2015 KIA Optima Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
957
Complaints Reported
Complaints by Component
ENGINE
403 complaints
The engine in my 2015 Kia Optima suddenly seized due to connecting rod bearing failure at approximately 55,000 miles. This vehicle is known to be affected by the Theta II engine defect. I was never aware of the seriousness of the recall software update and did not receive meaningful notice that failure to install it could result in catastrophic engine failure. Kia has denied engine warranty coverage solely because the software update was not installed prior to failure, despite the defect existing regardless of software.
Dec 16, 2025
My 2015 Kia Optima (VIN [XXX] ) experienced sudden engine failure and stalled while driving at approximately 90,000 miles. There was no oil pressure warning light and no knocking prior to failure. The check engine light illuminated shortly before the stall. Kia is denying engine coverage solely because an ECU/KSDS update was not performed. I was never notified of this update because Kia had an incorrect address on file for me. This failure is consistent with known Theta II connecting rod bearing defects that have resulted in recalls and warranty extensions. I believe this is a safety-related defect and am requesting review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 15, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the check engine warning light was illuminated several minutes before the engine seized. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that because the previous owner did not have an unknown software update performed, the repair was not covered under warranty. The failure mileage was approximately 138,000.
Dec 10, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had occurred while driving on the highway. No warning lights were illuminated. The contact used a portable diagnostic machine but failed to retrieve a fault code. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer. In addition, the contact was informed of an unknown recall for the year, make, and model vehicle. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the vehicle was purchased used. In addition, the contact was informed that the recall mileage limit was 100,000. The failure mileage was approximately 99,325.
Dec 10, 2025
My engine failed in my 2015 Kia Optima. I took it to the Kia dealership in my city, and was advised to provide documentation of oil changes. In which I did, and was told that coverage for the engine recall was denied due to one gap where I went roughly 15,000 miles without an oil change. When asked when this gap was, they stated in 2021, and I asked how can I get documentation of that if I don’t have the receipt from that long ago. They stated that they need documentation to be able to approve the engine to be covered under the recall. it has been advised that Kia would have to prove exceptional neglect, in which one gap from 2021 is not exceptional neglect. I called the Kia. Customer service complaint line and filed a complaint with a case number, and was told that there’s nothing they can do without that documentation from that one gap. In which I asked to escalate this to a manager or supervisor and was told I could not do that. when I called the Kia dealership to see options, all they kept doing was trying to persuade me to just buy a new car asking don’t you just want a new car. I am without a vehicle and I have two kids that I need to help get to and from school doctors appointments as well as after school activities. I do not believe that a one gap should disqualify you from coverage of an engine under the recall.
Oct 21, 2025
+ 398 more complaints for this component
UNKNOWN OR OTHER
71 complaints
The paint is cracking and peeling off by the back window on the roof creating rust areas.
Nov 16, 2025
Paint peeling
Aug 16, 2025
Well my paint is peeling everywhere I only had car 4 years, I can barely wash it because the car wash takes more paint off, I seen Hyundai do a paint recall or something like that so I'm wondering if it's the same for Kia.
Aug 12, 2025
Paint flakes and chips while driving or during car washes. Paint is "Snow White Peral". Numerous complaints have been filed about this paint to Kia as well. Kia needs to make this right.
Jun 26, 2025
I bought the car odometer and title both said 98xxx on the car. 3 days after I purchased the car the motor started knocking. Come to find out the actual miles are over 240,xxx. The mileage has been rolled back on the vehicle.
Apr 23, 2025
+ 66 more complaints for this component
STRUCTURE
46 complaints
We have the Arctic Snow white color on our Kia. The paint began peeling shortly after our purchase in 2016. It has continued to peel throughout the entire time we have owned the vehicle.
Sep 28, 2025
Paint is failing due to improper preparation during production. The vehicle is available for inspection if requested. The paint was inspected by licensed and lifetime collision repair specialist. Paint can not simply be touched up. Entire car needs stripped to bare metal and repainted to fix issue. Other manufacturers have had recalls for this same issue. Why has Kia not been held accountable for this?
Sep 23, 2025
White paint on roof and around door is flaking off in large sections. No accident. Not covered under warranty. Appears to be a known issue with Snow White Pearl paint on Kia vehicle - widespread paint failure can affect visibility, resale value, and long-term corrosion.
Sep 15, 2025
The car is a 2015 model and as shown in the pictures, the paint on the tail is damaged. This is a defect of the manufacturer.
Aug 07, 2025
The paint on my 2015 Kia Optima is severely peeling off, especially on the trunk, hood, and driver-side pillar. The passenger side also has some peeling. This is not a minor cosmetic issue — it significantly affects the vehicle’s appearance and long-term durability. Many other owners of this model have reported the same issue, indicating a widespread paint defect. I contacted Kia through several official channels and received no response. I believe this is a manufacturer defect and should be addressed as a broader consumer issue.
Jul 10, 2025
+ 41 more complaints for this component
STEERING
41 complaints
Steering sticks in the center position. Makes it difficult to maintain a straight line.
Mar 27, 2025
The contact owns a 2015 Kia Optima. The contact stated that the steering column was previously replaced due to power steering failure. Additionally, the contact stated that while driving 70 MPH, the vehicle lost power steering functionality inadvertently, and veered to the right lane unintendedly. The anti-skid and the power steering warning light was illuminated. The contact pulled to the side of the roadway. The contact stated that he turned off and restarted the vehicle; however, the failure persisted. The contact stated that he was able to continue driving using physical strength to steer the vehicle. The vehicle was taken to the dealer, who informed the contact that the earliest availability for diagnostic testing was September 8, 2023. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 80,000.
Aug 23, 2023
The steering wheel sticks at the 12 o'clock position. Typically in cooler weather. It is very noticeable at highway speeds. The same thing was documented in the 2012 - 2014 models under TSB CHA 060. I took it to the dealer in 2016, but they couldn't duplicate the issue. I have recently moved from SC to KY. The problem is more pronounced in cold weather. I have to use both hands to keep the car straight on the highway.
Jan 05, 2023
Vehicle lost power steering completely. Has been inspected. Steering wheel sensor needs to be replaced. ABS light active as well as steering wheel light. No reason as to why this happen but it seems to be and ongoing issue for Kia Optima owners after reading other reports online.
Sep 24, 2022
Sticking Steering. Steering Wheel seems to 'stick' at a 12 o'clock position causing an 'over steering' problem. You drift from left to right as the Electronic Steering tries to correct the drivers reactions to the Sticking. This is an obvious 'DEFECTIVE' part and can cause a loss of steering. Kia Consumer Assistance Center does not recognize this as a serious problem, maybe you will. This will be my 3rd Steering Column replacement. (1) Original, (2) Replaced at 7,500 miles, (3) replacing at 99,600 miles. Please look into this. Kia needs to 'Recall' their cars before people get killed.
May 26, 2022
+ 36 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
25 complaints
The incident took place on Sunday, December 30th. I was driving to pick up my children from their father and on our way home my car stopped accelerating entirely. This had only happen one other time a few days prior. I was in a gas station parking lot and initially when I turned my car on and went to put it into drive it wouldn’t accelerate. I thought that was odd so I did the only thing I knew how to, I checked my oil levels. Levels were full and no other issues were there. The check engine light had popped up when I turned my car back on but my car did accelerate so I thought nothing of it. I took my car to auto zone for a diagnostic and they told me my “B cam shaft” sensor needed to be moved and that could be causing the engine light to come on and ticking in my motor. I called a few shops getting quotes and eventually was forced to tow to the closest shop to me after my car refused to start overall. They replaced the battery and the b cam shaft censors and still were unable to get the car started. They told me 3 recalls were open on my car, including the motor and to have it towed to Kia for a full replacement. After calling Kia to have the repairs done, they refused me service based on a previous owner not handling prior recalls.
Dec 03, 2025
All recalls were not done false input information they never fixed engine bearing recall I’m getting a consultant to handle all the false information being provided by Kia Federico in woodriver
Oct 14, 2025
I have repeatedly been denied service by KIA Customer Service and KIA Dealerships regarding my safety recall. This ongoing issue has caused significant stress and inconvenience. I am simply requesting that my recall be completed so I can safely operate my vehicle. Despite my efforts, I continue to receive invoices for repairs while being denied the necessary service. I am frustrated by the lack of support and resolution.
Aug 29, 2025
My car started having electrical issues, started smoking and stopped completely while driving, now it won’t turn on / start
Jul 09, 2025
I was driving on the freeway when I noticed smoke coming out of my hood. I immediately exited the freeway, pulled over, popped the hood open, and my engine was on fire. There were no warning lamps on my dash. I don’t know which components were involved and inspection of the components after was not possible, because everything under the hood burned by the time firefighters responded.
Jun 02, 2025
+ 20 more complaints for this component
ELECTRICAL SYSTEM
23 complaints
In September of 2025, my radio and back up camera stopped working. I contacted Hayward Kia and was informed by staff member, Eraca Craig, that my 2015 Kia Optima needed a software update that was covered by a recall. I waited several weeks for the dealership to contact me once the update was available. During the waiting period my car's battery started to drain intermittently. I had to have the battery recharged multiple times by AAA. The battery would stay charged for a few days, maybe a week, then I'd experience the same issue. AAA towed my car to Kia Hayward on October 3, 2025. They charged my battery and kept my car over night to see if the battery would stay charged, it did not. Eraca told me that the AC Delco battery I purchased on January 16, 2025 was not "compatible" with my car. She recommended a factory Kia battery which I purchased on October 7, 2025. By November 1, my Kia battery had drained. AAA recharged the battery and it held a charge until November 25, 2025. When I took my car to Kia on November 11, 2025 for the software update, I was told that the update did not apply to my malfunctioning radio and camera therefore I needed to replace the entire unit for $4,080.49. On December 6, 2025 I had a diagnosis performed on my car, it reported codes C1102, B1102, B1112, and P000. C1102 indicates an issue with the HECU. My 2015 Kia Optima has had three recalls related to the HECU (#SC284,#SC212, &#SC197). On December 8, 2025 I made a request, via e-mail, to Eraca Craig that my HECU be inspected for leaks and to have the HECU fuse replaced. I understand that these services were recorded as performed in the past, but I need them performed again because I'm not satisfied that Kia has remedied the situation. I've also filed complaints with the Kia Customer Care Center. My case numbers are #25697367 and #25723089.
Dec 09, 2025
My car caught on fire just sitting under the carport. The investigator said that it was electrical. Our neighbor seen it and told us to get out the house and started popping. I tried to get in for the brake line but no one would call me back to see about it. When I go thru water and get on the brake it jerk like.
Jun 28, 2025
The contact owned a 2015 Kia Optima. The contact stated while driving 40 MPH, he noticed an abnormal burning odor; however, the temperature gauge did not indicate that the vehicle was overheating. The contact stated that upon noticing that the burning odor was becoming stronger, the contact pulled to the side of the road and turned off the vehicle. The contact stated that while exiting the vehicle, he noticed flames coming out through the upper part of the hood, near the windshield. The contact opened the hood and noticed that there was fire under the hood. The contact stated that the fire expanded, and the vehicle significantly burned from the front end to the rear seats. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. The fire department advised the contact that the fire was caused by an electrical or mechanical failure. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 101,000.
Oct 07, 2024
Hello, I am writing a complain in hopes of getting some type of help to try and recover damage on my car. I own a KIA OPTIMA 2015 and sometime in November of 2023 I received a letter in the mail stating the car had a recall on it that could result in the car catching on fire. While I was waiting for the remedy letter to come in less than a month after I received the recall letter the car randomly caught on fire. I strongly believe that it had to do with the recall because the car was Fine before that and had no check engine light on or anything on the dash board. The car was parked in the backyard of my residence in which the letter did warn to park away from any residence if any light was on in the car but at this time no warning light was shown on the dashboard. At this time I was taking my brother who is a minor to school when it happened.It was around 8am in the morning when I had turned on the car to let it warm up and as I ran inside the house for less than 2 minutes I came back to the car shut off making a weird noise. When I tried to turn it back on it took less than a minute and it started to catch on fire. I did have to call the fire department as the flames moved fast and were uncontrollable. My insurance unfortunately was no help in helping recover anything and when I reached out to the kia company after 2 long months of waiting on answers I was told that they could not offer no type of reimbursement as they aren't sure how or why the fire started. They said that the fire started in the compartment of the passenger side which the recall letter did mention something similar to that.Kia company does not want to take any responsibility in their mistakes and just brushed me off. I am now left with no car and a bill that I am waiting for in the mail from calling the fire department. Not only was my life in danger but so was my brother as he did suffer a panic attack from how scared he was that day. Please assist in what I can do next. Thank you
Mar 21, 2024
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 75 MPH, the vehicle lost power and the check engine light was illuminated. The vehicle was parked at the residence. The vehicle was taken to an independent mechanic where it was diagnosed that a handheld diagnostic machine provided code: P1326 where the knock sensor needed to be replaced. On another occasion, while driving at 20 MPH, the vehicle stalled. The contact attempted to start the vehicle again but observed smoke and flames emanating from the engine compartment and exited the vehicle. The fire department extinguished the fire. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the knock sensor needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 152,451.
Feb 05, 2024
+ 18 more complaints for this component
SERVICE BRAKES, HYDRAULIC
23 complaints
The contact owns a 2015 Kia Optima. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) in October of 2020. The vehicle was taken to the dealer, who tested the vehicle to determine that the vehicle was not leaking brake fluid. Approximately 5 years later the ABS, traction control, and brake light illuminated, causing the vehicle to hesitate and jerk while driving. The contact stated that there was a burning oil odor coming from the vehicle. The contact inspected the vehicle and noticed the modulator valve was leaking oil, causing it to leak out of the vehicle when the cap was removed. The contact noticed oil on the skid plate underneath the oil pan. The vehicle was towed to the dealer, who diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,600.
Apr 08, 2025
The contact owns a 2015 Kia Optima. While the contact's wife was driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was started, and the vehicle was driven to the residence. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under recall or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 95,743.
Feb 21, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, he smelled a burning odor permeating throughout the interior of the vehicle, prompting him to discontinue driving the vehicle. After a visual inspection of the exterior of the vehicle, the contact observed what appeared to be a hydraulic fluid leak underneath the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulics); the VIN was included, but the vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Jan 10, 2025
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, check engine warning light remained illuminated with a burning odor inside the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 150,000. Parts distribution disconnect.
May 24, 2024
The contact owned a 2015 Kia Optima. The contact stated that while the vehicle was parked in the garage and plugged up, the contact's son heard an abnormally loud pop and discovered that the vehicle caught on fire which extended to the home. The contact and her son were able to safely exit the home and no injuries were sustained. The origin of the fire was unknown. The Fire Department was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The contact received NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
May 20, 2024
+ 18 more complaints for this component
UNKNOWN OR OTHER,ENGINE
22 complaints
The car just shut off
Sep 12, 2025
I am writing to file a complaint regarding a 2015 Kia Optima I purchased from Synergy Auto Deals LLC (formerly located at 1001 S State Road 7 Hollywood, FL 33023). The dealership failed to disclose a critical open safety recall on the vehicle at the time of sale, which I believe violates consumer safety standards and puts me at significant risk. Details of the Complaint 1. Undisclosed Safety Recall: • The vehicle has an open safety recall that was never disclosed during the purchase process. I only became aware of the recall after the sale, which has caused significant inconvenience and concern about my safety. 2. Dealer Misrepresentation: • In addition to failing to disclose the safety recall, the dealership misrepresented other aspects of the sale, including the price and fees, and employed deceptive practices during the loan approval process. 3. Expenses Incurred: • As a result of these issues, I have incurred additional costs, including: • Gas mileage to address the recall issue • New tires • Monthly payments for a vehicle that was sold under false pretenses • Insurance payments • Costs for repairs related to the recall Vehicle Information • Year: 2015 • Make: Kia • Model: Optima Desired Resolution I am requesting the NHTSA to: • Investigate this dealership’s practices, particularly regarding the failure to disclose safety recalls. • Assess whether this case is part of a broader pattern that may require additional enforcement actions. • Provide guidance on any potential remedies or reimbursements available for these safety-related violations. Thank you for your attention to this serious matter.
Jan 19, 2025
Engine may be blown not sure what all is affected. Engine died while driving. Trying to start makes a loud knocking in engine compartment.
Sep 08, 2024
Hi I have a 2015 Kia optima white(pearl). Like many other white Kia’s on the road, my paint is continuously simply flaking off. This problem is being ignored by Kia which is very frustrating. How is it that Kia is able to avoid this problem when several Kia’s are having the same problem but because our cars are “ out of warranty” for the useless first 3 years paint warranty they claim to have it’s ok. It’s outrageous a 2015 shouldn’t be having paint problems that insane to even think about.
Aug 21, 2024
Driving to work, that is less than 5 miles, started to hear a noise then car just stopped, called roadside assistance , towed to dealership. Had to wait for their diagnosis… I should be under my warranty. I have 44,400? Miles so under 100,000 miles. Has 10 yr warranty also but is 9 years old. Car paid off. They diagnosed rod bearings out and need a new engine—- m/b 6700.00 to replace engine. It should be under warranty- they said they had 4 recalls on that car/ make & model. I was never NOTIFIED so that is now supposedly null & void my warranty because they said my problem.
Apr 06, 2024
+ 17 more complaints for this component
ENGINE AND ENGINE COOLING
16 complaints
The contact owns a 2015 Kia Optima. The contact stated that while his son was driving at 60 MPH, the instrument panel was entirely illuminated, and he pulled over. There was smoke inside the cabin. The occupants were able to exit the vehicle. An independent mechanic opened the hood and noticed a fire. They were able to extinguish the fire. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt had failed and had broken. There was friction from the drive belt, which caused the fire. The vehicle was not repaired. The manufacturer was contacted, who opened a claim. The manufacturer had called the contact, but no further assistance was provided. The approximate failure mileage was 114,000.
Sep 26, 2025
See attached document for complaint.
Jun 11, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 75 MPH, the vehicle independently decelerated to approximately 60 MPH. The contact stated that the check engine warning light was flashing. The vehicle was towed to the local dealer, but the cause of the failure was not yet determined. The contact stated that a knock sensor was installed to monitor the engine performance. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000. The VIN was not available.
Jun 04, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle started to lose motive power. The contact pulled off the roadway and heard an abnormal grinding sound coming from underneath the vehicle. The contact turned off the vehicle and the vehicle was unable to be restarted. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and determined that the engine needed to be replaced. The contact was advised that the following DTC were retrieved: P0076; P0079; B2519; B2521. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that there was no recall on the VIN for the engine. The failure mileage was approximately 140,000.
May 20, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, the engine stalled. The engine would decrease in engine RPMs. The vehicle was able to restart however the failure recurred. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed and the contact was provided manufacturer's recall number: PI1802A. The manufacturer was contacted and informed the caller the ECU Logic Upgrade should have been completed first before the engine could be repaired. The failure was recurring and the contact parked the vehicle to be not driven no longer as it was a safety concern. The failure mileage was 84,850.
Dec 23, 2024
+ 11 more complaints for this component
AIR BAGS
15 complaints
Driving on [XXX] to Eureka, Ca. Just outside of Laytonville, CA. the vehicle in front of me swerved into oncoming traffic lane (no vehicle in his way) to go around rock, then rock was there, I swerved to the right, but hit the rock, went up on embankment, flipped over and slid to a stop. There is an upcoming California Highway Patrol report from Mendocino County, with support witness (PG&E employee) statement given to California Highway Patrol. No airbags deployed throughout the car. Pictures attached of inside and outside vehicle. No deployment of airbags was written into the report from auto wreak retriever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 10, 2025
The airbag light is on indicating an error within the system
May 30, 2025
The contact owns a 2015 Kia Optima. The contact stated that the driver's side air bag warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,827.
Jan 02, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the air bag warning light illuminated. The contact stated that two independent mechanics were sent to the residence to diagnose the vehicle. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.
Oct 22, 2024
Possible clock spring failure. Symptoms - Air bag light remains on and lost functionality on left side of steering wheel. Not covered under recall, but 2016 year is covered. My vehicle appears to have a mix of 2015 & 2016 parts (specifically front brakes). No aftermarket changes to brakes or steering clock spring.
Sep 06, 2024
+ 10 more complaints for this component
POWER TRAIN,ENGINE
12 complaints
Vehicle experienced sudden loss of power while driving when cylinder 3 completely failed (0 PSI compression). Metal particles found in oil and excessive oil consumption (1 pint/100 miles). KIA dealer diagnosed as piston rings but ignored metal in oil that suggests bearing failure covered under recall campaign. Refused proper diagnostic testing. Vehicle now unsafe to drive with failed cylinder that could cause complete engine seizure while driving. Kia had all recommended services and oil changes since acquired in 11/2016. These service records demonstrate the progression of my vehicle's engine issues, from early oil consumption problems documented by York Auto Care in July 2023 (3 quarts low) to complete cylinder 3 failure with zero compression confirmed by Kia's own diagnostic testing in May 2025. Despite this documented history and Kia's own test results showing catastrophic engine failure, they have denied warranty coverage under their engine campaign that specifically covers bearing-related failures on my 2015 Kia Optima 2.4L.
May 20, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, or while at a complete stop, the vehicle would shut off without warning. The vehicle would resume normal operation upon restart of the engine. The vehicle was taken to a dealer for an inspection; however, the dealer was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 88,000.
