How many problems does the 2021 HYUNDAI Santa Fe have?

The 2021 HYUNDAI Santa Fe currently has 135 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2021 HYUNDAI Santa Fe?

The most common problems reported for the 2021 HYUNDAI Santa Fe are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2021 HYUNDAI Santa Fe problem data come from?

All problem and complaint data for the 2021 HYUNDAI Santa Fe comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2021 HYUNDAI Santa Fe Problems

POWER TRAIN

27 complaints

My transmission failed, even after the #236 recall in 2022. My car was recalled for Recall #236 in 2022. My car was updated and "fixed" and now in 2025 is showing the p1c2d03 code and requiring a new transmission. The same recall, without the fix.The car is in great health and never had issues until I was going 60 miles per hour on a busy highway and it reduced to 26 miles per hour during busy traffic. Causing me to almost get rear-ended multiple times and people swerving off the highway to miss me. My car was not going, even with the gas pedal down. I had no warnings, it happened out of nowhere.

Oct 29, 2025

The transmission in my 2021 Hyundai Santa Fe has failed multiple times. The first failure occurred within the first two years of owning the vehicle. The car began jerking, hesitating, and struggling to accelerate, and the check engine light came on. The dealership confirmed a transmission issue and replaced the transmission under warranty. After that replacement, the same symptoms returned, and the transmission had to be replaced a second time, again under warranty. The most recent transmission replacement was only a few weeks ago, and the same symptoms are already returning — the vehicle hesitates, jerks, and occasionally loses power when trying to accelerate. These problems create serious safety concerns, especially when merging onto highways or crossing intersections. The hesitation and loss of power make it unpredictable and unsafe to drive. I have two young children who ride in car seats, and I no longer feel confident that this vehicle is safe for my family. Hyundai service employees have acknowledged that this is a known, recurring issue with this model’s transmission design. However, no permanent fix or recall has been issued, and I have been told to continue replacing the transmission under warranty until the coverage runs out. This approach does not address the underlying safety defect. The issue has been confirmed by Hyundai dealerships multiple times. The check engine light has come on before each failure. I am reporting this because repeated transmission failures that cause hesitation and power loss are a clear safety risk, and Hyundai has not provided a lasting solution.

Oct 17, 2025

This vehicle has two instances of transmission disengagement. One at highway speed and the other while driving in a residential area. In both cases the vehicle suddenly started to slow down, and the rpms went up to 4-5 thousand. I was able to stop the car and turn it off and after a few minutes restarted the car and completed the journeys without any further issues. I have contacted the dealer and will be taking the car in for a diagnosis. I did not notice any warning lamps or other symptoms before each occurance.

May 14, 2025

Upon starting the vehicle and placing in drive, it drove like it was stuck in a low gear. A few seconds later the vehicle stopped moving while in drive and would not respond to drive or reverse despite turning off the ignition and restarting. I was stranded in an intersection and the car would not move. It had to be towed to the dealer.

Mar 01, 2025

I was driving on the freeway and the transmission suddenly went out, causing me to quickly lose speed. The car was on, my foot was on the gas, but I wasn't moving forward. I maneuvered to the side of the road as best I could, with a semi on my tail and almost rear-ending me. I put the car in park, then in reverse and again in drive, put my foot on the gas, and still no movement. I turned the car off, and back on, and it worked fine. I had the car towed to the dealership where they stated they could not recreate the incident, and that no codes had been alerted. At my request, they also checked to make sure the system that records codes was working and I was told it was fine. The dealership couldn't help me. I am fearful of driving this vehicle, especially on the freeway as this could happen again at any time, putting myself and others in danger.

Jun 18, 2024

+ 22 more complaints for this component

UNKNOWN OR OTHER

17 complaints

The horn on my 2021 Hyundai Santa Fe has completely stopped working. This is a severe safety hazard. I recently attempted to warn another driver who was drifting into my lane but was unable to, forcing me to swerve and nearly resulting in a head-on collision. The horn failed without any warning. After researching online, I have found that this appears to be a known issue with the Santa Fe model and Hyundai vehicles in general. I am requesting a diagnostic and repair as this is a safety feature failure that could lead to a serious accident. Please let me know if this issue qualifies for a recall. Thank You

Sep 19, 2025

Horn stopped working on my 2021 Santa Fe. Reported to dealer and they confirmed that both horns (high and low?) were broken. There was no indication that the horn was malfunctioning. It worked and then it didn't.

Apr 16, 2025

I bought this vehicle brand new in 2021. It failed its first safety inspection in 2022. I was asked ..did you know your horn is not working? Took it to the dealer and was told this has been a common issue, the relays are freezing and popping in the cold. Have lots in stock because of this issue. The service dept has stated on each replacement parts are in stock because this happens all the time. It has now become an annual replacement for me. I just had my third set of horns in 3 years installed on 1/21/25. So for one this is a vehicle safety requirement to pass inspections in NYS. Two: I dont know my horn isnt working until I go to use it because I need to in a dangerous situation and its dead. There is no fix other than replacing the horns which is a huge inconvenience since closest dealer is 30+ miles away and can be weeks before they can get it in. There also has been no recall on this. My repair invoices are available in required.

Jan 22, 2025

Rearview Camera does not work (Signal Loss message appears). I nearly hit 1 adult and 2 small children that were passing behind my vehicle in a parking lot. I felt the need to report this even though a recall is being put into place. I have an appointment already to have the camera repaired.

