2005 MERCEDES-BENZ E-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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532
Complaints Reported
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Complaints by Component
FUEL/PROPULSION SYSTEM
193 complaints
Fuel pump housing failed allowing gas to leak, further degrading parts of the fuel system, ultimately causing the locking ring to fail and gas to leak under rear passenger seat. Fumes filled the cabin while my family and I including two young children were inside. Fortunately, this issue was discovered rather quick, if not the fuel could have leaked onto the hot exhaust under the tank and ignited. I recently found this issue is well known in the Mercedes-Benz W211 chassis. You have multiple complaints on file. Mercedes had in fact issued an extended warranty of the fuel system however, it has since expired. The car provided no warning messages prior to failure. The car has yet to be inspected by the dealer, mechanic, or insurance.
Jul 07, 2024
Gas tank leak from under heat Shield Recall claims in 2012 it was extended for 15 years
Jun 20, 2023
The 2005 E500 W211 gas tank cracks leaking fuel sending unit and fuel pump. The odor of gas permeates the cabin, recall campaign number 2008-020001, and it’s extension information of 15 years dated Jan. 2015 signed by Ralph S. Fisher GM customer assistance center. The dealer in Hawai’i refuse to honor the recall warranty. It’s traveling a bomb.
Apr 28, 2022
The passenger compartment smells like gasoline. This is due to an issue that was already investigated by nhtsa however the warranty that was extended is expired by two years. I just purchased this vehicle used and it is unsafe to drive. It did not smell like gas a few weeks ago when it was purchased. The odor is very strong in the passenger compartment.
Aug 18, 2021
FILLED UP GAS TANK AND HAD FUEL ODOR INSIDE CAR AND FUEL LEAKING OUTSIDE THE CAR UNTIL FUEL LEVEL WAS AROUND 3/4 OF A TANK. I BELIEVE THAT MINE FALLS UNDER ALL THE OTHER PROBLEMS LISTED FOR FUEL LEAKS FOR OTHER W211 MERCEDES. THE EXTENDED WARRANTY FOR THIS WAS ONLY ALLOWED FOR ORIGINAL OWNERS AND NOT FOR ANYONE THAT PURCHASED USED.
Jan 29, 2021
+ 188 more complaints for this component
FUEL SYSTEM, GASOLINE
115 complaints
The contact owns a 2005 Mercedes-Benz E55 AMG. The contact stated that after refueling the vehicle and arriving to the residence; the contact became aware that after parking the vehicle in the garage, there was an abnormally strong gasoline odor coming from the vehicle. Additionally, the contact saw fuel leaking from the fuel tank. No warning lights were illuminated. The vehicle was part of an Extended Warranty program however, the Extended Warranty Program had expired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.
Jun 26, 2024
The contact owns a 2005 Mercedes-Benz E500. The contact stated that fuel was leaking from the fuel tank. There was an abnormal odor of fuel inside the vehicle. The contact refueled the vehicle and there was an abnormal odor of fuel outside of the vehicle. There were no warning lights illuminated. The contact called the local dealer, who stated there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 40,000.
Dec 21, 2023
THE DESIGN OF FUEL PUMP IN ALL THE MERCEDES BENZ IS VERY VERY DEFECTIVE , THE COMPANY HAS SHOWN GROSS NEGLIGENCE TO SAFETY OF CONSUMERS, WHEN EVER I FILL UP THE FUEL TANK , IT STARTS LEAKING AND STARTS EMITTING VERY FOUL SMELL IN SIDE AND OUT SIDE THE CAR, I THINK IF THERE IS TOO MUCH LEAKAGE OF GAS WHICH IS FITTED UNDER THE BACK SEATS OF CAR , IF THERE IS SMOKER PASSENGER , THE CAR CAN CATCH FIRE RIGHT AWAY, I HAVE COMPLAINED TO THE DEALER TO FIX THIS PROBLEM , THE DO NOT WANT TO COVER UNDER WARRANTY FOR SAFETY , BECAUSE THE CAR IS MORE THAN 4 YEARS OLD AND THE MILEAGE IS MORE THAN 50,000, I COMPLAINED TO THE HEAD OFFICE IN NEW JERSEY , THEY SUGGESTED ME TO REPLACE THE TANK , AND PAY FOR IT ,THE ESTIMATE IS ABOUT $4000.00 , SINCE IT IS SAFETY ISSUE THEY SHOULD RECALL ALL THE CARS, WHICH ARE IN THOUSANDS WITH THE SAME DEFECT, I HOPE YOU CAN TAKE CARE OF THIS PROBLEM OR FILE A CLASS LAW SUIT TO BE FILES AGAIN THE COMPANY FOR GROSS NEGLIGENCE. *TR
Jan 08, 2015
FUEL LEAK AND STRONG ODOR OF FUEL AFTER FILL UP. FUMES ARE HIGHLY FLAMMABLE, TOXIC AND NOXIOUS. THOUGHT THIS ISSUE WAS ADDRESSED UNDER NHTSA ACTION # EA13003 (DATED DEC 19TH 2014) AND MERCEDES IS TELLING ME THEY ARE UNAWARE OF ANY EXTENDED WARRANTY TO CORRECT THIS HIGHLY DANGEROUS ISSUE AND REFUSING TO CORRECT AS AGREEMENT PLAINLY CALLS FOR. PLEASE HELP. I DON'T WANT MYSELF OR WIFE BURNED ALIVE IN MY CAR ! *TR
Dec 29, 2014
AFTER FILLING UP THE GAS TANK, THERE IS A STRONG ODOR OF GASOLINE BOTH INSIDE THE CABIN AND OUTSIDE THE CAR. IT IS NAUSEATING AND CAUSES SEVERE HEADACHES TO THE DRIVER AND PASSENGERS. CHECK ENGINE LIGHT HAS ILLUMINATED WITH A SERIES OF CODES CONSISTENT WITH LOSS OF VACUUM (EVAP). FUMES ARE LEAKING INTO THE ATMOSPHERE BUT MOREOVER ARE IMPARTING THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE DUE TO THE ASSOCIATED NAUSEA AND HEADACHES. *TR
Dec 25, 2014
+ 110 more complaints for this component
SERVICE BRAKES
75 complaints
This is not about an accident. It's about the vehicle's condition. Precisely, about the brake service warning. Red warning with beeping on dashboard saying I need to bring it to workshop for service. My wife was driving this car when she felt something was wrong with the car and she brought it to her trustful mechanic for check up right away sameday That mechanic gave up to look any further suggesting a visit to MB dealer.
Dec 20, 2025
There has not been an incident report, however, my brakes failed while driving and I pulled over. This is the fault the SBC System which has an Extended 25 year warranty. I brought it into Mercedes prior to complete failure, but they only replace the Pressure Reservoir. It must be returned to Mercedes for the SBC UNIT replacement.
Feb 19, 2025
A warning in Red came up on the dashboard which said something like "catastrophic break failure" ..I was going slow about to stop at the Red light and the brakes did not work and I hit a mini van
Nov 15, 2023
car break looses 70% of its pressure and only left with 30% break. It happened 3-4 times already. break booster malfunction sign comes up. When i restart the car, malfunction sign goes away and it run ok for few days till it happen again. I am not driving it right now. it can cause serious accident at high speed
Aug 29, 2023
Break booster malfunction sign popped up 3-4 time while driving and I lost 70% of the break. Luckily it happened on local road at speed under 30mph. It is very dangerous and can result in an accident
Aug 20, 2023
+ 70 more complaints for this component
AIR BAGS
19 complaints
Had a minor accident no airbags deployed sitting in car I don’t know a month later something around that sitting in car key not in the ignition sitting in the driver seat when all of a sudden a big bang happened and blue out both side airbag by the sunroof sunroof. Was very loud and knocked my head sideways. Nothing had touch the car car hadn’t been hit car was sitting in the driveway with no ignition running no key in the ignition.
Feb 25, 2023
TAKATA RECALL: THE SRS LIGHT IN MY VEHICLE HAS BEEN ON FOR A WHILE. IT JUST HAPPENED OVERNIGHT WITHOUT ANY REASON. MY CONCERN IS WHAT WOULD HAPPEN IF I GOT INTO AN ACCIDENT, WOULD THE AIR BAGS STILL WORK. I'M WONDERING IF THIS ISSUE COMES FROM THE MANUFACTURE BECAUSE I HAVE HEARD OF SOME OF THE BENZ FROM THIS YEAR WITH THE SAME ISSUE
May 07, 2019
CAR WAS ELEVATED ON A 2 POST CAR LIFT AND WE WERE WORKING ON THE UNDERSIDE OF THE BODY. 2 SHARP BLOWS WERE STRUCK ON A BOLT HEAD ON THE UNDERSIDE OF THE CAR WITH A HAMMER IN AN EFFORT TO LOOSEN THE BOLT. AFTER THE SECOND BLOW, THE DRIVERS SIDE SIDE AIRBAGS DEPLOYED. THE CAR WAS STATIONARY, THE TRANSMISSION WAS IN NEUTRAL AND THE IGNITION KEY WAS TURNED TO THE ACCESSORY POSITION.
Apr 29, 2019
THE WARNING LIGHT INDICATING THAT THE AIRBAG MIGHT NOT DEPLOY IS ILLUMINATED. COULD THIS BE A MANUFRACTURING DEFECT?
Apr 18, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. WHILE THE CONTACT WAS DRIVING AT A LOW RATE OF SPEED, ANOTHER VEHICLE SWITCHED LANES INTO THE PATH OF THE CONTACT'S VEHICLE. THE CONTACT SWERVED TO THE RIGHT AND CRASHED INTO A CURB TO AVOID THE OTHER VEHICLE. SOME OF THE AIR BAGS DEPLOYED. SMOKE APPEARED INSIDE AND OUTSIDE THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE INSURANCE COMPANY TOWED THE VEHICLE TO A FACILITY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 01, 2019
+ 14 more complaints for this component
SERVICE BRAKES, HYDRAULIC
12 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE MESSAGE BOARD DISPLAYED REDUCE BRAKING POWER. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 02/25/15. *JB
Dec 24, 2014
AFTER PICKING UP THE KIDS FROM THE NEIGHBORHOOD SCHOOL AND DRIVING HOME IT HAPPENED, AS I APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR WITH NO RESISTANCE AND NO STOPPING POWER, RED LIGHTS CAME ON THE THE DASH TELLING ME I HAD A BRAKE FAILURE AND BRAKING POWER IS REDUCED!. WHAT A SCARY MOMENT! I WAS ABLE TO LET THE CAR ROLL TO A STOP SAFELY. AFTER TURNING THE CAR OFF AND THEN ON AGAIN ALL BRAKING POWER WAS RESTORED AND WAS ONCE AGAIN FUNCTIONAL. TOOK THE CAR INTO A MERCEDES BENZ DEALER THE NEXT DAY AND WAS TOLD THE ENTIRE BRAKE OPERATING UNIT NEEDS TO BE REPLACED AT A COST OF $2,200.00. I FIND THIS VERY HARD TO ACCEPT THAT THE BRAKE SYSTEM ON A PROPERLY MAINTAINED VEHICLE CAN SUDDENLY FAIL WITHOUT WARNING AND RESETS ITSELF AFTER A RESTART. THE DEALER OFFERED NO OTHER EXPLANATION, BUT THINGS HAPPEN. *TT
Sep 29, 2011
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 15 MPH WHEN THE CONTACT ATTEMPTED TO SLOW DOWN; THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. HE WAS ABLE TO SHIFT INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE TO THE BRAKE HYDRAULIC SYSTEM. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE SERVICE BRAKE SYSTEM HYDRAULIC UNIT. NHTSA CAMPAIGN ID NUMBER 05V133000, SERVICE BRAKES HYDRAULIC WAS PERFORMED IN 2006; YET, THE REPAIR DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 68,056 AND THE CURRENT MILEAGE WAS 69,000.
