2013 KIA Rio Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
149
Complaints Reported
Complaints by Component
ENGINE
28 complaints
UNKNOWN Was clearing my car of snow and had the defroster on when I smelled a burning smell coming from I assume the engine.
Jan 14, 2025
Vehicle has just over 110,000 miles and the vehicle burns oil like crazy. Piston rings typically last 150,000 miles. Started running low on old 5,000 miles ago. I’ve looked online and found more incidences like mine and are happening around the same mileage. This can cause major engine damage if left untreated. I feel it’s worth an investigation to save people from future issues like this. Vehicles should last well over 100,000 miles without major engine repair like piston rings. Unfortunately I have no documentation to prove this I have no money to take it to the shop but I’ve changed the oil about 4 times in the past 3 months. It sounds like maintenance needs to be carried out but I can assure you that something this major should not be happening at 110,000 miles. Thank you for your time
Jul 29, 2024
This complaint is in regard to a safety recall (NHTSA Recall# 23V652) of our 2013 Kia Rio. On November of 2023, we received an interim notice in the mail about a Kia Rio recall. The recall occurred in September 2023, two months earlier. The notice detailed that the Rio had a safety risk of an engine fire while parked or driving. Owners were advised to limit their driving and park their cars outdoors away from other cars or buildings until the part is available. This is not an option for us. The part is still not available, five months after the recall. Our Rio has been sitting in our driveway, next to the house, since November 2023 and we're still paying auto insurance on it. We do not feel safe driving it, nor keeping it parked close to the house. It has been a hardship for our family to have one less vehicle to drive. I have written a complaint to Kia corporate and have not heard anything back from them. So far Kia's only resolution to this delay is for consumers to just wait for the part. That is unacceptable.
Mar 06, 2024
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, the vehicle stalled. After shifting to park and restarting the vehicle, the vehicle operated normally. The contact stated that the failure once occurred while driving approximately 50 MPH. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were not yet contacted. The failure mileage was 150,000. The contact called to make an appointment with Quirk Kia in Manchester. After explaining the problem they refused to make an appointment
Sep 05, 2023
I own a 2013 Kia Rio While driving my regular speed limit, my car stopped working. I heard a loud knocking sound coming from the engine compartment and it also sounded like something was lose. I tried having the car jumped but it would not start. I had to get it towed to a mechanic who diagnosed the vehicle as the starter needed replacement, oil was leaking, and oil pan gasket need to be replaced. It was also noted there was internal engine damage, but I was not notified about this before the other repairs were done & approved by me. I also had my car in the shop for the same issue on January 24, 2022 and had an oil changed then but the issue was not fixed. The repair work was completed both times but the issues was not fixed. I was informed that I needed a new motor/engine. I only have 87,000 miles on my car.. All other models have been recalled already due to engine knocking because of carbon build up. I need Kia Corporate to right the wrong & do a Recall on 2013 Kia Rio or approved me for a free engine replacement. The engines are faulty. The AC is inoperable & need to be replaced. The tech. noted on piece of paper that both cv axle boots are torn, ECM codes, PO335 Crankshaft Position Sensor, PO011 Intake Crankshaft Position Sensor, PO014 Exhaust Crankshaft Sensor, PO441 Evap Purge Valve Soildroid. The engine wasn't replaced & no further work was completed. Engine failure 87,000 miles.
Nov 15, 2022
+ 23 more complaints for this component
AIR BAGS
22 complaints
Passenger air bag light on No accidents…. Light just recently turned on.
May 24, 2023
air bag sensor showing up on dash as issue.
Oct 31, 2022
The contact owns a 2013 Kia Rio. The contact stated when he started the vehicle, he noticed that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who stated that the air bag sensor on the driver’s side needed to be replaced. The vehicle was not repaired. The dealer was contacted but a diagnostic test was not preformed. The manufacturer was not contacted. The failure mileage was 100,000.
Sep 07, 2022
The air bag light has come on and as I understand I am no longer protected in case of an accident.i do not find a recall but there should be as I am seeing many complaints for the same issue
Mar 01, 2022
AIR BAG LIGHT ON DRIVERS SIDE FLASHES AND THEN STAYS ON WHILE DRIVING. UNDERSTAND KIA IS AWARE OF PROBLEM BUT HAS DONE NOTHING TO HELP CONSUMERS. THIS IS SEVERE SAFETY ISSUE AS AIR BAG WILL NOT DEPLOY IN CASE OF AN ACCIDENT.
Jul 26, 2020
+ 17 more complaints for this component
SERVICE BRAKES, HYDRAULIC
17 complaints
See attached document for complaint.
Oct 03, 2024
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 27, 2024
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jun 11, 2024
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Apr 22, 2024
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the check engine warning light illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Apr 15, 2024
+ 12 more complaints for this component
UNKNOWN OR OTHER
7 complaints
Unknown. Just worrying about my engine starting a fire. I've been twice now to kia in somerset ky and till haven't gotten any where
Mar 12, 2024
Question answers in order: INCIDENT DATE/LOCATION: July 28, 2023 Glastonbury, CT 1. UNKNOWN which component or system failed/malfunctioned. Fire began under hood of vehicle. Vehicle is a total loss. Vehicle has been released to Copart in New Britain, CT. 2. The car caught on fire while I was inside. Escaped without injury. Burned in close proximity to other vehicles before they were moved. Glastonbury, CT 3. UNKNOWN if this problem was reproducible 4. The vehicle was inspected by the fire marshal, police, and insurance company. UNKNOWN if Kia assessed the damage. Police Case #[XXX] Glastonbury Police Department Glastonbury, CT 5. No check engine lights or warning indicators. Only symptom was a burning smell/smoke within a couple minutes before visible flames. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Aug 16, 2023
The door locks stop working. There are a ton of complaints on the internet of the same issue, the door locks will not work with the fob or with the key.
Jul 05, 2022
My car started burning while I was driving. Luckily, I stoped and we (me and my wife) ran away from it.
Feb 17, 2022
Car was stolen due to defective alarm system . I feel every one should know that Kia doesn’t care enough to protect its customers with a full alarm system on the car . Thieves stole my and others cars by breaking the passenger window and climbing in and starting the car with a usb stick. What in the world is that ? Like how does your alarm not sound when a window is broken if the alarm is working A1
Jul 24, 2021
+ 2 more complaints for this component
ELECTRICAL SYSTEM
6 complaints
The contact owns a 2013 Kia Rio. The contact stated that after receiving a notice of a recall, the vehicle was taken to a local dealer for the recall repair; however, several days later, the contact experienced intermittent difficulty starting the vehicle. Additionally, the vehicle occasionally stalled while coming to a stop. No warning lights were illuminated. The vehicle was taken back to the local dealer, where it was diagnosed, and the contact was advised that the battery was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 157,000.
May 23, 2025
Dealer has failed to remedy recall 23V652 in a reasonable amount of time. Received the original recall notice dated April 10, 2024. Immediately scheduled an appointment with the dealer. Dealer fixed another outstanding recall but said they didn't have the part for the 23V652 recall. Contacted the dealer several times since and they say they don't have the part to fix the recall and will get back when they do. Contacted Kia and explained the situation. They said they'd get back. Never heard from them. This is a recall for a fire hazard. It was dated April 10, 2024. It is now September 10, 2024.
Sep 10, 2024
KIA IS FAILING TO REPAIR A FUSE RECALL IN A TIMELY MANNER. I WAS TOLD I AM JUST OUT OF LUCK THEY AREN'T FIXING
Dec 01, 2023
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR, THE DRIVER SIDE WINDOW SWITCH, THE REAR PASSENGER DOOR LOCKS, AND THE CLOCK SPRING FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE VEHICLE WAS WELL MAINTAINED. THE CONTACT TOOK THE VEHICLE TO DIFEO KIA (1320 OCEAN AVE, LAKEWOOD TOWNSHIP, NJ 08701; (833) 842-8290) WHERE THE MECHANIC REPLACED THE CLOCK SPRING AND THE DRIVER'S SIDE WINDOW SWITCH. THE TIRE PRESSURE SENSOR WAS REPAIRED BY A CERTIFIED MECHANIC AT THE TIRE SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Nov 02, 2020
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AS THE POWER STEERING SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRICAL HARNESS TO THE COMPUTER WAS REPLACED. THE FAILURE RECURRED TWICE AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70.
