2013 KIA Optima Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1325
Complaints Reported
Complaints by Component
ENGINE
376 complaints
The engine went
Oct 29, 2025
Engine Seized After Kia Recall Repairs – Safety Defect Recurrence I own a Kia vehicle (VIN: [XXX] ) with a rebuilt title. Kia performed engine recall work on my vehicle at Fowler Kia in Longmont, Colorado. The service advisor stated the recall was to “protect the engine from seizing.” After driving around 18,000 miles since the recall service, the engine seized suddenly while operating. Kia Customer Affairs has denied warranty coverage because of the salvage title, but this does not change the fact that the defect is safety-related and persisted after recall work. This creates a serious safety concern because: The engine failure happened without warning, Kia performed the recall on this exact safety defect, And now they are denying any further responsibility. I request that NHTSA investigate Kia’s handling of safety recalls on vehicles with rebuilt titles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 19, 2025
2013 Kia Optima (VIN [XXX] , Recall 23V-652) caught fire on [XXX] in Rossville, GA. I had just parked in my garage when smoke came from the engine. I pushed it outside and a coworker helped extinguish it. There was no warning signs. Also didn’t receive recall until a few days after the fire . Even though the letter said final notice this was the first letter I received. No injuries or property damage, but the car is beyond repair. Kia case #[XXX] (rep Ashley). Inspector came Sept 2 but no response since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 30, 2025
I was driving and my car stopped running took it to the dealership find out. It has a recall never got a recall letter because I wasn’t the first owner and now they refuse to fix my car.
Sep 27, 2025
Engine blew up. Was burning oil since I got it, only had it for 6k miles. It started knocking at some point so I stopped driving it and was gonna take it to the dealership n get it repaired since tbat shouldve been fixed by SC147 but the engine blew on the way to the dealership. It happened on a very main road, and I couldnt get my car fully out of the way of traffic due to it making an abrupt stop shortly after the engine blew up. We had to call a towtruck and a police officer due to how busy the road was, and there was a good fresh 5 quarts of oil spilt all over the ground, on a main road. The dealership is saying they're trying to deny my warranty since the engine passed their test & I do my own oil changes but I have perfect documentation of each oil change, including date, miles, oil weight & volume, even the amount the car burnt in that period. I called kia consumer affairs, they said I dont even have a warranty because I didnt get the knock detection sensor upgrade done, and they wont do SC147 past engine failure. The dealership said themselves my engine is shot.
Sep 23, 2025
+ 371 more complaints for this component
STEERING
152 complaints
Steering wheel very loose, crackling noise and shaking going over bumps or uneven roads.
Dec 07, 2025
There is an issue with our 2013 Kia optima steering coupler system. There is currently a TSB, but no recall and repair not covered. It seems to be a very common problem and I feel it should be recalled so repairs will be covered.
Oct 14, 2025
I had the car inspected by an independent service center because of extreme shaking from the steering wheel and steering wheel being unstable when going over bumps and making clanking noises all while driving. The steering wheel began to feel very loose and dangerous to drive so I took it in and they had to replace the steering coupling Assembly.
Sep 10, 2025
The steering wheel has a noise when turn, actually the noise is so loud now that it shakes while I'm driving. I have a video of it. I also brought to the mechanic and he told me that this is from the manufacturer problem. The videos are not support to download here. Let me know if I can send it through another way. Thank you, I'm going to kia dealer on Sep. 2nd to fix another recall, if please, send me a recall for the steering wheel as well. Thank you, appreciate it.
Aug 18, 2025
I called Kia Consumer Assistance in reference the MDPS flexible coupling. I spoke with a Kia representative named Gina. I specifically asked if this item is covered under my vehicles warranty (i gave the vin number of the vehicle to her. She stated if it was diagnosed as the MDPS flexible coupling, it would be covered. I made an appointment (it took two weeks) with Spitzer Kia at 3414 Brookpark Rd, Cleveland, Ohio 44134. The service advisor, Belinda Frost, stated, yes the MDPS flexible coupling needs to be replaced. I gave the case number from Kia, #[XXX]. She looked and said it is not covered. I told her Gina from Kia consumer assistance stated it is covered. She called Kia, spoke with "Brad" who stated I would need to pay a $93.00 diagnostic charge (car was already diagnosed with the issue) and leave the car for 24 to 48 hours. During that time, they would make a determination if it is warrantied - I believe that other person's name was Robert - the regional manager. He would need to approve coverage for the MDPS flexible coupling. The diagnosis is to turn the steering wheel while the engine is off for play and a clunking sound, which takes 30 seconds and was already done. Also note this is a hazard as the car wanders due to additional play in the steering, sometimes has a notch, taking more effort to turn the wheel slightly plus makes a metal on metal sound when going over bumps. This $10.00 part, should be mandated to replace without a time limit. I was also told it was covered by warranty by Kia consumer after giving the serial number, and that was NOT honored by the dealership nor Kia consumer when the dealer ship called in my presents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 24, 2025
+ 147 more complaints for this component
UNKNOWN OR OTHER
99 complaints
My vehicle has the factory Snow White pearl paint. It is always parked in a garage. Since may 2025 the paint has been bubbling and cracking causing it to peel completely off of the car.
Dec 05, 2025
White paint coming off
Aug 08, 2025
This is a general inquiry on Kia white paint. My paint is chipping off all over my car. They told me it's inherent to white paint. Is this true or are the trying to get away without addressing the problem.
Jul 14, 2025
The white paint on the car is peeling off in many areas of the car.
Jun 17, 2025
The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.
May 19, 2025
+ 94 more complaints for this component
STRUCTURE
79 complaints
I have a 2013 Kia Optima and my paint on the vehicle is pilling so bad and fast it is exposing the body of the vehicle. I have done plenty of research and this is a commonly known problem with the pearl white paint jobs. It will start effecting the body and exterior of my vehicle and then turn efforts onto the inside of the vehicle. This is a huge problem so please as a huge company take responsibility and fix this problem.
Oct 27, 2025
3 years ago the paint on my car started peeling. I drove my car from rideshare and was unable to continue due to the visual condition of my car. After further research, it's a nationwide problem. I dont have the money to afford a full paint job and put a bad taste in my mouth when thinking about referring people buying a Kia or my next car purchase. I have lost thousands of dollars due to kid's negligence on their paint.
Aug 18, 2025
PAINT ON MY KIA OPTIMA HAS BEEN PEAL LIKE THE PAINT JOB WAS BAD IT WAS NEVER PAINT IT HAS ORGINAL PAINT FROM WHEN IT WAS FIRST OPERATED.
Jul 24, 2025
While driving 55 mph down the road the window trim flew off of the rear driver side window and a week later the other side flew off hitting the car behind us. Not a very safe thing to be happening while driving.
Jun 25, 2025
The white paint on my car (Snow White Pearl) has been chipping and peeling off near the windshield and rails on the side as well the hood. This is a known problem for KIA's with this particular white colored paint and KIA should really address is. Touching up just the locations it's happening in is not a fix ... The car needs to be properly repainted to fix the issue. KIA has not addressed this for customers and really need to as this happens for spanning several years and different models.
Apr 22, 2025
+ 74 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
35 complaints
During a drive after startup, vehicle flashed the Hybrid Electric Vehicle (HEV) error and put the car into limp mode. Car will idle fine, but the issue is intermittent upon acceleration. Error code is p1775 Electric Oil Pump Hall IC Sensor Failure. Took it to a mechanic and they had performed a test on the sensor and pump and found no issues after stress testing and checking cabling. Issue occurred at mechanic when they tried to move the vehicle and suggest replacing the electric oil pump and sensor even though they found no issue the parts themselves without tearing down the mechanism. Car is undrivable because of this issue.
Nov 17, 2025
My ABS module is failing with no open recall, even though Kia has issued multiple safety recalls (SC197, SC212, SC284) for this exact issue. My car is showing brake system errors (ABS, EPB, traction control, auto hold) and has stored codes like [insert your codes]. I’m concerned this is a serious safety hazard. If brake fluid has leaked into the module, there’s a known risk of electrical fire, even while parked. Kia has not included my VIN, but I believe it should be. Please investigate expanding the recall to include additional VINs. I’m requesting NHTSA to take this report seriously and hold Kia accountable for known safety defects in affected vehicles that are being ignored due to VIN limitations.
Jun 23, 2025
I am leasing the 2013 Kia Optima LX through a 3rd party dealership that apparently stated in their terms and conditions that they are not responsible for doing maintenance on the car before being sold. I was on the road after getting gas when all of the sudden, the car started to slow down and my emergency check oil, engine, battery lights all came on. I was able to safely pull into a parking lot but after that, the car wouldn’t turn on. After trying to jump start the battery with another car, the engine started to smoke. We thought the alternator died. The third party dealership has their own maintenance shop and said it was alternator one day, then said it was engine the next and it manually can’t be turned over. That’s when they said because I didn’t get a software update, I didn’t have a warranty and I need to pay for the engine myself. Kia won’t help and the dealership won’t lend a loaner car for this inconvenience. I was never made aware that there were recalls on the car or a software update that needed to happen.
Mar 29, 2025
On 7/31, we had the HECU Fuse recall fixed at the Federico Kia Dealership. In 8/1, one day later, when driving the vehicle all of the car emergency lights came on, the engine started smoking and eventually caught fire. Fire department and police were called. Vehicle was toed to Kia Dealership. The next morning 8/2 we spoke with the service manager at the dealership, who was no help and gave us a 1-800 number to call Kia directly. Since this fire directly pertains to the part they “fixed” the day before during the recall, we believe the dealership did not fix the issue and believe something they “fixed” caused the issue as we have never had any prior issues with the engine.
Aug 02, 2024
KIA, in Clay New York, refuses to fix the recall on the bearing that caused my engine to cease, i did not know that my car had a recall because i was never notified! My car broke down as i was driving it, i had it towed to Kia, found out there were recalls, but the dealership will not honor the recall and fix my car.
Aug 01, 2024
+ 30 more complaints for this component
SERVICE BRAKES, HYDRAULIC
31 complaints
The contact owned a 2013 Kia Optima. The contact stated that after parking her vehicle in her driveway when the vehicle had caught on fire 2 hours later. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was underneath the front driver's side tire, shortly after the vehicle was engulfed in flames, and due to the proximity of the vehicle to the contact's residence, this caused siding on the side of her house to also catch on fire. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No injuries were reported. The local dealer was not contacted. The contact referenced NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
Apr 29, 2025
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Feb 25, 2025
I am a owner of the Kia Optima 2013 and wish to fill a complaint with the dealership Luther Kia of Inver Grove for refusing to complete/resolve the safety recall of NHTSA #23V652. I attempted several times but was told by the staff, the remote start on my vehicle need to be removed and replaced in order for them to complete the safety recall. It would cost 200.00 to take it off and then, another 200.00 to reinstall it at the cost of myself. This seems like an unreasonable high cost to make sure my car is safe. I don't think is fair or right. This is a inconvenience for me! Please help!
Feb 25, 2025
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact then tried to merge into the Wal-Mart parking lot with the assistance of a police officer. An independent mechanic arrived at Wal-Mart where the vehicle was parked to diagnose the vehicle. The vehicle was diagnosed with starter failure. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired because the manufacturer informed the contact that the vehicle had not been repaired under the other 7 recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Feb 21, 2025
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Sep 30, 2024
+ 26 more complaints for this component
AIR BAGS
29 complaints
I was in an accident on 10/18/24 where a person switched lanes and hit the front end of my vehicle. My airbags didn't deploy.
Nov 01, 2024
Airbag warning light continuously on, a 2018 recall that was repaired by KIA dealership and seemingly recurring.
Jun 09, 2024
I was rear ended hit so hard it smashed my whole back end in. None of my airbags deployed. We were hit hard into the center medium of the highway. Lucky no rigs were coming through. Other parties insurance totaled out my vehicle.
Apr 09, 2024
airbag light wont go off
Aug 12, 2023
The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, another vehicle t-boned her passenger's side. Only the passenger's side air bag deployed and exploded, causing the contact to sustain coughing spasms. Medical attention was received. A police report was filed. The vehicle was towed to a police department lot. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and emailed the contact notification for NHTSA Campaign Number 22V560000 (Structure) associated with the VIN. The manufacturer also opened a case. The failure mileage was approximately 140,000.
Feb 08, 2023
+ 24 more complaints for this component
ELECTRICAL SYSTEM
26 complaints
The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the vehicle was stolen. The vehicle had been repaired by the dealer for an unknown recall for the anti-theft system. The vehicle was stolen, and the anti-theft feature failed to function as designed. A Police report was filed; however, the police report was not available. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mar 11, 2025
The car as a fire hazard
Aug 07, 2024
Recall since September 2023 and Kia as of this date does not have the part even though recalls states that is urgent
Apr 25, 2024
Car shutdown while driving
Apr 09, 2024
I have filed a complaint already with 2 agencies and I am continually being transferred from one site to another ! This is my very last complaint, before I file a complaint with my State Senator. ------------------- September 25, 2023 NHTSA CAMPAIGN NUMBER: [XXX] HECU May Cause Engine Compartment Fire An engine compartment fire while parked or driving can increase the risk of injury. NHTSA Campaign Number: [XXX] Manufacturer Kia America, Inc. Components SERVICE BRAKES, HYDRAULIC Potential Number of Units Affected 1,730,192 Summary Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Some owner notification letters were mailed March 29, 2024. The remaining owner notification letters will be mailed at a future date. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is [XXX]. Notes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 03, 2024
+ 21 more complaints for this component
FUEL/PROPULSION SYSTEM
26 complaints
Recently my vehicle started smelling of raw fuel. I took the vehicle to my mechanic and was advised it was the fuel line issue that KIA had recalled the vehicle for. I contacted my KIA dealer and was advised my particular VIN was not on recall for the fuel line. KIA recalled the 2013 KIA Optima GDI Turbo for the fuel line issues but only certain VIN's. This vehicle was affected by the engine recalls. It initially had a short block engine replacement prior to the engine recall and subsequently that engine failed and the vehicle was replaced with a long block engine in 2018. The new engine has 30,000 miles on it. The VIN number does not have the original engine or potentially the original fuel line. How is KIA determining the current fuel line issue is not on my VIN? This is a 2013 KIA Optima GDI turbo. The vehicle does not have the original engine or likely the original fuel line. The vehicle has been serviced by KIA several times and the engine and fuel lines have been replaced. The vehicle at the time of manufacturing had 1 specific line but no one knows which fuel line is currently in my vehicle. I am requesting KIA contact me and advise they will honor this fuel line repair under the recall and I am questioning why only certain VIN's were recalled. KIA cannot definitively determine which fuel line is in each vehicle because most of the engines were replaced in the 2013 model based on the widespread engine recall/replacement of the engines. This is a major safety issue that needs to be addressed. If the initial recall was done on the manufacturers VIN info, the engine and fuel line data is flawed since these vehicle engines were replaced. There is too much of a coincidence in the fuel line issue on my vehicle and the recall despite what KIA is stating.
Dec 19, 2022
Driving on the highway of about 65 mph, a semitruck was moving into the shoulder. I accelerator to pass it. The car pulled forward, then all power was off. I coasted pass the truck heading for the shoulder also. The semi was stilling moving on the shoulder. The driver blowing the horn but there was nothing I could do. The semi was able to get back on the highway without crashing into us. An appt. has been made but the dealership says the part necessary to repair the recall service is unavailable. When the car died all service lights were on. After a 15 min. wait, I started it up and the check engine light was on and a slight smell of gasoline.
Jul 22, 2022
Low pressure fuel line began to give off a fuel odor over the last 10k miles, did not realize it was a fuel leak until recently when the car was parked and was leaking fuel under the mid section. The car has not been examined by any person yet. No cabin warning lights/indicators were present. Date given for date of incident is the first incident where a gasoline odor was detected.
May 02, 2022
I was driving to work and smelled fuel. The loud Oder of fuel was coming from under the hood. Called kia and they had the car towed to the Kia place in mobile alabama. Was told that my vin number is not covered under the 3 recalls that they have for this same make and model. Kia place said it has a fuel leak from high pressure fuel pump.
Mar 03, 2022
The fuel gauge in the dashboard indicates the car still has gas (approx. 1/4 tank) when in reality the tank is empty. This cause to be stranded on the street, freeway, going up the hill in the freeway. This can cost an accident while random stoppage of the car. It happend 4 times already
Feb 22, 2022
+ 21 more complaints for this component
ENGINE AND ENGINE COOLING
25 complaints
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated that several unknown warning lights were illuminated. The contact stated that while attempting to pull over, the steering wheel was difficult to turn, and the brake pedal required additional effort to depress. The contact pulled over and turned off the vehicle; however, while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 250,000.
Dec 05, 2025
The contact owns a 2013 Kia Optima. The contact stated while driving approximately 70-75 MPH, the contact accelerated to 80 MPH to pass another vehicle; however, after releasing the accelerator pedal, the vehicle stalled. The contact was able to pull over to the side of the road. The battery and the low oil pressure warning lights and two other unknown warning lights were illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.
Sep 10, 2025
The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the vehicle stalled. The low oil pressure warning light flashed on the instrument panel. The contact called Roadside Assistance and was informed that the oil level was low. The vehicle was towed to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was then towed to a dealer, where it was diagnosed with engine failure. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty because the knock sensor detection system software was not previously updated under warranty. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 119,000.
Aug 01, 2025
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil control valve, resulting in damages to the engine. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
May 28, 2025
The contact owns a 2013 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the power steering assist and brakes failed when the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 147,000.
Mar 10, 2025
+ 20 more complaints for this component
POWER TRAIN
24 complaints
Car was in park at our home and not running. I was outside and noticed the car rolling backward. I thought my wife was leaving at first, but then noticed no one was in the driver's seat. I ran after the car got the door open and was pulling on it to stop it when it became stuck in a ditch between my driveway and the neighbor's driveway. After getting the keys and trying to start the car, it would not. The shifter was all the way in the park position but the reverse light was lit up. I used the shift release so I could move the shifter. I moved it out of park down to drive and back into park. I could then start the car, but I could not get the car out of park. There is an active recall on Telluride for a similar issue, and I have found other reports of 2013 kia optimas doing the same thing. This is a major safety issue as the vehicle could start rolling at any time.
Sep 13, 2025
Hello, I had my vehicle's engine replaced by a dealership (Reason - recall on engine and failure on freeway that has me traumatized!!!) and due to the labor done at Kia Tullahoma, TN my transmission has failed causing a near mishap crash on the freeway due to transmission slip. Noticed transmission fluid leaking. After taking it to another dealership (Kia Anderson, SC) they inspected and said that the labor performed by previous dealership had caused the malfunction. Today (7-24-23) Kia Tullahoma, TN refuses to cover the new transmission that now I have to replace due to their negligence. Due to separation of the transmission to engine the output seals started leaking and causing the incident. May I add that the engine might be at risk due to this also. Please post or let Kia corporate. I will also make claim. Thank you!!
Jul 24, 2023
The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.
Jan 25, 2022
The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the TPMS warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle then lost motive power and stalled. The contact slowly pulled the vehicle over to the side of the road and attempted to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to her residence. Several days later the vehicle was towed to the local dealer to be diagnosed. Due to the dealer being short staffed, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,581.
Sep 13, 2021
CAR SMELLS LIKE IT IS CONSTANTLY LEAKING OIL. THE SMELL IS VERY NOTICEABLE. I WILL BE TAKING IT IN ON 1/8/2021
Jan 07, 2021
+ 19 more complaints for this component
SERVICE BRAKES
22 complaints
Yesterday [XXX] as I was driving with my wife present, suddenly warning popped up: Stop the car, hybrid break system safety, not safe to drive, or something close to that, I don't recall exact words. The car started to sputter , the brake pedal lost power meaning no brake, I quickly looked at the rear view mirror, luckily there was no car coming up close to me, the car lost speed and I slowly drove into an almost vacant parking lot across Lowe's, turned the engine off. Waited 30 minutes and start the car and the issue was gone. The same thing happened almost a month ago but that time the car was parked and hybrid brake system safety popped up as I tried to start the car and went away after 45 minutes of the engine being off. Had yesterday's episode happened while I was driving on the highway two weeks ago to visit my grandsons in Fontana, I would have surly killed in an horrific accident. My vehicle is Optima Hybrid. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 28, 2025
Was driving home and the brake light came on and dash said to pull over brakes started to grind as I pressed on them took it in and couldn’t find the problem looked online and a lot of people with my car are having the same problem read that there was a recall for the brake module 21V331000.
Jan 15, 2025
suddenly while driving, vehicle produced a hybrid system warning light to stop driving immediately and do not drive. Next warning said to check breaks. Following the warning I tried to park, the car then rolled backwards, while foot was on breaks. breaks did not work! I immediately put the car in park and turned the car off. Car was then towed to dealership. When vehicle arrived at dealership warning light was no longer displayed. Dealership flushed out Break fluid and replaced break fluid. Car was picked up and while driving home (luckily was exiting highway) while getting off the ramp warning light came on again, had to stop vehicle in middle of road and place car in park afraid there would be no breaks. I waited with my Hazzard lights on as cars passed. Once the road was clear, I proceeded to attempted to pull car closer to the side of road to get out of lane. As breaking to park vehicle on side edge of road, loud crunching noises were heard and had to place the car in park. Left vehicle running this time while having it towed back to the dealership instead of turning it off this way they could see the issue at hand. When tech witness the issue, I was told the car was unsafe and that it was the break module or also known as Hydraulic Electronic control Unit.. Furthermore I looked up information on this issue and my Make & Model and year of my vehicle is listed on Part 573 Safety Recall Report 23V-652, page 3. Also Report shows parts: Component Name 1 : HECU Component Description : Hydraulic Electronic Control Unit Component Part Number : 58920-***** and also part number 58910- Although my vehicle vin number does not currently show a recall for this part, report also states VIN numbers will be released to dealerships November 10th 2023 and to the vehicle owners November 14th 2023. Not sure that my vehicle will be included but this definitely is a safety issue. If this would have been on the highway it could have caused an accident. This is not safe for anyone.
Nov 05, 2023
Brakes warning - Hybrid System warning caused brakes to fail twice while driving. Luckily no accident occurred. Have been told by mechanic that same part is recalled for non-hybrid models of the same car, however hybrid models do not have recall, even though it is the same exact part that is failing as recalled models.
Oct 17, 2023
hybrid system warning safely stop and do not drive with some kind of brake warning and then the brakes were basically non existent. Could not brake had to coast to a stop in a neighborhood very scary
Jun 05, 2023
+ 17 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
19 complaints
On Sunday, September 21st, 2025, my 2013 Kia Optima EX suffered sudden catastrophic engine failure while driving on the highway. The check engine light was flashing, the car misfired badly, lost complete power, and became unsafe to operate. The vehicle was then towed to Wagner Kia of Shrewsbury, MA. On Monday, September 22nd, Kia diagnosed the engine with holes in the intake valves (Cylinder 3) and multiple misfire codes (P2191, P0272, P0301, P0304, P0172, P0303). The dealership documented that major engine repairs would be required, including two intake valves, two exhaust valves, valve cover gaskets, hraf bolts, two ignition coils, and a valve job. This sudden engine failure created an immediate safety risk of stalling or losing power while in motion, which could have led to an accident. Despite Kia’s history of Theta II engine recalls and settlements, my VIN is not included, leaving this major engine defect unaddressed. I am requesting that NHTSA investigate and consider expanding Kia’s existing engine recalls to cover this engine failure, as it represents a serious safety issue consistent with Kia’s documented engine problems.
Sep 24, 2025
I have notice an ongoing issues with motor oil consumption. Over the past six months, I have added oil every 2,000 miles The Technicians at Oil Changers recently inspected my vehicle and recommended having it evaluated as the issue seems to be occurring more frequently. There are no warning lights displayed on my dashboard, I have not noticed any oil leaks where I park. While my car has been running fine,I want to insure there are no underlying issues. But most important me and my family’s safety and everyone’s when operating the vehicle. Please let me know the next steps for further inspection.
