2023 RIVIAN R1S Problems & Complaints

Front passenger airbag is inactive for long periods of time while a passenger is seated in the vehicle during operation. This is indicated by the message displaying the airbag as being off. This occurs regularly with an adult seated normally in the seat while traveling at highway speeds, for long periods of time. I reported this to Rivian and they said the car is functioning normally but it does not seem safe that the airbag is turned off with a passenger present in the vehicle during operation. I am listing the latest incident date here but this has been persistent since I purchased the car new in 2023.

The passenger seat airbag turns off when a passenger is sitting in the seat. I have taken the vehicle to the service center twice for this issue and they insist it is working as intended. This is a major safety issue for myself and children when we are sitting in the passenger seat. Please help in resolving this!

Passenger occupancy system seems flaky when my fiance sits in the passenger seat - sometime it takes 30 seconds to register she is there, sometimes it goes off while we are driving if she makes slight adjustments in the seat (while sitting straight and not in any awkward position), which can be dangerous if we were in a near crash situation, her weight shifted causing the airbag not to deploy. Although she is on a smaller side (5’5’’ 110lb) we never had this issue with any car we owned or rented.

Longstanding issue with R1S and R1T’s not recognizing a front passenger is present. Many reports in online forums regarding the same problem and ours does not even see a 6’4” 450lb passenger regularly. Other complainants are reporting feedback that it’s ‘within spec’, ‘it’s safer for smaller passengers’, and that ‘you need to sit in the seat properly’(?!). Please do something about this serious safety issue. Thanks.

The passenger airbag does not consistently turn on or stay on with passengers in the seat.

the sensitivity of the airbag sensor on the passenger seat is not functioning properly in my opinion. there are times when there is a passenger present and seated, the car is showing that the passenger airbag is off. I took the car to Rivian service center. They indicated that they could not replicate the problem and that to make sure the passengers are over 110 lbs. They also noted that with future software update, they may make it better, which indicates to me that they know there is a problem. I know for a fact that my passengers have been over 110 lbs.

My right front passenger seat does not detect adult occupants reliably, and therefore does not enable the airbags. My wife is approximately 105 pounds and sits in the seat in a standard upright fashion without leaning back. Her legs are not crossed and are just resting on the floor. it is rare that the vehicle detects her presence and therefore she is rarely protected by the safety restraint system in the event of an accident. I brought the vehicle into Rivian Service and they inspected and said the sensor is working properly and is designed to detect occupants roughly 105 to 110 pounds. They said there is nothing that they can do about it. Every other vehicle I currently own and have owned in the past properly detects her presence for the SRS system.

The passenger side airbag shows that it is turned off about 50% of the time that my wife is riding in the passenger seat. She meets the minimum weight requirement for passenger airbag deployment. If she moves around in the seat the airbag off light will go out temporarily but usually comes back on within several miles of driving. This vehicle is available for inspection. When this happens my wife or any other passenger is at risk of not having an airbag if an accident was to occur. This issues has been looked at several times by the manufacturer and I was told that the vehicle is operating as intended. No resonable solution was offered. The only solution from the manufacturer was to have the passenger move around or adjust the seat until the airbag came on. Then have the passenger stay in that position for the duration of the ride. We’ve tried this and it doesn’t work the airbag still turns off.

Every time my wife gets into the front passenger seat the sensor in the seat doesn’t recognize her sitting down and doesn’t active the passenger side airbag also the climate control is inactive. Rivian claims that there is a seat weight limit but my wife weighs 145 lbs. this happens all the time until my wife moves around enough to activate it. Then sometimes it turns off in the middle of a drive as if there wasn’t a passenger in that seat. This has also occurred with some heavier passengers. Rivian claims nothing wrong with the vehicle. I took delivery at the end of October and the problem still continues.

The system does not turn on the airbags for driver or passenger under 140 pounds. This is a safety hazard.

The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstances on the road and highway.

