1996 DODGE Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1647
Complaints Reported
Complaints by Component
FUEL SYSTEM, GASOLINE
205 complaints
The contact owns a 1996 Dodge Caravan. The contact stated while driving at an undisclosed speed, there was a strong gasoline odor inside the vehicle. The contact stated that after parking the vehicle, he opened the hood and noticed a fuel leak on top of the engine. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Jan 03, 2023
TL*THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM HIS TANK IN LARGE AMOUNTS. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE TANK AND THE FUEL PUMP. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE RECALL WAS EXPIRED AND COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. UPDATED 03/24/11*LJ UPDATED 05/02/11
Feb 18, 2011
TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS DRIVING 30 MPH WHEN HE WAS ADVISED BY ANOTHER MOTORIST THAT FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE CONTACT HAD JUST REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS ADVISED TO REPLACE THE CATALYTIC CONVERTER. THE MECHANIC ALSO STATED THAT THERE WAS EVIDENCE OF A SMALL FIRE FROM THE FUEL TANK. THE MECHANIC REFERRED THE CONTACT TO THE DEALER TO INQUIRE ABOUT A POTENTIAL RECALL ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 99V216000, FUEL SYSTEM, GASOLINE: DELIVERY FUEL PUMP). THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL BUT THE DEALER REFUSED REPAIRS BECAUSE OF THE DAMAGES FROM THE SMALL FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,398 AND THE CURRENT MILEAGE WAS 156,432.
Sep 17, 2010
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL, BUT THE FAILURE HAS RESURFACED. FUEL IS LEAKING FROM THE FUEL RAIL INTO THE ENGINE COMPARTMENT, WHICH IS A FIRE HAZARD. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. NHTSA CAMPAIGN ID NUMBER 00V268000 THE FAILURE MILEAGE WAS 150,000. UPDATED 03/23/09. *LJ THE CONSUMER STATED THE DEALER FIXED THE RECALL FOR RECALL. UPDATED 03/23/09.*JB
Feb 02, 2009
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT THE FUEL TANK CAUSES FUMES TO ENTER THE PASSENGER COMPARTMENT OF THE VEHICLE, AS WELL AS FUEL LEAKAGE. HE STATED THAT THE FUEL TANK WAS REPLACED A YEAR AGO, BUT STILL EMITS FUMES. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL # 99V216000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE INCIDENT AND PURCHASE DATES WERE UNKNOWN. THE CURRENT MILEAGE IS 165,000 AND FAILURE MILEAGE WAS 100,000.
Jul 13, 2007
+ 200 more complaints for this component
ENGINE AND ENGINE COOLING
179 complaints
WHILE DRIVING AT LOW SPEEDS VEHICLE STALLED. CONSUMER WAS ABLE TO RESTART THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Nov 29, 2004
CONSUMER NOTICED ENGINE CONSUMED ONE QUART OF OIL EVERY WEEK DUE TO A OIL LEAK FROM THE CRANKSHAFT. DEALER WAS NOTIFIED. *AK
Jun 16, 2004
ENGINE LOSES LOTS OF OIL AT SPEEDS OVER 60 MPH. ALSO SMELL BURNING SMELL WHEN ENGINE SHUTS OFF. RADIATOR LOSES COOLANT. DON'T KNOW IF THERE IS A RECALL FOR THESE THINGS. ALSO OIL LIGHT ONLY COMES ON WHEN YOU TAKE A SHARP TURN. ENGINE LIGHT HAS BEEN ON FOR A YEAR, SINCE WE GOT IT. *AK
Apr 21, 2004
I WANT TO GET YOUR ADVICE ABOUT MY CARAVAN. EVEN THOUGH I REPLACED THERMOSTAT SEVERAL MONTHS AGO, I EXPERIENCED SAME PROBLEM RECENTLY THAT I HAVE BEEN SUFFERING FOR A LONG TIME. CARAVAN LOSES POWER WHILE RUNNING, I MEAN THAT ENGINE IS RUNNING BUT VERY UNSTABLE AND GOING TO STOP IF DEEPLY PRESS GAS PEDAL. ONCE I LOSE POWER, IT IS DIFFICULT TO DRIVE BECAUSE OF INSUFFICIENT POWER. BUT IF I WAIT UNTIL ENGINE COOL DOWN (TYPICALLY AN HOUR OR SO), IT RECOVERS TO NORMAL CONDITION. EVEN THOUGH I CHECKED IT AT THE CHRYSLER DEALER, THEY DO NOT KNOW EXACTLY WHAT WOULD BE THE REASON. ONLY WHAT THEY CAN DO IS BASED ON THE COMPUTER DIAGNOSIS FROM MULTIPLE MISFIRE. WHEN IT WAS CHECKED SEVERAL MONTHS AGO, THEY SAID THAT THERE IS NOTHING WRONG IN THE FUEL PUMP AND REPLACED THERMOSTAT. BUT SOME PEOPLE, WHO WORK AT A GARAGE, TOLD ME THAT THERE IS A POSSIBILITY THAT THE FUEL PUMP IS NOT NORMAL. THE FUEL PUMP PROBLEM MAY NOT BE MONITORED BY COMPUTER DIAGNOSIS. THIS PROBLEM PERSISTS EVEN THOUGH I REPLACED A LOT OF PARTS; SPARK PLUG CABLE, (NOT SPARK PLUG BECAUSE IT IS LESS THAN 20000 MILE AFTER REPLACED), ROTOR, ROTOR CAP, FUEL FILTER AND AIR FILTER. IF THESE PARTS ARE REPLACED AND THERE IS STILL SAME PROBLEM, WE NEED TO SUSPECT FUEL PUMP. HE TOLD ME TO PAY ATTENTION TO THE SOUND THAT CAN BE HEARD WHEN WE PUT THE KEY TO THE IGNITION POSITION WHEN STARTING ENGINE. IT IS POSSIBLE TO HEAR FUEL PUMPING SOUND FOR ABOUT ONE SECOND EVEN THOUGH THE ENGINE IS NOT RUNNING IF TURN THE KEY TO IGNITION POSITION. AND HE TOLD ME TO PAY ATTENTION TO THIS SOUND AGAIN WHEN MY CAR LOSES THE POWER. IF THIS SOUND IS NOT HEARD, HE SAID THAT IT IS DEFINITELY DUE TO THE FUEL PUMP DEFECT WHEN THE POWER IS NOT SUFFICIENT AND NEED TO REPLACE FUEL PUMP. DO YOU AGREE WITH HIS SUGGESTION. UNTIL HIS ASSUMPTION IS PROVED, IT MAY BE A WASTE OF MONEY IF SIMPLY REPLACE FUEL PUMP WHICH IS QUITE EXPENSIVE.
Jan 15, 2004
CONSUMER NOTICED ENGINE WAS CONSUMING TWO QUARTS OF OIL EVERY 1,000 MILES. ALSO, OIL WAS LEAKING THROUGH THE HEAD GASKET. *AK
Jan 08, 2004
+ 174 more complaints for this component
POWER TRAIN
152 complaints
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. WHEN THE KEY IS NOT IN THE IGNITION, THE VEHICLE WILL SHIFT OUT OF THE PARK POSITION. THE VEHICLE BACKED INTO A FENCE AND THEN STRUCK A TREE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Jan 11, 2008
TL* - THE CONTACT WAS STOPPED AT THE LIGHT WHEN SHE SAW SMOKE COMING FROM HER CAR. SHE PULLED HER CAR OVER AND GOT OUT AND THE CAR BURST INTO FLAMES. THE CONTACT SAID THAT SHE CAN GET A FIRE AND POLICE REPORT. THE CONTACT ALSO SAID THAT THERE IS A SAFETY RECALL ON THE ENGINE CYLINDER HEAD. THE SAFETY RECALL NUMBER IS 96V006000.
Dec 20, 2006
DT*: THE CONTACT STATED THE VEHICLE WOULD ONLY GO INTO REVERSE ON TWO OCCASIONS. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED IT WORKED PROPERLY. AFTER THE SECOND INCIDENT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THEY DETERMINED THE CODES NEEDED TO BE RESET. THE VEHICLE PERFORMED PROPERLY FOR A SHORT PERIOD OF TIME AND THEN IT STARTED HAVING PROBLEMS AGAIN. HOWEVER, THIS TIME THE TRANSMISSION WOULD NOT GO INTO DRIVE UNTIL THE VEHICLE WAS RESTARTED. THE MANUFACTURER HAS NOT BEEN ALERTED.
Mar 21, 2006
TRANSMISSION AT 91,000 MILES ESSENTIALLY EXPLODED WITHOUT WARNING. CHYSLER REFUSED TO HELP ME I ALSO HAD TO CALL THEM BACK TO BE INFORMED OF THE DENIAL. I ASKED FOR THE NAME AND NUMBER OF THE ZONE MANAGER AND WAS TOLD I COULD ONLY GET THAT FROM THE DEALER. TOM ADDIS DODGE REFUSE TO IDENTIFY THE ZONE MANAGER OR GIVE ME HIS NUMBER. I WAS THEN INFORMED THE ZONE MANAGER DOES NOT TALK TO CUSTOMERS, AND UNLESS I COULD PRODUCE RECIEPTS FOR ROUTINE MAINTANCE FROM THE PREVIOUS OWNERS (WHO I CANNOT IDENTIFY) THERE WAS NO DISCUSSION, EVEB IF I HAD THAT PROOF I WAS TOLD DUE TO THE MILEAGE THERE WOULD BE NO ASSISTANCE. I ASKED TO SEE THIER TSB'S AND THE SERVICE MANAGER REFUSED TO ALLOW ME ACCESS TO THEM, STATING SHE WAS CONCERNED ABOUT MY MOTIVE TO READ THEM.*AK
Nov 16, 2004
AS A PRECAUTION TO OTHER DRIVERS.MY 1996 DODGE CARAVAN 125000 MILES,UPON LEAVING A PARKING LOT AFTER A HIGHWAY SPEED AND CITY SPEED TRIP THE VEHICLE WOULD NOT MOVE FORWARD.A POLICE OFFICER WAVED ME TO STOP.UPON INSPECTION OF THE PASSENGER FRONT TIRE WE FOUND THE OUTER TIE ROD JOINT BROKE SEPERATING AT THE BALL SOCKET CAUSING THE WHEEL TO NOT MOVE WITH THE STEERING.BY THE GRACE OF GOD IT DID NOT HAPPEN ON THE WAY WITH MY FAMILY ABOARD.WE WERE ABLE THE CHANGE THE TIE OUTER TIE ROD SO WE COULD RETURN HOME.THE OTHER DRIVER SIDE OUTER TIE ROD WAS REPLACED THE NEXT DAY AS A PRECAUTION.IS THERE A RECALL ABOUT THESE TIE RODS? THE REPLACEMENT PART FROM A AFTERMARKET PARTS STORE APPEAR HEAVY DUTY COMPARED TO THE ORIGINALS.THE ORIGINAL PART SHOWED WEAR ON THE BALL ASWELL AS THE SOCKET.THE REPACEMENT PART HAS A GREASE FITTING TO LUBE THE JOINT AND THE ORIGINAL DOES NOT.PLEASE CONTACT ME VIA E-MAIL IF A RECALL EXIST OR WITH QUESTIONS.PLEASE INFORM THE PUBLIC TO HAVE THESE PARTS INSPECTED BEFORE A PROBLEMS OCCURS FOR THEM. THANK YOU FOR LISTENING AND BEST REGARDS /DAVID DEROUEN. *AK
Jun 23, 2004
+ 147 more complaints for this component
SERVICE BRAKES, HYDRAULIC
123 complaints
COMPLETE AND SUDDEN BRAKE FAILURE WHILE APPROACHING A STOPLIGHT. I WAS VERY LUCKY TO BE ABLE TO STEER AROUND THE VEHICLE IN FRONT OF ME TO AVOID A SERIOUS ACCIDENT. PRIOR TO THE INCIDENT THE BRAKES WERE WORKING FINE. THIS IS AN EXTREMELY DANGEROUS AND SERIOUS FAILURE MODE. I HAVE SEEN OTHER REPORTS OF THIS ON THE WEB AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED... *TR
Dec 31, 2008
PREMATURE BRAKE LINE CORROSION FAILURE. *JB
May 25, 2006
CONSUMER COMPLAINED ABOUT ONGOING ABS BRAKE PROBLEM. ABS LIGHT CAME ON AND WOULD EITHER GO OFF WITHIN SECONDS OR STAY ON ALL DAY. THIS CAUSED BRAKE FAILURE ON SEPARATE OCCASIONS. ALSO, BRAKES FAILED TO STOP VEHICLE IMMEDIATELY, RESULTING IN EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSED A REAR END COLLISION. DEALERSHIP WAS UNABLE TO CORRECT THE PROBLEM. THEY PERFORMED A DIAGNOSTIC TEST BUT NO FAILURE CODE WAS FOUND.*AK
Dec 12, 2003
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED EXCESSIVELY, THERE WAS A 2 SECOND DELAY BEFORE THE BRAKES CAUGHT. *JB
May 06, 2003
WHEN DRIVING UNDER ICY WEATHER CONDITIONS, WHEN THE BRAKES WERE APPLIED, THE ABS CAUSED THE VEHICLE TO PROPEL FORWARD BEFORE STOPPING. THE CONSUMER BELIEVED THE ABS WERE DEFECTIVE. *JB
May 06, 2003
+ 118 more complaints for this component
AIR BAGS
120 complaints
TL* - THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT WAS PULLING INTO A PARKING LOT DOING 3 OR 4 MPH, WHEN THE DRIVERS SIDE AND PASSENGER SIDE FRONT AIR BAGS UNEXPECTEDLY DEPLOYED. THE CONTACT STATED THAT SHE NEVER HIT ANYTHING. THE CONTACT SUSTAINED BRUISES ON HER FOREARM. THE CONTACT DIDN'T KNOW IF ANYTHING COULD BE, AND GOT RID OF THE VAN. *AK
Jan 24, 2007
MAY 7, 2005, I WAS IN AN AUTOMOBILE ACCIDENT. THE OTHER CAR WAS A 2004 HONDA ACCORD. THE FRONT PASSENGER SIDE OF THE ACCORD HIT THE FRONT DRIVER SIDE OF MY 1996 DODGE CARAVAN JUST IN FRONT OF THE DRIVER'S SEAT. THE PASSENGER SIDE AIRBAG INFLATED, THE DRIVER SIDE AIRBAG DID NOT. THROUGH THE COURSE OF HAVING THIS CAR, THE "AIRBAG" LIGHT WAS AN ISSUE ALMOST FROM DAY ONE. WHEN I WOULD TAKE IT TO THE DEALERSHIP, BILL KAY CHRYSLER IN NAPERVILLE, THEY WOULD CHECK IT AND FIND NOTHING WRONG. FINALLY I WAS TOLD TO IGNORE THE "AIRBAG" LIGHT THAT THERE WAS A FAULTY SENSOR THAT COULD NOT BE FIXED.
May 12, 2005
'RECALL CAMPAIGN' FOR DODGE CARAVAN 1996, CLOCK SPRING BROKEN. *BF THE CONSUMER DID NOT FIND OUT ABOUT THE RECALL, UNTIL THE REPAIRS WERE ALREADY MADE. #02V293000 *JB
Mar 25, 2005
WHILE DRIVING 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE PASSENGER SIDE AIR BAG DEPLOYED, HOWEVER, THE DRIVER SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED CHEST AND NECK INJURIES., AND FRONT END SUFFERED EXTENSIVE DAMAGE. *AK
Dec 13, 2004
THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ON. THE HORN AND CRUISE CONTROL WERE INOPERABLE WHEN THE CONSUMER ATTEMPTED TO USE THEM. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC TO HAVE IT INSPECTED. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL(04V480000) FOR THE CLOCK SPRING WAS NOT FOR THIS VEHICLE IDENTIFICATION NUMBER. PLEASE FILL IN ADDITIONAL INFORMATION.
Nov 23, 2004
+ 115 more complaints for this component
ELECTRICAL SYSTEM
85 complaints
TL* THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE HORN FAILED TO FUNCTION. IN ADDITION, THE ODOMETER DISPLAYED AN INCORRECT READING AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V293000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
May 08, 2015
CAR STOP HAVING ELECTRICAL OUTPUT. *TR
May 18, 2011
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT ATTEMPTED TO DRIVE HER VEHICLE AND NOTICED THAT THERE WAS A FIRE NEAR THE HEADLIGHT SWITCH. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES AND THE FIRE DEPARTMENT WAS NOT CALLED. THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 192,400.
