How many problems does the 2004 VOLVO XC70 have?

The 2004 VOLVO XC70 currently has 106 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2004 VOLVO XC70?

The most common problems reported for the 2004 VOLVO XC70 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2004 VOLVO XC70 problem data come from?

All problem and complaint data for the 2004 VOLVO XC70 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2004 VOLVO XC70 Problems

FUEL/PROPULSION SYSTEM

23 complaints

I own a 2004 Volvo XC70 that is experiencing the same fuel pump defect described in Recall R220 / NHTSA Campaign 09V483000 (fuel pump leak). My vehicle exhibits fuel system problems consistent with the recall description. However, my VIN is not included in the current recall population. When I contacted Volvo, I was told my case (ID #250827-000998) was escalated to corporate, but I was later informed that no goodwill assistance would be provided because my VIN is not covered. I specifically requested written confirmation of this determination. This defect poses a safety risk that aligns with the existing recall, and I believe additional vehicles outside the current VIN range may be affected. I am requesting that NHTSA review whether the recall should be expanded to include vehicles like mine.

Sep 17, 2025

Faulty fuel pump causing leakage

Sep 23, 2024

Fuel pump seal leak/ flange broke. Smelled gas, saw a puddle under the car. Upon fuel pump inspection a failed repair combined with original broken seal flange. We live in a state where the recall was not listed so our next step is to contact volvo.

Mar 13, 2022

I JUST BOUGHT A 2004 VOLVO XC70 STATION WAGON AND IT SEEMS TO BE LEAKING FROM THE FUEL PUMP WHICH FROM MY UNDERSTANDING IS A RECALL. I BOUGHT THIS VEHICLE THINKING BECAUSE IT WAS A VOLVO IT WAS GOING TO BE A SAFE CAR FOR MY CHILDREN AND I. IF YOU CAN CONTACT ME AND LET ME KNOW IF YOU CAN HELP ME I WOULD GREATLY APPRECIATE IT MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 11, 2020

FUEL PUMP NEEDS TO BE REPLACED

Oct 25, 2020

+ 18 more complaints for this component

SUSPENSION

16 complaints

I WAS DEPARTING MY HOME VILLAGE ABOUT A BLOCK FROM MY HOME AND I HEARD A LOUD BANG IN THE FRONT DRIVER SIDE AT ABOUT 15 MPH!! NO BUMP.. NOTHING! I LOOKED UNDER THE CAR AND THERE WAS NO OBVIOUS ISSUE AT THE INITIAL LOOK AND I DROVE ANOTHER QUARTER MILE AND HEARD A SLIGHT GRIND OR NOISE ON SMALL BUMPS... THEN A CLANK. I BACKED UP AND THERE WAS A PIECE OF THE COIL SPRING ON THE ROAD!!!! THE FRONT LEFT - DRIVERS SIDE - COIL SPRING SNAPPED IN TWO. AT 101,000 MILES. THE CLEAN BREAK AND NO RUST OR UNUSUAL CORROSION INDICATES A FAULTY METAL. HOW CAN I TRUST THE VOLVO XC AGAIN!! SAFETY AND VOLVO ARE NO LONGER WORDS THAT SHOULD BE USED TOGETHER. MY COMPLAINTS TO VOLVO AMERICA WERE RESPONDED TO WITH NO CONSIDERATION TO THE MAGNITUDE OF THE ISSUE. VOLVO DID NOT STAND BEHIND THE OBVIOUS FLAW IN THE CONSTRUCTION OF THE VEHICLE. MANY OTHER COMPLAINTS ON NHTSA AND ONLINE FORUMS INDICATE A COMMON ISSUE WITH VOLVO XC SUSPENSION COIL SPRINGS. SO DANGEROUS!

May 20, 2017

BOTH FRONT COIL SPRINGS BROKE WHILE GOING STRAIGHT AT LOW SPEED. VEHICLE IS NOT USED OFF ROAD. REPAIR REQUIRED STRUT REPLACEMENT. DEALER SAID THIS IS A VERY COMMON PROBLEM FOR VOLVO. THIS IS A MAJOR SAFETY HAZARD. WHY IS THERE NO RECALL?

Sep 22, 2015

WHILE DRIVING AT ANY SPEED NOTED RUMBLING NOISE FROM LEFT FRONT END WITH RIGHT HAND TURN. FOUND TO HAVE BROKEN LEFT FRONT SPRING. MECHANIC INFORMS ME THAT THIS IS A COMMON PROBLEM IN VOLVOS. *TR

Jun 26, 2014

WHILE DRIVING ON SMOOTH SURFACE- HEARD A SUDDEN LOUD SOUND AS IF SOMETHING LARGE DROPPED ON THE ROAD. CAR CONTINUED TO DRIVE NORMALLY EXCEPT WITH A LOUD CLUNKY SOUNDS HEARD OVER BUMPS. LESS THAN 5-MILES LATER, WHEN I PULLED OVER TO THE GARAGE- I RECOVERED A PIECE OF THE SPRING COIL WHICH DROPPED: THE DRIVER SIDE COIL SPRING HAD BROKEN/FAILED INSTANTANEOUSLY. THIS UNCOMMON PROBLEM APPEARS TO BE COMMON WITH XC70 OWNERS- AND COULD RESULT IN POTENTIALLY SERIOUS ACCIDENTS. *TR

