2013 HYUNDAI Sonata Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1848
Complaints Reported
Complaints by Component
ENGINE
458 complaints
My 2013 Hyundai Sonata qualifies for a Lifetime Warranty engine replacement under the Theta II Class Action Settlement. The dealership is refusing coverage unless I provide maintenance records, even though the settlement prohibits denial based solely on missing records or the presence of sludge. Hyundai must prove neglect caused the failure, which has not been demonstrated. I am requesting review by the Engine Settlement Team and approval of my engine replacement.
Dec 10, 2025
Vehicle: 2013 Hyundai Sonata VIN: [XXX] Mileage: [163,000] Summary: Theta II 2.4L GDI engine bearing failure (Recall 953 / 20V-393) – severe knocking, risk of sudden engine seizure/fire. Dealer refuses lifetime-warranty repair and forced consumer to pay towing to avoid lien/fees. Description: This vehicle is covered by NHTSA Recall 20V-393 (Campaign 953) and the court-approved Theta II engine class-action settlement providing a lifetime warranty for rod-bearing failure. The engine now has loud knocking from failed rod bearings – the exact defect addressed by the recall and settlement.On 11/28/2025 I dropped the vehicle at Group 1 Hyundai Southwest Houston (10301 Southwest Fwy, Houston, TX 77074) for diagnosis and repair under the lifetime warranty. The dealership confirmed bearing failure but refused to repair, stating the vehicle is “not eligible” because the free Campaign 953 knock-sensor software update was never performed. No owner (current or prior) ever received any recall notice or settlement notice despite Hyundai’s legal duty to notify all registered owners.On 12/04/2025, service advisor Tevin told me to remove the car by Friday or face storage fees and possible lien sale. To avoid unlawful charges for a known safety defect, I paid $192.70 out of pocket for AAA to tow the vehicle off the lot on 12/05/2025 (receipt available).Hyundai is using its own failure to provide notice as justification to deny legitimate lifetime-warranty claims and shift costs to consumers. The unrepaired vehicle remains a serious safety hazard (engine stall/fire risk) on the road.Requested Action: Investigate Hyundai Motor America and its dealers for (1) systemic failure to notify owners of Recall 953 and the Theta II settlement, (2) wrongful denial of lifetime-warranty engine repairs, and (3) imposing towing/storage fees on consumers for admitted safety defects. I have filed a claim with the settlement administrator and can provide receipts, recorded calls, and docs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 05, 2025
Component/System Failed - Engine – connecting rod bearing wear resulting in complete engine seizure. - Engine is available for inspection upon request. Safety Risk - Engine seizure occurred while my mechanic was driving, causing a complete loss of motive power.Created immediate risk of crash due to inability to accelerate or control vehicle. Hazard to driver, passengers, and others on the road. Reproduction/Confirmation Failure matches known defect described in Recall 17V226000: premature bearing wear leading to engine seizure. Maintenance records confirm proper service; dealership denied repair citing “owner negligence,” which is inconsistent with the recall symptoms. Inspection Engine has not been repaired or replaced by manufacturer. Vehicle was inspected by dealership service tech who determined failure was caused by negligence (text denial received). Spoke with customer service and they confirmed denial. Full maintenance records available for inspection. Hyundai requested service records - we were not able to find all service records, as some have closed, and some have files for 400 days only (jiffy lube). Warning Lamps / Symptoms No warning lamps illuminated prior to failure. Engine knocking and oil pressure loss were observed immediately before seizure. Failure was sudden and catastrophic. Additional Information / Assessment Vehicle: 2013 Hyundai Sonata, VIN [XXX] . Recall 17V226000 identifies bearing wear that may result in engine seizure. Failure is consistent with the recall defect, regardless of warranty expiration. Manufacturer has refused to perform required recall inspection or repair, citing improper negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 20, 2025
My engine recently seized on my vehicle and Hyundai is refusing to replace my engine. Per their website my vehicles engine has a lifetime warranty. This warranty is eligible for class vehicles who have has to campaign 953 reformed on their vehicles prior to engine failure. This was performed in n my vehicle on April 16, 2019. Per Hyundai’s website. I am being offered a settlement I did not take part in instead of my engine replacement and it should be illegal for them to go against their own word.
Nov 12, 2025
Sir this is not first time to make complaint I brought my car to Hyundai company after I got an appointment and they called text emailed me and the know my car information on 10/1/2025 I brought my car but they mentioned wrong VIN NUMBER and after that I came back on 10/8/2025 but when I got there to finish my recall 953 they said your car rebuild title and now my car engine I think out I don’t know but they changed the engine before and i bought the car three months ago and now I can not drive it please help me with that the car just stopped when I was driving and 124369 miles and how the rebuild car not affected by recall
Oct 21, 2025
+ 453 more complaints for this component
STEERING
259 complaints
Took car to my local mechanic for a clunking sound when turning steering wheel side to side, while standing still. Mechanic states problem at steering knuckle. In addition he stated that there is a Hyundai recall for this problem. I haven’t been able to find the recall for the steering problem when submitting my VIN.
Jul 09, 2025
Steering wheel is making a clunk noise like somethings loose
Feb 02, 2025
Hyundai issued Extended Warranty directive TXX7 dealing with the "rubber coupling in the motor driven power steering assembly" The directive covered the replacement for 2011 to 2014 model year Sonata for 10 years from the date of delivery or first use or 100000 miles, whichever occurs first. Hyundai indicates in TXX7 that "wear of the coupling does not affect the ability to steer or control thee vehicle and is not a safety issue" I have a 2013 Sonata with less than 75000 miles but is clearly over 10 years since the "date of first use". The "thud" in the steering wheel began at about 70000 miles and seems to be progressively more pronounced. I have read that the wear can in fact be a safety issue. I have contacted Hyundai Customer care twice and in both cases they indicate that because I have owned the vehicle for more than 10 years, the warranty period has expired My contention is that - do they deem that the part fails because "time" or "usage (mileage drive or used). Simply because I have not driven the car over 100000 miles (25000 less) should not disqualify me from from TXX7.
Jan 22, 2025
My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Service Manager, diagnosed the problem as a failing soft coupler between the car's steering column and "Motor Driven Power Steering" motor. NHTSA is aware of the problem, and Hyundai was compelled to issue an elusively brief warranty extension. Having taken delivery of the car over 10 years ago, that warranty extension does us no good, and I'm being told that at the Hyundai Dealer, the job will cost us between four and six hundred dollars, including a complete wheel alignment they say will be made necessary by the repair. I found that a modestly skilled, able bodied, and properly equipped "shade tree mechanic" can buy an aftermarket replacement of this soft coupling for less than fifteen dollars and, with care and a little luck, can complete the repair for ostensibly less than that. (...Unless the job truly creates a need for a wheel alignment.) Since learning all of this, while I've considered whether my bad back is up to the cost-saving job, we've needed to keep driving the car. I estimate we've put another 1,600 miles on it and, especially lately, the coupler's deterioration has obviously been accelerating. My wife and I have agreed I'd best not tackle this as a DIY project so, at Great Lakes Hyundai in Streetsboro, Ohio, we have an appointment for its replacement and subsequent wheel alignment, but we worry about it lasting until then. We feel lucky to be able to afford the ESTIMATED costs, but shouldn't have to. This is a premature and DANGEROUS component failure. A recall should be issued. Hyundai should pay for all of it. ~ [XXX] , Ohio INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 27, 2024
I own 2013 Hyundai Sonata limited . It has 37000 miles ( Approximately). When I drive the car and move the steering wheel to rt or lt, it makes clicking noise. At times I felt I can't turn or take exit. It is scary and afraid that steering wheel will freeze. I called dealer where I bought the car , they want me to leave the car for 5 days. They will do the diagnostic work costing $214 . They didn't promise just tell me that they will call the company and see if they will for the work. will reply from you before I drop the car because the repair work will cost me about $800. Please help. A B
Apr 30, 2024
+ 254 more complaints for this component
EXTERIOR LIGHTING
99 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the taillight bulbs failed to function as intended. The contact stated that the taillight bulbs overheated and burned out quickly. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with taillight wiring harness failure. The contact was informed that the taillight wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the contact stated that the recall notification was not received. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 199,500.
Jul 15, 2025
The tail lights in this car are constantly burning out. We have to replace them about every month or two. It’s either one side or the other and it has happened so many times since we had the car it’s ridiculous
Jun 05, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated while driving on the highway at an undisclosed speed, the contact pulled over by the local Police because the taillights were inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs; however, the failure persisted. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed, and the contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
Apr 22, 2025
The contact owns a 2013 Hyundai SONATA. The contact stated that while driving on the highway at an unknown speed the contact was pulled over by local police due to their vehicles tail lights no longer functioning, no warning lights were illuminated. The contact attempted to replace the bulbs however the failure persisted. The vehicle was taken to a local dealer where it was inspected, however the vehicle was not diagnosed as the contact was advised that their VIN was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
Apr 22, 2025
The tail lights won’t stay on even with new bulbs in it. This was a recall and the recall disappeared. This is not safe for my car to be missing a tail light every night. Please help
Jan 06, 2025
+ 94 more complaints for this component
UNKNOWN OR OTHER
86 complaints
There are 2 cracks on the dashboard directly over the passenger airbag that were there when I bought the car and there is another crack that happened some time between yesterday and today. The Crack is almost the width of the dashboard. If there is an accident I'm worried about get hit by pieces of plastic dashboard.
Jul 29, 2025
Vehicle DASHBAORD has been facing UV related reactive damages by small line cracks and now it's progressing to larger lines. Similar damages in other manufacturers like Toyota and Lexus are covered by manufacturer as recalls .
Jun 22, 2025
When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides
Jan 20, 2025
The driver’s door and back door stopped opening inside and out. The back door on the driver’s side stopped opening first about 2 years ago, then the driver’s door stopped opening a few days ago. I am fearful of being trapped inside the car in the event of an emergency.
Oct 14, 2024
For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed,its on national backorder. Now my left brake light went out. So now I have no taillights,brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.
May 17, 2024
+ 81 more complaints for this component
ELECTRICAL SYSTEM
58 complaints
my car caught fire. The area where the stereo, heater, all melted even the windshield cracked and the gear shifter melted.
Jun 10, 2025
Within a span of 6 months, 3 out of 4 doors on this car failed. The interior handle on the driver's side snapped off; it crumbled apart and sliced through the hand of the person opening the door. This occurred while the car was in park. Within 6 months the door latches on both rear doors froze and made it impossible to open the doors. This meant that no one could enter or exit through the rear of the car. Children needing to ride in the car would have to climb through the front to get to the back but would be unable to open the doors to exit, since the door latches failed. Though this is an older car, it is gently used and, at most, is driven 13 miles a day to and from work. Rear doors had rarely been used when they broke.
Apr 06, 2025
All 4 of my door lock actuators have failed since, 1 year in to owning the vehicle. There is a safety concern in not being able to get into or out of the vehicle due to the locks failing. As well as, making me a target for theft. Sometimes the locks will lock, other times they will not. I once put my dogs in the car and the locks would not open back up, it was terrifying. The component has not been checked yet, but I see there was a recall but my Vin was not included for some reason. This happens without warning.
Jul 01, 2024
Hello, My rear brake lights burn out frequently and the bulbs get so hot it deforms the plastic bulb holders and the light bulb falls out resulting in no brake lights. This has been happening for over 10 years. Hyundai has acknowledged the problem and sent a notice to repair it for free if the car is less than 15 years old or less than 200,000 mile. My Sonata has 210,000 miles and they will not repair the defect. I've replaced hundreds of bulbs and multiple bulb holders/wiring harnesses. My daughter has been pulled over multiple times and yelled at from other drivers because her brake lights do not work. The reason why these bulbs get so hot is because it receives to much voltage. Hyundai acknowledges this fact. My brake lights receive 13.4 volts instead of around 12. To much voltage gets them hot and burns them out quicker. It's a safety issue Hyundai acknowledges but wont repair. I guess I have no alternative but to keep replacing the bulbs.... This car is not ready for the scrap yard yet as it get a new engine from Hyundai because the original seized up from another Hyundai defect Do you have any recourse or advise on how to get Hyundai to repair it like they would if the car had 199,999 miles on it? Hyundai refused to budge on the matter. Any advice?
Apr 18, 2024
Driver side brake lights keep melting the housing replaced at my cost the housing and bulb 2 times took to dealer no help went in at 202258 miles for service had a extended warranty which had expired at 200,000 dealer offered no help told me about cost of new housing I looked and found bad bulb replaced it for $6.00 insteaded of $300 plus dollars for housing dealer was no help with this problem safety problem with no brake light
Feb 07, 2024
+ 53 more complaints for this component
SERVICE BRAKES
55 complaints
Braking system failed on my Hyundai Sonata Hybrid 2013. I was driving on the highway and suddenly the vehicle started a constant beeping noise and the dashboard illuminated with a message that read "Hybrid System Warning! Safely Stop and Do Not Drive" as I driving 70 MPH on the highway, causing me to have to swerve onto the shoulder to avoid being rear-ended by vehicles traveling behind, this is a very dangerous issue, and Hyundai is placing safety of others on the lower rung of their priority list. I had the vehicle taken to the shop where I was initially told that the issue is contaminated braking fluid, the need to replace brakes and the brake master cylinder. Shortly after being notified of the issues that technician diagnosed I agreed to have these items replaced. However, when I went to pickup my car after being notified that services were "completed" the vehicle continued to have the same issues, the vehicle never made it off of the Hyundai car lot. The vehicle has been with Hyundai for over 2 months and suddenly I am being told that there is an ABS issue and that it will cost over 5,000 dollars to complete repairs. I scoured the internet and noticed that there are many other complaints similar to mine.
Sep 24, 2025
Sudden brake failure while driving at speeds around 40 mph, where both the accelerator and brakes became unresponsive, forcing me to coast before regaining limited braking ability after repeated pumping or having to "restart" the car completely. During these events, loud grinding or dragging noises and vibrations were present. Despite adequate brake fluid levels and pad condition, the brake pedal went to the floor. Could be a potential hydraulic or booster failure. It is available for inspection upon request. I was in the car with a significant other at the time of the incident, this happened around 9 times on a very busy highway during a rush. I have been able to reproduce the problem on my own but has now been inspected by a dealer or independent service center. Online resources indicate others with the same symptoms under same conditions have. The component has not been manufacturer, police, insurance representatives or others. But I have very recently (around 4 months ago) passed a vehicle inspection. There were no warnings or other symptoms prior to failure, it's very sudden and having no idea when and where it would happen makes the car inoperable.
Aug 20, 2025
I was pulled over by law enforcement due to both brake lights being out. Further investigation while changing the bulbs for the 3rd time in 1 year found the housing was deformed and plastic around the bulb housing was melted. The left light bulb was completely black and was difficult to replace the plug back into the plastic housing. The right light bulb metal piece melted into the socket and the glass part of the bulb fell off the metal piece and would not come out of the brake light assembly as if it was now to big to fit throught the hole. This bulb broke off the metal piece and fell into the brake light assembly. After using pliers to remover the broken metal piece from the bulb socket. The new bulb was placed and still could not fit in the hole it is designed to fit. Further inspection reveals the plastic housing the bulb should fit has melted and can no longer accept the new bulb or removal of the previous bulb. This is a safety hazard as the bulb and wiring gets too hot and could heat up the plastic to the point of burning the inside of the trunk. As well as continuing replacement for the bulb of which now cannot be replaced. Potenial safety risk for an accident if the brake lights cannot be replaced due to warping or melted housing. There was no warning or safety notice provided. Until I researched and found the problem has been reported by many owners of this make and model and there is even a recall that went out in January 2024 for the exact issue. I reported this to the dealer who informed me my vehicle is not apart of the recall even though my vehicle meets all requirements of the recall and extended warranty for the recall. Year, make, model, within mileage requirements and the safety issue being present. They want to charge me just to confirm the issue and possible charge for the repair.
Apr 30, 2024
Around mid-April of 2023, I was driving and i attempted to LIGHTLY apply my brakes and an alarm starts going off. Then the brakes VIOLENTLY start grinding. I went from 50mph to an immediate 10mph. The dealership said they replaced the fuse that SHOULD solve the problem. It did not. My car has been sitting at the dealership for a whole year now. They have not been able to update me on when it will be fixed. They have made ZERO attempts to provide me with a reasonable accommodation for my ONLY form of transportation being their lawn ornament for a year. I lost my job. I lost my place to live. And they are doing nothing. Now they say they're going to be replacing fuses to fix the issue but they already tried that and it did nothing. Every time I call to ask about an update, they put me on hold for over 10 minutes and then say there's nothing they can do at this time. The only thing they have tried to do is attempt to get me to buy a whole new car, which is out of the question because mine is completely paid off. This has seriously affected mine and my child's life. I don't even have a vehicle to go grocery shopping or make it to dr appointments or shoot functions because I have no way to get there.
Apr 01, 2024
after 5 months Hyundai does not have a remedy for NHTSA Recall Number 23V651000 which is an acknowledged fire hazard. What is NHTSA doing ro encourage Hyundai to move more quickly?
Mar 09, 2024
+ 50 more complaints for this component
FUEL SYSTEM, GASOLINE
52 complaints
See attached document for complaint. I am reporting a safety incident involving my 2013 Hyundai Sonata Limited 2.0T (VIN# [XXX] ), which was subject to an open recall at the time of sale. On XXXXXXXXXXXXXX, the vehicle stalled and caught fire within minutes. It was declared a total loss. Two elderly passengers were in the car; one suffered breathing issues due to smoke inhalation. NHTSA records show Recall 22V312000 / Hyundai Recall #227 was issued August 31, 2022, for a defective low-pressure fuel hose that can leak and cause fires. The remedy was available before I purchased the car on April 11, 2025, but was never performed by the selling dealer, Auto Express of [XXX] . I request NHTSA investigate: 1.Why the recall was not performed prior to resale; 2.Whether Hyundai and its dealers are meeting notification and repair obligations; 3.Whether enforcement action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 24, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that there was a strong gasoline odor inside the cabin of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The low-pressure fuel hose was replaced under the recall; however, the failure reoccurred two months later. The vehicle was taken back to the dealer, where it was diagnosed and determined that fuel was leaking from the high-pressure fuel pump (HPFP) and the high-pressure fuel pump (HPFP) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000.
Mar 15, 2023
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jan 30, 2023
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Nov 17, 2022
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The local dealer was contacted and stated that earliest appointment for the repair was in the 1st Quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 152,000. Parts distribution disconnect.
Oct 31, 2022
+ 47 more complaints for this component
FUEL/PROPULSION SYSTEM
45 complaints
Theres a know recall for this issue. Recall 189 AND 227 for hyundai. Fuel leak right by the regulator on the hose. Mine is doing the exact thing. My motor isnt covered for some reason. Same make and model. So id like to make a complaint and make it know the exact same issue is happening STILL, 2013 hyundai sonata and they wont cover it. So if another recall could be opened to help others. I mean its the exact same issue.
Sep 03, 2025
The vehicle has begun to vibrate/shake badly but manageable. When a code reader was connected to the vehicle both codes 7E9 and 7E8 showed up. Upon researching, information has been found that these specific vehicles have been known for recalls due to fuel hose issues. If I continue to drive this vehicle without the issues being resolved which is not my fault, I jeopardize my son and I’s lives as well as any potential future passengers.
Feb 03, 2025
My low pressure fuel hose has a leak. The amount of gasoline that is spraying on my spark plugs and engine is concerning. The gas fume smell coming in through the vent was horrible. After finding this leak I came to the conclusion that I am very lucky My car didn’t catch fire while I was driving. For some reason there is already a recall in place that includes my vehicle year but does not include my vehicle Vin. How do I get my vehicle included in this recall so that it can get repaired? The recall in question is NHTSA number 227 or 22V – 314. At this time, the car is sitting in my driveway and I am not inclined to move it until I know it can get repaired. At that time, I will have it towed to the dealership.
Sep 02, 2024
Fuel line is leaking as with the recall, but my car shows that it is not part of the recall 189...fuel tube. Problem is the same as the recall campaign 189
Jun 11, 2023
I have owned my car about a year. There were no problems from the beginning but just a few days ago I was waiting in my car and turned the heater on. The strong smell of fuel came through the vents I immediately shut off the vents and took the car home and did not drive it for a few days. After a inspection from myself to see if I could find the issue nothing was found and so I took the car into a shop to have them inspect it. They quickly found that the metal high pressure fuel line was leaking at the connection to the fuel pump. They said I was lucky that the car had not caught on fire during the drive to the shop as the leak was right near the spark plugs and the fuel vapors were very strong. They tried to reestablish the seal and the leak is worse now. The car is undrivable and I will have to replace either the fuel line and/or the fuel pump.
May 07, 2023
+ 40 more complaints for this component
AIR BAGS
41 complaints
The airbag indicator light for the driver came on after I got into the car. The light being on means the airbag protection system for the driver is off. This occurred at about 137,000 miles. I called my closest Hyundai dealership, Eckert Hyundai, within a month to report the problem and I was told by the dealership that there was no recall on the vehicle regarding the issue I was reporting. I have been driving a vehicle that will not protect me in any type of collision.
Oct 11, 2025
The Air bag light came on on the dashboard of my 2013 Hyundai and wouldn’t go off. When I took it to the local Hyundai dealership, they diagnosed the problem as the airbag clock spring. I asked if there was a recall for the clock spring, and was told no. They install a new OM Clock to fix the problem, and it cost me $805.77. When I returned home, I did my own research and found there was a recall for the Clock Spring in 2011 - 2013 Hyundai Sonatas, but only for certain VIN Numbers. I then contacted the Service manager who confirmed that the recall is only for certain VIN numbers. Since Hyundai know this is a problem, why not cover the repairs for all Sonatas with the problem. It’s unfair for they to cherry pick certain VIN numbers for repair and deny others with the same problem.
Sep 28, 2025
The airbag warning light on the dash is illuminated. Diagnostic code B1481 Driver airbag resistance too high.
Sep 16, 2025
Srs light on. Problem code indicates high resistance on driver's side air bag. Dealer said it was the airbag control module, but refused to give me the actual estimate or anything in writing other than problem description. There was a recall for other 2013 sonata airbag control modules, mine was not included apparently, but it has the same issue as the recalled ones. Dealer wants $3000 to replace the module.
Jul 31, 2025
The contact owned a 2013 Hyundai Sonata. The contact stated that while driving approximately 35 MPH, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. The air bag warning light illuminated prior to the incident. The contact then crashed into the rear of a utility trailer, where it came to a stop. The contact broke a tooth. The paramedics were called and performed a check; however, the contact did not go to the hospital or urgent care. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The insurance company was contacted and declared the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Apr 23, 2025
+ 36 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
32 complaints
All bulbs in vehicle do not work. No matter how many times I have them replaced they continue to blow or not work. Without headlights I cannot drive, without brake lights other drivers cannot see me. This is a HUGE SAFTY ISSUE. I cannot drive my vehicle because lights are malfunctioning.
Jul 03, 2024
Tail lights constantly burn out. I have now replaced the same taillight harness 3 times and each time it is burned. This is a serious fire hazard
Jul 27, 2023
The contact owns a 2013 Hyundai Sonata. The contact stated that upon turning off the vehicle, the rear brake lights remained illuminated. Due to the failure, the vehicle failed to start up due to the battery being drained overnight. The contact researched the failure and discovered how to disconnect the brake lights to prevent the battery from being drained. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Jul 03, 2023
Car needs to rewired because my break lights keep blowing out & will no longer work. They are burned from the inside. Also when turning on lights to my car the car stalls.
May 29, 2023
The electrical system of the vehicle malfunctions regularly. When the headlights are on, the brake lights are stuck on and do not turn off, nor do they properly "activate" when braking. If the headlights are off, they work just fine. If the headlights are on, the entire dashboard lighting is prone to going haywire. On several occasions with the headlights on, the electrical system has malfunctioned and turned off all lights, inside and outside. They will not turn back on unless I turn the headlights off and back on. Turning on the high beams has made the lighting malfunction and the entire vehicle will decelerate, even when pressing on the gas. I will gladly allow my vehicle for inspection upon request. This is clearly a hazard to both myself and other vehicles on the road, especially at night. Not only is the lack of functional brake lights a hazard, but so is having rapidly flashing lights on the dashboard to myself as a driver. Moreover, the headlights randomly turning off at night is extremely dangerous, as is the random deceleration. Upon looking into it to see if I could find an answer, I learned it's a common problem with 2011-2014 Hyundai Sonatas and to see that so many have this issue but nothing has been done to correct it is shocking. My local dealership did inspect my car upon an engine seizure a few years ago, but all they reported was an issue with the passenger side brake light bracket and bulb (another common issue it seems). I have never received any sort of warning lamp or message, aside from the traction light randomly coming on from time to time for no reason.
Mar 19, 2023
+ 27 more complaints for this component
POWER TRAIN
31 complaints
The contact owns a 2013 Hyundai Sonata. The contact called to report a technical issue with a Hyundai Technical Service Bulletin and the software that the manufacturer was reprograming for the Hyundai transmissions; TSB Number: 13-AT017. The contact, a certified mechanic, purchased a 2013 Hyundai Sonata from a customer due to the transmission failure. The contact attempted to order a new transmission from the manufacturer, but no transmission was available. The contact ordered a compatible transmission from Kia. The contact successfully installed the transmission. The installation instructions which stated that the motor control unit and transmission control unit software needed to be reprogramed. The contact was able to successfully road test the vehicle and then had the vehicle towed to a dealer. The contact stated that after the software was reprogramed, while attempting to road test the vehicle, immediately there were several unknown warning lights illuminated. The contact checked online and determined that the TSB issued by Hyundai for the software reprograming outlined temperature values that were not the values show on the testing equipment. The contact called the dealer and was informed that using the Kia transmission in a Hyundai vehicle, there was no assistance to be offered. The contact diagnosed the vehicle and determined that the Hyundai software was incorrect and wanted to notify the NHTSA of the failure. The vehicle was not repaired. The manufacturer was informed of the issue. The failure mileage was not provided.
Aug 22, 2025
Car is in park, refuses to shut off due to car saying car is not in park
May 15, 2025
The contact owns 2013 Hyundai Sonata. The contact stated while driving at various speeds, the gear indicator on instrument panel independently shifted. Despite the failure, the contact stated that the transmission continued to operate normally. The contact stated that several days later while at a complete stop, the vehicle hesitated while depressing the accelerator pedal and the engine revved to a high RPM. The contact called and informed the dealer of the failure. The contact was made aware that the failure was a common failure for the make and model of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V434000 (Power Train); which the contact linked to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
May 12, 2025
WHILE DRIVING AND USING THE ACCELERATOR , THE RPM WOULD REV UP BUT THE CAR WOULD NOT MOVE. THE CAR WOULD THEN JERK BACK AND FORTH. ONLY ABLE TO GO APPROXIMATELY 10 MILES PER HOUR, BUT THE RPM WOULD GO AS HIGH AS 6K OR 7K RPM. DANGEROUS TO DRIVE. WHEN IDLE, ALSO FELT RPM GO UP AND JERKING MOTION
Jun 17, 2024
The main power relay for the hybrid battery shorted out causing the safety plug to also short out. I was driving down the road in a rural location and an error message came up on the screen saying hybrid system error, pull over immediately, and the car would not restart after I pulled over. The car was towed to the dealer and the dealer said that the power relay and the safety plug were shorted out. The main issue that I have is that the hybrid system warning light has come on multiple times and the car had to be towed to the dealership. They always said it was a software problem. The hybrid system warning pull over light first occurred 5 or 6 years ago.
Aug 15, 2023
+ 26 more complaints for this component
ENGINE AND ENGINE COOLING
29 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure persisted. The contact previously received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed, and determined that the engine short block had failed and needed to be replaced. The contact was informed by the dealer that the vehicle would not be serviced under the recall. The contact was offered a buyback option for the vehicle and was also offered a loaner vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Dec 05, 2025
The contact's daughter owns a 2013 Hyundai Sonata. The contact stated that the vehicle failed to start. The contact's daughter replaced the battery. A mechanic was able to restart the vehicle; however, the engine made an abnormal knocking sound. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) for which the VIN was included. The dealer and the manufacturer were not contacted. The failure mileage was approximately 95,000.
Oct 29, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle stalled and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted. The check warning light was occasionally illuminated. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the recall repair was denied. The vehicle was taken to a local dealer, where it was diagnosed and determined that the waste gasket, timing belt, and battery needed to be replaced, and a coolant flush needed to be performed. The vehicle was not repaired. The contact was advised by the local dealer that, due to the mileage and year of the vehicle; the recall repairs could not be redeemed. The contact stated that rental reimbursement was denied. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.
Oct 14, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that the engine was consuming an abnormal amount of engine oil. No warning light was illuminated. In addition, occasionally while driving at various speeds, the vehicle lost automotive power. The local dealer was contacted, and the contact was advised that the vehicle could not be repaired under an unknown NHTSA Campaign because the vehicle had a Rebuilt Title. The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Oct 08, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that while depressing the brake pedal, the vehicle shut off with an audible warning chime and several unknown warning lights illuminated on the instrument panel. The contact was able to restart the vehicle soon after failure. The contact stated that on another occasion, while depressing the brake pedal, there was an abnormal ticking sound coming from the vehicle, and the engine shut off. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The dealer was notified of the failure, and the contact was informed that there was only an anti-theft recall on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Jul 28, 2025
+ 24 more complaints for this component
VEHICLE SPEED CONTROL
29 complaints
When you accidently hit the side of the brake pedal or slightly touch the brake pedal there is a rubber brake pedal stopper that engages the brake light switch. The brake pedal stopper eventually gets a hole in the middle and will not completely push the tab on the brake light switch all the way and sometime it will not completely release. When this happens and you try to accelerate the car with the gas pedal the car will not respond. In fact, it will actually start to decelerate. This is dangerous if you are trying to pass a vehicle or trying to make a turn with oncoming traffic because the car is slow to respond. Sometimes the car will not respond when you are at a dead stop and press the accelerator. When you pump the gas the switch will let loose from the rubber pedal stopper that is holding it and the car will jump forward suddenly. You could rear end another car very easily. Go to this YouTube video for a better explanation: [XXX] . This condition has happened multiple times and occurs randomly. I have been fortunate not to have an accident. A $3.00 part suppose to fix the problem but most technicians don't know about this simple fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 03, 2025
Started car normally this morning, engaged transmission, car would not accelerate. Pressing gas pedal had no effect. After a couple of blocks, shut off engine. Then restarted, same problem. Had to get to appointment, so stopped and restarted twice more, second time ran normally and I reached my appointment. Started car to return home, same problem for some seconds, then normal. Later taking son to medical appointment, lost pedal function mid trip for a few seconds, then continued to appointment
Jul 22, 2024
I was driving and the car slowed down in mid street on a busy road and started to stop then it sped up very fast then it slowed down again and sped up very fast again I had to drive all the way home 15 minutes without barley pressing the gas I went to AutoZone to get a code reader to see if what had happened would pop up on it and they said nothing but that incident was very strange because it has never happened before and it happened out of nowhere on a very busy street
Oct 23, 2023
FEBURARY 28 2019 COMING HOME FROM MY MOTHERS BIRTHDAY DINNER MY 2013 HYUNDAI SONATA ACCELERATED ON IT'S OWN. THE VEHICLE WENT FROM 35MPH TO 65MPH IN A FEW SECONDS. BETWEEN THE RAIN AND SUDDEN ACCELERATION THE VEHICLE LOST TRACTION. I TRIED THE BRAKES, EMERGENCY BRAKE AND TRIED TO PUT THE CAR IN NEUTRAL AND FAILED.I WAS ABLE TO KEEP THE VEHICLE FROM GOING OFF THE SIDE OF THE MOUNTAIN WITH MY 5 YEAR OLD DAUGHTER. I WAS ABLE TO DRIFT INTO A ROCK WALL INSTEAD. WE HIT AT APPROXIMATELY 40 TO 45 MPH. MY 2013 HYUNDAI SONATA WAS TOTALED. I WAS FINALLY ABLE TO GET THE GEAR SHIFT TO GO IN PARK AND TURN OFF THE VEHICLE. POLICE REPORT SHOWS MECHANICAL MALFUNCTION. WE ARE LUCKY TO BE ALIVE. THIS HAPPENED IN HELEN WHITE COUNTY GEORGIA. WHEN THE TOW COMPANY ARRIVED THEY TURNED THE CAR ON AND IT WENT TO FULL ACCELERATION. EMT POLICE OFFICER AND TOW TRUCK DRIVER WITNESSED. I ALSO HAVE PICTURES IN ADDITION I HAVE 2 VIDEOS FROM MY HUSBANDS ASE CERTIFIED SHOP OF THE CAR BEING TURNED ON AND ACCELERATING ON IT'S OWN IN PARK. *TR
May 22, 2020
PRIOR TO THIS ALL STARTING THE ESC DASH LIGHT CAME ON. WE PULLED OVER, SHUT THE CAR OFF, TURNED IT BACK ON AND THE LIGHT WENT OFF. NOT SURE IF IT WAS RELATED BUT THE ACCELERATION ISSUES STARTED THE SAME DAY. WHEN PUSHING ON THE GAS PEDAL AT TIMES THE CAR DOES NOT ACCELERATE. IMMEDIATELY LEAVING OFF OF THE GAS PEDAL AND PUSHING AGAIN IT WILL THEN ACCELERATE. IT APPEARS COMPLETELY RANDOM AND HAPPENS SPORADICALLY AT DIFFERENT SPEEDS. HAPPENED 9 TIMES WITHIN 3 DAYS. 4 TIMES WITHIN THE FIRST 30 MINUTES OF A TRIP AND THEN NOT AGAIN FOR 5 HOURS. I TOOK IT INTO THE DEALERSHIP AND HAD THE BRAKE PEDAL STOPPER REPLACED WHICH IS UNDER EXTENDED WARRANTY 2 DAYS AGO AND IT JUST HAPPENED TWICE AGAIN. I ALSO COULDN'T SET THE CRUISE CONTROL WHILE GOING UP A HILL. I SET IT, LEFT MY FOOT OFF OF THE GAS AND IT IMMEDIATELY DECELERATED. THE CRUISE THEN WORKED ON A LEVEL SURFACE. AFTER A GOOGLE SEARCH THIS APPEARS TO BE A MAJOR PROBLEM WITH 2011-2013 SONATAS AND CAN BE A VERY SEVERE SAFETY ISSUE. MY HUSBAND WHO IS A TRUCK DRIVER AND GAS DRIVEN OVER 1 MILLION MILES HAS NEVER HEARD OF THIS HAPPENING. THIS DOES NOT APPEAR TO BE NORMAL WEAR AND TEAR OF A CAR. NOT SURE EXACT SPEED AT TIME OF INCIDENTS BUT BETWEEN 30-60MPH
Dec 04, 2019
+ 24 more complaints for this component
STRUCTURE
28 complaints
The right-rear passenger door will not open from either the inside or outside of the car. This happened suddenly with no warning. It was instantaneous. I went to go pick my toddler from daycare and when we were returning to the car, the right-rear passenger door will not open after unlocking the car with my key fob. All the other doors (3) could be opened with the key fob or without the key fob from inside the car. I tried to open the right-rear paasenger door from the inside and it still will not open. Additionally, you can hear the locking system on the door moving when locking and unlocking the car with the key fob but the door simply won't open. This is a safety issue because it hinders my ability to quickly get to my toddler in case of an emergency.
Oct 11, 2025
The left rear door won't open from the inside or from outside. The door just suddenly stopped working without any warning or without any damage to the door, or to the key FOB. I use it to transport an elderly person or sometimes my grand kids, it is dangerous especially if someone has to exit the car immediately.
May 28, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that there were three cracks on the front dashboard. The contact stated that two cracks were on the front passenger’s side airbag and the other crack was in the middle of the front dashboard and was spreading over to the driver's side. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The vehicle was parked and no longer driven due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 99,900.
Apr 14, 2025
Vehicle driver and passenger door handles will not open from the outside despite being unlocked. No damage occurred to handles. Handles worked one day and stopped working the next. Huge safety risk, if there is an accident, the driver and passenger are completely inaccessible.
Jun 22, 2024
My rear drivers side door will not open. I cannot get my grandson out of his car seat without walking to the passenger side of the car. If there was an accident, first responders would not be able to reach anyone in the backseat behind the driver's seat. This is a common problem with this make/model vehicle. I asked the dealer to try to open it for me, but wouldn't even look at it for without a $185 charge. No one else has inspected the vehicle. There were no warnings, messages, or other symptoms of the problem prior to the failure.
May 15, 2024
+ 23 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
24 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 55 MPH, the vehicle shut off unexpectedly and failed to restart. The engine warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the failure was caused by the starter. The mechanic informed the contact about an engine recall. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The starter was replaced. While leaving the dealer lot, the vehicle shut off. The dealer informed the contact that the spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed about a monetary compensation, a starter, or a repurchase of the vehicle. The failure mileage was approximately 198,000.
Oct 17, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at approximately 75 MPH with three passengers inside the vehicle, the vehicle stalled. There were no warning lights illuminated or messages displayed prior to the failure and the vehicle shutting off. The vehicle could not able to be restarted. The vehicle was coasted off the exit to safety and then towed to the residence. The contact’s neighbor and son inspected the battery but found no fault with the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 135,000.
Sep 16, 2025
My car starts making noise then i pull over. my car completely shuts off and i tried to restart it, didn’t start. My engine i think is ruined
May 12, 2025
My headlights and break lights are constantly going out. My back taillights light connected is constantly burned up which is a huge safety concern because I can’t see. My car has multiple recalls for engine problems which fit my car problems such as premature bearing wear but it won’t be covered because my vin number isn’t associated with that recall
Aug 19, 2024
Engine failure driving on the freeway. Many of the clusters in the dash suddenly lite up, check engine light also multiple warning lights.Suddenly vehicle would not accelerate. Feels like my life as well as my passengers were put at risk. Cars suddenly passing us at freeway speeds. As I pulled to the shoulder of cars were very close to hitting ours. Then when we pulled over we saw smoke coming out of the hood of the car and imediately smelled gas or plastic burning. We got out of vehicle thinking that the car might carch on fire.. The police pushed our car out the freeway to a safe zone. Had the car towed to a shop and confirmed engine failure. As of now the vehicle will not start.We are frightened that there may be a gas leak that might cause an explosion or engine may fail again while driving.
