How many problems does the 2010 FORD Fusion have?

The 2010 FORD Fusion currently has 5114 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 FORD Fusion?

The most common problems reported for the 2010 FORD Fusion are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 FORD Fusion problem data come from?

All problem and complaint data for the 2010 FORD Fusion comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2010 FORD Fusion?

You can report safety problems with your 2010 FORD Fusion directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2010 FORD Fusion VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2010 FORD Fusion reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2010 FORD Fusion. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

2010 FORD Fusion Problems

STEERING

1353 complaints

All the sudden, the power steering stopped working as I was backing out of my parking spot at the grocery store. Luckily, I stopped before anything bad happened. I literally couldn't turn the steering wheel at all. I put the car in park, turned it off and turned it back on a couple of times and it started working. This happened maybe 3 or 4 times over maybe 2-4 months or so. It finally happened one day when my husband was with me so he was able to see what I had been talking about. We made it back home and he got online and after doing some research, apparently a LOT of people have had this same problem. Apparently, it's something called the "power steering assist module" which is very expensive. I'm disabled and live on a very limited budget. {not much more than it costs just to buy the part to fix the car}

Mar 30, 2026

The power steering has failed and the rack and pinion needs replacement. Altho there was a recall they will not honor me to fix Bec they said it was over mileage. This is a safety concern bec the vehicle cannot be driven safely without power steering. It can cause you not to be able to turn fast enough or move from on coming traffic. I almost hit another vehicle trying to turn onto road. Have had vehicle looked at and was told it's not safe to drive until fixed

Jan 15, 2026

The contact owns a 2010 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality, and almost cause a crash. The driver was able to manually turn the steering wheel and returned to the residence. The message "Power Steering Assist Fault" was displayed. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was unknown.

Sep 29, 2025

The contact owns a 2010 Ford Fusion. The contact stated that after starting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 46,000.

Jul 21, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel failed to turn in either direction. There was no warning light illuminated. In addition, the contact scanned the vehicle with an OBD2 scanner, and the vehicle was diagnosed, and the contact received with message that there was no powertrain DTCS present. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

Jul 21, 2025

+ 1348 more complaints for this component

AIR BAGS

514 complaints

Airbags did not deploy in a head-on collision that resulted in a total loss of my vehicle. My safety was put in danger as I did not have protection from hitting the steering wheel, driver's side door, or center console.

Dec 27, 2022

Crash: 1

Driver airbag needs to be replaced, per information on NHTSA website. I have not received any correspondence from Ford regarding the recall.

Nov 03, 2022

2010 FORD FUSION. CONSUMER WRITES IN REGARD TO DRIVER SIDE AIRBAG INFLATOR SAFETY RECALL. THE CONSUMER STATED THAT THE RECALL WAS PERFORMED AND WANTS TO SAY CHEERS TO 5 STAR FORD FOR THEIR SPEEDY REPAIRS.

Oct 27, 2022

Ford issued a recall on March 25, 2021 but has provided no remedy. Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall Status: Recall Incomplete, remedy not yet available

Sep 20, 2022

Ford Recall 21S12 (NHTSA Recall 21V-158) (Driver's Airbag) has no remedy yet. The earlier recall for the passenger side airbag took many years complete. I'm the original owner, and it has been under air bag recalls that seem to not have Ford's attention for several years of my twelve years of ownership. Isn't about time for NHTSA to start applying pressure for Ford to take action? No incident yet, but I really don't want to have one either.

Sep 03, 2022

+ 509 more complaints for this component

POWER TRAIN

390 complaints

Driver side CV AXLE broke.

May 19, 2025

Car parking selector, cable, parking prowler/bearing or module sensor inside transmission when car is placed in park indicator indicate as in park but vehicle still motions forward as not in park and if key can be taking out an car shut off will not start because not in the park position an is tough trying to get back in park to start the vehicle but indicator indicates as car in the park position has happened 3-4 times once almost causing a accident in a shopping enter whiling trying to park in parking space an vehicle indicated as in the park position an turn off vehicle it continued to roll forward almost hitting the vehicle in front parking space

Mar 04, 2025

The transmission fails to shift from first to second and also is shuttering in reverse. It revs the engine and suddenly lurches forward or reverse. It becomes unsafe trying to get to traffic speed from a light or when turning. Yes the by independent service company. No it has need been inspected by a dealer or manufacturer. Warning lights came on after the first time it happened. This is a known issue with these transmissions and I believe its a manufacture failure to recall these transmisisons.

Aug 13, 2024

124k miles on my Fusion. My wife's car, she doesn't beat on it. Had street cleaning, had to move to other side of street, went around the block. Had very little acceleration, jerking, by the time I made it around the block an Orange Wrench came on to the dash. ( If this would of started on the express way, I wouldn't be alive to report it) Car was fine the 2 days prior, drove it, had it washed, taken in for emissions test. The following day took it in to get the wrench code scanned by my regular mechanic P2701-00 transmission friction element b apply time range/performance My mechanic told to take it in to a few Trans shops to get it checked out to see what they say. Need to replace the entire Trans... Looking at 3500.00 minimum. Unfortunately the trans problem is commonly known now for these years on the fusion. This is something a recall is needed for.

Jun 28, 2024

The transmission has a steady leak and has shifting problems with jerking and revving without moving. When going from reverse to drive it will not move immediately and when it does catch it shifts very hard.

Feb 09, 2024

+ 385 more complaints for this component

SERVICE BRAKES

360 complaints

My 2010 Ford Fusion has been having issues with the ABS system/module showing the fault code, Service Advance Track System. After checking the recalls on this issue, I learned that Ford did have a recall for this make/model, recall # 19S54, BUT only from cars out of a certain plant during a certain time. I was told by the local Ford dealer as well as Ford Motor Co. that my vehicle was not included even though a recall was released on the same make, model, and year Fusion. I was told by the local Ford dealership that I was free to make a service appointment for the issue. I feel like this is a known issue that Ford is aware of and is using any means necessary to avoid taking the proper responsibility to service a vehicle under a recall for the exact same issue.

Apr 21, 2026

The vehicle turns on the traction control and ABS lights, automatically makes a bell sound as a warning, and stops braking, regardless of your speed at that moment.

Feb 24, 2026

The brakes went almost completely out- having to push the pedal all the way to the floor. All ABS and braking lights illuminated in the dash. There is limited stopping power. The car has become undriveable, even after replacing the HCU and abs system. The dealership has been unable to reprogram the brakes. This exact issue falls under recall 19s54, but Ford claims my problem does not meet the requirements- despite my vehicle having been assembled at the same facility (Hermosilla) and within the same date range as the recalled vehicles. I have receipts and documents to show all attempts at fixing the issue.

Feb 19, 2026

The brakes completely failed pressed pedal all the way down! My son almost died! The brake pads are new!

Feb 16, 2026

Ford claims no recall but my Hydralic:antilock/traction control/electronic limited slip control unit/module. My petal is sinking. Did an ABS bleed and problem continues. Could this part be in my car and I just haven’t got a recall

Dec 06, 2025

+ 355 more complaints for this component

VEHICLE SPEED CONTROL

236 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle went into Limp Mode and stalled with the check engine warning light illuminated. The contact was able to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be properly diagnosed until the warning light was illuminated while diagnosing the vehicle. Additionally, the contact stated that he received a recall notice on the electronic throttle body and was concerned that while driving the vehicle would stall again. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

Sep 26, 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and would not accelerate more than 40 mph. The accelerator pedal would go to the floorboard when depressed however, the vehicle would not accelerate. The contact was able to restart the vehicle as the failure occurred intermittently. The contact had a code reader reading with the failure code P112 - throttle actuator body control stuck closed. The dealer was made aware of the failure and informed the contact that he needed to pay for replacement of the throttle body and calibration. The vehicle was not diagnosed by the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls relating to the failure. The failure mileage was 144,866.

Jun 23, 2021

I HAVE A FORD FUSION 2010 WE PURCHASED LAST YEAR AND APPARENTLY IT HAD THROTTLE ISSUES THAT WE COVERED A FEW YEARS AGO OUR CAR IS STARTING TO ACT UP WITH THIS TO WHERE LAST WEEK I COULD HAVE DIED ON A MAJOR HIGHWAY IN PA CAUSE I LOST ENGINE POWER AND YOUR COMPANY IS REFUSING TO FIX THE PROBLEM IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL SUE FORD BECAUSE YOUR COMPANY IS REFUSING TO HELP FIX MY CAR BECAUSE IT'S PAST THE 10 YEARS OR 150,000 IT SHOULD NOT MATTER. I KNOW IT'S THE THROTTLE CAUSE BOTH THE ENGINE LIGHT AND THE WRENCH WILL COME ON AND IT SHAKES BAD PLEASE I WANT THIS FIXED BY FORD AT NO CHARGE

Mar 12, 2020

MIDDLE OF FREEWAY DRIVING, CAR DEACCELLERATED AND WENT INTO LIMP HOME MODE. SAFELY STOPPED AND ERROR CLEARED ON RESTART. DEALER REPLACED ELECTRONIC THROTTLE BODY, TECHNICIAN INDICATED THE TEST GRAPH HAD A SPIKE UPON TESTING. LIKELY UNIT OF FAILURE.

Sep 14, 2019

ON 3 SEPERATE OCCASIONS I HAVE EXPERIENCED SUDDEN RAPID ACCELERATION WITH MY AUTO. FIRST WHILE SLOWLY ACCELERATING FROM A PARKING SPOT IN A CROWDED DEPARTMENT STORE PARKING LOT. SECOND WHILE SLOWLY MOVING FORWARD IN A FAST FOOD DRIVE THRU LINE. BARELY MISSING THE VEHICLE IN FRONT OF ME. AND THIRD WHILE SLOWING DOWN APPROACHING A STOP SIGN AGAIN MOVING SLOW EXITING A PARKING LOT. ALL THREE TIMES I'VE HAD TO ALMOST STAND ON THE BRAKE TO STOP AND SHIFT TO NEUTRAL AND KILL THE ENGINE. THE VEHICLE IS A 2010 FORD FUSION WITH APPRX 130,000 MILES.

Aug 17, 2019

+ 231 more complaints for this component

ENGINE

154 complaints

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated to respond while depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was fractured and had caused oil to leak onto the spark plugs. The mechanic diagnosed that the valve cover gasket and spark plugs needed to be replaced. Additionally, the mechanic diagnosed the vehicle and determined that the brakes, the calipers, and the tie rod needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 147,000.

Apr 14, 2023

The contact owns a 2010 Ford Fusion. The contact was at a stoplight proceeding to make a left turn, and the vehicle inadvertently stopped. The contact was able to restart the vehicle and drove home safely. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.

Jul 25, 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 15 MPH and slowing for a traffic sign, the vehicle stalled and the contact lost power steering; however, the brakes was functional. The contact safely pulled over and placed the vehicle in park(P) and restarted the vehicle. The failure recurred more frequently at low speeds while coming to a stop or driving slowly. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 88,000.

Jun 16, 2022

WAS DRIVING ON THE INTERSTATE IN A CONSTRUCTION ZONE, WHEN THE ORANGE "WRENCH" LIGHT CAME ON THE DASHBOARD AND THE CAR ENGINE LOST POWER. I WAS BARELY ABLE TO PULL INTO THE RIGHT LANE AND THEN OFF THE ROAD SINCE IT WAS A CONSTRUCTION ZONE. THE CAR HAS A CODE OF P2111 POSTED, AND I THOUGHT MY 2010 FORD FUSION WAS COVERED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THEY DO NOT SHOW THAT MY CAR IS COVERED UNDER 13N03, AND CAN'T EXPLAIN WHY IT IS NOT. THE SYMPTOMS OF THE PROBLEM EXACTLY MATCH THAT CUSTOMER SATISFACTION PROGRAM. IT WAS QUITE A DANGEROUS SITUATION, HAVING THE ENGINE LOSE POWER LIKE THAT WHILE DRIVING ON A CROWDED INTERSTATE, AND I FEEL THAT EVEN THOUGH THIS IS AN OLDER VEHICLE, IT SHOULD BE LLOOKED INTO FURTHER.

Oct 12, 2020

WHILE I WAS DRIVING IN THE FAST LANE ON THE HIGHWAY MY 2010 FORD FUSION SPORT OVERHEATED AND CUT OFF DUE TO A FAULTY HEAT PUMP WHICH RESULTED IN COOLANT LEAKING INTO IT AND WARPING MY ENGINE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT THERE WAS AN ISSUE WITH MY VEHICLE. I HAD EVEN JUST GOTTEN MY CAR "WINTER READY" WITH MY MECHANIC AND IN NOVEMBER.

Jan 06, 2020

+ 149 more complaints for this component

FUEL/PROPULSION SYSTEM

145 complaints

Car was checked for recall 15S34 and incorrectly determined to not have a problem. This recall deals with the gas tank cracking open. This car will pool gas on the ground under the car. Ford says since this was previously looked at, even if the determination was false, they will not take any action or help with it. Please assist - this is a known problem and should be repaired under the recall.

Jun 24, 2025

Car stalled at a stop light on [XXX] where the speed limit is 50MPH. My [XXX] daughter was driving and could not restart the car. When the light turned green she was stuck in the middle of the road and trucks and other drivers where riding right up to her at 60+ MPH before they switched lanes honking and flipping her off. She could have been struck and killed. Took to mechanic after I was able to get on-site and start the car. P1450 Unable to Bleed Up Fuel Tank Vacuum. Was told this is very common with this year of Ford Fusion and Ford knows of the issue. Why not a recall to change the solenoid and purge valve before someone gets killed if they haven't already. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 04, 2024

WHENEVER I PUT GAS IN THE CAR I HAVE TO GO EXTREMELY SLOW OR THE FUEL WILL "SPIT" BACK OUT ONTO THE CAR AND GROUND. THIS IS NOT A SAFE SITUATION AT THE PUMP.

Nov 17, 2023

Gasoline was leaking from the top of the gas tank down the side of the tank near the passenger side rear tire (opposite side from the fuel filler cap). This was first notice on 10/8/2023. The gas would leak when the tank was filled until approximately 1 gallon had leaked out on the ground underneath the tank. I put a container under the car near the passenger side tire to catch the gas. There was a strong smell of gas inside and around the car. We took the car to the mechanic who said the gas tank had a crack at the top of the tank. The mechanic replaced the tank with a used tank which cost approximately $514.00 total installed. A new tank would have cost approximately $1100.00 installed.

Oct 14, 2023

I noticed a gasoline smell coming from my car. After taking it in to be examined, it was discovered that the fuel tank had a leak in it - right next to the exhaust pipe. A disaster waiting to happen.

Jul 06, 2023

+ 140 more complaints for this component

POWER TRAIN,ENGINE

129 complaints

I have a 2010 Ford Fusion Hybrid that has approximately 90k miles. The car started randomly shutting off while driving. No combustion engine, no electric motor propelling the car. Suddenly shutting off while driving is incredibly unsafe. I took it to a Ford dealer and after much communication with Ford HQ, it was determined that the transmission control module was bad. This component is buried inside the hybrid cvt transmission, and as such cannot be repaired. The entire transmission needs to be replaced. After contacting about 10 large transmission shops in the region I found out that none of them can do the work. Ford has made the unit so that the information in the unit can only be copied and written with Ford software. It is impossible for a repair shop to install a used unit. The only way to repair the car is with a new transmission from Ford that I was quoted $14,000 for. This is a scam against the consumer. A decent running car is reduced to scrap value over a single component that only the dealer can repair at an exorbitant price. This is inherently unsafe and a total consumer scam.

Jul 19, 2023

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,820.

May 18, 2017

WHEN VEHICLE IS STATIONARY THROTTLE DECREASES TO BELOW 500 RPM, AND SOMETIMES STALLS. TRANSMISSION AND ENGINE CHECK COME IN INTERMITTENTLY. FORD AWARE OF THE THROTTLE BODY AND ACCELERATOR PROBLEM BUT WON'T FIX IT UNTIL BROKEN. TOOK IT TO DEALERSHIP AND PAID $125 FOR DIAGNOSTIC BUT THEY TOLD ME THERE IS NO PROBLEM. I CALLED FORD AND THEY JUST REFERRED ME BACK TO THE DEALERSHIP STATING THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNTIL IT IS BROKEN. PLEASE HELP, I CAN'T DRIVE THE CAR DUE TO THE SAFETY CONCERN.

Jul 19, 2016

ENGINE STALLS/SHUTS DOWN WHILE DRIVING. CHECK ENGINE LIGHT CAME ON. ALARM P2111 CAME UP. THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. MY VEHICLE STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC. IT DID THIS 3 TIMES WHILE DRIVING HOME FROM WORK. THIS IS AN INTERMITTENT ISSUE. I TAKE IT TO THE DEALER, THEY ADJUST, IT WORKS FOR A WHILE, THEN OCCURS AGAIN. THIS IS A VERY DANGEROUS PROBLEM.

Jul 15, 2016

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH AND CAME UP BEHIND A TRUCK DOING ABOUT 50MPH. I CHANGED LANES AND WENT TO PASS THE TRUCK. AS I PASSED THE TRUCK MY CAR ACCELERATED SLOWLY AND SEEMED TO NOT SWITCH GEARS AT THE RIGHT TIME, CAUSING A HARD SHIFT AND A "CHUG" FEEL. I PASSED THE TRUCK AND SLOWED DOWN TO 60MPH AND AS THE CAR SHIFTED AGAIN, IT CAUSED ANOTHER HARD SHIFT AND "CHUG" FEEL. THIS SEEMS TO BE A COMMON ISSUE WITH FORD FUSIONS. MINE DIDN'T START HAPPENING UNTIL AFTER THE PCM UPDATE RECALL THAT WAS DONE ON 2/26/15. I TOOK IT INTO FORD AFTER IT HAPPENED THE FIRST TIME AND THEY TOLD ME THAT SINCE THERE IS NO WRENCH ON THE DASH AND NO CHECK ENGINE LIGHT WITH A CODE, THEY CAN'T FIND ANYTHING WRONG AND CANNOT REPLICATE THE PROBLEM I DESCRIBED TO THEM. THIS IS RIDICULOUS THAT MANY CARS HAVE AN ISSUE BUT IT LOOKS LIKE SINCE THERE IS NO ONE THAT HAS BEEN SIGNIFICANTLY INJURED OR KILLED IN AN ACCIDENT DUE TO IT, THAT IT ISN'T BEING FIXED. PLEASE RECALL THIS AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE FROM THIS.

May 18, 2015

+ 124 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

124 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, SPUTTERED, AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD LOCATED AT 7800 E. LLOYD EXPY, EVANSVILLE, IN 47715, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.

Jun 30, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB

Jan 16, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER CLONINGER FORD (1241 US HWY 70 SE, HICKORY, NC 28602), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

May 31, 2018

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS IDLING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mar 02, 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE THROTTLE BODY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 245,000. THE VIN WAS NOT AVAILABLE.

Jan 30, 2017

+ 119 more complaints for this component

WHEELS

104 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the wheel studs on the front passenger’s wheel detached from the wheel. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 61,000.

Aug 15, 2025

Multiple wheel studs have snapped in half, almost losing my wheel completely. This happened on all 4 wheels.

Jun 14, 2024

This vehicle has had multiple incidents in which the wheel studs on the front wheels will break off while driving. The last time this occurred, I noticed that 3 of the 5 wheel studs on the right-front wheel were broken off. When this was discovered, I contacted a Ford dealer and they said that there was no recall for this issue and didn't have any idea on how this had occured. I then contacted the last shop that had worked on the vehicle. They confirmed that the lug nuts were tightened using a torque wrench at the proper specifications. I have replaced several wheel studs and lug nuts on this vehicle in the past after they were found to be missing. The vehicle exhibits no vibration or warning signs while driving. This could have resulted in the wheel falling off while driving without warning.

Apr 12, 2024

Took the Ford Fusion to the local Ford dealer to have the tires rotated. They said they could not remove the lug nuts as they have swelled. It is not possible to change a flat or rotate the tires.

Feb 04, 2024

Swollen or warped lug nuts.

Sep 09, 2022

+ 99 more complaints for this component

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

85 complaints

SEVERAL MONTHS AGO, IN THE MIDDLE OF A BUSY INTERSECTION, MY CAR UNEXPECTEDLY SHOOK AND WENT TO "LIMP" MODE IN THE MIDDLE OF A BUSY INTERSECTION WITH THE WRENCH LIGHT COMING ON. I PULLED INTO THE CLOSEST DRIVEWAY AFTER PUTTING ON MY HAZARDS AND, AFTER TURNING OFF THE ENGINE, RESTARTED THE CAR, WHICH TOOK ABOUT ABOUT 5 SECONDS OF TRYING TO TURN OVER THE IGNITION. SINCE THAT TIME, THE SAME PROBLEM HAS HAPPENED AT LEAST TWO DOZEN TIMES, SOMETIMES SEVERAL TIMES IN A ROW; AND THE REST OF THE TIME, THE RPMS FLUTTER IN AN IRREGULAR WAY. I DO MOSTLY CITY DRIVING AND HAVE THANKFULLY BEEN ABLE TO AVOID AN ACCIDENT WHEN HAVING TO PULL OVER AND RESTART; BUT IN EACH CASE, IT IS NOT A GOOD SITUATION. BY ALL ACCOUNTS ONLINE, THIS IS A VERY FREQUENT PROBLEM AND DUE TO A FAULTY THROTTLE BODY. NOTABLY, THE PROBLEM WITH MY CAR BEGAN TO OCCUR AT AROUND 45,000 MILES, WHICH IS TYPICAL FROM WHAT I'VE READ OF OTHER COMPLAINTS. THIS SEEMS MUCH TOO EARLY, MUCH TOO COMMON, AND MUCH TOO DANGEROUS OF A PROBLEM FOR IT NOT TO BE COVERED UNDER AN EXTENDED WARRANTY OR RECALL. THERE WAS, IN FACT, AN EXTENDED WARRANTY, BUT IT EXPIRED IN EARLY 2015. I WAS TOLD BY THE LOCAL DEALER THAT IT WOULD COST $600 TO REPAIR.

Sep 01, 2016

MY SON WAS DRIVING ON THE INTERSTATE WHEN ALL OF A SUDDEN THE CAR LOST POWER AND HE COULD NOT ACCELERATE. HE HAD TO CROSS LANES TO PULL OVER TO THE SHOULDER. TURNED THE CAR OFF AND THEN RESTARTED. CAR RAN OKAY. I CALLED FORD AFTER THIS HAPPENED TWICE. THEY INFORMED ME THAT THE CAR WAS OVER THE MILEAGE ALLOWED AND WAS NOT COVERED. THEY SAID THEY SENT OUT A CSP#13N03. I DID NOT RECEIVE THIS LETTER. I THINK THAT THIS SHOULD BE A SAFETY RECALL AND NOT JUST A BULLETIN. HE ALMOST GOT HIT BOTH TIMES WHEN THIS HAPPENED.

Jun 29, 2016

DRIVING DOWN THE HIGH WAY AND MY CAR LOST ALL ACCELERATING CAPABILITY AND ALMOST CAUSED A SERIOUS ACCIDENT. MY CAR WAS PREVIOUSLY TAKEN IN THREE MONTHS AGO BECAUSE IT WAS STALLING BUT I WAS TOLD BY FORD WITHOUT ANY CHECK ENGINE LIGHT THEY COULDN'T DO ANYTHING. I EVEN DID SOME ONLINE RESEARCH BEFORE I WENT TO FORD AND SUGGESTED THE THROTTLE BODY POSITION SENSOR AND THEY SAID IT WOULDN'T CAUSE MY CAR TO DO THAT.

May 18, 2015

THROTTLE BODY FAILED AND REQUIRED REPLACEMENT. THIS IS A KNOWN ISSUE AND THERE IS AN EXTENDED WARRANTY ON THE PART, BUT BECAUSE THE REPAIR WAS DONE AT A PRIVATE SERVICE CENTER AND NOT A FORD DEALERSHIP, FORD REFUSES TO PAY FOR THE REPAIR. GUESS I WON'T BE BUYING A FORD EVER AGAIN! *TR

Oct 07, 2014

ON 8/15/14 CAR SPUTTERED WHILE DRIVING AT 30-35 MPH AND SLOWED TO A STOP. WOULD NOT RE-START IMMEDIATELY BUT EVENTUALLY DID AFTER 10 MINUTES. IT THEN SPUTTERED AND STOPPED A COUPLE TIMES WITHIN A MILE OR TWO. THE AUTO MECHANIC DID NOT FIND ANY BAD COMPUTER CODES. HE DID CLEAN THE THROTTLE BODY AND REPLACED THE AIR FILTER. THE CAR RAN WELL WITHOUT ANY PROBLEM FOR 3 WEEKS AND 1,100 MILES. ON 9/11/14 THE CAR AGAIN SPUTTERED AND SLOWED TO A STOP. MY WIFE WAS ABLE TO RE-START IT. THE AUTO MECHANIC AGAIN FOUND NO BAD COMPUTER CODES. HE COULD NOT EXPLAIN THE CAUSE. WEB SEARCH REVEALED MANY OTHER DRIVERS WITH SIMILAR ISSUES WITH 2010 FORD FUSION FUEL SYSTEM. DEFINITELY A DANGEROUS CONDITION. *TR

Sep 11, 2014

+ 80 more complaints for this component

SERVICE BRAKES, HYDRAULIC

82 complaints

The contact owns a 2010 Ford Fusion. The contact stated while at a red traffic light, the brake pedal was depressed and travelled down to the floorboard. No warning lights were illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The dealer made the contact aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure. The failure mileage was approximately 90,000.

Dec 16, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed; however, the vehicle failed to slow down as intended. The brake pedal was pumped several times for the vehicle to slow down. The vehicle was pulled over to the side of the road and parked. The vehicle was then towed to an independent mechanic, where it was determined that a valve in the junction box needed to be replaced. The vehicle was repaired, but the failure reoccurred 20 days later. The vehicle was then towed to the same independent mechanic, where it was diagnosed, and determined that the ABS junction block and module needed to be replaced. The vehicle was not repaired because the manufacturer had no parts available. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

Sep 19, 2025

The contact called on behalf of the owner of a 2010 Ford Fusion. The contact stated that while the vehicle was being serviced, the owner was informed that the brake pads, calipers, and rotors were damaged and needed to be replaced. The vehicle was repaired. While the vehicle was having the emissions test performed, there was smoke coming from the front of the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were damaged and needed to be replaced. The vehicle was repaired. The contact stated that after investigating the failure, the vehicle owner related the failure to NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was contacted and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 148,550.

Jun 04, 2025

The contact owns a 2010 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was taken to an independent mechanic, who replaced the ABS hydraulic control unit. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 106,699.

Mar 25, 2025

The contact's friend owns a 2010 Ford Fusion. The contact stated that while his friend was driving 30 MPH and attempting to slow down, the brake pedal was depressed and went to the floorboard, and the vehicle failed to stop as intended. The driver was able to bring the vehicle to a complete stop by engaging the parking brake. The ABS warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic control unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brake, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 182,500.

Feb 03, 2025

+ 77 more complaints for this component

UNKNOWN OR OTHER

78 complaints

Unknown

Apr 04, 2025

The ABS Hydraulic Control Unit (HCU) fails which causes the brake pedal to require more force to stop vehicle. The safety of those driving and pedestrians are at risk due to the added stopping distance. I took my car to a mechanic that my father frequents, and was told that only the dealer could fix it. I than took it in to a Ford dealership and they confirmed the issue but wanted to charge me an insane price. There was no warning or indication of a problem prior to the HCU failure. The fact that only Ford can service the issue doesn't seem right to me, cause they can charge whatever to fix it.

Jul 14, 2023

My Vehicle shut off while driving. When it shut off, the battery and the oil light flashed and then away. This incident occurred five times in one night. The car started to jerk right before each time it shut off, and I was driving less than 20 miles per hour. I could not accelerate nor press on the brakes to stop be vehicle. I took it to Southern Tire in Waldorf, MD, and no codes during the diagnostic were triggered in the system.

Apr 20, 2022

Electric power steering fault. Power steering is hard to turn. 2011 and 2012 have recalled approved for the same thing but why not for a 2010??

Jan 17, 2022

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 25-30 MPH, the brake pedal went to the floorboard and there was a loss of brake pressure while pumping the brake pedal. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact replaced the brake master cylinder himself; however, the failure recurred. The vehicle was then taken to the dealer, and the dealer replaced the brake master cylinder again however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 126,000.

Nov 22, 2021

+ 73 more complaints for this component

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

72 complaints

THE VEHICLE HAS NO POWER STEERING OR TRACTION CONTROL. IT IS DISPLAYING THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACTION CONTROL. ACCORDING TO THE DEALER, THE ONLY WAY TO CORRECT THE PROBLEM IS REPLACING THE RACK & PINION WHICH IS $1400. I'VE RESEARCHED A RECALL ON 2011 FUSION'S WITH THE SAME PROBLEM. WHY IS THE 2010 EXCLUDED? I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE, BUT IS THE ONLY TRANSPORTATION I HAVE. THE FAULT OCCURS ALL THE TIME, SITTING, DRIVING, ETC.

Jul 07, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND THE STEERING CEASED WITH THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD, INC. (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO VEHICLE TO TRI-COUNTY FORD LOCATED AT (4032 COMMERCE PKWY, LA GRANGE, KY 40031), WHERE THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT. THE MANUFACTURER AGREED TO ASSIST FINANCIALLY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Feb 28, 2020

WHILE DRIVING I INTERMITTENTLY LOSE POWER STEERING. BEFORE I COULD SHUT THE CAR DOWN AND IT'LL RESET BUT NOW IT WON'T EVEN DO THAT. I'M SCARED IF MY WIFE DRIVES IT AND IT FAILS AND COULD CAUSE A FATAL ACCIDENT.

Feb 26, 2020

THIS IS A COMMON ISSUE IN 2010 FUSIONS AS YOU CAN FIND LOTS OF SIMILAR EXPERIENCES. WHILE HEADING TOWARDS AN EXIT ON THE HIGHWAY GOING 70MPH, THE STEERING SUDDENLY LOST ALL POWER STEERING. TWO WARNINGS APPEARED ON THE DISPLAY SAYING "SERVICE ADVANCETRAC" AND "POWER STEER ASSIST FAILURE." EVERYTHING RETURNS TO NORMAL AFTER RESTARTING THE CAR AND IT HAPPENS ONCE AGAIN AT RANDOM.

Feb 12, 2020

ELECTRONIC POWER STEERING SUDDENLY FAILED, ERROR MESSAGE DISPLAYED: "POWER STEERING ASSIST FAULT; SERVICE ADVANCETRAC". FAILURE OCCURRED AT LOW SPEED, SHORTLY AFTER STARTUP.

Feb 04, 2020

+ 67 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

69 complaints

WHEN OUR VEHICLE A 10'FORD FUSION SEL SEDAN STARTED THIS THE VEHICLE WOULD START TO SHAKE AND DIE WHEN THE SPEED WOULD EXCEED FORTY MPH THEN AFTER A COUPLE DAYS OF NOT BEIN ABLE TO DRIVE OVER FORTY MPH THE VEHICLE WOULD NOT GO AT ALL IT WOULD START AND JERK AND DIE TO THE POINT THAT THE VEHICLE COULD NOT BE DRIVEN. *TR

Jun 10, 2014

TRAVELING ON A ROAD IN ORLANDO FL AND LOST SPEED AND THEN EVENTUALLY LOOSING POWER AND HAD TO DRIFT OFF THE SIDE OF THE ROAD. FINALLY WAS ABLE TO START THE CAR JUST TO BE ABLE TO GET IT BACK TO MY HOME. HAD TO GET THE VEHICLE TOWED TO THE FORD DEALERSHIP AND FOUND THAT THE THROTTLE BODY HAD WENT BAD. HAD TO GET IT REPLACED. THIS IS VERY DANGEROUS WHEN DRIVING AT A GOOD SPEED AND ALL OF A SUDDEN YOU LOOSE POWER, THANK GOD I DIDNT GET IN A ACCIDENT. I SEE THAT THERE IS A RECALL ON THIS PART WITH FORD BUT MY VIN IS NOT INCLUDED. *JS

Apr 14, 2014

I WAS DRIVING NORTHBOUND ON INTERSTATE 5 IN SEATTLE WHEN I SUDDENLY FELT A "TUG" AND LOST ALL POWER TO THE ENGINE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO MANEUVER TO THE RIGHT-HAND LANE WHERE THE CAR LOST ALL POWER TO THE ENGINE AND DIED IN THE MIDDLE OF THE HIGH BRIDGE. THE ELECTRICAL REMAINED ON. A STATE TROOPER PUSHED US OFF THE HIGHWAY AND I HAD THE CAR TOWARD TOWED. MY MECHANIC REPLACED THE BATTERY BUT A MONTH LATER (DEC. 15) THE SAME THING HAPPENED AGAIN IN NEARLY THE SAME LOCATION (MONTLAKE EXIT OF I-5 NORTHBOUND). THIS TIME I WAS ABLE TO START IT BACK UP AND DRIVE IT HOME. THE DEALER (AUTONATION IN BELLEVUE) DIAGNOSED A FAULTY THROTTLE BODY. THIS IS VERY SIMILAR TO INCIDENTS BEING INVESTIGATED BY NHTSA PER A REPORT IN USA TODAY: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/. *TR

Dec 18, 2013

AFTER ACCELERATING AWAY FROM A STOP-SIGN THE ENGINE ABRUPTLY BEGAN TO RUN EXCEEDINGLY POORLY, AND LOST NEARLY ALL POWER. I WAS UNABLE TO ACCELERATE OR MAINTAIN SPEED. AFTER PULLING ONTO THE SHOULDER AND STOPPING I WAS ABLE TO RESTART THE CAR, BUT ATTEMPTS TO DRIVE IT WOULD RESULT IN STALLING AT ABOUT 5MPH. AFTER ABOUT PERHAPS 50 FEET. THE CAR WAS SUBSEQUENTLY TOWED TO THE DEALERSHIP WHERE THE THROTTLE-BODY WAS REPLACED AT MY COST. *TR

Dec 08, 2013

WHILE DRIVING MY 2010 FORD FUSION I EXPERIENCED SOMETHING I WAS AT A RED LIGHT. WHILE DRIVING MY CAR SHOOK HEAVY 3 TIMES I SUDDENLY PULLED OVER TO CHECK OUT THE PROBLEM I PULLED OFF AFTER PULLING OVER THE PROBLEM OCCURRED AGAIN THEN IT SUDDENLY ACCELERATED IN ITS OWN I APPLIED THE BRAKE THEN TRIED TO ACCELERATE BUT MY CAR DIDN'T MOVE I ACCELERATED ONE MORE TIME MY CAR THEN SHOOK THEN TOOK OFF. I FOUND A FORUM WEBSITE CALLED FORDFUSION.NET EVEN ON THE MOTOR TREND WEBSITE SEVERAL PEOPLE SPEAK OF ONCE HAVING THIS PROBLEM I'M HAVING WITH MY FORD FUSION FORD DOESN'T WANT TO DO ANYTHING ABOUT IT BECAUSE THEY SAID I'M NOT UNDER WARRANTY I FEEL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT WAS ONCE ON RECALL WITH THIS CAR I WORK AND I'M IN GRAD SCHOOL MY CAR IS A MUST HAVE FOR ME I DON'T KNOW WHAT TO DO I EVEN INFORMED FORD THAT THEIR WAS SEVERAL PEOPLE ON A WEBSITE ONLINE THAT COMPLAINED ABOUT THE SAME PROBLEM EVEN AFTER THE PROBLEM WAS FIXED THIS IS MY FIRST VEHICLE I'VE OWNED I'M IN DISBELIEF AND REALLY REGRET PURCHASING A FORD CAR PLEASE HELP ME. *TR

Nov 27, 2013

+ 64 more complaints for this component

STEERING,ELECTRICAL SYSTEM

57 complaints

The power steering has failed. The dashboard showed these two phrases "Service Advancetrac" - yellow "Service power steering now" - red When that happened the first time the dealership was able to fix it under the customer satisfaction program by providing a module software update. But the issue happened again and I believe it is related to the 15V340 recall. I would like that to be investigated.

Jun 28, 2025

Power steering failure along with advanced track faulty. Occurred during mid-drive.

Dec 02, 2024

I financed a vehicle from Recovery auto in independence Missouri in doing so u mentioned to them I’d be driving to Texas and asked them if the vehicle could make the drive and the responded yes but at no time did the mention there was an active recall on the vehicle I ended up breaking and in calling them they were also surprised when they saw the recall from 2015 in the vehicle and that is the first time it was mentioned to me after being 3 hours away in a different state

Oct 19, 2024

Was driving down the road and lost my power steering, the power steer assist light is going off have absolutely no power steering from all my research this is a well known issue with this year ford fusion but nothing has been done about it. A recall needs to be done this is a major safety issue and could case accidents even fatalities

Mar 24, 2024

(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now . permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.

Dec 19, 2023

+ 52 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL

54 complaints

THIS INSTANCE VEHICLE GOING STEADY 35MPH AND STARTED REVVING RPM'S UP LIKE IT WAS GOING TO SHIFT INTO ANOTHER GEAR, IT THEN SLAMMED AND JERKED THE CAR AND STARTED THE REVVING AGAIN. STOPPED AT A STOP LIGHT AND TURNED LEFT, WHILE TURNING AND HITTING ACCELERATOR THE CAR DID NOT WANT TO MOVE AND STARTED REVVING AGAIN AND THEN SLAMMED AND JERKED ALMOST MAKING THE PERSON BEHIND ME REAR END ME. PREVIOUS INSTANCE WAS A STEADY 75 MPH ON THE FLAT HIGHWAY AND THE SAME REVVING AND SLAM/JERKING HAD HAPPENED. 5TH TIME IT'S DONE IT THIS YEAR ALONE. 13 TIMES SINCE 2011. THIS INSTANCE THE ORANGE WRENCH LIGHT CAME ON THE DASH. CAR IS AT DEALERSHIP TO GET LOOKED AT. THIS IS VERY UNSAFE ESPECIALLY SINCE IT IS ERRATIC AND DOES IT AT ANY TIME IT FEELS LIKE. THIS CAR IS NOT SAFE TO HAVE MY FAMILY IN. *TR

Oct 18, 2016

THE NIGHT WE BOUGHT THIS CAR, USED FROM A FORD DEALER, IT WOULDN'T GO IN REVERSE WITHOUT JUMPING/BUCKING. THEY WERE SWIFT TO GIVE US A LOANER WHILE THEY "REPROGRAMEMD" THE CAR. NOW, IT ALL MAKES SENSE. THEY PUT A BANDAID ON IT UNTIL WE COULDN'T RETURN IT. SINCE THEN, JUST OVER 2YRS AGO, WE HAVE HAD THROTTLE REPLACED X3, CLEANED ONCE FOR $250 (WHILE ON THE WAY SOUTH FOR VACA, WE GOT STUCK HUNDREDS OF MILES FROM HM UNTIL FORD DEALER OPENED 2 DAYS LATER.) THIS CAR HAS STRANDED US THREE DIFF TIMES WHILE OUT OF STATE ON VACA. NOW WHILE ON INTERSTATE, THE WRENCH LIGHT WILL GO ON, THE CAR STARTS BUCKING AND ACTING LIKE A MANUAL IN THE WRONG GEAR. BUT, HAS NO ACCELERATION. JUST REVS TO 4K-6K RPMS. DANGEROUS ALMOST BEING RUN OVER BY SEMIS GOING FULL SPEED BEHIND YOU OR HAVING TO TRY AND CROSS 5 LANES OF TRAFFIC TO GET TO EMERGENCY LANE--WITH NO ACCELERATION! THIS CAR IS A DANGEROUS DEATH TRAP. SHOCKING TO ME HOW FORD HASN'T STOOD BEHIND THEIR VEHICLES. WE, AS A HUGE EXTENDED FAMILY, HAVE ALWAYS STOOD BEHIND FORD. ALWAYS BOUGHT FORD. NOW, WE HAVE BEEN DUPED BY THEM. THEY KNOWINGLY SOLD US A FAULTY CAR, PUTTING THOUSANDS OF OTHER BUYERS IN DANGER AS WELL, AND HAVEN'T DONE A THING TO PROVE TO THE CONSUMERS THAT THEY CARE ABOUT US AS CUSTOMERS OR ONE IOTA ABOUT OUR LIVES. IF FORD DOESN'T RECALL THESE, I KNOW WE WILL SEE DEATHS FROM IT. ITS PROB GOING TO BE THE NEXT AUTOMOTIVE WORLD SCANDEL LIKE THE AIRBAGS. OUR FUSION IS AN EXPENSIVE PIECE OF METAL, WITH A HUGE PYMT, JUST SITTING IN OUR DRIVEWAY USELESS. SOMEHOW, WE HAVE TO FIGURE A WAY TO SAVE THOUSANDS FOR A TRANSMISSION ON A 6YR OLD CAR. NEVER THOUGHT FORD WOULD TURN OUT TO TREAT THEIR LOYAL CUSTOMERS THIS WAY.

Aug 15, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jun 23, 2015

I WAS DRIVING FOR ABOUT AN HOUR DOWN THE FREEWAY IN CRUISE CONTROL. THE CAR JERKED SLIGHTLY AND WENT LIMP, DECELERATING WHILE MAINTAINING A ROUGH IDLE AROUND 1000 RPM'S. THE GAS PEDAL WAS NON-RESPONSIVE WHILE IDLING AND I WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD WHERE THERE WAS NO THROTTLE RESPONSE. THE WRENCH LIGHT WAS ON THE DASH. I TURNED THE CAR OFF AND TRIED TO START IT AGAIN, IT STARTED FINE AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT. I HAVE BEEN AFRAID TO DRIVE ANYMORE ON THE FREEWAY SINCE OR ANY SERIOUS LENGTH KNOWING THERE IS A SERIOUS ISSUE WITH THE VEHICLE. THIS IS A TERRIBLE FEELING KNOWING I HAVE A FAIRLY NEW CAR THAT I CANNOT TRUST TO DRIVE SAFELY IN. I HAVE READ OTHERS STORIES ABOUT THIS PROBLEM AND SERIOUSLY HOPE THE VEHICLE'S ISSUES DO NOT CAUSE ME TO BE INVOLVED IN ANY ACCIDENT ON THE FREEWAY AT HIGH SPEEDS. THERE IS OBVIOUSLY AN ISSUE WITH A SERIOUS FLAW AND NEEDS TO BE ADDRESSED.

May 28, 2015

SINCE THE VEHICLE WAS NEW THE TRANSMISSION SLIPS OR JUMPS INTO GEAR. THE ENGINE ALSO HESITATES WHEN THE GAS PEDAL IS PUSHED AND THEN STARTS TO GO. VISITS TO THREE FORD DEALERSHIPS OVER THE YEARS AND CALLS TO FORD HAVE BEEN USELESS. FORD DEALERS WILL CHARGE FOR REPROGRAMMING OF COMPUTER WHICH DOES NOT FIX THE PROBLEM, THERE IS WHAT FORD CALLS A RECALL BUT THEY WILL ONLY FIX THE PROBLEM IF THE DASH LIGHT COMES ON BECAUSE THEIR OIL CHANGE PEOPLE CAN'T TELL IF THERE IS A PROBLEM UNLESS THE LIGHT COMES ON. FORD HAS GIVEN ME NUMEROUS "WORK TICKETS" BUT THEY ARE UNWILLING TO FIX THE VEHICLE OR DON'T KNOW HOW. I KNOW THIS IS A COMMON PROBLEM WITH FORD VEHICLES AFTER SITTING IN DEALERSHIP WAITING ROOMS WITH OTHERS WHO HAVE THE SAME ISSUES. IF YOU OWN A FORD BE CAREFUL WHEN MERGING ONTO A HIGHWAY BECAUSE YOUR VEHICLE MAY NOT GO WHEN YOU WANT IT TO. *TR

Jan 12, 2015

+ 49 more complaints for this component

STRUCTURE

52 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the contact was informed that the tires were unable to be rotated due to severely corroded rear jacking points, preventing the vehicle from being placed on the car lift. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was 109,755.

Jun 06, 2024

the inside door handle broke was unable to open the door, the inside door assembly was broken also... drivers side also the window door motors malfunctioned window would go up and down not knowing what direction and also change directions disallowing window to be opened or closed

Mar 12, 2022

DRIVER'S DOOR WILL NOT OPEN FROM INSIDE. THE DOOR CAN ONLY BE OPENED WITH THE OUTSIDE HANDLE. THIS HAPPENED WHILE TRYING TO GET OUT OF THE VEHCILE IN A PARKING LOT.

Nov 20, 2020

MY WIFE WAS DRIVING THE CAR AND THE DRIVER'S SIDE DOOR SPONTANEOUSLY OPENED AND UPON RETURN WOULD NOT LATCH. LUCKILY SHE WAS ONLY IN THE DRIVEWAY. I LOOKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM ON THIS CAR. *TR

Jun 20, 2020

DRIVER SIDE DOOR HANDLE WILL NOT UNLOCK FROM INSIDE CAR; CAN ONLY OPEN DRIVER'S DOOR FROM OUTSIDE

Feb 08, 2020

+ 47 more complaints for this component

FUEL SYSTEM, GASOLINE

47 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 225,000.

Mar 10, 2026

The contact owns a 2010 Ford Fusion. The contact stated that after refueling the vehicle, there was a strong fuel odor entering the cabin of the vehicle that lingered for days. The contact's grandson then discovered that fuel was leaking from the rear driver side of the vehicle. The contact continued driving the vehicle, and the vehicle shut off while driving 50 MPH on the highway. The contact restarted the vehicle, and the check engine warning light illuminated on the instrument panel. The contact coasted the vehicle while in neutral(N) to a safe area. The vehicle was towed to an independent mechanic who discovered a crack in the fuel tank and a defective purge valve. Upon investigation, the contact's grandson discovered NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), which was linked to the failure. The dealer was notified about the failure, and the contact was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle remained unrepaired with the independent mechanic. The failure mileage was approximately 160,000.

Jan 02, 2026

The contact owns a 2010 Ford Fusion. The contact stated that after turning the vehicle off and exiting the vehicle the contact heard air seeping and leaking sound coming from the rear of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the canister purge valve. The vehicle was repaired. The contact stated that a short time later upon approaching the vehicle the contact observed gasoline pooling underneath the rear of the vehicle. The vehicle was taken back to the dealer, who then determined that the excessive pressure resulting from the failure of the canister purge valve caused the fuel tank to develop a crack that was then leaking gasoline. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 170,000.

Oct 07, 2024

The contact owns a 2010 Ford Fusion. The contact stated that while refueling the vehicle, there was an abnormal hissing sound coming from the gas tank. The contact stated that while the vehicle was parked, he observed condensation under the rear passenger’s side tire. Additionally, the contact stated that while inspecting the vehicle, he observed three cracks on the fuel tank underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.

Jun 10, 2024

The contact owns a 2010 Ford Fusion. The contact stated that fuel was leaking from the gas tank. There was a strong odor of fuel detected. The contact became aware of a puddle of fuel on the ground. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 15V793000 (Fuel System, Gasoline). The failure mileage was approximately 140,000.

Jan 23, 2024

+ 42 more complaints for this component

POWER TRAIN,FUEL/PROPULSION SYSTEM

43 complaints

1ST TIME, I WAS STOPPED AT A RED LIGHT AFTER DRIVING 50 MILES WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS, THE CAR REV'D LIKE THE CAR WAS IN NEUTRAL AND WOULD NOT GO INTO GEAR. AFTER SEVERAL TRIES, IT WENT INTO GEAR AND DROVE OK. THE 2ND TIME, I WAS TRAVELING ABOUT 60 MPH, AND THE CAR STARTED REVING AT 4,000 RPMS AND LOST ALL POWER. I PULLED OVER, PUT IT IN NEUTRAL AND BACK IN GEAR SEVERAL TIMES TILL IT STARTED AGAIN. I PULLED OUT AGAIN ON THE 4 LANE AND THE CAR CONTINUED REVING AT AROUND 4,000 RPMS AND HAD NO POWER SO I GOT OFF THE ROAD AGAIN. THE "WRENCH" TROUBLE LIGHT LIT UP. I TURNED THE CAR OFF, SAT ABOUT 5 MINUTES, STARTED IT BACK UP AND IT WORKED FINE. I TOOK IT STRAIGHT TO A FORD DEALER WHO COULD NOT FIND OUT WHAT WAS WRONG WITH IT.

Feb 19, 2016

SUSPECTED CRACK IN FUEL TANK DUE TO SMELL OF GASOLINE UNDER CAR CONTINUOUS SINCE SUMMER OF 2015, PLUS CLUTCH REGULARLY SLIPS NOW ALSO AS THOUGH PROBLEM IN TRANSMISSION.

Nov 23, 2015

I WAS ACCELERATING FROM A STOP LIGHT. I HAVE A 2010 FORD FUSION MANUAL TRANSMISSION 4-CYLINDER ENGINE. I HAD JUST SHIFTED INTO 2ND GEAR AND WAS AT ABOUT 15 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING. THE POWERTRAIN WARNING LIGHT CAME ON THE DASH. THE ENGINE WAS IDLING - BUT I WAS UNABLE TO ACCELERATE THE CAR. FORTUNATELY, THERE WAS NO ONE BEHIND ME, AND TRAFFIC WAS NOT IMPEDED. I PULLED TO THE SIDE OF THE ROAD AND VERIFIED ELECTRICAL SYSTEMS WERE WORKING. THE ENGINE FELT ROUGH. I TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 15 SECONDS. I STARTED THE CAR BACK UP, AND IT RAN WITHOUT ISSUE. I SEARCHED ONLINE, AND FOUND SIMILAR COMPLAINTS ON OTHER FUSIONS. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AS WELL AS THE FUEL VALVE. LEADING UP TO THIS, I HAD NOTICED SOME SYMPTOMS OF SHUDDERING, BUT, IT COINCIDED WITH A NEW TANK OF FUEL. I PLANNED TO PUT A NEW TANK OF FUEL IN AND SEE IF THE PROBLEM PERSISTED. THE CAR DIED PRIOR TO A NEW TANK. THIS IS A SERIOUS SAFETY ISSUE GIVEN THAT IT CAN EASILY RESULT IN BEING REAR-ENDED.

Sep 18, 2015

DRIVING AT 70 M.P.H VEHICLE JUST SHUT DOWN. ENGINE WAS AT IDLE AT 1000 RPM BUT VEHICLE WOULD NOT PULL OFF THE ROADWAY. WRENCH LIGHT CAME ON. HAD TO STOP IN THE ROADWAY PUT VEHICLE IN PARK TURN VEHICLE OFF THEN RESTART VEHICLE. VEHICLE RAN LIKE NOTHING HAD HAPPENED. THEN IT STARTED DOING IT OVER AND OVER EVERY 4-5 MILES. N.C.C.C. HAS FILED COMPLAINT. FORD RESPONSE IN THE MOST SEVERE F.M.E.M. MODE FAILURE DRIVER HAD ENGINE POWER TO ALLOW VEHICLE MOBILITY TO MANEUVER TO A SAFE LOCATION. (THIS IS NOT TRUE ) VEHICLE WILL STOP IN THE ROADWAY IT DOES NOT HAVE THE POWER TO PULL THE VEHICLE IT IDLES @ 1000 R.P.M BUT IT WILL NOT MOVE. IF FORD WOULD DRIVE MY FUSION THEY WOULD BUY SOMETHING OTHER THEN A FORD TO DRIVE . RECALL NEEDS TO COME A.S.A.P. BEFORE SOMEONE GETS KILLED. *TR

Dec 13, 2013

THIS IS THE SECOND TIME THIS IS HAPPENING ON MY SONS CAR. IT HAPPENED FIVE TIMES TODAY WHILE DRIVING HOME FROM HIS UNIVERSITY FOR CHRISTMAS BREAK. EACH TIME IT HAPPENS, THE "WRENCH LIGHT" APPEARS AND THEN THE CAR LOSES POWER. HE HAD TO PULLOVER ON THE HWY EACH TIME AND RESTART THE CAR TO GET IT TO RESET. THIS IS VERY DANGEROUS AND IT'S HAPPENING TO MANY FORD FUSIONS AS I'VE BEEN INVESTIGATING THIS ONLINE. MY SON IS ONLY 19 YRS OLD AND IS NOT AN EXPERIENCED DRIVER AND I THOUGHT WE WERE BUYING HIM A DEPENDABLE CAR THAT WE WOULD NOT HAVE TO WORRY ABOUT HIM HAVING PROBLEMS LIKE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 13, 2013

+ 38 more complaints for this component

ELECTRICAL SYSTEM

42 complaints

The contact owns a 2010 Ford Fusion. The contact stated that after repairing an unknown recall, there was an abnormal noise coming from the A/C. In addition, the A/C was operating heat and not cool air and the contact mentioned the A/C failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the blow motor assembly, blow motor restore, and low-pressure valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,288.

Jun 08, 2022

My vehicle was on and I was in motion heading to work when the wheel stopped turning and my car started saying “power steering assist fault”

Feb 18, 2022

PULLED OUT OF PARKING SPACE, MADE LEFT TURN, WENT ABOUT 50 FT. AND CAR TOTALLY DIED. NO BATTERY POWER AT ALL. NO DASH LIGHTS WHEN KEY IS ON, NO HAZARD LIGHTS, WON'T START, NO BATTERY POWER AT ALL. REMOVED BATTERY TERMINALS FOR A FEW MINUTES AND REPLACED. BATTERY POWER RESTORED, CAR STARTED AND EVERYTHING WORKED. NO RESETTING CLOCKS OR RADIO.*DT*JB *TR

May 28, 2020

'POWER STEERING ASSIST FAULT' THIS SHOWED UP ON MY SCREEN AS I WAS DRIVING AND THEN IT SLOWED ME DOWN TO A COMPLETE STOP. THEN AFTER A FEW WEEKS MY POWER STEERING WHEEL WENT OUT AND NOW IT SAYS 'SERVICE POWER STEERING NOW'

Mar 30, 2020

THE FAN MOTOR CUTS IN AND OUT. WE GAVE REPLACED IT 3 TIMES AND AFTER ABOUT 6 MONTHS IT WILL CUT IN AND OUT RANDOMLY UNTIL EVENTUALLY THERE IS NO FAN RUNNING AT ALL. IT DOES NOT SEEM VERY SAFE IF THE WIRES OR MOTOR CONTINUE TO SHORT OUT. CHANCE OF A FIRE? PLEASE ADVISE IF ANY RECALLS FOR THIS PROBKEM.

Oct 30, 2019

+ 37 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

37 complaints

Electronic Throttle Body Car lost power on busy, construction road Manufacturer issued secret warranty to owners and did not send out notice Multiple certified mechanics have inspected the vehicle Check engine, ABS, service advance trac, and power train lights were on and i am uncertain when they first came on

Oct 19, 2024

RAPID DECELERATION: WHILE DRIVING ON THE FREEWAY RAPID DECELERATION OCCURRED. CAR SLOWED TO ABOUT 25MPH AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED. EXITED FREEWAY.. TURNED ENGINE OFF AND RESTARTED. CAR OPERATED NORMAL. NO ERROR ICONS SHOWED. ABOUT A HALF MILE FROM HOME PROBLEM REOCCURRED CRAWLED HOME AT 10MPH. NEXT SEVERAL DAYS PROBLEM DID NOT REOCCUR. ABOUT A WEEK LATER SAME PROBLEM REOCCURRED WHILE DRIVING HOME ..10MPH. SPOKE TO FORD SERVICE TO SEE IF THEY WOULD COVER REPAIRS AND THEY DECLINED. TOOK IT TO MY REPAIR SHOP AND THEY REPLACED THE THROTTLE BODY. $600. VERY SCARY DANGEROUS SITUATION WHEN THIS OCCURS ON THE FREEWAY.