Feb 18, 2013

24 JUNE 2011, GOT IN TO MY 2004 VOLVO XC70, APPX 90000 MILES ON GERMAN ROADS, TO DRIVE OFF TO WORK IN THE MORNING. HEARD LOUD SCREECHING NOISE NEAR THE RIGHT WHEEL WELL WHEN I PLACED THE CAR ON DRIVE TO MOVE FORWARD. NEXT THING YOU KNOW, I HAVE A SEVERE AIR LEAK IN THE FRONT RIGHT TIRE. JUST A DAY PRIOR, THE CAR WAS DRIVEN THROUGH THE DAY WITHOUT ANY SYMPTOMS OF PROBLEM AND PARKED IN THE DRIVE WAY WITH NO ISSUES. WHEN I PULLED THE TIRE OFF, I FOUND THE SPRING SNAPPED IN TWO PIECES WITH SHARP ENDS. GOOD THING THIS DID NOT HAPPENED ON THE AUTOBAHN. WE COULD HAVE HAD ANOTHER AMERICAN SOLDIER OR FAMILY ON THE FRONT PAGE OF GERMAN AND AMERICAN NEWSPAPERS AND DIGITAL MEDIA. *TR

Jun 24, 2011

+ 11 more complaints for this component

ELECTRICAL SYSTEM

11 complaints

THE CAR LOCKS BY ITSELF AUTOMATICALLY WHEN KEY IS IN IGNITION AND YOU STEP AWAY FROM CAR LEAVING YOU LOCKED OUT. ACCORDING TO THE DEALER, THIS IS A "FEATURE" OF THIS CAR. AMONG ALL THE CARS I HAVE OWNED AND DRIVEN THIS IS THE ONLY THAT DOES THIS, VOLVO NEEDS TO CORRECT HIS ISSUE.

Jan 12, 2018

THE SIDE REAR L/R BRAKE LIGHTS STAY ON ALL THE TIME CAUSING A SAFETY CONCERN, THE TOP CENTER LED BRAKE LIGHT CONTINUES TO WORK NORMALLY. TAPPING ON THE BRAKE LIGHT RELAYS INSTALLED IN THE REAR ELECTRONIC MODULE CAUSES THE BRAKE LIGHTS TO SHUT OFF. "RECALL CAMPAIGN NO.131 BRAKE LIGHT RELAY" NEEDS TO BE APPLIED TO 2004 MODELS AS WELL.

Apr 01, 2016

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE NEARLY STALLED WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE BRAKE LIGHTS, INSTRUMENT PANEL LIGHTS, AND TURN SIGNALS FAILED. IN ADDITION, THE SRS, CHECK ENGINE, AND REAR DOOR CAR AJAR WARING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS FLUSHED AND RECOMMENDED THAT THE VALET KEY NOT BE USED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REAR DOOR MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CENTRAL ELECTRONIC CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 03/18/16*LJ

Jan 19, 2016

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE MADE A THUMPING SOUND AND DECELERATED. ALSO, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL TURNED OFF AND THE BRAKE LIGHTS AND TURNING SIGNALS FAILED. THE CONTACT MENTIONED THAT ALL OF THE LIGHTS AND INSTRUMENT PANEL WERE OPERATING NORMALLY AFTER A FEW HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE INSTRUMENT PANEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 79,918.

Aug 13, 2012

THE CAR WAS GOING 60-63MPH DOWN THE HIGHWAY THERE WAS A SUDDEN HARD CLUNK IN THE TRANSMISSION AND MY GUAGE CLUSTER WENT DEAD AND LOST ALL POWER OPTIONS. WAS ALMOST HIT AS I TRIED TO PULL OVER WITH NO BLINKERS, FLASHERS, ETC. AFTER ABOUT 10 MINUTES I TRIED TO START THE CAR AGAIN AND THE DASH CAME BACK BUT SRS WARNING WAS UP ON THE INFO CLUSTER. TOOK MY CAR TO THE REPAIR SHOP (AUTHORIZED VOLVO REPAIR) AND WAS TOLD THERE WERE NO CODES PRESENT. THEY DROVE THE CAR FOR A WEEK AND SAME THING HAPPENED TO THEM. THEY SUGGESTED THAT THE CEM VOLVO PART NUMBER 30657629 WAS NO GOOD. TO REPLACE IT WOULD BE 1300$ AFTER SOME RESEARCH I FOUND THAT THERE ARE A LOT OF OTHER VOLVO OWNERS WHO HAVE HAD THIS SAME OCCURRENCE, AND EVEN BEEN IN ACCIDENTS DUE TO THIS FAILURE AT DIFFERENT INTERVALS IN MILEAGE RANGING FROM 50K AND UP. SEEMS TO ME THERE SHOULD BE A RECALL AND SOME REPAIRS MADE TO THE CEM ON THE V70, XC70, S90, S40 ETC AS THEY ALL SEEM TO DO IT. *TT

Jun 23, 2012

+ 6 more complaints for this component

FUEL SYSTEM, GASOLINE

10 complaints

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE FUEL PUMP AND FUEL PUMP SEAL. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE CONTACT THEN TOOK THE VEHICLE TO JIM FISHER VOLVO (2108 W BURNSIDE ST, PORTLAND, OR 97210) WHERE HE WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A DISCOUNT TOWARDS THE REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Dec 02, 2020

