2012 KIA Optima Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
900
Complaints Reported
Complaints by Component
ENGINE
267 complaints
June 26th 2025 my Kia optima 2012 EX quit on interstate 65 in Alabama was towed to dealership 10 days later was requested that I turn in maintenance records which I did. 10 days after that I was contacted and I was told that they could not read some of the records i so resubmitted. No official diagnosis was told they just informed me that the motor would be replaced. They've since removes it from the dealership to a third location. Spoke with Kia consumer affairs in a three-way call to the dealership we were hung up on three times. Trying to find out where the car had been towed to. The car is now at Monrovia towing in Alabama at $40 a day. I have takwn good care of this Kia it falls under all the criteria there were no lights no warning signs it just shut down. Not only was the dealership evasive about their decision or the decision they made me feel as if I had done something wrong when I've only had the car 3 years taken very good care of it had the oil change by fiance the records and receipts of purchase oil. Devastating. Lengthy and financially crippling. I was lead to believe early on that it was a done deal to replace the engine . They accused of fraud in regards to the records. Untrue. This has caused so much stress and anxiety in my life. I am now without transportation. I have a special needs daughter and this car was a lifeline for us. I did nothing wrong I loved this car . I'm now having to let the car go because the towing company is going to auction the car.
Nov 11, 2025
Bearing wear resulted in the engine seizing.
Sep 12, 2025
I took my car to the KiaOfLynchburg dealership for get the recalls done and diagnostic test on my engine as it was knocking and they had it since may 06, 2025. The dealership said at first I had a code to get the engine replaced no cost. Now got a phone call on June 19, 2025 saying how my car was on fire but the fire department made it on time to put it out. So did the claim on it they denied me saying it’s due to a aftermarket but tell me it cause of oil leak. And I do not have no aftermarket hook up in the vehicle. Now they won’t take responsibility for the damage they did to my car
Aug 26, 2025
My 2012 Kia Optima experienced engine failure due to a dropped valve. The dealership (Kia of Des Moines) performed a borescope inspection but stopped after discovering the broken valve. This means rod bearing failure was not ruled out. Two separate service reports conflict, one citing Cylinder 2 and another citing Cylinder 3. Kia denied coverage, citing that the failure was unrelated to the settlement and outside the mileage warranty
Aug 21, 2025
Driving home from an oil change. All of a sudden all power was lost. Luckily a wide spot in the road was right there. Car would not start back up. Checked oil- it was good. Had car trailered to a mechanic. He took off oil filter and cut it in half- was full of metal shavings. Said needs new engine. We trailered the car back home, where it currently sits. If the wide spot in the road wasn’t there, they’re likely would have been an accident being this was right on a sharp corner.
Aug 19, 2025
+ 262 more complaints for this component
STEERING
146 complaints
The contact owns a 2012 Kia Optima. The contact stated while driving at an undisclosed speed, the contact heard an abnormal clicking sound while the steering wheel was vibrating. No warning light was illuminated. The contact stated that the abnormal clicking sound was heard while making right turns. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.
Apr 16, 2025
The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds on several occasions and making a turn, there was a loud popping sound coming from the steering column and the wheels. Additionally, while attempting to shift into reverse, there was a popping sound coming from the steering column and floorboard. A mobile mechanic went to the residence where the vehicle was parked and stated that the failure might be associated with the steering column. The vehicle was not repaired. The vehicle was taken to a parts store where a handheld diagnostic scanner retrieved a fault code for steering wheel angle sensor signal failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 202,000.
Mar 12, 2025
MY VEHICLE HAS 75,583. I received a recall for 3 items and made an appointment and took the car in for the work. I noticed that their wasa slight dead spot in the centeing of the steering and asked if there was any adjustmen. I was told there wasn't but they would check it because there was a known problem thith the plastic gear in the electric motor's connection to the rack that wears out and can completely disintegrate. when I picked up the vehicle they had obviously checked it because the slight dead spot had turned into a clunk. As there was no recall they would nothing about it as the vehicle was out of warranty (10 years, 100,000 miles). Had it had a higher annual mileage it would have been replaced under warranty. My concern is that this fault may be hidden by the warranty coverage. If the plastic gear fails completely the steering could become locked or inoperable. This is clearly a well known problem as there is a youtube video showing the replacement process. This actual mechanism may be used on several other years and models. The video is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 02, 2025
The steering is making a clunking noise when backing up and going forward at low speed. There is a TSB by Kia about the steering motor rubber gear spacer that simply disintegrates over time but Kia is only performing repairs on vehicles in warm humid areas up to South Carolina. Why up to South Carolina? Being we live on the Eastern End of Long Island in Southampton Town in New York : we are surrounded by the Atlantic Ocean to the South and Long Island Sound to the North. On Long Island, the temperature frequently approaches 100 degrees in the summer and is very humid also. I would say we qualify for a recall based on what the TSB says. There should be a recall for every Kia Optima along the Coastal United States that has this issue as it could become quite dangerous. From what I have heard and seen on line , it is a multi hour repair for several hundred dollars. The NTSB should get a recall done not a TSB.
Nov 29, 2024
steering wheel play, steering coupler wear
Feb 28, 2024
+ 141 more complaints for this component
UNKNOWN OR OTHER
44 complaints
Doors unlock while driving
Aug 27, 2025
My steering wheel coupler has obviously gone bad and needs to be replaced. This was an issue with this year Kia Optima and my car and Kia has extended the warranty to 10 years/unlimited milage. I need this fixed because it sounds like my steering wheel is going to completely fall apart. Please help!!!
Jun 07, 2025
Paint is coming off all over the car. You may look at it at any time. This is a safety concern for our environment and to the child in my home. She likes to attempt to eat or at least put everything in her mouth. It is very visable. No No, The first bit of paint started coming off around a year ago and has progressively gotten worse.
Nov 05, 2024
my snow white pearl paint is peeling on several sections of the car. I obtained quotes from 2 body shops and its recommended to repaint the entire car. peeling started in 2018 and has continued to become worse every day.
Jun 07, 2024
Kia sent out a safety recall notice (23V652). The letter clearly states the remedy is now available for my vehicle; that an engine compartment fire while parked or driving is the primary risk of the default; and that the recall service will take approximately 1-2 hours. I called two dealerships. Both said Kia won't send them the parts until an inspection has occurred - potentially resulting in requiring two different appointments prior to this safety recall being addressed - contrary to the verbatim language in the safety recall. I called Kia's customer service line and they confirmed that although the letter is written as described above, they won't provide parts to service centers until an inspection has been performed. I filed a complaint with them but know it won't matter unless someone with more authority gets involved. Considering this is a genuine life-safety issue - with the risk being a fire to the engine compartment - and the language in the recall notice - that the remedy is now available and the service will take 1-2 hours (no implication of multiple visits/appointments) - I think this is absolutely unacceptable. Someone needs to ensure Kia prioritizes human lives above cost when it comes to safety recalls.
May 21, 2024
+ 39 more complaints for this component
SERVICE BRAKES, HYDRAULIC
25 complaints
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle and driving approximately 5 minutes, then pulling into a carwash and placing the vehicle in the park, the vehicle lost power and a thick gray smoke began coming from underneath the hood of the vehicle. The vehicle caught fire. The contact was able to exit the vehicle however, the fire had consumed the vehicle, and caused the building the vehicle was parked in front of caught fire. The fire department had put out both fires. The vehicle was towed and deemed totaled. A police report was filed. The contact stated they were pregnant at the time of the fire and ended up having a miscarriage. Medical assistance was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 120,000. Parts distribution disconnect.
May 27, 2025
The contact owns a 2012 Kia Optima. The contact stated that while driving at 55 -60 MPH, the vehicle lost automotive power and stalled. The contact was able to pull over to the side of the road. The contact became aware of smoke emitting from the vehicle. The check engine warning light was illuminated. The vehicle was towed to the residence and then to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was towed to the residence and was not being driven. The failure mileage was approximately 150,000.
Jan 08, 2025
The contact owns a 2012 Kia Optima. The contact stated while driving at undisclosed speeds, the brake pedal was depressed and went to the floorboard. The contact stated that several times the brake pedal was depressed approximately a half-inch to an inch. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the brake master cylinder. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
Oct 21, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
May 22, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 12, 2024
+ 20 more complaints for this component
ELECTRICAL SYSTEM
22 complaints
Car thought I was breaking when I was pressing the gas and I was merging into a left lane. I was able to turn on the car without pressing the brakes due to the latter. The car doors are unlocking while im driving without warning. Also traction light on car cameo on
Jun 09, 2025
I brought my Kia optima sx in at Kia Atlanta South dealership for a Hydraulic electronic control Unit recall to be service since the problem can result in a engine fire while driving or parked but the dealership did not do the recalled service and told me that it was done. I checked my engine fuse to see if the new fuse were installed and new label was put on in place of old fuse label and none of it was done.
Feb 17, 2025
The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Nov 04, 2024
I received a safety call notice my car was still working fine I’m waiting for the next notice according to this notice and my car breaks down still no notice said to call the number on it I did nothing, THE CAR STOPPED IN MIDDLE OF THE FREAKIN TRAFFIC ON A GREEN LIGHT ALL CARS GOING FAST BEEPING AT ME AND MY CAR WONT TURN ON ITS RAINING AND MY HUSBAND IS PASSENGER THANK GOD MY BABY WASNT W ME BUT WHAT IF SHE WAS , I expect Kia to answer and NOT CHARGE ME TO COME GET ME WHEN ITS THEIR FAULT THE CAR DOESNT WORK WHAT IF WE GOT HIT MY CHILD WOULD OF LOSTVHER PARENTS WE COULD OF REALLY BEEN HIRT SMOKE EVRYWHERE CAR STINKS LIKE ITS BURNING UP I REALLY THOUGH WE WHERE ABOUT TO EXPLODE THE WAY IT SMOKED UP AND SMELLED SO BAD CARS PASSING BY JUST THINKING YOU CANT GWT OFF AN HAVE TO STAY PUT UNTIL THEY STOP I COULD HAVE DIED
Dec 21, 2023
Still no remedy for fve safety recall and my car continues to smoke leaving it unable to be driven.
Dec 18, 2023
+ 17 more complaints for this component
SERVICE BRAKES
22 complaints
The contact owned a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, smoke started to enter the vehicle. No warning lights were illuminated. The contact stated a bystander yelled at her telling her that the vehicle was on fire, and the contact exited the vehicle. The vehicle then exploded. The fire department was able to extinguish the fire. A police report and a fire department report were filed. No injuries were sustained. The vehicle was towed to a tow yard, and then it was towed to a Kia dealer. The vehicle was deemed a total loss by Kia. The contact was relating the failure to an NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) letter she received. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 100,000.
Jun 17, 2024
I was driving ~40-45, mph and my car stopped on its own, a warning ️ came up in the dash regarding ABS and to stop and not drive, luckily no one ran into me and I was able to pull over. I called a service center and they told me I could bring it in and they would do a diagnostic. I turned the car off and back on, the message was gone and my husband came and followed me to the shop. They ran the history and it was a code for ABS, they reset it and I was on my way. Not long after, I started hearing what sounded like a woodpecker under the hood and loud, while the car was on, in route and off. I took it in and service center was unable to diagnose/duplicate the noise and was told I would have to leave it, however, due to not having another means of transportation, I was unable to leave it. Twice more it gave me the ABS dash warning with stop and do not drive. I took it in and was told it Brake booster/ABS was making a noise, however, I need to take it to Kia for further assessment, which is not for 11 more days. According to accounts read online, this is a common issue and is dangerous for a car to stop you while driving.
Jun 16, 2023
The anti lick brake symbol is showing on my dash board this has happened for about 4 weeks
Feb 10, 2022
While in cruise control hitting the breaks resulted in the car not wanting to slow down or stop. Had to go off road inorder to not hit vehicles in front of me. I turned off ABS and this issue isn't there. I have no warnings for my ABS system and this doesn't happen often. However it's getting worse now this is the worse it has ever been.
Jun 29, 2021
BRAKES DO NOT WORK PROPERLY,CHANGED PADS BUT STILL SAME PROBLEM. A NOISE ON ENGINE AND THE VEHICLE DOES NOT SPEED MORE THAN 65-70 MPH. DRIVERS SEAT DON'T WORK PROPERLY.
Apr 07, 2021
+ 17 more complaints for this component
POWER TRAIN
21 complaints
The failure involves the component covered under the active safety recall campaign. The affected part/system is still installed on the vehicle and is available for inspection upon request by the manufacturer, dealership, or NHTSA. Recall number : 23V6552 While driving in traffic, the vehicle suddenly began to slow down without warning, started jerking, and lost normal operation. I was forced to pull over to avoid a collision. This sudden loss of power and control placed me, my passengers, and surrounding drivers at risk of an accident. Yes. The issue was confirmed by an authorized dealership. The dealership acknowledged that the problem is directly related to the active safety recall but refused to perform the repair due to vehicle mileage exceeding 150,000 miles. The vehicle has been inspected by an authorized dealership representing the manufacturer. No inspection has been performed by police or insurance representatives at this time. No warning lights or messages appeared prior to the incident. I had not received the recall notification letter at the time I purchased the vehicle. The first occurrence happened suddenly on 12/10/2025, when the vehicle began slowing down and jerking in traffic. After I pulled over and parked, multiple warning lights and messages appeared, and the steering wheel stopped moving normally. This vehicle has an open NHTSA safety recall. Safety recalls do not expire based on mileage or ownership. The dealership acknowledged the issue is recall-related but refused to perform the repair due to mileage limits, which is inconsistent with federal safety recall requirements.
Dec 13, 2025
The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light eventually became illuminated, and the vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved a fault code for the engine variable valve timing solenoid. The contact was informed that the engine variable valve timing solenoid needed to be replaced. The contact called a dealer and was informed that there were no recalls on the vehicle for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Jan 14, 2025
The contact owns a 2012 Kia Optima. The contact stated while driving at 55 MPH, he heard an abnormal grinding sound coming from the engine. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the warranty had expired. The failure mileage was approximately 45,000.
Oct 13, 2022
The shifter cable came off during the car was on motion in my driveway..and unable to put it in PARK. My driveway has quite inclining uphill.. imagine if the car would roll back .. or simply the fact it worries me if that could happen somewhere away i would totally get stranded.. upon google i was able to confirm that KIA using the cheap parts and this happened to others also.. My boyfriend was able open gear console cover and snapped the cable ring back ...KIA should replace this part ASAP. BTW .. this was the second time it happened within a year
Apr 26, 2022
My wife had been complaining that while driving 2011 optima hybrid at highway speeds the car would suddenly lose power and slow to 30 or 40 mph while the pedal is floored. Took it to the dealer who said we needed a new battery which did not solve the problem. 2nd time came with a warning on the dash to check hybrid system, back at the dealer they said it appears to be some special fuse in the trunk ($300)…problem sill persist however this time the car completely shut down on the road, dash was lit up like a Christmas tree. Had to get it towed. Now dealer says its the HPCU and that’s going to run almost $6000. Dealer was willing to install a used one i got on EBay, they charged $1300 for the install they tell me the problem still exists.
Sep 22, 2021
+ 16 more complaints for this component
AIR BAGS
19 complaints
The contact owned a 2012 Kia Optima. The contact stated that, while stopped and attempting to complete a left turn an SUV failed to yield and collided with the front driver side of her vehicle. As a result, the contact lost control of the vehicle, spun across the intersection, and careened off the roadway only coming to a complete stop after colliding head-on with a tree. The contact also stated that the seat belt Emergency Locking Retractor failed to deploy allowing her to jolt forward violently and hit her head on the steering wheel. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility but had yet to deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was later transported to an area hospital and treated for chest pain and neck pain. The contact also received an MRI due to possible concussion. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Oct 17, 2025
The contact owned a 2012 Kia Optima. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V363000 (Air Bags) however, it failed to prevent the recall safety risk. The contact stated that while his mother was driving at approximately 45 MPH with the grandmother seated in the front passenger seat, another vehicle cut in front abruptly and switched back into their original lane, causing the contact's mother to crash into the rear of another vehicle ahead. The air bags did not deploy. No warning light had illuminated. The contact's grandmother was taken to a local hospital for injuries including a swollen face, both arms harmed, broken teeth, 3 broken ribs, and back pain. The contact's mother was later taken in a personal vehicle to a local hospital for injuries sustained for bruising on their chest, back and neck pain, and an injured toe on her left. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. The manufacturer was made aware of the failure. The failure mileage was approximately 225,000.
Sep 19, 2024
The contact owns a 2012 Kia Optima. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The vehicle was examined by an independent mechanic who diagnosed that the air bag sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 127,000.
Nov 03, 2022
I took my car in for the air bag recall in 2018. When I picked up my car the air bag light was on. I called the Kia service line and they told me the light should go off on its on. So I drove home. I drove to work and back home and the light was still on. So I called the Kia service again and they told me to bring in the vehicle which I did. They checked and told me that they had no way of turning off the light. So I just drove home thinking everything was ok. Fast forward 2022, I had a seperate problem that forced me to take my car back to the kia service shop. They checked things in my car and I was shocked to learn that my air bag would not work in case I was in an accident. I told them this light has been on since after they did the air bag recall work but I did not feel supported here. the price tag to fix it is $1470.65. I feel that I am being treated wrong here because their initial work caused this light to turn on and they told me it was not related but now this vehicle check says it is a big concern if it is not fixed. I drive my three children to school in this vehicle. I am afraid for them and myself. I don't know what to do. This was part of the air bag recall and they caused this light to turn on and they need to fix it for me.
Jun 23, 2022
2012 OPTIMA 45,000 MILES BOUGHT IN 2013. REGULAR ON TIME SERVICE AT LITHIA KIA OF ANCHORAGE WHERE PURCHASED. AIR BAG LIGHT TRIGGERED AFTER OIL CHANGE. DESPITE WARRANTY AND EXTENDED BUMPER - BUMPER COVERAGE, HAD TO PAY $150 TO HAVE THE AIR BAG CODES READ AND RESET. THE TECHNICIAN ALSO PERFORMED A RESET FOR THE PASSENGER WEIGHT MANAGEMENT SYSTEM. THE SRS SYSTEM IS DEACTIVATED WHEN THE AIRBAG LIGHT IS ON. IN MY CASE, IT WAS FOUND THAT THE PASSENGER SIDE HAD DEACTIVATED DUE TO UNKNOWN CIRCUMSTANCES. HISTORICAL CODES THAT WERE PULLED BY THE DEALER'S KIA SRS READER SHOWED LOW POWER CODES AND THE WEIGHT MANAGEMENT MALFUNCTION. I SHOULD NOTE MY INTERSTATE BATTERY IS 1 YEAR OLD AND BOTH BATTERY AND ALTERNATOR ARE FUNCTIONING CORRECTLY. MY VEHICLE FALLS UNDER THE CURRENT RECALL, HOWEVER KIA AND MY DEALER SKIRT FIXING THE PROBLEM BY THE FACT THAT I AM HAVING A CODING AND PROGRAMMING ISSUE AND NOT A BROKEN MODULE OR CLOCK SPRING. THE SERIOUSNESS OF A NON FUNCTIONING AIRBAG (SRS) SYSTEM IS A BIG DEAL AND A BIT SCARY. THE MANUFACTURER AND DEALER SHOULD NOT BE ABLE TO SKIRT RECALLS UNDER TECHNICALITY AND SHOULD BE HELD FULLY LIABLE IF THE SYSTEM FAILS LEADING TO INJURY. ESPECIALLY AS METICULOUS AS MY WIFE AND I ARE ABOUT MAINTAINING OUR VEHICLES. RECALL NUMBER : SC165 THANK YOU.
Mar 21, 2021
+ 14 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
19 complaints
It has started burning oil, we have to continually check it. There are no leaks but oil burns too fast, we check it almost daily.
Jan 12, 2024
the engine failed at 152000. it had a recall .so i took it in at 91000 and complained of the rod nock.and was told they checked the rod bearing clearance .and found nothing .i again took the car in again at around 111000 miles and complained of the rod nock again.and again was told they see no problem now im with out a car
May 03, 2023
I driving to park,I heard a loud popping noise and i them preceeded to pull out the driveway and al’s 5 minutes in the drive the KIA hybrid warning system came on and then told me to park the ending at the nearest location to park. the car started smoking real lot bad and me and my kid exited the vehicle because of all the smoke. the oil was everywhere on the car, on the motor, leaking out of the car.i then got car towed back home
Jun 26, 2021
CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ALSO COMMON ISSUE IS WASTE GATE ACTIVATOR FAILURE, CAUSED US TO ALMOST CRASH DEALER SAID IT IS A EXSTREMLY COMMON ISSUE BUT KIA WON'T ISSUE RECAL.
Jan 13, 2021
BUT MY MOM WAS DRIVING HER CAR ONE DAY AND ALL OF A SUDDEN THE BEARING OR SOMETHING CAME LOOSE AND OIL SQUIRTED ALL OVER THE GROUND AND THE CAR DIED AND AND WE HAD THE MOTOR REPLACED AT A COST OF ABOUT 4500 BUCKS AND NOW THE HYBRID LIGHT SYSTEM KEEPS COMING ON THE DEALERSHIP THEY DON'T KNOW WHAT THEY'RE DOING THEY HAD TO TAKE IT TO ANOTHER KIA PLACE AND I DIDN'T KNOW WHAT THE HECK WAS GOING ONAND NOW WITH THE MOTOR REPLACE THE HYBRID LIGHT SYSTEM KEEPS COMING ON THEY DON'T KNOW WHY
Sep 23, 2020
+ 14 more complaints for this component
FUEL/PROPULSION SYSTEM
16 complaints
Car was involved in the class action suite for the motor replacement and had the motor replaced at 156,763 miles on the car. Since the replacement the high pressure fuel pump has had to be replaced twice and is not needing replacement again with only 218,000 miles (62000 miles since replacement). There where no previous issues with the HPFP before motor replacement and KIA will not do anything about the HPFP continuous failure. This appears to be a very common issue with the KIA products and yet no recall has been issued. This is ultimately a safety issue as the vehicle can cut off while in motion causing a risk for collision but has not been addressed by anyone other than a Repair bulleting put out by KIA in 2013 to all their dealerships for this issue so KIA is aware of the issues with the failures. This needs to be addressed before someone is injured or killed due to this re-occurring malfunction part.
Apr 21, 2023
There is a leak around the fuel tank with a significant fuel smell coming inside the cabin. amount
Aug 01, 2022
My vehicle has been smelling like fuel inside of the vehicle and cannot take it to a kia dealership due to them being backed up. There are no visible leaks inside or outside of the vehicle but it is unsafe to inhale fuel and every time i fill it up, the smell gets stronger.
Jul 20, 2022
I WOULD SMELL FUEL WHILE I WAS DRIVING SO EVENTUALLY I LOOKED UNDER THE HOOD AND FOUND THAT. THE LOW PRESSURE FUEL LINE CRACKED AND WAS PULLING OFF THE QUICK CONNECTOR. THE PLASTIC QUICK CONNECTOR BECAME BRITTLE BECAUSE FUEL WAS SPILLING ON IT CONSTANTLY AND EVENTUALLY BROKE. THERE WAS A RECALL RECENTLY DONE ON THE SAME KIA MODEL AS MINE BUT THE 2013 & 2014 MODELS. THE SAME ISSUES IS AFFECTING THE 2012 KIA OPTIMAS AND THIS YEAR SHOULD ALSO BE INCLUDED IN THE SAME RECALL. I WENT TO THE DEALERSHIP TO SEE IF THERE WAS A RECALL ON THAT FUEL LINE AND IF NOT WHAT IT WOULD COST TO REPAIR. I WAS QUOTED $600, I THOUGHT THAT WAS VERY HUGE TO REPLACE A FITTING AND MAYBE SOME HOSE SO I TRIED TO GO AS LONG AS I COULD BUT EVENTUAL THE QUICK CONNECT BROKE AND THE RISK OF FIRE WAS TO GREAT TO CHANCE DRIVING IT. SO MY VEHICLE HAS BEEN SITTING FOR 6 MONTHS AND OF COURSE I NEED A NEW BATTERY AND POSSIBLY OTHER THINGS TO GET IT RUNNING AGAIN.
Sep 23, 2020
MY 2012 OPTIMA WAS TAKEN TO IMPERIO KIA IN DANA POINT FOR A MANDATED ENGINE INSPECTION. AFTER THE INSPECTION, I NOTICED THE ADVISER ACTING STRANGELY. MY CAR ENGINE STARTED TO HESITATE, AND BEGAN TO SMELL RUBBER BURNING. THE DEALERSHIP DID NOT EVER ANSWER THE PHONE, AND WITH 4 WEEKS THEY CLOSED DOWN. MY CAR WAS INSPECTED AT KIA OF IRVINE, WHO DETERMINED THE ENGINE WAS DAMAGED BEYOND REPAIR, IT HAD METAL PIECES AND RUBBER PIECES IN IT, THE HOSES WERE DISCONNECTED AND THERE WAS RUBBER MELTED ONTO THE EXHAUST MANIFOLD. THERE WERE MISSING CLAMPS AND NUMEROUS OTHER PROBEMS. KIA REPLACED MY ENGINE AND TURBO WITH REBUILT PARTS, AFTER A WAIT THAT LASTED 4 MORE WEEKS. KIA PROVIDED ME A 5 YEAR EXTENDED WARRANTY ON ALL THE COMPONENTS THAT WERE REPLACED AND DAMAGED IN THIS CASE #12538291. IN 2019, ANOTHER MANDATED INSPECTION OCCURRED FOR THE FUEL PUMP SYSTEM AND FUEL PIPE IN THE VEHICLES THAT PREVIOUSLY REQUIRED A REPLACEMENT ENGINE, BECAUSE THERE WAS A DANGER OF FIRE. ON JULY 28, 2020, THE OPTIMA STARTED TO LOSE ITS POWER, AND CHOKED AND HESITATED UPON STARTUP WHILE I WAS IN TRAFFIC. IT WAS VERY DANGEROUS. I REOPENED THE ENGINE CLAIM AND TOOK THE OPTIMA INTO THE IRVINE DEALERSHIP. THEY CLAIN THERE IS NO EXTENDED WARRANTY, THAT IT DOES NOT EXIST! THEY ACCEPT NO RESPONSIBILITY FOR THE INSPECTION OR LACK THERE-OF FOR THE FUEL PIPE, AND CLAIM THAT THE WARRANTY AND RECALL DO NOT COVER THE FUEL PUMP. AGENTS ARE WORKING FROM HOME DUE TO COVID-19, AND THERE IS NO CUSTOMER SERVICE TO SPEAK OF. THE QUOTE FROM THE DEALERSHIP IS EXTREMELY HIGH AND THEY WANT TO CHARGE ME A HIGH DIAGNOSTIC FEE AS WELL. I HAVE BEEN THROUGH ENOUGH TRAUMA BECAUSE OF KIA, AND I WANT THEM TO BE HELD ACCOUNTABLE. THEIR WARRANTY RECORDS ARE A DISGRACE.
Jul 29, 2020
+ 11 more complaints for this component
STRUCTURE
15 complaints
Body paint chipping. Is known issue when speaking to insurance, Kia dealer and paint body repair.
Jul 08, 2024
Paint has began chipping and p Delamanating starting on the driver side column and hood.
Mar 08, 2024
MY CAR IS A 2013 KIA OPTIMA. IT HAS BEEN CHIPPING ABOUT 1 YEAR AFTER I PURCHASED IT. NOW ITS JUST REAL REAL BAD. IT IS THE PEARL WHITE AND CHIPPED ON THE HOOD, ROOF, PASSENGER SIDE DOOR BEHIND THE DRIVER SIDE, TOP OF TRUNK, SIDE OF TRUNK, FRONT OF THE HOOD. IT LOOKS HORRIBLE.
Feb 12, 2024
Door latches lock you in the vehicle, currently 67k original miles, both front door latches would not allow you to exit car, at 50-51k miles, the window must be down, and to get out, crawl out, or reach out, pull outside handle and open door, then put up window, reset latch so it aligns , close door. If cars on fire and window up from inside, you can’t get out! You will burn up w/car and passengers, because you’re trapped by door from getting out.
Dec 09, 2023
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V560000 (Structure) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Boomer Kia (339 W I-240 Service Road, Oklahoma City, OK 73139), and third dealer, Kalidy Kia (14205 Broadway Extension Hwy, Edmond, OK 73013) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Oct 16, 2023
+ 10 more complaints for this component
ENGINE AND ENGINE COOLING
11 complaints
See attached document for complaint.
Sep 04, 2025
The contact owns a 2012 Kia Optima. The contact stated that while his granddaughter was driving approximately 60 MPH, the vehicle stalled. The contact stated that his granddaughter was not aware of any warning lights being illuminated. The contact stated that he had the vehicle towed to his residence. The contact stated that the vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Aug 02, 2023
The contact owns a 2012 Kia Optima. The contact stated while her grandson was driving at approximately 35 MPH, the vehicle started hesitating before the vehicle stalled in the middle of the roadway. The driver was able to restart the vehicle after several attempts, but the vehicle was idling rough. The contact stated that the near-stalling failure had occurred several times. The contact stated at the recent failure the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed by the contact's son-in-law who retrieved DTC: P1326 (Engine). The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was 77,210.
