1999 DODGE Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
574
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
87 complaints
1999 DODGE CARAVAN. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE ENGINE WAS REPLACED IN 2003 AND AGAIN IN 2010.
Dec 22, 2011
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN SE. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE BEGAN TO EMIT FROM THE FRONT END OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND DETECTED SMOKE AND SPARKS UNDERNEATH THE HOOD AREA. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE ENGINE WIRING HARNESS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Oct 03, 2011
SERPENTINE BELT SLIPPED OFF OF PULLEYS AFTER DRIVING OVER A WET ROAD. VEHICLE IS A 1999 DODGE CARAVAN, 3.0L V6, 4-SPEED AUTOMATIC. WITHIN THE PAST TWO WEEKS, THIS HAS HAPPENED TWO TIMES, BOTH IN WET WEATHER. THE SAME ISSUE OCCURRED ON A 1996 DODGE CARAVAN, 3.0L V6, 3-SPEED AUTOMATIC, TWICE IN THE SAME TWO WEEK PERIOD. THE IDLER AND TENSIONER PULLEYS WERE REPLACED ON BOTH VEHICLES WITH OEM-EQUIVALENT PARTS AFTER THE FIRST PROBLEM WITH EACH, YET THE PROBLEM PERSISTS. THE BELT ON THE 1996 CARAVAN ALSO SHREDDED AT HIGHWAY SPEED DURING DRY WEATHER DURING THIS PERIOD. WHEN REPLACED, THE BELTS ON BOTH VEHICLES RIDE OFF-CENTER ON THE PULLEY FOR THE POWER STEERING PUMP. *TR
Aug 15, 2011
DODGE CARAVAN 1999 SERPENTINE BELT DISMOUNTING UPON DRIVING THROUGH WATER. A DANGEROUS AND IMMEDIATE LOSS OF POWER STEERING, OVERHEATING, AND LOSS OF ALTERNATOR OUTPUT ( WARNING LIGHT ON ) IS NOTICED. *TR
Jul 09, 2011
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CLUNKING NOISE AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS PULLED OVER. AN INDEPENDENT MECHANIC APPEARED ON THE SCENE AND INFORMED THE CONTACT THE SERPENTINE BELT SHREDDED APART AND DISCONNECTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 139,000.
Feb 22, 2011
+ 82 more complaints for this component
POWER TRAIN
80 complaints
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
Jul 12, 2010
I WAS DRIVING DOWN A MAJOR ROAD (M-59) AND MY MINIVAN MADE A POPPING NOISE (MY INITIAL REACTION WAS MY TIRE BLOWN) AND CAME TO AN ABRUPT STOP AND ENGINE CUT OFF. I WAS ABLE TO RESTART AND PULL INTO A PARKING LOT NEAR BY. I NOTICED TRANSMISSION FLUID LEAKING(WHICH LEFT A TRAIL AND A DECENT PUDDLE WHEN STOPPED). AFTER SPEAKING TO 6 DIFFERENT TRANSMISSION REPAIR SHOPS THEY ALL STATED THAT THERE IS A PIN THAT IS KNOW TO SLIP AND SHOOT OUT CAUSING THE GEARS TO SLIP OUT THAT HAS BEEN KNOW WITH THE 99 DODGE CARAVAN .TWO MECHANICS BELIEVED THERE HAD BEEN A SILENT RECALL BECAUSE IT IS THE MOST COMMON PROBLEM WITH THE TRANSMISSION AND DODGE WAS AWARE OF THIS PROBLEM. AFTER REVIEWING ONLINE IT SEEMS THAT THIS IS THE BIGGEST COMPLAINT. THERE IS A BRACKET THAT NOW FIXES THIS PROBLEM. I AM GRATEFUL WHAT HAPPENED DIDN'T CAUSE MY 6 YR OLD DAUGHTER AND I TO GET INTO A COLLISION. I TALKED TO MY LOCAL DEALERSHIP AND THE LADY, SAMANTHA, I TALKED TO WAS AWARE THAT THIS ISSUE DOES EXIST. I DON'T UNDERSTAND WHY THE CONSUMER HAS TO EXPERIENCE THIS EXPENSIVE, DANGEROUS EVENT AND BE LEFT TO BEAR THE COST TO FIX THIS. ALL OF THE REPAIR SHOPS STATE THERE ARE BRACKETS THAT ARE DESIGNED TO PREVENT THIS FROM OCCURRING AGAIN, BUT IT'S SOMETHING THAT SHOULDN'T OCCUR IN THE FIRST PLACE! THERE WAS NO WARNING THAT MY TRANSMISSION WAS ABOUT TO FALTER. THE CONSUMER SHOULDN'T HAVE TO BEAR THE FINANCIAL CONSEQUENCE OF A FAULTY DESIGN. IF THERE IS SOLUTION THEN DODGE SHOULD HAVE/OR BE FIXING THIS NOT THE CONSUMER! *TR
Feb 02, 2009
WHILE DRIVING ABOUT 45MPH I HEARD A LOUD THUMP. A FEW MOMENTS LATER THE VAN STOPPED PULLING ITSELF. I TOOK IT TO A SHOP AND THEY SAID THAT A PIN IN THE TRANSMISSION HAD BROKE AND TORE UP THE HOUSING OF TRANSMISSION CAUSING ALL OF THE FLUID TO POUR OUT ONTO THE ROAD. NO ONE WAS HURT BUT I WAS TOLD THAT IT WAS A COMMON PROBLEM AND THINK THAT IF IT IS COMMON DODGE SHOULD HELP PAY FOR SOME OF THE DAMAGE. *TR
Dec 22, 2008
TL*- THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 40 MPH AND AT ANY SPEED THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THE DRIVER HAD TO STOP THE VEHICLE, PUT THE VEHICLE IN PARK, AND IT ACCELERATED A FEW TIMES BEFORE SHE COULD DRIVE FORWARD. THE GEAR SHIFT INDICATOR WAS IN THE DRIVE POSITION, BUT THE VEHICLE WOULD NOT MOVE FORWARD. SHE STATED THAT THE FAILURE WAS DUE TO A CONTINUOUS TRANSMISSION LEAK. THE DEALER INFORMED HER THAT THERE HAVE BEEN FAILURES ON THE RUBBER TRANSMISSION LINES. THE DEALER ADVISED THE DRIVER TO HER CALL THE CORPORATE OFFICE AND THE NHTSA HOTLINE TO FILE A COMPLAINT. THE CONTACT DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE, AND THE LEAK COULD CAUSE A FIRE. THE CURRENT MILEAGE WAS 58,000. THE FAILURE MILEAGE WAS 57,500. *AK
Feb 06, 2007
I AM A LICENSED DAY CARE PROVIDER WHO TRANSPORTS SEVERAL SMALL CHILDREN DAILY. MY VEHICLE IS A 2000 DODGE CARAVAN. ON TUESDAY, MY TRANSMISSION FAILED WITHOUT WARNING WHILE I WAS ON THE INTERSTATE WITH FIVE CHILDREN INSIDE. I WAS HORRIFIED. MY TRANSMISSION NEEDS TO BE REPLACED, WHICH WILL COST UPWARDS OF AROUND $2000. I DID RESEARCH ON THE INTERNET AND I HAVE DISCOVERED SOME DISTURBING FACTS. CHRYSLER VANS FROM 1998-2002 HAVE A REPUTATION OF HAVING THIS TYPE OF FAILURE HAPPEN. THE CAUSE IS A DIFFERENTIAL PIN THAT SHOOTS THROUGH THE CASING OF THE TRANSMISSION. THERE IS NOTHING THE CONSUMER CAN DO TO PREVENT THIS. NEWER MODELS OF THE CARAVAN 2003 AND LATER HAVE THE SAME TRANSMISSIONS BUT THEY NOW HAVE METAL PLATES INSTALLED WHICH KEEP THE PINS FROM BREAKING THROUGH THE CASING. I TRIED TO GET ASSISTANCE FROM CHRSYLER DIRECTLY, BUT ACCORDING TO THEIR CUSTOMER SERVICE DEPARTMENT, THERE HAS BEEN NO PROBLEM WITH THESE TRANSMISSIONS. I ASKED THEM WHY THEN WERE THERE SEVERAL STORIES ON THE INTERNET OF CUSTOMERS HAVING THE SAME PROBLEM THAT I JUST EXPERIENCED. THEY REPLIED THAT THERE IS NOTHING THEY CAN DO TO HELP ME. MY TRANSMISSION DID NOT WEAR OUT, IT FAILED. THE DIFFERENTIAL PINS SHOT OUT AND BROKE THE TRANSMISSION CASING. IF YOU CALL LOCALLY OR ACROSS THE COUNTRY AND TRY TO LOCATE A USED TRANSMISSION FOR 1998-2002 CHRYSLER VANS YOU WILL DISCOVER THAT THE MAJORITY HAVE THE BROKEN CASES CAUSED BY THE DIFFERENTIAL PINS. THUS, THEY RECOMMEND REPLACING WITH A NEW TRANSMISSION THAT HAS THE CORRECTED PLATES INSIDE. I ALSO DISCOVERED THAT AT LITHIA DODGE, THEY HAVE ON AN AVERAGE 2 OR MORE OF THESE VANS COMING IN WITH THE SAME DEFECT. THEY CHARGE THE CUSTOMER TO REPLACE A TRANSMISSION THAT THEY KNOW HAS A DEFECT, YET THEY DO NOT TAKE RESPONSIBILITY FOR IT. THERE ARE MILLIONS OF CHRYSLER'S ON THE ROAD. IT IS A SAFETY HAZARD TO HAVE THESE VEHICLES ON THE ROAD THAT CAN FAIL WITHOUT ANY PRIOR NOTICE. *JB
Feb 28, 2006
+ 75 more complaints for this component
AIR BAGS
79 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
May 27, 2016
I WAS DRIVING AND I NOTICED A DING DING SOUND THAT WAS TRYING TO INFORM ME THAT SOMETHING WAS WRONG BUT I DID NOT KNOW WHERE IT WAS COMING FROM UNTIL I LOOKED UP AND SAW THE AIRBAG LIGHT HAD POPPED ON AND AFTER A MOMENT OR SO I TRIED TO USE MY HORN, IT DID NOT WORK THERE WAS AN ENGINE LIGHT ON AT THE TIME IT CAME ON ALSO WHAT WAS NOT ON PRIOR TO THE AIRBAG LIGHT POPPING ON. *TR
Oct 30, 2013
TL* THE CONTACT OWNS 1999 DODGE CARAVAN. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A CURB. THE CONTACT SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN DID NOT FALL UNDER NHTSA CAMPAIGN ID NUMBER:04V480000(AIR BAGS). THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
Aug 22, 2011
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) AND CONTACTED THE DEALER TO DETERMINE IF HIS VEHICLE WAS INCLUDED IN THE RECALL. THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL YET THE PARTS NEEDED TO MAKE REPAIRS WERE NOT READILY AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME OF EXPECTANCY FOR THE PART. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 136,000.
Aug 04, 2010
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE WEATHER CONDITIONS WERE CLEAR. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE FAILURE MILEAGE WAS 58,000.
