2004 VOLVO XC90 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
462
Complaints Reported
Complaints by Component
POWER TRAIN
107 complaints
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE TRANSMISSION FAILED TO SHIFT OUT OF THIRD GEAR. THE CONTACT WAS ALSO ALERTED TO A MESSAGE DISPLAY WHICH INDICATED A TRANSMISSION FAILURE. ADDITIONALLY, THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL. NIELLO VOLVO CARS SACRAMENTO LOCATED AT 4609 MADISON AVE, SACRAMENTO, CA 95841, (916) 488-2400), WAS CONTACTED BY PHONE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Jan 10, 2020
THE VOLVO HAS CONSTANT ISSUES WHEN SHIFTING AND GETTING STUCK IN A SPECIFIC GEAR. ALSO IT WILL DECIDE TO DOWN SHIFT OUT OF KNOW WHERE. I CAN BE DOING 55 ON THE HIGHWAY THEN IT SLAMS INTO 3RD AND I LOSE CONTROL OF THE VEHICLE ALMOST MAKING ME CRASH. MECHANICS DO NOT SEE ANYTHING WEONG WITH THE TRANSMISSION IE ITS GOING BAD BUT SOMETHING IS MAKING THE VEHICLE DO THIS. SOFTWARE POSSIBLY TCM NOT WORKING PROPERLY BUT MY MECHANIC ALSO INSEPECTED THAT. AFTER MUCH RESEARCH IT SEEMS TO BE A VERY WELL KNOWN AND UNSAFE CONDITION.
Apr 29, 2019
TRANSMISSION DOES NOT SHIFT CORRECTLY. NUMEROUS OF PROBLEMS INVOLVING OTHERS. NEEDS TO BE REPLACED. ON HIGHWAY DID NOT WANT TO GO DURING RUSH HOUR TRAFFIC. COULD OF BEEN SERIOUSLY INJURED BY ONCOMING TRAFFIC WHEN THEY OBVIOUSLY KNOW THAT THE TRANSMISSION IS A PROBLEM
Jun 28, 2018
WHEN I BROUGHT MY CAR TO RAMSEY VOLVO FOR SERVICE, VOLVO RECOMMENDED THE ANGLE GEAR RESEAL SERVICE BECAUSE THE ANGLE GEAR BOX IS LEAKING AS SHOWN IN THE ATTACHED PICTURE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A VERY COMMON ISSUE WITH ALL VOLVO XC90S, SO MUCH SO THAT IT CAN BE CLASSIFIED AS A MANUFACTURER DEFECT, AND QUALIFIES AS A RECALL IN MY OPINION. THE ANGLE GEAR BOX IS AN UNDISTURBED PART AND IS SUPPOSED TO BE SEALED FOR THE LIFETIME OF THE CAR. WHEN THE FLUID IN THE ANGLE GEAR BOX IS COMPLETELY LEAKED OUT, WHICH IS SOMETHING WITH NO INDICATION WHATSOEVER, THE CAR WOULD LOSE ALL WHEEL DRIVE ACCORDING TO VOLVO. WHEN THAT HAPPENS IN A SLIPPERY SITUATION WITH ICE OR SNOW, THE CAR IS MOST LIKELY TO LOSE CONTROL AND WOULD LEAD TO A SERIOUS ACCIDENT WITH POTENTIAL LOSS OF LIVES. I WOULD LIKE VOLVO TO VOLUNTARILY RECALL ALL VOLVO XC90S TO FIX ALL LEAKING ANGLE GEAR BOXES SO NO LIVES WOULD BE LOST.
Feb 26, 2018
TRANSMISSION IS DEFECTIVE AND FAILS EVERY 50,000 MILES WITHOUT WARNING WHICH COULD LEAD TO AN ACCIDENT AS VEHICLE BECOMES INOPERABLE (STOPS AND CANNOT BE MOVED) THIS IS THE 3RD TRANSMISSION INSTALLED IN THE VEHICLE BY VOLVO. EACH OF THE TRANSMISSIONS HAVE FAILED AROUND 50,000 MILES WITHOUT WARNING.
Jan 09, 2017
+ 102 more complaints for this component
ELECTRICAL SYSTEM
84 complaints
Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has happened numerous times and it is unsafe to drive without a speedometer, tachometer, odometer fuel gauge, and temperature gauge. It has now stopped altogether. Gauges just sit there and bounce
Mar 09, 2025
Unknown..but water accumulated under the passenger seat under the amp and electrical components after a storm or rainy day.and its a lot of water when I brake i can hear a water fall..and water rushing and moving along the bottom. Of the car as I am steering im worried that the wiring and electrical will be damaged by water exposure the battery always dies wires soaked and sitting in water underneath passenger and never can completely get the moisture smell out of front seat area..mildew..why is this water leaking or not draining correctly ??
Mar 17, 2023
On May 26, 2022, I was stuck in traffic for four hours, and the car's CEM (central electronic module) overheated causing the dashboard to shut down three times, meaning I lost all instrument readings. After each time the dashboard shut down, I had to pull over and reset fuse #27 to have the dashboard come back online temporarily. Because the CEM was already overheated due to its design flaw with improper ventilation, the dashboard would shut down again and again. A Google search would show this is a very common issue for 2004 Volvo models and before. Driving without any instrument readings is totally unsafe. I strongly urge you to force Volvo to issue a recall for 2004 and before models and fix the CEM overheating problem.
Jun 01, 2022
THE CAR IS LEAKING A SUBSTANTIAL AMOUNT OF WATER MY DRIVER AND PASSENGER SIDE FLOODS WITH WATER. NOW WHEN I BRAKE I CAN HEAR SO MUCH WATER MOVING BACK AND FORTH. I HAVE WATER DAMAGE ON THE ROOF OF MY CAR FLOOR IS DAMAGED SO BADLY. JUST WAITING ON ELECTRIC PROBLEMS TO ARISE. THIS HAS HAPPENED OVER 5 TIMES... SUNROOF DOES NOT OPEN SO SECURITY ALERT AS WELL. THE CAR HAS BEEN STATIONARY PARKED IN THE PARKING LOT OF OUR TOWNHOUSE 0
May 04, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO JERK AND THE INSTRUMENT PANEL FAILED. THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED FREQUENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS IT TOOK SEVERAL ATTEMPTS TO START TO VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Oct 09, 2015
+ 79 more complaints for this component
FUEL SYSTEM, GASOLINE
37 complaints
The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormally strong gasoline odor. The contact's wife was able to continue driving the vehicle; however, the failure would return after refueling or on rainy days. The contact related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000.
Nov 09, 2022
The contact owns a 2004 Volvo XC90. The contact stated that after his wife started the vehicle, she smelled the odor of gasoline. The contact had been advised by his wife that the vehicle was taking longer to start up and sometimes required two or three attempts to start the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline). The failure mileage was approximately 212,000.
Oct 03, 2022
THERE IS A VERY STRONG SMELL OF GAS WHILE DRIVING AT ALL SPEEDS. THE SMELL GETS WORSE ON THE RIGHT HAND REAR PASSENGER SEAT WHEN PARKED. I TOOK IT IN FOR DIAGNOSIS AND WAS TOLD THERE IS A LEAK ON TOP OF THE FUEL PUMP. I CALLED TO VOLVO OF NORTH AMERICA SEE IF THERE IS A RECALL. THE LADY I TALKED TO WAS VERY NICE AND SEAMED KNEW EXACTLY WHAT I WAS TALKING ABOUT. IF THIS A PROBLEM WHY IS THERE NO RECALL IN ALL STATES IN USA. *TR
Nov 02, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING, THERE WAS A STRONG ODOR OF FUEL IN THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 132,000.
Jul 29, 2016
2004 VOLVO XC90. CONSUMER WRITES IN REGARDS TO A BROKEN FUEL PUMP AND LEAKING GAS. *SMD THE CONSUMER NOTICED A STRONG GAS SMELL IN THE GARAGE. THE CONSUMER DISCOVERED RECALL # 09V483000. HOWEVER, HE WAS NEVER INFORMED. *JB
Mar 10, 2015
+ 32 more complaints for this component
FUEL/PROPULSION SYSTEM
28 complaints
Few days ago I came home, parked the car inside the garage and went inside. An hour later I went to the garage for something and noticed a very strong gasoline odor coming from the car. It is not coming from the reservoir and I did not put any fuel recently, so it can't be explained with a fuel spill. I suspect it is coming from the fuel pump. I as hoping or it to goo away, but it did not. It has been a week already.
May 16, 2023
INSIDE SMELLS OF GASOLINE AFTER STARTING, AND WHILE DRIVING. PERSISTENT. NAUSEATING WHILE DRIVING. WINDOWS MUST BE LET DOWN WHILE DRIVING.
Apr 08, 2021
THE FUEL PUMP UNDER THE BACK SEAT IS CRACKED AND LEAKING FUEL. THIS IS REFERENCED IN NHTSA RECALL NUMBER 09V483000. O'STEEN VOLVO IN JACKSONVILLE REFUSES TO ACKNOWLEDGE THERE WAS EVER A PROBLEM WITH THIS. IT IS ALL OVER THE INTERNET.THE VEHICLE IS NOT DRIVEABLE AS IS. THE CAR IS SOAKED WITH GASOLINE. APPARENTLY THE FUEL PUMP HOUSING DRIES OUT FROM HEAT AND CRACKS. WE NEED SOME HELP HERE. IT WOULD BE BETTER IF SOMEONE IN SAINT AUGUSTINE FLORIDA COULD DO THIS RECALL WORK FOR US AS WE REALLY DON'T WANT TO DEAL WITH O'STEEN AFTER THEY HAVE BLOWN US OFF.
Feb 16, 2021
A FEW YEARS AGO I RECEIVED A EXTENDED WARRANTY FOR A FUEL PUMP RECALL. MY FUEL PUMP IS NOW LEAKING GAS AND FILLING THE CAR WITH GAS FUMES. WHEN I CALLED THE VOLVO DEALER I WAS TOLD THAT THE EXTENDED WARRANTY WAS NO LONGER VALID AND IT WOULD COST $1,000.00 TO HAVE IT FIXED. I CALLED THE VEHICLE SAFETY HOTLINE AND WAS TOLD THAT MY VIN NUMBER WASN'T INCLUDED IN THE RECALL AND I WOULD NEED TO FILE A COMPLAINT. THE CAR IS 16 YEARS OLD AND IS IN GOOD CONDITION I FEEL THAT AS VOLVO KNOWS THAT THE FUEL PUMP IS A SAFETY ISSUE THAT ALL CARS THAT HAVE THE SAME FUEL PUMP ISSUE THAT ARE STILL DRIVING THE HIGHWAYS SHOULD BE INCLUDED IN THE RECALL. NOTHING HAPPENED OTHER THAN THE HEAVY FUEL SMELL THAT FILLS THE CAR WHEN DRIVING AND THE FUEL CAN BE SMELLED OUTSIDE OF THE CAR AFTER IT HAS BEEN TURNED OFF. I HAVE HAD THE CAR FIXED BUT THINK THAT THE FUEL PUMP ISSUE SHOULD STILL BE ADDRESSED. I DIDN'T HAVE AN ACCIDENT AND THERE WAS NO FIRE, BUT THERE COULD HAVE BEEN.
Oct 16, 2019
RAW GAS SMELL. TOLD BY DEALER MAY BE DANGERS TO DRIVE AND PARK OUT OF GARAGE SO FUMES DON'T ACCUMULATE. GARAGE HAS NATURAL GAS HEAT AND GAS WATER HEATER. SOME CARS SOLD IN OTHER STATES HAVE HAD RECALLS, UNDER VOLVO RECALL # 220. THIS CAR HAS BEEN USED IN SOME STATES NAMED IN SUMMER MONTHS. I AM ORIG OWNER.
Apr 09, 2019
+ 23 more complaints for this component
SUSPENSION
13 complaints
I KEEP GETTING THAT THE ANTI-SKID NEEDS TO BE SERVICED BUT WHEN I GOT IT CHECKED THEY REPORTED THAT THEY COULDNT FIND ANYTHING WRONG WITH THE ANTI-SKID AND THE ERROR IS CONSTANTLY LIT IN THE SERVICE WINDOW OF THE VEHICLE. I CAN FEEL THE DIFFERENCE WHILE DRIVING IN WET CONDITIONS. IS THERE ANYTHING SPECIFIC THEY SHOULD LOOK FOR OTHER THAN ADVISING ME THAT ITS PROBABLY A SENSOR. I DON'T FEEL SAFE DRIVING IN RAIN.
Jan 05, 2019
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END OF THE VEHICLE INDEPENDENTLY TRAVELED OUT OF LANE. IN ADDITION, THE ANTI SKID WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. KMJ
Feb 04, 2015
ADD ME TO THE GROWING LIST OF XC90 OWNERS THAT HAVE EXPERIENCED THE REPLACEMENT OF FRONT AXLES AND REAR WHEEL BEARINGS. MY 2004 XC90 HAS LESS THAN 50K MILES AND BOTH OF THE AFOREMENTIONED ITEMS WERE REPLACE AT A COST OF $2K......THIS SEEMS A BIT OF EXCESSIVE FOR VEHICLE THAT IS MARKETED UNDER THE BANNER OF SAFE AND RELIABLE..."BUILT FOR LIFE." *TR
Jan 07, 2009
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE TIRE DETACHED FROM THE AXLE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE AXLE AND BALL JOINT FAILED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 67,000.
Nov 25, 2008
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE THE VEHICLE WAS BEING EXAMINED, THE CONTACT WAS INFORMED THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. PRIOR TO THIS INFORMATION, HE NOTICED THAT THE TIRES ON THE VEHICLE WERE WEARING FASTER THAN EXPECTED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Oct 08, 2008
+ 8 more complaints for this component
EXTERIOR LIGHTING
12 complaints
I AM PAYING FOR THE THIRD LIGHT BALLAST IN THIS VOLVO 700-1000 DOLLARS EACH TIME. I KNOW THIS HAS BEEN REVIEWED BY YOUR ORGANIZATION IN 2010 IT IS ONLINE. LET ME TELL YOU WHAT HAPPENS. WHEN THE BALLAST FAILS THE HEADLIGHT GO OFF. SOMETIME 1 LIGHT, SOMETIMES BOTH. I WAS ON THE HIGHWAY AT NIGHT, THE PAST TWO TIME THAT THE LIGHTS WENT OFF. GUESS WHAT, THERE IS NO BACK UP LIGHT . SO I HAD TO DRIVE TO THE NEXT EXIT IN TOTAL FEAR OF CRASHING DURING THE RAIN. OH, AND I DID PULL OVER IN THE SIDE PROBLEM THERE WAS NO SHOULDER, CONSTRUCTION. ALL YOU NEED TO LIGHT A BULB IS A FEW WATTS, THE BALLAST SYSTEM IS A JOKE AND COSTLY. IT WILL RESULT IN SOMEONE CRASHING AND DEATH. PLEASE DO NOT IGNORE THIS , CHECK ONLINE YOU WILL SEE THIS IS A VERY COMMON PROBLEM IN THIS MODEL AND YEAR. OH , ALSO HAD THE TRANSMISSION RECALLED . MINE FAILED AT 75000 MILES , STILL PAID 1500 FOR THE WORK NICE COMPANY. *TR
Dec 07, 2014
DRIVING ALONG A RURAL ROAD IN E. OREGON AT AROUND 7:30 PM AND ALL FRONT LIGHTS WENT OUT AT ONCE (ALL OF THEM). THIS CAUSED A DANGEROUS SITUATION AS WE WERE NOT IN A CELL PHONE AREA AND HAD TO SLEEP IN CAR OVERNIGHT AND DROVE OUT OF AREA AT DAYLIGHT THE NEXT DAY. THE CAR WORKED FINE EXCEPT FOR A COMPLETE LIGHTING FAILURE, WHICH IS IMPORTANT AS YOU ARE DRIVING DOWN COUNTRY ROADS IN THE DARK. *TR
Nov 13, 2014
BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. I WAS ON INTERSTATE 77 BOTH LIGHTS WENT OUT DIDN'T KNOW IT UNTIL I WAS BEHIND A CAR THE ONLY LIGHTS WERE ON WERE MY FOG LIGHTS. *TR
Nov 06, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AT NIGHT, THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY FAILED TO ILLUMINATE. IN ADDITION, THE LOW BEAM WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ACTIVATED THE FOG LIGHTS IN ORDER TO CONTINUE DRIVING. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Jul 31, 2012
HEADLIGHTS GO ON AND OFF, DON'T WORK CONSISTENTLY. SOMETIMES BOTH WORK, SOMETIMES 1 WORKS, SOMETIMES NEITHER WORK. DEALER WANTED ME TO REPLACE BULBS BUT AT ALMOST 200.00 PER BULB I THINK THE PROBLEM IS SOMEWHERE ELSE SINCE THE BULBS DO WORK SOMETIMES. *TR
Oct 24, 2011
+ 7 more complaints for this component
STRUCTURE
10 complaints
The rear right door cannot be open from inside the car. It opens fine from outside. I am aware there is a child safety lock, but in this case the problem is somewhere else. Regardless of the child safety lock position, the door cannot be open. This is a hazard, because in case oof an accident the passenger will e trapped inside the car.
May 16, 2023
SUNROOF "EXPLODED" WHILE DRIVING ON THE HIGHWAY. NOTHING HIT IT.
Jun 21, 2016
LAST YEAR(2013) I NOTICED WHEN IT RAIN, MY DRIVER SIDE FLOOR WILL BE OCCASIONALLY DAMPED. IT WAS RANDOM AND DIDN'T HAPPEN EVERYTIME IT RAINED, SO I BLEW IT OFF. AS SPRING OF 2014 APPROACHES & THE RAIN BECOMES MORE FREQUENT IN ILLINOIS, MY DRIVER FLOOR BECOMES MORE & MORE WET, NOT DAMPED BUT SOAKING WET. PUDDLE OF WATER THAT IS. IM NOT SURE WHAT IT IS, BUT AS I RESEARCH THE PROBLEM I FIND SEVERAL COMPLAINTS OF THE ISSUE BEING A SUNROOF DRAIN ISSUE. MY ISSUE IS INCREASING & IF SOMEONE CAN PROVIDE MORE INFORMATION ON THIS IT WOULD BE GREATLY APPRECIATED, BECAUSE MY CARPET IS RUINED & SMELLY. *TR
Jun 11, 2014
ON JUNE 2013, MY INTERIOR DOOR HANDLES BOTH FRONT AND BACK ALL BEGAN TO BREAK. ALL INTERIOR DOOR HANDLES BOTH FRONT AND BACK BEGAN TO BRAKE AROUND A 2 1/2 MONTH PERIOD, AT DIFFERENT TIMES WHILE I WAS EXITING MY CAR. THIS IS RIDICULOUS. ALL HANDLES BREAKING AROUND THE SAME TIME. I HAVE TO NOW LOWER MY WINDOW AND REACH THREW THE OUTSIDE TO OPEN THE DOOR. THIS PROBLEM NEEDS TO BE ADDRESSED AND RECALLED. WHAT I HAVE READ ONLINE, I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE A NUMEROUS AMOUNT OF VEHICLES WITH THE SAME ISSUE. THIS CAN BE A HUGE SAFETY ISSUE. WHAT IS THE WINDOWS FAIL TO WORK NEXT. HOW WOULD I GET OUT OF MY VEHICLE IF THERE'S A ACCIDENT, AND I AM TRAPPED INSIDE. DOES VOLVO NOT CARE FOR THERE MISTAKES. PLEASE ADDRESS THIS ISSUE AND RECALL IT ASAP TO FIX THE PROBLEM. THIS VEHICLE IS MAKING ME SCARED TO DRIVE IT. THANK YOU VERY MUCH, AND I PRAY YOU FIX THIS ISSUE SOON, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 10, 2013
DRIVER SIDE AND REAR PASSENGER DOORS DON'T OPEN FROM INSIDE. *TR
Mar 25, 2012
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING,POWER TRAIN
8 complaints
I WAS DRIVING ON THE PARKWAY AND NOTICE A WARNING LIGHT ON THE DASH. IT STATED URGENT TRANSMISSION NEEDS SERVICE. I'VE TAKEN IT TO THE DEALER AND NEEDED TO REPLACE TRANSMISSION AND RADIATOR AMONG OTHER THINGS. *KB
Feb 02, 2012
THERE APPEARS TO BE A PROBLEM WITH THE XC90 VOLVO TRANSMISSION IN ALL YEARS. THE MESSAGE ERROR CODE GIVEN IS "TRANSMISSION SERVICE REQUIRED". THE DEALERS CLAIMS IT JUST HAS TO UPDATE THE CAR SOFTWARE TO CORRECT THE PROBLEM. HOWEVER, IF YOU CHECK THE INTERNET FOR PROBLEMS REPORTED ON THIS SAME ISSUE, YOU WILL FIND IT IS NOT JUST AN ISOLATED PROBLEM WHICH NEED TO BE INVESTIGATED. *TR
Jan 25, 2012
A RUBBING NOISE BEGAN IN LATE SEPTEMBER. I HAD AN INSPECTION AND DIAGNOSTIC AT THE DEALERSHIP ON SEPTEMBER 23RD. THEY TOLD ME THE FRONT BEARINGS AND THE LOWER ENGINE MOUNT PAD SHOULD BE REPLACED. THE NEXT DAY, WHILE I WAS DRIVING, THE TRANSMISSION SEIZED. THE CAR WAS TOWED AND THE DEALERSHIP SAID THEY HAD TO REPLACE THE TRANSMISSION AND ENTIRE COOLANT SYSTEM. THEIR DIAGNOSTIC SPECIALIST WAS UNABLE TO DETECT SUCH A CATASTROPHIC FAILURE THE DAY BEFORE IT HAPPENED. WHO KNOWS WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. VOLVO ACKNOWLEDGED THE PROBLEM BUT ONLY PAID FOR HALF OF THE PARTS AND LABOR. I STILL HAD TO COME OUT OF POCKET $3000+.
