2000 DODGE Caravan Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
526
Complaints Reported
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Complaints by Component
POWER TRAIN
78 complaints
ON AUG. 19 MY HUSBAND HEARD A VERY FAINT "PING" ABOUT A 2 MILES FROM HOME. NOTHING SEEMED TO BE WRONG AND HE FELT IT MUST HAVE BEEN SOMETHING MOVING AROUND IN THE CAR. ON AUG. 20, AFTER DRIVING SEVERAL MILES, I HEARD WHAT SOUNDED LIKE SOMETHING UNDER THE HOOD SELF-DESTRUCTING, THE ODOMETER AND RPM GAUGE WENT WACKY, AND I HAD NO POWER. I WAS FORTUNATE TO BE PERHAPS 50 YARDS FROM AN AUTO SERVICE CENTER AND COASTED INTO THE DRIVEWAY LEAKING FLUID AND FLINGING PARTS. THE TRANSMISSION HAD BLOWN APART. HAD I BEEN ON A FREEWAY I WOULD LIKELY HAVE BEEN KILLED OR KILLED SOMEONE ELSE. FROM TALKING TO MECHANICS IT SEEMS THAT THIS IS A WELL KNOWN DEFECT AND DODGE MANUFACTURED TRANSMISSIONS WERE NOT MODIFIED, BUT THERE HAS BEEN NO RECALL. WE WERE TOLD THAT AFTER MARKET PARTS FROM ANOTHER COMPANY HAD THE PROBLEM ADDRESSED. (WHAT RECOURSE DO WE HAVE. CAN WE EVER EXPECT DODGE TO PAY FOR A REMANUFACTURED TRANSMISSION?) NOTE: THE MILEAGE AND SPEED ARE APPROXIMATE. *TR
Aug 21, 2012
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 2 MPH THE CONTACT SUDDENLY NOTICED A LOUD NOISE COMING FROM UNDER THE VEHICLE. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE TRANSMISSION FLUID WAS HEAVILY LEAKING ONTO THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TRANSMISSION PIN. THE VEHICLE HAD NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 92000.
Mar 15, 2010
MY 4 CHILDREN WERE IN MY VAN WHILE IT WAS PARKED AND MY 5 YR OLD GOT INTO DRIVERS SEAT AND PULLED GEAR SHIFT IN REVERSE AND VAN ROLLED DOWN DRIVEWAY, ACROSS ROAD, AND OVER AN EMBANKMENT AND IT TOTALED THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED, THE GEAR SHIFT SHOULD NOT HAVE MOVED WHILE IT WAS IN PARK WITHOUT THE BRAKES BEING APPLIED TO GET IT OUT OF GEAR. MY DAUGHTER HAD TO HAVE STITCHES AS A RESULT OF THIS ACCIDENT. THEY COULD HAVE BEEN KILLED. *TR
Aug 30, 2009
2000 DODGE CARAVAN WITH ONLY 56,000 MILES HAD TO BE TOWED BECAUSE THE TRANSMISSION BROKE DOWN AND HAD TO BE REPLACED FOR A TOTAL OF $$2250.00. THEN ON 1/11/06 IT HAPPENED AGAIN. WE HAD TO HAVE A NEW TORQUE CONVERTER PLUS ALL THE OTHER PARTS REPLACED AGAIN. WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO THE MANUAL AND IT HAD TO BE FIXED AT THE CLOSEST TRANSMISSION REPAIR SHOP. I HAVE CONTACTED DODGE ABOUT THIS, AND THEY HAVE DENIED ANY RESPONSIBILITY AND REFUSED TO HEAR OF THIS COMPLAINT. THE MECHANIC RUTLAND TRANSMISSIONS (281) 350-1365 TOLD US THAT HE SEES MANY OF THESE DODGE CARAVANS WITH THE SAME PROBLEM. HE TOLD US THAT HE SEES MANY OF THESE VANS WITH SIMILAR TRANSMISSIONS NEEDING REPLACEMENTS THAT GO BAD AROUND THE TIME THAT MINE DID. THIS IS REALLY A HORRIBLE PROBLEM THAT DODGE WILL NO REALIZE. WHAT CAN BE DONE WITH THIS KIND OF PROBLEM THAT SEEMS TO HAPPEN RIGHT AFTER THE VAN IS PAID FOR. WE DID NOT GET THE EXTENDED WARRANTY THINKING THAT NOTHING LIKE THIS WOULD EVER HAPPEN. *AK CAN YOU HELP? I WOULD APPRECIATE THIS VERY MUCH. I CAN FAX THE REPAIR INVOICES IF YOU NEED THEM. THIS IS WHY PEOPLE ARE GOING WITH JAPANESE CARS WHICH PROVE THAT AMERICAN ISN'T AS DEPENDABLE.
Jan 27, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT PRIOR WARNING. THE TRANSMISSION PIN FELL OUT AND TRANSMISSION LOCKED, CAUSING THE VEHICLE TO STALL. THE VEHICLE RECEIVED REGULAR AND ROUTINE MAINTENANCE. THE ROAD CONDITIONS WERE CLEAR WITH NO ROAD HAZARDS OR DEBRIS. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER DETERMINED THE TRANSMISSION PIN FELL OUT WITHOUT INSPECTING THE VEHICLE. *AK
Jan 12, 2006
+ 73 more complaints for this component
ENGINE AND ENGINE COOLING
54 complaints
EVERY TIME THIS VEHICLE IS TO BE SERVED FOR SMOG CHECK RENEWAL, THE CHECK ENGINE LIGHT BECOMES AN ISSUE. FOR 2014 I SPENT MONEY IN REPAIRS DEALING WITH A NEW EGR VALVE. THE PROBLEM STOPPED AND PASSED SMOG CHECK. THIS YEAR 2016 I AM HAVING THE SAME PROBLEM. ALL AREAS OF SMOG HAVE PASSED IN THE SMOG TEST EXCEPT THAT RESULTS SHOW A "NOT READY " OBD II SYSTEM. DO THIS MEANS THAT EVERY YEAR THIS VAN IS DUE FOR SMOG CHECK I HAVE TO KEEP BUYING A NEW EGR VALVE OR SPEND MONEY IN THE EMISSION SYSTEM REPAIRS BECAUSE THE EMISSION SYSTEM IS FAULTY BY MAKING? AREAS SHOWING AS NOT READY ARE CATALYST, OXYGEN SENSOR, EGR AND OR VVTVSYSTEM. PLEASE ADVISE. MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 25, 2016
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT ON THE VEHICLE FELL OFF FIVE TIMES LAST MONTH. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER SHE DROVE THROUGH A PUDDLE OF WATER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC EACH TIME THE FAILURE OCCURRED AND WAS TOLD THE PULLEYS WORKED FINE, BUT THAT THE FAILURE WAS CAUSED BECAUSE THERE WAS NO SHIELD COVERING THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT LOST THE ABILITY TO CONTROL THE STEERING WHEEL AND IT BEGAN TO OVERHEAT WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 172,000.
Apr 02, 2012
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE SERPENTINE BELT FAILED TWICE IN TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE WEATHER WAS COLD AND SNOWY. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM, BUT THAT THERE WAS NO REMEDY AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.
Feb 29, 2012
SERPENTINE BELT CAME OFF. I HAVE HAD THIS VEHICLE SINCE 2002, PROBLEM DIDN'T OCCUR TILL MID-2010. SINCE THEN THE BELT HAS CAME OFF AT LEAST 5 TIMES OR MORE. SEEMS EVERY TIME IT RAINS. I'VE HAD THE BELT REPLACED, AND EVERYTHING ELSE REPLACED THAT COULD POSSIBLY AFFECT IT. THE MECHANIC TOLD ME HE DOESN'T KNOW WHAT ELSE TO DO. I HAD IT REPAIRED THIS PAST TUES. AND GUESS WHAT YESTERDAY IT CAME OFF AGAIN (ALL OF 5 DAYS). I LOVE MY VEHICLE BUT I'M AFRAID OF IT. WHEN THE BELT COMES OFF EVERYTHING GOES OFF. LUCKILY I'VE BEEN ABLE TO GET OFF THE ROAD (SO FAR). LOOKED ON THE INTERNET AND THIS IS A COMMON PROBLEM. WHAT DOES IT TAKE -SOMEONE TO DIE BEFORE A RECALL WILL HAPPEN AND A SOLUTION?? THIS IS VERY COSTLY IN REPAIR BILLS/TOW BILLS AND SO FORTH. PLEASE DO SOMETHING. *KB
Nov 28, 2011
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD CONTINUOUSLY FRACTURE AND WAS REPLACED OVER TEN TIMES BUT TO NO AVAIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE CONTINUAL FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 220,000.
Mar 09, 2011
+ 49 more complaints for this component
AIR BAGS
52 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Aug 10, 2018
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN THE AIR BAG CLOCK SPRING RECALL, BUT NOT NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE NHTSA CAMPAIGN NUMBER FOR THE CLOCK SPRING RECALL WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,194.
Oct 11, 2016
***BLF NOTE CALL CONSUMER TO GET MORE INFO*** MY MOTHER BOUGHT BRAND NEW MIN VAN FROM DODGE, SHE HAS FOR 8 MONTHS. SHE DROVE IN COUNTY ROAD. SHE HIT POTHOLE IN 40 MPH THEN AIR BAG BLEW UP. SHE NOT ABLE TO SEE ROAD WHEN AIR BAD BLOW UP, THAT CAUSE VAN RUN OFF RIGHT SIDE SHOULDER. COUNTY ROAD HAVE A LOT CURE. VAN HAS NOT HIT TILL, SHE CAN NOT SEE ROAD AND WHEEL GO STAY STRAIGHT WHILE ROAD IS CURE. SHE HAVE CLAIM TO DODGE TWICE AND STILL DENY. SHE LOST EVERYTHING. I GAVE HER MY OLD TRUCK FOR HER TO DRIVE. I AND MY MOTHER HAVE TALK WITH INSURANCE TO FIND OUT WHAT GOING ON. HE SAY IT HAVE TO WAIT FOR RECALL. SO NOW THIS RECALL AIRBAG FINALLY COME OUT. SHE HAVE TO GO HOSPITAL BECAUSE HER HEAD HIT BY STEEL WHEEL. *TR
Feb 01, 2015
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CONTUSION ON THE SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS WERE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Apr 24, 2014
DRIVERS AIRBAG CAME OUT FOR NO REASON...ONLY DOING 10MILES A HOUR. *JS
Apr 17, 2012
+ 47 more complaints for this component
SUSPENSION
36 complaints
STRUT TOWERS IN ENGINE COMPARTMENT RUSTED THROUGH ESPECIALLY ON THE RIGHT. I'VE BEEN TOLD BY A MECHANIC AND OTHERS THAT THE STRUT TOWER MAY FAIL COMPLETELY AND PUSH UP THROUGH THE HOOD, CAUSING ACCIDENT AND INJURY TO DRIVER (ME).
Apr 23, 2017
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SHOCKS WERE COVERED WITH RUST AND CAUSED THE SUSPENSION TO COLLAPSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
May 19, 2014
THE FRONT DRIVER'S SIDE SHOCK TOWER IS ALMOST COMPLETELY RUSTED THROUGH, CAUSING A SERIOUS DANGER TO ME AND MY FAMILY. THE PROBLEM HAS BEEN PROGRESSING RAPIDLY. *TR
Dec 28, 2013
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THE STRUT TOWER ON THE FRONT DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE COMPLETELY CORRODED AND RUSTED. THE CONTACT WAS MADE AWARE OF THE FAILURE WHEN THE VEHICLE WAS TAKEN FOR BODY WORK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS A MANUFACTURING DEFECT AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 141,000.
Jul 15, 2011
I TOOK THE CAR TO GET THE OIL CHANGE AND THE MECHANIC BROUGHT TO MY ATTENTION THAT THE STRUT MOUNTS WERE RUSTED AND THAT IT WAS DANGEROUS TO DRIVE WITH CAR IN THIS CONDITION. I THEN CHECKED ON THE COST OF GETTING THIS REPAIRED AND THE COST ARE HIGH FROM 500.00 TO 1000.00 DOLLARS I DON'T UNDERSTAND HOW THE BODY OF THE CAR GIVES OUT BEFORE THE ENGINE OR TRANSMISSION. THE CAR HAS 175,00 MILES AND STILL RUNS GREAT BUT THE MAIN BODY COMPONENTS ARE FAILING. THE MECHANIC SUGGESTED GETTING ONLINE AND FILING COMPLAINT WITH THE GOVERNMENT. *TR
Jun 26, 2011
+ 31 more complaints for this component
SERVICE BRAKES, HYDRAULIC
36 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A SQUEAKING SOUND IN THE FRONT DRIVERS SIDE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE BRAKE PADS NEEDED TO BE REPLACED. AFTER THE BRAKE PADS WERE REPLACED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE TECHNICIANS STATED THE SOUND WAS CAUSED BY THE BRAKES AND WAS DUE TO THE DESIGN OF THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Jun 22, 2011
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS DRIVING AND WHEN HE ATTEMPTED TO SLOW DOWN, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKE FLUID PIPE WAS CORRODED AND THE BRAKE FLUID LEAKED OUT. THE VEHICLE WAS BEING REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 170,000.