Jan 04, 2023
The contact owns a 2012 Kia Optima. The contact stated while driving approximately 70 MPH, the check engine warning illuminated, and the vehicle lost motive power. The contact stated that the engine was running however, the vehicle failed to respond as needed. The contact pulled off the highway into a rest area. The contact stated that the engine and the vehicle were shaking abnormally. The contact turned the vehicle off and noticed gray smoke coming from underneath the hood on the driver's side near the windshield. The contact stated that he opened the hood and checked the fluid levels, and the oil and coolant were at normal levels. The contact restarted the vehicle and the vehicle started to shake. The contact shifted into drive(D) and depressed the accelerator pedal, but the vehicle failed to respond as needed. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and retrieved fault codes P0303 and P0404, related to engine misfire in all cylinders. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The contact had the vehicle towed to a dealer, who declined to replace the engine. The manufacturer had been informed of the failure. The contact was advised by the manufacturer that he had five recalls associated with the VIN. The contact researched online and found that he had three recalls associated with the VIN and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 132,000.
Dec 22, 2022
The contact owns a 2012 Kia Optima. The vehicle was previously serviced at the dealer under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle would not accelerate above 35 MPH. Additionally, the vehicle inadvertently shifted into limp mode. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
May 27, 2022
+ 6 more complaints for this component
VISIBILITY
10 complaints
The contact owns a 2012 Kia Optima. The contact stated that the front passenger's side window failed to roll up or down as needed. The vehicle was taken to the dealer; however, the contact was unaware of the diagnostic result, nor the parts that needed to be replaced to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Oct 23, 2024
The contact owns a 2012 Kia Optima. The contact stated while the vehicle was stationary in a parking lot, she was unable to close the sunroof and heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the independent mechanic, where it was diagnosed with needing the sunroof to be replaced. The vehicle was not repaired. The contact called the local dealers; Kia of East Hartford (99 Ash St, East Hartford, CT 06108:(860) 291-7000) and Gary Rome Kia (809 Enfield St, Enfield, CT 06082:(860) 253-4753) and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 55,500.
Mar 14, 2023
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE PANORAMIC SUN ROOF GLASS FRACTURED AND FELL ONTO THE REAR PASSENGER SEATS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,119.
Aug 09, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE WINDSHIELD AREA NEAR THE VEHICLES ANTENNA WAS FRACTURED AND DETERIORATING. THE CONTACT MENTIONED THAT ONLY THE FIRST LAYER ON THE REAR WINDSHIELD WAS FRACTURED AS LARGE THE SIZE OF A BASEBALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
Apr 06, 2016
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD POP AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Jun 29, 2015
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
Brake pedal stopper breaking apart causing the ESC indicator to come on and loosing acceleration while driving. I contacted dealer and no recall on th.is issue.
Jul 27, 2021
THE GAS PEDDLE STOPS WORKING AND THE VEHICLE DECELERATES AS YOU ARE IN MOTION. AFTER STEPPING ON THE PEDDLE A FEW TIMES IT BEGINS TO ACCELERATE AGAIN.
Aug 24, 2019
I WAS DRIVING ON THE HIGHWAY AND WHILE DOING 70 MPH THE VEHICLE SUDDENLY DECELERATED AND AND COULD NOT ACCELERATE. MY TRACTION CONTROL LIGHT CAME ON AND OFF. A COUPLE OF MILES IT DID IT AGAIN. I THEN PLACED MY FOOT UNDER THE BRAKE PEDAL AND MY CAR DROVE FINE. AFTER INSPECTING MY CAR I NOTICED THAT THE BRAKE STOPPER WAS WORN. I DID SOME RESEARCH AND FOUND OUT THAT WHILE YOU ARE ACCELERATING AND THE BRAKE STOPPER IS BAD, IT CAN CAUSE YOUR CAR TO GO INTO A SAFETY MODE BECAUSE IT THINKS YOU ARE BRAKING AND ACCELERATING AT THE SAME TIME. THIS AFFECTS THE POWER AND CAN CAUSE A REAR END COLLISION.
Mar 01, 2019
VEHICLE LOSES ACCELERATION WHEN DRIVING, HAVE TO LET GO OF GAS PEDAL AND PUSH AGAIN TO GAIN ACCELERATION AGAIN
Nov 06, 2016
CRUISE CONTROL "CANCEL" BUTTON NEEDS REPEATED PUSHING TO ACTIVATE. A SINGLE PUSH OF THE CANCEL BUTTON ACTUALLY SEEMS TO ACCELERATE THE CAR. *TR
Sep 07, 2014
+ 4 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
8 complaints
Driving car on the highway then the car started smoking and shut down completely. IT would not turn on or anything. It smell burnt.
Oct 26, 2025
Was driving on the road on the way back to work from lunch, started hitting the brakes at an upcoming stop light, and the car shut down. There was no lights indicating anything prior to the incident. I tried starting it again and it started smoking, I then opened the hood and all the smoke poured out. The engine bay smelled like something electrical melting or of some sort. I towed it to the dealership I work at and had my ex-kia technician coworkers look at it and said they've never seen anything like it, but did confirm the smell was electrical. OBD II reader was not reading anything at all. I was letting it sit for a while waiting for the recall to have some sort of remedy, but I've grown tired waiting so I decided to file a complaint. And I will reiterate again that NONE of the lights came on at all until my car decided to break down.
Mar 08, 2024
When driving the vehicle the engine light is on & under the hood is smoking . It smells like burnt rubber or just burning something. This started happening right after the engine light came on. It’s not safe to drive my vehicle at this point
Dec 22, 2023
I was driving down the highway going 75 mph and all of a sudden my car tells me pull over safely do not drive and it shut down while I'm driving. It never turned back on. It started smoking and you could see orange light coming through the vents. I was stuck on a [XXX] bridge for 4 hours and I missed court that day. I called Kia and they came to pick up my car. They said it was free because my car has been recalled but ever since they've had it, they stop answering my phone calls and emails and now they are trying to charge me 5000 to get my car back and fixed. Before any of this happened, I noticed an oil leak at the gas station but was unsure whether it came from my car or not. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 27, 2023
My car caught on fire while driving from somewhere near the engine. The fire was so severe that fire department nor my insurance company were able to determine cause of fire and I’d only had vehicle for 45 days, it was a single owner with no accidents and maintained its entire life up to that point. I am requesting someone to examine vehicle and tell me how this possibly happened.
Jul 06, 2022
+ 3 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
8 complaints
I was driving home at night around 8pm. I was merging into the slow lane and my car completely lost power. A semi truck was right behind me. Luckily I was able to get over to the emergency lane safely. My car had no acceleration at all or any control of the steering. Prior to this incident there was no problem or warnings of any lights on dash or car having problems. It’s a daily driver for me to work. It’s never gave me any problems prior to this. I’ve had the routine maintenance done on along with the recommended mileage maintenance done. It’s been over a month now and my car still won’t start I haven’t had time to get it towed to a dealer ship or repair shop because I work 17 hour days. Everything I’ve researched about my make and model is starting to indicate that the engine seized up. I really hope that’s now the case because my car will be paid off in 3months. It has 165k miles on it I need help on weather the engine is part of a recall.
Apr 21, 2025
Engine replaced under the recall campaign after failure and have had issues since with the car wanting to start. Turns over several times before finally getting it to start. Fuel pump and fuel line replaced out of pocket as well as a sensor out of pocket and still having the same issues intermittently then today while driving approximately 35 to 40 MPH the car just shuts off in the middle of the highway in morning traffic and almost caused an accident, without warning. Still took several times to crank before car finally restarted and made it maybe 4 miles before shutting off again while driving without warning and then smelled as if something was burning. Car has had scheduled maintenance as advised by KIA for warranty on motor but if something is not done about all of these same complaints then someone is going to get killed. Very unsafe!
Apr 18, 2022
I WAS DRIVING 75MPH, I WAS COMING UP OVER A HILL, AND THE VEHICLE CUT OUT, THERE WAS A LOUD NOISE THAT CAME FROM THE ENGINE, AND I WAS TOLD TO PULL OVER, THE LIGHT WAS FLASHING HYBRID BATTERY LOW, PLEASE CHECK AND ADVISE. I TRIED TO START THE CAR BUT IT WOULDN'T COME ON. WARNING LIGHT ON DASH STATED TO NOT START THE VEHICLE. THE MILEAGE ON THE VEHICLE IS ONLY AROUND 110,000.
Oct 04, 2020
ON 9/3/2019 I TOOK MY 2012 KIA OPTIMA TO GOSSETT KIA SOUTH TO GET IT REPAIRED. IT DIDNT GET FIXED BEFORE I LEFT THE LOT MY CAR WAS SMOKING AND LEAKING ANTIFREEZE. I WAS STRANDED FOR 4 DAYS AFTER THAT DAY. I WENT TO THE NEAREST PART STORE AND PURCHASED A BOTTOM RADIATOR HOSE AND ANTIFREEZE. I HAD A MOBILE MECHANIC TO PUT THE HOSE ON. THERE AFTER I WAS STRANDED AGAIN THE CAR WOULDN'T START. I HAD IT TOWED TO FIRESTONE 10/4/2019. MY CAR STAYED THE LOT FOR A MONTH AND IT WAS THEN TOWED TO GOSSETT KIA NORTH FROM THERE IT HAS BEEN REPOSSESSED. I MADE PAYMENT ARRANGEMENTS TO GET THE CAR BACK I AM DETERMINED TO GET MY CAR REPAIRED. I USE THE CAR TO MAKE IT TO APPOINTMENTS. I AM DISABLED AND THIS DOESNT SEEM FAIR AT ALL IM PAYING NOTES ON A NONWORKING CAR. I HOPE TO HEAR FROM YOU SOON WITH FURTHER ADVICE
Nov 14, 2019
I HAVE HAD MULTIPLE ISSUES WITH MY 2012 KIA OPTIMA HYBRID FOR THE PAST 3-4 YEARS. THE TRANSMISSION HAS BEEN REPLACED AT 74K MI. NUMEROUS OCCASIONS CAR LOST POWER ON THE HIGHWAY. TAKEN CAR IN TO KIA DEALER EACH TIME AND THEY COULD NOT DUPLICATE THE PROBLEM. MY CAR STALLED OUT 1 MONTH AGO ON THE FREEWAY AND TOWED TO THE DEALER. NOW AT 125K MI DEALER IS TELLING ME MY ENGINE IS SEIZED, HYBRID BATTERY AND REGULAR BATTERY ARE DEAD. AND ALSO REPLACED THE EMC FOR $2500 PRIOR TO FIGURING OUT THE ENGINE/BATTERY'S WERE DEAD.
Sep 24, 2019
+ 3 more complaints for this component
EXTERIOR LIGHTING
8 complaints
My 2012 Kia optima headlamps are extremely dim, even though I’ve replaced the lightbulbs with the highest possible lumens, multiple times, the headlamp assembly continues to dim. This requires that I ride with my high-beams on to drive at night. The lights have been dimming for more than 20,000 miles, but they are almost useless at this point.
Dec 19, 2024
LOWBEAMS SEEM WEAK/DIM. RESEARCH SHOWED VIA KIA"2011-2013 MY OPTIMA/OPTIMA HYBRID HEADLAMP ASSEMBLY NEW VEHICLE LIMITED WARRANTY EXTENSION" THAT THE REFLECTOR IN THE LOW BEAM HEADLAMP HOUSING MAY DETERIORATE OVER TIME, RESULTING IN A GRADUAL DIMMING OF THE LOW BEAM HEADLAMP. UNFORTUNATELY, IT ONLY PERTAINS TO VEHICLES MANUFACTURED IN KOREA. MY VEHICLE WAS ASSEMBLED IN GEORGIA, BUT I BELIEVE THE HEADLIGHT HOUSING IS THE SAME FOR BOTH LOCATIONS. BOTTOM LINE, MY LOW BEAMS HAVE THE SAME ISSUE AND DRIVING AT NIGHT IS UNSAFE DUE TO THE LIMITED VISIBILITY. I PERSONALLY COMPLETED THE PROCEDURE'S INSPECTION AS OUTLINED IN THE TSB (ATTACHED) AND DETERMINED MY VEHICLE HAS THIS PROBLEM, BUT SINCE MINE WAS ASSEMBLED IN GEORGIA THEY WON'T REPLACE AT NO COST TO ME.
Dec 08, 2020
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE INOPERABLE. THE VEHICLE WAS DRIVEN WITH THE HIGH BEAM HEADLIGHTS TO COMPENSATE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO LEE JOHNSON KIA (11845 NORTH EAST 85TH STREET KIRKLAND, WA 98033, (425)827-0521, TO BE INSPECTED. THE LOW BEAM BULBS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Jun 10, 2020
ABOUT 4 YEARS AGO THE HEADLIGHTS ON MY 2012 KIA OPTIMA SX STARTING GETTING DIM. I TOOK IT IN TO THE DEALER AND THEY REPLACED BULBS WHICH MADE NO DIFFERENCE. I TOOK IT IN AGAIN ABOUT 2 YEARS AGO BECAUSE IT WAS BECOMING DIFFICULT TO SEE AT NIGHT. THEY COULDN'T FIGURE OUT THE PROBLEM. THEY HAD MY CAR OVERNIGHT SO THE SERVICE TECH DROVE IT THAT EVENING TO SEE HOW BAD IT WAS. HE TOLD ME THAT HE TURNED UP A DARK ROAD, TURNED THE CAR AROUND, FLIPPED THE HIGH BEAMS ON SO HE COULD FIND HIS WAY BACK TO THE DEALERSHIP. HE TOLD ME THAT IT SCARED THE YOU-KNOW-WHAT OUT OF HIM AND HE WAS SORRY BUT ALL HE COULD DO IS REPLACE THE ENTIRE HEADLIGHT ASSEMBLIES AND IT WOULD COST ME $2500.00! I WENT ONLINE TO SEE IF OTHERS WERE HAVING THIS PROBLEM AND I SEE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. I NO LONGER DRIVE THE CAR AT NIGHT AND HAVE TO RELY ON MY HUSBAND FOR TRANSPORTATION AFTER DARK. I MIGHT TRY TO TRADE THE CAR IN FOR SOMETHING WITH REAL HEADLIGHTS BUT I'M AFRAID THAT I WON'T BE ABLE TO TRADE IT IN THIS CONDITION. I DID FIND A TBS #ELE181 THAT SAYS IT'S PART OF A WARRANTY EXTENTION WTY014 THAT REPLACES THE HEADLIGHTS FOR THIS VERY CONDITION ON MY CAR MODEL AND YEAR BUT WHEN I CALLED THE DEALERSHIP THEY SAID IT ONLY APPLIES TO KOREAN MADE VEHICLES. MINE IS AN AMERICAN MADE KIA THAT, OBVIOUSLY, HAS THE SAME ISSUE. WHY WOULDN'T ALL KIA OPTIMAS WITH THIS EXTREMELY HAZARDOUS PROBLEM BE ELIGIBLE FOR THIS WARRANTY EXTENSION? HELP! I'M AT MY WITS END!
Aug 13, 2019
FRONT LOW BEAMS VERY DIM, CAN BARELY SEE AT NIGHT. HAVE TO USE HIGH BEAMS IN ORDER TO SEE, WHICH IS DANGEROUS TO ON-COMING TRAFFIC. I HAVE READ ON VARIOUS FORUMS THAT THIS IS A WELL KNOWN ISSUE DUE TO A DEFECT AND THAT THE COST IS UPWARDS OF $2K TO FIX WHEN THIS IS A HAZARD AND SHOULD BE COVERED DUE TO MANUFACTURERS DEFECT.
Mar 14, 2019
+ 3 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
2012 Kia Optima Engine oil lights flickers on slowing .. I have checked the oil and the Filter they look excellent and to the correct level.
Apr 06, 2022
VEHICLE SHUT DOWN WITH LOW POWER AT 50 MPH WITH ALL LIGHTS WORKING. COMPUTER HAS CAR SHUT DOWN AND CAN NOT START.
Jan 30, 2021
THERE IS METAL IN THE BOTTOM OF THE ENGINE, THERE IS NO SLUDGE BUILD UP AND THE ENGINE HAS LESS THAN 90,000 MILES ON IT. *TR
Jun 11, 2020
FAILURE DATE: 06/25/2019 MY 2012 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE PULL OFF THE ROAD TO WAIT FOR A TOW TRUCK. THIS IS VERY SCARY AND DANGEROUS. I HAD IT TOWED TO AN AUTO REPAIR GARAGE THEY CHANGED OUT THE STARTED AND CHANGED OUT THE BATTERY IT JUST MADE A CLICKING SOUND BUT WOULDN'T START. I STARTED READING ON LINE THAT THIS EXACT SITUATION HAS HAPPENED TO OTHER KIA OPTIMA VEHICLES. MY VEHICLE HAS 99189 MILES SO IT FALLS WITHIN THE POWER TRAIN WARRANTY OF 100,000 MILES
Oct 11, 2019
KIA HAS NOW SETTLED THEIR CLASS ACTION SUIT FOR ALL THE OTHER VEHICLES, YET THE HYBRIDS ARE STILL BEING LEFT OUT OF ANY RECALLS. THERE IS PLENTY OF EVIDENCE IN THE COMPLAINTS HERE THAT SOMETHING IS WRONG. I SUNK $7000 THAT I DIDN'T HAVE TO SPARE INTO GETTING A NEW ENGINE PUT IN THIS CAR. ONLY TO HAVE THE TRANSMISSION BLOW RIGHT AFTER I GOT THE CAR BACK FROM KIA AFTER WAITING 6 MONTHS FOR AN ENGINE. THE TRANSMISSION COST ANOTHER $5000, AND IT TOOK THEM THREE TRANSMISSIONS TO INSTALL A NON-FAULTY TRANSMISSION. I ALMOST LOST MY JOB BECAUSE I COULDN'T RELIABLY GET TO WORK ON TIME, IF AT ALL. KIA THEMSELVES HAVE SAID THAT THE ENGINES WEREN'T MANUFACTURED CORRECTLY AND THAT LABOR BEING DONE IN KIA DEALERSHIPS WASN'T BEING DONE CORRECTLY. HYBRID ENGINES SHOULD ABSOLUTELY NOT BE BLOWING RODS AT 60000 MILES, OR 80000 MILES, AND NOT EVEN 100000 MILES. KIA IS KNOWINGLY DELAYING ANY SORT OF RECALL AND FORCING PEOPLE TO GO INTO FURTHER DEBT OR LOSE JOBS.
Oct 11, 2019
+ 3 more complaints for this component
UNKNOWN OR OTHER,ENGINE
8 complaints
When getting on oil change at myCarDoc they wrote the wrong mileage on my car so the CARFAX is off. My engine broke down randomly the other day on the highway and now I need a whole new engine..and to find out the mileage was off when getting maintenance done.
Jun 14, 2021
I'D HAD NO MECHANICAL ISSUES W/ MY VEHICLE, WHATSOEVER & ALL ROUTINE MAINTENANCE IS DONE ON TIME. WHILE DRIVING ON THE HIGHWAY ONE DAY & SUDDENLY ALL THE WARNING LIGHTS CAME ON & LOTS OF SMOKE COMING FROM UNDER THE HOOD. PULLED TO THE SIDE OF THE ROAD, HAD IT TOWED TO THE NEAREST KIA DEALERSHIP. AFTER A FEW DAYS, IT WAS EXPLAINED TO ME, BY THE SERVICE TEAM THAT MY ENGINE WAS SHOT, BUT I WASN'T GIVEN AN EXPLANATION AS TO WHY. THERE WERE NO RECALLS AT THAT TIME ON THE HYBRID VEHICLES; HOWEVER, I JUST GOT A RECALL LETTER FOR MY OPTIMA HYBRID, DATED 1/27/2021 THAT DESCRIBED THE VERY THING THAT I EXPERIENCED WITH MY CAR. THIS PROMPTED ME TO VISIT THIS WEBSITE TO EXPLAIN MY ISSUE.
Feb 13, 2021
THE KIA GAVE NO WARNING ABOUT THE CAR HAVING ISSUES ABOUT THE ENGINE WHEN I WAS DRIVING HOME FROM WORK IT GAVE ME THE ERROR HYBRID BATTERY NOT CHARGING TO PULL OVER AND STOP DRIVING WHEN I HAD IT CHECKED I WAS TOLD IT WAS NOT THE HYBRID THAT IT COULD BE SOMETHING ELSE THE CAR TURNS ON PUT WONT MOVE EVEN IF I PUT IT IN DRIVE OR IN REVERSE IT WON'T MOVE NO CHECK ENGINE LIGHT BUT THE HYBRID BATTER NOT CHARGING AND THE SPECIALIST I HAD COME CHECK THE CAR TOLD ME ITS NOT THE HYBRID BATTERY HE CHANGED THE BATTERY TO SEE IT WOULD WORK BUT THE CAR STILL WON'T MOVE.
Jan 16, 2021
WHILE PASSING ANOTHER CAR ON A HIGHWAY MY CAR STOPPED ACCELERATING. I PULLED OVER AND IT WON'T START CUZ IT IS SEIZED UP. LUCKY FOR ME I COULD MAKE IT TO A OFF RAMP. TOWED IT AND THE REPAIR SHOP SAID IT WAS THE BEARINGS THAT ARE BAD AND I NEED A WHOLE NEW ENGINE AND I HAVE LESS THAN 50000 MILES ON THE CAR😤
Jul 10, 2020
I WAS DRIVING ON THE FREEWAY IN THE STATE OF UTAH. I WAS GOING 65 MPH ON THE FREEWAY WHEN THE CAR STARTED SHAKING, FOLLOWED BY A STALL ON THE ENGINE THAT FORCED ME TO SLOW DOWN AND PARK ON THE SIDE OF THE FREEWAY. I HAVE NO IDEA WHAT HAPPENED BUT I HEARD CRACKING NOISE COMING FROM THE ENGINE. NOW THE CAR WON'T TURN ON.
Mar 30, 2019
+ 3 more complaints for this component
STEERING,SUSPENSION
7 complaints
THE VEHICLE REQUIRES THAT YOU HOLD THE STEERING WHEEL TIGHTLY AT ALL TIMES TO PREVENT THE VEHICLE FROM VEERING TO THE RIGHT OR LEFT. THIS IS NOT AN ALIGNMENT ISSUE, NO UNEVEN WEAR OF THE TIRES. IN ADDITION THE STEERING IS QUITE HARD REQUIRING UNUSUAL GRIP ON THE WHEEL. ALSO EVERY SLIGHT BUMP IS FELT THROUGHOUT THE CAR. THE FAILURE OF KIA TO ADDRESS THIS PROBLEM FOUND IN MANY OF THEIR PRODUCTS, MAKES THIS COMPANY/MNF OF QUESTIONABLE CHARACTER.
Mar 08, 2020
I HAVE JUST RECENTLY STARTED HAVING A PROBLEM WHEN I HIT BUMPS IN THE ROAD OR A ROUGH ROAD. THE STEERING WHEEL MAKES A NOISE AND I CAN FEEL A SHAKING SORT OF. I CLICKED ON SUSPENSION BECAUSE OF HOW ROUGH IT FEELS RIDING RIGHT NOW AND I DONT KNOW IF IM JUST FEELING THE STEERING OR IF ITS AFFECTING THE WHOLE RIDE. IT HAS BEEN VERY COMFORTBALE SINCE BOUGHT NEW IN 2012.
Sep 12, 2017
AT 60K MILES, STEERING HAS BECOME DIFFICULT TO MAINTAIN, STEERING COLUMN IS LOUD AND MAKES A POPPING NOISE, AND NOW THERE IS SOME TYPE OF CLUNK IN THE FRONT SUSPENSION THAT CAN BE HEARD WHEN STEERING ANGLE IS BEING ALTERED WHILE SIMULTANEOUSLY BRIDGING A BUMP. STEERING WHEEL STICKS AT SPEEDS ABOVE 55MPH, AND THUS OVER-STEERING IS NECESSARY IN ORDER TO MAINTAIN TRACKING. DEALER INFORMS ME THAT SOME $4 PLASTIC GEAR NEEDS REPLACING SOMEWHERE, BUT THAT IT WILL BE $400 IN LABOR TO REPLACE, BUT THEY CAN'T EVEN GUARANTEE REPLACING THIS PART WILL FIX THE ISSUE. WHAT A JOKE- THIS IS MY FIRST AND LAST KIA/HYUNDAI PRODUCT.
Jul 23, 2016
WHILE DRIVE ABOVE 45MPH THE CAR WONDERS LEFT AND RIGHT, MAKING IT VERY HARD TO KEEP THE CAR ON THE ROAD. IT ALSO FEELS LIKE THERE IS A CATCH IN THE STEERING MAKING IT VERY EASY TO OVER CORRECT THE CAR. I HAVE HAD IT INTO KIA TO HAVE THE CAR LOOKED AT TWICE NOW. THEY HAVE CHECKED THE ALIGNMENT, TIRE PRESSURE... THEY DROVE A SALESMAN'S CAR AND A CAR OFF THERE LOT AND THEY TELL ME THIS IS THE WAY THEY ALL DRIVE. I FIND THIS VERY HARD TO BELIEVE, (ITS A WORKOUT TO KEEP THE CAR ON THE ROAD). I HAVE BEEN DOING SEARCHES ON THE INTERNET TO TRY AND FIND A SOLUTION FOR THE PROBLEM, WHILE DOING THIS I HAVE FOUND A LOT OF OTHER PEOPLE THAT ARE HAVING THE SAME PROBLEM AND ARE GETTING THE SAME FEEDBACK FROM THE DEALERS. FROM WHAT I HAVE FOUND IS ITS A KNOWN PROBLEM WITH THE 2011, 2012, 2013 KIA OPTIMA'S. *TR
Apr 30, 2013
THE VEHICLE DRIFTS LEFT AND RIGHT CONSTANTLY AND SUBSTANTIALLY, WE HAVE TAKEN IT TO THE DEALER MORE TIMES THAN I CAN COUNT. SAME CONCLUSION EVERY TIME. ADJUSTED, AND VEHICLE IS WITHIN SPECIFICATIONS. THEY HAVE NOT AND REFUSE TO ACKNOWLEDGE THERE IS A SERIOUS ISSUE. AS OF JANUARY 8TH 2013, OVER ONE YEAR SINCE PURCHASING THE PROBLEM, IT STILL EXISTS. WE RECENTLY WAS IN A MINOR ACCIDENT BECAUSE OF THIS PROBLEM. ON A TIGHT ROAD WITH LITTLE OR NO ROOM FOR WAIVER, WE STRUCK ANOTHER VEHICLES MIRROR WITH OURS AT 70MPH. LUCKILY THERE WAS ONLY SUPERFICIAL DAMAGE BESIDES BOTH OF US DECIDING WE ARE NOT DRIVING THIS CAR AGAIN DUE TO THE SAFETY OF OUR CHILDREN AND OURSELVES. WE ARE CURRENTLY PURSUING A LEMON CLAIM ON THE VEHICLE. BALE KIA AND CRAIN KIA BOTH HAVE TOLD US THE SAME THING, COULD NOT DUPLICATE AND VEHICLE IS WITHIN SPECIFICATIONS, TSB #032. ACCORDING TO THEM THEY ARE ASSUMING WE ARE MAKING THIS UP. ALONG WITH THE 30+ OTHER COMPLAINTS FOUND ON HERE. *TR
Jan 14, 2013
+ 2 more complaints for this component
VISIBILITY/WIPER
6 complaints
I WAS DRIVING ON THE FREEWAY AT ABOUT 70MPH WHEN MY PANORAMIC SUNROOF SUDDENLY EXPLODED. IT WAS NOT HIT BY A ROCK OR ANY SORT OF DEBRIS, IT EXPLODED COMPLETELY ON ITS OWN WITHOUT WARNING. THE LOUD EXPLOSION CAUSED ME TO SWERVE AND PANIC BRAKE AS GLASS SHARDS RAINED DOWN ON ME FROM THE BROKEN SUNROOF.
Apr 21, 2021
MY WIFE WAS DRIVING ON THE FREEWAY AT 6:20 P.M IN THE SLOW LANE AT 65 MPH WHEN SHE HEARD A LOUD EXPLOSION AND THE SUNROOF SHATTERED. THERE WERE NO VEHICLES IN FRONT OF HER OR AROUND HER THAT COULD POSSIBLY HAVE KICKED UP A ROCK OR DEBRIS FROM THE ROAD. SHE WAS ALSO NOT PASSING UNDER AN OVERPASS OR BRIDGE. LUCKILY, SHE WAS ABLE TO CONTROL THE CAR AND WAS NOT PHYSICALLY HURT IN THE INCIDENT. THIS VEHICLE HAS A PANORAMIC SUNROOF AND THE MOVING PART OF THE GLASS SUNROOF SHATTERED.