Apr 13, 2011
2005 MERCEDES BENZ E320. CONSUMER STATES BRAKE FAILURE *TGW THE CONSUMER STATED THE BRAKE FAILURE OCCURRED AS SHE WAS DRIVING 65 MPH. THE DASH LIGHTS INCLUDING THE BRAKE LIGHT LIT UP ON THE DASHBOARD AND THE VEHICLE BEGAN TO DECELERATE. THE CONSUMER APPLIED REPEATED PRESSURE TO THE BRAKE PEDAL WHICH FINALLY STOPPED THE VEHICLE ND HAD THE VEHICLE TOWED. THE BRAKE SBC SYSTEM NEEDED TO BE REPLACED *JB
Mar 16, 2011
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH WHEN A BEEPING NOISE SOUNDED INSIDE OF THE VEHICLE WITH THE ILLUMINATION OF THE BRAKE WARNING INDICATOR ON THE INSTRUMENT PANEL. WHEN FORCE WAS APPLIED TO THE BRAKES THERE WAS MINIMAL RESPONSE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE BE REPAIRED BY THE DEALER. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE SBC HYDRAULIC UNIT WAS REPLACED UNDER THE SERVICE WARRANTY. THE FAILURE MILEAGE WAS 99,264.
Feb 10, 2011
+ 7 more complaints for this component
SUSPENSION
10 complaints
I was sold this car and because I did not know what the red "STOP CAR TOO LOW WARNING" meant when I was driving it home, I was not only scammed by the used car dealership with no recourse, but I also was tricked into driving this car while it was not supposed to be driven for safety, per the manual of the vehicle. I will include a picture of the safety message from the manual where it states, "HIGH PRIORITY MESSAGES APPEAR IN THE MULTIFUNCTION DISPLAY IN RED COLOR". and the STOP CAR TOO LOW message states very specific safety instructions that a reasonable person could not know. I am filing this recall complaint because how the system operates. I was sold this car while the struts were faulty and had already developed a leak and because the car was currently running the AIR COMPRESSOR was able to keep up with the leak during the test drive because a slow leak will only go back down after an extended time period which I believe the dealer knew because he asked me how much I was trying to spend and all of a sudden he pulled my car out of their shop telling me they just got the car and haven't put it out yet. Please help me. When I parked the vehicle at a Golf course parking lot during the test drive I was with my uncle, I did look up mechanic shops but because the car dealership was located in Farmington, MN there was no place feasibly close enough for me to have the vehicle properly inspected. The issue is the ride of the vehicle on the air suspension was perfect so there was no way of me knowing the car was not supposed to be driven over 50 mph which you will see on the safety instructions, and the vehicle could have caused an accident because there was no way of me knowing the suspension being too low could cause the wheels to rub on the wheel well if the car is too low. I even added more radiator coolant the next day when I was driving the car and the STOP CAR TOO LOW WARNING came on again. Over $5000 in repairs that I had to do because of safety, please help me.
Jul 08, 2022
I HAVE REPLACED THE SUSPENSION BEFORE AND NOW THE SUSPENSION LIGHT COMES BACK ON. THE CAR IS DOWN LOWER THAN NORMAL. THIS IS ALL THE TIME.
Jan 28, 2021
I WAS DRIVING MY 2005 E500 4MATIC MERCEDES HIT A GIANT POT HOLE BUSTING MY LEFT PASSENGER RIM N WHEEL. SUSPENSION MALFUNCTION BEGIN BY THE CAR NOT RISING DUE TO A MALFUNCTION. REPORTED THE INCIDENT TO SCDOT ON 12/5/2019. MY CLAIM WAS DENIED. I RECEIVED A LETTER STATING THE POT HOLE WAS FIXED A D THEY WERE UNAWARE OF THE DAMAGED ROAD BECAUSE NO OTHER REPORTS WAS MADE ABOUT THE GIGANTIC POTHOLE. *TR
Apr 16, 2020
REAR END GOES DOWN WHEN THE CAR IN PARKED. "STOP" MESSAGE (RED) APPEARS ON DASHBOARD. DO NOT DRIVE CAR AND TAKE TO MECHANIC IMMEDIATELY. WHEN I START CAR AFTER 15 TO 20 MIN MESSAGE GOES AWAY AND CAR AGAIN COMES TO NORMAL POSITION. ITS HAPPENING ALMOST EVERYDAY FROM LAST FEW DAYS. IN FORUM I READ IT IS COMMON ISSUE WITH E SERIES OF 2003, 2004, 2005, 2006. MY CAR ONLY HAS 120K MILES. LEARNED THAT THERE IS LEAK IN AIR SPRINGS AND IT IS VERY EXPENSIVE TO REPAIR. I HAD SAME ISSUE 6 YEARS BACK ON FRONT PASSENGER SIDE WHEN I WAS DRIVING. FRONT PASSENGER SIDE SAT DOWN COMPLETELY AND RIM STARTED HITTING TIRE. I WAS DRIVING ON HIGHWAY AT 65K/HRS. I HAD TO CALL MERCEDES AND THEY ASKED ME NOT TO DRIVE AND THEY TOWED THE CAR TO DEALERSHIP. IT TOOK 2 DAYS TO GET CAR FIXED AND COST ME $2000.
Dec 03, 2017
TAKATA RECALL.
May 21, 2016
+ 5 more complaints for this component
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
10 complaints
THERE IS A VERY STRONG SMELL OF GASOLINE IN THE CABIN OF THE CAR AFTER I FILL THE GAS TANK. THE SMELL PERSISTS UNTIL ABOUT ONE-EIGHTH TO ONE-QUARTER OF THE TANK HAS BEEN USED THEN DISSIPATES. I HAVE READ WHERE THIS IS A COMMON PROBLEM FOR THIS CLASS AND YEAR OF MERCEDES. I JUST PURCHASED THE CAR. IS THERE A RECALL TO SOLVE THIS PROBLEM? IF SO, IS THERE A REFERENCE NUMBER? IF NOT, IS THERE A SERVICE BULLETIN ISSUED BY YOUR AGENCY OR BY MERCEDES TO ITS DEALERS TO FIX THE PROBLEM. MERCEDES SHOULD BE COMPELLED TO FIX THIS. THE GAS FUMES ARE NEARLY INCAPACITATING AND CERTAINLY IMPAIR SAFE DRIVING. *TR
Jan 20, 2014
NOXIOUS GASOLINE ODOR EMITTING INTO CABIN. LIFTED UP REAR SEAT TO FIND PUDDLE OF GASOLINE GATHERING ON TOP OF FUEL TANK, LEAKING FROM FUEL PUMP UNIT. REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Jul 13, 2013
ON HOT DAYS THERE IS A STRONG ODOR OF GAS INSIDE THE CAR. WHICH MAKES THE CAR UNBEARABLE TO DRIVE AND NOT SURE IF IT'S SAFE! OTHER OWNERS OF THE SAME MODEL OF CAR HAVE REPORTED THIS AND CONSIDER IT A SAFETY HAZARD AS WELL. LEAKING FUEL PUMPS HAVE BEEN DIAGNOSED AND INDEPENDENT SHOPS ARE AWARE OF THE ISSUE IN COLORADO. *TR
Jun 28, 2013
REFERENCE NHTSA ACTION #PE12001 LAST YEAR I BEGAN TO SMELL GASOLINE VAPORS WHEN MY MB E500 GAS TANK IS 100% FULL. THE SMELL FINALLY GOES AWAY AFTER USING ABOUT 1/4 OF THE TANK. THE GASOLINE SMELL IS SO BAD, I NEED TO LEAVE MY GARAGE DOOR PARTIALLY OPEN TO HELP REMOVE THE SMELL. CURRENTLY THERE ARE NO SIGNS OF GASOLINE LEAKING ON THE GROUND, BUT THE SMELL OF GASOLINE IS VERY STRONG BOTH INSIDE AND OUTSIDE THE CAR. I'VE RESOLVED MYSELF TO ONLY FILLING UP MY TANK TO 75% FULL EACH TIME I RE-FUEL. I CANNOT FIND THE LEAK OR DETERMINE THE GERNAL AREA AROUND THE TANK WHICH IS LEAKING. THIS IS A SERIOUS SAFETY ISSUE WITH THE GENERATION OF GAS VAPORS IN A CONFIRMED SPACE (INSIDE THE CAR OR GARAGE). *TR
Apr 20, 2013
WAS JUST INFORMED TODAY THAT OUR 2005 MERCEDES E 500 SEDAN NEEDS THE FUEL/GAS TANK REPLACED DUE TO A LEAK IN THE UPPER PORTION OF THE GAS TANK. THIS IS NEARLY A $2000 JOB AND I BELIEVE MERCEDES NEEDS TO ADDRESS THIS ISSUE FOR OWNERS EFFECTED BY THIS PROBLEM THE NHTSA ACTION NUMBER ON FILE FOR THIS ISSUE IS: PE12001 FROM BROWSING THE WEB, I SEE THIS IS AN ISSUE WITH OTHER MERCEDES OWNERS AS WELL. *TR
Feb 26, 2013
+ 5 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
THERE IS A HIGH LEVEL OF RF BEING EMITTED INSIDE THE CABIN OF THE CAR. THE LEVEL IS SO HIGH IT PUSHES PULSED RF WAVES AGAINST AN ALUMINUM EMERGENCY BLANKET THAT WAS SET UP TO IDENTIFY WHICH DIRECTION IT WAS COMING FROM. THIS METHOD SHOWED IT IS COMING FROM MULTIPLE DIRECTION WITHIN THE CABIN. THIS IS WITH THE ENGINE OFF AND WINDOWS ROLLED UP. ALSO LF L LEAVE THE CAR AND COME BACK WITHIN LESS THAN A MINUTE THE CLIMATE INSIDE WILL KNOCK ME OUT, OR MAKE ME VERY SLEEPY. I HAVE TO IMMEDIATELY GET OUT OF THE CAR AND WALK 50 TO 70 FEET AWAY FROM IT TO STOP THIS FROM HAPPENING IF L CATCH IT IN TIME. MOST OF THE TIME L DO NOT AND SOMEONE IS USING THIS DEFECT TO STEAL ITEMS FROM THE CAR, DESTROY THE INTERIOR AD ALONG WITH A HOST OF ILLEGAL ACTIVITY WHILE L AM PASSED OUT INSIDE.BECAUSE THIS DANGEROUS ACTIVITY HAPPENS 90 PERCENT OF THE TIME THE RF MAY BE REMOTELY CONTROLLED. ALSO L HAVE ALMOST BEEN KNOCKED OUT WHILE DRIVING ON SEVERAL DIFFERENT OCCASIONS. THANKS TO JESUS CHRIST L WAS ABLE TO PULL THE CAR OVER AND RECOVER. IN ADDITION THE RF WILL ISOLATE AND FREEZE DIFFERENT BODY PARTS INDIVIDUALLY SIMILAR TO THE THERAPEUTIC PROCEDURE OF COOL SCULPTING. MULTIPLE POLICE REPORTS HAVE BEEN MADE AND THE DEALERSHIP NOTIFIED. THE CAR MARKER WAS NOTIFIED BY PHONE BUT REFUSE TO HELP.
Feb 05, 2018
THE CAR IS BEING HACKED INTO BY MULTIPLE INDIVIDUALS ACROSS TRIPLE CITIES. THE HACKERS ARE ABLE TO LOCK AND UNLOCK THE DOORS, SHIFT GEARS, TURN ON THE CHECK ENGINE LIGHT, CONTROL THE RADIO AND CD PLAYER, OPEN THE HOOD TO STEAL OIL AND CONTROL THE COMPLETE FUNCTIONALITY OF THE CAR. INCLUDING TURNING ON THE CABIN LIGHTS, BLACKING OUT THE ODOMETER ALONG WITH THE FUEL GAUGE, AND SHUTTING THE CAR OFF WHEN DESIRED THIS INCLUDES IN THE MIDDLE OF THE STREET. BECAUSE THEY CAN UNLOCK THE DOORS AND ROLL DOWN THE WINDOWS THEY HAVE ACCESS TO THE HOOD AND GAS DOOR. THIS ALLOWED THEM TO BREAK THE RADIATOR, DAMAGE THE CATALYTIC CONVERTER, AND STEAL GAS. ALSO SINCE THE HACKERS HAVE ACCESS THEY HAVE DESTROYED THE DRIVERS SEAT, CRACK THE WOOD ON THE STEERING WHEEL AND DOOR TRIM, REMOVED THE RIGHT AND LEFT FRONT DOORS, AND DESTROYED THE CENTER ARM REST. THE RF FIELD IS CONTROLLED BY THEM, AND LOUD CRACKING SOUNDS ARE REMOTELY INTRODUCED WHEN THE CAR IS STATIONARY AND KEY REMOVED. THE TELE- AID IS ALSO ACTIVITIES REMOTELY ON OCCASION AS WELL. THE FBI HAS BEEN NOTIFIED NUMEROUS TIMES TO NO AVAIL ALONG WITH THE CAR MAKER WHO TOLD ME NOT TO CONTACT THEM AGAIN. THREE DEALERSHIPS CHECKED OUT THE CAR AND NONE KNEW HOW TO DEAL WITH THE ISSUE. MERCEDES BENZ IN GERMANY WAS NOTIFIED BY EMAI AND SAID MERCEDES USA HAS MY INFORMATION I'M THEIR LEGAL DEPARTMENT. THIS WAS OVER 2 YEARS AGO WITH NO CONTACT FROM THEM REGARDING THIS ISSUE. ALL ATTEMPTS TO REACH THEM BY PHONE VIA CUSTOMER SERVICE HAS FAILED. MULTIPLE POLICE REPORTS HAVE BEEN MADE WITH SEVERAL POLICE DEPARTMENTS.