Sep 13, 2019

TAKATA RECALL I WAS DRIVING AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. I WAS UNABLE TO CONTROL WHERE I WAS GOING AND UNABLE TO ACCELERATE OR DECELERATE. I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS. IT IS NOT AN ALL THE TIME PROBLEM, BUT DOES HAPPEN VERY OFTEN. THE CHECK ENGINE LIGHT COMES ON WHEN IT HAPPENS AND THE CAR ACCELERATES BRIEFLY BEFORE INSTANTLY SHUTTING OFF. THE WRENCH SYMBOL ALSO COMES ON BEFORE THIS ALL TAKES PLACE. I COULD BE USING CRUISE CONTROL OR JUST NORMAL DRIVING AND IT HAPPENS IN BOTH SITUATIONS. THE VEHICLE TENDS TO DO IT NO MATTER WHERE YOU ARE SUCH AS A HIGH WAY OR ON A REGULAR CITY STREET. I HAVE HAD THE VEHICLE CHECKED OUT NUMEROUS (SIX) TIMES TO SEE WHY IT DOES THIS. THE MECHANIC HOOKS IT UP TO THE COMPUTER EVERY TIME AND STATES THERE IS NOTHING WRONG BUT THEN RESETS THE SYMBOL LIGHTS SO THEY GO OUT. THE CAR WILL BE FINE FOR A WEEK OR SO AND THEN DO IT AGAIN! IT IS SCARY WHEN IT HAPPENS AND I TRY NOT TO DRIVE THE CAR DUE TO THIS ISSUE. HOW CAN YOU FIX SOMETHING THE MECHANICS STATE IS NOT BROKEN? SOMETHING ISNT RIGHT WITH THE VEHICLE AND SOMETHING NEEDS TO BE INVESTIGATED TO SEE WHY IT DOES THIS! IT CAN NOT ONLY BE MY CAR!

Oct 04, 2018

I WAS AFFECTED BY THE THROTTLE BODY THING. I GOT IT FIXED AT JIM CLICK FORD IN TUCSON. I'VE BEEN EXPERIENCING HEAVY ACCELERATION AND THROTTLE RESPONSE PROBLEMS SINCE. I HAD MY TRAMS FLUID LEAK FROM THE CAP. NO LEAKS IN ANY OF MY HOSES. MY RPMS STAY BETWEEN 1700-2700 REGARDLESS OF WHAT SPEED I'M GOING. I TOOK IT BACK TO JIM CLICK, EVEN THO SHOWING NO ERRORS. AND IT'S ALWAYS WHINING, MY ENGINE. I DON'T KNOW WHAT'S CAUSING THIS, BUT I DEFINITELY TAKE CARE OF MY CAR. AND FUSIONS BEEN HAVING A LOT OF PROBLEMS. AND PEOPLE TELL MY MY CAR MAKES REALLY LOUD NOISE WHEN TURNING. I'VE NEVER HEARD IT OR FELT IT, BUT I'VE BEEN TOLD BY MULTIPLE PEOPLE.

Oct 12, 2015

I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.

Sep 11, 2015

+ 32 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

37 complaints

My vehicle is having trouble at first start after refueling the vehicle and I made a research and found that there is a recall for some same model of my vehicle that there is a problem with the purge valve. The recall number is 15S34. My vehicle is having the same trouble as mentioned in the recall but my vehicle is not listed as recall under the vin even though I am having problems. I have attached the recall document below that my vehicle needs.

Nov 21, 2022

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND TURNED OFF. THE CONTACT WAS ABLE TO TURN ON THE IGNITION AND PARK ON THE SIDE OF THE ROAD, BUT THE VEHICLE STALLED AGAIN. IN ADDITION, THE CHECK ENGINE AND BATTERY/CHARGING ALERT WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED FUEL LEAKING FROM BOTH EXHAUST PIPES AND NOTICED A FUEL STAIN UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NORTH COUNTY FORD (LOCATED AT 5829, 450 W VISTA WAY, VISTA, CA 92083, (888) 833-0634). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

Aug 02, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR PURGE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL VAPOR VENT VALVE FAILED AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V79300 (FUEL SYSTM, GASOLINE). THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,676.

Dec 21, 2018

I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS.

Oct 25, 2018

WHILE DRIVING ON THE HIGHWAY MY 2010 FORD FUSION HYBRID SUDDENLY LOST POWER AND QUICKLY DECELERATED FROM 65 MPH TO LESS THAN 20MPH. I TOOK IT TO THE DEALER WHO SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THIS IS THE SAME ISSUE ON THE NON-HYBRID FORD FUSION FOR WHICH FORD HAS ISSUED AN EXTENDED WARRANTY UNDER CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER FORD HAS EXCLUDED HYBRIDS AND MANUAL TRANSMISSIONS THAT HAVE THE SAME THROTTLE BODY PART.

Sep 11, 2017

+ 32 more complaints for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

28 complaints

My vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor. Upon accelerating from a dead stop, there is a significant lag before the ICE kicks in and provides enough power to move the vehicle.

Feb 26, 2024

IN LOWER GEARS / BELOW 3500 RPM, I WILL OCCASIONALLY EXPERIENCE A SUDDEN DECELERATION, AND THEN AN ABRUPT ACCELERATION AS THE VEHICLE ATTEMPTS TO MAKE IT TO THE COMMANDED SPEED. THIS ONLY OCCURS WHEN THE VEHICLE IS ALREADY IN MOTION, MOST OFTEN CITY STREETS, OCCASIONALLY WHILE ACCELERATING ONTO A HIGHWAY. I BELIEVE THIS CREATES A POTENTIALLY DANGEROUS SITUATION, AS A DRIVER MAY NOT HAVE THE FULL, CONSISTENT ACCELERATION THAT HE EXPECTS TO HAVE. THIS ISSUE BEGAN SHORTLY AFTER RECEIVING "CHECK FUEL FILTER" CODES, DUE TO A POORLY DESIGNED INNER GAS CAP GASKET, WHICH ALLOWS FOR CONTAMINATION TO OBSTRUCT THE EASY FILL SYSTEM'S INNER SEAL. I BELIEVE THIS MAY ALSO BE RELATED TO AN ISSUE WITH A THROTTLE BODY CONTROLLER, SIMILAR TO THE MANY FORD PRODUCTS AND CUSTOMERS WHOM HAVE SUBMITTED PRIOR COMPLAINTS. NOT SURE WHY THOSE THROTTLE BODY CONTROLLERS DIDN'T GET A RECALL, THE PROBLEM IS COMMON ENOUGH AND THE POTENTIAL DAMAGE SUBSTANTIAL.

Jul 24, 2017

VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.

Jan 08, 2016

MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR

Sep 10, 2014

I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS

Jul 27, 2014

+ 23 more complaints for this component

ENGINE AND ENGINE COOLING

28 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT MENTIONED THAT AN UNKNOWN VALVE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Oct 02, 2014

THE CAR STALLED AND THE ENGINE LIGHT AND BATTERY LIGHT WENT ON. I SHUT OFF THE CAR AND STARTED THE CAR AGAIN. IT WORKS FOR A WHILE AND SOMETIMES STARTS AGAIN. *TR

Oct 22, 2013

CAR WAS RUNNING NORMALLY, ABOUT 30 MILES PER HOUR, ALL OF A SUDDEN THE CAR BEGAN JERKING AND SLOWED TO A CRAWL AND SEEMED AS THOUGH IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE EDGE OF THE ROAD AND PUT MY HAZARD FLASHERS ON AND TURNED THE CAR OFF. I RESTARTED IT AND THE CAR THEN SEEMED TO RUN NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES. LUCKILY DURING LIGHT TRAFFIC AND NOT ON A HIGHWAY. AT HIGHWAY SPEEDS IT WOULD BE A DEATH TRAP, COMING TO A HALT IN SPEEDING TRAFFIC. THE MECHANIC SAID THIS IS A KNOWN DEFECT IN THIS MODEL CAR AND FORD KNOWS ABOUT IT. SINCE THE PART COSTS ABOUT $200 THEY DON'T WANT TO DO A RECALL SINCE IT WOULD BE COSTLY. *TR

Oct 04, 2013

CAR LOST POWER TOOL LIGHT CAME ON. TURNED CAR OFF AND BACK ON STARTED HARD BUT WAS ABLE TO DRIVE 10 MORE MILES AND IT DID THE SAME THING. VERY DANGEROUS ON EXPRESSWAY LOOSING POWER. *TR

Sep 09, 2013

DRIVING AND JUST STOPS ON ME. *TR

Aug 01, 2013

+ 23 more complaints for this component

SEATS

27 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HEATED SEAT ELEMENT FOR THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT. THE CONTACT STATED THAT THE SEAT WARMER WAS NOT INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DETERMINED THAT THE SEAT WAS NOT COVERED UNDER A WARRANTY AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 58,800. *BF CONSUMER STATED VEHICLE WAS DIAGNOSED BUT NOT REPAIRED DUE TO COST. *JB

Feb 04, 2019

FRONT PASSENGER SEAT RECALL IT CAN SLIDE FORWARD AND JAM LOCK WHEN BRAKING HARD AND CAN NOT BE UNLOCK/JAMMED TO MOVE BACK AWAY FROM DASH. WHILE DRIVING QUICK SUDDEN SLAM ON BRAKES

Jun 05, 2018

THE METAL PART UNDER THE DRIVER SIDE SEAT BROKE CAUSING THE SEAT TO BE SOME DETACHED.

May 21, 2018

THE ELECTRIC SEAT MOTOR WILL NO LONGER RAISE OR LOWER THE FRONT HALF OF THE SEAT. THIS IS REGARDLESS OF IF THE VEHICLE IS IN MOTION OR NOT.

Apr 23, 2017

AS MY WIFE WAS DRIVING TO WORK, APPROXIMATELY A FIVE MINUTE RIDE TO WORK. SHE NOTICED THAT THE HEATED SEAT WHERE VERY HOT. SHE PULLED THE CAR OVER TO FIND A SMALL BURN MARK IN THE SEAT AND ON HER BUTT. *TR

Feb 01, 2017

+ 22 more complaints for this component

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

26 complaints

WHILE DRIVING MY VEHICLE IT SUDDENLY FELT LIKE IT STALLED, BUT IT ACTUALLY HAD NOT. BEFORE I COULD SAFELY PULL OFF THE ROAD IT BEGAN VIOLENTLY JERKING THE WHOLE CAR. GAS AND BRAKE CONTROLS WERE EFFECTED AND THE CAR WAS DIFFICULT TO GET OFF THE ROAD SAFELY AND DIFFICULT TO STOP IT FROM MOVING FORWARD ONCE I GOT OFF THE ROAD. I QUICKLY PUT IT IN PARK AND TURNED IT OFF. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A WRENCH LIGHT DURING THIS INCIDENT. AFTER ABOUT 5 MINUTES I TURNED THE CAR BACK ON AND IT SEEMED TO BE RUNNING FINE. I STARTED TO DRIVE TO THE BODY SHOP I USE AND AFTER A COUPLE MINUTES IT DID IT AGAIN IN THE MIDDLE OF AN INTERSECTION. THE CAR WAS EXTREMELY DIFFICULT TO CONTROL AND I WAS SCARED I WOULD BE HIT BY ANOTHER CAR. AFTER MAKING IT OFF THE ROAD AGAIN, I TURNED THE CAR OFF. I EVENTUALLY DID GET IT TO MY BODY SHOP, BUT THE DEFECTIVE THROTTLE BODY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. FORD SHOULD RECALL THIS PART AND FIX IT! *TR

May 24, 2014

CAR STARTED TO LOSE POWER AND SPEED WHILE DRIVING. PRESSING THE GAS BARELY MADE IT GO FOR A FEW HUNDRED FEET, THEN IT DIED. ON BUSY HIGHWAY, BUT WAS ABLE TO MAKE IT TO SIDE STREET AND PUSH PAST A DRIVE WAY. RESTARTED AND WAS ABLE TO DRIVE ANOTHER COUPLE OF MILES. AFTER ABOUT 1.5 HOURS OF WAITING, IT DIED 2X WHILE DRIVING ABOUT 2 MILES HOME. THIS HAS HAPPENED BEFORE (A COUPLE OF YEARS AGO) TO THIS SAME VEHICLE (TAKEN TO DEALER AT LEAST 2X FOR THE PROBLEM). BASED ON WHAT I READ TODAY ONLINE, IT SOUNDS LIKE THE "THROTTLE BODY". TRYING TO GET THE CAR TO THE DEALER TOMORROW. *TR

Jan 05, 2014

MY 2010 FORD FUSION STALLED MANY TIMES LAST WEEKEND. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURNED IT OFF AND BACK ON, AND IT RAN FINE TO GET ME HOME. I HAD NO FURTHER PROBLEMS WITH IT UNTIL TODAY, ROUGHLY A WEEK LATER. IT STALLED ON ME TWICE AT SPEED, AND I HAD TO PULL OVER, TURN IT OFF, AND RESTART THE ENGINE, UPON WHICH IT RAN FINE. EACH TIME IT STALLED, THE WRENCH ICON LIT UP ON THE DASHBOARD AFTER IT STALLED, BUT DID NOT STAY ON ONCE THE ENGINE WAS RESTARTED. TODAY AFTER THE THIRD STALL, I NOTICED THE CAR WAS KIND OF JERKING AS I PULLED IT TO A STOP, BUT AS I PRESSED THE GAS NOTHING HAPPENED. I WAS TOLD BY FORD THAT THIS IS THE THROTTLE POSITION SENSOR (TPS). THIS SWITCH ALMOST GOT ME KILLED IN HEAVY TRAFFIC MORE THAN ONCE AND IT'S A MATTER OF TIME BEFORE SOMEONE GET KILLED BECAUSE FORD HAS YET TO RECALL THIS PART!!! *TR

Dec 30, 2013

THE CAR STARTED TO RUN ROUGH, THE ENGINE LIGHT WENT ON, THERE WAS NO RESPONSE TO THE GAS PEDAL. I HAD ENOUGH SPEED TO MOVE TO THE SHOULDER. I TURNED OFF THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF. I HAPPENED TWO MORE TIMES IN THE LAST THREE MILES TO MY HOUSE. *TR

Nov 17, 2013

THIS IS A COMPLAINT FOR AN ISSUE THAT HAS AN EXISTING PRELIMINARY EVALUATION - NHTSA PE13003. I PURCHASED A 2010 FORD FUSION SEL IN JULY 2010. IT WAS PURCHASED NEW. IN MAY OF 2013, WHILE DRIVING ON CITY STREETS WITH MY 3 YEAR OLD DAUGHTER, MY VEHICLE APPEARED TO STALL AS I WAS TURNING AT A TRAFFIC LIGHT. WHILE THE VEHICLE WAS STILL POWERED, MY ABILITY TO CONTROL THE VEHICLE OR ACCELERATE TO SPEEDS OVER 5 MPH WAS INSTANTLY REMOVED. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD AND RESTART THE CAR, WHICH DROVE NORMALLY UNTIL THE NEXT DAY WHEN I WAS DRIVING ACROSS TOWN TO MEET THE PERSON PROVIDING ME A RIDE TO AND FROM THE FORD DEALERSHIP. OVER THE COURSE OF AN HOUR, MY VEHICLE EXHIBITED THE SAME SYMPTOMS 4 SEPARATE TIMES WHILE TRYING TO GET TO A FORD DEALERSHIP. THE DEALERSHIP REPORTED TO ME THE NEXT AY THAT I WOULD HAVE TO HAVE THE THROTTLE BODY REPLACED, AT A COST OF $486. NONE OF THE COST WOULD BE COVERED UNDER WARRANTY, AND THAT I WOULD BE ADVISED TO HAVE THE WORK DONE IMMEDIATELY AS THE NECESSARY REPLACEMENT PART WAS IN SHORTAGE NATIONWIDE, AND THE DEALERSHIP ONLY HAD 1 ON HAND. I HAD THE PART REPLACED, AND THE VEHICLE HAS FUNCTIONED NORMALLY SINCE. *TR

Nov 04, 2013

+ 21 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

24 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTERWARDS, THE THROTTLE BODY AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ON THE HIGHWAY WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE AFTER RESTARTING THE VEHICLE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES SINCE THE FIRST FAILURE. THE CONTACT NOTIFIED ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 84,000.

Jul 05, 2016

AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO TRADE THIS CAR IN ASAP! *TR

Jul 10, 2014

WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR

Jun 18, 2014

FORD ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY FOR MY 2010 FORD FUSION. I RECEIVED MULTIPLE LETTERS IN THE MAIL LETTING ME KNOW THAT MY CAR WAS RECEIVING THIS WARRANTY. YESTERDAY, MY CAR SUDDENLY STOPPED ACCELERATION AND MADE AN EXTREME JERK MULTIPLE TIMES ON THE FREEWAY- THIS COULD HAVE KILLED MYSELF, MY PASSENGERS AND ANYONE WHO MAY HAVE HIT ME. TODAY, I WAS TOLD THAT BECAUSE MY VEHICLE HAS A SALVAGED TITLE, FORD WOULD NOT FIX THE THROTTLE BODY COMPONENT. I AM NOT COVERED FOR THEIR STUPID EXTENDED WARRANTY PROGRAM. FORD NEEDS A FULL RECALL FOR THE THROTTLE BODY, FOR PEOPLE LIKE ME WHO ARE BEYOND WARRANTY COVERAGE. THEY ALREADY CONNED ME INTO AN UNNECESSARY $1400 REPAIR BEFORE, NOW I FEEL THAT I AM ONLY BEING CONNED AGAIN. OWN UP TO YOUR MISTAKES FORD! I'M TIRED OF HAVING MY SAFETY AT RISK BECAUSE OF YOU! *TR

May 05, 2014

DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR

Apr 08, 2014

+ 19 more complaints for this component

ENGINE AND ENGINE COOLING,POWER TRAIN

23 complaints

TRAVELING AT 55MPH I SUDDENLY LOST POWER IN ENGINE AND WAS UNABLE TO SHIFT INTO ANOTHER GEAR. MY ENGINE SLOWED TO A ROUGH IDLE. I SAFELY WAS ABLE TO PULL TO ROADSIDE AND TURNED OFF THE CAR. I RESTARTED THE VEHICLE NOTING A ROUGH START BUT THE CAR PERFORMED NORMALLY AFTER I BEGAN DRIVING IT DOWN THE ROAD. ABOUT A HALF HR LATER I WAS TRAVELING AT 35MPH WITH THE SAME THING OCCURRING, I WAS ABLE AGAIN TO PULL SAFELY OFF THE ROAD AND ABLE TO TURN OFF AND RESTART THE CAR NOTING AGAIN A ROUGH START BUT THE CAR PERFORMED AGAIN NORMALLY AND THE WRENCH WENT AWAY AGAIN. I WENT TO A SERVICE CENTER AND HOOKED MY CAR TO A COMPUTER FINDING P CODE 2111 WITH ACTUATOR STUCK OPEN. FORD INITIALLY TOLD ME THIS WAS MY ISSUE TO FIX WHEN I CALLED. THE SECOND TIME I CALLED I SPOKE TO A DIFFERENT REP AND INFORMED THEM OF THE KNOWN NHTSA INVESTIGATION AND THE CUSTOMER SERVICE PROGRAM ALREADY ESTABLISHED. A CASE NUMBER WAS STARTED WITH THEM. I AM UNABLE TO GET TO A FORD DEALERSHIP UNTIL TUES DUE TO WORK. *TR

Nov 30, 2014

I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR

Jul 15, 2014

I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR

Jul 14, 2014

I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR

Jun 27, 2014

WHILE DRIVING ON INTERSTATE, CAR SUDDENLY LOST POWER. CHECK ENGINE LIGHT AND WRENCH CAME ON. TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR ACTED FINE BUT REPEATED THIS PROCESS 5 MORE TIMES ON THE WAY HOME.CAUSING CARS TO ALMOST RUN IN TO THE BACK OF THE CAR. FOUND ON LINE WHERE, FORD WAS EXTENDING A WARRANTY ON 2010 FUSION THROTTLE BODY FOR 150,000 MILES. TOOK THE CAR IN TO THE KEITH HAWTHORNE FORD DEALERSHIP IN BELMONT,NC AND SERVICE MANAGER SAID THIS WAS TRUE IF IT WAS INDEED THE THROTTLE BODY. CALLED BACK LATER TO CHECK AND SAID THAT IT WAS INDEED THE THROTTLE BODY BUT MY CAR EVEN THOUGH ITIS A 2010 FORD FUSION WITH LOW MILES IS NOT COVERED BUT HAD NO REASON WHY. *TR

May 30, 2014

+ 18 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

20 complaints

Electronic throttle body failure My car lost power going 50 mph in road construction The car had a recall and extended warranty on it from 2014-2024, i was not notified Check engine light, drive shaft light, and service advance trac appeared a few weeks before the failure

Oct 16, 2024

UPON 9 YEARS OF AGE MY 2010 FORD FUSION HYBRID (ANY MANY OTHERS) NO LONGER FUNCTIONS AS A HYBRID VEHICLE AND WILL ONLY USE THE INTERNAL COMBUSTION ENGINE. THIS CAUSES A SAFETY CONCERN DUE TO THE FACT THAT THE EV MOTOR IS SUPPOSED TO KICK IN FROM A STOP UPON ACCELERATION. THIS CAUSES A SIGNIFICANT DELAY IN ACCELERATION WHILE IT TRIES TO USE THE EV MOTOR BUT CANNOT DUE TO THIS LIMITATION. WHILE AT ROUNDABOUTS OR WHEN MAKING LEFT HAND TURNS THIS IS A SIGNIFICANT SAFETY ISSUE. FORD HAS DONE NOTHING TO ADDRESS THIS OR EVEN ACKNOWLEDGE THE FACT THAT THIS ISSUE EXISTS.

Feb 26, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IDLED EXTREMELY LOW. THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SERVICE CAMPAIGN FOR THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE, BUT THE DEALER REFUSED TO PROVIDE THE MANUFACTURER'S SOLUTION TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED THE CONTACT RECEIVED NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM: 13N03. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN

May 01, 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE AND SERVICE SENSOR LIGHTS ILLUMINATED. THE DEALER REPLACED A COMPUTER, BUT THE FAILURE PERSISTED. LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY DECELERATED. THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

Nov 14, 2014

YESTERDAY, 12-18-13 WHILE DRIVING AT APPROX. 65 MPH ON HIGHWAY CAR THROTTLE STOPPED RESPONDING AND WENT INTO ROUGH IDLE. DID SAME THING 4 TIMES AND I NARROWLY ESCAPED BEING REAR ENDED. HAD TO GET TO SIDE OF ROAD AND TURN OFF ENGINE. AFTER LETTING CAR SET FOR APPROXIMATELY 2 MINUTES CAR RESTARTED AND SEEMED TO RUN FINE UNTIL THE NEXT UNPREDICTABLE INCIDENT. TODAY 12-19-13 ON WAY TO DEALERSHIP PULLED INTO TRAFFIC AND WAS ALMOST BROADSIDED. ALMOST BEING KILLED 4 TIMES IN 24 HRS. SUGGESTS A MAJOR SAFETY ISSUE. DEALERSHIP WAS AWARE OF PROBLEM AS SOON AS I MENTIONED IT INDICATING THIS WAS NOT FIRST TIME. DEALERSHIP FIXED ISSUE EVEN BEFORE DISCUSSING PRICE AS THEY SAID I COULD NOT DRIVE CAR IF THIS PART WAS NOT REPLACED (AGAIN INDICATING A MAJOR SAFETY ISSUE THAT THEY WERE ALREADY AWARE OF). ACCORDING TO NHTSA ACTION # PE13003 THIS COMPLAINT HAS BEEN UNDER INVESTIGATION SINCE FEB. 21, 2013. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BEFORE IT LEADS TO FATALITIES. CALLED FORD CUSTOMER SERVICE ON THIS DATE AND WAS GIVEN VERY LITTLE ASSISTANCE ON THE ISSUE OTHER THAN THEY WOULD REPORT IT FOR INTERNAL INVESTIGATION. FEEL THAT AN IMMEDIATE RECALL SHOULD BE ISSUED. *TR

Dec 19, 2013

+ 15 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

19 complaints

AS I WAS PULLING OUT INTO TRAFFIC FROM THE DRIVEWAY OF THE GROCERY STORE MY CAR SEEMED AS IF IT STALLED AS I WAS DRIVING. IT WOULD NOT MOVE AS I PRESSED THE GAS PEDAL. IT DID NOT GO OFF. IT JUST WOULD NOT MOVE. I PUT MY HAZARD LIGHTS ON SO THE APPROACHING CARS COULD GO AROUND ME. I THEN TURNED THE CAR OFF AND RESTARTED IT. IT SEEMED TO HESITATE A BIT BUT THEN STARTED AND I PROCEEDED TO GO HOME. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I AM JUST THANKFUL THAT MY KIDS AND I WERE NOT HURT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST INCIDENT OCCURRED ABOUT 3 TO 4 MONTHS AGO. I DID NOT KNOW ABOUT THE RECALL AT THAT TIME. BOTH INCIDENTS OCCURRED WITHOUT NOTICE AND WHILE I WAS PULLING INTO TRAFFIC. *TR

Apr 21, 2014

DRIVING DOWN THE STREET GOT UP TO 30MPH WHEN THE WRENCH LIGHT CAME ON. ONCE THE WRENCH LIGHT CAME & I PRESSED ON THE GAS PEDAL I COULD NOT ACCELERATE. TURNED THE CAR OFF WAITED A FEW MINUTES TURNED THE CAR BACK ON STARTED UP FINE. DIDN'T HAPPEN AGAIN UNTIL A WEEK LATER, SOME PROBLEM HAPPENED AGAIN. *TR

Oct 28, 2013

1ST INCIDENT: I WAS DRIVING DOWN THE FREEWAY AT 65MPH. MY RPM DROPPED FOR NO REASON. IT FELT LIKE I LOST POWER BUT THE CAR KEPT MOVING. I TOOK THE NEXT EXIT AND WHILE SITTING AT AN INTERSECTION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAITED ABOUT 5 MINUTES AND TURNED THE KEY...THE CAR STARTED RIGHT UP. 2ND: I WAS DRIVING 40 MPH AND NOTICED THE RPM DROP. WHEN I STOPPED AT A STOP LIGHT THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER. 3RD INCIDENT: TONIGHT, AS I WAS DRIVING 35 MPH DOWN A WINDING ROAD, THE WRENCH LIGHT CAME ON THE CAR LOST POWER AND SLOWED TO A ROLL. I PRESSED THE GAS PEDAL BUT IT DIDN'T WORK BUT THE CAR KEPT CRAWLING WITH A JERKY MOTION. CARS WERE COMING AROUND THE CORNER SO FAST. I TURNED ON MY FLASHERS, PUT THE CAR IN PARK, TURNED THE KEY OFF AND RESTARTED THE CAR. I HAVE HAD THE CAR CHECKED OUT BY 2 FORD DEALERS THEY SAY THEY DON'T KNOW WHAT THE PROBLEM COULD BE. THEY COULD NOT DETECT ANY CODES FROM THE CAR COMPUTER. THEY RULED OUT THE BATTERY AND THE ALTERNATOR. I AM TAKING IT IN AGAIN TOMORROW TO A DIFFERENT FORD DEALER. I TOOK A PICTURE OF THE DASH SHOWING THE WRENCH LIGHT AND I WILL SHOW THEM THE POSTS ON THIS SITE. *TR

Oct 08, 2013

SYSTEM STALLED OUT AND ENTERED "GET HOME MODE" FORD DEALER SAYS IT'S A THROTTLE BODY ISSUE, AND I SAW THAT THERE IS A PENDING INVESTIGATION. *TR

Oct 04, 2013

FROM A STOPPED POSITION IN MY CONDO PARKING LOT, I BEGAN TO ENTER STREET AND MY CAR BEGAN TO JERK/LUNGE. I NOTICED THE YELLOW GOLD WRENCH WARNING LIGHT CAME ON. ENGINE STOPPED. I WAS ABLE TO RESTART AND CHUGGED/EASED INTO A PLAZA PARKING LOT. CALLED FORD DEALERSHIP AND WAS ADVISED TO CALL FOR A TOW TO THEIR SERVICE DEPARTMENT. THERE WAS NO PRIOR INCIDENT LEADING UP TO THIS EVENT. IT JUST HAPPENED. I FEEL LUCKY TO HAVE BEEN ENTERING A SIDE STREET VICE BEING STOPPED AND TRYING TO MOVE THROUGH A CONGESTED INTERSECTION. THE THROTTLE BODY WAS REPLACED. *TR

Oct 01, 2013

+ 14 more complaints for this component

STEERING,AIR BAGS

18 complaints

I have contacted the Ford dealership in my area over a year ago and still have not been serviced on the air bag recall. Also, the power steering system is faulty. I am getting no assistance in repairing from the location the vehicle was purchased from. Power steering message appeared on my dash while driving. This is the second vehicle I have gotten from the dealer with a power steering issue.

Feb 10, 2023

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

Mar 09, 2022

ELECTRONIC POWER STEERING ASSIST FAILURE FAULTY ENGINEERING AND FAILURE TO ACKNOWLEDGE THE PROBLEM AS A MANUFACTURER FOR ALL MODELS AFFECTED NOT JUST CERTAIN VINS THE CAR IS ONE OF THE VINS NOT RECALLED FOR THE ISSUE BUT HAS THE STATED ISSUE LIKE THE OTHER VEHICLES RECALLED, FULLY GROWN HEALTHY MAN CANT EVEN MOVE THE STEERING WHEEL.FIRD SAYS IT IS NOT UNDER RECALL THE ENTIRE POWER STEERING RACK HAS BEEN REPLACED AND STILL HAS NO POWER STEERING

May 01, 2020

I BOUGHT THE CAR USED AND THE POWER STEERING WENT OUT BY THE THIRD DAY AND THERE WAS A RECALL ON THE POWER STEERING AND THIS IS VERY DANGEROUS I HAVE A TWO YEAR OLD WHO IS IN THE CAR WITH ME AS WELL WHICH IS NOT SAFE. I HAVE SEEN MANY PEOPLE SINCE 2016 WITH THE SAME ISSUE I HAVE A IT IS VERY PRICEY TO FIX. WHY IS THERE NO RECALL ON THE 2010 BUT IT'S ONE FOR 2011 AND UP!

Mar 30, 2020

POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!

Dec 01, 2019

+ 13 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

18 complaints

BOUGHT USED FORD FUSION ON 9/16/19 FROM FRED BEAN CADILLAC- BUICK IN DOYALSTOWN PA. AFTER ABOUT DRIVING IT FOR 950 MILES ON 10/04/19 AN YELLOW WRENCH ICON APPEARED ON THE DASH BOARD AND THE CAR SEEMED TO LOSE POWER. THE CAR WAS PARKED AND THE CAR WAS TURNED OFF, ONCE THE CAR WAS RESTARTED THE WRENCH ICON DISAPPEARED. MADE APPOINTMENT WITH DEALER WHERE THE CAR WAS PURCHASED FROM AT 7:30AM ON 10/05/19 TO HAVE THE CAR LOOKED AT. WAS TOLD NO ERROR CODE WAS FOUND, BUT LATER THAT SAME DAY WHILE DRIVING HOME AROUND 2:00PM THE WRENCH ICON REAPPEARED AND THE LOSS OF POWER HAPPENED TURNING OFF FROM RT 332 (YARDLEY-NEWTON RD SPEED 55MPH) ON TO STONY HILL RD SPEED 40MPH. ONCE I GO TO A RED LIGHT AT STONY HILL AND YARDLEY LANGHORNE RD INTERSECTION I TURNED CAR OFF, THEN RESTARTED CAR AND WRENCH ICON DISAPPEARED.

Oct 07, 2019

CAR LOOSES POWER AND THE CHECK ENGINE AND TRANSMITION LIGHT COMES ON CAR WHILE DRIVING AT LOW RPMS WHILE DRIVING ON CITY STREETS . HAD TO PULL OVER AND SHUT OFF CAR AND RESTART IN ORDER TO DRIVE HOME . HAD COMPUTER SYSTEM SCANED AND A P2119 CODE COMES UP FOR THROTTLE BODY . JUST HAD CAR IN FOR A 15S34 RECALL PURGE VALVE ASSY AND HAS BEEN DOING THIS SINCE . CLEARED CODE AND FOR A COUPE OF DAYS ITS FINE THEN IT STARTS ALL OVER AGIN

Jul 11, 2016

WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.

Oct 12, 2015

TOOK CAR IN TO TROPICAL FORD IN ORLANDO FOR DRIVEABILITY RECALL. THEY CLAIMED TO REPROGRAM THE PCM. NOW ON SEPT. 6 THE CAR IS LOSING POWER AND STALLING OUT. ALSO THE WRENCH ICON IS SHOWING ON THE DASH WHICH IN THE MANUAL STATES THE ISSUE IS THE THROTTLE CONTROL/TRANSMISSION. I WILL HAVE THE CAR TOWED BACK TO THE DEALER SEPT. 8 TO HAVE REPAIRED. I SUSPECT IS ETB CONNECTIVITY PROBLEM, A LOT OF SIMILAR COMPLAINTS/RECALL REPAIRS ONLINE. *TR

Sep 07, 2014

VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS

Jul 29, 2014

+ 13 more complaints for this component

FUEL SYSTEM, GASOLINE,POWER TRAIN

16 complaints

I WAS DRIVING AT 35 MPH WHEN I LOST THE THROTTLE. THE ENGINE KEPT RUNNING BUT WITHOUT ACCELERATION. I PULLED INTO A PARKING LOT RESTARTED AND CONTINUED. THE NEXT DAY WHILE DRIVING 55 MPH AT THE INTERSECTION OF TWO MERGING EXPRESSWAYS THE THROTTLE STOPPED WORKING. I WAS ABLE TO STOP IN THE VEE JUST AS THE EXPRESSWAYS MERGED. IT WAS EXTREMELY DANGEROUS. HAD IT HAPPENED 200 YARDS AHEAD I MAY HAVE BEEN STUCK IN THE MIDDLE LANE OF THE ROAD. FORD FIXED THE PROBLEM BUT I AM AFRAID THAT AN INEXPERIENCED DRIVER COULD HAVE HAD A FATAL ACCIDENT. THIS IS TOO DANGEROUS AN OCCURRENCE NOT TO HAVE A RECALL. *TR

Aug 03, 2014

I AM FILING THIS COMPLAINT IN HOPES THAT FORD WILL BE FORCED TO ISSUE A RECALL REGARDING THE DANGEROUS ACCELERATION ISSUE THE FUSIONS ARE HAVING. MY CAR WILL LOSE POWER WHEN DRIVING. I HAVE TO PRESS THE GAS PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO ACCELERATE ONCE I HAVE LOST POWER AND THE CAR JERKS AND SPUTTERS. THE ISSUE BEGAN ON JUNE 3, 2014 AND WORSENED TODAY, JUNE 4, 2014. I DO NOT HAVE ANY CHECK ENGINE LIGHTS OR WRENCHES. I HAVE ONLY TRAVELED BACK ROADS AND HAVE NOT DRIVEN THE CAR AT A HIGH SPEED DUE TO FEAR OF HAVING AN ACCIDENT. I HAVE READ MULTIPLE COMPLAINTS REGARDING A THROTTLE BODY ISSUE. SO, I AM TAKING MY CAR TO A FORD DEALERSHIP ON TOMORROW, JUNE 5TH TO HAVE MY SIMILAR ISSUE DIAGNOSED. I AM CONCERNED BECAUSE THE SERVICE ADVISOR SAID THAT THE EXTENDED WARRANTY WILL ONLY BE FOR AN UPDATE TO MY POWER TRAIN SYSTEM; WHICH IS NOT WHAT I READ IN THE LETTER. I WANT TO HAVE MY THROTTLE BODY REPLACED AND THE POWER TRAIN UPDATE SO TO PREVENT ANY FUTURE AND MORE DANGEROUS FAILURES. I AM ALSO FEARFUL BECAUSE OF THE 'ONE-TIME' REPAIR PROGRAM, I WILL BE OUT OF LUCK AND A BUNCH OF MONEY SHOULD MY THROTTLEBODY FAIL AFTER THE POWER TRAIN UPDATE. *TR

Jun 04, 2014

WIFE WAS DRIVING DOWN 4 LANE HIGHWAY WHEN CAR STALLED AND DIED DUE TO BAD THROTTLE BODY. CARS BEHIND HER HAD TO CHANGE LANES, ONE TRUCK HAD TO SLAM ON BRAKES. THE RED WRENCH LIGHT CAME ON. I'VE HEARD OTHER COMPLAINTS ON THE VERY SAME ISSUE WITH NOTHING BEING DONE. I'M REPORTING NOW BECAUSE I'VE GOT ANOTHER ISSUE WITH THE DRIVER SIDE AXLE LEAK. ALSO ANOTHER ISSUE I'VE SEEN MULTIPLE REPORTS ON. I BOUGHT EXTENDED WARRANTY BUT HAVE BEEN OUT $200 FOR DEDUCTIBLE. THESE ARE ISSUES THAT FORD NEEDS TO STEP UP AND MAKE RECALLS. THE BAD THING IS I'VE HAD TO WAIT FOR THE PARTS BOTH TIMES BECAUSE ITS SUCH A BAD ISSUE THAT EVERYTHING IS ON BACKORDER. PLEASE GET THESE THINGS TAKEN CARE OF BEFORE SOMEONE GETS SERIOUSLY HURT. MY WIFE WAS VERY CLOSE TO GETTING HIT BY A BIG TRUCK. I THINK PEOPLE THAT HAVE BEEN OUT MONEY FOR THESE THINGS SHOULD ALSO GET REFUNDED. THERE NEEDS TO BE A RECALL ON BOTH ISSUES. THANK YOU.. *TR

Jan 26, 2014

TRAVELING AT SPEED IN HEAVY TRAFFIC, THE CAR SHOOK AND I LOST ALL POWER. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD ALTHOUGH SEVERAL PEOPLE HAD TO SWERVE AROUND ME AS I WAS GOING UPHILL AND LOST SPEED QUICKLY. THE "WRENCH" WARNING LIGHT WAS ON. WHILE THE CAR WOULD IDLE, NOTHING WOULD HAPPEN WHEN I PRESSED THE ACCELERATOR. I SHUT OFF THE CAR AND WAS ABLE TO RESTART IT. EVERYTHING SEEMED FINE AND NO WARNING LIGHT. I MADE IT HOME SAFELY WITH NO MORE INCIDENTS AND DISCOVERED MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. I WILL BE CALLING THE DEALER TOMORROW TO DETERMINE OPTIONS FOR PART REPLACEMENT. I AM VERY LUCKY THAT I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND NOT CAUSE AN ACCIDENT CONSIDERING THE TRAFFIC SITUATION. THIS SHOULD BE A RECALL ITEM! *TR

Dec 18, 2013

I WAS DRIVING SOUTH ON I-95 IN NORTHERN FLORIDA DOING 73 MPH.. MY VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT RESPOND TO PRESSURE ON THE GAS PEDAL. THE HIGHWAY WAS UNDER CONSTRUCTION AT THE TIME AND I HAD TO MAKE AN EMERGENCY MANEUVER BETWEEN SAFETY CONES TO PULL OVER TO THE SHOULDER. THE DASHBOARD DISPLAYED TWO WARNINGS: A 'WRENCH' FIGURE AND THE ENGINE TROUBLE LIGHT. I RESTARTED THE VEHICLE AND TRIED TO RESUME MY JOURNEY. THE SAME THING HAPPENED ONE MINUTE LATER AND I AGAIN HAD TO MAKE A DESPERATE TURN ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO A FORD DEALER. AFTER THEY CHECKED THE VEHICLE THEY TOLD ME THE MESSAGE THAT CAME UP INDICATED THE 'THROTTLE BODY' NEEDED REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER THEIR 5 YEAR/60,000 MILE POWERTRAIN WARRANTY! I HAVE SINCE FOUND OUT THIS PART HAS BEEN VERY PROBLEMATIC FOR THIS MAKE/MODEL. I BELIEVE THIS PART SHOULD BE COVERED AND A RECALL ISSUED. THIS PART FAILURE AT HIGHWAY SPEED CAUSING A TOTAL LOSS OF POWER IS VERY DANGEROUS AND PUT MY LIFE IN DANGER. PLEASE HELP ME AND OTHER FORD FUSION OWNERS. *TR

Nov 11, 2013

+ 11 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

15 complaints

THE EV SYSTEM IS NO LONGER WORKING. THE HYBRID BATTERY IS HEALTHY AND THE OWNERS MANUAL STATES IT IS EXPECTED TO LAST THE LIFETIME OF THE VEHICLE. MANY OTHERS HAVE NOTED THIS ISSUE AS THE BATTERY "AGING OUT" AS PROGRAMMED BY FORD. A SUGGESTED REMEDY IS TO RESET THE BATTERY TO AGE >0;<10. WITHOUT THIS RESET, THE HYBRID RUNS ON ONLY THE GAS MOTOR. AT TIMES, THIS DELAYS ACCELERATION BOTH FORWARDS AND BACKWARDS AS THE GAS MOTOR (ICE) STARTS BACK UP AFTER STOP. THIS HESITATION CAN EASILY CAUSE A WRECK WHEN PULLING INTO TRAFFIC FROM A STOP.

Mar 10, 2020

ABS CONTROL MODULE MALFUNCTION. MAKES BRAKE PEDAL EXTRA SPONGY AND HARD TO BRAKE

Oct 23, 2019

I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.

Oct 21, 2015

WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TURNED ON. I TURNED THE VEHICLE OFF AND UPON RESTARTING, EVERYTHING APPEARED TO BE WORKING AS IT SHOULD. THE ABOVE WAS THE SECOND INSTANCE OF THIS MALFUNCTION. PREVIOUSLY (JUNE 2015), WHILE DRIVING IN CITY TRAFFIC AT APPROX. 30MPH, THE RPM'S DROPPED AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. AFTER TURNING THE VEHICLE OFF AND BACK ON, FUNCTIONALITY RESUMED. OVER THE NEXT 15MILES BACK HOME, THIS OCCURRED THREE MORE TIMES AT SPEED BETWEEN 25 ~ 55 MPH. AT ALL INSTANCES, THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHT TURNED ON, BUT THEN TURNED OFF AFTER RESTARTING THE VEHICLE.

Aug 10, 2015

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

Jun 02, 2015

+ 10 more complaints for this component

STEERING,POWER TRAIN

15 complaints

I HAD A FLAT TIRE WHAIL THE TIRE WAS GOING FLAT THE POWER STEERING WENT OUT AND IT SEEMS TO BE A BIG PROBLEM WITH THESE CARS THE CAR WAS IN MOTION WHEN THE POWER STEERING WENT OUT I WAS ON A SIDE STREET

Sep 03, 2019

'TAKATA' I HAVE LOOKED UP THE PROBLEM WITH MY FORD FUSION 2010 WHICH IS THE ELECTRICAL POWER STEERING AND THERE IS NO RECALL ON THE VECHILE BUT SO MANY PEOPLE ARE HAVING PROBLEMS WITH IT. THE MODELS AFTER IT HAVE A RECALL BUT NONE FOR THE 2010 MAKE. I FEEL AS IF, THERE SHOULD BE A RECALL ON ANY AND EVERY VECHILE FORD MAKES. NO MATTER THE YEAR OR MODEL. THE MANUFACTURER MADE THE VECHILE AND OF ITS A PROBLEM THAT WAS NOT CAUSED BY CUSTOMERS BUT BY THE MANUFACTURER THEN IT SHOULD BE FIXED. SOME PEOPLE CAN'T AFFORD TO FIX PROBLEMS THAT ARE SO EXPENSIVE AND THE CHARGE OF LABOR LIKE MYSELF! MY VECHILE WAS STATIONARY WHEN THE POWER STEERING LIGHT HAD COME ON.

Apr 12, 2019

THE POWER STEERING MODULE IS BROKEN ON MY VEHICLE. THIS HAS BEEN AN ISSUE NOW FOR A FEW YEARS. THERE IS AND HAS BEEN AN OPEN RECALL FOR THE SAME PROBLEM FOR 2011 AND NEWER VEHICLE. THIS IS A PROBLEM WITH MY YEAR MAKE AND MODEL OF MY VEHICLE AND APPARENTLY MANY OTHERS. THIS IS A DANGEROUS PROBLEM COULD CAUSE ACCIDENTS EVEN DEATH. IF THIS IS NOT FIXED ON 2010 VEHICLES AS WELL. I WILL BE TAKING MATTERS TO A LAWYER. THIS IS UNSAFE. I WAS DRIVING MY VEHICLE WHEN IT WENT OUT AND ALMOST CRASHED MY CAR

Nov 25, 2018

ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...

Jun 26, 2017

WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MILES PER HOUR, MY POWER STEERING WENT OUT. I COULD DO NOTHING TO RESTORE IT. THAT WAS ABOUT A YEAR AND A HALF AGO. I TOOK IT TO A FORD DEALER AND THEY WANTED $100 TO LOOK AT IT AND $1800 TO REPAIR IT. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF REPAIRS. IT WENT OUT AT 51,000 MILES. SHORTLY AFTER THIS HAPENED THE TRANSMISSION START LEAKING. I HAVE TO ADD 2 QUARTS PER MONTH. I HAVE CALLED FORD SEVERAL TIMES AND THEY HAVE NO RECALLS ON THIS YEAR. OVER 90% OF THE COMPLAINTS ON THIS WEB SITE HAVE TO DO WITH 2010 FORD FUSION STEERING PROBLEMS. MY WIFE CAN LONGER DRIVE THIS CAR AND DUE TO HEART SURGERY THERE ARE TIMES WHEN I CAN NOT DRIVE IT. I FINALLY CONTACTED A LAWYER AND THE STATE OF WEST VIRGINIA ATTORNEY GENERALS OFFICE. I HAVE BEEN A FAITHFUL FORM CUSTOMER FOR MANY YEARS AND THIS IS THE BIGGEST PIECE OF JUNK IT HAS EVER BEEN MY DISPLEASURE TO OWN. MY NEXT STEP IS TO QUIT MAKING PAYMENT ON IT. I STILL OWE $14,000 ON THIS PIECE OF SCRAP METAL.

Feb 26, 2016

+ 10 more complaints for this component

FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

15 complaints

TRANSMISSION FLUID LEAKS SEAL AT LEFT CV JOINT. I TOOK IT TO HAVE IT SERVICED DUE TO SLIPPING/ JERKING WHEN CHANGING GEARS. TOTAL OF REPAIRS COST ME OVER $500.00, 4 DAYS LATER, SEAL IS BROKEN AGAIN AND NEEDS TO BE REPLACED AGAIN. FORD NEEDS TO RECALL THIS VEHICLE...AFTER SEEING HUNDREDS OF EXACT SAME ISSUE! *TR

Nov 06, 2013

DRIVING 75MPH ON HIGHWAY VEHICLE SUDDENLY WITHOUT WARNING OR SIGNALS STALLS. THE VEHICLE DROPPED THE SPEED FROM 75MPH TO 10MPH AS I CONTINUOUSLY WAS TRYING TO ACCELERATE THE SPEED BUT WAS UNSUCCESSFUL. THE CODE OF P211 THROTTLE BODY IS DEFECTIVE & THANK GOD NO VEHICLE WAS BEHIND ME CAUSE IT COULD OF CAUSED A TREMENDOUS CRASH ACCIDENT. *TR

Oct 23, 2013

I WAS GOING DOWN THE FREEWAY AT APPROXIMATELY 65 MPH, AND OUT OF NOWHERE MY CAR LOST POWER AND BEGAN TO DECREASE SPEED. I TRIED TO PRESS THE ACCELERATOR AND THERE WAS NO RESPONSE. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK AND IT WAS VERY ROUGH IDLING. I TURNED OFF THE CAR, WAITED A FEW SECONDS AND TURNED THE CAR BACK ON AND IT SEEMED FINE. NOW THIS HAS HAPPENED TO ME AT LEAST 20 TIMES IN THE LAST FEW MONTHS, AT RANDOM TIMES AND SPEEDS. THE SCARIEST ONE FOR ME WAS IN A VERY BUSY INTERSECTION AND MY CAR DID THIS 4 TIMES TRYING TO GET THROUGH THE INTERSECTION. I WOULD REALLY LIKE TO SEE THIS GET FIXED AS SOON AS POSSIBLE BEFORE SOMEONE REALLY DOES GET HURT. *TR

Oct 05, 2013

DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY. *JB

Sep 04, 2013

I WAS AT A STOP AT A RAILROAD CROSSING. UPON APPLYING THE GAS TO GO, I STARTED TO LOOSE ALL POWER WITH THE ENGINE STARTING TO SHAKE, AND THE CAR SEEMING TO STALL, BUT LIMPING ALONG. NOTHING HAPPENED AS I PRESSED THE GAS PEDAL. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD IN A PARKING LOT. THE DASHBOARD HAD A WRENCH LIGHT ON. THE CAR IN THE ENGINE AREA WAS STILL VIBRATING AND SHAKING, WITH NO POWER BUT TO LIMP ALONG. I TURNED THE CAR OFF. WAITING A FEW MINUTES AND THE CAR STARTED UP, BUT SHAKING AN SPUTTERING. I WAS ABLE TO DRIVE THE CAR TO MY JOB WITHOUT ANY FURTHER PROBLEM. I CALLED THE FORD DEALER AND MAKE AN APPOINTMENT FOR THE FOLLOWING MONDAY. WHEN GOING HOME, I DROVE AT 30 MILES PER HOUR. THE CAR LOST ALL POWER TWO MORE TIMES, STALLING AND LIMPING ALONG WITH THE WRENCH LITE ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND IT LIMPED TO MY HOME. AT THIS POINT, CAR WAS NOT SAFE TO DRIVE AND THE NEXT DAY, AAA TOWED CAR FROM MY DRIVEWAY TO FORD DEALER. I MENTIONED THE THROTTLE BODY PROBLEM AND DEALER TOLD ME IT WOULD HAVE TO HAPPEN WHEN THEY TEST DRIVE IN ORDER TO HAVE PART CHANGED. THEY DID GIVE ME A LOANER AND REPORTED TO ME THAT CAR STALLED OUT AND LOST POWER ON THEIR TEST DRIVE. THROTTLE BODY PART WAS CHANGED AND CAR HAS PERFORMED WELL SINCE THAT TIME. $550 BILL AT FORD. THIS CAR WAS A DEATH TRAP TO DRIVE WITH THE THROTTLE BODY DEFECT. *TR

Aug 07, 2013

+ 10 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

14 complaints

While driving, the throttle body valve malfunctioned, causing the vehicle to rapidly lose power and go into an engine "safe mode." The check engine light appeared on the dash. I was luckily able to pull over to the side of the road. Restarting the vehicle cleared the error, but the issue continued to recur until I was able to get home. Luckily the sudden loss of power did not cause an incident, but as it occurred on the highway, a sudden drop in speed could have posed a safety risk, especially if it had occurred in inclement weather. There was a recall for the specific part that failed, but due to my model being a hybrid, it was not included even though it contained the exact faulty component. Speaking with Ford Customer Care confirmed this to be the case that my specific car was not included in the recall. I was able to order the replacement part myself and perform the repair. The error message that was thrown in the car's OBD system was: P2112 "Throttle Actuator Control System - Stuck Closed" The code was not saved in the module so it could only be read at the time the issue was actively occurring before the vehicle was turned off.

