How many problems does the 2015 SUBARU Legacy have?

The 2015 SUBARU Legacy currently has 156 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 SUBARU Legacy?

The most common problems reported for the 2015 SUBARU Legacy are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 SUBARU Legacy problem data come from?

All problem and complaint data for the 2015 SUBARU Legacy comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2015 SUBARU Legacy Problems

VISIBILITY/WIPER

30 complaints

My windshield cracked when I used the washer fluid. It cracked from the bottom where the VIN number is and continued across the windshield. I went to the Subaru dealer in Portage Indiana, to have it fixed under the extended warranty I received from Subaru for faulty windshields the dealer told me that it cracked in the wrong spot, and would not be covered. The dealer agreed that the windshield crack was not from any type of impact.

Oct 20, 2022

I used my windshield washer fluid to wash my windshield and a crack appeared from the bottom driver side of my windshield. I took the car to a Subaru dealership to have the windshield replaced under the Subaru extended windshield warranty program since there was no impact. My claim was denied because the crack was too far towards the driver side of the car.

Jul 06, 2022

My 2015 Legacy developed a 8 inch crack on the bottom right of the windshield at passenger side last 2 days. No sign of rock hitting, it just chip & crack without any sound. Never have any windshield cracking experienced in my 40 years of driving, with other brand car. It should be a product problem, manufacturer should be under investigate for affected brand/year car. A recall and replacement should be provided to car owner.

Sep 18, 2021

I HAVE A 2015 LEGACY WITH 2 WINDOW CRACKS. I RECEIVED A NOTICE IN THE MAIL REGARDING EXTENDED WARRANTY FROM SUBARU THAT THEY WOULD COVER REPLACING THE WINDSHIELD. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT IS NOT COVERED THAT IT LOOKS LIKE IMPACT HAPPENED TO WINDSHIELD. WHEN I DROPPED OFF THE VEHICLE LAST NIGHT THERE WAS ONLY 1 CRACK AND TODAY THERE ARE 2. THERE WAS NO IMPACT TO THE WINDSHIELD AND THE DEALER SAYS THEY DON'T DO IT THERE. I NEED YOUR HELP. THE WINDSHIELD WAS DEFECTIVE AND SUBARU ADMITTED IT BUT THE DEALERS DON'T WANT TO FIX. I WILL ALSO NEED THE ONE SITE RE CALIBRATED ONCE THE WINDOW IS REPLACED WHICH THEY SAY IS NOT COVERED. HOW COULD THAT BE? THEY SAID I SHOULD FILE AN INSURANCE CLAIM WHICH SEEMS LIKE INSURANCE FRAUD.

Apr 08, 2021

THE WINDSHIELD IS DEFECTIVE. IT SEEMS TO CRACK AND CHIP WITH ANY IMPACT AT ALL. ROAD SALT AT CITY SPEEDS HAS CAUSED CHIPS. I HAVE HAD THE WINDSHIELD REPLACED AND THE REPLACEMENT SUBARU GLASS IS ALSO DEFECTIVE.

Feb 22, 2020

+ 25 more complaints for this component

ELECTRICAL SYSTEM

17 complaints

We have owned two 2015 Subaru Legacy sedans. Both of them have had major battery problems. We've had to have battery tenders (trickle-chargers) installed on both cars, and we're still having battery problems. We've been stuck in various parking lots, unable to start the car, and had to get jumps from others. This is a royal pain, and a potential safety hazard if we are stuck in a remote location. We've been told by our mechanic that this vehicle does not really "turn off" when you shut it down. There are several devices in the car which continue to have a "parasitic draw" on the battery, which it is not capable of sustaining. We've had the battery and charging system checked out multiple times, and everything checks out fine. Replacing the battery will NOT solve the problem. Replacing the battery with a deep-cycle battery will NOT solve the problem. It is an inherent defect in the electrical system of the vehicle. Available for inspection: YES Safety issue: being stranded with a dead battery in a dangerous location Confirmed by an independent service center: YES Inspected by anyone else: NO Warning lamps or messages: NO

Nov 09, 2022

Car battery is draining very frequently which is causing the battery to die. Even for short periods of not using the car, the will fail to start due to the drained battery.

Oct 01, 2022

Battery continually dies. Driven daily and even after driving same day battery will be dead. Issue occurs more frequently when headlights are set on auto. Seems battery drains when car is off but still pulling a charge. Have been stranded numerous times since purchasing the car 2 years ago. Have had battery checked and told it is fine.

Sep 18, 2022

The battery has a parasitic drain, and if left off for more than 8 hours, is completely dead on attempt at restart. This has also killed my passenger side forward window which can no longer go up or down.

Jul 04, 2022

Extremely high, abnormal parasitic draining of my battery, in my 2015 Legacy whenever vehicle is not running. This parasitic drain on battery will leave you stranded, if parked for a few days, causing a safety issue, as you can imagine. I always connect and use a battery tender/maintainer with hood up, after every time I use car, when I return car to garage. If I did not have a garage, I would have to connect to this battery charger/maintainer and close the hood to deter exposure to the elements, such as snow, ice, and rain. It is not actual fault of battery, as new perfect battery will drain within a few days with this extremely high parasitic drain. I thought possibly if I blocked the battery remotes from contacting the car, I could reduce this drain. I placed the two remotes into a metal container and then I placed this into a second metal container. This did not resolve the parasitic battery draining issue.

Mar 04, 2022

+ 12 more complaints for this component

UNKNOWN OR OTHER

12 complaints

On 04 /17/ 2023 warning, accelerated and would not stop after leaving a car wash From Mister Car Wash on 4423 NE Central Ave I stepped on my 2015 Subaru Legacy brakes several times, trying to stop the car but it wouldn't so I thought about hiting a pole to made it stop I was screaming I thought I wasn't gone make it, so I finally made a turn right on 49th Ne Central Ave and hit a pole so the car stopped right away and I had to call tow truck to take it to Subaru dealership but they are telling me the car is in good condtion nothing wrong with it but I'm scare to take it back also I have reported this to q police the day it happened

Apr 20, 2023

Crash: 1

Subaru installed battery installed by Subaru in September 2020 failed with out warning. There was no sign of battery weakness nor were there any warning lights or messages of any kind displayed.Car was driven, parked and when we came back car would not start. No lights were left or equipment left on. Car is at dealers now being checked. Diablo Subaru in Walnut Creek CA,. Fortunately since the incident occurred when the car was parked there was no danger to us or others.

Jul 03, 2021

I HAVE VERY SMALL CHIPS ALL OVER THE WINDSHIELD

Nov 28, 2020

WHILE DRIVING ON THE FREEWAY MY WINDSHIELD BROKE FOR NO APPARENT REASON.

Mar 14, 2020

IN FEBRUARY 2017 WE EXPERIENCED UNINTENDED ACCELERATION ON 6 OCCASIONS. WE TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY SAID THAT WE MUST HAVE DONE SOMETHING TO CAUSE THE ACCELERATION. WE KNOW THAT WAS NOT THE CASE, BUT WE CONTINUED TO DRIVE THE CAR. IT HAPPENED ANOTHER TIME IN JULY. THE REALLY BAD INCIDENT OCCURRED ON SEPTEMBER 5, 2017 IN A PARKING GARAGE. AS WE WERE EXITING THE PARKING SPACE, THE CAR TOOK OFF ON ITS OWN. THIS TIME, WE HIT A CONCRETE PILLAR ALONG THE SIDE OF THE CAR AND GRAZED ONE PARKED VEHICLE BEFORE GETTING THE CAR TO STOP. ALSO, THIS TIME, AFTER WE TURNED OFF THE CAR AND IT SET FOR APPROXIMATELY 10 MINUTES, WE TURNED IT BACK ON AND THE ENGINE CONTINUED TO SEVERELY REV. EVERY TIME THE UNINTENDED ACCELERATION OCCURRED, WE WERE EITHER STOPPED AT A LIGHT, IN TRAFFIC, IN A PARKING LOT, OR AT A GAS PUMP OR MOVING VERY SLOWLY WITH OUR FOOT ON THE BRAKE AS ONE WOULD IN A PARKING LOT WHEN TURNING INTO OR OUT OF A SPACE. SUBARU AGAIN TOLD US THAT NOTHING WAS WRONG WITH THE CAR AND SUGGESTED THAT WE MUST BE TWO FOOTED DRIVERS, WHICH WE ARE NOT. WE HAVE REFUSED TO DRIVE THE CAR OR TAKE REPOSSESSION OF IT. SUBARU MADE US GET THE BODY OF THE CAR REPAIRED BEFORE THEIR ENGINEERS EVEN LOOKED AT IT. THIS WAS A LEASED CAR. SUBARU SAID WE HAD TO CONTINUE TO PAY OFF THE LEASE BECAUSE THERE IS NOTHING WRONG WITH THE CAR. WE KNOW THEY ARE WRONG.

Jan 11, 2018

Crash: 1

+ 7 more complaints for this component

ENGINE

10 complaints

Short Block needs to be replaced ($6,500) Yes, Scenic Subaru has the vehicle awaiting status of repairs (who is paying for service) Yes, my safety is at risk as the oil light has come on during the night when I'm alone on a deserted road. Service Department knows what the problem is - they are seeing alot fot this problem. Unknown on Inspections Yes, warning 'low oil' light came on. The oil light kept coming on. All service and maintenance done by Subaru. Now, Subaru Service Department informed that the Short Block needs to be replaced. From my research, it seems that this is a common problem with newer Subaru engines because they use a liquid engine sealant at the factory and when oil sits on the seals when the engine is not running, the sealant degrades and begins to leak. They also said there was nothing we could have done to prevent this and reiterated just how common with Subaru's. Replacing the Short Block on a car with low mileage (<75,000 miles) should be paid for by Subaru as this is a known manufacturing issue. I should not have to pay for this repair. Also, Subaru said trade in value has dropped due to this issue. Please email or call me as soon as possible. [XXX] [XXX] phone [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 05, 2023

The contact owns a 2015 Subaru Legacy. The contact stated that the vehicle was consuming an excessive amount of engine oil every 3,000 miles. The vehicle was taken to an independent mechanic and the oil was changed. The contact stated that the oil light illuminated whenever the oil level was extremely low. The manufacturer was made aware of the failure. The approximate failure mileage was 155,000.

