How many problems does the 2009 DODGE Caravan have?

The 2009 DODGE Caravan currently has 118 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 DODGE Caravan?

The most common problems reported for the 2009 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 DODGE Caravan problem data come from?

All problem and complaint data for the 2009 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 DODGE Caravan Problems

ELECTRICAL SYSTEM

38 complaints

INSTRUMENT PANEL WHILE DRIVING SUDDENLY AT NIGHT DOES NOT LIGHT UP, VANITY LIGHTS, INTERIOR OVERHEAD LIGHTS, AND UNIVERSAL GARAGE DOOR OPENER DOES NOT WORK EITHER. DANGEROUS AS YOU CANNOT SEE GAUGES(SPEEDOMETER, FUEL GAUGE, TACHOMETER ), NOT EVEN THE TURN SIGNALS ON THE INSTRUMENT PANEL. *TR

Dec 27, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/13/16*LJ

Feb 08, 2016

WIRELESS IGNITION NODE MODULE RECALL. DEALER ADVISES I MUST BE PUT ON A WAITING LIST AND THAT IT WILL BE MONTHS BEFORE HE WILL HAVE THE PARTS BECAUSE THE COMPANY WILL ONLY SHIP ONE PART AT A TIME. HE SAID THEY WOULD NOT SHIP THE QUANTITY THAT HE NEEDED. THIS SHOULD BE UNACCEPTABLE IF IT A SAFETY ISSUE! PARTS ARE MASS PRODUCED TO MEET AUTO MANUFACTURERS NEEDS. ASSEMBLY LINES DO NOT WAIT ON PARTS TO BE SHIPPED ONE AT A TIME!!!!!

Jan 18, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 13, 2016

2009 DODGE CARAVAN WILL NOT HOLD A CHARGE. BATTERY HAS BEEN REPLACED TWICE SINCE DECEMBER 2014. HAVE HAD THE VAN IN THE SHOP FOR EXTENSIVE WORK ON THE ELECTRICAL SYSTEM, WITH NO LUCK. I HAVE TO JUMP START MY VAN "EVERY DAY" TO USE IT. STARTED IN SEPT 2014. DEC 30, 2014 MY HUSBAND HAD A MASSIVE STROKE, AND HAS HAD EXTENSIVE HOSPITALIZATION AND CARE. HE IS MUCH BETTER, BUT PARALYZED ON ONE SIDE. THIS MAKES IT VERY INCONVENIENT TO LEAVE FOR APPOINTMENTS, SHOPPING, ETC.

Dec 15, 2015

+ 33 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

21 complaints

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 01, 2016

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 27, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jan 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED ON 2/15/16. UPDATED 03/14/16.*JB

Jan 15, 2016

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 02, 2015

+ 16 more complaints for this component

ENGINE

6 complaints

COOLANT/HEATING HOSE - PLASTIC 'Y' VALVE LEAK ALONG SEAL CAUSING ANTI-FEEEZE LEAK

Jul 15, 2015

ENGINE SHUTS OFF DUE TO FAULTY IGNITION SWITCH

May 19, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Dec 19, 2014

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE CURRENT MILEAGE WAS 60,000.

Jun 20, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO START HOWEVER THE FAILURE RECURRED INTERMITTENT. THE DEALER REFLASHED THE ENGINE CONTROL MODULE BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,500 AND THE CURRENT MILEAGE WAS 134,000. UPDATED 3/12/14*CN THE CONSUMER STATED THE ENGINE WOULD CRANK, BUT IT WOULD NOT START. UPDATED 03/21/14

Jan 28, 2014

+ 1 more complaint for this component

WHEELS

5 complaints

THIS IS THE SECOND (TPMS) TIRE PRESSURE SENSOR THAT HAS SNAPPED OFF IN MY HANDS AS I WAS ATTEMPTING TO PUT AIR INTO A LOW TIRE. THESE THINGS ARE DANGEROUS AS THE METAL FATIGUES WITHOUT WARNING OR VISIBLE EVIDENCE OF SUCH. ESPECIALLY LIVING IN AN AREA LIKE MINE, WHERE ROAD SALT, MOISTURE,ICE AND SNOW AND CHANGES IN TEMPERATURE OCCUR REGULARLY THESE SENSORS CAN CAUSE A SUDDEN DEFLATION OF A TIRE IF THEY BREAK WHICH MIGHT LEAD TO A CATASTROPHIC CRASH. LUCKILY FOR ME THE TWO TIMES IT HAS OCCURRED IT HAS HAPPENED IN MY DRIVEWAY. HOWEVER, BOTH TIMES IT NECESSITATED JACKING MY VEHICLE UP WITH FULL LOADS AND ON UNEVEN GROUND, DANGEROUS IN ITSELF.

Nov 01, 2017

STEM VALVE BROKE OFF WHILE DRIVING.

Oct 13, 2017

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO ADD AIR TO THE DRIVER'S SIDE FRONT TIRE, THE SENSOR FELL INTO THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILIURE MILEAGE AND VIN WERE NOT AVAILABLE.

Jun 05, 2013

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON HIS VEHICLE, THE MECHANIC INFORMED HIM THAT DRIVERS SIDE REAR VALVE STEM WAS COMPLETELY RUSTED CAUSING THE TIRES TO HAVE A SLOW LEAK. THE VEHICLE WAS REPAIRED BY REPLACING ALL 4 TIRES AND HAVING THE CONVENTIONAL TPMS PLACED ON THE TIRES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 78,000.