Feb 15, 2018
ON 5/13/16 I WALKED OUT TO MY CAR WITHOUT NOTICE AND GOT IN. AS OF THEN I NOTICED A LONG CRACK STARTING AT THE BOTTOM RUNNING UPWARDS OVER HALF WAY AND OUT TO THE MIDDLE CRACKS. I CALLED THE POLICE TO GET A REPORT BUT THE OFFICER SAID IT HAD NOT BEEN HIT FROM THE OUT SIDE AND TAKE IT TO KIA. I TOOK IT THERE AND I WAS TOLD I WAS HIT BY SOMETHING LIKE A ROCK OR BALL. THE MAN AT KIA SAID TAKE IT TO MY INSURANCE COMPANY. I TOOK IT THERE AND THE AGENT SAID IT WAS HIT BUT I HAD TO PAY $100.00 BEFORE IT COULD BE FIXED. A MAN FROM THE GLASS REPAIR CAME TO LOOK AT IT AND HE SAID IT HAS BEEN BROKEN FROM THE INSIDE AND HE COULD TELL BETTER WHEN THE OLD ONE HAS BEEN REMOVED. HE CAME OUT ON 5/3/16 TO REPLACE IT AND HE SAID THAT WHOEVER TOLD ME THAT WINDOW WAS BROKEN ON THE OUTSIDE DID NOT KNOW WHAT THEY WERE TALKING ABOUT. AFTER LOOKING AT IT VERY CLOSE HE SAID THAT WHAT BROKE IT AND MADE THE CRACKS WAS THE LAMINATED PLASTIC THAT HOLDS THE TWO PIECES OF GLASS TOGETHER AND IT WAS A DEFECT IN THE GLASS. KIA ALWAYS TELLS ME WHEN I HAVE A PROBLEM, THAT IN NO WAY THE PROBLEMS WAS FROM KIA'S MAKING THE CAR. THIS IS MY THIRD PROBLEM WITH THAT CAR THAT THEY TELL ME THEY EITHER CANNOT FIND THE PROBLEM LIKE WITH THE TRUNK OPENING UP, THE BATTERY THEY REPLACED ON ME BY TAKING OUT ALMOST A NEW ONE AND REPLACING IT WITH A OLDER ONE. NOW I HAD TO PAY OUT OF POCKET $100.00 WHEN IT WAS NO ONES FAULT ABOUT THE GLASS BUT KIA BECAUSE I STILL HAVE SEVEN MONTHS WARRANTY LEFT ON THE GLASS AND THEY DID NOT WANT TO HAVE TO INSTALL A NEW ONE SO THEY COULD SAVE MONEY AND TIME AND KEEP PEOPLE THINKING THAT KIA IS NUMBER 1. THIS KIA WITH UNDER 19,000 MILES IS JUNK TO ME AND WITH SOME RECALLS ON THE MAKE, MODEL AND YEAR OF THIS ONE, NOT BUT ONE SINGLE RECALL WAS EVER MADE BUT YOU DID NOT HAVE TO HAVE IT DONE. ON THIS AND OTHER KIA'S THEY SHOULD MAKE KIA AMERICA REBUY ALL THOSE CARS.
May 14, 2016
I WAS ON I-40 GOING ABOUT 75 MPG. TEMP WAS ABOUT 75 AND THE DRIVER SIDE WINDOW CRACKED A LITTLE. THE SHADE WAS NOT DOWN ON THE SUNROOF, BUT THE SUNROOF WAS NOT LIFTED.I WAS ABOUT TO PASS A VEHICLE TO MY RIGHT. ALL OF A SUDDEN THERE WAS A LOUD BANG IN THE BACK OF MY HEAD. I WAS SO THROWN OFF, I ALMOST LET GO OF THE WHEEL. IT ECHOED IN MY HEAD. I PANICKED AND PULLED OVER ON THE INTERSTATE AND FLAGGED DOWN A STATE TROOPER. THE TROOPER CHECKED... MY CAR WAS NOT HOT. NOTHING FLEW IN MY CAR. NOTHING FLEW OUT OF MY CAR. THERE WAS NO OTHER DAMAGE BESIDES THE HOLE IN THE SUNROOF. BUT YOU COULD TELL THAT THE EXPLOSION CAME FROM INSIDE THE CAR. THE TROOPER WAS SPEECHLESS. I WAS TERRIFIED TO DRIVE THE CAR ANYMORE BECAUSE I DIDN'T KNOW WHAT CAUSED IT. WE CONCLUDED THAT IT HAD TO BE SOME KIND OF AIR PRESSURE THAT CAUSED IT. AGAIN, I'M NOT AN EXPERT BUT I DO KNOW THAT I DIDN'T DO ANYTHING TO CAUSE THIS. I KEEP MY CAR IN GREAT CONDITION. AFTER SEEING THE OTHER REPORTS, I'M GLAD I HEARD ABOUT THIS SITE. PLEASE MANDATE A RECALL OR REBATE FOR PEOPLE WHO HAVE HAD THIS ISSUE. THE IS EXTREMELY DANGEROUS. MY HEARING IN MY RIGHT EAR WAS "FUZZY" FOR A FEW HOURS, I HAD A MASSIVE HEADACHE, MY EAR IS SORE, THE WHOLE RIGHT SIDE OF MY BODY HURTS. THANK GOD I DIDN'T HAVE ANY CUTS OR BRUISES, BUT IT FELT LIKE IT (WEIRD). I COULD HAVE CAUSED A HORRIBLE ACCIDENT IF I TOOK BOTH HANDS OFF OF THE WHEEL. AND IT'S SAD THAT KIA HAS NOT ADDRESSED THIS WITH SO MANY COMPLAINS. WE SHOULDN'T HAVE TO PAY A DEDUCTIBLE FOR A MANUFACTURE FLAW. *TR
Jul 04, 2014
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
Mar 18, 2014
+ 1 more complaint for this component
TIRES
6 complaints
TL* THE CONTACT OWNS A 2012 KIA OPTIMA EQUIPPED WITH HANKOOK OPTIMO H431 TIRES, SIZE 225/45R 18V. WHILE DRIVING 20 MPH, THE TIRE GAUGE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC FOUND AN AIR BUBBLE IN THE REAR DRIVER SIDE TIRE. THE TIRE WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 7,000.
Aug 29, 2014
ALL 4 HANKOOK OPTIMO 225/45/18 TIRES THAT CAME WITH MY 2012 KIA OPTIMA SX VEHICLE DEVELOPED A BUBBLE IN THE SIDEWALL WITHIN 18 MONTHS. DUE TO SAFETY CONCERNS AND ADVICE FROM THE DEALERSHIP ALL 4 TIRES WERE REPLACED AROUND THE 2 YEAR POINT FROM PURCHASE OF THE VEHICLE. *TR
May 07, 2014
2012 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO STRUCTURAL DEFECT IN VEHICLE TIRES. *SMD THE CONSUMER STATED WHILE PULLING AWAY FROM A STOP SIGN ON A SNOW COVERED, BUT PLOWED STREET, THE VEHICLE WENT INTO A VERY DANGEROUS SKID IN A BUSY INTERSECTION. HE COMPLETELY LOST CONTROL OF THE VEHICLE GOING 5 MPH. FORTUNATELY, THERE WERE NO CARS OR PEDESTRIANS NEARBY, BUT WHILE THE CAR WAS SKIDDING, HE CRASHED INTO THE DIAGONAL STREET CORNER WHICH CAUSED THE REAR FENDER TO BE SCRAPED AND THE TIRES MISALIGNED. THERE WERE SEVERAL OTHER OCCASIONS, WHERE THE VEHICLE SKIDDED AND HYDROPLANED ALWAYS CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER ALSO NOTICED A BULGE IN THE REAR TIRE THAT DID NOT HIT THE CURB.
Mar 25, 2014
THIS COMPLAINT IS ABOUT THE ONE OF MY TIRES. DURING AN OIL CHANGE AT THE DEALERSHIP WHERE I PURCHASED THE CAR, THE DEALERSHIP REPRESENTATIVE NOTIFIED ME OF A BUBBLE IN ONE OF THE TIRES. I PURCHASED THE CAR OCT (28), 2011. I DON'T KNOW THE EXACT DATE OF THE TIRE BUBBLE NOTIFICATION BY THE DEALER REP, BUT IT WAS DURING THE 2011 CALENDAR YEAR. THE REP STATED THAT UNFORTUNATELY THE DEALERSHIP DOES NOT WARRANTY THE TIRES! IS THERE ANY RECOURSE TO HAVE THAT OR ALL THE TIRES REPLACED? THE TIRE (ALL FOUR) IS A HANKOOK OPTIMO H431 225/45 R18 . 95V, RADIAL TUBELESS, MADE IN KOREA. *TR
Dec 06, 2012
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE AND COULD BE HAZARDOUS IF THE CONTACT WAS LEFT STRANDED IF THERE WAS A BLOW OUT. THE CONTACT WAS CONCERNED THAT IF THERE WAS A BLOW OUT WHILE THERE WERE OCCUPANTS IN THE VEHICLE, THE TOW TRUCK WOULD NOT ACCOMMODATE THE OTHER PASSENGERS. THE DEALER ADVISED THE CONTACT TO PURCHASE A SPARE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 7,200.
Feb 22, 2012
+ 1 more complaint for this component
STRUCTURE,UNKNOWN OR OTHER
5 complaints
Rapid Delamination and paint peeling in the color of snow pearl white. The entire car is affected by this defect. Somewhere on the paint assembly line a missing step in the paint procedure is causing detrimental corrosion and overall safety and protection of the elements from outside.
Mar 23, 2025
SUNROOF TRIM SEAL LOOSE, The rubber seal/trim catching under the sunroof glass.
Jul 10, 2023
HELLO I AM NOT SURE IF THIS IS THE CORRECT PLACE TO SEEK INFORMATION OR FILE AN COMPLIANT ABOUT WHAT I THINK IS A DEFECT IN KIA MOTORS PAINT ON THIS MODELS THAT WAS PAINTED WITH WHITE. WHILE DRIVING I SEEN PAINT START TO FLY OFF MY HOOD OF CAR. MY CAR IS KEPT INSIDE SO THIS SHOULD NOT BE HAPPENING. I CONTACTED KIA MOTORS AND REP STATED THEY ARE AWARE OF ISSUE BUT CANT PAINT ALL CARS WITH FLAKING OR PEELING PAINT. I ASKED IF THEIR IS A KNOWN ISSUE OR PROBLEM WITH MODEL AND YEAR WHY WOULD YOU NOT OFFER SOME TYPE OF REIMBURSE/ ASSISTANCE OR RECALL TO CORRECT. SHE STATED TO HOLD AND CAME BACK TO SAY HER BOSS SAID THE COMPANY WOULD GO BROKE. AFTER THE CONVERSATION PHONE HUNG UP. I HAVE CALLED LEFT MESSAGE WITH LIVE PERSON THAT SAY THEY WOULD CALL BACK AND NO ONE HAS. IN LOOKING FOR THE NUMBER TO CONTACT KIA MOTORS. I RAN ACROSS A FORUM THAT OTHER HAVE CONTACTED KIA MOTOR ABOUT SAME ISSUE. CAN/WILL YOU HELP WITH THIS. THE PROBLEM /ISSUE IS WITH KIA MOTORS WHITE PEARL PAINT ON 2011-2016 CARS AND TRUCKS. THEY ALL ARE PEELING INF=G FLAKING IN THE SAIME AREA. TOP BACK TRUNK, DRIVER SIDE BACK QUARTER AND HOOD. THE LINK IF YOU WOULD LOOK INTO IS (1) HTTPS://KIA-MOTORS.PISSEDCONSUMER.COM/2013-KIA-OPTIMA-SX-PAINT-CHIPPING-AND-FLAKING-OFF-201802151190418/2.HTML (2)HTTPS://KIA-MOTORS.PISSEDCONSUMER.COM/2013-KIA-OPTIMA-SX-PAINT-CHIPPING-AND-FLAKING-OFF-201802151190418/3.HTML (3)HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/OPTIMA/PAINT-PROBLEMS.PHP (4)HTTPS://3DBODYWORKS.COM/PENNSYLVANIA-CAN-FIX-PEELING-SNOW-WHITE-PEARL-HYUNDAI-CHEVROLET-TOYOTA-KIA/ (5)HTTPS://WWW.COMPLAINTSBOARD.COM/COMPLAINTS/KIA-MOTORS-BAD-PAINT-C644680.HTML THANK YOU FOR YOUR TIME
Oct 31, 2019
ON 4/9/19, MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT FROM MY WORK ON WAY TO SIMI VALLEY FIRST KIA DEALERSHIP. I WAS ON 118 FREEWAY WESTBOUND IN SLOW LANE IN CHATSWORTH, CA. ONTO FREEWAY SHOULDER TO CALL AAA WHEN A STRANGER PULLED UP AHEAD OF ME, GOT OUT OF HIS CAR, RAN TOWARDS ME SHOUTING TO ME TO GET OUT, THE CAR WAS ON FIRE BENEATH LEVEL OF THE WINDOWS SO I COULDNT SEE THE FIRE.. I GOT OUT, IT BLEW UP, & WAS TOTALLED. NO COLLISION OCCURRED. MY WITNESS SAVED MY LIFE. HE TOOK A VIDEO.
Aug 01, 2019
I WAS DRIVING WITH MY WIFE AT APPROXIMATELY 70 MPH ON A FLAT, FRESHLY PAVED HIGHWAY WITH NO OVERPASSES OR OTHERS CARS NEARBY WHEN ALL OF A SUDDEN AN EXTREMELY LOUD CRASH (SOUNDED LIKE A GUN SHOT) OCCURRED RIGHT ABOVE OUR HEADS. ALL OF A SUDDEN THE SUNSHADE ON THE INTERIOR ROOF STARTED FLAPPING AROUND WILDLY IN THE WIND AND HUNDREDS OF PIECES OF SHATTERED GLASS STARTED RAINING ON MY WIFE AND MY HEAD AND BODY. THE SOUND AND FALLING GLASS WAS SO SUDDEN AND DISTRACTING THAT I NEARLY SWERVED OFF THE ROAD, BUT LUCKILY WAS ABLE TO MAINTAIN CONTROL OF THE CAR. AS MY HEART BEAT OUT OF MY CHEST, I QUICKLY PULLED OVER TO THE SIDE OF THE HIGHWAY TO CALM DOWN AND ASSESS WHAT HAD HAPPENED. UPON FURTHER INSPECTION IT LOOKED LIKE THE SUNROOF HAD SPONTANEOUSLY EXPLODED OUTWARD FROM THE CABIN. WE HAVE NO LOGICAL EXPLANATION FOR WHY IT OCCURRED OTHER THAN THAT IT WAS A PRE-EXISTING MANUFACTURING DEFECT, WHICH SOUNDS CONSISTENT WITH OTHER INSTANCES I HAVE READ ONLINE. DOING SOME ADDITIONAL RESEARCH I FOUND THAT THERE ARE APPARENTLY HUNDREDS OF CASES OF THIS OCCURRING IN KIA MODELS AND A CLASS ACTION LAWSUIT IS BEING BUILT. DESPITE ALL OF THESE INSTANCES BEING REPORTED I WAS NEVER ALERTED BY KIA THAT THIS WAS AN ISSUE OR POSSIBILITY. MY CAR IS IN THE SHOP NOW AND KIA IS INVESTIGATING WHETHER OR NOT THEY WILL COVER THE REPAIR COSTS (THEY BETTER AFTER ALL WE WENT THROUGH). MY WIFE AND I BOTH SUFFERED SEVERAL PUNCTURES/SPLINTERS ON OUR HEAD, ARMS, AND LEGS FROM THE TINY GLASS SHARDS. MY WIFE ALSO RECEIVED A GASH/CUT ON HER PALM FROM A PIECE OF GLASS. KIA NEEDS TO ADDRESS THIS VERY SERIOUS ISSUE BEFORE IT HAPPENS TO OTHERS WHO MAY NOT BE AS LUCKY AS WE WERE TO WALK AWAY RELATIVELY UNINJURED.
Jul 13, 2015
SEATS
5 complaints
The front driver's seat bolts loosened and came completely off the track. This could have caused me to crash as the seat was no longer stable and shifted about the car until I could get to a safe location. If I had gotten into a crash I would most likely not survived as there was nothing that held me in the car despite having my seat belt on. The vehicle is at the dealership now. There were no warnings that this seat was malfunctioning and the bolts were loosening.
Nov 28, 2022
THE SEAT HAS COMPLETELY RIPPED OPEN JUST FROM GETTING IN AND OUT OF THE CAR. NOW I HAVE DUCT TAPE THE SEAT SO IT LOOKS VERY TRASHY.
Feb 03, 2020
THE DRIVE AND PASSENGER SEATS ARE TO LOW IN THIS CAR. ALMOST HAD AN ACCIDENT BECAUSE MY WIFE WHO IS 5' TALL CANT SIT HIGHER THAN THE SIDEVIEW MIRRORS, AND THEY BLOCK HER VIEW. I TEST DROVE THE CAR WHEN WE BOUGHT IT, SO DIDN'T SIT TO LOW FOR ME BEING 6' TALL. THIS IS A SERIOUS SAFETY ISSUE. *TR
Jan 02, 2013
THE FRONT PASSENGER SEAT IS AS LOW AS IT CAN GO AND THERE IS NO ADJUSTMENT TO HEIGHTEN THE SEAT. THE VEHICLE IS NOT CHEAP AND YOU WOULD THINK THAT THE PASSENGER WOULD BE ABLE TO ADJUST THE HEIGHT OF THE SEAT. PASSENGERS CAN SLIDE DOWN EASILY WITH THIS FEATURE/OPTION GONE. NOT ALL PASSENGERS ARE UNDER 5'10 AND THIS IS NOT GOOD. *TR
May 30, 2012
FRONT PASSENGER SEAT IS MOUNTED FAR TOO LOW IN ALL 2011 AND 2012 KIA OPTIMA CARS. A PASSENGER WILL EASILY SLIP UNDER THE SEAT BELT AND COULD BE SERIOUSLY INJURED. KIA USA HAS BEEN CONTACTED AND REFUSES TO ACKNOWLEDGE THIS DESIGN DEFECT, ALTHOUGH IT HAS BEEN NOTED REPEATEDLY BY OWNERS OF THESE CARS WHEN POSTING ON KIA OPTIMA FORUMS ONLINE. *TR
Feb 07, 2012
SUSPENSION
5 complaints
MAKING A NOCKING NOISE ON THE STEERING WHEEL.
Jun 23, 2019
CAR DRIVES WITH LOOSE STEERING AND CLUNKING NOISE THAT FAIRFAX KIA REFUSES TO TEST DRIVE IT LONG ENOUGH TO HEAR. JERKS LEFT SUSPENSION ON ROUGH PAVEMENT ON LEFT SIDE ONLY. THERE ARE LOTS OF BIG BOLTS ON THE LEFT STRUT AND I BELIEVE THESE BOLTS ARE EITHER DANGEROUSLY LOOSE OR THE STRUT ITSELF IS BROKEN. NOISE IS SUTTLE. HAVE COMPLAINED 3 TIMES TO DEALER.
Jun 13, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN MAKING A TURN THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 34,000.THE VIN WAS NOT AVAILABLE.
Jun 17, 2014
THERE IS A KNOCKING SOUND THAT SEEMS TO BE ON BOTH SIDES OF THE FRONT END. I HAVE HAD THE CARE ALIGNED AND IT DOES NOT SEEM TO BE PART OF THE ALIGNMENT, ALSO INDICATIONS FROM OTHERS IS THAT IT IS RELATED TO SWAY BARN ENDS. OTHERS ON THE KIA FORUM INDICATE SIMILAR PROBLEMS.. HTTP://WWW.KIA-FORUMS.COM/3G-2006-5-MAGENTIS-OPTIMA/43806-G3-ANNOYING-FRONT-SUSPENSION-NOISE-7.HTML. *TR
Aug 10, 2013
RIGHT REAR SUSPENSION MAKES CREAKING NOISE, PROGRESSIVELY WORSE OVER TIME. SUSPENSION WAS GREASED UP, BUT PROBLEM RECURRED AFTER ONE WEEK. CONCERNS THAT ASSEMBLE MAY COME LOOSE WHILE DRIVING. NOISE WORSE ON UNEVEN SURFACES OR WHEN EIGHT IS REDISTRIBUTED TO RIGHT SIDE (E.G. DRIVE THROUGH WINDOWS SOMETIMES ELEVATE FROM THE LEFT CAUSING CAR TO LEAN ON RIGHT SIDE; UNEVEN PARKING LOTS WILL CAUSE CREAKING SOUND). *TR
Feb 29, 2012
ELECTRICAL SYSTEM,SERVICE BRAKES
4 complaints
ABS system failing
Sep 25, 2025
The car instrument panel showed two messages "check brake " and also "hybrid system warning safely stop and do not drive" The brakes stopped working and the car will not accelerate. I stopped reset the battery and started the car as if nothing was wrong. this happens intermittently when i drive the car for over an hour. the brakes are brand new the brake cylinder is working fine. only when this warning come up the brakes feel like they are grinding. a lot of owners are complaining about this. I am wondering if there is a recall for this issue.
Feb 01, 2025
While driving will will get “hybrid system. Warning check brakes”. Car will loose acceleration. After turning car off for five minutes, error goes away and car drives. Happens for no reason and has occurred 4 times in the last week
Jan 26, 2024
While driving down the highway the cars Hybrid warning system came on causing the car to lose all breaks and lose power. The component of the vehicle that failed is the HECU. Kia already did a recall for this but did not include the hybrids for the recall. This is very unsafe losing all breaking power, driving 65 mph down the highway with my children in the car! There was absolutely no warning, no check engine lights nothing. I had it towed to the dealership and upon them driving it, it also cut completely out and did it to the person at the dealership. This is going to cause someone to lose their life and when you call Kia, it’s the same run around that your year wasn’t included in the recall yet there was a whole lawsuit about this.
Aug 30, 2023
FUEL SYSTEM, GASOLINE
4 complaints
The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.
Mar 13, 2025
The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that she was able to restart the vehicle and proceeded to her destination. The vehicle was taken to the dealer. The vehicle was diagnosed, and the contact was informed that there was contamination in the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the fuel system had been replaced less than three years ago. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Sep 19, 2023
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, AN ABNORMAL RATTLING NOISE WAS HEARD COMING FROM THE ENGINE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE HOWEVER, THE CAUSE FOR THE RATTLING WAS NOT DETECTED. AS THE CONTACT RESUMED DRIVING, THE RATTLING NOISE BECAME LOUDER AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 230,000. INVALID VIN.
May 07, 2020
WHILE TRAVELING FROM KNOXVILLE TN.WE NOTICED THE SMELL OF GASOLINE WHILE TRAVELING ON I-75.AS WE CONTINUED ON THE SMELL WENT AWAY.WE REFUELED IN SWEETWATER TN. AND CONTINUED ON.AT A REDLIGHT IN MADISONVILLE WE NOTICED THE SMELL AGAIN.I PULLED INTO A WENDYS PARKING LOT AND CHECKED BENEATH THE HOOD.THERE WAS NO GAS SMELL OR LEAKS.WE CONTINUED ON TO HWY 68.NEAR FARNER TN. THE CAR HAD A HOT SMELL AND WITHIN A FEW SECONDS WENT UP IN FLAMES.WE PULLED ONTO A SIDE ROAD AND EXITED THE VEHICLE.THERE WAS NO WARNING LIGHTS, AND THE CAR DID NOT MISS OR SHUT OFF.NO WARNING WHATSOEVER.WE WERE ABLE TO GET OUT ONLY.FLAMES CONSUMED THE CAR IMMEDIATELY AFTER WE EXITED THE VEHICLE. *TR
May 09, 2014
STEERING,ELECTRICAL SYSTEM
4 complaints
The contact owned a 2012 Kia Optima. The contact stated while driving 50-60 MPH, the vehicle experienced excessive steering efforts, which required keeping both hands on the steering wheel to prevent the vehicle from drifting out of the lane. The contact stated that the failure recurred while driving on one occasion, causing the passenger's side-view mirror to strike another vehicle, and the side-view mirror was damaged. There was no injury sustained. A Police report was filed, but the police report information was not available. Additionally, the contact stated that after the vehicle had been turned off for 10 minutes, the vehicle failed to restart and was jumpstarted. The contact stated that the failures recurred several times. The vehicle was taken to an unknown dealer, where it was diagnosed with steering and electrical failures. The vehicle was not repaired and was sold. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown. The VIN was not available.
Jun 13, 2024
I HAVE HAD THIS VEHICLE FOR OVER 2 YEARS NOW AND HAVE ABOUT 30,000 MILES ON IT. I TOOK THIS CAR TO THE DEALERSHIP WITHIN A WEEK AFTER I BOUGHT IT FOR PROBLEMS WITH STEERING AND IT'S INABILITY TO STAY STRAIGHT ON THE ROAD WITHOUT HAVING TO CONTINUALLY ADJUST THE STEERING WHEEL. I WAS TOLD THAT THERE WAS NOTHING THEY COULD FIND WRONG WITH IT. BUT AFTER FINDING THIS WEBSITE, I NOW UNDERSTAND THAT I AM NOT THE FIRST ONE TO HAVE THIS ISSUE. RECENTLY I HAVE HAD AN ISSUE WITH THE AIR CONDITIONER. IT WORKS FINE WHEN THE CAR IS DRIVING BUT WHEN IT IS STOPPED OR IDLING, THE AIR SUDDENLY BLOWS WARM AIR AND DOESN'T START TO BLOW COLD UNTIL A FEW SECONDS AFTER THE CAR HAS STARTED MOVING. *TR
Jul 31, 2014
I BOUGHT KIA OPTIMA 2012 IN MONTH OF JANUARY 2012. SINCE I OWN VEHICLE I NOTICE THAT CAR IS STEERING TO IT'S LEFT SIDE. I CALLED DEALER AND REPORTED THIS ISSUE. DEALER SUGGESTS ISSUE IS BECAUSE OF ELECTRONIC CONTROL SYSTEM. I NOTICED THIS PROBLEM SINCE I OWN AND DEALER ADVISE THAT IT SHOULD GO AWAY AFTER FEW THOUSAND MILES. IN MY OPINION THIS IS DANGEROUS AND MUST BE ADVERSELY EFFECTING TO TIRES AND OTHER STEERING MECHANISM COMPONENTS. *TR
May 17, 2012
UPON THE PURCHASE OF MY 2012 KIA OPTIMA SX I NOTICED A PULL TO THE LEFT IN THE STEERING WHEEL. THE DEALERSHIP IS APPROX. 80 MILES FROM MY HOME, DRIVING HOME I NOTICED THE TUG AND THE CAR'S INCLINATION TO VEER LEFT. I FELT A CONSTANT PRESSURE ON THE WHEEL TO VEER. I TOOK THE CAR BACK WITHIN A WEEK OR TWO AND HAD THE SERVICE DEPT. CHECK THE VEER. OF COURSE, I WAS TOLD THERE IS NO VEER. THE CAR CONTINUES TO STRAY, NOW AT 3500 MILES. THE CAR WILL BE GOING IN FOR SERVICE NEXT WEEK FOR THE SAME PROBLEM AND FOR MAINTENANCE. I HAVE SPOKEN TO ANOTHER DEALERSHIP'S SALESMAN WHO HAS CONFIRMED FOR ME THERE IS A DEFINITE ISSUE WITH THE OPTIMA'S STEERING AND TO DATE, THEY DON'T KNOW WHAT TO DO WITH IT. I LOVE THIS CAR, I ABSOLUTELY LOVE IT, BUT THE PULL IS A PROBLEM. BY THE TIME I DRIVE THE CAR AT CRUISE SPEED ON THE HIGHWAY AND GET BACK WITH IT, I LITERALLY FEEL TIRED IN THE ARM AND SHOULDER FROM THE PRESSURE TO KEEP IT STRAIGHT IN THE LANES. ALSO, LATELY AT APPROX. 3000 MILES, I'VE NOTICED THAT IN REVERSE, THE BACKUP CAMERA DOESN'T ALWAYS COME ON WHEN SHIFTING GEARS. IT HAS A HESITATION THAT HAS LASTED AS LONG AS 30 - 40 SECONDS BEFORE I CAN SEE BEHIND THE CAR. ANYONE WHO HAS DRIVEN THE OPTIMA KNOWS, YOU CAN'T SEE ANYTHING BEHIND YOU IN THAT CAR DUE TO THE LOW SITTING SEATS AND HIGHER TRUNK - IT HAS TO BE TALL TO SEE IT BEHIND YOU. I'M TAKING THE CAR TO A DIFFERENT DEALERSHIP FOR SERVICE NEXT TIME, FROM THERE, I'LL DECIDE AS TO WHAT HAPPENS NEXT AS FAR AS KEEPING THIS CAR. *JS
Mar 21, 2012
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
Engine light keeps flashing and car stalls and will not go over 45 mph. One incident happened on a busy highway as merged on and was almost hit by a tractor trailer from behind.
Aug 03, 2022
Car started idling and running rough out of no where. When I put the computer diagnostic on it it tells me there's problems with the fuel rail pressure sensor. Also the car won't go into drive or reverse but nothing is wrong with the transmission?