Dec 21, 2023
+ 19 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
21 complaints
While accelerating on the highway, several warning lamps (battery, engine, others that I forget) came on. When I pulled over the hood was smoking, and a fire flared up after I opened the hood. My son and I escaped the car with no injury. Still waiting for report from insurance company.
Jun 23, 2024
Car smells like it’s burning, been told it’s oil. Dealership after seeing leakage on the engine replaced the valve gasket. Car still smells like it’s burning and apparently there is no leaking. I went to the same dealership to inform them and they recommended replacing a hose but not a guarantee it will fix the overall problem which is smelling of burning. I’m concerned! I’m 37weeks pregnant and don’t want to inhale burning or any other chemicals pre and post postpartum with a newborn
Mar 18, 2024
HE99 P cabin filter DR Break LightV Air Filter Oil Leak Poss Oil Pan. Now having engine problems and my car was taken to Pennsylvania. My car started smoking.
Jul 26, 2023
While driving car engine compartment caught on fire. Unknown to me two passing motorist alerted me I pulled over at that time engine was on fire. Fire extuginsh using extuginsher. Car towed to major hyundai of Stroudsburg 1534 north main Stroudsburg PA.
Jul 03, 2023
Was driving down the highway doing about 70 miles per hour engine just flats out stalls on me. Was trying to merge over to get out traffic had no power and almost got hit by semi.Wait 5 minutes and restart car. Car started Making clicking noise and gave it gas went a little bit and stalled out and would not restart. Contact a manufacturer said there is an issue With the engines but does not know if it qualifies for their extend warranty.
Oct 12, 2022
+ 16 more complaints for this component
AIR BAGS,SEAT BELTS
19 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that she had initially received notification of NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags). The vehicle was taken to the dealer and the recall repair was performed. The contact stated that one year after the recall repair was performed, the air bag warning light illuminated. The contact linked the failure to the recall. The dealer and the manufacturer were notified of the failure and informed the contact that the failure was not related to recall and that the at vehicle was out of warranty. The vehicle was not repaired. The failure mileage was 92,714.
May 15, 2023
AIR BAG EXPLODED BY ITSELF EFFECT THE THE SEAT BELTS. *TR
May 18, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 18V137000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIRS. COURTESY HYUNDAI (3810 W HILLSBORO AVE, TAMPA, FL 33614) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 02, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
May 21, 2019
THE VEHICLE HAS BEEN AT THE DEALER FOR MORE THAN 60 DAYS AND THE MANUFACTURER WILL NOT PROCEED WITH THE REPAIR OF THE SAFETY RECALLS.
May 21, 2019
+ 14 more complaints for this component
SUSPENSION
18 complaints
While driving the vehicle at approx 10 mph the coil spring on the front driver side strut broke causing the spring to slide down over the strut and immediately hit the tire causing noise and vibration. Unable to drive and had to be towed. Hyundai dealer diagnosed problem, admitted it's a common problem with sonatas and cost to repair $1,300.
Sep 13, 2022
TOOK MY CAR INTO JIM CLICK HYUNDAI DEALER..FIXED RACK AND PINION COVERED UNDER RECALL AND THEY SAID THEY TEST DROVE, AND FOUND NO ISSUES REGARDING A BAD RIDE ON THE ROAD..I AM BEGINNING TO THINK THEY ARE LYING AND HAVEN'T CHECKED A FULL SUSPENSION CHECK AND MAY NOT HAVE DONE A THROUGH TEST DRIVE..IT SHOULD RIDE NICE INSTEAD OF A BAD RIDE WITH BUMPING AND THUMPING SOUNDS UNDER THE CAR..THIS ISN'T THE FIRST TIME A DEALERSHIP MECHANIC TECHNICIAN COULDN'T FIND ANYTHING WRONG WHEN THERE CLEARLY IS!!!
Jul 25, 2019
THE LEFT, FRONT SPRING ON MY 2013 HYUNDAI SONATA TURBO BROKE DURING NORMAL DRIVING AND PUNCTURED THE TIRE. A SIMILAR EVENT ON THE HYUNDAI SANTA FE HAS TRIGGERED A RECALL, SO IT SEEMS LIKELY THAT THE TWO VEHICLES MAY HAVE THE SAME DEFECT. I SUSPECT THAT THE TWO MODELS HAVE SIMILAR SUSPENSION DESIGN, SINCE THE SONATA TURBO MODEL HAS STIFFER SUSPENSION. I BELIEVE THAT HYUNDAI MAY HAVE SIMPLY USED THE SANTA FE'S SPRING, RATHER THAN CREATING A NEW DESIGN. THIS MULTIPLE USAGE OF PARTS IS COMMON IN THE AUTO INDUSTRY, AND MAKES SENSE AS A COST-SAVING MEASURE. THEREFORE, I THINK THE HYUNDAI SONATA MAY NEED A RECALL FOR THEIR FRONT SPRINGS ON THE SONATA TURBO MODEL. THE TURBO IS NOT A VERY COMMON MODEL, SO THERE MIGHT NOT HAVE BEEN A LARGE NUMBER OF THESE FAILURES.
Jul 18, 2019
I RECEIVED A LETTER FROM HYUNDAI EXTENDING THE WARRANTY FOR THE FRONT COIL SPRINGS FOR 2011-2014 SONATAS AS WELL AS 2012-2016 ELANTRAS; NOTE THEY DID NOT REFER TO IT AS A "RECALL" AND THERE IS NO DATE ON THE LETTER. I FOLLOWED THE INSTRUCTIONS ON HOW TO FILE A CLAIM IF I HAD ALREADY REPAIRED MY VEHICLE. I SUBMITTED THE DOCUMENT PER THEIR WEBSITE AND SINCE THEN THEY HAVE REPEATEDLY REQUESTED ADDITIONAL INFORMATION TO DELAY PAYMENT FOR A "KNOWN DEFECTIVE ITEM". INITIAL DOCUMENT SUBMITTED "PAID IN FULL" INVOICE SHOWING MILEAGE OF 39,623 AT TIME OF REPAIR. ADDITIONAL DOCUMENTS SUBMITTED; COPY OF BANK STATEMENT & FRONT OF CHECK SHOWING PAYMENT CLEARED AND CURRENT MILEAGE 6 MONTHS LATER. THEY ALSO WANTED PROOF OF REGISTRATION WHICH IS NOT RELEVANT. TODAY 6/20/19 THEY REQUESTED I PROVIDE A COPY OF THE "BACK OF THE CHECK" AGAIN WHICH IS NOT RELEVANT WITH THE DOCUMENTS I HAVE PROVIDED. THIS IS A DELIBERATE ATTEMPT TO AVOID THEIR RESPONSIBILITY FOR A "KNOWN DEFECT". HOW MANY OTHER CONSUMERS ARE BEING FORCED TO JUMP THROUH HOOPS AND HOW MANY HAVE MADE THE REPAIRS AND NO LONGER OWN THEIR VEHICLES AND NOT BEING REIMBURSED FOR PAID REPAIRS. HOW MANY CRASHES OCCURRED AS A RESULT OF A BROKEN SPRING OR TIRES DESTROYED? WHAT ABOUT PERSONAL INJURIES? I BELIEVE THE NTSB SHOULD REQUEST SPECIFICS FROM HYUNDAI AND FEEL FREE TO USE MY NAME. IF NEEDED I HAVE COPIES AND EMAILS OF MY CONTACT WITH HYUNDAI. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jun 20, 2019
RIGHT FRONT SUSPENSION SPRING BROKE AND CAUSED A BLOW OUT OF THE RIGHT FRONT TIRE, AT HIGHWAY SPEEDS. THE CAR HAD ABOUT 40,000 MILES ON IT
Mar 31, 2019
+ 13 more complaints for this component
UNKNOWN OR OTHER,ENGINE
16 complaints
New Battery keeps dying, car not starting and when it does start it shuts off when I brake. Oil light on after I already put oil in the car
Dec 06, 2025
With no warning light indication the Sonata lost all power on I-75 South near Dayton Ohio. After tow & vehicle I inspiration the engine was said to be dead. There is a recall for the 2015 for the SAME issue.
Aug 14, 2025
While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.
Mar 02, 2025
This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.
Sep 27, 2023
I was driving down the street and the all the dashboard lights came on and suddenly the car died. My safety was put at risk because it was near the entrance of the highway on ramp. The car was towed to a local shop where they performed diagnostic testing. Upon further inspection, the shop replaced the starter. However, car will not turn on. Shop stated engine had had failed. The shop stated the car needs to be towed to a Hyundai dealership due to recalls of other Hyundai vehicles. My car is not included in the recall campaign. Prior to the car stopping, there were no warning lights or engine problems prior.
Oct 06, 2022
+ 11 more complaints for this component
SEAT BELTS
16 complaints
Seatbelt does not recoil
Mar 10, 2025
Driver seatbelt doesn’t click and takes tremendous effort and time to get the belt to click into the holder. This is not safe and needs to be replaced asap. Afraid the seatbelt will come unclicked if a wreck occurs.
Sep 24, 2024
The contact owns a 2013 Hyundai Sonata. The contact stated that the front driver's side seat belt buckle assembly had failed and was unable to be buckled after several attempts. Additionally, the contact stated that the front passenger's side seat belt buckle assembly was inoperable. The contact stated that he was an independent mechanic and had determined that the front driver's side seat belt buckle assembly and the front passenger's side seat belt buckle assembly needed to be replaced. The dealer was notified of the failure. The vehicle not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Nov 06, 2023
I bought this Hyundai 2013 Sonata in June of 2020 with 62,500 miles on it. I do not drive very much as have health issues and needed a good car to take my husband with dementia and myself to doctors and stores etc. After just a few months of owning the car the drivers side seatbelt does not retract when it is clicked in. It just stays loose across my chest. Very scary as don't think it will hold me in in case of accident. I am 67 yrs old so not like I abused the seatbelt and I see it is a common problem but a dangerous one. I am on a fixed income and cannot afford to fix it and think with so many complaints about the seatbelt not locking in place or pulling tight like it should Hyundai should be made to fix the seatbelt. After owning the car 3 years I have only put 1500 miles on it as now around 64,500. Thank you
Apr 07, 2023
The seatbelt retractor won’t click for my seatbelt to stay in.
Feb 16, 2023
+ 11 more complaints for this component
POWER TRAIN,ENGINE
16 complaints
I had an issue on my car where engine oil level is getting low day by day, then I have visited service center to solve they have said to change spark plug, pcv value and also done fuel induction service , said me to come after 1000 miles then after I had a another problem where my car RPM is increasing and speed is getting low. I have visited the service center again saying catalytic converter issue and asked me to pay 3000$ to do repair before that I have paid 700$ but mentioning you one thing till now I have spend 2000$ for the same issue what was happen. Today as now my car is issue to move in toll road it is very hard to move. And also Hyundai is denying my request and saying me I am out of warranty. My car has 94000 miles as for today. Please help me out from this I am struggling with the issue.
Mar 09, 2025
I have a 2013 Hyundai sonata in which the engine was recalled close to about 2 years ago. About 3 days ago my engine just randomly gave out on the highway in rush hour traffic the middle of me driving. And now I am without a vehicle and my car is sitting at lake Norman Hyundai dealership.
Aug 31, 2024
We were part of the Hyundai Theta claim group. Our car did stop in traffic, luckily my husband was alone, and no one was hurt. It was towed to the dealer. This was October2023. Dealer gave a list of fixes & stated it had nothing to do with theta. We had all recommended maintenance done; as we always do. Roughly 2 months later, Dec., with a full car, it did it again, at a stoplight. We are lucky to be alive. We had it towed to our mechanic. I contacted the Theta claims line. Our mechanic stated oil was still in the filter, but the pistons had blown clear through the engine, which he still has. Hyundai contacted him. He sent pictures. Hyundai denied my claim for timely filing. I have called weekly, followed every instruction. Now they want me to mail a letter. I am a disabled veteran. Look how many recalls they have. They don't mind recalling. They will just deny people. Please help.
Mar 19, 2024
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 80 MPH, the vehicle lost motive power with the accelerator pedal being depressed. The contact stated that the vehicle decelerated to 30 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a greasy taillight bulb, and then later diagnosed with starter failure. The vehicle was repaired; however, the failure persisted. Additionally, the contact stated that four years earlier the engine was replaced due to metal shavings being found in the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
Jan 22, 2024
My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can’t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.
Aug 16, 2022
+ 11 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
12 complaints
On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow," but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality of life since I do not have the car I paid cash for. The time I have had to wait for the repairs is beyond unreasonable and should result in compensation.
May 26, 2024
When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.
Sep 29, 2023
I purchased the car used on 12/2/2022. Drove on local roads until 12/28/2022 then took the car on the high way for the first time, whiel driving 60 mph for approximately 5 minutes and warning siren came on and flashing dashboard that said to stop driving immediately, and pull to the side of the road if possible an electrical failure or battery failure and not power to battery or elctrical system. I pulled to the side fo the road, and got towed by AAA to Key Hyundai in Milford, CT. They kept the car for over 22days, and charged me $3148. Number 3 on the repair documet is Steering concern:ABS and traction control light DTC- it said it was a steering angle sensor circuit and they put a flexible coupling and removed and replaced sterring cupler and calibrated sterring angle sensor and reflash check. The car is leaking some type of fluid and still lurching which can cause an accident.
Jun 05, 2023
First off there was no lights on other than the low tire pressure symbol that shows up, so I decided to go have my tire replaced, got it done, I drove off after having a tire replaced and within a minute or 2 of being back on the road my car just shuts off. I pulls over to see or access the car, don’t know what happened. I ended up having to have the car towed home.
Mar 20, 2023
I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.
Aug 03, 2022
+ 7 more complaints for this component
STEERING,SUSPENSION
12 complaints
My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting any assistance from Auffenberg Hyundai, I researched online and found hundreds of complaints involving the suspension, Steering coupler, defective coil springs puncturing tires and causing motor vehicle accidents and serious injury. There were no warning messages prior to any of these symptoms. I feel that these mentioned parts contribute to maintaining control of the vehicle. I'm sure this could lead to a serious accident which could cause fatalities to eveyone involved! .........
Aug 03, 2022
STEERING WHEEL GET CAUGHT AND FEELS TIGHT THEN RELEASE WHILE DRIVING
Feb 09, 2019
THE STEERING COLUMN MAKES A HORRIBLE CLANKING NOISE THAT IS GETTING WORSE. I HAVE SPOKEN TO SEVERAL FRIENDS WHO HAVE THE SAME MAKE AND MODEL AND ARE EXPERIENCING THE SAME ISSUE. I'VE HAD THE CAR FOR 2 YEARS NOW AND IT IS PROGRESSIVELY WORSE.
May 14, 2018
THE HYUNDAI SONATA 2.0T LIMITED 2013 SEDAN HAS A LOSE STIRRING WHEEL - WHICH CAUSES WANDERING FROM LEFT TO RIGHT AND VICE VERSA AT LOW AND HIGH SPEEDS - THE DRIVER HAS TO CONSTANTLY KEEP ADJUSTING THE CAR WHICH IS NOT ONLY DANGEROUS BUT ALSO CAUSES FATIGUE ESPECIALLY ON LONG ROUTES. MANY HAVE COMPLAINED ONLINE ABOUT THIS ISSUE BUT HYUNDAI IS DODGING THE ISSUE BY SAYING ITS AS PER SPECS OR YOU AREN'T USED TO POWER/ELECTRONIC STIRRING. [THE CAR WILL NOT MAINTAIN A STRAIGHT LINE YOU CAN BE HOLDING THE WHEEL WITH ALL MIGHT OR LET GO AND SEE IT WANDER TO ONE SIDE EVEN WITHOUT NEEDING WHEEL ALIGNMENT] THE SHOCKS ARE ALSO TOO HARD ON THE CAR RESULTING IN A ROUGH/BUMPY RIDE
Aug 02, 2017
ON MAY 15TH I WAS AN ACCIDENT REGARDING MY 2013 HYUNDAI SONATA THE CAR SWAYS ALL OVER THE ROAD I HAVE NOTIFIED THE DEALER SEVERAL TIMES AND BEEN TOLD THERE IS NO FIX EVEN THOUGH THEY KNOW ABOUT THE ERROR THE SWAYING CAUSED AN ACCIDENT THAT RESULTED IN SEVERE INJURIES TO THE PASSENGER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT WHEN WILL SOMETHING BE DONE ABOUT IT. *TR
May 31, 2014
+ 7 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
11 complaints
Rear View camera stopped working about 6 weeks ago. Mechanic says need new camera which would cost about $500 labor and parts. Contacted dealer and Hyundai corporate to report and complain. Many other Hyundai vehicles have same problem with rear view camera but they are included in a recall campaign. Mine is not. Mechanic said the repair requires new camera and wireing harness. Hyundai case number is 41861577.
Dec 01, 2025
I have a 2013 Hyundai Sonata 4 door sedan. I am unable to open the driver's left hand door to exit the car after turning off my vehicle. Only way I can open door to exit is to lower the window while motor still running, reach outside and grasp door handle from outside to open and Push/pull handle which doesn't allow me control over the door. Then I have to raise window with door standing open before I am able to turn off the ignition and exit my car. In Case of an emergency this is unsafe for driver and passengers. In this instance, I was trapped inside a hot car in Texas summer heat. In another instance, I could have had an accident and would have been unable to exit to safety. I searched for recall to this model which is covered for Hyundai Sonata manufactured in other years but my vehicle 2013 make is not included in same recall for exact same issue. There was no warning lamp, messages prior to failure. I have googled this "condition" and learned that this is a common problem for Hyundai Sonatas.
Jun 17, 2025
Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.
Jun 09, 2025
Last year March 2022, took my car in because of the recall made an appointment for them to tell me on my appointment day they do not have the solution/part so I would get a call back when they have it and it’s been over a year. Now my car is experiencing sensor and electrical issues
May 15, 2023
Sudden "Hyundai Sonata Hybrid System Warning! Safely Stop and Do Not Drive" while driving on freeway. I had to tow my car because the engine did not start after the sign. My safety was at danger because it happened suddenly on the freeway and the car slowed down. I had no control over car speed.
Nov 11, 2021
+ 6 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
11 complaints
Unknown, caught fire.
Apr 21, 2025
2013 Hyundai Sonata engine caught on fire after being replaced TWICE.
Nov 07, 2024
While driving the car at freeway speeds it died and quit running, and the engine compartment began smoking, and a fire ensued under the hood. Gasoline could be smelled before it started fire.
Jan 27, 2024
My 2013 Hyundai sonata caught fire yesterday after the car stalled at a red light - car is totalled - i am just hearing about this now that numerous car like mine have gone up in flames. I am devastated
Apr 03, 2023
While driving the car flashed "Hybrid System Warning! Safely stop and do not drive" and immediately shut off propulsion. I was able to coast just enough to get off to the side of the road. Now the warning comes up as soon as the engine kicks on to charge the hybrid system and the car will not move. If I wasn't in the right hand lane on the highway this could've caused an accident. This happened once in December 2021 with about 86000 miles and went away after letting the car sit for about 30 minutes. It happened again today July 21, 2022 and left me stranded. The car is unusable as of now.
Jul 21, 2022
+ 6 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
11 complaints
The contact owns a 2013 Hyundai Sonata. The contact became aware that the brake lights were illuminated without the brake pedal being depressed. The contact restarted the vehicle and the failure persisted. The contact stated that due to the brake lights remaining illuminated, the battery terminal had to be disconnected to avoid draining the battery. The contact stated that after one failure, a mechanic pulled over to the side of the roadway and the contact was informed that a sensor related to the brake lights had failed and needed to be replaced. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,178.
Jul 27, 2023
I bought my car used from a private party in March of 2022 with around 132,000miles. In a year's time I have replaced the rear passenger side tail light bulbs 3 to 4 times, the whole light assembly, and the wiring harness twice due to the bulb getting to hot and the plastic caught on fire the first time and melting the second. Noticed the smoke when I pulled into a gas station that day and opened the trunk quickly and beat the small flame with a small blanket I had in the trunk. My kids sit in the back seat. So I'm constantly worrying while driving when they are in the back. The headlight bulbs go out quicker in this vehicle as well. I've had to replace the headlight bulbs 3 times already. This is also too close to the fuel pump for this sort of thing to happen in my opinion. This needs to be resolved A. S. A. P.
Mar 12, 2023
THE REAR LIGHTS MELT AROUND THE BRAKE LIGHT BULBS AND YOU CAN'T CHANGE THE BULB BECAUSE THE WHOLE WHERE IT GOES INTO MELTS BOTH SIDES ARE CURRENTLY MELTED
Jul 26, 2020
MY SOCKETS CONSTANTLY MELT , THE CONNECTOR FOR MY STARTER MELTED AND MY CAR WOULD NOT START HYUNDAI WANTED ME TO PAY THOUSANDS TO REPLACE MY WIRE HARNESS WHEN THEY ARE AWARE 2011-2014 HAVE ELECTRICAL ISSUES, ALSO MY LIGHTS DO NOT TURN OFF I HAVE TO UNHOOK MY BATTERY EVERY TIME I GET OUT OF MY CAR. MY BRAKE LIGHTS DO NOT TURN OFF WHILE DRIVING SO NOBODY KNOWS IF IM STOPPING OR NOTAND EVERY HYUNDAI I SEE SEEMS TO HAVE THE SAME PROBLEM. I KNOW IT IS A DEFECT THAT THEY DO NOT WANT TO CLAIM. I HAVE HAD MY ENGINE REPLACED, ALSO MY BRAKES GO BAD EXTREMELY FAST DUE TO AN ISSUE WITH MY AXLES THAT WERE MYSTERIOUSLY REPLACE A MONTH BEFORE I BOUGHT THE CAR BUT THEY WONT COVER ME BECAUSE IM A SECOND OWNER.
Jul 12, 2019
MY SONATA 2013 GLS WHEN DRIVING SUDDENLY THE LOW AND HIGHT LIGHTS STARTED FLICKERING MANY TIMES. WHEN THE CAR IS PARKED EN ENGINE TURNED OFF THE BRAKE LIGHTS STAYED ON,THEN THE BULB BURNT AND MELTED . THE DEALER SAID I HAVE TO REPLACE THE WHOLE TAIL BACK LIGHT BECAUSE THE MELT.
May 28, 2019
+ 6 more complaints for this component
SEAT BELTS,ENGINE
9 complaints
My 2013 Hyundai Sonata 2 recalls that Hyundai are refusing to fix. My engine has been consuming oil since 10/15/2023. 2-3 quartz oil has to be put in the car every 5 days. Some of the recalls were satisfied on 11/15/2023. I took my car South Shore Hyundai located at 360 Sunrise Hwy, Valley Stream, NY 11581 on 1/4/2024 They are refusing to replace the engine . my car was under warranty at the time of the recall. However, I never received a letter to notify me of the recall. Everything the recall states my engine has been doing. I reached out to the corporate office with no resolution. Hyundai says I have to be the original owner which is absurd. After careful research I see where they have replaced vehicles similar to this nature free of charge after consumers hired a lawyer, which I can't afford at the moment. My 23 year old daughter uses the car for work and I fear for her safety. I am replacing the fuel injectors and spark plugs today as suggested by the dealer. I am asking for help in getting the engine approval for replacement. Thank you.
Jan 20, 2024
TL* THE CONTACT OWNS 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE WAS MAKING A WHINING NOISE. ADDITIONALLY, THE HEATER HOUSING WAS GETTING HOT NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AND 17V152000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Feb 01, 2021
ENGINE FAILED: LOUD NOISE, RATTLING SOUND, INABILITY TO ACCELERATE BEYOND 45MPH. TWO SHOPS WE TOOK IT TO DIAGNOSED AS ENGINE FAILED, REPLACE ENGINE ... BASED ON COMPRESSION TEST, STETHOSCOPE TO ENGINE, ETC. THE CAR WAS BEING DRIVEN ON A HIGHWAY, WHEN THE NOISE STARTED, LACK OF ACCELERATION WAS FELT, DRIVER PULLED OFF THE HIGHWAY, AND DROVE SLOWLY UP TO A NEARBY PARKING LOT. WE ACTUALLY DROVE 12 MILES ON CITY STREETS TO A MECHANIC SHOP WE KNEW WHO GAVE THE FIRST DIAGNOSIS.
Oct 29, 2018
KNOCKING NOISE FROM ENGINE WHILE DRIVING SEAT BELT ON DRIVERS SIDE WILL NOT REWIND HANGS UP
Oct 08, 2018
THE MANUFACTURER OF MY CAR HAS FAILED TO REMEDY MULTIPLE SAFETY RECALLS FOR MY VEHICLE IN A TIMELY MANNER. THE KNOWN RECALLS WERE ISSUED IN 2017, AND ARE RECALL #162 AND #169.
Jul 26, 2018
+ 4 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
8 complaints
I have tried to have my Sonata 2013 gone over gor the previous ownership never gave me any RO in this bias was stared. This previous wherebpurchased and worked , was not on The the up and up. vwhere ,Steele hyundaibwhen owned know keating group purchased. I'm asking ngo iver the safety i the setvice ussues t hat hyundai is awarevand have all thr campsign numbers looked up I do not believe since ive oened the car ,sonata anythingbwas donen,agein nothing evervstated and knly oil changes done without any given paper wirk given on recalls except oil changes. ssues and . So wanting, asking that no chargeb,go iver make sure for the situation posted and Hyundai posts in 6bareas yes , go over for the brake system is causing the hybird tobshit down and the car with squiggly line know comes on Fuses and the the brake power booster sensor is the problem gor I had the sonatanon computer that came up also shavings in the engine campaign 162,994 251 to go iver no charge to make sure it was done and whatever faulty be replaced no charge . Charge to Hyundai for the problems if safety and service are on line stating should be taken care if no charge to consumer. Nothing is happening, just the insanity definition, to resolve. I ask forba new case manager I'm entitled to, can't turn down ,but is and lies about contact. Once, returned call no return call. Hope in the next 24 hours this be resolved so I can have this situation at no charge,don't believe ever done,no paper work in my possession, never had oil changes. Never told ,never anything from Hyundai. Almost got reat ended will send bill any to Hyundai tontalje carebofbas well something know NHTSa isn't helping After many complaints as this. Hyundai admits no charge for t his situation ,insanity and no cooperation just arrogance and belligerence . Mileage has nothing to do with. Engine should be looked at for whatnot NHTSA rant about engine in my sonata hybird and engine,problem still exists at
Sep 01, 2025
This has been going on nothing resolved and no cooperation. Im going yo locate an Attorney that really don't want to. Requesting this be ,the situation be loojedvatb,at no chargevand replace whatbwasvsuppisedly replaced by Steele South Loop Hyundai ,Houston Texas ,sold to Keating groupbbased out if Texas. What I'm asking isn't make sure itvwas done ,and whatever replaced ,inexpensive to do to.repkace the parts , And computerbprograned to make current no chsrgebto ne for hyundaibsta t es in line and would not be getting emails from NHtsa as i do . Hope finally 24 hours resolve, cooperation and done finally.
Sep 01, 2025
Hyundai recall 23V651000 has no remedy after 4 months of the start of the recall.
Jan 19, 2024
The engine lost power while getting on the highway. I was able to let off the gas and then go again. This happened several times. I took the car to the dealer where I bought it new. I found out that there was a recall on the brake stopper. The dealership never mentioned this. They said the program was over and charged me $231 for a part that was recalled. Are they allowed to not inform us of recalls? Please advise. The dealership is Keith Hawthorne Hyundai in Gastonia NC. 704-824-6010
Jun 27, 2023
My safety was put at risk and the life of others as a chime sound began to sound and the "check brake/Hybrid System Warning" was displayed on the dashboard. This caused the car to press the emergency breaks on its own slowing the vehicle to a complete halt on freeway. This malfunction could have caused a multi vehicle collision. This was taken for inspection and Scanned with GDS and C1235 Pressure sensor, is internal in HECU and cannot be repaired, HECU must be replaced. The vehicle is unsafe to drive and pedal sinks which feels like car does not stop. The output signal voltage of the pressure sensor is out of the specified range, the monitoring starts 1 sec after power up. The cause of this could be that there is a faulty pressured sensor and/or open or short of pressure sensor circuit. The pressure sensor installed in the HECU, converts the brake pressure to judge the drivers brake intention when the ESC program is operated. When pressure is applied to the sensor, the resistance of the sensor's strain gauge changes. The change in resistance changes the voltage output from the sensor. A fail safe inhibits the ESC/DBC control and allow the ABS/EDB control. The ESC/DBC warning lamp is activated. A safety recall should be established by this establishment as other Hyundai Sonata Hybrids are having the same malfunctions and are having to repair costs out of their own pockets, $4,300 given quote.
May 12, 2022
+ 3 more complaints for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
8 complaints
So my car started to stall when I started it an when I started goin down the road like it wanted to die. Then I started to smell gas very strong so had a code tester put to my car an i have 6 permanent codes. An not only that im smelling oil strong an noticing big oil spots under my car. So I look under the hood an behind the turbo I see oil behind an underneath the turbo. I definitely didnt feel safe driving but now its not even drivable. I purchased it couple months ago from an individual an i cant belive the amount of problems this car has. Im a single mom an trying to support my family an its hard to now with a non running car. I've put quite a few parts hoping it would fix some of the problems an nothing has. I absolutely love the car an very beautiful but unfortunately to many problems with it. Eninge, gas leaks, timing
May 28, 2025
My 2013 Hyundai Sonata lost acceleration power while on the road requiring an emergency departure from the road and it fails to acceleration beyond. Placed vehicle in park and attempted to proceed home but was only able to drive 5 to 10 mph max creating a dangerous situation for my fellow commuters and myselt. After about a few block I let the vehicle cool down and attempted to proceed home. The car would only go up to 5 mph requiring me to avoid rear end collisions. Ultimately, requiring a tow vehicle to bring it home. Our neighbor indicated it is the MAP sensor which was changes with no improvement to the car's acceleration issues. Checked all the fluids and assured they were correct. This vehicle has place me and others in a dangerous and potentially fatal situations.
Sep 10, 2023
Was losing power while driving, oil consumption issues (had to add oil every 1000 miles). Engine started knocking and went into limp mode, had it towed to dealership where they said they fixed it ($1100). Less then a week later while driving on the highway lost lower, went into limp mode (89 mph to 15 mph in seconds) and was almost hit by a semi truck. Car has been sitting at the dealership since May 2022, they said I need a new engine but Hyundai declined.
May 09, 2023
2013 sonata. Constant oil consumption. Had replaced the oil pan and piston, oil caps, pvc valve. Car stalled twice and kept getting check engine lights popping up. Turns out the engine is defective and needs to be replaced. The car is starting at my mechanic right now and trying to figure out how to get it to Hyundai dealer so the engine can be replaced. the car is unsafe to drive right now. my son has the car.
May 04, 2023
We were travelling from Minnesota to Arkansas to see our family for thanks giving on 11/24/2022. Car engine starts blinking and engine started to make rattling noise. Took exit and pull over our car in one of the gas station. It was closed, this was our first road trip and first time in Iowa. Called insurance and towed our car to O'reaily auto part. They found out the error code p1326 which is related to engine issue. Looked for nearby Hyundai dealership and booked hotel near them. We went to Hyundai dealer at 7:00am on Friday 11/25/2022. We told them what happened. They told us they will check in our car. We waited from 7am to 1:30pm our car was still outside. At 2pm service manager came and said they cant check our car. We booked rental car ourselves and decided to come back home. We forgot our apartment key went back to get it and they had already started to diagnose our car thinking we are gone. Service guy told me that's engine failure every Hyundai is facing now. My car have 61k miles on it and I bought it in 2020 from Hyundai dealership. I still have 9k loan to pay this car and i cannot afford new car or new engine. I do not have car now and they are saying it can take months to repair my car if it gets approved for engine replacement. Hyundai is playing with my life and put me in depression. I have no option other than to cry. I am feeling so helpless now. Nothing and nobody seems helpful. I try my best to do anything i can and i am just waiting for coming Monday for Hyundai to make excuse to not fix my car. Hyundai is playing with lots of people life. This might be small for them but not for a working people like us. My life is messed up because of them. I cannot sleep at night and I have been calling everywhere if I can get help.
Nov 26, 2022
+ 3 more complaints for this component
VISIBILITY
8 complaints
The glass on the top of the car (sunroof) spontaneously exploded on the interstate at a speed of 70 mph. The hole on top of the car was about 16-20 inches in diameter and the entire sheet of glass on the sunroof was cracked. As the driver, the spontaneous shattering of the roof could have caused serious bodily harm because the glass would have quickly flown into the vehicle due to high speeds and the high volume of glass. I did not open the sunroof to inspect it; thankfully, the sunroof was closed at the time of the spontaneous shattering. I did exit the vehicle after pulling over to inspect and get photo evidence of the damage to the vehicle. The exterior temperature was 74 degrees with minimal airflow inside the vehicle (the interior temperature was 70-73 degrees). There was no rain, hail, or other weather incidents. Few vehicles were around and none had debris coming out. No bridge, streetlight, or other objects were above. The vehicle is currently in this state with a hole in the roof. The problem has been reported to the manufacturer and photo proof is available. It is also available for inspection upon request and will be inspected by the dealership. There were no warnings, messages, or other notifications.
Feb 16, 2023
I WAS ON MY WAY INTO WORK DRIVING DOWN THE HIGHWAY AND OUT OF NO WHERE A HEAR THIS VERY LOUD EXPLOSION LIKE A GUN GOING OFF AND THOUGHT SOMEONE HAD SHOT ME. I THEN FELT THINGS FALLING ON MY HEAD AND LAP, SO I PULLED OVER TO THE SHOULDER OF THE HIGHWAY AND TURNED THE INSIDE LIGHT ON AND SAW SHATTERED GLASS AND THEN LOOKED UP AND MY SUNROOF WAS GONE. I DROVE TO THE DEALERSHIP AND GOT OUT OF MY CAR AND I COULD SEE WITH THE GLASS REMAINING ON THE BACK PART OF THE SUNROOF THAT THE PIECE OF GLASS WAS GOING OUTWARD, JUST LIKE IF SOMETHING BLEW UP. THIS COULD HAVE CAUSED ME TO BE INJURED OR HAVE A ACCIDENT. PLEASE LOOK INTO THIS MATTER BEFORE SOMEONE REALLY GETS HURT. *TR
Mar 18, 2015
TL-THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH, THERE WAS A LOUD NOISE AND DISCOVERED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. DJR
Oct 25, 2014
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 62 MPH, THE SUNROOF EXPLODED MAKING A LOUD NOISE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Oct 24, 2014
SUNROOF COLLAPSED INTO CAR THAT WAS SITTING DRIVEWAY WITH LESS THAN 2 INCHES OF SNOW/ICE ON THE ROOF. NOTHING FELL INTO THE ROOF IT SIMPLY COLLAPSED DURING SNOW AND TEMPERATURE CHANGE. *TR
Apr 26, 2014
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE,ENGINE
7 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that while her sister was driving at various speeds, there was an abnormal, fuel odor coming from the vehicle. Despite the odor, the contact's sister resumed normal driving operation and later refueled the vehicle. After fueling the vehicle, the fuel odor was stronger, and the tire pressure warning light was illuminated. The contact's sister pulled over to inspect the vehicle, but found no failure. The next day, upon starting the vehicle, there was smoke coming from under the hood of the vehicle. The vehicle was taken to an independent mechanic, where the mechanic immediately smelled a fuel odor and later discovered a fuel leak while inspecting the vehicle. The mechanic showed the contact the fuel leak and diagnosed the vehicle with a defective fuel system. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact attempted to reach the manufacturer but was unsuccessful. The failure mileage was 192,000.
Aug 22, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Apr 30, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
Jul 15, 2022
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) WHERE HE HAD THE ENGINE REPLACED UNDER THE RECALL. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT HE COULD HEAR AN ABNORMAL KNOCKING SOUND FROM ENGINE WITH THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD ALSO EMIT FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE KNOCKING WAS DUE TO THE WRONG TYPE OF FUEL IN THE VEHICLE. THE CONTACT WAS INFORMED TO USE 89 OCTANE FUEL IN THE VEHICLE INSTEAD OF 87 OCTANE FUEL. THE CONTACT SWITCHED TO 89 OCTANE FUEL HOWEVER, THE KNOCKING WITH THE WHITE SMOKE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE SHUTOFF IMMEDIATELY AFTER START-UP. THE CONTACT CALLED THE DEALER AND WAS INFORMED TO BRING THE VEHCILE IN TO BE INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.
Sep 18, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AFTER SEVERAL ATTEMPTS HE WAS ABLE TO START THE VEHICLE. THE CONTACT ALSO STATED WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE BEGAN TO HESITATE. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE), FOR WHICH THE VIN WAS INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 31, 2020
+ 2 more complaints for this component
AIR BAGS,UNKNOWN OR OTHER
6 complaints
My car has a severely cracked dashboard which could cause reduced structural integrity and an increased risk of debris and shrapnel being deployed in the event of an accident. The dashboard is a structural component designed to help absorb and distribute some of the forces in a collision. Cracks can compromise this ability to perform this function potentially increasing the force experienced by the occupants and the other parts of the vehicle. It can also cause increased risk of debris and shrapnel. During a collision the cracked dashboard may break apart more easily causing sharp or jagged pieces to become projectiles inside of the cabin these fragments can pose a serious injury risk to occupants. It can also result in impaired airbag deployment. Many vehicles have airbags in the dashboard a severely cracked dashboard could obstruct or improperly deploy airbags for example the airbag may not fully deploy reducing its effectiveness and the dashboard may puncture or otherwise interfere with the airbag as it inflates creating additional safety hazards. Cracks may expose sharp edges or materials under the dashboard which could harm occupants during a collision, especially in areas where passengers may come into contact with the dashboard. A cracked dashboard could also cause a compromised electrical system dashboards house numerous electrical systems, sensors, and controls cracks could indicate underlying damage to these components. In a collision, these systems may fail or behave unpredictably which could further reduce safety features. Cracked dashboards present a significant risk during a collision and should be addressed by the manufacturer promptly to ensure its customer safety.
