2018 HYUNDAI Sonata Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
334
Complaints Reported
Complaints by Component
ENGINE
106 complaints
I bought this vehicle as a certified pre-owned from a Hyundai dealership on 09/10/2022 with 32,677 miles. Around 85,000 miles, it began burning an excessive amount of oil—about two quarts per month. Now, with approximately 101,000 miles, it still burns two quarts weekly, oil is being expelled from the muffler, and the exhaust has started to glow red. I have tried contacting Hyundai but have not received any response.
Dec 02, 2025
Car started misfiring while driving and engine light came on. It kept losing power but I was able to pull off highway. This put myself and others in danger because speed was significantly reduced suddenly. Dealer said problem was due to oil leaking on spark plugs. The car had been using excessive oil. Dealer said this is known issue but I had to pay for any repairs since I was the second owner. Hyundai still pays for the original owner to get an oil consumption cleaning, but recently stopped paying for secondary owners. If the oil consumption cleaning does not work, then the next step is to replace engine, paid by customer if Hyundai refuses. Mileage on car is 75,769.
Nov 25, 2025
My 2018 Hyundai Sonata’s oil light flashed briefly while driving, so I checked the oil level and found the dipstick completely dry. The car has been maintained regularly and was still about 1,000 miles away from its next scheduled oil change. There are no visible leaks, and the engine is not smoking. I had to immediately add oil to prevent engine damage. This appears to be a case of excessive oil consumption, which I have since learned is common in Hyundai Sonatas with this engine. I am very concerned that low oil pressure could cause engine failure or sudden loss of power while driving, creating a serious safety hazard. I request that NHTSA investigate this issue for 2018 Sonatas, as many owners are reporting similar experiences, and Hyundai has issued a Technical Service Bulletin (TSB 23-EM-008H) about excessive oil consumption but no recall.
Nov 10, 2025
Engine consumes oil, more than 1 quart a week. started misfiring on a trip and dealer stated that engine needs to be replaced since valve was burnt. have 116k miles on car and have been diligent in maintenance.
Oct 20, 2025
I bought my daughter this car a little over a year ago to drive to college. A few weeks after we bought the car we noticed the engine oil was low. We began checking it and had to continuously add more oil between oil changes. Now we are having to put 1-1 1/2 quarts of oil in her car every week. It also smokes when it's first crank and when accelerating. I am worried it will break down on her while driving to or from school, or in the middle of an intersection where she could be run over or hurt. We now owe more money than it is supposed to be worth, and we are stuck. When the oil gets low there are no warning lights or anything that comes on to let us know it's low. We have to keep a constant check on it. From what I am seeing online, this is a common problem with the engines in these cars. So many people are having their engines blow, and it also causes the catalytic converters to go out on these cars. We are not the 1st owners, and it is not u Der warranty, so hyundai won't do anything to help us. Even if they did, they are charging people around $1000 to clean the engine and then making people do oil consumption tests where they over fill the oil so that it doesn't run out in the time they make you drive it. This company is not standing behind there cars and they know these engines have problems! The car is available for inspection.
Oct 15, 2025
+ 101 more complaints for this component
UNKNOWN OR OTHER
31 complaints
My starter failed after 35,683 miles leaving me stranded in a parking lot at night. The life expectancy for a starter is between 100,000and 150,000 miles. Hyundai replaced the part at a cost of $1,139 which is way above what it normally costs to replace a starter. The starter is at the dealership and is not available for inspection. Being stranded in a parking lot made me very uncomfortable and what if the starter had failed in a bad section of town. The problem was confirmed by a Hyundai dealership who replaced the part after I had my vehicle towed to their service department. The only ones who inspected the vehicle was a mechanic at the dealership. There wer no warning lamps or messages, but I did notice the car did not start on the first try before the starter failed. 07/29/2025
Jul 31, 2025
Panoramic sunroof came loose on highway and bent up 90 degrees making vehicle undrivable.
May 07, 2025
When I bought the car from Mathews in Marion Ohio the car looked like it was already in some form of accident due to a previous owner and I was unaware what caused the accident or any other problems with the vehicle upon buying. I was not presented with a carfax. I have electrical tape at the bottom of my bumper and there’s a problem with acceleration. It accelerates by itself and veers right when I take my hand off the wheel. I’m afraid to drive my car on the highway. I have complained about this problem to Mathews twice. I am now in a loaner until they figure out what’s going on.
Feb 22, 2025
I looked up my car on carfax and it shows a 3 different odometer readings. on 10/14/19 it had 15.125 miles. On 03/04/21 it had 61,284 miles. On 02/01/2022 it had 30,371 miles And finally on 3/3/23 it had 38,269 miles. This clearly shows that somewhere along the line, the odometer was changed. My car has been on the shop on several occasions in the less than 2 year time frame
Feb 03, 2025
For now the fifth time in the last 16 months the HEV light and engine light has lit up while the car jerks and sputters and dies. Below is the incident report that I filed on or about August 8, 2022. Again at the end of the day yesterday on October 20, 2023 the same issues still arise for the fifth time. See below for a re-cap of the issues I am once again experiencing after Hyundai claims to have fixed the issues: For the fourth time the HEV light (and others) has come on and the dash has lit up while I was driving, with the last three times leaving us stranded in dangerous road situations with little or no power. The light first came on in July 2020 at 40,089 miles. A dealership reset the codes and I had no problems until June 7, 2022 when the lights lit up on the dash again and the car died and I had to have it towed to a local dealership. They could find nothing wrong with it and checked all the wiring and said none of the codes were coming up and that the car ran fine for them when test driving a day or two after I had it towed. So they released the car back to me deeming it good to go. Then only 19 days later on June 26, 2022 the HEV light among other lit up again and the dash indicated to pull over and cut the car off due to the hybrid system. I had it towed to the nearest dealership again. The then looked at it and said they reset all the codes and everything looked to be good to go. Then AGAIN on Aug 8, 2022 (3rd time in two months), we were put in a dangerous situation trying to get the car off a busy highway when the HEV light (and others) again lit up the dash and our power went almost completely out while the engine jerked violently as we tried to avoid being hit by cars while trying to get off the highway before it completely died on us. Four times now Hyundai dealers have shrugged this off saying "we reset the codes" and we can't find an issue. We have been put in dangerous traffic conditions three of these times.
Oct 21, 2023
+ 26 more complaints for this component
EXTERIOR LIGHTING
15 complaints
THE HEADLIGHT LOW BEAMS ARE DANGEROUS AND NEED TO BE RECALLED ASAP? After his death, I acquired this vehicle from my father who had stopped driving at night thinking he had developed a vision issue. The first time I drove it at night I discovered the low beams are defective, and that was the problem, not my dear old Dad’s vision. The light emitted does not extend far enough in front of the vehicle to light a large enough safe distance. There are also large black areas at the far edge of each light that float from side to side with the beam while making turns. This also causes the areas on one side or the other to loose lighting. While turning they are often facing the wrong direction making it virtually impossible to see the unlit areas. We live in the country down a 20 mile long two lane road with many turns and minimal lighting compared to city driving. We then turn onto a 3 mile very narrow road with numerous turn, minimal shoulders, and a double hairpin turn with a dip at the end. It required us to leave the high beams on at all times even when other vehicles are approaching because it would be too dangerous to only use the low beams. When I took it to the dealer they ignored the problem. I then insisted they examine them immediately—since that was my #1 PRIORITY when I dropped it off for inspection during a regular service. Their conclusion was that there was nothing they could do to fix it. THAT IS AN UNACCEPTABLE RESPONSE! THOSE LOW BEAM LIGHTS ARE EXTREMELY DANGEROUS. My research has found that this has been an issue since the vehicle was first made and when purchased by my dear old Dad, his only way of dealing with it was to stop driving at night.
Oct 16, 2025
Back up lights. The lights constantly burn out causing the harness light holder to burn out. The lights will not come on even after replacing fuse and lights There are not back lights to warn patrons on the road for turning or stopping Yes it was taken to a dealership No it has not been inspected my either , but there is a recall on models of the same car but years 2011-2014 No there were no warnings , someone told me they were out
Aug 29, 2025
HEADLIGHT LENS HAS A PROJECTION IN THE MIDDLE OF THE LENS THAT INTERFERES WITH AND IS VERY DISTRACTING TO THE LIGHTED FIELD OF VISION. HYUNDAI MECHANICS HAVE TIOLD ME THEY'VE GOTTEN MANY COMPLAINTS FROM DRIVERS, BUT HYUNDAI REFUSES TO CORRECT IT. I FILED A FORMAL COMPLAINT WITH HYUNDAI, AND THEY GAVE A VERY DUBIOUS AND WEAK EXCUSE FOR THE DEFECT. THEY RESPONDED IN WRITING TO ME "THE BLACK HALF-MOON TRIANGULAR IMAGE IS DESIGNED TO PREVENT GLARE TO THE VEHICLE TRAVELING IN THE OPPOSITE DIRECTION. HYUNDAI MOTOR AMERICA IS UNABLE TO REPLACE THE HEADLAMP ASSEMBLY FOR CONCERNS RELATED TO THE HALF-MOON/TRIANGULAR SHADOW." THIS RESPONSE DEFIES LOGIC AND IT APPEARS TO BE AN AFTER THE FACT FABRICATED RESPONSE SO THAT THEY DON'T HAVE TO CORRECT THE DESIGN FLAW. THIS FLAW IS OBVIOUSLY ONLY OBSERVABLE DURING NIGHT DRIVING.
Sep 23, 2020
DIM HEADLIGHTS ARE VERY WEAK, NOT AIMED CORRECTLY OR POOR DESIGN. NOT ENOUGH CANDLE POWER TO SEE DIVIDING LINES ON HIGHWAY. WITH BRIGHT LIGHTS THINGS ARE GOOD. I HAVE TALKED WITH 3 OTHER PEOPLE WHO HAVE SONATA'S, DIFFERENT YEAR MODELS, THEY HAVE THE SAME COMPLAINT. NOT SAFE! I WOULD LIKE TO KNOW HOW THIS HIGH SAFETY ITEM PASSED THE NTSB!!!!
Dec 27, 2019
I HAVE A 2018 HYUNDAI SONATA. I TOOK IT IN FOR SERVICE BECAUSE MY HEADLIGHTS LOOK LIKE THEY ARE PARTIALLY SHADED AND EACH LIGHT HAS A NOTCH HANGING DOWN OVER IT. THE SERVICE MANAGER TOLD ME THE LIGHTS HAVE AN ANTI GLARE SYSTEM AND THAT'S HOW THEY ARE SUPPOSED TO WORK! THIS IS A VERY DANGEROUS FEATURE. WHEN I DRIVE AT NIGHT ON A DARK ROAD I CAN SEE ABOUT 15 - 2 FEET IN FRONT OF ME. THIS IS AN ACCIDENT WAITING TO HAPPEN. PLEASE DO SOMETHING.
Dec 03, 2019
+ 10 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
14 complaints
I first noticed that my vehicle was consuming an excessive amount of motor oil, with the oil change light coming on every 1,500–2,000 miles. I routinely had to add oil between changes to keep it running. On May 30th, while driving on surface roads, I heard clanking noises from the engine. When accelerating, the vehicle clanked heavily, and then went into “limp mode,” limiting acceleration to about 10 MPH before struggling up to 30 MPH. I added oil, but a local shop diagnosed it with code P1326 (knock sensor) and advised that Hyundai engines are prone to failure around 100,000 miles and that I should take it to the dealer for warranty evaluation. I contacted Graham Hyundai, who told me they could not see the vehicle until July 1st and that I would be responsible for towing. I dropped the vehicle off on July 1st, but it was not inspected until July 8th or 9th. I was later told Hyundai was being consulted. Around July 15th–16th, the dealership informed me that I would need $1,500 in repairs. They stated the engine had passed the Hyundai Bearing Clearance Test (a $350 charge) and that Hyundai required me to pay for an ECU “KSD logic” upgrade ($175). They also stated the engine valve cover was leaking, requiring new spark plugs, for a total of $532. Additional charges included an oil change and other shop fees and taxes. After repairs, I was instructed to drive 1,000 miles and then return for an oil consumption test. After approximately 1,000 miles and four weeks, the dipstick check showed the vehicle had consumed nearly all of its oil. I was then told I now need a combustion chamber cleaning, costing approximately $850 and requiring three days in the shop. Given the oil consumption issues, repeated engine warnings, limp mode incident, and the significant costs already incurred for testing and required upgrades, I am requesting that my engine be replaced under warranty and that all fees I have already paid be reimbursed. Rather than keep paying for work.
Aug 18, 2025
car turned off at light all lights work and turns on engine won’t roll over the battery and alternator and starter are all good
Aug 03, 2025
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Oct 20, 2024
Car continues to burn oil within a week of getting oil changes, the oil will be black and it will be low sometimes there will be no oil and there is not an oil leak. Right now we had to pay for a combustion test and have to drive 1,000 miles then check the oil at Hyundai again and already our oil is starting to burn and is low. Hyundai said if the combustion test comes back still burnt or low Hyundai would give me a new engine and yea it’s low and already a tint dark not as dark as it used to get but still it’s low with no leak and we did not get the promised new engine after paying almost 600$ for the test… Also electrical wise the computer randomly sounds like static when Siri talks also the music does not play and randomly the maps will close out we have tried new cords we have tried everything and it still happens.