Horn is extremely underpowered and not audible to other drivers at highway speeds in particular. This has not been inspected by Rivian because all R1S vehicles are like this since they removed the second horn that was originally shipped in earlier builds.

Horn is too weak and inaudible when there’s other noise around or if someone is listening to music in their car. Other vehicles don’t seem to hear the horn in case of emergencies.

The single horn on this vehicle is incredibly weak/not loud enough and has almost led to two separate incidents in my 3 months of ownership due to other drivers not being able to hear my horn.

The vehicle horn is not very loud and makes a low frequency noise that is not easily recognizable as a vehicle horn. The horn presents a safety risk to vehicle occupants, other vehicles and pedestrians.

The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.

Since the vehicle was new, I have had a problem with the air bag being off when a large person is in the passenger seat. I have reported this to Rivian. Rivian has sent a technician out to fix this. The technician indicated that he could not fix this as planned and would submit it to engineering as a safety issue. I have made multiple inquiries since then and received no information on when this will be resolved. I have also had 3 software updates since then and the problem has not been resolved. I have been able to duplicate the problem on another R1S. If you sit in the passenger seat the passenger climate controls will become available. If you pull the seatbelt all the way out of the B pillar, the passenger climate control will go away and you will get the passenger airbag off notification. If the seatbelt can go back into the B pillar about 8 inches, the climate control setting will return. If you are a large person or have the seat forward and the seatbelt can't retract that far, you are passenger without airbag protection.

My wife does not shows up as a passenger in the front seat about 30% of the time with the seatbelt fastened. She is 105~108 lbs. This is a continuing problem with no fix in sight. Not registering when seated means two key things: 1) no airbag support in case of an accident 2) passenger side climate control doesn't function separately from synced mode. After multiple attempt with the Rivian service center/mobile service, all they can only say that it's within spec. Rivian SC staffs say that SW fix is coming. That was 4 over the air firmware updates ago. Unfortunately the problem is so small in terms of affected population, they have done nothing to date.

I am experiencing an ongoing and unresolved steering column defect in my 2023 Rivian R1S, which creates a serious safety risk while driving. Issue Details: The steering wheel drops unexpectedly when weight is applied, even lightly. This occurs both while the vehicle is stationary and while driving, including when hitting small bumps in the road. The issue compromises steering stability and could lead to a loss of vehicle control. Repair Attempts & Rivian’s Response: I have taken the vehicle to Rivian Service Centers four times for this issue. Rivian has replaced the steering column three times (May 2024, July 2024, January 2025), but the issue persists. Rivian has now claimed this is a "normal characteristic" of the vehicle, despite previously acknowledging it as a defect and attempting multiple fixes. I requested a written statement regarding their refusal to fix the issue further, but they have not responded. Safety Concern: My father currently drives the vehicle, and I am deeply concerned that the steering column could fail while he is driving, leading to an accident. The steering instability may cause loss of control, particularly at higher speeds or in emergency maneuvers. Rivian’s failure to fix this issue despite multiple repair attempts indicates a potential systemic defect that could affect other Rivian R1S vehicles. Requested Action: I am filing this complaint to document this safety hazard and request that the NHTSA investigate whether this defect affects other Rivian vehicles. Given that Rivian has failed to properly address this issue, I urge the NHTSA to take action to ensure driver safety, including a potential recall if necessary.

Steering wheel was angled when the car was going straight Vehicle felt unstable going into turns and would pull toward the center line in the road Upon inspecting underneath the vehicle, the steering rack bolts were loose and the rack moving side to side making the steering inconsistent and loose.