May 06, 2011
BRAKE LINES FAILED ON 2000 DODGE CARAVAN. CONSUMER THINKS THAT THIS PROBLEM SHOULD BE A RECALL. *NJ WHEN THE CONSUMER BACKED OUT OF HIS DRIVEWAY, HE LIGHTLY APPLIED THE BRAKES AND THE PEDAL WENT SOFT AND THERE WAS VERY LITTLE BRAKING CAPABILITY. FLUID WAS FOUND ON THE GROUND . FURTHER INSPECTION SHOWED ONE OF THE BRAKE LINES HAD RUSTED THROUGH AND THE OTHER WAS SEVERELY RUSTED. THE CORROSION WAS LIMITED TO THE STEEL TUBING DIRECTLY ADJACENT TO THE STAINLESS STEEL FLEX LINES. *JB
Oct 31, 2008
I OWN A DODGE BRAUN ENTERVAN.IN THE DESIGN OF THIS VAN BRAUN CUTS OUT THE FLOOR TO LOWER IT 10 INCHER.THE BRAKE LINES ARE REPLACED AND ARE LOCATED UNDER THE LOWERED FLOOR.THE QUALITY OF THE NEW BRAKE LINES ARE INFERIOR AND RUST THROUGH CAUSING COMPLETE BRAKE FAILURE. I TRIED TO TELL BRAUN OF THE PROBLEM BUT THEY WOULD NOT RETURN MY PHONE CALLS. *NM
Nov 06, 2005
WHEN I TOOK THE CAR IN FOR TIRE REPLACEMENT, THE TIRE PEOPLE SHOWED ME A LEAK ON BOTH REAR BRAKE CYLINDERS. THE FRONT BRAKE CYLINDER NOW ALSO HAS A SMALL LEAK FROM THE GASKET. THE MINIVAN HAS 25,000 MILES ON IT AND WAS PURCHASED DECEMBER 2000. IT IS DRIVEN ON GOOD SUBURBAN ROADS.
May 12, 2005
+ 31 more complaints for this component
STEERING
29 complaints
WHILE DRIVING DOWN THE HIGHWAY IT STARTED TO RAIN AND THE POWER STEERING FAILED FOR UNKNOWN REASONS. THE HEATER FAN STOPPED WHICH MADE IT IMPOSSIBLE TO CLEAR THE WINDOWS, THE VEHICLE QUICKLY OVERHEATED, THE LOW BATTERY LIGHT CAME ON. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MUCH DIFFICULTY AND DISCOVERED THE POWER STEERING BELT HAD DROPPED OFF. THIS HAS HAPPENED REPEATEDLY EVERY TIME IT RAINS EVEN A LITTLE BIT AND IS VERY MUCH A SAFETY HAZARD. IT HAS MADE THE VEHICLE VERY UNRELIABLE. MERELY RECONNECTING THE BELT IS NOT A SOLUTION TO THIS ISSUE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THE PROBLEM. *TR
Nov 10, 2013
PURCHASED USED 2000 CARAVAN W/90,000 MILES. WARRANTY EXPIRED IN 2003 AND BECAUSE OF MILEAGE. PROBLEM: BELT SLIPS OFF WHEN IT RAINS, CAUSING POWER STEERING TO NOT WORK, MECHANIC SAYS IT CAN DESTROY ENGINE IF YOU CONTINUE TO DRIVE W/BELT OFF. HAD BELT PUT BACK ON 5 TIMES. WON'T DRIVE WHEN IT'S WET OUT, PLAN TO PURCHASE THIS "KIT" NEEDED IN ORDER TO STOP BELT SLIPPING OFF. KIT IS EST. $600, PLUS LABOR COST. I KEEP WONDERING WHAT DID PRIOR OWNER DO FOR THIS PROBLEM. *TR
Jun 22, 2011
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPINDLE BROKE ON THE TIE ROD CAUSING THE WHEEL TO BUCKLE UNDERNEATH, AS A RESULT SHE LOST CONTROL AND THE VEHICLE ROLLED OVER. A POLICE REPORT WAS FILED. FOUR PEOPLE IN THE VEHICLE SUSTAINED INJURIES. THE CONTACTED STATED THAT THEY ALL SUFFERED INJURIES ON THEIR KNEES, BACK AND NECK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Apr 28, 2011
I OWNED 2000 DODGE INTREPID 3.2L VEHICLE(MILEAGE-106000). STEERING WHEEL LOF MY VEHICLE LOST ITS CONTROL ON WHEELS,WHILE I WAS DRIVING MY CAR ON I75(TRYING TO CHANGE LANE).I HEARD CRUNKING SOUND AND SOMEHOW MANGED TO PULL THE VEHICLE TO THE SHOULDER.I TOWED THE VEHICLE TO MAINTAINENCE SHOP AND CAME TO KNOW THAT RACK AND PINION SYSTEM GOT BROKE DOWN AND NEEDS TO BE REPLACED.I WAS REALLY LUCKY ENOUGH TO BE SAVED. HOW CAN I TRUST THIS VEHICLE LATER ON,EVEN THOUGH I REPLACE THE RACK AND PINION SYSTEM.I FOUND SO MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS MODEL VEHICLE IN THIS WEBSITE.MANUFACTURER SHOULD BE THE RESPONSIBLE FOR THESE DEFECTS? IF THE GOVERNMENT DOESN'T TAKE NECESSARY ACTION IT WOULD LEADS TO FATAL ACCIDENTS IN FUTURE.
Jun 12, 2007
TL* - THE CONTACT STATED THAT WHILE DRIVING THE 2000 DODGE CARAVAN AT 25 MPH AND THEN YIELDING TO MAKE A RIGHT TURN THE VEHICLE BEGAN TO MAKE A SWOOSHING NOISE AND THEN THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY LIGHT TURNED ON. THE CONTACT MANEUVERED THE VEHICLE INTO A PARKING LOT. THE CONTACT HAD THE VEHICLE TOWED BECAUSE IT WAS HARD TO STEER AND THE BATTERY LIGHT WAS ON. *AK UPDATED 03/19/07.*JB
Jan 22, 2007
+ 24 more complaints for this component
SEAT BELTS
23 complaints
2000 DODGE MINI VAN. CONSUMER WRITES IN REGARDS TO SEAT BELT MALFUNCTION. *SMD THE CONSUMER STATED THE SEAT BELT BECAME TOO TIGHT AROUND A CHILD PASSENGER. THE SEAT BELT HAD TO BE CUT ON 2 SEPARATE OCCASIONS.*JS THE CONSUMER STATED THE POWER CONTROL MODULE BOX MALFUNCTIONED. THE VEHICLE WOULD CUT OFF AND THE ENGINE WOULD REV UP TO 3,000 RPMS. *JS
Mar 09, 2018
CPSC: 200 DODGE CARAVAN: CONSUMER STATES SEAT BELT IS JAMMED. *SS UPDATED 05/25/16*LJ; UPDATED 04/27/18*JB *TR
Nov 13, 2015
SEAT BELTS WILL NOT RELEASE. *TR
Jun 22, 2011
THE CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. DRIVER'S SEAT BELT FAILED TO RETRACT. AS A RESULT, THE CONSUMER'S HEAD HIT THE STEERING, AND CONSUMER SUSTAINED MILD BRUISES. *AK *SC
Feb 19, 2004
I HAVE A 2000 DODGE CARAVAN AND HAVE READ THE ARTICLES CLAIMING THE BELTS TO BE UNSAFE. MY FAMILY HAS SEEN THIS HAPPEN WE HAVE HAD OUR CHILD'S SEATBELT THAT HOLDS HIS CARSEAT IN PLACE COME UNLATCHED AND AT THAT TIME WE COULDN'T FIGURE OUT WHY. NOW THAT WE HAVE READ THE ARTICLES ABOUT IT I UNDERSTAND HOW AND I AM CONCERNED. NOT ONLY IS IT UNSAFE FOR MY CHILD BUT I AM CONTINUOUSLY TURNING AROUND AND CHECKING THE SEATBELT OUT OF CONCERN ALSO AND THIS MEANS I AM TAKING MY EYES OFF THE ROAD. WE HAVE E MAILED CHRYSLER ABOUT THIS AND HAVEN'T GOTTEN A RESPONSE FROM THEM AND I HAVE TALKED TO THE DEALERSHIP ABOUT IT AND THEY JUST SAY THAT WHO EVER IS WRITING THESE ARTICLES ARE BLOWING IT OUT OF PROPORTION. I DON'T THINK BEING CONCERNED ABOUT MY CHILD SAFETY IS GOING OVERBOARD. THANK GOD WE HAVEN'T HAD AN ACCIDENT WHEN MY CHILD'S SEATBELT WASN'T FASTENED OR ANYTHING LIKE THAT BUT I DO WANT TO HAVE SOMETHING DONE ABOUT THESE SEATBELTS. *JB
Feb 17, 2004
+ 18 more complaints for this component
STRUCTURE
22 complaints
2000 DODGE CARAVAN, LEFT STRUT TOWER IS RUSTING OUT TERRIBLY, MUST BE REPLACED WITH STRUT CAP. STRUT CAP IS AVAIABLE THRU C. HRYSLER AND AFTER MARKET, COSTS IS ABOUT $400 TO REPAIR IF STRUT TOWER COMPLETELY RUSTS OUT COULD CAUSE SEVERE DAMAGE TO VEHICLE AND POSSIBLE INJURY TO SOMEONE.
Mar 29, 2011
I WOULD LIKE TO REPORT A MAJOR PROBLEM WITH MY 2000 DODGE CARAVAN THE STRUT HOUSING IS VERY RUSTED OUT THROUGH AND THROUGH AND I HAVE LOOKED ONLINE TO SEE MANY OTHER SIMILAR COMPLAINTS. *TR
Sep 29, 2010
2000 DODGE CARAVAN. DRIVER SIDE STRUT CAP RUSTED THROUGH. THIS IS NOT A NORMAL RUST PATTERN. STILL HAVE A 95 CARAVAN AND STRUT CAPS ARE PERFECT. THE RUST IS SUCH THAT A GOOD BUMP COULD POKE THE STRUT THROUGH THE CAP AND THROUGH THE WINDSHIELD ALSO CAUSING LOSS OF STEERING CONTROL. THIS IS A DANGEROUS SAFETY ISSUE THAT HAS NOT BEEN RECALLED. AGAIN, THIS IS NOT A NORMAL RUST PATTERN AND DODGE IS AWARE OF THE PROBLEM HAVING CREATED REPLACEMENT CAPS WHICH ARE NOT INSTALLED UNDER WARRANTY. DODGE HOWEVER REFUSES RESPONSIBILITY FOR A MANUFACTURER DEFECT AND STEERS CUSTOMERS TO BODY SHOPS. *TR
Sep 20, 2010
STRUT TOWERS RUSTING ON 2000 DODGE CARAVAN. VEHICLE BEGAN WOBBLING SEVERELY WHILE DRIVING ON THE FREEWAY. TOOK IT TO A REPAIR SHOP TO FIND OUT THAT BOTH STRUT TOWERS ARE SEVERELY RUSTED. AFTER RESEARCHING THE INTERNET I FOUND THE TECHNICAL SERVICE BULLETIN, WHICH STATES THIS IS A COSMETIC REPAIR! THIS IS UNBELIEVABLE! THE STRUT TOWER IS COMPLETELY RUSTED AND HARDLY ANYTHING IS HOLDING IT IN PLACE. THOUSANDS OF VEHICLES HAVE BEEN AFFECTED, BUT THERE HAS BEEN NO RECALL? DODGE SHOULD BE REPAIRING THIS FOR FREE. *TR
Jul 10, 2010
STRUT TOWER DRIVERS SIDE - RUST THROUGH -STRUCTURAL FAILURE EMINENT. *TR
Nov 08, 2009
+ 17 more complaints for this component
ELECTRICAL SYSTEM
18 complaints
2000 DODGE CARAVAN. THE KEY IGNITION LOCK FREEZES UP AND (INTERMITTENTLY) WONT MOVE. *MW
Dec 23, 2014
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000. ..UPDATED 12/17/13 *BF THE CONSUMER STATED THE REPAIR WAS MADE. THE INSTRUMENT PANEL WAS REPLACED DUE TO POOR GROUND WIRING. UPDATED 12/18/13
Oct 25, 2013
2000 DODGE CARAVAN INSTRUMENT CLUSTER STOPS WOORKING (SPEDOMETER,FUEL GAUGE ETC) REAR WINDSHIELD WIPER ALSO QUIT FUSE KEEPS BLOWING I HAVE BEEN INVESTIGATING THE SAME COMPLAINT DATING BACK TO 1995 THIS IS A PROBLEM THAT HAS BEEN IGNORED FOR 15 YEARS
Apr 03, 2010
MY 2000 DODGE CARAVAN SPEEDOMETER STOPPED WORKING, DIRECTIONAL INDICATOR STOPPED WORKING, I BELIEVE THAT THERE SHOULD BE A RECALL FOR THIS ISSUE, THIS MIGHT LEAD TO AN FATAL CAR CRASH SINCE THE DRIVER WOULDN'T KNOW THE SPEED THEY WOULD BE GOING AT. *TR
Mar 01, 2010
MY 2000 DODGE CARAVAN SE INSTRUMENT GAUGES/INSTRUMENT DISPLAY SOMETIMES GO DEAD AND THEN OPERATING AGAIN, EVERYTHING FROM THE GAUGES TO THE ELECTRONICS DISPLAY JUST STOP OPERATING BUT THE VEHICLE STILL DRIVES NORMAL. ON VERY HOT DAYS THE PROBLEM SEEMS TO HAPPEN MORE OFTEN THAN USUAL, COULD IT BE A GROUND WIRE PERHAPS OR SOMETHING,THERE ARE NO FUSES BLOWN......PLEASE ADVISE. THANKS MUCH. *JB
Aug 10, 2007
+ 13 more complaints for this component
SEATS
18 complaints
DT: CONTACT STATES THE LEVER ON THE SEAT THAT IS USED TO RECLINE THE DRIVER'S SEAT BROKE. THIS HAPPENED ON 8-16-05. THE DEALER WILL NOT COVER THE COST OF THE REPAIRS. *AK THE CONSUMER COULD NOT AFFORD TO HAVE THE SEAT LEVER FIXED. *NM
Oct 20, 2005
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 03, 2005
WHILE DRIVING VEHICLE WAS IN A REAR END COLLISION, DRIVER/PASSENGER SIDES DECLINED BACKWARDS UPON IMPACT. THE PASSENGER IN THE REAR SEAT WAS IMPACTED BY THE SEATBACK WHEN IT DECLINED BACKWARDS.*AK
Jul 24, 2003
THE DRIVER'S SEAT DID NOT HOLD THE WEIGHT OF THE CONSUMER'S BACK. THE DRIVER'S SEAT SNAPPED WHILE DRIVING. *JB
May 09, 2003
MY GRANDPARENTS OWN A DODGE VAN. MY GRANDFATHER WAS REAR-ENDED AT LESS THAN 15 MPH. THE FRONT DRIVER SEAT BROKE AND FELL INTO A RECLINING POSITION. IT HAS TO BE REPLACED. MY CONCERN IS MAINLY FOR THE SAFETY OF ANYONE SITTING ON THE BENCH SEAT DIRECTLY BEHIND THE DRIVERS SEATS. *NLM
Mar 08, 2003
+ 13 more complaints for this component
TIRES
13 complaints
TREAD SEPARATION FROM TIRE WHILE DRIVING ON PARKWAY AT ABOUT 58MPH. TIRE BRAND IS COOPER TIRE. LUCKILY THERE WAS NO CRASH OR INJURIES. *TR
Sep 09, 2012
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH GOODYEAR WEATHER HANDLER LS TIRES, SIZE: 205/75R14. THE CONTACT STATED THAT ANOTHER DRIVER INFORMED HIM THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT EXAMINED THE TIRE AND NOTICED THAT THE INNER SIDEWALL WAS PUNCTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NEW TIRES WERE ORDERED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE TIRE FAILURE MILEAGE WAS 16,813. THE VEHICLE FAILURE MILEAGE WAS 109,473. THE VIN WAS UNAVAILABLE.