Sep 05, 2008
IN 2003 BCM REPLACED FOR MY WINDSHIELD WIPERS WOULD NOT OPERATE. OVER $600 . LAST YEAR MY BATTERY CABLES AND BATTERY WERE SMOKING AND I WAS LUCKY I GOT TO THE DEALER JUST IN TIME AS BLACK SMOKE WAS GUSHING OUT FROM UNDER MY HOOD.... ANOTHER $600 REPAIR. IN JANUARY 2006 ELECTRICAL SYSTEM CRAZINESS. CHECK ENGINE LIGHT WAS ON AND IT COULD NOT BE SMOGED. THEY REPROGRAMMED THE MODULE AND I WAS ABLE TO GET IT SMOGED 2 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD TURN OVER AND DIE ....I RETURNED AND WAS TOLD I NEEDED A PCM MODULE REPLACED $719. GETTING THE CAR BACK WAS ONE ELECTRICAL MISHAP AFTER ANOTHER....THE GAUGES WENT CRAZY...TAKEN BACK TO DEALER....REPROGRAMMED ....AND THEN TOLD THEY WERE NOT SURE HOW TO FIX IT...THEN GOT THE CAR BACK AND THE CLOCK AND RADIO INTERMITTENTLY WENT ON AND OFF.. THE COMPUTER SHUTTING DOWN AND NOT ALLOWING THE REMOTE TO OPEN THE LOCKS USING THE KEY THE ALARM WOULD GO OFF AND I COULD NOT SHUT IT OFF UNTIL THE COMPUTER CAME BACK ON AND I COULD USE THE REMOTE....I WAS THEN TOLD BY THE SERVICE MANAGER THAT I NEEDED A BODY CONTROL MODULE(BCM) WHICH I REPLACED IN 2003. HE WAS NASTY AND RUDE. I TOLD THE GENERAL MANAGER I REALLY DID NOT BELIEVE THEY KNEW WHAT THEY WERE DOING ....FOR EACH TIME I BROUGHT THE CAR IN WITH ONE PROBLEM THEY RETURNED IT TO ME WITH ANOTHER. HE COULD ALSO NOT GUARANTEE THAT IF I PAID ANOTHER $550 FOR A NEW BCM THAT IT WOULD SOLVE ALL THE PROBLEMS.... ...AFTER 6 WEEKS AND FOUR TRIPS TO THE DEALER HAVING MY CAR OVER 2 WEEKS I WAS FRUSTRATED AND ANGRY....AND AFTER READING ON THE INTERNET COUNTLESS OTHER DODGE CARAVAN OWNERS HAVE THE SAME PROBLEMS I AM OUTRAGED DODGE HAS IGNORED ITS RESPONSIBILITY TO ITS CONSUMERS. .WHEN I DROPPED IT OFF THE CLOCK, RADIO, LOCKS AND ALARM WERE THE PROBLEM..BUT AN HOUR AFTER I PICKED IT UP IT STARTED RAINING AND GUESS WHAT....THE WINDSHIELD WIPERS WERE NOT OPERATING. *JB
Mar 27, 2006
THE CRUISE CONTROL,AND HORN BEGAN MALFUNCTIONING ABOUT 6 MONTHS AFTER I BOUGHT MY USED MINI VAN. I NOW HAVE NO HORN OR CRUISE AND AIR BAG IS IS DOUGHT. I HAVE HEARD THAT THE CLOCKSPRING IN THE 1996 DODGE VANS HAVE BEEN DEFECTIVE. I NEED TO KNOW IF THE NEW ONES HAVE BEEN INPROVED, OR IF THEY OR GOING TO BE REPLACED AS A MATTER OF SAFTY. ALSO FROM TIME TO TIME THE WIPER BLADES COME ON AND GO OFF BY THEM SELVES. AND ONE TIME THE RADIATOR FAN CAME ON THE MIDDLE OF THE NIGHT BY IT SELF AND DRAINED THE BATTERY DEAD. I ALSO HAVE A SIMMY IN THE FRONT END AT 35 TO 45 MILES PER HOUR.
Jun 12, 2005
+ 80 more complaints for this component
VISIBILITY
77 complaints
WINDSHIELD WIPERS WILL SUDDENLY CUT OFF . AT TIMES, NOT WORKING AT ALL. THE CAUSE OF THIS WAS UNDETERMINED.*AK
Mar 10, 2005
WINDSHIELD WIPERS DO NOT FUNCTION PROPERLY; INTERMITTENT MODE WILL SOMETIMES RUN CONSTANT, OR WILL STOP COMPLETELY IN THE MIDDLE OF THE WINDSHIELD AND WILL NOT IMMEDIATELY COME BACK ON. TWICE, IN THE PAST MONTH, I HAVE HAD TO ABRUPTLY PULL OFF THE ROAD BECAUSE OF NOT BEING ABLE TO SEE THROUGH THE WINDSHIELD. THIS IS EXTREMELY DANGEROUS AND WILL MOST CERTAINLY CAUSE AN ACCIDENT AT SOME POINT IN TIME, IF IT ALREADY HASN'T. THE DEALERSHIP (WHITE BEAR DODGE, IN MN) SUGGESTED I REPLACE THE MULTI FUNCTION SWITCH, WHICH I DID AND PAID $273.45, BUT IT DID NOT CORRECT THE PROBLEM. ALSO, AFTER VERY LITTLE TIME RESEARCHING THIS EXACT PROBLEM VIA MESSAGE BOARDS AND FORUMS ON THE INTERNET, IT IS QUITE APPARENT TO ME THAT THIS IS A COMMON PROBLEM ON MANY YEAR, MAKES AND MODELS OF DODGE/PLYMOUTH/CHRYSLER MINI VANS. I PURCHASED THIS CAR IN NOV. 2004 AND HAVE EXPERIENCED THIS PROBLEM EACH TIME IT HAS RAINED, OR SNOWED. *AK
Jan 12, 2005
WHILE DRIVING, THE WIPER STOPPED WORKING. UPON TURNING THE WINDSHIELD WASHER ON, THEY WILL WORK FOR A MINUTE AND THEN STOP AGAIN. THE CONSUMER HAS MADE SEVERAL REPAIRS WHICH HAS NOT CORRECTED THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE CONSUMER STATED THAT TRAVELING AT 65 MPH IN A RAIN STORM WAS DANGEROUS. PROBLEM STILL EXISTS. *TC
Nov 17, 2004
WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELF WHILE DRIVING. THIS OCCURS MORE FREQUENTLY WHEN THE TURN SIGNAL IS ENGAGED. DEALERSHIP URGED CONSUMER TO REPLACE THE WIPER MOTOR ARMS AND THE BCM. THE FAILURE PROGRESSED, AND CURRENTLY THE WINDSHIELD WIPERS WERE INOPERATIVE. TSB 083198A WAS ISSUED. *AK
Jun 23, 2004
VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES FOR THE WINDSHIELD WIPER SWITCH TO BE REPAIRED. *PH THE WIPERS WOULD COME ON WHEN THE LEFT TURN SIGNAL WAS USED. OVER TIME THE PROBLEM GOT PROGRESSIVELY WORSE. *PH LETTER WAS FORWARDED TO NHTSA BY CPSC.
Apr 27, 2004
+ 72 more complaints for this component
LATCHES/LOCKS/LINKAGES
55 complaints
REAR DOORS ON VEHICLE WILL NOT OPEN FROM THE INSIDE. DRIVER'S SIDE DOOR WAS REPAIRED, BUT THE PROBLEM PERSISTS. DOOR LEVER LINKS WERE REPLACED IN THE REPAIRED DRIVER'S SIDE DOOR. DEALER AND MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM.*AK
Sep 29, 2003
CONSUMER STATES THAT VEHICLE'S SLIDING DOORS DOESN'T SHUT ALL THE WAY, AND DOORS WILL NOT OPEN. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Jan 02, 2003
TAILGATE DOES NOT LATCH, AND WILL NOT SHUT. TAILGATE STAYS OPEN. DEALER CONTACTED. *AK *TT
Mar 15, 2002
LATCH TORE IN HALF AT RUBBER COMPOUND. *AK
Jul 08, 2001
DUAL SLIDING DOOR ON DRIVER'S SIDE IS INOPERABLE, DOES NOT OPEN FROM EITHER INSIDE OR OUTSIDE. DOOR LATCHES ITSELF AND WILL NOT UNLATCH. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC
Feb 27, 2001
+ 50 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
53 complaints
THE AIRBAG LIGHT IS ON, THE HORN DOES NOT WORK, AND THE CRUSIE CONTROL DOES NOT FUNCTION......A CLOCKSPRING MALIFUNTION FROM ALL REPORTS....AND DEFINETLY A SAFETY ISSUE AND HAZARD. WILL ATTEMPT TO REPLACE BUT AT A HIGH COST....
Feb 21, 2005
WHILE DRIVING HORN/CRUISE CONTROL FAILED AND AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Apr 13, 2004
WHILE DRIVING AIR BAG WARNING LIGHT CAME ON AND STAYED ON. WHEN THIS OCCURRED THE HORN AND THE CRUISE CONTROL BECAME INOPERATIVE. *AK
Feb 09, 2004
THE HORN ON MY 1996 CARAVAN HAS STOPPED WORKING; THE AIR-BAG WARNING LIGHT STAYS ON ALL THE TIME; THE CRUISE CONTROL SYSTEM IS STARTING TO FAIL.*AK I SAW THE REPORT THAT THERE HAVE BEEN COMPLAINTS ON NEWER MODELS. I THINK THE RANGE OF MODEL YEARS NEEDS TO BE BROADENED. I HAVE ALSO SEEN REPORTS OF OTHER 1996/1997 MODELS WITH THE SAME PROBLEMS ON INTERNET AUTO REPAIR WEB SITES.
Feb 03, 2004
CLOCKSPRING (LOCATED IN THE STEERING WHEEL) FAILURE RESULTED IN LOSS OF USE OF BOTH AIRBAGS, THE CRUISE CONTROL AND THE HORN
Sep 11, 2002
+ 48 more complaints for this component
STEERING
52 complaints
1996 DODGE CARAVAN - RIDICULOUS....ALMOST EVERY PUDDLE MAKES BELT SLIP OFF AND POWER STEERING BECOMES DANGEROUS. THIS IS THE 14TH TIME SINCE I HAVE OWNED THE CAR. SHOULD HAVE A RECALL ON ALL OF THESE VANS OR A REIMBURSEMENT PLAN FOR THIS OR BETTER YET.... A FREE FINAL FIX!!!!!! *TR
Mar 13, 2010
RAIN CAUSE BELT TO SLIP OFF LOSING POWER STEERING. CAN NOT USE VEHICLE IN RAIN OF SNOW! 1996 DODGE CARAVAN HAS HAPPENED AT LEAST TEN TIMES. *JB
Dec 02, 2006
CONSUMER STATED VEHICLE'S POWER STEERING DOESN'T WORK. DEALER NOTIFIED. TS STEERING HARD TO TURN LEFT ESPECIALLY WHEN BACKING UP. *TT
Jan 23, 2003
CONSUMER STATED THE STEERING COLUMN WOULD LOCK UP WITHOUT WARNING.*JB
Jan 13, 2003
WHILE DRIVING STEERING COLUMN WENT OUT. *AK
Aug 05, 2002
+ 47 more complaints for this component
STRUCTURE
49 complaints
DT*: THE CONTACT STATED THE HATCHBACK HANDLE ASSEMBLY JAMMED IN AUGUST 2002. THE HATCHBACK HANDLE ASSEMBLY WAS REPLACED IN AUGUST 2002. THE SAME PROBLEM HAS RETURNED AND THE HANDLE IS CURRENTLY JAMMED. SOMETIMES THE HATCH WILL NOT OPEN AT ALL WITHOUT DIFFICULTY. THE DEALERS HAVE BEEN MADE AWARE OF THE REOCCURRING PROBLEM. UPDATED 06/16/06. *JB
May 31, 2006
DT: IN APRIL WHILE DRIVING DOWN I-70 AT ABOUT 70 MPH THE OWNER WAS DRIVING AND HEARD A RIPPING NOISE . LOOKED BACK AND SAW SIDE PANEL IN THE AIR AND IT FLEW INTO THE MEDIAN. IT WAS A PIECE OF GRAY PANEL THAT WAS ALONG THE VAN AT THE BOTTOM. THERE WERE CARS AROUND, BUT THE PLASTIC PIECE DIDN'T HIT ANYTHING OR ANYONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WILL BE CONTACTED. OWNER HAS NO IDEA WHY THE PANEL FELL OFF. THERE HASN'T BEEN ANY OTHER PROBLEMS WITH VEHICLE, AND IT WAS REGULARLY SERVICED. THE ONLY DEALER INFORMATION THE CONSUMER HAD WAS THE NAME AND CITY AND STATE.*AK
Jul 18, 2005
THE CONSUMER STATES THAT THE PASSENGER SLIDE DOOR LOCK MAKES A NOISE AND DOESN'T WORK. THE MOTOR IS MAKING A LOUD BUZZING SOUND-THE DOOR MOTOR IS BAD. *SCC
Oct 25, 2002
CONSUMER STATED THAT COULD CLOSE THE SLIDING DOOR BUT IT WILL NOT LOCK WHERE WHILE DRIVING COULD FEEL THE OPENING OF THE DOOR DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.
Jan 24, 2002
WHILE USING AUTOMATIC DOOR LOCKS SLIDING DOOR AND BOTH DRIVER AND PASSENGER DOORS FAILED TO LOCK. CONSUMER CONTACTED DEALER, AND DEALER REPLACED PARTS. PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Jun 12, 2001
+ 44 more complaints for this component
SUSPENSION
44 complaints
STRUT TOWER CORROSION 10090457 RIGHT / LEFT STRUT TOWER RUSTED OUT ON 96 DODGE CARAVAN. TOOK VAN INTO REPAIR SHOP TO FIND OUT STEERING ISSUE THEY FOUND A COMPLETELY RUSTED OUT STRUT HOUSING SAID ITS A KNOWN ISSUE WITH VEHICLE AND SAFETY BULLETIN WAS ISSUED SINCE ITS A KNOWN PROBLEM. SUSPENSION/BODY - STRUT TOWER CORROSION NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION . *TR
Jul 04, 2011
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS UNDERNEATH THE DRIVER'S SIDE OF THE VEHICLE WERE GOING STRAIGHT THROUGH THE METAL, WHICH HOLDS THE WHEEL IN PLACE. THE FAILURE CAUSES THE VEHICLE TO HESITATE AT TIMES. WHILE DRIVING OVER SMALL BUMPS IN THE ROAD AT 15 MPH, THE VEHICLE SUDDENLY VEERED TO THE OPPOSITE SIDE OF THE ROAD. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER A FEW TIMES, BUT THEY STATED THAT THERE WAS ONLY A KIT USED TO SEAL THE SHOCKS IN PLACE; HOWEVER, IT IS A TEMPORARY REMEDY AND THE FAILURE WOULD MOST LIKELY RECUR. THERE IS CURRENTLY NOT A PERMANENT REPAIR FOR THIS DEFECT. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 115,000.
Sep 29, 2008
FRONT STRUT MOUNTS ON EVERY 96 THRU 00 CARAVAN, VOYAGER, CHRYSLER MINIVANS THAT I'VE LOOKED AT,HAVE SERIOUS RUST PROBLEMS, ESPECIALLY THE LEFT SIDE, RESULTING IN THE STRUT ITSELF BREAKING THROUGH AND HITTING THE BOTTOM OF THE HOOD, AND RESULTING OF LOSS OF CONTROL OF THE VEHICLE WHEN THIS HAPPENS. THE REPAIR COST TO HAVE THIS REPAIRED IS VERY COSTLY,$300-1000 TO MAKE THE VEHICLE SAFE TO DRIVE. I WOULD LIKE TO SEE THE NHTSA LOOK INTO THIS PROBLEM ON ALL 96 THRU 00 MINI-VANS BEFORE SOMEBODY HAS A FAILURE WHILE DRIVING WITH THEIR FAMILY, AND HAVE A FATAL ACCIDENT. PLEASE CURE THIS PROBLEM BEFORE AND NOT AFTER PEOPLE ARE KILLED DUE TO THIS STRUCTURAL FRONT STRUT TOWER FAILURE. *TR
Aug 23, 2007
I OWN AN 1996 DODGE GRAND CARAVAN. THE STRUT TOWERS, ESPECIALLY THE DRIVER SIDE, ARE RUSTING HORRIBLY AND WILL NEED REPAIR TO AVOID A CATASTROPHIC FAILURE. IF THE RUST GIVES WAY, THE STRUTS WILL GO UP THROUGH THE TOWER WHICH BEST CASE CAUSES HUGE DAMAGE TO THE VEHICLE AND WORST CASE COULD RESULT IN A FATAL TRAFFIC ACCIDENT. READING AROUND THE INTERNET, THIS IS A COMMON PROBLEM FROM 1996 THROUGH 2000 VANS AND REPAIR KITS ARE BACK ORDERED AT DEALERSHIPS AROUND THE NATION. DAIMLER/CHRYSLER IS FULLY AWARE OF THIS PROBLEM AND A RECALL SHOULD BE ISSUED AS THIS IS A HUGE SAFETY ISSUE FOR THEIR CUSTOMERS. *NM
Jun 29, 2006
STRUT TOWER RUSTING OUT ALMOST CAUSED CRASH. I READ THAT THIS IS COMMON ON 96-00 CARAVAN WHY IS THIS NOT COVERED.
Jun 06, 2005
+ 39 more complaints for this component
CHILD SEAT
43 complaints
THE SEAT BELT OF THE INTEGRATED CAR SEAT MECHANISM IS NOT WORKING PROPERLY. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *PH
Sep 12, 2003
INTEGRADED SAFETY BELT STACKED AND MY WIFE COULD NOT REMOVE CHILD FROM THE SAFETY BELT ON THE PASSENGER SIDE. DEALER WON'T REPLACE THE SAFTY BELT FREE.*AK
May 10, 2002
STRAPS ON INTEGRATED CHILD SEAT IS TANGLED. STRAPS CANNOT BE ADJUSTED. STRAPS DO NOT HOLD CHILD IN SEAT PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Feb 20, 2002
CHILD WAS IN INTEGRATED CHILD SEAT AND SEAT WOULD UNBUCKLE, BUT THE STRAPS WOULD NOT RETRACT SO CHILD COULD GET OUT OF SEAT. THIS HAS HAPPENED TWICE. TOOK VEHICLE TO DEALER, AND DEALER INDICATED A CABLE AND/OR INTERNAL PARTS HAVE BROKEN. *AK
Feb 05, 2002
THE SEAT BELTS ON BOTH INTERGRATED CHILD SEATS RETRACT BUT DO NOT LOCK, OWNER WOULD HAVE TO PAY $600.00 EACH FOR PARTS TO HAVE PROBLEM CORRECTED. CJ
Jan 30, 2001
+ 38 more complaints for this component
SEAT BELTS
40 complaints
THE BELT LATCHES REGULARLY UNLATCH WHEN BUMPED. I HAVE TWO CHILDREN IN CAR SEATS IN THE BACK SEAT AND IF ONE CHILD BUMPS THE OTHER'S BELT LATCH, IT COMES UNLATCHED MOST OF THE TIME.