Oct 25, 2012

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 70 MPH WHEN THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT THE VALVE STEM WAS MISSING FROM THE WHEEL. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM FOR EACH WHEEL HAD BECOME CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.

Jun 01, 2012

TIRES,WHEELS

4 complaints

GOOD EVENING, I WOULD LIKE TO ACTUALLY PUT IN A CLAIM MAYBE JUST LIKE THE REST. A MONTH AGO I WAS DRIVING ON A HIGHWAY AND WHEN I GOT OFF AT MY EXIT THANK GOD THE TIRE WAS COMPLETELY FLAT WHEN I CALLED ROADSIDE ASSISTANCE THEY SAID MY TIRE DID NOT HAVE NO HOLE AND WHEN HE LOOKED IT WAS THE TIRE STEM THAT WAS BROKEN THIS IS THE THIRD TIME THAT THIS HAPPEN TO MY TIRE STEMS AND ALL THREE TIMES I WAS DRIVING ON THE EXPRESSWAY. I WOULD APPRECIATE IF THERE WOULD BE A CLAIM OPEN FOR FAULTY TIRE STEMS WITH DODGE GRAND CARAVANS MY YEAR IS A 2009. I AM PLANNING ON CONTACTING A LAWYER I HAVE THREE KIDS AND I THANK GOD THAT MY CHILDREN WERE NOT IN THE CAR WITH ME. THIS HAS TO BE TAKEN SERIOUS SOMEONE COULD REALLY LOSE THEIR LIFE OVER THESE FAULTY TIRE STEMS. IN THE PAST TWO YEARS MY TIRE STEM BREAKS UP AND MY TIRE GOES COMPLETELY FLAT. PLEASE I AM BEGGING YOU TO BE HAVE A SURVEY ABOUT THESE TIRE STEMS. *TR

Apr 25, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE REAR DRIVERS SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AFTER THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT WAS INFORMED THE TPMS TIRE SENSOR STEM WAS CORRODED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,500. *TR

Jul 09, 2013

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TIRE PRESSURE WARNING LIGHT SUDDENLY ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS LOSING AIR RAPIDLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE VALVE STEM WAS SEVERALLY CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

Apr 03, 2013

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE TIRE PRESSURE MONITOR FAILED. THE CONTACT CHECKED THE TIRE AND THE VALVE STEM CAME OFF OF THE TIRE WITH FORCE AND ALMOST HIT HIM. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD REPLACE IT BUT THE CONTACT HAD TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/13/12 *CN UPDATED 11/21/2012 *JS

Sep 17, 2012

TIRES

4 complaints

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT DRIVERS SIDE TIRE BECAME FLAT. WHEN THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE DEALER THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SENSORS NEEDED TO BE REPLACED. THE FAILURE OCCURRED ON ALL OF THE TIRES WITHIN A ONE YEAR PERIOD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS

Jun 16, 2014

THE VALVE STEMS FAILED.. NUTS FOR BOTH FRONT VALVE STEMS ROTTED OFF CAUSING VALVE STEMS TO FALL INTO TIRES LOSING ALL TIRE PRESSURE WITHIN SECONDS..THIS HAPPEN WITH BOTH FRONT TIRES AT DIFFERENT TIMES.THE FIRST TIME I LOST PRESSURE THE LIGHT CAME ON SO I STOPPED AT A GAS STATION AND WENT TO PUT AIR IN THE TIRE AND THE VALVE STEM FELL INTO THE TIRE LOSING ALL PRESSURE IMMEDIATELY AND I WAS LEFT WITH A FLAT. AAA CAME AND PUT ON SPARE AND SAID THE NUT ON THE VALVE STEM WAS GONE AND SAID IT LOOKED LIKE IT CORRODED AND FELL OFF.THE SECOND ONE WHILE I WAS DRIVING THE VEHICLE...MY CHILDREN AND I COULD HAVE BEEN KILLED IF I DIDN'T PULL OVER IMMEDIATELY! THE MECHANIC SAID THE SAME THING THAT THE NUT WAS MISSING AND THE VALVE STEM ACTUALLY WAS BROKE IN HALF. THIS SHOULD BE AN IMMEDIATE RECALL ON THESE VALVE STEMS! THE DODGE DEALERSHIP REFUSED TO REPLACE THEM AND SAID I MUST HAVE DONE SOMETHING TO THEM! PLEASE NOTE I STILL HAD THE ORIGINAL TIRES ON THIS VEHICLE FROM PURCHASING IT BRAND NEW AT A DEALERSHIP IN 2009. I CAN'T BELIEVE THE TREATMENT I RECEIVED FROM THE DODGE DEALERSHIP. *TR

Dec 16, 2011

WHILE CHECKING TIRE PRESSURE TPMS BROKE - FILED BY JIFFY LUBE. *TR

Jul 26, 2011

LEFT FRONT TIRE SUDDENLY LOST ALL AIR PRESSURE AS CAR WAS CLEANED IN A CAR WASH. THE CARWASH HAS NO BRUSHES OR ANY DEVICE THAT CAN TOUCH THE VEHICLE. EXAMINATION AFTERWARDS BY THE DEALER REVEALED THE PROBABLE CAUSE WAS PART OF THE TIRE PRESSURE VALVE WAS MISSING DUE TO THE VALVE STEM BREAKING. THIS TIRE WAS PART OF A NEW SET OF FOUR BOUGHT ONLY 2 DAYS BEFORE AND HAD APPROX. 400 MILES OF USAGE. THEY WERE BRIDGESTONE TURANZA TIRES. *TR

Jan 13, 2011

SERVICE BRAKES, HYDRAULIC

4 complaints

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR BRAKES ENGAGED AND STARTED TO SMOKE. THE VEHICLE WAS INSPECTED AND THE CONTACT FOUND THAT THE REAR CALIPERS WERE STICKING. AS A RESULT, THE CALIPERS, ROTORS AND THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT HE REPLACED THE BRAKE FLUID. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 37,918 AND THE CURRENT MILEAGE WAS 46,654.