Feb 05, 2018
HEADLIGHT AND ENGINE WIRING DETERIORATING BEYOND REPAIR! DANGEROUS AND MAY CAUSE SUDDEN CRASH OR FIRE.,.
Jan 20, 2017
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. WHILE THE VEHICLE WAS STATIONARY, IT WAS HACKED INTO ELECTRONICALLY. THE BRAKES, AIR BAGS, RADIO, AND ALL OTHER ELECTRICAL FUNCTIONS WERE ABLE TO BE CONTROLLED, INCLUDING THE VEHICLE'S SOFTWARE. THE MANUFACTURER AND DEALER WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 181,514.
Jan 05, 2017
BOUGHT USED ONE OWNER CAR W/88,500 MILES IN JULY 2015. AFTER DRIVING ONLY 200 MILES CHECK ENGINE LIGHT CAME ON, ENGINE WOULD TURN OVER BUT NOT START, IT WAS TOWED TO REPAIR SHOP. CODES READ CRANKSHAFT SENSOR, GENERATOR. MECHANIC REPLACED CRANKSHAFT SENSOR AND REPAIRED WIRE TO IT. DID NOT REPLACE ALTERNATOR. CALLED AND ADVISED CAR WAS READY FOR PICKUP. PICKED UP CAR AND DROVE LESS THAN 2 MILES AND CHECK ENGINE LIGHT CAME ON AGAIN. TOOK BACK TO MECHANIC WHO REMOVED CODES. DROVE ANOTHER 5 MILES AND CHECK ENGINE LIGHT CAME ON AGAIN. HE DIDN'T ANSWER PHONE, DROVE HOME IN LIMP MODE WHERE IT SAT FOR OVER A MONTH WHEN ANOTHER MECHANIC WAS WILLING TO TACKLE JOB. HE PUT ON NEW ALTERNATOR AND DRIVE BELT. CRANKSHAFT SENSOR WAS BAD AGAIN AND HE REPLACED IT. CAR WOULD NOT START. TOWED TO MB IN FRANKLIN, TN WHO SAID ECM/ ECU MODULE BAD. REPLACED IT AND THEN SAID BATTERIES BAD, AND ALTERNATOR BAD. THEY REPLACED BATTERIES BUT LOCAL MECHANIC TOLD THEM ALTERNATOR WAS WORKING FINE WHEN IT WAS PUT IN CAR. CAR TOWED BACK TO LOCAL MECHANIC WHO CHECKED AND SAID ALTERNATOR WAS INDEED BAD NOW AND HE REPLACED IT WITH ONE HE CHECKED OUT AGAIN BEFORE INSTALLING. NOW THE ALTERNATOR WAS NOT BEING ALLOWED TO CHARGE THE SYSTEM AND IS BEING TOWED BACK TO MB IN FRANKLIN, TN. AFTER SEARCHING THE INTERNET I FOUND THAT MB HAS BEEN INSTALLING DEFECTIVE WIRING HARNESSES IN THEIR CARS SINCE THE 1990'S AND THEY KNOW IT BUT WILL ONLY REPLACE THE DEFECTIVE HARNESS TO THOSE TO YELL THE LOUDEST BECAUSE THERE ARE SUPPOSEDLY MILLIONS ON CARS ON THE ROAD JUST WAITING TO SHORT OUT EXPENSIVE PARTS AND CAUSE OWNERS COSTLY REPAIRS. I AM YELLING AT THE TOP OF MY VOICE FOR YOU TO GO AFTER THEM WITH A VENGEANCE AND MAKE THEM DO THE REPAIRS. I HAVE SPENT OVER $4000. ALREADY ON THIS CAR WHICH SHOULD HAVE BEEN FIXED BY THEM AT THEIR EXPENSE. THE COVERING ON THE WIRES GETS BRITTLE AND SHORTS OUT VARIOUS..
Feb 22, 2016
+ 4 more complaints for this component
POWER TRAIN
5 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT CALLED ROADSIDE ASSISTANCE, IN WHICH THE MECHANIC STATED THAT THE VEHICLE HAD A FAULTY SHIFT SENSOR. THE TECHNICIAN WAS ABLE TO START THE VEHICLE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000.
May 14, 2014
AFTER COMING TO A STOP AT AN ENTRANCE TO A BUSY HIGHWAY, MY 2005 E500 JUST BARELY MOVED ONTO THE BUSY HIGHWAY, AND WOULD NOT ACCELERATE. THE TRANSMISSION WAS "STUCK" IN ONE OF THE HIGHER GEARS. I PULLED THE CAR TO THE SHOULDER, TURNED OFF THE IGNITION, AND RESTARTED IT. AFTER RESTARTING, IT WORKED NORMALLY. THIS HAS OCCURRED NUMEROUS TIMES SINCE THEN. THERE SEEMS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THIS TRANSMISSION. THIS IS SEEMS PARTICULARLY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC FROM A STOP, OR CROSSING A BUSY INTERSECTION. A LITTLE BIT OF INVESTIGATIVE WORK HAS REVEALED THAT THIS IS VERY COMMON WITH THE MERCEDES 722.9 SEVEN SPEED AUTOMATIC TRANSMISSION. *TR
Mar 05, 2012
FROM A STOP THE CAR WOULD NOT ACCELERATE BEYOND AN IDLE, DESPITE DEPRESSING THE ACCELERATOR. IT HAPPENED ONCE ON THE HIGHWAY AFTER A TOLLBOOTH AND ALMOST CAUSED AN ACCIDENT WHILE MERGING. IT ALSO HAPPENED IN THE NEIGHBORHOOD AFTER A STOP SIGN. PROBLEM IS INTERMITTENT. DEALER COULD NOT DUPLICATE PROBLEM AND DID NOT MAKE ANY REPAIRS. *TR
Oct 26, 2007
CAR WOULD NOT PROPERLY ACCELERATE FROM REDUCED SPEED. INCIDENT OCCURRED ON THREE OCCASIONS. LAST INCIDENT OCCURRED ON ENTRY TO FLORIDA TURNPIKE. CAR REQUIRED CONSIDERABLY MORE THAN QUARTER OF MILE TO REACH 50 MPH. ALMOST REAR ENDED BY TEN WHEELER THAT COULD NOT MOVE TO PASSING LANE. VERY DANGEROUS SITUATION. DEALER CLAIMED THEY COULD NOT REPRODUCE SITUATION. DEALER FOUND FAULTY GLOW PLUG. DOUBTFUL THAT THIS HAS ANYTHING TO DO WITH PROBLEM. DEALER NOW CHECKING PROBLEM AGAIN. INCIDENT OCCURRED ON THREE OCCASIONS DURING PAST TEN DAYS. ALMOST REAR ENDED BY TEN WHEELER *NM
Nov 01, 2006
ON THE DAY OF THE INCIDENT, THE CAR GEAR WAS SHIFTED TO DRIVE, BUT RATHER THAN GOING FORWARD, IT PROCEEDED TO ROLL BACKWARDS ON THE INCLINE ON WHICH IT WAS PARKED AS IF IT WERE IN NEUTRAL. THE CAR WAS THEN TOWED TO THE NEAREST DEALER AND THE SERVICE DEPARTMENT SAID THAT A CLIP IN THE GEAR BOX HAD BROKEN AND HAD TO BE REPLACED. *JB
Jun 07, 2006
ENGINE AND ENGINE COOLING
5 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT WAS DRIVING 25 MPH AND ATTEMPTING A RIGHT TURN WHEN THE ENGINE STARTED TO EMIT A NOISE AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS PULLED TO THE CURB AND THE CONTACT TURNED THE ENGINE OFF FOR ABOUT TEN SECONDS. THE VEHICLE WAS RESTARTED AND RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE WITHIN SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR REPAIRS OR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000.
Nov 08, 2011
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320 CDI. THE CONTACT STATED THAT WHEN HE ATTEMPTED TO START THE VEHICLE, IT WOULD NOT RESPOND. THE FAILURE OCCURRED SEVERAL TIMES AND THERE WERE NO WARNING LIGHTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER SEVERAL TIMES AND THE COMPUTER WAS REPROGRAMMED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 14,027.
Oct 28, 2010
FAULTY CAM AND CRANKSHAFT POSITION SENSOR CAUSED ENGINE TO DIE (STALL) IN HEAVY NYC TRAFFIC IN THE CENTER LANE OF US HWY 9. DEALER INDICATED THAT THE CAM POSITION SENSOR 003-153-28-28 AND SENDER UNIT 004-153-69-28 MUST BE REPLACED, INDICATING THE CAUSE AS AN INTERNAL FAULT. DEALER'S SERVICE REP STATED THAT THIS WAS A COMMON PROBLEM. THE FAILURE MODE IS THE SAME AS OCCURRED ON MY E 320 MODEL YEAR 2000. *TR
May 24, 2010
MY CAR IS E500, 2005. IT IS 42,333 MILES BUT IT IS LEAKING RIGHT ENGINE MOTOR MOUNT. WHY DOES IT HAPPEN? DOES IT CAUSE INJURIES OR DEATH? IS IT DEFECT FROM MERCEDES-BENZ? DOES MERCEDES-BENZ NEED TO FIX WITHOUT CHARGE? PLEASE ADVISE. THANK YOU *TR
Feb 05, 2010
I OWN A 2005 MERCEDES E320 CDI (DIESEL). THE CAR GIVES OFF BLACK SMOKE (INTERMITTENTLY) AND A BLACK TAR LIKE SUBSTANCE (BLACK SOOT) POURS OUT OF MY EXHAUST. I HAVE COMPLAINED TO MERCEDES AND THEY STATE, "THE CAR IS OPERATING WITHIN FACTORY SPECIFICATIONS." THE DEALERSHIP (SKYLAND AUTOMOTIVE, ASHEVILLE, NC) STATES THAT IT IS DUE TO POOR QUALITY DIESEL FUEL. I HAVE CONSIDERED LEGAL ACTION UNDER THE "NC LEMON LAW", BUT WOULD RATHER JUST HAVE THE PROBLEM SOLVED OR A RETURN OF THE PURCHASE PRICE OF THE VEHICLE. *JB
May 26, 2006
VISIBILITY
4 complaints
The contact owns a 2005 Mercedes-Benz E320. The contact received notification of NHTSA Campaign Number: 22V954000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated she had trapped her finger in the sunroof. The contact stated that the sunroof was loose. The failure mileage was unknown. Parts distribution disconnect.
Jan 26, 2024
The contact owns a 2005 Mercedes-Benz E320. The contact received a recall notification for NHTSA Campaign Number: 19V918000 (Visibility) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Sep 10, 2021
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Aug 28, 2020
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THAT THE RUBBER SEAL AROUND THE SUNROOF SHIFTED OUT OF PLACE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE CONTACT STATED THAT THE WATER ALSO ENTERED THE INSTRUMENT PANEL AND CAUSED SEVERAL ELECTRICAL SYSTEM FAILURES. THE CARPET WAS ALSO SOAKED FROM THE WATER. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE DUE TO THE ELECTRICAL FAILURES. THE CONTACT PLACED TAPE AROUND THE SUNROOF TO PREVENT FURTHER WATER INTRUSION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
May 20, 2020
ENGINE
4 complaints
SECONDARY AIR INJECTION SYSTEM.....FAIL EVAPORATIVE EMISSION SYSTEM VENT CONTROL CIRCUIT.......FAIL
May 06, 2018
WAS DRIVING ON THE HIGHWAY AND THE CAR LOST POWER. TOOK IT IN TO THE DEALER AND I WAS TOLD THAT THE PROBLEM CANNOT BE DUPLICATED. THE CAR WAS IN SEVERAL TIMES FOR REPAIRS WITHOUT SUCCESS. CHANGED THE EGR VALVE TO NO AVAIL. WHEN THE CAR LOOSES POWER I HAVE TO RESTART IT ,AND THEN IS FINE FOR A WHILE. BOUGHT THE CAR NEW AN SILL HAVE IT. *TR
Nov 24, 2014
THE ENGINE SHUT DOWN BY ITSELF. I TRIED TO RESTART, BUT IT DID NOT. HOWEVER, IT WOULD START AGAIN, AFTER 5 MINUTES. THESE EVENTS HAVE HAPPENED SEVERAL TIMES; IT BECAME DANGEROUS. ENGINE PROBLEMS DUE TO CRANKSHAFT POSITION SENSOR FAILURE. *TR
Aug 15, 2014
WITH ENGINE RUNNING AND CAR STOPPED AND IDLING CAR ENGINE DIED AND WOULD NOT RESTART FOR 20 MINUTES. *TR
Apr 27, 2014
STEERING
3 complaints
THE STEERING WHEEL ADJUSTMENT DOESN'T GO UP. IT DOESN'T WORK STATIONARY OR IN MOTION.
