247
Complaints Reported

Complaints by Component

ENGINE
117 complaints
On 08/15/2025 I started the vehicle and heard a ticking noise that lasted for 3 seconds and stopped. The same noise happened when I would start the car in the mornings. It never lasted more than 3 seconds and I wasn't too sure what the noise was. There was no engine lights that came on so I wasnt too worried about it. On 8/21/2025 my husband went to the store and when he came back the car shut off while backing into the driveway. He said it made a weird noise and just shut off. We tested the battery but it was still charged. We brought it to our mechanic and he called us 15 mins later saying he found metal shavings on the oil filter and the engine had seized. He recommended going to the dealer, which is 90 miles away. Around the 15th we had received the warranty extension for 15 years/150,000 miles from Hyundai talking about a knocking sound that can lead to engine seizure. So I called the dealer and they said to bring it in. We got the car towed to the dealer on 8/26/2025. On 09/04/2025 they called to let us know that they ran the test on the engine but Hyundai was not going to help due to the car having 176,000 miles. They agreed the engine seized due to rod failure but wasn't going to offer Goodwill assistance, even with the service history we submitted from our carfax that showed regular scheduled maintenance recorda. We bought the car on 03/08/2025 when it was at 170,000 miles. I knew about the other open recalls and had them fixed on 06/12/2025 ( after being delayed from the dealer for 2 months because they couldn't get the parts for the auxiliary canister). Luckily the car died in the driveway and not in the middle of traffic. Hyundai has known about their Lambda engines having this issue and the KDSS recall was not available for this car which could have triggered a lifetime warranty on the engine. I barely had the car for 5 months.
Nov 09, 2025
015 Santa Fe Ultimate. 134,000 miles. Original owner. All maintenance done per manual. Wife on hwy 2 hrs. Started loud engine knocking noise. No warning whatsiever.Pulled off closet exit. Stalled.Restarted.Pulled into gas station. Trusted mechanic inspected. Stated not to drive. He had identical vehicle at shop,identical problem.110,000 miles. Needs new engine.Noticed on fbook Forum,"Hyundai Engine Problems". Alot of similar complaints posted. Hyundai not warranting over 100,000 miles. This could have been much worse if it had been at night,in a rural area. Shocked has not been a recall!
Jul 24, 2025
Time Belt problem. Check engine, yellow.
May 10, 2025
Crash: 1
At 110K miles my Sante Fe Sport began burning increasing amounts of oil. My mechanic says he does not know why it is burning oil. Today it has 134171K miles on it. It has been burning a quart or more of oil weekly. I drive about 200 miles per week.
Oct 31, 2024
My car burns a lot of oil. The Hyundai dealership service center ran a controlled test and validated that my car burned a quart of oil in 1000 miles. This is not normal. It turns out that there are a lot of Hyundai owners with the exact same problem. It seems there are bad piston rings.
Oct 18, 2024
+ 112 more complaints for this component
UNKNOWN OR OTHER
14 complaints
The driver's door is stuck, it cannot be opened.
Dec 31, 2024
While driving, there was a very loud pop, following by the sound of glass shattering. I was unable to tell which window was broken since it was dark outside (early morning before sunrise), but I could hear wind coming into the car. I pulled over and inspected my car, and that is when I noticed that the middle portion of the panoramic sunroof was completely shattered. Fortunately, the inside cover was closed, otherwise the glass would have fallen on top of my head & covered me in broken glass from the sunroof, as well as the front and rear seat passengers. I am grateful that my children were not in the car with me when this occurred. My safety was at risk 1), due to the loud pop/explosion sound which startled me & caused me to swerve while driving. 2) the shattered glass falling from the sunroof onto my head and the rest of my person, as well as any passengers, could have caused serious injury especially if glass had fallen into the eye of anyone inside of the vehicle, especially the driver. This could have endangered others by causing me to collide with another motorist on the roadway. Prior to the shattered sunroof, there were no warning signs to indicate anything like this would happen. No warning lamps, no visible defects, issues, or other symptoms of failure were present before this occurred. The issue of exploding sunroofs has been a well-known issue with Hyundai vehicles with panoramic sunroofs and resulted in a recall for some models of Hyundai. I contacted a local dealership after my incident, and he was aware of the unexpected shattering of the sunroofs, but advised that my vehicle was out of warranty, and that my model year was not included in the recall group, and therefore it was not covered for the incident. There are many online forums that discuss this issue for various Hyundai vehicles in the USA & Canada, including class action lawsuits regarding the issue. Photos taken of the damage for insurance claim. Stress marks seen in photos.
May 15, 2024
Hello. My sunroof glass was shattered while I was driving with a large boom sound. My vehicle has a total mileage of less than 70000 miles an it was under extended warranty. Hyundai refused to bear the repair cost.
Apr 24, 2023
Was driving and it just quit with smell from under hood
Aug 29, 2022
Summer of 2020,my engine needed to be replaced for an unknown reason, that work was done at the Herb Chambers Hyundai service department. On 4/22/2022 my car hesitated to start, it did start, I traveled about 12 miles and my engine light came on. I traveled about 3 more miles and then my car stalled in the middle of the highway, I headed to the breakdown lane very quickly. As soon as I put the car in park, the car started to smoke, I ran down the highway on foot, called 911, I turned around and my car was engulfed in flames. This whole incident went awry very quickly, about 5 minutes. I am writing in as I was offered $16000.00 as a settlement for my vehicle and all losses from Hyundai. My insurance company is offering about $1500.00 more than Hyundai. Hyundai is not even performing an inspection which was not what they communicated initially. I was told an inspection needed to be done prior to any settlement decision. Their is a known recall, I understand, recall #205, which I had not yet been notified of. I want to reiterate that no inspection on Hyundai's part was done to confirm damage/recall issue. At this point I do not have a vehicle and not in a position to buy a new car.
Apr 29, 2022
Fire: 1
+ 9 more complaints for this component
POWER TRAIN,ENGINE
11 complaints
The 3.3 liter V6 GDI engine failed while driving at approximately 136000 miles. Heard a ticking noise start shortly after leaving home, and had hesitation and shaking upon acceleration from a stop sign, but saw no warning lamps. Went around the block back home to find out the ticking noise was under the hood. Motor oil was almost 3 quarts low, but only 2/3's of the way through the service interval. Checked for leaking, saw none dripping, but did see oil on the under of the rear differential. I then let the car run for minute or so in the garage and looked for leaks. I saw no active leaking and ticking was quieter, so I drove to a close gas station to get a little gas and test drive, still no warning lights. On the way back, about a mile from home, the engine light came on, despite the ticking sound being gone. Within a quarter mile, at the next stop sign, I let off the brake to accelerate and the car started rolling backwards, causing the vehicle approaching from behind to swerve into the turn lane. The vehicle was no longer running, and wouldn't restart. Towed to local mechanic and was told 2 days ago the engine was seized, and replacement was needed. I have not contacted any dealership or the manufacturer, as I the second owner and do not have a warranty. However I have spent the last 2 days reading seemingly 1000s of articles and forum posts related to this engine, whether it be in a Hyundai or a Kia. Several of the articles I have read about this 3.3 liter GDI Lambda -II engine and it's horror stories, referenced this nhtsa site as a place where complaints can be made, so here I am. Many articles describe the same problem.. hesitation... ticking.. sudden mysterious oil loss... little, if any warning... complete failure while driving, putting safety at risk. With the problem with engine so blatantly rampant, it is my fear that after I scrap this vehicle, there will be a recall. Over the phone quotes, and online pricing have ranged from $7500-20000 for repair.
Aug 01, 2024
During routine vehicle operation when entering an interstate highway, , the vehicle developed a loud knocking sound from engine bay along with high RPM abnormal shifting. Vehicle was stopped as soon as possible in the safety lane when it stalled and shut off. No warning lights were present during the time of failure. Vehicle was towed to home of residence.
May 27, 2024
engine replacement can be avoided you should use fuel injector cleaner every 3000 miles, sediment clogs injectors, and pistons which fuel leaks into oil pan, causing oil/fuel mixture to burn, creating overheating, which leads to oil burning, and eventually engine seizing. If you use fuel injector cleaner every 3000 miles this will prevent needing to replace motor.