Dec 23, 2024

The fuel door release button on my SUV has stopped working. It is a press and spring opening fuel door. While trying to get gas, it would not open, prohibiting me from putting gas in my car. (May 18, 2024) I went to the dealer on a Saturday in an emergency instance and while in the lane, because the shop had no openings, the technician had to remove the inside trunk panel and other trunk parts to separate the fuel door compartment from the car to get the fuel door open. He put tape over the door engaging mechanism, so it would not engage and become stuck closed again. There is no inside car release button for my model. Also, there was no indication in the health stats in the My Hyundai mobile app. I scheduled a service appt for the following Friday and received the notice that the part (fuel door release button) was on backorder with no ETA. (May 24, 2024). While speaking with the Service Agent, she mentioned that another 2 customers had this fuel door problem. (no details). This poses a problem for me because I have been driving with my fuel door open. Someone could tamper with my very expense SUV by breaking my fuel door completely off, chiffon my gas out, or putting something in my gas tank.

Jun 03, 2024

+ 12 more complaints for this component

ENGINE

10 complaints

While traveling Interstate 75in Florida en route to Venice Hyundai for routine oil change at 65 mph, vehicle rapidly slowed to 40mph, driver pressing on gas pedal but vehicle would not accelerate( while being tailgated by semi that was flashing warning headlights at me). There was burning smell while this was happening. Pulled onto shoulder and called Hyundai service for assistance tow truck brought me in. Vehicle inspected by Hyundai Venice technicians ran through computer tests all ok, tech drove vehicle not able to reproduce problem. Oil changed tired rotated. Instructions included not able to do any repair because cannot find anything wrong with vehicle please contact us if problem recurs. I have had several conversations with service advisor voicing serious safety concerns regarding driving this vehicle and informing him that what occurred was my car went into failsafe/limp home mode which is what happens when there is serious problems with vehicle and should not be driven till repaired. And cannot repair until computer finds a code signifying problem.

Oct 22, 2025

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly shifted to neutral(N). The contact pulled over to the side of the road and attempted to restart the vehicle; however, the vehicle failed to start with the check engine warning light illuminated. The vehicle was towed to a dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 67,000.

Jul 03, 2024

I have been having problems with the vehicle. Apparently it has problems with the start-stop system ; the car turns off even while driving , sometimes it turns on and off by itself while driving . Took it to the dealer and unfortunately this continues to happen. It worries me because while driving on the expressway it turned off and then on by itself leaving me without control of the vehicle for a few seconds . Another incident was in a drive thru, it turned off completely ; i hit the breaks but everything got locked / hard making me hit the yellow pole of the drive thru . Very upset with this vehicle another issue is the Ac stopped working only with 26k Miles. Still waiting for the appointment it’s been 2 weeks and no one solves this issue. My lease is also over but i want to let everyone know this is not vehicle for you. I do not recommend.

Aug 22, 2023

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The vehicle was not able to restart and was towed to the dealer. The dealer stated that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred two weeks later. The vehicle was towed back to the dealer where the failure was diagnosed as a computer mapping failure which was resolved by the replacement of an unknown part. The contact stated that the dealer informed her that they could not provide a detailed repair bill without contacting the manufacturer for permission to provide it to the owner. The manufacturer was notified, and a case was opened. The approximate failure mileage was 37,500.

Apr 19, 2023

Recall 236 -transmission problem. Manufacturer has not resolved this issue to date putting lives in danger of injury or death

Jan 24, 2023

+ 5 more complaints for this component

VISIBILITY

6 complaints

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the vehicle was parked and occupied, a bystander noticed that the glass partition had shattered without impact. The dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that the part replacement was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,677.

Aug 13, 2025

While backing out of our garage, the “eyebrow” glass portion of the panoramic sunroof shattered. Nothing struck the glass. Our insurance is paying for the repair and rental car for a week. Hyundai will not cover the glass damage under the warranty. Online searches indicate that Hyundai has a lengthy history of faulty panoramic sunroofs.

Nov 06, 2022

While driving on the interstate where no other vehicles were within eye view and no overpasses my sunroof glass exploded. It sounded like a gunshot and it wasn’t until I heard the glass rattling above my head that I realized where it was coming from. Luckily I had the cover closed so majority of the glass was caught by that. The incredibly loud noise startled me tremendously and could caused a collision because of my focus being taken away from the road. The shattered glass was in my lap, on my hand, in my hair ect. causing small cuts with the potential to cause serious harm had the cover not been closed. No, it has been several weeks almost a month and the dealer is requiring confirmation from corporate case management before it can be assessed. Corporate has been “escalating” my case yet a caseworker was not assigned my case this whole time and once a caseworker was finally assigned on 7/8 I had yet to hear from them so I attempted to call on 7/11 and was given a further run around. I am riding around with a plastic bag and tape fastened to my car to hopefully prevent water damage from occurring going on a month now. The bags are so loud when driving that they prevent me from being able to hear what’s going on with my surroundings on the roadway which is unsafe No.

Jul 11, 2022

The contact owns a 2021 Hyundai Santa Fe. The contact stated while his wife was driving 60 MPH, she thought a small rock had struck the windshield and made an 8-inch horizontal crack form the driver’s to the passenger’s side windshield. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The contact stated a month later while his wife was driving the vehicle, she heard an abnormal noise on the windshield. The driver parked the vehicle but did not notice any cracks. The contact stated later on that day, his wife noticed an 8-inch horizontal crack form the driver’s to the passenger’s side. The contact called local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.

Mar 22, 2022

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while her vehicle was parked in her driveway, the rear windshield shattered without incident. The contact also mentioned that repairmen who happened to be on her property at the time of the failure had witnessed the failure occur without incident. The dealer was notified of the failure and the windshield glass was repaired under car's manufacture warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.

Feb 16, 2022

+ 1 more complaint for this component

ELECTRICAL SYSTEM

6 complaints

Horn failure, confirmed by Hyundai dealership. No warning or indication of failure. Went to use horn in a safety situation when I needed it, and it was non-functional. A huge safety risk for myself and other drivers on the road. In doing research, this is a known manufacturer defect, with most owners having to replace low and high horns multiple times due to failure. The horn units apparently due to placement and design fill up with water, which leads to failure, again, without warning.

