How many problems does the 2002 DODGE Caravan have?

The 2002 DODGE Caravan currently has 256 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 DODGE Caravan?

The most common problems reported for the 2002 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 DODGE Caravan problem data come from?

All problem and complaint data for the 2002 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2002 DODGE Caravan Problems

AIR BAGS

46 complaints

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO INTERMITTENT AIRBAG WARNING LIGHT DISPLAYED ON THE DASHBOARD AND CLOCKSPRING FAILURE. *SMD

Feb 08, 2016

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. UPDATED 8/10/15*CN

May 25, 2015

I CANNOT BELIEVE A RECALL ON THE INTERMITTENT AIR LIGHT COMING ON HAS NOT OCCURRED ON THE 2002 CARAVAN. MINE GOES ON AND OFF USUALLY WHEN MAKING A TURN-A CLEAR INDICATION THAT THE WIRE IN THE CLOCKSPRING HAS FAILED. THE PROBLEM IS WHEN THE LIGHT IS ON THE AIRBAGS WILL NOT FUNCTION MAKING THE CAR UNSAFE SHOULD AN ACCIDENT OCCUR. DODGE WANTS ALMOST $300 TO REPLACE A PART THAT HAS BEEN FAILING ON PREVIOUS MODEL YEARS AND WERE RECALLED. THIS WILL BE MY 2ND TIME FIXING THE ISSUE. *TR

Apr 02, 2013

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, BURNING FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT MENTIONED THAT HE HEARD A LOUD NOISE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACTING ANYTHING. THE CONTACT STATED THAT IMMEDIATELY AFTER THE FAILURE, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE ENGINEER REPLACED THE PASSENGER SIDE AIR BAG, SEAT BELT, DASHBOARD AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 133,000. UPDATED 12/19/12 *CN ..UPDATED 01/04/13 *BF

Oct 11, 2012

Fire: 1

I HAVE A 2002 DODGE CARAVAN AND THE AIRBAG LIGHT JUST CAME ON ON MY DASH. MY MECHANIC SCANNED THE CODE AND GOT "PASSENGER SQUIB #1 CIRCUIT OPEN". HE TELLS ME THAT I NEED A WHOLE NEW WIRING HARNESS OR A WHOLE NEW AIRBAG BUT THAT THE PROBLEM IS A CONNECTOR THAT USED TO BE AVAILABLE FROM CHRYSLER BUT IS NOT ANY MORE. THIS SEEMS CRAZY. I WANT THE PROBLEM FIXED AS I DON'T HAVE A PASSENGER SIDE AIRBAG RIGHT NOW BUT IT SEEMS THAT CHRYSLER SHOULD SUPPLY THE CONNECTOR OR FIX THE PROBLEM ON A RECALL. *TR

Jul 29, 2010

+ 41 more complaints for this component

STEERING

31 complaints

BACKED OUT OF GARAGE ON COLD MORNING AND COULDN'T TURN STEERING WHEEL (ESPECIALLY TO THE LEFT) UNTIL SEVERAL MINUTES OF IDLING AND FORCING TO EXTREME RIGHT AND THEN TO LEFT, SEVERAL TIMES, PROBLEM IS GETTING WORSE AND EVEN AFTER DRIVING SEVERAL MILES, IT HAS HUNG UP ON LEFT TURNS REQUIRING A SLIGHT RIGHT TURN AND JANKING TO LEFT IN COLD TEMPERATURES. *TR

Jan 07, 2013

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING BETWEEN 25-30 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS OPERATING NORMALLY. WHEN THE CONTACT REACHED HIS DESTINATION, HE NOTICED A MASSIVE LOSS OF POWER STEERING FLUID. HE COULD NOT TURN THE STEERING WHEEL AS INTENDED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE POWER STEERING HOSE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING;HYDRAULIC POWER ASSIST;HOSE, PIPING, AND CONNECTIONS), BUT IT HAS PROVEN TO BE INSUFFICIENT AND HAS NOT PREVENTED FUTURE LEAKAGE OR FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 129,000.

Mar 27, 2009

FOR 2002 DODGE CARAVAN: MANY DODGE CARAVANS 2002 - 2004 HAVE BEEN RECALLED FOR ODI DEFECTIVE POWER STEERING POWER ASSIST HOSE, PIPING AND CONNECTION. THIS IS RECALL # D37. WHY IS MY VEHICLE NOT INCLUDED IN THIS RECALL? MY VAN IS HAVING THIS EXACT PROBLEM. THIS IS A FIRE HAZARD. I WANT MY CAR RECALLED AND FIXED, PLEASE. *TR

Dec 28, 2008

I HAVE A 2002 GRAND CARAVAN. THERE IS A LOUD WHINING SOUND FROM THE STEERING COLUMN. I HAVE COMPLAINED OF THIS PROBLEM FROM THE TIME IT WAS PURCHASED. ORIGINALLY THE DEALERSHIP SAID THEY COULD NOT DUPLICATE MY COMPLAINT. AFTER THE WARRANTY EXPIRED I WAS TOLD THERE WAS AN INTERNAL LEAK IN THE STEERING COLUMN AND THE RACK, PUMP AND LINES NEEDED TO BE REPLACED. THIS WAS DONE AND THE NOISE IS STILL THERE. *TR

Apr 03, 2008

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE POWER STEERING FLUID BEGINS LEAKING AS SOON AS THE VEHICLE IS STARTED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER; HOWEVER, THEY STATED THAT IT HAD PREVIOUSLY BEEN REPAIRED UNDER A RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 96,014 AND FAILURE MILEAGE WAS 95,995.

Feb 19, 2008

+ 26 more complaints for this component

ELECTRICAL SYSTEM

19 complaints

THE DASH WENT OUT. NO HAZARDS, NO BLINKERS AND NO GAUGES. *JB

Jun 16, 2012

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING SHE NOTICED THAT THE SPEEDODOMETER SUDDENLY BECAME INOPERABLE. SHE WAS UNABLE TO DETERMINE HOW MANY MILES WERE ACTUALLY ON THE VEHICLE. THE SPEEDOMETER REMAINED THE SAME. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE SINCE SHE WAS UNABLE TO LOCATE THEM. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REGISTER WAS WORKING; HOWEVER, THE VISUAL INDICATOR ON THE INSTRUMENT PANEL WAS INOPERABLE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 77,086. UPDATED 6/8/11 *CN UPDATED 06/16/11. *JB UPDATED 06/21/11*JB

May 06, 2011

2002 DODGE CARAVAN I'VE HAD SINCE NEW, HAS A HORN THAT HAS PROGRESSIVELY LOST AREAS ON THE STEERING WHEEL WHERE IT CAN BE ACTIVATED. I'VE NEVER HAD AN ACCIDENT WITH IT, BUT NEARLY HAD A COUPLE BECAUSE OF THIS PROBLEM. IT HAS GOTTEN WORSE SINCE ITS INCEPTION OVER 4 YEARS BACK. DUE TO HIGH COST OF REPAIR BY DODGE I HAVE OPTED TO LIVE WITH THE PROBLEM. BUT IF THIS IS SOMETHING ENDEMIC TO THIS, OR OTHER CHRYSLER VEHICLES, I'D LIKE TO HAVE IT FIXED. HORNS SHOULD NOT SPONTANEOUSLY DEGRADE LIKE THIS. THE PROBLEM IS OBVIOUSLY IN THE SWITCH IN THE STEERING WHEEL. *TR

Feb 23, 2010

I HAVE A 2002 DODGE CARAVAN. THE FAILURE BEGAN WITH THE LIGHTS FLASHING (LT/RT LIKE A POLICE CRUISER OR ALARM SYSTEM) IN DAYTIME RUNNING LIGHT MODE. ONCE THE HEADLIGHT LIGHTS WERE TURNED ON THE RT WORKED BUT THE LT LOW BEAM DID NOT. SELECT HIGH BEAM; THE LT HEADLIGHT WORKED THE RIGHT DID NOT. I'VE READ ON THE INTERNET SEVERAL COMPLAINTS ABOUT THIS HEADLIGHT SYSTEM COMPLETELY FAILING DURING HOURS OF DARKNESS AT THE MOST INAPPROPRIATE TIMES (I.E. TRAVELING ON HIGHWAY @ HIGH SPEEDS). CURRENTLY, THE PROBLEM IS BEING WORKED AND PARTS HAVE BEEN SWAPPED AND THE PROBLEM STILL EXISTS. *TR

Jan 22, 2009

2002 DODGE CARAVAN. TOTAL ELECTRICAL FAILURE, OVERCHARGE OF SYSTEM. VEHICLE SHUTDOWN WHILE IN TRANSIT. ALL BULBS, FUSES AND ELECTRICAL DEVICES OUT. WILL NOT START AND DEALER BAFFLED AS TO HOW IT OCCURRED. *TR

May 16, 2008

+ 14 more complaints for this component

POWER TRAIN

18 complaints

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES OVER THE YEARS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Jun 25, 2014

MY TRANSMISSION FAILED THANKSGIVING DAY 2006. VAN WAS PARKED ON HILL. I PLACED IT IN DRIVE AND IT ROLLED BACKWARDS DOWN THE HILL. WAS ABLE TO CAUTIOUSLY DRIVE IT TO TRANSMISSION SHOP. THEY HAD TO REBUILD THE UNIT. THE CHECK ENGINE LIGHT NEVER CAME ON. AFTER PICKING IT UP I HAD TO TAKE IT BACK TO THE SHOP BECAUSE IT WOULDN'T GO OUT OF FIRST GEAR. SHOP STATED IT WAS DUE TO A SENSOR PROBLEM. A COUPLE OF MONTH'S LATER IT DID THE SAME FIRST GEAR. SHOP REPLACED THE SENSOR AGAIN. LUCKILY THE REBUILT TRANSMISSION WAS STILL UNDER WARRANTY. DODGE ONLY WARRANTS THE POWERTRAIN TO THE ORIGINAL PURCHASER. I PURCHASED IT USED IN 2003. *JB