On our drive back from Yosemite, we began descending from Groveland, CA after leaving the Rivian charging station. Due to heavy rain, the car ahead of me was moving cautiously, limiting my speed to about 20 mph while maintaining a safe distance during the descent to Moccasin, CA. Thanks to the regenerative braking, I didn’t need to apply the brakes, as the car automatically slowed when I wasn’t pressing the throttle. However, my windows started to fog up, so I turned on the defoggers. Shortly after, I noticed the car’s door locks repeatedly unlocking and locking by themselves. As we neared the bottom of the descent, I began to smell something burning from the vents. This prompted me to step on the brake pedal for the first time, but it felt unusually stiff, with little travel. The car didn’t slow down, and the burning smell intensified. I pressed the brake pedal repeatedly, but it felt stuck, and the car did not decelerate. Eventually, I was able to roll to a stop. I pulled over to a side street where the issue persisted. I turned off the defogger and contacted Rivian via SOS. We were able to replicate the brake issue on the side street: as I maneuvered the car, the brake pedal sank on its own when the defogger was on. Once I turned it off, the pedal returned to normal. There were no warning lights or alerts from the car system. When I got out of the car, the burning smell was strong near the front wheels. It was clear that my family’s safety was at risk, including 3 young children. The car was towed to a service center, where it’s being inspected. Rivian hasn’t been able to reproduce the issue yet. I believe the regenerative brakes weren’t working properly, causing the car to rely on the regular brakes for the entire descent. This likely led to brake failure at the bottom, with the burning smell originating from overheated brakes. I also suspect that the overheating caused other electrical issues, which could explain why the door locks kept cycling on and off.

One fine morning, went to start the car and the car threw a bunch of error messages related to servicing 12 V battery system and dis-engaged the parking brake that lead the vehicle to start rolling down the driveway. The message on screen warned of applying brakes, and luckily circumstances were safe around the car, and I was able to apply brakes and was able to reboot the car and systems restored. Considering this vehicle does not have traditional ignition and is capable of waking up via remote application, and this incident happened merely as the vehicle was waking up, this can be a dangerous situation especially if it happens while unattended. The vehicle does not have mechanical parking brake controls, and is completely computer controlled. The fail safe condition around parking brake systems and circuit/software faults need to ensure parking brake stays engaged during any computer faults.

OTA update 2023.42 failed to install and left car without working screens, the only way to really manage the vehicle's settings. No formal communication until mid-afternoon next day, approximately 16+ hours after problem became known. Rivian stating vehicle can be driven without speedometer and working systems.

The car automatically, abruptly, and without warning shift into park as I slowed down at a stop sign and stalled in the middle of the road. It did not shift into Park for 30-35 mins and even after doing hard and soft resets while on the phone with service. Somehow it worked again after my hitting the brakes several times and I was able to move it out to the side and drive it back home. This issue has happened multiple times in the past too but it only happened for a few seconds as opposed to such a long time. The car had a ‘charger not connected properly’ warning on the dashboard. My safety and that of my wife was put in danger as an abrupt and automatic shift to park disrupted traffic and we could’ve been rear-ended. This is also a particularly troubling issue if the car stalls abruptly when slowing down on the freeway and cars in the back are speeding up and end up rear-ending my car. This situation could be fatal. I wasn’t able to reproduce the event but it has happened to me multiple times in the past. Rivian is looking into this issue now as I’ve dropped off my car for service today (9/6). I did receive responses to my post on Reddit about this situation and other customers complaining of experiencing the same issue. There were no warning lamps or prior warnings of this issue. The dashboard showed a charger not installed correctly error but I believe that’s for another issue I’ve had with the car where the car does not fast charge. The issue first appeared for me in stop and go traffic in Seattle downtown a few days after taking delivery of the car in June, and once again on the Canada-US border in Vancouver in July when moving slowly in line to reach the immigration booth. The car abruptly stopped and would not shift back to drive. It took a minute or two but it eventually shifted back to drive.