Jun 01, 2012
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN EQUIPPED WITH CORNELL CORNELL 1000 TIRES, SIZE 205/75/R14. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND THEY ADVISED THAT THEY WOULD NEED TO INSPECT THE VEHICLE AND THE TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 02/03/12*LJ UPDATED 02/08/12
Nov 22, 2011
I BOUGHT NEW TIRES LAST YEAR FOR MY VAN.....NOW THE WHOLE SIDE WALL WENT OUT ON THIS BRAND OF TIRE... P215/65R15.... I HAVE THREE CHILDREN AND I CAN'T EVEN FIND WHERE YOU HAVE THIS BRAND ON THE MARKET ANYMORE... WITH GAS PRICES THE WAY THEY ARE NOW HAVING TO TRY AND REPLACE THIS IS NOT RIGHT.... THANK FOR LISTENING!! TAWANA *TR
Jul 15, 2008
WE PURCHASED A 2000 DODGE CARAVAN WITH GOODYEAR REGATTA 2 TIRES ON IT. OVER THE LAST 6 MONTHS WE HAVE HAD 3 BLOW OUTS ON THE HIGHWAY. THE LAST BROKE THE BACK MOLDING OF THE CAR AND BLEW THE GAS CAP OFF. *AK
Jun 09, 2004
+ 8 more complaints for this component
FUEL SYSTEM, GASOLINE
11 complaints
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE. THE FUEL TANK WAS FULL TO CAPACITY AT THE TIME OF THE FAILURE AND FUEL WAS SPILLED ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FUEL TANK DETACHED AS A RESULT OF BOTH STRAPS FRACTURING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 347,000.
Jun 07, 2011
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE SMELL WAS CAUSED BY FUEL LEAKING FROM THE CROSSOVER TUBE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CURRENT AND FAILURE MILEAGES WERE 126,000.
Nov 23, 2007
DT: THE CONTACT COMPLAINED THAT THE FUEL INJECTION FUEL RAIL WAS LEAKING. HE SMELLED A GAS ODOR COMING FROM THE VAN AND HAD IT INSPECTED BY A MECHANIC. THE SMELL WAS COMING FROM THE LEAK. IT HAS BEEN LEAKING FOR THE PAST FOUR WEEKS. THE CONTACT TOOK THE VAN TO A MECHANIC FOR SERVICE AND REPAIRS. AFTER CONTACTING THE DEALER AND MANUFACTURER HE DISCOVERED THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL AT THIS TIME.*AK UPDATED 1/4/2006 - THE VEHICLE LEAKED FUEL EACH TIME THE IGNITION WAS TURNED. *NM
Nov 02, 2005
GAS FUMES WERE LEAKING THROUGHOUT THE VEHICLE. THE GAS SMELL HAD BECOME OVERWHELMING WHEN THE VEHICLE HAD BEEN DRIVEN FOR AWHILE. A RECALL HAS BEEN ISSUED FOR THIS MAKE/MODEL, AND YEAR. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VINE ALTHOUGH THE SAME DEFECTS APPLIED TO THIS VEHICLE. *AK RECALL # 03E053000 *SCC *JB
Dec 10, 2003
THE CONSUMER SMELLED GAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DISCOVERED THAT GAS WAS LEAKING. THE CAUSE WAS UNKNOWN. PLEASE DESCRIBE FURTHER. *NLM
Oct 03, 2003
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE THE CONTACT ATTEMPTED TO BRAKE, THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE OCCURRED TWICE. ONE TIME, THE VEHICLE CRASHED INTO A METAL POLE AND THE SECOND TIME, IT ACCELERATED INTO BUSHES AND STOPPED WHEN IT HIT A FENSE. THE CONTACT SUFFERED INJURIES TO HER ARM. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ABS WAS THE CAUSE OF THE FAILURES AND THE LEFT REAR SPEED SENSOR WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,500 AND THE CURRENT MILEAGE WAS 83,444. UPDATED 01/06/11*LJ UPDATED 03.28.11
Oct 07, 2010
2000 DODGE CARAVAN CONSUMERS FOOT SLIPPED OFF THE ACCELERATOR PEDAL CAUSING A VERY DANGEROUS ACCIDENT. *KB THE CONSUMER WAS NOT ABLE TO GET OUT OF THE MOTORIST WAY IN TIME, WHICH RESULTED IN HER VEHICLE BEING HIT. *JB *AK
Sep 08, 2006
CONSUMER RECEIVED RECALLS 04E036000 AND 04E035000 ON VEHICLE THAT WAS MODIFIED. HAD TAKEN IT ON APPOINTED DATE TO A CERTIFIED DEALER OF MODIFIED VEHICLES, ABILITY CENTER-MACY'S LIFTGATE, FOR REPAIRS. UPON ARRIVING WAS INFORMED NOT ABLE TO DO RECALL REPAIRS DUE TO VEHICLE BEING MODIFIED BY ANOTHER COMPANY. ALSO, CONSUMER WAS TOLD NOT TO DRIVE VEHICLE FROM MANUFACTURER'S GENERAL MANAGER. IN ADDITION, WAS INFORMED BY MANUFACTURER TO TAKE VEHICLE BACK TO ORIGINAL DEALERSHIP FOR THE CORRECTION. *AK
Jul 07, 2004
WHILE DRIVING 65 MPH VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE, AND DROVE TO DEALER. THE MECHANIC NOTICED THAT THE IDLE CONTROL SENSOR NEEDED TO BE REPLACED. *AK
Nov 07, 2003
WHILE IN THE DRIVEWAY THE VEHICLE WAS IN PARK, THE KEY WAS TAKEN OUT OF THE IGNITION, THE VEHICLE ROLLED BACKWARDS. THE OWNER OF THE VEHICLE HAD GOTTEN BACK INTO THE VEHICLE AND APPLIED THE BRAKES, THEN THE VEHICLE WAS PLACED INTO REVERSE, THERE WAS A LOUD NOISE. THE OWNER THEN PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED, WENT INTO THE GARAGE, AND HIT THE WASHER AND DRYER. OWNER STATED THERE WAS NO WAY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. *AK *SCC *JB
Jul 03, 2003
+ 4 more complaints for this component
EQUIPMENT
9 complaints
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING WARM AIR WHILE PARKED IN THE DRIVEWAY. THE DEALER STATED THAT THE EVAPORATOR CORD FOR THE AIR CONDITIONER FAILED. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 09/18/07. *JB
Aug 29, 2007
DT: THE CONTACT STATED WHILE DRIVING, THE VEHICLE STARTED SMOKING. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP FOUND THE AIR CONDITIONER COMPRESSOR LOCKED. THE AIR CONDITIONER COMPRESSOR WAS REPLACED. THE AIR CONDITIONER NO LONGER WORKED IN THE VEHICLE. *AK
Nov 17, 2005
SUN VISOR WAS DEFECTIVE WHILE IN USE, THE SUN VISOR BROKE OFF ITS ASSEMBLY, PREVENTING THE BLOCKING OF SUNLIGHT WHILE DRIVING. *AK WHEN REPOSITIONING THE SUN VISOR TO BLOCK THE SUN, THE SUN VISOR BROKE OFF IN CONSUMER'S HAND. MANUFACTURE NOTIFIED. *TT
Mar 15, 2005
THERE IS A STRONG BAD ODOR COMING FROM THE AIR CONDITIONER VENT. AIR CONDITIONER UNIT IS GETTING EXCESSIVE MOISTURE WHICH CAUSES MILDEW. THIS ODOR IS VERY TOXIC, AND IS MAKING THE OCCUPANTS SICK. DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNABLE TO CORRECT IT. *AK VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES DURING THE WARRANTY PERIOD FOR REPAIRS AND IT WAS STILL SMELLING. IT WAS RECENTLY TESTED AND MOLD WAS FOUND. DODGE NEVER FOUND THE PROBLEM. *PH
Oct 12, 2003
AIR CONDITIONER COMPRESSOR FAILURE. *AK
Aug 02, 2003
+ 4 more complaints for this component
SUSPENSION,STRUCTURE
7 complaints
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
Dec 01, 2020
THIS REFERENCES TSB NUMBER:2304402 AND NHTSA NUMBER:10000317 (TSB DATE: OCTOBER 14, 2002). FAILING COMPONENT: STRUCTURE: BODY. COSMETIC CORROSION OR PERFORATION AT UPPER DRIVER'S SIDE STRUT TOWER USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TR
May 07, 2009
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT NOTICED THAT THE DRIVER'S SIDE STRUT TOWER WAS CORRODED. THE VEHICLE IS CURRENTLY OPERATING PROPERLY, BUT THE FAILURE HAS NOT BEEN DIAGNOSED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 234,000. UPDATED 01/07/09 *BF UPDATED 01/07/09.*JB
Nov 21, 2008
ON MY 2000 DODGE GRAND CARAVAN , THE LEFT FRONT STRUT TOWER SUPPORT RUSTED OUT AND THE STRUT PUSHED THROUGH THE TOP OF THE SUPPORT. THIS IS A DEFECT IN DESIGN AND SHOULD BE RECALLED AND FIXED BY CHRYSLER FREE OF CHARGE. *TR
Jun 23, 2008
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING OVER A BUMP AT 15 MPH OR TURNING THE STEERING WHEEL, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FRONT DRIVER'S SIDE. AN AUTO SHOP REPAIRED THE IDLER ARM DURING A TEST DRIVE, BUT THE NOISE STILL REMAINED. A MECHANIC LIFTED THE HOOD OF THE VEHICLE AND DISCOVERED THAT THE STRUTS WERE RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. SHE TOOK THE VEHICLE TO ANOTHER SHOP AND RECEIVED THE SAME DIAGNOSIS. THEY STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT CALLED CHRYSLER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE STATE SHE LIVES IN USES SALT ON THEIR HIGHWAYS. THE VEHICLE IS CURRENTLY PARKED AND HAS NOT BEEN REPAIRED. THE DEALER INFORMATION AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 72,600. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
Mar 11, 2008
+ 2 more complaints for this component
VISIBILITY
7 complaints
DRIVING DOWN THE ROAD AT APPROXIMATELY 30 MPH AFTER TURNING A STREET, THE REAR WINDOW JUST SHATTERED WITH NO DISCERNIBLE REASON. NO SHOTS, NO ROCKS, NO STREE...NOTHING! *TR
May 07, 2010
BOTH POWER WINDOWS FAIL TO OPERATE. DEALERS STATE THIS TYPE OF CAR QUESTION IS COMMON. *TR
Mar 05, 2010
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE SEATED IN THE FRONT PASSENGER SIDE SEAT, THE HEATER VENT WAS POSITIONED DIRECTLY ON HER ARM. THE CONTACT NOTICED A BURN ON THE BACK OF HER RIGHT ARM THE NEXT DAY AND FELT THAT THE HEATER CAUSED THE BURN. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE IS 91,200. THE CONSUMER PROVIDED PHOTOS OF THE BURNS. UPDATED 11/26/07 *TR
Oct 09, 2007
CONSUMER STATED THAT FAN FOR HEAT AND AIR CONDITIONER COMES OUT EXTREMLY FAST WHEN FIRST TURNED ON.*JB
Feb 13, 2002
CONSUMER STATED THAT FAN FOR HEAT AND AIR CONDITIONER COMES OUT EXTREMLY FAST WHEN FIRST TURNED ON.*JB
Feb 13, 2002
+ 2 more complaints for this component
UNKNOWN OR OTHER
5 complaints
Twice over the winter my serpentine belt came off as I was driving through a puddle. Nothing deeper than a few inches. It also happened once last year.