Aug 05, 2024
Engine locked in while driving on road No power an won’t start
Jul 19, 2024
My 2015 Kia Optima EX with 56,462 miles which I am the original owner. On 09/07/2024, my vehicle oil light came on and the vehicle was taken to Weston Kia in Gresham, OR. This vehicle has had regular oil changes every 3,000 miles since purchased performed at Weston Kia. The service department found a leaking oil pressure switch and preformed the repairs totaling $248.60 on 09/08/2023. Per Kia 10yr/100,000 Powertrain warranty for original owner "In the Engine: Cylinder block, cylinder head and all INTERNAL PARTS, timing gear, seals and gaskets, valve cover, flywheel, OIL PUMP, water pump and turbo charger, pg. 6." I believe this part is covered per Kia warranty and the definition of drivetrain "A powertrain is a system inside a vehicle, in a car, a powertrain consists of the engine or motor and its internal components, such as the energy storage system, transmission and driveshaft." After reviewing all Kia warranty information and speaking to customer service at 800-333-4542 (Who stated the repairs are not covered), there is no information to the contrary that a oil leaking pressure switch that is located within the engine block is not covered. Kia would not provide any detailed information that shows this part falls outside of the terms of my 10yr/100,000 mile warranty.
Sep 08, 2023
Was driving down the interstate and engine cut off suddenly. Had to coast across several lane to pull over out of traffic. This was very dangerous. Had car towed home. Engine is locked up . Called Kia dealerships near me. Closest one is not accepting any engine replacement appointments at this time and don’t know when they can. Wouldn’t even give me a future appointment. Kia lawsuit website says my vin number is covered for engine replacement but I can’t get a dealer to even look at it.
Apr 10, 2023
+ 7 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
10 complaints
While driving my 2015 Kia optima I was getting ready to turn in to my residence.My car completely shut off but my lights had got dimmed.So I had it towed to the Kia dealership then proceeded to tell me it has three recalls on it.Then a customer service representative said that I would have to pay $200,and something dollars to have my car diagnostic done.Whoever I replied even with these recalls I have to pay for diagnostic test to be done she replies yes,but I’m thinking they are just trying to make money off customers.
Oct 04, 2025
DURING COVID 19 PANDEMIC GRIEVIANCE DEPRESION HOMELESSNESS RACISM CRITICISM HATE CYBERBULLY ATTACK I LIVE IN MY 2015 KIA OPTIMA I HAD [XXX] I HAD TBONE ACCIDENT IAM NOT FAULT FOR I HAVE ALL STATE INSURANCE I NEVER GET HELPED COMPENSATED THEY CLOSED MY CLAIMS I HAD MULTPLE CITATIONS 13 IN EL CAJON 4 IN SAN DIEGO 4 3 HOLLYWOOD 1 RIVERSIDE THAT I WASNT AWARE OF AS I WENT TO DMV TO RENEW MY CAR REGISTRATION I WAS BILLED FOR $1522 PAID $2200 FOR RENEWAL THERES PEOPLE WHO CROSSED MY LIFE WHO DAMAGED MY VEHICLE IT WASNT DRIVEABLE FOR ONE YEAR PARKED AT [XXX] THEN APRIL 2022 THIEVES INTENDED TO STEAL MY PERSONAL BELONGINGS THEY BROKE MY WINDOW ALL MY PERSONAL ITEMS WAS GONE IT WAS TOWED BY AGENCY HAD TO PAY $1000 WITH BUSTED WINDOWS MISSING PERSONAL ITEMS DENT TBONE ACCIDENT I SUFFERED BURDEN PAIN DEPRESSION EMOTIONAL DISTRESS WHILE I WAS BEING MOCKED CRITICIZED UNLAWFULLY I HAD TRAUMA THERE IS NO RELIEF RECOVERY IT DIDNT STOP THERE AFTER I PICKED UP FROM ROAD ONE TOWING AGENCY I HAVE IT TOWED MOVED PARKED IN [XXX] THEN MY ENGINE SEIZED UP WONT START IGNITION THEN BROUGHT KIA KEARNY MESA SERVICE DEALERSHIP JAN 1, 2023 THEN IT GOTTEN WORST MORE REPAIRS REPLACEMENT PARTS WHEN I HAVE LIFETIME WARRANTY ON MY ENGINE THEY INSTALLED BAD ENGINE REPLACED DEFECTS ON IT I WAS [XXX] MULTPLE TIMES NO PEACE OF MIND UNTIL PRESENT DEC 09, 2024 ALL THE REPAIR ORDERS WASNT BEING DONE PROPERLY. THEY PUT DAMAGES ON ME I GOT STRANDED MULTIPLE TIMES IN HIGHWAY FREEWAY INTERSTATE SIDE STREETS FOR ALL ISSUES ENGINE PROBLEMS THAT HAPPENED TO ME I COULDNT GET RECOVERY JUSTICE THEN [XXX] I HAD TRAFFIC COLLISION ACCIDENT IAM NOTAT FAULT I WAS BEING INTEROGATED BY KEMPER INSURANCE INVESTIGATORS TRYING TO ACCESS MY VEHICLE IMFORMATION DATA WHEN THEIR CLIENT HIT MY CAR FROM BEHIND I WAS WITH MOTHER WE BOUGHT HAD WHIPLASHED BACKPAIN WENT STRAIGHT TO E.R UNTIL NOW THEY WONT GIVE ME PEACE OF MIND I SUFFERED THE WORST PAIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 09, 2024
For the past month or two my vehicle hesitates to start on the first try. I can smell an odor at times when this occurs. Most recently it seems to occur more frequently when the outside temperature is warmer.
Aug 27, 2024
Drove this 15 Kia Optima on the highway when all of a sudden it lost power and died. There was no lights or symptoms prior to this happening. The vehicle ran as it should up until the other day, the Engine had no codes or lights on in the vehicle.. Then without any signs at all the vehicle stalled and almost caused an accident on the highway and the would not start. Barely made it to the breakdown lane. We had it towed to a shop and We spent some time checking the Kia over to find out the starter had melted. We installed a new starter and now the engine has a very loud knocking sound that was never there before. Based on reading the safety recalls and bulletins on this Kia and issues surrounding this vehicle online, we should meet the criteria for a claim. Can you help me please!!!!
Jun 07, 2024
Engine lost power and when restart was attempted, it could torn turn over. Tried restarting 3 times with no success. After this, smoke started coming from the hood. I opened the hood and noticed a small flame at the driver side bottom of the engine compartment. Flame intensified and grew and eventually I extinguished with a fire extinguisher. I had just replaced the starter that same week and replaced some wiring at a local car repair facility.
Oct 28, 2023
+ 5 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
10 complaints
Was driving down the highway and all of a sudden the car shut down in the highway lucky cars was not close by. Tried to crank it it would not crank would not take a boost it won’t say anything I had the battery checked at auto zone the battery is really good. The mileage on the Kia optima is 1,900 actual miles it will not crank or move it was very scary I called Kia customer service there wanted to charge me over $400.00 dollars to come get it and take it to the shop so it took me 2 days to find a tow to get it home and it still needs to go to the Kia shop
Apr 03, 2025
I NEED REMEDY COMPENSATION IN REGARDS OF MY RECALLS MY ENGINE WARRANTY WAS GONE AFTER BEING REPLACED DUE TO ENGINE SEIZED 01/01/2023 I HAD ENGINE WARRANTY SINCE 2020 AND NOW MY CAR WAS BEING REJECTED REFUSED REJECTED EXCLUDED IAM BEING DISCREDITED I OWN MY 2015 KIA OPTIMA I LIVED SLEEP IN MY CAR IAM HOING THROUGH FINANCIAL HARDSHIP SINCE 2021 I NEED LEGAL ADVICE HELP ASSISTANCE PLEASE
Mar 24, 2024
Driving on highway at 65 mph and engine just died with no warning. Almost got hit trying to get off the expressway to the side of road. Had car towed home and checked engine. Engine is seized up completely.
May 08, 2023
1.Since 1/17/23 I've had 5 occurrences of the car yanking me to the left as I am turning right. The steering wheel gets stiffed, the dashboard lights come one, car slows down and I have to park the car and turn it off and back on. When I turn it back on, no dashboard lights are on and the everything is back to normal as if nothing ever happened. I have taken the vehicle to the dealership 3 times for a diagnostics and nothing comes up. The vehicles computer is not even tracing the times the dashboard lights have turned on as it shows zero history and that is not the case. I have taken pictures and video of the dashboard lights and have showed the guys at the dealership but since there's no record on the dashboard computer/history, they're not able to determine the problem. 2.My safety has been put at risk as I can get involved in a car accident and involve others safety at risk as well. The vehicle doesn't give any prior signs when it's going to act up when turning to the right, therefore it can happen at any given time. The first time I was leaving a parking lot and it happened on the freeway feeder. I towed my vehicle to the dealership the first time as I was in fear of driving it only to be told they can't find the issue. 3.The dealership has ran 3 different diagnostics on 3 different occasions and nothing comes up. It is still unresolved. 4. Kia service department has inspected in on 3 different occasions since the first incident. 5. No warning lamps or warnings of any sort before the first incident.
Mar 29, 2023
Knock sensor replaced due to engine knocking did not fix the problem the cars engine does not work it julks and pulls really hard engine noise check engine flashing left me stalled on the main highway with my 2 children with no warning the car has engine oil to adequate levels maintenance was up to date
Mar 28, 2023
+ 5 more complaints for this component
EXTERIOR LIGHTING
10 complaints
Low beam head lights visibility maybe reaches 3-4 feet infront of car at max. Have upgraded bulbs twice to higher lumens but still must run hibeams at night. I drive mountain passes daily and must use hi beams, not safe for oncoming traffic.
Feb 17, 2025
When I drive at night the low beams are so dim I have to use high beams or fog lights to see.
May 06, 2023
REAR LED TAIL LIGHT ASSEMBLIES filling with water ! which could cause a short or electrical fire that could effect the driving of vehicle
Nov 07, 2022
THE MIRROR INSIDE THE LOW BEAMS IS NOT WORKING. IT DOES NOT ALLOW MY HEADLIGHTS TO PROJECT OUT. I BARELY SEE AT NIGHT. ONLY LIGHTS I HAVE ARE MY FOG LIGHTS AND HIGH BEAMS
Feb 04, 2020
MY LIGHTS BULB KEEP BLOWING, I HAVE REPLACE THE BRAKE LIGHTS,REAR LIGHTS AND HEAD LIGHTS AT LEAST THREE TIMES THIS YEAR, THERE HAS TO BE SOMETHINGS GOING ON TO CAUSE THIS TO CONTINUE TO HAPPEN.
Dec 05, 2019
+ 5 more complaints for this component
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
8 complaints
My motor bearing is knocking very loud I was refused service upon arrival dealer was making my service very complicated asking me to go dig up old receipts and various other things that was not actually caused for and I was at risk by driving the car there until it shut off due to engine failures when the car has fire risk and could possibly explode and they have confirmed it’s the engine but have not done any maintenance to my engine the check engine light flashes heavy non stop as well was even denied a loaner car still until today
Aug 14, 2025
While driving on freeway lights, flicker and car just dies. Steering goes out and lose control of vehicle. Then will randomly start up again
Jul 23, 2024
The vehicle caught fire
Apr 25, 2023
As I was driving on the Interstate, my car lost power and I was unable to push on my gas or use my brakes to slow down to pull off the interstate. Lights begin flashing with a warning that read “ Check Hybrid system. Stop vehicle and turn off engine. This is the second time this has happened but before my car shut off and didn’t turn back on. I was going to be hit by a semi truck had he not swerved around. Also, this the 5th time this week it has happened.
Oct 19, 2022
Vehicle lots brakes while driving, smell of gas and caught fire under hood. Engine had been completely replaced due to recall in January 2022 Vehicle was a complete loss, luckily son was able to get out.
Feb 19, 2022
+ 3 more complaints for this component
POWER TRAIN
8 complaints
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the residence and then to a local dealer where it was diagnosed with a wheel bearing failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.
Jul 17, 2024
Driving one day in Dec 2021, and there was a hybrid system warning and vehicle suddenly stopped on the road. Called tow truck. We were unable to put the car in neutral to tow. Had tow truck deliver to dealership for diagnostic and repair. Dealer replaced transmission and stated it was covered under warranty. Finally got vehicle back and warning still pops on dashboard. We’ve taken it back several times and warning randomly appears. Dealership unable to recreate the warning to diagnose. Unable to drive the vehicle over long distances due to safety concerns.
Jun 01, 2024
The vehicle has a seized motor within the manufacturers powertrain warranty. They are denying to repair/ replace the motor because they claim a recall was not performed. The NHTSA does not currently show the recall that needed to be performed. The vehicle should still be covered by KIA's powertrain warranty and the dealer is not accepting responsibility.
Dec 12, 2023
P1236 KNOCK SENSOR CODE. CAR WENT INTO "LIMP HOME MODE" WHILE DRIVING DOWN THE FREEWAY AT 55 MPH. *TR
Jun 11, 2020
MY 16 YEAR OLD SON SAVED HIS MONEY (SINCE 13 YEARS OLD) AND PURCHASED BACK IN OCTOBER 2019 THE CAR USED FROM A DEALER WITH 79546 MILES ON THE CAR. ON FEBRUARY 18, 2020 ON HIS DRIVE HOME FROM SCHOOL HE NOTICED A LOUD KNOCKING NOISE. HE WAS NOT SURE WHERE IT WAS COMING FROM, NO WARNING LIGHTS CAME ON WHATSOEVER. HE DROVE THE CAR STRAIGHT HOME. MY HUSBAND CHECKED THE OIL AND THE DIP STICK HAD NO OIL ON IT. THE CAR AT THIS TIME ONLY HAD 82794, IT'S LAST OIL CHANGE BACK WHEN WE PURCHASED IT IN OCTOBER AT 79546 MILES. HOW DOES A CAR BURN THROUGH SYNTHETIC OIL IN A LITTLE OVER 3K MILES AND 5 MONTHS OF DRIVING. WE HAD THE CAR TOWED TO AN INDEPENDENT AUTO REPAIR SHOP WHICH STATED THE ENGINE FAILED AND NEEDED TO BE REPLACED DUE TO BEARING FAILURE. AFTER DOING A LOT OF RESEARCH ONLINE, IT APPEARS THERE IS A PENDING CLASS ACTION LAWSUIT WITH HYUNDAI AND KIA BUT IT APPEARS THE HEARING FOR PRELIMINARY APPROVAL OF THE PROPOSED SETTLEMENT HAS NOT BEEN RELEASED. I WISH AS A PARENT WE WOULD HAVE DONE OUR DUE DILIGENCE OF RESEARCHING ABOUT THE RELIABILITY AND SAFETY OF KIA VEHICLES BECAUSE KNOWING WHAT I KNOW NOW, I WOULD HAVE NEVER ALLOWED THIS PURCHASE. I FEEL COMPLETELY SCREWED AND NOW MY POOR 16 YEAR OLD HAS NO CAR BECAUSE HE DOESN'T HAVE 6K TO FIX IT. WHAT A TERRIBLE FIRST CAR PURCHASING EXPERIENCE FOR MY SON. PLEASE GET KIA CORPORATION TO DUE THE RIGHT THING AND GET THESE CARS OFF THE ROAD. THEY NEED TO GO BACK TO THE DRAWING BOARD IN REGARDS TO THE DESIGN OF THEIR ENGINE.
Apr 15, 2020
+ 3 more complaints for this component
SERVICE BRAKES
8 complaints
Car stalled. Received check Brakes warning. ABS pump motor voltage fault message.
Mar 24, 2024
My vehicle has 82000 miles and was due for new brakes. I an a retired former dealership technician so I decided to replace the brakes myself. When I removed the front brake calipers, I saw an unusual amount of rust of the steel caliper pistons. I've done thousands of "brake jobs" in my 30 years and I've never seen a caliper piston this bad. I plan on buying and replacing them soon. My concern is that these pistons look like they would rust completely through causing a failure of the brakes. This shouldn't happen on a 2015 MY vehicle or any vehicle.
Oct 01, 2023
WHEN I REVERSE MY CAR OUT OF MY PARKING SPOT IT STOPS LIKE MY BRAKES LOCKS. I HAVE TO PRESS THE GAS A LITTLE FOR IT TO GO. ALSO MY BRAKES OR WHEEL IS MAKING A GRINDING NOISE ON THE PASSENGER SIDE BUT MY BRAKES LOOKS GOOD
Nov 03, 2020
AT ABOUT 1500 MILES ON THE CAR, I HAVE 2200 NOW, I STARTED TO NOTICE A GRINDING AND A ROUGH CONTACT IN THE BRAKE PEDAL. WHEN RESEARCHING THIS IT APPEARS KIA HAS HAD AOT OF ISSUES WITH THE BRAKES ON THE STINGER SINCE INTRODUCTION. WILL BE TAKING TO DEALERSHIP SOON BUT PER THE RESEARCH, KIA DOES NOT HAVE FIX OTHER THAN REPLACING REPEATEDLY.
Sep 13, 2020
I'VE TAKEN MY CAR TO GET AN OIL CHANGE SEVERAL TIMES AND TOLD THEM HOW MY BRAKES MAKE A NOISE JUST WHEN I BACK UP AND THEY KEEP SAYING MY BRAKES ALRIGHT BUT SOMETHING ISN'T RIGHT TO ME...
Jul 17, 2020
+ 3 more complaints for this component
STRUCTURE,UNKNOWN OR OTHER
8 complaints
Paint on the entire car is delaminating
Feb 17, 2023
Severe chipping of the paint
Dec 28, 2022
There was no accident. My paint keeps chipping. I’ve never had a car chip paint like this one. I’ve seen multiple other cars who have the same exact car in the color Snow White have this problem. Very frustrating.
Jun 15, 2022
Hello, I have a 2015 Kia Optima with Snow White Pearl paint. The paint has started to bubble and chip off. I understand that this paint color is an issue for cars in South Florida which have had the same issue. I have included pictures of the areas and also the vin with paint code.
May 28, 2022
I have a 2015 Kia Optima and the paint (Pearl White) is starting to peel of. It started on the front left of the windshield last December (2021) There is now the back right of the vehicle, the top of the trunk and the hood. After research on line, it looks like it is common on this paint type on the Kia models. I am seeking out some help to resolve this problem for everyone. I talked to my car dealer about the problem and told me that the warranty for the paint stops at 36000 miles. My car has 96021 and is not covered anymore, even if it is a defect. My car is starting to rust, no recourse from the dealer, need some support from the NHTSA department to resolve this problem that is not isolated to my vehicle only but many more. Sincerely,
Apr 18, 2022
+ 3 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
12-01-2025 driving to work in the morning approx 7:00A.M. and turned on the heater and had a very strong smell like fuel so immediately turned it off. Cracked my windows to air it out and then was super cold again and had turned on the heater to try again. Immediately had to turn it off and rolled windows down to air it out because the smell was intense and had started to feel nauseas. Later in the day, about to head to lunch and had started the vehicle and smelt a lot like gas and turned it off and had someone come out to double check the smell. Co worker had strong smell from the hood area and looked underneath the car and can see a little drop puddle. Opened the hood and lifted the cover to engine where you can see the leakage coming from the center hose and spill puddle. Service tech came to take a look and advised its the fuel feed to the high pressure pump. This is a safety concern because fuel is extremely flammable and can put myself in dangerous situation of firing igniting in the car or hurt others around. No check engine light and prior the vehicle incident car has been consuming oil putting in about 1- quart a week or so with commute miles about 270 weekly.
Dec 02, 2025
My car has been consuming lots of oil. I took it in for an oil change and while test driving two of the mechanics stated the oil light came on and it ran out of oil on the test drive. Instead of saying anything about a possible issue with the engine, they went ahead and put oil in it and sent me on my way. Since, my car is still consuming loads of oil. I've taken it into the dealership several times for the same issue and each time they told me they can't do anything about it until it runs out of oil. One person advised to not put oil in it. Now the engine light came on, so I took it in again and this time I was told the cylinders have gone bad and one person that worked there said to let it run out of oil, but you didn't hear that from me, and they will replace the engine for free. I said, so I'm supposed to let the car die while I'm driving it, what happens if the car quits running in the middle of a turn and I get hit, the guy looked at me and said nothing. In addition, he asked if I had an extended warranty as its covered under an extended warranty. I'm pretty sure I did buy one, but I couldn't remember, so I called up the dealership I purchased it from and they said they couldn't tell me either since, they don't keep any paperwork after 7 years, and its been 8 years.They also said it wouldn't matter as it wouldn't be covered because of mileage. I have been complaining about the oil way before my mileage was over and I'm pretty sure I read something about mileage ext on Kia for this same issue.The last time I drove it, I was sitting idle in my car and the oil light came on, so I called the dealership, they asked if it started back up and I wasn't sure, so I tried and it started back up and the oil light went back off again, so I didn't have it towed down there. Now my understanding there is a new recall on the car with the fuel and it could catch fire and was stated to park it, so its been sitting for three months with nothing fixed.The car needs a new engine.
Dec 11, 2023
Engine failure & fuel leak. Also oil was burning extremely fast . I had taking it to the dealership while back ago for a recall and said it was fixed. Few months later gas started running out fast. A check light engine came on saying there was an evaporation leak. I did call the dealership to see what exactly they fixed, emailed them. They kept telling me they would call me back and never did. Wouldn’t get any emails back. I took it upon headquarters to let them know about the oil burning fast and emailed. And called them. Apparently there was nothing they can do and told me I have to call the dealership. I took the car to my mechanic because I trust him more than the actual dealership at this point. And I brought up concerns about my safety being in that car. No one heard me out or seemed to care. And now forward months later after check light engines on and the pcv valve getting changed, purge valve. The light stopped coming on after changing the purge valve got change which linked to the code that showed up. I started seeing online that Kia optima’s have so many engine problems , misfires etc. and now my Kia has an engine failure. I tried to contact Kia again by entering the info for a settlement and I was told there is nothing they can do about it. So now I’m left with $5,500 to finish paying off my loan for the car and can’t even drive the car anymore. I havnt felt safe In my car for months and no one would hear me out.
Nov 07, 2023
THIS CAR HAVE PROBLEM ENGINE AND KNOCK SENSOR P1326. FUEL PROPUSION.SYSTEM. I LOST DAYS OF WORK ..AND MONEY TOO.I LOST MY JOB Consumer stated vehicle is still in the dealership.
