How many problems does the 2019 SUBARU Legacy have?

The 2019 SUBARU Legacy currently has 117 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 SUBARU Legacy?

The most common problems reported for the 2019 SUBARU Legacy are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 SUBARU Legacy problem data come from?

All problem and complaint data for the 2019 SUBARU Legacy comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2019 SUBARU Legacy Problems

VISIBILITY/WIPER

46 complaints

We had to replace the car’s original windshield due to a stone hitting it on the highway- just bad luck and something that happens from time to time. Since then, we’ve had TWO replacement windshields spontaneously crack without any impacts in the span of 3 weeks. Subaru has a major problem. These windshields are not supposed to be disposable, and no one has time or money enough to replace windshields on a weekly basis. There is clearly a defect in the windshields, their mounting, or something that needs to be corrected. This represents a major safety issue for drivers.

Jun 03, 2024

On 3/1/24, I had my original windshield replaced with Subaru dealership due to a crack. I paid out of pocket. On 4/21/24, the windshield cracked again for no reason. I don't recall anything hitting it. I took it to the Subaru dealership on 4/22/24, and they took no responsibility even though it was still under warranty. They claimed it was due to something hitting the windshield, but they did replace it for free because we were "loyal customers". On 4/30/24, it developed a substantial crack again. I remember some small pebble hitting the windshield but not hard enough to cause it to crack. I was DONE with Subaru so I took it to Safelite to get it replaced on 5/10/24. Again paying out of pocket. This is my third windshield replacement in less than two months. I feel that the Subaru brand windshield is defective. It cracks easily for no reason. I've never had this happen so frequently with any of my other cars I've owned.

May 18, 2024

UNKNOWN. A very small pebble flew up from the road onto the lower passenger's side windshield, creating a small chip, approximately 2 mm, in the glass. Within 10 minutes, the glass started to hairline crack leftward by about 4 inches. I parked the car and checked a few hours later, and the crack was deeper and over a foot in length. It continued to grow with the car was parked, and was about 18 inches when I left work several hours later. I marked the end point of the crack on the inside glass when I arrived home to see if the crack would stabilize in size. The car was parked overnight and the crack has continued to grow in length and appears deeper this morning. What should have been a small chip, that would have been easy to repair, has become a major crack in the glass, one that continues to grow and is obscuring visibility as a result. My cost estimate to replace the windshield is over $1,000. It's my opinion the glass is as weak in my model car as in other Subarus that have this known glass issue where the repairs were covered under warranty.

Feb 22, 2024

The windshield of my vehicle randomly cracked from the driver’s side at the base of the windshield to about halfway across. Nothing hit the windshield whatsoever. I just heard a low sounding pop and discovered the crack.

Jul 27, 2023

ON 17JUL2022 A LONG CRACK APPEARED IN THE WINDSHIELD(FRONT). THIS CAN BE DANGEROUS AS THE WINDSHIELD CAN BREAK AND IMPACT MY SAFETY IN THE CAR AS WELL AS THE SAFETY OF OTHERS AROUND THE CAR.

Jul 18, 2022

+ 41 more complaints for this component

ELECTRICAL SYSTEM

26 complaints

The entertainment system got bubbles and stopped working only after 50,000 miles.

Jun 24, 2025

If the car is not driven every day the battery dies due to a parasitic draw. Subaru knows there is a problem with the DCM from these years but refuses to correct the issues which there are 3 that are known. Dcm constantly searches for 3g network that is no longer killing the battery, Subaru changed the recommended cold cranking amperage of the battery well after manufacture, and won't test without a new battery being installed, and they expect the consumer to pay for both the testing and battery, to meet certain epa standards they altered the function of the alternator so it doesn't charge the battery until the engine is warm and won't fully charge the battery.

Feb 04, 2025

Parasitic drain on battery leaves the car dead and unable to start with out a jump. Battery is only six months old. Replaced old battery because of this same issue.

Jan 05, 2025

The Starlink screen becomes uncontrollable and begins changing screens on its own making driving very distracting and losing all control of vital functions such as radio, gps and phone. I have no control over it. I have video of the incident but cannot figure out how to upload it. I k low previous year models were recalled for the same situation and I believe there is a class action lawsuit.