Dec 30, 2013
+ 1 more complaint for this component
STEERING
5 complaints
WHILE DRIVING ON THE HIGHWAY THE ELECTRONICALLY CONTROLLED POWER STEERING QUIT WORKING MAKING IT VERY HARD TO STEER THE CAR AND COULD HAVE CAUSED A SERIOUS ACCIDENT.
Oct 26, 2018
MY POWER STEERING IS CUTTING IN AND OUT INTERMITTENTLY. THIS IS ACCOMPANIED BY A NUMBER OF INDICATOR LIGHTS TURNING ON. THE DEALERSHIP IS NOT TREATING MY ISSUE WITH ANY URGENCY, AND IS CONTENT TO HAVE ME CONTINUE DRIVING MY VEHICLE FOR 6 DAYS WHILE THE POWER STEERING HAS BEEN CUTTING IN AND OUT. I WANT TO FILE A FORMAL RECORD OF THIS ISSUE IN CASE IT CAUSES A SEVERE ACCIDENT. *JS
Dec 31, 2014
REQUESTING THAT NHTSA PLEASE AMPLIFY AND INVESTIGATE. STEERING WHEEL ON MY KIA RIO 2010 CAR STARTED SQUEAKING WHEN THE STEERING WHEEL IS TURNED EITHER LEFT OR RIGHT. POWER STEERING FLUID IS NORMAL AND THE CAR HAS NOT BEEN IN AN ACCIDENT. THERE MAY BE A CONNECTION IN REGARDS TO THE "CURRENT" RECALL IN REGARDS TO "AN IMPROPER APPLICATION OF THREAD-LOCKING ADHESIVE" THAT THE KIA SOULS HAVE. THERE IS "NUMEROUS" POSTINGS ON WEB SITES OF OWNERS COMPLAINING ABOUT THE SAME STEERING WHEEL SOUND ISSUE. THE STEERING WHEEL SOUND, IS NOT NORMAL AND IT IS WAY TOO MUCH OF A COINCIDENCE TO IGNORE. PLEASE PURSUE "DUE DILIGENCE" IN REGARDS TO THIS. THANK YOU. *TR
Aug 13, 2014
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE SENSOR LIGHTS FOR THE ELECTRONIC POWER STEERING, ELECTRONIC STABILITY CONTROL AND THE ANTI-LOCK BRAKING SYSTEM WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING ASSEMBLY WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 9,215.
Jan 15, 2014
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END FAILED AND CAUSED THE VEHICLE TO ABRUPTLY VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT END ALIGNMENT NEEDED TO BE REPAIRED. THE CONTACT HAD EXPERIENCED THE EXACT SAME FAILURE THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Dec 16, 2013
AIR BAGS,SEAT BELTS
3 complaints
AIR BAG WARNING
Oct 21, 2019
TL* THE CONTACT OWNS A 2013 KIA RIO. AFTER REAR ENDING ANOTHER VEHICLE, THE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
Jun 20, 2016
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT FAILED TO PROPERLY SECURE A CHILD PASSENGER. THE CONTACT SUSTAINED MINOR BRUISING AND THE PASSENGER SUSTAINED WHIPLASH AND SHOULDER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Jul 29, 2013
SERVICE BRAKES
3 complaints
I HAVE A 2013 KIA RIO SX RED, MANUAL 6-SPEED. I HAVE BEEN HAVING ISSUES WITH MY VEHICLE ROLLING BACK WITH PARKING BREAK FULLY ENGAGED. VEHICLE ROLLS BACK ON SURFACES WITH NOT MUCH OF AN INCLINE AT ALL. NO INCIDENTS OR ACCIDENTS REPORTED. VEHICLE WAS STATIONARY, TURNED OFF, GEAR IN NEUTRAL (HOWEVER I HAVE BEEN LATELY LEAVING IT IN 1ST GEAR IF FEAR IS TO ROLL BACK), PARKING BREAK FULLY ENGAGED. HAS HAPPENED ON MULTIPLE OCCASIONS.
Sep 30, 2018
CAR HAS 62,000 MILES, REAR BRAKE WENT OUT FIRST, UPON INSPECTION, ON THE RIGHT SIDE WENT OUT, ON THE SIDE OF THE PADDING THERE WAS METAL TO METAL, MIDDLE PART HAD MINIMAL HAIR LINE MINIMAL OF PADDING LEFT HOWEVER THE LEFT ONE STILL HAD HALFWAY PADDING, PRETTY GOOD, ROTOR WOULD NOT TURN, BRAKES HAD STAYED IN PLACE FOR A LONG TIME, WHEEL CYLINDER APPEARS TO BE DEFECTIVE, CANNOT PLACE A NEW BRAKE PAD, DUE TO THE PISTON CONSTANTLY COMING OUT, 2 MECHANICS WERE UNABLE TO FIX THIS ISSUE AND ONE OF THEM DID SUCCESSFUL GET THE BRAKE PADS IN PLACE AND PLACED THE CALIPER BACK, HOWEVER, THE ROTOR WOULD NOT TURN, MEANING MY BRAKES WOULD STAY IN PLACE ALL THE TIME THUS, HAVING TO FORCE THE CAR TO MOVE. MECHANIC SAYS THAT I HAD BEEN DRIVING WITH THE BRAKES SET AT THE SAME TIME, AND WHAT WAS ODD FOR HIM WAS THAT ONLY ONE SIDE GAVE OUT SOONER THAN THE OTHER, WHEN IT FACT IT SHOULD BE THE FRONT ONES TO GIVE OUT FIRST AND THEN THE REAR ONES BUT NO, ONLY 1 SIDE FROM THE REAR GAVE OUT, THE FRONT ONES HAD REALLY GOOD PADDING LEFT. BUT THIS POSES A BIG ISSUE FOR ME, SAFETY ISSUE, FOR ME AND MY FAMILY WHEN WE ARE IN THE CAR, IT COULD LIGHT UP IN FLAMES, BURST MY TIRE, SPARK UP, PLEASE HELP. I HAD TO PUT THE USED BRAKE PADS FROM THE LEFT SIDE ONTO THE RIGHT SIDE TO AT LEAST HAVE SOME PADDING, NEW ONES CANNOT BE PLACED BECAUSE AS SOON AS I PLACE THE CLAMP TO PUSH THE PISTON IN, AND I REMOVE IT, IT COMES RIGHT OUT, IT SEEMS LIKE THERES SOME PRESSURE THERE. I DONT KNOW IF THIS IS TO BE COVERED IN THE WARRANTY BUT IM SURE THIS IS NOT ONLY HAPPENING TO ME, PLEASE HELP!!!!
Nov 08, 2015
TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING 25 MPH AND APPLYING THE BRAKES, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
Oct 15, 2015
VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE CONTACT LOST REAR WINDOW VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE REAR WINDOW WAS BUILT ABNORMALLY HIGH. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TR
Jun 04, 2013
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE REAR WINDOW WAS TOO HIGH AND THE CONTACT WAS UNABLE TO SEE OTHER VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT A DIAGNOSIS WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 400. *TR
May 14, 2013
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE REAR WINDSHIELD WAS LOCATED TOO HIGH FOR HER TO BE ABLE TO SEE THE TRAFFIC COMING FROM BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY COULD INSTALL ADDITIONAL MIRRORS FOR THE CONTACT TO BE ABLE TO SEE TRAFFIC BEHIND THE VEHICLE. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 400. UPDATED 6/17/13 *CN
May 14, 2013
SERVICE BRAKES, HYDRAULIC,ENGINE
2 complaints
The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes functionality. The contact checked the brake fluid level, and the vehicle was returned to the dealer. The contact was informed that there repair had not worked, and resetting the fuse had failed. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 114,928.