May 30, 2021
MY CAR STARTED SMELLING LIKE BURNING PLASTIC AND THEN IT COMPLETED SHUT OFF. THANKFULLY I WAS ALREADY IN A TURNING LANE WHEN THIS HAPPENED. I ONLY HAD 60K MILES ON THE CAR AT THAT TIME. SEEMED LIKE AFTER MY ENGINE WAS REPLACED MY WINDOWS STOPPED ROLLING UP. THEN MY FUEL PUMP WENT OUT. I NOTICED THAT IT FELT LIKE SOMEONE WAS PRESSING ON MY BRAKE AS I WAS TRYING TO GO AND THEN MY TRACTION CONTROL LIGHT WOULD COME ON. WE FIXED THIS. NOW IT NOT EVEN A YEAR LATER AND ITS DOING IT ALL OVER AGAIN. THIS IS NOT SAFE AS PEOPLE ARE BEHIND ME WHEN THIS HAPPENS.
Apr 11, 2017
THE CARE STALED AT LOW SPEED PULLED OVER SIDE OF ROAD AND SMOKE WAS COMING FROM ENGINE, OPENED THE HOOD AND FIRE HAD STARTED AT FRONT TOP OF ENGINE UNDER THE AIR CLEANER, SOME WARE, HAS NOT BEEN DETERMINED WHAT CAUSED IT.
Sep 06, 2016
STEERING,ENGINE
4 complaints
Vehicle suddenly cut off and lost power. Upon cutting back off check engine was blinking as well as oil light. Was left to sit over night as it wasn’t safe to drive home and would not restart. The following morning the car started but was hesitant driven less than 20 miles home which struggled to accelerate and check engine light was illuminated along with oil light coming on . Oil was in the car at the time. Parked in front of home additional oil added oil light then oil light cut off until ac is turned on . Car was turned on and sitting and a knocking noise began . Left to sit the next day then taken to jiffy lube where a reading came on the scanner that it was the crank shaft was then ordered to go to a repair shop where it was diagnosed the engine is blown and that oil was basically being burned even with a maintain of oil changes therefore this caused metal to metal contact . The engine is now seized up and the vehicle is sitting outside of home. Vehicle is unsafe to drive upon further research cars 2011-2019 with the same engine have caught fire or failed . Due to this there is now a class act suit theta ii with Kia .
Jul 29, 2022
STEERING STICKS AND YOU HAVE TO FORCEFULLY PULL THE STEERING WHEEL IN THE OTHER DIRECTION TO UNSTICK IT. OIL IS BURNING WITH NO OIL LEAKS, NO LEAKS IN OTHER FLUIDS, NO EXPLANATION AS TO WHERE IT IS GOING BUT IT IS BURNING THROUGH A QUART OF OIL EVERY 7 DAYS.
Feb 19, 2020
WHEN U DRIVING IT . U CAN HERE NOISE IN THE STEERING WHEEL. IT HAD THE OIL LIGHT TO POP ON WHILE DRIVING ON THR FREEWAY PUT OVER. PUT SOME OIL IN IT. THEN THAT NIGHT TRYING TO CRANK IT & IT STARTED TO SMOKE & CAUGHT A FIRE.
Aug 10, 2016
THE FIRST THING WOULD HAVE TO BE THE STEERING WHEEL LIKE IT HAS BEEN NOTED BEFORE WHEN YOU SIT STILL IT HAS A CLICKING SOUND. AND ALL DRIVING THE HIGHWAY AT 75 MILES AN HOUR IT STICKS AND YOU HAVE TO JERK IT BACK WITCH IS NO SAFE I HAVE HAD IT ALIGNED MANY TIMES BUT DOES NOT FIX THE PROBLEM. MY CAR HAS 112,113 MILES ON I TAKE CARE OF REPLACE THING THAT NEED TO DONE AND OIL CHANGES EVERY 3,000 WELL AFTER I HIT THE 100,000 MARK MY CAR SOUNDS LIKE IT HAS NO OIL .. ARE I HAVE SEEN ON THE INTERNET THAT IT SOUNDS LIKE YOUR RPMS ARE REALLY HIGH BUT THERE NOT ... IT STARTS WHEN I'M GOING 20 MPH ANOTHER THING THAT IS WEIRD WHEN I'M TURNING LEFT THE NOISE GOES AWAY
Apr 13, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
4 complaints
WHILE DRIVING MY 2012 KIA OPTIMA HYBRID ON THE FARTHEST LEFT LANE OF THE FREEWAY, A WARNING MESSAGE POPPED UP ON MY DASH BOARD THAT WAS SOMETHING SIMILAR TO "SAFTLEY PULL OVER AND DO NOT DRIVE VEHICLE." I BEGAN TO CHANGE LANES TO BE ABLE TO EXIT THE FREEWAY AND AS I WAS APPROACHING THE EDITS STOP LIGHT THE MOVING HEHICLE SEEMED TO LACK MUCH POWER. I WAS LUCKY ENOUGH TO HAVE THE CAR ROLL FAR ENOUGH ON MOMENTUM TO GET ME OUT OF THE WAY OF A VERY BUSY ROAD. IT WAS A MIRACLE THAT THE CAR ROLLED TO THE SPOT IT DID BECAUSE THAT HAPPENED TO BE THE ONLY PLACE THE SHOULDER COULD FIT MY CAR. I HAD IT SENT TO KIA DEALERSHIP AND IT TOOK THEM ALMOST AN ENTIRE WEEK TO FINALLY HAVE AN IDEA OF WHAT THE PROBLEM COULD BE. ENGINE SEIZED AS THE MAJOR PROBLEM AND OFFERED TO REPLACE IT FOR ABOVE $8000! THE CAR ISN'T EVEN WORTH THAT MUCH! COME TO REALIZE THERE WAS A RECALL ON MY ENGINE SO I AM NOW WAITING UNTIL KIA TECH SUPPORT REACHES OUT TO MY MECHANIC FOR THE APPROVAL OR DENIAL. I BOUGHT THIS USED CAR ABOUT 30 DAYS FROM TODAY'S DATE WITH 80K MILES
Mar 14, 2021
CAR WILL NOT GET OUT OF IMMOBILIZATION PHASE, WITH EITHER KEY FOB WILL NOT UNLOCK TO USE PUSH TO START. ISSUE IS WASTE GATE ACTIVATOR FAILURE OR NEEDS ADJUSTMENT.
Feb 27, 2021
TRANSMISSION ISSUES: BETWEEN 2ND AND 3RD GEAR. WOULD LAG THEN JERK THE CAR WITH SOME TORQUE ONCE IT CAUGHT 3RD GEAR. HAD TO GET 2 REPLACEMENT TRANSMISSIONS BECAUSE OF THIS ISSUE. ALSO ENGINE SEIZER ISSUE, MY ENGINE STARTED TO SEIZE WHEN I WAS GOING 45 MILES AN HOUR WITH ALOT OF TRAFFIC BEHIND ME. THEN ALL OF A SUDDEN IT STARTED MAKING LOUD THUNKING NOICES THEN A VERY LOUD GRINDING NOISE AND THEN I WAS STUCK ON A ROAD NOT BEING ABLE TO GET ABOVE 22 MILES AND HOUR, THERE WAS NO SHOULDER TO PULL OVER. AND I WAS STUCK TRYING TO GO UPHILL AND ALL THESE CARS BEHIND ME. I ENDED UP HAVING TO STOP THE CAR AND LEAVE IT IN THE MIDDLE OF A 2 LANE ROAD ON A HILL WITH THE EMERGANCY BREAK ON. KIA KNEW IT WAS ANOTHER SEIZED ENGINE WHICH I THOUGHT IT WAS MY TRANSMISSION AGAIN WHICH I HAD BROUGHT IN BECAUSE THIS 3RD TRANSMISSION WAS HAVING THE SKILLING ISSUES AROUND 20-25MILES AND HOUR, BUT AFTER THEY KNEW I WASNT GOING TO BUY ANOTHER KIA AGAIN THEY WOULDNT FIX MY TRANS THAT SHOULD PROBABLY BE RECALLED ANYWAYS. BUT THEY THOUGHT IT WAS ANOTHER OPTIMA SEIZED ENGINE, AND EVEN THOUGH ALL OPTIMAS ARE RECALLED FOR THIS EXACT SAME ISSUE, THEY SAY THAT MINE ISNT COVERED BECASUE ITS A HYBRID AND HAS A MOTOR IN THE CAR ALSO SO ITS DIFFERENT SET UP. BUT THERES ARE OTHERS ONLINE WITH THIS KIA OPTIMA 2011-2013 HYBRID ENGINE SEIZER JUST LIKE ALL THE OTHER OPTIMAS. AND I THINK THE HYBRIDS SHOULD BE INCLUDED IN THE RECALL. AS WE ARE HAVING THE SAME ISSUES. THIS WAS A VERY DANGEROUS ISSUE
Sep 14, 2020
I WAS ON THE INTERSTATE TRAVELING AT APPROX 70 MPH CHANGED LANES AND WHEN I WENT TO ACCELERATE THE VEHICLE STALLED LOST POWER I COASTED TO THE BREAKDOWN LANE AND ATTEMPTED TO START THE VEHICLE. IT WOULD NOT START. I HAD AAA TOW IT TO A HARDINGS GARAGE IN FAIRFIELD. THE TECHNICIAN SAID THIS MORNING THE VEHICLE STARTED BUT STALLED AS SOON AS HE TRIED TO MOVE IT. HE TOLD ME THAT THERE WAS A KIA RECALL 17V224000 THAT APPLIED TO THE ENGINE SO I GOT AAA TO TOW THE VEHICLE TO CHARLIES KIA IN AUGUSTA, ME. THEY TELL ME THAT THERE IS NO RECALL ON MY VIN. WHY WOULD I HAVE THE SAME STALLING AS INDICATED IN THE RECALL IF MY VIN DOES NOT APPLY???
Dec 16, 2019
VEHICLE SPEED CONTROL,ENGINE
4 complaints
TAKATA RECALL, I WAS DRIVING MY VEHICLE AND WHEN I WENT TO SPEED UP THE ENGINE SEIZED, CAUSING ME TO PULL OVER IN THE BREAK DOWN LANE ON THE HIGHWAY AND TURN THE VEHICLE OFF COMPLETELY AND WHEN I TRIED TO TURN THE VEHICLE BACK ON IT WOULD NOT FULLY TURN BACK ON, ALL THE LIGHTS IN THE VEHICLE STARTED FLICKERING, I TRIED JUMPING MY CAR AND IT DID NOT WORK I HAD TO GET IT TOWED TO THE NEAREST KIA DEALER
Apr 21, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD SURGE AND THEN SLOW DOWN. THE FAILURE RECURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Jul 31, 2017
I WAS DRIVING HOME FROM GULF SHORES, AL TO ATLANTA, GA. I STOPPED AT A REST AREA. WHEN I STARTED MY CAR BACK UP THERE WAS KIND OF A BUZZING NOISE AS I ACCELERATED, BUT IT WOULD STOP ONCE I REACHED CRUISING SPEED. AFTER ABOUT 15 MILES DOWN THE ROAD FROM THE REST AREA, MY GAS PEDAL JUST STOPPED WORKING. THE CAR COASTED UNTIL IT LOST SPEED AND THEN JUST TURNED OFF. AFTER I WAS EVENTUALLY TOWED TO THE NEAREST KIA DEALERSHIP, I WAS TOLD THAT THE ENGINE HAD DIED AND I WOULD NEED TO HAVE A NEW ONE INSTALLED. *TR
Sep 30, 2014
I NOTICED ON MONDAY THAT THE CAR SEEMED TO BE STRUGGLING WITH ACCELERATION. IT SEEMED TO BE SLOW AND SLUGGISH. I DROVE THE CAR HOME NOT EXCEEDING 40 MPH. NEXT MORNING WHEN STARTING THE VEHICLE THE DASHBOARD IS LIT UP WITH AN INDICATION OF ENGINE MALFUNCTION. I ONLY HAD TO DRIVE THE CAR A MILE SO I CONTINUED ON TO WORK BUT I HAD NO POWER AT ALL. THE CAR WAS STRUGGLING TO MAKE IT UP A SMALL HILL AND I HAD NO SPEED ON LEVEL GROUND. I AM AFRAID TO DRIVE THE VEHICLE AT THIS POINT. I HAVE SCHEDULED AN APPOINTMENT BUT THE NEXT QUESTION IS HOW MUCH IS THIS GOING TO COST? WOW I HAVE ONLY OWNED CAMRY'S FOR THE PAST 15 YEARS AND THOUGHT I WOULD TRY A KIA. THEY LOOK NICE. NOT SURE I WILL KEEP THIS VEHICLE MUCH LONGER. *TR
Jan 09, 2014
ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
RADIO PANELING AND CHARGING DO NOT WORK
May 13, 2018
MY ELECTRONIC STABILITY CONTROL LIGHT ON DASH CAME ON AND REMAINS ON. I TOOK TO MARTIN KIA IN NEWARK DELAWARE FOR DIAGNOSTIC AND THEY SAID THE CODES WERE C1259 AND C1260 AND THAT I NEED TO HAVE CLOCK SPRING ASSEMBLY, STEERING ANGLE SENSOR AND THE STEERING COLUMN ASSEMBLY REPLACED BECAUSE IT LOOKED LIKE MY CAR HAD BEEN IN AN ACCIDENT. (I DID STRIKE A SMALL DEER, BUT DAMAGE WAS COSMETIC TO LEFT FRONT FENDER AND DID NOT AFFECT STEERING OR DRIVABILITY, AND WAS REPAIRED IN A PROFESSIONAL BODY SHOP). THE ESC DID NOT COME ON UNTIL MONTHS AFTER MY ACCIDENT. DEALER WOULD NOT CERTIFY THAT THE VEHICLE IS SAFE TO DRIVE WITH THIS CONDITION, NOR DID THEY OFFER ANOTHER LESS EXPENSIVE REPAIR SUCH AS JUST REPLACING SENSORS. THEY WANTED AN ESTIMATED $1370 TO HOLD MY SAFETY HOSTAGE. SINCE THE LIGHT HAS BEEN ON, I HAVE EXPERIENCED A FEW EPISODES OF INSTABILITY WHEN DRIVING IN INCLEMENT WEATHER. I NOW LEAVE ESC OFF WHEN WEATHER IS BAD.
Feb 13, 2018
TODAY WAS THE 2ND TIME I WAS DRIVING MY VEHICLE AND THE ELECTRICAL SYSTEM FAILED AND MY CAR SYSTEM SHUT DOWN. I HAD NO ABILITY TO STEER, BRAKE, SMOKE STARTED COMING OUT OF THE VENTS ALL THE LIGHTS STARTED FLASHING. HERO CAME TO ASSIST, OPENED THE HOOD SMELLED MELTING PLASTIC/RUBBER. STARTED SPARKING, CAR TURNED BACK ON ITS OWN. CAR IS NOT AT ED VOYLES KIA IN MARIETTA GEORGIA. KIA HAS REPLACED MY ENGINE TWICE. UNFORTUNATELY I AM AT 120K MILES OUT OF WARRANTY.
May 11, 2017
I WAS ACCELERATING VEHICLE AN STABILITY LIGHT CAME ON AND CAR WOULD NOT ACCELLERATE. WHEN I TRIED A LOUD NOISE CAME FROM THE FRONT. DEALER SAYS NOTHING WAS WRONG. *TR
Aug 21, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
3 complaints
To: Administrator National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 USA Subject: Formal Safety Defect Claim Regarding Unaddressed Recalls — 2012 Kia Optima Hybrid (VIN: [XXX] ) From: [XXX] Email: [XXX] Phone: [XXX] Vehicle Information: - VIN: * [XXX] ** - Make / Model: 2012 Kia Optima Hybrid - Mileage: approx. **250,000 miles** - Current Location: Moldova (vehicle manufactured in Korea for the US market) --- ## Summary of the Problem I am writing to file a **formal safety defect claim** regarding my 2012 Kia Optima Hybrid, VIN * [XXX] **, which, despite having documented recall campaigns, has never had critical parts replaced. As a result: 1. **Internal scoring and scratches (zadir)** have been detected within the engine, consistent with **metal shavings / debris** circulating in the oil system. 2. There is **metallic residue (shavings)** found in the oil pump, which strongly suggests that worn or damaged components (likely from a manufacturing defect) were never replaced during the recall. 3. Given the extraordinarily high mileage (≈ 250,000 miles), the continued use without the required recall repairs poses **significant safety risks** and potential for further engine failure or fire. 4. I was not provided with a proper remedy when recall notices were issued — in my case, the relevant parts were not replaced in a timely fashion (or at all), despite the recall campaigns being active, leading to the deterioration of the engine. --- ## Legal and Technical Basis ### Recalls Applicable to My Vehicle - NHTSA Recall **20V750** for the 2012 Kia Optima Hybrid: This is a recall related to engine defects, including risk of engine fire. [oai_citation [XXX] ] [XXX] ) - NHTSA Recall **23V652**: This relates to the Hydraul INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 25, 2025
I BOUGHT A 2012 KIA OPTIMA FROM AUTONATION IN AMARILLO,TX AND I HAVE MULTIPLE SAFETY RECALLS ON MY VEHICLE WHICH AUTONATION DIDN'T TELL ME ABOUT AT THE TIME OF PURCHASE. THE RECALLS CAN CAUSE A FIRE AND A FATAL ACCIDENT. I'VE TAKEN IT TO TWO KIA DEALERSHIPS AND NOTHING HAS BEEN DONE TO THE RECALLS. KIA HASN'T FIXED OR REPLACE THE SAFETY RECALLS. I WILL NOT HAVE ME OR A FAMILY MEMBER DIE CAUSE THE NEGLECT THAT KIA HAS BEEN DOING ON MY 2012 KIA OPTIMA" VIN# [XXX]". I HAVE FILED A SETTLEMENT CLAIM WITH KIA SETTLEMENT CLAIM'S DEPARTMENT "CLAIM #[XXX]". I HAVE TAKEN IT TO 2 KIA DEALERSHIP'S. I'VE DONE ALL OF THE STEPS KIA DEALERSHIP HAS ASKED ME TO DO AND NOTHING HAS BEEN DONE TO FIX OR REPLACE THE RECALLS. I USE MY 2012 KIA FOR MY DOCTORS APPOINTMENTS CAUSE I'M DISABLED. I LOST FAITH AND CAN'T TRUST THIS 2012 KIA OPTIMA THAT IM STILL MAKING CAR PAYMENTS. I NEED THIS CAR FIXED BEFORE ME OR ONE OF MY FAMILY MEMBERS DIES IN A CAR ACCIDENT FROM THE NEGLECTED RECALLS FROM KIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 10, 2020
ENGINE LOCKED UP HAD A WARRANTY THEY FIXED IT AND AFTER I GOT MY CAR BACK THE THE HORN DIDN'T WORK OR ANY OF MY CONTROLS ON THE STEERING WHEEL WORKED I NOTIFIED THEM AND THEY DID NOTHING TO FIX IT. WHEN I TURN THE CAR OVER TO KIA DEALERSHIP EVERYTHING WAS WORKING AND AFTER THEY PUT THE NEW ENGINE IN EVERYTHING WENT WRONG THE ABS SYSTEM WENT OUT THE HORN STOP WORKING THE TURBO IN THE CAR WASN'T ANY GOOD MY AIRBAG AND ENGINE WAS ON AND STILL IS AND I NOTIFIED THEM AGAIN EVEN TOOK IT TO MANAGEMENT AND THEY DID NOTHING ABOUT IT. I'M NOT A SATISFIED CUSTOMER AT ALL CAN U GUYS PLEASE HELP ME. I'M A HARD WORKING MAN HAVE A FAMILY AND JUST TRYING TO HAVE A CAR THAT WE CAN ENJOY.
Oct 12, 2017
FUEL SYSTEM, GASOLINE,ENGINE
3 complaints
The contact owns a 2012 Kia Optima. The contact stated while driving at various speeds, the vehicle went into LIMP Mode and failed to exceed 61 MPH. The RPM failed to exceed 2,000 RPM. Additionally, the contact stated that the vehicle failed to exceed 45 MPH while driving uphill, and the vehicle failed to exceed 55 MPH while driving downhill. The contact scanned the vehicle with a vehicle scanner and retrieved codes indicating an oil control valve failure. The contact replaced the oil control valve; however, the failure recurred. The vehicle was taken to the dealer where the fuel rail system, the fuel tube clamps, and the bolts were replaced under NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the failure persisted. The vehicle was taken back to the dealer several times. The dealer replaced the battery, the engine oil, and other unknown parts; however, the failure recurred. Additionally, the contact stated that the vehicle was experiencing excessive fuel consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 157,000.
Sep 23, 2024
The contact owns a 2012 Kia Optima. The contact stated while driving at approximately 55 MPH, the vehicle hesitated. The vehicle lost motive power and was slow to accelerate. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump was failing. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The approximate failure mileage was 88,800.
Jan 23, 2024
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATE THAT WHILE DRIVING AT 30 MPH THE VEHICLE STALLED, WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO SAFFORD KIA OF FREDERICKSBURG (5204 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA 22408, (540)-891-7400. THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE CODE AT THE HIGH-PRESSURE FUEL PIPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). AS PART OF THE RECALL REPAIR THE HIGH-PRESSURE FUEL PIPE WAS INSPECTED BUT WAS NOT REPLACED BECAUSE THE TECHNICIAN FOUND NO FAILURE WITH THE PART. THE VEHICLE WAS REPAIRED AND THE HIGH-PRESSURE FUEL PIPE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,227. *LN*JB
Jun 04, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
3 complaints
CAR WILL NOT START UP. WHEN TURNING KEY I HEAR CLICKING NOISE FROM UNDER THE GOD FROM FUSE BOX AND THINKING IT'S STARTER RELAY BUT I REPLACED IT AND STILL NOTHING EVENTUALLY BY KEEP TRYING TURNING KEY TO START FOR 18 MINUTES IT STARTS UP FINALLY. NO CLUE WHAT IT COULD BE. MAYBE STARTER SOLENOID
Feb 04, 2021
I HAVE A 2012 KIA OPTIMA HYBRID. DROVE GREAT AT FIRST NOW THE CAR IS OFF AND ON.. WHILE DRIVING THE CAR LUNGES OFTEN AND AS OTHERS HAVE SAID THERE IS A DELAY 2 SECOND FROM PRESSING THE GAS TO THE CAR ACTUALLY ACCELERATING. THE CAR ALSO LOSES POWER WHEN DRIVING ON THE HIGHWAY. I'VE NOTICED THE ENGINE WILL NOT CHARGE THE HYBRID BATTERY WHEN IT IS GETTING LOW AND THE CAR BECOME IMMOBILIZED UNABLE TO ACCELERATE. I HAVE HAD DASH LIGHTS ONLY APPEAR ONCE AND WHEN THE CAR WAS TAKEN TO THE DEALERSHIP THEY WERE UNABLE TO FIND THE CAUSE. THIS ISSUE IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS. ATTACHED ARE A FEW PICTURES YOU CAN SEE THE HYBRID BATTERY HAD 1 BAR IT APPEARS TO BE CHARGING BUT THEN GOES TO 0 BARS BECAUSE THE BATTERY IS TRYING TO POWER THE CAR WHILE ONLY THE ENGINE SHOULD.
Jul 31, 2019
'TAKATA RECALL' I'M CURRENTLY BUYING A KIA OPTIMA 2012 AND EVERYTHING WAS WORKING FINE AND HAD MAINTENANCE UP TO DATE AT KIA OF ORANGE. THEN I DID FULL SERVICE WHICH I PAYED 600$ OR SO AND AFTER THE CAR STARTED GIVING ME PROBLEMS, I WENT TO MY FRIENDS HOUSE AND MY BOYFRIEND GOT OFF TO GET TOOLS FROM THE HOUSE IT TOOK HIM TEN MINUTES TO COME BACK. THE CAR WAS ON AND I WAS WINDOWS UP AND AC ON WHEN HE CAME OUT HE SAW FIRE UNDER THE FRONT LEFT LIGHT. IT GOT ON FIRE AND WE WERE SCARE FOR OUR LIFE'S AND WE MANAGE TO RUN AROUND AND FIND ANYTHING THAT WILL HELP WE HAD WATER AND IT WOULDN'T TURN OFF, WE DIDN'T KNOW IT WAS ELECTRICAL SO IT WAS MELTING PLASTIC UNTIL WE MANAGE TO FIND A FIRE EXTINGUISHER WHILE I WAS CALLING 911 WE THOUGHT THE CAR WAS GOING TO BLOW UP. SECOND OF ALL WE FIX IT INSURANCE COVER. WE CALL KIA THEY TOLD US OUR INSURANCE HAD TO PAY IT. SO WE DID NEXT I TOOK IT TO GET MAINTENANCE UPDATE AND OIL CHANGE, WE TOOK FOR A DRIVE TO CHINO HILLS CALIFORNIA AND THEN THE CAR TURN OFF BY IT SELF ON THE FREEWAY I WAS 65 SPEED LIMIT AND MY STEERING WHEEL GOT HARD AND ALL THE LIGHTS WERE ON. I COULD OF LOST MY LIFE. I MANAGE TO MOVE IT SLOWLY TO THE SIDE AND IT WAS ON FIRE WHEN I OPEN THE HOOD SOMETHING WAS BURNING AGAIN. A SHERIFF HELP US TURN IT OFF WITH HIS FIRE EXTINGUISHER. THE ENGINE HAD BLEW UP A WROT BLEW MAYBE BECAUSE OF NO OIL OR IDK I'M NOT MECHANIC THAT'S WHY I TAKE IT TO KIA. I BELIEVE THEY DIDN'T DO THEIR JOB RIGHT AND MY INSURANCE DOESN'T WANNA COVER IT, NOW I'M CARELESS AND I HAVE A DAUGHTER TO FEED AND I NEED HELP TO GET THIS OUT THERE IF ANYBODY HAS THE SAME ISSUE PLEASE MAKE THIS GO VIRAL. HIGHWAY 91 EAST
Feb 08, 2018
STEERING,ELECTRICAL SYSTEM,AIR BAGS
3 complaints
2012 KIA OPTIMA WITH 43000 MILES # AIRBAG WARNING LIGHT STAYS ON AND CHECKING DIFFERENT SEATING POSITION/ RESTARTING THE IGNITION THE WARNING LIGHT STILL STAYS ON. # STEERING WHEEL FEELS STICKY WHILE DRIVING STRAIGHT, WHICH NEEDS IMMEDIATE CORRECTION BY MOVING LEFT /RIGHT. IF NOT IT KEEPS GOING TOWARDS ONE DIRECTION CONSTANTLY. DEALERSHIP RECOMMENDED TO GET THE WHEEL ALIGNMENT DONE, BUT NO IMPROVEMENT AS PER STEERING WHEEL EVEN AFTER GETTING ALIGNMENT DONE.
Apr 18, 2019
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THE BUTTONS ON THE STEERING WHEEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO KIA OF CERRITOS (LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Oct 16, 2018
AIRBAG LIGHT IS CONSISTENTLY ON WHICH MEANS IT WON'T DEPLOY DURING AN ACCIDENT, BUTTONS ON STEERING WHEEL AREN'T WORKING, AND STEERING WHEEL HEATER ISN'T WORKING. DEALERSHIP CLAIMS CLOCKSPRING IS WORN OUT. PREVIOUS MODELS OF OPTIMAS HAVE HAD SAME PROBLEM AND EVENTUALLY A RECALL WAS MADE. HOPEFULLY THIS GETS RESOLVES BEFORE A WRECK HAPPENS AND INJURY IS CAUSED BY THIS AIRBAG DEFECT.
Aug 08, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
AS I WAS DRIVING WITH ABSOLUTELY NO WARNING AT THE TIME OR PRIOR TO THE CAR STOPPED ACCELERATING COMPLETELY AND WILL NOT START BACK UP. WHEN PLUGGED UP YO CABLES LIGHTS AND ALL INDICATORS COME ON BUT THE CAR NEVER STARTS AND THERE IS NO NOISE COMING FROM THE ENGINE . I WAS JUST LEAVING MY DRIVEWAY ON A REGULAR SIDE STREET PROCEEDING FOWARD AT MAYBE 15MPH
Mar 09, 2019
KIA OPTIMA 2012 LX COMPLAINT..I LIKE TO START OFF SAYING THAT THE RIGHT PASSENGER SIDE UP FRONT STOP WORKING. ALL OF A SUDDEN, IT WILL NOT WHINE DOWN OR UP SOMETIMES. IT IS AN ISSUE AND MORE. THE CAR SOUNDS LIKE WHEN I CRANK UP, IT IS A WEIRD NOISE WHEN WARMING UP STAND STILL. THAT GOES FOR THE WINDOW AND CAR OVERALL STAND STILL. IT HAS BECOME AN BURDEN FOR THE WINDOW CAN NOT GO DOWN.
May 31, 2018
WHEN IN MOTION THERE IS A KNOCKING NOISE IN STEERING WHEEL THAT SOUNDS LIKE SOMETHING BROKEN INSIDE. ALSO MOTOR FOR RIGHT PASSENGER WINDOWS ON BOTH FRONT AND BACK SEAT DO NOT WORK AND FROM DRIVER'S PANEL.
