUCH SKIDDING ON WATER OR DURING RAIN FALL. THIS WAS DURING A SIMPLE TAKE OFF FROM A STOP. JANUARY 2011 I WAS TRAVELING AT ABOUT 35 MILES PER HOUR LIGHT SNOW WAS FALLING BUT THE ROADS WERE CLEAR. AS I WAS APPROACHING TRAFFIC AHEAD THE LIGHT TURNED GREEN AND TRAFFIC BEGAN TO MOVE. I NOTICED THE CAR IN FRONT OF ME NOT QUITE TAKING OFF WITH TRAFFIC SO I BEGAN TO BRAKE. TO MY SURPRISE - GUESS WHAT - THE CAR WAS NOT STOPPING. MY NICE PICTURE OF THE SKIDDING CAR LITE UP AND THE VIBRATION UNDER THE BRAKE PEDAL STARTED. SO I LET OFF AND PRESSED AGAIN AND THERE WAS STILL NO STOPPING. I BEGAN TO BLOW MY HORN IN A PANIC TO WARN THE DRIVER AHEAD I WAS COMING. (WELL AS YOU ALL MAY OR MAY NOT KNOW - THE HORN IS PRETTY LOUSY AND ACCORDING TO THE OTHER DRIVER - AFTER I HIT HIM - HE DIDN'T REALIZE IT WAS MY CAR UNTIL IT WAS TOO LATE.) I LITERALLY HAD MY FOOT PRESSED TO THE FLOOR BLOWING THE HORN AND TRYING TO STOP THIS CAR BUT TO NO AVAIL IT DID NOT UNTIL WE COLLIDED. THANK GOD THERE WAS ONLY CRACKED BUMPERS INVOLVED BUT IT TRULY COULD HAVE BEEN SO MUCH WORSE. I AM TRULY AFRAID TO DRIVE THIS CAR IN THE VARIOUS ELEMENTS NOW BECAUSE I JUST DON'T KNOW WHAT TO EXPECT AND THE NEXT TIME WILL I BE ALIVE TO TELL ANOTHER STORY. PRETTY SCARY. *TR
Jan 05, 2011
VISIBILITY,SEATS
1 complaint
WINDSHIELD IS DEFECTIVE IN SEVERAL AREAS OF THE WINDSHIELD. VIEW IS DISTORTED THROUGH THESE SECTIONS OF THE WINDSHIELD, ESPECIALLY THE LOWER 1/3 AREA AND AREAS NEAR THE POSTS. PEOPLE HAVE COMPLAINED OF CAR SICKNESS LOOKING THROUGH THE GLASS. THE PASSENGER SEAT IS LOWER THAN THE DRIVER'S SEAT AND MY WIFE HAS LOOKED THROUGH THE WINDSHIELD AND THOUGHT I WAS GOING TO CRASH OR AT LEAST GO OFF THE ROAD. THE DEALER REPLACED THE ORIGINAL BUT THE REPLACEMENT GLASS IS WORSE. ALL THE SONATA'S ON THEIR LOT ARE AS BAD OR WORSE. IT APPEARS HYUNDAI'S SUPPLIER OF WINDSHIELDS IS MANUFACTURING DISTORTED WINDSHIELDS. IT APPEARS ALL SONATA'S ARE BEING MANUFACTURED WITH THIS DISTORTED GLASS IN THE WINDSHIELDS. THERE IS DISTORTION LOOKING OUT THE REAR GLASS THROUGH THE REAR VIEW MIRROR BUT WE CAN LIVE WITH THAT.