May 24, 2025

The contact owns a 2021 Hyundai Santa Fe. The contact stated that the horn had become inoperable. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure was a common failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Mar 04, 2025

12v connector for phone charger melted my phone cord. Reported to Centennial Hyundai Las Vegas and High Desert Hyundai Kingman Az. Both service departments said my vehicle cannot detect the problem because I purchased a substandard plug-in. I have worked as an operator of high voltage electrical systems. I understand in some circumstances that a system cannot detect a fault, however the company is still responsible for the fire it caused. This is unsafe and can cause serious consequences. It must be corrected.

Feb 19, 2025

Crash: 1

Fire: 1

I have a problem with the horns on this vehicle. The horns have been replaced by the dealer 5 times so far and they are out again. THE HORNS LAST ABOUT 1 TO 2 MOUNTHS. There is no warning that the horn stopped working, and if it's needed in an emergency to avoid an accident and doesn't work, myself and others could get hurt. This is ongoing problem that should to be addressed.

Sep 14, 2024

Horn stopped working

May 24, 2023

+ 1 more complaint for this component

FORWARD COLLISION AVOIDANCE

5 complaints

For a few month now the light of ABS have been turning on. At the beginning there was no diagnosis specific, cause kept turning off. Two or three months ago again turn on and gave code of back caliper on the left and was changed. An now yesterday August 5, 2025 the diagnosis its need of change of the SBS module whole.

Aug 06, 2025

Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.

Sep 28, 2021

Unnecessary emergency brake activation has occured 3 times. Vehicle lease new 3/31/2021. 1. First incident late April, early May at approximately 1,000 miles. Cruise control was not on and car abruptly stopped when there were no other vehicles in front of mine. Traveling at about 35 miles a hour on local two lane road. (Activation setting on normal) 2. Brakes activated at highway speed of about 60 mph. Car was passing on right side. No threat in front of vehicle. Cruise control was off. (Activation setting on normal) 3. Was following well behind the car in front of me at approximately 30-35 mph. Other vehicle turned right into parking lot and was completely off the road when brake warning appeared on dash. (Activation setting on "late" warning) We are concerned we will be unnecessarily rear ended and causing a multi car accident. Vehicle was in for service 8/2-8/3/2021. Dealer did all they could including 62 mi test drive. Per Hyundai, no parts were replaced due to the inability to dupicate the problem.

Aug 04, 2021

Message: I own a 2021 Hyundai Santa Fe with the Forward Collision-Avoidance Assist feature installed and activated. The Forward Collision-Avoidance Assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on June 8 at Hyundai of Cool Springs. I was not provided full report on findings/corrective action. Hyundai America was supposed to provide a follow up report. I was called today and the Hyundai representative had no details on the brake inspection to share with me. I am suspicious. I think Hyundai is hiding a safety issue. I am reporting this event so the NTSB can contact Hyundai to determine if this is a safety defect needing corrective action. The Hyundai Forward Collision-Avoidance Assist is designed to help detect and monitor the vehicle ahead or help detect a pedestrian or cyclist in the roadway and warn the driver that a collision is imminent with a warning message and an audible warning, and if necessary, apply emergency braking. Ref: Hyundai owner's manual, chapter 7, page 7-2 On page 7-6 the system operation is described: System operation Basic function System warning and control The basic function for Forward Collision- Avoidance Assist is to help warn and control the vehicle depending on the collision level: ‘Collision Warning’, ‘Emergency Braking’ and ‘Stopping vehicle and ending brake control’. OTM070143N Collision Warning • To warn the driver of a collision, the ‘Collision Warning’ warning message will appear on the cluster and an audible warning will sound. • If a vehicle is detected in front, the system will operate when your vehicle speed is between approximately 6~112 mph (10~180 km/h). • If a pedestrian or cyclist is detected in front, the system will operate when your vehicle speed is between approximately 6~53 mph (10~85 k

Jul 13, 2021

Crash: 1

THE FORWARD COLLISION SYSTEM IS AUTOMATICALLY BEING ACTIVATED WITHOUT ANY CAR OR OBJECT NEAR THE FRONT OF THE VEHICLE. IT HAPPENED 3 TIMES WHILE ON THE FREEWAY AND HIGHWAY. THE SYSTEM AUTOMATICALLY SLAMS ON THE BRAKES, THE VEHICLE SWERVES A LITTLE TO LEFT AND RIGHT DUE TO THE SUDDEN APPLICATION OF THE BRAKES, AND A LARGE RED WARING INDICATOR APPEARS ON THE DASH. WE WERE NEARLY REAR ENDED WHILE TRAVELLING ABOUT 65 MILES/HR BECAUSE OF THIS. WE TURNED OFF THE SYSTEM, BUT EVERY TIME THE CAR IS STARTED, IT AUTOMATICALLY TURNS THIS FEATURE ON!! SO YOU ALWAYS MUST REMEMBER TO TURN IT OFF. WE JUST BOUGHT THE VEHICLE BRAND NEW. IF THIS ISNT FIXED, WE FEAR WE WILL BE REAR ENDED ON THE FREEWAY, OR MAKE TAIL GATERS VERY ANGRY.

May 11, 2021

POWER TRAIN,ENGINE

5 complaints

The contact owns a 2021 Hyundai Santa Fe. The contact stated that the vehicle was hesitating after a cold start. While driving at unknown speeds, the vehicle lost motive power. The contact was able to pull over and restart the vehicle. The contact's husband restarted the vehicle, and the vehicle operated as designed. There were no warning lights illuminated. The local dealer was not contacted. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 41,122.

Jul 05, 2024

When I press the pedal to acelérate it has no power to move on drive or reverse and other problem power off when I drive on the road.

May 23, 2024

When driving on the highway the suv would not change gears. It felt like it was stuck in 1st gear, reving very high. Was unable to move the suv to the side of the road. Came to a stop with heavy traffic blowing there horns. Put the suv into park, switched it over to sport mode and was able to get going. This is the third time the suv has lost power. Also have noticed the transmission has been taking to long to change gears.