Nov 03, 2025
The contact owns a 2013 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminated for approximately three months. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000. VIN tool confirms parts not available.
Dec 27, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
Car started smoking while drive, lucky I was already pulling in my driveway.
Sep 05, 2025
JUST BOUGHT A 2013 RIO WITH 28,000 MILES ON IT ON 9/2/16. THE CAR SAT IN OUR DRIVEWAY ALL LAST WEEK BECAUSE WE WERE ON VACATION, SO WE MAYBE PUT 100 MILES ON IT AND DROVE IT 4 TIMES. DROVE 20 MINUTES ROUND TRIP TO THE POST OFFICE YESTERDAY, PARKED IN DRIVEWAY AND WENT BACK INTO HOUSE TO WORK. WIFE CAME HOME FROM WORK ABOUT 10 MINUTES LATER AND CAME RUNNING IN THE HOUSE SAYING THE NEW CAR IS ON FIRE. CALLED 911 AND BEFORE FIRE DEPARTMENT WAS ABLE TO GET THERE, THE FLAMES WERE AS HIGH AS OUR SECOND FLOOR WINDOWS. CAR WAS PARKED ABOUT 10-15 FEET AWAY FROM HOUSE, BUT THE HEAT DAMAGED PART OF OUR HOUSE AS WELL. I HAVE CONTACTED INSURANCE, BUT I REALLY FEEL THIS IS A KIA ISSUE / PROBLEM, AND WE REALLY SHOULD NOT HAVE TO USE INSURANCE TO REPLACE THE CAR. THIS CAR IS STILL UNDER MANUFACTURE WARRANTY, AND THEY NEED TO BE HELD ACCOUNTABLE. THEN LAST NIGHT AFTER THE TOW COMPANY CAME, WE STARTED RESEARCHING THIS AND HAVE FOUND MANY, MANY 2012-2014 KIA'S DOING THIS. I LOGGED A COMPLAINT ON YOUR KIA'S WEBSITE, BUT HAVE NOT GOT A RESPONSE BACK YET, AND YES, I FEEL I SHOULD GET A RESPONSE OVER THE WEEKEND. OUR CAR BURST INTO FLAMES, DAMAGED PART OF OUR HOUSE FROM THE HEAT, AND IT COULD OF BEEN MUCH WORSE, ESPECIALLY IF I PARKED THE CAR IN THE GARAGE YESTERDAY. WOULD REALLY LIKE TO HEAR FROM KIA, OR OTHER OWNERS THAT HAVE HAD THIS PROBLEM. IT SEEMS THAT WITH ALL OF THE GOOGLE HITS ABOUT KIA'S CATCHING FIRE, THERE SHOULD HAVE BEEN A RECALL ON ANY OF THE MODELS THAT HAVE HAD THIS PROBLEM, AND GET THEM EITHER FIXED, OR OFF OF THE ROAD, AT KIA'S EXPENSE.
Sep 17, 2016
ELECTRICAL SYSTEM,ENGINE
2 complaints
On July 17, 2025, shortly before 4am, my son's 2013 Kia Rio caught fire, while sitting in the driveway turned off, and was totally destroyed. The car was parked in the driveway at his house and there were not any warning signs before it happened. On June 10, 2024 we had the HECU fuse replaced through a recall that could cause a fire. After we had it "fixed" we had no idea that it could still catch on fire! My son could have been in the car when this happened or other structures could have caught on fire! The fire department was called to put the fire out and the car was inspected by Kia and by our insurance company. Kia does not care that we had the part replaced and that the car STILL caught on fire. They have stated that they will not do one thing about it. They didn't offer a rental car, removal of the burned car or any money to replace the car. I do not know how they get away with this especially when the fire inspector for Kia told me that they knew that changing the fuse wasn't a "fix" but it would hopefully short the fuse before a fire would start! So they knew it was still possible! Kia should not be allowed to manufacture cars!! As of the past week, Kia will not even return my phone calls.
Sep 03, 2025
Fire under the hood. It's available for inspection. I opened the hood after seeing smoke and the fire blew up but I wasn't hurt. The fire department put the fire out and wrote report. I called my insurance company and got a claim for it. They said it's most likely going to be a total loss after they examine it every where. I took it to Kia for servicing on September 11,2023 and I told them I had a little whining noise but they didn't say it was anything that could be fatal. Did this car have a recall for anything?
Nov 05, 2023
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Engline starting smoking and the car was engulfed in flames.
Feb 03, 2025
On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every year. Replace it each time. Then the last time I fixed it, I got another p0326 that changed into fuel too rich code p2192. I inquired to KIA Management about the 2015 Service Bulletin: SB-10089747-5448 concerning the constant codes. But manager said that a ECU Upgrade may not help and to come down just to clear the codes to see if that helped. The car has been maintained, oil/filter changes 3,000 miles and I am the second owner. But these problems occurred without warning. Bad manufacturing, had to also replace the Fuel Pressure Regulator Valve, Fuel Feed Pipe, and all four Injectors due to melted plastic making it into the Delivery Rail from the melted Fuel Line which is plastic. Will attached my service bill and main receipts for parts bought to rectify this problem.
Jun 01, 2022
VEHICLE SPEED CONTROL,ENGINE
2 complaints
Slowed down on highway as there was a backup from an exit, then accelerated again and car would not accelerate correctly. Engine light came on and then turned off as I exited off the highway. I turned the car off once safely parked. Burning smell was noted. Car would not start and was towed to auto shop where it was checked and deemed as an internal engine failure.
May 17, 2024
TL* THE CONTACT OWNS A 2013 KIA RIO. EVER SINCE THE VEHICLE WAS PURCHASED, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE SUDDENLY DUE TO AN INTERNAL ENGINE FAILURE. THE DEALER (BOB BELL KIA OF BALTIMORE, 7900 EASTERN AVE #1, BALTIMORE, MD 21224, (410) 288-2500) INITIALLY DIAGNOSED THAT THERE WAS A WRENCH UNDER THE HOOD, BUT HAD BEEN THE ONLY REPAIR FACILITY SERVICING A VEHICLE, THE SECOND TIME, THE THROTTLE BODY WAS REPLACED. DURING THE THIRD REPAIR, THE ENGINE ASSEMBLY WAS REPLACED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. ALSO, THE SERVICE ENGINE INDICATOR REMAINED ILLUMINATED WITHIN LESS THAN 30 DAYS OF THE THIRD REPAIR FROM THE DEALER WITH NO REMEDY. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SENSOR RELATED TO THE THROTTLE. THE MANUFACTURER ISSUED 15 TSBS ON THE ENGINE, BUT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6.
Mar 05, 2018
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
My 2013 KIA Rio began dying while I was driving it in mid January 2024. Approximately three weeks after this began occurring, my oil pressure sensor light started flickering when I would turn the corner. As soon as I got home, I checked the oil and it was empty. I had not previously experienced this and always kept up with the manufacturer’s recommended maintenance schedule. The incidences of my car dying while driving have increased while I waited to get into the dealership to have it checked (it was a one week wait and there were no earlier appointments available. I took my car to Suntrup KIA South. Service Advisor Brian Richter texted me to ask if he could call me. During our phone conversation, he stated that this is a known issue with KIA vehicles excessively burning oil, which then causes the catalytic converter to clog and the engine to die. It is a fatal flaw and there is no fix other than to replace the engine, which I would have to pay for. He said KIA extended certain warranties, but mine was not one of them. The last time I drove my car before taking it to the dealership, I barely missed getting hit when my car stopped while turning a corner and there was a car behind me. I found information indicating that a class action lawsuit had previously been filed, but was dropped by the class with no details given as to the reason. I now have to buy a car because it will cost more to replace the engine than the car is worth. It only has 107,000 miles on it. I would appreciate any help or advice that you can offer. Thank you.