Jan 30, 2004
1996 DODGE CARAVAN- GEN 3 SEATLBELTS. TWICE THE SEAT BELT HAS COME UNBUCKLED AROUND MY CHILD'S CARSEAT. I JUST HAPPENED TO NOTICE IT. I DON'T EVEN KNOW HOW LONG I HAD BEEN DRIVING WITH IT UNLATCHED. AFTER THE FIRST INCIDENT (ABOUT A YEAR AGO) I HAVE CHECKED THE SECURITY OF IT EVERY TIME WE GET IN THE CAR. I HAVE NOTICED IT UNLATCHED ONCE MORE SINCE THEN. NOT SURE HOW IT HAPPENED BECAUSE THERE WAS NOTHING ON OR AROUND THE SEAT THAT COULD HAVE UNLATCH THE BELT. I RECENTLY SAW THE ARTICLE IN THE FEBRUARY ISSUE OF PARENTS MAGAZINE WHICH LED ME TO THE WEBSITE DISCUSSING THE CONCERNS AROUND THESE SEATBELTS. I PERSONALLY AM ALARMED. OUR CARAVAN HAS BEEN OUR MAIN VEHICLE AND I HATE KNOWING MY CHILDREN ARE NOT SAFE. THESE BELTS REALLY NEED TO BE RECALLED. *LA
Jan 12, 2004
I OWN A 1996 DODGE CARAVAN AND JUST LEARNED OF THE HAZARDS WITH GEN3 SEAT BELTS. I HAVE THREE CHILDREN AGES 1, 10, AND 12 YEARS. I AM VERY CONCERNED ABOUT MY TODDLERS CARSEAT BEING PROPERLY INSTALLED AND AM COUNTING ON THE SEAT BELT KEEPING MY BABY SAFE DURING AN ACCIDENT.*AK
Jan 07, 2004
CHILD INTEGRATED RESTRAINT SYSTEMS LOCATED ON THE MIDDLE BENCH SEAT DID NOT FUNCTION PROPERLY. ON BOTH SYSTEMS, THE HARNESS STRAPS TIGHTENED AND BUCKLE WOULD NOT RELEASE. ON ALL THE REAR SEAT BELTS RELEASE BUTTONS ON THE BUCKLES WERE SENSITIVE AND RELEASED WITH LITTLE PRESSURE. *AK
Sep 23, 2003
THE SEAT BELTS IN THE THIRD ROW OF THE VEHICLE DID NOT FUNCTION PROPERLY. *JB
May 09, 2003
+ 35 more complaints for this component
EXTERIOR LIGHTING
33 complaints
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. THE CONTACT STATED THAT THE HEAD LIGHTS RETAINED WATER AND CAUSED THEM TO APPEAR FOGGY. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING NEW HEAD LIGHTS. THE CURRENT MILEAGE WAS 175,000, AND FAILURE MILEAGE WAS 98,000.*AK
Apr 11, 2007
THE PLASTIC HEADLIGHT COVER HAS TURNED OPAQUE AND HAS REDUCED THE OUTPUT OF THE HEADLIGHTS BY APPROXIMATELY 50%. DUE TO THE REDUCTION OF HEADLIGHT OUTPUT I HAVE STOPPED DRIVING THE CAR AT NIGHT DUE THE LOW OUTPUT. I HAVE TRIED TO USE AUTO CLEANSERS BUT THE HAVE NOT BEEN EFFECTIVE..I THINK THE HEADLIGHT PLASTIC LENSES SHOULD BE REPLACED. *JB
Feb 11, 2006
THE HEADLIGHTS PRODUCE A THICK FILM. AS A RESULT, THE HEADLIGHTS DO NOT SHINE THROUGH COMPLETELY. *AK *JB
Dec 24, 2004
HEADLIGHTS ARE CLOUDED OVER. IT IS EXTREMELY HARD TO SEE AT NIGHT, EVEN WHEN THE HIGH BEAMS ARE ON. VERY DANGEROUS TO DRIVE AT NIGHT.*AK
Jul 05, 2004
THE HEADLIGHTS LENS DEVELOPED A DISCOLORATION THAT REDUCED THE LIGHTS ILLUMINATION. THIS CAUSED THE VEHICLE NOT TO PASS STATE INSPECTION. THE STATE INSPECTOR CHARGED CONSUMER $155.00 TO CLEAN THE LENS. THE CAUSE OF THE DISCOLORATION WAS DUE TO THE TYPE OF PLASTIC MATERIAL BEING USED. *AK
Jun 28, 2004
+ 28 more complaints for this component
TIRES
24 complaints
1999 DODGE CARAVAN. WHILE DRIVING ON THE OHIO TURNPIKE IN THE LEFT LANE THE RIGHT FRONT TIRE SEPARATED FROM THE AXLE . *MC *JB
May 07, 2007
PURCHASED THE TIRES ON APRIL 24,2004 FROM SEARS. I HAD MY FIANCE TAKE MY VEHICLE BACK TO SEARS APPROXIMATELY A MONTH OR MONTH AND A HALF AGO AND REPORTED TO THEM THAT THERE WAS A PROBLEM WITH THE TIRES AND ALL THEY DID WAS ROTATE ALL 4 TIRES FOR ME. THEN TONIGHT 12/4/04 WE WERE DRIVING HOME FROM OUTTING WITH MY CHILDREN AND DRIVING 55M.P.H. AND HAD TO PULL OF THE HIGHWAY FOR A FLAT TIRE. UPON FURTHER INSPECTION OF THE TIRE YOU COULD SEE WHERE IT LOOKS TO BE THE BEADING SEPERATED. WE ARE GOING TO TAKE THE TIRE AND THE VEHICLE WITH THE OTHER 3 TIRES BACK TO SEARS TOMORROW, 12/05/04 AND SEE WHAT THEY ARE GOING TO DO ABOUT THE PROBLEM WITH THE TIRES. TIRES ARE MANUFACTURED BY MICHELIN AND ARE ROAD HANDLER 215/65S16. *AK
Dec 05, 2004
THE FRONT PASSENGER'S SIDE TIRE TREAD SEPARATED WHILE DRIVING 68 MPH. THE DRIVER WAS ABLE TO CONTROL THE VEHICLE TO THE SHOULDER WITHOUT INJURIES TO HERSELF. TIRE- GENERAL, TOURING, P21565R/16. *AK THREE MONTHS PRIOR, A DIFFERENT TIRE OF THE SAME MODEL, COMPLETELY SEPARATED ON THE INTERSTATE. *SC *JB
Dec 10, 2003
THE CONSUMER LEARNED THE GOODYEAR SPARE TIRE HAD STRUCTURAL CRACKS DUE TO RAPID PRODUCT DETERIORATION. *AK *JB
Mar 18, 2003
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Aug 12, 2002
+ 19 more complaints for this component
EQUIPMENT
23 complaints
VERY IMPORTANT PART OF AIR CONDITIONING SYSTEM WERE MISSING. *NM
May 30, 2006
AIR CONDITIONER : EXPANSION VALVE FAILURE. *AK
Feb 19, 2002
IS THE AIR CONDITION UNIT A RECALL?*AK
Aug 26, 2001
AIR CONDITIONING SYSTEM REPLACED. *MJS
Aug 18, 2000
VEHICLE A/C HAS NOT OPERATED CORRECTLY SINCE THE CAR WAS PURCHASED. NEW CONDENSOR, LINES AND EVAPORATOR HAVE BEEN REPLACED. IN THE 4 YRS. I'VE OWNED THE VAN, THE A/C HAS NOT OPERATED ONE SUMMER WITHOUT FAILING.
Aug 12, 2000
+ 18 more complaints for this component
UNKNOWN OR OTHER
22 complaints
1996 DODGE CARAVAN, PAINT IS PEELING ON THE TOP OF THE VAN AND ALSO ON THE SIDES. *JB
May 17, 2006
CONSUMER REQUESTING INFORMATION OF A RECALL ON DODGE CARAVAN PAINT PEELING. *TS *JB
Mar 17, 2006
THIS IS A REPORT OF A DESIGN DEFECT IN THE DODGE CARAVAN. AFTER DISCUSSION, CHRYSLER CORP. HAS NOT ADMITTED ANY ISSUE AND THERE IS NO RECALL APPLICABLE. THE PROBLEM IS THE FACT THAT THE RIGHT FRONT STRUT TOWER (SUPPORTS VEHICLE) IS RUSTING THROUGH. THIS IS MORE THAN COSMETIC AND SHOULD NOT HAPPEN AT ANY VEHICLE AGE / MILEAGE. ULTIMATE FAILURE WILL ALLOW THE RIGHT SIDE OF THE VEHICLE SUSPENSION TO FAIL WITH POTENTIAL LOSS OF CONTROL AND LOSS OF LIFE. EVEN THOUGH THIS COMPONENT HAS NOT FAILED COMPLETELY ON MY DODGE CARAVAN, I WANTED TO MAKE SURE THAT THE SAFETY IMPLICATIONS WERE UNDERSTOOD AND STUDIED. THANK-YOU. DT
Nov 21, 2002
NO SUMMARY. DT
Nov 09, 2002
ENGINE LIGHT HAS ILLUMINATED ON DASHBOARD. CONSUMER HAS NOT CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Jan 28, 2002
+ 17 more complaints for this component
SEATS
22 complaints
DT: THE CONTACT OWNED A 1996 DODGE CARAVAN. HAD TO HAVE SEAT WELDED BECAUSE IT WOULD LEAN ALL THE WAY BACK. THIS WAS ON THE DRIVER'S SIDE SEAT, AND IT WAS A HIGH BACK. THIS IS THE FIRST TIME THE SEAT HAS BEEN WELDED. HE KNEW A COUPLE OF PEOPLE WHERE THE SEAT FELL BACKWARDS WHILE THEY WHERE DRIVING ONTHE HIGHWAY. THIS SEAT COST $216. 00. *AK
Aug 04, 2005
CONSUMER STATED THE DRIVERS SEAT BACK IS BROKEN. THE SEAT DOESN'T COME UP ALL THE WAY AND IT DOESN'T RECLINE BACKWARD *JB ...TOOK VEHICLE TO MEROKE AUTO REPAIR IN MERRICK, NY, AND MECHANIC STATED THE SEAT SHOULD BE RECALLED. IT IS A MAIN STRUCTURE IN THE VEHICLE.*AK CONSUMER CALLED JUNK YARDS LOOKING FOR A SEAT AND THEY SAID THAT THE SEATS THEY HAVE ARE EITHER THE SAME OR WORST.*SB
Jun 08, 2005
THE DRIVER'S SEAT BACK WAS NOT STABLE. *NM THE BASE ATTACHMENT TO THE SEAT HAD BROKEN. *SC *JB
Jan 05, 2005
VEHICLE SEAT BACK COLLAPSED.*MR WHILE DRIVING THE DRIVERS SEAT BACK SUDDENLY COLLAPSED. THE DRIVER ALMOST LOST CONTROL OF THE VEHICLE. THE CONSUMER CONTACTED THE MANUFACTURER. *NLM
Oct 08, 2003
CONSUMER STATES THAT VEHICLE'S BACK SEAT WILL NOT LOCK EVEN WITH OCCUPANTS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Dec 31, 2002
+ 17 more complaints for this component
VEHICLE SPEED CONTROL
20 complaints
WHILE DRIVING AT ANY SPEED CRUISE CONTROL WILL WORK INTERMITTENTLY. DEALER NOTIFIED. *AK
Aug 21, 2002
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND VEHICLE STARTED PICKING SPEED AND LANDED IN A DITCH. DRIVER HAD TO TURN VEHICLE OFF. BRAKES BURNED UP AND VEHICLE HAD TO BE TOWED. NOTHING WAS BEING DONE, AND CONSUMER WILL TALK WITH A LAWYER. *AK
May 16, 2001
THE CRUISE CONTROL CHANGES SPEED AND MUST BE WATCHED CONTINUALLY. NLM
May 02, 2001
THE VEHICLE HAS HAD CONTINUED PROBLEMS WITH POOR FUEL MILEAGE, SURGING AND LOSS OF POWER, CONSUMER NOTICED THAT THE WIRING HARNESS WAS RESTING ON THE THROTTLE BODY LINKAGE, THIS CHAFFED THE WIRING AND CAUSED PROBLEMS WITH ACCELERATION. *MJS
Sep 14, 2000
CONSUMER WAS TRAVELING WITH CRUISE CONTROL SET AT 70MPH AND VEHICLE STARTED TO ACCELERATE UP TO 80MPH & OVER. APPLYING BRAKES & TURNING SWITCH DIDN'T DISENGAGE CRUISE CONTROL. CONSUMER MOVED TO THE SHOULDER OF THE ROAD & PUT THE VEHICLE IN NEUTRAL, WHICH PUT IN IT WIDE OPEN THROTTLE. VEHICLE STARTED SMOKING & IT WAS TURNED OFF. DEALER BASICALLY SAID IT WASN'T UNDER WARRANTY. CONSUMER WILL BE CONTACTING MANUFACTURER. *AK
Jul 28, 2000
+ 15 more complaints for this component
AIR BAGS,ELECTRICAL SYSTEM
19 complaints
I COMPLAINED TO THE CHRYSLER'S CUSTOMER SERVICE DEPARTMENT REQUESTING THAT THEY FIX A DEFECTIVE PART FREE OF CHARGE. THEY REFUSED TO REPAIR IT FOR FREE AND RECOMMENDED THAT I FIX IT ASAP SINCE ITS NOT SAFE TO DRIVE. IT IS A DEFECT AND I HAVE EVEN READ IT AS A RECALL IN OTHER DOCUMENTS. THE AIRBAG AND THE HORN DOES NOT WORK. TEXAS WILL NOT EVEN SAFETY APPROVE MY VEHICLE WITHOUT THIS BEING FIXED.*AK
Jul 08, 2004
AIRBAG LIGHT HAS COME ON, AND HORN IS INTERMITTENTLY NOT WORKING. DEALER HAS BEEN CONTACTED.*AK
Aug 01, 2002
AIRBAG LIGHT STAYS ON AND HORN IS INOPERABLE DUE TO THE BODY CONTROL MODULE. DEALER CONTACTED. *AK
May 28, 2002
CLOCKSPRING FAILURE, AIR BAG LIGHT IS ON AND HORN DOES NOT WORK. *AK
Mar 30, 2002
HORN STOPPED WORKING ALSO WHEN AIR BAG WARNING LIGHT CAME ON. *AK
Jan 28, 2002
+ 14 more complaints for this component
PARKING BRAKE
13 complaints
PARKING BRAKE WOULD GO TO FLOOR AND NOT KEEP CAR FROM MOVING. HAD TO RELEASE AND PRESS AGAIN SEVERAL TIMES TO GET IT TO WORK. THIS HAPPENED FOR A COUPLE YEARS AND NOW WOULD ONLY GRAB AT TOP. DEALER HAD TO REPLACE PARKING BREAK MECHANISM
Mar 04, 2001
THE PARKING BRAKE CABLE CAME UNDONE, UNABLE TO RELEASE PARKING BRAKE.*AK
May 22, 2000
EMERGENCY BRAKE CABLE WILL NOT RELEASE - CABLE COMES LOOSE THE MFGRS DESIGN INS IMPROPER. *AK
May 22, 2000
EMERGENCY BRAKE WOULD NOT RELEASE, CABLE DISCONNECTED MFGR DESIGN IS IMPROPER OR DEFECTIVED NOTRW. *AK
May 22, 2000
EMERGENCY BRAKE FAILED. YH
Feb 23, 2000
+ 8 more complaints for this component
FUEL SYSTEM, OTHER
8 complaints
CONSUMER STATES THAT HAS PROBLEM WITH FUEL TANK. DEALER WAS CONTACTED. MR
Oct 22, 2002
GAS GAUGE DOES NOT REGISTER THE CORRECT AMOUNT OF GAS. WHEN THE NEEDLE SHOWS HALF A TANK, TANK IS REALLY EMPTY. THIS PROBLEM CAUSED DRIVER TO RUN OUT OF GAS. PROBLEM WAS REPORTED TO THE DEALERSHIP. PROBLEM HAS NOT BEEN CORRECTED. *AK *ML
Jul 14, 2000
GAS GAUGE INSIDE FUEL TANK FAILED, REPLACEMENT FAILED ALSO. MJS
Jun 29, 1999
GAS TANK AND FUEL SYSTEM LEAKS.
Sep 10, 1997
FUEL FLOW CONTROL SENSOR VALVE FAILED.
Aug 27, 1997
+ 3 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL
7 complaints
AIR BAG LIGHT STAYS LIT AND CRUISE CONTROL NO LONGER WORKS.*AK
Jul 24, 2003
SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, CRUISE CONTROL IS INOPERABLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Apr 10, 2002
WHILE TRAVELING NOTICED AIR BAG INDICATOR LIGHT ON. TECHNICIAN STATED CLOCK SPRING NEEDEDTO BE REPLACED. ALSO, CRUISE CONTROL NEEDED TO BE REPLACED DUE TO CLOCK SPRING. PLEASE PROVIDE FUIRTHER INFORMATION.*AK
Apr 02, 2001
CRUISE CONTROL WOULD WORK SOON AFTER AIR BAG INDICATOR LIGHT WOULD FLASH ON. *AK CONSUMER STATES ON 2 OCCASIONS THE CRUSE WOULD ONLY DISENGAGE BY PUSHING THE OFF BUTTON, ALSO CRUISE CONTROL WOULD NOT WORK UNLESS THE STEERING WHEEL WAS TURNED AT A CERTAIN PLACE. *SLC
Mar 21, 2001
DEALER WOULD NOT REPLACE CLOCK SPRING UNDER EXTENDED WARRANTY. MY CRUISE CONTROL IS INOPERATIVE AS WELL MY AIR BAG DASH LITE IS ON. DODGE HAS A PROBLEM WITH THIS AND SHOULD BE HELD ACCOUNTABLE....THANK YOU.... JEFF ROBERTS. *AK
Mar 19, 2001
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING,POWER TRAIN
6 complaints
THE CONSUMER HEARD A RATTLE IN THE ENGINE. THE CONSUMER WAS TOLD THE COVER IN FRONT OF THE ENGINE WAS REMOVED AND THE TENSIONER BEARING HAD FALLEN APART. THE TIMING BELT AND TENSIONER WAS REPLACED. THERE WAS A DELAY IN THE SHIFT, AND THE CONSUMER HAD TO TAKE HIS FOOT OFF OF THE GAS TO GET THE SHIFT UP. WHEN THE TRANSMISSION WAS COLD, IT WOULD DELAY ENGAGING IN REVERSE FROM PARK. SCC *JB
Apr 01, 2003
HAD TRANSMISSION REPLACED, 8 MONTHS LATER IT HAD TO BE REPLACED AGAIN. AIR COMPRESSOR BEING REPLACED AT THIS TIME. *AK
Mar 27, 2001
CAM SEAL, CRANKCASE SEAL,TRANSMISSION SEAL AND AXLE SEAL WHERE REPLACED DUE TO LEAKAGE. NLM
Oct 02, 2000
I RECEIVED A RADIATOR FAN RELAY RECALL, COULD THIS DEFECTIVE RELAY HELP THE MAJOR TRANSMITION SEALS FAIL? IF SO, IS DODGE/CHRYSLER RESPNSIBLE FOR THE $1300 REPAIR OF THE FAULTY TRANSMISION SEALS? IF SO, HOW DO I FILE A CLAIM WITH THE MANUFACTURER? THE TRANSMISSION REPAIR SHOP CLAIMS THE SEAL FAILURE WAS DUE TO EXTREME HEAT, HE STATED THAT THE SEALS WERE VERY BRITTLE, LIKE DRY NOODLES, NOTHING LIKE THE SOFT RUBBER THAT THEY SHOULD RESEMBLE.