Mar 01, 2025
My vehicle received a new engine due to a component failure, which there was a recall specifically describing the failure, recall 17v224 (SC147). After the new engine replacement, April 2024, while driving my car I began to notice a faint smell of gas with inside my car. As time passed the smell grew heavier. Drove the car to the Pueblo Colorado Dealership and had the service department take a look to confirm the leak. It was confirmed and one of the service personnel tried to torque the bolt tighter and that did not stop the leak. I was told by one of the service personnel that it was not covered under warranty and the cost would be mine out of pocket to fix. I found out this fuel leak is a recall (SC172), vehicles that received an engine replacement under previous recall 17v224 (SC147). ("Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, replace the High Pressure Fuel Pipe on certain 2011–2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under Recall No. 17v224 (SC147). The remedy for the previous recall may not have been properly performed, and in some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak. Leaking fuel increases the risk of fire."). I have spoken to the Dealership and they do not recognize this recall as it is not showing up in their data system. I have spoken to the Kia Corporation and I have gotten nowhere. This was issued by your department and is recognized by KIA corporation but the Pueblo Colorado KIA dealership states it is not in their system as a recall. My car has been parked after notifying both parties of this issue since December 19, 2024. Your NHTSA: Part 573 Safety Recall Report 18V-907 Manufacturer Recall No. : SC172
Jan 08, 2025
Over a year ago I was sent to Kia to fix a recall for a possible fuel leakage problem over my engine that got fixed with mesh tape and one zip chord. Now my engine has gushing fuel leaking on it on daily basis. I called kia a few months back asking for them to remedy this due to another recall and how I needed a rental so I could continue working while they fixed the problem they screwed up and they told me it would be over a month before they could fit me in their schedule. I have been smelling gasoline in my vehicle making me feel nauseous as I drive and the fumes are intense and my I smell it burning. My coworkers tell me daily what is that gasoline smell?. Now I get in the mail another recall notice about sparks going off for gaskets or thingsmajigs on my engine just from being idle in a parking spot or driving and how I should park away from others??!?!? Just in case!!! What about my safety??! I still have gasoline leaking all over my car engine!. My house could blow up! This is outrageous that none of this is taken care of.
Nov 22, 2023
My car was sent to Kia on Covington Pike in Memphis, TN to repair the recalls but further repairs were needed stemming from issues with the recall on the low pressure fuel pump
May 02, 2023
+ 14 more complaints for this component
EXTERIOR LIGHTING
18 complaints
The hid headlights. Specifically low beams go dim.They are so dim you can not drive safely at night. Change the bulbs and still the same issue.My understanding the reflector housing on the projector gets worn out and does reduce the light output of low beams. This is a driving hazard at night.this issue affecting the sx and sxl models with hid projector headlights.
Jul 11, 2023
The reflectors on the low beam headlights have degraded to the point it has failed Virginia state inspection. The safety of myself and others is impacted by reduced nighttime visibility. Distance of vision at night is reduced to only as much distance as the parking lights provide. The dealer has inspected and rejected the vehicle from passing Virginia State inspection and is now not lawfully allowed to be driven. There were no warning lamps to indicate a failure.
Apr 25, 2023
Headlights are dangerously dim. Won’t pass inspection and I’ve changed bulbs multiple times
Feb 07, 2023
The contact owns a 2013 Kia Optima. The contact stated while driving at night, the low-beam headlights failed to properly illuminate the roadway, causing a driving hazard. No warning lights were illuminated. The contact made several unknown local dealers aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,000.
Jan 17, 2023
The chrome finish on the inside of the low beam headlight reflectors has disintegrated resulting in very dim, almost unusable headlight light output. The dealer states while the manufacturer has a tsp and warranty extension (WTY014) on Korean-built Optimas for this MY it does not apply to American-built Optimas - despite the headlight being manufactured in Korea on the US models and it having the exact same issue. This extension should apply to all Optimas during the covered MY that have this issue.
Sep 30, 2022
+ 13 more complaints for this component
STRUCTURE,UNKNOWN OR OTHER
16 complaints
The clear coat is delaminating and the Paint is peeling off in multiple areas of the car.
Nov 07, 2025
The paint on my car slowly began to peel away on the hood and side panels, eventually exposing almost the entire hood to be bare (Kia was notified and I was denied any sort of help). I had the hood and panels painted out of pocket, shortly after the side rear passenger door has begun with the exact same issue Eventually, my car is going to be missing all paint and just primer. This needs to be addressed in a class action settlement! Otherwise my car is immaculate condition.
Aug 06, 2025
I have problem for the color white pearl is pealing the car front car side an doors
Jul 03, 2023
I have a white 2013 Kia Optima the paint is chipping, coming off in chunks. After it falls off seeing the panel below is smooth and does not appear to have been roughed up prior to painting to allow the paint to properly adhere. I know of thousands of other Kia owners to have paint issues exactly like this.
Jun 26, 2023
Chipped paint around my windshield and other areas of the car, such as the trunk and various other areas of the vehicle
Apr 10, 2023
+ 11 more complaints for this component
FUEL SYSTEM, GASOLINE
16 complaints
The contact owns a 2013 Kia Optima. The contact stated while the vehicle was parked, smoke was coming from the hood of the vehicle, and the entire front of the vehicle caught on fire. The origin of the fire was unknown. The vehicle was occupied; however, the contact and her daughter were able to exit the vehicle safely before the flames spread. There were no injuries sustained and no medical attention was sought. There entire front of the vehicle was damaged including the windshield and everything lined up with the dashboard. The fire department was involved and had to come to extinguish the fire. A fire department report was not filed. A police report was not filed. The vehicle was not destroyed. The contact did research and became aware of NHTSA Campaign Number: 20V100 (Fuel System, Gasoline); however, the contact was not notified before the failure. No warning light was illuminated. The vehicle was not drivable and remained at a friend of the contact's place of residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.
Sep 27, 2024
The contact owns a 2013 Kia Optima. The contact stated that while at the gas station and attempting to refuel the vehicle, the fuel gauge failed to function as intended. The contact stated that the fuel gauge displayed half a tank of fuel. The contact stated that while refueling the vehicle, gasoline failed to enter the tank and was instead bubbling up and leaking out onto the ground from the fuel filler neck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Dec 13, 2023
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 17, 2023
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to the dealer for an engine replacement. The contact stated that after picking up the vehicle from the dealer and driving 40 MPH to the residence, she heard abnormal gurgitation sounds coming from the rear driver's side of the vehicle. The contact stated that upon parking the vehicle at the residence, she noticed that a significant amount of gasoline was leaking out of the fuel tank. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V093000 (Fuel system, Gasoline); however, the parts were not yet available. The vehicle remained at the dealer for a month but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. Parts distribution disconnect.
Aug 04, 2023
The contact owns a 2013 Kia Optima. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was towed to the local dealer who performed the recall repair for NHTSA Recall Campaign: 22V09300 (Fuel System, Gasoline). After retrieving the vehicle, the odor was still present inside the vehicle. The contact also stated that there was fuel leaking underneath the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 91,000.
Dec 09, 2022
+ 11 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
14 complaints
My 2013 Kia Optima caught fire while my [XXX] son and his friends were driving it. The car burnt up. Some truck drivers flagged my son down to let him know the car was on fire. They could have been killed if it wasn’t for the truck drivers warning him that the car was on fire while driving down the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 17, 2025
My engine locked ,
May 30, 2025
Was driving down the highway with no indication of any problems with my car. It just shuts off completely had to coast to the side of the road get someone to tow me home. While on side of the road opened the hood and saw white smoke come from the engine. Just had an oil change and coolant is fine.
Oct 20, 2024
Ran out of gas ,and added gas for it to start up again only for it to not run after adding fuel .
Aug 05, 2024
The noted KIA 2013 KIA Optima has had this recall in effect since November 2023. KIA either refuses to say when the recall part is going to be at ANY DEALER, or puts an 'elevator music' soundtrack on the line. I have called numerous dealer's in both Maine, where the KIA is currently registered, and in Ohio / Pennsylvania to find if they know anything. None of the dealer's have any idea when the parts are coming, much less when they can call Owner's to set up a recall appointment. At what point does this end.
Apr 09, 2024
+ 9 more complaints for this component
UNKNOWN OR OTHER,ENGINE
13 complaints
We were driving and then suddenly stopped, thank goodness nothing bad happened to us. and the car never turned on again! I Was told by a mechanic it was the engine. We were told there were several recalls and alot regarding the engine for this year. Why should I have to pay for something we're still paying on and that has been sitting in our driveway for over 2 years! Fix our car!
Jan 06, 2025
We are afraid to drive this car and have lost use for over 4 months now. Received Safety Recall Notice dated Nov 14, 2023. We have made numerous calls to Doug Smith dealership in American Fork, Ut, and also to KIA Customer Care Center. No information is forthcoming to resolve the issue in getting our car repaired. It is necessary that we park in our garage, so we faithfully unhook the battery cable every single time after driving and parking to be assured that it is safe. This has been going on for 4 months now and is not a comfortable situation for myself and my elderly wife. We would like some answers with respect to a timely repair to make our car safe again.
Feb 26, 2024
recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.
Jul 09, 2023
Car stopped at a light and didn’t want to turn back on. Tried to have it jumped with no luck. The car turns on but the engine won’t turn over at all.
Jul 03, 2023
Vehicle starts smoking from under hood after driving for awhile. Not sure if its coming from the turbo or another part.
Jul 26, 2021
+ 8 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
After accelerating from a stop and releasing my foot from the gas petal the car will start to accelerate on its own and speed up.
Jun 02, 2022
MY 2013 KIA OPTIMA SUDDENLY LOST POWER WHEN PULLING OUT ONTO THE HIGHWAY. WHEN DIAGNOSED IT SAYS TURBO BOOST POSITION SENSOR CIRCUIT
Apr 17, 2021
I OWN A 2013 OPTIMA SXL. WHEN I AM PULLING OFF FAST OR PUNCHING IT AROUND 20MPH THE CAR DIES. LIKE I LOSE POWER, BUT THE RPMS ARE UP. FEELS LIKE I JAMMED THE BRAKES BUT I DON'T EVEN GET A ABS FEEL. I HAVE TO TAKE MY FOOT OFF THE GAS AND THEN SLOWLY HIT THE GAS. TIRE PRESSURE IS WHERE IT SUPPOSE TO BE. WHAT I HAVE BEEN DOING IS TURNING OFF THE TRACTION CONTROL SO I FEEL SAFE HITTING THE GAS. IT'S REALLY BAD IN THE RAIN. IF I GO TO ACCELERATE AND NOT FAST IN THE RAIN IT DOES IT. I WENT BACK TO THE DEALERSHIP TODAY AND OF COURSE THEY SAID THIS IS NORMAL. I DID SOME SEARCH ONLINE AND I FOUND A FORUM WHERE MULTIPLE OWNERS HAVE HAD THE SAME ISSUE. ONE OWNER HAD THE HYDRAULIC ABS ASSIST MODULE REPLACED AND ECU REPROGRAMMED UNDER WARRANTY. WHILE MOST CUSTOMERS LIKE MY SELF HAVE BROUGH THE CAR TO OUR LOCAL DEALERSHIP JUST FOR THEM TO CLIAM THE PROBLEM IS NORMAL. THE PART IS 1600.00 PLUS 900.00 IN LABOR. THIS SHOULD BE RECALLED SINCE IT BECAME A REAL DANGER SPECIALLY ON THE HIGHWAY. AS THE DIES UNDER ACCELERATION WHILE OVERTAKING. PART NUMBER 58920-2T550
Nov 11, 2017
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE (LOCATED AT 5740 SIEGEN LANE BATON ROUGE, LA 70869 225-490-7604) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,477.
Jul 06, 2017
MY VEHICLE LAUNCHED INTO THE SIDE OF A BUILDING AS I WAS TURNING INTO A PARKING SPACE. THE VEHICLE CONTINUES TO LAUNCH FORWARD WHILE IN MOTION AND WHEN PULLING INTO A PARKING SPACE WHEN IN MOTION AND PULLING AROUND A CAR OR POT HOLE.
May 01, 2017
+ 6 more complaints for this component
POWER TRAIN,ENGINE
10 complaints
I have had 2 incidents of engine ceasure in my 2013 Kia Optima SX w/ Limited package. Once it ceased on the freeway causing me to have a minor collision with the offramp guide rail and just recenting on 10/18/2025 it happened again on the 405 with loud knocking sounds engine light flashing and no real engine power after ceasing. My engine was previously repaired under warranty with case number XXX which should have extended the warranty along with the existing recall for the GDI engine. I need help to get KIA to repair/replace under warranty as my engine is covered in the Theta II class action settlement. Kia repeatedly tries to dodge responsibility for repairing my car under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 21, 2025
Car stopped accelerating on the highway. Check engine lights and other lights went on. Dealership is refusing to inspect the car without the CEL staying on. My family's life is at risk as long as Kia deems this car safe to drive. The dealer and corporate refuse to inspect it without a check engine light staying on when starting up again.
Jun 17, 2024
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power and stalled. Several attempts to restart the vehicle failed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was then towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Aug 11, 2023
I purchased a Kia 2013 from a used car lot driving it home it cut out on me numerous times and then all the sudden it lost power I was almost struck by a truck luckily I got off and out of the way as I drove all the way home it did the same thing it cut out and lose power I called the dealership where I bought it and he won't return my calls can you help me
Jan 25, 2023
Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.
Feb 05, 2022
+ 5 more complaints for this component
SEAT BELTS
10 complaints
The contact owns a 2013 Kia Optima. The contact stated that upon entering the vehicle and fastening his seat belt, the seat belt warning light remained illuminated. After unfastening the seat belt, the seat belt warning light turned off. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 187,000.
Aug 23, 2023
The contact's ex husband owned a 2013 Kia Optima .The contact stated while her ex-husband was driving at an undetermined speed a 2009 Jeep Liberty cross the center line and crashed into the vehicle. The driver succumbed to his injuries at the scene. There was a report of the driver being located leaning towards the front passenger seat. The air bags deployed. The seat belt was extended and locked but, was torn. The contact stated the driver of the Jeep was intoxicated however there were no reported injuries. The vehicle was towed to a police lot. A police report was filed. The local dealer was not contacted. The manufacturer was not notified. The failure mileage was unknown.
Aug 04, 2021
REAR PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH/UNLATCH PROPERLY. WHEN BUCKLING, IT WON'T LATCH WITHOUT JIGGLING AND REINSERTING SEVERAL TIMES. LATCH WON'T ALWAYS RELEASE WHEN UNBUCKLING. VEHICLE IS STATIONARY WHEN ATTEMPTING TO LATCH AND UNLATCH. THE FOG LIGHTS DO NOT FUNCTION AT ALL THE ANTENNA WIRING IS DEFECTIVE. SATALIGHT RADIO WILL NOT PICK UP UNLESS THE BRAKES ARE USED AND THEN FOR JUST A MOMENT THE CONNECTION IS MADE AND THE STATION CAN BE HEARD ALTHOUGH STATICKY AND UNCLEAR. BUT ONLY DOES IT SOMETIMES AND WHEN CAR IS DRIVING AND THE BRAKES ARE APPILED
Apr 27, 2020
I WAS T-BONED IN THE PASSENGER SIDE. THE CAR WAS SPUN A COUPLE TIMES BEFORE COMING TO A STOP. THE PASSENGER IN THE CAR WHO WAS PREVIOUSLY WEARING THE SEATBELT IMMEDIATELY NOTICED THAT THE SEATBELT WAS NO LONGER BUCKLED. WE BELIEVE THE SEATBELT CAME UNDONE ALMOST IMMEDIATELY BECAUSE EVERYONE ELSE IN THE VEHICLE HAD BRUISING AND BURNS FROM THEIR SEATBELTS BUT THE PASSENGER DID NOT.
Feb 08, 2019
SEAT BELT FOR LEFT REAR SEAT DOES NOT FUNCTION PROPERLY. THE FEMALE PART SINKS INTO THE SEAT POCKET WHEN ATTEMPTING LATCHING SUCH THAT IT WILL NOT ACCEPT THE MALE PORTION OF THE SEAT BELT. THE HARDER THE PUSH OF THE MALE PART, THE MORE THE FEMALE PORTION RETRACTS INTO THE SEAT. I HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF MY KIA DEALER ON TWO OCCASIONS BUT THEY CLAIM IT IS A DESIGN OR MANUFACTURING PROBLEM AND THEY CANNOT OFFER A SOLUTION, IN SPITE OF THE SAFETY CONCERNS I HAVE FOR MY PASSENGERS - ESPECIALLY MY GRANDCHILDREN. THIS IS NOT ACCEPTABLE TO ME AND I HOPE IT'S NOT ACCEPTABLE TO THE NHSTA EITHER. I HOPE YOU WILL INVESTIGATE & ULTIMATELY FORCE KIA TO OFFER A RECALL. THANKS FOR YOUR ATTENTION TO THIS MATTER. [XXX] GLENDALE, AZ VIN IS INVALID. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Sep 27, 2017
+ 5 more complaints for this component
VISIBILITY
10 complaints
THE SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. *TR
Nov 03, 2016
2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE WINDSHIELD VISIBILITY ISSUES. *SMD THE CONSUMER STATED WHEN IT RAINED, THE WINDSHIELD BECAME HAZY. THE LAST TIME, THE CONSUMER VISITED THE DEALER, HE WAS INFORMED THE WINDSHIELD HAD SOME SPOTTING AND IT WAS NORMAL. *JB
Dec 07, 2015
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED. THE FRACTURED GLASS PENETRATED THE VEHICLE INTERIOR HOWEVER, THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 22,000.
Jul 15, 2014
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A VERY LOUD NOISE AND AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,369. UPDATED 06/12/14 UPDATED 07/15/14 MA UPDATED 07/18/2014*JS
May 07, 2014
I WAS ON MY WAY HOME ONE EVENING FROM WORK. THERE WAS NO OTHER VEHICLES IN FRONT OF ME BUT SEVERAL BEHIND ME. I HAD JUST STOPPED AT A STOP LIGHT AND HAD JUST STARTED TO SPEED UP AND THERE WAS A 'BIG BOOM/EXPLOSION', I HAD SERIOUSLY THOUGHT IT WAS A GUN SHOT. THEN REALIZED IT WAS MY SUNROOF. I PULLED OVER TO EXAMINE THE SUNROOF AND COUNTED MY BLESSINGS THE SUN VISOR COVERING WAS CLOSED, OTHERWISE COULD HAVE BEEN SO MUCH MORE SERIOUS. I COULD TELL BY THE WAY THE GLASS WAS PUSHED UPWARD THAT NOTHING HAD HIT IT. BUT IT WAS SHATTERED IN MANY, MANY PIECES. I DROVE THE CAR TO THE DEALERSHIP IMMEDIATELY AND LEFT IT IN THEIR HANDS. IT TOOK OVER TWO WEEKS TO GET IT BACK (BECAUSE I WAS TOLD IT WAS UNDER INVESTIGATION). I JUST HOPE THEY FIND OUT WHY THIS IS HAPPENING IN THESE KIA'S AND GET IT RESOLVED BEFORE SOMEONE GETS SEVERELY INJURED OR CAUSES INJURY TO SOMEONE ELSE BECAUSE OF THE FRIGHT IT CAN CAUSE AND CAUSE A SERIOUS ACCIDENT. *TR
Mar 05, 2014
+ 5 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
8 complaints
I purchased a 2013 Kia Optima EX from an on-line auction [XXX] in Memphis, Tn. After the car was delivered I noticed the vehicle engine had a slight engine knock. When I attempted to test drive the vehicle the engine knock grew louder, and the vehicle shut down in the middle of the road. I was fortunate enough to get the vehicle back to my residence where I was able inspect the engine, and noticed "Metal Dust" on the oil dipstick. Service records showed the vehicle had been serviced at the correct intervals, and the oil had been professionally been changed at correct intervals, and the vehicle appear to be in excellent condition. After doing some research I notice Kia had a recall for the "Theta Engine 2" for a rod bearing recall that was causing engine failure prematurely. I contacted Kia customer services on 11-20-24. I was told the vehicle was in fact under the "rod bearing" recall and it had a lifetime warranty on it. I was instructed to contact a Kia dealership to have the vehicle serviced for possible engine replacement due to rod bearing failure. I contacted Serra Kia of Jackson, TN, and inform them of my conversation with Kia's customer services, and I was told they were pretty sure the engine would have to be replaced, and to have the vehicle towed to their dealership to perform the services. I had the vehicle towed to Serra Kia on 12-2-24. I sent an email to the service department on 1-16-25 for an update on my vehicle. On 1-16-25 I received an email from the dealership's service department stating a case was opened with Kia Tech, and they declined approval of an engine because I bought it from an auction. The dealership did offer to replace the engine for $6003.71 for parts and labor. I contacted Kia customer services on 1-18-25 and they said they wouldn't approve replacing the engine even though it's under recall because I bought the vehicle at an auction. I'm filing this complaint because Kia is refusing to do an active safety recall for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 18, 2025
The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000
Apr 27, 2024
Manufacturer hasn't provided a remedy to recall notice issued in September 2023. For something that has a chance of catching on fire driving or Parked this should've been taken care of along time ago instead of risking peoples lives dragging this out.
Mar 18, 2024
Electrical issue then engine leading to car going up in flames
Mar 04, 2024
I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....
Jan 29, 2024
+ 3 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
7 complaints
My Kia has the part number that was recalled for the ABS module. But Kia said it’s not included in the recall because of my vin. Appeared 2 months ago. All lights on & potential risk of fire according to the brake fluid leaking. So I have to park outside. Kia inspected & said it was ABS module that needed replacement. For $2,600. Which I can’t afford. I Have already spent $500 for the other problems they said it was at first. But it didn’t fix the problem. Now I am having to borrow cars to get to work.
Jun 25, 2025
I was driving up the [XXX] north and where [XXX] merges to [XXX] I'm going 65mph on the far left side, and my dash starts beeping and reads WARNING STOP VEHICLE CHECK BRAKES. MY brakes go out, pedal to the floor sounding like grinding gears and doing some major damage, my acceleration stopped working. The [XXX] is merging on the left side so i had to avoid major traffic. I am a driver with skill as i dodge slowed and stopped vehicles, and get to the shoulder before [XXX]. I call for roadside assistance because kia says its free and its not. I was looking around the engine to see what the heck and unplugged the hybrid fuse and battery from back and suddenly it worked again and drive it home and right before I park I made a right turn, and it started beeping again, and this time it stayed this way. I almost lost my life, and I did lose my job because of it. GLENDALE'S CARSPRO KIA SERVICE DEPARTMENT IS THE WORST DEPARTMENT EVER!, they would not help me get a tow, I paid for the tow. THEY CHARGED CLOSE TO 5 GRAND FOR A REPAIR, Hydraulic brake booster module, AND A COUPLE HUNDRED FOR THERE HIGHEST SERVICE OPTION (Changing fluids, wipers, wash, detail, etc) this was a huge mistake and took nearly two months! My car had dust on it THEY DID NOT EVEN CHECK THE PRESSURE I HAD IN MY ALL 4 TIRES (EMPTIED UNTIL 25PSI) I started the vehicle and it started to hiccup as I idle I asked for the manager (a tall husky middle eastern guy with long hair and glasses). He replied "DOES YOUR CAR HAVE A CHECK ENGINE LIGHT ON" I said "no" he said "comeback when it does." I have received paper work from KIA corp stating that i could be reimbursed. I sent that document in and never herd from them again. I call customer service i even went to the Service dept and THEY ERASED MY SERVICE RECORD! Finally happened, with my car still Hiccuping, Rare ShutoffAlarm. I exit fw on green Light, made left; Alarm, No brakes, No gas, Hit curb, Near PEDESTRIANS, Trans Leaks, Part Recalled, No Results, New problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 27, 2024
the engine stop ruanning i got the code P1B96, P1B74, POA4C
Feb 10, 2024
On or around Oct.15th 2023, My abs light, engine light, and all these other lights came on. So i got it home i got a recall notice in the mail that day saying to park my car away from structures and other vehicles. So i had it towed to a kia dealer here in town. they had it for a week. they said they performed a diagnostic on it and replaced the recall part to come get it. So i go get it i drive off got a mile down the road and all the lights came on and said pull over and shut car off. So there iam on the side of the road calling a tow truck to tow my car back to the dealer. if they would have drove the car after fixing it they would experianced the all the lights lighting up on my dash. Now that want to tell me there is no remedy to the recall fix and that i need a new electric battery and it is going to cost me $12,000. This is my only means of transportation. Can someone stop messing around and take this seriously, now the kia dealer is paying for a tow to tow my safety hazard car back to my house. Now it does not run ... It ran when it got towed there.
Dec 28, 2023
My car is a total lost. Car caught fire while I was driving with my 2 Daughters. Brakes went out had to jump out of car.
May 28, 2023
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC,ENGINE
7 complaints
The contact owns a 2013 Kia Optima. The contact stated that while a friend was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,999.
May 02, 2025
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred while the transmission was shifted into drive(D). After several attempts, the vehicle restarted and went into LIMP Mode. The vehicle was taken to AutoZone, where error code P1326 was retrieved. The vehicle was then towed to the dealer; however, the cause of the failure could not be determined. The dealer contacted the manufacturer, who determined that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Jul 23, 2024
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after parking the vehicle, the vehicle failed to restart. The check engine warning light remained illuminated. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired. The failure mileage was 166,000. VIN tool confirms parts not available.
Feb 28, 2024
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.
Feb 23, 2024
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.
Jan 22, 2024
+ 2 more complaints for this component
STEERING,ENGINE
7 complaints
The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60-70 MPH, the vehicle inadvertently stalled. The brake warning light and several other unknown warning lights illuminated. The contact stated she was able to partially veer to the side of the road as the steering wheel was difficult to turn. The contact stated she was unable to restart the vehicle after several attempts. The battery was jumped with some assistance and the vehicle restarted. The contact stated she drove the vehicle to the dealer however, the failure reoccurred as she was pulling into the parking lot. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 152,000.