Dec 15, 2011

Fire: 1

ABS BRAKES LIGHT ALONG WITH TRACTION CONTROL LIGHTS ALWAYS STAY ON. BOTH MY 2009 DODGE RAM 1500 AND MY 2009 DODGE CARAVAN HAVE SAME PROBLEM. DEALER SAYS THE ABS MODULE MUST BE REPLACED AT COST OF 575.00 WHICH IS NOT COVERED UNDER WARRANTY. I FIND IT HARD TO BELIEVE THIS SAME IDENTICAL PROBLEM HAPPENING ON 2 DIFFERENT VEHICLES MADE BY SAME PRODUCER IS JUST COINCIDENCE. *TR

Sep 07, 2011

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM THE REAR OF THE VEHICLE ACCOMPANIED BY AN ABNORMAL GRINDING SOUND. THE CONTACT EXITED THE VEHICLE AND UPON INSPECTION, NOTICED THAT THE CALIPER HAD FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

Aug 30, 2011

Fire: 1

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THE REAR BRAKES WERE DOING NINETY PERCENT OF THE WORK WHEN STOPPING THE VEHICLE. THE CONTACT NOTICED THE FAILURE BY THE AMOUNT OF BRAKE DUST ON THE REAR WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE CONTACT STATED THAT ALTHOUGH THE BRAKES HAD NOT MALFUNCTIONED, HE BELIEVED THAT THE VEHICLE COULD CAUSE A CRASH. THE CONTACT STATED THE REAR BRAKES WERE WEARING EXTREMELY PREMATURELY. THE FAILURE MILEAGE WAS 26,000. UPDATED 06/08/11*LJ UPDATED 07/20/11

May 23, 2011

AIR BAGS

3 complaints

VEHICLE (2009 D. CARAVAN) WAS BEING DRIVEN ON A CITY STREET. AFTER HAVING STOPPED AT A 4-WAY INTERSECTION, DRIVER PROCEEDED INTO INTERSECTION AT VERY LOW SPEED AND WAS STRUCK BROADSIDE ON THE RIGHT WHEN A 1999 CHEV. TAHOE FAILED TO STOP. TAHOE SPEED ESTIMATED AT 30-35 MPH. RT. SIDE AIR BAGS DEPLOYED AT WHICH TIME FRONT SEAT PASSENGER (FEMALE, APPROXIMATELY 5' 1" ) WAS STRUCK ON HEAD BY AIRBAG WHICH MOVED TO HER LEFT CAUSING PASSENGER'S HEAD TO HIT SIDE WINDOW. AIRBAG REMAINED ON THE LEFT SIDE OF HER HEAD UNTIL HER HUSBAND, THE DRIVER, FORCIBLY MOVED IT OVER TO HER RIGHT IN ORDER FOR EMT SERVICE TO TAKE HER OUT THRU LEFT FRONT DOOR. PASSENGER HAD ABRASIONS OVER TOP OF HEAD AND ON LEFT ARM, NONE WERE OF A SERIOUS NATURE; HOWEVER SHE EXPERIENCED IMMEDIATE SIGNIFICANT HEARING LOSS. TRIP TO ER AND CT SCAN REVEALED NO CONCUSSION, NO RUPTURED EARDRUMS AND NO OTHER SERIOUS INJURIES. ACCIDENT OCCURRED 13 DAYS AGO AND THERE HAS BEEN NO IMPROVEMENT IN HER HEARING, THE LOSS OF WHICH IS MORE PRONOUNCED IN LEFT EAR AND INCLUDES A CONSTANT RINGING. SHE IS AWAITING A JAN. 2019 APPT. WITH ENT DOCTOR FOR EVALUATION. THERE WERE NO REAR SEAT PASSENGERS AND THE OTHER TWO PERSONS INVOLVED IN THE ACCIDENT WERE NOT INJURED. IN THIS ACCIDENT THE SIDE AIRBAG DID NOT PROTECT THE PASSENGER AS IT SHOULD, AND IN ADDITION CAUSED A SIGNIFICANT HEARING LOSS. *DSY *DT*JB *JS *BF *TR

Dec 18, 2018

Crash: 1

Injuries: 1

ON OCTOBER 24, 2017 AT APPROXIMATELY 12:00 NOON MY VAN WAS PARKED WITH THE ENGINE OFF AND ALL OF A SUDDEN BOTH SIDE AIRBAGS IN THE VAN DEPLOYED. NO ONE WAS IN THE CAR. CAR WAS TOTALED BY MY INSURANCE COMPANY. I REPORTED THIS TO CHRYSLER AND THEY WILL NOT DO ANYTHING ABOUT THE TOTAL LOSS OF MY VEICHLE