Mar 26, 2024
Engine light coded 1326 on July 28, 2023. Car engine was replaced Aug- September 20, 2023. September 27 the engine light coded 0263. October 4 the engine light coded 0263. October 5 the engine light coded 0263 October 13 the engine light coded 0263.
Oct 13, 2023
1. Tranny went out at 115,00 miles. 02/22. Replaced $2400.00. 2. Engine went out, 125,000. 10/22. Yet to be fixed. MANY 2.4L HAVE DONE THIS.
Oct 15, 2022
+ 6 more complaints for this component
SERVICE BRAKES
10 complaints
The contact owns a 2015 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was notified and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mar 21, 2024
The contact owned a 2015 Hyundai Santa Fe. The contact stated while driving 25 mph, when he lost control of the vehicle and multiple warning lights were illuminated. The contact stated while attempting to park on the side of the road, he saw smoke entering the AC vents. The contact and his son (front passenger) were able to exit the vehicle before it exploded. The contact stated the fire was located in the front of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire, but was unaware if a fire report was filed. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to a towing yard. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The contact stated two days after the incident, he received notification of NHTSA Campaign Number: 21V303000 (SERVICE BRAKES, HYDRAULIC) and associated the failure with this recall. The failure mileage was approximately 117,000.
Aug 23, 2021
Fire: 1
Leak which may cause a fire. This is second recall for same problem. I feel unsafe while driving. They say if ABS light comes on to stop immediately. Unable to park in my garage or close to the house. No incidents as of now. I do not understand why this is taking so long and we are expected to drive an unsafe vehicle. Value of car has also dropped.
Jun 15, 2021
RECALL 194 IS RELATED TO POTENTIAL ELECTRICAL FIRE. THIS RECALL HAS BEEN OUT SINCE 9/2020 AND YET NO DEALERSHIP HAS PARTS TO FIX THE PROBLEM. I HAVE CALL AT LEAST 3 TIMES AND GET TOLD "PARTS ARE NOT AVAILABLE". LAT CALL IS THE DATE BELOW.
Feb 12, 2021
RECEIVED RECALL NOTICE; TOLD TO PARK CAR OUTSIDE AS IT COULD CATCH FINE. TOOK CAR TO DEALERSHIP TO HAVE IT REPAIRED. WAS TOLD DIAGNOSTIC SHOW ABS MODULE WAS NOT LEAKING, THEREFORE NO REPAIR NEEDED ALTHOUGH THEY COULDN'T GUARANTEE IT WOULDN'T LEAK IN THE FUTURE. CALLED HYUNDAI CORPORATE (LISTENED TO CAMPAIGN 953) DETAILING THAT AN ELECTRONIC UPDATE WAS INSTALLED WHICH IF THE LEAK OCCURS, THE CAR WOULD BE PLACED IN A MODE THAT WOULD NOT ALLOW IT TO BE DRIVEN FAST AND TO IMMEDIATELY GO TO HYUNDAI DEALERSHIP. I WANT MY CAR REPAIRED AND PART REPLACED. THIS ELECTRONIC UPDATE DOES NOT DO THAT ... IF THE CORPORATION KNOWS THE PART IS FAULTY THEY SHOULD REPLACE ALL, NOT JUST THOSE THAT TEST BAD AT THE TIME OF THE CHECK. WAS GIVEN NO OTHER RECOURSE.
Jan 18, 2021
+ 5 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed flames originating near the firewall. The contact was able to extinguish the flames himself with a fire extinguisher. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 126,000.
Mar 12, 2024
Fire: 1
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO CIOCCA HYUNDAI OF WILLIAMSPORT (202 LYCOMING MALL DR, MUNCY, PA 17756; (570) 567-2000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Dec 09, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. GREENWAY HYUNDAI OF ATHENS (4160 ATLANTA HWY, ATHENS, GA 30606, (706) 612-9500) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Nov 10, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 29, 2020
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477, (708) 444-7100) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 26, 2020
+ 2 more complaints for this component
AIR BAGS
7 complaints
Passenger airbag light flashes in the instrument panel, while passenger airbag indicator shows Off in amber color when a person is seated in the passenger seat.
Sep 13, 2021
TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 5 MPH, WHEN ANOTHER VEHICLE IMPACTED THE FRONT PASSENGER WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. NO AIRBAGS DEPLOYED. THE CONTACT SUSTAINED A FRACTURED LEFT WRIST AND RIGHT SHOULDER SPRAIN AND DID NOT SEEK MEDICAL ATTENTION AT THE MOMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE, THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,400. *DT
Apr 20, 2021
Crash: 1
Injuries: 1
WHILE EXITING THE HIGHWAY AT A RATE OF 20MPH ON A DECLINE, WE BEGAN TO SLIDE IN THE SNOW, AS WE SLID I BEGAN PUMPING THE BRAKES TO SLOW US DOWN BUT THE HILL MADE US GAIN SPEED EVEN THOUGH THE WHEELS WERE NOT SPINNING. AFTER SLIDING DOWN HILL FOR CLOSE TO 100 YARDS, WE MADE IMPACT WITH ANOTHER VEHICLE DRIVING THROUGH THE INTERSECTION. THE FRONT OF MY VEHICLE MADE DIRECT IMPACT WITH THE SIDE OF THE MINIVAN. IMPACT WAS HARD ENOUGH FOR THE FRONT BUMPER OF MY VEHICLE TO BE COMPLETELY RIPPED OFF, MY RADIATOR CRACKED, THE MINIVAN IS TOTALED AND ALL THE AIRBAGS WENT OFF IN THE MINIVAN, BUT MY AIRBAGS NEVER DID RESULTING IN MY CHIPPING MY TEETH ON THE STEERING WHEEL, AGGRAVATING A FRACTURED WRIST, HURTING MY RIBS, AS WELL AS MY PASSENGER HITTING THEIR HEAD HARD ENOUGH TO GIVE THEM A PHYSICIAN DIAGNOSED CONCUSSION PUTTING THEM OUT OF WORK FOR 2 DAYS AND GIVING HER WHIPLASH. WE PURCHASED THE VEHICLE BECAUSE OF THE SAFETY STANDARDS AND REPUTATION OF HYUNDAI WITH THE PLAN TO BE HAVING CHILDREN, WE ARE FORTUNATE THAT WE HAVE NOT HAD CHILDREN YET.
Dec 05, 2019
Crash: 1
Injuries: 2
BOUGHT BRAD NEW 2015 HYUNDAI SANTA FE IN 2015. DEALER SOLD ME ON SAFETY. I THINK IT WAS 8 TO 10 AIRBAGS. GOT IN ACCIDENT AND NOT ONE DEPLOYED. HIT SOLID POLE GOING ABOUT 35 TO 40. CAR TOTALLED NO AIRBAGS DEPLOYED. MADE COMPLAINT TO HYUNDAI AND NO RESPONSE.
Apr 25, 2019
Crash: 1
Injuries: 1
AIR BAG WARNING LIGHT ON DASH STAYS LIT. CAR SCANNED AT DEALER. SHOWS AIR BAG CONTROL MODULE DEFECTIVE. TOLD AIR BAGS NON FUNCTIONING. CAR IS AT DEALER NOW. OTHER WARNING LIGHTS ACTIVATED AT SAME TIME (TRACTION CONTROL AND DOWN HILL BRAKE). CAR WAS BEING DRIVEN WHEN ERROR LIGHTS ACTIVATED.WAITING ON CALL BACK FROM HYUNDAI.
Nov 27, 2018
+ 2 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
Engine has goes on out at 99000 miles has seized up .