Apr 08, 2024
2000 DODGE CARAVAN SPORT'S IGNITION WOULD NOT TURN WHEN CORRECT KEY WAS INSERTED. WAS STRANDED FOR 2 HOURS IN THE POURING RAIN, IN THE MIDDLE OF A SEVERE THUNDERSTORM WITH THE WINDOWS DOWN BECAUSE I COULD NOT TURN THE CAR ON. *TR
Jul 02, 2008
2000 DODGE CARAVAN. *TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***760839
Apr 17, 2002
2000 DODGE CARAVAN. *****DIMS 11 IVOQ ENTRY POSTED AFTER AFTER 12/12/02 CUT-OVER TO ARTEMIS****760839. *AK *JB
Apr 17, 2002
THE PROBLEM WAS FIXED TWO TIMES, WE ARE LOOKING FOWARD NOT TO HAPPEN AGAIN. NO SAFETY DEFECT LISTED.
Oct 28, 2001
EXTERIOR LIGHTING
5 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSPARENCY OF THE FRONTAL HEADLIGHTS WAS FOGGING CAUSING IT TO BE VERY DIFFICULT TO VIEW THE ROAD AT NIGHT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 07/13/16*LJ UPDATED 07/25/16.*JB
May 12, 2016
OVER THE PAST SEVERAL YEARS I HAVE NOTICED MY HEADLIGHT LENS WERE FOGGING UP TO THE POINT WHERE THEY WERE NOT FUNCTIONING SAFELY. I TOOK THE CAR TO THE SHOP WHERE THEY USED AN EMULSIFIER LIQUID TO PARTIALLY RESTORE THE LENSES. THEN I NOTICED THAT OTHER CARS HAD THE SAME PROBLEM. THIS WAS NOT A PROBLEM WHEN THE MANUFACTURERS USED GLASS LENSES. NOW THEY USE PLASTIC. WHAT CAN BE DONE TO ENCOURAGE AUTO MANUFACTURERS TO PLACE SAFE NO-FOG LENSES IN THEIR NEW VEHICLES?
Oct 17, 2015
BOTH ORIGINAL FRONT HEADLIGHT ASSEMBLY'S ON THE 2000 DODGE GRAND CARAVAN ARE CLOUDED TO THE POINT THAT THE HEADLIGHT ILLUMINATION MAY BE COMPROMISED. THIS SEEMS TO BE A RESULT OF THE PLASTIC NOT BEING ABLE TO HANDLE THE UV (SUN).THE REAR LIGHTING ASSEMBLIES ARE FINE. *TR
Aug 14, 2009
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE PLASTIC HEADLIGHT LENS OXIDIZES, RESULTING IN POOR ILLUMINATION OF THE ROAD. THE CONTACT WAS INFORMED THAT HE COULD PURCHASE A NEW HEAD LENS COVER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.
Sep 17, 2008
HEADLIGHTS ON THIS VEHICLE ARE SO POORLY DESIGNED AS TO BE A HAZARD. AS A 2000 MODEL DAIMLER -CHRYSLER SHOULD BE REQUIRED TO UPGRADE THE HEADLIGHTS ON THIS VEHICLE. THIS IS NOT THE FIRST CHRYSLER PRODUCT I HAVE OWNED WITH VERY POOR FORWARD LIGHTING. *AK
Dec 15, 1999
LATCHES/LOCKS/LINKAGES
5 complaints
SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.
May 04, 2005
RIGHT SIDE SLIDING DOOR MECHANISM IS INOPERABLE. SOMEONE SITTING INSIDE VEHICLE WOULD HAVE TO OPEN DOOR FROM INSIDE TO UNLOCK DOOR. TOOK VEHICLE TO DEALER FOR REPAIRS.*AK.*MJ
Apr 10, 2002
PASSENGER SIDE SLIDING DOOR HAS HAD FOUR FAILURES. 2 LATCHES HAVE BEEN REPLACED, AS WELL AS OTHER COMPONENTS. I HAVE NEVER RECEIVED PAPERWORK ON THE LAST INCIDENT. NOR HAS THE DEALER CALLED TO FOLLOW UP ON THE LAST TWO ATTEMPTS AT REPAIR. I HAVE CONTACTED CHRYSLER, BUT I DONT FEEL THAT THEY CARE. THE MAIN PROBLEM IS THAT THE DOOR WOULD LOCK, AND IT COULD NOT BE UNLOCKED AT ALL. WE HAVE ELECTRIC LOCKS, BUT THEY WOULD NOT WORK. YOU ALSO COULD NOT OPEN THE DOOR MANUALLY. I HAVE HAD THIS VEHICLE IN 9 TIMES SINCE PURCHASED. 4 FOR A TRANSMISSION LEAK , ONCE FOR PAINTING, AND NOW 4 TIMES FOR THIS DANGEROUS SAFETY CONDITION.*AK
Jun 02, 2001
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
Nov 02, 2000
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
Nov 02, 2000
AIR BAGS,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
Mar 31, 2017
1) DRIVING VEHICLE ON VACATION. 2) AIR BAG LIGHT CAME ON AND HORN FAILED TO OPERATE. 3) CLOCKSPRING IN VEHICLE NEEDED TO BE REPLACED. (OLD CLOCKSPRING IS AVAILABLE). *AK
Jul 27, 2004
WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN NOT TO WORK, AND AIR BAG LIGHT TO ILLUMINATE. CAUSE HAS YET TO BE DETERMINED. DEALER NOTIFIED. AK
Aug 29, 2003
WHEN DRIVING AND WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN TO BE INOPERATIVE. DEALER HAS BEEN NOTIFIED. *AK
Aug 22, 2003
SERVICE BRAKES, AIR
3 complaints
NEAR BRAKE FAILURE DUE TO BRAKE FLUID LEAK AS A RESULT OF RUSTED BRAKE LINES RESEARCHED INTERNET AND FOUND NUMEROUS COMPLAINTS OF SIMILAR BRAKE FAILURES DUE TO RUSTED BREAK LINES ON OLDER DODGE AND PLYMOUTH MINIVANS - NO SAFETY RECALL ISSUED BY NHTSA. *TR
Aug 11, 2010
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
Jul 07, 2005
BRAKING SYSTEM IS AWFUL!! I HAVE HAD THE ROTORS AND CALIBERS REPLACED TWICE. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY INFORM ME THAT THIS IS NORMAL FOR THE DODGE CARAVAN. THEY SAY IT IS BECAUSE IT HAS THE BODY OF A VAN BUT THE BRAKING SYSTEM IS DESIGNED FOR THAT OF A MIDSIZE CAR. AND BECAUSE IT IS FRONT WHEEL DRIVE ALL THE WEIGHT AND FORCE RESTS ON THE BRAKING SYSTEM. I FIND THIS APPALLING!! I HAVE NEVER HAD THIS MANY PROBLEMS WITH ANY OTHER VEHICLE I HAVE OWNED. AS A MATTER OF FACT, THE FIRST TIME I HAD TO HAVE THIS WORK DONE, THE VAN WAS ONLY ABOUT 8 MONTHS OLD AND THE "BRAKE WORK" DID NOT FALL UNDER WARRANTY. THE RIGHT ROTOR WAS REPLACED AS WELL AS THE CALIBERS. THE LAST TIME I HAD IT DONE THE MECHANIC KEPT SAYING, "YOUR CALIBERS ARE STICKING AND THEY AFFECT THE ROTOR AND HAD TO REPLACE THE ONE ON THE LEFT SIDE."
May 28, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
THE SERPENTINE BELT ON A 2000 DODGE CARAVAN SLIPS OFF WHEN YOU GO THROUGH A PUDDLE OF WATER OR WET CONDITIONS SUCH AS IN THE RAIN OR SNOW, RESULTING IN COMPLETE LOSS OF POWER STEERING (LOSS OF CONTROL); WATER PUMP (OVERHEATING AND POSSIBLE DAMAGE TO THE ALUMINUM HEADS); ALTERNATOR (NO BATTERY CHARGING) AND AC. THIS WAS AFTER A NEW BELT AND TENSIONER WAS INSTALLED. I HAVE RESEARCHED THE PROBLEM AND THERE ARE NUMEROUS INCIDENTS SITED ON RELATED WEB SITES. MY WIFE ALMOST WRECKED BECAUSE OF NO STEERING. IT HAPPENED OVER A DOZEN TIMES TO HER AND 4 TIMES TO ME. COST OF PUTTING BELT BACK ON WAS AROUND $40 EACH TIME. TRIED A FIX USING A DISC OVER THE TENSIONER AND IDLE PULLEY RECOMMENDED BY DEALER, BUT FIRST TIME THROUGH A RAIN PUDDLE, IT SLIPPED OFF. A $200 FIX IS AVAILABLE PLUS $150 LABOR CALLED A GATES KIT # 38379K ALSO BY GOODYEAR #49215K. THEY BOTH COME WITH A DOUBLE SIDED GROOVED BELT, GROOVED IDLE PULLEY AND GROOVED TENSIONER AND STATES THAT IT FIXES THE PROBLEM OF BELTS COMING OFF THE DODGE VANS IN WET WEATHER. IF THIS IS PART OF THE SELLING POINT OF THE KIT, THEN THERE MUST BE A PROBLEM WITH CHRYSLER, DODGE, PLYMOUTH VANS AND THE CONSUMER SHOULDN'T HAVE TO PAY FOR THIS "FIX." THIS IS EXTREMELY DANGEROUS AND SHOULD BE PAID FOR AND CORRECTED BY CHRYSLER. *TR
Dec 06, 2009
THE SERPENTINE BELT KEPT COMING OFF THE 2000 DODGE CARAVAN WHEN IT RAINED. THIS RESULTED IN LOSS OF POWER STEERING. THIS STARTED AFTER HAVING THE ORIGINAL BELT REPLACED DUE TO FRAYING. THE TENSIONER WAS REPLACED AT THE SAME TIME AS THE BELT.*AK
Jul 05, 2007
WHILE PARKING VEHICLE HEARD A BANGING NOISE FROM ENGINE. THEN, FELT THAT ENGINE DID NOT WORK, TOWED VEHICLE TO A MECHANIC, WHO FOUND OUT THAT RETAINER BOLT OF PULLEY, TENSIONER AND SERPENTINE BELT WERE BROKEN. *AK
Feb 05, 2002
WHEELS
3 complaints
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Aug 19, 2004
PLASTIC KEEPERS ON ALL 4 HUB CAPS HAVE DETERIORATED.NOTHING IS THERE TO HOLD CAPS ON. DEALER HAS BEEN CONTACTED. TS...*AK
Jan 08, 2003
THE VEHICLE NEEDED RESHIMING AND BOLT KITS FOR THE FRONT WHEELS AT 20000 MILES. (CONSUMER NO LONGER OWNES VEHICLE) *YH
Sep 10, 2002
CHILD SEAT
3 complaints
CONSUMER STATES THAT THE INTEGRATED CHILD SEAT RESTRAINT SYSTEM FELL APART WHEN CONSUMER WAS UNBUCKLING IT. *MR *JB
Oct 07, 2002
WHILE BUCKLING INFANT IN HARNESS BUCKLE PLATE SEVERED.*AK
Jul 01, 2002
CONSUMER STATED THAT ANOTHER CONSUMER WITH AN OLDER MODEL DODGE CARAVAN. NOTIFIED HIM THAT CAR SEAT WITH A LITTLE OUTWARD PRESSURE SEATBELT BECOMES UNLATCHED. HE WILL CONTACT DEALERSHIP. *AK
Jun 27, 2001
SEAT BELTS,CHILD SEAT
2 complaints
THE CONSUMER STATED THIS IS THE 2ND TIME THE CHILD SEAT BELT BECAME JAMMED AND WAS NOT ABLE TO GET HIS NEPHEW OUT OF THE SEAT. *TR
Aug 05, 2019
I AM HORRIFIED TO KNOW THAT MY 2000 DODGE CARAVAN HAS GEN 3 SEAT BELTS INSTALLED AFTER DODGE KNEW FULL WELL THAT THEY COME UNLATCHED UNINTENTIONAL DURING A CRASH TEST. IT MADE ME THINK BACK ABOUT MY VAN AND REALIZE THAT MY SEAT BELTS HAVE BECOME UNLATCHED. I HAVE ALSO PUT MY CHILDREN'S CAR SEATS IN AND THEY TOO HAVE BECOME UNLATCHED. ABOUT A MONTH AGO I WENT AWAY AND BOUGHT MY DOG ALONG, I PLACED MY DOG IN THE SEAT WITH A DOG SEAT BELT AND SHE KEPT BECOMING UNLATCHED. I AM VERY CONCERNED ABOUT THIS AND WANT THE GEN 4 SEAT BELTS INSTALLED IN MY VAN. I AM GOING TO TRY AND SELL IT NOW UNLESS I GET IT CHANGED. WHO DO THEY THINK THEY ARE PUTTING MILLIONS OF PEOPLE IN DANGER WHEN THE CONSUMER/VICTIM ARE TRYING TO PROTECT THEMSELVES AND THEIR FAMILY FROM HARM. HOW DARE THEY!!!!!!!!!!!!!!!!!!! I WANT SOMETHING DONE!!!!!!!!!!!!!!!!!! *JB
Apr 25, 2003
STEERING,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED FOR THE THIRD TIME. AFTER THE PREVIOUS FAILURES, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SERPENTINE BELT SLIPPED OFF AND NEEDED TO BE REPLACED. AFTER THE RECENT FAILURE, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Nov 26, 2018
AFTER DRIVING THROUGH A SMALL WATER PUDDLE I LOST POWER STEERING AND GENERATOR. IT WAGON A WINDY MOUNTAIN ROAD AND WAS VERY HAZARDOUS AS IT LEFT USONA BLIND CURVE IN THE RAIN. IT TURNED OUT THAT THE DRIVE BELT HAD COME OFF. IS APPEARS TO BE A COMMON AN KNOWN ISSUE WITH CHRYSLER. *TR
Nov 30, 2012
AIR BAGS,ENGINE
2 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
Jul 12, 2017
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST. THE CONTACT MENTIONED THAT THE ENGINE OVERHEATED AND THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AS THE DRIVE BELT FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE IDLE PULLEY BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
Jul 02, 2013
ENGINE
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS A LOUD EXPLOSION HEARD FROM THE FRONT END OF THE VEHICLE AS THE ENGINE STALLED. THE VEHICLE WAS INSPECTED BY THE CONTACT'S MECHANIC WHO LOCATED THE FAILURE AT THE ENGINE BELT TENSIONER BOLT. THE TENSIONER BOLT FAILED AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 78,000.