Jan 13, 2022
TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY OVER 40 MPH, THE VEHICLE SUDDENLY STALLED, THERE WERE NO WARNING LIGHTS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER LANGDALE KIA (1508 N ASHLEY ST, VALDOSTA, GA 31602; (229) 242-0715) WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE'S ENGINE WAS REPLACED UNDER WARRANTY AND THE FUEL PUMP WAS REPLACED UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED APPROXIMATELY 10 DAYS LATER THE VEHICLE SUDDENLY CAUGHT STARTED TO SMOKE FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT APPROXIMATELY 5-8 MINUTES LATER THE SMOKE DRASTICALLY INCREASED, THEN, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE DEPARTMENT REPORT WAS MADE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,284. *LN*JB
Jun 25, 2020
+ 2 more complaints for this component
SERVICE BRAKES,ENGINE
7 complaints
Engine fire
Oct 05, 2024
Driving down highway car engine shut off. Brakes are vacuum assist so brake pedal was hard and not very responsive while trying to stop car. Engine would not restart having to be towed. No warning lights, no strange noises. Just shut off. Engine possibly siezed. Looking in a kia forum this seems to be a recurring problem. I know there were Engine recalls in previous model years may need to be included for this year as well. Engine oil good, coolant level good.
Jul 15, 2024
The check oil and my fans stopped working and also my fuel pump and also my battery light went on
Jul 06, 2024
My car started smoking while parked at work for no reason and I had to call the fire department. It stop smoking by the time the fire department came. I had it towed to the Dealer. My brakes are a mess but especially on a wet road you have to pump them to try to stop. I have taken it to the Dealer and of course they find nothing wrong. I told them to test drive it on a wet raining day and try to stop hard. Supposedly they could not but I have almost been it several accidents and had to run through a red light because I could not stop. So, I try to drive this car on a rainy day or drive slowly. This car has been trouble since I got it and the dealer will not listen.
Oct 17, 2023
I was in a accident in December where I went to brake at a light and hydra planed forward. Into the car I front of me. Which my driving record I can’t understand how the is happened is this a reflection of the recall and Kia’s parts took since just a few weeks ago to come in to the collision center from being back ordered since mid December I have been in a out of pocket rental practically begging to get my 4000$ I paid to enterprise since So because of this lengthy time my inspection was up in march but I can’t get it inspected because the check engine light came in the very first day I brought it home. Went to turn on my ac being a warm day and no cool air I called the collision center they then decide to tell me they are waiting on three parts still the ac compressor a part for the bumper and the turbo sensor. Meanwhile since it is a insurance claim I cannot have them check the recall part. So I made a appointment with Fred beans Kia in langhorne pa for the recall and a oil change they had the car all day to tell me that I need the part and it will be ordered that was April 23. Meanwhile Iam still driving with expired inspection. I then noticed my car started to shake and make loud sound when started and is feeling like Iam going to stall out and it does. It feel safe me being a single woman I don’t want to get stuck I called bot the the collision center and the dealership inquiring about the parts ordered and now my car is running horribly one pointed the finger at the other leaving me worried scared frustrated and upset. Please help me.
May 11, 2022
+ 2 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
1st problem happened when I was at a complete stop, at a traffic light, in rush hour traffic. All the sudden steam started coming out from underneath my hood. I instantly looked at my temperature gauge and it did not show anything however I knew something was wrong when the light turned green I immediately pulled over, out of the street as far as I can get without being hit by other cars. I put on my hazard lights. Pop the hood. I had a gallon jug in my trunk. And I walked to a store to fill it up with water. Came back, poured the entire gallon into the radiator. Waited for at least 30 minutes. Started the car and made it home. After that incident, the problems with this 2015 Kia Optima has snowballed. It just amazes me that it has started happening 2000 miles after my extended warranty expired. I had to purchase and replace spark plugs, the coil packs, two other sensor things, which I do have the receipts for and now the car reeks a gasoline and it automatically kicks into overdrive and I lose my reading on my tachometer, this puts it into a disabled mode, I'm on the freeway in Russia traffic, trying to pull over without getting into an accident. Do I believe this is a safety concern? You're damn right I do am I mad yes. I am taking my k i a into the dealership. After doing my research on this make and model, is the dealership doesn't honor what the claims department and the media response to this problem. Will then I will leave the car with Kia because I cannot afford a new engine. I will have to call to finance company and let them know that I voluntary I'm letting them come repo this car, good luck selling it
Oct 08, 2023
Excessive shaking of engine, stalled out while driving on highway, knocking in the engine.
Sep 20, 2023
My check engine light came on Sunday January 23rd. Upon Contacting my local Kia Dealership, I was told that my vehicle has recall # SC212 at which time was advised to bring my vehicle into the Kia dealership for diagnosis. On Friday, January 28th I dropped my vehicle off at my local Kia dealership and within 3 hours received a call from my Service Advisor who stated the following issues were found: 1. Oil leak; REPLACED: Valve cover gasket, high pressure fuel line, and high-pressureSe fuel pump bolts. 2. Recall SC212; REPLACED: Multi-Fuse and Fuse Box Cover per campaign instructions. 3. Serpentine Belt; REPLACED: Drive Belt 4. Brake Pads; REPLACED: Front Brake Pads and Machined Rotors. 5. Brake Pads; REPLACED: Rear Brake Pads, in addition to Replacing both rear rotors. 6. REPLACED: Cabin Air Filter 7. REPLACED: Engine air filter 8. Oil and Filter Change; Performed LOF, set tire pressures, and topped off all fluids. Less than 72 hours after the above repairs were complete, and a hefty $1,500.00 repair bill, my check engine light is BACK ON! My vehicle lacks acceleration when depressing the gas pedal and I am fearful my vehicle may have the defective Theta II Engine in it. I am a single parent with a 7 year old child and this has caused us to not feel safe driving our vehicle, not to mention I have had to miss multiple days of work and my daughter has missed several days of school now because we do not have a safe vehicle to commute to school and work in. Also, when searching my vehicles VIN number, it says the recall was not fulfilled? VERY CONCERING! I have the vehicle diagnostic data in my UVO Services account, in addition to itemized repair bill from Kia.
Feb 01, 2022
I WAS DRIVING HOME FROM WORK AND I NOTICED MY VEHICLE HAVING A HARD TIME PICKING UP SPEED AND SOON AFTER IT WAS A NOTICEABLE KNOCKING NOISE COMING FROM THE ENGINE. THE RPM AND DASHBOARD GAUGES WERE VERY SPORADIC. I PARKED THE CAR AND POPPED THE HOOD TO FIND THAT THERE WAS SOMEHOW ABSOLUTELY NO OIL, BUT NO CURRENT SIGN OF LEAKING FROM UNDERNEATH. THE CAR CONTINUES TO KNOCK WHEN I START IT UP AND AM AFRAID OF IT OVERHEATING AND IT IS CURRENTLY PARKED. IT SMELLS DEFINITELY LIKE BURNTNESS AND WHEN SHIFTING INTO D3 AND D IT SEEMS TO BE THE MOST APPARENT THAT THE ENGINE COULD BE HAVING TOUBLE. SPEEDS AND RPM GAUGE ARE MOST SPORADIC AT HIGH SPEEDS AND THE EXHAUST PIPE SEEMS TO HAVE RESIDUE OF SOME SORT THAT ISN'T NORMAL.
Apr 21, 2021
I WAS DRIVING DOWN THE STREET CAME TO A RED LIGHT AND WHEN I TRIED TO PRESS THE GAS MY WHEELS LOCKED AND THE CAR WOULDN'T GO. I HAD TO PUSH IT DOWN A HILL AND USE NEUTRAL TO GET AT LEAST GET THE CAR OFF THE MAIN STREET AND TOWED. THE NEXT DAY IT WAS TAKEN TO KIA AND NOW THEY ARE TELLING ME THEY CAN'T HELP BECAUSE I COULDN'T PROVIDE RECEIPTS OF ANY MAINTENANCE THAT WAS DONE ON THE CAR OVER TIME.
Apr 03, 2021
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC,ENGINE
6 complaints
The contact owns a 2015 Kia Optima. The contact stated that while driving at 40 MPH, there was an abnormal knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The contact stated that the dealer refused to repair the vehicle. The contact was informed that the HECU recall repair needed to be completed first. The contact was unaware that the vehicle was included in NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Dec 03, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving 55 MPH, the vehicle shut off with several unknown warning lights illuminated. An independent mechanic spotted the contact on the side of the road and helped. The mechanic was able to restart the vehicle; however, the vehicle immediately shut off with a loud clanking sound and a burning odor coming from the vehicle. The vehicle was later towed to the residence. Despite the failure, the contact was able to drive the vehicle to an independent mechanic and was informed that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was driven to the residence and a mobile mechanic inspected the vehicle. The contact was informed that the VIN was under recall and was advised to take the vehicle to a dealer for assistance. The vehicle was towed to a dealer and was diagnosed with engine failure, which voided the recall due to the diagnostic test. The contact was offered a buyback which was refused. The contact was then referred to the manufacturer and was informed that the vehicle was out of warranty and that any repairs would be an out-of-pocket expense. The contact drove the vehicle back to the residence despite the failure and the vehicle repeatedly shutting off. The contact called another mobile mechanic and was informed about a recall and related the failure to the recall. The vehicle was not repaired. The failure mileage was approximately 130,000.
Jan 31, 2025
The contact owns a 2015 Kia Optima. The contact stated that while the vehicle was idling at a traffic light, the vehicle lost motive power and stalled. The contact was able to restart the vehicle and move to the side of the road where the vehicle stalled again. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) had not been completed and the warranty coverage for the engine replacement would not be honored. The approximate failure mileage was 90,000.
Mar 02, 2023
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, a ticking noise was heard coming from the engine. No warning lights were illuminated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to restart. The vehicle was taken to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired and was towed back to the residence. The contact stated that the failure recurred and that the "Service Engine Soon" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was then taken back to the dealer for the recall repair and was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 106,744.
Feb 10, 2023
The contact owns a 2015 Kia Optima. The contact stated while driving at 15-20 MPH, the vehicle inadvertently stalled and she saw smoke coming out from underneath of the hood of the vehicle. There were no warning lights illuminated. The contact stated she was able to exit the vehicle. The vehicle was towed to the contact's residence, then it was towed to the dealer who diagnosed that the engine had ceased. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was towed to a second dealer (Kia of Riverdale 1 Windbeam Rd, Riverdale, NJ 07457). The manufacturer was notified of the failure and did not provide any assistance due to the fact that the previous owner of the vehicle had not completed the software update of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle was not repaired. The approximate failure mileage was 76,000.
Sep 15, 2021
+ 1 more complaint for this component
VEHICLE SPEED CONTROL,ENGINE
6 complaints
When driving on the highway my car suddenly started to stall with me on the highway. It went from 80 miles per hour to 20 miles per hour and then completely shut off in the lane of the highway. Thankfully I was able to pull over to safety. I attempted to start again, and the engine started with a weird noise coming from it. I had it towed to my local Mechanic who told me that my engine is part of a safety recall.
Mar 25, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving uphill at 20 MPH, the vehicle hesitated and the accelerator pedal was depressed; however, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Sep 04, 2024
Car would not drive faster than 25 mph. Check engine light on codes p1326 and p0014. Not eligible for ki engine settlement but have the same issue..
Jun 28, 2024
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 70 MPH, the vehicle inadvertently decelerated to 60 MPH. The vehicle began to shudder and failed to accelerate above 20 MPH. The check engine warning light was illuminated and flashing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.
Mar 30, 2023
ON MARCH 7TH 2019, I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 60 MILES AN HOUR I FELT A CLICK, & MY ENGINE LIGHT MY OIL LIGHT AND MY BATTERY LIGHT ILLUMINATED. MY CAR DID NOT SHUT OFF BUT GAS WAS NOT ABLE TO FLOW INTO THE ENGINE THEREFORE I WAS COASTING DOWN THE HIGHWAY. I WAS ABLE TO GET OFF ON TO THE EXIT RAMP I PULLED OVER TO THE SIDE, THEN I WAS ABLE TO SHUT MY CAR OFF. I THEN BEGAN TO RESTART THE CAR, & IT DID RESTART I PROCEEDED TO PUT IT IN DRIVE MOVE FORWARD, BUT THE THREE LIGHTS ILLUMINATED ONCE AGAIN. THIS WAS IN THE MIDDLE OF THE INTERSECTION. I SHUT THE CAR OFF AGAIN, THEN, PROCEEDED TO RESTART THE CAR, IT RESTARTED AND I WAS ABLE TO DRIVE THE REST OF THE WAY TO WORK, WHICH WAS A VERY SHORT DISTANCE. LATER THAT DAY I DOWNLOADED THE UVO APP IT DID A DIAGNOSTIC TEST AND FOUND NOTHING WRONG WITH THE VEHICLE., THIS TEST WAS WRONG, SOMETHING WENT WRONG & IS WRONG. ACCORDING TO PAST RECALLS, THE ENGINE HAS SEIZED AND SIMILAR REPORTS HAVE BEEN MADE. I FOUND THIS EXTREMELY SCARY BECAUSE OF THE FACT I WAS DRIVING DOWN THE HIGHWAY IN MEDIUM TRAFFIC, MY ENGINE STOPPED THE LIGHTS CAME ON AND I DID NOT KNOW WHAT WAS GOING TO HAPPEN. LUCKILY I WAS STILL ABLE TO MOVE THE STEERING WHEEL ENOUGH TO GET OFF ON THE EXIT RAMP AND TO PULL TO THE SIDE. I RECENTLY BOUGHT THIS VEHICLE AND I'VE ONLY HAD IT FOR 6 MONTHS. I HAVE HAD THE OIL CHANGED ONLY AT THE DEALERSHIP, AND ANY OTHER SERVICES HAVE DONE BY THE DEALER SHIP. I AM AFRAID TO DRIVE THE CAR BECAUSE OF WHAT HAPPENED, AND WHAT I HAVE READ FROM THE PAST EXPERIENCES OF KIA OPTIMA OWNERS THIS HAS HAPPENED TO.
Mar 08, 2019
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
6 complaints
The contact owns a 2015 Kia Optima. The contact stated that while driving at a slow speed while at a fuel station, the vehicle suddenly experienced unintended acceleration while the brake pedal was being pressed. During the failure, the RPM's suddenly increased although the accelerator pedal was not being depressed. The vehicle was turned off and restarted four times before the vehicle operated as normal. On a second occasion, the failure had reoccurred while driving approximately 35 MPH while slowing to approach a stoplight. The vehicle was taken to the local dealer, but no information was available. The manufacturer was not yet notified. The failure mileage was 46,900
Dec 28, 2021
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A WALL OF THE PARKING LOT. THE CONTACT WAS INJURED HAVING WHIPLASH; THE RIGHT ARM, CHEST AREA, AND RIGHT SHOULDER WERE ALL BRUISED BECAUSE OF THE SEAT BELT. THE CONTACT MENTIONED THAT THE STEERING WHEEL AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS DRIVEN TO THE HOSPITAL, TREATED AND RELEASED. A POLICE REPORT WAS NOT FILED BUT A SECURITY OFFICER FROM THE PROPERTY TOOK A REPORT. THE INSURANCE COMPANY WAS INFORMED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED AS OF YET. THE FAILURE MILEAGE WAS 57,000.
Aug 05, 2019
TL* THE CONTACT OWNED A 2015 KIA OPTIMA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GUIDE WIRE AND A TREE. THE CONTACT SUSTAINED BRUISES TO THE LEFT ARM AND LOWER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE COLLISION CENTER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
Dec 09, 2016
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN AND CRASHED INTO A BRICK PORCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
Sep 09, 2016
RECURRING, INTERMITTENT LACK OF ENGINE RESPONSE TO PRESSING THE ACCELERATOR; PARTICULARLY NOTICEABLE WHEN ATTEMPTING TO TURN LEFT AT A BREAK IN ONCOMING TRAFFIC. ENGINE ACTS AS IF STALLING, THEN RECOVERS AFTER A SECOND OR TWO DELAY. KIA DEALER SERVICE ADVISES THAT THIS IS A CHARACTERISTIC OF THE VEHICLE AND NOT ADJUSTMENT IS POSSIBLE TO FIX THE PROBLEM. VEHICLE MAY BE STATIONARY OR MOVING A LESS THAN 5 MPH WHEN THIS OCCURS. PROBLEM IS INTERMITTENT AND NOT APPARENTLY RELATED TO FUEL OR CLIMATIC CONDITIONS. RESULTS IN DRIVER UNCERTAINTY IN ANY GIVEN TURNING SITUATION WHETHER THERE IS SUFFICIENT TIME TO MAKE THE TURN; SEVERAL NEAR CRASH EPISODES HAVE OCCURRED WHERE LACK OF ENGINE RESPONSE TO POWER DEMAND CAUSED THE VEHICLE TO SLOW RATHER THEN ACCELERATE. CONDITION OCCURS MOST FREQUENTLY DURING CITY DRIVING, BUT MAY ALSO OCCUR AT HIGHWAY TURNING SITUATIONS WHERE THE VEHICLE HAS STOPPED BEFORE ATTEMPTING A TURN.
Apr 26, 2016
+ 1 more complaint for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
While driving my 2015 Kia Optima (VIN: [XXX] ) at highway speed, the engine suddenly shut off without any warning lights, alerts, noises, or check-engine indicators. This created a dangerous situation for me and surrounding drivers. The vehicle had passed state inspection only 3 months earlier with no issues. The sudden shutdown is consistent with the known Theta II engine defect investigated by NHTSA. The car is now completely undrivable. Two Kia dealerships refused to assist, claiming that they cannot perform KSDS because the engine is already dead. These reasons directly contradict the Kia Theta II engine settlement terms. This sudden stall is a safety hazard and could have caused a severe crash. I am requesting that NHTSA review this incident as a potential recurrence of the engine-stall defect already documented in Hyundai/Kia vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 23, 2025
I HAVE 2015 KIA OPTIMA GREY OR PLATINUM GRAPHITE EXTERIOR COLOR SINCE AUG 2019 I HAD AN TBONE ACCIDENT LAST DEC 26 2021 WHICH IAM NOT AT FAULT FOR NEVER RECEIVED ANY TYPE OF COMFORT CARE CLAIM IT WAS DURING COVID PANDEMIC I WAS IN THE PROCESS OF GRIEVIANCE BEING HATE LEFT IN DESPAIR ALSO JOB LOSS WITH NO INCOME UNSTABLE LIVING SITUATION WHICH I WAS LIVING ON MY PERSONAL VEHICLE BEEN GOING THROUGH FINANCIAL HARDSHIP UNTIL PRESENT I HAVENT BEEN DRIVEN UNTIL I BROUGHT TO KIA DEALERSHIP JAN 1ST OF 2023 DUE TO MY PERSONAL INJURY AND CAR ACCIDENT IT WAS LEFT PARKED GOT TOWED WITH BUSTED WINDOWS HAD MY PERSONAL BELONGINGS BEING GONE MISSING.... I HAVE ROUGH YEARS... IT WAS DIFFICULT FOR ME TO GET BACK UP IN MY FEET MY CAR HAS RECALLS ARENT BEING REPAIRED FAIRLY. THIS WILL BE MY FIRST TIME TO ADHERE MY CONCERNS I WOULD LIKE TO GET SOME ASSISTANCE IF POSSIBLE...I THANK YOU IN ADVANCE
Sep 07, 2023
1. The O2 Sensor malfunctioned causing check engine light to come on. The Catalytic Converter failed or malfunctioned, an it is available for inspection upon request. 1wk after replacement of O2 Sensor installment, check engine light illuminated once again. [Official diagnosis was the catalytic converter was faulty but no mention of replacing 02 once catalytic converter was fixed]. 2. My safety as well as my children's safety was put at risk because there was and still is (even after repairs made from dealership where car was purchased) an issue with broken exhaust system and leak. A broken exhaust system poses extreme danger because it releases carbon monoxide (CO)- an odorless ,tasteless, highly toxic gas, which can travel in passenger area and cause carbon monoxide poisoning. Overexposure to this odorless and colorless gas can cause death. Even in mild cases of exposure to CO can cause headaches, dizziness, nausea and fatigue. I need not mention that the extreme or excessive temperatures caused severe discoloration where the three- way catalyst is located. The pistons could have melted as well could have caught the car on fire .My safety as well as every occupant that ever traveled in the vehicle thus far, was at risk. The exhaust leak was big enough to affect the oxygen levels, to spring that code. Another safety risk was when owner of car was falling asleep at wheel of car while driving, not knowing there's a leak. This put the owner and the vehicles occupants at risk which is the greatest threat by far. 3. The problem has been confirmed by Rivard Buick GMC. 4. The vehicle has NOT been physically inspected by the manufacturer or police but has been insoected by insurance representatives. Yes there warning lampsthat appeared as the check engine light came on each time the exhaust system was malfunctioning. There was/ are other symptoms prior to the failure 1st appeared 11/01/21 o2 Sensor, 11/15/21 catalytic converter, 01/28/21 symptoms wo
Mar 28, 2022
WHEN TAKING OFF AT A STOP LIGHT OR GETTING ONTO THE INTERSTATE (BASICALLY WHEN ACCELERATING) THE CAR FEELS LIKE IT HAS NO POWER. YOU CAN HEAR A WEIRD NOISE AND SOMETIMES YOU WILL SMELL BURNT OIL OR SOMETHING BURNT. ALSO, I HAD A RECENT OIL CHANGE AND WITHIN THE MONTH I HAD TO ADD OIL AGAIN. THERE IS NO SIGN ON MY DRIVEWAY THAT THERE IS A LEAK. PLEASE LOOK INTO THIS AS THERE ARE MULTIPLE PEOPLE WITH THE SAME ISSUES.