Dec 14, 2010
WE JUST PURCHASED A 2004 VOLVO XC90 T6 ON JUNE 2, 2010 FROM A PRIVATE SELLER WHO ORIGINALLY PURCHASED THE VEHICLE AND HAVE IT MAINTAINED FULLY AT RICKENBAUGH VOLVO IN DENVER. WE ARE FIRST TIME OWNERS OF A VOLVO VEHICLE. THE CAR CURRENTLY HAS 76,783 MILES ON IT. AFTER JUST OWNING THE VEHICLE FOR 4 WEEKS AND ADDING JUST 400 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT WENT ON AND WHILE DRIVING TO THE RICKENBAUGH VOLVO SERVICE STATION, A MESSAGE CAME UP WITH 'URGENT TRANSMISSION SERVICE REQUIRED'. WE WERE TOLD BY THE SERVICE MANAGER THAT THE CAR NEEDS NEW TRANSMISSION WITH RADIATOR, OIL COOLER AND OIL COOLER LINES IN THE AMOUNT OF $7,800.00. MY WIFE AND I WERE SHOCKED AND DECIDED TO TAKE THE VEHICLE HOME BECAUSE WE CANNOT AFFORD THIS EXPENSE AFTER JUST SAVING MONEY FOR A YEAR TO PURCHASE THE VEHICLE 4 WEEKS AGO. THE VEHICLE WAS FULLY SERVICED AT RICKENBAUGH AND A 75,000 MILE SERVICE WAS DONE ON MAY, 2010. WE WENT AND SEARCHED THE INTERNET FOR PROBLEMS WITH 2004 VOLVO XC90 AND FOUND THAT THERE ARE A LOT OF REPORTS OF TRANSMISSION ISSUES/PROBLEMS. PLEASE CALL ME AT [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 05, 2010
PURCHASED AN '04 VOLVO XC90 T6 ON MAY 1ST FROM A PRIVATE SELLER. DID RESEARCH ON THE VEHICLE THROUGH MSN RELIABILITY, VOLVO, ETC. ONLY ISSUE HIGHLIGHTED WAS ENGINE CONCERNS, NOT TRANSMISSION. IT WASN'T UNTIL THE TRANSMISSION WENT OUT ON JUNE 6TH THAT I FOUND NUMEROUS CONSUMER COMPLAINTS ABOUT THE TRANSMISSION GOING OUT AT AROUND 60K MILES. MINE WENT OUT AT APPROX. 57K MILES. I'VE CONTACTED VOLVO AND ASKED ABOUT RECALLS, ETC. AND WAS TOLD I SHOULD'VE DRIVEN MY CAR, OR HAD IT TOWED 40+ MILES TO THE DEALERSHIP TO HAVE IT DIAGNOSED TO THEN HAVE IT REPAIRED AT THE DEALERSHIP SO THAT I MIGHT GET A REIMBURSED. ABOUT TWO WEEKS PRIOR TO THE "TRANSMISSION SERVICE URGENT" MESSAGE ON THE DASH I RECEIVED A "COOLANT LOW STOP ENGINE." I'VE TAKEN MY VOLVO TO A CERTIFIED VOLVO REPAIR SERVICE WHERE THE COST IS GOING TO BE $5,335. THE TRANSMISSION WENT OUT AFTER GETTING OFF THE INTERSTATE AND COMING TO A STOP AT A RED LIGHT. WHEN I TRIED TO ACCELERATE THE CAR JUST WOUND. *TR
Jun 10, 2010
+ 3 more complaints for this component
ENGINE AND ENGINE COOLING
8 complaints
SIX OCCURRENCES STARTING WHEN VEHICLE (PURCHASED NEW) WAS APPROX "7 YEARS OLD AT MILEAGE 70K": WHILE DRIVING, ENGINE DIES WITHOUT WARNING. HAS BEEN CHECKED BY DEALER 3 TIMES, HAD IGNITION ASSEMBLY AND COLUMN REPLACED AFTER 2ND OR 3RD EPISODE AND PROBLEM STILL OCCURS. DEALER STATES COMPUTER CHECK DID NOT REVEAL ANY CODE TO DIAGNOSE THE PROBLEM. WHEN THE ENGINE DIES, LOSE POWER STEERING AND BRAKES, HAVE TO GLIDE TO EDGE OF STREET, PUT HAZARD BLINKERS ON, ONCE HAD TO JOLT THE CAR INTO PARK TO STOP IT. CAR RESTARTS VERY SHORTLY AFTER POWER WAS LOST. SO FAR HAPPENS AT "NEIGHBORHOOD" SPEEDS <=35 MPH. *TR
Nov 10, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, THE VEHICLE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE CONTACT RESUMED OPERATION CAUTIOUSLY. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER REGARDING THE CAUSE OF THE FAILURE. THE MALFUNCTION OCCURRED AFTER DRIVING FOR AT LEAST ONE HOUR AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
Aug 01, 2011
EARLY CATASTROPHIC ENGINE FAILURE. WE BOUGHT THIS CAR NEW IN 2004. LAST YEAR, AT APPROX 35,000 MILES, WE HAD TO REPLACE THE HEAD GASKET ($5000). TODAY I WAS TOLD BY OUR VOLVO SERVICE CENTER THAT THE ENGINE WAS BLOWN AND WE NEEDED A NEW ONE. ($12,500) THIS CAR HAS ALWAYS BEEN GENTLY DRIVEN, HAS EXTREMELY LOW MILEAGE YET HAS DEMONSTRATED THAT IT'S ENGINE IS A LEMON. *TR
Jun 06, 2011
AT 65MPH ON A HIGHWAY, THE VEHICLE REGISTERED A "ANTI-SKID SERVICE REQUIRED" FAULT MESSAGE, THEN AN "ELECTRICAL SERVICE REQUIRED" MESSAGE. THE ENGINE THEN QUIT RUNNING, THE STEERING BECAME UNRESPONSIVE AND THE VEHICLE IMMEDIATELY STARTED DECELERATING. THE BRAKING WAS VERY MUSHY AND THE CAR WAS DIFFICULT TO PULL OVER AND STOP. THE CAR WOULD NOT START. ALL THE LIGHTS AND THE BATTERY SEEM TO BE WORKING FINE. THE DEALERSHIP DETERMINED THE CEM (ENGINE CONTROL MODULE) WAS DEFECTIVE AND NEEDS REPLACEMENT.
Dec 01, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE BRAKE AND AIR BAG WARNING LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000.
Aug 23, 2010
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
I SWITCHED FROM HEADLIGHTS ON TO DAYLIGHT DRIVING LIGHTS ON. I RECEIVED A "BULB FAILURE" FOR THE DAYLIGHT DRIVING LIGHTS. I SWITCHED BACK TO HEADLIGHTS. I RECEIVED A "BULB FAILURE" FOR THE HIDS. I HAVE VERIFIED THAT THE FUSES ARE GOOD, AND THAT THERE ARE NOW NO WORKING HEADLIGHTS ON THE CAR. HAD THIS HAPPENED AT NIGHT IT COULD HAVE BEEN BAD, VERY BAD. THANK GOD IT HAPPENED DURING A SUNNY DAY AND THAT THE TEEN DRIVER WASN'T BEHIND THE WHEEL.
May 31, 2015
2004 VOLVO XC90 2.5T ...DRIVING AT ABOUT 65 MPH WITH NO WARNING ALOUD THUMP NOISE, WINDSHIELD WIPER COMES ON RADIO GOES OFF DASH LIGHTS GO OFF, LAST FOR A SEC. THEN RESUMES TO NORMAL . THIS HAS HAPPENED SEVERAL TIMES NOW, WHILE I HAVE ONLY OWNED THIS VEHICLE FOR A MONTH. TODAY IT HAPPENS AGAIN ONLY WORSE ..AFTER THE INITIAL THUMP AND JERK IT HAPPENS THREE MORE WITHIN 5 MILES THE LAST TIME I WAS GOING ABOUT 35 MPH, BIG THUMP AND JERK, WIPERS COMES ON , RADIO GOES OFF , ALL DASH LIGHTS OFF ..NO HAZARDS AVAILABLE AND I GET SEVERAL WARNINGS ON DASH BRAKE FAILURE , SRS FAILURE AND ANTI SKID FAILURE. .I TURN CAR OFF THEN BACK ON AND CONTINUE HOME...IT HAPPENS AGAIN 5 MINUTES LATER AT 15 MPH....I AM READING MANY, MANY COMPLAINTS LIKE MINE. THIS ISSUE NEEDS TO BE ADDRESSED ASAP. .I ALMOST WAS REAR ENDED TWICE. VOLVO NEEDS TO TAKE RESPONSIBILITY. *TR
Aug 18, 2014
FRONT LIGHTS GO OFF GOT A TICKET FOR THAT REASON AND ONLY THRU THAT TICKET DID I KNOW THAT THE LIGHTS GO OFF IT HAPPENS ONCE IN A WHILE AND WHEN SO I HAVE TO GO TO SIDE OF THE ROAD AND TURN CAR OFF AND TURN ON AGAIN, WONT HAPPEN FOR A PERIOD AND THEN SURPRISE IT HAPPENS AGAIN.WE BOUGHT THE CAR USED AND WE DONT KNOW IF THERE IS ANY RECALLS IT MIGHT NOT HAVE BEEN TAKEN CARE OF. *TR
Mar 03, 2013
ENGINE WARNING LIGHT ALERTED A "BULB FAILURE". REPLACEMENT OF THE HEADLAMP CARTRIDGE DID NOT FIX THE PROBLEM. SINCE THE INCIDENT HAPPENED, I NOTICED SEVERAL OTHER XC90 SUV'S WITH SAME DAYLIGHT LAMP OUT ON THE DRIVER SIDE.
May 09, 2011
MY HEADLIGHTS, DRIVING LIGHTS, PARK LIGHTS, AND TURN SIGNALS ARE NOT WORKING. THIS BEGAN WHEN I STARTED TO GO SOMEWHERE LAST NIGHT. ALL OF THESE THINGS WERE WORKING THE DAY BEFORE. THE TAIL LIGHTS, TURN SIGNALS, AND BRAKE LIGHTS ARE WORKING IN THE REAR. MY VEHICLE IS GARAGED WHEN IT IS NOT IN USE. MY RADIO, CD PLAYER, OR SATELLITE RADIO WOULD NOT OPERATE 2 DAYS AGO AND STARTED WORKING THE NEXT TIME I STARTED MY CAR. ABOUT 2 WEEKS AGO THE CAR WOULDN'T START. IT ACTED LIKE THE SECURITY SYSTEM HAD BEEN ACTIVATED AS IT WOULD CRANK, BUT NOT START. I WAITED FOR ABOUT AN HOUR AND TRIED IT AGAIN AND IT STARTED THE FIRST TIME. I HAVE CHECKED ALL FUSES. I AM TAKING IT TO THE REPAIR SHOP TODAY TO SEE IF THEY CAN FIGURE OUT WHAT IS HAPPENING. THESE PROBLEMS ARE INTERMITTENT AND DO NOT REPEAT OFTEN ENOUGH TO DIAGNOSE PROPERLY. I CAN SEE THIS BEING VERY DANGEROUS IF I WERE DRIVING AT NIGHT AND THE HEADLIGHTS WENT OUT. I LIVE IN A RURAL AREA WITH A LARGE DEER POPULATION AND IT IS HARD ENOUGH TO AVOID THEM WITH THE HEADLIGHTS WORKING. *TR
Sep 10, 2010
+ 1 more complaint for this component
AIR BAGS
5 complaints
"TAKATA RECALL" THE AIR BAG LIGHT IS ALWAYS ON. IT IS ON ALL THE TIME. I HAVE PAPER FROM THE VOLVO DEALER WAS CHECKED TO DIAGNOSTIC THE AIR BAG. I PAYED FOR IT.
Mar 30, 2017
TRAVELING ON HIGHWAY AT 65 MPH, HIT A LARGE DEER, NO AIR BAG DEPLOYMENT. THE DEER SMASHED IN THE FRONT END OF VEHICLE. *TR
Nov 04, 2014
MY HUSBAND HAD A 55MPH CRASH IN MY 2004 VOLVO XC90 ON THE FREEWAY. HE REAR ENDED ANOTHER DRIVER AT TOP SPEED, WAS SPUN AROUND SEVERAL TIMES ON THE FREEWAY AND ENDED UP FACING TRAFFIC. THE PASSENGER SIDE AIRBAG DEPLOYED, BUT THE DRIVER'S SIDE DID NOT. THE INSPECTOR FROM MY INSURANCE COMPANY SAID THERE WAS NOT REASON THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY AT THAT SPEED, OTHER THAN A DEFECT, AS FAR AS HE WAS CONCERNED. I CONTACTED VOLVO AND WAS BASICALLY GIVEN THE RUN AROUND ABOUT HOW THE AIRBAG SHOULD NOT HAVE DEPLOYED AND THAT THIS WAS PERFECTLY OKAY. I WOULD LIKE AN INVESTIGATION ESPECIALLY SINCE MY CEM SYSTEM WAS NOT OPERATING PROPERLY PRIOR TO THE ACCIDENT. I HAD AIRBAG WARNING, BRAKE FAILURE, ETC., AND THE DEALER TOLD ME A YEAR AGO THE CEM SYSTEM WAS NOT WORKING PROPERLY AND NEEDED TO BE REPAIRED AT $1300, WHICH I WAS NOT WILLING TO PAY. *TR
Jan 02, 2011
AT ABOUT 60,000 MILES WHILE THE VEHICLE, A 2004 VOLVO XC 90 T6 WAS IN OPERATION AT 55 MPH THE POWER TO THE DASH AND ALL ACCESSORIES WENT DEAD. THE HORN, THE BLINKERS, THE SPEEDOMETER (RADIO, POWER WINDOWS ETC.) ALL FAILED TO WORK EVEN AS THE CAR WAS IN OPERATION AND WAS BEING DRIVEN ON THE HIGHWAY. LATER UPON RESTART THERE WAS AN ERROR CODE IN THE DASH, IN THE ICM I BELIEVE THEY CALL IT (INFOTAINMENT CONTROL MODULE), SAYING URGENT SRS (SUPPLEMENTAL SUPPORT SYSTEM- AKA SIDE AIRBAGS) SERVICE URGENT ?OR SOMETHING TO THAT EFFECT. THE DEALER USED THEIR PROPRIETARY READER TO DECIPHER THE ERROR CODES AND WE WERE TOLD THAT THE DIM, OR DRIVER INFORMATION MODULE FOR THE SRS SYSTEM HAD GONE BAD, IT HAD A SHORT. THEY SAID IF WE DID NOT REPLACE IT THEY SAID THAT THE SHORT COULD OVERRIDE COMMUNICATION OF THE OTHER MODULES AND ELECTRONICS ON THAT SAME CIRCUIT AND WE MIGHT LOSE OTHER CONTROLS INCLUDING POSSIBLY AN UNEXPECTED ENGINE SHUTDOWN OR OTHER OPERATIONAL ABILITIES. $ 1532.00 LATER, AND LESS THAN TWO DAYS AFTER WE HAD THE SUV REPAIRED, WE HAD A REPEAT OF THE COMPLETE DASH POWER FAILURE. THIS TIME WE WERE TOO WORRIED TO TURN THE CAR OFF AND INSTEAD DROVE DIRECTLY TO THE DEALER WITHOUT A SPEEDOMETER, HORN, GAS GAUGE OR TURN SIGNALS. WE CHECKED AND THE WIPERS REMAINED OPERATIONAL. UPON RESTART AT THE DEALERSHIP THE SAME ERROR MESSAGE APPEARS- SRS SERVICE URGENT. BUT THIS TIME THE DEALER READS THE DIAGNOSTIC ERROR CODES AND TELLS US THAT IT IS LIKELY A CEM, OR CENTRAL ELECTRONIC MODULE- (ABOUT $1200.00 + TAX) BUT THEY ADD IT MIGHT BE THE DEM OR DIFFERENTIAL ELECTRONIC MODULE. IT SEEMS LUDICROUS THAT NECESSARY ELECTRONIC CONTROLS WOULD NOT HAVE PROTECTION FROM CROSS FAILURES, AND THAT A BAD DIM OR CEM WOULD PLACE THE OPERATORS AND PASSENGERS AT RISK BY KNOCKING OUT OTHER CONTROLS. OF COURSE I AM WONDERING HOW TO DETERMINE IF THE DEALER IS RIGHT THIS TIME AND EVEN MORE CONCERNED ABOUT EXPERIENCING ANOTHER BLACKOUT. *TR
Jul 14, 2010
MARCH 25, 2005 HAD WRECK, HIT REAR DRIVER'S SIDE DOOR; AIR BAGS ON DRIVERS SIDE DOOR AND DRIVER SIDE REAR DOOR DID NOT DEPLOY. VOLVO WILL NOT COOPERATE WITH CAR OWNER TO FIX PROBLEM WITH AIR BAGS. THEY SAID AIR BAGS DID DEPLOY. OWNER WOULD LIKE FURTHER RESEARCH ON SIDE CURTIN AIR BAGS. *AK
May 03, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
4 complaints
While driving on the highway "SRS urgent" text came on, also hear clicking sounds under dash on driver side, then dashboard indicator lights completely disappear (speed, fuel, temperature, etc) . Extremely hot under driver side dash. Fortunately, still able to steer and brake. This has happened twice now. Mechanic believes most likely CEM failure or DIM failure. My vehicle also has a wet A-pillar fabric (Volvo forums indicate possible cause of failure). I removed drivers A-pillar and found a clogged drain tube from the sunroof. However, did not notice any obvious signs of water inside the vehicle, though it hasnt rained for over a month when this happened.
Nov 12, 2021
ON TWO SEPARATE OCCASIONS, OUR VEHICLE WOULD NOT RESTART AFTER STOPPING FOR GAS. THIS OCCURRED AFTER IT WAS SERVICED AND BATTERY REPLACED A WEEK PRIOR. AAA WAS UNABLE TO JUMP START IT AS WELL, AND VEHICLE HAD TO BE TOWED BACK TO DEALERSHIP FOR REPAIRS. ACCORDING TO THE TWO SEPARATE DEALERSHIPS, THE CENTRAL ELECTRONICS MODULE IS THE CULPRIT, AND NEEDED REPLACING. ACROSS MULTIPLE ONLINE FORUMS, VOLVO OWNERS HAVE COMPLAINED ABOUT SIMILAR PROBLEMS WITH THE CEM, OFTEN PLACING DRIVERS AND OCCUPANTS IN DANGER AS THEY EXPERIENCED COMPLETE ELECTRICAL OUTAGE AT HIGHWAY SPEEDS. WE WERE FORTUNATELY THAT OUR VEHICLE JUST DID NOT RESTART, INSTEAD OF SHUTTING DOWN IN TRAFFIC AT 65 MPH. THIS IS A SIGNIFICANT SAFETY ISSUE, AND VOLVO SHOULD BE RESPONSIBLE FOR REPLACING THE FAULTY UNITS. *TR
Apr 22, 2014
I WAS DRIVING ON THE HIGHWAY AT 60 MILES AN HOUR AND THE CAR COMPLETELY SHUT OFF. NO LIGHTS, NO ENGINE, NO POWER STEERING, NO DASH LIGHTS. THE CAR WENT COMPLETELY DEAD. I PULLED OVER AND LET THE CAR REST AND THEN IT STARTED UP AGAIN. I NOTICED THE SECOND TIME IT HAPPENED WHEN I TOOK MY FOOT OFF THE ACCELERATOR. I TOOK IT TO ARBORMOTION IN ANN ARBOR MI AND THEY TOLD ME A CODE CAME UP AND SOME PART HAD TO BE CLEANED. WHEN I TOOK MY FOOT OFF THE ACCELERATOR THERE WAS NOT ENOUGH AIR GOING THROUGH THE PART TO ALLOW GAS TO FLOW. THEY FIXED THE PART AND A MONTH LATER, THE SAME THING HAPPENED ON THE HIGHWAY ONLY THIS TIME HOWEVER, UNLIKE THE FIRST TIME, JUST THE LIGHTS STAYED ON. I WENT TO THE SAME SHOP AND THEY SAID IT WAS ANOTHER CODE. I COULD HAVE BEEN KILLED ON THE HIGHWAY. THIS SHOULD NOT HAVE HAPPENED. *TR
May 17, 2013
LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED. A MINUTE OR TWO LATER, SAME THING AND ALL LIGHTS INTERNALLY COMPLETELY WENT OUT, I PULLED OVER IMMEDIATELY AND TURNED THE CAR OFF. HAZARD LIGHTS COULD NOT BE TURNED ON. AFTER CALLING FOR A TOW TRUCK, AND WAITING ABOUT 45 MINUTES I RESTARTED IT. THERE WERE 2 MESSAGES ON THE DASH, THE YELLOW EXCLAMATION POINT DASHBOARD ICON/ALERT LIT UP, A SERVICE MESSAGE FLASHED REFERRING TO THE ANTI-LOCK BRAKE FAILURE, THE SRS NEEDED URGENT ATTENTION. I PURCHASED THIS VEHICLE IN EARLY NOVEMBER 2012 I CALLED THE CLOSEST VOLVO DEALERSHIP AND WAS TOLD THERE WERE NO OPEN RECALLS AND THEY HAD TO HAVE THE VEHICLE FOR DIAGNOSIS BECAUSE OF THE DIFFERENT SYMPTOMS I REPORTED NOT A SINGLE MENTION OF NHTSA DEFECT INVESTIGATIONS FOR THE 2004 VOLVO XC90 THAT SEEMS SPECIFICALLY RELATED TO MY SYMPTOMS EXPERIENCED. FROM: ERICA HENRY [MAILTO:[XXX]] SENT: FRIDAY, DECEMBER 28, 2012 11:55 AM TO:[XXX] SUBJECT: RE: SERVICE REQUEST - YES I WOULD LIKE TO MAKE AN APPOINTMENT FOR JAN 10TH. THERE ARE NO OPEN RECALLS ON YOUR VEHICLE. BECAUSE OF THE DIFFERENT SYMPTOMS THAT YOU EXPERIENCED, WE REALLY NEED TO HAVE THE CAR HERE TO PERFORM A DIAGNOSIS. THERE SHOULD HAVE BEEN SOME TROUBLE CODES STORED IN THE SYSTEM, AND THOSE WILL HELP MY TECHNICIAN FURTHER DIAGNOSE THE PROBLEM. IF YOU'D LIKE TO SCHEDULE STILL PLEASE LET ME KNOW. [XXX], SERVICE ADVISOR -[XXX]WORLD AUTO DIRECT LINE 815-991-2770 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 28, 2012
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
4 complaints
is been stolen
Jun 22, 2021
TL-CONTACT OWNS A 2004 VOLVO XC90 ---- CONTACT CALLED VOLVO DEALER IN WHITE PLAINS NY... CONTACT STATED AIRBAG LIGHT CAME ON WHILE DRIVING AND WAS ON FOR A MONTH.... VEHICLE STALLED GOING 50MPH ... POWER STEERING WENT OUT ON MAIN HIGHWAY VEHICLE LOST POWER AND SHUT OFF.... VEHICLE RESTARTS AND THEN SHUTS OFF AGAIN AFTER GOING A COUPLE MILES...SPOKE WITH MECHANIC AT DEALERSHIP WHO STATED THAT AIRBAGS ARE RECALLED....MECHANIC BY THE NAME OF ANTHONY.... TOLD CONTACT THAT AIRBAG LIGHT BEING ON WAS NOT A BIG DEAL....THAT AIRBAG WAS FAULTY SO IT WOULD NOT DEPLOY IN ACCIDENT........ 0 RECALLS ASSOCIATED WITH THIS VIN.. CB
Dec 21, 2017
AT HIGHWAY SPEEDS, THE WINDSHIELD WIPERS RANDOMLY START, FOLLOWED IMMEDIATELY BY A LOUD THUMP SOUND FROM THE ENGINE, ALSO IMMEDIATELY FOLLOWED BY ALL THE ELECTRICAL ITEMS ON THE INSTRUMENT PANEL GOING DARK, ALL GAUGES GO TO ZERO, SPEEDOMETER DOESN'T WORK, RADIO GOES DARK AND STOPS WORKING ALONG, A/C STOPS WORKING, ERROR MESSAGE APPEAR FOR THE ABS AND SRS. THERE IS ALSO AN SLIGHT LOSS OF ENGINE POWER. PROBLEM HAS OCCURRED 4 TIMES OVER THE LAST YEAR. DEALER COULD NOT REPLICATE THE PROBLEM ON THE FIRST VISIT WHICH IS NOT SURPRISING SINCE THE PROBLEM IS COMPLETELY RANDOM. ON A MORE RECENT VISIT DEALER SAYS CAR NEEDS A INSTRUMENT PANEL MODULE REPLACEMENT AT A COST OF $1,500. ACCORDING TO MY ONLINE RESEARCH, THIS COMPLAINT IS BY FAR THE MOST PREVALENT PROBLEM WITH THIS YEAR AND MODEL BY MAYBE A 20 TO 1 MARGIN. *TR
Jul 22, 2013
ALL INTERIOR LIGHTS, GUAGES, WINDSHIELD WIPERS RANDOMLY SHUT DOWN AT FREEWAY SPEEDS AND AT IDLE. ENGINE POWER IS ALSO AFFECTED AS UNABLE TO ACCELERATE PROPERLY. DEALER REPLACED DRIVER INFORMATION MODULE HOWEVER PROBLEM CONTINUES. DEALER UNABLE TO SOURCE THE PROBLEM AS THE VEHICLE NEEDS TO BE IN THE PROCESS OF FAILING FOR THEM TO SOURCE THE PROBLEM. THIS HAS NOT BEEN POSSIBLE AS THE ISSUE IS RANDOM AND TYPICAL GOES AWAY AFTER THE CAR SITS FOR SEVERAL HOURS. THE SERVICE AIRBAG AND BRAKE FAILURE CODE REMAINS IN THE DRIVER INFORMATION MODULE. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY AT FREEWAY SPEEDS AND AT NIGHT. *TR
Aug 17, 2012
UNKNOWN OR OTHER
4 complaints
SUN ROOF GLASS SHATTERED WHILE DRIVING 55+ MPH ON THE INTERSTATE FREEWAY UNDER NORMAL CONDITION DURING MY COMMUTE HOME. I CALLED THE POLICE THINKING THAT SOMEONE HAD THROW A ROCK DOWN FROM A BRIDGE OVERHEAD, BUT ONCE STOPPED I FOUND NO EVIDENCE OF AN OBJECT BEING THE CAUSE OF THE GLASS SHATTERING. THERE WERE NO MARKS ON THE ROOF OF THE VEHICLE OR ANY OBJECT FOUND INSIDE THE VEHICLE. IT WAS A SPONTANEOUS SHATTERING OF THE SUN ROOF GLASS ON AN OTHERWISE NORMAL DRIVE HOME ON A SUNNY DAY, NO WEATHER, TEMP WAS AROUND 75 DEGREES.