Jun 18, 2024
Driving on a busy, 4-lane street, approaching intersection with larger road (ref: speed limits 40 & 50, respectively). Vehicle suddenly, without warning (normal temp gauge, oil pressure, etc.; check engine light off) lost all ability to accelerate. Narrowly avoided being rear-ended as a car attempted to accelerate while changing lanes. Moving with urgency (2 babies in car-seats at rear, wife at passenger, busy road with some blind spots), I put hazards on, shut the engine off, restarted, and attempted to drive. No response, still no CEL indication. 2nd attempt, shut engine off, restarted, this time shifted to low gear. Able to accelerate up to ~5-10mph and signaling to approaching vehicles with arms through window, we were able to get to a parking lot and called a tow truck. Scary situation to have zero acceleration suddenly with babies in the back on a busy street with blind spots. Towed to a certified Hyundai dealership. Been >5 months now, never received formal diagnosis (however, rec'd quote to replace the engine ILO written cause of failure--odd). Rec'd pics of the engine, told by non-technical service liaison issue was "head got stuck open, during combustion cycle, engine was burned up". This presents identical to previous Hyundai recall RE: failing connecting rod bearing(s) & oil consumption. Upon inspection, motor oil presented: (1) low & (2) copper tinted + fine silver-colored metal shavings--indicative of issue for which Hyundai Theta engine was recalled. Dealer ultimately said Hyundai would not cover and engine failure was due to improper maintenance schedule (I changed oil regularly). This is not an indictment, but resistance to formalized written diagnosis, the evidence in the engine, Hyundai & dealers refusal to cover, and life & history of vehicle (well maintained, 63K miles)--all lead me to suspect Hyundai USA is attempting to sidestep manufacturer responsibility to recall. Similar reports found--compiled a list >100 in one session.
Dec 19, 2022
Engine replaced during recall 10 months prior. New fuel line on new engine begins leaking fuel onto exhaust vehicle smoking no warning lights or indicators
Sep 20, 2022
WHEN DRIVING ON THE HIGHWAY 65MPH AFTER 15 MIN THERE IS A BURNING RUBBER SMELL, THE OIL IS LOW EVEN THOUGH I CHANGED IT 3 WEEKS AGO, IT IS CONSUMING TWICE AS MUCH GAS AS BEFORE. I CALLED A CERTIFIED HYUNDAI DEALER AND THEY HAVE NO AVAILABILITY, I HAVE A SAFTEY CONCERN BECAUSE ENGINE FIRES CAN HAPPEN. NOT SURE IF THIS IS RELATED TO ABS RECALL
Mar 15, 2021
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I CHECKED THE OIL LEVEL AND OTHER FLUIDS. THE OIL WAS VERY LOW. I PUT IN A FEW QUARTS OF OIL IMMEDIATELY AND TOOK THE VEHICLE TO GET AN OIL CHANGE PROFESSIONALLY SHORTLY AFTER. I NOTICED THE ENGINE WITH HESITATE AND IDLING BECAME ROUGH. AT THE SAME TIME, THE FUEL MILES PER GALLON DECREASED DRASTICALLY.
Jun 23, 2018
+ 1 more complaint for this component
ELECTRICAL SYSTEM
5 complaints
I have a 2015 Hyundai Santa Fe sport and been having electrical issues at the fuse box
Oct 07, 2023
My vehicle was taken from my residence due to the individual being able to take apart my steering wheel column and starting my vehicle. This is very alarming to know that my vehicle can be stolen anytime with this trick that is being shown all over social media and the news channels.
Mar 28, 2023
The sunroof screen will not close therefor is no protection if the sunroof were to shatter. The problem has been confirmed by the dealer. It is not covered by the warranty. There were no warnings prior to the incident. I have tried to close it regularly and it still won’t close.
May 26, 2021
IN JANUARY MY ALTERNATOR FAILED. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE BAD PART. TWO DAYS LATER THAT PART FAILED AND TOOK IT BACK TO THE DEALERSHIP AND THEY SWAPPED THE PART AGAIN FREE OF CHARGE. ON FRIDAY SEPT 6TH MY ALTERNATOR FAILED AGAIN AND DESTROYED THE IN-LINE FUSE AND KILLED THE BATTERY. ONCE ITS FIXED IT WILL BE MY 4TH ALTERNATOR IN LESS THAN 80K MILES. ALL OF THE TIMES THAT THIS PART FAILED IT WAS WHILE ON THE HIGHWAY.
Sep 10, 2019
BLIND SPOT DETECTOR TURNS OFF WHILE DRIVING. THIS HAS HAPPENED 4 TIMES ,WE PURCHASED THIS VEHICLE NEW 10 MONTHS AGO.
Jul 15, 2016
STRUCTURE
5 complaints
PANORAMIC SUNROOF EXPLODED OVER MY HEAD WHILE I WAS DRIVING, JUST STARTING TO MERGE ON THE FREEWAY.
Feb 01, 2021
FOLLOWING WARRANTY WORK ON DEFECTIVE DOOR LOCKS, THE REAR TAILGATE OPENS ELECTRONICALLY BUT OFTENTIMES WILL CLOSE IMMEDIATELY ON YOU. IT IS INCONSISTENT, SOMETIMES IT OCCURS TWICE IN A ROW AND SOMETIMES IT IS EVERY THIRD OPENING. IT HAS COME DOWN ON MY HEAD AND THAT OF MY WIFE. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF AND HAPPENS WHEN USING THE INTERIOR BUTTON, THE BUTTON ON THE KEY FOB AND THE BUTTON ON THE TAILGATE HANDLE.
Jan 09, 2020
WE HAVE BEEN WARNED THAT THE HOOD MAY BLOW OFF INTO THE WINDSHEILD WHILE TRAVELING DOWN THE HIGHWAY. SAID THEY HAVE A FIX BUT IT HAS BEEN A COUPLE OF MONTHS BEFORE THEY SAY THEY HAVE A PART TO FIX IT. WE ARE AFRAID TO DRIVE THIS CAR AT THIS POINT
Dec 18, 2017
I RECEIVED RECALL FOR SECONDARY HOOD LATCH WHICH CAN CAUSE HOOD TO REMAIN OPEN AND OBSCURE DRIVER VISION. I SCHEDULED APPOINTMENT WITH RICK CASE HYUNDAI. WHEN I GOT THERE, I WAS TOLD PART WAS NOT IN STOCK AND THEY COULD NOT RESCHEDULE BECAUSE THEY WEREN'T SURE WHEN THEY COULD GET PART. I CALLED POTAMKIN HYUNDAI AND HAD TO LEAVE A MESSAGE BECAUSE THEY DID NOT ANSWER THEIR SERVICE PHONE. I AM FILING COMPLAINT IN CASE SOMETHING HAPPENS, HYUNDAI CAN BE HELD LIABLE FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER.
Aug 08, 2017
I RECEIVED A RECALL FROM YOU REGARDING THE SECONDARY LATCH ON THE HOOD RELEASE. I CALLED THE DEALER TO ARRANGE CORRECTION. DEALER REP SAID THAT PARTS ON BACK ORDER AND I COULD BE PUT ON WAITING LIST. I CALLED HYUNDAI FINANCE AS THE VEHICLE IS LEASED AND SAID CAN YOU DO ANYTHING? THEY SAID TO TAKE VEHICLE TO DEALER AND HAVE LATCH INSPECTED. I CALLED DEALER BACK AND ASKED FOR AN APPOINTMENT. TODAY IS AUGUST 7, THEY SET AN APPOINTMENT FOR SEPTEMBER 5. I SAID AN INSPECTION REQUIRING 5 MINUTES TAKES A MONTH? PAPERWORK, REP SAID. MY COMPLAINT IS THAT YOU ISSUED AN IMPORTANT SAFETY RECALL AND MF. HAS NO PARTS? IS SEALER STALLING? DEALER NAME IS JOHNSON HYUNDAI IN CARY, NORTH CAROLINA. DON'T SEND RECALLS IF THE COMPANY WON'T CO-OPERATE! *TR
Aug 07, 2017
STEERING
4 complaints
My power steering failed without notice while driving. This has happened several times. The first time I just happened to need to pull off the highway because my 4 year old had to go to the bathroom and couldn't hold it. It went out as soon as I exited the highway and entered the parking lot. The steering became very hard and heavy to move and then just locked up. If I hadn't gotten of the highway when I did it would have happened while driving on the highway with my two young sons which could have resulted in a bad accident. I had no prior warning. It just happened unexpectedly. We thought maybe it was the battery so we replaced the battery with a brand new one but about a month later it happened again when I was backing out of my garage. I was afraid of driving it so I just parked it back in the garage. It is available for inspection. It has not been inspected by anyone yet. The problem just started about a month ago.