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GOODWIN'S VOLVO (91 MAIN ST, TOPSHAM, ME 04086) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,459. *TT CONSUMER STATED SMELLED GAS FROM, FROM THE BEGINNING, NOBODY COULD SMELL IT BUT MY DAUGHTER AND I FINALLY CHECKED BY USED CAR DEALER, THEY SAID IT WAS A LOOSE CLAMP, WHICH THEY TIGHTENED, I COULD SMELL IT SO THEY RECOMMENDED A SECOND OPINION TOOK IT TO GOODWINS VOLVO. TOPSHAM COPY OF FINDINDS ENCLOSED WHEN I TOOK IT BACK TO RENO MEADOWS AUTO, THEY SAID IT WAS THE VENT TUBE, THEY REPLACED THE COPY ENCLOSED, SEEMS TO BE OKAY NOW. UPDATED 10/15/18*JB

Jul 06, 2018

FUEL LEAKING FROM TOP OF GAS TANK. *TR

Mar 13, 2014

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT AS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY BUT THE VEHICLE HAD ALREADY EXCEEDED THE MILEAGE REQUIREMENTS. THE FAILURE MILEAGE WAS 151,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER AT A REASONABLE PRICE. VOLVO PAID FOR THE PARTS. UPDATED 04/27/12

Mar 15, 2012

MY 2004 VOLVO XC70 DIED TWICE NIGHT AND ONCE DURING THE DAY WHILE DRIVING AT HIGH SPEED ON TWO CROWDED HIGHWAYS AROUND NEW YORK CITY. THE ENGINE TOTALLY SHUT OFF, THE LIGHTS WENT OUT AND LUCKILY I WAS GOING FAST ENOUGH TO ROLL OVER TO THE SHOULDER. THIS IS A CAR I KEEP REGULARLY MAINTAINED AT A VOLVO DEALER SERVICE CENTER AS WELL. SOMEONE MADE ME AWARE OF A VOLVO CUSTOMER BLOG WHERE SEVERAL OTHER PEOPLE HAD THE SAME PROBLEM. *TR

Jun 09, 2011

+ 5 more complaints for this component

POWER TRAIN

10 complaints

DURING ACCELERATION THE GEARING SLIPS BETWEEN 1ST AND 2ND GEAR CAUSING A VERY HARD SHIFT (DUE TO ENGINE ACCELERATION) WHEN THE 2ND GEAR ENGAGES. IT IS DANGEROUS AT TIMES IN ICE OR SNOW. *TR

Jan 01, 2012

NOTICED A SEVERE CHANGE FOR THE WORSE IN THE HANDLING CHARACTERISTICS OF MY VOLVO XC 70 AWD VEHICLE. LOST AWD CAPABILITY, CONFIRMED BY FRONT WHEELS SLIPPING IN LIGHT SNOW. DEALER INSPECTION IDENTIFIED FAILED ANGLE GEAR AND COUPLER, REPAIR PRICE $2500.00 NOT COVERED UNDER WARRANTY. OWNER REPLACED ANGLE GEAR WITH REBUILD UNIT FROM SALVAGE AND A NEW COUPLER.

Mar 29, 2011

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION SLIPPED. THE FAILURE PERSISTED FOR APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER REPLACED THE TRANSMISSION. SHE THEN CONTACTED THE MANUFACTURER AND THEY WERE WILLING TO TAKE THE LIABILITY FOR A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 57,544 AND THE CURRENT MILEAGE WAS 59,000.

Dec 21, 2010

VOLVO XC-70 (2004) TRANSMISSION PROBLEM - JERKY GEAR TRANSMISSION AT SLOWER SPEEDS. *TR

Nov 27, 2010

ANGLE GEAR FAILED WHILE DRIVING 15 MPH ON SIDE STREET. CAR HAD TO BE TOWED AND ANGLE GEAR IN TRANSMISSION REPLACED. CAR HAD PERFECT DEALER MAINTENANCE RECORD AND TRANSMISSION HAD JUST BEEN SERVICED 4000 MILES PRIOR TO FAILURE - EXACTLY AS MANUFACTURER SCHEDULE RECOMMENDED. *TR

Sep 23, 2010

+ 5 more complaints for this component

AIR BAGS

6 complaints

I received a recall notice for the defective driver airbag. The nearest dealership is 10 hours away. I called Customer care and they said I would be responsible to transport my Volvo to the dealership in Billings Montana. The vehicle is a 2004 Volvo with 188k miles. Expense and travel is prohibitive to me. I am on a fixed income and I would worry about making a 20hr round trip in an older car. My desire is to gift this car to my granddaughter when she gets her driver's lic. I could not forgive myself if the driver's airbag deployed and the result could be serious injury or death. I contacted the Volvo Customer Care service and they said they could transport the car one way. can you help?

Aug 29, 2023

I've been waiting for a recall repair (Recall R10136: Driver Airbag) for 5 months and a local Volvo dealer said that they haven't received necessary parts for months. This is a matter of safety and Volvo should prioritize safety. First appointment with the local dealer was Jan 14 that was canceled by the dealer due to part shortage. Second appointment was on June 15 and it was canceled again by the dealer for the same reason.

Jun 20, 2022

I REQUESTED VOLVO CARS OF SEATTLE AND CUSTOMER CARE/VOLO TO HAVE REPAIRS DONE AS PER THE RECALL NOTICE OF 1214/2021 AND WAS TOLD THE PARTS REQUIRED ARE ON BACK ORDER AND I WILL BE NOTIFIED WHEN THEY COME IN. TO DATE I HAVE NOT RECEIVED ANY NOTICE FROM THE DEALER THAT THE PARTS ARE AVAILABLE. WHEN WILL PARTS BE AVAILABLE AND CAN THIS VEHICLE BE DRIVEN SAFELY BEFORE APPROPRIATE REPAIRS ARE MADE?