Feb 12, 2024

FUEL CAP CODES, EMISSION CONTROL CODES AND THROTTLE ACTUATOR CONTROL CODE ARE NOW ON ALL THE TIME. I HAD TAKEN IT BACK TO FORD, BUT LIGHT HAD WENT OUT AT THE TIME. I WAS TOLD THAT THE CODES DO NOT LOG IN ECM. I WAS TOLD THEY COULD HOOK UP EQUIPMENT, THERE WOULD BE NO CODES AND THE COST $90.00. I LEFT. ON A SHORT TRIP THIS WEEKEND WE HAD PROBLEMS WITH ALL CODES STAYING ON AND NEW ONE FOR THROTTLE WHEN CRUISE WOULD NOT SET. I STOPPED AT AUTOZONE AND THEY COULD PRINT OUT STORED CODES. THEY ARE P0455, P0457,P2119. THEY HAVE PERFORMED AND THROTTLE RECALL ONCE AND I HAVE A LETTER FROM FORD ABOUT A RECALL, BUT NO RESPONSE AS OF YET. AS OF TODAY THE DASH SERVICE WRENCH HAS RESET. THE PROBLEMS START OVER A YEAR AGO ON TRIPS TO FLA. BUT LIGHTS ALWAYS SEAMED TO RESET AFTER SEVERAL KEY RECYCLES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 26, 2016

I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR

Nov 17, 2013

I WAS DRIVING APPROXIMATELY 70 MPH IN THE LEFT LANE ON I-40 WHEN I HEARD A NOISE AND THEN REALIZED THAT I HAD ABSOLUTELY NO THROTTLE RESPONSE. I ALSO NOTICED THAT THE ORANGE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD. THIS WAS ESPECIALLY FRIGHTENING AND DANGEROUS GIVEN THE FACT THAT I WAS DRIVING DURING A TIME OF HIGH-VOLUME TRAFFIC, AND THERE WERE CARS BEHIND ME ALSO GOING 70 MPH. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. UPON REACHING THE SHOULDER, I REALIZED THAT THE CAR WAS BUCKING AND SURGING, AND I TURNED OFF THE ENGINE. A FEW MINUTES LATER, I ATTEMPTED TO RESTART THE CAR AND CONTINUE DRIVING, BUT UPON ACCELERATING TOWARDS HIGHWAY SPEEDS, THE SAME PROBLEM OCCURRED, AND I MOVED BACK ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO THE DEALERSHIP, AND AFTER INSPECTING THE VEHICLE MY SERVICE REPRESENTATIVE INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAVE BEEN SO MANY ISSUES WITH THIS PARTICULAR PART, THAT IT IS ON BACK ORDER WITH FORD ON A NATIONAL SCALE. QUITE FRANKLY, I'M APPALLED THAT FORD HAS YET TO ISSUE A RECALL ON THIS PART, AND I'M AFRAID IT WILL ONLY OCCUR AFTER SOMEONE IS SERIOUSLY INJURED AS A RESULT OF THEIR DEFECTIVE THROTTLE BODY. I FIND THIS EXTREMELY DISHEARTENING, AND I WOULD LIKE AN EXPLANATION FROM FORD AS TO WHY THEY HAVE NOT ISSUED A RECALL. *TR

Sep 30, 2013

WHILE DRIVING UPON FOUR OCCASIONS, THE ENGINE STOPPED, RESULTING IN A LOSS OF SPEED AND PULLING OVER TO THE SIDE OF THE ROAD AMID TRAFFIC OR A DRIVING LANE CLOSEST TO THE CURB. I WAS UNABLE TO ACCELERATE, TURNED ON MY HAZARDS AND SLOWLY MANEUVERED TO A STOP. THE "WRENCH" LIGHT IMMEDIATELY ILLUMINATED, WHICH NORMALLY INDICATES A POWERTRAIN ISSUE; HOWEVER, DURING THE 4TH OCCASION, THE WRENCH LIGHT WENT OFF AND THEN THE "CHECK ENGINE" LIGHT ILLUMINATED. AFTER SPEAKING WITH SEVERAL SERVICE PERSONNEL MEMBERS AND RECEIVING GUIDANCE, IT HAS BEEN DETERMINED TO BE THE ELECTRONIC THROTTLE BODY. WHILE QUESTIONING MY VEHICLE'S SERVICE CONCERNS, I ENCOUNTERED ANOTHER INDIVIDUAL AT MY DEALERSHIP WITH THE SAME CAR AND ISSUE, WHICH WAS SOLVED BY REPLACING THE ELECTRONIC THROTTLE BODY. AFTER THE FIRST INCIDENT, I LET THE CAR REST FOR 5 MINUTES, STARTED THE CAR BACK UP WITH EASE AND WITHOUT THE SAME ISSUE FOR 7 DAYS. THE SUBSEQUENT INCIDENCES OCCURRED WITHIN A 3 HOUR PERIOD. ALTHOUGH NOT ON THE HIGHWAY EACH TIME, I FEARED A SEVERE ACCIDENT AND STUCK TO CITY STREETS. *TR

Sep 17, 2013

+ 9 more complaints for this component

VISIBILITY

14 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF, IT MOVED A QUARTER OF AN INCH AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Apr 16, 2019

I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR

Jan 20, 2015

GOOD DAY, I BOUGHT MY CAR USED BACK IN 2011. I HAVE NEVER HAD ANY ISSUES IN THE 3 YEARS REGARDING THE TINTED WINDOWS. I HAVE NOT HAD ANY WORK DONE ON THEM WHILE I OWNED THE VEHICLE EITHER. LAST WEEK THE SERVICE STATION REJECTED AN INSPECTION STICKER DUE TO THIS ISSUE. MY WINDOWS ARE AT A 27 AND I WAS TOLD THAT SHOULD BE AT A 35. I HAVE BEEN LOOKING AT CARS TODAY WHO'S TINTED WINDOWS DO NOT LOOK ANY DIFFERENT THAN MINE AT ALL. WHY ARE SOME PEOPLE ALLOWED TO GET AWAY WITH SOME THINGS IF ITS THE LAW... AND OTHERS DO NOT? PLEASE ADVISE. UNFAIR TREATMENT! THE LAW IS THE LAW AND I SHOULD NOT HAVE TO TAKE A REJECTION WHEN EVERYONE ELSE IS DRIVING AROUND WITH THE SAME TINT. DID THE LAW RECENTLY CHANGE? THANK YOU FOR YOUR COOPERATION IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 17, 2014

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

Oct 08, 2012

IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS SIT TOO FAR BELOW THE DEFROSTER VENTS ON THE CAR. I LET MY CAR WARM UP FOR 15 MINS ON DEC 12TH AND MADE SURE THEY WERE CLEAN BEFORE I GOT ON THE PARKWAY. AFTER BEING ON THE ROAD 20 MINUTES & LEAVING MY DEFROSTER ON HIGH, I TURNED MY WIPERS ON TO CLEAR THE DIRTY WATER/SLUSH THROWN ON MY CAR BY 18 WHEELERS. THE WIPERS STUCK AGAIN, AND I RAN OFF THE SIDE OF THE ROAD BY LOOKING OUT THE SIDE WINDOWS TO PREVENT AN ACCIDENT. I HAD TO PRY THE WIPERS OFF THE WINDSHIELD BECAUSE THEY HAD FROZE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME. THE OTHER TWO TIMES WERE IN 2010. I COULDN'T REMEMBER THE FIRST TWO DATES, SO I USED THE MOST CURRENT AS THE INFO ABOVE INCLUDING MILEAGE. I TRY TO AVOID DRIVING MY CAR DURING FREEZING MOIST CONDITIONS BECAUSE I'M SCARED I WILL WRECK. I NOTIFIED FORD A FEW DAYS AGO AND THEY ARE LOOKING INTO THE SITUATION, BUT THEY TOLD ME THERE HAS NOT BEEN A RECALL. I SHOULDN'T BE SCARED TO DRIVE MY CAR! *TT

Jan 19, 2012

+ 9 more complaints for this component

AIR BAGS,FUEL/PROPULSION SYSTEM

13 complaints

1.) C/S AIRBAG LIGHT IS ON - LOCAL DEALERSHIP FOUND PASSENGER AIRBAG IN B PILLAR IS CAUSE - NOT RELATED TO RECENTLY COMPLETED RECALL 19S34 ON PASSENGER AIRBAG INFLATER NPA1908055946 PER DEALERSHIP. NOT SURE WHY THE AIRBAG SYSTEMS IN THESE VEHICLES ARE PROBLEMATIC, BUT THE OWNER SHOULD NOT BE RESPONSIBLE FOR CHARGES FOR REPLACEMENT OF THESE PROBLEMATIC PARTS. POSSIBLE NEW RECALL NEEDED. 2.) RECALL 15V34 RELATING TO LEAKING CANISTER PURGE VALVE - FORD AUTHORIZED AN UPDATE TO THE VEHICLE POWERTRAIN CONTROL MODULE CALIBRATIONS TO HELP PREVENT PRESSURE CYCLES IN THE FUEL TANK - THESE CALIBRATIONS WERE PERFORMED HOWEVER THE PURGE VALVE HAS STILL FAILED. THE PART 9U5Z-9C915-H WAS ORIGINALLY RECOMMENDED 4 YEARS AGO WHEN THE RECALL WAS ISSUED BUT THE PART WAS UNAVAILABLE AT THE TIME, ON SPECIAL ORDER. VEHICLE OWNER REQUESTED REPAIR / PART REPLACEMENT REPEATEDLY BUT WAS TOLD THE PART REMAINED UNAVAILABLE AND WAS NOT AN ISSUE WITH THE RE-CALIBRATION UNLESS THE CHECK ENGINE LIGHT APPEARED. THE DEALERSHIP CLOSED THE RECALL WITHOUT REPLACING THE PART - 6 MONTHS LATER THE CHECK ENGINE LIGHT CAME ON AND THE CAUSE IS THE NEED FOR A REPLACEMENT CANISTER PURGE VALVE AND THE OWNER IS NOW RESPONSIBLE FOR THE REPAIR/REPLACEMENT COSTS. RECALL SHOULD BE HONORED. *TR

Jun 17, 2020

TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS

Mar 21, 2019

Crash: 1

Injuries: 1

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (704) 912-0560) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 27, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (GENE MESSER FORD LUBBOCK, 6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 14, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY AT 650-366-5744 (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 15V793000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 16V384000 (AIR BAGS).

Sep 25, 2018

+ 8 more complaints for this component

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

13 complaints

BEEN NOTICING THE CAR WOULD IDLE ROUGH FROM TIME TO TIME. WAS DRIVING HOME ON AUGUST 25, 2014 AND THE WRENCH LIGHT CAME ON, HAD NO ACCELERATION, EVEN PUT THE PEDAL TO THE FLOOR BOARD. PULLED OFF SHUT CAR DOWN, AND RESTARTED AND EVERYTHING WAS GOOD. DID NOTICE SOME MORE SPUTTERING ON THE DRIVE HOME. TOOK IT IN AUGUST 27, 2014 AND DEALER STATED IT WAS THE THROTTLE BODY SENSOR. $485.00 TO REPAIR THIS. I HAVE A 2005 FORD F150 ALSO AND STUCK $3,700 INTO IT LAST YEAR. THINKING THESE WILL BE THE LAST FORD PRODUCTS I WILL EVER OWN. I HAVE A 2002 TOYOTA CAMRY WITH 225,000, ONLY THING I EVER REPLACED, OTHER THAN REGULAR MAINTENANCE ITEMS, WAS THE WATER PUMP. *TR

Aug 27, 2014

I WAS DRIVING WEST BOUND I-275 IN NORTHERN KENTUCKY, NEAR I-71 WHEN THE VEHICLE LOST POWER. I NARROWLY MISSED BEING HIT BY OTHER VEHICLES AS I MOVED TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED NORMAL. I DROVE TO A NEARBY FORD DEALERSHIP AND THEY STATED THE PROBLEM WAS LIKELY A DEFECTIVE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND I HAVE NOT HAD ANY FURTHER PROBLEMS. BASED ON INTERNET SEARCH, THIS IS A COMMON PROBLEM AND ONE THAT IS A SAFETY ISSUE. PLEASE ISSUE A RECALL. *TR

Aug 21, 2013

I WAS DRIVING MY MORNING COMMUTE DOING ABOUT 65 MPH ON THE INTERSTATE WHEN THERE WAS A CLUNKING TYPE NOISE FROM THE ENGINE AND THEN THE CAR JUST WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE SHOULDER, PUT IT IN PARK AND TURNED IT OFF. I THEN RESTARTED THE CAR AND IT DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP THAT MORNING AND AFTER HAVING THE VEHICLE ALL DAY I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG AND JUST RESET THE COMPUTER BECAUSE THEY SAID THERE WAS PROBABLY A MALFUNCTION WITH THE COMPUTER THAT SENT A SIGNAL TO THE ENGINE WHICH CAUSED THIS TO HAPPEN. THAT COST ME $103 TO JUST RESET THE COMPUTER. THEN 4 DAYS LATER IT HAPPENS TO ME AGAIN WHILE DRIVING ABOUT 60 MPH ON A HIGHWAY. I DID THE SAME THING BY PUTTING IT IN PARK, SHUTTING IF OFF AND THEN RESTARTING IT. AT THAT POINT I DECIDED TO DROP IT OFF AT THE DEALERSHIP FOR THEM TO CHECK THE NEXT MORNING BEINGS IT WAS AFTER HOURS AND THEY OBVIOUSLY DID NOT FIX THE PROBLEM THE FIRST TIME. ON THE WAY TO DROPPING IT OFF AT THE DEALERSHIP IT HAPPENED AGAIN WHILE GETTING ON THE INTERSTATE. I GUESS WE WILL HAVE TO WAIT AND SEE WHAT LAME EXCUSE THEY COME UP WITH THIS TIME. *TR

Aug 07, 2013

DRIVING ABOUT 35 MILES AN HOUR WHEN THE CAR MAKES A MUFFLED CLUNKING NOISE AND THE SPEEDOMETER STARTS GOING TOWARDS 0. I PULL OVER, TURN OFF THE CAR TURN IT BACK ON AND IT RUNS FINE FOR ABOUT 5 MILES AND DOES IT AGAIN, THIS TIME THE NOISE IS LOUDER, THE ENGINE LIGHT COMES ON AND I CAN SMELL BURNING. I WAS ABLE TO PULL INTO A PARKING LOT, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. I'VE JUST BEEN TOLD IT IS THE THROTTLE BODY AND IT WILL BE ABOUT $600 TO REPAIR IT. MY WARRANTY EXPIRED 34 DAYS AGO. *TR

Aug 06, 2013

CAR SHUT DOWN WHEN I WAS ON 288 RUNNING 70 HAD TO PULL OVER CUT CAR OFF START IT BACK UP THEN IT DID IT AGAIN 15 MIN LATER ON 95 I BOUGHT A NEW THROTTLE BODY INSTALLED IT AND NOW ITS DOING FINE. *TR

Aug 01, 2013

+ 8 more complaints for this component

STEERING,SERVICE BRAKES

11 complaints

I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.

Nov 21, 2025

Power steering pump tire pressure monitor advancetrac

Aug 01, 2022

I HAVE A ADVANCE TRAC LIGHT AND POWER STEERING LIGHT I CURRENTLY DON'T HAVE AND POWER STEERING

Apr 13, 2021

THE BRAKING SYSTEM NEAR FAILURE THAT PUTS DRIVERS AND THEIR FAMILY AT RISK THAT FORD SEEMS TO THINK IS NO BIG DEAL . THE CAR IS UNSAFE TO DRIVE AND YET THE ADVANCE NOTICE IS ALL THEY HAVE DONE. I WAS TOLD MONTHS BACK THAT THEY WOULD BE RECALLING AT THE END OF THE 3RD QUARTER TO ADDRESS AND FIX ISSUE. WELL HERE WE ARE NEARING THE END OF THE 4TH QUARTER AND THEY NOW SAY IT WILL BE ADDRESSED BY THE END OF 1ST QUARTER OF 2021. I HAVE CONTACTED MY DEALER AND THEY REFERRED ME TO CORPORATE AND THEN THE CORP. REP HAD NO ANSWERS EITHER. I FEEL BRAKE PEDAL TRAVEL AND DECREASED BRAKING PERFORMANCE IS A SERIOUS ENOUGH ISSUE WHERE PUSHING BACK DATE O RECALL SHOULD NOT BE ALLOWED AND FORD NEEDS TO MAKE A GREATER EFFORT TO FIX. AND WHY HAS THIS GOVERNMENT AGENCY PUSHED FOR A MORE COMPREHENSIVE SOLUTION?

Nov 26, 2020

BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000

Feb 09, 2019

+ 6 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

10 complaints

ON10/4/2020, TRAVELING FORWARD ON A NEARBY COUNTY ROAD AT APPROX 40 MPH, THE ABS WARNING AND ADVANCETRAC SYSTEM FAILURE WARNING LIGHTS CAME ON. I APPLIED PRESSURE TO THE BRAKES AND THERE WAS NO POWER BRAKES. AFTER BECOMING VERY EXCITED AND BELIEVING THE VEHICLE WOULD NOT STOP, DEPRESSED THE BRAKE PEDAL SEVERAL INCHES FURTHER THAN NORMAL AND FELT RESISTANCE. WITH ENOUGH PRESSURE I WAS ABLE TO BRING THE VEHICLE TO A STOP BUT NOT AN EASY TASK. IF THIS HAD BEEN A SITUATION IN WHICH I NEEDED TO STOP QUICKLY, I DO NOT BELIEVE THIS COULD HAVE BEEN MANAGED. CONTACTED A FAMILY MEMBER AND I FOLLOWED THEM SLOWLY TO THE LOCAL FORD DEALER. THE FORD DEALER CALLED THE NEXT DAY AND STATED THAT IT WAS AN ABS MODULE FAILURE AND THAT THIS PART WOULD NOT BE AVAILABLE UNTIL NOVEMBER 2020. IN DOING RESEARCH, I FOUND THAT RECALL # 19S54 HAD BEEN ISSUED. AND ASK THE DEALER ABOUT IT. THEY STATED THAT MY CAR WAS NOT PART OF THE RECALL AS THE TIME RANGE IS FROM FEB 22, 2006 UNTIL JULY 15TH, 2009 FOR FUSIONS BUILT AT THE HERMOSILLO MEXICO PLANT. MY FUSION WAS BUILT ON AUGUST 1ST, 2009 OR 2 WEEKS LATER AT THE SAME PLANT. THE DEALER ALSO STATED THAT MY PART # DID NOT MATCH EXACTLY TO THE FORD RECALL PART # LISTED BUT IS STILL PART OF THE ABS MODULE. (A FEW #S OFF - I.E. 2C215 VS. 2C219) THIS ALL SEEMS ODD THAT IN READING THE OTHER INCIDENTS, MY FUSION HAD IDENTICAL ISSUES BUT BECAUSE IT WAS BUILT 2 WEEKS LATER AT THE SAME PLANT IN MEXICO AND THE PART # IS A FEW DIGITS OFF BUT PART OF THE SAME MODULE, MY FUSION'S INCIDENT IS SOMEHOW DIFFERENT. I QUESTION THE VALIDITY OF THE TEST AND CODES. ALSO WHAT IS A PERSON SUPPOSE TO DO WHEN NO PARTS ARE AVAILABLE FOR AT BEST, 30 DAYS. I GUESS I'LL SEE IN 30 DAYS.

Oct 06, 2020

THE POWER STEERING HAS GONE OUT AGAIN AFTER I HAD IT REPLACED LESS THAN 2 YEARS AGO. THANKFULLY IT WENT OUT ON START UP AND NOT WHILE DRIVING OR I MIGHT HAVE BEEN IN DANGER.

Jul 01, 2020

CAR IS A 2010 FORD FUSION HYBRID 93KMILE. ON NOVEMBER 14, 2019 AT 7AM, CAR WAS APPROACHING TO A TRAFFIC INTERSECTION. CAR DID NOT STOP WHEN APPLY BREAK HIT ON THE BACK OF VAN STANDING ON THE TRAFFIC LIGHT. USED THE HAND BREAK TO SLOW DOWN AND SINCE THE SPEED WAS LOW WHEN HIT THE FRONT VAN. NO MAJOR DAMAGE OCCUR EXCEPT SCRATCH AND ESCAPED FROM ACCIDENT. TOOK TO FORD DEALERSHIP IN EAST WIDSOR, NJ (HALMAN FORD). AFTER DIAGNOSIS THE RESULT SHOWS THE ABS BREAK CONTROL UNIT IS NOT FUNCTIONING AND SHOULD BE REPLACED. IT COST $1588+ TAX. CALLED FORD. THEY TOLD THEY DON'T HAVE ANY PROGRAM FOR THIS ISSUE AND DON'T PROVIDE ANY ASSISTANCE FOR REPAIR.

Nov 15, 2019

WHILE DRIVING ON THE INTERSTATE WITHOUT WARNING THE POWER STEERING SYSTEM FAILED AT A HIGH RATE OF SPEED. THIS DECREASED ITS MOBILITY PLACING ITS OCCUPANTS AT A HIGH RISK.

Jul 17, 2019

MY WIFE DROVE TO GET MY TIRES CHANGED AND WHEN SHE GOT TO THE WALMART AUTO CENTER TO CHANGE THE TIRES THE POWER STEERING WENT OUT ON THE VEHICLE. LUCKILY SHE HAD MADE IT TO THE AUTO CENTER AND WASN'T INVOLVED IN AN ACCIDENT AS THE POWER STEERING WENT OUT IN THE PARKING LOT, HOWEVER SHE WAS IN MOTION. MY WIFE IS 5 MONTHS PREGNANT AND ITS TERRIFYING TO KNOW THAT SHE COULD HAVE BEEN INVOLVED TO A MOVING ACCIDENT WITH A VEHICLE THAT SHOULD HAVE BEEN INCLUDED IN THE PREVIOUS RECALL OF THE 2011-2013 FORD FUSIONS. AS MANY OTHERS HAVE STATED, THE POWER STEERING WENT OUT DUE TO THE FAULT THAT IS INHERENT WITH THE EPAS SYSTEM OF THE FORD FUSION. AS SUCH I HAD TO TAKE MY CAR TO THE NEAREST DEALER TO FIGURE OUT A REPAIR. THE DEALERSHIP QUOTED ME $1600 FOR THE REPAIR THAT I DON'T HAVE AT THE MOMENT. I WILL HAVE TO GET MY CAR REPAIRED AS I DON'T HAVE ANOTHER OPTION. ONCE AGAIN THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THE POWER STEERING SYSTEM, I CAN ONLY HOPE THAT THIS ISSUE WILL BE RESOLVED IN THE FAVOUR OF THE CUSTOMER.

Jul 31, 2018

+ 5 more complaints for this component

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

9 complaints

Driving on the highway in the fast lane, vehicle suddenly lost all power. A message on the car said “ pull over safely “. No prior warning of anything wrong with the vehicle. I managed to dodge traffic with my hazard lights on and came to a stop on the side of the highway. I inspected the car with no signs of anything wrong. I shut down the car and restarted. Everything came back on and was drivable. This caused me to look online, only to discover that other people are having the same problem as I have described. TOTAL LOSS OF POWER. This is a very dangerous situation to be in, not able to keep moving on a very busy highway.

Jul 14, 2024

WE HAD DRIVEN TO A FOOTBALL GAME, WHEN WE RETURNED TO THE CAR IT WOULD NOT START. ALL THE LIGHTS WORKED, IT TURNED OVER PERFECTLY EVERY TIME, BUT IT WOULD NOT START. HAD IT TOWED TO THE MECHANIC IN THE MORNING AND IT STARTED FOR THEM. HOWEVER, AFTER MULTIPLE TEST THEY WERE ABLE TO GET IT TO STOP STARTING. CHECKED THE CODES AND IT SAID O2 SENSOR. REPLACED O2 SENSOR. CAR DIED ON MY WAY HOME FROM THE MECHANIC WHILE PULLING OUT ONTO THE HIGHWAY FROM A STOP SIGN WHERE VEHICLES ARE TRAVELING 60MPH WITH MY TWO SMALL CHILDREN IN THE CAR. TERRIFYING! I BARELY CHUGGED ACROSS THE LANES AND GOT THE NOSE OF MY CAR ON THE SHOULDER. I TURNED THE CAR OFF AND AFTER A FEW TRIES IT RESTARTED. WHEN I GOT HOME, I TOOK THE BATTERY CABLES OFF THE BATTERY FOR THE WEEKEND AS I READ THAT COULD HELP THE FAULTY COMPUTER ISSUE. SO FAR, I HAVE NOT EXPERIENCED THIS ISSUE AGAIN. A COUPLE OF WEEKS BEFORE THIS, I NOTICED THAT AT SPEEDS OF 50 MPH THE CAR FELT LIKE IT WAS SPEEDING UP AND SLOWING DOWN REALLY FAST LIKE PULSING.

Oct 14, 2019

I WAS DRIVING 70 MPH DOWN THE HIGHWAY AND MY CAR JUST QUIT RUNNING. A FEW WARNING LIGHTS CAME ON AND I PULLED OVER TO THE SHOULDER OF THE ROAD. I WAS ABLE TO RESTART THE CAR AND MERGED ONTO THE HIGHWAY; THE CAR QUICKLY DIED AGAIN. I HAD THE CAR TOWED HOME AND WAS UNABLE TO START THE CAR AGAIN SINCE THE ANTI-THEFT LOCK LIGHT WAS ON. I HAD THE CAR TOWED TO A DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM.

Jul 22, 2019

WHILE DRIVING UPON ACCELERATION INCREASE OF SPEED AND SLOWING DOWN THERE IS A LOUD WINING SOUND. WHEN DRIVING THE VEHICLE FOR 15-20 MINUTES I CAN SMELL FUEL INSIDE THE CAR. THIS IS NOT WHEN FILLING FUEL IT'S WHILE THE CAR IS DRIVEN FOR A LENGTH OF TIME EACH DAY. THE BATTERY GOES DEAD WHEN SITTING FOR ONE TO TWO WEEKS. WE HAVE PURCHASED 2 BATTERIES IN 1 YEAR, HAD CABLES AND CONNECTIONS CLEANED AND REPLACED. THERE HAS BEEN MESSAGES COMING UP FOR "CHECK ENGINE" AND THE FAN IS NOISY WHEN THE AIR OR HEAT IS TURNED UP.

Jul 31, 2017

SINCE THIS VEHICLE WAS MADE WITH NO GAS CAP MY ENGINE LIGHT IS ALWAYS ON. ANY LITTLE BIT OF DIRT I DRIVE YET GETS INTO THE SEAL OF THE GAS TANK SO MY ENGINE LIGHT POPS ON AND STATES THERE IS SOME SORT OF LEAK IN THE SYSTEM. I CAN'T AFFORD TO KEEP TAKING IT IN TO PAY AND ARM AND A LEG FOR THE DEALERSHIP JUST TO BLOW OUT THE SEAL. SO MY ENGINE LIGHT IS ALWAYS ON. THIS IS A VERY DANGEROUS PROBLEM BECAUSE YOU NEVER KNOW IF THERE IS AN ACTUAL PROBLEM WITH THE VEHICLE OR IF IT'S JUST THAT DIRT IN THE SEAL OF THE GAS TANK. BIG MISTAKE BY FORD AND THEY SHOULD FIX IT OR THEY WILL DEFINITELY LOSE MY BUSINESS...WHICH I'VE BEEN FORD LOYAL SINCE I WAS OLD ENOUGH TO DRIVE. I WILL ALSO DETER ANYONE ELSE I KNOW FROM BUYING FOR JUST FOR THE CAPLESS GAS TANK FEATURE!!!!! *TR

Oct 14, 2014

+ 4 more complaints for this component

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL

9 complaints

I WAS DRIVING ON AN INTERSTATE GOING 70+ MPH WHEN MY GAS PEDDLE STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION, THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. I THOUGHT TO RESTART THE CAR AND WHEN I DID, IT RAN FINE. UNTIL 3 DAYS LATER WHEN IT REPEATED THE SAME SYMPTOMS, 3 TIMES IN ONE DAY. IT HAS NOW BEEN A WEEK AND I HAVE HAD COUNTLESS TIMES WHERE THIS HAS HAPPENED, MANY TIMES ON THE INTERSTATE, OR BUSY ROADS. JUST TODAY IN A 2 MILE STRETCH THIS HAPPENED 4 TIMES! *TR

Jul 26, 2014

WHILE DRIVING APPROXIMATELY 40MPH ON A SIX LANE DIVIDED ROAD, THE WRENCH CAUTION LIGHT APPEARED (INDICATING TRANSMISSION/THROTTLE MALFUNCTION). THE ENGINE RPM IMMEDIATELY DROPPED AND BEGAN FLUCTUATING AROUND 1,000 AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THERE WAS ABSOLUTELY NO RESPONSE TO ACCELERATOR INPUTS. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE CLEAR OF TRAFFIC. THE MAXIMUM SPEED THAT COULD BE ATTAINED AT THE FLUCTUATING RPM WAS 14 MPH. IT IS A MIRACLE THE VEHICLE WAS NOT IN REAR END COLLISION AS THE POSTED SPEED LIMIT WAS 45MPH. CAR WAS ALLOWED TO IDLE AT THE REDUCED RPM WHILE DRIVER INSPECTED THE ENGINE AND PRESSED THE ACCELERATOR. THE CAR WAS TURNED OFF AND BACK ON (WITH A LITTLE BIT OF TROUBLE TURNING OVER). THE INCIDENT OCCURRED ONCE ON 26AUG2013, FOUR TIMES ON 13SEP2013, AND ONCE ON 14SEP2013. THE CAR HAS NOT BEEN DRIVEN SINCE THE LAST OCCURRENCE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RECOMMENDED TAKING IT TO A FORD DEALERSHIP DUE TO ONLY HAVING 1,400 MILES LEFT ON THE POWERTRAIN WARRANTY. THE SERVICE DEPARTMENT WAS ABLE TO PULL P2111 CODE. AFTER RECEIVING AN EXORBITANT QUOTE FOR THE REPAIR ($230 FOR PART, $280 FOR LABOR) WITH NO ESTIMATED DELIVERY DATE FOR THE BACKORDERED PART, THE REPAIR WAS DENIED TO ALLOW FOR FURTHER RESEARCH. THE DEALER HAS ABSOLUTELY NO QUALMS RELEASING THE CAR WITH A KNOWN MALFUNCTION, PRESENTING A HAZARD TO THE DRIVER AND OTHERS ON THE ROAD. A CAR THAT IMMEDIATELY DECELERATES SHOULD BE CONSIDERED AS DANGEROUS AS AN UNCOMMANDED ACCELERATION. TO PREVENT SERIOUS INJURY/DEATH, FORD SHOULD ISSUE AND IMMEDIATE RECALL FOR THE FAILING THROTTLE BODY. *TR

Sep 15, 2013

THIS IS THE THIRD INCIDENT (DIFFERENT DAYS) WHERE I'VE BEEN DRIVING AND THE CAR STARTS TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STUTTERS AND LOSES POWER. THE PAST TWO TIMES (DIFFERENT DAYS), IT HAPPENED ONCE AND I SHUT THE CAR OFF AND RESTARTED AND IT WAS FINE. TODAY I WENT 3-4 MILES IN THE CITY AND IT HAPPENED 5-6 TIMES IN A SHORT PERIOD. I HAVE A SCHEDULED APPOINTMENT WITH THE FORD DEALERSHIP IN OUR AREA. THEY SAID THEY DO THIS SAME REPAIR (THROTTLE) 2-3 TIMES A WEEK. I AM VERY FRUSTRATED AND DISGUSTED WITH FORD. THERE HAVE BEEN NUMEROUS REPORTS AND STILL NO RECALL. ARE THEY WAITING UNTIL SOMEONE GETS KILLED BEFORE THEY WILL DO SOMETHING? THE DEALERSHIP SAID IT WOULD COST ABOUT $500 AND LUCKILY THEY HAVE THE PART IN STOCK. *TR

Sep 11, 2013

THIS IS THE SECOND INCIDENT WHERE I'VE BEEN DRIVING AND THE CAR STARTED TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STARTED STUTTERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND RESTART. IT STARTED A LITTLE ROUGH SO I TURNED OFF THE AIR, AND IT DROVE FINE. I'M SEEING A LOT OF COMMENTS FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM AND IT ENDS UP BEING THE THROTTLE. I'M NOW DECIDING MY NEXT STEP. *TR

Sep 09, 2013

I HAD JUST STARTED AND WAS EXITING A RETAIL ESTABLISHMENT. I WAS DRIVING DOWN A SLIGHT INCLINE APPROACHING A STOP LIGHT WHEN THE CAR STARTED SHAKING AND DRAMATICALLY LOST SPEED. THE WRENCH LIGHT CAME ON WHICH ACCORDING TO THE MANUAL INDICATES A POSSIBLE POWERTRAIN/TRANSMISSION ISSUE. I TURNED THE CAR OFF AND THEN RESTARTED (IN THE MIDDLE OF THE ROAD) AND DROVE TO A SAFE LOCATION. I WAS LUCKY THAT AT THE TIME I WAS DRIVING AT A SLOW SPEED AND APPROACHING A STOP LIGHT. IF A CAR HAD BEEN BEHIND ME SOMEONE WOULD HAVE BEEN INJURED. *TR

Aug 15, 2013

+ 4 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

9 complaints

I AM A CALIFORNIA HIGHWAY PATROL OFFICER. I DEPEND ON FORD VEHICLES. MY LIFE, LITERALLY DEPENDS UPON IT. THAT BEING SAID, I WILL NEVER OWN A FORD VEHICLE AGAIN. I OWN A 2010 FORD FUSION WITH 93,XXX MILES ON THE ODOMETER. AS I WAS TRAVELING TO WORK, MY FUSION LOST ALL POWER, AND FORCED ME TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY. THIS ACTION NEARLY RESULTED IN A MAJOR INJURY, REAR END COLLISION. ALL THIS OCCURRED DURING THE HOURS OF DARKNESS, ON A MAJOR HIGHWAY, IN THE GREATER SAN FRANCISCO BAY AREA. HOW THIS PROBLEM HAS NOT YET REQUIRED IMMEDIATE ATTENTION BY THE FORD MOTOR COMPANY // U.S GOVERNMENT, IS BEYOND BELIEF. I PURCHASED A REPLACEMENT THROTTLE BODY FROM AN OUTSIDE RETAILER, (NOT A FORD FACTOR PART) INSTALLED IT IN MY GARAGE, AND HAVE HAD NO ISSUES AS OF THIS POSTING. HOW THE FORD MOTOR COMPANY CAN JUSTIFY $400 TO $500 DOLLARS TO REPLACE THIS PROBLEM PART, IS BEYOND MY UNDERSTANDING. HOW IS THIS NOT YET A GOVERNMENT RECALL?? I MAY BE FORCED TO DRIVE FORD VEHICLES IN ORDER TO DO MY JOB, BUT TO REITERATE, MY FAMILY WILL NEVER AGAIN PURCHASE A FORD VEHICLE. EVERY CLOUD HAS A SILVER LINING. I AM GRATEFUL MY FUSION SHUT DOWN RATHER THAN ACCELERATE. I GUESS THE FORD MOTOR COMPANY MUST HAVE LEARNED SOMETHING FROM THE TOYOTA MOTOR COMPANY. NOW IT JUST TAKES THE USELESS GOVERNMENT MORONS TO FORCE FORD MOTOR COMPANY TO ADMIT TO, AND FIX THIS OBVIOUS PROBLEM. *JS

May 19, 2014

WHILE DRIVING MY 2010 FORD FUSION SEL ON A BACK WRONG I LOST PRESSURE TO THE THROTTLE. MY CAR HAD LOST ALL OF ITS SPEED. LUCKILY I WAS ABLE TO PULL OVER BEFORE A CAR COULD HIT ME. EVEN IF I PUSHED THE GAS IT WOULD NOT BUDGE. I BELIEVE THIS IS THE ELECTRONIC THROTTLE BODY CAUSING THE PROBLEM. THIS IS NOT THE FIRST TIME IT HAS HAPPENED. THIS THE 4 TIME. I AM A COLLEGE STUDENT TRAVELING EVERY DAY TO SCHOOL AND BACK. NOT ONLY ON BACK ROADS BUT ALSO ON THE HIGHWAY WHERE IF I LOSE MY ACCELERATION I COULD BE SERIOUS HURT. THIS IS A PROBLEM WITH THE CAR AND IT NEEDS TO BE RECALLED AND FIXED. MY OWN LIFE IS AT RISK DRIVING THIS VEHICLE. *TR

Jan 02, 2014

WHILE TRYING TO ACCELERATE FOR A GREEN LIGHT THE CAR BEGAN TO VIBRATE AND WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO MOVE TO A SAFE PLACE AT IDLE ONLY SPEED. THE CAR WAS TOWED TO A FORD DEALER WHO TOLD ME THAT THE CAR COULD NOT BE LOOKED AT UNTIL MONDAY. THE CAR IS UNDER A FORD EXTENDED WARRANTY. I WAS TOLD BY THE FORD WARRANTY PROGRAM, BY PHONE, THAT I COULD RENT A CAR AND THE COST WOULD BE COVERED FOR THREE DAYS UNDER THE FORD INSURANCE PROGRAM. I WAS BILLED FOR $359.24 FOR REPLACING A THROTTLE BODY AND MOTOR ASY WHICH WAS NOT COVERED BY THE EXTENDED FORD WARRANTY AND THEREFORE THE RENTAL WAS NOT COVERED EITHER. THIS INCLUDED $119.95 FOR A PIN POINTS TEST WHICH WAS COMPLETELY UNNECESSARY SINCE FORD HAS HAD TO REPLACE THOUSANDS OF THESE PARTS AND FORD HAS SENT BULLETINS TO FORD DEALERS ABOUT THIS PROBLEM. *TR

Nov 15, 2013

THE CAR LOST THROTTLE RESPONSE WHILE DRIVING ON THE HIGHWAY. THE CAR THEN STARTED IDLING VERY ROUGH. TURNED THE CAR OFF THEN ON AGAIN AND IT WAS FINE UNTIL I PULLED BACK ONTO THE HIGHWAY AND IT LOST POWER AGAIN. I TURNED THE CAR OFF FOR APPROX 30 MIN. TURNED IT BACK ON THEN DROVE TO AN AUTO ZONE AND GOT A P2111 ERROR CODE WHICH STATED THAT THE THROTTLE BODY WAS STUCK OPEN OR CLOSED. TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY STATED THAT IT WAS THE THROTTLE BODY AND ESTIMATED COST TO REPLACE WAS $400. AFTER RESEARCHING THIS APPEARS TO BE A COMMON PROBLEM WITH THE FUSION. *TR

Aug 01, 2013

DRIVING ALONG ON A LOCAL ROAD (35 MPH) THE CAR SUDDENLY LOST MOST OF IT'S POWER AND STARTED SHAKING. I WAS ABLE TO COAST TO A GAS STATION AND GET A TOW TO MY DEALERSHIP...THEY TELL ME IT'S THE THROTTLE CONTROL AND WILL COST ABOUT $500. GOING ONLINE TO FIND OUT MORE INFORMATION ABOUT THIS I SEE THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT THE SAME ISSUE IN THIS MODEL. THE SEVERITY OF THIS TYPE OF BREAKDOWN (SOME PEOPLE WERE ON THE HIGHWAY) AND WITH NO WARNING WHATSOEVER MAKES THIS A VERY IMPORTANT ISSUE TO BE DEALT WITH. I WAS LUCKY, BUT AM STILL OUT $500. *TR

Jul 11, 2013

+ 4 more complaints for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

8 complaints

My brakes failed but I had them changed twice and that wasn’t the problem I had the cylinder change and still no brakes when I bought it it had some issues with the brakes going to the floor

May 21, 2025

Crash: 1

ABS Advancetrac system failure results in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop

Oct 30, 2023

All of the ABS and parking brake lights come on and won't go off. We took it to a Henderson Ford, and they said our Anti-Lock Brake Module failure. They have to order a new part and it will be a long time before to get the part. I heard there was a recall on 2010 ABS Brake system, but when I put in VIN number it says there is no recall.

Sep 23, 2023

When driving my brake system (ABS) lit up on the dash and I had to put additional force on the brakes in order to stop. There was no warning that occurred prior to the dash warning coming on. I took the car to Krieger Ford service department and they could not locate any issue with the brake system. They released the car back to me and it remained parked for 3 days. On the 4th day I tried to drive the car and the same alerts happened again. I took the car back to Ford and later they found that the ABS module and applicable parts had failed. When I asked about the recall, the service center said there were no recalls available for my car.

Aug 17, 2023

Crash: 1

Frequent failure of electric brake assist. Failure occurs without any prior warning and despite sufficient brake fluid being in master cylinder reservoir. Alarms and notices appear on the driver display panel as the brakes are failing. Can occur at start up or while actively driving the auto. Occurs across all temperature ranges and weather (moisture) conditions. Adversely affects driver's ability to safely use brakes to stop the car. NHTSA issued safety recall applicable to non-hybrid Ford Fusions for the SAME issue and the SAME model year as my car. Mechanically, the electric brake assist systems are IDNETICAL in non-hybrid and hybrid variants of 2010 Fusion. Attached photo illustrates notices that appear on driver display panel when brakes fail.

Apr 25, 2023

+ 3 more complaints for this component

STEERING,WHEELS

8 complaints

My steering wheel keeps locking up after I had the air bag recall taken care of

Jan 26, 2025

I've had two issues with the power steering going out while driving, whic is very dangerous. The lug nuts also are fused on. I see recalls for these issues, although it says my vin# is not included. I hardly think I have the exact issues, but somehow they aren't related to these recalls. The date I am providing is the most recent. There was another over the summer

Dec 06, 2023

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC STEERING WHEEL SEIZED IN THE PARK POSITION. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD OF OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0404); HOWEVER, AFTER FOUR DAYS, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS SUBSEQUENTLY TOWED FROM THE DEALER TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,400 FOR THE REPLACEMENT PART. THE CONTACT WAS ALSO INFORMED THAT THE TIE RODS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 119,000.

Jan 06, 2020

ONE MORNING WHEN MY WIFE WAS GETTING READY TO LEAVE FOR THE GYM HER CAR SAID 'POWER STEERING ASSIST FAULT.' NOW THE CAR HAS NO POWER STEERING AND IF YOU TRY TO DRIVE IT IT FLASHES 'SERVICE ADVANCE TRAC NOW. SADLY WE DON'T HAVE THE MONEY TO FIX THIS SO THE CAR IS STUCK IN THE DRIVE WAY.

Jan 06, 2020

I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.

Nov 15, 2018

+ 3 more complaints for this component

STEERING,SUSPENSION

8 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Aug 09, 2024

MY CAR WAS IN MOTION WHILE DRIVING IN NY CITY TRAFFIC; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED. MY MECHANIC TOLD ME IT WAS GOING TO COST 400 DOLLARS ALONE FOR THE PART. I LOOKED AT THIS ISSUE ONLINE AND COUNTLESS PEOPLE SEEM TO HE HAVING THE SAME ISSUE THE 2010 FORD FUSION BUT FORD HAS NOT HAVE A RECALL FOR IT YET. I'M STILL DRIVING IT, TIMES ARE HARD I CANT AFFORD THIS EXPENSE.

Aug 30, 2020

AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.

Dec 16, 2018

TAKATA RECALL, I HAVE A 2010 FORD FUSION. I HAVE ONLY 62,000 MILES ON MY VEHICLE. I LEFT WORK WAS CROSSING A BUSY BRIDGE AND LOST MY POWER STEERING AND ADVANCED TRACKING AT THE SAME TIME. AS I WAS TURNING LEFT ONTO THE BRIDGE IN TRAFFIC I LOST CONTROL AND ALMOST WENT INTO THE SIDE OF ANOTHER VEHICLE. I BEGAN GETTING SERVICE POWER STEERING AND SERVICE ADVANCE TRACKING ALERTS. I HAVE RESEARCHED THIS SINCE IT HAPPENED NOVEMBER 28TH 2017. I FIND THERE WAS A RECALL FOR THE YEAR AFTER 2011. I CAN NOT BELIEVE MY SAFETY WAS IN JEOPARDY AND I AM RESPONSIBLE FOR PAYING FOR A DEFECT THAT HAS AFFECTED MANY VEHICLES OF THE SAME YEAR. I NEED HELP.

Dec 04, 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING SERVICE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SHERIDAN FORD SALES (4001 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 999-0261) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE PULLED TO THE RIGHT AND LEFT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO TURN OFF THE IGNITION, WAIT A FEW MOMENTS, AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, BUT DISCOVERED THAT THE STEERING WAS ELECTRIC. SEVERAL MONTHS LATER, WHILE DRIVING OUT OF THE DRIVEWAY, THE VEHICLE BEGAN TO BOUNCE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TURNED INWARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S HOME AND, WHILE INSPECTING THE FRONT WHEELS, SHE NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Aug 18, 2017

+ 3 more complaints for this component

EXTERIOR LIGHTING

8 complaints

Low beam headlights are so dim I can only see maybe 5' in front of me.

Dec 13, 2023

TAIL LIGHTS DO NOT TURN ON WHEN DAYLIGHT RUNNING LIGHTS ARE ON. PER OWNER'S MANUAL THERE ARE 3 POSITIONS (OFF, PARKING, LOW BEAMS). THE DRL IS ON WHEN: THE IGNITION IS ON, THE HEADLAMP CONTROL IS NOT IN THE LOW BEAM POSITION, AND THE TRASMISSION IS IN OUT OF THE PARK POSITION. THE WARNING IN THE MANUAL STATES: "ALWAYS REMEMBER TO TURN ON YOUR HEADLAMP AT DUSK OR DURING INCLEMENT WEATHER. THE DRL SYSTEM DOES NOT ACTIVATE THE TAIL LAMPS AND GENERALLY MAY NOT PROVIDE ADEQUETE LIGHTING DURING THESE CONDITIONS DURING THESE CONDITIONS. FAILURE TO ACTIVATE YOUR HEADLAMPS UNDER THESE CONDITIONS MAY RESULT IN A COLLISION." I NOTICED A HEALTHY, ALERT, DRIVER OF THE FORD FUSION FORGETTING TO TURN ON THE HEADLAMP TO LOW BEAM. HE SAID THEY WERE ON, BUT IN FACT THE DRL WAS ON, BECAUSE IF THE LOW BEAM IS NOT ON, THE DRL IS USUALLY ON. WHEN DRIVING, WE NOTICED MANY FUSION MOVING CARS AT NIGHT TIME WITHOUT THEIR TAIL LIGHTS ON. WE BELIEVE IT IS BECAUSE THE DRL COMES ON AUTOMATICALLY AND PEOPLE FORGET TO TURN THEIR LOW BEAM LIGHTS ON BECAUSE THE DRL MAKES IT SEEM LIKE LOW BEAM IS ALREADY ON. I NOTICED THIS SEVERAL MONTHS AGO WHEN WE WERE ALMOST REAR-ENDED AND I DISCOVERED THE LOW BEAMS WERE NOT ON (BUT THE DRL WAS ON). SEE ATTACHED OWNER MANUAL. PER OWNER MANUAL, THIS IS BY DESIGN. REPAIR IS NOT NEEDED. WE TOOK THIS TO A MECHANIC WHO ADVISED IS A DESIGN ISSUE AND NOT A REPAIR ISSUE. WE CONTACTED THE MANUFACTURER WHO STATED TO CONTACT THE DEALER.

Aug 18, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 10 MPH WITH THE DAYTIME RUNNING LIGHTS ENGAGED, THE TAILLIGHTS WERE NOT ILLUMINATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO LOCAL DEALER. THE FAILURE MILEAGE WAS 120,000.

Aug 14, 2020

HEADLIGHT LOW BEAM PROJECTOR BEAMS HAVE BECOME HAZY AND CLOUDY. HEADLAMPS HAVE REDUCED BRIGHTNESS AND DECREASED VISIBILITY. MANY TIMES I CAN'T EVEN TELL THEY ARE ON IN THE EVENING AND THEY APPEAR DIM ON THE ROAD.

Jul 05, 2018

TAIL LIGHTS ARE TOO HOT CAUSING BURNING OF TAIL LIGHT SOCKETS, EXPLODING BULBS AND MELTING OF TAIL LIGHT ASSEMBLY. TOXIC FUMES ARE BEING GENERATED BY THE MELTING PLASTIC. THE TAIL LIGHT/HEAD LIGHTS WERE ON AND WE WERE IN HEAVY TRAFFIC. WHILE DRIVING WE SMELLED BURNING PLASTIC. UPON INSPECTION I FOUND THAT THE RIGHT TAIL LIGHT BULB WAS BURNED AND MELTED INTO THE TAIL LIGHT ASSEMBLY, THE LIGHT SOCKET WAS BLACK FROM BURNING. NOW THERE IS NO WAY TO SECURE THE TAIL LIGHT BULB INTO THE TAIL LIGHT ASSEMBLY DUE TO THE MELTED PLASTIC. SEE PHOTOS.

Mar 18, 2016

+ 3 more complaints for this component

STEERING,TRACTION CONTROL SYSTEM

8 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault and Service Advancetrac messages were displayed, and the traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Dec 01, 2023

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering default warning light would illuminate. In order to turn off the warning light, the contact had to turn off and then restart the vehicle. The failure occurred intermittently however, the failure persisted with the power steering assist default warning light remaining illuminated, with the service advancetrac and traction control warning lights illuminated. The contact took the vehicle to the dealer who diagnosed that there was an internal failure in the power steering module. The contact was informed that the steering gear needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000.

Nov 30, 2022

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,784.

Sep 19, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.

Feb 29, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCED TRACKING AND THE POWER STEERING WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, AN UNKNOWN TIRE WAS FLAT AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Nov 25, 2015

+ 3 more complaints for this component

TIRES

8 complaints

While driving 45mph on a smooth road, the tire sidewall blew out. Tire torn in several places. No sign of any contributing damage that could have caused the problem, nor was there a pothole or road debris. Tires are from 2019, and had 25,000 miles of use.

Jun 09, 2022

TIRE VALVES ALL STARTED GIVING ME PROBLEMS. I WOULD WAKE UP TO FLAT TIRES EVERY MORNING. WHEN I WOULD FIX ONE, THE OTHER WOULD START LEAKING AIR AS WELL. I HAD TO CHANGE ALL FOUR OF THEM BECAUSE COINCIDENTALLY THEY WERE ALL LEAKING AIR. THE STAFF AT THE DEALERSHIP WERE ALSO TRYING TO BLAME ME SAYING THAT I MUST'VE HIT SOMETHING. IT'S NOT ME, IT'S THE CAR. *TR

Jan 08, 2013

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH MICHELIN ENERGY SAVER A/S GREEN X TIRES, SIZE 225/50/17. THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED NUMEROUS CRACKS AND WERE COMPLETELY DRY ROTTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE NOT UNDER WARRANTY. THE FOUR TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.

Sep 04, 2012

TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWIATING A REPLY. THE FAILURE MILEAGE ON THE TIRES WAS 17,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 35,100. THE VIN WAS UNAVAILABLE. UPDATED 7/23/12 *CN MICHELIN REFUSED TO ADJUST THE DEFECTIVE TIRES UNDER WORKMANSHIP AND MATERIAL WARRANTY. THEY REFERRED TO DEFECT AS COSMETIC CRACKING

May 17, 2012

TL* THE CONTACT OWNS MICHELIN ENERGY SAVER TIRES, SIZE P225/50/R17, THAT WERE EQUIPPED ON A 2010 FORD FUSION. WHILE EXAMINING THE TIRES, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE EXPERIENCING DRY ROT AROUND THE SIDEWALL. THE TIRES HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 28,000.

May 08, 2012

+ 3 more complaints for this component

LATCHES/LOCKS/LINKAGES

8 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH FAILED TO OPEN AND THE INTERIOR DOOR LATCH DETACHED FROM THE DOOR. THE CONTACT CALLED COLONIAL FORD (126 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Dec 18, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO UNLOCK THE VEHICLE, THE DOORS FAILED TO UNLOCK PROPERLY. THE CONTACT HAD TO REACH OUT THE WINDOWS AND USE THE EXTERIOR DOOR HANDLES TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Sep 19, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HOOD LATCH WAS NOT CLOSING ALL THE WAY. THE CONTACT NOTICED IT THREE MONTHS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Dec 01, 2015

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR FRONT DRIVER SIDE DOOR LATCH FRACTURED AND FAILED TO OPEN THE DOOR. THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT PURCHASED AND INSTALLED A NEW DOOR LATCH; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER ON THE SAME INTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Jul 16, 2015

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED SHE WAS UNABLE TO UNLOCK THE DRIVERS DOOR THE WITH THE AUTOMATIC LOCK. THE DRIVERS SIDE DOOR COULD ONLY BE OPENED BY USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING.. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,781.

Aug 13, 2012

+ 3 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

8 complaints

CAR ACCELLERATION IS SLUGGISH/WEAK AFTER CAR COMES TO COMPLETE STOP. POSES REAL DANGER WHEN ENTERING TRAFFIC, ESPECIALLY LEFT TURNS WITH ONCOMING TRAFFIC. PROBLEM HAS BEEN REPORTED BY SEVERAL OTHERS. CAUSE IS DESIGN DEFECT IN VEHICLE/BATTERY AGE COUNTER IN CAR'S COMPUTER. ONLY ALLOWS FOR ONE DIGIT. CAUSES BATTERY TO STOP WORKING PROPERLY AFTER CAR REACHES 10 YEARS OF AGE. MY CAR WAS PURCHASED IN AORIL 2010. HAD LOCAL AUTO SHOP RESET COUNTER TO "0". (CAR HAS ONLY 77,000 MILES) NOW FUNCTIONS AS INTENDED. COPY OF REPAIR INVOICE ATTACHED. I WILL SEND COPY TO FORD MOTOR COMPANY RQUESTING REIMBURSEMENT AFTER FILING REPORT HERE.

Mar 19, 2020

MY 2010 FORD FUSION HAD THE SERVICE POWER STEERING LIGHT COME ON WHILE DRIVING DOWN THE HIGHWAY, AND THEN THE POWER STEERING WENT OUT AND THE SERVICE ADVANCETRAC CAME ON. I CALLED THE DEALERSHIP AND EVEN THOUGH MY CAR HAS TWO OPEN RECALLS FOR AIRBAGS AND FUEL TANK, ALONG WITH AN EXTENDED ONE ON MY THROTTLE BODY, THEY CAN'T GET MY CAR IN UNTIL NEXT MONTH. I'VE TRIED DISCONNECTING THE BATTERY TERMINALS, AND REPLACED THE BATTERY IN HOPES THAT IT WOULD RESET THE COMPUTER AS THE CAR DOES NOT HAVE A POWER STEERING PUMP AND IS CONTROLLED BY A COMPUTER CHIP.

Oct 14, 2019

WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR

Jul 22, 2014

WHILE DRIVING AT 65 MPH THE ENGINE DROPS TO IDLE. YOU HAVE TO PULL OVER ON THE SHOULDER AND RESTART THE CAR. *TR

May 22, 2014

WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR LOST ALL RESPONSE TO THE ACCELERATOR, PRESSING ON THE GAS DID NOT ACCELERATE THE CAR. PULLED OVER TO THE SIDE AND CAR RAN A ROUGH. TURNED THE CAR OFF, WAITED ABOUT A MINUTE AND RESTARTED. CAR RESTARTED FINE AND DROVE FINE AFTER THAT FOR THE REST OF THE TRIP. MY WIFE DROVE THE CAR THE NEXT DAY AND HAD THE SAME THING HAPPEN WHILE SHE WAS ON THE HIGHWAY. SHE SAW THE CHECK ENGINE LIGHT COME ON (I DON'T RECALL IT COMING ON, BUT MAY HAVE JUST MISSED IT). *TR

Aug 18, 2013

+ 3 more complaints for this component

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

8 complaints

IT HAS BEEN DISCOVERED THAT IN MANY IF NOT ALL FMC 4 DOOR SEDAN HYBRIDS WITH THE 2.5 LITER ENGINE AND NICKLE METAL HYDRIDE BATTERIES, OEM SOFTWARE STARTS TO DRASTICALLY REDUCE ELECTRIC VEHICLE OPERATION SOMETIME AFTER THE HYBRID WARRANTY EXPIRES. THE EFFECT OF THIS IS THE CAR'S ACCELERATION AND FUEL EFFICIENCY IS DRASTICALLY REDUCED AND AUTOMATIC PERIODIC BATTERY RE-CONDITIONING CEASES. THE CAR ESSENTIALLY CEASES TO FUNCTION AS A HYBRID AND THE ENGINE RUNS ALL THE TIME EXCEPT WHEN AT A STANDSTILL. UP TO 70,000 VEHICLES MAY BE AFFECTED. IT HAS BEEN FOUND THAT THIS ID CONTROLLED BY A BATTERY AGE FEATURE IN THE SOFTWARE. RESETTING THIS AGE TO ANY LOWER VALUE RESTORES COMPLETELY NORMAL HYBRID BEHAVIOR AND PERFORMANCE. FMC HAS REFUSED TO DO THIS INSTEAD QUOTING BATTERY REPLACEMENT FOR $8,000 AS THE SOLUTION. D.O. E. TESTS MANY YEARS AGO SHOWED ROBUST PERFORMANCE OF THE BATTERY OUT TO 160,000 MILES IN ACCELERATED TESTING. THE FIX IS A TEN MINUTE SOFTWARE BATTERY AGE CHANGE THAT FMC REFUSES TO DO. THE REDUCED ACCELERATION IS A SAFETY ISSUE AS THE ATKINSON CYCLE ENGINE WAS NOT DESIGNED TO BE UNASSISTED BY THE BATTERY AND HAS VERY SLOW POWER ACCELERATION WITHOUT IT.

Feb 24, 2020

COMPUTER CONTROLLING THROTTLE SHUTS ENGINE OFF AT HIGHWAY SPEEDS. NO POWER TO CONTROL VEHICLE.

Jan 06, 2016

LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.

Nov 13, 2015

MY 2010 FORD FUSION SE V6 FLEX FUEL HAS QUIT ABOUT SIX TIMES OVER THE PAST TEN DAYS. THE FIRST DISTRESSING INCIDENT OCCURRED ABOUT 9 P.M. ON AN ISOLATED COUNTY ROAD WITH MY 4-YEAR-OLD GRANDSON IN THE CAR. WE WERE TRAVELING ABOUT 50 MPH WHEN WITHOUT WARNING THE CAR STALLED & SEEMED TO LOSE POWER IN THE MIDDLE OF THE ROAD. THE CAR QUIT PULLING, A WRENCH INDICATOR LIGHT LIT UP ON THE DASH, THEN STARTING BUCKING & IDLING ERRATICALLY. I PULLED ONTO THE SHOULDER & TURNED OFF THE KEY. I RETRIED THE IGNITION & CAR RESTARTED. AFTER MAKING SURE IT WOULD CONTINUE TO RUN, I PULLED BACK OUT & CONTINUED HOME. THE FORD DEALERSHIP HAD JUST CHECKED THIS CAR 3 WKS BEFORE FOR "FUEL INLET LIGHT" ISSUE. TOLD THAT THE NECK OF THE GAS LINE LEAKS AIR/WATER (CAR WAS DESIGNED/SOLD W/OUT A GAS CAP WHICH CAUSES THAT LIGHT & CHECK ENGINE TO LIGHT UP). WE BELIEVED THAT THIS WAS THE CAUSE OF PROBLEM, ONCE AGAIN, OR PERHAPS I HAD GOTTEN SOME BAD GAS. WE HAD BEEN TO TOWN, ADDED FUEL CLEANER, FILLED THE TANK & HAD NO PROBLEMS WITH IT. THEN MY MOTHER-IN-LAW PASSED AWAY TWO DAYS LATER & THE CAR QUIT OUT OF STATE ON A BUSY INTERSTATE HWY! WE ALMOST DIDN'T GET IT OUT OF THE ROAD & ACTED LIKE IT WAS NOT GOING TO RESTART THAT TIME. LATEST EPISODE WAS ON THE WAY HOME FROM FUNERAL (ABT 40 MLS AWAY), IT QUIT AGAIN AT 11 P.M. THAT NIGHT. NOW WE'VE BEEN INFORMED THAT THROTTLE BODY IS GOING OUT. THIS IS NOT ONLY OUTRAGEOUS FOR MILEAGE ON IT, BUT INCREDIBLY HAZARDOUS TO ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD! GIVEN THE SHEAR NUMBER OF RECORDED COMPLAINTS/INCIDENTS (FOR THE SAME PROBLEM) SEEN HERE AS WELL AS IN RESEARCHING ONLINE, FORD SHOULD RECALL THESE VEHICLES BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I HAVE BEEN A FAITHFUL FORD CUSTOMER ALL MY LIFE, BUT I AM THINKING OF TRADING IT IN ON ANOTHER MAKE & MODEL ALTOGETHER! I HAVE JUST ABOUT LOST FAITH AND TRUST IN FORD MOTOR COMPANY. *TR

Nov 03, 2013

VEHICLE STALLED OUT AT AN INTERSECTION, CHECK ENGINE LIGHT AND OTHER DASH INDICATORS CAME ON. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE TOWED TO OUR LOCAL DEALERSHIP. DEALERSHIP ADVISED THIS MORNING THAT THE NECESSARY PART, AN ELECTRONIC THROTTLE BODY, IS ON BACK-ORDER NATIONWIDE AND DID NOT EXPECT TO HAVE THE PART AVAILABLE FOR INSTALLATION UNTIL THE WEEK OF 7/8 AT THE EARLIEST AND THAT IT WAS NOT COVERED UNDER THE WARRANTY, THUS COSTING APPROXIMATELY $500.00. A QUICK GOOGLE SEARCH INDICATES THAT NHTSA HAS LAUNCHED A PROBE INTO THIS ISSUE. *TR .