Nov 05, 2017
WE WERE DRIVING ON THE HIGHWAY AT NIGHT IN HEAVY RAIN WHEN THE COMPUTER SHORTED OUT. THE CAR JOLTED 2 OR 3 TIMES AND THEN THE DASH AND EVERYTHING THE COMPUTER CONTROLS DIED. THE CAR STILL RAN, AND WE WERE ABLE TO MAKE IT HOME, BUT IT WAS VERY DANGEROUS. WE QUICKLY LEARNED THAT ANYTIME THERE IS HEAVY RAIN OR EXTREME HEAT THIS SAME THING HAPPENS. WHAT REMAINS ON THE DASH IS AN SRS AIRBAG ERROR MESSAGE.
Jul 27, 2015
I HAVE HAD TWO INCIDENTS IN WHICH THE CAR CYCLES OFF AND ON AFTER APPROXIMATE THREE HOURS OF HIGHWAY DRIVING A FEW TIMES, AND THEN LOSES ALL AUXILIARY POWER, SRS LIGHT COMES ON, BRAKE FAILURE, BUT CAR CONTINUES TO RUN AND BRAKES OPERATE FINE. ON THE SECOND OCCASION, I PULLED OFF THE HIGHWAY, TURNED THE CAR OFF, THEN ON AGAIN, AND THE CAR WORKED FINE FOR A FEW MINUTES, AND DID THIS AGAIN WHEN THE CAR POWERED DOWN, UNTIL I REACHED MY DESTINATION. THE CAR THEN SAT IN A PARKING LOT AND I RETURNED ON THE 250 MILE JOURNEY HOME. I STOPPED EVERY HOUR TO HOUR AND A HALF, AND MADE IT HOME AFTER FIVE HOURS, WITHOUT INCIDENT. THE MECHANIC INITIALLY TOLD ME IT MIGHT BE THE DRIVER INFORMATION MODULE (DIM), WHICH THE PART COST $1200 AND THEN LABOR, BUT IT MAY OR MAY NOT FIX THE PROBLEM. IT IS IN THE SHOP NOW AFTER THE SECOND EPISODE, 3 WEEKS LATER, AND AGAIN THEY SAY IT LOOKS TO BE THE DIM. I AM NOT WILLING TO SPEND THE MONEY ON THIS IF IT WILL NOT FIX THE PROBLEM. I WILL CONTINUE TO DRIVE THE CAR LIKE THIS UNLESS IT BECOMES A SAFETY HAZARD. *TR
Jun 01, 2011
ALL DASHLIGHTS WENT COMPLETELY BLACK, AND THE POWER STEERING WENT OUT WITH IT WHILE DRIVING DOWN THE FREEWAY (AT NIGHT). THIS HAPPENED ON THREE DIFFERENT OCCASIONS. VOLVO DEALER CLAIMED THEY "RESET" IT THE FIRST TWO FIXES AND THEN THE THIRD TIME REPLACED THE CEM, WHICH WAS A COUPLE THOUSAND DOLLAR FIX FOR ME. *LN
Feb 07, 2011
ENGINE
4 complaints
I HAVE A VOLVO XC90 2004. I WAS DRIVING AND SUDDENLY I HEARD A NOISE UNDER THE CAR. I STOP THE CAR AND CALL MY ROAD SERVICE PROVIDER TO SEND ME A TOW TRUCK. WE TOOK THE CAR TO THE AUTO CENTER TO HAVE IT INSPECTED, THEY CALL ME TO GIVE ME BAD NEWS THEY SAID IT WAS THE TRANSMISSION SHAFT, SOMETHING COMING OUT APART AND THAT WILL BE EXPENSIVE TO FIX AND THAT I NEEDED TO TAKE IT TO VOLVO DEALER TO GET IT FIX . I WAS IN SHOCK. I DIDN'T EXPECTED THIS SO SOON MY VOLVO CAR IT HAS 87,000 MILES AND I FEEL THIS IS A MANUFACTURER MALFUNCTION PROBLEM . THIS SHOULD BE A RECALL, ITS TOO SOON TO GIVE ME THIS HEADACHE PLEASE INVESTIGATE THIS MATTER SOON TO HELP OTHERS I WILL REALLY APPRECIATED IF I HAVE A ANSWER SOON. *TR
Apr 08, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Mar 18, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DRIVER INFORMATION MODULE AND ELECTRONIC CONTROL MODULE WERE FAULTY AND BOTH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 91,000.
Jun 26, 2012
TL* THE CONTACT OWNS A 2004 VOLVO XC90 T6. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER AND STALL. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 101,000.
Jun 21, 2012
STEERING
4 complaints
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE TRAVELING 35-45 MPH THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD SUDDENLY TURNED OUTWARD RUBBING AGAINST THE WHEEL WHICH CAUSED THE VEHICLE TO COME TO STOP. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 77000.
Oct 01, 2010
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE STEERING COLUMN MAKES A KNOCKING NOISE WHEN IT IS TURNED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE IS 77,000 AND FAILURE MILEAGE WAS 23,000. UPDATED 6/9/08 *CN THE VEHICLE ALSO HAD A POWER STEERING LEAK.
May 20, 2008
STEERING FEELS SLOPPY AND CAR PULLS TO THE LEFT. DEALER SENT IT FOR ALIGNMENT FOR MORE THAT 10 TIMES. PROBLEM NOT RECTIFIED. DEALER ALSO REPLACED THE FLANGE NUT IN THE STEERING WHEEL BUT FEELS STILL SLOPPY. *TR
Oct 24, 2007
2004 VOLVO XC90 FRONT RIGHT TIRE BECAME DISCONNECTED FROM THE AXLE AND COLLAPSED UNDER THE VEHICLE. UPON INSPECTION MECHANIC DETERMINED THAT THE TIE ROD SNAPPED IN HALF. *KB THE VEHICLE WAS TOWED TO A DEALER AND THE TECHNICIAN FOUND OUT THAT THERE HAD BEEN A RECALL ON THE TIE ROD (RECALL 06V155000). THE TIRE RODS WERE REPLACED ON BOTH SIDE UNDER THE RECALL. *NM
Aug 16, 2006
TIRES
3 complaints
CATASTROPHIC BLOWOUT FAILURE OF PRIMEWELL VALERA TOURING TIRE PURCHASED FROM FIRESTONE IN JACKSON, MS, ON 06/14/2016. BLOWOUT OCCURRED ON 07/03/2017 WHILE WIFE WAS DRIVING ON I-55. WE HAVE PUT LESS THAN 12K MILES ON THESE TIRES AND, NOW, DO NOT FEEL SAFE. POSSIBLE DAMAGE TO CAR (VOLVO XC90). WIFE STRANDED OVER JULY 4TH HOLIDAY IN LOUISIANA BECAUSE FIRESTONE IS CLOSED. AFTER INITIALLY TELLING US THAT THE TIRES WOULD BE REPLACED FREE BECAUSE THERE WAS A RECALL, FIRESTONE NOW SAYS WE WILL HAVE TO PAY FOR NEW TIRES BECAUSE OUR TIRES ARE NOT BEING RECALLED. EXTREMELY FRUSTRATING.
Jul 04, 2017
OUTSIDE EDGE OF TIRES WEAR OUT AFTER 15,000 MILES. AN INTERNET SEARCH INDICATES THIS IS A VERY COMMON PROBLEM. *NM
Oct 20, 2006
ORIGINAL EQUIPMENT TIRES ON MY 2004 VOLVO XC90 (MICHELIN HXMXM4'S) ARE FRIGHTENING. THEY OFFER VERY LITTLE TRACTION IN THE BEST CONDITIONS; IN THE RAIN, UNINTENDED LANE CHANGES ARE COMMON DUE TO SLIDING.*AK
Feb 18, 2004
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
3 complaints
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
Dec 28, 2016
WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE TO DRIVE CAR, ISSUE HAPPENED AGAIN AND AGAIN ON MY DRIVE HOME. VERY UNSAFE TO BE DRIVING AND NOT SURE IF YOUR BRAKES OR STEERING ARE GOING TO CUT OUT. DID SOME RESEARCH WHEN I GOT HOME AND REALIZED THIS IS A WELL DOCUMENTED ISSUE WITH THE CEM OF VOLVOS. I HOPE NHTSA IS INVESTIGATING. IF THIS HAPPENS TO SOMEONE DRIVING ON THE HIGHWAY IT COULD BE A VERY SERIOUS SAFETY ISSUE. *TR
Jun 28, 2013
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE URGENT . AFTER ALL THE HAPPENS THE TRUCK DIED ,LUCKILY I WAS ABLE TO GET OFF THE ROAD BEFORE OTHER CARS HIT US .AFTER A COUPLE A MINUTES I TRIED TURNING IT ON AND IT CAME BACK ON BUT I STILL HAD THE WARNING LIGHTS ON BUT THE TRUCK WAS RUNNING FINE ,AFTER WE GOTTO OUR FRIENDS HOUSE I TURNED IT OFF AND LEFT IT THEIR BECAUSE I FELT IT WASN'T SAFE TO DRIVE , THE NEXT MORNING I WENT OVER TO PICK UP THE TRUCK , TURNED IT ON AND ALL THE LIGHTS WERE OF AND IT RAN FINE . I LOOKED ITUP ONLINE AND IT SEEMS I'M NOT THE ONLY ONE WHO'S HAD THIS PROBLEM ,IT SEEMS ITS HAPPENED A LOT BUT VOLVO DOESN'T WANT TO DO ANYTHING ABOUT IT . I LIKE MY VOLVO BUT I AM ALSO CONCERNED ABOUT HOW SAFE IT REALLY IS. *TR
Oct 07, 2012
ELECTRICAL SYSTEM,ENGINE
3 complaints
EXITING DRIVEWAY IN REVERSE, UPON SWITCHING TO DRIVE THE DASHBOARD LIGHTS STARTED FLICKERING AND A JERK WAS FELT IN THE TRANSMISSION. SOON THE DASHBOARD GAUGES AND THE INDICATORS WENT DEAD. SEVERAL ERROR MESSAGES QUICKLY "SCROLLED" (BRAKE FAILURE, AIRBAG FAILURE, ABS FAILURE, ENGINE FAILURE) THEN THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON. NO POWER TO DASHBOARD CONTROLS (GAUGES DEAD, NO LIGHTS/TURN SIGNALS, NO RADIO). FRONT WINDOWS WORK, BUT NOT REAR. VEHICLE DRIVES AS IF IN LOW GEAR. UNSAFE TO DRIVE SO HAD TOWED TO DEALER. THEY ARE RUNNING DIAGNOSTICS SO TBD ON SPECIFIC ISSUE AND COST TO REPAIR. CONCERNED AS NO RECALL AND SITUATION IS SO DANGEROUS (WHAT IF I'D BEEN ON FREEWAY!) VOLVO SHOULD RECALL ALL THE 2004 XC90 AS OTHERS REPORT SAME DEFECT
Sep 18, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND UNKNOWN WARNING INDICATORS WOULD ILLUMINATE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Aug 12, 2014
DRIVING ON STREET AND ENGINE JUST DIED, NO REASON CAN THINK OF, NO ENGINE LIGHT OR MESSAGE IN TEXT. HAPPENED AGAIN 2-3 WEEKS (YESTERDAY) WHILE SLOWING DOWN FOR STREET ACCIDENT, LOST ALL POWER, HAD TO STOP CAR WITHOUT POWER STEERING OR BRAKES, PUT IN PARK AND STARTED AGAIN. NO PROBLEM AFTERWARDS AND DROVE HOME. TOOK TO VOLVO DEALER TODAY WHERE I REGULARLY GO AND OF COURSE NO REASON FOUND FOR TWO TIME FAILURE. LUCKILY NOT DRIVING ON FREEWAY OR MAY HAVE BEEN REAR-ENDED DUE TO ENGINE FAILURE. QUITE SCARED NOW TO DRIVE - WHEN IS IT GONNA HAPPEN AGAIN? 111,500 MILES - HAS HAD NEW TRANSMISSION 2 YEARS AGO AND MAJOR SERVICE SEVERAL MONTHS AGO. SERVICE MANAGER HAS NO IDEA, RECOMMENDED THROTTLE CLEANING FOR $400+ DOLLARS AND NOT EVEN SURE THAT IS CLOSE TO PROBLEM. *TR
Jun 29, 2012
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
WHILE DRIVING 70 MPH ON I-5 WE HEARD A LOUD THUMP IN THE ENGINE COMPARTMENT AND WE SUDDENLY WENT TO ABOUT 25 MPH ALL OF OUR ELECTRONIC SYSTEMS SHUT DOWN, THERE WAS AN EXTREMELY LOUD GRINDING SOUND FOR APPROX. 2-3 SECONDS. NOW I THINK MY TRANSMISSION IS DAMAGED AND THE ELECTRONICS SYSTEM SHUTS DOWN PRETTY FREQUENTLY. I AM TOTALLY DISAPPOINTED TO READ THAT THIS HAS HAPPENED TO NUMEROUS OTHER FAMILIES. THANK GOD NO ONE HAS DIED FROM THIS.....THIS IS VERY IRRESPONSIBLE AND NEGLIGENT FROM A REPUTABLE AUTO COMPANY. IS IT GOING TO TAKE SOMEONE OR FAMILY TO GET SERIOUSLY INJURED OR DIE BEFORE THEY ACKNOWLEDGE THIS VERY SERIOUS ISSUE. ITS TIME FOR SOMEONE TO BE ACCOUNTABLE FOR THIS. *JS
Sep 02, 2013
AT 65 MPH WIPERS WENT ON BY THEMSELVES THEN FOLLOWED BY SPLIT SECOND POWER FAILURE,MEANING DASHBOARD LIGHT OUT,HAZARD LIGHTS COULD NOT BE TURNED ON,WINDOWS WOULD NOT OPEN,A/C OUT,IN THE MESSAGE SCREEN AT THAT MOMENT ANTILOCK BRAKE FAILURE WAS DISPLAYED BEFORE EVERYTHING WENT OUT,DRIVING ANOTHER 20 MILES TILL NEXT EXIT AT THE DUSK,AFTER PULLING OVER AND RESTART ( TO RESET) SRS FAILURE IN THE MESSAGE SCREEN. CAR CHECKED BY VOLVO DEALER AND STATEMENT FROM THEM:FAULT IN CEM IS SHUTTING DOWN NETWORK AND CAUSING DIM TO BLACK OUT. REPLACEMENT WILL RUN ABOUT $1500,THIS CAR HAD AUTOMATIC TRANSMISSION FAILURE AT 91822 MILES AND IGNITION FAILURE RECENTLY,AND MANY MANY OTHER COSTLY PROBLEMS. *TR
Oct 06, 2012
2004 VOLVO XC90 2.5L TRANSMISSION. COMPLETE FAILURE AT 65,000 MILES REQUIRING REPLACEMENT OF ENTIRE TRANSMISSION. FOUR DAYS AFTER REPAIR, VEHICLE HAS LOUD ENGINE THUMP AND CHECK ENGINE LIGHT COMES BACK ON. REPEATS THUMP WITH ENTIRE ELECTRICAL SYSTEM GOING OUT REQUIRING A 3.5 HOUR TOW HOME FROM 1/2 TO OUR VACATION DESTINATION. DEALER REPLACED ALTERNATOR. HAD FOR 2 DAYS AND CHECK ENGINE LIGHT COMES BACK ON AND THE THUMP/ELECTRICAL ISSUES START AGAIN. BARELY GOT TO DEALER WHO HAS HAD FOR A WEEK. THEY REPLACED ALTERNATOR AS PUT IN THE WRONG ONE, BUT STILL HAVEN'T FIXED IT YET. *TR
Sep 02, 2009
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
RADIO FAILS TO RELIABLY POWER UP AND AFTER OCCASIONALLY OPERATING, CEASES TO WORK AFTER A FEW MINUTES. RADIO INTERFACES WITH REAR COLLISION AVOIDANCE SYSTEM, WHICH IS NOW NONOPERATIONAL. *TR
Dec 08, 2011
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE OWNER'S MANUAL PROVIDED INACCURATE INFORMATION PERTAINING TO THE TOWING CAPACITY; HOWEVER, THE 2005 AND 2006 OWNER'S MANUAL SPECIFIED THE ACCURATE WEIGHT REDUCTION WITH THE VEHICLE OCCUPANTS. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM BECAME INOPERATIVE INTERMITTENTLY. THE RELAY SWITCH, INTERNAL REM AND YAW MODULES WERE REPLACED AT DIFFERENT TIMES. WHILE DRIVING THE ENGINE WOULD COMPLETELY SHUT OFF WHEN THE CONTACTS KNEE WAS CLOSE TO THE IGNITION KEY. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. CURRENTLY, DIAGNOSTIC TESTING WAS BEING PERFORMED BY THE DEALER. THE FAILURE MILEAGE WAS 10,000.