Feb 28, 2023

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to retrieve a fault code. The contact stated that while her husband was driving approximately 35 MPH, the vehicle stalled without warning. The contact was able to coast off the roadway. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 22V746000 (Power Train). The approximate failure mileage was 13,000.

Dec 12, 2022

The contact owns a 2021 Hyundai Santa Fe. The contact stated while making a turn from a complete stop, the vehicle responded but suddenly stopped. There was no warning light illuminated. The contact turned off and restarted the vehicle 5 minutes later. However, upon depressing the accelerator pedal, the engine made abnormal roaring sounds. The contact was able to drive after several attempts and pulled into a parking lot, however, the failure reoccurred. The contact restarted the vehicle and pulled into a parking spot. The vehicle was towed to the dealer where the failure could not be duplicated. An unknown software update and an unknown repair were completed; however, the vehicle hesitated to respond while driving and depressing the accelerator pedal. Additionally, the check engine warning light was illuminated. The vehicle was taken to a second dealer, Key Hyundai (4660 Southside Blvd #100, Jacksonville, FL 32216) where it was diagnosed that the transmission needed to be replaced and that the failure was associated with NHTSA Campaign Number: 22V746000 (Power Train). However, the parts for the recall repair were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 11,900. Parts distribution disconnect.

Dec 08, 2022

VISIBILITY/WIPER

5 complaints

The windshield has waves through it causing parts of the windshield to be blurry.

Nov 30, 2022

The sun visor does not meet the A Pillar. There is a large gap there. This gap frequently allows the sun glare to impact the driver.

Aug 08, 2022

In July 2021 while driving from TX to WA due to a military PCS with our brand new suv a small rock or pebble hit the windshield on the passengers side. I called progressive/ safelite right away to have them fix it upon arriving in WA. It was good to go until a few days later i climb into my suv (which is sitting under a car port) and see that the chip has ran through all the way to the other side of the drivers view. From July 2021 it took till Jan 2022 to get a replacement. Had to pay the $500 deductible. However this should not happen on a brand new 2021 Santa Fe that was just manufactured in May/June 2021. More and more i am seeing reports of windshields cracking and I need to have piece of mind that our concerns are heard and fixed to our satisfaction.

Mar 26, 2022

OUR WINDSHIELD STARTED CRACKING FOR NO REASON WHILE DRIVING. ONLY HAD THIS CAR FORV A MONTH AND LESS THAN 1000 MILES. NOTHING HIT IT. THIS IS RIDCULOUS BEING A BRAND NEW VEHICLE.

Jul 17, 2021

Driving around 25 miles per hour small pebble hit the top part of the windshield cracking it instantly and creating a rupture line from top to bottom of the windshield. Windshield glass seems very unsafe to sustain any kind of stress. It looks like other Hyundai models are showing the same problems with these windshield.

Jun 21, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

The car horn stopped working very suddenly, without any prior warning, while I was driving. The car has around 36000 miles on it, so the horn dying out was a surprise. Driving without a functioning horn has also become a safety issue. I have an upcoming appointment with the dealership to diagnose and fix the problem.

Jul 10, 2025

The horn has failed and been replaced 2 times after purchasing from brand-new. It has failed again but the vehicle is now out of warranty.

May 13, 2025

This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.

Dec 26, 2023

AIR BAGS

2 complaints

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the controls on the steering wheel became inoperable. In addition, the air bag warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with clock spring failure. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the Department of Motor Vehicles declined the registration renewal due to the failure. The manufacturer was made aware of the failure, and several cases were filed. In addition, the contact was informed that the repair was not covered under the recall nor special program. The failure mileage was approximately 60,000.

Oct 07, 2025

The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving at various speeds with an occupant in the passenger’s side front seat, the air bag light off message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. After driving the vehicle, the air bag off light message was displayed. The vehicle was taken back to the local dealer, where it was diagnosed that an unknown module needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer informed the contact to remove the cushion. The vehicle was taken to another local dealer, Coconut Creek Hyundai. Coconut Creek Hyundai Service informed the contact that the system failed to recognize the occupant due to a cushion in the seat. The dealer informed the contact to replace the cushion with another cushion. The manufacturer was contacted, and opened a case, but no assistance was provided. The failure mileage was approximately 16,000.

Mar 14, 2024

SEAT BELTS

2 complaints

The seat belt is incredibly slow to retract. Most times I need to help it along. I've tried pulling it out to check for kinks (none there) and tried cleaning it but it still won't retract

Feb 07, 2025

The driver side seat belt crosses at my neck. I have adjusted it as much as it will adjust and it still cuts into my neck. I am very concerned that if I am in an accident it will choke me or even decapitate me. In addition it is very uncomfortable but I am mostly concerned about the safety issue. I have not brought the issue to the dealer and I am unaware of any actual instances of injury happening. I assume you have access to that information.

Feb 14, 2024

BACK OVER PREVENTION

2 complaints

The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 24V879000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dec 18, 2024

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while the back-up camera was activated, the screen display turned to a green color and no image was visible, creating a visibility hazard for the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 21,000.

Sep 13, 2022

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

The Automatic Emergency Braking system activated without there being any vehicle in front.This was on a highway at 60 mph. It lightly braked for a couple of seconds with the warning light flashing and beeping as well.There was no prior indication prior. I will be taking vehicle to dealer.

Mar 19, 2024

The automatic emergency braking has engaged 6 times while backing up and there has never been anything behind the vehicle.

Jun 15, 2023

UNKNOWN OR OTHER,ENGINE,FORWARD COLLISION AVOIDANCE

2 complaints

April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.

Sep 23, 2023

There were 2 instances where my vehicle stopped. Once I was driving 15mph and it said “Put car in Park”. The 2nd, I was driving 45mph and the vehicle said “Step on the Brake to start car”. I have also had 2 instances where my odometer just keeps going up and down. He 2nd instance, the car was making a ticking noise and hazard along with other lights were flashing.