Jun 28, 2013

+ 3 more complaints for this component

UNKNOWN OR OTHER,SERVICE BRAKES

6 complaints

Brakes are spongy and need to be pumped to stop vehicle in a timely manner. Brake fluid flush, brake pads and rotors did not solve the problem. The 2010 Ford Fusion SE has a recall dealing with a similar issue, but my specific VIN is not a part of the mass recall. No warning lamps or messages came on, but the brake pedal almost goes all the way to the floor to stop the vehicle. My safety and another cars safety were at risk because my brakes do not respond quickly enough to come to a complete stop if someone drives out in front of me or if I am simply coming to a stop at a red light or parking. I will be taking my car to the nearest Ford dealership in the next 2 days to have the braking system inspected and confirmed.

May 22, 2024

The recalled item that was suppose to have been fixed malfunctioned. The ABS brake modulator had malfunctioned leaving me with pretty much no brakes. One minute I had brakes the next nothing. My car was taken to Monroe the week before for tires. They noticed nothing wrong I had also put new brake pads on. The car should of not had its brakes just go out like it did. Had I been on the highway or driving over 30 i wouldn't of been able to stop. I could of died from a recalled item that was suppose to have been fixed so i would of never ended up in the situation I was in. No brakes barely able to stop going less than 10 miles at a traffic circle. Luckily God was on my side, it wasn't busy at the intersection and I didn't have to stop. If I did I would of smacked right into the other vehicle since I didn't know my brakes weren't working correctly. They where there then nothing. Foot went right down to the floor still barely did anything to stop. Slowed the car down very very minimally. The repair shop was a nightmare. Ford of Greenwiche had my car for over a month. When they said it was fixed it wasn't. We where also charged by them for the replacement of the brake modulator which was a defect by the company that we shouldn't of been charged for. Also numerous things where done wrong by thos company and I feel that no one should ever have to go through what I did with them. The lack of care, putting the repair off, lack of organization, faulty repair-just to name a few. I would like restitution for my time and the cost of the repair for the ABS modulator. The car was taken to Monroe before ford for this problem. My boyfriend who is a licensed mechanic has stated as well that this part should not of malfunctioned this way and it should be covered by recall.

Feb 02, 2023

When driving I am having to push my break peddle to the floor in order for my breaks to finally activate and begin to slow the car down if breaks will work at all at time. This is intermittent but is happening more often and has almost causing multiple wrecks. I was told it is the Hydraulic Control Module by a multiple professionals. This is also recalled on 2010 Ford Fusion models but does not include vehicle at the moment.

Jun 28, 2022

The contact owns a 2010 Ford Fusion. The contact stated while driving at 30 MPH and approaching a stop sign, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The contact pulled into a parking lot, restarted the vehicle, and pumped the brake pedal several times for the brakes to function as needed. The contact stated that the failure recurred intermittently. The contact researched online and linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and made aware of the failure and confirmed that the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Nov 24, 2021

WHEN OPERATING MY VEHICLE IT MAKES AUDIBLE BREAKING SOUNDS. WHEN COMING TO A STOP YOU CAN HEAR THE SCREECHING OF BRAKES. IT WAS LIGHT, BUT IT SEEM'S LIKE IT'S GETTING LOUDER THOUGH. THIS HAPPENS WHEN DRIVING IN TOWN ON THE STREETS.

Feb 03, 2020

+ 1 more complaint for this component

SUSPENSION

6 complaints

Bad sub frame transmission mount. Engine shake about pop out

Apr 24, 2024

I HAVE HAD TO REPLACE MY SPRINGS ON MY CAR AFTER IT IS ONLY 9 YEARS OLD. THS DOES NOT SEEM TO BE NORMAL.

Apr 27, 2019

DRIVING AT ABOUT 15 MPH STRAIGHT AHEAD, WENT OVER A VERY SMALL BUMP, A BIG NOISE AND THE FRONT END ON THE DRIVERS SIDE SUDDENLY DROPPED. INSPECTION REVEALED THE DRIVER'S SIDE FRONT SPRING HAD RUSTED OUT AND BROKEN NEAR THE BOTTOM CAUSING THE SPRING TO SLIP OUT AND PUTTING ALL THE WEIGHT ON THE STRUT CAUSING THE FRONT END TO COLLAPSE ON THAT SIDE. TURNS OUT THE FRONT PASSENGER FRONT SPRING WAS ALSO RUSTED EXTENSIVELY AT THE BOTTOM ALTHOUGH IT HAD NOT YET BROKEN. ENDED UP HAVING TO REPLACE BOTH FRONT SPRING/STRUT ASSEMBLIES. CONCERNED THAT IF THIS HAD BROKEN AT HIGHWAY SPEEDS OR GOING AROUND A SHARP CURVE, COULD OF CAUSED THE VEHICLE TO LOSE CONTROL. THINKING THAT THIS PROBLEM WOULD BE LIMITED TO NORTHERN STATES WHERE ROAD SALT IS USED MORE HEAVILY.

Mar 11, 2017

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE JOINT AND STUB ASSEMBLY, THE AXLE BUSHING, AND THE SEAL KIT WERE REPLACED. TWO WEEKS LATER AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE JOINT AND STUB ASSEMBLY, AXLE BUSHING AND SEAL KIT FOR THE SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,862.

Mar 26, 2015

WHILE PARKED IN MY GARAGE, THE CAR MADE A VERY LOUD BANG. I LOOKED AT THE CAR TO FIND THE FRONT DRIVERS WHEEL WAY UP INTO THE FENDER WELL. I THOUGHT IT MIGHT HAVE BEEN A BROKEN BALL JOINT. ONCE THE CAR WAS LIFTED, I FOUND THE COIL SPRING HAD SNAPPED, JUST SITTING THERE!! I ALSO FOUND THAT IT HAD BEEN BROKEN IN TWO SPOTS AS ON ONE BREAK IT WAS RUSTED AND THE NEW BREAK WAS FRESH. MY FAMILY DRIVES THE CAR A LOT AND I AM SO THANKFUL THAT IT HAPPENED IN MY GARAGE, WE COULD HAVE BEEN KILLED!! I AM OFF NOW TO SEE HOW MUCH THIS IS GOING TO SET ME BACK. I THINK THIS IS A SAFETY ISSUE THAT FORD SHOULD ADDRESS AND THAT OTHERS SHOULD KNOW ABOUT. *TR

Nov 15, 2014

+ 1 more complaint for this component

ELECTRICAL SYSTEM,SERVICE BRAKES

6 complaints

In regards to this particular issue surrounding the 2010 Fusion: https://www.vehiclehistory.com/articles/2010-ford-fusion-abs-module-recalls-explained My VIN: [XXX] The recall involves replacing the hydraulic control unit to fully restore the function of the ABS for Fusion assembled up to July of 2009. Mine has the exact issue specified, assembled in the exact same plant in Mexico, but was confirmed to be assembled in April 2010. Because of this my Fusion was excluded from the benefits of a free recall service, and the dealership was charging me $2,836 for the ABS module, hydraulic control unit & labor combined. I've since already purchased the two parts & I'm waiting on the labor to be conducted. Is there any way you guys can work with Ford to expand the recall? I'd LOVE to be reimbursed for this. It seems like an oversight by Ford, and it seems unfair that I have to drop nearly $3,000 on the exact same issue that's free for so many others. I can't stress enough, the issue mentioned in that article is the exact issue I've had, and it was born out of the same plant. Thank you so much for your time! My phone number is [XXX] if you'd like to speak there; you're always welcome to leave a voice if need be. : ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jun 20, 2023

The car has multiple warning lights come on, including "Check Brake System" "Service Advancetrac" and "ABS". The car still brakes but only with much more force and brakes much more slowly. At first it was intermittent but now is stuck in this form. Ford has done a recall for my model (19S54) but my car was built 5 months after the last ones. It was manufactured in the same factory. Based on research, the fix seems to be replacing the ABS module and flushing out the brake fluid. I hope that the recall will eventually extend to later-built cars like my own.

Dec 02, 2022

I was driving my 2010 Ford Fusion Hybrid and as I was approaching a red signal light I applied pressure to my brakes and seen my dash alert me of my ABS system failing and my advanced Trac needs to be serviced due to my brakes not working properly I was almost involved in a serious collision. i had to pull on my e brakes to prevent injury, in result off I pulled off into the nearest lot and called a tow truck to take me and my vehicle to the dealership I was given a crazy repair charge and i was doing some research and i seen a recall for this issue, however i was advised that my VIN does not have any recalls. This is unsafe and needs to be addressed.

Apr 22, 2022

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE BRAKE MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. HALEY FORD RICHMOND LOCATED AT 10724 JEFFERSON DAVIS HWY, RICHMOND VA 23237 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

Dec 10, 2020

I STARTED MY CAR UP AND THE BRAKE , BRAKE LIGHT,ABS,AND TRACTION CONTROL LIGHT CAME ON AND EV DON'T TURN ON,NO BACK UP CAMERA

Nov 15, 2020

+ 1 more complaint for this component

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

6 complaints

WHEN DRIVING STEERING INTERMITTENTLY HAS GONE OUT WITH 'POWER STEERING ASSIST FAULT' APPEARING ON THE SCREEN, USUALLY RESTARTING THE CAR WOULD FIX IT. NOW GOING TO WORK CAR DIDN'T HAVE POWER STEERING, AFTER RESTARTING ADVANCETRAC CAME ON AS WELL AND NOW POWER STEERING ASSIST FAULT IS ON PERMANENTLY

Sep 07, 2020

I WAS DRIVING MY 2010 FORD FUSION SE ON A HIGHWAY AND SUDDENLY THE STEERING WHEEL LOCKED UP AND BECAME EXTREMELY DIFFICULT TO TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO TURN INTO A LOCAL SHOPPING MALL. AN ALERT POPPED UP IN THE DASH THAT SAID SERVICE ELECTRICAL POWER STEERING. I CALLED MY LOCAL FORD SERVICE COMPANY AND THE SERVICE TECHNICIAN EXPLAINED THAT THIS WAS A RECALL ON THE RACK AND PINION/ STEERING GEAR FOR MY CAR MODEL. HE EXPLAINED TO ME THAT THIS WAS A RECALL AND UNFORTUNATELY A COMMON ISSUE WITH THE VEHICLE I HAD. HOWEVER, I FOUND OUT THAT MY VIN WAS NOT INCLUDED IN THIS RECALL, AND WAS INFORMED THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. I CALLED THE FORD COMPANY AND EXPLAINED TO THEM THE ISSUE THINKING THAT THEY WOULD SIMPLY ADD MY VEHICLE AND I WAS TOLD THAT MY VIN WASN'T INCLUDED. I EXPLAINED TO THEM HOW THEY COULD CALL MY LOCAL DEALERSHIP WHERE MY CAR WAS BEING REPAIRED TO CONFIRM WHAT I SAID WAS TRUE, HOWEVER, I WAS TOLD THEY WOULDN'T DO THAT. I ASKED TO SPEAK TO A SUPERVISOR AND THE SUPERVISOR CALLED A DAY LATER. SHE TOLD ME THAT AT THIS TIME MY CAR WOULD NOT BE ADDED TO THE RECALL. I ASKED HER HOW AND WHY THEY CAME TO THIS CONCLUSION AND SHE INFORMED ME THAT THIS WAS PROTOCOL. I ASKED HER IF THEY DID ANY RESEARCH INTO WHY MY VIN WAS NOT ADDED THE FIRST TIME, OR DOUBLE CHECKED TO SEE IF THERE WAS AN OVERSIGHT AS TO WHY MY VIN WAS NOT ADDED AND SHE TOLD ME THAT THEY DID NOT LOOK INTO MY ISSUE OR CLAIM, SHE JUST LISTENED TO THE CALL, AND CALLED ME BACK TO INFORM ME THAT AT THIS TIME THE WOULD NOT ADD MY CAR TO THE RECALL LIST. I ASKED HER WHO DECIDED TO ADD THE VEHICLES WAS IT FORD OR NHTSA AND SHE INFORMED ME SHE DID NOT KNOW. I AGAIN ASK HER HOW I CAN GET SOMEONE TO REVIEW THIS ISSUE AS THIS IS A SERIOUS RECALL AND MATTER. I EXPLAINED TO HER THAT I COULD HAVE BEEN ON THE INTERSTATE WHEN THE STEERING WENT OUT. SHE TOLD ME TO CONTACT NHTSA.

Aug 26, 2020

POWER STEERING WENT OUT AND IT SAYS SERVICE ADVANCETRAC SYSTEM & SER ICE POWER STEERING

Feb 17, 2020

I STARTED MY CAR WHEN LEAVING WORK AND RECEIVED AN ERROR THAT THE POWER STEERING FAILED. I FOLLOWED THE GUIDELINES IN THE BOOK AND TURNED OFF THE CAR FOR 30 SECONDS AND RESTARTED. ON RESTART THE ERROR RETURNED. I DROVE CAR TO MECHANIC AND HAD NO POWER STEERING. AFTER TALKING WITH MECHANIC ATTEMPTED TO LEAVE AND STILL NO POWER STEERING. ANOTHER ERROR TURNED ON PRIOR TO LEAVING THE PARKING LOT WITH ADVANCETRAC FAILURE. LEFT CAR AT MECHANIC. ERROR SOUNDS SIMILAR TO OTHER FORD AND LINCOLN CARS WITH POWER STEERING FAILURE.

Dec 10, 2019

THE POWER STEERING STOPPED WORKING & ALMOST CAUSED THE DRIVER TO HAVE AN ACCIDENT. VEHICLE WAS MOVING IN A PARKING LOT. UPON TURNING INTO A PARKING SPACE THE VEHICLE STEERING FAILED & ALMOST HIT THE CAR NEXT TO IT. A MECHANIC RAN DIAGNOSTIC & DETERMINED THE ELECTRONIC EPAS TORQUE SENSOR HAD FAILED.

Sep 03, 2019

+ 1 more complaint for this component

POWER TRAIN,UNKNOWN OR OTHER

6 complaints

MY CAR HAS A PROBLEM HANGING UP WHEN YOU ACCELERATE. THIS IS MY SECOND TRANSMISSION. FIRST ONE WENT OUT AT 41,000 AND I HAD TO GET A NEW ONE. THE CAR HAS A TOTAL OF 109,000 ON IT AND I THINK THIS TRANSMISSION IS GOING OUT. IT HANGS UP WHEN YOU ACCELERATE SO I HAVE TO BE CAREFUL ABOUT HOW I ACCELERATE .SO THAT THE GEARS WILL CHANGE. IT IS AN AUTOMATIC TRANSMISSION. IT HAS BEEN SLIPPING FOR AT LEAST THE PAST 10,000 MILES, I AM WORRIED THAT IT WILL GO OUT AGAIN. THE LAST TRANSMISSION WENT OUT IN HEAVY TRAFFIC IN DALLAS TEXAS. WE ALMOST DIED IN THAT INCIDENT. THE CAR WOULDN'T GO AND STOPPED IN THE MIDDLE OF THE INTERSECTION. I AM WORRIED THAT THE SAME THING WILL HAPPEN WITH THIS TRANSMISSION. THIS PROBLEM STARTED LAST YEAR IN EARLY PART OF 2017 AND IS ONGOING

Jun 18, 2018

WHILE DRIVING THE CAR WILL RANDOMLY STALL OUT...THE CAR WILL BEGIN BUCKING, DECELERATE, LOSE POWER, AND LIGHTS ON DASH WILL START FLASHING... RENDERING THE DRIVER PRETTY MUCH HELPLESS. THIS PROBLEM HAPPENED ON SEVERAL OCCASIONS PRIOR TO FORDS THROTTLE BODY ASSEMBLY RECALL. EACH TIME THIS HAPPENED FORD WAS UNABLE TO DETERMINE THE PROBLEM CAUSE NO DIAGNOSTIC CODES WERE PRESENT. THIS PROBLEM WILL OCCUR AND THE CAR WILL BE FINE THEN WILL REOCCUR RANDOMLY. THE RECALL WAS PERFORMED AND THE PROBLEM APPEARED TO RESOLVE ITSELF FOR 2YRS. THE CAR IS NOW HAVING THE SAME PROBLEM...I HAD THE VEHICLE TOWED TO A FORD DEALER AND AFTER 2 DAYS IN THE SHOP AGAIN NO PROBLEMS WERE FOUND BY THE TECHNICIANS. THE CAR AGAIN CONTINUES TO HAVE THE SAME PROBLEMS IMMEDIATELY AFTER PICKING UP FROM SERVICE CENTER. THE CAR HAD TO BE TOWED 250 MILES TO MY HOUSE WHERE IT NOW SITS ROTTING AWAY FOR FEAR OF DRIVING THIS VEHICLE.

May 25, 2017

TRANSMISSION SLIPPING

Aug 16, 2016

THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I WAS ABLE TO PUTTER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WHEN I RESTARTED IT, IT RAN FINE. IT GOES TO THE DEALER TODAY FOR INSPECTION, WHERE I SUSPECT I'LL GET THE SAME RESPONSE THAT MOST EVERY ONE ELSE GETS - THAT THE PROBLEM COULDN'T BE RE-PRODUCED. WHAT WILL IT TAKE TO GET A RECALL FROM FORD ABOUT THE DEFECT IN THEIR DESIGN? FATAL ACCIDENTS?? THAT'S A PRETTY HIGH PRICE TO PAY BEFORE THEY'RE FORCED TO CORRECT THEIR PRODUCT. *TR

Oct 08, 2012

TO BEGIN WITH I WAS ONLY HAVING PROBLEMS WHEN SHIFTING FROM REVERSE TO FORWARD. I TOOK MY CAR IN FOR THE RECALL AND I AM STILL HAVING PROBLEMS: MY CAR WILL JERK VIOLENTLY AND THEN SLOW DOWN TO 0. THE WRENCH LIGHT COMES ON AND SOMETIMES THE TRANSMISSION LIGHT. IT HAS HAPPENED GOING SLOW AS IN MAKING A TURN, GOING FAST, AND GOING SLOW IN A STRAIGHT PATTERN. I HAVE DOCUMENTED THE GAS BECAUSE THE SERVICE TECH SAID IT MIGHT NOT BE THE TRANSMISSION BUT SOMETHING WITH THE FUEL. IT HAPPENS ON FULL, 3/4, HALF AND A QUARTER OF A TANK, EARLY MORNING, AFTER I HAVE DRIVEN IT FOR A WHILE. YESTERDAY IT HAPPENED 4 TIMES IN 4 MILES EACH TIME I HAVE TO SHUT THE ENGINE OFF, WHICH APPARENTLY RESETS IT, BECAUSE THE LIGHTS WILL GO OFF, BUT THEN COME ON WHEN IT HAPPENS AGAIN. THIS CAR IS DANGEROUS TO DRIVE, SOMEONE IS GOING TO BE KILLED. I HAVE ADVISED MY FAMILY THAT IF I AM REAR-ENDED AND DEATH OCCURS TO SEEK LEGAL COUNCIL. THE SERVICE PEOPLE SAY THEY CAN NOT DO ANYTHING UNLESS THEY CAN GET THE CAR TO MIMIC THE PROBLEM, OR SOMETHING SHOWS UP ON THE COMPUTER. MEANWHILE THIS IS MY ONLY MEANS OF TRANSPORTATION, I ALSO USE MY CAR EVERYDAY FOR BUSINESS. THEY HAVE NOT PROVIDED ME WITH AN ALTERNATE MEANS OF TRANSPORTATION YET WANT TO KEEP MY CAR FOR 4 DAYS. PLEASE DO SOMETHING, THERE ARE COMPLAINTS ALL OVER THE INTERNET, I AM SURE YOU WOULD HAVE MORE COMPLAINTS IF PEOPLE KNEW ABOUT YOU. CAN YOU PULL FORD'S SERVICE RECORDS TO GET A MORE ACCURATE RECORD OF THE MAGNITUDE OF PROBLEMS. DO SOMETHING BEFORE SOMEONE DIES.

Aug 15, 2011

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

6 complaints

I WAS DRIVING HOME FROM WORK LAST NIGHT AND MY CAR SHUT OFF. IT SHOOK VIOLENTLY AND DECELERATED TO A STOP. I READ ONLINE ABOUT THE 13N09 CONSUMER SATISFACTION PROGRAM AND SINCE MY CAR IS EXHIBITING THE SAME SYMPTOMS I DECIDED TO LIMP INTO THE DEALER. IT APPEARS THAT FORD HAS DECIDED TO EXTEND THE WARRANTY ON THESE DEFECTIVE THROTTLE BODY PARTS BUT FOR SOME REASON MY 2010 FORD FUSION WITH A FAULTY THROTTLE BODY POSITION SENSOR IS NOT COVERED? IF IT HAS BEEN DETERMINED THAT THE PART IS DEFECTIVE IN THE FORD FUSION THEN SHOULDN'T ALL OF THEM BE COVERED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A FAULTY PART THAT JUST HAPPENS TO ALSO BE A SAFETY ISSUE. FORD NEEDS TO STEP UP AND OWN UP TO THIS ISSUE NOT PROFIT FROM IT. *TR

Nov 18, 2014

WHEN I PURCHASED THE VEHICLE AT 43,000 MILES A CHECK FUEL FILL INLET WARNING APPEARED. I MAIN TENDED THE INLET SYSTEM AND THE WARNING AND CHECK ENGINE LIGHT WOULD DISAPPEAR. AS TIME WENT ON I NOTICED THAT WHEN I WOULD MERGE ONTO A BUSY HIGHWAY, MY CAR WOULD BARELY MOVE. I HAVE COME VERY CLOSE TO DEATH AND CAUSING OTHERS INJURIES BECAUSE OF THIS. I HAD THE THROTTLE BODY CHECKED AFTER THE RECALL AND THE MECHANIC SAID THAT THE THROTTLE WASN'T THE ISSUE. A P0456 APPEARED AND THAT MEANS A SMALL EVAPORATE LEAK. I ASKED THE DEALERSHIP IF THEY PERFORMED A SMOKE TEST AND HE SAID NO. AFTER PAYING 90$ FOR A DIAGNOSTIC FEE THAT WASN'T PERFORMED ACCORDINGLY TO THE TAB BULLETIN, I BECAME VERY ANGRY AND FRUSTRATED WITH FORD. EVERY IME I SWITCH GEARS OR EVEN ACCELERATE MY CAR JERKS SO HARD THAT I HEAR WHAT IS MY ENGINE OR TRANSMISSION LOUDLY SHIFTING. THIS PAST WEEK MY CAR WON'T START. IT TAKES 15-20 SECONDS TO TURN ON. AFTER SOMEONE JUMPED THE VEHICLE WHEN I WAS STUCK AT WORK, MY CHECK ENGINE LIGHT DISAPPEARED, MY SYNC AND VOICE FEATURED DISAPPEARED, AND NOW I CAN'T EVEN CHARGE MY PHONE! ALSO, THE AIR CONDITIONER QUIT WORKING AS WELL. I FEEL AS THOUGH ALL OF THE CARS FUNCTIONS ARE DELETING THEMSELVES FROM THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE AND I CANNOT CONTINUE TO WORK BECAUSE OF IT. HOW CAN I PAY FOR AN EXPENSIVE REPAIR WHEN I CAN'T DRIVE TO MAKE THE MONEY? I TAKE VERY GOOD CARE OF THE VEHICLE AND DO NOT FEEL FINANCIALLY RESPONSIBLE FOR THIS POORLY MANUFACTURED CAR. THEY NEED TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE GETS HURT OR EVEN SOMETHING WORSE. *TR

Jul 22, 2014

ONGOING ISSUE WITH ACCELERATION DEVELOPED INTO A MALFUNCTION IN THE THROTTLE BODY. I HAD NOTICED INTERMITTENT STUTTERS DURING ACCELERATION AND DECELERATION. THIS TIME, THE CAR LOST POWER TO ACCELERATE, VIBRATED VIOLENTLY, AND FORCED ME TO PULL OVER FOR FEAR OF CAUSING AN ACCIDENT. NOW IT IS RECURRING AND ALTHOUGH THE CODE ERASES AND IT SEEMS TO BE FINE, IT WILL SUDDENLY FAIL TO OPERATE PROPERLY AND CAUSE ME TO CUT OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. *TR

Sep 11, 2013

DRIVING TO WORK ON A BUSY HIGHWAY, GOING APPROXIMATELY 62 MILES PER HOUR, WHEN MY CAR JUST STARTED TO DIE. I WENT FROM 62 MILES PER HOUR, DOWN TO ABOUT 5 MILES PER HOUR IN A FEW SECONDS, MY WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT WERE ON, I CANNOT BELIEVE THAT I WAS NOT REAR ENDED OR THAT I WAS NOT THE CAUSE OF AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AS BEST I COULD, TURNED THE CAR OFF. WHEN I RESTARTED IT AND TRIED TO MOVE, IT CHUGGED AND THERE WAS NOT ANY POWER. I SAT FOR ABOUT 15 MINUTES, AND TRIED AGAIN, I WAS ABLE TO GET ANOTHER COUPLE OF MILES TO WORK. I TOOK MY CAR TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE THROTTLE BODY, THE COST IS $425.00 PLUS TAX TO FIX, MADE ME SICK. AFTER SEEING ALL OF THE COMPLAINTS ABOUT THIS, I CANNOT BELIEVE THAT THE THROTTLE BODY IS NOT A RECALL ITEM, IT IS TRULY A SAFETY CONCERN. MY CAR IS A 2010 FUSION, I HAD TO SPEND $325.00 AT 30,000 MILES FOR NEW ROTORS, SO THIS REALLY IS UPSETTING. *TR

Sep 11, 2013

WHILE DRIVING ON I-85 SOUTH APPROXIMATELY 50-60 MPH IN MODERATELY HEAVY TRAFFIC, BETWEEN EXITS 27 AND 26, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED DECELERATING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED (AT THE RAMP FOR EXIT 26), THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE BATTERY LIGHT APPEARED, THEN THE OIL LAMP APPEARED AND THE CAR SHUT OFF COMPLETELY. I WAS TOWED AN HOUR LATER TO KEITH HAWTHORNE FORD IN BELMONT. ON MONDAY, JULY 29, 2013, THE SERVICE MANAGER, STATED THAT THE THROTTLE BODY HAD FAILED; WHEN THEY HOOKED-UP THE CAR TO THE TESTING MACHINE, IT DID NOT SHOW ANY CODES. THEY REPLACED THE FAILED THROTTLE BODY, I PAID FOR REPAIRS AND HAVE THE FAILED THROTTLE BODY IN MY POSSESSION. *TR

Jul 30, 2013

+ 1 more complaint for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

6 complaints

I WAS DRIVING AT A LOW SPEED OF APPROXIMATELY 20-25 MPH BEHIND A LARGE TRUCK. TRUCK PULLED OVER TO LET PEOPLE PASS, AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED AND THE SPEED DROPPED TO 5MPH AND DID NOT RESPOND TO ACCELERATOR PEDAL. AN "ORANGE WRENCH, REPAIR NEEDED" INDICATOR LIGHT WAS ON AS I COASTED OFF ROAD AND TURNED OFF IGNITION. WAITED 10 MINUTES, RESTARTED CAR AND DROVE HOME WITHOUT INCIDENT. THERE WAS ALSO ANOTHER INCIDENT THAT SEEMED INSIGNIFICANT AT THE TIME: ABOUT 2 MONTHS AGO, WHEN ACCELERATING TO GO UP A HILL, THE CAR DID NOT RESPOND AND CRAWLED EXTREMELY SLOW UPHILL, BUT WAS OK WHEN BACK ON FLAT GROUND. RECENTLY RECEIVED LETTER FROM FORD ABOUT A RECALL REPAIR FOR PROBLEM WITH THROTTLE BODY,CAUSING CAR TO LOSE POWER, AND TO BRING IT IN FOR A CALIBRATION UPGRADE. UPGRADE IS TO GIVE SLIGHTLY MORE POWER IF YOU SHOULD HAVE PROBLEM, BUT DOES NOT CORRECT PROBLEM SINCE NOT ALL CARS WILL EXPERIENCE LOSS OF POWER. WENT TO DEALER AFTER I HAD LOST POWER, ASKING FOR REPLACEMENT OF THROTTLE BODY SINCE I HAD AN "INCIDENT" AS DESCRIBED IN RECALL. THEY ONLY DID A CALIBRATION UPGRADE SINCE THEY COULD "NOT DUPLICATE THE PROBLEM" AT REPAIR SHOP.COMPUTER DIAGNOSTICS DID NOT RECORD A PROBLEM WITH THROTTLE BODY. SAID "NO CODES IN PCM. RE-FLASHED PCM, RETURN TO CUSTOMER". THE INCIDENT THAT HAPPENED TO ME WAS REAL, AND POTENTIALLY VERY DANGEROUS. HAD I BEEN OUT ON THE BUSY HIGHWAY, IT COULD HAVE BEEN FATAL. I FEEL THAT IF FORD KNOWS THERE IS A PROBLEM AND REFUSES TO CORRECT IT WHEN A PROBLEM IS REPORTED, THEY ARE BEING NEGLIGENT. I WANTED TO SOMEHOW DOCUMENT WHAT HAPPENED TO ME, SINCE I FEEL THE CAR IS UNSAFE TO DRIVE, AND THIS PROBLEM WILL LIKELY HAPPEN AGAIN.FORD KNOWS ABOUT THE PROBLEM, BUT IF THEY CAN'T TRUST WHAT IS BEING REPORTED BY A CUSTOMER,THE SAFETY OF ANYONE WHO OWNS ONE OF THESE CARS IS BEING COMPROMISED. THIS IS A VERY DANGEROUS ISSUE. *TR

Jun 24, 2014

WHILE MERGING ONTO THE INTERSTATE, THE CAR'S ACCELERATION STOPPED AND THE CAR WOULD NOT ACCELERATE, FOUND OUT THE THROTTLE BODY WAS FAILING. *TR

Oct 05, 2013

WHILE DRIVING DOWN THE ROAD, THE CAR WILL SUDDENLY JERK AND THE CHECK ENGINE (WRENCH) LIGHT WILL COME ON AND I WILL IMMEDIATELY LOSE ALL ABILITY TO ACCELERATE. AFTER PULLING THE CAR OVER AND PUTTING THE CAR IN PARK, THE CAR BEGINS TO SHAKE UNTIL I TURN OFF THE CAR. WHEN I TURN THE CAR BACK ON, IT TAKES A MINUTE TO TURN OVER AND THEN DRIVES FINE UNTIL IT HAPPENS AGAIN.

Sep 22, 2013

AFTER STOPPING AT BANK, CAR WENT INTO CREEP MODE AFTER LESS THAN A BLOCK. RESTARTED AND DROVE HOME. NINE DAYS LATER THE SAME THING OCCURRED. DROVE TO MECHANIC NEXT DAY OK. NEEDS THROTTLE BODY FOR $440.00. FORD APPARENTLY NOT WILLING TO FIX ALTHOUGH THEY'VE HAD THIS PROBLEM FOR YEARS. REPLACED IGNITION COIL A FEW WEEKS EARLIER FOR $330.00. SAME MO WITH FORD. *TR

Jul 24, 2013

1.WAS IN SLOW LANE, VEHICLE SLOWED DOWN SUDDENLY. TURNED OFF ENGINE AND STARTED IT AGAIN 2. MAY 1? WAS ON RESIDENTIAL STREET ( 30 MPH. VEHICLE SLOWED DOWN SUDDENLY AND THEN STARTED SHAKING. TURNED OFF ENGINE AND STARTED IT AGAIN 3.MAY 15 WAS DRIVING 55 MPH ON BUSY CURVY STREET IN FAST LANE. WRENCH LIGHT CAME ON AND SLOWED SUDDENLY, TURNED ON FLASHERS. .MOVED TO THE EXTREME RIGHT HAND SIDE. NEARLY GOT HIT BY SPEEDING CAR IN THE RIGHT LANE AS THERE WAS A NARROW SHOULDER. 4. MAY 30, MY HUSBAND WAS DRIVING IN THE SLOW LANE OF FREEWAY. WRENCH LIGHT CAME ON, I PUT ON THE FLASHERS, AND CAR SLOWED SUDDENLY. HE WAS ABLE TO GET OUT OF TRAFFIC. TURNED OFF ENGINE AND TURNED IT BACK ON AGAIN 5. JUNE 24, 2013. MY HUSBAND WAS DRIVING 65 IN THE FAST LANE OF BUSY HWY 99. WRENCH LIGHT CAME ON, AND VEHICLE SUDDENLY SLOWED DOWN. I PUT ON FLASHERS. HE MANEUVERED TO THE SLOW LANE, WHERE SPEEDING SEMI TRUCK HONKED AT US AND NEARLY HIT US. 6 JUNE 28,2013 I WAS DRIVING ON A RESIDENTIAL STREET AT 35 MPH WHEN WRENCH CAME ON, AND VEHICLE I SUDDENLY SLOWED DOWN AND I MOVED TO THE SIDE OF THE STREET., TURNED OFF THE ENGINE, AND RESTARTED THE CAR. WHY IS ALL THE INFORMATION ABOUT THE CAUSE OF THE ERROR CODE (WRENCH) ERASED WHEN CAR IS TURNED OFF?????? *TR

Jun 30, 2013

+ 1 more complaint for this component

STEERING,UNKNOWN OR OTHER

5 complaints

Unknown

Apr 09, 2023

ON THE WAY TO WORK, I SUDDENLY GOT 2 ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING". I WAS WORRIED, BUT STEERING FELT OK TO ME AT THE TIME, I DECIDED TO GO BACK HOME... I LEFT CAR IN MIDDLE OF STREET WITH HAZARDS, I TURNED THE CAR OFF, THEN BACK ON TO SEE IF ERRORS WOULD CLEAR. AFTER IT STARTED THIS TIME, THE POWER STEERING WAS COMPLETELY OFF, NEW ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWERSTEERING NOW". CAR IS NOW STUCK, AND UNABLE TO BE SAFELY DRIVEN. IT TOOK ME 5 MINUTES TO GET THE CAR INTO OUR PARKING SPOT. STEERING WHEEL IS BARELY ABLE TO BE TURNED WITH EXTREME FORCE. I'M DISGUSTED TO SEE THAT MANY, MANY OTHER COMPLAINS HAVE BEEN REPORTED FOR 2010 FORD FUSION WITH THE SAME EXACT ISSUES, SOME RESULTING IN SERIOUS CAR CRASHES AND OTHER INJURIES, AND NO RECALL. IT IS INSANE TO ME THAT THERE IS NO RECALL ON THIS CAR. I HAVE NO CLUE WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED ALONG TO WORK ON THE BELTWAY, AS MY LIFE WOULD HAVE CERTAINLY BEEN IN DANGER IF THIS LOCKED WHILE I WAS DRIVING. I'VE DRIVEN CARS WITH NO POWER STEERING BEFORE, BUT THIS STEERING WHEEL IS COMPLETELY LOCKED, I HAVE NO CLUE HOW I AM GOING TO GET IT TO THE DEALER WITHOUT TOWING COSTS.

Jan 11, 2021

THE STEERING RACK IS VERY LOOSE AND DANGEROUS- THERE IS A RECALL ON THE NEWER MODELS WITH THE SAME RACK - THIS IS WAY MORE DANGEROUS THAN AN AIR BAG THAT"MAY" DEPLOY - THIS IS DANGEROUS ALL THE TIME .

Jan 08, 2020

POWER STEERING WILL STOP WORKING WHILE DRIVING. I READ OR SAW THAT OTHER YEARS HAD BEEN RECALLED BUT NOT THE 2010 MODEL.

Aug 11, 2019

POWER STEERING ASSIST FAULT MESSAGE IN THE MESSAGE CENTER WHEN BACKING OUT OF DRIVEWAY ON TO THE ROAD. POWER STEERING FAILED BUT WAS ABLE TO PULL BACK INTO DRIVEWAY. TURNED CAR OFF AND RETURNED LATER AND THE ERROR WAS GONE WHEN RESTARTED THE CAR. HAS HAPPENED TWICE SINCE 11/25/2017. ALSO WHILE DRIVING SERVICE ADVANCETRAC MESSAGE APPEARED. THIS WAS BEFORE THE SECOND POWER STEERING ASSIST FAULT MESSAGE OCCURRED. TOOK TO THE FORD DEALER TODAY BUT SINCE THE CODES WERE GONE FROM THE MESSAGE CENTER THEY COULD NOT DIAGNOSE THE PROBLEM. TOLD TO DRIVE THE CAR BACK TO DEALER IF THE MESSAGE HAPPENED AGAIN BUT IF I HAVE NO POWER STEERING THIS IS ALMOST IMPOSSIBLE.

Dec 13, 2017

STEERING,ENGINE

5 complaints

WHILE DRIVING, THE "SERVICE POWER STEERING SOON" NOTICE CAME ON THE DASH. MY HUSBAND PULLED INTO A PARKING LOT AND TURNED THE CAR OFF. WE WAITED ABOUT 5 MINUTES AND TURNED THE CAR BACK ON. THE DASH THEN SAID "SERVICE POWER STEERING NOW" AND THERE WAS NO POWER STEERING. HE WAS ABLE TO GET US HOME BY GOING SLOWLY AND AVOIDING ROADS WITH SHARP TURNS. AT THE SAME TIME THAT THE POWER STEERING WOULD NOT ENGAGE, THE ENGINE BEGAN ACTING STRANGE TOO. IT WOULD REV UP HIGH UNLESS YOUR FOOT WAS ACTIVELY PRESSING ON THE GAS PEDAL OR IF YOU WERE GOING SLOW ENOUGH (20 MPH) FOR THE EV MODE TO OVERRIDE THE GAS ENGINE. IF I WAS ALONE IN THE VEHICLE, I WOULD HAVE GOTTEN IN AN ACCIDENT AS I AM NOT PHYSICALLY STRONG ENOUGH TO TURN THE STEERING WHEEL WITHOUT POWER STEERING. THE CAR IS NOW SITTING OUTSIDE MY HOME, WAITING TO BE TAKEN TO THE SHOP.

Nov 30, 2020

AFTER A THROTTLE BODY REPLACEMENT , MY POWER STEERING RACK WENT OUT NOW ITS VERY HARD TO TURN

Feb 28, 2020

2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVING AT THE POSTED SPEED OF 70 MPH WHEN THE PULLEY AND BOLT SHEERED OFF. HER CAR WAS NEARLY STRUCK FROM BEHIND BY SEVERAL VEHICLES AS WELL AS NOT BEING ABLE TO STEER THE CAR HERSELF. LOOKING AT FORD FUSION BLOGS, THIS APPEARS TO BE A COMMON PROBLEM THAT FORD HAS NOT FIXED IN THEIR EARLIER MODELS. THIS DESIGN AND/OR STRESS FAULT CAUSES SAFETY CONCERNS AS WELL AS COSTLY REPAIRS SINCE PIECE OF THE ENGINE BLOCK CAN SHEER OFF WITH THE IDLER PULLEY BOLT.

Mar 12, 2017

I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR

Apr 14, 2015

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Sep 13, 2013

STRUCTURE,LATCHES/LOCKS/LINKAGES

5 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO OPEN AND CLOSE PROPERLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) AND 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGNS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

May 08, 2019

ATTEMPTED TO EXIT THE DRIVERS DOOR TO OBTAIN FUEL. INTERNAL DOOR LATCH FAILED AND WOULD NOT OPEN DOOR. HAD TO LOWER DRIVERS WINDOW AND USE OUTER DOOR LATCH TO OPEN DOOR. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE AS IT WOULD HINDER OR PREVENT EGRESS FROM THE VEHICLE IN THE CASE OF A FIRE OR FLOOD, ESPECIALLY IF THE ELECTRICAL SYSTEM WERE DISABLED. *TR

May 15, 2014

I WAS A PASSENGER IN A 2010 FORD FUSION AND WAS IN THE FRONT PASSENGER SEAT AND ANOTHER PERSON WAS IN THE RIGHT REAR PASSENGER SEAT. I WAS EXITING THE CAR AND BECAUSE THE DOOR HAD OPENED TO FAR, I USED MY HANDS TO PULL MYSELF OUT OF THE CAR. AT THE SAME TIME, THE PASSENGER IN THE RIGHT REAR SEAT WAS IN THE PROCESS OF OPENING THEIR DOOR AND EXITING. DUE TO THE CLOSE PROXIMITY OF THEIR DOOR EDGE (APPROXIMATELY 1/16 INCH) AND THE CAR ITSELF, A FINGER TIP ON MY RIGHT HAND WAS COMPLETELY AMPUTATED WHEN THE DOOR WAS OPENED. I WAS TAKEN BY AMBULANCE TO HOSPITAL WHERE SURGERY WAS PERFORMED.

Mar 20, 2014

THREE OUT OF FOUR INTERIOR DOOR HANDLES HAVE BROKEN. THE DRIVER'S SIDE DOOR WILL NOT LOCK. *TR

Aug 15, 2013

TOOK CAR FOR OIL CHANGE. NOTICED AFTER CAR WASN'T LOCKING ON DRIVER'S SIDE. PASSENGER THEN NOTICED INTERIOR DRIVER'S SIDE DOOR HANDLE WAS CRACKED AND NOT FLUSHED WITH DOOR. DOOR NO LONGER LOCKS ESSENTIALLY LEAVING MY CAR UNPROTECTED FROM THEFT. *TR

Jun 29, 2012

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

5 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0453 (EVAPORATED EMISSION SYSTEM PRESSURE SENSOR SWITCH HIGH INPUT). THE CONTACT ALSO PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED THE SAME FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.

Jan 31, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE (CPV) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) IN AUGUST OF 2016. AT THAT TIME, THE CONTACT WAS INFORMED THAT NO LEAKS WERE FOUND ON THE CPV FUEL TANK. THE CONTACT CALLED THE DEALER AGAIN, BUT WAS OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Aug 10, 2018

VEHICLE ALMOST STALLED LIKE IT WAS STARVING FOR GAS. HAS DONE IT SEVERAL TIMES WHILE DRIVING NORMAL HIGHWAY SPEEDS. *TR

Nov 04, 2013

DRIVING AT 40 MPH ENGINE WENT INTO "LIMP MODE". THE ENGINE REMAINS RUNNING, BUT NO POWER. PULLED OVER AND SHUT ENGINE OFF. RESTARTED AND RAN FINE EXCEPT THE PROBLEM RECURRED SEVERAL TIMES OVER THE NEXT FEW DAYS AT ALL DIFFERENT SPEEDS. LOSING POWER AND/OR SPEED AT HIGHWAY SPEEDS OR IN TRAFFIC COULD PROVE TO BE VERY DANGEROUS. TOOK THE VEHICLE TO A FORD DEALER. THEY INFORMED ME THAT THE THROTTLE VALVE WAS STICKING AND THE THROTTLE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS OCCURRED BECAUSE OF THE GASOLINE ADDITIVES THAT THE FEDERAL GOVERNMENT MANDATES, BUT NOW I AM HEARING THAT IT IS PROBABLY FROM A DEFECTIVE CIRCUIT BOARD. VERY EXPENSIVE REPAIR FOR A FAIRLY NEW VEHICLE. PROBLEM HAS NOT HAPPENED SINCE THE REPAIR WAS DONE. *TR

Feb 28, 2013

ON 8/19/12, WE WERE TRAVELING ON I-96 IN THE LEFT LANE AT 70 MPH WHEN THE CAR SUDDENLY LOST POWER AND I COULD BARELY DRIVE TO THE RIGHT SHOULDER. THE MOTOR SPUTTERED AND SEEMINGLY TRY TO DIE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE MOTOR, CALLED FOR HELP, WHEN HELP ARRIVED, THE TECHNICIAN ASKED ME TO START THE CAR. IT STARTED. MY WIFE AND I WERE ABLE TO GET HOME. ON 8/20/12, I TOOK IT TO A FORD DEALER TO GET THE MATTER CHECKED AS WELL AS GET AN OIL CHANGE. THE DEALER "SCOPED" THE COMPUTER AND COULD FIND NOTHING WRONG. THIS EVENING, 8/20/12, I WAS DRIVING AT 35 MILES AN HOUR WHEN THERE WAS A LURCH AND I LOST POWER. I COULD NOT ACCELERATE SO I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND TURNED ON THE MOTOR. I WAS ABLE TO DRIVE HOME. I'VE CHECKED A WEBSITE THAT INDICATES THERE HAVE BEEN QUITE A FEW OTHER PROBLEMS ALONG THE SAME LINES AS I EXPERIENCED. I WILL TAKE THE CAR BACK TO THE DEALER FOR A CHECK AGAIN BUT BASED UPON WHAT I READ ABOUT OTHER COMPLAINTS, I DOUBT IF THE DEALER WILL FIGURE OUT THE ISSUE. THIS IS A VERY DANGEROUS SITUATION PARTICULARLY WHILE DRIVING ON A FREEWAY AT 70 MPH AND LOSING TOTAL POWER. HAD WE NOT BEEN DRIVING ON A SUNDAY WHEN TRAFFIC WAS RELATIVELY LIGHT, WE WOULD UNDOUBTEDLY HAVE BEEN IN A SERIOUS ACCIDENT. *TR

Aug 20, 2012

FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM

5 complaints

DRIVING ON STRAIGHT AWAY ABOUT 35 TO 40 MPH. LOST POWER IN THE MIDDLE OF THE ROAD WITH NO TIME TO PULL OVER ,PUSH ON GAS PEDAL NOTHING HAPPENED MOTOR NEVER DIED COMPLETELY BUT HAD NO POWER TO MOVE.THEN PUT SHIFTER INTO PARK SHUT OFF VEHICLE WAITED A MINUTE THEN RESTARTED IT ,RAN FINE AFTER THIS FOR THIS 5 MILE TRIP,BUT THIS IS HAPPENING EVERY DIFFERENT TRIP MADE ,EVERY DAY,SOMETIMES MORE THAN ONCE A TRIP ,AT DIFFERENT SPEEDS. *TR

Dec 08, 2013

DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR

Nov 27, 2013

WE WERE TRAVELING ON HIGHWAY AT 65 MPH WHEN SUDDENLY LOST POWER, CAR WAS SHUTTERING AND "WRENCH" LIGHT CAME ON. SINCE WE WERE GOING UPHILL AT THE TIME, WE LOST SPEED INCREDIBLY FAST BUT MANAGED TO MAKE IT OUT OF TRAFFIC LANE AND ONTO THE SHOULDER. THE CAR WAS TURNED OFF AND THEN AFTER A MINUTE IT RESTARTED AND RAN OK BUT WE'RE AFRAID THAT IT ISN'T SAFE TO DRIVE UNTIL THIS PROBLEM IS FIXED. IT WOULD APPEAR TO BE A FAULTY THROTTLE BODY. *TR

Nov 05, 2013

WE WERE DRIVING APPROXIMATELY 65 MPH WHEN THE CAR SUDDENLY STARTED TO DECELERATE AT A RAPID PACE AND EVENTUALLY STALLED. WE NOTICED A WRENCH LIGHT ON THE DASHBOARD AS WE PULLED THE CAR OVER. AFTER RESTARTING THE CAR WE WERE ABLE TO DRIVE A COUPLE OF MILES BEFORE THE SAME THING WOULD OCCUR. AFTER A COUPLE MORE TIMES OF HAVING TO PULL OVER AND RESTART THE CAR THE CHECK ENGINE LIGHT ALSO CAME ON. THANKFULLY WE WERE ABLE TO GET TO A FAMILY MEMBERS HOUSE AS WE WERE APPROX 90 MILES FROM HOME. THE CODE WE PULLED FROM THE CAR WAS P2111.....INDICATIVE OF THIS INFAMOUS THROTTLE BODY PROBLEM IN THIS MAKE AND MODEL. WE ENDED UP HAVING TO GET TOWED TO THE NEAREST DEALERSHIP 35 MILES AWAY.....YET ANOTHER 35 FROM OUR HOME. THANKFULLY THIS WAS COVERED UNDER OUR EXTENDED WARRANTY PLAN FROM FORD. A COWORKER OF MINE HAD THE EXACT SAME ISSUE ABOUT 6 MONTHS AGO....SAME MAKE/MODEL/YEAR. LUCKILY THE HIGHWAY WE WERE ON WASN'T BUSY AT THE TIME THE CAR STALLED REPEATEDLY. I DON'T SEE HOW THIS CAN'T BE A RECALL...... *TR

Oct 19, 2013

I WAS ON THE FREEWAY WHEN THE 2010 FORD FUSION LOST POWER, BEGAN TO SHUDDER AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE VEHICLE DIED. I HAD THE VEHICLE TOWED TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY. AFTER DOING SOME VERY BASIC RESEARCH ON THE INTERNET I FOUND THAT THIS IS A HUGE PROBLEM AND IT ISN'T BE COVERED UNDER A RECALL OR THE POWERTRAIN WARRANTY. I THINK THAT FORD SHOULD BE, AT LEAST, HELPING CONSUMERS COVER THE COST OF THIS REPLACEMENT. *TR

May 28, 2013

STEERING,SERVICE BRAKES, HYDRAULIC

4 complaints

The contact's mother owns a 2010 Ford Fusion. The contact stated that while her mother was driving at various speeds, the power steering assist failed to perform as needed and excessive force was needed to steer the vehicle. The contact stated that the "Check Brake System" and "Brake" messages were displayed on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the ABS module and power steering gear assembly needed to be replaced. The mechanic was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,062.

Jul 07, 2025

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Jan 28, 2019

I WAS DRIVING DOWN THE ROAD AT 30MPH WHEN SUDDENLY IT FELT LIKE I LOST THE BRAKES FOR A MOMENT. I WAS IN THE MIDDLE OF TURNING AND I FELT THE STEERING WHEEL LOCK UP AND I COULD BARELY STOP THE CAR. I HAVE SINCE FIGURED OUT THAT THE ABS IS NOT WORKING AND BECAUSE OF THIS THE POWER STEERING IS NOT WORKING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION AT A HIGHER RATE OF SPEED. I AM THANKFUL I WAS NOT GOING ANY FASTER WHEN THIS HAPPENED. *TR

May 29, 2014

I WAS TURNING OUT OF MY STREET AT APPROX. 5 MPH IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE STEERING WHEEL GOT VERY STIFF AND I COULD NOT TURN MAKING ME HIT A CONCRETE BARRIER. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW AND HE THINKS IT MAY BE THE STEERING RACK, WHICH IS EXTREMELY EXPENSIVE TO FIX ESPECIALLY WITH 0 WARRANTY WHICH EXPIRED LAST DECEMBER. *TR

Apr 08, 2013

Crash: 1

SERVICE BRAKES, AIR

4 complaints

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 35 MPH, the brake pedal was depressed however, the brakes failed to respond. Additionally, the contact stated that the brakes, ABS, traction control, and check engine warning lights were illuminated. The contact veered to the side of the road and restarted the vehicle, but the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.

Mar 17, 2023

The contact owns a 2010 Ford Fusion. The contact stated while starting the vehicle, the ABS, parking brake, and traction control warning lights were illuminated. The contact also stated the brake pedal was soft and spongy and the contact had to depress the brake pedal to the floorboard to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the ABS module to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000.

Sep 15, 2022

The contact owns a 2010 Ford Fusion. The contact stated that the front wheel was dragging. In addition, the vehicle was hard to accelerate and the tire sensor was melted. There were no warning lights illuminated. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was taken to an independent mechanic where they informed that the valve was stuck, the caliber, brakes, and abs unit were replaced. There was very low pressure in the corner. The pistons failed to open after brakes were applied. The failure mileage was approximately 81,000.

Aug 22, 2022

The contact owns a 2010 Ford Fusion Sport. The contact stated while driving at slow speeds, the brake pedal was applied but was soft and depressed to the floorboard. The vehicle was slow to stop when the brake pedal was applied. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed the rotors were warped. The vehicle was repaired however the failure recurred. The manufacturer was made aware of the failure but no additional assistance was provided. The contact stated the failure was to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic)The failure mileage was approximately 55,000.

Aug 15, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

INTERIOR AC BLOWER MOTOR FAILURE. SAME ISSUE IN A PREVIOUS 2010 FORD FUSION. AIR WOULD FLUCTUATE ON AND OFF AND THEN WILL DIE COMPLETELY. NOTHING FIXES THE ISSUE BESIDES REPLACING BLOWER MOTOR AND RESISTOR.

Jul 11, 2020

AS I WAS DRIVING ABOUT 70MPH ON THE INTERSTATE, I LOST ACCELERATION. THE RPMS DROPPED AND I WASN'T ABLE TO GET ANY RESPONSE FROM THE GAS PEDAL. LUCKILY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE MY WAY OVER TO THE SHOULDER AND TURN THE CAR OFF. AFTER DOING THIS, THE CAR STARTED BACK UP AND I HAD ACCELERATION AGAIN. ONCE I RETURNED HOME, I LOOKED THIS UP ONLINE AND FOUND MANY REFERENCES TO THE RECALL ON THE ELECTRONIC THROTTLE BODY. I ONLY DROVE IT A COUPLE MORE TIMES WHILE WAITING FOR THE PART TO COME IN AND I STAYED IN TOWN. THE INCIDENT OCCURRED ONE OTHER TIME IN THE 6 DAYS IT TOOK FOR MY PART TO BE ORDERED, DELIVERED, AND REPAIRED. SINCE FORD ONLY WANTED TO RESET THE THROTTLE BODY RATHER THAN REPLACE IT, I PAID FOR IT MYSELF AND HAD MY DAD DO THE WORK. I'M VERY LUCKY THAT THE INTERSTATE WASN'T CROWDED AND THAT I WASN'T IN THE BUSY CITY WHEN THIS HAPPENED.