Mar 14, 2024
Car would not start. Odor of burning wires coming from the engine compartment with a little smoke. Had car towed to the Dealer who replaced the starter. Ok for two weeks then same thing. No Start and an odor of burning wires coming from the engine compartment. Had it towed to the Dealer again where it sits today.
Feb 04, 2024
+ 9 more complaints for this component
STRUCTURE
10 complaints
The paint has been chipping from the hood and top.
Aug 17, 2025
I am writing to file a formal complaint against Hyundai Motor America regarding a significant defect in the paint quality of my 2018 Hyundai vehicle and the company's lack of response to my attempts to resolve this issue.I am the owner of a 2018 Hyundai [Model], which I purchased from priority Hyundai in dec 2017. Over the past few months, the paint on my white Hyundai has started to peel significantly, despite regular maintenance and care. This issue has not only affected the aesthetic appeal of my vehicle but also its potential resale value. I first reported this issue to have subsequently made multiple attempts to contact Hyundai’s customer service department directly. Despite these efforts, I have received no response or acknowledgment from Hyundai regarding my concerns. This lack of communication and failure to address the defect is unacceptable and does not align with the standards expected from a reputable automobile manufacturer. The paint peeling problem is not an isolated incident, as many other owners of 2018 Hyundai white vehicles have reported similar issues. This suggests a potential defect in the paint application process or materials used, which should be addressed under the vehicle’s warranty or through a manufacturer recall.My specific complaints are as follows: 1. Hyundai has failed to acknowledge or respond to my multiple attempts to contact them about the paint peeling issue. 2. Hyundai has not offered any solution or repair for the defective paint, which is clearly a manufacturing issue. 3. The lack of customer service and support from Hyundai in handling this complaint is highly disappointing. 1. Acknowledge receipt of my complaint and provide an explanation for the delay in response. 2. Arrange for an inspection of my vehicle and offer a comprehensive solution to the paint peeling issue, which may include repainting the affected areas or other appropriate measures. 3. Improve their customer service procedures to ensure that such complaints
Aug 08, 2024
White paint peeling off vehicle body in large sections
Jan 21, 2023
White paint has started to peel off the body. Vehicle is past warranty (>3 years, >36,000 miles) and Hyundai refused to deal with it. It has been a known problem that their pearl white paint easily peels off the body down to the steel but they refuse to issue a recall for it.
Nov 01, 2022
This car literally has sheets of painting peeling off of it while driving down the interstate blowing onto others cars .
Sep 07, 2022
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer advised the contact to have an oil change performed and then return the vehicle after 1,000 miles of driving. The contact stated that after returning the vehicle to the dealer, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.
Dec 05, 2025
See attached document for complaint.
Nov 14, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated engine oil constantly needed to be added between 1,200 and 1,800 miles. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, and the contact was informed that there were no leaks found, and that the engine was in good operational order. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 118,000.
Sep 23, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated that after starting the vehicle, the engine oil warning light illuminated intermittently. The contact pulled over to check the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to Midas, and engine oil was added. The vehicle was later taken to another Midas, who found a crack in the engine oil pan. The vehicle was then taken to the dealer, who informed the contact that Midas had overtightened the oil pan during an oil change, so the warranty to repair the vehicle would not be honored. The vehicle was taken back to Midas, and the engine oil pan was replaced. The contact stated that he was currently in litigation with the dealer and the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.
Aug 07, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated that the vehicle needed multiple attempts in order to start. The contact stated that once the vehicle was started, she noticed that the low engine oil pressure light was illuminated. The vehicle was taken to a local dealer, where it was determined that an oil consumption test needed to be completed. The vehicle was not repaired. The contact had stated that prior to the oil test being recommended, she had observed that the vehicle was consuming approximately five quarts of oil per 2,000 miles. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.
Apr 11, 2025
+ 4 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
Unknown. 2018 Hyundai Sonata engine has failed. Only purchased the vehicle in December 2024, and the engine is defective. There is much information, via research, indicating that Hyundai is aware of the engine issues with this year vehicle, but are unwilling to make amends. Vehicle has 100,189 miles.
Nov 05, 2025
Oil consumption was ridiculously high, changing oil/topping off oil constantly. Car would not accelerate over 30 mph without sputtering and rumbling. I had mechanic diagnose bad sparks plugs due to sitting in oil from leaking. After I had them repaired/replaced the car drove great for 1 day, then decided to die in the middle of a busy intersection while I had my teenage son in the car with me. My son and I had to PUSH it out of the busy intersection onto a side street to get out of the way! I had it towed to Hyundai dealer who said the spark plugs were bad and that the fuel pressure sensor and gdi pump were faulty and needed replacement. Left front lower control arm/ball joint assembly also requires fix. To the tune of $3000 + . It’s been at dealer for past few months until I can afford the repairs including the 2nd diagnostic and tow it took to get it to dealership.
Sep 25, 2025
I own a 2018 Hyundai Sonata 2.0 turbo I paid cash for it in [XXX] with 2011 miles on it for 24,000 cash didn’t start having problems until 2022 then the I kept hearing a knocking on the left front wheel. I had it look at several places because the Hyundai of Louisville dealership kept telling me my title was branded I didn’t know what that meant till I took my title to the tag office and had the sheriffs department check the title out and it was an still is 100 % clean then my engine kept getting worse an in may of 2023 the engine stopped working I had the car towed to the local dealership and they couldn’t even look at it till Aug of 2023 the they told me I shot out a code 99 and they refused to update my software for the knock sensor system and wouldn’t honor the regular 60,000 miles warranty my car only had 48,000 miles on it . They didn’t bother telling me about the faulty GDI 2.0 turbo engine in August of 2023 I had to research it and find out on the internet that it’s a excessive oil consumption problem with this faulty engine. I had my car stolen for 6 days in April of 2023 and everything was taken out of my glove box an trunk . My oil change receipts were kept in an envelope in the glove box and were stolen with all my car registration an insurance papers . So the dealership refused my free engine replacement because I don’t have all my oil change receipts and blamed me for the oil being out of the engine which is due to the faulty GDI 2.0 turbo engine the dealership has now had my car 300 days I’ve been walking to and from my work I can’t afford a new engine all I want is me free engine replacement I have all the articles printed of all the engine problem with the cars catching on fire or just stop running period . I need some representation on having the Hyundai of Louisville Kentucky on Dixie highway to get me my free engine replacement they want 14,000$ for a new engine. I’m extremely mad and frustrated with this entire situation I have retained a lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 17, 2024
The car was sitting in the parking lot and randomly black smoke started coming from it and then it turned into fire within in minutes. No one was in the vehicle and 911 was contacted.
Feb 24, 2024
Knocking of the engine , engine light continues flashing , lack of acceleration finally feb of this year the turbo blew up an the car stop running all symptoms of knock sensor problems . I’m Taking it to Hyundai on Dixie on Monday in two days an I hope they don’t deny the federal recall an I will have to have a loaner car . They have told me the last 5 years my title was flawed last month they denied saying that an told me my warranty was voided with 41,000 on my car
Mar 18, 2023
+ 2 more complaints for this component
ELECTRICAL SYSTEM
7 complaints
Odometer Fraud. The contact purchased a 2018 Hyundai Sonata. The contact discovered a mileage discrepancy while searching the vehicle history report. The contact stated that the odometer indicated several readings. The vehicle was a dealer sale. The contact was unaware that at the time of purchase, the vehicle mileage was 148,000. The contact stated that the mileage on the Title was blank, and the mileage on the registration was 75,519.
Sep 12, 2025
The contact owned a 2018 Hyundai Sonata. The contact stated that upon her daughter reaching her destination, she observed brown smoke emanating from the engine compartment. Within a short while, the vehicle became completely engulfed in flames, prompting a bystander to attempt to extinguish the fire with a fire extinguisher, but was unsuccessful. Local emergency services arrived and were able to extinguish the flames. A fire report was filed, and it was indicated that the fire may have been electrical, but an exact cause had not been determined. A police report was filed, and no injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Jul 08, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated that the vehicle failed to start in cold weather, below 50 degrees Fahrenheit. The contact stated that the vehicle would start as needed whenever the weather was warmer. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the cause of the failure could not be determined. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Dec 15, 2023
CAR WILL NOT START WHEN KEY TURNED IN IGNITION WITH NO SOUND WHEN THE WEATHER IS UNDER 30 DEGREES. HAD IT IN THE DEALER LAST WEEK AND THEY COULD NOT FIND THE PROBLEM. STILL HAPPENING SO ITS BACK IN THE DEALER FOR 3 CONSECUTIVE DAYS AND I CANNOT TALK WITH ANYONE IN THE SERVICE DEPARTMENT. PHONE JUST RINGS THEN CUTS OFF. HAVE DONE RESEARCH AND FOUND OTHER 2018 SONATA ES OWNERS WITH THE SAME PROBLEM AND THE SOLUTION HAS BEEN THE IGNITION STARTER AND SOLENOID. WHEN REPLACED THE STARTING PROBLEM WAS SOLVED. THREE DAYS NOW AND HAVE NOT HEARD FORM THE HYUNDAI REPAIR SHOP IN BOWIE, MD. STILL HAVE MY CAR. SUCH INEFFICIENTLY WITH MECHANICS NOW DAYS.
Jan 29, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING, THE VISUAL ALARM SYSTEM AND AUTOMATIC BRAKING SYSTEM DID NOT WORK. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING LAKE NORMAN HYUNDAI (704-274-3145, LOCATED AT 20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WHERE THE TECHNICIAN STATED THAT ROAD TESTS WERE NOT ALLOWED ON SUCH VEHICLES. ONE OF THE DEALERS PROVIDED THE CONTACT WITH TSB: GROUP BRAKE 18-BR-001. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,700. THE VIN WAS INVALID.
Dec 02, 2019
+ 2 more complaints for this component
UNKNOWN OR OTHER,ENGINE
7 complaints
⸻ In early 2024, I brought my vehicle to a Hyundai dealership due to rapid oil loss. I reported having to refill the oil weekly and suspected a leak. They diagnosed a cracked oil pan, claimed to fix it, and returned the car. However, immediately after, the car continued burning oil at an alarming rate. I was forced to buy and add oil every single week, spending hundreds of dollars to maintain drivability. Shortly after the repair, I began experiencing erratic dashboard warnings. The check engine light would frequently come on and off. The oil lamp illuminated every few days. These symptoms were persistent, not isolated incidents. Despite reporting the issue again, I was told the oil burning was “normal” for Hyundai engines and nothing to worry about. That response put my safety and my child’s safety at risk, as I was unknowingly driving a vehicle with worsening engine damage. Eventually, the car stopped running entirely. It was no longer drivable or safe. I took it to a licensed independent mechanic who confirmed there were multiple ongoing oil leaks and extensive engine damage. The issues I originally reported were never properly fixed, and it’s now clear the dealership failed to address the root cause of the oil consumption problem. I also noticed unusual spikes in the odometer after their repair, despite working from home and barely driving. This added further concern that the vehicle’s internal systems may have been compromised or malfunctioning. I believe Hyundai’s failure to act on clear warning signs directly led to this total engine failure and a serious safety risk.
Jun 27, 2025
I have to put a quart of oil in every week. It burns oil.
May 08, 2025
This vehicle consumes one quart of oil every 1000 miles. I have documentation to prove it. Hyundai has done their own asessments and claimed that it consumes less. There was a class action lawsuit filed in California for this issue.
Aug 02, 2023
When driving the car on the highway - "check engine - hybrid system" warning lights come on and indicate hybrid system issue and to shut car off immediately. Extreme safety issue as the car goes from highway speeds to 35MPH almost instantly. This has happened seven times now and Hyundai keeps indicating that technicians are following engineering guidance in fixing the issue related to the knock sensor. The seventh occurrence happened on May 23rd of 2023. First one was in December 2021. As Hyundai is unable to correctly fix the issue I have repeatedly asked for them to replace the car since it is an extreme safety issue but they will not do so. Still waiting for diagnosis of the latest occurrence from May 23rd. Hyundai does not acknowledge that this issue is of safety concern and just indicates that the issue has been fixed each time it occurs.
May 30, 2023
For the fourth time the HEV light (and others) has come on and the dash has lit up while I was driving, with the last three times leaving us stranded in dangerous road situations with little or no power. The light first came on in July 2020 at 40,089 miles. A dealership reset the codes and I had no problems until June 7, 2022 when the lights lit up on the dash again and the car died and I had to have it towed to a local dealership. They could find nothing wrong with it and checked all the wiring and said none of the codes were coming up and that the car ran fine for them when test driving a day or two after I had it towed. So they released the car back to me deeming it good to go. Then only 19 days later on June 26, 2022 the HEV light among other lit up again and the dash indicated to pull over and cut the car off due to the hybrid system. I had it towed to the nearest dealership again. The then looked at it and said they reset all the codes and everything looked to be good to go. Then AGAIN on Aug 8, 2022 (3rd time in two months), we were put in a dangerous situation trying to get the car off a busy highway when the HEV light (and others) again lit up the dash and our power went almost completely out while the engine jerked violently as we tried to avoid being hit by cars while trying to get off the highway before it completely died on us. Four times now Hyundai dealers have shrugged this off saying "we reset the codes" and we can't find an issue. We have been put in dangerous traffic conditions three of these times.