Oct 04, 2021
WHILE MY HUSBAND WAS DRIVING THE VEHICLE THE ENGINE SHUT OFF AND LOCKED UP. LUCKILY HE WASNT ON A MAJOR HIGHWAY WITH LOTS OF VEHICLES. HE WAS ON A STRAIGHT ROAD BUT HAD TROUBLE PULLING THE VEHICLE OFF THE ROAD BECAUSE EVERYTHING WAS LOCKED UP. THIS IS A KNOWN RECALL ON KIA VEHICLES AND THE DEALERSHIP IS DENYING TO FIX IT. THERE IS AN OPEN CLASS ACTION LAWSUIT AGAINST KIA FOR ENGINE FAILURE THAT WE WILL BE SIGNING.
Apr 29, 2021
TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
Feb 23, 2021
I WAS GOING DOWN A ROAD IN MY TOWN LPGA IN DAYTONA BEACH, WHEN ALL OF A SUDDEN I HEARD THIS WEIRD SOUND THEN MY ACCELERATING STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR ENGINE WOULD NOT ACCELERATE EVEN THOUGH I HAD MY FOOT ON THE GAS IT FINALLY SLOWED DOWN WHERE I CAME TO A COMPLETE STOP GOT TO THE SIDE OF THE ROAD AND ALL OF MY ENGINE SENSOR LIGHTS CAME ON AND MY CAR ENGINE WILL NOT ROLL OVER OR EVEN START MY BATTERY JUST TURNS ON. IT'S AS IF IT'S JUST STOPPED WORKING COMPLETELY NO ONE HAS GIVEN ME A ANSWER THE TOW DRIVER IS THE ONE WHO TOLD ME THAT KIA OPTIMAS WERE HAVING RECALL ISSUES ON THEY'RE CARS WITH EXACT PROBLEMS LIKE MINE. I LOVE MY OPTIMA I TAKE REALLY GOOD CARE OF IT SO IT REALLY HURTS THAT THERE ISN'T MUCH I CAN DO ABOUT MY CAR.
Dec 15, 2020
WAS DRIVING DROWN THE ROAD OUT OF MY SUBDIVISION. ENGINE JUST SHUT DOWN AND WOULDN'T START. THE CAR WAS IN MOTION AND JUST SHUT OFF. I AM BLESSED THAT IT DIDN'T HAPPEN ON THE HIGHWAY.
Mar 30, 2019
+ 2 more complaints for this component
WHEELS
7 complaints
2 FLAT TIRES GETTING OFF WORK
Feb 26, 2021
THE CHROME ON THE WHEELS IS SEPARATING FROM THE WHEEL/RIM. ALL AROUND THE LUG NUTS AREA THE CHROME IS PEALING OFF.
Oct 27, 2017
NEXEN CP671 TIRES, P215/55R17 - TIRES ARE OEM ON MY KIA OPTIMA, WHICH I PURCHASED NEW. AT 14,972 MILES, MY CAR'S HANDLING CHANGED. THE DEALERSHIP ADVISED BOTH FRONT TIRES HAVE DEVELOPED SIDEWALL BULGES, AS WELL AS EXCESSIVE TREAD WEAR. (TIRES HAD BEEN ROTATED.) I WAS ADVISED TO PURCHASE NEW TIRES IMMEDIATELY AS PRESENT ONES WERE EXTREMELY UNSAFE. I READ THAT THIS IS A COMMON COMPLAINT FOR THESE TIRES, SO I CALLED NEXEN DIRECTLY TO SEE IF THEY WOULD OFFER A REPLACEMENT, BUT WAS SHOCKED TO HEAR THEY TAKE NO RESPONSIBILITY ON OEM TIRES, NOR DO THEY EVEN OFFER A DISCOUNT ON THE PURCHASE OF NEW TIRES. NEEDLESS TO SAY, I WON'T BE REPLACING THEM WITH NEW NEXENS WHICH, BY THE WAY, THEIR AGENT TOLD ME THEY DO WARRANT AT NO ADDITIONAL CHANGE.
Jun 23, 2017
MY WIFE WAS DRIVING THE VEHICLE ON DARBY ROAD IN HAVERFORD, PA GOING ABOUT 30 MPH. SHE HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. AFTER SAFELY STOPPING SHE INSPECTED THE CAR AND FOUND THAT THE RIGHT FRONT TIRE WAS NO LONGER STRAIGHT UP AND DOWN BUT WAS TILTED. THE HAVERFORD POLICE RESPONDED AND ASKED IF SHE HAD HIT ANYTHING. SHE REPLIED "NO". THE POLICE LOOKED DOWN THE ROAD AND COULD NOT FIND ANY POTHOLES OR ANYTHING THAT HAD BEEN STRUCK. WE HAD THE VEHICLE TOWED TO WEST CHESTER, PA KIA DEALERSHIP. THEY ARE INSISTING THAT SOMETHING HAD TO HAVE HIT THE VEHICLE. THEY SAY THAT THERE IS EVIDENCE OF SCRAPES ON THE UNDERSIDE OF THE VEHICLE. I TOLD THEM THAT WAS PROBABLY DUE TO THE CAR BEING DRAGGED BY THE TOW TRUCK TO GET IN ON TO THE FLATBED WHEN IT WAS TOWED TO OUR HOUSE. WHEN IT WAS REMOVED FROM THE TOW TRUCK IT WAS AGAIN DRAGGED ON THE GROUND. THE SAME THING HAPPENED THIS MORNING WHEN ANOTHER TOW TRUCK CAME TO TAKE IT TO KIA OF WEST CHESTER. THEY ARE NOW GOING TO TOW IT FROM THERE TO GRAN SPORT AUTO IN WEST CHESTER, PA AND I AM SURE MORE DAMAGE WILL OCCUR. I FEEL THAT SINCE THERE WAS NO ACCIDENT, NO POTHOLE AND NO COLLISION WITH ANYTHING THAT THIS COULD BE A MANUFACTURER DEFECT. KIA IS SAYING IT HAD TO HAVE OCCURRED BECAUSE OF IMPACT. *TR
Feb 16, 2015
WE GOT A NEW KIA OPTIMA SXL 2013. THE TYRES ARE FILL WITH NITROGEN GAS. ON OUR LAST STATE INSPECTION WE WERE TOLD THE THERE WAS 25% LEFT ON THE TREAD OF EACH TYRE & WILL REQUIRE CHANGING SOON. STARTED TO CHECK OUT PRICES IN THE AREA AT ALL THE TYRE MERCHANTS. ONLY TO FIND IN MY HORROR THAT ONLY TWO PLACES IN A 30 MILE + RADIUS CAN DO NITROGEN FILL & THE PRICES ARE HORRENDOUS. IT SHOULD NOT BE THIS DIFFICULT TO SIMPLY CHANGE TYRES ON A CAR. KIA AS WELL AS A LOT OF OTHER NEW CARS DON'T COME WITH A SPARE TYRE, BUT INSTEAD SUPPLY YOU WITH A SMALL COMPRESSOR UNIT. BECAUSE OF THIS DIFFICULTY, IT LOOKS LIKE WE ARE GOING TO BE FORCED TO CHANGE OVER TO AIR FILLED TYPES, AND BUY A NEW SPARE WHEEL & TYRE FOR THE TRUNK. AT A GREAT DEAL MORE EXPENSE, THAN SHOULD BE REQUIRED. KIA USA ARE BEING OF LITTLE OR NO HELP WHATSOEVER. VERY ANGRY. I AM NOW IN THE STAGE OF MAKING A FORMAL COMPLAINT TO THE OFFICE OF THE ATTORNEY GENERAL, AS WE IT IS ALSO A SERIOUS SAFETY ISSUE. ANYONE ELSE IN THE SAME BOAT???? *TR
Feb 10, 2015
+ 2 more complaints for this component
STEERING,SUSPENSION
7 complaints
ON AUGUST 17TH , 2017 AFTER MAKING A BROKEN U TURN, I DROVE MY 2013 KIA OPTIMA ONTO A ROAD AT A HIGH RATE OF SPEED, TO FLOW INTO TRAFFIC, AND HIT A CURB THAT I BELIEVED I WAS CLEAR OF. I SUFFERED WHIPLASH AND SEVERE PAIN FROM MY ACCELERATOR FOOT UP TO MY SHOULDERS AS BOTH HANDS WERE ON THE STEERING WHEEL. I HAVE HAD TO TAKE OFF MANY DAYS TO REST SINCE THEN. AFTER A VISIT TO THE DEALER WHERE I REPORTED THE ACCIDENT, THE REP SUGGESTED THAT THE CAR SHOULD HAVE A FRONT CAMERA. AFTER THE ACCIDENT I BEGAN TO HEAR AND FEEL NOISE AND EXCESSIVE PLAY IN THE STEERING WHEEL, AND TOOK THE CAR TO MY MECHANIC WHO DISCOVERED THE FAULTY PART, THE FLEXIBLE COUPLER AND RECOMMENDED I TAKE IT TO THE DEALER TO HAVE THE RECALLED PART THAT CAUSED ACCIDENT REPLACED. I HAD HAD MY SUSPICION'S AS TO WHY THE CAR HAD NOT BEEN DRIVEN MUCH BY THE PREVIOUS OWNERS, AND THAT THE INACCURATE NAVIGATION MAY HAVE CAUSED THEM TO HAVE AN ACCIDENT, THAT WAS NEVER REPORTED. I BELIEVE I HAVE CASE AGAINST THE DEALER AND THE MANUFACTURE, FOR MY PAIN AND SUFFERING. AS A TBI SUFFERER THIS LAST EVENT IS CAUSING MAJOR COMPLICATIONS; AND NOW DIZZINESS, DEPRESSION, UNCERTAINTY AND HEADACHES HAVE RETURNED.
Feb 21, 2018
THERE IS A REAL PROBLEM WITH THE HANDLING OF THIS VEHICLE WHEN IT IS WINDY. IT IS A STRUGGLE TO KEEP IT ON THE ROAD AT ANY SPEED ABOVE 30MPH. I'M HAVING TO AVOID CERTAIN ROADS AND BRIDGES (I.E. TAMPA BAY'S SUNSHINE SKYWAY) DUE TO THE FAULTY AND INCONSISTENT RESPONSE OF THE STEERING WHEN DRIVING IN EVEN THE SLIGHTEST WIND. GOD FORBID THAT A SUDDEN GUST COME ALONG!! I, TOO, HAVE SPOKEN WITH THE DEALERSHIP. THEIR RESPONSE IS THAT THIS IS A COMMON COMPLAINT, BUT THEY DON'T HAVE A SOLUTION. THINKING THAT THIS ISSUE SHOULD BE ADDRESSED AT THE CORPORATE LEVEL!! AND SOON!! *TR
Mar 27, 2014
I AGREE WITH THE MAY 24, 2013 - SCOTTSDALE, AZ OVERVIEW REGARDING WIND. THE CAR IS EASILY AFFECTED AND MOVES IN THE WIND AND IS A CHALLENGE TO STAY STRAIGHT IN THE LANE. I FEEL LIKE OTHER DRIVERS MUST THINK I AM A DRUNK DRIVER. THE CAR DOES NOT REALLY DRIFT BUT THE STEERING IS SLUGGISH WITH PLAY AND DEAD SPOTS/HARDER TO MAKE FIRST PART OF A TURN, (ALMOST LIKE STEERING STICKS). ALSO AS SOMEONE ELSE SAID, THE STEERING IS A CHALLENGE ON THE HIGHWAY AT HIGHER SPEEDS AND IS HARD TO MAINTAIN IN THE LANE.... MAY ALSO BE A SUSPENSION PROBLEM. IT IS EASY TO LOSE CONTROL AT HIGH SPEEDS IF THE ROADWAY IS NOT PERFECT. CONSTANTLY FIGHTING THE LOOSE STEERING TO THE POINT WHERE AGAIN, IT LOOKS LIKE I AM A DRUNK DRIVER. INCREASING THE AIR IN THE TIRES WAS OF NO HELP TOWARD THE STEERING STABILITY. I SPOKE TO THE LOCAL KIA DEALER SERVICE MANAGER (FEBRUARY 2012), AND HE NOTED THAT THE CONDITIONS SOUNDED TYPICAL OF WHAT HE HAS HEARD WITH THE NEWER MODEL OPTIMAS WHICH HAVE THE ELECTRONIC STEERING. HE WAS GOING TO CHECK WITH KIA FOR THEIR THOUGHTS. NO RESPONSE YET. WHAT EVER HAPPENED TO THE GOOD OLD TIGHT, RACK AND PINION STEERING? ENOUGH OF THIS MUSHY STEERING, THIS IS SUPPOSED TO BE A SPORTY CAR... AM I FINDING OUT THAT IT IS JUST GOOD LOOKS? I HAVE OWNED AND DRIVEN SIMILAR PRICED CHRYSLER AND FORD PRODUCTS PRIOR TO THIS AND NEVER UNCOMFORTABLE WITH THE STEERING. *TR
Mar 13, 2014
RECENTLY I LEASED A KIA OPTIMA SX, AFTER 1 WEEK NOTICED THE STEERING WOULD DRIFT FROM SIDE TO SIDE IN LANE WHILE STEERING WHEEL KEPT STRAIGHT AT CENTER POSITION. WHEN CORRECTING "DRIFT" STEERING OVER COMPENSATES FOR CORRECTION AND SWAYS VEHICLE OTHER WAY. HAVE HAD CAR IN FOR SERVICE 2 TIMES IN 2600 MILES FOR THIS ISSUE. FIRST TIME THEY RESET ALIGNMENT, THE 2ND SERVICE DEPT. SAYS EVERYTHING IS WITHIN KIA SPECS AND THERE IS NOTHING MORE THEY CAN DO. CAR STILL "DRIFTS"WHILE ON ROAD MOST NOTICEABLY ABOVE 50-60 MPH WHILE ON EXPRESSWAY, WHILE SOMEWHAT PRESENT CAR ACTS MORE NORMALLY ON STREET SPEEDS UNDER 45 MPH. I HAVE DRIVEN MANY VEHICLES WITH ELECTRIC STEERING AND THIS IS THE ONLY VEHICLE THAT I HAVE HAD PROBLEMS GETTING TO TRACK STRAIGHT. REALLY DISAPPOINTED IN AN OTHERWISE VERY NICE VEHICLE. I WOULD REALLY LIKE TO HAVE MY VEHICLE PERFORM AS IT SHOULD AND TRACK PROPERLY WHILE BEING OPERATED. I FEEL THIS IS A LARGE SAFETY CONCERN ESPECIALLY WHILE DRIVING ON SNOW AS IT CAUSES THE VEHICLE TO WANT TO TRAVEL INTO OTHER LANES OF TRAFFIC WHILE DRIVING. *TR
Jan 02, 2014
CAR SWAYS BACK AND FORTH. HARD TO KEEP ON THE ROAD. TOOK IT TO THE DEALER THEY ADJUSTED THE STEERING FROM SPORT TO STANDARD. GAVE IT A TRY AND IT STILL CONTINUED TO HANDLE TERRIBLE. TOOK IT BACK TO THE DEALER AGAIN AND LEFT IT FOR A FEW DAYS. THEY KEEP TELLING ME THAT THE CAR IS ACTING NORMAL AND THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE MANAGER MADE A COMMENT THAT 5 GALLONS OF GAS AND A MATCH WOULD FIX THE PROBLEM, THEN SAID HE WAS KIDDING. I DIDN'T FIND IT FUNNY BECAUSE IT ONLY A MATTER OF TIME BEFORE THIS CAR KILLS ME OR SOMEONE ELSE. I HATE THE CAR AND FEAR DRIVING IT. I'VE ONLY HAD IT 7MONTHS AND IT HAS ABOUT 5,500 MILES ON IT. CAR STILL DOES IT AND I'M EXHAUSTED FROM TRYING TO KEEP IT ON THE ROAD. *TR
Oct 24, 2013
+ 2 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES
5 complaints
Car cuts off while driving almost causing a accident. The brakes randomly stop working while driving also. The code says P1777 relating to the transmission/ hybrid system. Kia dealerships are charging customers to diagnosis their vehicles. Eventhough they already know this is a common problem with the hybrid cars. Also the 12v battery and hybrid battery needs to be replaced every 2 years, which is costly. The tech also advised that Hybrids are the worst cars and I should sale my car. This is unfair to customers and a waste of money. Please make this a recall and extend all warranties past 150k. This is a huge safety problem and could cause deaths in the future.
May 04, 2025
HECU REPLACEMENY UNTIMELY MANNER TO FIX
Apr 05, 2024
My concerns is for the safety of my family as well as myself. I feel this recall is dangerous and it can happen at any given time. I believe that the manufactures of this vehicle had plenty of time to have this issue fixed. I really don't feel safe driving it, especially with my family.
Apr 02, 2024
I am concerned about my 2013 Kia Optima SX smoking at a mechanic shop. Mechanics identified smoke from the ABS Control Module or HECU. This raises serious safety concerns. I urge thorough investigation and prompt resolution. Clear communication is expected throughout the process to ensure vehicle safety and reliability.
Feb 14, 2024
MY 2013 KIA OPTIMA'S BRAKE AND GAS PEDAL WILL VIBRATE/GRIND WHILE DRIVING IN WET CONDITIONS. IT STARTED THE DAY I BOUGHT IT. WHILE I WAS SIGNING PAPERS, IT STARTED TO RAIN. DURING THE DRIVE HOME (IMMEDIATELY) I NOTICED VIBRATIONS THROUGH THE PEDAL. I ASKED ABOUT IT AND THEY STATED IT WAS NORMAL. SINCE IT DID IT IMMEDIATELY, NOW I SEE SIMILAR COMPLAINTS AND NO LONGER THINK I AM CRAZY. I HAVE HAD THIS VEHICLE SINCE OCTOBER 2013 AND THE ISSUE PERSISTS ALSO MY BACKUP CAMERA SOMETIMES DOES NOT ENGAGE. A FEW TIMES THE RADIO SYSTEM GETS STUCK ON STUPID (WONT TURN ON), BUT THIS ONLY HAPPENS WHEN THE BACK UP CAMERA HAS ISSUES. AND THIS WEEK 7/2015 MY JUKEBOX STOPPED WORKING PROPERLY. LUCKILY, I FOUND THE RESET SWITCH NEAR THE VOLUME CONTROL AND IT WORKS AGAIN :) MA 10/8 UPDATED 3/22/2016*JS
Jul 17, 2015
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
5 complaints
In March 2023 car stopped in the middle of an intersection with no warning. “Hybrid system warning” on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the “Hybrid system warning” came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia “fixed.” I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.
Sep 23, 2023
I NOTICED THE PROBLEM WHILE DRIVING ROUGHLY 65 MPH. MY VEHICLE PRETTY MUCH WENT INTO LIMP MODE. I WAS ONLY ABLE TO TRAVEL AT A CERTAIN TOP SPEED. OVER HEATING THEN BECAME A VERY DRASTIC ISSUE. I LOOKED ON THE NHSTA WEBSITE FOR ANY KNOWN RECALLS THERE WERE SOME FOR MY YEAR AND MODEL BUT MINE WASN'T LISTED? I CALLED A FAMILY MECHANIC AND DESCRIBED IN MORE GREATER DETAIL ABOUT MY ISSUE FROM START TO FINISH, HE ADVISED ME NOT TO DRIVE THE VEHICLE THAT IT WAS DISPLAYING THE EXACT QUALITIES AS THE LISTED RECALL AND I SHOULD CALL KIA MOTOR COMPANY TO HAVE THE LOOK INTO MY CLASS OF VEHICLES FURTHER. LONG STORY SHORT I WAS BASICALLY LEFT HOMELESS IN A CITY AND STATE PRETTY MUCH BEAT ON THE WHOLE IDEA OF EVERY GETTING MY CAR BACK AT THE TIME OF THE INCIDENT IT DROPPED BELOW 28 DEGREES OUTSIDE. I WAS APPROXIMATELY 200 MILES FROM HOME. BECAUSE OF THIS CORPORATIONS NEGLIGENCE. I LOST MORE THAN A GOOD NIGHT SLEEP I HAD TO START BACK OVER AGAIN AND I'M UNFORTUNATELY AN ONLY CHILD WITH NO PARENTS SO IT WAS VERY MIND BOGGLING.. I MADE REPEATED ATTEMPTS TO COME TO SOME SORT OF AGREEMENT WITH KIA TO NO AVAIL. SOME ONE WENT SO FAR AS TO STEAL A SAFE OUT OF MY VEHICLE. WHICH I HAD PROFESSIONALLY INSTALLED AND VANDALIZED THE INSIDE OF MY CAR BEYOND REPAIR. THANKS KIA, FOR VICTIMIZING ME TO MAKE YOUR MILLIONS.
Sep 04, 2020
2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.
Nov 17, 2019
ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.
Jun 11, 2019
DIVING AT 40 MPH. COME TO A STOP AT RED LIGHT AND ENGINE BEGINS MAKING A SLIGHT NOISE. NO WARNING GAUGES OR WARNING LIGHT GO OFF. START DRIVING TO DRIVE AGAIN AND 2 BLOCKS LATER A VERY LOUD MECHANICAL BANG AND THE ENGINE SHUT DOWN. WOULD NOT RESTART. OIL LIGHT WENT OUT USING THE STARTER WHILE TRYING TO RESTART. NEVER GOT THE ENGINE RESTARTED. CAR IS NOW AT KIA OF LANSDALE AFTER I HAD TO PAY FOR TOWING. I PERFORM COURIER SERVICES TO US TREASURY DEPT AND US ATTORNEY IN PHILADELPHIA AREA. I NEED THIS CAR BACK DESPERATELY. LAST OIL CHANGE WAS 2000 MILES AGO WITH FULL SYNTHETIC OIL. ALWAYS HAVE USED FULL SYNTHETIC. WHEN I GOT THE CAR PULLED OVER AND GOT OUT THE SMELL OF OIL BURNING WAS CLEARLY EVIDENT TO MYSELF AND ANOTHER GENTLEMAN WHO STOPPED TO SEE IF I NEEDED ANY HELP. I BELIEVE THIS IS AN ABSOLUTE RECALL RELATED ISSUE.
Aug 28, 2018
VEHICLE SPEED CONTROL,ENGINE
5 complaints
The car shut off on me while driving
Jul 15, 2023
I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC
Aug 30, 2020
I WAS ON THE EXPRESSWAY AND WENT TO MOVE TO THE SECOND LANE IT WAS FINE EXCEPT I MY CAR BEGAN TO STALL AND SLOW DOWN MAKING THIS GRINDING NOISE WHEN I TRIED TO GAIN SPEED... ALL THE LIGHTS CAME ON AND I COULDN'T GO FASTER THAN 30 MILES PER HOUR. ALL WHILE INCOMING TRAFFIC WAS COMING AT ME GOING ABOUT 60 MILES PER HOUR I HAD TO GAIN COMPOSURE. PUT ON MY HAZARDS AND PULL OVER... IT WOULDN'T LET ME GO ABOVE 20 WHEN I PULLED OVER.... I WAS FREAKING SCARED ONCE I PULLED OVER I WAS SHAKING AND CRYING HAD TO GAIN COMPOSURE... I BELIEVE I CAUGHT THIS ON MY DASH CAM. I [XXX] HATE THIS KIA... IT BY GRACE MY KIDS WEREN'T IN THE CAR WITH ME AND THAT THE VAN BEHIND ME SWITCHED LANES AT THE LAST SECOND.... I HAVE TAKEN MY KIA 2 TIMES TO THE KIA REPAIR DEALERSHIP, THE FIRST ONE WAS FREE THE SECOND TIME I HAD TO PAY 145 JUST TO BE SEEN. MIND YOU I WENT TO THE KIA REPAIR DEALERSHIP IN BERWYN AND THEY SAY IT'S FINE.... IT'S NOT FINE THAT MY CAR COULDN'T GO ABOVE 30 MILES ON THE EXPRESS WAY, IT'S NOT FINE THAT I WAS ALMOST IN A COLLISION IT'S NOT FINE. KIA WILL NOT REPAIR THESE CARS UNTIL SOMEONE DIES.... I CAN'T TAKE THIS CHANCE WITH MY CHILDREN. I WILL BORROW MY MOM'S TOYOTA UNTIL THIS PROBLEM IS RECTIFIED. I AM A SINGLE MOM MY KIDS ONLY SOURCE OF INCOME AND SUPPORT I DON'T HAVE TIME TO BE OFF FROM AN INJURY THAT MAY OCCUR OR LACK OF RELIABLE TRANSPORTATION. I WILL HAVE TO SEE IF MY DASH CAM CAUGHT THE INCIDENT BEFORE MY CAR SHUT OFF... I WILL SEND IT LATER IF IT DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 15, 2020
I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH, PRESSED THE GAS PEDAL AND THEN THE ENGINE ACCELERATED AND THEN DECELERATED BACK TO ACCELERATING. BY THAT TIME, THE CAR LIGHTS ON THE DASHBOARD TURN ON AND THE GAS PEDAL WOULD NOT ACCELERATE THE CAR ANYMORE. THE CAR SLOWLY STARTED DECELERATING ON THE HIGHWAY, WHERE I MANAGED TO GET OFF OF THE HIGHWAY INTO A DIP ON A BIG STREET. HAD IT TOWED BECAUSE THE CAR'S ENGINE WOULD NOT START ANYMORE, BUT THE LIGHTS AND RADIO INSIDE WOULD TURN ON. I SAW OTHER PEOPLE ONLINE TALKING ABOUT THE SAME PROBLEM AND HOW THERE IS A RECALL ON CERTAIN VEHICLES, BUT WHEN I SEARCHED UP MY CAR'S VIN NUMBER, IT DOESN'T APPEAR TO BE ON THE RECALL LIST.