Oct 04, 2012
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ON A RAINING DAY, SHE NOTICED THAT THE SERPENTINE BELT WAS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 19,000.
Jul 10, 2012
STEERING,ENGINE AND ENGINE COOLING
2 complaints
I HAVE 2000 DODGE CARAVAN WITH A 3.0L ENGINE. EVERY TIME IT RAINS OR SNOWS THE SERPENTINE BELT COMES OFF. THIS CAUSES THE POWER STEERING TO LOCK UP, AND THE ALTERNATOR TO STOP CHARGING. THE CAR IS ALMOST IMPOSSIBLE TO STEER. YOU LOSE CONTROL. THE MALFUNCTION WAS CORRECTED USING THE GATES MICRO V KIT. THIS INCLUDES A RIBBED BELT TENSIONER, RIBBED IDLER AND A DOUBLE SIDE SERPENTINE BELT. *TR
Feb 27, 2010
THE SERPENTINE BELT COMES OFF OFTEN , MORE WHEN DRIVEN OVER A PUDDLE OF WATER. MORE OFTEN IN WET WEATHER. IT'S SCARY TO DRIVE ON THE HIGHWAY AND THE BELT COMES OFF YOU LOSE POWER STEERING AUTOMATICALLY AND ALL YOUR OTHER FACTION. IT'S STARTED ABOUT YEAR AFTER GETTING VAN. *TR
Jan 13, 2010
STEERING,EQUIPMENT
2 complaints
2000 DODGE CARAVAN - BELT KEEPS COMING OFF DURING RAIN/SNOW -- THIS EFFECTS THE POWER STEERING MAKING THE VAN VERY HARD TO STEER --- WE HATE DRIVING IT WHEN IT'S DOING TO RAIN/SNOW -- THIS IS SUPPOSED TO BE A FAMILY VAN ---- MAKE DODGE FIX IT --- SO FAR THEY DON'T HAVE A SOLUTION TO THE PROBLEM BUT INSTALLING NEW BELTS/TENSIONER --- WHICH EVERY 2-3 WEEKS IS EXPENSIVE ALONG WITH TOWS --- PLEASE HELP! *TR
Feb 07, 2008
I WAS TURNING LEFT INTO A PARKING LOT WHEN THE PASSENGER SIDE OUTER TIE ROD BROKE. THIS CAUSED AN IMMEDIATE STOP AS THE WHEEL TURNED IN. THE VEHICLE STEERING WAS LAST INSPECTED IN JULY 2005 (VA STATE SAFETY INSPECTION) AND THE VEHICLE HAS BEEN WELL MAINTAINED. THE TIE ROD BROKE AT THE TAPERED STUD. THIS DID RESULT IN A LOST OF STEERING. THERE WOULD HAVE BEEN SERIOUS CONSEQUENCES HAD THIS HAPPENED AT HIGHER SPEED. THE INNER AND OUTER TIE RODS WERE REPLACED AS WELL AS THE UNBROKEN DRIVERS SIDE OUTER TIE ROD.*JB
Oct 25, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
BOUGHT NEW IN 2000 (FAILURE)SERPENTINE BELT REPLACED @ 39199 4-12-02 (FAILURE)SERPENTINE BELT & TENSIONER REPLACED @ 64389 8-20-03 (FAILURE)SERPENTINE BELT REPLACEDLATE SUMMER 2004 (FAILURE)SERPENTINE BELT & TENSIONER REPLACED @112,000 JAN 2006 TIMING BELT REPLACED @ 64389 8-20-03 TIMING BELT & TENSIONER REPLACED @110,646 11-25-05 MULTIPLE SENSOR FAILURES PAST 4 YEARS, AS WELL AS VALVE COVER GASKETS, CAM SEALS,CAM PACKINGS, CRANK SEAL, OIL PAN LEAKING. NOV 2005 ENGINE LIGHT KEPT COMING ON,& A SLIGHT KNOCKING, DEALER COULDN'T FIND ANY REAL REASON, BUT LUGGING WAS PRESENT DURING DRIVES. HAD TO REPLACE LEAKY TRANSMISSION SOLENOID PACK & SENSOR 11-25-05 ONLY TO TURN AROUND AND REPLACE THE WHOLE TRANSMISSION 9 WEEKS LATER DUE TO MULTIPLE ENGINE FAILURES,@114,043 1-30-06 (WITH ANOTHER SERPENTINE BELT FAILURE 2 WEEKS PRIOR TO TRANNY REPLACEMENT. 3 TOWS IN 2 MONTHS!( AND OVER $6,000 OUT OF POCKET) VIRTUALLY ALL REPAIR WORK DONE AT DEALER TOW TRUCK DRIVER NOTED THAT HE HAULS CARAVANS IN THE MOST OF ANY VEHICLE , AND MOSTLY FOR THE SERPENTINE BELTS, MANY TIMES A "REPEAT CUSTOMER IN NEED OF ANOTHER BELT" I WAS ONE OF HIS MANY! HOW MANY PROBLEMS HAVE TO BE REPORTED BEFORE ANY ACTION IS TAKEN? *JB
Feb 11, 2006
WHILE DRIVING, THERE WAS A LOT OF SMOKE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE CONTINUED TO RUN. THE CONSUMER WAS ADVISED BY THE MECHANIC NOT TO DRIVE THE VEHICLE, BECAUSE ALL THE FLUIDS HAD LEAKED OUT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB THE TRANSMISSION FAILED IN THE CONSUMERS VEHICLE. FLUID LEAKED OUT A HOLE BLOWN IN THE CASING BUT THE CONSUMER WAS STILL ABLE TO DRIVE SERVERAL MILES. *TC
Nov 15, 2004
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
2 complaints
ANOTHER EA04013. AIRBAG, HORN, AND CRUISE WENT OUT AT THE SAME TIME. BAD CLOCK SPRING.*AK
Aug 07, 2004
SRS LIGHT APPEARED ON THE DASHBOARD UNTIL THE VEHICLE WAS TURNED OFF. ALSO, CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
Mar 01, 2004
STRUCTURE,EQUIPMENT
2 complaints
A CONVERSION TOP WAS PUT ON MY DODGE GRAND CARAVAN. THE TV HAS NEVER BEEN PROPERLY SECURED. WHILE DRIVING, THE TV FLEW OUT OF THE TOP, RIPPING CORDS, SWINGING BACK AND FORTH, WHILE HANGING FROM A CABLE. THE TV JUST BARELY MISSED THE HEAD OF MY CHILD. NO ONE IS TAKING RESPONSIBILITY FOR THIS PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THIS TV WEIGHS ABOUT 10 POUNDS. THE TV BOUNCES AROUND WHILE DRIVING. WHILE BRINGING THIS CAR IN FOR OTHER UNRELATED SERVICE PROBLEMS, I WOULD ALWAYS ASK THEM TO SECURE THE TV. IT WAS SECURED BY VELCRO!. *AK
Mar 02, 2004
THIS VEHICLE HAS A RECURRING PROBLEM WITHIN THE AIR CONDITIONING CONTROL SYSTEM, COMPONENT HAS BEEN REPLACED THREE TIME IN TWO YEARS. THE DEALER BLAMED THE PROBLEM ON A DESIGN FAILURE WHEREIN PLASTIC BAGS CAN BE SUCKED UP INTO THE INTERIOR A/C DRAFT SYSTEM BLOCKING THE FAN FROM WORKING. IN ADDITION, THE SUNVISORS WERE DEFECTIVE , REPORTED, AND NEVER REPLACED. DEALER HAS FOR THE MOST PART BEEN VERY RECEPTIVE TO VEHICLE PROBLEMS, HOWEVER, THIS VEHICLE IS UNINHABITATBLE WITHOUT AN A/C
Jun 08, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
CONSUMER STATED ON AUG. 4 2003, DUE TO BRAKE FAILURE THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE. CONSUMER WAS NOT INJURED IN THE ACCIDENT, BUT NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG WARNING LIGHT DID NOT WORK EITHER. *PH
Aug 07, 2003
CONSUMER WAS TRAVELING ABOUT 25MPH ON A RAMP. APPLIED BRAKES AND THE ABS BRAKING SYSTEM DIDN'T WORK, AND PEDAL DIDN'T GO DOWN TO THE FLOOR. HE HIT VEHICLE IN FRONT. THERE WERE NO INJURIES. AIR BAGS DID NOT DEPLOY.*AK
Sep 06, 2000
PARKING BRAKE
2 complaints
CONSUMER STATED THAT THE VEHICLE HAD AN ELECTRICAL PROBLEM ON THE DASH BOARD. THE DASH INDICATION WAS ILLUMINATED WHICH INDICATED THAT THE EMERGENCY BRAKE WAS ON WHEN IT WAS RELEASED. *MR *CB *NLM
Jul 10, 2003
WHEN RAINING PARKING BRAKE LOCKS UP, AND IT IS VERY DIFFICULT TO GET CAR TO MOVE. CONSUMER HAS TO PLAY WITH PARKING BRAKE. CONTACTED DEALER, AND DEALER SAID THAT THEY WILL TAKE A LOOK AT VEHICLE.*AK
Feb 12, 2001
AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
THE AIR BAG LIGHT CAME ON AND THE HORN AND CRUISE CONTROL STOPPED WORKING ON 18 JULY 2002. REPAIRS WERE DELAYED UNTIL I HAD $224 TO PAY THE DEALER TO REPLACE THE CLOCKSPRING ON 8 AUGUST 2002. TECHNICAL SERVICE BULLETIN NUMBER 0801001, NHTSA NUMBER 620059 AND ENGINEERING ANALYSIS EA01-007 DESCRIBE THIS PROBLEM WITH THIS VEHICLE. RECALL NUMBER 01V153 DESCRIBES THIS PROBLEM WITH ANOTHER DODGE TRUCK. ALL MECHANICS CONTACTED KNEW IMMEDIATELY WHY ALL STEERING WHEEL WIRING STOPPED WORKING AT THE SAME TIME. THIS IS A COMMON PROBLEM THAT SHOULD RESULT IN A RECALL.*AK
Aug 08, 2002
HAD JUST STARTED TO PARK VEHICLE WHEN IT SUDDENLY ACCELERATED. THERE WAS NO WARNING PRIOR TO ACCELERATION. VEHICLE HIT A TREE, AND AIR BAGS FAILED TO DEPLOY. VEHICLE TOWED TO GARAGE WHERE IT WAS REPAIRED. OWNER BELIEVED ACCELERATOR BECAME STUCK. *AK *SLC
Dec 13, 2000
SUSPENSION,TIRES
2 complaints
TIRES (NO MODEL OR SIZE) WORE OUT AT 5100 MILES, POSSIBLY DUE TO THE FRONT END NEVER KEEPING PROPER ALIGNMENT. *SLC
Nov 02, 2000
TIRES (NO MODEL OR SIZE) WORE OUT AT 5100 MILES, POSSIBLY DUE TO THE FRONT END NEVER KEEPING PROPER ALIGNMENT. *SLC
Nov 02, 2000
UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
1 complaint
Belt under hood keeps falling off and or breaking car seizes up and locks up almost crashed a few times Also engine problems smokes a lot wipers don’t work windows won’t go down also transmission jerks when driving
May 18, 2023
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06VE091000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,000.
