36
Complaints Reported

Complaints by Component

STRUCTURE
8 complaints
THE PASSENGER SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE AN ISSUE WITH THE LOCKING MECHANISM. ONE DAY WE PARKED AND LOCKED THE CAR TO GET ICE CREAM AND WHEN WE CAME BACK THE DOOR WOULDN'T UNLOCK. *TR
Jun 24, 2020
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO MILFORD AUTO GROUP JEEP CHRYSLER DODGE RAM (1470 BOSTON POST RD, MILFORD, CT 06460, 203-878-2471) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN.
Sep 03, 2019
THE DRIVER'S SIDE PASSENGER DOOR IS STUCK IN THE LOCKED POSITION. THE DOOR WILL NOT OPEN MANUALLY OR ELECTRONICALLY.
Jun 24, 2019
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR'S BUZZING ACTUATOR WENT OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SISK CHRYSLER DODGE JEEP RAM (270-885-9900, LOCATED AT FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE AND THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER REBUILT THE ENTIRE DOOR AT THE CONTACT'S EXPENSE. APPROXIMATELY ONE MONTH LATER, THE DRIVER'S SIDE DOOR BUZZING ACTUATOR ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Jun 10, 2019
"TAKATA RECALL" SLIDING DOOR ON DRIVERS SIDE WON'T UNLOCK OR OPEN (NOT AUTOMATIC OPEN DOOR, MANUALLY OPEN) TRIED USING THE DOOR UNLOCK PAD THE KEY FOB AND THE LOCK IN THE DOOR AND IT STILL DOESN'T UNLOCK OR OPEN. MY 1 YEAR OLD SITS ON THAT SIDE AND I AM WORRIED THIS IS A VERY HUGE SAFETY ISSUE. IF I WERE IN AN ACCIDENT I WOULD NOT BE ABLE TO GET TO HIM QUICKLY. MY 3 YEAR OLD SITS ON THE OTHER SIDE AND SO NOW WE HAVE TO CLIMB IN TO UNBUCKLE BOTH CHILDREN TO GET THEM OUT. THIS IS DANGEROUS IF AN ACCIDENT WERE TO HAPPEN. I'VE ALREADY REPLACED THE OTHER SIDE WHEN THAT AGITATOR WENT OUT ON IT. MY VAN HAS 32000 MILES. BOUGHT IT NEW IN 2016. SHOULD NOT BE HAVING THESE SAFETY ISSUES. PLEASE LOOK INTO DODGE AND THE REPORTS THAT PEOPLE HAVE FILED WHO HAVE THIS SAME ISSUE. IT SHOULD BE A RECALL AND FIXED. THANK YOU FOR YOUR TIME.
May 20, 2019
+ 3 more complaints for this component
POWER TRAIN
7 complaints
LOSE ALL POWER FOR REVERSE, PUT VEHICLE IN REVERSE AND SHIFT INTO BUT NO POWER WHEN GAS PEDAL IS PUSHED.
Jul 19, 2019
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE INTO DRIVE. WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WHERE IT WAS DIAGNOSED THAT THE AIR FILTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Jul 17, 2019
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING ON THE HIGHWAY, THE ENGINE MADE A LOUD NOISE AND SHUT OFF. ALL POWER TO THE VEHICLE, INCLUDING THE POWER STEERING, WAS INOPERABLE. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE MECHANIC ALSO STATED THAT THERE WAS AN UNKNOWN RECALL FOR THE FAILURE AND REFERRED THE CONTACT TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665). THE DEALER DIAGNOSED THAT THE TRANSMISSION PUMP FRACTURED AND DAMAGED THE TRANSMISSION. THE PUMP WAS NOT COVERED BY THE RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 62,000.
Jun 25, 2019
