2004 MERCEDES-BENZ C-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
77
Complaints Reported
As an Amazon Associate, ForCar.org earns from qualifying purchases.
Complaints by Component
FUEL/PROPULSION SYSTEM
8 complaints
STRONG GAS SMELL
Jan 18, 2018
I HAVE MY CAR IN THE AUTO REPAIR SHOP AND THE MECHANIC TELLS ME I NEED A PVC HOSE AND A OXYGEN SENSOR AND BOTH THOSE ITEMS ARE ON A RECALL LIST. HE ASKED ME TO CALL THE DEALER I WAS TOLD BY THE DEALER THAT THOSE ARE RECALL ITEMS BUT NOT FOR MY CAR. MY COMPLAINT IS WHY IF THIS IS A RECALL ITEM IT SHOULD BE FOR ALL CARS. THOSE ARE THE ONLY 2 THINGS WRONG WITH MY CAR. I NEED HELP.
Apr 27, 2017
I SMELT FUEL INSIDE MY CAR WHENEVER MY CAR WOULD BE FILLED TO A FULL TANK OF GAS AND FOR A PERIOD OF TIME UNTIL THE FUEL LEVEL DROPPED. MY CAR STARTED TO DRIVE FUNNY AND NOT ACCELERATE NORMALLY THEN STOPPED ALL TOGETHER. MERCEDES DIAGNOSED IT AS A FUEL SYSTEM ISSUE. I BOUGHT THE PARTS AT MERCEDES AND HAD IT REPAIRED AND THEN THEN RECEIVED A WEEK LATER A RECALL FOR THE FUEL SYSTEM AS A SAFETY ISSUE. . THE DEALER DID NOT FIX MY CAR AND HAS AVOIDED THE ASSISTANCE TO RESOLVE THE ISSUE AND I CAN NOT REACH ANYONE AT MERCEDES CORPORATE THAT CAN HELP.
Sep 25, 2015
THE FUEL TANK WILL ONLY FILL TO 3/4 AND THE VEHICLE HAS AN ODOR OF GASOLINE INSIDE AND OUTSIDE THE VEHICLE WHEN ATTEMPTING TO FILL THE TANK. THE VEHICLE WAS BROUGHT TO MERCEDES BENZ FOR SERVICE FOR THIS ISSUE AND THEY STATE THEY DO NOT KNOW HOW TO FIX IT AND HAVING SPENT APPROXIMATELY $1.000 FOR MERCEDES TO TRY AND DIAGNOSE THE PROBLEM THEY ADVISED THEY DON'T KNOW HOW TO FIX. I HAVE NOTED A RECALL FOR FUEL LEAK PROBE ON MERCEDES 2003-2008 E CLASS MODELS THAT HAS NOW BEEN CLOSED AFTER MERCEDES HAS AGREED TO FIX THE ISSUE. I CONTACTED MERCEDES NORTH AMERICA AND THEY STATE THE ISSUE ON MY C CLASS IS NOT RELATED TO THAT RECALL AND THERE IS NOTHING THEY CAN DO FOR ME. THE MILEAGE ON MY VEHICLE IS VERY LOW AND THIS SEEMS TO BE THE SAME PROBLEM THAT OCCURRED IN MY C-CLASS THAT THEY REFUSE TO FIX. *TR
Jan 15, 2015
MY VEHICLE HAS THE SAME PROBLEM AS MANY OTHER MERCEDES BENZ OWNERS THE FUEL SMELL INSIDE THE CABIN BECAUSE A FAILURE IN THE FUEL SENDING UNITS. *TR
Oct 07, 2014
+ 3 more complaints for this component
ELECTRICAL SYSTEM
6 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED HE NOTICED THE FRONT DRIVER SIDE HEAD LIGHTS WAS MELTED. THE CONTACT STATED HE REPLACED THE BULB HIMSELF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Oct 09, 2020
I WAS DRIVING ON THE I-95 AT 60 MPH AND TURNED ON MY AIR CONDITIONER WHEN SMOKE BEGAN TO COME OUT OF THE VENTS. I SHUT OFF THE AIR CONDITIONER AND THE SMOKE STOPPED. I VISITED WITH MY PARENTS AND AS I STARTED THE CAR AND IT WAS IDLING, I TURNED ON THE AIR CONDITIONER AND SMOKE BEGAN TO COME FROM THE VENTS AGAIN AND FLAMES APPEARED UNDER THE DASHBOARD. I WAS ABLE TO PUT OUT THE FIRE AND PULLED THE FUSE BOX COVER OFF AND FOUND THE FUSE BOX WAS WHERE THE FIRE HAD STARTED. THERE WAS A PAPER WITH FUSE SIZES AND LOCATIONS PUT (BY MERCEDES) IN BETWEEN THE FUSES WHICH HAD BEEN SINGED, AND PART OF THE FUSE BOX AND SOME OF THE FUSES HAD MELTED. I DID AN INTERNET SEARCH AND FOUND A COMPLAINT ON A MERCEDES FORUM WHERE THIS HAD HAPPENED TO ANOTHER 2004 MERCEDES C230.