Dec 18, 2020
ON A RIGHT TURN THE RACK AND PINION MECHANICAL PART FAILED. STEERING BECAME EXTREMELY DIFFICULT, AND ALMOST CAUSED A MOVE INTO ONCOMING TRAFFIC. THE MECHANICAL FAILURE CAUSED A BLOW BACK OF FLUID WITH METAL FILINGS INTO THE POWER STEERING PUMP. THE PUMP OVERFLOWED ONTO THE BELT. THE BELT THEN STRESSED THE WATER PUMP UNTIL IT TOO WAS BROKEN. $8,000 WORTH OF DAMAGE.
May 16, 2012
MY VEHICLE HAS HAD A SERIOUS STEERING PROBLEM TO THE RIGHT FROM DAY 1 OF DRIVING VEHICLE OFF THE DEALERS LOT. IT HAS BEEN IN THE SERVICE DEPT. FOR 5 TO 6 TIME FOR THE STEERING PROBLEM AND PULLING TO THE RIGHT. THE DEALERSHIP LOCATED ME ANOTHER VEHICLE A MONTH AFTER PURCHASE,. I TEST DROVE THE VEHICLE WITH THE SALESMAN, HE PUT MY NAME IN THE WINDOW OF THE UPGRADED VEHICLE AND THE PICKUP DATE. WHEN I WENT BACK THE NEXT DAY TO PICK UP THE VEHICLE, THE SALESMAN AND SERVICE MANAGER WOULD NOT LET ME HAVE THE UPGRADED VEHICLE AS PROMISED THE DAY BEFORE. TODATE, I AM EXPERIENCING SAME PULLING PROBLEM TO THE RIGHT, AND ON A SUMMARY REPORT GIVEN TO ME BY THE DEALERSHIP, THERE HAS BEEN EXTENSIVE DAMAGE TO THE RIGHT SIDE OF THE VEHICLE IN FEBRUARY 2008 A MONTH BEFORE I PURCHASED THE VEHICLE. I NEED HELP IN INVESTIGATING THIS VEHICLE. *TR
Sep 29, 2010
TIRES
3 complaints
IN JUNE OF 2011 I PURCHASED A SET OF FOUR MICHELIN P215/60R16 PRIMACY MXV4 TIRES FOR MY 2005 MERCEDES BENZ E320 AUTOMOBILE. IN JULY OF 2014 ONE OF THE TIRES FAILED (LOST AIR PRESSURE WHILE PARKED) WHILE MY WIFE AND I WERE ON A WEEKEND TRIP OUT OF TOWN. THE LOCAL TIRE SHOP THAT REPAIRED THE FLAT INFORMED US THAT THE TIRE COULD NOT BE REPAIRED ? THE SIDEWALL HAD FAILED AND THE TIRE WOULD NEED TO BE REPLACED. THE FAILED MICHELIN TIRE HAD BEEN INSTALLED FOR 3 YEARS AND HAD 50% OF THE USABLE TREAD WEAR REMAINING (MEASURED LATER BY DISCOUNT TIRE). WE TEMPORARILY REPLACED THE TIRE WITH A NON-MICHELIN TIRE AND SAVED THE FAILED MICHELIN. WHEN RETURNING FROM OUR TRIP WE TOOK THE FAILED MICHELIN BACK TO THE DISCOUNT TIRE SHOP WHERE WE HAD PURCHASED THE SET. USING THE ROAD HAZARD GUARANTEES WHEN PURCHASING THE SET, DISCOUNT TIRE REPLACED THE FAILED MICHELIN WITH A NEW MICHELIN. WHILE PERFORMING OTHER VEHICLE MAINTENANCE IN SEPTEMBER OF 2014 I OBSERVED A SECOND MICHELIN TIRE WITH A SIDEWALL CRACK FOLLOWING THE WHEEL BEAD FOR SEVERAL INCHES BEFORE PROGRESSING RADIALLY. I AGAIN TOOK THE FAILED MICHELIN BACK TO THE DISCOUNT TIRE SHOP WHERE WE HAD PURCHASED THE SET. THE FAILED MICHELIN TIRE HAD APPROXIMATELY 50% OF THE USABLE TREAD WEAR REMAINING. USING THE ROAD HAZARD GUARANTEES WHEN PURCHASING THE SET, DISCOUNT TIRE REPLACED THE FAILED MICHELIN WITH A NEW MICHELIN. IN OCTOBER OF 2014 I PURCHASED A USED CAR WITH MICHELIN TIRES INSTALLED. SINCE RECENTLY EXPERIENCING MICHELIN TIRE FAILURES I EXAMINED THE USED CAR MICHELINS AND, SURE ENOUGH, I DISCOVERED A TIRE WITH THREE SIGNIFICANT INCIPIENT SIDEWALL FAILURES. THESE SIDEWALL FAILURES OF DIFFERENT YEAR MANUFACTURE MICHELIN TIRES SEEMS TO ME TO INDICATE A PATTERN OF QUALITY CONTROL PROBLEMS. MY LIMITED EXPERIENCE WITH THESE FAILURES SEEMS TO INDICATE THAT HAVING THE TIRE ON A VEHICLE FRONT POSITION ACCELERATES CRACK PROPAGATION. I WOULD LIKE TO ATTACH PICTURES OF THE TIRES (FOOT LONG CRACK - WORST CASE). *TR
Nov 06, 2014
TL*THE CONTACT OWNS A 2005 MERCEDES BENZ E320 CDI (NA) EQUIPPED WITH MICHELIN TIRES (MODEL AND SIZE UNKNOWN). THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TIRE BLEW OUT. THE CONTACT HAD THE TIRE CHANGED. THE VEHCIEL WAS TAKEN TO A TIRE DEALER TO REPLACE THE TIRE. THE CONTACT WROTE A LETTER TO THE MANUFACTURER BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Dec 29, 2010
DT: CONSUMER BOUGHT THIS NEW VEHICLE IN JULY OF 2004, IN FEBURARY 2005 HIT A SLIGHT BUMP AND EXPERIENCED A FLAT TIRE. SINCE THEN , HAD 3 MORE FLATS TIRES FROM VERY MINOR RIDGES IN THE ROAD. SPOKE WITH THE MANUFACTURER WHO OFFERED TO REPLACE ONE TIRE WITH ORG TYPE TIRES, SPOKEN WITH MANUFACTURER AGAIN, AND THEY OFFERED TO REPLACE 2 TIRES WITH CONTIPRO CONTACT TIRES, AS LONG AS HE BOUGHT 2 TIRES AT RETAIL.*AK
May 26, 2005
VEHICLE SPEED CONTROL
3 complaints
DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT ACCELERATE. THIS HAPPENED INTERMITTENTLY THEREFORE THE VEHICLE WAS MOVED OFF THE ROAD WHERE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE FIRST TIME THE INCIDENT HAPPENED, THE DEALER STATED THEY REPLACED A VALVE. UPDATED 07/07/06. *JB
Jun 05, 2006
DT: 2005 MERCEDES-BENZ E500. THE VEHICLE ACCELERATED ON ITS OWN. WHEN THIS HAPPENED IT RAN INTO A WALL. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP AND THEY STATED THE CONSUMER'S FOOT MUST HAVE BEEN ON THE ACCELERATOR, NOT THE BRAKE PEDAL. THE VEHICLE RAN NORMALLY PRIOR TO THIS PROBLEM. NOTHING WAS REPLACED FOR THIS PROBLEM, JUST THE BODY PARTS. NO ONE INJURED. A POLICE REPORT WAS NOT TAKEN. THIS WAS THE ONLY TIME THIS HAPPENED WITH THE VEHICLE.*AK *JB
Sep 29, 2005
CONSUMER STATED 2005 E-500 MERCEDES-BENZ DID NOT STOP AND JUMPED OFF CURB AND CRASHED. *BF THE VEHICLE JUMPED THE CURB AND CRASHED INTO A GLASS DOOR OF A DENTIST OFFICE AND SIDE SWIPED ANOTHER VEHICLE. PRIOR TO THIS INCIDENT THE CONSUMER EXPERIENCED IRREGULAR SPEED. THE CONSUMERS FOOT WAS ON THE BRAKES THE ENTIRE TIME. MERCEDES FOUND NO PROBLEM. REFER TO ODI# 10115643. *SC
Feb 16, 2005
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Car smells like gas. Constantly a couple machanic. Did some repairs. But there’s a small leak as well from a smoke test. Gas leaks in more than one area. Oil leaks everywhere. Evap leak didn’t pass smog. Then went to a smog station and repair. Check engine light back on again. I saw Mercedes had an extended warranty to avoid recalling several safety complaints. I got the car from a guy who never looked into recalls or extended warranty for these complaints. Please help me to get refunded what I payed so far with repairs on gas leaks. Also to repair the whole gas system. It is dangerously ongoing. I never got notified by Mercedes nor did the previous owner.
Jul 22, 2025
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Jul 08, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Several times if the vehicle is not driven in a day or two the battery would be dead.I had to replace the battery twice in 2 years. I now receive a message (check battery) every time I start the vehicle. I bought a battery charger that I keep with me all the time. Once a month I put the vehicle on a battery charger, and if I’m not going to use it for a week or more,I put it on a trickle charger. I own 2 other vehicle and none of them need this type of treatment.