Apr 29, 2008
+ 74 more complaints for this component
SERVICE BRAKES, HYDRAULIC
37 complaints
THE FRONT "FLEX" BRAKE LINES ON OUR DODGE CARAVAN APPARENTLY LEAKED BRAKE FLUID WITHOUT WARNING, CAUSING LOSS OF MOST OF BRAKING POWER. FORTUNATELY, THE VEHICLE WAS NOT BEING DRIVEN AT SPEED WHEN THE FAILURE OCCURRED. I NOW UNDERSTAND THAT CORROSION BETWEEN THE "FLEX" PART OF THE LINE AND THE METAL TUBE PART IS COMMON IN THE 1996 - 2000 YEAR CHRYSLER MINIVANS. TOTAL COST TO REPLACE THOSE LINES WAS $630. *TT
Oct 27, 2011
BRAKE LINES RUSTED OUT. *TR
Jan 05, 2011
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT WAS COASTED TO A STOP, AND THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE ALL THE STEEL BRAKE LINES WERE REPLACED DUE TO THE BRAKE LINES LEAKING BECAUSE OF EXTREME RUST. UPDATED 12/12/06. *JB
Oct 16, 2006
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKES AT 20 MPH ON A CITY STREET, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD WHICH CREATED AN INCREASED STOPPING DISTANCE. UPON FURTHER INVESTIGATION, THE BRAKE LINES WERE EXTREMELY CORRODED AND LEAKED BRAKE FLUID. THE VEHICLE WAS TOWED HOME WHERE THE CONTACT REPLACED THE BRAKE LINES. THE VEHICLE HAD NOT BEEN EXPOSED TO EXCESSIVE ROAD SALTS OR HARSH WINTER WEATHER. THE MANUFACTURER WAS ALERTED. UPDATED 10/30/2006 -REAR BRAKE LINE FAILURE DUE TO STAINLESS STEEL BRAID/STEEL LINE CORROSION. *NM
Oct 10, 2006
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THERE WAS A BRAKE FLUID LEAK. THERE WAS A NHTSA RECALL # 06E022000, PERTAINING TO THE HYDRAULIC SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Aug 07, 2006
+ 32 more complaints for this component
ELECTRICAL SYSTEM
25 complaints
WHILE DRIVING VAN SPEED WOULD NOT ACCELERATE OVER 35MPH, I PULLED OVER TO FIND WIRES BURNING IT WAS THE FUEL INJECTOR HARNESS AND THE SURROUNDING AREAS OF THAT LOCATION. *TR
Feb 09, 2015
MY PARENTS VAN. A COUPLE OF DAYS BEFORE THIS HAPPENED I TRIED TO START IT AND ALL IT DID WAS CLICK. I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. I TURNED IT BACK OFF AND TRIED TO START IT AGAIN,SAME THING HAPPENED. ALL IT DID WAS CLICK. I THEN TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. WE DROVE TO TOWN WITH NO FURTHER ISSUES THAT DAY. THE NEXT DAY IT STARTED RIGHT UP. WE DROVE ABOUT EIGHTY MILES TO MY SISTERS HOUSE. WHEN WE CAME OUT TO LEAVE IN THE EVENING. I STARTED THE VAN AND IT STARTED RIGHT UP,BUT IT WAS MAKING A RATTLING NOISE THAT I COULD JUST BARELY HEAR OVER THE ENGINE NOISE. I TURNED THE VAN OFF,BUT SOMETHING WAS STILL RUNNING. THE STARTER WAS STILL ENGAGED WITH THE ENGINE AND RUNNING. I TURNED THE KEY BACK ON AND THE ENGINE STARTED AGAIN. I TURNED THE ENGINE OFF AGAIN AND THE SAME THING HAPPENED. THE STARTER STAYED RUNNING. I ATTEMPTED TO DRIVE TWO HUNDRED YARDS TO MY SISTERS GARAGE TO GET PLIERS. I REALIZED I PROBABLY DID NOT HAVE ENOUGH TIME TO GET TO HER GARAGE BEFORE THE STARTER BURNT UP. I RAN IN THE HOUSE LEAVING THE VAN RUNNING. BY THE TIME I GOT BACK TO THE VAN AND GOT THE HOOD OPEN THE STARTER WAS STARTING TO SMOKE AND MAKE A REAL BAD WINNING NOISE. MY WIFE GOT A FIRE EXTINGUISHER. I PULLED THE NEGATIVE BATTERY CABLE. BY THE TIME THAT I GOT THE CABLE OFF THE STARTER WAS ALREADY BURNT UP AND STARTING TO CATCH FIRE. THEIR WAS SO MUCH SMOKE. I HAVE KNOW DOUBT THAT IF I HAD NOT GOTTEN THE BATTERY CABLE DISCONNECTED WHEN I DID THAT THE VAN WOULD HAVE GONE UP IN FLAMES. THE OTHER BAD THING WAS THAT IT WAS SITTING NEXT TO MY SISTERS HOUSE AND THAT WOULD HAVE GONE UP IN FLAMES WITH IT. I AM JUST GLAD THAT IT DID NOT HAPPEN WHEN MY SEVENTY FIVE YEAR OLD PARENTS WERE DRIVING IT,BECAUSE I BELIEVE THAT THE VAN WOULD HAVE DEFIANTLY CAUGHT FIRE AND THEY WOULD NOT HAVE KNOWN WHAT TO DO FAST ENOUGH. THIS YEAR MAKE AND MODEL NEEDS TO BE RECALLED BEFORE SOMEONE GETS KILLED. THANKS. *TR
May 09, 2012
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS THE ELECTRICAL INSTRUMENT PANEL GAUGES FAILED TO OPERATE. AN AUTHORIZED DEALER STATED THAT CARD IN THE INSTRUMENT PANEL WAS DAMAGED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 200,000.
Oct 02, 2009
THE IGNITION KEY WILL NOT TURN. UNABLE TO START THE CAR. NOT AN ELECTRICAL ISSUE. THE KEY PHYSICALLY DOES NOT TURN. HAPPENED COMPLETELY RANDOMLY. OTHER PEOPLE HAVE SUGGESTED TAPPING THE END OF THE KEY WITH A RUBBER MALLET, BUT I DO NOT TRUST THIS FIX. I NOW HAVE A FAMILY VEHICLE THAT I DO NOT FEEL COMFORTABLE BRINGING MY FAMILY ANYWHERE FAR AWAY IN. TRANSPORTING MY FAMILY WAS THE ONLY REASON I BOUGHT A MINIVAN. *TR
Jun 08, 2009
TWICE THIS YEAR MY IGNITION BROKE AND I HAD TO HIRE A LOCKSMITH TO REPAIR IT. THE LAST TIME THE LOCKSMITH TOLD ME THERE IS A MANUFACTURE DEFECT WITH THE IGNITION. *TR
Jan 16, 2008
+ 20 more complaints for this component
SUSPENSION
22 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE TOWER STRUT WAS RUSTED. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Sep 08, 2014
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED A PRIVATE MECHANIC ADVISED THAT THE STRUT TOWERS ON THE VEHICLE WERE CORRODED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 155,000. UPDATED 01/10/12*LJ
Dec 22, 2011
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE AT THE DEALER FOR ROUTINE MAINTENANCE THE TECHNICIAN STATED THERE WAS A HOLE CAUSED BY CORROSION ON THE FRONT DRIVERS SIDE STRUT HOUSING TOWER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Nov 04, 2011
FRONT STRUT MOUNTS BREAKING CAUSING LOSS OF STEERING CONTROL. *TR
Dec 13, 2009
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAS NO SHOCK RESISTANCE WHEN DRIVING OVER BUMPS. HE INSPECTED THE VEHICLE AND NOTICED THAT THE SUSPENSION HOUSING THAT COVERS THE SHOCKS WAS CORRODING. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP FOR A ROUTINE OIL CHANGE AND THE MECHANIC STATED THAT THE FRONT END SUSPENSION HOUSING WAS DEFECTIVE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CURRENT MILEAGE WAS 114,000 AND FAILURE MILEAGE WAS 112,000. UPDATED 03/18/09. *LJ UPDATED 03/19/09. *JB
Feb 09, 2009
+ 17 more complaints for this component
SEAT BELTS
19 complaints
AFTER HAVING PROBLEMS WITH THE SEAT BELTS IN THE REAR SEAT OF OUR MINIVAN, BEING THAT THEY DON'T' UNLATCH AT CERTAIN TIMES AS WELL AS THE FACT THAT AT TIMES WHEN TRYING TO LATCH THEM, THEY WON'T LATCH UNTIL MUCH DIFFICULTY, I DID A SEARCH FOR INFORMATION ON THEM, AND FIND THAT THESE SEAT BELTS ARE DANGEROUS (GEN 3) I CALLED THE DEALER TO ASK ABOUT HAVING THEM REPLACED AND THEY SAID THERE WASN'T ANYTHING THEY COULD DO AS THEY WOULD JUST BE THE SAME (VERSION) PUT BACK IN. I WANT THE SEAT BELT REPLACED AS I HAVE 5 CHILDREN AND OFTEN HAVE THEM IN THIS VEHICLE, IT IS UNFORTUNATELY NOT LIKELY THAT WE CAN AFFORD TO HAVE THE CAR REPLACED AT THIS TIME, OR WE CERTAINLY WOULD. *NM
Nov 10, 2006
I OWN A DODGE/CHRYSLER CARAVAN. I HAVE GEN3 SEATBELTS WHICH ARE UNSAFE AND I BELIEVE CHRYSLER SHOULD BE FORCED TO REPLACE THE BELTS FREE OF CHARGE. *JB
Feb 01, 2004
I THINK THAT THERE IS SUFFICIENT EVIDENCE THAT THE GENERATION 3 SEAT BELTS ARE A FAULTY DESIGN. I THINK THEY NEED TO BE RECALLED AND REPLACED WITH GENERATION 4 SEAT BELTS BEFORE ANOTHER PERSON IS INJURED OR KILLED. THIS IS VERY IMPORTANT AND AFFECTS ALL 3 OF OUR VEHICLES. WE HAVE CHILDREN AND I AM WORRIED THAT SOMETHING WILL HAPPEN TO THEM, OR ME. DAIMLER CHRYSLER NEEDS TO FIX THIS PROBLEM OR WE WILL THINK TWICE ABOUT BUYING ANYMORE CHRYSLER VEHICLES. THEY ARE ALL THAT WE HAVE BOUGHT IN THE PAST! *LA
Jan 25, 2004
CONSUMER WAS UPSET BECAUSE ALL FOUR BACK SEAT BELTS DID NOT WORK. THERE WERE PASSENGERS IN THE REAR SEATS WHO COULD NOT BUCKLE IN SAFELY. *AK CONSUMER WANTED TO WITHDRAW THE COMPLAINT. CONSUMER WAS UNAWARE AS TO HOW THE SYSTEM WAS SUPPOSE TO WORK IN THE CARAVAN. THE DEALER WAS CONTACTED WHO INFORMED THE CONSUMER THAT THE SEAT BELTS DO NOT LOCK WHEN PULED MANUALLY. *PH *NLM
Dec 04, 2003
CONSUMER NOTICED MIDDLE ROW SEAT BELTS HAD SNAPPED AFTER DEPRESSING BRAKES IN A SUDDEN STOP, CAUSING CHILD TO FALL OUT OF SEAT. *AK
Aug 05, 2003
+ 14 more complaints for this component
STEERING
18 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE SERPENTINE BELT WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT PROVIDED.
Jul 22, 2020
"TAKATA RECALL" THGE SERPINTINE BELT KEEPS BREAKING OR COMMING OFF WHILE DRIVING NORMALLY. I VE HAD IT REPKACED NUMBEROUS TIMES. THEY TOLD ME IT WAS THE PULLEY, I CHANGED THAT. AND THE BELT HAS COME OFF AGAIN!
Feb 10, 2016
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT RECEIVED A RECALL NOTICE, BUT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES AT THE TIME. AFTER THE DEALER PERFORMED THE RECALL REPAIR, HE NOTICED THAT THE STEERING WHEEL KEPT MOVING UP AND DOWN AND HE HEARD A LOUD SQUEAKING NOISE. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WOULD NOT REPAIR THE STEERING WHEEL AGAIN WITHOUT A SERVICE CHARGE. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 11/21/07. *JB
Sep 12, 2007
THIS FAMILY CAR IS NOT A VEHICLE WE DRIVE EVERY DAY. ON (9/10/04), WE WENT TO USE THIS CAR WITH LESS THAN 72,000 MILES ON IT, AND WHEN WE WENT TO TURN THE STEERING WHEEL WE HEARD A SQUELING NOISE FROM THE POWER STERING UNIT. WE FOUND AN AREA OF SEEPAGE OF STERING FLUID UNDER THE VEHICLE. AFTER FURTHER INVESTIGATION WE HAD FOUND IT TO BE COMING FROM THE AREA OF THE BASE OF THE POWER STERING PUMP CASTING. THE LEAKING FLUID IS ACTUALLY FLOWING THROUGH THE VOIDS IN THE METAL OF THIS UNIT. NOT ONLY IS THIS A HAZARD TO THE OPERATION OF THE VEHICLE AND ITS PASSENGER'S, IT IS A HAZARD TO OTHER VEHICLES ON THE HIGHWAY. I AM VERY CONCERNED WITH THE USE OF POOR QUALITY PARTS AND USED IN OUR TRANSPORTATION INDUSTRY. IF A PERSON IS DRIVING ONE OF THESE VEHICLES AND ONE OF THESE UNITS FAILS IT COULD CAUSE CATASROPHIC DAMAGE TO THE PEOPLE INVOLVED. I DO FEEL OBLIGATED TO INFORM YOU OF THIS DEFECT. AS OF 8/17/04 THIS VEHICLE WILL HAVE THIS DEFECTIVE POWER STERING UNIT REPLACED AT THE CHRYSLER DEALER IN KEENE NH. I AM NOT AWARE IF I WILL BE ABLE TO GET THIS UNIT BACK FROM THE DEALER WHEN THEY REPLACE IT.