Mar 30, 2007

I AND MY WIFE WHILE DRIVING UP HWY 44 AT 1730 HRS TO PICK UP OUR SON FROM WORK AT SIX FLAGS(IN THE RAIN), SHE WAS DRIVING OUR 2002 DODGE CARAVAN EC. WE CAME DOWN PAST ANTIRE HILL RD THERE WERE A WARRING BUZZER AND A ENGINE WARRING LIGHT CAME ON. ABOUT A HALF MILE LATER THE VAN SEEM TO HAVE A SHUTTER IN THE STEERING, SHE STATED AND I SAW THIS. AS WE CROSSED THE MERAMAC RIVER THERE WAS A LOUD METAL POPPING AND GRINDING FROM THE ENGINE COMPARTMENT. ALMOST THROUGH ME OUT OF THE SEAT I THOUGHT SHE HAD APPLIED THE BRAKES. SHE STATED SHE HAD NOT AND THAT SHE WAS HAVING A HARD TIME CONTROLLING IT. SHE HAD LET OFF THE GAS AND SLOWED BUT NOT BEFORE HEARING THE DRIVER FRONT TIRE LOCK UP AND SKID ON THE WET PAVEMENT PULLING US TOWARD THE TRAFFIC COMING FROM BEHIND. THEN THE VEHICLE GAVE ANOTHER LOUD GRINDING NOISE AND POP AND SHE GOT TO THE SHOULDER. I HAD HER POP THE HOOD AND FOUND THE TRANSMISSION DIPSTICK PUSHED OUT OF THE TUBE WITH FLUID SPRAYED EVERY WERE. I SAID I WOULD TRY AND GET US TO WALMART SO WE COULD CALL FAR HELP AND GET A RIDE FOR MY SON. I THEN STARED THE VAN PLACED IT IN (L) AND CONTINUED TO THE HWY 109 EXIT. THEN TO THE OUTER ROAD THEN FINALLY MAKING IT TO WALMART'S PARKING LOT. WHILE TRYING TO PULLING TO A PARKING SPOT THE TRANS GAVE ONE LAST LOUD SNAPPING SOUND, THAT WAS ALL I HAD TO ROLL BACK DOWN THE HILL AND COST TO PARK VAN. ENGINE WOULD RUN NOTHING FROM TRANS IN ANY GEAR. WE WALKED TO THE AUTOMOTIVE SECTION AND CALLED MY FATHER TO COME AND GET US. WE ARRIVED BACK HOME AT 2030 HRS. THE VAN IS NOT FIXED THIS JUST HAPPENED I AM GOING TO CALL CHRYSLER MONDAY TO SE IF THEY WILL COVER IT. IF NOT I WILL BE FIXING IT MYSELF AND YOU MAY HAVE THE PARTS IF NEEDED. THE ODOMETER HAD JUST TURN TO 72,000 MILES ON THIS DAY OF HAPPENING. *NM

Oct 22, 2006

I PURCHASED MY 2002 DODGE CARAVAN NEW. IT HAS HAD SEVERAL PROBLEMS IN THE FOUR YEARS THAT I HAVE OWNED IT. ASIDE FROM ALL OF THE RECALL WORK, MY TRANSMISSION HAS FAILED TWICE NOW. THE FIRST TIME IT FAILED WAS TWO MONTHS AGO, THE MECHANIC SAID IT WAS A SENSOR PROBLEM AND THAT IT WAS FIXED. IT WENT OUT AGAIN LAST NIGHT WHILE DRIVING. NOW THEY WANT TO CHARGE ME ANOTHER DEDUCTIBLE TO "FIX" IT AGAIN. MY AIR CONDITIONER HAS NOT WORKED PROPERLY IN OVER A YEAR, WATER LEAKS DOWN ON THE PASSENGER SIDE FLOOR, AND COLD AIR ONLY COMES OUT OF THE PASSENGER SIDE VENTS, THE DRIVER SIDE VENTS BLOW OUT HOT AIR. MY DRIVER SIDE WINDOW HAS NOT WORKED IN OVER A YEAR, THE INTERIOR LIGHTS GO ON AND OFF AT RANDOM, AND THE ARM REST ON THE PASSENGER SIDE FRONT SEAT JUST SNAPPED OFF. THE DEALER IS NOT VERY HELPFUL AT ALL. *NM

Sep 16, 2006

2002 DODGE CARAVAN'S TRANSMISSION FAILED. *KB *NM

Sep 01, 2006

+ 13 more complaints for this component

ENGINE AND ENGINE COOLING

13 complaints

DRIVING VEHICLE .IT FLAME FROM UNDER. BELLY OF VEHICLE, . TOTALED THE VEHICLE NOTHING LEFT OF IT. LOST MY PERSONALS AS WELL.THANK GOD I DID NOT HAVE MY KIDS IN IT WHEN IT HAPPENED BEEN NO TIME, TO GET THEM OUT. *TR

Apr 06, 2013

Fire: 1

2002 DODGE GRAND CARAVAN MAKES CHIRPING SOUND AND HAVE REPAIRED IT OFTEN AT DEALERSHIPS. DEALER SAYS CANNOT BE FIXED IS STRUCTURAL PROBLEM WITH FAN BELT AND WHAT IT SITS IN - TENSIONER? - THEY ARE MISALIGNED AND CANNOT BE FIXED. CAR WAS BUILT WRONG. TIRED OF NOISE AND REPAIRING SAME PROBLEM OVER AND OVER. *TR

Jun 05, 2008

THE CATALYTIC CONVERTER ROTTED OFF OF THE MANIFOLD AND FELL WHILE DRIVING. *TR

Nov 28, 2007

I HAD TO REPLACE THE ENGINE IN MY 2002 DODGE CARAVAN SPORT IN SEPTEMBER 2006. THERE IS A FAULT IN THE REAR HEATER ASSEMBLY TUBE WHICH CAUSES IT TO RUST OUT. WHEN THIS TUBE RUSTS OUT, ANTI-FREEZE LEAKS OUT, CAUSING THE ENGINE TO OVER HEAT AND SEIZES THE MOTOR. *JB

Apr 25, 2007

MY 2002 DODGE CARAVAN WITH 4 CYLINDER ENGINE HAS ABOUT 66,000 MILES ON IT AND THE EGR VALVE PACKAGE HAS GONE BAD. THE CHRYSLER DEALER IN MY AREA STATES THAT THIS PART IS NOT COVERED BY THE EXTENDED EMISSION'S CONTROL WARRANTY THAT EXPIRES AT 80,000 MILES. THE PART COST AROUND $170.00 AND WILL TAKE ABOUT $120-$200 FOR LABOR. THE PART # IS 4287820AC.

Dec 29, 2006

+ 8 more complaints for this component

STRUCTURE

10 complaints

THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".

Dec 02, 2015

Crash: 1

THE SLIDING DOORS LOCKED AND WILL NOT UNLOCK OR OPEN. *TR

Nov 21, 2011

DASHBOARD IS CRACKING. DO NOT WANT IT TO GET LIKE MY PICKUP A 1995 DODGE . *AK

May 14, 2007

REAR HATCH POWER LOCK DISENGAGES LEAVING REAR HATCH AJAR AT UNEXPECTED TIMES. ALSO TRIES TO DISENGAGE WHILE DRIVING 5 MPH OR LESS. IT IS ALMOST LIKE SOMEONE IS HOLDING A REMOTE ENTRY DEVICE( WHICH I DON'T HAVE) AND I HEAR A CLICK, CLICK AS IT DISENGAGES THE LOCK. YESTERDAY IT HAPPENED AT LEAST TEN TIMES, EVERY TIME I PUT THE VAN IN PARK THE REAR HATCH UN-LATCHES AND I HAVE TO SHUT THE VEHICLE OFF AND USE MY KEY TO OPEN THE HATCH THE REST OF THE WAY FOR IT TO CLOSE. ALSO FOR THE FIRST TIME IT HAS INTERFERED WITH MY POWER DOOR LOCKS WORKING. THE HATCH WILL ALSO DISENGAGE IF I AM PARKED AND JUST IDLING. THIS COULD BE A MAJOR SAFETY ISSUE IF I WAS IN A VEHICLE CRASH.... *JB

Jan 11, 2007

2002 DODGE CARAVAN HAS RUSTED IN FOUR DIFFERENT AREAS. *TS *NM

Dec 22, 2005

+ 5 more complaints for this component

EXTERIOR LIGHTING

10 complaints

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS DO NOT WORK AT HIGH OR LOW BEAM. THE DEALER STATED THAT THE FRONT CONTROL MODULE MAY BE THE CAUSE OF THE FAILURE; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THEY STATED NOTHING WAS WRONG. THE CONTACT STATED THAT THE FAILURE POSES A SAFETY HAZARD WHILE DRIVING AT NIGHT. HE HAS READ ABOUT SIMILAR FAILURES ON THE INTERNET. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

Oct 03, 2008

TL* - THE CONTACT HAS A 2002 DODGE CARAVAN. THE HEAD LIGHTS ON THE VEHICLE ARE NOT OPERATING PROPERLY. ONLY ONE HEAD LIGHT WORKS AT A TIME. WHEN THE INTERMEDIATE LIGHTS ARE ON, ONLY THE PASSENGER HEAD LIGHT SIDE WOULD LIGHT, WHEN THE HIGH BEAM LIGHTS ARE ON, ONLY THE DRIVER SIDE HEAD LIGHT WOULD LIGHT AND WHEN THE RUNNING LIGHTS ARE ON ONLY THE PASSENGER SIDE HEAD LIGHT WOULD LIGHT. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER AND THEY HAVE REPLACED THE DIMMER SWITCH. THE CONTACT CONTINUOUS TO HAVE THE SAME FAILURES, AND CAN PROVIDE COPIES OF INVOICE REPAIR ORDERS. *NM