May 19, 2016
AIR BAGS,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Nov 23, 2015
STEERING,WHEELS
1 complaint
WHEN I TRIED TO PULL MY DODGE CARAVAN (2000) OUT OF THE PARKING LOT AFTER A HEAVY RAINING DAY, I FOUND THE POWER STEERING DIDN'T WORK. I COULD GO FORWARD OR BACKWARD, BUT COULD NOT TURN, OR COULD TURN ONLY VERY SLOWLY (I COULD HEAR THE WHEEL KIND OF MAKING CLICKING SOUND WHEN I TRIED TO TURN). AFTER DRIVING VERY SLOWLY ON THE PARKING LOT AND TRIED TO TURN SLOWLY SEVERAL TIME, THE STEERING FINALLY GOT BACK. I GOOGLED ONLINE AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM, MOSTLY WITH A DODGE, BUT ALSO SOME OTHER CARS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TC37VJLP6MD4POHVJ SINCE I DON'T DRIVE MUCH AND MOSTLY PARK MY VEHICLE IN THE GARAGE, I DON'T HAVE MUCH PROBLEM. IT HAS HAPPENED A COUPLE MORE TIMES AFTER THE FIRST INCIDENT, BUT IT USUALLY RETURNS NORMAL AFTER I MAKE SEVERAL SMALL TURNS IN THE PARKING LOT. BUT THIS MORNING, IT HAPPENED AGAIN, AFTER I PARKED MY CAR OUTSIDE WITH AN OVERNIGHT RAIN, AND THE WHEEL WAS STILL KIND OF STUCK AFTER I DROVE ABOUT 5 MILES, MAKING SEVERAL TURNS ON PURPOSE IN THE NEIGHBORHOOD. IT'S STILL POURING OUTSIDE, I DON'T KNOW IF I CAN GET THE STEERING BACK TO NORMAL AFTER WORK. SINCE I AM NOT THE ONLY PEOPLE HAVING THE SAME PROBLEM, I HOPE THE MANUFACTURER COULD HELP US SOLVE THE PROBLEM. THANKS!
Sep 25, 2015
SEATS,SERVICE BRAKES
1 complaint
WHEN DRIVING DOWN THE ROAD AT 25 MPH THE DRIVERS SEAT ALL OF SUDDEN FELL BACK (THE TOP SEAT) AND WONT STAY UP IN POSITION. IT SEEMS THAT IT IS FAULTY DUE TO A MECHANISM NOT BEING ATTACH CORRECTLY. I HAVE NOT BEEN ABLE TO GET THE SEAT FIXED DUE TO HIGH COSTS. ALSO THE REAR CHASSIS BRAKE TUBE SEEM TO RUST EXTREMELY AND CREATE ITSELF A HOLE.
Jul 29, 2015
STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
Mar 16, 2015
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DRIVING IN A RAINSTORM THE DRIVE BELT CAME OFF WHILE DRIVING ONTO THE ENTRANCE RAMP OF C270. THE POWER STEERING, WATER PUMP, GENERATOR FAILED. THE CAR WAS NOT ABLE TO DRIVE. *TR
Aug 02, 2014
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
TODAY I WAS ON AN URBAN FREEWAY IN HEAVY DOWNPOUR. THE DOWNPOUR WAS SO HEAVY RAIN COULD BE SEEN RUNNING OFF THE ROAD. TRAFFIC WAS WIDE SPREAD, BUT MOVING AT 45-50 MPH, DUE TO THE RAIN. MY WIPERS, AT THE HIGHEST SETTING, SLOW DOWN. CAR DINGS. BATTERY LIGHT COMES ON. I TURN OFF THE DEFROSTER (AC AND VENTILATION), REDUCE WIPER SPEED SETTING, SWITCH FROM HEADLIGHTS TO RUNNING LIGHTS, ALL TO REDUCE ELECTRICAL LOAD. I THEN NOTICE THAT THE POWER STEERING HAS FAILED. IT WAS REALLY SCARY. TRUE FEAR. THE FEAR WHICH WE DO NOT OFTEN ENCOUNTER. I SAFELY GOT THE VEHICLE OFF THE FREEWAY. NO FURTHER FAILURE OF SYSTEMS. I DROVE THE VEHICLE TO THE NEAREST SHOP I KNEW OF, WITH CAUTION LIGHTS ON. I THERE LEARNED THAT THE ACCESSORY BELT HAD COME OFF OF THE ENGINE, DUE TO THE RAIN. THE BELT WAS STILL IN GOOD CONDITION, SO THEY SLID THE SAME BELT BACK ON. I WILL HAVE MY PREFERRED MECHANIC INSTALL AN "ANTI SLIP" TENSIONER, BELT, AND PULLEY THIS WEEKEND. THIS ISSUE, THE SERPENTINE BELT SLIPPING OFF THE ENGINE IN RAIN AND SNOW, IS KNOWN TO CHRYSLER, AND KNOWN TO THE NHTSA. BUT IT WAS NOT KNOWN TO ME UNTIL IT THREATENED MY SAFETY, AND THE SAFETY OF THE MOTORISTS AROUND ME. IF I HAD BEGUN GOING AROUND A CURVE WHILE SWITCHING OFF ACCESSORIES, DRIVING ONE HANDED WITH A FAILED POWER STEERING SYSTEM BEFORE I KNEW IT HAD FAILED, I COULD HAVE WRECKED. WHY ONE HANDED? BECAUSE I WAS TURNING OFF ACCESSORIES BECAUSE I DIDN'T UNDERSTAND WHAT WAS WRONG, BECAUSE THE WARNING THE CAR PROVIDED SUGGESTED THAT WAS WHAT I SHOULD BE DOING TO KEEP MY CAR FROM STALLING. I DON'T KNOW WHY NHTSA DECIDED THIS DID NOT MERIT A RECALL. THEY WERE WRONG. I AM VERY THANKFUL THAT MONEY (TO IMPLEMENT THE TECHNICAL SERVICE BULLETIN NHTSA WON'T SHARE) CAN FIX WHAT WENT WRONG TODAY. DON'T OPERATE A GEN III CHRYSLER MINIVAN WITHOUT A BELT UPGRADE. WE CANNOT CONTROL WHEN IT RAINS. *TR
Aug 07, 2013
VISIBILITY,ENGINE
1 complaint
EVERY TIME I TURN ON MY HEATER AND DRIVE DOWN THE ROAD A ENGINE LIGHT WILL COME ON. IF I LEAVE THE HEATER OFF FOR A FEW DAYS IT EVENTUALLY GOES OFF. MY DRIVER SIDE WINDOW WILL ACT UP AS THE DOOR LOCK WHEN THE ENGINE LIGHT IS ON. ANOTHER PROBLEM IS THE GASKETS UNDERNEATH THE ENGINE LEAKS GOING DOWN THE ROAD. I KNOW THAT IT DOES HAVE MILES, BUT IT'S A WELL TAKEN CARE CAR AND I THINK YOU SHOULD FEEL SAFE GOING DOWN THE ROAD. I HAVE LOOKED UP THESE PROBLEMS AND THERE ARE MORE PEOPLE WITH THE SAME PROBLEMS. I WOULD NEVER BUY A DODGE. *TR
Jun 18, 2013
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT LANE, I SAW 4-6 CARS WAITING AT THE LIGHT. I TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND IMMEDIATELY FELT THE VAN ACCELERATION. I TURNED INTO THE LEFT LANE TO MISS THE CARS IN THE RIGHT LANE. I REPOSITION MY FOOT BY LIFTING IT UP THINKING THAT I HAD PRESS BOTH THE ACCELERATOR AND BRAKE, AND PRESS IT BACK ON THE BRAKE. THE VAN WAS STILL ACCELERATING AND I THOUGHT TO MYSELF WHY WAS IT STILL ACCELERATING? BY THAT TIME, I WAS IN THE INTERSECTION AND HAD NO CONTROL. I HIT A POLE AND GUARD RAIL ON THE FAR SIDE OF NORTH SHORE. I DID NOT HIT ANY OTHER VEHICLE. ALL OF THIS TOOK AROUND 10 SECONDS. THE VAN WAS TOTALED! ARE THERE OTHERS REPORTED WITH THIS PROBLEM WITH THE CRUISE CONTROL? *TR
Aug 15, 2012
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WAS LOOSE AND HUNG OVER THE STEERING WHEEL, BLOCKING THE CONTACT'S VISION OF THE ROADWAY AND CAUSING DIFFICULTY IN STEERING ATTEMPTS. THE CONTACT CRASHED INTO A CURVE BECAUSE OF THE FAILURE. AS A RESULT, THE FRONT PASSENGER SIDE TIRE EXPLODED AND DAMAGE WAS CAUSED TO THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 110,000.
Jul 26, 2012
SERVICE BRAKES
1 complaint
I WAS IN MY DRIVE WAY BACKING OUT TO GET ON THE THE ROAD. WHEN I DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND I SAW A TRAIL OF FLUID ON THE DRIVEWAY. I WAS ABLE TO STOP AND PARK THE CAR. WHEN I TOOK A LOOK UNDER THE CAR I SAW A POOL OF WHAT APPEARS TO BE BREAK FLUID AND FLUID LEAKING FROM THE JUCTION TYPE BOX UNDER THE DRIVERS SIDE JUST BEHIND THE FRONT TIRE. UPON FURTHER INVETIGATION VIA THE INTERNET I FOUND THIS TO BE A COMMON PROBLEM IN THIS YEAR AND MODEL. LUCKY FOR ME IT HAPPENED BEFORE I LEFT THE DRIVEWAY OTHERWISE THIS COULD HAVE BEEN QUITE COSTLY OR EVEN FATAL. *JS
Jul 02, 2012
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
SERPENTINE BELT SLIPS OFF IN THE RAIN CAUSING A LOSS IN POWER STEERING, AC (FOR WINDOW DEFOGGING), POWER (NO ALTERNATOR WHEN HEADLIGHTS ARE ON DURING RAIN). WHEN IT SLIPPED OFF, THE ABILITY TO CORRECT FOR LOSS OF TRACTION DUE TO WATER WAS REDUCED DUE TO LACK OF POWER STEERING AND THE WINDSHIELD FOGGED UP QUICKLY DUE TO THE LOSS OF THE AC COMPRESSOR. SLID OF THE INTERSTATE AND SLID DOWN THE MEDIAN. MULTIPLE OTHER INSTANCES OF BELT SLIPPING OFF (4 TIMES IN PAST 3 DAYS), THOUGH AT LOWER RATES OF SPEED. DODGE DENIES THERE IS AN ISSUE EVEN THOUGH THERE ARE MANY REPORTS ON THE INTERNET RELATING TO THIS PROBLEM. IT IS ALSO INTERESTING THAT THEY NOW SELL A UPGRADE KIT THAT CHANGES OUT THE TWO NON-GROOVED PULLEYS FOR GROOVED ONES AND ADD A BELT WITH GROOVES ON BOTH SIDES. THEY SAID THAT THEY WOULD ONLY FIX THIS PROBLEM WHEN ENOUGH PEOPLE REPORTED THE PROBLEM. *TR
May 29, 2012
TIRES,WHEELS
1 complaint
2000 DODGE CARAVAN, EASTBOUND WHEN LEFT FRONT TIRE CAME OFF OF THE VEHICLE. UNIT 1 CAME TO FINAL REST ON THE RIGHT BERM. TIRE WAS LOCATED ON THE WESTBOUND SIDE BY OHIO TURNPIKE MAINTENANCE. *BF THERE WAS DAMAGE TO THE LEFT FRONT TIRE, LEFT FRONT HUB AND LEFT FRONT QUARTER PANEL. ( OHIO TRAFFIC CRASH REPORT # 10-0550-90)*JB
Sep 23, 2010
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING AND TURNING THE STEERING WHEEL IT SEEMED AS IF THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED HER THAT THE TENSION AND IDLE PULLEY FAILED AND NEEDED TO BE REPLACED. FURTHERMORE, SHE NOTICED A SQUEAKING NOISE WHICH SHE PRESUMED WAS IN THE BRAKE AREA WHEN THE BRAKES WERE ENGAGED AND OCCASIONALLY FAILED TO STOP THE VEHICLE. SHE SPOKE WITH A REPRESENTATIVE WHERE SHE PURCHASED THE VEHICLE; HOWEVER, HE TEST DROVE THE VEHICLE AND ADVISED HER THAT THERE WERE NO PROBLEMS WITH THE BRAKES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER OR AN AUTHORIZED DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 138,830. UPDATED 4/30/10 *CN TRANSMISSION FLUID WAS LEAKING. UPDATED 06/28/10*JB
Dec 03, 2009
EXTERIOR LIGHTING,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TURN SIGNAL INDICATOR FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE RIGHT TURN SIGNAL INDICATOR OPERATED INTERMITTENTLY AND THE HORN DID NOT WORK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 83,600.