Aug 09, 2022
+ 2 more complaints for this component
POWER TRAIN
7 complaints
The car went into limp mode they have problems with the knock sensor and that is what it threw to the computer and I changed the sensor and went away and now limp mode again and computer says basically the same thing there is a software update and the engines are failing
Apr 22, 2025
Starter replaced at less than 50,000 miles. Normally a starter will last 150,000 miles or more. I was past the warranty by 9 months but was under the mileage. Warranty was 5 years or 50,000 miles. Hyundai parts are cheap and do not last long compared to other companies.
Jan 25, 2024
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle went into LIMP Mode and lost motive power. The contact was able to pull to the side of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that cylinder #1 was misfiring on every cycle due to damage to the piston. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
Dec 08, 2023
transmition problem , stop and go high rev engine sutck in geer angine stals in stop and go tslow moving trafic
Aug 08, 2023
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 mph, he heard an abnormal noise, and the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact was able to park the vehicle at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Jan 04, 2023
+ 2 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
I am submitting a formal complaint regarding ongoing and severe engine issues with my 2018 Hyundai Sonata SE. Despite proper maintenance, the vehicle has developed extreme oil consumption and misfire problems that have made the car unreliable, unsafe, and financially burdensome. Beginning around 118,000 miles, the vehicle started consuming oil so rapidly that I was forced to completely replace the oil every 1–2 weeks because it would run dangerously low or nearly empty. This level of oil loss is not normal, acceptable, or sustainable. I have detailed documentation, receipts, mileage logs, and maintenance history supporting this. In addition to oil consumption, the vehicle has repeatedly misfired, produced diagnostic trouble codes, and fouled spark plugs with oil. I have been forced to replace spark plugs approximately every two weeks, which is clearly abnormal for any modern vehicle. On multiple occasions, the vehicle has experienced violent knocking noises, severe loss of power, hesitation during acceleration, and near-stalling. One incident was so loud and aggressive that it felt like the engine was going to come out of the hood. These symptoms pose a serious safety risk while driving. I brought the car to a Hyundai dealership at approximately 118,000 miles for an oil-consumption test. The vehicle failed that test, clearly confirming excessive oil consumption. Despite this, Hyundai refused to provide repair, internal engine cleaning, or engine replacement, claiming the vehicle was already over 100,000 miles I have maintained this vehicle responsibly and have documentation of regular oil changes, spark-plug replacements, inspections, and diagnostic reports. Despite my efforts, the issue continues to worsen, and the vehicle remains unsafe and unreliable. This ongoing problem has caused significant financial strain, emotional stress, lost time, and fear of engine failure while driving. Based on countless similar complaints from other Hyundai owners, this appear
Nov 22, 2025
Urgent Complaint About Repeated Engine Issues on 2018 Hyundai Sonata (VIN: [XXX] ) Hello, I’m writing to file a formal complaint regarding a 2018 Hyundai Sonata, VIN [XXX] , currently financed and still owing $9,700, but the vehicle is no longer reliable or functional. For over a year, the car has had constant mechanical issues, primarily: •Spark plug failures within weeks of replacement •Repeated misfiring •Constant oil consumption — requiring oil refills every few days •No clear cause ever detected by diagnostic machines Despite replacing the top engine cover, spark plugs, filters, and performing other repairs, the car continues to break down and remains unsafe to drive. These issues began shortly after the 2-year warranty expired in 2023, and have escalated rapidly. This has caused severe financial hardship for my family, who still have to pay nearly $10,000 on a loan for a failing vehicle. I am requesting Hyundai to investigate whether this vehicle qualifies for: •An engine recall, hidden warranty, or class action settlement •A buyback or goodwill repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 06, 2025
Burns oil fast. 900 miles from an oil change the car oil stick was empty. There are no signs of oil leaking. Every 1000 miles you have to place oil back into it. I’m not the only one complains of this issue. I was reading on Reddit and it’s thousands of people having the same issue.
May 24, 2025
- Component or system that failed: engine (cylinder #4 misfire) - Safety was put at risk twice: once when knock sensor went off on interstate (October) and engine went into limp mode (aka protection mode). Required a tow from the, which was tricky with a vehicle full of passengers. Safety was put at risk gain when vehicle began to stutter/sputter on interstate (December). Drove 4-cylinder vehicle essentially on three cylinders an hour to dealership - Problem has been confirmed by dealer (Southern States Hyundai, Raleigh, NC) - vehicle has been inspected by warranty inspector, who requests approval before disassembling engine to diagnose issue. However, based upon maintenance records and manufacturer's history of engine issues (more on this below), owner should not be liable for investigating a well known issue. At the time of this writing, the issue has been escalated beyond the dealership and warranty to Hyundai Motor America, and currently awaiting the results of their findings. - symptoms of the problem include constant oil leak from vehicle purchase in May 2024 up to engine failure in December 2024. Various temporary remedies (oil changes and repairs, including oil drain plug gasket replacement, crush washer replacement, and replacement of cracked oil pan) did not fix the issue. Additionally, in the October incident, Hyundai dealership (Sport Durst Hyundai, Durham, NC) simply updated the knock sensor detection (KDS) software, despite the vehicle previously receiving the update in 2019 (this can be verified). Finally, owner, noted "engine knocking" (aka 'tapping') in vehicle prior to engine failure. - Hyundai (the manufacturer) settled a class action lawsuit in 2021. Vehicle is one of the vehicles listed under Class Vehicles, but dealer, nor warranty company, nor Hyundai seem to want to resolve issue, which both alienates owner and presents a safety hazard, as the vehicle is unsafe to drive. All claims here will be supposed via documentation and images.
Dec 31, 2024
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
May 01, 2024
+ 1 more complaint for this component
POWER TRAIN,ENGINE
6 complaints
Engine failure. Definitely a safety issue, check engine light flashing, limited engine power. Wouldn’t accelerate. Dealer inspected, there is a nationwide recall and class action lawsuits and they won’t replace even though it’s under warranty. False information saying maintenance neglect on my part. That is FALSE. Known failure and oil consumption. Rod bearing failure.
Aug 11, 2025
The car in recent months has twice lost power and been rendered in operable on the side of the road until it could be limped home. I had the car serviced last year for a recall of a fuel filter gasket and at that time I was informed that I also had an update done for a (k knock?) sensor prior done on the car before purchase. I inquired about what that was, and they told me at the time it was for an engine recall because that particular engine I have is known to have rod bearing failure and consume oil without any trace of where it goes and piston rattle. I told the gentleman after my fuel gasket was taken care of that I would like to look into that because I have the symptoms and would like to know. At that point in time, I was told that I may have to do an oil test to see if the car loses oil. I said well can we do that and he told me it's $300 out of pocket. I asked on average before anything ever done by Hyundai, how many times do people have to do this? He said 4 to 6 in his experience. I told him I did not have the money, but I will keep an eye on the car. Everything's been fine for six months a few months ago Randomly driving to work the car shut down on me. We got the car home and my fiancé did an oil change and new spark plugs and the car worked fine. June 9th 2025 on my way to work the issue happened again in the middle of traffic. I called my fiancé and we got the car home. He performed another oil change and spark plug replacement and took pictures this time because the spark plugs are gunked up. The car now runs again. He called Hyundai of America on my behalf to just ask them if they could set up the test to see if the car was failing and they told him that they were all independent Hyundai and he would have to pay the test fees. He told them in a formal email that he doesn't believe under the federal recall He is responsible for that and they answered back that he may be reimbursed. We are contacting you because we were advised to on the issue
Jun 11, 2025
I was going 80 mph on the interstate and suddenly my car went into limp mode and shooked really hard and dropped to 60 mph. I had to swerve to go onto the side of the road. The car behind me almost rammed into me. I contacted hampton hyundai for days to schedule an appt. I finally was able to drop off my vehicle to them but now they are telling me they have to do an oil consumption test but my car is in limp mode and it shakes when I drive it. The car is dangerous and they are trying to charge me $500 for a fuel pump replacement ( which I have a warranty of but they notified me that does not count but it matches exactly the possible reason). As you can see in the documents, they did not note that my fuel pump was broken. They just asked if I wanted to pay it so they can get started. I get normal oil changes done. They haven't even done a rod bearing test but just looked at the knock sensor and was telling me that they wanted to charge me to get that changed.
Mar 17, 2025
Severe oil leak into the oil pan has required frequent maintenance to keep oil in the car.
Mar 18, 2024
My car is misfiring, hesitating accelerating, severely shaking and vibrating which you can feel in the pedals and steering wheel, and the check engine light is on. This issue has been ongoing for over a week already. When the engine light first came on on 9/7, i pulled over on the side of the road and had a mobile mechanic check it out. The code was coming up as a bad ignition coil in cylinder 1. When he took out the coil and spark plugs, he saw scoring on the spark plug from oil as well as oil being consumed in the cylinder itself which has been causing my vehicle to misfire. The mobile mechanic stated on his invoice that I need a new engine. I took my car to Faulkner Hyundai on 9/11 and they said the best they can do is an oil consumption test even though they personally know I need an engine as well. I have not been able to drive the vehicle due to the ongoing issues, I am afraid for my life and safety that god forbid the car stalls out on the highway while I am traveling to or from work I could get into a major accident. They are putting my life in jeopardy.
Sep 15, 2023
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
See attached document for complaint. Please let me know how quickly the service parts for these two recalls are physically located in your shop and how soon the required recalls will be performed. I have been getting periodic recall notices for years and have yet to obtain the satisfaction of an adequate local response from your service department. I can recall three instances when I was told the parts were ready, only to leam, upon arrival, they were not. The last incident was on May 27"', when I was told the parts were ready and I could have the recall performed on May 30'". Another huge disappointment occurred when I was told the parts were not available. That is not the way to run a governmental required recall program.
Jun 26, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.
Sep 29, 2022
The contact owns a 2018 Hyundai Sonata. The contact stated that the trunk latch was previously replaced; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and referred the contact to a dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.
Mar 21, 2022
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and left a voicemail. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Feb 03, 2022
The contact owns a 2018 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jan 04, 2022
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
6 complaints
The contact owns a 2018 Hyundai Sonata. The contact stated that while her daughter was reversing out of a parking space, the vehicle experienced unintended acceleration. The vehicle drove forward and crashed into a brick post. The contact's daughter did not sustain any injury but later received medical attention. There were no airbags deployed. A police report was filed. The vehicle was towed to a tow yard where the dealer later picked up the vehicle and took it to their location. The contact was unaware of what was repaired since the dealer did not provide a work order and she had to sign a power of attorney for the dealer to release the vehicle. The failure recurred with unintended acceleration up to 25 MPH, immediately after the brake pedal was released. The vehicle was not repaired. The insurance company did not deem the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Apr 19, 2022
The contact owns a 2018 Hyundai Sonata. The contact stated that while braking and pulling into a parking space, the vehicle reeved up, accelerated forward, and crashed into a wall. There were no reported injuries, or air bag deployment. The vehicle was towed to the local dealer where they were unable to duplicate the failure after a road test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Consumer stated crash was due to electronic malfunction. Auto will be assessed by Hyundai Corp case still open.
Oct 12, 2021
2018 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE THE VEHICLE ACCELERATED RAPIDLY. THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE BRAKES, BUT TO NO AVAIL. THE VEHICLE CRASHED OVER CONCRETE PARKING BARRIERS INTO AN EMBANKMENT WITH SHRUBS AND WAS STOPPED BY A TREE ANGLED UPWARDS. THE DEALER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE. *JS
Jan 02, 2020
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON A SECOND OCCASION, WHILE EXITING THE DRIVEWAY, THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE FAILED TO EXCEED 2 MPH. IN ADDITION, THE CHECK ENGINE AND TIRE PRESSURE MONITORING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EDMOND HYUNDAI (LOCATED AT 14137 N BROADWAY EXT, EDMOND, OK 73013, (405) 696-4950) WHERE IT WAS DIAGNOSED THAT THE FAIL HAD GONE INTO LIMP OR FAIL SAFE MODE. THE CONTACT WAS ALSO INFORMED THAT AN UNKNOWN CABLE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT TRADED IN THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Aug 20, 2019
I HAVE BEEN NOTIFIED MY WIFE'S CAR NEEDS THE HYUNDAI SERVICE CAMPAIGN NUMBER 953 PERFORMED ON HER CAR. SEE BELOW LINK. HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGN953/MICROSITETEMPLATE/MICROSITETEMPLATEVINVALIDATE/3402 MY CONCERN IS IF THIS SOFTWARE UPDATE IS PERFORMED ON HER CAR WHAT WILL HAPPEN WHEN THIS CAR GOES INTO THE SAFETY MODE? IF THIS CAR SLOWS DOWN AND REDUCES POWER WITH NO WARNING WHAT MAY HAPPEN? WHAT IF MY WIFE IS PULLING OUT IN TRAFFIC AND THE CAR GOES INTO THE ENGINE SAFETY MODE WITH ONCOMING TRAFFIC? I FEAR ONCE THE CAR GOES INTO THE SAFETY MODE WITH REDUCE POWER AND NO ADEQUATE WARNING SHE ME BE HIT BY ANOTHER VEHICLE. WHAT MEASURES HAS HYUNDAI TAKEN TO ENSURE A DRIVER HAS ADEQUATE WARNING OF THE VEHICLE GOING INTO SAFE MODE SO THEY CAN GET OUT OF HARMS WAY OF THE FLOW OF TRAFFIC TO ENSURE THEY WILL NOT BE HIT BEFORE THE VEHICLE GOES INTO SAFE MODE AND REDUCES POWER? ALL I AM TRYING TO DO IS PREVENT A POTENTIAL ACCIDENT WHEN THIS CAR GOES INTO SAFE MODE.