Dec 15, 2025
The dashboard is cracking I have been online and I've seen other Hyundai owners experiencing the same thing. Multiple concerns 1. cracks in the dashboard effecting defroster for windshield and not being to see already having issues 2. airbags no deploying correctly for driver or passenger in the front seats. 3. I've owned several cars, including two (2) KIA's and NEVER had this happen (1989 Ford, Festiva aka KIA in other parts of the world, and a 2000 Kia Sephia, both vehicles had over 200k in mileage and dashboard NEVER cracked the split like this.
Jul 11, 2024
I have reported several times to hyundai that the dashboard has several cracks on the area of the airbag on the passenger side and driver side. I was instructed to take it to dealer which I did and I was informed that it is considered a cosmetic issue. I do not have a custom made dashboard and my concern is that those cracks will be continue to get bigger to the point it will cause the airbag to deploy at any time.
Jun 15, 2022
The dashboard is showing major cracking and I am concerned that the air bags may self deploy. I have seen other drivers online with the same issue.
Sep 14, 2021
THE PASSENGER AIRBAG COME OUT BY ITSELF , AND ALL THE FRONT AND BACK STRUTS ARE BAD NEED TO BE CHANGED. *TR
May 14, 2020
+ 1 more complaint for this component
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
The electrical has been an issue for this vehicle. The head and tail lights continuously go out. Sometimes they work, and other times they do not. Since the lights have been an issue, the electrical issue is also now inside the vehicle. The radio and other controls in the vehicle do not work any longer, as well as the lights in the radio, air conditioning, and other controls inside the vehicle. The steering wheel is also loose now and jiggles when driving the vehicle. There have been no warning lamps about these issues, and I had an auto shop confirm that there are electrical and steering issues. I did receive a letter about a recall for electrical for the year, type, and model of my car, however, the dealership said that my VIN number is not associated with the recall and will not fix the issues.
Aug 07, 2024
My electrical system is giving me constant issues and I have to change light bulbs frequently. Also the recall is for the fuel line system which the dealers are not contacting me back about getting repaired which is why I am submitting this report.
Oct 19, 2023
I HAVE A 2013 HYUNDAI SONATA AND FOR THE PAST YEAR AND A HALF EVERY MONTH I'M HAVING TO REPLACE THE DRIVER SIDE BRAKE LIGHT IT KEEPS BURNING UP AND MELTING I HAVE CONTACTED HYUNDAI NUMEROUS TIMES ABOUT THIS WITH NO RESOLUTION TO THE PROBLEM FROM THEM.. FOR THE PAST TWO YEARS MY STEERING COLUMN HAS BEEN MAKING A WEIRD CLICKING NOISE IN THE STEERING IS EXTREMELY LOOSE I HAVE CONTACTED HYUNDAI ABOUT THIS SITUATION AS WELL AND HAVE TAKEN THE CAR TO A MECHANIC FOR BOTH REASONS THE BRAKES AND THE STEERING AND THEY SAY THAT THEY ARE CONSTANTLY HAVING PEOPLE WITH HIGH ON DAYS COME IN WITH THESE EXACT SAME PROBLEMS
Feb 29, 2020
THE REAR LIGHT ASSEMBLY KEEPS BURNING OUT THE LIGHT BULB. I CHANGED THE LIGHT BULBS SEVERAL TIMES AND THEN REPLACED THE UNIT LEFT AND RIGHT SIDE. BELIEVE IT IS AN ELECTRICAL ISSUE. ALSO, SOMETHING INSIDE THE STEERING WILL IS MOVING AROUND.
Feb 21, 2019
CANNOT ENTER CAR FROM KEY REMOTE. THEN CRANKING THE CAR BECAME A REAL PROBLEM ESPECIALLY AFTER IT GOT HEATED. NOT ABLE TO START CAR ONCE IT CUT OFF.
Jan 11, 2019
+ 1 more complaint for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
6 complaints
When headlights are turned on, rear window brakelight stays illuminated but both the right and left rear brake lights do not illuminate when foot brake pedal is depressed.
Jan 02, 2024
BRAKE LIGHTS HAVE GONE OUT MONTHLY SINCE 2017. THE LIGHT SOCKETS HAVE MELTED TO THE ACTUAL BULBS. THE CENTER BRAKE LIGHT STAYS ON SOMETIMES WHILE DRIVING. THERE IS A CONCERN THAT THIS IS A FIRE HAZARD AND MY 10 & 12 YEAR OLD'S ARE IN THE BACK SEAT. LAST WEEK WHILE DRIVING APPROX. 45MPH THE VEHICLE DECELERATED WHILE PRESSING GAS AND WOULD NOT INCREASE SPEED UNTIL I LET OFF THE GAS AND THE GAS AGAIN. THIS HAS HAPPENED MANY TIMES. IT CONCERNS ME THAT THIS MAY CAUSE AN ACCIDENT WHEN TRAVELING AT A HIGH RATE OF SPEED.
Jan 26, 2019
SONATA RECALL: WELL FOR STARTERS I ALMOST GOT HIT BY A 18 WHEELER BECAUSE THE CAR SHUT OFF ON THE INTERSTATE WHILE I WAS DRIVING. LUCKY I WAS TO GET THE CAR TO THE SIDE OF THE ROAD BUT IT HIT THE SIDE RAIL BECAUSE I COULDNT GET IT TO STOP.NOW THE CAR WILL NOT START AT ALL. ALL OF THE LIGHTS CAME ON AT ONCE AND IT SCARED ME TO DEATH BECAUSE MY KIDS WERE IN THE CAR WITH ME.
Jan 02, 2019
DRIVING 65 MPH ON THE HIGHWAY MY CAR SOUNDED LIKE IT WAS GOING TO FALL APART. THEN 2 MINS LATER IT SHUTS OFF ON ME. LEAVING ME STRANDED FOR AN HOUR ON I66. HAD TO HAVE IT TOWED BACK TO MY HOUSE. I'VE BEEN COMPLAINING ABOUT HEARING KNOCKING NOISES AND MY LIGHTS COMING ON WHILE DRIVING BUT WHENEVER I TOOK IT TO THE DEALERSHIP OF COURSE THE CAR NEVER MADE THE NOISES. I ALWAYS HAVE TO CHANGE MY RIGHT BRAKE LIGHT. THERE'S A SHORT IN THE WIRE
Dec 28, 2018
I WAS DRIVING MY VEHICLE ON JULY 25, 2018 AND IT SUDDENLY STOPPED ON THE HIGHWAY. I TOOK IT IN AND WAS TOLD THAT THERE WAS AN ENGINE FAILURE.
Aug 02, 2018
+ 1 more complaint for this component
STEERING,ENGINE
6 complaints
Steering in my vehicle has been very sloppy and hard to keep in a straight line. The engine just went out on me a few days ago and almost caused a wreck due to the car almost dying on the freeway.
Mar 21, 2023
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
Jul 06, 2022
MY CAR TAKE MORE ENGINE OIL EVERY 400 MILES MY CAR NEED 1.5 LITERS ENGINE OIL AND MY STEERING SOME TIME STUCK AND WE FEEL NOT SAFE FOR DRIVING.
Nov 15, 2020
1. STEERING WHEEL: MAKES A CLICKING NOISE WHEN MAKING ANY TURN; SOUNDS LIKE LOOSE CHANGE 2. CAR STOPS WHILE DRIVING: AS I WAS DRIVING THE CAR SHUT DOWN ON ME, ONLY THING WORKING WAS THE ELECTRIC (RADIO STILL PLAYS)
Sep 25, 2019
EVER SINCE I HAD BOUGHT THIS CAR, I HAVE HAD ISSUES ON TOP OF ISSUES WITH IT. I HAVE ALREADY CHANGED 4 HEADLIGHTS AND ONE OF THE REAR LIGHTS, HAD TO REPLACE THE BATTERY, MY STEERING WHEEL WAS CLICKING FOR MONTHS UNTIL FIRESTONE TOLD ME THERE WAS A RECALL ON MY STEERING WHEEL, MY CAR HAD MULTIPLE RECALLS ON IT AND I DID NOT KNOW UNTIL OCTOBER OF 2018 (NO LETTER WAS SENT TO ME) , AND THEN MY ENGINE SEIZED UP 2 TIMES ON THE HIGHWAY! ONCE BACK IN OCTOBER WHEN I LEARNED ABOUT THE RE-CALLS AND AGAIN ON DECEMBER 10TH, 2018 IN WHICH I HAD TO WAIT 3 HOURS IN THE COLD FOR A TOW TRUCK THAT THEN COST $50.00. I KEEP ALL MY RECEIPTS FOR ANYTHING THAT IS DONE TO THE CAR, EVEN OIL CHANGES. ALSO BACK IN OCTOBER WHEN I TOOK MY CAR IN TO RESOLVE THE RECALLS, MY ENGINE PASSED A LOCAL HYUNDAI DEALERSHIPS TEST EVEN THOUGH IT SEIZED UP. NOTHING WAS DONE UNTIL THIS WEEK AFTER THE SECOND TIME IT SEIZED UP ON 12/10/18. THIS IS MY 3RD CAR I HAVE EVER OWNED, FIRST A 2005 NISSAN ALTIMA, AND THEN A 2015 DODGE DART (LEASE) AND NOW THIS HYUNDAI SONATA. OUT OF ALL THE CARS THAT I HAVE OWNED, THIS CAR HAS GIVEN ME THE MOST ISSUES. ON TOP OF THE ISSUES I HAVE LISTED ABOVE, THE HEAT/AIR CONDITIONING DOES NOT EVEN TURN OFF PROPERLY. IF I KNEW THAT I WAS GOING TO RUN INTO THIS MANY ISSUES I WOULD HAVE NEVER PURCHASED A HYUNDAI. I AM A SINGLE FULL TIME STUDENT WHO ALSO WORKS FULL TIME AND I OWN MY OWN HOUSE. I DO NOT HAVE ANY TYPE OF MONEY TO KEEP FORKING OUT ON THIS CAR. CURRENTLY LANCASTER HYUNDAI IS REPLACING MY ENGINE, BUT HONESTLY, I WISH I HAD A NEW CAR WITH ALL THESE ADDED EXPENSES. I PAID $15,183.15 ON THIS CAR, I STILL OWE $11,705 ON THIS CAR AND IT SHOULD NOT HAVE ANY ISSUES. THIS CAR IS ONLY 5 YEARS OLD AND THIS IS THE WORST EXPERIENCE I HAVE EVER HAD. THE ISSUES ARE CURRENTLY BEING FIXED AT MY LOCAL HYUNDAI BUT I WOULD RATHER GET A NEW CAR,TOO BAD I OWE SO MUCH.
Dec 14, 2018
+ 1 more complaint for this component
EXTERIOR LIGHTING,SERVICE BRAKES
6 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle, the braking system malfunctioned and the vehicle would not immediately stop while depressing the brake pedal, causing the braking distance to be extended. Additionally, while operating the vehicle, the front headlights would flicker off and on. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 126,000.
Sep 22, 2022
SOMETIMES MY BRAKE LIGHTS ARE ON WHEN I AM NOT PRESSING ON THE BRAKES. WHY IS THIS HAPPENING. IT SEEMS THAT SOMETHING IS MALFUNCTIONING BECAUSE IT DOES NOT HAPPEN ALL THE TIME.
Feb 12, 2021
I REPLACED MY BREAK LIGHTS BULBS OVER 10 TIMES IN ONE YEAR, AND A NUMBER OF POLICE WARNINGS, AND I'M AN AFRICAN AMERICAN MALE. I'M TIRED OF BEING STOPPED FOR A BREAK LIGHT ISSUES.
Jul 11, 2020
I HAVE A 2013 SONATA AND THE BRAKE LIGHT GOT SO HOT IT MELTED THE CASING. WHEN I TRIED TO REPLACE IT THE CASING HAD SWOLLEN SO LARGE THAT THE BULB FIT BACK INTO THE CASING. THE BULB ALSO MELTED TO EACH SOCKET ON EACH SIDE OF THE CAR. I HAVE REPLACED THESE BULBS ON THE RIGHT SIDE MORE THAN 15 TIMES AND NOW ON THE LEFT SIDE ITS SO SWOLLEN THAT I CANNOT PUT THE BULB BACK IN. THIS IS A HAZZARD>
Nov 07, 2018
I HAVE CHANGE MY BRAKE LIGHTS CONSTANTLY AT LEAST 3 TIME A WEEK THE SOCKET HAS MELTED WHERE I HAVE TO PUT TAPE ON IT TO HOLD IT IN PLACE. I HAVE GOT WARNING FROM THE POLICE AND ALSO A TICKET BECAUSW I NEVER KNOW WHEN MY BRAKELIGHT OR OUT. SOMETIME THE LIGHT EVEN GE5 STUCK I HAD TO RIG ANOTHER SOCKET TO IT
Sep 15, 2018
+ 1 more complaint for this component
VEHICLE SPEED CONTROL,SERVICE BRAKES
6 complaints
The brake pedal bushing has completely deteriorated and caused my car to be able to shift gears without touching the brake. It also caused me to be unable to use cruise control (which I found out driving down the interstate thank god I wasn’t in an accident) and caused me to be unable to park my car. Caused my battery to die and left me stranded at work. No pieces to remedy to issue are available. And Hyundai has said there was a recall with earlier models (up to year 2011) my car is 2013 and is obviously effected. I have now had a recall on y seat belts, air bags, engine, seat belt anchors, fuel line transmission fluid sensor and now my brakes. I’m not sure what is actually ok with this model at this point!!!
Aug 22, 2021
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE AT A COMPETE STOP WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE UNINTENDED ACCELERATED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A POLE CAUSING SEVERE DAMAGE TO THE FRONT OF THE VEHICLE. NO WARNING LIGHTS ILLUMINED PRIOR TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY ON IMPACT. THE CONTACTS SPOUSE SUSTAINED SEVERE BRUISING FROM THE SEATBELT THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FORT MILL HYUNDAI (805 GOLD HILL ROAD, FORT HILL, SC 29708, 855-615-6368). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER 15899953 WAS FILED. THE MANUFACTURER HAD A COPY OF THE VEHICLE LOGS AND INFORMED THAT CONTACT THE BRAKE PEDAL WAS NOT APPLIED. THE FAILURE MILEAGE WAS 77,000. *TT *TR PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Aug 19, 2019
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE SO CLOSE TOGETHER AS TO INTERFERE WITH EACH OTHER. SPECIFICALLY, AS ONE COMES TO A STOP, THE BRAKE PEDAL IS SO CLOSE TO THE ACCELERATOR BOTH LATERALLY AND VERTICALLY, THAT THE OPERATORS FOOT MAY HIT BOTH PEDALS AT THE SAME TIME JUST BEFORE COMING TO A STOP, CAUSING AN UNINTENDED SUDDEN ACCELERATION. THIS IS A SIGNIFICANT SAFETY ISSUE FOR THE DRIVER, OCCUPANTS, PEDESTRIANS AND OTHER VEHICLES OR ITEMS IN THE PATH OF THE CAR. I HAVE HAS 4 SUCH INCIDENTS, ONE INVOLVING A REAR END BUMP. THE HYUNDAI DEALER INSPECTED THE CAR FOR SUDDEN ACCELERATION AND FOUND NOTHING AND DISMISSED THE CONCERN. HYUNDAI CUSTOMER CARE REPRESENTATIVE ERIN THOMPSON STATED " I DID NOT DESIGN THE CAR, IT OPERATES AS DESIGNED AND THERE IS NOTHING I CAN DO FOR YOU". FURTHER, SHE STATED "I WILL NOT SAY IT AGAIN" WHEN I TRIED TO OFFER CLARIFICATION OF THE ISSUE. I BELIEVE THIS PROBLEM IS A FUNDAMENTAL DESIGN DEFECT IN THE CAR AND VIOLATES THE IMPLIED WARRANTY OF FREEDOM OF DESIGN AND MANUFACTURING DEFECTS AND FITNESS OF PURPOSE. IT MAY ALSO NOT MEET FEDERAL SPECIFICATIONS FOR ERGONOMIC CONSIDERATIONS. CAN YOU HELP? THANK YOU *JS THE CONSUMER REQUESTED A COPY OF THE EXAMINER'S REPORT. *JS
Aug 22, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE ACCELERATED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,208.
Jun 12, 2017
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED THROUGH A RED LIGHT AND AVOIDED A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500. THE VIN WAS NOT AVAILABLE.
Jan 21, 2015
+ 1 more complaint for this component
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
5 complaints
my car broke down and now the car does not pick up speed and rattles when i press the gas pedal.
Jan 06, 2025
I have been contacting Hyundai since before November 2022 on an issue with the engine. At this point, the engine was spuddering, hard to acclerate, lags, shuts off yet no warning lights were on. I was told about the engine recall which is why I went there. Set an appt and when I got in, he said it does not SOUND like a rod knock and sent me home even though there is an active recall on the car that is IMPORTANT to fix, the fuel line. He did not care to fix that. I wrote Hyundai and they sent me another dealer and that was that. No cares in the world at how we were treated. Its been now 3 months and the car has been sitting because Hyundai refuses to help. The car only has 105,000 miles on a 2013. I have a case manager assigned that is avoiding my calls and finance company yelling at me for maintenance receipts of the car. Maintenance receipts are not listed anywhere. I have barely had the car a year! The fact that they sent my family home in an unsafe car is not cool! Then on my travels, the car starts knocking loudly and the check engine AND oil light both come on but the check engine light was flashing. NOONE IS HELPING US. My fiance lost his job because we had to rely on uber or lyft for him to get to work and he was late a few times due to those services not being reliable. There is a recall on the engine with the same specifications that I am having AND an OPEN recall for the very very hazardous fuel line on the car to be replaced. I am tired of the run around. I need help! I have seen the numerous complaints on this car so why is it so hard to get help? When I start my car it sounds like a helicopter but with metal, not air so LOUD and is a rod knock. Another call to the case manager made today and again ignored. I cannot post a video
Mar 27, 2023
When accelerating to 65 mph, the check engine light came on, and the vehicle stopped accelerating. Took the vehicle in to a mechanic, who stated there was poor acceleration at high RPM's and the car had jerking symptoms during hard throttle. For the engine diagnosis there was a fault code for the knock sensor found. Very low oil levels were in crankcase, no additional fault codes found, abnormal noises. Signs of internal engine problem low oil pressure suspected, no apparent lubricant to upper part of the engine. Recommended replacing the engine. The mechanic estimated the car was also losing oil faster than it should've. Prior to this incident occuring, the car has been regularly maintenanced at the dealership. Car was taken in to an independent mechanic to be looked at because dealership service repair did not have an opening for 2 weeks to look at the car. The lower acceleration could cause an accident on the freeway if driving at high speeds and the acceleration malfunctions without warning. No other persons have looked at the car yet. There was no lights, symptoms, or messages indicating a problem prior to this incident happening. This was the first time this incident has happened with the vehicle.
Aug 25, 2021
THE CAR WILL SHUT OFF RANDOMLY WHILE DRIVING AND WILL NOT DRIVE. IT HAS HAPPENED MULTIPLE TIMES ON THE INTERSTATE. MOVING AT 55+ MILES PER HOUR. IT WILL NOT TURN THE ENGINE ON.
Mar 12, 2020
CAR LOSES POWER WHEN GOING INTO A TURN AND WHEN DRIVING LONG DISTANCE ON OPEN HIGH WAY , SOMETIMES IT'S LIKE THE CAR IS APPLYING BREAKS BY IT SELF , THEN JUST TAKES OFF LIKE YOU HAVE YOUR FOOT FULL FORCE ON THE GAS PUDDLE . BREAK LIGHTS AND HEAD LIGHTS GO OUT EVERY TWO MONTHS.
Apr 25, 2017
VEHICLE SPEED CONTROL,ENGINE
5 complaints
The car was running well when suddenly loss power and stall. Have it check with a Scanner it read code P1326 (Knock Sensor) which has been recalled on other Sonatas, and Hyundai Models for the same Problem/Issue. This code (P1326) have Made Hyundai to REPLACE the engine in many cars (Recalls). My year made Hyundai Sonata it was not included on the Recalls. Now, I have a car with Loss Power and Stalls to move with No safety because of the 2013 was not included in the Recalls which has the same Issue as those Recalled.
May 31, 2024
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. I JUST DROPPED IT OFF AT POHANKA HYUNDAI (1770 RITCHIE STATION CT, CAPITOL HEIGHTS, MD; (301) 423-1100) DEALERSHIP REGARDING ISSUES I SUSPECT TO BE RELATED TO THE RECALL ON THE ENGINE. ABOUT THREE AND HALF WEEKS AGO, I STARTED EXPERIENCING THE FOLLOWING SIGNS UPON START-UP IN THE MORNING AND DRIVING THROUGHOUT THE DAY. A LOUD KNOCKING SOUND AND VIBRATION FROM THE ENGINE FOR 3-4 SECONDS WHEN I START THE CAR IN THE MORNING. HEAVY SMOKING(MORE THAN THE USUAL MORNING SMOKE ON COLD DAYS) SOMETIMES UP TO FIVE OR MORE MINUTES. ACCELERATION AND RPMTHAT DON'T PASS 2000 ISSUES WHEN DRIVING AT 60 MPH. RANDOM AND INTERMITTENT STALLING WHEN DRIVING, SOMETIMES ALMOST COMPLETELY STOPPING OR REFUSING TO MOVE AFTER A MOMENTARY STOP. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 169,925.
Apr 20, 2021
ABOUT 3 WEEKS AGO AROUND 6AM I WAS DRIVING TO WORK WHILE ON THE HIGHWAY WHEN SUDDENLY THE CHECK ENGINE LIGHT POP UP AND THE THROTTLE PEDAL WENT DOWN AND IT WON'T PEDAL OR MOVE NO MORE. DIDN'T KNOW WHAT WAS GOING ON UNTIL MY CAR WAS TOWED THE DEALERSHIP PLACE WHERE I WAS TOLD IS A RECALL. TWO WEEKS AFTER I WAS CALLED THAT MY CAR IS READY AND GOOD TO GO BUT UNFORTUNATELY BEFORE THE CAR GOT TO MY PLACE THE CHECK ENGINE LIGHT IS BACK ON AND THE ACCELERATOR PEDAL DON'T MOVE NORMALLY AGAIN, WHEN YOU ARE ON MOTION AND YOU TRY TO CHANGE LANE OR OVERTAKING THE PEDAL WON'T MOVE UNTIL YOU FORCE IT WITH PRESSURE AND IF YOU HAPPEN TO BE AT TRAFFIC LIGHTS THE SAME THING WILL HAPPEN, THE CAR DON'T MOVE NORMAL AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND EXPLAIN WHAT HAPPENED TO THEM AGAIN AND THEY TOOK THE CHECK ENGINE LIGHT OFF THAT IT SHOULD BE FINE AFTER BUT ALAS THE PROBLEM IS WORSENING DAY IN DAY OUT AND MY SAFETY IS ON THE LINE NOW. INITIALLY I WAS TOLD THEY ARE GOING TO REPLACE THE ENGINE BUT I REALIZED THEY DIDN'T REPLACE THE ENGINE INSTEAD SOME PARTS WERE REPLACED AND THAT MAKES IT WORSE THAN BEFORE. DRIVING THE CAR NOW IS AT THE HIGH RISK FOR ME OR OTHER ROAD USERS BECAUSE I DON'T KNOW WHAT COULD HAPPEN NEXT. THE CHECK ENGINE LIGHT IS STILL ON AND THE PEDAL STILL NOT MOVING WELL AND ESPECIALLY WHEN YOU ARE MOVING UPHILL. PLEASE I WILL LIKE THIS TO BE INVESTIGATED BECAUSE I DON'T IF OTHER PEOPLE HAVE EXPERIENCE SIMILAR PROBLEM.
Sep 06, 2019
TL* THE CONTACT'S WIFE OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE CONTACT'S WIFE DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED FOR A FEW SECONDS, RAPIDLY ACCELERATED, AND THEN REDUCED TO NORMAL SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ORLANDO HYUNDAI (4110 W COLONIAL DR, ORLANDO, FL 32808, (407) 578-5337), BUT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE UNTIL THEY SPOKE WITH THE MANUFACTURER AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Jul 06, 2017
I WAS PULLING UP TO A STOP LIGHT AND MY CAR MADE A JERKING MOTION, AS IT HAD DID ONE DAY PRIOR AS WELL. I LOOKED AT MY DASH AND THE EPS LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT, AND ONE MORE LIGHT CAME ON. I TRIED TO DRIVE THE CAR FORWARD AND IT BEGAN TO ROLL BACK. I TURNED THE CAR OFF TO TRY AND RESTART IT, BUT THE BREAK WOULD NOT PUSH DOWN FOR ME TO TURN IT BACK ON. THE CAR WAS TOWED TO A DEALERSHIP WHERE I SHOWED TWO SERVICE TECHNICIANS THE PHOTO OF THE DASHBOARD THAT I TOOK, AND BOTH SAID THAT MY ENGINE HAD CUT OFF. THEY KEPT THE CAR OVERNIGHT AND DROVE ON IT TO TRY AND RECREATE THE PROBLEM, ALONG WITH RUNNING MULTIPLE TESTS, AND NOTHING SHOWED UP. *TR
Aug 08, 2014
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
5 complaints
When driving, an acceleration would sometime cause the car's RPMs would drop to zero with the throttle of the vehicle responding poorly. A lose of power occurs and the takes about 15 seconds to feel some power return to the throttle. The feeling of no throttle occurs which is very scary when your reason for accelerating is to pass a vehicle but the sudden lose of power makes it difficult to accelerate properly to pass. The RPMs remains none responsive. With the loss of power, the traction control light came on. When the vehicle is turn off and turned back on, the car's issue disappears. But the problem randomly occurs again.
May 11, 2024
Car has been knocking for a couple of months now, check engine started flashing and it lost acceleration. Towed to shop and code for knock sensor was reading bad. Shop replaced knock sensor, I picked car up and drove away and it happened again. Engine light flashing and lost acceleration, took back to shop and the next day which would be today they said take to the dealer cause it's still reading for knock sensor. My 2013 hyundai sonata 2.0 is now at the dealership in line with the rest of the seized engines. So I have spent $800 ($613 for shop and $200 rental car) and my car is still not drivable. Now I'm back in a rental at$300 a week until hyundai diagnose, test, and approve the process of fixing the issue with my 2013 hyundai sonata 2.0, it has a life time warranty! This will be the second 2013 hyundai sonata I have owned with the engine seizing up! Back in Nov. 2021 I went thru this very same thing!
Jun 13, 2023
A RECALL HAS BEEN SETTLED. WE ARE ENTITLED TO ENGINE REPAIR OR REPLACEMENT. I HAVE MADE 14 PAYMENTS ON A CAR SITTING AT A HYUNDAI DEALERSHIP, IN A RECALL THAT IS OFFICIALLY SETTLED, AND IT WON'T/DOESN'T RUN AND THEY WON'T HELP AT ALL. THEY REPLACED MY DIPSTICK....LIGHT CAME ON...REPLACED MY OIL FILL CAP...REPEAT....
Aug 25, 2020
THE ENGINE IN THIS PARTICULAR MODEL IS HYUNDAI'S 2.4L GDI (THETA II). THE ENGINE SEIZED WITHOUT WARNING EVEN THOUGH IT HAD THE SOFTWARE UPDATE THAT DETECTS ENGINE WEAR AND PREVENTS ENGINE FAILURE WHILE DRIVING. HYUNDAI DID WELL AND REPLACED THE ENGINE UNDER WARRANTY AND PROVIDED ME A RENTAL VEHICLE. 8,000 MILES LATER WITH THE SAME VEHICLE NOW THE CHECK ENGINE LIGHT IS FLASHING AND ACCELERATION IS DRAMATICALLY REDUCED. I WAS ABLE TO TAKE SOME BACKROADS WITH LITTLE TRAFFIC TO A LOCAL HYUNDAI DEALERSHIP AND AM WAITING FOR DIAGNOSIS AGAIN.THIS STARTED ON A VERY BUSY LOCAL HIGHWAY.
Mar 03, 2020
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY, AND APPROXIMATELY 40 MINUTES INTO THE RIDE THE CAR STRUGGLED TO ACCELERATE WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65-70MPH WITHOUT A WARNING LIGHT OR ANY TYPE OF WARNING DISPLAY ON THE DASHBOARD. THE CAR HESITATED WHEN I PUT MY FOOT ON THE GAS TO PASS ANOTHER CAR, OR IF I SLOWED DOWN IN TRAFFIC, IT STRUGGLED TO ACCELERATE ABOVE 20 - 40MPH. WHEN I REACHED MY EXIT, AND CAME TO A STOP LIGHT, THE GAS PEDAL WAS ALL THE WAY TO THE FLOOR JUST SO I COULD GET UP ENOUGH SPEED TO GO ACROSS THE LIGHT, AS WELL AS ACCELERATE SO THE CAR IN BACK ON ME COULD GO AS WELL. THE ENGINE WOULD HESITATE, AND WHEN IT DID FINALLY REACH THE RIGHT SPEED IT WAS STILL NOT A SMOOTH RIDE. WHEN I REACHED MY DESTINATION, I TURNED THE CAR OFF, AND TURNED IT BACK ON ABOUT 2 HRS LATER. THE CAR STARTED (WITH A LITTLE HESITATION IN THE ENGINE), ALTHOUGH IT STILL STRUGGLED TO ACCELERATE PAST 20MPH. IT WAS ALSO HESITATING, AND FELT AS THOUGH IT WOULD STALL. I DROVE THE CAR TO MY MECHANIC, ABOUT A 15 MINUTE TRIP ON LOCAL ROADS. THERE WERE A COUPLE OF UPHILL BATTLES, WHERE I COULD BARELY GET THE CAR UP THE HILL. MY MECHANIC CHECKED TO SEE IF THERE WERE ANY CODES FROM THE COMPUTER, AND THE CODE CAME BACK AS 'TURBO UNDER-BOOST'. THE TURBO CHARGE IS DEAD. I HAVE A TURBO CHARGED ENGINE. THEREFORE, SINCE THE TURBO BOOSTER IS DEAD, IT BASICALLY LEAVES THE ENGINE WITHOUT LITTLE POWER!
Jul 28, 2016
UNKNOWN OR OTHER,SERVICE BRAKES
5 complaints
The active hydraulic booster(AHB) failed while I was driving. While driving 70 mph down the highway the car began to beep and immediately the breaks began to lock up and brake pedal went all the way to the floor. All I could hear was grinding and it was hard to stop. A car came close to hitting me because the deceleration was so abrupt. I towed it to hyundai dealership and they confirmed the issue is the AHB. After further research, I learn that this happens more often then expect on this vehicle and at first was very hard to diagnose.
Jul 25, 2023
The check brakes hybrid system warning stop and do not drive light is coming on and not allowing me to drive the parking break light is also on
Aug 11, 2022
Vehicle stopped braking and beeping noise and brake light on dash.
May 04, 2022
VEHICLE DOES NOT RECOGNIZE EITHER KEY FOB AND WILL NOT START JUST GOES INTO ACCESSORY MODE. WHEN PLACING FOOT ON BRAKE PAD IT IS EXTREMELY HARD. YET EVERY TIME WE LET VEHICLE DRIFT DOWN OUR DRIVEWAY AND GET LEVEL IT STARTS NO PROBLEM. WE ARE WORRIED WHEN OUR DAUGHTER IS DRIVING THE VEHICLE IT WON'T RECOGNIZE THE KEY FOB AND SHUT DOWN. IT HAS HAPPENED AT LEAST 5 TIMES
Jun 07, 2017
EVERY-TIME I START DRIVING, I CAN HEAR A GRINDING NOISE SO I CHANGED THE FRONT BREAKS AND THE NOISE NEVER WENT AWAY. THEN OUT OF KNOW WHERE THE BACK BREAKS AND ROTORS WENT OUT FIXED THEM AND NOISE IS STILL THERE. I HEAR A SMALL KNOCKING AND SQUEALING AND WHEN I STOP, I CAN HEAR A GRINDING. I HAVEN'T EVEN HAD THE CAR FOR A YEAR YET. I CAN HEAR IT WHENEVER I'M DRIVING.
Jun 05, 2017
TIRES
5 complaints
I purchased (4 tires) 205/65R16 Sumitomo HTR A/S P02 for my vehicle in January 2019. In the past few months I’ve noticed a constant rumbling noise from the rear while driving. I have had my vehicle serviced for an inspection and oil change. Each time I received no recommendations during the multipoint inspections related to my tires. The last time I took it in I mentioned that I planned to purchase new tires and the mechanic looked at me strangely. He measured that my tire thread were at a 6 and he could not see any visible defects. Once the tires were rotated the noise moved from the back to the front. There is clearly a defect with the tire and it is out of warranty to be replaced.
Jun 07, 2021
BRAND NEW TIRE WITH 500 MILES ON IT SUFFERED CATASTROPHIC FAILURE. SIDEWALL BLEW OUT AND COMPLETELY DISCONNECTED FROM THE TREAD AND THE BEAD. I HAVE PICS.
Oct 31, 2018
KUMHO TIRES INSTALLED AS ORIGINAL EQUIPMENT WEAR PREMATURELY. TIRES WERE WORN TO 4/32 AT 12,000 MILES. NEW TIRE WERE INSTALLED AND THE CAR HAS BEEN TRANSFORMED. WHILE THE ORIGINAL TIRE MAY MEET WHATEVER APPLICABLE STANDARDS EXIST THEY WERE INADEQUATE FOR THE 2013 SONATA.
Jun 19, 2015
PREMATURE TIRE WEAR. CAR HAS 11,500 MILES. TIRE WEAR AS MEASURED BY THE DEALER IS 5/32 REAR AND 4 /32 FRONT. NEITHER DEALER OR TIRE MANUFACTURER KUMHO THINKS THIS IS AN ISSUE OR IS WILLING TO TAKE ANY ACTION. BOTH CLAIM TIRE WEAR IS NOT WARRANTIED. TIRES SHOULD NOT WEAR OUT THIS QUICKLY AND IT SEEMS OBVIOUS THAT THE TIRES ARE NOT PROPERLY SPECIFIED FOR THIS CAR, 2013 HYUNDAI SONATA. *TR
Jul 22, 2014
TPMS LIGHT HAS CAME ON NUMEROUS TIMES AND HAS BEEN TO THE DEALER FOR THIS SAME PROBLEM 7 TIMES.THE TIRE SENSOR WAS REPLACED TWICE AND THE MODULE WAS REPLACED ON THE NEXT TO LAST TIME AT THE DEALER. AFTER THE MODULE WAS REPLACED THE LIGHT DID NOT COME ON FOR 1400 MILES. THE DEALERS SERVICE DEPARTMENT CONTACTED THE TECHNICAL ASSISTANCE AND DECIDED TO MOVE THE MODULE TO A DIFFERENT LOCATION. EACH TIME THE DEALER CHECKED AND IT WAS REPORTED TO BE THE RIGHT REAR TIRE. I HAD THEM TO ROTATE THE RIGHT REAR TIRE TO THE RIGHT FRONT AND THE RIGHT FRONT TO THE RIGHT REAR. THE LIGHT CAME ON AGAIN AND IT ALSO POINTED TO THE RIGHT REAR TIRE. THIS IS A SAFETY PROBLEM AS I WAS ALMOST HIT THE LAST TIME WHEN I WAS OFF THE ROAD AND CHECKING THE TIRES AFTER THE LIGHT CAME ON. HYUNDAI TRIES TO BLAME ELECTRICAL INTERFERENCE FOR THE PROBLEM. I HAVE OWNED MANY OTHER MANUFACTURERS VEHICLES SINCE THE TPMS SYSTEM WAS MADE MANDATORY AND NEVER HAD A THE LIGHT TO COME ON UNLESS THE TIRE HAD LOST PRESSURE. *TR
Aug 29, 2012
STEERING,ELECTRICAL SYSTEM
5 complaints
THE STEERING COLUMN MAKES A VERY LOUD CLUNKING NOISE WHENEVER YOU GO OVER A BUMP IN THE ROAD, LIKE SOMETHING IS LOOSE. THE WHEEL IS SOMETIMES HARD TO TURN. SMELL OF RUBBER AND BULBS HAVE TO BE CONTINOUSLY REPLACED. IT SEEMS THE HOUSING HAS MELTED
Apr 11, 2021
TAKATA RECALL MY MOTOR DRIVEN POWER STEERING ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT CLICKING AND THUS SOUND AND ALSO MAKES IT HARD TO STEER AT TIMES, WHILE TURNING THE WHEEL.
Jun 25, 2019
KNOCKING IN STEERING COLUMN, PLACING IN GEAR (PARK/REVERSE) AUTOMATIC LOCKS NOT ALWAYS WORKING AND BACK UP CAMERA BLUE AND GLITCHING.