Feb 21, 2024
We purchased a very low miles (42K) Kia from the dealer as a 2nd owner. In less than 6 months the car has serious safety issues. The vehicle shuts off and stalls while idling at stop lights, stop signs or slow traffic with no warning. All other powered components like radio, lights etc remain on and functioning. The car is hard to start after the vehicle shuts off and has stalled and takes multiple tries to turn over. When accelerating the vehicle will randomly not respond at all to the gas pedal, will not increase speed, RPM will not move and the car will not respond. When the car does accelerate, it will sputter and rpm will increase dramatically. This is very dangerous to those driving and those on the road. If the vehicle does not respond to acceleration the risk to the driver and occupants is serious. There could be an accident from oncoming traffic both rear and from behind. There is great life threatening risk. Local mechanic stated the car throws no codes when diagnosed, and there is no check engine light on. Kia knows their vehicles have this issue and has recalled many other models in the same years. There are multiple identical NHTSA.GOV complaints noting identical vehicle problems. The problem is not able to be found with diagnostic. The KIA RIO should be recalled and repaired immediately. The car was sold with serious safety issues. There was a class action even that did not proceed that alleges the gamma engines cause sudden stalling, excessive oil consumption, engine failures and fires in the vehicles.
Sep 07, 2021
SERVICE BRAKES,ENGINE
2 complaints
I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.
Sep 13, 2022
Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.
Jul 29, 2022
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2013 Kia Rio. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was towed to an independent mechanic who informed the contact that the radiator, transmission, and other parts were melted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 138,000.
Jun 23, 2022
DEFECTIVE ENGINE OVERHEAT WARNING SYSTEM THIS VEHICLE, 2013 KIA RIO, 1.6L GDI, 6-SPEED MANUAL, DOES NOT HAVE A COOLANT TEMPERATURE GAUGE. IT SUPPOSEDLY RELIES ON ONE WARNING LIGHT ON THE INSTRUMENT PANEL TO INDICATE AN OVERHEATED ENGINE, A LIGHT WHOSE CORRECT OPERATION CANNOT BE VERIFIED. THIS SUPPOSED ENGINE OVERHEAT WARNING LIGHT NEVER COMES ON DURING THE LIGHT BULB CHECK PHASE, SO THAT THE OPERATION OF ITS LIGHT BULB CANNOT BE VERIFIED. NOTE THAT THE OTHER WARNING LIGHTS, OIL PRESSURE, BRAKES, ETC COME ON DURING THIS PHASE AND THEIR WARNING SYSTEMS CAN BE VERIFIED. IF THE OVERHEAT LIGHT BULB FILAMENT BURNS OUT (THIS FREQUENTLY HAPPENS WITH ANY BULB), THEN THE DRIVER IS NEVER GIVEN A CHANCE TO VERIFY THE BULBS OPERATION, AND THIS ENGINE OVERHEAT WARNING SYSTEM BECOMES USELESS AS THERE CANNOT BE ANY WARNING INDICATION EVER GIVEN TO THE DRIVER IF THE ENGINE DOES OVERHEAT. A LIKELY RESULT OF THIS DEFECTIVE ENGINE OVERHEAT WARNING SYSTEM MAY BE A VEHICLE CRASH AT HIGH SPEED, WHEREBY THE DRIVER IS NEVER GIVEN AN OVERHEATED ENGINE WARNING IF ITS WARNING SYSTEMS LIGHT BULB BURNS OUT, THE ENGINE SHATTERS FROM EXCESSIVE HEAT, THE HOOD AND ENGINE FLUIDS FLY INTO THE WINDSHIELD BLOCKING THE DRIVERS VIEW, THE DRIVER LOSES CONTROL OF THE VEHICLE, AND THE KIA VEHICLE CRASHES OFF THE ROAD OR INTO OTHER VEHICLES. THIS PROBLEM AFFECTS THE 2013 KIA RIO, AND ALSO 2012 AND POSSIBLY 2011 KIA RIOS AS WELL.
Jul 11, 2012
UNKNOWN OR OTHER,ENGINE
2 complaints
I drove to a local store while my friend went shopping I remained in the vehicle and let it idle I proceeded to drive away to head home and the car started having idle and throttle malfunction to where there was no gas peddle response and eventually car died I barely got to a parking lot nearby restarted car and same symptoms occurred I was able to give it enough throttle to creep down the road i Had to keep restarting motor to get it to move at to which it finally wouldn’t move at all, prior it was leaking oil severely out the bottom what looked like near the oil filter, it now starts and dies immediately with no gas peddle response won’t even rev up to a idle
Apr 10, 2022
I WAS DRIVING ON THE HIGHWAY AT 70MPH WITH ONE OTHER PERSON IN THE VEHICLE, WHEN THERE WAS A COMBINATION OF WHIRRING, CLICKING, AND BANGING SOUNDS FROM THE ENGINE. AS WE PULLED OFF ON THE EXIT IT SOUNDED AS IF PARTS WERE FALLING OUT FROM UNDER THE CAR, BUT WHEN WE LOOKED IN THE REAR VIEW MIRROR THERE WAS NO DEBRIS ON THE ROAD. WHEN WE PULLED INTO THE REST AREA AND PARKED THE CAR TO CHECK IT OUT AND BEGIN THE PROCESS OF GETTING A TOW TRUCK BEFORE THE CAR HAD US STRANDED AND BROKE DOWN, SMOKE BEGAN OMITTING FROM THE HOOD AND IT GOT THICKER AND FLAMES BEGAN COMING OUT FROM UNDER THE HOOD MAINLY ON THE LEFT SIDE OF THE CAR UNTIL IT HAD SPREAD TO BOTH SIDES AND BEGAN TRAVELING INTO THE CABIN OF THE CAR. CAR WAS IN GOOD SHAPE, WITH ONLY A NEED FOR AN OIL CHANGE WHEN THE PROBLEM AND FIRE BEGAN. FIRE CREWS ARRIVED AND PUT OUT THE FIRE. ENGINE LIGHT DID TURN ON AND AND START BLINKING AS WE GOT ON THE EXIT RAMP. CAR WAS TURNED OFF AT THE TIME THE SMOKE AND FIRE BEGAN. MOST OF THE DAMAGE SUSTAINED WAS ON THE DRIVES SIDE OF THE CABIN AND ALL OF THE FRONT OF THE CAR AND ENGINE AREA. WHILE WE UNDERSTAND THIS COULD BE SOMETHING UNRELATED TO A MANUFACTURER DEFAULT, WE WANT TO BE SURE THAT WE TAKE THE CORRECT STEPS SINCE A CAR THAT WAS ONLY 3 YEARS OLD DID BURST INTO FLAMES.
May 22, 2017
FUEL/PROPULSION SYSTEM
2 complaints
MY KIA RIO WILL STALL AT SLOW SPEEDS. SEVERAL TIMES WHILE I WAS STOPPED OR BACKING UP AND THE CAR STALLS. WHEN I WAS DRIVING IN A PARKING LOT MY CAR STALLED WHILE I WAS ACCELERATING. I TOOK MY KIA TO A MECHANIC. HE SAID THE PROBLEM WAS THE REAR FUEL FILTER. HE REPLACED MY FUEL FILTER. THIS DID NOT RESOLVE THE PROBLEM. HE CALLED KIA THEY RECOMMENDED HE REPROGRAM THE CAR. THIS DID NOT WORK. HE CLEANED THE FUEL FILTER PUT IT BACK IN THE CAR. THIS DID NOT SOLVE THE PROBLEM. HIS ONLY RECOMMENDATION. IS TO TAKE THE CAR TO KIA. BUT IF THEY DON'T KNOW WHAT THE PROBLEM IS. HOW CAN THEY FIX IT. RIGHT KNOW I CAN ONLY HOPE THE DOESN'T STALL AND CAUSE AN ACCIDENT.