Dec 03, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE NISSAN KIA DEALER (LOCATED ON 4961 RT 17 M, NEW HAMPTON, NY 10958) WHERE A NOISE TEST WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FAILURE AND THAT THE VEHICLE WAS FINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,978.
Jun 28, 2017
AIR BAGS,SEAT BELTS
5 complaints
My son owned a Kia Optima built in June of 2013. He was in a motor vehicle accident where he was put in a pit maneuver and Then was T boned on the passengers side causing his body to lay across the front seats and died at the scene. His black box download showed that the seat belt pretensioner was off and both airbags in the front did not go off. I know there is a recall for optimas built before aug 31 of 2012. I believe there was an issue with this vehicle as well. I would hate for there to be anymore deaths or injuries with the later models of these vehicles. I do hope this is looked into further.
Jul 21, 2022
MY DAUGHTER REAR ENDED ANOTHER CAR. HER AIR BAGS DID NO DEPLOY AND HER SEAT BELT DIDN'T LOCK. FORTUNATELY NO ONE WAS HURT.
Aug 17, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING INDICATOR ILLUMINATED. CRAIN KIA (5830 WARDEN ROAD, SHERWOOD, ARKANSAS 72120, (501) 542-6042) WAS MADE AWARE OF THE FAILURE AND DISABLED THE AIR BAG LIGHT; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS) ON JULY 27, 2018. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Oct 15, 2018
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT WAS AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN PROPERLY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME AND THE BODY DAMAGE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.
Oct 01, 2018
AIR BAG LIGHT CONSTANTLY STAYS ON WHILE DRIVING
Mar 23, 2016
FUEL SYSTEM, GASOLINE,ENGINE
4 complaints
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) in 2022; however, the recall repair was not completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
Aug 12, 2024
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHCILE STALLED AND FAILED TO RESTART. THERE WAS FUEL LEAKING FROM VEHICLE. THERE WAS ABNORMAL ODOR OF FUEL DETECTED. THE VEHICLE WAS TAKEN TO KIA OF ORANGE PARK (6373 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 758-2612) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.
Dec 14, 2020
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE BEFORE SUDDENLY SMOKE AND FLAMES WERE SCENE COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE OWNER SUSTAINED AN INJURED RIGHT FINGER WHILE ATTEMPTING TO OPEN THE HOOD. NO MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED AWAY AS IT WAS DESTROYED BY THE FIRE. THE LOCAL DEALER ALM KIA SOUTH (4310 JONESBORO RD. UNION CITY, GA) WAS NOTIFIED OF THE FAILURE AS WELLS THE MANUFACTURER WERE A CASE WAS OPENED. THE CONTACT STATED HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM. GASOLINE), HOWEVER, WHEN HE CONTACT THE DEALER HE WAS UNABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR SEVERAL MONTHS. THE FAILURE MILEAGE WAS 137,000.
Jun 25, 2020
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Apr 27, 2020
VISIBILITY/WIPER
4 complaints
My 2013 Kia Optima sunroof exploded as I was at a stop, about to turn into work. I experienced a pop and had glass falling on me within seconds. There were no recent rock experiences and the road was completely clear. After dealing with the initial clean up, I drove to an auto glass shop to have it professionally removed. The glass was bowed and left with a large hole, almost like it had just exploded due to pressure or a faulty piece. I almost always have my daughter with me and I’m SO grateful she was not in the vehicle. This could have resulted in injury or even a collision due to the terrifying nature of glass shattering above you. My insurance does not cover comp, however I do work for an insurance agent and he did view the damage. No claim can be filed as the repair and replacement for the damage has to come out of pocket.
Sep 07, 2023
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS BEING DRIVEN HIGHWAY SPEEDS, A PEBBLE STRUCK THE WINDSHIELD AND CAUSED A MINOR CRACK. UPON TRYING THE CLEAN THE AREA, THE CONTACT NOTICED THE FILM ON THE WINDSHIELD WAS STARTING TO DETACH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Jul 31, 2017
WHILE SITTING AT A STOP SIGN, MY SUNROOF EXPLODED. THE ROOF WAS OPEN AND THE WEATHER WAS SUNNY AND APPROACHING 70*.
Mar 16, 2016
AT A 4 WAY STOP, (STOP SIGNS ONLY) THE CAR TO MY LEFT WAS COMPLETELY OBSCURED BY THE SIDE MIRROR AND WINDOW HOUSING. STREET LIGHTS ABSORBED HIS HEADLIGHTS, CAR WAS DARK BLUE. AFTER LOOKING BOTH WAYS I LET OFF THE GAS TO PROCEED THROUGH THE INTERSECTION TO SEE A DARK OBJECT RIGHT IN FRONT OF ME. I BRAKE BUT WE MADE CONTACT SCRAPING THE PAINT FROM MY BUMPER. I WILL SAY I JUST MOVED HERE FROM A LARGER TOWN THAT ONLY HAD STOP LIGHTS SO I HAD NOT NOTICED THIS PROBLEM BEFORE. I AM 5'2" TALL WHICH ALSO PUTS MY EYE LEVEL DIRECTLY LINE OF SIGHT WITH THE SIDE MIRROR. IT'S A PROBLEM. *TR
Oct 18, 2014
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
4 complaints
UNKNOWN There are recalls for the vehicle and the Kia dealership hasn’t sent any letters notifying I had to find out online.
Jan 09, 2023
CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.
Dec 20, 2020
WAS DRIVING AND MY CAR TURNED OFF ON ME RANDOMLY ? ALWAYS AM CONSISTENT WITH OIL CHANGES EVERY 3000 MILES AND ALWAYS MAKE SURE MY TAKE IS FULL WITH GOOD GAS I'VE ALSO HAD TO REPLACE THE GAS LINE ONCE ALREADY ,, MECHANIC SAID I MIGHT HAVE TO REPLACE MY FUEL TANK BECAUSE SOMETHING WITH CAR NOT GETTING ENOUGH GAS OR SO , I'VE ALSO SEE LEAKS LOOKS LIKE GAS
Sep 26, 2020
EVAPORATIVE GAS FUMES INSIDE AND SMELLS LIKE SOMETHING IS BURNING
Mar 14, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
4 complaints
The vehicle’s headlights have been extremely dimmed for years and my wife has just “dealt with it”. We’ve had all the bulbs replaced and the issue persisted. Given recent medical conditions paired with this technical oversight, this could lead to severe injury or death if not resolved. Let me also add that the headlights no longer turn on as of this morning and Kia refuses to acknowledge or claim responsibility for this because “the issue stems from identical vehicles manufactured in South Korea and not Georgia” … even though the symptoms very identically line up to TSB Number: WTY014.
Sep 29, 2022
The issue is with the front turn signal harness. After, changing the right side turn signal bulb twice I brought my Kia to West Hills Kia in Bremerton, WA…The technician informed me that the front turn signal harness was not the correct harness for this type of vehicle. The service person at West Hills suggested that I contact Kia Corporation. I had emailed Vice President Mr. Shamit Choksey, Kia corporation for the above issue.
Aug 03, 2022
LOW BEAM HEADLIGHTS EXTREMELY LOW COMPLETELY UNUSABLE AT NIGHT TRIED REPLACING HEADLIGHT BULB SAME ISSUE.
Mar 12, 2021
SUNROOF IS NOT CLOSING PROPERLY; KIA IS UNWILLING TO FIX IT UNDER THEIR WARRANTY. FOG LIGHT SWITCH BROKE AND THEY WILL ALSO NOT FIX IT UNDER THEIR 60K WARRANTY. BOTH OF THESE ITEMS OCCURRED BEFORE THE DATE SELECTED; THIS WAS THE DATE THAT KIA NOTIFIED ME OF THEIR DECISION. ALSO, THE MILEAGE AT WHICH THESE OCCURRED WAS BEFORE 60K AND JUST AFTER 60K WERE ON THE VEHICLE.
Apr 24, 2017
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS
Apr 12, 2021
THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.
Apr 25, 2020
I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.
Nov 15, 2019
I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY THAT IS NOT A COMFORTING DIAGNOSIS AS I HAVE BEEN BACK ABOUT 6-7 TIMES NOW. I AM CURRENTLY MAKING ATTEMPTS TO ENGAGE/ESCALATE THIS WITH THE KIA CORPORATE OFFICE. IN AN ATTEMPT TO BE PROACTIVE I AM SEEKING HELP!
Dec 14, 2018
SUSPENSION
4 complaints
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE HYDRAULIC ASSEMBLY POWER UNIT NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703; (562) 860-2424) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 97,125.
Oct 30, 2020
WHEN I FIRST BOUGHT THE CAR IN JULY 2013, IT WAS LESS THEN TWO WEEKS AND I TOLD THEM AT CENTURY KIA SOMETHING WAS WRONG WITH THE STEERING. I LATER TOOK IT AND HAD THE ALIGNMENT LOOKED AT I WAS TOLD IT WAS OFF JUST A LITTLE BIT ON THE PASSENGER SIDE. ABOUT TWO MONTHS LATER IT IS SWAYING ALL OVER THE ROAD, I CALLED CENTURY KIA AND SPOKE WITH THEIR REPAIR DEPARTMENT AND EXPLAIN THE PROBLEM TO HIM AND HE SUGGESTED IT SOUND LIKE MAYBE A SUSPENSION PROBLEM AND I TOLD HIM IT WAS AN ALIGNMENT ISSUE BUT HE TOLD ME THEY WOULD NEED TO CHECK IT OUT TO MAKE SURE, I WAS GOING TO TAKE IT SOMEWHERE ELSE TO SEE IF IT'S THE SAME THING BUT WILL ALLOW THEM TO LOOK AT IT AGAIN. HOPEFULLY I WILL GET SOME REAL HELP BECAUSE I REALLY LIKE MY CAR AS WELL. *TR
Nov 24, 2014
I BOUGHT THIS CAR BRAND NEW FROM GERALD KIA IN AURORA ILLINOIS. CAR PULLS LEFT THEN RIGHT. ASSUMED IT WAS OUT OF ALIGNMENT. MADE AN APPOINTMENT AT OBRIEN KIA IN CHAMPAIGN, IL TO CHECK IT OUT ON WEDS, 5-8. MADE AP[POINTMENT ON TUESDAY, 4-30. LOOKED ON GOOGLE AND FOUND OUT THIS IS A PROBLEM ON 11,12 AND 13 OPTIMAS. THERE IS EVEN A VIDEO SHOWING THIS PROBLEM ON UTUBE. I BELIEVE I BOUGHT A LEMON. THIS IS VERY DANGEROUS, AS IF YOU LOOK AWAY FOR A SECOND, YOU COULD HIT SOMEONE HEAD ON. I WANT TO GIVE THEM THERE CAR BACK. ALSO I CAN'T GET THE PART TO COME UP. *TR
May 02, 2013
AT HIGHWAY SPEEDS VEHICLE IS NOT STABLE. I HAVE HAD IT CHECKED AT THE DEALER AND THEY SAY THAT EVERYTHING IS WITHIN SPECS. VEHICLE DOESN'T PULL IN ONE DIRECTION, BUT IT HAS A HARD TIME TRACKING DOWN THE ROAD. SLIGHT IMPERFECTIONS, WIND, OR TIRE ISSUES WILL CAUSE THE VEHICLE TO DART LEFT/RIGHT. AN IMMEDIATE CORRECTION ON THE STEERING WHEEL IS REQUIRED WHICH IS SLIGHTLY MORE THAN REQUIRED TO RETURN TO CENTER-LINE AND THUS REQUIRES ANOTHER CORRECTION IN THE REVERSE DIRECTION. ANY DEVIATION FROM THE CENTER-LINE REQUIRES TWO CORRECTIONS AND EXTREME VIGILANCE ON THE STEERING WHEEL. IT IS EASY CHARACTERIZED AS A WANDERING, BUT IS MORE ACCURATELY DESCRIBED AS AN UNSETTLED ISSUE AT HIGHWAY SPEEDS. IT IS ALSO MOST OBVIOUS AT HIGHWAY SPEEDS AROUND 70MPH. *TR
Oct 19, 2012
AIR BAGS,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140) TO BE REPAIRED PER UNKNOWN RECALLS REGARDING THE ENGINE AND AIR BAGS. THE DEALER KEPT THE VEHICLE FOR 85 DAYS, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE SRS MODULE NEEDED TO BE REPLACED AT THE COST OF $854. THE CONTACT BELIEVED THE DEALER WAS DISHONEST AND DID NOT TELL HER ABOUT THE SRS MODULE AT THE TIME OF THE INITIAL REPAIR. THE DEALER CLAIMED THAT THE SRS MODULE HAD NOTHING TO DO WITH THE AIR BAG RECALL. THE CONTACT RESEARCHED THE DEALER AND FOUND SEVERAL COMPLAINTS OF PEOPLE BRINGING THEIR VEHICLES IN FOR RECALL REPAIRS AND EXPERIENCED OTHER ISSUES AFTERWARDS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 139,372.
Aug 15, 2019
CAR STOPPED WORKING MOTOR MAKING LOUD POPPING SOUNDS AND STOPPED ON ME..THERE WAS NO INDICATION OR WARNINGS..
Jul 08, 2019
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.
Dec 31, 2018
TAKATA INFLATORS READ ON WEBISTE;HOWEVER, GOT IN A WRECK ON 4/11/18 CAR TOTALLED GOT HIT IN FRONT END AND NO AIRBAGS DEPLOYED IN THE ENTIRE CAR, I HIT STEERING WHEEL AND HAD TO GO TO THE ER. ALSO, IN AUGUST OF LAST YEAR THE CAR HAD INTERNAL ENGINE FAILURE AND PUT NEW ENGINE IN MY CAR. HAD NOTHING BUT COMPLAINTS ON THIS CAR. I EMAILED KIA ON THE AIR BAGS AND NO ONE HAS GOT BACK IN TOUCH WITH ME.
May 01, 2018
ENGINE AND ENGINE COOLING,ENGINE
3 complaints
The contact owns a 2013 Kia Optima. The contact stated that the engine was replaced four years ago. The contact stated that the engine had not been running correctly since the engine was replaced. The contact stated that the engine was overheating, and there were several unknown warning lights illuminated. The contact stated that most recently the head gasket failed. The contact had taken the vehicle to a local dealer; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The contact stated that the vehicle had been taken to the same dealer several times. The contact stated that the dealer had the vehicle towed back to the residence and declined perform any further repairs. The manufacturer was informed of the failure. The failure mileage was 133,997.
Jun 09, 2025
The contact owns a 2013 Kia Optima. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. The oil warning light illuminated. The contact stated that she depressed the accelerator pedal however, the vehicle hesitated to respond. The contact stated that she was able to drive the vehicle however, the vehicle was shuddering while driving and stalled several times. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact to schedule an appointment for diagnosis. The manufacturer was notified of the failure and advised the contact that they could not cover the repair of the vehicle because the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN tool showed that the VIN was included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000.
Oct 29, 2021
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND THE CONTACT HEARD AN ABNORMAL CLINKING NOISE. IN ADDITION, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF ROCKWALL (1790 INTERSTATE HWY 30, ROCKWALL, TX 75087, (469) 402-2900) WHERE AN ENGINE KNOCKING TEST WAS PERFORMED, BUT IT FAILED TWICE. IN ADDITION, OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE FAILURE; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 122,,856. *TT *TR
Aug 13, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
Bought car 2020, engine failed and was consuming oil like it was fuel after 50-60K miles in 2022, Serra Kia Misdiagnosed and charged me $900 for ignition coil and combustion chamber cleaning that was not needed nor refunded when I was denied replacement due to me NOT letting engine lock up(Service manager basically told me to do so to be approved) or a P1326 code, charged +\-$8,000 for engine to be replaced. Horrible experience, engine was fine at first, then shortly after the SHORT mileage warranty they give, the engine started having minor non catastrophic issues here and there. Finally, around the same amount of time(last October 2024) and almost the SAME AMOUNT OF MILES on the engine, its doing EXACTLY what it was when i took it to KIA for the engine. One random day, on my way to work, i got to a red light and when i went to go at green the engine hesitated and i noticed a MASSIVE smoke cloud behind me and coming from my engine. It was consuming oil yet again the same way. Reached out to KCC(Kia Customer Care) and provided them a 4 page personally written letter by myself explaining the full story and my experience. However they merely closed my case without any explanation or reason for doing so. So as i stated to them i would do if i needed to, I've reached out to the BBB and now you. I'm hoping to get justice, whats right, and what should have happened in the first place. My money back and or my engine repaired and no more charges to me. 2022 first engine failure(Denied and paid for engine) Oct 2024 Engine failure AGAIN. (added copy of letter sent plus proof of service manager influencing me to lock the motor up to get covered the first time)
Jun 03, 2025
KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!
Oct 29, 2019
FUEL WILL HEAT UP AND BUBBLE OUT OF FUEL TANK AFTER EXTENDED PERIODS OF IDLING. 4 HOURS IDLING WITH 3/4 FULL FUEL TANK. LIQUID FUEL AND VAPORS ESCAPING FROM GAS CAP AND DRIPPING DOWN THE SIDE OF THE CAR.
Jul 17, 2015
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
The contact owns a 2013 Kia Optima. The contact stated that on several occasions while driving at various speeds or while parked, the electric windows, seats, sunroof, and radio failed to operate as needed. Additionally, when coolant was added to the coolant reservoir, the A/C unit blew warm air for 15 minutes before cooling down. The seat belt warning light was illuminated. The vehicle was taken to a car stereo store where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
May 01, 2024
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. KIA OF IRVINE (LOCATED AT 45 OLDFIELD, IRVINE, CA 92618, 949-612-9514) WAS CALLED AND STATED THAT THE FAILURES WERE NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Sep 12, 2019
I HAVE HAD TWO HEAD ON COLLISIONS WITH MY 2013 KIA OPTIMA, NEITHER WERE MAJOR BUT IMPACT WAS ABOVE 30MPH IN BOTH CASES. DURING BOTH INCIDENTS NEITHER TIME DID AIRBAGS EVER DEPLOY. ONE WOULD THINK AIRBAGS WOULD HAVE DEPLOYED IN THOSE SITUATIONS, BUT THEY DID NOT. ADDITIONALLY SINCE I PURCHASED THE CAR I HAVE HAD ELECTRICAL PROBLEMS THAT THE MANUFACTURER COULD NOT FIX. AFTER HEARING ABOUT AIRBAGS AND ELECTRICAL ISSUES RELATING TO THE KIA FORTE AND HYUNDAI SONATAS I BELIEVE THIS AIRBAG ISSUE COULD BE EFFECTING A WIDER RANGE OF VEHICLES POSSIBLY INCLUDING 2011 KIA SORRENTOS AS WELL.
Mar 17, 2018
SERVICE BRAKES,ENGINE
3 complaints
The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was stationary outside in the driveway, the contact saw that there was smoke coming from the vehicle. The contact went outside to inspect the vehicle opened the hood and saw smoke coming from the engine compartment. The contact disconnected the battery and left the hood slightly open to allow airflow. The contact stated that the smoke was eventually dissipated by the wind. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The contact made the manufacturer aware of the failure, however, the contact was disconnected after providing information to the manufacturer. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Jan 10, 2024
I was driving the car and my engine shut off completely it will no start back up.
Aug 31, 2023
On June 12th myself and two friends were traveling on a rural two-way traffic hwy. As I was attempting to pass another vehicle, the car lost all power. I was barely able to avoid a head on collision. I pulled over to the side of the road which had only enough shoulder to fit my car and there was white smoke coming from under the hood. All the dashboard lights were lite after I pulled over, but nothing prior to the car losing power. I was on a curve in a dead zone for our cell phones. After opening the hood, white smoke was billowing out, and I could smell what smelled like burnt rubber. Once the car cooled off, I was going to attempt to start it, but I could not depress the brakes. The brake pedal was stuck. We managed to get a ride to an area where I could call to have the car towed to a private mechanic, who told me the motor had seized. I just purchased this car in March 2022. Nothing was ever mentioned to me by the dealer of any recalls or any other issues with the car. They made me sign a paper stating I was buying the car as is, which I see now should have been a red flag. The Dealer was San Jose Kia in California, and I'm very angry that they would knowingly sell me a defective car, risking not only my self but my family and friends.
Jun 15, 2023
SEATS
3 complaints
The contact owns a 2013 Kia Optima. The contact stated while driving 65 MPH, the driver's side seat heater was overheating. The contact stated that he attempted to set the heater to the lowest setting; however, the seat continued to overheat to the point that the contact pulled off the roadway and exited the vehicle. The contact turned off the seat heater. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that there was no electrical issue found with the seat. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Nov 20, 2023
The contact owns a 2013 Kia Optima. The contact stated that the seat cushions on both the front driver’s and passenger’s seats had separated from the frame of the vehicle. Both the dealer and the manufacturer were informed of the failure; and the contact was informed that the repair would not be covered under a warranty. The contact was given an estimate for the repair. The contact stated that failure had made it difficult to fasten the seat belts in the vehicle. The contact was referred to an independent mechanic where the vehicle was repaired. The failure mileage was approximately 90,000. The contact stated that they are still awaiting a response from the manufacturer and the dealer about repairs.
Oct 24, 2022
I AM COMPLAINING ABOUT THE HEADREST. THERE NEEDS TO BE AN ADJUSTMENT FOR THE ANGLE OF THE HEADREST. THE HEADREST MOVES UP AND DOWN, FORWARD AND BACKWARD BUT THE ANGLE CAN NOT BE ADJUSTMENT.
Oct 16, 2015
STEERING,ELECTRICAL SYSTEM
3 complaints
STEELING WHEEL AND COLUMN IS VERY LOOSE. WHENEVER YOU HIT A SMALL BUMP IN THE ROAD THE STEELING WHEEL LOOSES CONTROL. IT MAKES A LOUD RATTLING NOISE. ALSO, THE RADIO SYSTEM STOP WORKING. I WOULD TURN MY CAR OFF AND THE STEREO SYSTEM WOULD CONTINUE TO PLAY AND WOULD NOT CUT OFF EVEN WHEN THE CAR WAS TURN OFF. EVEN WITH THE KEYS OUT OF THE IGNITION. THE ONLY WAY YOU COULD GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. TOOK CAR TO THE KIA DEALERSHIP THEY STATED THAT THEIR RECALL SYSTEM HAS A NATIONWIDE SHUT DOWN AND THEY DO NOT KNOW WHEN THEY WILL BE ABLE TO REPAIR IT.
Feb 23, 2021
THE MOTORS ON ALL MY WINDOWS WENT OUT AND MY STEERING WHEEL WHEEL SHAKES AND RATTLES REALLY BAD, IT'S CONCERNING
Oct 05, 2020
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL WENT FROM LOOSE TO TIGHT AND THE TRACTION CONTROL, AUTO HOLD, EPS, CHECK ENGINE, TIRE PRESSURE, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA (LOCATED AT 39650 LYNDON B JOHNSON FWY DALLAS, TX 75237, 877-363-9542) WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED DUE TO NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 12456964 AND ADVISED THE CONTACT TO PULL OVER AND HAVE THE VEHICLE TOWED TO A DEALER IF THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,873.