Feb 23, 2022

10/4/21 engine suddenly surges while waiting in line at bank -- thunderous roar, heavy shaking. Assumed it was transmission problem. I put it in park and removed the key to stop it. I got out of car because I was scared. Got back in after a few minutes and started it up again. It shook and roared again. Turned it off and got back out. After about half an hour I tried again, and it seemed to run normally. Afraid to drive it home, I pulled into bank parking lot and called my husband for advice. It is a risk because car could accelerate unexpectedly and hit someone Not yet seen by dealer but I plan to take it in for repair No warning indicators noticed Prior to this for some weeks, car shuddered frequently when braking

Oct 06, 2021

WHILE DRIVING, THE CAR SHUT DOWN. THIS OCCURRED MORE THAN ONCE. ON THE HIGHWAY AND ON THE LOCAL ROAD. MY MECHANIC REPLACED THE NEGATIVE BATTERY TERMINAL WITH SENSOR AND REPLACED POSITIVE TERMINAL

Apr 13, 2021

GOOD AFTERNOON, I AM THE OWNER OF A 2014 SUBARU LEGACY ([XXX]) WHICH IS LOCATED IN UKRAINE, THERE IS A REVOCABLE COMPANY UNDER WHICH MY CAR FALLS (SERVICE CAMPAIGN: WUJ95), THE IMPORTER AND DEALERS REFUSE ME THIS, WHAT SHOULD I DO? HERE IS THE IMPORTER'S ANSWER: GOOD AFTERNOON, THIS CAMPAIGN IS FOR NORTH AMERICA ONLY. CAMPAIGNING IN OTHER REGIONS IS NOT POSSIBLE. YOURS FAITHFULLY, SERVICE MANAGER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 06, 2021

+ 5 more complaints for this component

FUEL/PROPULSION SYSTEM

6 complaints

2015 Subaru Legacy 2.5 engine. Fuel gauge is inaccurate. My daughter was on the highway when it ran out of fuel. Had car towed to a independent shop. They said that the fuel gauges is a problem for Subaru 's and that they had seen it before on other Subaru's.

Sep 10, 2024

DRIVING ON INTERSTATE AT 70MPH & CAR ACTED AS IF IT WENT INTO NEUTRAL. RPM'S WERE MAINTAINED AT APX 4000. LOW FUEL LIGHT HAD JUST GONE MOMENTS BEFORE INDICATING 80 MILES LEFT IN TANK. CAR ACTED LIKE IT HAD NO GAS HOWEVER RPM WAS WORKING AS I PULLED ON TO SHOULDER OF HIGHWAY, LUCKILY.ONCE PULLED OVER & BRAKING ENGINE STOPPED. TRIED RESTARTING & ENGINE ACTED LIKE IT HAD NO GAS. WAS IN THE PROCESS OF WAITING FOR AAA WHEN I TRIED RESTARTING IT. IT STARTED AFTER ABOUT A HALF HOUR FROM INCIDENT, ALTHOUGH I DID NOT TRY TO START IT AFTER THE 1ST 5 MINUTES OR SO. WHEN IT RESTARTED LOW FUEL GAUGE WAS STILL ON 70 MILES TO EMPTY & I WAS ABLE TO MAKE IT TO GAS STATION & REFUELED TO APPROXIMATELY 15 GALLONS, 3 LESS THAN 18 GALLON TANK SO THERE WAS APPROX 3 GALLONS IN TANK WHEN THIS OCCURRED. CAR IS WORKING FINE NOW BUT WILL BE TAKING TO NC SUBARU TO SEE IF ANY CODES WERE SET, NOTHING WAS ALERTED ON CAR WARNING LIGHTS OTHER THAN LOW FUEL WARNING LIGHT. I LIVE IN NJ & I AM CONCERNED THIS COULD HAPPEN AGAIN DRIVING BACK & I MAY NOT BE SO LUCKY TO BE ABLE TO PULL OVER ON MORE CONGESTED HIGHWAYS. SEARCHED GOOGLE & THERE ARE SIMILAR INCIDENTS SUCH AS SUBARU FORRESTOR 2014 WITH SAME ENGINE & ISSUE WHERE DEALER COULD NOT FIND ISSUE. ALSO SUBARU ISSUED RECALL FOR 2017 IMPREZZA (SEE 33K CARS RECALLED) WITH STALLING ISSUES. CAR HAS 93K MILES & OTHER THAN REPLACING 2 BATTERIES, ONE A FEW WEEKS BACK , IT HAS NEVER HAD AN ISSUE WITH ANYTHING ELSE. I WAS APPROXIMATELY 2 MILES FROM GETTING OFF INTERSTATES WHEN THIS OCCURRED (EG 553 OF 550 MILES BEFORE 30 OR SO MILES REMAINING ON LOCAL ROADS). AFTER REFUELING IN NJ ONLY MADE TWO QUICK 5 MINUTE STOPS ALONG THE WAY BEFORE THIS OCCURRED.

Apr 07, 2019

GAS CAP LID DOES NOT OPEN. WE TOOK THE AUTO INTO DEALERSHIP JUNE 30, 2015 AND GAVE THEM TSB-09-60-15. MILEAGE 5987. TEMPS IN THE 70'S. THEY GREASED THE GAS LID CONTACT. I INDICATED THE TSB INDICATED SOMETHING OTHER THAN THAT. THEY TOOK BACK INTO SHOP AND GROUND DOWN THE LID RELEASE CONTACT. DROVE HOME. TRIED TO OPEN GAS CAP LID AND IT WOULD NOT OPEN. WE ARE CONCERNED ABOUT DRIVING AUTO ANY DISTANCE BY ONESELF BECAUSE IT NOW TAKES TWO PEOPLE TO PUT GAS INTO AUTO. ONE TO PULL UP LEVER AND ONE TO PRY OPEN THE LID ON THE OUTSIDE. I AM SEEING NUMEROUS PROBLEMS WITH SEVERAL OTHER SUBARU MODELS BESIDES THE LEGACY. SUCH A SIMPLE MANUFACTURING FLAW SHOULD BE ABLE TO BE FIXED. LOVE THE AUTO BUT THIS IS REALLY REALLY AN ANNOYING SIMPLE FLAW. ONE PERSON'S COMMENT ON A TSB PERTAINING TO THIS ISSUE SAID IF THE LUBE AND GRINDING DOES NOT FIX THE ISSUE, THE ENTIRE CAP ASSEMBLY NEEDS TO BE REPLACED. I HAVE NOT DISCUSSED THIS WITH THE DEALER YET. THIS ISSUE HAPPENS IN ALL TEMPS. CURRENTLY 60 IN GARAGE AND CAP DOES NOT OPEN. MILEAGE 10365.

May 02, 2016

FUEL DOOR WOULD NOT OPEN AT GAS STATION. TRIED MANY TIMES. DROVE HOME. PUT CAR IN GARAGE. HAD TO HIT DOOR WITH HAND AND PRY OPEN WHILE RELEASING LATCH IN CAR. *JS

Dec 30, 2015

FROM A SLOW ROLL MAKING A RIGHT HAND TURN. PUT MY FOOT ON THE GAS PEDDLE AND GOT NO REPLY FOR ABOUT 3-4 SECOND THEN THE CARD PULLED OUT VERY FAST THIS OFTEN. MOST OF THE TIME FROM A STOP AT A STOP SIGN. NO MOVEMENT FOR ABOUT 3-5 SECONDS. ALSO, THEN JUMPS OUT FAST. TOOK BACK TO DEALER. THEY COULD NOT FIND THE PROBLEM. JUNE 18, 2015 CALLED MAIN OFFICE OF SUBARU.. THEY SENT ME TO A LOCAL DEALER. JUNE 24, 2015. CAR WITH THEM FOR 2 DAYS. NO RESPONSE. VERY SCAREY.

Jun 25, 2015

+ 1 more complaint for this component

POWER TRAIN

6 complaints

The CVT failed and the axle 12

Jul 11, 2023

MY TRANSMISSION HAS BEEN IDLING ROUGH AFTER COMING TO A STOP AND FEELS AS IF IT IS GOING TO STALL. IF I LET OFF THE BRAKE SLIGHTLY THE RPMS GO BACK TO NORMAL TEMPORARILY THEN CONTINUES TO IDLE ROUGHLY

May 02, 2021

CAR STALLED ON CITY STREET. TURNED OUT TO BE THE TRANSMISSION.

Mar 26, 2021

RIGHT REAR WHEEL BEARING HAD TO BE REPLACED AT APPROXIMATELY 36,000 MILES. NOW THE LEFT REAR WHEEL BEARING HAS HAD TO BE REPLACED AT APPROXIMATELY 44,000 MILES. BOTH SITUATIONS OCCURRED WHEN UNUSUAL NOISES WERE HEARD FROM THE REAR END OF THE CAR AT HIGHWAY SPEEDS. THE DEALERSHIP MAKING THE REPAIRS AND SUBARU OF AMERICA HAVE NOT PROVIDED ANY REASONABLE EXPLANATION FOR WHY BOTH WHEEL BEARINGS WOULD HAVE PROBLEMS AT RELATIVELY LOW MILEAGE.

Dec 09, 2017

JUST GOT A NOTICE THAT SUBARU IS EXTENDING THE WARRANTY ON THE CVT FOR THIS CAR AND MY SECOND SUBARU (2014 OUTBACK 4S4BRBLC0E3307363). CALLED THEM TO ASK WHAT PERCENTAGE OF CARS HAVE NEEDED THIS REPAIR SO I CAN MAKE AN INFORMED DECISION ABOUT KEEP OR DISPOSING OF MY SUBARUS. THEY TOLD ME "WE DO NOT HAVE ANY DATA ON # OF REPAIRS" AND SAID THEY JUST DID IT AS A COURTESY TO CUSTOMERS. SOUNDS LIKE A LOAD OF BUNK TO ME. I THINK THAT I AM ENTITLED TO THIS DATA TO MAKE AN INFORMED DECISION AND ASK YOUR ASSISTANCE IN COMPELLING SUBARU TO BE OPEN AND TRANSPARENT WITH OWNERS REGARDING THIS ISSUE. THANK YOU.