May 19, 2022

I requested Danbury, CT Volvo to have the repairs done as per the recall notice on Jan 25 and was told the parts required are on back order and they do not know when the parts will be in. I would like to know if I am in danger by continuing to use the car before the repair can b made. Sincerely, [XXX] tel [XXX] email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Feb 11, 2022

I HAD A CAR ACCIDENT YESTERDAY, CAR SLID ON ICE AND HIT TREE, TOTAL LOSS OF MY VEHICLE. I WAS DRIVING BY MY SELF, THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVER SIDE AIR BAG DID NOT. *TR

Feb 05, 2009

Crash: 1

Injuries: 1

+ 1 more complaint for this component

SEATS

4 complaints

I AM ORIGINAL OWNER. CAR HAS 135K MILES. WHILE DRIVING, DRIVER'S SIDE SEAT WARMER ALMOST STARTED FIRE. I SMELLED AND SAW SMOKE FROM SIDE OF SEAT. MELTED SIDE OF SEAT AND LEFT HOLE. I PULLED OVER AND PUT OUT BEFORE ANY FLAMES.

May 25, 2019

Fire: 1

THE DRIVER SIDE SEAT WARMER CAUGHT FIRE. IT BURNED A HOLE THROUGH THE SIDE OF THE SEAT COVER AND ALSO CAUSED A MILD BURN TO MY LEG. I STOPPED THE CAR, SHUT OF THE SEAT WARMER, AND WAS ABLE TO EXTINGUISH THE FIRE WHILE IT WAS STILL SMALL. A SEARCH ON THE INTERNET REVEALED THAT OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR

Mar 19, 2015

Fire: 1

Injuries: 1

SEAT HEATER SHORTED OUT CAUSING FIRE IN SEAT FOAM RUBBER BURNING THROUGH SEAT COVER.

Mar 29, 2011

Fire: 1

FRONT SEAT DESIGN IS UNCOMFORTABLE AND PUSHES IN DRIVERS BACK AT A POINT THAT MAKES THE BACK HURT. I CANNOT DRIVE FOR MORE THAN 30 MINUTES DUE TO THE PAIN. THIS ALSO HAPPENS TO MY HUSBAND, WHO IS MUCH TALLER, SO I ASSUME IT IS HAPPENING TO MANY DRIVERS. THERE ARE THREE SECTIONS ON THE SEAT BACK, AND THE MIDDLE SECTION STICKS OUT AT THE POINT YOUR BACK WANTS TO STICK OUT, NOT GET PUSHED IN, MAKING IT VERY UNCOMFORTABLE. THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR. THE DEALER LOOKED AT IT AND SAID THERE WAS NOTHING WRONG WITH THE SEAT.

May 06, 2004

SEAT BELTS

3 complaints

FRONT PASSENGER SIDE SEAT BELT DOES NOT RETRACT EFFICIENTLY. SOMETIMES THE SEAT BELT CANNOT BE USED AT ALL. IT'S A SAFETY RISK. VOLVO SHOULD REPLACE THE FAULTY SEAT BELT FOR FREE. *TR

Oct 31, 2014

FRONT SEAT BELT SHOULDER HARNESS NON-ADJUSTABLE. I AM 5"0 AND NO MATTER HOW I ADJUST THE SEAT THE SHOULDER HARNESS IS ACROSS MY NECK. THIS CAN BE VERY DANGEROUS IN A ACCIDENT. MY HUSBAND IS 5"10" AND HE HAS THE SAME PROBLEM. COMPLAINED TO DEALER AND THEY SAID JUST TO ADJUST SEAT. THAT IS NOT THE SOLUTION.

Jul 18, 2004

CONSUMER COMPLAINED ABOUT SEAT BELT PROBLEM. SHOULDER HARNESS WAS NOT ADJUSTABLE, AND THE STRAP CAME ACROSS THE DRIVER'S NECK. THE DRIVER WAS 5'2" TALL, AND THE SEAT WAS RAISED AS HIGH AS IT COULD GO. HOWEVER, THE SEAT BELT STILL CAME ACROSS THE NECK OF THE DRIVER. *AK *LA