Mar 09, 2021
AT APPROXIMATELY 40K MILES THE VEHICLE DEVELOPED AN ANNOYING PING & POWER LOSS, (DEAD SPOT), WHEN ACCELERATING UP A HILL OR INTO A CORNER. DEALER 1ST TOLD ME THAT AFTER AN EXTENSIVE TEST DRIVE NO TROUBLE WAS FOUND, HOWEVER THE MILEAGE WAS EXACTLY THE SAME AS WHEN I BROUGHT CAR INTO SHOP, OBVIOUSLY TEST DRIVE WAS NOT PERFORMED, HAD THE MECHANIC COME FOR A RIDE WITH ME, NOISE WAS APPARENT IMMEDIATELY ALTHOUGH MECHANIC DID HIS BEST NOT TO ACKNOWLEDGE IT UNTIL I TOOK A TURN ONTO A STEEP INCLINE WHERE NOISE BECAME QUITE PREVALENT & MECHANIC DID ACKNOWLEDGE IT & STATED THAT IT WAS THE GDI PUMP WHICH WE THEN SCHEDULED TO HAVE REPLACED. SHORTLY BEFORE MY SCHEDULED REPLACEMENT THE DEALERSHIP CHANGED THEIR MIND & NOW SAID THAT THE PROBLEM WAS RELATED TO A CARBON BUILD UP & SUGGESTED THAT I USE TOP TIER GAS & A FUEL ADDITIVE @ 7,500 MILE INTERVALS, (TECHRON WAS RECOMMENDED), HOWEVER I'VE ALWAYS USED TOP TIER GAS, MOSTLY PURCHASED @ SHELL. DEALERSHIP THEN DECIDED THAT A FUEL SYSTEM FLUSH WAS THE WAY TO GO, WHICH THEY PERFORMED @ NO CHARGE IN AUGUST LAST YEAR. FLUS DIDN'T HELP & I CALLED DEALERSHIP AFTER TRAVELING LESS THAN 2 MILES AFTER THE FLUSH, THEY TOLD ME THAT IT WOULD TAKE A WHILE FOR THE NOISE TO GO AWAY & THE POWER LOSS TO WORK ITSELF OUT & RECOMMENDED TO CONTINUE USING THE TOP TIER GAS, AS I ALWAYS HAD & TO ADD THE TECHRON @ PRESCRIBED INTERVALS WHICH I DID. NOISE HAS NEVER GONE AWAY & POWER LOSS, (DEAD SPOT) IS STILL PREVALENT, MORE SO WHEN WARM. I CONTACTED THE DEALER AGAIN IN MAY OF THIS YEAR AS IT IS GETTING WORSE, ALSO OPENED A CASE WITH KIA CONSUMER CARE DEPT, WHICH I SHOULD'VE DONE RIGHT AT THE ONSET LAST YEAR. I'VE BEEN TOLD THE DEALERSHIP THAT IT IS A KNOWN PROBLEM & THAT NOTHING IS GOING TO FIX IT BUT THEY STILL WANT TO DO ANOTHER FUEL SYSTEM FLUSH WHICH THEY WANT ME TO PAY FOR. CCD HAS ONLY GIVING ME LIP SERVICE & TO DATE NOTHING HAS BEEN RESOLVED.
Jun 27, 2016
STEERING,AIR BAGS
2 complaints
BOUGHT CAR USED IN NOVEMBER OF 2020 FROM A USED CAR LOT MADE NOTE OF AIRBAG LIGHT ON AND NO HORN THEY SAID THEY WILL SCAN IT AND THEY DID SAID IT WAS THE CLOCK SPRING AND THEY WERE GONNA ORDER ONE. NEVER GOT IT ABOUT A MONTH LATER CALLED LOCAL KIA DEALERSHIP THEY SAID MY CAR DOES NOT HAVE A RECALL FOR AIRBAGS AND DID NOT FIX IT WHEN I HAD THEM LOOK AT IT. VERY SERIOUS ISSUE AND CAN BE DEADLY AS I HAVE NO HORN OR AIRBAG TO PROTECT ME IF I GET INTO AN ACCIDENT.
Feb 14, 2021
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH KIA IN TEMECULA, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE COIL IN THE STEERING WHEEL NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Jun 05, 2017
EXTERIOR LIGHTING
2 complaints
WHEN DRIVING AT NIGHT THE HEADLIGHTS WILL GO OUT. THIS USUALLY HAPPENS WHEN I USE THE BLINKER, OR GO OVER A SAFETY SPEED BUMP, BUT THE HEADLIGHTS HAVE GONE OFF ON THEIR OWN TOO. I CONTACTED THE KIA DEALER BUT SINCE THERE'S NO RECALL ON THE RIO THEY WILL NOT FIX IT. THEY DID SAY THERE WAS A RECALL FOR THE SAME ISSUE ON ANOTHER TYPE OF KIA BUT NOT THE RIO. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE USED CAR IN 2016. WHEN I REALIZED IT WAS HAPPENING THE WARRANTY HAD EXPIRED
Sep 16, 2019
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED REPEATEDLY. THE CONTACT MENTIONED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF MULTIPLE TIMES AS THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Jun 22, 2015
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
It's very high insurance..I paid twice the amount of the car in insurance and registration Kelly Bluebook said car is worth 5000.00 Brand New...I paid 6995.00 plus taxes There's a recall on my vehicle and it has 147,000 miles and i haven't even drove anywhere but from Palace Station to Decatur
Dec 04, 2024
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, there was smoke coming out from underneath the hood. The contact stated that the failure also occurred while the vehicle was parked. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer was notified of the failure and charged a fee for diagnostic testing; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Oct 04, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
driver door lock has stopped responding to the key fob and the door no longer unlocks with the key. the key works, but only unlocks the other doors, even when used on the driver side. The driver side lock also does not respond to the inside buttons for unlocking the door. all three other doors work, but not the driver side. dealer was unable to fix.
Jan 27, 2024
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
a few months last year took my car in for regular oil change and within about 3 weeks after the oil change the car was out of oil from the point had to start adding oil once a month and then more recently the car just would stop oil would be practically empty have to jump the car recently the car just started smoking and almost stopped on the highway I never saw where the oil was leaking from looked it up and the exact same engine in Hyundai cars was recalled
Jan 10, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
Engine O2 sensors failing caused car to go into limp mode when attempting to enter a very busy hi way. Key was stuck in the driver's side door. Could not unlock it. Had to call a locksmith. This left me on foot away from home. Key stuck in the ignition. Would not go into park or start. Car has to be towed home.
Dec 26, 2023
AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and also corresponded with them via email but they did not solve the problem. Ever since I have been involved in two separate collisions and the air bags did not deploy, also the horn stop functioning and after doing some online research I found out it also depends on the part that was supposed to be replaced to function, the steering wheel control such as cruise control etc. also stopped working. Corporate has not gotten back to me and I feel they are just going to let it die out and not do anything about it. Meanwhile I am driving the vehicle without air bags, horn and steering wheel controls. I have no choice because my family only owns this vehicle. Please let me know what I need to do to get help to get a solution for this issue/s. thank you. Note: At this moment I only have information related to one of the collisions but I could provide for the other if need be. Also, the car belongs to my wife [XXX] ) but I was the driver at both collisions as I am the primary driver in my family household. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 07, 2023
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2013 Kia Rio. The contact stated while starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and the mechanic stated that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was contact, and the manufacturer stated that there was no recall for the failure. The failure mileage was 95,000.
Mar 14, 2023
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
Engine caught fire , oil consumption, miss firing, knocking brought to dealer they found nothing wrong with it back in December 2022. Car stopped working on March 11,2023 had fire underneath police had vehicle towed to the house. Insurance company will be here Monday. Will also be contacting Kia dealer in alliance Ohio on Monday. The engine light was on and checked missing firing cylinder one
Mar 12, 2023
LATCHES/LOCKS/LINKAGES
1 complaint
Doors latches. I have had to replace ALL door latches multiple times and also have issues with door handles not working in manual or with keyless entry. very poor design and prone to breaking or shattering the internal latch to door causing failure to locking or functional of doors.