Jan 15, 2024
USED VEHICLE (80,000 MILES). POWER STEERING CUT OUT WHILE MY WIFE WAS DRIVING ALONG CURVE AT APPROXIMATELY 35 MPH WITH OUR INFANT SON IN THE BACK. MANAGED TO SAFELY STOP, TOOK TO DEALERSHIP FOR EVALUATION. DEALERSHIP INDICATED IT HAD FIXED PROBLEM WITH ELECTRONIC POWER STEERING SYSTEM, BUT THE POWER STEERING CUT OUT AGAIN THE FOLLOWING DAY WHILE MY WIFE WAS DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY. HAPPENED TO MY WIFE A THIRD TIME WHEN SHE WAS ATTEMPTING TO BACK OUT OF PARKING SPACE. DEALER COULDN'T IDENTIFY PROBLEM, SAID WE NEEDED TO REPLACE ENTIRE STEERING ASSEMBLY.
Jun 13, 2019
TL* THE CONTACT OWNS A 2016 (NA) HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS 3,000.
Sep 21, 2015
VEHICLE REQUIRES CONSTANT MINOR STEERING CORRECTIONS TO MAINTAIN A STRAIGHT LINE. VEHICLE WANDERS ON THE HIGHWAY AND SEEMS TO OVER ADJUST SO THAT A SLIGHT STEERING ADJUSTMENT TO THE RIGHT REQUIRES A SLIGHT CORRECTION TO THE LEFT AND ON AND ON. IMPOSSIBLE TO HOLD A STRAIGHT LINE.
Jun 07, 2015
EXTERIOR LIGHTING
4 complaints
Low beam headlights are very dim. I have taken it in to be checked and have had the bulbs switched out numerous times. It does not help. They said the inside of the headlight assembly is flaking off and that both of the headlight assemblies need replaced. I can not afford to do that! It is a defect on the inside of the assembly its self. I have to drive with my brights on if I drive it after dark. It is very dangerous.
Feb 22, 2023
I I HAD THE CAR INTO THE HYUNDAI DEALERSHIP NUMEROUS TIMES FOR MY HEADLIGHTS GOING OUT SINCE MARCH 2020 AND THEY WENT OUT AGAIN ON 1/6/2020 IS IT POSSIBLE THAT IT COULD BE THE WIRING HARNESS THAT IS NO GOOD.
Jan 10, 2021
SOMEBODY HAS FINALLY DIED OVER THIS DEFECT, NOW WILL SOMETHING BE DONE ABOUT IT? I HAVE OWNED 2 HYUNDAI SANTAFE'S A 2013 AND NOW A 2015. THE HEADLAMP SYSTEM ON BOTH CARS, USING HALOGEN LAMPS, IS INFERIOR, UNACCEPTABLE, FOR VOLVO, DEADLY. THIS PROBLEM IS NOT LIMITED TO THE HYUNDAI CAR BRAND, BUT MANY BRANDS USING SIMILAR PROJECTOR HALOGEN HEADLAMP SYSTEMS. DRIVING ANYWHERE IN LIKE EQUIPPED VEHICLES THE LOW BEAM HEADLAMPS FAIL TO PROVIDE ENOUGH LIGHT AHEAD OF THE VEHICLE TO AVOID AN OBSTACLE COMING OUT OF THE SHADOWS. CASE IN POINT, THE UBER VOLVO PEDESTRIAN ACCIDENT. HAVING DRIVEN PROFESSIONALLY OVER 2.5 MILLION MILES IN MY LIFETIME, MY EXPERIENCE WITH THIS PROJECTOR TECHNOLOGY, IT IS MY PROFESSIONAL OPINION THE ACCIDENT COULD NOT HAVE BEEN AVOIDED. BECAUSE THE LAMP SYSTEM ON THE VOLVO, MY TWO HYUNDAI'S, FAIL TO PROVIDE ADEQUATE LIGHTING ALLOWING THE DRIVER TO SEE, AND AVOID, OBSTACLES. I AM ATTACHING SCREEN SHOTS OF A 7 SECOND VIDEO RELATED TO THE UBER ACCIDENT. JUST OVER 3 SECONDS IN, WITH A LITTLE OVER 1 SECOND TO REACT, THE PEDESTRIAN IS BARELY VISIBLE. THE HEADLAMPS ONLY ILLUMINATE TO THE END OF THE 2ND WHITE STRIPE, ON THE LEFT, IN FRONT OF THE VOLVO. THE SAME IS TRUE OF BOTH HYUNDAI'S I HAVE OWNED WITH A SIMILAR HEADLAMP SYSTEM. STUDIES HAVE SHOWN, WITH OUT ANY DOUBT, IT TAKES A LITTLE OVER 2 SECONDS FOR A HUMAN TO REACT, UNDER IDEAL SITUATIONS, TO A UNANTICIPATED SEE AND AVOID DRIVING EVENT. IN THIS EXEMPLAR THE DRIVER HAD BARELY MORE THAN 1 SECOND TO REACT, ONCE HIS BRAIN PROCESSED THINGS, AND THEN TOLD HIS EXTREMITIES TO DO SOMETHING. THEREFORE, DUE TO INADEQUATE LIGHTING, THIS ACCIDENT IN NO WAY WAS AVOIDABLE, NOW SOMEBODY IS DEAD, AND YOU DO NOTHING. I HAVE LOOKED FOR A WAY TO ILLUSTRATE THIS DANGEROUS ISSUE, THIS DEFINES IT IN SPADES. FINALLY IF THE VOLVO HAD THE HID, OR LED LAMPS, FOR THE DEFECT TO EXIST THERE, IS MORE APPALLING.
Apr 17, 2018
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE HEADLIGHTS FAILED TO OPERATE AND THE INSTRUMENT CLUSTER SENSOR INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INTERSTATE HYNUDAI, LOCATED AT 609 CONSTITUTION DR WEST MONROE, LA 71292) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,654.
Aug 03, 2017
POWER TRAIN
4 complaints
I drove approximately 40 miles to a gas station and went to park in a parking spot and my passenger exited the vehicle and yelled my car was in reverse even though I thought it was in park, upon trying to again put it in park it would not go in the park position. I was stuck in reverse and the vehicle would not park without using the emergency brake. No warning lights or any other message from my vehicle regarding this issue. I then put it in drive and drove home and again was not able to put the vehicle in park, after attempting numerous times and using the interlock system I was able to put it in park. This is a huge safety concern as there could have been someone behind me when parking and not even realizing the car was not in park as it was snowy out and the car was still for a moment before reversing. Upon looking on google it looks as if others may have had this issue as well.
Dec 28, 2022
This vehicle is an All Wheel Drive. While approaching an intersection right before coming to a stop the vehicle's rear differential locked up. Attempted several times but the vehicle would not move forward. The vehicle would drive forward but would move in reverse. I drove the car in reverse back to the house. We lifter the car and the rear differential lock while moving forward but works moving backwards. My wife is afraid that even if they fix this issue what if its a defect and the rear axel locks up at higher speeds the outcome would be different.
Oct 14, 2022
VEHICLE WAS IN FOR REPAIR IN DECEMBER 2018 TO HAVE A MOMENTARY LOSS OF POWER WHEN ACCELERATOR WAS PRESSED FOLLOWED BY A LOAD BANG AND THEN THE CAR ACCELERATED. THE DEALER FOUND NO CODES AND LOOKED NO FURTHER. IT HAPPEN A FEW TIMES AFTER BUT NO VISITS TO DEALER. IN JANUARY 2021 WHILE PARKING THERE WAS NOISE COMING FROM UNDER VEHICLE AND IT STOPPED RUNNING. CAR WAS TOWED AND TORQUE CONVERTER FAILED ALONG WITH TRANSMISSION. IT DID NOT HAPPEN AT HIGH SPEED. I FEEL THE BANG AND THE ACCELERATION WERE THE TORQUE CONVERTER AND TRANSMISSION STARTING TO FAIL.
Jan 11, 2021
WHEN I AM ON A SUBSTANTIAL INCLINE, I PLACE THE AUTO INTO REVERSE, THERE IS A HARD SHIFTING NOISE AND VIBRATION. MY GIRLFRIENDS INCLINE ON HER DRIVEWAY IS PROBABLY AROUND 6% GRADE. THIS HAPPENS ALL THE TIME. I HAVE CONTACT HYUNDAI @[email protected] ON 7/25/2016. I ALSO CONTACTED A DEALER (RON TONKIN) ON7/28/2016. I HAVE NOT HEARD ANYTHING FROM EITHER ENTITIES AS OF THIS WRITING.