Apr 20, 2004

ELECTRICAL SYSTEM,ENGINE

2 complaints

THIS COMPLAINT IS FOR A 2004 VOLVO XC70. THIS CAR HAS SOME SERIOUS PROBLEMS WITH ITS VARIOUS MODULES. WHEN DRIVING ON A BUSY INTERSTATE HIGHWAY, THE CAR JERKED AS IF THE TRANSMISSION WAS SLIPPING. AFTER THIS A WARNING LIGHT STATING "BRAKE FAILURE; PULL OVER SAFELY" ILLUMINATED. CAR WENT INTO LIMP MODE WHILE ON THE HIGHWAY IN FAST-MOVING TRAFFIC. GOT CAR TO A PARKING LOT AND WAITED ABOUT 30 MINUTES. CAR STARTED AND I WAS ABLE TO DRIVE IT HOME, ALTHOUGH BEING ABOUT 50 MILES AWAY. CAR WENT IN TO LIMP MORE AGAIN DURING DRIVE AND LOST ALL DASH INDICATORS, INCLUDING TURN SIGNALS, SPEEDOMETER AND ODOMETER. LIGHT FOR "CHECK ENGINE" WAS ILLUMINATED. AFTER MECHANIC RESET CODES, HE STATED THAT IT MIGHT BE THE ECM OR TCM. I SENT OFF THE ECM FOR DIAGNOSIS AND IT CAME BACK WITHOUT ANY ERRORS. I THEN SENT OFF THE TCM AND LEARNED THAT IT NEEDED REPAIR. AFTER RECEIVING THE REPAIRED TCM UNIT, WE RE-INSTALLED AND CAR DROVE FOR A COUPLE OF DAYS. I TOOK THE CAR FOR A 6-HOUR ROUND TRIP DRIVE THIS PAST WEEKEND AND HAD ONE INCIDENT OF THE JERKING, BUT WITHOUT ANY OTHER ISSUES. AFTER LETTING THE CAR SIT IN THE DRIVE FOR AROUND 20 MINUTES, I TRIED STARTING IT ONLY TO GET ANOTHER "CHECK ENGINE" LIGHT AND INOPERABLE DASH INDICATORS (SPEEDOMETER, ODOMETER, TURN SIGNALS, ETC.). TOOK THE CAR TO A VOLVO DEALERSHIP TODAY FOR A DIAGNOSIS. THEY STATED THAT THERE WAS NO CONTACT OCCURRING WITH THEIR COMPUTER DIAGNOSTIC SYSTEM. THEY RECOMMENDED A REPLACEMENT OF THE CEM AS A FIRST STEP WITH NO GUARANTEE THAT THE PROBLEM RESIDES IN THE THAT MODULE. THAT PART INSTALLED IS OVER $1,100. THIS IS MY FIFTH VOLVO, AND UNDOUBTEDLY, THE WORST YET. I AM CONSIDERING JUNKING IT AND LEAVING VOLVO IN MY PROVERBIAL REAR VIEW. IT IS ASTOUNDING THAT VOLVO HAS NOT OFFERED A RECALL AS THIS IS CLEARLY A SAFETY HAZARD. PERHAPS IT TAKES PEOPLE DYING FOR CAR COMPANIES TO OWN UP TO FAULTY BUILDING.

Jun 26, 2018

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,645.

Jun 11, 2015

UNKNOWN OR OTHER

2 complaints

I HAVE HAD THE SAME FAILURE 3 TIMES WITH THIS CAR. STARTED CAR UP AFTER IT WAS SITTING IN PARKING LOT ON A VERY HOT DAY. WITHIN 1-2 MILES STARTED EXPERIENCING INABILITY TO ROLL WINDOWS UP OR DOWN, CAR STARTED LOSING POWER AND INSTRUMENT CONTROL PANEL WENT BLANK. I WAS ABLE TO GET THE CAR SAFETY OFF THE ROAD. IT WOULD NOT START UNTIL THE NEXT MORNING. IT HAS BEEN TOWED TWICE. THE LAST TIME TO A VOLVO DEALER WHO COULD NOT REPLICATE THE FAILURE; NO CODES WERE STORED OR FOUND. THE CAR IS BACK TO RUNNING GREAT...UNTIL THE NEXT TIME IT DIES.

Sep 01, 2016

I WAS DRIVING ALONG THE HIGHWAY AND SUDDENLY MY CAR JUST QUIT RUNNING...IN THE MIDDLE OF A BUSY HIGHWAY...I DIDN'T KNOW WHAT TO DO...2 NICE MEN PUSHED ME OVER INTO THE TURN LANE TO BE OUT OF THE ROAD...MY WINDOWS WORKED, LIGHTS AND SO I KNEW IT WASN'T THE BATTERY...IT JUST WOULDN'T START....ACTUALLY THIS HAD HAPPENED A COUPLE OF WEEKS BEFORE, HOWEVER, AFTER LETTING IT SIT ABOUT 5 MIN. IT STARTED UP AND I WAS ABLE TO GET HOME...I THOUGHT MAYBE IT OVERHEATED BUT NONE OF THE WARNINGS WENT ON...SO I IGNORED IT AND WISH I WOULDN'T HAVE AS WE HAD TO LEAVE MY CAR IN A VACANT LOT OFF THE HIGHWAY FOR TWO DAYS AS IT WAS THE 4TH OF JULY HOLIDAY AND NO ONE WAS WORKING...WE WENT BACK TO CHECK TO SEE IT ON JULY 5, AND IT STARTED UP...AS I WAS DRIVING HOME (JULY 5)SUNDAY...IT QUIT AGAIN AT A STOP SIGN WHERE I HAD NO PLACE TO TURN OFF...OF COURSE, THE STEERING LOCKED WHEN THE CAR STOPPED...IT WAS SCARY...I THEN WAITED FOR ABOUT 5 MIN. AND IT TURNED OVER AND STARTED AGAIN...I DROVE FAST TO GET HOME (ABOUT 4-5 MILES) AND MADE IT HOME...SO RELIEVED AS IT IS VERY SCARY TO BE STUCK IN THE MIDDLE OF A BUSY HIGHWAY AND ROAD. LUCKILY MY HUSBAND WAS FOLLOWING ME SO I WASN'T ALONE...I AM OVER 65...I LIKE MY CAR BUT CAN'T BE BURDENED WITH A PROBLEM LIKE THIS...