Dec 09, 2024

Infotainment system touchscreen failed and it became unstable. Bluetooth connected to phone failed, gos failed Yes Yes No

Nov 21, 2024

+ 21 more complaints for this component

UNKNOWN OR OTHER

10 complaints

The navigation screen has delaminated and no longer works. You can see where there are layers of screen that are discolored and has a matte finish underneath and the entire screen is erratic and works only 10% of the time. I cannot answer calls through the car any longer and I have to try to navigate long trips from my phone as this function of the car is down. It's a serious problem and puts me and others on the road at risk every time I have to use the car as I travel by myself and I struggle to navigate the roads without this system. The car has a mere 70,000 miles on it and has been well cared for. I bought the car new and this issue is serious. There were no warning signs other than it erratically works less and less. I have researched the issue and see there are so many with this same issue that I wanted to add to the list. I cannot find a second hand part as the demand is too high. The car is available for inspection and I haven't had it to the dealer for this issue. It has been inspected by an auto repair shop and agrees the component needs to come out and be replaced. Please help!

May 21, 2025

On the beginning of a trip the screen, Infotainment system started jumping, and shaking. We had been using the system for guidance while driving in unfamiliar area. The screen then started randomly selecting buttons while we were still trying to use directions from the screen. Then it called a contact on my contact list 8-9 times, and I had to keep hanging up in order so it would stop. Finally I had to shut down the entire screen. We lost control of the Infotainment and then after I had to turn it off, I tried several times again to turn it back on with no luck. The screen would not respond and continues to be completely frozen. As I have discovered this is a common problem that Subaru dealers have heard about from thousands of customers. Subaru needs to issue a recall.

Nov 17, 2024

The radio/ starlink system begins changing screens on its own thus losing all control of critical functions such as phone and gps. There appears to be marks behind the glass of the screen which are not able to be cleaned. There are recalls for this issue on the 2018 Subaru Legacy and there needs to be one for the 2019 Subaru Legacy and other affected Subaru models.

Nov 08, 2024

I am a first time Subaru owner and I have an issue with the windshield. November 2023 had a large crack in the windshield and an actual piece of glass came into the car from the inside. I had the windshield replaced by Gerald Subaru of North Aurora Illinois. In January of 2024, as I was pulling out of my garage, I noticed another crack in the new windshield. I had not driven the car in a week and was actually out of state for 2 weeks in December. My car is garaged and do not recall anything hitting the windshield. Went back to Gerald Subaru and they found an extremely small chip up near the top of the windshield. I have reached out to Subaru both by phone and by email and thus far there has been no response. I truly feel these are defective windshields.

Jan 23, 2024

Parasitic battery drain from the DCM that is known by Subaru but proper long term repair is not offered easily. Please force them to do the right thing!! This should be a covered fix offered to every affected vehicle.

Nov 21, 2023

+ 5 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

5 complaints

Parasitic Battery Drain due to DCM fuse problem

Jan 20, 2025

Infotainment system screen began bubbling. Then it started randomly selection icons by itself. Then it got to the point where it is unusable and constantly is making selections on its own. I can’t even make selections if I want to. Whole screen is effected. Subaru of America is aware and my dealer first denied knowing it was an issue but later admitted to me they have gotten several complaints of the same. Dealer ordered a replacement over a year ago and I have still not gotten a replacement because they keep telling me it is back ordered and that they put a rush on it. Still nothing in over a year. This problem also causes the battery to drain while parked. I had to put a brand new battery in and it still drains. A year or so after that, Subaru sent out a notice that they will reimburse for that issue. I don’t have any paperwork left from my replacement costs. Again, dealer denied knowing that the battery drains and later admitted they knew.