Nov 08, 2017

DEER RAN INTO VAN FRONT AND SIDE IMPACT . TRAVELING AT 40 MPH /AIR BAG DID NOT DEPLOY . EXTENSIVE DAMAGE TO VAN. *TR

Nov 14, 2011

Crash: 1

UNKNOWN OR OTHER

3 complaints

EVERY TIME I USED MY VEHICLE, MY KEY WOULD GET STUCK FORCING ME TO PULL THE FUSE SO THE KEY WOULD RELEASE. I GOT THE RECALL COMPLETED ON FEBRUARY 18, 2016 TO FIX THE PROBLEM. IT WAS WORKING FINE UNTIL RECENTLY (MARCH 24, 2016), MY KEY HAS BEEN GETTING STUCK SEVERAL TIMES, NOT JUST A ONE TIME OCCURRENCE, IN THE IGNITION AGAIN, IT EVENTUALLY RELEASES, AND I HAVEN'T HAD TO RESORT TO PULLING THE FUSE, I'M JUST AFRAID IT WILL EVENTUALLY LEAD TO THAT AGAIN.

Apr 09, 2016

I RECEIVED A RECALL NOTICE FOR WIRELESS IGNITION NODE MODULE. THIS PART MONTHS AGO BUT HAVE BEEN HAVING TROUBLE WITH THE CAR STALLING FOR A VERY LONG TIME. EVERY TIME I BROUGHT IT IN THEY COULD NOT PIN POINT THE PROBLEM. I HAVE BEEN WAITING FOR THE PART FROM CHRYSLER DEALER SINCE I RECEIVED THE RECALL NOTICE.

Aug 19, 2015

THIS IS THE THIRD TIME THIS YEAR I HAD TO REPLACE THIS HOSE. PLEASE CHECK TO SEE IF THE HOSE IS DAMAGE OR IF THERE IS SOME REASON THAT THAT I WOULD BE REPLACING THIS HOSE SO OFTEN.

Jul 22, 2015

ELECTRICAL SYSTEM,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 26, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START AND THEN STALLED. THE FAILURE RECURRED CONTINUOUSLY AND THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Jun 18, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING OVER A BUMP, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT STATED THAT THE EVAPORATOR SYSTEM INTEGRITY MONITOR SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

Jun 19, 2014

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL AND THE BRAKES WERE INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 5/26/15*CN UPDATED 9/28/2017*CN

Mar 19, 2015

I HAVE FILED 2 COMPLAINTS REGARDING RECALL L25 FOR DODGE/CHRYSLER VEHICLES. 2009 DODGE GRAND CARAVAN COMPLETELY SHUTTING DOWN WHILE DRIVING. STEERING GOES OUT, BRAKES OUT. COMPLETE POWER OUT WHILE DRIVING. THIS IS VERY DANGEROUS AND SCARY. I HAVE CHILDREN I HAVE TO TAKE TO MULTIPLE PLACES. BY THE GRACE OF GOD, THE 5 TIMES THIS HAPPENED, WE .WERE ON SLOW MOVING, NON BUSY ROADS NEAR HOME. I HAVE NOT YET EXPERIENCED THIS ON THE HIGHWAY. IT WOULD BE POTENTIALLY FATAL. I USUALLY DRIVE IN THE LANES ON THE OUTSIDE SO IF IT OCCURS, I MAY BE ABLE. TO PULL OFF TO THE SIDE. I HAVE TO TAKE THE HIGHWAY DAILY TO WORK.THERE WERE 5 OCCURRENCES, 2 IN OCTOBER 2014 AND NOW RECENTLY 3 MORES TIMES CLOSE TOGETHER, DEC.20, 23 AND JAN 11, 2015. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE 3 TIMES. I WAS ADVISED TO REMOVE KEYS OR ANYTHING HANGING FROM FOB, I HAVE AND THIS DOES NOT HELP THE ISSUE OR IS EVEN THE CAUSE. I DO NOT THINK THEY KNOW WHY THIS PROBLEM IS OCCURRING. CHRYSLER REALLY NEEDS TO SPEED UP THE RECALL PROCESS BEFORE THERE ARE FATALITIES. *TR

Jan 12, 2015

AS I WAS DRIVING, MY CAR WOULD JUST DIE AND EVERYTHING WOULD SHUT DOWN AND LOCK UP. I THOUGHT I HAD RUN OUT OF GAS. IT WOULD START BACK UP. IT STARTED DOING THIS ALOT. I WAS ON HIGHWAY WITH A CAR BEHIND ME AND A SEMI TRUCK GOING 65-70 AN HOUR AND MY VAN SHUT DOWN AND EVERYTHING LOCKED UP. VERY SCARY BECAUSE I BARELY MADE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT. VERY CLOSE TO BEING A SERIOUS THREE CAR WRECK. TOOK VAN IT AND THEY SAID IT WAS THE KEY AND EXTENSION SWITCH PIECE. COST ME $610.66. I DID NOT HAVE ANY MORE PROBLEM WITH IT UNTIL ABOUT 3 MONTHS AGO AND IT STARTED DOING IT AGAIN( TURNING OFF WHILE I WAS DRIVING) I TOOK IT IN AGAIN AND THEY SAID IT WAS THE KEY AGAIN. THEY TOLD ME TO TAKE KEY RING OFF OF MY KEY AND NOT HAVE ANYTHING ON IT. TRY THAT AND SEE IF THAT WORKS. IF NOT I WOULD HAVE TO REPLACE IT AGAIN. TRIED IT AND IT WORKED BUT STILL SHUTS DOWN EVERY ONCE IN A WHILE. CAN NOT AFFORD TO HAVE IT REPLACED AGAIN FOR $610.66. OBVIOUSLY THERE IS A DEFECT WITH THIS KEY IN MY DODGE CARAVAN SINCE IT HAS BEEN REPLACE AND DOING IT AGAIN. I FEEL THAT THERE NEEDS TO BE A RECALL WITH DODGE CARAVANS AND IF SO I NEED TO BE REFUNDED MY MONEY. MY AUNT SENT ME AN ARTICLE OUT OF THE STAR BUSINESS SECTION ON RECALLS AND IT MENTIONED DODGE CARAVANS BEING LOOKED INTO. WELL, I AM ONE THAT HAS EXPERIENCED THIS AND AM STILL EXPERIENCING THIS AFTER KEY AND SYSTEM HAVE BEEN REPLACED!! *TR