Jul 05, 2015

ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I HAVE BEEN BRING MY CAR TO A VOLVO DEALER IN MY AREA FOR ABOUT 6 YEARS. I THOUGHT THAT I COULD TRUST THEM. STARTING IN 2014 I NOTICED THAT THE TRACTION CONTROL LIGHT WOULD APPEAR WHEN DRIVING DURING WET CONDITIONS AND IF I HIT A POTHOLE OF WHICH WE HAVE MANY HERE. I TOLD THE DEALERSHIP ABOUT THIS ON TO 2 DIFFERENT VISITS. BOTH TIMES THEY SAID THEIR WAS NO PROBLEM. WHEN I TOOK MY CAR TO AN INDEPENDENT REPAIR SHOP FOR A SECOND OPTION FOR AN ALTOGETHER DIFFERENT ISSUE, IT WAS DISCOVERED DURING A TEST DRIVE BY THE LEAD MECHANIC THAT MY CAR WAS NOT DRIVING IN AWD. THAT VOLVO DEALERSHIP AND THEIR MECHANICS PUT, ME AND MY FAMILY IN DANGER. UNFORGIVABLE. THIS ISSUE(S) OCCURRED WHILE DRIVING (IN MOTION) IN HEAVY TRAFFIC AS I LIVE IN A LARGE CITY AND WITH ELDERLY PASSENGERS AS I WAS A VOLUNTEER DRIVER FOR THE ELDERLY.

Apr 12, 2016

I HAVE A 2004 VOLVO XC70 WITH ONLY 53,000 MILES.ON JUNE 20TH, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF 20 MINUTES LATER. THE NEXT DAY AFTER DRIVING FOR ABOUT 20 MINUTES, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS, AND IT FINALLY STOPPED SO I PUSHED IT ON TO THE CLOSEST PARKING SPOT. THE LIGHT WENT OFF F4 HOURS LATER AND I WAS ABLE TO DRIVE IT HOME. I THEN TOOK IT INTO THE SERVICE DEALER. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE ACTUATOR APPEARED. THEY WERE GOING TO CHARGE ME OVER $1,000 UNTIL I INSISTED THAT IT WAS COVERED UNDER THE 7 YEAR EXTENDED FACTORY WARRANTY PLAN. IT IS NOW GETTING FIXED AND SHOULD GET IT BACK TOMORROW BUT I HAVE READ ONLINE THAT THIS HAPPENS QUITE A BIT WITH THIS MODEL. I AM VERY SCARED TO DRIVE IT AGAIN ESP SINCE I HAVE A 5 YEAR OLD DAUGHTER. THE LAST THING I NEED IS TO HAVE THE CAR STALLED ON ME ON THE FREEWAY IN THE MIDDLE OF TRAFFIC. HELP! CAN MY CAR BE COVERED UNDER THE LEMON LAW? *TR

Jun 24, 2009

VEHICLE SPEED CONTROL

2 complaints

CAR BEGAN LURCHING/CHUGGING FORWARD AS I TRIED TO ACCELERATE ONTO THE HIGHWAY, REMINISCENT OF SPARK PLUG PROBLEMS, EXCEPT THAT THE PLUGS WERE REPLACED THE DAY BEFORE. CAR SLOWED TO "LIMP" MODE AND "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON. AFTER SHUTTING THE CAR OFF, WAITING A MINUTE OR TWO, I WAS ABLE TO START IT AND DRIVE WITHOUT PROBLEMS. THE EXACT SAME THING HAPPENED EXACTLY ONE WEEK LATER. I TOOK IT IN TO THE DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG--NO CODES WERE COMING BACK ON THE COMPUTER AND THAT IT WAS A WEATHER RELATED ISSUE. LESS THAN ONE WEEK AFTER GETTING IT BACK IT DID THE SAME THING, THANKFULLY, AFTER I CROSSED A MAJOR ROAD. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AS DID THE "ENGINE SYSTEM SERVICE REQUIRED" MESSAGE. ACCORDING TO THE DEALER, THE THROTTLE CONTROL NEEDS TO BE CLEANED AND POSSIBLY THE MASS AIRFLOW SENSOR NEEDS TO BE REPLACED. I THOUGHT VOLVO HAD FIXED THIS ON '02 AND LATER. GUESS NOT. THIS ISN'T JUST AN INCONVENIENT PROBLEM, IT'S HIGHLY DANGEROUS. I WAS FORTUNATE ENOUGH THE THREE TIMES THAT THIS HAPPENED (WITHIN 3 WEEKS) TO BE ABLE TO PULL OVER AND OUT OF TRAFFIC. HAD I BEEN IN HEAVIER TRAFFIC, I EASILY COULD HAVE BEEN IN AN ACCIDENT OR WORSE ON THE HIGHWAY. *TR

Feb 03, 2009

VEHICLE ACCELERATES WITHOUT WARNING CAUSING LOSS OF CONTROL. *AK THE SUDDEN ACCELERATION CONDITION OCCURRED MOSTLY AFTER THE VEHICLE WAS PLACED IN REVERSE TO PARALLEL PARK. *TS *NLM

Oct 24, 2003

SERVICE BRAKES, HYDRAULIC

2 complaints

NOTICED THAT THE BRAKES HAD BECOME SOFT AND BREAKING WAS LESS EFFECTIVE. PEDAL WAS LOOSE AND THERE WAS A NOISE. WE BROUGHT THE CAR TO THE DEALER FOR RECTIFICATION. *TR