Oct 19, 2017
LETTER FROM CONGRESSMAN ACKERMAN ON BEHALF OF CONSTITUENT REGARDING AN ISSUE WITH HIS 2004 MERCEDES BENZ C230 *TGW THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE WHILE DRIVING, DUE TO A CATASTROPHIC ELECTRICAL FAILURE AND DESTROYED THE VEHICLE. *JB
Jan 11, 2012
THE CAM SENSORS ON THE MERCEDES M271 ENGINE LEAK OIL WHICH SPREADS TO OTHER COMPONENTS VIA THE WIRE HARNESSES CONNECTED TO CAM SENSORS. OIL CONTAMINATION WILL DAMAGE OTHER ELECTRICAL COMPONENTS (NAMELY THE ECU AND EXHAUST OXYGEN SENSORS) IF THE CAM SENSORS AND WIRE HARNESSES ARE NOT REPLACED. A NEW CAM SENSOR AND WIRE HARNESS HAS BEEN DESIGNED AS THE CORRECTIVE ACTION. THE DEFECTIVE CAM SENSOR AND WIRE HARNESS WERE USED ON THE PREVIOUS ENGINE DESIGN (M111). THERE IS A TECHNICAL SERVICE BULLETIN FOR M111 ENGINE BUT NOT THE M271 ENGINE. MERCEDES REFUSES TO RECALL THIS DEFECTIVE DESIGN ON THE M271 ENGINE CAUSING OWNERS TO PAY FOR THE $900 PREVENTATIVE MAINTENANCE. WITHOUT THIS REPAIR THE ECU (PART COST $2000) AND OXYGEN SENSORS (QTY 2 @ $250 EA) WILL BE EVENTUALLY DAMAGED AND WILL NEED TO BE REMOVED AND REPLACED. *TR
Apr 26, 2010
I HAVE A 2004 MERCEDES BENZ C230. THE ALARM SOUNDS CONTINUOUSLY WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS, THE KEY WILL NOT DISABLE IT. THE DEALERSHIP SAYS THERE IS NOT A PROBLEM WITH MERCEDES BUT I SEEM TO FIND LOTS OF COMPLAINTS ON INTERNET BLOGS REGARDING OTHER CUSTOMERS HAVING THE SAME PROBLEM. WHAT IS OUR RIGHT AS A CONSUMER? SHOULD THERE BE A RECALL TO GET THIS CORRECTED? *TR
Aug 19, 2008
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
6 complaints
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING ONTO THE O2 SENSOR. THE O2 SENSORS WERE PLACED AUGUST 2009 BY THE DEALER; THE PROBLEM WAS NOT CORRECTED. THE ENGINE OIL BEGAN LEAKING ON THE SENSORS AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CAMSHAFT, WIRING HARNESS AND O2 SENSORS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,600 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
Oct 28, 2010
RE: C 240 MERCEDES 2004. THE CAR WILL SUDDENLY CUT OFF WHILE DRIVING. THIS HAS HAPPENED ON LONG DRIVES ON THE INTERSTATE, SHORT DRIVES ON THE INTERSTATE, AND STREET DRIVING. THE MECHANIC CANNOT FIND ANY CODES ASSOCIATED WITH THIS DEFECT. WE HAD THE CRANK SENSOR CHANGED BECAUSE THE MECHANIC THOUGHT THAT A WORN CRANK SENSOR MIGHT BE THE CAUSE. IT WAS NOT. TWO DAYS LATER THE CAR 'S ENGINE SHUT DOWN AGAIN. *TR
Jul 07, 2010
THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 5 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER SEVERAL COMPONENTS AND THE WIRING HARNESS. I WOULD COST $3,500 TO REPAIR BUT THEY ABSORBED THE LABOR COST AND IT SHOULD COST ABOUT $2,000. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR THAT LEAKED IS. IT SEEMS ODD TO HAVE MINOR ISSUE CAUSE SUCH ENORMOUS DAMAGE. *TR
Apr 30, 2009
MERCEDES BENZ C230 KOMPRESSOR SPORT SEDAN BEGAN TO LEAK OIL INTO THE CAM MAGNET SENSOR WHICH LEAD TO THE FAILURE OF THE ENGINE WIRING HARNESS, COSTING HUNDREDS OF DOLLARS TO REPLACE. MB HAS KNOWN OF THIS PROBLEM IN THE 111 AND 271 SERIES OF ENGINE FOR MANY YEARS. COSTING THE CONSUMER HUGE AMOUNTS OF MONEY FOR A PROBLEM THEY HAVE KNOWN ABOUT. NO PROBLEMS WITH THE CAR FLAKING OR SHOWING SIGNS OF LEAKING OIL UNTIL ITS TOO LATE. *TR
Dec 05, 2008
WHILE DRIVING CONSUMER NOTICED STEAM COMING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER TO SHOULDER, LIFTED UP THE HOOD, AND SMOKE CAME FROM THE ENGINE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK
Aug 25, 2004
+ 1 more complaint for this component
AIR BAGS
5 complaints
SRS ABS ESP lights occasionally go on and off mostly the SRS take to shop does not come on or stay on obd2 does not detect may use clear error messages stays off for few weeks then back on and off bought scanner when SRS comes on sometimes it shows error B1035 stored and current the resistance value in the ignition circuit containing component R1 2/20 (left front side airbag ignition squib) is too high sometimes nothing hear this same complaint from many owners. drivers side seat motor only works off and on had replaced sometimes works sometimes does not lots of sensor issues shows a door ajar when it is not have to replace senors
Mar 11, 2022
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C320. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER SIDE AIR BAG DEPLOYED INDEPENDENTLY AS THE CONTACT STRUCK A POTHOLE IN THE ROAD. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE IMPACT ACTIVATED THE AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Oct 12, 2016
TL* THE CONTACT OWNED A 2004 MERCEDES BENZ C320. WHILE STOPPED, ANOTHER VEHICLE CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED KNEE, BACK, HEAD, AND SHOULDER INJURIES. WHILE WAITING ON POLICE AND MEDICAL SERVICE TO ARRIVE, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS STILL FAILED TO DEPLOY. THE CONTACT'S VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. ..UPDATED 08/26/15 *BF MA 10/22/2015
Jul 21, 2015
VEHICLE IS A C 320 AND WAS TRAVELING AT APPROXIMATELY 30 MILES PER HOUR WHEN ACCIDENT OCCURRED, RECEIVING SIGNIFICANT FRONT END COLLISION BY OTHER VEHICLE AND THEREAFTER HITTING A CONCRETE STREET DIVIDER.DRIVER RECEIVED INJURIES TO HEAD,UPPER AND LOWER BODY AND LEGS.
Jun 27, 2007
WHILE DRIVING 30-35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION, VEHICLE WAS HIT ON THE SIDE, AND THE SIDE AIR BAGS FAILED TO DEPLOY. *AK
Aug 03, 2004
UNKNOWN OR OTHER
5 complaints
I TOOK MY CAR TO MERCEDES-BENZ DEALERSHIP TO FIX A RECALL ON MY SUNROOF NHTSA RECALL # 19V918 THEY CLAIMED THEY CHECKED MY SEAL FOR DEFECTIVE BUT WHEN I RECEIVED MY CAR THE SUNROOF WOULD NOT OPEN . I ASKED THEM WHAT DID THEY DO IT NOT WORKING AT ALL . THEY WERE VERY VAGUE ON THE DETAILS TO CHECKING MY RECALL. STATED THEY DIDN'T NEED TO OPEN MY SUNROOF TO CHECK. THAT'S IMPOSSIBLE ALSO I QUESTION WHY IS IT BROKEN NOW IT WAS NOT PRIOR TO BRINGING IT IN . THEY WERE ELUSIVE AND NON COMPLIANT AND STATED IT WAS BROKEN. THEY WOULD NAKED RESPONSIBILITY NOR EXPLAIN HOW THEY INSEPECTED A SEAL IF THE SUNROOF WOULD NOT OPEN .