Mar 09, 2009
AIR BAGS,EQUIPMENT
1 complaint
I HAVE A 2000 DODGE CARAVAN WHICH I BOUGHT IN 2000 WHICH AT THAT TIME I LIVED IN TENNESSEE. IN 2006 I MOVED TO FLORIDA AND HAD PROBLEM AS WITH MY HORN AND THE WORD AIRBAG HAS BEEN PRESENT EVER SINCE. ASKED DEALERS IN FLORIDA AND THEY SAID IF NO RECALLS HAVE BEEN ISSUED IT WOULD COSTLY FOR ME. CURRENTLY I HAVE 196,450 MILES AND JUST HAD TRANSMISSION REPAIRED. I AM ALSO STARTING TO HAVE OIL PRESSURE PROBLEMS. I STILL WANT TO STAY WITH THE VAN BUT I NEVER RECEIVED ANY RECALLS NOTICE. PLEASE ADVISE. THANK YOU! REV. MIKE VIDAL *TR
Jan 31, 2009
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
I HAVE A 2000 DODGE CARAVAN. I HAD BEEN FRIEND BORROW IT FOR THE WEEKEND . WHEN SHE RETURNED IT, SHE TOLD ME SHE LOST THE BRAKES. SHE BROUGHT IT TO A SHOP AND THEY FIXED THE BRAKE LINE. THEY TOLD HER THE WHOLE BRAKE LINE NEEDS TO BE REPLACED. MY BRAKES ARE VERY LOW. THEY ARE BELOW THE GAS PEDAL WHEN PUSHED TO STOP. I FEEL THERE IS A BIG PROBLEM WITH THIS YEAR. *TR
Nov 10, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
I PURCHASED A 2008 DODGE CARAVAN ABOUT 2 YEARS AGO FROM ELITE MOTORS IN VICTORVILLE. THE CAR WAS NOT SMOKED AT THE TIME OF PURCHASE AND HAD TO BE DONE SO ABOUT 1 MONTH LATER. THEY SAID THEY HAD A HARD TIME GETTING IT TO PASS AND THEN IT PASSED BUT WHEN I GOT IT BACK I SMOGGED IT AND IT FAILED. ELITE MOTOS SAID THEY WOULD WORK WITH ME ON RESOLVING THINGS BUT THEY NEVER DID. SINCE I'VE HAD THE VEHICLE THERE HAS BEEN A LOUD SLAPPING NOISE COMING FROM THE AIR CONDITIONER, THE FUEL PUMP HAS BEEN REPLACED, TWO TIRES HAVE BLOWN, SEVERAL SETS OF FRONT BREAK PADS HAVE BEEN REPLACED, 2 BATTERY'S HAVE BEEN REPLACED, AND WITHIN THE LAST MONTH BOTH FRONT AND REAR BRAKES/MASTER BRAKE CYLINDER/CALIPERS/WATER PUMP/RADIATOR HAS BEEN REPLACED. MY CAR IS AGAIN IN THE SHOP BECAUSE MY ENGINE LIGHT AND AIR BAG LIGHTS HAVE COME ON, THERE ARE NO BRAKE LIGHTS, AND MY CAR WAS HESITATING AND LOOSING POWER INTERMITTENTLY WITH A CLUNKING COMING FROM THE ENGINE. MY MECHANIC TELLS ME THAT I WILL NEED A NEW ENGINE. ALSO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT A FEW MONTHS AGO. I HAD ASKED GEIKO IF WHEN THEY DID THE BODY WORK - WOULD THEY ALSO LOOK FOR THINGS MECHANICALLY WRONG JUST TO MAKE SURE EVERYTHING WAS O.K. THEY SAID THEY WOULD, THE SHOP (PERFORMANCE IN VICTORVILLE SAID THEY WOULD AND GAVE ME A BUSINESS CARD OF THE GUY THEY REFER THINGS OUT TO BUT THEY NEVER DID? POINT OF IMPACT IS LISTED AT 6. REAR. *TR
Sep 19, 2008
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I AM HAVING DIFFICULTIES WITH MY VEHICLE BEING ON A RECALL LIST. CAN A CAR DEALERSHIP REFUSES TO FIX A PART ON A NATIONWIDE RECALL LIST? I HAVE A 2000 DODGE CARAVAN. FOR THE PAST FIVE YEARS, THE HORN, TURN SIGNALS, DASH LIGHTS WOULD BECOME INOP BUT THE CAR WOULD START UP. USUALLY I WOULD HAVE TO TURN THE ENGINE COMPLETELY OFF AND JOLT THE TILT WHEEL UP AND DOWN FOR IT TO OVERCOME THIS DEFECT. IT DOES THIS INTERMITTENTLY - WOULD BE FINE FOR WEEKS AND THEN ACT UP. NOW, A NEW PROBLEM IS OCCURRING - TURNING THE IGNITION KEY IS NOT STARTING THE VAN. AGAIN, IF I PLAY WITH THE TILT WHEEL AND KEEP ON TURNING THE KEY, IT WILL THEN START. I TOOK IT TO A AUTOMOTIVE REPAIR PLACE AND THEY TOLD ME ITS THE 'CLOCKSPRING'. THEY TOLD ME IT IS ON A NATIONWIDE RECALL SINCE 2004. I NEVER GOT A NOTICE ABOUT THIS RECALL. I'VE OWNED THE CAR SINCE 2002. SO, I TOOK IT TO JEFF WYLER'S CAR DEALERSHIP (SPRINGIFIELD, OHIO) AND THEY REFUSED TO REPLACE THE CLOCKSPRING. "THE DEFECT IS INTERMITTENT AND THIS RECALL MUST BE FOR THE COMPONENT TO BE A TOTAL FAILURE BEFORE REPLACING", ACCORDING TO THEM. I AM NOT GOING TO WAIT FOR THE CAR'S CLOCKSPRING TO FAIL AND ALSO, THEY CAN'T FIND OUT WHY IT IS NOT TURNING ON - BECAUSE THIS PROBLEM IS NOT RELATED TO THE CLOCKSPRING. ARE THEY PERMITTED TO REFUSE TO REPLACE A RECALL PART? I THINK THE TWO PROBLEMS ARE RELATED. I DO NOT WANT THE CLOCKSPRING PROBLEM TO BE PUT OH HOLD UNTIL THERE IS A 'TOTAL FAILURE." MY WIFE IS THE PRIMARY DRIVER. *TR
Aug 27, 2008
VISIBILITY,EQUIPMENT
1 complaint
THE MOTOR TO THE WINDOWS OF MY 2000 DODGE CARAVAN IS BEING REPLACED FOR THE SECOND TIME. *TR
May 17, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
Dec 28, 2007
STEERING,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
DT*: THE CONTACT STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING COLUMN. IN MAY OF 2003, THE STEERING COLUMN WAS REPLACED AND IN JANUARY OF 2004 THE CLOCK SPRINGS WERE REPLACED. IN MAY OF 2004, THE STEERING WAS REPLACED FOR THE SECOND TIME AND THE CLOCK SPRINGS WERE AGAIN REPLACED IN AUGUST OF 2004. THERE IS A NHTSA RECALL # 04V480000, CONCERNING THE AIR BAG CLOCK SPRINGS, HOWEVER WHEN THE RECALL REPAIR WAS PERFORMED ON NOVEMBER 11, 2004 IT DID NOT REMEDY THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS NOT BEEN NOTIFIED AND NO REPAIRS WERE MADE. ALSO ,COMPLAINED ABOUT CLICKING NOISE IN STEERING, AND REPLACED CCLOCKSPRING . IN ADDITION, REPLACED CANISTER DUE TO LEAKING. *AK
Feb 22, 2006
POWER TRAIN,VISIBILITY,EQUIPMENT
1 complaint
ONE DAY ON MY WAY TO WORK (ABOUT 10 MILES FROM MY HOUSE) I WAS GOING APPROXIMATELY 55 MPH WHEN THE TRANSMISSION SLAMMED INTO SECOND GEAR AND WOULD NOT SHIFT INTO ANOTHER GEAR. I HAD MY VAN TOWED TO A SHOP AND IT WAS TWO SENSORS IN THE TRANSMISSION. THE VERY NEXT DAY I WENT TO GET MY VAN I WENT TO WORK THE VAN SEEMED TO RUN LIKE NEW, AND THEN WHEN I GOT OFF OF WORK I ROLLED DOWN MY POWER WINDOW ON THE DRIVERS SIDE AND THE WINDOW WOULD NOT ROLL BACK UP! TO HAVE THE TWO SENSORS FIXED WAS AROUND TWO HUNDRED DOLLARS AND TO GET THE WINDOW FIXED WAS ONE HUNDRED AND TWENTY FIVE DOLLARS AND THAT PART FOR THE WINDOW WAS THE REGULATOR AND THE MOTOR, FOR A NEW PART WAS LIKE THREE HUNDRED DOLLARS, I GOT ONE USED. IT HAS BEEN SIX MONTHS SINCE I GOT THESE THINGS REPLACED AND NOW THEY ARE BOTH BROKE AGAIN! THE SENSORS AND THE DRIVERS SIDE WINDOW MOTOR AND REGULATOR. I DO HAVE THE PARTS THAT ARE DEFECTIVE NOW BUT I DO NOT HAVE THE PARTS FROM BEFORE. *NM
Feb 01, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
DT: CONTACT STATES VEHICLE CAN BE CHANGED FROM ANY GEAR WITHOUT PRESSING THE BRAKE. THE CONTACT'S SON GOT INTO THE VEHICLE WHILE IT WAS RUNNING. TOOK IT OUT OF GEAR WITHOUT HOLDING THE BRAKES, WHICH RESULTED IN THE VEHICLE CRASHING THROUGH A GARAGE DOOR. AT THIS TIME THE VEHICLE HAS NOT BEEN CHECKED TO SEE WHY THE VEHICLE WILL GO INTO GEAR WITHOUT PRESSING THE BRAKES.*AK
Nov 29, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
I AM WRITING TODAY BECAUSE I PURCHASED A 2000 DODGE CARAVAN IN FEBRUARY 2005. EVERY MONTH SINCE I PURCHASED MY CAR I HAVE HAD TO HAVE THE BRAKES SERVICED. IN MARCH THE BRAKES WERE DUSTED OFF. AGAIN IN APRIL THE BRAKES AGAIN WERE DUSTED OFF ACCORDING TO THE DEALERSHIP. IN MAY THEY FINALLY REPLACED THE BRAKES I BELIEVE BOTH FRONT AND BACK. IN JUNE I TOOK THE CAR TO A DIFFERENT GARAGE AND PAID TO HAVE THE BREAKS REPLACED AGAIN. THEN IN JULY THE CALIPERS AND BRAKES WERE REPLACED. IN AUGUST THE SAME GARAGE STATED THAT THE BRAKES NEEDED TO BE REPLACED AND THE ABS NOW NEEDS TO BE REPLACED. I COULD ONLY HAVE THE BRAKES DONE AT THIS TIME. I HAVE SPENT OVER $1000 MINIMUM SO FAR REPAIRING MY CAR. AT THIS POINT I HAVE NOT REPLACED THE ABS DUE TO LACK OF FUNDS. ALSO I WAS TOLD THAT THE STRUTS NEEDED TO BE REPLACED, AN ALIGNMENT NEEDED TO BE DONE, REAR SHOCKS, AND NEW TIRES. I NEED SOME ONE TO PLEASE TAKE A LOOK AT THIS CAR. *JB
Aug 30, 2005
SUSPENSION,EQUIPMENT
1 complaint
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
Aug 01, 2005
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
THE SERPENTINE BELT HAS COME OFF MY VAN 5 TIMES IN THE LAST 6 MONTHS. THIS IS A FAMILY VAN AND DRIVEN DAILY WITH 5 CHILDREN IN IT. THIS IS A COMPLAINT OF MANY CARAVAN OWNERS. THERE ARE SITES ALL OVER THE INTERNET COMPLAINING ABOUT THIS PROBLEM.