Jul 28, 2015

WHILE ON MY WAY OUT OF TOWN FROM COLUMBIA, MO TO CHICAGO, IL ON 08/09/2013 WHEN THE FIRST THROTTLE PROBLEM STARTED. WHILE MY HUSBAND AND I WERE ON THE ROAD DRIVING 60MPH, THE WRENCH LIGHT CAME ON AND WHILE ON THE HIGHWAY THE CAR SLOWED ALL THE WAY DOWN WITH MY DOING IT. I HAD TO HURRY OVER TO THE SIDE OF THE HIGHWAY IN ORDER TO NOT GET INTO AN ACCIDENT. THE STATE TROOPER FOR MISSOURI PULLED BEHIND US TO FIND OUT WHAT THE PROBLEM WAS. WE DIDN'T KNOW SO WE LOOKED IN OUR HANDBOOK. THEN WE NOTICED THAT IT MEANS THAT THERE WAS A PROBLEM WITH THE THROTTLE AND TO SERVICE IT IF THE PROBLEM PERSIST. DURING THE WEEK OF 09/09/2013-0913/2013 WHILE MY HUSBAND WAS DRIVING THE SAME PROBLEM HAPPENED AGAIN. HE TOOK THE CAR TO THE FORD DEALERSHIP WHERE WE BOUGHT IT AND THEY STATED THAT THEY HAVE RECEIVED COMPLAINTS BUT NO RECALL ORDER. OUR MECHANIC ESTIMATED THE COST TO FIX THE THROTTLE ISSUE TO BE BETWEEN $500-$600. TODAY 09/18/2013 WHILE ON THE HIGHWAY TO GO TO WORK, THE CAR STALLED AND STOPPED ON ME 3 TIMES. I FIND THIS UNACCEPTABLE ESPECIALLY BECAUSE THIS HAS BEEN A CONSTANT COMPLAINT WITH OTHER OWNER OF THE VEHICLE AND NO RECALL OR REIMBURSEMENT HAS BEEN MADE AS OF YET.

Sep 18, 2013

AS I WAS PASSING ANOTHER VEHICLE, THE VEHICLE LOST POWER AND A WARNING LIGHT ILLUMINATED TELLING ME TO PULL OVER IMMEDIATELY. LUCKILY I WAS ABLE TO MAKE IT TO THE SIDE OF THE HIGHWAY. THE CODES PULLED WERE P0010, P0201, P0202, P0203, P0204. THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. THE ISSUE HAPPENED AGAIN ON 5/30/11 AS I WAS DRIVING ON THE HIGHWAY. THE SAME CODES AS THE FIRST INCIDENT WAS FOUND WITH AN ADDITIONAL CODE OF P1A03. AGAIN THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN YOU ARE DRIVING ALONG ON THE HIGHWAY THE CARS AROUND YOU DO NOT EXPECT YOU TO DRAMATICALLY SLOW DOWN. IF YOU MANAGE TO SAFELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING IN AN ACCIDENT OR CAUSING AN ACCIDENT YOU STILL FACE ANOTHER SAFETY ISSUE BEING STUCK ON THE SIDE OF THE ROAD WITH TRAFFIC GOING BY AT 65 MPH.

Jun 05, 2011

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

MY FAMILY FINANCED OUR 2010 FUSION SEL IN SEPTEMBER OF 2011, WAS CERTIFIED USED WITH 7,900 MILES, PURCHASED WITH EXTENDED WARRANTY AS WELL. MY MOM AND MY SISTER DROVE THE CAR FOR ABOUT 7 YEARS, THEY LOVED IT AND HAD NO ISSUES WITH IT. THEY PASSED IT DOWN TO ME IN 2018 WHEN I GOT MY LICENSE, MY MOTHER TOLD ME HOW TO TAKE CARE OF OUR CARS AND WHAT NOT TO DO, WE DON'T ABUSE OUR VEHICLES. THE FIRST MAJOR ISSUE WAS THE THROTTLE BODY THAT COMPLETELY WENT OUT AFTER ACCELERATING FROM A GREEN LIGHT IT FELT LIKE MY TRANSMISSION WAS GOING TO FALL OUT OF MY CAR, WITH THE RPM JUMPING UP AND DOWN, SHIFTED HORRIBLY. I THEN DROVE MY POSSESSED CAR TO THE NEAREST DEALER, THE THROTTLE BODY WAS REPLACED THE SAME DAY IN MAY OF 2018 UNDER WARRANTY AND WORKED FINE EVER SINCE (SOMETIMES). THEY SAID THIS IS A COMMON ISSUE. EXTREMELY LEAKY 17' RIMS CAUSING MULTIPLE MORNINGS WHERE I WOKE UP TO A FLAT TIRE. FORD SAID NOTHING THEY CAN DO EVEN THOUGH IT'S THE SAME STOCK RIMS SINCE WE'VE BOUGHT IT (SAME PROBLEMS EVEN WITH NEW TIRES). TIRE PRESSURE SENSOR FAULT THAT'S BEEN FAULTY SINCE 2018 ESPECIALLY IN THE COLD, TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THEY FIX IT, BUT THEY DIDN'T. AND NOW I FEEL LIKE MY STEERING IS GOING OUT, I SOMETIMES LOSE POWER WHENEVER I TURN LEFT, THE ORANGE STABILITRAK/STABILITY LIGHTS UP ON MY DASH AND IS A LITTLE ROUGH, IN APRIL OF 2020 I TURNED INTO MY DRIVEWAY TURNING LEFT, MY ENGINE COMPLETELY STALLED, IF I WOULDN'T HAVE STRAIGHTENED OUT MY STEERING I WOULD HAVE COMPLETELY HIT THE CORNER OF MY PORCH. I'M AFRAID TO DRIVE THIS CAR ON THE FREEWAY, BOTH ENGINE AND STEERING ISSUES? DEALER SAYS IT'S NORMAL AND THAT IT'S FINE. RIGHT.. NOT WHAT CARCOMPLAINTS.COM SAYS I'M 18 ABOUT TO GRADUATE AND GO TO COLLEGE IN SEPTEMBER, I CURRENTLY HAVE NO JOB DUE TO THE QUARANTINE, AND MIGHT HAVE TO CONSIDER PURCHASING A NEW FUSION BEFORE MY CURRENT CAR INJURES/KILLS ME. *TR

May 13, 2020

WE WERE DRIVING THE CAR AND THE CAR LOSS STEERING CONTROL AND THE POWERSTEERING ASSIST FAULT CAME UP ON THE DASHBOARD AND IT IS IMPOSSIBLE TO CONTROL AND DRIVE. LUCKILY SOMEONE DID NOT GET SERIOUSLY HURT.

Jul 29, 2019

TRANSMISSION SLIPS, HARD, GOING 1ST TO 2ND. TRANSMISSION OIL IS BLACK AT 55,000 AND THE SERVICE "ADVANCETRAC" KEEPS COMING ON.

Mar 05, 2018

THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##

May 26, 2013

STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING AND THE TRACTION CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT CRASHED INTO A POLE COMING TO A STOP AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE MAINTENANCE SERVICE TRACK AND THE SERVICE POWER STEERING NOW WARNING MESSAGES ILLUMINATED PRIOR TO THE FAILURE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED AT THE SCENE, HOWEVER, THE MOTHER AND THE CONTACT SUFFERED FROM BACK PAIN AFTER THE CRASH. THE VEHICLE WAS FIRST TOWED TO A TOW YARD AND LATER TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DESTROYED; THE VEHICLE HAD NOT BEEN REPAIRED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE NHTSA RECALL NUMBER: 19V001000 (AIR BAGS) .THE FAILURE MILEAGE WAS 188,000.

Jan 15, 2020

Crash: 1

Injuries: 2

I WAS DRIVING ON HWY 23 WHEN ALL OF SUDDEN THE DASH LIGHT CAME ON SAYING DEFAULT TRAC SERVICE SOON. THEN MY STEERING WENT OUT && IT WAS LIKE I HAD NO POWER STEERING. ABOUT 2 WEEKS PRIOR I HAD TO HAVE TYSON ROD ENDS PUT ON INSIDE & OUT AFTER JUST HAVING THEM REPLACED IN APRIL. MY AIRBAG LIGHT COMES ON SAYING PASSENGER AIRBAG. A NOISE LIKE A RUBBING/SCRAPING NOISE EVERY TIME I TURN THE STEERING WHEEL THAT I'VE HAD THE CAR LOOKED AT SEVERAL TIMES.

Dec 28, 2019

WHEN I STARTED UP THE CAR & WAS GOING TO PULL OUT THE LIGHT FOR PASSENGER AIR BAG CAME ON, THEN I TURN MY WHEEL & THERE IS LIKE A GRINDING SOUND. I PULLED ON SIDE OF ROAD & HAD SOMEONE COME CHECK IT. THEY SAID SAME THING I DID. I THOUGHT IT WAS SOMETHING RUBBING AGAINST THE TIRE, BUT WHEN WE LOOKED THERE WAS NOTHING. THEN HE KEPT TURNING THE WHEEL & IT SOUNDED MORE IN THE STEERING COLUMN. MY HUSBAND CHECKED UNDERNEATH THE CAR WHEN I GOT HOME & THANK GOODNESS HE DID BECAUSE THE TIE ROD ENDS INSIDE & OUT WERE SO BAD THAT I WAS LUCKY TO HAVE NOT OF CRASHED. STILL THE STEERING IS MAKING THAT LOUD GRINDING, SCREECHING SOUND. AIR BAG & TRAC LIGHTS COME ON OCCASIONALLY STILL ALSO. REALLY FEEL UNSAFE DRIVING MY CAR HERE THE LAST FEW MONTHS. IVE HAD IT PARKED FOR THE LAST MONTH & BOUGHT JUST SOMETHING TO GET AROUND FOR NOW TIL I CAN AFFORD TO HAVE IT FIXED OR THEY HAVE A RECALL ON THESE. IVE SEEN SO MANY OTHER PEOPLE WITH SAME PROBLEMS & I ALSO SEEN THEY RECALLED THE 2011 FOR SAME ISSUES. WHY NOT THE 2010?????

Dec 11, 2019

POWER STEERING ASSIST FAULT. PASSENGER BAG FAULT. AND SERVICE ADVANCETRACK. I WENT TO START MY CAR LATER IN THE AFTERNOON AND THE CAR WILL NOT STEER. A WARNING APPEARED THE DAY BEFORE AND I SHUT THE VEHICLE OFF AND IT WAS FINE BUT NOW WON'T DO SO.

Aug 29, 2018

AIR BAGS,STRUCTURE

4 complaints

I WAS INVOLVED IN A DIRECT HIT ACCIDENT AT APPROXIMATELY 50-55 MPH. NEITHER OF THE FRONT AIRBAGS DEPLOYED IN THE CAR.

Jan 10, 2019

Crash: 1

Injuries: 1

TAKATA RECALL I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/18. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. ANOTHER PROBLEM WITH THIS CAR IS THAT IF I PARK ON MY DRIVEWAY AND IT RAINS WHEN I OPEN THE DRIVER DOOR I SEE WATER ALL AROUND THE DOOR JAMB.

Nov 10, 2018

I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/17. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. 2) DOOR LATCH STOP WORKING AND THERE WAS A RECALL ON THE FORD CARS AND MANY RECALLS THAT DATED BACK IN 2015, BUT NOT ON THE FORD FUSION 2010? WHY? MANY OWNERS HAD COMPLAINED ABOUT THE FORD FUSION CARS. SEE:LAST WEEK'S RECALL COVERS 389,585 2012-14 FORD FIESTA AND 2013-14 FORD FUSION AND LINCOLN MKZ CARS. FORD SAYS THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. IF A USER LATCHES THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING. FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT. DEALERS WILL REPLACE ALL FOUR DOOR LATCHES.IN MARCH, FORD RECALLED 213,000 2011-13 EXPLORER SUVS AND POLICE INTERCEPTOR UTILITY VEHICLES IN NORTH AMERICA BECAUSE THE SPRING THAT CONTROLS THE INTERIOR DOOR HANDLES MAY PREVENT THE DOOR FROM LATCHING COMPLETELY. FORD SAID IT WAS A DIFFERENT ISSUE THAN THE NEW RECALL. IN JANUARY, FORD RECALLED 204,945 2010-13 TAURUS, LINCOLN MKS AND POLICE INTERCEPTOR. NHTSA UPGRADED AN INVESTIGATION INTO HUNDRED OF COMPLAINTS OF DOORS FAILING TO LATCH OR FLYING OPEN INTO NEARLY 486,000 2011-13 FIESTA CARS. NHTSA RECEIVED 207 REPORTS RELATED TO THE PROBLEM, WITH 65 DOORS OPENED INADVERTENTLY WHILE THE VEHICLE WAS IN MOTION. THIS IS A SERIOUS SAFETY CONCERN AS FAR AS I CAN TELL. FUSION 2010 SHOULD HAVE BEEN RECALLED FOR SURE! 225 DOLLARS TO REPLACE AT THE DEALERSHIP BECAUSE FORD "DOESN'T JUST SELL THE SPRING YOU HAVE TO REPLACE THE ENTIRE UNIT."

Nov 05, 2017

WHILE WAITING FOR A TRAFFIC LIGHT, WITHOUT ANY WARNING A TRUCK HIT ME IN THE REAR AND PUSHED ME IN FRONT OF THE VAN ALSO WAITING FOR A TRAFFIC LIGHT. AS A RESULT MY CAR SUSTAINED MAJOR DAMAGE TO THE REAR AND FRONT AND ALSO MY REAR WINDOW WAS COMPLETELY BUSTED OUT. MY AIR BAG NEVER DEPLOYED. MY CAR WAS TOTALED. I WAS TRANSPORT TO THE HOSPITAL BY AMBULANCE. I SUSTAINED A CONCUSSION AND INJURIES TO MY NECK, BACK, WRIST, KNEES, ANKLES, FEET AND ARMS ETC. I HAVE NUMBNESS IN MY TOES AND RADIATES DOWN MY ARMS AND LEGS. MY FACE WAS SWOLLEN AND HAVE PAINFUL PRESSURE AND NUMBNESS IN MY FACE. I ALSO SUFFER FROM SLEEPLESS NIGHTS FROM THE PAIN AND HEADACHE DAILY. AND A HOST OF OTHER SYMPTOMS. I AM HAUNTED BY THIS DAY AND CAN STILL HEAR THE INITIAL BANG AND THE FEELING LIKE I WAS GOING TO BE CRUSHED. *TR

Jan 28, 2014

Crash: 1

Injuries: 1

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

MY CAR KEEPS SWITCHING TO MANUAL STEERING WHILE I'M DRIVING. THERE WAS A RECALL ISSUED FOR THE EXACT ISSUE BUT NOT FOR MY YEAR OR VIN. I ALMOST GOT IN AN ACCIDENT TRYING TO TURN ON A MAIN STREET

Feb 03, 2018

I WAS DRIVING AND THE CAR POWER SHUT OFF AND THEN THE WRENCH LIGHT CAME ON AND THEN I HAD TO RESTART THE CAR, IT TOOK A WHILE BUT IT CAME ON AND RAN GOOD FOR A FEW MONTHS AND IT HAPPENED 4 TIMES AFTER THAT. EVERY TIME THE DEALER SAID THEY COULD NOT FIND AN ISSUE. THIS LAST TIME IT HAPPENED THE ENGINE LIGHT STAYED ON AND I HAD TO GET THE CAR TOWED AND WAS TOLD IT WAS MY THROTTLE BODY ISSUE THAT IS A KNOWN PROBLEM BUT NO RECALL. *TR

Aug 13, 2013

MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET. *TR

Mar 08, 2013

WHILE DRIVING THE CAR ON A SUNNY DAY ABOUT 35 MPH THE CAR STARTED TO SLOW DOWN ABRUPTLY TO 5 MPH. THE ADVANCE TRACK LIGHT CAME ON AND SERVICE ADVANCE TRACK IMMEDIATELY MESSAGE WENT ACROSS THE MESSAGE CENTER. I IMMEDIATELY TOOK THE CAR TO THE DEALER. LIGHT AND MESSAGE WERE ON WHEN I DROPPED OFF THE CAR TO THE DEALER. DEALER STATING COULD NOT REPEAT PROBLEM. *TR

Jun 11, 2012

STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

I WAS DRIVING AT ABOUT 25-30 MILES PER HOUR AND GOT A FLAT TIRE. I STOPPED THE CAR AND CHANGED THE TIRE, BUT ONCE I STARTED DRIVING THE CAUTION ALARM CAME ON AND STARTED FLASHING THAT THE "ELECTRIC POWER ASSISTED STEERING" MALFUNCTIONED. IT BECAME DIFFICULT TO STEER THE CAR. I ALMOST RAN OFF THE ROAD INTO A DRAINAGE CANAL TRYING TO MAKE A TURN. *TR

Nov 18, 2014

I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR

Jun 22, 2014

WHILE DRIVING HOME ON HIGHWAY AT 50 MPH THE CAR SUDDENLY ALARMED SERVICE ADVANCETRAC AND POWER STEERING NOW. MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I CALLED A FORD DEALER THEY SUGGESTED I PULL OVER TRY TURNING THE CAR OFF AND STARTING IT AGAIN TO SEE IF MESSAGE WOULD DISAPPEAR IT DIDN'T. THEY TOLD ME I WOULD HAVE TO BRING IT IN TO BE SERVICED. JUST FOR THEM TO LOOK AT IT IT'S $130. WHEN I LOOKED ON INTERNET I SEEN THAT THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. I ALSO SEEN THAT IT IS VERY COSTLY AND THE PROBLEM RECURS. WHY NO RECALLS YET? *TR

Mar 02, 2014

I WENT TO PICK UP MY CAR FROM THE FORD DEALERSHIP AFTER DROPPING IT OFF, AGAIN, ON FRIDAY, 12/27 TO FIX THE SAME EXACT ISSUE I BROUGHT IT IN FOR THE DAY BEFORE. THE STEERING GOT INCREDIBLY STIFF AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AS WELL AS THE "SERVICE ADVANCETRAC" LIGHT. THE FIRST TIME THEY REPLACED THE STEERING RACK. SECOND TIME THEY BLAMED THE WIRING. I BROUGHT THE CAR IN TODAY 12/31 BUT THEY WERE CLOSED SO I CAN'T WAIT TO SEE WHAT THEY ARE GOING TO TRY TO FIX WHEN THEY OPEN BACK UP ON JAN 2ND. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR FOR ALMOST A WEEK NOW AND I WONT BE ABLE TO ANY TIME SOON I FEEL. *TR

Dec 31, 2013

FUEL SYSTEM, GASOLINE,ENGINE

4 complaints

DRIVING ON I-10 FROM BILOXI TO DIAMONDHEAD MS CAR LOSES POWER PULL OVER CAR STARTS AGAIN DRIVE 5MILES QUITS AGAIN DRIVE OUT OF GAS STATION ACROSS STREET CAR QUITS AGAIN HAVE TOWED TO REPAIR SHOP STARTS THEY CAN'T GET IT TO QUIT I PICK UP CAR DRIVE IT HOME RUNS DRIVE TO CAR WASH RUNS OK WHEN WILL IT QUIT AGAIN WE WILL SEE. *TR

Oct 04, 2014

AFTER DRIVING FOR ~20 MINUTES AND THE ENGINE WARMING UP, THE ENGINE WILL SURGE WHEN COMING TO A COMPLETE STOP AFTER BRAKING. THERE IS ALSO A SMELL OF GAS. IMMEDIATELY AFTER REFUELING, THE ENGINE IS DIFFICULT TO START. ONCE STARTED IT RUNS ROUGH FOR A FEW SECONDS AND WANTS TO LURCH AWAY. *TR

Apr 07, 2014

CAR ENGINE SHUT OFF AT 40 MPH , STEP ON GAS NOTHING HAPPENS. CAR JERKS AND SPUTTERS. MUST PULL TO SIDE OF ROAD AND SHUT OFF ENGINE. WAIT 2 MINUTES AND TRY TO RESTART. RETURNED TO DEALER WITHOUT SUCCESS 3 TIMES. CAR HAS SHUT OFF 6 TIMES SINCE AT DIFFERENT SPEEDS AND HEAVY TRAFFIC. A REAL SAFETY HAZARD! *JB

Sep 05, 2013

WHILE DRIVING ON A HIGHWAY AT ABOUT 45 MPH THE GAS PEDAL STOPPED WORKING. THE CAR ENGINE REMAINED RUNNING BUT WOULD NOT RESPOND TO THE PEDAL. THE CAR SLOWED AND LUCKILY COULD BE PULLED TO THE SIDE OF THE ROAD. WHEN THE CAR SLOWED TO A STOP IT STARTED BUCKING. AFTER TURNING THE ENGINE OFF, THE CAR WAS ABLE TO BE RESTARTED AND RAN OK FOR THE REST OF THE TRIP TO WORK. THE CAR HAD THE SAME FAILURE ON THE WAY HOME FROM WORK AND ON THE WAY TO THE DEALERSHIP THE NEXT MORNING. THE DEAL SERVICE HAS DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY AND THAT THE PART WAS ON BACK ORDER. *TR

Jun 28, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

4 complaints

GOING DOWN 4 LANE ROAD AT 45-50 MPH. VEHICLE LOST POWER & IDLE ABILITY. SHUT IT OFF & AFTER A FEW MINUTES, IT STARTED UP AGAIN BUT CONTINUED TO REPEAT THIS MALFUNCTION SEVERAL TIMES. DEALER CHECKED CODES & REPLACED ELECTRONIC THROTTLE BODY CONTROL & EMISSIONS PURGE VALVE. INFORMED THAT THIS WAS COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. *TR

Nov 26, 2013

PE13-003 MY 2009-2011 FORD ESCAPE, FUSION, MARINER AND MILAN ELECTRONIC THROTTLE BODY MALFUNCTION 21-FEB-2013 MY 2010 FORD FUSION 4 CYLINDER HAS MALFUNCTIONED TWICE IN TWO DAYS WITH SUDDEN POWER LOSS AND THE WRENCH ICON OF THE GAUGE CLUSTER. EACH TIME, THE ENGINE WOULD DROP TO 800 RPM AND CRAWL AT LESS THEN 20 MPH. THE FIRST INCIDENT WAS NEAR HUNT AUTO AS LEAVING A 4-WAY STOP ON SUNDAY WITH NEAR 90 DEGREE HEAT. THE SECOND WAS MONDAY WHILE ON I-65 N NEAR MILLERSVILLE AT 68 MPH. SCARY. BOTH TIMES I HAD TO PULL OVER, INSPECT THE IDLE BEHAVIOR, TURN THE CAR OFF, WAIT 30 SECONDS THEN TURN-ON AGAIN FINE WITH NORMAL BEHAVIOR. AFTER RESEARCH, THIS APPEARS TO BE UNDER INVESTIGATION BY THE NHTSA SINCE FEB 2013 AS LIKELY THROTTLE BODY ISSUES OF THIS ENGINE TYPE. I HAVE SENT THIS INFO TO MY LOCAL FORD DEALER WWW.HUNTAUTO.COM. PLEASE ADVISE AND ASSIST AS POSSIBLE. *JB

Sep 03, 2013

MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR

Aug 22, 2013

I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE. *TR

Jul 22, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

4 complaints

DRIVING APPROXIMATELY 70MPH AT NIGHT ON THE INTERSTATE WHEN ENGINE STOPPED PRODUCING POWER. ROUGH IDLE AND VIBRATION, FORCING ME TO COAST TO THE SHOULDER. PRESSING GAS PEDAL HAD NO EFFECT EVEN THOUGH ENGINE WAS RUNNING. I ATTEMPTED TO RESTART AND WAS SUCCESSFUL. THIS OCCURRED FOUR TIMES DURING MY 30 MILE TRIP. EACH TIME I WAS FORCED TO COAST TO THE SIDE OF THE ROAD DURING MODERATE TRAFFIC. ONCE ON A SIDE STREET I WAS FORCED TO STOP IN THE DRIVING LANE AS THERE WAS NO SHOULDER. VERY DANGEROUS. ON ALL OF THE OCCASIONS THE WRENCH LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. I CALLED THE DEALER THE NEXT MORNING AND THEY WERE VERY FAMILIAR WITH THE PROBLEM. MY CAR WAS OUT OF WARRANTY, SO I WAS FORCED TO PAY FOR THE PART AND LABOR. FORD KNOWS THAT THERE IS A FAULTY PART THAT CAUSES A HAZARDOUS LOSS OF POWER AND CONTROL OF THE VEHICLE. ERROR CODE WAS P2111. *TR

Nov 05, 2013

MY WIFE WAS DRIVING WITH MY NIECE AT APPROXIMATELY 45 MPH, WHEN THE VEHICLE LOST POWER AND STARTED TO SPIT AND SPUTTER, THEN THE "WRENCH" LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. LUCKILY SHE WAS ABLE TO PULL OFF THE ROAD WITH NO HARM OR DAMAGE, WHEN I CHECKED FOR A DTC IT POINTED TO THE THROTTLE BODY, $200 DOLLARS FOR THE PART, FORD SHOULD HAVE REPLACED THIS FOR ME, ESPECIALLY SINCE THERE IS A TSB FOR THIS ISSUE. *TR

May 29, 2013

I WAS SITTING AT A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I PUT ON THE GAS THE CAR JUMPED. THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. THE CAR HAD NO ACCELERATION BUT STILL HAD POWER. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE CAR STARTED BACK UP AND THE LIGHT WENT OFF. I TOOK THE CAR TO A AUTO REPAIR SHOP. THE DIAGNOSTIC TEST STATED IT IS THE THROTTLE BODY GOING BAD. THE MECHANIC CLEANED THIS PART GOOD AND THE SENSORS. THE CAR HAS RUN FINE FOR ABOUT THREE WEEKS WITH OUT ANY PROBLEMS UNTIL 06/11/12 THEN IT STARTED AGAIN IT HAS DONE IT FOUR TIMES SINCE AND THE ENGINE LIGHT WILL NOT GO OFF. I HAVE USED HIGH TEST GAS IN IT. *TR

Jun 28, 2012

THIS HAS HAPPENED A NUMBER OF TIMES SINCE IT STARTED A FEW MONTHS AGO, BUT SOON AFTER STARTING AND DRIVING DOWN THE ROAD, THE FUSION SUDDENLY LOSES POWER, THE WRENCH LIGHT COMES ON THE DASH, AND THE IDLE IS VERY ROUGH. THERE IS NO ACCELERATION POSSIBLE. WE HAVE TO COAST TO A STOP, TURN OFF THE ENGINE, THEN RESTART THE CAR. THIS SEEMS TO RESET THE PROBLEM AND THINGS GET BACK TO NORMAL. WE'VE HAD THE DEALER LOOK AT IT TWICE NOW. THEY SUSPECT A THROTTLE BODY PROBLEM. FORTUNATELY FOR US, WE ARE STILL UNDER WARRANTY, BUT IT IS VERY DISCONCERTING AND A BIT DANGEROUS FOR THIS TO HAPPEN. ONE TIME I WAS DRIVING ON THE HIGHWAY AROUND 60 MPH AND IT HAPPENED. I HAD TO COAST TO THE EMERGENCY LANE WHILE MULTIPLE CARS PASSED ME AND SWERVED AROUND ME. THIS PROBLEM OCCURRED YESTERDAY THREE TIMES IN ONE 30 MINUTE PERIOD. THE DEALER SAID THAT FORD HAS GIVEN THEM NO HELP IN SOLVING THE PROBLEM. WE ALMOST BOUGHT A TOYOTA CAMRY INSTEAD OF THE FUSION. I GUESS WE SHOULD HAVE DONE THAT. *TR

Dec 21, 2011

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 27, 2013

MY 18 YEAR OLD SON WAS GETTING READY TO GET ON THE FREEWAY AND THE VEHICLE SUDDENLY SLOWED TO 30 MPH. WE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY AT OUR EXPENSE. THIS ISSUE IS SO COMMON THAT FORD IS HAVING A HARD TIME PRODUCING ENOUGH THROTTLE BODIES. THE PART IS ON NATIONAL BACK ORDER AND THIS PARTICULAR DEALER HAD A CAR IN THE SHOP THAT HAD WAITED 1 MONTH FOR THIS PART. THIS IS A SERIOUS SAFETY ISSUE. ONE MINUTE LATER AND MY SON WOULD HAVE BEEN DOING 65MPH ON THE FREEWAY. IMAGINE IF HE WAS IN TRAFFIC AND SUDDENLY COULD NOT TRAVEL FASTER THAN 30 MPH. IN ADDITION, SINCE THIS EVENT THE FORD SYNC AND BLUETOOTH FEATURES NO LONGER WORK. *TR

Aug 25, 2013

WHILE TURNING LEFT ON A GREEN ARROW MY ACCELERATOR BECAME UNRESPONSIVE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST @ ABOUT 2 MPH, WRENCH LIGHT ICON AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS JERKING DURING THIS SLOW COAST TO THE SIDE OF THE INTERSECTION. I HAD TO PUT THE CAR IN PARK AND COMPLETELY SHUT IT OFF.(AS I WAS HITTING MY HAZARD LIGHTS AND PRAYING I DIDN'T GET HIT BY ONCOMING TRAFFIC AS THE LIGHT HAD CHANGED BY THIS TIME.) AFTER A ROUGH RESTART, IT APPEARED TO RUN FINE. I TOOK IT TO THE MECHANIC AND HAD MY FUEL SYSTEM CLEANED, BUT AFTER DOING RESEARCH AND FINDING MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM, SEEMINGLY WITH THEIR THROTTLE BODY, I AM VERY AFRAID TO DRIVE MY CAR AS THIS PROBLEM OCCURS WITH NO WARNING BEFOREHAND AND AT ALL DIFFERENT SPEEDS. I DID NOTIFY FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. WHEN I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY EXPLAINED THAT THEY ONLY ACKNOWLEDGE "OFFICIAL FORD WEBSITES". I PRAY THAT FORD WILL ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEBODY DIES. *TR

Feb 04, 2013

WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR

Jul 25, 2012

EQUIPMENT

4 complaints

MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR

Feb 07, 2012

MY VEHICLE CAME WITH THE STANDARD CLOTH FLOOR MATS, BUT MY DEALER "THREW IN" THE FACTORY RUBBER ONES FROM ANOTHER FUSION FREE OF CHARGE. I'VE HAD MY VEHICLE A LITTLE OVER A YEAR NOW AND TWICE I HAVE HAD A STICKING ACCELERATOR PEDAL. THE FLOOR MAT CREEPS FORWARD AND WILL SOMETIMES CATCH THE ACCELERATOR PEDAL JUST RIGHT AND KEEP THE PEDAL AT WHATEVER THROTTLE SETTING IT WAS LAST AT. THIS HAS NEVER CAUSED ANY REAL PROBLEMS FOR ME, BUT I FEEL THAT IT IS IMPORTANT THAT FORD MO CO BE MADE AWARE OF THIS AND EITHER ENCOURAGE DEALERS TO NOT EXCHANGE THE FLOOR MATS, OR TO INSTALL SOME SORT OF HOLDING MECHANISM TO KEEP THE RUBBER MATS FROM INTERFERING WITH THE ACCELERATOR PEDAL. *TR

May 24, 2011

2010 FORD FUSION HYBRID. FLOOR MAT AS INSTALLED AT DEALER JAMMED AGAINST ACCELERATOR. DRIVER WAS ABLE TO STOP THE VEHICLE AND CORRECT THE PROBLEM BY UNSTACKING DEEP WEATHER FLOOR MATS FROM REGULAR FLOOR MAT. *TR

Jun 02, 2010

AT TIMES I AM UNABLE TO READ ANY INFORMATION IN THE INSTRUMENT CLUSTER AREA. INSTRUMENTS ARE COVERED BY A DARK PLASTIC AND WHEN THE SUN SHINES IN THE AREA OF THE INSTRUMENTS, YOU CAN NOT SEE THEM. MY CONCERN IS THE SPEED I AM TRAVELING. *TW

Feb 07, 2010

SERVICE BRAKES, ELECTRIC

4 complaints

MY WIFE CALLED ME AFTER SHE WAS INVOLVED IN A ACCIDENT WITH OUR 2010 FORD FUSION HYBRID. I TOLD HER TO CALL OUR INSURANCE COMPANY IN CARTHAGE NEW YORK TO REPORT TO THEM FIRST AS THERE WAS NO DAMAGE TO THE CAR THAT SHE HIT BUT SOME TO OURS. SHE GAVE THE COMPANY THE NAME AND NUMBER OF THE OTHER CAR INVOLVED TO WHICH THEY FOLLOWED UP WITH THAT THEY HAD NO DAMAGE TO THEIR CAR. SHE TOOK OUR CAR TO THE DEALER TO WHO I ASKED IF THEY HAD ANY REPORTS OF BRAKE FAILURE ON THESE CARS. AFTER BEING TOLD OF NO TROUBLE FROM FORD I WENT ONLINE AND FOUND SEVERAL ISSUES WITH THE HYBRID BRAKE SYSTEM. I TOOK THE INFO BACK TO THEM AND THEY FOUND THE RECALL ON THESE CARS. MY WIFE HAD NO BRAKES WHEN SHE TRIED TO SLOW AND HIT THE CAR TO COME TO REST. NO AIRBAGS WERE DEPLOYED AS IT WAS MOVING SLOW BUT AFTER THE ORIGINAL ESTIMATE OF $120. TO THE HIGH OF $521. AND BECAUSE OF THE AMOUNT NO CLAIM TO OUR INSURANCE COMPANY I NOW AFTER TAKING IN TO HAVE REPAIRED I HAVE A NEW ONE OF $1948. FROM THE DEALERSHIP. I CONTACTED FORD AND THEY SENT ME FORMS IF I DECIDE TO PURSUE A CLAIM AGAINST THEM. THE ROADS WERE DRY,CLEAR AND SHE HAD NO PERCEIVED BRAKING ON THIS CAR. THE CAR HAS BEEN FIXED BY THE DEALERSHIP ON THE RECALL AND I CERTAINLY WILL FILE MY CLAIM WITH FORD BUT THE HOOPS THAT THEY WANT ME TO JUMP THROUGH APPEAR TO BE UNWARRANTED AS TO THEIR BRAKE PROBLEMS THAT DON'T SEEM TO GET THE ATTENTION THAT TOYOTA IS RECEIVING ON THE SAME BRAKE SYSTEM. MY DEALER AGREES WITH US THAT WE ARE IN NO RESPONSIBLE FOR THE REPAIR BUT AT THIS TIME I AM STUCK WITH TRYING TO PURSUE LITIGATION AS THE FORM STATES TO RESOLVE WITH FORD. HELP PLEASE IF YOU CAN OR AT LEAST MAKE AWARE THAT YES FORD DOES HAVE THEIR OWN ISSUES. THE SAME BRAKE FAILURE OR AS FORD SAYS,PERCEIVED BRAKE FAILURE OCCURRED WITH A CONSUMER REPORT ENGINEER AND THAT IS WHERE I ORIGINALLY FOUND OUT TO TAKE THE INFORMATION TO MY DEALERSHIP. THANK YOU FOR ANY HELP YOU MAY BE ABLE TO PROVIDE. *TR

Mar 03, 2010

Crash: 1

I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW

Feb 07, 2010

2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES, NO TSB'S, NO SSM'S 10/28/09 BRAKES FAILED AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES. 10/30/09 BRAKES FAILED TWICE AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER CALLED FORD. FORD AUTHORIZED FREE RENTAL CAR AND PROVIDED A TECHNICIAN TO ASSIST DEALER. RESULT: REPLACED BRAKE BOOSTER TRAVEL SENSOR, REPROGRAMMED PCM POWER TRAIN CONTROL MODULE WITH LATER VERSION OF THE SOFTWARE, THERE IS A TECH SERVICE BULLETIN ON THIS BUT MY CAR DID NOT SHOW THE CODES THE FIRST 2 TIMES I BROUGHT IT IN. ON THE THIRD TIME THE FACTORY SHOWED THE DEALER HOW TO LOOK FOR CODES IN A DIFFERENT MANNER. 2/4/10 BRAKES ARE CONTINUING TO WORK FINE SINCE THE DEALER FIXED THEM. THIS IS NOT REALLY A COMPLAINT, BUT I SEE OTHERS ON THE INTERNET WHO ARE HAVING THIS PROBLEM AND THE DEALERS APPEAR TO BE HAVING TROUBLE LIKE MIND DID. *TR

Feb 04, 2010

I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO MANEUVER IT TO A SAFE PLACE. CROWN FORD SAID IT WAS THE WIRING THIS TIME. I DO NOT THINK FORD KNOWS WHAT IS GOING ON WITH THIS VEHICLE SINCE IT HAS THIS NEW REGENERATIVE BREAKING SYSTEM. WHAT I DO KNOW IS THAT AS SOON AS MY FUSION HYBRID WAS "FIXED" AGAIN, I DROVE IT STRAIGHT TO ANOTHER DEALERSHIP AND TRADED IT IN FOR A DIFFERENT VEHICLE. I WOULD NEVER PUT MY KIDS BACK IN THAT CAR AND AM WORRIED ABOUT OTHER FAMILIES WHO CHOOSE TO BUY THIS TYPE OF VEHICLE. *TR

Jun 09, 2009

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.

Nov 21, 2025

Crash: 1

This vehicle has been in our family since new and all recalls and service has been done on schedule. Currently only have 75K miles on it. On January 19, 2023 I was driving the vehicle in question and had a warning pop up saying Check Brake System and Service AdvanceTrac at the same time I lost my brakes and the vehicle lost power but not total power. No warning was given prior to this happening. I was able to stop the vehicle after pushing the brakes all the way to the floor and putting the car in neutral. I was luckily in my neighborhood after driving home in heavy traffic. I was able to get the car to my driveway and after restarting the car the warning went away and my husband drove the vehicle and did not have the issue. I found that Ford had a Customer Service Satisfaction internal recall back in 2010 on this vehicle for the exact same problem. The fix was applied back in 2010. I just recently brought the car in for another recall for a battery firmware update which I believe could have messed with the fix that was applied back in 2010. I called Ford and they stated there was nothing they could do. I can't get into a ford dealership for them to look into this for another 2 weeks. If other vehicles received this same firmware update for the battery they may incur the same issue and someone could be hurt or worse killed if they panic and don't know what to do. I had a hard enough time stopping the vehicle and I knew what to do but luckily I was not in traffic when it happened. I found an article written by Consumer reports back in Feburary 2010 stating the same issue. Vehicle is available for inspection at any time.

Jan 24, 2023

I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR

Jul 22, 2014

STEERING,FUEL/PROPULSION SYSTEM

3 complaints

My 2010 Ford fusion has no power steering and I believe a fuel injector problem. The service power steering message appears the engine light is on. I was told it had something to do with needing a fuel injector. This problem needs to be recalled ASAP

Jun 10, 2024

AS I WAS DRIVING THE POWER STEERING STOPPED WORKIN. AND COULDNT TURN THE WHEEL. WHILE I HAD MY CHILDREN IN THE CAR. ALSO THE GAS TANK WHENEVER I GET GAS THE CAR SHAKES & WHEN I TURN THE CAR ON AFTER THE GAS IS DONE, THE CAR STALLS & HAVE TO RESTART IT TWICE BEFORE IT STAYS ON

Nov 17, 2015

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB

Oct 23, 2015

STEERING,AIR BAGS,UNKNOWN OR OTHER

3 complaints

The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.

Apr 06, 2023

TAKATA RECALL IT KEEPS WARNING ME THAT AIR BAG ISN'T WORKING N I KEEP LOSING POWER STEERING FLUID

Mar 02, 2019

WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY

Feb 06, 2019

Fire: 1

VEHICLE SPEED CONTROL,SERVICE BRAKES

3 complaints

While driving my 2010 Ford Fusion, on five separate occasions (two times less than a week apart) and over the last five months, while stopping for traffic lights, traffic or pedestrians the brake pedal travelled just inches from the floor and extra effort was needed in attempt to activate the brakes hoping to come to a complete stop. On two jarring instances collision was avoided only by swerving the vehicle to keep from hitting a wayward pedestrian and the other instance was with another vehicle backing out in a mall shopping center. On all five occasions there was an associated amber ABS light on the dash, a sudden drop in brake pressure and severely degraded to no braking power during application. The brake fluid reservoir is appropriately filled with the manufacturer specified DOT 3 brake fluid and there are no leaks in the system whatsoever. I’ve been told at the Ford dealership that my vehicle will not be able to be inspected or seen by appointment for a little over 2 months (late Oct 2022). I’ve contacted Ford’s customer service at 1-866-436-7332 and they stated that my VIN# is not included in the recall: 19S54. It’s apparent that my vehicle is experiencing all of the identical issues which prompted the Ford recall 19S54. Please assist so the Ford Fusion community can resolve this issue before another catastrophic event occurs.

Aug 24, 2022

INTERMITTENTLY MY BRAKES WILL GO OUT, MOST OFTEN THIS HAPPENS AFTER THE VEHICLE HAS BEEN OFF AND I TURN IT OFF AND TRY TO REVERSE THOUGH IT ALSO HAPPENS WHEN IN DRIVE. IT HAS HAPPENS ON ACCESS ROADS, THE HIGHWAY, MY DRIVEWAY AND MOST OFTEN IN PARKING LOTS. MY CAR WILL ROLL AND BE COMPLETELY UNRESPONSIVE TO THE FACT THAT I HAVE MY FOOT ON THE BRAKE. THE BRAKE PEDAL GOES SOFT AND I CAN PRESS IT ALL THE WAY TO THE FLOOR. MY BRAKE LIGHT, ABS LIGHT, ETC ON THE DASHBOARD ALL LIGHT UP AND MY CAR KEEPS ROLLING. I TRY TURNING MY VEHICLE ON AND OFF AS SOMETIMES EVEN THE EMERGENCY BRAKE OR PUTTING THE CAR IN PARK WILL NOT GET THE VEHICLE TO STOP. I HAVE ALMOST HIT OTHER CARS AND PEDESTRIANS BECAUSE OF THIS ISSUE AND IT IS HIGHLY DANGEROUS AND COME TO FIND OUT A KNOWN GLITCH FOR SOME 2010 FORD FUSIONS.

Sep 20, 2019

WHILE SITTING AT A STOP LIGHT, THE CAR STARTED ACCELERATING FASTER AND FASTER. HAD TO TURN THE CAR OFF TO GET IT TO STOP. NEXT LIGHT, THE SAME THING. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THEY REPLACED IT. (RECALL?) WORKED OK UNTIL 3/27/2014 AND PULLING INTO A PARKING LOT, WITH MY FOOT ON THE BRAKE TO SLOW DOWN, THE CAR STARTED ACCELERATING AGAIN. I TURNED THE CAR OFF TO GET IT TO STOP. GLAD I WASN'T ON A HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. GOING BACK TO DEALERSHIP TOMORROW, AS I CONSIDER THIS A DANGEROUS PROBLEM. *TR

Mar 27, 2014

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

3 complaints

I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGLE DAY SINCE IN UTAH THERE'S NO WAY YOU CAN GET ANYWHERE WITHOUT IT. I DON'T CONSIDER DRIVING THE CAR IN THIS SITUATION (IT'S PROBABLY NOT EVEN RECOMMENDED) AND I'VE BEEN BORROWING MY ROOMMATE'S CAR, WHICH I CAN'T DO FOR MUCH LONGER FOR OBVIOUS REASONS. I WONDER WHAT FORD IS GOING TO DO TO HELP NOT ONLY ME BUT ALL THE UNFORTUNATE FORD FUSION'S OWNERS.

Mar 30, 2021

Injuries: 1

ADVANCETRAC CAME ON AND ALSO SERVICE POWER STEERING NOW CAME UP STEERING IS NOW HARD I CHECK THE RECALLS ON THIS SITE YESTERDAY WENT TO A FORD DEALER THE SAID THEIR WHERE NO RECALLS I CAME HOME AND REFRESHED THE PAGE AN NOW IT SAYS THAT THEIRS 0 RECALLS.. I AM UNAWARE OF WHAT'S GOING ON... PLEASE GET BACK TO ME THIS IS MY ONLY VEHICLE I HAVE TO GET TO WORK....STEERING IS HARD N IT'S A HASSLE DRIVE IT

Mar 04, 2021

SHAME ON YOU FORD! HARD WORKING MIDDLE CLASS FAMILY PURCHASED A 2010 FORD FUSION FOR OUR SON TO USE WHILE HE'S IN COLLEGE. WHILE DRIVING THE CAR ON 1-95 THE CHECK ENGINE LIGHT CAME ON AND ALSO SERVICE POWER STEERING. THE STEERING WHEEL LOCKED AND THE CAR WAS IMPOSSIBLE TO DRIVE LUCKILY IT WAS A WEEK DAY SO WE WERE ABLE TO FIND A FORD DEALERSHIP. WELL THEY TOLD US IT WAS A EVAP PUMP $340, THEY RESET THE POWER STEERING SENSOR AND THOUGHT THEY FIXED IT. FEW DAYS LATER THE SAME THING HAPPENED AGAIN. ANOTHER MECHANIC TOLD US IT WAS UNEVEN TIRE PRESSURE THAT SET THE SENSORS OFF THE CAR DROVE FOR AN HOUR AND THE SENSORS WENT OFF AGAIN.THERE SHOULD BE A RECALL TOO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS IS HORRIBLE FORD SO MANY FAMILY'S RELY ON YOUR CARS FOR THE SAFETY OF THEIR FAMILY! I WILL NEVER BUY FORD AGAIN! POWER STEERING WARNING MESSAGE AS THE FAILURE OCCURRED AGAIN . TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND NOW I WAS TOLD THE FRONT AXLE HAS TO BE REPLACED $2300. MONEY PIT!! THIS SHOULD NOT BE HAPPENING TO A 2010 CAR WITH 48000 MILES ON IT. *TR

Nov 05, 2014

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

3 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED INTERMITTENTLY TO OPERATE AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD JACKSONVILLE (10720 PHILIPS HIGHWAY, JACKSONVILLE, FL 32256, (904) 242-6499) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,737. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 16, 2021

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WITHOUT WARNING THE VEHICLE IN FRONT SLAMMED ON THERE BRAKE WHICH CAUSED THE CONTACT TO SLAM ON HIS BRAKE PEDAL HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY, EXTENDING THE BRAKING DISTANCE. THE CONTACT STEERED THE VEHICLE TO THE RIGHT TO PREVENT CRASHING INTO THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO HINDER FORD, INC (505 S PHILADELPHIA BLVD, ABERDEEN, MD 21001) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ANTI-LOCK BRAKES MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.

Jul 01, 2020

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

Dec 29, 2016

STEERING,ELECTRICAL SYSTEM,ENGINE

3 complaints

THE RACK AND PINION IS STARTING TO GET HARD AND MAKING NOISE. MY STEERING IS NOT FUNCTIONING AS IT SUPPOSE TO BE. ENGINE IS STARTING TO SHAKE WHILE ON RED LIGHT. MY A/C DOESN'T WORK AND LIGHTS DO NOT WORK FROM THE INSIDE.

Jan 25, 2021

LOSS POWER STEERING IN MY 2010 FORD FUSION ON MY WAY TO WORK. ASSIT FAULT CAME ON. THIS IS FREAKING RIDICULOUS THAT FORD IS NOT STEPPING UP AND TAKING CARE THIS. HOW CAN THEY BE SO CARELESS. OTHER ISSUES INCLUDE FRONT SEAT RECLINER DRIVER SIDE. ELECTRICAL ISSUES. ENGINE ISSUES. DISAPPOINTED MY FIRST CAR I PLAYED OFF. NOTHING TO SHOW FOR IT.

Jan 19, 2020

DASHBOARD WARNING LIGHTS SUDDENLY CAME ON, TEMPERATURE GAGE WENT TO HOT AND CAR SUDDENLY SHUT OFF WHILE MOVING

Aug 02, 2019

WHEELS,SERVICE BRAKES

3 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS WERE DIFFICULT TO REMOVE FROM THE VEHICLE WHILE ATTEMPTING TO CHANGE TIRES ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE TWO-PIECE LUG NUT FUSING TOGETHER. ADDITIONALLY, WHILE DRIVING, THE OUTER SHELL OF THE LUG NUTS DETACHED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS ALSO EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. INDEPENDENCE FORD LOCATED AT 3101 COLUMBIA BLVD, BLOOMSBURG PA, 17815 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 115,000. *BF*JB

May 26, 2020

ABS MODULE SEEMS TO CAUSE RANDOM LOSS OF BRAKING -- VEHICLE STARTS BRAKING NORMALLY, THEN SUDDEN LOSS OF HYDRAULIC AND PEDAL GOES ALMOST TO FLOOR BEFORE SOME BRAKING RESUMES. IT'S A RELATIVELY INFREQUENT PROBLEM ( FOUR TIMES IN 6 MONTHS) WITH NO APPARENT TRIGGER, AND HAS HAPPENED WHEN PULLING STRAIGHT INTO A PARKING SPOT, STOPING FOR A STOPLIGHT, AND TURNING OFF OF A FREEWAY ONTO AN OFF-RAMP. WEATHER CONDITIONS DURING OCCURERENCES WERE DRY AND SUNNY TWICE, RAINING ONCE, AND OVERCAST AND ABOUT 50 DEG F ON THE MOST RECENT (OCT. 10, 2018) OCCASION. AN UNRELATED MATTER HAS TO DO WITH THEIR WHEEL LUG NUTS. THEY HAVE A TWO-PART CONSTRIUCTION, AND THE OUTER LAYER SWELLS SO THAT IT CANNOT BE SERVICED USING THE OEM TIRE CHANGING HARDWARE SUPPLIED WITH SPARE TIRE.

Nov 06, 2018

UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015.

Nov 23, 2015

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

3 complaints

I WAS DRIVING ON THE FREEWAY WHEN THE BRAKE LIGHT CAME ON MY DASH THEN BEGAN TO BLINK. I STARTED TO PULL TO THE SIDE OF THE FREEWAY WHEN I NOTICED MY BRAKES WERE NOT WORKING, I COASTED TO A STOP AND CALLED TRIPLE A. THE CAR WAS TOWED TO A REPAIR SHOP WHERE I WAS TOLD THERE WAS NOTHING WRONG WITH THE BRAKES. I DROVE THE CAR OUT OF THE REPAIR SHOP AND WHEN I CAME TO THE FIRST STOP SIGN AGAIN IT FELT LIKE I HAD NO BRAKES. I WAS ONLY GOING ABOUT 15 MPH SO I WAS ABLE TO STOP THE CAR BY PUSHING EXTREMELY HARD DOWN ON THE BRAKE PEDAL AND USING THE AID OF MY EMERGENCY BRAKE. I RETURNED THE CAR TO THE REPAIR SHOP AND AFTER 2 DAYS THEY INFORMED ME THAT THE CAR HAD A PROBLEM THAT ONLY THE DEALERSHIP CAN FIX. THE CAR NEEDED THE BRAKE SYSTEM SOFTWARE UPDATED BECAUSE OF A GLITCH RESULTING IN THE BRAKE HYDRAULIC CONTROL UNIT TO GET STUCK OPEN OR REACT SLOWLY.

Mar 13, 2020

VEHICLE SHOWED INTERMITTENT "SERVICE ADVANCETRAK" LIGHT AND WOULD INTERMITTENTLY GO INTO FULL ABS MODE AT LOW SPEED ON SMOOTH, DRY PAVEMENT. THE ABS PART OF THE PROBLEM CAUSED US TO MISS SEVERAL TURNS FOR LACK OF EFFECTIVE BRAKING AND, AT LEAST ONCE, TO END UP FOUR FEET PAST A STOP SIGN AND INTO THE CROSSING LANE OF TRAFFIC. THE FORD DEALER REPLACED THE L/R ABS SENSOR TWICE BUT THE PROBLEM RECURRED 9 MONTHS AND THEN 3 MONTHS LATER. THE THIRD TIME, WE TOOK THE VEHICLE TO AN INDEPENDENT SHOP WHERE I WAS ABLE TO PERSONALLY OBSERVE THE FINAL AND CORRECT DIAGNOSIS AND REPAIR OF THE PROBLEM. THERE WAS A BUILDUP OF RUST AND SCALE ON THE SENSOR MOUNTING POINT WHICH HAD GRADUALLY FORCED THE PLASTIC SENSOR FURTHER AND FURTHER FROM NOTCHED SENDER WHEEL UNTIL, EVENTUALLY, THE SENSOR BECAME INTERMITTENT. THE COMPUTER APPARENTLY INTERPRETED THIS AS A LOCKED WHEEL AND THEN WENT INTO FULL ABS MODE. THAT'S WHAT THE REAL MECHANIC SAID, ANYWAY, AND HIS REPAIR HAS WORKED FINE FOR ABOUT FOUR MONTHS NOW (THE R/H SENSOR ALSO WENT INTERMITTENT FOR THE SAME REASON ABOUT TWO MONTHS AGO AND WAS ALSO SUCCESSFULLY REPAIRED BY CLEANING UP THE MOUNT AND REINSTALLING THE ORIGINAL 2010 SENSOR). THE FORD DEALER'S MECHANIC APPARENTLY NEVER CLEANED UP THE SURFACE OF THE MOUNT ON EITHER OF HIS REPAIRS. JUST TORQUING DOWN THE NEW SENSOR WAS EVIDENTLY ENOUGH TO MAKE IT WORK FOR A WHILE. THIS WOULD NOT BE WORTH BOTHERING YOU OVER BUT FOR THE RANDOM ABS PART WHICH COULD HAVE CAUSED US TO BE IN A PRETTY SERIOUS ACCIDENT ON AT LEAST ONE OCCASION (THE STOP SIGN!). I DID NOT OBSERVE ANY OBVIOUS PATTERN OR RELATIONSHIP BETWEEN THE LIGHT COMING ON AND/OR THE ABS MALFUNCTION. RUST IS A COMMON PROBLEM HERE IN THE NORTHEAST. THE MECHANIC WHO SOLVED THE PROBLEM SAID HE HAS RUN INTO SIMILAR ISSUES WITH OTHER CARS. IT MIGHT BE WORTH AT LEAST A SERVICE BULLETIN.

Sep 13, 2018

THE CAR WAS INSPECTED BY THE DEALER AT 40,000 MILES AND BRAKING SYSTEM WAS RATED GREEN ("THE PADS ARE OKAY"). WHEN THE CAR WAS NEXT SERVICED AT 47,387 MILES (WITHIN THE REGULAR SERVICE INTERVAL) THE LEFT REAR BRAKE CALIPER HAD FROZEN, CAUSING THE PAD TO BE WORN TO BARE METAL. I AM WORRIED BECAUSE BRAKES ARE A MAJOR SAFETY COMPONENT, THE DRAG MAY HAVE DAMAGED THE WHEEL BEARING, AND I HAVE READ (FORDFUSIONFORUM.COM) OF MANY INSTANCES EXACTLY LIKE MY OWN THAT HAVE LED TO RECURRING PROBLEMS OF REAR BRAKE FAILURE. *TR

Oct 13, 2013

STEERING,SUSPENSION,POWER TRAIN

3 complaints

MY ABS AND TRACTION LIGHT STAYS ON. MY CAR SHIFTS REALLY BAD WHEN I HIT AN HOLE AND WHEN I GO OVER 65 MPH I FELL LIKE I AM LOSING CONTROL.

Jan 28, 2020

MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.

May 21, 2018

THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR

Dec 07, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

3 complaints

I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.