I pulled into my semicircle, long driveway as I do every morning, and stopped at the top by releasing my foot off the accelerator (no need for brakes as it is an EV). I opened the garage door and slowly stepped on the accelerator, but it started to go fast, and I felt out of control. I immediately released my foot off the accelerator (which should have stopped the vehicle) and slammed on the brakes (there is proof in my driveway with tire marks leading up to the accident) but still did not stop. I quickly realized I was going to crash into the garage, and possibly into the house, so I steered away as much as I could to only drive into and through the side of the garage wall. The space I had would have given me enough time to stop had the car not been driving at a fast speed. Even the neighbors heard braking and ran outside to see what was happening. There is a recording on a ring cam, and you can hear him say "I heard brakes". Oddly, the massive impact did not deploy the airbags. Also, the car usually records all incidents with time before and after (it has successfully done this before when I was rear ended and will if you get too close to anything), but for some reason it recorded what was labeled "incident" and you can only see me pulling into the driveway, the garage door going up, and then the video stops - no record of the crash. The car should have also detected the house. The car only stopped after driving through concrete and stucco, and up the stairs. House has massive damage, personal items in the garage destroyed, and the vehicle is possibly unsalvageable. It took until the next day to see if we could remove the vehicle from my house, but it is now at the service center and Rivian has been notified. I've since researched online and found countless similar incidents.

Front driver wheel had a hub bolt back out rendering the vehicle unable to drive. The car made a loud grinding noise and was unsteady. I had to pull over and was unable to drive any further. It required replacement of the hub bolt and axel. This is a known problem for rivian's and has not been addressed or checked. I reported a grinding sound when I turn 2 months ago and was told that the soonest Rivian could service my car was 2 months away. This known problem and complaint should have flaggged an immediate intervention and this needs a recall.

1> What component or system failed or malfunctioned, and is it available for inspection upon request? * The sensors don't detect the object sometimes. There were 2 incidents when the car sensors did not detect the object a> In my office parking lot the rear sensors did not detect the fire hydrant and did not make the beep noise resulting in a collision. b> I was driving in my neighborhood; I was blinded by the sun and couldn't see the road ahead. Again, the sensors did not detect the car in front i ended up in a collision. 2> How was your safety or the safety of others put at risk? * I had a collision with another car parked by the curbside. Luckily no one was in the other car but both cars had severe damages. I had bruises on my left-hand forearm. 3> Has the problem been reproduced or confirmed by a dealer or independent service center? * When the first incident happened, I was not able to provide Rivian accurate date and time of the incident and the gear guard did not record the collision although it was supposed to record. So I went back to my office parking lot and i reproduced the problem 1 time after trying several attempts and shared the video with Rivian. I have had too many email exchanges with Rivian to help address the issue but they did not help. 4> Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * When i reported the first-time issue first time, Rivian inspected the sensors on May 29th 2024 and they said there was no problem with the sensors. But it failed to detect the car in my street and hence i had this collision. I could not see anything as i got blinded by the Sun in the evening. I have a recording from the car's gear guard. 5>Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * There were no warnings or messages during the incident. However, When it detects it applies the brake. But not this time.

I purchased my vehicle new from Rivian Automotive in November 2023. My rear tire went flat (to 4 PSI) while driving on the freeway on Dec 11, 2023. There was no warning message on the dash that my tire was even low. The truck kept swerving left and right between the lane markers like the lane assist was malfunctioning. Another driver got my attention to let me know my tire was flat. I had my SUV towed to America's Tire where they confirmed that there were no punctures in the tire and that it was defective. This could have resulted in a serious accident simply because I was not given proper warning about the tire pressure.

One of the bolts that attaches the electric motor to the front wheel (internal, under the vehicle) backed itself out. That seems really dangerous and I am hopeful the condition does not exist on the other wheels. I sent pictures to Rivian and they are taking the vehicle to their service center for further inspection.