Jul 28, 2016
SERVICE BRAKES,ENGINE
3 complaints
My 2015 Santa Fe Limited with 44,000 miles developed a knocking sound coming from the engine. No lights appeared on the dashboard, no low oil pressure warning, etc. I was able to drive it to my local dealership, but the brakes were very jerky and the car shut off when I pulled into the parking lot. I was told I needed a new engine, but was denied Hyundai paying for it because the 5 years/100,000 mile warranty had expired. I called corporate and pointed out many instances of excess oil consumption, recalls, and extended warranties due to engines. I was told that my engine didn’t qualify and I would have to pay to have it fixed. I was also given a phone number for a class action lawsuit because Hyundai knows of these kinds of engine problems on my make and model.
Jan 24, 2024
I HAVE ALREADY REPLACED THE MAP SENSOR AND THE BATTERY LAST YEAR. CAR WAS SHUTTING OFF WHILE DRIVING WITH NO WARNING. CHECK ENGINE LIGHT WOULD STAY ON. RECENTLY IN LAST COUPLE MONTHS NOTICED ISSUES WITH THE BRAKES. WHEN APPLYING PRESSURE TO BRAKES WHILE ON FREEWAY THE STEERING WOULD SHAKE AND FEEL LIKE I HAD NO CONTROL. JUST RECEIVED NOTICE OF A BRAKE RECALL BUT THERE IS STILL NO REMEDY. HOW LONG DO I WAIT FOR THEM TO COME UP WITH A REMEDY?
Nov 28, 2020
TL* THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STARTED TO SMOKE FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE WAS BURNING OIL AND NEEDED TO BE CHANGED. THE OIL WAS CHANGED IN HOPES IT WOULD REPAIR THE FAILURE. THE VEHICLE WAS THEN TOWED TO HERB CONNOLLY HYUNDAI, 520 WORCESTER RD, FRAMINGHAM, MA 01702, AND WAS DIAGNOSED THAT THE ENGINE OIL LEVEL WAS PERFECT ON ARRIVAL AND WAS NOT REPLICATING THE FAILURE OF THE SMOKE. THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO MIRAK HYUNDAI, 1165 MASSACHUSETTS AVE, ARLINGTON, MA 02476, WHERE IT WAS DIAGNOSED THAT TOO MUCH OIL WAS ADDED. THE DEALER INFORMED THE CONTACT WAS TO PICK UP THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THERE WAS NO REMEDY AVAILABLE FOR THE OPEN RECALL OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. PART DISTRIBUTION DISCONNECTED. - (RECALL RELATED INCIDENT) TS
Sep 24, 2020
Fire: 1
SEAT BELTS
3 complaints
PASSENGER SEAT BELT WARNING DOES NOT FUNCTION. WITH ADULT IN THE SEAT, NO WARNING LIGHT OR ALARM TO INDICATE THE BELT IS NOT IN USE ANYTIME WHEN VEHICLE IS IN MOTION.
Sep 10, 2018
SEAT BELT WARNING INOPERABLE FOR PASSENGER SEAT. IT DOESN'T PROVIDE A WARNING LIGHT OR AUDIBLE ALARM WITH A PASSENGER IN THE SEAT AND THE VEHICLE UNDERWAY IN DRIVE POSITION.
Sep 10, 2018
GETTING READY TO LEAVE A RESTAURANT AFTER BUSINESS DINNER, REACHED FOR SEAT BELT AND IT WAS NOT ATTACHED TO THE CAR. THE BOLT WAS COMPLETED DISLODGED, AND THE SEAT BELT WAS JUST HANGING THERE. THIS IS A BIG CONCERN BECAUSE I COULD HAVE BEEN DRIVING THE VEHICLE EARLIER THAT DAY OR POSSIBLY FOR WEEKS WITH A FAULTY SELF BELT, GIVING ME A FALSE SENSE OF SECURITY. THE DEALERSHIP WANTED EITHER US OR A DEALER REPRESENTATIVE TO DRIVE THE VEHICLE TO BE FIXED. WE SAID ABSOLUTELY NOT, IT NEEDS TO BE TOWED. SEEMS TO ME THEY DON'T UNDERSTAND THAT YOU CANT DRIVE A VEHICLE WITHOUT A WORKING SEAT BELT. ALL HYUNDAI SANTA FE VEHICLES SHOULD HAVE THE SEAT BELTS CHECKED. *TR
Mar 19, 2015
FUEL/PROPULSION SYSTEM
2 complaints
Misfire code P0302 Injector failed open, flooded cylinder with fuel. Gas in the oil Possible cylinder failure Lack of compression
Aug 02, 2024
FOR A WEEK (JULY 4-11, 2015) I RENTED A SANTA FE SPORT SUV FROM NATIONAL AT HOBBY AIRPORT IN HOUSTON, TX. ONLY AFTER DRIVING IT DURING THE WEEK DID I DISCOVER THE WORST PROBLEM WITH THIS CAR ' IT HAD A PREDOMINANT TENDENCY TO HESITATE WHEN ACCELERATING FROM A STOP, ESPECIALLY WHEN A LEFT OR RIGHT TURN WAS TO BE EXECUTED AT THE SAME TIME. THIS WAS A VERY DANGEROUS SITUATION, WITH A REAL POSSIBILITY OF BEING STRUCK BY ONCOMING TRAFFIC.
Jan 26, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
The engine is continually knocking. It has caused the powertrain system to start to fail. The interior portion of the car with electrical is malfunctioning and causing the car to lag. Many attempts have been taken to get the vehicle fixed to no avail. $1,000 just to take out the engine to diagnose the problem.
Jun 17, 2024
During normal driving operations the car lost all power as our daughter and her 2 children were driving down the street. She called us and notified us that the car would barely run and that she had her hazard lights on and had no safe place to pull over. When she arrived back home from a few miles away the motor was making a very loud knocking and tapping noise. I immediately checked the oil in the car which we have changed on a regular basis and very recently and to our disbelief there wasn't a drop of oil on the dipstick. No indicators or warning lights had come on to tell us the oil was low. We immediately called a local Hyundai dealership, and they explained that thousands of people have experienced consumption of oil with no obvious leaks causing catastrophic engine failure in Hyundais. Upon inspection from the dealership, it was determined that the motor had spun rod bearings due to excessive oil consumption. However, we have since discovered that the 2015 Hyundai Santa Fe is pending a class action lawsuit in California and no recall is current for this year and model. This could have caused serious and devastating fatalities to not only our family but others as well. Hyundai has not yet been willing to work with us for a car we purchased a little over a year ago and are still financing. The warranty did not transfer to a 2nd owner and we were not informed of this. Now the car sits at a dealership and I continue to make payments on a useless vehicle. The manufacturer of Hyundai's engine is the same for many models. However, not all models and years have had recalls yet. This puts thousands of people, like us, at risk for serious injuries, fatalities, and devastating financial loss. The public relies on their vehicles for their family's transportation and their jobs. I did my research and searched for this year, make, and model and found nothing that deterred me from finding this vehicle unsafe or unreliable. Hyundai is not in good faith protecting customers.
Jul 26, 2023
VISIBILITY
2 complaints
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the panoramic moonroof suddenly shattered, raining shards of glass down on the vehicle’s occupants. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 128,000.