Nov 02, 2019

UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR

Oct 10, 2013

I WAS DRIVING ON A BUSY ROAD WHEN MY CAR STOPPED. I PUSHED THE GAS AND IT WOULD NOT GO. I BARELY PULLED OVER AND TURNED THE CAR OFF. AFTER SEVERAL MINUTES IT RESTARTED. I ALMOST GOT REAR ENDED THE FOLLOWING DAY BECAUSE IT DID THE SAME THING ON A HILL. I HAD TWO SMALL CHILDREN IN THE CAR THIS TIME. I CALLED THE DEALERSHIP AND THEY SAID IT IS A FAULTY THROTTLE BODY. THEY SAID IT WOULD COST ME OVER $500 TO FIX AND THE PART WOULD TAKE SEVERAL DAYS TO COME IN DUE TO IT BEING ON BACK ORDER FROM IT HAPPENING SO OFTEN. I ALMOST GOT HIT WITH MY THREE YEAR OLD AND 6 MONTH OLD IN THE CAR. THIS IS A MAJOR SAFETY ISSUE. IT HAPPENS OUT OF NO WHERE AND AT ANY SPEED. THANK GOODNESS I WASN'T ON THE HIGHWAY WITH MY CHILDREN!!! FORD NEEDS TO STEP UP AND MAKE THIS A SAFETY RECALL!! THE DEALER SAID HE IS SEEING IT IN MOSTLY ALL 2010-2012 FUSIONS. *TR

Jun 22, 2013

STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

WELL I GET OUT THIS MORNING TO TAKE MY KIDS TO SCHOOL WHEN I CRANK THE CAR AND WE START RIDING THE SERVICE ADVANCETRAC LIGHT CAME ON IN BLANK THEN THE SERVICE POWER STEERING LIGHT CAME ON. SO AFTER I DROP THEM OFF I WAS ON MY WAY HOME THE LIGHT CONTINUE TO BLINK AS I PULLED UP IN MY DRIVEWAY THE STEERING WHEEL START TO GET HARD TO STEER SO I'LL PARK GOT OUT WELL SO I'LL PART POP THE HOOD GOT OUT AND CHECK FOR POWER STEERING ON TO REALIZE THAT IS NOT ONE BECAUSE IT'S ELECTRIC. SO WHEN I LOOK ONLINE TO MY SURPRISE EVERYBODY WITH A FORD FUSION IS HAVING THE SAME AS A PROBLEM DIFFERENT YEAR DIFFERENT ENGINE SIZE BUT SAME PROBLEM NO ONE SEEMS TO HAVE A SOLUTION BECAUSE IT'S MANY THINGS THAT CAN CAUSE THE PROBLEM IS VERY STRESSFUL I THINK Y'ALL SHOULD HAVE THAT ON RECALL TO HELP BETTER ASSIST PEOPLE WITH THE PROBLEMS. UNFORTUNATELY I HATE THE FACT THAT MY MY WARRANTY IS UP AS FATHER WITH A FAMILY OF FIVE DON'T HAVE THE MONEY TO AFFORD TO PAY FOR TO GET IT FIXED.

Oct 24, 2019

I HAVE A 2010 FORD FUSION SE 4DRV6 AND WAS DRIVING MY VEHICLE DOWN A HIGHWAY AND MY LOW TIRE PRESSURE LIGHT CAME ON. UNABLE TO PULL OVER IMMEDIATELY I DROVE TO THE NEAREST GOOD YEAR WHICH OFFERS FREE TIRE REPAIR WHEN OUT OF NO WHERE THE TRACTION STABILITY CONTROL KICKED IN ON MY CAR AND MY SERVICE SCREEN SAID "SERVICE POWER STEERING NOW" I MAINTAINED CONTROL OF THE VEHICLE UNTIL I GOT TO GOOD YEAR WHERE THEY DISCOVERED THAT I HAD NO POWER STEERING. *JS

Dec 30, 2015

MY WIFE WAS DRIVING TO A APPOINTMENT AND ABOUT 2 MILES AWAY FROM THE HOUSE, THE ADVANCE TRAC LIGHT CAME ON THEN THE CAR STEERING LOCKED UP AND THE CAR LOST CONTROL, SHE WAS ABLE TO PULL UP AGAINST THE SIDE WALK SAFE, BUT IT SCARED HER REALLY BAD THINKING IT WAS GOING TO BE A SERIOUS AND THAT HER AND THE BABY SHE CARRYING WOULD BE HURT, WHY IS THEIR NOT A RECALL ON THIS PROBLEM, SO MANY PEOPLE HAS HAD THE SAME PROBLEM WITH THE FORD FUSION IT SHOULD BE. *TR

Feb 27, 2014

Crash: 1

UNKNOWN OR OTHER,ENGINE

3 complaints

THROTTLE BODY RECALL I HAVE A 2010 FORD FUSION THAT I JUST PURCHASED LESS THEN A YEAR AGO. ONE DAY MY CHECK ENGINE LIGHT CAME ON AND I RETURNED THE CAR THEY TOLD ME IT WAS THE THROTTLE BODY. THEY REPLACED IT AND 3 MONTHS LATER IT WENT AGAIN. I LOOKED UP THE RECALLS AND THEY SAID THAT THE THROTTLE BODY WAS ONE OF THEM. IT HAS ALREADY BEEN FIXED 4 TIMES IN THE LAST COUPLE OF YEARS. NOW MY CAR IS STALLING AND SHUTTING OFF IN TRAFFIC. HOW DO I GO ABOUT GETTING THIS FIXED OR SOMETHING NEW. I LOOKED UP THE RECALLS AND IT SAIDS IM SUPPOSE TO HAVE A 10 YEAR EXTENDED WARRANTY OR 150,000 MILE WARRANTY. BUT NO ONE IS GIVING ME ANY ANSWERS. THIS CAR IS VERY DANGEROUS FOR ME AND MY FAMILY TO BE DRIVING IN. WHERE DO I GO FROM HERE..

Sep 08, 2019

SLOWED DOWN ON HIGHWAY TO MAKE RIGHT TURN INTO SHOPPING CENTER. LOST POWER. HAD TO TURN OFF CAR AND RESTART. HAPPENED AGAIN ONE WEEK LATER. *JS

Jul 06, 2014

WHILE DRIVING THE CAR TO GET ON FREEWAY IT BOGGLED DOWN LIKE IT WAS GOING TO TURN OFF AND CHECK ENGINE LIGHT TURNED ON AND WRENCH SYMBOL SO PULLED TO THE SIDE AND CAR WAS SHAKING AS IF IT HAD NO GAS SO TURNED OFF FOR 3 MIN AND TURNED BACK ON AND DROVE NOT EVEN A MILE DOWN THE ROAD AND IT DID THE SAME THING SO TURNED OFF AND ON AGAIN AND IT RAN AS IF WAS FINE NOT EVEN A MONTH LATER STARTED DOING THE SAME THING ONCE YOU DRIVE AND IT STARTS TO ACCELERATE IT BOGGLES DOWN AND LIGHTS COME ON. GOT IT CHECKED AND WAS TOLD IT WAS THE THROTTLE BODY WHICH IS HAPPENING IN A LOT OF FORD FUSION 2010 CARS. *TR

Nov 28, 2012

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

3 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED SEVERAL TIMES. IN ADDITION, THE CHECK ENGINE, ABS, TRACTION CONTROL, AND EPS WARNING INDICATORS RANDOMLY FLASHED. THE CONTACT, A MECHANIC, CHECKED FOR A DIAGNOSTIC TROUBLE CODE, WHICH INDICATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL ANGLE SENSOR EITHER OPENING OR SHORTING OUT. THE CODE ALSO INDICATED THAT THERE WAS A CONNECTION FAILURE AND THE ABS MODULE MAY BE FAULTY. HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY EPS AND BRAKE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Sep 14, 2018

I WAS DRIVING HOME AFTER PICKING UP MY 9YR OLD FROM SCHOOL,WHEN VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP,I HAD TO SWERVE RIGHT TO AVOID HITTING THEM AND HIT MY BRAKES"AT THIS POINT MY VEHICLE SHUT OFF COMPLETELY IN THE MIDDLE OF TRAFFIC I HAD TO RESTART IT THEN DROVE ABOUT 10 MILES WHEN MY CAR STARTED CHIMMING AND THE SERVICE POWER STEARING NOW AND ADVANCE TRACK CONTROL WARNINGS CAME ON I HAD NO CONTROL OF MY VEHICLE I COULD NOT TURN THE WHEEL AT ALL IT WAS LOCKED I MANAGED TO PULL TO THE SIDE OF THE ROAD WITH EXTREME EFFORT I THOUGHT I WAS GOING TO BREAK SOMETHING TRYING TO TURN THE WHEEL JUST SLITELY TO GET TO SIDE OF ROAD CAR HAD TO BE TOWED IT UNDRIVABLE AND COMPLETELY UNSAFE MY SON COULD HAVE BEEN SERIOUSLY INJURED.FORD HAS RECALLED THESE CARS FOR THE SAME ISSUE IN 2011 AND BEYOND WHY IF THEY HAVE THE SAME EXACT FUNCTION AND PARTS NOT RECALLING THESE 1500$ TO FIX THAT I DON'T HAVE,IVE TAKING GREAT CARE OF THIS VEHICLE BUT HAVE HAD NOTHING BUT PROBLEMS THE SAME DAY THIS HAPPENED I RECEIVED A FACTORY RECALL FOR THE PURGE CANISTER AND GAS TANK,THE CAR WHEN I BOUGHT IT WAS BURNING UP CALIPERS WHEELS WERE COMING LOOSE BREAK PADS SHEARING OFF AND ROTOR AFTER ROTOR PAD AFTER PAD AND 3 CALIPERS AND A BATTERY LATER BECAUSE BREAK FLUID SHOT OUT OF MY RESERVOIR ONTO MY BATTERY SHORTING IT OUT CONDUCTING A STRAIGHT FEED FROM POS TO NEG.NOW THIS THIS IS SO DANGEROUS IF I WAS A LESS EXSPERIANCED DRIVER THIS COULD HAVE BEEN TRAGIC!!!IS THAT REALLY WHAT IT TAKES FOR THIS BILLION DOLLAR COMPANY TO BE HELD ACCOUNTABLE I MEAN WE ALREADY PAYED FOR THE VEHICLE LEAST THEY CAN DO IS FIX THE PROBLEMS THEY NO HAVE EXISTED FOR ALONG TIME BEFORE PEOPLE DIE.

Sep 23, 2017

THE VEHICLE LOST POWER STEERING, TRACTION CONTROL, AND BRAKES UPON ENTERING THE FREEWAY ON RAMP. TO STOP THE VEHICLE AND ENDANGERING OTHER DRIVERS, I WAS FORCED TO CRASH INTO THE CONCRETE WALL BARRIER ON THE DRIVERS SIDE OF THE ON RAMP. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD UNTIL AFTER COMING TO A STOP AND THE ENGINE DIED. AT THAT POINT THE WARNING LIGHTS CAME ON. *TR

Dec 11, 2012

Crash: 1

Injuries: 2

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

3 complaints

I BOUGHT THIS VEHICLE A WEEK AGO FROM A WELL KNOWN DEALERSHIP. I WAS TOLD THE CAR WAS TESTED AND HAD NO MECHANICAL PROBLEMS. IT HAD CLEAN CARFAX AND ONE OWNER. AFTER HAVING THE CAR A FEW DAYS THE ENGINE LIGHT CAME ON AND THE CAR STARTED SURGING AND I LOST ACCELERARTION AND ABILITY TO KEEP CAR ON THE ROAD. I BARELY MADE IT HOME AND AM FEARFUL TO DRIVE IT. I THINK THERE IS A PROBLEM WITH THE GAS TANK OR SIMILAR COMPONENT. THE DEALER SAID IT WAS SOLD AS IS SO NOW I HAVE TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN DETECTED AND FIXED. I AM SEEING OTHER OWNERS OF THIS VEHICLE HAVING SAME ISSUES. FORD NEEDS TO ISSUE A RECALL FOR THIS. SOMEONE IS GOING TO GET SERIOUSLY HURT. I GET DIALYSIS 3 TIMES WEEKLY AND THOUGHT THIS CAR WOULD BE RELIABLE. NOW I WILL BE PAYING FOR REPAIRS.

Sep 02, 2018

I HAVE MULTIPLE ITEMS THAT HAVE COME ABOUT ALL OF A SUDDEN OVER THE LAST MONTH OR TWO FOR NO APPARENT REASON. 1.) FUEL FILL INLET MESSAGE HAS APPEARED ON THE DASH, ALONG WITH THE CHECK ENGINE LIGHT. 2.) DRIVER SIDE DOOR HANDLE JUST STOPPED WORKING. 3.) THE AIR CONDITIONER HAS INTERMITTENTLY STOPPED WORKING. COOL AIR COMES AND GOES, AND FROM THE OUTSIDE OF THE CAR IT SEEMS THE FAN STAYS ON ALL THE TIME.

Jul 29, 2016

I WAS COMING HOME FROM WORK AND I HAD JUST TURNED LEFT ON TO [XXX] AND THE CAR START SLOW DOWN I TRIED TO ACCELERATE BUT THE CAR SLOWED TO ABOUT 2MPH AND THE ENGINE JUST STARTED TO SHAKE BADLY IT WOULDN'T EVEN PULL THE HILL GOING TO MY HOUSE SO PULLED OVER IN A NEIGHBORS YARD AND CALLED MY FATHER HE TOLD ME TO JUST CUT IT OFF AND WAIT A COUPLE MINUTES THEN RETRY IT AND AFTER I WAIT IT STARTED FINE AND THE WRENCH LIGHT WENT OFF SO DROVE IT TO MY HOME ABOUT A MILE AWAY AND IT DID IT AGAIN WHEN I WAS PULLING IN MY DRIVE WAY IF THIS HAD HAPPENED WHEN I WAS TURNING ON TO MY ROAD I COULD OF BEEN HIT BY ANOTHER CAR THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED BEFORE SOME ONE GETS HURT OR KILLED. WISE UP FORD IT YOUR CHEAP CHINA PARTS THAT'S CAUSING THE PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Aug 28, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.

May 01, 2018

DRIVING ~40 MPH, TOOK FOOT OFF ACCELERATOR, WRENCH INDICATOR LIGHT TURNED ON, COULD NO LONGER ACCELERATE, HAD TO ROLL ONTO BREAKDOWN LANE. TURNED ENGINE OFF, COULD NOT START CAR 1ST ATTEMPT. CAR STARTED ON 2ND ATTEMPT, AND THE LIGHT WENT OFF. HAS OCCURRED 4 TIMES NOW, 3 TIMES AT SPEEDS OF ~40 MPH AND ONE TIME WHILE SLOWING DOWN FOR A TRAFFIC LIGHT. VERY SCARY FOR THE YOUNG DRIVERS IN MY FAMILY. *TR

Aug 02, 2013

EARLIER THIS MONTH, I STARTED MY CAR [FORD FUSION 2010 SE] AFTER HAVING IT PARKED [NEVER HAVING THIS SITUATION BEFORE] MY CAR STARTED VIBRATING AFTER I TURNED THE CAR ON AND BARELY DRIVING IT. I PLACED THE CAR IN PARK AND POPPED MY HOOD AND LOOKED AT THE ENGINE, THE ENTIRE THING WAS VIBRATING SO I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED, THE PROBLEM WAS THEN GONE AND I THOUGHT HMM.. MAYBE ITS JUST A MINOR ISSUE. THIS SAME THING HAPPENED AGAIN A FEW DAYS AFTER AND THEN A FEW TIMES WITHIN THE SAME WEEK UP UNTIL NOW. SO I'LL BE DRIVING AND THE CAR WOULD JUST SLOW DOWN AND MY ENGINE WOULD BE VIBRATING. I TOOK MY CAR TO THE SHOP [BARELY MAKING IT THERE] I WENT TO "BROAD & JAMES AUTO CARE LOCATED AT 3288 E BROAD ST COLUMBUS, OH 43213" AFTER HAVING A DIAGNOSTICS DONE I WAS ADVISED THAT I HAD A THROTTLE BODY FAILURE AND THEY CONTACTED FORD KRIEGER IN COLUMBUS OH AND WAS ADVISED THAT THE PARTS ARE ON BACK ORDER AND THAT THERE ARE NO SPECIFIC DATE OF RECEIPT. UPON RESEARCH I'VE FOUND OUT THAT THIS IS AN ONGOING ISSUE FOR THIS VEHICLE. NOW MY CAR CAN'T BE DRIVEN AT ALL. *TR

Jul 16, 2013

STEERING,SUSPENSION,WHEELS

3 complaints

VEHICLE MAKES POPPONG SOUNDS WHEN CAR TURNS TO SIDE

Jan 18, 2018

JUST PAID $1658.00 FOR THE REMOVAL AND REPLACEMENT OF THE RACK & PINION IN OUR 2010 FORD FUSION DUE TO AN INHERENT DEFECT OF THE STEERING SYSTEM THAT OCCURS AROUND 90,0000 -100,000 MILES.

May 14, 2017

CAR HAS HEAVY VIBRATION DURING HIGHWAY DRIVING. CAR HAS BEEN IN FOR SERVICE TWICE IN THIRTY DAYS WITH A FOUR WHEEL ALIGNMENT AND TIRES BEING REBALANCED, BRAKES HAVE ALSO BEEN CHECK. VIBRATION STILL THERE 1000 MILES LATER. LOOKING FOR SOME ANSWERS BEFORE CONCRETE WALL IS COMING AT ME AT 65 MPH! *TR

May 05, 2014

STEERING,TIRES

3 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.

May 09, 2016

THE SERVICE ADVANCED AUTO TRACTION,SERVICE POWER STEERING AND LOW TIRE PRESSURE ALARMS ALL CAME SAME TIME AND UNABLE TO TURN STEERING ALL OF SUDDEN.THE PRESSURE ON TIRE WAS GOOD BUT STILL SHOWING LOW TIRE PRESSURE. *TR

Nov 21, 2014

WHEN MY TIRE PRESSURE GETS LOW -NOT ACCOMPANIED BY THE LOW TIRE PRESSURE LIGHT- THE ADVANCTRAC LIGHT AS WELL AS SERVICE POWER STEERING LIGHT COME ON THE COMMAND CENTER. I AM ABLE TO DRIVE IT SAFELY, BUT THE NEXT TIME THAT I TURN MY CAR ON AFTER THAT, THE POWER STEERING HAS ALWAYS BEEN OUT. *TR

Oct 09, 2014

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

3 complaints

DRIVING IN FAR LEFT LANE AT HIGHWAY SPEED. THE CAR HAD BEEN ON FOR ABOUT 10 MINUTES AFTER SITTING IN PARKING LOT ALL DAY. IT WAS 96 DEGREES. CAR STARTED TO VIBRATE AND SLOW DOWN. I NOTICED THAT THE TOOL LIGHT WAS ON. OBVIOUSLY I HAD ENTERED INTO LIMP MODE AND FOUND A WAY TO CROSS FOUR LANES OF RUSH HOUR TRAFFIC TO MAKE IT TO THE EMERGENCY LANE. ONCE STOPPED ENGINE LOPED ERRATICALLY AND WOULD NOT ACCELERATE. ENGINE WAS NON-RESPONSIVE TO PEDAL CHANGES. PUT CAR IN PARK AND SHUT THE ENGINE OFF. I WAITED 30 SECONDS AND STARTED THE CAR AGAIN AND DROVE HOME (26 MILES) WITHOUT FURTHER INCIDENT. IT SHOULD BE NOTED THAT I HAVE EXPERIENCED SURGING IN THE ENGINE THIS PAST WEEK. SYMPTOMS POINT TO THE THROTTLE BODY; BUT THIS IS SPECULATION AS I HAVE NOT HAD THE CAR DIAGNOSED BY A PROFESSIONAL. I AM AWARE THAT THERE IS A CURRENT INVESTIGATION INTO THIS MATTER. THIS EVENT HAPPENED AT HIGHWAY SPEEDS AND COULD HAVE BEEN DISASTROUS. DRIVING CAN BE INHERENTLY DANGEROUS AND PARTS DO BREAK; BUT, THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME WARRANTS AN ADDITIONAL REPORT.

Feb 27, 2014

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY CAR SHUT OFF I WAS ALMOST HIT BY ANOTHER CAR THEN A SEMI TRUCK BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. MY CAR HAD NO THROTTLE RESPONSE. AFTER HAVING MY CAR LOOKED AT IT, IT WAS DIAGNOSED TO HAVE A BAD THROTTLE BODY. SO I DID SOME RESEARCH AND ITS A COMMON THONG WITH 2010 FORD FUSIONS, BUT FOR SOME REASON FORD WON'T EITHER FIND A WAY TO FIGURE OUT WHY THEY SEEM TO HAVE THROTTLE BODIES THAT ARE MALFUNCTIONING AND PUTTING THEIR DRIVERS LIVES IN DANGER. THEY NEED TO RECALL THIS BEFORE IT CAUSES SOMEONE TO LOSE THEIR LIFE. FOR PEOPLE WHO DON'T KNOW IT COST ABOUT $500 TO GET IT FIXED IF YOUR VEHICLE ISN'T UNDER WARRANTY. *TR

Apr 29, 2012

WHEN I WAS DRIVING MY 2010 FORD FUSION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER AND STALLED OUT. LUCKILY I WASN'T IN FRONT OF A TRUCK OR ON THE FREEWAY. VERY SCARY MY CAR ONLY HAS 15391 MILES ON IT. THIS CAR WAS ALSO LEAKING OIL. I AM NOT HAPPY WITH THIS CAR. WHEN I TOOK IT TO THE DEALER THIS PROBLEM DIDN'T SHOW UP AT FIRST SO THE SERVICE PERSON KEPT THE CAR LONGER AND FINALLY IT DID THE SAME THING AND LOST ALL POWER SO THEY REPLACED THE THROTTLE BODY AND REPLACED THE THE GASKET THAT WAS LEAKING OIL. ALSO A FEW MONTHS EARLIER ONE OF THE COILS WENT BAD AND HAD TO BE REPLACED. *TT

Oct 25, 2011

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

3 complaints

WE WERE STOPPED IN HEAVY TRAFFIC IN ORLANDO 800 MILES FROM HOME. THE CAR WOULD NOT ACCELERATE SO WE LIMPED INTO A GAS STATION. A TOW TRUCK OPERATOR WAS AT THE GAS STATION AS WELL AS A MECHANIC. THEY BOTH SAID IT IS A VERY COMMON FORD THROTTLE CONTROL FAILURE. FORD QUOTED US $1000 TO FIX THE PROBLEM BUT A MECHANIC FIXED IT FOR $450. INITIALLY, HE CLEANED THE THROTTLE CONTROL AND CHANGED THE SPARK PLUGS. IT DROVE FINE IN TEST DRIVE BUT FAILED AGAIN ON OUR WAY TO HOTEL. WE PURCHASED THE PART FROM GREENWAY FORD IN WINTER PARK FL. THEY HAD 24 IN STOCK BECAUSE IT IS NOT UNCOMMON TO SELL 12 A DAY SINCE THE PROBLEM IS SO COMMON. THE PROBLEM IS NOW SOLVED BECAUSE WE DROVE THE CAR TO TOYOTA AND TRADED IT IN. *TR

Jan 15, 2014

DRIVING AT HIGHWAY SPEED WHEN VEHICLE DIED, HAVING COMPLETE LOSS OF POWER. WRENCH LIGHT AND CHECK ENGINE LIGHT BOTH CAME ON. THERE WAS NO SHOULDER TO PULL OVER ONTO AND MANY LARGE 18 WHEELERS DRIVING BY. I PULLED OVER IN SOMEONE'S DRIVEWAY, TURNED THE VEHICLE COMPLETELY OFF, INSPECTED UNDER THE HOOD AND AROUND THE VEHICLE WITH NO FINDINGS, AND THEN ATTEMPTED TO RESTART. THE VEHICLE RESTARTED BUT HAD DIFFICULTY TURNING OVER. I CONTINUED TO DRIVE FOR APPROX 5 MORE MILES WHEN THE INCIDENT OCCURRED A SECOND TIME. ON THE SECOND TIME THE VEHICLE HAD LOSS OF POWER BUT THE ENGINE REMAINED RUNNING. THERE WAS NO THROTTLE RESPONSE, FROM DEPRESSING THE GAS PEDAL. ONCE I PULLED OVER ON THE SHOULDER THE ENGINE BEGAN ROCKING THE CAR VIOLENTLY. I IMMEDIATELY TURNED OFF THE VEHICLE AND LET IT REST FOR 5 MINUTES. I RESTARTED THE CAR ONCE AGAIN, THIS TIME WITHOUT DIFFICULTY AND DROVE IT STRAIGHT TO AN AUTO SHOP. THE MECHANIC PERFORMING WORK ON THE CAR STATES THE ERROR CODE WAS P2111 AND WAS THE THROTTLE BODY CAUSING THE PROBLEM. *TR

Oct 15, 2013

I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION. *TR

Aug 10, 2012

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

TRAVELING APPROXIMATELY 70-75 MPH ON US HIGHWAY VEHICLE LOST POWER AND ENTERED INTO A LIMITED POWER "LIMP HOME" MODE, DROPPING ENGINE TO IDLE SPEED AND CAUSING A WRENCH LIGHT TO ACTIVATE ON THE DASH AND ACTIVATION OF "CHECK ENGINE" LIGHT. VEHICLE LOSING POWER NEARLY RESULTED IN MOTOR VEHICLE COLLISION WITH OTHER VEHICLES. AFTER MOVING TO SHOULDER OF ROADWAY AND SHUTTING OFF VEHICLE AND TURNING IT BACK ON THE PROBLEM CORRECTED FOR APPROXIMATELY 2 MILES WHERE ISSUE OCCURRED AGAIN, THIS TIME AT SPEEDS APPROXIMATELY 60 MPH. AFTER SHUTTING OFF AND POWERING BACK ON VEHICLE THE PROBLEM AGAIN CORRECTED FOR LESS THAN A MILE. VEHICLE CONTINUED SAME PROBLEM AFTER SHUTDOWN ANOTHER 8 TIMES WITHIN 5 MILES. ONLY ROADSIDE CORRECTION TO ISSUE WAS TO REMOVE NEGATIVE BATTERY CABLE TO RESET COMPUTER. AFTER COMPLETING THIS TASK VEHICLE WOULD RUN NORMALLY FOR APPROXIMATELY 10 MILES WHERE ISSUE WOULD RETURN. VEHICLE WAS TAKEN TO SHOP WHERE A DIAGNOSTIC COMPUTER SHOWED CODES OF P2112 AND P2111, THROTTLE ACTUATOR STUCK OPEN AND THROTTLE ACTUATOR STUCK CLOSED. REQUIRED REPAIR APPEARS TO BE COMPLETE REMOVAL AND REPLACEMENT OF ELECTRONIC THROTTLE BODY ASSEMBLY. *TR

May 10, 2013

READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR

Mar 07, 2013

ON MULTIPLE OCCASIONS THE CAR WILL JUST LOSE ALL THROTTLE RESPONSE, THE CAR IS STILL RUNNING, BUT WILL NOT ACCELERATE. I HAVE TO FIND SOME PLACE TO PULL OVER AND SHUT THE CAR OFF. THEN RESTART THE ENGINE AND THEN IT WILL RUN GOOD. THE ISSUE HAPPENS SOMETIMES UP SIX TIMES IN ONE DAY, AND THEN YOU CAN GO A WEEK WITHOUT AN ISSUE. I HAVE SEEN THIS ISSUE WITH SPEEDS AS LOW AS 20 MPH ALL THE WAY UP TO 70 MPH. FROM WHAT I HAVE READ ONLINE IT WOULD APPEAR TO POSSIBLY BE DUE TO A DEFECTIVE THROTTLE BODY. APPARENTLY THIS THROTTLE BODY USES A SERVO TO OPEN AND CLOSE THE BUTTERFLY THAT ALLOWS AIR INTO THE INTAKE MANIFOLD. I FEEL THIS COULD BE A VERY DANGEROUS PROBLEM ESPECIALLY IF YOU ARE DRIVING AND IT LOSES THE ABILITY TO ACCELERATE AND YOU CAN NOT FIND A SAFE PLACE TO PULL OVER TO RESTART THE CAR. *TR

Jul 15, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

3 complaints

WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB

Nov 30, 2011

WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING. *KB

Oct 12, 2011

THERE WAS A RECALL ON THE 2010 FORD FUSION TRANSMISSIONS. I TOOK THE CAR IN ON 12/31/10 TO AUTOMAX FORD, KILLEEN, TX. THEY TOLD ME THAT NOTHING WAS WRONG WITH IT AND IT IS FINE. ON 3 AUGUST 2011 MY CAR FELT LIKE IT DID A DOWNSHIFT WHILE GOING DOWN THE HIGHWAY. AT THIS POINT MY ACCELERATOR FAILS TO WORK. THE CAR IS NOT IN ANY GEAR AND EVEN WHEN I GIVE THE CAR GAS THE ENGINE WILL NOT REV. I THEN HAVE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. WHILE IN PARK THE CAR IDLES REALLY HEAVY LIKE AND STUTTTERS TO KEEP GOING SO I HAVE TO TURN THE CAR OFF. WHEN I TURN THE CAR BACK ON IT WILL TURN OVER ABOUT 6 OR 7 TIMES BEFORE IT STARTS. I HAVE TO DO THIS PROCESS EVERY TIME THE CAR DOES THIS WHICH HAS BEEN ABOUT 6 TIMES IN THE PAST TWO DAYS. THE INCIDENT HAPPENS ON THE HIGHWAY AND IN REGULAR CITY DRIVING. I BELIEVE AUTOMAX FORD HAS FAILED TO DO THE INSPECTION RIGHT AND NOW THE RECALL LETTER IS EXPIRED AS OF APRIL 2011. I WAS ALSO DEPLOYED OVERSEAS DURING THAT TIME PERIOD OF EXPIRATION. *TR

Sep 04, 2011

STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

2 complaints

Unknown, I was driving in my wheel stop moving , it’s saying now power steering wheel, for my breaks, it keep saying check brake system

May 18, 2025

EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.

Jul 09, 2018

STEERING,STRUCTURE,WHEELS

2 complaints

ALL OUT MOTORS IN CLIO MICHIGAN KNOWINGLY SELLS EXTREMELY DANGEROUS AND UNSAFE VEHICLES, TAKES ADVANTAGE OF YOUNG WOMAN WITH [XXX] SON AND TAKES EVERY DOLLAR OF HERS FOR A CAR THAT IS FAR FROM DRIVEABLE AFTER ONLY A C MONTH OR TWO AND HAS BEEN HIGHLY UNSAFE AND UNRELIABLE AND UNPREDICTABLE SINCE PURCHASE, DEALER REFUSED TO PROPERLY RESPOND TO SITUATION AND HARASSED THE MECHANIC WHO INSPECTED IT AFTER PURCHASE WHEN DEALER WAS CONFRONTED ABOUT SAFETY ISSUES. Every time there was any miniscule imperfection in the road, I would lose control of steering and the car would move into other lanes, unable to immediately correct it. Missing lug nut due to stud snapping off, when trying to replace it, all studs also broke off. All bolts in front caliper and caliper brackets also broke off, along with rear caliper snapping 3 days after vehicle purchase. Car is not drivable after having it 3 months. Multiple times while driving on highway the car would malfunction and lose power or steering wheel would lock up. These problems EASILY could've resulted in death and I have a [XXX] son who is always with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 04, 2024

WHEN TRAVELING HOME FROM WORK ON NOVEMBER 4TH, 2013. VEHICLE'S ADVANCETRAC SYSTEM FAILED.THIS MADE IT DIFFICULT TO TURN CAR AS IT MADE THE STEERING WHEEL VERY STIFF. THIS CAUSED AN ACCIDENT WHEN ENTERING A PARKING LOT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS NOTIFIED THAT THE VEHICLE JUST BECAME "OUT OF WARRANTY" AT 75,000 MILES. THE ESTIMATED COST OF REPAIR WAS $1762.00 HAVING THE VEHICLE WITHOUT ITS POWER STEERING HAS ALSO AFFECTED MY TIRES. WHICH NEEDED TO BE CONSTANTLY REPLACED. *TR

Oct 13, 2014

Crash: 1

STEERING,ELECTRICAL SYSTEM,AIR BAGS

2 complaints

Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn’t turn my car at all loss of power steering

Jun 25, 2023

MY AIRBAG HAS NOT BEEN REPAIRED BECAUSE FORD DOES NOT HAVE THE PART. MY STEERING WENT OUT WHILE I WAS IN MOTION. NOT A RECALL FOR MY VIN#

Oct 26, 2018

STEERING,FUEL SYSTEM, GASOLINE

2 complaints

The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure with two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.

Dec 29, 2022

The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message was displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.

May 31, 2022

SERVICE BRAKES,ENGINE

2 complaints

ON TWO OCCASIONS THE CAR LOSS POWER FROM 60 DOWN TO 30 HAD TO PULL OVER AND SHUT THE CAR DOWN VERY SCARY SITUATION ON THE HIGHWAY . AFTER SRI 15 MINUTES OR SO THE CAR STARTED BACK UP .HAD FORD RUN A DIAGNOSTIC TEST AND SAID COULDN'T FIND ANYTHING WRONG. SECOND TIME DID THE SAME THING ABOUT SIX MONTHS LATER ANOTHER SCARY SITUATION SAFELY PULLED OVER AND WAITED 15 MINUTES AND CAR STARTED, WAS FINE FOR ANOTHER SIX MONTHS . ALSO HAD TWO SITUATIONS WHEN BRAKES DIDN'T WORK ABS LIGHTS CAME ON WITH OTHER LIGHTS PERTAINING TO BRAKES HAD TO PULL OVER AND SHUT CAR DOWN FOR AWHILE . TURN CAR ON AND THEY WERE FINE . AGAIN I WANT TO EMPHASIZE VERY SCARY SITUATION. DATES INCIDENTS OCCURRED 09/10/2019 AND 09/24/2020 ENGINE SHUT DOWN , BRAKES SITUATION 09/15/2020 AND AGAIN ON 04/04/2021.

Apr 04, 2021

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

Feb 19, 2021

AIR BAGS,SEAT BELTS

2 complaints

DEALER THAT SOLD ME THIS VEHICLE NEVER INFORMED ME ABOUT ANY RECALLS AND THAN ONE DAY MY SON WAS CHECKING THE OIL WHILE STATIONARY AND OFF WE THOUGHT IT WAS WEIRD THAT THERE WAS A LOOSE CABLE, HE CONNECTS IT AND THAN HE PROCEEDED TO TURN ON THE CAR TO OUR ASTONISHMENT THE AIRBAG LIGHT TURN ON, WE TOOK IT TO EMISSIONS AND THAT'S WHEN WE FOUND OUT HOW ENDANGERED OUR LIVES WERE, OF WE WOULD HAVE KNOWN THIS BEFORE, WE WOULDN'T HAVE GOTTEN THE CAR. WE NEARLY GOT WRECKED TODAY ON 03/04/2021, I WAS MORE SCARED OF THE VEHICLE IN WHICH I AM THAN THE CAR THAT NEARLY CRASHED ME... I DON'T WANT TO DIE IN AN INSTANCE OF BEING INVOLVED IN A CAR CRASH AND HAVE NO MONEY TO AFFORD ANOTHER VEHICLE. AND AS WE WERE LEAVING THE HOUSE A FEW DAYS LATER AFTER 02/03/2021, MY DAUGHTER IN THE PASSENGER SEAT TRIED PUTTING ON HER SEATBELT BUT OF NO AVAIL AS THE SEATBELT WOULDN'T CLIP.

Mar 04, 2021

TAKATA RECALL THE AIRBAG WARNING LIGHT CAME ON IN THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. I TOOK IT TO GARAGE AND THEY REPLACE SOME PARTS WITH THE BUT WERE UNABLE TO FIX AIRBAG PROBLEM. I PAID $411.00 FOR THIS SERVICE. I CALLED FORD WHEN I RECEIVED THE RECALL NOTICE IN JULY 2016. THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL. I TOOK IT TO THE SAME FORD DEALER AND THEY DID NOT HAVE REPLACEMENT PARTS TO FIX IT. THIS WAS IN NOVEMBER 2016. I WAS TOLD I WOULD HEAR FROM THE DEALER WHEN PARTS BECAME AVAILABLE. UNDER THE PASSENGER SEAT. THE LIGHT REMAINS ON. I HAVE NEVER HEARD FROM FORD DEALER AND MY CALL NOT RETURNED.

Nov 01, 2017

AIR BAGS,VEHICLE SPEED CONTROL,ENGINE

2 complaints

ON DECEMBER 1ST I WAS DRIVING MY FORD FUSION 2 THE ACTUAL FORD DEALERSHIP TO GET A LOOK AT THEIR FIELD SERVICE ACTION THAT THEY HAD POSTED ON MY FORD APP. WHILE ON MY WAY I WAS STOPPED AT A LIGHT ON COLUMBIA DRIVE IN PORTLAND OREGON AND I HAD THOUGHT MY FOOT SLIPPED OFF THE BRAKE INITIALLY BUT ACTUALLY WOULD HAPPEN IF MY CAR HAD ACCELERATED AND TO THE GENTLEMAN IN FRONT OF ME CAUSING A CAR ACCIDENT. MY INSURANCE COMPANY WOULD HAVE NOTHING TO DO WITH IT I TRIED TO CONTACT FORD THE DEALERSHIP THAT I NORMALLY GO TO TO SEE IF THEY COULD REPAIR THE FRONT-END OF MY FORD FUSION THAT WAS DEMOLISHED AND ALSO NO AIRBAGS WENT OFF AS I HAD JUST GOT MY CAR OUT OF THE SHOP AT FORD FOR A RECALL ON THE AIRBAGS MY FIANCE WAS WITH ME SO THERE WAS DEFINITELY CAUSE FOR CONCERN FORTUNATELY NOBODY WAS HURT BUT LIKE I SAID MY CAR WAS DEMOLISHED ON THE RIGHT PASSENGER SIDE FRONT END I COULDN'T FIGURE OUT WHY MY CAR ACCELERATING ON ITS OWN SO LOOKING INTO IT THE EXPLANATION THAT I CAME UP WITH WAS DEFINITELY THE ELECTRONIC THROTTLE BODY MOTOR AND ALL I WANT IS MY CAR RETURNED BACK TO ITS PRIOR CONDITION I HAVE NO OTHER VEHICLE I DON'T KNOW WHO TO CONTACT I DID CONTACT FORD AND WAS REFERRED TO A BIGGER FORD COMPANY IF SOMEONE COULD HELP THAT WOULD BE AMAZING I'D APPRECIATE IT... ALSO NO WARNINGS OR SENSORS WENT OFF IN MY VEHICLE I DO HAVE THE SEL PACKAGE AND ONCE AGAIN NO AIRBAGS WERE DEPLOYED AND FOR THE AMOUNT OF DAMAGE THAT WAS DONE I WAS VERY SURPRISED

Dec 23, 2020

Crash: 1

MY VEHICLE HAS THE TENDENCY OF REDUCING ACCELERATION, WHEN YOU ARE DRIVING AT A SPEED OF 35 OR ABOVE THE CAR WILL SLOW DOWN AND ALMOST COME TO A COMPLETE STOP. IF YOU ARE IN THE FAST LANE AND YOUR CAR WILL NOT ACCELERATE WHAT CAN YOU DO IF THERE IS LOTS OF TRAFFIC BEHIND YOU, THIS WILL DEFINITELY CAUSE AN ACCIDENT BECAUSE YOU HAVE NO WHERE TO GO AND CARS ARE RIGHT UP ON YOU. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS PROBLEM HAS HAPPENED TO ME 4 TIMES WHEN I WAS ON JUST THE STREETS AND NOT THE HIGHWAY, I WAS GOING 45 MPH AND ALL OF A SUDDEN MY CAR LOSES SPEED AND IT WENT ALL THE WAY DOWN AND NO MATTER HOW MUCH I TRIED TO ACCELERATE IT WOULD NOT GO ANY FASTER, SO I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND CALLED MY SON TO MEET ME BECAUSE I DIDN'T KNOW IF IT WOULD START AGAIN. IT DID BUT THE ENGINE LIGHT STAYED ON. I STARTED DRIVING IT AGAIN AND IT DID THE SAME THING. I GOT A LITTLE CLOSER TO HOME AND PULLED OVER TO THIS EXXON GAS STATION; SIT THERE UNTIL MY SON CAME AND HE STARTED IT AGAIN AND HE FOLLOWED ME HOME. A FEW DAYS LATER IT DID IT AGAIN; IT HAS DONE THIS 4 TIMES EVEN THIS MORNING ON MY WAY TO THE FORD DEALERSHIP WHOM I THOUGHT WAS GOING TO FIX THE PROBLEM BUT WANTED ME TO PAY THEM $115 OUT OF POCKET FOR A DIAGNOSTIC THAT I SHOULD NOT BE PAYING ANYTHING THAT IS THEIR MISTAKE OR MESS UP. I WILL SEE IF I CAN ROUND UP ENOUGH COMPLAINTS FOR A CLASS ACTION LAWSUIT, BECAUSE WHY WOULD I HAVE TO PAY FOR SOMETHING THAT'S THEIR FAULT WHEN THE CAR WAS BUILT.

Nov 09, 2016

AIR BAGS,UNKNOWN OR OTHER

2 complaints

REPLACED RECALLED AIRBAG WILL NOT WORK PER DEALER DUE TO DEFECT DURING RECALLED AIRBAG INSTALLING. NEW AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT DRIVER DOOR HANDLE CAN ONLY BE OPENED IF WINDOW IS LEFT DOWN AND DOOR HANDLE IS PULLED FROM THE OUTSIDE

Feb 11, 2020

I DON'T OWN THIS CAR BUT I WAS SERIOUSLY THINKING ABOUT ACQUIRING THIS CAR TILL WHEN I LOOKED UP THE VIN AND IT HAD AN OLD OPEN RECALL ON THE AIRBAGS THAT THE CAR COMPANY SELLING IT SHOULD ATLEAST TELL YOU THERE IS. I REALIZE FACEBOOK MAY NOT BE THE BEST ONLINE SERVICE TO USE TO BUY A VEHICLE BUT THE DEALERSHIP SHOULD HAVE AT THE LEAST MENTIONED THE RECALL AND WHAT THEY SHOULD HAVE ALREADY DONE WAS HAVE IT TAKEN IN AN FIXED FOR THE SAFETY OF ITS CLIENT ITS CRAZY. PLEASE GET AHOLD OF THE DEALERSHIP WHO OWNS THIS CAR AND TELL THEM TO GET THE RECALL TAKEN CARE OFF THANK YOU. THERE ARE CARS THAT HAVE THIS RECALLS THAT SHOULD BE TAKEN CARE OF AS SOON AS THE OBTAINED THEM. I'VE NOTICED THAT FACEBOOKA CAR MARKETPLACE HAS ALOT OF CARS FOR SALE WITH OPEN RECALLS SOME A COUPLE MONTHS OLD AND SOME OVER 10 YEARS OLD PLEASE LOOK INTO THIS DEALERSHIP ON FACEBOOK TRYING TO SELL CARS WITH RECALLS ON THEM AN YOUNG KID OR OLDER LADY MAY NOT EVEN THINK ABOUT LOOKING UP THE VINS TO SEE IF THERE IS AN OPEN RECALL BUY THE CAR AND THEN POSSIBLE DIE OR GET SEVERELY HURT BECAUSE THESE DEALERSHIPS DIDN'T TAKE CAR OF ALL RECALLS THAT OPEN ON CAR ON THERE LOT. I WOULD NEVER EVER SELL SOMEONE A CAR WITH AN OPEN RECALL EVEN IF IT WAS VERY MINOR, SO HOW CAN THESE DEALERSHIPS GO UNCHECKED SELLING OPEN RECALL CARS, HERE'S THE VIN [XXX] PLEASE FOR GOD SAKE MAKE IT TO WHERE NOBODY CAN SELL A CAR ON ANY WEBSITE WITHOUT GETTING IT FIXED OR EXPLAINING THERE IS ONE AND OFFER TO GET IT FIXED BEFORE THEY BUY OR IF THEY BUY GET IT TOWED TO GET THE RECALL FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 06, 2019

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I TOOK MY CAR TO SHEEHY FORD OF MARLOW HEIGHTS FOR THE AIRBAG RECALL REPAIR. UPON PICKING THE CAR UP AFTER IT WAS "FIXED", THERE ARE NOW 3 LIGHTS ON MY DASH THAT WERE NOT PREVIOUSLY THERE. THESE LIGHTS ARE THE AIRBAG LIGHT, THE STABILITY CONTROL LIGHT, AND THE SERVICE WRENCH. THE DEALERSHIP WILL NOT COOPERATE AS FAR AS FIXING THIS.

Feb 04, 2020

TAKATA RECALL - I WENT TO DEALERSHIP AND WAS TOLD THAT THE "PARTS FOR REPLACEMENT" ARE NOT YET AVAILABLE.

Nov 13, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ELECTRIC STEERING START ON HWY ACTING UP PHONE FORD AND THEY SAYS NO RECALL ON THEM BUT I KNOW OWNERS THAT HAVE HAD THE SAME PROBLEM PHONE FORD AND THEY SAID NOTHING THEY CAN DO BUT THE ONE YEAR NWER IS RECALL YET THE THE I HAVE HAS THE SAME PARTS SEE THE LINK FOR MY 2010 FUSION HTTPS://CA.SEARCH.YAHOO.COM/SEARCH?P=2010+FORD+FUSION+STEERING+PROBLEMS&FR=YFP-T&FP=1&TOGGLE=1&COP=MSS&EI=UTF-8

Nov 26, 2019

WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE WOULD SHUTDOWN AND ALL POWER ASSIST FEATURES WOULD BE DISENGAGED. THE CHECK ENGINE, CHECK TRACTION CONTROL, CHECK OIL PRESSURE, CHECK TEMPERATURE, AND LOW FUEL WARNING MESSAGES WOULD ILLUMINATE. THE VEHICLE SUFFERED FROM THESE SYMPTOMS APPROXIMATELY 13 TIMES OVER THE COURSE OF 1000 MILES ULTIMATELY RESULTING IN SEVERAL EVASIVE MANEUVERS TO AVOID COLLISIONS CAUSED BY THE LACK OF ENGINE POWER. THE VEHICLE SPENT 27 DAYS IN THE SHOP AND ULTIMATELY THE MAIN ECM WAS REPLACED. THE SYMPTOMS HAVE SINCE CEASED, BUT I AM CONCERNED THAT THEY MAY START AGAIN SINCE THE SYSTEM FAILURES SEEMED TO INCREASE WITH 100+ DEGREE AMBIENT AIR TEMPERATURES.

May 03, 2011

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

THE CAR STALLS AND SHIFTS GEARS AFTER STOPPING AT A RED LIGHT OR STOP SIGN THEN AFTER MOMENTS OF PRESSING THE GAS PEDAL IT SPINS OFF AND JERKS REALLY HARD ON A FREEWAY IT RIDES VERY WELL IT ONLY STALLS AFTER WAITING AT A LIGHT OR STOP SIGN OR TAPPING ONTO THE BREAK ALSO THE CAR HAS NEW BREAK PADS BUT IT SOUNDS LIKE SOMETHING IS SCRUBBING AND WHILE I WAS BACKING OUT OF A PARKING LOT THE CAR MADE A HUGE POPPING AND THREW ME BACK WHILE MY FOOT WAS ON THE BREAK IT SCARED ME SO I GOT OUT TO SEE WHAT HAPPENED AND I DIDN'T HIT ANYTHING NOR DID ANYTHING HIT ME SO I TRIED TO DRIVE HOME AND THE CAR JERKED THE ENTIRE WAY HOME ALMOST

Sep 14, 2019

I INHERITED THIS VEHICLE A LITTLE OVER A YEAR AGO. THE VEHICLE SHUTS OFF FOR NO REASON AND THE BATTERY AND WRENCH LIGHT COME ON. AFTER MUCH RESEARCH I HAVE FOUND THAT THIS COULD BE THE ETB ASSEMBLY AND THAT SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS. THIS IS DANGEROUS AND I DO NOT KNOW WHY FORD HAS NOT RECALLED IT YET RATHER THAN OFFERING THE CUSTOMER SATISFACTION PROGRAM. I HAVE AN APPT TO TAKE IT TO A DEALERSHIP ON SATURDAY. THIS IS A KNOWN ISSUE AND WE SHOULDNT HAVE TO PAY FOR ANY DIAGNOSTICS. IF SOMETHING HAPPENS TO ME WHILE DRIVING I WILL SUE.

May 24, 2018

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

AFTER TWO DAY SOMETHING IS KILLING THE BATTERY.

Mar 23, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE ATTEMPTED TO CRANK, BUT FAILED TO START. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BEACH FORD AT (757) 486-2717 (LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 22, 2018

ELECTRICAL SYSTEM,AIR BAGS,SEATS

2 complaints

I AM HAVING PROBLEMS WITH SEVERAL THINGS. AIR BAG WAS RECALLED SO I TOOK IT TO THE FORD DEALERSHIP AND THEY REPLACED IT BUT THE LIGHT WON'T GO OFF, AFTER GETTING MY CAR BACK FROM THE DEALERSHIP THE RADIO/SPEAKER AND SEAT WARMERS WENT OUT, SOON AFTER THE HEAT/AC WENT OUT, THE REAR DRIVER SIDE TAIL LIGHT GOES OUT VERY OFTEN, PLATE LIGHTS DON'T WORK, VISOR LIGHTS DON'T WORK. THEY'RE ARE TOO MANY ISSUES THAT STARTED AT THE SAME TIME, SO I THINK IT MUST BE ELECTRICAL. THANKS

Feb 24, 2019

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

Jun 19, 2015

POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM

2 complaints

WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS

Feb 03, 2019

I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR

Sep 29, 2014

SEAT BELTS

2 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS FIVE YEAR OLD GRANDCHILD WAS SEATED IN A BOOSTER SEAT. THE CONTACT'S SPOUSE ATTEMPTED TO UNLATCH THE VEHICLE'S SEAT BELT THAT WAS OVER THE CHILD'S SEAT. THE SEAT BELT WAS TOO TIGHT AND THE CHILD BECAME CONSTRICTED. THE CONTACT'S SPOUSE HAD TO CUT THE GRANDCHILD OUT OF THE SEAT. THE CHILD SUSTAINED A MARK OVER THE STOMACH BECAUSE OF THE SEAT BELT. THE CHILD ALSO CONTRACTED A STOMACH ACHE AND A SCRATCH ACROSS THE STOMACH. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 12206, (518) 375-2163) WHERE THE MECHANIC ORDERED A NEW SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED UNTIL THE NEW EQUIPMENT ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN. *TTT CONSUMER STATED STABLED WOULD NOT RELEASE AND BEGAN TO TIGHTEN ON HER (LAP & SHOULDER BOTH). CONSUMER HAD TO CUT THE STABLED. HER GRANDDAUGHTER HAD RED WELTS ON LOWER ABDOMEN, CHEST AREA AND BRUISED FOR DAYS.*JB

Jan 08, 2019

Injuries: 1

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO TAKE OFF THE FRONT DRIVER'S SIDE SEAT BELT, IT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE WARRANTY WOULD NOT COVER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Aug 15, 2017

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE RECALL. THE CONTACT STATED THAT THE PART WAS AVAILABLE, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVEN FOR SIX MONTHS AND BECAME TOTALLY INOPERABLE. THE CONTACT STATED THAT THE BRAKES HAVE RUSTED OUT, THE ACCELERATOR AND BRAKE PEDALS GO DOWN TO THE FLOORBOARD WHEN DEPRESSED, AND THERE WAS AN ABNORMAL OIL ODOR COMING FROM INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT CALLED ELDER FORD (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,196.

Dec 06, 2018

THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN

Jun 18, 2015

STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM

2 complaints

TAKATA RECALLS - I WAS DRIVING AND MY CAR SENSOR CAME ON SAYING POWER STEERING ASSIST FAULT. I DIDN'T THINK NOTHING OF IT. SO THE NEXT DAY TAKING MY DAUGHTER TO SCHOOL AND MY STEERING WHEEL WOULD TURN AT ALL. I HAD TO GET TOWING SERVICES. I CALL FORD ABOUT IT THEY TOLD ME IN CUSTOMER NO PARTS AVAILABLE AT THIS TIME. THE COMPANY IS IN BANKRUPT . THEY DON'T KNOW WHEN TO GET IT IN. WHEN THEY DO THEY WILL NOTIFY ME

Oct 01, 2017

MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT AROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BLINKING RAPIDLY. SHE COULD NOT ACCELERATE EVEN THOUGH IS WAS PRESSING THE ACCELERATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDERING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTIGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION THROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFETY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS. *TR

May 23, 2013

STEERING,POWER TRAIN,ENGINE

2 complaints

THIS FIRST HAPPENED TO ME ON JUNE 1, 2016. MY 2010 FORD FUSION LOSES POWER ONCE IN A WHILE WHEN DRIVING. A WRENCH LIGHT APPEARS ON THE DASH BOARD AND THE CAR STARTS TO SLOW DOWN, ACCELERATOR DOES NOT WORK AND SOMETIMES THE CAR STARTS TO SHAKE. YOU WILL HAVE TO PULL OVER, TURN THE CAR OFF FOR A FEW MINUTES AND THEN TURN IT OFF IN ORDER TO DRIVE IT UNTIL THE LIGHT COMES BACK ON AGAIN. IT IS VERY DANGEROUS TO DRIVE IT IN THE HIGHWAY AND SPECIALLY WHEN SPEED LIMIT ITS 50 AND TRUCKS OR OTHER CARS ARE COMING AT A HIGH SPEED BEHIND YOU BECAUSE YOU DO NOT KNOW WHEN THIS IS GOING TO HAPPEN TO YOU AGAIN. I HAVE THIS PROBLEM FOR A FEW WEEKS. I TOOK MY CAR FOR A RECALL FOR SOMETHING ELSE ON JUNE 24, 2016 AND I MENTIONED TO THEM ABOUT THIS ISSUE AND THEY SAID EVERYTHING WAS FINE. BUT I'M SURE IT WILL NOT BE FINE IF I GET INTO A CAR ACCIDENT AFTER COMPLAINING ABOUT THIS ISSUE. THE DEALER WILL ASK IF THE LIGHT ITS ON IN ORDER FOR THEM TO CHECK IT. BUT I HAVE MENTION THAT THE LIGHT GOES ON AND AS SOON AS YOU LOSE POWER AND TURN THE CAR OFF AND ON IT DISAPPEARS.

Aug 07, 2016

I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR

Feb 26, 2013

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

WHILE DRIVING AT HIGHWAY SPEEDS MY VEHICLE LOST POWER (I.E. THE ENGINE AND ELECTRONICS STAYED ACTIVE, HOWEVER MY ACCELERATOR NO LONGER WAS OPERABLE). I COASTED TO THE SIDE OF THE ROAD AND MY ENGINE BEGAN TO OPERATE IN A ROUGH MANNER. I ALSO NOTICED THAT MY RPM INDICATOR WAS BOUNCING ERRATICALLY FROM LOW TO ABOUT HALF WAY ALONG THE DIAL. MY CHECK ENGINE LIGHT ALSO ILLUMINATED. I SHUT THE VEHICLE DOWN AND IMMEDIATELY TURNED IT BACK ON AND OPERATION WAS RESTORED.

Jun 08, 2016

INTAKE FUEL OUTLET HAS A PROBLEM CAR JERKS TRANSMISSION IS HORRIBLE

Apr 10, 2016

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 29, 2016

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Aug 18, 2015

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

2 complaints

WHILE DRIVING, THE CAR WILL SUDDENLY LOSE ALL ACCELERATION AND THE MAINTENANCE WRENCH LIGHT WILL COME ON. THIS HAS HAPPENED WHILE ACCELERATING FROM A STOP, AND WHILE GOING 60 MPH DOWN THE HIGHWAY. THE ONLY WAY TO RESET IT IS TO RESTART THE CAR. IF THE CAR IS NOT RESTARTED, IT WILL SHAKE VIGOROUSLY AS IF IT IS GOING TO STALL ON ITS OWN. ONCE RESTARTED, ACCELERATION IS RESTORED TO NORMAL UNTIL IT DOES THE SAME THING AGAIN.