Oct 13, 2020
MY CAR HAVE A RECALL FOR THE SUNROOF SINCE IT MAY DETACH AND FLIGHT OUT, I MADE AN APPOINTMENT FOR SERVICE AT EURO MOTOR CAR IN GAITHERSBURG, MARYLAND. A LADY FROM THE DEALER JUST CALL ME BACK TO INFORM ME THAT THEY ARE CANCELING THE APPOINTMENT BECAUSE THEY DO NOT DO RECALLS...
Jun 12, 2020
SUNROOF DEFECTIVE AND MERCEDES IS NOT HONORING THIS RECALL. C CLASS WAS ANNOUNCED AS PART OF RECALL, HOWEVER THEY WOULD NOT HONOR 2004 C230 DEFECTIVE SUNROOF. PLEASE HELP. I AM SURE THAT MERCEDES IS DOING THEIR BEST NOT TO REPAIR AS MANY AS POSSIBLE.
Mar 04, 2020
THE DOOR HANDLE ON THE DRIVER'S SIDE IN THE FRONT BROKE OFF. I HAD TO PAY THROUGH THE NOSE TO GET IF FIXED. IT WAS LIKE PLASTIC. I AM 5"1 AND WEIGH UNDER 130 POUNDS. I AM NOT STRONG ENOUGH TO BREAK IT AND I ALSO HAVE RA. I NEVER SLAM A DOOR IN ANGER. I REALLY LIKE MY CAR BUT WONDER IF THE REST OF IT WILL FALL APART. I WAS IN THE GARAGE. I HAVE THE BROKEN PIECE.
Apr 05, 2017
THIS DEFECT/CONCERN IS A GENERAL SAFETY COMPLAINT WITH RESPECT TO ALL VEHICLES WHICH SHOULD BE ADDRESSED BY ENACTMENT OF STANDARDS TO BE USED BY ALL MANUFACTURERS. MAINLY THE STANDARDIZATION OF THE LOCATION AND FUNCTION OF KEY CONTROLS AND SWITCHES ON ALL AUTOMOBILES. IN TODAYS DRIVING, DRIVERS ARE PLACED BEHIND THE WHEEL OF UNFAMILIAR VEHICLES ALL THE TIME AS TRAVEL AND BUSINESS PUTS THEM IN RENTAL CARS. WITH EACH VEHICLE HAVING DIFFERENT LOCATIONS FOR LIGHT SWITCHES, FLASHERS, WINDSHEILD WIPERS/WASHERS, DIMMERS AND CRUISE CONTROLS. DRIVERS CAN END UP HAVING ACCIDENTS, ESPECIALLY IN HURRIED SITUATIONS, WHEN TRYING TO FIND THE LOCATION OF THE CONTROLS IN AN UNFAMILIAR CAR. ONE MIGHT ARGUE THAT IF YOU ARE DRIVING A NEW VEHICLE YOU SHOULD FAMILIARIZE YOURSELF WITH ALL THE CONTROLS BEFORE STARTING TO DRIVE... BUT OFTEN TIMES IN AN EMERGENCY SITUATION, (WINDSHIELD SPLASHED WITH MUD), YOU INSTINCTIVELY RESPOND TO WHERE YOUR EVERYDAY VEHICLES CONTROLS ARE. THIS NOT ONLY DELAYS RESOLUTION OF THE SITUATION BUT TAKES YOUR ATTENTION AWAY FROM DRIVING. SETTING A STANDARD WOULD MAKE AUTO MANUFACTURES PUT ALL THESE CONTROLS IN A STANDARD POSITION SO WHEN YOU GO FROM ONE CAR TO THE NEXT THEY ARE ALWAYS WHERE YOU WOULD EXPECT THEM! *AK
Feb 06, 2004
SEAT BELTS
5 complaints
MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS
Apr 24, 2018
VEHICLE HAS 136,000 MILES AND HAS BEEN WELL MAINTAINED BY ALL OWNERS. DRIVERS BUCKLE OR LATCH NO LONGER OPERATING. PRIOR TO THIS IT WAS BECOMING HARD TO RELEASE BUCKLE AFTER USE. NOW STUCK IN CLOSED POSITION. IT INDICATES THAT THE BELT IS BUCKLED BUT IT WILL NOT CATCH. VERIFIED NOTHING IS STUCK IN MECHANISM.
Apr 26, 2016
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.
Dec 01, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLASS. THE CONTACT STATED THAT AS SHE ATTEMPTED TO REACH FOR SOMETHING IN THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT SNAPPED AT THE BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,402.
Aug 21, 2012
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS INFORMED THAT THE SEAT BELT COMPUTER CHIP WAS NOT FUNCTIONING. THE FAILURE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 5/5/08 *CN UPDATED 05/05/08. *JB
Apr 17, 2008
VISIBILITY
3 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BONITA SPRINGS (14610 TAMIAMI TRAIL N, NAPLES, FL 34110) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 10, 2020
THE MOTOR OF THE MOON ROOF OF MY 2004 MERCEDES C230 HAS BURNED OUT. THE IS THE 2ND C230 I HAVE OWNED AND I HAD THE SAME PROBLEM WITH THE 2002. *TR
May 15, 2010
I WAS TRAVELING ON THE FREEWAY (APPROXIMATE SPEED 60 MPH) WHEN I HEARD SOMETHING HIT THE WINDSHIELD OF MY 2004 MERCEDES C240. THERE WAS NO IMMEDIATE SIGNS OF DAMAGE. HOWEVER, ABOUT 30 MINUTES LATER AFTER I HAD MADE STOP AND LATER RETURNED TO THE CAR I NOTICED A 12 INCH CRACK IN THE WINDSHIELD. I BELIEVE THERE IS A SERIOUS DESIGN DEFECT WITH THE WINDSHIELDS IN MERCEDES. A CO-WORKER OF MINE HAS HAD TO REPLACE THE WINDSHIELD IN HER 2004 C320 MERCEDES TWICE WITHIN THE PAST 18 MONTHS. THE SERVICE REPS HAVE TOLD HER THAT THIS HAPPENS ON THE TIME, ESPECIALLY FOR COMMUTERS WHO TRAVEL THE 91 FREEWAY HERE IN SOUTHERN CALIFORNIA. I WOULD THINK THAT R&D WOULD HAVE DONE SUFFICIENT TESTING TO ENSURE THAT A WINDSHIELD COULD WITHSTAND CONTACT WITH A ROCK OR PEBBLE.