Jun 27, 2000
INDEPENDENT MECHANICS HAVE TOLD US OF MANY FAILURES OF TRANSMISSIONS AND HEAD GASKETS, AND THEY SAY THAT DODGE IS PAYING HALF THE COST AS THEY DID WITH US TO AVOID A RECALL WHERE DODGE WOULD HAVE TO PAY THE FULL COST OF REPAIR. REC. *AK
Jun 17, 2000
+ 1 more complaint for this component
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
6 complaints
WIPERS TURN ON INTERMITTENTLY, INAPPROPRIATELY. AIR BAG LIGHT ILLUMINATED. CRUISE DOESN'T WORK, HORN DOESN'T WORK. OTHER THAN THAT, THE CAR IS IN EXCELLENT CONDITION AND HAS BEEN MAINTAINED WELL. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769501
Nov 09, 2002
FIRST THE WINDSHIELD WIPERS COME ON AUTOMATICALL,YTHEN THE CRUISE CONTROL STOPS, THEN THE HORN STOPS WORKING, THEN THE AIRBAG LIGHT COMES ON, NOW THE CAR OCCASIONLLY DOESN'T START UNLESS I ADJUST THE STEERING COLUMN
Aug 20, 2002
EA 01 007/AIR BAG CLOCKSPRING: AIR BAG SENSOR LIGHT REMAINED ON WHILE DRIVING. ALSO, CRUISE CONTROL AND THE HORN WERE INOPERATIVE, AND WINDSHIELD WIPERS WOULD RANDOMLY OPERATE WHILE IN OFF MODE. DEALER/MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Jul 16, 2001
EA-01-007; CONSUMER NOTICED AIR BAG LIGHT ILLUMINATED ON DASH, HORN AND CRUISE CONTROL WERE INOPERABLE. ALSO, WINDSHIELD WIPERS WORKED INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER , DEALER NOTICED THE CLOCK SPRING BROKE, CAUSING PROBLEMS. *AK *SLC
Mar 22, 2001
EA-010-007- CONSUMER HAS NOTICED AIR BAG LIGHT ILLUMINATED ON T DASHBOARD. ALSO, HORN WAS INOPERABLE/ WINDSHIELD WIPERS WORKED INTERMITTENTLY, AND CURISE CONTROL WAS INOPERABLE. CONSUMER HAS CONTACTED T DEALER, DEALER NOTED SPRING WITHIN STEERING WHEEL NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Mar 20, 2001
+ 1 more complaint for this component
POWER TRAIN,VEHICLE SPEED CONTROL
5 complaints
WHILE SHIFTING GEARS TRANSMISSION DOWN SHIFTED ON ITS OWN. DRIVER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED SPEED SENSOR.*AK
Dec 03, 2003
WHILE DRIVING AT APPROXIMATELY 60MPH CARAVAN BEGAN TO SLOW DOWN TO ABOUT 40MPH AND DID NOT WANT TO ACCELERATE WHEN GAS PEDAL WAS PUSHED DOWN. PULLED OFF TO SIDE OF ROAD AND PUT VAN IN PARK. WAITED A FEW MINUTES THEN PUT VAN IN DRIVE AND TRIED TO PULL BACK ONTO SHOULDER. VAN WOULD NOT MOVE AND HEARD A SQUELLING NOISE. PUT VAN BACK IN PARK. TRIED AGAIN TO PULLE ONTO HIGHWAY, THIS TIME IT WENT INTO DRIVE BUT SEEMED TO BE SLIPPING OR NOT FULLY ENGAGED IN GEAR. FINALLY MADE IT TO A SERVICE STATION A COUPLE HUNDRED YARDS FROM WHERE I PULLED OFF OF THE HIGHWAY. HAD VAN TOWED ON FLATBED TO LIBERTY DODGE. UPON INITIAL INSPECTION OF TRANSMISSION FOUND DIP STICK NOT PROPERLY SEATED/SEALED IN TRANSMISSION. LIBERTY DODGE SUGGESTED TRANSMISSION BE PULLED AND TORE DOWN FOR FURTHER INSPECTION. WHEN MECHANIC STARTED TO REMOVE TRANSMISSION NOTICED TRANSMISSION MOUNT BUSTED LOOSE FROM TRANSMISSION CASE AND TRANSMISSION CASE CRACKED. MECHANIC FINISHED REMOVING TRANSMISSION FRON VAN AND REPORTED TO SERVICE MANAGER TRANSMISSION WOULD HAVE TO BE REPLACED DUE TO MOUNT BEING BUSTED AND CASE CRACKED. VAN HAS ONLY 44,292 MILES ON IT. SERVICE MANAGER AND MECHANIC COULD NOT TELL ME WHAT OR HOW THE TRANSMISSION MOUNT OR CASE COULD GET CRACKED. SUGGESTED MAYBE VAN HAD RAN OVER SOMETHING OR HIT A BIG POTHOLE IN ROAD. DEALERSHIP WOULD NOT PAY ANY PART OF THE REPLACEMENT COST OF TRANSMISSION BECAUSE THEY SAID THE FACTORY WARRANTY WAS ONLY 36,000 MILES AND THE VAN HAD OVER 44,000 MILES ON IT. VAN WAS BROADSIDED IN MAY 1999 ON DRIVERS SIDE. WHEN IT WAS HIT IT WAS PARKED. WAS KNOCKED APPROXIMATELY 4 TO 6 FT UP OVER A CURB AND STOPPED IN A GRASSY AREA ADJACENT TO PARKING SPOT. HAD FRONT DOOR, FRONT FENDER, DOOR JAM, REPLACED WITH REALIGNMENT DONE. APPROXIMATELY $4,000 TO $5,000 DAMAGE. WONDER IF THIS MIGHT HAVE CRACKED THE TRANSMISSION CASE AND IT EVEVTUALLY CRACKED ENOUGH TO BREAK THE MOUNT OFF AND LOOSING ALL FLUID THEN QUITTING ALTOGETHER.*AK
Mar 07, 2001
WHILE TRAVELING AT APPROXIMATELY 35 MPH A CLICKING NOISE CAME FROM UNDER THE VAN. I REMOVED MY FOOT FROM THE ACCELERATOR AND THE NOISE SOFTENED. I THEN REINGAGED THE ACCELERATOR TO RESUME SPEED AT THIS POINT THERE WAS A LOUD NOISE FROM UNDER THE VAN AND I OBSERVED PIECES OF METAL AND FLUID EXITING THE REAR OF THE VAN. THE TRANSMISSION WAS DISENGAUGED AND I COASTED ABOUT 1/8 OF A MILE TO AND AREA WERE I COULD SAFETY EXIT THE ROADWAY. *AK
Nov 19, 2000
TRANSMISSION SLIPS AND SHIFTS INTO GEARS AT UNUSUAL SPEEDS. AT INITIAL START UP EACH DAY, CAR LURCHES INTO GEAR WHEN SHIFTED INTO REVERSE. *AK
Jan 03, 2000
CRUISE CONTROL FAILURE, ALSO TRANSMISSION MALFUNCTIONED. *AK
Apr 07, 1997
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
5 complaints
THE ENGINE" CHECK, LIGHT HAS COME ON AT LEAST FIVE (5) TIMES. EACH TIME THE VEHICLE HAS BEEN CHECKED BY A REPAIR SHOP VIA COMPUTER WITH THE DIAGNOSIS BEING "#5 CYLINDER IS MISSING". THE COMPUTER IS RESET AFTER A CYLINDER CHECK; HOWEVER, A FEW MILES LATER THE LIGHT COMES ON AGAIN. *AK
Apr 17, 2001
ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER, AND DEALER CLAIMED THAT HEAD GASKET AND TIMING COVER WERE LEAKING. THIS WAS THE SAME PROBLEM AS RECALLED IN 1993 AND 1994 IN RECALL 99V318000. *AK
Jan 12, 2001
RECALL 96V006000/ENGINE: WHILE TRAVELING AT HIGHWAY SPEED OF 40 MPH ENGINE CHECK LIGHT CAME ON. SMOKE WAS COMING FROM UNDER THE HOOD, AND OIL WAS SPILLING ON TOP OF ENGINE. VEHICLE TOWED TO AN INDEPENDENT REPAIRR SHOP. DEALER/MANUFACTURER NOTIFIED. MANUFACTURER INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN *AK
Apr 19, 2000
ENGINE SHUTS OFF, CHRYSLER MECHANCICS CAN'T FIND PROBLEM ALSO SHAKES AT 40MPH (VIOLENTLY) AND CHECK ENGINE LIGHT FLASHES. *AK
Feb 03, 2000
WHILE DRIVING DOWN THE HIGHWAY THE OIL LIGHT CAME ON. THE CONSUMER THEN PULLED OVER AND WAITED FOR THE ENGINE TO COOL. AFTER THE ENGINE COOLED, THE CONSUMER CHECKED THE OIL STICK AND IT READ NOTHING. CONSUMER TOOK VEHICLE TO THE DEALER AND THEY SAID THAT THEY HAD A RECALL ON THE GALLEY PLUG. DEALER SAID IT COULD HAVE BEEN A FIRE HAZARD. DEALER REPAIRED THE PROBLEM. *AK
Sep 30, 1997
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,INTERIOR LIGHTING
5 complaints
DASHBOARD AND OVERHEAD LIGHTS EMIT SMOKE AND THERE IS A STRONG SMELL OF AN ELECTRICAL COMPONENT BURNING.
Jul 04, 1998
OXYGEN SENSOR FAILED.
Jul 04, 1998
RIGHT REAR BRAKE CYLINDER, SPRINGS, SHOES AND LININGS FAILED.
Jul 04, 1998
VALVE COVER GASKET FAILED.
Jul 04, 1998
FAN RELAY FAILED AND WAS REPLACED UNDER WARRANTY.
Jul 04, 1998
STEERING,POWER TRAIN
4 complaints
CONSUMER STATES WHILE DRIVING THE VEHICLE WITHOUT WARNING THE VEHICLE WOULD LOSE POWER WHEN IT RAINS. CONSUMER STATES THE STEERING WHEEL WOULD LOCK UP. TS *DT
Jan 24, 2003
WHILE DRIVING ABOUT ANY SPEED TRANSMISSION WILL LOOSEN. COULD STEP ON FUEL PEDAL AND VEHICLE WILL NOT ACCELARATE, WILL LOSE POWER STEERING INTO THE VEHICLE AND IT WILL STOP BY ITSELF.*AK
Oct 03, 2000
I HAVE TAKEN THE VEHICLE TO THREE DIFFERENT DEALERS WITH COMPLAINTS ABOUT THE FRONT END, THE RUBBING & CLUNKING NOISE WHEN MAKING TURNS, THE STEERING WHEEL SHIMMY AND TRANSMISSION PROBLEMS (IE. APPLYING BRAKE AND TRANS NOT BACKING DOWN, VEHICLE LURCHES).
Jun 21, 1999
WHEN DRIVING AT LOW AND HIGH SPEEDS THE VHEICLE BECOMES VERY DIFFICULT TO STEER STRAIGHT, CONSUMER NOTICED THE PROBLEM WHEN DRIVNING AT HIGHWAY SPEEDS. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED THE DRIVESHAFT, PROBLEM STILL OCCURS. *AK
Mar 13, 1997
ELECTRICAL SYSTEM,VISIBILITY
4 complaints
WINDSHIELD WIPERS ARE INOPERABLE DUE TO DEFECTIVE BODY CONTROL MODULE. DEALER CONTACTED. *AK
May 28, 2002
BLOWER MOTOR RESISTOR RUSTED/CONNECTOR HARNESS BURNT -- BURNING SMELL IN VEHICLE. *AK
Jan 01, 2001
INTERMITTENTLY ELECTRICAL SYSTEMS MALFUNCTIONED, CAUSING WINDSHIELD WIPERS AND INSTRUMENT PANEL TO MALFUNCTIONED.. COMPUTER CHIP IN THE WINDSHIELD WIPERS HAS BEEN REPLACED; HOWEVER THE PROBLEM HAS REOCCURRED.*AK
Sep 06, 2000
VAN SHUTS OFF WHILE DRIVING OR WILL NOT START......ONCE IT SHUTS DOWN U HAVE TO WAIT 15-30 MIN BEFORE IT CAN BE STARTED, WIPERS WILL SHUT DOWN OR WILL KEEP GOING AFTER CAR HAS BEEN SHUT OFF.....WILL RUNN AT WHATEVER SPEED THEY WANT.
May 08, 2000
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
TL*THE CONTACT OWNS A 1996 DODGE CARAVAN. WHILE DRIVING IN INCLEMENT WEATHER CONDITIONS, WATER, OR WITH THE AIR CONDITIONER ACTIVATED, THE VEHICLE TEMPORARILY LOSES CONTROL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SERPENTINE BELT SLIPPED OFF. NO WARNING LIGHTS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS REPAIRED APPROXIMATELY FIVE TIMES, HOWEVER, THE FAILURES RECURRED TWO MONTHS LATER. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 135,000. UPDATED 01-23-08. *KB THE DEALER STATED UPPER RADIATOR LOOSE, LOOSE CLAMPS, FRONT BRAKE PADS, BELT TENSIONER, OXYGEN SENSOR, AND ALTERNATOR BRACKET. UPDATED 01/23/08 *TR
Sep 17, 2007
THE VEHICLE STALLED WHEN ACCELERATING. THE VEHICLE WOULD NOT EXCEED 50 MPH. THE VEHICLE ALSO HAD ELECTRICAL PROBLEMS. THE DASHBOARD LIGHTS FLASHED ON AND OFF. *AK *NM
Jun 04, 2004
WHILE DRIVING THE VEHICLE ENGINE SHUTS DOWN AT LOW AND HIGH SPEEDS. THE DEALER IS ATTEMPTING TO FIX THE VEHICLE, BUT HAS NOT BEEN SUCCESSFUL YET. *AK ALTERNATOR WAS REPLACED IN SEPTEMBER OF 1997. CONSUMER IS IN PROCESS OF PURCHASING A 1998 FROM DEALER, COLONIAL FITZGERALD DODGE HAS BEEN HELPING CONSUMER NEGOTIATE A BUYBACK. *SLC
Aug 22, 1997
FUEL SYSTEM, GASOLINE,AIR BAGS
3 complaints
CONSUMER WAS TOLD THAT THE CLOCK SPRING RECALL 02V293000 AND FUEL TANK FILLER NECK RECALL 96V002000 PARTS WILL TAKE 3-4 DAYS TO BE ORDERED, WHEN THEY CALLED THE DEALERSHIP TO MAKE THE APPOINTMENT, IT HAS BEEN 3 WEEKS AND THE PARTS WERE NOT AVAILABLE. ALSO, VEHICLE OVERHEATED WHICH CAUSED THE ENGINE MOTOR TO GO BAD.*AK
Apr 21, 2004
NHTSA CAMPAIGN ID NUMBER : 02V293000 / WAS NEVER INFORMED ABOUT THIS RECALL. HAVE HAD VEHCILE LONG ENOUGH TO GET A RECALL THE WAS DONE IN THE YEAR 2000 ON SOME O-RINGS ON FUEL INJ RAILS AND INFORMED. WHY NOT ON THIS ONE? THE ORIG RECALL THAT I HAD FIXED AND WAS INFORMED WAS NHTSA CAMPAIGN ID NUMBER : 00V268000. *AK
Dec 08, 2003
CLOCKSPRING FAILURE. ALSO, PERFORMED RECALL 895 REPAIRS OM FUEL RAIL SEAL. *AK
Mar 19, 2003
ENGINE AND ENGINE COOLING,AIR BAGS
3 complaints
WHILE DRIVING, THE CHECK ENGINE AND AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB
Mar 25, 2004
REQUEST FOR REIMBURSEMENT FOR CLOCKSPRING RECALL REPAIRS PERFORMED ON A 1996 DODGE GRAND CARAVAN. *MR THERE WAS A CLUNK NOISE, THEN THE CONSUMER LOST POWER STEERING DUE TO THE SERPENTINE BELT TENSIONER BEING BROKEN, OIL LEAKED DUE TO THE FRONT VALVE COVER GASKET, AND THE AIR BAG LIGHT HAD COME ON. RECALL#02V293000 *SCC *JB
Dec 12, 2003
FAN MODULE FAILED, CAUSING VEHICLE TO OVERHEAT. ALSO, AIR BAG LIGHT STAYS ON.
Jul 14, 1998
VISIBILITY,AIR BAGS
3 complaints
THE CONSUMER EXPERIENCED A PROBLEM WITH THE CLOCK SPRING AND THE HEATER. SCC *JB
Mar 24, 2003
AIRBAG LIGHT WAS CONSTANTLY ON, TWO WEEKS LATER THE HORN STOPPED WORKING AND WINDSHIELD WIPERS WORKED INTERMITTENTLY. *AK *YD
Apr 05, 2002
DUE TO THE SAFTY FACTORS INVOLVED AND THE NUMEROUS COMPLAINTS,DODGE SHOULD BE MADE TO REPAIR THE VEHICLES AT NO COST TO THE OWNERS. NO SAFETY DEFEC TLISTED IN SUMMARY. *AK
Apr 24, 2001
STEERING,ENGINE AND ENGINE COOLING
3 complaints
WHEN DRIVING THROUGH A RAIN PUDDLE YOU SERPENTINE BELT, THAT CONNECTS ENGINE TO THE COOLANT FAN ETC., FAILED, RESULTING IN LOSS OF STEERING.CONTACTED DEALER. THIS PROBLEM OCCURRED 4 TIMES.*AK
Sep 17, 2002
WHILE DRIVING, POWER STEERING LOCKED UP AND ENGINE CAUGHT ON FIRE, CLAIM 52-2482-587. *SLC
Apr 30, 2001
WHILE DRIVING, POWER STEERING LOCKED UP AND ENGINE CAUGHT ON FIRE, CLAIM 52-2482-587. *SLC
Apr 30, 2001
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
CONSUMER WAS TRAVELING ON HIGHWAY AND NOTICED A BURNING SMELL. AIRBAG LIGHT CAME ON DASHBOARD. THERE WAS NO HORN, AND A SMALL FIRE STARTED IN THE BACK OF PANEL. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Oct 25, 2001
WHILE TRAVELING AND WITHOUT ANY INDICATION AIR BAG INDICATOR/HORN, AND DASHBOARD WENT OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK
Mar 20, 2001
A FIRE STARTED IN THE A/C VENT BY THE STEERING WHEEL, FROM WHICH FLAMES CAME OUT AND ENGULFED THE CAR. ALSO, DRIVER'S AIRBAG DEPLOYED. VEHICLE SHUT OFF. VEHICLE HAS PREVIOUSLY BEEN SERVICED FOR TRANSMISSION PROBLEMS. *AK *ML
Mar 01, 2000
EXTERIOR LIGHTING,VISIBILITY
3 complaints
DURING THE NORMAL OPERATION OF THIS VEHICLE THE WINDSHIELD WIPERS WILL TURN ON RANDOMLY AND STOP WITHOUT ANY DRIVER INTERACTION. IT HAPPENED TODAY AS I WAS BACKING OUT OF MY DRIVEWAY. IT HAPPENS AT ALL SPEEDS AND EVEN STANDING STILL IN PARK. IT HAPPENED LAST WEEKEND AS I WAS PASSING A TRUCK ON THE INTERSTATE AT APPROX. 70MPH. WHEN IT OCCURS IT DISTRACTS ME FROM MY DRIVING AND SOMETIMES STARTLES ME. THE TURN SIGNAL/WIPER MULTI FUNCTION SWITCH HAS BEEN REPLACED THREE TIMES. THE LAST TIME IT WAS REPLACED WAS ON 08/13/97 BY LANDMARK DODGE, INC., 6823 MT. ZION BLVD, MORROW, GA 30260, TEL:770/968-4900 UNDER INVOICE #DOCS22788.