Oct 14, 2015

THE FIRST TIME THE INCIDENT OCCURRED I WAS RIDING DOWN THE INTERSTATE AND JUST OUT OF NO WHERE THE CAR CUTS OFF WITHOUT WARNING....IN THE MIDDLE OF TRAFFIC!!! THE ORANGE WRENCH LIGHT CAME ON AND THEN THE ENGINE LIGHT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND RESTART THE CAR. I WAS ABLE TO GET A DIAGNOSTIC TEST DONE AT OREILYS AND THE CODE P1121 (OR SOMETHING LIKE THAT) INDICATED THAT THE THROTTLE CONTROL WAS STUCK OPEN. I WAS ABLE TO DRIVE THE CAR ON WITHOUT INCIDENT. IT HAS CUT OFF SEVERAL TIMES SINCE THEN WITHOUT WARNING, BUT I CONTINUE TO DRIVE BECAUSE THIS IS MY ONLY FORM OF TRANSPORTATION. IT IS TOTALLY UNPREDICTABLE AND DANGEROUS!!! AFTER TALKING TO OTHER FORD OWNERS AND DOING MY RESEARCH ONLINE I SEE THIS IS NOT AN ISOLATED PROBLEM. THIS IS UNSAFE AND THE PART SHOULD BE RECALLED!!!! I HAVE CONTINUED TO DRIVE AND MAKE SURE THAT I AM VERY CAUTIOUS AND I TRY NOT TO GO OVER 60MPH, BUT AFTER IT HAPPENED AGAIN YESTERDAY IN A VERY COMPROMISING SCENARIO... I'M GOING TO HAVE TO BUCKLE DOWN AND GET IT FIXED.$$$$$$$$$$ I WILL NEVER BUY A FORD AGAIN! *LN

Nov 13, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD CAR. WENT THROUGH THE STEPS TO GET TO THE LIGHT, NOTICED A SEVERE BURN MARK AROUND THE BULB AND HOUSING, AND AM UNABLE TO REMOVE THE BULB FROM THE HOUSING AT ALL. IT IS QUITE OBVIOUS THAT COMBUSTION HAS OCCURRED AROUND THE LIGHT BULB AS THERE ARE BURN MARKS. I BELIEVE FROM A QUICK GLANCE THAT FORD KNOWS OF THIS SAFETY ISSUE AND IS IGNORING IT. I BELIEVE THERE COULD BE FIRES CAUSED BY THIS DEFECT THAT IS WIDELY REPORTED BY SEARCHING FOR FORD BRAKE LIGHT MELTED ON ANY SEARCH ENGINE. *TR

Feb 02, 2015

WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY HEADLIGHTS IN THEIR REAR CAR. THE WEATHER WAS HORRIBLE, RAINING VERY HARD AND VISIBILITY WAS REALLY ONLY A FEW FEET AWAY. I TURN ON MY FOG LIGHTS JUST IN CASE I HAD NO HEADLIGHTS. I HAD HOPED THEY WORK BUT I DID NOT GET OUT IN THE POURING RAIN TO CHECK. FORTUNATELY, THIS INCIDENT WAS DURING THE DAYTIME AND NOT AT NIGHT. THIS COULD HAVE LEAD TO A FATAL ACCIDENT IF IT WAS AT NIGHT. I FEEL THAT OTHERS SHOULD BE AWARE OF THIS PROBLEM AND FORD SHOULD TAKE CARE OF IT WITH NO COST TO OWNER. ALSO THE SPOTS ON THE CHARCOAL DASH SHOULD BE DEALT WITH BY FORD BECAUSE THERE IS SOME REASON OTHER THAN SUNLIGHT OR CLEANER THAT HAS CAUSE THIS, FOR I HAVE ONLY CLEAN DASH WITH A DAMP CLOTH AND THE CAR HAS BEEN GARAGE KEPT EXCEPT FOR THE TIME IT SPENT ON THE DEALERSHIP LOT. THERE ARE MANY COMPLAINTS ON THE CHARCOAL DASH ON THE FORD FUSION ONLINE. THE DEALERSHIP SERVICE DEPARTMENT WAS VERY RUDE WHEN I ASK ABOUT THIS PROBLEM AND SEEM TO CARE LESS ABOUT THEIR CUSTOMERS ON THIS BEHALF AND ACCUSE ME OF USING SOME TYPE OF HARSE CLEANER ON IT...WOULD NOT EVEN LISTEN TO WHAT I HAD TO SAY. LETS HOPE THAT FORD STAYS BEHIND THEIR CUSTOMERS WITH PROBLEMS ON THE FUSION SINCE IT DOES HAVE SOME PROBLEMS. *TR

Oct 22, 2011

VISIBILITY/WIPER

2 complaints

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VISORS CONTINUOUSLY FELL BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Sep 03, 2014

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE AND FRACTURED OUTWARD. THE SUN ROOF VISOR WAS CLOSED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

Jul 05, 2013

ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY

2 complaints

FORD HAS HAD A PROBLEM WITH THEIR AC EQUIPMENT SINCE 2006. THEY HAVE IGNORED THIS PROBLEM AND HAVE LEFT TO OWNER FOR REPAIRS. THE PROBLEM HAS NOTHING TO DO WITH THE AC BUT WITH THE TEMPERATURE SENSOR EVAPORATOR. WHICH CAN EITHER OVER HEAT OR FREEZE UP BEHIND THE DASH. IT COST MOST OWNER A HIGH LABOR COST FOR THE REPLACEMENT OF THIS DEFECT THAT FORD IS AWARE OF. VEHICLES INVOLVE WITH THIS PROBLEM ARE NOT JUST THE FORD FUSION BUT ALSO THE LINCOLN LS AS WELLAS THE 2012-2014 FUSIONS. BEINGS THAT FORD KNOWS ABOUT THE PROBLEM, THEY BARE THE RESPONSIBILITY TO RECTIFY THE DEFECT. *TR

Jul 12, 2014

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORK. *TR

Mar 05, 2014

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

2 complaints

THE THROTTLE BODY ON MY 2010 FORD FUSION SE FAILED. MY CAR LOST POWER AND STALLED OUT FOUR TIMES WHILE DRIVING IN TRAFFIC. I HAVE REPLACED THE PART AND WOULD CERTAINLY LIKE TO SEE FORD RECALL THIS PART. *TR

Oct 30, 2013

DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB

Sep 03, 2013

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

2 complaints

MY VEHICLE IS A 2010 FORD FUSION SE V6. I WAS TRAVELING AT 80 MPH IN THE LEFT LANE ON THE HIGHWAY WHEN MY CAR DECIDED IT NO LONGER WISHED TO ACCELERATE. MY SPEED IMMEDIATELY AND DRASTICALLY SLOWED DESPITE KEEPING MY FOOT TO THE FLOOR ON THE ACCELERATOR. BECAUSE I DID NOT TOUCH MY BRAKES, THERE WAS NO WARNING OF MY RAPID DECELERATION TO THE VEHICLES BEHIND ME BY WAY OF BRAKE LIGHTS. THE VEHICLE DIRECTLY BEHIND ME MISSED HITTING ME BY ABOUT 2 INCHES AND THE VEHICLES BEHIND THAT HAD TO SWERVE - IN VERY HEAVY TRAFFIC - TO AVOID HITTING BOTH OF US. IT WAS AN EXTREMELY DANGEROUS SITUATION. I QUICKLY THREW ON MY HAZARDS AND PULLED OVER ON THE LEFT SIDE OF THE HIGHWAY. WITH MY FOOT COMPLETELY ON THE BRAKE AND THE CAR COMPLETELY STOPPED, THE CAR SHOOK, SPUTTERED, AND SEEMED TO TRY TO LITERALLY JERK FORWARD ENTIRELY BY ITSELF. THE ONLY WARNING LIGHT THAT CAME ON WAS THE LITTLE WRENCH (THROTTLE CONTROL/POWERTRAIN/STABILITY). I PUT THE CAR IN PARK AND REMOVED THE KEYS. I SAT THERE FOR ABOUT 2 MINUTES, THEN I STARTED UP THE CAR, SAW NO WARNING LIGHTS, AND CONTINUED DRIVING TO MY DESTINATION WITHOUT A SINGLE ISSUE. IT WAS A TRULY TERRIFYING EXPERIENCE. IT HAS HAPPENED TWICE BEFORE BUT BOTH TIMES WERE AT LOW SPEEDS WITH NO OTHER CARS AROUND. I TOOK IT IN TO THE DEALERSHIP THEN AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH IT. *TR

Aug 24, 2013

WHILE I WAS DRIVING, MY FORD FUSION LOST MOST OF IT'S POWER. I WAS TOLD IT WAS DUE TO A BROKEN THROTTLE BODY (PART). IT SOUNDS LIKE IT WILL TAKE 3 WEEKS TO GET THE PART. I'M NOT SURE WHY IT IS TAKING SO LONG, ESPECIALLY SINCE MOST PEOPLE HERE ARE COMPLAINING ABOUT THE SAME PART. *TR

Jul 16, 2013

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB

Nov 29, 2011

I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR

Nov 02, 2011

SUSPENSION,WHEELS

2 complaints

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT AND REAR PASSENGER SIDE WHEELS WERE BENT AND WOULD NEED TO BE REPLACED. THE FRONT PASSENGER SIDE WHEEL WAS REPLACED AND THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE WITH THE OTHER DEFECTIVE WHEEL. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 17,229. UPDATED 05/04/11 *BF THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THERE WAS A VIBRATION COMING FROM THE VEHICLE. ALSO, THE WHEELS WERE BENT. UPDATED 07/08/11

Mar 22, 2011

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING 35 MPH, THE CONTACT HEARD A BANGING NOISE FROM OUTSIDE THE VEHICLE; SUDDENLY THE FRONT DRIVERS SIDE TIRE LOCKED UP, CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. UPDATED 01/04/11*LJ UPDATED 01/07/11

Oct 12, 2010

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.

Sep 16, 2025

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

There is a recall date on this car dating back 2021. I bought this car in 2024. The recall problems was never addressed or fixed. This had created an electrical error in the car, given no airbags, and windows do not roll, nor does it give accurate reads on tire pressure. Unbeknownst of all this, a tire popped nearly cause me to wreck on I-5 early 2024. I have documentation supporting the sale of the car, the replacement of tires, oil changes, repairs & towing incurred all on behalf of this car. I would not have bought it knowing there was a recall that was not addressed. This car is a rebuilt title that has been in accidents.

Jun 27, 2025

Crash: 1

STEERING,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.

Dec 29, 2024

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The throttle body failed. It is not available for inspection because it was replaced. While driving on a high-speed road, the engine felt like it shuddered, and the car lost engine power and would no longer accelerate. At the same time, the light shaped like a wrench came on. Our safety was therefore put at risk because we could now barely accelerate, and could easily have been rear-ended. The problem was confirmed and repaired by an independent service center. After doing the repair, the service center informed us that there was a Ford Customer Satisfaction Service Bulletin (13NO3) for this problem. We called Ford about this bulletin and were told that the Bulletin was limited to ten years or 150,000 miles, whichever came first. Even though our car is over ten years old, it only has 87,000 miles on it.

Nov 01, 2024

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

Cylinder two the brass fitting came out of the transmission, no power when trying to accelerate, for whatever reason the front driver wheel rubs and messes up the tires, the pcm will throw a wrench symbol from time to time.

Sep 10, 2024

STEERING,SERVICE BRAKES, AIR

1 complaint

The contact's daughter owns a 2010 Ford Fusion. The contact stated while parking the vehicle, the wheel locked in place, and the vehicle failed to steer as intended. The vehicle was turned off. A short time later, the vehicle was restarted, and the ABS and service track control warning lights illuminated. The vehicle was put in reverse(R) when the contact observed the steering wheel was stiff and did not steer as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Aug 28, 2024

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

The Anti-Lock Brake System (ABS) malfunctioned causing the brakes to give out while I was driving the vehicle. Luckily I was on a residential street and I was able to safely pull over, but it could have caused a major accident had it not happened in that location. After taking it to two auto-shops, both concluded that it was a problem with the ABS system. There is an open recall for the 2010 Ford Fusion for the same exact issue (Recall number: 19S54), however it does not cover the Hybrid model, even though it is the same exact issue. In order to stop the vehicle, I need to press down on the brake pedal very very hard and use the emergency brake. It is not safe to drive, and it is a substantial and costly problem with the vehicle to repair. I would like my car to be part of that recall program, or at least be able to be recalled for this issue in which there is already an open recall, except not for my specific variety of the 2010 Ford Fusion. I have had to get my car towed several times in order to transport it, as again, it is not safe to drive!

Aug 13, 2024

STEERING,STRUCTURE,SERVICE BRAKES

1 complaint

Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.

Jun 14, 2024

SERVICE BRAKES,FUEL/PROPULSION SYSTEM,WHEELS

1 complaint

Lug nuts are all stripped or broken. Check engine light, check fuel fill inlet message, poor driving all around, lack of power. Brake calipers broke off and brake pads fell out. Power steering locks up every once in a while

Apr 04, 2024

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

There was no incident this happened after. It literally just started a couple months ago out of nowhere. I tried to diagnose it myself. But the code was b-1342-e0 which is an ECU fault. I paid for a diagnostic to find out it was actually the ABS module sending the fault code to ECU. After some research, it appears 2010 fusions had a history of this ABS issue. Not sure why there is no recall, seeing as this could be a life threatening issue.

Feb 26, 2024

POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

Driving home from the Dr.'s office the vehicle's RPM suddenly began to increase yet the vehicle was not moving faster; the Wrench icon came on, the vehicles Blind Spot Warning came on, the Speedometer went to zero and the vehicle continued to move forward at regular speed. With less than one mile to get home we were able to continue to drive the vehicle. When the vehicle was shifted into reverse to back the car into the garage, the transmission made a loud bang and jerked the car. The vehicle was driven into the garage. The fluids were checked and all are good. The vehicle was then started again and shifted into drive and the loud bang and jerk happened again. The vehicle has not been driven.

Oct 20, 2023

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

ABS module. Potential safety risk. Huge lawsuit waiting to happen.

Aug 16, 2023

SERVICE BRAKES, HYDRAULIC,ENGINE

1 complaint

The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning light and maintenance service warning light was illuminated. The contact stated that the brakes failed to stop the vehicle in a reasonable amount of time without depressing the brake pedal with excessive force. The vehicle was taken to the dealer and was diagnosed and determined that the hydraulic control unit and ABS module needed to be replaced. The contact had another certified mechanic repair the vehicle. The manufacturer was made aware of the failure and the contact linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The contact was then referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 99,000.

Jun 30, 2023

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2010 Ford Fusion. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed and extended to the floorboard and the vehicle failed to immediately stop. The ABS, service brakes, and advancetrac messages were displayed. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Module and ECU had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The VIN was not available. The failure mileage was 150,000.

May 08, 2023

STEERING,LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

Electronic power steering systems failure (2010 Ford Fusion Hybrid) due to issues of excessive heat on the motor), Power steering locked. I was on HWY90 when the steering locked, I almost got in big accident on the HWY 90.

Apr 24, 2023

SERVICE BRAKES, AIR,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2010 Ford Fusion. The contact stated while the vehicle was parked, the ABS warning light was illuminated and the message "Service Advancetrac" was displayed. The vehicle was taken to the dealer, where it was diagnosed that the wheel speed sensor had failed and needed to be replaced. The dealer replaced the wheel speed sensor and while attempting to reprogram the ABS module with the new wheel speed sensor, the ABS module failed to recognize the wheel speed sensor. The dealer informed the contact that the ABS module needed to be replaced; however, the part was on back order. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,752.

Apr 21, 2023

ELECTRICAL SYSTEM,SERVICE BRAKES, AIR

1 complaint

The contact owns a 2010 Ford Fusion. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that after she retrieved the vehicle, while driving at an undisclosed speed, the traction control, the tire pressure, the ABS, the service brake warning lights were illuminated. Additionally, the contact stated that the brake fluid leaked, the electrical system intermittently malfunctioned and the key fob failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Jan 25, 2023

SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2010 Ford Fusion. The contact stated that the ABS system was inoperable. The contact stated that there were no warning lights illuminated. The contact stated that the parking brake was needed to stop the vehicle. The contact also stated that the vehicle was leaking fuel. The contact stated that the fuel leak was evident whenever there was more than half of the fuel in the vehicle. The contact stated that after parking the vehicle overnight, there would be fuel on the ground underneath the vehicle. The vehicle was taken to the dealer and the contact was informed by the dealer that there was a glitch with his vehicle and there was nothing to be concerned about regarding the fuel pump. The contact stated that the dealer refused to service the vehicle. The manufacturer was notified of the failure and promised to call back however, the contact had not yet received the call back. The failure mileage was 260,000.

Apr 13, 2022

SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Jul 13, 2021

ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR.

May 15, 2021

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS

May 07, 2021

STRUCTURE,UNKNOWN OR OTHER

1 complaint

THE PASSENGER DOOR LATCH BROKE ON THE INSIDE MAKING THE LOCKING MECHANISM NOT WORK OR THE OUTSIDE LATCH . I HAVE SEEN A RECALL ON OTHER MODELS AND MAKES FOR THIS BUT NOT MINE .

Apr 27, 2021

EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

Apr 27, 2021

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

1 complaint

HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR & IT TOLD TO ME CHECK THE ENGINE OIL AND THE BRAKES. BY THE TIME I WENT TO START MY CAR UP THE LIGHTING SLOWLY FADED AWAY. EVENTUALLY THE CAR SHUT OFF COMPLETELY AND ALMOST ROLLED DOWN THE HILL. I IMMEDIATELY PUT THE CAR INTO PARK AND PUT ON THE EMERGENCY BRAKES. NOW THE CAR COMPLETELY SHUT DOWN. I REPLACED THE SPARK PLUGS AND EVERYTHING. I'VE BEEN READING ABOUT RECALLS ON THE MODEL OF THE FORD FUSION 2010. I WOULD LIKE TO SEE IF I COULD EITHER GET IT FIXED OR POSSIBLY A LETTER TO GET A NEW OR SIMILAR VERSION FROM THE CAR MODELS DEALERSHIP. I'VE ALSO INVESTED SO MUCH MONEY INTO FIXING THIS CAR AND IT JUST SEEMS TO BE FALLING APART. THE DAMAGE WAS ALL OF A SUDDEN. THERE WAS ALSO AN OIL LEAK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 26, 2021

POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS

1 complaint

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

Feb 19, 2021

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

Feb 19, 2021

STEERING,AIR BAGS,LANE DEPARTURE

1 complaint

I WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN A WARNING LIGHT ALERTS APPEARED AND SAID POWER STEERING ASSIST FAULT. THEN THE CAR SUDDENLY BECAUSE VERY DIFFICULT TO TURN. FOLLOWED BY TRACTION CONTROL WARNING. I HAVE SERVICE THE VEHICLE AS REQUIRED AND HAVE RECORDS IT HAS BEEN SERVICED IN A TIMELY MANNER FOR ITS LIFE TIME.

Feb 07, 2021

WHEELS,UNKNOWN OR OTHER

1 complaint

MY FUSION WAS ON RECALL FOR THE LUG NUTS. I TOOK MY CAR IN FOR THE REPLACEMENT LUG NUTS. THE NEW LUG NUTS ARE NOT THE SAME SIZE. I FOUND THAT OUT BY ROTATING MY TIRES. THE LUG RANCH FROM MY CAR DOES NOT FIT PROPERLY. THE COVERING OVER THE LUG NUTS THAT SUPPORTS THE HUB CAPS STRIPPED WHEN TRYING TO LOOSEN THE BOLTS. A STANDARD FOUR WAY LUG WRENCH WOULD NOT FIT ALSO. I WAS FORTUNATE MY NEIGHBOR WAS HOME WHO HAD A AIR GUN. HE HAD TO USE A DIFFERENT SIZE SOCKET TO EVEN GET THEM LOOSE. THE LUG NUT COVERS ON THE LUG NUTS ARE A DIFFERENT SIZE THEN THE OLD RECALL ONES. I NEVER HAD A PROBLEM BEFORE REMOVING THE OLD ONES WITH THE LUG RANCH THAT WAS PROVIDED WITH MY CAR. IF I HAVE A FLAT WHILE DRIVING THEIRS NO WAY OF CHANGING THE FLAT UNLESS YOU HAVE AN AIR GUN AND A CERTAIN SIZE SOCKET. I HAVE A FRIEND WHO DRIVES A FORD FUSION THAT HAD A TIRE THAT NEEDED TO BE CHANGED. THEY RAN INTO THE SAME PROBLEM WITH THE NEW LUG NUTS. THEY HAD TO CALL A TIRE STORE TO COME OUT TO THEIR HOME WITH AN AIR WRENCH AND A CERTAIN SIZE SOCKET TO REMOVE THE LUG NUTS. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS PROBLEM. WHICH I DOUBT THEY WILL. THEY HAVEN'T REPLACE THE HCU YET ON MY CAR THAT I RECEIVED A RECALL ON A YEAR AGO. WHICH ENDING UP CAUSING ME TO WRECK THE CAR WHEN MY BRAKES FAILED AND CAUSING DAMAGES TO MY CAR.

Dec 09, 2020

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??

Nov 09, 2020

STRUCTURE,WHEELS,ENGINE

1 complaint

WHILE DRIVING ON THE HIGHWAY THE LEFT DRIVER SIDE FRONT END OF THE FORD FUSION HIT THE RIGHT REAR/SIDE OF ANOTHER CAR ON THE HIGHWAY AFTER BEING CUT OFF BY ANOTHER CAR WEAVING IN & OUT OF TRAFFIC AT A HIGH SPEED. THE FORD FUSION WAS DESIGNATED "TOTALED" BY THE BODY SHOP AND INSURANCE ADJUSTER DUE TO THE EXTENSIVE DAMAGE. THE AIRBAGS NEVER DEPLOYED. THE AIRBAGS ON THIS FORD FUSION WERE PART OF THE AIRBAG RECALL AND WERE REPLACED BY THE FORD DEALERSHIP WITHIN THE LAST 2 YEARS SO THEY SHOULD HAVE BEEN IN GOOD WORKING ORDER BUT THEY NEVER DEPLOYED. VERY CONCERNING.

Oct 17, 2020

Crash: 1

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

1 complaint

THE CAR HE HAD SOLD ME WAS NOT FIX OR READY TO BE SOLD . HE BASICALLY SCAMMED ME OUT MY MONEY HE SOLD ME A LEMON CAR. ITS DRIVABLE YES BUT ITS NOT . THE DEALER KEEP SAYING ITS ALOT OF WORK TO TRADE MY CAR IN . I TOLD HIM ABOUT EVERYTHING THATS WRONG WITH THE CAR. I HAD TO PAY FOR THE BACK BREAKS , WHEEL ALIGNMENT, NEW TIRES AND ALL THAT TOGETHER WAS 1000$. NOW I STILL HAVE TO FIX THE AXLE WHICH IS 500 PLUS MY CAR IS SMOKING CAUSE ALOT OF SAFETY HAZARDS LIKE ALMOST CAUSING CAR ACCIDENTS BECAUSE THE SMOKING FROM THE CAR IS HEAVY. HE ALSO GAVE ME FALSE INFORMATION ABOUT THE CAR . ITS BEEN 2 RECALLS AND BEEN IN A ACCIDENT. HE LIED AND SAID HE DID MY REGISTRATION BUT HE DID NOT AND ALSO SAID THE CAR CAME WITH PLATE AND IT DID NOT! I CANT DO PAYMENTS ON THE CAR REGULAR NOW BECAUSE THE CAR IS BASICALLY BREAKING DOWN. IM TRYING TO GET MY FULL ENTIRE REFUND BACK THE 500$ DOWN PAYMENT PLUS THE $980 BACK FROM THE PAYMENTS . I GOT SCAMMED . THE CAR HESITATES ALOT AND WHEN IM DRIVING THE CAR STARTS SWERVING AND ALSO WILL SHAKE . THE BREAKS SQUEAKY AGAIN AND I HAVE TO KEEP PUTTING OIL IN EVERYDAY . HE TOLD ME HE TOOK $1000 OFF OF THE CAR BECAUSE THATS THE LOAN THAT HIS BANKING GAVE ME BUT HE DID NOT! MY BALANCE ON PAYING FOR THIS CAR BEEN $5400 LEFT FOR THE LONGEST AND I BEEN PAYING FOR THIS CAR LIKE IM SUPPOSE TO , ON TIME . I GOT THE CAR FROM KINGS AUTO LLC

Jul 18, 2020

ELECTRICAL SYSTEM,TIRES,WHEELS,SERVICE BRAKES

1 complaint

DASH PANEL INDICATED DOOR AJAR, EMERGENCY AND OTHER BRAKES WERE ENGAGED, TIRE PRESSURE LOW, INTERIOR LIGHTS CAME ON, BLINKERS NO LONGER WORK. THIS ALL HAPPENED SUDDENLY WHILE DRIVING DOWN A FLAT STREET, 25 MPH, WEATHER WAS 65 DEGREES, DRY WEATHER, DURING THE DAY. *TR

May 23, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

IN MOTION ON HIGHWAY WITH CRUISE CONTROL CAR DASHBOARD SHOWS 'STOP SAFELY NOW' LOOSE ACCELERATION. TURN CAR OFF THEN BACK ON AND CAN DRIVE. CHECK ENGINE LIGHT ON. TOLD VACUUM PUMP CREATING ISSUE. REPLACED AND CAR OKAY. WHILE IN MOTION ON HIGHWAY DURING ACCELERATION 'STOP SAFELY NOW' ENTIRE CAR SHUTS DOWN WHILE DRIVING. LOSS OF BRAKES, STEERING, ACCELERATION. GET CAR TOWED BACK TO SHOP AND TOLD ACID LEAK DEGRADED WIRE HARNESS. BUT ALSO TOLD THEY CAN'T ENSURE THE CAR WILL BE FIXED FROM REPAIRING. HOW DOES A BATTERY LEAK SO BAD WITHOUT ANY CRACKS. NO SHOP CAN CONFIRM THE ACID LEAK IS CAUSING THE BRAKE ISSUE. POSSIBLE ABS MODULE, ELECTRONIC CONTROL, O2 SENSOR REPLACEMENT TOO.

Jan 15, 2020

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I PURCHASED A NEW 2010 FORD FUSION HYBRID SE FROM A FORD DEALERSHIP IN FAIRFAX, VA. AFTER OWNING THE VEHICLE FOR APPROXIMATELY 9 YEARS, THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE (IT ONLY OPERATES IN GAS MODE). MY AVERAGE MPG HAS DROPPED FROM 37-40 MPG TO 25-27 MPG. I TOOK IT TO A FORD DEALERSHIP SERVICE CENTER MANASSAS, VA IN NOV 2019 WHO INDICATED THEY ARE AWARE OF THE PROBLEM BUT THEY HAVE NO SOLUTION TO FIX IT (THEY INITIALLY WERE GOING TO CHARGE ME $150 DIAGNOSTIC FEE BUT WAIVED THE FEE AND SENT ME HOME). THERE ARE NUMEROUS REPORTS IN FORD VEHICLE FORUMS WITH THE SAME COMPLAINT. CONSENSUS IS THAT FORD PROGRAMMED THE ELECTRONIC MODE TO STOP WORKING AFTER 9 YEARS. WHEN I PURCHASED THE VEHICLE, THERE WAS NO DISCLOSURE THAT I WOULD NO LONGER HAVE A PROPERLY WORKING HYBRID AFTER 9 YEARS. THIS END-OF-LIFE DECISION WOULD HAVE TO BE PROGRAMMED INTO THE VEHICLE'S ECU AT THE TIME OF MANUFACTURING AND SHOULD HAVE BEEN DISCLOSED BY FORD AT THE TIME OF PURCHASE. HAD FORD DISCLOSED THIS, IT WOULD HAVE DIRECTLY IMPACTED MY DECISION TO PURCHASE THE VEHICLE. THE FIX APPEARS TO BE REPROGRAMMING THE VEHICLE TO MAKE IT THINK IT IS LESS THAN 9 YEARS OLD WHICH RETURNS THE HYBRID FUNCTIONS TO NORMAL. ACCORDING TO SEVERAL FORUMS, SOME FORD SERVICE CENTERS HAVE CONDUCT THIS FIX, BUT THE MAJORITY OF FORD SERVICE CENTERS ARE NOT WILLING/ABLE TO RESOLVE THIS ISSUE. THIS ISSUE HAS BEEN IDENTIFIED IN FORD'S OASIS DATABASE WITH NO SOLUTION. TSB #SSM 48238 NHTSA ID #10167224 WAS ANNOUNCED IN OCT 2019. REFER TO FORUMS WITH IDENTICAL ISSUES AND SOLUTIONS: (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C28475_DS1000144), (HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION_HYBRID/2010/TSBS/), (HTTPS://WWW.FORDFUSIONFORUM.COM/TOPIC/19361-MY-INSTRUCTIONS-ON-RESTORING-THE-HYBRID-EV-FUNCTION-ON-THE-FORD-FUSION-HYBRID-APPROACHING-THE-89-YEARS-MARK/).

Dec 25, 2019

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ALL OF A SUDDEN ONE DAY ONE LIGHTS ON MY RADIO WENT OUT SCREEN IS BLANK MY AIR / HEAT GO IN AND OUT INTERMITTINGLY MY HORN ALSO IS NO LONGER WORKING NONE OF MY OUTLETS HAVE POWER . I HAVE HAD A SYSTEM TEST DONE SEVERAL TIMES AND NOTHING CAN BE FOUND . I LOOKED ON LINE I SEE THAT OVER 100 PEOPLE WITH THE SAME CAR AND YEAR HAVING THE SAME ISSUES AND THIS IS VERY COSTLY AND AS A CONSUMER AND THIS NEEDS BE RECALLED .

Oct 22, 2019

SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

DELAYED EXCLAMATION WHEN I PRESS THE GAS PEDAL AND SLOWING DOWN FOR NO REASON WHILE DRIVING ON THE HIGHWAY. THE TIE ROD BREAKS OVER AND OVER AGAIN. I'VE HAD IT FIXED 5 TIMES IN ONE YEAR

Oct 10, 2019

STEERING,SEATS

1 complaint

I WAS DRIVING DOWN THE HIGHWAY ON THE INTERSTATE AT A SPEED LIMIT OF 60MPH IN MOTION ON MY WAY HOME AND IT STARTED GETTING HARD TO TURN MY STEERING WHEEL WHICH MADE IT HARD FOR ME TO MAKE A LEFT OR RIGHT TURN WHEN I WAS EXITING THE EXIT. THE SERVICE POWER STEERING POPPED UP ON MY DASHBOARD AND ADVANCE TRAC. SO THEN IT ENDED UP CHANGING TO SAY SERVICE POWER STEERING NOW WHICH IT MADE IT VERY HARD AND DIFFICULT TO EVEN BE ABLE TO DRIVE MY CAR PERIOD. I GOT A ESTIMATED OF $1811.94 FOR MY CAR TO BE REPAIRED AT WYNNE FORD AT 1020 W. MERCURY BLVD HAMPTON VA 23666 AND FOR ME TO GET A ESTIMATE OF THAT PRICE I CAN'T AFFORD TO PAY THAT IT'S LIKE BUYING A USED CAR AT THAT PRICE. I JUST FIND IT HARD TO BELIEVE THAT IT'S A RECALL ON A 2011-2012 FORD FUSION BUT NOT A 2010 WHEN THE SAME EXACT DEFECT IS GOING ON WITH THAT SAME CARJIS A DIFFERENT YEAR. WHICH BASICALLY I WOULD BE PAYING TO GET A ELECTRICAL POWER STEERING RACK AND PINION IN ORDER FOR MY CAR TO BE ABLE TO DRIVE AND FUNCTION CORRECTLY.

Sep 10, 2019

AIR BAGS,SERVICE BRAKES

1 complaint

TAKATA INFLATORS: MY VEHICLE WAS NOT DRIVEN FOR 6 MONTHS AS PART OF THE RECALL. I WAS GIVEN A RENTAL WHILE WAITING FOR PARTS, BUT SINCE HAVING THE RECALL PARTS INSTALLED MY VEHICLE HAS STARTED HAVING BRAKE PROBLEMS. WHEN DRIVING THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. IT FEELS LIKE THE BRAKES WILL NOT HOLD PRESSURE. I HAD THE BRAKE PADS AND ROTORS CHANGED AFTER IT SAT FOR 6 MONTHS.

Aug 01, 2019

STEERING,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM

Jun 21, 2019

POWER TRAIN,AIR BAGS

1 complaint

WELL FOR ONE FORD WAS SUPPPSE TO HAVE DONE TRANSMISSION WORK ON MY CAR TWO YEARS AGO N NOW MY CAR IS DOING THE SAME THING. FOR EXAMPLE IT STARTED WITH WHEN 8N PARK IT ROCKS BACK AND FOWARD MORE THE A INCH IN EITHER DIRECTION. I SEEN WHERE THERE WAS A RECALL ON THE TRANSMISSION FOR THAT VERY PROBLEM BUT IT WAS NEVER FIXED ON MY CAR. SECOND THING IS THERE WERE A RECALL ON MY AIRBAGS , FORD HAD MY CAR FOR 2 WEEKS N SAID THEY FIX THE AIRBAG PROBLEM BUT THAT WAS A LIE. I HAVE PLENTY OF RECORDINGS OF THE PASSENGER AIRBAGS OFF LIGHT STILL COMING ON. SO IF U WOULD BE SO KIND AND GET THESE PROBLEMS N RECALLS TAKING CARE OF IT WOULD BE GREAT THANKS..

Jun 14, 2019

STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

POWER STERRING SOME TIMES WHEN STARTING ,HAVE TO TURN OFF THEM RESTART TO MAKE IT WORK.WINDSHIELE WIPERS INTERMITTEN STOPSWORKING,BLIND SPOT LIGHT,CROSS TRAFFIC,REAR PARKING AID LIGHT COMES ON CANT TURN OFF ALL ON STARTING OFF.

Apr 10, 2019

AIR BAGS,EQUIPMENT

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS) AND 14E028000 (EQUIPMENT), BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE EQUIPMENT RECALL CAMPAIGN AND WAS CHECKING WITH THE MANUFACTURER. AUBURN FORD (1650 GRASS VALLEY HWY, AUBURN, CA 95603, (888) 823-6591) WAS CONTACTED AND WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Apr 04, 2019

AIR BAGS,EQUIPMENT,FUEL/PROPULSION SYSTEM

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS), 14E028000 (EQUIPMENT), AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Feb 14, 2019

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.

Dec 19, 2018

ELECTRICAL SYSTEM,WHEELS

1 complaint

BATTERY DIED DUE TO SITTING FOR A LONG PERIOD OF TIME. EVEN THOUGH CAR WAS STARTED NUMEROUS TIMES DURING THE WEEK. TIRES LOST AIR TWICE DUE TO SITTING AND TOLD NOT TO DRIVE THE VEHICLE.

Oct 30, 2018

AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18*JB

Oct 15, 2018

WHEELS,ENGINE

1 complaint

THERE HAS BEEN AN INVESTIGATION ON THIS COMPLAINT BUT IT NOT UNDER MY VIN NUMBER. MY CAR IS SHAKING CAUSING VIBRATION WHEN I'M DRIVING. THE TIRE SEEMS IF IT'S GOING TO FALL OFF THE CAR AS I'M DRIVING. THERE IS NO LIGHT INDICATING THERE IS SOMETHING WRONG. IT DOES NOT PICK UP SPEED I WOULD HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR FOR IT TO REALLY GO ANYWHERE. I'M ON THE HIGHWAY EVERYDAY GOING TO WORK. I HOPE ONE OF THESE DAYS NOTHING HAPPENS TO ME OR MY FAMILY BECAUSE FORD WON'T JUST TAKE A LOOK AT THE CAR WHEN I'M CALLING THEM TELLING THEM THAT IT'S THE SAME PROBLEM THE RECALL EXPLAINS WHAT THE PROBLEMS ARE. RECALL #11V57400

Oct 01, 2018

STEERING,ENGINE AND ENGINE COOLING

1 complaint

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND EXHAUST MANIFOLD ISSUES. *LD THE CONSUMER STATED THE ENGINE WAS REPLACED TWICE, THE POWER STEERING AND VARIOUS SENSORS WERE REPLACED TWICE AS WELL. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE. *JS

Sep 21, 2018

STEERING,SERVICE BRAKES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Aug 27, 2018

POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THIS VEHICLE HAS BEEN SITTING FOR OVER A MONTH DUE TO MY LIMITED INCOME AS A VETERAN I CAN NOT AFFORD TO REPAIR THIS ISSUE AT AN ESTIMATE COST OF $1600. THIS ISSUE IS NOT DUE TO MY NEGLIGENCE.POWER STEERING ASSIST FAILURE IS THE ISSUE. I WAS DRIVING IT TO WORK IN DALLAS,NC WHEN I EXPERIENCED THE STEERING WHEEL LOCKED AS I MADE A RIGHT TURN INTO A PARKING SPACE. AFTER I STRUGGLED TO GET IT INTO THE PARKING SPACE I ALSO STRUGGLE TO DRIVE IT HOME AS WELL.ONCE I GOT THE VEHICLE HOME I CALLED TINDOL FORD IN GASTONIA,NC REGARDING MY CONCERN I WAS INFORMED THAT I NEED TO HAVE IT DIAGNOSED AT MY EXPENSE OF $99. THEN IF IT IS THE EPAS (ELECTRIC POWER ASSIST SYSTEM) REPAIR ESTIMATE COST CAN BE ABOUT $1600. THIS VEHICLE SPECIFICALLY HAD A RECALL BEFORE NOT SURE BUT I THINK IT WAS FOR AIRBAG AND OR SEATBELT. WELL SINCE THEN I BORROWED A TEMPORARY VEHICLE FROM FAMILY MEMBER DUE TO REPAIR COST BEING EXPENSIVE. THIS FORD FUSION HAS A TITLE LIEN THROUGH BRIDGECREST, IN WHOM I FINANCE WITH. VEHICLE IS ALMOST PAID IN FULL.THIS ISSUE HOWEVER IS NOT ANY OF NEGLIGENCE BUT MORE SO A MANUFACTURER ISSUE. THE EPAS CONSIST OF A TRW COMPONENT WHICH CONSIST OF EVERYTHING TO THIS FAILURE SUCH AS THE HYDRAULIC THE BELT DRIVE THE DRIVE RACK THE CODER INTERFACE ETC. I HAD A LOCAL MECHANIC LOOK AT IT AND THE OBSERVATION MADE WAS IT'S A POWER STEERING ISSUE THAT ONLY MANUFACTURER CAN CORRECT DUE TO THE COMPLEXITY. THE TRW IS A NON SERVICEABLE UNIT. ENCLOSING I ASK THAT YOU PLEASE CONTACT THE MANUFACTURER AND LOOK INTO THE FACTS OF THIS MATTER WHICH IS FAULT OF THE MANUFACTURER. I THANK YOU IN ADVANCE FOR YOUR TIME AND HELP WITH THIS MATTER.

Aug 06, 2018

VISIBILITY,LATCHES/LOCKS/LINKAGES,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MOON ROOF FAILED TO OPEN OR CLOSE AND THE DOORS FAILED TO OPEN. THE CONTACT HAD TO USE THE WINDOW TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LONG-LEWIS FORD LINCOLN, 2551 JOHN HAWKINS PKWY, HOOVER, AL 35244, (205) 718-7027) WHERE IT WAS DIAGNOSED THAT THE MOON ROOF WAS OFF TRACK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPAIRED. THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

Jul 17, 2018

STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.

Feb 09, 2018

POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER

1 complaint

THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.

Dec 10, 2017

STEERING,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE CONTACT HAD TO MAKE A LEFT TURN AND THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FRONT DRIVER'S AND PASSENGER'S DOORS INADVERTENTLY LOCKED. THE CONTACT HAD TO ROLL DOWN THE DRIVER AND PASSENGER WINDOWS TO EXIT. ALSO, THE STEERING FAULT WARNING INDICATOR ILLUMINATED ON AND OFF. THE CONTACT CALLED FORD OF MANSFIELD AT (419) 529-1800 (1515 W 4TH ST, MANSFIELD, OH 44906), BUT THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Nov 06, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

I HAD A NEW BATTERY PLACED AND THE OIL CHANGED WITH MY LOCAL MECHANIC. I DROVE 3.5 MILES HOME AND, UPON TURNING INTO MY NEIGHBORHOOD, A RED "STOP SAFELY NOW" ALERT FLASHED. THERE WAS NO TRAFFIC SO I PROCEEDED TO MY HOME. APPROXIMATELY 0.2 MILES LATER THE CAR LOST ACCELERATION, CONTINUING AT 10MPH (EVEN WITH THE GAS PEDAL TO THE FLOOR) BEFORE LOSING ALL ACCELERATION. I TURNED THE CAR OFF AND BACK ON. THE ALARM HAD CLEARED. I RESTARTED THE CAR AND DROVE 300 FEET WHEN THE ALARM RECURRED. I WAS 50 FEET FROM MY DRIVEWAY SO I RESTARTED THE CAR, CLEARED THE ALARM AND WENT 15 FEET BEFORE IT RECURRED, WITH NO ABILITY TO MOVE IN DRIVE OR REVERSE. I RESTARTED THE CAR A THIRD TIME AND THE ALARM HAD CLEARED AGAIN. I WAS PULLING UP MY DRIVEWAY AT A SIGNIFICANT INCLINE WHEN IT RECURRED. I WAS ABLE TO MAKE IT UP MY DRIVEWAY AND PARK. I CALLED MY MECHANIC AND, AFTER A QUICK ON-LINE SEARCH, HE INFORMED ME THERE WAS FORD TECHNICAL SERVICE BULLETIN 12-5-14 ON THIS SPECIFIC ISSUE. THIS WAS AN EXTRAORDINARILY DANGEROUS SITUATION. THIS INCIDENT OCCURRED WITHOUT WARNING. IN OTHER CIRCUMSTANCES-MY WIFE OR CHILDREN IN THE CAR, DRIVING ON THE HIGHWAY, DRIVING IN RAPIDLY MOVING TRAFFIC- MY FAMILY'S WELL-BEING WOULD HAVE BEEN PLACED AT GREAT RISK. FORD SHOULD NOT BE ALLOWED TO JEOPARDIZE THE SAFETY OF MY FAMILY FOR A PROBLEM THEY ARE CLEARLY AWARE OF AND ARE NOT ADDRESSING, I ASSUME TO MINIMIZE FINANCIAL LOSSES. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR ENSURING THE SAFETY OF THEIR CUSTOMERS AND OTHER DRIVERS ON THE ROAD WHO ARE ALSO PLACED AT RISK BY THIS DESIGN FLAW FORD ACKNOWLEDGES?

Oct 28, 2017

STRUCTURE,SEATS,FUEL/PROPULSION SYSTEM

1 complaint

PURCHASED USED 8/1/14, WAS NOT INFORMED OF ANY RECALLS OR ISSUES BY DEALERSHIP. APRIL 2017 AFTER LEARNING BY SEARCHING ON GOOGLE THAT THERE WAS A RECALL ON FUEL TANK/SYSTEM. SPOKE WITH FORD CORP. WHICH EMAILED THE RECALL PROCESS STEP BY STEP, WAS INFLUENCED TO MENTION THE THROTTLE BODY WHICH WAS COVERED UNDER EXT. WARRANTY. TOOK TO DEALER IN TUCSON, AZ JIM CLICK FORD. AFTER 3 HOURS OF POSSESSING VEHICLE I RECEIVED INFORMATION THAT FUEL TANK/ SYSTEM AND THROTTLE BODY WERE NOT AFFECTED AND NO WORK WAS REQUIRED AND EVEN AFTER AGREEMENT BY FORD CORP. AND THE SALES REP. THAT NO DIAGNOSTICS FEE WOULD BE CHARGED. I SPENT 3 HOURS ARGUING THAT IT WAS COVERED BY WARRANTY AND RECALL. FOUND OUT LATER THROTTLE BODY IS RECALLED ISSUE, THAT'S WHY EXT. WARRANTY. ISSUES WITH FUEL/ AIR INTAKE REQUIRED INSPECTING THROTTLE BODY. DISCOVERED EXTENSIVE CARBON BUILD UP AND THE FUEL TANK HAD EVIDENCE OF RUSTING. JIM CLICK FORD OF TUCSON DAMAGED VEHICLE FROM DRIVER SIDE TO PASS. SIDE IN CENTER OF VEHICLE INCLUDING MAIN FRAME. CHANGES TO THE SYNC AND COMPUTER BECAME NOTICEABLE DUE TO UPGRADED OPTIONS THAT HAD NEVER BEEN USABLE. IGNITION SWITCH HAD BEEN REMOVED AND REPLACED WITH CHEAP RUBBER, LIGHTING NO LONGER EXISTED( LIGHT FOR ON/OFF, ACC), WAS TOLD SPARK PLUGS AND BOOTS NEEDED TO BE REPLACED AND THEY HAD BEGUN WORK (WITHOUT PERMISSION). LATER THAT WEEK PLUGS HAD BEEN PULLED ND INSPECTED, ONLY ONE PLUG WAS NO GOOD (HAD THEM REPLACED IN DECEMBER BY CLOSE FAMILY FRIEND WHO OWNS MECHANIC SHOP 40+ YEARS. EMPLOYEES LEFT BOX OF APPROX 50 NEW JIM CLICK COFFEE MUGS, FOOT PRINTS ON PASSENGER DOOR, STOLE DEBIT CARD, THREW GIRLFRIENDS UNDERWEAR AND BRAS OUT OF BAG AND SPREAD OUT IN TRUNK.

Oct 12, 2017

STEERING,STRUCTURE

1 complaint

MY 2010 FORD FUSION HAS A " POWER STEERING ASSIST FAULT" MSG AS WELL AS A "SERVICE ADVANCE TRAC". THESE BOTH CAME ON 8 DAYS AGO (8/18/2017), WITHIN A FEW MINUTES OF EACH OTHER. THE "POWER STEERING ASSIST FAULT" MSG CAME ON WHEN I STARTED MY CAR UP. I WAS ABLE TO DRIVE THE CAR, BUT AFTER ABOUT 2 MILES OR SO THE "SERVICE ADVANCE TRAC" MSG CAME ON. I HAD A DIAGNOSTIC DONE THAT DAY AND NO FAULTS CAME UP EVEN THOUGH THE MESSAGES WERE STILL DISPLAYED ON DASH SCREEN, AND I STILL HAD NO POWER STEERING. I HAVE NO POWER STEERING AT THIS TIME. STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, BUT AS YET, MY CALLS HAVE NOT BEEN RETURNED. ADDITIONALLY, I CALLED THE NATIONAL FORD HOT LINE AND GOT NO WHERE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AND REPAIRED IMMEDIATELY. I AM SURE THAT MY VEHICLE IS NOT THE ONLY 2010 HAVING THIS PROBLEM. I UNDERSTAND THAT THERE IS A NATION WIDE RECALL ON NUMEROUS VEHICLES WITH THIS EXACT SAME ISSUE.

Aug 26, 2017

AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RECALL MY AIR BAG SENSOR LIGHT CAME ON AIR BAGS NEVER DEPLOYED IN MY VEHICLE IN AN ACCIDENT I WAS IN IN JUNE OF 16.I PURCHASED THIS VEHICLE WITH MULTIPLE ISSUES THE DEALERSHIP THAT SOLD ME THE CAR NEW IT WAS UNDER RECALL AND NEVER FIXED THE CAR.IT WAS IN AND OUT OF SHOP FOR ABS,GAS LEAK,ACCELERATING BY ITSELF NOW I'VE BURNED UP 3 CALIPERS KEEP BURNING BREAK PADS GAS IS NEVER ACCURATE AND THERE'S NO LIGHT BUT IT STILL PULLS CODE FOR ABS,ALSO IT WENT IN FOR FACTORY RECALL AND RECALL WAS NEVER PERFORMED.MORE THAN FED UP AND SICK OF SPENDING MY $.

Jun 29, 2017

Crash: 1

ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

TAKATA RECALL. THE RECALL DATE FOR THE AIRBAG RECALL WAS JUNE 2016 AND IT HAS NOW BEEN NEARLY A YEAR AND FORD STILL HAS "NO REMEDY" FOR THIS RECALL. THIS IS EXTREMELY DANGEROUS IN THE CASE OF AN ACCIDENT. IN ADDITION, I WAS NOT NOTIFIED OF THIS RECALL OR THE ELECTRONIC THROTTLE BODY ISSUE THAT MY CAR ALSO HAS BUT NOW IS PAST THE "EXTENDED WARRANTY" AND THEY WILL NOT FIX FOR FREE, DESPITE ME HAVING MADE A COMPLAINT ABOUT IT IN THE PAST. LAST WEEK, I WAS ON THE FREEWAY TRAVELING AT 70 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND SLOWED DOWN RAPIDLY. I HAD BEEN LUCKY NO ONE WAS CLOSELY FOLLOWING BEHIND ME AND I WAS IN THE RIGHT LANE AND QUICKLY COULD PULL OVER OR I COULD HAVE BEEN HIT FROM BEHIND AT A VERY FAST SPEED BECAUSE OF THE ETB FAILING. I HAVE NEVER BEEN NOTIFIED OF ANY OF THE SAFETY ISSUES THAT MY CAR HAS. FORD HAS FAILED TO NOTIFY ME AND I FEEL THAT BECAUSE THEY DID NOT SEND ME ANYTHING, EVEN THOUGH THEY HAVE MY ADDRESS AND EMAIL, THEY PUT ME AT RISK OF AN ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURIES.

May 12, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

MY CHILD WAS DRIVING MY FORD 2010 FUSION AND IT SUDDENLY CAUGHT FIRE DESTROYING THE ENGINE AND SURROUNDING COMPONENTS, EVERYTHING INSIDE THE CAR WAS MELTED. FIRE DESTROYED THE FRONT OF THE INSIDE OF THE CAR . THERE WERE NO CHECK ENGINE LIGHTS OR OTHER WARNING SIGNS DISPLAYED ON THE CAR DASHBOARD. *TR

Dec 20, 2016

Fire: 1

SUSPENSION,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V222000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

Oct 04, 2016

AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

IT'S THE RECALL WITH THE THROTTLE BODY. I'VE TAKEN CAR BACK 3 TIMES ALREADY. FIRST THEY REPLACE PURGE VALVE. THEN LIGHT CAME BACK ON AND CAR WAS JUMPING FORWARD. NOW THIS IS 3RD TIME LIGHT BACK ON AND NOW THEY WON'T FIX CAR UNLESS I PAY. THEY SAID IT'S ALL A PART OF THE SAME SYSTEM BUT I NEED TO PAY FOR A LEAK THAT IS COMING FROM FILTER NECK. SO I LEFT. I SHOULDN'T HAVE TO PAY FOR THIS. THIS IS A RECALL. DOES THIS QUALIFY UNDER LEMON LAW? THIS CAR SCARES ME TO DRIVE. DRIVE WITH BOTH FOOT ON GAS AND BRAKES.

Sep 30, 2016

STRUCTURE,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TAKATA RECALL- MY CAR STALLS AND DOESNT TURN ALL THE WAY. IF I SLOW DOWN OR STOP THE CAR WILL GIVE OUT I GOT A DIAGNOSTIC DONE THREE TIMES AND THREE DIFFERENT THINGS CAME UP AND I GOT ALL THE FIX BUT IT STILL DO THE SAME THING I SEE OTHER PEOPLE THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM I WAS ON THE EXPRESSWAY WHEN THIS DID THIS THIS IS VERY DANGEROUS

Sep 27, 2016

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

SERVICE ENGINE LIGHT REMAINED ON ALONG WITH THROTTLE WRENCH LIGHT...CAR SHAKING LITTLE POWER....PULLED OVER ,RESTART CAR LIGHTS STILL ON , SLOW DRIVE AND SHAKY RIDE HOME..

Aug 17, 2016

ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE DOWN BUTTON WAS DEPRESSED ON THE FRONT DRIVER'S SIDE WINDOW, THE WINDOW FAILED TO ROLL DOWN. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.

Jun 20, 2016

SUSPENSION,STRUCTURE,WHEELS

1 complaint

WHILE DRIVING INTO A MODERATE LEFT CURVE ON A NARROW TWO LANE CITY STREET THERE WAS A LOSS OF POWER STEERING. THIS RESULTED IN LOSS OF CONTROL ALLOWING THE CAR TO JUMP THE CURB AND INTO A FIRE HYDRANT. NO AIRBAGS DEPLOYED ONE MINOR INJURY TO A PASSENGER. CAR WAS TOTALED. NO TICKETS WERE ISSUED. THE CAR WAS UNDER A RECALL 15S34FOR SOME PROBLEM WITH THE PTCM AND FUEL TANK AND CANISTER PURGE VALVE AND WAS SCHEDULED TO REPAIRED 04/27/16. RECALL WAS FIRST RECEVIED ON 01//2016 BUT THE REPAIR OK WAS RECEIVED IN 04/16. THERE IS ALSO A PRELIMINARY EVALUATION BY THE OFFICE OF DEFECTS INVESTIGATION ON THE LOSS OF POWER STEERING ON THIS YR FORD FUSION.

Apr 27, 2016

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES, HYDRAULIC

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Jan 14, 2016

SEAT BELTS,STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

DAUGHTER WAS DRIVING ON FM ROAD ON COMING VEHICLE ON WRONG SIDE STRUCK DAUGHTER CAR HEAD ON. DAUGHTERS CAR CAUGHT ON FIRE, SEAT BELTS LOCKED OR FROZE PASSENGER UNABLE TO UNLOCK SEAT BELT. DAUGHTER DIED PASSENGER RECEIVED BURNS TO HANDS.DAUGHTERS CAR WAS IN MOTION.

Oct 09, 2015

Crash: 1

Fire: 1

Injuries: 2

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING MY CAR, AND WITH NO WARNING THE ORANGE WRENCH APPEARS AND LOSS OF ACCELERATION OCCURS. HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED 3 TIMES TODAY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT EACH TIME. THERE IS APPARENTLY A THROTTLE RECALL, BUT DOES NOT INCLUDE MY 2010 FORD FUSION. NOT SURE WHAT I NEED TO DO.

Oct 07, 2015

STEERING,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

POWER STERING WENT OUT ON 2010 FORD FUSION. DASH NOTIFICATIONS: SERVICE ADVANCE TRAC & POWER STEERING ASSIST FAULT. SEEING TOO MANY POSTS ON THE SAME ISSUE.

Sep 10, 2015

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING THE INSTRUMENT PANEL LIGHTS UP WITH AN ORGANGE WRENCH AND CHECK ENGINE LIGHT. I AM UNABLE TO ACCELERATE AND NEED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.WHEN I PRESS ON THE GAS PEDAL NOTHING HAPPENS. IT SOUNDS AND APPEARS LIKE THE CAR IS ABOUT TO STALL.THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST WEEK.I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME IT IS THE TROTTLE BODY AND THAT A FORD DEALER WOULD FIX IT. I DROPPED IT OFF ONLY TO PICK IT UP 2 DAYS LATER AND THEY TOLD ME NOTHING WAS FOUND. SINCE IT DIDNT OCCUR WHILE THEY WERE DRIVING IT THEY WOULD NOT REPLACE THE PART. I HAVE NO OTHER OPTION BUT TO CONTINUE TO DRIVE THE CAR AS I AM A SINGLE MOTHER WITH NO OTHER MEANS FOR TRANSPORATION AND THE MECHANICS AT THE FORD DEALERSHIP TOLD ME IT WAS "SAFE." THE CAR ENGINE STOPS RESPONDING AT HIGH SPEEDS.. HOW IS THAT SAFE?! UPDATED 9/21/15 *LN

Sep 06, 2015

LATCHES/LOCKS/LINKAGES,SEATS

1 complaint

THE INSIDE DOOR HANDLE HAS A CABLE ATTACHMENT TO IT, WHEN YOU PULL THE DOOR HANDLE IT MOVES THE LOCK AND THE DOOR OPENS. TODAY, MINE BROKE. THE REASON FOR CONTACTING YOU, I CALLED THE FORD LOCATION TO CHECK FOR REPAIR, THE PARTS MAN TOLD ME THAT THIS DOOR HANDLE PROBLEM WAS THE NO 1 PROBLEM FOR FORD MOTOR CARS. SEEMS TO ME THAT THEY WOULD ADDRESS THE PROBLEM, WOULD YOU THINK THAT $150.00 COST FOR REPLACEMENT MIGHT BE THE REASON? SOUNDS LIKE ADD ON SALES, DOES NOT SOUND RIGHT, BUT THE NUMBERS ARE MILLIONS.