Jul 29, 2024

There is a recall for this issue in Subaru vehicles through 2018 but our 2019 Legacy has the same issue. The head unit very soon after purchase (brand new from dealer) started to delaminate and not respond to touchscreen interaction. Now it is so bad that it is as if the head unit is possessed. It changes radio and settings randomly, cycles the screen, makes random phone calls if a phone is connected, changes navigation (Android Auto) on its own and suddenly it's navigating you to Mexico... Even if we aren't using the screen it is dangerously distracting because it is constantly glitching. We are out of warranty so the dealer wants us to pay for this repair on our own. We want to see the recall expanded to include 2019 and later model years. According to numerous reports online, I know we are not the only ones. We also have issues with this vehicle's battery draining unusually fast but that is not as critical an issue as this head unit problem.

Apr 25, 2024

Stereo head unit has white spots all over screen. Radio skips stations, calls numbers on my phone when connected to the car, touch screen does not work properly not allowing to turn it on or off or stop random skipping of stations or activity. Unable to see back camera when in reverse due to multiple spots on touchscreen.

Feb 24, 2024

The "infotainment system" screen is delaminating. I can not see my surroundings when in reverse. The system is paired with my mobile telephone and randomly calls persons in my contact list without my requesting it do so. The radio can not be turned off and it consistently makes noises as if it is attempting to scan different radio stations. These defects first appeared at 34,000 miles, well below the 36,000 mile warranty period.

Nov 24, 2023

FUEL/PROPULSION SYSTEM

4 complaints

I am reporting a safety issue with my 2019 Subaru Legacy that hesitates and nearly stalls when accelerating from a stop and is now undriveable due to stalling and shaking. I bought the car new from AutoNation Subaru Carlsbad in 2019. It has about 65,000 miles and I have driven it less than 2,000 miles since its last dealer visit in August 2025. Since around August 2025, the car has intermittently lost power under light acceleration from a stop or low speed, especially while pulling into or through intersections. Pressing the accelerator sometimes produces very little power, the engine feels like it may stall, and traffic behind me must brake or go around me, creating a risk of a rear‑end collision in intersections. In August 2025 I took the car to AutoNation Subaru Carlsbad and reported that the symptoms seemed like a fuel pump problem (my independent mechanic agreed). The dealer kept the car for about two weeks, experienced the hard‑starting/turn‑over issue, but did not test or replace the fuel pump. They performed other services, charged me $1,956.21, and returned the vehicle without fixing the safety issue, even though they later acknowledged the fuel pump is covered under an extended warranty. One day after picking the car up, the same hesitation and loss of power recurred in an intersection. On November 26, 2025, the car again became disabled: it cranks, briefly starts roughly, shakes, and then stalls, and will not stay running. I believe this is a defective low‑pressure fuel pump or related fuel system component, similar to known Subaru fuel pump defects that can cause stalling and loss of power. No crash or injuries yet, but there have been near‑misses due to unexpected loss of power in traffic.

Nov 26, 2025

Fuel Pump failed. Available for inspection upon request. Vehicle shut down near a busy intersection. There were no warnings, just failed while leaving a restaurant.

Feb 27, 2023

Acceleration is uneven/hesitant. I think it’s the fuel pump. 56,000 miles on vehicle.

Jul 30, 2022

I TOOK MY SUBARU LEGACY TO THE LITTLE ROCK ARKANSAS SUBARU DEALERSHIP TO SERVICE A RECALL ON MY FUEL TANK. WHILE THERE THE SERVICE MANAGER REFUSED TO REPLACE PARTS LISTED ON THE TSB. WHEN I CONTACTED SUBARU THEY STATED A NEW TSB WAS ISSUED THE DAY BEFORE MY RECALL WAS COMPLETED NOT REQUIRING THOSE STEPS, THAT THE UPDATED TSB WOULD NOT BE PUBLIC, WOULD NOT PROVIDE ANY INFORMATION ABOUT THE NEW TSB AND THAT THEY WERE CLOSING MY COMPLAINT.

Nov 10, 2020

ENGINE

3 complaints

Constant battery issues. I've replaced the car battery 3 times and the car seems to be suffering from "parasitic battery drain". It took a long time to diagnose the issue and I've been to the Rye Subaru dealership 2 times already and they are still trying to fix the issue. This is my daughters car and I'm constantly waiting for a phone call to have the car jump started. She works the night shift and I'm worried about her getting stranded at night.