Jan 17, 2020
MY VEHICLE IS AMONG THE VEHICLES REGISTERED/QUALIFYING FOR A RECALL. MY DEALER WAS TO HAVE REPLACED MY ENTIRE ENGINE DURING THE FIRST RECALL MY VEHICLE RECEIVED. WITHIN A WEEK/SOME 5 DAYS OR SO MY CHECK ENGINE LIGHT WAS BACK ON. TAKING THE CAR BACK TO MY DEALER, IT WAS SUGGESTED THAT I PAY $145 JUST FOR THEM TO DO A DIAGNOSTIC ON THE/MY VEHICLE THEY HAD JUST SERVICED. MY CAR IS CURRENTLY REGISTERED/QUALIFIES FOR A RECALL THAT STEMS AND OR IS RELATED TO THE PREVIOUS RECALL THAT MY CAR HAD... AS RECENTLY AS A FEW DAYS AGO (1/8/2020), THE SAME DEALER SUPPOSEDLY 'FIXED' THE RECENT RECALL. I'D WENT BY THE DEALERSHIP, THEY SERVICED THE VEHICLE - CHECK ENGINE LIGHT WENT/WAS OFF. I'D SAY WHAT WAS AN HOUR OR SO HAVING THE CAR BACK IN MY POSSESSION FROM THE DEALER, THE CHECK ENGINE LIGHT WAS BACK ON. I'M APPALLED AT THE FACT THAT I'M CURRENTLY EXPERIENCING A ISSUE THAT HAS BEEN ON GOING OVER A YEAR. IN MY RESEARCH ON RECALLS I'M NOT TO BE CHARGED ANYTHING BY LAW SURROUNDING RECTIFYING A RECALL. ON MORE THAN ONE OCCASION MY DEALER HAS SUGGESTED THAT I PAY AFTER FEELING THAT THEY'VE RECTIFIED THE PROBLEM CONCERNING MY VEHICLES RECALL. I HAVE VALID THIRD PARTY DIAGNOSTICS THAT INTERESTINGLY ENOUGH WERE FREE, UNLIKE THE DIAGNOSTICS MY DEALER WOULD SUGGEST I PAY FOR ON A CAR THAT IS SURROUNDED BY A SERIOUS RECALL ISSUE. AND MORE INTERESTING IS MY HAVING RECEIVED A DIAGNOSTIC THAT RENDERED THE RESULTS THAT ARE THE SAME CODES SURROUNDING THE RECALL, AND THIS AFTER/ON A DAY/ THE LAST DAY - MY CAR WAS SERVICED/SUPPOSEDLY 'FIXED.' I'M APPALLED AT THE SUGGESTION THAT I 'UPGRADE,' INTO A NEW CAR, PAY ANYTHING, HOW ANY CAR HAVING RECEIVED A 'NEW ENGINE,' THOUGH 5 DAYS LATER THE CHECK ENGINE LIGHT IS BACK ON - THAT'S 'SCARY.' I HAVE NECESSARY DOCUMENTATION THAT CAN SHOW MY DEALER IS OBLIVIOUS TO PUBLIC SAFETY LAWS SURROUNDING RECALLS DUE TO REMEDIES THEY SUGGESTED ON 'FIXING,' MY VEHICLE.
Jan 11, 2020
FUEL SYSTEM, GASOLINE,ENGINE
5 complaints
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. However, several days later the failure reoccurred, and the contact heard an abnormal sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a nondescript failure with the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Apr 18, 2025
The contact owns a 2015 Kia Optima. The contact stated that while driving 70 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection, the contact observed an excessive amount of oil leaking from underneath the engine compartment. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with engine failure, observing a hole on the side of the engine block. The vehicle was not repaired. The vehicle was then towed to the dealer however, the diagnosis was not yet confirmed. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.
Mar 27, 2025
The contact owns a 2015 Kia Optima. The contact stated while driving 65 MPH, the vehicle shut off without warning. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with engine failure and the vehicle was repaired by the dealer under Warranty. The contact stated that several months after the repair was performed, the contact noticed a fuel odor coming from the vehicle after a visit to the gas station. The next day upon inspection of the vehicle, the contact's husband discovered a puddle of fuel underneath the vehicle. The dealer was notified of the failure and requested that the vehicle be towed to the dealer for an inspection. Upon investigation, the contact discovered NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline; Engine) which the contact linked to the failure. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
Aug 06, 2024
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO MIKE MURPHY KIA (6150 ALTAMA AVE, BRUNSWICK, GA 31525) WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE DEALER CONTACTED THE MANUFACTURER FOR APPROVAL TO HAVE THE ENGINE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER NOTIFIED THE CONTACT THAT THE ENGINE REPLACEMENT FAILED AND THAT ANOTHER ENGINE NEEDED TO BE ORDERED TO REPLACE THE DEFECTIVE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Jun 11, 2020
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE AND STALLED WHILE THE CHECK ENGINE BLINKED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME DESPITE THE ENGINE STALLING PERSISTENTLY. THE CONTACT DROVE THE VEHICLE TO AN AUTO ZONE TO HAVE THE VEHICLE DIAGNOSED, BUT THEY SUGGESTED THE VEHICLE BE TAKEN TO A DEALER. THE CONTACT TOOK THE VEHICLE TO CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, 501-436-4852) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR NEEDED REPLACEMENT. THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT WAS DRIVING A LOANER VEHICLE FOR THE PAST MONTH BECAUSE THE VEHICLE WAS STILL BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000. THE VIN WAS UNKNOWN.
Aug 07, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
5 complaints
I received a safety recall notice in November 2023 stating that there is defect with Hydraulic Electrical Control Unit (HECU) in my car that can result in an engine compartment fire either while I am driving my car or when it is parked. As of April 2024, I am still waiting to be notified that the part to fix this issue is available. This delay is putting my life and my children's lives at risk every time we drive in our only car, as well as the drivers around me if my car catches on fire when I am near them. In addition, this issue puts our home, as well as our neighbors' homes, at risk of catching on fire since I am not able to park outdoors away from other cars and structures as was recommended. In the past few days, I have felt a difference in my car's performance and today 04/19/24, the Malfunction Indicator Lamp (MIL) warning light turned on. According to the notice I received, I am supposed to stop driving my car and have it taken to a dealership immediately if this happens. However, I called my local dealership, and the earliest appointment available is on 05/13/24. I have no other car and cannot afford to drive a rental car for almost 30 days. I have been placed into a horrible situation because of this major issue. I have to risk my safety every time I am in car and even when it is simply parked because of this. This is completely unacceptable, and Kia should be held responsible immediately as I have no other means to remedy this problem.
Apr 19, 2024
not really sure my car just started making a clicking noise out of no where & powered off & now it wont detect key or wont start up
Jul 06, 2022
ENGINE ( AND ELECTRICAL SYSTEMS ) SHUT DOWN (3 TIMES) COMPLETELY AND UNEXPECTEDLY , WHILE CAR WAS IN MOTION AT HIGHWAY SPEEDS( TWICE) AND ONCE WHILE AT TOLLS. ALSO NOTICED THAT WHEN YOU TURN KEY OCCASIONALLY , ITS LIKE BATTERY IS DEAD. I BELIEVE THAT FIRST AND SECOND TIMES I WAS FLASHING HI BEAMS AT HIGHWAY SPEEDS. AFTER THESE EVENTS HAPPEN , THE MILEAGE GUAGE RESETS, AND CLOCK IS WRONG. ALSO NOTICE THAT THE RADIO FLICKERS,, AND OR TURNS OFF ON ITS OWN. ALSO, NOT ABLE TO RESET TRIP MILEAGE, AND NOTICED THAT SHIFTER BUTTON INTERMITTENTLY WILL NOT DEPRESS.
Sep 12, 2018
KIA OPTIMA 2015 WITH 20K MILES CAUGHT FIRE. ENGINE STOPPED WHILE AT RED LIGHT, IN DRIVE. STRONG SMELL OF BURNING PLASTIC. CALLED 911. VEHICLE BEHIND ME CALLED REPORTING SEEING FLAMES COMING FROM UNDERNEATH VEHICLE. KIA REPLACED ENTIRE ENGINE WITH NO EXPLANATION AS TO WHY THIS HAPPENED.
Jul 24, 2018
I HAVE TWO KIA, ONE 2013KIA SOUL, AND KIA OPTIMA 2015, FIRST THE KIA SOUL WON'T START, LOOKS LIKE NO BATTERY AT ALL, DEALER SAY IT WAS A BAD BATTERY, BUT THE PROBLEM START AGAIN, JUST THIS TIME LOOSE ALL POWER WHEN RUNNING, THEY TOWING BACK TO THE DEALER THIS TIME, THEY SAY THIS TIME WAS CRANK PISTON SENSOR, NO COST AT THIS TIME, THIS HAPPEN ON 08/01/2016, NOW THE KIA OPTIMA, SAME, I DRIVE ALL MORNING, THE DAY WAS HOT, AND I STOP AT THE STOREFOR WATER, DON'T TAKE MORE THEN 5MIN. WHEN I GET BACK TO MY CAR, CARS UNLOCK THE DOOR, BUT HAVE NO POWER AT ALL, I CHECK THE BATTERY WITH A FLUKE MULTIMETER, READS 12 VOLTS WHEN I DISCONNECT THE NEGATIVE POST, AND 6 VOLTS WHEN I CONNECTED BACK TO THE BATTERY, THEN MY FRIEND STOP BY, AND JUMPSTART MY CAR, SAME THING, I DISCONNECT THE NEGATIVE POST AND I TAKE CHASSIS GROUND FOR THE JUMPSTART, SAME THING, THEN I TOOK OF THE BATTERY FROM A CHEVY 2002 SILVERADO, MY FRIENDS TRUCK, AND I CONNECTED DIRECT TO MY CAR, SAME THING, I ENDED TO CALL ROAD SIDE ASSISTANCE FOR KIA MOTOR, TO TAKE IT TO THE KIA DEALER, THE TOWING TRUCK DRIVER SAY, THEY PICKUP A LOT OF KIA'S CARS FOR THE SAME REASON, THIS TIME HAPPEN ON 04/05/2017, I DID CLAIM TO KIA MOTOR, THEY SAY WAS THE BATTERY, AND I JUST THINK THEY WANT SALE A 300 AND SOMETHING BATTERY, AND A HAVE TO BUY A NEW BATTERY EVERY TWO YEARS, WITH THE NEW KIA AND HYUNDAI RECALLS I THINK THEY SHOULD RECALL THIS TWO CARS!!
Apr 08, 2017
STEERING,ELECTRICAL SYSTEM
4 complaints
Lost power while in the middle of a turn while driving happened intermittently power steering and traction control lights come up on dashboard.
Sep 17, 2025
ABOUT A MONTH AGO MY TRACTION CONTROL LIGHT CAME ON AND I WOULD LOSE POWER STEERING. FOR A BRIEF PERIOD OF TIME MAYBE A DAY OR TWO THE LIGHT WENT OUT AND I REGAINED STEERING. SINCE THEN IT HAS COME BACK ON AGAIN AND I HAVE HAD NO POWER STEERING SINCE THIS PERIOD I KNOW THERE IS AN ACTIVE RECALL ON CERTAIN ASPECTS OF THIS AND BELIEVE THIS IS PART OF IT, HOWEVER I AM TOLD THAT MY PROBLEM IS NOT PART OF THE RECALL AND THAT I NEED TO PAY TO HAVE THE SAFETY ISSUE FIXED ON MY OWN.
Nov 07, 2020
ABOUT A MONTH AND A HALF AGO MY TRACTION CONTROL LIGHT CAME ON AND I LOST POWER STEERING. FOR A BRIEF PERIOD OF TIME THAT DAY THE LIGHT WENT OFF AND I REGAINED POWER STEERING. LATER THAT SAME DAY THE TRACTION CONTROL LIGHT REAPPEARED AND HAS BEEN ON SINCE CAUSING ME TO LOSE POWER STEERING. I HAVE SPOKEN WITH THE MANUFACTURER AND THEY CLAIM THAT THIS PROBLEM DOES NOT FALL UNDER ANY RECALL THEREFORE THEY ARE NOT RESPONSIBLE FOR ANYTHING.
Nov 07, 2020
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE CABIN OF THE VEHICLE. THE FIRE STARTED UNDER THE STEERING COLUMN OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED IMMEDIATELY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 22,000. UPDATED 01/27/17*LJ *TR
Oct 07, 2016
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
4 complaints
On October 10th 2024, my 2015 Kia Optima caught fire while I was driving. The fire originated from the engine compartment, completely engulfing the vehicle in flames within minutes. Component/System Failure: The exact cause of the fire is unknown, but Kia had previously issued a recall for this model due to an engine defect that posed a fire risk. The vehicle is no longer available for inspection as it was completely destroyed in the fire. However, I have multiple videos documenting the incident, including footage of the fire and the aftermath. Safety Risk: My safety and the safety of others were severely compromised. The fire started suddenly while I was driving, forcing me to evacuate the vehicle immediately. If I hadn’t reacted quickly, I could have suffered serious injuries or worse. Additionally, the fire posed a danger to other drivers and pedestrians nearby. Reproduction/Confirmation: The issue has not been reproduced, but it aligns with the recall Kia issued for this model. Prior to the fire, I attempted to schedule an appointment with Kia to address the recall, but I never received confirmation, and no inspection was performed. Inspections: After the incident, I contacted Kia, and they sent an investigator to inspect the remains of the vehicle. No police or insurance representatives conducted an independent inspection. Warning Signs: There were no warning lights, messages, or obvious signs of a problem immediately before the fire. However, I had previously noticed a recall related to fire risk for my specific model and attempted to schedule an appointment with Kia, but they never responded. Given Kia’s history of engine fire recalls, I strongly believe this incident is related to the known defects in this vehicle model.
Feb 24, 2025
ON 3-14-2021 ABOUT 225PM I WAS ATTEMPTING TO MERGE ONTO THE I10 FREEWAY IN ONTARIO CALIFORNIA, WHILE MERGING ALL THE LIGHTS ON THE DASH LIT UP AND THE CAR PROCEEDED TO SHUT OFF AND MY SPEED WAS GOING DOWN . I ATTEMPTED TO PULL OVER OFF THE SHOULDER OF THE FREEWAY, ONCE I WAS STOPPED I TURNED THE CAR OFF. THE CAR THAN WAS ENGULFED WITH SMOKE AND FLAMES I JUMPED OUT THE CAR AND THE CAR LIT UP IN FLAMES. I CALLED ONTARIO POLICE AND FIRE DEPARTMENT.
Mar 15, 2021
WAS DRIVING DOWN MAIN ROAD APPROACHING REDLIGHY AND BRAKE PEDAL WENT TO STIFF AND CAR SHUT OFF WHILE ROLLING. COULD NOT GET TO START AGAIN AND SMELT ELECTRICAL BURNING SOMEWHERE. HAD TO BEG CAR TOWED HOME. TRIED JUMPING WITH A JUMP BOX TO ELIMINATE BATTERY AND IT WAS NOT ISSUE. ALMOST REAR ENDED VEHICLE INFRONT AND WAS STRANDED ON SIDE OF MAIN ROAD.
Feb 03, 2021
VEHICLE BURST INTO FLAMES WITHOUT PROVOCATION. VEHICLE WAS IN PERFECT, PRISTINE CONDITION. WAS IN VEHICLE 5 MINUTES ON WAY TO WORK IN AM. VEHICLE WAS BEING DRIVEN APPROX 5 MILES PER HOUR ON A BUSY MAIN ROAD. SLOWED DOWN TO STOP AT RED LIGHT AND THE CAR DIED, INSTRUMENT PANEL STARTED FLASHING AND ENGINE BURST INTO FLAMES.
Dec 02, 2019
VISIBILITY/WIPER
4 complaints
My 2015 Kia Optima has always had issues with the passenger side window getting stuck. Apparently there was a technical service bulletin, and recalls for the 2016 model but not 2015. My son was driving the vehicle the window got stuck and then shattered into 3 pieces. This is a HUGE safety issue and KIA does not want to take any accountability for this. A recall needs to be issued immediately to protect people from shattering glass!!!!! I did open up a case with KIA and so far NOTHING case#[XXX]. Meanwhile my car has been sitting at Beck and Masten Kia in Tomball waiting to be repaired. Why must we pay for this when I complained for months it was a problem and my warranty just expired!!!!!!!!!!!!!!!! This is NOT safe. Please issue recall and investigate immediately! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 07, 2024
I have owned my kia optima for several years and I've had issues with the windshield wipers not going fast enough. I work from home so I do not travel that often but just recently went on a trip & was on the interstate when it started raining very hard. I could not see the car in front of me at all, not even their tail lights. I understand visibility is always worse when it rains but all the other cars were still going at a steady pace & passing me. I had to pull over on the side of the interstate until the rain slowed down to just a sprinkle before I could see well enough to drive. This caused me a great amount of anxiety because i didn't know if I was going to run into someone or if I was even in the right lane. I have several friends that also have the kia optima 2015 & 2016 models and they have said the same thing. The speed on the windshield wipers is extremely slow compared to other cars we tested this on & I feel this is a major safety concern. I pulled up google reviews on this issue & there are a lot of people complaining about the speed not being fast enough.
Jul 20, 2021
WINDSHIELD WIPERS SMOKING AFTER FUSE CHANGED NOT WORKING CAUSING BURNING SMELL FROM WHEEL REPORTED AT 75000 MILES AT 115000 DAY OUT OF WARRANTY..IF MY AIRBAG OR CAR CATCH ON FIRE DUE TO THIS ISSUE I AM COMING FOR KIA
Dec 03, 2019
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE WINDOW WAS JAMMED IN THE DOWN POSITION. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO SALES (N8890 WI-57, BRILLION, WI) DIAGNOSED THAT THE WINDOW REGULATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,620.
Sep 12, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
I was driving on the expressway onto the exit ramp going about 75 mph when my car suddenly slowed down even though my foot was on the pedal as i kept trying to drive, it was slowing down. The temp gauge was exactly in the middle and the rpm was at 0. The mph was at 60 mph even though it was slowing down it didnt change on the reader. When i realized the mph on the reader was not changing all the service lights came out on the dash. So I idled to a stop on the side of the road when I got out of the car I realized there was smoke coming from the hood and it had a really awful smell of something burning. I know the engine didnt over heat because the coolant reservoir is full and the upper radiator hose had pressure. Ive been having an issue with burning oil so I topped it off with a qt of oil. I left the car off for about 2 hours and then tried to start it and the engine would not start , the break pedal became hard to push down but the burning smell got worse. So i decided to turn the car off again. Meanwhile im still stuck on the side of the road. I watched a couple of youtube videos and there are many people having the same issue with the radiator fan, or a leak in a pipe or hose, or some sort of sensor.
Jul 23, 2024
Unknown
Dec 23, 2023
Something is so wrong with my car, I can not see through the UVO screen no sound at all, can not detect my car key unless I put my key on dashboard. UVO works and dies instantly. Something in computer part of my KIA is BAD not operating normal. I take my car to KIA in Lithonia GA still NO HELP!! NO KIA DEALER WILL HELP ME UNLESS I PAY A HIGH DOLLAR! My 2015 Kia Optima EX needs help.
Nov 13, 2023
TAKATA RECALL: DRIVING THE CAR DOWN A CITY STREET WHEN IT SUDDENLY CEASED TO ACCELERATE. THE POWER STEERING STOPPED AS IT COASTED INTO A SIDE STREET TO GET OFF THE BUSY ROAD. I COULD SMELL WIRES BURNING AS A ELECTRICAL FIRE.I IMMEDIATELY GOT MYSELF AND FAMILY OUT OF THE CAR AFRAID IT WAS ON FIRE. THE INSIDE OF THE CAR FILLED WITH ELECTRICAL SMELL AND SMOKE. I CALLED THE 360 KIA TO HAVE THE CAR TOWED TO THE DEALERSHIP SINCE I BOUGHT A "GOLD" WARRANTY WHEN I PURCHASED THE VEHICLE THEY LITERALLY LOST MY CAR FOR SIX DAYS AND THEN CALLED ME WANTING MY SERVICE RECORDS STATING THE CAR HAD NO OIL IN THE MOTOR. THIS IS A OUTLANDISH LIE! MY CAR HAD PLENTY OF OIL IN IT ...I NEVER SAW A ENGINE LIGHT COME ON INDICATING THAT I HAD MOTOR PROBLEMS NOR DID I SMELL OIL . THIS WAS A "SUDDEN " MALFUNCTION. MY CAR NEVER RAN HOT NOR DID MY GAUGES EVER INDICATE A PROBLEM. I HAD THE CAR FOR RIGHT AT 40K MILES AND HAD A OIL CHANGE DUE AGAIN AT THE END OF APRIL.
Apr 14, 2017
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
4 complaints
The contact owns a 2015 Kia Optima. The contact stated while her granddaughter was driving at an undisclosed speed, the vehicle lost motive power and there was smoke coming from the front end of the vehicle. The driver was able to pull to the side of the road and turned off the vehicle. The contact met her granddaughter on the side of the road. Upon inspecting the vehicle, the contact noticed that the smoke was coming from underneath the vehicle, under the engine compartment. The vehicle was towed to an independent mechanic, where the contact was informed that an unknown wiring harness had burned, but the cause of the failure could not be determined. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The was not repaired. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the repair could not be covered under the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Jul 08, 2024
The contact owns a 2015 Kia Optima. The contact stated the vehicle failed to start-up. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the oil level was extremely low. The contact was unaware of any oil leaks. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of towing the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the failure had occurred. The failure mileage was approximately 184,000.
May 21, 2024
The contact owns a 2015 Kia Optima. The contact stated while driving after a stop, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who informed the contact that an unstated hose had failed, causing the engine to seize. The contact called an unknown local dealer and was informed that the warranty on the vehicle was under another person's name. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V331000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
Sep 28, 2023
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact was able to coast the vehicle off to the shoulder of the roadway. The contact mentioned that the battery was drained from the engine not turning off. The vehicle was towed to the dealer but not diagnosed nor repaired. The vehicle was undrivable. The manufacturer was notified of the failure. The failure mileage was approximately 56,000. Parts distribution disconnect.