Mar 16, 2019
JUST RECENTLY THE STEERING HAS BECOME UNSTABLE. IT IS CONSTANTLY WEAVING BACK AND FORTH. IT HAS BECOME VERY TIRING TO HOLD IT IN THE MIDDLE OF THE LANE. DEALERSHIP SAYS NOTHING IS WRONG AND NO ONE ELSE HAS COMPLAINED. HOWEVER I SEE I AM NOT THE ONLY ONE, AS TWO OTHER PEOPLE ARE HERE COMPLAINING OF THE SAME PROBLEM. ALSO IN THE LAST WEEK MY KEYLESS DOOR LOCKS ONLY WORK PART OF THE TIME ON BOTH THE PASSENGER AND THE DRIVER SIDE. I HAVE TO HIT THEM SEVERAL TIMES TO GET THEM TO UNLOCK. *TR
Sep 21, 2014
FROM THE PAST FEW WEEKS DRIVING MY NEW 2013 HYUNDAI SONATA GLS, I KNOW THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRIC POWER STEERING (EPS) ON THE CAR. MY CAR JUST KEEPS WANDERING WHEN DRIVING OVER 50 MPH ON FREEWAY. IT WILL KEEP WANDERING TO THE LEFT AND TO THE RIGHT. IT REQUIRES CONSTANT CORRECTION TO KEEP MY CAR IN THE LANE AND THE STEERING WHEEL IS EXTREMELY SENSITIVE. WHEN THE CAR WANDERS TO THE LEFT, I WOULD TRY TO CORRECT IT BACK TO CENTER, BUT IT WON'T STAY STRAIGHT AND IT WANDERS TO THE RIGHT AFTER CORRECTION. IT WILL HAPPENS A FEW TIMES LIKE THAT FROM A 15-MILE FREEWAY DRIVE. ONE TIME, I OVER CORRECTED IT AND IT WENT TO THE OTHER LANE NEXT TO ME AND ALMOST HIT THE CAR NEXT TO ME. IT WAS SCARY AND TOTALLY DANGEROUS. AT FIRST I THOUGHT THE NEW TIRES REQUIRED BREAK-IN AND THE PROBLEM WILL GO AWAY, BUT IT HAS BEEN OVER 2 WEEKS OF DRIVING AND TIRES WERE ALREADY FULLY BREAK-IN. ALL OF THE TIRES ARE WITH GOOD TIRE PRESSURE AT 34 PSI AND IT CAN NOT BE ALIGNMENT ISSUE SINCE THE CAR DOESN'T JUST GO TOWARD ONE SIDE IN HIGH SPEED. I HAVE BEEN DRIVING ON THE SAME FREEWAY FOR YEARS AND THERE IS NO SUCH ISSUE WITH MY OTHER CARS AFTER I TESTED DRIVE THOSE CARS ON THE SAME FREEWAY, SO IT IS NOT AN ISSUE ON THE PAVEMENT ON THE FREEWAY. IT IS SOMETHING WRONG WITH THE 2013 HYUNDAI SONATA'S STEERING. CONTACTED HYUNDAI DEALERS IN MY LOCATION AREAS, THEY ALL SAID THAT THE SENSITIVE STEERING IS DUE TO THE EPS FOR THE SONATA AND THERE IS NOTHING THEY CAN CHANGE SINCE IT IS CONTROLLED BY THE CAR'S COMPUTER. PLEASE REQUEST HYUNDAI TO TAKE A LOOK AT THEIR CARS' EPS AND MAKE PROPER ADJUSTMENT, PEOPLE ARE GOING TO GET HURT OR KILLED SOMEDAY IF THIS IS NOT BEING LOOKED AT. THANK YOU. *TR
Aug 14, 2013
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
SO MY STEERING WHEEL COUPLER HAS GONE BAD I KNEW THERE WAS A RECALL ON THIS WHEN I FIRST GOT THE CAR; WHEN I WENT TO THE HYUNDAI DEALERSHIP NOBODY WOULD FIX IT AND THEY TRIED TO CHARGE ME $600 TO FIX IT. AND BECAUSE OF COVID I COULDNT GET IT FIXED SINCE I WAS FURLOUGHED. THEN I WAS CHARGED $500 TO TRY TO FIND WHAT A TICKING NOISE.WAS IN MY CAR AND I WAS CHARGED FOR.SOMETHING THAT HYUNDAI DIDNT FIX AND OTHER DEALERS CHARGED ME AND MY ISSUE STILL WASNT FIXED. ALL TOGETHER I WASTED ALMOST $1100 TO FIND A WAY TO FIX MY ISSUES AND NOTHING WAS FIXED. THE SECOND ISSUE I WAS TOLD WAS HEAT BOX AND ACTUATOR BUT IT WASNT FIXED BECAUSE HYUNDAI TRIED TO CHARGE ME $3,041.84..... I KNOW ALOT OF.THINGS ARE APART OF THESE RECALLS THIS CAR HAVE BUT NO ONE EVEN HYUNDAI WAS WILLING TO FIX IT FREE OF CHARGE.
Sep 08, 2020
MY STEERING WHEEL STARTS SHAKING WHEN I GO OVER 60MPH AND WHENEVER I DRIVE THROUGH A SLIGHTLY BUMPY ROAD
Jul 30, 2020
NOTHING HAS HAPPENED SO FAR BUT IT HAS A REALLY BAD STEERING PROBLEMS. IT SEEMS SO SENSITIVE BUT I READ ON EDMUNDS THAT A LOT OF PEOPLE ARE HAVE SIMILAR PROBLEMS WITH THIS YEAR MAKE MODEL AND YEAR ALSO. IT GOES TO THE RIGHT AND LEFT A LOT AND WON'T STAY STRAIGHT. THAT IS UNSAFE. PLEASE HAVE HYUNDAI LOOK INTO THIS.
Mar 22, 2018
WHEN DRIVING THE VEHICLE CONSTANTLY MOVES EITHER TO THE RIGHT OR LEFT. THERE IS NOT GOING STRAIGHT. I HAVE TAKEN TO THE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THEY TOOK IT FOR A ROAD TEST AND DID NOT NOTICE ANYTHING. THERE IS CLEARLY AN ISSUE HERE WITH THIS VEHICLE AS THERE ARE MANY OTHER COMMENTS RELATING TO THIS ISSUE. PLEASE HAVE THIS ISSUED ADDRESSED AS WE SHOULD NOT BE DEALING WITH SOMETHING LIKE THIS WHEN WE ARE SPENDING A LOT OF MONEY FOR A BRAND NEW VEHICLE. THIS IS POOR SERVICE HYUNDAI... *TR
Dec 01, 2012
I PURCHASED BRAND NEW 2013 HYUNDAI SONATA LIMITED IN AUGUST'12. AFTER BUYING WHEN I WAS RIDING BACK HOME ON FREEWAY(APPROX SPEED 60 MPH) THE CAR TENDS TO DRIFT IN EITHER LEFT OR RIGHT AND KEEP ON WANDERING IN THE LANE. IT IS PRETTY DIFFICULT TO KEEP THE VEHICLE IN THE LANE. THERE ARE ALMOST TWO INCIDENTS WHERE I JUST ESCAPED THE ACCIDENTS BECAUSE OF THIS PROBLEM WHICH COULD HAVE BEEN FATAL. WHEN I CONTACTED THE DEALER THEY TOLD THAT IT IS BECAUSE OF BANKING ON THE ROADS BUT I TESTED THE SAME ROAD AND ROUTE WITH OTHER VEHICLE WHICH PERFORMED AS IT SHOULD BE, NO DRIFT OR ANYTHING. EVEN THE TIRE PRESSURE AND WHEEL BALANCING IS FINE SO THIS IS DEFINITELY A ISSUE WITH THE ELECTRONIC STEERING AND STABILITY. PLEASE LOOK INTO THIS MATTER AS IT COULD BE LIFE THREATENING AND MOST OF THE CONSUMERS ARE FACING IT WITH NO RESPONSE FROM THE COMPANY. THANKS. *TR
Sep 10, 2012
STRUCTURE,UNKNOWN OR OTHER
4 complaints
The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this
Jan 08, 2025
Rear driver side door cannot be opened from the inside or the outside of the vehicle.
Nov 28, 2024
THE TRUNK NO LONGER OPENS AUTOMATICALLY WHEN PUSHING THE BUTTON ON REMOTE KEY AND/OR TRUNK BUTTON INSIDE THE CAR. ADDITIONALLY, THE CAR'S DISPLAY SYSTEM NO LONGER OPERATES PROPERLY AND WHEN TOUCHING THE SCREEN TO SELECT AN OPTION, IT OPERATES A DIFFERENT FUNCTION THEN PRESSED. SUCH AS. SELECTING VOLUME UP MIGHT CHANGE THE RADIO STATION INSTEAD. WHEN PRESSING THE SCREEN TO SELECT A DIFFERENT MODE FOR MUSIC, SCREEN WENT COMPLETELY BLACK WHILE NAVIGATING (CAR IN MOTION) AND WAS NO LONGER OPERABLE. THE REAR VIEW CAMERA HAS FAILED AS WELL AND WHEN THE VEHICLE IS PUT IN REVERSE, THERE IS MERELY A BLUE SCREEN AND NO VISUAL OF THE REAR. I HAD AN ERROR MESSAGE DISPLAY ON THE SCREEN ON 15 JULY 20, BUT I AM UNCERTAIN IF THIS IS RELATABLE.
Jul 28, 2020
THE GLASS SUNROOF EXPLODED FOR NO REASON.. I WAS DRIVING 9/5/18 ABOUT 5PM, NO ONE IN FRONT OF ME, NOTHING OVERHEADS, AND I HEARD A LOUD SOUND (LIKE A BULLET) DIDN'T SEE ANYTHING AROUND ME, THE WINDSHIELD LOOKED FINE, BUT THE GLASS SUNROOF HAD SHATTERED. THANK GOODNESS THE INSIDE ROOF LINER WAS CLOSED AND THE SHATTERED GLASS DID NOT FALL ON MY FACE OR INTO MY CAR.
Sep 10, 2018
STEERING,SERVICE BRAKES
4 complaints
WHEN TURNING THE STEERING WHEEL I HEAR A CLICKING NOISE LIKE SOMETHING IS LOOSE OR BROKEN. THERE REGULARLY IS A BURNING SMELL LIKE HOT PLASTIC IS MELTING AND THE BRAKE LIGHT CONSTANTLY BURNS OUT. WHEN CHANGING THE BULB I NOTICED THE CASING APPEARS BURNED AND IT IS DIFFICULT TO REMOVE THE BULB FOR REPLACEMENT. I SMELL THE BURNING SCENT WHEN I STOP AND EXIT THE VEHICLE. THE CLICKING NOICE IS WHENEVER I TURN THE STEERING WHEEL.
Nov 27, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL AND BRAKES SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE SLID INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,037.
Nov 25, 2019
CAN NOT HOLD THE CAR IN A STRAIGHT LINE AT HIGHWAY SPEEDS .CAR WILL DRIFT LEFT AND RIGHT AND NEEDS CONSTANT CORRECTIONS . THESE RESULT OF THESE CORRECTIONS HAVE A VARYING RESULT IN THE CAR OVER CORRECTING OR UNDER CORRECTING . MAIN SAFETY ISSUE IS THE CAR WANDERS ON ITS OWN WITH THE STEERING WHEEL CENTERED AND RESULTS IN DRIFTING INTO OTHER LANES .THE DRIFT SEEMS TO BE MORE APPARENT ON FLAT STRETCHES OF FREEWAY AS COMPARED TO ROADS WITH A BIGGER CROWN WHICH YOU CAN HOLD THE STEERING WHEEL INTO TO STAY CENTERED . THE FEELING IN THE STEERING WHEEL IS TIGHT AND HARD WHILE GOING STRAIGHT THEN REQUIRES A GOOD SOLID PULL TO CORRECT THE DRIFT ,THE STEERING WILL THEN CORRECT OR OVER CORRECT MOSTLY OVER CORRECT.I ACTUALLY FEARED TAKING THIS CAR ON A TRIP LAST WEEKEND DUE TO THE FACT THAT WE WERE GOING TO BE DRIVING IN SNOW ,LUCKILY AT 30 MPH WITH CHAINS ON THE DRIFT WAS MINIMAL. THANK YOU FOR REVIEWING THIS LETTER
Feb 28, 2017
UPON START UP THE VEHICLE IS PRETTY LOUD TO BE FAIRLY NEW, THE NOISE INCREASED BY DAY. BRAKES WOULD GRIND. NO CONTROL OVER STEERING CAR WOULD PULL AND DRIFT AS DRIVING. REMOTE BARELY WORKED RADIO WOULD RANDOMLY INCREASE AND DECREASE. *TR
Jan 23, 2017
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
4 complaints
BEGINNING AT AROUND 90K MILES, THERE WAS INTERMITTENT STUTTERING, ABOUT 2 SECONDS APART, WHEREBY THE VEHICLE WOULD LOSE POWER WHILE IN MOTION; AT VARIOUS SPEEDS, BOTH ON ACCELERATION AND DECELERATION OR COASTING. THE EPISODES WERE ONLY HAPPENING AFTER THE CAR HAD BEEN DRIVEN FOR MORE THAN AN HOUR. NOW, AT 92K MILES THE STUTTERING HAS INCREASED IN FREQUENCY AND TODAY I RECEIVED A "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE" MESSAGE WITH AUDIBLE WARNING CHIMES AND A "WRENCH" ICON ILLUMINATED. THIS TRIP WAS ONLY A TEN MILE TRIP, IN THE MORNING, OUTSIDE TEMPERATURE WAS ABOUT 65F. THE CAR HADN'T BEEN DRIVEN AT ALL THIS DAY PRIOR TO THIS EVENT. THE WARNINGS HAPPENED TWICE, LESS THAN ONE MILE TO MY HOME, AND I BARELY MADE IT TO MY DRIVEWAY, WHERE IT'S NOW PARKED.
Jul 05, 2020
TAKATA RECALL: MY 2013 HYUNDAI SANOTA IS NOT GETTING ENOUGH OIL OR TO THE BEARIMGS I HAVE ALREADY TAKEN THE CAR TO THE HYUNIDA DEALERSHIP AND LET THEM FIX THE 5 RECALLS IT ALREADY HAD ON IT WHICH ONE WAS THIS ISSUE AFTER THE FACT THEY WAS "FIXED" 3 MONTHS LATER IN CONSTANTLY HAVING TO REPLACE PURGE VALVE MANIFISTER VALVES PRETTY MUCH AND THING THAY HAS TO DO WITH FUEL OR AIR OR GAS GETTING TO THE ENGINE NOW ITS CONSTENTLY STALLING WHEN IM ON THE EXPRESSWAY AMD TODAY SMOKE STARTED COMING OUT FROM UNDER THE HOOD I REALLY LIKED THIS CAR IT ONLY HAS 103,000 MILES ON IT I DO ALL THE DEALERSHIP RECOMMENDED MAINTENCE AMF THIS IS WHAT I GET VERY UPSET WITH HYUDAI SENSE THEY SUPPOSABLY FIXED THE RECALL FOR THAT ALREADY THERES NOTHING THEY CAN DO SO THERES 10,000.00 DOLLARS DOWN THE DRAIN
Oct 12, 2018
STALLING ENGINE AND SPEED CRUSE CONTROL, IF YOU PUT THE SPEED CONTROL ON 70MPH, IT SHOWS YOUR AT 65 MPH AND TRASMISSION; WHILE ON MOTION AT 20MPH AND WHILE ACCELERATING FROM A STOP AT A STEADY INCREASE IN SPEED AND IT DECELEARTES BY ITSELF.
Sep 29, 2016
MY CAR REVVED TO BETWEEN 4 AND 6 THOUSAND RPMS WHEN I WAS PARKING IN MY WORK PARKING GARAGE. IN THE PROCESS I ENDED UP HITTING TWO SUVS AND DID OVER $5,500 IN DAMAGE TO MY CAR. I TOOK MY CAR TO OUR HYUNDAI SERVICE TO HAVE THE ENGINE LOOKED AT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. ON FRIDAY, MAY 15 AS I WAS DRIVING HOME FROM WORK ON RT 70 AT THE TOP OF BRADDOCK MOUNTAIN MY CAR REVVED AGAIN FOR NO REASON. LUCKILY I WASN'T IN TRAFFIC WHEN THE REV HAPPENED. THIS REV HAS ALSO HAPPENED WHEN MY HUSBAND WAS DRIVING THE CAR.
May 18, 2015
VISIBILITY/WIPER
4 complaints
WHILE I WAS DRIVING MY CAR, I HEAR A LOUD SOUND FROM THE ROOF OF MY CAR. I PULLED ASIDE AND SAW THAT THE PANORAMIC SUNROOF ON MY CAR (HYUNDAI SONATA 2013) WAS BROKEN. AT FIRST I THOUGHT SOMETHING MIGHT HAVE HIT THE CAR BUT THERE WAS NOTHING THAT HIT THE CAR. IT JUST EXPLODED WHILE I WAS DRIVING.
Feb 25, 2019
ON 2/19/2018 WHILE DRIVING ON THE HIGHWAY MY SUNROOF SPONTANEOUSLY EXPLODED. THERE WERE NO PRIOR INDICATIONS OF PROBLEMS AND NO WARNING. IT WAS NOT BELOW FREEZING, IT WAS RAINING(I WASN'T USING IT), AND THERE WAS NO FALLING DEBRIS OF ANY KIND. IT SOUNDED LIKE A GUNSHOT WENT OFF BY MY FACE. HAD THIS HAPPENED TO AN INEXPERIENCED OR INSECURE DRIVER IT COULD NOT ONLY CAUSE A HIGHWAY COLLISION BUT FATALITIES. I BELIEVE THERE IS SOMETHING WRONG WITH THE STRUCTURAL INTEGRITY OR POSSIBLY THE CHEMICAL MAKEUP OF THE GLASS USED WHICH MAKES IT SUSCEPTIBLE SOMEHOW(THE ENTIRE SUNROOF WAS GONE, 90%+) HOWEVER THE CAUSE IS UNKNOWN AT THIS TIME. I PULLED OVER IMMEDIATELY TO THINK AND MAKE SURE I WAS UNHARMED, THEN CALLED MY HYUNDAI DEALERSHIP AND DROVE STRAIGHT THERE. THE DEALERSHIP PUT IN A REPAIR ORDER WHICH AT FIRST WAS DENIED BY HYUNDAI. I CALLED HYUNDAI CUSTOMER SERVICE DEPARTMENT AND STARTED A CASE. WITHIN A FEW DAYS HYUNDAI APPROVED THE SECOND ATTEMPT AND REPAIRED THE VEHICLE AT NO COST TO ME. HOWEVER IF THIS HAPPENED ONCE I BELIEVE THIS COULD HAPPEN AGAIN AND I WOULD LIKE A RECALL ISSUED OR AT THE VERY LEAST INVESTIGATED. THIS IS A PUBLIC SAFETY ISSUE.
Mar 10, 2018
DRIVING SOUTHBOUND AT 70 MPH ON A STRAIGHT SECTION OF A MAJOR INTERSTATE IN MY CITY AT APPROXIMATELY 1:25 PM, THE SUNROOF GLASS SHATTERED FOR NO APPARENT REASON WITH A SOUND SIMILAR TO A SHOTGUN. ALMOST LOST CONTROL OF THE VEHICLE DUE TO THE SOUND. DID NOT SEE ANY ROAD HAZARDS FLYING THROUGH THE AIR. SHADE WAS CLOSED SO ALL GLASS STAYED ABOVE MYSELF AND OTHER OCCUPANTS. OUTSIDE AIR TEMPERATURE WAS 94F AND SUNNY. PHOTO TAKEN TO DOCUMENT AS SOON AS IT WAS SAFE TO PULL OVER.
May 28, 2017
THIS CAR HAS A DISTURBING REFLECTION OF THE TOP DECK OF DASHBOARD ON THE WINDSHIELD..IT INTERFERES WITH CONCENTRATION....CAR WAS PURCHASED 7/19/12 IN SEARCHING THE INTERNET I HAVE FOUND COMPLAINTS OF THIS NATURE WITH OTHER HYUNDAI SONATAS....... *TR
Sep 21, 2012
WHEELS
4 complaints
FINANCED OUR '13 SONATA IN OCT 2013 W/ 9,033 MILES ON IT. HAVE SINCE PUT 3RD SET OF TIRES AND NOW AT 46,345 MILES. BROUGHT TO PLANET HYUNDAI IN LV & BRONCO MOTORS IN ID FOR DIAGNOSTIC AS TO WHILE TIRES WEARING SO FAST. NO SOLUTION OTHER THEN TO BUY NEW TIRES. HAVE BEEN BACK AND FORTH BETWEEN TIRE COMPANY AND HYUNDAI. EVEN REACHED OUT TO HYUNDAI AMERICA. NO ALIGNMENT ISSUES, WAS TOLD NO SUSPENSION ISSUES. TIRES FEATHERING, CUPPING. BECOMING SAFETY CONCERN AND COULD BE A HUGE DENT IN MY WALLET REPLACING TIRES EVERY 10-14K MILES.
Jun 05, 2017
FOUND OUT TODAY FROM A NON-DEALER MECHANIC THAT I NEED A WHEEL BEARING ON THE FRONT-RIGHT OF MY 2013 HYUNDAI SONATA GLS. MILEAGE 56K. VEHICLE IS GARAGE KEPT, AND WHEN I'M AT WORK IT'S IN A COVERED PARKING GARAGE. SYMPTOM: EXCESSIVE ROAD NOISE, EVEN AFTER TIRE ROTATION. SEEMS TO BE A LITTLE PREMATURE FOR A WHEEL BEARING TO GO OUT, AND OF COURSE IT WON'T BE COVERED UNDER HYUNDAI'S 5/60 WARRANTY. WAS TOLD THAT OTHER FAILURES COULD OCCUR IF PART IS NOT REPLACED.
May 11, 2017
MY CAR HAD LESS THAN 10,000 MILES ON IT AND THE TIRES WENT BALD, THIS CAR WAS HORRIBLE IN THE SNOW WE HAD TO BUY SNOW TIRES. ALL SEASON DOESN'T DO IT IN THE SNOW. THE HEADLIGHTS ARE TERRIBLE AT NIGHT IT LIMITS YOUR VISION IN FRONT OF YOU MAKES IT HARD TO SEE CURVES. ALSO THERE REALLY ISN'T A OFF FOR THE HEAT OR AIR CONDITION SO YOU ALWAYS HAVE ONE OR THE OTHER. THE WINDOWS STEAM UP FOR NO APPARENT REASON. THIS CAR WAS ALSO RECALLED FOR THE SHIFTER LINKAGE COMING DETACHED WE HAD IT FIXED SO WE THOUGHT AND NOW A YEAR LATER IT IS GIVING US THE PROBLEMS THE RECALL SPECIFIES. THERE ARE A LOT OF LITTLE THINGS WE DON'T LIKE ABOUT THIS CAR AND I DON'T THINK I WOULD BUY ANOTHER HYUNDAI .
Sep 01, 2015
THE TIRES ON MY 2013 ARE DEAFENING. I TAKE GREAT CARE OF MY CARE OF MY CAR. I AM UP TO DATE ON MY SCHEDULE APPOINTMENTS FOR LEASING THE CAR. I JUST CAN'T TAKE THE TIRE NOISE ANYMORE. ON LOW SPEEDS AND HIGH SPEEDS THE TIRE NOISE IS OUT OF CONTROL. I THINK THE BRAND TIRES ON THE CAR ARE TERRIBLE. I DON'T KNOW WHAT TO DO. IF I WOULD HAVE KNOWN THIS I WOULD NEVER HAVE BOUGHT THE CAR. WHEN MY CAR'S LEASE IS UP I AM HAVING SERIOUS DOUBTS ABOUT LEASING ANOTHER ONE. I WOULD LOVE TO AFFORD A DIFFERENT BRAND OF TIRES TO SEE IF IT A MANUFACTURES DEFECT. UNFORTUNATELY, IM STUCK WITH THESE TIRES FOR ANOTHER 2 AND HALF YEARS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS UNHAPPY OWNER OF 4 CRUMBY TIRES. *JS
Sep 02, 2013
ENGINE AND ENGINE COOLING,ENGINE
3 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Jan 28, 2025
The contact owns a 2013 Hyundai Sonata. The contact stated upon starting the vehicle, the check engine warning light was illuminated on the control panel. The contact also stated a loud knocking noise came from the engine compartment. The vehicle was inspected by an independent mechanic where it was diagnosed the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 121,140.
Jun 23, 2021
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ THE CONSUMER STATED ALL SAFETY ISSUES CORRECTED AT NO CHARGE. *TR
Aug 16, 2017
STEERING,EXTERIOR LIGHTING
3 complaints
The steering wheel makes clicking and grinding noise. Steering wheel coupling may be broken. And sometimes head and interior lights turn on and off when I make turns
Oct 14, 2024
MY STEERING WHEEL COUPLER IS BROKEN NO ONE IS ABLE TO DUE THE WORK ON IT MY WHEEL SHAKES BAD WHEN I GET ONTO THE HIGHWAY AND WHEN DRIVING STREET WAY ALSO ALSO THE BRAKES LIGHTS ARE KEEP GOING OUT I HAVE TO GET MY BRAKE LIGHTS CHANGED EVERY TWO WEEKS
Sep 22, 2020
THERE IS AND HAS BEEN A VERY LOUD RATTLING NOISE COMING FROM THE STEERING COLUMN. WHEN ON THE FREEWAY, I MUST DRIVE UNDER 60 MPH TO AVOID THE NOISE. IF THERE IS A DIP IN THE ROAD OR A SPEED BUMP IT RATTLES LOUD. THE STEERING WHEEL DOES NOT SHAKE, SO IT ISN'T AFFECTING MY DRIVING, BUT VERY DISTURBING AND EMBARRASSING. THE LIGHTING,THERE IS A SHORT. I'M CONSTANTLY HAVING TO REPLACE OR TIGHTENED EVERY COUPLE OF MONTHS. I SPOKE TO SOMEONE THAT WORKS AT KRAGEN WHO ALSO HAS A SONATA AND HE SAID HE HAD THE SAME PROBLEM UNTIL HE ORDERED A $40.00 CASING. WHEN HE REPLACED MY LIGHTS, HE WAS UNABLE TO REMOVE THE BULB BY TWISTING. HE HAD TO BRAKE IT BECAUSE IT HAD MELTED. I HAVE NOT ORDERED IT YET, BUT HE DUCKED TAPED IT IN PLACE AND I STILL HAVE THE ISSUES. THIS IS RIDICULOUS THAT I HAVE TO GO THROUGH THIS. I'M AN UBER DRIVER AND I AM TRYING TO KEEP MY CAR SAFE AND IN GREAT CONDITION, BUT IT IS DISTURBING WHEN SOMEONE TELL ME MY LIGHTS ARE OUT.
Oct 04, 2018
EXTERIOR LIGHTING,ENGINE
3 complaints
I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it hadn’t been long since I had oil changed. I checked it and it was almost out. I put oil in it and thought maybe boiling springs tire did not put enough in it. Next time i took to Hyundai but kept eye on it. To make a long story short I am having to keep an eye on my oil and adding more about every 200 miles. I know it’s 10 years old but I’ve had cars older than this and did not have to add oil. Other cars older than mine are being recalled and I’m not understanding why 2013 are left out. Please advise as I’m sure I’m not the only 2013 owner having issues with our Hyundai Sonata . I park the car in my carport and there is never any oil on the floor so I’m not sure where the oil is going. I did ask them at the Hyundai place about that and I was informed there were no recalls on mine and it would cost me around $1000 just for them to pull the engine down to check. So I’m just having to keep checking on the oil.
Aug 10, 2024
BRAKE AND TAIL LIGHT CONTINUES TO BURN OUT. I HAVE REPLACED BULBS AND ENTIRE ASSEMBLY EVERY COUPLE WEEKS AND IT MELTS THE UNITS AS WELL AS MY ENGINE STALLS OUT AND WILL NOT ACCELERATE AND DOES THIS INTERMITTENTLY.
Jan 13, 2021
IN JUST OVER 18 MONTHS OF OWNERSHIP, WE HAVE HAD TO CHANGE BRAKE LIGHTS AT MINIMUM 9 TIMES. WE HAVE BEEN TOLD BY ONE MECHANIC THAT IT'S AN ELECTRICAL ISSUE BUT THE DEALERSHIP SAID THAT IT WASN'T. A THIRD MECHANIC STATED THAT IT IS AN ELECTRICAL ISSUE. CURRENTLY, THE BRAKE LIGHT SOCKET WIRING IS BURNED REQUIRING REPLACEMENT OF THE ENTIRE BRAKE LIGHT HOUSING UNIT. FOR THE NUMEROUS COMPLAINTS NOTED ON THE INTERNET, THIS SHOULD BE REPLACED BY HYUNDAI AND SHOULD NOT BE AN EXPENSE TO OWNERS. ADDITIONALLY, MY CAR STALLED SUDDENLY ( THE ENGINE SEIZED ) AND THE REPAIR (REPLACEMENT OF ENGINE) WAS COVERED BY HYUNDAI WARRANTY EXTENSION.
Jun 15, 2018
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
What component or system failed or malfunctioned, and is it available for inspection upon request? The Car continues to have inconsistent acceleration, hesitation, and sometimes lurches forward. On two occasions, the car felt like it was just going to turn off while driving. I was driving about 75 mph on I295 and driving about 15 mph on a residential road during the second occurrence. How was your safety or the safety of others put at risk? I feel as though I am not in complete control of the acceleration but am mostly concerned with the car stopping on it's own. I am very scared I'm going to be hit by the car(s) behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have an appointment in October for the car to be evaluated by a dealer. I hope it doesn't happen again before then. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only time a warning lamp came on was during the second episode when the car felt like it was going to turn off; the engine light came on and immediately off.
Sep 21, 2023
5 HOURS INTO A 6 HOURS HIGHWAY DRIVE, NO ISSUES HAVE OCCURRED, APPROACHING A FLYOVER AT I-10E AND THE BELTWAY EAST I WAS DOING 70MPH, ABOUT HALFWAY UP NORTHBOUND APPROACH I LOST ACCELERATION, ALL WARNING LIGHTS ON DASH APPEARED TO ILLUMINATE, THE RADIO CONTINUED TO PLAY, APPEARS THAT POWER STEERING CONTINUED TO WORK. AFTER COASTING DOWN FLYOVER I PULLED TO THE RIGHT, PUT THE CAR IN PARK AND IT STARTED UP FINE, I DROVE OFF THE BELTWAY TO THE FEEDER/SERVICE ROAD AND THIS HAPPENED ONCE MORE. I PULLED INTO PARKING LOT AND WAS ABLE TO PUT IN PARK AND START WITH NO ISSUE. NEITHER TIME DID I EVER SEE A CONSTANT WARNING LIGHT OF ANY KIND ON MY DASH. THE CAR HAS 99K MILES AND I AM THE ONLY OWNER, TAKEN TO DEALER 95 PERCENT OF TIME FOR MAINTENANCE.
Feb 24, 2021
I TOOK MY CAR IN TO THE HYUNDIA DEALERSHIP FOR A RECALL FOR HEAVY OIL CONSUMPTION; THEY TOLD ME THE CATALYTIC CONVERTER WENT OUT BECAUSE IT WAS CLOGGED, I TOLD THEM IF IT WAS CLOGGED IT WAS DUE TO THE OIL LOSS THAT MADE IT WAY INTO THE CATALYTIC CONVERTER. THE HYUNDIA CORPORATION REFUSED TO FIX THE ENGINE OR CATALYTIC CONVERTER.
Oct 17, 2019
AIR BAGS,SEAT BELTS,ENGINE
3 complaints
The engine knocking plus seat belt doesn’t work
Aug 10, 2023
AIRBAG DIDN'T DEPLOY AND THE SEATBELT RELEASED ME I BUMP MY HEAD ON THE SIDE OF THE DOOR BLANK OUT AND WAS AWAKEN WHEN MY HEAD HIT THE DASH . CAR IS TOTAL
Feb 13, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. PRIOR TO PURCHASING THE VEHICLE, THE CONTACT WAS NOT INFORMED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) AND SERVICE CAMPAIGN NUMBER: 953 (ECM & CLUSTER UPDATE-ENGINE MONITORING LOGIC PRODUCT IMPROVEMENT). SHORTLY AFTER IT WAS PURCHASED, THE VEHICLE STALLED WITHOUT WARNING DUE TO ENGINE FAILURE. AUFFENBERG HYUNDAI (1300 CENTRAL PARK DR, O'FALLON, IL 62269, (618) 622-9001) WAS NOTIFIED OF THE FAILURE AND WAS TO FOLLOW-UP WITH A RESPONSE WITHIN 48 HOURS FROM THE MANUFACTURER. THE CONTACT WAS LEFT WITHOUT A VEHICLE AND WAS WAITING FOR THE DEALER AND THE MANUFACTURER TO DETERMINE IF THERE WAS AN OPTION OF A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO PROVIDE A FOLLOW-UP RESPONSE TO THE DEALER AND THE VEHICLE OWNER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Apr 17, 2019
SERVICE BRAKES, HYDRAULIC
3 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the brake pedal was mushy while depressed and went to the floorboard. The vehicle was taken to the dealer, where it was determined that the brake master cylinder needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under warranty. The failure mileage was approximately 41,000.
Mar 21, 2023
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,800.
Sep 15, 2014
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE DID NOT STOP AS EXPECTED. *JB
Apr 22, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
The Engine Light is on and when you first take off ,you can’t press the gas pedal as much as the engine start shaking
Feb 13, 2023
WE HAVE A 2013 HYUNDAI SONATA (VIN #[XXX]). THIS VEHICLE HAS HAD PROBLEMS WITH THE CRUISE CONTROL AND OTHER FUNCTIONS CONTROLLED FROM THE STEERING WHEEL FOR MANY YEARS. THE CLOCK SPRING WAS REPLACED WHILE UNDER WARRANTY AND AGAIN IN JANUARY 2019. THE SAME ISSUES THAT LED TO THE CLOCK SPRING REPLACEMENT RECURRED TWO MONTHS AFTER THE LATEST REPLACEMENT. AN EXTENDED WARRANTY FOR THE CLOCK SPRING FOR 2011-2013 SONATAS WAS ISSUED IN 2017. THIS EXTENDED WARRANTY COVERS SONATAS WITH AN SOP BEFORE JUNE 20, 2012. OUR CAR WAS PURCHASED IN LATE SEPTEMBER 2012 AND IS NOT COVERED BY THE EXTENDED WARRANTY. GIVEN THE RECURRENT ISSUES WE HAVE HAD, WE A ARE ASKING THAT OUR VEHICLE BE COVERED BY THE EXTENDED WARRANTY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 08, 2019
THE CRUISE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK 50% OF THE TIME UNTIL YOU HIT THE STEERING WHEEL THEN THE SET BUTTON WILL WORK. I FOUND SEVERAL COMPLAINTS ABOUT THIS SEARCHING ONLINE FOR 2011-2014 HYUNDAI SONATA'S
Feb 18, 2019
AIR BAGS,VEHICLE SPEED CONTROL
3 complaints
The air bag light is on. None of the functions/buttons on the right side of my steering wheel are working. It has not been inspected by anyone.
Jan 19, 2023
THE CRUISE CONTROL MALFUNCTIONS, WHEN YOU PRESS THE STEERING WHEEL CONTROLS IT MAY STAY ON EVEN THOUGH YOU HIT CANCEL. IF YOU HIT THE REDUCE SPEED BUTTON, IT MAY CANCEL CRUISE CONTROL, SPEED IT UP, OR REDUCE SPEED. ALSO, THE AIRBAG DEPLOYED NOTIFICATION RANDOMLY TURNS ON. IT APPEARS THAT SOME WIRING RUNNING ON THE TOP MIDDLE OF THE STEERING WHEEL, DIRECTLY UNDER THE AIRBAG, IS CROWDED OR JUST MALFUNCTIONING. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE ATTEMPTING TO SET OR ENGAGE THE CRUISE CONTROL.
Aug 11, 2017
PULLED INTO A PARKING SPACE WITH FOOT ON BRAKE, I HAD NOT PUT THE CAR INTO 'PARK" YET AND IT ACCELERATED AND JUMPED THE CURB AND CRASHED INTO A TREE. AIR BAGS DID NOT DEPLOY. THE ENGINE RACED. A WITNESS SAW IT/HEARD IT HAPPEN AND STAYED UNTIL POLICE ARRIVED. SHE DID PROVIDE HER PHONE NUMBER FOR VERIFICATION. THE ACCIDENT CAUSED $8300. DAMAGE. THE REPAIR SHOP WOULD HAVE TOTALED THE CAR IF THE AIRBAGS DEPLOYED BUT THEY DID NOT. ATTACHED ARE PICTURES OF THE DAMAGE AND THE POLICE REPORT. THIS IS THE FOURTH HYUNDAI CAR WE HAVE PURCHASED AND NOT QUESTION THE SAFETY OF THEIR VEHICLES.
Apr 19, 2016
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
3 complaints
My 2013 hyundai sonata was apart of the original fuel leak recall about a year ago. I went to my local hyundai dealership and to my knowledge they "fixed" the issue. Now there is another recall with "no remedy" as of yet. My car definitely has a leak as my entire cabin smells of gas, really bad to the point of headaches and getting nauseous. If you're sitting next to my vehicle you can also smell the gas leaking. This is so dangerous for my child & I and everyone my car is near as this could catch on fire! I took my vehicle to a local repair place to fix the issue and inspect my car and thats when I was made aware that this is infact a leaking hose & is apart of the new recall. The repair place would not fix it and told me to take it to hyundai, they also failed my inspection. I contacted hyundai in limerick pa and they said there is no solution or fix for it but then they said they would repair it but not under warranty and I would need to pay a couple hundred dollars to repair it which I cannot and should not have to do. Meanwhile my car is still not inspected due to this and is not legal for the road. The gas smell has been going on for 9 days, I have many witnesses including the repair shop. They kept all of it on file should I need to pursue legal help.
Aug 27, 2022
WHILE DRIVING AND MY PHONE IS ON THE GAS PEDAL MY CAR LIVES IN THE MIDDLE OF ME PUSHING THE GAS SO I HAD TO TAKE MY FOOT OFF THE GAS AND PUSH IT DOWN ON IT AGAIN
Jun 29, 2019
VEHICLE RPMS STAY HIGH EVEN AT LOW SPEEDS
May 19, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle pushed from the middle of the road then towed home.
Jan 29, 2022
THE ENGINE MAKES A NOISE WHEN I DRIVE, I KEEP HAVING TO REPLACE HEAD LIGHTS AND TAILS EVERY 3-4 WEEKS, STEERING WHEEL WAS MAKING A NOISE I HAD TO REPLACE BUSHING. THIS VEHICLE HAS AS BEEN A PROBLEM. *TR
Jun 15, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 30 MPH, A CLICKING SOUND WAS HEARD COMING FROM THE ENGINE. ALSO, A RUBBING SOUND WAS PRESENT WHILE MAKING RIGHT TURNS AND THE ENGINE REVVED. THE DEALER COULD NOT DUPLICATE THE ISSUE, BUT THE AIR CONDITIONER WAS REPAIRED DUE TO A LEAK AND THE HABITUAL AND IGNITION SWITCH WERE REPLACED; HOWEVER, THE NOISES WERE STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.
May 08, 2017
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
MY AIRBAG LIGHT CAME FOR NO REASON, THEY CHECKED THE ERROR CODES FOR AIRBAG THEY GOT CODES B1388 AND B1481 AIRBAG RESISTANCE TOO HIGH AND SEAT TRACK POSITION SENSOR WHICH THEY STATED IS AN ISSUE WITH THE CLOCKSPRING. WHEN I RESEARCH THIS ISSUE I FOUND THIS RECALL TSB ITS THE EXACT SAME ISSUE FOR 2011-2013 HYUNDAI SONATA BUT FOR SOME REASON MY CAR OR VIN NUMBER SAYS I AM NOT INCLUDED OR COVERED, I BELIEVE THIS SHOULD BE COVERED UNDER THIS AS THE DEALER AS THERE IS A UNLIMITED MILEAGE WARRANTY EXTENSION AND THE DEALER IS QUOTING ME $400+ TO REPLACE IT AND THIS IS A SAFETY ISSUE.