Aug 09, 2017

+ 1 more complaint for this component

AIR BAGS

5 complaints

The contact owns a 2015 Subaru Legacy. The contact stated while reversing into the driveway, the driver's side air bag unintendedly deployed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be towed to the local dealer. The manufacturer was made aware of the failure. The contact was advised to have the vehicle towed to the local dealer for diagnostic testing. The failure mileage was approximately 135,000.

Nov 21, 2024

I was in a wreck were my car slammed into the center barrier on the interstate twice and my air bags didn't deploy and I was slammed into my car door I know my friend's dad that owned the car said that the car was totaled and the mechanic that towed the car was wondering why the air bags didn't deploy because of where the car hit and where the damage was

May 11, 2023

Crash: 1

Injuries: 1

TAKATA RECALL. I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT CONCERNING TAKATA AIRBAGS IN SUBARUS. I MUST DECIDE IF I WANT TO BE PART OF THIS CLAIM. AT THIS TIME, MY CAR HAS NOT BEEN RECALLED. I WANT THIS TAKATA AIRBAG REMOVED FROM MY CAR! I PURCHASED THIS 2015 CAR FROM THE DEALER (USED) IN 2016. SUBARU KNEW THEY WERE SELLING A CAR WITH A DEFECTIVE AIRBAG. WAITING TO HEAR FROM DEALER CONCERNING RECALL/REPLACEMENT.

Sep 09, 2017

"TAKATA RECALL" AWAITING RECALL AND REPLACEMENT INFO FROM DEALER.

Sep 02, 2017

TAKATA RECALL -- RECEIVED NOTICE ~ AUGUST 12 OF SETTLEMENT IN A CLASS ACTION LAWSUIT ALLEGING SUBARU MANUFACTURED AND SOLD VEHICLES THAT CONTAINED ALLEGEDLY DEFECTIVE AIRBAGS MADE BY TAKATA. NOTHING HAS HAPPENED TO THE VEHICLE, BUT THE NOTICE SUGGESTED A RECALL MAY BE ISSUED.

Aug 15, 2017

VEHICLE SPEED CONTROL

5 complaints

Subaru sudden acceleration – Garage Accident [XXX] [XXX] – before noon, wet, rainy day: [XXX] returning from grocery shopping - car suddenly accelerated from near stop as she was about to enter garage, the car hit the garage brick wall. When she put her foot on the brake, the car suddenly accelerated. I have security video showing this sudden acceleration (.mp4, nhtsa doesn't accept). After accident, car drives well - all lights work - hood opens and locks. Substantial car damage to bumper and adjoining parts - wood trim damaged, garage bricks cracked and pushed in, garage door would not close. [XXX] Wed – took Subaru in for unexpected sudden acceleration on braking – [XXX] – test drive with Gary – Problem unexpected with Subarus – electronic control – no manual linkage (some transmission linkage with shift lever). Sent me home – no charge. [XXX] – Subaru sudden acceleration on braking while car cold – today at Trexlertown after haircut. Happened previously within week. Called Subaru 855-399-3787; INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 29, 2024

Crash: 1

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT THE STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE REPORTS OF SIMILAR ISSUES WITH THE ACCELERATOR PEDAL CEASING IN THE DEPRESSED POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mar 16, 2021

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELERATED UNCONTROLLABLY AT A HIGH RATE OF SPEED. AS A RESULT, THE VEHICLE DROVE OVER A BARRIER AND CRASHED INTO A BUILDING AND THE STEEL BARS NEAR THE HANDICAPPED PARKING AREA. THE CONTACT WAS SHAKEN UP, BUT NOT INJURED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V251000 (ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS TOWED FROM THE SCENE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *AS *AS

Jul 05, 2019

Crash: 1

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL'S COVER DETACHED FROM THE PEDAL. THE VEHICLE WOULD NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED DUE TO THE COVER ENCASING THE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PEDAL COVER DETACHED. THERE WAS NO REMEDY FOR THE ISSUE. THE PEDAL COVER WAS NEVER RE-ATTACHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 7,200.

Feb 19, 2016

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE ATTEMPTING TO CROSS TWO LANES OF ONCOMING TRAFFIC AT AN UNKNOWN SPEED, THE VEHICLE HESITATED TO ACCELERATE AND THEN ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900.

Feb 02, 2015

VISIBILITY

4 complaints

The contact owns a 2015 Subaru Legacy. The contact stated that while the vehicle was turned off on two occasions, the contact observed three cracks in the top-middle of the windshield that led to an 'S' shape crack in the middle of the windshield. The vehicle was taken to an auto body and glass shop where it was diagnosed that the lament had pulled away from the glass and the windshield needed to be replaced. The vehicle was repaired but the failure recurred three weeks later. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.

Jun 27, 2024

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING 40 TO 55 MPH, THE CONTACT'S WINDSHIELD CRACKED. THE CONTACT EXITED THE VEHICLE AND NOTICED THE CRACK. THE VEHICLE WAS TAKEN TO RUGES SUBARU (6444 MONTGOMERY ST, RHINEBECK, NY 12572, (845) 397-1204) WHERE A NEW WINDSHIELD WAS INSTALLED, BUT THE WINDSHIELD CRACKED AGAIN THE SAME DAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

May 08, 2019

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRACTURE WAS DUE TO STRESS ON THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

May 27, 2015

WHILE TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, THE GLASS IN THE MOONROOF SPONTANEOUSLY SHATTERED. THERE WAS NOT ANOTHER VEHICLE NEAR ENOUGH TO CAUSE THE DAMAGE AND NEITHER MY WIFE OR I SAW ANYTHING COME FROM THE FRONT & STRIKE THE VEHICLE. AFTER WE STOPPED TO CHECK THE DAMAGE, THE MOON ROOF APPEARED THAT IT HAD BEEN PUSHED UPWARD FROM INSIDE THE VEHICLE CAUSING IT TO SHATTER. THE MOON ROOF COVER INSIDE THE VEHICLE WAS ALSO CLOSED WHEN THIS OCCURRED. *TR

Mar 23, 2015

SERVICE BRAKES

3 complaints

Right front wheel started to wobble a bit when braking, as if a rotor started to warp. I purchased a new rotors and pads from Subaru to change the rotor when convenient. I had to stop driving the vehicle because the shaking got so violent when breaking that I thought it was going to damage the vehicle. The rotor had split into pieces along all of the fins. I ended up removing two rings of casting.

Sep 11, 2023

Driving 55 on a major highway, my car displayed a warning sign “electronic parking brake” and the “brake” light started to blink. It came out of nowhere so I pulled over and tried to figure out what the issue was. Nothing seemed wrong so I drove home. Later that night, the parking brake was fully engaged and did so by itself. I did not engage and it would not disengage. Apparently, this happens to many other Subaru drivers on the internet. This is a major issue

Sep 06, 2022

I WAS DRIVING IN THE HIGHWAY WHEN MY CAR HAS AND ISSUE WITH THE BRAKES, I SAW THE BRAKE BUTTON WAS (THAT'S NOT NORMAL) ON AND MY CAR WAS STARTING TO SLOW DOWN QUICKLY BY THAT TIME I HAD A TRUCK BEHIND ME THAT ALMOST HIT ME FROM THE BACK DO TO THE BRAKE PROBLEM WITH MY CAR. I LEAVE MY CAR AT THE DEALER (BETERA SUBARU HARTFORD CT) SINCE SEPTEMBER 3, 2015 THEY JUST CALLED ME ONCE SAYING THAT THEY KNOW WHAT IS THE PROBLEM AND THEY ARE GOING TO FIX IT, BUT AT THIS TIME I DON'T KNOW ANYTHING ELSE ABOUT IT. THIS IS NOT THE FIRST TIME I HAVE THE SAME PROBLEMS WITH MY CAR WITH THE BRAKES.

Sep 25, 2015

ELECTRICAL SYSTEM,ENGINE

3 complaints

I just brought this car a few months ago and i have been having alot of problem with it from engine oil low when it not to tpms light coming on and going off to now eletric parking brake locked up now i cant move my car and i work seven days a week and always maintain my cars was getting checked its really weird

Mar 23, 2022

ON APRIL 11TH WE BOUGHT OUR BRAND NEW SUBARU LEGACY IT HAD MAYBE 34 MIILES ON IT (GIVE OR TAKE) MY HUSBAND DRIVES THE CAR AND A COUPLE OF DAYS HAVING THE CAR THE RADIO/BACKUP CAMERA/PHONE SYSTEM CRASHES- IT HAPPENED A COUPLE OF TIMES. ON APRIL 14TH MY HUSBAND BROUGHT THE CAR INTO SERVICE. NOW I AM GOING TO JUST SPEED THINGS UP PUT ALL SERVICE VISITS IN ONE EXPLANATION AS I DO NOT HAVE MANY CHARACTERS LEFT. IN THE 8 TIMES THAT WE HAVE BEEN TO SERVICE WITH LOANER CARS, THEY REPLACED THE RADIO ONCE. THEY COULDN'T REPLICATE THE ISSUE, SO WE SENT THEM VIDEO OF IT. THEY HAD NO CLUE WHAT TO DO WITH IT SO THEY SENT TO JAPAN AND WAITING FOR AN ANSWER. IN THE MEANTIME, THERE IS A SWEET SMELL COMING FROM THE ENGINE. SERVICE SAYS THAT THERE IS NO LEAK AND THE SMELL IS NORMAL AND FINE. WE DO NOT AGREE. I HAVE HAD MANY NEW CARS AND THE ENGINE NEVER SMELLS LIKE THAT. WHEN MY HUSBAND PICKED UP THE CAR YESTERDAY FROM SERVICE THERE IS A HUGE DING IN THE BACK SIDE. MY HUSBAND DIDN'T NOTICE UNTIL HE GOT HOME. I HAVE ALREADY CALLED SUBARU CORPORATE AND EVERY TIME THEY SAY, "WE HAVE TO HEAR WHAT SERVICE HAS TO SAY." IT HAS BEEN TWO MONTHS AND STILL NO RESOLUTION. HOW LONG AM I SUPPOSED TO WAIT TO SEE WHAT THE NEXT STEPS ARE?