Nov 28, 2017
VISIBILITY,STRUCTURE
3 complaints
SUNROOF SHATTERED WHILE DRIVING. *TR
Jan 19, 2017
DRIVING DOWN THE FREEWAY AT 70 MPH, SUNNY CLEAR WEATHER, TEMP 85. NO OVERPASSES OR OTHER VEHICLES IN SIGHT. THE SUNROOF EXPLODED SHOWERING AN ENORMOUS AMOUNT OF GLASS ON TOP OF MY HEAD RESULTING IN A FEW MINOR CUTS. EITHER I WAS STRUCK BY A METEORITE OR KIA HAS DEFECTIVE GLASS. THE DEALER REPLACED IT FOR $550.00 AND NO EXPLANATION. AS THERE ARE SEVERAL OTHER POSTS WITH SIMILAR DESCRIPTIONS I FEEL KIA HAS DEFECTIVE GLASS AND THIS SHOULD BE INVESTIGATED.. I VERY NEARLY LOST CONTROL OF MY CAR AT FREEWAY SPEEDS. *TR
Jul 01, 2014
I WAS DRIVING ON HIGHWAY DURING RUSH HOUR WHEN I HEARD A LOUD EXPLOSION AND SOUND OF GLASS RATTLING. AT FIRST I THOUGH I HAD A BLOWOUT ON ONE OF MY TIRES, SO I MANAGE TO PULL OVER TO THE EMERGENCY LANE. I THEN DID A WALK AROUND OF MY CAR AND SAW THE BUSTED SUNROOF. THERE WAS NOTHING OVERHEAD NOR DID I SEE ANY FLYING ROCKS OR DEBRIS AT THE TIME OF THE EXPLOSION. THERE WAS NOTHING OTHER THAN THE EXPLOSION. THE GLASS WAS BUBBLED UP LIKE IT BLEWOUT AND NOT IN. THERE WAS A HOLE THE SIZE OF A BASKETBALL IN THE MIDDLE OF THE SUNROOF. THERE WERE NO ROCKS OR ANYTHING INSIDE THE FLAP BETWEEN THE GLASS AND INTERIOR. ALSO THE FLAP COVER IS VERY THIN AND FLIMSY, IF SOMETHING HAD FALLEN ON IT, IT WOULD HAVE HIT ME ON THE HEAD BECAUSE IT IS JUST A THIN MATERIAL COVER. FURTHERMORE, IT WAS A SUNNY DAY, AT ROUGHLY 73 DEGREES. ALL I CAN SAY IS FOR A SUNROOF TO EXPLODE OUTWARDS, THE GLASS HAS TO BE DEFECTIVE IN SOME SORT OF WAY. IT SCARE THE LIVING LIGHTS OUT OF ME, IT WAS SUCH A LOUD EXPLOSION. IF I HAD THE COVER UNDONE, I WOULD HAVE BEEN HURT BY THE BROKEN FLYING GLASS. I TOOK IT TO THE DEALER AND THE MANAGER THERE TOOK PICTURES AND THEN MADE A COMMENT THAT HE WOULD FORWARD THE PICTURES TO THE DEALER BUT THAT IT WOULD BE DENIED BECAUSE THE LAST KIA THAT CAME IN WITH THE SAME PROBLEM THE DEALERSHIP CLAIMS PERSON HE WAS PLANNING ON FORWARDING THE PICTURES TO HAD DENIED THE CLAIM AND IT LOOKED THE SAME! THIS SHOWS ME THAT KIA IS VERY AWARE THAT THEIR PRODUCT (SUNROOF) IS DEFECTIVE AND HAS A POTENTIAL TO EXPLODE BUT OF COURSE THEY WILL NOT CLAIM THEIR PRODUCT HAS ANY DEFECTS BECAUSE IT WOULD COST THEM TOO MUCH. I AM NOT THE ONLY ONE WITH THIS INCIDENT OBVIOUSLY. I NEED FOR YOU TO BEGIN AN INVESTIGATION INTO TRYING TO DETERMINE IF THE GLASS IS NOT TEMPERED ENOUGH TO WITHSTAND CERTAIN TEMPERATURES OR IF THERE ARE OTHER DEFECTS THAT CAUSE IT TO EXPLODE. *TR
Apr 09, 2013
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
2 complaints
On August 25th around 7:00 PM, the vehicle suddenly caught fire while parked after a short test drive. The car had just been purchased a few days prior and was taken to a mechanic for a precautionary inspection. During the test drive, the mechanic parked the vehicle in a residential driveway. After backing in, smoke was observed coming from the engine bay. When the hood was lifted, the engine area was already on fire. The fire department was called immediately and was able to extinguish the flames before the fire spread to surrounding property. The fire completely destroyed the vehicle. The vehicle had no warning lights, unusual performance issues, or prior signs of trouble, and it appeared to be in good condition prior to the incident. This fire posed a serious safety hazard and could have resulted in injury or property damage. Component or system that failed: The engine area, likely associated with the Hydraulic Electronic Control Unit (HECU) fuse/fire risk. The vehicle may or may not be available for inspection, as it is severely burned. Safety risk: The fire posed a serious hazard to the mechanic, surrounding property, and anyone nearby. Rapid ignition could have caused injury or significant property damage. Problem confirmation: The fire was observed firsthand by the mechanic. The open recall related to the HECU fuse/fire risk indicates a known defect consistent with the incident. Inspections: The fire department responded and documented the incident. The vehicle has not yet been inspected by the manufacturer or insurance representatives, but the recall status is verifiable through official records. Warning signs: There were no warning lamps, messages, or other symptoms prior to the failure. This incident appears consistent with the conditions described in the open recall for the HECU fuse/fire risk, suggesting a possible link between the recall defect and the fire.
Aug 26, 2025
I did not know about this recall and my dad was driving my car caught on fire and blew up now I do not have a car please help.
Apr 12, 2024
SERVICE BRAKES, HYDRAULIC,STRUCTURE
2 complaints
The contact owns a 2012 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 22V560000 (STRUCTURE) and 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while the vehicle was parked at the residential driveway and starting the vehicle, smoke started emitting from under the hood. The contact opened the hood and discovered smoke primarily emitting from the front passenger side of the vehicle. No warning lights illuminated. There were no injuries sustained. The contact was unsure if a fire report was filed and a police report was not filed. The fire was extinguished by the contact with three fire extinguishers however, the fire department used water to be certain the fire was extinguished. The vehicle had damages due to the fire, however, it was not destroyed. The vehicle was taken to the dealer where unknown repairs were needed however due to costs was taken back to the residence and remained in the contact's possession. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was created. The failure mileage was approximately 145,000.
Mar 10, 2025
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the dealer declined to perform the recall repair because the vehicle was a Canadian-manufactured vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 02, 2024
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
The contact owned a 2012 Kia Optima. The contact stated that while at a stop light, smoke and flames were suddenly present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed and later towed to an inbound facility. No report was taken and no injuries were reported. The cause of the fire was not determined. The local dealer and manufacturer were not yet contacted. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V652000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 151,000.
Nov 18, 2024
The contact owns a 2012 Kia Optima. The contact stated while at a complete stop at the traffic light, she noticed that there was smoke coming from underneath the driver's side of the hood. Additionally, the vehicle stalled and failed to restart. The check engine warning light was illuminated. The contact exited the vehicle. The contact stated that there were flames coming from underneath the hood. The fire department extinguished the fire but declined to provide a copy of the report to the contact. No police report was filed. There were no injuries sustained. The vehicle was pushed into a parking lot. The vehicle was then howled to the residence the following day. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 23V652000(Service Brakes, Hydraulic) and 17V224000(Engine and Engine Cooling). The manufacturer was notified of the failure and sent a field inspector, who inspected the vehicle at the residence. The field inspector informed the contact that a complete inspection of the vehicle could not be performed because the vehicle was not lifted. The contact stated that the inspector mainly inspected under the hood of the vehicle and took photos. The manufacturer later informed the contact that the vehicle repair could not be covered because the incident had not occurred due to the recalls based on the field inspector report. The vehicle was not diagnosed or repaired. The failure mileage was approximately 222,100.
Apr 30, 2024
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
Snow White Pearl Paint is peeling at numerous location Rear driver's side window button not working Siruis XM radio not working .Dealt with XM and stated it was a Kia antenna however Kia tells me its Sirius xm problem
Jul 05, 2024
SIDE MIRROR STOPPED WORKING DRIVER SIDE. THE MOTOR FROM POWER FOLD MIRROR KEEPS RUNNING NON STOP MAKING THE GRINDING NOISE AND ALSO CAUSING THE BATTERY TO DRAIN.
Apr 29, 2019
SERVICE BRAKES, HYDRAULIC,ENGINE
2 complaints
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and failed to restart. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,450. VIN tool confirms parts not available.
Jan 04, 2024
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated that his wife was driving the vehicle at approximately 35 MPH when she was she flagged by another driver that her vehicle was emitting flames under the vehicle on the front driver's side near the wheel well. The contact stated his wife was not aware of any warning lights and pulled the vehicle over and stopped. The contact stated the fire department was on scene and extinguished the fire. The vehicle was towed to a local dealer, the contact had no information on the diagnosis by the dealer. The vehicle was repaired. The failure mileage was approximately 116,000. The contact related the fire to the current NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the vehicle was recently returned to the dealer due to engine failures. VIN tool confirms parts not yet available.
Nov 28, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
My car started losing its lights one by one. I lost the front right light first, then yhe right back side light, and now the brakes lights. I replaced all the bulbs and still does not work. Then my car just cut off while driving with no notification. I towed it in to Mavis. They checked and said the battery was not keeping charge. I paid to replace the battery ,belt and alternator. Four days later my check engine light, battery indicator, airbag indicator, door indicator came on and still is on.
Dec 03, 2023
THE INTERIOR OVERHEAD LIGHTS PERIODICALLY COME ON AND GO OFF WHILE OPERATING OUR 2012 OPTIMA. THIS OCCURS WITH THE SWITCH IN BOTH ON AND OFF POSITION AND THE LIGHTBULBS TEND TO BECOME OVERHEATED.THEY DO NOT RESPOND TO MANUAL OPERATION, BUT GO OFF ON THEIR OWN AND THIS MALFUNCTION REPEATS SEVERAL TIMES IN A TEN MINUTE DRIVE. BEST-CASE SCENARIO RESULTS IN THE BULBS BURNING OUT PREMATURELY, BUT I BELIEVE THERE IS A REAL CHANCE OF A MORE SERIOUS SHORT-CIRCUIT AND POTENTIAL INTERIOR FIRE. *TR
Nov 11, 2014
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
Because the brake stopper or brake switch are messed up and my brake tail light stays on all night causing it to drain the battery If the car is braking while I’m driving it and the traction control light comes on and the speed is decreasing as I’m driving because the car is braking on it’s own it has nothing to do with the lights Nor the battery the root of the issue is the brake line because the tail light will not cut off because the brakes are still engaged even when the car is off causing the tail lights to stay on so the lights is what is draining the battery the lights stay on all night in a car the battery dies but the battery nor the lights is the issue it’s the brakes
Jul 16, 2023
I FIRST NOTICED A PROBLEM WITH MY VEHICLE WHEN THE CRUISE CONTROL WOULD RANDOMLY DISENGAGE WHILE GOING DOWN THE INTERSTATE. THEN A COUPLE OF WEEKS LATER I WAS MAKING A LEFT TURN ACROSS A TWO LANES OF TRAFFIC ON A CITY STREET. WHEN I FIRST PUSHED THE ACCELERATOR THE CAR STARTED TO GO AND THEN SUDDENLY I LOST ALL ACCELERATION. I LET MY FOOT OFF THE ACCELERATOR AND THEN PUSHED BACK DOWN AND WAS ABLE TO GO. THIS WAS A VERY DANGEROUS SITUATION AS I WAS STUCK IN THE MIDDLE OF TWO LANES OF TRAFFIC FOR SEVERAL EXTRA SECONDS LONGER THAN NECESSARY. A SIMILAR SITUATION HAPPENED A COUPLE OF MORE TIME AND WHEN I PARKED THE VEHICLE AT HOME I NOTICED THAT BRAKE LIGHT WAS STAYING ON AFTER I GOT OUT OF THE CAR. I TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND THEY REPLACED THE BRAKE SENSOR WHICH FIXED ALL OF THE ABOVE PROBLEMS. I WOULD LIKE TO NOT THAT HYUNDAI ISSUED A RECALL ON THE NEARLY IDENTICAL SONATA FOR THIS SAME ISSUE AND DID SO YEARS AGO AND YET NOTHING FOR THE OPTIMA.
Nov 21, 2017
EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
I was driving on the highway and all of sudden my car started decelerating. I looked in my rear view mirror and noticed the brake lights were illuminated although I was NOT pressing the brake pedal.
May 18, 2023
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE REAR BRAKE LAMPS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF HOWEVER, THE BRAKE LAMPS REMAINED ILLUMINATED WITH THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ONLY WAY TO TURN THE BRAKE LAMPS OFF, WAS TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
May 11, 2020
SERVICE BRAKES,ENGINE
2 complaints
My engine went out on my 2012 Kia optima hybrid in 2022. I was not aware of a recall on the engines. We paid for repair. Can we get reimbursed? Also we are now having issues with the braking system and the abs light is coming on. I see that there is a recall on this. Can this get repaired? I uploaded receipt well bank statement showing purchase from Martin imports in the amount of $1391. And we were charged $700 to put motor in.
May 17, 2023
My car keeps slowing down while driving. The breaks are squeaking and rubbing and making a loud sound. The lights keeping coming up on the dash board
Jan 12, 2023
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
.I recently have actually found out about the recall concerning my engine. Manufacture SC148. NHTSA recall 17V224m I called a dealership. When I asked them about the recalls this one was not mentioned. I wanted to ensure I was reading that properly. Can you explain what that means as far as the engine
Apr 11, 2023
CAR BEING DRIVEN BY MY DAUGHTER SUDDENLY STOPPED IN THE MIDDLE OF TRAFFIC WITH A PULL OVER AND SAFELY SHUT OFF VEHICLE WARNING. SHE HOWEVER COULD NOT MOVE. THE VEHICLE ALSO SHOWED AN ERROR TO THE VEHICLE CHARGING SYSTEM. WE TOWED THE IMMOBILE VEHICLE TO THE LOCAL KIA DEALERSHIP AND WERE TOLD THERE WERE NO CODES AND THE BATTERY WAS FINE. THEY REQUESTED THAT I ALLOW THEM TO REMOVE THE VALVE COVER TO CHECK ON BELTS. I APPROVED. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO CHECK IN BECAUSE I HAVE NOT HEARD. I WAS TOLD THE HYBRID PARTS WERE COVERED UNDER WARRANTY BUT THAT THE ENGINE WAS LOCKED UP. NO REASON OR EXPLANATION, NO WARNING. MY CHILD COULD HAVE DIED DUE TO HER VEHICLE STOPPING IN THE MIDDLE OF TRAFFIC.
Sep 27, 2019
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
The contact owns a 2012 Kia Optima. The contact stated that while driving up an incline at an undisclosed speed, the vehicle lost motive power and stalled. The contact became aware of smoke coming from the vehicle. The vehicle was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who informed the contact that the knock sensor had failed and needed to be replaced. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 111,000.
Nov 14, 2022
The contact owns a 2012 Kia Optima. The contact stated while driving 40 mph, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was being serviced. The failure was not diagnosed or repaired. Upon investigation, the contact associated the failure to NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 147,850.
Jun 23, 2021
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
MY VIN IS [XXX] ITS A 2012 KIA OPITMA HYBRID 2.4L AND I SEE IT HAS THESE RECALLS ON IT NEEED TO KNOW WHAT I CAN DO ABOUT IT MY NUMBER IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jul 03, 2021
ENGINE STARTED MAKING LOUD CLICKING NOISE LOST POWER WHILE DRIVING HOME ON BUSY HIGHWAY TOOK CAR TO NEAREST AUTO SHOP OWNER STATES SOUNDS LIKE INTERNAL ENGINE PROBLEM ADVISED TO HAVE CAR TOWED TO KIA DEALERSHIP HAD CAR TOWED ON 04/22/2017 TO DEALERSHIP. HAVE NOT RECEIVED ANY NOTICE OF A RECALL .CAR HAS BEEN SITTING AT DEALERSHIP FOR OVER A MONTH THEY CALLED AND STATED THAT CAR HAD INTERNAL ENGINE PROBLEMS BUT STILL HAVE NOT STARTED ON REPAIRING THE CAR HAS BEEN AT DEALERSHIP FOR OVER A MONTH.
May 27, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
THA CAR SHUT DOWN IN THE MIDDLE OF THE ROAD WOULD NOT START ALL LIGHTS CAME ON AND COULD NOT STEER GAVE THE CAR GAS ON GAS PEDAL NOR COULD I BRAKE TO GET OUT OF THE ROAD. HAS BEEN TOWED TO DEMONTROND KIA TO SEE IF UNDER WARRANTY FOR REPAIRS ALMOST LOST MY LIFE ON HIGHWAY
May 08, 2021
I HAVE A 2012 KIA OPTIMA HYBRID AT 80,XXX, AND HAVE ALWAYS KEPT UP WITH THE SCHEDULED SERVICES/MAINTENANCE. I BARELY DRIVE MY CAR NOWADAYS, AND JUST RIDE MY BICYCLE TO TAKE PUBLIC TRANSPORTATION THAT IS 1-MILE AWAY. MY WIFE AND I WERE DRIVING ON THE FREEWAY, GOING 65MPH, 47-MILES INTO OUR DRIVE, OUR CAR STARTED JERKING. WE HAVE ABOUT 3-4 MILES LEFT TO OUR DESTINATION. WHEN YOU PRESSED ON THE GAS, IT SOUNDED LIKE IT WAS JUST ACCELERATING AND NOT SHIFTING TO THE NEXT GEAR. THERE WERE NO WARNING LIGHTS OR NOTIFICATION AS TO WHY THAT WAS HAPPENING. WE EXITED FROM THE FREEWAY AND STOPPED AT A LOCAL PLAZA TO TRY AND RESET THE CAR, AND GAVE THE CAR ABOUT 20-MINS BEFORE DRIVING AGAIN. WHEN WE TRIED DRIVING ABOUT THE LAST 10-MINS, EVEN AT 20MPH, IT WAS STILL JERKING AND STILL SOUNDED LIKE IT WASN'T SHIFTING TO THE NEXT GEAR, AND STILL NO WARNING LIGHTS. WE ENDED UP TOWING OUR CAR BACK HOME BECAUSE WE DIDN'T WANT TO RISK GETTING STUCK ON THE FREEWAY AT 1-2AM. UNFORTUNATELY, I AM THE 2ND OWNER, HOWEVER, I DO HAVE EXTENDED WARRANTY, SO I HOPE THIS ISSUE IS NOT THAT SERIOUS. I WILL DEFINITELY CONTACT KIA AND RAISE THIS CONCERN BECAUSE IT IS A SAFETY HAZARD.
Sep 17, 2019
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I WAS IN THE PARENT PICK UP LINE TO PICK UP MY DAUGHTER AND I PLACED MY SHIFT IN PARK HOWEVER MY CAR CONTINUED TO DRIVE FORWARD AND SHIFT GEAR WAS STUCK. STEERING WHEEL BECAME STIFF AND I KEPT FOOT ON BRAKE TO SLOWING MANEUVER CAR TO A PARKING SPOT. ONCE IN PARKING SPOT CAR WOULD NOT TURN OFF AND EVEN THOUGH CAR WAS IN PARK ON THE SHIFT GEAR THE DRIVE MODE WAS ILLUMINATED. THE CAR FINALLY TURNED OFF FOR A FEW SECONDS AND THAN RESTARTED BY ITSELF AND REPEATED TO DO SO. I WAS FINALLY ABLE TO MOVE GEAR SHIFT AFTER ACCESSING THE SHIFT GEAR RELEASE LOCK HOWEVER THE SHIFT GEAR REMAINED IN DRIVE MODE. THEN ENGINE JUST COMPLETELY STOPPED TURNING ON. CAR WOULD NOT TURN, NOT DRIVABLE AND HAD TO HAVE IT TOWED FOR REPAIR.
Mar 02, 2021
STEERING IS VERY UNSTABLE. EXTREMELY AFRAID OF THIS CAR - I FEEL LIKE I AM NOT IN CONTROL WHEN DRIVING, I CONSTANTLY HAVE TO FIGHT TO STAY STRAIGHT. VEERS/PULLS LEFT AND RIGHT AS IF IM BOUNCING IN BETWEEN THE LINES ON THE INTERSTATE. MY STOMACH STAYS IN KNOTS IN FEAR I WILL HIT ANOTHER VEHICLE, OR WORSE A CONCRETE BARRIER IN THE CONSTRUCTION ON THE INTERSTATE. IT FEELS AS IF 3-5 SECONDS I AM NOT IN CONTROL, MY ARMS ARE EXHAUSTED BY THE TIME I ARRIVE TO MY WORK, HOME, OR ELSEWHERE. HAVE COMPLAINED SEVERAL TIMES TO KIA DEALER WHEN HAVING OIL CHANGED & I AM ALWAYS TOLD NOTHING IS WRONG OR CANNOT DUPLICATE PROBLEM. FOUR MECHANICS HAVE DRIVEN MY CAR ELSEWHERE AND AGREE THERE IS A SAFETY ISSUE AND KIA SHOULD RECALL AND FIX BEFORE IT COST SOMEONE/A FAMILY THEIR LIVES. MY DASH LIGHTS ALSO SURGE TO MAXIMUM BRIGHTNESS AT ANY RANDOM MOMENT WHILE DRIVING - ALL ON THEIR OWN. I RECENTLY STARTED HAVING ISSUES WITH STARTING MY CAR, I BOUGHT MY CAR IN MARCH 2012 AND CURRENTLY HAVE 14K MILES (HIGHWAY FOR WORK). RECENTLY, TWICE MY CAR FELT AS IF IT WAS NOT GOING TO START, SPUTTERING, SMELL OF EXHAUST INSIDE CAR. I ALSO HAVE ISSUES IF I AM AT A RED LIGHT/STOPPED AND WHEN I ACCELERATE SOMETIMES THE CAR FEELS AS IF IT DIES OUT FOR A SECOND - MISFIRING. I CAN NOT PASS IN TRAFFIC OUT OF FEAR MY CAR WILL NOT RESPOND WHEN I TRY TO ACCELERATE. MY CAR CONSTANTLY WILL NOT CONNECT TO MY PHONE, OR KEEPS A CALL DISPLAY ON THE RADIO AFTER THE CALL HAS ENDED (FREEZES) UNTIL I RESTART MY CAR. I FEEL THERE IS SOMETHING TERRIBLY WRONG WITH THE WIRING/ELECTRICAL/STEERING WITH MY CAR AND SEVERAL OTHERS ACCORDING TO OTHER COMPLAINTS ON HERE! TOYOTA RECALLED ONLY AFTER A DEATH, HYUNDAI/NISSAN/DODGE ALL JUST RECALLED IMMEDIATELY - WHAT ABOUT US KIA? I HAVE A FAMILY IN THIS SEDAN THAT IS GOING TO END UP COSTING MY LIFE OR WORSE, MY ENTIRE FAMILY'S LIVES! PLEASE ADDRESS THIS PROBLEM!!!!! STEERING IS NOT NORMAL OR SAFE!!!
Mar 20, 2013
AIR BAGS,ENGINE
2 complaints
I BOUGHT MY CAR 3 MONTHS AGO. NEVER HAD ANY ISSUES, MAKE SURE I DO MY OIL AND ALL,NO LIGHTS HAVE COME ON ON MY DASH BOARD EXCEPT THE AIRBAG LIGHT AS OF RECENTLY. I WAS DRIVING IT TO PICK UP MY SON AND MY CAR STARTED TO SLOW DOWN AND I NOTICED MY CHECK ENGINE LIGHT WAS ON SO I PULLED OVER TO THE GAS STATION AND CHECKED MY OIL. NO ISSUE I JUST GOT AN OIL CHANGE THE WEEK BEFORE. MY ENGINE IS KNOCKING NOW. WITH NO WARNING OR ANYTHING.
Oct 30, 2020
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE INDICATOR KEPT ILLUMINATING AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ALTHOUGH THE FAILURES WERE IDENTICAL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE DEALER (DESTINATION KIA, 760 CENTRAL AVE, ALBANY, NY 12206, (518) 478-8036) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE ENGINE ASSEMBLY FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Aug 22, 2018
AIR BAGS,UNKNOWN OR OTHER,ENGINE
2 complaints
MY CAR SLOWED DOWN IN WOULDN'T REACH OVER 2000 RPM AND THE ENGINE LIGHT KEPT BLINKING AND WHEN I PUT IT ON A COMPUTER ENGINE CODE P1326 POPPED ON. IT'S CALLED THE IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL AFTER KIA DEALERSHIP OF SKIBO ROAD SUPPOSEDLY ALREADY FIXED THE PROBLEM BACK IN JUNE 2019 NOW IT'S SEPTEMBER 30, 2020 N IT CAME ON AGAIN N YES LAST YEAR HAD TO REPLACE MY ENGINE. I WAS DRIVING ON A STREET IN THE MORNING ON SEPTEMBER 30, 2020 WHEN IT HAPPENED AND IT WAS RAINING.
Sep 30, 2020
THERE ARE A FEW RECALLS ON MY CAR. AN APPOINTMENT WAS SCHEDULED TO GO TO GREENWAY KIA IN LONGWOOD, FL. HOWEVER, UPON ARRIVAL THEY TRIED TO CHARGE US FOR THE DIAGNOSTICS AND STATED THAT THE RECALL IS NOT VALID WITHOUT US PAYING FOR THE DIAGNOSTICS. THEN THEY PROCEEDED TO ADVISE US THAT THE PARTS THAT WE NEEDED UNDER THE RECALL WERE NOT COVERED BY THE RECALL AND THAT WE WOULD NEED TO PAY THOUSANDS OF DOLLARS TO THEN MENTION THAT IT WOULD BE EASIER FOR THEM AND CHEAPER FOR US TO JUST BUY A NEW CAR. WE DECIDED TO LEAVE AND TRY TO DO MORE RESEARCH. I DID CALL OUR MECHANIC HE CONFIRMED THERE WERE RECALLS FOR OUR VEHICLE. I THEN CALLED ANOTHER KIA DEALER AND THEY ADVISED THERE WERE RECALLS ON OUR CAR AND THAT THERE WOULD BE NO CHARGE FOR THE DIAGNOSTICS AND/ OR REPAIRING THE CAR UNDER RECALL.
Jan 20, 2020
STEERING,SUSPENSION,POWER TRAIN
2 complaints
STEERING COLUMN COUPLER
Nov 29, 2019
PROBLEMS START IN 2012 ENGINE RECALL IN 2017 WAS REPLACE,STEERING RECALL IN 2018 STEERING COUPLING WAS REPLACE HOW EVER MY RACK AND PINION WAS AFFECTED AND NEEDS TO BE REPLACE. WE CALL THEM IN 2012 REGARDING THE STEERING WHEEL WITCH THEY DIDN'T FIX AT THAT TIME WHICH CAUSED RACK AND PINION TO WEAR OUT. WE WENT TO THREE DIFFERENT DEALER SHIPS REGARDING THIS CAR AND NOTHING WAS DONE. THIS CAR IS STILL GIVING US PROBLEMS AND WE WANT THE MANUFACTURE TO EITHER GIVE US OUR MONEY BACK OR FIX THIS PROBLEM THIS CAR IS A HAZARD TO OUR FAMILY, IF SOMETHING IST DONE SOME ONE IS GOING TO GET HURT IN THIS CAR!!! . THIS CAR STOP ON US IN TRAFFIC SOMEONE COULD OF GOTTEN HURT ,AAA HAD TO PULL THIS CAR TO THE SELMA DEALER SHIP AT THAT TIME. ON THE FREEWAY THE STEERING WHEEL WOULD PULL SIDE TO SIDE THAT'S DANGEROUS. FROM 2012 UNTIL NOW THIS CAR IS STILL GIVING US PROBLEMS. WE HAVE ALL THE PAPER WORK THAT WAS DONE ON THIS LEMON.WHY DON'T SOMEONE HELP THESE CONSUMERS OUT HERE WITH THESE PROBLEM ON THE KIA. I NEED HELP AS ASAP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Jul 14, 2018
STRUCTURE,UNKNOWN OR OTHER,ENGINE
2 complaints
I WAS DRIVING MY CAR IN UNION NJ ON SEPTEMBER 25 2018. I WAS ON MY WAY TO PICK UP MY NEXT PASSENGER DOING UBER. WHEN I GET TO THE STOP LIGHT LESS THAN A MILE AWAY FROM THE CUSTOMER I START SEEN SMOKE COMING FROM THE HOOD OF THE CAR. I ACCELERATE THE CAR SO I CAN LOOK FOR A SAFE SPOT TO GET OUT AND INSPECT THE VEHICLE. I TOOK A RIGHT INTO THE SCHOOL PARKING LOT AND WHEN I CAME OUT THE VEHICLE THE CAR WAS ON FIRE! THERE WAS A POLICE OFFICER MINUTES WITHIN THE CAR CATCHING ON FIRE AND CALLED THE FIREFIGHTERS. POLICE CALLED BACK UP AND ANOTHER PATROL OFFICER CAME. FIREFIGHTERS CAME IN ABOUT 5 MINUTES AND TURNED THE FIRE OFF. THE VEHICLE IN TOTALED, EVERYTHING IN THE ENGINE BAY BURNED. THE POLICE CALLED A TOWING COMPANY AND SETON TOWING INC CAME AND TOOK THE CAR.