Sep 14, 2004
1999 DODGE CARAVAN STEERING WHEEL LEAD WEIGHT BROKE OFF AND FELL INTO THE HORN AND AIR BAG WIRING.*MR *JB
Jun 23, 2004
+ 13 more complaints for this component
STRUCTURE
18 complaints
WHILE REPLACING REAR BRAKE DRUMS IN MY GARAGE, IT BECAME NECESSARY TO JACK THE VEHICLE TO RAISE THE REAR LEFT SIDE AND REMOVE THE REAR LEFT WHEEL. I BROKE THE LUG NUTS LOOSE WHILE THE VEHICLE WAS ON THE GROUND, THEN, USING THE JACK SUPPLIED WITH THE VEHICLE, I FOLLOWED THE PROCEDURE OUTLINED IN THE OWNER'S MANUAL TO POSITION THE JACK IN THE RECOMMENDED LOCATION TOWARD THE LEFT REAR AT THE IDENTIFIED JACKING LOCATION. I RAISED THE VEHICLE JUST ENOUGH TO REMOVE THE WHEEL. AS I WAS SPINNING THE LUG NUTS OFF, THE CAR FELL OFF THE JACK. THIS OCCURRED BECAUSE RUST HAD COMPROMISED THE STRUCTURAL METAL AT THE JACKING LOCATION AND THE WEIGHT, WHILE THE CAR WAS BEING RAISED, CRUSHED THE WEAKENED STEEL. FORTUNATELY, I WAS NOT TOO CLOSE AND WAS NOT CAUGHT UNDER THE WHEEL OR OTHER BODY PART. UPON CLOSE INSPECTION IT BECAME APPARENT THAT THE STRUCTURE OF THE CAR, AT THE RECOMMENDED JACKING LOCATION, HAD BEEN SEVERELY COMPROMISED BY RUST. THE EXTENT OF THE RUST DAMAGE WAS NOT OBVIOUS UNTIL THE CAR FELL OFF THE JACK. AT THAT POINT THE PAINT WHICH HAD BEEN HIDING THE DAMAGE HAD FALLEN OFF AS THE STRUCTURAL STEEL UNDER IT COLLAPSED UNDER THE WEIGHT OF THE CAR. THERE IS ALSO A RUBBER PAD THAT CONTRIBUTED TO CONCEALMENT OF THE STRUCTURAL DAMAGE SINCE IT COVERED MOST OF THE DAMAGED AREA SURROUNDING THE STUD USED TO PROPERLY LOCATE THE TOP OF THE JACK. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE THAT HAS THE POTENTIAL TO CAUSE INJURY TO ANYONE WHO FOLLOWS THE PROCEDURE OUTLINED IN CHRYSLER'S OWNER'S MANUAL. *TR
Jul 13, 2013
DURING AN INSPECTION OF OUR VAN IT WAS NOTED THAT THE DRIVERS SIDE STRUT TOWER IS RUSTING THROUGH. AFTER LOOKING INTO THIS ISSUE ON LINE I NOTICED MANY CASES WITH EXACTLY THE SAME PROBLEM. I AM TRYING TO DETERMINE IF THERE IS ANY RECOURSE TO GET THIS CONDITION REPAIRED. ALSO I AM TRYING TO DETERMINE IF THERE IS SOME TYPE OF WARNING BEFORE THIS CONDITION FAILS RESULTING IN AN ACCIDENT. *TR
Dec 03, 2012
1999 DODGE CARAVAN, SHOCK TOWER RUST, THIS IS NOT JUST COSMETIC RUST, THIS IS SERIOUS STRUCTURAL PROBLEM WHERE THE SUSPENSION CAN FAIL BY BREAKING UP THROUGH THE SHOCK TOWER AND COLLAPSE THE FROM END OF THE VEHICLE. THIS IS A DEFECT BY CHRYSLER AND THEY SHOULD PAY FOR THE REPAIR. I HAVE TWO DODGE CARAVANS AND BOTH HAVE THE SAME SHOCK TOWER RUST PROBLEMS. EVEN THE DODGE DEALERS KEEP MANY REPAIR KITS IN STOCK BECAUSE OF THE LARGE DEMAND. AS THE DODGE CARVANS GET OLDER, THERE WILL BE AN INCREASED NUMBER OF FAILURES AND POSSIBLE SAFETY ISSUES. THE VEHICLES ARE ONLY 10 YEARS OLD, AND HAVE THIS TYPE OF PROBLEM IS JUST WRONG. *TR
Jul 31, 2010
1999 DODGE CARAVAN. STRUT TOWERS RUSTED OUT NOT ONLY THE CAP BUT THE WHOLE TIRE ON THE DRIVER SIDE. IF THIS SHOULD FAIL IT COULD BE DISASTROUS. I JUST NOTICED THIS A WEEK OR SO AGO. *TR
Jul 18, 2010
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. HE STATED THAT THE VEHICLE LIFT GATE HANDLE RUSTED CAUSING THE REAR DOOR NOT TO OPERATE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 144,000. UPDATED 10/27/10. *LJ
Jun 17, 2010
+ 13 more complaints for this component
TIRES
17 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: ALL SEASON ASSURANCE, TIRE SIZE: 215/65/R15, DOT NUMBER: MD5UJV1R2317. THE CONTACT STATED WHILE DRIVING, THE VEHICLE PULL TO THE LEFT AND THEN TO THE RIGHT. THE CONTACT STATED THE FRONT PASSENGER SIDE TIRE WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO TIRE SHOP AND WAS INFORMED TO THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 56,172.
May 28, 2020
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ON THE FRONT PASSENGER SIDE TIRE FAILED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE TIRE PRESSURE MONITORING SYSTEM FOR THAT TIRE WAS REPLACED, BUT THE DEALER REFUSED TO REPLACE THE SYSTEM ON THE OTHER THREE TIRES. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE AND THE CURRENT MILEAGES WERE 28,000.
Aug 08, 2011
TL*THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN (NA) EQUIPPED WITH YOKAHAMA, AVID TOURING TIRES, SIZE 215/65/R15. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT STATED THAT THE DRIVER SIDE TIRE SUDDENLY BLEW OUT. AFTER STOPPING AND INSPECTING THE TIRE, HE NOTICED THAT IT WAS THE SIDEWALL THAT HAD BLOWN. THE TIRE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS UNAVAILABLE.
Feb 07, 2011
3 OF 4 TIRES THAT ARE ON MY VEHICLE DEVELOPED CRACKING AND EVENTUALLY FAILED ON THE SIDEWALLS IN A 4 MONTH PERIOD. THE FOURTH LOOKS AS THOUGH IT MAY FAIL SOON. THEY ARE ALL GOODYEAR ALLEGRA TIRES ABOUT 3 YEARS OLD THE TREAD LOOKS ALMOST NEW IT IS THE SIDEWALLS I AM CONCERNED ABOUT. *TR
Dec 07, 2010
A SALE OF A TIRE IN MARCH 2009 FROM A LOCAL DEALER THAT FAILED AFTER TWO WEEKS IN WHICH IT WAS MADE IN JULY 2001. *TR
Apr 02, 2009
+ 12 more complaints for this component
AIR BAGS,ELECTRICAL SYSTEM
14 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CLOCK SPRING ON THE AIR BAGS BROKE ON THE VEHICLE IN MAY OF 2010 AND IT WAS REPLACED UNDER CAMPAIGN NUMBER 04V480000;AIR BAGS. THE CONTACT STATED THAT ALL GAUGES GO OUT ON THE DASHBOARD WHEN THE FAILURE OCCURRED. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE HE DOES NOT HOW FAST THE VEHICLE IS TRAVELING AND HE DOES NOT KNOW HOW MUCH GAS IS IN THE VEHICLE. THE CONTACT STATED THAT THE PART IS SUPPOSED TO BE UNDER A LIFETIME WARRANTY, BUT THE PART HAD BROKEN ON THE VEHICLE TWICE IN THREE MONTHS. THE FAILURE MILEAGE WAS 100000 AND THE CURRENT MILEAGE WAS 103000.
Sep 09, 2010
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN SE. THE CONTACT STATED WHEN THE VEHICLE IS STARTED, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND REMAIN ILLUMINATED. IN ADDITION, THE VEHICLE HORN WAS INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 04V480000: AIR BAGS) WHICH SHE BELIEVED WAS DIRECTLY RELATED TO THE FAILURE. THE RECALL LETTER ADVISED A NEW CLOCK SPRING WOULD BE INSTALLED IN THE STEERING COLUMN. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT STATED THE VEHICLE HAD PREVIOUSLY BEEN INVOLVED IN A CRASH BUT THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 147,750.
Apr 15, 2010
TL*- THE CONTACT STATED THAT THE 1999 DODGE CARAVAN WAS RECALLED UNDER CAMPAIGN 04V480000 FOR A DEFECT IN THE AIRBAGS. THE RECALL WAS REPAIRED 01/31/07. WHEN THE AIRBAG LIGHT WENT OUT LAST YEAR THE HORN DIDN'T FUNCTION. THE CONTACT STATED THAT THE DEALERSHIP INFORMED HIM THAT THE HORN ASSEMBLY WASN'T WORKING. HE WAS SURE THAT THE RECALL FOR THE AIRBAG AFFECTED THE HORN. *AK
Feb 01, 2007
WE RECEIVED A RECALL NOTICE (D17) ON A 1999 DODGE CARAVAN, FOR THE CLOCK SPRING. THE AIRBAG LIGHT WAS NOT ON. WE TOOK IT TO THE DEALERSHIP, MARTIN DODGE IN BOWLING GREEN, KY, TO BE REPLACED. THEY REPLACED IT, AND THE AIRBAG LIGHT CAME ON SO THEY REPLACED IT WITH ANOTHER. EVERYTHING WAS REPLACED EXCEPT FOR THE LAST BOLT. WHEN THEY REPLACED THE LAST BOLT THE AIR BAG LIGHT CAME ON. SO THEY TOLD US IT WAS OK TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY $500.00 TO FIX IT. THE REPAIR THEY DID, EVIDENTLY, CAUSED A SHORT IN THE AIR BAG MODULE, AND THEY SAID IT WOULD BE OKAY TO LEAVE THE BOLT OUT OR WE WOULD HAVE TO PAY FOR THE REPAIR. WE REFUSED TO PAY CONSIDERING THE VAN WAS OKAY WHEN WE BROUGHT IT IN THERE. I CALLED THE SERVICE MANAGER, AND HE SAID WE WOULD HAVE TO PAY FOR THE REPAIR. THEN, I CALLED THE CRYSLER MANUFACTURER. NEXT THE SERVICE MANAGER CALLED ME BACK, AFTER THE SERVIC E MANAGER WAS CONTACTED BY HIS ZONE REPRESENTATIVE AND TOLD ME THEY WOULD PAY FOR HALF OF THE REPAIR. SINCE MY LAST TIME SPEAKING WITH HIM WE TRIED TO BLOW THE HORN ONLY TO FIND OUT NOW THE HORN DOESN'T WORK EITHER. WHEN YOU TRY TO BLOW THE HORN THE AIRBAG LIGHT COMES ON FOR ABOUT 10 SECONDS AND THEN GOES OFF. WHY ON EARTH SHOULD WE HAVE TO PAY FOR THIS DAMAGE, EVIDENTLY THEY HAVE CAUSED. I TRIED TO CALL THE CHRYSLER MANUFACTURER BACK AND CUSTOMER SERVICE WOULD NOT TRANSFER ME TO THE PEOPLE IN DETROIT I WAS TRANSFERRED TO ORIGINALLY. SHE SAID THE REPRESENTATIVE HAD MADE HIS DECISION. THE RECALL WAS NOT COMPLETED, IN MY OPINION, WHEN THE LAST BOLT WAS NOT INSTALLED. ISN'T THIS GOVERNED BY THE FEDERAL GOVERNMENT??? WE NEVER HAD TROUBLE WITH THIS BEFORE.*AK
Jan 11, 2005
THE VEHICLE'S AIR BAG LIGHT ILLUMINATED AND THE HORN WOULD NOT WORK. *NM RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 04V480000 THE CONSUMER TOOK HIS VEHICLE IN FOR SERVICE AND ONLY HALF OF THE SERVICE WAS RENDERED. A CLOCK SPRING WAS INSTALLED TO FIX THE AIR BAG FAILURE. THE HORN FAILURE WAS NEVER FIXED. THE CONSUMER ATTEMPTED TO DRIVE THE VEHICLE AND THE HORN STARTED BLOWING AND WOULD NOT STOP. THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN FOR SERVICE AND A CHARGE OF 670.00 WOULD GET THE HORN FIXED. THE CONSUMER STATED THAT HE THOUGHT THAT THE HORN WOULD BE FIXED AT THEIR EXPENSE BECAUSE IT WAS NOT FIXED INITIALLY. *TC *JB
Dec 23, 2004
+ 9 more complaints for this component
FUEL SYSTEM, GASOLINE
13 complaints
1999 DODGE CARAVAN WITH APPROX 195,000 MILES. PLASTIC FUEL LINE ATTACHED TO GAS TANK EXPERIENCED SPONTANEOUS RUPTURE AND SPEWED GASOLINE ONTO MUFFLER. I NOTED A TRAIL OF LIQUID COMING FROM VEHICLE WHEN BACKED OUT OF DRIVE. STOPPED AND LOOKED UNDER VEHICLE TO SEE GASOLINE POURING OUT AND ONTO HOT MUFFLER. CAR TURNED OFF IN MIDDLE OF THE STREET AND EMERGENCY EXITED VEHICLE TO BEGIN REMOVING CONTENTS IN FEAR OF EXPLOSION. DODGE REPORTS NO RECALL AND TO REPLACE FUEL LINE ENTIRE GAS TANK NEEDS REPLACEMENT AT COST OF $530 FOR JUST THE PART. THIS COULD HAVE BEEN A CATASTROPHIC INCIDENT IF I HAD NOT NOTED THE LIQUID TRAILS BEFORE THE MUFFLER HEATED UP MORE. WHEN MOVING THE CAR OUT OF THE STREET, THE DRIVER DOOR WAS DAMAGED AS THE ENGINE WAS OFF AND CONTROL WAS DIFFICULT. *TR
Aug 25, 2008
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE FUEL RAIL PREVIOUSLY LEAKED ON THE VEHICLE. ON DECEMBER 26, 2002, THE FUEL RAIL WAS REPLACED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). ALSO, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD CONSTANTLY SMELL GASOLINE FUMES INSIDE THE PASSENGER COMPARTMENT. HE LOOKED UNDER THE HOOD AND NOTICED GASOLINE LEAKING ONTO THE ENGINE. CHRYSLER INITIALLY STATED THAT THERE WAS A LIFETIME WARRANTY AND THEY WOULD COVER THE REPAIR COSTS. THEY LATER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 119,000.