Jun 12, 2015

2015 LEGACY 3.6R PURCHASED 12/18/14 TWO MAJOR SAFETY ISSUES: 1) SNOW / WATER ENTERING ENGINE COMPARTMENT WHILE DRIVING AND CAUSING A BURNING SMELL INSIDE CABIN AND EXTERIOR. 2) WATER LEAK INSIDE CABIN AT DRIVER FOOT WELL AREA. ENGINE BURNING SMELL: 1/7 NOTIFIED DEALER OF BURNING SMELL WHICH APPEARED TO BE COMING FROM ENGINE/UNDER CAR AND INSIDE CABIN WHILE CAR WAS IDLING. DEALER REVIEWED AND WAS UNABLE TO REPLICATE. 2/23/15 RETURNED TO DEALER AGAIN, ONCE AGAIN UNABLE TO REPLICATE 2/28/15 3255 MILES - BROUGHT TO ANOTHER SUBARU DEALER; DEALER CONFIRMED SMELL IN WRITING AND CITED DUE TO "RUSTPROOF COATING FROM FACTORY ON EXHAUST". 3/3/15 - DRIVING IN ANOTHER SNOW STORM, SMELLED BURNING AGAIN, PARKED AND OPENED HOOD - DISCOVERED WATER / SNOW ALL OVER ENGINE COMPARTMENT; ON TOP OF BATTERY AND COVERING ALL ELECTRICAL COMPONENTS; HAVE PICTURES. THERE IS EVIDENCE OF WATER STAINS AND RUST CORROSION ALL OVER ENGINE COMPARTMENT, ON ELECTRICAL WIRES AND THE PLASTIC WHITE FUSE CONNECTORS ARE DISCOLORED. SALT STAINS UNDERNEATH ENGINE HOOD AND ALL OVER ENGINE BODY. STANDING WATER UNDERNEATH THE BATTER CRADLE AS WELL AS SNOW. SEEMS WORSE ON LEFT SIDE THEN RIGHT BUT BOTH SIDES HAVE WATER. ENGINE HOOD IS FLUSH WITH BUMPER - DOESN'T APPEAR TO BE ANY FIT ISSUE, HOWEVER THE ONLY WEATHER STRIP IS A SMALL PIECE ABOVE THE GRILL AREA AND DOES NOT STRETCH ACROSS AND OVER THE LIGHTS. 3/3/15 CONTACTED SUBARU OF AMERICA AND DEALER - NO RESPONSE - YET. ****THIS IS A MAJOR SAFETY MECHANICAL CONCERN. AT NO TIME SHOULD WATER EVER ENTER THE ENGINE COMPARTMENT*** 2) WATER LEAK IN CABIN 3/2/15 DISCOVERED WATER LEAK INSIDE CABIN - DRIVER FOOT WELL AREA. NOTIFIED SUBARU OF AMERICAN ON 3/2 AND DEALER. KNOWN ISSUES DOCUMENTED ONLINE WITH SUBARU CROSSTREK AND PRIOR LEGACY MODEL YEARS. *TR

Mar 04, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

When the car sits unused for more than several days, it goes completely dead. I have had both my mechanic and the dealer check the entire charging system ( battery, alternator, engine drive belt etc ) to no avail. Everything tests as working within given parameters and my 2015 vehicle w/ 67,000 miles is currently on it's 4th battery ! The dealer has refused to perform the two Technical Service Bulletin(s) issued by Subaru corporate unless l pay for them, as they claim they can find no evidence to show they are needed. As a disabled retiree, I cannot depend on this, my only vehicle, to go to doctors appointments, food shopping and other normal necessary daily activities. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jul 13, 2021

CAN ( Controller Area Network) is causing a parasitic draining of my battery causing me to have to jump my car regularly and I changed the battery less than a year ago. I know that I'm not the only person that has had this issue, I'm aware of the current class action lawsuit out against Subaru for this current situation. This is a very costly a serious issue that demands attention now. It's very dishonest of Subaru to tell you that nothing's wrong or offer any fix, all while taking our hard earned money. I'm very frustrated because I can't afford to continue messing with this issue nor can I simply go out and buy another vehicle. I have been left stranded both at home and aboard leaving my wife and kids not too mention myself at risk. I have taken the vehicle in and haven't had any remedy. No other failures at the time of this reporting.

Jun 07, 2021

SRVD DISABLED AT 39000 MILES. BLIND SPOT DETECTION SYSTEM FAILURE.

May 29, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

I have experienced two separate occasions where my vehicle accelerated even though my foot was on the brake pedal. Once, I was slowing down on a main street for a stop light behind several other cars. My vehicle began to accelerate and would have rammed the car in front of me if I had not been able to swerve into an empty turn lane. Due to the acceleration, I figured I must have accidentally hit the gas pedal, so I lifted my foot and hit the other pedal--which was the accelerator, and naturally just accelerated the vehicle more. I then put my foot back on the brake and the car came to a stop. The second time, my son was backing into our driveway. He had the brakes on. The car was slowing down. Then it suddenly accelerated backward. My son said his foot was still on the brake pedal when the car accelerated, and he did the same thing I did when I had the issue: he moved his foot to the other pedal, thinking he had made some kind of error, but found that the switch only made the car accelerate more, so he switched back to the brake pedal and the car stopped. In both of these instances, the car was initially braking when the brake pedal was applied, then began to accelerate without a change in foot positioning. The accelerator was not touched in either instances because the vehicle was going slow enough not to need much pressure, and the accelerator is positioned far enough away from the brake as it is impossible to touch both pedals at the same time. The floor mats were properly secured at both times (as they always are) and could not possibly have interfered in any way. Thankfully no one has been hurt or experienced any property damage during either of these episodes, but I am worried that one of these days, something horrible will happen if this problem is not corrected! I will give the date of the most recent occurrence in the information included with this report.

Jul 10, 2021

ELECTRONIC PARKING BRAKES WILL NOT RELEASE. EYE SIGHT SYSTEM ERROR LIGHT ON -- SAYS TO SEE DEALER. VEHICLE IS IN LOW CLEARANCE PARKING GARAGE - FLATBED TOW TRUCK CANNOT ENTER. BRAKES ARE STUCK ON. FRONT OF VEHICLE FACING GARAGE WALL, WHICH IS PARTIALLY OPEN (LOOKING THROUGH TO ANOTHER LEVEL). VEHICLE IS ON A SLIGHT DOWNWARD INCLINE FACING WALL. SEEMS LIKE ALL 4 BRAKES ARE LOCKED EVEN IN NEUTRAL. CAR STARTS FINE AND RUNS, CAN ENTER R N & D, BUT WILL NOT MOVE. NEW VEHICLE -- TOW TRUCK OPERATOR DOES NOT KNOW HOW TO RELEASE BRAKES FOR THIS MODEL YEAR, SINCE IT IS DIFFERENT FROM PREVIOUS YEAR. VEHICLE RECEIVED EYE SIGHT RECALL NOTIFICATION RECENTLY, BUT VEHICLE HAS NOT BEEN SERVICED YET. SUSPECT EYE SIGHT IS TO BLAME, AS IT HAS BEEN BEHAVING IN ERRATIC FASHION OVER THE LAST FEW MONTHS. (TURNS OFF IN EXTREMELY LIGHT RAIN, WHEN IT SHOULD NOT, STAYS OFF FOR A WHILE, THEN TURNS ON IN HEAVY RAIN)

Aug 11, 2015

STRUCTURE,UNKNOWN OR OTHER

2 complaints

I PARKED MY CAR ON A ROAD (NEIGHBORHOOD) WITH A SLIGHT INCLINE. I WENT AROUND IN FRONT OF IT TO LOOK AT AN ITEM FOR SALE (SMALLL PINK PIANO) IN THE YARD. I LOOKED AT THE ITEM, THEN HEARD MY CAR TAKE OFF. I TRIED TO RUN TO GET INTO IT TO STOP IT, BUT IT WAS GOING TOO FAST. IT ENDED UP GOING TO THE RIGHT AND RUNNING INTO THE GARAGE OF THE HOUSE I WAS NEAR. IT HIT THE LEFT HAND SIDE OF THE GARAGE AND CONTINUED INTO THE GARAGE WHERE IT WAS STOPPED BY SOME PAINT CANS PILED UP AND THE BACK OF THE GARAGE. THE MAN WHO LIVED IN THE HOUSE WAS ABLE TO SQUEEZE INTO THE DRIVERS SIDE AND BACK IT OUT - I DROVE IT HOME (ABOUT 2 BLOCKS). MY INSURANCE COMPANY CAME OUT AND ESTIMATED THE DAMAGE AT ABOUT $4500, BUT THEY HAVE NOT LOOKED UNDERNEATH OR AT THE MECHANICS. SUBARU IS INVESTIGATING. PICTURES ARE TOO BIG TO UPLOAD

Oct 02, 2020

Crash: 1

MY FRONT BUMPER POPS OFF ON A REGULAR BASIS AND MY GPS HAD TO BE REPLACED MORE THAN ONCE. NOW IT HAS ANOTHER PROBLEM IN THE CONTACT AREA. LETTERS ARE MISSING. IF NEED TO FIND A NUMBER UNDER THE LETTER "G", YOU CAN'T. THE AREA WHERE THE LETTER "G" SHOULD BE IS BLANK.

Feb 25, 2019

SUSPENSION

2 complaints

VEHICLE ONLY HAS 34,000 AND FRONT HUB BEARING ASSEMBLY NEEDS TO BE REPLACED. THERE IS A GRAND ING NOISE COMING FROM BOTH FRONT SIDES AT SPEEDS ABOVE 35 MPH, AND GETS LOUDER WHEN VEHICLE TURNS TO THE LEFT.

May 03, 2020

WHILE DRIVING OVER RUTTED ROADS BETWEEN 10-15 MPH THE FRONT OF THE VEHICLE MAKES A THUMPING/CLUNKING NOISE. THE NOISE IS COMING FROM THE FRONT SUSPENSION AND AFTER DRIVING A LOANER THAT WAS THE SAME MODEL AND YEAR I KNOW THIS IS NOT NORMAL OPERATION. THREE SERVICE DEPARTMENTS HAVE SAID THE NOISE IS EITHER NON-EXISTENT OR NORMAL. FURTHERMORE THE CAR VIOLENTLY REACTS TO ANY ROAD IMPERFECTIONS AND BOUNCES ON SMOOTH ROADS.

Jun 17, 2015

POWER TRAIN,ENGINE

2 complaints

CHECK ENGINE LIGHT CAME ON WITH THE CRUISE CONTROL ICON FLASHING. THE CARS RPM'S WERE REPEATEDLY FLUCTUATING WHEN PARKED, IN NEUTRAL, AND IN DRIVE WITH THE BRAKE ON.