Nov 08, 2022
EIS MODULE AND KEY FAILED WHILE ON FREEWAY, CAUSING CAR TO LOSE ALL GAUGES RADIO AND ENDING WITH NOT BEING ABLE TO START VEHICLE ON SIDE OF FREEWAY. NOW THIS IS GOING TO COST ME 1300 DOLLARS.. CAR HAS BEEN GREATLY TAKEN CARE OF AND WELL MAINTAINED. NO REASON THAT THIS SHOULD HAPPEN. I COULD OF WRECKED BC THE TURN SIGNALS STOPPED WORKING AS WELL IN THE FAST LANE WITH NO LEFT SHOULDER TO PULL OVER TO. DEADLY
Sep 13, 2020
EXTERIOR LIGHTING
2 complaints
INSTRUMENT PANEL NOT WORKING FOR LAST COUPLE OF MONTHS OR LONGER DID NOT DRIVE FOR SEVERAL WEEKS BEFORE
Mar 07, 2022
POOR VISIBILITY AT NIGHT SECONDARY TO LIGHT LENS FOGGING DETERIORATION OF PLASTIC LENS MATERIAL NECESSITATING USING HIGH BEAMS ALL THE TIME. *TR
Nov 27, 2011
VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
May 05, 2020
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT STATED THAT WATER ENTERED THE CABIN OF THE VEHICLE FROM THE SUNROOF. THE CONTACT STATED THAT THE WATER ENTERED THE SUNROOF, ROLLED DOWN THE DRIVER'S SIDE DOOR AND INTO THE ENGINE COMPARTMENT. THE BATTERY AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE AUXILIARY BATTERY, THE REAR BATTERY, AND THE ALTERNATOR WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). (RBM OF ATLANTA, INC. 7640 ROSWELL RD, ATLANTA, GA 30350) WAS NOTIFIED OF THE RECALL AND INFORMED THE CONTACT THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 20, 2020
UNKNOWN OR OTHER
2 complaints
I MADE AN APPOINTMENT WITH MERCEDES OF LITTLE ROCK AND REFERENCED MFG RECALL # 2019120012 AND NHTSA RECALL # 19V918. WHEN I SHOWED UP THIS MORNING AT THE DEALERSHIP SERVICE CENTER, I WAS TOLD THERE IS NO RECALL ON THIS VEHICLE. I ATTEMPTED TO SHOW THEM THE WEBPAGE INFORMATION WITH MY PHONE AND THEY SAID IF IT DOESN'T SHOW UNDER THEIR VIN LOOKUP, THERE IS NOTHING THEY CAN DO. IS THERE A WAY TO APPEAL OR OTHER RECOURSE? THANK YOU
Jan 09, 2020
I HAVE A MERCEDES-BENZ E-CLASS CDI THAT HAS A DEFECT IN THE BRAKING SYSTEM. THIS IS NOT A SAFETY ISSUE, BUT RATHER THE BRAKES MAKE A HIGH PITCHED SQUEAKING NOISE WHEN APPLIED. I HAVE BEEN TOLD THAT THIS IS A KNOWN PROBLEM IN GERMANY AND THAT THE NOISE CANNOT BE FIXED. THIS PROBLEM BEGAN WITHIN 1 MONTH OF THE PURCHASE OF THIS VEHICLE. PURCHASE DATE 4-29-05
Aug 25, 2005
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
I TOOK MY CAR TO THE DEALERSHIP BECAUSE IT WAS A RED BATTERY ON THE DASH BOARD, I WAS TOLD I NEED A FUEL PUMP, I TOLD THE DEALERSHIP I HAVE A WARRANTY FOR THIS, BUT I WAS TOLD THE PAPER I HAVE EXPLAIN WHAT A WARRANTY IS, I CALLED MERCEDES HEADQUARTERS SEVERAL TIMES AND I WAS TOLD I KEEP CALLING ABOUT THE SAME THING ITS IN THE NOTES IT IS UP TO THE SERVICE MANAGER TO APPROVE THE WARRANTY I HAD TO PAY FOR THE CAR REPAIRS EVEN THO I HAD A WARRANTY. I TOOK MY CAR TO ANOTHER MECHANIC AND I WAS TOLD I NEED A BATTERY, MY CAR IN THE STREETS WHILE I WAS DRIVING TO THE DEALERSHIP I CALLED AND HAD IT TOWED TO THE DEALERSHIP MY GRANDBABY AND I WAS IN THE HEAT FOR OVER AN HOUR WAITING FOR THE TOW TRUCK, I ALSO TOOK MY CAR TO GOODYEAR AND THEY PUT IT ON THE COMPUTER 2X AND THEY DID NOT KNOW WHY THE RED LIGHT WAS ON THEY BUT THOUGH I JUST NEED ANOTHER BATTERY
Aug 05, 2018
WHEN THE GAS TANK IS FULL, THE CAR SMELLS LIKE PURE GAS. I TOOK IT TO THE DEALERSHIP TO BE FIXED, BUT THEY DID A "PATCH" AND MADE THE SMELL SO BAD THAT IT GAVE US ALL HEADACHES EVEN WITH THE WINDOWS DOWN. THE DEALERSHIP HAS HAD MY CAR FOR 3 MONTHS NOW AND NOTHING HAS BEEN DONE. MERCEDES NEEDS TO FIX THE ISSUE, OR GIVE ME A NEW CAR!
Jun 23, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500W, WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. AS A RESULT, THE CONTACT DROVE THROUGH A STOP LIGHT. THE CONTACT STATED THAT THE EPC WARNING INDICATOR WAS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPC UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
May 10, 2018
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BATTERY WARNING INDICATOR FLASHED ON THE INSTRUMENT PANEL. THE MANUFACTURER INDICATED THAT THE STATUTE TO RECEIVE AN EXTENDED SERVICE CAMPAIGN EXPIRED; THEREFORE, THEY REFUSED TO REPAIR THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V133000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Dec 01, 2016
STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E350. THE CONTACT STATED THAT THE WINDSHIELD MOLDING MELTED THAT HELD THE WINDSHIELD IN PLACE. THE MOLDING THAT HELD THE SIDE WINDOWS TOGETHER ALSO MELTED. THE CONTACT BELIEVED THE VEHICLE WAS BEING HACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.
Nov 05, 2015
THERE WAS A REFLECTOR OF THE WINDOW ON THE DRIVER SIDE THAT REFLECTED IN THE SIDE MIRROR. WHEN THE CONSUMER ROLLED THE WINDOW DOWN THE REFLECTION WAS GONE. THE REFLECTION OF THE DASHBOARD WAS ALSO SEEN IN THE WINDOW. *JB *SC
Nov 22, 2004
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
CODE: 4A30 ENGINE CONTROL MODULE NOT IDENTIFIED OR INCORRECT CONTROL MODULE. CODE: 54F0 CAN COMMUNICATION WITH CONTROL UNIT TRANSMISSION CONTROL IS SPORADICALLY DISTURBED. SAFETY ISSUE: I RECENTLY GOT OFF THE FREEWAY, CAME TO A STOP, AND THEN ATTEMPT TO PROCEED NORMALLY WITH THE VEHICLE NOW STUCK IN 5TH (OR WHATEVER THE SENSOR CHOOSES) GEAR, AND NO POWER STEERING- THERE IS A REASONABLE USER PRESUMPTION THAT THE CAR WOULD ACCELERATE NORMALLY AND BE ABLE TO SAFELY JOIN TRAFFIC....INSTEAD IT CRAWLS FORWARD AT A FEW MILES AN HOUR INTO POTENTIAL HARMS WAY WITH NO WAY TO ACCELERATE THE VEHICLE NORMALLY, THEREBY LEAVING THE DRIVER AND OUR CHILDREN IN DANGER. I SPEAK FROM PERSONAL EXPERIENCE, AND WOULD NOT WISH THIS TERROR EXPERIENCE ON OUR WORST ENEMY. MERCEDES MONTVALE NJ WILL NOT PARTICIPATE ON FIXING THE CAUSE OF THIS SAFETY ISSUE. *TR
Nov 22, 2013
SLOWING DOWN FOR LIGHT AND CAR TRIES TO STALL. AFTER GETTING IT HOME AND IN THE GARAGE, NOTICED STRONG GAS SMELL. TOOK TO SHOP AND GUY SAID GAS LEAK FROM TOP OF TANK. READ ABOUT LOTS OF COMPLAINTS ABOUT THIS ISSUE WITH OTHER PEOPLE WITH E320'S. *TR
Sep 28, 2013
SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
2005 e500 mercedes benz,after full tank of gas I filled. I noticed very strong gas inside my car and outside. It can catch on fired. cause cancer and lung issues.
May 23, 2024
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
I was traveling at about 60mph and started to slow to turn off the highway. Suddenly a red brake warning light came on and it took tremendous pressure to slow the car down and I overshot the turn. Then the car had no power. I was 36 miles from my home. I limped at 5-20 mph to a friends house and had the car towed to my home. There was absolutely no warning of any kind of brake problem. The car was driving just fine before this happened. I believe it could have been a much worse situation had I been in any kind of traffic.
Jul 24, 2022
FUEL SYSTEM, GASOLINE,SEATS
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E500. THE CONTACT STATED THERE WAS AN ABNORMAL FUEL ODOR DETECTED. THE VEHICLE WAS TAKEN TO EURO AUTO CENTER (5180 VENICE BLVD LOS ANGELES, CA 90019, (323) 938-9888) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SEATS WERE SOAKED IN FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. ## VIN PASSED ## MERCEDES-BENZ E500 2005 ##
Mar 25, 2021
ELECTRICAL SYSTEM,SEATS
1 complaint
THE CAR WILL SOMETIMES THINK THERE IS SOMEONE RIDING IN THE PASSENGER SEAT WHEN NO ONE IS THERE. IT CAUSES THE SEATBELT LIGHT AND THE WARNING BEEPS TO OCCUR. ITS A SAFETY HAZARD BECAUSE ITS A DISTRACTION WHILE DRIVING AND IT WOULD SET OFF THE AIRBAGS FOR THAT SIDE OF THE VEHICLE IF ANYTHING IS TO HAPPEN.
Jan 18, 2021
AIR BAGS,SEATS,UNKNOWN OR OTHER
1 complaint
SRS WARNING LIGHT ON. REPLACED SEAT CONTROL A 211 870 05 26. NO HELP. SERVICE TECHNICIAN COULD NOT FIND THE PROBLEM. SERVICE DECIDED TO REPLACE ENTIRE SEAT FRAME AT A COST IN EXCESS OF $2,800 INCLUDING PARTS AND LABOR. SRS CODE WAS IDENTIFIED WHEN THE CAR WAS STATIONARY AND JUST STARTED IN ENCLOSED PARKING SPACE WITH DOOR OPEN.
Jul 14, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
CAR SHUT OFF RANDOMLY BY GOING SAFE MODE WHILE DRIVING, CONSTANT BREAK WARNING IN BRIGHT RED " BREAK VISIT WORKSHOP" I WENT TO MULTIPLE SHOPS AND A CONSISTENT ELECTRICAL ISSUE BUT, PROBLEM TO BE DETERMINED, CAR HAS BEEN CHECKED MULTIPLE TIMES BEFORE I PURCHASED IT FROM THE USED CAR DEALER WITH THE SRS LIGHT ON, I DID NOT KNOW WHAT IT WAS. THE CAR HAS HAD THE ALTERNATOR REPLACED 3 TIMES, BOTH BATTERIES TWICE, ONE SHORT WAS FOUND IN FAULTY WIRING HARNESS IN TRUCK BEING PINCHED. THE DEALER WOULD DENY SBC UNIT RECALL EVERY TIME I CALLED FLETCHER JONES, AND ONLY GAVE ME THE OPTION TO PAY THEM FOR A DIAGNOSIS AND THEN THEY WILL DETERMINE IF ITS FAULTY INSTEAD OF MY LIFE BEING RISKED AS WELL AS THOSE AROUND ME I FINALLY TRACKED DOWN THE NUMBER FOR CORPORATE AND I GOT CONFORMATION FROM MERCEDES CORPORATE SAY MY VIN WAS INCLUDED IN THE LIST. THE CAR WOULD LEAVE ME WITHOUT BREAKS, POWER STEERING MULTIPLE TIMES AND ALWAYS WITHOUT NOTICE OCCURRING MOSTLY ON THE FREEWAY. THE SBC UNIT WAS EVENTUALLY REPLACED BY A SUPPOSED AUTHORIZED SHOP AND I STILL HAVE NOT RECEIVED ANY REIMBURSEMENT AND THEN THE SAME PROBLEMS OCCURRED SHORTLY AFTER THE REPAIR. THE ELECTRICAL ISSUE HAD DRAINED THE BATTERIES YET AGAIN SO THE CAR WAS GARAGED AT MY PARENTS WHERE IT EVENTUALLY CAUGHT FIRE IN THAT LOCATION WHICH MAKES THIS WHOLE ORDEAL EVEN MORE OUTRAGEOUS DUE TO MERCEDES MAJOR LACK OF CONCERN WITH THIS AND THEY STILL WANT ME TO PAY THEM TO FIX IT BEFORE THEY WILL EVEN DECIDE TO DO ANYTHING. I HAVE MANY DIFFERENT QUARTERLY REPORT PRINT OUTS AS WELL, OUT OF THE 100S OF 1000S DOCUMENTED TO POSSIBLE 2 MILLION TOTAL FAULTY CARS , MY CAR HAD ALMOST ALL OF DIFFERENT SAFETY ISSUES REPORTED. BOUGHT CAR @ 73K MI, CAUGHT FIRE, BLEW HOLE IN MANIFOLD @ 123K, JUST ISN'T RIGHT, SEEMS THEY ARE TRYING TO COVER UP TRUE AMOUNT OF FAULTY CARS IN US BY ASKING CONFIDENTIALITY BY NHTSA GRANTED BLACKED FILES ILLEGIBLE
Oct 29, 2018
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
BATTERY LIGHT CAME ON SO IT WAS CHARGED THEN RECONNECTED, EVERYTHING GOOD, TURN KEY TO ON POSITION EVERYTHING GOOD, TURN KEY TO START AND BANG! LOUD BANG AND WHITE SMOKE EVERYWHERE, ENGINE CONTINUED TO SMOKE FOR SEVERAL MINUTES AFTER EXPLOSION, HOLE IN FRONT OF ENGINE
Sep 09, 2018
SUSPENSION,SEAT BELTS,FUEL/PROPULSION SYSTEM
1 complaint
SQUEAKY FRONT SUSPENSION.