Aug 12, 2008
VEHICLE WAS SLUGGISH ON TAKE OFF QUITE OFTEN..COULD SMELL FUEL ODOR IN AND AROUND VEHICLE . AFTER CRANKING VEHICLE ,,THE VEHICLE CAUGHT ON FIRE.BURNING ITSELF AND DURING ,THERE WERE SEVERAL EXPLOSIONS THAT CAME FROM THE VEHICLE..BOTH FROM THE ENGINE COMPARTMENT AND IN PASSENGER AREA.ALL WITHIN APPROXIMATELY 45 MINUTES .MY HUSBAND WAS BURNED ON HIS LOWER LEG ATTEMPTING TO PUT OUT FLAMES. OUR HOUSE WAS DAMAGED FROM THE FLAMES ALONG WITH OTHER PROPERTY..WE SEE THIS VEHICLE AS BEING A POTENTIAL DEATH TRAP..ESPECIALLY POSSIBLE IN A CAR ACCIDENT WHERE SOME ONE COULD BE SERIOUSLY INJURED, AND WAITING FOR HELP. THIS VAN IS MADE FOR FAMILYS WITH KIDS.AS WE HAVE 3 KIDS AND A TODDLER.. IT WAS DESIGNED AS A 7 PASSENGER VEHICLE..AS WE WERE TOLD BY THE DEALERS AT DODGE THAT THIS WAS AN EXCEPTIONALLY SAFE VEHICLE AND PERFECT FOR A FAMILY WITH 2 TO 4 KIDS...WE FIND NOW ,THAT WE WERE LIED TO.AND WAS NEVER TOLD OF ANY RECALL ON THIS VEHICLE..OR ANY DANGERS OF THIS VEHICLE BEING SUSEPTABLE TO BEING A FIRE HAZARD.WE WERE NEVER TOLD THAT THESE VANS HAD EVER HAD ANY TYPE OF PROBLEM..AND DID NOT SUSPECT .OUR CHILDREN WERE IN CONSTANT DANGER EVEN BEING NEAR THIS VAN,.FOR WE FOUND IT WOULD CATCH ON FIRE IN AN INSTANT..WITHOUT WARNING...NOTHING WAS EVER DONE TO THIS VEHICLE TO CORRECT THE PROBLEM..AND WE WERE NEVER WARNED IN ANY WAY OR FORM THAT THESE DODGE CARAVANS HAD A HISTORY OF FUEL LEAKS OR WERE FIRE HAZARDS WAITING TO HAPPEN...*AK
Aug 30, 2004
THERE WAQS A STRONG GASOLINE ODOR IN THE PASSENGER COMPARTMENT OF THE VEHICLE. THE ODOR MADE THE PASSENGERS FEEL ILL. THE DEALER REPLACED THE VAPOR GASKET ON THE GAS TANK BUT THAT CURE WAS SHORT LIVED AND EVENTUALLY THE PROBLEM BECAME WORSE. *MR *SCC *NLM
Jun 03, 2003
THE CONSUMER WAS UNABLE TO GET AN APPOINTMENT TO HAVE THE FUEL LEAKAGE RECALL PERFORMED FOR 11 MONTHS. RECALL #00 V 268 000. *JB
Apr 16, 2003
+ 8 more complaints for this component
VEHICLE SPEED CONTROL
12 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE CRUISE CONTROL SYSTEM FAILED. AFTER SETTING THE CRUISE CONTROL TO 35 MPH, THE VEHICLE AUTOMATICALLY SPED UP TO 55 MPH. THE BRAKES WERE THEN APPLIED, BUT THE VEHICLE CONTINUED TO ACCELERATE. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CRUISE CONTROL SWITCH WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 09/19/11 *BF THE CONSUMER ALSO STATED THE CRUISE CONTROL WOULD ACTIVATE ON ITS OWN. THE DEALER REPLACED THE CRUISE SERVO/ACTUATOR. THEY ALSO RECOMMENDED AN ENGAGEMENT SWITCH. UPDATED 09/30/11*JB
Aug 10, 2011
VEHICLE LUNGED FORWARD. I WAS UNABLE TO CONTROL SPEED DUE TO LUNGING AND STALLING. DOES THIS WITH OR WITHOUT THE AIR CONDITION ON AND ONLY UPON ACCELERATION. DOES NOT MATTER IF IT IS ON AN INCLINE OR NOT-ALWAYS UPON ACCELERATION. VERY UNSAFE AND I AM VERY WORRIED AS I TRAVEL ALONE WITH A TODDLER IN THIS DAILY. *JB
Sep 16, 2004
VEHICLE WAS PARKED IN THE DRIVEWAY AND WITHOUT WARNING VEHICLE ROLLED BACKWARDS, HITTING A NEARBY TREE. CONSUMER HAS CONTACTED DEALERSHIP. *AK
Sep 11, 2003
DODGE CARAVAN 1999: WHILE USING CRUISE CONTROL ON HIGHWAY THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE DESPITE TURNING OFF CRUISE CONTROL AND BRAKING HARD. 911 EMERGENCY OPERATOR WAS CALLED VIA CELL PHONE. MY WIFE (THE DRIVER) WAS INSTRUCTED TO TURN ENGINE OFF AND PUT VEHICLE IN PARK AS IT GLIDED SLOWLY TO A STOP ON THE SIDE OF THE ROAD. WE AWAIT WORD FROM THE DEALER ON THE CAUSE. *JB
May 03, 2003
THE SPEEDOMETER SUDDENLY FROZE, WHILE VEHICLE WAS IN MOTION. *JB
Mar 11, 2003
+ 7 more complaints for this component
EXTERIOR LIGHTING
11 complaints
MY 1999 DODGE CARAVAN HAS PLASTIC HEADLIGHTS COVERS. THE LEFT SIDE IS SO BAD IT HAS REDUCED THE OUT PUT BY HALF. I HAD A ACCIDENT THAT CAUSED THE RIGHT PLASTIC ON TO BE REPLACED. SO I BELIEVE ANY ONE WHO HAS NOT REPLACED THESE EXPENSIVE COVERS HAS LOST THERE OUT PUT OF THESE & NOT KNOW IT BECAUSE THEY CAN NOT COMPARE IT AGAINST A GOOD ONE. *NM
Nov 06, 2005
PLASTIC COVER ON HEADLIGHTS DETERIORATED. THIS AFFECTED THE LIGHT BULB. THE DRIVER HAS DIFFICULTY SEEING THE ROAD AT NIGHT.*AK *TC
Jan 19, 2005
THE HAZARD FLASHING WARNING LIGHTS WOULD INTERMITTENTLY ILLUMINATE WHEN MAKING LEFT TURNS. DEALER WAS NOT NOTIFIED. *AK
Aug 26, 2004
THE HEADLIGHTS LENS DEVELOPED A CLOUDY DISCOLORATION WHICH REDUCED THE HEADLIGHTS ILLUMINATION. THIS RESULTED IN POOR VISIBILITY. THE DEALERSHIP REPLACED THE ENTIRE HEADLIGHT ASSEMBLY TO CORRECT THE PROBLEM. THE PARTS WERE $260.00 PER HEADLIGHT. *AK THE REPORTS STATED THAT THIS WAS A COMMON PROBLEM IN ALL CARAVANS. *SC *JB
Jun 14, 2004
THE PLASTIC HEADLIGHT LENS DEVELOPED AN OPAQUE COLOR THAT REDUCED THE LIGHTS ILLUMINATION. TO CORRECT THIS PROBLEM THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED.*AK *JB
Apr 08, 2004
+ 6 more complaints for this component
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
11 complaints
WHILE DRIVING AT 35 MPH AIR BAG WARNING LIGHT CAME ON ,AND THE HORN FAILED TO WORK. ALSO, CRUISE CONTROL DID NOT WORK. A RECALL WAS ISSUED ON CLOCK SPRING AFFECTING EARLIER MODELS.*AK RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 04V480000. FOR THE AIR BAG. THE CONSUMER STATED THAT SHE WAS IN A CAR ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUBMITTED PAPERWORK ON A REIMBURSEMENT FOR THE CLOCK SPRING REPAIR. *TC
Mar 02, 2005
THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE WHEN THE AIR BAG WARNING LIGHT CAME ON. UPON HAVING THE AIR BAG CLOCK SPRING RECALL 04V480000 REPAIRS PERFORMED DEALERSHIP INDICATED THAT THE HORN FAILURE WAS NOT RELATED TO THE DEFECTIVE RECALL PART, AND CHARGED THE CONSUMER $100.00 TO HAVE THE PART REPLACED. *AK
Nov 18, 2004
I AM CURRENTLY HAVING THE SAME PROBLEM REPORTED UNDER NHTSA ACTION NUMBER RQ04001. I HAVE A NONFUNCTIONAL HORN, CRUISE CONTROL AND A AIR BAG LIGHT.*AK
Jul 27, 2004
WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. FOLLOWING THAT THE HORN AND THE CRUISE CONTROL FAILED TO OPERATE. CONSUMER CONTACTED THE DEALER, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED REPLACEMENT. CONSUMER CALLED IN TO MAKE AN APPOINTMENT. *AK
Jul 09, 2004
AIRBAG LIGHT IS ON, CRUISE CONTROL AND HORN STOPPED WORKING. *AK
Jun 13, 2004
+ 6 more complaints for this component
VISIBILITY
8 complaints
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. AFTER THE CONTACT HAD THE TURN SIGNAL SWITCH REPLACED, THE WINDSHIELD WIPERS AUTOMATICALLY ACTIVATED EACH TIME THE VEHICLE WAS STARTED. THE DEALER WOULD NOT REPLACE THE WIPERS BECAUSE THEY WERE NOT UNDER WARRANTY. THE CURRENT MILEAGE WAS 185,000 AND FAILURE MILEAGE WAS 180,000.
Aug 23, 2007
BOTH SIDE WINDOWS HAVE FAILED TO ROLL DOWN. PARTS AND LABOR TO CORRECT MALFUNCTION TOTAL $1160.00 FOR BOTH SIDES. UNABLE TO ROLL WINDOS DOWN. PARTS HAD TO BE REPLACED TO CORRECT THE FAILURE. MANY PEOPLE THAT OWN THIS TYPE OF VEHICLE HAVE HAD THE SAME INCIDENT.*AK
Oct 14, 2004
I HAVE A 99 DODGE CARAVAN SE AND, BECAUSE OF A CRACKED WINDSHIELD, IT WAS DISCOVERED THAT IT HAS A LOT OF RUST ON THE PINCH PLATE (AREA THAT WINDSHIELD IS BONDED TO). I CAN NOT PUT A NEW WINDSHIELD IN UNTIL IT IS REPAIRED. CHRYSLER IS NOT WILLING TO HELP EVEN THOUGH EVERYONE WHO SEES THIS PROBLEM INFORMS ME THAT IT SHOULDN'T BE HAPPENING ON A VEHICLE THIS NEW AND THAT IT IS/WAS A SAFETY HAZARD. *NLM
Jun 23, 2003
THE FIRST TIME MY VAN WAS PARKED IN FRONT OF MY HOUSE AND WHEN I WENT OUT THE NEXT MORNING, THE SMALL WINDOW IN THE REAR ON THE DRIVERS SIDE WAS SMASHED IN. I CALLED THE POLICE, BUT THEY SAID IT DID NOT LOOK LIKE VANDALISM, SO I CHALKED IT UP AS AN ACT OF NATURE. THE NEXT TIME IT HAPPENED A COUPLE OF WEEKS LATER WHILE I WAS DRIVING MY SON HOME FROM PRESCHOOL AND THIS TIME IT WAS THE LARGE WINDOW NEAR HIM DIRECTLY BEHIND THE DRIVERS SIDE WINDOW. I WAS DRIVING ABOUT 20MPH ABOUT TO COME TO A STOP LIGHT, TAKING THE NORMAL ROUTE AND IT SMASHED INWARD AND GLASS BLEW IN TOWARD MY SON. LUCKILY NO ONE WAS HURT, BUT THIS KIND OF DEFAULT IN THE GLASS COULD HAVE LEFT MAJOR INJURIES. IT IS ESSENTIAL THAT THIS IS ADDRESSED IN THESE VEHICLES.*AK
Apr 28, 2002
DRIVER'S SIDE AUTOMATIC OPERATED WINDOW WILL NOT GO UPAFTER BEING PUT DOWN. THIS WAS AN INTERMITTENT PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Jan 16, 2002
+ 3 more complaints for this component
SEATS
7 complaints
1999 DODGE CARAVAN DRIVER SEAT BROKE WHILE DRIVING. *TR
Jan 06, 2011
THE RECLINER HANDLE FOR THE DRIVER'S SIDE FRONT SEAT BROKE OFF. *JB
Mar 15, 2007
TL*- THE CONTACT STATED THAT IN AN ATTEMPT TO START THE 1999 DODGE CARAVAN THE DRIVER'S SIDE RECLINER HANDLE BROKE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE DEALER DID NOT REPAIR THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RECALL ON OTHER VEHICLES FOR THIS SAME DRIVER SEAT RECLINER BOLT PROBLEM. *AK UPDATED 2/27/2007 - *NM
Feb 08, 2007
THE FRONT SEAT RECLINING LEVER HAS BROKEN OFF ON BOTH FRONT SEATS. THIS MAKES IT VERY UNCOMFORTABLE TO SIT FOR ANY LENGTH OF TIME. I WAS TOLD THAT THE SEATS HAD TO BE REPLACED. THIS IS TO EXPENSIVE. *JB
Jul 15, 2006
WHILE DRIVING T AND WITH NO WARNING DRIVER'S SEAT BROKE, CAUSING CONSUMER TO FALL BACKWARDS INTO THE REAR SEAT.*AK
Jun 20, 2003
+ 2 more complaints for this component
SUSPENSION,STRUCTURE
6 complaints
THE LEFT HAND STRUT TOWER ON MY 1999 DODGE CARAVAN HAS ALMOST RUSTED THROUGH AND I WAS TOLD BY MECHANIC THAT IT IS NOT SAFE TO DRIVE. LOCAL DODGE DEALER SAID THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL AND THAT IT'S ONLY A COMESTIC PROBLEM. THEY WANT $2200 TO REPAIR WHICH IS MORE THAN VALUE OF VEHICLE. EVERYTHING I HAVE READ INDICATES THIS IS ABSOLUTELY A SAFETY ISSUE AND WOULD CAUSE A CRASH IF DRIVING WHEN THE STRUT TOWER COMPLETELY FAILS. WHY IS THERE NOT A RECALL FOR THIS WELL KNOWN AND DOCEMENTED SAFETY PROBLEM? *TR
Apr 27, 2012
STRUT TOWER CORROSION. *TR
Mar 04, 2011
BOTH STRUT TOWER CAPS RUSTED OUT. *TR
Mar 11, 2010
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE BODY OF THE VEHICLE WAS SEPARATING FROM THE STRUT MOUNTS. HE FEELS THAT THE STRUT MOUNTS WILL DETACH SOON AND CAUSE THE VEHICLE TO CRASH. THE CURRENT AND FAILURE MILEAGES WERE 155,000. UPDATED 06/08/09 *BF UPDATED 06/09/09.*JB
Jun 01, 2009
THE STRUT TOWER ON THE DRIVER'S SIDE OF MY 1999 DODGE CARAVAN HAS COMPLETELY RUSTED OUT, CAUSING THE STRUT TO BURST THROUGH INTO THE ENGINE COMPARTMENT BELOW THE WINDSHIELD. A AUTO BODY REPAIR MAN SAID THIS IS A VERY SERIOUS STRUCTURAL AND SAFETY ISSUE. IN RESEARCHING A FIX FOR THIS PROBLEM, I DISCOVERED THAT HUNDREDS OF DODGE CARAVAN, TOWN AND COUNTRY, AND PLYMOUTH VOYAGER MODELS WERE SUSCEPTIBLE TO THIS DANGEROUS ENGINEERING FAILURE. *TR
Apr 20, 2009
+ 1 more complaint for this component
LATCHES/LOCKS/LINKAGES
6 complaints
DT*: THE CONTACT STATED THAT THE RIGHT HAND SIDE OF THE HATCHBACK LIFTGATE SUPPORT DEVICE FAILED AND CAME CRASHING DOWN SECONDS AFTER THE CONTACT'S PET WAS LET OUT OF THE PARKED VEHICLE. THE VEHICLE WAS NOT EQUIPPED WITH A REMOTE LOCKING DEVICE. THE ALLEGED FAILURE WAS MECHANICAL. THE CONSUMERS HUSBAND DID THE REPAIRS HIMSELF. *JB
Jun 23, 2006
WHILE DRIVING 65 MPH THE HOOD LATCH FAILED, CAUSING IT TO FLY UP AND SHATTER THE FRONT WINDSHIELD. VEHICLE WAS TOWED. *AK THE HOOD LATCHES FAILED DUE TO ABNORMAL WEAR. *NM
Dec 21, 2004
WHILE TRAVELING APPROXIMATELY 45 MPH THE HOOD ON OUR 1999 DODGE CARAVAN FLEW UP, OBSTRUCTING VISION OF DRIVER.*AK
Dec 10, 2004
THE REAR DOOR ON MY 1999 DODGE CARAVAN WILL NOT OPEN FROM THE OUTSIDE UNLESS YOU LOCK AND UNLOCK IT A NUMBER OF TIMES USING THE REMOTE DEVICE. PHYSICALLY UNLOCKING THE DOOR FROM THE INSIDE WILL NOT OPEN IT; IN AN ACCIDENT, THE OCCUPANT CAN NOT RELY ON THIS EXIT; THE DEALER DOES NOT CONSIDER INABILITY TO OPEN THE DOOR AS A SAFETY OR WARRANTY ITEM AND CHARGE ME $83 TO FIX.*AK
Aug 30, 2004
A PART IN THE REAR LATCH ASSEMBLY BROKE AND I WAS UNABLE TO USE MY REAR DOOR UNTIL THE DEALER ORDERED A NEW PART AND INSTALLED IT. MY CONTENTION IS THAT THIS PART SHOULD NOT HAVE COST ME $143.95 BECAUSE THE PART DID NOT BREAK FROM ABUSE AND THE VEHICLE IS FAIRLY NEW. I CAN ONLY HOPE THAT DOES NOT HAPPEN AGAIN BECAUSE THE PART THAT BROKE WAS PLASTIC.