Jul 31, 2001
WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY. WOULD COME ON OR GO OFF ON THEIR OWN. THIS CAUSED VISIBILITY PROBLEMS FOR DRIVER. ALSO, TURN SIGNAL SOMETIMES ACTIVATED WINDSHIELD WIPERS. SPEED WAS NOT A FACTOR. TAKEN VEHICLE TO DEALERSHIP & INFORMED TO CONTACT MANUFACTURER. NO REPAIRS DONE.
Mar 24, 2000
WINDSHIELD WIPERS WILL STOP FUNCTIONING, OR WILL START BY THEMSELVES WITH SWITCH TURNED OFF. MULTI-PURPOSE SWITCH HAS BEEN REPLACED TWICE, BUT DEFECT HAS REOCCURRED. DEALER COULD NOT DETERMINE THE CAUSE. *AK
Sep 02, 1999
POWER TRAIN,EQUIPMENT
3 complaints
WHILE DRIVING ABOUT 20 MPH HEARD A LOUD EXPLOSION WITH A BANG IN FRONT OF VEHICLE. LATER, FOUND OUT THAT TRANSMISSION HAD A BIG HOLE IN IT, CAUSING VEHICLE TO LOSE ALL POWER. HAD CONTACTED DEALER, AND THEY WERE AWARE OF SITUATION WHICH HAD NOT BEEN SOLVED. *AK CONSUMER IS REQUSTING REIMBURSEMENT FOR TOWING, RENTAL CAR, MOTEL, AND REPAIR EXPENSES. AIR CONDITIONER FAILED. *SLC
Jul 19, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Sep 13, 2000
WE NOW HAVE A VAN THAT IS BASICALLY FALLING APART AND WE CAN'T ENJOY IT AND STILL HAVE TO PAY TO FIX IT. SO IF THERE IS SOMETHING WE CAN DO THEN PLEASE LET US KNOW WE HAVENT HAD IT EVEN 18 MONTHS BEFORE IT WAS TO BE PARKED AND NOW WE CAN'T USE IT AT ALL
Sep 23, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY
3 complaints
WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE WOULD STALL/ WINDSHIELD WIPERS WOULD COME ON, AND VEHICLE WOULD LOSE ALL BRAKING POWER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Sep 06, 2000
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Jun 15, 1999
ABS BRAKES/WATER PUMP/WINDSHIELD WIPERS AND BRAKE REAR BRAKE SHOES FAILED.
Jul 20, 1998
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
3 complaints
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Jun 30, 1999
CATALYTIC CONVERTER OVERHEATED, CAUSING THE WIRES TO MELT, SHORT OUT AND EVENTUALY CATCH 0N FIRE. DEALER HAS BEEN CONTACTED. *AK CONSUMER ADDS VEHICLE SMELLED OF FUEL FROM DAY VEHICLE WAS PURCHASED. THE BRAKES FAIL CONSTANTLY. LEAKY O-RINGS CAUSED FIRE. *TT
Jun 17, 1999
WHILE DRIVING APPILED THE BRAKES AND THE ABS KICKED IN, AND THERE WAS NO BRAKES. DRIVER HIT THE EMENGENCY BRAKE SO THAT THE TRUCK COULD STOP. ALSO THE TENSION BELT MOUNT SNAPPED ON THE TRUCK WHICH CAUSED TRUCK TO BE INOPERABLE. *AK
May 07, 1998
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
I HAVE A 1996 DODGE CARAVAN. THE BRAKE PADS AND ROTORS WERE REPLACED IN JUNE OF 2009. BENDIX BRAKE PADS AND BENDIX ROTORS WERE USED. ON DECEMBER 15, 2009, BOTH BRAKE ROTORS FAILED CAUSING A TOTAL LOSS OF BRAKING. WHILE SLOWING DOWN A LOUD BANG CAME FROM THE FRONT OF THE VAN. THE BRAKES DID NOT FEEL RIGHT AT THIS POINT. WHILE LOOKING FOR A SAFE PLACE TO PULL OVER AND STOP, ANOTHER LOUD BANG WAS HEARD. AT THAT POINT THE VAN HAD NO BRAKES. THE VAN WAS STOPPED USING THE PARKING BRAKE. UPON INVESTIGATION IT WAS FOUND THAT BOTH FRONT BRAKE ROTORS HAD FAILED. THE MIDDLE HUB SECTION OF THE ROTOR HAD SEPARATED FROM THE ROTOR. THE FAILURE WAS THE SAME IN BOTH ROTORS. NO OTHER DAMAGE WAS PRESENT ON THE VAN. BOTH FRONT ROTORS WERE REPLACE ON THE VAN TO CORRECT THE PROBLEM. I STILL HAVE THE OLD ROTORS. *TR
Dec 21, 2009
BOUGHT USED 1996 DODGE IN SEPT 2003 AND HAVE REPLACE BRAKES, ROTOR, AND CALIPERS 6 TIMES. MECHANICS DON'T KNOW WHAT ELSE IT COULD BE. BRAKES ALSO LOCK WHEN I PRESS ON THEM AND HIT BUMP AT SAME TIME CAUSING VAN TO SLIDE WITH ME AND MY INFANT IN IT. HAVE TO REPLACE BRAKES AND ROTORS EVERY 2-3 MONTHS SOMETHING NEEDS TO BE DONE BY THE DODGE COMPANY TO RECALL THESE DODGE CARAVANS, THIS SITE HAS ABOUT 50% ON COMPLAINTS ON BRAKES AND ROTORS. *NM
Jan 19, 2005
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
HAD A RADIATOR FAN RELAY RECALL ON 1996 DODGE CARAVAN REPLACED 3 TIMES AND RADIATOR FAN STILL CONTINUES TO COME ON AT VARIOUS TIMES WHEN CAR IS NOT RUNNING, RUNNING BATTERY DEAD, FRONT W/S WIPER BLADES COMES ON BY ITSELF, LOST FM STEREO FREQUENCY ALL TOGETHER. CANNOT DEPEND ON THIS WITH 2 SMALL CHILDREN. *JB
Sep 17, 2003
AIR CONDITIONER CAUSING A LOUD, GRINDING NOISE WHILE RUNNING. SLIGHT HESITATION OF ENGINE WHILE THIS IS HAPPENING. PROBLEM INCREASING IN INTENSITY OVER TIME. *AK
Mar 05, 2000
VISIBILITY,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
DEVICES ON STEERING WHEEL DO NOT WORK. WINDSHIELD WIPERS/ CRUISE CONTROL, AND HORN DO NOT WORK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Apr 05, 2002
HAVING PROBLEMS WITH HORN NOT WORKING WHEN IN USE. CRUISE CONTROL, WHEN IN USE, WOULD NOT WORK PROPERLY, AND WINDSHIELD WIPERS COME ON AND GO OFF ON THEIR OWN.*AK AIR BAG LIGHT IS ON COINCIDENT WITH OTHER FAILURES. *YH
Mar 29, 2001
SUSPENSION,VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
AIR BAG WARNING LIGHT ILLUMINATED/ HORN AND CRUISE CONTROL INOPERABLE/ SUSPENSION CONTROL ARM WORN OUT, AND WINDSHIELD WIPER PIVOTS AND ARMS WORN OUT. *AK
Nov 20, 2001
AIR BAG WARNING LIGHT ILLUMINATED/ HORN AND CRUISE CONTROL INOPERABLE/ SUSPENSION CONTROL ARM WORNOUT, AND WINDSHIELD WIPER PIVOTS AND ARMS WORN OUT. *AK
Nov 20, 2001
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
MORE THAN A DOZEN TIMES THIS VAN WILL NOT START. DEALERSHIP CANNOT LOCATE PROBLEM, AND USUALLY IT OCCURS FROM COLD START, BUT HAS ALSO OCCURRED OVER 5 TIMES WHILE DRIVING AND THIS IS NOT SAFE. ALSO LOST TRANSMISSION SENSOR AND THAT KILLED CAR WHILE DRIVING BUT HAS BEEN REPLACED. CHRYSLER IS NOT HELPING AND I AM NERVOUS DRIVING MY KIDS IN THIS VAN. HAD IT 2 YEARS AND HAVE BEEN STRANDED MORE THAN A DOZEN TIMES. NOTICED OTHERS WITH SIMILAR UNSAFE SITUATIONS AND HOPE CHRYSLER WILL ADDRESS THEM SOON.*AK
Jul 27, 2001
WHEN DRIVING AT ANY SPEED, THE TRANSMISSION WENT OUT, AND THE COMPUTER MADE THE VEHICLE SHIFT. THE COMPUTER WENT OUT AND THE VEHICLE STARTED UP, AND SOMETIMES THE VEHICLE WILL DELAY. *AK CONSUMER STATES PRIOR TO THE TRANSMISSION GOING OUT, THE ENGINE WOULD MAKE THE SAME NOISE EVERY TIME, TRANSMISSION HESITATES BEFORE GOING INTO GEAR, FINALLY ON 20-OCT-98, VEHICLE WAS HOOKED UP TO A COMPUTER SHOWING FAULTY TRANSMISSION. *SLC
Oct 26, 1998
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
CONSUMER STATES THE ELECTRICAL POWER FOR THE HORN, CRUISE CONTROL, AND AIR BAG WERE INOPERABLE, ABS LIGHT ILLUMINATED, LOCAL GARAGE REPLACED AN ELECTRICAL RING ASSEMBLY INT THE STEERING WHEEL ASSEMBLY. *SLC
Mar 30, 2001
WHILE TRAVELING, AIR BAG LIGHT ILLUMINATED FOR 1 YEAR. DEALER HAS BEEN CONTACTED. CONSUMER LOST HORN AND CRUISE CONTROL. *AK POSSIBLY FAILURE OF THE CLOCK SPRING ASSEMBLY. *SLC
Mar 21, 2001
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
MULTIPLE WARNING LIGHTS CAME ON, INCLUDING BRAKE, AIR BAG, FUEL. HORN STOPPED WORKING.*AK
Mar 24, 2001
CONSUMER WAS DRIVING AT 25MPH ON THE HIGHWAY. HE WAS LOOKING IN HIS REAR MIRROR AND HE NOTICED SMOKE TRAIL. GASOLINE WAS DRIPPING FROM UNDERNEATH THE PIPE, AND THE CAR WAS ON FIRE. WHEN HE APPLIED BRAKES,THE CAR KEPT MOVING. *AK THE VEHICLE CUT OFF IN THE MIDDLE OF HIGHWAY TRAFFIC GOING 55 MPH DUE TO A FAULTY FUEL PUMP WHICH THE MANUFACTURER REPLACED. 15 MONTHS LATER FUEL BEGAN TO LEAK FROM UNDERNEATH THE VEHICLE CAUSING FIRE WHILE THE CUSTOMER WAS DRIVING. *YH
Jan 20, 2000
AIR BAGS,STRUCTURE
2 complaints
SLIDING DOOR ON THE PASSENGER SIDE WILL NOT UNLOCK/LATCH MECHANISM WILL NOT RELEASE, AND DOOR CANNOT BE MANUALLY OPENED, CAUSE UNKNOWN. ALSO, AIR BAG WARNING LIGHT REMAINED ILLUMINATED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Aug 22, 2000
DRIVER CANNOT OPEN WINDOW WITHOUT HIS FACE BEING APPROXIMATELY FOUR INCHES FROM THE AIRBAG, DEPENDING ON SIT AND WHEEL POSITIONS, IF AN ACCIDENT OCCURS COULD CAUSE SERIOUS INJURIES TO OPERATOR'S NECK. *AK CONSUMER STATES BUMPERS ON VEHICLE ARE MADE OF THIS USELESS PLASTIC.*JB
Nov 04, 1996
AIR BAGS,SEAT BELTS
2 complaints
I WAS DRIVING APPROXIMATELY 35 MPH. I HIT A SLIGHT DIP IN THE ROAD AND MY DRIVER'S SIDE AIR BAG DEPLOYED, CAUSING A TRAGIC ACCIDENT. WHEN THE POLICE ARRIVED MY CHILD'S SEAT WAS NOT RESTRAINED IN THE REAR SEAT. THEY CLOSED THE HIGHWAY FOR 5 HOURS LOOKING FOR A BABY, WHO MAY HAVE CLIMBED OUT ONE OF THE BROKEN WINDOWS, THEY THOUGHT. THANK GOD, SHE WAS AT HOME. *AK
Apr 15, 2000
VEHICLE HIT A POST IN THE PARKING LOT AND THE AIR BAG DID NOT DEPLOY. ALSO THE SEAT BELT DID NOT RETAIN THE DRIVER IN THE SEAT WHICH CAUSED THE DRIVER TO GET HURT. INVESTIGATION (DP-96- 014) FOR DEFECTIVE AIR BAG SENSOR. *AK
May 09, 1997
VISIBILITY,STRUCTURE
2 complaints
SLIDING DOOR RATTLES AND MOVES OFF THE HINGES, AND HOLDS A GAP. ALSO, WINDSHIELD WIPERS COME ON INTERMITTENTLY. *AK
Apr 10, 2000
THE SLIDING DOOR POWER LOCKS ON THE PASSENGER SIDE WILL NOT LATCH WHEN CLOSING UNEXPECTEDLY. ALSO, WINDSHIELD FOGS UP ON PASSENGER'S SIDE THEN ON DRIVER'S SIDE. *AK
Sep 03, 1997
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
IN FUELING OUR VAN, ON TWO DIFFERENT OCCASIONS, WE HAVE HAD A FIRE. THE FIRE COMES FROM THE FILLER PIPE ON THE VAN! THE VAN WAS TOTALLY TURNED OFF. IT DOES EXTINGUISH ITSELF AFTER AWHILE. WE ARE EXPERIENCING SHOCK CONSTANTLY WHEN WE TOUCH THE VAN. WE HAVE HAD IT TO THE DEALER ABOUT THE SHOCKING PROBLEM, BUT NOT THE FIRE. WE ASSUMED IT WAS WITH OUR PERSONAL GAS TANK. CONTACTED THE GAS CO. AND THEY INVESTIGATED AND CORRECTED WHAT COULD HAVE BEEN A PROBLEM. NO OTHER VEHICALS THAT ARE FILLED AT THIS TANK HAVE EXPERIENCED THIS DIFFICULTY. MY SON AND I WERE INVOLVED THE FIRST TIME THERE WAS A FIRE. HE WAS BURNT SLIGHTLY. THE SECOND TIME, ONLY MYSELF. WE ARE CONCLUDING NOW, THAT THE DIFFICULTY IS WITHIN THE VAN. WE ARE CONTACTING A DEALER IN THE AM BUT WOULD YOU PLEASE ASSIST. NOT ONLY WAS THE FILLER PIPE ON THE VAN ON FIRE, THE HOSE FROM THE STATIONARY TANK AND THE GROUND WAS ON FIRE. OUR MACHINERY SHOP AND EQUIPMENT COULD HAVE BEEN LOST, NOT TO MENTION LIVES! NEEDLESS TO SAY - WE ARE SCARED! THE FIRE DEPT. WAS CALLED BOTH TIMES! PLEASE HELP!!! *AK
Apr 02, 2000
THE VAN LOSSES POWER AND CAN'T CLIMB HILLS. TT CHECK ENGINE LIGHT HAS ILLUMINATED, CONSUMER STATES THERE IS A FUEL LEAK, GAS TANK WAS REPLACED. *SLC
Nov 13, 1995
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
THE TRANSMISSION ON THIS CAR GAVES PROBLEM AT ABOUT 3 MONTHS SINCE PURCHASE. WE BROUGHT IT AND EXPLAINED THAT THERE WAS SOMETHING WRONG, BUT THEY LIED TO US AND SAID IT WAS NOT. EVENTUALLY, ABOUT A YEAR AND A HALF LATER, THE TRANSMISSIN FINALLY BROKE AND THEY HAD TO REPLACE IT WITH A NEW ONE. AFTER THAT THE CAR CONTINUED TO JERK VIOLENTLY WEHENEVER WE WERE GOING UP HILL AND AT 45 MPH. WE KEPT BRING IN IT IN FOR THEM TO FIX IT, KNOWING THAT THIS MIGHT CREATE OTHER SERIOUS PROBLEMS WITH THE CAR, BUT THEY CONTINUED TO REFUSE TO FIX IT BECAUSE THE JERKING MOTION WAS NOT QUITE AS PRONOUNCED WHEN THEIR MECHANIC DROVE IT. ACCORDING TO THEM, CHRISLER WOULD NOT ALLOW THEM TO SEE THE TRANSMISSION UNLESS IT JUSTIFIED IT BY BEING COMPLETELY OUT OF COMMISSION. WE HAD THEM TRY TO SERVICE IT ONE MORE TIME, BUT INSTEAD, THEY TRIED TO FIX OTHER THINGS IN IT AND EVEN TRIED TO CHARGE ME FOR THEM. I DID NOT PAY BECAUSE THEY DID NOT FIX THE TRANSMISSION AND THE OTHER THINGS ADJUSTED HAD NO RELATION TO THE PROBLEM. ABOUT FOUR WEEKS AFTER THIS SERVICE, I WOKE UP TO GO TO MY CONGREGATION WITH MY CHILDREN, WHEN MY CHILD INFORMED ME THAT THE CAR WAS BURNING. I WENT TO LOOK CLOSELY AND AND SAW WHAT LOOKED LIKE A SMALL CANDLE LIGHT. I TOLD MY CHILDREN TO GO INSIDE THE HOUSE AS GAS FUMES COULD BE LEAKING AND THE CAR COULD EXPLODE. I WENT UP TO CALL THE FIRE DEPT,WHICH TOOK ME ABOUT A MINUTE, AND BY THE TIME I GOT BACK, THE CAR WAS ALREADY ENGULFED IN FLAMES. THIS OCCURRED, WITHOUT ANYONE TURNING ANYTHING ON, BE THAT IGNITION OR ELECTRICAL COMPONENT. THIS IS EVIDENCE OF ONE OF TWO THINGS, THE MECHANIC AT FITZGERALD EITHER DELIVERATELY OR NEGLECTFULLY CREATED THE HAZARD WHEN HE LOOKED AND DID THE WRONG REPAIRS, OR THIS WAS A FACTORY DEFECT THAT FINALLY WAS ASCELERATED BY THE CONSTANT VIOLENT JERKING MOTION CREATED BY THE TRANSMISSION ONGOING MALFUNCTION,WHICH WENT ON FOR MORE THAN 3 YEARS. WE ARE NOW LEFT WITHOUT A CAR THAT WAS UNDER WARRANTY (100000 MILES) AND THEY REFUSE TO HELP
Mar 13, 2000
THE TRANSMISSIONS IN THE DODGE CARAVANS ARE DEFECTIVE. WE OWN A 1990 THAT IS ON IT'S 4TH TRANS. PLEASE LOOK INTO THIS. THANK YOU
Dec 24, 1998
SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES
2 complaints
AT 17,000 MILES THE BRAKE ROTORS WERE REPLACED BECAUSE OF A CORROSION PROBLEM. DRIVER EXPERIENCED A VIBRATION PROBLEM WITH THE BRAKES. THE ROTORS ARE BEING REPLACED AGAIN AT 46,000 MILES. ALSO, THE SLIDING DOOR ON THE PASSENGER'S SIDE DOES NOT UNLOCK AT ALL TIMES. *AK
Apr 30, 1998
WHEN APPLIED ABS BRAKES MAKE A LOUD VIBRATING NOISE, ALSO LEFT REAR DOOR WILL NOT OPEN FROM INSIDE. *AK
Jul 10, 1996
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
Jun 08, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I PURCHASE THIS VEHICLE FROM OWNER IN DEC. 2013 AND START HAVING PROBLEM THE OWNER I PURCHASE IT FROM PURCHASE IT FROM A BANK BACK IN 2006. THEY DID KNOW ABOUT AN RECALL OR ETC. ABOUT THIS VEHCLE. THE ELECTRIC HAS PROBLEM AND AIRBAGS, THE FUEL TANK IS LEAKING AND FUEL INJECTION AND ETC,. WHERE CAN I CAN GET HELP FOR THESE PROBLEMS.ETC.,. *TR
Jan 29, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