Nov 04, 2025

catalytic converter plugged at 56,000 miles. cause the catalytic converter to get red hot and melt o2 sensors. this caused the cel to eliminate and make the safety features turn off. I plugged an obd2 reader in to the car and diagnosed the problem. I had to replace the entire catalytic converter assembly under the as well as all of the o2 sensors.

Mar 27, 2024

Keep burning oil. I’m being told it’s normal and I know for sure it’s not leaking.

Jan 14, 2024

UNKNOWN OR OTHER,VISIBILITY/WIPER

3 complaints

I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.

May 04, 2021

THE WINDSHIELD HAD A CRACK ON THE LEFT BOTTOM CORNER OF THE DRIVER'S SIDE BUT NO EXPLAINED REASON. THERE WAS NO AUDIBLE SOUND THAT LED TO THE CRACK. I HAD TO PAY $500 TO GET THE WINDSHIELD REPLACED AND THE EYESIGHT CALIBRATED. NOTICED THE CRACKED WINDSHIELD WHEN THE VEHICLE WAS PARKED AT HOME.

Nov 27, 2020

DRIVING DOWN THE EXPRESSWAY AT A SPEED LESS THAT 50MPH WHEN MY WINDSHIELD CRACKED UNEXPECTEDLY AND SEEMING FROM NOTHING BEING FLUNG TOWARD THE VEHICLE OR DROPPING FROM THE SKY.

Mar 14, 2020

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

Vehicle is equipped with Subaru EyeSight Driver Assist which includes reverse automatic braking. Vehicle was reversing towards a parked vehicle on the street and the RAB feature failed to apply the brakes and the vehicle collided with the parked vehicle. I am extremely disappointed that the safety system in this car failed to work as advertised/expected resulting in damages to both cars.

Apr 25, 2024

Crash: 1

Vehicle was using the self driving feature of the Subaru Eyesight system. With the system engaged, the vehicle is supposed to accelerate and apply brakes accordingly as to keep a distance from the vehicle in front. Today, that system failed. The vehicle, with the Eyesight system engaged, accelerated right into the vehicle in front. There was no warning. The vehicle will be go for repair on 12/5/23. I have used the Eyesight system since purchasing the vehicle in 2019 with no issues, except for today. Luckily, I was driving at a very low speed but this safety concern can cause catastrophic injuries if it is not fixed.

Nov 29, 2023

Crash: 1

STEERING

2 complaints

Power steering stopped working. I see online this problem was reported with other Subaru vehicle 2019 models and a recall was made but for some reason my car is not included. I believe this is the same issue of faulty equipment.

Mar 26, 2023

WHAT WE NOTICE IS A CHANGE IN RESPONSE OF THE STEERING IN SOME SITUATIONS. COMING 'OFF-CENTER' THERE IS A SLIGHT CHANGE IN STEERING FEEL AND RESPONSE ' ALMOST AS IF IT HAS A DEAD SPOT 'ON-CENTER'. ADDITIONALLY, I HAVE NOTED A CHANGE IN RESPONSE AT HIGHWAY SPEED ENTERING AND EXITING CURVES. PARTICULARLY, THE STEERING HAS A NICE 'WEIGHTED' FEEL ENTERING AND MAINTAINING THROUGH THE CORNER, BUT JUST AS ONE BEGINS TO UNWIND THE STEERING AS THE ROAD STRAIGHTENS, THE STEERING CHANGES FEEL AND RESPONSE REQUIRING AN UNEXPECTED ADJUSTMENT. THE CAR SEEMS TO WANT TO TURN MORE AGGRESSIVELY INTO THE CORNER AS I BEGIN TO UNWIND THE STEERING. BOTH OF THESE RESPONSES SEEM TO BE MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE MUST IMMEDIATELY CORRECT THE DIRECTION TRAVEL BY EITHER TURNING MORE INTO THE CURVE OR OUT OF THE CURVE. IN EITHER CASE, THE CAR RESPONDS AND THE NON-LINEARITY MOMENTARILY DISAPPERS

May 22, 2019

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

My vehicle light is on keeps saying oil at temp as well as other lights are currently turn on. I took it to subaru location was informed my transmission was bad. But the car drives well just have a bunch of lights.