Oct 31, 2022
AIR BAGS,UNKNOWN OR OTHER
1 complaint
I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around the end of May. but before that the car ran pretty good and only had 52,000 miles.1st it wouldn't start after driving it for a while. you would have to wait a few minutes and it would restart. So my husband took it to our mechanic. he couldn't find anything wrong and it even passed inspection. About a week and a half later i am driving and the car just stopped while I am driving no power.I finally get it to start again.get it to a safer place and called AAA towing. they towed it to Kia. they replaced some type of sensor i believe it was a crank.it ran smooth but it still didn't feel right.it had a hard time pulling hills and the acceleration wasn't right. it kept losing acceleration like it was going to stop on me again then it would seem to kick back in. I had planned that Weekend to take it up to pep boys for diagnostics and take it back to Kia to see what was wrong with it. but I had the incident that friday . i uploaded a police report. and i do have repair ,inspection & and tow bill if needed
Sep 16, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Right now, the interior lights do not work. I have already replaced the windshield wiper system because they stopped working. I just found out through searching for new insurance that there are 7 recalls on my vehicle (this would explain the "brakes sounds" and "no light in the interior". I have had no confirmation that these repairs have been conducted: 1. Fuel System, Gasoline (Recall: 3/31/2021) 24Gi 20V648000 2. Service Brakes, Hydraulic Part #072-9831 (Recall: 09/23/2020) 3. Electrical System (Recall: 08/22/2017) 4. Equipment: 49 CFR, Part 567) (Recall: 05/31/2017) 5. Equipment: "Tire Section and Rims" (FMVSS) #110 (Recall: 03/02/2017) 6. Equipment: FMVSS #110 (Recall: 03/02/2017) 7. Engine and Engine Cooling "engine may seize" (Recall: 03/02/17)
Apr 24, 2022
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE AIR BAG WARNING LIGHT IS ON. THE DEALERSHIP STATES THIS MEANS THE AIR BAG WILL NOT DEPLOY IN AN ACCIDENT. KIA HAS EXTENDED THE WARRANTY FOR THE CLOCK SPRING BUT THE DEALERSHIP REFUSES TO FIX BECAUSE IT HAS NOT BEEN RECALLED. THIS IS PLACING ME AND MY FAMILY IN DANGER OF BEING SERIOUSLY INJURED OR KILLED IF IN AN ACCIDENT
Nov 16, 2020
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE CLOCK SPRING LIGHT CAME ON THE CAR IS NOW HAVING ISSUES WITH THE STEERING. I WAS TOLD BY KIA DEALERSHIP THAT THIS IS A KNOWN PROBLEM FOR MY CAR AND THAT IT NEEDS TO BE REPLACED DUE TO SAFETY OF DRIVING SINCE IT EFFECTS THE AIRBAG. IF IT GET STOPPED I CAN GET A TICKET FOR THE LIGHT BEING ON. *TR
Jun 26, 2020
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2013 KIA RIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED. IN ADDITION, THE WINDOWS DID NOT ROLL DOWN AUTOMATICALLY. THE VEHICLE WAS TAKEN TO KIA OF LYNCHBURG (434-847-3292, LOCATED AT 3400 OLD FOREST RD, LYNCHBURG, VA 24501) WHERE THE TECHNICIAN CHANGED THE OIL AND REPLACED THE IGNITION SWITCH. THE CONTACT ALSO STATED THAT THE FUEL PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC DUE TO AN UNKNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL FOR THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Sep 19, 2019
STRUCTURE
1 complaint
THE DOOR LATCHES HAVE ALL WORN OUT AND NEED TO BE REPLACED. WE RARELY USE THE BACK DOORS AS IT IS A CAR THAT IS DRIVEN TO WORK AND BACK AND THERE ARE NO SMALL CHILDREN REQUIRING FREQUENT USE. WHEN THE DOORS ARE OPENED AND THEN CLOSED THERE IS A RATTLE THAT CAN BE HEARD. I HAVE NEVER HEARD OF A PROBLEM SUCH AS THIS AND REPLACEMENT IS EXTREMELY EXPENSIVE.
Aug 14, 2019
EXTERIOR LIGHTING,AIR BAGS
1 complaint
A COUPLE OF DAYS AGO, AIR-BAG WARNING LIGHT BECAME ON DURING DRIVING. I TRIED TO DISCONNECT THE BATTERY BUT IT WON'T GO AWAY. NOTHING HAPPENED SO FAR. NO ACCIDENT, NO DAMAGE, AND ETC.
Jul 05, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HEAD LIGHTS FLICKER ON AND OFF AND THEN STAYS OFF. FORCING ME TO TURN OFF AND BACK ON THE LIGHTS MANUALLY WITH THE SWITCH TO GET THEM TO COME BACK ON THEN REPEAT.. THEY TURN OF AND I STRUGGLE TO KEEP THEM ON AND I TRAVEL FOR WORK AND ALLOT OF NIGHT TIME DRIVING. VERY FRUSTRATING AND OTHER DRIVERS THINK I'M FLASHING THEM. VERY UNSAFE AND KIA DEALERSHIP WOULD NOT FIX IT UNLESS I PAY THEM TO FIX IT. MY CAR HAS 23,000 MILES AT THE MOMENT PROBLEM STARTED LAST YEAR AROUND 12,000 MILES BUT AGE IS PAST FACTORY WARRANTY. IT DOES NOT MATTER IF I'M DRIVING OR IT'S PARKED LIGHTS/WIRING HAS A PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE THAT KIA REFUSES TO FIX.
Feb 24, 2019
POWER TRAIN
1 complaint
8-12-18: CAR STARTED TO SPUTTER WHILE DRIVING ON FREEWAY OR SURFACE STREETS. RESTARTING WAS SPORADIC. CHECK ENGINE LIGHT CAME ON. ENGINE DIAGNOSED AS NEEDING A CRANKSHAFT POSITIONING SENSOR. PART APPROX $90. LABOR $100. CAR RUNS FINE NOW. JUST WANTED TO GET THIS OUT AND SEE IF ANYONE ELSE HAS EXPERIENCED THAT SAME.
Aug 18, 2018
AIR BAGS,ENGINE
1 complaint
UPON RESEARCH I WAS ABLE TO FIND OUT THAT THE KIA RIO HAS THE SAME ENGINE USED IN THE KIA OPTIMA WHICH HAS BEEN RECALLED. JUST RECENTLY METAL SHAVINGS WERE FOUND MY KIA RIO WHY ARE NOT ALL CARS WITH THE SAME ENGINE BEING RECALLED?
Jun 19, 2018
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
I WAS DRIVING HOME WORK ON THE FREEWAY AND HAD ONLY BEEN ON THE ROAD FOR 15 MINUTES. IT WAS RUSH HOUR TRAFFIC AND HAD MY WINDOW DOWN WHEN I NOTICED AND ELECTRICAL BURNING SMELL. I THOUGHT IT MIGHT BE FROM FROM SOMETHING OUTSIDE AND KEPT DRIVING. THE SMELL GOT STRONGER AND STRONGER. AFTER JUST A COUPLE MINUTES OF FURTHER DRIVING SMOKE STARTED POURING IN FROM MY DEFROST VENTS. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND JUST AS I GOT OUT FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR AND IT WAS TOTALLY ENGULFED IN SECONDS. THE CAUSE OF YET UNKNOWN AND UNDER INVESTIGATION FROM MY INSURANCE COMPANY. THE VEHICLE HAS NEVER NEEDED ANY WORK DONE TO IT AND JUST PASSED THE MARYLAND STATE INSPECTION FOR REGISTRATION 6 WEEKS PRIOR TO THIS HAPPENING.