May 10, 2002
+ 1 more complaint for this component
UNKNOWN OR OTHER
5 complaints
PAINT STARTED TO WEAR OFF THE VEHICLE. *JB
Mar 28, 2007
REQUESTED INFORMATION ON ANY RECALL ON 1999 DODGE CARAVAN. *PH *MR *NM
Jan 16, 2004
THE CLOCK SPRING ASSEMBLY THAT IS HOUSED IN THE STEERING COLUMN HAS FAILED DUE TO A KNOWN DESIGN FLAW. THE ASSEMBLY CONTROLS THE DEPLOYMENT OF THE DRIVER SIDE AIRBAG, THE CRUISE CONTROL AND THE HORN. AS A RESULT OF THIS FAILURE, I HAVE AN AIRBAG NOTIFICATION LIGHT THAT STAYS ON AND BOTH THE CRUISE CONTROL AND HORN DO NOT FUNCTION. THIS SPECIFIC ITEM IS THE SUBJECT OF A RECENT RECALL, HOWEVER, MY VIN# DOES NOT APPEAR ON THE LIST OF VEHICLES THE MANUFACTURER HAS DETERMINED PRONE TO FAILURE. AS A RESULT, I AM LIABLE FOR IDENTICAL REPAIRS WITHOUT THE BENEFIT OF REDRESS.
Jan 15, 2004
THIS STARTED ABOUT A WEEK AGO AND IS INTERMITTENT. THE SPEEDOMETER STICKS ON A NUMBER USUALLY BETWEEN 0 AND 10 MPH, BUT THE VEHICLE IS GOING MUCH FASTER THAN INDICATED. IT BOBBLES UP AND DOWN AND THEN SEEMS TO FUNCTION OKAY. IT'S GOING TO THE DEALER THIS WEEK. *NLM
Jun 14, 2003
AFTER THE LAST FIX TRANSMISSION STILL DOESN'T BEHAVE RIGHT, ESPECIALY UNDER LOAD OR EVER WITH A/C ON - IT SLIPS IN GEAR CHANGE. *AK
Jun 19, 2001
EQUIPMENT
5 complaints
USED STANDARD CAR JACK TO CHANGE TIRE. AFTER REMOVING TIRE, JACK FAILED AND VEHICLE DROPPED TO GROUND. MAIN SCREW THAT RAISES AND LOWERS JACK HAD SNAPPED IN TWO. *JB
Nov 25, 2006
MY AIR CONDITIONING QUIT WORKING - COMPRESSOR AND EVAPORATOR COIL BOTH WENT OUT ON MY 1999 DODGE CARAVAN ABOUT A YEAR AGO. I HAVE NOT GOT THE MONEY TO FIX IT SO IT IS STILL OUT. IN MY ENTIRE LIFE I HAVE NEVER HAD THIS HAPPEN IN ANY VEHICLE. IT'S RIDICULOUS. *NLM
Jun 13, 2003
A STRONG GASOLINE ODOR IS PRESENT WHEN AIR CONDITIONER IS BEING USED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Jan 24, 2002
VAN BEGAN LEAKING OIL AND MAKING LOUD RATTLING NOISE. MECHANIC FOUND AIR CONDITIONER FANS TO BE LOOSE AND CLOSE TO FALLING APART. MECHANIC FOUND A HEAVY OIL LEAK COMING FROM THE CYLINDER HEAD GASKET. MECHANIC FELT THIS KIND OF MAJOR REPAIR SHOULDN'T BE NEED FOR A VEHICLE OF THIS YEAR AND MILEAGE. MECHANIC CALLED TO FIND OUT IF ANY RECALLS EXITS FOR SUCH A PROBLEM. (THEY DONT) ALSO CALLED MCKENNA DODGE(PLACE OF PURCHASE) TO FIND OUT IF THIS WAS A NEW PROBLEM. MECHANIC WAS TOLD THEY WERE SEEING AT LEAST 3 VANS WITH THE SAME PROBLEM EVERY WEEK. MCKENNA DODGE FELT CHEAP FALTY PARTS HAD BEEN USED AND NOW THE NEGATIVE RESULTS WERE SHOWING UP.
Nov 27, 2001
RADIO FAILED. NLM
Sep 04, 2001
STEERING,ENGINE AND ENGINE COOLING
5 complaints
WHILE DRIVING THROUGH A LIGHT RAIN/SLUSH MIXTURE THE CAR LOST POWER STEERING, ETC. CONSUMER IDENTFIED THAT THE SERPENTINE BELT HAD CAME OFF. THIS SEEMS TO BE A COMMON PROBLEM WITH LATE 90'S DODGE CARAVAN'S. I HAVE A RELATIVE WHO HAD THE SAME PROBLEM 2 WEEKS EARLIER. DODGE DOES HAVE A SERVICE BULLETIN RELATED TO THIS, BUT IT DOES SEEM TO BE SOME TYPE OF DESIGN FLAW THAT NEEDS TO BE ADDRESSED SINCE IT RELATES TO THE POWER STEERING, AND NEARLY EVERY OTHER VITAL SYSTEM.*AK
Jan 05, 2004
WHILE DRIVING, THE SERPENTINE AND POWER STEERING BELT SLIPPED OFF, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF VEHICLE'S STEERING. *JB
May 12, 2003
WHILE DRIVING AT 35 MPH VEHICLE RAN OVER A MEDIUM POTHOLE WHICH CAUSED SERPENTINE BELT TO CAME OFF. THIS RESULTED IN LOSS OF STEERING CONTROL/ CRASH. *NLM. *AK
Mar 20, 2003
OWNER HEARD NOISE WHILE TRAVELING AT 55 MPH. WHEN DRIVER MADE ATTEMPT TO TURN THE STEERING FAILED TO RESPOND DUE TO THE SERPENTINE BELT COMING OFF. PLEASE DESCRIBE DETAILS. *MR
Oct 08, 2002
WHILE DRIVING TIE ROD BROKE, CAUSING LOSS OF CONTROL. ALSO, THE ENGINE STALLED WITHOUT A WARNING. *AK
Jun 23, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN
4 complaints
DT: CONTACT STATED SOMETHING WAS DEFECTIVE WITH THE RADIATOR AND TRANSMISSION. THE COOLANT FROM THE RADIATOR WENT INTO THE TRANSMISSION AND DESTROYED THE TRANSMISSION. THIS HAPPENED ABOUT TWO WEEKS AGO. SHE TOOK THE VEHICLE TO A MECHANIC AND HE CHANGED THE RADIATOR AND TRIED TO FLUSH THE TRANSMISSION, BUT THE TRANSMISSION WAS TO BE REBUILT. SHE CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING. THE MECHANIC TOLD HER HE HAD CHANGED MANY WITH THE EXACT SAME PROBLEM.*AK *JB
Nov 02, 2005
ENGINE RACES, THE TRANSMISSION WHINES AND CHANGES GEARS WHILE IN THE PARK POSITION. THE CONSUMER ALSO COMPLAINED OF ANOTHER VEHICLE SHE OWNS A 1996 CHRYSLER CIRRUS. THE KEY LOCK WAS REPLACED 3 TIMES AND IT ACCELERATED ON ITS OWN. *JB
Feb 19, 2003
HEAD GASKET AND TRANSMISSION MALFUNCTIOUNED. VEHICLE HAS ONLY 74000 MILES. PROBLEM STARTED ALSO IMMEDIATELY AFTER HE PURCHASED VEHICLE. *AK
Mar 22, 2002
WHILE TRAVELING AT 40 MPH, CONSUMER HEARD A CLUNK NOISE. CONSUMER PULLED VEHICLE OVER AND COULD NOT PUT VEHICLE IN GEAR. VEHICLE WAS TOWED TO DEALER, DEALER STATED THAT A PIN IN TRANSMISSION BROKE AND TRANSMISSION NEEDED REPLACED. *AK CHECK ENGINE LIGHT ILLUMINATED. *SLC
Mar 14, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
4 complaints
VEHICLE HAS TROUBLE CHANGING GEARS. ALSO, HAS PROBLEMS ACCELERATING. WHEN CONSUMER KEEPS TRYING TO MAKE VEHICLE ACCELERATE IT WILL SHUT OFF. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING. *AK
Feb 20, 2002
1999 GRAND CARAVAN PURCHASED NEW , TRANSMISSION FAILED WITH APPROX 10000 MILES REPAIRED, STILL NOT RIGHT DEALER UNABLE TO DUPLICATE PROBLEM. CAR CAN LUNGED FORWARD WITH VERY SLIGHT PRESSURE ON GAS PEDAL TAKEN FOR ROUTINE OIL CHANGE BY INDEPENDENT STATION, FOUND TRANSMISSION FLUID LEAKING SAID POSS SEAL WORN AT 17000 MILES.CAR HAS VERY UNUSUAL ACCELERATION PATTERNS I AM THE FULL TIME DRIVER OF THIS VEHICLE AND AFTER TWO YEARS I STILL AM UNSURE ON HOW TO HANDLE IT WHEN ACCELERATING TO HIGHWAY SPEEDS IT IS VERY UNPREDICTABLE. ANOTHER PROBLEM WE HAVE SEEN WITH IT IS THE BRAKES. WE HAD IT BACK TO DEALER AT 10K MILES FOR NOISE FROM BACK WHEELS, THEY TOLD US IT WAS A LOOSE CAR SEAT , WHAT DO THEY THINK WE ARE STUPID. THE WHISTLING HAS BEEN CONSTANT , EVEN AFTER TELLING THEM TO LOOK INTO IT THIS TIME THEY SAID THE HUBCAPS WERE BENT AND THE NOISE WAS COMING FROM THAT, THEY NEVER CHECKED THE BRAKES ,LOW AND BEHOLD, WE NOW NEED A $400 PLUS FULL BRAKE JOB. I AM SO FED UP WITH THIS DISASTER OF A CAR.ANY INFO ON BULLETINS IN. *AK
Jul 26, 2001
SPEED SENSORS HAVE FAILED 3 TIMES IN THE LAST 12 WEEKS CAUSING THE TRANSMISSION TO SHIFT ERRATICALLY AND VIOLENTLY. ALL DASH GAUGES ALSO GO DEAD INTERMITTENTLY. VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 5 TIMES IN THIS SAME TIMEFRAME. (JULY 21- OCT 16) CHRYSLER HAS BEEN CONTACTED BUT REFUSES TO DO ANYTHING FURTHER TILL THE VEHICLE BREAKS AGAIN. (CHRYSLER FILE # 7858395)
Oct 17, 2000
WHEN DRIVING AT 40 MPH VEHICLE SURGED FORWARD/ DOWNSHFITED DUE TO TRANSMISSION GOING BAD, AND HAS BEEN REPLACED ON THREE DIFFERENT OCASSIONS. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Aug 02, 2000
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS BEING WARMED UP, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. SINCE THEN, THE HEATER AND POWER WINDOWS HAVE STOPPED FUNCTIONING. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 10/06/09. *LJ UPDATED 10/08/09
Mar 12, 2009
1999 DODGE CARAVAN HORN, AIRBAG INOPERATIVE... CLOCKSPRING BROKEN. VEHICLE FAILED INSPECTION. SAFETY ITEM CHRYSLER SHOULD FIX NO-CHARGE
Jul 16, 2005
THE VEHICLE EXPERIENCED THE SAME DEFECT WITH THE CLOCK SPRING AS STATED IN RECALL NUMBER 02V 293 000 BUT THE MODEL YEAR AND VEHICLE IDENTIFICATION NUMBER WERE NOT INCLUDED. *NLM AN ELECTRICAL SHORT STARTED AND WAS REPLACED PER MECHANIC. THE HORN STOPPED WORKING DUE TO THE AIR BAG. THE CONSUMER WAS INFORMED THE SAME PART MALFUNCTIONED IN THE 1996, 97, AND 98 DODGE CARAVAN'S. *SCC
Jul 10, 2003
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO WORK PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,875.