Sep 04, 2025

POWER TRAIN

1 complaint

CVT failed at 85,000 miles. It started slipping and squealing and had to be replaced by the dealership. The car was never driven rough, in mountainous terrain, etc. Very disappointing.

Jul 09, 2025

LATCHES/LOCKS/LINKAGES

1 complaint

My husband was driving on [XXX] and the hood of the Subaru flew up, cracking the entire windshield, damaging the exterior of the roof and interior of the roof, the whole hood and frame where the hood meets the car. The car was driven but escorted by local PD to body shop. Less than 48 hrs before the incident, the car was at Paul Miller Subaru for a routine oil change. They were the last people to touch the hood of the car. Paul Miller Subaru has been an absolute nightmare to work with and is avoiding all contact. We are out of a vehicle entirely and they did not even offer to give us a loaner. They were incredibly defensive and rude and all of our friends and family that have leases or cars with them are pulling out of them for their safety and lives. Subaru Customer Advocacy and their Quality Assurance team went out to do an inspection on the vehicle after I opened up a case with them. Case # [XXX] 1-800-SUBARU3 (1-800-782-2783) Ext.119109. They reported that the the secondary/safety latch was "damaged and destroyed by an outside source". The technician at the dealership destroyed the latch during the oil change. The body shop also confirmed the cause of the incident as well. Our vehicle is currently being repaired so the old/destroyed parts would be available for inspection if needed. My husbands safety was at risk because if he was going faster, or if there was a car infront or behind him when he came to a full stop after the flew up, it would have been fatal. There were no warning lamps, messages or other symptoms of the problem prior to the failure. They first appeared once the hood flew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 12, 2025

BACK OVER PREVENTION

1 complaint

Main infotainment display delamination, this causes a safety concerns, as the screen can become irresponsive, and even black out during reverse making the backup camera, nonfunctioning. The other safety issue at risk is that because of the delamination it causes "ghost-clicking" on the screen, and makes the screen irresponsive, veering the drivers attention away from the road, potentially causing accidents as the main display controls all radio and bluetooth, and navigation. There are no indication or warnings from the manufacturer that the vehicle could be a risk to drive. When I called Subaru of America, I was told by the agent that they could not assist, when I brought up, based on my research this was a known issue, Subaru of America offered to pay $600 towards the replacement of the head unit. The head unit dependant on the dealer and labor time can vary from $1400-2200 for the repair.

Dec 19, 2024

ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

Touch screen driver information system has random display and audible warnings. Audio and navigation display cannot be controlled and does random radio channels and map displays. The screen developed bubbles under the front panel that appears to activate the touch sensor for the display. This condition is very distracting to the driver and might cause unsafe vehicle operation. The display changing and beeping during driving causes an unsafe situation. It also impacts the ability to use and see the rear view camera as the display is distorted due to the delamination/bubbles. This problem was identified by many Subaru Legacy and Outback owners in 2018 which led to a recall and warranty extension for repairs. The radio/nav display is manufactured by Harmon. It was widely reported in 2019 and the problem persists. Subaru contends that the display bubbles are caused by liquid contamination of the display, but this has not occurred in our vehicle, and dealers will not accept responsibility for the defective displays.

Sep 20, 2023

TIRES

1 complaint

After my 2019 Subaru Legacy 2.5i Limited sat outside on a level blacktop parking lot for one week (05-03-23 to 05-10-23) without moving, both passenger side tires were discovered completely deflated. The tires were Goodyear Eagle LS-2 size 225/50R18 95H (front passenger DOT M678 JR2R 1819 and rear passenger DOT M678 JR2R 1719). The tires were original to the car when purchased new by myself at Jenkins Subaru in Bridgeport WV on 09-23-19 with 26 miles on the odometer. The tires had 32,515 miles on them and were rotated 6 times. Sever dry rot on the tires sidewalls was the reason given by the Goodyear technician, Goodyear Service Center, 149 Green Bag Rd, Morgantown, WV, 304296-1748, for complete deflation. It was also recommended that the remaining divers side tires be replaced as they were also displaying sidewall dry rot (front drivers DOT M678 JR2R 1719 and rear drivers DOT M678 JR2R 1819). All four tires were replaced with new Goodyear Eagle LS2 tires (2 on 05-10-23 and 2 on 05-12-23).