Apr 07, 2021
MY AIR BAG LIGHT IS ON.
Mar 23, 2021
MY CAR HAS UNDER 50000 MILES, WITHEN 6 DAYS, MY AIR BAG LIGHT CAME ON, ALL THREE LIGHTS OF MY FRONT PASSENGER SIDE LIGHTS WENT OUT, AND MY AIR CONDITIONING DOESN'T WORK. I DO NOT FEEL SAFE DRIVING THIS CAR AND THE FACT THAT THEY ALL WENT OUT IN SUCH A SHORT SPAN MAKES ME FEEL LIKE THERE ARE MAJOR ELECTRICAL ISSUES. I KNOW THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE AND AM NOT SURE IF THESE ARE COVERED BUT JUST CAN'T BELIEVE IT'S A COINCIDENCE.
Apr 05, 2017
AIR BAGS,STRUCTURE
3 complaints
TWO CRACKS (6 INCHES OR LONGER) HAVE APPEARED ON THE PASSENGER SIDE DASHBOARD (AROUND THE "AIR BAG" INDICATION ON THE DASH). I AM VERY CONCERNED THIS WILL COMPROMISE THE DEPLOYMENT OF THE AIR BAG IF NECESSARY. A FORMAL COMPLAINT (CASE#17284937) WAS LOGGED IN BY HYUNDAI, BUT NO REMEDY WAS GIVEN.
Sep 19, 2020
I WAS INVOLVED IN A MAJOR ACCIDENT ON 11-13-18 INVOLVING SOMEONE REAR ENDING ME FROM BEHIND. I WAS DRIVING DOWN THE STREET WITH TRAFFIC WHEN I WAS HIT , I ENDED UP HITTING THE CAR IN FRONT OF ME AND SO ON. IT ENDED UP BEING A 4 CAR COLLISION AND MY AIR BAGS DID NOT DEPLOY ! CAUSING MY FACE TO SMASH AGAINST THE STEERING WHEEL . NOW I HAVE PERSONAL INJURIES INVOLVING MY BACK AND NECK. I DO NOT THINK I WASN'T INFORMED IN A TIMELY MATTER OF THE RECALL CAMP 174. THIS COULD HAVE BEEN MUCH WORSE. PLEASE ADVISE
Nov 22, 2018
I WAS T-BONED TONIGHT IN AN ACCIDENT~~ I WAS DRIVING APPROX. 35 AND ANOTHER CAR DROVE STRAIGHT INTO MY DRIVERS SIDE OF MY CAR GOING ABOUT 25-30~~SHE HIT HARD ENOUGH TO RUIN BOTH DOORS, "CRUMPLED" METAL, REAR FENDER, AND SCRUB TIRES~~ NONE OF THE AIRBAGS DEPLOYED????? NEED BETTER SAFETY THAN THIS~~~ I GOT TOSSED AROUND PRETTY GOOD INSIDE~~~~4 HRS LATER AND I AM IN SEVERE NECK AND SHOULDER PAIN!!! *JS
May 17, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
I WAS DRIVING VEHICLE AT ABOUT 30 MPH ON MAIN ROAD AND VEHICLE SHUTS OFF WHILE I WAS DRIVING. I ATTEMPTED TO GET A JUMP ENGINE DOES NOT START. WEIRD SMELL COMING FROM ENGINE.
Jul 23, 2020
2013 HYUNDAI SONATA HYBRID I HAVE BEEN BACK AND FORTH TO THE DEALER SEVERAL TIMES IN REGARDS TO MY CAR SHUTTING DOWN ON ME. IN THE MIDDLE OF ME DRIVING IT WILL START BEEPING LOUD AND WHILE LOSING POWER THE PANEL REEDS PULL OVER SAFELY AND SHUT ENGINE OFF. THE SECOND TIME I TAKE IT TO THE DEALER HE SAID DON'T ALLOW THE GAS TO GET TWO 1/4 OF A TANK. SO I HAD KEPT IT AT HALF A TANK AND YET AGAIN IT LOST ALL POWER AND SHUT DOWN ON ME IN THE MIDDLE OF DRIVING. TOTALLY NOT SAFE! TAKE IT BACK TO THE HYUNDAI DEALER AND WAS TOLD THE BATTERY AND EVERYTHING LOOKS OKAY. I WAS SENT HOME AGAIN! THEN ONE MORNING MY CAR WOULD NOT START. I READ A FORUM THAT SAID JIGGLE THE SHIFT AROUND OR PUT IT IN DRIVE AND THEN BACK UP TO PARK AND THEN PRESS THE BUTTON FOR IT TO START. IT LITERALLY WORKED AND I TOOK A VIDEO OF ME DOING THOSE STEPS. I TOOK THE CAR BACK TO HYUNDAI DEALER SHOW THEM THE VIDEO. I ALSO TOLD THEM THAT THE FORUM SAID TO REPLACE THE INHIBITOR SWITCH. THE MECHANIC AGREED BUT YET PUZZLED ABOUT THE CAR SHUTTING DOWN ON ME. THIS HAPPENED AGAIN YESTERDAY FRIDAY FEB 28, 2020 AND I CALLED TODAY THEY SAID MAY BE LOOKED AT ON MONDAY. SO MY CAR IS YET AT THE DEALER UNTIL THE ENGINEERS ARE ABLE TO LOOK AT IT. I'M TIRED OF GETTING MY CAR BACK AND HAVING THE SAME ISSUES OVER AND OVER AGAIN. MY CAR HAS AROUND 87,000 MILES AND YET UNDER WARRANTY UNTIL 100,000 MILES. I SHOULD NOT HAVE TO PAY FOR THESE DANGEROUS ISSUES. I CALLED A FEW TIMES TO SEE IF THERE WAS A RECALL ON MY CAR BUT NO RECALL. I JUST BOUGHT THIS CAR IN NOVEMBER OF 2019 AND THE ISSUE STARTED A WEEK LATER THE DAY AFTER THANKSGIVING. IT IS NOW FEBRUARY 2020 AND I'M YET DEALING WITH THESE ISSUES. I'M TOTALLY AT WIT'S END. IT WON'T LET ME UPLOAD THE VIDEO BUT HERE ARE A FEW PICTURES!
Mar 01, 2020
I STARTED MY CAR WARM IT UP AND START DRIVING A FEW MILES THE CAR JUST STOPPED IN THE MIDDLE OF A HIGHWAY, GLAD I WAS ABLE TO DRIVE IT TO THE SIDE OF A ROAD. NOW THE VEHICLE ISN'T STARTING AT ALL, WHEN I CHECKED THE ENGINE BAY THERE WAS SMOKE COMING OUT AND IT SMELLED LIKE BURNED PLASTIC.
Jun 01, 2019
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
MY ENGINE BLEW OUT AFTER THE RECALL WAS SAID TO BE COMPLETE. *TR
May 07, 2020
HYUNDAI HAS CREATED A LOT OF PROBLEMS SINCE BUYING THIS CAR IN MY LIFE. I HAVE HAD 3 RECALLS CORRECTED AND RECENTLY GOT A MOTO REPLACEMENT AFTER ALMOST KILLING MYSELF DRIVING DOWN THE HIGH WAY AND MY CAR SHUTTING OFF ON ME. ALSO, YOU CAN DRIVE FROM MY JOB AND HOUSE AND FIND 3-4 SONATA'S WHO HAVE BRAKE LIGHTS OUT. THIS IS RIDICULOUS. PLEASE DO SOMETHING ABOUT THIS!!!!
Jul 15, 2019
VEHICLE IS INTERMITTANTLY CUTTING OUT WHILE DRIVING OR AT A STOP. 88K MILES MULTIPLE EVENTS WITHIN DAYS NOW. ESC COMES ON AND WON'T TURN OFF SINCE WARM WEATHER ARRIVING. NORMAL DRY RUNNING CONDITIONS. LOSS OF POWER TO DRIVETRAIN. ACCELERATOR DEPRESSED CAUSES LOUD ABNORMAL TIN RINGING SOUND FROM ENGINE COMPARTMENT. HAVE TO PULL THE CAR OVER TO SHUT OFF AND RESTART. CONDITION OCCURS WHETHER ESC SWITCH IS ON OR OFF. MANUAL SHIFTING IS DISABLED. TRANSMISSION FEELS JERKY JUST BEFORE. ESC EVENT SEEMS TO OCCUR MOSTLY WHEN ACCELERATOR IS RELEASED UP TO A STOP OR CRUISING. RELEASE OF ACCELERATOR, TRANS JERKS, ESC ENGAGES BUT WON'T RELEASE TILL CAR IS RESET. VEHICLE UNDERWENT A RECALL CAMPAIGN FOR A BAD TRANSMISSION TEMP SENSOR CABLE RECENTLY. DEALER SAYS NO CODE, NO FIX POSSIBILITY. CAR OCCASIONALLY SMELLS LIKE BURNING RUBBER.
Jun 05, 2019
SERVICE BRAKES,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE BRAKES ENGAGED INDEPENDENTLY CAUSING THE VEHICLE TO JERK INTO ANOTHER LANE. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FIVE STAR HYUNDAI OF WARNER ROBINS (650 RUSSELL PKWY, WARNER ROBINS, GA 31088) WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Apr 13, 2020
2013 HYUNDAI SONATA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE ENGINE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. ALSO, THE CONSUMER WAS SEEKING A REIMBURSEMENT FOR A BREAK RECALL REPAIR. UPDATED 10/03/2017*JS
Oct 03, 2017
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE BRAKES FAILED WHILE DRIVING 60 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, ONCE THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD, THE VEHICLE WAS TURNED OFF BUT THE ENGINE REMAINED OPERABLE. UPON INSPECTION OF THE ENGINE COMPARTMENT, THE CONTACT OBSERVED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE DRIVER DID NOT SEE ANY SMOKE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Dec 07, 2016
STEERING,POWER TRAIN
3 complaints
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED. ADDITIONALLY, WHILE DRIVING AT LOW SPEEDS THE VEHICLE SHIFTED ROUGHLY. THE CHECK ENGINE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE TEMPERATURE SENSOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO YOUNG HYUNDAI 3333 WALL AVE, OGDEN, UT 84401801) 821-2737 WHERE DIAGNOSED THE WIRING HARNESS AND TEMPERATURE CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,510.
Feb 18, 2020
1. WHEN EXIT THE STATIONARY VEHICLE, BEEPS AT ME. HAVE TO GET BACK IN, START ENGINE AND TURN OFF AGAIN BEFORE CAN EXIT WITHOUT THE BEEPING.??? HAPPENS FREQUENTLY. 2. STEERING - PULLS TO LEFT. REQUIRES CONSTANT STEERING CORRECTION. DOES NOT NEED ALIGNMENT. VERY ANNOYING WHEN ON LONG DISTANT TRIPS...COULD BE DANGEROUS. 3. DRIVER'S SEAT HEATS UP AUTOMATICALLY. VERY UNCOMFORTABLE IN SUMMER TIME. HAS BEEN CHECKED OUT BY DEALER AT LEAST TWO TIMES AND THEY FIND NOTHING. STARTED HAVING ABOVE PROBLEMS AT APPROXIMATELY 30K MILES ON BRAND NEW VEHICLE. NOW HAVE 43K.
Sep 28, 2016
WHERE DO I START. THIS CAR HAS BEEN MORE PF A PAIN THAN ANYTHING. AFTER DEALING WITH THE STEERING SENSITIVITY ISSUE WHICH RESULTED IN NEW TIRES AT 12000 MILES, I NOW HAVE A TRANSMISSION ISSUE THAT THE DEALER CANNOT DIAGNOSE. *TR BEGINNING ONE MONTH AGO THE CAR STARTED MAKING A LOUD WHOOSHING NOISE EMINATING FROM THE UNDERSIDE OF THE CAR. THOUGHT NOTHING OF IT AS I ASSUMED THAT IT WAS THE NEW TIRES. THEN CAME THE TRANSMISSION CLUNKS AFTER RAPIDLY ACCELERATING THEN DECELERATING. A COUPLE OF WEEKS AGO THE CAR, ON SEVERAL OCCASSIONS, WOULD CLUNK AFTER STARTING AND PUTTING IT INTO GEAR. THEN THE TRANSMISSION WOULD CONTINUE TO SHIFT HARD THROUGH EVERY GEAR, BOTH DURING THE UPSHIFTING AND DOWNSHIFTING PROCESS FOR APPX. 1.5 MILES, THEN IT WOULD RESOLVE ITSELF. I ALSO NOTICED THAT THE CAR OFTEN FAILS TO ACCELERATE WHEN ATTEMPTING TO OVERTAKE OTHER VEHICLES. THE CAR HAS BEEN AT THE DEALER FOR ALMOST A WEEK NOW AND THEY ARE UNABLE TO DETERMINE WHAT IS CAUSING THIS (CANNOT DUPLICATE DURING TEST DRIVES AND NO CODES STORED IN THE COMPUTER).
Jul 31, 2013
EXTERIOR LIGHTING,VISIBILITY/WIPER
3 complaints
I HAVE A PROBLEM WITH MY EXTERIOR LIGHTS CONSTANTLY BURNING OUT. BRAKE LIGHT WAS OUT, I WAS NOTIFIED WHEN I WAS PULLED OVER FOR A TRAFFIC STOP. I CHANGED THE LIGHT BULB THAT SAME DAY, AND TWO DAYS LATER THE BULB WAS BURNT OUT AGAIN. I CHANGED THE BULB THINKING IT WAS A BAD BULB, AND THE SAME THING HAPPENED ABOUT A WEEK LATER. I WAS TOLD AT HYUNDAI SERVICE DEPARTMENT THAT IT WAS A WIRING ISSUE, AND THEY FIXED IT. HOWEVER, A MONTH LATER, MY BULB IS OUT AGAIN, PLUS MY TWO LICENSE PLATE BULBS, AND A TAILLIGHT. I AGAIN FIXED ALL LIGHTS, AND TO NO SURPRISE, PASSENGER SIDE BRAKE LIGHT IS OUT ONCE AGAIN. ALSO, MY HEADLIGHTS WERE JUST REPLACED THE SAME TIME BECAUSE THEY SEEMED DIM. BRAND NEW, SUPPOSEDLY BRIGHTER BULBS, LOOK EXACTLY THE SAME AS THE OLD DIM LIGHTS. I CANNOT SEE AT NIGHT UNLESS I USE MY HIGH BEAMS. THIS IS A VERY BIG SAFETY ISSUE. I HAVE READ SEVERAL OTHER PEOPLE HAVING THE SAME PROBLEM, BUT STILL NO RECALL HAS BEEN PUT OUT ABOUT THIS ISSUE.
Jan 21, 2019
TL* THE CONTACT'S HUSBAND OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HER GRAND DAUGHTER WAS DRIVING, THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE BRAKE LIGHT TAIL ASSEMBLY NEEDED TO BE REPLACED. THE REAR PASSENGER SIDE BULB WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN STATED THAT THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE TAIL ASSEMBLY SOCKET WAS MELTING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO OURISMAN HYUNDAI ((301) 725-4400 LOCATED ON 3516 FORT MEADE RD, LAUREL, MD 20724) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED AND THERE WOULD BE A CHARGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN STATED THAT WHILE DRIVING BOTH DRIVER'S AND PASSENGER SIDE HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE MOST RECENT FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Mar 26, 2018
HEADLIGHTS FLICKER WHILE DRIVING. THEY ARE GETTING WORSE AS THEY ARE CUTTING COMPLETELY OFF DRIVING DOWN THE ROAD. SOME TIMES IT WILL EVEN DIM OR COMPLETELY SHUT OFF THE INTERIOR LIGHTS.THE LIGHTS CUT OFF IN THE MIDDLE OF A TURN. I'VE HAD IT IN SERVICE 3 OR 4 TIMES AND THEY CAN NOT SEEM TO FIND THE PROBLEM. THE DAY I BOUGHT THE CAR ON THE WAY HOME IS THE FIRST TIME I NOTICED AND CALLED IT IN FOR REPAIR. THEY HAVE SINCE THEN REPLACED THE BATTERY AND THE ALTERNATOR IN ATTEMPT TO FIX THE PROBLEM WHICH NONE OF THIS HAS SUCCESSFULLY HELPED. THE CAR DOES THIS MAINLY WHILE DRIVING, BUT SOMETIMES WHILE IN A STATIONARY POSITION. MY JOB REQUIRES ME TO WORK NIGHTS WHICH I CAN NOT EVEN DRIVE MY CAR FOR THIS SAFETY ISSUE IN THE FEAR OF CAUSING A WRECK AND POSSIBLY INJURING SOMEONE OR MYSELF. I HAD A VIDEO TO SHARE, BUT ITS NOT IN THE RIGHT FORMAT SO IT WILL NOT LET ME POST. PLEASE HELP ME FIND THE SOLUTION TO THIS.
Apr 13, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
I am driving and all of a sudden the brakevsystem lighthouse on bthe hybird system begins to fail and ge car loses power i almost got hit 4 times already, from this . The system starts to ding ,shut down and states to bring to a certified mechanic ir dealership. Hyundai has on line tgeybarevaware and this problem for this model and should be taken care if no charge for bis a problem for this year model and hybird model 3 diff we rent areas on lounge through Hyundai it states this a known issue. The part to replace and had a certified ASE mechanic on computer look and went through the computer system and stated it is a power booster brake sensor. This is starednin 3 different areas bon Hyundai websitebfornthe model and year. Suppised the recall in the nowhere done Oct 8 2024 but never had any letter of recall nor the dealership contact me anmboutbthis ,but had an oil change done at or about the supposed nrevapl been done. I have no documentation of this nor any given so inwantb,asking give me type kit needed, to take care nofbthis. .no documentation ofbanybkjnd given exceptb,no invoice given done, so I would like tge kit for fuses do go bad. Anything can be put in computer stating what is supposed done but not. Im not asking except to rake carebof this no charge for Hyundai it's free in 3 different areas should be done non published recall . For this year. All online. I asked for cooperation in this matterband the dealership that purchased has been sold to anormther and banner dealership stated in line ,not responsible for previous dealerships problems etc,take it up warmth them the Steele group out if canada,that sold to ge jeating group that know owns this dealership .. I asked for a newbcasemmanager ,drniedband I have a rightbtocaskband should be changed for her arrogance, belligerence in nmattrr should not be. I purchasednthe brake booster sensorbforbwhat Fred bactyally a little less with labor, beingshipped from Hyundai . Dot
Aug 23, 2025
Brake lights do not illuminate when parking lights are engaged. We have replaced the socket multiple times. The standard 1157 bulb causes the socket to melt and has deformed the housing for the bulb from extreme heat from the bulb. Replaced the socket 3 times in 3 months this last time it stopped working within 4 days. The obvious safety risk is that cars following the vehicle not being able to determine when the car is braking for a stop at night. The secondary concern is that the lights pose a fire hazard.
Jun 25, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
2 complaints
submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 07, 2025
MY VEHICLE HAS BEEN AN ISSUE SINCE I PURCHASED IT. I HAVE TAKEN IT IN FIVE TIMES FOR THE SAME ISSUE WITH THE SUNROOF LEAKING AND DAMAGING THE INTERIOR OF THE VEHICLE. I HAVE ALSO TAKEN IT IN FOR REPLACEMENT OF CV JOINTS TWICE AND AS OF YESTERDAY FOR THE THIRD TIME WITH NO RESOLUTION. WHEN I DROPPED OFF MY VEHICLE IT WAS FINE WITH NO LIGHTS, NO OIL CHANGE LIGHT ON OR ANYTHING, BUT THEY CALLED TO LET ME KNOW I HAD SLUDGE IN MY ENGINE AND IT IS GOING TO LOCK UP ON ME. MY BUMPER TO BUMPER WARRANTY WILL NOT COVER IT SO I WILL NEED TO PAY OUT OF POCKET TO FIX THE ISSUE ON A BRAND NEW CAR .I HAVE ALSO HAD TO CHANGE MY TIRES ON THE CAR AT LEAST EIGHT TIMES IN THE LAST 3 YEARS. I PURCHASED A WARRANTY FOR TIRES AND RIMS, BUT AS USUAL THEY HAVE LOOP HOLES. THEY PROMISED I CAN CHANGE MY RIMS IF I HAD ANY SCRATCHES, BUT WHEN I TRIED TO CHANGE THEM, THEY HAVE DENIED MY REQUEST FOR THREE YEARS. IT IS FRUSTRATING TO KNOW THAT WHAT THEY PROMISE IS A LIE.
Nov 05, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
After starting, got a warning stating check hybrid braking, do not drive. When going forward, brake pedal went to floor, heard heavy grinding noise and vehicle stopped accelerating. Had to use the emergency brakes to avoid an accident. Hyundai says they can’t find a problem. Now I can’t even drive it back to the dealer! Did an internet search and many other hybrid owners have reported the same issue. I just want to have Hyundai buy the car back at this point. It only has a little over 50,000 miles on it.
Dec 07, 2024
I HAVE REPLACED NUMEROUS BRAKE LIGHTS AND THEY KEEP GETTING MELTED AND BURNT OUT. IM NOT SURE IF ITS THE ELECTRICAL WIRING OR THE ACTUAL HOUSING OF THE BRAKE LIGHT ITSELF BUT THIS NEEDS TO BE RECALLED. I SEE NUMEROUS OF THE SAME CARS WITH THE SAME ISSUE. ALSO DURING SUMMER MONTHS YOU CAN SMELL STRONG GAS FUMES THROUGHOUT THE CAR. AS IF I WAS DIRECTLY BREATHING IN GAS. ITS THAT BAD. THIS IS NOT RIGHT. THIS IS SUPPOSED TO BE VENTED OUT OF THE VEHICLE. I HAVE CHILDREN IN THE CAR WITH ME, WHO GET DIZZY AND SICK. THIS IS WHILE DRIVING AND WHILE PARKED.
Mar 04, 2019
STEERING,UNKNOWN OR OTHER
2 complaints
My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.
Dec 01, 2024
TAKATA RECAL: FEMALE WAS INVOLVED IN ACCIDENT WHERE THERE WAS AN APPARENT ISSUE WITH STEERING OR VEERING INTO THE LEFT LANE RESULTING IN THE DEATH OF FEMALE. NO OTHER VARIANTS WHERE ABLE TO BE FOUND DURING INVESTIGATION. VEHICLE WAS IN MOTION. CRASH REPORT DIV315049359. AFTER REVIEW OF A LARGE NUMBER OF COMPLAINTS IN REFERENCE TO THE ISSUE I BEGAN REVIEWING THE CASE NOTES. THERE IS POTENTIAL THAT THE CRASH WAS DUE TO INABILITY TO STEER CORRECTLY OR THE CAR STEERING OVERRIDE SYSTEM IMPROPERLY CORRECTING TO THE LEFT. I WOULD LIKE TO REQUEST AN INVESTIGATION OR INFORMATION ON GETTING AN INVESTIGATION INITIATED IN REGARD TO THIS DEATH AND GENERAL ISSUE.
May 26, 2016
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant fuel intrusion in the oil, and the dealer determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was unknown.
Apr 18, 2024
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
Aug 10, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
I see that the recall notice was issued in September of 2023 but I have to say that for no recall remedy to be available yet is disheartening. I drive my car every day and it is the only car I have, because of that I risk my life everyday. My car loses power because of this recall daily and it ranges from 3-6 times a day. I lose power on the highway, the main roads and back roads, it does not matter the speed or time of day. I would like them to push out a fix now. Eventually I will end up in an accident because sadly I cannot afford to get into a new car or a used car.
Feb 15, 2024
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING PARKED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD, REVVED, ACCELERATED FORWARD, AND CRASHED OVER ONE CEMENT PARKING BLOCKS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO DRIVE THE VEHICLE AROUND AND REPEATEDLY DEPRESSED THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE STOPPED AND THE IGNITION WAS TURNED TO THE OFF POSITION, BUT THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT TURNED THE IGNITION BACK TO THE ON POSITION IN ORDER TO CALL FOR ROADSIDE ASSISTANCE. THE BRAKE PEDAL WAS POSITIONED DIFFERENTLY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 02/23/16*LJ *TR
Dec 22, 2015
ENGINE,FUEL/PROPULSION SYSTEM,FIRERELATED
2 complaints
The engine went into smoke and caught on fire. Resulting in damage to the vehicle ultimately causing to be totaled.
Jan 09, 2024
The car caught on fire while my family was driving it. Nearly killing them in the fire. Witnesses say the fire started underneath the car then went to the engine. There is a TSB recall 227 on those types of cars indicating the fuel tube needed replacement. This car was serviced last in September with an engine replacement at Hyundai dealership. That day the check engine light came on. Police was called, insurance is investigating. Have not contacted manufacturer.
Dec 05, 2022
AIR BAGS,ENGINE
2 complaints
Something with the motor
May 17, 2023
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated while driving at 20-30 MPH, he heard an abnormal beeping sound and the vehicle experienced a loss of automotive power. The brake pedal was depressed but failed to respond and remained on the floorboard, the steering wheel locked, and the vehicle crashed into a fire hydrant. There was severe damage to the vehicle. The air bags did not deploy. There were no warning lights illuminated. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained injuries in the head and sought medical attention. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 200,000.
Jul 28, 2021
FUEL SYSTEM, DIESEL
2 complaints
2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO LEAKING FUEL HOSE.
Sep 30, 2022
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) and the dealer confirmed that the recall repair had been completed; however, two days later while the contact was driving at approximately 75 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 100,000.
Feb 03, 2022
FIRERELATED
2 complaints
The contact's wife owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the EPS, battery, and check engine warning lights illuminated. The vehicle was able to restart; however, the failure recurred. The contact was able to pull into a parking lot and park the vehicle. The contact opened the hood and noticed that there was smoke coming from the engine compartment before it caught fire. The contact went to a nearby store and grabbed a fire extinguisher to put out the flames. The contact and his wife did not sustain any injuries and no medical attention was received. No police or fire department reports were filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
Aug 15, 2022
The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The contact noticed there was smoke coming from underneath the hood. Upon inspection, there were flames coming from the engine compartment. The fire department was able to extinguish the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Aug 05, 2022
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.
Dec 05, 2021
I WAS DRIVING MY CAR HOME FROM WORK AND ALL OF A SUDDEN MY CAR JERKED AND THE RPM GUAGE WENT TO ZERO AND THE AIR CONDITIONER STOPPED AND THE LOSS OF TRACTION LIGHT CAME ON UPON KILLING THE CAR AND RESTARTING IT IT DROVE FINE WITH NO PROBLEM. TOOK IT TO DEALER TO INSPECT AND TO CHECK AND FIX RECALLS AND WAS TOLD THAT THEY CHANGED THE OIL FOR THE RECALL ON MY VEHICHLE AND THEY COULD NOT FIND ANYTHING WRONG WITH CAR SINCE IT WAS NOT ACTING UP AT THAT TIME. WEEK LATER IT DONE IT AGAIN AND TOOK TO DEALERSHIP TO CHECK AND WAS TOLD IT CAME WITH CODE FOR CRANKSHAFT SENSOR AND 10 MINUTES LATER WAS TOLD THAT WAS NOT THE PROBLEM IT WAS A FAULTY ECM AND REPLACED IT. A WEEK LATER DONE THE EXACT SAME THING AND THEY COULD NOT FIND ANYTHING WRONG AFTER KEEPING IT FOR A MONTH. TOOK THE CAR TO ANOTHER AUTO MECHANIC AND WAS TOLD THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH CAR UNLESS IT WAS ACTING UP. NOW HERE I AM DRIVING A CAR THAT WILL ACT UP OCCASIONALLY AND NOW IT SEEMS THAT IT GETTING WORSE WHEN I STOPPED AND STARTED UP A HILL IT SOUNDED LIKE METAL ON METAL CLANGING AND HAVE VERY SUSPICIOUS FEELING IT HAS SOMETHING TO DO WITH THE GDI ENGINE RECALL BUT CANT GET ANYONE TO FIGURE OUT WHAT IT IS SINCE IT'S SO HARD TO DRIVE A CAR ACTING UP IN CITY LIMITS WHEN IT DOES NOT WANT TO GO UNLESS YOU GOT THE GAS PEDAL TO THE FLOOR. UNSURE IF IT IS RECALL OR SOMETHING ELSE AND DEALERSHIP DONT KNOW HOW TO FIX
Sep 16, 2019
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
I DO NOTICE SOMETIMES WHEN I PRESS ON THE GAS, THE CAR LOOSES ENERGY, DON'T ACCELERATE. IT'S LIKE THE CAR MPH GOES DOWN TO ZERO WHILE I'M DRIVING THE CAR WHICH IS SCARY. I STEP ON GAS, AND IT DON'T MOVE, THEN IT PICKS UP AND SPEED OFF.
May 11, 2021
WHILE DRIVING THE CAR, SOMETIMES IT DOES NOT RESPOND TO THE PUSHING OF THE ACCELERATOR THEREBY EITHER SLOWING DOWN OR HESITATING CREATING SCARY AND HAZARDOUS CONDITIONS ON THE ROAD. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE AT HIGH SPEEDS OR ON THE CITY ROADS IN SLOW TRAFFIC. THE BEHAVIOR IS UNPREDICTABLE AND UNCONTROLLABLE. ALSO, THE BRAKE LIGHT STAYS ON EVEN WHEN THE BRAKE PEDAL IS NOT TOUCHED WHICH IS DANGEROUS WHILE DRIVING. UPON RESEARCH ON LINE, THIS IS NOT AN ISOLATED CASE BUT HAS HAPPENED TO A NUMBER OF HYUNDAI VEHICLES. IT SEEMS THIS HAS TO DO WITH EITHER THE RUBBER STOPPER OF THE BRAKE SWITCH OR THE FAILURE OF THE BRAKE SWITCH OR BOTH. I CALLED HYUNDAI AND WAS INFORMED THAT NO RECALLS HAVE BEEN ISSUED TO FIX THIS PROBLEM BUT THE WARRANTY ON THE STOPPER HAS BEEN EXTENDED TO 15 YEARS AND UNLIMITED MILES. THEY SHOULD EXTEND THIS WARRANTY NOT JUST TO THE STOPPER BUT TO THE WHOLE SWITCH ASSEMBLY. IT IS OBVIOUS THAT HYUNDAI HAS ACKNOWLEDGED THE PROBLEM WITH THE BRAKE SWITCH ASSEMBLY BUT IS NOT INFORMING THE OWNERS OF THE POTENTIAL SAFETY HAZARD CAUSED BY THE FAILURE OF THIS ASSEMBLY. IN REALITY THEY SHOULD ISSUE A RECALL TO REPLACE THIS ASSEMBLY.
Sep 25, 2020
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I WAS DRIVING OUT OF MY HOME AND MY VEHICLE SUDDENLY SLOWED DOWN AND STOPPED FOR NO APPARENT REASON.I JUMPED START THE CAR FOR ABOUT 20 MINUTES AND WAS ABLE TO REACH A AUTO ZONE. THEY TOLD ME IT WAS A DEAD BATTERY SO I BUY A NEW $160 BATTERY FOR THE CAR TO STILL NOT WORK AND TURN BACK ON. ITS LIKE IT WOULD START BUT IT WOULD NOT FULLY TURN ALL THE WAY ON. I RECENTLY PURCHASED THIS VEHICLE 5 DAYS AGO AND ITS ALREADY STOPPING IN THE MIDDLE OF TRAFFIC.
Apr 23, 2021
IN THE EVENING OF 07/11/2019 I WAS DRIVING MY 2013 HYUNDAI SANTA ON THE BISHOP FORD EXPRESSWAY, WHEN SMOKE BEGAN TO COME OUT OF THE HOOD. I PULLED OVER TO THE SHOULDER, AND AT THAT TIME , MY CAR WAS COMPLETELY FILLED WITH BLACK SMOKE, AND THE BRAKES COMPLETELY FAILED, FOOT WENT RIGHT TO THE FLOOR. THE CAR COASTED UNTIL IT FINALLY STOPPED. BY THIS TIME, THE CAR WAS IN FIRE. I WAS ABLE TO EXIT BEFORE IT COMPLETELY ENGULFED IN FLAMES. THERE WAS NO WARNING TO ME THAT THIS CAR WAS GOING TO START ON FIRE. I HAD THE ENGINE REPLACED 2 YEARS AGO BECAUSE OF ENGINE FAILURE. TWO ENGINES IN 6 YEARS IS DEFINITELY NOT NORMAL. I COULD HAVE BEEN KILLED IN THAT CAR.. HYUNDAI NEEDS TO TAKE RESPONSIBILITY.
Jul 14, 2019
STEERING,POWER TRAIN,ENGINE
2 complaints
IKUS BOUGHT CAR 3 WEEKS AGO 11000 DOLLARS WAS COMMING HOME WAS TURNING LEFT IN MY NEIGHBORHOOD AN MOTOR DIED I COULD BARLEY TURN WHEEL WAS ALMOST HIT BY A SEMI TRUCK DOING 50 MPH AN THEN ALMOST WRECKED I ZCOUDNT TURN WHEEL BACK STRAIGHT BECAUSE NO POWER BECAUSE ENGINE FAILURE I COUDVE DIED OR SOMEONE WHO DIDNT HAVEE SAME STREMGH TO TURN WHEEL IM POOR NOW POORER CAR PAYMENT NO CAR
Apr 15, 2021
ENGINE SUDDENLY WITHOUT ANY PRIOR INDICATORS STOPPED WORKING WHILE DRIVING 60 MPH ON HWY. LOST ALL POWER INCLUDING POWER BRAKING AND STEERING.
Jan 24, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
WHILE DRIVING HOME I HEARD A TICKING SOUND THAT HAD SOUNDED LIKE THE TICKING WHEN THE OIL GETS LOW, BUT I HAD GOT THE OIL CHANGE DONE ABOUT 2 MONTHS AGO. THE NEXT MORNING I HAD A IMPORTANT APPT AND WHILE DRIVING ON THE FREEWAY THERE I HEARD THE CLICKING TURNED INTO A VERY HARD CLANKING SOUND WHILE I PULLED OFF THE FREEWAY CAUSE IT WAS A SCARY NOISE I WENT TO PULL OVER AND THE POWER SURGED LIKE IT WAS GOING TO SHUT OFF SO I IMMEDIATELY TURNED IT OFF. AFTER A FEW MINS I TRIED TO TURN IT ON AND IT WAS MAKING THE SOUND STILL WHEN I PRESSED THE GAS PEDAL IT ONLY WENT LOUDER, I THEN TURNED IT OFF AND HAD TO WALK TO THE CLOSEST STORE THAT SOLD OIL AND WALK ALL THE WAY BACK I RECENTLY HAD HEART SURGERY AND I HAD STROKE 3 WEEKS AGO I CAN NOT BE OVER EXHERDING MYSELF LIKE THIS WHEN ADDING THE OIL IT MADE NO DIFFERENCE THE CLANKING SOUND GOT WORSEN AND NOW I'M WITHOUT A CAR WHEN I HAVE IMPORTANT APPS TO GO TO ALONG WITH MY TERMINALLY ILL CHILD THERE IS MAJOR ISSUES THAT NEED REPAIRED IMMEDIATELY
Jan 09, 2021
I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH MY 2013 SONATA. FIRST THE RADIO STOPPED WORKING SHORTLY AFTER PURCHASE. DEALER REPLACED, NO ISSUES. HAPPENED A SECOND TIME, REPLACED AGAIN. MY HEADLIGHTS HAVE BEEN REPLACED 3 OR 4 TIMES EACH AND TAIL LIGHTS TWICE. BIGGEST ISSUE HAS BEEN THE ELECTRIC DOOR LOCK ON THE DRIVER'S SIDE - IT DOES NOT LOCK USING THE FOB OR THE EXTERIOR DOOR HANDLE BUTTON. DEALER AT FIRST TRIED TO TELL ME I WAS NUTS, IN A VERY CONDESCENDING MANNER, AND THEN HE EXPERIENCED IT. THE TRANSPONDER IN THE DOOR LOCK HAS BEEN REPLACED 5 TIMES. THE LAST TIME, THEY HAD TO CALL JAPAN HYUNDAI AND TROUBLESHOOT THE ISSUE. THEY HAD MY CAR FOR A WEEK BEFORE THEY DETERMINED THAT THE ACTUATOR WAS SHORTING OUT THE LOCK TRANSPONDER, SO THEY REPLACED THAT AND IT WORKED THE LONGEST IT EVER HAS, PROBABLY ABOUT 6 MONTHS. NOW HOWEVER THE SAME LOCK DOES NOT LOCK USING THE FOB OR HANDLE LOCK AND IT HAS BEEN JOINED INTERMITTENTLY BY THE REAR DRIVER'S SIDE DOOR. I LOCK THE CAR USING THE FOB/EXTERIOR LOCK BUTTON/INTERIOR LOCK BUTTON, AND THEN HAVE TO OPEN THE FRONT DRIVER'S SIDE DOOR AND MANUALLY LOCK IT. I ALSO CHECK THE REAR DRIVER'S SIDE DOOR, BECAUSE SOMETIMES IT LOCKS AND SOMETIMES IT DOESN'T. THE THOUGHT OF HAVING TO GO BACK TO THE DEALER WITH THIS MAKES MY STOMACH CHURN. NOW MY CAR HAS STARTED TO HAVE A PERSISTENT METALLIC TICKING/TAPPING NOISE THAT GETS WORSE WHEN I IDLE. THEN IT IS MORE OF A KNOCK. I HAVE RECEIVED WARRANTY EXTENSION INFORMATION AND ALSO THE CLASS ACTION NOTICE RELATED TO SUDDEN ENGINE SEIZURE AND I AM AFRAID THAT IS WHAT IS NEXT BECAUSE ALL THE NOTICES AND COMPLAINTS I HAVE READ SAY IT STARTS WITH ENGINE KNOCK AND THEN THE ENGINE SEIZES. I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES 3 TIMES AND NO ONE EVER CALLS ME BACK. I'M GUESSING IT'S BECAUSE THEY KNOW WHAT'S COMING. MY CAR HAS APPROXIMATELY 57K MILES AND I BOUGHT IT NEW IN MAY 2012.