Apr 25, 2023

STRUCTURE

2 complaints

The Brow Glass between the top of the windshield and the sun roof, alligator cracked following by a complete crack and breakage along the full width of the glass.

May 25, 2023

I WAS DRIVING ON THE FREEWAY WITH THE SUNROOF CLOSED WHEN I HEARD A VERY LOUD BANG. I PULLED OFF TO CHECK THE EXTERIOR BUT SAW NOTHING. I DRIVE FOR ABOUT AN HOUR MORE WHEN IT STARTED SOUNDING LIKE THE SUNROOF WAS OPEN. I PULLED OVER TO CHECK IT, AND IT WAS DESTROYED..SHATTERED WITH A LARGE HOLE IN IT. CALLED HYUNDAI WHO SAID REPORT TO INSURANCE EVEN THOUGH THE CAR IS LESS THAN 1 MONTH OLD.

May 08, 2021

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

There were two warning (?) "bings" from the instrument cluster and then vehicle completely lost power and would not exceed maybe 2 MPH. Vehicle had forward drive, but no willingness for engine to speed up beyond idle speed. Was like this for several city blocks until I was able to restart at a traffic light and then it resumed normal operation. Did not notice any warning lights and no messages popped up in the instrument or vehicle display. Just the two "bings" before power loss. This is actually the second time this has happened. Last time was while accelerating on a freeway onramp, but vehicle corrected itself more quickly and without need for restart.

Dec 07, 2022

This SUV has been plagued with issues, and yet after 5-6 visits to the dealership, they don't seem to be able to fix them all. The vehicle (2.5T AWD) currently has around 14k miles and within the past month the gas pedal suddenly became unresponsive, worst of all while carrying my kids and wife in the car. Coming to a dead stop to cross an intersection, went to accelerate to join traffic and the car wouldn't accelerate. Last time on 9/23 when I almost got into a head-on accident while making a left turn as the car barely moved into the first of three incoming lanes, would not accelerate and so forced me to quickly hit reverse, outrageous! Other three times while making a right turn. Auto engine-off has been disabled on all occasions (hate it); two times happened while driving on smart mode, another one on comfort and another one on sport mode. Car has been always using Mobil, Shell or Chevron gasoline. Which also brings me to another point, the vehicle suddenly started consuming crazy amounts of gas, currently at 16mpg for the past 4 full tanks! The vehicle was dropped off at dealership on 9/26/22 and already filed for Lemon Law in FL as this is absolutely unreliable and dangerous to carry my family on. According to manager at Rick Case Hyundai of Davie, an update for the transmission just came out this week after a recall and so they were going to reprogram. I am still getting rid of this p.o.c.

Sep 26, 2022

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

The vehicle will not move forward or reverse, when drive or reverse is selected. The car has been at the dealership since 10/11/2022. I was informed that the transmission needed to be replaced. No one in the hyundai organization (including the dealership) can tell me when replacement will be.

Oct 27, 2022

I keep my vehicle backed into my single car garage. I have had 3 incidents in the last couple of months Beginning of mayish to now, where I start the vehicle, put it in drive and it does not drive. Twice it started to reverse and today it acted as though it were in neutral. I've taken video of the last 2 incidents showing that drive is selected, the dashboard and the Birdseye camera. My dealership is working to resolve but has stated to plan on my vehicle being there for awhile. This seems to be quite dangerous. When I turn the vehicle off and restart it, drive works.

Jun 29, 2022

ELECTRICAL SYSTEM,ENGINE

2 complaints

Car was bought approximately a year and a half ago and it was working fine until last September 2022 when it started to stall the engine when having ISG (Idle Stop and GO) ON. It has no pattern, but during the last 2 months it has shut down more than a dozen times. I've taken the car for inspection at Hyundai (2 times so far) and they can't find any faults when running a scan and said that they car is just fine. They assured that an ECM update would solve the issue but it has not improved anything in the car. The car has continued the pattern , when you stop the car it starts to shudders before stalling the engine, all without any error lights. Next November will be the third time bringing the car for the same issue without any resolution. Also, as a minor problem, it has started disconnecting the cellphone from the apple car and you can't reconnect it unless you turn off the car.

Oct 22, 2022

The vehicle sporadically turns off its engine by itself, mostly stopped when placing the transmission in park gear. One time the engine went out in the middle of the avenue. After these events when starting the engine it makes a noise for a few seconds. I have taken the vehicle to the dealer and they say that there is no type of technical bulletin on this type of problem.

Jun 07, 2022

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

Car was without power after 16 months and 7500 miles. Got it jump started. Two days after that, car would not start again. Second time jump started. Taken to the dealership (Alexandria Hyundai) where two days after that they found "nothing wrong with the car" and returned it to me. Before that, I asked them to change the battery, they denied my request and I paid out of pocket for a new battery as maybe that was the problem. One month approximately after that, car would not even open. Got it jump started again. Drove to blocks and completely and suddenly shut off in the middle of a busy intersection posing a major safety concern for myself and third parties. Involved 911 and towing. Had to spend 40 minutes depressing the brake for the car not to roll down and avoid an accident. Taken to the dealership again. 5 days after that, dealership found "nothing wrong with the car". 7500 miles inspection done in parallel "supposedly" put the tires at 35 psi per report issued but dashboard shows tires at 30 psi. Do not trust dealership, car poses significant driving and safety concern for me and third parties.