Dec 28, 2010
STEERING,SERVICE BRAKES, HYDRAULIC,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SUDDENLY LOCKED UP WHICH CAUSED HER TO COLLIDE INTO TWO WOODEN POSTS AND SIGNS IN A GRASSY AREA. THE BRAKES WOULD NOT ENGAGE WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE; A HOLE IN THE GROUND STOPPED THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE SEAT BELT DID NOT TIGHTEN TO SECURE HER DURING THE INCIDENT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT SHE PREVIOUSLY HAD THE VEHICLE INTO THE DEALER FOR RECALL 10V426000 (STEERING:GEAR BOX:SHAFT SECTOR) ON OCTOBER 8, 2010. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE COMPLAINT. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,000.
Oct 14, 2010
PARKING BRAKE
1 complaint
OUR NEW CAR ROLLS A LITTLE BIT AFTER APPLYING THE EMERGENCY (PARKING) BRAKE. *TR
Sep 26, 2010
ELECTRICAL SYSTEM,TIRES
1 complaint
MY 2011 SONATA HAS 7600 MILES ON IT. THE PROBLEM BEGAN AROUND 5000 MILES, BUT HAS GOTTEN PROGRESSIVELY WORSE. UPON TRYING TO TURN THE CAR OFF, THE ENGINE SHUTS OFF, BUT THE KEY IS STUCK IN THE ACCESORY POSITION. I CAN RESTART THE CAR AND DRIVE, BUT I CAN'T GET THE KEY OUT. IT JUST STAYS EITHER IN THE ACCESORY OR THE ON POSITION. I'VE HAD TO UNHOOK MY BATTERY TO KEEP IT FROM DYING BECAUSE I CAN'T GET THE KEY OUT. AT FIRST, I COULD JUST MOVE THE GEARSHIFT OUT OF PARK AND BACK INTO PARK, AND THAT WOULD USUALLY UNLOCK THE KEY. AS TIME WENT BY, THE PROBLEM WENT FROM HAPPENING ONCE A WEEK, TO ONCE A DAY, TO NEARLY EVERY SINGLE TIME I DRIVE THE CAR. ALSO, ONCE IT STARTED HAPPENING MORE FREQUENTLY, I COULDN'T TROUBLESHOOT TO GET THE KEY OUT. I WOULD JUST HAVE TO WAIT, SOMETIMES UP TO TWO HOURS, AND TRY AGAIN. EVENTUALLY, THE KEY WOULD JUST POP RIGHT OUT AS IF NOTHING HAD BEEN WRONG IN THE FIRST PLACE. VERY FRUSTRATING AND TIME CONSUMING. THE CAR IS CURRENTLY AT THE DEALERSHIP GETTING A NEW IGNITION. WE'LL SEE HOW IT WORKS. *TR
Sep 02, 2010
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
SONATA 2011 HORN AND ACCELERATION PROBLEMS. PEOPLE CAN NOT HEAR THE HORN. ALSO WHEN I TEST DROVE THEY SONATA THE TEST CAR HAD PROBLEMS WHERE THERE WAS ACCELERATOR PROBLEMS. WHEN I STEPPED ON THE GAS THE CAR ALMOST QUIT, PAUSED AND THEY TOOK OFF. THIS IS DANGEROUS AND COULD CAUSE AN ACCIDENT BY NOT ACCELERATING IN TIME. THIS HAS HAPPENED ON MY CAR AT LEAST 7 TIMES, ACCELERATE, PAUSE OR HESITATION THE MOTOR KICKS IN. WHEN I ASKED THE SALESMAN ABOUT IT AT THE DEALER HE TOLD ME THE MOTOR ON THE TEST CAR WAS PROBABLY COLD. THIS HAPPENS WHEN THE CAR IS WARMED UP. THIS IS VERY SCARY WHEN YOU PULL OUT IN TRAFFIC. ALSO THE HORN IS A JOKE. YOU CAN'T HEAR THE HORN AND IT NEEDS TO BE REPLACED. *TR
Aug 22, 2010
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
