2024 LINCOLN Corsair Problems & Complaints

Based on your previous Recall Number 24V954000 created December 20, 2024 I believe it needs to be expanded to my vehicle series. I will now be taking it into dealership for 3rd time because the system is not charging battery.

I have written before about this VIN not being included in campaign 24V954000 merely because it was manufactured in June 2024 and have gotten no substantive reply. Now that the software fix is ruled inadequate there is a 2nd recall, still not including my vehicle. I have had 2 events of not being able to charge the car yet the Ford dealership claims there is no faults found. Now with the car being less than a year old the range of a full charge has decreased from 30+ miles when new to now being in the low 20's. No doubt in mind due to the automatic software updates that Ford/Lincoln have made. What more evidence do you require to include my VIN and defective battery in your recall, to protect my safety and investment. Please respond to [XXX] at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have noticed that when the battery is lower than 85% available power sensor effectiveness is greatly reduced. This is noticed with vehicle going into remote battery saver mode and the Auto Start/Stop function ceases to function. This also greatly reduces front collision, rear cross traffic and pedestrian rear cross traffic warning especially. This is apparently due to a battery drain if any USB items are left plugged in. But after six month review on my second battery it is more apparent that the Corsair has an electrical parasitic drainage problem that adds to the problem. The fix by company is to drive the vehicle every day, which is not a practical option. I have used high end battery tester to prove my point and willing to spare it. The testing was conducted with all USB electrical ports disconnected and random battery testing conducted. I have included a log and will send photos of the battery tests if requested.

The Corsair menu includes a Pre-Collision Assistance (PCA) option that controls Automatic Emergency Braking (AEB) and a Distance Indication icon (DA) in the display. The AEB and DA have not functioned at all since we bought the car (08/10/2024). A dealer has had the Corsair 3 times for a total of 12 days and has not fixed the problem. In fact the dealer has stated: "Customer should not expect the car to stop". Neither the display nor touch screen have posted any messages or warnings. The last time for 9 days we had a loaner Corsair. Neither the AEB nor the DA functioned.

The contact owns a 2024 Lincoln Corsair. The contact stated that upon attempting to purchase the brand-new vehicle on September 1, 2025, the dealer informed the contact that the vehicle was on a Stop Sale because the VIN was included in NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact was later contacted by the dealer and was advised that the recall repair was completed, and the vehicle could be purchased. The contact purchased the vehicle on [XXX], and picked up the vehicle three days later. The contact later received a recall notification from the Mobile App, a week after picking up the vehicle from the dealer. The dealer was contacted and confirmed that the recall repair had not been performed prior to the purchase and delivery of the vehicle. The dealer offered to pick up the vehicle to complete the recall repair; however, the contact declined. The vehicle was taken to Gordie Boucher Lincoln of West Allis (3161 S 108th St, West Allis, WI 53227); where the recall repair was performed. Upon reading the dealer's reviews online, the contact became aware that it was common for the dealer to provide false information to mislead consumers. The manufacturer was not yet notified of the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Lincoln Corsair. The contact stated that while driving at an undisclosed speed, the front, rear, and side sensors became inoperable. The contact stated that none of the sensors functioned properly and failed to provide alerts whenever another vehicle was nearby. The contact expressed concerns that the failure of the sensor systems posed a significant safety hazard. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.

Since [XXX], I had my new car for five months and began receiving pre-collision assist not available and park aid malfunction. I have been receiving these since March. I took it into the dealer and they said that there would be a software update by May 1, 2025, this is the middle of June. I contacted them again around the first of June and the dealer told me the Software Updates would be available by the middle of June. This is a very dangerous situation because I do not have line assist and I don’t have any cruise. I feel like no one is listening to me since I still do not have the Software Updates and cannot use those functions on my new car. When this first occurred, my car threw on the brakes and sped up by itself. I need someone to listen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Reatraints Control Module detects a fault in the driver side curtain airbag. This has happened multiple times and the Dealer has not been able to repair the problem. Dealer has tried to repair two times. Dealer will attempt to resolve issue a third time.

Since late 2024, we have received notification via the Lincoln mobile app that "certain vehicle features have been disabled to conserve battery life". Those made known via that notice were lack of ability to remotely lock/unlock the vehicle and also lack of ability to remote start the vehicle. Lincoln has read on several occasions the battery charge ranging from 50% to 62% while sharing that the battery charge should be at 80%...recommending via the app and verbally via phone communication, to drive the vehicle for 30 miles (10 on the highway) to charge the vehicle to the 80% threshold (like what?). The vehicle was taken a Lincoln dealer who was asked to diagnose the low charge on the battery and we were told the battery was fine. On 1/28/25 we received notice that we were given a software update (10.1.1) that was meant to enhance connectivity and conserve battery health, validating that Lincoln knows they have a problem. Since that update, the "Lincoln Welcome" feature aka "Lincoln Embrace" was disabled when the battery charge % as read by Lincoln was at 57%. This feature is both SAFETY and SECURITY related and a contributing factor as to why we selected Lincoln. The feature is meant to recognize our approach to the vehicle via the key fob and illuminate the inside and outside of the vehicle to allow us to see if any form of predator is inside the vehicle our outside around the perimeter. As senior citizens that live in one of the highest crime rate cities in the country, this feature is critical to us and we have chosen not to drive the car at night until this is addressed. A complete breakdown in trust

Since we purchased the vehicle new, the Sync Touch Screen can take several minutes to come on line and as a result all camera features are disabled and this is a safety issue. We have had frightening experiences when trying to back up in a parking lot of our own driveway with the camera's being displayed on the screen. This has been reported to Lincoln/Ford Motor company on at least (4) occurrences since April 8, 2024. In one discussion the Ford Field Service engineer to me that it gets hot in the south and computers run slow ????? I still am not certain if that was an attempt at a joke. It's not funny, it's dangerous