Aug 21, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
MY DAUGHTER WAS DRIVING MY 2013 KIA OPTIMA ON THE FN INTERSTATE AND THE CAR STALLED!! I WAS NEVER NOTIFIED OF ANY RECALLS UNTIL SOMEONE THAT ASSISTED HER TOLD HER THIS! I AM DURING YOU! SHE COULD HAVE BEEN SERIOUSLY HURT! THE ENGINE COMPLETELY SHUT OFF
Feb 21, 2021
STARTING MAKING A NOISE IN SHUT OFF
Jan 08, 2021
MY CAR HAVE BEEN READING MECHANISM ERROR ON THE RADIO FOR 6 MONTHS. RECENTLY MY LIGHTBULB WENT OUT THEN THE OTHER,, I DIDN'T HAVE 100 A PIECE SO I USED HIGH BEAM NOW ONE OF THOSE OUT. MY BACKSEAT INTERIOR LIGHT OUT WHICH ALL IS FINE I'M ASSUMING JUS NEED REPLACEMENT. I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW SMOKE THEN A LOUD POP MY STEERING WHEEL LOCKED UP,, BRAKES IN ALL I BARELY MADE IT OFF THE ROAD THE WHEEL WAS SO TIGHT. I GET OUT TO A EXPLODED TIRE TORE UP BUMPER AND FENDER. EPS ENGINE LIGHT ALONG WITH A FEW OTHERS ARE ON. I GET MY CAR TOWED GET THE CRACKED RIMMED FIXED AND PROCEEDING TO FIX BUMPER AND FENDER BECAUSE I NATURALLY ASSUMED BAD TIRES. TODAY I'M DRIVING AGAIN I SUDDENLY SEE SMOKE THEN THE ENTIRE CAR SHUTS DOWN. I'VE TRIED A BOOST EVERYTHING CAME ON EXCEPT THE ENGINE. I TRIED PUTTING THE KEY IN THE SIDE COMPARTMENT STILL NOTHING. ALL LIGHTS ARE ON,, ON THE DASHBOARD ENGINE TIRE PRESSURE ETC. I REALLY CAN'T SAY WHAT'S THE PROBLEM BUT THIS IS THE SECOND TIME IT HAS HAPPENED. I'M LOSING MONEY AND MY CAR. I'M WITHOUT A CAR AS OF NOW.!
Mar 21, 2019
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.
Aug 25, 2020
MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.
Oct 01, 2018
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AFTER LOSING FUNCTIONALITY OF VARIOUS ELECTRICAL SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO VALLEY HI KIA (14673 CIVIC DR, VICTORVILLE, CA), BUT THE FAILURE WAS NOT DIAGNOSED UNTIL THE SECOND TIME IT WAS BROUGHT IN FOR DRIVING ABNORMALLY. THE DEALER DIAGNOSED THAT THE ELECTRONIC SYSTEM, MOTOR MOUNT, AND TRANSMISSION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER BANNED THE CONTACT FROM RETURNING. THE CONTACT TOOK THE VEHICLE TO KIA OF ORANGE (210 W KATELLA AVE, ORANGE, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE RECALL WAS REMEDIED, BUT NO OTHER REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED LOWER BACK, HIP, AND HEAD INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Nov 15, 2017
STEERING,SUSPENSION,WHEELS
3 complaints
WHEN I'M DRIVING AT ANY SPEED AND ON ANY SURFACE DRIVING OVER THE SLIGHTEST BUMP THE STEERING WHEEL MAKES A CLANKING SOUND ALSO THE CAR IS PULLING TO THE RIGHT MY FRONT TIRES ARE WEARING OUT ON THE UPPEROUTSIDE OF THE TIRE THE PART OF TIRE THAT TOUCHES THE ROAD. I HAVE LOOKED ON WEB TO SEE IF ANYONE ELSE HAS HAD A ISSUE WITH THIS WHAT I FOUND WAS THAT IT MAY BE THE STEERING COUPLER. IT'S GETTING WORSE I'M AFRAID IT'S NOT GOING TO TURN ONE OF THESE DAYS BECAUSE OF WHAT'S GOING ON. *TR
May 30, 2020
WHEN I AM DRIVING MORE THAN 65 MPH, MY STEERING WHEEL SHAKES FOR 3 SECONDS, STOPS, AND THEN CONTINUES UNTIL I GO UNDER 65 MPH. WHEN I DRIVE OVER A BUMP OR OBJECT, IT SHAKES AS WELL. THERE IS A LOUD CLICKING WHEN TURN THE WHEEL LEFT OR RIGHT.
Mar 30, 2020
I'VE OWNED THIS VEHICLE FOR ABOUT ONE WEEK. WITHIN THE FIRST TWO DAYS I NOTICED A SLIGHT DRIFTING OF THE VEHICLE WHILE DRIVING ABOVE 40 MPH, BUT DISMISSED IT AS BEING CAUSED BY THE HIGH WINDS THAT WERE OCCURRING DURING THAT TIME. OVER THE NEXT FEW DAYS, THESE DRIFTING EXPERIENCES LINGERED. THE WORST EXPERIENCE OCCURRED 02/14/13, BETWEEN 5:30PM AND 6:15PM, A HIGH TRAFFIC PERIOD, ON A FREEWAY WHICH IS CURRENTLY UNDER CONSTRUCTION. AFTER MAKING A LEFT TURN FROM A TRAFFIC LIGHT ONTO THE FREEWAY, I PROCEEDED INTO THE LEFT LANE. WITHIN A FEW FEET, OR ACCELERATION TO 50 MPH OR SO, THE FRONT WHEELS, BEGAN TO PULL TOWARD THE RIGHT. BOTH OF MY HANDS WERE ON THE STEERING WHEEL THE ENTIRE TIME, BUT I HAD TO STEER SLIGHTLY LEFT TO CORRECT TO AVOID GOING INTO THE RIGHT LANE. A FEW SECONDS LATER, THE SAME SCENARIO OCCURRED AS ABOVE. I NEXT CHANGED TO THE RIGHT LANE AS MY EXIT WAS NEARING. WITHIN 3/4 MILE THERE IS A SLIGHT CURVE LEFT, WHICH THE CAR HAD ISSUES CORNERING AND AGAIN LED TO MY HAVING TO STEER TO CORRECT. THIS IS SAFETY CONCERN, A SERIOUS ONE. THIS IS NOT A RANDOM, EVERY SO OFTEN OCCURRENCE. IT IS DAILY, FREQUENT, IF I TRAVEL ON A FREEWAY OR ANYTIME SPEED LIMITS ARE ABOVE 35 MPH. THERE ARE OTHER INSTANCES OF WHAT APPEAR TO BE CORNERING ISSUES. LEFT TURNS ARE AWKWARD IF YOU FOLLOW PROPER PROCEDURE FOR TURNING INTO THE LANE CLOSEST TO YOU. MOST TURNS END UP WIDE, AS IF YOU'RE DRIVING A WIDER CHASSIS VEHICLE, I.E. A PICK-UP OR SUV. THE STEERING DEFECT EVEN APPEARS NOTICEABLE UPON PARKING, AS THE STEERING WHEEL IS ALWAYS A HAIR OFF CENTER WHEN YOU PARK STRAIGHT IN A STALL OR SPACE. IN THE CITY I RESIDE IN THE STATE OF NEVADA, CONSTANT ROAD CONSTRUCTION, LANES THAT CHANGE FROM HORIZONTAL TO ZIG-ZAG EVERY FEW FEET, THE LAST THING NEEDED IS A CAR THAT HAS ANY HINT OF A FAULT WITH STEERING OR SUSPENSION. *TR
Feb 16, 2013
STEERING,UNKNOWN OR OTHER,ENGINE
3 complaints
THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED
Jul 17, 2019
I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.
Dec 26, 2018
IT STALLS AT LOW SPEED AND STALLS AT HIGH SPEED PULLS HARD TO THE RIGHT. AND MOTOR MAKES ALL KIND OF SOUNDS LIKE RATTLES WHEN COLD. AND RUN POORLY WHEN COLD. HAD A TOTAL OF 4 RECALLS AND HAVE NOT HAD IT A YEAR. HAD IT SENT TO KIA OF CHATTANOOGA WHEN I FIRST GOT IT FROM EDD KIRBY OF DALTON,GA AND ALL THEY DONE WAS PUT 600 MILES ON IT. AND DID NOTHING TO IT. THEN IT WAS TAKEN TO KIA OF DALTON,GA FOR THE REST OF THE RECALLS BUT NOTHING WAS FIXED ALL THEY DONE WAS SERVICED THE CAR. THE CAR IS UNSAFE TO BE ON THE ROAD. IT IS GOING TO END UP GETTING SOMEONE KILLED OR BADLY HURT. I AM ABOUT READY TO CALL A LAWYER AND CHANNEL 3 NEWS OF CHATTANOOGA, TENN. IF YOU CALL FOR MORE INFORMATION YOU MAY TALK TO MY HUSBAND [XXX] AT ANYTIME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Oct 17, 2017
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
3 complaints
MY CAR RANDOMLY CAUGHT FIRE AT 10:30 PM WHILE IT WAS ALREADY SITTING IN MY DRIVE WAY SINCE 7 PM. THE ENTIRE FRONT END OF THE CAR IS NOW MELTED ON MY DRIVEWAY PAVEMENT. PUTTING MY FAMILY AND MY HOUSE AT DANGER.
Mar 13, 2019
MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.
Oct 09, 2018
WHILE I WAS DRIVING THE CAR, I STOPPED AT A STOP LIGHT, AND REALIZED THAT MY CAR WAS ON FIRE FROM THE ENGINE AREA. THE ELECTRICAL SHORTED OUT AND I WAS LOCKED IN THE CAR, I HAD TO MANUALLY HOLD THE ELECTRIC LOCK TO BE ABLE TO ESCAPE FROM THE CAR. IT WAS ENGULFED IN FLAMES.
Apr 26, 2018
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
STARING OUT AT LOW SPEED, MODERATE ACCELERATION, DRY PAVEMENT, ESPECIALLY WHEN TURNING, VEHICLE WILL LOSE POWER. TRACTION CONTROL KICKS ON, EVEN WITH NEW TIRES. LEAVES VEHICLE VULNERABLE TO ONCOMING TRAFFIC. DEALER HAS SAID THIS IS NORMAL SEVERAL TIMES. THIS HAPPENS WHEN ENTERING OR CROSSING INTERSECTIONS AT NORMAL SPEED, NOT OVER ACCELERATING, ATTEMPTING TO MERGE ON TO FREEWAYS WITH SHORT ON RAMPS, OR JUST MAKING A TURN AT AN INTERSECTION. THIS HAS HAPPENED ON MULTIPLE OCCASIONS.
Jun 27, 2018
BACK UP CAMERA IS NOT WORKING. NO ACCIDENT ACURRED, STARTED THE CAR, PUT IN REVERSE AND THE SCREEN IS COMPLETELY BLACK.
Feb 28, 2018
DURING THE FIRST INCLEMENT WEATHER I ENDURED WITH THIS CAR (LATE NOV/EARLY DEC 2013) THERE WAS SOME SNOW AND ICE. I CAME TO A STOP THEN PULLED OUT TO TURN RIGHT. THE NEAREST TRAFFIC WAS 2 BLOCKS AWAY. AS I TRIED TO TURN, MY CAR STOPPED THEN STARTED, STOPPED, STARTED. THE TRAFFIC WAS HEADED DIRECTLY FOR ME AND BLARING THEIR HORNS. SUDDENLY, MY CAR LURCHED FORWARD AND WENT ON ITS WAY. I EXPERIENCED THIS AGAIN SEVERAL TIMES THE SAME DAY AND MANY MORE TIMES SINCE THEN DURING THE COURSE OF THIS WINTER. IT HAS HAPPENED ON INTERSTATES, GOING UP HILLS, MAKING TURNS AND DRIVING SLOWLY ON SLIPPERY STREETS. I WENT TO THE DEALER WHO TOLD ME IT WAS SUPPOSED TO DO THIS; IT WAS A SAFETY FEATURE. *TR
Mar 20, 2014
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
The computer modular or engine control module yes, it is available for inspection. I can be at risk because my lights flicker off and, on my turn, signals do not work, and it will not go into drive I have to start my car 30 minutes before I can leave for work at 5:30am in the morning. I had a security update on my car and ever since that took place, I had this issue. I just had the P1326 code come up on my car last November took it to Vero Beach Kia and had that update done on my car for the engine problems that is going on, and they replaced the last recall which was the knock sensor. I had explained to them the issue my car does when starting it they told me it has nothing to do with the update that would cause it. When looking this issue up there are other people having the same issue, but Kia will not inspect it out so can you please investigate this issue and plus the paint on my car has peeled so bad.
Nov 20, 2025
PAINT (PEARL WHITE) BEGAN PEELING OFF IN JUNE 2019 ON THE FRONT T AND BACK OF THE ROOF TRIM. ON MARCH 12, 2021 THE PAINT HAS NOW STARTED PEELING FROM THE PASSENGER LEFT SIDE DOOR. ALSO, THE VEHICLE HAS MAJOR ELECTRICAL PROBLEMS- THE POWER WINDOWS ( ALL BUT THE DRIVER'S WINDOW) QUIT OPERATING ON JANUARY 27, 2021. THE VEHICLE IS A 2013 WITH ONLY 43K MILES ON IT. UNACCEPTABLE
Mar 12, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
While I was driving on this day [XXX] all of a sudden my car started to shut down and I couldn’t give my vehicle any gas really. I got a hybrid system warning, and my red brake light came on, and I got indicator for me to check the brake. My brakes felt like they were grinding and hitting the ground. I managed to get my Kia into the dealership where the service manager, Jose looked at my car briefly. Of a visual inspection he said that the brake pads looked good, but your brakes are hitting the ground. He charged me a diagnosis. I told him to check to see if there are any recalls active, he said I do see a recall, but this doesn’t have anything to do with your car. The next day I heard from the service manager told me I have an update. I have attached the diagnosis of my car. This is what they say needs to be repaired in my vehicle. I asked my service advisor questions about how related the recalled part was to the issue. You can see the conversation in the pictures. At this point, I created a case with you all when he started to argue over terminology. I had a conversation on the phone with Jose and my service advisor later where they then told me that there is no recall that is showing up. I said I need to look over this because I saw a recall there. I verified this and messaged the advisor back. There were no further conversation conversations over the phone. Everything was done over messages and you can see them below. I was being threatened to be charged storage fees. And they said that they performed the recall, but the car was not confirmed to be in drivable condition. I did not go by to pick the car up. I called corporate numerous times. I was told on one day any additional information from text messages is not needed. Until Alicia gave me the email and said to please send over the info. I called the corporate office, the corporate office did not do anything to solve the situation. My car is still not drivable condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 07, 2025
In May 2024, I took my 2013 Kia Optima (2.0L T-GDI) to my local dealership to have several recalls completed, including SC284QF (Hydraulic Electronic Control Unit). The dealership completed the recalls and I have a receipt showing all three recalls were completed. On Sep 12 2024 I received a recall notice stating the recall SC284QF had NOT been completed and to contact my dealership to schedule this recall repair. I looked up the Kia Safety Recall Campain instruction, detailing the repair step-by-step. I then went to my vehicle fuse panel (where the recall repair was to be performed) and was able to verify the recall has NOT been completed, despite the Kia dealership claiming (and documenting) the recall as being complete. This recall states that the risk of not competing this recall is potential engine fire while being driven or parked. I park this vehicle inside my garage (attached to my house) and this could have caused a fire which could have endangered the lives of my family. I have attached the Kia Safety Recall Campain instructions as well as a photo of the affected fuse.
Sep 15, 2024
SERVICE BRAKES, HYDRAULIC,STRUCTURE
2 complaints
The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Apr 16, 2024
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
Nov 29, 2023
EXTERIOR LIGHTING,STRUCTURE
2 complaints
THE HEADLIGHTS ON THIS VEHICLE IS EXTREMELY DIM. I have changed the bulbs and you can not see out of this vehicle at night. I have checked to see if there is a recall or something. A lot of people have issue with this year make and model of this vehicle. The other problem I am having is the paint peeling with the Snow white color of my vehicle. Large spots of paint is coming off and missing. this vehicle is kept under the carport. Yet, large spots of paint comes off.
Oct 30, 2023
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE WASHING THE VEHICLE, WATER WAS OBSERVED IN THE DRIVER AND PASSENGER SIDE HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEALANT AROUND THE HEADLIGHTS WAS FAILING. THE HEADLIGHTS WERE NOT REPAIRED OR REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 67,000.
Nov 14, 2016
STRUCTURE,UNKNOWN OR OTHER,ENGINE
2 complaints
My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue , specially Perales white kias . They look like junk cars . Paint was not good
Aug 22, 2023
ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR
Oct 25, 2018
STEERING,WHEELS
2 complaints
Unknown
Aug 01, 2023
STEERING WHEEL SLIPS WHILE TURNING LEFT OR RIGHT
Dec 30, 2019
FUEL SYSTEM, GASOLINE,STRUCTURE
2 complaints
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 22V560000 (Structure) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 19, 2023
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 22V093000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced before servicing the recall repairs. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
Jan 06, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
I purchased my vechile Dec 28 2021, after driving it exactly one month, as I was driving on the high way my vechile shut off it was the scariest thing that has happened to me the car couldn't brake turn on nor accelerate I had to pull over on the break from being in the middle lane i had to be cautious due to vechile passing fast. Once the car stopped. Had to pay for towing due a state police showing up regardless if I had it on my insurance. I lost my good paying job due to this due to working 45 min away. I had my recall appointment for March 10th already scheduled before hand and my car was parked for a Lil over a month then towed to the dealer. It's been 2 months and yet no vechile nor a temp vechile provided from the dealer told me there's nothing they can do. I called 3 days ago and they keep telling me nothing has been done yet anther month my vechile has to be there. It's crazy that the repairs has nothing to do with me nor my fault and I had to loose a 30 dollar paying job backed me up on rent car payment and everything else and still no consideration.
May 01, 2022
I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!
Jan 02, 2021
AIR BAGS,UNKNOWN OR OTHER
2 complaints
I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.
Apr 07, 2022
I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.
Oct 15, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.
Apr 06, 2021
BRAKE LIGHTS WILL NOT GO OFF AFTER I TURN OFF MY CAR. SOMETIMES THE BRAKE LIGHTS AND BACK LIGHTS POPS ON EVEN WHEN THE CAR IS OFF AND WILL NOT TURN OFF. THE SLIPPERY WHEN WET LIGHT STAYS ON AT ALL TIMES. WHEN I AM DRIVING THE CAR AND I HAVE TO USE THE BRAKES TO STOP AT A RED LIGHT OR STOP SIGN THE CAR MOVES VERY SLOWING AND STALLS. SOMETIMES WHEN I AM DRIVING THE CAR LOOSES POWER. I WAS DRIVING ON THE INTERSTATE TWICE AND THE CAR JUST LOST POWER AND BEGAN TO SLOW DOWN. THIS WAS A HUGE SAFETY CONCERN. NOW THE CAR HAS NO POWER.
Mar 14, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
2 complaints
WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!
Dec 31, 2020
RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD
Oct 25, 2019
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
THE CAR MADE A LOUD NOISE AN THE STRINGL LOCK
Nov 19, 2020
WIFE AND BABY USE THIS VEHICLE. WHEN MAKING A RIGHT TURN FROM A STOP, VEHICLE BEGINS TO SLOW AND ALMOST STALL. HAVE HAD TO PULL INTO BIKE LANES QUICKLY IN ORDER NOT TO BE HIT FROM BEHIND. THERE ARE 2 OCCASIONS WHEN THIS OCCURS. 1) WHEN AT A STOP ON A CITY STREET, WAITING TO MAKE A RIGHT. FOOT OFF PEDAL, ACCELERATE, ENGINE BEGINS TO STALL. 2) WHEN ROLLING INTO A RIGHT TURN (ON CITY STREETS) ACCELERATION CAUSES START OF STALL PROCESS. WE HAVE NOT FULLY STALLED AS OF YET. BUT THIS COULD BE A BAD SCENARIO IF IT DOES. WE HAVE THOUGHT ABOUT GAS VAPOR ISSUES WITH THE PHOENIX, AZ HEAT BEING 119 DEGREES, BUT IF THAT WERE THE CASE, IT WOULD HAPPEN OTHER TIMES AND NOT JUST DURING TURNS. THANKS
Jun 26, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.
Oct 17, 2020
I WAS DRIVING DOWN THE ROAD DOING ABOUT 45 WHEN I HEARD A SMALL POP & ALL MY DASH LIGHTS CAME ON & I LOST EVERYTHING. CAR CLICKS WHEN TRYING TO RESTART BUT DOES NOT START. OIL LIGHT, BATTERY LIGHT, EPS LIGHT & CHECK ENGINE LIGHT STAY ON NOW. I WAS TOLD THERE IS A RECALL ON THESE CARS AND WOULD LIKE TO GET IT FIXED ASAP AS IT'S MY ONLY TRANSPORTATION.
Sep 26, 2020
ELECTRICAL SYSTEM,WHEELS,ENGINE
2 complaints
TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.
Oct 13, 2020
MY CAR KEEPS HAVING SOME KIND OF AN ELECTRICAL GLITCH WHERE IT SEEMS MY BATTERY IS DEAD COMPLETELY WIPES THE MEMORY FROM THE CAR THEN IT'LL START 1 MINUTE LATER, TIRES KEEP GETTING EATING FROM THE INSIDE JUST ABOVE THE RIM, MOTOR HAS BEEN MAKING A TICKING NOISE SINCE I GOT THE CAR IT WAS LOOKED AT AS ONE OF THE RECALLS AND SAID IT WAS FINE, I FEEL THIS CAR IS UNSAFE FOR ME AND MY FAMILY, THE HAS EVEN SHUT OFF AS I WAS DRIVING DOWN THE ROAD ACTED LIKE IT WAS THE BATTERY WAS DEAD AND IT STARTED A COUPLE MINUTES LATER
Oct 06, 2019
STEERING,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, HE HEARD AN ABNORMAL POPPING SOUND PRIOR TO THE AIR BAG WARNING LIGHT ILLUMINATING. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE HORN HAD POPPED OUT OF PLACE AND WAS RAISED INSIDE OF THE STEERING WHEEL WHICH MADE THE HORN DEFECTIVE. DESPITE THE FAILURE, THE CONTACT DROVE THE VEHICLE HIS RESIDENCE. THE CONTACT CALLED SOUTH SHORE KIA (1128 SUNRISE HWY, COPIAGUE, NY 11726) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT AVAILABLE.
Sep 30, 2020
NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.
Apr 04, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.
Sep 06, 2020
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, WHEN I TRIED TO ACCELERATE TO TURN ONTO A BUSY ROAD MY CAR LOST POWER HALFWAY INTO THE INTERSECTION. THIS HAS HAPPENED TWICE. MY FIRST REACTION WAS TO PUSH HARDER ON THE GAS PEDAL, AS THERE WERE CARS COMING AT ME FROM BOTH DIRECTIONS, AND AFTER A FEW SECONDS THE CAR VIOLENTLY LURCHES FORWARD AND REGAINS POWER. THIS IS A TERRIFYING ISSUE AND A SERIOUS SAFETY THREAT. I HAD 2 CHILDREN AGES 8 AND 12 IN MY VEHICLE BOTH TIMES THIS HAS HAPPENED.
Feb 26, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
MY CAR QUITS WHILE DRIVING. WARNING LIGHTS FLASH OFTEN ON DASHBOARD EVEN AFTER
Aug 18, 2020
I WAS RIDING DOWN THE ROAD CAR JUST STOPPED AFTER STOPPED TRY TO CRANK AGAIN WOULDN'T CRANK WHEN IT DID CRANK IT HAD NO POWER SPUTTERED
Aug 09, 2020
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
IN THE LATE MORNING OF MONDAY, APRIL 6TH 2020, MY HUSBAND WAS DRIVING OUR 2013 KIA OPTIMA SXL HOME FROM THE STORE WHEN THE CAR BEGAN FILLING WITH SMOKE. LUCKILY, HE WAS ABLE TO PULL THE CAR OVER AND JUMP OUT BEFORE FLAMES BEGAN TO ENGULF THE FRONT OF THE CAR. HE CALLED 911 AND THE FIRE COMPANY WAS DISPATCHED. THEIR RESPONSE TIME WAS SHORT, BUT IT TOOK UNDER A MINUTE FOR THE CAR TO GO UP IN FLAMES (SEE PICTURES ATTACHED). THERE WAS ZERO WARNING THAT THIS HORRIFIC EVENT WAS ABOUT TO OCCUR. NO ENGINE LIGHT, NO FUNNY NOISES, NO PROBLEMS WHATSOEVER. IN FACT, I HAD JUST BROUGHT THE CAR INTO OUR LOCAL DEALERSHIP FOR ROUTINE SERVICE LESS THAN A MONTH BEFORE ON MARCH 9. THEY GAVE ME NO INDICATION THAT THERE WAS ANYTHING WRONG WITH THE CAR THAT WOULD CAUSE IT TO CATCH ON FIRE. WE FILED A CLAIM WITH OUR INSURANCE COMPANY, WHO CONFIRMED THE CAR WAS TOTALED AND LISTED A RECENT, BUT AS YET UNANNOUNCED, RECALL ON MY EXACT YEAR, MAKE AND MODEL OF THE CAR. AFTER SOME RESEARCH, I FOUND THAT ACCORDING TO A FEBRUARY 27, 2020 ARTICLE IN US NEWS AND WORLD REPORT, KIA WOULD SHORTLY BE RECALLING NEARLY 142,000 2013 AND 2014 KIA OPTIMA'S. FURTHERMORE, 'KIA SAYS A FUEL HOSE CAN DETERIORATE AND CRACK DUE TO ENGINE HEAT. THE HOSES CAN LEAK AND CAUSE FIRES. A FIX IS STILL BEING DEVELOPED. THE RECALL IS EXPECTED TO START APRIL 16.' ALTHOUGH AT THE TIME OF THE ARTICLE NO FIRES HAD YET BEEN REPORTED, GIVEN THE SUDDEN NATURE OF OUR CAR FIRE, IT IS OBVIOUS TO US WHAT HAS HAPPENED.