Mar 06, 2019
+ 1 more complaint for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
While driving on the highway, my 2018 Hyundai Sonata experienced sudden loss of engine power and became undrivable. The failure occurred without warning at approximately 86,500 miles. At the time of the incident, there were two children in the vehicle, and the breakdown occurred at night in cold temperatures (approximately 20°F). An authorized Hyundai dealership later diagnosed zero compression in cylinder 3 and confirmed a cracked piston, recommending full engine replacement. The sudden loss of power while driving created a safety risk due to traffic conditions and environmental exposure.
Dec 16, 2025
The engine shuts off, doesn’t start, check engine light flashing, losses power, jerks while driving it, i will get it up yo speed then will shut off or won’t move.
Jul 04, 2025
My 2018 Hyundai Sonata (approx. 60,000 miles) began consuming excessive oil, and the engine started smoking while driving. My wife barely made it to the dealership — the car was unsafe, struggled to stay running, and visibly smoked from under the hood. Hyundai acknowledged the oil issue but refused to cover engine replacement. Instead, they approved a one-time combustion chamber cleaning and requested we drive the car 1,000 miles to "see if it gets better." This is a major safety concern. The vehicle is part of a group of Hyundai models known to have defective Theta II engines that have led to engine failure, fire risk, and recalls. This issue is widespread, and Hyundai is not taking proper responsibility for defective engines in cars like mine.
Mar 27, 2025
My 2018 Hyundai Sonata GDI Engine stop working while I was driving on the freeway without a warning prior to the issue. It never gave me a heads up in advance that the engine needed service. No check engine light to alert me that an issue needed attention. I learned about the engine problem when my engine stop working while I was on the freeway. I heard a loud noise coming from the engine and within seconds my RPM started going down and my car started loosing power while I was driving on the freeway. At the same time my check engine light came on and it was flashing. At that moment I realize something bad was happening with my motor. The check engine light was not on before that. It never alerted me before that, and when it came on flashing on and off it was already too late because my engine was dying and it died and didn't turn back on after I pulled over in the side of the freeway. I was so scared. The cars where going so fast and very close to my car with little room to pull over. The high velocity of the others cars where making my car cradle from the wind. It was so terrifying for me and my little dog i had with me. My seat belt stop working a few weeks before my engine died, and the thought of me getting hit by another car without a seat belt on. I've never been scared for my life like I was on that day. Hyundai dealer sold me a car with a bad engine. I was putting atleast 1 quart of oil every other week sometimes every week in the past year until just recently. I've only had it for 3 years since I bought it and I was putting 1 quart of oil every month in the beginning and with time the consumption of oil increased and increased more with time. Hyundai service my car for an oil gasket last year that should've been cover under warranty, but made me pay for it. I made it aware to them about the excessive oil consumption and told them it wasn't normal how much oil the car was consuming but they denied to service my car under warranty.
Sep 18, 2022
IN FEB 2020 MY SONATA WENT INTO SAFE MODE AFTER EXITING HIGHWAY AND DEALER ENDED UP REPLACING "KNOCK SENSOR". IN DECEMBER 2020 MY ENGINE "STUTTERED" THROWING ME FORWARD AS IF I HAD HIT BRAKES HARD. NO WARNING LIGHTS OR MESSAGES OCCURRED AND AFTER A FEW SECONDS CAR ACTED NORMALLY MOSTLY. A FEW DAYS LATER AFTER EXITING HIGHWAY AGAIN THE ENGINE WARNING LIGHT (ORANGE) CAME ON ALONG WITH ERROR MESSAGE "POSSIBLE CONDITION WITH ENGINE CONTROL SYSTEM" HAS BEEN DETECTED. CAR DID NOT GO INTO "SAFE MODE" AND SEEMED TO BE OPERATING NORMALLY. I CONTACTED DEALER WHO ASSURED ME SAFE TO DRIVE OVER HUNDRED MILES BACK TO DEALERSHIP IN THIS CONDITION TO CHECK. I DROVE BACK FROM EAST COAST FL TO WEST COAST FL TO TURN CAR IN. I BELIEVE ENGINE ISSUE EXPERIENCED IS RELATED TO THE THETA ENGINE ISSUE AND REPAIR WOULD BE COVERED UNDER SETTLEMENT. DEALERSHIP DISAGREES AND HAS INDICATED ISSUE IS WITH FUEL PUMPS (BOTH ARE BEING REPLACED) AND CHARGING ME $2300.
Dec 07, 2020
SEAT BELTS
4 complaints
The contact owns a 2018 Hyundai Sonata. The contact stated that upon entering the vehicle, the contact became aware that the driver’s side seat belt failed to latch securely into the buckle. The seat belt warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.
Jan 21, 2025
The passenger side seat belt locks up. It can lock up immediately when putting it on or it can lock up if I just lean a little bit forward. It will get tighter and tighter to the point where it is very uncomfortable. I have to unhook the seatbelt and re hook. Sometimes this takes many attempts. This is scary when you are going down the highway at 65mph. The dealership has replaced it twice. They were able to see the problem because my husband drove straight to the dealership once when it locked up on me. The last time they replaced it, no one was in the passenger side until we were leaving for vacation. We didn't even get out of the garage when it locked up again. The dealership was reluctant to replace it. They said all seat belts lock up! Because of Covid my husband and I haven't driven much. Once we started going out again we became aware of the problem.
Aug 22, 2022
2018 HYUNDAI SONATA WAS IN MOTION, WITH A SPEED OF APPROXIMATELY 20 MILES PER HOUR, WHEN A VEHICLE IN FRONT OF THE HYUNDAI SONATA STOPPED SUDDENLY AND THE 2018 HYUNDAI SONATA REAR ENDED THE OTHER VEHICLE. THE 2018 HYUNDAI SONATA'S AIRBAGS DID NOT DEPLOY. DAYS PRIOR TO THE MOTOR VEHICLE ACCIDENT, THE THE OWNER DISCOVERED THE DRIVER'S SIDE SEATBELT WOULD NOT RETRACT TO CREATE TENSION AFTER INITIAL APPLICATION TO SECURE SEATBELT HOWEVER, TENSION OF THE SEATBELT WAS IDENTIFIED WITH APPLICATION OF THE BRAKES, WHILE LEANING FORWARD, AND WHILE 2018 HYUNDAI SONATA WAS IN MOTION. CONCERN IS THE FACT THE AIRBAG DID NOT DEPLOY APPROPRIATELY DURING A FRONT END COLLISION WHILE IN MOTION AT APPROXIMATELY 20 MILES PER HOUR; POSSIBLY RELATED TO NHTSA ACTION NUMBER EA19001, APRIL 19, 2019, REGARDING THE 'AIR BAG ACU ELECTRICAL OVERSTRESS' THAT IS CURRENTLY OPEN AND UNDER INVESTIGATION. SEE PICTURES ATTACHED.
Mar 27, 2021
ORIGINALLY, THE SEAT BELT WOULD LOCK UP AND NOT RELEASE AS WE WERE DRIVING. NO SUDDEN STOPS, IT WOULD JUST TIGHTEN UP AND LOCK. SERVICE DEPT FINALLY REPLACED THE ENTIRE UNIT (SO THEY CLAIM). NOW WHEN PASSENGER PULLS BELT TO ATTACH WE HEAR A CLICKING SOUND AND BELT LOCKS AND WILL NOT RELEASE AND ALLOW PASSENGER TO LEAN FORWARD LIKE THE DRIVERS BELT DOES
Apr 11, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Sep 26, 2024
The shark fin antenna assembly becomes dislodged from its base very easily and can fly off while driving or scraping ice off the roof with minimal force. Hyundai should do a better job attaching the outer shark fin plastic cover to its base.
Feb 05, 2022
ENTERTAINMENT SCREEN TURNS OFF AFTER A WHILE AND WILL RESET OR I HAVE TO TAP IT AND MAKE SURE IT GOES BACK ON AND DOES THIS OVER AND OVER AT TIMES. SMOKE COMES OUT EXHAUST WHEN PASSING A CAR SOMETIMES
Dec 17, 2019
CAR HAS KEYLESS START. WILL NOT START IN TEMPS BELOW 20 DEGREES F. HAS HAPPENED 4X IN 2 WEEKS. CAR IS 8 MOS OLD / LESS THAN 6K MILES. 1ST 3 TIMES EVENTUALLY STARTED BY RUNNING ENGINE. THE WARNING LIGHTS THAT SHOW ARE CHARGING SYSTEM (RAN ITSELF DOWN TO 57% BATTERY THIS TIME); ENGINE OIL PRESSURE AND MIL LIGHT. THE IMMOBILIZED INDICATOR IS ON BUT THEN GOES OFF. THE TANK IS FULL OF GAS. THE BLUE LINK APP CAN'T REMOTELY START THE CAR. IT STATES THAT THE REQUEST WAS NOT PROCESSED.
Jan 31, 2019
SERVICE BRAKES
4 complaints
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at 35 MPH, a pedestrian alerted him that the vehicle was on fire. The contact noticed that the rear portion and driver side of the vehicle was on fire. While traveling around a curve the brakes became inoperable the contact jumped out of the vehicle. he contact sustained injuries to his left shoulder and leg and medical attention was provided. There were no warning lights illuminated. The vehicle continued to roll as it was burning. The vehicle crashed into a dirt mound at the end of a hill. The fire department was on the scene to extinguish the fire. There were four gallons of fuel on the ground. The vehicle was towed to tow lot. There was no police report fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total lost. The failure mileage was approximately 105, 000.
Jul 10, 2024
The contact owns a 2018 Hyundai Sonata. The contact stated while their vehicle was parked, starting the ignition, and attempted to make 3 point turn exiting out of their driveway, the vehicle accelerated on its own and went over their curb into their neighbor yard. The contact stated they depressed the brake pedal to stop the vehicle, however, the vehicle continued to accelerate at a slow speed before finally coming to a stop. The contact was able to reverse and exit out of their neighbor's yard and continue to drive to their destination, however, the failure intermittently occurred several times. The contact took the vehicle to a local dealer who inspected the vehicle but could not diagnose the cause of the failure. The contact went to another local dealership (Cars Unlimited Of Suffolk LLC 2096 NY-112, Medford, New York 11763 Phone: (631) 758-2200) but the dealer was not able to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,896 miles.
Feb 01, 2022
SINCE DAY OF DELIVERY TWO YEARS AGO, THE AEB SYSTEM HAS MALFUNCTIONED IN THAT WHILE DRIVING VEHICLE ON ANY ROAD TYPE, THE BRAKES COME ON WITH NO WARNING OR REASON, HAVE ALMOST BEEN REAR ENDED THREE TIMES.DEALER HAS NEVER FOUND ANYTHING WRONG AND INSISTS THE SYSTEM FUNCTIONS AS DESIGNED. THE RADAR OR CAMERA SYSTEMS HAVE TO HAVE A DEFECT. TOYOTA AND HONDA HAVE HAD THIS ISSUE BUT MADE EFFORTS TO CORRECT EITHER BY RECALLS OR SERVICE BULLETINS. PEDESTRIAN DETECTION HAS ALSO NEVER WORKED ON THIS VEHICLE..
Oct 03, 2019
I HAD STOPPED MY VEHICLE, PUTTING EMERGENCY BRAKE ON, BUT STILL IN DRIVE. I STEPPED OUT OF THE CAR AND IT BEGAN TO MOVE FORWARD ON ITS OWN AND I WAS NOT ABLE TO GET BACK INTO THE VEHICLE. IT TRAVELED QUITE A DISTANCE BEFORE RUNNING INTO SOME INANIMATE THAT CAUSED IT TO STOP. IT WAS IN A DRIVEWAY BEHINDS BUILDINGS AND DID EVENTUALLY CROSS OVER A SIDE STREET BEFORE STOPPING. I DON'T SEE WHY THE EMERGENCY BRAKE DID NOT HOLD, EVEN THOUGH NOT IN PARK?
Jun 15, 2018
STEERING
3 complaints
Lost control of the car - the car was brought in to Hyundai Maxon in Union, NJ and were told the steering column was defective and the car is not safe to be driven, needed a steering column replacement. Dropped the car off 12/12/2024 and was quoted for the replacement of the part (with a new one). On January 17, 2025—36 days after the dealership had my car—I was informed that the required part was unavailable nationally, with no ETA for availability. The fact that this critical part is unavailable at a national level raises significant concerns. Is this indicative of a broader manufacturing issue? Hyundai has provided no explanation or transparency regarding why this part cannot be sourced, further compounding my frustration as a loyal customer.
Jan 24, 2025
I was driving and tried to make a turn when the steering wheel gave out on me unexpectedly. This lead my car to continue forward onto the other lane of oncoming traffic. The steering wheel signal also turned on. When my car was finally able to turn and I arrived at my destination, I parked my car for 2 hrs. After it was time to leave the battery then died. I was unable to use the key or inside button to open my trunk, and had to wait for assistance. I believe these two issues correlate with the electrical power steering.