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. AFTER THE CONTACT PARKED THE VEHICLE AND TURNED THE ENGINE OFF, HE BEGAN TO EXIT THE VEHICLE AS IT STARTED TO ROLL BACKWARDS. THE CONTACT EXITED THE VEHICLE, PUSHED IT BACK INTO THE PARKING SPOT, RESTARTED THE ENGINE, PLACED THE GEAR IN PARK, AND TURNED OFF THE ENGINE. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SCHEDULED TO BE TOWED TO HUNTINGTON BEACH JEEP DODGE CHRYSLER (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999) WHERE THE VEHICLE WAS SCHEDULED TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,749.
Apr 16, 2019
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THEN ACCELERATED RAPIDLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 EAST ADAMO DRIVE, TAMPA, FL 33619, (813) 402-0841) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 57606717. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
Dec 27, 2018
+ 2 more complaints for this component
UNKNOWN OR OTHER
7 complaints
LOCKS FAIL TO DISENGAGE AND DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. MY CHILD HAD TO CLIMB OUT THROUGH THE DRIVER'S SIDE DOOR IN ORDER TO EXIT THE VAN. THIS POSES A DANGER DURING AN EMERGENCY. PLEASE ADVISE DODGE TO RECALL LOCK ACTUATORS ON CARAVAN MODELS. I RESEARCHED AND THIS SEEMS TO BE A PREVALENT COMPLAINT AMONG MANY DODGER OWNERS.
Jul 16, 2019
WE HAVE A 2016 DODGE GRAND CARAVAN THAT HAS BEEN DIAGNOSED BY A MECHANIC TO NEED A REAR AC EVAPORATOR INSTALLED AT A COST OF OVER $1000.00. THIS IS UNACCEPTABLE AS WE WERE TOLD IT IS A KNOWN MOPAR PROBLEM. AS THE HEAD OF HOUSEHOLD FOR A FAMILY OF FIVE, I DON'T KNOW WHERE TO FIND THIS AMOUNT OF MONEY FOR THE REPAIR. THIS VAN WAS PURCHASED TO ACCOMMODATE OUR 17 YEAR OLD SON WITH DUCHENNES MUSCULAR DYSTROPHY. HE CANNOT RIDE IN THIS VEHICLE WITH THE AMOUNT OF HEAT SUMMER BRINGS. WE DON'T KNOW WHAT TO DO...
Jul 10, 2019
DRIVER SIDE REAR DOOR LOCK , WANT OPEN.
Jul 01, 2019
DRIVERS SIDE SLIDING DOOR WONT UNLOCK AND WONT OPEN. HUGE SAFETY ISSUE. *DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB
Jun 16, 2019
DRIVERS SIDE REAR SLIDING DOOR REMAINS LOCKED AND CANNOT BE OPENED MANUALLY OR ELECTRONICALLY.
Jun 14, 2019
+ 2 more complaints for this component
ELECTRICAL SYSTEM
5 complaints
IN TWO DIFFERENT OCCASIONS THE LOCK ACTUATORS WHAT BAD ON BOTH REAR SLIDING DOORS FOR THE PASSENGERS SIDE AND DRIVERS SIDE. THIS IS A COSTLY PROBLEM TO HAVE AND UNCALLED FOR ON A RELIABLE FORM OF TRANSPORTATION. I HAVE THE UNDERSTANDING BY TALKING TO THE MAINTENANCE MANAGER THAT THIS IS A PROBLEM FOR DODGE MINIVANS. THIS A DANGEROUS SITUATION FOR OWNERS DUE TO THE FACT THAT IN THE EVENT OF AN ACCIDENT YOU WOULD NOT BE ABLE TO GET YOUR LOVE ONES OUT ON TIME. AT THE TIME OF THE ACTUATORS GOING BAD THE PASSENGERS HAD TO GET OUT THROUGH THE OTHER DOOR OR THROUGH THE FRONT EXIT. THIS IS INDEED COSTLY PROBLEM.
Sep 22, 2020
TAKATA RECALL DODGE CARAVAN SLIDING DOOR ACTUATOR WHEN PARKED THE SLIDING DOORS CAN GET STUCK CLOSED OR OPEN ONCE THEY ARE STUCK IF STUCK OPEN THAT DOOR WONT LOCK, AND IF STUCK CLOSED YOU CAN NOT OPEN THE DOOR AND CAN NOT UNLOCK. I CURRENTLY HAVE BOTH ISSUES.
May 24, 2019
BACK SIDE DOOR IS LOCKED AND CANNOT BE OPENED OR UNLOCKED NEITHER MANUALLY OR WITH FOB OR INTERIOR BUTTON, DOOR IS JAMMED SHUT
May 19, 2019