Apr 20, 2020
WAITING ON A RED LIGHT, THE KIA OPTIMA STALLED AND THEN SMOKE STARTED COMING INTO THE CABIN. WITHIN SECONDS THE FRONT OF THE CAR CAUGHT FIRE AND MY WIFE AND TWO CHILDREN HAD A VERY LIMITED TIME TO GET OUT FROM THE BURNING CAR INTO SAFETY. THE BURNING CAR WAS EVENTUALLY EXTINGUISHED BY THE FIRE DEPARTMENT. LOCAL POLICE CORDONED OFF THE LANE TO PROVIDE SAFETY FOR MY FAMILY AND OTHERS MOTORISTS ON THE ROAD. THE WEATHER WAS CLEAR AND THE TIME OF THE FIRE WAS AROUND 12:30PM.
Apr 22, 2019
STEERING,VEHICLE SPEED CONTROL,ENGINE
2 complaints
ON INTERSTATE 675 NORTH-GA CAR STALLED, LOST POWER TO THE ENGINE, EPS LIGHT, CHECK ENGINE LIGHT, OIL LIGHT CAME ON ON THE INSTRUMENT PANEL, NO POWER STEERING. I HAD TO CROSS TWO LANES OF INTERSTATE TRAFFIC TO TRY TO MAKE IT SAFELY TO THE SHOULDER. MY CAR WOULDN'T TURN OVER OR START. I LET THE CAR SIT FOR AN HOUR AND TRIED AGAIN TO START IT. I RECEIVED NO NOTICE OF ANY RECALLS FROM THE DEALER OR THE MANUFACTURER. IT WAS A DANGEROUS SITUATION TO BE IN ON THE INTERSTATE OR ANYWHERE FOR THAT MATTER.
Oct 10, 2019
I WAS SITTING IN THE YARD AT MY AUNTS YARD AND THE RPM'S DROPPED WHILE IN PARK. I SAT THERE FOR A FEW MINUTES TO SEE IF IT WOULD DO IT AGAIN, IT DIDN'T, SO I LEFT AND HEADED HOME AND GOT 5-7 MILES DOWN THE ROAD, AND THE CAR COMPLETELY STALLED AND SHUT DOWN, WHILE I WAS GOING ABOUT 45-50 MPH, AND I HAD NO CONTROL OVER THE CAR. THE BRAKES GOT HARD, THE STEERING WAS HARD, AND I WAS BARELY ABLE TO GET OUT OF THE MIDDLE OF A BUSY ROAD WITH VEHICLES BEHIND ME. IT WOULDN'T CRANK BACK UP. I SAT THERE WAITING FOR SOMEONE TO COME TO ME TO CHECK IT OUT, AND I TRIED TO START IT BACK UP AND IT DID, SO I WENT ON HOME. I CALLED KIA AND THEY SAID BRING IT IN, I PAID $100 TO HAVE IT TOWED TO THE LOCAL KIA DEALERSHIP IN LAKE CITY, FL. THEY CHECKED IT OUT AND SAID IT WAS NOTHING WRONG GN WITH IT. BUT I RECEIVED A NOTICE ABOUT A RECALL ON THE MOTOR STATING IT WOULD DO WHAT HAPPENED TO ME. ALSO, I CHECKED ONLINE AND TYPED MY VIN NUMBER IN AND THERE WAS IN FACT AN OPEN RECALL FOR THE MOTOR I HAVE FOR THE ISSUE I HAD. THEY REFUSED TO FIX THE RECALL. ADVISED ME TO WAIT FOR IT TO HAPPEN AGAIN, AND I ASKED THEM, SO YOU ARE TELLING ME TO DRIVE THIS VEHICLE WITH THIS ISSUE AND WAIT FOR IT TO HAPPEN AGAIN AND RISK GETTING INTO AN ACCIDENT THE ANSWER I GOT WAS BASICALLY YES.
Jul 20, 2017
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
INTERMITTENT STALLING OF VEHICLE UPON SLOWING/STOPPING AT REDLIGHTS/STOP SIGNS IN WHICH ENGINE BEGINS LOSING POWER/GAS EITHER STALLS AS IF IT'S TRYING TO QUIT OR CAR STALLS & QUITS. THIS HAS HAPPENED NUMEROUS TIMES, NEARLY CAUSING ACCIDENTS & INCREASING IN FREQUENCY. I HAVE NOTICED MY MOTOR KNOCKING LOUDER & UPON VISUAL EXAM, THE ENTIRE MOTOR IS SHAKING WHICH CAN BE FELT WHILE DRIVING BUT MOST NOTICEABLE CAUSING CAR TO SHAKE WHEN AT AN IDOL. MOST RECENT, I'VE BEGAN TO SMELL A VERY STRONG ODOR OF GASOLINE UPON STARTING THE CAR BUT WORSENS UPON ACCELERATING. THE CAR IS RUNNING RICH, AND SMELL OF GASOLINE IS SO STRONG, WE HAVE TO ROLL DOWN WINDOWS. THE FUMES ARE MORE PROMINENT TOWARDS REAR OF CAR CLOSE TO EXHAUST. I CANNOT SEE ANY LEAKAGE OF FUEL WHEN LOOKING HOWEVER I AM LOSING FUEL SOMEWHERE BECAUSE MY GAS MILEAGE HAS GREATLY GOTTEN WORSE & BURNING THROUGH IT AT A FAST PACE. I TOOK IT TO KIA DEALERSHIP IN SALISBURY NC TODAY IN WHICH THEY UPGRADED COMPUTER SOFTWARE RELATED TO RECALL ON 2.4L GDI ENGINE AS I HAVE A 2013 KIA OPTIMA. MECHANIC STATES THE ENGINE TEST DID PASS BUT FEELS IT WILL NEED TO BE REPLACED AT SOME POINT?? MECHANIC SAID HE DIDN'T SMELL ANY GASOLINE BUT HE DID NOT TEST DRIVE THE CAR OR RUN DIAGNOSTIC TEST AS HE SAID I WOULD HAVE TO PAY THE $129 FEE......I DECLINED PAYING THE FEE AND REQUESTED IT BE DONE AS THIS IS A WELL KNOWN PROBLEM BUT THAT WAS DENIED. I NEED THIS ADDRESSED AND REPAIRED. IT IS DANGEROUS, COSTING ME MORE MONEY FOR GAS & AFFECTING MY JOB. PLEASE ADVISE.......THIS IS NOT ACCEPTABLE AND SHOULD NOT PLACE FINANCIAL OR SAFETY BURDENS ON OWNERS AS WE ALREADY PAY ENOUGH FINANCING AS WELL AS REGULAR/NORMAL WEAR & TEAR EXPENSES!! I'M STILL MAKING PAYMENTS ON MINE BUT BECOMING TOO DIFFICULT & DANGEROUS TO DRIVE ESP GETTING TO WORK SO I CAN SUPPORT MY FAMILY!!
Oct 05, 2019
I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.
Mar 06, 2019
STEERING,POWER TRAIN,ENGINE
2 complaints
TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.
Jun 18, 2019
AFTER PURCHASING THE VEHICLE BRAND NEW WE NOTICED A PROBLEM WITH THE STEERING. WHEN YOU TURNED THE STEERING WHEEL WHILE STOPPED YOU WOULD GET A LOUD KNOCKING NOISE. THE POWER STEERING RACK WAS REPLACED TWICE ALREADY AND THE VEHICLE JUST NOW HAS 43,000 MILES. OUR BIGGEST CONCERN HAS BEEN AN ENGINE KNOCKING NOISE THAT STARTED TO OCCUR AT JUST OVER 35,000 MILES WHEN YOU START VEHICLE. WE HAD BROUGHT OUR VEHICLE TO LIBERTYVILLE KIA IN LIBERTYVILLE, IL FOR OUR PROBLEM AND THEY SAID THEY COULD NOT DUPLICATE WHAT WE ARE HEARING. THE SERVICE MANAGER VERBALLY TOLD ME TO WAIT FOR IT TO GET WORSE THAT IT IS HARD TO GET KIA TO COVER THIS KNOWN ENGINE PROBLEM. AFTER REACHING OUT TO KIA WITH THIS ENGINE PROBLEM AND GETTING NO HELP EXCEPT THEM BLAMING US FOR LACK OF OIL CHANGES AND MAINTENANCE. WHICH WAS ABSURD WHEN WE ONLY TOOK THE VEHICLE TO KIA FOR SERVICE SINCE PURCHASING NEW. FILED A FORMAL COMPLAINT WITH ILLINOIS ATTORNEY GENERALS OFFICE LISA MADIGAN TO GET HELP WITH THIS AND KIA HAS BOTCHED THEIR RECORDS AND STILL SDAYS WE HAVE NOT MAINTAINED THE VEHICLE PROPERLY. BUYERS OF KIA AND HYUNDAI I STRONGLY URGE TO THINK AGAIN. I HOPE EVERYONE THAT HAS HAD PROBLEMS LIKE THIS GET THE HONEST HELP THEY DESERVE.
Sep 30, 2016
TIRES
2 complaints
TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND, WHO WAS THE DRIVER AND OWNER OF A 2013 KIA OPTIMA EQUIPPED WITH PIRELLI P4 FOUR SEASONS PLUS TIRES, SIZE: 215/55/R17 (NA). WHILE DRIVING 75 MPH, THE REAR PASSENGER TIRE TREAD SEPARATED AND DAMAGED THE SIDE REAR QUARTER PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DETERMINATION OF THE FAILURE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE TIRE BACK TO SAM'S CLUB. THE CONTACT STATED THAT THE TIRE WAS TAKEN BACK TO SAM'S CLUB AND REPLACED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Jul 05, 2018
ON NOV 22ND MY SON WAS DRIVING IN DETROIT AT 11PM WHEN THE BACK PASSENGER TIRE BLEW. WENT TO THE TRUNK TO GET THE SPARE AND THAT'S WHEN WE DISCOVERED IT DIDN'T COME WITH A SPARE. NEXT DAY GOT IT TOWED AND PAID 234$ FOR A NEW TIRE. ON DEC 21ST, HUSBAND DRIVING HOME LATE HIT A SMALL POTHOLE AND BLEW THE FRONT PASSENGER TIRE. GOT IT TOWED AND AGAIN 234$ FOR A NEW TIRE. ON MAY 25TH WAS DRIVING MY STEPSON HOME AND BLEW THE SAME FRONT PASSENGER TIRE. IT TOOK OVER 3 1/2 HOURS FOR THE TOW TRUCK AND SINCE IT WAS A HOLIDAY WEEKEND I WAS WITHOUT A CAR FOR TWO DAYS. AND THIS TIME IT ONLY COST ME 211$ CUZ I HAD A COUPON. 3 TIRES IN 6 MONTHS IS NOT RIGHT! THERE'S 2 OTHER DRIVERS AT MY HOUSE AND THEY HAVEN'T HAD PROBLEMS WITH DRIVING ON THE ROADS! *TR
May 27, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
MY KIA GETS STUCK IN A FEW INCHES OF SNOW OR ANY ICE. SLIDES EASILY IN RAIN OR ICY OR COLD WEATHER. I LIVE IN THE MIDWEST. I HAVE BEEN PUSHED BY STRANGERS, COUNTLESS TIMES, TRYING TO GET ME OUT OF SUBDIVISIONS BECAUSE THIS CAR WILL NOT MOVE. I HAD TO CALL A TOW TRUCK AND HE MENTIONED HE HAD TO TOW 3 OF THESE SAME FANCY VEHICLES THAT WERE STUCK IN A SMALL AMOUNT OF SNOW. I AM UNABLE TO PARK IN MY GARAGE BECAUSE THE CAR IS NOT DEPENDABLE IF ANY SNOW OR ICE IS ON THE DRIVEWAY. I DRIVE FOR A LIVING AND I HAVE BEEN STUCK IN PATIENT'S DRIVEWAYS. THEY LAUGH AND SAY THE OTHER NURSES DO NOT HAVE ANY PROBLEMS WITH THEIR CARS. THIS IS HUMILIATING. THIS CAR COSTS ALMOST 40,000. IT SHOULD BE DEPENDABLE INSTEAD IT IS UNRELIABLE AND DANGEROUS: OTHER CARS MAY RUN INTO ME WHEN MY CAR STARTS SLIDING BACKWARDS ON THE STREETS. I HAVE LITERALLY BEEN STUCK IN THE MIDDLE OF THE ROAD. I HAVE HAD TO CALL IN SICK SEVERAL TIMES BECAUSE MY CAR WILL NOT BACK OUT A FEW FEET FROM MY DRIVEWAY IF THERE IS 3 INCHES OR MORE OF SNOW ON THE GROUND. ALSO THE ENGINE WHINES ALOT. IT SEEMS TO LAG IN SHIFTING AND THE RPM GOES UP TO ALMOST 4 BEFORE IT WILL SHIFT INTO 4TH GEAR. I AM AFRAID THE ENGINE WILL EXPLODE OR BLOW UP. *TR
Feb 20, 2014
2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING TO THE RIGHT *TGW THE CONSUMER ALSO STATED, SOMETIMES THE BELT MADE A SQUEAKY NOISE. HE ALSO NOTICED A SLIGHT HESITATION WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN. *JB THE CONSUMER ALSO STATED THE VEHICLE DID NOT COME WITH A KEY TO OPEN THE TRUNK. UPDATED 01/22/13 THE CONSUMER STATED THE VEHICLE HAS MANY SERIOUS ELECTRICAL AND COMPUTER PROBLEMS. UPDATED 06/27/2017*JS
Sep 19, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 65 MPH, there was a burning odor inside the vehicle before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle with engine seizure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact was informed of the NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC), but due to the vehicle having a branded title, the recall repair was not performed. The failure mileage was 119,000.
Aug 15, 2025
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ENGINE
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that after having the vehicle for a month, while driving approximately 30-40 MPH on a residential street, there was an abnormal knocking sound coming from the vehicle and the vehicle went into LIMP Mode. The vehicle failed to accelerate above 35 MPH and stalled. There were no warning lights illuminated. The contact stated that the vehicle had a Salvaged Title but should still be covered under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed with engine rod bearing failure. The vehicle was not repaired. The manufacturer was contacted regarding the failure. The approximate failure mileage was 137,000.
Aug 07, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
When I turned the ignition on the car wouldn't start. But the ABS light and all other lights flickering when trying to start the car. The alarm kept going off. Passenger side front and rear windows won't function. Smell like something was burning. This is the second incident ([XXX]). Fuses had to be removed to silence the alarms on the first incident on [XXX] because the lights were still flickering on and off when car wasn't on. I had my car serviced at the West Broad Kia Dealership in Richmond, Va. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 10, 2025
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance, and it was determined the failure was linked to DTC code: P0445, indicating an issue with the purge control valve in the evaporative emission control (EVAP) system. The mechanic replaced the fuel canister, and engine cap. The contact stated while driving 77-85 MPH, the vehicle lost motive power, and the engine seized. The engine warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that while driving at undisclosed speeds, the engine seized. The vehicle was towed to another local dealer, Kia of Lincolnwood (6750 Lincoln Ave, Lincolnwood, IL 60712) where it was determined that the engine was knocking but there were no codes retrieved. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The failure mileage was unknown.
Dec 30, 2024
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
The contact owned a 2013 Kia Optima. The contact stated while his husband was driving approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The check engine warning light was illuminated. The contact stated that as the driver was pulling to the side of the road, several unknown warning lights were illuminated. Additionally, the contact stated that several drivers alerted the driver that the vehicle was on fire, and the driver immediately exited the vehicle. The contact stated that upon opening the hood, the driver saw flames, and the front end of the vehicle became engulfed in fire. The contact stated that the front end of the vehicle burned to the ground, and the front doors and the front windows sustained fire damage. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. A police report was filed. The contact's husband did not sustain injuries. The vehicle was towed to a tow lot, where it was totaled. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 20V100000(Fuel System, Gasoline) and 23V652000(Service Brakes, Hydraulic), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 130,000.
Dec 03, 2024
SERVICE BRAKES, AIR
1 complaint
See attached document for complaint
Aug 19, 2024
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
The contact owns a 2013 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 17V224000 (Engine and Engine Cooling), 23V652000 (Service Brakes, Hydraulic), and 22V560000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 20 MPH and depressing the accelerator pedal, the vehicle experienced reduced engine power and the engine started overheating. There was no warning light illuminated. The contact parked and turned off the vehicle. The contact stated while attempting to restart the vehicle, the vehicle shuddered and stalled. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The contact related the failure to 17V224000 (Engine and Engine Cooling); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the product improvement campaign for knock sensor software update had not been performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that they were not legally required to complete the recall repairs. The failure mileage was approximately 145,000. Parts distribution disconnect.
Aug 08, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
There is an hybrid warning coming on which causes the brakes to loose it’s ability to stop for some reason. It also slows the car to a hault while the engine is in full rev. It’s a huge safety issue as this occurs intermittently with no warning. Last time I was on the freeway, luckily I was able to pull over to the curb without incident. I hit the bumper a little bit but was able to stop safely.
Jul 25, 2024
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood of the vehicle. The contact stated that an oil change was recently performed; however, two weeks later, the oil level was extremely low. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that the turbo charger and the engine were replaced two years ago by the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.
Jun 20, 2024
SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.
May 10, 2024
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that while her husband was turning off the vehicle, there was an abnormal clicking noise was detected. The window failed to roll down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned of the vehicle catching on fire. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
May 06, 2024
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
See attached document for complaint
Apr 10, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
Burning smell occasionally no warning light...maybe HECU?
Apr 02, 2024
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
Engine problems
Oct 26, 2023
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.
Aug 21, 2023
STEERING,AIR BAGS,ENGINE
1 complaint
Every since I purchased this car in 2013 I have had nothing but trouble out of it I have called the Kia company numberous times and they never respond all I asked them to do is replace the car I trusted in Kia I love my car but it is severely dangerous please help me before it gets me and my family hurt
Aug 06, 2023
POWER TRAIN,SERVICE BRAKES
1 complaint
The contact owns a 2013 Kia Optima. The contact stated while parking the vehicle and attempting to turn off the vehicle, the message “Shift to Park” was displayed. The contact restarted the vehicle, shifted the vehicle into drive and then shifted back to park and the contact was able to shut off the vehicle. The vehicle was not diagnosed. On another occasion, the contact stated while pulling out the driveway the brakes applied unintendedly with the brake light remaining illuminated. The traction control warning light, the ABS warning light, the auto lock warning light illuminated and the code “EPB auto hold” was displayed. The contact shut off the vehicle, but the failure persisted. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 155,000.
Jul 25, 2023
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The ESC kight keeps turning on . The brake lights wont turn off, it wont let me accelerate while im driving at different speeds or it will decelerate abruptly. Yes its available for inspection. My safety and the safety of my two young children were at risk multiple times. This is my daily driver. And i was driving them to school when the car would not let me accelerate and someone almost hit me from the back. Also it happened to us on the freeway a few times as we are driving 65 mph the car decelerates abruptly almost causing major accidents while my children are in the vehicle with me. Not yet , i called the nearest kia dealer and they didnt have appointment ls until july - august. There were no warning lights at all. At first we didnt know what was the problem. After the few times it happened then the ESC light turned on and it stays on. Also the brake light wont turn off even when the car is off.
Jun 22, 2023
UNKNOWN OR OTHER,VISIBILITY
1 complaint
My sunroof exploded as I was driving my car down the road. It made a noise that sounded like a gunshot and I pulled into a parking lot and the whole thing was shattered. The sun roof is less than a year and a half old and there was no chips or cracks in it and nothing had fallen on top or damaged it.
Jun 13, 2023
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
The center console power supply is faulty, does not charge or hold usb port. The white paint on my car began to chip in large amounts.
Jun 05, 2023
SUSPENSION,EXTERIOR LIGHTING,STRUCTURE
1 complaint
Vehicle body damage. Vehicle car parts damage.
May 27, 2023
EXTERIOR LIGHTING,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated. Additionally, the brake lights remained illuminated while the vehicle was turned off. The vehicle also experienced phantom braking while driving. The vehicle was taken to an independent mechanic, who diagnosed that an unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
May 17, 2023
ENGINE,VEHICLE SPEED CONTROL
1 complaint
The contact owned a 2013 Kia Optima. The contact stated while her son was driving approximately 35-40 MPH, the check engine warning light illuminated and was flashing; however, he continued driving the vehicle. The contact stated that she later took the vehicle to an independent mechanic, where it was diagnosed that the knock sensor and an unknown component needed to be replaced. The vehicle was repaired; however, 6 hours later while her son was driving 65 MPH, the vehicle stalled. The vehicle was unable to restart and was towed back to the independent mechanic. The independent mechanic then informed the contact that the engine needed to be replaced. The vehicle was then towed to the local dealer who confirmed that the engine needed to be replaced. The engine was replaced by the local dealer approximately in October of 2021. The contact then stated that on March 13, 2023, while her son was driving at an unknown speed, the vehicle crossed the center line and crashed into a tree on the other side of the road. The contact stated that the air bags deployed; however, her son was pronounced deceased at the scene. A Police report was filed. The contact stated that the Police Officer informed her that the speedometer was reading 90 MPH at the time of the crash and that the Event Data Recorder (EDR) was destroyed. The contact stated that the engine and transmission dislodged from the vehicle approximately 30-feet. The contact was concerned that the crash might have been caused by unintended acceleration. The vehicle was towed to a tow yard. The cause of the failure was not yet determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.
May 12, 2023
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the contact stated that while driving at an undisclosed speed, the ABS warning light, the traction control warning light, the check engine warning light illuminated then several other unknown warning lights started to illuminate. The contact then stated that the vehicle hesitated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the hydraulic electronic control unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was not repaired. Additionally, the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 173,000.
Mar 29, 2023
UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
I have a 2013kia optima sx 2.0 turbo my engine need to b replace I never had it replace I have engine problems white smoke n black smoke come out of my hood smoke like it's going to burn up I always have to turn off my car every 15 minutes of driving it overhead n smoke start coming out I been dealing with this for 2 years now can I get a new engine replace
Mar 03, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
I have been having electrical/lighting issues for about a year. It initially started with the inside lights intermittently flashing when opening the door or attempting to use the interior lights; however sometimes the automatic interior lights did not come on at all when set to automatically turn on when a door opened, but now the lights don’t come on at all when opening the door. I have also had some headlight and dashboard lights going on and off while driving. I have experienced this on at least 3 occasions since last June or July. I have done some of my own testing by switching the lights to different functions, on and off, etc. Because it has only happened 3 times I’m not sure exactly what the issue is and scared that at some point, they won’t work at all. This is very concerning and obviously a safety issue. In addition, just recently my interior speaker system began having issues when using the hands free call option. With every call I make or take while using the hands free option, the call goes in and out constantly and consistently. It doesn’t happen to those on the other end of the line. It does this every time for about the past month. The speakers work fine when listening to the radio. My phone works perfectly through the regular calling option or on the speaker option but that is not ideal while driving. As new issues continue to pop up, increase, progressively get worse, I’m concerned there could be other current or future electrical problems in the engine or in regular safe functioning of the car leading to melting, fire, or a malfunction while driving, causing catastrophic results.
Dec 15, 2022
HYBRID PROPULSION SYSTEM
1 complaint
The contact owned a 2013 Kia Optima. The contact stated that while at a complete stop, a bystander alerted him that his vehicle was on fire. The contact exited the vehicle and discovered that the front driver-side tire well had caught fire. Another motorist who witnessed the fire stopped and extinguished the fire with a fire extinguisher. The fire department was called to the scene and inspected the vehicle to ensure that the fire was extinguished. The police department also arrived at the scene. Neither police nor fire report was filed. The vehicle was initially towed to the contact's home and then to a dealer where an inspection discovered that the hybrid battery may have been the source of the fire. The vehicle remained in the possession of the dealer for further investigation. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The vehicle was deemed a complete loss. The failure mileage was approximately 126,000.