Aug 18, 2021
ENGINE AND ENGINE COOLING,ENGINE
4 complaints
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 40 MPH and depressing the accelerator pedal to merge onto the highway, the vehicle failed to respond as needed. The contact stated that she had not observed any warning lights being illuminated. The contact pulled off the highway and had the vehicle towed to a local mechanic. The mechanic diagnosed the vehicle and determined that the engine had no oil and had seized. The mechanic determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.
Jun 11, 2024
The contact owns a 2015 Kia Optima. The contact stated that while driving 30 MPH, there was an abnormal smoke odor inside the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that there was an oil leak in the engine compartment. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the engine, determining that the engine was consuming oil abnormally quick, and the engine might soon need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Apr 24, 2024
The contact owns a 2015 Kia Optima. The contact stated that while driving at approximately 40 MPH, the engine seized. After restarting the vehicle, the vehicle shut off. The vehicle was towed to the local dealer, where it was diagnosed that the engine had seized and needed to be replaced. The contact was informed that there was metal in the intake and exhaust cam shaft. There were metal shavings in the oil. The contact was also informed that the pistons were off by twenty-four degrees. There was an indication that cylinders #1, #2, and #4 had misfired. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 102,589.
Dec 06, 2023
The contact owns a 2015 Kia Optima. The contact stated that while driving 20 MPH, an abnormal knocking noise was coming from the engine. The vehicle then lost motive power and stalled with the check engine warning light illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where she was given an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle would not be covered under warranty or recall. The vehicle was not repaired. The failure mileage was approximately 99,000.
Aug 18, 2022
STEERING,ELECTRICAL SYSTEM,ENGINE
4 complaints
The contact leased a 2015 Kia Optima. The contact stated that the front passenger's side window, the rearview camera, and the brake lights were intermittently inoperable. Additionally, the contact stated while driving at approximately 10 MPH, the check engine warning light and several unknown warning lights illuminated, and the vehicle shut off. The contact shifted into neutral(N) and was able to push the vehicle to the side of the road with the assistance of several bystanders. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was leased, and it was diagnosed that the engine had seized and needed to be replaced. The engine was replaced; however, the failure persisted. The contact stated while driving at an undisclosed speed, the battery warning light and the steering warning light illuminated, and the vehicle shut off. The contact was able to jumpstart the vehicle and drove to the residence, where the vehicle remained parked. The vehicle was not repaired. The Kia dealer and manufacturer were not notified of the failure. The failure mileage was unknown.
Nov 09, 2023
I WAS HEADED TO KY DECEMBER 2020 TO VISIT MY FATHER. THE CAR STARTED MAKING RATTLING NOISE. AS I HIT THE GAS PETAL, THE CAR WAS STOPPING IN ON COMING 1-65 TRAFFIC HEADING NORTH. I PULLED OVER AND HAD TO CALL MY INSURANCE COMPANY TO TOW TO THE NEAREST AUTO REPAIR SHOP. I WAS NEARLY 50 MILES FROM BOWLING GREEN KENTUCKY (12-23-20). I CALLED MY INSURANCE AND WE SET UP ARRANGEMENTS FOR TOWING TO PICK UP THE NEXT MORNING (LESS THAN 24 HOURS- CHRISTMAS EVE). WITHIN LESS THAN 24 HOURS, THE CAR WAS IMPOUNDED BY KENTUCKY POLICE NEAR GLASGOW, KY. AFTER PAYING TOWING FEES AND TICKETS, I FINALLY GOT MY CAR TO AUTO COMPANY TO RUN DIAGNOSTICS REPORT. AFTER COMPLETION, I FOUND OUT THE ENGINE FAILED ALONG WITH MORE STUFF. I IMMEDIATELY CALLED THE DEALER WHO SOLD ME THE CAR (KIA-HUNTSVILLE, AL) TO ASK FOR ADVICE ON NEXT STEPS. HE TOLD ME TO CONTACT THE NEAREST KIA SERVICE DEPARTMENT NEAR WHERE THE CAR WAS IMMEDIATELY TO GET IT FIXED BECAUSE OF THE RECALL ON THE VEHICLE. THE CAR WAS FINALLY TOWED TO MARTIN KIA (BOWLING GREEN KENTUCKY). THEY PUT ME IN LINE TO HAVE THE VEHICLE PROPERLY AND COMPLETELY FIXED. ON JANUARY 4, 2021 THE VEHICLE WAS IN KIA POSSESSION TO FIX RECALL REPAIRS. MARCH 6, 2021 I WAS SCHEDULED TO PICK UP THE VEHICLE BECAUSE IT WAS PROMISED THAT THE VEHICLE IS COMPLETED. AFTER PICKING UP THE CAR, I HAD TO WAIT 45MINUTES BECAUSE MY CAR WAS LOCKED AND TIRE LIGHT CAME ON. I WAS PULLED TO SIDE AND TOLD THE VEHICLE WAS FIXED BY BRAND NEW EMPLOYEE AND TO CHECK TO MAKE SURE A ENGINE LIGHT DOES NOT COME ON BECAUSE IF SO, IT'S PROBABLY THE NEW HIRE FAULT FOR IT MESSING UP. AFTER ALL OF THAT, I WAS HEADED HOME AND THE CAR STOPPED A SECOND TIME! AFTER CONTACTING LOCAL POLICE, I WAS TOLD TO GO BACK TO KIA TO RETURN THE KEYS AND MAKE THEM TOW THE VEHICLE TO GET IT OFF OF THE INTERSTATE.
Mar 06, 2021
8/27/2020 CAR HAD BEEN AT THE KIA DEALERSHIP 2 WEEKS BEFORE FOR THE SAME ISSUE...CAR SHUT DOWN ON THE FREEWAY AFTER 'CHECK HYBRID CHARGING SYSTEM' LIGHTS FLASHING 'SHUT DOWN ENGINE' LIGHTS FLASHING. KIA HAD DETERMINED CAR JUST NEEDED A 'HYBRID BATTERY UPDATE' FAST FORWARD...I WAS DRIVING TO VISIT MY MOTHER IN IDAHO, DRIVING ABOUT 75 MPH ON THE FREEWAY, WHEN THE SAME THING HAPPENED: 'CHECK HYBRID CHARGING SYSTEM, SHUT OFF ENGINE.' ALL THE LIGHTS STARTED FLASHING, AND 'POSSIBLE BATTERY MANAGEMENT SYSTEM ISSUE' DIAGNOSTIC FLASHED ON THE RADIO SCREEN. THE CAR STARTED LOSING POWER BEFORE LOCKING UP COMPLETELY, WHEEL LOCKING, SHUTTING OFF AND SPINNING OUT ON THE HIGHWAY. LUCKILY ANOTHER OTHER CARS WERE CLOSE BY OR ELSE THIS WOULD HAVE EASILY TURNED INTO A FATAL CRASH. 3 HOURS ON THE SIDE OF THE ROAD AND A $450 TOW INTO THE NEAREST KIA DEALERSHIP WHICH WAS 2 HOURS AWAY.. AND I FIND OUT IT'S A BLOWN HEV FUSE AND THE HYBRID SYSTEM/BATTERY HAS FAILED COMPLETELY. NOW I'M STUCK WITH A DEAD CAR. FAILED AT AROUND 79,500 MILES. THIS IS NOT THE FIRST KIA OPTIMA HYBRID TO DO THIS!!! RECALL THESE CARS BEFORE THEY KILL SOMEBODY!! I SHOULD NOT HAVE TO WORRY ABOUT A 5 YEAR OLD CAR SHUTTING DOWN AND LOCKING UP ON THE FREEWAY WHILE DRIVING. ESPECIALLY WITH KIDS IN THE CAR. I WILL NEVER BUY ANOTHER KIA AGAIN. IT HAS THE 10 YEAR 100,000 MILE WARRANTY WHICH KIA IS SAYING COVERS NO PART OF ANY REPAIRS. ODD SINCE THIS IS A KNOWN ISSUE WITH THESE HYBRIDS!! RECALL THESE DEATH TRAPS!!!
Aug 29, 2020
TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY, MY CAR STOPPED ON ME DURING TRAFFIC FLOW. THIS HAS HAPPENED MORE THAN FIVE TIMES AND I WAS ALMOST KILLED WITH MY SMALL CHILDREN IN THE VEHICLE. WE HAVE BEEN SUFFERING WITH THIS ISSUE FOR OVER A WHOLE YEAR. ON JULY 3,2017 MY MOTHER AND I WAS COMING HOME ON THE FWY AND ONCE AGAIN, DURING TRAFFIC FLOW, MY CAR SHUT OFF WHILE DRIVING ON THE ROAD. LUCKILY, I WAS ABLE TO PULL OVER TO GET A SAFE SPOT BEFORE I CRASHED BECAUSE THERE WERE SO MANY CARS COMING BEHIND ME SO FAST AND THE SIDE RAMPS WE'RE VERY NARROW. I HAVE TAKEN IT IN FOR SERVICING BUT FOR SOME REASON, THEY ARE NOT ABLE TO FIND OUT WHAT THE PROBLEM IS. I HAVE TAKING IT IN AND EVEN LEFT WITH THEM FOR ALMOST A WHOLE MONTH AT ONE TIME AND STILL NO DIAGNOSIS. RENTAL CAR AFTER RENTAL CAR. THEY INSTALLED A DATA RECORDER IN MY CAR AND THE FIRST TIME THEY FOUND NO DATA, THEN THEY INSTALLED IT AGAIN FOR ANOTHER WEEK AND THEY CLAIM THAT IT WAS THE FUEL PUMP RELAY. SO THEY INSTALLED A NEW FUEL PUMP RELAY IN MY CAR. A FEW WEEKS LATER MY CAR SHUT DOWN AGAIN ON THE WAY COMING HOME AND IN THE FREEWAY WITH MY MOTHER AND 2 YEAR NEICE. WE WE'RE ALMOST KILLED. THE CAR JUST SHUTS OFF WHILE DRIVING AND SAYS "GOODBYE" WITH NO WARNING WHILE DRIVING THIS IS HOW I KNOW THAT THIS HAS SOMETHING TO DO WITH THE ENGINE. PLEASE HELP IF YOU CAN. I DO NOT FEEL SAFE IN THIS CAR AND WE ARE IN DANGER. SOMETIMES THE LIGHTS IN THE CAR CUT ON AND OFF TOO.
Jul 07, 2017
FUEL/PROPULSION SYSTEM
4 complaints
I have my car only for a year and my map sensor has gone out but is not showing a indication or a light inside the vehicle until the vehicle cut off as I’m driving
Nov 30, 2022
FUEL LEVEL INDICATOR ON DASHBOARD SHOWS WRONG A GAS LEVEL CONSTANTLY , FUEL PUMP ISSUE WHICH SENDS WRONG INFO TO THE DASHBOARD
Oct 10, 2019
LEAKING CLEAR LIQUID THAT,STAINS DRIVEWAY. SEE WHEN CAR IS MOVED.FIRST NOTICED 8/18.HAD CHECKED BY DEALER.NO LEAK WAS FOUND.
Nov 10, 2018
MY 2015 KIA OPTIMA WITH 46,000 MILES STARTED SMOKING AND RUNNING ROUGHLY; I BROUGHT IT TO THE DEALERSHIP WHERE THE SERVICE MANAGER THEN GUNNED THE ENGINE VERY HARD UNTIL THE ENGINE SEIZED UP. LATER THEY TOLD ME THE ENGINE NEEDED REPLACEMENT FOR 7K AND THEY WOULD NOT COVER IT BECAUSE I DID NOT GET OIL CHANGES WITH THEM. I TOLD THEM I CHANGE MY OWN OIL OR GET IT DONE AT A LOCAL PLACE IN TOWN BECAUSE I DON'T FEEL LIKE WAITING FOR 3-4 HOURS FOR OIL CHANGES AT THE KIA IN GLENDALE CA WHERE BTW THE SERVICE IS TERRIBLE. THIS ENGINE SHOULD BE RECALLED LIKE THE OTHERS; IT IS NOT A PRODUCTION DEFECT IT IS AN ENGINEERING DEFECT AND THE SOONER KIA RECOGNIZES THAT THE LESS LIABILITY THEY WILL BE RESPONSIBLE FOR. THIS COMPANY IS A REAL DISAPPOINTMENT AND I HOPE THEY WILL MOVE TO A VOLUNTARY RECALL AND NOT PUT ALL THEIR CUSTOMERS THROUGH HELL WAITING FOR THE GOVERNMENT TO FORCE THEM. I SPEAK NOTHING BUT NEGATIVELY ABOUT THESE CARS SO OTHER PEOPLE WON'T BE IN THE POSITION I AM IN.
Apr 25, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
3 complaints
I was driving in downtown Gilbert when I pulled up to a red light. My car would not inch forward when taking foot off brake. I then had to put my foot all the way down to get my car to drive. When taking a turn my car would run perfectly until I stopped. Then we pull up to parking garage and the car just stops without while in drive so I put it in park and then turn it off and then back on and it works again. I had the alternator, battery and starter checked and they were all good no issues so why am I having electrical problems with my vehicle Kia needs to fix this.
Apr 03, 2024
I WAS HEADED FROM OHIO TO MICHIGAN AND ALL OF A SUDDEN IT WON'T LET ME ACCELERATE ANYMORE AND I GET THIS BURNING SMELL AND THEN ALL THE DASH LIGHTS START FLASHING AND THEN THE CAR JUST COMPLETELY STOPS I POP THE HOOD OPEN ON THE SIDE OF THE ROAD AND IT'S LEAKING OIL WHICH IS NOT MY FAULT CAUSE I JUST GOT THE OIL CHANGED AND THEN THE CAR JUST REFUSES TO START NOW I CAN GET THE LIGHTS ON AND STUFF BUT AS FOR THE ENGINE TURNING OVER IT'S JUST NOT GONNA HAPPEN AND I'M SURPRISED KIA HASN'T HAD A RECALL ON ANYTHING AT ALL FOR THESE ENGINES CAUSE THERE ARE SO MANY COMPLAINTS ABOUT THEM
Mar 13, 2020
I WAS DRIVING THE ROAD WHEN OUT OF THE SUDDEN THE ENGINE STOPS AND SOMETIMES TURNS ON ON ITSELF,ITS SEEMS LIKE THE ENGINE LOCKS AND THE CARS STOPS SUDDENLY.IT ALSO HAPPENS AND I TURN ON INTERSECTIONS,WHEN I ACCELERATE TO GAIN SPEED IT TURNS OFF AND I HAVE TO PUT THE CAR ON NEUTRAL AND TURN IT ON. ON ALL OF THESE OCCASIONS MY FAMILY TRAVELING WITH ME.
Jan 23, 2019
POWER TRAIN,SERVICE BRAKES,ENGINE
3 complaints
1. While stepping on the brakes my car has revved up as if I was pressing the gas. So I let my foot off the pedal and pressed the brakes again. This happened 2 times that week. And another time while I was coming to a stop light as I pressed the brakes, my car revved up but didn’t actually make my car speed up. I had to press the brakes again for it to stop. 2. My battery was smoking and I replaced it. 3. My car is consuming oil. The dealership did a series of oil consumption testing due to the exhaust leaving extra carbon residue on my car. They said it was fine but I don’t think they solved the issue.
Dec 08, 2023
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the brakes and the steering column were inoperable. The contact stated that several unknown warning lights were illuminated. The contact was able to safely pull off to the shoulder of the roadway. The contact stated that the engine started smoking. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The contact stated that in December 2020 and March 2023, recall repairs were completed on the ABS and TCU modules. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 94,700.
Sep 08, 2023
ENGINE SEIZED WHILE DRIVING AND WOULDNT START.I BOUGHT A NEW BATTERY AND TRIED TO START IT AND IT ALMOST CAUGHT ON FIRE.I HAD IT TOWED TO A KIA DEALER AND THEY REPLACED THE ENGINE AND THE TURBO SYSTEM WHICH HAD A RECALL ON IT IN 2016THAT WAS FOR THE KNOCK SENSORSYSTEM ON 2018/
Nov 09, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
3 complaints
The engine lost power taking off crossing a major roadway, resulting in a stall, vehicle had to be restarted in a panic. The knocking and loss of power put me and my passenger in danger of a side impact from cross traffic. The issue was reproduced by a dealer upon further inspection. The vehicle will be inspected by a service department at certified dealership. No warnings lights or fault warnings appeared related to this issue.
Mar 12, 2023
On 3/1/23 on my way home from my which the site was in Perth Amboy, NJ. At the North Somerset rest stop, just exited the I-76 westbound. I lost power around 65 mph. I didn't get any response from my brakes at first and nothing from my accelerator. Upon drifting and praying that I'd make it to the lot out of the main exiting lane. Upon pulling into a spot at the very farthest spot from the building, I noticed my check engine light is flashing. Press my brakes were working. Accelerator was hardly responding. I've worked on my car and my families cars, and cars most of my life. I had my code reader with me. Plugged it in and got the code that I've heard and read about. P1326 knock sensor. Knowing about this about Kia and Hyuandi, I knew my engine was dead. Thank God it didn't catch fire like some others have. I had it towed to Smail Kia in Greensburg, PA. That was the closest and NOT the dealer I bought it from. We bought it from Century 3 Kia West Mifflin, PA. After their promises that the engine would get replaced, lack of communication, many of my calls,voicemail, emails and showing up in person,(had to move 2 things that would've been in the way of the swapping of the engine) and a week later Kia denied my replacement due to "power adders". None of which I have, use or cause any issues. NO TESTING WAS DONE ON WHAT THEY THOUGHT WAS POWER ADDERS. HOWEVER, ALL OF THE TESTS THAT SHOW THEIR FAULTY ENGINE COMPONENTS AS PERR THE FEDERAL LAWSUITS AND RECALLS.....ALL FAILED! I can't drive the car. It's dangerous for myself and any other motorist. Could explode, catch fire or completely fail on ANY highway/roadway. I need my car for my career and above all, my life sustaining health and medical appointments Now I'm left with no vehicle. I still owe around a year- year and a half. As well as car insurance. Now what? Kia needs to do the right thing here, for myself and anyon else suffering from this horrific life changing nightmare.
Mar 10, 2023
MY VEHICLE IS RANDOMLY DISPLAYING 'GOODBYE' ON THE DASHBOARD AND IS SHUTTING OFF WHILE DRIVING. THIS STARTED FROM NOWHERE WITH NO WARNING LIGHTS OR WARNING SIGNALS. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND IT HAS LESS THAT 30,000 MILES ON IT. THERE ARE NO OPEN RECALLS ON THE VEHICLE, HOWEVER I'LL READ ABOUT SIMILAR ISSUE WITH THE SAME MAKE AND MODEL. I MAINTAIN MY VEHICLE ACCORDING TO HOW KIA SUGGESTS. THIS IS EXTREMELY DANGEROUS AS I AM SOMETIMES HEADING TO WORK, GOING ABOUT 65 MILES OR MORE OR THE HIGHWAY AND THE CAR JUST STOPS. IT IS NOW BEGINNING TO SHUT OFF IMMEDIATELY AFTER CRANKING, AND A NOISE IS COMING FROM UNDER THE HOOD, WHICH SOUNDS LIKE METAL IN THE ENGINE. I HAVE REFRAINED FROM DRIVING THE VEHICLE COMPLETELY, DUE TO FEAR OR LOSS OF LIFE. THE SUDDEN STOPPING OF THE VEHICLE HAS HAPPENED WHILE I WAS DRIVING ON THE CITY STREETS GOING ABOUT 30-40 MPH, AS WELL AS ON THE HIGHWAY GOING ABOUT 65 MPH.
Jan 24, 2018
STEERING,AIR BAGS,SERVICE BRAKES
2 complaints
What component or system failed or malfunctioned, and is it available for inspection upon request? The defects involve multiple electronic control systems, including steering, braking, and airbag modules, which continue to generate active and stored Diagnostic Trouble Codes (DTCs) even after the May 2, 2023 recall repair. The vehicle remains in our possession and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Because the vehicle fails to illuminate dashboard warnings, we were unaware of critical malfunctions occurring in real time while driving. This creates the risk of sudden failure in steering, braking, or airbag deployment, directly endangering both occupants and the public. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Independent diagnostic scans repeatedly confirmed active and stored DTCs following the recall repair. These findings show the defects are reproducible and ongoing. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by Kia’s authorized dealer, Spradley Motors in Pueblo, CO, for the recall repair. Since then, diagnostic evaluations have been performed by independent service providers. Documentation of these inspections is attached. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No dashboard warning lamps illuminated, even though faults were recorded internally by the vehicle’s control modules. The absence of warnings despite active codes is itself the central safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 25, 2025
I was driving on the Northbound side of the Interstate when my brakes failed when I pressed them to avoid a collision on the highway. The steering wheel malfunctioned when I tried to avoid a head-on collision with another vehicle. I couldn't control or stop the car, causing me to swerve left to right, and I then completely lost control of the vehicle. I crashed into the middle of the highway, but because my brakes had failed, the car continued at full speed into the Southbound side of the highway, causing me to wreck into a semi. The Colorado State Patrol investigated the accident. Right before I wrecked into the semi-trailer, I noticed all of the lights on the dashboard were off. My Steering wheel had fallen off completely, but the airbag never deployed even though every other airbag had deployed.
May 18, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
The car makes a raddled noise when turn on and the car turns off when I press the brakes
Jul 08, 2025
HI MY 2015 KIA OPTIMA ON 08/07/2020 I PUT THE RECOMMENDED GAS IN MY TANK AND THEN GOT ONTO THE INTERSTATE AFTER ABOUT 5-15 MINS IT STARTED LOOSING POWER AND I COULD NO LONGER ACCELERATE PAST 60. ALSO NOW WHEN I START DRIVING IT JERKS REALLY BAD AND WON'T GO PAST 2 ON THE RPMS. WHEN IT JERKS I'M ASSUMING THAT IT IS THE GEARS TRYING TO CHANGE. ALSO MY CHECK ENGINE HAS ACTED WEIRD EVER SINCE BUYING THIS CAR IT COMES AND GOES AND JUST RECENTLY IS WHEN IT STAYED ON AND WHEN THIS HAPPENED IT BEGAN FLASHING WHEN THE LOSS OF POWER AND COULDN'T ACCELERATE PROPERLY ISSUE BEGAN
Sep 07, 2020
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
See attached document for complaint.