Aug 07, 2015

SUSPENSION,STRUCTURE

1 complaint

WAS AT A STOP SIGN WAITING FOR TRAFFIC COMMING OFF OF THE FREE WAY. THE CAR IN FRONT OF ME ACCELERATED TO MERGE AFTE I HAD A OPENING TO MERGE I ACCELERATED TO MERGE AND THE PERSON IN FRONT OF ME CAME TO A COMPLETE STOP AND I HIT HIM FROM BEHIND. THERE WAS OVER $8,000 IN DAMAGE.

Jun 30, 2015

Crash: 1

Injuries: 1

STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

INTERIOR DRIVER SIDE DOOR HANDLE WOULD NOT OPEN DOOR. MADE APPOINTMENT WITH FORD SERVICE TO CHECK SAFETY PROBLEM ISSUE. FORD REPLACED AND CORRECTED INTERIOR DOOR HANDLE ISSUE. COST WAS APPROXIMATELY $260.00 DOLLARS. *TR

Mar 12, 2015

STEERING,ELECTRICAL SYSTEM,WHEELS

1 complaint

MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR

Dec 16, 2014

AIR BAGS,SEATS

1 complaint

THE OCCUPANT WEIGHT SENSOR FAILED IN THE PASSENGER SIDE SEAT, RESPONSIBLE FOR AIR BAG DEPLOYMENT. THE CANISTER PURGE VALVE GOT STUCK CAUSING STALLS WHEN STARTING AFTER REFUELING AND STALLS OFF THE LINE STARTS PUTTING THE CAR/PASSENGERS AT RISKS DURING TURNS CROSSING ONCOMING TRAFFIC, STARTED AT 56,000 MILES. *TR

Nov 25, 2014

STEERING,ELECTRICAL SYSTEM,TIRES,WHEELS

1 complaint

WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE MONEY AND THE PROBLEM MAY STILL EXIST AS IT SOUNDS LIKE MANY HAVE EXPERIENCED. I HAVE CLEANED THE BATTERY, DISCONNECTED IT AS SOME HAVE SAID ALSO. STILL THE SAME FOR NOW, WILL HAVE TO TAKE IT IN. *TR

Nov 24, 2014

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.

Nov 18, 2014

Crash: 1

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

THERE WERE TWO EVENTS WITH THE ELECTRONIC THROTTLE CUTTING OFF WHILE DRIVING, THOUGH, ENGINE DID NOT STALL, REQUIRING RESET BY TURNING OFF THE IGNITION THEN RESTARTING THE CAR. AT THE TIME THE THROTTLE CUTTING OFF THERE WAS A YELLOW WRENCH INDICATOR LIGHT LIGHT ON MY DASH. THIS MIMICS NHTSA ACTION NUMBER: PE13003, HOWEVER, THIS ACTION NUMBER DOES NOT INCLUDE MY VIN NUMBER.

Oct 17, 2014

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

AS I WAS CRESTING A HILL, THE ENGINE BRIEFLY SEIZED, THE POWER STEERING FAILED, AND THE ADVANCETRAC LIGHT CAME ON. EVERYTHING RETURNED TO NORMAL TWO SECONDS LATER, EXCEPT FOR THE ADVANCETRAC LIGHT. THE LIGHT TURNED OFF AFTER THE NEXT START. MULTIPLE TIMES THEREAFTER, WHEN THE ENGINE HAS REPEATED STOPS/STARTS IN A SHORT SPAN OF TIME, THE ADVANCETRAC LIGHT COMES ON AND THERE IS A LOSS OF POWER STEERING. THE POWER STEERING RETURNS AFTER IDLING FOR A COUPLE OF MINUTES. *TR

Sep 24, 2014

STEERING,VEHICLE SPEED CONTROL

1 complaint

POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR

Jul 23, 2014

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS

Jun 13, 2014

Crash: 1

STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR

Jun 11, 2014

ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING THE ROAD AROUND 50 MPH.,WHEN SUDDENLY MY CAR WAS IDLING! I TRIED TO PUSH THE GAS BUT THE CAR WAS NO POWER I GEAR OFF TO THE SIDE OF THE ROAD. I PUT THE CAR TO PARK. AFTER I RESTART MY CAR AND SEEMS NOTHING WAS WRONG WITH IT.I TOOK MY CAR TO FORD DEALER SCHWABENGARAGE AG STUTTGART-VAIHINGEN GERMANY / GARAGE TO LOOK WHAT IS WRONG WITH IT, THEY DIDN'T SEE ANYTHING WRONG WITH IT. SO I DROVE MY CAR AGAIN, MY BOYFRIEND SEARCH THE PROBLEM AND FOUND OUT THAT THE THROTTLE BODY IS NOT WORKING RIGHT ,BUT THE DEALER COULDN'T SEE THE PROBLEM. MY BOYFRIEND ORDER THE PARTS ANYWAY BECAUSE I CAN FEEL THAT MY CAR IS GOING TO BREAK DOWN AGAIN. I WAS DRIVING THIS MORNING WITH MY TWO KIDS WHEN MY CAR LOSE POWER AGAIN. I TURNED IT OFF AND START AGAIN AND AFTER 100 METERS IT DID THE SAME AGAIN. I WAS TERRIFIED AND PRAY HARD THAT THE OTHER CAR WILL NOT HIT US. I TOOK MY CAR TO AAFES / MILITARY INSTALLATION CAR CARE WITH THE PARTS WE PURCHASED AND REPLACED THE THROTTLE BODY. I DROVE MY CAR HOME TODAY AND GOT HOME SAFELY. I FOUND OUT THAT FORD FUSION HAS BEEN HAVING THIS PROBLEM. *TR

Mar 07, 2014

STEERING,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MOTOR SHOULD REPAIR AT ITS EXPENSE. *TR

Feb 12, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

IT IS THE TYPICAL THROTTLE BODY ISSUE EVERYONE ELSE IS COMPLAINING ABOUT. IT WOULD RANDOMLY STALL COMPLETELY OUT ON THE MAIN ROAD. OCCASIONALLY, I COULD TURN OFF THE CAR AND THEN TURN IT BACK ON AND IT WOULD DRIVE ME A FEW MORE MILES BEFORE STALLING OUT AGAIN. CAR WOULD RANDOMLY ACCELERATE WHILE APPLYING THE BRAKES. CAR WOULD VIOLENTLY "JUMP" LIKE IT WAS MISSING GEARS WHILE ACCELERATING. ALMOST IMPOSSIBLE TO ACCELERATE SPEED WITHOUT PUTTING MY FOOT TO THE FLOOR. I BOUGHT A NEW THROTTLE BODY FOR ABOUT $400 I THINK IN SEPTEMBER 2012 AND WITHIN A YEAR IT WAS ALREADY DOING THE SAME THINGS MENTIONED ABOVE. I JUST RECEIVED AN EXTENDED WARRANTY FROM FORD IN THE MAIL AND WILL GET A REFUND FOR MY PREVIOUS EXPENSE ON A NEW THROTTLE BODY. IT PRETTY MUCH SEEMS LIKE A RECALL BUT WITHOUT ACTUALLY SAYING IT IS. I DON'T KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN BUT IF SO THEN PLEASE DO. THIS IS A DANGEROUS CAR WITH A SHORT SHELF LIFE. I ALMOST GOT BLASTED FROM MY SIDE TWICE BECAUSE I WOULD BE TURNING OFF A 4 LANE ROUTE WITH PLENTY OF DISTANCE FROM ONCOMING TRAFFIC AND THE CAR WOULD STALL. I WAS BASICALLY A SITTING DUCK SIDEWAYS HOPING IT WOULD ROLL ME FAST ENOUGH TO GET OUT OF THE WAY. I HOPE THIS HELPS. *TR

Feb 03, 2014

STEERING,ELECTRICAL SYSTEM,TIRES

1 complaint

I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES ON THE TIRES-YET THEY ARE WORN OUT ALREADY. I KNEW I NEEDED TIRES, MY INSPECTION IS DUE NEXT MONTH. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND I AM ALREADY HAVING PROBLEMS WITH IT. I'M ANGRY! I THOUGHT FORDS WERE BETTER BUILT NOW-A-DAYS. WRONG............I'M SO DISAPPOINTED WITH THIS CAR. FAIRLY NEW AND HAVING WHAT I CONSIDER MAJOR PROBLEM. *TR

Jan 28, 2014

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

POWER STEERING FAILURE WHILE DRIVING. FORD ADVANCTRAK AWD FAILURE. TOTAL LOSS OF STABILITY/TRACTION CONTROL, ABS, AND STEERING. *TR

Dec 11, 2013

Crash: 1

SUSPENSION,POWER TRAIN,WHEELS

1 complaint

I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE! I WAS ABLE DRIVE AROUND THE CORNER INTO THE GAS STATION, AND ALL OF A SUDDEN THE VEHICLE'S TRANSMISSION JERKED AND MADE A LOUD "CLUNK" NOISE WHILE ACCELERATING LIGHTLY, THE VEHICLE "SURGED" THRU THE GAS STATION, FINDING MYSELF AT A FAST SPEED I HAD TO SLAM ON THE BRAKES! THAT EVENING I WENT ONTO THE INTERNET AND SAW HUNDREDS OF COMPLAINTS ON THE "ELECTRONIC THROTTLE BODY!" ALL OF THESE CUSTOMERS HAD THE SAME EXPERIENCE OR VERY SIMILAR TO MINE! I WAS VERY SCARED TO DRIVE THE CAR TWENTY MILES TO A LOCAL DEALERSHIP. FORTUNATELY THE VEHICLE MADE IT THERE WITHOUT STALLING. THE TECHNICIANS RAN A TEST ON THE "ELECTRONIC THROTTLE BODY"AND TO MY SURPRISE THE VEHICLE PASSED WITH FLYING COLORS. ALSO ONE OF THE TECHNICIANS TOOK THE CAR HOME TO SEE IF IT WOULD HAPPEN AGAIN SO THE EXTENDED WARRANTY WOULD COVER THIS EXPENSE WITH A RENTAL CAR! FOR THE SAFETY OF MYSELF AND OTHERS THE "ELECTRONIC THROTTLE BODY" WAS REPLACED AT MY EXPENSE OF $430.00. I KNEW THE PROBLEM WOULD NOT DISAPPEAR OR GO AWAY OR IMPROVE AND NOBODY'S LIFE IS WORTH A FEW HUNDRED DOLLARS! *TR

Dec 01, 2013

FUEL SYSTEM, GASOLINE,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE

1 complaint

DURING THE MONTH OF SEPTEMBER, MY CAR BEGAN SUDDENLY SHUTTING OFF WHILE I WAS DRIVING. THIS HAPPENED MULTIPLE TIMES ON THE HIGHWAY AND SURFACE ROADS. I WOULD PULL OVER, TURN THE CAR OFF AND WAIT A FEW MINUTES. THE CAR WOULD WORK FINE AFTERWARDS. I FIRST HAD THE BATTERY CHECKED WHICH REVEALED A BAD BATTERY, I HAD IT REPLACED. THE CAR CONTINUED TO HAVE SYMPTOMS AFTER THE NEW BATTERY WAS INSTALLED. I ALSO NOTICED THE STALLING HAPPENED MORE WHEN I FILLED THE GAS TANK COMPLETELY. I FINALLY TOOK THE CAR BACK TO THE PLACE I PURCHASED IT FOR DIAGNOSTICS. I DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE. I WAS TOLD BY A TECH THAT THE MANUFACTURER HAD ASSEMBLED NEW THROTTLE BODIES TO REPLACE THE ORIGINALS AS THE ORIGINAL THROTTLE BODY DID NOT WORK PROPERLY. APPARENTLY, THE INTAKE WAS NOT OPENING/CLOSING PROPERLY THEREFORE THE ENGINE WAS NOT GETTING ENOUGH GAS AT TIMES. THE SHOP WAS ABLE TO PULL CODES FROM THE PREVIOUS STALL EVENTS, P2111 & P2112. THEY REPLACED THE THROTTLE BODY ASSEMBLY, ~ $300.00. I SEE MANY COMPLAINTS REGARDING THIS ISSUE AND EXPECT/HOPE A RECALL WILL BE ISSUED IN THE NEAR FUTURE. AS A SIDE NOTE, MY ABS LIGHT WAS ON AS WELL. THERE WAS A KNOWN RECALL ON THE DRIVER'S SIDE AIR BAG ASSEMBLY, SHORTED TO GROUND. FORD REPLACED THE AIR BAG ASSEMBLY AT NO CHARGE. I HOPE THIS INFORMATION IS HELPFUL. *TR

Nov 21, 2013

ELECTRICAL SYSTEM,SEATS

1 complaint

WAS DRIVING IN MORNING. TURNED ON THE HEATED SEAT. GOT SO HOT THAT IT BURNED MY REAR. TRIED TO TURN IT OFF BUT WOULD NOT TURN OFF. COULD SMELL SEAT BURNING. HAD TO PULL OVER AND GET OUT. TURNED OFF VEHICLE AND LET SEAT COOL DOWN. STARTED CAR AND SEAT NO LONGER HEATS. LOOKED ONLINE AND FORUMS SAY THIS IS A COMMON PROBLEM. THIS IS A SAFETY ISSUE. COULD CAUSE ACCIDENTS BIG TIME! *TR

Oct 21, 2013

Injuries: 1

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS ON MY WAY TO MY GRANDSONS WEDDING WHEN ALL OF A SUDDEN THE CARS POWER WENT OFF,FORTUNATELY WAS ABLE TO GET OFF ROAD BUT HAD I NOT BEEN COULD HAVE EASILY BEEN IN ACCIDENT,TURNED OFF ENGINE AND WAS ABLE TO GET THE NEXT FEW MILES AND THEN BACK HOME. HOWEVER ON MY WAY TO WORK MONDAY THE 14TH OF OCTOBER 2013 THE CAR DID THE SAME THING THREE TIMES AND I MANEUVERED TO SIDE AND CALLED MIKE FITZPATRICK FORD NEWNAN GEORGIA AND THEY CAME AND GOT ME.ONLY TO BE TOLD IT WAS THROTTLE BODY WHICH WOULD COST ME OVER 400.00. THE CAR HAS A LITTLE OVER 26,000 MILES,I MEAN REALLY????? MEANWHILE MY DAUGHTER HAD ALREADY WENT ON LINE AND KNEW IT WAS THE THROTTLE BODY AND THAT SEVERAL OTHERS HAD COMPLAINED WITH THE SAME THING IN THE 2010 FUSION. SO COME ON AND INSIST ON RECALL BEFORE A MAJOR ACCIDENT. COULD BE ONE OF YOUR FAMILY MEMBERS. I WILL NOT LET THIS GO. *TR

Oct 16, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS APPROXIMATELY 2 MILES FROM MY STARTING POINT TRAVELING AT A SPEED OF 55 MPH. SUDDENLY, THE 2010 FORD FUSION LURCHED WHILE SHIFTING INTO OVERDRIVE. WHEN IT LURCHED ALL ABILITY TO ACCELERATE WAS LOST. WITH CARS ON EACH SIDE, I HAD NO ABILITY TO ACCELERATE; I LOST SPEED QUICKLY AND WORKED MY WAY TO THE SIDE OF THE ROAD (VERY DANGEROUS SITUATION). I IMMEDIATELY NOTICED THE 'WRENCH SYMBOL WARNING LIGHT ON THE DASHBOARD, BUT DID NOT KNOW WHAT THAT WARNING SIGNIFIED. DURING THE LOSS OF ACCELERATION, THE CAR DID NOT LOSE POWER STEERING AND IT REMAINED RUNNING, BUT THE ENGINE WAS SPUTTERING AND NOT IDLING AT A STEADY PACE. WHEN I GOT TO THE SIDE OF THE ROAD, I PUT THE CAR IN PARK AND TRIED TO 'REV' UP THE ENGINE, BUT I HAD ABSOLUTELY NO CONTROL OF THE THROTTLE. THE WRENCH LIGHT WAS STILL ON. I THEN TURNED OFF THE IGNITION AND WAITED ABOUT 1 MINUTE THEN RESTARTED. THE CAR AGAIN HAD NO ACCELERATION ABILITY AND SPUTTERED WHICH SOUNDED VERY MUCH LIKE A COUGH. I TURNED THE CAR OFF AGAIN AND CALLED FOR ASSISTANCE. APPROXIMATELY 5 MINUTES LATER, WHEN ASSISTANCE ARRIVED, I STARTED THE CAR AGAIN. AT THIS TIME, THE WRENCH WARNING LIGHT WAS OFF AND THE CAR APPEARED TO IDLE NORMALLY. UPON RESEARCH, I FOUND THAT THE WRENCH SYMBOL MEANS: THROTTLE CONTROL/TRANSMISSION PROBLEM. THE DRIVER OF THE CAR SHOULD CONTACT THE AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE. *TR

Oct 07, 2013

FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

2010 FORD FUSION, MAINTENANCE LIGHT COMES ON AND ALL GAS/THROTTLE IS CUT TO ROUGH IDLE WITH NO RESPONSE. THIS INCIDENT HAS ALMOST CAUSED ACCIDENTS TO STALLING WHILE TRYING TO CROSS ROADS. YOU HAVE TO REMOVE THE KEY AND RESTART 1-4 TIMES BEFORE THE LIGHT GOES AWAY AND YOU CAN USE THE THROTTLE, ALL WHILE IT MAY SHUT OFF AGAIN AFTER YOU GET MOVED JUST A LITTLE WAY. *TR

Oct 03, 2013

STEERING,POWER TRAIN,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY LOOSE, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 10/29/13*LJ THE CONSUMER STATED THE WARNING LIGHT FOR THE THROTTLE BODY ILLUMINATED. THE THROTTLE BODY WAS REPAIRED BUT THE FAILURE RECURRED. THE AIR BAG LIGHT ILLUMINATES PERIODICALLY. UPDATED 10/30/2013 *JS

Sep 24, 2013

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

I WAS MERGING ONTO THE HIGHWAY AND WHEN I HIT APPROXIMATELY 65 MPH, I FELT THE LOSE MOMENTUM AND BY THE TIME I LOOKED DOWN, I WAS AROUND 55-60 MPH. I THEN TRIED TO GIVE IT GAS WHILE WATCHING MY RPM'S AND SAW THAT IT WAS ERRATICALLY JUMPING AROUND BETWEEN THE 1000 AND 1500 MARKS. SO I PULL OVER TO THE SHOULD AND OFF THE ROAD AND AS I START COMING TO A STOP, MY CAR BEINGS TO SHAKE VIOLENTLY. SO I THROW IT IN PARK AND IMMEDIATELY TURNED OFF THE CAR. AFTER ABOUT 10 MINUTES ON THE PHONE WITH THE CLOSEST FORD DEALER I KNOW, I TURN ON THE CAR AND IT'S RUNNING LIKE NOTHING EVER HAPPENED. HOWEVER, IT DID TAKE A LITTLE LONG TO START, LIKE AS IF THE BATTERY WAS ON THE VERGE OF DYING. I MANAGED TO GET MY CAR TO THE FORD DEALERSHIP WHERE I HAD THEM RUN A DIAGNOSTICS TEST ON IT AND SURE ENOUGH, THEY DIDN'T FIND A CODE. THEY EVEN HAD ME COME OUT AND WATCH THE TEST BE DONE, AND EVERYTHING WAS SHOWING A PASSING MARK.

Sep 21, 2013

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR

Sep 19, 2013

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHEN I DRIVE ON I26 IN NC GOING UP HILL. GAS PEDDLER JUST QUIT WORKING AND SLOW SPEED DOWN FAST. I WAS HURRY PULL OVER. DANG 18 WHEELER IS PISS OFF ME FOR FRONT OF TRUCK. THEY BLOW HORN LOUD WHICH I KNOW THEY MAD ME. I HAVE NO CHOICE TO PULL FRONT TRUCK BECAUSE THEY CAN SLOW DOWN. I NOT WANT CAR IN MIDDLE OF HWY. THAT SCARE ME. I TURN OFF FOR MIN TO CALM DOWN MY SELF. THEN I TRY START AGAIN AND GAS PEDDLER BACK WORKING. BUT NEXT DAY I WAS IN LOCAL STORE IT DID AGAIN SO I PULL OVER SIDE RD I DID HIT MAILBOX BECAUSE I CAN NOT SPEED UP. FORD DEALER ACT LIKE THEY NOT KNOW WHY. AFTER I READ WEBSITE LEARN THAT MANY OF 2010 FUSION HAVE SAME PROBLEM. I WENT BACK SHOW THE PRINT. HE SAY OHOH YEAH I KNOW THIS THEN SAY 400 DOLLAR CHANGE PART IN JUST 30 MIN. I REFUSE BUY BECAUSE HE LIE TO ME. WHAT CAN I DO? WHAT IS CORRECT PRICE? *TR

Sep 17, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY CAR SUDDENLY LOST POWER AND TURNED OFF 3 TIMES IN THE PAST WEEK. THE FIRST TIME AT ABOUT 9PM I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY SHUT OFF GOING AT ABOUT 65 MPH. IT WAS SCARY AS THE CAR SEEMED TO JERK AND SWERVE BEFORE SHUTTING OFF. I HAD TO CRUISE OFF TO THE RIGHT BUT WITH TRAFFIC BLOWING BY SO FAST AND MY CAR DROPPING SPEED SUPER FAST I ALMOST GOT INTO A CAR ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON ABOUT 10 MIN LATER AND GOT OFF THE FREEWAY. ABOUT 5 MILES LATER THE CAR SHUT OFF AGAIN AT A SLOWER SPEED APPX. 15MPH. MY CHECK ENGINE LIGHT CAME ON AND MY CAR NO LONGER STARTED. I GOT TOWED HOME. TODAY 9/16/13 MY CAR STARTED AND I DROVE TO MY NEAREST FORD SERVICE CENTER (SUNRISE FORD NORTH HOLLYWOOD). WHILE ON MY WAY MY CAR SHUT OFF AGAIN. I WAITED 5 MIN. AND IT STARTED AGAIN. MY CAR WAS DIAGNOSED ($150.00) AND I WAS TOLD THAT IT WAS THE ELECTRONIC THROTTLE BODY. TOTAL COST OF REPAIR IS GOING TO COST ME APPRX $480. THIS INCLUDES DIAGNOSTIC, PARTS AND LABOR. OH AND I WAS TOLD THAT THIS PART IS BACK ORDERED. POWERTRAIN WARRANTY DOES NOT COVER THIS ISSUE AND MY 3 YEAR 36000 MILES EXPIRED. I WAS HAVING JERKING PROBLEMS WITH THE CAR AT ABOUT 36,000 MILES, I WAS TOLD THAT MY WARRANTY EXPIRED AND THAT I HAD A BAD BATTERY. *TR

Sep 16, 2013

POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

WHILE DRIVING WITH MY FAMILY (3 YR OLD , 6 MONTH OLD AND MY HUSBAND) THROTTLE SUDDEN STOPPED FUNCTIONING. WE WERE DRIVING ON THE FREEWAY WHEN THIS HAPPENED THE FIRST TIME AND WAS VERY SCARY AND DANGEROUS TO SUDDENLY LOSE SPEED. WHEN WE PULLED OVER AND RESTARTED THE CAR THE THROTTLE RESPONSE SEEMED BACK TO NORMAL. WE HAVE HAD THIS HAPPEN MULTIPLE TIMES A DAY ( AS THIS IS MY FAMILIES ONLY CAR) I AM NOW SCARED TO DRIVE WITH MY GIRLS IN THE CAR. *TR

Sep 12, 2013

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING ON INTERSTATE 71 AND THE CAR FELT AS IF IT WAS LOOSING POWER. THE WRENCH LIGHT CAME ON AND THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE VEHICLE OFF. I WAITED A MINUTE AND STARTED THE VEHICLE. IT STARTED AND I ACCELERATED AND I PULLED ONTO THE INTERSTATE. ABOUT A MILE DOWN THE ROAD THE SAME THING HAPPENED AND THE VEHICLE LOST POWER. I PULLED OVER, WAITED AND RESTARTED THE VEHICLE. I AGAIN PULLED ONTO THE INTERSTATE AND THE VEHICLE SEEMED TO BE OKAY TO DRIVE ALTHOUGH THE ENGINE LIGHT WAS STILL ON. I DROVE IT DIRECTLY TO JOHN NOLAN AUTO SERVICE. THEY CHECKED THE VEHICLE AND STATED THAT THE EEC. DIAG. P02111 STORED IN THE COMPUTER FOR THROTTLE BODY STUCK OPEN. THEY REMOVED AND REPLACED THE THROTTLE BODY ASSY AND RE-PROGRAMMED THE PCM.

Aug 29, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

WITHOUT WARNING, ENGINE STALLED ON HIGHWAY AT 60 MPH CAUSING RAPID DECELERATION. AFTER RESTART, CONTINUED INTERMITTENT STALLING WITHOUT WARNING CREATING A HAZARDOUS SITUATION. *TR

Aug 24, 2013

FUEL SYSTEM, GASOLINE,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

PULLED OUT INTO TRAFFIC AND MY CAR LOST ALL ACCELERATION AND BEGAN TO SHUDDER WHEN I GOT IT TO THE SHOULDER. TURNED IT OFF, AND BACK ON: NO ISSUE. LESS THAN 40 YARDS DOWN THE ROAD IT DID IT AGAIN. TOOK IT TO AUTO ZONE, THE ONLY CODE THAT CAME UP WAS THAT MY "FUEL DOOR STUCK OPEN". WHICH IS IMPOSSIBLE, BECAUSE IT CAME WITH A "RACING CAP" I.E NO TWIST-OFF CAP. DROVE FINE FOR TWO MONTHS, THEN CAME BACK SOMETHING AWFUL TO THE TUNE OF FREEWAY 75MPH TO ZERO, AT WHICH POINT IT WENT INTO "LIMP MODE" AND BARELY MADE IT HOME DUE TO NUMEROUS STALLS. JUST HAD TO REPLACE THIS DEFECTIVE THROTTLE BODY ON A 3-YEAR OLD CAR. RIDICULOUS FORD. ALSO, MY DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE OUT OF NOWHERE. *TR

Aug 21, 2013

STEERING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

WE HAD JUST BOUGHT OUR 2010 FORD FUSION 10 DAYS PRIOR TO THIS INCIDENT. I HAD JUST PICKED UP MY CHILDREN FROM SCHOOL AND WHEN I WAS LEAVING THE SCHOOL PARKING LOT I HAD TOO COME TO A COMPLETE STOP (WHICH IS ON A DOWNWARD SLOPE) WHEN TRYING TO ACCELERATE THE CAR LOST ALL POWER AND HAD SHUT OFF, I HAD NO CONTROL OF COURSE AND ROLLED RIGHT IN FRONT OF AN ONCOMING SCHOOL BUS THAT WAS IN OTHER LANE. THE BUS HAD TO COME TO A COMPLETE STOP TO AVOID HITTING US. IT CRANKED RIGHT BACK UP BUT SEEMED A LITTLE SLUGGISH. MY LITTLE GIRL WAS SCREAMING FOR ME TO TURN (WHICH I WAS TRYING BUT COULD DO NOTHING) SHE WAS VERY UPSET AND CRYING. IT NEVER SHOWED ANY SIGN OF PROBLEMS BEFORE HAND. I CONTACTED THE DEALER WE PURCHASED IT FROM AND THEY SAID THEY COULD DO NOTHING IT WAS NOT A FORD DEALER IT WAS USED WHEN WE BOUGHT IT WITH 50000 MILES. I CONTACTED A FORD DEALERSHIP AND THEY SAID UNLESS IT SHOWED A SIGN THEY COULD DO NOTHING I HAVE TRIED OTHER MECHANICS AND NOTHING. WE DID HAVE THROTTLE BODY CHECKED AND IT WAS FINE. WE HAVE HAD SEVERAL INCIDENTS OF IT SHUTTING OFF WITH NO WARNING AND IT IS A REGULAR BASIS IT SEEMS TO NOT WANT TO GO WHEN I PRESS THE ACCELERATOR.IT SEEMS SLOW TO RESPOND. THE SHUTTING OFF OF THE CAR ONLY SEEMS TO HAPPEN WHEN IM TRYING TO TAKE OFF FROM A STOPPED POSITION THEN IT WILL DIE RIGHT AFTER IT STARTS GOING. THIS MAKES ME VERY NERVOUS AND NOT WANT TO GO ANYWHERE. WE HAVEN'T HAD IT LONG SO WE CANT GET RID OF IT DUE TO THE NEGATIVE WE HAVE IN THE CAR AND CANT AFFORD HIGHER PMT. I WILL NEVER GO WITH FORD AGAIN NOT SAYING THAT ALL ARE LIKE THIS, BUT ONE BAD APPLE CAN SPOIL THEM ALL FOR ME. *TR

Aug 17, 2013

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING TO MY BROTHER-IN-LAW'S HOUSE MY CAR ABRUPTLY SHUT OFF NOT ALLOWING ME TO PUSH IN THE GAS AT ALL. THE RPMS WERE AT 1. I CAME TO A ROLLING STOP AND SHUT THE CAR OFF. I RESTARTED THE CAR AN DROVE 1/4 MILE FURTHER AND THE CAR DID THE SAME THING. LUCKILY MY HUSBAND WAS WITH ME AND FELT IT HAPPEN, HE WAS ABLE TO LIMP IT TO THE CLOSEST FORD DEALER WHERE THEY TOLD ME MY THROTTLE BODY NEEDED TO BE REPLACED AT A RIDICULOUS COST. MY EXTENDED WARRANTY DOES NOT COVER THIS AND AFTER READING ENDLESS THINGS ABOUT THROTTLE BODIES ON FORD VEHICLES THIS SEEMS TO BE A VERY COMMON PROBLEM. I AM SO VERY THANKFUL THAT MY CAR DIDN'T SHUT OFF ON THE INTERSTATE WITH MY CHILDREN IN THE CAR. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED. I DO NOT BELIEVE THAT THE ENDLESS NUMBER OF CUSTOMERS SHOULD HAVE TO PAY FOR SUCH A CRITICAL PART OF OUR VEHICLE TO HAVE TO BE REPLACED. IN MY OPINION A RECALL SHOULD BE IN PLACE BECAUSE WHAT IS HAPPENING IS NOT A SIMPLE PROBLEM, IT IS VERY DANGEROUS. *TR

Aug 12, 2013

ENGINE AND ENGINE COOLING,STRUCTURE

1 complaint

CAR STALLS WHILE DRIVING, MY HUSBAND THOUGHT IT WAS BAD GAS AND WE LET IT GO THEN IT STALLED AGAIN WHILE DRIVING 60MPH. I SEARCHED THE INTERNET AND IT SEEMS A LOT ARE DOING THAT, PARTS ON BACKORDER, THERE ARE SO MANY. WHAT DOES IT TAKE TO GET A RECALL. SOMEONE TO DIE.??????????? *TR

Aug 12, 2013

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

THROTTLE BODY SHORTED BATTERY AND CAUSED ENGINE TO STALL IN TRAFFIC. WHEN TRYING TO RESTART, ENGINE SPED UP FAST BECAME VERY DANGEROUS. FORD HAS THESE THROTTLE BODYS ON BACK ORDER... THAT'S SAD. PLS RECALL ASAP BEFORE SOMEONE LOSES THEIR LIFE. *TR

Jul 27, 2013

FUEL SYSTEM, GASOLINE,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE

1 complaint

I WAS VERY WORRIED WHEN MY CAR APPEARED TO JUST TURN OFF AS I WAS SLOWING DOWN FROM THE INTERSTATE. I THOUGHT IT WAS A FLUKE, BAD CONNECTION AND HOPED IT WOULD NEVER DO IT AGAIN. CAR DID START BACK UP WITH NO ISSUES, THAT DAY. UNFORTUNATELY, IT HAPPENED A LOT ON SATURDAY 7/20/13. I PARKED THE CAR AND NEVER DROVE IT SUNDAY. CALLED FORD FIRST THING MONDAY - 7/22/13 AND THEY WERE TOO BUSY TO HELP. I HAD TO TAKE MY CAR TO A NON DEALERSHIP AND THEY CONFIRMED IT WAS THE THROTTLE BODY. I HAD PREVIOUSLY RESEARCHED AND WROTE DOWN THE CODES THAT WOULD POSSIBLY COME UP. AS THE OTHER COMPANY STATED THIS IS A KNOWN ISSUE, I THANKFULLY HAVE AN EXTENDED WARRANTY TO COVER COST BUT I WAS ADVISED THAT THIS IS AROUND $1,000. FORD IS CHARGING ME MY DEDUCTIBLE FOR A KNOWN SAFELY ISSUE THAT HAS NOT BEEN RECALLED? WHY? WHEN? IM HOPING BY ADDING TO THE LIST WE CAN MAKE SURE THEY TAKE CARE OF THEIR CUSTOMERS BEFORE THEY ISSUE ARISES RATHER THAN AFTER WE ARE STUCK ON THE SIDE OF THE ROAD. I'VE BEEN WITHOUT A CAR FOR 2 DAYS AND NO CONCERN OF FORD. I NEED A RELIABLE CAR, AS IM STILL PAYING FOR IT. ALL OF THE ISSUES ARE EXACTLY FOLLOWING THESE ARTICLES - HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AND HTTP://WWW.FOXNEWS.COM/LEISURE/2013/02/25/FEDS-PROBE-725000-LIMP-FORD-MERCURY-VEHICLES-FOR-FAULT/ I'VE HAD HORRIBLE SERVICE FROM FORD AND WOULD PREFER A NON PARTISAN COMPANY TO FIX BUT I AM FORCED TO GO BACK TO THEM TO TAKE CAR OF ISSUE. *TR

Jul 23, 2013

VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION

1 complaint

THE CAR BEGAN TO STALL ON THE FREEWAY, SO I HAD TO DRIVE IT OFF THE FREEWAY AFTER IT HAD TURNED OFF TWICE. THE FIRST TIME, IT WENT OFF IN THE MIDDLE OF THE FREEWAY AS I LUCKILY VEERED TO THE SIDE AND NO ONE WAS HURT. I TOOK IT TO BE SERVICED. IT TURNS OUT THERE WAS A FAULTY THROTTLE CONTROL: THE THROTTLE ACTUATOR WAS STUCK CLOSED (P2111), AND ALSO WOULD GET STUCK OPEN (P2112). THIS MUST HAVE HAPPENED WHILE I WAS ON THE FREEWAY. THE AUTO SERVICE CENTER RAN THE TESTS AND TESTED MY VEHICLE AFTER REPLACING THAT THROTTLE ASSEMBLY AND NOW MY CAR RUNS BACK TO NORMAL. ALSO, MY REAR PARKING AID BACK UP TONE IS OUT OF ORDER. SOMETIMES IT JUST BEEPS CONSTANTLY AND THERE IS NOTHING BEHIND THE VEHICLE. IT SEEMS TO BE WORKING IN ORDER, BUT ONCE IN A WHILE IT DOES THAT. *TR

Jul 22, 2013

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER

1 complaint

WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

Jul 15, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

1 complaint

I WAS DRIVING IN HEAVY CITY TRAFFIC AT APPROXIMATELY 55 MILES PER HOUR, WHEN THE CAR SUDDENLY LOST ALL POWER. THE ENGINE FELT "DISCONNECTED" FROM THE TRANSMISSION. I COULD PUSH THE GAS PEDAL ALL I WANTED, BUT THERE WAS NO RESPONSE FROM THE ENGINE. THE CAR CONTINUED TO ROLL UNDER IT'S OWN MOMENTUM, BUT BECAUSE OF THE SUDDEN LOSS OF POWER, I WAS VERY NEARLY REAR-ENDED BY THE CAR BEHIND ME. I WAS IN THE LEFT LANE, AND BECAUSE I WAS COASTING DOWN TO A STOP QUICKLY, MY ONLY CHOICE WAS TO PULL INTO THE CENTER TURN LANE OF THE 5-LANE ROAD. TRAFFIC CONTINUED TO SPEED PAST ME AS I STOPPED IN THE CENTER LANE. AS I STOPPED, THE ENGINE RAN INCREDIBLY ROUGHLY. IT WAS STUMBLING AND MISSING LIKE IT WASN'T GETTING ENOUGH AIR. THERE WAS A YELLOW WRENCH ICON ON MY DASHBOARD, BUT NO "CHECK ENGINE LIGHT". I SHUT DOWN, WAITED A MINUTE, AND REFIRED THE CAR. THE CAR RAN PERFECTLY SMOOTHLY AFTER THAT. I DID SOME CHECKING, AND IT APPEARS TO BE A THROTTLE BODY PROBLEM. IT APPEARS TO BE VERY WIDESPREAD ON 2010 AND 2011 FORD'S. PLEASE MAKE THEM RECALL THIS. IT'S A HUGE SAFETY CONCERN. I'M LUCKY IT WAS JUST ME IN THE CAR, AND I KNEW WHAT TO DO. WHAT IF MY WIFE AND BABY WERE IN THE CAR, AND SHE WASN'T AS LUCKY? WHAT IF THE GUY BEHIND ME WASN'T AS QUICK ON HIS BRAKES?? *TR

Jun 27, 2013

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.

Apr 18, 2013

SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT THE ISSUE WAS. I WAS REFERRED TO THE DEALER FOR POSSIBLE FACTORY WARRANTY BRAKE CONDITION, STATING IT HAS TSB ON BRAKE BOOSTER SWITCH, BRAKE PEDAL LEVEL SWITCH PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER 3 TIMES AND THEY STATE THERE IS NOTHING WRONG WITH THE BRAKES, BUT WHEN DRIVING THE VEHICLE THE BRAKES ARE NOT OPERATING CORRECTLY. THE BRAKE PEDAL IS GOING DOWN TO THE FLOOR WHEN BRAKING IS NOT A NORMAL OPERATION, DRIVING THIS CAR IS DANGEROUS. THE BRAKES FEEL LIKE A SPONGE AND I FEAR ONE DAY THIS CAR IS NOT GOING TO STOP, AND I HAVE EXPLAINED THIS TO THE MECHANIC AT THE DEALERSHIP AS WELL AS THE MANAGER IN THE SERVICE DEPARTMENT. WELL MY FEAR ALMOST CAME TO LIGHT WHEN I HAD TO FLOOR THE BRAKES TO STOP THE CAR WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN TOLD BY THE DEALERSHIP THERE IS NOTHING THEY CAN DO BECAUSE THEIR IS NO RECALL ON THE BRAKES AND THERE IS NO SERVICE COMPLAINT FROM FORD. THE ONLY ACTION TAKEN BY THE DEALERSHIP WAS TO BLEED THE BRAKES, WHICH DID NOTHING TO SOLVE THE PROBLEM. AT THIS POINT I FEEL I HAVE NO RECOURSE BUT TO PARK THE CAR UNTIL I CAN GET ANOTHER VEHICLE, BECAUSE I AM AFRAID TO DRIVE IT. *TR

Apr 04, 2013

STEERING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR

Feb 26, 2013

STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,EQUIPMENT,TRACTION CONTROL SYSTEM

1 complaint

2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS.*SMD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.

Nov 06, 2012

STEERING,SUSPENSION,ELECTRICAL SYSTEM

1 complaint

I HAD NOT HAD ANY ISSUES WITH MY CAR, BUT I LEFT MY HOUSE TO DRIVE MY DAUGHTER TO TUMBLING WHICH WAS 7 MILES FROM MY HOUSE. I WAS ABOUT 3 MILES FROM MY HOME WHEN A WARNING SOUND AND THE LIGHTS ON MY DASHBOARD STATED CHECK POWER STEERING. I ASSUMED THAT I NEEDED POWER STEERING. I ARRIVED AT TUMBLING, PARKED FOR AN HOUR. WHEN I STARTED THE CAR A NEW MESSAGE WAS ON THE DASH STATING SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC. I PUT THE CAR IN REVERSE AND BACKED UP, BUT WHEN I TURNED THE STEERING WHEEL IT WAS LOCKED, I COULD BARELY MOVE THE WHEEL. I WAS BLOCKING THE TRAFFIC IN THE PARKING LOT AND HAD TO PULL FORWARD AND PARK. I TURNED THE CAR OFF AND ON AND RECEIVED THE SAME MESSAGE. THEREFORE I WAS STRANDED IN THE PARKING LOT. WE TOOK THE CAR TO A FORD SERVICE DEPT. THEY TOLD US THAT THIS IS AN ISSUE THAT THEY HAVE BEEN HAVING WITH FORD FUSIONS AS WELL AS OTHER FORDS BUT THERE WAS NO RECALL. I PAID FOR THEM TO PERFORM A DIAGNOSTIC TEST THE RESULTS WERE THAT THEY WOULD HAVE TO REPLACE THE STEERING PANEL FOR $1500 AND THE PART WAS ON BACK ORDER, BUT FIRST THEY RESET THE CODES, AND THE POWER STEERING WARNING WAS GONE THE CAR TEST DROVE AND DROVE HOME FINE. THE NEXT MORNING I LEFT TO TAKE MY DAUGHTERS TO SCHOOL AND THE SAME CYCLE OF EVENTS HAPPENED I WAS AFRAID TO TURN THE CAR OFF WHEN I DROPPED THEM OFF AT SCHOOL SO THAT I WOULD NOT BE STRANDED. I KEPT THE CAR ON AND DROVE THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE CAR PAID AGAIN FOR A TEST AND WAS TOLD THE SAME THING. I TOLD THEM TO REPAIR THE CAR. I CALLED FORD CO. AND THEY TOLD ME THAT THEY WERE NOT AWARE OF THIS ISSUE AND ALTHOUGH I SAW NUMEROUS COMPLAINTS ON THE INTERNET THEY WERE NOT TRUE. MEANWHILE MY CAR IS READY AND I HAVE TO COME UP WITH 1500 FOR AN ISSUE THAT FORD KNOWS THEY ARE HAVING PROBLEMS WITH. I AM AFRAID MY CAR WILL HAVE PROBLEMS AGAIN, THIS IS A SAFETY ISSUE WHEN IT COMES TO STEERING. *TR

Oct 23, 2012

AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS IN TRAFFIC AND NEITHER THE BRAKE PEDAL NOR THE ACCELERATOR PEDAL WAS DEPRESSED WHEN THE VEHICLE BEGAN TO ROLL FORWARD. IMMEDIATELY, THE VEHICLE ABNORMALLY ACCELERATED TO 35 MPH. THE CONTACT ATTEMPTED TO CONTROL THE UNINTENDED ACCELERATION BUT THE STEERING WHEEL AND THE BRAKES HAD BECOME OPERABLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT DID NOT RESTRAIN THE CONTACT PROPERLY. THE CONTACT SUSTAINED A FRACTURED TOE, A BRUISED STERNUM AND BRUISING TO THE FOREHEAD. THE POLICE REPORTED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. PRIOR TO THE CRASH, THE CONTACT NOTICED SLIGHT SURGING AND HAD TAKEN TO THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECALIBRATED THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Sep 24, 2012

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

I STOPPED THE CAR TO CLOSE THE GAS FILL LID, ENGINE RUNNING, WENT TO GET BACK IN AND ALL DOORS WERE LOCKED, THEY LOCKED THEMSELVES. IT WAS OVER 90 DEGREES OUT, LUCKY I HAD MY CELL PHONE TO CALL MY WIFE TO BRING HER KEYS SO I COULD GET BACK IN. IF MY GRANDKIDS HAD BEEN THE CAR, IT COULD HAVE BEEN A SCARY PROBLEM. *TR

Aug 04, 2012

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!! *TR

Jul 24, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN,TRACTION CONTROL SYSTEM

1 complaint

WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!! *TR

Jul 20, 2012

WHEELS,SERVICE BRAKES,ENGINE

1 complaint

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

May 22, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY

1 complaint

I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

Feb 07, 2012

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB

Feb 04, 2012

TIRES,WHEELS

1 complaint

I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR

Feb 01, 2012

POWER TRAIN,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12

Dec 09, 2011

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!

Dec 05, 2011

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR

Dec 02, 2011

POWER TRAIN,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE HAVING AN OIL CHANGE THE MECHANIC NOTICED THE FRONT RIGHT AXLE NUT HAD COME LOOSE. THE CONTACT SPOKE TO THE DEALER WHO STATED THERE WAS NOTHING THEY COULD DO SINCE THE WARRANTY HAD EXPIRED. THE DEALER INSTALLED A NEW AXLE NUT. THE CONTACT STATED THAT WAS A MANUFACTURERS DEFECT THAT COULD CAUSE THE TIRE TO DISCONNECT FROM THE VEHICLE AND CAUSE A CRASH. THE FAILURE MILEAGE 37,571. UPDATED 10/14/11 *BF UPDATED 11/02/11

Sep 30, 2011

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

JUST STARTING OFF FROM A TRAFFIC LIGHT THE CAR STARTED TO STALL. THE CAR WAS TOWED TO MONTROSE FORD WHERE THEY DETERMINED A PART IN THE TRANSMISSION FAILED. THE PART WAS ORDERED AND REPLACED A FEW DAYS LATER. ON THE 16TH OF SEPTEMBER WHILE DRIVING THE BRAKES FAILED. THE CAR WAS TAKEN TO GANLEY FORD ON THE 19TH OF SEPT. THEY INITIALLY DETERMINED IT WAS A TRANSMISSION PROBLEM, EXACTLY THE SAME PROBLEM THAT WAS REPAIRED IN AUGUST. ON THE 21ST OF SEPT. THE MAINTENANCE PEOPLE DROVE THE CAR WITH A COMPUTER CONNECTED TO ANALYZE WHAT WAS HAPPENING BUT FOUND NOTHING WRONG. NOW THEY SAY THE PROBLEM IS HYDRAULIC RELATED BUT WILL NEED TO KEEP THE CAR FOR AT LEAST 30 DAYS TO SOLVE THE PROBLEM. AT THIS TIME THEY HAVE NO IDEA WHAT IS REALLY WRONG. INSIDE THE CAR IS AN INTERMITTENT NOISE. IT CAN ONLY BE HEARD WHEN JUST STARTING OUT OR AT VERY SLOW SPEEDS. GANLEY FORD HAS NO IDEA WHERE THIS NOISE IS COMING FROM. *TR

Sep 23, 2011

TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD STOP ACCELERATING. IN ORDER TO CORRECT THE FAILURE, THE CONTACT WOULD STOP THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TRACTION CONTROL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.

Sep 20, 2011

LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

2010 FORD FUSION PURCHASED IN DECEMBER 2010 CONTINUES TO HAVE THE HOOD RELEASED WHEN DRIVING. THE VEHICLE HAS BEEN TAKEN BACK TO PAULI FORD MANY TIMES SINCE I OWNED THE CAR.....WITHOUT SUCCESS IN FIXING THE PROBLEM, I HAVE INFORMED PAULI FORD/ST. JOHNS MICHIGAN AND ALSO FORD MOTOR CO. OF THE PROBLEM AND THAT MY CONCERN IS THAT WHILE DRIVING AN ACCIDENT MAY OCCUR. THE LAST DATE THE HOOD OPENED IS BELOW BUT THE PROBLEM HAS CONTINUED SINCE THE VEHICLE WAS OWNED. *TR

Aug 29, 2011

POWER TRAIN,TIRES

1 complaint

FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED. *TR

Aug 25, 2011

FUEL SYSTEM, OTHER

1 complaint

1. ENGINE CHECK LIGHT AND TELLTALE "WRENCH" LIGHT ILLUMINATE. WHILE DRIVING IN HOT WHETHER THE ABOVE OCCURRED 5 TIMES IN A 54 MILE TRIP. ONCE ILLUMINATED, THE CAR HAS NO THROTTLE RESPONSE AND IDLES AT 1000 RPM (LIMP MODE AS DESCRIBED BY FORD). THE 'LIMP MODE' DOES NOT PROVIDE ENOUGH POWER TO PULL OVER AND STOP SAFELY OUT OF TRAFFIC. IN ODOR TO HAVE THE EPROM RESET, THE OPERATOR MUST PLACE THE CAR IN PARK; TURN OFF THE ENGINE FOR APPROX. 2 MINUTES. I FOUND THAT TURNING OFF THE AC, THEREBY REDUCING THE AMBIENT TEMPERATURE IN THE ENGINE COMPARTMENT, THAT THE CONDITION RESOLVED ITSELF LONG ENOUGH TO DELIVER THE CAR TO THE DEALERSHIP FOR DIAGNOSTICS. DEALERSHIP FOUND THAT THE 'THROTTLE BODY" UNIT WAS FAULTY. INITIALLY, I WAS INFORMED THAT THIS WOULD BE COVERED BY WARRANTY. NOW FORD HAS CHANGED THE STATED 'COVERED UNDER WARRANTY" STATEMENT. SUBSEQUENTLY, THE 'THROTTLE BODY' UNITS ARE ON BACK ORDER FOR 10-12 DAYS. SOUNDS LIKE THIS OCCURRING FREQUENTLY TO "THROTTLE BODIES" WITH NO STOCK AND BACK ORDERED. BOTTOM LINE FORD MAY NEED TO INVESTIGATE AND PREPARE FOR A RECALL. *TR

Jul 13, 2011

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP THE VEHICLE. SHE CALLED ME. I TOLD HER TO CALL THE DEALERSHIP. SHE LEFT THE VEHICLE RUNNING THINKING THAT PERHAPS AS IT WARMED UP IT WOULD WORK AND TESTED IT SEVERAL TIMES OVER AN HOUR'S TIME IN THE DRIVEWAY. SHE PULLED OUT THE CAR'S MANUAL TO SEE IF THERE WAS ANYTHING LISTED REGARDING THE BRAKE FAILURE. SHE READ IN ANOTHER PART OF THE MANUAL ABOUT RESETTING THE CAR'S COMPUTER BY SHUTTING OFF THE ENGINE. WHEN SHE RESTARTED THE VEHICLE, THE DASH LIGHTS WENT OUT AND BRAKES RETURNED TO NORMAL. THE DEALER SAID THEY "NEVER HEARD OF THIS PROBLEM" AND SAID THE EARLIEST THEY COULD SEE THE VEHICLE WAS 5 DAYS LATER. WE DROPPED THE VEHICLE OFF THE NIGHT BEFORE WITH A DESCRIPTION OF WHAT WAS EXPERIENCED. THE DEALER SAID THEY "COULD NOT VERIFY THE CONCERN" AND FORD DOES NOT PROVIDE ANY GUIDANCE REGARDING THE ISSUE. I WAS ABLE TO FIND QUITE OF FEW INSTANCES BY SIMPLY DOING A "GOOGLE" SEARCH INCLUDING A VIDEO BY 'CONSUMER REPORTS' WHO EXPERIENCED THE EXACT SAME PROBLEM. FORD ASSURED THEM IT WAS A 'SOFTWARE' ISSUE AND CLAIMED THAT ALL 2010 FUSION HYBRID OWNERS WOULD BE NOTIFIED TO HAVE THE SOFTWARE UPDATED. MY CAR WAS A NEWER MODEL 2010 AND APPARENTLY NOT UNDER THIS NOTIFICATION SINCE WE DID NOT RECEIVE ANYTHING FROM FORD. THE 'FORD CUSTOMER CARE' SUGGESTED TAKING THE VEHICLE TO ANOTHER DEALER FOR SERVICE WHO SAID, "THERE IS NOTHING WE CAN DO."

Mar 04, 2011

ENGINE AND ENGINE COOLING,EQUIPMENT

1 complaint

I HAVE A 2010 FORD FUSION I BOUGHT IT BRAND NEW IN JULY 2010, ALREADY I HAVE HAD TO REPLACE THE RADIATOR IT WAS NOT COVERED UNDER THE MANUFAC WARRANTY. THERE IS SLOTS IN THE GRILL OF THE CAR PRETTY BIG THEY TOLD ME A ROCK MUST OF WENT THRU THERE WHEN I WAS DRIVING AND MADE THE HOLE IN THE RADIATOR MY INSURANCE HAD TO PAY AND I PAID MY 300 DEDUCTIBLE . FOR A COUPLE WEEKS PRIOR TO THAT I HEARD A GURGLING SOUND UNDER THE DASH BOARD. GOOD THING I WENT TO THE DEALER THE DAY I DID BECAUSE THE HEAT WAS BLOWING COLD AIR. MY RADIATOR WAS BONE DRY AND THE NOISE UNDER THE DASH WAS REAL LOUD AT THIS POINT . WELL ANYWAY I WENT TO PICK THE CAR UP AND THEY SAID IT WAS FIXED BUT I HEARD THE GURGLING SOUND STILL UNDER THE DASH {NEAR THE GLOVE COMP} I DON'T KNOW WHAT THEY DID{THE GUY TRIED TO TELL ME IT WAS NORMAL AT FIRST UNTIL HE HEARD THE NOISE HIMSELF} WELL ANYWAY HE BROUGHT IT BACK INTO THE SERVICE DEPT QUIRK CHEVROLET IN QUINCY MASS AND THEY FIXED THE PROBLEM. BUT WHAT I AM GETTING AT IS I THINK THERE IS A HUGE DEFECT IN THE SLATS IN THE GRILL THAT IT WOULD ALLOW ANYTHING IN TO HURT THE RADIATOR I HAVE OWNED MANY CARS IN MY LIFE AND THIS HAS NEVER HAPPENED TO ME BEFORE. ALSO THE DOOR HANDLE IS FALLING OFF ALREADY ON THE DRIVERS] INSIDE] DOOR. *TR

Feb 19, 2011

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

FORD FUSION 2010 S - WHEN THE BRAKE WAS DEPRESSED THE CAR ACCELERATED UNTIL I DEPRESSED A SECOND TIME MUCH HARDER. THE CONSUMER FIRST BEGAN TO NOTICE THE VEHICLE WOULD INTERMITTENTLY NOT START IN AUGUST. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER INSISTED THERE WAS A PROBLEM AND EVENTUALLY, THEY FOUND A TECHNICAL SERVICE BULLETIN THAT ADDRESSED THE ISSUE. THE PROBLEM WAS ATTRIBUTED TO RADIO FREQUENCY INTERMITTENTLY CORRUPTING THE CRANKSHAFT POSITION SENSOR AND A NEW GROUND STRIP WAS INSTALLED. THE PROBLEM SEEMED TO BE RECTIFIED. THE WEATHER STRIPPING SURROUNDING THE REAR WINDOW WAS LOOSE, THERE WAS LOOSE METAL AROUND THE PASSENGER REAR WHEEL. *JB

Mar 07, 2010

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC

1 complaint

WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS. *TR

Feb 24, 2010

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURRENT MILEAGE IS 5300 MILES. I'M SORRY BUT I'VE BOUGHT FORD FOR THE LAST 15 YEARS & THIS IS PROBABLY THE WORST QUALITY I'VE SEEN IN FORD CARS. *TR

Feb 22, 2010

STRUCTURE,ELECTRICAL SYSTEM

1 complaint

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER DUE TO THE REFLECTION OF THE SUNLIGHT GLARE THROUGH THE TINTED WINDOWS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM EXPERIENCED WAS A MANUFACTURER DESIGN. THE MANUFACTURER WAS NOTIFIED AND THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 300. *CN UPDATED 02/19/10

Jan 15, 2010

2010 FORD Fusion Problems & Complaints

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