Oct 29, 2017
POWER TRAIN,AIR BAGS
1 complaint
ON AUGUST 22 2017 8:45 PM WHILE I WAS DRIVING DOWN A CITY STREET MY DRIVER SIDE AIR BAG DEPLOYED, FOR NO REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND RUN OVER A MEDIAN IN THE ROAD. I PROCEEDED TO PULL INTO A PARKING LOT TO AVOID ANY FURTHER INCIDENT AND INSPECT ANY DAMAGE TO MY CAR. WITH THE CAR STILL RUNNING, I WALKED THE PERIMETER OF THE VEHICLE TO SEE IF THERE WAS ANY DAMAGE TO THE VEHICLE, WITH NO BODILY DAMAGE VISIBLE I DECIDED TO DRIVE IT HOME. THE NEXT MORNING, I WENT TO CHECK ON MY KIA RIO AND FOUND TRANSMISSION FLUID ALL OVER THE GROUND. I CALLED MY INSURANCE AND REPORTED WHAT HAD HAPPENED. THEY SAID I SHOULD CONTACT KIA CORPORATION AND REPORT THE AIR BAG FAILURE I DID AS REQUESTED. THEN HURRICANE HARVEY HIT THE AREA AND DELAYED ANY ACTIONS TAKEN. AFTER ABOUT A WEEK KIA TOWED THE CAR TO THEIR LOT FOR INSPECTION. KIA ASKED WHAT I WANTED, I REPLIED REPAIR OR REPLACE MY DEFECTIVE VEHICLE. THEY WROTE A REPAIR COST ESTIMATED AT $9200.00 AND SAID THAT THE AIR BAG WAS NOT A RECALL ITEM AND DENIED MY CLAIM AFTER ANOTHER WEEK PASSED. I HAD TO FILE THE CLAIM ON MY INSURANCE AT THAT TIME AND SEND IT TO ANOTHER SHOP FOR INSPECTION. ANOTHER WEEK PASSED BEFORE MY INSURANCE FILED IT A TOTAL LOSS. AFTER ALL THIS LOST TIME FROM WORK AND RENTAL COST EXPENSES THAT HAVE YET TO BE REIMBURSED. THEN HAVING TO GO FIND A CAR THAT I FEEL WOULD BE TRUSTWORTHY AND DEPENDABLE AFTER THESE SET OF CIRCUMSTANCES HAS PROVED TO BE DIFFICULT. REFINANCING ANOTHER CAR INSURING IT. I DON'T FEEL KIA CORPORATION HELD UP THEIR RESPONSIBILITY OR LIABILITY IN THIS SITUATION. AFTER FURTHER RESEARCH ON THE INTERNET I DISCOVERED THAT KIA HAD MANY AIRBAG RECALLS IN PREVIOUS YEARS, AND AIRBAG FAILURES IN OTHER KIA AUTOMOBILES ACROSS MULTI-YEAR MODELS.
Oct 01, 2017
VEHICLE SPEED CONTROL
1 complaint
I BOUGHT A USED KIA WITH 90,000 MILES ON IT AND WITHIN 2 WEEKS WE WERE HAVING PROBLEMS WITH ACCELERATION AND POWER. IT HESITATES UPON ACCELERATION AND LUNGES FORWARD SUDDENLY. IT LOSES SPEED AN POWER ON THE INTERSTATE IN SECONDS. IT ISN'T UNCOMMON TO GO FROM 70 TO 30 UNEXPECTEDLY FOR NO REASON. AFTER THOUSANDS OF DOLLARS OF REPAIR INCLUDING MAF SENSOR, ALL O2 SENSORS, AND A NEW CATALYTIC CONVERTER THE PROBLEM REMAINS. IT IS NOT SAFE TO DRIVE A CAR THAT LUNGES AND THEN LOSES POWER UNEXPECTEDLY. A CAR LIKE THIS COULD KILL SOMEBODY. THE MANUFACTURER SAYS THERE ARE NO RECALLS. I HAVE HAD THE CAR IN THE SHOP ALMOST EVERY 2 WEEKS SINCE I BOUGHT IT 11 MONTHS AGO. AND IT WAS PARKED FOR ALMOST 3 MONTHS UNTIL I COULD GET IT REPAIRED THE LAST TIME.
Jun 11, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON2 OCCASIONS I REQUESTED MY SERVICE DEPARTMENT LOOK AT THE RADIO WHEN THE CAR WAS TAKEN IN FOR THE SECOND CHECK. BOTH TIMES THE SERVICE DEPARTMENT STATED HE HAD FORGOTTEN BUT SURE IT WAS NOTHING TO WORRY ABOUT NEWER CARS ARE SENSITIVE A PUMP IN THE ROAD CAN MAKE THE RADIO JUMP SECOND TIME THE TIRE PRESSURE AS WELL AS THE RADIO JUMPING I WAS TOLD THE SAME NOTHING TO WORRY ABOUT THEY WILL BE SURE TO CHECK IT ON THE NEXT VISIT. APRIL 2015 I HIT A POT HOLE THE CLUTCH HIT THE FLOOR. I IMMEDIATELY PULL INTO A GAS STATION TO ADD FLUID TO THE CHAMBER. THE CHAMBER WAS FULL. I PUMPED THE CLUTCH IT CAME TO THE TOP LIKE IT IS SUPPOSE TO I DROVE HOME CAUTIOUSLY. THE NEXT DAY WENT TO LEAVE CLUTCH ON THE FLOOR. I HAD THE CAR TOWED IN. I THEN CALLED MY INSURANCE COMPANY&MADE A CLAIM. THEN I CALLED THE SERVICE DEPARTMENT. I WAS TOLD IT WOULD BE DAYS BEFORE MY CAR WOULD BE LOOKED AT. THE WEEKEND CAME& WENT BY TUESDAY THEY HAD GOOD NEWS & BAD! ONE WAS COVERED THE OTHER NOT! HOW MUCH? $1,200 . THEY EXPLAIN I NEEDED A CLUTCH & A SLAVE CYLINDER. I AGUED I HAVE DRIVEN STICK ALL MY LIFE AND AT 14000 NO WAY. THEY ARGUED WITH ME FOR A FEW MINUTES. I THEN TOLD THEM I'D SEND IN MY OWN SPECIALIST BECAUSE THERE WAS NO WAY. LOOK AT IT AGAIN CALL ME WHEN YOU HAVE THE REAL ISSUE. ONE DAY LATER THEY CALL COME GET YOUR CAR! WHAT YESTERDAY IT NEEDS $1,200 IN DAMAGES NOW IT IS A MIRACLE IT NEEDS NOTHING? THEY REPLIED COME PICK UP YOUR CAR. I NEED TO CALL MY INSURANCE. THEY REPLIED YOU REPORTED IT TO YOUR INSURANCE? I HIT A POTHOLE. MY INSURANCE WENT OUT & FOUND NO ISSUE DUE TO THE PIT HOLE BUT LATER I FOUND OUT THEY DID SEE OR FOUND OUT IT HAD MECHANICAL ISSUE. I A HAD PICKED UP MY CAR. 3 WEEKS LATER DRIVING 75 MILES PER HOUR IN MODERATE RAIN FAST LANE. THE SMELL OF WIRES BURNING, CLUTCH ON FLOOR, NO GEARS, STEERING LIKE NO POER STEERING HARD,TIGHT 7 LIIGHT'S.IN SORT THEY LEINED MY CAR.
Aug 14, 2016
TIRES
1 complaint
TL* THE CONTACT OWNS A 2013 KIA RIO EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE: P185/65R15 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED AIR. THE TIRES WERE INFLATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO SEVERAL DEALERS WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE WORN UNEVENLY AND NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 25,000. THE DOT NUMBER WAS UNAVAILABLE.
Mar 14, 2016
EXTERIOR LIGHTING,WHEELS,VISIBILITY/WIPER
1 complaint
1) REPLACED OX SENSOR@ 35000 MILES 2) REPLACED RIGHT FRONT WHEEL BEARING @ 45000 MILES 3) REAR WINDOW IS TOO SMALL TO SEE SAFELY. BLIND SPOT IS LARGE. 4) HEADLIGHT AUTO-SENSOR SETTING DOES NOT INITIATE LIGHTS IN DAYLIGHT RAIN CONDITIONS. 5) SEAT DESIGN DOES NOT PROVIDE LUMBAR SUPPORT AND HEADREST IS PERMANETLY ANGLED TO CAUSE NECK PAIN DURING A LONG DRIVE.
Nov 14, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE WOULD JERK VIOLENTLY, ACCELERATE, AND STALL. ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,252.