Aug 05, 2014

STEERING,ENGINE

2 complaints

I 'VE HAD MULTIPLE TIMES THAT THIS HAS HAPPEN MOSTLY AT SLOW SPEEDS. I WOULD BE GOING ALONG AND HIT A HOLE OR BUMP OF SOME SORT AND I WOULD LOSE THE POWER STEERING, THUS THE ENGINE WOULD BE DEAD! LUCKY IT WAS ALWAYS AT LOW SPEED, HATE TO KNOW WHAT WOULD HAPPEN AT A FASTER SPEED. ANYWAY I GOT A RECALL NOTICE ABOUT THAT SAME TIME, AND HAVE BEEN IN 3 TIMES TO GET IT FIXED BUT TO NO AVAIL. I WAS IN JUST APRIL 2, 2015 AND THE DEALER CHECKED WHO KNOWS WHAT, BUT THEY TOLD ME I HAD TO CALL A 800 NUMBER AND TALK TO WHO EVER. SO I HAVE TRIED TO CALL 3 TIMES THE 1ST TIMES I WAS ON THE LINE FOR 2HRS AND 20MINS, THE SECOND TIME ALMOST 3HRS, AND THE 3RD TIME 4HRS 25MINS... ALL I GET IS "THANK YOU FOR HOLDING, YOUR CALL IS IMPORTANT TO US, WILL BE ANSWERED BY THE NEXT AVAILABLE REPRESENTATIVE" AND THAT COMES ON EVERY MINUTE WITH NO RESULTS. I WANT THE PART FIXED. WHAT ARE MY OPTIONS IF ANY??? THE DEALER TELLS ME I HAVE TO GET CHRYSLER TO OK THE FIX, BUT HOW DO YOU DO THAT IF THEY DON'T ANSWER MY CALLS?? THANKS MUCH. *TR

Apr 07, 2015

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST, WHO STATED THAT THE WIN MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE DEALER THEN STATED THAT THE AFTER MARKET REMOTE STARTER WAS THE CAUSE OF THE FAILURE BECAUSE OF THE WIRING BUT THE FAILURE PERSISTED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THE VEHICLE WITH AN EGR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR THE PART NEEDED TO COMPLETE THE EGR REPAIR TO BECOME AVAILABLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Apr 09, 2014

VEHICLE SPEED CONTROL

2 complaints

THE DESCRIBED OCCURRENCE HAPPENED AT LEAST THREE TIMES. I HAD STOPPED PREPARING TO ENTER A STREET FROM A PARKING LOT. UPON ACCELERATING TO PULL ONTO STREET, THE ENGINE DIED... I HAD TO TURN THE KEY AND ENGINE RESTARTED WITHOUT ISSUE. IF ONE IS IN A BUSY TRAFFIC SITUATION, THIS COULD BE VERY DANGEROUS. ANOTHER TIME, I WAS STOPPED FOR TRAFFIC SIGNAL AND PREPARING TO MAKE A LEFT TURN. UPON GETTING THE GREEN LIGHT, I STARTED INTO THE INTERSECTION AND THE ENGINE ABRUPTLY DIED. IT WAS EASILY RESTARTED AGAIN BY TURNING THE KEY. I HAVE WENT INTO MY DEALERSHIP TWO OR THREE TIMES BUT THEY CANNOT FIND A PROBLEM... *TR

Sep 10, 2014

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET AT 60 MPH. THE CONTACT ATTEMPTED TO PASS ANOTHER VEHICLE WHEN THE VEHICLE ABNORMALLY ACCELERATED WITH AN UNUSUALLY HIGH INCREASE IN RPMS. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. CONTACT WAS ABLE TO RESTART THE VEHICLE WITH AND DRIVE AS NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED CONTINUOUSLY FOR APPROXIMATELY TWO DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Dec 27, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE DOOR IN THE BACK WILL OPEN AN CLOSE ON IT ON ALMOST CLOSED ON MY DAUGHTER WHILE GET OUT OF CAR AN NO BUTTON WAS PUSHED TO CLOSE THE DOOR. GOING DOWN THE ROAD AND ALL GAUGES ARE COMING ON AN WIPERS COMING ON BY THEM SELF . KEY GETTING STUCK IN THE IGNITION.