Jan 12, 2007

2002 DODGE CARAVAN. THE HEADLIGHTS ON MY 2002 DODGE CARAVAN FLASH OFF AND ON INTERMITTENTLY DRIVING AT NIGHT. I HAD THIS PROBLEM SINCE I PURCHASED THE VEHICLE I HAVE NOT HAVE AN ACCIDENTS THERE HAS NOT BEEN ANY PROPERTY DAMAGE OR POLICE REPORTS TAKEN. THE VEHICLE HAS THE ORIGINAL HEADLIGHTS. I REPORTED THIS IN AN EARLIER COMPLAINT BUT I FOUND THE SOLUTION TO THE PROBLEM. EACH TIME THIS HAS HAPPENED TO ME THE OBD FUSE HAS BEEN BLOWN. THE POSSIBLE CAUSE TO IT HAS BEEN THE VEHICLE WAS JUMPED DUE TO A LOW BATTERY. *NM

Dec 26, 2006

2002 DODGE CARAVAN HEADLIGHTS PERIODICALLY GO OFF, SOMETIMES STAYING OFF FOR 15-20 SECONDS. NOT RELATED TO ACCELERATION, BUMPS OR STOPS. AFFECTS BOTH HEADLIGHTS SIMULTANEOUSLY. VERY SCARY!! ESPECIALLY ON INTERSTATE AND HEAVY TRAFFIC. ALSO, CARS PULL OVER BECAUSE THEY THINK I'M FLASHING DELIBERATELY.*JB

Nov 09, 2005

7/31/05 CONSUMER PRODUCTS SAFETY COMMISSION DAIMLER CHRYSLER MOTORS CORPORATION TO WHOM IT MAY CONCERN: I HAVE A 2002 DODGE GRAND CARAVAN SE THAT WAS DESIGNED AND BUILT WITH A DANGEROUS DEFECT. THE TAIL LIGHT LENSES OR COVERS HAVE BEEN GLUED ON BUT THE GLUE HAS FAILED ON BOTH TAIL LIGHTS AND BOTH COVERS HAVE FALLEN OFF ONTO THE FREEWAY EXPOSING THE BRIGHT WHITE LIGHT BULBS AND DROPPING A LARGE PLASTIC LENS ONTO THE FREEWAY. WHEN THE FIRST ONE FELL OFF MY WIFE STOPPED ON THE FREEWAY AND PICKED UP THE LENS. WHAT A GREAT WAY TO GET KILLED. THE SECOND TIME I WAS DRIVING AT NIGHT ON THE FREEWAY AND HEARD A NOISE BUT DID NOT STOP UNTIL I LEFT THE FREEWAY. THE DEALER SELLS THE ENTIRE LIGHT ASSEMBLY FOR $ 99.00 BUT THE LENS COVER IS NOT SOLD SEPARATELY. LOOKS LIKE A GOOD FUNDRAISER FOR THE DEALER BUT A DANGEROUS SITUATION FOR EVERYONE ON THE ROAD. THE PROBLEM IS THE NEW LENS HAS THE SAME DESIGN AND WAS BUILT THE SAME AS THE ORIGINAL ONE. I TALKED TO THE SALES CLERK AT THE DODGE PARTS COUNTER AND HE SAID "WE HAVE SOLD A LOT OF THESE LATELY." SO THIS IS NOT AN ISOLATED INCIDENCE. IT IS ONLY A MATTER OF TIME BEFORE PEOPLE ARE INJURED BECAUSE OF THIS PROBLEM. IF THE DAIMLER CHRYSLER MOTORS CORPORATION ACTS RESPONSIBLE AND SOLVES THIS PROBLEM QUICKLY LIVES CAN BE SAVED AND INJURIES AVOIDED. THIS IS THE FIRST TIME I HAVE NOTICED A LENS COVER FOR A VEHICLE LIGHT COVER THAT WAS NOT ATTACHED WITH SCREWS. THE GOOD THING IS THERE IS A SIMPLE SOLUTION TO SOLVE THIS PROBLEM. DRILL TWO HOLES IN THE PLASTIC LENS AND INSTALL TWO SCREWS AS I HAVE DONE TO THE LENS COVER RETRIEVED FROM THE FREEWAY BY MY WIFE. AFTER DISCOVERING THIS PROBLEM I FEEL A RESPONSIBILITY TO NOTIFY AS MANY PEOPLE AS NECESSARY TO HELP SOLVE THIS PROBLEM. THANK YOU FOR YOUR TIME AND CONSIDERATION ON THIS MATTER. *JB

Aug 03, 2005

+ 5 more complaints for this component

EQUIPMENT

9 complaints

THE RADIO JUST WENT OUT WHILE I WAS DRIVING, IT MADE A LITTLE POP SOUND AND NEVER CAME BACK ON. *TR

Aug 29, 2011

AFTER STARTING THE VEHICLE AND PUTTING IT INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED TO A SPEED OF 45-50 MPH WITHOUT MY HAVING PRESSED THE ACCELERATOR. THE RMP GAUGE WAS FLUCTUATING WILDLY AND THE ENGINE EMITTED A LOUD "REVVING" SOUND. I IMMEDIATELY APPLIED THE BRAKES WHICH REDUCED THE SPEED OF THE VEHICLE TO ONLY APPROX. 25-35 MPH. IN ORDER TO BRING THE CAR TO A COMPLETE STOP, I HAD TO "STAND" ON THE BRAKES (PRESSING EXTREMELY HARD). AT THIS POINT THE ENGINE STALLED. WHEN MY MECHANIC TEST DROVE THE VEHICLE TO DETERMINE THE PROBLEM, HE, TOO, INDICATED WHAT DIFFICULTY HE HAD "CONTROLLING" THE CAR AND WAS ALMOST IN AN ACCIDENT. THE CAR WAS ULTIMATELY TAKEN TO D'AMBROSIO DODGE IN DOWNINGTOWN, PA FOR REPAIR. THE MECHANIC TOLD ME HE WAS FAMILIAR WITH THIS TYPE OF PROBLEM, INDICATING TO ME I AM NOT THE FIRST PERSON TO HAVE THIS HAPPEN. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT OCCURRED WITH MY VEHICLE. DODGE SHOULD ISSUE A RECALL FOR THE 2002 CARAVAN SPORT TO ENSURE THAT NO ONE ELSE IS PUT IN DANGER. *TR

Nov 29, 2007

DT*: THE CONTACT STATED THE VEHICLE EMITTED A FOGHORN-LIKE SOUND FROM THE AIR CONDITIONING SYSTEM. THIS ONLY OCCURRED WHILE THE AIR CONDITIONING SYSTEM WAS RUNNING ON LOW FAN SPEED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.

Sep 21, 2006

DT: THE CONTACT HAD RECALL REPAIR WORK DONE ON AIR CONDITIONER DRAIN HOSE. AFTER THE DEALER FINISHED THE WORK, THE DEALER CHARGED THE CONTACT $91.00 FOR THE SERVICE. HE HAS BEEN IN CONTACT WITH THE DEALER SEVERAL TIMES IN THE PAST WEEK, AND THEY STATED THEY WOULD BE CALLING HIM BACK, BUT THEY NEVER DID. ALSO, THE DEALERSHIP TOLD HIM THAT THE SERVICE MANAGER WAS NOT THEIR TO SPEAK WITH, AND THAT WHEN THE MANAGER WAS AVAILABLE HE WILL CALL HIM BACK.*AK

Oct 21, 2005

DT: 2002 CHRYSLER DODGE MINIVANS ARE PRONE TO LEAKING WATER INTO THE PASSENGER SIDE FOOT WELL AREA WHEN THE AIR CONDITIONER IS OPERATING. THIS PROBLEM HAS HAPPENED FOR THE PAST THREE YEARS, AND HAS BEEN FIXED THREE TIMES BY THE DEALERSHIP. THE CONSUMER HAD TO PAY AFTER THE WARRANTY RAN OUT. THE AIR CONDITIONER COMPRESSOR FAILED PREMATURELY. THE CONSUMER HAS HAD THE COMPRESSOR REPLACED, THE WARRANTY PAID FOR THAT. THE COMPRESSOR FAILED IN JUNE OF 2005. THE VEHICLE HAS 69,000 MILES. THE LEAKING DEPENDED ON HOW MUCH THE AIR CONDITIONER WAS USED. *AK *SC *JB

Jul 15, 2005

+ 4 more complaints for this component

TIRES

7 complaints

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jan 10, 2014

MY VEHICLE HAD A MASSIVE BLOWOUT AND TIRE FAILURE ON THE E-WAY WITH MY DAUGHTER IN LAW AND GRANDCHILDREN(2). THIS OCCURRED ON 6/19/10 ON HIGHWAY 74 TO PHOENIX AZ. AT APPROX. 1-P.M., VEHICLE SPEED WAS 65 M.P.H.THE TIRE INVOLVED WAS A GOODYEAR INTEGRITY 215/70/15. IT BLEW OUT FAST AND DANGEROUS. THE OTHER REAR TIRE ON INSPECTION LATER HAD A SPLIT BETWEEN THE TREAD BOND TO THE TIRE CASINGTIRES HAD APPROX. 25-30K ON THEM WITH GOOD TREAD, THESE TIRES WERE ALWAYS ROTATED AND AIRED UP AS I AM A RETIRED APPRENTICED TRAINED FO. MO. CO. MECHANIC(RETIRED) AND TIRES WERE CHECKED OUT ON PRESSURE AND CONDITION ON THE LOAN OF THE CAR FOR THE TRIP (200 MILES FROM MY HOUSE) THESE TIRES ARE DANGEROUS IN MY OPINION AT FREEWAY SPEED.UPDATED 09/09/10. *LJ UPDATED 09/14/10 *TR

Jun 29, 2010

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE HAS PEP BOYS FUTURA 2000 RADIAL LTE TIRES, SIZE P215/70R/15. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED DRASTICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE AND BOTH REAR TIRES WERE SEPARATING. THE TIRES HAVE NOT YET BEEN REPLACED. THESE WERE NOT THE ORIGINAL TIRES ON THE VEHICLE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 84,000 AND CURRENT MILEAGE WAS 86,906.