Mar 05, 2024
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER HEARD A LOUD EXPLOSION. THE DRIVER NOTICED THAT THE SUN ROOF SHATTERED AND PIECES OF THE SUN ROOF GLASS BEGAN TO FALL. THERE WERE MINOR INJURIES TO THE DRIVER'S AND PASSENGER'S HEADS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 01/31/17*LJ
Nov 22, 2016
Injuries: 2
UNKNOWN OR OTHER,ENGINE
2 complaints
Hello, I'm not sure if this is something that you would handle or not. My husband and I have a Hyundai Santa Fe (husband-2015, Mine - 2013). We both bought the vehicles used and haven't had any major problems until about a year ago when both of our vehicles started drinking motor oil like people drink water. We don't have any signs of a leak anywhere. We had taken it to the Hyundai Dealerships and other mechanics and both say that Hyundai has been known to have this problem. Many years ago, I had a Hyundai Sonata which I bought brand new around 2003 and had it for many years. I never had this problem. After doing my research, I have seen where other people have had this problem with their Hyundai vehicles. I emailed several people about our situation, one being [XXX] , and received a response from Hailey, Customer Service Specialist with Hyundai Motor America and her response was for us to have Oil Consumption Testing done. She said that it would be our responsibility to pay for the testing and any repairs that need to be done since we're past the warranty and the years of our vehicles. From what the dealership and other mechanics keep saying, I feel it should be a recall for this problem due to Hyundai being aware that this has been a problem with their vehicles for years. I've known people to have cars much older than ours that never had an oil consumption problem such as this. Also, from what I read, this Oil Consumption Testing is a process that is done in stages which can be costly. Plus this Oil Consumption problem can lead to our engine dying without us knowing when it will die. With this problem, we don't have any warning that our motor oil is low or empty for our oil light will either blink or don't come on at all. I have seen mine blink, but by then the oil was already gone. My husband's oil stick had burnt and he purchased another one from Hyundai. The new one is now burnt and mine is burnt as well. This is a safety hazard. I feel that Hyundai shoul INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 02, 2023
I came through car was and proceeded to vacuum area, as I approached the area I applied my brakes and car sped up jumping the curb. I tried pumping the brakes and finally brought vehicle to a stop after applying pressure. I tried to back up, but felt I was going to damage the vacuum hoses, so I pulled forward believing I had clear area to get to the other side. As I pulled forward I didn’t realize how close I was to a brick column as it didn’t appear in my side view mirror. As a result right rear door, rear quarter panel and trim were damaged.
Jul 12, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
Vehicle has been consuming oil between oil changes. Recently the ABS, Down hill assist, and traction control lights came on. We took it to the dealer and were advised it was a wheel speed sensor in the passenger rear, but they wanted over $600 so we did not repair. Two days later all the lights went off and we had no issues. A month later I drove to Florida, checked and filled the oil with a little over one quart. On my way back the RPM shot up to close to 6K, the engine light started flashing, oil and battery light came on, and the car lost all power qnd started shuttering. There was a strong burning smell when we pulled over, that may it hard to breathe. As of writing this we were told it sounds like the engine has seized, but they are 5 months out on looking into it.
Sep 01, 2023
Engine suddenly went into limp mode and jerked steering while on the highway (engine light happened AFTER). We started about 60mph, then vehicle slowed to about 30mph in a few seconds. Almost crashed into a semi-truck trying to get my car under control, then almost caused a pileup collision behind a slow-moving traffic control vehicle. Limped into town. Engine was rattling. Found the engine to be very hot under the hood. Found oil dripping underneath (research says certain Hyundai Santa Fe were recalled for this issue). Oil was low, even though I had it topped off less than a week before. It seems this may be related to large oil use resulting in engine overheat. Mechanic later disclosed to me there was oil buildup underneath and in the engine. Towed into another city to get available mechanic. Found error code P1326. Mechanic took a couple days to determine it was NOT caused by faulty sensor. (attached invoice) Towed to another city where I could have it taken into the lot (there is a long backload of cases at Hyundai). I saw about a dozen of the exact same model as my car in the service lot waiting repair (and many similar models). Told by dealership it would take 2 months to repair and there would be a diagnosis fee. This shouldn't have happened to my car. It was relatively new and low miles for an engine failure. The result was an expensive series of expenses and extremely dangerous series of near-collisions. It has been difficult to contact and navigate Hyundai corporate for help with this. They seem to have a lot of backlogs of these problems related to my model. I get put on hold for long periods. I was assigned case number and case manager who hasn't contacted me yet. I am still without a car as of today.
Jul 09, 2023
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
The car was parked for about 4 hours and suddenly catches fire and reports says it was ABS anti brake system and i got my car burnt. Is there any help Hyundai can assist me.
Apr 06, 2022
Fire: 1
Hyundai Santa Fe Sport 2015 was making sounds when vehicle was off. The ABS warning lights were lit on the dashboard (3 warnings in total) once car was turned on. Drove home hoping the sound would go away but it did not. Once home the sound continued without the vehicle being on. Opened the hood and listened for the location of the sound. It was the ABS module on the left. This part then caught on fire while parked and off (keys were out).
Sep 04, 2021
Fire: 1
ELECTRICAL SYSTEM,LANE DEPARTURE
2 complaints
THE BLIND SPOT DETECTOR STARTING RANDOMLY GOING OFF VERY SPORADICALLY SINCE WE HAD THE CAR. THEN ONE DAY IT STARTED GOING OFF ALMOST EVERY MINUTE FOR ABOUT 7-8 MINUTES THEN AN ERROR MESSAGE APPEARED AND IT STOPPED WORKING ALL TOGETHER. THE CAR WAS IN MOTION ON THE FREEWAY.
Mar 03, 2021
SIMILAR TO INCIDENT 10885095; BLIND SPOT DETECTION SYSTEM FAILED WHILE DRIVING ON AN INTERSTATE AT 70 MPH. UPON INSPECTION BY DEALER, IT WAS FOUND THE SYSTEM NEEDED TO BE "RE-CALIBRATED", BUT NO BSD SENSOR ISSUES WERE FOUND. *TR
Dec 21, 2016
VISIBILITY/WIPER
2 complaints
PANORAMIC SUNROOF SHATTERED WHILE DRIVING. IT INITIALLY LEFT A LARGE HOLE ABOUT 2 FT BY 3 FT WHICH INCREASED OVER THE NEXT 2 HOURS AS I LIMPED HOME. THOUSANDS OF PIECES OF GLASS ENDED UP INSIDE THE OVERHEAD SUN SHADE AND INSIDE THE CAR. I WAS DRIVING ON A HIGHWAY LATE AT NIGHT AND THERE WERE NO ROCKS OR OTHER FLYING OBJECTS THAT COULD HAVE HIT MY CAR WHEN THIS OCCURRED.
May 29, 2017
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE AT A AUTOMATIC VEHICLE WASH AND DURING THE DRYING CYCLE, THE SUN ROOF SHATTERED. AS A RESULT, GLASS AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE.
Oct 26, 2015
EXTERIOR LIGHTING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
THE BRAKE LIGHT SWITCH IS MALFUNCTIONING AND CAUSING THE BRAKE LIGHT TO STAY ON CONTINIOUSLY. THIS IS DANGEROUS BECAUSE THE BRAKE LIGHT STAYS ON SO THERES NO INDICATION THAT I'M GETTING READY TO STOP BECAUSE THE LIGHT IS ALREADY ON, INCREASEING THE RISK OF A CRASH. THE CRUISE CONTROL IS ALSO AFECTECED WITH THIS ISSUE BECAUSE IT STOP WORKING AT THE SAME TIME. I LOOKED UP THE RECALL AND IT SAID THAT 2013 -2015 HYDUNDIA SANTA FEE SPORT VIHECLES WERE AFFECTED, BUT WHEN I CALL THE DEARLERSHIP THEY SAID MY VIN# WAS NOT INCLUDED IN THE RECALL!
Dec 21, 2024
VEHICLE SPEED CONTROL
1 complaint
I was driving on the highway when, out of nowhere, my car started shaking whenever I went over 40 miles per hour. It was quite alarming and honestly a bit scary. So, I would like to request a recall on it. A week after I took it to Hyundai, they informed me that they sent it to you to see if it would be approved to cover the motor. I’ve had this car for just 2 years, and it's frustrating to deal with issues like this. I truly appreciate your attention to this matter, as I hope we can resolve it soon. Thank you for your understanding!
Nov 21, 2024
ELECTRICAL SYSTEM,ENGINE
1 complaint
The engine has basically come apart. There is a timing chain issue, the engine is not recalled and it is getting where the car cannot drive. There is a constant smell of burning electrical wires. There’s also issues with the heating and air that is related to electrical.