Jul 25, 2005
ENGINE
3 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE STARTING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT IF THE SOUND BECAME PROGRESSIVELY WORSE, THE INTAKE AND EXHAUST CAM SHAFT ADJUSTER, THE CENTER BOLTS FOR THE CAM SHAFT, AND THE CHAIN TENSIONER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Jun 16, 2015
ENGINE STALLED WHILE WAITING FOR A LEFT TURN. HAVE A QUARTER TANK OF GAS. CHECK ENGINE LIGHT WAS ON. FAULT LIGHT DID NOT COME ON. CAR WAS PUSHED WHILE IN NEUTRAL BUT BREAKS DID NOT FUNCTION. ALMOST HIT A PARKED CAR. THIS IS THE SECOND TIME OF OCCURRENCE. REPAIR IS MORE THAN $1000. MECHANIC FOUND MOTOR OIL LEAKING ON ENGINE PARTS. IN 2003 ENGINE STALLED WHILE I WAS DRIVING ON A FWY. REPAIR WAS A FEW THOUSAND DOLLARS. *TR
Jan 12, 2014
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 109,000. *TR
May 28, 2013
FUEL SYSTEM, GASOLINE
3 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES E320. THE CONTACT STATED FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 8/27/14*CN UPDATED 09/5/2014 *JS
May 27, 2014
FUEL SENDING SENSOR DEFECTIVE CAUSING VEHICLE TO SHUT DOWN OUT OF FUEL, BUT FUEL GAUGE READS A LITTLE LESS THAN HALF FULL. *TR
May 20, 2011
1. FUEL SMELL COMING FROM CAR. 2004 MERCEDES BENZ C 230 KOMPRESSOR 2. FUEL SENDING UNIT CRACKED CAUSING THE FUEL SMELL. SIMILAR TO MB VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001. FUEL SMELL IS CONSTANT AND COULD BE A SAFETY HAZARD IF PASSENGER LIGHTS A CIGARETTE AND FUMES COULD COMBUST. IF VEHICLE IS INVOLVED IN AN ACCIDENT THE CHANCES OF A FIRE IS GREATER. 3. I HAD NO CHOICE AND HAD TO HAVE PROBLEM REPAIRED. THE REPLACEMENT PART DID NOT FIT EXISTING PARTS WHICH INCREASED THE COST OF THE REPAIR CONSIDERABLY. *TR
Aug 26, 2010
TIRES
3 complaints
INCIDENT DESCRIPTION = GOODYEAR TIRE HAD AN INTERIOR WALL "TEAR" THAT CAUSE SUDDEN DEFLATION SUGGESTING A DEFECT IN THE MANUFACTURER OF THIS TIRE.....THE TIRE WAS PURCHASED FROM THE TIRE RACK SEPTEMBER 2007 (LESS THAN ONE YEAR AGO) AND HAD LESS THAN 10,000 MILES OF NORMAL SUBURBAN DRIVEN...THE "TECHNICIAN UPON REVIEW OF THE IMAGES OF THE TIRE STATED "NOTHING TO WORRY ABOUT". *TR
Jul 16, 2008
THE SIDEWALL OF ONE OF THE TIRES MOUNTED ON THE CONSUMER'S 2004 MERCEDES BENZ C320W RIPPED AND CRACKED THE RIM. *NM AFTER THE SERVICE DEPARTMENT INSPECTED THE TIRE AND RIM, THEY DETERMINED DAMAGED TO BE ATTRIBUTED TO ROAD DAMAGE FROM IMPACT. *JB
Apr 24, 2006
THE RIGHT REAR TIRE HAS A SPLIT ABOUT 1.5 INCHES LONG PROCEEDING DIAGONALLY THROUGH THE TREAD TO NEAR THE SIDEWALL. THERE IS NO OTHER DAMAGE ON THE OUTSIDE OF THE TIRE NEAR THE SPLIT OR EVIDENCE OF CONTACT WITH ANYTHING. I DRIVE LONG DISTANCES OFTEN AND WONDER IF THIS IS SOME TYPE OF DANGEROUS DEFECT.*AK
Apr 07, 2004
VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C 230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SUNROOF WAS INOPERABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF PALM SPRINGS LOCATED AT (4095 E. PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 02, 2020
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ C240. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 19, 2020
LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C320. WHILE PARKED, THE FRONT PASSENGER SEAT DOOR HANDLE BROKE WHILE THE PASSENGER ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN ADVISED THE CONTACT TO CALL THE MANUFACTURER AND STATED THEY HAD THE SAME FAILURE IN ANOTHER MODEL. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND THEY DENIED A REQUEST TO REPAIR THE VEHICLE AT THEIR EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Feb 17, 2011
I OWN A 2004 MERCEDES BENZ, C CLASS, 4-DOOR SEDAN AND WITHIN THE LAST TWO WEEKS, MY DRIVER SIDE DOOR AND RIGHT REAR PASSENGER DOOR LOCKS REFUSE TO LOCK AND UNLOCK ON THEIR OWN, AFTER USING MY REMOTE TO SECURE MY DOORS AND NOW UNLOCK CONTINUOUSLY WHILE DRIVING. I'M CONCERN FOR THE SAFETY OF MY GRANDCHILD WHILE DRIVING AND THE SECURITY OF MY VEHICLE. *TR
Mar 11, 2010
SUSPENSION,WHEELS,UNKNOWN OR OTHER
1 complaint
My right rear tire wares from the inside to the middle only the rest of the tire is good. I’ve had two blowouts because I can’t see that part of my tire without getting down on the ground to look at it. The part I see looks good. My tire seems to be kicked out a bit at the bottom. This is the only tire I have problems with.