Oct 10, 2016
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING ON THE HIGHWAY, I'VE HAD SEVERAL INSTANCES WHERE I PUSH THE GAS PEDAL DOWN AND THE CAR DOES NOT ACCELERATE. THIS IS A KNOWN ISSUE IN OTHER HYUNDAI VEHICLES WITH THE BRAKE PEDAL STOPPER AND I'M WONDERING IF MY 2013 HYUNDAI SONATA IS HAVING THIS SAME PROBLEM THAT WAS RECALLED ON MANY OTHER VEHICLES.
Nov 23, 2020
AFTER HITTING THE BRAKES THE BRAKE LIGHTS STAYED ON, AFTER A FEW MINUTES THE CAR WENT TO IDLE WITHOUT WARNING, THEN BACK TO CRUISE THEN BACK TO IDLE AND STAYED ABOUT A MINUTE, THEN BACK TO CRUISE, THEN BACK TO IDLE. HYUNDAI IS AWARE OF THE PROBLEM, BUT NOT ISSUING A RECALL. THE PROBLEM ALMOST CAUSE A CRASH WITH CARS GOING AROUND US. IF IT WOULD HAVE HAPPEN ON THE FREEWAY IT WOULD HAVE BEEN WORSE.
Aug 13, 2018
AIR BAGS,SERVICE BRAKES,ENGINE
2 complaints
URGENT. 1) DEFECTIVE ENGINE PER HYUNDAI'S ADMISSION. I WILL NOT ACCEPT A SOFTWARE 'BANDAID' APPROACH TO PATCH TO MY MAIN ECM TO RESOLVE THIS PROBLEM. I DID GO IN TO SHEPPARD MOTORS TO GET THIS BANDAID APPLIED TO MY CAR. THIS IS A BANDAID, AND SHAME ON HYUNDAI. MY ENGINE IS WARRANTIED THROUGH JULY 2023. I'VE BEEN AROUND. 2) MY CAR IS BRAND NEW, WITH ONLY 27,400 MILES ON HER 3) THE LATEST RECALL ON BOTH THE LOW AND HIGH PRESSURE FUEL LINE/ HOSES ETC. SHOULD I WAIT FOR A FIRE HERE? DEAR NHTSA: PLEASE LOOK UP ALL OF THE RECALLS AND EXTENDED WARRANTIES ON MY VEHICLE. UNACCEPTABLE TO ME. I BELIEVE THAT NO QUALITY CONTROL WHATSOEVER WAS PRACTICED AND APPLIED ON THE FACTORY PRODUCTION LINES. HYUNDAI FOCUS -- BIG MONEY. PRESSURING FACTORY WORKERS TO PUT IN ANY PART THEY CAN FIND. I HAVE SOME STORIES HERE ABOUT THE AUDIO SYSTEM ON MY CAR THAT WILL ABSOLUTELY BLOW YOUR COLLECTIVE MINDS. I'VE BEEN AROUND. 4) HYUNDAI LONG SINCE SENT ME EXTENDED WARRANTIES ON A) THE ENTIRE ENGINE B) BRAKE PEDAL STOPPER C) FRONT COIL SPRINGS D) SEAT BELT TENSIONERS (DRIVERS TENSIONER WAS ALREADY REPLACED, AND YET, IT STILL DOES NOT RETRACT COMPLETELY WHEN EXITING THE VEHICLE PRAY TELL, WHAT GIVES HYUNDAI? NEW CAR HERE. MY GREATEST CONCERNS ABOUT THIS NEW CAR THAT I PAID FOR IN CASH -- AND WAS DEFRAUDED IN THAT PROCESS AS WELL -- I COULD HAVE BOUGHT A HONDA FOR MUCH LESS, AND NEVER HAVE ANY PROBLEMS. I AM RATHER FRUSTRATED HERE AND PRAY FOR GOVERNMENT ADVOCACY AND INTERVENTION. THANK YOU SO VERY MUCH. #1 I NEED A BRAND NEW MOTOR, THE WHOLE MOTOR, WHICH HAS BEEN THOROUGHLY QUALITY CONTROL TESTED AND PROVEN, AND WHICH HAS BEEN COMPLETELY TESTED. MY MOTOR IS VERY, VERY NOISY. SO, DO I WAIT FOR THE ROD BEARINGS TO FAIL COMPLETELY AND STALL OUT MY CAR, CAUSING A FATAL CRASH? #2 I NEED BOTH MY LOW AND HIGH PRESSURE FUEL LINES AND HOSES, ETC. REPLACED
Oct 04, 2020
TAKATA RECALL BACK IN MAY I DISCOVER A NOISE FROM MY ENGINE A TICKING NOISE I WAS WORRIED SO I TOOK IT TO THE DEALERSHIP TO GET LOOKED AT I WAS TOLD IT WAS MY BRAKES SO I PAID TO GET THE WORK DONE BUT SATURDAY MORNING I GOT UP TO WARM MY CAR UP TO GO GET AN OIL CHANGE I NOTICE A KNOCKING SOUND FROM MY ENGINE ALONG WITH THE TICKING NOISE SO I TOLD HIM I'M GOING TO CALL THE DEALERSHIP SO I ARRIVE AT WALMART MY CAR CUT OFF WHILE IN MOTION THE ENGINE AND THE OIL LIGHT CAME ON WHEN I JUST GOT AN OIL CHANGE SATURDAY SO I HAD IT TOWED TO MY HOUSE WHAT I'M NOT UNDERSTANDING FROM THE DEALERSHIP IF I HAVE THESE RECALL ON MY VEHICLE CAMPAIGN 174,162 SHOWS COMPLETE BUT HOW WHEN MY ENGINE GONE I CALLED THE DEALERSHIP AND EXPLAIN MY PROBLEM WITH MY VEHICLE AND WAS TOLD THEY AUTOMATICALLY CHECK TO SEE IF YOUR CAR HAVE RECALL AND FIX THE PROBLEM OK MY QUESTION TO HER IS WHY IS MY AIRBAGS NOT FIX IT'S A SAFETY ISSUE IT'S SHOWS COMPLETE FOR CAMPAIGN 162 BUT MY ENGINE GONE I HAVE SEVERAL RECALLS ON THIS CAR NEEDS ANSWERS
Dec 24, 2018
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I WAS DRIVING TO WORK ON A HIGHWAY, APPROXIMATELY 7:15AM I STARTED SMELLING SOMETHING BURNING. MY CAR WAS BUCKING. I WENT TO PULL OVER WHEN MY CAR TURNED A SHARP RIGHT INTO TREES. THE CAR WAS COMPLETELY CONSUMED BY FLAMES.
Aug 23, 2020
SONATA RECALL ON APRIL 14,,2017 DRIVING AT 65 MPH ON I 75 MY ENGINE EXPLODED AND I SUCCESSFULLY WAS ABLE TO MANEUVER TO THE SHOULDER. I HA BE SUBSEQUENTLY BEEN SENT A RECALL FROM HYUNDAI ABOUT THIS DANGEROUS DEFECT THAT THEY HAVE BEEN AWARE OF FOR OVER 18 MONTHS. HOWEVER THE DESTRUCTION DOES NOT END THERE. HYUNDAI MOTORS OF NORTH AMERICA REPLACED THE BLOWN ENGINE WITH A NEW MODEL ENGINE AND AFTER I HAD BEEN DRIVING THE VEHICLE AGAIN FOR 36 HOURS AND UNDER 300 MILES...THE NEW ENGINE CAUGHT ON FIRE TOTALLY DESTROYING MY VEHICLE AGAIN DUE TO MY DILGENCE AND THE CINCINNATI FIRE DEPARTMENT WE WERE ABLE TO EXTINGUISH THE FIRE WITH DAMAGE TO OTHER PEOPLE OR PROPERTY. HYUNDAI HAS SERIOUS QUALITY CONTROL ISSUES. THE CAR WAS ON 4 TH STREET IN DOWNTOWN CINCINNATI WHEN THE FIRE BROKE OUT.
Jul 26, 2017
FUEL SYSTEM, GASOLINE,SEAT BELTS
2 complaints
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MODERN HYUNDAI OF CONCORD DEALER LOCATED AT 965 CONCORD PKWY S., CONCORD, NC 28027 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND THE SAME DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 12, 2020
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V617000 (SEAT BELTS) AND 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 251-5996) AND WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
May 14, 2020
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I WAS AT A FAST FOOD DRIVE THRU I HAD MY CAR IN PARK BECAUSE THE LINE WAS LONG ONCE I TRIED TO PULL UP MY WOULDNT MOVE THE GEARS WAS SLIDING UP AND DOWN AND I DIDNT UNDERSTAND WHY. I HAD MY KIDS IN THE CAR 4 HOURS LATER A TOW TRUCK CAME AND TOW THE CAR AND IT COST ME $100 BUCKS ITS BEEN TWO MONTHS AND MY CAR STILL DO NOT SHIFT
Jul 27, 2020
WHILE DRIVING ON A HIGHWAY 60 MPH MY VEHICLE BEGAN TO STALL AND TURN OFF. THE VEHICLE MILEAGE DECREASE AND THE CAR COMPLETELY TURNED OFF I WAS UNABLE TO PLACE HAZARDS LIGHTS ON OR SIGNALS BECAUSE THE POWER ON THE VEHICLE HAD TURNED OFF. UPON PULLING OVER THE FOLLOWING DAY TRYING TO START VEHICLE IT BEGAN TO SMOKE. IT DID NOT CRANK OR MAKE ANY NOISE JUST SMOKE COMING UP FROM THE HOOD. THIS AN RESULT TO SAFETY RECALL NHTSA # 17V226000 OR SAFETY RECALL # 162. WHICH IS WEAR WITHIN THE ENGINE. ENGINE FAILURE MAY RESULT IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. THANKFULLY I DID NOT CRASH BUT MY VEHICLE STALLED AND COMPLETELY SHUT OFF WITH NO POWER TO DASH/RADIO ETC WHICH IS A VERY DANGEROUS OCCURRENCE.
May 29, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
I HAVE AN UNREPAIRED RECALL SINCE FEBRUARY 28 2020 WITH NO REMEDY AVAILIBLE.MY STEERING WHEEL CAM SHAFT IS MAKING A LOUD CLICKING SOUND.
Jun 30, 2020
I WAS DRIVING 65 MPH ON THE GARDEN STATE PARKWAY SOUTHBOUND IN THE MIDDLE LANE RETURNING HOME FROM YANKEE STADIUM. WITHOUT ANY WARNING MY CAR LOST ALL POWER AND WAS BARELY ABLE TO PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AVOIDING SEVERAL CARS TRAVELING AT HIGHWAY SPEED. SEVEN WEEKS LATER I AM STILL AWAITING CAR REPAIRS FROM CIRCLE HYUNDAI IN SHREWSBURY NJ AND A COST OF OVER $400. MY ENGINE FAILED WITH BARELY 20,000 MILES.
Jul 24, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
2 complaints
I HAVE HAD BOTH MY BACK LIGHT HARNESSES WHERE A BULB HAS BLOWN AND IT WAS SO HOT IT MELTED THE BULB ENDS INTO THE SOCKET AND I HAD TO REPLACE THE WHOLE HARNESS FOR ONE SIDE AND MIGHT HAVE TO REPLACE IT FOR THE OTHER SIDE AS WELL. THE VEHICLE INSIDE DASH LIGHTS WOULD ALSO START FLICKERING OFF AND ON AS WELL AS THE OUTSIDE LIGHTS WHILE THE VEHICLE IS IN MOTION. THIS IS CONCERNING TO ME AND I KNOW THEY HAVE HAD NUMEROUS COMPLAINTS ON THIS AND IT IS A SAFETY ISSUE, BUT YET THEY HAVE NOT DONE ANY RECALLS. WHY PLEASE ADVISE. *TR
Jun 23, 2020
BOTH HEADLIGHTS AND BREAK LIGHTS CONTINUE GOING OUT. FIRST TIME I REPLACED THE BREAK LIGHTS, THEY HAD MELTED TO THE UNIT. I HAVE HAD BOTH HEADLIGHTS GO OUT AT THE SAME TIME ON TWO SEPARATE OCCASIONS. I HAVE REPLACED THE ALTERNATOR TWICE NOW AND IT IS LOOKING LIKE I WILL HAVE TO REPLACE IT AGAIN SOON, HEADLIGHTS ARE GETTING DULL (IT'S HARD TO SEE, AND MY BRIGHTS WON'T CLICK ON (IT IS NOT THE BLINKER COLUMN)), THE BATTERY HAS BEEN REPLACED WHEN THE ALTERNATOR WAS REPLACED AS WELL. THIS IS GETTING EXPENSIVE. THE DEALERSHIP TOLD ME IT WAS THE BLINKER COLUMN WHEN IT WAS ACTUALLY THE ALTERNATOR. REPLACING THE LIGHTS HAVE BEEN HAPPENING FOR YEARS, THE ALTERNATOR PROBLEM STARTED LAST YEAR, SO WITHIN 2 MONTHS OF REPLACING IT THE FIRST TIME, IT WENT OUT AGAIN, AND NOW 5 MONTHS LATER, IT IS NEEDING TO THE BE REPLACED AGAIN. IT APPEARS THAT IT IS PERHAPS AN ELECTRICALLY ISSUE SINCE LIGHTS, BATTERY, AND ALTERNATOR ARE GOING OUT.
Jan 23, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRACTION CONTROL AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IDLE AND AFTER ACTIVATING THE HEADLAMP SWITCH. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. BENTLEY HYUNDAI (3805 UNIVERSITY DR, HUNSTVILLE, AL 35816, (256)713-0505) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE FAILURE MILEAGE WAS 80,000.
Apr 23, 2020
MY ENGINE'S CAR START VIBRATING SUDDENLY A COUPLE OF MONTHS AGO WHEN I REACH MORE LESS 45 MPH . CAR'S BRAKE SYSTEM DOESN'T BRAKE EQUALLY,ALWAYS PULLS FROM ONE SIDE AND I HAVE TO BE CARING OF WHEEL STEERING DUE TO IT'THIRD TIME I ALMOST CRASH OTHER CAR IN FRONT OF ME ,CAUSE ALSO DOESN'T BRAKE GOOD ,EVEN I'M PUSHING ALL OVER DOWN.
Dec 18, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
WHEN VEHICLE IS PUT FROM PARK INTO DRIVE IT JILTS AND WHEN DRIVING SHIFTS HARD, TOOK IT INTO MECHANIC SHOP AND THEY TOLD ME ITS A RECALL AND THAT HYUNDAI IS BEING DIFFICULT WITH WANTING TO FIX IT. ALSO GAVE ME THE PAPERS FOR INFORMATION ON THE TRANSMISSION TEMPERATURE SENSOR RECALL.
Apr 11, 2020
THE GEAR LOCKED IN NEUTRAL HAD TO GO UNDER THE HOOD AND MANUALLY PUT CAR IN PARK THE GEAR SHIFT STICK WILL MOVE FREELY BUT THE GEARS ARE NOT SHIFTING THE CARE IS RUNNING FINE BRAKE LIGHTS ARE WORKING AND THE CHECK ENGINE LIGHT IS NOT ON CAR STARTS UP FINE
Jun 10, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
I FEEL LIKE I'M INVESTING MORE MONEY INTO THIS VEHICLE THAN I SHOULD. YOU GUYS KNOW THAT THESE HYUNDAI SONATA 2013+ HAS ELECTRICAL ISSUE AND SHOULD HAVE A RECALL TO BE FIXED. MY HORN DOESN'T WORK AND MY TAIL LIGHTS ARE MELTING AFTER I JUST PAYED TO GET THEM FIXED. THIS IS A SAFETY HAZARD !!!!!!! YOU GUYS NEED TO GET THIS RIGHT , IT DOESN'T TAKE MORE THAN 24HRS TO DO A INVESTIGATION AND APPROVE THE RECALLS FOR PEOPLE TO GET THEIR CARS FIXED , I WILL NEVER BUY A HYUNDAI AGAIN.
Dec 05, 2019
MY BRAKE LIGHTS ALWAYS GOING OUT , NOW WHEN I TURN ON MY HEAD LIGHTS MY CAR STOP
May 10, 2018
STEERING,SERVICE BRAKES,ENGINE
2 complaints
STEERING COUPLER WAS RECALLED AND REPLACED AT AROUND 80,000, ENGINE FAILED AT 106,000ISH AND WAS REPLACED BY HYUNDAI WITH REMANUFACTURED MOTOR, STEERING IS MAKING NOISE AGAIN AND ACTING EXACTLY LIKE BEFORE RELATED TO THE STEERING COLUMN COUPLER. NOTICED A LOT OF COMPLAINTS ABOUT STEERING FAILURE ISSUES AFTER ENGINE REPLACEMENT. ALSO, VOICED CONCERNS ABOUT REPETITIVE FAILURE OF REAR LIGHT BULBS AND WHAT APPEARS TO BE FAULTY POOR QUALITY LIGHT PLUGS OR TOO LIGHT OF WIRING FOR LIGHTS ON CAR; NOTHING DONE A PEACOCK HYUNDAI IN COLUMBIA TO CHECK MATTER OR REMEDY MATTER. PEACOCK HYUNDAI IS NOW STATING THAT THE STEERING COLUMN HAS FAILED ON A 5 YEAR OLD CAR REQUESTING APPROXIMATELY 1600.00 TO REPLACE ON ISSUE THAT IS ACTING LIKE COUPLER PROBLEM; ONE OF THE HYUNDAI PEOPLE IN THE BAY SAID THAT IS A COUPLER ISSUE AND THE OTHER JUMPED IN AND SAID IT WASN'T. NOTE: THIS VEHICLE HAD SAID COUPLER REPAIRED UNDER WARRANTY; ENGINE FAILED AND WAS REPLACED AT 106,000 DUE TO SHAVINGS IN ENGINE (RECALL OR SERVICE BULLETIN), NOW THIS REOCCURRENCE OF A STEERING ISSUE HAS OCCURRED JUST AFTER THE ENGINE REPLACEMENT. JUST TO PASS THIS ONE AS WELL; CAR HAS HAD TWO BRAKE JOBS WITHIN TWO YEARS AND I DRIVE CONSERVATIVELY.
Mar 01, 2019
I WAS DRIVING DOWN THE ROAD AND CROSSED OVER SOME RAILROAD TRACKS. ONCE I CROSSED THE RAILROAD TRACKS AND BEGAN TO COME UP A HILL, MY CAR BEGAN TO STALL. SUDDENLY, MY CAR'S GAS PEDAL WOULD NOT WORK, THEN MY BRAKES STOPPED WORKING, AND THEN ALL OF MY DASHBOARD LIGHTS CAME ON (AS PICTURE) I WAS GOING ABOUT 45 MPH AND I HAD NO WAY OF STOPPING MY VEHICLE AND HAD TO USE MY EMERGENCY BRAKE TO STOP MY VEHICLE. I GOT MY CAR TO STOP IN THE MIDDLE OF THE ROAD AND I COULD NOT CRANK MY CAR UP OR MOVE IT OUT OF THE ROAD. I COULD NOT TURN MY STEERING WHEEL AND MY WHOLE CAR LOCKED UP AND BECAME UNMOVABLE. I DO NOT UNDERSTAND WHY EVERYTHING ELSE FAILED AND I ALMOST WRECKED INTO A WOODED AREA IN THE MIDDLE OF A CURVE ON THE BUSY ROAD. I HAD TO CALL POLICE TO CONTROL TRAFFIC AND TO KEEP ME AND MY VEHICLE SAFE. I WENT TO TUSCALOOSA HYUNDAI IN ALABAMA AND THEY SAID THAT MY CARS ENGINE SUDDENLY WENT OUT.
Sep 10, 2018
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
I HAD TO REPLACE THE CV JOINT ON ONE SIDE OF THE CAR AND THEN MONTHS LATER THE OTHER SIDE. I WAS TOLD BY MY BODY SHOP THAT THIS WAS HAPPENING WITH ALOT OF THE HYUNDAI SONATAS. ALSO, I HAVE REPLACED LIGHT BULBS BLOWING MONTHLY IN MY CAR AND ONE HA ACTUALLY BURNED. I HAVE ALSO FOUND OUT THAT SEVERAL PEOPLE HAVE HAD PROBLEMS WITH THIS AS WELL.
Feb 11, 2019
SUMMER OF 2018 I COMPLAINED TO CARMAX ABOUT ELECTRICAL PROBLEMS TO CHECK. MY HORN UNEXPECTEDLY WILL NOT WORK, MY MONITOR STOPPED WORKING AND WAS REPLACED (OCT 2018) BUT NOW IT BLINKS OFF AND ON, AND I WOULD REPLACE MY EXTERIOR LIGHTS ALMOST EVERY 2-3 MONTHS. RECENTLY (NOV 2018) I WAS TOLD MY BRAKE LIGHTS WERE OUT SO I WENT TO REPLACE THEM AT AUTOZONE AND WAS TOLD MY LIGHT CASES ARE MELTED AS WELL AS THE BULB HOLDER IS BURNT. I HAVE ONLY HAD THIS CAR FOR 1 YEAR AND 10 MONTHS. SINCE PURCHASING THIS CAR I HAVE REPLACED MY CV JOINTS 4 TIMES, HAD A NEW MONITOR PUT IN THE CAR, NEW ENGINE AND OTHER RECALLS COMPLETED ON THIS CAR. I FEEL IT IS IMPORTANT THAT THE MANUFACTURER COMPLETELY RECALL THIS MODEL YEAR FOR SAFETY REASONS.
Dec 07, 2018
SUSPENSION,AIR BAGS
2 complaints
TIRE HAVE BUMPS MAKE NOISE AND FEEL A VIBRATION
Nov 19, 2017
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 70 MPH, THE SWING ARM FRACTURED AND DETACHED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE, AND CRASHED INTO A MEDIAN STRIP. THE AIR BAGS FAILED TO DEPLOY AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 5/23/18*JB
Oct 26, 2015
VISIBILITY,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED AND CAUSED GLASS TO ENTER THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Nov 08, 2017
THIS COMPLAINT ON A BRAND NEW 2013 SONATA, IS ABOUT SEVERE INTERIOR WINDSHIELD DISTRACTION CAUSED BY THE REFLECTION OF THE INTERIOR DASH ONTO THE FRONT, DRIVERS WINDSHIELD. THE REFLECTION OF THE INTERIOR ON THE WINDSHIELD IS SO SEVERE THAT IT IMPAIRS SAFE DRIVING. DURING DAYLIGHT DRIVING, EVERYTHING THAT IS LOCATED ON THE TOP OF THE INTERIOR DASHBOARD VIVIDLY REFLECTS ONTO THE INTERIOR WINDSHIELD. DESIGN EFFECTS, SPEAKERS, STEERING WHEEL AND EVEN THE DRIVERS HANDS WITH FINGERNAILS ON THE WINDSHIELD. EVENING DRIVING THE REFLECTION IS ALSO EXTREMELY IMPAIRED VIA DISTRACTION, FOR EXAMPLE THE ODOMETER REFLECTS ABOVE THE INTERIOR DRIVERS WINDOW, ABOVE THE MIRROR AND ITS IN FULL COLOR! ON A TEST DRIVE, AFTER MY COMPLAINT, THE DEALER ACKNOWLEDGED THIS PROBLEM AND SUGGESTED THAT IT MAYBE FROM CLEANING FLUID USED DURING THE DETAILING PROCESS AND HAD THE CAR RE-DETAILED, HOWEVER THIS DID NOT RECTIFY THE PROBLEM. I HAVE DIRECTLY NOTIFIED HYUNDAI BUT HAVE NOT HEARD BACK FROM THEM. I BELIEVE THIS A SAFETY HAZARD AND THERE IS A DANGEROUS FLAW IN THE CONSTRUCTION OF THE GLASS IN THIS CAR.
Jan 14, 2013
STEERING,VEHICLE SPEED CONTROL,ENGINE
2 complaints
SINCE 11-2016 I HAVE BEEN HAVING A ISSUE WITH MY VEHICLE I HAVE MENTIONED TO VAN HYUNDAI DEALERSHIP IN CARROLTON TX I HAVE BEEN ADVISING THEM WHEN IM DRIVING ON THE HIGHWAY MY CAR IS NOT GOING LIKE THE ENGINE IS SHIFTING OR IT JUST WONT GO THEY ADVISED EACH TIME I TOOK IT THERE WAS NOTHING IS WRONG WITH IT I HAVE HAD THEM CHECK MY VEHICLE 4 TIMES AND THEY HAVE SAID NOTHING IS WRONG AND TO COME FIND OUT IT IS A RECALL FOR THE EXACT THING I HAVE BEEN MENTIONING IS WRONG WITH MY VEHICLE THEY KEEP SAYING I WOULD NEED TO LEAVE MY VEHICLE FOR A WHOLE DAY BUT THEY NEVER HAVE A LOANER VEHICLE I WAS TOLD THEY WOULD HAVE ONE IN 2 WEEKS WELL I CALL TO MAKE SURE THEY HAVE THE VEHICLE IT STILL A RUN AROUND SO WHEN I GET THEM ON THE LINE AGAIN THEY DO NOT HAVE ANY VEHICLES FOR THE NEXT 2 WEEKS I CALL ANOTHER DEALERSHIP AND IT IS THE SAME THING SO I HAVE TO DRIVE AROUND IN A CAR THAT I HAVE BEEN HAVING ISSUES WITH I HAVE NOT TAKEN IT ANY WHERE ELSE BECAUSE I HAD A WARRANTY NOW IT IS EXPIRED AND IM STILL IN THIS CAR MAKING PAYMENTS IT JUST SAD THAT I CANNOT GET HELP AND THIS NEEDS TO BE ADDRESSED OR I WILL HAVE TO TAKE FURTHER ACTION BECAUSE DRIVING ON A HIGHWAY GOING 70 MILES A HOUR AND THEN THE CAR JUST START TO SLOW DOWN LIKE IT DOES NOT WANT TO GO AND TRY TO SHIFT GEARS FEELS LIKE THE TRANS IS SLIPPING ITS BEEN THE SAME ISSUE SINCE NOV AND NO RESOLUTION
Jul 19, 2017
HAVE THE 2013 HYUNDAI SONATA TURBO AND WAS TOLD WHEN I BOUGHT IT THAT IT WOULD APPEAR TO DRIVE DIFFERENTLY. IT RACES BEFORE IT SHIFTS TO THE NEXT GEAR AND AT TIMES IT SEEMS TO PICK UP SPEED WHEN I AM NOT ON THE GAS. HAVE CALLED AND ASKED TO BE TOLD THAT THE RPM SYSTEM HAS TO GET AS HIGH AS 4 BEFORE IT SHIFTS - THAT DOESN'T SEEM RIGHT AND IT MAKES THE STEERING DIFFICULT AT TIMES. THE ACCELERATION IS POOR AND I ONLY HAVE 11,000 MILES ON IT BUT I'M READY TO TRADE IT IN - NOT SURE IF A TURBO IS SUPPOSE TO REALLY DRIVE THIS WAY AND CAN'T SEEM TO GET AN ANSWER FROM THE DEALER WHEN I CALL. THEIR SERVICE HOURS ARE NOT GOOD BECAUSE THEY'RE OPEN WHILE I WORK. DOES ANYONE ELSE HAVE THIS PROBLEM? *TR
May 15, 2014
SERVICE BRAKES,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 45-50 MPH and depressing the accelerator pedal, the vehicle failed to respond and hesitated. The brake and the hybrid system warning lights were illuminated. The contact was able to pull to the right side of the road and waited for her husband to arrive. The contact turned off the vehicle and restarted the vehicle, and the vehicle operated as intended. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the hybrid ECU needed to be replaced. The contact stated that the dealer checked the error on the brake failure light that was illuminated, but had not yet gotten a response back from the manufacturer. The vehicle was taken to Auto Zone where it was diagnosed, and determined that the hybrid ECU needed to be replaced. The contact stated that the failure had occurred on several occasions for the past three years. The engine was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure and informed the contact that they have not heard from the dealer. The approximate failure mileage was 128,000.
Nov 12, 2025
EXTERIOR LIGHTING,ENGINE,LANE DEPARTURE
1 complaint
I bought this car before less than 3 months when. When I was drive the car on [XXX] the car just stop stopped no power without any warning when the car stop I just came from home. It’s far it’s like the distance between my home and the place the car stop in the highway. It’s like 5 miles. when I park the car to the side road right side road I open the hood. I see some smoke coming from the engine and smell like fire or burn or some plastic fire. I’m a mechanic he said before I bring the mechanic I seen that the screen light it’s like a car with the key in the middle of the car. The picture is the light the car stop starting. I thought I call somebody he told me maybe the car is the program or disconnect. We need to program it or they bring the battery I bring a battery. I tried to start the car again. It’s not working the mechanic. He told me that starter. I bought the starter and I start in the car. You still not working they told me after that. They told me the battery maybe I checked the battery I took the AutoZone. I took the battery. It was 95%. I called the company and the company. If they check the car, they say the car they have to recall just I get appointment with them the first time on October 1, 2025, but when I take the car there the end VIN number different with an appointment not my car. I get another appointment October 8. I told the car over there. Dixie Highway highway Louisville Kentucky. When I arrive to the car dealership in Dixie Highway, Louisville, KY they told me your car is rebuilt title. I told them what they mean. He said we can’t do nothing with it because it’s built. I told them why they didn’t tell me before I wouldn’t give the car here. They told me to bring the car appointment before you get appointment. You have to check the car as if you can see it’s built you are a company Even that time I don’t know what’s rebuilt car mean , idk if Hyundai worry just about people they have clean title? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 09, 2025
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I bought the car before less than 3 months the car was good but before 10 days when I was driving it on highway , suddenly the car stopped without any light warnings I was In dangerous situations hard to got the car to right side way exit 19 A express highway when I opened the hood was smoking from engine and smile like plastic fire I brought the mechanic said starter I bought starter I replaced it the same problem they said the key I changed the battery program the key same problem they told me battery I checked the battery 95 % another mechcheck by computer said the engine and he said most of these car has manufacturers problems the engine replaced recall 162 before bought the car what my solutions and I know ther is extended warranty
Oct 07, 2025
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
We were sitting in our car at a Hardees drive through when we noticed smoke coming out from under the hood. I pulled forward to a parking space and opened the hood. Flames shot up at least 6 feet. I quickly ran a short distance into the fast food place and right near the door was a fire extinguisher, which i grabbed and put the fire out with. The fire burned for about a total of 2-3 minutes, and did not do excessive damage. Coil packs and wiring harness got most of the damage. With the hood closed, you cannot even tell there was a fire. I had the car towed to Grayson Hyundai for the recall part, but then entered a claim to Hyundai. Long story short, they stalled me for over a month and then denied the claim. Citing no damage to the cam. Unlike most of the fires with this carline, my car fire was put out very quickly. The recalled fuel line/tube was not damaged much at all. You could inspect the part and see the wear on it and tell it was the culprit. It didn't take a trained mechanic to see this. After i put the fire out and it cooled, i tried starting it, and there was fuel squirting out from the recalled part. There is absolutely no doubt that the recalled part was the cause of the fire. But Hyundai has given me a denial letter that does not state the reason for denial. The Hyundai rep on the phone told me it had to do with no damage to the cam. I then asked, Thats because i got the fire out so fast right? and he said no, didn't have anything to do with it. But he lied. First of all, the cam has nothing to do with the cause of the fire. a damaged cam only happens when the fire was long lasting and severe. They should have inspected the obvious recalled part right in front of them. This denial is completely unprofessional and hints of a concerted effort to categorically deny claims. They don't usually have this much evidence, they did this time and still blew it. had i let it burn to the ground,=approved
Jul 26, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaired by the dealership before. My brakes always smell like burning rubber after driving having me to believe that the lubricant for the brake pads aren't working. 2.The dashboard lights also periodically blinks out without warning. After a few moments it will illuminate again. 3. My seatbelts sometimes doesn't tighten up. I have to pull them several times for them to catch and return after the seatbelt isn't in use.
May 09, 2025
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
On [XXX], in Washington, D.C., my 2013 Hyundai Sonata experienced sudden engine failure, leaving the vehicle inoperable. My goodwill repair request was denied within 30 minutes, without a proper inspection of the rod bearings (a known failure point covered under the TXXI extended warranty) or the fuel pipe recall—a known issue that could pose a fire hazard. Hyundai cited suspected maintenance neglect, but I have documentation of regular synthetic oil changes. Despite having over 200,000 miles, a Firestone inspection from September 2024 confirmed the vehicle was in good condition prior to the failure. Additionally, Hyundai Theta II engines are widely known to suffer from excessive oil consumption, a defect that can lead to premature engine failure even in well-maintained vehicles. Hyundai has replaced engines in vehicles with similar mileage under the same extended warranty, yet in this case, no proper inspection was conducted before denial. Safety Concerns: The fuel pipe recall was not inspected, raising concerns about whether unresolved recall defects are leading to engine failures or fire risks. The airbag clock spring, covered under Hyundai’s TXXA extended warranty, was not inspected, despite the airbag light being illuminated, potentially affecting airbag deployment in a crash. The vehicle failed without warning lights or error messages, creating an unsafe situation. Hyundai’s failure to inspect recall-related issues before denying repairs could impact other affected vehicles on the road. I request that the NHTSA: Ensure Hyundai properly inspects recall-related components before denying repairs. Investigate whether Hyundai is improperly denying warranty and recall-related repairs, even in cases where similar vehicles have received replacements. Determine if the unresolved fuel pipe recall and airbag clock spring defect pose broader safety risks. This issue has been reported to Hyundai corporate, but no proper inspection has been performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 19, 2025
STEERING,AIR BAGS
1 complaint
MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.
Feb 28, 2025
EXTERIOR LIGHTING,SEAT BELTS,SERVICE BRAKES
1 complaint
There is no lights at all on the brake lights but the brake light in the back window stays on all the time the dim head light only lets one side work
Nov 06, 2024
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
See attached document for complaint
Apr 09, 2024
HYBRID PROPULSION SYSTEM
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 60 MPH the vehicle was losing forward momentum. The contact stated that a warning message illuminated "Hybrid System Fault Stop Driving" and the check engine and battery lights illuminated as well as a warning chime sounded. The contact was able to pull off of the road and turn the vehicle off and on and regain normal vehicle functionality. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the propulsion battery needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,803.
Mar 21, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Wires, reverse osmosis system unauthorized and unknown
Feb 22, 2024
STEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 100,000. Parts distribution disconnect.
Dec 11, 2023
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously . Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.
Aug 29, 2023
WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
While driving the car when slowing for a stop, or just closing down in traffic the car/engine at times will jerk and lurch while braking. If I am not a safe distance from a car in front of me I could cause and accident and hit a car, so I try to keep a good distance when in traffic and refuse to drive the car on long distances on the highway. I can't predict when it will happen and when it does the slippery when wet signal comes on even though it is not wet or slippery condiitons. I don't trust the car while driving, and have no faith in it's safety. I haven't scheduled an appointment for repair because the last time I did they kept the car for over 20 days due to what they said was a system, sensor failure and charges me $3100,when I got the car back I noticed liquid leaking from the car and then the above started happening. The car is available for inspection on request. Car has not been inspected yet, not sure if I can reproduce every time. But it happen almost every day I drive the car to work within 20 miles of my home. The dealership the last time would not give me a loaner car and I need the car to travel back and forth to work since I live in a place without access to public transportation.
Jun 05, 2023
SERVICE BRAKES,BACK OVER PREVENTION
1 complaint
Hi last week I start my hybrid sonata 2013 when the engine get hot I start running car withing 5 minutes I was driving 35mph and suddenly my break fail and car start flush warning check brake this is the 4time is very unsafe car sonata hybrid
Feb 19, 2023
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I was driving my daughter’s 2013 Hyundai Sonata Hybrid to the gym early one Sunday morning. I pulled into the parking lot to park the car. When I stopped to put the car in park the car suddenly accelerated and I drove through the glass wall of the gym. The car accelerated through the gym, hit a metal pole , and crashed into a wall on the far side of the gym. The front end of the driver’s side corner was smashed in and my airbags did not go off.
Oct 19, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I have been having this problem with the car since May 2022. I was driving normally and the car gave the warning: Hybrid System stop and do not drive - check brakes, well I took the car to the mechanic near where I live zip code 90017 (Pep Boys) I have the note of the service that was done the first was on 11 June/22 and the brakes were changed since I thought this would be the problem and more fluid. The problem continued even with new brakes. I went there again and they check the brake system and they said everything looks fine on 20 June/22. So, I decided to scheduled an inspection at Hyundai in Van Nuys zip code 91404 (29 July/22) and I reported my problem that I was having with warnings check brake all the time while I’m driving every day, but I don't have another car and I need to go to work. Hyundai also couldn't solve the problem of warnings check brakes and I still having this problem, I get the free way every day to go to work and I'm scared because I never know when a warning will appear and the car practically stops in the middle of the free way ( it happened every day) which is making me feel very insecure with this car because it is dangerous but I’m tired of this car and this problem I can’t even go to super market without stop the car because of the warning check brakes.. I will include the photos of the recipes of the services that were made. I would really like to be able to solve this problem and feel safe to drive the car. Thank you.
Oct 03, 2022
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
While driving my 2013 Hyundai Sonata, I smelled fuel fumes coming through my a/c vents for several minutes. I shut the a/c off and rolled the windows down. White smoke began billowing out of my exhaust tail pipe then from under the hood. Being in the far left lane of a five lane freeway, other motorists and I were placed in danger as I had to travel across all lanes of traffic as my vehicle billowed thick white smoke into the air limiting the clear view of other motorists and increasing the chance of causing collisions. I pulled over to the shoulder of the freeway and then lost all power steering and brakes on my vehicle. I applied the emergency brake and brought my vehicle to a stop then turned it off. I looked at the temperature gauge and it read normal range but the check engine light came on along with several other dash lights. Once I turned the vehicle off, flames and billowing smoke began coming from under my hood. Four to five minutes later the fire extended to the cabin then the vehicle was fully engulfed. The fire department arrived and extinguished the vehicle fire. Prior to this drive, I have not smelled any fuel leaks or fuel odor inside or outside of the vehicle. It appears a fuel delivery component was the cause of the issue.
