2025 INFINITI QX80 Problems

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Premium Report

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on August 1, 2025, yet the infotainment defect persisted. Both systems are currently installed in my vehicle and are available for inspection upon request. How was your safety or the safety of others put at risk? The front collision detection system malfunction directly compromises my ability to rely on the vehicle's built-in safety features to prevent or mitigate crashes. Additionally, the infotainment screen has frozen and reset while the vehicle was in motion. I have also been locked out of my vehicle twice while the engine was running, which created a dangerous situation. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. On July 25, 2025, a technician at Georgetown Infiniti attempted and failed to connect their own phone to the CarPlay system, confirming the defect was in the vehicle and not my personal device. The collision system malfunction has been documented across multiple service visits at both Georgetown Infiniti and Grubbs Infiniti. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle has been inspected and serviced by authorized Infiniti dealerships, specifically Grubbs Infiniti and Georgetown Infiniti, both of which are manufacturer-authorized service centers. Most recently addressed 2/4/20226. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The infotainment screen displayed warning messages, froze, and reset while driving. The front collision system displayed malfunction warnings on the dashboard.

Apr 05, 2026

SEAT BELTS

1 complaint

The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the seat belt receiver was damaged by the third-row seat. The vehicle remained at the dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Feb 27, 2026

STRUCTURE

1 complaint

While driving my Infiniti QX80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. The vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. I brought this to the dealer, but they could not resolve the issue. They replaced the mirror, yet it did not help and actually made the vibration worse. Now they claim this is "normal" and that nothing can be done. However, the vibration is constant and unacceptable for safe driving. I request further investigation and resolution.

Feb 17, 2026

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind me which I almost hit) and displayed the frozen image to the driver the entire time driving the car, including at highway speeds, and which could not be manually removed from view (including by pressing the camera button); and (2) the backup camera not turning on at all when the QX80 is put in reverse, not could the backup camera be turned on manually by pushing the camera button. I attached some photos of the frozen rearview/backup camera which remained displayed to the driver the entire time driving the car, including while traveling on the interstate at highway speeds (65 mph) when the photos were taken attached below. The date below is the date of the photo, however backup camera malfunctions has occurred numerous times and dates. I also have numerous videos of the malfunctions described herein that I can also share.

Oct 15, 2025

AIR BAGS

1 complaint

A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air bags to be deployed. One in particular told us to make sure we reported this to the insurance company.

May 08, 2025

Crash: 1

UNKNOWN OR OTHER

1 complaint

Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode.

Jan 13, 2025

SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangerous driving environment. Only resolution, to date, is to press and hold for 10-15 seconds the powerbutton to shutoff. Having to do this while driving is dangerous. Other isntances where the car pneumatic suspension system - connected to said infotainment system - faults and creates the car to go up/down while driving. This is similar to a friend who has the same exact car, who's having the same exact issues. There is no resolution. This car NEEDS TO BE TAKEN OFF THE ROAD UNTIL INFINITI CAN PROVE STABLE COMPUTER FUNCTIONALITY. IT WILL CREATE ACCIDENTS/DEATH. This has happened numerous times. Photo is from most recent after driving "blind" on the cluster back to our driveway to take a picture.

Dec 26, 2024

4.5/5.0

48 reviews

INFINITI QX80 VIN Decoder — Free VIN Check Video Guide

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Where to Find VIN for Problems Check

To check for problems and complaints on your 2025 INFINITI QX80, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2025 INFINITI QX80 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2025 INFINITI QX80 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2025 INFINITI QX80 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2025 INFINITI QX80 Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2025 INFINITI QX80 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your INFINITI dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2025 INFINITI QX80 have?

The 2025 INFINITI QX80 currently has 7 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 INFINITI QX80?

The most common problems reported for the 2025 INFINITI QX80 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 INFINITI QX80 problem data come from?

All problem and complaint data for the 2025 INFINITI QX80 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2025 INFINITI QX80?

You can report safety problems with your 2025 INFINITI QX80 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2025 INFINITI QX80 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2025 INFINITI QX80 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2025 INFINITI QX80. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.