Nov 10, 2010
XC90 DOES NOT START - THE PROBLEM PERSISTED FOR OVER 4 WEEKS AND DEALER COULD NOT FIX THE PROBLEM. *NLM
Dec 04, 2003
WHEELS
3 complaints
TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT TOOK THE VEHICLE TO HAVE THE TIRES REPLACED. THE FRONT RIGHT TIRE WAS REPLACED AND AIR CAME OUT OF THE TIRE. THE TECHNICIAN STATED THAT THERE WAS A CRACK IN THE RIM WHICH CAUSED THE TIRE TO LOSE AIR. THE DEALER STATED THAT THE RIM WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Jan 20, 2011
I HAVE 2004 VOLVO XC90 2.5T. AT APPROXIMATELY 60,000 MILES, TWO OF THE WHEEL BEARINGS (1 FRONT, 1 REAR) MALFUNCTIONED. THE FRONT WAS SO LOOSE, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. I HAD TO HAVE THE VEHICLE TOWED TO A MECHANIC. AT APPROXIMATELY 100,000 MILES, THE OTHER FRONT WHEEL BEARING MALFUNCTIONED. ONCE AGAIN, THE WHEEL ALMOST FELL OFF AT HIGH SPEED. NOW AT 123,000 MILES, THE OTHER REAR WHEEL BEARING HAS MALFUNCTIONED. I AM A SAFE DRIVING MOTHER OF TWO. THE VEHICLE IS NEVER DRIVEN OFF ROAD. I LIVE IN SOUTHWESTERN COLORADO WHERE WE DO HAVE SNOW AND ICE IN THE WINTER. MY MECHANIC HAS TOLD ME THAT HE HAS REPLACED MANY WHEEL BEARINGS ON XC90'S OVER THE PAST FEW YEARS. I'VE ALSO READ MANY POSTS ONLINE FROM OTHER XC90 OWNERS ABOUT THE FAILURE. HERE IS A LINK TO A DISCUSSION REGARDING VOLVO'S RECOGNITION OF THE DEFECT: HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?CMD=PRINT&ID=57983. I CALLED VOLVO CUSTOMER CARE AND THEY SAID THAT THEY DO NOT HAVE ANY PLANS TO RECALL THESE WHEEL BEARINGS. I FEEL THIS IS A SAFETY CONCERN AND WOULD LIKE TO BRING THIS DEFECT TO YOUR ATTENTION AND REQUEST RECALL CONSIDERATION. *TR
Jan 06, 2010
I HAVE A 2004 VOLVO XC90 WITH 65,000 MILES ON THE VEHICLE. WE RECENTLY NOTICED NOISE WHILE DRIVING THE VEHICLE. WE TOOK IT TO THE DEALER AND THEY SAID THAT BOTH REAR WHEEL BEARINGS ARE GOING BAD FOR ONE TO GO BAD IS ONE THING, FOR BOTH HIGHLY UNLIKELY. FORTUNATELY, WE TOOK IT TO THE DEALER FOR REPAIR. IF THE REAR WHEELS WOULD HAVE LOCKUP UP, IT COULD HAVE RESULTED IN AN ACCIDENT. I SPOKE TO OTHER MECHANICS AND THEY INFORMED ME THAT IT IS HIGHLY UNLIKELY THAT BOTH WOULD GO BAD AND THERE WAS A PROBLEM WITH THE PARTS. I BELIEVE THAT THE REAL WHEEL HUBS ON THE VOLVO XC90S FROM 2004 FORWARD SHOULD BE REVIEW FOR FAULTY MECHANICAL ISSUES. THIS IS CONCERNING TO ME SINCE OTHER COULD BE HARMED BY A DEFECTIVE PRODUCT. *TR
Aug 26, 2008
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
THE VEHICLE IS INTERMITTENTLY SHUTTING OFF WHILE DRIVING ON THE PRIVATE ROADS OR FREEWAY, ALL ELECTRICAL EQUIPMENT (DASHBOARD, GAUGES, STEREO, SOME WINDOWS, DRIVING TRANNY CHANGER - CAN'T SHIFT), AND ALL OTHER ITEMS ARE GOING OUT. THE POWER OF THE VEHICLE WILL STALL FOR 1/2 SECOND IN AS MANY AS 3-5 TIMES DURING AN EPISODE. ULTIMATELY RESULTING IN ALL ELECTRICAL POWER FAILING. THIS APPEARS TO ALSO BE CAUSING THE BATTER TO NOT BE CHARGED. THE BATTERY IS NEW, PURCHASED A FEW DAYS AGO TO SEE IF THIS WOULD RESOLVE THE ISSUE, WHICH IT DIDN'T. THUS THE CAR CANNOT BE STARTED AFTER A FEW DAYS OF DRIVING WITHOUT TRICKLE-CHARGING THE BATTERY. THE SRS BAGGAGE WARNING HAS NOT BECOME ENGAGED. I AM THE SECOND OWNER OF THIS VEHICLE, IT DOESN'T APPEAR THROUGH CARFAX OR OTHER RECORDS HISTORY THAT THE PREVIOUS OWNER HAD REPAIRED THESE ISSUES. THIS IS VERY CONCERNING, BECAUSE THIS COULD CAUSE AN ACCIDENT, LEAVE ME OR MY FAMILY STRANDED. *TR
Sep 06, 2010
WHEN WORKING ON THE AUDIO/CD/RADIO OF THE CAR, THIS GENERATES AN SRS SERVICE URGENT MESSAGE TO BE DISPLAYED ON THE DASH. THIS APPEARS TO BE A COMMON PROBLEM WITH VOLVOS IF YOU CHECK THE MESSAGE BOARDS. PEOPLE SHOULD BE ABLE TO WORK/CHANGE OUT THEIR STEREOS WITHOUT THE FEAR OF THE AIRBAGS WORKING AFTER WORDS. *TR
May 27, 2009
2004 XC90 HAS HAD THREE COMPUTER/ELECTRICAL PROBLEMS, PERHAPS RELATED. URGENT MESSAGE APPEARS ON PANEL, "SRS NEEDS ATTENTION - URGENT". CAR TAKEN TO DEALER WITH MESSAGE ACTIVE, DEALER UNABLE TO DIAGNOSE PROBLEM, RESETS SYSTEM. 3 MONTHS LATER, SRS MESSAGE REAPPEARS, CAR WON'T START, NO LIGHTS OR OTHER ACCESSORIES LEFT ON. BATTERY DIAGNOSED AS DEAD, REPLACED, SRS MESSAGE CLEARS WITH NEW BATTERY. 3 MONTHS LATER, SRS MESSAGE REAPPEARS, TWO CONTROL MODULES REPLACED. *JB
Oct 10, 2006
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is
Nov 22, 2024
MY 2004 VOLVO XC90 WITH A 2.5T ENGINE, 7 PASS, INTERMITTENTLY AND INADVERTENTLY STALLS WHILE DRIVING IT. IT IS SCARY BECAUSE ALL ELECTRICAL GOES OFF, INSTRUMENT PANEL, RADIO, LIGHTS, ETC, SEVERAL WARNING MESSAGES APPEARS, SUCH ABS, AIR BAGS FAILURE, BRAKE FAILURE, ENGINE FAILURE, ETC. IT WON'T RESPOND TO ACCELERATION AND BRAKES ARE VERY HARD TO PUSH, THE ENGINE DOES NOT STOP. I HAVE TO STOP, TURN IT OFF, WAIT FEW MINUTES, THEN START IT, EVERYTHING COMES TO NORMAL AGAIN BUT WITH THE CHECK ENGINE AND THE AIR BAGS MESSAGE, THEN AFTER SOME MINUTES OF DRIVING THE SAME STALLING AND ELECTRICAL ISSUES HAPPEN AGAIN. THIS IS SERIOUS BECAUSE YOU ARE ON FREEWAY AND YOU LOOSE BRAKES AND ENGINE CONTROL, NO INFORMATION IN INSTRUMENT PANEL, ETC. I FOUND THAT THE RELAYS IN THE CEM (CONTROL ELECTRONICS MODULE) ARE SUPER HOT POSSIBLY DUE TO LOOSE CONNECTIONS, IN THE VIDEO BELOW YOU WILL SEE THE PROBLEMS AND INFRARED PICTURES OF THE CEM. PLEASE HELP!!!!!! PLEASE HELP!!!!!! PLEASE HELP!!!!!! PLEASE HELP!!!!!! PLEASE SEE MY YOUTUBE VIDEO AND OTHER VIDEOS WITH THE SAME ISSUE SEARCH FOR XC90 ISSUES, XC90 STALLING, XC90 ELECTRICAL PROBLEMS, ETC. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FWULB1SKSIE&FEATURE=YOUTU.BE THANK YOU *TR
Apr 28, 2015
STEERING,SEAT BELTS,WHEELS
2 complaints
STEERING-LINKAGES: TIE ROD ASSEMBLY ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. CONSEQUENCES OF DEFECT: THE DRIVER MAY NOTICE THAT HTE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE. CAUSING AN ERRONEOUS WHILL SPEED SIGNAL. CONSEQUENCES OF THE DEFECT: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. VISIBILTY: WINDSHIELD WIPER/WASHER ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVERSHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPER FROM THE PARK POSIIOT FROM THE PARK POSITION. CONSEQUENCES OF DEFECT: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY. SEATS BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW SEATS MAY NOT HAVE BEEN FITTED PROPERLY. CONSEQUENCES OF DEFECT: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTION: DEALERS WILL INSPECT AND REPAIR THE DEFECTS FREE OF CHARGED. IN MY CASE, THE MANUFACTURER HAS DECLINED TO REPAIR THE DEFECTS EVEN WHEN THE DEALER HAS DIAGNOSED MY SUV WITH THE POWER STEERING PROBLEM, PLUS THE DEFECTS ALREADY MENTIONED. THEREFORE,THE DEALER WILL NOT REPAIR FREE OF CHARGE. NUMBER OF VEHICLES AFFECTED: 122431 DATES MANUFACTURED: FEB 2003 TO JUN 2004
May 19, 2021
ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF CLAMPING AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FRACTURE OF THE OUTER ROD BALL JOINT. THE DRIVER MAY NOTICE THE VEHICLE IS DIFFCULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS SPEED SIGNAL THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. SEAT BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW MAY NOT HAVE BEEN FITTED PROPERLY. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTIONS: DEALER WILL INSPECT AND REPAIR FREE OF CHARGE. IN MY CASE, THE MANUFACTURER HAS REFUSED TO REPAIR FREE OF CHARGE, THEREFORE, THE VOLVO DEALER WILL NOT REPAIR DEFECTS ON MY SUV.
May 09, 2021
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
SIMILAR TO MANY OTHERS, WHILE DRIVING OUR 2004 VOLVO XC90, WE HEAR A CLICK, THEN THE CLIMATE, RADIO AND WINDSHIELD WIPERS (IF ON) SHUT OFF AND THEIR DISPLAY LIGHTS BLACK OUT, THEN ANOTHER CLICK IN A FRACTION OF A SECOND AND THEY COME BACK ON. THIS WAS HAPPENING RANDOMLY, AND NOTHING ELSE WAS AFFECTED, UNTIL THIS WEEKEND, WHILE ON A TRIP. WE WERE DRIVING ON HIGHWAYS, OUTSIDE TEMP IN THE 80'S, NO RAIN, AVERAGE SPEED ABOUT 70MPH. IT HAPPENED A FEW TIMES OVER ABOUT 45 MINUTES, THEN BEGAN HAPPENING EVERY 5 MILES OR SO. WHEN I TURNED UP THE AC FAN, WITHIN ABOUT A MINUTE IT CLICKED AND WE LOST THE USUAL THINGS, BUT THEY DID NOT COME BACK ON. THEN WE HEARD ANOTHER CLICK AND LOST ALL DASHBOARD LIGHTING AND CONTROLS; WE COULD NOT SEE THE INSTRUMENT PANEL, THE CLIMATE CONTROL WAS BLOWING HOT AIR AND COULD NOT BE SHUT OFF OR TURNED DOWN, AND WE HAD NO IDEA WHAT SPEED WE WERE GOING AS IT WAS NIGHTTIME. EXTREMELY FRIGHTENING AND DANGEROUS. WE MADE IT TO THE FIRST EXIT THAT HAD A GAS STATION AND STOPPED. THE CAR WAS VERY HARD TO ACCELERATE WHEN WE GOT OFF AT THE EXIT AS WELL. I WAS ABLE TO OPEN THE WINDOWS BUT WHEN I OPENED THE MOON ROOF, IT STOPPED HALF WAY AND THEN WOULD NOT CLOSE OR OPEN. WE WERE STRANDED FOR HOURS AWAITING A FAMILY MEMBER TO COME GET US AND THEN HOURS LONGER WAITING FOR THE VEHICLE TO BE TOWED. OUR MECHANIC RESEARCHED THIS AND ENCOURAGED ME TO REPORT, AS HE SAID THERE SEEM TO BE HUNDREDS OF REPORTS OF SIMILAR THINGS HAPPENING WITH THIS YEAR, MAKE AND MODEL VEHICLE.
Jul 02, 2018
2004 VOLVO XC90 SUDDEN ENGINE STALL WITH LOSE OF HEADLIGHTS: I WAS TRAVELING ON THE INTERSTATE AT NIGHT WITH THE CRUISE SET AT 75 MPH WHEN SUDDENLY IT WAS LIKE SOMEONE TURNED THE IGNITION KEY TO OFF FOR ABOUT 3 SECONDS, AND THEN TURNED THE KEY BACK ON WITHOUT RESTARTING THE ENGINE. WITH ALL THE WARNING LAMPS ILLUMINATED, AND THE ENGINE AT A STALL I PULLED INTO THE EMERGENCY LANE, AND STOPPED. I THEN SHIFTED TO PARK AND ATTEMPTED TO START THE VEHICLE, WHERE IT TOOK SEVERAL ATTEMPTS TO START. THE HEADLIGHTS DID NOT STOP WORKING WHILE PULLING OVER, AND WHEN I STOPPED I SWITCHED THE LIGHTS OFF BEFORE I RESTARTED THE ENGINE. THE FIRST THING AT MIND WAS A FUEL PUMP THAT WAS STARTING TO ACT UP. AFTER RESTARTING I REVVED THE ENGINE UP A FEW QUICK TIMES (TO CLEAR THE ENGINES THROAT). I THEN GOT BACK ON THE INTERSTATE ACCELERATING TO 75 MPH , BUT DOING SO MANUALLY THIS TIME(NO CRUISE CONTROL). ABOUT 10 MIN HAD PASSED WHEN SUDDENLY THE ENGINE STARTED LOSING POWER AS I WAS HAVING TO PRESS THE ACCELERATOR HARDER TO MAINTAIN SPEED. WHILE STILL COASTING AT 65 MPH OR SO I PLACED THE TRANSMISSION INTO NEUTRAL, AND ATTEMPTED TO RESTART THE ENGINE, WHEN I TURNED THE KEY TO THE START POSITION I LOST ALL THE LIGHTS, I QUICKLY RELEASED THE KEY TO THE ON POSITION, AND THE LIGHTS REMAINED OFF. I QUICKLY PULLED TO THE EMERGENCY LANE AND USED THE FORCE TO AVOID THE GUARDRAIL AND THE DITCH. ALL THE WARNING LIGHT WERE ILLUMINATED, AND THE ENGINE WAS AT A STALL. I THEN TURNED THE IGNITION KEY OFF AND THEN BACK ON, AND THAT RESTORED THE HEADLIGHTS. IT TOOK 5-8 ATTEMPTS TO RESTART THE ENGINE, AND AGAIN I'M THINKING FUEL PUMP ACTING UP. EACH TIME I ATTEMPTED TO RESTART THE ENGINE IT WOULD SPIT AND SPUTTER LIKE IF THE FUEL PUMP WERE ONLY DELIVERING HALF THE PRESSURE NEEDED FOR THE FUEL INJECTORS. AFTER THE ENGINE RESTARTED I MADE IT HOME, AND THE PROBLEM HAS NOT ARISEN SINCE,
Jun 07, 2016
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
WHILE DRIVING, RANDOM MASSIVE ELECTRICAL FAILURE WHICH SHUTS OFF ALL LIGHTS, GAUGES AND ACCESSORIES. PERFORMANCE RETURNS AND THEN GOES OUT AGAIN. INEVITABLY, CAR LOSES ACCELERATION, BRAKES AND STEERING. CHECK ENGINE LIGHT COMES ON AND CAR GOES INTO "LIMP HOME" MODE. VOLVO DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG. MY RESEARCH INDICATES THAT PROBLEMS OF THIS NATURE WERE UNCOVERED AS FAR BACK AS 2004 AND HAVE BEEN CONSISTENTLY REPORT TO VOLVO. HOWEVER, NO SOLUTION HAS BEEN PUBLICIZED.
May 07, 2018
I HAVE A 2004 VOLVO XC90 THAT HAS 52,000 MILES ON IT. I STARTED RECEIVING A "BRAKE FAILURE" WARNING AND TOOK IT IN TO MY MECHANIC. HE SAID IT WAS ABS/DSTC CONTROL MODULE WHICH REGULATES THE ANTI-LOCK BRAKES AND DYNAMIC STABILITY CONTROL. THIS IS A SAFETY FEATURE, AND ACCORDING TO MY MECHANIC, HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. IT REQUIRES REPLACING WITH A FACTORY PART, AND REPROGRAMMING OF THE COMPUTER AT A COST TO THE CONSUMER OF ABOUT $1100. LABOR FOR THIS IS APPROXIMATELY $250. SINCE THIS IS A SAFETY FEATURE, AND DUE TO THE FACT THAT THIS IS SUCH A COMMON PROBLEM WITH THIS VEHICLE, I FEEL IF IS REASONABLE TO REQUEST THAT VOLVO RECALL THESE VEHICLES AND REPAIR THIS FEATURE. *TR
Jul 03, 2008
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
MY VOLVO XC 90 CANNOT SHIFT TO PARK OR REVERSE, IT REMAINED IN DRIVE OR NEUTRAL POSITION. WAS UNABLE TO REMOVE KEYS FROM IGNITION DUE TO PROBLEM. IT IS A SAFETY HAZARD THAT WHEN I SEARCHED U-TUBE FOUND THERE WERE NUMEROUS PEOPLE THAT ENCOUNTERED THE SAME PROBLEM. IT JUST HAD A SERVICE 1 MONTH AGO
May 18, 2017
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYTIME. DOESN'T DO IT ON TRIPS AROUND TOWN. CALLED VOLVO OF NORTH AMERICA AND THEY DENIED ANY PROBLEMS WITH THE CEM AND SAID SINCE IT'S AN '04 WITH 85,000 MILES THAT I'M OUT OF WARRANTY AND THEY CAN OFFER NO HELP.
Feb 08, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
THIS REPORT IS ABOUT A HAZARDOUS SITUATION WITH OUR 2004 XC90. THE ENGINE SHUT DOWN WITHOUT WARNING ON THE I5 FREEWAY! THE CAR SUDDENLY LOST POWER AND WE HAD TO COAST TO THE SIDE IN THE DARK. WE WERE LUCKY TO NOT GET HIT! THE DISPLAY SHOWED THE FOLLOWING ERROR CODE: ECM-981A. WE ARE AWARE OF THE FACT THAT THIS PROBLEM IS NOT NEW TO NHTSA AND THAT YOU HAVE RECEIVED SEVERAL REPORTS ON IT ALREADY. IT APPEARS THAT THE PROBLEM HAS TO DO WITH THE CRUISE CONTROL, AND EVER SINCE THE INCIDENT WE HAVE BEEN DRIVING THE CAR WITHOUT ENGAGING IT WITHOUT ANY PROBLEMS. THE MILEAGE ON THE CAR IS 138,000 MILES. THE PROBLEM OCCURRED WHEN ENGAGING THE CRUISE CONTROL ON AN UPHILL SLOPE. WE SPECULATE THAT IT MIGHT BE CAUSED BY ENGAGING THE CRUISE CONTROL AT THE SAME INSTANT AS THE CAR SHIFTS DOWN AUTOMATICALLY. I TALKED TO A VOLVO SERVICE TECHNICIAN WHO AID THAT HE HAD EXPERIENCED THE SAME PROBLEM WITH HIS OWN 2004 XC90 BUT HE WAS UNABLE TO FIND WHAT HAD CAUSED IT.
Nov 20, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME UNRESPONSIVE TO THE CONTACTS ATTEMPTS TO ACCELERATE. ALL ELECTRICAL COMPONENTS ALSO FAILED. THE VEHICLE WAS PULLED OVER AND SHUT OFF FOR APPROXIMATELY 3 HOURS. UPON RESTART, THE VEHICLE WOULD DRIVE AS NORMAL BUT ALL OF THE WARNING INDICATOR LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE MECHANIC WAS STILL UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 97,000.
Aug 27, 2010
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND LOST POWER. THE CONTACT ALSO HEARD WATER RUNNING ON THE RIGHT PASSENGER SIDE DOOR AND UNDERNEATH THE DASHBOARD. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,00. THE VIN WAS NOT PROVIDED.
Oct 09, 2015
LIQUID (PROBABLY WATER) INSIDE THE FRAME OF VOLVO XC90 CAUSING ELECTRICAL ISSUES. *TR
Jan 30, 2011
SERVICE BRAKES
2 complaints
HIT ANOTHER CAR FROM BEHIND BEFORE A RED TRAFFIC LIGHT. TRIED THE BEST TO STOP MY 2004 XC90, BUT SEEMED I LOST THE BRAKE (FULLY OR PARTIALLY) AND WAS NOT ABLE TO STOP IT TO AVOID THE COLLISION. ALTHOUGH I DID ALL MY BEST TO BRAKE IT, DID NOT FEEL ABS AT ALL. I WAS NOT DRIVING FAST, 10 - 30 MPH, MAYBE. THE WEATHER WAS PRETTY NICE, SUNNY AND DRY. NORTHERN NJ. *TR
Oct 29, 2013
DRIVING APPROXIMATELY 55-60 MPH WHEN HAVING TO MAKE A QUICK BRAKING STOP THE BRAKE PEDAL WAS HARD AND THE BRAKES EVENTUALLY STOPPED THE VEHICLE BUT, SEEMED TO BE WITHOUT ASSISTANCE FROM ABS. ALSO, AFTER THE VEH IS IN CRUISE CONTROL AND STEPPING ON THE BRAKE TO TAKE OUT OF CRUISE THE PEDAL IS HARD. *TR
Mar 19, 2013
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING ON A 40MPH BUSY ROAD, MY CD PLAYER DISPLAY BEGAN TO FLASH, THEN A FEW SECONDS LATER, MY SRS AIR BAG SERVICE URGENT MESSAGE CAME ON. EVERYTHING CONTINUED TO FLASH AND THEN ALL MY INSTRUMENTS (SPEEDOMETER, REV COUNTER, TURN SIGNALS) ALL DIED. LUCKY I WAS PASSING MY DEALER WHO I JUST BOUGHT THE CAR FROM AND ABLE TO TURN INTO IT. AFTER BRAKING, I COULD NOT ACCELERATE THE CAR AND HAD TO LET THE MOMENTUM CARRY ME INTO TO THE LOT. I HAVE HAD THE CAR FOR 5 DAYS NOW. I NOTICED ON THE FIRST DAY THAT SIMPLE THINGS WERE NOT QUITE RIGHT, INCLUDING MY MIRROR BUTTON ONLY WORKING HALF THE TIME AS WELL AS MY WINDOW CONTROL. ALSO MY WIPERS WOULD TURN ON RANDOMLY. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS YEAR AND MODEL CAR IF YOU READ ANY VOLVO FORUMS. IT SEEMS IT HAS HAPPENED TO ENOUGH PEOPLE THAT THERE SHOULD BE A RECALL ON THE ELECTRONICS OF THIS CAR. PEOPLE'S SAFETY ARE GREAT RISK WITH THE FAILURE OF THESE SAID ITEM IN THE CAR. *TR
Jun 28, 2012