Sep 23, 2022

I took my car to the dealer because it hesitates when accelerating. I was told since no lights are on there's nothing they can do. This can be very dangerous as it jerks when accelerating

Aug 01, 2022

ELECTRICAL SYSTEM,SEATS

2 complaints

Seat full forward, into the dash with no input from operator. SECOND OCCURRENCE 08/04/2022 at 1700 Central time when parking the Santa Fe in the garage. When turned off, the driver's seat ran full forward and reclined forward into the dash - unsafe and potential injuries -- have a photo. I will be contacting the local dealership tomorrow to schedule an appointment for an inspection and routine maintenance. Since this is no longer an isolated occurrence we will be asking our dealer for assistance. Complaint Number 11475184

Aug 04, 2022

17551 mileage. Parked vehicle. Placed in Park, set parking brake. Drivers seat moved full forward and leaned forward pinning me against the steering wheel forcing the breath out of me before I was able to stop the spontaneous movement. Restricted my breathing could have injured my ribs had I not stopped it.

Jul 21, 2022

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

I am writing to formally report an issue with my vehicle that I believe may warrant a recall investigation. The issue involves the fuel door, which is failing to open after the car has been turned off. This has occurred repeatedly and is preventing me from refueling the vehicle, posing a significant inconvenience and potential safety concern. Despite ensuring that the vehicle is unlocked and powered down as instructed, the fuel door remains stuck and will not release. This malfunction requires manual intervention or technical assistance each time I need to access the fuel tank, which is not only frustrating but could also become hazardous in certain situations. I would appreciate it if this matter could be reviewed for possible recall consideration or guidance on next steps. Please let me know if additional documentation, including my VIN or service history, is needed.

Jun 20, 2025

LATCHES/LOCKS/LINKAGES

1 complaint

The contact filed the complaint on behalf of the contact's mother. The contact owned a 2021 Hyundai Santa Fe. The contact stated that while the contact's mother was driving at an undisclosed speed, the vehicle was crashed into by an oncoming vehicle. The other vehicle crashed into the front passenger's side close to the front bumper area. The driver's side door independently opened, although it was secured and locked prior to the crash. The contact stated the vehicle spun around and flipped onto the driver's side. In addition, the contact's mother's left leg and left foot were pinned underneath the vehicle. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The paramedics and Police arrived on the scene. A Police report was filed. The contact's mother was transported to the local medical center. The contact's mother sustained compartment syndrome, the big toe bone was broken in two places, and the left foot was broken. The manufacturer was made aware of the failure. The failure mileage was unknown.

May 27, 2025

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

I am writing to formally express my deep concern and dissatisfaction with the ongoing quality and safety issues I have experienced with my 2021 Hyundai Santa Fe, which I purchased new in March 2021. Despite regular maintenance and careful ownership, this vehicle has presented a persistent pattern of failure—most notably involving the electrical systems, onboard cameras, and overall build quality. Specifically, the following issues have occurred: •The rear backup camera has intermittently failed for an extended period, frequently displaying a black screen or static lines, rendering it unusable. •The front camera system has now failed entirely, disabling several advanced safety features. A warning alert is permanently displayed on the dashboard and cannot be dismissed. •I was recently informed that repairing this front camera will cost approximately $2,400, a significant expense for a system that should not fail this early in the vehicle's life cycle. •The overall quality of the interior materials has proven to be poor, with excessive wear and inconsistent performance of various controls and features. •In general, the engine power and performance fall well below expectations, especially given Hyundai's advertised standards. These recurring issues have not only affected our driving experience but have also introduced serious safety concerns, particularly as critical systems such as cameras and driver-assist features are now non-functional. We have never experienced this extent of problems with any vehicle in our ownership history. At this point, we are extremely disappointed and frustrated, and we feel that Hyundai has failed to uphold the level of quality and reliability expected from a modern, family-oriented SUV.

May 27, 2025

TIRES

1 complaint

Ever since I have purchased these tires I have been experiencing extreme violent vibration between 60 to 75 Mi an hour on the highway at first I wondered if something was wrong with the balance on the tire so I had them checked at the dealership twice and then I went to another dealership because the problem continue and had them checked same results no issues the balance machine only goes to 55 mph then I took it to a private garage paid out of pocket for the diagnostic twice because the problem over time persisted I also had an alignment done out of pocket and the problem again persisted I did a little research yesterday and there's many threads and forms in which people have complained about the exact same problem with the exact same tires I have screenshots I have video of my car doing it this is a manufacturer's defect that I'm trying to get addressed before somebody gets killed I have spoken to Pirelli corporate itself about this they're going to be issuing me a warranty claim let's see how far I get with that but the problem still is out there for others

May 23, 2025

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

I hadn't been begging Hyundai to help remove a public safety risk for years ! Today, The service lady witnessed my car have a severe safety defect. Although initially offering a rental car, ultimately denied due to my inability to provide insurance until the 1st. My insurance is valid until tomorrow. N they REFUSED to provide the rental without the insurance being dated for 4 days from today. The man in the service office asked if I needed a ride home!? Suggesting i drive the car home. Hyundai has witnessed this cars emergency parking failing, and are aware that this car has rolled out of gear TWO TIMES, W my son in it !!?? Until today, claiming unable to "duplicate" the defect. And unable to "substantiate " my claims due to not being able to duplicate the deflect. They duplicated the defect today. The car no longer has a safety system, that safely parks the car, when the door is open. The safety system fails, at more then half of the attempts,engage and the car will roll in either direction with the car door wide open The service department duplicated the defect today. They claim to have documented the defect . i would like to believe they will finally do what is right.. The realistic fact that they have chosen to disregard the safety of the community, and refuse to offer the rental car, is extremely dangerous to the community and neglectful to the laws of the Safety Act and my Consumer rights. With now, TWO (NOT AT FAULT) Rollaway accidents , insurers are refusing n to provide coverage for the vehicle. Some only offer liabilit, or want 4 xs the quoted rate. Hyundai is aware that this car is defective.. Hyundai has a recent consent order, for over 54 millionth dollars, for untimely recalls and falsafying reports to the NHSTA . They are now, as they then, are in violation of the Safety Act and the NHSTA Consent Order with Kia in the Theta II engines Class Action The purpose of the Safety Act, is to prevent serious injuries, from known defects before