Jan 22, 2019
DRIVING MY 2012 KIA OPTIMA ON THE HIGHWAY. NOTICED THE SMELL OF SMOKE THEN VISUALLY SAW SMOKE. BEGAN TO PULL OVER AND FLAMES BEGAN TO BILLOW FROM UNDER THE HOOD. THE BRAKES WERE NOT OPERATIONAL. ROLLED TO A STOP AND EXITED THE VEHICLE. CAR WAS FULLY ENGULFED WITHIN A MINUTE.
Oct 04, 2018
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
CLOCKSPRING FAILURE CAUSES ON-STEERING WHEEL CONTROLS TO FAIL. KIA SERVICE DID NOT FIND ANY SERVICE CODES PRODUCED WHEN THE STEERING WHEEL VOLUME CONTROL SWITCHES, CRUISE CONTROL SWITCHES AND CELLPHONE SWITCHES DISPLAYED INTERMITTENT FUNCTIONALITY. FAILURE OF THE SWITCHES GENERALLY DISPLAYED UPON INITIAL START OF THE CAR AFTER SITTING OVERNIGHT OR AT THE END OF A WORK DAY. TEMPERATURES WERE CONSISTENTLY OVER 100 DEGREES F. DURING AN APPROXIMATE 1 HR 15 MIN SURFACE STREET AND FREEWAY COMMUTE (EACH WAY),SWITCHES WOULD FUNCTION AFTER A FEW MINUTES DRIVING, BUT THEN FAIL AGAIN. CORRECT FUNCTIONALITY WAS INCONSISTENT. AND DID NOT PERSIST. CAR WAS TAKEN IN SEVERAL TIMES FOR THESE ISSUES BUT NO CODES WERE PRODUCED. SERVICE REP SUGGESTED THAT THE CLOCKSPRING MAY BE INVOLVED, BUT RECOMMENDED ONLY THE REPLACEMENT OF THE FAULTY SWITCHES. VOLUME AND CRUISE CONTROL SWITCHES REPLACED, BUT AGAIN SHOWED INTERMITTENT FAILURES THAT WOULD NOT PRODUCE CODES. FINALLY, THE REPLACEMENT VOLUME SWITCHES AND THE CELLPHONE SWITCHES COMPLETELY FAILED; AGAIN, NO CODES WERE PRODUCED. KIA SERVICE NOTED THAT THE CLOCKSPRING IS INTEGRAL TO THE CORRECT FUNCTIONING OF THE STEERING WHEEL AIRBAG SYSTEM ALONG WITH ALL THE STEERING WHEEL SWITCHES. KIA SERVICE NOW CONFIRMS THAT A FAULTY CLOCKSPRING SHORTED OUT THE STEERING WHEEL SWITCHES; A NEW CLOCKSPRING, VOLUME CONTROLS AND CELLPHONE CONTROLS ARE BEING INSTALLED. AGAIN, PRIOR TO THE REPAIR, NO CODES WERE GENERATED FOR KIA SERVICE TO OBSERVE. PRIOR TO RELEASING THE CAR, THE SWITCHES WERE CHECKED FOR CORRECT FUNCTION, BUT FAILED. AT THAT POINT, THE CLOCKSPRING REPLACEMENT WAS INITIATED. NOTE: KIA SERVICE ALSO PERFORMED THE RECALL WORK ON THE ACU WIRING HARNESS DURING THIS SERVICE INCIDENT.
Oct 29, 2018
DUE TO A RECALL, I HAD MY ENGINE REPLACED BY KIA PATTERSON IN JULY OF 2017. ABOUT A WEEK OR SO AFTER GETTING IT BACK, THE AIRBAG LIGHT CAME ON AND THE HORN DOES NOT WORK. NATURALLY, I CONTACTED KIA PATTERSON REGARDING THE MATTER AND WAS TOLD THAT IT HAD NOTHING TO DO WITH THE ENGINE REPLACEMENT. I'M NOW BEING TOLD THAT IT MAY BE A DEFECTIVE AIRBAG OR CLOCKSPRING, BOTH OF WHICH ARE EXPENSIVE REPAIRS. I HAVE FOUND THAT SEVERAL KIA VEHICLES HAVE SUFFERED THE SAME FATE WITH NO RESOLUTION. MY CAR DOES NOT FALL INTO THE PREVIOUSLY RECALLED MODELS YET IT SEEMS TO HAVE THE SAME PROBLEMS. MY LEVEL OF FRUSTRATION IS SO HIGH AT THIS POINT AND I DON'T FEEL SAFE DRIVING WITH THESE PROBLEMS. UNFORTUNATELY, I WILL HAVE TO DO SO UNTIL I AM ABLE TO SAVE ENOUGH MONEY TO HAVE IT FIXED. SHAME ON YOU KIA!!!
Oct 19, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
STEERING WHEEL SHAKES WHILE IN MOTION ( 60-80 MPH ). RIDE IS SMOOTH UNTIL TIRES ROLL OVER IMPERFECTION IN ROAD. STEERING WHEEL AND FRONT-END BEGINS TO SHAKE VIOLENTLY. SHAKING STOPS WHEN TURNING RIGHT OR LEFT AND BEGINS AGAIN ONCE VEHICLE HAS STRAIGHTENED OUT.
Mar 09, 2018
ELECTRICAL RACK AND PINIONS RECALL. STEERING WHEEL FEELS LOOSE. STEERING WHEEL STARTS SHAKING AT APPROXIMATELY 65-70 MPH
Oct 12, 2017
WHEELS
2 complaints
MY WIFE HAD A FLAT TIRE WHEN SHE HAD HELP TO GET IT CHANGED THERE WAS NO SPARE TIRE SO THE PERSON LEFT BECAUSE HE COULD NOT DO ANY THING. THAT LEFT MY WIFE AND MY LITTLE GIRL ALONE ON A ROAD IN THE MIDDLE OF NO WHERE FOR 4 HOURS UNTIL I COULD GET THERE AND PICK THEM UP . I CALLED KIA AND THEY SAID THEY DONT PUT SPARE TIRES IN THERE CARS ANY MORE THE GOVERNMENT SHOULD MAKE THEM PUT THEM IN BECAUSE IT IS DANGEROUS FOR PEOPLE TO BE STRANDED IN MIDDLE OF NO WHERE . WHEN I BOUGHT THE CAR NO BODY TOLD ME THERE WAS NO SPARE IN THE 2012 KIA OPTIMA. IF I KNEW I WOULD NOT HAVE BOUGHT IT. *JS
May 14, 2012
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. THE VEHICLE CAME EQUIPPED WITH AN AIR PUMP AND A CAN OF FIX A FLAT. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT A SPARE TIRE DID NOT COME WITH THE VEHICLE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 1,000.
Apr 06, 2012
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
Subject: RECALL VIOLATION: Kia on the Boulevard (Philadelphia) - Refused Remedy, Charged $199, Returned Unsafe Vehicle Vehicle Information: [Year] Kia Optima Hybrid Dealership Name: Kia on the Boulevard Dealership Address: 11295 Roosevelt Blvd, Philadelphia, PA 19154 Complaint Description: 1. The Safety Incident: While operating the vehicle, I experienced a catastrophic engine failure. Thick smoke poured from the engine compartment, followed by immediate stalling. This presented a severe fire risk and safety hazard. 2. Dealer Misconduct & Illegal Charges: I towed the vehicle to Kia on the Boulevard (11295 Roosevelt Blvd, Philadelphia) for the active engine recall remedy. The dealership: * Refused to perform the recall repair free of charge. * Forced me to pay a $199 "diagnostic fee" just to look at the recall-related defect, which should be covered by the manufacturer. * Threatened me with $45/day storage fees if I did not pay the $199 and remove the vehicle immediately. 3. Current Status: Under the threat of accumulating storage fees, I was coerced into paying the $199 and towing the vehicle back to my residence. The dealership knowingly released a vehicle with a catastrophic engine failure (smoke/fire risk) back to the owner without performing the federally mandated remedy. The unsafe vehicle is now sitting at my home unrepaired. 4. Conclusion: I request an immediate investigation into Kia on the Boulevard's refusal to honor the recall and their practice of charging customers for recall-related inspections.
Dec 08, 2025
ENGINE AND ENGINE COOLING,FIRERELATED
1 complaint
Dear NHTSA, I am submitting a formal complaint regarding my 2012 Kia Optima, which experienced an engine fire directly related to the defects identified in Kia Safety Recalls SC147, SC200, and SC201. On XXX, my vehicle’s engine failed and caught fire. This is the exact condition covered by the above recalls, which state that affected engines may seize, stall, or ignite. I have been in contact with both a Kia dealership and Kia Consumer Affairs for close to a month without any resolution. The dealership has confirmed that my car requires a complete engine replacement, but Kia has refused to address the recall issue, claiming that other unrelated recalls were not performed. When I previously contacted dealerships to schedule recall repairs, I was told that parts were not available, which prevented me from completing them. In addition to the engine failure, the fire also caused my starter to fail. I was forced to purchase a replacement starter out of pocket, which has added to my financial hardship. I believe I am owed compensation for this expense, as it was a direct result of the safety defect. This situation has caused me severe financial strain, as I relied on my vehicle for work and currently have no income due to its inoperability. Kia has not provided a timeline for repairs, towing coverage, or written confirmation that they remain obligated to remedy this federally mandated safety defect. I am requesting that NHTSA investigate Kia’s refusal to fulfill its recall obligations and intervene to ensure that my vehicle is repaired or replaced in compliance with federal recall requirements. My vehicle details are as follows: •Year/Make/Model: 2012 Kia Optima •VIN: XXXX •Recalls involved: SC147, SC200, SC201 •Incident: Engine fire, vehicle no longer drivable; starter also failed due to fire Please advise on next steps. Thank you for your time and attention to this matter. Sincerely, XXXX XXXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 09, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
While in park and driving the instrument panel will show, "Check Brake" and "Hybrid System Warning! Safely Stop and Do not Drive". This is accompanied by the engine not responding to the gas pedal. The brake pedal will also loose pressure and once pushed the brakes will lock up making a grinding noise. The problem has not been able to be duplicated by the dealer. However there are multiple forms and online communities dedicated to try to resolve this issue since it's so prevalent. This issue causes a major saftey hazard as the car comes to a grinding halt and does not respond to the driver. From online sources it seems the problem is prevalent across years and models and only tied to hybrid vehicles.
Sep 19, 2025
ELECTRICAL SYSTEM,VISIBILITY,ENGINE
1 complaint
The contact owns a 2012 Kia Optima. The contact stated that while driving at 30 MPH, the contact pressed on the horn, and the horn failed to function as intended. No warning lights were illuminated. The contact stated that on a separate occasion, upon starting the vehicle and attempting to adjust the driver’s side mirror, there was an abnormal clicking sound coming from the side-view mirror motor. The contact stated that several days later, the abnormal clicking sound ceased, and the driver’s side mirror failed to function as intended. On a separate occasion, the passenger’s side mirror motor was making an abnormal clicking sound. Several days later, the clicking sound ceased and the passenger’s side mirror failed to function as intended. No warning lights were illuminated. The contact stated that while attempting to close the sunroof, the motor failed to function as intended and the sunroof was half closed. The contact had to place a tarp over the sunroof to protect inside the vehicle from the elements. No warning lights were illuminated. Recently the vehicle received maintenance and there was an abnormal knocking sound coming from the engine. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that while driving at slow speeds, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that an unknown part had failed in the engine. The contact was unsure what part of the engine had been replaced. The failure recurred, and the contact had safety concerns about the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
Aug 18, 2025
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Car simply started for me after work this past Thursday @4 pm I dove down the street and for about 5 mins and had to turn around due to me leaving something at work. When I arrived back at work I parked and cut my car off as I normally do and when I returned to start it back up it never did. I have previously been having to add 5 quarts of oil frequently at least once or twice a month for the past 7 months since last year. Was told my car had an oil consumption problem by a previous mechanical shop last year. Noticed that these cars have recalls on them and that my car and year do fit the requirements. I do owned my car with the Title in hand. It’s NOT a salvaged title. I have a service appointment on the 24th of June next Tuesday at Kia of Gastonia located in Gastonia, NC. I have to get my car towed to this establishment on Monday or the morning of my appointment. I’m asking that this situation can be properly investigated and properly and honestly handled under KIA policy. My name is [XXX] my # is [XXX] thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 21, 2025
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2012 Kia Optima. The contact stated while driving downhill at approximately 40-45 MPH, the vehicle shut off. The battery, oil, and check engine warning lights were illuminated. The brake pedal was depressed, but the pedal was firm. There was an abnormal clicking sound coming from the vehicle. There was smoke coming from the engine. The contact attempted to turn off the vehicle; however, the transmission failed to shift to park. The vehicle was towed to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 154,782.
Apr 18, 2025
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
Power train and engine failure and causing my Kia to catch on fire at 11:30 coming back home from work. I was Driving home and smell smoke and car was shaking and when I stopped at the highway to open and look fire was on while driving and I had to call 911 and stop the fire. I had some fire extinguisher in the car I stopped the fire and towed the car and I replaced engine and powered train For over $9000 between repairs and labor and transmission and engine
Oct 27, 2024
STRUCTURE,ENGINE
1 complaint
My vehicle has not repaired. I have not been in an accident. However there are two open safety recalls for my car and I am terrified that myself or someone else is going to be injured or even killed due to this problem has yet to be resolved. The first recall for my car is the headliner plates. I took my car into my local dealership (Stokes Kia of Goose Creek) and they told me it would take 10 business days before they could inspect my car and determine what the problem is (it’s a recall so I don’t understand why they would have to identify a problem that was clear in recall letter). However, I asked if they would repair my car within that 10 day period if they “identified” the problem. They told me it could take an additional 10 business days or longer for the repair (for them to get around to fix it because they were extremely backed up). I asked if I would be provided a loaner vehicle or rental and they told me no. They instructed to try the other Kia dealership which is much further away from me. I ended up trying the other Kia dealership. However, they told me they would not provide a loaner car but they did schedule an appointment for my repair. They told me it should not take long for the repair but they could have my car for about 3 days until they can get around to fixing it. I went along because I wanted the issue fixed so I prepared to make arrangements for the possibility that I wouldn’t have a car for 3 days. However, like the day or so before my appointment Kia Country called me saying that the parts for the repair were on a national back order and that I would be notified when they are available. I have yet to notified. Now there is another serious recall that there is no remedy for. I am extremely uncomfortable with my car with these recalls that can’t be fixed. This is not my fault so I shouldn’t have to suffer or be without a car due to these problems. I want to know what other options do I have?
May 01, 2024
EXTERIOR LIGHTING,ENGINE
1 complaint
Desconocido
Apr 16, 2024
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,ENGINE
1 complaint
The contact owns a 2012 Kia Optima. The contact stated that the brake lights continuously remained illuminated. The taillight bulbs blew out on several occasions. The check engine warning light was illuminated. Additionally, there were several unknown warning lights flashing. While driving at various speeds, the vehicle hesitated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 24,000.
Mar 19, 2024
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
The contact owns a 2012 Kia Sorento. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 129,000. VIN tool confirms parts not available.
Jan 23, 2024
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated after pulling up to her residence and exiting the vehicle, the contact observed that there was smoke coming from the passenger’s side headlight. The contact drove the vehicle to a local dealer where it was diagnosed; however, the dealer could not determine the cause of the smoke. The failure mileage was approximately 113,000. VIN tool confirms parts not available.
Dec 22, 2023
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, she noticed smoke coming from underneath the hood of the vehicle. Additionally, the contact stated that the taillights remained illuminated while the vehicle was turned off. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Dec 08, 2023
ELECTRICAL SYSTEM,SEAT BELTS,SEATS
1 complaint
2012 Kia Optima EX with 67000 miles driver-side seatbelt dash warning goes off even it is buckled securely while driving.
May 16, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Here I explain the problem better, when the car is at a low speed, such as when parking, the gasoline engine starts and it starts to rev up to 6k RPM and after that it brakes and hits hard, this would be dangerous on the highway and another problem is that when accelerating it has a delay of 1-3 seconds, and I want to report this problem to see if there is any solution
Apr 30, 2023
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
My airbag light is on and I have no power to my steering wheel controls including my horn.
Mar 15, 2023
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
Vehicle was broken into and stolen…steering wheel column damage, wheel locked, wreck…usb cord used to crank car..police report filed #2209013764ME
Sep 28, 2022
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
My engine failed. Dick Withams here in Waterloo, IA was paid by Kia to replace engine for free due to my warranty. Dick Withams rushed the process and allowed me back on the road with no coolant plug( which was detected immediately) I returned the car and Dick Withams attached a plug so my coolant wouldn't spill over on the ground. Every time I pressed my brakes THERE WAS A HORRIBLE SOUND LIKE MY DRIVE AXIAL WAS NOT PUT TOGETHER WHEN Putting the engine back. Kia is allowing Mechanics to fix these recalls of MAJOR SAFETY ISSUES FOR myself and my family. I then returned vehicle to Cedar Falls, IA Dick Withams to fix issue Friday morning. They have yet to communicate anything with me. Now I'm just without a vehicle even though it's covered under warranty. It should be against the law for the car dealership to return a recalled engine without driving the car to see if they rushed the service and failed to put vehicle back together CORRECTLY.
Oct 24, 2021
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Every time i stop at a light my car starts to shake and vibrate. Now the check engine is on and my car is making weird noises, going at higher speeds
Oct 20, 2021
LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2012 Kia Optima. The contact stated while driving 10 MPH, the passenger’s side door opened inadvertently. The contact mentioned that the failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the latches needed to be replaced. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,301.
Oct 05, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
The brake light stays on.. causing the battery to drain. Even the vehicle is completely stopped / ignition off.
Sep 17, 2021
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
While driving at the speed limit on July 9th 2021 my kia optima started smoking within a minute of us pulling over the front of the car was on fire
Jul 11, 2021
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE FAILED TO ACCELERATE ABOVE 45 MPH. THERE WAS WHITE SMOKE BEGINNING TO COME FROM UNDERNEATH THE HOOD OF THE VEHICLE AND THE EXHAUST. THE CONTACT STATED THAT IT HAD GOTTEN TO THE POINT WHERE THEY WOULD HAVE TO ADD OIL TO THEIR VEHICLE EVERY 100 MILES. THE CHECK OIL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VALLEY HI KIA 14644 VALLEY CENTER DR, VICTORVILLE, CA 92395; 877-305-9865). THE VEHICLE HAD TOO HIGH LEVELS OF THE OIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO CHANGED THE OIL AND CHANGED THE CRANK SENSOR. THE CONTACT WAS TOLD THAT ROD BARRING MATERIAL WAS FOUND IN THEIR OIL. THE VEHICLE HAD NOT BEEN REPAIRED AND THE FAILURES PERSIST TODAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
May 14, 2021
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
BRAKES SQUICK EVEN AFTER REPAIR AND REPLACEMENT AND HAS A SLOWER RESPONSE TIME THEN USUAL AND CAUSED A REAR END ACCIDENT, COOLING AND HEATED SEATS STOPPED WORKING ON THE DRIVER SIDE WHICH I MET OWNERS OF MY EXACT CAR SAID THE SAME THING HAS HAPPENED TO THEM, AND THE PASSENGER SEAT CONTROLLERS DOESN'T WORK TO OPERATE ADJUSTABLE SEATS! THE SUSPENSIONS HAS BEEN BAD EVERY SINCE THE RECALL ON THE ENGINE; FOR SOME REASON IT WAS GIVING BACK TO ME WITH THAT PROBLEM FROM KIA DEALERSHIP. BACK-UP CAMERA IS MALFUNCTIONING FOR YEARS NOW AND CAR DOESN'T EVEN BEEP WHEN GETTING TOO CLOSE TO OBJECTS/OTHER VEHICLES ANYMORE EITHER FOR YEARS! I'M JUST FINDING OUT ABOUT THE PROCESS, RECALL LAWS AND RIGHT TO AN INVESTIGATION.*DT*JB
Mar 27, 2021
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT AFTER TURNING OFF AND EXITING THE VEHICLE, THE INTERIOR LIGHTS REMAINED ILLUMINATED. DUE THE FAILURE, THE BATTERY WAS DRAINED ON SEVERAL OCCASIONS REQUIRING A JUMP START TO BE ABLE TO START-UP AND DRIVE THE VEHICLE. ADDITIONALLY, THE BATTERY HAD BEEN REPLACED TWICE WITHIN TWO MONTHS. THE CONTACT HAD TAKEN THE VEHICLE TO VISION KIA OF EAST ROCHESTER (201 E LINDEN AVE, EAST ROCHESTER, NY 14445) WHERE THEY INFORMED HIM THAT THE EXTERIOR WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Mar 11, 2021
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, AN OCCUPANT WAS WEARING THE DRIVER'S SIDE REAR SEAT BELT HOWEVER, THE BUCKLE CEASED AND FAILED TO RETRACT OR RELEASE. THE OCCUPANT HAD TO SLIDE OUT THE SEAT BELT. THE CONTACT CALLED GRAND KIA (1950 W 104TH AVE, DENVER, CO 80234, (720) 943-1144) TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
Feb 23, 2021
FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE SOON AFTER REFUELING. THE CONTACT TOOK THE VEHICLE TO ORR KIA OF SHREVEPORT (1111 E. BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71115) WHERE SHE WAS PROVIDED A DIAGNOSTIC FEE WHICH SHE DECLINED. THE CONTACT THEN CALLED ORR KIA OF BOSSIER CITY (3601 BENTON RD, BOSSIER CITY, LA 71111) WHERE SHE WAS ALSO GIVEN ANOTHER DIAGNOSTIC FEE WHICH SHE ALSO DECLINED. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Jan 13, 2021
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TRANSMISSION HAS A HARD PULL WHEN IT DOWN SHIFTS FROM THIRD GEAR TO SECOND GEAR AND A HARDER PULL ON FIRST GEAR THIS IS A AUTOMATIC TRANSMISSION. IN REGULAR GEARS GOING IN DRIVE WOULD ACTUALLY DO FINE I NOTICED A WEEK LATER WHEN I WAS OUT DRIVING FOR ABOUT AN HOUR THAT THE CAR WOULD NOT GO PAST SECOND GEAR SO I PULLED OFF THE ROAD AND HAD MY CAR TOWED. THE VEHICLE HAS NEVER HAD ANY DASHBOARD LIGHTS COME ON CURRENTLY MY CAR IS IN LIMP MODE AND WILL ONLY GO IN REVERSE TAKES A FEW SECONDS TO INITIATE AN ENGAGE TO GO INTO FIRST GEAR.DEALERSHIP DOES NOT REALLY WANT TO LOOK AT THE VEHICLE IF IT DOES NOT HAVE A CHECK ENGINE LIGHT CODE I HAVE NO IDEA WHAT IS WRONG WITH THIS TRANSMISSION I HAVE 168,000 MILES. IT SHOULD GIVE YOU SOME TYPE OF WARNING THAT SOMETHING IS GOING ON WITH YOUR TRANSMISSION BUT IT DOES NOT EVEN LIGHT UP ON YOUR DASHBOARD IF YOU GO TO PRESS THE PEDAL TO ACCELERATE IT DOES NOT WANT TO ACCELERATE I JUST RECENTLY HAD MY CATALYTIC CONVERTER CHANGED OUT SO I KNOW IT IS NOT THAT THE GEARS ON THE TRANSMISSION WILL NOT GO PAST SECOND GEAR NOW IT IS IN WHAT THEY CONSIDER LIMP MODE OR DEFAULT MODE SOMEONE REALLY NEEDS TO LOOK AT THE TRANSMISSION ON ALL THE 2012 KIA OPTIMAS I HAVE BEEN SEEING A LOT OF ISSUES WITH THESE CARS THE LIGHTS THAT ARE CONSIDERED AS THE LOW BEAMS ARE NOT VERY BRIGHT EITHER I JUST RECENTLY HAD THOSE CHANGED AND NEW ONES PUT IN THEY DO NOT GIVE YOU ENOUGH LIGHT IF YOU'RE DRIVING AT NIGHT THIS IS A SAFETY HAZARD
Jan 04, 2021
POWER TRAIN,EXTERIOR LIGHTING,AIR BAGS
1 complaint
MY GEAR SHIFT IS STUCK IN DRIVE I CAN NOT PUT IT IN PARK IF I TURN MY CAR OFF IT WON'T CRANK BACK UP PLEASE HELP I DON'T KNOW WHAT TO DO AN THIS IS MY EVERYDAY CAR
Oct 02, 2020
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
KIA REPLACED MY ENGINE AFTER IT FAILED WHILE DRIVING. NOW IT HESITATES AND SOMETIMES JERKS LIKE IT'S ABOUT TO RUN OUT OF GAS. THE SKID LIGHT COMES ON EVEN WHEN IT'S DRY. THE BREAK LIGHT POPS ON EVEN WHEN THE VEHICLE ISN'T IN USE. THERE IS A RECALL FOR FUEL PIPE DAMAGE AFTER ENGINE REPLACEMENT BUT THEY WON'T ACKNOWLEDGE IT OR EVEN INSPECT MY VEHICLE KNOW IT CAN CAUSE A FIRE
Sep 29, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
DRIVER SIDE DOOR DOESN'T CLOSE ALL THE WAY HEAD LIGHT BULBS MELTING TO HEADLIGHT HARNESS SMOKING
Sep 04, 2020
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I HAVE REASON TO BELIEVE THAT MY CAR HAS BEEN HACKED DUE TO AN INCIDENT THAT OCCURRED APPROXIMATELY ONE WEEK AFTER BEING AGGRESSIVELY FOLLOWED BY A MYSTERIOUS BLACK NISSAN SUV WITH PITCH-BLACK TINTED WINDOWS AT MY WORK LOCATION. DURING THE INCIDENT IN QUESTION, I WAS ON THE PHONE WITH 911, WITH THE BLUETOOTH OF MY CAR AND PHONE ON AND CONNECTED, CALLING ABOUT A RED CAR THAT APPEARED TO BE FOLLOWING ME. I DROVE AROUND MY BLOCK AND LOST THE RED CAR BUT WHEN I RETURNED BACK TO THE STREET WHERE I LIVE, I SLOWED DOWN AS I NOTICED A SLOW-MOVING BLACK SUV WITH PITCH-BLACK DARK TINTED WINDOWS (REMINDING ME OF THE BLACK NISSAN SUV THAT I ENCOUNTERED A WEEK PRIOR AT WORK). I REMEMBER ITS HEADLIGHTS BEING OFF. THIS TIME, I WAS IN CLOSE PROXIMITY TO THE BLACK SUV- IT WAS ON MY LEFT SIDE DRIVING THE OPPOSITE DIRECTION AND IT ALSO APPEARED TO SLOWED DOWN AND GOT PARALLEL TO MY VEHICLE). WHEN MY CAR AND THE BLACK SUV WHERE ALMOST NEXT TO EACH OTHER, ALL THE INTERIOR LIGHTS OF MY VEHICLE TURNED ON AND I HEARD A SOUND THAT SOUNDED LIKE ALL THE DOORS UNLOCKED. AS A PETITE FEMALE WHO WAS DRIVING ALONE AT 10PM OR LATER THAT NIGHT ON AN EMPTY BACK STREET, I GOT TERRIFIED AND QUICKLY PUSHED ON THE GAS TO GET AWAY FROM THE BLACK SUV. WITH ALL THE INTERIOR LIGHTS ON WHILE TRYING TO DRIVE AT NIGHT, I HAD NO VISIBILITY WHATSOEVER, SO I KEPT PUSHING THE LIGHT SWITCH BY THE DRIVER'S SIDE, BUT NO MATTER HOW MANY TIMES I MOVED THE SWITCH, THE INTERIOR LIGHTS DID NOT TURN OFF. AFTER DRIVING, I ESTIMATE, 1000+ FEET, THE INTERIOR LIGHTS TURNED OFF AND I REGAINED VISIBILITY. AT THAT POINT I COULD SEE MY APARTMENT WAS COMING UP SO I QUICKLY DROVE INTO THE GATED PARKING AREA OF MY APARTMENT COMPLEX. AS I RECALL THE INCIDENT, THE LIGHT SWITCH WAS ON "DOOR" WHEN I WAS ATTEMPTING TO TURN IT OFF WHILE DRIVING. THIS INCIDENT REVEALS SECURITY/SAFETY VULNERABILITIES IN MY VEHICLE.
Aug 17, 2020
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
SINCE ABOUT 40K MILES MY STEERING HAS CLICKED, LOCKED, AND MISSED AND HAS GOTTEN WORSE TO THE POINT THAT I HAVE ALMOST BEEN IN A FEW WRECKS FROM INABILITY TO CONTROL STEERING. A MECHANIC FRIEND OF MINE TOLD ME THERE WAS A RECALL FOR THIS AND TO CALL KIA OF CHATTANOOGA (WHO I PURCHASED FROM) TO LOOK INTO IT ALONG WITH OTHER RECALLS I MAY NOT KNOW ABOUT BEFORE TAKING A TRIP ACCROSS COUNTRY WITH MY SON. I HAVE TRIED CALLING AND THE DEALERSHIP HEARS RECALL AND HANGS UP ON ME. I WAS ABLE TO LEAVE ONE VOICEMAIL FOR THE MANAGER BUT WAS NEVER CONTACTED BACK AND CONTINUE TO BE HUNG UP ON. MY CONCERN IS MOSTLY WITH THE STEERING AND POSSIBLE BEARINGS WITH ENGINE. STEERING WILL CLICK EVEN AT A STAND STILL, LOCKS AND MISSES WHILE IN MOTION RATHER BADLY. THIS HAS BEEN HAPPENING SINCE AROUND 40K MILES. UNSURE OF ANY OTHER SAFETY RELATED RECALLS AS I HAD MOVED MULTIPLE TIMES AND BELIVE THAT IS WHY I DID NOT GET LETTERS.