Nov 03, 2015
WITHIN 30 MINS. AFTER PICKING UP MY VAN FROM THE DEALER (CERRITOS DODGE) FOR THE FUEL RAIL RECALL. I NOTICED THE SMELL OF GAS,( I THOUGHT WAS O.K. SINCE FUEL RAIL HAD JUST BEEN REPLACED) AND I LOOKED AT THE DASHBOARD AND NOTICED GAS GAUGE FLUCTUATING MOVING BACK AND FORTH, AND SMOKE STARTED. COMING FROM UNDER HOOD. I CALLED [XXX] (CERRITOS DODGE SERVICE DEPT.) WHOM I HAD BEEN TALKING TO ABOUT MY VAN WHEN IT WAS IN SHOP. I CALLED HIM TO INFORM HIM ABOUT THE GAS/GAUGE. HE TOLD ME TO GO TO NEAREST GAS STATION. I DID. AFTER THAT, I TOOK CAR HOME, PARKED IT FOR THE REMAINDER OF THAT EVENING. THE NEXT DAY, SAME THING (SMELL OF GAS)AND FLUCTUATING GAS GAUGE), WITHIN 15 MINUTES OF DRIVING TO GET OIL CHANGED,FUEL BELL STARTED RINGING. I CALLED MR. RICHARDSON, HE SAID TO BRING VAN IN, BUT.HE DIDN'T KNOW IF THEY WOULD BE ABLE TO CHECK IT OUT THAT DAY. AT THAT POINT I WAS FRUSTRATED,BECAUSE THEY HAD THE VAN (3) DAYS MORE THAN THEY PROMISED. BOTTOM LINE, IS VAN WAS AGAIN CHECKED OUT, NOW HE SAYS ITS THE FUEL PUMP. PRIOR TO THE FUEL RAIL BREAKING. I HAD NO PROBLEMS WITH MY FUEL SYSTEM. I WAS INFORMED OF ANOTHER RECALL WITH THE FUEL PUMP WITH THE 1999 DODGE GRAND CARAVAN ( BUT, WAS TOLD NOT WITH MY MODEL.) THAT CLEARLY IS A FORM OF BIASED DISCRIMINATION. AND, YET MY 1999 VAN HAS THE IDENTICAL FUEL SYSTEM PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 01, 2012
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
I HAVE HAD REPEATED SHREDDING OF THE SERPENTINE BELT ON MY 1999 DODGE CARAVAN RESULTING IN LOSS OF POWER STEERING AND SYSTEMS SHUTDOWN (INCLUDING ENGINE) DURING DRIVING. THIS IS A SERIOUS SAFETY ISSUE AND I HAVE READ NUMEROUS REPORTS OF THE EXACT SAME FAILURE. BRAZIL HAS RECALLED THE DODGE MINIVAN FOR THE SAME FAILURES AND DODGE HAS MADE A MODIFICATION KIT (2005) FOR THIS PROBLEM BUT REFUSES TO DATE TO POST A RECALL IN THE UNITED STATES. I HAVE REPLACED THE BELTS 6 TIMES AND THE TENSIONER 3 TIMES IN 60,000 MILES. I HAVE CALLED DODGE AND THEY HAVE REFUSED TO PAY FOR THE CORRECTION OF THE PROBLEM EVEN THOUGH I HAD THE LAST TENSIONER AND BELT PUT ON AT THE DODGE DEALERSHIP ALTHOUGH THEY USED AN OLD STYLE TENSIONER NOT THE NEW KIT EVEN THOUGH THE NEW KIT HAD BEEN AVAILABLE SINCE 2005 AND I HAD THE TENSIONER REPLACED IN 2009. *TR
Feb 22, 2011
I HAD A CLOCK SPRING REPLACED IN MY 1999 DODGE CARAVAN. THIS WAS A RECALLED PART REPLACEMENT. AFTER THE CLOCK SPRING WAS REPLACED THE COOLING FAN WOULD NOT SHUT OFF AND DRAINED THE BATTERY. THE REPAIR FOR THIS WAS $590.30 TO ME. PARTS REQUIRED TO FIX THE COOLING FAN:1.BATTERY, 2.RELAY MINI, 3.RELAY PKG, 4.RELAY. *TR
Aug 31, 2009
ENGINE AND ENGINE COOLING,AIR BAGS
2 complaints
RECEIVED SAFETY RECALL FOR CLOCKSPRING, TOOK TO DEALER FOR REPAIRS. THEY ALSO REMOVED AND REPAIRED ENGINE SENSORS . *BF *TC
Nov 05, 2004
INTERMITTENTLY AIR BAG LIGHT AND THE OIL LIGHT ILLUMINATED, AND VEHICLE MADE A CHIMING NOISE WHEN STARTING. THE LIGHTS AND THE CHIMING CONTINUED FOR 5 TO 15 MINUTES. DEALER COULD NOT DUPLICATE OR DETERMINE THE PROBLEM. *AK
Jan 21, 2004
CHILD SEAT
2 complaints
CONSUMER PICKED UP CHILD SEAT BY THE HANDLE AND THE HANDLE SNAPPED OFF, CAUSING THE BABY TO FALL OUT OF THE CAR SEAT. *AK CONSUMER WENT TO LOCK THE SEAT BELT AND A SMALL PLASTIC PIECE BROKE. THIS WAS THE THIRD SEAT TO BREAK IN THE SAME PLACE. CONSUMER CONTACTED THE COMPANY, THE FIRST TWO TIMES THEY WANTED TO REPLACED THE BROKEN PART. AFTER HAVING THREE OF THE SAME PARTS BREAK, THE CONSUMER WONDERS HOW EFFECTIVE THE SEAT WOULD BE IN A ACCIDENT. (EVENFLO HORIZON) *PH *JB
Oct 21, 2003
CONSUMER WAS INVOLVED IN A CRASH IMPACT 30-35 MPH INTEGRATED CHILD SEAT UPPER CHEST CLIP BECAME UNDONE. CONSUMER HAS YET TO CONTACT THE MANUFACTURER. DEALER REPLACED CHILD RESTRAINTS. *AK *ML
Jul 11, 2000
PARKING BRAKE
2 complaints
THE DEALER REPLACED THE EMERGENCY BRAKE YEARS AGO. *AK THE PARKING BRAKE DIDN'T ALWAYS HOLD, ESPECIALLY ON A UPGRADE. THEN IT MAY OR MAY NOT RELEASE ON ITS OWN. *PH *JB
Sep 15, 2003
BOTH PARKING BRAKE CABLES DISCONNECTED, LEAVING VEHICLE WITHOUT ANY PARKING BRAKES.*AK
Jul 11, 2002
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
WHILE STOPPING AT LIGHT VEHICLE DOWNSHIFTED AND MADE A NOISE. ENGINE CHECK LIGHT CAME ON. LOST ALL GEARS EXCEPT ONE. DEALER CONTACTED. *AK
Feb 26, 2002
WHILE CONSUMER WAS DRIVING ENGINE CHECK LIGHT CAME ON. TRANSMISSION STARTED SLIPPING, SO CONSUMER TOOK VEHICLE TO DEALER. *AK
Mar 31, 2000
SERVICE BRAKES, AIR
2 complaints
THE SPEED SENSOR HAS FAILED TWICE IN THE PAST THREE MONTHS, CONSUMER STATES WHEN THIS FAILS, THE VEHICLE CAN NOT BE DRIVEN ABOVE 45 MPH. *SLC
Jan 31, 2001
ANTI LOCK BRAKE PUMPCOMES ON AND BRAKE WENT TO FLOOR CAR TOOK MUCH LONGER TO STOP WAS TRAVELING AT VERY SLOW SPEED.AND 2ND INICIDENT SLOWING FROM APROX 20MPH FOR STOP SIGN CAR WENT THROUGH INTERSECTION WITHOUT SOPING RETURNED CAR TO DEALER FOR REPAIRS DEALER REPORTED THAT CHRYSLER IS HAVING PROBLEM WITH ABS MADE RECOMENDED REPAIRS BUT BRAKES FAILED AGAIN ON WAY HOME FROM DEALER.
Oct 08, 1999
AIR BAGS,SEAT BELTS
2 complaints
CONSUMER WAS TRAVELING ABOUT 35MPH ON A TWO LANE ROAD AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE HEAD-ON. DRIVER'S SIDE AIRBAG DIDN'T DEPLOY, AND REAR PASSENGER'S SIDE SEATBELT CAME APART FROM IMPACT. *AK
Aug 10, 2000
WHILE TRAVELING ON THE HIGHWAY AT 58 MPH VEHICLE RAN OVER AN ICE PATCH, AND SPUN OUT OF CONTROL OVER THE DIVIDER ONTO CURB. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. ALSO, DRIVER'S SIDE SHOULDER BELT FAILED TO LOCK PROPERLY. DRIVER SUSTAINED A MINOR INJURY. DEALER NOTIFIED. *AK *ML
Feb 23, 2000
FUEL SYSTEM, GASOLINE,ENGINE,POWER TRAIN
1 complaint
The contact owns a 1999 Dodge Caravan. The contact stated while driving at approximately 30 MPH, the serpentine belt failed. The vehicle was taken to the dealer where it was diagnosed that the serpentine belt needed to be replaced. The serpentine belt was replaced however, the failure recurred. The vehicle was then taken back to the dealer a third time where the serpentine belt was replaced again however, the failure recurred. The vehicle was not diagnosed. The dealer was not notified the third time. Additionally, The contact referenced NHTSA Campaign Number: 00V268000 (Fuel System, Gasoline). The contact stated that a friend had jumped his vehicle due to the battery had failed when gasoline started to spill onto the engine. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure multiple times but the contact stated that the service rep disconnected and the call would be redirected. The failure mileage was approximately 202,335.