Dec 30, 2024

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

1 complaint

My sante fe has shifted out of park and rolled away from me on 2 occasions. The first time I was about 30 feet away when my son and husband started screaming for me. The car we rolling across the parking lot. I tried to jump in and hit the brake but was unsuccessful and we slammed into a flag pole. The dealer ran a code reader on it and there was no codes so they denied responsibility. Basically called me a liar [XXX] it happened again In McDonald's drive thru The window lady witnessed it. I got out to.get my debit card and as I was leaning down the car rolled out of park snd started coasting away from me. I again, contacted my Hyundai who assigned another case manager. This case manager promised to reimburse me for a rental I paid for the first time the car rolled away from me. The case worker had told me she set up an appointment at another local dealer and they would have a rental waiting on me the next morning I asked her to call amd confirm the appt and rental and to call me back Never heard from her again After numerous calls and emails I recieved an email stating she could no longer assist me since I had obtained legal counsel. Complete lie I never informed them that I had retained counsel. I merely asked if I needed one. . This was their way of brushing me off for the 2nd time Myhyundai has record of me calling trying to gather a resolution at least 30 xs. I have contacted the attorney general's office who reached out to my dealer and my dealer told them they followed protocol and found no issue that would be a warranty issue Of course they aren't wanting to admit that this is issue because this one case could cost millions in recalls. Now there are more and more people that have had the same experience and I fear there will be death before this is addressed. Please help !! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 26, 2024

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.

Mar 08, 2024

ENGINE,BACK OVER PREVENTION

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.

Feb 22, 2024

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

During low speeds the car stalls out which could cause a safety issue for my family

Sep 14, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

Hyundai filed Recall Campaign 236 for the vehicle entering an unsafe state. On July 10th I took in our 2021 Santa Fe Limited with just over 15,000 miles, which had been operating normally with the serious safety defect and received the Remediation for this recall filed under NHTSA Recall Campaign 236. I took possession back of the vehicle and within a few miles of driving had the exact issues the recall remediation was supposed to fix, occur. I lost the ability to safely control the vehicle followed by multiple warning lights displaying and then experienced full loss of power. I could not signal or use emergency blinkers while going at speed on I-405 between mile marker 5 and mile marker 6, this placed everyone around me on the highway at risk. I am deeply concerned that the Recall Remediation for Campaign 236 may not work.

Aug 03, 2023

VEHICLE SPEED CONTROL

1 complaint

The vehicle will accelerate unexpectedly without using the accelarator. Usually this occurs when releasing the brakes and on a slight incline.. To date no injuries or damage has occurred due to this. My dealer has not reproduced this defect as far as I know. This vehicle has nor been inspected by the daeler or insurance reps to my knowlwdge. There is no prior indication that an acceleration will occur-no lights or any warnings. This issues has occurred several time within the last year.

Jul 24, 2023

VISIBILITY,STRUCTURE

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while self-inspecting the vehicle, the glass located above the windshield and sunroof showed cracks. Additionally, parts of the glass had detached. The vehicle was taken to the dealer, who informed the contact to contact the insurance provider. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,000.

Jun 09, 2023

ELECTRICAL SYSTEM,TRAILER HITCHES

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact stated while the vehicle was stationary at a traffic light, the vehicle turned off and on intermittently. The contact stated no warning light was illuminated. The contact took the key out of the ignition to completely turn off the vehicle. The contact was able to restart the vehicle and drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was not contacted regarding the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.

Jun 06, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

My transmission keeps slipping. I was on freeway this time and it slipped out of gear but it was like I pushed all the way down on pedal the RPM went way up so I had to wait until it slipped back into gear to be able to continue on down the freeway. I backed up traffic for a minute because I can't put on gas until it goes back in gear.

May 22, 2023

SERVICE BRAKES

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while his wife was driving at various speeds, she had to depress the brake pedal to the floorboard to stop the vehicle. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with TSB: 21-01-181H. The manufacturer had been informed of the failure. The failure mileage was approximately 58,800.

Mar 06, 2023

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

On January 26th, 2023 at 9:57am the vehicle was unable to shift into reverse, drive, or neutral. The vehicle's system sent automatic messages indicating to have the transmission control system checked. We had the vehicle towed to a Hyundai dealer to be serviced. The dealership advised they performed a software update and that nothing else needed to be done. Then on January 30th, 2023 at 7:44pm the vehicle's check engine light came on and the vehicles system sent us another notification to our phone and email that there was a transmission control system issue. The vehicle shakes abruptly when accelerating after a stop. I have photos of the warning messages as well as video of the car shaking.

Jan 31, 2023

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

I was accelerating after being at a stop sign onto a major two lane road when all of the warning systems came on and the car stalled while the front of the car was partially on the major two lane road. The alarms, including the collision warning were going off, and it took me several minutes to restart the engine. I was very lucky that I was not hit by oncoming traffic. This was immediately reported to our local Hyundai dealer. They took two weeks to schedule our appointment and then told us nothing was wrong and that everything "checks out". Today, I receive the recall notice telling me the loss of power "could increase the risk of a crash" and yet they do not yet have a fix for it. This means I am paying for a car that is unsafe to use with no remedy in sight. Had this occurred on the highway, I would have been killed.

Dec 12, 2022

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

I have been aware of this SAFETY DEFECT/RECALL for over 2 months now yet Hyundai has no remedy planned thus placing owners and others on the road in serious danger. This is unacceptable and I wish to file a formal complaint with the NHTSA. (NHTSA recall number 22V-746)

Dec 09, 2022

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

While driving the crash avoidance emergency braking came on out of nowhere, and the steering locked up. I was driving on a straight and level roadway with no vehicles in front of me when suddenly the whole dash lit up with warning lights and the car, a 2021 Hyundai Santa Fe, came to a emergency stop, the steering wheel was shaking and wouldn't turn. This was the second time this happened. The first time on 09/29/22 I called the car dealer and was told that "They knew of the problem and that there was no remedy". This is extremely dangerous, both times it happened while I was driving on a highway at a steady speed, thankfully the roadway was dry if it had been raining I would have probably crashed.