Apr 09, 2025
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when starting the vehicle, the check engine and several other warning lights illuminated. The contact stated that the vehicle was overheating, and the contact was concerned about a possible fire. The contact had driven the vehicle to an independent mechanic who was unable to duplicate the failure. Additionally, the contact stated that while driving at approximately 60 MPH, the vehicle independently accelerated. The contact stated that several unknown warning lights were illuminated. The contact pulled over and stopped the vehicle. The contact stated that she waited about 30 minutes and restarted the vehicle and drove back to her residence. The manufacturer was not made aware. The failure mileage was approximately 151,000. VIN tool confirms parts not available.
Apr 02, 2024
STEERING,UNKNOWN OR OTHER
2 complaints
My car was stolen using a usb cord and they tore my steering column, key ignition and brok my driver side passenger window.
Jul 10, 2024
COMING OFF AN OFF RAMP ON GREENBRIAR SOUTH IN CHESAPEAK VIRGINIA, I HEARD A CRACKING NOISE FROM UNDER THE CAR. THERE WAS NOTHING IN THE ROAD NOR WAS THERE ANY POT HOLES. THE VEHICLE THEN STARTED PULLING TO THE RIGHT AND WHEN I STARTED PULLING THE STEERING WHEEL TO THE LEFT I CONTINUED TO DRIFT RIGHT. I THEN LANDED INTO A GUARD RAIL AT APPROXIMATELY 15 TO 20 MILES PER HOUR. THERE WAS A WITNESS BEHIND ME THAT CAN ATTEST TO THIS INCIDENT. THE TIE ROD END HAD BROKEN CLEAN IN HALF AS IF IT WAS CUT WITH A PAIR OF SICCORS WHICH CAUSED ME TO LOSE ALL STEERING CAPABILITY THEN ULTIMATELY CAUSED ME TO COLLIDE WITH THE GUARD RAIL. BASICALLY DESTROYING MY FRONT END AND THE FRONT RIGHT SIDE OF THE VEHICLE AND THE DRIVERS AIR BAG WAS DEPLOYED. I WAS MAKING A SLIGHT RIGHT HAND CURVED TURN ON AN OFF RAMP. OFF HIGHWAY 64.
Nov 30, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
2 complaints
The last recall that was fixed is occuring again . Car loosing power warning signal popping up Sometimes smells like matches after parked.
Mar 06, 2024
3 months prior to my car going into limp mode I had an incident where I was on the highway and had to come to a stop of major traffic and suddenly my car cut off out of nowhere. I got it to crank after putting it in park, but it was very scary being on the highway thank God it was traffic to where cars wasn't going so fast. Fast-forward to my recent incident to now my car's now in limp mode (MIL) same situation different times was getting on the highway and started to pick up speed to accelerate to 60mph my engine light started to blink Non-Stop and here I am again in a terrifying situation to where I have to get back off of the freeway and I also was on my way to work now having to call in and praying and hoping nothing happens to me while trying to get my car home now I've called I'm certain dealerships decided to go with a dealership to get my recalls done and the dealer basically told me he told his mechanics to hurry up and do my recalls that he could do and get my car out of their shop and also told me to get rid of my car basically refusing to do what he's supposed to do regardless but I truly believe I need a new engine and that's why the dealer rushed me out I just want to know how can I get my vehicle fixed with no problems and also without dealerships denying me. I would love to hear back from you all to know my next step in getting my vehicle recall done please and thank you
Feb 08, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
2 complaints
I purchased my car in 2015 at 23k miles, now we're at 86k miles and I'm experiencing issues. How is there a recall for this car but no remedy yet when there is a high risk of fire? Shouldn't there be a resolution for this safety concern? I noticed my car in 2022 would smoke here and there when driving, and I would smell burning. I took it to my mechanic and he changed the head gasket, and the smoking stopped. There is residue on my engine from a leak from the oil. My mechanic at the time told me I might still smell burning oil just due to that. As time went on things were fine but a year later, the oil smell came back stronger. I notice it only on longer drives, so I do believe my car is leaking oil. Also, the amount of time I've changed my break lights this year and head lights. They dim so fast over time and eventually go out to where I have to replace them. There is 100% an electrical issue going on.
Jan 13, 2024
ENGINE LIGHTS KEEP COMING ON AND OFF. BUT DOESN'T GIVE A CODE WHEN I TAKE IT TO GET SERVICED. TOOK IT UP TO KIA TO TELL THEM THAT ON MY WAY HOME FROM THE DEALERSHIP, THAT MY WALL CAUGHT ON FIRE IN THE TRUNK FROM THE SOCKET THAT HOLDS THE BULBS.BACK LIGHTS GO OUT CONSTANTLY AFTER THE BULBS ARE CHANGED OR THE SOCKET HAS BEEN CHANGED.
Feb 12, 2021
FUEL SYSTEM, GASOLINE
2 complaints
The contact owns a 2015 Kia Optima. The contact stated that the engine was previously replaced due to abnormal knocking sound. Additionally, the contact stated while driving 60-65 MPH, there was a strong gasoline odor coming through the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the low-pressure fuel hose was leaking and needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.
Nov 01, 2023
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING THE VEHICLE, SHE BECAME AWARE OF A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE RECENTLY, HE NOTICED THAT THE HIGH FUEL PUMP LEAKED FUEL. THERE WAS NO WARNING. THE CONTACT CALLED THE PARKWAY FAMILY KIA LOCATED AT 22555 US-59, KINGWOOD, TX 77339, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VIN. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. *LN*DT*JB CONSUMER STATED DEALER WAS NOT ABLE TO HELP.*JB*JB
Sep 17, 2020
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
Warning message appeared on the dashboard regarding HECU malfunction. Kia was contacted and stated the car is not covered under a recall.
Aug 14, 2023
Brake Failure, Having to pump brakes in order to stop vehicle, driver rear tail light burning, causing short in wiring
Aug 17, 2022
STRUCTURE,ENGINE
2 complaints
pearl white paint chipping away. also both power mirrors went out. one replaced with after market and other one available for inspection
Jun 11, 2023
ENGINE CAUGHT FIRE! HAD PICKED THE KIA OPTIMA UP THE DAY BEFORE FROM THE DEALERSHIP, WHERE THEY HAD INSTALLED A NEW ENGINE, BELTS, AND HOSES. HAD DRIVEN 40 MINUTES FOR A DOCTOR APPT. GOT OFF THE FREEWAY. AS I WAS APPROACHING THE LIGHT (ABOUT 3 BLOCKS FROM FREEWAY), NOTICED GRAY SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. WITH A BROKEN LEFT ARM, HAD TO GET OUT AND ACROSS TRAFFIC. SAW THE FLAMES AS I WAS CROSSING THE STREET. IN UNDER A MINUTE, THE FRONT OF CAR WAS ENGULFED IN FLAMES. *TR
Jun 03, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
My 2015 Kia is burning 1. a lot of oil and 2. The second is the car smells of gas scared it is one that will catch fire
Apr 28, 2023
The fuel rail seals keep leaking and spraying fuel all over . Fuel rail needs replaced
Mar 13, 2023
AIR BAGS,ENGINE
2 complaints
My car had turned off and everything else in the car turns on but i called the safety recall and they told me i had to 2 recalls on the car and i just got the car didnt know nothing about the recalls until somebody told me they said the air bag control unit and my engine control unit and kia told me my ecu isnt update so they couldnt repair anything and that my motor was locked and they told me i had to pay $6,000
May 16, 2022
THE VEHICLE STARTED IDLING ROUGHLY AND THE CHECK ENGINE LIGHT CAME ON. STOPPED AT THE NEAREST AUTOMOBILE CENTER, THEY INSPECTED THE VEHICLE AND INDICATED THAT THERE MAYBE A DEFECT TO THE ENGINE AND THAT MY ENGINE MAY NEED TO BE REPLACED.
Apr 11, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
I have my driver side tail light out, when I bought the car in 2019, they said I have 30 days to bring in my car so they can replace what needs fixing, well I hit day 32 and I’ve had to replace my tires, brakes, headlights and tail lights because they all went out on my own dime, now my brakes are making me nervous because sometimes it feels like my car isn’t slowing down to a stop and I have to slam them to stop sometimes.
Mar 01, 2022
EVERY TIME I TURN MY HEADLIGHTS ON MY BREAK LIGHTS STAY ON AND THE TRACTION LIGHT COMES ON. PEOPLE THINK I AM RIDING MY BRAKES.
Apr 27, 2021
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
Electronic stability control activates (flashing light on dash) inappropriately; when not actually experiencing a traction issue. Most often occurs when accelerating from a stop at an intersection with any type of “dip” or unevenness between the roadways, such as lip from driveway to street. When it activates in these situations the engine power reduces significantly resulting in little to no torque and the vehicle is unable to properly accelerate. This becomes very dangerous when pulling onto roadways with through-traffic, as it is not possible to clear the intersection in the anticipated timeframe had the electronic stability control had not improperly engaged. My common reaction when this happens is to provide more acceleration, which the vehicle responds to once the roadway becomes even and results in an instant burst of engine power. This causes the tires to spin, reduced ability to control steering and a total loss if in a turn.
Jun 24, 2021
WHILE DRIVING, BELOW SPEED LIMIT, THE BACK TIRE SLID ON SOME SLUSH. WHEN I TAPPED THE BREAK THE ELECTRONIC SLIP CONTROL KICKED ON, LOCKING THE STEERING WHEEL, CAUSING THE THROTTLE TO CUT OFF WITHOUT SLOWING DOWN OR CHANGING GEARS, AND THE BREAKS INSTANTLY STARTED JUMPING, I AT THIS POINT HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE. THE CAR WENT OFF THE ROAD, HITTING A CEMENT POST, MY HEAD BOUNCED OFF OF THE STEERING WHEEL, CONTINUED TO CRASH FORWARD COMING TO A REST ON TOP OF A ROCK WALL, THAT IS WHEN THE AIRBAG DEPLOYED CAUSING A SEVERE NECK SPRAIN. AT THIS TIME THE REAR WHEEL WAS NOT EVEN ON THE GROUND AS I HAD BEEN LAUNCHED TO A TEETERING POSITION, THE ENGINE HAD BEEN CRACKED, FLUIDS LEAKING EVERYWHERE WHEN I NOTICED A STRANGE COLORED SMOKE AND THE ENGINE STILL RUNNING. A WITNESS QUICKLY ADVISED ME TO CUT THE ENGINE OFF AND GET OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. I WAS ONLY DRIVING APPROXIMATELY 32 MPH IN A 35 ZONE ON A LEFT HANDED CURVE, THE CAR WAS LAUNCHED OFF THE ROAD TO THE RIGHT.
Feb 15, 2020
SUSPENSION,SERVICE BRAKES,ENGINE
2 complaints
TRYING TO AVOID ANOTHER VEHICLE APPROACHING ME IN A HEAD ON COLLISION, MY ENGINE BEGAN TO STALL, BRAKES LOCKED UP WHICH CAUSED SUSPENSION ISSUES OF THE VEHICLE. DUE TO THIS, THE VEHICLE WAS COMPLETELY TOTALED AND GLOBAL LENDING SERVICES IS CONSISTENTLY REPORTING IT AS A REPOSSESSION. BOTH VEHICLES WERE IN MOTION AND IT WAS ON A LA HWY.
Nov 05, 2020
THIS CAR HAS GIVEN ME PROBLEMS FIRST THE ENGINE WENT UP JUST LOCKED UP. THE BRAKES PULSATE WON'T STOP AND I HAVE CHANGED THE ROTORS AND BRAKES 3 TIMES. THE DEALER SAID NOTHING IS WRONG. SUSPENSIONS CAR ROCKS AND BOUNCES . NOW THE RADIO IS OUT. AND MY WINDOW WON'T GO UP IF PUT DOWN. THE WAS IN MOTION FOR ALL.
Jul 16, 2019
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CHECK ENGINE AND ALL LIGHTS CAME ON. I COULD NOT ACCELERATE OR STOP THE VEHICLE THE BRAKES DID NOT WORK I COASTED OFF TO THE SIDE OF THE FREEWAY AND HIT THE GUARD RAIL BECAUSE I HAD NO BREAKS. THEN I HAD A TOW TRUCK COME AND PULL ME OFF THE FREEWAY TO SEE IF I COULD START MY VEHICLE HOWEVER IT DID NOT START ALL THE LIGHTS WERE ON THE DASH ON AND THE CAR WAS SMOKING AND SMELL LIKE FIRE I HAD THE CAR TOWED TO THE MECHANIC TO FIND OUT WHAT IS WRONG. THE MECHANIC SAID THE ENGINE IS FRIED BECAUSE THE OIL PUMP WAS NOT BEING PUMPED INTO THE MOTOR THEREFORE IT LOCKED UP HE SAID I BELIEVE THERE IS A RECALL ON THIS VEHICLE FOR THE SAME REASON I CHECKED THE RECALL AND THERE IS NOTHING IN THE SYSTEM THAT A 2015 KIA OPTIMA IS UP FOR RECALL. I BELIEVE KIA NEEDS TO REFUND THIS VEHICLE THAT HAS ONLY 88,000 MILES IN THE ENGINE NEEDS TO BE REPLACED KIA NEEDS TO CALL ME
Jul 29, 2020
AS I WAS DRIVING ON THE INTERSTATE 3 VEHICLES PASSED WAVING FRANTICALLY BEFORE SPEEDING BY. I NOTICED A REFLECTIVE ORANGE FLICKER ALONG THE BASE EACH VEHICLE. THIS WAS FOLLOWED UP BY A LOUD KNOCKING SOUND BEFORE I LOST ALL ACCELERATING POWER BUT RETAINED RPM REVS AS I PRESSED THE PEDAL. I ALLOWED THE MOMENTUM TO GET ME AS FAR UP THE EXIT RAMP AS POSSIBLE PRIOR TO PULLING OVER ONTO THE GRASS. I PLACED THE CAR IN PARK AND TURNED IT OFF TO BE MET WITH AN INSTANT ROLL OF SMOKE UP THE FRONT WINDSHIELD, OUT OF THE FRONT GRILL, AND FROM THE PASSENGER SIDE TIRE AREA. I EXITED THE VEHICLE TO THE SOUND OF LIQUID HITTING A HOT SURFACE AND HISSING. I STEPPED AWAY FROM THE VEHICLE AND LOOKED UNDERNEATH TO BE MET WITH ROLLS OF FIRE DRIPPING TO THE GROUND FROM BENEATH THE ENGINE AND ALONG THE BOTTOM CENTER OF THE UNDERCARRIAGE OF THE CAR. I IMMEDIATELY CLEARED THE AREA AND MY VEHICLE WAS COMPLETE ENGULFED IN FLAMES IN LESS THAN 4 MINUTES. NO SENSORS OR ALARMS NOTIFIED ME OF ANY TYPE OF MALFUNCTION.
Nov 23, 2019
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE HIS WIFE WAS PARKING THE VEHICLE, THE IGNITION WAS TURNED TO THE OFF POSITION AND MADE AN ABNORMAL SOUND. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE DRIVER CONTINUED TO DRIVE TO THE DESTINATION. SEVERAL DAYS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RETRIEVED SEVERAL UNKNOWN DTC CODES USING A DTC SCANNER TOOL. THE CONTACT REACHED OUT TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CODES WERE INCORRECT. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,402.
Apr 23, 2020
"HALF" OF THE ENGINE WAS REPLACED IN JULY 2019. NOW BURNS OIL LIKE CRAZY. ON OCTOBER 29TH 2019 WHILE DRIVING AT ABOUT 40 MPH THE ENTIRE ELECTRICAL SYSTEM SHUT OFF LEAVING ME WITH NO POWER STEERING. I WAS ABLE TO GET OFF THE ROAD SAFELY AND CALL FOR A TOW. I AM SECOND OWNER SO WARRANTY IS OUT BY ABOUT 2,600 MILES. DEALER HAD I FOR A WEEK AT ONE POINT THEY SAID IT WAS FIXED WHEN THEY WERE PULLING IT AROUND FRONT FOR ME IT STOPPED.
Nov 04, 2019
STEERING,VEHICLE SPEED CONTROL,ENGINE
2 complaints
VEHICLE STALLED ON THE HIGHWAY AND LOCKED THE STEERING CAPABILITY.
Feb 18, 2020
BOUGHT A BRAND-NEW 2015 KIA OPTIMA IN FEBRUARY 2016 - 2.5 YEARS AND 34,000 MILES IN, IT DIED ON ME WHILE GOING 70MPH ON I85N IN ATLANTA IN MORNING RUSH HOUR. NO PRIOR PROBLEMS WITH THE CAR AND NO WARNING SIGNS WHATSOEVER - I WENT TO CHANGE LANES AND ACCELERATE AROUND A SLOW-MOVING VEHICLE AND ALL OF A SUDDEN MY GAS PEDAL NO LONGER WORKED AND ALL OF THE LIGHTS ON MY DASH LIT UP - THE ENGINE WAS DEAD AND I WAS COASTING. COULD NOT GET OFF TO THE RIGHT SIDE OF THE ROAD DUE TO TRAFFIC, SO HAD TO PUT IT AS FAR TO THE LEFT AS I COULD, WHICH ENDED UP HALFWAY IN THE HOV LANE - EXTREMELY DANGEROUS. WOULD NOT RESTART, HAD TO GET IT TOWED TO THE DEALERSHIP. LUCKILY ALL OF MY SERVICES AND OIL CHANGES HAD BEEN DONE AT THE DEALERSHIP I HAD BOUGHT THE CAR FROM (RICK CASE KIA IN GWINNETT, GA). SO THEY HAD NO WAY TO TRY TO WIGGLE AROUND THE WARRANTY. I AM SEEING THIS EXACT ISSUE BEING DESCRIBED AT THE EXACT MILEAGE RANGE FOR DOZENS AND DOZENS OF 2015 KIA OPTIMAS ON CARCOMPLAINTS.COM. IT APPEARS THAT KIA AND THE DEALERSHIPS ARE GETTING AROUND PAYING FOR WHAT OBVIOUSLY IS AN ENGINE DEFECT BY ASKING THAT THE DRIVERS PROVE THEY HAD THE OIL CHANGED BY PRODUCING RECEIPTS FOR EVERY SERVICE. WHEN/IF THEY CAN'T, KIA IS NEGATING THE WARRANTY AND ASKING THE DRIVER'S TO PAY $7K-8K FOR A NEW ENGINE. IT'S DESPICABLE. MY DEALERSHIP COULDN'T GET AROUND THE WARRANTY SINCE I HAD DONE EVERY RECOMMENDED SERVICE AND OIL CHANGE AT THE DEALERSHIP WHERE I BOUGHT THE CAR. THIS AM THEY INFORMED ME THAT THE ENGINE HAS BEEN APPROVED AND WILL BE REPLACED (NOT BEFORE TRYING TO MILK MONEY OUT OF ME BY TRYING TO BLAME THE ISSUE ON A FAULTY BATTERY FIRST, WHICH WASN'T COVERED BY THE WARRANTY). KIA ISSUED A RECALL FOR THIS SAME ISSUE ON THEIR 2011-2014 AND 2016 OPTIMAS, AND EXCLUDED THE 2015 MODELS. IT'S PAINFULLY OBVIOUS THAT THE 2015 OPTIMAS ARE ALSO DEFECTIVE, AND A RECALL SHOULD BE ISSUED.
Jul 10, 2018
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
WHILE DRIVING THE VEHICLE DASH LIGHTS FOR THE STEERING WHEEL AND TRACTION CONTROL COME ON AND THE STEERING GETS HARD AS IF NO POWER STEERING. I PULL OVER TURN CAR OFF, CHECK POWER STEERING FLUID AND BELT, NO ISSUES. TURN CAR BACK ON NO AFOREMENTIONED DASH LIGHTS TURNED OFF AND STEERING IS FINE. THIS HAS HAPPENED A FEW TIMES WITHIN THE LAST TWO MONTHS.
Jan 09, 2020
WHILE DRIVING LONG DISTANCES THE STEERING WHEEL TENDS TO "STICK" AND THE WHEEL HAS TO BE JERKED A LITTLE TO MAKE STEERING FLUID ONCE AGAIN. I HAD THE WHEELS CHECKED TO MAKE SURE I DIDN'T NEED AN ALIGNMENT AND IT IS BEING CHECKED NOW FOR THE STEERING ISSUE. *TR
Nov 30, 2016
SUSPENSION
2 complaints
I HAVE TAKEN MY CAR IN TO 3 DIFFERENT SHOPS BECAUSE I HAVE A MAJOR BOUNCING IN MY FRONT END. EVERYONE IS SAYING NOTING IS WRONG BUT I CAN ONLY GO SO FAST. I HAVE MY TIRES AND STUFF ROTATED ALL THEM TIME HOPING IT HELPS. SOMETIMES IT MAKES IT WORSE. THE DEALER IN ST GEORGE SAYS NOTHING IS WRONG. I DRIVE THE HIGHWAY BUT CAN ONLY DO 65 MPH. WHEN THE BOUNCING HAPPENS THE STEERING WHEEL IS BOUNCING TOO. I HAVE HAD THE BOUNCING FOR ABOUT 10 MONTHS. I BOUGHT THE CAR USED WITH 79,000 MILES ON IT. THE USED CAR DEALER TOLD ME THAT IT WAS STILL UNDER WARRANTY BUT KIA SAID SINCE I WAS THE SECOND OWNER THERE WAS NO WARRANTY. I HAVE A 3 YEAR OLD BOY THAT RIDES IN HERE AND I DON'T WANT TO WRECK WITH HIM IN IT.