Dec 12, 2022
ENGINE,FUEL/PROPULSION SYSTEM,FIRERELATED
1 complaint
On 1/7/2022 I was driving my 2013 Kia Optima on the freeway heading home and was passing an eighteen wheeler when my car started slowing down even when trying to accelerate, luckily I was far enough ahead and was able to get off the freeway. Had the car towed to the Dealership and was told the engine failed but would be replaced free of charge due to class action suit settlement in 2020. Engine was replaced at 79,319 miles and picked up on 1/22/2022. On 11/08/2022 my son-in-law was driving the car home from work and was on the freeway with heavy traffic at 5:00pm when he first smelled gasoline and then saw smoke from engine compartment. He was in the left hand lane and pulled into the median area and stopped the vehicle and got out when the car caught fire. He called 911 immediately. By the time the police and fire department got there the car was totaled. Luckily no body was injured or killed. I have contacted KIA Consumer Affairs and was given a case number and was assured they would get me a replacement vehicle. I had the car moved from the holding lot and towed to the Dealership where I purchased it and have had it serviced regularly. As of 12/03/2022 we are still without a car and $857 towing fee and waiting on a KIA INSPECTION and decision.
Dec 03, 2022
STEERING,STRUCTURE,ENGINE
1 complaint
1. The vehicle has been smoking and constantly burning all the oil. 2. Paint has been pealing all over the car. 3. Electronic parking brakes not working at all now and vehicle will not pass inspection. 4. Electronic steering assist not working tripping the warning light on the dash.
Nov 03, 2022
ENGINE,FUEL SYSTEM, DIESEL
1 complaint
The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle was stalling despite depressing the accelerator pedal. The contact also stated that there was a fuel smell and that she repeatedly needed to refill the engine oil. Additionally, the contact stated that on three different occasions while driving at an undisclosed speed, the vehicle lost motive power and failed to restart, and had to be towed to her residence. The check engine and the engine oil warning lights were illuminated. The vehicle was then towed to a local dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that after starting the vehicle and depressing the accelerator pedal, the vehicle lost motive power. The vehicle failed to restart and the contact stated that there was smoke coming from under the hood. The vehicle was towed back to the local dealer where it remained awaiting diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.
Oct 20, 2022
Chest Clip, Buckle, Harness
1 complaint
Chest clips melted got all over car seat and my child
Jul 20, 2022
AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
Jun 30, 2022
EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
1 complaint
My paint has been chipping really bad. Also I had a few recalls taken care of at modesto Kia once I got my vehicle back and drove it back home (about an hour and a half away) I started smelling something burning, I looked under the hood and couldn't find anything wrong so then a few days later I smelled the same thing but this time I heard a loud pop I got out and noticed my fog light had shattered, and the housing is completely burned. So now my fog lights won't work and I have to make sure the fog lights are turned off because I don't want there to be power going to the loose wires, the head lights get extremely hot to the touch the fog light got so hot it burned a hole through the bumper. Then about two weeks ago the airbag light turned on and it won't turn off, I did some research and found out that when the air bag light is on there is a huge chance the airbags won't deploy. I have a baby so I really hope that isn't the case, because if a hair on his head gets harmed because of Kia I will be suing.
Apr 20, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
Traction control is too sensative. I was in a stop sign. Then tried to press the acceleration but vehicle lost power. Too sensative traction control caused me to stall in the middle. There were car coming from the left or right to me. I am glad I was at safe distance and could regain control of the car.
Apr 15, 2022
STEERING,VISIBILITY/WIPER
1 complaint
The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.
Feb 24, 2022
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
MULTIPLE RECALLS ON CAR - BEEN HAVING SIGNIFICANT ISSUES FROM ELECTRICAL TO BREAKS.
Feb 24, 2021
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40-50 MPH, THE HOOD INADVERTENTLY OPENED AND CRACKED THE FRONT WINDSHIELD. THERE WERE NO REPORTED INJURIES. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 116,564.
Jan 04, 2021
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I WENT TO START MY CAR WHICH WAS ON AUGUST 24, 2020 AND IT WAS MAKING A VERY VERY LOUD NOISE I COULDN'T MOVE IT SO I HAD IT TOWED OVER TO A MECHANIC WHO DISCOVERED THAT THE ENGINE IN FACT HAS BEEN BLOWN ARE THE BLOCK HAS BEEN BLOWN SO THE ENGINE IS NO GOOD AND NEEDS TO BE REPLACED I AM WAY AND THERE WAS NO WARNING ON MY VEHICLE AND WITH ALSO NO NOTIFICATION OF OIL WAS LOW OR NO OIL IN MY CAR WHATSOEVER THERE WAS A METAL SHAVINGS IN THE OIL PAN THE MECHANIC DISCOVERED AND IT THERE'S NO LEAKS IN THE CAR AT ALL AND SO NOW I PAY PAYMENTS FOR A CAR AND SOMEBODY ELSE TO TAKE ME AROUND TO WORK EVERY DAY FOR MONTHS ON MONTHS ANDPAYMENTS FOR A CAR THAT SITS IN MY DRIVEWAY BROKEN DOWN AND THE DEALERSHIP HERE KIA WILL NOT THEY FIX MY CAR THEY REFUSE TO BECAUSE OF A DISAGREEMENT PRIOR TO THIS I AM ON ANYTHING ABOUT MY CAR THEY WILL NOT DO I AM ACTUALLY THE ONE WHO DISCOVERED THERE WAS A RECALL IN THE VEHICLE SINCE FEBRUARY AND NOBODY HAS TOLD ME AND EVERYBODY HAS FAILED TO MENTION THIS OR CONTACT ME
Nov 16, 2020
STRUCTURE,WHEELS
1 complaint
ALL THE PAINT ON THE OUTSIDE OF MY 2013 KIA OPTIMA IS BUBBLING AND PEELING OFF THE CHROME ON MY WHEELS IS CHIPPING AND COMING OFF
Oct 28, 2020
SUSPENSION,STRUCTURE,WHEELS
1 complaint
WE WERE TRAVELING AT AROUND 55-60 MILES AN HOUR AND WERE T-BONES BY A CHEVY AVALANCHE ON THE PASSENGER SIDE OF THE VEHICLE. I WAS IN THE FRONT PASSENGER SEAT AND MY HUSBAND SWERVED SO THE TRUCK LUCKILY STARTED AT MY DOOR AND COMPLETELY RIPPED AND SMASHED IN THE BACK PASSENGER DOOR AND BACK/ TRUNK OF OUR OPTIMA. BACK WHEEL IS COMPLETELY TURNED OUT. HIT SO HARD IT COMPLETELY TURNED US IN 2 CIRCLES AND BUSTED MY FRONT LICENSE PLATE AND IT HIT ABSOLUTELY NOTHING. I BUSTED MY HEAD OPEN AND RECEIVED 3 STAPLES AND KNEE SHOVED IN DASH BUT NOT 1 AIR BAG IN THIS VEHICLE DEPLOYED!! I HAVE ALWAYS OWNED A KIA!! I WILL NO LONGER PURCHASE A KIA BECAUSE I DO NOT FEEL SAFE!!
Sep 24, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR IS GETTING A P2562 CODE WHICH IS FOR THE TURBOCHARGER BOOST CONTROL POSITION SENSOR. I'M HAVING A SIGNIFICANT DECREASE IN ENGINE POWER AND FUEL ECONOMY.
Sep 19, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .
Aug 22, 2020
SERVICE BRAKES, AIR,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Aug 12, 2020
SUSPENSION,UNKNOWN OR OTHER
1 complaint
CAR TURN OFF IN THE FREEWAY WITH CHECK ENGINE LIGHT ON
Jul 06, 2020
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS
May 26, 2020
VISIBILITY,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR
May 22, 2020
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH THE DOORS SECURELY LOCKED. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BE DRAINED. SPARKS NISSAN KIA (1100 AUTO MALL DR, MONROE, LA 71203, (833)255-2570) WAS CONTACTED BY PHONE, AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO OFFER THE REPAIR DUE TO THE BODY WORK THAT WAS REQUIRED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*JB *BF*JB
Apr 24, 2020
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
AFTER HAVING WORK DONE ON THE LAST RECALL, I NOTICED THERE IS A RATTLING NEAR THE STEERING WHEEL ON EVERY BUMP IN THE ROAD I HIT. IT DOESN'T MATTER HOW BIG OR SMALL. THE STEERING WHEEL SHAKES AND THE RATTLING HAS SINCE THEN GOTTEN LOUDER AND WORSE. I FEAR THERE IS SOMETHING LOOSE EITHER WITHIN THE STEERING WHEEL AND COMPONENTS OR THE BARS UNDERNEATH. I CANNOT SEEM TO FIND EXACTLY WHAT IT IS BUT ITS ON THE FRONT DRIVER SIDE OF THE CAR. IT IS ONLY HAPPENING WHILE THE VEHICLE IS IN MOTION.
Apr 22, 2020
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABLE DAHMER OF KANSAS CITY LOCATED AT (555 W 103RD ST, KANSAS CITY, MO 64114 (816) 284-7240) WHERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO OIL FEEDER LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Mar 16, 2020
STRUCTURE,ENGINE
1 complaint
ON 1/11/2020 MY 16 YEAR OLD SON WAS DRIVING THE 2013 KIA OPTIMA WHEN THE VEHICLE LOST ENGINE POWER. HE WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AT WHICH TIME THE VEHICLE STALLED AND BURST INTO FLAMES. THE VEHICLE HAS HAD NO PRIOR MECHANICAL ISSUES. THERE HAVE BEEN NO WARNING LIGHTS.
Jan 11, 2020
SUSPENSION,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Oct 23, 2019
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE I WENT ON THE HIGHWAY THE ACCELERATION FELT VERY SLUGGISH AND HAD A HARD TIME SPEEDING UP TO THE SPEED LIMIT. THE CAR ONLY GOT WORSE AS I WENT ON A STREET AND IT FELT AS THOUGH IT DID NOT WANT TO GO, LIKE IT LOST MOST OF ITS POWER. TURNS OUT SOMETHING IS WRONG WITH THE ENGINE BUT I FEEL THAT MY CAR SHOULD BE UNDER A NEWER RECALL BUT ISN'T, AS SMOKE WAS COMING OUT OF THE EXHAUST AND THE ENGINE LIGHT WASN'T EVEN ON. SOMEHOW THE CAR WAS OUT OF OIL WITH NO LIGHT COMING ON TO INDICATE THAT AND RECENTLY ABOUT A WEEK AGO OIL WAS PUT IN, AND WEEKS PRIOR OIL WAS PUT IN.
Aug 22, 2019
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WITHIN FIVE MINUTES OF ENTERING THE VEHICLE, THE CONTACT'S LIPS AND EYES STARTED TO BURN AND THERE WAS A FUEL ODOR INSIDE THE CABIN. THE FAILURES OCCURRED AFTER THE CONTACT FILLED THE FUEL TANK. THE CONTACT STATED THAT SHE COULD NOT BREATHE INSIDE THE VEHICLE AND THE AIR MADE HER SICK. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT CROWN KIA (5500 34TH ST N, ST. PETERSBURG, FL 33714, (844) 921-3247). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,439.
Jun 20, 2019
EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER
1 complaint
OIL IS COMPLETELY EMPTY BEFORE 1000 MILES AFTER AN OIL CHANGE. HAVE SWITCHED TO SYNTHETIC OIL AND USED ADDITIVES. NOTHING HAS HELPED AND I AM ADDING AT LEAST 6-8 QUARTS FOR 3000 MILES. ALSO THE HEADLIGHTS ARE HORRIBLE. I CAN NOT SEE 10 FEET PASS MY FRONT END AT NIGHT. THIS IS EXTREMELY DANGEROUS AND NEW BULBS DO NOT HELP. IT IS A KNOWN PROBLEM, BUT KIA COULD CARE LESS. NOT ONLY CAN I NOT SEE BUT I'M DRIVING A DEATH TRAP THAT WILL MOST LIKELY CATCH FIRE LIKE THOUSANDS OF THE 2013 HAVE ALREADY. HOW DO THESE CAR COMPANIES GET AWAY WITH THIS?
Apr 04, 2019
AIR BAGS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING FROM WOBURN MA ON NEW BOSTON ROAD HEADED TO WILMINGTON MA AND MY CAR SEEMED TO SHUT DOWN I WAS ABLE TO PULL OVER OFF THE STREET NEXT TO A CURB LOCATION 147 NEW BOSTON RD. I TRIED TO START MY CAR PRESSING THE PUSH BUTTON START ONLY LIGHTS CAME ON ON THE OIL HAS ENGINE BATTERY... WHILE STILL SITTING IN THE CAR I WAS TRYING TO MAKE SOME CALLS I SMELLED A BURNING SMELL I NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. THE SMOKE INCREASED RAPIDLY I EXITED THE CAR CALLED 911. WHILE WAITING FOR HELP TO ARRIVE I GRABBED SOME ITEMS FROM THE GLOVE BOX AND BACK SEAT THE FRONT OF THE CAR AT THAT POINT FLAMES WERE COMING FROM UNDER THE HOOD THE FLAMES ESCALATED TO POP THE HOOD A LARGE FIRE HAD IGNIGHTED FROM THE ENGINE AREA THE FIRE DEPARTMENT PUT OUT THE FIRE. A TOW TRUCK TOWED THE CAR AWAY.
Apr 03, 2019
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
"TAKATA RECALL". MY KIA HAS BEEN RECALLED SEVERAL TIMES, THE MOTOR HAS BEEN RECALLED TWICE. THE SECOND TIME, I HAD MY FAMILY WITH ME GOING TO ARKANSAS, AND THE CAR STALLED AS WE WERE GOING THROUGH A STOP LIGHT, ANOTHER VEHICLE ALMOST HIT US. I HAVE LOST WAGES FROM WORK, LOST TIME WAITING TO GET MY VEHICLE FIXED, IT HAS CAUSED STRESS AND ANXIETY AND RIGHT NOW I JUST GOT THREE MORE RECALL LETTERS IN THE MAIL. THESE CARES ARE UNSAFE, BUT UNFORTUNATELY IT IS MY ONLY MEANS OF TRANSPORTATION. I WANT KIA HELD ACCOUNTABLE AND TO GET THESE DANGEROUS CARS OFF THE STREETS BEFORE SOME GETS KILLED.
Feb 28, 2019
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WHILE APPLYING BREAKS I OFTEN GET LOUD RUMBLING NOISE ON CITY STREETS, ALSO WHEN IT RAINS WATER LEAKS ON DRIVER AND PASSENGER FEET UNDER DASH THIS HAPPENS WHEN VEHICLE IS IN MOTION AND STATIONARY.
Feb 14, 2019
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WHEN TURNING LEFT OR RIGHT, THE STEERING WHEEL MAKES A NOISE, SEEMS TO GET STUCK. " WHEN STATIONARY OR IN MOTION THE HORN DOES NOT WORK. WHEN IN MOTION THE CRUISE CONTROL DOES NOT WORK. WHEN STATIONARY OR IN MOTION, THE STEERING WHEEL HEATER DOES NOT WORK AND THE RADIO VOLUME CONTROL DOES NOT WORK. AIRBAG LIGHT IS ON.
Feb 04, 2019
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
MY CAR BEGAN TO SMELL LIKE GAS WHEN DRIVING AND MY CAR STARTED JERKING, AND MAKING A WEIRD NOISE..SO I PULLED OVER ON THE SIDE OF THE ROAD. IT SMELLED LIKE FUEL THROUGH MY AIR VENTS WHILE DRIVING, AND WHEN I POPPED THE HOOD TO LOOK UNDER IT WITH MY BOYFRIEND THERE WAS A LEAK, AND IT WAS SPEWING OUT FUEL OUT OF THE PUMP. WHAT WAS THE SCARIEST PART ABOUT IT IS THERE WAS NO WARNING LIGHT OR ANY THING THAT TOLD ME THERE WAS A FUEL LEAK WE HAD TO FIND OUT FOR OURSELVES. I HAD CALLED KIA TO SEE IF THEY WOULD REPLACE IT BECAUSE IT BASICALLY WAS A BRAND NEW CAR WITH ONLY 60,000 MILES ON IT AND THEY SAID IT WAS NOT UNDER ORIGINAL WARRANTY SO THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY THE PART MYSELF WHICH COSTED ME AROUND 500 DOLLARS, THEN I HAD TO BUY A FUEL LINE WHICH WAS ANOTHER 50, THEN GET IT REPLACED WHICH COSTED ME ANOTHER 200. I WAS EXTREMELY UPSET BECAUSE IT WAS BASICALLY A BRAND NEW CAR DOING THIS.. AND I WANT TO BE REIMBURSED FOR MY TROUBLES. I WAS OUT OF WORK, COULDN'T DRIVE MY VEHICLE, AND HAD TO PAY FOR A PROBLEM THAT WAS NOT MY FAULT. IT WAS THE MANUFACTURES FAULT. I AM GLAD I CAUGHT IT WHEN I DID AND PULLED OVER ON THE SIDE OF THE ROAD BECAUSE MY CAR BOYFRIEND AND I COULD HAVE BURSTED INTO FLAMES. I AM EXTREMELY UPSET. I AM NEVER BUYING ANOTHER KIA AGAIN UNLESS THEY REIMBURSE ME FOR THE TROUBLES THEY HAVE CAUSED ME AND MANY OTHERS. I AM SCARED TO DRIVE MY KIA NOW KNOWING THAT ANYTHING COULD HAPPEN TO IT, OR THAT MY FUEL PUMP MAY GO OUT ANOTHER TIME. THE ENGINE IS DEFINITELY FAULTY AND IT HAS CAUSED ME AND MY BOYFRIEND FEAR, AND ANXIETY. WE ARE SCARED TO SEE WHAT MAY HAPPEN NEXT.
Jan 24, 2019
POWER TRAIN,AIR BAGS
1 complaint
TOOK VEHICLE IN FOR SERVICE A MONTH AGO FOR AIRBAG RECALL AS WAS TOLD WOULD NOT INFLATE IN CRASH. CALLED KIA CORP. TO ASK STATUS AS I HAVE HEARD NOTHING MORE AFTER CALLING EACH WEEK AND WAS TOLD MY CAR WAS READY AS OF THAT MOMENT. PICKED UP CAR AND TRANSMISSION (LIGHT CAME ON AND DIED) IN MIDDLE OF 4 LANE HWY 5O'CLOCK TRAFFIC AS I WAS IN MOTION APPROACHING TRAFFIC LIGHT AT WITHIN A MILE OF LEAVING REGAL KIA AND WAS THEN TOLD THAT THE AIRBAG WAS STILL NOT WORKING AS THE EXTRA FIX WAS OUTSIDE OF THE RECALL AND I WOULD BE RESPONSIBLE FOR. I COULD HAVE BEEN IN A MAJOR ACCIDENT DURING STALL AS I WENT IN FOR A AIRBAG RECALL AND LEFT WITH A DEAD TRANSMISSION AND AIRBAG WAS NOT FIXED, PUTTING MY LIFE IN DANGER WITHIN MINUTES OF LEAVING THE SAME DEALERSHIP THAT EARLIER MONTHS CLEARED MY CAR AS PERFECT EXCEPT FOR TUNE-UP BECAUSE OF ANOTHER PREVIOUS RECALL. I WAS NOT PLACED IN REQUESTED LOANER TO MATCH MY VEHICLE SIZE AS NEEDED DUE TO MY FAMILY SIZE FOR 4 WEEKS. THIS IS NOT ACCEPTABLE BY ANY MEANS AS A CUSTOMER.
Oct 16, 2018
STRUCTURE,SEATS,UNKNOWN OR OTHER
1 complaint
CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.
Oct 09, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
2013 KIA OPTIMA SX. CAR LOSES POWER WHILE ON THE ROAD, ENGINE WARNING LIGHT COMES ON. CAR CAN'T BE DRIVEN PAST 20 MPH OR SO NO MATTER ACCELERATOR POSITION. CAR HAS BEEN TAKEN TO DEALER SEVRAL TIMES AND A CAUSE STILL UNKNOWN. DEALERSHIP CHANGED ENGINE CABLE HARNESS AND RESET COMUTER (APPARENTLY SETTINGS WERE SCRAMBLED) AND CAR THEN IS FUNCTIONAL. LAST TIME, CAR LOST POWER IN HIGHWAY AND ALMOST GOT REAR-ENDED. DANGEROUS.
Sep 30, 2018
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
AUGUST 21, 2018, WE HAD THE CAR TOWED TO GOSSETT KIA MOTORS (DEALERSHIP) BECAUSE IT WOULD NOT START.. THE CAR HAS A PUSH BUTTON START, WHENEVER WE TRIED TO START THE CAR BY PRESSING THE START BUTTON AND PUSHING DOWN ON THE BRAKE PEDAL THE CAR WOULD NOT START. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM BECAUSE THE CAR WOULD START FOR THEM. WE DROVE THE CAR HOME THE SAME DAY. ON THE NIGHT OF AUGUST 22, 2018, THE CAR WOULD NOT START, SAME AS DESCRIBED ABOVE. ON AUGUST 23, 2018, WE HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS REPAIRED AND RETURNED TO US AUGUST 25, 2018. TODAY, AUGUST 30, 2018, THE CAR DID NOT START AND EXHIBITED THE SAME PROBLEM AS THE PREVIOUS TWO TIMES. WE WILL HAVE THE CAR TOWED TO THE DEALERSHIP AT THEIR CONVENIENCE. LUCKILY FOR US, EACH TIME THE CAR DID NOT START IT WAS PARKED IN OUR DRIVEWAY. SPECIAL NOTE, ON AUGUST 2, 2018, WE TOOK THE CAR TO THE DEALERSHIP FOR BRAKE REPAIR WORK. ADDITIONALLY, ONE OF THE TOW TRUCK DRIVERS STATED HE TOWED SEVERAL KIA OPTIMA'S WITH THE SAME DESCRIBED PROBLEM.
Aug 30, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
PUSH THE START BUTTON AND CAR DID NOT START TRIED THE 30 SECOND RULE CAR JUST SIZZLED AFTER ABOUT 10 TRIES CAR START BUT CUT IT OFF DOES SAME THING MY CAR WAS PARKED IN DRIVEWAY OR AT WORK AND IT CUTS OFF IN TRAFFIC ENGINE WAS REPLACED LAST YEAR DUE TO RECALL BATTERY HAS BEEN REPLACED PARKING LIGHT ON ONE SIDE IS OUT WHEN REPLACING IT CAR ALSO WOULD NOT START
Aug 21, 2018
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL - WE CALLED DEALER BALL KIA IN NATIONAL CITY, CA & WERE TOLD THAT WE WOULD RECEIVE A LETTER. FOR US TO CALL BACK THEN & THAT WE HAD TO CONTINUE TO OPERATE AN UN-SAFE VEHICLE UNTIL THE LETTER ARRIVED AND A APPOINTMENT COULD BE MADE. THIS CAR COULD KILL US UPON IMPACT!!! PLEASE, THERE HAS TO BE A BETTER & SAFER SOLUTION.
Aug 18, 2018
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
SOMETIMES WHEN I DRIVING THIS THE ENGINE JUST TURN OFF ...
Aug 15, 2018
SUSPENSION,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE VEHICLE FAILED TO REVERSE. THE GEAR SHIFTER WAS THEN SHIFTED INTO PARK, BUT FAILED TO ENGAGE AND THE VEHICLE ROLLED BACKWARDS DOWN AN INCLINE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO GLASSMAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (888) 452-1360) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE DRIVE SHAFT WAS CORRODED THROUGH AND BECAME DETACHED. THE DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Aug 13, 2018
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
MY AIRBAG LIGHT IS ON AND MY HORN I BLOWING FOR UP TO 45 MINUTES RANDOMLY AT ANYTIME; DRIVING OR STATIONARY. MY CAR IS UNSAFE. I HAD MY CAR DIAGNOSE AT COBB COUNTY KIA IN KENNESAW, GA 30144 AND THE SERVICE MANAGER, JOE TOLD ME THAT THE ISSUE WAS THE CLOCK SPRING WHICH KIA HAS RECALLED ON SEVERAL OTHER MODELS. THE CAR IS UNSAFE; THE AIRBAG DOES NOT WORK AT ALL. THE DEALERSHIP WANTS $600.00 FOR A SAFETY ISSUE.
Apr 09, 2018
AIR BAGS,STRUCTURE
1 complaint
ON SEPTEMBER 28TH MY HUSBAND WAS IN A ACCIDENT WHERE HE TURNED A CORNER AT 8MPH AND HIT THE REAR END OF A BOAT ON A TRAILER. THE WHOLE FRONT OF THE CAR WAS CRUNCHED AND THE CAR IS NOW A TOTAL LOSS AND WAS TOTALED. THE AIR BAGS NEVER WENT OFF AND IF I WERE IN THE CAR WITH MY TWO SMALL CHILDREN THIS WOULD HAVE BEEN A DIFFERENT STORY.