Our son no matter how we try and position him his chin is touching his chest and starts to bubble during our car rides in the mesa max. He also seems to overheat in it and comes out sweaty even with the shortest car ride. We contacted the mfg and they told us he was too big for infant inserts and too small in the bucket itself.. and to wrap a dish towel around the crouch buckle to help keep him push back more. We then met with a company rep who added additional padding in the back of the seat to help position him better. None or these “fixes” really seemed to help in my opinion, as he still screams and bubbles when in this seat.

What component or system failed or malfunctioned, and is it available for inspection upon request? — ACCELERATOR PEDAL. YES, AVAILABLE FOR INSPECTION. How was your safety or the safety of others put at risk? — DUE TO ACCELERATOR PEDAL DEFECT, IT RESULTED IN ONE CASUALTY AND ONE INJURY. Has the problem been reproduced or confirmed by a dealer or independent service center? — YES, SERVICE RECALLS HAVE BEEN FOR THE SAME ISSUE WITH PRIOR MODELS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? — CURRENTLY IN POLICE CUSTODY Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? — NO WARNING SIGNS.

I received a critical safety recall regarding side air bags from Rivian regarding my 2023 R1S on June 14. After multiple attempts by me to connect with their Customer Service, I was informed that a mobile service technician would come to fix the issue on August 26, 2024. This would be more than 60 days after Rivian's initial notification. Additionally, on July 6 2024, when I turned on the vehicle, I was notified of multiple system failures. I promptly created an incident ticket with Rivian on this but have to yet hear back from Rivian. Rivian's lax attitude on getting such critical issues fixed is of great concern. The vehicle is barely over a year old since I have owned it and I feel distrustful of this company and thoroughly disappointed by their nonchalant approach to getting these critical issues fixed.

The contact owns a 2023 Rivian R1S. The contact stated that while the vehicle was parked in the driveway, there was a shadow on the middle console. The contact stated that when the driver's door was opened, there was a crack in the sunroof. The contact stated that there was no impact that could have caused the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100.

(1) Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: "Critical Battery Issue" + "Electrical Hazard Possible; Drive to service center immediately. Avoid driving through water" + "Coming to emergency stop soon; Steer to safety and park" (2) Q: How was your safety or the safety of others put at risk? A: (1) The car abruptly stopped near a corner in middle of street blocking the street, police had to intervene with traffic *potential for collision/pedestrian strike (2) The car had no electrical, completely blacked out and HAZARD lights didn't work when Police asked to turn them on, nothing would turn on **potential for collision (3) Car was blacked out with all windows down, doors unlocked and unable to get into compartments of vehicle to remove personal items of value due to all electrical being backed out *potential safety / theft concern Police ended up towing due to Rivian being unable to locate a tow in a timely manner the incident occurred at 4:30pm and Police politely waited for Rivian until her 6:30 and then called their local tow yard for secure space for unresponsive unit blocking street (3) Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Not sure - It took Rivian until 11:30am the next day to coordinate a pick up from local tow yard where Police mandated tow due to Rivian being unable to clear a hazard blocking the street (4) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: The local Police were on scene and were highly accommodating directing traffic to mitigate any potential safety issues for pedestrians, drivers and on-lookers. Rivian hasn't shared anything at all and its 24hours+ after the incident (5) Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes, as listed above in #1

Vehicle routinely (>90% of the time) fails to detect occupancy of front passenger seat resulting in disabled airbags and other related safety systems. Our particular vehicle experiences the issue with passengers ranging from 150-425lbs resulting in a significant safety concern. Searching online indicates this is a common issue and repair requests are routinely denied with claims that it is operating correctly. Others have been told it is due to posture or seating position…I’ve never had a vehicle whose safety features were disabled due to poor posture?!

Low Tire Warning either failed or is defective. On Dec 11, 2023 my rear tire went flat (to 4 PSI) while driving on the freeway. I was driving for about 25 miles on the freeway when the Rivian R1S truck kept swerving left and right between the lane markers like the lane assist was malfunctioning. Another driver pulled up on the side of me and got my attention by honking their horn to let me know my tire was flat. At this point the rear passenger tire was dangerously low. There was no warning message on the dash that my tire was dangerously low. This could have resulted in a serious accident simply because I was not given proper warning about the tire pressure. I believe that the tire is defective, so had the truck towed to a tire shop to inspect and replace the tire. The truck is about 30 days old with 1,801 miles on it.