Jan 07, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

MY DODGE CARAVAN JUST STALLS WHILE DRIVING. IT HAS HAPPENED ABOUT 5 TIMES THIS PAST YEAR. THE ENGINE CUTS OFF AND I HAVE TO PULL OVER AND RESTART. IT HAS ONLY HAPPENED WHILE DRIVING BETWEEN 20-40 MILES PER HOUR. IT HAS NOT HAPPENED ON THE HIGHWAY I HAD THE IGNITION SWITCH REPLACED SO I KNOW IT IS NOT THAT. SOMETIMES WHEN MY CAR WILL NOT START I HAVE TO PUT IT IN NEUTRAL AND IT STARTS. OUR MECHANIC CANNOT FIND ANYTHING WRONG BUT DID SEE THE ENGINE FAILURE WHILE RUNNING A DIAGNOSTIC.

Mar 30, 2017

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. WHILE DRIVING 20 MPH DOWNHILL AND APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS DRIVEN BACK TO THE HOUSE. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED THREE OTHER TIMES. ON ONE OCCASION, ALL THE WARNING INDICATORS ILLUMINATED AT THE SAME TIME AS IF THE VEHICLE WERE RESTARTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

Jan 20, 2017

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

I WAS NOTIFIED IN EARLY JUNE, 2015 ABOUT A SAFETY RECALL #R03/NHTSA 14V-373 AND DIRECTED TO CONTACT A DEALER ABOUT THIS RECALL. I DID SO SEVERAL TIMES AND WAS TOLD TO CALL BACK LATER BECAUSE PARTS WERE NOT AVAILABLE. I CALLED AGAIN ON 12/14/15 AND WAS PUT ON A WAIT LIST OF 40+ PEOPLE TO GET THIS FIX DONE. AGAIN I'M TOLD THAT CHRYSLER IS NOT SENDING OUT THE PARTS. LOOKS LIKE SLOW-WALKING IT TO ME. I FORMALLY REQUEST THAT CHRYSLER BE PUNISHED FOR THIS LACK OF CONCERN FOR SAFETY.

Dec 16, 2015

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE BEEN HAVING ISSUES WITH THE WIRELESS CONTROL MODULE FOR QUITE SOMETIME. IT CAME TO A HEAD THIS PAST TUESDAY 3/24 WHEN MY VEHICLE WOULD NOT START--HAD TO HAVE VEHICLE TOWED TWICE DUE TO ISSUES WITH CONTROL MODULE. THIS EXPERIENCE THE PAST YEAR HAS BEEN FRUSTRATING. DOORS LOCKED BY THEMSELVES WHEN THE CAR IS SHUT OFF; THERE ARE TIMES WHEN THE WINDOWS WOULD COME DOWN BY THEMSELVES DUE TO ISSUES WITH CONTROL MODULE. I AM UNABLE TO USE MY KEY EVEN AFTER CHANGING THE BATTERY. *TR

Mar 29, 2015

STEERING,SERVICE BRAKES,ENGINE

1 complaint

I COMPLAINED TO DEALER WITHIN THE FIRST YEAR I PURCHASED (2009) ABOUT MY CAR CUTTING OFF WHILE DRIVING. I HAD IT CHECKED, NOTHING FOUND. THIS ONLY HAPPENED ONCE IN A WHILE AND PROGRESSIVELY GOT WORSE. BY THE TIME I HAD RECALL NOTICE IN AUGUST OF 2014 THIS HAPPENED QUITE OFTEN. I HAVE DRIVEN A MILE AND CAR WOULD CUT OFF UP TO 5 TIMES!!! SOMETIMES I CAN GO SEVERAL MILES AND IT NOT HAPPEN BUT ITS SO BAD NOW ITS PRETTY MUCH EVERY TIME I DRIVE. WHEN THIS OCCURS I CANNOT CONTROL STEERING OR BRAKES. I HAD TO RENT A CAR TO GO OUT OF TOWN THIS PAST WEEK. I PICK MY GRANDDAUGHTER UP FROM SCHOOL EVERY DAY AND I HAVE NOTHING ELSE TO DRIVE. I HAVE CONTACTED DEALER MANY TIMES WHO JUST PUT ME OFF. THEY GIVE ME PHONE NUMBERS FOR CHRYSLER WHO NEVER ANSWER. I AM SURE THE CONDITION OF MY CAR IS MORE CRITICAL THAN MOST OF THE RECALLS. THERE WILL BE AN ACCIDENT. I THINK I SHOULD BE PROVIDED WITH SOMETHING SAFE TO DRIVE UNTIL MY CAR IS FIXED. I AM ON DISABILITY, ON A FIXED INCOME AND CANNOT AFFORD TO RENT OR BUY A CAR. PLEASE HELP ME. ALL I GET IS THE RUN AROUND AND PUT ON HOLD! *TR

Mar 23, 2015

ENGINE AND ENGINE COOLING

1 complaint

THIS IS THE FIRST TIME THAT MY VAN LOST POWER WILL I WAS MOVING. THE WORST PART WAS LOSING POWER STEERING. I HAD IT HAPPEN AROUND 5 OR 6 TIMES SINCE THIS TIME. USUALLY WHEN I HIT A BUMP OR SOMETHING LIKE THAT. I HAVE SINCE GOT A RECALL ABOUT MY KEY SHUTTING OFF INADVERTENTLY, AND THAT THEY WILL REPLACE IT. I HAVE TRIED TO FIND OUT WHEN AND THEY JUST SAY THE PART IS NOT AVAILABLE. WHAT DOSE A PERSON HAVE TO DO GET KILLED BEFORE THEY WILL DO ANYTHING. LUCKY FOR ME IT HAS BEEN AT LOW SPEEDS WHEN IT HAPPENED. IS THERE ANY ACTION I CAN TAKE TO GET THIS RESOLVED?? I'VE DONE WHAT THEY ADVISED TO DO BUT IT HAPPENED ONE TIME SINCE. THANKS! *TR