2011 HYUNDAI SONATA: I HAD HEARD ABOUT THE DOOR LATCH RECALL ON MY NEW SONATA VIA NEWS REPORTS. I PURCHASED THIS SONATA ON FEB 16TH,2010. SO,I CALLED AND THE DEALER(ST.AUGUSTINE HYUNDAI)SAID I WASN'T INCLUDED IN THE DOOR LATCH RECALL. THE DEALER SAID THERE WAS 2 BULLETINS ON MY SONATA ANYHOW. #1,THE IGNITION WIRE NEEDS REROUTING OR IT COULD BECOME AFRAID. #2,THE ECM COMPUTER NEEDED RE-PROGRAMMING AT THAT TIME WITH AN EXPLANATION THAT SOME NEW SOFTWARE FROM HYUNDAI WHEN IT ARRIVED TO THE DEALER,THEY WOULD CHECK THE PARAMETERS OF THE ECM COMPUTER PROGRAM. NOW,I HAVEN'T TO THIS DATE RECEIVED ANY INFORMATION REGARDING ANY OF THESE 3 ISSUES WITH MY NEW 2011 SONATA FROM ANYONE IN THE MAIL? ON 3/16/2010 YESTERDAY I RECEIVED A CALL FROM HYUNDAI USA CORPORATION. THE MAN SAID MY CAR" IS" AFFECTED NOW BY THE DOOR LATCH RECALL. I DIDN'T ASK HIM ABOUT THE OTHER 2 BULLETINS MENTIONED BY THE DEALER NOR DID HE MENTION THEM TO ME. HE SAID I WOULD RECEIVE A LETTER ABOUT THE DOOR LATCH RECALL SOON. BUT NOTHING AGAIN ABOUT THE OTHER 2 ISSUES? I HAVE BEEN ON HOLD FOR 45 MINS ONCE TODAY AND 35 MINS YESTERDAY AND JUST HUNG UP BECAUSE ITS BEEN TOO DIFFICULT GETTING ANYONE AT HYUNDAI,THE PRESS(OR SPEAK) RECALL OPTION TO ROUTE ONES CALL ON PHONE OR DEPT SAID ITS HAVING HIGH CALL VOLUME DUE TO RECENT RECALLS.I CALLED ST.AUGUSTINE HYUNDAI BACK YESTERDAY AND SPOKE TO SERVICE MANAGER AND HE SAID IT'S SHOWING NOW ABOUT THE DOOR LATCH AND THE OTHER 2 ISSUES STILL EXIST LIKE HE TOLD BE WEEKS BACK ALREADY ON THE PHONE. I ASKED WHAT NEEDS REPROGRAMMED WITH THE ECM COMPUTER. HE ASKED ME TO HOLD,CAME BACK AND SAID IF THAT ISN'T TENDED TOO. THE ENGINE COULD STALL OR THE CAR MIGHT SUDDENLY BE ABLE TO GO NO FASTER THEN 20MPH. THIS SOUNDS UNSAFE AND I HAVEN'T RECEIVED ANY LETTER OFFICIAL FROM HYUNDAI CORPORATION. IF I'M DRIVING AND MY CAR STALLS OR I'M ON THE FREEWAY AND THE CAR DROPS FROM 70MPH TO 20MPH WITHOUT MY DESIRE TO DO SO IS UNSAFE?THEY SUPPOSEDLY SPENT 4 YEARS DEVELOPING THE VEHICLE. *TR
Mar 17, 2010
Frequently Asked Questions
How many problems does the 2011 HYUNDAI Sonata have?
The 2011 HYUNDAI Sonata currently has 3343 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2011 HYUNDAI Sonata?
The most common problems reported for the 2011 HYUNDAI Sonata are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2011 HYUNDAI Sonata problem data come from?
All problem and complaint data for the 2011 HYUNDAI Sonata comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - HYUNDAI Sonata
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other HYUNDAI Models
Accent
Azera
Elantra
Elantra GT
Elantra N
Elantra Touring
Entourage
Equus
Excel
Genesis
Genesis Coupe
Hyundai Steel Industries, Inc.
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models