Sep 03, 2019

UPON LOW SPEEDS TRANSMISSION HOWLS, HESITATION FOLLOWED BY FAST ACCELERATION. KEY INSERTION INTO IGNITION IS DIFFICULT AND ROUGH. *TR

Feb 02, 2015

TIRES

2 complaints

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY EQUIPPED WITH THREE GOODYEAR EAGLE LS-2 TIRES, SIZE: 225/50R18. THE CONTACT STATED THAT ALL THREE TIRES WERE DRY ROTTED AROUND THE RIMS ON BOTH SIDES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BECAUSE IT RODE ROUGHLY. THE CONTACT WAS REFERRED TO THE TIRE MANUFACTURER TO FILE A COMPLAINT. THE MANUFACTURER STATED THAT THEY WOULD PRORATE THE COST OF THE TIRES, BUT DID NOT ADDRESS WHAT CAUSED THE CONDITION. THE CONTACT HAD NOT YET HEARD BACK FROM THE MANUFACTURER BECAUSE THEY STATED THAT THEY WERE STILL WORKING ON THE CLAIM. THE VEHICLE FAILURE MILEAGE WAS 18,751. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *BF. *TR

Apr 02, 2019

THE TIRES I HAD ON MY VEHICLE WERE PRIMEWELL VALERA TOURING 2. THE ISSUE WITH THESE TIRES WAS THE SIDEWALLS WERE SHREDDING. THERE HAS BEEN A RECALL FOR THIS SAME ISSUE BUT THE TIRES I HAVE ARE NOT INCLUDED IN THE RECALL AND THEY SHOULD BE. ...UPDATED 03/29/17 *BF *AS

Mar 08, 2017

STRUCTURE

2 complaints

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, THE GLARE FROM THE SUN REFLECTED OFF THE DASHBOARD. THE GLARE PREVENTED THE CONTACT FROM SEEING THE ROAD CLEARLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. ONE YEAR AGO, THE VEHICLE WAS TAKEN TO A&T SUBARU (801 BETHLEHEM PIKE, SELLERSVILLE, PA 18960). THE CONTACT WAS INFORMED THAT DUE TO THE FINISH OF THE FACEPLATE ON THE DASHBOARD, IT CAUSED THE SUN TO REFLECT OFF THE DASHBOARD. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Feb 08, 2018

FUEL FILLER DOOR FREEZES SHUT. GAS TANK CANNOT BE REFILLED UNTILL ICE AT THE BOTTOM OF THE DOOR IS MELTED. THIS HAPPENS BOTH WHILE MOVING AND/OR STATIONARY.

May 13, 2016

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

The contact owned a 2015 Subaru Legacy. The contact stated that while the vehicle was parked, the contact opened and closed the trunk, triggering the alarm system. The alarm system failed to deactivate immediately. The vehicle then failed to restart as needed, and the "Shift to Park" message was displayed while the transmission was in park(P). The vehicle was towed to the dealer, where the brake fuse was replaced; however, the failure persisted. The contact replaced the brake fuse for a second time, but the failure recurred. The vehicle was towed back to the dealer, where an unknown repair was performed. The contact later sold the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.

Sep 23, 2024

SUSPENSION,UNKNOWN OR OTHER,ENGINE

1 complaint

Took it for inspection was told the part that holds the engine up is rotting away and it will not pass inspection next year this is disappointing I have cars older then this and they are in better condition this vehicle was brought brand new this should not occur I could understand if it was old this car is only 8yrs old I have pics to support

Apr 15, 2024

ELECTRICAL SYSTEM,SEATS

1 complaint

I have had several battery issues that I just believed to be bad luck and would get a new battery under warranty but it has gotten worse lately. It led me to look online and I notice I am not nearly the only one as this complaint has been brought up my numerous people. It is in regards to my 2015 Subaru legacy and how I’m not certain if my car will start if I make a few short trips where I’m “in and out” of the car more than 3 times in a short period of time. There is definitely a parasitic draw issue from the vehicle and it is a safety concern in not knowing if your vehicle is going to start or if you’ll need a jump or worse be stranded. With the amount of complaints on this issue I would have thought there would be a recall. I know there are safety bulletins but nothing that the dealer or Subaru themselves will address. I have also signed up for the battery settlement case but have not heard back in regards to this. I am really wanting to know if there is a solution because I’ve read a lot of reviews where this is happening in newer models also. It needs to be addressed and a resolution should be offered because it is happening to A LOT of Subarus. My other concern was the seats and moonroof. The leather driver seat has torn up and I have put covers over it to look similar but I use a sun screen for the vehicle often and it still tore up the seat. Lastly the moonroof has a defect that the dealer wouldn’t address. There is something wrong with the seal and loud wind gets in somewhere and makes the vehicle shake as though you turned up a base speakers to the loudest setting. The battery issue has been going on for years as well as the moonroof that has a spot that is allowing in air and causes the vehicle to shake. Please help hold subaru accountable for these issues and get back to me with some sort of solution! Thank you for your time.

Apr 09, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

As I pulled up behind a car that was stopped at a stop sign, I took my foot off the gas pedal, and put it on the brake pedal. The moment i put my foot on the brake pedal, my car surged forward. I had a moment to think, and I confirmed that my foot was on the brake pedal, I had felt the brakes trying to resist the surge. I put the car into neutral, and it jerked to a stop. No one was hurt, I stopped the car in time, but I wondered if this had happened in other settings, what danger it would have posed. This has previously occurred rarely and intermittently when, starting out on some cold mornings, i shifted from reverse to neutral to drive, when backing out of my driveway in the morning.The car surged forward and I had to be quick on pressing the brake pedal hard to get it to stop before hitting a mailbox post. No warning lights went on, in any of these incidents. I called a Subaru dealer, who said there had been no recall history re this uninitiated surge behavior.

Dec 22, 2023

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2015 Subaru Legacy. The contact stated that while the vehicle was at the dealer for service, he was informed that the front exhaust pipe was fractured. The dealer diagnosed that the front exhaust pipe needed to be replaced. The vehicle was not repaired. The contact stated that the front exhaust pipe was previously replaced under Subaru Campaign Number: WUJ-95 due to the failure; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 140,000.

Mar 22, 2023

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

I am the original owner of the vehicle in question. I have been experiencing excessive electrical drain issues throughout the life of my vehicle. I have had to jump it at least 10 times and have replaced the battery 4 times throughout my 7 years of ownership. This is quite excessive and has caused safety issues in the past as you never know when the battery suddenly no longer has enough power to start the vehicle. My fiancé was recently on a ferry and upon landing the vehicle would not start and this caused quite an issue with the ferry operator and resulted in undue stress and anxiety on her. I have also always had an issue with the Adaptive Cruise Control system (EyeSight) in which under what I believe are specific circumstances, the system fails to detect the roadway and road markers in front of the vehicle and abruptly shuts off. This hasn't been a major issue as I am still actively driving the vehicle, but when you are driving 50mph on a highway and suddenly you are decelerating without brake lights indicating so to others around you can cause a sense of alarm. The somewhat specific situations this occurs in is when there is very little to no ambient light on the road. Although my headlights are on, they don't seem to provide enough light for the system to 'see' at all times.

Feb 13, 2022

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

battery drainage problem, transmission jerking

Dec 06, 2021

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

I have a 2015 subaru legacy 2.5i engine. The problem i have is a blown fuse in the main compartment F26 (backup). I have read subaru forum(s) and in earlier years this is same issue that I current have in my car. In the older models this was recalled and the issue was reworked at subaru repair centers at their cost. This issue also said it could cause a over heating and possible cause a fire. Please look into this issue. Kind Regards, Doug Whittemore 57 lexington ave. haverhill, MA 01835

Jun 03, 2021

VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE

1 complaint

1) SPONTANEOUS CRACKS IN WINDSHIELD ORIGINATING FROM DEICER WHILE CAR PARKED OVERNIGHT 12/3/20 TAKEN TO SUBARU 12/4/20. SUBARU WEBSITE SEARCH SHOWED MODELS WITH ALL WEATHER PACKAGE FROM MY PRODUCTION DATE HAD DEFECT IN WINDSHIELD CRACKING FROM DEICER AREA & WARRANTY EXTENDED 5 YRS WHICH EXPIRED 4/20 SUBARU MAY NOT COVER $1000+ COST WHICH INVOLVES RECALIBRATING & TESTING EYESIGHT AFTER REPLACING WINDSHIELD (2) EYESIGHT FREQUENTLY DISABLED FROM LIGHTS OF ONCOMING VEHICLES AT NIGHT OR IN INCLEMENT WEATHER & ALL SAFETY WARNINGS, EMERGENCY BRAKING, ADAPTIVE CRUISE CONTROL ETC ARE DISABLED AT TIME CRITICALLY NEEDED FOR DRIVING AT NIGHT AND/OR IN INCLEMENT WEATHER. PAID $400+ FOR TECH TO TRY TO DUPLICATE/DIAGNOSE PROBLEM WITH FRONT EYESIGHT CAMERA WITH NO SOLUTION & NOW PROBLEM IS OCCURRING REGULARLY.