Jul 07, 2008

I BOUGHT 4 NEW PIRELLI P400 TOURING TIRES AT A DISCOUNT TIRE STORE IN VENTURA COUNTY CALIF ABOUT 3 OR 4 YEARS AGO. ABOUT 1 YEAR AGO ONE OF THE TIRES HAD A TREAD SEPARATION. I JUST GOT BACK FROM THE TIRE DEALER AND ONE MORE OF THE 4 TIRES HAS A TREAD SEPARATION. I HAVE BEEN DRIVING 35 YEARS AND HAVE NEVER HAD A SINGLE ONE BEFORE. IS THIS BAD LUCK OR ARE THESE BAD TIRES. *AK

Jul 18, 2007

CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE HIGHWAY A TIRE BLEW OUT AND SHREDDED.THE TIRE WAS ONLY 4 MONTHS OLD. CONSUMER TOOK THE TIRE TO DEALER, AND DEALER TOLD HER THAT THEY WOULD NOT TAKE THE TIRE BACK, BUT THAT THEY SHE COULD PURCHASE ANOTHER TIRE ONLY AT FULL PRICE. GOODYEAR, INTERGRITY, SIZE 215/70 R15.*AK

May 06, 2004

+ 2 more complaints for this component

SEAT BELTS

7 complaints

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR SEAT BELT WAS SHREDDING AND SHE HAD THEM REPLACED. SEVERAL MONTHS LATER, THE FAILURE WAS EXHIBITED ON THE FRONT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE ALL OF THE SEAT BELTS AND THE RETRACTORS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000.

May 09, 2012

REAR SHOULDER SEAT BELTS DID NOT WORK PROPERLY. THE AUTOMATIC LOCKING RETRACTOR FOR THE SHOULDER BELTS DID NOT LOCK PROPERLY. DEALER EXAMINED THE BELTS AND COULD NOT EXPLAIN WHY THE RETRACTOR DID NOT LOCK. *AK REAR SEAT BELTS DOESN'T LOCK WHEN BRAKES ARE ACTIVATED. *LA

Apr 01, 2004

THE REAR SEAT BELT BUCKLES DO NOT LATCH. *AK THE CONSUMER STATED WHILE DRIVING, THE REAR SEAT BELT WHICH WAS HOLDING A CHILD SAFETY SEAT BECAME UNBUCKLED. *JB *NM

Dec 02, 2003

I BOUGHT A USED VEHICLE FROM A DEALERSHIP. THE FRONT PASSENGER SIDE BUCKLE SEEMED TO BE DEFECTIVE AND USUALLY DIDN'T LATCH AT ALL. *AK

Dec 01, 2003

CONSUMER CALLED COMPLAINING THAT THE SEAT BELTS WHICH ARE LOCATED ON THE SLIDING DOORS ARE NOT SAFE FOR THE PASSENGER. DEALER NOTIFIED. *AK

Jul 24, 2003

+ 2 more complaints for this component

SUSPENSION

7 complaints

73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR

May 18, 2009

FRONT SWAY BAR BUSHINGS NEED REPLACING AT 28K. *JB

Jan 10, 2006

CONTACT STATED: WHILE DRIVING SLOWLY DURING A U TURN TO PARK GOING ABOUT 3-4 MPH THE REAR DRIVER'S SIDE HUB FELL COMPLETELY OFF. NORMAL WEATHER CONDITIONS. TOOK VEHICLE TO TOYOTA OF DALLAS DEALERSHIP. THE HUB WAS STILL ATTACHED TO THE TIRE. UPON OBSERVATION 1/2 OF THE BOLTS STILL SCREWED INTO THE HOLE, THE OTHER TWO WERE LAYING OUT IN THE STREET, TWO BOLTS WERE MISSING. MASSIVE RUST BUILT UP IMPLIED THERE WAS NEVER A BOLT INSIDE. AN INVESTIGATOR CONFIRMED THAT IT LOOKS LIKE TWO BOLTS WERE NEVER IN THE SPINDLE , AND CAUSED EXCESS STRESS ON THE TWO BOLTS, AND CAUSED THEM TO SNAP IN HALF, CAUSING THE HUB TO COME OFF.*AK

May 04, 2005

VEHICLE VIBRATED SEVERELY WHILE DRIVING AT ANY SPEED. VEHICLE HAS NOT BEEN INSPECTED AT THIS TIME. CONSUMER ANTICIPATED ONE OF THE FRONT WHEELS MAY COME OFF WHILE DRIVING.*AK

Mar 28, 2005

STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE. NO MORE THAN A WEEK LATER STILL THERE, CALLED AND MADE AN APPOINTMENT. DIAGNOSIS SECOND TIME WAS STRUTS, STABILIZER BAR, BUSHINGS. AGAIN, COVERED UNDER MANUFACTURER WARRANTY BUT STILL HAD TO PAY ANOTHER $100 DEDUCTIBLE. EVEN THOUGH STILL PART OF SAME PROBLEM. NOW A WEEK LATER, PROBLEM AGAIN PERSISTS BUT WORSE. YOU CAN JUST SIT IN THE VAN AND SHAKE IT AND HEAR THE ACTUAL NOISE INSTEAD OF HAVING TO DRIVE IT. AGAIN, I NOW HAVE TO TAKE IT BACK TO THE DEALER FOR ANOTHER APPOINTMENT. *JB

Feb 27, 2005

+ 2 more complaints for this component

SEATS

7 complaints

DRIVING ON A BOULEVARD THOROUGHFARE IN A SNOWSTORM, I LEANED BACK SLIGHTLY ON THE SEATBACK TO SHIFT MY WEIGHT SO I COULD SEE BETTER. I HEARD A LOUD SOUND SIMILAR TO A BULLET BEING FIRED, AND THE SEATBACK IMMEDIATELY FELL BACKWARD TO A HORIZONTAL POSITION. I WAS NOW ON MY BACK, UNABLE TO SEE THE ROAD OR OTHER REFERENCES THROUGH ANY WINDOW. I PULLED MYSELF UP USING THE STEERING WHEEL AND REGAINED CONTROL OF THE CAR. LUCKILY THERE WERE NO ACCIDENTS OR INJURY. I PHONED THE VEHICLE MANUFACTURER CUSTOMER SERVICE CENTER AND REPORTED WHAT TOOK PLACE. THEY ASSIGNED A CASE NUMBER AND TOLD ME TO HAVE MY DEALER MAKE A DIAGNOSIS AND CALL THEM. THEY PHONED ME BACK THE SAME DAY SAYING THE MANUFACTURER WILL PAY TO HAVE THE SEAT REPAIRED IF I AGREED TO A $200. CO-PAY. I AGREED AND THE DEALER REPAIRED THE SEAT RECLINER, STATING ON THEIR PAPERWORK "THERE WAS A NUT ON THE SEAT FRAME THAT BROKE/SNAPPED OFF OF ROD." I ASKED FOR THE BROKEN PARTS, BUT THE DEALER SAID THE MANUFACTURER REQUESTED THEY BE SENT TO THEM. *TR

Feb 22, 2008

WHILE DRIVING ON HIGHWAY THE SEAT BACK ON MY 2002 DODGE CARAVAN BROKE, DROPPING ME BACK AND ALMOST CAUSING LOSS OF CONTROL. ON EXAMINATION I FOUND THE TUBULAR STEEL ON THE LEFT SIDE SNAPPED IN HALF. THIS IS NOT A WARRANTY ISSUE AS CHRYSLER DEEMED IT BUT A SAFETY AND DESIGN ISSUE. CHRYSLER REFUSED TO REPAIR THE SEAT. I AM 6'4" TALL AND 200 POUNDS, NOT AN OVERLY LARGE PERSON BY ANY MEANS. *NM

Sep 14, 2006

WHILE DRIVING 55 MPH DRIVER SIDE SEAT BACK COLLAPSED. CONSUMER WAS ABLE TO MAINTAIN CONTROL AND GET OFF THE ROAD. THE DEALER REFUSED TO REPAIR THE SEAT. *AK

Jul 08, 2004

THE REASON I'M WRITING THIS IS BECAUSE 'M TRYING TO FIND OUT THE PROPER STEPS TO TAKE TO HAVE AN INVESTIGATION ON THE FAILURE OF THE SEATBELTS AND SEATS. ON THE 16TH OF MARCH 2003 MY FAMILY AND I WERE IN A TERRIBLE ACCIDENT IN CORPUS CHRISTI TEXAS. WE WERE HEADING HOME TO NEW BRAUNFELS TEXAS WHEN I RAN INTO CONSTRUCTION AND THE FLOW OF TRAFFIC CAME TO A STOP AND A FULL SIZE VAN REAR ENDED MY MINIVAN AT ABOUT 30MPH. IN THE CAR I HAD MY PREGNANT WIFE, MOTHER, DAD AND 2 YEAR OLD DAUGHTER. THE CAR WAS A 2002 DODGE CARAVAN AND MY DAUGHTER WAS STRAPPED INTO THE CAR SEAT AND EVERYONE ELSE WAS USING THEIR SEATBELTS. MY MOMS SEATBELT WHICH WAS LOCATED ON THE CENTER BENCH SEAT DIRECTLY BEHIND THE PASSENGER SEAT CAME UNDONE. IT HELD AT THE INITIAL IMPACT BUT GAVE WAY AFTER THAT. TWO THINGS THAT SAVED HER WERE MY ARM AND MY FATHER'S SEAT WHICH IS THE SECOND PROBLEM I HAVE SNAPPED BACK AND BROKE AND PINNED HER LEGS AND PREVENTED HER FROM FLYING THROUGH THE WINDSHIELD. MY SEAT AND HER CENTER BENCH SEAT ALSO SNAPPED BACK AND INJURED MY DAUGHTER. *NLM

Mar 27, 2003

Crash: 1

Injuries: 3

CONSUMER STATED WHILE DRIVING, THE MIDDLE PASSENGER SEAT CAME OFF THE TRACKS.*JB

Jan 13, 2003

+ 2 more complaints for this component

SERVICE BRAKES, HYDRAULIC

6 complaints

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE BRAKING FROM 50 MPH, THE BRAKES LOCKED WITHOUT WARNING. IN ORDER TO RELEASE THE BRAKES, THE CONTACT WOULD HAVE TO SHIFT THE VEHICLE INTO REVERSE. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. IN ADDITION, THE CONTACT STATED THE BRAKE DRUMS WOULD BECOME EXTREMELY HOT AND TURN BLUE. THE DEALER ADVISED THERE WAS NOT A FAILURE IN THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE BRAKES WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS SERVICED WITH NEW DRUMS, ROTORS, AND BRAKES PADS. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 73,000.