WHILE DRIVING, THE ELECTRONIC PANEL ALL SHUT DOWN AND I GOT MSG REGARDING BRAKE FAILURE AND TO STOP SAFELY. I WAS ON LEFT-MOST LANE OF HIGHWAY AND MY SIGNALS AND HAZARD LIGHTS WOULD NOT TURN ON!!! EVEN MY POWER WINDOW WOULD NOT WORK SO I COULDN'T OPEN FOR ME TO MAKE HAND-SIGNALS. LUCKY MY FATHER-IN-LAW NEXT TO ME HAD WINDOW OPEN SO I TOLD HIM TO MAKE MOTIONS TO SURROUNDING CARS FOR ME TO CHANGE LANES SAFELY. WHEN I WAS ABLE TO STOP, I TURNED OFF CAR, TURNED ON AGAIN AND GOT SRS AIRBAG URGENT MSG ON PANEL. SINCE CAR STARTED OK BUT WITH MSG, I TOOK SIDE STREETS HOME BUT IT SHUT OFF AGAIN 2 TIMES. I DID SAME THING (STOP/RESTARTED) AND MADE IT HOME. I HAD MY IN-LAWS WITH ME AND MY 3 YOUNG KIDS WHEN IT FIRST HAPPENED ON 12/23/11. BECAUSE OF HOLIDAYS/VACATION AND SINCE NEAREST DEALER IS 20 MILES AWAY (AN HOUR DRIVE WITH TRAFFIC) AND SERVICE DEPARTMENT ONLY OPEN ON WEEKDAYS, WE COULDN'T TAKE TO DEALER RIGHT AWAY. SINCE IT WAS AN AIRBAG MESSAGE, MY HUSBAND NOT TOO CONCERNED - HE WASN'T WITH ME WHEN IT FIRST HAPPENED SO I DON'T THINK HE REALIZED THE GRAVITY. HE USED IT FEW TIMES AND 2 WKS LATER, IT HAPPENED TO HIM. THIS TIME WHEN RESTARTED, THERE WAS ALSO CHECK ENGINE MSG AND NOTICED DIFFICULTY STEERING. HE TOOK TO DEALER, AND BOTH TECHNICIAN AND MANAGER COULD NOT DIAGNOSE PROBLEM! THEY JUST RESET TO REMOVE THE SRS MSG AND DID A SOFTWARE UPDATE. WE THOUGHT/HOPED IT WAS FIXED BUT THEN YESTERDAY THE SAME THING HAPPENED (ALL SHUT DOWN)! LAST NIGHT WE STARTED CHECKING ON-LINE AND FOUND MANY SIMILAR COMPLAINTS! WE ARE DEVASTATED BECAUSE WE LOVE/TAKE CARE OF THIS CAR, WHICH WE USE PRIMARILY ON WEEKENDS AND TRIPS. WE THOUGHT IT'S SAFE FOR OUR FAMILY BUT NOW AREN'T COMFORTABLE THAT TAKING BACK TO DEALER WILL FIX PROBLEM. I AM VERY SURPRISED THERE HAS BEEN NO RECALL. SOMETHING NEEDS TO BE DONE BECAUSE IT'S ONLY A MATTER OF TIME BEFORE THERE ARE FATALITIES. *TT
Jan 30, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPLETED AN INVESTIGATION (PE10025) ON THIS BUT WHAT THE HECK IS BEING DONE ABOUT IT. THIS CAR IS VERY DANGEROUS TO MY WIFE AND NEWBORN!!!! THE CAR GOES FROM 70 TO 10MPH ON THE FREEWAY, HOW IS THIS NOT AS IMPORTANT AS THE ISSUE WITH TOYOTAS EXCESSIVE ACCELERATION PROBLEM, DOES SOMEONE NEED TO DIE BEFORE YOU GUYS TAKE THIS SERIOUS! *TR
Oct 13, 2011
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY LIFE AND OTHERS. THE ELECTRICAL FAILURE CAUSED THE CAR TO LOOSE COMPLETE CONTROL OF THE SPEED AND THE CAR CAME TO AN IMMEDIATE HALT. THERE WAS A MESSAGE OF BREAK FAILURE FOR A SECOND BEFORE THE CAR SHUT DOWN COMPLETELY. REQUEST YOU TO PLEASE LOOK INTO THIS CONCERN AS IT IS A POTENTIAL SAFETY HAZARD. I HAVE RESEARCHED OVER THE INTERNET AND I READ THAT MOST OF THE OWNERS OF 2004/2005 XC90 ARE FACING SIMILAR ISSUES, WHICH IS VERY SCARY. KINDLY HELP US AND HELP SAVE LIVES. THANKING YOU. *TR
Oct 02, 2011
SERVICE BRAKES, HYDRAULIC
2 complaints
BRAKES ON THE VEHICLE FAIL INTERMITTENTLY, ESPECIALLY AT LOW SPEEDS (LIKE BACKING OUT OF A PARKING SPOT. WHEN THE PEDAL IS PUSHED IT FEELS LIKE A ROCK, WITH LITTLE DEPRESSION, AND VEHICLE DOES NOT SLOW. IF PRESSURE IS RELEASED AND PEDAL IS PUSHED A SECOND TIME, USUALLY THE BRAKING WILL FINALLY WORK. A REPAIR SHOP REPLICATED THIS WHEN PULLING THE VEHICLE OUT OF A BAY TO TEST DRIVE AND THEY LOST BRAKING AND NEARLY HIT A WALL. BREAKING AT HIGH SPEEDS (60MPH+) OFTEN RESULTS IN A STRONG PULL TO THE LEFT, AS IF THE LEFT BRAKE IS BRAKING MORE THAN THE RIGHT SIDE. *TR
Sep 03, 2011
BRAKE LOCKUP. *JB
Feb 17, 2004
POWER TRAIN,EQUIPMENT
2 complaints
I HAVE A 2004 VOLVO XC90. AT APPROXIMATELY 52K MILES, THE XC90 1ST GENERATION TRANSMISSION WENT BAD AND HAD TO BE REPLACED. CARLSEN VOLVO (PALO ALTO, CA) AGREED TO COVER THE COST OF THE TRANSMISSION REPLACEMENT. I WAS VERY PLEASED WITH THE SERVICE AND WENT ON MY WAY. IN DECEMBER 2010 AT ~107,000K MILES, THE TRANSMISSION STARTED TO HESITATE & FUNCTION ERRATICALLY WHILE DRIVING. WITHIN AFEW DAYS, THE CAR WAS PARKED AT MY HOME, AND WAS UNABLE TO ENGAGE IN FORWARD OR REVERSE. I TOWED THE CAR IN; IT WAS DIAGNOSED W/ INTERNAL TRANSMISSION PROBLEM. THE SERVICE REP SAID THAT SHE WOULD TALK TO THE FACTORY REP REGARDING COMPENSATION. THE DEALER REP CALLED VOLVO N.A. REP, WYATT, WHO OFFERED TO PAY FOR THE PARTS (~$3,500) BUT I WOULD HAVE TO PAY FOR THE LABOR(~$1,500). MY HUSBAND COUNTERED THAT WE WOULD LIKE THE WHOLE THING PAID FOR SINCE IT WAS WELL KNOWN FACTORY DEFECT. WHEN WYATT HEARD OF OUR COUNTER OFFER, HE NOT ONLY DENIED THIS, BUT SIMPLY STATED THAT THE DEAL WAS OFF THE TABLE, PERIOD. THE NEXT DAY, I RECONSIDERED AND ASKED THE SERVICE REP TO CALL WYATT AGAIN WITH OUR ACCEPTANCE OF THE INITIAL DEAL. WYATT REFUSED TO PUT THE DEAL BACK ON THE TABLE AND SAID WE SHOULD PAY FOR THE REPAIRS OURSELVES. THEN CALLED VOLVO CUSTOMER CARE WHO DOCUMENTED THE COMPLETE STORY,CONTACTED WYATT VIA EMAIL TO AGAIN. HOWEVER, WYATT REFUSED. APPARENTLY BECAUSE I HAVE CHOSEN IN THE PAST TO HAVE A PERSONAL MECHANIC SERVICE MY CAR, CHANGE THE OIL AND TIRES, ETC. I AM CONSIDERED TO BE A "DISLOYAL VOLVO CUSTOMER" AND THIS WAS A CONSIDERATION IN WYATT'S DECISION NOT TO PAY FOR MY TRANSMISSION, EVEN THOUGH IT IS A DEFECTIVE PART. AT THIS POINT, I HAD TO HAVE MY CAR BACK, AND TOLD CARLSEN TO REPLACE THE TRANSMISSION. CARLSEN OFFERED A 10% DISCOUNT OFF THE TOTAL PRICE. A VERY KIND GESTURE, HOWEVER, I HAD TO PAY $4,600 OUT OF POCKET FOR ANOTHER NEW TRANSMISSION FOR THIS CAR. IT'S WELL DOCUMENTED THAT THE 1ST AND 2ND GENERATION TRANSMISSIONS FOR THIS MODEL HAVE BEEN DEFECTIVE. I AM DISGUSTED. *LN
Jan 23, 2011
NOV. 23, 2004 - PURCHASED A VOLVO XC90 T6 FROM LEHMAN VOLVO IN YORK, PA - THE VEHICLE HAD 10.042 MILES ON IT AT THE TIME OF PURCHASE JUNE 26, 2007 - AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED - VOLVO OF CARY IN NC PAID FOR THE TRANSMISSION AND WE PAID FOR THE LABOR - $1425 - MILEAGE 68,306 FEB. 2008 - THE TRANSMISSION SERVICE REQUIRED LIGHTS/MESSAGE CAME ON PERIODICALLY WHILE WE WERE TRAVELING IN THE NE- WE CALLED VOLVO OF CARY AND THEY SAID THAT IF WE CONTINUED TO SEE THE LIGHT TO BRING IT TO A DEALER WHERE WE WERE MARCH 2008-JULY 2009 - A VARIETY OF MESSAGES WOULD APPEAR PERIODICALLY SAYING THAT TRANSMISSION SERVICE WAS REQUIRED OR URGENT JULY 7, 2009 - I TOOK THE VEHICLE TO VOLVO OF CARY WHILE THE LIGHT WAS ON STATING THAT TRANSMISSION SERVICE WAS NEEDED AS THEY INSTALLED AN UPDATED VERSION OF TRANSMISSION SOFTWARE - $123.38 MID-JULY 2009 - THE TRANSMISSION BEGAN TO SLIP NOTICEABLY JULY 22, 2009 - COTTMAN TRANSMISSION REBUILT THE EXISTING TRANSMISSION - $3643.04 - MILEAGE 116,030. *TR
Aug 04, 2009
EQUIPMENT
2 complaints
SWIVEL AND SPRING ON REMOTE CONTROL STOP WORKING. THIS HAS BEEN AN ONGOING PROBLEM FOR US, BEGINNING LESS THAN 1 YEAR AFTER WE PURCHASED CAR NEW. THE DEALERSHIP REPLACED SWIVELS ON REMOTE AND UPGRADED SWIVELS ON REMOTES. AFTER SEVERAL TIMES THEY TOLD US THERE WAS NOTHING ELSE THEY COULD DO. HAVE SINCE CHANGED THE ENGINEERING BUT NOW, PROBABLY DUE TO THE NUMBER OF TIMES THE REMOTE FELL ON GROUND BECAUSE OF FAULTY SWIVELS, THE SPRING FOR THE ACTUAL KEY DOESN'T WORK ANYMORE AND REMOTE WILL TILT DOWN SOMETIMES WHILE DRIVING SO MY WIFE AND 16 YEAR OLD SON HAVE BOTH HAD THEIR KNEES HIT IT AND TURNED THE CAR OFF WHILE DRIVING IT. THANK GOD THEY DID NOT HAVE AN ACCIDENT. WENT TO VOLVO AND THEY SAID THIS IS A WEAR AND TEAR ITEM AND THEY WANT $400 TO REPLACE 1. INSPITE OF FACT THEY HAVE TRIED TO FIX THIS MULTIPLE TIMES AND INSPITE OF THE FACT THEY NEVER WERE ABLE TO MAKE IT WORK PROPERLY THEY WILL NOT STAND BEHIND THEIR PRODUCT. NOW IT IS DANGEROUS. I AM SHOCKED A CAR TOUTED AS "SAFE" LIKE THIS ONE WOULD HAVE THIS KIND OF PROBLEM AND THEY WOULD NOT FIX IT! *TR
Nov 07, 2010
ON 10/21/2008 I WAS DRIVING MY 2004 VOLVO XC90 ON THE HIGHWAY RT.93. IT WAS RAINING AND THE INTERIOR OF THE CAR WAS FOGGY. I COULD NOT SEE OUTSIDE SO I TURNED ON THE A/C BUT IT WAS NOT FUNCTIONING. ALSO, THE CD PLAYER WAS NOT WORKED. I BOUGHT MY CAR NEW IN 2004 WITH HAS ONLY 32,014 MILES ON THE CAR NOW. THE BOSTON VOLVO VILLAGE DEALER INSPECTED THE CAR AND SAID THE BLOWER MOTOR, RESISTOR AND THE CD PLAYER NEED TO BE REPLACED. THE COST OF PARTS AND LABOR OF THE BLOWER AND RESISTOR WAS $1,650 AND THE CD $700. I CONTACTED THE VOLVO HEAD OFFICE AND THEY WERE WILLING TO PROVIDE THE PARTS FREE BUT THE LABOR COST ON ME. I HAVE NO CHOICE TO DO IT RIGHT AWAY BECAUSE I HAVE TWO CHILDREN. I NEED THE CAR TO CARRY THEM TO SCHOOL EVERYDAY. IT IS A SAFETY ISSUE IF THE VENTILATION AND HEAT IS NOT WORKING. I CANNOT DRIVE THE CAR IF THERE IS NO VENTILATION AND THE CAR IS FOGGY DURING RAINY OR SNOWY DAYS. IF I WAS IN THE HIGHWAY, I HAVE TO PARK ON THE SIDE FOR THE POOR VISIBILITY. IT WOULD PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. I PAID $1,058 FOR THE LABOR AND $57.50 FOR THE INSPECTION COST. IF THE VOLVO ADMITTED THE PARTS HAS PROBLEM AND WILLING TO REPLACE THEM FREE, THEY SHOULD NOT CHARGE ME LABOR COST. *TR
Nov 17, 2008
VEHICLE SPEED CONTROL
2 complaints
TL*THE CONTACT OWNS A 2004 VOLVO XC90. SHE STATED THAT WHILE STARTING THE VEHICLE IT IDLES EXCESSIVELY AND THEN THE ENGINE SHUTS OFF. AFTER SHE TURNS THE VEHICLE BACK ON AND OPERATES NORMALLY AND THEN BEGINS IDLING ONCE AGAIN. THE MECHANIC STATED THAT THE COMPUTER INDICATED THAT THE AIR FLOW METER AND THE THROTTLE BODY GASKET NEEDED TO BE REPLACED. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL UPDATE THE FILES ON THE REPAIR AND THE FAILURE THAT OCCURRED. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THERE ARE NO RELATED RECALLS. THE FAILURE HAS OCCURRED FOR APPROXIMATELY 3 MONTHS AND HAS BECOME PROGRESSIVELY WORSE. THE FAILURE MILEAGE WAS 68000 AND CURRENT MILEAGE WAS 72000.
Jan 05, 2010
PULLING INTO A STORE PARKING LOT WITH MY FOOT ON THE BRAKE AND OPERATING AT VERY SLOW SPEED, THE VEHICLE DRAMATICALLY ACCELERATED BY ITSELF CAUSING A WRECK AGAINST A TREE. *NM
Apr 14, 2006
SEAT BELTS
2 complaints
WE PURCHASED A 2004 VOLVO XV 90 IN AUGUST 2006. LAST MONTH, JULY OF 2009, MY SEVEN YEAR-OLD DAUGHTER REACHED FOR HER SEAT BELT IN THIRD ROW OF THE VEHICLE AND ANNOUNCED IT WAS BROKEN. NOTHING UNUSUAL HAPPENED TO THE VEHICLE TO CAUSE THIS. OUR MECHANIC, HABEGGAR AUTO IN MILWAUKEE, WISCONSIN, INFORMED US THIS SEAT BELT WAS A RECALLED ITEM AND ADVISED I CONTACT VOLVO IMMEDIATELY TO HAVE IT FIXED. THE MECHANIC ALSO TOLD ME THE INFORMATION HE GOT FROM ALLDATE ONLINE INDICATED THAT SEAT BELT WAS ALREADY FIXED BUT FAILED AGAIN. WHEN I CALLED VOLVO CUSTOMER CARE AT 1-800-458-1552 I WAS TOLD I NEEDED TO GO TO A CERTIFIED VOLVO DEALER. I THEN TOOK IT TO JENKINS VOLVO IN MILWAUKEE, WISCONSIN. THEY VERIFIED THE FACT THAT IT WAS A RECALLED ITEM. BUT WHEN THEY CONTACTED VOLVO THEY WERE TOLD VOLVO WOULD NOT COVER THE REPAIR ($171) OR THE INSPECTION OF THE OTHER SEAT BELTS THAT WERE ALSO RECALLED. I HAVE EMAILED VOLVO CUSTOMER CARE ASKING THEM TO PLEASE RECONSIDER. THIS IS A TERRIBLE SITUATION. CHILDREN ARE AT RISK BECAUSE AN ADULT WOULD RARELY SIT IN THE THIRD ROW. WE PURCHASED A VOLVO FOR ITS SAFETY FEATURES AND THEY WON'T EVEN PAY FOR THEIR MISTAKE? ALTHOUGH THE DOLLAR AMOUNT TO FIX THE ONE SEAT BELT ISN'T HUGE, I DON'T TRUST THE OTHER SEAT BELTS. THE RECALL WAS ON THE SEAT BELTS IN SECOND AND THIRD ROW. I WANT THEM INSPECTED. WE HAVE A SEVEN YEAR-OLD AND FOUR YEAR-OLD AND OFTEN TRANSPORT THEIR FRIENDS. I WILL NOT PUT THEM AT RISK. *TR
Jul 23, 2009
IN GENERAL IT SEEMS VERY EASY TO ACCIDENTALLY RELEASE THE SEAT BELT RESTRAINING A CRS WHEN AN ADULD SITTING NEXT TO THE CRS TRIES TO RELEASE THEIR OWN BUCKLE. I HAVE NOTED THIS IN SEVERAL VEHICLES AND OTHER ADULTS HAVE REMARKED ON IT AS WELL.*AK
Feb 11, 2004
SUSPENSION,POWER TRAIN
2 complaints
TRANSMISSION REPLACED TWO TIMES, AT APPROX. 38,000 AND AT ABOUT 48,000 MILES. UNITS START SLIPPING WHEN SHIFTING TO SECOND GEAR AND LEAVE YOU RIGHT WHERE YOU ARE UNTIL THEY DECIDE TO RENGAGE. BALL JOINTS AND ALL FOUR HUBS REPLACED BY 50,000 MILES. AXLES (FRONT) NEED REPLACING NOW AT 70,000 MILES. SWAY BAR ENDS REPLACED AT 55,000 MILES. THIS IS THE NEEDIEST VEHICLE I HAVE EVER OWNED. FRONT BEARINGS ON DRIVE SHAFT REPLACED LAST MONTH, WORN SINCE ABUT FIFTEEN THOUSAND MILES, FINALLY GOT SO LOUD THAT WE COULD SHAKE THE DRIVE SHAFT AND GET A QUARTER OF PLAY AT THE BEARING SET. *TR
Jan 14, 2009
I HAVE MY 2004 XC90 T6. AT ABOUT 34K MILES A NOTICEABLE 'THRUM' BEGAN SOMEWHERE IN THE DRIVETRAIN. ORIGINAL DIAGNOSIS WAS WORN TIRES. AFTER REPLACING TIRES, THE NOISE HAS BECOME WORSE. NOW AT 35K MILES IS VERY LOUD. NEW DIAGNOSIS IS FAILING WHEEL BEARING. A BIT OF RESEARCH INDICATES I AM NOT THE ONLY XC90 OWNER WITH A WHEEL BEARING FAILURE. WHEEL BEARING FAILURES AT 35K MILES THIS SHOULD BE DECLARES A DEFECT AND RECALLED. PLEASE RESEARCH THIS PROBLEM. *TR
Jul 14, 2007
UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
is been stolen form my home and trying to fine it
Jun 22, 2021
STEERING,POWER TRAIN
1 complaint
I AM CONCERNED THESE 2 ISSUES MAY POSE A SAFETY RISK. I RECENTLY PURCHASED THIS CAR FROM A FRIEND AND HAVE HAD IT ABOUT A MONTH. I NOTICE THE STEERING IS VERY STIFF AND DIFFICULT TO MANEUVER. I WAS TRYING TO FIND OUT IF THERE WERE ANY RECALLS ON THIS BUT HAVING NO LUCK. ALSO, WHEN THE CAR IS IN GEAR "DRIVE", WHEN STOPPED ON AN INCLINE (EVEN THE SLIGHTEST HILL) I NOTICE THAT WHEN I TAKE MY FOOT OFF THE BRAKE PEDAL THE CAR ROLLS BACKWARDS! IT SHOULDN'T DO THAT. THE TRANSMISSION NOTICE ON THE DASH IS SAYING IT NEEDS SERVICE BUT MY FRIEND I BOUGHT IT FROM SAID SHE HAD IT CHECKED TWICE AND WAS TOLD THERE IS NO TRANSMISSION ISSUE. IS THERE A RECALL ON POWER-TRAIN/TRANS PARTS? THE CAR SHOULD NOT ROLL BACKWARDS WHEN IN GEAR "DRIVE", EVEN IF I AM STOPPED ON A HILL. EVEN A SLIGHT INCLINE AND THE CAR ROLLS BACK. NOT NORMAL. THANK YOU FOR ANY AND ALL HELP YOU CAN OFFER. THIS ISN'T AN "INCIDENT" BUT I DO NOT KNOW WHO ELSE TO CONTACT FOR HELP. *TR
Apr 14, 2020
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WHILE I'M MOTION THE SRS AIRBAG LIGHT CAME ON TRANSMISSION URGENT LIGHT CAME ON AND ABS LIGHT THE BATTERY KEEPS BUBBLING LIKE ITS GONE BLOW UP IN MY TRUNK I HAVE TO JUMP IT OFF EVERY MORNING I PAID ALOT FOR THIS SUV CAN YOU PLEASE HELP ME KEEP MY ONLY CAR IN WORKING ORDER I HAVE HAD ALL MAINTAINS DONE IN PAST NOW THE COOLANT SYSTEM IS LEAKING WHAT IS GOING ON WITH THIS VOLVO XC90 T6 AWD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Dec 05, 2019
UNKNOWN OR OTHER,ENGINE
1 complaint
TRANSMISION IS STRUGGLING ON 3RD OR 4TH SHIFT, I READ ON INTERNET MANY COLVOS THIS TRIM FAILING AND BEEN REBUILTED AND STILL FAILING
Nov 09, 2019
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
BOUGHT THE VEHICLE WITH 112,000 MILES ON IT, IT HAS A GAS LEAK TRICKLING DOWN THE SIDE OF THE GAS TANK, PROBABLY A BAD SENDING UNIT, FUMES ARE BAD SOME DAYS BUT WORSE ON WARMER DAYS. THE TRANSMISSION FAILED ONE DAY WITH NO WARNING OR LIGHT, IT JUST LOST MOMENTUM AND FAILED TO ENGAGE IN DRIVE. I THINK THIS IS DUE TO THE POOR ENGINEERING DESIGN VOLVO USED. THIS MODEL IS THE T6 WITH THE GM 4T65E TRANSMISSION WHICH IS WIDELY KNOWN TO FAIL EVEN AT LOW MILES. I THINK A FULL SAFETY RECALL SHOULD E SANCTIONED FOR ALL MODEL YEARS WITH THESE HORRIBLE PROBLEMS
Apr 02, 2019
AIR BAGS,UNKNOWN OR OTHER
1 complaint
SRS- AIRBAG SERVICE URGENT OIL LIGHT SOMETIMES APPEAR
Jul 22, 2018
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
SRS -AIRBAG SERVICE URGENT OIL LIGHT ON SOMETIMES
Jul 22, 2018
VISIBILITY,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, A LOUD NOISE WAS OBSERVED AND THE SUN ROOF SHATTERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THE VOLVO STORE, 1051 W. WEBSTER AVENUE, WINTER PARK, FL, 32789) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. THE VIN WAS NOT AVAILABLE.
Nov 30, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
HI, WHEN DRIVING MY CAR UP ANY SLIGHT LITTLE HILL, I HAVE NO POWER AND IT DOESN'T SEEM TO WANT TO DRIVE. IT'S VERY FRUSTRATING!! I HAVE READ THERE ARE RECALLS IN THE FUEL PUMPS AND ALSO OTHER RECALLS WITH THE MODEL VOLVO XC90. I HOPE THEY CAN REPAIR IT AND PAY FOR IT!!
Sep 04, 2017
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHILE DRIVING ANY DISTANCE OVER 60 MINUTES THE CAR WARNING COMES ON SAYING SUDDEN LOSS OF BRAKES, STOP SAFELY. AIRBAG CHECK LIGHT COMES ON. WITHIN A FEW SECONDS ALL THE ELECTRONICS SHUTS DOWN; ALL DASH, STEREO, LIGHTS, WIPERS, WINDOWS AND LACK OF POWER TO ENGINE BUT CAR STAYS RUNNING. THIS WAS ALMOST A DEADLY CRASH WHILE DRIVING IN POURING RAIN AND THERE WERE CARS EVERYWHERE. NO WAY TO SIGNAL OR FLASHERS, I HONESTLY THOUGHT ME AND MY FAMILY WERE GONNA GET IN AN ACCIDENT. I HAVE READ OTHER STORIES ONLINE SO MY QUESTION IS, WHAT IS THE CAUSE OF THIS? HOW DO I FIX IT BEFORE SOME GETS HURT OR EVEN WORSE KILLED! *TR
Nov 03, 2016
POWER TRAIN,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ALL WHEEL DRIVE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 172,000.
Oct 31, 2016
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
CAR MOVED TO RIGHT WHEN APPLYING BRAKES. CAR CLUNKS WHEN MAKING TURNS. CAR VERY NOISY WHEN GOING OVER BUMPS/ POTHOLES.
Jun 02, 2016
STEERING,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
THERE HAS BEEN PROBLEMS WITH STEERING THE DRIVER SHAFTS THE FUEL PUMP AIRBAGS AND WHEELS MAKING A CLICKING NOISE WHILE DRIVING ON HIGHWAY. THE GAS SMELL IS ALWAYS INSIDE THE CAR AND MECHANIC HAS SAID IT'S FROM THE FUEL PUMP DEFECT DURING MANUFACTURER. ALONG WITH THE OTHER FORE-MENTION DEFECTS .VOLVO DOES NOT WANT TO ADDRESS ISSUES BECAUSE AGE OF CAR. THERE IS A DEFECTIVE SUNROOF THAT ALLOWS WATER TO LEAK INSIDE THE CAR DURING RAIN FALL . THERE HAS BEEN A TOP CLASS ACTION PLACED AGAINST VOLVO FOR THIS . THEY WANTED TO CHARGE ME $700 TO $800 FOR THIS DEFECT AND $1200 TO $1500 FOR FUEL PUMP .