Oct 24, 2017
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
THE ANTI-LOCK BRAKING SYSTEM FAILED ON THIS CAR. IF YOU WOULD HIT A BUMP IN THE ROAD WHILE ACCELERATION THE CAR WOULD DETECT A SPINNING CONDITION AND CAUSE MAJOR DECELERATION BEING VERY DANGEROUS WHEN ENTERING A FREEWAY IN MODERATE TRAFFIC TAKING THE VEHICLE FROM 60+ MPH TO VIRTUALLY 40 MPH WITH NO WARNING AND NO BRAKE LIGHTING TO WARN APPROACHING TRAFFIC. AFTER MANY VISITS TO KIA DEALER REMAINED UNADDRESSED UNTIL CONTACTING CORPORATE KIA AND FINDING A POSTING ON KIA OPTIMA FORUM WITH ANOTHER USER THAT HAD SAME ISSUE AND WAS FINALLY RESOLVED WITH SOME HYDRAULIC PART REPLACEMENT THAT COSTS $1,600 AND WAS BEING AVOIDED BY DEALERS. WHEN I BROUGHT THIS TO KIA CORPORATES ATTENTION THEY AGREED TO REPLACE WITH THAT PART WHICH DID ALMOST RESOLVE THAT ISSUE EXCEPT ON RARE INSTANCES CAR WILL STILL HESITATE WHEN ENCOUNTERING A BUMP ON ACCELERATION. AFTER THAT REPAIR HOWEVER THE ANTI-LOCK BRAKES ARE NOW FAILING WITH ERRATIC PULSING ON HARD BRAKING AND LESS EFFECTIVE BRAKING.
Oct 15, 2017
POWER TRAIN,WHEELS,UNKNOWN OR OTHER
1 complaint
FIRST, THE TIRES WERE WORN/DRY ROT WITH ONLY 3000 MILES ON THE VEHICLE. SECOND, VEHICLE STALLS WHEN THERE IS ANY MOISTURE ON THE ROADWAY CAUSING SAFETY HAZARD BECAUSE THE CAR WILL NOT MOVE. THIRD, BACK UP CAMERA IS NOT WORKING. FOURTH, RECALL NOTICE FOR UNDERBODY RUST. FIFTH, RECALL NOTICE FOR ENGINE SEIZURE WHILE THE CAR IS DRIVING AT HIGH SPEED
Aug 18, 2017
STRUCTURE,VISIBILITY/WIPER
1 complaint
MY FOUR YEAR OLD DAUGHTER AND I WERE IN THE CAR AND WHILE DRIVING, THE SUNROOF EXPLODED. IT WAS SO LOUD, ALMOST LIKE A GUNSHOT. A SMALL AMOUNT OF GLASS ENTERED THE CAR. I WAS DRIVING STRAIGHT, SOUTHWARD, NEAR THE OSCEOLA EXIT ON I 55. THERE WAS ABSOLUTELY NO SIGN OR EVIDENCE OF ANYTHING HITTING THE GLASS. WEATHER CONDITIONS WERE CLEAR AND THE TEMPERATURE IN OSCEOLA TODAY WAS A HIGH OF 76 AND LOW OF 68 DEGREES FAHRENHEIT.
Apr 04, 2017
STEERING,POWER TRAIN
1 complaint
SOMETIMES HAVE TROUBLE WITH THE STEERING, IT DOESN'T LOCK UP BUT IT GETS STUCK AND DOESN'T RESPOND TO SMALL MOVEMENTS (FEELS LIKE THE STEERING WHEEL IS A FIGHT AGAINST THE MOVEMENT) WHEN DRIVING LONGER DISTANCE IN A STRAIGHT LINE.... I ALSO HAVE SOME PROBLEMS WITH THE SHIFTING WHEN I'M DRIVING SOMEWHERE BETWEEN 20 AND 30 MPH AND FEATHERING THE GAS PEDAL (USUALLY HAPPENS WHEN GOING UP AN INCLINE). LIKE THE CAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN AND SLIPS BETWEEN GEARS.... HOPE THIS HELPS YOU AND YOU COULD HELP ME THANK YOU *TR
Jan 19, 2017
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY STEERING HAS BEEN LOOSE SINCE 65K MILES AND CONTINUED TO DRIFT. HOWEVER THIS BIENG MY 4TH CAR I LET IT SLIDE AND WAS WAITING FOR TIME TO DO A WHEEL ALIGNMENT. HOWEVER AT 73K MILES THE EPS SENSOR WENT OFF AND NOW IS HARD TO DRIVE. THE EPS ON ALL MY VEHICLES NEVER HAD ISSUES UP TILL ITS DEATH WAY OVER 250K MILES. THE EPS SENSOR CAME ON AFTER A STOP SIGN. THEN I HEARD A SNAP THEN THE CAR WENT INTO MANUAL STEERING MODE. NOW THE EPS SENSOR IS OFF AND THE CAR IS WORKING FINE.
Dec 29, 2016
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
VEHICLE: KIA OPTIMA 2013 ISSUE DESCRIPTION: IF LOOSING SLIGHTLY TRACTION (KIA OPTIMA IT IS VERY SENSITIVE, ALL IT TAKES IS SOME DIRT ON THE GROUND, A LITTLE RAIN, MOISTURE ON THE PAVEMENT, OR BUMPY ROAD) THE SYSTEM WILL KILL ALL THE ENGINE POWER BETWEEN 1 TO 2 SECONDS WHEN YOU START FROM A STAND STILL (BRINGS THE CAR TO A STOP). THIS MAKES THE CAR NOT MOVE AND GET INTO DANGEROUS SITUATIONS WHEN ENTERING AN INTERSECTIONS BECAUSE CARS APPROACHING MIGHT HIT THE CAR. THE SITUATION CAN BE REPEATED ONCE THE SYSTEM RELEASES THE POWER, LOSING TRACTION AGAIN, EXTENDING ADDITIONALLY 1 TO 2 SECONDS TO THIS SITUATION. LOOSING TRACTION IS EVEN EASIER WHEN THE WHEELS ARE TURNED. I OPENED A TICKET ON KIA CUSTOMER AFFAIRS (K3229681) ONCE THE DEALER DID NOT EVEN TESTED THE CAR WITH ME, AND I GOT THE TYPICAL ANSWER IF THEY DO NOT HAVE A RECALL ON THIS SUBJECT (IT IS THE WAY IT WORKS) AFTER MANY CALLS AND VISITS, I WAS ABLE TO GET FROM THE MANUFACTURE'S KIA CUSTOMER AFFAIRS VERBALLY CONFIRM IT IS THE WAY SHOULD WORK, IMMOBILIZING THE CAR FOR 1 TO 2 SECONDS. THE ONLY SOLUTION PROVIDED IS TO DISABLE THE TCS WHICH BASED ON THE MANUAL DISABLES ALSO THE ESP. THIS ISSUE HAS BEEN REPORTED BY OTHER OWNERS ON MULTIPLE FORUMS, AND NO OTHER CAR I DROVE WORKS IN THAT WAY, NOT EVEN MY HYUNDAI SONATA 2013 WHICH IS THE SAME CAR BUT WITH DIFFERENT BODY. MODE INFORMATION ON THE ATTACHED DOCUMENT.
Dec 14, 2016
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
DIFFICULT TO KEEP CAR CENTERED WHILE DRIVING. STEERING WHEEL MAKES A CLUNKING NOISE AND HAS BECOME JERRY WITH SMALL MOVEMENTS. TENDENCY TO PULL HARD TO THE LEFT OR RIGHTS. STEERING WHEEL JENKS WHEN TRAVELING ON ERROR ANY SIZE BUMP IN ROAD. BACK UP CAMERA CUTS IN AND OUT. NEVER OBTAIN EPAULETS FUEL MILAGE ESTIMATES.
Sep 10, 2016
STEERING,SEATS,ENGINE
1 complaint
MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.
Aug 03, 2016
STEERING,EXTERIOR LIGHTING
1 complaint
-1ST PROBLEM- HEADLIGHTS/ FOG LIGHTS SEEM TO BURN OUT WAY TOO OFTEN. I'VE OWNED CARS FOR OVER 30 YEARS AND NEVER HAD TO REPLACE BULBS AS OFTEN AS I DO WITH THIS CAR. -2ND PROBLEM- STEERING SEEMS TO BE DIFFICULT TO KEEP ON ROAD AND WHEEL SEEMS TO BE STICKING. I FIND MYSELF OVER-CORRECTING TO "UNLOCK" THE STEERING WHEEL. I HAVE A LONG DAILY COMMUTE, 184 MILES ROUND TRIP, SO MY 3 YEAR OLD CAR HAS OVER 100,000 MILES. I BOUGHT IT BRAND NEW AND NEVER HAD THE STEERING PROBLEM UNTIL RECENTLY. THE HEADLIGHTS BURNING OUT HAS BEEN ON GOING SINCE ABOUT 2 MONTHS AFTER BUYING THE CAR. OTHER THAN THOSE 2 THINGS, THE CAR HAS BEEN GREAT WITH GREAT GAS MILEAGE, GOOD RIDE, ETC. HOWEVER, THE STEERING PROBLEM SCARES ME NOW.
May 05, 2016
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S MOTHER WAS BEHIND THE WHEEL AND THE VEHICLE WAS IDLING, THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE STEERING ABILITY FAILED AND PREVENTED HER FROM TURNING THE STEERING WHEEL. THE CONTACT'S MOTHER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, PENDING THE INSURANCE COMPANY'S INVESTIGATION AND ANALYSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 56,500.
Nov 16, 2015
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
STEERING ,HARD TO KEEP IN LANES,LOUD HARD RIDE. WHILE TEST DRIVING MY 2013 KIA OPTIMA I TOLD MY SALES PERSON THAT I WAS HAVING TROUBLE KEEPING KEEPING IT ON THE ROAD. HE SAID THAT'S B/C ITS A NEW CAR. IT'LL EASE UP. I THOUGHT IT WAS LOUD & TOOK SMAL BUMPS LIKE A BIG POT HOLES. AND THE GAS PEDAL & ACCELERATION WAS WIERD. HE SAID BRING IT BACK & THE SERVICE DEPARTMENT WILL DRIVE IT & FIX IT. DON'T WORRY. WELL AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT THEY SAID THEY COULD NOT EMULATE THE PROBLEM. I ASKED THEM TO LET ME DRIVE WITH SERVICE PERSON. COULD NOT DO. BREAK IT IN & IT'LL GO AWAY. WELL AT 11,000 MILES TOOK IT BACK & COMPLAINED . SAME ANSWER. NOW 19,703 MILES NOT ONLY DO I HAVE THE SAME PROBLEMS .THEY GOT WORSE. IN ADDITION MY PAINT SCRATCHES & CHIPS SO EASY THAT THERE HAD TO BE SOMETHING WRONG WITH MY PAINT. BACK TO SERVICE & BODY WORK THEY TOLD ME THAT WAS NORMAL. BRING IT IN FOR DETAILING & WE WILL GET IT LOOKING LIKE NEW! DON'T HAVE $175.00 TO DO THAT . I DO NOT GET CLOSE TO QUOTED GAS MILEAGE. IT HAS A MIND OF ITS OWN IT ACCELERATES & GEARS DON'T SHIFT .IT TAKES OFF OR DOESN'T ALL BY ITSELF. SEEMS LIKE TRANSMISSION TROUBLE. ITS SO LOUD I CANNOT USE HANDS FREE PHONE & CONVERSATIONS ARE DIFFICULT. THE STEERING IS SO OFF, I'M AFRAID I'LL GET PULLED OVER & FINED. VERY HARD TO KEEP ON ROAD. AND MY CAR SQUEAKS AS YOU GET IN & OUT OF MY CAR. VERY DISAPPOINTED. I WANT AN INVESTIGATION . I'M AFRAID IT WILL BE IN AN ACCIDENT & HURT MYSELF & OTHERS.
Sep 13, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE IN REVERSE BACKING UP ON STEEP DRIVEWAY, FOOT ON FUEL PEDAL, CAR BEGAN ITS AUTOMATED HILL HOLDING FUNCTION, WHILE IN REVERSE, HEARD HIGH RPM, TRANSMISSION WAS SLIPPING INTO NEUTRAL, CAR BEGAN ROLLING FORWARD, PUT FOOT ON BRAKE, BRAKE FAILED, CAR ACCELERATED RAPIDLY, AND ENGINE DIED, THEN HIT THE WALL INSIDE THE GARAGE. I ESTIMATED, SPEED AT TIME OF IMPACT APPROXIMATELY 10 TO 15 MPH. NOTICED ANOTHER ENTRY FILED SIMILAR TO THIS,HAD SAME FUEL, BRAKE FAIL SYMPTOMS. *TR
Feb 19, 2015
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS SITTING AT A STOP SIGN WAITING TO CROSS TWO LANES, WHEN CLEAR I PRESSED THE GAS PEDAL . THE TIRES SPUN A LITTLE ON SOME ANTISKID; AS A RESULT THE TRACTION CONTROL INTERVENED. THE CAR SEAMED TO LOOSE ALL POWER!!. WITH TRAFFIC ON ITS WAY I DRIFTED ACROSS ONE LANE BEFORE GETTING FULL POWER BACK. THIS TCS IN MY 2013 KIA OPTIMA IS NOT SAFE-- SOMEONE IS GOING TO GET KILLED! WHAT SHOULD I DO !? *TR
Feb 17, 2015
STEERING,SUSPENSION,STRUCTURE
1 complaint
HAVING PURCHASED THE CAR ON 12/11/14 MY DAUGHTER DID NOT HAVE MUCH EXPERIENCE DRIVING THE CAR.... ON DECEMBER 27 SHE "LOST CONTROL" OF THE CAR, AND RAN INTO THE WALL ON A BUSY HIGHWAY IN CHICAGO. THE ACCIDENT OCCURRED ON A DRY EVENING, AND SHE EMPHATICALLY STATES THAT SHE DOES NOT KNOW HOW SHE LOST CONTROL OF THE CAR, AND THAT IT WAS PULLING TO THE LEFT. THE ONLY RATIONALE CONCLUSION WAS THAT SHE MIGHT HAVE HAD A TIRE BLOW OUT. THAT IS, UNTIL A FRIEND RECOMMENDED I CHECK THE WEB, AND CHECK IF OTHERS MAY HAVE BEEN OR ARE EXPERIENCING THE SAME THING. ALTHOUGH I HAD DONE MY DUE DILIGENCE WHEN RESEARCHING THE CAR E.G. RECALLS, KNOWN PROBLEMS, ETC. PRIOR TO PURCHASING THIS CAR, I DID NOT CHECK SPECIFICS SUCH AS STEERING. LONG OF THE SHORT, TWO DAYS AFTER THE ACCIDENT AND WHEN I GOOGLED STEERING PROBLEMS, THIS SITE HTTP://WWW.CARCOMPLAINTS.COM/KIA/OPTIMA/2013/STEERING/STEERING.SHTML WAS ONE OF THE FIRST TO SHOW UP. I WAS AMAZED TO FIND 35 COMPLAINTS IN REFERENCE TO THE SAME STEERING ISSUE. AFTER READING THE COMPLAINTS I AM I CONVINCED THAT THIS STEERING ISSUE IS THE CONTRIBUTOR TO MY DAUGHTER'S ACCIDENT. IT IS THE ONLY LOGICAL EXPLANATION OTHER THAN A BLOW OUT. I THINK THIS MAY BE A RESULT OF THE STEERING PROBLEMS ASSOCIATED WITH THE 2013 OPTIMAS. I WONDER HOW MANY ACCIDENTS OR DEATHS IT IS GOING TO TAKE FOR KIA TO ADMIT SOMETHING IS NOT RIGHT AND DO THE RESPONSIBLE THING? IT SOUNDS AS THOUGH THERE NEEDS TO BE A MANUFACTURERS' RECALL BEFORE A FATAL ACCIDENT OCCURS, IF IT HASN'T ALREADY .... *JS
Dec 30, 2014
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE TRACTION CONTROL SYSTEM IS DESIGNED SO POORLY THAT WHEN I PULL INTO TRAFFIC FROM A STOP I HAVE TO DISABLE THE SYSTEM COMPLETELY OR RISK BEING A SITTING DUCK IN THE MIDDLE OF AN INTERSECTION. IT SEEMS THAT IF THE TRACTION CONTROL SYSTEM DETECTS ANY AMOUNT OF TIRE SLIPPAGE IT CUTS POWER TO BOTH WHEELS COMPLETELY. YOUR INSTINCT IS TO PRESS THE ACCELERATOR HARDER TO MAKE THE CAR GET OUT OF THE INTERSECTION WHICH CAUSES THE WHEELS TO SLIP WHEN THE CAR REAPPLIES POWER AND THE WHOLE PROBLEM STARTS AGAIN AND YOU ARE STILL IN THE INTERSECTION. THE POWER IS CUT SO DRAMATICALLY THAT IT IS ALMOST AS IF THE BRAKES ARE BEING APPLIED AND VEHICLE OCCUPANTS LURCH FORWARD. AFTER A SECOND OR TWO THE VEHICLE GRADUALLY REAPPLIES POWER. THE ONLY WAY TO AVOID THIS IS TO DISABLE THE SYSTEM WHICH HAS TO BE DONE EACH TIME YOU START THE CAR. IF YOU FORGET TO DISABLE IT YOU ARE FUMBLING ON THE DASH WHILE DRIVING TO DISABLE IT. WHEN I REPRODUCED THE EVENT AT THE DEALERSHIP THEY SAID THAT THIS WAS HOW THE SYSTEM IS DESIGNED TO WORK. ALL IT TAKES IS A COUPLE ROCKS ON THE GROUND, A LITTLE RAIN, OR EVEN A HEAVY FOG AND THE SYSTEM WILL COMPLETELY KILL THE POWER FOR BETWEEN 1 - 2 SECONDS WHEN YOU START OFF FROM A STAND STILL. *TR
Dec 04, 2014
AIR BAGS,SEATS
1 complaint
I WAS INVOLVED IN A MVA ACCIDENT ON 9/24/2014. I WAS STOPPED AT A LIGHT, FACING EAST, TURNING TO GO NORTH, IN SC IA A MAN RAN A RED LIGHT, COMING WESTBOUND AT A HIGH RATE OF SPEED HIT THE TRAFFIC GOING SOUTH BOUND WHICH IN TURN THE 1993 FORD EXPLORER HIT ME HEAD ON. PUSHED MY 2013 KIA OPTIMA 40FT FROM THE LIGHT. THE IMPACT WAS PRETTY INTENSE AND I WAS HIT HEAD ON AND NO AIR BAGS DEPLOYED, AS I LOOKED IN THE BACK SEAT MY BACK SEATS WERE LAYING DOWN, BEFORE THE IMPACT THEY WERE IN A UP POSITION AND FULLY LOCKED..UPDATED 10/17/14 *BF UPDATED 3/30/15 *JS *TR
Oct 11, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
WHEN STOPPED AT A STOP SIGN OR LIGHT AND TRYING TO GO AFTER THE LIGHT TURNS GREEN ACCELERATOR WON'T GO DOWN AND MOVE CAR FORWARD BECAUSE IT STICKS AND I HAVE TO TAKE FOOT OFF ACCELERATOR AND PUSH IT DOWN AGAIN TO GET IT TO GO. THIS IS NOW HAPPENING EVERY DAY FROM TIME TO TIME. TAKING IT TO THE DEALER TOMORROW BECAUSE I FOUND NO RECALLS ON THIS CAR LISTED YET. *TR
Jul 23, 2014
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
I HAVE FOUND THE TRACTION CONTROL TO BE TOO DRASTIC AT TIMES. WHEN PULLING ON TO A HIGHWAY THERE IS USUALLY A SMALL BUMP (DIFFERENCE IN HEIGHT, ABOUT 2", BETWEEN THE ROAD AND THE PARKING AREA). IF I'M ACCELERATING (WHICH YOU USUALLY HAVE TO DO TO GET ONTO A BUSY ROAD), WHEN THE CAR GOES OVER THE "SMALL BUMP" THE TRACTION CONTROL KICKS IN AND THE CAR LOSES A LOT OF THE POWER YOU NEED TO AVOID THE ONCOMING TRAFFIC. THE TRACTION CONTROL CAUSES THE CAR TO COME TO A "ROLLING STOP". THIS SEEMS A LITTLE TOO EXTREME TO ME AND I FEEL LIKE THIS WILL CAUSE AN ACCIDENT AND POTENTIAL LOSS OF LIFE. I HAVE OWNED 4 OTHER CARS WITH TRACTION CONTROL (2 SATURNS, 1 CORVETTE, AND A KIA FORTE). NONE OF THE VEHICLES MENTION HAD AN ISSUE LIKE THIS. USUALLY THE TRACTION CONTROL WILL "GRADUALLY" SLOW DOWN THE WHEEL OR WHEELS THAT ARE TURNING FASTER THAN REQUIRED. THE OPTIMA ALMOST COMES TO A COMPLETE STOP, LOSING 95% OF IT'S POWER ON JUNE 6, 2014 I RETURNED THE CAR TO THE DEALER (FETTE KIA). I WAS ABLE TO REPRODUCE THE PROBLEM AND THEY SAID THIS WAS HOW THE CAR WAS DESIGNED. THE ISSUE HAS OCCURRED NUMEROUS TIMES THE DATE ABOVE WAS USED TO COMPLETE THE FORM. *TR
Jun 17, 2014
ELECTRICAL SYSTEM,TIRES
1 complaint
CAR SOMETIMES WILL NOT START WHEN BRAKE PEDAL IS PRESSED & ING SWITCH IS PRESSED ??? *TR
Mar 23, 2014
VISIBILITY,STRUCTURE
1 complaint
THE SUNROOF ON MY 2013 KIA OPTIMA EXPLODED OUT WARDS RAINING BROKEN GLASS DOWN ON MY HEARD. THE CAR WAS NOT STRUCK BY ANY OBJECT AND NO CARS WERE AHEAD OF ME ON THE ROAD. THERE WAS A SLIGHT CREAKING NOISE AND THEN A VIOLENT EXPLOSION LEAVING AN UP TURNED CRATER IN THE GLASS ROOF. THE CAR IS CURRENTLY AT THE DEALER AND THEY DENY ANY KNOWLEDGE OF PROBLEMS WITH ANY SUNROOFS DISPUTE THE RECALL ON SIMILAR ROOFS ON OTHER KIA AND HYUNDAI MODELS. *TR
Mar 03, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
REGARDING TO THE PREVIOUS COMPLAINT, VEH WAS TAKEN TO DEALER ON 3/15/2013 TO ADJUST THE ALIGNMENT UNDER WARRANTY DUE TO THE ALIGNMENT ISSUE STARTING AFTER THE ENGINE WAS REPLACED AT 3,400 BY THE DEALER. LEFT THE DEALER AND IMMEDIATELY NOTICED THAT THE STEERING WHEEL WAS NOW TURNED TO THE LEFT AND THE VEHICLE WAS PULLING TO THE RIGHT. THE CAR PULLED TO THE RIGHT SIGNIFICANTLY. THE SAME DEALER WAS CONTACTED ON 3/18/13 REGARDING THE ISSUE. DUE TO THE RECENT ENGINE REPLACEMENT, ONE ALIGNMENT TRIP AND A DISTANCE OF ROUGHLY 50 MILES TO THE SHOP, THE DEALER AUTHORIZED A LOANER TO BE BROUGHT TO MY PLACE OF EMPLOYMENT SO THAT THE DRIVER COULD TAKE THE VEH TO HE SHOP. VEH WAS PICKED UP THAT EVENING AT THE DEALER AND STEERING WHEEL SEEMS TO BE LEVEL. THERE IS STILL A LEFT TO RIGHT CONSTANT HANDLING ISSUE AND VEHICLE SEEMS TO HAVE A VIBRATION UNDER 35 MPH. VEH HAS NOW SPENT 11 DAYS IN THE SHOP (9 DAYS FOR ENGINE REPLACEMENT AND 2 DAYS FOR TWO ALIGNMENTS) AND HAS BEEN OWNED FOR JUST UNDER 12 WEEKS. VEH IS ALSO SLOW/SLUGGISH LEAVING A STOPPED POSITION AND MPG'S ON CRUISE CONTROL SET AT 60MPH HAVE FALLEN FROM 33MPG TO 29.5MPG SINCE ENGINE REPLACEMENT. DATE COMPLAINT FILED: 03/13/2013 COMPONENT(S): ENGINE AND ENGINE COOLING DATE OF INCIDENT: 03/11/2013 NHTSA ID NUMBER: 10502730 MANUFACTURER: KIA MOTORS CORPORATION VEHICLE IDENTIFICATION NO. (VIN): 5XXGN4A70DG... SUMMARY: DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR
Mar 22, 2013
VISIBILITY,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SUNROOF GLASS EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE RESULTS OF THE INSPECTION WERE INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,000. *TR
Mar 19, 2013
Frequently Asked Questions
How many problems does the 2013 KIA Optima have?
The 2013 KIA Optima currently has 1325 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 KIA Optima?
The most common problems reported for the 2013 KIA Optima are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 KIA Optima problem data come from?
All problem and complaint data for the 2013 KIA Optima comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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