Sep 04, 2022
STRUCTURE
1 complaint
The bonding agent on my roof ( between the glass panel and frame of car) is breaking down- The other week, when I had the sun roof open in direct sun ( my car is usually parked in covered parking) the bonding was sticky to the touch, and got all over my hand when I inspected the rail. I took it to Mercedes, because I thought that it was under recall # 202004011 for this very issue, but they said it was not a covered model. They wanted to charge $300 for an inspection and diagnosis. MBUSA customer service also not interested in investigating whether this issue is affecting my model car. In the recalled models, there is a danger of the glass roof separating from the vehicle.
Aug 05, 2021
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON
Feb 17, 2019
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP
Nov 11, 2018
ELECTRICAL SYSTEM,SEATS
1 complaint
PASSENGER SEAT CAUGHT FIRE WHEN USING THE SEAT HEATER. FIRE PROTRUDED THROUGH THE SIDE SEAT PANEL AND BURNED DRIVER AND CLOTHING. THE DRIVER WAS OPERATING THE CAR FOR ABOUT 15 MINUTES ON A CITY STREET AND PULLED OFF THE ROAD TO EXTINGUISH THE FIRE. PORTIONS OF THE SEAT MELTED.
Nov 18, 2016
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING BETWEEN 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 02/05/16*LJ UPDATED 02/11/16 *JB
Dec 10, 2015
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKING SO AGGRESSIVELY, I CALLED OWINGS MILLS MERCEDES AND LEFT IT THERE. I WAS NOTIFIED TODAY, MAY 27, 2015, THAT MY CAR NEEDED BETWEEN $1900 AND $7500 WORTH OF WORK. MY COOLANT IS LEAKING ON THE TRANSMISSION. IF MY RADIATOR CAN NOT BE FIXED, I WILL NEED A NEW RADIATOR AS WELL AS TRANSMISSION. I HAVE DOING RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE C CLASS MERCEDES. I FEEL THIS SHOULD BE A RECALL ISSUE.
May 27, 2015
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO SINK INTO THE FLOOR CREATING AN EXTENDED BRAKING DISTANCE. THE FAILURE NEARLY CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES WERE CORRODED CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE BRAKE LINES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
Sep 22, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911. FIREMEN CAME 10 MINUTES LATER AND I COULD SEE FLAMES COMING THROUGH THE LEFT VENT. THE DRIVER'S SIDE OF THE DASHBOARD MELTED COMPLETELY, THE WINDSHIELD CRACKED, AND MY INSURER DECLARED THE CAR A TOTAL LOSS. I'M GLAD THERE WAS NO PERSONAL INJURY, THOUGH THE INCIDENT WAS REALLY SCARY. I HAD RECENTLY TAKEN MY CAR (3 MONTHS AGO) TO THE MERCEDES DEALER FOR A SERVICE THAT COST ME MORE THAN $6,000, AND THE CAR WAS SUPPOSED TO RUN LIKE NEW. THE AC HAD NEVER FAILED BEFORE THIS. *TR
Aug 29, 2014
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE BRAKES FAILED TO RESPOND. THE CONTACT MERGED TO THE SHOULDER AND POWERED OFF THE VEHICLE, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,580 AND THE CURRENT MILEAGE WAS 89,000.
Oct 25, 2013
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
THE SRS AND NUMEROUS OTHER MALFUNCTIONS COME ON. THE HEADLIGHTS AND DASH LIGHTS ALONG WITH THE BLINKERS ARE TURN ON AND OFF BY THEMSELVES. AT FIRST TURNING THE CAR OFF THE MALFUNCTIONS WENT AWAY ONLY TO COME BACK A FEW MINUTES LATER. I FIND THIS TO BE VERY DANGEROUS SINCE THE AIR BAGS, SEAT-BELTS WONT WORK IN A ACCIDENT. ALONG WITH IF LIGHTS GO OUT WHILE DRIVING AT NIGHT. THIS PROBLEM HAS HAPPENED TO ME TWICE BEFORE AFTER PAYING THOUSAND TO HAVE IT FIXED IT REAPPEARS AFTER A YEAR. I HAVE RESEARCHED AND IT SEEMS THAT EVERYONE IS HAVING THIS SAME PROBLEM DUE TO FAULTY WIRE AND SENSOR. *TR
May 27, 2013
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
NUMEROUS THINGS HAVE HAPPENED. THE CAR HAS 124,000 RIGHT NOW. THIS IS THE BIGGEST LEMON EVER!! -CAR CAUGHT FIRE AT MERCEDES - A/C BLOWER SHORTED OUT, CAUSING FUSE BOX TO CATCH FIRE AND BURNT UNDERNEATH DASH. THEY INFORMED ME THE TECHNICIAN RECEIVED MINOR BURNS WHEN TRYING TO PUT OUT THE FIRE. -NEW ALARM SIREN (IT WOULD GO OFF RANDOMLY) -2 ALTERNATORS (VOLTAGE REGULATOR GOES BAD) -NEW DOOR LOCK ON DRIVER AND PASSENGER SIDE DOORS -NEW RF SENSOR ON DRIVER DOOR FOR THE KEY-LESS REMOTE -2 NEW THERMOSTATS -1 DRIVER SIDE DOOR HANDLE -2 PASSENGER SIDE DOOR HANDLES AND NOW BROKE FOR 3RD TIME -REAR GLASS WAS REPLACED BECAUSE WHEN REAR DEFROSTER WAS TURNED ON IT WOULD MAKE FM RADIO STATIC. IT DOES IT AGAIN NOW. -FRONT FOG LIGHT GLASS CRACKED IN HALF - BOUGHT NEW ONE AND DID IT AGAIN -CHECK ENGINE LIGHT ON NOW AND O2 SENSOR BAD. -REAR SCREEN SHADE IT STUCK UP. WONT GO DOWN. -KEY-LESS REMOTE ANTENNA IS BROKE -3 BRAKE SYSTEMS IN FRONT -1 BRAKE IN REAR -SUNROOF WORKS BUT THE ARM THAT POPS UP BROKE -MIDDLE CONSOLE BUTTONS GET STUCK SOMETIMES. MB HAS TO POP THEM BACK OUT. -STRUT STABILIZER BAR BROKE -TRANSMISSION MOUNT AND FRONT ARM BUSHINGS WERE ALL REPLACED. -LCD ON DASH HAS A BLUR LINE GOING THROUGH IT. -BOSE SPEAKERS WERE REPLACED AND NOW ALL BUSTED AGAIN. EXTERIOR - VERY SEXY CAR AND THAT'S ALL IT HAS. *TR