Jun 14, 2019
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT THE DEALER PROVIDED ROUTINE MAINTENANCE FOR THE VEHICLE AND ALSO INDICATED THAT AN ALIGNMENT WAS REQUIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SWAYED LEFT AND RIGHT, WHICH CAUSED THE SUSPENSION TO BE UNSTABLE IN THE FRONT OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNABLE TO GET THE DEALER TO RESPOND TO THE REQUEST TO REPAIR THE VEHICLE FOR SEVERAL WEEKS. THE VEHICLE WAS NOT REPAIRED AND WAS PARKED AT THE CONTACT'S RESIDENCE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 58.
Nov 02, 2015
TIRES
2 complaints
TL* THE CONTACT LEASED A 2015 KIA OPTIMA EQUIPPED WITH HANKOOK OPTIMO H724 TIRES, SIZE: 225/45R/18 (NA). WHILE THE VEHICLE WAS PARKED, THE CONTACT BECAME AWARE OF A BUBBLE IN THE SIDEWALL OF THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES. THE VEHICLE WAS TAKEN TO FIVE STAR TIRES ON MERIDIAN ROAD IN YOUNGSTOWN, OHIO TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING ABNORMAL WITH THE TIRES AND THAT THERE WAS NO SIGN OF ROAD DAMAGE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 22,000 AND THE TIRE FAILURE MILEAGE WAS 22,310.
May 31, 2017
TL* THE CONTACT OWNS A 2015 KIA OPTIMA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H431, AND TIRE SIZE: 225/45/R18V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE EXHIBITED BUBBLES ON THE SIDE WALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FRONT DRIVER'S TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS OF THE TIRE AND THE VEHICLE WAS 11,000. THE VIN WAS NOT AVAILABLE.
Feb 12, 2016
AIR BAGS,SEAT BELTS
1 complaint
The contact owned a 2015 Kia Optima. The contact stated that while at a complete stop at the red traffic light, another vehicle, driving off a highway ramp at an undisclosed speed, crashed into the rear-end of the vehicle. An unknown red warning light was flashing. The air bags did not deploy. The seat belts failed to restrain the contact as needed, causing the contact to hit her forehead against the steering wheel, which propelled the contact's head back to the headrest, and then the contact hit her forehead against the steering wheel for a second time. The contact was able to exit the vehicle but felt dizzy and off balance. A police officer filed a report and informed the contact that the vehicle was safe to drive. The contact was able to drive the vehicle to the nearby hospital, where the contact received medical assistance. The vehicle was later driven to the residence, where it remained parked. The contact sustained a concussion, bruises on the forehead, neck, and lower back back pain, a worsening of the contact's generative bone disease condition. The contact might undergo a back surgery. The vehicle was towed to an independent mechanic two months later. Both the mechanic and the insurance company confirmed that the vehicle was totaled. The manufacturer was notified of the failure and informed the contact that the vehicle operated as designed during the incident. The contact was referred to the owner's manual. The failure mileage was approximately 62,000.
Nov 14, 2025
STRUCTURE,VISIBILITY/WIPER
1 complaint
This is about paint damage on my Optima is a known factory paint defect.This factory paint defect, specifically paint delamination causes bubbling, peeling then flaking off in large chunks while driving, has been reported on 2015 KIA Optima with white pearl paint. The damages ares are exposed to the metal, subject to rust and corrosion. On 5/30/35 KIA in Ontario, Ca. Body Shop Manager Yvonne Ramirez inspected my vehicle and immediately confirmed the paint damages to the exterior of my vehicle is a known factory paint defect on 2015 Optima with white paint. Yvonne instructed me to contact Corporate KIA, report the case, receive a claim # then contact her to schedule an appointment for the repair. On June 3, 2025 KIA reopened case number [XXX] originally reported on June 11, 2024. No claim # issues, no repairs made. Safety Concern: The paint damage has affected both sides of the adhesive inside the glass securing the windshield. This is a nation wide problem. Owners have documented and continue to keep reporting this problem to KIA, NHTSA, AutoLine and BBB. Several class-action lawsuits have been filed against KIA in USA and Canada. This is also happening to Toyota, Honda & Subaru. It’s basically all the car manufacturers who are using this pearl white paint. The amount of Optima owners dealing with the massive rapidly spreading paint defect to their vehicle is over whelming. December 2023 my 2015 KIA Optima SXT Pearl White beautiful exterior paint began to bubble, peel, flake followed by large chunks of paint falling off even while driving. This started on the roof top right and left of the rear window. February 2024 - the same paint damages started on the right and left sails/pillars next to the front wind shield and is causing damage, bubbling and spreading through out the left and right side of the glass. It is a safety concern. March 2025 - the same paint damage started on the top right truck with huge chunks of paint falling off while driving.HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 17, 2025
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
I am contacting you regarding my 2015 Kia Optima EX (VIN: [XXX] , while driving, I experienced a sudden strong burning smell followed by heavy white smoke from the engine area. Shortly after, the engine stalled, and the vehicle had to be towed. I have verified that there are no open recalls or settlements listed for my vehicle. However, based on the known engine issues affecting similar models, I am respectfully requesting goodwill assistance from Kia to repair or replace the engine. I have always taken good care of my vehicle, and I believe this issue may be related to broader known concerns with the engine models from those years. I would appreciate your help in reviewing my case and offering any available support to resolve this issue. Thank you for your time and consideration. I look forward to your positive response. Sincerely, [XXX] Pho [XXX] ail: [X [XXX] [XXX] [XXX] SUANT TO [XXX] FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 29, 2025
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
My 2015 Kia Optima Hybrid poses a serious safety risk. While driving at highway speeds, the car has randomly shut off multiple times. A "Check Hybrid System" or hybrid battery warning appears on the dashboard, and the vehicle either loses power entirely or switches to electric-only mode and coasts to a stop. This happens without warning, putting my life and the lives of others at risk. I already had the relevant hybrid system recall work completed by a Kia dealer, but the issue persists and the car remains unreliable and unsafe. This appears to be a known issue affecting many 2011–2016 Optima Hybrid vehicles. Kia needs to be held accountable for continuing hybrid system failures that occur post-recall and outside of warranty. This is a dangerous, recurring defect.
Apr 10, 2025
SEAT BELTS
1 complaint
The issue concerns the rear center seatbelt used to secure infants and small children. The seat's "racketing" restraint did not disengage when the belt was unbuckled. My child became trapped and I had to cut the seat belt with scissors to get him out.
Jan 17, 2025
VISIBILITY,SEATS
1 complaint
The contact owns a 2015 Kia Optima. The contact stated that while attempting to activate the defroster, the defroster failed to active to defrost the windshield. The contact stated that on a separate occasion, the heated steering wheel failed to operate as needed. The contact also stated that the front driver’s side and front passenger’s side heated seats were inoperable. There was no warning light illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.
Jan 14, 2025
FIRERELATED
1 complaint
The contact owned a 2015 Kia Optima SX Turbo. The contact stated while stopped at a traffic light, smoke was emitting from under the hood and entered the vehicle through the A/C vents. The contact pulled over to the side and immediately exited the vehicle. The contact opened the hood and flames were visible. No warning lights were illuminated, and the temperature gauge was normal. The contact did not sustain any injuries. The contact pulled over in front of Robertson's Tire, the employees used a fire extinguisher to extinguish the fire and called the Fire department. No police report was filed. The vehicle was towed to the contact's residence. The manufacturer was notified of the fire and advised the contact to tow the vehicle to a KIA dealer. The vehicle was then towed to the dealer who inspected the vehicle, but the contact did not remember the cause of the fire. However, the dealer stated KIA was at fault. The manufacturer advised the contact that a field inspector would be sent to inspect the vehicle. The field inspector has inspected the vehicle. However, the contact was awaiting the results. The contact notified her insurance company and was waiting on KIA's decision. The failure mileage was 160,000.
Dec 27, 2024
STEERING,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the steering seized. The contact stated that the steering wheel was difficult to turn, and the vehicle lost motive power. The vehicle was restarted; however, the failure reoccurred. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 174,000.
Sep 19, 2024
ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE
1 complaint
On or about 13 May 2024 my family and I traveling. During the travel the vehicle displayed “Hybrid System Stop and Do Not Drive”. We took it in to Kia during the time that they had the vehicle, they informed us that it needed an ECU update (recall). When services were finished, we picked up the vehicle and was made to pay for services that were part of the recall. When we left the dealership, the lights on the dashboard appeared 1. Engine, 2. HEV. We called the dealership back and informed them what happened. They told us to take the vehicle back to them. After checking it, they informed us that due to the update that was done to the vehicle it triggered faults in the battery. They informed us we would have to replace the Hybrid Battery that would cost us about $13,000. We stated to them our vehicle wasn’t having battery issues when we initially turned the vehicle in for service. They refused to assist and stated it wasn’t there responsibility even though it was given to us with these faults. We left the dealership and after driving for a few minutes, the warning sign came on and the car began to smell like smoke. I contacted KIA Corporate and informed them that the vehicle displayed a message on the dashboard and smoke. The gentleman I spoke to informed me not to drive the vehicle and park it away from other vehicles and to get the vehicle to KIA to check services. We took it to a different KIA for services. They informed us that the hybrid battery needed to be replaced and the cost. I explained to them the recall issue and that the vehicle was given to us with the issues that started to occur after the update. They said it wasn’t their responsibility and that they weren’t going to fix the damages or issues that were caused by another dealership. I called KIA Corporate and informed them of the situation and how the dealership refused to make repairs although they knew the hybrid battery issues were triggered from the recall updates/repairs.
Sep 09, 2024
WHEELS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
On May 11, 2024, we took our 2015 Kia Optima to Hutchinson Kia Service Center 3931 River Pl, Macon, Ga. due to brakes not working. When you apply brakes the vehicle would not stopped you would have to apply the emergency brakes for a complete stop. On that day, I was told no one was there to check my brakes due it was a Saturday and would need to schedule another appointment when they could do a brake diagnostic. The next appointment was June 4,2024, on that day we had the vehicle towed due to brakes. Today is September 2, 2024 and our vehicle is still there. On July 12, 2024, we were contacted staying vehicle was repaired and the problem wa a pin hole in the right brake line. We picked up the vehicle proceeded home at the first traffic stop same problem happen with the brakes.We returned immediately back to Kia Service center, explaining the same problem still exists. After vehicle being there for 2 more weeks, Nick with Kia Hutchinson Kia called stated there was a problem with ABS system and vehicle would be ready on August 21,2024. Well the still have my vehicle and no updates. When you call they put on hold and never comeback. If you go over the Service Manager is always out and no one can give you and update
Sep 02, 2024
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine warning light illuminated, and the vehicle turned off unintendedly. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was informed that the repair was not covered under the Technical Service Bulletin NHTSA ID: 10252085 (Electrical System, Engine and Engine Cooling); with a similar failure description. The failure mileage was approximately 92,394.
Aug 20, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
has failed or is unable to remedy this safety recall It smells like burning
Jun 18, 2024
ELECTRICAL SYSTEM,ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2015 Kia Optima. The contact stated that the check engine and battery warning lights were illuminated. The contact stated that the engine had been replaced two weeks prior to the failure. The vehicle was taken to a local dealer for routine maintenance; however, the cause of the failure could not be determined. In addition, during a battery replacement, there were several unknown warning lights illuminated and smoke was coming from the vents. The vehicle was towed to a local dealer where it was diagnosed that there was an EVAP leak, the canister purge valve had cracked, and the battery needed to be replaced. The vehicle was not repaired. The contact referenced Kia Campaign Number: SC135. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Jun 06, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
- The issue occurred for the first time 4/30/2024 - The following 3 warning lights appeared while I was driving: ABS, Traction Control, and Brake - I took the vehicle immediately to a facility to have the warning codes read. The printout showed: C2402 & C2380 - The warning lights remain illuminated every time the vehicle is turned on - I believe there is a safety concern of a potential fire or brake failure
Apr 30, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
Not sure what the exact problem is and my mechanic cannot figure out either, I had the car a little over a year purchased from carvana! First few months the brakes started messing up got caught in the rain ran into a trash can left minor scartches but nothing was wrong internally. September got side swiped on the highway not a reportable accident but I had to change whatever held the wheel literally everything that holds the right wheel had to be changed and after that incident a sensor came off, traction with wheels off but still drivable, about 3 days ago the engine just started making a cracking sound mechanic said it was some sensors he changed both and still making the weird noise, only had the car for a year and my mechanic cannot pinpoint the problem and suspects some type of engine issue which idk if it’s a recall on Kia optima’s or not because I don’t drive crazy!
Apr 28, 2024
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
I've been having an issue with my car just out of the blue breaking while I'm going into it seems to be only a left turn I had let Kia know about this when I took it in for the other recalls just recently nobody seemed to have any idea of what was going on or look at me like I was crazy I guess and now I see this recall that explains everything to a tee of what my car is doing I need somebody to contact me please. This has almost gotten me into serious accidents on more than one occasion
Apr 22, 2024
SUSPENSION,SERVICE BRAKES
1 complaint
Coming to a stop and breaks go to floor u will freak out this happens in 2 different times
Mar 19, 2024
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
I OWNED MY 2015 OPTIMA SLX SINCE THEY HAVE IT REPLACED MY ENGINE IN KEARNY MESA DEALERSHIP I PAID OUT OF POCKET FROM REPAIRS LABORS THERE IS A DEFECTS ON DOOR PANELS AIRBAGS ELECTRICL WIRING HARNESS NEVER RECEIVED ANY CLAIM COMPENSATION SETTLEMENT FROM THOSE CLAIM ACCIDENTS THAT IAM NOT AT FAULT FOR IT IS UNLAWFUL UNCONSTITUTIONAL UNFAIR I DESERVE A RESTORATION OF MY PERSONAL VEHICLE I OWNED IT I LIVED IN IT.
Jan 24, 2024
EXTERIOR LIGHTING,ENGINE
1 complaint
Motor failed and Kia replaced the motor. Now my dim lights and fog lights will not work. All fuse, relay, etc.. has been tested along with bulb replacement…
Oct 14, 2023
STEERING,STRUCTURE,UNKNOWN OR OTHER
1 complaint
Windows were broken and steering column was broken in to. Car was stolen and spray painted the seats and front end was smashed.Car was totaled
Oct 06, 2023
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
My car is dragging/hesitant to pick up speed. While on the highway, it takes a while to reach minimal speed. No warning lights are on, but one mechanic advised code, under turbo boost. My steering wheel vibrates at speeds above 40 mph (unsure if it's related to turbo), but no one seems to be able to find the core of the problem for repair, Kia dealership included. I've been trying to seek repair for close to a year, without satisfaction.
Sep 27, 2023
UNKNOWN OR OTHER,ELECTRICAL SYSTEM
1 complaint
Car was stolen because of kia issue
Jul 02, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
Rear outer TAIL LAMP combination assemblies (NOT the inner lights on the trunk lid) have failed Virginia State SAFETY Inspection due to accumulation of moisture and standing water in BOTH left and right outer tail lamps, causing LEDs in the tail lamp assembly to burn out and not illuminate. There have already been multiple Technical Service Bulletins (TSBs) on the matter (i.e. KIA TSB PS364, KIA TSB BOD143, KIA TSB BOD172), and the cause outlined in these TSBs has been a DEFECT in design leading to a gap between the tail lamp housing gasket and the vehicle body allowing WATER INTRUSION. KIA has neglected to inspect, fix, or add additional gaskets per their instructions during eligible warranty periods, and extended warranties refuse to fix the issue as they classify it as water intrusion. This pins the financial burden to fix the safety issue on the customer/driver, as KIA dealers have quoted $1,232.46 for replacement of these tail lamps. What component or system failed or malfunctioned, and is it available for inspection upon request? Components: Rear outer tail lamp combination assemblies (both left and right) (NOT the lamps on the trunk lid). Inspection availability: LIMITED due to significant time pressure and inconvenience (since the tail lamps have caused the vehicle to fail Virginia State Safety Inspection, the car needs to be fixed ASAP to resume commute to work, etc.) How was your safety or the safety of others put at risk? Lower visibility for others, may result in incident. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by KIA dealer themselves. Also, multiple customer complaints on internet, as well as TSBs. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? KIA dealer did not inspect during warranty. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No and UNKNOWN.
Mar 08, 2023
STEERING,ENGINE
1 complaint
Knocking noise coming from engine. Pulley is wobbly. Oil leak coming from timing cover. Knocking noise come from Connecting rod knocking. Engine will have to be replaced or rebuilt.
Feb 23, 2023
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I purchased a kia turbo optima from bob's lamphere's beaverton oregon kia dealership 9 days later I felt the acceleration awkwardly bi wanted to return it or exchange but was told no contract was only within 5 days. I took it to kia dealership for diagnostic 3 times I had it for 9 months the last 6 weeks was the 3rd time until Feb 28th It was totaled by a uninsured motorist memes william benton penny lll Or. Driver lic# 1289466 Of 1633 n.e. 76th portland oregon 97213 he was speeding illegally bypassing on a bridge into on coming traffic which was me he ending totally the back end of my kia. No air bags deployed I had no airbag warning light on I suffer injuries whiplash in my neck shoulder and back to this day Wild willy seemed to have injured his leg to the point of amputation ... Portland police report# 21-54465 which is the report that wild willy gave a false identity. Later the officer text giving his real identity. To this day I haven't been compensated for bodily or auto damageby wild willy or Geico my insurance. And lost my kia in a junk yard with a remaining of a bill of 12,000 of 25,500.
Jan 13, 2023
AIR BAGS,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the air bag warning light was illuminated. The contact stated while driving at various speeds, the vehicle was jerking. The contact stated that while depressing the brake pedal, the vehicle failed to respond. The traction control, air bag, power steering assist, ABS, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic twice, and the front passenger’s side wheel speed sensor and the ECU were replaced twice; however, the failure persisted. The mechanic advised the contact to take the vehicle to the local dealer. The vehicle was taken to Clay Cooley Kia (1247 E Airport Fwy, Irving, TX 75062) where it was diagnosed that the ECU needed to be replaced. The vehicle was repaired; however, the failure recurred, and various unknown warning lights were illuminated. The vehicle was then taken to Vanguard Kia of Arlington (1501 E Interstate 20, Arlington, TX 76018) where it was diagnosed that the ECU, front passenger’s side wheel speed sensor and air bag clockspring needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
Dec 20, 2022
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
My vehicle engine blew while driving on the highway going about 65 no warning or signs other then the amount of oil that it was consuming. I am just now hearing about the class action lawsuits for my specific engine the Theta 2.0 which I have already verified it is part of it. KIA is saying it's the wrong part of the engine that is blown that it want be qualify for the engine replacement. I have kept my oil changed regularly and just recently noticed it started to consume godly amounts of oil no leak, or smell it was literally disappearing it is not normal to add almost 4qts of oil every 2 weeks or so. These engines need to be recalled not placed on a "service bulletin" and they pick and choose which to fix. Point is they are ticking time bombs and something need to be done they will not back their products and us consumers are left to suffer.
Dec 14, 2022
FUEL SYSTEM, GASOLINE,VISIBILITY,ENGINE
1 complaint
The contact owns a 2015 Kia Optima. The contact received a recall repair regarding a system upgrade for the knock sensor detection system and experienced the failure since the repair was performed. The vehicle was emitting a fuel odor and had a burning odor as if the vehicle was overheating. The driver’s and passenger’s side side-view mirrors would close while driving at various speeds. The Push to Start button had to be pressed several times to start the vehicle. The contact had taken the vehicle to the dealer who stated that the fuel odor was due to a hole in the fuel line hose. The passenger’s side side-view mirror had been replaced. The failure reoccurred. The contact stated that the failure was related to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine) however, the VIN was not included. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 100.
Dec 02, 2022
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undetermined speed, the vehicle failed to accelerate and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The manufacturer was notified and informed him that he had failed to complete the knock sensor detection system (KSDS) repair and provided no additional assistance. The failure mileage was approximately 106,000.
Nov 15, 2022
UNKNOWN OR OTHER,VISIBILITY
1 complaint
Sunroof spontaneously shattered while driving down the road. The glass is pushing outward like it was broken from the inside of the car. Nothing hit the care at the time, there was a loud explosion sound and then cracking sounds after that.
Sep 12, 2022
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
I BEEN REPORTED THE RECALL ABOUT MY CAR ENGINE AND OTHER PROBLEMS THATS GOING ON WITH IT BUT THE MANUFACTURER WON’T FIX IT SO WHAT ELSE CAN I DO TO HAVE ALL THESE RECALLS FIXED
Aug 18, 2022
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
For one my car is very sluggish when taking off and shifting gears Jerks badly. MY electrical is messing up on my radio and camera. Sometimes I smell rubber burning. When I have my cruise on it will speed up on its on and jerk when it does and when i press my brakesbto slow down it doesn'twant to slow down unless iash really hard. When taking off from a hill or a dead stop it doesn't want to shift and slags and rattles when it shifts. Bluetooth works sometimes and sometimes it doest it depends on when my backup camera works or not. I bought this car used in June of 2021 with a little over 92000 miles. I know when something doesn't sound right and when something is messed up, there is something wrong with my car. So far I haven't been in an accident but I don't want to be either.
Aug 16, 2022
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Recently has a new engine installed at pitre Kia , due to a recall malfunction, they installed a new engine but didn’t fix the recall problem, now that I have my car back. My engine moves when I hit the brakes, my brakes go all the way down sometimes, doesn’t stop the car at all, I am in danger everyday I drive my car, I never know if my brakes will fail on me. Or my car will burst out into flames, and I can smell fuel in the cabin of the car really strong, I have really bad gas mileage and my steering wheel is a lot stiffer than normal
Jul 31, 2022
VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
My car had started acting weird about 5 months after I got it, I believe Jan 2020. Only had it till Jan 2021 and they said my engine Barrings broke and it was going to cost me 10000. I didn’t have it. I was never informed about the recall. It messed up my whole credit and I still have not been able to get a car since. I moved and I was just now able to get the mail!