Oct 27, 2024
POWER TRAIN,ENGINE,LANE DEPARTURE
1 complaint
We were on our way home from the children's hospital in Philadelphia for my daughter (4 hours away from home) and my 2015 Santa Fe with the 3.3L motor began to knock. My dad (who is very mechanically inclined) pulled over at a gas station and checked oil and other fluids. It was low, even though I just had oil changed 900 miles before and it was checked before our trip to the hospital. We bought oil and put it in. Knocking was still there but was not as loud. We got back on interstate. Few miles up the road it completely lost power, extreme knocking, no lights on in the dash or any gauges out of normal range. He checked oil and it was completely empty but there was no oil trail or anything. We coasted into a crossover and that's when he saw the connecting rod under the car.
Jun 17, 2024
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
Recent cold weather starts in the morning (40-50 degrees fahrenheit) have caused my car to have poor or stalled acceleration. It will occasionally not go past 20 or 40 mph while the RPMs rev high. The DTC error code would read P2565 as a pending code. An independent mechanic changed out my transmission fluid and switched out my boost pressure sensor but the problem is still there. Hyundai says that they need to replicate the problem but it does not occur when I take it to them so it's very hard to have this intermittent issue diagnosed by them. This is a very dangerous issue in my opinion if your cars engine revs high without accelerating and can potentially cause serious accidents and injury. I know I'm not the only person experiencing this issue as I've read on online forums of other car owners describing the same issue. Please issue a safety recall before someone is seriously injured or dies as a result of this intermittent issue.
Feb 12, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
The blue link on all older models is not being supported which cause the screen to become stuck on loading screen. This is a visibility and safety issue because it cause blue link to reload and bright lights to flash as you are driving at night every time it reloads. It is a distraction from the road if you shut it off completely you have no access to radio or sound. The issue it cannot be fixed unless you pay for manual update but you have to it working to actually get the update to run. There are many forums discussing the issue
Nov 13, 2023
STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
While driving at 65 mph on an urban expressway, the engine quit without warning and would not restart. This resulted in diminished steering and braking control as well as exposure near the edge of traffic on a narrow berm of an overpass bridge. Full tank of fuel, good battery, the engine would not crank or restart. All electrical accessories work fine.
Sep 03, 2023
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the ABS, hill assist, and traction control warning lights illuminated and the "BSD Cancelled" message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Aug 08, 2023
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
On August 2, 2023 I was driving my truck and it completely shut off on me on the highway. I push the start button to turn the engine and it just keep turning like it wanted to start, but it didn't. Called the tow truck to take it to the shop, to then get a call after two days saying that they couldn't find out what was going on, because when they ran the test it didn't come back with any code. The clerk informed me that when he started my truck that next day, it cranked as if nothing was wrong. He drove it around about 15-20 minutes ,and it didn't do anything like what it had done the previous day before. I am very concerned because this could have been a bad outcome because I was in the highway on Wednesday. I need someone to further look into this matter.
Aug 04, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS
1 complaint
It appears to be a problem with all the Hyundai Santa Fe Sport. It has abs, downhill, stability control lights on at the same time. It appears to be wheel speed sensor but they do not know which one. The service manager had said it happens to be a lot of the time the rear sensor that goes out. The service manager made it seem like it happens frequently. When I check online a lot of owners appear to be having the same issue. THREE LIGHTS, ESC, DBC, and ABS warning lights turn on. I am in fear for my life, due the safety on the road if the tires would lose control!
Apr 08, 2022
SUSPENSION
1 complaint
This vehicle has only 25,000 original miles on it, and I am the original owner and bought it new. In separate incidents, several months apart, first the right-front coil spring broke, with a piece falling out and nearly puncturing the right-front tire. Several months later, the same thing happened to the left-front coil spring, with the broken piece damaging a front C-V joint boot. Both incidents occurred without warning and, thankfully, happened at slow speed with no subsequent crash or accident. These failures, however, if they happened at highway speed, could have been disastrous due to causing a punctured tire, or a broken C-V joint, or by making steering/controlling the vehicle difficult. With both failures, the vehicle became hard to steer and the front suspension made loud banging sounds when trying to turn, both of which prompted me to immediately stop and have the vehicle towed. Both of the failed coil springs and associated parts were replaced by my local Hyundai dealership's service department and thy retained the replaced parts after the repairs. Hyundai did not offer to cover these defects, so my 3rd party maintenance agreement and I had to pay 100% of the repair costs.
Mar 27, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
The navigation/backup camera screen gets stuck on the loading page. This problem began right after the warranty period ended, which appears to be a common complaint on the message boards. When it first became a problem, it eventually would load, but would take approximately 15 minutes. Now, it fails to load at all (just continuously displays "loading"), which renders the backup camera, navigation system, maps, radio, satellite, clock and all associated controls useless. A backup camera is essential for me--I will not drive a car without one, since it a safety concern due to kyphosis. Having the navigation on a large screen (versus my phone or a printed map) is another reason I chose this car. So, not repairing it is not an option. It is a safety issue. When trying to find a solution, I found hundreds upon hundreds of complaints for the same issue with the same model as my car. The dealership also was aware of it. So, I figured I would report it since it is so common, hoping to save others from the $1000+ bill I received to repair it.
Feb 05, 2022
WHEELS,UNKNOWN OR OTHER
1 complaint
On July 14, 2021, while the vehicle was MOVING, the cable in the spare tire hoist snapped resulting in the spare tire dropping to the ground and getting wedged between the ground and the trailer hitch. Fortunately, this occurred on a side street and the net effect was that the spare tire was partially dislodged from metal wheel and the wheel was knocked slightly out of round. Had this failure happened on the freeway, it could have been a very serious accident, perhaps even a fatality for us or other drivers on the road. This vehicle is kept in a garage, has never been used for off-roading and the spare tire has never been removed/used. Our local Hyundai service department confirmed that there was no observable indicator that would have caused this to happen. There were no noises, warning lights or symptoms prior to the cable snapping.
Nov 15, 2021
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
ABS failed while merging causing a collision that ended up totaling my car.
Jun 29, 2021
Crash: 1
Fire: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds the vehicle stalled and the two catalytic converters became inoperable. Additionally, the blue link screen failed to load and link the features. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed two catalytic converters that needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 115,000.
Jun 21, 2021
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE. THIS HAPPENED OUT OF THE BLUE. CAR IS A 2015...AND NOT COVERED UNDER WARRANTY. IN RESEARCHING MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH HYUNDAI MODELS AND YEARS. WE HAVE TALKED WITH THE DEALERSHIP, TAKEN IT TO A LOCKSMITH (COULDN'T OPEN WITH A SLIM JIM AND AN INDEPENDENT THAT USED TO WORK FOR HYUNDAI WHO SAID HE WOULD HAVE TO DESTROY THE PANEL TO GET INSIDE TO CHECK THE ASSEMBLY AND REPAIR. DEFINITELY A SAFETY ISSUE IF A FAST EXIT IS NEEDED. HYUNDAI FORUMS HAVE THE ISSUE BEING ASKED ABOUT FREQUENTLY INVOLVING ONE DOOR OR WITH MULTIPLE DOORS
Apr 20, 2021
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
MY 2015 HYUNDAI SANTA FE HAS BEEN RECALLED DUE TO THE ANTI-LOCK SYSTEM (ABS) MODULES THAT COULD LEAK BRAKE FLUID INTERNALLY AND CAUSE AN ELECTRICA SHORT OVER TIME. THE PISTON SEALS IN THE ABS MODULES'S HYDRAULIC VALVE COULD LEAK BRAKE FLUID INTO THE ELECTRONIC CONTROL UNIT (EUC) . AN ELECTRICAL SHORT IN THE ABS MODULE COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE. THE SAFETY RECALL LETTER I RECEIVED 12-24-20 STATED TO CALL THE NEAREST HYUNDAI DEALER AS SOON AS POSSIBLE TO SCHEDULE AN APPOINTMENT TO HAVE THIS REPAIRED. I CALLED ON JAN 12, 2021 TO MY DEALERSHIP AND WAS TOLD THE PARTS TO FIX THE RECALL WERE NOT IN YET AND THEY COULD NOT TELL ME WHEN THEY WOULD BE AVAILABLE. I FIND THIS TO BE VERY CONCERNING THAT I MAY HAVE A CAR THAT ANYTIME COULD CATCH ON FIRE AND HYUNDAI CANNOT FIX IT.