Apr 15, 2013
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAVE BLACK MERCEDES C230 KOMPRESSOR SPORTS SEDAN 2004 MODEL. CAR WAS PURCHASED BRAND NEW AT MERCEDES AUTHORIZED DEALER. THERE IS NO MODIFICATION MADE TO THIS CAR AND ALL THE SERVICING DONE AT MERCEDES AUTHORIZED DEALER SINCE I BOUGHT THIS CAR. IT HAD ONLY 58000 MILES. LAST B SERVICING WHICH CHECKED ANY SAFETY RELATED ISSUES AND INCLUDES REGULAR MAINTENANCE, WAS DONE AT AUTHORIZED DEALER ON 02/18/2012. NO ISSUE WAS INFORMED ON 02/18/2012 TO US BY MERCEDES AUTHORIZED DEALER SERVICING DEPARTMENT. ON 06/21/2012, WHEN I WAS DRIVING THIS CAR FROM WORK TO HOME, I TURNED ON A/C, A/C SHUTDOWN AND I STARTED SMELLING SMOKE. ON LEFT SIDE OF MY CAR THERE IS A/C VENT AND I SAW FIRE INSIDE THE HOOD THROUGH THAT VENT.I PULLED OVER CAR RIGHT AWAY AND ELECTRICITY WENT OUT WITH IN 1 MIN OF MY PULLING OVER AND WITHIN 4 MIN, WHOLE CAR WAS BURNING. MY CAR IS NOW TOTALED. THIS POSES FOLLOWING SECURITY CONCERNS: 1. MERCEDES C230 2004 IS MADE OF HIGHLY INFLAMMABLE MATERIAL AND DRIVER AND USERS OF CAR HAS VERY LESS CHANCE TO SURVIVE IF THERE IS FIRE. 2. MERCEDES C230 2004 MODEL A/C UNIT IS NOT OF HIGHEST QUALITY AND ELECTRICAL SYSTEM IS FAULTY. BOTH OF ABOVE ISSUES POSES VERY SERIOUS SECURITY RISKS TO PUBLIC AND IT NEEDS THROUGH INVESTIGATION. I CONTACTED MERCEDES HEAD QUARTER FOR INVESTIGATION AND MERCEDES DECLINED TO INVESTIGATE. GEICO STATED IN REPORT THAT HOOD IS STUCK AND CAUSE OF FIRE IS UNKNOWN. GEICO INSURANCE COMPANY AUTHORIZED MERCEDES ENGINEERS TO INVESTIGATE FURTHER UPON MY REQUEST AND MERCEDES USA DOES NOT WANT TO INVESTIGATE FURTHER. I HAVE PICTURES OF BURNT CAR AND CAN SHARE IF IT HELPS IN INVESTIGATION TO RULE OUT ABOVE 2 CONCERNS. WE DO NOT WANT OTHERS TO GO THROUGH SAME ORDEAL AS WE WENT THROUGH. *TR UPDATED 06/13/13*LJ UPDATED 06/17/2013 *JS
Jul 08, 2012
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR
Apr 06, 2012
VISIBILITY,STRUCTURE
1 complaint
2004 MERCEDES BENZ C320. CONSUMER WRITES IN DISCONTENT REGARDING MERCEDES BENZ CORPORATION AND ISSUES WITH HEADLINER AND REAR SAIL PANELS THAT WERE NOT PROPERLY PLACED BACK IN THE VEHICLE. *TGW THE WINDSHIELD AND REAR GLASS WERE REPLACED SEVERAL YEARS AGO BECAUSE THEY WERE DEEMED DEFECTIVE. THE CONSUMER STATED AFTER THE WARRANTY WORK WAS COMPLETED, SHE BEGAN TO EXPERIENCE PROBLEMS WITH THE VEHICLE AND SOON DISCOVERED THE WORK THAT WAS PERFORMED WAS SHODDY. *JB
Mar 23, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
2004 MERCEDES BENZ C- CLASS WAGON. CONSUMER WRITES IN REGARDS TO DEFECT THAT ALLOWS COOLANT TO LEAK INTO THE TRANSMISSION, REQUIRING REPLACEMENT OF THE TRANSMISSION, TORQUE CONVERTER AND RADIATOR *TGW THE CONSUMER STATED HE WAS FORCED TO SPEND OVER SIX THOUSAND DOLLARS TO HAVE THE TRANSMISSION REPLACED, TO CORRECT A DEFECT MERCEDES BENZ WAS AWARE OF. *JB
Nov 21, 2011
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE A 2004 MERCEDES C320 THAT INCORRECTLY THOUGHT THAT IT NEEDED TO CUT POWER TO THE VEHICLE WHEN I WAS TURNING TO THE LEFT. IT DID THIS SEVERAL TIMES, I WOULD GUESS ABOUT 6 OR 7, FROM THE TIME I LEFT MY HOUSE UNTIL I TURNED AROUND AND PARKED IT IN THE GARAGE LESS THAN 1/2 MILE DRIVING DISTANCE. THESE WERE NOT ALL COMPLETE LEFT TURNS, MOST WERE CURVES TO THE LEFT. MY WIFE TOOK IT TO THE DEALER LATER THAT DAY, AND DECIDED NOT TO HAVE IT LOOKED INTO BECAUSE IT DID NOT DO IT TO HER AND "THE CAR WAS PERFORMING AS DESIGNED" ALSO SHE DECIDED SHE DID NOT WANT TO PAY FOR A DIAGNOSTIC THAT WOULD NOT PRODUCE ANY FAULTS. IT HAS NOT DONE IT SINCE, ABOUT 2 WEEKS NOW, BUT I CONTINUE TO BE CONCERNED THAT IT WILL RECUR IN A MORE SERIOUS SITUATION. THE DEALER KEEPS SAYING THAT THE CAR IS WORKING PROPERLY BECAUSE THE WARNING LIGHT CAME ON AND THE VEHICLE CUT POWER AS IT SHOULD WHEN IT DETECTS ONE OF SEVERAL CONDITIONS THAT WOULD CAUSE LOSS OF CONTROL. THE ONLY PROBLEM WITH THIS IS THAT THERE WAS NO CONDITION TO CAUSE LOSS OF CONTROL. THE TIRES WERE NOT ABOUT TO SPIN AND THE YAW OR WHATEVER IT IS WAS NORMAL. THE DEALER ALSO KEEPS SUGGESTING THAT I DISENGAGE THE ESC IF I DO NOT WANT IT. I THINK THIS IS IRRESPONSIBLE ADVISE, THE ESC IS A VERY IMPORTANT SAFETY DEVICE THAT I DO NOT REALLY WANT TO DISENGAGE, BUT I ALSO DO NOT WANT IT TO ENGAGE INCORRECTLY IN A CRITICAL SITUATION. *TR