Jul 19, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
Malfunctions: hazard lights severe malfunction. All Steering wheel control buttons stopped working. Center control buttons stopped working. USB charging port/Auxiliary media port/ right side auxiliary power port lost power. Battery alternator and starter had acceptable readings via multimeter. Suspect ECM failure? Symptoms similar to misfires when A/C is running. Parking break doesn’t always engage despite proper method. Inconsistent gas consumption drastic fluctuations
Jun 10, 2022
SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
DEAN MCKRARY KIA HAD MY CAR FROM NOVEMBER TO DECEMBER 12, 2021 WITH THE AGREEMENT TO REPAIR ALL EXISTING SERVICE RECALLS. THERE YET REMAIN SERVICE RECALL 21V331. THE AGREEMENT WITH THE SERVICE MANAGER THAT ALL RECALLS ISSUED WOULD BE REPAIRED. THEY DID NOT KEEP THEIR WORD.
May 10, 2022
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
Kia said they fixed recall on my car and lights are still on and I hydroplane and totaled my car
Mar 07, 2022
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately, causing the vehicle to crash into a curve that fractured the lower control arm and damaged the tire rims, fender, and bumper. Additionally, the vehicle later failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was taken to an independent mechanic and diagnosed that either the alternator or battery was faulty. The mechanic replaced the lower control arm. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 129,403. Parts distribution disconnect.
Mar 03, 2022
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Window regulator failed. Broke while it was 4 degrees outside and middle of snow storm. Seen this is a common problem that should be recalled . As repairs will cost me $600 that i dont have . !!!
Feb 13, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
The contact owns a 2015 Kia Optima. The contact stated that both front headlight bulbs, as well as the rear taillight bulbs, had repeatedly stopped working while driving, without warning lights being illuminated. The contact stated that she had to replace the bulbs several times during the year. The contact had taken the vehicle to several dealers who were unable to determine the cause for the failures. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Dec 02, 2021
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I was on the freeway and out of no where I couldn’t accelerate and immediately my car slowed down and I had to get over the car behind me had to slam on breaks and I was almost hit twice car then flashed to pull over and charge battery but it’s a brand new battery everything still turned on just couldn’t accelerate so it’s now towed to Kia dealership to get diagnostics done scariest driving moment ever
Nov 17, 2021
FORWARD COLLISION AVOIDANCE
1 complaint
I received a Safety Recall notice dated 7/5/2021. When I contacted the dealership, the next available appointment was December 6, 2021. Because of the seriousness of this recall, I feel I should be given a service appointment sooner than December 2021.
Aug 09, 2021
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
HEAD LIGHTS AND BRAKE LIGHTS KEEP SHORTING OUT MAKING IT HARD FOR YOU TO DRIVE AT NIGHT OR EVEN DURING THE DAY. THE ANTI LOCK BRAKE JAMS AND WILL CAUSE YOU TO SLIDE IF YOU ARE NOT CAREFULLY IN THE RAIN AND SNOW
Nov 02, 2020
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
I WAS DRIVING AND OUT OF NOWHERE THE CAR STARTED TO BOG DOWN AND THE CHECK ENGINE LIGHT CAME ON. IT CONTINUED TO DO IT EVERY FEW SECONDS AND WAS GETTING WORSE THE WHOLE WAY TO THE SHOP, WHICH WAS THE CLOSEST ONE I COULD FIND AS SOON AS IT STARTED DOING IT. THE SHOP RAN THE ERROR CODE AND GOT A KNOCK SENSOR ERROR. I HAD KIA COME PICK IT UP AND TAKE IT TO THE SHOP. THE SHOP PERFORMED A BEARING CLEARANCE CHECK AND THE VEHICLE DID NOT PASS SO THEY REPLACED THE ENGINE AND INTAKE MANIFOLD DUE TO "CATASTROPHIC FAILURE". WHILE REPLACING THE ENGINE THEY FOUND THE TURBO HAD PLAY AND SO THEY INSTALLED A NEW TURBO ASSEMBLY. AFTER ENGINE REPLACEMENT THEY FOUND THE STARTER SEIZED, THEY REPLACED THE STARTER. AFTER ENGINE REPLACEMENT THEY PERFORMED THE ECU UPDATE AND RESET ADAPTIVE VALUES, THEN PERFORMED WIRING SIGNAL INTERFERENCE CHECK WHICH STARTED OK. IMMEDIATELY AFTER GETTING THE VEHICLE BACK FROM THE SHOP I NOTICED A LOUD NOISE COMING FROM FRONT DRIVER WHEEL AREA. SHOP ENDED UP REPLACING CALIPER AND WHEEL BEARINGS ALONG WITH NEEDING AN ALIGNMENT. ALL HAPPENED AROUND 58K MILES. LUCKILY STILL UNDER WARRANTY. SHOP SAID IT WAS JUST A BAD ENGINE. NOTHING I COULD OF DONE COULD OF CAUSED IT.
Jul 24, 2020
EQUIPMENT
1 complaint
ANTENNA FIN BLEW OFF WHILE DRIVING.. AND BROKE MY BACK WINDOW TOO. I TOOK TO DEALER WONT COVER UNDER WARRANTY YET I SEE ALL COMPLAINTS THAT THIS NEEDS TO BE A RECALL . DEALER WANTS 450.00 TO REPLACE HAS TO BE FULL UNIT ALTHOUGH RADIO WORKS FINE I NEED THIS REPLACED AT KIA COSTS OR I WILL OPEN A CLASS ACTION CASE FOR DEFECT. IT HAS HAPPENED TO MUCH AND 2016 GOT THE RECALL IT'S THE SAME ANTENNA SHARK FIN CAP. *TR
May 20, 2020
ELECTRICAL SYSTEM,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I PURCHASED MY CAR IN BELLEVUE NE I TRIED TAKING IT BACK WITHIN THE FIRST WEEK. THEY TOLD ME EVERYTHING WAS FINE AND SENT ME TO EDWARDS KIA IN COUNCIL BLUFFS IA. MY BRAKES AND ROTORS WERE HORRIBLE AND NEEDED TO BE REPLACED THEY IN NE SAID THEY WERE COMPLETELY FINE. IT COST $600 TO REPAIR. THE BELLEVUE MANAGER ASKED ME WHAT I EXPECTED HIM TO DO ABOUT IT. THEY LET ME LEAVE THE LOT WITHOUT INSPECTION MY CAR. THEN I HAD A MOTOR RECALL MY ENGINE LIGHT WAS FLASHING AND IT WOULDN'T ACCELERATE THIS HAS NOW HAPPENED 3 TIMES IN THE LAST 30 DAYS. EDWARDS KIA IN COUNCIL BLUFFS CURRENTLY HAVE HAD MY CAR FOR 2 WEEKS AND TELL ME THAT IT COULD BE AN ADDITIONAL 6 WEEKS BEFORE I GET IT RETIRED TO ME
Apr 08, 2020
STEERING,EXTERIOR LIGHTING,STRUCTURE
1 complaint
WHILE DRIVING AT SPEEDS HIGHER THAN 45 MPH, THE STEERING WHEEL LOCKS FOR A BRIEF MOMENT. THIS DOES NOT ALLOW FOR A SMOOTH WAY TO KEEP THE VEHICLE STRAIGHT ON THE HIGHWAY. VERY SCARY. ANTENNA COVER ON TOP OF CAR FLEW OFF ON THE HIGHWAY. READ THAT IT HAS HAPPENED TO SEVERAL OTHER 2015 OPTIMA MODELS. BACK UP CAMERA IS FOGGY AND I CAN NO LONGER USE IT WHEN REVERSING. BACK TAILLIGHTS HAVE CONDENSATION IN THEM. I HAVE ALREADY HAD ONE OF THEM REPLACED EARLY ON.
Mar 11, 2020
WHEELS
1 complaint
I WAS DRIVING APPROX 5-8MPH WITH 2 KIDS, PULLING INTO LIBRARY PARKING LOT. NEXT THING I KNOW I HEAR A LOUD THUMP AND FEEL MY TIRE GONE FLAT. AFTER PULLING INTO THE FIRST PARKING SPOT I GET OUT AND SMELL RUBBER. MY FRONT PASSENGER TIRE HAD POPPED. I LOOKED IN THE DRIVEWAY AREA WHERE I PULLED IN AND DIDN'T SEE ANY NAILS OR ROAD HAZARDS THAT MAY HAVE CAUSED THIS POP. THIS TIRE IS PRACTICALLY NEW. I PURCHASED BASED SOLELY ON THIS TIRE'S ADVERTISEMENT OF APPROX 60,000 MILE LIFE (OR 6 YEARS). THIS TIRE HAS ONLY GONE A TOTAL OF JUST UNDER 27,000 MILES IN 1.5 YEARS. THE OTHER TIRE (SAME BRAND, SAME DAY PURCHASED) SEEMS FINE. THERE IS STILL A LOT OF TREAD LEFT. THE POP CAME FROM THE SIDE WALL. THE CONDITIONS WERE DRY AND SUNNY.
Jan 20, 2020
AIR BAGS,UNKNOWN OR OTHER
1 complaint
AIRBAG LIGHT KEEP COMING ON, CHECK ENGINE LIGHT KEEP COMING ON
Dec 05, 2019
POWER TRAIN,SERVICE BRAKES
1 complaint
MY BRAKES AND TRACTION LIGHTS COMES ON RANDOMLY. IT STARTED HAPPENING A YEAR AGO. IT HAS HAPPENED ABOUT 5 TIMES SINCE LAST YEAR. IT HAPPENS SOMETIMES WHILE I'M DRIVING, IT JUST COMES ON AND SOMETIMES WHEN I GET IN AND START THE CAR THEY COME ON.
Sep 25, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
THE FOLLOWING HAPPENS ANYTIME WHILE DRIVING THE ELECTRONIC CONTROL UNIT AND SOFTWARE, SENSORS, ACTUATORS, WARNING LIGHTS, FAULT CODES, AND PERFORMANCE RELATED CONCERNS OF THE ELECTRONIC STABILITY CONTROL SYSTEM. MY PASSENGER WINDOW WON'T GO UP ONCE YOU PUT IT DOWN WITHOUT A FIGHT. I BEEN TO THE DEALER 4 TIMES AND IT'S NOT FIXED.
Jul 16, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
IT SEEMS THAT MY LIGHTS ALWAYS GO OUT! I'VE REPLACED THE FRONT LIGHT 3 TIMES IN ONE YEAR. AND THE BACK BRAKE LIGHTS AS WELL. I AM ALWAYS GETTING PULLED OVER BECAUSE OF MY LIGHT GOING OUT! THE TRIM SEEMS TO FALL OFF AS WELL ON BACK DOORS ABOVE WINDOW.
Jun 24, 2019
EXTERIOR LIGHTING,STRUCTURE,ENGINE
1 complaint
I WAS TRAVELING EAST ON A 4 LANE ROAD AT 45 MPH. AS I WAS PASSING THRU A GREEN LIGHT, A WESTBOUND VEHICLE MADE AN ILLEGAL LEFT TURN IN FRONT OF ME, CAUSING ME TO "T-BONE" HIS VEHICLE. ALL OF HIS AIRBAGS DEPLOYED.....NONE OF MINE DID. THE CAR WAS REPAIRED, SURPRISINGLY; YET I DO NOT FEEL SAFE DRIVING IT. I SUSTAINED CERVICAL AND LUMBAR SPINE INJURIES, AS WELL AS A SEVERE WHIPLASH AND CONCUSSION. I AM UNABLE TO WORK, DUE TO SURGERY THAT WAS NECESSARY. I JUST NEED TO KNOW IF THIS CAR IS SAFE?? I WAS ALSO IN A SIDE COLLISION THAT WAS NOT MY FAULT; TWO YEARS AGO,WHERE SOMEONE HIT ME, AND NO AIRBAGS DEPLOYED. AT THAT PARTICULAR ACCIDENT,I WAS STATIONARY; AT A STOP LIGHT.
May 29, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL JUST PULLED INTO MY JOB CAR WAS IN PARKED. CAR WAS STILL RUNNING HAD ABOUT 45MINS TO SPARE BEFORE CLOCKING IN. NOTICE THE CAR BEGIN TO SMOKE AS I'M SITTING PREPARING MY SELF FOR WORK. NO WARNING SIGNS APPEARED TO NOTIFY ME THAT THE CAR WAS OVERHEATING. TURNED THE ENGINE OFF TO SEE IF CAR WILL COOL DOWN. SMOKE SEEMED TO GET HEAVIER. I GOT OUT THE CAR AND SEEN THERE WAS FIRE UNDERNEATH. IMMEDIATELY I NOTIFIED EMERGENCY OFFICIALS. GOOD SAMARITANS HELPED PUT OUT THE FIRE. EMERGENCY OFFICIALS SAY IT WAS ELECTRICAL THAT CAUSED IT.
Apr 26, 2019
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
IF I PUSH THE PROXIMITY IGNITION BUTTON ACCIDENTLALLY THE CAR WILL SHUT DOWN, NO BRAKES, NOT POWER STEERING. I AM WONDERING IF THIS SHOULD HAPPEN WHEN I AM TRAVELLING 70 MPH ON THE INTERSTATE. THE DEALER DID NOT GIVE ME ANY SATISFACTIOON..."TOLD ME NOT TO PUSH THE BUTTON" AND "TRADE IT IN ON A 2019." SOME MAKES WILL NOT SHUT DOWN IF GOING OVER 5 PMH UNLESS THE BUTTON IS PUSHED TWICE. OTHERS, YOU MUST HOLD THE BUTTON. I COULD NOT FIND ANYTHING IN THE MANUAL AND THEIR CUSTOMER SERVICE WAS NO HELP. THERE HAVE BEEN DEATHS RELATED TO THIS PROBLEM ACCORDING TO SOME WEBSITES. I CAN'T TEST THE CAR MYSELF. WAS HOPING THE DEALER WOULD OR TELL ME THE SITUATION WITH THE BUTTON AND SPEED. CAN YOU HELP ME?>.
Mar 26, 2019
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
TOOK MY CAR INTO THE DEALERSHIP ( ATLANTA WEST KIA, DOUGLASVILLE, GA) FOR AN OIL CHANGE, TIRE ROTATION, ETC. I WAS NOTIFIED WHEN I CHECKED IN THAT THERE WAS A COMPUTER RECALL FOR AN UPGRADE OF THE COMPUTER/ELECTRONIC SYSTEM. THEY INFORMED ME THAT THEY WOULD DO THAT WHILE PERFORMING THE OTHER SERVICE WORK. 3 WEEKS AFTER THE OIL CHANGE I WAS DRIVING ON THE INTERSTATE THE CAR SUDDDENLY LOST POWER AFTER A BIG PUFF OF WHITE SMOKE AND LOUD NOISE. I WORKED MY WAY OVER TO THE NEST EXIT AND PROCEEDED TO TURN AROUND TO GO BACK HOME. NO WARNING/ENGINE/OIL LIGHTS CAME ON DURING THIS TIME. I CALLED THE DEALERSHIP AND NEVER RETURNED MY CALL, WITH NO RESULTS. WE CHECKED THE OIL THE CAR WAS 3 QUARTS LOW. CONTINUE TO NOTIFY THE DEALER TO NO AVAIL. THE CAR NEEDED 3 QUARTS OF OIL EVERYTIME I CHECKED IT WEEKLY. LET ME REINTERATE THAT THE CAR WAS RUNNING FINE BEFORE I TOOK IT IN FOR SERVICE IN NOV 2018. I CALLED KIA CORP. THEY INFOMED ME THAT MY CAR WAS NOT UNDER RECALL AND THAT THERE'S NOTHING THEY CAN DO BECASUE I HAD 68K ON THE CAR. THEY ASKED ME TO HAVE IT TOWED IN FOR DIAGNOSTIC TEST. NOW THEY WANT ME TO PROVIDE ALL THE SERVICE RECORDS. THE SERVICE RECORDS WAS IN THE KIA DEALERSHIP SYSTEM AS I HAVE USED THAT DEALER (PRIOR OWNER) FOR MOST OF MY WORK. I AM NOT SURE WHAT HAPPENED TO THE SERVICE RECORDS. AT THIS POINT THEY REFUSE TO REPLACE THE ENGINE. KIA HAS RECALLED EVERY YEAR BUT 2015 - APPARENTLY THEY THINK THEY GOT IT RIGHT IN 2015 SINCE THE MOTOR WAS BUILT IN A DIFFERENT LOCATION. THE ENGINE I S PRACICALLY GONE AND I HAVE HAD THE CAR LESS THAN 4 YEARS. I PURCHASED BAND NEW OFF THE LOT 9/2015. I FEEL LIKE THEY SHOULD BE MADE TO ADD THE 2015 KIA OPTIMA TO THE ENGINE RECALL LIST BEFORE SOMEONE GET SERIOUSLY HURT EITHER BY THE CAR STOPPING IN HIGHWAY TRAFFIC OR CATCHING ON FIRE. DOOR HANDLE ON THE DRIVER'S SIDE CONTIUES TO STICK AND THE DORR WILL NOT OPEN FROM OUTSIDE OR INSIDE.
Mar 04, 2019
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
AT APPROXIMATELY 4:30 A.M. ON NOVEMBER 12, 2018, THE ENGINE BECAME FULLY ENGULFED IN FLAMES WHILE THE CAR WAS PARKED ON THE STREET IN FRONT OF OUR HOUSE AND TURNED OFF. NO ONE HAD DRIVEN THE CAR FOR SEVERAL HOURS. THE FIRE DESTROYED THE ENTIRE FRONT END OF THE CAR, MELTED THE TIRES AND FILLED THE INTERIOR OF THE CAR WITH SMOKE. FORTUNATELY, THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE BEFORE IT SPREAD TO THE GAS TANK.
Nov 13, 2018
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
SHARK FIN ANTENNA COVER FELL OFF. THIS IS REPORTED TO HAPPEN TO MANY 2015 KIA OPTIMAS. THERE IS NO REPLACEMENT FIN AND TO FIX THE ISSUE A WHOLE ANTENNA KIT HAS TO BE INSTALLED. APPARENTLY THE SCREWS THAT HOLD THE ANTENNA FIN DOWN RUST OVERTIME AND EVENTUALLY CAUSE THE FIN TO POP OFF. THIS PRESENTS A PROBLEM THAT WOULD ALLOW WATER TO ENTER THE VEHICLE AND CAUSE DAMAGE.
Jul 17, 2018
STRUCTURE,WHEELS
1 complaint
WAS AT LIGHT THEN PROCEEDED ONCE LIGHT TURNED GREEN TRAVELING ON LEFT LANE ON A 2 LANE CITY ROAD. USED TURNING SIGNAL TO MOVE TO RIGHT LANE WHEN ANOTHER CAR THAT HAD TURNED AT THE TRAFFIC LIGHT ON TO THE ROAD I WAS TRAVELING ON. I DID NOT SEE THE CAR AFTER TURNING TO LOOK DUE TO THE BLIND SPOT IN REAR OF MY CAR. AT THE TIME I HIT THE OTHER CARS FRONT LEFT FENDER/TIRE AREA CAUSING MINOR DAMAGE TO BOTH CARS. I WAS TICKETED FOR IMPROPER LANE CHANGE EVEN THOUGH I TURNED MY SIGNAL ON & LOOKED. I NOW HAVE TO GO TO TRAFFIC SCHOOL TO KEEP POINTS OFF MY LICENSE & PAY OUT OF POCKET FOR REPAIR DAMAGE TO MY CAR. THERE HAVE BEEN A FEW OTHER CLOSE CALLS WHEN ATTEMPTING TO CHANGE LANES DUE TO THE BLIND SPOT AREA IN MY CAR.
Dec 23, 2017
STEERING,POWER TRAIN,WHEELS
1 complaint
TAKATA RECALL: THE TIRE LOW LIGHT ON HE DASH IS ALWAYS ON NO MATTER WHAT I DO. I HAVE ALWAYS HAD MY TIRES CHANGED FROM THE DEALER NEVER FROM A THIRD PARTY. THIS IS INCONVENIENT FOR ME BECAUSE THIS IS THE IDENTIFICATION FOR A LOW TIRE. SO ANYTIME I SUSPECT A LOW TIRE I HAVE TO STOP MY VEHICLE WHERE EVER I MAY BE GET OUT AND WALK AROUND THE VEHICLE TO MANUALLY TEST THE PRESSURE IN MY VEHICLES TIRES..
Oct 09, 2017
SEATS
1 complaint
I NOTICED A BURNING SMELL AND THOUGHT THAT MY ENGINE WAS BURNING. I LOOKED DOWN TOWARD THE FLOOR AND NOTICED SMOKE COMING FROM UNDER THE DRIVER'S SEAT. ALTHOUGH THE SEAT WARMER IS NOT ON, I ALSO NOTICED THE SEAT SEEMS TO BE HEATING. I NOTICED WHILE SITTING AT A LIGHT AFTER HAVING DRIVEN ABOUT A MILE OR SO.
Mar 10, 2017
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
BOTH ESC AND AUTO HOLD LIGHTS OCCASIONALLY GO YELLOW AT THE SAME TIME. USUALLY GOES BACK TO NORMAL AFTER SOME PERIOD OF TIME. THIS STARTED MAYBE COUPLE MONTHS AGO. BROUGHT TO THE DEALER, BUT THEY COULDN'T DETECT ANY ERROR CODES.
Jul 08, 2016
TIRES,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES FAILED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND BEGAN DRIVING ON THE SIDEWALK. THE FRONT PASSENGER SIDE TIRES EXPLODED AND DESTROYED THE RIM. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,200. UPDATED 8/31/15*CN UPDATED 10/26/2017*CN
Jun 19, 2015
Frequently Asked Questions
How many problems does the 2015 KIA Optima have?
The 2015 KIA Optima currently has 957 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2015 KIA Optima?
The most common problems reported for the 2015 KIA Optima are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2015 KIA Optima problem data come from?
All problem and complaint data for the 2015 KIA Optima comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - KIA Optima
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