Aug 02, 2010

COMPLAINT RECEIVED VIA E-MAIL. WE HAD THE POWER STEERING PUMP CHANGED FOUR TIMES. ON 7/22/03, WE BROUGHT THE VAN INTO WESTWAY DODGE BECAUSE IT MADE A LOUD NOISE WHEN TURNING. THEY CONDUCTED TECHNICAL SERVICE BULLETIN 19-006-02 AND INSTALLED A LONGER POWER STEERING HOSE. ON 7/31/2003, WE AGAIN BROUGHT IT IN TO WESTWAY, BECAUSE THE POWER STEERING PUMP WAS MAKING A MOANING SOUND. THEY DIAGNOSED IT AS LOW PRESSURE OUTPUT, AND REPLACED THE POWER STEERING PUMP. ON SEPTEMBER . 15, 2003 WE BROUGHT IT IN FOR THE POWER STEERING COOLANT LINE RECALL. AFTER THAT TIME, THE DEALER ADVISED US THAT IT WAS STILL MAKING NOISE, WE EXPERIENCED CONTINUED NOISE. AT TIMES, IT WAS DIFFICULT TO TURN. NOVEMBER 26, 2004, WE TOOK OUR VAN TO DEALER FOR UPPER POWER STEERING PUMP RECALL. WE BROUGHT IT TO MACK MASSEY DODGE AT 950 CROCKETT, EL PASO, TX 79922 FOR RECALL REPAIRS. THEY ALSO REPLACED THE PUMP AND TEST DROVE THE VEHICLE. ALSO, FOUND THE POWER STEERING PUMP WAS LEAKING, AND IT NEEDED TO BE REPLACED.*AK.....POWER STEERING PUMP WA SCHANGED FOUR TIMES, THREE OF THOS ETIMES WAS DURING RECALLS. DESPITE THE REPAIRS THE POWER STEERING PUMP CONTINUED TO BE NOISY, AND STEERING WHEEL, AT TIMES, IS DIFFICULT TO TURN. *AK

Dec 08, 2004

WHILE DRIVING AT 55 MPH A LOUD CLANKING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. THE STEERING WHEEL SHOOK VIOLENTLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED THE PADS AND BOTH FRONTAL ROTORS, BUT THE PROBLEM STILL EXISTED. *AK

Apr 13, 2004

THIS IS THE 3RD TIME IN 20 MONTHS THAT I HAVE TAKEN MY 2002 DODGE CARAVAN EX IN TO THE DEALER FOR SERVICE. THE ABS LIGHT COMES ON AND STAYS ON. THE DEALER CLAIMS THE PROBLEM IS DUE TO THE ABS SENSORS FAILING.*AK

Feb 24, 2004

BRAKE FAILURE ON A DODGE NEON 2O02- WHILE GOING UP HILL AT 40 MPH AND COMMING ONTO A RED LIGHT THE CARS BREAKS FAILED TO CATCH. MY HUSBAND FLOORED THE BREAKS AND TRIED SEVERAL TIMES TO PUMP THEM. 5-10 FEET FROM IMPACT THE CARS BREAKS CAUGHT AND STILL WE IMPACTED INTO A TOYOTA AVALON

Sep 15, 2003

Crash: 1

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING,POWER TRAIN

5 complaints

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THERE WAS NO RECALL RELATED TO THE DEFECT. THE FAILURE MILEAGE WAS 53,000.

Mar 25, 2010

TRANSMISSION FAILED AT 59,000 MILES- WILL COST ME AT LEAST $2650 WHEN I PICK IT UP THURSDAY, 10/25/07. WHAT CHOICE DO I HAVE, I HAVE TO GET TO WORK. I BOUGHT IT NEW AND IT WILL BE PAID OFF NEXT OCTOBER, 2008. I'VE HAD THAT VAN TO THE TWO DODGE DEALERS AND AT LEAST TWO DIFFERENT INDIVIDUAL MECHANICS. I'VE PAID FOR EMISSIONS REPAIRS, 3 SETS OF TIRES. I HAD THE "CARAVAN" LETTERS REPLACED AND THEY ARE NOW ETCHED OUT AGAIN, I'VE BEEN DRIVING IT AND IT QUIT BEFORE, BUT TODAY'S INCIDENT, WAS JUST A NEAR MISS I WASN'T CRUSHED BETWEEN A SCHOOL BUS AND A TRACTOR TRAILER. THE VAN JUST WOULDN'T GO. I WAS JUST SICK ALL DAY-SCARED AND ACTUALLY LEFT WORK EARLY. *JB

Oct 23, 2007

03/1205 DRIVING ON PALMDALE ROAD MY CAR STOPPED I WAS UNABLE TO GET IT STARTED - HAD IT TOWED TO THE DODGE DEALERSHIP ON 03/14/05. THEY REPLACED THE ENGINE AFTER HAVING MY VEHICLE FOR SEVERAL WEEKS. I GOT MY CAR BACK IN MAY. ON MAY 09 I RETURNED MY CAR BACK TO THE DEALERSHIP DUE TO THE CHECK ENGINE LIGHT BEING ON. THEY CHECK THE VEHICLE AND SAID THEY FIXED THE PROBLEM. ON MAY 13 2005 I DROVE MY CAR DOWN TO LA AND THE LIGHT CAME BACK ON I CONTACTED THE SERVICE DEPT AT DODGE THEY TOLD ME TO BRING THE VEHICLE BACK IN. I RETURNED THE VEHICLE ON MAY 15, 2005. THEY THEN INSTALLED REMANVALVE BODY AS PER PPC CLEAR CODES. ON JULY 21, 2005 I WAS LEAVING THE OFFICE WHEN MY CHECK ENGINE LIGHT CAME BACK ON AND MY CAR WOULD NOT CHANGE GEARS. I WENT INTO AUTO ZONE AND THEY CHECKED THE CODE THAT CAME UP WHICH WAS P0700 - TRANSMISSION CODE. WE CHECKED THE FLUID IT WAS FINE. I PROCEEDED TO DRIVE HOME - APPROXIMATELY 8 - 10 MILES MY CAR OVER HEATED. I IMMEDIATELY PULLED THE CAR OVER TURNED OFF THE CAR AND PLACED THE EMERGENCY FLASHERS ON. I CONTACTED MY SON. HE CAME OUT AND BROUGHT WITH HIM SOME ANTIFREEZE AND WATER. HE CHECKED THE VEHICLE OUT AND PLACED IN THE ANTIFREEZE AND WATER - THE VEHICLE STARTED - THERE WERE NO NOISES. WE DROVE IT THE 2 MILES HOME. BY THE TIME I GOT HOME IT WAS OVER HEATING AGAIN. HE OPENED THE ENGINE AND HE COULD HEAR A NOISE COMING FROM THE BACK OF THE ENGINE - HE TOLD ME THAT MY HEAD GASKETS WERE MOST LIKELY BLOWN. I CONTACTED THE DEALERSHIP. THEY BLAMES THE WARRANTY COMPANY SAYING THAT IT WAS ''THEIR ENGINE AND THEY WOULD NOT PERMIT THEM TO REBUILD THE TRANSMISSION AS THEY REQUESTED''. I CONTACTED MY INSURANCE COMPANY THIS MORNING AND ADVISED THEM WHAT HAPPENED. THEY TOLD ME TO TAKE IT BACK TO THE DEALERSHIP. I ADVISED LAZERO AT THE WARRANTY COMPANY I HAD DONE SOME RESEARCH AND I HAD FOUND OUT LAST NIGHT THAT CHRYSLER HAS HAD A LOT OF PROBLEMS WITH MY ENGINE.

Jul 21, 2005

ON JANUARY 27, 2005, WHILE DRIVING ON A LOCAL INTERSTATE, THE AXLE BROKE, RACK AND PINION, AND THE CV JOINTS AND BOOTS ON MY 2002 DODGE CARAVAN WHICH WAS PURCHASED NEW, WHICH ALMOST CAUSED A HORRIBLE ACCIDENT AND GREAT BODILY HARM TO MY WIFE WHO WAS DRIVING, OUR CHILDREN AGES 6YRS AND 4YRS, AND OTHER TRAVELING VEHICLES IN HER PATH. IN ADDITION TO THIS THE VEHICLE HAS A GAS EXHAUST PROBLEM. DIAMLERCHRYSLER SUPPOSEDLY REPAIRED THE EXHAUST PROBLEM BY REPLACING THE CATALYSTIC CONVERTER IN AUG 2004 BUT THE ENGINE LIGHT STAYS ON CONSTANTLY, THE AXLE WAS REPAIRED ON 2/2005 BUT NOT THE OTHER PROBLEMS MENTIONED ABOVE.