Mar 03, 2020
STEERING,EXTERIOR LIGHTING
1 complaint
ON FEB18 2020 HEAD LIGHTS AGAIN STOPPED WORKING NEW BULBS WERE PUT IN OEM REPLACEMENTS LIGHT GO OFF WHEN EVER THEY WANT THIS IS EXTREMELY DANGEROUS IF YOUR A RURAL ROADS INTERIOR LIGHT STAY ON OR GO OFF ON THERE OWN BUT MOSTLY IT'S THE HEAD LIGHT THAT WORK WHEN THEY WANT TO THIS ISSUE HAPPENS WHEN DRIVING AND WHEN STATIONARY KIA HAS TO DO SOMETHING TO REPAIR THE PROBLEM THIS ISN'T A WEAR AND TEAR PEOPLE'S THIS IS SUBPAR CRAFTSMANSHIP ON A SAFETY ISSUE AND I'M AFRAID SOMEONE WILL DIE. I HAVE READ OTHER COMPLAINTS WHERE THE CAR OWNERS PAYED 400.00 TO REPLACE THE WIRING AND BULBS ONLY TO HAVE IT HAPPEN AGAIN. MY OTHER ISSUE IS THAT KIA USED A PLASTIC STAR LOCKING BEARING IN THE STEERING COLUMN THAT BROKE AND I HAD TO FIX AT MY EXPENSE MECHANIC SAID IT'S A PROBLEM WITH THE CARS. WHEN DRIVING THE CAR MAKING A TURN YOU WOULD FEEL THE GRINDING IN THE STEERING WHEEL AND HEAR CLICKING. THIS WAS ON REGULAR CITY PAVED STREETS.
Feb 19, 2020
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING ON THE ROAD AT 40MPH WHEN THE ENGINE JUST STOPPED. THERE WAS NO NOISE AND THE VEHICLE LOST CONTROL. I WAS ABLE TO AVOID ANY SERIOUS BODY DAMAGE. ALL THE ELECTRICAL ACCESSORIES WOULD TURN ON BUT THE ENGINE STAYED DEAD WHEN I TURNED THE CAR ON. AFTER LEAVING IT OVER NIGHT PARKED ON A RESIDENTIAL STREET THE NEXT DAY SAME SITUATION ALL ELECTRICAL DEVICES TURNED ON BUT THE ENGINE WOULDNT TURN ON. I HAD TO GET IT TOWED TO THE DEALER I BOUGHT IT FROM IN ORDER FOR THEM TO TAKE A LOOK AT WHAT COULD OF GONE WRONG.
Feb 13, 2020
POWER TRAIN,SEATS
1 complaint
THE CAR WILL NOT ACCELERATE AT A SAFE TIME FRAME. FOR EXAMPLE IF I NEED TO CROSS A BUSY STREET. I HAVE TO WAIT UNTIL THERE ARE ABSOLUTELY NO CARS COMING BECAUSE WHEN I ACCELERATE MY ENGINE REVS BUT DOESN'T MOVE. I'VE BEEN ALMOST REAR ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION WILL NOT GO INTO GEAR. THE ENGINE WILL HIT 8 OR 9 THOUSAND RPM THEN THE TRANSMISSION DECIDES TO CATCH AND THROW MY HEAD INTO THE SEAT. WHICH IF THERE IS A CAR IN FRONT OF ME I HAVE TO BE CAREFUL NOT TO REAR END THEM BECAUSE OF THE SUDDEN ACCELERATION.
Feb 03, 2020
ENGINE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN DRIVING AT 65 MPH, THE VEHICLE STALLED INTERMITTENTLY AND THE ENGINE AND TIRE SENSOR LIGHTS ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER INSPECTED UNDER THE HOOD AND FOUND SMOKE AND WITHIN A MOMENT THE FLAMES WAS UNDER THE HOOD AND THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT BEFORE THE ENGINE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO DOUG SMITH KIA (495 W MAIN STREET AMERICAN FORK, UT 84003 PHONE (801) 692-4390) TO HAVE NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE) PERFORMED. THE CONTACT ALSO STATED THAT A RECALL FOR UNDER FRAME CORROSION PROTECTION WAS ALSO PERFORMED. THE DEALER CHECKED THE ENGINE AND WAS UNABLE TO SEE ANY PROBLEM WITH THE ENGINE AND PROVIDED A FREE OIL CHANGE, AND REPLACED DIP STICK TO THE ORANGE COLOR. THE CALIFORNIA FIRE DEPARTMENT EXTINGUISH THE FIRE. THE CALIFORNIA STATE PATROL DEPARTMENT WAS ALSO PRESENT A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED SMOKE INHALATION AND SCRAPES FROM GLASS. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM DID NOT WORK PROPERLY AFTER RECALL WAS PERFORMED AND CAUSED THE DEFROST SYSTEM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED HE LOST EVERYTHING IN THE CAR.*JB
Jan 30, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURE AND UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH HEADLAMPS. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO POWER KIA DEALER, (3705 MARKET ST NE, SALEM, OR 97301, (503) 585-7333) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE UNINTENDED ACCELERATION RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THAT THE HEADLAMPS LIGHT SWITCH CAUSED THE BATTERY TO DRAIN. THE BATTERY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,874.
Jan 27, 2020
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ISSUE STARTED 2 MONTHS AGO. NOTICED THAT VEHICLE ACCELERATION IS SLUGGISH. SOMETIMES I HAVE TO TAKE FOOT OFF THE ACCELERATION PEDAL THEN DEPRESS IT AGAIN IN ORDER FOR VEHICLE TO ACCELERATE. ACCELERATION IS UNRELIABLE AND DANGEROUS. ELECTRONIC STABILITY SENSOR ALSO STARTED LIGHTING UP AND CRUISE CONTROL BECAME INOPERABLE. ALSO NOTICED THAT MY TAIL LIGHTS LIT UP ON ITS OWN (AND DID NOT TURN OFF) WHILE VEHICLE IS PARKED AND FOB NOT NEAR VEHICLE, DRAINING THE BATTERY. POLICE CAME BY IN THE MIDDLE OF THE NIGHT TO REPORT THAT MY TAIL LIGHTS WERE ON. TAIL LIGHT DID NOT TURN OFF WHEN PRESSING THE FOB UNLOCK/LOCK BUTTON. HAD TO RESTART THE ENGINE, DRIVE AROUND THE BLOCK THEN TURN OFF ENGINE BEFORE THE TAIL LIGHTS CAME OFF... BUT IT TURNED BACK ON AGAIN ON ITS OWN THAT SAME NIGHT (IN THE MIDDLE OF THE NIGHT) AND HAD TO REPEAT THE PROCESS. MY BATTERY WAS DRAINED AND HAD TO REPLACE IT 3 DAYS AGO. I THOUGHT IT WAS A BATTERY PROBLEM (AND WAS INFORMED BY DEALER THAT IT WAS PROBABLY A BATTERY RELATED ISSUE) BUT PROBLEM PERSISTED. READ REVIEWS AND THIS SEEMS TO BE A RUNNING COMPLAINT WITH ISSUES ON BRAKE PEDAL STOPPER OR BRAKE SENSOR STOPPER. WILL BRING VEHICLE TO DEALER IN THE MORNING.
Jan 23, 2020
EXTERIOR LIGHTING,AIR BAGS
1 complaint
MY AIRBAG LIGHT TURNED ON AND STAYS ON WHILE DRIVING. MY INTERIOR 3WAY SWITCH LIGHT RANDOMLY TURNS ON AND STAYS ON WHILE DRIVING AND WON'T SHUT OFF UNTIL THE CAR IS OFF.
Dec 22, 2019
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
VEHICLE'S ABS BRAKE ACTIVATE RANDOMLY ILLUMINATING THE ABS BRAKE SIGNAL ON DASHBOARD,WHILE IN MOTION AND WITHOUT TOUCHING THE BRAKES. THIS CAUSES THE VEHICLE TO DECELERATE AND HAS MADE THE VEHICLE COME TO A NEAR COMPLETE STOP. EVEN IF THE GAS PEDAL IS PRESSED TO ACCELERATE THE VEHICLE WILL NOT INCREASE SPEED, ONLY DECREASE. THE ISSUE HAPPENS 8/10 TIMES WHILE MAKING TURNS AND APPROX 5/10 WHILE DRIVING STRAIGHT ON FREEWAY . THIS HAPPENED ON 11/08/2019 IN THE EVENING, I IMMEDIATELY TOOK MY VEHICLE BACK TO KIA AND THEY CLAIMED TO HAVE DRIVEN MY CAR FOR 20 MILES AND DIDN'T SEE OR EXPERIENCE ANY ISSUES. MY CAR IS A 2012 AND ONLY HAS 58, 388 MILES. I DEMANDED THEY KEEP LOOKING BUT THEY CAUGHT AN ATTITUDE LIKE I MADE THE SCENARIO UP AND ANY STATED THAT I SHOULD DRIVE THE CAR WITH THEIR MECHANIC AS THEY "CANNOT REPLICATE MY DRIVING", LIKE I'M DRIVING IN THE [XXX] INDY 500. SINCE IT IS NOW SUNDAY, AND THE DEALER IS CLOSED IT WILL BE SITTING IN THEIR SERVICE CENTER MONDAY MORNING! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Nov 10, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
2012 KIA OPTIMA EX WITH 48000 MILES NOW DRIVER-SIDE HEADLIGHT STOPPED WORKING, SO AS OF NOW I AM DRIVING WITH PASSENGER SIDELIGHT IN COMBINATION WITH PARKING LIGHTS. BUYING KIA OPTIMA IS THE BIGGEST MISTAKE I HAVE EVER DONE, IT SEEMS EVERY MONTH SOMETHING GOES WRONG WITH THIS VEHICLE. SURPRISINGLY NHTSA HAS NOT TAKEN ANY ACTION AS PER KIA OPTIMA WELL KNOWN DEFECTS.
Nov 03, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHEN THE CONTACT'S WIFE STARTED THE VEHICLE, THE "HYBRID SYSTEM WARNING SAFETY STOP AND DO NOT DRIVE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, AN ABNORMAL NOISE WAS HEARD AND THE VEHICLE WOULD NOT ACCELERATE MORE THAN 10 MPH. THE VEHICLE WAS TAKEN TO SAN FRANCISCO HONDA NEW & USED SALES (1595 VAN NESS AVE, SAN FRANCISCO, CA 94109, (415) 687-0174) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 89,979. *AS
Sep 24, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
BRAKE LIGHT SWITCH MALFUNCTIONING. BRAKE LIGHT ON ALL THE TIME RENDERING CRUISE CONTROL AND ELECTRONIC STABILITY CONTROL INOPERABLE. LOSS OF POWER IN ENGINE AS IT THINKS BRAKES ARE APPLIED MAKING IT DANGEROUS TO DRIVE. ROOT CAUSE IS BRAKE PEDAL STOPPER (KIA PART 32876-36000) DEVELOPING A PUNCTURE HOLE OVER TIME MAKING THE BRAKE SWITCH BELIEVE BRAKES ARE APPLIED. KNOWN ISSUE ON OTHER KIA MODELS. BELIEVE THE SORENTO ALREADY HAVE A RECALL FOR SOMETHING VERY SIMILAR.
Aug 28, 2019
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 06, 2019
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
I BROUGHT MY CAR TO THE DEALER ON 10/05/2018 FOR CHANGE OIL, FRONT BRAKES AND RECALL CAMPAIGN. BUT IT LOOKS IT WASN'T DONE BECAUSE THE AIRBAGS PANEL LIGHT IS ON AND THE BRAKES NEVER FEEL THIGHS LIKE WHEN YOU HAVE A JOB DONE. I LET THE DEALER KNOW ABOUT IT BUT THEY WANT TO CHARGE ME JUST TO CHECK AND FIX. WHEN BEFORE IT WASN'T LIKE THAT
Jul 23, 2019
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE DECELERATED ON ITS OWN. WHEN THE ACCELERATOR PEDAL WAS RELEASED AND DEPRESSED AGAIN, THE VEHICLE WOULD ACCELERATE NORMALLY. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE STARTED TO RATTLE, THE OIL WARNING INDICATOR FLICKERED, AND THE REAR BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO ATLANTA WEST KIA (LOCATED AT 1301 THORNTON RD, LITHIA SPRING, GA 30122, (678) 715-5399) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Jul 19, 2019
SEAT BELTS,ENGINE
1 complaint
IN 2017 WE HAD THE KIA TOWED TO SELMA KIA MOTORS BECAUSE OF THE RECALL OF THE ENGINE,BECAUSE OF SHAVING IN THE ENGINE AND OUR TURBO WENT OUT AND WAS BURNING.THE CAR STOP ON US IN TRAFFIC ON A CITY STREET WE COULD OF DIED THAT DAY. THEY HAD TO ORDER THE ENGINE WHICH TOOK TWO MONTHS. THEY FINELY PUT THE NEW ENGINE IN. APRIL 2019 THE SAME THING HAPPEN AGAIN, THEY TOLD US THERE WAS SHAVINGS IN THE ENGINE ONCE AGAIN AND THE TURBO WAS OUT ALSO, THAT WAS ANOTHER DEFECTED ENGINE. THEY ALSO TOLD US WE HAD ANOTHER 10 YEAR WARRANTY ON THIS ENGINE BECAUSE IT WAS NEW. WELL THEY CALLED US AND SAID THAT THE CORPORATE OFFICE IN IRVINE TOLD KIA IN SELMA NOT TO FOX THIS CAR. WHAT IRVINE CORPORATEOFFICETRIED TO DO TO US WAS BLACK MAIL US,THEY SAID IF THE GIVE US $12 HUNDRED DALLAS THAT WE CANT GO TO THE ATTORNEY GENERAL,THE MANUFACTURING PLANT,TV OR ANY OTHER CONSUMER DEPARTMENT. WE REFUSE, THIS TYPE OF THING GOING ON. PEOPLE LIVES OR BEING TAKING BECAUSE OF THIS DEFECTED CAR. WE PAID $30,000 DALLAS FOR THAT CAR, THAT'S CLEARLY A DEFECT CAR. WE CONTACTED THE ATTORNEY GENERAL, OFFICE ONCE AGAIN AND 20/20. IT SEEM KNOW MATTER WHAT THERE IS NO HELP OUT HERE FOR THE HARD WORKING CONSUMER I'M A VETERAN ALSO, THIS IS HOW THE COUNTRY TREAT US WE FOUGHT FOR THIS COUNTRY. I NEED YOUR INPUT ON THIS SITUATION AS ASAP. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Jul 03, 2019
AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
MY CAR HAS TWO RECALLS AND THE CAR STOP UNSTABLE.
Jun 27, 2019
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
KIA OPTIMA 2012 WITH 43000 MILES HORN DOESN'T WORK WHILE STEERING WHEEL TURNED TO THE RIGHT. IT WORKS FINE WHILE STEERING STRAIGHT/LEFT BUT THE MOMENT TURNED RIGHT HORN WILL ONLY CLICK/ NO SOUND. I DO HAVE THE AIRBAG LIGHT ON DON'T KNOW IF IT IS RELATED. WORST CASE IS, I HAVE MY STATE INSPECTION DUE AND WITH THE SRS LIGHT AND NO HORN, IT WILL DEFINITELY FAIL. I GUESS THAT'S WHAT I GET FOR OWNING A KIA .
May 07, 2019
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THERE WAS EXTREMELY POOR VISIBILITY. ALSO, THE OIL LIGHT RANDOMLY ILLUMINATED SEVERAL TIMES. THE DEALER (OSSETT KIA SOUTH, 2680 MT MORIAH RD, MEMPHIS, TN 38115, (901) 328-8173) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE CONTACT REPLACED THE HEADLIGHT ASSEMBLIES MORE THAN FIVE TIMES, BUT THE VISIBILITY WAS STILL POOR. THE CONTACT ALSO NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE DEALER INDICATED THAT WITHOUT THE CHECK ENGINE INDICATOR ILLUMINATED, THEY WOULD NOT REPLACE THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE WARRANTY EXPIRED WITHOUT THE PART BEING REPLACED. THE FAN ALSO FAILED TO FUNCTION, BUT THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO PERFORMED A REPAIR PER AN UNKNOWN RECALL REGARDING THE STEERING; HOWEVER, THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE STEERING COUPLER AND THE STEERING WHEEL WAS NO LONGER STRAIGHT. ALSO, THE SUN ROOF AND MOON ROOF GLASS HAD A CRACK GOING DOWN TO THE DRIVER'S SIDE OF THE VEHICLE WHERE IT MET THE WINDSHIELD. THERE WAS ALSO AN ABNORMAL NOISE PROGRESSING DUE TO THE FAILURES. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE STEERING FAILURE, HEADLIGHT FAILURE, AND MOISTURE IN THE REAR CAMERA. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 19, 2019
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
ON JANUARY 24, 2019, MY CAR HAD TO BE TOWED TO SHAKERS KIA IN WATERTOWN CT AGAIN. I HAD BEEN IN CT VISITING FAMILY WHEN I GOT STUCK THERE DUE TO CAR ISSUES. I DROPPED MY CAR OFF DECEMBER 7, 2018 FOR AN ENGINE REPLACEMENT DUE TO A RECALL AND I GOT IT BACK DECEMBER 31, 2018. I DROVE MY CAR HOME TO NC ON JANUARY 4, 2019 AND CAME BACK 2 WEEKS LATER FOR MY SON'S SURGERY SCHEDULED FOR JANUARY 23. ON JANUARY 22, THREE WEEKS AFTER I GOT MY CAR BACK, MY CHECK ENGINE LIGHT CAME ON AND MY CAR WENT INTO LIMP MODE WHILE DRIVING AND HAD TO BE TOWED TO SHAKERS KIA. THEY TEXTED ME AT 9:08AM JANUARY 23 WITH A LINK TO A VIDEO SAYING MY CAR WAS READY. I PICKED IT UP AROUND 5PM AFTER MY SON'S SURGERY. I DIDN'T HAVE THE CAR 4 HOURS WHEN IT DID THE SAME THING AGAIN AND HAD TO BE TOWED. SHAKERS TOLD ME THAT I WAS GONNA BE RESPONSIBLE FOR REPLACING MY THROTTLE BODY BECAUSE I STILL HAVE OLD COMPONENTS FROM MY OLD ENGINE AND MY THROTTLE BODY WAS PART OF THAT. I DIDN'T UNDERSTAND HOW I HAVE OLD COMPONENTS IF MY ENGINE WAS REPLACED, SO I CALLED KIA HEADQUARTERS. SHAKERS REPLACED MY THROTTLE BODY, NO COST TO ME. WELL, WHEN I PICKED MY CAR UP ON JANUARY 30, I ASKED ABOUT THE FUEL LEAK RECALL AND IF MY CAR WAS INSPECTED AS KIA TOLD SHAKERS TO CHECK MINES EVEN THOUGH MY VIN NUMBER WASN'T INCLUDED BECAUSE MY CAR NEEDED TO BE CHECKED BECAUSE MY ENGINE WAS REPLACED DUE TO THE RECALL. I WAS TOLD BY THE TECHNICIAN HECTOR THAT MY CAR WAS FINE AND IT DIDN'T NEED TO BE INSPECTED BECAUSE HE WAS VERY CONFIDENT IN HIS WORK. HE STATED THAT PEOPLE WERE HAVING ENGINE FIRES BECAUSE MECHANICS DON'T KNOW WHAT THEY'RE DOING AND ARE INSTALLING THE ENGINES WRONG. MY CAR DOESN'T RUN THE SAME AFTER HAVING MY ENGINE REPLACED. IT RUNS AND IDLES ROUGH. I PUT IN NUMEROUS CALLS TO KIA ABOUT ISSUES WITH MY CAR AND I'M TOLD OVER AND OVER AGAIN THAT MY CASE MANAGER WILL CALL ME BUT IT'S BEEN WEEKS AND SHE HASN'T CALLED YET.
Feb 13, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
BRAKE SWITCH RECALLED ON 2011 MODELS, BUT MY 2012 WILL NOT START MOSTLY WHEN IT GETS COLD OUTSIDE, BRAKE PEDAL STIFFENS AND WONT DECOMPRESS FOR ENGINE TO START, PUSH BUTTN WONT START CAR BRAKE LIGHTS DONT WORK. VEHICLE WILL LEAVE STRANDED WITHOUT WARNING. IT WILL WORK AND THEN NOT WORK, INTERMITTEN.
Jan 16, 2019
AIR BAGS,SERVICE BRAKES
1 complaint
TRAVELING ON A DIVIDED HIGHWAY, APPROACHED SLOWING/STOPPED TRAFFIC. ATTEMPTED TO STOP, BUT ROADWAY WAS SLIPPERY, ABS DID NOT ACTIVATE HAD TO RESORT TO PUMPING BRAKES AND STEERING TO AVOID ACCIDENT. WAS REAR ENDED AND PUSHED INTO ANOTHER CAR. NON OF THE AIR BAGS DEPLOYED. THERE WAS NO COMPARTMENT INTRUSION INTO THE PASSENGER COMPARTMENT, BUT THE REAR OF THE CAR WAS COMPLETELY COLLAPSED.
Jan 07, 2019
STEERING,AIR BAGS,ENGINE
1 complaint
"TAKATA RECALL"WHILE DRIVING THIS CAR ON THE HIGHWAY I NOTICE NOISE COMING FROM THE FRONT. I'VE HAD PROBLEM WITH THIS SAME THING SINCE 2012, FIRST THE STRING IT WOULD PULL LEFT AND RIGHT ON ITS OWN WHILE DRIVE STRAIGHT. KIA SAID THEY WOULD FIX IT. THERE WAS A RECALL ON THIS PROBLEM,NOW MY RACK AND PINION IS BROKEN,AND THAT'S BECAUSE KIA REFUSE TO FIX THAT PROBLEM BACK IN 2012 WITH THE STRING. KIA SENT US A SETTLEMENT LETTER , WHICH STATES THEY WILL PAID US $531.95 BY MEANS OF A CHECK, IT STATES IT IS UNDERSTOOD AND AGREED THAT THIS SETTLEMENT IS A COMPROMISE OF DISPUTED CLAIMS AND DOES NOT CONSTITUTE, AN ADMISSION OF LIABILITY ON THE PART OF KIA. WE DID NOT SING THAT LETTER BECAUSE KIA CARS ARE NO GOOD! AND THERE HAS BEEN RECALLS SINCE THAT LETTER WAS SENT. THEY TRIED TO BLACK MAIL US WE DIDN'T FALL FOR THE SCAM. THE COMPANY KNOW THIS CAR IS NO GOOD. IF YOU NEED THAT LETTER SENT TO YOU I CAN DO THAT TO. SOMEONE COULD DIE BECAUSE OF THIS PROBLEM ITS DANGEROUS,I WORK IN THE MOUNTAINS THIS PROBLEM NEEDS FIXING NOW NOT LATER NOW!!!. SINCERELY, NEED THIS PROBLEM FIX *TR
Dec 18, 2018
STEERING,UNKNOWN OR OTHER
1 complaint
MY STEERING WHEEL SHAKES WHEN I AM COMING TO A STOP AT A HIGH SPEED.
Jun 15, 2018
FUEL SYSTEM, GASOLINE,AIR BAGS,ENGINE
1 complaint
2012 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE ENGINE SEIZED. THE DOME LIGHT IN THE VEHICLE INADVERTENTLY TURNED ON. THE CAMSHAFT FAILED. *JS
Mar 08, 2018
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
THE ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY. THIS HAS ALS RESULTED IN THE CLIMATE CONTROL SYSTEM INCLUDING THE DEFROSTERS AND RADIO TO MALFUNCTION
Oct 27, 2017
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
BRAKE PEDAL RELEASING AS I AM PUSHING DOWN ON IT COMING TO A STOP. HARD TO GET THE CAR TO COME TO A STOP AT TIMES. CAR IS MISSING ON ACCELERATION. CAMERA DOES NOT WORK 80-90% OF THE TIME. A/C STOPS WORKING WHEN SITTING STILL OR PARKED.
Sep 18, 2017
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING DOWNHILL WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ABRUPTLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE, BUT THE VEHICLE DECELERATED AND RETURNED TO NORMAL AFTER THE ACCELERATOR PEDAL WAS APPLIED WITH CAUTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,538. UPDATED 10/25/17*LJ CONSUMER STATED: WHILE DRIVING DOWN HILL, WITH BRAKE PEDAL DEPRESSED, GETTING READY TO STOP AT STOP SIGN, THE VEHICLE ACCELERATED UNEXPECTEDLY TO A SPEED OF 30 TO 35 MPH. I DID NOT ENGAGE THE EMERGENCY BRAKE. I DID SHIFT THE VEHICLE FROM DRIVE TO NEUTRAL. ENGINE CONTINUED TO RACE UNCONTROLLABLY. I TAPPED THE ACCELERATOR PEDAL WITH MY FOOT AT WHICH TIME THE ENGINE RETURNED TO NORMAL. THIS WAS THE THIRD TIME THIS TYPE OF INCIDENT HAD OCCURED. I DID TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TEST ON AUG.11,2017. NO PROBLEMS WERE FOUND. UPDATED 10/3/18*JB
Aug 09, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
MY KIA OPTIMA ABS SYSTEM WILL RANDOMLY MAKE A CRUNCH SOUND WHEN I STEP ON THE BRAKES, AND I LOSE SOME ENGINE POWER IMMEDIATELY AFTER TO THE POINT THAT MY CAR WILL NOT ACCELERATE PAST 40 MPH. IT HAS HAPPENED SEVERAL TIMES ON BUSY HIGHWAYS WHERE I HAVE TO FEAR CAUSING A MAJOR ACCIDENT. KIA DEALER CANNOT FIGURE OUT THE ISSUE, THEY HAD MY CAR FOR A DAY AND REPAIRED THE STEERING COLUMN AND SENT ME HOME, ONLY FOR THE PROBLEM TO OCCUR AGAIN THE FOLLOWING WEEK.
Jul 26, 2017
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
ON APRIL 5TH 2017, MY KIA OPTIMA STARTED TO MAKE A HORRIBLE SOUND. I WAS ON HWY 26 HEADED INTO PORTLAND OR. GOING THROUGH THE TUNNEL, AS I WAS GOING INTO THE TUNNEL THE HORRIBLE KNOCKING NOISE STARTED. THERE WAS CARS IN FRONT OF ME AND CARS BEHIND ME. THIS WAS AT 4:30 AM.. ALL THE LIGHTS ON THE DASH CAME ON, I HAD NO BRAKES, NO STEERING AND NO WAY TO ACCELERATE. DRIFTED TO THE SIDE AND HAD IT TOWED.
Apr 11, 2017
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I TOOK CAR IN FOR THE CLICKING NOISE IN STEERING WHEEL. WHILE CAR WAS UP INAIR ON STANDS. THE REP STATED THEIR WAS A SMALL LEAK COMING FROM THE TURBO OIL FEED LINE. HOWEVER IT WAS NOT COVER UNDER WARRANTY BECAUSE ITS NOT THE TURBO. I TOLD THE IT IS IF ITS FEEDING THE OIL. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT IT IS A COMMON ISSUE WITH ALL OF THEIR CARS AND THEY ARE REFUSING TO FIX THE ISSUE. I TOLD THE REP THAT IF THE OIL CAUSES A BURNING SMELL IT CAN CAUSE A FIRE. I WAS TOLD THE MANAGER WOULD CALL ME BUT NOW THEY ARE NOT TAKING MY CALLS ABOUT REPLACING THE LINE TO THE TURBO.
Nov 22, 2016
STEERING,WHEELS
1 complaint
I HAVE A 2012 KIA OPTIMA AND MY STEERING WHEEL IS MAKING A LOUD CLANKING NOISE WHEN I HIT A BUMP IN THE ROAD OR SLIGHTLY TURN THE WHEEL . I HAVE SEARCHED ON LINE AND IT'S SAYING IT IS A CLUSTER NOT SURE WAT THAT IS I HAVE BEEN TOLD IT SHOULD BE UNDER RECALL BECAUSE THAT CAN CAUSE THE STEERING WHEEL TO LOOSE IT'S DIRECTIONS AND I COULD EITHER CAUSE AND ACCIDENT OR BE PART OF ONE
Nov 14, 2016
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
2012 KIA OPTIMA CAUGHT FIRE WHILE DRIVING 45 MPH & WAS UNABLE TO ACCELERATE/BRAKE. RECENTLY WAS TAKEN FOR SERVICE WITH NO ITEMS THAT WOULD CAUSE THE ISSUE...UPDATED 10/04/16 *BF *TR
Aug 02, 2016
ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
1 complaint
I HAVE SENT IN COMPLAINTS ON MY KIA MANY OF TIMES AND THE ONE JUST CAME OUT ABOUT THE LATCHES, MINE IS NOT ON THE RECALL LIST. I HAVE HAD THE MIDDLE PART OF MY GLASS CRACK THE WINDSHIELD THAT WAS AND STILL UNDER WARRANTY AND MORE BUT IT SEEMS I AM BEING OVER LOOKED ON MY CAR. I GUESS THE ONLY ACTION TO TAKE IS A CLASS ACTION LAWSUIT AGAINST KIA AMERICA. WHEN YOU HAVE THE PROOF THEY STILL DO NOT BELIEVE YOU.