Sep 30, 2022
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that the instrument panel warning lights were blank. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.
Sep 26, 2022
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
The contact owned a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 45 MPH, she saw flames coming from under the instrument panel on the passenger’s side. The contact stated that his daughter pulled over immediately and exited the vehicle. The contact stated that soon after his daughter went away from the vehicle, the vehicle caught on fire. The contact stated that no warning light was illuminated. The fire department was able to extinguish the flames. The contact stated that a police report was filed. There was no injury. The contact stated that the insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 155,000.
Sep 16, 2022
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
While driving car started beeping and making noises - check engine light, brake light, lcd displayed brake warning and flashed "hybrid system warning! safely stop and do not drive". Brake pedal then went to floor, and engine power reduced. Re-starting the car only cleared the problem for a minute before the warning message re-occurs. Others have encountered this issue resulting in crashes. https://www.carproblemzoo.com/hyundai/sonata/2013/service-brakes-problems.php also reported here: https://www.carcomplaints.com/Hyundai/Sonata/2013/brakes/service_brakes.shtml
Sep 06, 2022
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was originally taken in for repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the vehicle was not repaired. The contact stated while driving approximately 15 MPH and exiting the highway, the vehicle stalled. The contact then pushed the vehicle to a nearby parking lot. There were no warning lights illuminated. The vehicle was towed to the nearby dealer but was not diagnosed. The vehicle was then towed to another dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 127,672.
Jul 20, 2022
ELECTRICAL SYSTEM,SEAT BELTS,FUEL/PROPULSION SYSTEM
1 complaint
The car start over but was unable to keep power upon hitting gas pedal. The seatbelt would unlatch. The back break lights wouldn’t shut off after turning off engine causing the car battery to lose power.
Jul 10, 2022
POWER TRAIN,AIR BAGS
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that upon placing the vehicle into the (R) reverse position; the vehicle independently accelerated backward into her neighbor's driveway and hit two parked vehicles. The vehicle came to a stop when it crashed into the second vehicle and that second parked vehicle was deemed destroyed. The air bags did not deploy upon impact. No injuries were reported and a police report was filed. The contact was able to drive the vehicle back across the street and parked the vehicle on the road. The dealer was notified of the failure and informed her that since her vehicle was involved in an assurance claim, they could not render any assistance. The manufacturer was also notified of the failure and informed her that an investigation could not be performed unless she signed a waiver. The vehicle had yet to be repaired and remained in the possession of the contact. The failure mileage was 76,876.
Dec 30, 2021
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
I have reported issues to local Hyundai and they refuse to look and correct recalls do to mileage. I need recalls repaired immediately.
Nov 24, 2021
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
My vehicle has seven recalls on Kelley blue book online everything it says on the Honda website is what’s happening with my car the check check engine light on smoking at the tail pipe exhaust smoke excessive leaking oil suspension seatbelt and no one is helping me at the local dealership Hyundai dealership they’ve been putting me off for months this is a very dangerous situation to have my children in the car I cannot work due to this situationI am a driver for Uber etc.
Aug 08, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
SEATBELT FAILED TOO RETRACT CORRECTLY ALLOWING DOOR TO BE SHUT ON IT LEADING TOO DOOR AJAR SENSOR DAMAGE OR FAILURE LEAVING RED LIGHT AT BOTTOM OF DRIVER DOOR ALWAYS TURNED ON DRAINING BATTERY EVERY TIME OVERNIGHT. ONLY FIX FOR THIS WAS TOO REMOVE SENSOR TO PREVENT BATTERY DRAIN BUT NOW MY CAR LOCKS DOOR EVEN WITH ENGINE TURNED ON. SAFTEY ISSUE. COST OF FUEL ROADSIDE UNLOCK ASSISTANCE AND BATTERY CHECK OR REPLACEMENT COST.
May 07, 2021
INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTING WAS FLICKERING ON AND OFF. THE LIGHTS STOPPED FLICKERING WHEN THE VEHICLE WAS TURNED-OFF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Feb 23, 2021
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
BRAKE PEDAL WENT TO THE FLOOR. HORRIBLE GRINDING SOUND FROM ALL THE WHEELS. CHIMING. HYBRID SYSTEM WARNING. WAS DRIVING AND HAD TO PULL TO THE SIDE OF THE STREET. FOUND OUT THAT THE THE HYDRAULIC POWER UNIT IS AT FAULT AND HAD TO BE REPLACED. MY CAR IS OUT OF WARRANTY AND I HAD TO PAY OVER 2000 OUT OF POCKET. COMPLAINED TO HYUNDAI COSTUMER SERVICE AND ALSO TO THE BBB AND THEY ALL TOLD ME TO FILE A REPORT WITH YOU. THIS IS AN ONGOING ISSUE WITH THE SONATA HYBRID SINCE 2019. THE INFORMATION IS FOUND IN HYUNDAI FORUM WEBSITE. HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/BRAKES-FAILURE-ON-SONATA-HYBRID.155580/PAGE-5 THIS ISSUE SHOULD PLEASE BE INVESTIGATED FOR RECALL PURPOSES.
Feb 03, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR BURNS BULBS LIKE CRAZY. WHEN I WENT TO CHANGE MY TAIL LIGHT, I NOTICED THAT IT HAD COUGHT ON FIRE. IVE PUT 6 HEADLIGHT BULBS BOTH HIGH AND LOW BEEMS IN MY CAR IN THE LADT 2 YRS.. AND CHANGED MY TAIL LIGHT 2 TIMES. TAIL LIGHT HAD CAUGHT FIRE AND BURNED. NOT COOL..
Jan 26, 2021
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
MY 2013 HYUNDAI SONATA ISSUES: 1. MY HORN & LEFT SIDE OF MY STEERING WHEEL BUTTONS DOESN'T WORK. I WAS TOLD IT COULD BE RELATED TO FUSES OR CLOCKSPRING REPLACEMENT. TRIP A/B AND OTHER BUTTONS DOESN'T WORK , I'VE BEEN DRIVING FOR OVER A YEAR WITHOUT A HORN BECAUSE THIS ISN'T A RECALL. THIS IS A HUGE SAFETY ISSUE. 2. MY GEARS ARE START TO SLIP IN THE TRANSMISSION. I WAS TOLD IT COULD BE TWO THINGS IT'S EITHER THE TRANSMISSION OR SPEED QUALITY CENSOR. THESE CARS WERE MADE EITHER VERY FAST OR VERY POORLY OR BOTH AND THIS IS ANOTHER SAFETY ISSUE. 3. ELECTRICAL ISSUES. I HAVE TO MANUALLY ADJUST BY BACK LIGHT/BREAK LIGHTS DAILY BECAUSE THEY NEVER STAY IN PLACE. THE WHOLE WIRING FOR THIS VEHICLE IS HORRIBLE. SOMETIMES WHILE DRIVING THE CAR SUDDENLY STARTS TO SLOW DOWN. EVERY ONCE IN A WHILE MY RADIO IS ON BUT DOESN'T LIGHT UP. LIGHT BULBS ARE MELTING INTO LIGHT SOCKETS. ELECTRICAL ISSUES THAT ARE A SAFETY ISSUE FOR MANY WITH THESE MODEL CARS. EITHERWAY NONE OF THESE ISSUES WERE A PROBLEM UNTIL AFTER HYUNDAI PERFORMED ALL OF THE RECALLS ON MY VEHICLE. THEY CHARGE $200 FOR A DIAGNOSTIC THAT I'M NOT WILLING TO PAY , THESES ISSUES CAME FROM THE MAKERS OF THIS VEHICLE, THESE SHOULD ALSO BE ADDED TO THE RECALL LIST. I'M SURE IF YOU LOOK AROUND ONLINE THERE'S OTHERS WHO'S DEALING WITH THESE ISSUE FROM 2013 - 2021 TODAY. I DON'T THINK IT'S FAIR THAT I PURCHASED A VEHICLE AND HAVE TO COME OUT OF POCKET FOR ALL OF THESE REPAIRS THAT SHOULD HAVE BEEN REPAIRED FROM THE BEGINNING. THESE ARE SAFETY ISSUES THAT SHOULD BE TAKEN MORE SERIOUS. I'VE ALMOST GOT INTO MULTIPLE ACCIDENTS BECAUSE MY HORN DOESN'T WORK. MY VEHICLE WORKED FINED BEFORE ALL OF THE PREVIOUS RECALL REPAIRS.MY TRANSMISSION SLIPPING LEFT ME IN THE MIDDLE OF NOWHERE UNTIL MY CAR STARTED FUNCTIONING PROPERLY TO GET HOME.THE ELECTRICAL ON THIS CAR IS COSTING ME MONEY NON STOP. HYUNDAI NEEDS TO FIX THIS! 2.
Jan 21, 2021
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
HYBRID DRIVE SYSTEM ALARMED AND THEN FAILED ON FREEWAY CAUSING CAR TO ROLL TO STOP.. 12V SYSTEM FAILED W/NO EMERGENCY FLASHERS, LIGHTS OR 12 VOLT ELECTRICAL SYSTEMS. ALL NON-OPERATIVE.
Dec 05, 2020
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
MY ENGINE WAS RECENTLY REPLACED DUE TO A SETTLEMENT AGREEMENT DUE TO FAULTY ENGINE WHICH DIED, THIS OCCURRED IN OCTOBER 2020 AND I RECEIVED MY VEHICLE BACK TWO WEEKS AGO WITH A NEW ENGINE. LAST NIGHT ON 11/19/2020 THE ENGINE IN MY VEHICLE BURST INTO FLAMES WHILE I WAS PARKED IN A RESTAURANT PARKING LOT. THE ENGINE CAUGHT FIRE WITH NO NOTICE AND I HAD TO CONTACT THE FIRE DEPARTMENT TO PUT THE FIRE OUT.
Nov 20, 2020
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A BYSTANDER ASSISTED HIM WITH PUSHING THE VEHICLE SAFELY OFF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Nov 06, 2020
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I SENT A NOTICE BEFORE EXPLAINING WHAT HAPPEN BUT I WAS MCDONALD'S LINE MY CAR WAS IN PARK AND WHEN I TRY TO PUT IT IN DRIVE I HEARD A CLICK NOISE MY CAR WOULDN'T MOVE OUT OF PARK AND AFTER HOLDING THE LINE UP OVER AN HOUR I HAD SOMEONE TO HELP ME MOVE IT. IT WAS AFTER 9PM SO I HAD TO SLEEP IN MY CAR UNTIL MIDNIGHT WAITING FOR HELP I FINALLY WAS ABLE TO GET THE CAR TOWED TO MY HOME AND IT WAS A $90 FEE I MISSED 3 DAYS OF WORK TO FIND A LOCAL MECHANIC TO FIX IT BECAUSE HYUNDAI SAID MY CAR WASN'T UNDER WARRANTY IT HAD EXPIRE SO NOW I BARELY DRIVE IT BUT STILL HAVE TO MAKE PAYMENT IT STILL NOT FIXED CORRECTLY NOW WHEN I TRY TO SHIFT GEARS IT TAKES A WHILE BEFORE THE COMPUTER READS IT. MY LIGHT ISSUES IN THE CAR THE FRONT HEADLIGHT KEEPS GOING OUT I SPENT OVER $100 IN THE PAST MONTH. NOTHING IS SHOWING IT'S OVER HEATING OR MELTING I HAD TO PAY SOMEONE TO LOOK AT IT AND THEY CAN'T SEEM TO FIGURE IT OUT THIS HAD CAUSE ME TO GET PULLED OVER MORE THAN ONCE BECAUSE I WORK OVERNIGHT. PLEASE HELP
Oct 24, 2020
SEAT BELTS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
EVERY TIME THAT I DRIVE MY VEHICLE MY CAR STALLS AND IT ALMOST CAUSE ME TO WRECK. I HAD FUEL PUMP PROBLEM IN WHICH I SPENT OVER $1,000 TO GET FIXED IS STILL HAVING ISSUES AND THE HYUNDAI WILL NOT REFUND ME MY MONEY KNOWING THAT THE FUEL PUMP HAS A RECALL. THEY HAVE CONSTANTLY BEEN GIVING ME THE RUN AROUND.
Oct 16, 2020
STRUCTURE,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE PAINT IS PEELING ON THE HOOD OF THE CAR. ON THE DASH THERE ARE 2 CRACKS ONE ON EITHER SIDE OF THE AIRBAG ENCLOSURE. THE STEERING WHEEL HAS THE RUBBER PEELING OFF. THE PAINT ON THE TOP OF THE ROOF PANEL IS CRACKED/READY TO PEEL OFF. THE CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE TRANSMISSION SENSOR WITH HARNESS 6/03/2030 I ONLY HAD 42171 MILES AT THE COST OF $751.47 . MY WARRANTY IS FOR 10 YEARS AND 100,000 MILES BUT THEY SAID IT WASN'T COVERED. I WAS DRIVING WHEN THE CHECK ENGINE LIGHT CAME ON AND I MADE THE APPOINTMENT IMMEDIATELY AND BROUGHT IT IN 6/03/2020 TO THE HYUNDAI DEALERSHIP.
Aug 11, 2020
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THE STEERING WHEEL COUPLE HAS FAILED , MAKES THE STEERING WHEEL FEEL LIKES IT CATCHES AND DOESNT WANT TO TURN. MAKES LOUD NOISE 2ND THE ENGINE WILL NOT ACCELERATE SOMETIME UNTIL YOU SHUT THE CAR OFF AND TURN IT BACK ON . THE STEERING IS ALL THE TIME. THE DEAD THROTLE PEDAL IS INTERMITANT
Aug 09, 2020
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 45 MPH, THEY HEARD AN ABNORMAL NOISE AND THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO THE RESIDENCE AND SHE WAS INFORMED THE ENGINE NEEDED TO REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 168,092.
Jul 27, 2020
STEERING,STRUCTURE,ENGINE
1 complaint
TOOK MY CAR TO (HYUNDAI SANOTA 2013 TURBO) TO DEALER TO GET BRAKE LIGHTS FIXED AND THE STEERING WHEEL FIXED ACOUPLE OF YEARS AGO...WHICH WAS COVERED BY MY WARRANTY THE UNDERWRITER NOTICE THE PAINT HAD PEALED FROM THE FRONT BUMPER AND STATED HE WILL HAVE THEM PAINT THE BUMPER AFTER HE CHECKED WITH SOMEONE THEY STATED THE OTHER OWNER HAD BUMPER WRAPPED SO HYUNDAI NOT RESPONSIBLE... SINCE THEN I'VE SEEN MANY OF HYUNDAI BUMBERS WITH THE SAME PROBLEM 🤔 #2 WHILE DRIVING MY CAR LAST THIS WEEKEND A TAPPING SOUND COMING FROM ENGINE SO I CHAGED MY OIL...AFTER I CHAGED THE OIL THE I DROVE MY CAR NOT EVEN 2 MILES AND IT SEEMED THE TAPPING SOUND WAS GETTING WORSE... THE OIL AND CHECK ENGINE LIGHT CAME ON AND IT STARTED KNOCKING AND SHUT OFF NOW MY CAR WANT EVEN START MY EXTENDED WARRANTY EXPIRED 2/2020😖
Jul 21, 2020
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR HAS LOST POWER WHILE DRIVING. IT HAS NOW HAPPENED 3 TIMES. LUCKILY IT HAS HAPPENED WHILE ON A ROAD AND NOT THE HIGHWAY. THERE ARE OTHER TIMES WHEN I'M STOPPED AT A RED LIGHT OR STOP SIGN AND I CAN FEEL THE CAR LOSING POWER AND/OR SPUTTERING. THE CAR WILL TURN ON AFTER TRYING A FEW TRIES AND WILL HAVE THE ENGINE AND TRACTION CONTROL ALERTS LIGHTS ON. SOMETIMES I WILL HAVE TO KEEP PUSHING ON THE GAS WHILE STEPPING ON THE BREAK TO KEEP THE ENGINE REVVING SO THE CAR DOESN'T DIE. THE ARE ALSO TIMES WHEN IT SEEMS THE CAR LOSES POWER MOMENTARILY THEN KEEPS GOING. VERY SCARY AND DANGEROUS.
Jul 19, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
OUT OF NO WHERE THE TRANSMISSION STARTED TO GIVE ME ISSUES. IT NOW TAKES LONGER FOR THE GEAR TO CHANGE FROM A STOP, REVING MY CAR PAST 4,000 RPM'S TO 5,000RPM'S. WHEN BREAKING THE GEARS JERK WHEN LOWERING, AND WHEN DRIVING WITH CRUISE CONTROL, MY CAR WILL NOT STAY THE SAME PACE. IT WIL LAG OR IT WILL KICK HIGHER, EITHER WAY MAKING MY CAR JERK.
Jul 06, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN I WAS DRIVING ON THE HIGHWAY IN THE THIRD LEFT LANE ALL OF A SUDDEN THE CAR STARTED TO BEEP AND STATED HYBRID SYSTEM FAILURE STOP TAKE TO SHOP DON'T DRIVE BUT THE CAR LOST POWER BEFORE I CAN PULL OVER AND STALL ON THE HIGHWAY LUCKILY I CUT IT ALL THE WAY OFF AND CUT IT BACK ON AND WAS ABLE TO MOVE IT. *TR
Jun 24, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
IT FIRST, JUST STARTED WITH THE TAIL LIGHT GOING OUT. THEN, THEY STARTED GETTING REAL HOT. T THE BULB STARTED MELTING AND COULD GET OUT. NOW, IT'S BURN WHERE THE BULB GOES. IT'S BURNED AND HAD MELTED AROUND WHERE CAN'T REPLACE A BULB. CALL THE DEALERSHIP THEY SAID; NEED TO REPLACE THE WHOLE LAMP EACH SIDE IS $230 FOR EACH. I HAD GOT STOP WATCH BY THE POLICE FOR NOT HAVING NO TAIL LIGHTS. I CAN NOT AFFORD THE REPAIRS. MY CAR NOTE IS $362.00. AND, HAVE BEEN OFF AND ON OF WORK DO TO CONV19. *TR
Jun 13, 2020
STEERING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
May 14, 2020
FUEL SYSTEM, GASOLINE,SEAT BELTS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), 20V121000 (FUEL SYSTEM, GASOLINE) AND 17V152000 (SEAT BELTS). THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SWERVED INTO ONCOMING TRAFFIC TO PREVENT AN ACCIDENT. THE VEHICLE WAS STOPPED AND THE BATTERY DISCONNECTED AND RECONNECTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Mar 23, 2020
SUSPENSION,SERVICE BRAKES,ENGINE
1 complaint
EVERY TIME I GO TO START MY CAR IT GIVES ME A WARNING TO CHECK BRAKES. I READ ONLINE THAT MANY HYUNDAI OWNERS ARE HAVING SIMILAR ISSUES. THIS WARNING KEEPS THE ENGINE FROM STARTING. ALONG WITH THIS, THERE ARE ALSO ISSUES WITH THE STEERING COLUMN AND SUSPENSION.
Mar 02, 2020
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY FRONT AND PASSENGER DRIVER'S SIDE DOORS HAVE HAD THE LOCKING MECHANISM/ACTUATOR CABLES DETACH AND BREAK. REQUIRING ME TO HAVE A MECHANIC FORCEFULLY OPEN THE DOORS AND THEN REPLACE THE INTERNAL LOCKING ASSEMBLY AND CABLES AT A COST OF OVER $800 PER DOOR. ONE DOOR CABLE BROKE IN THE SUMMER OF 2019 AND THE SECOND DOOR, THE DRIVERS DOOR, JUST BROKE THIS FRIDAY 2/21/2020. THIS IS A HUGE SAFETY HAZARD AND IS KNOWN TO HAPPEN IN THIS VEHICLE AFTER WARRANTY IS OUT. IF THIS HAPPENED WITHOUT SOMEONE KNOWING THEY WOULDN'T BE ABLE TO OPEN THEIR DOOR. I WORK WITH UBER AND LYFT AS A SECOND JOB AS WELL AND CANNOT HAVE THIS TYPE OF MECHANICAL ISSUE.
Feb 22, 2020
SUSPENSION,WHEELS
1 complaint
WHILE PARKED AT THE AIRPORT FOR 2 WEEKS, THE RIGHT FRONT SUSPENSION COIL BROKE. I NOTICED THE PROBLEM WHEN I ATTEMPTED TO LEAVE THE PARKING LOT AND HEARD A HORRENDOUS METAL SCRAPING NOISE. UPON STOPPING THE CAR AND INSPECTING, I COULD SEE THE COIL SPRING HANGING DOWN. IT SCRAPED UP THE SIDEWALL OF THE TIRE IN JUST THE SHORT TIME TO DRIVE ACROSS THE PARKING LOT TO WHERE THERE WAS MORE LIGHT.
Jan 07, 2020
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
1.BREAK LIGHT IN BACK WINDOW REMAINS ON...AS THOUGH BREAK IS DEPRESSED, WHEN PARKED. STAYS ON 24/7! WILL NOT GO OFF! I HAVE TRIED PLACING THE TOP OF MY FOOT UP UNDER BREAK, AND LIGHTLY PULLING UP; LIGHT FLICKERS OFF FOR A SECOND...IN THIS UPWARD MOTION, AND THEN QUICKLY RETURNS TO SOLID LIGHT! 2.ACCELERATOR INTERMITTENTLY DE-ACCELERATES...WITH NO WARNING, WHICH IS DANGEROUS WHEN PULLING INTO ONCOMING TRAFFIC, OR ON HIGHWAY...WHEN TRYING TO STAY WITH THE FLOW OF TRAFFIC. I HAVE TO KEEP PUMPING ACCELERATOR, UNTIL IT "ENGAGES", ONCE AGAIN. VERY DANGEROUS!
Oct 31, 2019
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
MY LIGHTS HAVE BEEN CONTINUALLY BLOWING FOR WELL OVER A YEAR ALMOST 2.EVERY 2 OR SO MONTHS I VE HAD TO REPLACE THEM.DEALER SAID THEY COULDNT DO ANYTHING IM STILL REPLACING BULBS.TJE CONTROL ARM ON THE PASSENGER SIDE GABE ME PROBLEMS .WAS TLOD WARRANTY WAS OUT JAD TO PAY FOR REPAIRS.WAS DRIVI.G THE CAR IT JUST QYOT ON ME AND STARTED SMOKING .WOULD NOT CRANK.TOOK TO AUTO SHOP SAID IT WAS HJE MOTOR
Oct 17, 2019
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
STEERING BEGAN RATTLING INSIDE WHILE TURNING - WE REPAIRED - 2 DAYS LATER DROVE TO TN VISITING RELATIVES, WHILE COMING BACK TO GA CAR BEGAN MAKING A WARNING SOUND AND ALL THE LIGHTS CAME ON THE DASHBOARD STEERING STARTED LOCKING UP POWERED DOWN AND STOPPED. HASN'T RAN SINCE
Oct 03, 2019
AIR BAGS,WHEELS
1 complaint
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THE CONTACT'S FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING THE VEHICLE TO GO OVER A CURB. CONTROL OF THE VEHICLE WAS UNABLE TO BE REGAINED, THE CONTACT ATTEMPTED TO SLOW THE VEHICLES SPEED BUT CRASHED INTO A LIGHT POST. THE WINDSHIELD CAVED INTO THE VEHICLE AND THE ENGINE CAME THROUGH THE CONTROL PANEL. THE CONTACT'S WIFE ENCOUNTERED THE SIDE OF THE DOOR AND THE SIDE CURTAIN AIR BAGS DEPLOYED. IN ADDITION, THE FRONTAL AIR BAGS DID DEPLOY. THE CONTACT AND THEIR WIFE SUSTAINED INJURIES. THE CONTACT SUSTAINED A CONCUSSION, TORN LIGAMENTS, CRACKED STERNUM, CRACKED RIBS AND A FRACTURED OR CRACKED LEFT ANKLE. THE CONTACT'S WIFE SUSTAINED FRACTURED RIGHT RIBS, CONCUSSION, CRACKED STERNUM, FRACTURED RIGHT THUMB AND MEMORY LOSS, AND A POPPED BURSA SAC. BOTH INJURED REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 95,000.
Aug 08, 2019
SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MAKING A BAD KNOCKING NOICE ON DRIVER FRONT SIDE BY THE WHEEL WHEN TURNING IN ONE DIRECTION THE CAR IN THE OPPOSITE DIRECTION DRIVING ON THE HIGHWAY AND STREET
Aug 03, 2019
SUSPENSION,EXTERIOR LIGHTING,ENGINE
1 complaint
MOST OF THE COMPLAINTS DESCRIBE IS THE EXACT SAME THING HAPPENING TO MY VEHICLE ENGINE REPAIR 2 TIMES .BREAK LIGHTS BURNED REPLACED BY AUTO ZONE LOWER CONTROL ARM AND TIRE ROD IN OUTER REPLACED IT IS SO STRESSFUL HARD TO EVEN TALK ABOUT .
Jul 31, 2019
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL, I'VE BEEN EXPERIENCING BRAKES, MY STEERING WHEEL SHAKES WHEN I BRAKE, AND THE EXTERIOR LIGHTS MY TAIL LIGHTS ARE GOING OFF AND ON. ALL THESE ISSUES WERE FROM JANUARY OF 2019 CURRENT DATE JULY 27, 2019. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP AND MAVIS TIRE. I GOT A NEW AXLE, BRAKES, ROUTERS, NEW TAIL LIGHTS NOTHING IS WORKING. IT'S BEEN LONG OVERDUE. HYUNDAI DEALER WANTS A TOTAL OF $1700 TO FIX. I REFUSE WHEN I VERBAL TOLD THEM THERE ARE COMPLAINT FROM ALL VEHICLE OWNERS THAT HAD THE SAME MODULE VEHICLE AS ME. I LOOKED AND THERE IS NO RECALL ON THESE ISSUES. I TOLD THEM I HAVE THREE LITTLE KIDS AND I DON'T FEEL SAFE DRIVING MY CAR ANYWHERE BECAUSE OF THESE ISSUES. HYUNDAI REFUSE TO HELP!!!
Jul 27, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
YESTERDAY, I NOTICED DRIVING THAT 3 SENSORS CAME ON IN MY CAR . THE SENSORS WERE ABS, ECS, AND LOW TIRE PRESSURE. I CALLED MY DEALERSHIP IMMEDIATELY AND STATED THE PROBLEM THE GENTLEMAN TOLD ME TO COME IN THURSDAY JULY 25TH 2019 AND THAT IT WILL BE FREE OF CHARGE FOR A DIAGNOSTIC . THURSDAY MORNING I AWOKE AND TRAVEL 30 MINUTES AWAY TO THE DEALERSHIP. UPON 15 MINUTES FROM MY DEPARTURE A 4TH LIGHT ILLUMINATED ON MY DASHBOARD (EPS) I BEGIN TO FEEL TENSION IN MY STEERING WHEEL . ONCE I ARRIVED AT THE DEALERSHIP I INFORMED THEM THAT DURING MY ROUTE HERE ANOTHER LIGHT CAME ON WHICH TURNED OUT TO BE ELECTRIC POWER STEERING . HE INFORMED ME THAT IT WAS A BAD ABS SPEED SENSOR AND THAT THE COST OF THE REPAIR WOULD AMOUNT TO ROUGHLY $600 R. WE ASKED TWO OF THE EMPLOYEES IF IT WAS SAFE FOR US TO EVEN DRIVE THEY BOTH STATED YES I DEPARTED FROM THE DEALERSHIP AND ONCE I MERGED ONTO THE HIGHWAY MY HEART DROPPED AS I SEEN A NEW LIGHT ILLUMINATE ON MY DASHBOARD AND IT JUST SO HAPPENED TO BE MY CHECK ENGINE LIGHT MY STEERING WHEEL FELT AS IF IT LOCKED UP ON ME I WENT TO PRESS THE BRAKES AND THE PEDAL WENT TO THE GROUND I WAS ABOUT 20 FT BEHIND ANOTHER VEHICLE IF IT WASN'T FOR THE SHOULDER I WOULD HAVE CRASHED NOT ONLY WERE MYSELF AND MY FIANC'S LIFE AT RISK BUT MY UNBORN CHILD ALSO AND THE INNOCENT CIVILIANS IN THE VEHICLE IN FRONT OF ME THAT I WOULD HAVE REAR ENDED AT 60 MILES PER HOUR THIS HAS ME VERY UPSET AND ANXIOUS BEING I ALMOST GOT IN A SERIOUS ACCIDENT 2 WEEK BEFORE MY EXPECTED DUE DATE. I FEEL THIS IS VERY UNSAFE AND NO CAR SHOULD BE DOING THIS UNEXPECTEDLY, WITH NO ACCIDENTS OR DAMAGE TO THE CAR. I DON'T KNOW WHAT ELSE TO DO. THANK YOU SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Jul 25, 2019
EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
SINCE BUYING THIS CAR AS 2ND OWNER I HAVE REPLACED THE REAR BRAKE BULB 5 TIMES IN 1 YR. THE WIRING SEEMS TO BE THE ISSUE. LAST WEEK CAR LITERALLY DOESN'T START WHEN TRYING TO IT SPUTTERS AND THEN I HAVE TO CUT IT OFF TO GO FINALLY GET IT TO START. TODAY IT TURNED OVER BUT SPUTTERING CONTINUES 2 MORE TIMES WHEN TRY TO TO START, THEN 3RD TIME IT CRANKS.
Jul 18, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE A HYUNDAI SONATA 2013, WHEN I GO TO START MY CAR MY KEY IS NOT BEING DETECTED. I HAVE A PUSH TO START KEYLESS ENTRY CAR. I HAVE HAD THE BATTERY REPLACED, CHANGED THE BATTERY IN THE KEY PAD THINKING THAT WOULD SOLVE THE PROBLEM BUT APPARENTLY IT DID NOT. THIS IS RIDICULOUS, I HAVE TO WAIT 30 MINS BEFORE MY CAR WILL START.
Jun 07, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS
1 complaint
I BROUGHT THIS VEHICLE FROM SHEEHY OF WALDORF AND THIS VEHICLE HAS BEEN PROBLEMS I HAVE BEEN STOP BY POLICE IN BALTIMORE CITY TAILLIGHTS KEEP BLOWING AND FRONT ENGINE PROBLEMS FRONT END PROBLEM MY INSURANCE COMPANY SAID THIS VECHICLE BEEN DECLARED UNSAFE TO DRIVE I BROUGHT THIS REPORT AND THEY DELETED INFORMATION OF THE CARFAX AND ME STATE INSPECTION MILEAGE IS DIFFERENT AND MY TITLE AND CONTACT HAS THE SAME MILEAGE AND THE SERVICE PAPER OS LIES GM TOLD KE NO NEW TIRE WAS NOT PUT ON THE CAR BUT SERVICE PAPER THAT THEY STATES NEW TIRES ON THE CARFAX THEY STATE ONLY THING THEY DONE ON INSPECTION WAS A LEFT TIRE END THE WIRING IS CUT ON BOTH SIDES ON BACK LIGHTS AND WERE THE FUSES ITS ALOT OF ELECTRIC TAPE THEY SCAMMED ME AND DID FRAUDULENTLY ACTIVITY TO ME WITH THIS CAR I WAS TOLD THIS TITLE BEEN WASH IT NOT SAFE TO DRIVE ON THE ROAD ENGINE PROBLEM FRONT END PROBLEM TIRES WORM I DIDN'T PUT FOUR THOUSAND MILES REALLY
May 18, 2019
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
I MADE APPOINTMENT FOR MY RECALLS BUT AT THE APPOINTMENT THE DEALERSHIP DIDN'T DO NOTHING BUT SWITCH MY OIL STICK AND LIE ABOUT FIXING THE RECALLS I CALLED HYUNDAI COMPLIANT DEPARTMENT STILL NOTHING DONE BUT I HAVE PICS OF OLD OIL LIGHT STILL ON AIRBAG I JUST WANTED MY RECALLS DONE INSTEAD OF A LIE I ALSO CONTACTED BBB FOR ASSISTANCE BUT STILL NO HELP.
Apr 17, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IDENTIFY THE KEY FOB, WHICH PREVENTED THE VEHICLE FROM STARTING. THE CONTACT MENTIONED THAT WHEN THE BATTERY CABLE WAS RESET, THE VEHICLE STARTED. ALSO, WHILE DRIVING 65 MPH, THE VEHICLE UNCONTROLLABLY STEERED TO THE LEFT AND RIGHT. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO SUSSMAN HYUNDAI & GENESIS (1645 EASTON RD, WILLOW GROVE, PA 19090, (215) 392-9020) WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000.
Apr 10, 2019
FUEL SYSTEM, GASOLINE,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE POLICE IMPOUND LOT AND LATER RETRIEVED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM GASOLINE) AFTER THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Apr 03, 2019
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL -ALL OF THE EXTERIOR LIGHTS ON THE CAR WILL BLOW WITHIN A FEW WEEKS OF REPLACING. -THE BACK LIGHTS WILL MELT INTO THE BULB SOCKET AND REQUIRE THE ENTIRE UNIT TO BE REPLACED. -THE BRAKE LIGHTS ALL SHUT OFF, EVEN THOUGH THE BULBS ARE FINE. - CRUISE CONTROL WONT WORK (THIS CAME ON AT THE SAME TIME OF THE COMPUTER UPDATE ON ENGINE RECALL. -TRACTION CONTROL WARNING LIGHT CAME ON AFTER RECALL TO UPDATE COMPUTER ON ENGINE (FROM PREVIOUS ENGINE RECALL) -MY RADIO COMPLETELY STOPPED WORKING AFTER THE INITIAL RECALL FOR ENGINE REPLACEMENT.
Mar 22, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE
1 complaint
I WAS LEAVING A PARKING LOT AND MY GEAR SHIFT WOULD NOT MOVE, I HAD TO PUT A PAIR OF SCISSORS IN THE SHIFT LOCK SO IT WOULD MOVE, THEN MY BRAKE LIGHTS WENT OUT. I HAVENT HAD IT FIXED YET. MY ENGINE BLEW ALSO A FEW YEARS AGO, I HAD THAT FIXED BUT I SHOULD NOT BE HAVING ISSUES LIKE THIS. IT MAY BE THE BRAKE LIGHT SWITCH OR THE SHIFTER CABLE
Mar 01, 2019
EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
FIRST- AIRBAG LIGHT COMES ON RANDOMLY DRIVING, IN PARK OR REVERSE. SECOND MY INTERIOR LIGHT IS IN DOOR MODE DOES NOT GO OFF AS IT SHOULD THIS IS RANDOM AS WELL SOMETIMES IT WILL GO OFF OTHER TIMES IT DOES NOT. I HAVE TO KEEP IT IN OFF MODE - NOT FUN AT NIGHT LEAVING IN DARK FOR WORK OR LOADING UNLOADING BABIES. IT HAS TO STAY IN OFF MODE SO BATTERY DOESN'T DIE. THIRD- CRUISE CONTROL ONCE AGAIN RANDOM SOMETIMES I CAN GET IT TO SET OTHER TIMES I CANNOT SOME TIMES I CAN PULL OVER PARK TURN OFF AND ATTEMPT AGAIN AND IT STILL DOESN'T WORK. FOURTH- CAR WOULDN'T START , NOT BATTERY RELATED SOME INTERIOR LIGHTS WORKED SOME DIDN'T RADIO DIDN'T CLOCK DID ALL DASH LIGHTS WORKED TRUNK WOULD NOT OPEN VIA INSIDE BUTTON OR KE BUTTON, GAS TANK WOULD OPEN WITH BUTTON. THE DOOR OPEN ALARM WOULD DING. FIFTH- ODD SOUNDS BEST DESCRIBED AS GRINDING BRAKES FAN BELT MOVEMENT THAT'S BROKE AND THIS IS LOUDER AND LOUDER THEN STOPS ALSO HAS ODD SMELL AT THE TIMES OF OCCURRENCE -DEALERSHIP CLAIMS NOTHING IS WRONG OBVIOUSLY SOMETHING IS. THESE HAVE BEEN DIFFERENT OCCURANCES SOMETIMES MORE THAN ONCE AT THE SAME TIME. SOME OCCURRING FOR A COUPLE OF MONTHS NOW
Nov 27, 2018
POWER TRAIN,SEAT BELTS
1 complaint
TRANSMISSION FLUID SENSOR A CIRCUIT RANGE/PERFORMANCE CAR IS JERKING WHEN DRIVING
Nov 13, 2018
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THIS ISSUE HAS BEEN A CONSTANT IN MY CAR, WHICH I PURCHASED NEW. MY BRAKE LIGHTS STOP WORKING. I HAVE REPLACED THEM AT LEAST 10 TIMES SINCE I BOUGHT THE VEHICLE. I CONSULTED MY DEALERSHIP AND THEY TOLD ME THAT THE CAR HAD A DEFECT. THE BRAKE LIGHT SOCKET OVERHEATED AND MELTED AND CAUSED THE BRAKE LIGHTS TO FAIL. I CHECKED THE SOCKET, AND IT IS MELTED. I WAS TOLD THAT IT WAS A BRAKE SENSOR PROBLEM. MY DEALERSHIP TOLD ME THAT I WOULD HAVE TO PAY TO REPLACE THE WHOLE BRAKE/TAILLIGHT ASSEMBLY. THIS IS OBVIOUSLY A SAFETY CONCERN. I ONLY LEARN THAT MY LIGHTS ARE NOT WORKING WHEN SOMEONE OUTSIDE THE VEHICLE, USUALLY SOMEONE DRIVING BEHIND ME, LETS ME KNOW. ALSO, THE MELTED SOCKET WOULD SEEM TO BE A REAL FIRE HAZARD.
Oct 22, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
'TAKATA RECALL' MY CAR ALWAYS HAS SOMETHING GOING ONE. I HAVE CHANGED ONE OF BREAK LIGHT LIKE 3 TIMES BECAUSE IT KEEPS GOING ON AND OFF. IT'S SOME TIME OF ELECTRIAL ISSUE WHICH CAN LEAD TO SOMETHING DANGEROUS. I AM HONESTLY SCARED TO KEEP DRIVING MY CAR WITH MY CHILD INSIDE. DON'T EVEN KNOW IF MY AIRBAG WORKS BECAUSE THE LIGHT IS ALWAYS ON. I HAVE TAKEN IT TO THE MECHANIC BUT THAT LIGHT NEVER GOES OFF. I'M TRIED OF CHANGING MY BREAK LIGHT OVER AND OVER AGAIN I DON'T KNOW WHAT TO DO.