May 12, 2005

WHILE DRIVING THERE IS A LOUD TICKING NOISE COMING FROM ENGINE. ALSO, THERE IS A STRAIN IN VEHICLE WHEN CHANGING GEARS. DEALER HAS SEEN VEHICLE AND CANT FIXED IT. *AK

Mar 13, 2002

VISIBILITY

4 complaints

WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR

Aug 29, 2009

MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR

Jul 24, 2009

WHILE DRIVING ON A DIRT ROADS DIRT AND ROCKS SEEPED THROUGH THE VENTILATION SYSTEM INTO THE VEHICLE. *AK

Nov 18, 2003

WHILE DRIVING THE REAR SIDE VENT WINDOW EXPLORED IN AN INWARD POISTION .*AK

Jul 26, 2002

AIR BAGS,SEAT BELTS

3 complaints

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

Sep 24, 2013

Crash: 1

DT: THE CONSUMER'S VEHICLE HIT A SEMI TRAILER AT ABOUT 20 MPH AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE DRIVER TRIED TO BRAKE, AND THE IMPACT WAS IN THE FRONT OF THE VEHICLE. THE BUMPER WAS MOVED BACK 8 INCHES, THE TRANSMISSION, THE COOLER AND RADIATOR WERE BENT OVER THE MOTOR. CONSUMER HAS FILED A COMPLAINT WITH CHRYSLER, AND THEY SENT AN INVESTIGATOR TO SEE THE DAMAGE AND TAKE PICTURES. THE VAN WAS TOTALED. THERE WAS 1 INJURY, THE INJURY WOULD NOT HAD BEEN AS BAD IF THE AIRBAGS WOULD HAVE DEPLOYED. THE PASSENGER SUFFERED INTERNAL INJURIES, BLEEDING, AND BRUISING DUE TO SEAT BELT FAILURE. *AK

May 25, 2005

Crash: 1

Injuries: 1

VEHICLE AIR BAG LIGHT WOULD STAY ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE PASSENGER'S SEAT BELT TENSION NEEDED REPLACED. *NM *SC

Mar 23, 2005

FUEL SYSTEM, GASOLINE

3 complaints

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT SMELLED AN OVERPOWERING GASOLINE ODOR FROM THE VEHICLE AND THEN NOTICED THAT GASOLINE WAS LEAKING FROM THE FUEL LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 98,000. THE VIN WAS UNAVAILABLE.

Dec 20, 2011

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT DUE TO THE AGE OF THE ORIGINAL FUEL FILTER, HE REPLACED IT WITH AN AFTERMARKET FILTER (RECALL NUMBER 03E053000) ON MAY 13, 2008. THE NEW FILTER LEAKED FUEL UNDERNEATH THE VEHICLE THE FOLLOWING DAY. THE CURRENT MILEAGE WAS 92,500 AND FAILURE MILEAGE WAS 91,300.

Aug 20, 2008

MOST OF THE HOSES ARE LEAKING DUE TO PLASTIC CLIPS NOT HOLDING IN COLD WEATHER.*AK

Nov 16, 2004

ENGINE

2 complaints

ENGINE BROKE

Nov 13, 2018

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH SHE SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ORC MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE FAILURE WAS ALSO CONFIRMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 128,000. THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED AND DID NOT TURN OFF. UPDATED 2/22/2013 *JS

Jan 17, 2013

Fire: 1

PARKING BRAKE

2 complaints

REAR BRAKE SEIZING UP AND UNABLE TO MOVE UNTIL SEVERAL ATTEMPTS FORWARD AND BACKWARD TAKE PLACE, THEN A LOUD NOISE AND IT IS FREED UP. *TR

May 18, 2009

BRAKES ON 2002 DODGE CARAVAN LOCK WHEN PARKING BRAKE IS USED OVERNIGHT. WHEN RELEASING PARKING BRAKE IN MORNING, UNABLE TO MOVE VEHICLE FORWARD OR BACKWARD. IN ATTEMPTING TO DO SO TO GET MOVING, AFTER NUMEROUS ATTEMPTS, CUSTOMER WILL HEAR A LOUD POP NOISE AND BRAKES FREE UP. THIS IS A CONTINUING PROBLEM, NOT JUST ONE TIME. TOOK TO THE DEALER AND WAS TOLD THAT THE BRAKES WERE DIRTY. WAS CHARGED $168 WHEN WE DID NOT PROCEED WITH "REPAIRS" TO BE TOLD THAT A HEADLIGHT WAS OUT AND THAT THE BRAKES WERE DIRTY. WE KNEW THE HEADLIGHT WAS OUT! AND THE BRAKES WERE NOT DIRTY. HAVE NOT RETURNED TO THIS DEALER SINCE (KENDALL IN COTTAGE GROVE, OREGON). *NM

Dec 04, 2005

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

2002 DODGE CARAVAN HEADLIGHT ELECTRICAL ISSUE. MY HEADLIGHTS DO NOT TURN ON WHEN I TURN THE SWITCH. SOMETIMES THEY COME ON QUICKLY SOMETIMES THEY TAKE MORE THAN 30 MINUTES. FOR THEM TO TURN OFF I HAVE THE SAME PROBLEM. ALSO MY WINDSHIELD WIPERS DON'T WORK. THEY TURN ON THE SAME WAY THE HEADLIGHTS DO. IF IT BEGINS TO RAIN WHILE I AM DRIVING I HAVE TO PULL OVER. THIS IS A SERIOUS SAFETY ISSUE. *TR

Jan 29, 2009

DT: 2002 DODGE CARAVAN. THE HEADLIGHTS ON MY 2002 DODGE CARAVAN FLASHED OFF AND ON INTERMITTENTLY DRIVING AT NIGHT.. HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. HAD NOT HAD ANY ACCIDENTS. THERE HAS NOT BEEN ANY PROPERTY DAMAGE NOR POLICE REPORT WAS TAKEN. THE VEHICLE HAS THE ORIGINAL HEADLIGHTS. *AK UPDATED 11/16/2005. *NM

Oct 11, 2005

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

I PURCHASED A 2002 DODGE CARAVAN IN DECEMBER 2006. THE AIRBAG LIGHT WAS ILLUMINATED. I TWICE HAD TO BRING IT IN TO GET IT FIXED AND WAS TOLD THAT THE SEAT BELT TENSIONER WAS DEFECTIVE, AND THEN THAT THE TENSIONER WAS LOOSE. THE LIGHT CAME BACK ON SEVERAL MONTHS LATER AND WAS TOLD THERE WAS A SHORT IN THE WIRING HARNESS WHICH HAD TO BE REPLACED. IS THIS A MANUFACTURING DEFECT? *JB

Oct 02, 2007

THE PASSENGER AIR BAG DEACTIVATED AND CANNOT BE REACTIVATED DUE TO INSTALLATION OF A HANDICAPPED POWER CHAIR. *NM THE PASSENGER AIR BAG LIGHT STAYED OFF MAJORITY OF THE TIME. THE SERVICE DEPT INFORMED THE CONSUMER THAT THERE WAS NO WAY TO ACTIVATE THE AIR BAG IF THE PASSENGER SEAT WAS REMOVED. THE COMPANY WHO INSTALLED THE SEAT STATED THAT THEY FAILED TO HOOK UP A WIRE. *SC *JB

Jun 20, 2005

SEAT BELTS,EQUIPMENT

2 complaints

THE REAR SEAT BELTS IN OUR 2002 DODGE CARAVAN HAVE STOPPED FUNCTIONING AGAIN. THEY WERE REPLACED IN FEBRUARY 2003, JANUARY 2007 AND ARE GOING IN TO BE REPLACE AGAIN TODAY JULY 2007. THEY DO NOT ENGAGE WHEN PULLED AND THEY DO NOT RETRACT AFTER USE. *TR

Jul 20, 2007

THE GENERATION 3 SEAT BELTS IN MY VAN NEED TO BE REPLACED IN LIGHT OF ALL THAT HAS HAPPENED, INCLUDING ALL THE INFORMATION CONTAINED IN THE WEBSITE WWW.UNSAFEBELTS.COM. THIS SEEMS TO AFFECT OVER 14 MILLION PEOPLE, AND NO RECALL HAS YET BEEN MADE. BUT THE DEATHS KEEP RISING, AND THE MONEY ADDS UP FOR DAIMLER-CHRYSLER. I AM THINKING OF FILING A LAWSUIT OF MY OWN IN THE FACT THAT THERE IS KNOWLEDGE ABOUT THESE THINGS HAPPENING TO SEAT BELTS AND NOTHING IS BEING DONE EXCEPT SITTING ON THEIR BUTTS!! TODAY I CALLED CHAMPION DODGE LOCATED IN GULFPORT, MISSISSIPPI AND WAS TOLD THAT THEY WILL NOT REPLACE THE BELTS...INSTEAD I WOULD HAVE TO PA TO GET THEM DONE!! I THINK A NICE AD IN THE LOCAL NEWSPAPER WILL DO THE TRICK!! I HAVE A 19-MONTH OLD GIRL, I WILL BE DAMNED IF I WILL JUST LET THIS GO. THANK YOU FOR YOUR TIME. MR. WESTERLUND . *NLM

Apr 02, 2003

AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

AIR BAG LAMP REMAINS ON. DIAGNOSED AT DEALER AS CLOCKSPRING FAILURE. CRUISE CONTROL ISSUES AS WELL. LIKE SO MANY OTHER CARAVAN OWNERS. *AK

Mar 21, 2007

WHEN VEHICLE WAS NOT RUNNING, IT ROLLED DOWN A HILL AT 40 MPH AND AIRBAGS DID TOT DEPLOY. DEALER NOTIFIED. *AK

Jun 02, 2003

Crash: 1

STEERING,SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG

Apr 28, 2018

STEERING,SERVICE BRAKES,ENGINE

1 complaint

THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,

Mar 29, 2017

FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Sep 11, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES

1 complaint

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS

Jul 27, 2014

Crash: 1

TIRES,WHEELS

1 complaint

I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR

Jul 17, 2014

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT HE BRAKES FAILED TO DISENGAGE AFTER STARTING THE VEHICLE. THE CONTACT STATED THAT ONCE THE VEHICLE WAS TURNED ON THE BRAKES MADE A LOUD NOISE AND THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. HOWEVER, THEY REPLACED THE ROTOR AND PADS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 114,000. THE VIN NUMBER WAS UNAVAILABLE.