Jul 15, 2022
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL MADE A RUBBING SOUND. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI MALL OF GEORGIA (3445 BUFORD DR, BUFORD DR, GA 30519, (770) 674-6079) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBERS: 15991414 AND 16278343. THE FAILURE MILEAGE WAS APPROXIMATELY 22,179.
Oct 24, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
3 complaints
43000 miles on car. original owner. new battery. car does not cold start in the morning. all electronics light up, but engine doesn't start. This is a known issue from all the posts i found online, yet Hyundai has not issued a recall. I paid 300 for a battery 2 weeks ago and the issue didn't resolve. Now i am being told by dealer it is the starter and it's not covered because my 5 yr warranty is expired (my car is 6 years old). This is a known safety issue across the 2018 Sonata line. This should be a recall or bulletin, instead I have to come up with hundreds of dollars more to replace a starter on a car with ONLY 43,000 miles.
Dec 02, 2024
During the drive, check engine lights on then suddenly, HEV warning lights with turn off the engine with critical alert sound. I was drove again after attempting to start several times then again & again... It freaked me out when I drove on the highway, and yet to fixed & afraid to go to the dealer becase of cost & uncertain reasons. This could be big accidents on the highway.
Mar 30, 2023
I RENT THIS CAR FROM TOWER RENTALS I PAID 1300$ DAY BEFORE EASTER NO ONE WOULD COME GET IT FIX IT I'M IN QUEENS I GOT MONEY TOLLS AND GAS TOOK TO THEIR REPAIR SHOP IN BRONX YESTERDAY AFTER 4 HOURS THEY TOLD ME NOTHING WRONG SENT ME HOME AFTER THEY DID 50 MIN INSPECTION WHICH IT FAILED. THEY HAVE CAUSED ME TONS OF MONEY PARTS JUMPS TRAVEL TIME LOSS OF WORK AND DO NOT CARE OR REIMBURSE ME THE CAR SITS X TIME WON'T START AGAIN WITHOUT JUMP I SENT NUMEROUS EMAILS ASKING MY YEARLY RECEIPT ALL I'VE PAID STILL NOT GIVEN IT TO ME
Apr 29, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
3 complaints
My car is part of a campaign due to rod-bearing failure where the engine experiences problems such as complete failure, vibrating, hesitating, engine light on, and oil light on. I've been communicating with Hyundai who is not helping me with this issue. I was advised by them to continue driving the car "until the engine seizes", or I hear "a loud knocking noise". Upon inspection, three local Hyundai employees "agreed 100%" I need a new engine. However, per these employees Hyundai Corporate will not approve the replacement even though the vehicle is constantly experiencing the above symptoms above, simply because there is not a "loud knocking noise" coming from the engine. Even though ALL the other issues are present. This is very unsafe. I have a minor child I take to school daily, for an advisor to advise to drive the vehicle until "the engine seizes" is extremely dangerous, especially when they are aware my VIN is associated with engine replacement. My car exhibits symptoms of a rod-bearing failure and this multi-billion dollar company is taking advantage of hard-working urban mothers, by turning a blind eye and trying to require me to pay thousands of dollars up front for a problem THEY created by selling a vehicle with faulty engine. Again, the technicians indicated i in fact do need the engine replaced, but that Hyundai Corporate will require me to pay for a diagnostic test, rod-bearing test, and engine compression test because Corporate does not take their word for it. The fact a auto manufacturer is advising people to drive in such an unsafe manner is disheartening. If my child and I get injured in an accident by following their advice, our blood will be on their hands!
Oct 27, 2024
I have had a new engine put in my Sonata back at the beginning of 2023. For the past two days my car will jerk really hard, and then loose power not accelerating over 25 rpms and my check engine lights comes on when it jerks really hard.
Jan 22, 2024
PURCHASED NEW 2018 SONATA SEL MODEL IN CALIFORNIA. WHILE DRIVING, THE TRANSMISSION STARTS TO HARD DOWNSHIFT WHEN THE BRAKE IS APPLIED. I FOUND OUT THAT THIS HARD DOWNSHIFTING AND JOLTING/THUMPING OF ENGINE AND TRANSMISSION ONLY OCCURS WHEN COMING TO A STOP AT SPEEDS BETWEEN 10 TO 15MPH. IT CAN BE DESCRIBED AS FOLLOWS, AFTER THE BRAKE PEDAL HAS BEEN GENTLY APPLIED AND LIGHTLY RELEASED BUT THEN THE CAR ITSELF APPLIED ITS BRAKE AGAIN. IT TERRIFIES THE DRIVER'S DRIVING CONDITIONS, MENTALLY AND PHYSICALLY.
Sep 09, 2018
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
On [XXX] I was driving on [XXX] [XXX] from Rockville, Maryland when my vehicle (2018 Hyundai Sonata Limited) started to lose power and control and all dash lights started to show. I was able to move the vehicle to the highway shoulder before all power and control failed. Had I been moving at a higher speed or in heavier traffic, or been slower to react this could have led to a catastrophic incident. When the roadside assistance showed up they found that my alternator had completely detached from my vehicle. The vehicle was towed to the Sheehy Hyundai dealership in Waldorf, MD and examined on [XXX]. The maintenance staff informed me that there were 3 other similar cases they're working on, and that there is a flaw in the design of the alternator bracket using aluminum materials that failed, and that they've reported this systemic issue to the manufacturer but have yet to receive any indications that this would be considered for a recall despite the catastrophic impact this could have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 08, 2024
I was stopped at a red light and when it turned green, I began to accelerate. The car stuttered and the check engine light was blinking. I pulled over and had Autozone run the code. The code is P1326, engine knock sensor. It was put into limp mode and it shook pretty bad in lower gears while accelerating. I had to pull over and let several cars pass me as I couldn't go above 2,000 RPMs. When I got home, I called roadside assistance and had it towed to the nearest dealership. That was this morning (5-4-2022). I just purchased this car used in the beginning of March. I don't have all the records since I just purchased the vehicle used. I just changed the oil last week.
May 04, 2022
I WAS DRIVING MY CAR AT ABOUT 45MPH ON MY WAY TO WORK ON A HIGHWAY ROAD AND OUT OF NO WHERE IT JERKED AND THE CHECK ENGINE LIGHT STARTED FLASHING. CAR WOULD NOT ACCELERATE ABOVE 2,000 RPMS. WHEN THE CAR JERKED, IT WAS SO SUDDEN IT INJURED MY LOWER BACK. MY BACK HAS BEEN VERY SORE SINCE THIS INCIDENT. I THEN TOOK TO DEALER AND THEY SAID IT WAS A KNOWN ISSUE AND HYUNDAI HAD NOT RECALLED MY SPECIFIC CAR. DEALER WAS ABLE TO REPLICATE THE ISSUE. THE CLEARED THE CHECK ENGINE LIGHT AND SENT ME ON MY WAY. ONE MILE DOWN THE ROAD EXACT SAME THING HAPPENED. CAR IS CURRENTLY AT THEIR SHOP WITH NO ETA OF REPAIR.
Feb 26, 2020
TIRES
3 complaints
the Kumho 205/65 R16 treads are losing chucks of rubber on 3 tires with just under 17000 miles as of this date 7/24/23 and under 6 years old. ( their warranty states 60K or 6 yrs) Kumho will not warrant the tires in any way shape or form. Have tried to get some help from them since Jan of this year (2023) with no results. Also the service dept at the dealership tried to get me help but was not successful. Even after taking many pictures and information and sending them to Kumho. No help.
Jul 24, 2023
The contact owns a 2018 Hyundai Sonata equipped with Hankook Tires, Tire Line: Kinergy ST, Tire Size: 205/65/R16, DOT Number: (N/A). The contact stated that three of the four tires had failed. While the vehicle was in for a Vehicle State Inspection, it was discovered that the rear passenger’s side tire was deformed and wobbly which cause the vehicle to fail the inspection. Additionally, while driving approximately 70 MPH, the vehicle started shaking violently. The contact pulled over to the side of the road and stopped the vehicle. Upon inspection, it was discovered that the rear driver’s side tire had experienced a blowout. Additionally, the third tire was discovered to be deformed. The cause of the failure was not determined. The tire dealer and manufacturer were notified of the failure. The failure mileage was 28,000.
Sep 21, 2022
DRIVING ON AN EXPRESSWAY AND TRAVELING APPROX 60MPH THE REAR DRIVERS SIDE TIRE BLEW OUT I DID NOT STRIKE A POT HOLE AND THE CORRECT TIRE PRESSURE AS PER THE DOOR PANEL WAS IN THE TIRE. I MANAGED TO GET THE CAR OFF THE HIGHWAY WITHOUT FURTHER INCIDENT.
May 31, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
3 complaints
My 2018 sonata has been stalling out while I’m driving more so when I accelerate.I have a baby that I’m scared to drive with in the car because it does it randomly. It has been happening more & more everyday. I got new parts/starter etc. No codes on dash. Have an appointment next week with Hyundai to take a look.
Jul 04, 2023
ON FIVE SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY THE VEHICLE WILL LOOSE POWER AND ABILITY ACCELERATE WITH A FLASHING ENGINE LIGHT. THESE INCIDENTS HAVE ALMOST CAUSED ME TO BE REAR ENDED THREE TIMES BECAUSE YOU ARE NOT ABLE TO ACCELERATE ABOVE 60MPH IN RUSH HOUR TRAFFIC ON A BUSY INTERSTATE AND THE ABILITY JUST STOPS QUICKLY WITH NO WARNING. THE VEHICLE ALSO HAS BEEN HAVING THE RPMS DROP TO 0 AND SHOOT BACK UP WHILE BRAKING, AND WHILE DRIVING IT IS TOUGH TO ACCELERATE AND THEN YOU WILL FEEL A NOTICEABLE 'KICK' AND THE RPMS WILL SHOOT UP DRASTICALLY BEFORE IT WILL ACCELERATE. I HAVE HAD 2 SOFTWARE UPDATES DONE, A NEW WIRE HARNESS, KNOCK SENSOR CLEANING AND A KNOCK SENSOR REPLACEMENT. THE ENGINE CODE IS ALWAYS THE SAME 1326.
Nov 13, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE VEHICLE BECAME SLUGGISH, DECELERATED, AND FAILED TO ACCELERATE ABOVE 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504, (630) 851-2500) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: 15704477 WAS PROVIDED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.
Apr 25, 2019
AIR BAGS
2 complaints
I am Detective [XXX] #XXX with Austin Police Department Vehicular Homicide Unit and I worked a fatal crash 12/16/2025. The damage to the vehicle two vehicle should not have caused a death. The airbag became detached from the steering wheel and impaled into the drivers chest. I do have pictures but they are crime scene pictures and pictures of the decedent so I am not attaching them but if someone contacts me I can arrange that. I do not know the speed but I am going to image the module next week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 17, 2025
Hello im jesus ochoa on December 2 of 2022 i had a car accident i went underneath a simi truck and my air bags didnt deployed on my 2018 hyundia sonata and im worry of the new car i have from hyundai if the air bag didnt deployed on my 2018 hyundia
Jan 02, 2023
FUEL/PROPULSION SYSTEM
2 complaints
The fuel pump filter housing is the cause of the malfunction, it is available for inspection upon request. When I am driving I intermittently lose fuel delivery altogether and my car comes to a halt for a second until I press on the gas pedal to get the car going again, this puts myself and other people in danger if my car randomly stops while I am driving around others and causes crash risk. An independent service center ran a diagnostic and stated it was the fuel pump filter housing. It has not been inspected by the manufacturer, police, or insurance reps. But it has been inspected by the service center near me. An engine code was produced that pointed to the gas cap, but the gas cap was fine, which indicates fuel delivery issues. There was also shaking during acceleration prior to the incident happening. My VIN does not fall under the current extended warranty, but the issues are identical to the issues of the VINs that do fall under the extended warranty.
Aug 07, 2025
Fuel pump started going out. My brothers vehicle also started going out too in the same vehicle as this. It's clearly a wide issue. Car stalls when gas is at half tank.
Mar 27, 2023
SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns a 2018 Hyundai Sonata. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
May 21, 2025
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard with the maintenance message displayed on the instrument panel. The vehicle was taken to a dealer; however, the dealer was unable to determine the cause of the failure. One day while driving the vehicle, there was an abnormal tapping sound coming from the brake pedal while being depressed. The failure persisted while the brake pedal was depressed and the vehicle drove through a concrete post and a fence, causing damages to the post and the fence. The contact stated that the air bags deployed upon impact. Medical attention was not sought at the scene. The contact sustained bruising all over her body. A Police report was filed. The vehicle was driven back to her residence by a neighbor. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
Feb 28, 2023
SEAT BELTS,ENGINE
2 complaints
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where the dealer performed a compression check. The failure reoccurred. The vehicle was taken back to the dealer and the contact was advised to drive the vehicle until it blew up. In addition, the contact stated that all four seat belts had failed to function as intended. The contact stated that the front driver's side and passenger's side seat belts failed to retract as intended. The contact stated that the seat belts failed to secure the passengers in place. Additionally, the contact stated that the rear seat belts completely failed to retract as needed. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a combustion check and an oil consumption test to be performed out-of-pocket expense. The failure mileage was approximately 100,000.