THE DRIVER SIDE SLIDING DONOR'S LOCK WAS STUCK. THE DOOR WOULDN'T OFTEN WITH THE KEY FOB OR MANUALLY UNLOCKING. I PRESSED THE FOB SEVERAL TIMES TRYING TO UNLOCK THE DOOR. I TRIED MANUALLY UNLOCKING THE DOOR AGAIN AND IT FINALLY UNLOCKED. MY TWO AND THREE YEAR WERE IN THE CAR AND I COULDN'T GET THEM UNBUCKLED FROM THEIR CAR SEATS. ANNOYING AS WELL AS UNSAFE. THE DOOR NOW MAKES A BUZZING/ RATTLING NOISE WHEN I PUT THE CAR IN DRIVE AND THE LOCKS AUTOMATICALLY LOCK.
Apr 15, 2019
PASSENGER REAR SLIDING DOOR IS STUCK IN THE UNLOCK POSITION. THE DOOR LOCK CAN NOT BE MOVED ELECTRONICALLY OR MANUALLY.
May 07, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
BOUGHT THE CAR USED A YEAR AGO. IT HAS 57,578 MILES ON SPEEDOMETER. DRIVER SIDE SLIDING DOOR LOCKED SHUT, WILL NOT OPEN FROM INSIDE, OUTSIDE OR REMOTELY. JUST DROVE IN DRIVEWAY AND PARKED AND IT WILL NOT OPEN. FIVE MINUTES BEFORE IT OPENED AND CLOSED FINE AS WE HAD BEEN SHOPPING.
Jun 27, 2019
ELECTRICAL SYSTEM,ENGINE
1 complaint
TURN THE KEY OFF AND ENGINE DOESN'T SHUT OFF. NEEDED TO REMOVE FUEL PUMP FUSE TO STOP ENGINE
Jun 07, 2019
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WOULD NOT OPEN AND WAS STUCK ON LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DOOR WAS JAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,297.
Oct 30, 2018
AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2016 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE CONTACT STRUCK ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE FENDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO KAMA'AINA MOTORS (400 E KAWILLI ST, HILO, HI 96720, 888-808-5270), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND WENT TO THE CONTACT'S RESIDENCE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *DT*JB
Oct 04, 2018
Crash: 1
Injuries: 1
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE VEHICLE WAS TAKEN TO DODGE OF BURNSVILLE (12101 HWY 35 W S, BURNSVILLE, MN 55337, (952) 894-9000) FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE FOUND. THE DEALER INFORMED THE CONTACT THAT THEY WOULD UPDATE THE COMPUTER SOFTWARE; HOWEVER, THE FAILURE COULD RECUR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,350.
Sep 20, 2018
POWER TRAIN,ENGINE
1 complaint
TRANSMISSION FLUID PUMP FAILED, RESULTING IN TRANSMISSION FAILURE. VEHICLE BEGAN TO SHOW SIGNS OF SLIPPAGE, THEN BECAME INOPERABLE AFTER BEING PARKED. THIS IS MY FOURTH DODGE CARAVAN TO HAVE THIS PROBLEM. FAILURES OF THE TRANSMISSION PUMP ALL HAPPENED WITHOUT WARNING AT AROUND 55,000 - 80,000 MILES. THE CARAVAN ALSO HAS NOISY LIFTERS WHICH I HAVE ALSO REPLACED ON 2 OTHER DODGE VEHICLES.
Dec 28, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
WE BOUGHT A 2016 DODGE CARAVAN AND HAD A "REMOTE" START INSTALLED THROUGH THE DEALERSHIP. THE VAN WOULD SHUT OFF WHEN THE REMOTE START WAS USED, SOMETIMES. WHEN IT SHUT OFF IN NEUTRAL, BEFORE I COULD EVEN MAKE IT INTO THE VAN, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON.) THE DEALERSHIP HAD OUR VAN FOR 2 WEEKS (NO RENTAL), AND THEY NEVER COULD DUPLICATE OR FIX THE PROBLEM. WE PICKED UP OUR VAN AND DID NOT RECEIVE PAPERWORK. @THREE MONTHS LATER, THE VAN DIED AGAIN. BUT THIS TIME WHILE IN DRIVE-AT A COMPLETE STOP, WHILE AT A DRIVE THRU