Oct 05, 2015
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I HAVE A COUPLE ISSUES WITH MY 2013 KIA RIO. THE FIRST ISSUE IS ACCELERATION. AROUND THE 30,000 MI MARK, I TOOK MY CAR TO HAVE THE RECOMMENDED SERVICE WHICH INCLUDED AN INDUCTION SVC. SINCE THEN MY CAR HAS NOT HAD THE SAME GOOD ACCELERATION ABILITY IT HAD WHEN I PURCHASED THE CAR. I'VE TAKEN THE CAR TO TWO DEALERSHIPS AND HAVE BEEN TOLD THAT THIS IS JUST NORMAL WEAR ON THE CAR. THE SECOND IS SOMETHING WITH THE STARTER, BATTERY, ALTERNATOR, ETC. I USE THE WORD "SOMETHING" BECAUSE NO ONE HAS BEEN ABLE TO PINPOINT WHAT IS THE PROBLEM. I BOUGHT A NEW BATTERY ON MAY 18, 2015. POST THAT BATTERY PURCHASE, THE CAR DID NOT START ON JUNE 27, 2015 (I HAD TO GET A JUMP). THIS NO CRANK WAS POST A BATTERY, STARTER AND ALTERNATOR CHECK BY THE DEALERSHIP ON MAY 23, 2015. BY THE WAY, THE TESTS ALL CAME BACK FINDING NO FAULT. I HAD TWO MORE NO CRANK SITUATIONS ON JULY 19 AND AUGUST 2, 2015. I'VE TAKEN IT BACK TO THE DEALERSHIP AFTER JULY 19 AND HAVE BEEN TOLD BY KIA THAT THIS WILL HAPPEN WHEN IT'S HOT. I DON'T BELIEVE THEM BECAUSE I BOUGHT THE CAR IN THE HELL OF ST. LOUIS, MO SUMMER AT 55 MILES IN 2012 AND DID NOT HAVE THIS RECURRENT PROBLEM UNTIL RECENTLY.
Aug 03, 2015
EXTERIOR LIGHTING,ENGINE
1 complaint
WHENEVER CAR IS RUNNING WOULD HERE A KNOCKING OR RATTLING SOUND,HAD TOO REPLACE PARKING LIGHT BULBS THREE TIMES IN FIRST YEAR THEY BURNT OUT AND ON THREE OTHER OCCASIONS THE CHECK ENGINE LIGHT WOULD KICK ON AND WHEN I WOULD GET CAR TO SERVICE CENTER CHECK ENGINE LIGHT WOULD GO BACK OUT AND THEY WOULD WANT TO CHARGE ME TO RUN A DIAGNOSTIC IF NOTHING SHOWED AFTER THEY RAN IT ALSO SAID MY WARRANTY WOULDN'T COVER FAULTY IGNITION AND DOOR LOCK FIRST MY DOOR LOCKS STARTED GETTING JAMMED AND I ASSUMED THAT MAYBE SOMEONE HAD TRIED TO BREAK INTO CAR BUT THEN MY CAR WAS IN REPAIR SHOP ON A UNRELATED ISSUE MY REPAIR GUY CALLS AND TELLS ME MY IGNITION AND KEY ARE STUCK BETWEEN ACC AND START AND WOULDN'T COME OUT OR TURN THE REST OF THE WAY ON OR OFF ALSO HAVE HAD TO PAY FOR AIR FILTER REPLACEMENT ON CAR AT SIX MONTHS OLD AND THE LABOR BECAUSE IT WASN'T PART OF EXTENDED SERVICE PLAN THE KEY THEN HAS BEEN LITTLE TRICKY HAVING TO PUT IN AT A ANGLE KINDA AND NOW ITS STUCK AGAIN IN BETWEEN ACC AND START AGAIN SO REPAIR GUY DID SOME SEARCHING AND FOUND THAT SOMETIMES IF YOU DISCONNECT THE NEG BAT CABLE IT WILL RELEASE THE IGNITION AND THAT IT COULD HAVE SOMETHING TO DO WITH THE GEAR SHIFT NOT IN GAUGING INTO PARK ALL THE WAY EVEN THOUGH THE SHIFTER SAYS IT IS AND THE SHIFTER WONT GO UP ANYMORE THERE SEEMS TO BE ONE THING AFTER ANOTHER WITH THIS CAR OH AND I ALSO BURNED MYSELF LEANING AGAINST FRONT QUARTER PANEL BUT THE HOOD ITS SELF WAS COOL TO THE TOUCH. *TR
Apr 08, 2015
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2013 KIA RIO. THE CONTACT STATED THAT THERE WAS A LEAK IN THE CABIN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AC CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT WAS 22,500.
May 13, 2014
STRUCTURE,VISIBILITY/WIPER
1 complaint
JOE MYERS KIA & THE MANUFACTURER OF KIA HAVE BEEN FRAUDULENT IN THEIR BUSINESS WITH ALL THE 2013 KIA RIOS REAR WINDSHIELD DESIGN HAS A DEFECT IN THE CONSTRUCTION OF THE BUILD OF THE VEHICLE, THE BACK WINDSHIELD IS BUILT TO HIGH & IT CAUSES AN OBSTRUCTION TO DRIVERS VISIBILITY. IN 2007, THE DOT PROPOSED A NEW SAFETY REGULATION TO HELP ELIMINATE BLIND ZONES BEHIND VEHICLES THAT CAN HIDE THE PRESENCE OF INDIVIDUALS. THE PROPOSED RULE WAS REQUIRED BY CONGRESS AS PART OF THE CAMERON GULBRANSEN KIDS TRANSPORTATION SAFETY ACT OF 2007. IN ADDITION, ISSUED BY THE (NHTSA), WOULD EXPAND THE REQUIRED FIELD OF VIEW FOR ALL CARS. THE KIA MANUFACTURERS DESIGN OF THE BACK WINDSHIELD OF THE 2013 KIA RIOS ARE NOT IN COMPLIANCE WITH THE SAFETY REGULATION SET BY NEITHER THE DOT NOR THE PROPOSAL ISSUED BY THE NHTSA NOR THE STANDARDS FOR SAFE DRIVING THAT ARE SET BY THE DPS FOR DRIVERS. LISTED BELOW ARE SAFETY MEASURES THAT THE HANDBOOK INCLUDES FOR DRIVING, BOTH MIRRORS & WINDOWS ARE NEEDED. 1.BACKING UP OR REVERSE 2.BLIND ZONES OR BLIND SPOTS 3.TAILGATING THE 2013 KIA RIOS DESIGN OF THE BACK WINDSHIELD COULD TAKE A LIFE DUE TO THE FACT THAT IT CAUSES AN OBSTRUCTION TO A DRIVERS SIGHT. VIOLATIONS BELOW THAT THEY HAVE COMMITTED UNDER DOT. PART 579 THIS REGULATION ALLOCATES BETWEEN MOTOR VEHICLE AND EQUIPMENT MANUFACTURERS THE RESPONSIBILITIES UNDER THE 1974 MOTOR VEHICLE AND SCHOOL BUS SAFETY AMENDMENTS FOR RECALLING AND REMEDYING DEFECTIVE MOTOR VEHICLES AND EQUIPMENT OR MOTOR VEHICLES & EQUIPMENT NOT BUILT IN COMPLIANCE WITH THE LAW. *TR
Jun 08, 2013
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WHEN WE PULLED UP TO THE RED LIGHT, THE IDLE STOP AND GO SYSTEM ENGAGED AND STOPPED THE ENGINE. WHEN THE LIGHT TURNED GREEN, I RELEASED THE BRAKE AND, AS WE WERE ON A DOWNSLOPE, WE IMMEDIATELY BEGAN ROLLING INTO THE INTERSECTION. UNFORTUNATELY THE GO PART DIDN'T WORK AND THE ENGINE DIDN'T RESTART. THE LIGHT HAD TURNED RED AGAIN BEFORE I COULD FIGURE OUT THAT I HAD TO PUT THE CAR INTO NEUTRAL TO RESTART IT WITH THE KEY. *TR
Jul 11, 2012
Frequently Asked Questions
How many problems does the 2013 KIA Rio have?
The 2013 KIA Rio currently has 149 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 KIA Rio?
The most common problems reported for the 2013 KIA Rio are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 KIA Rio problem data come from?
All problem and complaint data for the 2013 KIA Rio comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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