Feb 04, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

ON SEVERAL OCCASIONS THE VAN HAS SHUT OFF WHEN DRIVING. I HAVE TO GO TO THE SIDE OF THE ROAD TO A COMPLETE STOP AND THEN RESTART THE VAN. I HAVE HAD IT IN TO SEVERAL MECHANICS TO TRY TO FIND OUT WHAT THE ISSUE IS AND HAVE BEEN TOLD TO BRING IT IN WHEN IT HAPPENS AGAIN, WHICH ALWAYS SEEMS TO BE WHEN I AM ON THE HIGHWAY OR AFTER HOURS. I RECEIVED A RECALL NOTICE FOR THIS ISSUE (L25/NHTSA 14V-373) AND HAVE CALLED THE DEALER SEVERAL TIMES AND WAS TOLD THE PART WAS NOT AVAILABLE AND THEY WOULD CALL ME AS SOON AS IT BECAME AVAILABLE. THE LAST TIME I CALLED I WAS TOLD THEY NO LONGER ARE MAKING THE PART OF THIS YEAR VEHICLE. MY QUESTION IS, THAT IF I HAVE AN ACCIDENT AND AM INJURED OR KILLED BECAUSE THIS ISSUE HAS BEEN UNRESOLVED WHO SHOULD I LET MY FAMILY KNOW TO CONTACT, FOR DAMAGES? I DON'T FEEL WE SHOULD BE FORCED TO BUY A DIFFERENT VEHICLE JUST BECAUSE THE CORPORATION HAS FAILED TO MAKE SURE THIS VEHICLE IS SAFE. PLEASE ADVISE. *TR

Jan 18, 2015

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EMISSION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.

Jan 05, 2015

SUSPENSION

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11139000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Dec 22, 2014

POWER TRAIN

1 complaint

MY VAN IS SHIFTING VERY HARSH FROM WHAT I THINK IS 2-3 GEAR IT IS THE 62TE TRANSMISSION. FROM WHAT I HAVE READ UP ON THIS ISSUE CHRYSLER NEEDS TO FIND A FIX SO WE AS CONSUMERS ARE NOT BUYING A LEMON.......IT HAPPENS WHEN WE ARE LEAVING HOME AND GET ABOUT A TENTH OF A MILE DOWN OUR SUBDIVISION STREET AND WHAM IT SLAMS INTO EITHER 2ND OR 3RD GEAR. VAN IS JUST STARTED AND COLD , BUT ALSO HAVE LET IT WARM UP TO SEE IF IT DOES THE SAME THING, AND IT DOES! *TR

Oct 11, 2014

FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE FUEL INJECTION SYSTEM FAILED AND THE FUEL INJECTOR, PUMP AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,776. UPDATED 10/30/14*CN THE CONSUMER STATED THE VEHICLE HAS FAILED ON MULTIPLE OCCASIONS. THE ENGINE CYLINDERS LOST COMPRESSION WHILE DRIVING CAUSING STALLING AT MID TO HIGHER SPEEDS. THE PUSH RODS BENT AND THE ROCKER ARMS HAD TO BE REPLACED. THE CONSUMER WAS ADVISED THE FUEL INJECTION SYSTEM FAILED. UPDATED 8/11/2015 *JS

Sep 24, 2014

STEERING,AIR BAGS,ENGINE

1 complaint

WHILE DRIVING 55MPH ON I75 IN CINCINNATI,OH, THE ENGINE SUDDENLY SHUT OFF. WHILE ATTEMPTING TO GET THE VEHICLE TO THE RIGHT SIDE OF THE HIGHWAY THE STEERING WHEEL AND THE BRAKES COULD ONLY BE MOVED WITH GREAT EFFORT. THE VEHICLE MUST BE IN THE PARKED GEAR SHIFT POSITION BEFORE IT CAN BE RESTARTED THUS THE NECESSITY TO GET TO THE SIDE OF THE HIGHWAY SO AS TO AVOID A REAR END COLLISION. WHEN GETTING TO THE SIDE OF THE ROAD THE STEERING FEELS LIKE IT IS LOCKED. THIS SUDDEN ENGINE SHUT OFF WHILE DRIVING HAS OCCURRED SEVERAL TIMES BEFORE OVER THE LAST APPROX. 2 1/2 YRS. THE DEALER DOES NOT KNOW HOW TO FIX THE SUDDEN ENGINE SHUT OFF PROBLEM. THIS LEAVES ME WITH A VEHICLE THAT APPEARS TO BE TOO DANGEROUS TO DRIVE. I HAVE REQUESTED THE VEHICLE MANUFACTURER TO ADVISE ME AS TO HOW THE VEHICLE CAN BE SAFELY DRIVEN. AND ALSO TO ADVISE ME IF THE AIR BAGS WILL FUNCTION NORMALLY AFTER SUDDEN ENGINE SHUT OFF. *TR

Jun 30, 2014

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE WINDSHIELD WIPERS AND WASHER FLUID MOTOR INDEPENDENTLY ACTIVATED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72000.