Nov 12, 2024
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
May 15, 2024
STRUCTURE,UNKNOWN OR OTHER
2 complaints
The paint if pealing off in large sections due to a manufacturer defect in the primer. The flakes can fly onto the windshields of other vehicles causing collisions.
Dec 20, 2023
2018 Hyundai Sonata Sport+ with 23K miles that has White Pearl exterior paint. The paint (W8 or WW8) is peeling off from several locations (Hood and Roof). This has been a know issue with this type of paint on Hyundai vehicles but manufacturer is not taking any responsibility that paint or paint job is defective. One can google this issue and thousands of user complaints are there of different forums and messaging boards. Example: https://community.cartalk.com/t/2018-hyundai-sonata-paint-peeling/185473/7 https://www.reddit.com/r/Hyundai/comments/zt5lsk/warranty_extension_for_1718_elantrasonata_white/
Jan 05, 2023
FORWARD COLLISION AVOIDANCE
2 complaints
RIGHT WHEEL SPEED SENSOR FAILED IN FEB 2023 NOW LEFT REAR WHEEL SENSOR HAS FAILED IN AUG HAS 50486 MILES
Aug 20, 2023
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. THE CONTACT STATED THAT THE EARLY DETECTION, FORWARD WARNING, COLLISION WARNING, AND AUTOMATIC BRAKING FEATURES WERE INOPERABLE. THE VEHICLE WAS TAKEN TO GREAT LAKES HYUNDAI (9630 OH-14, STREETSBORO, OH 44241, (330) 422-1212) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE EARLY WARNING SENSORS COULD NOT BE RE-CALIBRATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300. *TT *TR
Jun 26, 2018
VISIBILITY/WIPER
2 complaints
PASSENGER SIDE WINDSHIELD WIPER WORKS WHEN IT WANT TO WORK.
Apr 27, 2021
THE LOW BEAM HEADLIGHTS AT NIGHT HAVE VERY DISTRACTING DARK LINE AND HALF MOON DARK SPOTS THAT SERIOUSLY HINDER THE DRIVER'S VIEW OF THE ROAD. THERE ARE MANY COMPLAINTS BY OWNERS AT CARGURUS.COM. JUST DO A SEARCH FOR 2018 SONATA LIMITED HEALIGHTS. MANY HAVE REPORTED THIS TO HYUNDAI AND TO NHTSA BUT SO FAR OUR COMPLAINTS HAVE FALLEN ON DEAF EARS. JUST HAVE SOME TEST DRIVE AT NIGHT ON DARK COUNTRY ROAD AND SEE FOR YOUR SELF. THIS IS GOING TO CAUSE SOMEONE TO BE KILLED.
May 03, 2019
STEERING,ENGINE
2 complaints
I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.
Feb 23, 2021
EVERYTIME I ACCELERATE MY SUV MAKES A VERY LOUD GRINDING / ? NOISES AND SOMETIMES WHEN I SLOW FROM ACCELERATING. TALKED WITH HYUNDAI MECHANIC THAT SAID THEIR MAY BE A ENGINE PROBLEM. ONLY HAD IT 1 MONTH. I AM AFRAID THAT IT WILL BECOME VERY DANGEROUS TO DRIVE IT.
Feb 27, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
THE LOCK FOR THE TRUNK , OPEN AUTOMATICLY , IT STAY LOCK AND WONT OPEN....
Feb 05, 2021
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE DRIVING 50 MPH, THE HEADLIGHTS FLASHED AND THE BRAKE AND REVERSE LIGHTS WENT OUT. THE CONTACT COULD NOT SEE THE ROAD AND SMELLED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS TAKEN TO STANLEY PARMA HYUNDAI (7115 BROOKPARK RD, PARMA, OH 44129, (216) 749-2525) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACING. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED EACH TIME. THE VEHICLE WAS THEN TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED AN UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 70,000.
Aug 05, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
I WAS ONE OF THE FIRST PEOPLE TO DRIVE OFF WITH THIS 2018 SONATA 2.0T TRIM IN ENDING OF 2017. FAST FOWARD TO NOW, I HAVE BEEN HAVING ELECTRICAL, LIGHTING AND ENGINE PROBLEMS. WHEN DRIVING AT NIGHT, IT IS HARD TO SEE WHAT'S 30 FEET FROM YOU ON THE GROUND BECAUSE THERE'S SOME PARTS THAT THE LIGHT DOESN'T ILLUMINATE VERY WELL. WHEN I HAVE MY CAR'S INTERIOR LIGHTS ON AUTO MEANING TO TURN ON, WHENEVER I OPEN THE DRIVER'S DOOR, IT DOESN'T TURN ON. SOMETIMES MY HEADLAMPS WON'T TURN ON NEITHER, WHEN I PRESS THE UNLOCK BUTTON FROM MY KEYS. COUPLE OF MONTHS BACK AND STILL IS HAPPENING TO THIS DAY MY CARS ENGINE WILL START UP FUNNY OR START UP A COUPLE OF SECONDS LATE AFTER PUSHING THE START BUTTON. IT EVEN HAPPENS WHEN I LET MY CAR SIT FOR A DAY WITHOUT DRIVING. I'VE BEEN TO THE DEALER NOW AND TOLD THEM ABOUT THE ISSUE WITH THE INTERIOR LIGHTS AND I AM WAITING ON THEM TO GET ME SOME NEW LIGHTS FOR THE INTERIOR (PRETTY SURE THAT'S NOT THE PROBLEM). I KNOW NOW THAT IT'S SOMETHING ELECTRICAL SEEING ALL THESE COMMENT/ISSUES LEFT ON HERE. I PAID TOO MUCH TO HAVE THIS HAPPENING TO MY CAR. MAYBE I SHOULD OF JUST STUCK WITH JAPANESE SMH. HELP PLEASE.
Mar 03, 2019
WHILE DRIVING MY VEHICLE AT NEARLY 70 MPH ON THE FREEWAY, MY CAR SUDDENLY FELT LIKE I HIT A BRICK WALL AND MY CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. I WAS THEN UNABLE TO ACCELARATE PAST 55 AND FELT MY CAR HAD A VERY SLUGGISH RESPONSE WHEN STEPPING ON THE GAS PEDAL. I WAS NEARLY HIT BY ANOTHER CAR BECAUSE THERE WAS NO WARNING (BREAK LIGHTS) WHEN MY CAR IMMEDIATELY SLOWED DOWN. I THEN HAD TO HAVE MY CAR TOWED 50 MILES FROM WHERE I WAS TO THE DEALERSHIP NEAR MY HOME. WHEN I BROUGHT IN MY CAR THEY SAID THEY HAD ANOTHER CAR WITH THE SAME EXACT ISSUE. I CALLED AFTER MY CAR HAD BEEN THERE FOR APPROXIMATELY THREE DAYS TO GET A STATUS UPDATE AND THEY SAID THEY STILL DIDN'T KNOW WHAT WAS CAUSING THE ISSUE, BUT THAT A THIRD VEHICLE HAD NOW BEEN BROUGHT IN FOR THE SAME ISSUE. TODAY A WEEK LATER, I CALLED TO GET AN UPDATE AND THE OTHER TWO VEHICLES THEY ARE FIXING WITH A NEW WIRING HARNESS; HOWEVER MINE THEY STILLL ARE UNSURE WHAT THE ISSUE IS. THIS IS NOW THE THIRD ISSUE I'VE HAD WITH MY CAR IN LESS THAN 13,000 MILES. PREVIOUSLY MY CAR WAS HAVING TROUBLE STARTING THE DEALER SAID EVERYTHING WAS FINE. ALSO MY FRONT RUNNING LIGHT BURNED OUT AT NEARLY 7K MILES.
Feb 21, 2019
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT IT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO A PALM TREE. AN INCIDENT REPORT WAS FILED, BUT NOT A POLICE REPORT DUE TO THE FACT THAT THERE WAS NO IMMEDIATE INJURY. THE CONTACT SUFFERED A SORE NECK AND A POSSIBLE WHIPLASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. KEARNEY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS CONTACTED AND A VOICE MESSAGE WAS LEFT. THE MANUFACTURER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 500. *TT CONSUMER STATED BRAKE PEDAL WAS PUSHED MULTIPLE TIMES AND SHE DID SEEK MEDICAL ATTENTION.*JB
Feb 01, 2019
TL* THE CONTACT OWNS A 2018 HYUNDAI SONATA. WHILE OPERATING THE VEHICLE, THE AUTOMATIC EMERGENCY BRAKING SYSTEM MALFUNCTIONED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO AUTOMATICALLY STOP WHEN A SECOND VEHICLE WAS PRESENT. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE AND WHILE DRIVING AT HIGHWAY SPEEDS WITH THE CRUISE CONTROL ACTIVATED. THE VEHICLE WAS TAKEN TO NAPLETON HYUNDAI GLENVIEW (1620 WAUKEGAN RD., GLENVIEW, IL) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 400. *TT CONSUMER STATED BRAKING WORKS WHEN CAR HAS CRUISE CONTROL ACTIVATED, WHEN RELYING IN "AEB" NOTHING HAPPENS. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/21/18*JB
Jun 01, 2018
STEERING,SUSPENSION,POWER TRAIN
1 complaint
During multiple dealership visits in 2025, my 2018 Hyundai Sonata Limited 2.0T was repeatedly returned in unsafe condition. Southern Hyundai installed both front CV axles and torqued them incorrectly. The right axle was later confirmed under-torqued by about 50 ft-lbs, and the left axle was later found over-torqued 40ft-lbs Priority Hyundai later identified and corrected the under-torqued right axle, which briefly improved symptoms but did not resolve the underlying issue. When I returned for a follow-up on October 29, 2025, for a documentation-only appointment due to an active corporate case, the dealer ignored my instructions and altered evidence by loosening and re-torquing the left axle nut without consent. They recorded the torque at 250 ft-lbs in the repair order but failed to capture the required photos or before/after readings and referenced the wrong vehicle’s torque specification (Hyundai Elantra) in the documentation. Since then, the vehicle has continued to show steering pull, vibration, and instability at speed. Several visits showed only 0–3 miles of verification driving after safety-critical repairs involving brakes, suspension, and driveline components. Aftermarket parts were installed when OEM parts were promised, and uneven tire wear developed quickly. Safety risks include wheel-bearing damage, steering loss, and driveline separation due to repeated improper torque and altered evidence. Independent Firestone and Honda technicians have verified these issues. The matter remains under active Hyundai Corporate Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 06, 2025
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
About a year and half ago, a lot of my engine trouble lights turned on while driving. It was sleeting at that time when the lights turned on and they're still on today. I paid to have the Hyundai dealer to check it out soon after the trouble lights first turned on. They diagnosed the problem as a faulty HECU. I would have had them replace this, but they estimated it would cost about $3800 to fix. This HECU malfunction is causing the following issues: ABS does not work, traction control does not work, forward collision prevention does not work, brake auto hold does not work, cruise control does not work probably because it can't auto brake any more. I've had some scary times driving and trying to stop when the roads have been wet or snowy.
Aug 16, 2025
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, jerked, and lost motive power. The check engine warning light was illuminated. The vehicle was able to restart but made an abnormal ticking sound. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.
Aug 06, 2025
EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE
1 complaint
Check engine light keeps coming on got it looked at , certain parts replaced & it’s still on something to do with the air filter
Jul 31, 2025
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
When starting car warning lights came on for ABS, AEB, Cruise Control. Cruise control is locked out and not working due to these warnings.
Jul 15, 2025
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.
Jun 10, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Multiple critical mechanical and safety issues have occurred with my 2018 Hyundai Sonata Sport. The vehicle has experienced persistent engine misfire, a severe oil leak, emissions system failure, and extensive paint deterioration. A certified technician confirmed an active oil pan leak with no dashboard warning lights, posing a fire and stalling hazard. To prevent further damage, I replaced the entire oil pan and spark plugs at a personal cost of approximately $800 at Firestone Complete Auto Care. The check engine light revealed diagnostic code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). An O’Reilly emissions scan confirmed the catalytic converter failure, and emissions status was marked “RED.” The vehicle will not pass an OBD-based emissions test. At 149,219 miles, Hyundai refused warranty coverage due to mileage. A certified Hyundai dealership quoted $3,722 to replace both the catalytic converter and valve cover gasket, which remains unaffordable and unrepaired. In addition, the factory-applied white paint began peeling severely from the hood and roof. Although Hyundai issued a warranty extension for this known defect, the dealership refused to repaint the hood, citing a minor dent — even though the peeling is clearly unrelated. The exposed metal has started to rust, risking structural deterioration. All concerns have been evaluated by certified Hyundai service and independent professionals. These combined mechanical, emissions, and exterior failures raise serious safety and durability concerns. I am filing this report to document manufacturer-related defects that may affect other owners of this model and year.
Jun 05, 2025
STEERING,POWER TRAIN,ENGINE
1 complaint
The engine stalls when driving, loses power, hard time to start. It uses an extensive amount of oil. Losing power/stalling can result in accident or fire in my engine. Yes check engine light came on said it was coils/plugs changed them 2xs already. Took it to a mechanic was told there’s a recall on engine it’s a valve that is not getting air through that can potentially case a Fire in my engine.