BANK ATM. WHEN IT SHUT OFF, THE ELECTRICAL ACTED LIKE IT WAS DISCONNECTED FROM THE BATTERY, (THE CLOCK WOULD BE FLASHING, RADIO STATIONS UN-PROGRAMMED, AIRBAG LIGHT ON-SAME AS BEFORE) I TOOK THE VAN TO THE DEALERSHIP. THEY ESTIMATED IT WOULD TAKE 3 DAYS TO REPAIR AND GAVE ME A RENTAL. IN LESS THAN ONE DAY THEY DID A COMPUTER "UPDATE." ON MY WAY HOME FROM PICKING UP THE "REPAIRED" VAN, IT SHUT OFF AGAIN, THIS TIME IN DRIVE-AT A COMPLETE STOP, IN A FAST FOOD DRIVE THRU. I TOOK IT BACK ON THE SAME DAY, AND WAS GIVEN ANOTHER RENTAL. THIS WAS IN OCTOBER. (PAPERWORK STATES: OCT 11 AND OCT 13.) FRIDAY OCT 13 I RECEIVED A CALL FROM THE DEALERSHIP TO BRING BACK THE RENTAL. WHEN I ASKED IF MY VAN WAS FIXED I WAS TOLD, 'NO, BUT THE DEALERSHIP ISN'T GOING TO PAY FOR THE CAR RENTAL ANYMORE.' THE DEALERSHIP OPENED A STAR CASE FROM CORPORATE AND WERE TOLD TO CLOSE THE CASE, EVEN THOUGH NOTHING WAS FIXED. I RETURNED THE RENTAL AND PICKED UP MY VAN. OCT 18, MY VAN SHUT OFF AGAIN, WHILE AT A COMPLETE STOP IN REVERSE. I AM WAITING TO HEAR BACK FROM THE DEALERSHIP, TO SEE IF THEY CAN FIX THIS PROBLEM-AGAIN.
Oct 18, 2017
TIRES
1 complaint
TL* THE CONTACT OWNS A 2016 DODGE CARAVAN EQUIPPED WITH YOKOHAMA AVID S33 TIRES, SIZE: 225/65R17. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRE THREADS BEGAN TO SEPARATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INFORMED THE CONTACT THAT THE TIRES WERE MADE TO LAST BETWEEN 2,500-30,000 MILES. NO FURTHER ASSISTANCE WAS PROVIDED. THE DOT NUMBER WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 28,100.
Sep 26, 2017
FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE CONVERTED BY ELDORADO NATIONAL SALINA KANSAS. I HAVE A FLEET OF 530 MINIVANS CONVERTED NOW CALLED AMERIVAN. WE HAVE HAD FUEL LEAK COMPLAINTS THAT GENERATED NHTSA RECALL 16V222. THE VEHICLE ON THIS COMPLAINT BLEW A FUEL LINE OFF THE VEHICLE ABOVE THE CATALYTIC CONVERTER. REPAIRS OUTLINED IN 16V222 HAVE NOT FIXED THE PROBLEM. THE NEW FAILURE HAPPENED JUNE 22 2017. THE VEHICLE WAS BUILT AFTER THE RELEASE OF 16V222. THE VEHICLE WAS DRIVING DOWN A STREET ON LOS ANGELES WITH PASSENGERS ON BOARD LOST POWER. TRIED TO RESTART A PUDDLE OF FUEL WAS UNDER THE VEHICLE. DRIVER CALLED FOR A TOW. THIS VEHICLE AND MANY OTHERS IN MY FLEET WERE BUILT AFTER 16V222. ELDORADO NATIONAL BUILDS MANY OF THESE LOW FLOOR VEHICLES FOR THE DISABLED COMMUNITY, FURTHER ACTION NEEDS TO BE TAKEN TO REMEDY THE PROBLEM TO INCLUDE RETROFITTING VEHICLES BACK TO 2011. THIS IS AN ON GOING PROBLEM WITH ELDORADO CONVERTED MINIVANS WE HAVE MANY I USED THE LAST MAJOR SAFETY RELATED FAILURE AS THE INCIDENT DATE.
Jul 12, 2017
4.7/5.0
74 reviews

Frequently Asked Questions

How many problems does the 2016 DODGE Caravan have?

The 2016 DODGE Caravan currently has 36 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2016 DODGE Caravan?

The most common problems reported for the 2016 DODGE Caravan are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2016 DODGE Caravan problem data come from?

All problem and complaint data for the 2016 DODGE Caravan comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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