THIS VEHICLE HAS A CHRONIC DESIGN PROBLEM WITH THROWING ITS SERPENTINE BELT WHENEVER THE TENSION PULLEY GETS WET. SOON AS THE BELT IS THROWN THERE IS NO POWER STEERING, AND IT STEERS 10 TIMES WORSE THAN A MACK TRUCK. THE LACK OF STEERING IS A DEFINITE SAFETY HAZARD TO EVERY OTHER VEHICLE ON THE ROAD. AS IT HAPPENS SUDDENLY BY DRIVING THROUGH A WATER PUDDLE, ETC. THERE IS VIRTUALLY NO TIME TO REACT. IN ADDITION TO LACK OF STEERING THERE IS NO ALTERNATOR OUTPUT, RESULTING IN RAPID BATTERY DRAIN. ALSO THERE IS NO COOLANT SYSTEM FAN RESULTING IN RAPID ENGINE OVERHEATING. THIS DESIGN FAULT HAS BEEN KNOWN FOR WELL OVER A DECADE, NO MAKE THAT 2 DECADES, BUT CHRYSLER HAS NEVER ACKNOWLEDGED A PROBLEM. THE PROBLEM DATES BACK TO ALL CHRYSLER MINI-VAN DESIGNS FROM THE EARLY 1990S TO AT LEAST 2000. IF THE LACK OF STEERING IS NOT A SAFETY RELATED DEFECT I DON'T KNOW WHAT IS. WE HAVE A USED WHEELCHAIR CONVERSION CARAVAN VAN TO TRANSPORT MY WIFE. THIS LATEST INCIDENT WAS THE PAST SATURDAY NIGHT AS WE LEFT A RESTAURANT TO RETURN HOME. IT HAD BEEN RAINING PROFUSELY AND SUDDENLY I HAD NO STEERING. I KNEW IMMEDIATELY WHAT THE PROBLEM WAS SINCE THIS IS THE 3RD OCCURRENCE IN THE PAST 6 MONTHS. DO YOU EXPECT YOUR VEHICLE TO BECOME INOPERABLE JUST BECAUSE YOU DRIVE IN THE RAIN? WHY HAS NOT CHRYSLER BEEN MADE TO ACKNOWLEDGE THIS PROBLEM AND ISSUE A REPAIR RECALL? I DON'T CARE IF THE VAN IS OVER A DECADE OLD. THIS DEFECT IS ONE WHICH ENDANGERS EVERYONE ELSE ON THE ROAD AND WHICH CHRYSLER SHOULD HAVE BEEN REQUIRED TO ADDRESS WELL OVER A DECADE AGO. *TR
Jul 01, 2013
ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
BCM-1, (WARRANTY) LOSS OF DASH FUNCTIONS 1996: BCM-2 ESTIMATE $1200 REPLACED CHRYSLER P/N P4686727 LOST 95,000 MILE ODOMETER FOR A WORKING BCM FROM JUNKYARD (2001), BCM-3, LOST FUEL GAUGE AND SPEEDOMETER BCM FROM JUNKYARD FIXED P/N P46867(2006) BAD WINDSHIELD REPLACEMENT LEAKS WATER INTO CABIN, BCM-3, FAILED AGAIN CURRENTLY NO WIPERS, NOT ABLE TO FIND A 1996/1997 BCM ONLY 1998 PLYMOUTH VOYAGER BCM P/N P04801062AE. WILL TRY TO VALIDATE COMPATIBILITY TONIGHT. ADEL CHRYSLER ESTIMATE $1,400 PLUS LABOR. ALREADY GAVE THEM $742 FOR TUNE UP AND TROUBLE SHOOTING WHAT THEY SAID WAS A BAD MULTI-SWITCH ($110) DID NOT FIX AND NO DISCOUNT FOR NOT KNOWING HOW TO DIAGNOSE A PROBLEM PROPERLY. THEIR NUMBER IS 515-993-4587 CORY (KARL IS THE SERVICE MANAGER-OWNER'S SON). *TR
Apr 12, 2009
LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE VEHICLE WAS MAKING A POPPING NOISE WHEN ACCELERATING. ALSO, THE AIR CONDITIONER DID NOT WORK, THE ELECTRICAL DOORS WERE DEFECTIVE AND HORN DID NOT BLOW. *AK *SC *JB
Jun 04, 2004
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED AND WOULDN'T REVERSE. THERE WAS A LOUD NOISE COMING FROM UNDERNEATH THE HOOD. THE DEALERSHIP INDICATED THAT THE TRANSMISSION FAILED. ALSO, THERE WAS A FUEL LEAK. THE DEALERSHIP REPLACED THE FILLER NECK FRONT SEAL. *AK THE TRANSMISSION WAS REPLACED. *
Apr 01, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
RIGHT AFTER I BOUGHT THE VAN AT 33,000 MILES THE BUMPER PAINT STARTED PEELING AWAY AND THE PAINT ON TOP OF THE BACK TRUCK DOOR, IT'S TERRIBLE AND LOOKS LIKE HELL. I DON'T THINK IT'S FAIR THAT I HAVE TO PAY FOR IT TO BE REPAIRED! I HAVE A WARRANTY AND THEY SAY IT WON'T COVER , I HAVE HEARD DODGE HAS HAD A RECALL ON SOME YEARS OF PAINT PEELING
Jan 15, 2004
SUSPENSION,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I TOOK OWNERSHIP OF MY USED 1996 DODGE GRAND CARAVAN IN 2000, AND SINCE THEN HAVE REPLACED MINOR MECHANICAL FAILURES SUCH AS THE STARTER, WATER PUMP, SERPENTINE BELT, TIRES (TWICE), WIPER BLADES, BULBS, BRAKES (TWICE) AS WELL AS THE ROTORS. AT PRESENT I AM DEALING WITH THE FOLLOWING PROBLEMS: PEELING PAINT, WIPERS ENGAGING AND NOT GOING OFF EVEN THOUGH THEY ARE NOT TURNED ON, HARD JERKS EVERY NOW AND AGAIN (POSSIBLY FROM TRANSMISSION), AND THE BREAKAGE OF A STABILIZER BAR BUSHING IN THE FRONT SUSPENSION.
Jan 15, 2004
SUSPENSION,STRUCTURE
1 complaint
LEFT FRONT STRUT MTG TOWER RUSTED THROUGH BY THE TIME THE RUST WAS SEEN THE METAL IN THE STRUT TOWER HAD FAILED CHRYSLER REFUSED TO DO ANYTHING STATING IT WAS OVER 3 YEAR 36,000 MILE FOR MANIFACTURERS DEFFECT REPAIR YET THIS IS KNOWN AS A COMMON PROBLEM AND CAN CAUSE LOSS OF CONTROL IF IT FAILS ON THE HIGHWAY.
Jan 15, 2004
STEERING,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
THE PROBLEM IS WITH THE SERPENTINE BELT. IT CAN SLIP OFF. WHEN IT DOES, YOU POWER STEERING GOES (SAFETY) AND YOUR CAR CAN OVERHEAT WITHIN MINUTES. YOU ARE STRANDED. PUTTING THE BELT YOURSELF IS NOT EASY, EVEN WITH THE DIAGRAM (THANK GOODNESS THEY HAVE THE DIAGRAM UNDER THE HOOD FOR OTHER MECHANICS, DO IT YOURSELFERS) THERE IS A SERVICE BULLETIN, BUT NOT A RECALL. I THINK THEY PUT ON A BRACKET WHICH WILL HELP KEEP THE BELT ON TRACK IN CASE OF WET WEATHER.
Jan 15, 2004
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING
1 complaint
NO ACCIDENTS YET. HEADLIGHTS HAVE FOGGY COATING ON THEM, WHICH WE HAVE LOW LIGHT VISIBILITY AT NIGHT. ALSO, WHEN FILLING UP TANK WITH GAS IT RUNS OUT WHEN COMPLETELY FULL. *LA
Nov 14, 2003
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
CLOCKSPRING MECHANISM
Sep 23, 2003
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
LOWER LEFT BALL JOINT FAILED WITHOUT WARNING DURING LOW SPEED (2 MPH) DRIVING, CAUSING THE WHEEL TO FALL OFF, ALSO DESTROYING PART OF THE SWAY BAR AND THE LEFT DRIVE SHAFT. AT HIGHWAY SPEED, SUCH A FAILURE WOULD HAVE RESULTED IN COMPLETE LOSS OF CONTROL. THE VEHICLE WAS IN THE DEALERSHIP THE PRIOR DAY FOR ROUTINE MAINTENANCE AND THE DEALERSHIP ALSO PERFORMED STATE SAFETY INSPECTION FOUR MONTHS PRIOR. THERE WAS NO EVIDENCE OF BALL JOINT WEAR OR DAMAGE PRIOR TO THE FAILURE.*AK
Jul 17, 2003
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
WHEN VEHICLE WAS PARKED, PUDDLES OF GAS IS FORMED UNDER IT. THIS HAPPENED ANYTIME VEHICLE WAS PARKED. VEHICLE WAS LEAKING GAS AND NO ONE KNEW WHY. ALSO THE AIR BAG LIGHT AND WINDOW WIPERS CAME ON INTERMITTENTLY. *TT
May 28, 2003
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
DASH , SPEEDOMETER, TACH. AND ALL GAUGES. IN MY 1996 DODGE CARAVAN WENT OUT .THIS HAPPEN ABOUT THE YEAR OF 2000 AND HAD TO HAVE THE DASH REPLACED WOULD LIKE TO KNOW IF THERE HAS BEEN ANY OTHER COMPLAINTS. THE LOSS OF THE SPEEDOMETER SHOULD BE A SAFTY ISSUE I THINK.
Feb 11, 2003
AIR BAGS,EQUIPMENT
1 complaint
CALLED NHTSA VIA 888 LINE TO CHECK ON A RECALL OF AN AIR BAG SWITCH TRANSFERRED TO "ROWLAND". HE TOOK THE MAKE AND MODEL INFO AND SAID THERE WAS A "RECALL" BUT THAT NHTSA DID NOT HAVE THE VIN #S EFFECTED. HE GAVE ME THE RECALL NUMBER FOR CHRYSLER 800-853-1403. "BEVERLY" ASKED DEMOGRAPHIC INFO AND AFTER REPEATED REQUESTS SHE FINALLY DID GIVE SOME INFO. SHE SAYS THERE IS "NO OFFICIAL" REQUEST BUT THAT CHRYSLER IS CONDUCTING AN INVESTIGATION (SHE DID NOT GIVE ME ANY EXPECTED DATE OF COMPLETION). I WAS GIVEN A CASE # 10626557. I ASKED TO SPEAK WITH "SOMEONE" WHO COULD ANSWER MY QUESTIONS ABOUT A TIMELINE. I WAS ON HOLD FOR APPROX. 5 MINUTES AND "SHARON CRENSHAW" (SUPERVISOR) CAME ON THE LINE AND REPEATED THAT NO TIMELINE IS AVAILABLE. I THANKED HER BUT TOLD HER THAT NHTSA TOLD ME THAT THERE WAS A RECALL. SHARON SAID THAT CARS THAT ARE INCLUDED WILL RECEIVE A NOTICE VIA THE MAIL. I COULD CHOOSE TO TAKE MY "CHANCES" AND GO TO A DEALER AND HAVE THEM CHECK THE SWITCH AND REPAIR IF NEEDED. THEN I COULD SUBMIT A REQUEST FOR "POSSIBLE" REIMBURSEMENT. I ASKED IF THE DEALER COULD COMPARE THE PROBLEM TO THE NHTSA DESCRIPTION OF THE SWITCH AND TELL ME IF IT IS THE SAME. SHARON SAID THE DEALER DOES NOT HAVE ACCESS TO THAT INFORMATION. I TOLD HER THAT WHAT I HAVE IS PUBLIC INFORMATION FROM THE NHTSA WEBSITE. SHARON HAD NOTHING FURTHER TO OFFER. DT
Dec 09, 2002
STEERING,AIR BAGS
1 complaint
CONSUMER STATES THAT THE CLOCKSPRING IN GEAR BOX WENT OUT CAUSING THE AIR BAG LIGHT TO STAY ALLUMINATED. HORN GOES OUT\AND CRUISE CONTROL DOES NOT ENGAGE. MR
Oct 10, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
THE BRAKE PEDAL GOES TO THE FLOOR. IT HAS BEEN ALMOST 3 MONTHS TRYING TO GET FIXED. THE FIRST DEALER REPLACED THE MASTER CYLINDER TWICE AND BLED AIR TO TRY TO REPAIR. THE SECOND DEALER PERFORMED A BRAKE INSPECTION. THEY FOUND A LOT OF AIR IN THE LEFT REAR LINE AND ALSO BLED THE ABS SYSTEM. I ALSO HAD THEM CHECK THE STEERING BECAUSE THE AIR BAG LIGHT CAME ON WHEN I TURNED THE STEERRING WHEEL AND STEERING WAS NOISEY, LIKE A GROANING SOUND. THEY REPORTED THE CLOCK SPRING CLICKING WHEN THE STEERING WHEEL WAS TURNED CAUSING THE AIR BAG LIGHT TO COME ON - AND THERE IS A MOAN OR A HONK NOISE WHEN TURNING WHICH WOULD TAKE NEW P/S HOSES TO REPAIR. ONE WEEK LATER THE PEDAL WAS ONCE AGAIN GOING TO THE FLOOR AND THE ABS STILL COMING ON. THE DEALER SAID THEY WOULD ORDER A PUMP. WHICH TOOK 2 WEEKS TO GET IN. WHEN I BROUGHT IT IN THEY KEPT IT A FEW DAYS THEN CALLED TO SAY IT NEEDED THE ABS HYDRAULIC PACKAGE AT A COST OF $2,000+. THEY RECOMMENDED I CALL CHRYSLER CUSTOMER SERVICE TO SEE IF THEY COULD ASSIST WITH THE COSTS. CHRYSLER CUSTOMER SERVICE SAID IT WAS A MECHANICAL PART THAT COULD GO OUT AT ANY TIME THEREFORE MY COST SINCE THE VAN IS NO LONGER UNDER WARRANTY (LOW MILEAGE DOESN'T MATTER). I CALLED THE DEALER AND HAVEN'T HEARD BACK IN TWO DAYS TO SEE WHAT THEY COULD RECCOMMEND/ I LOOKED ON THE INTERNET AND FOUND THIS TO BE A PROBLEM WITH THE DODGE CRAVAN SO I WANTED TO FILE THIS COMPLAINT. NLM
Sep 25, 2002
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
VEHICLE OVERHEATED. TOOK VEHICLE TO DEALERSHIP FOR SERVICE, AND WAS INFORMED THAT STRUT TOWER THE HOLDS ENGINE HAD RUSTED, AND COULD CAUSE ENGINE TO FALL.*AK *YH
Aug 19, 2002
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
AIRBAG LIGHT ON , NO SPEED CONTROL, NO HORN. AIRBAG LIGHT INDICATES NONFUNCTIONING RESTRAINT SYSTEM. *AK
Jul 10, 2002
AIR BAGS,SEATS
1 complaint
VEHICLE WAS INVOLVED IN A ACCIDENT AND THE AIRBAGS FAILED TO DEPLOY, CONSUMER ALSO STATED THAT THE SEAT COLLAPSED, THERE WAS ONE INJURY.*JB
Jun 06, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
FRONT BRAKE ROTORS ARE PREMATURELY WEARING AWAY, ROTORS HAVE WARPED, AND HAVE BEEN REPLACED FOUR TIMES ALREADY.*AK. CONSUMER STATES ROTORS WEAR CAUSING VIBRATION AND PULSATION WHEN STOPPING, ALSO BELT DRIVE AND TENSIONER BELT WERE REPALCED, AND THE ENGINE LIGHT WAS ON.*JB
Apr 25, 2002
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
AIRBAG LIGHT CAME ON AND STAYED ON, NO HORN OR CRUISE CONTROL. A FEW DAYS LATER I READ ABOUT CHRYSLER MINIVANS BEING INVESTIGATED BECAUSE OF FAULTY CLOCKSPRING ASSEMBLIES. AFTER READING THAT, I CALLED OUR DEALER AND ASKED IF THERE WAS A RECALL ON IT. NONE! THIS IS DEFINITELY A SAFETY ISSUE. NO AIRBAG, NO HORN MEANS DANGEROUS DRIVING CONDITIONS. WE HAD TO PAY TO HAVE THE PART REPLACED. AFTER READING THROUGH 96 COMPLAINTS ABOUT THIS PART ON YOUR WEBSITE, I THOUGHT I WOULD ADD MY COMPLAINT. CHRYSLER PAID FOR OUR NEW TRANSMISSION, BUT WE HAD TO PAY LABOR. ALSO PAID FOR THE NEW ELECT. FOR AC KNOB.*AK
Mar 16, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,AIR BAGS,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING AIR BAG LIGHT IS ILLUMINATED, AND HORN/ CRUISE CONTROL ARE INOPERATIVE. WINDSHIELD WIPERS COME ON SPORADICALLY. DEALER WAS NOT CONTACTED. *AK CONSUMER STATES THAT SERVICE ENGINE LIGHT WILL NOT GO OUT, FUEL PUMP , COMPUTER AND COIL PACER REPLACED. ALSO PRESENTLY IN THE PROCESS OF REPLACING CLOCK SPRING. *YD
Mar 12, 2002
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
WHILE DRIVING HEADLIGHTS WILL FLASH ON AND OFF/ WINDSHIELD WIPERS WILL NOT WORK OR SOMETIMES COME ON BY THEMSELVES, AND POWER DOOR LOCKS WILL COME UNLOCKED BY THENSELVES. HAS CHANGED CONTROL MODULE AT LEAST 4 TIMES. DEALER CONTACTED. PLEASE ADD VIN. *AK
Mar 06, 2002
PARKING BRAKE,POWER TRAIN,VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
THE NORN DOES NOT WORK/ CRUISE CONTROL DOES NOT WORK, AND AIR BAG LIGHT STAYS ON, PARKING BRAKE LIGHT TURNS ON EVERY TIME YOU TURN THE WHEEL TO THE LEFT! WINDSHIELD WIPERS COME ON AND OFF WHEN THEY PLEASE, WE HAVE HAD THE TRANSMISSION REPLACED AT 68,000 MILES, WE WERE TOLD THAT WE CANNOT PASS INSPECTION AT OUR MILITARY BASE OVERSEAS UNTIL THIS SAFETY FEATURE IS FIXED!*AK
Jan 29, 2002
STEERING,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
AIRBAG LIGHT REMAINS ILLUMINATED ON DASH. HORN AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Jan 17, 2002
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
PLASTIC FITTING MOLDED TO TANK CRACKED, RESULTING IN LEAKAGE. MANUFACTURER NOTIFIED , VEHICLE WAS INSPECTED AND REPAIRED BY DEALER.*AK ALSO AC BELT WAS REPLACED.*JB
Aug 23, 2001
AIR BAGS,STRUCTURE,EQUIPMENT
1 complaint
AIR BAG LIGHT ON THE DASHBOARD HAS COME ON AND WILL NOT GO OFF. DEALERSHIP HAS NOT EXAMINED VEHICLE, BUT INFORMED CONSUMER HE WOULD BE RESPONSIBLE FOR ANY REPAIRS TO VEHICLE. *AK CONSUMER STATES HORN ALSO IS INOPERABLE. AIR CONDITIONER EVAPORATOR COIL FAILED. DOOR LOCKS DO NOT GO DOWN AUTOMATICALLY. *SLC
Aug 08, 2001
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
CLOCKSPRING "BROKE" AIRBAG LIGHT CAME ON AND HORN/CRUISE CONTROL WOULD NOT WORK . REPLACED, BUT SAME SYMPTOMS ARE HAPPENING AGAIN. TRANSMISSION FAILED AND WAS REPLACED. I FOUND THIS HAS HAPPENED IN SO MANY MINIVANS MADE BY CHRYSLER.