Jan 13, 2021
ENGINE,LANE DEPARTURE
1 complaint
OIL CONSUMPTION WITHIN 200 MILES BLIND SPOT DETECTION DOESN'T WORK
Dec 01, 2020
FORWARD COLLISION AVOIDANCE
1 complaint
THE VENDOR HAS HAD MONTHS TO HAVE A REMEDY TO FIX THE ABS BRAKE FLUID LEAKING CAUSING POTENTIAL ENGINE FIRES.
Nov 16, 2020
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
THERE IS ONE RECALL OUT ON MY 2015 HYUNDAI SANTA FE SPORT HAVING TO DO WITH RISK OF ENGINE COMPARTMENT FIRE. THE ABS SYSTEM CAN LEAK ONTO AN ELECTRICAL MOTOR AND CAUSE AN ENGINE COMPARTMENT FIRE. I HAVE NEVER RECEIVED AN OFFICIAL WORD ON THIS RECALL - ONLY WORD OF MONTH/ RADIO. THERE IS NO REMEDY YET UNTIL END OF OCTOBER 2020.
Sep 20, 2020
EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
FUEL CONSUMED MORE , LIGHTENING IN BACK NOT CLEAR , ENGINE SOUND ,
Sep 17, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS
1 complaint
CAR WAS BOTH TO DEALERSHIP ON 3/7/2020 -3/12/2020 THE HEADLIGHT WENT OUT THEY REPLACED THE BCM RETURNED TO DEALERSHIP ON 3/19/2020 HEADLIGHT NOT TURNING ON HEATED SEAT WENT OUT AND REAR WINDSHIELDWIPER NOT WORKING GOT BABK 3/20/20 BOUGHT BACK AGING ON 4/22/202 AND RETURNED TO ME ON 5/07/2020 FOR SAME THING IT IS BACK AGAIN AT DEALERSHIP FOR THE SAME THING. I WENT TO START THE CAR UP TO GO TO WORK AND THE LIGHTS DID NOT COME ON IT WAS RAINING THAT DAY AND TURNED ON THE REAR WIPER ON THAT DID NOT TURN ON THEN I TRIED THE HEATED SEAT TURNED IT ON AND IT WENT OUT.
Jul 31, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
CAR STARTED SURGING FORWARD WITHOUT TOUCHING GAS PEDAL, IT LUNGES AT HIGHWAY SPEEDS AS WELL. I
Apr 11, 2019
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TWICE ENGINE QUIT WHILE OPERATING WITH NO WARNING. ONCE AT 60MPH AND THE OTHER AT SLOW SPEED WHILE TURNING AROUND. RESTARTED BY PLACING IN NEUTRAL AND PUSH START BUTTON WHILE STILL MOVING. 21000+ MILES. DEALER OFFERS NO EXPLANATION. THERE ARE NUMEROUS REPORTS OF SIMILAR INCIDENTS WITH HYUNDAI VEHICLES. NO FIXES I HAVE BEEN ABLE TO FIND AND LITTLE SATISFACTION FROM THE MFR.
Sep 02, 2018
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE ATTEMPTING TO LOCK THE VEHICLE'S DOORS, THE FRONT PASSENGER DOOR LOCK FAILED TO LOCK. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,950.
Aug 15, 2017
EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I WAS ON GROUND FLOOR OF A PARKING GARAGE AND ALREADY IN THE PARKING SPOT---I HAD MY BRAKE ON AND WAS ACTUALLY READY TO SHIFT THE VEHICLE INTO "PARK". THERE WAS A SUDDEN REVING OF THE ENGINE AND THE CAR BEGAN TO MOVE FORWARD AT A HIGH RATE OF SPEED THROUGH A STEEL LATTICE WORK BARRIER AND THROUGH A FLOWER BED INTO AN EXTREMELY WET SURFACE. I HIT THE BRAKE AS HARD AS POSSIBLE AND BELIEVE THAT THE BRAKE FINALLY HELD. THE LEFT FRONT TIRE BECAME MIRED DOWN IN APPROXIMATELY 12-14 INCHES OF MUD. I BELIEVE THE COMBINATION OF THE MUD AND THE BRAKE CAUSED THE VEHICLE TO ACTUALLY STOP. NO AIRBAGS DEPLOYED DURING THIS ACCIDENT. BOTH SIDES OF THE CAR WERE DAMAGED FROM THE FRONT FENDER TO THE REAR FENDER, INCLUDING 1 HEADLIGHT UNIT, AND THE OUTSIDE MIRROR ON THE DRIVER'S DOOR (I DO NOT KNOW FOR CERTAIN IF THE OTHER OUTSIDE MIRROR WAS DAMAGED). I LOOKED UP "SUDDEN UNINTENDED ACCELERATION" ONLINE AND IT IS LOOKING MORE AND MORE LIKE THE THROTTLE POSITION SENSOR (TPS) MAY HAVE BEEN THE CAUSE OF THIS ACCIDENT. I DO HAVE A POLICE REPORT AND PICTURES BUT CANNOT SCAN THEM AS I HAVE ON CAPABILITY TO DO SO. NO OTHER VEHICLE AND NO OTHER INDIVIDUALS WERE INVOLVED. WE HAD A WRECKING COMPANY COME TO PULL THE CAR OUT AND TAKE TO AN AUTO BODY SHOP FOR ESTIMATE AND POSSIBLE REPAIR. THE ESTIMATE THAT WAS GIVEN TO THE POLICE OFFICER FOR THE ACTUAL PROPERTY DAMAGES (STEEL LATTICE WORK REPLACEMENT AND LAWN REPAIR) WAS LISTED AS $5000. IT IS UNKNOWN AT THIS POINT WHETHER THERE WAS ANY DAMAGE TO THE UNDERCARRIAGE OF THE VEHICLE AS A RESULT OF GOING OVER THE LARGE CONCRETE BLOCK THAT WAS IN FRONT OF THE PARKING SPOT. I AM WAITING FOR THE ESTIMATE TO KNOW THIS.
Aug 15, 2017
Crash: 1
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR STALLS AND COMPLETELY LOSES POWER. WE JUST HIT THE 62K MILE MARK. WHEN IT LOSES POWER EVEN THE BRAKES DO NOT WORK. WHEN YOU STOP AT A STOP LIGHT OR STOP SIGN THE CAR JERKS. THE EXHAUST IS SMOKING BADLY. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND WITH MORE THAN ONE DRIVER.
May 07, 2017
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE LIFTGATE FAILED AND ATTEMPTED TO CLOSE ON ITS OWN INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE SMART LIFTGATE FEATURE WAS ACTIVATED AND DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Mar 27, 2017
AIR BAGS,STRUCTURE
1 complaint
TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT PASSENGER SUSTAINED EYE INJURIES DUE TO DOOR FRAGMENTS AND GASHES ON THE ARM. THE FRONT PASSENGER SIDE DOOR COMPONENTS WERE NOT STRUCTURALLY SOUND UPON IMPACT. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND BACK PAINS, WHICH REQUIRED MEDICAL ATTENTION. ONLY THE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE DURING THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACT REQUESTED THAT THE MANUFACTURER DIAGNOSE THE AIR BAG FAILURE, BUT THE REQUEST WAS NOT HEEDED. THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.....UPDATED 07/05/16 *BF *CN
May 10, 2016
Crash: 1
Injuries: 2
TIRES
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE TIRE SUDDENLY BLEW OUT. THE CONTACT MANAGED TO COAST OVER TO THE EMERGENCY LANE AND NOTICED THAT THE ENTIRE SIDEWALL WAS DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 2,200. THE DOT NUMBER WAS NOT AVAILABLE.
Jun 29, 2015
STEERING,SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND RIGHT INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25. UPDATED 7/9/15*CN
Apr 21, 2015
4.4/5.0
47 reviews

Frequently Asked Questions

How many problems does the 2015 HYUNDAI Santa Fe have?

The 2015 HYUNDAI Santa Fe currently has 247 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 HYUNDAI Santa Fe?

The most common problems reported for the 2015 HYUNDAI Santa Fe are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 HYUNDAI Santa Fe problem data come from?

All problem and complaint data for the 2015 HYUNDAI Santa Fe comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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