May 13, 2023

SEATS

1 complaint

The front drivers seat was making a creaking noise. The noise is coming from a faulty weld in the seat frame. Research into the the problem shows numerous other complaints about the seat frame creaking for the legacy.

May 28, 2022

VISIBILITY

1 complaint

The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.

Jul 27, 2021

FORWARD COLLISION AVOIDANCE

1 complaint

I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.

Jul 03, 2021

FUEL SYSTEM, GASOLINE

1 complaint

TL* THE CONTACT'S WIFE OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT HIS WIFE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE). HIS WIFE TOOK THE VEHICLE TO BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110) WHERE THE RECALL REMEDY WAS PERFORMED AND THE VEHICLE WAS RETURNED TO THE CONTACT'S WIFE. ABOUT A MONTH LATER, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER HIS WIFE MADE MULTIPLE ATTEMPTS TO START THE VEHICLE. DUE TO THE FAILURE, HIS WIFE HAD THE VEHICLE TOWED TO FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017) WHERE THEY DISCOVERED THAT THE FUEL PUMP WAS CORRODED AT THE ELECTRIC CONNECTIONS. THEY STATED THE CORROSION WAS CAUSED BY A FUEL LEAK THAT HAD LEAKED INTO THE ELECTRICAL CONNECTION. THE DEALER SHIPPED THE FUEL PUMP TO JAPAN TO HAVE AN INVESTIGATION LAUNCHED INTO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE ORIGINAL DEALER BROWN'S MANASSAS SUBARU (9018 LIBERIA AVE, MANASSAS, VA 20110)) WAS NOTIFIED OF THE FAILURE AND OFFERED TO ASSIST REGARDING THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF FAULKNER SUBARU BETHLEHEM (330 STOKE PARK RD, BETHLEHEM, PA 18017). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Aug 24, 2020

SEAT BELTS

1 complaint

THE ISSUE IS WITH THE REAR MIDDLE SEAT BELT INTERFERING WITH REAR PASSENGER SEAT BELT BUCKLE. THIS WAS BROUGHT TO THE DEALER WHO MENTIONED IT LOOKED FINE BUT THEY CAN MOVE IT OVER. AFTER A FEW DAYS, THE SEATBELT REVERED BACK TO THE INCORRECT POSITION.

Apr 07, 2020

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

EVER SINCE THE BEGINNING OF THIS YEAR, ALL WARNING LIGHTS AND EYE SIGHT HAVE COME UP ON THE DISPLAY SCREEN EVERY 2-3 WEEKS. TWICE IT'S GIVEN THE CODE THAT SOMETHING IS BLOCKING THE SHUTTERS. TRIED CLEARING SHUTTERS, BUT NO SUCCESS. TRIED REPLACING ASSEMBLY; STILL DIDN'T WORK. FIRST TIME IT HAPPENED, CAR WAS STATIONARY. NEXT 3 TIMES, CAR WAS IN MOTION. ALSO TRIED RE-SETTING COMPUTER SYSTEM, BUT WARNING LIGHTS AND EYE SIGHT WOULD COME ON AGAIN IN 2-3 WEEKS. MUST BE A DESIGN FLAW SOMEWHERE TO HAVE THIS HAPPEN FOUR TIMES, EVEN AFTER REPLACING ASSEMBLY! MOST RECENT OCCURRENCE WAS ON 1 MARCH 2020. THIS SHOULD NOT BE HAPPENING IN A NEW VEHICLE!

Mar 02, 2020

STRUCTURE

1 complaint

WE PURCHASED THE CAR IN SEPTEMBER 2018 AND IN COLD WEATHER WE ARE UNABLE TO OPEN THE GAS TANK . WE , AND OTHER PEOPLE, HAVE TAKEN THE CAR TO THE DEALER, NOTHING HAS BEEN DONE . THE DEALERSHIP CALLED THIS A"DESIGN FLAW".