Jun 13, 2016
STEERING,POWER TRAIN,WHEELS
1 complaint
I HAVE A KNOCKING SOUND IN MY STEERING WHEEL. THE NOISE HAPPENS WHEN I TURN THE WHEEL BACK AND FORTH. ALSO, I HAVE NOTICED AN ODD GRINDING/SLIPPING SENSATION IN THE FRONT LEFT WHEEL WHEN I ACCELERATE ON A RIGHT TURN FROM DIFFERENT ELEVATIONS. PULLING OUT OF A PARKING LOT ON A "DECLINE" WHILE ACCELERATING TO THE RIGHT TO ENTER TRAFFIC IS A GOOD EXAMPLE. 73,000 MILES CURRENTLY BUT I'VE NOTICED THE GRIND/SLIP A LOWER MILEAGE.
Apr 05, 2016
SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
IM HAVING INTERMITTENT ELECTRICAL AND SUSPENSION PROBLEMS ALONG WITH SUDDEN INCREASES OF POWER INCREASE AND DECREASES. I WAS DRIVING TO MY LOCAL MALL BEFORE MY EVENING CLASS AND NOTICED MY CAR RADIO AND INSTRUMENT CLUSTER WHERE NOT OPERATING NO LIGHTS BUT CAR WAS RUNNING FINE. I HIT THE BRAKES WHILE COMING TO A STOP LIGHT IN A BUSY INTERSECTION HIT A SMALL BUMP THE CAR DECIDED TO ACCELERATE AND IT FELT AS IF THE SUSPENSION WAS LOOSE ON THE LEFT FRONT SIDE I HEARD IT RATTLE NOW THIS BUMP WASN'T BIG BY ANY MEANS AS I HIT THE BREAK I COULD FEEL THE BRAKES FIGHT WITH THE ENGINE THE BRAKE PEDAL ALSO SHOOK AT MY FEET. I QUICKLY PUT THE KIA IN NEUTRAL AND SHUT THE CAR OFF STILL AT THE LIGHT. PUT IT IN PARK AND RESTARTED MY CAR ALL LIGHT AND INSTRUMENT CLUSTER CAME ON ALONG WITH RADIO.MY OPTIMA FELT OK . BUT LATER I WENT TO CLASS GOT INTO MY CAR AND SHE WOULDN'T TURN OVER I HAD TO PRESS ON THE GAS TO GET IT TO START. I TOOK IT TO THE DEALER THEY SAID THEY COULDN'T FIND ANYTHING BESIDES MY HIGH TEMP FUEL PUMP WAS GIVING LOW PRESSURE CODES. I ONLY HAVE 80K ON THIS VEHICLE BUT KIA SAID THEY WILL NOT COVER IT. THIS A SERIOUS SAFETY ISSUE WHY IF MY KIDS WHERE IN THE CAR AND I DID GET INTO A SERIOUS ACCIDENT WITH THEM . THIS NEEDS TO BE ADDRESSED. SOMETHING NEEDS TO BE DONE BEFORE THERE IS A DEATH NO AFTER THE FACT.
Feb 05, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
WHEN CRANKING UP CAR ENGINE MAKES LOUD NOISE, THEN IF DRIVING AT A NORMAL SPEED THE CAR SLOWS DOWN ON IT OWN,ALSO THE DASH BOARD LIGHTS GOES FROM BRIGHT TO DIM TO ALMOST NO DASH BOARD LIGHTS AT ALL, DRIVING
Oct 24, 2015
ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
1 complaint
JUST BOUGHT MY CAR THIS YEAR WITH 26350 MILES ON IT. WHEN IT GOT TO 30000 NEEDED NEW TIRES. THE CAR CHECK ENGINE LIGHT KEEPS COMING ON. I HAVE TOOK IT TO THE SHOP AND THEY TURN IT OFF. THEN WHEN I DRIVE IT AND IT COMES BACK ON AGAIN. IT HAS BROKE DOWN ON THE ROAD FOUR TIMES. TWICE I CALLED ROAD SIDE HELP THE OTHER TWO TIMES SOMEONE HAS HELPED ME. IT RUNS HOT BECAUSE IT IS BUBBLING IF I DRIVE FOR MORE THEN A HOUR. BOUGHT THE CAR FROM POWER OF BOWSER
Oct 09, 2015
EXTERIOR LIGHTING,STRUCTURE
1 complaint
EXITING HWY 71 EAST BOUND TO WOODWARD DECREASING SPEED THE VEHICLE IN FRONT OF ME HAD A CAR CUT IN FRONT OF HER. I HAD A SAFE DISTANCE AND SLAMMED MY BRAKES. MY BRAKES DID NOT GRAB AS USUAL MY CAR DID NOT STOP AND I HIT THE VEHICLE IN FRONT OF ME. I TRULY BELIEVE MY BRAKE SYSTEM FAILED. I WILL TAKE MY CAR INTO KIA WHEN I GET IT BACK.
Sep 06, 2015
SUSPENSION,ELECTRICAL SYSTEM,WHEELS
1 complaint
AT 20000 MILES MY FOG LIGHTS WOULD NOT WORK , THE WEIRD PUT THE DIRECTIONAL SIGNAL TO TURN RIGHT THEY WOULD COME ON FOR A SHORT TIME, REPLACED BULBS NOTHING THEY DON'T WORK. ALSO HAD TO REPLACE BRAKES AND THE TIRES, TIRE BRAND ARE JUNK, POORLY MADE THEY WERE BEYOND THE LIMIT FOR SAFTY, THEN AT 40000 MILES BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED, NOW AT 78000 MILES THE STRUTS ARE MAKING A HORRIBLE CLANKING AND THE AC IS BLOWING HOT AIR EVEN AFTER 2 CANS OF THE STUFF THE MECHANIC SAID TO ADD. I TRAVEL ON THE HIGHWAY TO WORK 36 MILES ONE WAY DAILY HENSE THE MILAGE BUT THE HIGH WAY IS SMOOTH AS WELL. VERY DISAPPOINTED KIA OWNER, WHEN CALLED TO ASK ABOUT THE FOG LIGHTS WAS TOLD YOUR PROBLEM SO IM SURE THE STRUTS WILL BE AND THE AC WILL ALSO BE MY PROBLEM . SADLY THOUGHT THEY WOULD BACK UP THERE PRODUCT
May 31, 2015
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
THIS STARTED IN JUNE 2014 DURING THE MID SUMMER. THE TRUNK WOULD COME OPEN WHILE JUST SITTING THERE OR COME OPEN WHILE DRIVING. SO FAR NO ONE HAS BEEN HURT BY IT OPENING UP WHILE I HAVE BEEN DRIVING BUT IT COULD COME OPEN WHILE I AM DRIVING AND IF I WAS TO TRAVEL ON THE INTERSTATE AT 70 MPH AND IT WAS TO OPEN IT COULD CAUSE MY BACK WINDOW TO BREAK OR FLY OFF AND HIT ANOTHER CAR CAUSING INJURIES. LAST YEAR DURING THE NIGHT WE HAD HEAVY RAIN THE WHOLE NIGHT AND WHEN I GOT UP IT WAS STILL RAINING HARD AND I NOTICED AFTER GOING OUT THE TRUNK WAS OPEN WIDE. THE MAT IN THE TRUNK WAS SOAKING WET, BACK AND FRONT MATS AND INSIDE WHERE THE TIRE GOES HAD A LITTLE ONE 2 FEET OF WATER. I CANNOT GIVE THE DATES FOR ALL OF THE TIME EXCEPT 4 WHICH WAS ON 10-14-14 WHERE FORD KIA HAD TO REMOVE THE WATER AND DRY OUT PARTS. I WAS STUCK WITH THE BILL IN WHICH I HAVE THE BILL AND IN OCTOBER 8, 17, 24 NOVEMBER 4,12,19,27. DECEMBER 10,15.18 22, 24.31. JANUARY 2015 2, 8,15,17,18. I HAVE CONTACTED THE DEALERSHIP HERE ABOUT IT AND I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE AND I TOLD THEM THAT THE PEOPLE THAT LIVED NEXT DOOR HAD A WIRELESS KEY THAT THEY COULD OPEN, TURN ON MY LIGHTS INSIDE AND OUT AND A COUPLE THAT LIVED TWO DOORS DOWN HAD A CAR AND WHEN THEY MOVED IN THAT HE COULD OPEN HIS DOORS AND SUCH WHICH WOULD UNLOCK MY DOORS AND TURN ON THE LIGHTS AND OPEN THE TRUNK AND THEY SAID AT THE SHOP THAT THE FREQ ON MY CAR CANNOT BE CHANGED. IT SEEMS THAT I GOT A CAR THAT MANY OF THE PEOPLE CAN COME AND TRY THEIR KEY AND GET INSIDE AND JUST PUSH THE BUTTON AND TAKE OFF. IT HAPPENS DURING SETTING AND DRIVING SO THE SPEED I CANNOT STATE RIGHT.
Jan 20, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
2012 KIA OPTIMA SX CAR WENT INTO AUXILIARY MODE FIRST, BUT UPON PUSHING THE BUTTON THE PUSH START BUTTON A SECOND TIME THE ENGINE TURNED OVER AND STARTED. *MW THE CONSUMER HAD TO REPLACED THE TIRES, THERE WAS AN ISSUE WITH THE TURBO ACTUATOR AND THE RADIO WAS MAKING A STRANGE NOISE. THE CONSUMER STATED THE VEHICLE WOULD NOT START. THE VEHICLE WENT INTO AUXILIARY; WHERE THE AC, RADIO AND LIGHTS WERE ON. SHE TURNED THEM ALL OFF AND PUSHED THE START BUTTON AGAIN. THE VEHICLE TURNED OFF, WENT OUT OF AUXILIARY MODE AND SHE REMOVED HER FOOT FROM THE BRAKE. ON THE SECOND ATTEMPT, SHE REALIZED THE PEDAL WAS STILL ENGAGED, SHE TRIED PUMPING IT, TO RELEASE IT, BUT IT WOULD NOT. SHE VERIFIED THE GEAR WAS IN PARK. UPON PUSHING THE START BUTTON AGAIN, THE VEHICLE WENT INTO AUXILIARY MODE AGAIN. AFTER FIVE ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. *JB
Dec 10, 2014
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I HAVE NOTICED OVER TWENTY TIMES THAT THE TRUNK WOULD OPEN BY ITSELF. IT WOULD BE FOUND OPEN AFTER I GET TO MY CAR OR WHILE DRIVING IT WOULD JUST OPEN UP ON ITS OWN. LAST MONTH MY TRUNK, WAS SHUT, DOORS LOCKED, WE HAD A HEAVY RAIN THAT NIGHT AND THE NEXT DAY I WENT OUT, AND THE TRUNK WAS OPEN UP ALL THE WAY. THE TRUNK FLAP WAS SOAKING WET AND UNDER IT, THERE WAS A FOOT OF WATER AND KIA DOES NOT GIVE YOU A TIRE WHEN YOU BUY A NEW ONE. IT COST ME $80.00 TO GET EVERYTHING DRIED OUT AND WATER REMOVED. THERE IS A PROBLEM WITH THE TRUNK OPENING AND THE KIA DEALER SAID THAT THEY COULD DO NOTHING COULD BE, DONE WITH IT OR THE KEY THAT OPENS IT TOLD ME. KIA SAID THEY COULD NOT FIX THE FREQUENCY FOR THE KEYS AND THERE ARE TWO PEOPLE, WHICH HAVE DIFFERENT CARS THAT THEIR KEY WILL OPEN MY TRUNK DOORS AND EVEN TURN ON MY LIGHTS. THE TRUNK CAN BE SHUT AND YOU DRIVING DOWN THE ROAD AT 55 MPH AND IT WILL OPEN UP AND BLOCK YOUR VIEW AND IT COULD CAUSE A WRECK IF YOU ARE CHANGING LANES. *TR
Nov 08, 2014
VISIBILITY,VISIBILITY/WIPER
1 complaint
I WAS DRIVING ON THE HIGHWAY WITH THE SUNROOF OPEN. I HEARD AN EXTREMELY LOUD POP, AS IF SOMEONE POPPED A BALLOON RIGHT NEXT TO MY EAR, AND I WAS SHOWERED WITH GLASS. THE SUNROOF HAD EXPLODED. *TR I WASN'T AROUND A BRIDGE OR OVERPASS, AND THERE WEREN'T CARS AROUND ME. I DON'T RECALL SEEING ANYTHING ON THE ROAD IN FRONT OR ME. THERE WAS NO DAMAGE TO THE SUNROOF PRIOR TO MY TRIP. IT WAS ABOUT 80-82 DEGREES OUTSIDE WITH CLEAR SKIES. I'VE READ THAT THIS HAS HAPPENED TO OTHER PEOPLE WITH KIA OPTIMAS, HYUNDAI VELOSTERS, AND OTHER CAR MANUFACTURERS. MY CAR IS AT THE DEALER NOW, AND KIA IS AWARE OF THE ISSUE AND IS INVESTIGATING. LUCKILY I REMAINED CALM AND PULLED OVER TO THE SIDE OF THE HIGHWAY TO CLEAR OFF THE GLASS AND GO TO THE DEALER. THAT SOUND AND SHOWER OF GLASS COULD HAVE EASILY STARTLED SOMEONE ELSE AND POSSIBLY CAUSED AN ACCIDENT. I DO HAVE A PICTURE OF THE SUNROOF PRIOR TO BREAKING AWAY THE ADDITIONAL, BROKEN GLASS. PLEASE CONTACT ME FOR IT, SHOULD IT BE NEEDED.
Jun 05, 2014
AIR BAGS,STRUCTURE,EQUIPMENT
1 complaint
MAKING A CALL WITH MY BLUETOOTH EQUIPPED IN THE VEHICLE, LOOKED DOWN TO VERIFY CONNECTION, BY THE TIME I LOOKED UP I WAS A FOOT AWAY FROM A PARKED VEHICLE, I SWERVED AS TO THE LEFT AS MUCH AS I COULD BUT IT WAS TOO LATE, I SLAMMED INTO THE VEHICLE CAUSING DAMAGE, MY HOOD AND ENGINE WERE PRACTICALLY CRUSHED IN AND ALONG THE PASSENGER SIDE OF MY VEHICLE, MY CAR CAME TO A HAULT BEFORE JUMPING OVER THE MEDIAN. NONE OF AIRBAGS DEPLOYED. I WAS GOING SPEED OF 50-60 MILES PER HOUR. *TR
Feb 10, 2014
TIRES,WHEELS
1 complaint
AFTER 15,000 MILES TIRE DEVELOPED A HUGE BUBBLE ON THE SIDE WALL OF THE FRONT LEFT TIRE. BOUGHT THE CAR BRAND NEW WITH ORIGINAL TIRES FROM DEALERSHIP(NEXEN).THESE TIRES SHOULD BE OUTLAWED. RIGHT AFTER I GOT IT TO A MECHANIC SHOP, IT EXPLODED AND WAS SITTING ON THE RIM. I WAS VERY FORTUNE TO NOT BE DRIVING ON THE HIGHWAY WHEN THIS OCCURED. I CAN SEND PICTURE ALSO. I HAVE HAD TWO FLAT TIRES WITHIN THE FIRST YEAR OF PURCHASE. NOT INCLUDING THE 2ND PAIR THAT THE BUBBLE DEVELOPED AT THE FRONT. THE NEXEN TIRES TREAD LIFE IS VERY SHORT TOO.. THEY SEEMED TO DRIVE BETTER IN SLIGHTLY WET CONDITIONS THAN DRY; ODD. :/ I RECEIVED NO COMPENSATION FROM THE KIA DEALERSHIP I BOUGHT IT FROM. *TR
Jun 17, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING MY 2012 KIA OPTIMA SX T GDI I LOST ACCELERATIONS ON THE HIGHWAY. I WAS DRIVING AT 55 MPH BECAUSE THE CAR WOULDN'T ACCELERATE, BUT IT DID DECREASE IN SPEED TO A DANGEROUS 20 MPH. I TRIED TO USE MY PADDLE SHIFTERS IN HOPES THAT WOULD WORK, TO NO AVAIL. I DEPRESSED THE GAS PEDAL TO THE FLOOR AND THE SPEED DID NOT CHANGE. I EVENTUALLY REACHED A SAFE PLACE AND SHUT THE CAR OFF, WAITED SEVERAL MINUTES AND ATTEMPTED RE-STARTING THE CAR. THE CAR SPUTTERED AND PAUSED BEFORE EVENTUALLY STARTING, THEN ALLOWED ME TO DRIVE APPROXIMATELY 100 YARDS BEFORE HAVING THE SAME DECREASED SPEED SITUATION AGAIN. I WAS FORTUNATE TO DRIVE HOME AT 45 MPH AND AVOID BEING RUN OFF THE RODE OR REAR ENDED BY ANOTHER VEHICLE OR WORSE . . . A TRUCK. THE NEXT MORNING I TOOK THE CAR TO THE DEALERSHIP AND AFTER A DIAGNOSTIC WAS INFORMED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. NOT SUCH BAD NEWS BUT I WAS SHOCKED THAT THE PRICE QUOTED TO ME, BY THE SERVICE MANAGER, IS $900.00. UNBELIEVABLE!!! I SEARCHED ALL OVER THE INTERNET AND FOUND ALL THE PARTS THAT ARE RELATED TO THIS TYPE ISSUE AND NOTHING, NOT ONE PART, COST $900.00. THE PROPOSED COST TO REPAIR MY CAR IS GREATER THAN THE CAR PAYMENT. AS A MATTER OF FACT, IT COST MORE THAN THE CAR PAYMENT FOR MY WIFE'S ML500. I HAVE VISITED KIA FORUMS THAT SPEAK TO PROBLEMS WITH THE KIA AND IT SEEMS THAT A MANUFACTURER IS IN ORDER. INCIDENTALLY, THE PART IS NO LONGER COVERED BY THE WARRANTY BECAUSE I RECENTLY PASSED THE 60,000 MILE MARK. I FEEL LIKE I AM BEING RIPPED OFF TO HAVE THE CAR REPAIRED FOR WHAT WILL BE LESS THAN AN HOUR OF WORK TO REPLACED A MINOR PART, THAT INCIDENTALLY HAS A COST OF $900.00. I WILL BE WILLING TO PROVIDE ANY OTHER ADDITIONAL INFORMATION RELATED TO MY EXPERIENCE WITH MY 2012 KIA OPTIMA. I SHOULD BE PURCHASED AND AUDI. *TR
Jun 07, 2013
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
I BOUGHT THIS KIA OPTIMA SX IN MAY 2012 BECAUSE IT'S A BEAUTIFUL CAR, BASICALLY WITH NO HESITATION. MY FIRST DAY DRIVING IT, I THOUGHT THE STEERING FELT A LITTLE DIFFERENT, TIGHT, AND PULLED TO THE LEFT AND RIGHT AND VERY HARD TO KEEP IT GOING STRAIGHT. I THOUGHT TO MYSELF, WELL IT'S A BRAND NEW CAR AND HAS TO BE BROKEN IN A LITTLE MAYBE. ABOUT 500 MILES IN, PROBLEM DIDN'T GO AWAY, TOOK IT TO THE DEALER, THEY INSPECTED THE ALIGNMENT, SAID ALIGNMENT WAS OK, BUT THE PSI IN TIRES WAS A LITTLE OFF AND THAT IT SHOULD FIX THE ISSUE. NOTHING HAS CHANGED. WEEK LATER I TOOK IT IN AGAIN. WAS TOLD EVERYTHING IS UP TO SPEC, AND WAS TOLD I AM THE FIRST PERSON TO REPORT THIS KIND OF ISSUE WITH THE CAR. I GO HOME THAT NIGHT AND GOOGLE OPTIMA STEERING PROBLEM...THE SEARCH ENGINE GOES NUTS!!! THIS IS A ISSUE WITH THE OPTIMA SINCE 2011!!! I'M A TRUCK DRIVER AND I CAN BARELY STEER THIS CAR!!! HOW CAN THIS BE SAFE ON THE ROADS??? THERE IS THOUSANDS OF COMPLAINTS OF THIS EXACT PROBLEM!! WHEN MY WIFE DRIVES IT SHE TELLS ME SHE CAN'T EVEN TAKE A DRINK OF HER SODA BECAUSE SHE HAS TO PAY SO MUCH ATTENTION TO HOLDING THE WHEEL STRAIGHT!! I FEEL THE SAME WAY!! COME ON KIA!!! COME ON D.O.T. IT'S ONLY JUST A MATTER OF TIME BEFORE THIS CAR CAUSES A SERIOUS ACCIDENT!! OBVIOUSLY THE ELECTRONIC POWER STEERING ISN'T SAFE!! SO RECALL IT!! *TR
Nov 11, 2012
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM
1 complaint
GAS PEDAL WOULD NOT WORK. AVIS PUTS RUBBER FLOOR MATS OVER CLOTH FLOOR MATS THAT HAVE HOOKS EMBEDDED IN TIME TO HOLD THE FACTORY FLOOR MATS IN PLACE. I DID NOT KNOW THEY HAD DID THIS. OVER THE COURSE OF SEVERAL HOURS OF DRIVING THE RUBBER FLOOR MAT SLID FORWARD UNDER THE GAS PEDAL RENDERING IT INOPERABLE; I COASTED OVER TO SIDE OF ROAD AND DISCOVERED THE PROBLEM, PULLED THE RUBBER FLOORMAT BACK TOWARDS THE FRONT SEAT AND IT HAPPENED A 2ND TIME A FEW HOURS LATER WHERE I LOST COMPLETE USE OF THE GAS PEDAL SO I PUT THE RUBBER MATS IN THE TRUNK. I REPORTED THIS TO AVIS. AN AVIS REP SAYS THIS IS A STANDARD CORPORATE POLICY SO THEY CAN SAVE WEAR ON THE CLOTH RUG STYLE FLOOR MATS. I ASKED THEM TO REEXAMINE THEIR CORPORATE POLICY. I HOPE YOUR AGENCY CAN REVIEW THIS PRACTICE AND MAKE A RECOMMENDATION TO AVIS. WITH ALL THE ISSUE SURROUNDING CAR ACCELERATOR PEDALS AND AFTER MARKET FLOOR MATS JAMMING THEM IT SEEMS THEY HAVE TAKEN LEAVE OF COMMON SENSE. *TR
Oct 10, 2012
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WAS SITTING AT LIGHT AND WENT TO TAKE OFF CAR FELT LIKE IT DIDN'T WANT TO SHIFT INTO GEAR AND HAD A LOUD ROUGH GRINDING NOISE, ALL LIGHTS ON THE DASHBOARD CAME ONE. BRAKE LIGHT, CHECK ENGINE LIGHT, COOLANT, ETC AND NONE OF THE GAUGES WERE WORKING. I STOPPED AT THE STORE AND WENT TO LEAVE THE CAR WOULD START UP BUT WOULDN'T GO INTO GEAR, IT WAS STUCK IN PARK. I HAD TO GET IT TOWED TO THE DEALERSHIP TO HAVE IT LOOKED AT. I HAD JUST HAD THIS SAME PROBLEM 1 WEEK AGO WHERE ALL THE LIGHTS WERE ON AND THE GAUGES WEREN'T WORKING AND THE DEALERSHIP HAD SUPPOSEDLY REPLACED THE FUSE PANEL BOX BUT THAT APPARENTLY DIDN'T FIX THE PROBLEM. I THINK THAT IT'S A COMPUTER OR ENGINE ISSUE. *TR
Aug 08, 2012
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
FOR 3 TO 5 SECONDS, NO RESPONSE FROM ENGINE AT IDLE WHEN ACCELERATOR DEPRESSED AND THE CAR IS STOPPED (E.G., FOR TRAFFIC SIGNAL). THEN, WITHOUT WARNING, THE ENGINE WENT FROM IDLE (ABOUT 800 RPM) TO RAPID (SURGING) ACCELERATION, OFTEN WITH SCREECHING TIRES. THIS OCCURRED EACH TIME I STARTED FROM A STOPPED POSITION DURING A 493-MILE TRIP. THERE WAS NO PROBLEM AFTER I REACHED MY TARGET DRIVING SPEED. *TR
Jul 20, 2012
SEATS,VISIBILITY/WIPER
1 complaint
I PURCHASED THIS NEW CAR IN JANUARY AND HAVE HAD A DIFFICULT TIME ADAPTING TO THE BLIND SPOTS OUT OF THE REAR WINDOW. THE SAFETY FEATURES OF THIS CAR ARE AMAZING EVEN WITH WHAT I BELIEVE IS 1 EXCEPTION. THE REAR HEADRESTS OF THIS CAR WERE DESIGNED TOO LARGE. EVEN IN THE DOWN POSITION THESE HEADRESTS BLOCK NEARLY 2 THIRDS OF THE REAR WINDOW VISIBILITY. SELECTING SAFETY OVER LOOKS I'VE COMPLETELY REMOVED BOTH REAR HEADRESTS (THEY SLIDE RIGHT OUT) AND CARRY THEM IN THE TRUNK IF PASSENGERS SITTING IN THE REAR REQUEST THEM. MY SUGGESTION IS THAT KIA PRODUCE AND RETROFIT LOWER SLEEKER HEADRESTS FOR THE REAR THAT ARE 1/2 AS HIGH AS THE CURRENT. DEALERS COULD PROBABLY SWAP THEM OUT AND KIA COULD REUSE OVERSEAS IF THEY CHOOSE. PLEASE CONTACT ME VIA EMAIL IF PHOTOS ARE NEEDED BUT FOR THE MOST PART YOUR DEPARTMENT COULD LOOK AT ANY 2012 OPTIMA AND SEE WHAT I SEE. ONCE AGAIN, THIS IS AN AMAZING CAR BUT I SEE THIS AS A SAFETY IMPROVEMENT / CONCERN. THANK YOU *TR
Jun 25, 2012
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT A TRAFFIC STOP, THE VEHICLE WAS REAR ENDED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT DID NOT RETRACT TO LOCK HER IN, WHICH CAUSED HER TO STRIKE HER HEAD ON THE PILLAR NEXT TO THE WINDSHIELD. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED BRUISES AND CONTUSIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 6,900.
Jun 15, 2012
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE VEHICLE STEERING SEEMS TIGHT WHICH IS FINE, BUT WHEN ACCELERATING BETWEEN 30-45 MPH THE VEHICLE VEERS OFF TO THE LEFT. I AM READING THAT THIS IS NOT NORMAL FOR THIS VEHICLE. THIS IS AN ISSUE AND I BELIEVE NEEDS TO BE FIXED. *TR
May 30, 2012
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING, THE BACKUP CAMERA CAME ON. ALL THE FUNCTIONS ON THE STEREO WERE NOT WORKING. THIS IS THE SECOND TIME WHERE THE STEREO MALFUNCTION. I TOOK IT TO THE DEALSHIP AND WAS TOLD THERE IS A RECALL. WHEN ASKED IF I WOULD BE NOTIFIED, I WAS TOLD NO. TO FIND OUT ABOUT HE RECALL, I HAD TO BRING THE VEHICLE IN. I CHECK ALL THE ONLINE DATABASES, THERE WERE NO DOCUMENTATION OR ANY INFORMATION ABOUT A RECALL. I DON'T THINK THIS IS FAIR. WHAT IF THE ELECTRICAL WIRING CAUSED OTHER ISSUES? ALSO, WHAT BREAKING SLIGHTLY ON A DOWNHILL, THE ABS LOCKED UP ON ME FOR A SECOND CAUSING MY VEHICLE TO LUNGE FORWARD. LUCKILY, THERE WERE NO CARS BEHIND ME. LIKE I SAID, IT WAS ONLY FOR A SEC BUT IT WAS STILL NOT NORMAL. *JS
Apr 21, 2012
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE FRONT DRIVER SIDE REAR VIEW MIRROR DETACHED FROM THE HOUSING. ON A SEPARATE OCCASION WHILE DRIVING, THERE WAS A REDUCTION IN THE ENGINE POWER AND IMMEDIATELY THE VEHICLE STALLED. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED A ROCK STRUCK THE MIRROR WHICH CAUSED THE DETACHMENT AND THEY REFUSED TO REPAIR THE VEHICLE AT THEIR EXPENSE. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE FOR THE ENGINE MALFUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,653. THE VIN WAS UNAVAILABLE.
Dec 08, 2011
Frequently Asked Questions
How many problems does the 2012 KIA Optima have?
The 2012 KIA Optima currently has 900 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 KIA Optima?
The most common problems reported for the 2012 KIA Optima are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 KIA Optima problem data come from?
All problem and complaint data for the 2012 KIA Optima comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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