Sep 17, 2010
STEERING,ENGINE AND ENGINE COOLING
1 complaint
MERCEDES C230 KOMPRESSOR. THE BOLT THAT HOLDS THE ALTERNATOR BELT HAS BROKE 3 TIMES! WHEN THE BELT SLIPPED IT AFFECTED THE POWER STEERING AND I WAS UNABLE TO STEER! VERY SCARY, LUCKILY I WAS DRIVING UNDER 25 MPH AT THE TIME. THERE MUST BE A DEFAULT IN THE DESIGN FOR THIS TO KEEP HAPPENING! *TR
Aug 24, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 15 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER THE WIRING HARNESS. IT WOULD COST $3,500 TO REPAIR. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR IS LOCATED. THIS IS A DEFECT AND DESIGN FLOW CREATED BY MB. THEY SHOULD DO A RECALL TO PROTECT THE WIRING HARNESS
Mar 30, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I OWN A 2004 MB C320 AND I HAVE NOTICED THAT WHEN IT REACHED 40,000 MILES THE CAR ITSELF STARTED MALFUNCTIONING FROM THE REAR WINDOW SHADE WOULDN'T GO DOWN FOR WHICH I ONLY USE OCCASIONALLY; THE AIR CONDITIONING WOULD TURN ON AND OFF; THE TEMP GAUGE IS INACCURATE; THE PASSENGER VISOR CAME OFF; THE CENTER CONSOLE WOULDN'T SHUT CLOSE AND THE. I WENT TO MB FOR THE YEARLY SERVICE- APRIL 2009 AND THEY WANTED $1300.00 FOR THE WINDOW SHADE; I THINK $500 FOR THE CENTER CONSOLE AND $125 FOR THE VISOR. AND THEY ALSO WANTED $800 FOR THE DIAGNOSTIC CHECK FOR THE BLOWER AND I HAVE TO PAY WHATEVER PARTS THAT NEEDS REPLACING. NOW THE CAR IS ALMOST 60,000 MILES AND THE CHECK ENGINE LIGHT CAME LAST WEEK. I NOTICE THE LIGHT COMES ON WHEN I START THE ENGINE AND IT FAILS TO TURNOVER. THE CHECK ENGINE LIGHT WOULD EVENTUALLY GO OUT. THE SAME THING HAPPENED AGAIN YESTERDAY WHEN IT DIDN'T START THE FIRST TIME, THE CEL CAME ON. I CHECKED THE GAS CAP AND IT LOOKS TIGHT TO ME. I HAVE ALSO NOTICED THAT THE RADIATOR WOULD MAKE A VERY LOUD AND UNUSUAL NOISE WHEN THE CAR IS STOPPED. I THOUGHT I MADE A RIGHT DECISION OF BUYING A MERCEDES BENZ DUE TO THE FACT THE CAR HAVE A GREAT REPUTATION. WITH THE ECONOMY NOWADAYS AND THE AMOUNT OF MONEY THE MB SERVICE ARE CHARGING I THINK IT'S RIDICULOUS FOR A FAIRLY NEW CAR. *TR
Jul 03, 2009
FUEL SYSTEM, GASOLINE,POWER TRAIN,TIRES
1 complaint
HESITATION (JERKING) UPON ACCELERATION, USUALLY DURING TURNS OR WHILE IN HEAVY TRAFFIC. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF VEHICLE (NEW). I HAVE TAKEN IT IN FOR REPAIR FOR THIS PROBLEM NO LESS THAN SEVEN (7) TIMES, BUT THE PROBLEM STILL REMAINS. THERE IS ALSO A POPPING NOISE COMING FROM THE EXHAUST SYSTEM THAT OCCURS WHEN THE BRAKE IS ENGAGED AND THE VEHICLE IS IDLING. ATTEMPTS TO FIX THESE PROBLEMS CONSISTS OF THE FOLLOWING: CHARCOAL CANISTER SHUT OFF VALVE REPLACEMENT, LEAK IN CODUCTOR SLEEVE REPAIRED, PERFORMED ADAPTATION OF THE TORQUE CONVERTER, FLUSHED AUTOMATIC TRANSMISSION AND TORQUE CONVERTER, REPLACED TORQUE CONVERTER, AND INSTALLED RESTRICTOR IN THE PURGE LINE. ADDITIONALLY, THE ORIGINAL TIRES ON THE VEHICLE HAVE BEEN VERY PROBLEMATIC. I HAD A BLOW OUT ON THE RIGHT REAR TIRE @ 14,190 MILES. I THEN REPLACED BOTH REAR TIRES. I HAD ANOTHER BLOW OUT ON THE RIGHT REAR TIRE AT 26,400 MILES WHILE ON THE EXPRESSWAY. I REPLACED THAT TIRE AGAIN ALONG WITH THE WHEEL/RIM. AT 35,522 MILES I HAD A BLOWOUT ON THE FRONT LEFT TIRE WHILE ON THE EXPRESSWAY AGAIN. I THEN REPLACED ALL FOUR TIRES, BECAUSE THEY ALL NEEDED REPLACING AT THAT TIME. *TR
Dec 20, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,LATCHES/LOCKS/LINKAGES,SEATS,UNKNOWN OR OTHER
1 complaint
2004 MERCEDES C240 WITH SUNROOF AND OVERHEAD CONTROL PANEL. CUSTOMER STATES THAT AFTER THE CAR WAS SUPPOSED TO BE REPAIRED THE VEHICLE ACQUIRED OTHER PROBLEMS ALONG WITH A LOOSE SEAT THAT MOVES WHILE DRIVING. *KB THE SUNROOF WOULDN'T CLOSE ON AUTO MODE, THE CIGARETTE LIGHTER WAS INOPERABLE, THE ALARM DIDN'T SOUND, THE RIGHT FRONT DOOR LOCK WAS DEFECTIVE, THE BRAKES SQUEAKED, THERE WAS AN OIL LEAK COMING FROM THE OIL PAN, THE TRANSMISSION LEAKED, THE THRUST ARM BUSHINGS FAILED, THE RIGHT SIDE WINDSHIELD WIPER WAS COMING APART, THE RIGHT FRONT WINDOW MADE A LOUD SQUEAK, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE DRIVERS SEAT DIDN'T TILT UP OR DOWN. THE PANIC FEATURE ON THE VEHICLE DIDN'T WORK, BOTH REMOTE KEYS DIDN'T LOCK OR UNLOCK THE DOORS.