Sep 04, 2018
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E320. AFTER FUELING THE VEHICLE AND DRIVING 65 MPH, THE CONTACT EXITED THE HIGHWAY. UPON RELEASING THE BRAKE PEDAL AND APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE STALLED AND ALL POWER WAS LOST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF MARIETTA (810 COBB PKWY S, MARIETTA, GA 30060 (770) 783-5171), BUT IT WAS NOT DIAGNOSED DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS THEN TOWED TO MERCEDES-BENZ OF BUCKHEAD (2799 PIEDMONT RD NE, ATLANTA, GA 30305 (800) 399-3804) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED AND WAS AWAITING A CALLBACK. THE FAILURE MILEAGE WAS 166,000.
Sep 29, 2017
SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
PURCHASE THIS CAR IN FEBRUARY 2017 SMELLS LIKE GAS IS SEEPING OUT FROM SOMEWHERE. STOPPED IN THE MIDDLE OF HIGHWAY. NOW HAVING PROBLEMS WITH STARTING CAR AND AIRBAG SUSPENSION LIGHT IS ON.
Jun 22, 2017
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
TAKATA RECALL.
Nov 07, 2016
SEATS,FUEL/PROPULSION SYSTEM
1 complaint
CAR HAS A VERY STRONG GAS SMELL INSIDE THE CABIN. UPON REMOVAL OF BACK SEAT IT APPEARS WET WITH GAS. THIS PROBLEM STARTED ON FEBRUARY 5, 2016 ON MY E320 (2005) BENZ AND THE ODOR STARTED TO GIVE ME HEADACHES. I TOOK CAR FOR SHAMPOO AND THEN CONSULTED WITH MECHANIC WHO REMOVED BACK SEAT AND FOUND WET AREA WITH GAS.
Feb 12, 2016
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
REPLACED BATTERY (30 DAYS AGO) AND NOW WARNING LIGHT COMES ON SAYING I NEED TO REPLACE THE BATTERY EVERY 10 MILES AND WILL NOT GO OFF. BRAKE LIGHTS (ABS AND ESP) LIGHTS COMNE ON AND NOTHING IS WRONG WHEN IT IS BEING REPAIRS. FILLED UP MY CAR YESTERDAY AND STRONG GAS FUMES IN THE CAR AND IN MY GARAGE. MADE ME NAUSEATED. READ THIS WAS RECALL FOR THAT YEAR AND MODEL.
Oct 05, 2015
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
I AM REFERENCING A MERCEDES BENZ SERVICE BULLETIN P-B-91.60/99E. THE CONTROL CLUSTER SHOWS SRS LIGHT BEING ILLUMINATED. I TOOK MY CAR INTO A MERCEDES DEALER AND PAID TO HAVE CARE ANALYZED. THE MECHANIC INDICATED MY CAR HAS THE FOLLOWING FAULT CODES: DTC 9103 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/13 IS TOO HIGH) AND DTC 9123 (THE RESISTANCE VALUE IN THE IGNITION CIRCUIT CONTAINING COMPONENT R12/14 IS TOO HIGH). BOTH PERTAINING TO A FAULTY SCM HARNESS LOCATED ON THE STEERING COLUMN. I WAS TOLD THIS IS DANGEROUS AND THAT IN THE EVENT OF A CRASH, MY AIRBAGS WILL NOT DEPLOY. I AM CONCERNED THAT IF MBUSA KNOWS THAT THIS IS AN ISSUE AND HAS EVEN GONE SO FAR AS TO MAKE A SERVICE KIT TO REPAIR HARNESS, WHY ARE THEY NOT RESPONSIBLE TO REPAIR THIS, ESPECIALLY GIVEN THE EXTREME DANGER THIS IS POSING? I HAVE LOOKED INTO THE COST OF THE PARTS, RETAIL AND FOR AROUND $100 TO PURCHASE. THE DEALER WANTS OVER $700 FOR LABOR ALONE, PLUS ANOTHER $250 FOR PARTS. THIS IS SUPPOSED TO BE THE SAFEST CAR COMPANY IN THE WORLD AND I WOULD THINK THAT THIS WOULD BE SOMETHING THEY WOULD WANT TO ADDRESS QUICKLY. FOR THE AMOUNT OF MONEY I PAID FOR THIS VEHICLE, I BELIEVE I SHOULD BE ABLE TO TRUST THAT IT WILL PROTECT ME IN THE EVENT OF A CRASH. I AM VERY AFRAID TO EVEN DRIVE THIS VEHICLE.
Sep 26, 2015
SUSPENSION,ENGINE
1 complaint
SUFFOCATING OIL SMELL INSIDE AND OUTSIDE AUTOMOBILE. PREGNANT WIFE BECAME NAUSEOUS AND HAD TO OPEN ALL WINDOWS AND SUNROOF. PASSENGER FRONT SUSPENSION HAS LIQUID SPLATTERING ON UNDERNEATH OF ENGINE HOOD. SUSPENSION MAKES EXTREME LOUD KNOCKING SOUND WHEN GOING UP HILL OR OVER A BUMP.
Jul 05, 2015
ELECTRICAL SYSTEM,ENGINE
1 complaint
ON THREE SEPARATE OCCASIONS, THE ENGINE SUDDENLY SHUT OFF AS THE VEHICLE WAS DECELERATING TO A STOP. TWICE IT OCCURRED AS THE VEHICLE WAS COMING TO A STOP AT A STOPLIGHT AND ONCE IT HAPPENED AS THE VEHICLE WAS ON AN OFF-RAMP, EXITING I-95. ON THE FIRST TWO OCCASIONS, AT THE STOPLIGHTS, THE VEHICLE RESTARTED IMMEDIATELY. ON THE THIRD OCCASION, ON THE OFF-RAMP, THE VEHICLE WOULD NOT RESTART UNTIL IT WAS ALLOWED TO COOL FOR AT LEAST FIVE MINUTES. THIS WAS PARTICULARLY DANGEROUS ON THE OFF-RAMP. AFTER THE THIRD OCCASION, I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THAT THE "CRANK POSITION SENSOR" WAS FAILING AND NEEDED TO BE REPLACED. THE ENGINE SHUTTING DOWN AT ANY TIME WHILE THE CAR IS IN MOTION IS A SAFETY HAZARD. OWNERS SHOULD BE NOTIFIED THAT IT CAN HAPPEN AND SHOULD BE URGED TO GET IT CHECKED.
Jul 02, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
THERE WAS A MESSAGE THAT THE BRAKES NEEDED ATTENTION. I COULD FEEL SOMETHING INSIDE THE BRAKES. I TOOK IT AND THEY REPLACED MY BRAKES, BUT THE ISSUE KEPT HAPPENING. THEN ONE DAY, WHILE GOING 55 MILES AN HOUR, THE BRAKES WOULD NOT FULLY OPERATE. THE WHOLE DASH WENT RED AND IT CAME TO A SLOW STOP. LUCKILY NO ONE WAS IMMEDIATELY IN FRONT OF ME. WE CALLED THE DEALERSHIP AND THEY SAID THEY HAD A 10 YEAR RECALL OF THE SBC UNIT BUT I DON'T SEE THE RECALL ANYWHERE. THIS IS A SERIOUS ISSUE! *TR
Mar 24, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
VEHICLE HAS HAD A CONSTANT STRONG GAS ODOR IN CAR. UNDER EXTENDED WARRANTY THE VEHICLE HAS HAD... 2/8/08 LEFT SENDING UNIT CONNECT SEIZE AND CRACK REPLACED ALSO FUEL TANK REPLACED. 4/23/08 FUEL FILTER MODULE ASSEMBLY FUEL FILTER REPLACED.10/7 +11/6ODOR CONTINUES. CONTINUE TO BRING IN CAR NOTHING HAPPENS 1/20 SENDING UNIT,SENSOR,SEAL RINGS REPLACED(SEALS LEAKING AROUND PRESSURE SENSORS. 2/2/10 ODOR CONTINUES 8/18 ODOR CONTINUES 7/22/11 REPLACE LEFTSENDING UNIT.3/4/14 FUEL TANK AND SENSORS RECOMMENDED TO BE REPLACED BY DEALER AT COST TO MYSELF. I HAVE ALL DEALER WORKSHEETS OF THIS FUEL LEAKING STRONG ODOR PROBLEM BEING A CONSTANT COMPLAINT. PLEASE HELP. *TR
Dec 05, 2014
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THAT THE FUEL GAUGE AND THE SPEEDOMETER GAUGE DISPLAYED INACCURATE READINGS ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V303000 (ELECTRICAL SYSTEM). THE DEALER DID NOT RECODE THE SCN, BUT RATHER EMPTIED THE FUEL TANK AND REPLACED THE FUEL AND THE FUEL LEVER SENSOR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM, GASOLINE). THE CONTACT REPORTED THE SAFETY CONCERN WITH THE AIR BAG SENSOR, WHICH WAS NOT INCLUDED IN PE: 10017 (AIR BAGS AND ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN TWICE, BUT THE FAILURES PERSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Nov 17, 2014
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I SMELLED A GAS ORDER THAT WAS PROGRESSIVELY GETTING WORSE. I DECIDED TO PULL THE PASSENGER SEAT TO FOLLOW THE SMELL AND NOTICED A PUDDLE OF GAS ON TOP OF MY FUEL PUMP SENDING UNIT. I DECIDED TO PULL OUT THE UNIT AND NOTICED THE UNIT WAS DISCOLORED AROUND THE CONNECTOR TERMINALS. I BELIEVE THE TERMINAL MELTED THE SENDING UNIT CAUSING THE SENDING UNIT TO LEAK FUEL. I HAVE THIS IS A VERY COMMON PROBLEM WITH THESE CARS, PLEASE HELP. *TR
Nov 17, 2014
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Oct 30, 2014
SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
I BROUGHT MY 2005 MERCEDES E320 [PURCHASED OCT. 2014] IN FOR AN OIL CHANGE JAN. 30, 2014. I MENTIONED TO THE SERVICE PERSON A NOISE [LIKE SOMETHING BROKE] I HEARD WHILE OUT OF TOWN VISITING. HE CHANGED MY OIL AND ALSO FOUND/REPLACE A BROKEN REAR SUSPENSION SPRING. THIS OCCURRED WITHIN 3 MONTHS OF PURCHASE. REPAIR COST: $551.17. MY SECOND INCIDENT OCCURED FEB. 19TH. I NOTICED A PUDDLE OF FLUID UNDERNEATH THE VEHICLE [NOT SURE WHAT KIND OF FLUID] AND IMMEDIATELY BROUGHT THE CAR BACK TO THE DEALER FOR SERVICE. I WAS TOLD THE TRANSMISSION SERVO SOLENOID SEALS REQUIRED REPLACING. REPAIR COST: $157.84. THE THIRD INCIDENT WAS REPORTED APR. 21, 2014. I NOTED AN INCREASINGLY BAD ODOR INSIDE THE CAR SINCE THE FIRST DAY OF PURCHASE, BUT WASN'T SURE EXACTLY WHAT IT WAS AS I WAS STILL TRYING TO IDENTIFY IT. I FINALLY REALIZED IT WAS GAS I WAS SMELLING [INTERMITTANTLY] INSIDE THE VEHICLE FOR THE LAST SIX MONTHS. IT TURNED OUT TO BE LEAKING FUEL FROM THE LEFT FUEL PUMP SEAL (LFPS) UNDERNEATH THE REAR SEAT. REPAIR COST: $161.31. THE FUEL ODOR GOT WORSE AFTER THE REPLACING THE LFPS. MOST NOTICEABLY AFTER FILLING THE CAR WITH GAS. I'VE ALSO IDENTIFIED GASOLINE LEAKING FROM THE DRIVERS' SIDE REAR QUARTER THAT PUDDLED BY THE TIRE. MY FEELING AT THIS TIME, REPAIRS MAY BE ONGING FOR MY E320, THAT I REALLY LIKE. *JS
Apr 29, 2014