Dec 09, 2020

VISIBILITY/WIPER,LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

SITTING IN PARKED VEHICLE, MOTOR OFF, WINDOWS DOWN HEARD A QUICK POPPING SOUND. I LOOKED SITTING IN PARKED VEHICLE, ENGINE OFF, WINDOWS DOWN, HEARD A QUICK POPPING NOISE. A QUICK INSPECTION, LOOKING AROUND SAW NOTHING. ABOUT 20 MINUTES LATER DRIVING HOME, TOP SPEED 35 MPH, ON A LOCAL COMMUNITY ROAD, SAW A HAIRPIN CRACK STARTING FROM BOTTOM OF WINDOW, DRIVER'S SIDE, GOING UP ACROSS WINDSHIELD AND MIDWAY ACROSS. THE WINDOW WAS CLEAR EXCEPT FOR CRACK. CALLED A REPUTABLE COMPANY TO SCHEDULE APPOINTMENT. THE REPRESENTATIVE SUGGESTED I CALL THE SUBARU MAINTENANCE DEPARTMENT AS PREVIOUS SUBARU CUSTOMERS HAD RECALL ON WINDSHIELD. I CALL TO LEARN VIN NOT A RECALL. I AM EXTREMELY HAPPY WITH MY SUBARU. I HAVE TAKEN THE VEHICLE BACK TO THE SUBARU DEALER FROM WHOM I PURCHASED EVERY SIX MONTH FOR OIL CHANGE AND ALL RECOMMENDED MILEAGE MAINTENANCE INSPECTION. DUE TO LOW MILEAGE, 26,433, COULD IT BE POSSIBLE THE WINDSHIELD MAY BE DEFECTIVE? THANKING YOU IN ADVANCE FOR A QUICK RESPONSE.😊

Nov 07, 2020

WHEELS

1 complaint

ESPECIALLY, WHILE DRIVING ON THE HIGHWAY, I COULD HEAR THE UNUSUAL SPINNING OF THE WHEELS. IT HAPPENED ABOUT A YEAR AGO, AND WHEN I BROUGHT IT TO THE ATTENTION OF THE FRONT DESK CLERK AT THE QUALITY SUBARU IN WALLINGFORD, CT., HE INFORMED ME THAT HE WILL LET THE TECHNICIAN KNOW. HE NEVER WROTE ANYTHING REGARDING MY CONCERNS ON THE SLIP WITH THE OIL CHANGE INFORMATION. THE TECHNICIAN SAID, THAT HE DID NOT SEE ANYTHING WRONG WITH IT, IT COULD BE THE SURFACE OF THE HIGHWAY OR MY TIRES. I PURCHASED NEW TIRES, INSTALL NEW BRAKES AND THE NOISE WAS STILL THERE. ON FEBRUARY 25, 2020, I WENT THROUGH ANOTHER MULTIPOINT INSPECTION, AND THIS TIME, THE TECHNICIAN FOUND BOTH REAR WHEEL BEARINGS NOISY AND RECOMMENDED REPLACING THEM FOR $1155.OO PLUS TAX AND MY CAR HAD 69057 MILES. MY COMPLAINT IS THAT THE SAME NOISE WAS THERE ABOUT A YEAR AGO WHEN MY CAR WAS 55000 MILES AND I KIND OF USED TO THIS NOISE. PLEASE MAKE A NOTE OF IT. THANK YOU.

Apr 19, 2020

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

THE AT OIL TEMP AND BRAKE LIGHT RANDOMLY START FLASHING AND KICK YOUR CAR OFF CRUISE WITHOUT ANY CHECK ENGINE LIGHT THE TRANSMISSION FLUID AND OIL TEMP ARE NOT HOT BUT CAUSES THE CAR TO LOSE POWER. ALMOST BEEN REAR ENDED ON THE FREE WAY DUE TO THIS HAPPENING DEALERSHIP DOES NOT KNOW WHAT CAUSES THIS DUE TO IT NOT ALWAYS HAPPENING AND THE LIGHTS GO OFF AFTER SHUTTING THE CAR OFF AND BACK ON AGAIN MULTIPLE PEOPLE HAVE THIS PROBLEM WITH NO RESOLUTION. I AM A HUGE SUBARU FAN BUT WILL LOOK ELSE WHERE IF SUBARU DOESN'T START FIXING THEIR MISTAKES,

Jan 31, 2020

AIR BAGS,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT MADE A RIGHT TURN TO TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED AND SURGED OUT OF THE PARKING SPACE. THE VEHICLE WENT OVER A CONCRETE PARKING BLOCK, STRUCK A GUARDRAIL, THEN CRASHED INTO THE BUILDING BEHIND IT. THEN THE VEHICLE BOUNCED BACK INTO THE PARKING SPACE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. NO POLICE REPORT WAS MADE. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC. THE VEHICLE WAS REPAIRED (THE CONTACT DIDN'T KNOW WHAT WAS DAMAGED ON THEIR VEHICLE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THEY WOULD SEND AN OFFICIAL TO THE CONTACT'S HOME TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 34,630.

Jul 17, 2019

Crash: 1

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

SINCE NOVEMBER OF 2017 WHILE DRIVING THE CAR IT HAS INTERMITTENTLY JERKED AND SHOOK EXCESSIVELY, BUCKING LIKE A MAD HORSE. CAR WAS BROUGHT IN TO DEALER FOR DIAGNOSIS. DEALER WAS NOT ABLE TO IDENTIFY THE CAUSE. AFTER SEVERAL VISITS TO DEALER WHERE I WAS ASSURED THE PROBLEM WAS FIXED THE SAME PROBLEM CONTINUED. IT SHOULD BE NOTED THAT THE CAR, WHILE DRIVING STARTED TO SHUT DOWN AND I NEEDED TO BE TOWED TO THE DEALER. DEALER CLAIMED THE PROBLEM WAS A FAULTY SPARK PLUG. CAR WAS THEN RETURNED TO ME. YET AGAIN THE PROBLEM PERSISTED AND HAD I TO CRAWL LIKE A TURTLE BACK TO HOME. CAR WAS TOWED AGAIN TO DEALER FOR ANOTHER DIAGNOSIS. NOW THE DEALER BELIEVES THE PROBLEM IS A FAULTY CYLINDER (WHATEVER THAT MEANS).I HAVE NO TRUST IN THE RELIABILITY OF THIS VEHICLE AND AM CONCERNED ABOUT THE SAFETY OF DRIVING THIS VEHICLE WITH MY FAMILY. IT BE SHOULD BE NOTED THAT THE CAR HAS BEEN SERVICED EXACTLY TO THE INSTRUCTIONS PER THE MILEAGE GUIDANCE. I HAVE REPORTED THIS CONCERN TO SUBARU OF AMERICA CORPORATE OFFICE. CASE # 1-38872409282. THEIR RESPONSE IS UNFAIR. I AM NOW LEFT WITH A CAR THAT IS UNSAFE TO DRIVE AND I SHOULD NOT BE PENALIZED FINANCIALLY.

Jan 12, 2019

AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

MY VEHICLE WAS INVOLVED IN AN ACCIDENT YESTERDAY. WHILE PULLING IN TO A PARKING SPOT AND ALMOST COMPLETELY STOPPED WITH MY FOOT ON THE BRAKE ABOUT TO PLACE THE CAR IN PARK, IT SUDDENLY ACCELERATED. THE RESULT WAS A FRONT END COLLISION WITH THE SIDE OF A RESTAURANT AND THE AIR BAGS DID NOT DEPLOY. I'M GRATEFUL THAT THERE WERE NO INJURIES BUT I'M WORRIED THAT THERE MAY BE SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND POSSIBLY OTHERS LIKE IT. I'M NOT SURE HOW TO START AN INVESTIGATION OF THIS NATURE SO I'M TURNING TO YOUR ORGANIZATION FOR GUIDANCE. PLEASE FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS.

Nov 19, 2018

Crash: 1

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WHEN PARKING IN A PARKING SPOT AT A SCHOOL GOING TO WORK, THE CAR ACCELERATED ON IT'S OWN AND WENT UP AN EMBANKMENT AND STRUCK A TREE CAUSING EXTENSIVE DAMAGE.

Nov 07, 2018

Crash: 1

SEATS

1 complaint

AFTER BOTH FRONT DOOR SEALS WERE REPLACED IN 2016,, THE WIND NOISE RETURNED. SPOKE TO SUBARU CUSTOMER SERVICE, AND WAS THEY SENT ME A 'SORRY FOR THE INCONVENIENCE' CHECK FOR $250.00 WHICH DIDN'T COVER THE ORIGINAL ISSUE.

Oct 30, 2018

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

CLOCK SPRING IN STEERING COLUMN IS BAD. HORN DOES NOT WORK. DRIVER'S SIDE AIR BAG MAY BE INOPERABLE. CONDITION EXISTS WHEN VEHICLE IS STATIONARY WITH IGNITION OFF AND WHILE IT IS IN MOTION.

May 10, 2018

SEAT BELTS

1 complaint

2015 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD

Apr 10, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

AFTER TURNING ONTO MY INCLINED, SOMEWHAT LONG DRIVEWAY, AND APPLYING A SOFT BRAKING WHEN ENTERING MY GARAGE, THE CAR SUDDENLY SPED UP TO A HIGH SPEED AND CRASHED INTO THE WALL WHICH HAD TWO LAYERS OF PLASTIC STORAGE BOXES IN FRONT OF IT. THE BOXES PUSHED THE WALL INTO MY HOUSE WHICH PUSHED MY DINING ROOM HUTCH FORWARD CAUSING THE TOP PART TO FALL BACK AND BREAK JUST ABOUT ALL THE CRYSTAL AND HEIRLOOM ITEMS INSIDE IT. THE TOP PART OF THE HUTCH IS UNREPAIRABLE. MY CAR WAS DAMAGED, MY HOME IS DAMAGED, AND MY HUTCH IS RUINED. I AM NOW AFRAID TO EVER PARK IN MY GARAGE AGAIN WITH THIS VEHICLE. I AM ALSO AFRAID OF THIS HAPPENING ELSEWHERE WHERE I MIGHT POSSIBLE INJURE OTHERS OR MYSELF.

Mar 11, 2018

Crash: 1

POWER TRAIN,STRUCTURE,VISIBILITY/WIPER

1 complaint

TRANSMISSION SLIPS, GAS CAP DOES NOT CLOSE/OPEN PROPERLY AND "STICKS." CONSTANT BUZZING SOUND FROM WINDOWS EVEN AFTER THEY WERE REPLACED AND THE MOONROOF WILL NOT CLOSE PROPERLY WHEN PRESSING THE BUTTON FOR THE FIRST TIME. THE MOONROOF WILL CLOSE AND THEN OPEN AGAIN.

Nov 21, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

AFTER SITTING IN DRIVEWAY FOR 3 DAYS, VEHICLE WOULD BARELY START, STRONG EXHAUST SMELL, RAT NEST ON TOP OF ENGINE AND CHEWED HOSES AND WIRING. HAD TOWED INTO DEALERSHIP. ADVISED OF RODENT DAMAGE. REPLACED: ENGINE WIRING HARNESS, TRANSMISSION HARNESS, TRANSMISSION INSULATION, FIREWALL INSULATION, HOOD INSULATION, FUEL TRANSFER PIPES, AND FUEL LINES AT ENGINE BAY. CLEANED EXCESS DEBRIS FROM ENGINE BAY AND FUEL BAY (THEY HAD TO DROP THE FUEL TANK). REASSEMBLED. FINAL COST, INCLUDING TOW CHARGE: $4557.42. THANKFULLY, INSURANCE COVERED, MINUS OUR $1000.00 DEDUCTIBLE. GREEN CARS, NOT GREEN IN THE WALLET.