Apr 26, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR WEBSITE SOMEONE PUT THIS IN AS A COMPLAINT ALSO THIS IS VERY DANGEROUS YOU CANT SEE AT NIGHT THE CAR IS HARD TO DRIVE ITS OBVIOUSLY THIS SAME PROBLEM WITH WATER GETTING INTO THE ECM. I READ THROUGH YOUR INFORMATION AND IT SEEMS LIKE VOLVO KNEW SOMETHING WAS UP WITH ONES PRODUCED BEFORE OR AFTER MARCH. IT SEEMS LIKE THEY HAVE BEEN WELL AWARE OF THE PROBLEM AND STILL WANT TO CHARGE YOU $2000 TO FIX IT! PEOPLE SHOULDN'T HAVE TO PAY TO FIX A PROBLEM VOLVO HAS BEEN WELL AWARE OF AND HAS HAD A CHEAP AND EASY SOLUTION FOR YEARS. I CALLED MY LOCAL VOLVO DEALERS AND NOT ONE OF THEM HAD ANY INFORMATION OR KNOWLEDGE OF THIS PROBLEM. WHEN VOLVO HAS A SERVICE NOTICE ABOUT THIS PROBLEM AND HAS OBVIOUSLY SPENT A LOT OF TIME LOOKING INTO IT. THE PROBLEM SEEMS TO BE REALLY BAD WHEN IT RAINS OR I USE THE WIPERS FURTHER LEADING ME TO SEE THAT IT IS THE SAME THING IN INVESTIGATION PE-10-025. THESE ARE ONLY THE PEOPLE WHO ARE COMPLAINING TO YOU THIS SEEMS TO BE A VERY COMMON ISSUE THAT VOLVO IS SWEEPING UNDER THE RUG TO MAKE A BUCK. IT'S DISGUSTING.
Jan 20, 2016
STEERING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE CONTACT STATED THAT A NEW ALTERNATOR WAS PLACED IN THE VEHICLE TWO DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
Jan 15, 2016
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 65 MPH, THE ENGINE RPMS DECREASED AS IF THE BRAKE PEDAL WERE DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 135,000....UPDATED 01/27/16 *BF *JS
Oct 14, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING AT ANY SPEED THE VEHICLES ELECTRICAL SYSTEM COMPLETELY SHUTS DOWN WITH OUT WARNING AS IF THE VEHICLE WAS OFF. THE ENGINE STAYS RUNNING WITH VERY MINIMAL POWER. THIS HAPPENED TO ME AT NIGHT WHILE DRIVING ON THE HIGHWAY, IT WAS RAINING AND ALL THE LIGHTS, WIPERS, EVERY ELECTRICAL PART JUST SHUT OFF, I AM LUCKY I DID NOT CRASH. AFTER RESEARCHING I THAT A LOT OF OWNERS HAVE THE SAME PROBLEMS AND THAT VOLVO IS AWARE OF THE DANGEROUS PROBLEM BUT DOES NOTHING ABOUT IT.
Oct 11, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
HELLO VOLVO, FOR THE RECORD, WE LOVE OUR VOLVO SUV (2004, XC90). OVER THE YEARS THE SERVICE FROM MICHELLE BALSIDE AT VOLVO ON PLAINFIELD ROAD IN CINCINNATI HAS BEEN TRULY EXCELLENT, HER CONTACT INFORMATION IS ATTACHED. HOWEVER, WE HAVE HAS AN ISSUE SINCE 2011 THAT HAS NOT BEEN RESOLVED, WHICH IS SO UNCHARACTERISTIC OF VOLVO. I AM HOPING YOU CAN HELP ME CHANGE THE OUTCOME. FOR YEARS MY HUSBANDS RIGHT HEADLIGHT HAS BEEN TURNING ON AND OFF INTERMITTENTLY. THIS IS VERY DANGEROUS WHEN HE DRIVES TO AND FROM WORK AT NIGHT ON AN OLD 4 LANE HIGHWAY (COLUMBIA PARKWAY) THAT HAS NO SEPARATION BETWEEN EAST AND WEST BOUND LANES, WHICH MEANS CARS TRAVEL HEAD-ON AT 70 MILES AN HOUR. OUR DEALER LOOKED AT THE ISSUE SEVERAL TIMES AND SAID THEY COULD NOT FIX IT; SO WE LIVED WITH THE DANGEROUS ISSUE BECAUSE WE THOUGHT THE PROBLEM WAS UNIQUE TO US. RECENTLY, SOMEONE TOLD US THEY WERE HAVING ISSUES WITH THEIR VOLVO HEADLIGHTS AND THEY FOUND A BLOG ON EDMONDS WHICH LISTED A LOT OF OTHER VOLVO OWNERS WITH THE SAME ISSUE. I HAVE ATTACHED THE BLOG FOR YOUR REFERENCE. THE BLOG REFERS TO A REPAIR KIT. PLEASE LET ME KNOW IF VOLVO CORPORATE CAN SEND A REPAIR KIT TO OUR DEALER IN CINCINNATI. WE HAVE BEEN LOYAL CUSTOMERS AND WE ARE THINKING OF GIVING OUR USED VOLVO TO OUR DAUGHTER WHEN SHE TURNS 16 NEXT SPRING, AND BUYING A NEW VOLVO FOR MY HUSBAND, BILL. PLEASE SHOW YOUR CUSTOMERS THAT YOU CARE AND YOU WILL RESOLVE THE HEADLIGHT ISSUE, IT COULD SAVE A LIFE SOMEDAY. FOR NOW, WE HOPE AND PRAY ON A DAILY BASIS THAT THE HEADLIGHT FUNCTIONS AS IT SHOULD.
May 15, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE IN PARK, THE CONTACT HEARD A NOISE. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER DISPLAYED AN INCORRECT READING AND THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
May 14, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CAR LOST ALL POWER AND MESSAGE WINDOW READ "REDUCED ENGINE PERFORMANCE". WE WERE TRAVELING IN THE LEFT LANE AND HAD TO COAST THROUGH TRAFFIC TO THE SHOULDER. THERE WAS ABSOLUTELY NO THROTTLE RESPONSE, SO WE SHUT THE CAR OFF. UPON RESTARTING IT, THE MESSAGE DISAPPEARED AND WE WERE ABLE TO CONTINUE OUR TRIP. IT HAPPENED AGAIN, AND WE RESET IT ONCE AGAIN. WE STOPPED AT THE FIRST VOLVO REPAIR FACILITY WE FOUND AND HAD THEM SCAN ALL THE COMPUTERS USING THE VOLVO DIAGNOSTIC EQUIPMENT. THE CODE THEY RETRIEVED WAS ECM-981A. THEY CLEARED OUR COMPUTER USING THE VOLVO COMPUTER, BUT THE PROBLEM RETURNED ON OUR RETURN HOME. WE WERE BARELY ABLE TO GET OUT OF THE WAY OF A SEMI BARRELING UPON US! THE PROBLEM STILL PERSISTS, AND I FINALLY WENT TO MY COMPUTER TO FIND SOME INFORMATION ON MY OWN. APPARENTLY, THIS IS NOT SO UNCOMMON A PROBLEM WITH THESE CARS. THERE IS ALREADY A RECALL ON SOME OF THE 2003-2004 S60'S AND V70'S. WE HAVE ALREADY SPENT CLOSE TO $2,000.00 TRYING TO REMEDY THIS PROBLEM, BUT THAT BECOMES INCONSEQUENTIAL IF SOMEONE GETS KILLED BECAUSE THE ISSUE DOESN'T GET RESOLVED. *TR
Feb 03, 2015
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
1 complaint
IN OCTOBER 2014 MYSELF MY BOYFRIEND AND MY 7 YEAR OLD WE'RE DRIVING HOME WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE WHEN I TRIED TO PUSH THROUGH THE TRAFFIC LIGHT THE VEHICLE THEN SLOWED DOWN IN THE MIDDLE OF THE ROAD THEIR WAS NO WAY OF ME TRYING TO PULL OVER BC THE CAR COMPLETELY STOPPED I THEN PROCEEDED TO GET MY 7 YEAR OLD OUT THE TRUCK AND HER SPELT BELT IN THE BACK WAS STUCK AND WOULD NOT COME OUT WE WERE ALMOST HIT FROM THE BACK DUE TO THE VEHICLE STALLING IN THE MIDDLE OF THE ROAD IN A CURVE WE WERE STRANDED FOR ABOUT THREE HOURS IN THE DARK WHEN WE WERE FINALLY TOWED HOME I WAS TOLD THAT THE TRANSMISSION WAS NO GOOD AND THIS IS THE REASON OUR VEHICLE STALLED AND WAS DISABLED. *TR
Nov 05, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WHILE DRIVING OUR VOLVO XC-90, THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN (DASHBOARD DISPLAY, LIGHTING, AC, POWER WINDOWS, POWER DOOR LOCKS, EVERYTHING ELECTRICAL ETC.). ADDITIONALLY, FOR A SPLIT SECOND THE ENGINE/TRANSMISSION JERKS AND/OR STALLS BEFORE RESUMING. THE FIRST TIME THIS HAPPENED WAS IN 2010 AND NEVER OCCURRED AGAIN FOR SEVERAL YEARS. THEN SUDDENLY ON A RECENT TRIP IN AUGUST 2014 THIS HAPPENED REPEATEDLY AND THE ELECTRICAL SYSTEM NEVER RETURNED TO OPERATION DURING THAT TRIP. IN THAT AUGUST 2014 OCCURRENCE WE WERE TRAVELING DOWN NARROW STATE HIGHWAY 1 IN BIG SUR, CALIFORNIA. HAD WE LOST CONTROL OF THE VEHICLE DURING THE JERKING EPISODES WE COULD HAVE GONE OFF THE NARROW ROAD AND DOWN THE STEEP CLIFF SIDE TO OUR DEATHS. THIS PUT OUR FAMILY IN A VERY PERILOUS SITUATION. ADDITIONALLY, SINCE THE ABOVE INCIDENT IN LATE AUGUST 2014 THE VEHICLE HAS EXPERIENCED NUMEROUS OTHER FLASHES/JERKING INCIDENTS WHILE AT HIGHWAY SPEEDS. THIS OCCURRENCE SEEMS TO BE INCREASING. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED WITH A NATIONAL RE-CALL. *TR
Sep 29, 2014
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
OUR 2004 VOLVO XC-90 DEVELOPED A WARNING LIGHT THAT THE STABILITY CONTROL WAS INACTIVE. IN ADDITION, WE EXPERIENCED A "SLOSHING" SOUND IN THE PASSENGER COMPARTMENT AKIN TO A BOTTLE OF WATER ROLLING AROUND THE BACK. UPON INSPECTION IT WAS DETERMINED THAT THE YAW SENSOR WAS DAMAGED DUE TO CORROSION FROM DEFECTIVE SUN-ROOF DRAINS WHICH ALLOWED WATER INTRUSION INTO THE VEHICLE BODY. NO EXTERNAL LEAKS OR ISSUES WERE EVIDENT AND THE ISSUE WAS WELL DESCRIBED UPON AN INTERNET SEARCH. *TR
Aug 15, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. STILL TRAVELING ON WINDY ROADS WITH LARGE SEMI TRUCKS BEHIND ME AND CARS PASSING BY IN THE OPPOSITE LANE I VEERED TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI. NOT BEING ABLE TO STEER OR STOP AS EFFICIENTLY AS BEFORE I COASTED INTO A RESIDENTS 2-3 MAN ROCK LANDSCAPE TRAVELING AT ABOUT 5MPH. I DENTED MY FRONT LICENSE PLATE AND SCRATCHED THE BUMPER. WITH MY HEART POUNDING, I TURNED THE CAR OFF AND GOT OUT TO SEE THE DAMAGE. I WENT TO THE RESIDENTS HOME AND TOLD THEM MY STORY. THEY WERE THANKFUL MY FIANC AND I WERE OKAY. SINCE I HIT ROCK THERE WAS NO DAMAGE DONE TO THEIR LANDSCAPE. AFTER 20 MINUTES I STARTED THE CAR. IT WAS HESITANT TO START. THE BRAKE FAILURE LIGHT WAS ON FOR A FEW SECONDS THEN THE SRS SERVICE WARNING LIGHT CAME ON AND STAYED ON. FOR THE REMAINDER OF THE WEEKEND TRIP THE CAR WOULD LURCH LIKE THE TRANNY WAS SLIPPING. ESPECIALLY AFTER TAKING OFF FROM A STOP LIGHT. IT STILL CLUNKS ONCE IN AWHILE BUT WE ONLY DRIVE IT AROUND TOWN. IT'S CURRENTLY AT A CERTIFIED VOLVO SPECIALIST BEING SERVICED. THIS MORNING ALL LIGHTS STOPPED WORKING AND I COULDN'T GET IT OUT OF THE GARAGE. THE KEY STUCK IN THE IGNITION. IN CONCLUSION, THIS MISHAP COULD HAVE RESULTED IN A SERIOUS INJURY OR FATALITY. IF EVERY CAR OF THIS MAKE AND MODEL IS DOING THIS, THEY NEED TO BE RECALLED AND REPAIRED! *TR
Aug 04, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
DRIVING VEHICLE AT 45MPH AND KEY SWITCHED OUT OF THE "RUN" POSITION WHILE BEING DRIVEN. VEHICLE'S ENGINE COMPLETELY SHUT OFF, RENDERING POWER BRAKES, POWER STEERING AND AIRBAGS AS NOT OPERATIONAL. *TR
Jul 11, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
UPON LEAVING OUT FOR THE DAY VEHICLE HESITATED SOMEWHAT WHEN I WOULD ACCELERATE ON GAS PEDAL. AFTER DRIVING FOR ONLY 5 MLS. VEHICLE STARTED SPUTTERING, I THOUGHT MAYBE I SHOULD STOP AND GET GAS THAT WOULD SOLVE THE PROBLEM BUT NO THE PROBLEM CONTINUED AND GOT WORSE, AS LONG AS I WAS JUST COASTING IT WAS OK, BUT UPON ACCELERATING IS WHEN IT FELT LIKE IT WAS ABOUT TO STALL AND THERE WAS ALSO FUEL SMELL WHEN ACCELERATING. THE SPUTTERING & SHAKING AND ROUGH SOUND WORSEN AS WELL. I SPOKE WITH AN AUTO REPAIRMAN AND HE INFORMED ME OF THE VEHICLES RECALLS ON FUEL SYSTEM AND THAT IT WAS MOST DEFINITELY WHAT MY SITUATION WAS WITH MY VOLVO. *TR
Jun 25, 2014
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MESSAGES CONTINUED TO BE SHOWN IN THE IP ERROR DISPLAY. THE BRAKE FAILURE MESSAGE INSTRUCTED ME TO PULL OVER AND BRING THE VEHICLE TO A SAFE STOP. UPON BRINGING THE VEHICLE TO A SAFE STOP AND TURNING OFF IGNITION, I HEARD EXCESSIVE ELECTRICAL CLICKING UNDER THE DASH (LIKE RELAYS CLICKING). ALL IP DISPLAYS WERE NON-RESPONSIVE (DARK). I LOCKED THE CAR (ALARM ARMED) AND LATER RETURNED WITH A TOW-TRUCK. UPON RETURN TO THE CAR, I WAS UNABLE TO UNLOCK IT OR DISARM THE ALARM. CAR WAS UNRESPONSIVE. ALARM WAS ARMED (UNABLE TO BE DISARMED) AND THE ENGINE BYPASS FEATURE OF THE ALARM PREVENTED ME FROM STARTING THE CAR. COULD ONLY GAIN ENTRY INTO THE CAR FROM THE DRIVER'S SIDE DOOR WITH PHYSICAL KEY. CAR WAS PLACED IN NEUTRAL AND LOADED ONTO A FLATBED TRUCK FOR TOW BACK TO VOLVO DEALERSHIP. TEMPERATURE AT TIME OF FAILURE WAS 110F. *TR
Jun 18, 2014
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING DOWN THE ROAD AROUND 50 MPH THE XC90 SKIPPED AND TEMPORARILY TURNED OFF ALL ELECTIONS. THOUGHT IT WAS A GLITCH SO CONTINUED DOWN THE ROAD MORE CAREFULLY. THEN IT HAPPENED AGAIN AND THE ELECTRONICS NEVER CAME BACK ON. I COULDN'T MAKE IT UP A SMALL HILL ON THE ROAD TO GET SAFELY HOME. MY TRANSMISSION WOULDN'T PULL. THE SPEED GAUGE AND RPMS WERE COMPLETELY UNWORKING. WINDOWS WOULD NOT ROLL DOWN AIR HAD WENT OUT. POWER STEERING TEMPORARILY WENT OUT. MADE IT HOME FINALLY AND NOTHING SEEMS WRONG NOW BUT THERE IS OBVIOUSLY A PROBLEM THAT NEEDS TO BE FIXED. I COULD HAVE EASILY BEEN IN A WREAK OR STRANDED ON THE SIDE OF THE ROAD WITH MY BABIES. VOLVO NEEDS TO TAKE RESPONSIBILITY. *TR
May 26, 2014
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED THE XC90 DAME DAY ONCE LEAVING THE DEALERSHIP THERE WAS NO GAS STOP TO PUT GAS IN CAR ONCE FILLED UP CAR WOULD GET OUT OF PARK WAD STUCK THERE FOR 15 MIN TRIED TO TAKE KEY OUT WOULD NOT ALLOW ME TO CALLED DEALER ONCE THE CAR COULD GET TO DEALER THEY GAVE ME ANSWERS AD I HAVE TO PUMP THE BRAKES AND I SHOULD B.FINE I WAS SCARED BUT HAD TO GET HOME TO MY TOWN WENT TO WORK ON THE 25TH OF APRIL 2014 WAS STUCK AT WORK FOR OVER 30 MIN TERRIFIED IM FINANCING THE VEHICLE SINE ITS LATE I WILL HAVE TO CALL THE DEALER AND FINANCE IN THE AM CARS SHOULD NOT B DOIN THIS HAD THE CAR FOR TWO DAYS TOTAL NIGHTMARE ALSO ON DASH IT SAYS ANTI SKID NEEDS SERVICE WITH A YELLOW WARNING SYMBOL ALSO SERVICE ALARM ALSO SHOWED UP WHAT CAN I DO IM A SINGLE MOM NOW I HAVE A VEHICLE THAT I CANT DRIVE I NEED YOUR HELP THEY ALSO WOULDN'T PROVIDE A CAR FAX THEY SAID THEY HAVE A SAFETY RECORD BUT IT ONLY SHOWS WHO OWNED THE CAR AND PURCHASED DATES PLEASE HELP IF I CANT DRIVE I WILL LOSE MY JOB AND EVERYTHING I WORKED HARD FOR I HOPE TO HEAR FROM YOU SOON DEALERSHIPS SHOULD NOT BE ABLE TO RIP OF HARDWORKING PEOPLE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 26, 2014
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE SYSTEMS FAILURE OF ENGINE, LIGHTING, WIPERS, INTERIOR LIGHTING (DASH), BRAKE FAILURE MESSAGE AND SRS AIRBAG SERVICE WARNINGS. THIS HAS BEGUN TO HAPPEN REPEATEDLY. THIS PROBLEM APPEARS TO BE THE SAME THAT MANY OTHER XC90 OWNERS HAVE BEEN EXPERIENCING. *JB
Sep 05, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER SEVERAL HOURS OF DRIVING IN THE GEORGIA / NORTH CAROLINA MOUNTAINS WITH THE WIFE AND 2 KIDS IN THE BACK, THE AIR-CONDITIONER AND RADIO ON WITH THE 2004 XC90, THE CAR STARTED EXPERIENCING WEIRD BEHAVIOR. SHORTLY AFTER CROSSING THE GEORGIA BORDER INTO THE MOUNTAINS OF NORTH CAROLINA THERE WAS A LOUD NOISE UNDER THE HOOD OF THE CAR AND THE VEHICLE JERKED VIOLENTLY. THE CAR IMMEDIATELY LOST ALL ELECTRICAL POWER (NO DASHBOARD, HAZARD LIGHTS, BLINKERS, WINDOWS AND DOOR LOCKS, SUNROOF, ETC.). THE DRIVE TRAIN ALSO SEEMED STUCK IN A HIGH GEAR AND WOULD NOT DOWNSHIFT WHICH MADE NORMAL DRIVING CLOSE TO IMPOSSIBLE ESPECIALLY ON MOUNTAIN ROADS. ABOUT 15 MINUTES LATER, THE CAR MADE THE VIOLENT NOISE AGAIN UNDER THE HOOD AGAIN AND JERKED VIOLENTLY AGAIN. LUCKILY THERE WAS AN AUTOZONE IMMEDIATELY AFTER THE SECOND INCIDENT AND I HAD THEM READ THE ENGINE CODES WHICH WAS ONLY SHOWING A 'DSTC FAILURE' (DASHBOARD WAS NON-FUNCTIONAL). I DECIDED TO REPLACE THE BATTERY WITH A NEW ONE IN HOPES THAT THE FAILURE WAS BECAUSE OF A WEAK BATTERY TRICKING THE COMPUTER TO GO INTO SURVIVAL MODE. UPON RESTARTING THE CAR, POWER WAS RESTORED TO THE CABIN (AC, RADIO, AND DASH WERE ALL WORKING AGAIN) AND THERE WAS NOW A 'SRS AIRBAG SERVICE URGENT' MESSAGE WHICH I COULDN'T CLEAR FROM THE DASH, NOR COULD THE TOOL FROM AUTOZONE DETECT OR CLEAR VIA THE PLUG TO THE COMPUTER PORT. THERE WERE NO ENGINE CODES IN THE AUTOZONE COMPUTER AFTER THE BATTERY CHANGE BUT WE STILL HAD THE SRS WARNING LIGHT / MESSAGE ON THE DASH. THE NEXT DAY, WE HAD THE SAME ISSUE ABOVE DRIVING HOME FROM OUR DESTINATION. WE WERE HOPING THAT NEW BATTERY WOULD SOLVE THE ISSUE, BUT I NOW BELIEVE IT'S THE CEM. CAR IS GOING TO THE DEALER TOMORROW TO INVESTIGATE SINCE OF COURSE IT HAPPENED ON MEMORIAL DAY WEEKEND AND NOTHING WAS OPEN OTHER THAN SOME STORES. *TR
May 27, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING MY XC90 2004 AND SUDDENLY THE UNIT JUST TURNED OFF COMPLETELY. I HAD TO CONTINUE DRIVING WITH THE VEHICLE WITHOUT ANY KIND OF POWER. I PARKED THE CAR BESIDE THE HIGHWAY AND TRIED TO TURNED ON THE CAR AGAIN, THE CAR STARTED TO FUNCTION NORMALLY. I CHECKED THE POLE OF THE BATTERY BUT THEY WERE OK AND THE BATTERY ITSELF IT'S NEW. THIS IS NOT THE FIRST TIME THAT HAPPENS, IT IS VERY UNPREDICTABLE AND SPORADIC.WHEN I WENT TO THE VOLVO DEALER SOME MONTHS AGO TO FIX A CAMPAIGN THAT HAVE THE XC90, I TOLD THE MECHANICS WHAT HAPPENED AND TOLD THEM TO CHECK THAT ISSUE. THE TOLD ME IT WAS VERY STRANGE AND WHEN THEY FIXED THE CAMPAIGN THEY TOLD ME THEY DIDN'T FOUND ANYTHING. *TR