Apr 22, 2025
STRUCTURE,ENGINE
1 complaint
The engine burns oil, I have to get spark plugs every two months, and put oil in it almost every week. The check engine light is now flashing and is throwing more sensors. The paint on this car is also all peeling off.
Mar 18, 2025
LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
BSD system stopped working one day along with the Rear Cross Traffic Alert.The button which operates system does not come and system does not work. Warning lamp lit on instrument panel and said" check B SD system" meaning the whole system doesn't work. Took to my local shop and they couldn't repair as they stated the system is a proprietary system the had no software. service bulletin #19-BE-009H was issued in 5-19 by Hyundai for this issue with car. So there is a know problem
Mar 17, 2025
SUSPENSION,ENGINE
1 complaint
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. Additionally, engine oil was leaking onto the ground while the vehicle was parked. The contact stated that the dealer had previously replaced the spark plugs, and cylinders #3 and #4 twice, and an independent mechanic had replaced the front driver's side CV axle. The vehicle was towed back to the dealer, who determined that the engine had internal defects. The contact was informed that the engine and front CV axles needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the engine. The failure mileage was approximately 86,800.
Jan 28, 2025
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
When my car suddenly stopped on the highway, I encountered an issue with the “body control module.” The car wouldn’t start, and the key fob was ineffective. Additionally, the airbags stopped working. I don’t recall all the details, but I was unsure of where to report the dangerous vehicle. I’ve noticed several other Hyundai owners complaining about this issue, where their cars suddenly stop in the middle of nowhere.
Dec 29, 2024
SEAT BELTS,VISIBILITY
1 complaint
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Oct 17, 2024
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Jul 25, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Vehicle 1 operating normally in traffic on [XXX] in Westfield MA. Operator 1 notices alert on dashboard. As Operator 1 looks down briefly and returns eyes immediately to the road, she sees Vehicle 2 braking to slow or stop. Operator 1 depresses brakes, but vehicle does not slow as it usually does, nor does Automatic Emergency Braking engage as it always has in the past. Front of Vehicle 1 makes contact with rear of Vehicle 2. Dashcam footage appears like brakes did not activate at all, either manually or automatically. Vehicle 1 airbags deploy. Westfield Police respond, as well as Westfield Fire, who cut the battery cable. Vehicle towed to Interstate Towing, Inc. Yard 5, 20 Clifton St, Westfield, Ma 01085. (413) 593-1900 interstatetowing.com. Owner 1 viewed vehicle at tow yard, and noted that the battery was completely melted, with only portions of the plastic casing along with internal plates visible. Much of the plastic and rubber components immediately adjacent to battery location were melted and deformed. As a layperson, it almost appears as though the battery was in the process of shorting out just prior to the collision, possibly rendering many of the safety systems inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 11, 2024
SUSPENSION,SEATS,FORWARD COLLISION AVOIDANCE
1 complaint
ABS module stopped working and the ABS module light is on. Car automatically brakes by its self sometimes or locks up at stop lights creating dangerous driving situations
Nov 27, 2023
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Warning lights keep coming on for ABS and Blind Spot Detection. Please help as I know this has been recalled in other 2018 Sonatas. So why is my VIN # not included in these recent recalls?? I FEAR for mine and my daughter's safety as she turned 16 in February 2023 and started driving this car in August 2023. PLEASE HELP!!
Nov 21, 2023
SEATS
1 complaint
The drivers seat operation is going berserk. I can not get it to move at times and at other times it only partially operates. It also may do the opposite of what control direction I move it! I had to drive home today not being able to to the gas pedal well...very dangerous.
Nov 07, 2023
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 60 MPH the vehicle suddenly began sputtering and then completely stalled. The contact had to coast to the side of the road and noticed the check engine light illuminated. After approximately 10 minutes, the vehicle was able to restart. When starting the vehicle there would be a sputtering followed by the vehicle shutting off. The failure began to occur while idle as well. The contact stated that while attempting to reverse out of a parking spot the vehicle suddenly accelerated forward instead. As a result, the vehicle ended up crashing into a concrete light post. The air bags did not deploy. There were no injuries or medical attention needed. The vehicle was able to be driven after. No police report was filed. The vehicle had been towed to the dealer who had stated that the starter relay issue may be the cause, however, because of not being able to duplicate the failure they were unable to give an official diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
Aug 30, 2023
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power and stalled in traffic. The vehicle was misfiring, and the RPM was abnormally elevated. While driving 40 MPH, the vehicle stalled again. There were no warning lights illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact was adding approximately two quarts of engine oil every two weeks. The vehicle was taken to the local dealer but was not diagnosed. The vehicle was taken to another local dealer, Twin City Hyundai (3024 Alcoa Hwy, Alcoa, TN 37701, (866) 229-3953) but was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 33,000.
May 15, 2023
SERVICE BRAKES,ENGINE
1 complaint
As soon as I start to press on my brakes the vehicle starts violently pulsating and locks up. Took the dealership they said my rotors and brakes were fine and we're unable to give any reason for this. Without brakes I cannot stop my vehicle and it seems like a faulty ABS but no light on dashboard. The engine consumes nearly 5.2 qts of oil in 1000 miles. Being this is not normal I have no idea I was running out of oil as soon as I was changing it which could have led to my entire engine stalling out and causing me to wreck. It's putting my life as well as other people's on the roads and danger
Mar 03, 2023
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
I was driving on freeway and all dashboard warning started to flicker on and off simultaneously then my steering wheel locked in place. I was unable to stop or turn wheel and had to maneuver car until it came to a stop. I had to get it towed home. I spoke with dealership and asked me to tow it to them so they can look at it and gave me a report that mention nothing about what I originally told them it did while I was driving but pointed out everything else that was wrong with it that added up to more than $4,500.00 in repairs. Dealership guy got upset that I asked him to email rather than phone calls and didn’t want to answer anything through email only phone calls he was refusing service and kept pushing us to approve all the other expenses without telling me anything about why the car did what it did. He then told me that it was my fault since car was just passed over 100,000 miles and I should’ve known that was going to happen. Luckily nobody got hurt during this. My wife was pregnant at the time and thank goodness nothing bad happened and dealership guy was so unprofessional and rude and just wanted our money rather than help by giving us any answers.
Feb 06, 2023
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
My car was serviced at Hyundai dealer for other problems while my car was being serviced the service department said they fixed a recalled latch on trunk I never had problems with trunk before the so called recall was fixed Now my trunk is stuck close and pops open and is very hard to close once open you have to slam it shut once shut it will not open I had a tail light out I press the button to open the trunk and after riding around for Three Days it popped open and I fixed the tail light within 3 weeks the tail light is out again and my trunk is still stuck shut I called the dealership and it’s seems as though it’s not important and been giving appointments so far away
Nov 17, 2022
FIRERELATED
1 complaint
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving, the vehicle caught fire without warning. No warning lights illuminated. The air bags did not deploy. The fire department was notified and was able to extinguish the fire. The origin of the fire was unknown. The contact sustained a burn to her inner left ankle. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The vehicle was deemed totaled by the insurance. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Oct 12, 2022
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Engine takes a long time to start up, about 10-15 seconds of pushing the start button starts engine which is probably not good for the car. Also, the car jolts/ wants to stop while driving. Has been an ongoing issue since the week of 9/5/22. Loss of motor power issue sounds like what is going on with my 2018 Hyundai Sonata vehicle.
Sep 27, 2022
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.
Sep 20, 2022
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
Dec 02, 2021
ELECTRICAL SYSTEM,TIRES,SERVICE BRAKES
1 complaint
2018 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO RUSTY BRAKES. *LD THE CONSUMER STATED THE VEHICLE HAD ISSUES START DURING COLD WEATHER. IT WOULD TAKE ABOUT 15 MINUTES OR LONGER FOR THE VEHICLE TO TURN ON. THE BATTERY NEEDED TO BE REPLACED PREMATURELY. *JS
Apr 23, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
ROUGH VIBRATION SLOWLY COMING UP STEERING WHEN BRAKING TO STOP. COULD BE ROTORS OR TIRES. STARTED A FEW MONTHS AGO.
Apr 23, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THIS CAR HAS A MIND OF IT ON WHEN I TURN ON HEAT THE RADIO STATION GOES STATIC VERY BAD ENGINE LIGHT KEEP COMING ON GO TO DEALERSHIP THEY KEEP ON RESET INSTEAD OF FIXING IT YESTERDAY MY STARTER BURN OUT .JUST OUT THE BLUE WITH NO WARNING SIGN IT WAS GOING OUT
Jan 23, 2020
VEHICLE SPEED CONTROL,ENGINE
1 complaint
ON 2 DIFFERENT DAYS THE CAR KILLED ON THE HIGHWAY. BOTH TIMES THE HYUNDAI SERVICE DEPT. LOOKED AT IT. THE FIRST TIME, THEY SAID THE SOFTWARE UPDATE THAT WAS WORKED ON A FEW MONTHS PREVIOUS, HAD A GLITCH IN IT. THE SECOND TIME THEY SAID THEY DIDN'T KNOW WHY IT HAPPENED. WHILE DRIVING THE RPMS WILL RACE UP BUT THE CAR DOESN'T MOVE MUCH. THEY SAID IT DIDN'T DO THAT WHEN THEY DROVE IT. ALSO SINCE THE FIRST SOFTWARE UPDATE WAS DONE , IF I DRIVE 80MPH (ON THE INTERSTATE HWY.) THE SEATS SHAKE.
Nov 09, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
"MULTIPLE WARNING LIGHTS ARE COMING ON THE DASH FOR ABS FAILURE."CAUSE: 5891R00 HYDRAULIC MODULE ASSEMBLY REPLACED. "SCAN TEST CODES C1741, C2402, C1360 DIAG SYSTEM. LINE CASE NUMBER 2019080600434 PERFORM VOLTAGE AND GROUND TEST PER TECH LINE FOUND ABS HYDRAULIC UNIT INTERNAL FAILURE, REPLACED ABS HYDRAULIC UNIT, PERFORM ALL CALIBRATIONS AND VARIANT CODING CLEAR CODES, RESET ADAPTIVES. PROBLEMS OF YELLOW LIGHT COMING ON ON DASH WAS DURING ACCELERATIONS AND TURNING CRUISE CONTROL ON
Aug 10, 2019
EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER
1 complaint
I PURCHASED THE 2018 HYUNDAI SONATA 2.0T ON 8/27/18. AFTER WE WERE ABLE TO EXPERIENCE DIFFERENT DRIVING CONDITIONS AND SITUATIONS, MY HUSBAND AND I NOTICED THAT (1) AT NIGHT, WHILE DRIVING ON THE HIGHWAY, THE WINDSHIELD APPEARED VERY DARK AS IF IT WAS HEAVILY TINTED,AND MAKING IT DIFFICULT TO SEE THE ROAD. (2) WHEN DRIVING ON HIGHWAY OR ROAD, WITH NORMAL BEAM HEADLIGHTS, WE NOTICED THAT THE LINE OF DEMARCATION FROM HEADLIGHT TO DARK ROAD WAS VERY CLOSE TO THE FRONT OF THE CAR. THE REASON GIVEN BY THE MAINTENANCE DEPT WAS THAT THIS WAS SO CARS IN FRONT WOULDN'T BE BLINDED BY THE HEADLIGHT. TO US, IT SEEMED THAT THE HEADLIGHTS WERE AIMED TOO LOW. I SHOULD BE ABLE TO SEE MORE THAN 20 FEET IN FRONT OF MY CAR. WE WERE TOLD THAT NOTHING COULD BE DONE. ALSO, WHEN MAKING A TURN, THE AREA OPPOSITE THE DIRECTION OF THE TURN IS COMPLETELY DARK BECAUSE OF THE WAY THE HEADLIGHTS WORK ON A TURN. THIS IS EXTREMELY DANGEROUS-SHOULD SOMEONE DECIDE TO WALK THERE OR IF THERE IS AN ANIMAL, I WILL NOT BE ABLE TO SEE ANYTHING. AGAIN I WAS TOLD THERE WAS NOTHING THEY COULD DO. (3) MY HUSBAND PUT RAIN-X ON ALL THE WINDOWS OF THE CAR. IT WORKED ON EVERY WINDOW EXCEPT THE WINDSHIELD. WE THOUGHT THERE WAS SOME SORT OF COATING PLACED BY THE MANUFACTURER. I WAS TOLD NO THERE WAS NOT. THEY COULD NOT UNDERSTAND WHY THE RAIN-X DIDN'T TAKE. THEY TOLD ME THAT THEY SPENT QUITE A BIT OF TIME "SCRAPING THE WINDSHIELD", BUT NOTHING CAME OFF. WE STILL DO NOT KNOW WHY IT SHOULD DO THAT. (4) I NOTICED. WHETHER I WAS DRIVING IN SMART OR SPORT MODE, THEIR IS AN ANNOYING HESITATION WHEN I STEP ON THE GAS. WHEN THE STOPLIGHT TURNS GREEN, IT TAKES SEVERAL SECONDS BEFORE THE CAR IS ABLE TO MOVE AT NORMAL SPEED. WE WERE TOLD THAT THEY RECEIVED LOTS OF COMPLAINTS ABOUT THAT, BUT NO OFFER FOR A FIX.