Oct 15, 2018
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
CAR BEGAN TO START BRAKING ON ITS OWN AT APPROXIMATELY 94,000 MILES WHILE DRIVING IN CLEAR WEATHER BOTH AT HIGH AND LOW SPEEDS. SHORTLY AFTER, THE ESC MALFUNCTION LIGHT ON THE DASH CAME ON. TOOK IT TO THE DEALERSHIP WHERE THE BRAKE PEDAL STOPPER WAS REPLACED. (NOTE: THIS HAS NOT BEEN RECALLED ON THIS MODEL) LESS THAN TWO WEEKS LATER THE PROBLEM WAS BACK. TOOK THE CAR BACK TO THE DEALERSHIP. BRAKE PEDAL SWITCH WAS REPLACED. AGAIN A FEW WEEKS LATER THE PROBLEM WAS BACK. DEALERSHIP COULD NOT FIND THE PROBLEM. AFTER WEEKS OF BACK AND FORTH WITH HYUNDAI, THEY FINALLY SENT AN ENGINEER. NOW THEY'RE SAYING THE CASING FOR THE TAIL LIGHTS NEED TO BE REPLACED BECAUSE THE BRAKE LIGHTS HAVE BURNED THE WIRING AND MELTED THE CASING. ALL DURING THIS TIME, MY CAR WILL START (PUSH BUTTON) WITHOUT HAVING MY FOOT ON THE BRAKES. THIS IS A SERIOUS SAFETY ISSUE. I'VE READ REPORTS OF THE BRAKE LIGHTS STAYING ILLUMINATED DUE TO THE BRAKE PEDAL STOPPER ISSUE. I'M ASSUMING THIS IS WHAT CAUSED THE MELTING AND WIRING ISSUE. THE BRAKE PEDAL STOPPER NEEDS TO BE RECALLED FOR THIS MODEL!
Jun 27, 2018
STEERING,AIR BAGS,ENGINE
1 complaint
I HAVE A 2013 HYUNDAI SONATA AND I'M CONSTANTLY HAVING TO CHANGE THE BACK/FRONT LIGHTS. THEY KEEP GOING OUT AND THE LIGHT BULBS ARE CHEAP. THE BACK TAIL LIGHT HAS MELTED THE SOCKET AND PLASTIC SO NOW I HAVE TO PURCHASE A WHOLE NEW ONE. ALSO EVERYTIME I TURN THE STEERING WHEEL THERE IS A REALLY BAD CLICKING SOUND AND THE ENGINE ALSO STALLS AND THE THING GOES ALL THE WAY BETWEEN 3 AND 4 AND THEN THE CAR FINALLY JERKS AND MOVES FORWARD.
Jun 26, 2018
STEERING,VEHICLE SPEED CONTROL
1 complaint
RECENTLY, CLICKING SOUND WHENEVER TURNING STEERING WHEEL. PROBLEM HAS BEEN REPORTED BY MANY OTHER OWNERS, AND HYUNDAI HAS EXTENDED WARRANTY FOR THIS FIX, FOR CARS UNDER 100K MILES OR 10YRS. MY CAR ONLY HAS 91876 MILES AND IS A 2013 (5YRS OLD). OILD CHANGE DUE AT 94874. HAVE NOT BEEN DRIVING CAR SINCE THEN. TAKING IT TO HYUNDAI SERVICE.
Apr 28, 2018
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
AS I AM DRIVING MY CAR TENDS TO SWITCH TO MANUAL DRIVE FROM AUTOMATIC ON ITS OWN. THE FIRST TIME I WAS TURNING INTO A DRIVEWAY AND IT SWITCHED TO 2 ON MY DASH. A FEW OTHER TIMES I WAS DRIVING ON A HIGHWAY AND REGULAR RAOD WAY WHEN IT SWITCHED TO MANUAL AND POPPED INTO 3 AND 4.
Apr 20, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE TAKEN MY CAR IN TO THE HYUNDAI DEALER THREE TIMES FOR SERVICE TO AND THEY HAVE BEEN UNABLE TO RECREATE THE PROBLEM OR DIAGNOSE THE PROBLEM VIA A CODE. I HAD THE TRANSMISSION FLUID REPLACED THINKING THAT MIGHT ORIGINALLY BE THE PROBLEM. THE CAR HESITATES IN LOWER GEARS WHEN IT IS IN EV MODE AND WILL REV AT HIGHER RPM BEFORE SLAMMING INTO GEAR WHEN IT GOES INTO GAS ENGINE MODE. WHEN COMING OFF THE HIGHWAY AND DECELERATING IT WILL SLAM HARD INTO GEAR AS THE CAR BRAKES AND GOES INTO EV MODE. IT IS NOT CONSISTENT AND EVERY TIME THE CAR IS BROUGHT INTO THE DEALER THEY CLAIM THERE IS NOTHING WORN WITH THE CAR AND THEY CANNOT DUPLICATE THE ISSUE. WHEN PULLING OUT FROM A STOP SIGN IN EV MODE THERE IS ABSOLUTELY NO POWER SOME TIMES AND ALL OF SUDDEN THE GAS ENGINE WILL KICK IN AND ACCELERATE. I HAVE HAD OTHER ISSUES WITH THE HYBRID BATTERY JUST SHUTTING DOWN ON THE HIGHWAY SO IT CONCERNS ME THAT THERE IS MORE OF AN ISSUE THAT NEEDS TO BE ADDRESSED.
Apr 12, 2018
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT ATTEMPTED TO USE THE KEY FOB, IT FAILED TO OPEN ANY OF THE DOORS ON THE VEHICLE. ALSO, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,672.
Mar 01, 2018
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE PULLING INTO A BUSY INTERSECTION MY CAR DECIDED TO DIVE OUT. THE WARNING SIGN 'HYBRID SYSTEM WARNING /PULL OVER SAFELY AND STOP DRIVING' 'CHECK POWER CHARGING' CAME ON AND MY CAR CAME TO A HALT. I WAS PRESSING THE GAS BUT COULDN'T ACCELERATE ONLY CRUISE OVER TO A PARKING LOT. THAT IS EXTREMELY DANGEROUS HAD I BEEN ON THE INTERSTATE AND COULD HAVE CAUSED A TERRIBLE ACCIDENT FOR A CAR TO ALL OF A SUDDEN SLOW DOWN AND STOP. ALL FLUIDS ARE FULL AND WE CAN'T DETERNINE THE SOURCE OF THIS
Feb 05, 2018
EXTERIOR LIGHTING,STRUCTURE,SERVICE BRAKES
1 complaint
I HAVE NOW REPLACED THE HOUSING REAR BRAKE LIGHT UNIT 3 TIMES DUE TO SHORTING OUT. THE MOST RECENT SHORT HAS CAUSED THE HOUSING UNIT TO MELT CAUSING A REPLACEMENT OF JUST THE BULB NOT AN OPTION. THE TAG LIGHTS TURN OFF AND ON AND APPEAR SOMETIMES TO BE BURNT OUT. THIS IS ALSO A SHORT/WIRING ISSUE. THIS IS A HUGE CAUSE OF CONCERN FOR A TRUNK FIRE AS THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. I HAVE BEEN PULLED OVER AS A WARNING TO GET THE LIGHTS REPLACED. ALSO, THE SPOILER ON THE VEHICLE HAS NOT ONLY CRACKED ALL THE WAY THROUGH BUT IS ALSO PEELING DUE TO COATING ISSUES. ONLY THE SPOILER ON THE CAR IS THE PROBLEM.
Nov 27, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V226000 (ENGINE AND ENGINE COOLING) AND 17V152000 (SEAT BELTS). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT STATED THAT THE VEHICLE PREMATURELY HESITATED WHILE AT A STOP. AS THE FAILURE PROGRESSED, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE REAR DRIVER SIDE BRAKE LIGHT KEPT SHORTING OUT AND WAS REPLACED SEVERAL TIMES. THE INDEPENDENT MECHANIC STATED THAT THERE WAS A SHORT IN THE ELECTRICAL WIRING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Nov 27, 2017
SUSPENSION,AIR BAGS,SERVICE BRAKES
1 complaint
YO TUVE UN ACCIDENTE DE FRENTE FUERTE Y LOS AIR BAG NO SALIERON Y PROBLEMAS CON EL TREN DELANTERO TIRA PARA IZQUIERDA TODO EL TIEMPO...
Oct 30, 2017
EXTERIOR LIGHTING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE EXTERNAL AND INSTRUMENT PANEL LIGHTING FLICKERED RANDOMLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTHTOWNE HYUNDAI, 7665 GA-85, RIVERDALE, GA 30274). THE CONTACT WAS INFORMED THAT IF THE FAILURE COULD NOT BE REPEATED, THE FAILURE COULD NOT BE DETERMINED. ON A SEPARATE OCCASION, THE LIGHTING FAILED INDEPENDENTLY AND THE ENGINE BEGAN TO LOSE POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER HAVING THE VEHICLE REPAIRED PER TSB:10110926 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE TSB WAS NOT RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Sep 06, 2017
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHEN DRIVING 45 MINUTES TO A HOUR THE ENGINE HEAT POURS INSIDE OF CAR FROM LEG AREA UP LIKE THE WINDOWS ARE DOWN IN A 85 DEGREE TEMPERATURE OUTSIDE. WHILE USING TURN SIGNALS MOST OF THE TIME AFTER SIGNALING FOR A LEFT TURN TO CHANGE LANES I MANUALLY TURN OFF SIGNAL IT CONTINUES TO RIGHT BACK TO LEFT UNTIL TRYING TO TURN IT OFF AT LEAST 5X'S. DURING DRIVING THE CAR ACCELERATES ON ITS OWN IF I AM NOT ACCELERATING INA 35 MPHIL AREA
Aug 09, 2017
SEAT BELTS,UNKNOWN OR OTHER
1 complaint
I RECEIVED A LETTER REGARDING ABOUT SAFETY RECALL 160, REGARDING FRONT SEAT ANCHOR AND EXTENDED WARRANTY TXX7, FOR MOTOR DRIVEN POWER STEERING COUPLING.I ALSO WANT TO MENTION THAT THE CAR HAS HAS HAD A WEIRD "CLAN NOISE" THAT I THINK COMES FROM THE NEAR WHEN IT IS IN MOTION OR SOMETIMES EVEN AFTER IT IS PARKED. I HAVE TAKEN THE CAR 2 TIMES FOR THIS TO BE CHECKED, BUT APPARENTLY, THEY DON'T KNOW WHAT IT IS, BECAUSE IT IS HAPPENING, EVERY TIME MORE NOTICEABLE.I WORRY THAT THIS COULD BE A DANGEROUS MAKING THE CAR TO MALFUNCTION. I WISH THIS MATTER COULD BE SOLVED.
Jun 13, 2017
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START ON SEVERAL OCCASIONS, AND TOOK SEVERAL ATTEMPTS TO START. THE CONTACT ALSO STATED THAT THE TRUNK OF THE VEHICLE WOULD OPEN INDEPENDENTLY SOMETIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY PECHELES AUTOMOTIVE THAT THERE WOULD BE A COST FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Jun 05, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
HEADLIGHTS FLASH ON AND OFF SOMETIMES THE PARKING LIGHTS WORK SOMETIMES THEY DONT, REAR WINDOWS WORK SOMETIMES , INTERIOR UNLOCK BUTTONS AND WINDOW BUTTONS COME DETACHED,
Jun 03, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING THE CAR ON A HIGHWAY IN THE PASSING LANE, I ABRUPTLY RECEIVED A WARNING OF "HYBRID EMERGENCY SAFELY PULL OFF ROAD" "DO NOT DRIVE". I HAD NO OTHER WARNINGS AND THE CAR GAVE ME NO TIME TO PULL OFF THE ROAD AND IT JUST SHUT DOWN. THE CAR WOULD NOT START AGAIN AND I WAS STUCK IN THE PASSING LANE ON A VERY BUSY HIGHWAY.
May 25, 2017
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED LARGE AMOUNTS OF SMOKE FROM THE TAIL PIPE. IN ADDITION, WHEN SWITCHING FROM GEAR TO GEAR, THE VEHICLE MADE A LOUD BUMPING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
May 19, 2017
SUSPENSION,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS BEING ORDERED AND THE VEHICLE WAS STILL ABLE TO BE DRIVEN. SIX DAYS LATER, WHILE DRIVING APPROXIMATELY 25 MPH A SUDDEN LOUD CRUNCH NOISE OCCURRED AND THE DRIVER SIDE FRONT END OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING HAD DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 06/02/17*LJ *CN
Apr 11, 2017
STEERING,ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE VEERED TO THE LEFT. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN AND THE VEHICLE CRASHED INTO A WALL. THE PLASTIC PIECE FRACTURED FROM THE DRIVER'S SIDE SEAT BELT, WHICH COMPLETELY DETACHED. THE CONTACT SUSTAINED MULTIPLE INJURIES FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. IT WAS NOT CERTAIN AS TO WHETHER THE AIR BAGS FULLY DEPLOYED. THE VEHICLE WAS EXTENSIVELY DAMAGED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INVESTIGATE HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 03/15/17 *BF ...UPDATED 03/29/17 *BF UPDATED 05/09/17*LJ *CN
Feb 28, 2017
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
BRAKE LIGHT STAYS ON AND STEERING COLUMN IS VERY LOOSE . ALSO IT IS IN RECALL FOR POWERTRSIN AND AIR BAGS.
Sep 29, 2016
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LOCKED AND PREVENTED THE DRIVER FROM UNLOCKING THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Jun 22, 2016
STEERING,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
I AM UNABLE TO ACCESS THE HYUNDAI BLUE LINK SOFTWARE WHICH CONTROLS REMOTE START, ENGINE STOP, VEHICLE TRACKING AND OTHET ITEMS. HYUNDAI DEALER AND HYUNDAI MOTOR CORP REFUSES TO DO ANYTHING MAKING NTHIS VEHICLE AND ANY OTHERS WITH THE SAME FEATURE A HAZARD. IF SOMEONE HACKS INTO MY OLD EMAILACCOUNT THEY CAN REMOTELY START THE CAR IN OUR GARAGE KILLING US, OR REMOTELY START AND UNLOCK THE DORRS ANYWHERE AND THERE IS NOTHING WE CAN DO. THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY AND THE CORPORATE EXECUTIVES WHO HAVE ALLOWED THIS TO CONTINUE BE BROUGHT UP ON CRIMINAL CHARGES. THE CAR IS ALSO EQUIPPED WITH SUMMER ONLY TIRES IN THE MIDWEST? UNSAFE TO DRIVE IN ANY COLD WEATHER WITH SNOW OR ICE.
Dec 31, 2015
ELECTRICAL SYSTEM,WHEELS
1 complaint
WHILE DRIVING AT 65MPH ON INTERSTATE HIGHWAYS, TPNS INDICATOR LIT UP ON DASHBOARD. VEHICLE WAS AT CONSTANT SPEED, I.E., NOT UNDER ACCELERATION OR BRAKING, ROADS WERE STRAIGHT. WE HAD THE TIRE PRESSURES CHECKED AT COSTCO, AND THEY WERE ADEQUATE AT 33PSI PER WHEEL. SENSORS WERE CHECKED AND READ OUT AT 33PSI. SYSTEM WAS "RE-PROGRAMMED". FAULT OCCURRED AGAIN. DEALER CHECKED THE SYSTEM, REPORTED "NO FAULT FOUND". WE WERE TOLD DEALER WAS AWARE OF OTHER 2013 SONATAS WITH SIMILAR FAULTS WHEN "ELECTRICAL NOISE" OVERWHELMED THE SYSTEM CAUSING A "FALSE FAULT". WE THINK HYUNDAI SHOULD FIX THIS ISSUE.
Oct 31, 2015
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
WHEN TURNING OFF CAR W PUSH BUTTON , IF NOT IN PARK CAR WILL ROLL ROLL ROLL A MILD ALARM WILL SOUND BUT IT WILL STILL ROLL LET U OUT OF CAR AND ROLL.
Aug 31, 2015
STRUCTURE,WHEELS
1 complaint
ORIGINAL TIRES ON THE VEHICLE (KUMHO) WORE OUT AFTER 30K MILES AND BECAME VERY NOISY AFTER ABOUT 20K MILES. REPLACED THE TIRES WITH A SET OF HANKOOK OPTIMA H727. NOW HAVE 27K MILES ON THESE TIRES AND THEY ARE JUST AS NOISY AS THE ORIGINAL STOCK TIRES, ALTHOUGH THEY ARE WEARING A LOT BETTER THAN THE KUMHOS. I BELIEVE IT IS A DESIGN FLAW WITH THE VEHICLE ITSELF AS THERE SHOULD NOT BE THE TIRE NOISE ENTERING THE CABIN LIKE IT DOES. I AM RUNNING A SET OF HANKOOK OPTIMA H725 ON A 2008 TOYOTA RAV4 WITH 124K MILES AND 55K MILES ON THOSE TIRES. THERE IS VIRTUALLY NO NOISE COMING FROM THOSE TIRES INTO THE CABIN AND I HESITATE TO PURCHASE ANOTHER SET OF TIRES FOR MY SONATA UNTIL A DETERMINATION IS MADE REGARDING THE EXCESSIVE NOISE.
Aug 18, 2015
STEERING,SUSPENSION,POWER TRAIN
1 complaint
WONDERS EXTREMELY BAD. I END UP IN OTHER LANES. CANNOT CONTROL CAR. WHILE BRAKE THE CAR SOMETIME TURNS OR DURING ACCELERATION. AT CRUISING SPEED WONDERS AND CONSTANTLY CORRECTING. I ALMOST HIT CAR ALL THE TIME. STEERING IS OF CENTER. *TR
Mar 15, 2015
POWER TRAIN,TIRES
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT COMPLETELY AND THAT THE TIRES WERE CONSTANTLY LOSING AIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 21, 2014
SUSPENSION,TIRES
1 complaint
2013 HYUNDAI SONATA GLS CONSUMER IS EXPERIENCING NOISES COMING FROM TIRES *CN THE CONSUMER BELIEVED THERE WAS AN DESIGN ISSUE. THE CONSUMER BELIEVED THE FLAT SPOTS COULD REACH A POINT WHERE THE TIRES WOULD BECOME SUSCEPTIBLE TO BLOWING UP AND CAUSING SIGNIFICANT DAMAGE. HE ALSO STATED, THERE WAS AN ISSUE WITH THE SUSPENSION. *JB
Nov 20, 2014
POWER TRAIN,ELECTRICAL SYSTEM,SEATS
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE GEAR SHIFTER WOULD INDEPENDENTLY MOVE FROM DRIVE TO FIRST GEAR, CAUSING THE VEHICLE TO DECELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). ALSO, WHEN ATTEMPTING TO START THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION AND FAILED TO TURN. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE RESTARTED. LASTLY, THE FRONT DRIVER AND PASSENGER SEAT HEATERS WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS UNAWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Sep 24, 2014
POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
1 complaint
ON MONDAY SEPTEMBER 22ND AROUND 540PM ON THE 10 FWY GOING EASTBOUND RIGHT BEFORE TOWNE AVE. AS THE TRAFFIC ON THE FREEWAY BEGAN TO SLOW I CAME TO A COMPLETE STOP. ABOUT 5 SECONDS AFTER STOPPING I NOTICED THAT THE CAR BEGAN TO ROLL FORWARD. I APPLIED MORE PRESSURE TO THE BRAKE PEDAL HOWEVER THE CAR CONTINUED TO SLOWLY ROLL. I THEN STEPPED ON THE EMERGENCY BREAK AND THE CAR DID NOT STOP. THE CAR SLOWLY ROLLED ABOUT 8 FEET BEFORE IT STOPPED ON THE BACK OF A BIG RIG TRAILER BUMPER. I CALLED 911 AND EXPLAINED THAT I DID NOT WANT TO MOVE THE CAR AS I WAS NOT SURE IT WOULD STOP. THE CHP ADVISED THAT THEY WOULD SEND OUT A TOW TRUCK TO GET ME OFF THE FREEWAY. I WAS REMOVED FROM THE FREEWAY AND I HAD AAA TOW MY CAR TO THE NEAREST HYUNDAI DEALER IN GLENDORA CA. THEY CALLED ME THE NEXT DAY AND SAID THEY RAN A FULL TEST ON THE CAR AND COULD NOT FIND ANYTHING. HOWEVER THEY DID FIX THE RECALL ON MY CAR FOR THE ROLLAWAY RISK AND SHIFT CABLE TO THE TRANSMISSION. I ASKED THEM DO YOU THINK THIS HAD ANYTHING TO DO WITH IT. THE DEALER INDICATED NO THAT MAYBE I WAS DRIVING FAST AND THE ABS TOOK OVER. I TOLD HIM THAT I HAD MORE THAN 8 FEET BETWEEN THE BIG RIG AND MYSELF WHEN I CAME TO A FULL STOP AND THAT I WAS NOT GOING MORE THAN 15-20 MILES SINCE TRAFFIC WAS SLOW. THE DEALER SERVICE AGENT SAID NOTHING SHOWED UP ON THE SCANNED TEST AND THEY DROVE IT AND IS FINE. *TR
Sep 23, 2014
STEERING,SUSPENSION,TIRES
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 51 MPH, THE STEERING BECAME UNSTABLE AND THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE FAILURE OCCURRED DAILY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED WHILE DRIVING AT ANY SPEED, HE HAD TO CONTINUALLY TWEAK THE STEERING WHEEL TO KEEP IT FROM DRIFTING FROM SIDE-TO-SIDE. THE REPAIR SHOP STATED THE VEHICLE WAS WITHIN FACTORY SPECS AND NO ADJUSTMENT WAS NEEDED. THE CONSUMER ALSO STATED THERE A RUMBLING AND VIBRATION NOISE COMING FROM THE TIRES, BUT THE DEALER REFUSED TO ROTATE THE TIRES. UPDATED 11/26/14
Sep 15, 2014
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
AFTER LEAVING 2013 SONATA PARKED FOR 3 HOURS CAR WOULD NOT GO OVER 5 MILES AN HOUR. AFTER INVESTIGATION BY HYUNDAI MECHANICS THEY FOUND THAT A PORTION OF ENGINE WIRING HARNESS HAD BEEN CHEWED THROUGH BY SOME KIND OF CRITTER. COME TO FIND OUT THE MATERIAL USED AS WIRING INSULATION IS SOY BASED THAT ATTRACTS CRITTERS. THIS COULD BE A SEVER SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS, FIRES, OR WHAT EVER. *TR
Jul 13, 2014
VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ON MAR 18, 2014, AT APPROXIMATELY 11:25PM MY WIFE AND I HEARD A VERY LOUD NOISE, IE; EXPLOSION, THAT WE KNEW CAME FROM THE TOP OF OUR CAR. WE PULLED OVER AND NOTICED THAT OUR SUNROOF HAD EXPLODED; OVER HALF THE GLASS WAS GONE AND STREWN ALL OVER THE ROOF AND TRUNK AREA OF OUR CAR. WE HAD JUST PULLED AWAY FROM A STOP LIGHT AFTER IT TURNED GREEN AND WERE ACCELERATING UP TO SPEED. WE WERE TRAVELING SOMEWHERE BETWEEN 30 - 40MPH WHEN THE SUNROOF BLEW FOR NO APPARENT REASON. WE TOOK THE CAR TO THE HYUNDAI DEALERSHIP FOR REPAIR THE NEXT DAY. THE DEALERSHIP COULDN'T DETERMINE WHAT CAUSED THE SUNROOF TO RUPTURE LIKE IT DID. THE DEALERSHIP THOUGHT WE WERE HIT BY A ROCK, BUT BOTH THE WIFE AND I REFUTED THAT IDEA. WE STAND BY OUR CLAIM THAT IT BLEW FOR NO APPARENT REASON. EVEN IF A ROCK DID HIT US, THE SUNROOF GLASS SHOULD NOT HAVE EXPLODED/RUPTURED LIKE IT DID. WE FEEL THERE'S A VERY SERIOUS DEFECT WITH THE GLASS AND THAT THIS INCIDENT NEEDS TO BE ADDRESSED MORE CLOSELY. I HAVE PICTURES IF YOU WOULD LIKE THEM. *TR
Apr 10, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS IN LINE AT A FAST FOOD RESTAURANT AND AS I APPROACHED THE DELIVERY WINDOW, I BRAKE THE CAR TO 3 MPH, PREPARING TO STOP BEHIND THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE, BUT I FELT THE BRAKE SUDDENLY GIVING WAY, HAVING A SPONGY FEEL AS IT WAS BECOMING INOPERABLE. THE CAR SURGED FORWARD AND HIT THE CAR IN FRONT OF ME. THIS WAS THE SECOND TIME THIS PRECISE THING HAS HAPPENED. THE EARLIER INCIDENT OCCURRED IN NOVEMBER, 2013, AND, THANKFULLY, EACH INCIDENT DID NOT INVOLVE HITTING A PEDESTRIAN. FORTUNATELY, THE RATE OF SPEED WAS VERY LOW, AS WELL, SO DAMAGE TO VEHICLES WAS SMALL. THESE INCIDENTS ALARMED ME FOR I COULDN'T HELP BUT THINK WHAT THE CONSEQUENCES COULD HAVE BEEN HAD I BEEN AT A RAILROAD CROSSING, APPROACHING A SCHOOL BUS DISCHARGING CHILDREN, ETC.. I TOOK THE CAR TO RICK CASE HYUNDAI IN PLANTATION, FLORIDA, TO HAVE THE CAR CHECKED OUT AND THEY SAID THEY FOUND NO PROBLEMS. THEY ALSO SAID THERE HAVE BEEN ABSOLUTELY NO RECALLS OR OTHER PROBLEMS INVOLVING BRAKES OR THROTTLE MALFUNCTIONS. SO, NOTHING WAS ACTUALLY SETTLED AS FAR AS WHATEVER THIS PROBLEM MAY BE, OR FIXING IT. *TR
Mar 26, 2014
BACK OVER PREVENTION
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR BACK-UP CAMERA WOULD NOT DISPLAY, MAKING IT DIFFICULT TO VIEW ADDITIONAL VEHICLES AND/OR POSSIBLE PEDESTRIANS LOCATED AT THE REAR OF THE VEHICLE. THE CONTACT INDICATED THAT THE DEFECT WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 27,000. *TR
Mar 12, 2014
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, THE ENGINE RPMS INCREASED TO 6000 AS THE CONTACT REPEATEDLY APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600. UPDATED 3/28/14*CN UPDATED 04/22/14
Feb 05, 2014
TIRES,TRACTION CONTROL SYSTEM
1 complaint
POOR TRACTION CONTROL IN SNOW CONDITIONS. UNABLE TO STOP CAR FOR A RED LIGHT. UNABLE TO GET UP A SMALL INCLINE WITH OUT FISHTAILING. *TR
Jan 04, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
WHEN BRAKING, THE CAR SELF-ACCELERATES. THERE IS NO PREDICTING WHEN THIS WILL HAPPEN- SOMETIMES IT DOES, SOMETIMES IT DOESN'T. THIS HAS OCCURRED APPROXIMATELY TWENTY TIMES WHEN I HAVE STARTED/STOPPED THE CAR WHILE PARKING AND ALSO ONCE ON A BUSY HIGHWAY WHEN I WAS UNABLE TO STOP FOR A RED LIGHT. WHEN THIS HAPPENS, MY FOOT IS ON THE BRAKE, BUT THE CAR ACCELERATES. THE CAR HAS BEEN TO THE CIOCCA HYUNDAI DEALER IN QUAKERTOWN, PA THREE TIMES. THEY'VE KEPT IT AS LONG AS THREE DAYS. THEY TRIED TO DUPLICATE THE PROBLEM AND I WAS TOLD IT DID NOT OCCUR. THEY'VE TOLD ME THAT THEY'VE NEVER HEARD OF A PROBLEM LIKE THIS. THEY CHECKED OUT THE CAR AND TOLD ME THAT NOTHING IS WRONG. THE PROBLEM HAS BEEN REPORTED TO HYUNDAI- REGIONAL CASE #6004610 AND CASE #6342874. AFTER FILING THERE'S NOTHING THAT CAN BE DONE BESIDES FILE THE REPORT WITH THE REGIONAL REPRESENTATIVE. I'VE BEEN FORTUNATE THAT NO ONE HAS BEEN INJURED SO FAR. MY FAMILY MEMBERS WILL NOT RIDE IN THE CAR WITH ME. THE CAR CURRENTLY HAS 5,700 MILES ON IT. IT IS A KILLER CAR- AN ACCIDENT WAITING TO HAPPEN.
Jan 01, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
FIRST OCCURRENCE I WAS SITTING AT A STOP LIGHT AND STARTED TO MOVE, CAR LUNGED FORWARD WITH AN UNATTENDED ACCELERATION. SECOND OCCURRENCE I WAS AT AN INTERSECTION WAITING TO PROCEED THROUGH, STEPPED ON THE GAS PEDAL AND CAR DID NOT ACCELERATE. THIRD OCCURRENCE WAS IN KANSAS AND MY BROTHER WAS DRIVING. IT SURGED AGAIN AND WE BOTH NOTICED IT. FOURTH OCCURRENCE RESULTED IN AN ACCIDENT IN RINGGOLD GA ON 10-28-13. I WAS STARTING TO PARK IN FRONT OF THE CHURCH, THE CAR SURGED FAST AND I TRIED TO STOP IT WITH MY BRAKE, BUT IT CONTINUED INTO THE CONCRETE BUILDING RESULTING IN MY SERIOUS INJURY AND $6,000 DAMAGE TO MY CAR. WITH GREAT CONCERN ABOUT THIS CAR, I WENT TO THE DEALER AND ASKED IF THEY HAD EVER HEARD OF THIS BEFORE AND THEY SAID, "NO". *TR
Nov 11, 2013
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
VEHICLE WANDERS FROM LANE TO LANE REQUIRING CONSTANT CORRECTION. THIS CONDITION CAUSES FATIGUE WHEN TRAVELING AT HIGHWAY SPEEDS. VEHICLE DRIVER CAN NOT TAKE THEIR ATTENTION OFF THE ROAD FOR MORE THAN A FEW SECONDS, ESPECIALLY IN WINDY CONDITIONS OR HEAVY TRAFFIC AS THE VEHICLE WILL WANDER. THIS CAUSES PREMATURE TIRE WEAR TIRES MUST BE REPLACED IN AS LITTLE AS 10,000 MILES AND THE COST IS ABOUT 1K FOR ALL FOUR TIRES. PROBLEM TWO. CRUISE CONTROL WILL NOT SET OR CANCEL MUST BE TURNED OFF, OR THE BRAKE DEPRESSED OR THE CONTROL BUTTONS ARE INOPERATIVE PRESSING THE CANCEL BUTTON DOES NOT TURN OFF THE CRUISE AND IF IT DOES, AFTER NUMEROUS ATTEMPTS, THE CRUISE WILL NOT RESET. *TR
Jul 30, 2013
WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
APPROXIMATELY 2 - 3 WEEKS PRIOR TO THE DISCOVERY MY PROBLEM ESC LIGHT WOULD COME ON WHILE DRIVING AND STAY ON. I CHECKED MY BLUELINK SYSTEM TO SEE IF I HAD AN ERROR, HOWEVER, THERE WAS NOT ISSUES APPARENTLY. I DECIDED TO WAIT AS I WAS ABOUT TO GO TO THE DEALER FOR MY SECOND OIL CHANGE. ON THE DAY IN QUESTION I WAS ABOUT TO TAKE A TWO HOUR DRIVE. WHEN I GOT ON TO HWY I HEARD A LOUD SOUND COMING FROM FRONT OF CAR I PULLED OVER, GOT OUT AND LOOKED AT CAR COULD NOT SEE ANYTHING, GOT BACK ON HWY, NOISE BEGAN AGAIN. SEEING I WAS NOT FAR FROM A DEALERSHIP I DECIDED TO GO HAVE IT CHECKED OUT. I EXPLAINED ABOUT THE ESC LIGHT REMAINING ON. THEY TOOK MY CAR IN TO SHOP AND LOOKED AT IT. DEALERSHIP ADVISED ME THAT ALL MY TIRES WERE BALD. I ASKED HOW THIS WAS POSSIBLE THEY SAID THEY DID NOT KNOW. I HAD DONE ALL REQUIRED MAINTENANCE AT THE DEALERSHIP AND HAD DONE IT PRIOR TO IT BEING NEEDED. DEALER CHECKED RECORDS TO VERIFY THAT REQUIRED MAINTENANCE WAS DONE, WHICH THEY CONFIRMED IT WAS. DEALER STATED THERE WAS NOTHING THEY COULD DO. I CALLED CORPORATE HYUNDAI WHO STATED IT SOUNDED LIKE A TIRE PROBLEM WHICH WAS NOT THEIR ISSUE, HOWEVER, THEY WOULD TRANSFER ME TO KUMHO THE MAKER OF MY TIRES. CORPORATE ADVISED ME THAT ONCE TIRE ISSUE WAS CORRECTED IF I STILL HAD AN ESC ISSUE THEN THEY COULD LOOK AT GETTING THAT FIXED. KUMHO WANTED ME TO GET TREAD MEASUREMENTS DONE, FORWARD INFO TO THEM AND THEN THEY WOULD MAKE A DECISION ON WHETHER OR NOT THEY WERE GOING TO POSSIBLY HELP ME OUT ON THE COST OF NEW TIRE. REMEMBER JUST OVER 8000 MILES ON MY CAR THAT WAS BOUGHT AT THE END OF DEC 2012. THIS COULD HAVE BEEN A SERIOUS ISSUE IF I WOULD HAVE CONTINUED MY TWO HOUR DRIVE, WHICH WOULD HAVE BEEN MOSTLY HWY DRIVING. I HAVE ALSO HAD AN ISSUE WITH MY STEERING WHEEL LOCKING. *TR
Jul 18, 2013
SEAT BELTS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES WERE TOO LOW TO REACH. THE CONTACT STATED THAT SHE HAD TO REACH DOWN BELOW THE CENTER CONSOLE TO REACH THE BUCKLE, MAKING IT HARDER TO SET OR RELEASE THE SEAT BELT. THE CONTACT ASKED THE MANUFACTURER FOR AN EXTENSION TO THE BUCKLE AND WAS TOLD THAT THERE WAS NOT AN EXTENDER AVAILABLE. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT COULD NOT BE RAISED ONCE IT WAS RECLINED, CAUSING THE PASSENGER TO SIT WITH THEIR FACE DIRECTLY IN FRONT OF THE AIR BAG COMPARTMENT. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS 8 AND THE CURRENT MILEAGE WAS 2,712. *TR
Apr 26, 2013
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS DRIVING A NEW 2013 HYUNDAI SONATA IN A PARKING AREA, APPROACHING A PARKING SPACE FOR A STRAIGHT-IN PARKING FACING A BUILDING. MY SPEED WAS ABOUT 10MPH. I BRAKE CONTINUOUSLY TO SLOW DOWN AND STOP, BUT NOTHING HAPPENED. THE CAR WENT THROUGH THE PARKING SPACE AND CRASHED INTO THE BRICK WALL FACADE OF THE BUILDING. THE AIR BAGS DID NOT DEPLOY. THE BRICK WALL WAS NOT DAMAGED. I HAD ABOUT 5 MINOR BRUISES ON MY RIGHT LEG, AND TWO BELOW UMBILICUS (SEAT BELT AREA). I ALSO SUFFERED FROM FRIGHT AND EMOTIONAL DISTRESS. A NEARBY PEDESTRIAN WAS CUT ON THE ANKLE BY CRASH DEBRIS THAT PROJECTED OUT SIDEWAYS FROM THE IMPACT. THE DEBRIS ALSO SCRATCHED A CAR IN THE ADJACENT PARKING SPACE. MY INSURANCE ADJUSTOR SAID THAT THE CAR WAS A TOTAL LOSS FROM THE DAMAGE. *TR
Apr 24, 2013
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS ON THE RIGHT MOST LANE ON HIGHWAY 121 AT 70 MILES SPEED WHEN MY CAR STARTED PULLING RIGHT & LEFT AS IF IT WAS SKIDDING ON ICE. THE WEATHER WAS FINE. IT WAS VERY SCARY. I WAS HOLDING THE STEERING WITH BOTH HANDS. AFTER THAT DAY, WHENEVER I GO OVER THE SPEED OF 60, CAR STARTS PULLING LEFT & RIGHT. I HAVE TO BE EXTRA CAREFUL WHILE DRIVING ON THE FREEWAYS. *TR
Apr 09, 2013
EXTERIOR LIGHTING,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE SEAT BELT WARNING AND THE TURNING SIGNAL CHIME WAS COMPLETELY INAUDIBLE. THE CONTACT STATED THAT HE BELIEVED IT WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70. UPDATED 2/25/13 *CN
Jan 11, 2013
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR DRIFTS TO LEFT AND RIGHT. FIGHT TO KEEP ON ROAD. HYUNDAI SAYS GET USED TO IT. GOV.'T NEEDS TO STEP IN AND FIX THIS BEFORE SOMEONE GETS KILLED!!!!! *TR
Oct 16, 2012
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
AIR CONDITIONER BLEW HARD, INTERMITTENT AND WOULD NOT RESPOND TO CONTROLS. CAR DRIFTS LEFT TO RIGHT, HAVE TO FIGHT TO KEEP IT ON THE ROAD. *TR
Oct 12, 2012
STEERING,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
WHILE GETTING ON THE ON-RAMP TO THE HIGHWAY, THE POWER STEERING FAILED, CAUSING ME TO ALMOST LOSE CONTROL OF THE VEHICLE. STEERING WAS EXTREMELY HARD TO USE. THE EPS LIGHT AND SKID CONTROL LIGHTS BOTH CAME ON, AND LATER BLUELINK NOTED ERROR ALSO. *TR
Sep 11, 2012
Frequently Asked Questions
How many problems does the 2013 HYUNDAI Sonata have?
The 2013 HYUNDAI Sonata currently has 1848 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 HYUNDAI Sonata?
The most common problems reported for the 2013 HYUNDAI Sonata are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 HYUNDAI Sonata problem data come from?
All problem and complaint data for the 2013 HYUNDAI Sonata comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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