Aug 17, 2022
ENGINE
1 complaint
The contact owns a 1999 Dodge Caravan. The contact stated while driving 30 MPH, the vehicle failed to function as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing belt needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
May 18, 2022
AIR BAGS,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE AIR BAG AND CRUISE CONTROL WARNING INDICATORS WERE ILLUMINATED CONTINUOUSLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Jul 16, 2015
SUSPENSION,EXTERIOR LIGHTING,SEATS
1 complaint
MY SUSPENSION BOTTOMS OUT ON ME NO MATTER WHERE I AM AT. MY FRONT SEATS WILL NOT MOVE BACK AND FORTH AT DUE TO THE HANDLE MECHANISM BREAKING. MY HEADLIGHT ASSEMBLIES DO NOT PUT OUT THE RIGHT BEAM OF LIGHT THE IT NEEDS TO BE ABLE TO SEE PROPERLY AT NIGHT. I NEED YOUR HELP IN THIS MATTER PLEASE. *TR
Mar 03, 2015
STEERING,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE OPERATING THE VEHICLE, THE MAIN DRIVE BELT WOULD DETACH FROM THE ENGINE AND THE POWER STEERING WOULD SUDDENLY STOP FUNCTIONING. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IN ADDITION, WHILE OPERATING THE VEHICLE, THE FRONT BUMPER WOULD SUDDENLY DETACH FROM THE VEHICLE AND FALL TO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 25, 2014
SERVICE BRAKES
1 complaint
REAR BRAKE LINES RUSTED AND BURST WHERE THE STAINLESS STEEL BRAIDED LINES ARE WELDED TO THE REGULAR STEEL LINES ARE CONNECTED, CAUSING BRAKE FLUID TO DISPERSE AND LOOSE PRESSURE AND COMPLETE FAILURE OF BRAKES. THIS IS VERY DANGEROUS AND COULD LEAD TO A FATAL ACCIDENT. THANK GOD MY 70 YEAR OLD MOTHER WHO OWNS THE VAN WAS NOT DRIVING IT. *TR
Jul 23, 2014
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
PREPARING TO EXIT A PARKING LOT, THE GEAR SHIFT WAS ACCIDENTALLY CAUGHT BY MY SLEEVE AND PULLED DOWN TO THE "DRIVE" POSITION. THE VEHICLE WAS NOT RUNNING, BUT IT BEGAN TO MOVE FORWARD. BEING ON SOMEWHAT OF A SLOPE, THE VEHICLE PULLED ONTO A BUSY STREET. I GRABBED THE WHEEL TO TURN THE VAN AWAY FROM TRAFFIC, BUT IT HIT AND SCRAPED AGAINST A HIGH CURB, FLATTENING 2 TIRES, DAMAGING THE WHEELS/RIMS OF THOSE TIRES, BENDING A STRUT AND OTHER DAMAGE TO THE SUSPENSION (I GOT A REPAIR ESTIMATE FROM FIRESTONE, WHICH TOTALED OVER $1,900.00). I DIDN'T THINK IT WAS POSSIBLE FOR THE GEAR SHIFT TO MOVE WITHOUT HAVING MY FOOT ON THE BRAKE, BUT MOVE IT DID AND SO DID THE VAN. OTHER THAN BEING FRIGHTENED AND SHAKEN, WE WERE FORTUNATE THAT NO PHYSICAL INJURIES OCCURRED. HOWEVER, HAD I NOT HAD THAT SPLIT SECOND REACTION TO TURN THE STEERING WHEEL, THERE WOULD HAVE BEEN A VERY BAD COLLISION WITH AT LEAST TWO VEHICLES DRIVING DOWN THE BUSY STREET. WONDERING WHY THE GEAR SHIFT WAS ABLE TO MOVE WITHOUT THE CAR RUNNING AND WITHOUT MY FOOT ON THE BRAKE, I DID SOME RESEARCH AND FOUND THAT CHRYSLER KNOWS ABOUT THIS GRIEVOUS OMISSION AND DID NOT WANT TO SPEND THE EXTRA $9.00 PER VAN TO INSTALL A BRAKE SHIFT INTERLOCK. I'M INCREDULOUS! I INTEND TO WRITE TO CHRYSLER IN HOPES OF BEING REIMBURSED FOR THE DAMAGES SUSTAINED TO MY VEHICLE, BUT FIRST WANTED TO REPORT THIS INCIDENT TO THE APPROPRIATE AGENCY. *TR
Mar 18, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHILE DRIVING THE VEHICLE, THE INSTRUMENT PANEL SHUTS OFF WITHOUT WARNING AND FOR NO KNOWN REASON. DODGE TOLD US THAT IT WAS A SHORT IN THE WIRING IN THE DASH THAT CAUSED THE COMPUTER TO SHUT DOWN. THE TECHNICIANS INSISTED THAT THE PROBLEM WOULD BE IMPOSSIBLE TO FIND, ESPECIALLY SINCE IT COULD NOT BE REPLICATED ON DEMAND. THIS HAS CONTINUED TO HAPPEN PERIODICALLY, MOST RECENTLY IN JANUARY 2014, WHEN THE COMPUTER WENT OUT, SHUTTING DOWN THE INSTRUMENT PANEL AND THE WHEELS ON THE PASSENGER SIDE OF THE VEHICLE. THE DRIVER'S SIDE CONTINUED FORWARD, WHICH PUSHED THE VEHICLE INTO A CURB, FLATTENING TWO TIRES AND DAMAGING THOSE RESPECTIVE RIMS. ALTHOUGH NO ONE WAS INJURED, HAD THERE BEEN A VEHICLE NEXT TO THE VAN, AS OPPOSED TO A HIGH CURB, THE DEFECT IN THE VEHICLES WIRING AND COMPUTER WOULD HAVE CAUSED A COLLISION. THERE IS NEVER ANY WARNING PRIOR TO THE ELECTRICAL AND INSTRUMENT PANEL GOING OUT. THERE IS NO KNOWN TRIGGER THAT CAUSES THIS PROBLEM. IT IS NOT TRIGGERED BY GOING OVER A BUMP, DRIVING AT ANY PARTICULAR SPEED, STOPPING OR ACCELERATING. I WANTED TO REPORT THIS, BECAUSE A WITNESS (WHO HAPPENED TO BE A POLICE OFFICER) TO THE MOST RECENT INCIDENT ADVISED US THAT THIS IS A KNOWN AND COMMON ISSUE IN DODGE CARAVANS BUILT IN THE LATE 1990S/EARLY 2000S. *TR
Mar 09, 2014
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE WIRING HARNESS WAS RUSTED AND WOULD NEED REPLACING. IN ADDITION, THE FRONT STRUT TOWER ASSEMBLY WAS ALSO FOUND TO BE COMPLETELY RUSTED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE COULD NOT BE ALIGNED AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Oct 10, 2012
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
1999 DODGE GRAND CARAVAN HAD RECALL IN 2004 TO REPLACE A CLOCKSPRING, BUT DEALER AVOIDED THIS AFTER CUSTOMER'S 3 OR 4 TRIES IN 2004. ON 06-16-2010 WHEN THE VEHICLE WAS PUT IN REVERSE, (ALL [XXX] BROKE LOOSE!) THE MOTOR HIT HIGH REVOLUTIONS, THE STEERING WHEEL AND THE BRAKES IMMEDIATELY "LOCKED" UP AND COULD NOT BE MOVED AS IT TRAVELED BACKWARDS AND FINALLY HITTING AND TOTALING 2 VEHICLES AT OVER 50 MPH.NOTE: SINCE ABOUT 2007 A BRAKE LIGHT HAS BEEN ON AND THE CRUISE CONTROL WAS NOT WORKING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 21, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
OUR BELTS SIPS OFF DURING WET WEATHER"FIVE TIMES WE REPLACED THE "S" BELT AND THE TENSIONERS,WATERPUMP,OVERHEATING OUR 2ND YR OF OWERSHIP.NOW THE 3RD YR OF TRANSMISSIONS LEAKING,THE ABS LIGHT CAME ON WHILE DRIVING AT 35MPH W/CHILDREN IN CAR ,STARTING TO BRAKE CAUSING TO SLOW WAY DOWN IN TRAFFIC AND MADE A CHIME SOUND,THE HORN WENT OFF AND IT GOT HOT FAST CAUSING THE CAR TO SHUT DOWN. THANK GOD THERE WAS ROOM TO GET OVER. ALL THE LIGHTS WERE FLICKERING ALL OVER THE DASHBOARD. THE CAR JUST LEAKS EVERYWHERE,WATER,OIL,TRANS. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. I CANT EVEN GET MINE SMOG BECAUSE I HAVE TO KEEP UNPLUGGING MY BATTERY BECAUSE NOW WE HAVE A SHORT IN THE ELECTRICAL SYSTEM SOMEWHERE. I BROUGHT A LEMON.....OH YEAH! I CALLED THE DEALER, THEY CANT REPLACE THE CRUISE CONTROL UNLESS THE ABS LIGHT STAYS ON. I HOPE I DON'T DIE CAUSE THE AIRBAGS WONT WORK BECAUSE I HAVE A ELECTRICAL SHORTAGE. 2 BATTERIES WERE REPLACED,ALTERNATOR TOO. THE CLOCKSPRING WONT WORK FOR MY CAR ONLY THE CRUISE CONTROL SO SAID THE DEALER. I WOULD FEEL BAD SELLING THIS CAR TO A FAMILY ,CAUSE WHAT IF THEY WERE KILLED. I COULDN'T DEAL WITH THAT. THE DAY THAT HAPPENED WAS ON MY DAUGHTER 16TH BIRTHDAY. I HAD TO STOP EVERYWHERE ALL DAY TO PUT WATER IN THE RADIATOR JUST TO KEEP IT COOL ENOUGH NOT TO RUIN HER DAY. I HATE HOT DAYS,I FEAR THE RAINY DAYS, I CANT SEE AT NIGHT CAUSE MY HEADLIGHTS ON THE LEFT SIDE BURNED OUT AND THE COVERS HAS A GLASS OVER THEM. *TR
Aug 26, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 1999 DODGE CARAVAN. ON APRIL 24, 2008, WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE LIGHT ON THE INSTRUMENT CONTROL PANEL ILLUMINATED, AND THE TEMPERATURE OF THE VEHICLE INCREASED. THE CONTACT PULLED OVER TO ALLOW THE VEHICLE TO COOL. HE RESTARTED THE VEHICLE AND DROVE HOME. THE DEALER INSTRUCTED HIM TO BRING THE VEHICLE IN TO BE DIAGNOSED; HOWEVER, THE VEHICLE WAS NOT IN DRIVING CONDITION AND NO LONGER COVERED UNDER WARRANTY. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE WAS 91,929. UPDATED 07/07/08.*LJ THE FAN RELAY SWITCH WAS REPLACED TWICE. THE DEALER REPLACED THE WIRING HARNESS. THE HEADLIGHT HAD CONDENSATION ON THEINSIDE. UPDATED
Jun 09, 2008
EXTERIOR LIGHTING,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 1999 DODGE CARAVAN. WHILE DRIVING 5 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE AND THE HORN NO LONGER WORKED. ALSO, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS APPROXIMATELY 73,500.
Jan 08, 2008
EXTERIOR LIGHTING,SEATS
1 complaint
THE LEVER AND BOLT BROKE OFF THE DRIVER'S SEAT. THE SEAT IS UNABLE TO RECLINE, CAUSING THE DRIVER TO BE UNCOMFORTABLE WHILE DRIVING. CONSUMER WILL NOTIFY THE MANUFACTURER.*AK. ALSO, THIRD BRAKE LIGHT BULBS MALFUNCTIONED, BULD WAS REPLACED. *AK THE DRIVER'S SEAT ADJUSTER HANDLE BROKE. *NM
Jul 15, 2005
FUEL SYSTEM, OTHER
1 complaint
OVER THE PERIOD OF ONE YEAR MY DODGE CARAVAN 1999 SE STOPPED ENGINE CUT OFF WHILE GOING SPEEDS OF 75 MILES AN HOUR ON HIGHWAYS. THE LAST TIME I WAS ALMOST HIT AS IT WAS RUSH HOUR AND ON A VERY HEAVY TRAFFIC AREA BRIDGE. I BROUGHT IT SEVERAL TIMES TO MECHANICS AND THEY CAN NOT FIND OUT WHAT THE PROBLEM. I REPORTED IT TO CHRYSLER AND HTYE DID NOT RESPOND. WHEN I TOLD MY STORY ABOUT HOW SCARY THIS WAS TO SOMEONE ELSE THEY SAID THAT ANOTHER LADY HAD THE SAME ISSUE AND NO ONE WOULD FIND HTE PROBLEM. I HAD KIDS IN MY CAR WHEN IT STOPPED ONCE IT WAS SCARY TO BE GOING 75 AND THE CAR DIE JUST DIE. IT WOULD NOT RESART AT FIRST SO OF COURSE A MECHANIC TOOK ADVANTAGE OF ME CHARGING ME 600 DOLLARS FOR A NEW STARTER AND NEW BATTERY. GUESS WHAT IT HAPPEN AFTER THESE NEW ITEMS WERE REPLACED. AGAIN CHRYSLER THE MANUFACTURER NO RESPONSE. I DECIDED TO TRADE IN MY CAR IT WAS TOO SCARY SHOULDN'T SOMEONE INVESTIGATE THIS THING IS EE CARAVANS EVERYWHERE AND I FEEL SORRY FOR THE CHILDREN SOMEONE MAY NOT BE AS LUCKY AS I WAS THREE TIMES. AN INEXPERIENCED DRIVER WOULD NOT HAVE BEEN ABLE TO STOP LIKE I DID AT THAT SPEED. I WAS LUCKY BUT HAD THE EXPERIENCE TO STOP. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE DOES DIE.