Jul 21, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
DT: THE CONTACT OWNS A 2000 DODGE CARAVAN. SHE TOOK VEHICLE TO THE DEALERSHIP LAST WEEK FOR MAINTENANCE. HER HUSBAND JUST PUT NEW BRAKES ON THE VEHICLE AND THE DEALERSHIP INSPECTED THEM AND EVERYTHING WAS GREAT. SHE LEFT THE SERVICE DEPARTMENT AND NOW THE MASTER CYLINDER MALFUNCTIONED. THE DEALERSHIP WOULD NOT SUGGEST HER TO DRIVE THE VEHICLE, BUT SHE HAD TO DRIVE THE VEHICLE HOME. ABS LIGHT HAS BEEN ON HER VEHICLE FOR THE PAST YEAR AND A HALF IT HAS BEEN COMING ON RANDOMLY. DEALERSHIP SAID THEY COULD NOT FIGURE OUT WHAT SHE WAS TALKING ABOUT BECAUSE THE LIGHT WOULD NOT COME ON WHILE THEY WERE TEST DRIVING IT AND THEY COULD NOT DUPLICATE. THE BRAKE FAILURE HAPPENED THE DAY AFTER SHE PICKED THE VEHICLE UP FROM THE DEALERSHIP WHICH WAS JULY 8 AND THAT THE SOONEST THEY COULD GET HER VEHICLE IN WAS JULY 15, 2005. SHE HAD A RECALL ON ELECTRICAL SYSTEM , AND THEY WOULD NEVER CHECK THIS. BUT SHE WAS EXPERIENCING THIS PROBLEM BECAUSE INSIDE LIGHT, STEREO, WINDOWS WOULD NOT GO UP OR DOWN, AND HEADLIGHTS FAILED. THE DEALERSHIP STATED THAT VEHICLE WAS NOT RECALLED. WHEN SHE WENT BACK ON JULY 15TH THEY DID NOT EVEN TEST DRIVE VEHICLE BECAUSE MILEAGE WAS THE SAME WHEN SHE LEFT AS IT WAS WHEN SHE TOOK THE VEHICLE INTO THE DEALERSHIP.*AK
Jul 15, 2005
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
DT: CONSUMER'S WIFE WAS DRIVING WITH HER 2 LITTLE GIRLS. STOPPED AT A RED LIGHT BRAKES FAILED AND STEERING LOCKED UP. WENT OFF THE ROAD INTO A PARKING LOT AND HIT TREE. THE VEHICLE WAS TOWED AND THE MECHANIC SAID THERE WERE NO BRAKES IN THE VAN. *AK VAN. UPDATED 3/20/2006 - *NM
May 26, 2005
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Dec 27, 2004
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Dec 14, 2004
POWER TRAIN,AIR BAGS
1 complaint
DURING A 35 MPH FRONTAL VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED NECK INJURES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE SHIFTS OUT OF THE PARK POSITION WITHOUT THE FOOT BEHING ON THE BRAKE. 4 YEAR OLD HIT THE SHIFT LEVER AND THE VEHICLE ROLLED DOWN THE DRIVEWAY AND ACROSS THE STREET. *TC
Dec 08, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
1 complaint
THE BRAKE MASTER CYLINDER FAILED, THE BRAKE LINE LEAKED, THE TRANSMISSION MALFUNCTIONED, THE FRONT AXLE AND CALIPER PADS/ROTORS BROKE SPILLING BALL JOINT INTO THE STREET. *BF THERE WERE ALSO SCREECHING SOUNDS, ODOR(S), VIBRATIONS, THE STEERING WHEEL DID NOT FUNCTION PROPERLY, AND THE A/C FAILED.
Dec 03, 2004
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
WHILE DRIVING 70 MPH CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, DRIVER INFORMED THE MECHANIC THAT WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. *AK
Apr 27, 2004
FUEL SYSTEM, OTHER
1 complaint
WHILE DRIVING CONSUMER SMELLED A STRONG GAS ODOR COMING FROM THE VENTS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
Apr 08, 2004
POWER TRAIN,EQUIPMENT
1 complaint
AUTOMATIC TRANSMISSION FAILURE.2000 DODGE CARAVAN. WITH ONLY 54000MILES, IT FELT LIKE IT WAS LOSING ACCELERATION UPHILL. IMMEDIATELY PULLED OVER. TOWED TO DEALERSHIP AND THEY SAID A HYDRALIC HOSE BROKE AND THAT THE TRANNY WOULD HAVE TO BE REBUILT TO THE TUNE OF $2700! GET REAL. THESE TRANNIES ARE OBVIOUSLY HAVING PROBLEMS!*AK
Feb 03, 2004
VISIBILITY,STRUCTURE
1 complaint
SUBJ: COPY OF LETTER SENT ~ REAR END LOW-IMPACT COLLISION/SEATS BREAKING SUBJ: RE: DAIMLER CHRYSLER CUSTOMER ASSISTANCE ([XXX]) DATE: 6/25/03 9:09:50 PM PACIFIC DAYLIGHT TIME FROM: USFROMCALIFORNIA TO: [email protected] DEAR DAIMLER/CHRYSLER, IT SEEMS UNBELIEVABLE THAT A COMPANY THAT IS SUPPOSE TO BE AS REPUTABLE AS YOURS, AND CAN SPEND BILLIONS, AND BILLIONS OF DOLLARS ON ADVERTISEMENTS TO SELL YOUR CARS, BUT WILL DO NOTHING TO HELP SOMEONE WHEN YOU KNOW THAT YOUR SEATS HAVE BEEN A PROBLEM SINCE THE 1960'S (JUST CHECK THE NTS&H WEBSITE, AND YOU WILL SEE ALL THE PROBLEMS THAT ARE NOW ALREADY WELL-KNOWN, THAT YOU HAVE KNOWN ABOUT FOR YEARS, WITH YOUR FRONT SEATS BREAKING IN LOW-IMPACT REAR END COLLISIONS! I AM NOW PERMANTELTY DISABLED DUE TO YOUR SEATS CAUSING A SEVERE CONCUSSION & TRAUMATIC BRAIN INJURY FROM THIS PROBLEM! AND THE REAL THING THAT WE JUST CANNOT UNDERSTAND IS THAT YOUR SO CALLED TRUSTED AND SAFE AUTOMOBILES HAVE CAUSED ME AND MY FAMILY TO GO THROUGH A LIVING [XXX] FOR THE PAST 11 MONTHS, AND YOUR REPUTABLE COMPANY IS REFUSING TO TAKE YOUR ADULT RESPONSIBLITIES AND ACKNOWLEDGE YOUR PROBLEMS AND COMPENSATE US AND OUR FAMILIES FOR OUR TRAGEDIES!!!! MOST OF ALL, YOUR LACK OF FIXING THIS FRONT SEAT PROBLEM, SO THAT OTHERS WILL BE SAVED FROM BEING HURT! WE WERE HIT IN THE REAR END OF OUR 2000 DODGE MINIVAN, AT A LOW SPEED, AND BOTH OF OUR FRONT SEATS COMPLETELY BROKE BACKWARDS, AND NOW I WILL NEVER BE THE SAME FROM THE CONCUSSION AND BRAIN DAMAGE I INCURRED FROM THE SEATS BREAKING! UNFORTUNATELY, WE CANNOT AFFORD AN ATTORNEY TO HELP US GET SOME TYPE OF COMPENSATION FROM YOUR COMPANY, SO WE ARE AT THE MERCY OF FRIENDS AND FAMILY TRYING TO HELP US GET THROUGH ALL THIS. THANK YOU! SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT 35 MPH TRANSMISSION SLIPPED INTO NEUTRAL WITHOUT WARNING. ALSO, CHECK ENGINE LIGHT CAME ON,AND SPEEDOMETER STOPPED WORKING. *AK
Oct 17, 2003
INTERIOR LIGHTING
1 complaint
THE INTERIOR LIGHTS FLASHED ON THEIR OWN. *JB
Apr 03, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
1 complaint
WHILE DRIVING 65 MPH VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE AND LOST CONTROL.*AK. CONSUMER COULD SMELL THE BRAKES AS THEY BECAME HOT. THE BRAKE LIGHTS ILLUMINATE AND THERE IS POOR BRAKE RESPONSE. CONSUMER STATED THE VEHICLE WAS LEAKING TRANSMISSION FLUID, THE AIR CONDITIONER WAS MAKING A HOWLING NOISE, THE BRAKE BOOSTER WAS REPLACED. *JG
Aug 13, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
CONSUMER APPLIED BRAKES AT 40 MPH, PEDAL WENT TO THE FLOOR, NO BRAKING ACTION. CONSUMER SHIFTED TO PARK TO STOP VEHICLE, ENGINE STALLED. DEALER COULD NOT FIND A CAUSE. ON 2 MAY 2001, REAR DRUMS WERE FOUND TO BE OUT OF ROUND AND WERE RESURFACED. ON 31 JAN 2002 DEALER CHECKED BRAKES DUE TO VIBRATION AND STATED BRAKES HAD 50 PERCENT LEFT. *AK DEALER HAS REPLACED BOTH REAR DRUMS AND ALSO INFORMED CONSUMER THAT THE BRAKE SHOES NEEDED REPLACED, THE REAR WHEEL CYLINDER WAS REPLACED AND REAR BRAKES HAVE BEEN ADJUSTED. TRANSMISSION HAD TO BE THROWN INTO PARK WHILE DRIVING, DEALER COULD NOT FIND ANY PROBLEMS. *SLC
May 10, 2002
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THE IGNITION ASSEMBLY NEEDS REPLACEMENT. THE KEY CONSTANTLY WONT TURN. THE SAFETY SWITCH TO PREVENT THE LEFT REAR DOOR FROM OPENING WHEN THE TANK IS BEING FILLED IS DEFECTIVE. THE DEALERSHIP HAD IT REMOVED. I REFUSED REPLACEMENT. THE DOOR WOULD NOT OPEN WHEN IT WAS JAMMED.
Mar 05, 2002
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHEN CRUISE CONTROLIS ON ENGINE SPEEDS UP WHILE GOING UP AN INCLINE. CONSUMER APPLIED BRAKES, AND THEY DID NOT WORK. HAD TO APPLY BRAKES HARD TO GET THEM TO SLOW VEHICLE DOWN. CONTACTED DEALER ,AND DEALER STATED BRAKES WERE STEALING VACUUM FROM BRAKE BOOSTER, BUT EVERYTHING IS OKAY. *AK
Dec 10, 2001
SUSPENSION,VISIBILITY
1 complaint
VEHICLE CONTINUED TO WOBBLE UPON ACCELERATION. VEHICLE BEEN IN DEALER SHOP ON 4 OCCASIONS, AND UNABLE TO CORRECT PROBLEM. *AK CONSUMER STATES THAT IN THE MORNING, THERE IS A LOUD GRINDING NOISE THAT CAN BE HEARD WHEN THE HEATER IS TURNED ON. *JB
Oct 11, 2001
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,TIRES,WHEELS
1 complaint
RUST UNDERNEATH THE VEHICLE. ALL FOUR AXLES/BRAKE CALIPER,BRAKE DRUMS/STABALIZER/ EXHAUST PIPE AND LEAF SPRING BRACKET.ALSO, ON TIRES AND INSIDE OF THE RIMS WERE RUSTED. CONSUMER STATED NOTIFIED THE DEALERSHIP.*AK CUSTOMER ARBITRATION BOARD DINIED CUSTOMER'S REQUEST FOR REPLACEMENT VEHICLE SAYING THAT THE RUST IS NOT A MANUFACTURING DEFECT. *YH
Aug 28, 2000
AIR BAGS,SEATS
1 complaint
WHILE DRIVING AT 65 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. UPON IMPACT, THIRD REAR SEAT FLEW FORWARD, AND THE CHILDREN WHO WERE SEATED THERE, SUSTAINED KNEE INJURIES. ALSO, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT THE OCCUPANTS IN THE CRASH. MANUFACTURER WAS NOT WILLING TO HELP. PLEASE PROVIDE FURTHER INFORMATION. *AK
Jun 20, 2000
Where to Find VIN for Problems Check
To check for problems and complaints on your 2000 DODGE Caravan, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2000 DODGE Caravan 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2000 DODGE Caravan Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2000 DODGE Caravan dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your DODGE dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2000 DODGE Caravan have?
The 2000 DODGE Caravan currently has 526 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 DODGE Caravan?
The most common problems reported for the 2000 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 DODGE Caravan problem data come from?
All problem and complaint data for the 2000 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2000 DODGE Caravan?
You can report safety problems with your 2000 DODGE Caravan directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2000 DODGE Caravan VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2000 DODGE Caravan reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2000 DODGE Caravan. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - DODGE Caravan Problems
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Other DODGE Models
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600
ARIES
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