Jul 31, 2001
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
1. AIRBAG LIGHT STAYS ON, HORN QUIT WORKING. WE WERE TOLD THIS IS THE CLOCK SPRING FAILURE. 2. ENGINE CHECK LIGHT ON - COMPUTER CODE INDICATES THIS IS A COIL PACK FAILURE. 3. TRANSMISSION REPLACED AT 55,000 MI. 4. WINDSHIELD WIPERS COME ON FOR NO REASON 5. A/C FREON CHARGE AT 98,000 6. WATER PUMP FAILURE AT 98,000
Jul 24, 2001
POWER TRAIN,VISIBILITY,AIR BAGS
1 complaint
TRANSMISSION LEAKS, AND WINDSHIELD WIPERS COMES ON AND OFF INTERMITTENTLY. ALSO, AIRBAG LIGHT STAYS ON DASHBOARD ALL OF THE TIME. DEALERSHIP IS AWARE OF PROBLEM.*AK
Jun 28, 2001
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ABS BRAKING SYSTEM LIGHT AIRBAG LIGHT ARE ON DASHBOARD. ALSO, HORN DOESN'T WORK. DEALERSHIP IS AWARE OF PROBLEMS.*AK DEALER REPLACED CLOCK SPRING. STARTER FAILED AND WAS REPLACED. *SLC
Apr 11, 2001
VISIBILITY,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE TWO TIMES WE HAD FAILURES WITH SIMILAR SYMTOMS (HORN, ENGINE LIGHT, CRUISE, WIPERS, ETC.... ) DIFFERENT PARTS WERE REPLACED. RECENTLY WE HAD ANOTHER "FLUKE" WITH THE WIPERS GOING HAYWIRE (STARTING ON THERE OWN) BUT IT HAS NOT DONE IT AGAIN SINCE. *AK
Apr 02, 2001
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
CRUISE CONTROL STOPPED WORKING, AND WINDSHIELD WIPERS WORK INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. MECHANIC AT THE DEALERSHIP TOLD CONSUMER SHE NEEDED A CLOCK SPRING.*AK *SLC
Mar 29, 2001
ENGINE AND ENGINE COOLING,AIR BAGS,LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM
1 complaint
EA 01 007; AIR BAG CLOCK SPRING: AIR BAG LIGHT STAYED ON, AND HORN ASSEMBLY DID NOT OPERATE. DEALER WAS NOTIFIED. *AK HEAD GASKET AND TIME CHAIN REPLACED DUE TO TREMENDOUS OIL LOSS, ENGINE LIGHT IS NOW ILLUMINATED, VEHICLE'S TEMPERATURE GAUGE WENT UP AND VEHICLE LOCKED UP. WINDSHIELD WIPERS COME ON BY THEMSELVES. SLIDING DOOR LATCH INOPERABLE. *SLC
Mar 28, 2001
SERVICE BRAKES, HYDRAULIC,VISIBILITY,AIR BAGS,STRUCTURE,ELECTRICAL SYSTEM
1 complaint
EA-01-007; CONSUMER HAS NOTICED AIR BAG LIGHT ILLUMINATED ON DASHBOARD. ALSO, HORN WAS INOPERABLE/ WINDSHIELD WIPERS WORKED INTERMITTENTLY, AND ELECTRICAL DOOR LOCKS FAILED TO LOCK OR UNLOCK. ALSO, NOTE ABS BRAKE LIGHT ILLUMINATED ON THE DASH, BRAKES HAVE FAILED. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE OF FAILURES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Mar 26, 2001
ENGINE AND ENGINE COOLING,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
AIR BAG LIGHT WON'T GO OUT, HORN DOESN'T WORK. DELAYED ACTION BECAUSE OF EXPENSE. OIL LEAK: IGNORED BECAUSE I THOUGHT IT WAS USUAL VALVE COVER LEAK. NOW LOSES ABOUT A QUART OF OIL A DAY. DEALER DETERMINED IT WAS HEAD GASKET. TOTAL COST TO BE ABOUT $1500.00. FAILURE DATES APPROXIMATE.
Mar 20, 2001
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
TRANSMISSION SLOWS DOWN IF YOU ACCELERATE TO QUICKLY, ALSO JERKS AND ENGINE CHECK LIGHT COMES ON. SHUTS OFF DURING WARM DAYS. VERY POOR DESIGN OF VEHICLE.*AK
Mar 20, 2001
VISIBILITY,AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
SINCE I HAVE HAD THIS VEHICLE, THE AIR BAG LIGHT COMES ON AND WILL STAY ON THUS I DO NOT KNOW IF THE AIR BAG WOULD WORK OR NOT IF NEEDED. MY CRUISE CONTROL ALTERNATES WORKING AND NOT AS DOES THE CHECK ENGINE LIGHT. MOST OF THE TIME THE CHECK ENGINE LIGHT IS ON AND EVERYTIME I HAVE HAD IT CHECKED, I HAVE BEEN TOLD THEY RESET IT AND EVERYTHING LOOK GOOD. THE COMPUTER DOES NOT SHOW ANYTHING WRONG. THE CRUISE WILL COME ON SOMETIMES AND IT WILL NOT AT OTHERS. I THINK THIS VEHICLE AS WELL AS OTHERS I HAVE TALKED TO HAS A DEFECT AND I WOULD LIKE TO SEE YOU CHECK IT OUT AND HAVE THEM DO A RECALL AND CORRECT THE ELECTRICAL PROBLEMS. I TOOK MY VEHICLE BACK SEVERAL TIMES DURING THE FIRST FEW MONTHS I HAD IT FOR REPAIRS AND THE SAME TYPE PROBLES KEEP OCCURRING. MY WIPERS WILL ALSO AT TIMES COME ON WITH OUT BEING TURNED ON. MY SISTERS CARAVAN DOES THE SAME THING.*AK
Mar 19, 2001
POWER TRAIN,VISIBILITY,AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
CONSUMER NEEDED TO HAVE TRANSMISSION REPLACED AGAIN BECAUSE IT WAS SHIFTING INCORRECTLY. PROBLEM COULD'VE BEEN A REBUILT TORQUE CONVERTER THEY USED. CLOCK SPRING NEEDED TO REPLACED BECAUSE HORN DIDN'T WORK. ALSO, AIRBAG LIGHT STAYED ON, AND CRUISE CONTROL WENT TOTALLY OUT.*AK DRIVERS SIDE SLIDING DOOR JAMS, LINKAGE APPEARS OKAY. WINDSHIELD WIPERS SOMETOMES WILL NOT SHUT OFF AFTER KEY IS REMOVED. *SLC
Mar 05, 2001
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I WAS PULLING OUT OF A PARKING LOT FROM A STOP AND THE TRANSMISSION WENT OUT. WE HAD NO WARNING WHATSOEVER.THE TRANSMISSION COST US $1800. TO REPLACE. THE AIR CONDITIONER HAS BEEN NOTHING BUT PROBLEMS, WE HAD A NEW COMPRESSOR PUT IN AND HAVE HAD THE FREEON REPLACED SEVERAL DIFFERENT TIMES. THE CLOCK SPRING WHICH CONTROLS THE AIRBAG,CRUISE CONTROL AND HORN QUIT WORKING AND COST US $200. TO HAVE FIXED.*AK
Feb 06, 2001
VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
AIR BAG LIGHT STAY'S ON/DOOR LOCK'S JAMMED'S/WINDOW TRACK BROKEN. *AK
Jan 31, 2001
ENGINE AND ENGINE COOLING,SEATS
1 complaint
POWER SEAT STOPPED OPERATING PROPERLY. UNABLE TO MOVE SEAT BACK AND FORTH. MANUFACTURER NOTIFIED, AND REFUSED TO REPAIR UNLESS COST WAS PAID BY CONSUMER. *AK ENGINE OVERHEATED DUE TO THERMOSTAT FAILURE. RATTLE IN REAR SEAT WHILE DRIVING DUE TO SEAT RISORS AND ADJUSTERS FAILURE. *YH
Dec 01, 2000
SUSPENSION,POWER TRAIN
1 complaint
WHILE DRIVING NOTICED STEERING WAS VERY SHAKY. PROBLEM STARTED OVER A PERIOD OF TIME & IS STEADILY GETTING WORSE. TOOK VEHICLE TO DEALER & MECHANIC NOTICED RIGHT FRONT AXLE WAS BENT. SUSPENSION FROM MANUFACTURER WAS DEFECTIVE. BALL JOINTS WERE WORN OUT DUE TO LACK OF LUBRICATION ON THE SEALS FOR RUBBER BOOT.*AK
Nov 24, 2000
ENGINE AND ENGINE COOLING,AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING DOWN ON ROAD AND HEARD NOISE COMING FROM ENGINE WHERE THE BELT TENSIONER WAS LOOSE, AND SERPENTINE BELT WAS NOT WORKING. ALSO, AIR BAG LIGHT WILL STAYED ON, AND CRUISE CONTROL/ HORN WILL NOT WORK. *AK
Oct 25, 2000
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
VEHICLE WILL STALL WITHOUT PRIOR WARNING. CONSUMER MUST WAIT FOR WHILE IN ORDER TO RESTART VEHICL., DEALER AND MECHANIC CANNOT DETERMINE CAUSE. THROTTLE BODY ,IDLE SPEED MOTOR, COMPUTER CHANGED , A SOLENOID REPLACED, BUT DEFECT KEEPS OCCURRING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Oct 19, 2000
STEERING,ELECTRICAL SYSTEM
1 complaint
THIS VEHICLE HAS GONE THROUGH 5 ALTERNATOR/POWER STEERING BELTS (SERPENTINE) AND 3 BELT TENSIONERS OVER A PERIOD FROM 1/30/98 (12,858 MILES) TO 9/29/00 (39,761 MILES). THIS SEEMS TO BE FAR TOO MANY PROBLEMS FROM THIS COMPONENT AND COULD BE A SAFETY HAZARD IF IT FAILS WHILE DRIVING (NO POWER STEERING).
Oct 09, 2000
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,AIR BAGS
1 complaint
NO SUMMARY
Oct 07, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,AIR BAGS
1 complaint
AIRBAG LIGHT STAYS ON. ALSO, FUEL GAUGE/ ODOMETER/ TEMPERATURE GAUGE DO NOT WORK, AND WINDSHIELD WIPERS COME ON INTERMITTENLY.*AK
Sep 26, 2000
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
INTERMITTENTLY VEHICLE SHUTS DOWN AND DIES . VEHICLE WILL RESTART IMMEDIATELY. DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK WINDSHIELD WIPERS MALFUNCTIONS. *YH
Aug 21, 2000
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
TURN SIGNALS WOULD WORK INTERMITTENTLY IN HOT/HUMID WEATHER. SOMETIMES WOULD NOT WORK WITH INDICATOR TURNED ON. HAD CHANGED THE FUSES EACH TIME PROBLEM HAPPENED. ALSO, SLIDING DOOR LOCK DOES NOT REGULARLY RELEASE WITH THE LOCK/UNLOCK SWITCH. FURTHER, IT IS UNRELIABLE WITH THE MANUAL LOCK/BOTTON. THE HEADLIGHTS, IN HOT/HUMID WEATHER MAY OR MAY NOT GO OFF WHEN SWITCH IS TURNED OFF. BEEN IN CONTACT WITH DEALERSHIP. *AK
Aug 14, 2000
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND WITHOUT PRIOR WARNING LOST POWER STEERING/ ALL BELT DRIVEN ACCESSORIES/ WATER PUMP PULLEY FLEW OFF,AND VEHICLE STARTED TO VIBRATE. *AK
Aug 11, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT CAME ON WHEN THEY FINALLY FIXED MY FUEL SYSTEM RECALL PROBLEM . I REPLACED MY OXYGEN SENSORS, IT STILL WON'T GO OFF, I HAVE FOUND SAND UP IN MY ENGINE AND I WANT TO FIND OUT IF THIS CARAVAN WAS IN A FLOOD,OR SUCH
Jul 25, 2000
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
LIGHT SWITCH HAS SHORTED OUT, CAUSING BATTERY TO DIE. WHEN BATTERY IS CHARGED WITH JUMPER CABLES AND VEHICLE IS STARTED, SMOKE FROM LIGHT SWITCH FILLS CAB. I FEEL THAT THIS IS A SAFETY HAZARD WHICH SHOULD BE LOOKED AT.*AK
Jul 07, 2000
WHEELS
1 complaint
WHEEL RIM FAILED, RESULTING IN EXCESSIVE WEAR AND DAMAGE TO TIRES, WHICH REQUIRED REPLACEMENT. NLM
Jun 20, 2000
VISIBILITY,EQUIPMENT
1 complaint
THE A/C AND HEAT VALVE STICK. YH
Jun 16, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DEFECT IN HEAD GASKET CAUSED OIL TO LEAK CAUSING THE AIR IDLE VALVE CONTROL,PCV,FUEL FILTER, HORMICA BALANCING BOARD, THROTTLE,WATER PUMP, THEROMSTAT, IIGNITION MODULE TO HAVE TO BE REPAIRED . TIMING BELT WAS RECALL DODGE DID NOT PUT IT ON RIGHT CAUSING TO HEAD GASKET TO LEAK. TIMING BELT COVERS WAS NEVER REPLACE WHEN IT WAS RECALLED.WAS NOT NOTIFIED OF THIS RECALL TIMING BELT BROKEN WHILE DRIVING. *AK
May 10, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
AUTOMOBILE WAS DRIVING FINE UNTIL CONSUMER TOOK IT TO DEALER FOR RECALL REPAIRS ON FUEL PUMP MODULE SEAL AND LOCK NUT. THEN, ON THE WAY HOME, VEHICLE DIED. ALSO, ALL THE GAS LEAKED OUT. *AK
Apr 27, 2000
AIR BAGS,INTERIOR LIGHTING
1 complaint
AIRBAG LIGHT STAYED ON, INDICATING A PROBLEM WITH THE AIRBAG SYSTEM WHICH WONT PROTECT THE OCCUPANT IN A CRASH OR DEPLOY UNEXPECTEDLY. ALSO, THE DOME LIGHT STAYED ON. WILL BE TAKING VEHICLE TO THE DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Apr 25, 2000
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE TRAVELING AT 65MPH HE CONSUMER APPLIED BRAKES, AND THEY STUCK. ALSO, CRUISE CONTROL WOULDN'T SHUT OFF. CONSUMER STOPPED AT A GAS STATION BECAUSE ENGINE WAS ROARING UP. TOOK FUSE FROM THE FUSE BOX. *AK
Mar 22, 2000
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I HAVE HAD MANY PROBLEMS WITH THE 1996 DODGE CARAVAN THAT I PURCHASED USED SIX MONTHS AGO AND I WOULD LIKE TO KNOW IF ANYONE ELSE HAS EXPERIENCED SIMILURE PROBLEMS AND IF ANY OF THESE ARE RECALL ISSUES. NO SAFETY DEFECT MENTIONED. *AK
Dec 19, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
THE WARNING LIGHT CAME ON FOR THE EGR VALVE. DEALER HAS REPLACED THE EGR VALVE. VEHICLE USES LESS FUEL NOW. VAN SHAKES LEFT AND RIGHT AT 37MPH, AND UP/DOWN AT 48 MPH. AT FIRST, DEALER DENIE DPROBLEM. HOWEVER, AFTER THEY CHECKED OTHER VANS AND FOUND SAME PROBLEM. CONSUMER BELIEVES SHAKING HAS TO DO WITH A FAULTY TORQUE CONVERTER. ALSO , MULTI-FUNCTION SWITCH MALFUNCTIONED. *AK
Nov 23, 1999
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
SOCKET FOR THE LIGHT BULBS HAD MELTED THE PLUGS. ALSO, SERPENTINE BELT WAS REPLACED 5 TIMES DUE TO BREAKING. LAST BELT WAS SHREDDED TO PIECES. THE TENSIONER GAUGE WAS REPLACED. IN ADDITION, AIR BAG LIGHT KEPT COMING ON & THE HORN FAILED TO WORK WHEN USED. TAKING VEHICLE TO DEALER TO CHECK PROBLEMS. *AK
Nov 17, 1999
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
WE HAVE MORE FAILURES THAT YOU DON'T HAVE ROOM FOR IN THIS QUESTIONNAIRE. WE HAVE A HUGE FILE ON THIS VEHICLE AND WANT OUT OF IT. IT IS A LEMON!