Jan 08, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAKATA RECALL WHILE DRIVING APPROX 60-65 MPH IN THE FAST LANE OF I-24 INTERSTATE WITH DRIVER'S FOOT ON THE GAS PEDAL, ALL LIGHTS ON THE DASH BOARD SUDDENLY CAME ON AND THE SUBARU WENT INTO AUTOMATIC BRAKING SYSTEM, CAUSING THE FRONT TO GO INTO A NOSE DIVE, AND THE BRAKES STAYED LOCKED. AN ACCIDENT INCURRED AND THE SUBARU AS WELL AS A VEHICLE BEHIND WERE TOTALED. LOW BACK, WRIST AND NECK INJURIES OCCURRED TO THE DRIVER OF SUBARU LEGACY. A CLAIM WAS SUBMITTED TO SUBARU. IT HAS BEEN TWO MONTHS AND NO FOLLOW UP HAS OCCURRED. FINALLY WITH LEGAL ASSIST, THE LEGACY WILL BE EXAMINED BY A "SUBARU" ENGINEER TO DETERMINE THE CAUSE.

Nov 05, 2016

Crash: 1

Injuries: 1

EXTERIOR LIGHTING

1 complaint

THE HEADLIGHTS HAVE DIMMED. THE LENSES HAVE CLOUDED ON THE INSIDE SURFACE SO THERE IS NO WAY TO REMOVE THE CLOUDING. IT IS NOT DUE TO MOISTURE. I HAVE HAD THE DEALER LOOK AT IT TWICE. IT IS PROGRESSIVELY WORSE. THE DEALER SAID THE REGIONAL REP SAID IT IS A NORMAL FINDING SO THE LENSES WILL NOT BE REPLACED UNDER WARRANTY. HE POINTED OUT THAT NEW LENSES WOULD DEVELOP THE SAME CLOUDING.

Aug 24, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

IN JANUARY OF 2015, I PURCHASED A NEW 2015 SUBARU LEGACY WITH THE LATEST SAFETY FEATURES AND EQUIPMENT. WITHIN 3 MONTHS OF PURCHASE OF THE LEGACY BEGINNING IN APRIL OF 2015 THE RADIO/NAVIGATION/DRIVER ASSISTANCE DISPLAY CONSOLE BEGAN TO LOCK UP AND BECOME NON-OPERABLE AFTER ABOUT 15 MINUTES OF OPERATION. THE DEALER (MATT SLAPP SUBARU OF NEWARK, DELAWARE) HAD DIFFICULTY DIAGNOSING THE PROBLEM AND CALLED IN THE SUBARU REGIONAL TECHNICIAN TO TRY TO RECOMMEND A FIX. HE RECOMMENDED A COMPLETE REPLACEMENT OF THE CENTER CONSOLE RADIO AND DISPLAY. THIS ALL TOOK SEVERAL MONTHS. WHEN THE REPLACEMENT UNIT CAME IN, WE BROUGHT THE CAR IN FOR THE REPAIRS SHORTLY AFTER THE NEW RADIO/DISPLAY CONSOLE HAD BEEN INSTALLED, THE SAME PROBLEM WE HAD BEFORE WAS EVIDENT. IN ADDITION, WE WERE UNABLE TO ACCESS THE MAP AND NAVIGATIONAL FUNCTION AT ALL WITH THE NEW UNIT. AT ABOUT THE SAME TIME AS WE WERE DISCOVERING THIS, THE DEALER CALLED TO TELL US THAT THE COMPUTERIZED INVENTORY ACCOUNTING SYSTEM HAD FLAGGED THE MISMATCH BETWEEN OUR MODEL AND THE RADIO/NAVIGATION CONSOLE THAT HAD BEEN INSTALLED IN MY SUBARU. WE RETURNED THE CAR TO THE DEALER AGAIN AND FOR THE SECOND TIME A NEW AND CORRECT MODEL RADIO/NAVIGATION CONSOLE WAS INSTALLED. WE NOW HAD ACCESS TO THE NAVIGATION SYSTEM SCREEN AND MAPS AGAIN GOING INTO THE FALL OF 2015 AND FOR THE REST OF THE WINTER EVERYTHING SEEMED TO BE WORKING FINE. BUT DURING A WARM SPELL IN APRIL OF 2016 THE PROBLEM CROPPED UP AGAIN AND I BEGAN TO MAINTAIN A LOG (ATTACHED) OF THE OCCURRENCES WHICH BECAME MORE AND MORE FREQUENT AS WE MOVED INTO SUMMER DURING THE MONTH OF JULY THE SYSTEM LOCKED UP ON THE RIDE HOME AT THE END OF THE DAY ON ALMOST EVERY SUNNY, WARM DAY. SINCE IT DOESN'T HAPPEN UNTIL I'M ON MY WAY AND TRAVELING ON HIGH SPEED, LIMITED ACCESS HIGHWAYS FOR 90% OF MY COMMUTE WHEN IT'S DIFFICULT TO FIND A SAFE PLACE TO PULL OFF THE ROAD,

Aug 04, 2016

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

MY 2015 SUBARU LEGACY HAS AT DIFFERENT TIMES (AT IDLE IN GEAR, COMING UP TO A RED LIGHT WHILE MOVING, PULLING INTO A PARKING LOT OR DRIVING AT 45 MILES AN HOUR) ACCEREATED ON ITS OWN AND WOULD NOT SLOW DOWN UNTILL I PUT IT IN NUETRAL. I HAVE TO DRIVE WITH MY HAND ON THE SHIFTER AT ALL TIMES TO PUT INTO NUETRAL. I BOUGHT THE CAR NEW IN 2015 AND HAVE 13900 MILES ON IT NOW IN JULY 2016.

Jun 30, 2016

SUSPENSION,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE

1 complaint

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED AND UNABLE TO BE DRIVEN FOR SEVERAL MONTHS DUE TO A FAILURE WITH THE FORWARD COLLISION AVOIDANCE FEATURE NOT FUNCTIONING PROPERLY. THE CONTACT NOTIFIED THE FIRST DEALER AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER TESTED THE VEHICLE NUMEROUS TIMES AND NOTICED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS TAKEN BACK TO THE FIRST DEALER A SECOND TIME UPON RECEIVING NHTSA CAMPAIGN NUMBER: 15V366000 (EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE) AND THEY INDICATED THAT THE VEHICLE DID NOT NEED TO BE SERVICED UNDER THE RECALL. THE VEHICLE WAS TAKEN TO A SECOND DEALER TO RECEIVE THE RECALL REMEDY AND THE CONTACT STATED THAT THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO MONTHS FOR THE REPAIRS. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURERS REMEDY PROVIDED A PERMANENT SOLUTION AND WAS CONCERNED THAT THE FAILURE WOULD REOCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. *TR

Mar 14, 2016

AIR BAGS,STRUCTURE

1 complaint

TAKATARECALL, ONDEC16,2015 DRIVING ON RT81&LITTLECITYRD,AT SIGNAL LIGHT.I HAD GREEN LIGHT AND WAS HIT FROM RIGHT SIDE BY ANYOTHER CAR WHICH RAN RED LIGHTHIT MY FRONT END OF CARSPUN ME AROUNDAND NOT ONE AIR BAG WENT OFF,DAMAGE WAS ALMOST11,000WHAT IS WRONG WITH SUBARUAIRBAGS

Feb 17, 2016

Crash: 1

Injuries: 1

STRUCTURE,VISIBILITY/WIPER

1 complaint

BOUGHT MY VEHICLE AND WAS DRIVING IT HOME, HAD THE DEFROST ON CAUSE THE WINDOW KEPT FOGGING UP WHEN I HEARD A CRACK AND THE WINDSHIELD CRACKED FROM THE BOTTOM UP WHERE THE DEFROSTER IS AND THEY WONT REPLACE IT, ON TOP OF THE WHERE U PUT GAS IN THE CAR IT STUCK SHUT AND THEY TOLD ME TO PRY IT OPEN N LEAVE IT OPEN TILL THEY GET A PART BUT IT IS ON BACK ORDER SO DON'T NO WHEN I WILL GET IT FIXED THAT OCCURRED THIS MONTH ON THE GAS OPENER 12/30/2015

Dec 30, 2015

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

1 complaint

MAY 8TH 2015 WE PURCHASED OUR 2015 SUBARU LEGACY 2.5I PREMIUM. #1. VERY PROMINENT COOLANT SMELL FROM PASSENGER SIDE ENGINE AREA. LOOSING COOLANT. #2. 600 MILES- TRANSMISSION/ ECU /THROTTLE DELAY , A 3-5 SEC DELAY IN THE RESPONSE WHEN GOING FROM (R) INTO (D) AND THE SAME 3-5 SEC DELAY IS DUPLICATED WHEN GOING FROM A STOP TO ACCELERATING THE CAR. CONCERNING. #3 3000 MILES, LOUD WIND NOISE IS HEARD FROM ALL WINDOWS. WINDOWS WERE REPLACED BY DEALER, BUT NOISE STILL EXISTS. #4 THE GAS DOOR WILL NOT RELEASE AND CONTINUES TO GET STUCK. #5 8,500 MILES- EXCESSIVE WATER ENTERING INTO ENGINE BAY. WHILE DRIVING THE ENGINE BAY GETS COMPLETELY SOAKED WITH WATER. STANDING WATER IN THE BATTERY TRAY, A RIVER OF WATER RUNNING DOWN THE INNER FENDER WALLS INSIDE THE ENGINE BAY AND WATER IS ENTERING INTO THE FUSE BOX. WHEN ENGINE GETS WET IT HAS A BURNING ELECTRICAL SMELL. WATER HAS ALSO BEEN FOUND ON THE DRIVERS SIDE FLOORBOARD AN IN THE SPARE TIRE AREA OF TRUNK. #6 2,200 MILES STARTING/MOTOR CONCERNS. THE CAR WILL CRANK OVER, BUT DOESN'T START. THE SECOND ATTEMPT THE CAR STARTS UP AND DIES IMMEDIATELY. 3RD ATTEMPT CAR FIRES OFF AN ASSOCIATED WITH BAD GAS SMELL/ ROUGH RUNNING. THE MOST RECENT TIME THIS HAPPENED TO US (12/12/15), 1ST ATTEMPT THE CAR WOULDN'T START, 2ND TIME TRYING TO START THE CAR IS FIRED UP THEN DIED. 3RD ATTEMPT CAR STARTED UP RUNNING ROUGH W/ A BAD GAS ODOR. IT'S ASSOCIATED W/ BACKFIRING / POPPING SOUND THROUGH THE EXHAUST. RECENTLY HAS DEVELOPED A LOW END SOUND/KNOCK IN MOTOR BETWEEN 1800 AND 2200 RPMS. #7 11,500 MILES BRAKE PEDAL GOES TO FLOOR. PEDAL ISN'T HOLDING PRESSURE. VEHICLE PULLS TO THE RIGHT AN ASSOCIATED WITH A CLUNKING SOUND COMING FROM THE RIGHT FRONT WHEEL.