Dec 05, 2007

THE CONSUMER INDICATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE. THE CONSUMER WAS DRIVING INTO TOWN, APPLIED THE BRAKES AND HIT THE GAS PEDAL AT THE SAME TIME. THE CONSUMER CONTACTED VOLVO BUT REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECT. *AK *SC *JB

Aug 19, 2004

SEATS,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

My car kept getting a light for its coolant levels despite me filling it with proper coolant-I noticed a leak of coolant on the ground & upon getting it inspected from an independent service center, they told me the issue was my radiator so we got the part to fix it and a week later fixed the radiator and I didn’t get the light for coolant again. Although the independent service center told me that i actually had a fuel leakage due to my pump and described the issues I’ve been having with my car for a few months as signs to what problems this is causing, this meaning a funky fuel smell, my car struggling to fully turn on-needing multiple tries to actually fully turn on etc. this puts my safety at risk because fuel leakage is extremely dangerous for multiple reasons. Not inspected by manufacturer police or insurance reps. Other than the coolant light issue and the noticed continued leak after the coolant leakage was fixed. After looking into this issue online I found a recall notice from VOLVO and called them and they claimed my car wasn’t on this recall notice but my year and model is indeed listed and since im having the same problem as the recall listed its concerning me.

Jun 08, 2025

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

1 complaint

THE PROBLEM IS THIS HAPPENED TO MY VOLVO TOO SEE RECALL BELOW..IT IS NOT RIGHT THAT ONLY CERTAIN VIN HAD THE RECALL WHEN MY FUEL PUMP IS CRACKED TOO! THIS SEEMS TO BE A DEFECT ON ALL 2004 XC70S AND NOT JUST VEHICLES IN THE SOUTH. WHEN I FOUND OUT ABOUT THE PROBLEM, I GOOGLED IT AND 100S OF COMPLAINTS ARE ON BLOG SITES. THE GOVERNMENT NEEDS TO DEMAND VOLVO RECALL ALL 2004S WITH THIS PROBLEM. IN MICHIGAN WE HAVE EXTREME TEMPS IN WEATHER TOO! GAS FUMES WERE LEAKING IN MY BACKSEAT WHERE THE KIDS SIT. SOMEONE COULD HAVE DIED! I WANT A RECALL ON ALL VOLVO'S HAVING THIS PROBLEM. VOLVO NEEDS TO TAKE CARE OF ALL THE CARS NOT JUST SOME OF THEM. DOING THE ONES ONLY IN THE SOUTH IS A JOKE! EVEN MY MECHANIC COULDN'T BELIEVE IT. THE NHTSA IS SUPPOSE TO PROTECT ALL CONSUMERS! HERE IS THE RECALL THAT MY VEHICLE WAS NOT PART OF BUT ITS THE SAME ISSUE AND PROBLEM: VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE. *TR

Dec 06, 2016

ELECTRICAL SYSTEM,SEATS

1 complaint

THIS REPORT IS FOR MY 2004 VOLVO FOR WHICH I AM ORIGINAL OWNER AND ONLY HAS 35500 MILES. MY SEAT CAUGHT ON FIRE WHILE DRIVING YESTERDAY. I GOT THE FIRE OUT AND AM TOLD THAT THE SEAT WARMER DRIVER SIDE IS WHAT CAUGHT ON FIRE. IS THERE A RECALL FOR THIS OR DOES IT COME UNDER WARRANTY PERHAPS.

Jan 16, 2016

Fire: 1

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FOUND OUT TODAY THAT MY CAR HAS A CRACK IN THE FUEL PUMP AFTER SMELLING GAS THE LAST FEW DAYS. THERE WAS A RECALL FOR 2001-2005 XC70'S (JAN. 2010) WHERE THE FUEL PUMP CAN DEVELOP CRACKS IN THE FLANGE WHEN EXPOSED TO HOT TEMPS AND (THERMAL CYCLING) COMBINED WITH VARYING FUEL GRADES. CHECKED WITH THE DEALER AND WAS TOLD CONNECTICUT WAS NOT ONE OF THE STATES COVERED BY THIS RECALL. WHY NOT AND HAVE THERE BEEN OTHER COMPLAINTS FROM STATES NOT COVERED IN THE ORIGINAL RECALL. A CAR FIRE CAN BE A DEFINITE RESULT OF THIS FUEL LEAK AND SHOULD BE COVERED IN ALL STATES. *TR

Mar 30, 2015

VISIBILITY,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO DEALER, WHO ATTEMPTED TO REMOVE THE WATER MOISTURE WITH A CLEANER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Sep 10, 2014

SUSPENSION,WHEELS

1 complaint

WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY. IN FACT, VOLVO USES THE TERM SAFETY IN ALL IT'S ADVERTISING. THIS IS A GRAVE FLAW AND I ASK NHTSA TO INVESTIGATE WEATHER THIS IS A COMMON FLAW IN THE 2004 VOLVO XC70 AND OTHER VOLVO'S WITH THIS COIL SPRING. *TR

Mar 27, 2014

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.