I was headed straight but stopped so that I could move into a left turn lane. As I got into the left turn lane and was straightening up behind the person in front of me at almost a dead stop the R1S lunged forward and accelerated at a high rate of speed hitting the car in front of me (speed control issue already known on the R1T). The camera footage verifies it. No warning lights went off (forward collision avoidance, automatic emergency braking) that there was a car in front of me and to brake (normally if there is a car in front of you that close and the vehicle thinks there will be a collision the screen goes red and the letters BRAKE come up bold in black, the car will brake if it thinks you may hit something). Of course now all my side sensors don’t work. I am still waiting on diagnostics from Rivian. Additionally, my seatbelt didn’t lock throwing me forward. I have only had this SUV two months with 848 miles. The car in front of me had substantial damage. If anyone had been in her backseat especially a child they would have been injured. My safety was in danger with the seatbelt not locking. I am waiting on the diagnostics still from Rivian. Insurance is waiting on Rivian. There had been nothing like this prior to this incident.

I was at 44% state of charge and the ambient temp was around 65 F. While taking a turn at an intersection, the vehicle reduced regenerative braking(regen bar on the vehicle was greyed out) had I had quickly break as the car started to coast. This only lasted for 8-10 secs and the vehicle had regular regen breaking. Rivian don’t have blended braking, so if that had happened in different situations that needed much faster reaction time I would be in trouble. Issue 1: vehicle randomly decided to go into reduced regen for a brief period even at ideal conditions for regen( low SoC and normal temp, vehicle drive only for 5 mins) Issue 2: There is no blended braking to compensate for this in such situation, putting the driver/passengers at risk

Rivian released a software update that bricked my vehicle. It is drivable but the infotainment screen and safety features are inaccessible. It is unclear what features work and which ones do not. Rivian has only released limited information on Reddit, and there has been no other formal communication to impacted owners. Customer service said it was aware and that the team was working on a resolution, but this is a major red flag and should be investigated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Software update rolled out version 2023.42.0 and now the vehicle screen is black and HVAC does not work. It is unclear if any safety or airbag systems are operational. Cameras not working.

Rivian pushed a software update to owners on the evening of 11/13/2023. This update made the driver information and infotainment screens non-functional and also disabled all driver saftey aids and any ability to turn exterior lights or windshield wipers off or on. As of 11:24 am CST on 11/14/2023, owners have still not been officially notified or provided any status updates aside from a reddit post by Rivian's VP of software development [XXX] ). Rivian has no estimated time to have a solution in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Stopped at McDonalds drive through waiting to order with my foot on the brake and the vehicle lunged forward rearending the car stopped 5 feet in front of me ordering. I was trying to brake but it kept pushing the car in front of me then careened to the right hitting a sign and a parked car. I kept pumping the brakes and I thought it was going to run into a building when the vehicle finally stopped about 30 feet from the 2nd parked car it struck. Apparently it was "sudden unintended acceleration" and I've been reading on-line this has happened to many people including Actor Alan Ruck (see article). Rivian has not been responsive to us. Crash involving ‘Ferris Bueller,’ ‘Succession’ actor Alan Ruck was not a crime: LAPD by: Marc SternfieldPosted: Nov 2, 2023 / 03:22 PM PDT No charges will be filed as a result of the multi-car crash in Hollywood involving “Ferris Bueller” and “Succession” actor Alan Ruck, Los Angeles Police told KTLA on Thursday. The collision happened around 9 p.m. on Halloween night at the busy intersection of La Brea Avenue and Hollywood Boulevard. In two surveillance videos obtained by KTLA, Ruck’s Rivian electric pickup truck is seen stopped behind another car at a red light as pedestrians cross in the crosswalk. For reasons still unclear, the truck suddenly lunges forward and rear-ends the other car, and then careens across lanes of traffic, hitting another vehicle before crashing through the wall of Raffallo’s Pizza. At least one person is hospitalized after a three-vehicle collision sent a truck crashing through a pizza shop in Hollywood on Oct. ... Actor Alan Ruck is seen at the crash scene. Tim Ratcliff, who owns several adjacent restaurants, rushed to help the actor who he says was more concerned about the safety of the people he hit than his own wellbeing. “I asked him, ‘Are you okay? And the first thing out of his mouth was, ‘Is everyone [else] okay? I think I hit someone. Is he okay?’,” Ratcliff told KTLA.A 32-year-old man from one of th

Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times. On July 25 I submitted a service request as my family headed out on a two week, 900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip. I shut off and restarted the vehicle several times trying to clear the fault and regain functionality, but the fault inevitably returned. On July 25, Rivian added a response in the service portal that they would address the problem by July 28th. I heard nothing more. On August 1, I was driving south on HWY 57 in North Idaho. I hoped that code would have cleared, but it came back on almost immediately. After driving for about 5 miles, I decided to pull over at a visitor center parking lot to try and reset again to change modes, regain safety sensors, and cruise control. While turning left into the parking lot, another driver tried to pass on my left on a double yellow line driving above the 55mph speed limit. He collided with the front left part of my vehicle, damaging the body and breaking the front tie rod ends, leaving me unable to steer or drive forward, disabled, in the oncoming traffic lane. I asked Rivian to share data about the turn signal use, brake light, and speed data at the time of the accident with me. They did not respond in writing, but called and refused, getting quite angry during the call. After researching and observing other Rivians, I don't believe that my brake lights were on during regenerative braking. The rear, side, and blind spot sensors were disabled. Turning 1/4 second sooner or 5º sharper would have killed me.

Vehicle lunged to the right without any driver input. Damaged rim and wheel and could have hurt someone . Have never experienced anything like this in my life. Steering wheel was perfectly straight but vehicle lunges to the right. This is a safety issue.

On the morning of 9/14/2023 while commuting to work, my one month old, 2100 mile R1S ground to a halt while driving normally in All-Purpose Mode at about 15mph in the middle of a busy road. There were zero warning signs or noticeable weirdness with the vehicle before this happened. The vehicle stopped itself, parked and put the hazard lights on with multiple warning messages on the screen displayed. There was heavy morning traffic and we had no ability to shift out of park to move the vehicle to a safer place. This was a very unsafe situation. It was stuck in the middle of the road and other drivers began swerving around us, nearly colliding with us and each other. I had to call a tow truck and 911 to dispatch a police officer to come and light us up to keep the situation safe while waiting on the tow. Today the Rivian Service Center confirmed the diagnosis was a failure of the front drive inverter, which will be replaced accordingly and the vehicle will be put back in service once the repairs are completed. My concerns and reason for this report are the way this failure happens without warning at any speed at any location, and the inability of the driver to move the vehicle, even under limited power and speed, using the other drive unit (either front or rear). In order to be confident in driving my R1S going forward, I'd like to know what exactly failed in the inverter and why, and what was revised on the new inverters to prevent or significantly lower the failure rate. If nothing is done, someone is going to get hurt or killed by this. Also if Rivian can push a software update to allow the vehicle to be limped to a safe place using the other drive unit in the event of an inverter failure, that would be helpful as well. I know of several other Rivian owners who have experienced this exact failure and they all had to be towed away from an unsafe situation on the road after being unable to move their vehicles.

RIVIAN CHANGED THE HORN AND NO ONE CAN HEAR ME. [XXX] Watch this video to understand. Rivian tells me there is nothing to fix because this is the new cost cutting design. Recall these ASAP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)