May 27, 2014

STRUCTURE,EQUIPMENT,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

Mar 12, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Aug 21, 2013

SUSPENSION,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF

Jun 20, 2013

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Sep 22, 2011

LATCHES/LOCKS/LINKAGES,SEATS

1 complaint

MY 2002 DODGE CARAVAN IS MISSING THE LOWER ANCHORS IN THE THIRD ROW SEAT FOR THE LATCH SYSTEM. I PURCHASED THE VEHICLE BRAND NEW AND HAVE NOT PREVIOUSLY NOTICED THE LACK OF THE ANCHORS SINCE I JUST NOW AM INSTALLING A CAR SEAT. *TR

May 03, 2009

UNKNOWN OR OTHER

1 complaint

I OWN A 2002 DODGE CARAVAN SE, WITH ROUGHLY 115,000 MILES ON IT. I WAS DRIVING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT OF 55 MPH. THE WEATHER WAS FINE, NOT PARTICULARLY WINDY OR ANYTHING OF THAT NATURE. ALL OF A SUDDEN, I HEARD A LOUD POPPING SOUND. I LOOKED IN MY REAR VIEW MIRROR JUST IN TIME TO SEE THE PASSENGER-SIDE BACK WINDOW IMPLODING INTO THE BACK OF THE VAN. IT WAS THE VERY BACK SIDE WINDOW, THE ONE THAT IS ABLE TO BE VENTED MANUALLY. IT WAS NOT VENTED AT THE TIME OF THE IMPLOSION. I HAD NOT SEEN ANY PROJECTILES SAILING THROUGH THE AIR THAT COULD'VE HIT THE WINDOW. I HAD NOT SEEN ANY CRACKS OR IMPERFECTIONS IN THE WINDOW. THE BIGGEST PROBLEM I AM FACING IS THAT THIS IS THE 2ND TIME GLASS HAS MYSTERIOUSLY BROKEN IN THE VEHICLE. ABOUT A YEAR AND A HALF AGO, THE BACK WINDSHIELD SHATTERED WHEN I GOT INTO THE VAN AND SHUT THE DOOR. IN THAT INSTANCE, I WAS PARKED, AND THE VEHICLE HADN'T EVEN BEEN TURNED ON YET. IN THAT CASE, AT LEAST THERE WASN'T FLYING GLASS INSIDE OF THE CAR. I AM OFFICIALLY FRUSTRATED (AND TERRIFIED) WITH THIS PROBLEM, AND AM VERY HAPPY THERE WASN'T ANYONE SITTING IN THE BACK OF THE VAN WHEN THIS HAPPENED. THIS HAPPENED 4 DAYS AGO, AND I HAVE NOT YET GOTTEN IT FIXED. I AM CURRENTLY EXPLORING DIFFERENT AVENUES TO EXPRESS MY DISTRUST AND ANGER AT THIS SITUATION. I ALSO DO NOT BELIEVE THIS HAD TO DO WITH A DRIVING ERROR COMMITTED ON MY PART. I WOULD LIKE THIS TO BE RESOLVED, IDEALLY WITH DODGE REPLACING MY WINDOW FREE OF CHARGE. THANK YOU FOR YOUR TIME. *TR

Aug 19, 2008

AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

1 complaint

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 73,000.

Mar 31, 2008

Crash: 1

ENGINE AND ENGINE COOLING,EQUIPMENT

1 complaint

I OWN A 2002 DODGE INTREPID, FIRST OFF I HAVE ALWAYS KEPT UP ON MAINTENANCE. I FINANCED THE CAR ABOUT 2 YEARS AGO. ALL OF A SUDDEN ABOUT 3 MONTHS AGO I NOTICED THE OIL LIGHT ON, ME THINKING I MAY BE LOW ON OIL I SIMPLY TOOK IT TO GET SERVICED JUST BECAUSE OF THE OIL LIGHT. THAT DIDN'T HELP THE CAR OIL LIGHT REMAINED. ABOUT A WEEK AFTER THAT I HEARD A STRANGE KNOCKING NOISE AND THEN BOOM IN THE MIDDLE OF A INTERSECTION AS I WAS ABOUT TO TURN LEFT IT DIED ! TOOK IT TO A DODGE DEALER IN MY AREA TO MAKE A LONG STORY SHORT I ENDED UP PAYING OVER $1500 AND HAD THE CAR STALL ON ME VARIOUS TIMES AFTER IT WAS SUPPOSEDLY FIXED! FINALLY TOOK IT TO A MECHANIC FOR A THIRD OPINION, BY THEN THE CAR WAS NOT RUNNING. I WAS TOLD THE ENGINE WAS BAD. THE DODGE DEALERSHIP SHOULD HAVE BEEN HONEST AND TOLD ME THE CAR WAS NOT OPERABLE. PLEASE HELP .....*JB

Mar 13, 2007

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

2002 DODGE CARAVAN'S FUEL PUMP IS DEFECTIVE. THE BATTERY ALSO FAILED. *KB *NM

Aug 14, 2006

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY AND OCCURRED AT NO PARTICULAR SPEED; HOWEVER, THE VEHICLE IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE PROBLEM COULD NOT BE DUPLICATED. UPDATE 5/2/2006 - ALL THE DASH LIGHTS FLICKERED AND THE CRUISE CONTROL LIGHT ILLUMINATED. THE DEALER REPLACED THE BATTERY. *NM

Apr 17, 2006

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, ALL OF THE DASHBOARD LIGHTS ILLUMINATED THEN THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON A FLATBED TRUCK BECAUSE THE TIRES WERE LOCKED UP. THE DEALERSHIPS DIAGNOSTIC TEST DETERMINED THE TRANSMISSION WENT OUT AND NEEDS TO BE REPLACED. ALSO, THE BRAKES WILL NOT RELEASE WHILE THE BRAKE PEDAL IS DEPRESSED, THIS OCCURS EVERY TIME, AND CAUSES THE RIMS TO GET HOT, CAUSING THREE BLOWOUTS ON THE FRONT END. THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM, BUT THE SHOES HAVE BEEN REPLACED 6 TIMES AND THE ROTORS WERE REPLACED TWICE.

Feb 15, 2006

SUSPENSION,EXTERIOR LIGHTING,EQUIPMENT,UNKNOWN OR OTHER

1 complaint

HEADLIGHTS KEPT FLICKERING WHEN TURN SIGNAL WAS TURN ON ALSO HIGH BEAM LIGHT SWITCH WOULD STAY ON AFTER FLASHING THEM. FRONT SUSPENSION SQUEAKS AND MAKES CLUNKING NOISE WHEN HITTING BUMPS. BELTS SQUEAK THEY ARE BRAND NEW LESS THAN 10000 MILE WITH IT ON. *JB

Feb 02, 2006

VISIBILITY,AIR BAGS

1 complaint

AIR BAG LIGHT REMAINED ON ALL THE TIME. BROUGHT VAN TO DEALER KNOWING THAT THEIR HAD BEEN LARGE RECALLS OF VANS WITH AIRBAG PROBLEMS IN THE PAST. THE CLOCKSPRING NEEDED TO BE REPLACED. COMPANY CLAIMED THAT THERE WAS NO RECALL FOR 2002 MODELS. THIS SEEMS TO BE AN ONGOING PROBLEM FOR DODGE AND SHOULD BE COVERED BY THEM. ALSO NOT COVERED UNDER THE WARRANTY. ALSO PROBLEMS WITH THE REAR WINDSHIELD WIPER MOTOR BREAKING. *JB

Dec 31, 2005

STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS) I PICKED UP THE CAR AND DROVE IT HOME BUT I AM GOING TO BRING IT BACK TO THE DEALSHIP BECAUSE NOW THE CAR IS SWAYING LEFT/RIGHT AND THE DEALERSHIP SAID THEY DID A FRONT END ALIGNEMENT BECAUSE OF ALL THE WORK THEY HAD TO DUE TO THE VEHICLE. *JB

Dec 29, 2005

ELECTRICAL SYSTEM,TIRES

1 complaint

DT: THE CONSUMER STATED THAT BATTERY ACID HAD LEAKED ONTO THE WIRING HARNESS, CAUSING ELECTRICAL FAILURE. THE DEALER CONFIRMED THIS PROBLEM. THE MANUFACTURER OFFERED TO PAY FOR HALF OF THE REPAIRS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS YET. *AK (11/21/05) THE DRIVER'S SIDE WINDOW INTERMITTENTLY FAILED TO GO UP AND WAS REPORTED NUMEROUS TIMES TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE REVERSE LIGHT HAD BECOME INTERMITTENT WHILE THE VEHICLE WAS IN MOTION. ALSO THE FAN, WINDOWS AND THE RADIO FAILED TO OPERATE WHEN THE A/C OR DEFROST WAS TURNED ON. THIS ALL LINKED TO THE BATTERY DRIPPING ACID ONTO THE WIRING HARNESS. ALSO, THE REAR DRIVER SIDE TIRE HAD A SLOW LEAK. THE VEHICLE HAD BEEN REPAIRED ON 10/21/05 *SC

Nov 03, 2005

ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS

1 complaint

CONSUMER RECEIVED THIRD RECALL NOTICE FOR 2002 DODGE CARAVAN. THE AIR BAG LIGHT ILLUMINATES ON THE DASH ON AND OFF, AND THERE ARE PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THE CHECK ENGINE LIGHT ALSO ILLUMINATED. *NM

Jun 13, 2005

SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

WHEN APPLYING THE BRAKES IT FELT AS IF VEHICLE RAN OVER SOMETHING IN THE ROAD. THE ROTORS WERE REPLACED TWICE SINCE LAST SUMMER, AND VEHICLE'S PERFORMANCE WAS NOT CHANGED.*AK.. HAD TO REPLACE FRONT BRAKE ROTORS/PADS DUE TO BRAKE CALIPERS STICKING AND NOT RELEASING. THE TWO FRONT TIRES ALSO WORE OUT AND NEEDED TO BE REPLACED. *AK