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,EQUIPMENT,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E500. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKES MALFUNCTIONED AND CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE BRAKING POWER REDUCED WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER, WHO ADVISED THAT THE SBC HYDRAULIC PUMP WOULD NEED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,981. UPDATED 01/23/2014 *BF ACCORDING TO THE INVOICE, BOTH FRONT BRAKE HOSES WERE DRY ROTTED AND CRACKED, THE LEFT OUTER AXLE BOOT WAS TORN AND LEAKING, THE SERPENTINE ENGINE BELT WAS BADLY WORN, AND WAS SPLITTING DOWN THE MIDDLE. THE ENGINE COVER GASKETS WERE LEAKING OIL, THE DRIVER'S SUN VISOR WAS DAMAGED AND WOULD NOT FOLD UP PROPERLY, THE TRANSMISSION PILOT BUSHING WAS LEAKING TRANSMISSION OIL INTO THE VEHICLE HARNESS. UPDATED 03/18/14 ..UPDATED 03/18/14 *BF *TR
Dec 17, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
I TOOK MY CAR 2005 E500 FOR REGULAR MAINTENANCE AT THE DEALER AND WAS TOLD THE BALL BEARINGS NEEDED TO BE REPLACED IN JULY 2011. THEN AFTER CHECKING EVERYTHING OUT, THE DEALER TOLD ME THE FUEL RING UNDER THE SEAT NEEDS TO BE REPLACED. COST USD 600. ALSO THERE WAS GASOLINE SEEPING OUT OF CAR ONTO THE DRIVEWAY WHEN CAR WAS PARKED. I STARTED SMELLING GASOLINE SMELL IN MARCH 2012. I TOOK THE CAR AGAIN TO THE DEALERSHIP IN JULY 2012 AND THIS TIME THEY REPLACED THE FUEL SYSTEM. COST USD 2100. THERE WERE PUDDLES OF GASOLINE IN MY GARAGE AFTER THE SERVICE. I WAS TOLD THERE MIGHT BE GASOLINE SMELL. AFTER THE SMELL LINGERED AFTER EVERY FILLUP I TOOK THE CAR BACK TO DEALERSHIP. THE DEALERSHIP AGAIN WANTED TO CHARGE ME USD 3000 FOR THE FUEL LEAK BUT I TOLD THEM I JUST FIXED THE FUEL LEAK PROBLEM. THIS WAS IN SEPT 2012. THIS TIME THE DEALERSHIP DIDN'T CHARGE ME ANYTHING. I AGAIN TOOK MY CAR TO THE DEALERSHIP FOR A CHECK ENGINE LIGHT THAT CAME ON IN SEPT 2013 TO MERCEDES BENZ IN GRAPEVINE, TX. I WAS TOLD THERE IS A LEAK IN THE FUEL TANK AND THE COST IS USD 2115. I TOLD THE DEALER ABOUT THE NHTSA INVESTIGATION, CLASS ACTION LAWSUIT FOR THE FUEL SYSTEM ON MERCEDES E500 VEHICLES AND THE SERVICE ADVISOR, MATT PINECREST, TOLD ME THE CASE WAS SETTLED AND MERCEDES WON. THIS IS OBVIOUSLY A FALSEHOOD. THIS PROBLEM HAS NOW TAKEN AN EMOTIONAL TOLL ON ME SINCE I CAN'T DRIVE MY CAR PROPERLY WITHOUT WORRYING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 31, 2013
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
FUEL APPEARS TO BE LEAKING INSIDE THE PASSENGER COMPARTMENT AS THERE IS AN EXTREMELY STRONG SMELL OF FUEL. CAR IS NOT RUNNING NORMALLY AND YOU CAN EVEN SMELL FUEL ON THE OUTSIDE. CAR WILL NOT ACCELERATE PROPERLY. CONCERN OF SUCH STRONG SMELL OF FUEL LEAKING INSIDE CAR IS RISK OF FIRE AND PERSONAL INJURY. *TR
Oct 20, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
FILLED MY CAR UP THE NIGHT OF 10/1/13. PARKED THE CAR INSIDE GARAGE CONNECTED TO MY HOUSE. UPON WAKING UP THE MORNING OF 10/2/2013, I WAS OVERWHELMED WITH VERY STRONG FUEL ODOR. I TRACED THE SOURCE OF THE ODOR TO MY 2005 MERCEDES BENZ E55 AMG PARKED IN MY GARAGE. I IMMEDIATELY OPENED THE GARAGE DOOR TO EVACUATE THE FUEL ODOR. I WAS ABLE TO LOCATE THE SOURCE OF THE FUEL SMELL TO THE DRIVERS SIDE BACK SEAT. ARMED WITH A FIRE EXTINGUISHER, I STARTED THE CAR AND BACKED OUT OF MY DRIVEWAY AND NOTICE A FLUID PUDDLE AND LIQUID LINE FORMED. I GOT OUT TO FIND GAS POURING OUT FROM UNDER THE DRIVER SIDE REAR PASSENGER COMPARTMENT. I CONTINUED TO BACKED THE CAR AWAY FROM THE HOUSE INCASE OF FIRE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP. THERE, THE DEALER PULLED THE REAR SEAT AND THE FUEL PUMP INSPECTION COVER TO CONFIRM THE SOURCE OF THE FUEL SMELL. WHAT WE FOUND WAS RAW FUEL SITTING ON THE TOP OF THE FUEL TAKE THAT HAD APPARENTLY LEAKED FROM THE DRIVERS SIDE FUEL PUMP. THE DEALER INFORMED ME THAT THEY HAD SEEN THIS PROBLEM ON OTHER E55'S AND THAT AS OF NOW, THERE WAS NO RECALL ISSUED SO I WOULD HAVE TO PAY OUT OF POCKET TO REPAIR THE VEHICLE. THIS REPAIR HAS COST ME IN EXCESS OF $1000.00. THERE APPEARS TO BE A SIGNIFICANT SAFETY ISSUE WITH THE DESIGN OF THIS VEHICLE. ALLOWING RAW FUEL TO ESCAPE FROM THE FUEL TAKE AND "PUDDLE" BOTH ON TOP OF THE FUEL TANK AND UNDER THE VEHICLE CREATES AN IMMEDIATE FIRE HAZARD. TO MAKE MATTERS WORSE, THERE IS AN ELECTRICAL CONNECTION FOR THE FUEL PUMPS IMMEDIATELY NEXT TO THE RAW FUEL PUDDLE. I WAS VERY FORTUNATE NOT TO HAVE AN IGNITION SOURCE IN MY GARAGE. I SHUDDER TO THINK OF THE RESULTS HAD ANYTHING IGNITED THE ENCLOSED FUEL VAPORS (INSIDE MY GARAGE WHILE MY FAMILY SLEPT ABOVE). PLEASE INVESTIGATE THIS ISSUE AND FORCE A SAFETY RECALL BEFORE SOMEONE LOOSES A VEHICLE, HOME, OR WORSE YET ... A LIFE! *TR
Oct 04, 2013
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER I FINISHED PUMPING FUEL MY PASSENGER IN THE BACK SMELLED GASOLINE. I HAD JUST PUT FUEL SO I PULLED OVER AND NOTICED MY REAR PASSENGER WHEEL WELL WAS SOAKED WITH GASOLINE. I JUST DON'T UNDERSTAND HOW THIS CAN BE NORMAL WEAR AND TEAR. SEEMS THERE IS A HOLE NEAR WHERE THE GAS ENTERS THE PIPE THAT GOES DOWN TO THE GAS TANK.
Sep 21, 2013
SUSPENSION,POWER TRAIN,LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED THE ENGINE FAILED TO OPERATE AT STARTUP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR EACH FAILURE. THE DEALER WAS UNABLE TO LOCATE THE DEFECT EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 12/26/13*CN THE CONSUMER STATED THE VEHICLE CAN NOT BE DRIVEN, BECAUSE THE CHECK ENGINE LIGHT IS ON, AND THE VEHICLE IS LEAKING LARGE AMOUNTS OF OIL. THE MOTOR MOUNTS, TRANSMISSION MOUNTS, THRUST ARMS, BEARINGS AND BUSHINGS WERE ALL REPLACED. THE CONSUMER STATED THE VEHICLE WOULD LOCK ON ITS OWN, AFTER SHE UN-LOCKED IT. THE INCIDENTS HAPPENED SEVERAL TIMES. ALSO, THERE WAS AN UNUSUAL SOUND COMING FROM THE VEHICLE, WHEN IT WAS STATIONARY. UPDATED 02/05/14
Jul 23, 2013
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR HAS BEEN TO THE DEALER NO FEWER THAN 4 TIMES FOR VARIOUS FUEL SYSTEM RELATED ISSUES. THE SYMPTOMS OF EACH PART FAILURE INVOLVE A PERVASIVE GAS SMELL FILLING THE CABIN OF THE VEHICLE, AND GASOLINE USUALLY POOLS UNDER THE REAR SEAT. THE SMELL IS SO POTENT THAT THE CAR IS UNDRIVEABLE, AND THE POOLING OF GASOLINE INSIDE THE PASSENGER CABIN MUST BE EXTREMELY DANGEROUS. THE GAS TANK, FUEL SENDERS, FUEL PUMP, CHARCOAL FILTERS, AND GASKET BETWEEN THE TANK AND FUEL SENDERS HAVE BEEN REPLACED TO NO AVAIL. I HAVE HAD TO FIGHT TO HAVE THIS PAID FOR UNDER MY EXISTING MERCEDES BENZ EXTENDED WARRANTY. MY WARRANTY EXPIRES IN JULY OF 2013, AND I AM EXTREMELY CONCERNED THAT THIS WILL CONTINUE TO HAPPEN. MY MOST RECENT DEALER VISIT FOR THIS PROBLEM WAS 2 DAYS AGO. NOTHING WAS REPLACED, AND THEY CONFIRMED THAT OEM PARTS REPLACEMENTS HAVE BEEN USED TO FIX THE ISSUE EACH TIME...WHICH IS A PROBLEM BECAUSE THEY CONTINUE TO FAIL. *TR
Feb 23, 2013
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS
1 complaint
CABLE HARNESS AND CONNECTORS IN STEERING COLUMN AIRBAG, POOR CONNECTION FROM USING STEERING WHEEL. ENGINE AND TRANSMISSION MOUNTS DISINTEGRATED AND NEEDED TO BE REPLACED. FRONT THRUST ARMS WITH BUSHINGS HAD TORN BOOTS AND NEEDED TO BE REPLACED. CRANKSHAFT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. TRANSMISSION DATA LINK CONNECTOR WAS FAULTY AND NEEDED TO BE REPLACED. *TR
Sep 28, 2012
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2005 MERCEDES BENZ E320. THE CONTACT STATED AFTER REFUELING, A STRONG ODOR OF WOULD EMIT OUTSIDE OF THE VEHICLE WITHOUT ANY SIGN OF FUEL LEAKAGE ON THE GROUND. ON A SEPARATE OCCASION WHEN DRIVING THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FUEL TANK AND FUEL PUMP WOULD NEED TO BE REPLACED. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE12001 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP, FUEL SYSTEM ,GASOLINE: STORAGE: TANK ASSEMBLY). THE VEHICLE HAD NOT BEEN REPAIRED. THE AUTHORIZED DEALER AND MANUFACTURER WERE NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 63,400. UPDATED 05/02/12*BF THE CONSUMER STATED THE DEALER DENIED PROBLEM. UPDATED 05/12/2012 *JS UPDATED 10/12/12*LJ
Apr 06, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
VEHICLE WAS ACTING NORMALLY UP TO INCIDENT. ENTERING HIGHWAY ACCELERATING LIKE NORMAL AND PULLED OUT IN FRONT OF TRACTOR TRAILER WHEN SUDDENLY CAR HAD DRAMATIC AND FRIGHTENING LOSS OF POWER. FULL THROTTLE DID NOTHING. DOWNSHIFTING DID NOTHING. WITH TRUCK HORNS BLARING AND NEAR COLLISION, I PULLED OFF THE ROAD. RESTARTING CLEARED THE PROBLEM. DRAMATIC LOSS OF POWER HAS OCCURRED THREE MORE TIMES WITH NO WARNING NOR CHECK ENGINE LIGHT. NOW LIGHT COMES ON WITH EGR OUT OF RANGE CODE. DISCUSSING THIS WITH OTHER MERCEDES DIESEL OWNERS POINTS TOWARDS SOOT CLOGGED EGR VALVE AND SOOT CLOGGED INTAKE MANIFOLD. HOW SUCH A PROBLEM COULD OCCUR SO FREQUENTLY AT SUCH A LOW MILEAGE WITH A COMPANY KNOWN FOR DIESELS IS UNKNOWN.