May 19, 2019
SEAT BELTS,ENGINE,VISIBILITY/WIPER
1 complaint
WHILE DRIVING 30MPH APPROACHING A RED LIGHT, MY 2018 SONATA CUT OFF ONCE I CAME TO A COMPLETE STOP AT THE RED LIGHT. I WAS IN CITY LIMITS APPROACHING A HWY INTERSECTION. THE CHECK ENGINE LIGHT CAME ON AND THE CAR RESTARTED AFTER ONE ATTEMPT. ONCE THE VEHICLE RE STARTED IT WAS SLUGGISH,SPUTTERING AND WOULD NOT ACCELERATE OVER 20MPH... I MADE IT HOME SAFELY NONETHELESS. I LEFT THE CAR PARKED FOR APPROX 10 MINS AND IT RESTARTED EASILY. I THEN DROVE IT DIRECTLY TO THE LOCAL DEALER WHERE THE CAR WAS PURCHASED. I WAS TOLD THE CAR STOPPED BECAUSE THE ENGINE SYSTEM REQUIRED AN UPDATE. THE UPDATE WAS COMPLETED AND I DROVE THE CAR HOME. THE NEXT DAY OR MAYBE TWO DAYS LATER I RECEIVED A LETTER FROM THE DEALERSHIP SAYING MY CAR REQUIRED A FREE RECALL AND TO SCHEDULE A DATE TO HAVE THE CAR SERVICED. OVER THE PHONE I WAS TOLD SOMETHING ALONG THE LINES OF THE ENGINE HARNESS NEEDED TO BE REPLACED. WHEN THE CAR'S ENGINE CUT OFF IN TRAFFIC I WAS EN ROUTE TO PICKING UP MY TODDLER. I NO LONGER FELT SAFE DRIVING THE VEHICLE AND I TRADED THE CAR IN AND CUT MY LOSSES, WHICH WERE SUBSTANTIAL. OTHER PROBLEMS I NOTICED IN THE TIME I HAD THE VEHICLE WERE THAT THE BACK PASSENGER SEAT BELT LOCKED OR ANCHORED IF I LEANED FORWARD SLIGHTLY AND LOW VISIBILITY AT NIGHT THROUGH THE FRONT WINSHIELD.
Apr 24, 2019
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
I OWN THIS 2019 SONATA SINCE 1/16/19. WAS RUNING GOOD AT THE FIRST. BUT COUPLE TIMES START SHOWING THE ENGINE LIGHT FOR SECONDS. BUT ON APRIL SUNDAY 14 2019 MY CAR SHOWS THE ENGINE LIGHT AND THE TIRE CONTROL STABILIZER AT THE SAME TIME THEN THE CAR START SHAKING LOSSING SPEED,THE BRAKES GETTING HARD AND POWER STEERING. . LUCKY I WENT AT 10MPH TO 15MPH.THE VEHICLE WILL BE PLACED IN A TEMPORARY ENGINE PROTECTION MODE WITH REDUCED POWER AND ACCELERATION. NO SPEED NO ACCELERATION THEN I PARK IN A PARKING LOT FOR TOWING AT THE NEAREST HYUNDAI DEALERSHIP. TECHNITIA FOUND CODE( P0638 ) ACTIVE CODE AND (P211935002A00 THROTTLE BODY CARBON CLEANING- ADJUSTMENT AND FOUND RUBBER GROMMET STUCK IN THE THROTTLE BODY ROVED GROMMET. THIS CAUSE TROUBLE WITH THE INTAKE AND INJECTORS MAKING THE CAR LIMP AND STATE IN PROTECTION MODE. I HAVE LUCKY I WASN'T IN THE FREEWAY AT 55,60 TO 65 MPH. O CAN BE A DIFFERENT RISK AND DANGEROUS FOR ME AND OTHERS DRIVERS. PLEASE TAKE THIS NOTE SERIOUSLY BEFORE SOMETHING WORSE CAN HAPPEN TO OTHERS DRIVERS . THANK YOU SO MUCH.
Apr 18, 2019
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
I WENT INTO PURCHASING DEALER FOR FIRST OIL CHANGE AT 5100 MILES, THEY FLASHED COMPUTER AND LOADED UPDATE HYUNDAI CAMPAIGN 953 PRODUCT IMPROVEMENT. ABOUT 50 MILES AFTER THE RECALL WAS PERFORMED MY CAR WENT INTO LIMP MODE AND IS BARELY DRIVEABLE. CAR WAS ALSO HESITATING, AND BUCKING A BIT. TOOK IT BACK TO DEALER THEY STATED THE CODE DIDN'T APPLY TO MY CAR AND FLASHED IT AGAIN. IT AGAIN WENT INTO LIMP MODE AFTER 50 MILES OR SO. THE RECALL IS SUPPOSED TO PLACE THE VEHICLE IN LIMP MODE DUE TO ROD BEARING WEAR. MY CAR HAS 5,400 MILES ON IT AND IT NOW AT A DIFFERENT DEALER. GOT INFORMATION FROM THAT DEALER REGARDING A TBS #19-01-002 AND LOOKS LIKE ENGINE REPLACEMENT OR WIRING HARNESS.
Feb 11, 2019
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
SINCE THE YEAR 2017 WHEN USING A PORTABLE AUDIO DEVICE CONNECTED TO THE POWER OUTLET THE SYSTEM TURNS ON AND OFF.DRIVERS FOG LIGHT BEEN REPAIRED TWICE IN JULY 2018.LEFT FOG BULB BEEN REMOVED PREVIOUSLY INSTALLED FOUND BURNED GREASE WAS ADDED TO SOCKET GREASE WAS ALSO PUT ON SENSOR ON DRIVER DOOR BECAUSE RADIO SYSTEM WAS STAYING ON AFTER TURNING VEHICLE OFF,CLOSING DRIVER DOOR AND AFTER CLICKING THE ALARM TO LOCK DOOR RADIO WAS STILL PLAYING. DRIVER BRAKE LIGHT HAD TO BE REPLACED. SEPTEMBER 2018 REMOVED AND REPLACED THE FOG LAMP/DRL ASSEMBLY THE SOCKET FOR THE BULB MELTED,CAUSING THE PLASTIC TO WARP AND THE CONNECTOR WITH NEW BULB WOULD NOT LOCK IN.NOW THE WIPERS ARE BAD. I'M ALSO HAVING OTHER PROBLEMS WITH THE BRAKES AND GAS MILEAGE BUT BECAUSE IT CAN NOT BE DETECTED I'M BEEN TOLD IT'S NOTHING WRONG WITH IT.JUST LIKE WHEN I TOLD THEM IT WAS SOMETHING GOING WITH THE LIGHTS BUT IT WAS NOTHING THEY COULD DO. NO I'M NOT A MECHANIC BUT I KNOW THAT I'M NOT SUPPOSED TO HAVE ALL THESE PROBLEMS WITH BRAND NEW 2018 MODEL I DIDN'T HAVE DO THIS MUCH REPAIR ON USE CAR. I BEEN COMPLAINTS ABOUT THIS CAR SINCE I BOUGHT IT AND THEY JUST BEEN GIVING ME THE RUN AROUND TELLING LIKE THE GAS MILEAGE READING IS NOT GOING TO ACCURATE YOU SOMETIMES HAVE TO JUST ESTIMATE OR THINGS GO OUT. I HAVE TWO HYUNDAI SONATA THE DIFFERENCE IS ONE JUST ANOTHER COLOR AND I'M NOT HAVING ALL THESE ISSUES WITH IT.AT LEAST NOT YET.
Nov 29, 2018
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNED A 2018 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT COULD NOT STOP THE VEHICLE DUE TO THE STIFFNESS OF THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT PASSENGER DOOR OF ANOTHER ONCOMING VEHICLE. ALL OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH DRIVERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Aug 02, 2018
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
THROTTLE RESPONSE: FEELS LIKE THE OLD VEHICLES WITH A FLAT SPOT IN THE CARBURETOR ACCELERATOR PUMP. THE "THREE SECOND' RULE APPLIES WHEN THE THROTTLE PETAL IS PUSHED. THERE IS A SERIOUS HESITATION AS THE ENGINE TENDS TO FALL FLAT BEFORE ACCELERATING. HAS TO DUE WITH THE SIX SPEED AUTOMATIC TRANSMISSIONS DUEL CLUTCH WHICH ACTS AS IF A PERSON WERE OPERATING A STANDARD TRANSMISSION CLUTCH. I HAVE DISCUSSED THIS PROBLEM/CONCERN SEVERAL TIMES WITH THE SERVICE DEPARTMENT WHERE THE VEHICLE WAS PURCHASED. THE SERVICE DEPARTMENT INDICATED THEY RECEIVE NUMEROUS COMPLAINTS. IT IS INDICATED THE DRIVERS EITHER LOVE THE VEHICLE WITH THIS PROBLEM OR HATE. WE WERE NEVER TOLD OF THIS SITUATION. AND THERE IS NO FIX FOR THIS. THIS SITUATION CAN OCCUR WHEN LEAVING A STOPPED POSITION, WHEN TURNING RIGHT OR LEFT FROM A STOPPED POSITION, ACCELERATING UP A HILL IN MOVING TRAFFIC OR ON A STREET. THIS ALL DEPENDS ON THE DRIVERS REACTION TO THE THROTTLE PEDAL. WHEN ONE NEEDS TO ACCELERATE WHILE IN MOTION THERE TENDS TO BE A SHUDDERING/STUTTERING OF THE ENGINE. THIS PROBLEM HAS OCCURRED SHORTLY WE PURCHASED THE VEHICLE IN FEBRUARY 2018 AND HAS BEEN ON GOING. I SET THE "WHEN DID THIS HAPPEN" AS STARTING DATE. CAN BE VARY CONCERNING WHEN ENTERING TRAFFIC FOR OLDER DRIVERS. I CANNOT FIND ANY MORE DESCRIPTIONS FOR THIS SITUATION. THERE ARE NO DOCUMENTS AT MY DISPOSAL AT THIS TIME. THANK YOU.
Jul 02, 2018
SUSPENSION
1 complaint
WAS DRIVING A BRAND NEW HYUNDAI SONATA 2018 VEHICLE FOR A WEEK WITH 300 MILES ON IT AND WAS ABOUT TO EXIT ON A FREEWAY RAMP, BUT SUDDENLY LOST CONTROL OF THE STEERING. THE VEHICLE HAD TO BE TOWED AND WHEN THE MECHANICS AT THE HYUNDAI DEALERSHIP TOOK A LOOK AT THE VEHICLE, THEY WERE UNSURE OF HOW THE LOWER ARM ASSEMBLY ON THE FRONT DRIVER'S SIDE (FRONT SUSPENSION CONTROL ARM) WITH THE BALL AND JOINT CONNECTION WAS DISCONNECTED, WITHOUT HAVING ANY SCUFFS/SCRATCHES ON THE ARM ASSEMBLY OR FRONT BUMPER IF SOMETHING WERE TO HAVE BEEN RUN OVER, BUT HYUNDAI REFUSES TO ADMIT ANY FAULT AND DISREGARDS ANY POSSIBILITIES OF PRODUCT ISSUES AND PUTS THE BLAME ON DRIVER. THE PICTURES TAKEN SHOW NO SCRATCHES OR SCUFF MARKS DIRECTLY TO THE CONTROL ARM, NOR THE BUMPER OF THE VEHICLE, WHICH DENIES THAT A COLLISION COULD HAVE RESULTED IN THE DAMAGE, YET HYUNDAI BELIEVES THAT THERE WAS A COLLISION PER THE DRIVER THAT CAUSED THE DAMAGE. THIS IS A SERIOUS ISSUE ESPECIALLY SINCE IT OCCURRED WHILE THE VEHICLE WAS IN MOTION. HAVE BEEN TRYING TO UNDERSTAND HOW THIS HAPPENED, BUT HYUNDAI ONLY PROVIDES VAGUE RESPONSES TO CLAIMS AND QUESTIONS AND FAILS TO PROVIDE ANY SOLID EXPLANATIONS REGARDING THE ACTUAL ISSUE OF THE LOWER CONTROL ARM ASSEMBLY AND SIMPLY DICTATED THE RESULTS OF THEIR INSPECTION AS "NO ISSUES WITH THE BRAKING OR STEERING SYSTEMS" WHEN I SPECIFICALLY HAD AN ISSUE WITH THE LOWER ARM ASSEMBLY PART. CURRENTLY HAVE AN ON-GOING CASE WITH HYUNDAI CONSUMER AFFAIRS (#10727408) WITH NO HELPFUL OR ACCURATE EXPLANATIONS OR ACKNOWLEDGMENT OF THE SAFETY ISSUE AT HAND FROM HYUNDAI.
Jan 24, 2018
Frequently Asked Questions
How many problems does the 2018 HYUNDAI Sonata have?
The 2018 HYUNDAI Sonata currently has 334 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2018 HYUNDAI Sonata?
The most common problems reported for the 2018 HYUNDAI Sonata are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2018 HYUNDAI Sonata problem data come from?
All problem and complaint data for the 2018 HYUNDAI Sonata comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - HYUNDAI Sonata
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other HYUNDAI Models
Accent
Azera
Elantra
Elantra GT
Elantra N
Elantra Touring
Entourage
Equus
Excel
Genesis
Genesis Coupe
Hyundai Steel Industries, Inc.
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models