Mar 24, 2005

SERVICE BRAKES, HYDRAULIC,VISIBILITY

1 complaint

WHILE APPLYING THE BRAKE PEDAL VEHICLE STALLED. DRIVER WAS ABLE TO RESTART THE VEHICLE. WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED . THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

Mar 15, 2005

ELECTRICAL SYSTEM,INTERIOR LIGHTING

1 complaint

WHILE DRIVING THE CONSUMER WOULD SMELLED BURNT WIRES. ALSO, THE INTERIOR LIGHTS WOULD FLICKER INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THERE WAS ALSO A BUZZING NOISE WHILE DRIVING. *JB

Feb 07, 2005

STEERING,POWER TRAIN

1 complaint

WHILE VEHICLE WAS PARKED DRIVER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL. A LOUD CLANKING NOISE WAS COMING FROM THE FRONT. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING HOSES AND TRANSMISSION SHAFT NEEDED TO BE REPLACED. THEN, DRIVER INFORMED THE MECHANIC THAT THE PROBLEMS STILL OCCURRED, AND HAD NOT BEEN RESOLVED. *AK

Feb 07, 2005

STEERING,EQUIPMENT

1 complaint

THE CONSUMER HEARD A SHUTTERING NOISE COMING FROM THE FRONT RIGHT TIRE WHEN TURNING THE STEERING WHEEL TO THE RIGHT. THE RACK AND PINION WAS REPLACED BUT THE PROBLEM STILL EXISTED. *TC THE CONSUMER WAS TOLD THE POWER STEERING WAS THE PROBLEM AND HAD ALREADY BEEN REPLACED. ALSO WHEN THE A/C WAS TURNED ON, IT MADE A LOUD NOISE. *SC *JB

Dec 03, 2004

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,SEAT BELTS,LATCHES/LOCKS/LINKAGES

1 complaint

I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIRE JACK BROKE WHILE JACKING UP THE VAN, I WAS STOPPED AT A RED LIGHT AND ALL OF A SUDDEN MY VAN JUST PROCEEDED TO GO AND I NO CONTROL OTHER THAN RUNNING IN A DITCH TO STOP, THE VAN ALWAYS DRIFTS TO THE RIGHT WHEN DRIVING AND DEALER SAID IT NOT FAULTY THAT'S HOW ITS MADE TO DO, I HAD 7 SETS OF TIRES AND THE DEALERSHIP SAID THEY COULDN'T FIND ANYTHING WRONG WITH THIS VEHICLE , I HAD AN ALIGNMENT DONE 4 TIMES BECAUSE OF THE DRIFTING AND TIRES WEARING OUT SO OFTEN, I HAVE HAD THE BALL BEARINGS REPLACED 2 TIMES, I HAD THE AC RECHARGED WITH FREON 2 TIMES IT JUST WOULDN'T KEEP COOL, THE BACK DEFROSTER SOMETIMES DOESN'T DEFROST MAKING IT IMPOSSIBLE TO SEE WHILE DRIVING, BAD SMELL COMING FROM VAN IT SMELLS LIKE A SKUNK AND IT MAKES IT HARD TO BREATHE. *NM

Oct 12, 2004

Crash: 1

Injuries: 1

VEHICLE SPEED CONTROL

1 complaint

WHILE SITTING AT AN INTERSECTION AND THEN APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED THEN STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC CLAIMED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

Aug 25, 2004

AIR BAGS,ELECTRICAL SYSTEM

1 complaint

VIN # [XXX]. I WILL BRINGING MY VAN TO RAY BRANDT DODGE FOR AT LEAST THE 4TH TIME BECAUSE THE AIRBAG LIGHT KEEPS COMING ON. MY CLOCKSPRING HAS BEEN CHANGED TWICE, ONCE UNDER WARRANTY AND 2 WEEKS AGO AT MY EXPENSE. YES, I FREQUENTLY HAVE PROBLEMS WITH MY HORN AND MY CRUISE CONTROL. I THOUGHT IT WAS ME NOT PRESSING IN THER RIGHT PLACE. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 20, 2004

POWER TRAIN,EQUIPMENT

1 complaint

MY 2002 DODGE CARAVAN SE HAS HAD TO HAVE THE TRANSMISSION PUMP REPLACED TWO TIMES IN LESS THAN 32,000 MILES. THE SERVICE DEPARTMENT AT MY DEALER DOES NOT BELIEVE THIS IS A CHRONIC PROBLEM WITH THE CARAVAN.*AK

Mar 31, 2004

SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT

1 complaint

I OWN A 2002 DODGE CARAVAN SE 3.3 LITER ENGINE. SINCE I HAVE HAD THIS VEHICLE,(BOUGHT IN AUGUST 2003) I HAVE HAD TO BUY NEW TIRES, HAD TO HAVE THE TIRES ROTATED & BALANCED 4 TIMES AND BECAUSE OF THE POPPING NOISE HAVE TO HAVE THE SWAY BAR BUSHINGS REPLACED AND HAVE A NEW ROTOR AND BRAKES REPLACED. THE VIBRATION DUE TO THE BRAKES WEARING AND ROTORS IS UNREAL AND KNOW I AM NOT THE ONLY PERSON HAVING THE BRAKE AND ROTOR PROBLEM. THERE HAS BEEN ONLY 15,000 MILES PUT ON THESE BRAKES AND ARE HAVING TO HAVE THEM REPLACED AGAIN. SOMETHING IS NOT RIGHT AND THIS NEEDS TO BE CHECKED INTO. THANK YOU. *LA

Jan 23, 2004

VISIBILITY,EQUIPMENT,UNKNOWN OR OTHER

1 complaint

THE FIRST FAILURE WAS THE AIRBAG LIGHT STAYING ON CONTINUELY. I HAD IT REPAIRED A FEW MONTHS AFTER BUYING THE VEHICLE NEW. LESS THAN SIX MONTHS LATER, THE LIGHT STAYED ON AGAIN. WE HAD MOVED TO ASHLAND AND IT WAS REPAIRED THERE. WITHIN A WEEK OF HAVING IT REPAIRED, I TRIED TO USE MY HORN AND IT DID NOT WORK. THEY COULDN'T FIX IT AT MY CONVIENCE, SO I HAD TO WAIT A FEW WEEKS TO GET IT REPAIRS. NOW, MY WINDOWS SOMETIMES GO UP AND DOWN AND SOMETIMES THEY DO NOT. MY VAN IS LESS THAN 2 YEARS OLD AND ALREADY, I HAVE HAD TO BORROW SOMEONES CAR BECAUSE MINE WAS IN THE SHOP. THIS SHOULD NOT HAPPEN WITH A NEW VAN WITH LESS THAN 25,000 MILES ON IT. DEBBIE WAGGONER [email protected]

Jan 15, 2004

SEAT BELTS,CHILD SEAT

1 complaint

IWOULD LIKE TO PLACE A COMPLAINT ABOUT THE GEN3 SEATBELTS. I JUST READ AN ARTICLE ON THE POSSIBLE DANGER THAT THESE BELTS POSE. WE HAVE A 2002 DODGE CARAVAN AND A 2004 CHRYSLER TOWN & COUNTRY AND IT'S VERY UPSETTING THAT DAIMLER CHRYSLER IS NOT TAKING ACTION. *AK

Jan 11, 2004

SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

PUNCTURE IN GASOLINE TANK AND DEFECTIVE BEARING IN ALTERNATOR.*MR *CB THE BRAKES WERE IN NEED OF REPLACEMENT AS WELL. *JB

Oct 15, 2003

ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

PROBLEMS WITH TRANSMISSION SLIPPING ON VEHICLE.*MR THE TRANSMISSION AND THE COMPUTER SYSTEM THAT CONTROLLED THE TRANSMISSION ENCOUNTERED NUMEROUS PROBLEMS. THE TRANSMISSION SLIPPED WHILE THE VEHICLE WAS BEING DRIVEN AND THE TRANSMISSION DID NOT CHANGE GEARS PROPERLY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS ON THREE OCCASIONS FOR THE TRANSMISSION BUT TO DATE THE PROBLEMS STILL EXIST. THE CHECK ENGINE LIGHT ILLUMINATED. THE SPEEDOMETER FAILED. *NLM

Sep 12, 2003

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

CONSUMER STATES BATTERY SERVICE LIGHT CAME ON INDICATING HIGHS VOLTAGE OR LOW VOLTAGE. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIME AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. TS THE CONSUMER STATED THAT THE AIR BAG LIGHT WOULD COME ON WHILE MAKING TURNS AND DURING NORMAL DRIVING. (THE BATTERY SYSTEM FAILURE AND FUEL TANK BOTH HAD RECALLS) SCC

Nov 20, 2002

LATCHES/LOCKS/LINKAGES

1 complaint

WHILE DRIVING BACK DOOR UNLATCHED AND OPENED AFTER BEING TIGHTLY LOCKED.*AK

Jul 17, 2002

STEERING,AIR BAGS

1 complaint

AIR BAG LIGHT ILLUMINATED ON DASHBOARD. DEALER HAS BEEN NOTIFIED. HOWEVER, MECHANIC CAN NOT DUPLICATE THE PROBLEM. DEALER HAS SERVICED PROBLEM 3 TIMES.*AK CONSUMER ADDS AIR BAG LIGHT IS ON CONSTANTLY. OCCASIONALLY GOES OFF FOR A FEW MILES. VEHICLE IS LEAKING POWER STEERING FLUID. *TT

Jun 27, 2002

2002 DODGE Caravan Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2002 DODGE Caravan have?

What are the most common problems with 2002 DODGE Caravan?

Where does this 2002 DODGE Caravan problem data come from?

Other Years - DODGE Caravan

Other DODGE Models

Similar Brands