Aug 06, 2011
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
2005 MERCEDES E320 STEERING COLUMN WIRING FAILURE ( 'CLOCK SPRING" & STEERING WIRING MODULE & SRS AIR BAG "FAILURE). PARTIAL REPAIR CORRECTED LOSS OF TURN SIGNALS, HORN AND SPEEDOMETER AT A COST TO ME ( OWNER OF $749.). ONE DAY LATER SRS (AIR BAG FAIL INDICATOR) CAME ON AGAIN. BACK TO DEALER WHO SAID A WIRING HARNESS IN THE STEERING COLUMN IS ALSO BAD & NEEDS TO BE REPLACED AT AN ADDITIONAL FEE OF $516. BUT THAT THEY WOULD DO REPAIR FOR $429. ??? DID NOT AFFECT REPAIR YET. JUST NOTICED DEFECT INVESTIGATION?? WHAT SHOULD I DO ?? (FAILURE LIGHT FOR SRS IS STILL ON ETC.). CAN I RECOVER (PAST $749) AND FUTURE? ($516 / $429) COSTS??? *TR
Aug 02, 2010
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
DRIVING DOWN THE ROAD WHEN AN ALERT THAT THE SRS SYSTEM HAD DETECTED A FAILURE AND LIT UP ON THE GAUGE CLUSTER. HAD A AN INDEPENDENT MERCEDES SHOP READ CODES WHICH WERE: FAILURE OF SUPPLEMENTAL RESTRAINT SYSTEM ON A 2005 MERCEDES E500 WAGON. THE "SRS" LIGHT CAME ON FOR NO APPARENT REASON. THE CAR WAS TAKEN TO A MERCEDES DEALER FOR REPAIR. THE WIRING HARNESS IN THE STEERING COLUMN THAT SENDS AND RECEIVES DATA TO DRIVERS SIDE AIRBAG 1 CAUSED A FAILURE IN WHAT IS KNOWN AS THE SQUIB FOR THE AFFECTED AIRBAG. THE DEALER TOLD ME THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY. THEY EVEN KNEW ABOUT IT AND HAD A BULLETIN BUT NO RECALL SO I WAS CHARGED ABOUT $735 FOR THE REPAIR. I WAS TOTALLY SHOCKED THAT A BRAND THAT PRIDES ITSELF IN SAFETY TECHNOLOGY WOULD NOT STAND BEHIND THE PRODUCT AND FIX A KNOWN ISSUE ON A GOODWILL CAMPAIGN THAT COULD BE A POTENTIALLY FATAL PARTS FAILURE. THE PROBLEM IS SO COMMON THAT THEY EVEN HAVE A KIT FOR THE WIRING HARNESS FIX. AFTER DOING A LOT READING ON MANY MERCEDES INFO SITES I FOUND OUT IT IS AFFECTING A POTENTIAL OF OVER 100,000 E CLASS CARS AND THE CL CLASS CARS THAT SHARE THE CHASSIS AND MANY COMPONENTS. I AM GLAD I GOT IT FIXED BECAUSE I KNOW HOW MUCH SAFER THE CAR IS WITH A FUNCTIONAL AIRBAG. *TR
May 20, 2010
ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
1 complaint
MY BRAKE HAS METAL GRINDING NOISE AND NO DASH BOARD WARNING LIGHT SHOWING PROBLEMS. IT HAS SOME DRAGGING WHEN BRAKES. *TR
Oct 29, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEATS
1 complaint
2005 MERCEDES-BENZ E 55 AMG CUSTOMER STATES THAT HE TOOK THE CAR IN FOR SERVICE SEVERAL TIMES AND WAS SENT A RECALL #2005110001 AFTER PICKING CAR UP THE NEXT WEEK SAME PROBLEMS HE WAS CHARGED FOR SERVICE AND WANTS TO REIMBURSED**CC THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE VEHICLE NEVER DROVE THE SAME. THE CONSUMER STARTED TO EXPERIENCE OTHER PROBLEMS. THE CONSUMER STATED THAT THE BRAKING WAS DIFFERENT AND IT REQUIRED EXTRA EFFORT. WHILE DRIVING, THE BRAKE LIGHT FLUID LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A MECHANIC WHERE IT WAS DETERMINED THE SBS HYDRAULIC UNIT WAS DAMAGED AND LEAKING, WHICH WAS THE SAME PART THAT WAS REPLACED AT THE DEALERSHIP UNDER RECALL. THE SEAT SWITCH WAS REPLACED, THE LOWER CONTROL ARM BUSHINGS WERE WORN. THE AIR BAG LIGHT WOULD ILLUMINATED WHEN THERE WAS NO ONE SITTING IN THE PASSENGER SEAT. *JB
Mar 19, 2007
FUEL SYSTEM, DIESEL
1 complaint
AT 2 SEPARATE TIMES THE HIGH PRESSURE DIESEL INJECTION SYSTEM FAILED AND DUMPED RAW DIESEL ALL OVER. ON THE LAST EVENT IT SPRAYED AGAINST THE EXHAUST HEADERS AND CREATED A LOT OF SMOKE. *NM
Dec 18, 2006
SEAT BELTS
1 complaint
SEAT BELT CHIME GOING OFF WHEN SEAT NOT OCCUPIED. *JB
Jun 30, 2006
STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,AIR BAGS,TIRES,SERVICE BRAKES, ELECTRIC
1 complaint
ELECTRICAL PROBLEMS OUT OF SERVICE 18 DAYS, SRS/AIRBAG FAILURES OUT OF SERVICE 18 DAYS, AC/DEFROST BLOWER MOTOR FAILURES OUT OF SERVICE 12 DAYS, BRAKES OUT OF SERVICE 9 DAYS, TRANSMISSION (IDLE SURGE/UP SHIFTING/STALLING) OUT OF SERVICE 10 DAYS, FRONT END/TIRES OUT OF SERVICE 10 DAYS. DURING THE LEMON LAW FINAL REPAIR ATTEMPT, THE DEALER WROTE ON WORK ORDER THAT THEY HAD INSTALLED NEW BRAKES BECAUSE THEY FOUND "AFTER MARKET BRAKES" ON CAR. THE ONLY PLACE THE CAR HAS EVER BEEN SERVICED WAS THE DEALERSHIP WHERE WE PURCHASED IT. WE ASKED THE SERVICE ADVISOR AND ASSISTANT SERVICE MANAGER (FIRST THEY SAID THE BRAKES WERE THROWN OUT AND THEN THEY SAID THE PARTS WERE SHIPPED TO MB) AND WROTE TWO CERTIFIED LETTERS TO MERCEDES BENZ FOR THE REMOVED PARTS SO WE COULD TRACK THE SERIAL NUMBERS. WE WERE IGNORED. THE REGIONAL REPRESENTATIVE WHO INITIATED THE "BRAKE REPLACEMENT" WAS CONVENIENTLY "PROMOTED OUT OF THE AREA" JUST BEFORE THE LEMON LAW HEARING SO HE COULD NOT BE QUESTIONED. WE HAD BEEN COMPLAINING ABOUT THE BRAKES, ESPECIALLY THE STOPPING DISTANCE, FROM THE BEGINNING AND THEY KEPT SAYING NO PROBLEM FOUND. THE DEALER WOULD NOT DOCUMENT IT ON THE WORK ORDERS. *JB
May 25, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THE AIR BAG AND ENGINE LIGHT ILLUMINATED. UPDATED 03/28/06. *JB
Feb 24, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
BRAKES GRIND WHEN PUT IN DRIVE, PARK AND AT STOP LIGHTS. SEAT BELT INDICATOR HAD TO BE FIXED AFTER 5 TIMES AT THE SHOP, BRAKES WERE IDENTIFIED WITH A PROBLEM BY MBZ AFTER 6 VISITS TO THE SHOP (FLETCHER JONES MBZ LAS VEGAS), TECH STATED ON THE INVOICE HE IDENTIFIED THE PROBLEM AND ORDERED THE PARTS. WHEN I TOOK THE CAR BACK IN TO GET THE PARTS, THE SERVICE MANAGER STATED THERE WAS A MISTAKE AND THERE WAS NOTHING WRONG WITH THE BRAKES AND MBZ WOULD NOT FIX THE PROBLEM. CURRENTLY NONE OF THE SEAT BELTS WORK (WHEN SLAMMING ON THE BRAKES THEY DO NOT LOCK). CONTROL PANEL READS "SRS MALFUNCTION DRIVE TO SHOP", "AIRBAGS OFF", "CHECK ENGINE". FLETCHER JONES MBZ LAS VEGAS REFUSES TO COMPLY WITH THE LEMON LAW, REPAIR FOR ONE MALFUNCTION MORE THAN 3 TIMES, OUT OF SERVICE (IN THE SHOP) FOR MORE THAN 30 DAYS IN ONE CALENDAR YEAR. *NM
Oct 25, 2005
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I RECENTLY PURCHASED A NEW MERCEDES WITH A GPS. IN MY OPINION, THE DEVICE IS A SERIOUS SAFETY HAZARD AND WILL CAUSE COUNTLESS ACCIDENTS IN ITS PRESENT STATE. FOR EXAMPLE, WHEN I WAS AT THE ZOO ON CONN. AVE. IN D.C. AND PROGRAMMED THE DEVICE TO GET TO REAGAN NATIONAL, IT INSISTED ON TAKING CONN. AVE. DOWNTOWN AND CUTTING ACROSS TO 14TH ST. I ELECTED TO TAKE ROCK CREEK PARKWAY TO THE MEMORIAL BRIDGE AND THEN DOWN RT. 110. WITHIN A QUARTER OF A MILE AFTER ENTERING ROCK CREEK, THE DEVICE WAS TELLING ME TO MAKE A LEFT. ABSENT AN ATV, THIS ILLEGAL TURN COULD NOT BE PERFORMED. ADDITIONALLY, WHERE IT WANTED ME TO GO WAS AN ON-RAMP (WITH A DO NOT ENTER SIGN) FOR TRAFFIC TRAVELING IN THE OPPOSITE DIRECTION. A LITTLE LATER IT SUGGESTED A RIGHT TURN INTO A STEEP EMBANKMENT. FINALLY, AS I WAS PASSING THE KENNEDY CENTER IT SUGGESTED A LEFT TURN INTO IT. ONLY WHEN I REACHED THE MEMORIAL BRIDGE DID IT DECIDE TO RECALCULATE THE ROUTE. THE PROBLEM, AS I SEE IT, IS THAT A FAIR PERCENTAGE OF DRIVERS WILL BLINDLY FOLLOW THE VERBAL INSTRUCTIONS WITH SERIOUS CONSEQUENCES. INCIDENTALLY, TALKING WITH THE SALESMAN ABOUT THIS PROBLEM, HE TOLD ME THAT THEY ALL READY HAD A WOMAN DRIVE INTO A LAKE. MY VERBALIZATION OF THIS PROBLEM IS TOTALLY INADEQUATE THEREFORE I INVITE ONE OR MORE OF YOUR STAFFERS IN D.C. FOR A TEST RIDE. *JB
Oct 05, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,AIR BAGS
1 complaint
DT: SIDE AIRBAG DEPLOYMENT: CONTACT STATES WHILE DRIVING VEHICLE HE RAN OVER A PIECE OF RUBBER IN THE ROAD, ALL THREE SIDE AIR BAGS DEPLOYED. THE SERVICE DEALER STATES THE PASSENGERS IN THE REAR OF THE CAR WERE JOLTED BECAUSE OF HITTING THE RUBBER IN THE ROAD. CONTACT STATES WHILE DECELERATING THE TRANSMISSION DOWN SHIFTS, THE BRAKE SYSTEM SLOWS DOWN TOO MUCH AND VEHICLE LURCHES FORWARD. IN STOP AND GO TRAFFIC HAS NO BRAKE CONTROL.*AK
May 20, 2005
STEERING,ENGINE AND ENGINE COOLING
1 complaint
THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING AND THE STEERING WHEEL SQUEAKED. THE DEALER WAS UNABLE TO FIND ANY DEFECTS AFTER SERVICING THE VEHICLE. *JB
Nov 01, 2004
Frequently Asked Questions
How many problems does the 2005 MERCEDES-BENZ E-Class have?
The 2005 MERCEDES-BENZ E-Class currently has 532 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2005 MERCEDES-BENZ E-Class?
The most common problems reported for the 2005 MERCEDES-BENZ E-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2005 MERCEDES-BENZ E-Class problem data come from?
All problem and complaint data for the 2005 MERCEDES-BENZ E-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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