Dec 15, 2015

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE ENGINE AND A BURNING ELECTRICAL SMELL COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT WATER ENTERED THROUGH THE WHEEL WELLS, ONTO THE FUSE BOX AND ELECTRICAL COMPONENTS, AND INTO THE DRIVER SIDE FLOOR BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 11,200.

Dec 07, 2015

Fire: 1

AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

SLOWLY PULLING INTO A PARKING SPOT, WHEN THE CAR ACCELERATED (UNINTENDED ACCELERATION) INTO A BRICK WALL. MY PASSENGER SUFFERED 3 BROKEN RIBS FROM THE SEAT BELT, AND I SUFFERED WHIPLASH, BRUISING FROM SEAT BELT, AND BRUISED KNEES. THE AIR BAGS DID NOT DEPLOY. SUBARU CORP DECIDED TO DO NOTHING, AND SUGGESTED THAT I TRADE IN THE CAR, WHICH I HAVE ONLY OWNED FOR A FEW WEEKS. DO THEY THEN SELL IT TO SOME UNSUSPECTING PERSON. PLEASE HELP. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 30, 2015

Crash: 1

Injuries: 2

FUEL SYSTEM, GASOLINE

1 complaint

AT THE FIRST REFUELING OF THE CAR AFTER PURCHASE, THE FUEL DOOR DID NOT OPEN WHEN THE LEVER WAS PULLED. EVENTUALLY IT DID OPEN AFTER MULTIPLE ATTEMPTS. AT THE SECOND REFUELING OF THE CAR, APPROXIMATELY 450 MILES AFTER THE FIRST TIME, ONCE AGAIN THE DOOR DID NOT OPEN. IT OPENED FINALLY AFTER ABOUT 10 MINUTES WITH ONE PERSON OPERATING THE LEVER AND ANOTHER FORCING THE DOOR. THE NEXT DAY, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THE FUEL DOOR PIN WAS ADJUSTED TO RECTIFY THE PROBLEM.

Jul 21, 2015

SEATS,VISIBILITY/WIPER

1 complaint

OUR WINDSHIELD DEVELOPED A CRACK THAT GREW OVER TWO DAYS AND NOW EXTENDS HALF THE WIDTH OF THE WINDSHIELD. WE DISCOVERED THIS CRACK WHEN GETTING INTO THE CAR AFTER IT WAS PARKED. THERE IS NO OBVIOUS REASON FOR THIS CRACK. WE HAVE NO MEMORY OF HITTING OR BEING HIT BY ANY OBJECT. I UNDERSTAND THAT SUCH SPONTANEOUS CRACKS HAVE APPEARED ON OTHER SUBARU OUTBACKS AND LEGACIES.

Jul 20, 2015

STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

GAS LID WOULD NOT RELEASE AFTER PULLING THE LEVER. THIS HAS HAPPENED MULITIPLE TIMES PRIOR WITHOUT ME REALIZING IT WAS A PROBLEM BECAUSE THE SECOND TIME I PULLED THE LEVER IT WOULD RELEASE - THIS LAST TIME IT WOULD NOT RELEASE EVEN AFTER MULTIPLE PULLS - I HAD TO PUSH THE GAS DOOR FORWARD WITH THE PALM OF MY HAND AND THEN PRY OPEN

Jul 15, 2015

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

WITHIN A MONTH OF BUYING A BRAND NEW SUBARU LEGACY 2015, MY WINDSHIELD SPONTANEOUS CRACKED WHILE DRIVING ON AN OPEN-AIR INTERSTATE AWAY FROM OTHER CARS. AT FIRST I THOUGHT MAYBE A PEBBLE HIT THE WINDSHIELD, BUT UPON LATER INSPECTION I COULD NOT FIND A DISTINCT STARTING POINT FOR THE CRACK IN THE WINDSHIELD CRACK (NO DENTS OR PLACES WHERE SOMETHING MIGHT HAVE HIT MY CAR). THE CRACK INITIATED FROM THE VERY BOTTOM OF THE MIDDLE OF THE WINDSHIELD AND EXTENDED ABOUT 6-8 INCHES FROM THE BOTTOM OF THE WINDSHIELD.

Jul 01, 2015

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

AT 300 MILES, COMING OFF HIGHWAY, SLOWED DOWN TO 5 MPH AND WENT THRU TOLL BOOTH. I THEN STEPPED ON GAS, HAD HESITATION, NO RESPONSE THEN ACCELERATION. HAPPENED AGAIN ON 5/11/15 WHEN I HAD 900 MILES. CAME OFF HIGHWAY ON TO LOCAL STREETS. THIS TIME HAD 5-7 BIG HESITATIONS OVER 10 MINUTE PERIOD. VERY DANGEROUS BECAUSE I WAS MAKING A U-TURN AND CAR HESITATED THEN ACCELERATED AS I WAS MAKING U-TURN !! RETURNED CAR TO DEALER. DO NOT WANT TO DRIVE IT UNTIL FIXED.

May 13, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

I THINK THERE IS A POTENTIAL RECALL PROBLEM WITH EYESIGHT-EQUIPPED 2015 LEGACY MODELS. I TOOK MY CAR IN SEVERAL WEEKS AGO BECAUSE ONE DAY ALL OF THE HAZARD LIGHTS CAME ON, INCLUDING THE ABS LIGHT AND THE BRAKE LIGHT (FLASHING RED) ON THE SPEEDOMETER GAUGE, THE EYESIGHT AND THE ANTI-SKID LIGHT ON THE CENTER CONSOLE, AND THE CHECK ENGINE LIGHT, THE ADAPTIVE CRUISE CONTROL LIGHT, AND THE LANE DEPARTURE LIGHT ON THE TACHOMETER. I STOPPED DRIVING IT FOR TWO DAYS WHILE I WAITED FOR MY SERVICE APPOINTMENT DAY TO ARRIVE. THE LIGHTS DID NOT COME BACK ON WHEN I DROVE IT TO THE DEALER. THE SERVICE DEPARTMENT KEPT MY CAR FOR A DAY AND SAID THAT THE LIGHTS MUST HAVE COME ON AS AN "ATTENTION GETTING DEVICE" TO ALERT ME THAT THE CAR WAS ABOUT A QUART LOW ON OIL (EVEN THOUGH IT WAS NOT QUITE YET TIME FOR MY 6 MONTH/6,000 MILE OIL CHANGE). AFTER GETTING THE RECOMMENDED OIL CHANGE, I DROVE THE CAR WITHOUT ANY PROBLEMS FOR SEVERAL WEEKS. THIS PAST WEEKEND, THE PROBLEM OCCURRED AGAIN. ALL OF THE LIGHTS MENTIONED ABOVE CAME ON AND STAYED ON WHEN I STARTED IT AND PULLED OUT OF MY GARAGE. BASED ON MY LAST EXPERIENCE, I DROVE THE CAR ANYWAY. LATER IN THE DAY, WHEN I TURNED THE CAR ON AGAIN, ALL OF THE LIGHTS ONCE AGAIN CAME ON AND STAYED ON, EXCEPT THAT THIS TIME THE BRAKE AND THE ABS LIGHTS WERE NOT ILLUMINATED. THE CAR CAN BE DRIVEN, BUT CRUISE CONTROL AND ASSOCIATED FEATURES (LANE DEPARTURE, ETC.) DO NOT WORK WHEN THESE LIGHTS ARE ON. AFTER DRIVING THE CAR WITH THESE LIGHTS ON ALL DAY SATURDAY (INCLUDING SEVERAL COMPLETE SHUTDOWNS FOLLOWED BY RESTARTS AN HOUR OR TWO LATER), THE PROBLEM DISAPPEARED THE NEXT DAY, JUST AS IT DID LAST MONTH. I TOOK PICTURES OF MY DASH BOTH TIMES WHEN THE LIGHTS CAME ON THIS PAST WEEKEND. I CAN SUPPLY THEM ON REQUEST. IT HAS ONLY BEEN A FEW WEEKS AND 1000 MILES OR SO SINCE MY LAST OIL CHANGE, SO I THINK WE CAN RULE OUT THAT EXPLANATION.

May 11, 2015

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

DRIVING ON FREEWAY WITH CRUISE SET AT 72MPH, REACHED DOWN TO THE CENTER COUNCIL TO GRAB AN ITEM, AND PULLED UP ON THE ELECTRONIC PARKING BRAKE BUTTON. THE BUTTON IS LOCATED TOO CLOSE TO REACHABLE PLACES. THE CAR CAME TO A SCRATCHING HALT, LUCKY THE VEHICLES BEHIND ME WERE ABLE TO SWERVE OUT OF THE WAY IN TIME. *TR

Dec 22, 2014

Injuries: 1

VISIBILITY,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT STATED THAT HER VISIBILITY WAS OBSTRUCTED WHEN THE SUN REFLECTED OFF THE FACTORY INSTALLED NAVIGATIONAL SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 600.

Oct 24, 2014

2015 SUBARU Legacy Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2015 SUBARU Legacy have?

What are the most common problems with 2015 SUBARU Legacy?

Where does this 2015 SUBARU Legacy problem data come from?

Other Years - SUBARU Legacy

Other SUBARU Models

Similar Brands