2023 VOLVO VNL Problems

Complaint Reported

Complaints by Component

ELECTRICAL SYSTEM

1 complaint

Our trucking business name is Fast Way Express LLC and this is a complaint against TEC Equipment Las Vegas (Volvo dealership) in regards to a new Volvo semi truck we purchased on 6/13/2022. After only 10,600 miles and 216 engine hours, all the electrical modules on the truck stopped working. I have pictures of all the warning or error messages on the dashboard. The truck has been in their repair shop since 9/23/2022, for almost 3 months, and they are unable to repair the truck. They are telling us that the parts they don't have are on national backorder and they don't have an estimated time for when they will have the parts. Volvo North America refuses to offer us a replacement for the truck or a refund. This is a new truck, under warranty, it is our only source of income, and we are unable to use it to make a living. We think 3 months is not a reasonable time period for repairs on a new truck under warranty. We paid $196,872.40 for this new truck and we cannot use it because TEC Equipment and Volvo NA are unable to repair it. We think TEC Equipment might be unable to fix the truck, we also think this might be a safety issue for which Volvo doesn't have a solution. We also think that at this point they don't disclose certain information with us and that they might be trying to stall for time.

Dec 16, 2022

⭐

4.8/5.0

43 reviews

Frequently Asked Questions

How many problems does the 2023 VOLVO VNL have?

The 2023 VOLVO VNL currently has 1 owner-reported complaint according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 VOLVO VNL?

The most common problems reported for the 2023 VOLVO VNL are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 VOLVO VNL problem data come from?

All problem and complaint data for the 2023 VOLVO VNL comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.