Sep 22, 2013

SERVICE BRAKES

1 complaint

WHILE BACKING OUT OF A PARKING PLACE, I FELT A SENSATION OF GOING OVER A BUMP. I STOPPED THE CAR AND EXAMINED AROUND AND UNDER THE CAR. NO OBJECT OR "BUMP" ITEM WAS SEEN. I DROVE SLOWLY AND EXPERIENCED METALLIC NOISES COMING FROM THE CAR. UPON HAVING THE CAR CHECKED BY MY REGULAR GARAGE, IT WAS DETERMINED THAT THE EMERGENCY BRAKE HAD BROKEN. I HAVE HAD IT REPLACED (VERY EXPENSIVE) AND THE MECHANIC SAID HE HAD NEVER SEEN THIS TYPE OF EMERGENCY BREAK DAMAGE BEFORE. OTHER OWNERS OF THIS VEHICLE MAY BE HELPED BY THIS INFORMATION. *TR

Apr 03, 2013

TIRES

1 complaint

TL* THE CONTACT OWNS A 2004 VOLVO XC70 EQUIPPED WITH GOOD YEAR ASSURANCE TRIPLETRED TIRES, SIZE 215/65/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THEN COASTED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HER THAT THE TIRE WAS DEFECTIVE AND THAT THE IRE POSSIBLY WAS NOT PROPERLY INFLATED, CAUSING THE FAILURE. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

Apr 22, 2011

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER SHE TRIED TO DECELERATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE ABS MODULE AND IT NEEDED TO BE REPLACED. THE REPAIRS FOR THE ABS MODULE HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 02/07/11 *BF UPDATED 02/14/11

Dec 13, 2010

STEERING,VISIBILITY

1 complaint

SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB

Dec 19, 2004

EXTERIOR LIGHTING

1 complaint

THE NEW XENON HEADLIGHTS ON OUR VOLVO XC70 PROVIDE VERY POOR LIGHT IN LOW BEAM MODE WHEN GOING DOWN HILL. WE HAD A NEAR COLLISION DUE TO NOT BEING ABLE TO SEE FAR ENOUGH AHEAD OF THE VEHICLE. THE LIGHTS ARE UNSAFE, ESPECIALLY GOING DOWN HILL. WE HAVE CONTACTED VOLVO ABOUT THIS PROBLEM, THEY STATE THAT THE LIGHTS MEET GOVERNMENT STANDARDS AND THERE IS NO ISSUE. *LA

May 30, 2004

TIRES,SEATS,EQUIPMENT

1 complaint

I JUST PURCHASED A NEW C70 VOLVO AND I AM HAVING SOME PROBLEMS ALREADY. (1) THERE WAS A LITTLE SNOW ON THE GROUND FROM A SNOW DRIFT AND THE VEHICLE WOULD NOT STOP WHEN I PRESSED THE BRAKE PEDAL. THE CAR WAS SLIDING ALL OVER THE PLACE AS IF I WAS ON OIL AND AS THOUGH THE TIRES WERE NOT TOUCHING THE GROUND. SUBSEQUENTLY, I CALLED THE CORPORATE OFFCE 800.452.1552 AND THEY SAID THAT IT'S BECAUSE I HAVE 17 IN LOW PROFILE TIRES ON THE CAR WHICH TENDS TO GET ON TOP OF THE SNOW AND NOW SUGGESTS THAT I PURCHASE 15 IN SNOW TIRES. IS THIS GOING TO BE A PROBLEM IN THE RAIN AS WELL? I ALREADY SPENT $45,000! (2) BECAUSE OF THE DESIGN OF THE CONVERTIBLE TOP, I CAN'T SEE OUT OF THE BACK RIGHT SIDE. THE COMPANY TOLD ME TO READJUST MY MIRRORS AND SAID THAT THE VIEW IS LIMITED IN ALL CONVERTIBLES. I ALMOST HIT SOMETHING BACKING OUT OF A SPACE BECAUSE I COULDN'T SEE (ENTIRE AREA COVERED W/THE BLACKTOP MATERIAL). WHY CAN'T THEY INSERT A SMALL PLASTIC-LIKE WIDOW THERE? (3) THE BACK OF MY DRIVER'S SEAT KEEPS LOCKING UP WHEN I PULL IT FOWARD TOWARDS STEERING WHEEL. BY DOING SO, I CAN'T GET INTO THE CAR. IT DOESN'T MATTER IF THE ENGINE IS RUNNING OR NOT. IT HAPPENED 2 TIMES ALREADY AND ONCE I WAS IN THE MIDDLE OF THE STREET BLOCKING TRAFFIC. (I GOT OUT OF THE CAR AND MOVED THE SEAT BACK TO PUT SOMETHING IN THE BACK AND THAT'S WHEN IT GOT STOCK). SOMETIMES, THE SEAT MOTOR WORKS AND OTHER TIMES IT DOES NOT. WHEN I BOUGHT THE CAR, THEY KEPT IT AN ADDITIONAL TWO DAYS BECAUSE THERE WAS A PROBLEM W/THE FRONT SEAT CONTROL MODULE AFFECTING THE DRIVERS SIDE SEAT. THEY ASSURED ME THAT I WAS NOT GETTING A DEFECTIVE VEHICLE. A SERVICE PESON TOLD ME THAT IT'S A REGULAR PROBLEM AND THAT DRIVERS JUST DON'T KNOW HOW TO MOVE THE SEATS PROPERLY. CORPORATE TOLD ME THAT THERE IS NO RECALL AND THAT THE LOCAL LAWS WOULD DETERMINE IF VOLVO COULD BUY MY CAR BACK. DO I HAVE TO WAIT FOR AN ACCIDENT BEFORE NHTSA INVESTIGATES?*AK

Feb 20, 2004

2004 VOLVO XC70 Problems & Complaints

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