Sep 28, 1999
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
THE ENGINE IS JUST THE MOST RECENT PROBLEM. WE WENT AHEAD AND BOUGHT THE EXTENDED WARRANTY EVEN THOUGH IT IS USUALLY NEVER USED. THIS TIME WE USED IT NUMEROUS TIMES. WE HAVE HAD PROBLEMS WITH THE ELECTRIC WINDOWS, THE STARTER HAS BEEN REPLACED, THE FUEL PUMP, THE ENGINE HEAD, THE ELECTRONIC LOCKS CURRENTLY DO NOT WORK. IT HAS JUST BEEN A REAL LEMON. WE JUST DO NOT KNOW WHAT TO DO. THIS TIME THE ENGINE BLEW AND THERE WAS NO CLUE THAT ANYTHING WAS WRONG. WE HAVE BEEN STRANDED SEVERAL TIMES AND LAST NIGHT JUST BARELY MADE IT HOME.
Sep 16, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,CHILD SEAT
1 complaint
INTEGRATED CHILD SEAT WONT RETRACT WHEN PULLED OUT. WEATHERSTRIPPING ON DRIVERS DOOR FELL OFF FOUND OUT THE DRIVERS DOOR WAS NOT ALIGNED PROPERLY. CONSTANT BELT NOISE ESPECIALLY DURING WET CONDITIONS. DEALER MUST REPEATEDLY TIGHTEN THEM. BRAKES PULSATE WHEN APPLYING THEM. REPLACED NUMEROUS COMPONENTS ON REAR BRAKES. FUEL TANK WOULD NOT READ FUEL LEVEL CORRECTLY. DEALER HAD TO REPLACE FUEL TANK, FUEL PUMP, AND OTHER COMPONENTS AND SAID THE FUEL TANK WAS BOWED. DUAL SLIDING DOORS HAVE TO BE REPEATEDLY ADJUSTED BECAUSE THEY BECOME DIFFICULT TO SLIDE. DRIVER'S SIDE WINDOW REGULATOR BROKE FOR NO APPARENT REASON. RIGHT REAR CHILD SAFETY SEAT HAD HOLE IN THE BUCKLE. REPLACED BATTERY ONCE.INSTALLED CHILD SAFETY BELT EXTENSIONS DUE TO RECALL. VAN IS NOW BACK IN SHOP FOR UNKNOWN PROBLEMS, WILL NOT START.
Aug 22, 1999
ENGINE AND ENGINE COOLING,VISIBILITY,TIRES
1 complaint
TIRES HAD TO BE REPLACED AT 20000 MILES, SERPENTINE BELT FAILED ON 4 SEPERATE OCCASIONS, EACH OCCASION THE POWER STEERING WAS LOST CAUSING A SEVERE ACCIDENT HAZARD, BRAKES FAILED WITHOUT WARNING - REPLACED AT 20000 MILES, 2 FREEZE PLUGS FAILED WITHOUT WARNING CAUSING ALL ANTIFREEZE TO LEAK OUT OF CAR, FRONT WIPERS GO ON WITHOUT WARNING - AT NO SPECIFIC SPEED, WEATHER CONDITION ETC., ALL 12 LIFTERS FAILED 2 TIMES IN THE PERIOD OF 1 MONTH, TURN SIGNAL WILL NOT TURN OFF, AND OTHER MINOR MISCELLANEOUS PROBLEMS.( DOT NUMBER: )
Jul 26, 1999
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED, BUT VEHICLE CONTINUED TO OPERATE WITH NO ELECTRIC COMPONENTS WORKING. DEALER HAS BEEN CONTACTED REPLACED TRANSMISSION, STABILIZER SOCKETS, BRAKES AND BATTERY, LATCHES ON DOORS, HATCH REPLACED SEVERAL TIMES. AK
Jun 17, 1999
INTERIOR LIGHTING
1 complaint
INTERIOR LAMPS DO NOT OPERATE PROPERLY.
Mar 17, 1999
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
ON OR ABOUT FEBRUARY OF 1999, THE AIRBAG LIGHT STARTING BLINKING ON AND OFF, AND I THOUGHT IT WAS POSSIBLY A BLOWN FUSE. DURING THE MONTH OF FEBRUARY I TOOK THE VAN IN FOR SERVICE AND WHILE THERE IN INFORMED THE SERVED MANAGER THAT THE AIRBAG LIGHT HAD BEGUN TO BLINK AND I THOUGHT MAYBE A FUSE HAD BLOWN. HE AGREED TO HAVE IT CHECKED ALONG WITH THE OTHER REPAIRS I HAD REQUESTED. ONE REPAIR BEING THE SQUEALING BRAKES I HAD REPAIRED IN OCTOBER OF 98. THE SERVICE MANAGER ASSURED ME THE BRAKES WERE FINE, AND THAT THOSE KIND OF BRAKES WILL OFTEN SQUEAL. AFTER THAT HE INFORMED ME THAT IN ORDER TO SOLVE THE AIRBAG PROBLEM I WOULD HAVE TO PAY THEM AN ADDITIONAL $800.00, BECAUSE THE AIRBAG WAS NO GOOD. AND I TOLD THE SERVICE MANAGER THAT THE AIRBAG HAD NEVER BEFORE DEPLOYED. HOW COULD IT NOT BE ANY GOOD? I ASKED THE SERVICE MANAGER. HE THEN TOLD ME IT WAS A MANUFACTURES DEFECT. BUT BECAUSE I HAD GONE OVER THE 36000 MILE LIMIT, THEN I HAD TO PAY THE FULL COST. I THEN CALL THE CHYSYLER COOPERATION, AND INFORMED THEM OF THIS SITUATION, THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY, BUT THEY WOULD PAY A PORTION WHICH I FEEL WAS NOT FAIR, BECAUSE THE AIRBAG WAS INSTALLED MALFUNCTIONED/NOT WORKING IN THE FIRST PLACE. THE VAN IN QUESTION IS THE ONLY MEANS OF TRANSPORTATION I HAVE FOR MY FAMILY. BY GOD'S GRACE WE HAVE NOT HAD AN ACCIDENT TO FIND OUT THAT THE AIRBAGS WON'T WORK. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. C. FRAZIER/MOTHER/COMSUMER
Mar 08, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
SINCE WE PURCHASED OUR VAN IN AUGUST OF 1997, WE HAVE HAD MANY REPAIRS AND VISITS TO THE DEALER. AS OF TODAY, THEY HAVE NOT FIXED OR DIAGNOSED THE BRAKE PROBLEMS. WHEN COMING TO A STOP OR APPLYING MY BRAKES, A CRUNCHING SOUND OCCURS ,AND I CAN FEEL IT IN THE PEDAL. IT IS A FAIRLY LOUD SOUND AND THE VIBRATION IS DISTRACTING BECAUSE YOU LOSE YOUR BRAKE PEDAL FOR A PERIOD OF 1-2 SECONDS. I HAVE TALKED TO OTHER DODGE CARAVAN OWNERS AND PLAN TO TAKE A DETAILED SURVEY ON THIS MATTER, BUT, NONE TO THIS POINT HAVE HAD THIS PROBLEM. THIS LEADS ME TO BELIEVE THIS IS A DEFECT IN THE BRAKE SYSTEM OR ANTILOCK BRAKE COMPUTER SYSTEM WHICH IS UNDETECTABLE. THIS DOES NOT OCCUR ALL THE TIME, AND NOT UNDER THE SAME CONDITIONS. THIS, ALSO, LEADS ME TO THE CONCLUSION THERE IS A MAJOR SAFTEY DEFECT HERE. I HAVE HAD THIS TO THE DEALER AND THEY SAY THEY CANT DIAGNOSE THE PROBLEM. WHAT AM I SUPPOSED TO DO, GET IN AN ACCIDENT? I HAVE ASKED THAT THEY RECALL MY VAN, REFUND FULL PURCHASE PRICE OR REPLACE MY VEHICLE WITH ONE SIMILAR TO MINE. THIS IS NOT THE ONLY PROBLEM: TODAY IT WAS IN FOR BRAKES AND A BLOWN ENGINE HEAD GASKET. PREVIOUSLY, CATALYTIC CONVERTER/ BLOWER MOTOR/BATTERY/ SPEED SENSOR AND ANTI RATTLE BUMPERS THAT STILL HAVENT CORRECTED PROBLEM/FUEL FILTER GROUND STRAP AND FUEL FILLER TUBE GROUND STRAP HAVE BEEN REPLACED. ALSO, DEGLAZED BRAKES, BUT STILL BRAKES SQUEAK.FINALLY, HEADLIGHTS REPLACED W/HOUSING/LAMP, AND WHATEVER ELSE THEY HAVE DONE TO IT WHILE IN THE SHOP RIGHT NOW. IT HAS BEEN THERE SINCE TUESDAY FEB.02. THIS VAN IS NO WAY WORTH THE HASSLES THAT I HAVE BEEN PUT THROUGH AND I DONT THINK ANYONE SHOULD HAVE THIS MANY PROBLEMS SO EARLY ON. I HAVE DONE EXTENSIVE RESEARCH ON THIS MODEL AND HAVE FOUND ATLEAST 100 COMPLAINTS FOR TRANSMISSION PROBLEMS AND OTHER MAJOR REPAIRS AND UNDIAGNOSED PROBLEMS WITH THE ENGINE. I THINK IT IS TIME SOMEONE STEPPED IN AND TOOK A GOOD LOOK AT THIS 96 VEHICLE BECAUSE IT IS NOT UP TO SAFTEY STANDARDS BY A LONG SHOT. THANK YOU.
Feb 06, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING UP THE DRIVEWAY VEHICLE CUTS OFF. HAD NO WARNING. ALSO, THE GAUGES ON DASHBOARD DO NOT WORK LIKE THEY SHOULD, ESPECIALLY, ODOMETER/FUEL AND PRESSURE GAUGES. IN ADDITION, BRAKE ROTORS HAD TO BE REPLACED TWICE/SLIDING DOORS CANNOT BE OPENED PROPERLY WITH OR WITHOUT KEY. VEHICLE TOWED TO DEALER TO CHECK OUT PROBLEMS. *AK
Jan 14, 1999
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
TRANSMISSION/ALTERNATOR/BELTS/POWER WINDOWS/SHOCK ABSORBERS/BATTERY/COIL/SPARK PLUGS AND RADIO FAILED.
Dec 26, 1998
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING THE DOOR COMES OPEN. CONSUMER TOOK VEHICLE TO THE DEALER 4 TIMES. -NOW VEHICLE IS MAKING A NOISE. *AK
Dec 09, 1998
SUSPENSION,EXTERIOR LIGHTING,VISIBILITY,EQUIPMENT
1 complaint
THE VEHICLE EXPERIENCES PROBLEMS WITH THE TURN SIGNALS AND WINDSHIELD WIPERS COMING ON UNEXPECTEDLY. ALSO PROBLEMS WITH STEERING COLUMN VIBRATION, AND ODOR THAT COMES FROM THE AIR CONDITIONER. PLEASE PROVIDE FURTHER INFORMATION.
Dec 04, 1998
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
VEHICLE WOULD STALL PREVENTING BRAKES FROM WORKING PROPERLY. CV JOINT WENT THROUGH TRANSMISSION, VEHICLE WAS IN ARBITRATION FOR 37MPH VIBRATION, BRAKE FAILURE AND ENGINE STALLING
Dec 03, 1998
SERVICE BRAKES, HYDRAULIC,EQUIPMENT,CHILD SEAT
1 complaint
CHILD SEAT STRAPS WILL NOT DISENGAGE WHILE REMOVING CHILD FROM SEAT. A/C BLOWER WORKS ON HIGH ONLY, SECOND TIME REPLACE DSWITCH. IN ADDITION,BRAKES STAMMER EVEN AFTER COMPLETE OVERHAUL OF FRONT BRAKE PADS/ROTORS.
Aug 07, 1998
SERVICE BRAKES, AIR
1 complaint
FRONT ROTORS WARPED AND FAILED.
Apr 13, 1998
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
STOPPED AT STOP SIGN, LEVER WOULD NOT SHIFT OUT OF LOW GEAR. ENGINE REVVED UP BUT NO ACCELERATION. HAPPENS INTERMITTENTLY. VEHICLE SEEMS TO WANT TO STALL. TOOK TO MECHANIC. PROBLEM COULD NOT BE DUPLICATED. COMPUTER SENSOR BLEW OUT ON INTERSTATE & WAS REPLACED TWICE. PASSENGER'S SLIDING DOOR NOT WORKING PROPERLY. *AK CONSUMER STATES VEHICLE LOSES POWER, STICKS IN LOW GEAR, MAKES NOISES WHEN SHIFTING. VEHICLE DROPS OUT OF CRUISE CONTROL. *SLC
Aug 25, 1997
PARKING BRAKE,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
FUEL FILLER NECK OF TANK ASSMBLY NEEDS TO BE REPLACED DUE TO LEAKAGE, CAUSE UNKNOWN. *AK ALTERNATOR FAILED. PARKING BRAKE PEDAL KEEPS FALLING OFF. *YH
May 14, 1997
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,CHILD SEAT
1 complaint
CONSUMER WAS DRIVING 50 TO 55 MPH AND THE TRANSMISSION LOCKED UP, CAUSING THE VEHICLE TO STOP INSTANTLY AND THE OCCUPANT WAS PUSHED IN THE THE WINDSHIELD. ALSO ABS BRAKES PULSATED UNDER HEAVIER BRAKING APPLICATIONS/CHILD SAFETY SEAT LOCKED UP, AND IT WAS NEARLY IMPOSSIBLE TO GET 2-YEAR OLD OUT/HEATER HOSE DEVELOPED A HOLE AND LEAKED/REPLACED POWER WINDOW FUSE, AND DRIVESHAFT BROKE, VEHICLE LOST CONTROL, DRIVER SUSTAINED INJURIES. *AK
Feb 11, 1997
STEERING,STRUCTURE
1 complaint
OWNER STATES WHILE DRIVNG VEHICLE CRASHED INTO A SNOW BANK AT 5MPH, CAUSING FRONT BUMPER DAMAGE, OWNER QUESTIONS THE SAFETY OF THIS VEHICLE IN AN IMPACT. *AK
Jan 28, 1997
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
INTERMITTENT STALLING, ALSO POWER STEERING AND ANTI-LOCK BRAKES FAILED. *AK
Oct 18, 1996
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CONSUMER WAS DRIVING DOWN A FLAT HIGHWAY AND THE STEERING LOCKED UP, APPLIED THE ABS BRAKES AND THE BRAKES WOULDN'T MOVE, RESULTING IN AN ACCIDENT/INJURIES, ALSO EXCESSIVE GAS CONSUMPTION.*AK
Oct 07, 1996
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
THE WINDSHIELD IS DISTORTED, CAUSING POOR VISIBILITY WHEN DRIVING. THE REAR BRAKES ON THE VEHICLE HAVE BEEN REPLACED ON SEVERAL OCCASIONS. *AK
Oct 03, 1996
AIR BAGS,UNKNOWN OR OTHER
1 complaint
VIOLENT DEPLOYMENT OF DRIVER'S AIR BAG DURING AN ACCIDENT, RESULTING IN INJURIES, ALSO PASSENGER'S AIR BAG BROKE OUT OF THE DASHBOARD, CAUSING SHARP EDGES WHICH LARCERATED PASENGER'S ARM. *AK
Aug 15, 1996
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
FUEL TANK GAUGE FAILURE, TANK HAD CAVED IN. TT CONSUMER STATES VEHICLE IN FOR SERVICE FOR TRANSMISSION PROBLEMS AS WELL ALSO VEHICLE IS BEING SERVICE FOR A MALFUNCTIONED SENDING UNIT.*JB
Nov 13, 1995
Frequently Asked Questions
How many problems does the 1996 DODGE Caravan have?
The 1996 DODGE Caravan currently has 1647 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1996 DODGE Caravan?
The most common problems reported for the 1996 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1996 DODGE Caravan problem data come from?
All problem and complaint data for the 1996 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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