Jun 23, 2005
VISIBILITY,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
AIRBAG LIGHT STAYS ON, HORN INTERMINTENT, WIPERS INTERMINTENT. *AK
Mar 19, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHILE TRAVELING ABOUT 45 MPH ANOTHER VEHICLE SUDDENLY STOPPED ON THE HIGHWAY CONSUMER APPLIED THE BRAKES BUT PEDAL WENT TO THE FLOOR. CONSUMER AVOIDED THE OTHER VEHICLE BY SKIDDING INTO A DITCH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND BACK INJURIES,BUT REFUSED TO GO TO THE DOCTOR FOR MEDICAL ATTENTION. VEHICLE WAS TOWED TO CONSUMER'S RESIDENCE.*AK
Dec 06, 2004
AIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. CONSUMER WAS UPSET THAT THE DEALER GAVE HER AN APPOINTMENT FOR 3:00 PM ON NOVEMBER 16, 2004. AFTER WAITING SHE WAS TOLD THAT DEALER WAS NOT ABLE TO SEE HER, AND SHE NEEDED TO GO TO THE DEALER THAT MODIFIED HER VEHICLE FOR THE HANDICAPPED.*AK
Nov 18, 2004
STEERING,POWER TRAIN
1 complaint
WHILE DRIVING AT 45 MPH THE STEERING PUMP FAILED, CONSUMER LOST THE CONTROL, BUT WAS ABLE TO PULL OUT OF THE ROAD. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP, MECHANIC DETERMINED STEERING PUMP HAD TO BE REPLACED. *AK ALSO, AT 50,000 MILES, TRANSMISSION FAILED WHILE DRIVING. *LA
Jul 15, 2004
AIR BAGS,EQUIPMENT
1 complaint
I HAVE A 1999 DODGE CARAVAN THAT HAS ALREADY HAD ONE CLOCKSPRING REPLACED IN IT. I PAID FOR THIS OUT OF MY POCKET, SINCE IT HADN'T BEEN RECALLED. THAT WAS ABOUT 1 YEAR AGO. NOW, THE AIRBAG LIGHT KEEPS COMING ON AGAIN AND WILL MAKE A RINGING NOISE - JUST AS IT STARTED THE LAST TIME. THIS IS UNDOUBTEDLY A PROBLEM WITH THE PART. WHY HASN'T DODGE RECALLED THE 99 MODELS? *JB
Mar 07, 2004
STEERING,UNKNOWN OR OTHER
1 complaint
THE WINDSHIELD WIPERS FELL OFF THE CAR. THE THERMOSTAT FAILED. THE WINDSHIELD WIPERS FELL APART. THE STEERING BELT FELL OFF. THE SPEED SENSOR WENT. THE STEERING BELT AND ALTERNATER BELT AND PULLEY SYSTEM FELL OFF DOING 70MPH. THE BACK BREAKS HAD RUST BUILD UP. THIS ALL HAPPENED IN THE FIRST THREE MONTHS I'VE OWNED THE CAR.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
VEHICLE EXPERIENCED AN ELECTRICAL DEFECT. WHILE RAINING INTERIOR LIGHTS FAILED. ALSO, THERE WAS A BRAKE PROBLEM. WHILE TRAVELING 30-35 MPH BRAKES WERE APPLIED, PEDAL WENT STRAIGHT TO THE FLOOR, AND VEHICLE HIT ANOTHER VEHICLE IN FRONT. INSURANCE CO. HAD VEHICLE TOWED SO THAT THEY COULD INSPECT THE DEFECT.*AK
Oct 21, 2003
ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
1999 DODGE GRAND CARAVAN VIN: [XXX] THIS VAN IS A LEMON FROM DAY 1. I HAVE CONTACTED CHRYSLER, OWNER OF LANDMARK DODGE IN GA, MEDIATION, ARBITRATION, CONSUMER ACTION LINE, AND ANY OTHER PERSON THAT WOULD LISTEN. THIS VAN HAS QUIT ON ME AT LEAST EIGHT TIMES. SOMETIMES ON RURAL ROADS. SEVERAL TIMES ON A MAJOR HIGHWAY. THE LAST MAJOR INCIDENT OCCURRED ON FATHER'S DAY WITH SIX FAMILY MEMBERS INSIDE THE VEHICLE. THERE WAS NO WARNING BEFORE IT QUIT. IT WOULD NOT STARTAFTERWARDS. WE WERE ON A BUSY HWY 19/41 IN JONESBORO. SEVERAL OTHER TIMES, I LOST MY SPEEDOMETER, AND COULD NOT ACCELERATE. I HAVE HAD CHECK ENGINE LIGHTS, LEAKY DOORS, INOPERABLE WINDOW MOTORS, HALTED INTERMITTENT WINDSHIELD WIPERS, SLUGGISH LOCKS, ETC. I WANTED TO KEEP MY VEHICLE. HOWEVER, IT IS VERY UNSAFE. I CANNOT AFFORD TO TRADE IT IN. THAT WAS NOT MY INTENTION WHEN I PURCHASED IT.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 30, 2003
FUEL SYSTEM, GASOLINE,SEAT BELTS,TIRES
1 complaint
GASOLINE SMELL IN PASSENGER COMPARTMENT, TIRES NEEDED TO BE REPLACED, CAR MILEAGE PLUMMETED. *MR DEALER FOUND INJECTOR LEAKING AND REMOVED AND REPLACED PLEMUIN AND REPLACED INJECTOR. SEAT BELT INSTALLED INCORRECTLY. ALL TIRES WERE UNDER PRESSURE. *TT *JB
Jun 17, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
AIR BAG LIGHT ILLUMINATED/ PROBLEMS WITH CLOCKSPRING. CONSUMER HAD NO HORN AND NEED HER BRAKES REPAIRED AS WELL. *MR PH
May 27, 2003
SERVICE BRAKES, AIR,POWER TRAIN,EQUIPMENT
1 complaint
I NOTIFIED THE FIRST INCIDENT TO THE DEALER ABOUT ITS SPEED SENSOR, OVER THE PHONE, WHICH BLEW AWAY JUST AFTER THE TWO WEEKS OF BUYING THIS CAR FROM HIS SHOWROOM. LAST MONTH, THE BREAK WENT BAD AND WERE NOT COVERED UNDER THE WARRANTY, I HAD TO END UP REPLACING THE ROTOR AND COMPLETE BRAKE SET, PAYING AROUND $300 FROM MY POCKET, FROM A MIDAS IN PENNSYLVANIA. THE THIRD INCIDENT WAS MOST DANGEROUS, AND DON'T KNOW HOW I SAVED THE LIFE OF MY TWO LITTLE KIDS INCLUDING THE ONE WITH 11MONTHS INFANT BABY, THE AUTOMATIC TRANSMISSION BLEW AWAY WHILE DRIVING NORMALLY AND LOST CONTROL ON THE DOWNHILL, IN THE CITY OF NORRISTOWN, SINCE ITS BREAK AND THE ENTIRE SYSTEM WENT OFF DUE TO THE FAILURE OF AUTOMATIC TRANSMISSION AND I EVENTUALLY TOOK A GREAT RISK OF PULLING THE CAR ALL BE MYSELF ON THE SIDEWALK AND SOMEHOW PROTECTED EACH OF MY FAMILY MEMBERS. THIS CAR IS PROVEN TO BE VERY UNSAFE AND DOES NOT WORTH THE LIFE OF MY KIDS AND MY FAMILY. I SINCERELY REQUEST TO HELP ME HAVE MY MONEY BACK AT THE EARLIEST. THE DEALER IS VERY RUDE AND ROUGH OVER THE PHONE AND DOES NOT LET ME SPEAK AT ALL. IT TOOK ME SEVERAL YEARS TO SAVE THIS MONEY TO BUY THIS CAR BUT THE DEALER HAS REALLY DECEIVED ME BY GIVING A FAULTY CAR. IT SEEMS TO ME THAT THIS CAR DID NOT UNDERGO FOR ANY KIND OF SAFETY INSPECTION AS LONG AS IT WAS SITTING IN HIS SHOWROOM AND I AM VERY AFRAID OF DRIVING NOW. *TR
Jan 09, 2003
TRAILER HITCHES
1 complaint
VEHICLE WAS IN A T-BONE ACCIDENT AND THE REAR WHEEL FELL OFF UPON IMPACT. ON INSPECTION OF THE VEHICLE, THE DEALERSHIP NOTICED THAT THE REAR CASTING THAT HOLDS THE WHEEL ASSEMBLY HAD CRACKED OVER TIME, WHICH CAUSE THE REAR WHEEL TO COME OFF. PLEASE PROVIDE MORE DETAILS. TS
Dec 20, 2002
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
1999 DODGE CARAVAN: STRONG FUEL ODERS ENTER CARGO/PASSENGER AREA OF VEHICLE - ODERS ALSO NOTICIBLE OUTSIDE OF VAN. FUMES ARE POTENTIAL FOR SPONTANIOUS COMBUSTION. ALSO, EXPOSURE TO GAS FUMES (DURING EXTENDED TRIPS AND OVER CUMULATIVE TIME) CAN BE HARMFUL TO MAJOR ORGAN COMPONENTS WITHIN THE HUMAN BODY - ESPECIALLY TO DEVELOPING INFANTS. A FORMER COMPLAINT WAS SUBMITTED USING ODI ID: 748730 SURROUNDING DATE: 09/06/2001. "COMPONENT: FUEL: FUEL TANK ASSEMBLY: TANK SUMMARY: SMELL GASOLINE COMING FROM THE FUEL TANK, A SMALL AMOUNT OF GAS WAS LEAKING DOWN THE SIDE OF THE FUEL TANK, DUE TO THE ROLLOVER VALVE WAS LEAKING ON THE FUEL TANK, REPLACE FUEL TANK." THE CONCLUSION LEADS THE READER TO BELIEVE THERE'S POTENTIAL FOR IGNITION IF VEHICLE SHOULD BE IN PROXIMITY OF AN UNEXTINGUISHED CIGGARETTE, EX: AT A STOP LIGHT ONCE A DRIVER/PASSENGER IN PROXIMITY PLUCKS A BUTT NEAR VEHICLE. THE FINDINGS ALSO LEAD THE READER TO BELIEVE THE ROLL OVER VALVE WILL FAIL WHEN CAPSIZED CONTRIBUTING TO CATISTROPHIC IGNITION/EXPLOSION.
Dec 18, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
WHEN PASSING THROUGH A CHANNEL OF WATER GOING IN A DIRECTION SERPENTINE BELT CAME OFF. OWNER HAD TO FORCE WHEEL TO KEEP FROM COLLIDING WITH A FENCE. ALSO, BRAKES BECAME INOPERATIVE ONCE WATER HAD SETTLED IN. PLEASE DESCRIBE DETAILS. *AK
Aug 19, 2002
STEERING,SUSPENSION,EQUIPMENT
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Jul 31, 2002
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
SEAL AROUND WINDSHIELD IS LEAKING, CAUSING ELECTRICAL SHORTS IN VEHICLE. DEALER CANNOT REMEDY THE PROBLEM.*AK THE WATER DROPS ONTO THE COMPUTER CONTROL AND CAUSES ALL INSTRUMENTS TO WORK IRRADICALLY ON THE DASH BOARD. CONSUMER FEELS THE MAIN CONTROLS SHOULD BE SHIELDED FROM WINDSHIELD LEAKS. ALSO, THE HEADLIGHTS AND TAIL LIGHTS WENT OUT. *JG
Jul 01, 2002
SERVICE BRAKES, HYDRAULIC,SEAT BELTS
1 complaint
BRAKE ROTORS ARE WARPED, AND SEATBELT RETRACTOR WILL NOT RELEASE. *AK
Feb 07, 2002
TIRES,UNKNOWN OR OTHER
1 complaint
VAN HAS A FOLDER OF REPAIR WORK 2-3 INCHES THICK, AND HAS HAD TIRE FAILURE ON THE FREEWAY, BUT I DO NOT HAVE THE RECEIPT AVAIL. AT THIS MOMENT. *AK
Nov 09, 2001
VISIBILITY,INTERIOR LIGHTING
1 complaint
DRIVER'S SIDE WINDOW WOULD NOT GO DOWN. IT WAS INTERMITTENT. INTERIOR LIGHTS WOULD COME ON, AND THEN THEY WOULD NOT COME ON. ALSO, WHILE DRIVING IN RAIN REAR VIEW MIRROR WOULD NOT ADJUST. CONSUMER WAS CONCERNED THAT HEADLIGHTS MIGHT GO OUT WHILE ON HIGHWAY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Aug 02, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHENEVER TRYING TO PUT VEHICLE INTO GEAR VEHICLE WILL, WITHOUT NOTICE, ACCELERATE EVEN WHILE CONUSMER HAS FOOT ON THE BRAKE. AK INTERLOCK SYSTEM WAS NEVER INSTALLED ON VEHICLE, CONSUMER STATES HE CAN MOVE THE GEAR LEVER AT ANY TIME. *SLC
Jun 08, 2001
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
CONSUMER WAS TRAVELING 60- 70MPH AND VEHICLE STARTED SHIMMYING WHEN BRAKES WERE APPLIED. DEALER CHANGED ROTORS/SHAVED/ ROTOR/ CHANGE PADS, AND ALIGNED VEHICLE. ALL 4 THINGS WERE DONE TO RECTIFY PROBLEM, NO REMEDY.*AK
Apr 27, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,EQUIPMENT
1 complaint
CONSUMER STATES THAT ENGINE MAKES LOUD NOISE AND IT IDLES ERRATICALLY, VEHICLE HAS STALLED WHILE TRAVELLING 60 MPH, ON ONE OCCASION, DEALER FOUND THAT A PISTON HAD FAILED, HOWEVER PROBLEM STILL EXIST. BRAKES SQUEALED, DEALER CLEANED AND SANDED PADS AND ROTORS. VEHICLE SHOOK AT SPEEDS ABOVE 70 MPH, DEALER BALANCED AND ROTATED TIRES. CONSUMER SMELLED STRONG ODORS THROUGH THE VENTILATION SYSTEM. PASSENGER SIDE SLIDING DOOR INOPERABLE. ALTERNATOR BELT CAME APART. ACCELERATOR RATTLES. VEHICLE EXPERIENCES DECELERATION. CARPET BUCKLES. *SLC
Oct 13, 2000
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING 70 MPH VEHICLE WILL COMPLETELY SHUT DOWN WITHOUT WARNING, THIS PROBLEM ALSO OCCURS WHILE VEHICLE IS STOPPED AT TRAFFIC LIGHTS. DEALER REPLACED THE IAC MOTOR AND CRANKSHAFT SENSOR WHICH DID NOT CORRECT THE PROBLEM. *AK
Sep 22, 2000
TIRES,WHEELS
1 complaint
WAS DRIVING & DROVE OVER A SMALL BUMP. THIS CAUSED 2 TIRES TO BLOWOUT ON THE HIGHWAY. ALSO, NOTICED THAT A WHEEL WAS SPLIT AFTER STOPPING VEHICLE & CHECKING. TOOK BOLTS OFF & THE WHEEL FELL APART. ADVISED BY 2 AUTO EXPERTS THAT THE WHEEL SHOULD NOT HAVE SPLIT, BUT CHRYSLER REFUSES TO ACCEPT RESPONSIBILITY. *AK *ML
Apr 13, 2000
POWER TRAIN,EQUIPMENT
1 complaint
THE AIR COMPRESSOR CAN BE HEARD EVERY 3 TO 5 SECONDS WHILE THE VEHICHLE IS BEING DRIVEN. IT STARTED AT 200 MILES THE DEALERSHIP WONT EVEN LOOK AT IT, THEY JUST KEEP SAYING ITS NORMAL. AN INDEPENDANT SAID THAT IT SHOULD NOT MAKE THAT MUCH NOISE. YOU CAN ALSO HEAR WHEN THE COMPRESSOR DOOR OPENS AND CLOSES AND TURN IT ON AND OFF. THE BRAKES MAKE A KNOCKING NOISE WHEN YOU APPLY THEM IN SLOWER TRAFFIC. THE TRANSMISSION SLIPS IN TRAFFIC AROUND 40 TO 50 MPH AND THEN WHEN YOU BEGIN TO ACCELERATE AGAIN. *AK
Apr 03, 2000
POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
FRAME IS BENT/ REAR AXLE IS OFF BY 30 DEGREE, AND TRANSMISSION IS GOING OUT, CAUSING THE VEHICLE TO STALL.THERE IS A LOUD KNOCKING NOISE COMING FROM THE VEHICLE. ALSO, REAR TAILGATE WILL NOT OPEN. DEALER CAN'T DETERMINE THE CAUSE. *AK
Nov 23, 1999
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE VAN WAS PARKED ON A FLAT SURFACE, WITH THE IGNITION OFF, GEAR IN PARK, VAN ROLLED BACKWARDS ABOUT 100 FEET, CRASHED THROUGH A FENCE AND HIT A MOBILE HOME BEFORING COMING TO A STOP. OWNER HAS BEEN EXPERIENCING PROBLEMS WITH KEY BEING STUCK IN IGNITION, AND KEY WAS STUCK AT THIS TIME. VAN IS BEING HELD BY DEALERSHIP. PLEASE PROVIDE FURTHER DETAILS. *AK
May 14, 1999
Frequently Asked Questions
How many problems does the 1999 DODGE Caravan have?
The 1999 DODGE Caravan currently has 574 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1999 DODGE Caravan?
The most common problems reported for the 1999 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1999 DODGE Caravan problem data come from?
All problem and complaint data for the 1999 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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