May 05, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TODAY, WE LEARNED OUR VOLVO XC90'S YAW RATE SENSOR HAS FAILED. THE ROOT CAUSE WAS WATER LEAKING INTO THE PASSENGER SIDE OF THE CAR DUE TO BLOCKED MOONROOF (I.E. SUNROOF) DRAINS, WHICH SHORTED THE YAW RATE SENSOR. THIS IMPAIRED THE ELECTRONIC STABILITY CONTROL AND BRAKES OF OUR VOLVO, PUTTING US AT RISK OF ACCIDENT. RESEARCH SHOWS THIS IS A FREQUENT AND RECURRING PROBLEM KNOWN SINCE AT LEAST 2004. IT HAS CAUSED THOUSANDS OF DOLLARS IN DAMAGE TO NUMEROUS XC90S. VOLVO IS AWARE OF THIS ISSUE UP TO AND INCLUDING THE PRESIDENT OF VOLVO USA. EVEN THOUGH EASY AND INEXPENSIVE REGULAR MAINTENANCE WOULD PREVENT EXPENSIVE DAMAGE, NEITHER THE VOLVO USER MANUAL NOR MAINTENANCE SERVICE OPERATIONS GUIDES MENTION THE NEED. THE DAMAGE WE AND OTHERS HAVE SUFFERED WAS COMPLETELY PREVENTABLE. THE ROOT CAUSE IS A DESIGN DEFECT, WHICH VOLVO SERVICE PROVIDERS REGULARLY CORRECT BY CUTTING THE BOTTOM END OF THE HOSES. A SERVICE PROVIDER IS REPORTED AS SAYING, "THIS IS A BAD DESIGN. WE DON'T KNOW WHY VOLVO DESIGNED IT THIS WAY, SO WE JUST CUT OFF THE BOTTOM TWO INCHES OF THE HOSES." GIVEN THE RISK THIS DEFECT PUTS OWNERS AT AND VOLVO'S ONGOING FAILURE TO CORRECT THIS DESIGN DEFECT AND/OR NOTIFY OWNERS OF THIS ISSUE AND THE REQUIRED MAINTENANCE TO ADDRESS IT, I BELIEVE A RECALL OF ALL AFFECTED VOLVO XC90S IS WARRANTED AND SHOULD BE INSTITUTED IMMEDIATELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 28, 2013
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING ON THE HIGHWAY WITH MY TWO SMALL CHILDREN, THE CAR MADE A KNOCKING NOISE AND DRIVER CONSOLE/DASH STOPPED WORKING. THE LIGHTS WENT OUT, AND ALL GAUGES WENT TO "ZERO." I NO LONGER HAD TURN SIGNALS EITHER. I FEARED FOR OUR LIVES. I HAVE DONE RESEARCH, AND HAVE FOUND THAT OTHERS HAVE THIS SAME ISSUE WITH 2004 XC90S. *TR
Nov 06, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING BETWEEN 65 AND 70 MILES ON A MAJOR INTERSTATE MY 2004 VOLVO XC 90 HAS A SEVERE "THUMP" IN THE FRONT END, WHICH IS THEN FOLLOWED BY A VERY BRIEF (SPLIT SECOND) INTERNAL (MEANING ALL DASHBOARD LIGHTS, HI-FI, DOME LIGHTS, RADIO AIR CONDITION, OIL GAGE, FUEL GAGE CLOCK ) POWER FAILURE. WHILE TRYING TO PUSH THE GAS THE CAR WOULD NOT ACCELERATE. AT FIRST I HIT SOMETHING ON THE HIGHWAY. A MINUTE OR TWO LATER THE "THUMP" WAS HARDER AND THE LIGHTS INTERNALLY COMPLETELY WENT OUT, HAZARD LIGHTS COULD NOT BE TURNED ON, BLINKERS COULD NOT BE SWITCHED ON, HI-FI WENT OUT, THE DOOR LOCKS WOULD NOT WORK, THE WINDSHIELD WIPERS WOULD NOT CUT ON OR THE ELECTRIC WINDOWS. I PULLED OVER IMMEDIATELY AND TURNED THE CAR OFF, WAITED 10 MINUTES AND RESTARTED IT. THERE WERE 3 MESSAGES ON THE DASH, THE YELLOW EXCLAMATION POINT DASHBOARD ICON/ALERT LIT UP, A SERVICE MESSAGE FLASHED REFERRING TO THE ANTI-LOCK BRAKE FAILURE, THE SRS NEEDED TO BE CHECKED, AND CHECK ENGINE. THE NEXT DAY I TOOK IT TO A VOLVO DEALERSHIP, THEY COULDN'T DIAGNOSE THE PROBLEM. THEY ASSURED ME THAT THE CAR WAS OK TO DRIVE. FOUR DAYS LATER THE PROBLEM STARTS AGAIN. SO AFTER DOING A LITTLE RESEARCH I FIND OUT THAT THIS IS A COMMON OCCURRENCE ON THE VOLVO XC 90 AND THERE WAS AN INVESTIGATION ON THIS SAME ISSUE IN NOVEMBER 2010 IN WHICH VOLVO IS FULLY AWARE OF AND "ACKNOWLEDGES A PROBLEM AFFECTING SOME SUBJECT VEHICLES INVOLVING WATER SEEPAGE INTO THE PLENUM BOX AREA IN THE ENGINE COMPARTMENT. WHEN THIS OCCURS WATER MAY ENTER INTO THE INTERIOR PASSENGER COMPARTMENT AND TRACK ALONG THE WIRING HARNESS FOR THE CENTRAL ELECTRONIC MODULE, THE DEVICE THAT CONTROLS MANY OF THE VEHICLES ELECTRICAL FUNCTIONS INCLUDING WIPER OPERATION, LIGHTING, AND TRANSMISSION OPERATION. IF THE WATER REACHES THE CENTRAL ELECTRONIC MODULE CONNECTOR ELECTRICAL FAULTS MAY RESULT." THIS IS A $1200.00 REPAIR WHICH VOLVO SHOULD PAY. *TR
Oct 23, 2012
ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THE SUNROOF DRAIN HAS A DESIGN FLAW THAT CAN CAUSE WATER TO ENTER THE PASSENGER COMPARTMENT AND/OR ELECTRICAL SYSTEMS. THIS CAN PRESENT SIMPLY AS WATER ON THE FLOOR BOARDS. BUT IT CAN ALSO PRESENT IN MORE SUBTLE WAYS WITH WATER COMING IN CONTACT WITH ELECTRICAL SYSTEMS AND BEING DRAWN THROUGHOUT THE CAR THROUGH COPPER WIRES ACTING AS CONDUIT (THIS EFFECTS SPEAKER QUALITY, RADIO FUNCTION, CRUISE CONTROL FUNCTION ETC). MOST IMPORTANTLY, WATER CAN ACCUMULATE IN THE COMPARTMENT UNDER THE FRONT PASSENGER SEAT THAT HOUSES THE DYNAMIC STABILITY TRACTION CONTROL SYSTEM PUTTING SAFETY AT RISK. WE HAVE EXPERIENCED THIS WITH OUR XC90 BUT SEE MANY COMPLAINTS REGARDING OTHER VOLVO MODELS. THIS IS A SIGNIFICANT SAFETY CONCERN BUT MOST CONCERNING BECAUSE OF ITS SUBTLE NATURE, SLOW PROGRESSION, AND PROHIBITIVE COSTS TO REPAIR. MANY PEOPLE ARE DRIVING AROUND WITH COMPROMISED SYSTEMS AND ARE NOT YET AWARE, UNABLE TO RECOGNIZE THE CAUSE, OR UNABLE TO FUND THE REPAIR. *TR
Sep 20, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
2004 VOLVO XC-90. CONSUMER STATES PROBLEM WITH CRANKCASE VENT *TGW THE CONSUMER RECEIVED A SECOND A OPINION AND WAS INFORMED THE THROTTLE BODY NEEDED TO BE CLEANED.
Aug 28, 2012
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
DRIVING FROM PHX TO TUS AT 75 MI OUT OF PHX AT ABOUT 2200HRS. THE CAR COMPLETELY FAILED FOR FRACTION OF A SECOND THEN RESUMED NORMAL OPERATION UNTIL ARRIVING AT DESTINATION 10 MI. LATER. THE SECOND TIME A WEEK LATER WAS TRAVELING TO PHX AT 1800 HRS. 70MI OUT OF TUS. THE CAR FAILED LIKE THE FIRST TIME THEN A FEW SECONDS LATER DID IT AGAIN REACHED DESTINATION ABOUT 15MI. LATER. WHEN THIS HAPPENS THE LIGHTS, RADIO, WINDOWS, DASH LIGHT AND GAUGES ALL STOP WORKING THE MESS. COMES ON ABS,SRS. ITS HAPPENED 5 OR 6 TIMES NOW WITH THE WORST BEING YESTERDAY 16 JUNE 2012 . I GOT OFF LOOP 202 AND PULLED IN A PARKING LOT AND SHUT DOWN THE CAR AND THEN ATTEMPTED TO RESTART 4 TIMES BEFORE IT RESTARTED. THE A/C,WINDOWS, LIGHTS, GAUGES,TURN SIGNALS ALL FAILED. THE MESS. ABS, SRS, CHECK ENGINE CAME ON. I DROVE ABOUT 5 MI TO DESTINATION. I'M NOW SCARED TO DRIVE IT IF THE SRS, ABS WARNING ARE ON ARE THEY WORKING? IF IN AN ACCIDENT WILL THE PASSENGERS AND DRIVER BE PROTECTED ? *TR
Jun 17, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING ON THE HIGHWAY AT NIGHT, ALL ELECTRICAL INDICATORS ON DASHBOARD INCLUDING THE TURN SIGNALS STOP WORKING THEN THE VEHICLE STARTED SLOWING DOWN. AFTER STOPPING I WAS UNABLE TO OPEN GAS TANK AND TAILGATE WHERE THE BATTERY IS LOCATED. I TOOK THE VEHICLE TO THE VOLVO DEALER AND THEY WERE UNABLE TO DUPLICATE THE INCIDENT. NOW THIS HAS HAPPEN 7 MORE TIMES. I AM A SINGLE PARENT WITH MINOR CHILDREN IN MY VEHICLE. PLEASE ASSIST. SOMEONE INFORM ME THE PROBLEM MIGHT BE WITH THE CENTRAL ELECTRICAL MODULE. I PURCHASE THIS VEHICLE USED AND IT IS OUT OF WARRANTY. I HAVE SEEN LOTS OF COMPLAINTS ABOUT THIS VEHICLE WHY IS THERE NOT A RECALL ON THE CENTRAL ELECTRICAL MODULE? PLEASE DO SOMETHING BEFORE THERE ARE FATALITIES. *TR
Dec 07, 2011
CHILD SEAT
1 complaint
I JUST BOUGHT A SUNSHINE KIDS JUVENILE PRODUCTS RADIAN XTSL CONVERTIBLE CAR SEAT. I HAD IT INSTALLED REAR-FACING BY A CHILD PASSENGER SAFETY TECHNICIAN USING THE SUPERLATCH OPTION. THE TIGHTENING MECHANISM FOR THE SUPERLATCH STRAP WAS BUMPED BY MY HAND WHEN I WAS SITTING IN THE SEAT NEXT TO THE CAR SEAT. THE SUPERLATCH STRAP BECAME LOOSE AND THE INSTALL WAS NO LONGER SAFE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=XC90, MODEL=VOLVO). *TR
Nov 18, 2011
SEATS
1 complaint
SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB
Sep 15, 2011
PARKING BRAKE
1 complaint
THE CAR, INCLUDING ALL BRAKE COMPONENTS, WAS INSPECTED 3 WKS AGO. NINE DAYS AGO, THE EMERGENCY BRAKE SHOE BROKE AND THE PIECES FELL INTO THE WHEEL WORKS SO I COULD NOT DRIVE THE CAR. NOTE: IT HAD BEEN RAINING FOR A LONG TIME, SO THE MECHANIC SUSPECTS THE E-BRAKE CABLE RUSTED, FROZE LIGHTLY INTO THE "BRAKE" POSITION AND THE FRICTION RUBBED OFF THE ADHESIVE AND BROKE THE SHOE. THE CAR HAD BEEN DRIVEN THE PREVIOUS DAY FOR ABOUT 2.5 HOURS ON THE HIGHWAY WITH NO PROBLEMS. *TR
Jul 01, 2011
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
MOVING ABOUT 70MPH IN CRUISE WE FELT A SEVERE JERK FOLLOWED BY NEAR INSTANTANEOUS HARD ACCELERATION. THE JERK/THUD ACTION SO EXTREME IT WAS ALMOST LIKE THE VOLVO TRIED TO REVERSE GEAR BY ITSELF. IT'S STRANGE HOW AN 'EVENT' CAN CONJURE UP COMMON THOUGHTS. AFTER THE UNCONTROLLED HARD ACCELERATION, I HAD THOUGHTS OF THAT STATE PATROL OFFICER DRIVING THE LEXUS IN CALIFORNIA WHO WAS KILLED ALONG WITH HIS FAMILY WHEN HE COULDN'T CONTROL THE BIZARRE BEHAVIOR OF THE CAR. TURNS OUT IT WAS THE SAME THOUGHTS MY BROTHER HAD. 'AS WE PULLED OVER AND CALL FOR HELP OUR VOLVO DID SOMETHING BIZARRE AGAIN. WE THOUGHT THE REAR WHEEL GOING BACKWARD AT THIS TIME, ALMOST AT THE SAME TIME MOST ALL THE POWER IN THE VOLVO WENT DEAD. O GAUGES INCL. SPEEDOMETER, THE TACK, THE GAS, THE BATTERY, ALL OUT. OTHE WINDOWS STUCK IN THE UP POSITION. ONO TAILLIGHTS, NO BRAKE LIGHTS, NO DIRECTIONAL. OTHE TRANSMISSION STUCK IN A GEAR - EITHER 4 OR 5TH. 'WHILE WAITING FOR HELP AT THE AUTO ZONE, I SEARCHED WHAT THIS ISSUE MIGHT BE. I FOUND A VOLVO FORUM THAT SHOWS MANY PEOPLE THAT HAD SIMILAR, DRAMATIC ISSUES WITH SAME YEAR SAME MODEL VOLVO. 'AFTER RE-CONNECTING THE BATTERY, THE POWER CAME BACK ON OABOUT HOUR LATER THE VOLVO REPEATED A VERY DRAMATIC THUMP-JERK AND THE POWER STARTED TO GO OUT. THE TACK AND SPEEDOMETER STARTED DROPPING - DASH LIGHTS DIMMED AND ALL OF SUDDEN THE POWER CAME BACK - LIGHTS BACK AND GAUGES POPPED BACK UP. OONLY TO BE FOLLOWED BY ANOTHER THUMP ABOUT ONE MINUTE LATER AND THIS TIME THE POWER FAILURE WAS SIMILAR TO ABOVE (NOT SURE ABOUT TAILLIGHTS AS I WAS MOVING ON THE HIGHWAY AND NOT ABOUT TO GET OUT AND CHECK.) OON OUR NEXT TRIP EVEN AT THE REDUCED SPEEDS - 5 OR 6 TIMES HE VOLVO DID SOME BIZARRE JERK MANEUVER WITH 3 OF THE TIMES FOLLOWED BY POWER FAILURE. 'WE TALKED ABOUT OPTIONS AND WE AGREED THAT SELLING THIS VEHICLE TO SOMEONE AND POSSIBLY PUTTING ANOTHER FAMILY AT RISK. IT IS NOT THE RIGHT THING TO DO AND NOT A CHRISTIAN THING TO DO. *TR
Jun 28, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
WAS DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRICAL SYSTEMS SHUT DOWN. DASH PANEL INDICATED BRAKE FAILURE, STOP CAREFULLY. NO LIGHTS, TURN SIGNALS, SPEEDOMETER, TACHOMETER, AIRBAGS, HAZARD LIGHTS, PWR WINDOWS, PWR BRAKES, RADIO - NO POWER TO ANYTHING. CLEAR, DRY WEATHER CONDITIONS. THIS HAD BEEN HAPPENING FOR SHORT CYCLES FOR APPROX. 2 MONTHS. WINDSHIELD WIPERS WOULD TURN ON FOR ONE CYCLE AND ALL POWER WOULD SHUT DOWN TO DASH, RADIO, LIGHTS ETC. BUT WOULD LAST FOR ONLY A SECOND OR TWO. THIS MIGHT HAPPEN 2-3 TIMES ON APPROX. 20 MILE DRIVE HOME ON HIGHWAY. THIS ONLY HAPPENS AT HIGHWAY SPEED. BUT THE INCIDENT ON THURSDAY 05.26.11 NO POWER LASTED FOR 10 MILES UNTIL I GOT THE VEHICLE HOME. HAD THE CAR SIT FOR AN HOUR AND THEN STARTED AGAIN AND THE DASH INDICATED SRS SYSTEM FAILURE BUT ALL POWER WAS RESTORED TO CAR.
May 29, 2011
VISIBILITY,AIR BAGS
1 complaint
WHILE DRIVING ON THE HIGHWAY, MY WIPERS CAME ON FOR ONE CYCLE. A FEW MINUTES LATER THE SAME THING. THEN A FEW MINUTES AFTER THAT THE WIPERS CAME ON, STAYED ON, AND MY ENTIRE ELECTRIC PANEL SHUT DOWN. NO DASH BOARD INSTRUMENTS, NO POWER IN THE WINDOWS, NO TURN SIGNALS, NO STEREO. CAR STILL RAN, AND HEADLIGHTS STILL WORKED. PRETTY SCARY. WHEN I STOPPED THE CAR, TURNED OFF THE ENGINE, AND TURNED IT BACK ON AGAIN, EVERYTHING RETURNED TO NORMAL EXCEPT FOR A SRS MESSAGE. THIS SEEMS TO HAPPEN WHEN THE CAR IS STUCK IN TRAFFIC OR IS HOT. MY DAUGHTER WAS GOING 65 MPH ON A HIGHWAY AFTER BEING STUCK IN TRAFFIC FOR A WHILE. SHE PANICKED BECAUSE ALL LIGHTS AND DASH WENT OUT AND SHE THOUGHT THE ENGINE HAD STOPPED. SHE COULD HAVE HAD AN ACCIDENT!!!! LAST TIME IT HAPPENED WE GOT AN ERROR CODE FOR AIRBAG FAILURE. THIS IS NOT GOOD! *TR
Mar 25, 2011
POWER TRAIN,AIR BAGS
1 complaint
2004 VOLVO XC90. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED THE VEHICLE WAS JUMPING INTO GEAR OR LUNGING WHEN HE APPLIED THE ACCELERATOR PEDAL. THE CONSUMER STATED THE ORIGINAL TRANSMISSION WAS REPLACED AT 53,000 MILES IN 2008. THE DEALER PERFORMED A DIAGNOSTIC CHECK AND DETERMINED THAT THE FRONT AXLE HAD LOST A PLUG AND THAT THE TRANSMISSION HAD BECOME CONTAMINATED AND THAT WAS THE CAUSE OF THE JUMPING IN THE TRANSMISSION. THE REPAIR OF THE FRONT AXLE AND TRANSMISSION FLUSH WAS APPROVED AT VOLVO'S COST. HOWEVER, DIAGNOSTICS ALSO REVEALED THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. *JB
Sep 15, 2010
FUEL SYSTEM, OTHER,LATCHES/LOCKS/LINKAGES
1 complaint
FUEL FILLER DOOR LATCH FAILURE. ALLOWS FUEL FILLER DOOR TO REMAIN OPEN AFTER CLOSED BY OPERATOR LEAVING DIRECT ACCESS TO GAS CAP. SPRING LATCH BROKEN. *TR
Jul 28, 2010
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,INTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
AFTER DRIVING 125 MILES WITHOUT INCIDENT, WE LEFT OUR 2004 VOLVO XC 90 T6 AWD PARKED FOR 4 HOURS BEFORE DRIVING AGAIN. AFTER LESS THAN A HALF MILE AT LOW SPEED, THERE WAS A "THUMP" FROM THE FRONT OF THE CAR, THE WIPERS CYCLED, THE GAUGES ALL WENT BLANK, SOME OF THE WINDOWS STOPPED WORKING, THE A/C WENT OUT (BLOWER STAYED ON). THE CAR STAYED ON, BUT SEEMED "STUCK" IN SECOND GEAR AND THE BRAKES BECAME "SPONGY," BUT OPERABLE. TURN SIGNALS WERE INOPERABLE AND THE POWER STEERING WENT OUT. THE INDICATOR LIGHT ON THE GEAR SHIFT WENT OUT AND THE CENTRAL LOCKING SYSTEM STOPPED FUNCTIONING. WE GOT OUT OF TRAFFIC AND INTO THE SHADE. I CHECKED ALL FUSES AND TRIED TO RESTART THE CAR. IT WOULD RESTART, BUT WITHIN SECONDS THERE WERE MULTIPLE "CLICKS" COMING FROM THE AREA NEAR THE FUSE BOX IN THE PASSENGER COMPARTMENT FOLLOWED BY THE ELECTRICAL FAILURES DESCRIBED ABOVE. AFTER LETTING THE CAR SIT FOR A COUPLE OF HOURS WE MOVED IT TO A SECURE LOCATION TWO MILES AWAY. DURING THAT DRIVE ALL OF THE ABOVE PROBLEMS HAPPENED AGAIN, INCLUDING THE ENGINE BEING "STUCK" IN SECOND GEAR. AFTER LETTING THE CAR SIT OVERNIGHT, IT STARTED AND RAN WITHOUT INCIDENT. HOWEVER, THE "CHECK ENGINE" LIGHT AND THE "SRS" LIGHT HAVE REMAINED ON. A REPAIR SHOP COULD NOT DIAGNOSE THE PROBLEM. PRIOR TO THIS INCIDENT, THE SAME THINGS HAPPENED TO MY WIFE IN THE SAME CAR. THE SYMPTOMS LASTED A FEW SECONDS AND DISAPPEARED. *TR
Jul 26, 2010
SUSPENSION,POWER TRAIN,AIR BAGS
1 complaint
2004 VOLVO XC 90 AND TRANSMISSION IS FAILING, AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 90K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. RIP-OFF *TR
Jun 20, 2010
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
MY 2004 VOLVO XC90 HAS EXPERIENCE A SUDDEN ELECTRICAL FAILURE. WHILE DRIVING IN CITY CONDITIONS ALL INTERNAL ELECTRONICS INCLUDING SPEED & FUEL GAUGES, TURN LIGHT INDICATORS, AUDIO SYSTEM, AIR CIRCULATION AND SUPPLEMENTAL RESTRAINT SYSTEM HAVE TURNED OFF WHILE THE ENGINE CONTINUED TO OPERATE. THIS MADE THE CAR IMPOSSIBLE TO DRIVE AS NO FEEDBACK ON SPEED OR ABILITY TO INDICATE A TURN OR A STOP WAS POSSIBLE. THIS OCCURRED SUDDENLY AND WITHOUT ANY WARNING. I WAS UNABLE TO FIX THIS BY RESTARTING THE CAR. ACCORDING TO BASIC RESEARCH, THIS IS A COMMON ISSUE WITH VOLVO CARS MADE CIRCA 2003-4 AND INVOLVE A DEFECTIVE CEM (CAR ELECTRONICS MODULE). IN OTHER INCIDENTS ENGINES HAVE ALSO SHUT DOWN UNEXPECTEDLY AND BRAKES BECAME INOPERABLE. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Mar 01, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,POWER TRAIN
1 complaint
TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHERE I HAD TO PAY FOR THE INTERNAL ENGINE LEAKS THAT COULD NOT BE DETECTED THAT IN TURN CONTAMINATED THE 2ND TRANSMISSION. I DO NOT BELIEVE I SHOULD HAVE PAID $1600 IN REPAIRS WHEN IT HAS BEEN SERVICED AND CANNOT DETECT THESE INTERNAL OIL LEAKS FROM THE ENGINE. THIS MAKE AND MODEL YEAR HAS BEEN COSTLY AND DANGEROUS. TRUCK HAS STOPPED IN THE MIDDLE OF LEFT TURN, ALMOST RESULTING IN HEAD ON COLLISION. THIS TRUCK SEEMS TO FALL UNDER LEMON LAW. WE HAVE HAD PROBLEMS WITH THIS TRUCK SINCE 2007.IT HAS HAD 2 TRANSMISSION REPLACEMENTS AND NOW 2 FUEL PUMPS,BOTH VOLVO PUMPS. I SHOULD INCUR ZERO COSTS OTHER THAN OIL CHANGES AND GENERAL MAINTENANCE. THESE ARE MAJOR EQUIPMENT FAILURES IN THIS VOLVO XC90 T6 2004 AND THE ENTIRE VEHICLE SHOULD BE RECALLED. I WILL BE SUBMITTING MY REPAIR COSTS TO VOLVO NORTH AMERICA. THANK YOU FOR YOUR REVIEW OF THIS IN ADVANCE. *TR