Oct 28, 2013

SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE APPLIED THE BRAKES AND THE ENTIRE FRONT END OF THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE MANUFACTURER PUT THE BRAKING SYSTEM OF A SEDAN ON THE CARAVANS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY FIVE MONTHS LATER THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC AND THE VEHICLE WAS REPAIRED WITH A THIRD PAIR OF BRAKES IN A THREE YEAR PERIOD. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 68,000.

Jul 05, 2012

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE LIFT GATE DID NOT HAVE A KEYHOLE IN WHICH YOU COULD LOCK OR UNLOCK THE LIFTGATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 71,282.

Jun 05, 2012

SUSPENSION,STRUCTURE,EQUIPMENT

1 complaint

2009 DODGE CARAVAN - SLIDING DOORS ARE NOT HELD FAR ENOUGH AWAY FROM VAN BODY RESULTING IN PAINT BEING SCRATCHED OFF REAR QUARTER PANEL ABOVE AND BESIDE WHEEL WELL EVERY TIME YOU OPEN DOORS. MOST PREVALENT WHEN PARKED ON AN INCLINE FACING UPWARDS AS WEIGHT OF DOOR ON PIVOT POINT BRINGS DOOR EVEN CLOSER TO BODY RESULTING IN IMPACT AND SCRATCHES. HAS BEEN "REPAIRED" BY DODGE 3 TIMES NOW ON MY VEHICLE ALONE. HAS RESULTED IN MY CASE WITH DODGE SENDING VAN IN FOR BODYWORK TO HAVE DENTS PULLED AND FILLED, NEW PAINT AND RENTAL VEHICLES SUPPLIED FREE UNDER WARRANTY FOR SEVERAL DAYS EVERY TIME. CONTROL ARMS HAVE BEEN REPLACED SEVERAL TIMES AND HAVE ALSO BEEN ADJUSTED SEVERAL TIMES BUT PROBLEM CONTINUES. THIS HAS BEEN NOTICED WITH ALMOST EVERY OTHER DODGE CARAVAN EVER SEEN MODEL YEARS 2009-2010. I HAVE VOWED TO RETURN EVERY WEEK NOW FOR THE NEXT 3 YEARS OF WARRANTY TO HAVE PROBLEM "FIXED" AGAIN AND AGAIN UNTIL IT HAS COST DODGE MORE MONEY IN REPAIRS AND RENTALS THAN IT WOULD TO PURCHASE ME 10 NEW VANS BEFORE I AM FINISHED. *TR

May 06, 2011

ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MOTOR UNSTABLE FOR PERIODS OF 2 TO 3 MONTHS. LOSES POWER WHEN YOU ARE DRIVING. ALSO ACCELERATED THE MOTOR RUNS. ON OCCASION WILL NOT START. WHENEVER YOU TURN ON A RED RAY OF THE BOARD(ELECTRONIC SYSTEM WARRANTY), WHEN SUBMITTING THESE BREAKDOWNS.

Feb 02, 2011

STEERING,POWER TRAIN

1 complaint

TL*THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HAD BEEN THROUGH TWO SETS OF TIRES IN LESS THAN 29,000 MILES. THE CONTACT ALSO STATED THAT THE STEERING WAS DEFECTIVE. WHENEVER THE VEHICLE HIT A BUMP OR POTHOLE, THE VEHICLE SWAYED SIDE TO SIDE. THE DEALER STATED THAT THE VEHICLE WAS FINE BUT A LOCAL MECHANIC STATED THAT THE STEERING AND ALIGNMENT WAS OFF. NEITHER THE DEALER NOR THE MECHANIC COULD FIGURE OUT THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE TRANSMISSION PULLED FORWARD AND SEEMED TO LET GO WHEN IDLING. THE VEHICLE WOULD HESITATE WHEN THE CONTACT TRIED TO ACCELERATE. THE FAILURE SEEMED TO BE CORRECTED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,700.

Dec 09, 2010

SERVICE BRAKES, HYDRAULIC,EQUIPMENT

1 complaint

2009 DODGE GRAND CARAVAN (STOW AND GO) EXTREME HEAT AND STRONG SMELL OF OVERHEATED BRAKES COMING MOSTLY FROM REAR BRAKES. THE HEAT GENERATED IN AN AVERAGE 16 MILE DRIVE UNDER NORMAL OPERATING CONDITIONS CAUSES ENOUGH HEAT AND STRONG BRAKE SMELL THAT YOU CAN HARDLY TOUCH THE PLASTIC HUBCAP MOUNTED ON THE STEEL WHEELS. THE EMERGENCY BRAKE HAS NEVER BEEN USED AND HAS NEVER BEEN ACTIVATED ACCIDENTALLY. THE SMELL CAN BE NOTICED ALL THE WAY AROUND THE VEHICLE FROM INSIDE AND OUTSIDE PARTICULARLY IN THE REAR. I AM RETIRED ASE CERTIFIED TECHNICIAN WITH 45 ASE CERTIFICATIONS AND 50 YEARS IN THE PROFESSION. I WOULD SUSPECT RESIDUAL VALVE IN MASTER CYLINDER, STICKING CALIPERS, OR PARKING BRAKE COMPONENTS. THE REAR BRAKE SENSORS HAVE BEEN TOUCHING SINCE 16,000 MILES. VIN #[XXX] PURCHASE DATE 28 FEB 2009. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 13, 2010

2009 DODGE Caravan Problems & Complaints

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