Sep 24, 2007
SERVICE BRAKES, HYDRAULIC
1 complaint
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. WHILE DRIVING 65 MPH, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THIS FAILURE OCCURRED ON FOUR OCCASIONS. AFTER THE FIRST FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO FIND ANY FAILURE. AFTER THE SECOND FAILURE, THE DEALER CHANGED THE BRAKES. DURING THE THIRD FAILURE, THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE VEHICLE SKID IN THE MIDDLE OF THE STREET AND WOULD NOT STOP. THE DEALER WAS TAKEN BACK TO THE DEALER AND SOME PARTS WERE REPLACED. DURING THE FOURTH FAILURE, THE VEHICLE BEGAN TO SHAKE WHILE IN MOTION. THE VEHICLE THEN BEGAN TO DECELERATE AND THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED AAA. THE TOW TRUCK DRIVER PARKED IN FRONT OF THE VEHICLE AND A HIGHWAY PATROL OFFICER PUSHED HER VEHICLE TOWARDS THE TOW TRUCK, CAUSING THE VEHICLE TO BUMP INTO THE REAR OF THE TRUCK. THE CURRENT MILEAGE IS 19,000 AND FAILURE MILEAGE WAS 17,000.
May 21, 2007
POWER TRAIN
1 complaint
DT*: THE CONTACT STATED THERE WAS AN ODOR COMING FROM THE TRANSMISSION AREA. THE CONTACT BELIEVED THE ODOR WAS COMING FROM EITHER AN OIL OR TRANSMISSION LEAK. THE DEALERSHIP WAS UNABLE TO DETERMINE THE SOURCE OF THE ODOR. THE CONTACT WAS CONCERNED THIS WAS A POTENTIAL FIRE HAZARD. THE VEHICLE IS A 2004 MERCEDES-BENZ C230. *AK
Dec 30, 2005
VISIBILITY,SEATS,STEERING
1 complaint
EVER SINCE I PURCHASED THIS VEHICLE I HAVA HAD PROBLEMS WITH IS FEATURES. POWER SEATS THAT MOVE BY THEMSELVES, AUTOMATIC DIMMING MIRRORS THAT TURN PITCH BLACK IN MIDDLE OF DAY, POWER TILT STEERING WHEEL THAT HAS UNPREDICITIBLE MOVES. AUTO WINDSHIELD WIPERS THAT DONT FUCNTION PROPERLY IN HEAVY DOWN POURS. THE SEATS ARE POWER AND THEY WILL MOVE ALL BY THEMSLEVES AND MOVE THE DRIVER EITHER INTO THE STEERING WHEEL OR PULL THE DRIVER BACK FROM THE WHEEL AND PEDALS. THE RAIN WIPERS DO NOT FUNCTION PROPERLY, DURNING HEAVY DOWNPOURS THEY JUST STOP WORKING MAKING DRIVING NEXT TO IMPOSSIBLE. THE AUTO DIMMING REAVIEW MIRROR TURNS ITCH BLACK FOR NO REASON IN MIDDLE OF DAY SO YOU CAN NOT USE MIRROR TO LOOK BEHIND YOU. I HAVE REPORTED ALL THESE PROBLEMS TO THE DEALER AND THEY SAY THEY ARE NORMAL, THEY CHECKED THEM OUT AND SAID THAT IF THEY ARE INTERMITTENT THEY WILL NEVER FIND ANY PROBLEMS AND THEY REFUSE TO TAKE CARE OF THE PROBLEM. THESE ARE MAJOR SAFETY HAZARDS TO DRIVERS AND SOMETHING NEEDS TO BE DONE.*AK
Nov 27, 2004
SEATS
1 complaint
NEW 2004 C230K COUPE. DRIVERS SEAT HAD SLIGHT ROCKING MOTION FORWARD AND BACK FROM THE DAY OF PURCHASE. NOTIFIED DEALER - SAID WAS NORMAL. ROCKING MOTION GOT WORSE AND AGAIN NOTIFIED DEALER AT 5000 MILES ON ODOMETER. DEALER SAID SEAT ADJUSTER WAS COMING LOOSE FROM SEAT FRAME, APPARENTLY THE BOLTS HAD "WALLOWED OUT" IN THE HOLES AND THE TWO PIECES COULD HAVE COME APART FROM EACH OTHER. MY WORRY WAS THAT IN THE EVENT OF AN ACCIDENT IT COULD HAVE SEPARATED AND A SERIOUS INJURY OR DEATH COULD HAVE OCCURED SINCE THE PART I WAS SITTING IN WAS NO LONGER ATTACHED TO THE FRAME OF THE CAR...SEATBELTS, AIRBAGS, ETC WOULD HAVE BEEN TOTALLY USELESS. DEALER ORDERED NEW SEAT ADJUSTER AND ATTACHED IT TO SEAT FRAME.*MR
May 27, 2004
Frequently Asked Questions
How many problems does the 2004 MERCEDES-BENZ C-Class have?
The 2004 MERCEDES-BENZ C-Class currently has 77 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 MERCEDES-BENZ C-Class?
The most common problems reported for the 2004 MERCEDES-BENZ C-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 MERCEDES-BENZ C-Class problem data come from?
All problem and complaint data for the 2004 MERCEDES-BENZ C-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - MERCEDES-BENZ C-Class Problems
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2003
2002
2001
2000
Other MERCEDES-BENZ Models
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models