Feb 01, 2010
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN. *TR
Jan 29, 2010
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
1. SINCE DAY 1, THE TRANSMISSION ON MY 2004 VOLVO-XC90 HAS ALWAYS GIVEN ME TROUBLE, IT DOESN'T ENGAGE TROUGH GEAR AS QUICKLY AS IT SHOULD. ON MAY 25TH 2009, THE TRANSMISSION COMPLETELY WENT OUT LEAVING ME IN THE MIDDLE OF THE INTERSECTION WITH CARS BEHIND ME TRAVELING 35 MILES AND ALMOST CAUSED AN ACCIDENT. 2. THE TRANSMISSION HAS NEVER OPERATED PROPERLY SINCE I PURCHASED THE CAR IN APRIL OF 2009. THE SHOP AND EVERY OTHER ONE I CALLED KNEW EXACTLY WHAT THE PROBLEM WAS. THEY SAID THAT THE TRANSMISSION IN THIS MODEL AND YEAR WAS A FAULTY GM TRANSMISSION AND HAVE SEEN MANY IN FOR THIS TYPE OF SERVICE. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MANY OWNERS HAVE EXPERIENCED THE SAME PROBLEM, THE EXACT PROBLEM. I BOUGHT IT FROM AUTOWEST ACURA IN SAN JOSE, I ASK THEM FOR HELP WITH THAT MATTER, (4 TIMES) THEY WERE EVASIVE AND REFUSED TO HELP, OR TO GET TO ANY ARRANGEMENT. THE "TRANSMISSION SERVICE URGENT" LIGHT CAME ON. TOOK THE CAR TO THE DEALER AND THEY SAID I NEED A NEW TRANSMISSION. THERE SEEMS TO BE A LARGE NUMBER OF THESE SAME COMPLAINTS FOR THIS SAME CAR FROM VOLVO. THERE IS A SERIOUS PROBLEM WITH THIS CAR AND I'M WRITING YOU FOR CONSUMER PROTECTION. *TR
May 26, 2009
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES, ELECTRIC
1 complaint
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AND THEN CHANGED TO "SRS AIRBAG _SERVICE URGENT". ONCE WE STOPPED, THE VEHICLE WOULD NOT START AGAIN. I DISCONNECTED THE BATTERY IN HOPES OF RESETTING THE COMPUTER. ONCE THIS WAS DONE THE CAR STARTED AGAIN. MESSAGES ARE STILL DISPLAYED. WE CONTACTED VOLVO CORPORATE AND HAVE AN APPOINTMENT WITH A LOCAL DEALERSHIP TOMORROW. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT THE FIRST TIME I HAVE SUBMITTED A COMPLAINT FOR THIS SAME TYPE PROBLEM. I HAVE BEEN A FAITHFUL, REPEAT VOLVO CUSTOMER, AND WOULD LIKE TO CONTINUE TO SUPPORT VOLVO. MY LOYALTY IS SLOWLY FADING, ESPECIALLY AFTER READING SEVERAL COMPLAINTS OF THE SAME NATURE. VOLVO PLEASE DON'T LET A DEATH OCCUR BEFORE YOU TAKE ACTION. *TR
Apr 27, 2009
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES
1 complaint
TRANSMISSION REPLACED JUNE 08 FRONT CONTROL ARMS AND BUSHINGS AND COOLANT RESERVOIR REPLACED SEPT. 08 THERMOSTAT & HOUSING & TEMP SENSOR REPLACED JAN. 08 BRAKE VACUUM PUMP REPLACED FOR 2ND TIME JAN. 08 BRAKE VACUUM PUMP REPLACED SEPT. 07 GASKET, O-RING, HOSE CLAMP RECALL SEPT. 07 POWER STEERING PUMP AND BRAKE VACUUM PUMP INSTALLED JULY 07 STEERING RACK SOLENOID REPLACED JULY 07 - (RECALL MAY 3, 08?) NEW BRIDGESTONE TIRES MAY 07 UPPER ENGINE TORQUES MOUNT REPLACED MARCH 07 RECALL WIPER ARM 156, BALL JOINT 157 OCT. 06 BRAKE PAD & ROTORS REPLACED OCT 06 UPGRADE SOFTWARE A & C JULY 05 ABS BRAKES WARRANTY FIX MAY 06 FRONT PADS & REAR PADS & ROTORS REPLACED DEC. 05 EXHAUST RUBBING ON DRIVELINE, INSTALL KIT TO HOLD EXHAUST OFF DRIVELINE DEC. 05 LEFT REAR WHEEL BEARING & HUB, REAR PADS & ROTORS REPLACED JUNE 05 4 NEW TIRES JUNE 05 TURBO CONTROL VALVE REPLACED MARCH 05 FRONT PADS AND ROTORS REPLACED OCT. 04. *TR
Sep 15, 2008
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING MY 2004 VOLVO XC-90 AT NIGHT I EXPERIENCED A MOMENTARY LOSS OF CONTROL, FOLLOWED BY THE HEADLIGHTS PAUSING AND THEN GOING FROM HIGH BEAMS TO LOW. THE INSTRUMENT CLUSTER LOST SOME OF IT'S DISPLAYS AND THE DOOR LOCKS BECAME INOPERATIVE. THE DATA DISPLAY WARNED ME OF AN "URGENT SRS FAILURE". I WAS AT LOW SPEED A BLOCK FROM HOME SO I CREPT HOME AND THE NEXT DAY SENT THE CAR TO TRIAD VOLVO BY ROLL-BACK WRECKER. PROBLEM WAS FAILURE OF CENTRAL ELECTRONIC MODULE. I CALLED VOLVO CORPORATE AND THEY SEEMED DISINTERESTED. *TR
Sep 11, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS
1 complaint
TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR
Aug 02, 2008
POWER TRAIN,VISIBILITY
1 complaint
2004 XC90T6 HAS FAILED TRANSMISSION AT 82,500 MILES. I FIRST NOTICED PROBLEM WHEN FIRST STARTING FROM STOP. THE VEHICLE WOULD NOT ACCELERATE AND THEN IT FELT LIKE I HAD BEEN REAR ENDED. PROBLEM PERSISTED AND NOW PROBLEM OCCURS AT FIRST ACCELERATION AND AT FURTHER ATTEMPTS TO INCREASE SPEED THE TRANSMISSION FALLS OUT OF GEAR AND CATCH. THE FAILURE OF THE TRANSMISSION POSES A SIGNIFICANT SAFETY RISK AND APPEARS TO BE A WIDE SPREAD PROBLEM PARTICULARLY WITH THE 2004 XC90 T6. THE LAST TIME IT FAILED I WAS STUCK IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST STRUCK BROAD SIDE BY AN APPROACHING VEHICLE. THE VOLVO DEALERSHIP ADVISES ME THAT THE ORIGINAL TRANSMISSION IS NOT COMPATIBLE WITH THE T6 ENGINE. REPORTED FAILURES HAVE OCCURRED AS EARLY AS 1,500 MILES AND VOLVO'S CORRECTIVE MEASURES OF REPLACING THE TRANSMISSIONS WITH REMANUFACTURED TRANSMISSIONS DOES NOT APPEAR TO BE CORRECTING THE PROBLEM AS THERE ARE NUMEROUS REPORTS OF REPEAT FAILURES. VOLVO HAS AGREED TO REPLACE THE TRANSMISSIONS WITH A REMANUFACTURED TRANSMISSION BUT HAS REFUSED TO PAY FOR LABOR. THE DEALER HAS AGREED TO PAY FOR HALF OF THE LABOR. I HAVE REQUESTED THE DEALER TO RETAIN THE TRANSMISSION AND THE ASSOCIATED PARTS. I HAVE ALSO ASKED VOLVO IF THEY HAVE NOTIFIED NHTSA OF THE WIDESPREAD FAILURES AND THEY HAVE REFUSED TO PROVIDE ME WITH THIS INFORMATION. THE DRAIN LINES FROM THE SUNROOF HAD TO BE REPLACED. UPDATED 05/15/08
May 09, 2008
EXTERIOR LIGHTING,VISIBILITY
1 complaint
WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIOUSLY HAD BEEN PARKED OUTSIDE AND IT WAS RAINING THAT DAY. SINCE WE WERE BRINGING THE CAR INTO STAMFORD VOLVO ON 10/11/07 TO REPLACE THE FRONT HEADLIGHTS - THE SEAL ON BOTH HEADLIGHT WERE CRACKED AND NEEDED TO BE REPLACED (THESE PARTS WERE UNDER WARRANTY AND I FIGURED IT WAS BEST TO DO THAT), I ALSO REQUESTED STAMFORD CT VOLVO TO LOOK AT THE WATER PROBLEM AS WELL. ON 10/11/07, STAMFORD CT VOLVO INFORMED ME AND MY HUSBAND THAT THE SUNROOF DRAINS WERE CLOGGED AND HAVE BEEN FOR SOMETIME. WE WERE LED TO BELIEVE THAT THE PROBLEM WAS IN FACT A PRE-EXISTING CONDITION. IN FACT HE ELABORATED TO SAY THAT THIS IS A COMMON PROBLEM ON THIS CAR. IT IS PROBABLY THE REASON WHY THE CAR HAS ALWAYS HAD A MUSTY ODOR TO IT. IN FACT, WE NOTICED THIS ODOR AT TIME OF PURCHASE FROM GENGRAS VOLVO IN MERIDEN, CT AND THE SALES MAN (MATTHEW MARTIN AT GENGRAS VOLVO IN MERIDEN, CT) HAD ALSO NOTICED THE ODOR AS WELL AND AT OUR REQUEST WAS GOING TO LOOKING INTO IT MORE. ON 10/11/07, I CALLED PAUL SMITH THE GENERAL MANAGER AND SUPPOSED OWNER OF GENGRAS VOLVO IN MERIDEN, CT TO NOTIFY HIM OF THE DRAIN PROBLEM AND DAMAGE TO THE INTERIOR AND TO LET HIM KNOW THAT THIS PROBABLY SHOULD HAVE BEEN DEALT WITH AT THE TIME OF PURCHASE SINCE IT IS A COMMON PROBLEM WITH THIS CAR AND THERE WAS AN MUSTY ODOR HIS SALESMAN HAD ACKNOWLEDGED. HE IMMEDIATELY SAID IT WAS MY FAULT THAT THE DRAIN WAS CLOGGED AND HE WAS ABSOLUTELY NOT GOING TO PAY THE $150.00 TO UNCLOG THE DRAIN AND THE $800.00 TO REPAIR MY INTERIOR DAMAGE. *TR
Oct 11, 2007
STEERING,SUSPENSION,EXTERIOR LIGHTING,SEAT BELTS,ELECTRICAL SYSTEM
1 complaint
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. ANTI SKID PROBLEMS ON MULTIPLE OCCASIONS. DRIVERS SEAT BELT ANCHOR WAS IMPROPERLY ATTACHED AND WOULD NOT HAVE HELD IN AN ACCIDENT. THE STEERING WHEEL CAME DANGEROUSLY LOOSE WHILE DRIVING AND THE DEALERSHIP STATED THAT IT HAD NEVER BEEN PROPERLY AFFIXED. (I HAVE OWNED 300 CARS IN MY LIFE AND NEVER HAS A STEERING WHEEL COME LOOSE)! TIRES WERE ABNORMALLY BADLY AND QUICKLY DUE TO SIGNIFICANT SUSPENSION PROBLEMS AND WERE NOT WARRANTY BY THE MANUFACTURE.. ELECTRICAL PROBLEMS CAUSED SEVERAL FUSES TO BLOW IN THE DARK EFFECTIVELY TURNING ALL REAR MARKER AND TAIL LIGHTS OFF. IT WAS NECESSARY TO DRIVE WITH THE HAZARD LIGHTS ON TO AVOID BEING HIT BY ANOTHER DRIVER. *TR
Oct 09, 2007
SUSPENSION,WHEELS
1 complaint
WHEEL BEARINGS HAVE BEEN REPLACED TWICE UNDER WARRANTY. THE PROBLEM HAS RECURRED. THIS PART NEEDS TO BE RECALLED. *JB
Apr 24, 2007
WHEELS,SEATS
1 complaint
DT*: THE CONTACT STATED WHEN HE PULLED THE REAR SEAT CUSHION TO FLIP THE SEAT BACK UP, THE SEAT PULLED RIGHT OUT. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THREE METAL CLIPS (SLIDES) ON THE SEAT WERE FRACTURED IN HALF AND NEEDED TO BE REPLACED. ADDITIONALLY, WHILE DRIVING 20 MPH, THERE WAS A THUMPING NOISE COMING FROM UNDERNEATH THE VEHICLE. IT WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE RIGHT REAR WHEEL WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. UPDATED 12/5/2006 - *NM
Nov 13, 2006
STEERING,SUSPENSION
1 complaint
THE FRONT END TIE ROD BROKE SUDDENLY ON OUR 2004 VOLVO XC90 BRINGING THE CAR TO A COMPLETE HALT JUST AFTER MY SON HAD PULLED ON TO THE EXIT RAMP AFTER DRIVING 35 MILES ON A MAJOR 6 LANE HIGHWAY IN NEW JERSEY. WE WERE SOOOO LUCKY. VOLVO REPLACED BOTH FRONT END TIE RODS WITH WHAT THEY CLAIM TO BE A NEW AND IMPROVED TIE ROD. WE STILL QUESTION THE SAFETY OF THE CAR AT THIS POINT AND WILL NOT ALLOW OUR TEENAGERS TO DRIVE IT ON THE HIGHWAY. VOLVO USA HAS BEEN ANTAGONISTIC WITH US ABOUT TAKING BACK THE CAR BUT OUR LOCAL DEALER IS WILLING TO TRADE IT FOR ANOTHER VOLVO. *JB
Jun 13, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
I AM EXPERIENCING CONTINUING SAFETY PROBLEMS WITH MY VOLVO XC90. THIS VEHICLES ALL WHEEL DRIVE (AWD) SYSTEM IS MALFUNCTIONING WITHOUT WARNING AND AT RANDOM TIMES. THIS RESULTS IN UNPREDICTABLE AND ERRATIC VEHICLE HANDLING WHICH CREATES SERIOUS SAFETY ISSUES TO THE VEHICLES DRIVER AND OCCUPANTS. THIS HAS BEEN OCCURRING FOR AT LEAST ONE YEAR AND WAS CONFIRMED AND DOCUMENTED BY A VOLVO DEALER DURING THE SUMMER OF 2005. I MUST POINT OUT THIS SAFETY PROBLEM INVOLVES AN ACTIVE SYSTEM THAT CANNOT BE CONTROLLED, ADJUSTED OR DISABLED BY THE VEHICLES DRIVER. THIS SAFETY PROBLEM CAUSED AN ACCIDENT DURING THE WINTER OF 2005. AT THAT TIME, THE ALL WHEEL DRIVE SYSTEM FAILED SUDDENLY AND WITHOUT WARNING ON A SNOW COVERED ROAD. THIS CAUSED SUDDEN AND UNCONTROLLED FRONT WHEEL SPIN WHICH LED TO A LOSS OF VEHICLE CONTROL AND WITH THE VEHICLE SLIDING OFF A ROAD. A TOW TRUCK WAS REQUIRED TO MOVE THE VEHICLE BACK ON THE ROAD. THE VOLVO DEALER THAT CONFIRMED THE PROBLEM HAS MADE SEVERAL FAILED ATTEMPTS TO REPAIR IT. THEY HAVE DOCUMENTED COMMUNICATION PROBLEMS WITHIN THE VEHICLES HIGH SPEED NETWORK AND RELOADED VEHICLE SOFTWARE. THEY HAVE ALSO REPLACED: 1) THE VEHICLES FRONT WHEEL SENSORS, 2) THE MFI MODULE USED FOR VEHICLE DIAGNOSTICS, 3) THE BCM MODULE USED BY THE AWD SYSTEM, AND 4) THE AWD AOC UNIT WITH CLUTCH AND TRANSMISSION. NONE OF THIS HAS RESOLVED THE SAFETY PROBLEMS I AM EXPERIENCING FROM THIS VEHICLE. THIS VOLVO DEALER HAS TOLD ME THE PROBLEM CANNOT BE REPAIRED BECAUSE: 1) THE VEHICLES DIAGNOSTIC SYSTEM DOES NOT REPORT ANY DIAGNOSTIC CODES, 2) THEIR OWN TECHNICIANS CANNOT DIAGNOSE THE PROBLEM, AND 3) VOLVO TECHNICIANS CANNOT DETERMINE THE PROBLEM. MY REQUESTS TO VOLVO CARS OF NORTH AMERICA HAVE BEEN IGNORED OR REJECTED, EVEN BY VOLVO CONSUMER AFFAIRS AND VOLVO REGIONAL MANAGERS. I AM LEFT TO DRIVING A VEHICLE WITH OBVIOUS SAFETY PROBLEMS THAT CANNOT BE DIAGNOSED OR REPAIRED BY ANYONE. *NM
Feb 25, 2006
LATCHES/LOCKS/LINKAGES
1 complaint
3-4 OCCURENCES OF VOLVO XC 90 DOORS UNLOCKING AND SPONTANEOUSLY OPENNING WHILE THE CAR IS MOVING IN TRAFFIC. THIS INVOLVED THE DRIVER, PASSENGER AND REAR PASSENGER DOOR. THE MANUFACTER WQAS UNABLE TO FIX THE PROBLEM FOR THREE TO FOUR ATTEMPTS. *AK
Jan 26, 2005
FUEL SYSTEM, GASOLINE,TIRES
1 complaint
WHILE CONSUMER WAS DRIVING REAR PASSENGER'S TIRE BLEW OUT, RESULTING IN DAMAGING THE FUEL LINE. CONSUMER WAS AT A GAS STATION AND REFUELED THE VEHICLE WHEN IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE VEHICLE. *AK
Dec 03, 2004
STEERING,SUSPENSION,ELECTRICAL SYSTEM,TIRES
1 complaint
I HAVE HAD NUMEROUS FAILURES WITH MY 1990 VOLVO: I AM ON MY THIRD SET OF TIRES, AND I HAVE 30,000 MILES. I HAVE HAD SEVERAL SHOCK ABSORBERS REPLACED ,A TIE ROD BREAK, AND MANY ELECTRICAL PROBLEMS. *AK
Nov 17, 2004
VISIBILITY
1 complaint
SINCE THE DAY I HAD MY 2004 VOLVO XC90, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS DO NOT CLOSE COMPLETELY UNTIL I HIT THE WINDOW BUTTON THREE TIMES. I HAVE BEEN TOLD THAT THIS IS NOT CORRECTABLE AND IS NORMAL FOR THIS CAR. HOWEVER, THIS PROBLEM DOES NOT EXIST ON THE 2005 MODELS. *NM
Oct 07, 2004
STEERING,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
ON AUGUST, 26, 2004 THERE WAS A MAJOR MALFUNCTION IN OUR VOLVO XC90 (2004). WHILE DRIVING WITH 2 SMALL CHILDREN IN CAR SEATS AND 2 ADULTS ON A MAJOR HIGHWAY; SUDDENDLY, THERE WAS NO ACCELERATION IN THE GAS PEDAL AND THE STEARING WHEEL DID NOT FUNCTION. WE MANAGED TO SLOWLY MOVE TO THE SIDE OF THE ROAD FROM WHAT MOMENTUM WAS LEFT IN THE CAR, AND AVOID AN ACCIDENT. WE WERE OBVIOUSLY VERY SHAKEN UP, AND FIND THIS CAR COMPLETELY UNSAFE. IT HAS BEEN 3 WEEKS NOW GETTING THE RUN AROUND WITH THE CHERRY HILL, NEW JERSEY VOLVO DEALER. THEY SAID "THERE'S NOTHING WRONG WITH THE CAR". THE CAR IS UNSAFE FOR OUR FAMILY, AND PRESENTS A DANGER FOR OTHERS ON THE ROAD. WE ARE AFRAID IT WILL STOP DEAD AGAIN ON A MAJOR HIGHWAY WITH DEATH OR INJURIES OCCURING TO EITHER OURSELVES OR OTHERS. THE DEALER ASKED US WHAT WE WANTED "WE FINALLY SAID, (AFTER THEY SAID THEY'D GET US A NEW SUV AND DID NOT) THAT WE WANT OUR MONEY BACK ($3,000 DEPOSIT) AND WE DON'T WANT THIS CAR THEY SOLD US. TODAY, THEY MADE US TAKE THIS CAR BACK AND THEY ARE REFUSING OUR REQUEST TO REFUND OUR MONEY. ALSO, THE CAR WAS TOWED ON A FLAT BED TRUCK IN TO THE DEALER ON JULY 13TH, 2004 AS THE CAR DID NOT START.. "RELAYS WERE LOOSE IN THE ICM AND CEM ETC.," [WE HAVE THE SERVICE ORDER] ON THIS DAY, THE MESSAGE ON THE CAR SAID SOMETHING TO THE EFFECT "URGENT MALFUNCTION IN SUV AIR BAGS..." AND WE UNLOADED THE FAMILY AND IT WAS TOWED TO THE VOLVO DEALERSHIP. AND THE CAR'S 2 SIDE MIRRORS WORK ONE DAY AND NOT THE NEXT. TOMORROW I TAKE MATTHEW TO HIS FIRST DAY AT PRE-SCHOOL, AND I'M HALF THINKING WHAT IF SOMETHING HAPPENS TO THE CAR WHEN WE'RE DRIVING. IT'S AMAZING TO ME THAT VOLVO CAN LET ME LEAVE THEIR PARKING LOT WITH THIS CAR THIS EVENING, AND THE AREN'T TAKING SAFETY SERIOUSLY AT ALL. SO, AT 11:00 PM I AM UP LETTING THE NHTSA KNOW WHAT'S GOING ON. WE ARE WILLING TO HELP IN ANYWAY WE CAN. SINCERELY, THE LAWRENCE FAMILY.*AK
Sep 13, 2004
FUEL SYSTEM, OTHER
1 complaint
VEHICLE AVERAGE GAS MILEAGE IS WELL BELOW EXPECTED MILEAGE.*AK
May 12, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHEN APPLYING THE BRAKES AT NORMAL CONDITIONS BRAKES LOCKED UP. ALSO, WHILE DRIVING AT ANY SPEED LEFT WHEEL PULLED TO THE LEFT. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEMS.*AK
Jan 05, 2004
Frequently Asked Questions
How many problems does the 2004 VOLVO XC90 have?
The 2004 VOLVO XC90 currently has 462 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 VOLVO XC90?
The most common problems reported for the 2004 VOLVO XC90 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 VOLVO XC90 problem data come from?
All problem and complaint data for the 2004 VOLVO XC90 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - VOLVO XC90
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2011 Problems
2010 Problems
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2007 Problems
2006 Problems
2005 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
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