Nov 13, 2022

SEAT BELTS,FORWARD COLLISION AVOIDANCE

1 complaint

Emergency braking comes on with no vehicles in front for 1/4 mile. Passenger front seat belt is no working properly. Caution Collision comes on sporadically. Clock does not show correct time. Stop-Start System works sporadically. A/C fan blows out defrost sometimes. Remote start does not always work or shuts off too soon. Case Manager does not return calls. Changed Case Manager but NO BETTER. Hyundai DOES NOT CARE.

Aug 25, 2022

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

Problem #1 - At least 4 quarts of oil spewed from the oil tank and covered most of the engine for an unknown period time. There were no notifications, alerts, or any other indication concerning the oil tank having 1 or less quart of oil. Ultimately, there are at least three (3) questions that need to be addressed 1.In a 2021 Santa Fe, what would cause both the timing and valve covers to leak out at least four (4) quarts of oil out of the oil tank onto the engine. 2.Why was there no notification, alerts, or indication that the oil tank only had less than one (1) quart of oil. 3.What other damage could there have been to the engine beyond the several parts identified as needing to be replaced, that was not identified. A Chronological Order of Events is available.

May 30, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The contact indicated that the RPM would increase however, the vehicle would hesitate to accelerate causing a safety hazard while pulling into traffic. The vehicle was taken to the local dealer who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50.

May 05, 2022

SERVICE BRAKES,UNKNOWN OR OTHER

1 complaint

While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.

Mar 10, 2022

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.

Nov 03, 2021

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.

Sep 28, 2021

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V524000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available and would not be available for another three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sep 20, 2021

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

1 complaint

This vehicle is the first Santa Fe that only comes with adaptive cruise control and there is no way to disable it and set regular cruise control. Here are just a few examples of the safety risk. We were on State Highway 29 which is a rural 4 lane highway. There were 4 cars near us. Our cruise was set for 70mph. A vehicle came in front of us to pass which it did. There was no issue. However, our vehicle saw this as a threat and our vehicle slowed from 70mph to 50mph until the other vehicle was out of the set car length distance. Meanwhile the other cars around us had no indication or warning why we would have slowed down this much and we were nearly rear ended. There was screeching of tires and brakes suddenly applied by the other vehicles. All for nothing. I am on the highway with the cruise set at 75mph when again vehicles will come in front of me and my vehicle slows from 75 mph to 54mph, causing the surrounding vehicles to not know what is going on and I hope they are paying attention because there is nothing really going on other than normal driving. It is terrifying to have your vehicle control itself and you don’t know when it will start to accelerate again so for the most part, I am shutting the cruise control off and on constantly. At our most recent Hyundai service appointment for this problem, we were told by Hyundai Care Manager that this is exactly how it’s designed and there is no problem. And we’ve been told just simply don’t use the cruise control at all. That is not a solution. We feel like all these “safety” features are creating a sense of driver coma on our roads. Instead of the left lane being used for faster cars as a passing lane, the adaptive cruises are creating a chain of vehicles that are well under the speed limit

Aug 20, 2021

EXTERIOR LIGHTING

1 complaint

NOTICE: THIS CONCERN IS NOT THE RESULT OF AN ACCIDENT, IT IS AN ATTEMPT TO BRING ATTENTION TO WHAT I FEEL IS POOR ENGINEERING/DESIGN OF THE TURN SIGNAL INDICATORS ON THE BACK END OF THE 2021 HYUNDAI SANTA FE. We recently purchased this vehicle and just noticed, after owning the vehicle for about a week, that the only turn signal indicators on the back of the vehicle are located down low in the bumper. No turn signal indicators on the tail light assemblies located just below the rear window of the SUV as found on EVERY OTHER recently built SUV currently driving on US highways. That includes the 2017 Hyundai Santa Fe which we traded in to purchase this model. While I like this vehicle very much, I'm concerned for the safety of my family and anyone else who purchases a 2021 Santa Fe. I feel this is a grave oversight on the part of Hyundai and possibly the US Vehicle Safety Council (assuming the council approves car designs designated for US highways.) I sincerely hope that someone there will address this situation before people start getting hurt because the turn signal wasn't seen by following drivers.

Jun 26, 2021

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

DARK SPOT IN LOW BEAM HEADLIGHT FIELD CAUSES LOSS OF VIEW FOR DRIVER AS THE DARK SPOT PASSES FROM OBJECT TO OBJECT. PEOPLE OR ANIMALS, EVEN SIGNS LOSE ILLUMINATION AS THE DARK SPOT COVERS THEM. REFLECTIVE BARRELS IN CONSTRUCTION AREAS LOSE THEIR REFLECTIVITY AT NIGHT AS THIS SPOT COVERS THEM. THIS OCCURS ON THE LOW BEAM FUNCTION. HYUNDAI DEALER SAID IT IS FACTORY CREATED TO PREVENT NIGHT BLINDING OF ONCOMING VEHICLES. TO ME IT IS A SERIOUS PROBLEM FOR THE DRIVER OF THE HYUNDAI. WHEN DRIVING IN A CURVE THE DARK SPOT MOVES WITH THE SHAPE OF THE ROAD SO THE DRIVER LOSES THE ABILITY TO SEE EVERYTHING IN THE LIGHT FIELD.

May 06, 2021

2021 HYUNDAI Santa Fe Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2021 HYUNDAI Santa Fe have?

What are the most common problems with 2021 HYUNDAI Santa Fe?

Where does this 2021 HYUNDAI Santa Fe problem data come from?

Other Years - HYUNDAI Santa Fe

Other HYUNDAI Models

Similar Brands