Jan 03, 2020

WHEELS

1 complaint

I HAD 4,000 MILES GOODYEAR EAGLE LS2 TIRES WHEN I EXPERIENCED A SIDEWALK BLOWOUT ON THE EXPRESSWAY IN ANOTHER STATE. WE HAD TO HAVE IT REPLACED WHILE TRAVELING. THE REPAIR SHOP SAID IT WAS SUSPECT SINCE THERE WASN'T A FOREIGN OBJECT OR PUNCTURE, IT WAS JUST THE SIDEWALL THAT BLEW OUT. THERE WERE NO POTHOLES AROUND. FAST FORWARD 5 MONTHS AND ANOTHER TIRE DEVELOPED A BULGE IN THE SIDEWALL. I HAPPENED TO NOTICE IT WHEN I WAS AT THE GAS STATION. LUCKILY IT DIDN'T BLOW OUT. I HAVE NEVER EXPERIENCED ANY TIRE EVER BLOWING OUT OR BULGING IN ALL THE MILES I DRIVE. I'M ON THE ROAD ALMOST EVERY DAY FOR MY SALES JOB. TO ME THIS SEEMS LIKE A QUALITY ISSUE. I STILL HAVE THE SECOND TIRE IF YOU WOULD LIKE TO LOOK AT IT. THE AUTHORIZED DEALER I TOOK IT TO COULDN'T BE BOTHERED WITH A WARRANTY ISSUE. THERE WAS NO DAMAGE TO MY WHEEL AT ALL AND I DIDN'T HIT A POTHOLE OR ROAD DEBRIS.

Nov 19, 2019

STEERING,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. WHILE DRIVING 30 MPH, THE STEERING WHEEL TURNED ON ITS OWN TO THE LEFT. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL WITH NO ISSUE. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL MADE A SHARP LEFT TURN AND BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED ON BOTH OCCASIONS. THE VEHICLE WAS TAKEN TO PUTNAM SUBARU (LOCATED AT 85 CALIFORNIA DR, BURLINGAME, CA 94010, (888) 697-0962), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE CONTINUED AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,400.

Aug 12, 2019

VEHICLE SPEED CONTROL

1 complaint

ABOUT TWO WEEKS AFTER PURCHASING A 2019 SUBARU LEGACY, I WAS DRIVING ON A HIGHWAY IN HEAVY TRAFFIC WHEN SUDDENLY, FOR NO APPARENT REASON, THE SPEED OF MY VEHICLE WAS NO LONGER UNDER MY CONTROL. I WAS IN A PANIC FOR MY SAFETY AND LIFE! AFTER A FEW SECONDS OF THIS LOSS IN SPEED CONTROL, I EITHER APPLIED MY BRAKE OR ACCELERATOR (I AM NOT SURE WHICH) AND I REGAINED CONTROL OF MY CAR'S SPEED. A FEW MINUTES LATER, I NOTICED A NUMBER OF ICONS ON MY SCREEN THAT WERE STRANGE TO ME AT THE TIME. READING THE OWNER'S MANUAL DAYS LATER, I LEARNED THAT THE ICONS REPRESENTED THAT THE CRUISE CONTROL WAS IN EFFECT. THERE ARE MANY BUTTONS CLOSE TO THE STEERING WHEEL. I MUST HAVE INADVERTENTLY PRESSED THE BUTTON TO ACTIVATE CRUISE CONTROL. THIS COULD HAPPEN AGAIN BY ACCIDENT BECAUSE THESE CONTROLS ARE SO CLOSE TO THE STEERING WHEEL. EVEN THOUGH I KNOW WHAT HAPPENED, I COULD STILL ACCIDENTALLY PRESS THE BUTTON AGAIN AND POTENTIALLY COULD CAUSE GREAT INJURY OR EVEN DEATH! I WANT THIS FAULT CORRECTED ON MY VEHICLE BEFORE I OR SOMEONE ELSE GETS HURT! *TR *JS

Mar 14, 2019

2019 SUBARU Legacy Problems & Complaints

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